Hospitality and service industries Books

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Book SynopsisA timely, counterintuitive defense of Wall Street and the big banks as the invisible—albeit flawed—engines that power our ideas, and should be made to work better for all of us Maybe you think the banks should be broken up and the bankers should be held accountable for the financial crisis in 2008. Maybe you hate the greed of Wall Street but know that it’s important to the proper functioning of the world economy. Maybe you don’t really understand Wall Street, and phrases such as “credit default swap” make your eyes glaze over. Maybe you are utterly confused by the fact that after attacking Wall Street mercilessly during his campaign, Donald Trump has surrounded himself with Wall Street veterans. But if you like your smart phone or your widescreen TV, your car or your morning bacon, your pension or your 401(k), then—whether you know it or not—you are a fan of Wall Street. William D. Cohan is no knee-jerk advocate for

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Book SynopsisThis book emphasises the ways in which UK examples of Islamic financial provision illustrate both the main characteristics of Islamic financial teaching and some key issues in the situation of British Muslims.Table of ContentsForeword; 1. Introduction; 2. History of Islamic Financial Services in the UK; 3. Personal Accounts; 4. Personal Finance; 5. Home Finance; 6. Takaful; 7. Investments and Wealth Management; 8. Sukuk; 9. Business Finance; Conclusion; Glossary and Abbreviations; Index.

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Book SynopsisThis book emphasises the ways in which UK examples of Islamic financial provision illustrate both the main characteristics of Islamic financial teaching and some key issues in the situation of British Muslims.Table of ContentsForeword; 1. Introduction; 2. History of Islamic Financial Services in the UK; 3. Personal Accounts; 4. Personal Finance; 5. Home Finance; 6. Takaful; 7. Investments and Wealth Management; 8. Sukuk; 9. Business Finance; Conclusion; Glossary and Abbreviations; Index.

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Book SynopsisThe outbreak of anthrax infections that followed September 11, 2001, showed all too clearly that while we can defend ourselves against bioterrorism, our defenses need improvement. What''s most important is the ability to recognize the associated disease, and recognize them quickly. Yet, many in the medical world are unfamiliar with the characteristic signs and symptoms of bioterrorism agents and are unable to differentiate between diseases whose symptoms appear almost identical. While a plethora of information on such diseases is available, finding it is time consuming.Bioterrorism: Field Guide to Disease Identification and Initial Patient Management is an accessible resource that helps first-responders to quickly recognize the signs and symptoms caused by exposure to bioterrorism agents. It provides enough information to initiate treatment while a definitive diagnosis is being determined and presents measures for preventing contamination of those involved in the victims'' mediTrade Review"Finding the best information that is currently available frequently requires persistence and effort. Von Lubitz … here provides ready access to information about infectious diseases for health care workers … . … [The book] presents information … in a manner that would prove useful even in very stressful moments. Thus it is a book suitable for true field use. … If needed, it would provide the essential information to start treatment, and maintain it until expert assistance become available. Summing Up: Recommended." - CHOICE "As the title implies this field guide can be used as a starting place for obtaining rapid access to relevant medical information. … Recommended for non-specialists medical personnel at any level e.g. physicians, nurses, paramedics and first responders, and for establishments responsible for public safety." - E-Streams, Vol. 7, No. 11Won Highly Commended in the Public Health category of the 2004 British Medical Association Library Book Competition. "Field Guides like this are exactly what our country needs to address the hysteria that seems to surround the subject of chemical and biological attack. We must address this hysteria through education and training programs to educate the public, health care professionals, and our senior leaders. This field guide gives concise usable information to diagnose and treat such problems. I heartily recommend it for every practitioner in the field and for our public so that they are educated about the threat and can replace the hysteria with a reasoned approach based on fact." - Lt. General Paul K. Carlton, Jr. (Ret.), Director, Integrative Center for Homeland Security, Texas A&M University "Dr. von Lubitz is a world leader in the field of high fidelity medical simulation. This manual, which provides a basic and accessible summary of information on possible bioterrorism agents, is a timely addition to the literature on this topic. Through concise prose and formatting, Dr. von Lubitz presents information necessary for those wishing to simulate bioterrorism events, teach about the topic, or recognize and treat these conditions at a basic level." - Kenneth A. Williams, MD, FACEP, Brown University, University of Massachusetts, Rhode Island Dept of Health EMS Division, and Principal Investigator, The Rhode Island Disaster InitiativeTable of ContentsBrief Overview of Biological Warfare and Bioterrorism. Pathogens Posing a Major Threat. Medical Diagnosis and Initial Treatment. Pediatric Dosing of Drugs. Useful Techniques. Precautionary Measures. Responses to Acts of Bioterrorism. Resources. Federal and State Agencies Relevant to Counter-Bioterrorism.

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Book SynopsisTable of ContentsNew York... 10 The New York Look... 12 Costume Institute... 15 Opening Ceremony... 16 Required Reading: Magazines... 19 Parsons... 20 Required Reading: Blogs... 22 Neighborhoods, Hotspots... 25, 27 Vena Cava... 28 Eddie Newton... 32 Bird Brooklyn... 36 Designer Directory... 38 Paris... 46 French Accent... 48 Required Reading: Blogs... 53 Required Reading: Magazines... 54 Haute Couture... 57 Neighborhoods, Hotspots... 59, 61 Colette... 62 Rad Hourani... 64 Andrea Crews... 66 Belgium... 70 Designer Directory... 74 Stockists... 80 Milan... 82 Milan: Made in Italy... 84 Required Reading... 88 10 Corso Como... 91 Young Milan... 93 Design Week... 98 Neighborhoods, Hotspots... 101, 103 Tamu McPherson... 104 Designer Directory... 108 London... 112 London: The Low Life of High Fashion... 114 Central Saint Martins... 117 Liberty of London... 118 Required Reading: Blogs... 121 Required Reading: Magazines... 122 Dover Street Market... 125 Neighborhoods, Hotspots... 127, 129 Danielle Scutt... 130 Christopher Shannon... 132 Designer Directory... 136 Tokyo... 144 Tokyo: The Style Set... 146 Required Reading: Magazines... 149 Required Reading: Blogs... 151 Laforet... 152 Extreme Style... 155 A Bathing Ape... 156 Neighborhoods, Hotspots... 159, 161 Baby Mary... 162 Drop Snap... 164 Toga... 166 Designer Directory... 170 Stockists... 172 Stockholm... 176 Stockholm: Scandanavia's Cool Capital... 178 H&M... 181 NK... 184 Industrial Design... 187 Required Reading... 188 Neighborhoods, Hotspots... 191, 193 Filippa Berg... 194 Copenhagen... 196 Designer Directory... 200 Sydney... 202 Sydney Style... 204 Required Reading: Magazines... 208 Required Reading: Blogs... 213 Neighborhoods, Hotspots... 217, 219 Kit Willow... 220 Melbourne... 222 Designer Directory... 228 Los Angeles... 232 The Style Tribes of L.A... 234 Required Reading... 241 Celeb Style... 243 Neighborhoods, Hotspots... 245, 247 Mark Hunter... 248 Cameron Silver... 252 Pasadena... 256 Rodarte... 257 Designer Directory... 258 Index... 262

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Book SynopsisThe convergence of Artificial Intelligence (AI) and Financial Technology (Fintech) has ushered in a new era of innovation in the finance ecosystem, particularly within the context of the digital gig economy. This emerging trend has created a unique set of challenges and opportunities, which AI and Fintech are poised to address. This book explores how the convergence of these cutting-edge technologies is reshaping the financial landscape, especially related to the way people work and earn in the gig economy, and examines the rise of the digital gig economy and its impact on the traditional workforce.Synergy of AI and Fintech in the Digital Gig Economy presents the key advancements in AI and Fintech, how they are disrupting traditional financial systems, and how AI-powered tools and platforms are streamlining financial processes, enhancing decision-making, and providing personalized services to individuals and businesses. The book explores how the synergy of AI and Fintech is advancing financial inclusion and looks at how these technologies are providing previously underserved populations with access to financial services and empowering them to participate in the global economy. Highlights include how AI and Fintech are revolutionizing risk assessment and management in the financial sector and discuss the use of advanced algorithms to detect fraud, assess creditworthiness, and mitigate financial risk more effectively. The book also addresses the regulatory challenges and ethical considerations arising from the integration of AI and Fintech and discusses the need for responsible AI and data privacy to ensure sustainable development. Insights, case studies, and practical examples provided in the book show how AI and Fintech are driving transformative changes and represent an area of significant interest and importance in the realm of finance and technology.Written for students, scholars, lecturers, researchers, scientists, experts, specialists, and engineers, this book represents an area of significant interest and importance in the realm of finance and technology. Real-world examples and contributions from industry experts give readers a comprehensive understanding of this hot trending topic.

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Book SynopsisTable of Contents I Preparation 1 Introduction to research: what, why and who? 2 Approaches to leisure and tourism research 3 Starting out – research plans and proposals 4 Research ethics 5 The range of research methods 6 Reviewing the literature II Data collection 7 Secondary data sources 8 Observation 9 Qualitative methods: introduction and data collection 10 Questionnaire surveys: typology, design and coding 11 Experimental research 12 Case study method 13 Sampling: quantitative and qualitative III Data analysis 14 Analysing secondary data 15 Analysing qualitative data 16 Analysing quantitative data 17 Statistical analysis IV Communicating results 18 Preparing a research report

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Book SynopsisStar of TV's Supersizers and The Times' restaurant columnist Giles Coren brings us his hilarious and practical wisdom on eating out - from McDonalds to Michelin star.Trade ReviewAm LOVING How To Eat Out * @Nigella_Lawson *Sorry it had to end. Loved every minute. Emotional now. More please. And soon. * @realnigelslater *It's as funny as hell, and had me laughing and crying at the same time. * Good Housekeeping *Can't recommend this enough to those who love eating out, travel, food; and most of all, who just like to have a really good chuckle. * Rachel Khoo *An unexpected joy. I found myself wiping away a tear as he describes a meal out with mum and dad, and hooting with laughter over the bile-flecked airline food chapter. * The Independent *Funny, lyrical, affectionate * Independent on Sunday *

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Book SynopsisOwning a B&B is the dream of many ... More and more people are considering downshifting. Buying a property that can pay for its own upkeep and give you a comfortable lifestyle is a popular option. Not only has the interest grown in becoming a B&B proprietor, so has the interest by the public in the B&B as a viable short-break option. With this rise in popularity, however, come expectations, and this is where this book comes in. - It will help you: - Determine who your customers are- Manage the necessary financial tools- Ready your house for B&B service, or help you buy/build a new one- Successfully market your property- Ensure you make a profit from your enterprise. In short, everything you need to know to make your B&B a truly special place to stay! This book has been written for would-be and current B&B owners. It can be used as a short course giving invaluable insights for the experienced and inexperienced alike.

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Book SynopsisTo work with the materials of tomorrow, design students across visual arts disciplines need to understand the cutting edge of today. Whether you're modelling in interiors, designing in fashion or constructing for interiors, in your work or as part of a final project, 3D Printing design is an encouraging guide to additive manufacturing within design disciplines. Francis Bitonti gives an insider's view from his design studio on how 3D printing is already shaking up the industry, and where it's likely to go next. Complete with interviews from designers, business owners and 3D-print experts throughout, Bitonti considers whether 3D body scans mean couture for all, how rapid prototyping can change your design method and if 3D printing materials can enhance medical design, amongst other areas of this emerging method of manufacture. This is inspirational reading for the designers of tomorrow.Trade ReviewI highly recommend this book to any designers wanting to delve deeper into the world of 3D printing. It is full of great ideas and case studies, and successfully introduces additive manufacturing from the ground up, sharing the author’s insight, passion and involvement in emerging trends. * Anatol Just, Digital Manufacturing Technical Demonstrator, London Metropolitan University, UK *Francis Bitonti’s luminous book calls attention to the extraordinary opportunities afforded in this dazzling era of disruptive technology, painting a breathtaking portrait of a bold new world. * Evan Douglis, Dean, Rensselaer Polytechnic Institute, USA *A consistent investigation of the emerging fields at the crossroads of fashion, technology and architecture... literature is currently lacking a serious and structured book that engages with production technologies and computational design with a precise emphasis on 3D printed fashion. It is a unique instrument for the understanding of the third industrial revolution. I would strongly recommend this book to my students. *proposal review * Niccolo Casas, R.I.S.D. Rhode Island School of Design, USA / Bartlett School of Architecture, UCL, UK *Its greatest strength is that it’s written from the perspective of a fashion insider with the technical chops to create beyond the fashion world. His insight is incomparable and there is no better source than Francis Bitonti to cite this kind of work. I can’t think of any other book that specifically focuses on 3D printing for fashion. This book is necessary for the future of the field, and is also very forward-thinking. Its approach to 3D printing as a challenge to modern-day industrial conventions is also interesting and provides a theoretical background to the functional topics. *proposal review * Antonius Wiriadjaja, Research Fellow and Adjunct Professor at New York University, USA *Fills a void in terms of educational texts: there is no direct competitor that I know of on this admittedly focused topic. This is one of the first texts to address emerging design and fabrication techniques in the fashion industry. By coupling both topics, the book merges these formerly discrete activities into a cohesive single process. *proposal review * Fleet Hower, Lecturer, Rensselaer Polytechnic Institute, New York, USA *Table of ContentsIntroduction 1. The materials revolution of 3D printing 2. The future of materials 3. Disruptive distribution 4. Case studies Conclusion

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Book SynopsisThis classic text offers students and industry professionals detailed step-by-step instructions and illustrations for grading pattern pieces for women's, men's and children's wear.Table of ContentsIntroduction Section I. Women's Wear Explanation of Women's Wear Grading Difference between sizes Front Bodice Back Bodice Front Skirt Back Skirt Waistbands for Separate Skirt or Pants Sleeve Front Pants Back Pants Collar Notes for Section I Section II. Design Variations Princess Midriff Back Yoke Shawl Collar Blouse - Torso Kimono Sleeve - Wrap Bodice Raglan Sleeve Sleeve and Yoke Cut in One Six Gore Skirt Skirt with Cut-in Pocket Circle Skirt Swim Wear Section III. Menswear Differences between sizes Dress Shirts Sport Shirts Jacket With Lapel Sleeve and Body Cut In One Shirt With One piece Raglan Sleeve Trousers Knitted Briefs or Bikini Section IV. Children's Wear Explanation of Size Ranges Children - 2 through 6X Girls - 7 through 14 Boys - 6 through 18

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Book SynopsisThis unique volume aims to promote new models of sustainable management in the field of contemporary mural art. Cultural heritage has become an essential tool for society, stressing the necessity to properly conserve cultural resources in order to maintain a socially, economically, and environmentally sustainable development. In this book, the mural "Allegory to Work" by the artist Felipe Seade, located in Uruguay, is used as a case study. The work of Felipe Seade, a prominent political mural artist of the twentieth century, reflects the influence of Mexican heritage and the socio-political themes of that time, which were commonly used by the Social Realism art movement. The authors look at the mural—and its restoration—through the lens of tourism, globalization, and new interest in cultural heritage. The book demonstrates that the restoration should be aware that the perspective of the protagonists must be incorporated in the intervention process. This first-of-its-kind volume brings together historical, ethnographic, tourism, and scientific research that leads to a sustainable project, from the point of view of identity, economy, politics, and society. This volume, with over 50 color illustrations and many black and white photos, will be valuable for college and research libraries, undergraduate and graduate students, researchers and professors in the field of cultural heritage and art as well as those involved in community-based research. Trade Review"Presents the point of view of the conservation and restoration of cultural assets, through the eyes of multiple disciplines: ethnography, art, science, and culture. It is a great work that clearly shows how to address the conservation of artworks in the society in which we live. The book provides the scientific method that professionals of the conservation of cultural heritage may apply to other cases. . . . Easy to read and well written, it has a coherent structure, where an accurate method is proposed, where all the links of the chain of protection of contemporary mural painting are linked, from research and study that includes its evaluation as works of art, up to its study as assets of social interest, combining the strategies and techniques of preventive conservation and museography, deepening in the contributions of science to reach its diffusion. It is a book that unites art and science, theory and practice, linking past and present but looking to the future." —María Dolores Ruiz de Lacanal Ruiz-Mateos, Professor, Department of Culture and History of Visual Arts, Seville University, SpainTable of ContentsIntroduction. Contemporary Uruguayan Mural Painting. Tradition and Relevance. Social Realism in Contemporary Mural Painting. Felipe Seade as the Main Figure of the Uruguayan Social Realism. The Contemporary Mural Painting "Allegory to Work". "On the Face of It": Wall-to-Wall Home Ethnography. Participatory Action Research (PAR) in Contemporary Community Art. Physical Identification and Digital Record of Painting. Colorimetric Characterization. Study of the Chemical Composition through Cross Sections: Optical Microscopy; Scanning Electron Microscopy: X-Ray Microanalysis. Technical Documentation Sheet of Painting. Scientific Cataloguing. State of Conservation. Restoration Process. The Use and Social Enjoyment of Murals: ‘The People’s Art’, Its Publics and Cultural Heritage. Preventive Conservation Policies. Guidelines to Stimulate Use and Social Enjoyment. Conclusions: Management, Touristic Promotion and Social Enjoyment of Contemporary Mural Painting.

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Book SynopsisThis volume highlights a broad selection of valuable research work by renowned professionals and scientists from academia and the travel industry, bridging academic perspectives and research with practical applications. It provides a wide-ranging vision of a multitude of trends in the global travel and tourism industry today and in the future.Adopting an integrated and interdisciplinary approach, the contributors examine a diverse selection of topics and share their research and exploratory investigations to frame their implications and outcomes. The volume reflects upon the wide-ranging conceptual approaches to the subject of tourism and includes varying paradigms and perspectives on the core elements of the tourism sector. The overall thrust of the book is to provide a required critical depth to tourism studies and to guide the reader through the fundamental themes of tourism, destination marketing, branding, and management.Table of ContentsDestination Management and Competitiveness: Intervention of Destination Management Organizations for Global Competency. Policing Tourism: Challenges and Opportunities of the Tourist Police System in India. Visitor Management and Community Participation in an Ecotourism Destination: The Case of Kanha Tiger Reserve, Madhya Pradesh. Empowerment of Marginalized Communities and Tourism: Case Study of Theyyam Dance. Influence of Perceived Risks on Destination Choice Process: An Indian Perspective. Community-Based Waste Management for Sustainable Tourism in Backwater Regions. Civil Disturbances and the Tourism Sector: An Impact Study on Kerala Tourism. Ecological Tourism Pointers: Analysis on Concepts, Frameworks, and Applications on the Vembanad Lake of Kerala. Managing Heritage City for Tourism and the Contribution to the Regional Development: A Case of Darasuram in Kumbakonam, Tamilnadu. Organizational Culture and Employee Motivation Among the Tourism Professionals in Karnataka. Employee Engagement in Travel Organizations: The Influence of Psychological Climate on Employee Engagement and Its Influence on Intent to Stay. Can Foreign Exchange Volatility Really Influence Tourist Inflow in India?. Celebrity Endorsement: Solving the Destination Marketing Puzzle. Talent Development in the Tourism Industry: A Deliberation on the Open Source Talent in Goa. Role of Tourism Education in Meeting the Competency Expectations of the Tourism Industry. Socially Responsible Investment: A New Paradigm in the Tourism and Hospitality Sector. Socio-Cultural Impacts of the Namdapha Eco-Cultural Festival on the Local Residents of Miao. The Indian Hybridity in Its Cultural Expression: Better Understanding One’s Cultural Heritage. Challenges of Medical Tourism: Managerial Paradigm in the Indian Framework. Developing a Competitive Wine Tourism Destination: Case Study of Vineyards in Maharashtra. Agri-Tourism in India and Strategies for Growth. Commercialization of Art Forms: A Kerala Tourism Perspective. Hindu Pilgrimage: Issues and Challenges in Kerala. Sustainable Tourism Indicators: A Literature Review on Concepts, Frameworks, and Applications. Social Media in Tourism: Challenges and Corrective Measures.

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Book SynopsisGrouped by general topic, this collection of the best "Sales Clinic" columns in Hotel Management written by Howard Feiertag over the course of 35 years provides an abundance of juicy nuggets of tips, tactics, and techniques for professionals and newbies alike in the hospitality sales field. Readers will take a journey down the road of the development of hospitality sales from the pre-technology era (when knowing how to use a typewriter was a must) to today’s reliance on digital technology, rediscovering that many of the old techniques that are still applicable today.Trade Review“This collection of ‘Sales Clinic’ columns provides an eye-opening account from one of the industry’s true leaders, defining how we operated and how it has evolved over the years. In compiling his many instructive ‘Sales Clinic’ columns, which Howard Feiertag contributed to Hotel Management magazine over a period of 35 years, he has created a real-life narrative of the evolution of hotel sales. Reflecting on earlier years when Howard and I conducted sales calls for our own hotel properties, I find it truly amazing how this business and its professional practices have evolved. For instance, Howard’s first article in January 1980 noted that sales people needed a car and should know how to type. In those days, of course, we communicated with clients and prospects much differently than today—by letter, in person or with a phone call. While many of the time-tested practices for sales engagement remain the same, there’s no question the process has vastly advanced. Having a record of this development is both constructive and valuable.”—Roger J. Dow, President and CEO, U.S. Travel Association“When Howard Feiertag called me in 1979 to lament what he perceived as a lack of focus on sales topics in, Hotel & Motel Management he modeled the best behavior of a hotel sales professional. He was well informed, cordial, respectful, and direct. He identified a need to be filled, and in his own gracious way, asked for the order. How could I have done anything other than give him an opportunity to pen an article for the magazine? Howard’s first column, published in 1980, wa sso well received that I hired him to be a regular contributor. Little did I know that he would retain his column, despite multiple management and ownership changes, 35 years later. His longevity with the magazine is a testament to the wisdom of his words. Imagine how many sales professionals have gained knowledge and received career guidance through Howard’s sage insight and advice. This compilation of Howard’s work assures its legacy and illuminates the timeless tenets of hospitality.”—From the Foreword by Mary Gendron, Former Editor of Hotel Motel Management (now called Hotel Management“I have the great fortune to get to spend every work day with this living legend in the hospitality industry. Now readers can get a taste of what that’s like through this compilation of Howard Feiertag’s sales clinic columns posted in Hotel Magazine over an incredible 35 years. The collection is a tangible representation of the history of hotel and meetings sales and the embodiment of ‘the more things change the more things stay the same.’ As Howard is fond of saying, despite vast changes in technology, the overall hospitality market, and the global marketplace, providing excellent service to people is still at the core of what we do in the hospitality and tourism business. Crack open this book and take advantage of a lifetime of wisdom and advice!” —Nancy Gard McGehee, Professor and Department Head, Howard Feiertag Department of Hospitality and Tourism Management, Virginia Tech“This collection of ‘Sales Clinic’ columns provides an eye-opening account from one of the industry’s true leaders, defining how we operated and how it has evolved over the years. In compiling his many instructive ‘Sales Clinic’ columns, which Howard Feiertag contributed to Hotel Management magazine over a period of 35 years, he has created a real-life narrative of the evolution of hotel sales. Reflecting on earlier years when Howard and I conducted sales calls for our own hotel properties, I find it truly amazing how this business and its professional practices have evolved. For instance, Howard’s first article in January 1980 noted that sales people needed a car and should know how to type. In those days, of course, we communicated with clients and prospects much differently than today—by letter, in person or with a phone call. While many of the time-tested practices for sales engagement remain the same, there’s no question the process has vastly advanced. Having a record of this development is both constructive and valuable.”—Roger J. Dow, President and CEO, U.S. Travel Association“When Howard Feiertag called me in 1979 to lament what he perceived as a lack of focus on sales topics in, Hotel & Motel Management he modeled the best behavior of a hotel sales professional. He was well informed, cordial, respectful, and direct. He identified a need to be filled, and in his own gracious way, asked for the order. How could I have done anything other than give him an opportunity to pen an article for the magazine? Howard’s first column, published in 1980, wa sso well received that I hired him to be a regular contributor. Little did I know that he would retain his column, despite multiple management and ownership changes, 35 years later. His longevity with the magazine is a testament to the wisdom of his words. Imagine how many sales professionals have gained knowledge and received career guidance through Howard’s sage insight and advice. This compilation of Howard’s work assures its legacy and illuminates the timeless tenets of hospitality.”—From the Foreword by Mary Gendron, Former Editor of Hotel Motel Management (now called Hotel Management“I have the great fortune to get to spend every work day with this living legend in the hospitality industry. Now readers can get a taste of what that’s like through this compilation of Howard Feiertag’s sales clinic columns posted in Hotel Magazine over an incredible 35 years. The collection is a tangible representation of the history of hotel and meetings sales and the embodiment of ‘the more things change the more things stay the same.’ As Howard is fond of saying, despite vast changes in technology, the overall hospitality market, and the global marketplace, providing excellent service to people is still at the core of what we do in the hospitality and tourism business. Crack open this book and take advantage of a lifetime of wisdom and advice!”—Nancy Gard McGehee, Professor and Department Head, Howard Feiertag Department of Hospitality and Tourism Management, Virginia TechTable of Contents1. General Managers’ Involvement with Sales 2. Managing Salespeople Requires Daily, Weekly Reviews 3. The Working of a Hotel Property Sales Operation 4. Techniques for Increasing Sales 5. Working with the Group Markets 6. The Travel Agent and Leisure Travel Market 7. Sales Planning and Sales Calls 8. Hospitality Sales Training 9. The Negotiation Process in Sales 10. Attributes of Successful Sales Persons 11. Helpful Tips for Hotel Sales Staff 12. Action Plans for Marketing and Sales 13. Working on Contracts for Groups 14. Everyone at a Property Is Involved In Sales 15. A Professional Approach to Hospitality Sales along with Networking 16. Understanding the Features of Your Product, Especially F&B 17. HR in Connection with Sales Staff Employment

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Book SynopsisUnique in its depth of coverage and currency, Houseman's Law of Life Assurance has established a well-deserved reputation as an authoritative practitioner work on life assurance and is renowned for its practical insight into the workings of the industry. In addition to being fully updated to take account of new legislation and case law the new 15th edition also covers developments including: Significant structural changes to the UK regulatory framework since the 14th edition and in particular the creation of the Prudential Regulation Authority (PRA) and the Financial Conduct Authority each with their own different statutory objectives; Creation of the PRA and the introduction of a new rulebook with a different structure for conveying regulatory guidance; Implementation of the Solvency II Directive which has made fundamental changes to the way insurers calculate their capital, invest their assets and govern their businesses; Changes to insurance law on misrepresentation and warranties and the new duty on consumers to take reasonable care not to make a misrepresentation and on non-consumers to make a fair presentation of the risk; New e-commerce chapter to reflect the growing importance of this distribution channel for life insurance products; Anticipated changes to the regime applicable to insurance distribution because of the Insurance Distribution Directive and rules relating to packaged insurance investment contracts, including the impact on remuneration of intermediaries; Changes to the UK compensation scheme for insurance policyholders. This title is included in Bloomsbury Professional's Insurance Law online service.Table of ContentsChapter 1 The contract of life assurance Chapter 2 Insurance law issues Chapter 3 FSMA and the life office Chapter 4 Intermediation and distribution of life insurance products Chapter 5 Financial promotion and product disclosure Chapter 6 With-profits funds Chapter 7 Prudential regulation Chapter 8 Life reassurance Chapter 9 Claims and title to life policies Chapter 10 Assignments and Mortgages Chapter 11 Trusts and life assurance Chapter 12 Insolvency and MWPA trusts Chapter 13 The framework for pension scheme products sold by life offices Chapter 14 Income tax, capital gains tax, inheritance tax and the use of life policies in inheritance tax planning Appendix 1 Life Assurance Act 1774 Appendix 2 The Policies of Assurance Act 1867 Appendix 3 Statement of long-term insurance practice Appendix 4 Specimen Power of appointment Appendix 5 Statutory declaration Appendix 6 Deed of Indemnity Appendix 7 Payment into Court by Life Assurance Company (Ord 92, r 1) Appendix 8 Deed of Assignment Appendix 9 Notice of Assignment Appendix 10 ‘Double Option’ Agreement

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Book SynopsisThis book will lead you through the entire process and help you with all the decisions you'll need to make along the way, such as researching your market; setting your objectives and making a plan; finding the right property; cooking and menu planning; dealing with reservations, reception and billing; purchasing and serving delicious food and wine; managing your cash flow and accounts; and creating the WOW factor.Contents: 1. Substantiating the Dream; 2. Which Property and Which Business Format?; 3. Getting Started; 4. Setting Your Standard;5. Reservations and Reception; 6. Food and Beverage; 7. Housekeeping Issues; 8. Marketing and Advertising; 9. Bookkeeping and Financial Aspects; 10. Ancillary Departments; 11.Staffing; Appendix; IndexTrade ReviewDan Marshall provides all the information needed to buy, set up and run a small guesthouse or hotel effectvely. It is suited to all those seeking a lifestyle change, whether experienced or not in the hotel and catering industry. * Hospitality *Table of Contents1. Substantiating the Dream; 2. Which Property and Which Business Format?; 3. Getting Started; 4. Setting Your Standard;5. Reservations and Reception; 6. Food and Beverage; 7. Housekeeping Issues; 8. Marketing and Advertising; 9. Bookkeeping and Financial Aspects; 10. Ancillary Departments; 11.Staffing; Appendix; Index

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Book SynopsisLess than three decades ago, when the Chinese bought cloth or clothes, they would have had to use a government-issued coupon. Today the Chinese fashion industry is one of the most dynamic in the world - it not only supplies fashions to the increasingly discerning domestic market, but also provides one-third of the clothing sold in the global market. How did this phenomenal transition come about? What can the growth of the Chinese fashion industry tell us about the post-Mao China? What roles do the local and the global play in the dramatic changes? This book offers a historically informed, ethnographically grounded and interpretive analysis of contemporary Chinese fashion and the fashion industry. It examines the interplay of state politics, market forces, local social and cultural factors, and the global political economy, both in the rise of the Chinese fashion industry and in the life and work of Chinese fashion professionals. As the first ethnographic account of the Chinese fashion industry in the post-Mao era, The Chinese Fashion Industry combines first-hand accounts with sophisticated cultural analysis to offer new insights, and will be of interest to students and scholars of fashion, anthropology and China.Trade ReviewThe analyses are timely and important, and Zhao shows conclusively that many of our assumptions about fashion, the market, and modernization do not apply simplistically in the case of China. The book is short and readable and would be of interest to anthropologists working on material culture, globalization, and fashion and would be accessible to students and the general public. -- Jack David Eller * Anthropology Review Database *The book is a “must-read” for anyone who wants to know about China’s fashion scene. Zhao has contributed many unique and interesting insights that are informed by his scholarly background in anthropology. His ability to challenge established theories and traditional views deserves admiration from both scholars and general readers. Another noteworthy point is Zhao’s accessible yet informed writing style. This is not just a book for scholars in the field, but also an interesting text for anyone who wants to understand more about Chinese political, social and economic culture, as it has applied to the fashion industry. -- Christine Tsui, Parsons The New School for Design * The China Journal, No. 72 *Table of ContentsI. Introduction II. Rise of the Chinese Fashion Industry Chapter 1: The Growth of Chinese Textile and Apparel Industries Chapter 2: What Do Changing Chinese Fashions Really Tell Us? III. Creating Fashion in China Chapter 3: Designing a National Style: The Tangzhuang Phenomenon Chapter 4: For the Sake of Art or for the Market? The Cultural Economy of Fashion Design Chapter 5: Creating Fashion on the Runway, Chinese Style Chapter 6: Making Clothes for International Markets IV. Conclusion: Clothing, Modernization, and Globalization Bibliography Index

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Book SynopsisThe garment industry is one of the world's largest industries, yet there are few sustained examinations of its importance to the global economy and the very vital role that immigrant entrepreneurship has played. Focusing on the garment industry in seven world cities -Paris, London, Birmingham, Amsterdam, New York, Miami and Los Angeles- this book tackles the complex relationship between the development of immigrant entrepreneurship and the shift to global, post-industrial urban economies. The interconnections among immigrant entrepreneurs, social networks, market conditions and regulatory matters are thoroughly explored in a comparative way. Starting from the idea that general social, economic and political processes manifest themselves in ever changing, historically specific shapes, the contributors offer intriguing insights into the dynamics of entrepreneurial management against the backdrop of such processes as: the differential spatial impact of economic restructuring; the significance of governance at various levels; and the conditional use of social capital. With contributions from leading experts in the field, this is a must for those wishing to supplement their knowledge in globalization, labour, economics, immigration and the garment industry broadly speaking.Trade Review'Confounding the predictions of prophets and social thinkers alike, the garment industry, that avatar of cut-throat capitalism, 19th century style, hangs on in the new millennium, and by more than a thread. Travel the global cities with the contributors to this book, and one sees why: drawing on the insights of historians, sociologists, and anthropologists, Unravelling the Rag Trade shows how markets, politics, and migration ensure that clothing is still made in the advanced, post-industrial West. A true effort at comparative, not parallel, analysis, this book deserves the attention of anyone interested in migration, urban change, and globalization.'Roger Waldinger, UCLA'An innovative and fascinating comparison of parallel studies on the garment industry in seven major immigration receiving cities ... sets a new standard for research on the ethnic economy, and brings a range of new issues to the fore.'Jeffrey Reitz, University of Toronto'The wealth of detailed information on t

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Book SynopsisThe distillation (sometimes illegal) of uisce beatha, poitín and gin has existed in Ireland over many centuries. In 1806, over 25% of the entire production of Irish whiskey was estimated to come from illicit stills. While the process of brewing and distilling has come a long way since the days Molly Gallivan produced her homemade poitín known as Molly’s Mountain Dew in the Kerry Mountains, laws from 1831 still apply to breweries and distilleries today. In 1887, the annual output of whiskey manufactured in Ireland was 10,620,584 gallons. There were many thriving distilleries in Dublin and Cork, and in Tullamore and Kilbeggan, and elsewhere, many of which still survive and are indeed thriving today. As of June 2019, Ireland has twenty-five distilleries in operation, with a further twenty-four either planned or under development. As of 2018, sales of Irish whiskey stood at 10.7 million 9-litres cases, up from 4.4 million cases in 2008, with sales projected to exceed 12 million cases (its historical peak) by 2020. Brewers and Distillers in Ireland: The Complete Licensing Guide discusses all the different types of manufacturers’ licences, the rights and obligations of the manufacturer and how to obtain a manufacturer’s licence from Revenue. The sale of the manufactured product by wholesale is also discussed, as is its retail sale, which was introduced for the first time by the Act of 2018. Differing permitted hours for on-sales and off-sales are discussed, as are offences and penalties. The Intoxicating Liquor (Breweries and Distilleries) Act 2018 has allowed for the first time the retail sale of alcohol (spirits and/or beer) on the premises where such alcohol is manufactured.Table of ContentsPart I: Licences: Manufacturer Chapter 1: Manufacturers’ Licences Chapter 2: Distiller of Spirits Chapter 3: Rectifier of Spirits, Compounder of Spirits Chapter 4: Brewer of Beer for Sale Chapter 5: Maker of Cider or Perry for Sale Chapter 6: Maker for Sale of Sweets Part II: Wholesale Dealing and Retail Sale Chapter 7: Wholesale Dealing Chapter 8: Producer’s Retail Licence Part III: Practical Issues Chapter 9: Offences and Penalties Chapter 10: Practice and Procedure Appendix 1: Forms Appendix 2: The Intoxicating Liquor (Breweries and Distilleries) Act 2018 Appendix 3: Rules of Court

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Book Synopsis‘In many ways, being a fashion model can be compared to the life of a professional footballer. You might get signed, but the work doesn’t stop there. In fact, it’s only just begun.’ Interested in working in the fashion industry? Do you want to be a model, designer, photographer or stylist? Want a rare look at the industry from the inside? Supermodel Eunice Olumide MBE was signed when she was just 16. She has since graced catwalks all over the world, working with top design powerhouses including Christopher Kane, Harris Tweed, Alexander McQueen, and Mulberry. How to Get into Fashion is for you, whether you are looking to become a model or wish to pursue one of the many other careers in fashion – or just want to know what goes on behind the scenes. With stunning photographs and the knowledge of someone who’s been there and done it, this is your essential guide to the industry.Trade ReviewA helpful overview for all those interested in modelling, from someone who has navigated the complex territory of surviving in a demanding industry. Caryn Franklin MBE MSc (Psych) MBPsS, Fashion CommentatorThis book is a breath of fresh air; essential, engaging and full of good advice. Elinor Perry-Smith, Associate Editor, SEEN London

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Book Synopsis

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Book Synopsis

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Book Synopsis

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Book Synopsis

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