Management and management techniques Books
Palgrave MacMillan Us Improving Project Performance Eight Habits of Successful Project Teams
Book SynopsisThe approach to project management is too often formulaic, describing what should be done, but not describing why those actions are important. This book outlines the what and how of project management, emphasizing why actions matter, the overall intention of the formulaic steps, and the strengths or weakness of various tools and techniques.Trade Review"For all those involved in project management, this is a book you simply must read. Improving Project Performance is a superbly written text that explains beautifully the intricacies of project management and illustrates ways to proactively shape project execution. This is project management on the front foot. Read it. Practice it. It works!" - Will Grocott, Head of OEM Vehicle Programs, Axeon, UK "A must read book for every project manager. Where other books focus on the what-to-do and how-to-do-it, this book takes focus on the key behaviors of the team. It s all about how to shape and manage those behaviors to create a successful project team that is focused on the outcome. In the end it s always about individual and team dynamics that are the key to a successful project. This book is a great tool for enabling project managers to achieve that success." - Paul Lavin, President, A*L Group "Jerry Wellman has the right credentials to author this book. He has the academic research coupled with 30 years of experience in Aerospace project management. His eight point plan for project management is enlightening. I recommend the approach for both the novice and the seasoned professional project manager." - Jay Lovelace, retired, Honeywell VP and GMTable of ContentsList of Figures and Tables Preface Acknowledgement Project Management Habit # 1 - Foster and Nurture a Shared Project Vision Habit # 2 - Translate the Project Vision Into Coherent Requirements Habit # 3 - Build an Integrated Plan for Accomplishing the Vision Habit # 4 - Continually Monitor Performance Against the Plan Habit # 5 - Acknowledge and Accommodate Both Uncertainty and Ignorance Habit # 6 - Embrace But Control Change Habit # 7 - Continually Act to Influence the Future Habit # 8 - Continually Communicate Epilogue
£40.49
Palgrave MacMillan UK Organizational Misbehaviour in the Workplace Narratives of Dignity and Resistance
Book SynopsisPeople need dignity and autonomy at work. If they are denied this, there will be a strong tendency to resist working conditions and misbehave at work. This book presents and analyses stories about people's resistance in working life that make us reflect upon how employees are treated at work and consequences thereof.Table of ContentsPART I: ORGANIZATIONAL MISBEHAVIOUR Dignity and Autonomy at Work Dignified Work Problems in Organizing Work Processes Organizational Misbehaviour – an Introduction The Narratives PART II: THE NARRATIVE ABOUT: The Staircase The Strippers' Music The Recalcitrant Factory Workers The Satisfied Department Fair Exchange in Milanese Shops The Disappointed Associates The Employees Who Were Not on Brand Careful Carelessness The Teams That Drifted Apart Two Aquatic Centres Peer Review in the Factory of the Future The Maids Who Did Not Want To Be Maids Responsible Co-workers and Irresponsible Counter-workers The Way of Doing Things The Boiler Struggle The Company in Trouble Management Resistance to Change The Plant Managers' Rational Resistance The Janitors in Silicon Valley Managing Out, Managing Up, and Managing Down The Faulty Switches Being Best The Tool Crib The Cocktail Waitresses Forcing off Stiffs and Keeping Georges The Evil Spirits The Rules of the Restaurant A Song against Monotony Hebrew Slaves The Adroit Middle Manager The Workplace which Was to Be Like a Kindergarten The Roaming Russian Dolls The Surveillance Cameras and Regular Customers Sticks and Rotten Carrots The Team Meeting Trying Again The Docile and Loyal Cleaners Compensating One Minute Tackling Time The Broken Bar Shutters The Kettle Many Glasses The Informal Rules The Academics' Real Work Machines, Pieces of Paper, and Rubber Bands Combing One's Hair How to Get Rid of a Critic The Seagull Managers Live Time, Wrap Time, and Idle Time The Being Yourself Culture The Employees Who Wanted to Be Taped When Management Lets Go Call Centre Vocabulary The Dress Code Promises, Customer Service, and Profit Food for Stable Staff The Diagram Allen Smithee Monitoring Creative Employees A Heroine Giving Face Hot-desking and Family Photos The View in Tasmania and the Influence in Queensland Keeping up the Conversation The Flight Attendant Who Did Not Smile The Smile Strike Writing Resistance PART III: CONCEPTS Organizational Misbehaviour Rationales of Breaking Management Rules – an Empirical Example The Study: Design and Methods The Local Health Care Enterprises Findings Relations in the Workplace Power Hierarchy Resistance Abusive Supervision Collective Discipline Private Business Conclusion
£44.99
Palgrave MacMillan Us Transformative Entrepreneurs How Walt Disney Steve Jobs Muhammad Yunus and Other Innovators Succeeded
Book SynopsisMeticulously researched with fresh insights into the entrepreneurial process, Jeffrey Harris brings the in-depth perceptions from his nearly thirty years of venture capital experience to provide a thorough understanding of the transformative ideas and leadership abilities that separate the winners and losers.Trade Review"If you have any interest at all about how great companies are envisioned, launched, and developed, this book is an extraordinary chronicle of how some determined individuals have produced superb results and created millions of jobs for the American economy. The story of each of the incredible entrepreneurs portrayed in the book is as dramatic as the history of America" - William H. Draper, III, author of The Startup Game "Ideas are cheap, execution is dear. Jeff Harris' book deals with the execution side of innovation and shows us that innovation is found in all kinds of settings - from public TV children's shows to the iPhone in your pocket. Drawing from his 28-year career of funding innovation, Jeff's book is not theory but real practice. It is an appreciation of those who innovate - and it arrives just in time for an economy crying out to understand innovation and its job-creating effects." - Felda Hardymon, General Partner, Bessemer Venture Partners, MBA Class of 1975 Professor of Management Practice, Harvard Business School, & Recipient of the NVCA Lifetime Achievement Award, 2009 "What's common to the Cirque du Soleil and Playboy, CNN and Starbucks, Federal Express and the Grameen bank? An idea, yes, but then fulfillment in elaboration and execution. Jeff Harris' book is valuable because its case-by-case studies illustrate how some acorns grow into oaks. Daily discourse is filled with enough hot air about innovation to float a balloon for every man, woman, and child. Transformative Entrepreneurs is different. It is grounded and it is lucid and entirely comprehensible, honed as it is by a teacher who excites enthusiasm in his courses at Columbia Business School." - Sir Harold Evans, author of They Made America, From the Steam Engine to the Search Engine, Two Centuries of Innovators "Jeffrey Harris provides us a magisterial tour of the entrepreneur's difficult journey. Drawing from decades of investing and observation, he illuminates the many dimensions in which a successful venture must operate. What makes this book especially helpful is the way in which it examines the experiences of well-known people and companies. Jeffrey portrays a sharp distinction between an entrepreneur and innovator, the latter has an interesting idea, but the former implements that idea through leadership, marshaling scarce resources, persuasive selling and efficient operations. He has put his finger on the key differences between the winners and losers in the entrepreneurial world." - Paul Ricci Chairman and CEO of Nuance Communications "Transformative Entrepreneurs puts in perspective just how rare a successful entrepreneur is and how high the hurdles are to attaining the status of a 'transformative entrepreneur'. At the same time, the book shows that entrepreneurs know no geographic, ethnic , age, or sexual boundaries, so stake a claim and be a part of the entrepreneurial world!" - Mark Heesen, President, National Venture Capital AssociationTable of ContentsIntroduction Changing The Landscape True Grit New Horses For Old Courses Holistic Models Venturesome Capital Failure Is An Option Bad Boys The Big Whiff The Epitome of Innovation Noble Endeavors Land Of The Free, Home Of The Brave Government Matters
£35.99
Palgrave MacMillan UK Bad Apples Identify Prevent and Manage Negative Behaviour at Work Identify Prevent Manage Negative Behavior at Work
Book SynopsisIn a difficult economic climate it is more important than ever to manage bad behaviour in the workplace and minimize the damage negative and destructive employees can have on an organization. This book looks at the problems companies can face but also shows how to resolve these issues and work towards a positive outcome.Trade Review'...a very scholarly book...' - Business ExecutiveTable of ContentsPreface Introduction The Risks Defining Risk Counter Productive Behaviours The Dark Side of Leaders How Vulnerable Are You? Countering the Threat Bringing Them In Weeding Out Security at Work, Developing Loyalty and Commitment Leadership Development of Staff Exit Policy Conclusion Getting it Right
£54.99
Springer Sugar Cane Cultivation and Management
a huge range and FREE tracked UK delivery on ALL orders.
£170.99
Springer Systems Approaches to Management
a huge range and FREE tracked UK delivery on ALL orders.
£189.99
Springer Changing Health Care Systems from Ethical Economic and Cross Cultural Perspectives
a huge range and FREE tracked UK delivery on ALL orders.
£85.49
Springer Organizational Innovation
a huge range and FREE tracked UK delivery on ALL orders.
£85.49
Hachette Go How to Become a Rainmaker Ceo and a Great Boss
Book Synopsis
£21.59
Hachette Go The 12Week MBA
a huge range and FREE tracked UK delivery on ALL orders.
£16.58
Random House USA Inc Brick by Brick
Book SynopsisSometimes radical yet always applicable, Brick by Brick abounds with real-world lessons for unleashing breakthrough innovation in your organization, using LEGO--which experienced one of the most remarkable business transformations in recent history--as a business model. As LEGO failed to keep pace with the revolutionary changes in kids' lives and began sliding into irrelevance, the company's leaders implemented some of the business world's most widely espoused prescriptions for boosting innovation. Ironically, these changes pushed the iconic toymaker to the brink of bankruptcy, showing that what works in theory can fail spectacularly in the brutally competitive global economy. It took a new LEGO management team--faced with the growing rage for electronic toys, few barriers to entry, and ultra-demanding consumers (ten-year old boys)--to reinvent the innovation rule book and transform LEGO into one of the world's most profitable, fastest-growing companies. Along the way, Brick by Brick reveals how LEGO:- Became truly customer-driven by co-creating with kids as well as its passionate adult fans- Looked beyond products and learned to leverage a full-spectrum approach to innovation- Opened its innovation process by using both the wisdom of crowds and the expertise of elite cliques- Discovered uncontested, blue ocean markets, even as it thrived in brutally competitive red oceans- Gave its world-class design teams enough space to create and direction to deliver built a culture where profitable innovation flourishes Whether you're a senior executive looking to make your company grow, an entrepreneur building a startup from scratch, or a fan who wants to instill some of that LEGO magic in your career, you'll learn how to build your own innovation advantage, brick by brick.
£14.45
Zondervan The Way of the Shepherd
Book Synopsis
£16.14
St. Martin's Publishing Group Getting Everything You Can Out of All Youve Got
Book Synopsis
£18.70
St. Martins Press-3PL The Swordless Samurai Leadership Wisdom of Japans SixteenthCentury Legend Toyotomi Hideyoshi
Book SynopsisJapan, during most of its history, has been ruled by its all-powerful Emperors. Hideyoshi, who called himself the Swordless Samurai, is the Japanese Horatio Alger. He was of peasant origin, but by bonding to Lord Nobunaga, Hideyoshi secured a powerful patron. This title tells about Hideyoshi's leadership and success precepts.Trade Review"* "The wisdom of this 16th-century samurai is astonishingly prescient and pertinent for 21st-century leaders. Practical wisdom at its best." Warren Bennis, distinguished professor of Business. USC and author of Becoming a Leader"
£15.71
Palgrave Macmillan Accounting Regulation in Europe
Book SynopsisPreface Introduction Belgium Denmark France Germany Greece Ireland Italy The Netherlands Portugal Spain The United Kingdom Accounting Regulation in EuropeTable of ContentsPreface Introduction Belgium Denmark France Germany Greece Ireland Italy The Netherlands Portugal Spain The United Kingdom Accounting Regulation in Europe
£123.49
Bloomsbury Publishing (UK) Mastering Fashion Buying and Merchandising Management
Book SynopsisTIM JACKSON is Principal Lecturer at the London College of Fashion specialising in luxury brand management, fashion buying and marketing. Tim had previously worked in fashion retail management and buying for a number of UK brands including Burton, Jaeger, Dash and Harrods. He consults on fashion branding and writes as both a journalist and academic researcher on fashion businessDAVID SHAW is one of the UK's leading fashion marketing& retailing academics and writers, working freelance with many international universities including the Institute Marangoni and The Dublin Institute of Technology. He has worked from shop floor to director level for many of the UK's largest fashion companies including Bhs, Debenhams, Top Shop and BurtonThey are authors of Mastering Fashion Marketing
£32.99
Palgrave MacMillan UK Building Great Customer Experiences
Book SynopsisThis book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success.Trade Review'There are not many people who understand the new paradigm of the Customer Experience. The emerging gurus on the subject are Colin Shaw & John Ivens with their holistic approach. We will all have to embrace the paradigm they are unlocking and focus on our Customer Experience if we are to be successful in the future. At Microsoft we understand the importance of this and are committing ourselves to this new world.' - Steve Harvey, Director of People, Profits & Loyalty, Microsoft 'This book hits the strikezone of how marketers, and organizations overall, need to be thinking to win today. It's a clear roadmap for building a high performance organization crystallized around the customer. Importantly, Shaw and Ivens recognize that emotions are at the core of all relationships - it's no different with customers than our family & friends - and truly engaging and successful brands.' - Barry Herstein, Chief Marketing Officer, Financial Times Group, New York 'John and Colin's innovative approach deserves applause - their thought-leading book is at the cutting edge. Their Seven Philosophies for Building Great Customer Experiences underpin Hilton's own philosophy on how to delight our customers. My endorsement reflects the importance I personally place on the Customer Experience.' - Mike Ashton, Senior Vice President Marketing Worldwide, Hilton International Hotels 'No matter what you are selling - a product or a service, a commodity or a differentiated product - customers are both judge and jury when it comes to deciding whether or not a company succeeds. This book helps companies understand that in order to win in the court of public opinion, they need to build a high-performance organization focused on the customer. Colin Shaw and John Ivens make their case with the best kind of evidence - common sense real-life examples.' - Mohan Kharbanda, Vice President, Customer Experience, Americas, Dell Computers, Texas 'Customer Delight is the great Holy Grail for all of us involved in service or consumer industries but it is all too easy to overcomplicate your approach to achieving it or to finding out what your customers really want. This book by Colin Shaw and John Ivens is packed with clear, common sense advice, analysis and real-world experiences which would help anyone to develop a more effective approach and improve their business as a result.' - Steve Nash, After Sales Director, BMW 'Shaw and Ivens are the gurus of the Customer Experience. Whilst we have all recognised the importance of service in the past, their book moves business thinking on apace. It is about more than just customer service, it is about the whole Customer Experience. Their Seven Philosophies for Building Great Customer Experiences explicitly outline the building blocks that are the foundation of good business.' - Liam Lambert, Director & General Manager, Mandarin Oriental Hyde Park 'John & Colin's approach is the most exciting, practical and effective I have seen in the whole area of becoming a customer focused organisation. We have all talked about the why for years, but now there is no excuse, this is the how.' - Ayes Amewudah, Vice President Marketing Operations EMEA, Lucent Technologies 'A well researched, well written, well presented and thought-provoking read.' - Financial Adviser 'Building Great Customer Experiences does exactly what it says on the tin...Overall, this is a well researched, well written, well presented and thought-provoking read.' - Simon Ashmore, Financial Adviser 'The truth it contains and the challenges to current dogma are brilliant and fundamental to everything we should be doing in marketing.' - Stephen Pidgeon, MarkeingTable of ContentsThe Customer Experience is the Answer to Life, the Universe and Everything Differentiating on the Physical is no Longer Sustainable The Customer Experience is about Emotions So Unknowingly we are Actually Causing a Poor Experience The Customer Experience is the Personification of the Brand So we can Increase Loyalty by Emotionally Engaging with our Customers We can Break Down the Elements of the Customer Experience and then Effectively Manage Them So you have to Measure the Emotional Impact So we are Actually Targeting and Paying our People to Deliver a Poor Experience So Leadership and Culture Effects the Customer Experience My Customers Receive There is No-one in My Organisation who has Overall Responsibility for the Customer Experience We Don't Have a Customer Experience Strategy What Next?
£44.99
Lulu.com Mental Efficiency And Other Hints to Men and Women
a huge range and FREE tracked UK delivery on ALL orders.
£10.91
Taylor & Francis Ltd Leadership Lessons from the Trump Presidency
a huge range and FREE tracked UK delivery on ALL orders.
£39.33
ReadHowYouWant My Way or the Highway
£19.94
Penguin Random House Children's UK Integrity Selling for the 21st Century
Book SynopsisTrade Review“Powerful, insightful, and practical. Integrity Selling for the 21st Century dispels outdated methods and techniques and replaces them with a dynamic six-step process for success… A must-read for any sales professional.” —Alex Perriello, president and CEO, Coldwell Banker Real Estate Corporation“Integrity Selling® is a wonderful tool that analyzes what makes people buy, and breaks down the process into simple and usable bites.” —Dennis Manning, president and CEO, Guardian Life Insurance Company of America “Ron Willingham’s new book helps salespeople realize that customers are not persuaded so much by what they say but by who they are and how they relate to others. It’s a refreshing book that peels back the artificial layers of traditional selling and exposes the true essence of sales success.” —Gerhard Gschwandtner, founder and publisher, Selling Power“The Integrity Selling® program reminds us there is more to sales than being customer-focused. It’s going the extra mile to solve needs, not fill wants. It’s making the conscious decision to do things right for people because it’s the right thing to do. Now, more than ever, those who believe in ethics, trust, honesty, responsibility, and integrity succeed. Those who don’t, do not.” —Barry Griswell, chairman, president, and CEO, Principal Financial Group
£23.20
Springer Activist Business Ethics
a huge range and FREE tracked UK delivery on ALL orders.
£31.34
Springer REvolution Organizations and the Dynamics of the Environment
a huge range and FREE tracked UK delivery on ALL orders.
£123.49
Taylor & Francis Ltd Demystifying Business Celebrity
a huge range and FREE tracked UK delivery on ALL orders.
£42.67
Random House USA Inc Skin in the Game
Book Synopsis
£22.88
Little, Brown & Company Everything I Know About Business I Learned From
Book Synopsis
£13.49
Little, Brown & Company Flight Of The Buffalo Soaring to Excellence
Book Synopsis
£999.99
Little, Brown & Company How To Think Like A Ceo
Book SynopsisOnce, the coveted position of CEO - chief executive officer - was the unreachable pinnacle reserved for the lucky few born with a silver spoon in their mouths, that priveleged group that went to the right schools with the right people. But on today''s level playing field, corporate chiefs get there on their merits. At last, you can understand the qualities that CEO''s have - and how to make them your own as you make your own way to the top. Drawing on in-depth interviews, benton identifies 22 vital traits that make a CEO - the leader responsible for making decisions, guiding teams, selling ideas, managing crises and conquering the mountains before them. Penetrate the mystery of why some make it to the top - and some don''t, even when they are equally good at their jobs. Learn how to avoid getting fired and how to get promoted more quickly, how to enjoy the life you deserve - and if you want to be the big boss, how to develop the character traits that will get you there.<
£17.99
Little, Brown & Company Founding Fathers On Leadership Classic Teamwork
Book SynopsisShows how the leadership and management principles of Washington and Adams can help business executives inspire their employees.
£15.29
Little, Brown & Company Martin Luther King Jr on Leadership Inspiration
Book Synopsis
£999.99
Grand Central Publishing Jack Straight from the Gut
Book Synopsis
£17.99
Random House USA Inc Zapp the Lightning of Empowerment How to Improve
Book SynopsisMost managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they 'own' their jobs. It's all here, in an accessible guide for the successful managers of tomorrow.
£15.20
Penguin Publishing Group Leading the Revolution
£21.47
John Wiley & Sons Leading Up
Book SynopsisFundraisers at all levels discover the art of leading up Fundraisers know that in order to be successful in their demanding profession, they have to get things done. And to get things done, they need to exercise leadership from whatever rank or position they hold--often from the middle. This concept is called leading up. Recognizing that all fundraisers must be leaders, Leading Up teaches professionals the skills and traits they need to be successful in their philanthropic roles. Leading Up centers around author Lilya Wagner''s unique model, which exemplifies the concept of leading up. Here, fundraisers will discover: how to get things done when they''re not in charge; how to motivate others when they don''t have formal authority; how to convince or persuade their colleagues and superiors about their need for action and involvement; and how to lead when they''re not recognized leaders by virtue of power or position. Focusing on problem-solving conTable of ContentsPreface. Acknowledgments. About the Author. Introduction. PART ONE: BREAKING OLD MOLDS, ACCEPTING NEW CONCEPTS OF OF LEADERSHIP. Chapter 1. Defining Your Concept of Leadership. Chapter 2. Exploring Leadership: Definitions and Dimensions. Chapter 3. Leading in the Real and Rough World. Chapter 4. Claiming Your Power to Change. PART TWO: LEADERSHIP TRAITS AND CHARACTERISTICS AND THEIR APPLICABILITY TO FUNDRAISING. Chapter 5. “Them and Us”. Chapter 6. A Model for a New Kind of Leader. Chapter 7. Servant Leadership for the Fundraiser. Chapter 8. Desirable and Required Leadership Competencies. PART THREE: TRANSFORMING YOURSELF: MEETING THE CHALLENGE OF LEADING UP. Chapter 9. Do You Have the Will to Lead? Chapter 10. Speeding Your Growth in Leadership—Meeting the Challenges. Chapter 11. Take Me to Your Leader! Leadership That Gets Results. Recommended Readings. Index.
£37.99
John Wiley & Sons Broker to Broker
Book SynopsisPraise for Realtor? Magazine''s BROKER to BROKER By providing best practice management tips with thought-provoking ideas, Broker to Broker offers invaluable guidance on virtually every aspect of our dynamic industry. The book''s easy-to-read format, with in-depth supporting material available online, is an innovative approach to helping the country''s brokers and managers find effective solutions to today''s challenges. --Ron Peltier, President and CEO, HomeServices of America, Inc., Minneapolis, Minnesota This compilation of the latest Realtor? Magazine articles on real estate brokerage management could be of help to brokers and managers looking for practical ideas to boost their operations. The book quotes extensively from veteran brokers and managers who are trying new ways to build sales and tackle problems. Within the book''s range of articles could be helpful ideas for you. --J. Lennox Scott, Chairman and CEO, John L. Scott Real Estate, SeattTable of ContentsForeword. Introduction: Bringing Management Best Practices to You. SECTION I: MANAGING OPERATIONS. CHAPTER 1: Finances. Boosting Your Bottom Line. Taking Control of Your Accounting. Preparing for a Financial Turn for the Worse. Calculating Associate Compensation—The New Rules. CHAPTER 2: Operations. Running Multi-Office Loan and Title Companies. Growing without Adding Staff. Disaster-Proofing Your Brokerage. Dealing with a New Competitor. Go Commercial—and Help Your Residential Business. CHAPTER 3: Marketing. Increasing Foot Traffic through Your Door. Winning the Publicity Game. Handling Negative PR. Getting the Most Bang for Your Ad Buck. CHAPTER 4: Planning. Growing Your Business. Scenario Planning: Take Your Future in Hand. Business Models: New Approaches to Profitability. Business Models: Full-Service vs. Limited-Service. CHAPTER 5: Technology. Helping Associates Work Better, Faster, Smarter. Spinning Returns from Your Investment. Supporting Your Systems without Spending a Lot. Unplugging Your Associates. CHAPTER 6: Ideas for You (A Look at What Your CompetitionIs Doing). Starting Up in a Big Rival’s Backyard. Providing Liquidity to Net Customers. Adding Home Styling to Your Services. Catering to City Dwellers on a Country Purchase. Making Downtown Revitalization a Niche. Tapping Technology for That Whizbang Effect. Attracting Clients through a Blend of Business and Art. Learning from the “Fixer-Upper” Franchise. Building a Big Following in a Small Town. Serving the Hispanic Investor. What the Timeshare Niche Is All About. Working with Others to Leverage Buying Power. Making Your Storefront Interactive. The Next Level for Apartment Locator Services. SECTION II: MANAGING PEOPLE. CHAPTER 6: Recruiting and Retention. Shrink Your Washout Rate. Attracting and Keeping the Best. Why Associates Work Where They Do. Behavioral Testing: Hire Recruits That Fit In. Inclusionary Recruiting: Brightest under the Rainbow. Four Steps to Rookie Success. CHAPTER 8: Health and Safety. Work-Life Balance: Got Health? Keeping Associates Attuned to Safety. Know Sexual Harassment When You See It. Helping Associates Cope with Personal Crises. Achieving Work-Life Balance. CHAPTER 9: Office Environment and Associate Motivation. Office Design That Keeps Associates on Top. Adapting to Life with Gen X. What Career Means to Generation X. Now Comes Generation Y. Keeping Rivalries in Check. Training Associates to Succeed. Managers That Sell: When to Stay in the Game. CHAPTER 10: Ideas for You (A Look at What Your Competition Is Doing). Offering Annuities to Spur Recruitment. Complementing Traditional Associates with Salaried Division. Paying Salaries, Charging Fees. Freeing New Associates from Pressure of Selling Fast. Letting Associates Take a Company Equity Stake. Motivating Associates through Personalization. Training Associates to a T. SECTION III: MANAGING RISK. CHAPTER 11: Legal. Living with Litigation. Addressing Top Legal Concerns. Test Your Antitrust Knowledge. Heading Off Privacy Complaints. Understanding Internet Copyright Law. Know How to Give Legal Testimony. Fair Treatment in Dual Agency. Using the REALTOR® Trademark Correctly. Avoiding a Breach: Fiduciary Duties Clarified. Commission Rules for Departing Associates. Employment Law: Who’s Exempt? CHAPTER 12: Risk Management. Avoiding Pitfalls. Proper Documentation Keeps You out of Legal Trouble. Improving Customer Service. Lowering E&O Premiums through Customer Service. The Right Amount of E&O Insurance. Making Dispute Resolution Work. How to Handle Multiple Offers. Upholding the Standard of Care. What to Know about Synthetic Stucco. What to Know about Stigmatized Properties. What to Know about Mold Liability Risks. Protecting Your Name against Identity Thieves. Knowing Loan Fraud. Understanding Buyer Rep Lead-Paint Disclosure Duty. Liability for What You Don’t See. About the Contributors. About the National Association of REALTORS. About the REALTORCode of Ethics. Company Index. Subject Index.
£25.19
Amazon Digital Services LLC - Kdp The Triple Knot
a huge range and FREE tracked UK delivery on ALL orders.
£11.88
Penguin Putnam Inc Measure What Matters
Book Synopsis
£22.40
Cengage Learning, Inc Outside in
Book Synopsis
£22.95
Bantam Doubleday Dell Publishing Group Inc What They Dont Teach You at Harvard Business
Book Synopsis
£17.10
Kadavy, Inc. Mind Management Not Time Management
£29.95
Amphora Consulting Grassroots Strategy
£29.67
Crown Publishing Group, Division of Random House Inc Why Startups Fail
Book SynopsisIf you want your startup to succeed, you need to understand why startups fail.?Whether you?re a first-time founder or looking to bring innovation into a corporate environment,Why Startups Failis essential reading.??Eric Ries, founder and CEO, LTSE, andNew York Timesbestselling author ofThe Lean StartupandThe Startup WayWhy do startups fail? That question caughtHarvard Business School professor Tom Eisenmann by surprise when he realized he couldn?t answerit.So he launched a multiyear research project to find out. In Why Startups Fail, Eisenmann reveals his findings: six distinct patterns that account for the vast majority of startup failures.?Bad Bedfellows.Startup success is thought to rest largely on the founder?s talents and instincts. But the wrong team, investors, or partners can sink a venture just as quickly.?False Starts.In following the oft-cited advice to ?fail fast? and to ?launch before you?re ready,? founders risk wasting time and capital on the wrong solutions.?False Promises.Success with early adopters can be misleading and give founders unwarranted confidence to expand.?Speed Traps.Despite the pressure to ?get big fast,? hypergrowth can spell disaster for even the most promising ventures.?Help Wanted.Rapidly scaling startups need lots of capital and talent, but they can make mistakes that leave them suddenly in short supply of both.?Cascading Miracles.Silicon Valley exhorts entrepreneurs to dream big. But the bigger the vision, the more things that can go wrong.Drawing on fascinating stories of ventures that failed to fulfill their early promise?from a home-furnishings retailer to a concierge dog-walking service, from a dating app to the inventor of a sophisticated social robot, from a fashion brand to a startup deploying a vast network of charging stations for electric vehicles?Eisenmann offers frameworks for detecting when a venture is vulnerable to these patterns, along with a wealth of strategies and tactics for avoiding them.A must-read for founders at any stage of their entrepreneurial journey, Why Startups Fail is not merely a guide to preventing failure but also a roadmap charting the path to startup success.
£23.80
Penguin Putnam Inc The Making of a Manager
£17.85
Penguin Publishing Group Bury My Heart at Conference Room B
a huge range and FREE tracked UK delivery on ALL orders.
£19.10
iUniverse Infrastructure for Knowledge Management
a huge range and FREE tracked UK delivery on ALL orders.
£17.58
iUniverse Guaranteeing Management Success
a huge range and FREE tracked UK delivery on ALL orders.
£17.58
iUniverse Managing Technology in the Decentralized Firm
a huge range and FREE tracked UK delivery on ALL orders.
£25.99
iUniverse The Guidebook for International Trainers in Business and Industry
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£15.60
