Communication studies Books

Book SynopsisInvestigates how students in a clinical legal education program learned to advocate effectively and ethically with clients abused by intimate partners. Demonstrates the importance of valuing clients as experts in their own lives and as equal partners in decision making.Trade Review“There is so much to recommend about Britt’s excellent new book, but the aspect of this book that must not be lost is its emergence out of the author’s dedication to exploring the lived and material possibilities of rhetorical education in the twenty-first century. May we answer her call in law schools and rhetoric programs both.”—Robin E. Jensen The Quarterly Journal of Speech“Overall, Elizabeth C. Britt’s Reimagining Advocacy is an exceptionally important text to contemporary rhetorical studies.”—Madeline Denison Argumentation and Advocacy“Elizabeth Britt’s book shows us that lawyers are rhetorical agents, a connection that has been diminished over time. Her study of ‘embodied advocacies’ can help lawyers think more broadly about what advocacy means.”—Kirsten K. Davis,Director of the Institute for Advancement of Legal Communication, Stetson University“A really powerful book. Reimaging Advocacy makes a strong and sustained case for intervening in calcified systems of gendered abuse. This text is well supported and provides a great deal of richness by weaving together interviews and vivid reflections about a system that is all too often broken for the victims most in need. Importantly, Britt doesn’t succumb to the cynicism that is so in vogue in academic scholarship; instead, she does the hard work of producing creative, productive criticism that offers alternative frameworks and practices for aiding victims of abuse.”—Suzanne Enck,University of North TexasTable of ContentsContentsPreface AcknowledgmentsIntroduction: Bodies, Perspectives, Advocacies1. Attitudes toward Advocacy2. At the Law School: Learning to Recognize the Expertise of Others3. At the Hospital: Learning to Defer to Others4. At the Courthouse: Learning to Support the Rhetorical Work of OthersConclusion: LessonsAppendix A: Research MethodsAppendix B: Interview ParticipantsNotesBibliographyIndex

Read more less

Book SynopsisAdvocates a conversation around the genetic risk for breast and ovarian cancers that focuses less on choice and more on care. Offers a new set of conceptual starting points for understanding what is at stake with a BRCA diagnosis and what the focus on choice obstructs from view. Trade Review“This book is groundbreaking, not only for scholars interested in women’s health, or health or science studies more generally, but also for rhetorical scholars and (post)humanists.”—Celeste M. Condit,author of Angry Public Rhetorics: Global Relations and Emotion in the Wake of 9/11“Being at Genetic Risk delves deeply into Mol’s concept of ‘logic of care’; set in the context of the risk of a genetic disease (rather than focusing on patients living with a disease or a difficult-to-define symptom), this adds in significant and interesting ways to the conversation.”—Jodie Nicotra,University of Idaho“Kelly Pender’s Being at Genetic Risk: Toward a Rhetoric of Care makes an important contribution to scholarship in the rhetoric of health and medicine (RHM); rhetoric of science, technology, and medicine (RSTM); and rhetoric more broadly. The book does so by taking on the important task of questioning critiques ‘debunking’ social creations that dupe naïve people into believing their reality.”—Cathryn Molloy Rhetoric Review

Read more less

Book SynopsisDrawing from the writings of John Dewey, identifies the core attitudes of fascism, sets forth an idea of democracy as communicative practice, and defines the values and methods of humanistic logic, aesthetics, and rhetoric.Trade Review“A wide audience should read this excellent volume, especially teacher educators, administrators, and teachers. Highly recommended.”—J. C. Agnew-Tally Choice“As the prospects of contemporary democracy are uncertain, readers may appreciate Nathan Crick’s nuanced discussion of Dewey’s critique of individualism, which weakened community bonds and constricted political engagement. Further, as our environment faces an existential threat, readers may glean insights from Dewey’s views of naturalism, which affirmed connections between humans and the planet. In many ways, this is a timely book.”—Robert Asen,author of Democracy, Deliberation, and Education“Grounded on a careful reading of Dewey’s social thought and philosophy of education, this book shows the relevance of Dewey’s ideas on the true ‘national emergency’ today in the USA: we are sliding into fascism and away from democratic communication. Crick lays out the habits needed for a more democratic culture and the means to obtain it via teaching logic, rhetoric, and aesthetics in a certain way. Dewey for a New Age of Fascism will be of interest to teachers and scholars in American philosophy, communication studies, pedagogy, and political theory.”—Gregory Fernando Pappas,author of John Dewey’s Ethics: Democracy as Experience“By deconstructing fascism’s fundamental antihumanist pillars while providing humanist counters, Crick offers educators, and through them, students, hope to thwart dangerous evolving societal trends that may at times seem unstoppable.”—Justin Patrick Philosophy in ReviewTable of ContentsAcknowledgmentsIntroductionPart 1 The Challenge of Fascist Antihumanism1 Ragged Individualism2 Animist Nationalism3 Totalitarian PropagandaPart 2 The Politics of Democratic Humanism4 The Art of Individuality5 Renascent Liberalism6 Intelligence and Social MovementsPart 3 The Pedagogy of Democratic Humanism7 Logic8 Aesthetics9 RhetoricConclusion: Teaching Democratic HumanismNotesBibliographyIndex

Read more less

Book SynopsisA collection of essays which deploy rhetorical lenses to explore how mathematics influences the values and beliefs with which we assess the world and make decisions, as well as how our values and beliefs influence the kinds of mathematical instruments we construct and accept. Trade Review“Arguing with Numbers is a major contribution to the rhetoric of science, technology, and medicine and is full of important resources for teaching communication to math and engineering students. We can only hope, too, that it will become a foundational book, fostering the further growth of a rhetorical subfield investigating mathematics, related formal systems, and the disciplines that study them.”—Randy Allen Harris,editor of Rhetoric and Incommensurability

Read more less

Book SynopsisA collection of essays which deploy rhetorical lenses to explore how mathematics influences the values and beliefs with which we assess the world and make decisions, as well as how our values and beliefs influence the kinds of mathematical instruments we construct and accept. Trade Review“Arguing with Numbers is a major contribution to the rhetoric of science, technology, and medicine and is full of important resources for teaching communication to math and engineering students. We can only hope, too, that it will become a foundational book, fostering the further growth of a rhetorical subfield investigating mathematics, related formal systems, and the disciplines that study them.”—Randy Allen Harris,editor of Rhetoric and Incommensurability

Read more less

Book SynopsisA collection of essays examining the rhetorics that underlie democratic politics in Latin America and the United States.Trade Review“Rhetorics of Democracy in the Americas offers a valuable lesson. When contending with the Americas, rhetoric, and/or democracy, an investigation of the Idea of the Americas is fundamental to an understanding of what haunts us in the present, essential to the projects of unsettling the ‘settler’ as a system, and consubstantial for rethinking rhetoric [and] democracy.”—Romeo García The Quarterly Journal of Speech“With an impressive diversity of both topics and authors, Rhetorics of Democracy in the Americas invites readers to consider the structural determinants as well as living habits of twenty-first-century politics. Angel, Butterworth, and Gómez demonstrate leadership in intellectual and disciplinary ways, bringing scholars together and suggesting with notable hope the future of international collaborations. This rich and deeply grounded collection courageously directs attention to the racial and class-based struggles that continue to challenge the Americas.”—E. Johanna Hartelius,editor of The Rhetorics of US Immigration: Identity, Community, Otherness“Rhetorics of Democracy in the Americas is a shining example of why we need to think about god-concepts like democracy across space and time through transnational analysis. Rather than assume the naturalness of the nation-state borders in South, Central, and North America, the authors denaturalize them, telling the stories of their emergence and of how the presence of borders and the relationalities between these borders now shapes what democracy looks like and can be.”—Sara McKinnon,author of Gendered Asylum: Race and Violence in U.S. Law and Politics

Read more less

Book SynopsisExamines wartime political cartoons—with particular emphasis on the works of James Montgomery Flagg, Dr. Seuss, Ollie Harrington, and Ann Telnaes—to examine how, when, and why graphic caricatures serve to illuminate the US national character. Trade Review“By examining the editorial cartoons of James Montgomery Flagg, Theodor Geisel (Dr. Seuss), Ollie Harrington, and Ann Telnaes—whose powerful imagery ‘animated American values in war cultures from the First World War forward’—Gilbert provides a vigorously argued account of the contribution of political cartooning to the construction and deconstruction of contending national myths.”—Kent Worcester,editor of Silent Agitators: Cartoon Art from the Pages of “New Politics”“This study offers a valuable extension of the important work of Martha Banta, Henry Wonham, and others who have studied caricature in American culture. Gilbert has read widely in this literature, linking it to critical approaches to humor in general and to new modes of interpreting visual caricature in particular. Just as important, however, is his superb delineation of the ways in which humor has factored in the intricate interplay between national character, global combat, and the dynamics of democratic culture.”—John Wharton Lowe,author of Calypso Magnolia: The Crosscurrents of Caribbean and Southern Literature“This is a valuable book about a field that is fading away.”—J. A. Lent Choice“Gilbert’s astute analysis of political caricatures as canaries in the coal mine, as warning signals of flaws in the body politic, is revealing. . . . His book represents an important addition to the study of cartoons, American humor, and American political history.”—Teresa Prados-Torreira Studies in American Humor

Read more less

Book SynopsisInvestigates contemporary and historical rhetorics of rape culture within institutional, legal, cultural, and medical discourses. Examines how discourses about rape rely on strategies of containment and deny the felt experiences of victims, ultimately stalling broader claims for justice in the United States. Trade Review“What It Feels Like is an exciting contribution to rhetorical studies and women’s and gender studies, offering a theory of visceral rhetoric that provides both explanatory power for rape culture and a potential framework for feminist intervention. It addresses a timely topic in a refreshingly new way, providing critical insight into how rape culture is rhetorically constituted as well as reason to hope for change.”—Elizabeth C. Britt,author of Reimagining Advocacy: Rhetorical Education in the Legal Clinic“Not only does Larson’s work provide various avenues for researchers to continue conversations about sexual violence, but it also supplies instructions for increasing the efficacy of anti-rape advocacy. Ultimately, Larson makes a convincing case that scholars and activists alike would do well to talk about bodies and acknowledge the rhetorical power of viscerality.”—Lauren L. Buisker The Quarterly Journal of Speech

Read more less

Book SynopsisExamines forms of double meaning, including allusion, ambiguity, innuendo, and courteous phrases used in daily life, politics, and literature. Draws on examples from across the human sciences, from Homer to Shakespeare, Molière, Proust, Foucault, and others.Trade Review“In this lively and original work, Laurent Pernot argues that the production of double meaning is a far more wide-ranging phenomenon than we previously thought. Alongside the ‘figured speech’ of ancient Greek and Roman rhetoric, Pernot explores a wealth of cases from nineteenth- and twentieth-century literature, politics, and popular culture. From Michel Foucault’s parrhēsia to The X-Files, dog whistles, and Pink Floyd: there’s much here to delight and instruct.”—Susan C. Jarratt,author of Chain of Gold: Greek Rhetoric in the Roman Empire“Pernot adroitly builds his case for the remarkable linguistic faculty that permits one to persuade, convince, illustrate, argue, and entertain most effectively with indirectness and courtesy and by playing with language.”—K. Liu Choice

Read more less

Book Synopsis

Read more less

Book SynopsisExplores the reception history of Walter Lippmann's and John Dewey's ideas about publics, communication, and political decision-making and assesses the relevance of these ideas for addressing contemporary crises.Trade Review“Intrinsic to the tradition of democratic politics is debate over the nature of democracy itself, and Bjørkdahl’s volume is a worthy contribution to our perennial deliberations. Its chapters examine the influential democratic theories of two of the most prominent public intellectuals of the twentieth century—philosopher John Dewey and journalist Walter Lippmann—and show how their penetrating analyses can help us navigate the serious challenges facing democracy in the twenty-first century.”—William M. Curtis,author of Defending Rorty: Pragmatism and Liberal VirtueTable of ContentsAcknowledgments Introduction: Lippmann, Dewey, and Democracy in a Hailstorm Kristian Bjørkdahl1 A “Constituency of Intangibles”: Walter Lippmann’s Plea for a Better Democracy Michael Schudson2 The Lippmann/Lippmann Debate: What Role Do Social Movements Play in Democratic Politics?Nathan Crick3 From the Illusions of Democracy to the Realities of Its AppearancesBruno Latour4 Debates Conjured, Debates Forgotten Anna Shechtman and John Durham Peters5 Societal Embedding of the Lippmann/Dewey Debate: From Opinion Expression to Opinion Polling and Mining Slavko Splichal6 The Lippmann/Dewey Debate in the History of Twentieth-Century ProgressivismSteve Fuller7 Propaedeutic Rhetorical Citizenship: Deweyan Impulses in Danish Community-BuildingLisa S. Villadsen8 A Public and Its Solutions: Lippmann and Dewey Through the Prism of Norwegian Social DemocracyKristian Bjørkdahl9 Democracy Now: Recovering the Political Pragmatism of Walter Lippmann and John DeweyScott Welsh10 Democratic Deliberation, Identity, and InformationPatricia Roberts-Miller11 Rhetorical Sociology and the Management of Public DiscourseRobert Danisch and William KeithList of ContributorsIndex

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

Book SynopsisAn essential feature of counselling is the ability to listen and respond well to the information being given in an interview. In this book, the author shows how this ability may take away the need for leading and advising, creating a counselling encounter that is constructive and helpful.

Read more less

Book SynopsisWith the latest insights from the world of communication studies into the nature of corporate reputation, this new addition to Wiley-Blackwell s series of handbooks on communication and media reflects the growing visibility of large businesses ethical profiles, and tracks the benefits that positive public attitudes can bring.Table of ContentsAbout the Editor ix Notes on Contributors x Acknowledgments xxvi 1 Corporate Reputation and the Multi-Disciplinary Field of Communication 1 Craig E. Carroll Section 1 Communication Disciplines of Reputation 11 2 Corporate Reputation and the Discipline of Public Opinion 13 Cees B.M. van Riel 3 Corporate Reputation and the Discipline of Interpersonal Communication 20 Sherry J. Holladay 4 Corporate Reputation and the Discipline of Organizational Communication 30 Robyn Remke 5 Corporate Reputation and the Discipline of Advertising 40 Nora J. Rifon, Karen Smreker, and Sookyong Kim 6 Corporate Reputation and the Discipline of Corporate Communication 53 Peggy Simcic Brønn 7 Corporate Reputation and the Discipline of Public Relations 62 Judy Motion, Sally Davenport, Shirley Leitch, and Liz Merlot 8 Corporate Reputation and the Discipline of Management Communication 72 James S. O’Rourke 9 Corporate Reputation and the Discipline of Communication Management 81 Anne Gregory 10 Corporate Reputation and the Discipline of Integrated Marketing Communications 94 Clarke L. Caywood 11 Corporate Reputation and the Discipline of Marketing Communication 104 Richard J. Varey 12 Corporate Reputation and the Disciplines of Journalism and Mass Communication 121 Craig E. Carroll 13 Corporate Reputation and the Discipline of Visual Communication 130 Susan Westcott Alessandri 14 Corporate Reputation and the Discipline of Corporate Communication Law 141 Karla K. Gower Section 2 Theoretical Perspectives 151 15 Agenda-Building and Agenda-Setting Theory: Which Companies We Think About and How We Think About Them 153 Matthew W. Ragas 16 Complexity Theory and the Dynamics of Reputation 166 Priscilla Murphy and Dawn R. Gilpin 17 Communicatively Constituted Reputation and Reputation Management 183 Stefania Romenti and Laura Illia 18 A Strategic Management Approach to Reputation, Relationships, and Publics: The Research Heritage of the Excellence Theory 197 Jeong-Nam Kim, Chun-ju Flora Hung-Baesecke, Sung-Un Yang, and James E. Grunig 19 Image Repair Theory and Corporate Reputation 213 William L. Benoit 20 The Institutionalization of Corporate Reputation 222 John C. Lammers and Kristen Guth 21 Experiencing the Reputational Synergy of Success and Failure through Organizational Learning 235 Timothy L. Sellnow, Shari R. Veil, and Kathryn Anthony 22 Relating Rhetoric and Reputation 249 Øyvind Ihlen 23 Situational Theory of Crisis: Situational Crisis Communication Theory and Corporate Reputation 262 W. Timothy Coombs 24 Corporate Reputation and the Theory of Social Capital 279 Vilma Luoma-aho Section 3 Attributes of Reputation 291 25 Corporate Attributes and Associations 293 Sabine Einwiller 26 What They Say and What They Do: Executives Affect Organizational Reputation through Effective Communication 306 Juan Meng and Bruce K. Berger 27 Corporate Reputation and Workplace Environment 318 Hua Jiang 28 Corporate Reputation and the Practice of Corporate Governance 334 Justin E. Pettigrew and Bryan H. Reber 29 Synthesizing Relationship Dynamics: An Analysis of Products and Services as Components of Corporate Reputation 347 Pan Ji and Paul S. Lieber 30 Corporate Social Responsibility, Reputation, and Moral Communication: A Constructivist View 362 Friederike Schultz 31 Reputation or Financial Performance: Which Comes First? 376 Alexander V. Laskin 32 Who’s in Charge and What’s the Solution? Reputation as a Matter of Issue Debate and Risk Management 388 Robert L. Heath 33 Form Following Function: Message Design for Managing Corporate Reputations 404 Peter M. Smudde and Jeffrey L. Courtright Section 4 Contexts of Reputation 419 34 Contrabrand: Activism and the Leveraging of Corporate Reputation 421 Jarol B. Manheim and Alex D. Holt 35 Identity, Perceived Authenticity, and Reputation: A Dynamic Association in Strategic Communications 435 Juan-Carlos Molleda and Rajul Jain 36 Corporate Branding and Corporate Reputation 446 Esben Karmark 37 Corporate Reputation and Corporate Speech 459 Robert Kerr 38 Corporate Reputation Management and Issues of Diversity 471 Damion Waymer and Sarah VanSlette 39 Corporate Reputation in Emerging Markets: A Culture-Centered Review and Critique 484 Rahul Mitra, Robert J. Green, and Mohan J. Dutta 40 The Power of Social Media and Its Influence on Corporate Reputation 497 Tina McCorkindale and Marcia W. DiStaso 41 The Reputation of Corporate Reputation: Fads, Fashions, and the Mainstreaming of Corporate Reputation Research and Practice 513 Magda Pieczka and Theodore E. Zorn 42 Reputation and Legitimacy: Accreditation and Rankings to Assess Organizations 530 Jennifer L. Bartlett, Josef Pallas, and Magnus Frostenson 43 Hidden Organizations and Reputation 545 Craig R. Scott Section 5 Communication Research and Evaluation 559 44 Corporate Reputation Measurement and Evaluation 561 Don W. Stacks, Melissa D. Dodd, and Linjuan Rita Men 45 Corporate Reputation and Return on Investment (ROI): Measuring the Bottom-Line Impact of Reputation 574 Yungwook Kim and Jungeun Yang 46 The Future of Communication Research in Corporate Reputation Studies 590 Craig E. Carroll Author Index 597 Subject Index 603

Read more less

Book SynopsisThis popular and engaging text on health communication is now revised and updated in a second edition that incorporates recent research and boasts new material on topics such as crisis communication, social disparities in health, and systemic reform. Fully revised second edition of this popular and authoritative text Includes fresh material on topics such as crisis communication, health care reform, global health issues, and political issues in health communication New case studies, examples, and updated glossary keep the work relevant and student-friendly Provides effective strategies for healthcare organizations and individuals in communicating with patients Updated and enhanced online resources, including PowerPoint slides, test bank, and instructors manual, available upon publication at www.wiley.com/go/wright Trade Review“Provides a general overview of a wide range of topics, from the micro level of communication between health provider and patient to mid-level issues of communication within a health care organization to the macro level of community-wide health campaigns. Particularly timely are chapters on communication and cultural diversity, technology, and the Affordable Care Act ... Summing Up: Recommended. Lower-division undergraduates and two-year technical program students; general readers.” (Choice, 1 August 2013)Table of ContentsPART I: INTRODUCTION 1 1 Overview of Communication and Health 3 Arguments for the Need to Study Health Communication 3 Defi ning Health Communication 5 A Brief History of Health Communication Research 6 Current Challenges to the Healthcare System and the Role of Health Communication Research 8 Overview of the Book 11 Summary 12 PART II: INTERPERSONAL PERSPECTIVES 15 2 Provider–Patient Communication 17 Provider and Patient Views of Health and Healthcare 18 Provider Perspective 18 Patient Perspective 25 Provider–Patient Interaction 30 Improving Provider–Patient Communication 33 Outcomes of Provider–Patient Communication 36 Communication and Medical Malpractice Lawsuits 38 Other Challenges of Provider–Patient Communication 39 Summary 46 3 Caregiving and Communication 55 Caregiving 56 Hospice and Palliative Care 63 Older Adult Health Concerns and Communication Issues 69 Attitudes Toward Death and Dying 77 Summary 82 PART III: SOCIAL, CULTURAL, AND ORGANIZATIONAL CONTEXTS 91 4 Social Support and Health 93 History of Social Support and Health Research 94 Types and Functions of Social Support 94 Models of Social Support and Health 98 Perceptions of Support Providers 103 Strong Tie Versus Weak Tie Support Networks 105 The Role of Communication in the Social Support Process 108 Communication within Social Networks, Social Support Processes, and Health 110 Support Groups for People with Health Concerns 111 Communication Processes within Support Groups 114 Support Group Participation and Health Outcomes 116 Social Support Interventions 116 Summary 117 5 Culture and Diversity Issues in Healthcare 124 Patient Diversity and Issues with Healthcare 125 Cultural Differences in Concepts of Health and Medicine 127 Recognizing Cultural Diversity in Health Beliefs 131 Alternative Medicine 133 Spirituality, Culture, and Health 135 Social Implications of Illness 139 Changing Social Perceptions of Stigmatized Health Issues through Communication 143 Culturally Centered Health Campaigns 145 Provider Diversity 146 Summary 148 6 Communication and Healthcare Organizations 156 Healthcare Organizations as Systems 157 Types of Healthcare Organizations 161 Communication within Healthcare Organizations 163 Healthcare Organization Culture 165 Infl uences on Healthcare Organization Communication 167 Provider Stress, Confl ict, and Support within Healthcare Organizations 173 Summary 177 PART IV: INFLUENCES OF TECHNOLOGIES AND MEDIA 181 7 New Technologies and Health Communication 183 Health Information on the Internet 184 New Technologies and Patient–Patient Communication 189 New Technologies and Provider–Provider Communication 191 New Technologies and Provider–Patient Communication 196 New Technologies and Health Campaigns 201 Summary 202 8 Mass Communication and Health 208 Two Perspectives of Media Infl uence 209 Needs Fulfi lled by the Mass Media Concerning Health 210 Media Usage, Health Portrayals, and Health Behaviors 214 Health News Stories in the Media 222 Summary 226 PART V: RISK, CAMPAIGNS, COMMUNITIES, AND TEAMS 233 9 Risk and Crisis Communication 235 Defi ning Risk Communication 236 Global and Large-Scale Health Threats 240 At-Risk Communities within the United States 245 Communication Strategies for Addressing Health Risks 248 Community-Based Health Initiatives for At-Risk or Marginalized Populations 252 Risk Communication Strategies at the Provider–Patient Level 254 Summary 255 10 Health Campaigns and Community Health Initiatives 259 Campaign Goals 261 Theoretical Approaches to Health Campaigns 262 The Process of Conducting a Health Campaign 270 Formative Campaign Evaluation 279 Summary 282 11 Interdisciplinary Healthcare Teams 285 Diversity of Healthcare Professionals 285 Importance of Interdisciplinary Teams 286 Continuum of Healthcare Teams 288 Model of Synergistic Healthcare Teams 289 Summary 302 PART VI: CONTEXTS, CHALLENGES, AND CHOICES 307 12 Political Issues and Health Communication 309 Politics and Health Communication 311 Message Framing Theory and Political Communication 313 Current Political Issues Surrounding Health and Healthcare 314 Health Literacy 317 Health Stigma, Discrimination, and Politics 320 The Medical Marijuana Debate 322 The Politics of Life and Death 323 Right to Life Issues in the Media 323 The Politics of Nutrition 324 International Health Communication Issues 327 Summary 327 13 Epilogue: Looking Toward the Future of Health Communication Research 331 Emerging Trends and Challenges in Health and New Communication Technologies 331 Emerging Trends and Challenges in Communication and Mental Health Issues 332 Emerging Trends and Challenges in Intercultural Health Communication 333 Emerging Trends and Challenges in Risk/Crisis Communication 334 Ongoing Theoretical, Methodological, and Dissemination Issues Surrounding Health Communication Research 335 Summary 336 Index 337

Read more less

Book SynopsisA guide to strategic communication that can be applied across a range of subfields at all three levelsgrand strategic, strategic, and tactical communication Communication is a core function of every human organization so when you work with communication you are working with the very core of the organization. Written for students, academics, and professionals,Strategic Communication Theory and Practice: The Cocreational Modelargues for a single unified field of strategic communication based in the three large core subfields of public relations, marketing communication, and health communication, as well as strategic communicators working in many other subfields such as political communication, issues management, crisis communication, risk communication, environmental and science communication, social movements, counter terrorism communication, public diplomacy, public safety and disaster management, and others.Strategic Communication Theory and Practiceis bTable of ContentsList of Figures and Tables xv Foreword xvii Overview of the Book xix Part I: Elements xix Part II: Strategies xx Part III: New Challenges xx Part I Elements 1 1 Strategic Communication Concepts 3 Summary 3 Strategic Communication Is Big and Getting Bigger 3 Employment in SC 4 SC on the Internet 4 Organization and Goal of This Book 5 Communication as Constitutive 6 Role of information 6 General Definition and Role of SC 7 Tree metaphor of strategic communication as a gestalt 8 Grand Strategy, Strategy and Tactics 9 History 9 Analoguing 11 Specifically measurable outputs 12 Level of analysis 12 Grand Strategy 13 Strategy 13 Tactics 14 Relationship of Grand Strategy, Strategy and Tactics 14 Generic Grand Strategies 15 Background 16 Intransigent Grand Strategy 16 Environment 16 Change 16 Publics 19 Issues 19 Research 19 Communication 19 Practitioners 19 Resistant Grand Strategy 20 Environment 20 Change 20 Publics 20 Issues 20 Research 21 Communication 21 Practitioners 21 Partnership Grand Strategy 21 Environment 21 Change 22 Publics 22 Issues 22 Research 22 Communication 22 Practitioners 22 Cocreational Grand Strategy 22 Environment 23 Change 23 Publics 23 Issues 23 Research 23 Communication 23 Practitioners 23 Change in Grand Strategies 23 2 Theory in SC and the Cocreational Metatheory 25 Summary 25 Introduction 25 Metatheory 25 What Theory Is 26 Minima for a Theory 27 Kinds of Theories 28 Formal and Informal Theory 28 Less Formal Types of Theory 28 Commonsense or everyday theory 29 Lay or naive theory 29 Thought experiments 30 Positive and negative effects of lay theories 31 More Formal Types of Theory 32 Practice‐based theories 32 Scientific theories 33 Theory and Practice 34 Experience versus Theory 34 Learning from Established Fields 35 Experience–Theory Link in SC 36 Schools of Thought, Metatheory and Paradigms in SC 37 Epistemology of SC 38 Ontology 39 Axiology 40 Cocreational Metatheory in SC 40 Background 40 Lineage 41 Positioning Cocreational Metatheory in SC 42 Sequencing schools of thought in SC by metatheory and metaphor 43 Instrumental school 44 Modern/social scientific 45 Cocreational Molecule and Model 47 Components of Cocreational Molecule 47 Circle 1: Publics starting point 48 Box 2: Strategic research and information inflow 49 Box 2A: Strategic information outflows 49 Box 2B: Experience 50 Box 3: Campaign planning 50 Box 4: Campaign implementation 50 Circle 5: Acceptance and interpretation of campaign messages 51 Circle 6: New meaning cocreation 51 Circle 7: Assessment and progress 51 Levels of Evaluation 52 Category 1 52 Category 2 52 Category 3 52 Limitations of the Cocreational View in Evaluation 53 3 Stakeholders, Publics, Customers, Markets and Audiences 55 Summary 55 Introduction 56 Labels and Subfields Are Important 56 Practitioner or professional, scholar or academic 57 Organization of the Chapter 57 Different Ways Subfields of SC Think about the Groups We Communicate With 58 Stakeholders 58 Public 58 Customer 61 Markets and Marketing Communication 62 Audiences 64 Publics versus audiences 64 Attributes of audiences 65 Segmentation and Functions of Publics 66 History of Segmentation 66 Standardized or A Priori Terms 67 Most important publics: target, critical, primary and crucial 68 Other a priori publics: active, passive, latent, secondary and potential 68 Campaign‐Specific or Customized Segmentation 68 Altruistic Campaigns and Benefited Publics 69 Process in Publics 70 Instrumental School View of Publics 71 Humanistic View of Publics 72 Humanism in communication in SC 72 Language use 72 Semiotics and publics 73 Humans make choices 74 4 Strategic Communication Ethics 75 Summary 75 Introduction 76 Cocreationality and Ethics 76 Parable of the Pig Perfumer 77 Ethics, Morality and Law 77 Ethics 77 Two challenges to current codes 78 Morality 79 Law 79 Need for an SC‐Specific Ethical Code 81 Golden age of strategic communication? 81 Ethical issues facing strategic communication 81 Current Ethical Thought in SC and Its Subfields 82 Current Formal Codes of Ethics in SC Subfields 82 Disagreements in codes of ethics 84 Agreements in codes of ethics 85 Hired Gun or Mercenary 85 Attorney in the Court of Public Opinion 85 Other Ethical Models and Ongoing Questions 86 Adapting to publics 86 Cocreational Approach to Ethics 87 Human Nature View of Ethics 88 Image in strategic communication 89 I‐images and h‐images 89 Interpretive communities in strategic communication 90 Monologic and dialogic campaigns 90 Socially Responsible Strategic Communication (SRSC) 91 Agency in socially responsible strategic communication 91 Socially necessary information 92 Social responsibility in practice 92 Cocreational Code of Ethics for Strategic Communicators 93 Grand strategic, strategic and tactical implications for ethics 93 Application of Cocreational Ethics 94 Cocreational Ethical Codes Disrupt Old Views of Ethics in SC 94 Cocreational View of Ethics Applied to Pledges 95 Sample Ethics Pledges for Communicators and Organizations 95 Application: Cocreational View of Ethics Applied to Political Discourse 97 Part II Strategies 99 5 Issues, Issues Management and Crises 101 Summary 101 Introduction and History 102 Issues management 102 Managing versus Cocreating Issues 102 Issues and Problems 103 Issues 103 Other Cocreators 104 Problems versus Issues 104 Life Cycle of an Issue 105 Up the Time Stream 105 Attrition of Issues 106 Stages of an Issue 107 Pre‐Issues and Environmental Scanning 107 Stage One: Embryonic Issues 108 Stage Two: Open Issues 109 Stage Three: Mature Issues 110 Normal mature issues 110 Crises 111 Strategic versatility and strategic ambiguity 112 Surprise in crises 113 Truth in a crisis 113 Meta‐crises or secondary crises 114 Lurking Issues 115 Conclusion 115 6 Basic Theories of Strategic Communication 117 Summary 117 Introduction 117 Basic Theory in SC 117 Challenge 118 Coorientation Theory 119 Background 119 Concepts in Coorientation Theory 120 Evaluation of Coorientation 121 Theory boxes explained 121 Sense‐ Making Theory 122 Background of Sense‐Making 122 Concepts in Sense‐Making Theory 122 Caveat on misapplying theories 123 Application in SC 124 Evaluation of Sense‐Making Theory 125 Attribution Theory 126 Background of Attribution Theory 126 Concepts of Attribution Theory 126 Applications of Attribution Theory 127 Fundamental attribution error 128 Self‐serving bias 129 Evaluation of Attribution Theory 130 Trust 130 Background of Trust 130 Concepts in Trust 130 Measurement of Trust 132 Applications of Trust 132 Evaluation of Trust 133 Persuading versus Informing 133 Non‐Persuasive and Persuasive Subfields 133 Background of non‐persuasive SC 134 Academic non‐persuasive SC 135 SC as a motivated practice 135 7 Risk and Preparedness Communication 137 Summary 137 Introduction 137 The Cocreational View of Risk Communication 138 Two Components of All SC 139 Social‐Emotional Dimension of Risk 141 Cocreational Model of Risk Communication 141 Traditional Risk and Disaster Preparedness Communication 143 Emergency communication 143 Disaster communication 143 Preparedness Communication 143 Readiness communication 144 Terrorism communication 144 The Cocreational View 144 Understanding Risk Analytically and Experientially 146 Assumption of rationality 146 State Emergency Operations Plans 148 Natural Disasters and the Environmental Risks 149 Human‐Caused Disasters 149 Expert–Media Relations 150 Quasi‐Scientific Explanations 150 Costs to Publics 151 Conclusion 151 Part III New Challenges 153 8 Social Media and New Information Technology 155 Summary 155 Introduction 155 Interconnected Publics and the Cocreation of Meaning 156 Social Media–Cocreation Nexus 156 Mass Media and Social Media 157 Blessings and Curses 158 Key Attributes of New Media 159 Interactivity 159 Demassification 159 Asynchronicity 160 Up the Time Stream with Social Media 160 Success Rates of SC Campaigns 161 The Free Lunch and the Changing of the Guard 163 Shrilling of Public Discourse 165 9 International and Intercultural Strategic Communication 167 Summary 167 Cocreational View of International and Intercultural Strategic Communication 167 Intercultural and Cross‐Cultural Models 168 Ethnocentric and polycentric models 169 Ontological knowledge 169 Planning, Evaluation and Ethics in Intercultural SC Campaigns 169 Lens and Mirror 170 Matrix 170 Background of the matrix 171 Four factors of the matrix 171 Matrix and cocreationality 172 Public Diplomacy as International/Intercultural SC 173 Conclusion 174 10 Strategic Communication in Terrorism and Counterterrorism: The Missing Narrative 175 Summary 175 Introduction 175 Terrorism as Strategic Communication 176 Meaning and Strategic Communication Purpose of Terrorism 177 Terrorism’s Critical Publics 178 View of the Role of Mass Media in Terrorism 178 Effects of media coverage of terrorism 179 Terrorism’s use of pseudo‐events 179 Narrative Featured in Terrorist Strategic Communication 180 Narrative as storytelling 183 Narrative, naming and framing 183 Cyberterrorism and the New Media 184 Cocreational View of Terrorism Communication 185 Strategic content in terrorist communication 186 Counterterrorism Strategic Communication 187 Introduction 187 Narrative in Counterterror Strategic Communication 188 Law of the Instrument 189 No horse in the race 190 Overdependence on military‐legal‐expert responses 191 Mass Media Limitations in Counterterrorism 193 Conclusion 194 References and Further Reading 197 Index 223

Read more less

Book SynopsisThe newest edition of the bestselling guide to authentic leadership communication Much has changed in the world since the original publication of Leading Out Loud, Terry Pearce''s book on authentic leadership communication. Now, more than ever, the development of a leader''s message is as crucial to success as the delivery of that message. In the third edition of his classic book, Terry Pearce shows leaders in all sectors how to communicate their values and vision to inspire commitment. In this important resource, Pearce continues to broaden the application of core principles, putting the spotlight on every day, spontaneous communication. New examples, covering the range of today''s multi-faceted communication, show the application of the sage advice Pearce offers. Readers will see how to develop a Personal Leadership Communication Guide that supports any venue, through any media and in multiple cultures. This completely revised and updated version of the bestsTable of ContentsForeword by Randy Komisar xiii Preface xvii Prologue xxiii Part One: Leadership Communication: Personal Awareness and Competing Dynamics 1 1 Discovering What Matters 9 Who are you? 10 What do you want? 11 Recognizing and Reflecting on your Point of View—Defining Moments 15 Communicating Through the Prism of your Values 18 Distilling Values into Conviction 18 2 Deepening Emotional Awareness 23 Recognition, Resonance, Regulation, and Response 24 The Neurobiology of Empathy: The Magic of the Mirror 28 Transmitting Empathy to Show Character: Developing Trust 32 Leadership: Empathy in Action 34 3 Connecting with Others 45 Unconscious and Unspoken Harmonies 46 Image and Symbol 48 Analogy and Metaphor 51 Narrative as Connection—Myth, Story, and Experience 56 The Rules of Engagement—Authenticity is Paramount 64 4 Writing—Applying Discipline to Authenticity 67 Writing as a Process 68 Your Voice Comes Through 71 Documenting Competence and Connection 74 Part Two: The Personal Leadership Communication Guide: Biography with a Purpose 79 5 Establishing Competence and Building Trustworthiness 85 Establishing Competence 85 Building Trust—Authenticity 94 6 Creating Shared Context 115 Building a Common Understanding 116 Evidence: Logic and Data 133 Revealing the Personal: Showing the Passion 134 The Context Complete 136 7 Declaring and Describing the Future 141 Declaration: An Act of Creation 141 Making It Real: Spelling out the Alternatives 144 Creating the World We Want 152 8 Committing to Action 155 Organizational and Personal Steps toward Change 155 Personal Commitment, Personal Action 158 Involving Others—Asking for Commitment 165 9 Leadership Communication in Action 171 Projecting your Message 173 Listening and Responding with Emotional Intelligence 177 The Daily Practice of Leadership Communication 187 Epilogue: Communication: The Cauldron of Leadership 197 Appendixes 201 A: The Choice and Use of Evidence in Leadership Communication 203 B: Framework for Personal Leadership Communication Guide 211 Notes 213 Recommended Reading 219 Acknowledgments 223 About the Author 227 Index 229

Read more less

Book SynopsisMore than a mere outline or storyboard, scripting is a powerful technique that assists you in getting the right structure and content, in the proper order. This is a guide to the communication dynamics of writing, presentation delivery, and meeting interaction. It teaches you how to use "scripting" to plan for communication events.Trade Review"...light-hearted text combines proven techniques, advice, and real?world examples..." (Mechanical Engineering, May 15, 2003) "...cheerily demystifies technical writing and presentation..." (American Scientist, September-October 2003) "...a worthwhile book and I would recommend it to those looking to shore up their communications skills..." (Clinical Chemistry, Vol. 49, No. 12)Table of ContentsPreface. Preface to the First Edition. Acknowledgments. Introduction to the Art of Communication. PART I: The Written Document-Prose and Panic. Chapter 1: Planning the Document. Making the Connection Establishing the Flow Providing the Reinforcement Zero-Time Planning Chapter 2: Acquiring a Healthy Writing Attitude. Preparing to Write. Anticipating the Readers' Needs. Enthusiasm: Enjoying It and Avoiding Writer's Block. Zero-Planning Attitude Adjustments: Theirs, Not Ours! Chapter 3: Producing the Document. Simplicity: Why Overcomplicate the Task? Isolation: Get Away from the Interruptions. Zero-Time Preparation Techniques: They Get What They Pay For! PART II: The Formal Presentation-Dissertation or Disaster. Chapter 4: Planning the Presentation. Making the Connection. Providing the Flow and Reinforcement. Zero-Time Planning. Chapter 5: Acquiring the Successful Presentation Attitude. Preparing to Present. Taking the Proper Precautions. Developing a Healthy Indifference. Zero-Planning Attitude Adjustments. Chapter 6: Conducting the Presentation. Poise. Confidence. Dignity. Zero-Preparation Presenting. Handling the Video Teleconference. PART III: The Informal Discussion-Meetings and Mishaps. Chapter 7: Planning for the Meeting. Attending or Avoiding Meetings. Filtering Meetings. Planning the Meeting. Zero-Time Planning. Chapter 8: Acquiring a Meeting Attitude. Preparing. Anticipating the Unexpected. Zero-Planning Attitude Adjustments. Chapter 9: Participating in the Meeting. Starting the Meeting. Interacting in the Meeting. Finishing the Meeting. Zero-Preparation Techniques. How to Plan and Conduct the Meeting Yourself. PART IV: Cross-Culture Communication—Bridging the Gap. Chapter 10: Understanding a Communication Culture Gap. Negating Troublesome Differences. Leveraging Useful Similarities. Communicating Effectively. Chapter 11: Writing for Any Readership. Getting in Character. Getting Back to the Basics. Staying on Track. Zero-Time Techniques. Chapter 12: Presenting to Any Audience. Planning for the Unknown. Getting Acquainted. Keeping Together. Zero-Planning Techniques. Chapter 13: Meeting with Anyone or Any Group. Preparing for the Encounter. Generating Comfort. Making It Enjoyable for Everyone. Zero-preparation Techniques. Chapter 14: Conclusion. Index. About the Author.

Read more less

Book SynopsisTrade Review“In this fascinating volume, Miskimmon, O’Loughlin and Roselle deploy their dynamic referent of strategic narratives more broadly than ever before. From methods, to ethics, to a flurry of rich empirical areas like political economy, international organizations, nationalism, great power identity, the erudite and dynamic contributions delineate the functions, promises, and limits of strategic narratives all around us. The book also serves as a manual to politically engage a world where strategic narratives continue to play such an important role. The writing, analysis, methods, illustrations and most of all the implications of the arguments advanced in this book make Forging the World required reading for scholars throughout the social sciences and humanities.”- Brent J. Steele, University of Utah;“This is an excellent contribution to IR theory and to the growing interest in narrative analysis in this field. It will be well-cited by scholars doing narrative research, but also scholars interested in public diplomacy, nation branding, and rhetorical and discourse analysis.”- Jelena Subotic, Georgia State University;“It will be a ‘must-read’ not only for those focused on international political communication, but for those in the contemporary study of IR as well. This is a well-crafted book that will have a broad and interested readership both inside and outside of academia.”- Sarah Oates, University of Maryland

Read more less

Book SynopsisArgues that we must reject both America-writ-large views of the world and self-defeating mirror images that reject anything American or Western on the grounds of cultural incompatibility or even cultural superiority. The point of departure for internationalizing “international communication” must be precisely the opposite of parochialism - namely, a spirit of cosmopolitanism.

Read more less

Book SynopsisUses examples from the United States, Western Europe, and Russia to demonstrate historical patterns of Othering people, as well as how marginalized people fight back against dominant powers that seek to silence or erase them.Table of Contents List of Figures Acknowledgements Introduction I. Part One: Intercultural Othering as Equipment for Living 1. Verbal Othering: Verbal Equipment for Living and Other/ed Worlds of Words 2. Visual Othering: Equipment for Seeing, or Images Speak Louder than Words 3. Material Othering: Equipment for Remembering, or Palpable Cultural Greatness II. Part Two: Communicating Other-Wise 4. Writing Other/Wise: From Other Words to Other Worlds 5. Visualizing Other/Wise: From Other Images to Other Worldviews 6. Communicating Other/Wise Materially: From Other Materiality to Exhibiting and Commemorating Other/Wise Epilogue Bibliography Index

Read more less

Book SynopsisFlips the script on communication disability, positioning the unruly, disabled speaker at the centre of analysis to challenge the belief that more communication is unquestionably good. Joshua St Pierre brings together the dysfluent speaker, the talking head, and the troll to show how speech is made cheap to meet the inhuman needs of capital.Trade Review“St. Pierre has produced a work that is philosophically and theoretically rich while remaining accessible to a wide range of readers. The book’s careful attention to non-normative modes of communication and exchange works to push past the boundaries of liberal humanist understandings of intelligibility and inclusion towards radically new spaces of political belonging.”— Anne McGuire, University of TorontoTable of Contents Acknowledgements Introduction. Stuttering, Trolls, and Talking Heads One. Putting Fluency to Work Two. Controlling Communication Three. Becoming Talking Heads Four. Stuttering Parrhesia Coda. Rehabilitation Bibliography Index

Read more less

Book SynopsisBrings together scholars to investigate how, when, and why strategic narratives shape the structure, politics, and policies of the global system. Strategic narratives are tools that political actors employ to promote their interests, values, and aspirations for the international order by managing expectations and altering the discursive environment.Trade ReviewIn this fascinating volume, Miskimmon, O’Loughlin and Roselle deploy their dynamic referent of strategic narratives more broadly than ever before. From methods, to ethics, to a flurry of rich empirical areas like political economy, international organizations, nationalism, great power identity, the erudite and dynamic contributions delineate the functions, promises, and limits of strategic narratives all around us. The book also serves as a manual to politically engage a world where strategic narratives continue to play such an important role. The writing, analysis, methods, illustrations and most of all the implications of the arguments advanced in this book make Forging the World required reading for scholars throughout the social sciences and humanities."" - Brent J Steele, University of Utah""This is an excellent contribution to IR theory and to the growing interest in narrative analysis in this field. It will be well-cited by scholars doing narrative research, but also scholars interested in public diplomacy, nation branding, and rhetorical and discourse analysis."" - Jelena Subotic, Georgia State University""It will be a ‘must-read’ not only for those focused on international political communication, but for those in the contemporary study of IR as well. This is a well-crafted book that will have a broad and interested readership both inside and outside of academia."" - Sarah Oates, University of Maryland

Read more less

Book SynopsisA recent study of corporate managers found that one out of five projects fail primarily because of ineffective transnational communication, resulting in the loss of millions of dollars. This book examines how communications between transnational partners routinely break down, even when all parties are fluent English speakers.Table of ContentsIntroduction 1. A Duty to Die 2. Bringing a Gun to a Fistfight 3. Don’t Lie to Me 4. Show Me Yours 5. Dead Dogs Don’t Bark 6. When Is Fruit a Vegetable? 7. Private Parts 8. Is a Burrito a Sandwich? 9. Haunted Contracts 10. That Jet Won’t Fly 11. What Have You Done for Me Lately? 12. The Dancer Who Didn’t Dance 13. A Peerless Peer 14. And the Band Played On 15. Don’t Do Me Like That 16. The Five-Year-Old Defendant 17. Don’t Forget to Duck 18. The Worth of a Chance 19. Pray at Your Own Risk 20. Coin-Flip Wrongdoers 21. Growing Your Own 22. Your Body, My Body 23. Imagine No (Copyright) Possessions 24. My Barbie World 25. A Time for Dying 26. The Voice of God 27. Judging Jenna 28. Three Generations 29. A Good Walk Spoiled 30. That’s My Mother You’re Talking About! 31. Funeral Crashers 32. Bench Memo Notes Index

Read more less

Book SynopsisPresidential campaigns of the twenty-first century were not the first to mobilize an array of new media forms in efforts to gain electoral victory. The author looks at four US presidential campaigns during the long 1890s (1888-1900) as Republicans and Democrats deployed a variety of media forms to promote their candidates and platforms.Trade Review"Informative... straight-forward, impressively researched, and full of original insight." BookforumTable of ContentsAcknowledgments Introduction 1. The Stereopticon, The Tariff Illustrated, and the 1892 Election Political Oratory, Partisan Pageantry, and the Public Sphere Judge Wheeler, The Tariff Illustrated, and the 1888 Presidential Election A Tale of Two Screens: The Democratic Party's Use of the Stereopticon in 1888 The Stereopticon and the 1892 Election Watching the Election Returns 2. The Stereopticon: Platform or New Media Form? A Lexicon of the Screen From Magic Lantern to Stereopticon: A Brief History The Stereopticon and Presidential Politics, 1872-1884 3. Cinema, McKinley at Home, and the 1896 Election The Nation's Media Formation The Stereopticon and Illustrated Lecture in the 1896 Campaign The American Mutoscope Company and the McKinley Campaign Campaign-Related Films at the Edison Manufacturing Company Phonograph/Telephone/Bicycle A Celebration of Novelty and Tradition, Spectacle and Power Watching the Election Returns An Assessment 4. Cinema as a Media Form When Did Cinema Become Cinema? Politicking and the Media After the 1896 Presidential Campaign The Illustrated Lecture, Imperialism, and the Elections of 1898 and 1900 5. Coda Electoral Politics and the Media From Early Cinema to Media Archaeology? Appendix: Referenced Documents Abbreviations for Frequently Cited Newspapers Notes Bibliography Index

Read more less

Book SynopsisDiscussions about the meaning of terrorism are enduring in everyday language, government policy, news reporting, and international politics. And disagreements about both the definition and the class of violent events that constitute terrorism contribute to the difficulty of formulating effective responses aimed at the prevention and management of the threat of terrorism and the development of counterterrorism policies. Constructions of Terrorism collects works from the leading scholars on terrorism from an array of disciplines-including communication, political science, sociology, global studies, and public policy-to establish appropriate research frameworks for understanding how we construct our understanding of terrorism.Table of ContentsINTRODUCTION: CONSTRUCTIONS OF TERRORISM SCOTT ENGLUND, MICHAEL STOHL, AND RICHARD BURCHILL 1. CAN TERRORISM BE DEFINED? LISA STAMPNITZKY 2. MISOVERESTIMATING TERRORISM JOHN MUELLER AND MARK G. STEWART 3. TERRORISM AS TACTIC DAVID H. SCHANZER 4. THE CONSTRUCTION OF STATE TERRORISM RUTH BLAKELEY 5. KILLING BEFORE AN AUDIENCE: TERRORISM AS PERFORMANCE VIOLENCE MARK JUERGENSMEYER 6. CONSTRUCTING TERRORISM: FROM FEAR AND COERCION TO ANGER AND JUJITSU POLITICS CLARK MCCAULEY 7. FRAMING TERRORISM: THE COMMUNICATIVE CONSTITUTION OF THE TERRORIST ACTOR BENJAMIN K. SMITH, SCOTT ENGLUND, ANDREA FIGUEROA- CABALLERO, ELENA SALCIDO, AND MICHAEL STOHL 8. SOME THOUGHTS ON CONSTRUCTIONS OF TERRORISM AND THE FRAMING OF THE TERRORIST THREAT IN THE UNITED KINGDOM ANTHONY RICHARDS 9. CONTRADICTIONS IN THE TERRORIST DISCOURSE AND CONSTRAINTS ON THE POLITICAL IMAGINATION OF VIOLENCE RICHARD FALK 10. LEGAL CONSTRUCTIONS OF TERRORISM RICHARD BURCHILL 11. DO DIFFERENT DEFINITIONS OF TERRORISM ALTER ITS CAUSAL STORY? RACHEL LEVIN AND VICTOR ASAL 12. ANALYZING PATHWAYS OF LONE-ACTOR RADICALIZATION: A RELATIONAL APPROACH STEFAN MALTHANER AND LASSE LINDEKILDE 13. CONSTRUCTING CULTURES OF MARTYRDOM ACROSS RELIGIONS, TIME, AND SPACE MIA BLOOM 14. INTRODUCING THE GOVERNMENT ACTIONS IN TERROR ENVIRONMENTS (GATE) DATA SET LAURA DUGAN AND ERICA CHENOWETH 15. THE WORLD VERSUS DAESH: CONSTRUCTING A CONTEMPORARY TERRORIST THREAT SCOTT ENGLUND AND MICHAEL STOHL CONCLUSION: UNDERSTANDING HOW TERRORISM IS CONSTRUCTED SCOTT ENGLUND, MICHAEL STOHL, AND RICHARD BURCHILL CONTRIBUTORS INDEX

Read more less

Book SynopsisWhen Kenneth Burke conceived his celebrated Motivorum project in the 1940s and 1950s, he envisioned it in three parts. Whereas the third part, A Symbolic of Motives, was never finished, A Grammar of Motives (1945) and A Rhetoric of Motives (1950) have become canonical theoretical documents. A Rhetoric of Motives was originally intended to be a two-part book. Here, at last, is the second volume, the until-now unpublished War of Words, where Burke brilliantly exposes the rhetorical devices that sponsor war in the name of peace. Discouraging militarism during the Cold War even as it catalogues belligerent persuasive strategies and tactics that remain in use today, The War of Words reveals how popular news media outlets can, wittingly or not, foment international tensions and armaments during tumultuous political periods. This authoritative edition includes an introduction from the editors explaining the compositional history and cultural contexts of both The War of Words and A Rhetoric of Motives. The War of Words illuminates the study of modern rhetoric even as it deepens our understanding of postWorld War II politics. Trade Review"The three coeditors of this posthumous publication—Anthony Burke, Kyle Jensen, and Jack Selzer—have done a commendable job assembling this material, which efforts they narrate fully in their valuable introduction. . . . [The War on Words is a] revealing remnant of Burke’s dissertation on motives, a companion volume to his Rhetoric. It is neither a sequel nor a prequel nor a detour nor a summary; it is something more essential." * European Legacy *"The volume provides Burke’s fascinating, mid-career reflections upon his intellectual trajectory. . . .[the editors’] efforts have done scholars a tremendous service." * American Literary History *Table of ContentsAcknowledgments Editors’ Introduction THE WAR OF WORDS Introduction 1. The Devices Of the Devices in General The Bland Strategy Shrewd Simplicity Undo by Overdoing Yielding Aggressively Detection Spokesman Reversal Say the Opposite Spiritualization (the Nostrum) Making the Connection Say Anything Theory of the Devices 2. Scientific Rhetoric I. ”Facts” Are Interpretations II. Headline-Thinking III. Selectivity IV. Reduction (“Gist”) V. Tithing by Tonality VI. News as Drama VII. Polls, Forums, Accountancy 3. [Notes toward] The Rhetoric of Bureaucracy 4. [Notes toward] The Rhetorical Situation Appendix 1. Facsimile of the Outline of ”The Rhetorical Situation” Appendix 2. Foreword (to end on) Appendix 3. Facsimile of “Foreword (to end on)” List of Textual Emendations and Explanatory Notes Index

Read more less

Book SynopsisTable of ContentsAcknowledgments Introduction: What to Expect from This Book PART ONE: Foundations of Strategic Communication 1. An Introduction to Strategic Communication 2. Organizational Types and Structures 3. Mission Statements, Organizational Identity and Image, and Branding 4. Communication Ethics PART TWO: Creating, Implementing, and Evaluating Strategic Messages 5. Organizational Goals and Objectives 6. Selecting and Understanding the Target Audience 7. Developing and Designing Messages: Using Persuasion Theory and Evidence-Based Principles 8. Selecting Channels 9. Cultural Diversity and Stakeholder Awareness 10. Implementing Campaigns 11. Evaluating Campaigns Index

Read more less

Book Synopsis

Read more less

Book SynopsisEverybody Eats tells the story of food justice in Greensboro, North Carolinaa midsize city in the southern United States. The city's residents found themselves in the middle of conversations about food insecurity and justice when they reached the top of the Food Research and Action Center's list of major cities experiencing food hardship. Greensboro's local food communities chose to confront these high rates of food insecurity by engaging neighborhood voices, mobilizing creative resources at the community level, and sustaining conversations across the local food system. Within three years of reaching the peak of FRAC's list, Greensboro saw an 8 percent drop in its food hardship rate and moved from first to fourteenth in FRAC's list. Using eight case studies of food justice activism, from urban farms to mobile farmers markets, shared kitchens to food policy councils,Everybody Eats highlights the importance of communicationand communicating social justice specificallyin building the kindTable of ContentsContents List of Illustrations Acknowledgments Overview Part I The Language of Food (In)Security 1. Navigating the Language of Food Systems 2. Tracing the Discourses of Food (In)Security Part II Engaging Communities: Case Studies 3. The Warnersville Community Food Task Force 4. The Downtown Greensboro Food Truck Pilot Project Part III Mobilizing Resources: Case Studies 5. The Warnersville Community Garden 6. The Mobile Oasis Farmers Market Part IV Documenting Process :Case Studies 7. Ethnosh 8. Kitchen Connects GSO Part V Sustaining Conversations: Case Studies 9. The Guilford Food Council 10. The Renaissance Community Co-op Conclusion Securing Food for a Just Future Appendix A: Warnersville Community Food Task Force Project Concept Appendix B: Blank Model Partner Wheel Appendix C: Mobile Oasis Recipes by Anita Cunningham Appendix D: Guilford Food Council Charter Selected Bibliography Index About the Authors and Contributors

Read more less

Book SynopsisEverybody Eats tells the story of food justice in Greensboro, North Carolinaa midsize city in the southern United States. The city's residents found themselves in the middle of conversations about food insecurity and justice when they reached the top of the Food Research and Action Center's list of major cities experiencing food hardship. Greensboro's local food communities chose to confront these high rates of food insecurity by engaging neighborhood voices, mobilizing creative resources at the community level, and sustaining conversations across the local food system. Within three years of reaching the peak of FRAC's list, Greensboro saw an 8 percent drop in its food hardship rate and moved from first to fourteenth in FRAC's list. Using eight case studies of food justice activism, from urban farms to mobile farmers markets, shared kitchens to food policy councils,Everybody Eats highlights the importance of communicationand communicating social justice specificallyin building the kindTable of ContentsContents List of Illustrations Acknowledgments Overview Part I The Language of Food (In)Security 1. Navigating the Language of Food Systems 2. Tracing the Discourses of Food (In)Security Part II Engaging Communities: Case Studies 3. The Warnersville Community Food Task Force 4. The Downtown Greensboro Food Truck Pilot Project Part III Mobilizing Resources: Case Studies 5. The Warnersville Community Garden 6. The Mobile Oasis Farmers Market Part IV Documenting Process :Case Studies 7. Ethnosh 8. Kitchen Connects GSO Part V Sustaining Conversations: Case Studies 9. The Guilford Food Council 10. The Renaissance Community Co-op Conclusion Securing Food for a Just Future Appendix A: Warnersville Community Food Task Force Project Concept Appendix B: Blank Model Partner Wheel Appendix C: Mobile Oasis Recipes by Anita Cunningham Appendix D: Guilford Food Council Charter Selected Bibliography Index About the Authors and Contributors

Read more less

Book SynopsisThe Gifting Logos: Expertise in the Digital Commons provides an extensive analysis of knowledge and creativity in twenty-first century networked culture. Analyzing massive projects like the Wayback Machine, the Internet Archive, and the Creative Commons licenses, The Gifting Logos responds to a fundamental question, What does it mean to know something and to make something? With the idea of a gifting logos, Hartelius integrates three habits of a rhetorical epistemology: the invention of cultural materials such as text, images, and software; the imbuing or encoding of the materials with the creator's experience; and the constitution and dissemination of the materials as gifts.Table of ContentsAcknowledgments Introduction 1. The Commons Aggregate and the Gift 2. The Infrastructural Commons 3. The Archival Commons 4. The Popular Commons 5. The Gifting Logos Notes Bibliography Index

Read more less

Book SynopsisIf rhetoric is the art of speaking, who is listening? In Being-Moved, Daniel M. Gross provides an answer, showing when and where the art of speaking parted ways with the art of listening and what happens when they intersect once again. Much in the history of rhetoric must be rethought along the way. And much of this rethinking pivots around Martin Heidegger's early lectures on Aristotle'sRhetoricwhere his famous topic, Being, gives way to being-moved. The results, Gross goes on to show, are profound. Listening to the gods, listening to the world around us, and even listening to one another in the classroom all of these experiences become different when rhetoric is reoriented from the voice to the ear.Trade Review"Being-Moved: Rhetoric as the Art of Listening is a brilliant and courageous work that in effect ‘moves’ the reader to reconsider the often neglected art of listening and to reflect on one’s thoughts in order to take whatever action one might deem necessary to live fully and authentically in the public realm. Daniel M. Gross’s assessment of Martin Heidegger’s Marburg lectures on Aristotle, as well as Philip Melanchthon’s reflections on rhetoric are substantial and original." * The European Legacy *Table of ContentsAcknowledgments Introduction to the Art of Listening 1. Martin Heidegger on Listening c. 1924 2. Being-Moved: A Disciplinary Prehistory 3. Face-to-Face Communication, Disfigured 4. Passive Voices, Active Listening: A Case Study in Rhetoric and Composition Appendix: The Art of Listening in Select English Manuals and Sermons, 1582–1665 Notes Works Cited with Additional Suggested Readings Index

Read more less

Book SynopsisThe rights of pregnant workers as well as (the lack of) paid maternity leave have increasingly become topics of a major policy debate in the United States. Yet, few discussions have focused on the U.S. military, where many of the latest policy changes focus on these very issues. Despite the armed forces' increasesto maternity-related benefits,servicewomen continue to be stigmatized for being pregnant and taking advantage of maternity policies. In an effort to understand this disconnect, Megan McFarlane analyzes military documents and conducts interviews with enlisted servicewomen and female officers. She finds a policy/culture disparity within the military that pregnant servicewomen themselves often co-construct, making the policy changes significantly less effective. McFarlane ends by offering suggestions for how these policy changes can have more impact and how they could potentially serve as an example for the broader societal debate.Trade Review"This book will be of interest to readers who examine gender and the military as well as issues related to gender and work, pregnancy discrimination, and masculinity and femininity more broadly. McFarlane also creates a useful conceptual framework that she labels the ‘continuum of maternity’ which understands maternity including pre-pregnancy and pregnancy planning phases, pregnancy, breastfeeding, and postpartum mothering. This framework not only shows how different maternity phases shape and constrain women’s lives and workplace experiences but also reveals the importance of policies and benefits at each stage and could easily be applied to other workplaces." * Gender and Society *"An intriguing, refreshingly accessible study with far-reaching appeal…Any person with an interest in exploring the intersection of maternity and hierarchical power structures will undoubtedly find valuable insight in Militarized Maternity." * Women & Language *Table of ContentsAcknowledgments 1. Examining the Pregnancy Continuum in the U.S. Military 2. Contextualizing Military Maternity Experiences 3. Hyperplanning Pregnancies 4. Performing Macho Maternity 5. Negotiating Postpartum Policies 6. Redefining Military Maternity Appendix A Research Participants: Demographics Appendix B Profiles: Enlisted Servicewomen Appendix C Profiles: Female Officers Notes Bibliography Index

Read more less

Book SynopsisTrade Review"Serving a Wired World juxtaposes in colorful ways the varied tensions of the period: between administrators and workers, privacy and mediation, female and male employees, good boys and bad ones, order and rebellion. . . . Today’s information workers may recognize some of these tensions, particularly in how library labor is both integral and invisibilized in library operations and how administrative decisions inform public discourse on the labor of information." * College & Research Libraries *"Serving a Wired World… provides a diverse range of sources and insightful analysis to present a rich account of the experiences and activities of telegraphists, telegraph boys, and telephonists." * Technology and Culture *Table of ContentsList of Figures Acknowledgment Introduction 1 • Dispatches from Underground 2 • The Public Service of Discretion 3 • Gendering the Central Telegraph Office 4 • Bodied Telegraphy 5 • Unintended Networks 6 • Tapped Wires 7 • Martial Mercuries 8 • Voices on the Wires Epilogue Notes Bibliography Index

Read more less

Book SynopsisSince the 2016 U.S. presidential election, concerns about fake news have fostered calls for government regulation and industry intervention to mitigate the influence of false content. These proposals are hindered by a lack of consensus concerning the definition of fake news or its origins. Media scholar Nolan Higdon contends that expanded access to critical media literacy education, grounded in a comprehensive history of fake news, is a more promising solution to these issues. The Anatomy of Fake News offers the first historical examination of fake news that takes as its goal the effective teaching of critical news literacy in the United States. Higdon employs a critical-historical media ecosystems approach to identify the producers, themes, purposes, and influences of fake news. The findings are then incorporated into an invaluable fake news detection kit. This much-needed resource provides a rich history and a promising set of pedagogical strategies for mitigating the pernicious inflTrade Review"The Anatomy of Fake News…offers much for readers interested in a better understanding of fake news. . . .clear and accessible." * California History *Table of ContentsAcknowledgments Introduction 1 The Fourth Estate: Democracy and the Press 2 The Faux Estate: A Brief History of Fake News in America 3 Satirical News and Political Party Propaganda Apparatuses 4 The Roots of State-Sponsored Propaganda 5 Fake News and the Internet Economy 6 Fighting Fake News: Solutions and Discontent 7 The Fake News Detection Kit: The Ten-Point Process to Save Our Democracy Notes Bibliography Index

Read more less

Book SynopsisViolent Inheritance deepens the analysis of settler colonialism's endurance in the North American West and how infrastructures that ground sexual modernity are both reproduced and challenged by publics who have inherited them. E Cram redefines sexual modernity through extractivism, wherein sexuality functions to extract value from life including land, air, minerals, and bodies. Analyzing struggles over memory cultures through the region's land use controversies at the turn of and well into the twentieth century, Cram unpacks the consequences of western settlement and the energy regimes that fueled it. Transfusing queer eco-criticism with archival and ethnographic research, Cram reconstructs the linkagesland linesbetween infrastructure, violence, sexuality, and energy and shows how racialized sexual knowledges cultivated settler colonial cultures of both innervation and enervation. From the residential school system to elite health seekers desiring the electric climates of the Rocky Mountains to the wartime incarceration of Japanese Americans, Cram demonstrates how the environment promised to some individuals access to vital energy and to others the exhaustion of populations through state violence and racial capitalism. Grappling with these land lines, Cram insists, helps interrogate regimes of value and build otherwise unrealized connections between queer studies and the environmental and energy humanities.Trade Review"This inclusion of energy in telling the story of sexual modernity and the framework of land lines will be of value to scholars in queer studies, energy and environmental humanities, and studies of the North American West." * Western American Literature *Table of ContentsContents List of Figures Preface: Rooted Kinship Acknowledgments Introduction: Land Lines of Violent Inheritance 1. Cartographies of Sexual Modernity 2. Settler Intimacies and the Social Life of the Archive 3. Childhood and Settler Aesthetics of Violence 4. Affected Persons, Sexual Transits, and Contested Public Memories 5. Petroculture and Intimate Atmospheres Conclusion: Infrastructures of Feeling and Queer Collaborative Stewardship Notes Bibliography Index

Read more less

Book SynopsisViolent Inheritance deepens the analysis of settler colonialism's endurance in the North American West and how infrastructures that ground sexual modernity are both reproduced and challenged by publics who have inherited them. E Cram redefines sexual modernity through extractivism, wherein sexuality functions to extract value from life including land, air, minerals, and bodies. Analyzing struggles over memory cultures through the region's land use controversies at the turn of and well into the twentieth century, Cram unpacks the consequences of western settlement and the energy regimes that fueled it. Transfusing queer eco-criticism with archival and ethnographic research, Cram reconstructs the linkagesland linesbetween infrastructure, violence, sexuality, and energy and shows how racialized sexual knowledges cultivated settler colonial cultures of both innervation and enervation. From the residential school system to elite health seekers desiring the electric climates of the Rocky Mountains to the wartime incarceration of Japanese Americans, Cram demonstrates how the environment promised to some individuals access to vital energy and to others the exhaustion of populations through state violence and racial capitalism. Grappling with these land lines, Cram insists, helps interrogate regimes of value and build otherwise unrealized connections between queer studies and the environmental and energy humanities.Trade Review"This inclusion of energy in telling the story of sexual modernity and the framework of land lines will be of value to scholars in queer studies, energy and environmental humanities, and studies of the North American West." * Western American Literature *Table of ContentsContents List of Figures Preface: Rooted Kinship Acknowledgments Introduction: Land Lines of Violent Inheritance 1. Cartographies of Sexual Modernity 2. Settler Intimacies and the Social Life of the Archive 3. Childhood and Settler Aesthetics of Violence 4. Affected Persons, Sexual Transits, and Contested Public Memories 5. Petroculture and Intimate Atmospheres Conclusion: Infrastructures of Feeling and Queer Collaborative Stewardship Notes Bibliography Index

Read more less

Book SynopsisHow we lost control of the internetand how to win it back. The internet has become a battleground. Although it was unlikely to live up to the hype and hopes of the 1990s, only the most skeptical cynics could have predicted the World Wide Web as we know it today: commercial, isolating, and full of, even fueled by, bias. This was not inevitable. The Gentrification of the Internet argues that much like our cities, the internet has become gentrified, dominated by the interests of business and capital rather than the interests of the people who use it. Jessa Lingel uses the politics and debates of gentrification to diagnose the massive, systemic problems blighting our contemporary internet: erosions of privacy and individual ownership, small businesses wiped out by wealthy corporations, the ubiquitous paywall. But there are still steps we can take to reclaim the heady possibilities of the early internet. Lingel outlines actions that internet activists and everyday users can take to defend and secure more protections for the individual and to carve out more spaces of freedom for the peoplenot businessesonline.Trade Review“The Gentrification of the Internet presents an accurate and accessible description of the current power imbalances taking place online. It pushes activists and users alike to start acting now and provides realistic examples and suggestions moving forward.” * Information & Culture *"In a moment of increasing nihilism about the role of the internet and the ability of regular people to resist a descent into a technology-driven dystopia, The Gentrification of the Internet offers a starting point for action, grounded in the reality of gentrification activism with proven results." * Lateral: Journal of the Cultural Studies Association *Table of ContentsAcknowledgments 1. Gentrification Online and Off 2. The People and Platforms Facebook Left Behind 3. The Big Problems of Big Tech 4. The Fight for Fiber 5. Resistance List of Resources Glossary Sources and Further Reading Index

Read more less

Book SynopsisThe aim of this book is to bridge the gap between the theory and practice of teaching language for communication. It is written principally for teachers who wish to adopt a communicative approach and would like to reflect on the principles that underlie it.Trade Review"I believe many teachers of ESL, EFL and LOTE would find this a useful book as would generalist teachers who have second language learners in their classes. It should find a place on preservice and inservice reading lists." Victorian Association of TESOL and Multicultural EducationTable of ContentsIntroduction. Part I: Language:. 1. Using Language for Communication. 2. Meaning and Interaction. Part II: Learning:. 3. Learning Language as a Skill. 4. Language Learning as a Natural Process. 5. Integrating Skill Learning and Natural Learning. Part III: Teaching:. 6. A Methodological Framework for Teaching Oral Communication. 7. Involving the Learners. Conclusion. Reference.

Read more less

Book SynopsisThis is a history of broadcasting and its impact on modern life in Britain from its origins in the 1920s to the outbreak of the Second World War. Its concerns are with programmes and their makers and with the audiences for which they were made. It is a pioneering work of cultural and social history.Trade Review"Their work promises to change irreversibly our perception of both the history of British broadcasting and of its place in the wider political, cultural and social history of Britain." Sight and Sound "This admirably balanced new study . . . deserves the attention of lay readers as well as scholars . . an important piece of work." The Independent on Sunday ". . . an impressive volume . . . informed by concepts." The Guardian "This is a quite outstanding book: a social history of radio broadcasting in Britain up to 1939. It is a work of sustained scholarship but, although more that 150,000 words long, an immensely enjoyable read." Tom Nossiter, London School of Economics. " A truly magisterial work, unlikely to be bettered for a generation." ScreenTable of ContentsPreface. Introduction. 1. Public Service Broadcasting part 1. Part I: Broadcasting and Politics: . 2. The Containment of Controversy. 3. The Management of News and Political Debate. 4. Broadcasting and Unemployment. 5. Broadcasting and Foreign Affairs. Part II: The Production of Information: News, Features and Talks:. 6. News Values and Practices. 7. Features and Social Documentaries. 8. Forms of Talk. Part III: The Production of Entertainment and Culture: Music and Variety:. 9. Music Policy. 10. Musical Tastes. 11. Time and Money, Entertainment and Culture. 12. Styles of Variety. Part IV: Broadcasting and its Audiences:. 13. The National Culture. 14. Local and Regional Broadcasting. 15. Manchester and its Programmes. 16. The Listener. Bibliography and References. Footnotes.

Read more less

Book SynopsisThe cities and the regions of the world are being transformed under the combined impact of a restructuring of the capitalist system and a technological revolution. This is the thesis of this book, now in paperback. Castells not only brings together an impressive array of evidence to support it but puts forward a new body of theory to explain it.Trade Review"The Informational City is a major achievement, a real tour-de-force. Although many other social scientists have been groping their way towards an understanding of the new economy and society, Castells has leap-frogged them all to produce the definitive analysis that will surely stand for years to come." Peter Hall, Times Higher Education Supplement "Castells provides a careful and closely-argued exposition. This is the book to read to find out ... how the space economy of the United States is being reshaped. Castells describes in compelling detail a burgeoning sphere of communication flows which is transforming organisations, work, and individual lives." Nigel Thrift, New Statesman and Society "The Informational City is one of [Castells] most important works. In it he presents an impressive synthesis drawing on the results of a large number of research studies ... Castells has managed simultaneously to provide the best available summary of the best studies on the new regional industrial structure of the USA, and a set of thought-provoking essays about the deep structure of the information technology revolution and neo-conservative economic policies. The book will be of use to teachers and researchers alike." Ian Miles, University of Sussex "This book is provocative and relatively easy to read. The author presents a convincing case for the dawn of an informational age that promises to complicate capitalist social organization." Growth and ChangeTable of ContentsAcknowledgements. Introduction. 1. The Informational Mode of Development and the Restructuring of Capitalism. 2. The New Industrial Space. The Locational Pattern of Information Technology Manufacturing and its effects of Spacial Dynamics. 3. The Space Flows. The Use of New Technologies in the Information Economy and the Dialectics between Centralization and Decentralization of Services. 4. Information Technology, The Restructuring of Capital-Labour Relationships, and the Rise of the Dual City. 5. High Technology and the Transition from the Urban Welfare State to the Suburban Warfare State. 6. The Internationalization of the Economy, New Technologies, and the Variable Geometry of Spatial Structure. Conclusion. Appendix to Chapter 2. Index.

Read more less

Book SynopsisThis book challenges the age--old myth that womena s talk is trivial and unimportant. Drawing on a corpus of spontaneous conversation between friends, Jennifer Coates demonstrates the richness and complexity of the language used in such talk, focusing on womena s use of hedges, questions and repetition.Trade Review"Coates's book is an extraordinary study of the discourse of female friendships, based on recordings of a large number of naturally-occurring same-sex conversations among female and (for comparison) male friends, supplemented by ethnographic interviews with the same and other women, and analyzed by means of discourse analysis ... In empirical terms, Coates has provided a detailed analysis of the linguistic strategies making up this discourse of solidarity, the collaborative floor." Bent Preisler, University of Roskilde "While this text is important reading for specialists in discourse, it is accessible to lay readers as well, so it is both an important research text as well as a good tool to use in introducing students to discourse analysis" Timothy Frazer, Western Illinois University "Jennifer Coates celebrates and describes friendships and talk among women; at the same time, she provides an argument for feminist ethnographic research methods. She writes a clear, detailed and rich study based on the transcripts of 20 conversations among women, and on the transcripts of interviews with 15 women .... Women Talk is likely to become a pivotal publication.....This book offers a very useful conversation about women friends' talk." Cheris Kramarae, University of IllinoisTable of ContentsAcknowledgements vii Notes on the Transcription of the Conversations x Transcription Conventions xii 1 ‘This is on tape you know’ 1 The origins of the book 2 ‘She’s just a very very special person to me’ 16 Talk and women’s friendship 3 ‘We never stop talking’ 44 Talk and women’s friendships 4 ‘We talk about everything and anything’ 68 An overview of the conversations 5 ‘D’you know what my mother did recently?’ 94 Telling our stories 6 ‘The feminine shape … is more melding in together’ 117 The organization of friendly talk 7 ‘You know so I mean I probably …’ 152 Hedges and hedging 8 ‘It was dreadful wasn’t it?’ 174 Women and questions 9 ‘I just kept drinking and drinking and drinking’ 203 Repetition and textual coherence 10 ‘Thank god I’m a woman’ 232 The construction of differing femininities 11 ‘Talk’s absolutely fundamental’ 263 Being a friend Appendices 287 Notes 297 Bibliography 311 Index 320

Read more less

Book SynopsisRelevance, first published in 1986, was named as one of the most important and influential books of the decade in the Times Higher Educational Supplement.Trade Review‘This book … is very likely to become a classic, not only because of its potential implications for linguistics, cognitive psychology and anthropology, but because of the range and originality of the theory it proposes.’ – Pascal Engel, Revue Philosophique ‘Cognitive science is very often marred by demarcation disputes and protectionist attitudes which have little or no rational basis. Occasionally, however, it works as it should and a book appears which reaches across the bread and butter lines which institutional life forces upon us. Relevance is, I think, such a book.’ – Alan Leslie, Mind and Language. ‘The repercussions of Relevance are likely in the long run to be great – felt first, perhaps, in the pragmatics of conversation, the philosophy of language, and reader-response criticism, but also in many other activities: construction of memory models, pedagogy, machine learning and (doubtless) advertising and propaganda.’ – Alastair Fowler, London Review of Books ‘I recommend this book to people interested in linguistics, philosophy of language and pragmatics, and, definitely, to people who cultivate an interest in semiotics.’ – Umberto Eco, L’Expresso ‘This is probably the best book you’ll ever read on communication.’ – Rhetoric Society QuarterlyTable of ContentsPreface to Second Edition. List of symbols. 1. Communication. 2. Inference. 3. Relevance. 4. Aspects of Verbal Communication. Postface. Notes to First Edition. Notes to Second Edition. Notes to Postface. Bibliography. Index.

Read more less

Book SynopsisIn today's global business environment it is necessary to communicate across cultural boundaries of languages, styles, and values. This text aims to help individuals deal with different cultural practices by developing their capacity to learn culturally appropriate behaviours and actions.Trade Review"The Scollons have long been leaders in the field of intercultural communication. Now Yuling Pan brings her extensive research and consulting experience to join with them in providing a theoretically sound, methodologically rigorous, and eminently practical approach to business communication in an international environment. Their 'three-cultures' exchange model avoids the common pitfall of binary cultural comparison, and their case history approach demonstrates the effectiveness of using multiple perspectives to address the complexity of real workplace situations. This rich and insightful book will prove invaluable to individuals working in international contexts and the trainers who prepare them, and to anyone who wants a deeper understanding of intercultural communication." Deborah Tannen, author of I Only Say This Because I Love You "[Professional communication in international settings] is scholarly and extremely informative, yet it is also enjoyable to read with its illuminating examples...This book is a must for business people or professionsal who strive to achieve a better understanding and more effective communication in cross-cultural interactions." Language in Society "Rich with culture-specific communication examples, the book contributes to our understanding of intercultural communication." Language PolicyTable of ContentsList of Figures. Preface. 1.Analyzing Communication in the International Workplace. 2. The Telephone Call: When Technology Intervenes. 3. The Resumé: A Corporate "Trojan Horse". 4. The Presentation: From Dale Carnegie to Ananova the Avatar. 5. The Meeting: Action or Ratification?. 6. The Reflective View: Seeing Ourselves as Others See Us. Appendices: Reflective Self-Assessment. 1: The Communication Display Portfolio Exchange Planner. 2: Presenting Across Cultures. 3: Suggestions for Users. Further Reading. References. Index.

Read more less

Book SynopsisO'Donnell takes a reading on the promise and the threat of electronic technology for our literate future. He reinterprets today's communication revolution through a series of refracted comparisons with earlier revolutionary periods: the transition from oral to written culture, from the papyrus scroll to the codex, from copied manuscript to print.Trade ReviewIt is the contention of James J. O'Donnell in his stimulating and well-written Avatars of the Word that the electronic era does not mean the demise of face-to-face education but its strengthening..."My purpose in writing this book," he states, "has been to make it clearer what is happening or what might happen by thinking about similar transformations in the past." Thus his first five chapters suggest ways of thinking about our own times from the standpoint of Latin late antiquity...Institutions still in place today were established then--churches, law courts, schoolrooms and libraries. The transition from oral to written culture took place and O'Donnell's meditations on the creation of print culture...are lucid, informative, and engrossing. His final four chapters, however, which analyze the humanities vis-a-vis the electronic media and focus on rethinking the modern university, give the book its true originality. "What happens to higher education when every student has a link to a flood of words and images, metastasizing in every imaginable way from around the world, and when every teacher and every student can reach out to each other at all hours of the day and night?" No one knows yet, but O'Donnell's thoughts on the subject are never less than provocative. -- Robert Taylor * Boston Globe *Much of what makes this book useful as a guide to the future is the ways in which O'Donnell challenges us to reconsider the past. Previous "new" media arrivals have tended to supplement rather than supplant their predecessors. The tendency has been to consider the march of progress (from papyrus roll to codex manuscript to printed book) as a serial relay from one technology to the next, an oversimplification that equates the rise of the Internet with the fall of the book. In reality, each time a new medium appears there follows a period of coexistence in which a culture's overall dialogue is broadened. O'Donnell suggests today's new media are on the verge of offering their own benefits. Particularly for humanists, the author envisions the Web's hypermedia doing a better job than books at revealing complex truths. He proposes a new mode of scholarship in which the single-author, linear-narrative monograph becomes part of a larger discourse, where primary and secondary sources exist side by side, as do authors and commentators. -- Peter Meyers * Wired *[James O'Donnell's] approach to the long-term effects of the computer revolution on reading and higher education feels like a bracing, sophisticated exchange of ideas...His purpose is to compare the transformation already begun within the electronic medium to earlier transformations such as those from oral to written culture in ancient Greece, the papyrus scroll to the codex manuscript, and the codex to the printed book...The impression left on this reader is of someone deeply excited by the changes occurring and enthused at the possibilities inherent in the new medium. -- Greg Nixon * Journal of Consciousness Studies *O'Donnell approaches the ever-increasing distinction between a bound volume and a floppy disk by attempting to make clearer "what is happening or what might happen by thinking about similar transformations in the past." [O'Donnell] proves a most engaging guide, highlighting vignettes along man's media highway from rock carvings to offset printing...His illumination of our changing uses of speech impresses with both scholarship and presentation. -- Ralph Hollenbeck * The Citizen *This splendid bound codex is required reading for all the dummkopf literary Cassandras who claim that the Internet will put the book out of business. Nevertheless, O'Donnell thinks there is some kind of information-technology revolution going on, and as both [a] professor of classics and vice-provost for information systems, he is happily placed to write a deeply cultured analysis of what it all means and to draw intriguing historical parallels. * The Guardian *The lesson is that new media seldom drive out old. Instead, they rub along and interact in unanticipated ways. James O'Donnell, a classicist turned infotech guru, explores this ever-shifting ecology of communication in his eloquent new book. -- Boyd Tonkin * The Independent *From the many strands of O'Donnell's academic life he has woven a consideration of the 'connections among speaking, writing, and reading today.' Avatars of the Word is, however, about ever so much more than those connections. The implications and importance of the book's contents are worth serious contemplation by all intellectuals—especially those who contribute to and draw from peer-reviewed scientific literature. The threads of Avatars lead from Socrates and Plato; through the Alexandria and other libraries, codices, Augustine, Cassiodorus, and both old and new liberal arts; to the virtual library, hyperlinking, distance education (and other threatening attributes of the 21st-century university) and the life of the mind in cyberspace. -- Michael A. Keller * Science *Is there room on the shelf for more than one history of reading? James O'Donnell proves there is with his Avatars of the Word. His entertaining and anecdotal style and easy movement between past and present is reminiscent of Alberto Manguel's earlier work A History of Reading...A fascinating and important glimpse of a reading revolution that may affect us all. -- Paul Kincaid * New Scientist *[Avatars of the Word] reflects in lucid, thoughtful, and thought-provoking prose on the textual foundations of Western culture and the evolving connections among the technologies for recording, distributing, and preserving the written word from the late Latin antiquity to our contemporary age of electronic information...O'Donnell points out that improvements and innovations in technology initially tend to be perceived simply as better ways to do familiar tasks. Over time, their cumulative effects, which cannot be foreseen, much less controlled, create new and different environments to which individuals and societies must adapt. In Avatars, O'Donnell has chosen to speak to the positive potential consequences of electronic texts even as he acknowledges that there are other, less desirable possibilities. * College and Research Libraries *Avatars of the World is an extremely wide-ranging, engagingly readable, and thought-provoking book...The closing years of the twentieth century are indeed exciting times for the academic world and perhaps the greatest contribution that Avatars makes is to demonstrate the relevance and involvement of the study of classical antiquity in the debate. Classical scholars and teachers who are concerned for the continued well-being of their discipline in the rapidly advancing information age will enjoy reading it. -- John Hilton * Scholia Reviews *In fulfilling his intentions, the author is interesting to cause one to enter, at any rate in the margins of his book, into frequent discussions with him: I should award him high praise. -- P. G. Naiditch * The Classical Bulletin *The motivating idea behind the book is to offer a comparative examination of different moments of communications technology change: critically, from papyrus roll to codex (a change that I located in O'Donnell's period), but also from oral to written culture, manuscript to print and handwriting to typewriting. -- Ian Saunders * The Year's Work in Critical and Cultural Theory *Table of ContentsPreface Introduction: The Scholar in His Study 1. Phaedrus: Hearing Socrates, Reading Plato 2. From the Alexandrian Library to the Virtual Library and Beyond Hyperlink: The Instability of the Text 3. From the Codex Page to the Homepage Hyperlink: The Shrine of Nonlinear Reading 4. The Persistence of the Old and the Pragmatics of the New Hyperlink: Who Owns That Idea? 5. The Ancients and the Moderns: The Classics and Western Civilizations 6. Augustine Today: Linear Narratives and Multiple Pathways 7. The New Liberal Arts: Teaching in the Postmodern World Hyperlink: How Does Teaching Work? 8. What Becomes of Universities? (For Professors Only) 9. Cassiodorus: Or, the Life of the Mind in Cyberspace Bibliographic Notes Index

Read more less