Management and management techniques Books
Fagbokforlaget Organizational Change and Change Management
Book SynopsisThis book explains how change encompasses many different phenomena, occurs in a variety of ways, and can have widely divergent causes and driving forces. It also helps to develop a constructive theory dealing with planned organizational change. The book is divided into two main sections. Part 1 discusses how organizations can tackle change actively in order to meet the new challenges they are facing. The author provides an analysis model based on four elements: driving forces, the content and scope of change, the process of change and the context of change.Part 2 addresses how an organization can implement a planned change. Emphasis is placed on how those who are responsible for implementing the change the change agents can apply various change strategies, and how planned change processes can be managed. The author shows how various change strategies and different ways of managing change can be equally effective, but in different situations.The book uses an interdisciplinary outlook, and it is based on research in the fields of psychology and sociology as well as political science and economics. The extensive references to source materials also mean that it is useful for anyone who would like to study organizational change in more depth.
£45.90
Fagbokforlaget Innovation Capacity
Book SynopsisEstablished firms need to balance their current business with future opportunities. The structures and processes that foster renewal and innovation differ from those allowing the firm to maintain daily operations. This book explores how managers can develop innovation capacity in the established firm, thus enabling repeated innovation and renewal. The underlying foundation of the book is the belief that innovation is a result of the interactions among people within and around the established firm. We present eight distinct organizational solutions that enable innovation and renewal. For each solution, we describe the theory behind it and illustrate it with recent cases, most of them from Norway or the Nordics. The book targets managers and employees in the private and public sectors who hold responsibility for innovation and renewal in an established firm. It is also suitable for students, particularly within the fields of strategy, organization and management.
£33.21
Tapir Academic Press Introduction to Knowledge Management: Principles
Book SynopsisAn introduction to Knowledge Management, focussing on creating and sharing knowledge. This book teaches how to implement knowledge management in a company, step by step.
£31.50
HarperCollins India Riding the Wave
Book Synopsis
£15.74
Leadstart Publishing Pvt Ltd No Right Answers: Human Resources
Book Synopsis
£8.99
Manjul Publishing House Pvt Ltd Black Box Thinking
£19.99
Lannoo Publishers The Agile Leader's Scrapbook
Book SynopsisThe demand for agile organisations has never been higher than in today's fast-moving economy. This book puts forward the framework and techniques that will allow your organisation to withstand turbulence and adapt to such a volatile environment. The Agile Leader's Scrapbook is an inspiration in finding the logics of management that suit the particular needs of your organisation perfectly. By laying out the basics of what it means to create an 'agile' working environment, it provides clues to a better approach to co-creation, and to letting self-sufficient teams make better decisions, among other practical insights. This book is a radical plea to abandon the mantra of hierarchic management and embrace co-creation.
£20.62
Kopernik Forty Fours in Management: In the Age of
Book SynopsisDon''t worry that you may have lost the race to build the world''s highest building to the Burj al Arab in Dubai, the Petronas Towers in Kuala Lumpur, or the World Financial Center in Shanghai if you place all the books written about leadership on top of each other, you can claim this title. You would be fairly confused reading this enormous collection. At times you will see the 5, 10, 27, 83 or 100 features of the perfect leader, and at other times you will be asked to ponder whether leadership is learned or made. You will read passages by the same author, which say the charismatic leader is both demonised and idealised, or that the perfect leader is either a listener or an orator. Don''t be surprised by these contrasts, it is actually quite normal that there is such a quantity and such a wide variety of opinions about leadership, which is an immeasurable value.
£18.89
Penguin Random House SEA The Return of Kindness: How Kind Leadership Wins
Book SynopsisThe foundation of great leadership is kindness The world needs leaders who have the strength to be kind. The Return on Kindness challenges companies to set a higher bar and reimagine what great leadership looks like. Kindness isn’t what you think it is. Kind leaders, far from being soft or weak, are caring and tough. The Return on Kindness makes a compelling, evidence-based case for why kind leadership is good for business and how kind leaders create value through prioritizing the mental health and wellbeing of their people. Bonnie Hayden Cheng, organizational psychologist, researcher, and consultant to Fortune 500 companies, combines extensive research, storytelling, and in-depth interviews with influential executives across a wide range of industries to reveal the transformative power of kindness in driving business success. The Return on Kindness provides a simple but impactful RISE framework to inspire kind leadership, accompanied by practical touchpoints for successfully implementing kind leadership in organizations.Table of Contents Part I: The Surprising Science of Kindness Chapter 1: The Case for Kindness Chapter 2: The Anatomy of Kindness Chapter 3: Leading with Impact = Kindness + Toughness Chapter 4: Kind Leadership Is Genderless Part II: The Shared Value of Kind Leadership Chapter 5: The Return on Kindness Chapter 6: Kindness as the Basis for Corporate Wellness Chapter 7: Kindness and the Mental Health Revolution Part III: The Leader’s Journey to Kindness Chapter 8: Kindness Is an Inside Job Chapter 9: Get Your Mind Right Part IV: RISE to Kind Leadership Chapter 10: Be a Role Model for Kindness Chapter 11: Kindness Is Being Intentionally Flexible Chapter 12: Support ’em with Kindness Chapter 13: Servant Leadership Needs a New PR Manager Chapter 14: Supercharge Your Kindness Chapter 15: Energize through a Cycle of Uplift Chapter 16: Architect a Culture of Kindness
£13.25
Shiguang 认知破局
£39.99
Greenleaf Book Group LLC Fixing Work: A Tale about Designing Jobs
Book SynopsisWork is broken. But it can be fixed. Most employees are not engaged in their work. Turnover rates are increasing. Productivity is stagnating. Why? Because when designing work, we rarely consider the deep-seated human need for meaningfulness, autonomy, and feedback. Drawing from decades of research, executive and entrepreneur David Henkin and management consultant Thomas Bertels take us on an investigative journey to solve this problem and make work more productive, satisfying, and meaningful. Through their allegorical tale of a typical office with typical employees, they allow us to see ourselves in the characters while learning strategies to create better jobs and perform at higher levels. By empowering his team with these methods, manager Jerry provides a road map for us to fix what’s broken at our own companies. Fixing Work is a clarion call for managers and executives at all levels. Instead of treating employees like automatons and discouraging creativity, ownership, and engagement, we should rethink how work gets done and structure jobs to be intrinsically motivating. Not only does motivational work design increase employee engagement; it also improves productivity and the customer experience, strengthening the company as a whole—a triple win.
£20.48
Nova Science Publishers Inc Advances in Business and Management. Volume 21
Book Synopsis
£177.59
Nova Science Publishers, Inc. Management in the Digital Era Different
Book Synopsis
£163.19
Nova Science Publishers, Inc. Managing and Leading in Digital Times
£163.19
HarperCollins Publishers Management Collins Business Secrets The experts tell all
a huge range and FREE tracked UK delivery on ALL orders.
£999.99
£16.14
£18.74
HarperCollins Who Says Elephants Cant Dance
Book SynopsisTrade Review"[Gerstner] entertains as he educates." -- New York Times Book Review "A well-rendered self-portrait of a CEO who made spectacular change on the strength of personal leadership." -- Publishers Weekly "Effective, to the point...Louis V. Gerstner Jr deserves his place in the management hall of fame." -- Financial Times "The best business book I've ever read." -- Imus in the Morning "[Lou Gerstner] has the substance of a genuine and ... interesting story." -- Wall Street Journal
£15.33
HarperCollins Publishers Inc Built to Last
Book SynopsisThis is not a book about charismatic visionary leaders. It is not about visionary product concepts or visionary products or visionary market insights. Nor is it about just having a corporate vision. This is a book about something far more important, enduring, and substantial. This is a book about visionary companies. So write Jim Collins and Jerry Porras in this groundbreaking book that shatters myths, provides new insights, and gives practical guidance to those who would like to build landmark companies that stand the test of time.Drawing upon a six-year research project at the Stanford University Graduate School of Business, Collins and Porras took eighteen truly exceptional and long-lasting companies -- they have an average age of nearly one hundred years and have outperformed the general stock market by a factor of fifteen since 1926 -- and studied each company in direct comparison to one of its top competitors. They examined the companies from their very beginnings to th
£24.38
HarperBusiness Breaking the Bamboo Ceiling
£10.44
Harper Business Winning
Book Synopsis
£26.00
HarperCollins Publishers Inc The Practice of Management
Book Synopsis
£14.24
HarperCollins Publishers Made in America Regaining the Productive Edge
£14.39
HarperCollins Profits Arent Everything Theyre the Only Thing
Book SynopsisReveals 13 maxims that small businesspeople need. This title presents such ideas as: forget teamwork, micromanage like crazy; pay raises are over; fear is the best motivator; and, if your business fails during a recession, it's your fault.Trade Review"George Cloutier's new book is based on his experience with thousands of small businesses in hundreds of industries. It is a candid, "tell it as it really is," hard-hitting book... A must read for all small and midsized business owners." -- Tom Cochran, CEO and executive director, The United States Conference of Mayors "This slim but forceful debut by turnaround management expert Cloutier serves as a wakeup call for small business owners who have been hit hard by the recession... Cloutier's book is loaded with valuable advice on how to get back on track and stay in the black in any economic environment." -- Publishers Weekly "Packed with client examples and a no-nonsense attitude. Many of his regulations will amaze, shock, and awe small-business owners... Harsh ways to work? Yes, yet all his principles are founded on a success that's hard to argue with." -- Booklist
£12.89
HarperCollins Publishers Inc The Peter Principle
Book Synopsis?The Peter Principle has cosmic implications.??New York TimesBack in 1969, Lawrence J. Peter created a cultural phenomenon with his brilliant, outrageous, hilarious, and all-too-true treatise on business and life, The Peter Principle?and his words and theories are as true today as they were then. By posing?and answering?the eternal question, ?Why do things always go wrong?? Peter explores the incompetence that runs so rampant through our society, our workplace, and our world in an outrageously funny yet honest and eye-opening manner. With a new foreword by Robert I. Sutton, bestselling author of The No Asshole Rule, this twenty-first century edition of Peter?s classic is set to shake up the business world all over again.
£14.39
McGraw-Hill abusinessanditsbeliefs
£999.99
McGraw-Hill Fourth Generation Management
£20.85
McGraw-Hill Education - Europe The How to Make Money in Stocks Complete
Book SynopsisAnyone Can Learn to Invest Wisely With This Bestselling Investment System!Through every type of market, William J. O'Neil's national bestseller How to Make Money in Stocks has shown over 2 million investors the secrets to successful investing. O'Neil's powerful CAN SLIM Investing System--a proven seven-step process for minimizing risk and maximizing gains--has influenced generations of investors.Based on a major study of all the greatest stock market winners from 1880 to 2009, this expanded edition gives you: Proven techniques for building stocks before they make big price gains Tips on picking the best stocks, mutual funds, and ETFs to maximize your gains 100 new charts to help you spot today's profitable trends Strategies to help you avoid the most common investor mistakes! Includes the Investor's Business Daily Action Plan DVDThe CAN SLIM Investing SystemThe American Association of Individual InvestoTable of ContentsTable of Contents not available
£22.34
Penguin Publishing Group 101 Biggest Mistakes Managers Make and How to Avoid Them
a huge range and FREE tracked UK delivery on ALL orders.
£16.10
Penguin Putnam Inc Difficult Conversations
Book Synopsis
£17.60
Oxford University Press The KnowledgeCreating Company How Japanese Companies Create the Dynamics of Innovation
Book SynopsisHow has Japan become a major economic power, a world leader in the automotive and electronics industries? What is the secret of their success? The consensus has been that, though the Japanese are not particularly innovative, they are exceptionally skilful at imitation, at improving products that already exist. But now two leading Japanese business experts, Ikujiro Nonaka and Hiro Takeuchi, turn this conventional wisdom on its head: Japanese firms are successful, they contend, precisely because they are innovative, because they create new knowledge and use it to produce successful products and technologies.Examining case studies drawn from such firms as Honda, Canon, Matsushita, NEC, 3M, GE, and the U.S. Marines, this book reveals how Japanese companies translate tacit to explicit knowledge and use it to produce new processes, products, and services.Trade ReviewWhen the authors detail specific examples of knowledge creation, the reader's interest awakens. * The Wall Street Journal *Nonaka and Tekuchi demonstrate for the reader how it is possible to transfer tacit knowledge into explicit, which in turn is used to create new knowledge. * Knowledge Management, June 2000 *Nonaka is indispensable. * Financial Times *Nonaka and Takeuchi have written an academic study that summarises their theories and presents case studies illustrative to a western audience ... a guide to practitioners, based on materials for workshops and consultancy by the authors. * Financial Times *Provides a perceptive and very relevant analysis of how Japanese companies go about creating new knowledge organizationally ... One of the most valuable new books I have covered ... for some time. * Long Range Planning *The book, an esoteric mixture of philosophy and practical guidance, has been a business bestseller in the US. * Charles Leadbeater, Financial Times *
£40.04
Oxford University Press, USA A History of Top Management in Japan Managerial Enterprises and Family Enterprises
Book SynopsisAnalyses the history of management in Japan in conceptual terms based on the work of Alfred Chandler. The book demonstrates the difference between family-owned firms and professionally managed firms. The author uses this framework to explore the development of managerial capability and the evolution of managerial systems in Japan. The book was first published in Japanese in 1996.Trade ReviewThe book is a 'must-read' book for both academics and practitioners who are interested in learning the contexts behind the rise and fall of the family enterprises and the managerial enterprises in Japan. * Asia Pacific Journal of Management *Rich and detailed examples of the Japanese enterprises as well as the author's unique insights and analyses will surely draw prospective readers' interest. * Asia Pacific Journal of Management *... very well written and easy to read. * Asia Pacific Journal of Management *Table of ContentsList of Tables Translator's Note 1: Theoretical Problems Regarding Managerial Enterprises and Family Enterprises 2: The Transition from a Family Enterprise to a Managerial Enterprise 3: Development of Managerial Enterprises in Japan 4: Family Enterprises in Japan Today 5: The Conquest of the Managerial Enterprise Notes Index
£57.00
Oxford University Press, USA The Art of Chinese Management Theory Evidence and Applications
Book SynopsisThis work offers a large-scale empirical survey of Chinese organization in mainland China, with a special focus on the previously neglected private enterprises. It combines theory development, such as the "Web-based Chinese Management" model, with practical advice.Trade ReviewThis is one of the more intriguing books on management in China to be published in the last few years. ... a fascinating account with many insights. * Morgen Witzel, Human Systems Management *Table of ContentsPart I: Introduction and development of Theory - Laying The Groundwork Setting the stage - The Miraculous rebirth of private enterprise in China A new distinctive framework of Web-based Chinese Management (WCM) Part II: Empirical Findings - Establishing the Fact Base Distinctive characteristics of Chinese management Influencing factors of structure and management in China Organizational effectiveness of Chinese companies Part III: Practical Applications - Using the Facts for Design The Organization of the Future: WCM as a Model for the 21st Century? Achieving Excellence in China: Key Success Factors in the Land of Dragons Conclusions and Research Outlook - A Glorious Past, Challenging Present and Bright Future Ahead for China? The art of Chinese management? - Change the present to restore the past Appendix Detailed survey methodology Qualitative research design Research Models Glossary Name Index Subject Index Bibliography
£63.65
Oxford University Press The Innovation Journey
Book SynopsisThis book examines the results of a major study of innovation in organizations, calling into question most of the explanations of the innovation process that have been proposed in the past. The authors find that the innovation process is neither sequential and orderly, nor is it a matter of random trial-and-error; rather it is best characterized as a nonlinear dynamics system. They explain that the innovation journey involves motivating and coordinating people to develop and implement ideas by engaging in transactions with others while making the adaptations needed to achieve desired outcomes within changing organizational contexts.Table of ContentsFOREWORD BY WILLIAM E. COYNE; PREFACE; PART I THE PROCESS MODEL; PART II CASES IN DIFFERENT ORGANIZATIONAL SETTINGS; BIBLIOGRAPHY; INDEX
£32.77
OUP Oxford The Oxford Handbook of Pricing Management
Book SynopsisThe Oxford Handbook of Pricing Management is a comprehensive guide to the theory and practice of pricing across industries, environments, and methodologies. The Handbook illustrates the wide variety of pricing approaches that are used in different industries. It also covers the diverse range of methodologies that are needed to support pricing decisions across these different industries. It includes more than 30 chapters written by pricing leaders from industry, consulting, and academia. It explains how pricing is actually performed in a range of industries, from airlines and internet advertising to electric power and health care. The volume covers the fundamental principles of pricing, such as price theory in economics, models of consumer demand, game theory, and behavioural issues in pricing, as well as specific pricing tactics such as customized pricing, nonlinear pricing, dynamic pricing, sales promotions, markdown management, revenue management, and auction pricing. In addition, thTrade Review`This wide ranging book provides many important lessons on effective pricing. It bristles with empirical information, reviewing practices in industries from advertising and airlines to wine and wireless services. It then lays out the analytics underlying effective pricing, examining methodologies such as game theory and behavioral decision, and strategies and techniques, such as auctions, markdowns, and promotions. This book is thoroughly grounded in real world considerations, looking at matters from how to manage an effective pricing organization to how to conduct a global pricing strategy. Learn from this book in all aspects but one. Its price should have been set ten times as high. But then you should still buy it. ' Richard Zeckhauser, Frank P. Ramsey Professor of Political Economy, Kennedy School, Harvard University`As an emerging and explosive field, pricing management research has been approached from multiple disciplines with many industry applications. The strength of this book is that it provides a comprehensive view of all such different disciplinary approaches, and in some cases, cross-disciplinary and integrative works, with an eye of a diverse set of industry application. It is a great reference for any researcher in this field. ' Hau Lee, Thoma Professor of Operations, Information and Technology, Stanford Graduate School of BusinessTable of ContentsPART I. INTRODUCTION; PART II. PRICING IN SELECTED INDUSTRIES; PART III. PRICING FUNDAMENTALS; PART IV. PRICING TACTICS; PART V. ORGANIZATION AND PROCESSES; PART VI. CURRENT CHALLENGES AND FUTURE PROSPECTS
£37.49
Oxford University Press Oxford Management Readers
Book SynopsisWhat is leadership? Are leaders made or born? Are the characteristics and challenges of leadership the same across time and cultures? Do leaders ''pull'' or are they ''pushed''? Are leaders driven by needs that may be dysfunctional to the organizations they lead? Do women leaders behave differently from men? Should we look for models of business and organizational leadership in military organizations? These are all just some of the questions posed in this Reader which includes key statements from classical philosophy (Plato, Sun Tzu, Machiavelli) through to modern management writers (Barnard, Kets de Vries, Fiedler, Rosener). The collection will be invaluable to students and managers taking a range of courses in business management and leadership training. In his Introduction, Keith Grint both surveys current thinking on leadership and provides an excellent `road map'' of the readings which are grouped under five headings: Classical, Traditional, Modern, Mythical, and Alternative.Trade ReviewWould be invaluable to anyone wanting to explore and reflect on the fundamental and difficult philosophical issues related to leadership * International Journal of Leadership in Education *Table of ContentsPART I CLASSICAL LEADERSHIP; PART II TRADITIONAL LEADERSHIP; PART III MODERN LEADERSHIP; PART IV MYTHICAL LEADERSHIP; PART V ALTERNATIVE LEADERSHIP
£68.40
Oxford University Press Institutions and Organizations
a huge range and FREE tracked UK delivery on ALL orders.
£93.10
Oxford University Press Brokerage and Closure
Book SynopsisSocial Capital, the advantage created by location in social structure, is a critical element in business strategy. Who has it, how it works, and how to develop it have become key questions as markets, organizations, and careers become more and more dependent on informal, discretionary relationships. The formal organization deals with accountability; Everything else flows through the informal: advice, coordination, cooperation friendship, gossip, knowledge, trust. Informal relations have always been with us, they have always mattered. What is new is the range of activities in which they now matter, and the emerging clarity we have about how they create advantage for certain people at the expense of others. This is done by brokerage and closure. Ronald S. Burt builds upon his celebrated work in this area to explore the nature of brokerage and closure. Brokerage is the activity of people who live at the intersection of social worlds, who have a vision advantage of seeing and developing goTrade ReviewReview from previous edition Burt is among the best social network writers in articulating ideas from a research tradition that is notoriously difficult to put into words. Brokerage and Closure is the next step in research on social capital. * AMR, Management Rreview *Table of ContentsIntroduction ; 1. The Social Capital of Structural Holes ; 2. Creativity and Learning ; 3. Closure, Trust, and Reputation ; 4. Closure, Echo, and Rigidity ; 5. Images of Equilibrium
£39.89
Oxford University Press Corporate Governance and Chairmanship
Book SynopsisCorporate governance has become a major issue in business over the last decade. Adrian Cadbury has played a central role in developing policies, good practice, and our understanding of the complex issues involved. In 1992 he chaired the committee, sponsored by the Bank of England, whose Report on the Financial Aspects of Corporate Governance (commonly known as the ''Cadbury Report'') put issues of corporate governance on the map.Ten years on, Cadbury now reflects on issues of corporate governance and chairmanship drawing on his own business and policy-making experience. In the book, he discusses and explains the central issuse of corporate governance; provides practical advice to chairmen and directors on their roles and responsibilities; and surveys the major codes of practice that have been developed in the last decade. He also considers the implications of the current review of company law and speculates on the implications of electronic developments for shareholders'' voice and votTrade ReviewEvery book is at its core the story of its author and this is a splendid tale. * Bob Monks, EBF *The world is stacked with books claiming to offer the definitive formula for running a succesful company. Give them a wide berth and opt instead for Sir Adrian Cadbury's memoir on corporate governance. Cadbury has a depth of experience and insight on running companies and boards which shows on every page. * John Plender, Financial Times *The elder statesman of corporate governance ... has distilled his experience ... in an illuminating account of the consequences of the corporate governance movement ... a comprehensive primer on the art of chairmanship. * Simon Caulkin, The Observer *This book provides an admirably clear and insightful appraisal of the many unresolved issues surrounding the role and effectiveness of boards of directors, and their relations with shareholders. Drawing on his own board-room experience as well as his deep involvement in the international drive for better corporate governance over the past decade, the author offers wise and helpful advice for chairmen and directors, and for policy-makers who may be contemplating changes in company law. At a time when the responsibilities of directors are under renewed scrutiny, this book is an authoritative contribution to a debate which is central to the future of the capitalist system. * Sir Geoffrey Owen, LSE *Based on vast personal experience with boards, chairmen and CEOs, governance codes and legislation, Sir Adrian Cadbury has captured the current state of corporate governance in 2002, for all readers. He explains and demonstrates how a credible board, earnestly applying itself to assisting the CEO, together with a chairman who has the authority and time to lead the board, can be a major factor in creating trust and credibility in the market system. While much of his wise explanations and advice are based on UK sources, they are equally, or even more so, applicable to the US. * Ira Millstein, Weil, Gotshal and Manges, NY *I can imagine no better primer for a FTSE-100 chairman. A ruch needed primer too. * Sarah Hogg, Chairman of 3i *Of all the people I know in the corporate governance world, Adrian Cadbury is the one I would trust the most. The personal view he gives in this book is exactly what I would have expected: comprehensive, balanced, stuffed full of experience and common sense, helpful without being prescriptive, dead relevant to today's circumstances, and human. This book is a well-times reminder to all chairman of how much we owe to him for what he has contributed to governance thinking. * Sir Christopher Hogg, Reuters; Chairman, GlaxoSmith Kline *Table of Contents1. The Genesis of Corporate Governance ; 2. Code Consequences for UK Boards ; 3. The Board Task ; 4. Board Membership ; 5. The Chairman and Board Structure ; 6. Taking the Chair ; 7. The Chairman and the Chief Executive ; 8. The Chairman and the Top Team ; 9. Representing the Company ; 10. Corporate Social Responsibility ; 11. Issues for Chairmen ; 12. The Governance Agenda ; 13. Summing-up
£84.55
Oxford University Press Mba for Healthcare
Book SynopsisIn a rapidly-changing healthcare industry, the American College of Physician Executives affirms: These days, it isn''t enough to be a good doctor. Whether you''re working in a group practice or hospital, in insurance or any other health care setting, you also need business know-how and skills if you want your organization and your career to thrive.MBA for Healthcare provides this know-how and these skills. With the mastery of healthcare management in mind, this book provides clinicians and administrators with the knowledge to advance their careers and make their organizations more competitive and successful. With backgrounds in education, medicine, administration and law, the authors present a wide variety of subjects to enhance healthcare provider''s careers, including: cost accounting, management control structure and process, strategic planning, entrepreneurship, competitive marketing, and more. Case studies place theory in context and demonstrate practical, real life solutions.MBA for Healthcare is designed specifically for those looking to learn the business of medicine, whether as part of a joint MBA/MD or as a clinician looking to deliver the very best healthcare for your patients. This practical guide will provide an indispensable guide to the essential business and management tools you need for success.Table of ContentsForeword ; Preface ; Chapter 1: Cost Accounting - The Foundation of Management Control, Richard Siegrist ; Chapter 2: Management Control Structure and Process, Richard Siegrist ; Chapter 3: The Next Generation of Information Technology in the Health Care Industry, John B. Foley and Eric J. Bieber ; Chapter 4: Leadership, David Javitch ; Chapter 5: Ethics and the Business of the Health Care Professional, S. Smith and Joseph Sanfilippo ; Chapter 6: Applied Business Law, S. Smith and Joseph Sanfilippo ; Chapter 7: Quality Improvement in Healthcare, Eric J. Bieber and William Annable ; Chapter 8: Strategy and Structure in the Transformation from Volume to Value, Eric J. Bieber and Jennifer Radin ; Chapter 9: Organizational Development, David Javitch ; Chapter 10: Motivation, David Javitch ; Chapter 11: Negotiations, David Javitch ; Chapter 12: Communication Skills, Shruti Malik and Joseph Sanfilippo ; Chapter 13: Competitive Marketing, Linda MacCracken and Richard Siegrist ; Chapter 14: The Patient Experience, Richard Siegrist ; Chapter 15: The Modern Hospital/Physician Relationship, Eric J. Bieber and Elizabeth Hammack ; Chapter 16: Entrepreneurship in Health Care, Richard Siegrist ; Chapter 17: Risk Management, J. Sanfilippo and Steven R. Smith ; Chapter 18: Extended Case Studies, David Javitch
£51.30
Oxford University Press The Work of Managers
Book SynopsisManagers are significant actors in contemporary organizations and yet there is very little deep-level analysis of what managers do, and how they understand their managerial selves and social situations. Instead of evaluating management techniques according to their internal logic and systematic qualities, this book advances the ''practice perspective'', using behaviour and activities of successful, experienced, and skilled managers as the primary data for theorizing good management.In this book, academics review classic literature on managerial work, discuss methodological and theoretical approaches, and present empirical studies on various kinds of managers at different levels of organizations, in different roles, and different sectors, from construction site managers and CEOs of large companies to university vice chancellors and front-line health care managers. It makes the case for studies of managerial work that look beyond the rational and ordered world to the challenges presentedTable of ContentsPART ONE: FRAMEWORK; PART TWO: A PRACTICE PERSPECTIVE ON LEADERSHIP AND MANAGERIAL WORK; PART THREE: OPERATIONAL MANAGERIAL WORK; PART FOUR: ADMINISTRATIVE MANAGERIAL WORK; PART FIVE: MANAGERIAL WORK IN SMALL BUSINESSES; PART SIX: THE WAY FORWARD
£106.88
Oxford University Press, USA Public Administration
Book SynopsisThe book examines the history and development of public administration, the study of the internal structure and functioning of government and its interaction with society and its citizens. It surveys different approaches to the field and the methodological and epistemological issues surrounding an interdisciplinary, applied social science.Trade ReviewThere is a strong tradition in public administration that reflects on the identity of the field, questions the rigor of the research, and suggests paths moving forward on both fronts. [This book] distinctively contributes to that reflective tradition, developing a thoughtful survey of past debates while adding new and thoughtfully developed insights. The author successfully invites a wide range of participation in the book through an inviting style of writing. [The book] delivers on the promise in the title of mapping the way for interdisciplinary study to expand the understanding of public administration. Raadschelders offers insights for researchers, teachers, and practitioners, as well as mapping a path to generate new discussions, to connect the research across disciplines and traditions, and a deep appreciation of the complexity and challenges in the study and practice of public administration. * American Review of Public Administration *What is Public Administration?' sparked intense arguments within the field since the famed Waldo-Simon Debates sixty years ago. Professor Raadschelders' landmark treatise does a great service by addressing this fundamental intellectual conundrum in depth. He read everything related to its vast literature, synthesized its significance, and points the way forward with an astonishingly creative 'answer.' His magisterial tome is a 'must read' for serious administrative scholars everywhere. * Richard Stillman, Professor of Public Administration, University of Colorado, and Editor in Chief, Public Administration Review *Raadschelders' book is necessary reading for guidance, control, and evaluation of our interdisciplinary field of public administration. This is ambitious since he looks at the past and our intellectual future. It is a courageous book since it does not only emphasize problems such as identity crises, disciplinary tensions, and knowledge fragmentation, but it also discusses 'solutions.' It is a generous book since it supports pluralism. Above all, it is an inspiring and useful book to (re)define our academic strategies and our position vis-à-vis practitioners. * Geert Bouckaert, Public Management Institute, Katholieke Universiteit Leuven, Belgium *Professor Raadschelders' earlier works have provided readers with historical and comparative knowledge of the study and practice of public administration and government. This new work explores the epistemological and ontological foundations of public administration and advances an 'interdisciplinary study of government' as a way for public administration to overcome its disciplinary 'identity crisis.' I enthusiastically recommend this book especially for its historical, global, and philosophical qualities. * Yong-duck Jung, Professor of Public Administration, Seoul National University *In this excellent and provacative book, Jos C. N. Raadschelders strives to explain what the academic study of public administration is. Raadschelders's analysis is sophisticated and complex. He avoids such simplifications as viewing the study as merely divided along lines established long ago by Herbert Simon and Dwight Waldo. He draws on American and European public administration and, in the process, demonstrates encyclopedic knowledge of the literature and study of the field. [The book] provides a major service to public administration scholars, researchers, and educators. It should be eagerly read by everyone who wants to know more about what pubic administration is and how its study may be advanced. * Public Administration Review *Table of Contents1. Framing the Nature of the Study of Public Administration: Origins, Identity Crises, Maturity, and Conceptual Mapping ; 2. Science or Wissenschaft: Public Administration among the Three Branches of Knowledge ; 3. Public Administration and the Fragmentation of its Knowledge Sources: Academic Specialties and Disciplines, Organizational Units, and Societal Organizations ; 4. Substantive Topics and Comprehensive Conceptual Maps of Public Administration ; 5. Bogey Man, Doctor's Bag, Artist's Medium: The Dynamic Arena of PA-theory ; 6. Four Intellectual Traditions in the Study of Public Administration ; 7. Public Administration's Canon(s) of Integration ; 8. The Nature of and Intellectual challenges to the Study of Public Administration
£45.59
Oxford University Press Inquiring Organization
Book SynopsisOrganizations behave as knowledge-seeking communities when their members share beliefs about cause-and-effect relationships, norms for evaluating information, and values that guide the translation of knowledge to practice. What are the practices, arrangements, and mechanisms that make up how an organization knows what it knows? What are the underlying values and norms that shape the character and orientation of these methods? What can we learn from failures and disasters in organizational learning -- and how do organizations become susceptible to common learning traps such as the self-fulfilling prophecy, groupthink, group polarization, learning myopia, and selective information processing?In The Inquiring Organization, Chun Wei Choo examines how an organization''s knowledge-acquisition and information-seeking leads to the construction of beliefs and the formation of epistemic practices that can affect its capacity to learn and grow. The book explores the epistemology of organizationalTrade Review"One more time, Professor Choo offers a unique and ground breaking analysis of the nature of human organization and information behaviour. Mastering more than ever the art of weaving concepts, theories and models from various disciplines into a fascinating text, Choo provides a completely innovative discussion aimed at understanding how and why organizations acquire knowledge, and seek and use information. The book should become indispensable and a must-read for anyone seriously interested in studying organizations in the age of the Internet. It brings a totally new and much-needed modern perspective of organizations that will challenge well-established approaches in organizational theory and information science." --France Bouthillier, Associate Dean, Graduate and Postdoctoral Studies, McGill University "Choo's The Inquiring Organization is a monumental achievement. This book should be required reading in fields such as organizational behavior, library and information science, organizational communication, knowledge management, and information systems." --Ronald E. Rice, Arthur N. Rupe Professor in the Social Effects of Mass Communication, University of California, Santa Barbara "Chun Wei Choo's new book is a well-grounded theoretical text that will also benefit the organizational practices of information management and use. The Inquiring Organization will be an essential text for any teaching programme in information management and for courses on organizational information behaviour, but it should also be read by any organizational manager concerned with ensuring that organizational decisions at any level are well-founded." --T.D. Wilson, Senior Professor, University of Borås, Sweden "In The Inquiring Organization, Choo raises the critical question of how information is transformed into knowledge to support organizational learning. The book brings together theories of information and organizational behavior with pragmatic, social, and value-driven information-seeking and knowledge acquisition to provide a comprehensive framework for understanding and improving inquiring organizations. This important book comes at a critical time in the development of organizational theory and is highly recommended for those concerned with organizational sense-making, knowledge creation, and decision making." --Carol C. Kuhlthau, Professor Emerita, Department of Library and Information Science, Rutgers University "A remarkable achievement and enjoyable reading for scholars in organizational communication, knowledge management, information systems, and organizational behavior." --International Journal of Communication "The amount of intellectual effort put into the book is remarkable...I am quite sure that many young and senior researchers may find a way out of a creative block that many of us run into from time to time or a brilliant idea for a project while reading this monograph." --InformationResearchTable of ContentsAcknowledgements Chapter 1. Knowledge and Information in Organizational Learning: An Introduction PART ONE: ORGANIZATIONAL EPISTEMOLOGY Chapter 2. Justifying Belief: The Pyramid, the Raft, and the Crossword Puzzle Chapter 3. Pragmatist Views of Knowledge: Knowledge as Communal Inquiry Chapter 4. Social Epistemology and Organizational Learning Chapter 5. Epistemic Virtues and Vices PART TWO: ORGANIZATIONAL INFORMATION BEHAVIOR Chapter 6. Models of Human Information Behavior Chapter 7. Information in Organizations Chapter 8. Internet Epistemology Chapter 9. The Inquiring Organization References Index
£71.25
Oxford University Press Inc Sun Tzu and the Art of Business
Book SynopsisMore than two millennia ago the famous Chinese general Sun Tzu wrote the classic work on military strategy, The Art of War. Now, in a new edition of Sun Tzu and the Art of Business, Mark McNeilly shows how Sun Tzu''s strategic principles can be applied to twenty-first century business. Here are two books in one: McNeilly''s synthesis of Sun Tzu''s ideas into six strategic principles for the business executive, plus the text of Samuel B. Griffith''s popular translation of The Art of War. McNeilly explains how to gain market share without inciting competitive retaliation, how to attack competitors'' weak points, and how to maximize market information for competitive advantage. He demonstrates the value of speed and preparation in throwing the competition off-balance, employing strategy to beat the competition, and the need for character in leaders. Lastly, McNeilly presents a practical method to put Sun Tzu''s principles into practice. By using modern examples throughout the book from GoTrade ReviewA must read for any serious executive, strategist or marketer. I constantly refer to the concepts McNeilly outlines and they never fail to provoke new insight into the challenges I must address. * David Harkleroad, CMO, Hay Group; ex-head of intelligence at IBM *Table of ContentsCONTENTS ; Introduction ; 1. Win All Without Fighting: Capturing Your Market Without Destroying It ; 2. Avoid Strength, Attack Weakness: Striking Where They Least Expect It ; 3. Deception and Foreknowledge: Maximizing the Power of Market Information ; 4. Speed and Preparation: Moving Swiftly To Overcome Your Competitors ; 5. Shape Your Opponent: Employing Strategy To Master the Competition ; 6. Character-Based Leadership: Providing Effective Leadership in Turbulent Times ; 7. Putting The Art of Business into Practice ; Notes ; Suggested Readings ; Original Translation by Samuel B. Griffith ; Bibliography
£24.29
OUP USA The Oxford Handbook of Managerial Economics
Book SynopsisThe Oxford Handbook of Managerial Economics, the first of its kind, comprises 25 chapters contributed by leading scholars in the field who summarize the state of the art in managerial economics and point the way toward future areas of study for students, researchers and practitioners in all business-related disciplines.Trade ReviewThe Oxford Handbook of Managerial Economics is a must-have reference tool for business practitioners, consultants, and scholars. The editors have assembled a distinguished list of expert? * spanning over two-dozen areas of the fiel?to provide readers with a wealth of information and tools not found in basic textbooks.Michael R. Baye, Bert Elwert Professor of Business Economics and Public Policy, Kelley School of Business, Indiana University *Table of ContentsPart 1: Nature, Scope, and Future of Managerial Economics ; 1. Managerial economics: Introduction and overview ; 2. Managerial economics: present and future ; Part 2: Managing Demand and Cost Conditions ; 3. Estimating market power and strategies ; 4. Advances in production and cost frontier analysis of the firm ; 5. Supply chain design and risk management ; 6. Combinatorial Auctions ; Part 3: Analytical Foundations of Modern Managerial Economics ; 7. Game and information theory in modern managerial economics ; 8. Issues in analysis of time, risk, and uncertainty ; 9. Behavioral economics and managerial decision making ; Part 4: Pricing and Marketing Tactics and Strategies ; 10. Advances in pricing strategy and tactics ; 11. Product development and promotion ; Part 5: Strategy and Business Competition ; 12. Market imperfections and sustainable competitive advantage ; 13. The new managerial economics of firm growth: the role of intangible assets and capabilities ; 14. Strategies for network industries ; 15. Internalization theory as the general theory of international strategic management: past, present and future ; 16. Competitive strategy in the nonprofit sector ; Part 6: Firm Boundaries and Organizational Architecture ; 17. Organizational design and firm performance ; 18. Design and implementation of pay for performance ; 19. Vertical merger ; 20. The evolving modern theory of the firm ; Part 7: Financial Structure, Incentives, and Governance ; 21. Financing the business firm ; 22. Corporate governance and organizational performance ; Part 8: Public Policy for Managers ; 23. Managing workplace safety and health ; 24. Merger strategies and antitrust concerns ; 25. On the profitability of corporate environmentalism
£145.00
Palgrave MacMillan Us Family Meetings How to Build a Stronger Family and a Stronger Business A Family Business Publication
Book SynopsisRegular meetings help build a strong family. And a strong family has a much better chance at long term success. In Family Meetings, authors Aronoff and Ward show that holding regular meetings is one of most important ways of ensuring less conflict and more collaboration.Trade Reviewok provides the vehicle. We've already recommended it to several family businesses!' - Jim and Lin Roscoe, Roscoe Steel & Culvert Co.Table of ContentsIntroduction The Value if Family Meeting Unfounded Fears PART I: TEN BENEFITS OF EFFECTIVE FAMILY MEETINGS Building a Stronger Family Building a Stronger Business Planning for Future Ownership Planning Family Participation Managing Inherited Wealth Opening Up the Succession Process Preserving Family Tradition and History Professionalizing the Business Managing Relations between Family and Board of Directors Recognizing and Resolving Conflict PART II: HOW TO HOLD EFFECTIVE MEETINGS Overcoming Misconceptions and Fears When is the Right Time? Who Should Run the Meeting? The Agenda, Location Whom Do We Invite Openers Icebreakers Documenting the Meeting Closing the Meeting Running Ongoing Meetings Family Retreats Communication Organization How Issues Change as the Business Evolves Forming a Family Council Role and Rituals and Ceremonies Avoiding Pitfalls PART III: SOME MILESTONES REACHED THROUGH FAMILY MEETINGS Planning the Future of the Business Smoothing Ownership Succession Encouraging Family Members in Stewardship Developing Family Skills Creating a Family Mission Statement Summary Index
£22.49
Palgrave MacMillan Us Financing Transitions Managing Capital and Liquidity in the Family Business A Family Business Publication
Book SynopsisThis book establishes the principles and patterns necessary to laying the foundation for capital and liquidity planning. Through an in-depth examination of financial situations, it leads family businesses to making wise, well-timed choices about the future of the business and the family.Trade Review'While each volume contains helpful 'solutions' to the issues it covers, it is the guidance on how to tackle the process of addressing the different issues and the emphasis on the benefits which can stem from the process itself which make the Family Business Leadership Series of unique value to everyone involved in a family business - not just the owners.' - David Grant, Director (retired), William Grant & Sons Ltd. (Distillers of fine Scotch) 'These books deserve a place in every business-owning family's library' - Léon Danco, Cleveland, OH 'I think the Family Business Leadership Series books are excellent. They are extremely concise and practical, and they have the information you need.' - Gigi Cohen, EVP, Magid Glove & Safety Mfg. Co., LLC, Chicago, ILTable of ContentsBalancing Liquidity, Growth and Control Managing Patient Capital and Shareholder Liquidity Managing the Cost of Patient Capital The Role of Family Governance in Family Effect Keeping, Selling, or Expanding the Family Business Internal Financial Solutions: Meeting Shareholders' Immediate, Current, and Ongoing Liquidity Needs External Financial Solutions: Matching the Right Form of Capital to the Right Strategy Private Equity as a Growing Source of Capital Summary Index The Authors
£20.69
Palgrave Macmillan The Family Constitution
Book SynopsisDesigned for families planning to drafta Family Agreement, families deciding whether or not to begin the process, and those that have already established a Family Agreement, this book illustrates the fundamental components and their importance to the success of the family business.Trade Review'The authors address a most critical and delicate topic in a concrete and thought-provoking way, without imposing pre-defined solutions. It is clear that the book is a result of practical experience. Anyone concerned about their family business should read it, even if they have not yet planned a family constitution, to reflect upon the future.' - Michele Alessi Anghini, CEO, Alessi Spa, Italy 'The Concept of a 'Family Constitution' is a powerful one. Not just for the 'family' but also for the non-family executives. Daniela Montemerlo and John Ward's book provides both a comprehensive framework for understanding the subject and also a very thoughtful approach on how to execute it well. It will be of value to those about to develop or revisit a family agreement or constitution. I totally subscribe to their premise that it's the 'going through the process' rather than 'striving for the perfect document' which is the outcome where real value for both business and family is realized.' - John Varley, Non-family CEO, The Clinton Devon Estates, Devon 'The authors have combined their theoretical preparation with their wide practical experience, giving us a new, very actual vision on family constitutions' formulations and on their effect over time.' - Gioacchino Attanzio, CEO, AldAF, Italian Association of Family Firms, Italy 'The book provides an insight to a structured way of creating a family constitution which addresses all possible issues. Personally, we as a family would not have been able to make such a robust constitution for our business without the help of this book.' - Rohit George, AV George Group of Companies, IndiaTable of ContentsForeword The Fundamental Components of a Family Agreement What Shapes the Family Agreement Purposes of Family Agreements The Contents of Family Agreements It's the Process That Matters Types of Family Agreements Successful Conditions for Developing Family Agreements Afterword APPENDICES I. Family Philosophy Statement Example II. Owners' Contract III. Family Business Protocol Notes and Suggested Readings Web Sites The Authors Index
£22.49