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Book Synopsis

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Book Synopsis

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Book Synopsis'The most important book to read about the AI boom' (Wired): The 'gripping' (New Yorker) true story of the first time machines came for human jobs—and how the Luddite uprising explains the power, threat, and toll of big tech and AI today Named one of the best books of the year by The New Yorker, Wired, and the Financial Times • A Next Big Idea Book Club 'Must-Read' The most urgent story in modern tech begins not in Silicon Valley but two hundred years ago in rural England, when workers known as the Luddites rose up rather than starve at the hands of factory owners who were using automated machines to erase their livelihoods. The Luddites organized guerrilla raids to smash those machines—on punishment of death—and won the support of Lord Byron, enraged the Prince Regent, and inspired the birth of science fiction. This all-but-forgotten class struggle brought ninetee

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Book Synopsis'An explosive new book' Daily Mail '[A] careful, comprehensive interrogation of every major Facebook scandal. An Ugly Truth provides the kind of satisfaction you might get if you hired a private investigator to track a cheating spouse: it confirms your worst suspicions and then gives you all the dates and details you need to cut through the company's spin' New York Times __________________________________________ Award-winning New York Times reporters Sheera Frenkel and Cecilia Kang unveil the tech story of our times in this riveting, behind-the-scenes expose that offers the definitive account of Facebook's fall from grace. Once one of Silicon Valley's greatest success stories, for the past five years Facebook has been under constant fire, roiled by controversies and crises. It turns out that while the tech giant was connecting the world, they were also mishandling users' data, allowing the spread of fake news, and the amplification of dangerous, polarising hate speech. In a period of Trade Review[Frenkel and Kang] have produced the ultimate takedown via careful, comprehensive interrogation of every major Facebook scandal. An Ugly Truth provides the kind of satisfaction you might get if you hired a private investigator to track a cheating spouse: it confirms your worst suspicions and then gives you all the dates and details you need to cut through the company's spin. * New York Times *A comprehensive account . . . drawn from first-hand testimonies. Thoroughly engaging * The Times *An explosive new book * Daily Mail *A detailed dismantling of what happened at the highest levels of the company as it pursued a policy of deny, deflect and obfuscate. * New Statesman *Better sourced than all of its predecessors in the genre . . . makes for gripping as well as depressing reading. One of the book's striking revelations is that there is more anxiety inside the company than we realised. Many Facebook employees have been anguished, frustrated or angry about what their employer has been doing in its relentless quest for growth. Some have tried to alert their superiors to their concerns. But time and again the bad news hasn't persuaded those bosses because they didn't sync with the overriding imperative of endless corporate growth . . . The problem of Facebook is Zuckerberg. And the question posed by this splendid book is: what are we going to do about him? * Observer, Book of the Week *Drawing on more than 1,000 hours of interviews with hundreds of Facebook associates, [Kang and Frenkel's] fly-on-the-wall exposé shows a company that often looks the other way . . . What marks this book out is how it gets under the corporate bonnet, using information from mostly disgruntled former Facebook staff to build a picture of astounding corporate arrogance and irresponsibility. * Sunday Times *The definitive history of what has happened to the social network since its inception . . . a great read * Times Radio *Impeccably researched through interviews with the company's present and former employees, investors and even enemies, [An Ugly Truth] examines how the social network is used to spread disinformation and its role in the Cambridge Analytica scandal and Donald Trump's 2016 presidential victory. * Sunday Times, Business Books of the Year *

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Book SynopsisWinner of the 2024 De Groot Prize awarded by the International Society for Bayesian Analysis (ISBA)Statistical Rethinking: A Bayesian Course with Examples in R and Stan builds your knowledge of and confidence in making inferences from data. Reflecting the need for scripting in today's model-based statistics, the book pushes you to perform step-by-step calculations that are usually automated. This unique computational approach ensures that you understand enough of the details to make reasonable choices and interpretations in your own modeling work.The text presents causal inference and generalized linear multilevel models from a simple Bayesian perspective that builds on information theory and maximum entropy. The core material ranges from the basics of regression to advanced multilevel models. It also presents measurement error, missing data, and Gaussian process models for spatial and phylogenetic confounding.The second edition emphasizes the directed acyclic graph (DAG) approach to causal inference, integrating DAGs into many examples. The new edition also contains new material on the design of prior distributions, splines, ordered categorical predictors, social relations models, cross-validation, importance sampling, instrumental variables, and Hamiltonian Monte Carlo. It ends with an entirely new chapter that goes beyond generalized linear modeling, showing how domain-specific scientific models can be built into statistical analyses.Features Integrates working code into the main text. Illustrates concepts through worked data analysis examples. Emphasizes understanding assumptions and how assumptions are reflected in code. Offers more detailed explanations of the mathematics in optional sections. Presents examples of using the dagitty R package to analyze causal graphs. Provides the rethinking R package on the author's website and on GitHub. Trade Review"The first edition (and this second edition) of *Statistical Rethinking* beautifully outlines the key steps in the statistical analysis cycle, starting from formulating the research question. I find that many statistics textbooks omit the issue of problem formulation and either jump into data acquisition or further into analysis after the fact. McElreath has created a fantastic text for students of applied statistics to not only learn about the Bayesian paradigm, but also to gain a deep appreciation for the statistical thought process. I also found that many students appreciated McElreath’s engaging writing style and humor, and personally found the infusion of humor quite refreshing."- Adam Loy, Carleton College"(The chapter) ‘Generalized Linear Madness’ represents another great chapter of an even better edition of an already awesome textbook."- Benjamin K. Goodrich, Columbia University"(Chapter 16) is a worthy concluding chapter to a masterful book. Eminently readable and enjoyable. Brimful of small thought-provoking bits which may inspire deeper studies, but first and foremost a window on the trial and error process involved in building a statistical model or rather, indeed, any scientific theory."- Josep Fortiana Gregori, University of Barcelona"I do regard the manuscript as technically correct, clearly written, and at an appropriate level of difficulty. The technical approaches and the R codes of the book are perfect for our students. They can learn concepts of Bayesian models, data analysis, and model validation methods through using the R codes. The codes help students to have better understanding of the models and data analysis process." - Nguyet Nguyen, Youngstown State University "As a textbook it successfully brings the statistician’s toolbox to a wider audience with an accessible style and good humour. It should be recommended to statistics students, both old and new."- Nathan Green, Journal of the Royal Statistical Society, 2021, https://doi.org/10.1111/rssa.12755"In conclusion, Statistical Rethinking frames usual methods and tools taught in graduate statistical courses into a different way to encourage the reader to understand the details and appreciate the underlying assumptions. The accompanying R package offers example codes for some interesting problems that are not available in standard library or other popular packages. This book can be used as a supplement to a graduate course or it can be used by practitioners wanting to brush up their knowledge with better understanding of statistical techniques."- Abhirup Mallik in Technometrics, August 2021"The first edition (and this second edition) of *Statistical Rethinking* beautifully outlines the key steps in the statistical analysis cycle, starting from formulating the research question. I find that many statistics textbooks omit the issue of problem formulation and either jump into data acquisition or further into analysis after the fact. McElreath has created a fantastic text for students of applied statistics to not only learn about the Bayesian paradigm, but also to gain a deep appreciation for the statistical thought process. I also found that many students appreciated McElreath’s engaging writing style and humor, and personally found the infusion of humor quite refreshing."~Adam Loy, Carleton College"(The chapter) ‘Generalized Linear Madness’ represents another great chapter of an even better edition of an already awesome textbook."~Benjamin K. Goodrich, Columbia University"(Chapter 16) is a worthy concluding chapter to a masterful book. Eminently readable and enjoyable. Brimful of small thought-provoking bits which may inspire deeper studies, but first and foremost a window on the trial and error process involved in building a statistical model or rather, indeed, any scientific theory."~Josep Fortiana Gregori, University of Barcelona"I do regard the manuscript as technically correct, clearly written, and at an appropriate level of difficulty. The technical approaches and the R codes of the book are perfect for our students. They can learn concepts of Bayesian models, data analysis, and model validation methods through using the R codes. The codes help students to have better understanding of the models and data analysis process." ~Nguyet Nguyen, Youngstown State University"In conclusion, Statistical Rethinking frames usual methods and tools taught in graduate statistical courses into a different way to encourage the reader to understand the details and appreciate the underlying assumptions. The accompanying R package offers example codes for some interesting problems that are not available in standard library or other popular packages. This book can be used as a supplement to a graduate course or it can be used by practitioners wanting to brush up their knowledge with better understanding of statistical techniques."~Abhirup Mallik in Technometrics, August 2021"As a textbook it successfully brings the statistician’s toolbox to a wider audience with an accessible style and good humour. It should be recommended to statistics students, both old and new."~ Nathan Green, Journal of the Royal Statistical Society, 2021Table of Contents1. The Golem of Prague. 2. Small Worlds and Large Worlds. Chapter 3. Sampling the Imaginary. 4. Geocentric Models. 5. The Many Variables & The Spurious Waffles. 6. The Haunted DAG & The Causal Terror. 7. Ulysses’ Compass. 8. Conditional Manatees. 8. Conditional Manatees. 9. Markov Chain Monte Carlo. 10. Big Entropy and the Generalized Linear Model. 11. God Spiked the Integers. 12. Monsters and Mixtures. 13. Models With Memory. 14. Adventures in Covariance. 15. Missing Data and Other Opportunities. 16. Generalized Linear Madness. 17. Horoscopes.

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Book SynopsisA new edition of the million copy bestseller on negotiation by the man who coined the term 'win-win'.

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Book SynopsisBased on a study of property markets over the last 200 years, Harrison warns of the danger to banks, business and jobs of ignoring a remarkably regular 18-year cycle. He accuses Gordon Brown of giving people a false sense of security by his repeated claim, last made in his 2007 Budget speech, that 'we will never return to the old boom and bust'

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Book SynopsisWhether smashed on toast or hailed as a superfood, the avocado has taken the world by storm, but what are the environmental and social impacts of this trendy fruit?This book does not seek to demonise the avocado and its many enthusiasts. Instead, it will illuminate consumers on the often unseen impacts of foods. A staple of cafes, restaurants, homes, and social media channels, demand for the avocado has grown exponentially over the past thirty years. From an everyday crop in South and Central America to a global phenomenon, this drastic change in demand has many consequences for people and the planet. As demand grows, so does the need for more land, with land clearances threatening habitats and biodiversity. As production grows, so does global distribution and the impacts that air and sea travel have on the environment. The shift from a local to a global product disturbs the local food system, raising serious questions around food sovereignty and food justice and the importanTrade Review"This book is a desperately needed examination into the extensive impact that our food system has on our planet."Randy Hayes, Founder of Rainforest Action Network"Every food that we eat has an impact on our planet and our society. The Avocado Debate is a timely consideration of the journey of one fruit."Vicki Hird, author of Rebugging the Planet"The Avocado Debate is a much-needed examination of the far-ranging impact that one food can have on our society and our planet."Rob Percival, author of The Meat Paradox"Honor Eldridge’s exploration of questions around global food trade and sustainability is both needed and timely." Patrick Holden, Founder of the Sustainable Food Trust"The Avocado Debate highlights the complexity of the fruit’s production and the environmental and social impact that they have on our planet"Professor Ruben Sommaruga, Professor of Ecology at the University of InnsbruckTable of Contents1. The American Pear: The History of the Avocado 2. Commercially Viable: The Creation of the Hass Avocado3. Superfood: The Nutritional Value of Avocados4. Avocado Toast: Social Media, Marketing, and Influence5. Green Gold: The Creation of NAFTA and the Resistance of US Producers6. Holy Guacamole: Impact of NAFTA on Mexican Food Systems7. New Markets: Regional Challenges to Mexico’s Avocado Monopoly 8. The High Seas: The Global Avocado Trade and Shipping9. Growing Orchards: Land-use Change and Biodiversity Loss from Avocado Cultivation 10. Embedded Water: How Avocados Impact Water and the Potential Policy Solutions11. Vida Campesina: Mexican Agroecology and Food Sovereignty 12. Cartel Control: Narcotics, Criminality, and Avocados13. Alternative Guacamole: Shifting Consumption Patterns14. Assurance: Certifying Avocados and the Role of Technology15. A New Generation: Genetics and Novel Breeding of Avocados

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Book SynopsisHotels and Resorts: An investor''s guide presents a comprehensive analysis of how hotels, golf courses, spas serviced apartments, gyms and health clubs and resorts are developed, operate and are valued. Drawing on over 18 years' experience in the leisure property industry, David Harper provides invaluable advice on how to buy, develop and sell such properties. Working through the required due diligence process for purchases, including how to identify a good buy, through the route map for a successful development and ending with how to ensure you maximise your returns when selling the asset, this book covers the whole life-cycle of leisure property ownership.Examples of valuations, development issues and sales processes are taken from the USA, UK, France, Nigeria, Kenya, Australia, Hong Kong, Singapore and Brazil provide in depth analysis on the similarities and differences in approach to hotels and resorts in various parts of the world. ThTrade Review"… a go-to source at any stage of the investment’s lifecycle to deliver business models that optimize assets and align with owner expectations." —Forum HOTel&SPA, December 2016Table of ContentsSection 11. The Investment Lifecycle2. Ownership Guide3. Buying Guide4. Development Guide5. Construction Guide6. The Disposal GuideSection 27. Methods of Valuation8. Due Diligence9. Financial Due Diligence – Understanding the Business10. Valuation Due DiligenceSection 311. Rental Valuations12. Site Values and How they are Determined13. Serviced Apartment Values and how they are Determined14. Resorts with Fractional Ownership Units and how their Value is Determined15. Gym Values and How they are Determined16. Golf Course Values and How They Are Determined17. Spa Values and How they are Determined

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Book SynopsisThe most important reference to Six Sigmaâfully updated for the latest advancesThis thoroughly revised, industry-standard guide delivers all the information you need to apply Six Sigma techniques and dramatically improve processes, profitability, sustainability, and long-term growth. Written by two of the foremost authorities in Six Sigma, the book shows you, step by step, how to build the best teams and foster effective leadership while maximizing customer satisfaction and boosting profits. This new edition features a number of important updates, including AI, big data and machine learning, healthcare statistics, and modern supply chain challenges. This hands-on resource also lays out cutting-edge applications for social media data, decision trees, remote technology, and web scrapers.Coverage includes: Six Sigma implementation and management Recognizing and capitalizing on opportunity Data-driven management Selecting and suppo

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Book SynopsisNigel Slack is Emeritus Professor of Operations Management and Strategy at Warwick Business School, an Honorary Professor at Bath University, and 'Honorary Fellow of the European Operations Management Association'. He is an educator, consultant, and writer with a wide experience in many sectors. Alistair Brandon-Jones is a Full Chaired Professor in Operations and Supply Chain Management, and Head of the Information, Decisions, and Operations Division at the University of Bath, School of Management. He is also an Adjunct Professor for Hult International Business School and Danish Technical University. Nicola Burgess is a Reader in Operations Management at W;arwick Business School. She has worked extensively with public sector organisations to understand operations management and improvement in a public sector context.Table of Contents Operations management and performanceIntroductionKey questions What is operations management? What is the input–transformation– output process? Why is operations management important to an organisation's performance? What is the process hierarchy? How do operations (and processes) differ? What do operations managers do? Summary answers to key questionsProblems and applicationsWant to know more?Notes on chapter Operations strategyIntroductionKey questions What is strategy and what is operations strategy? How does operations strategy align with business strategy (top-down)? How does operations strategy align with market requirements (outside-in)? How does operations strategy align with operational experience (bottom-up)? How does operations strategy align with operations resources (inside-out)? How are the four perspectives of operations strategy reconciled? How can the process of operations strategy be organised? Summary answers to key questionsProblems and applicationsWant to know more?Notes on chapter Product and service innovationIntroductionKey questions What is product and service innovation? What is the strategic role of product and service innovation? What are the stages of product and service innovation? What are the benefits of interactive product and service innovation? Summary answers to key questionsProblems and applicationsWant to know more?Notes on chapter Process design – resourcesIntroductionKey questions Why is choosing the right resources important? Do processes match volume–variety requirements? Are process layouts appropriate? Are job designs appropriate? Summary answers to key questionsProblems and applicationsWant to know more?Notes on chapter Process design – analysisIntroductionKey questions Why is it important to get the details of process design correct? What should be the objectives of process design? How are processes currently designed? Are process tasks and capacity configured appropriately? Is process variability recognised? Summary answers to key questionsProblems and applicationsWant to know more?Notes on chapter Supply chain managementIntroductionKey questions What is supply chain management? How should supply chains compete? How should relationships in supply chains be managed? How is the supply side managed? How is the demand side managed? What are the dynamics of supply chains Summary answers to key questionsProblems and applicationsWant to know more?Notes on chapter Capacity managementIntroductionKey questions What is capacity management? How is demand measured? How is capacity measured? How is the demand side managed? How is the supply side managed? How can operations understand the consequences of their capacity management decisions? Summary answers to key questionsProblems and applicationsWant to know more?Notes on chapter Inventory managementIntroductionKey questions What is inventory? Why do you need inventory? How much should you order? (The volume decision) When should you order? (The timing decision) How can you control inventory? Summary answers to key questionsProblems and applicationsWant to know more?Notes on chapter Resource planning and controlIntroductionKey questions What is resource planning and control? What is the difference between planning and control? How do supply and demand affect planning and control? What are the activities of planning and control? What is enterprise resource planning (ERP)? Summary answers to key questionsProblems and applicationsWant to know more?Notes on chapter Operations improvementIntroductionKey questions Why is improvement so important in operations management? What are the key elements of operations improvement? What are the broad approaches to improvement? What techniques can be used for improvement? Why is risk management also improvement? Summary answers to key questionsProblems and applicationsWant to take it further?Notes on chapter Lean operationsIntroductionKey questions What is lean? How does lean consider flow? How does lean consider (and reduce) waste? How does lean consider improvement? How does lean consider the role of people? How does lean apply throughout the supply network? Summary answers to key questionsProblems and applicationsWant to take it further?Notes on chapter Quality managementIntroductionKey questions What is quality and why is it so important? What steps lead towards conformance to specification? What is total quality management (TQM)? Summary answers to key questionsProblems and applicationsWant to know more?Notes on chapter Project managementIntroductionKey questions What are projects? What is project management? How is the project environment understood? How are projects defined? How are projects planned? How are projects controlled and learned from? Summary answers to key questionsProblems and applicationsWant to know more?Notes on chapter

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Book SynopsisPauline Weetman, BA, BSc (Econ), PhD, CA, FRSE, is Professor Emerita of Accounting at the University of Edinburgh, with extensive experience in teaching at undergraduate and postgraduate levels, with previous chairs held at various universities across Scotland, UK. Darren Jubb is a lecturer in Accounting at the University of Dundee. He is a qualified Chartered Accountant with several years of experience teaching financial accounting and auditing at undergraduate and postgraduate levels.

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Book SynopsisAbout our authors Gerald Manning is an international author, consultant, speaker, and successful businessperson. Professor Manning's book Selling Today: Partnering to Create Value, now in its 14th edition, is today's international #1 selling textbook on negotiations and partnering. With Chinese, Spanish, International EnglishSpeaking, Canadian, Croatian, and US editions, millions have profited from the strategies and tactics presented. He is author of 4 additional books on management and sales, all published by large, international publishing companies. Gerald Manning also serves as a sales and marketing consultant to senior management and owners of more than 500 businesses, including both national and international companies. He appears regularly as a speaker at national sales and management conferences, and is featured regularly in training videos on sales and management. Professor Manning served as chair of the Marketing/ManageTable of ContentsPART 1: DEVELOPING A PERSONAL SELLING PHILOSOPHY Relationship Selling Opportunities in the Information Economy Evolution of Selling Models That Complement the Marketing Concept PART 2: DEVELOPING A RELATIONSHIP STRATEGY Ethics: The Foundation for Partnering Relationships That Create Value Creating Value with a Relationship Strategy Communication Styles: A Key to Adaptive Selling Today PART 3: DEVELOPING A PRODUCT STRATEGY Creating Product Solutions Product-Selling Strategies That Add Value PART 4: DEVELOPING A CUSTOMER STRATEGY The Buying Process and Buyer Behavior Developing and Qualifying Prospects and Accounts PART 5: DEVELOPING A PRESENTATION STRATEGY Approaching the Customer with Adaptive Selling Determining Customer Needs with a Consultative Questioning Strategy Creating Value with the Consultative Presentation Negotiating Buyer Concerns Adapting the Close and Confirming the Partnership Servicing the Sale and Building the Partnership PART 6: MANAGEMENT OF SELF AND OTHERS Opportunity Management: The Key to Greater Sales Productivity Management of the Sales Force APPENDICES Reality Selling Today Role Plays and Video Scenarios NewNet Systems Regional Accounts Management Case Study Partnership Selling Role Play

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Book SynopsisAbout our authors Jonathan Berk is the A.P. Giannini Professor of Finance at the Graduate School of Business, Stanford University and is a Research Associate at the National Bureau of Economic Research. Before coming to Stanford, he was the Sylvan Coleman Professor of Finance at Haas School of Business at the University of California, Berkeley. Prior to earning his PhD, he worked as an Associate at Goldman Sachs (where his education in finance really began). Professor Berk's research interests in finance include corporate valuation, capital structure, mutual funds, asset pricing, experimental economics, and labor economics. His work has won a number of research awards including the Stephen A. Ross Prize in Financial Economics, TIAA-CREF Paul A. Samuelson Award, the Smith Breeden Prize, Best Paper of the Year in The Review of Financial Studies, and the FAME Research Prize. His paper, A Critique of Size-Related Anomalies, was selected as one of the 2 best papers ever published in The Review of Financial Studies. In recognition of his influence on the practice of finance he has received the Bernstein-Fabozzi/Jacobs Levy Award, the Graham and Dodd Award of Excellence, and the Roger F. Murray Prize. He served 2 terms as an Associate Editor of the Journal of Finance, and a term as a director of the American Finance Association, the Western Finance Association, and academic director of the Financial Management Association. He is a Fellow of the Financial Management Association and a member of the advisory board of the Journal of Portfolio Management. Born in Johannesburg, South Africa, Professor Berk has 2 daughters, and is an avid skier and biker. Peter DeMarzo is the John G. McDonald Professor of Finance at the Graduate School of Business, Stanford University. He is the former President of the American Finance Association and a Research Associate at the National Bureau of Economic Research. He teaches MBA and PHD courses in Corporate Finance and Financial Modeling. Professor DeMarzo has also taught at the Haas School of Business and the Kellogg Graduate School of Management. He is a Fellow of the Econometric Society and former National Fellow at the Hoover Institution. Professor DeMarzo received the Sloan Teaching Excellence Award at Stanford and the Earl F. Cheit Outstanding Teaching Award at U.C. Berkeley. Professor DeMarzo has served as an Associate Editor for The Review of Financial Studies, Financial Management, and the B.E. Journals in Economic Analysis and Policy, as well as Vice President and director of the American Finance Association and President of the Western Finance Association. Professor DeMarzo's research is in the area of corporate finance, asset securitization, and contracting, as well as market structure and regulation. His recent work has examined issues of the optimal design of contracts and securities, leverage dynamics and the role of bank capital regulation, and the influence of information asymmetries on stock prices and corporate investment. He has received numerous awards including the Western Finance Association Corporate Finance Best-Paper Award, the Charles River Associates Best-Paper Award, the Barclays Global Investors/Michael Brennan Best-Paper of the Year Award from The Review of Financial Studies, and the Brattle Prize for the best corporate finance paper from the Journal of Finance. Professor DeMarzo was born in Whitestone, New York, and is married with 3 boys. He and his family enjoy hiking, biking and skiing. Jarrad Harford is the Paul Pigott - PACCAR Professor of Finance at the University of Washington's Foster School of Business. Prior to Washington, Professor Harford taught at the University of Oregon. He earned his PhD in Finance with a minor in Organizations and Markets from the University of Rochester. Professor Harford has taught the core undergraduate finance course, Business Finance, for 25 years, as well as an elective in Mergers and Acquisitions, and Finance for Non-financial Executives in the executive education program. He has won numerous awards for his teaching, including the UW Undergraduate Finance Professor of the Year (2010, 2012, 2016, 2021, 2022), Panhellenic/Interfraternity Council Business Professor of the Year Award (2011, 2013), ISMBA Excellence in Teaching Award (2006), and the Wells Fargo Faculty Award for Undergraduate Teaching (2005). Professor Harford is currently a Managing Editor of the Journal of Financial and Quantitative Analysis, and served as an Associate Editor for the Journal of Financial Economics, and the Journal of Corporate Finance. His main research interests are understanding the dynamics of merger and acquisition activity as well as the interaction of corporate cash management policy with governance, payout and global tax considerations. Professor Harford was born in Pennsylvania, is married, and has 2 sons. He and his family enjoy traveling, hiking and skiing

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Book SynopsisCharles E. Bamford, PhD (University of Tennessee), MBA (Virginia Tech), and BS (University of Virginia). Chuck worked in industry for 12 years prior to pursuing his PhD. His last position was as the Manager of Business Analysis (Mergers & Acquisitions, Dispositions, and Business Consulting) for Dominion Bankshares Corporation (now Wells Fargo). He is an Adjunct Professor of Strategy at Duke University (Fuqua) where he teaches in both the MBA and EMBA programs. He was previously a professor at the University of Notre Dame, University of Richmond, Texas Christian University, and Tulane University among others. He has been honored with 22 Professor of the Year Awards. He was named a Noble Foundation Fellow in Teaching Excellence and a Poets & Quants EMBA Favorite Professor. In 2013, Chuck founded Bamford Associates, LLC on a full-time basis. He has worked with tens of thousands of managers with organizations inTable of ContentsPART 1: INTRODUCTION TO STRATEGIC MANAGEMENT AND BUSINESS POLICY Basic Concepts of Strategic Management Corporate Governance Social Responsibility & Ethics in Strategic Management PART 2: SCANNING THE ENVIRONMENT Environmental Scanning & Industry Analysis Organizational Analysis & Competitive Advantage PART 3: STRATEGY FORMULATION Business Strategy Corporate Strategy Functional Strategy & Strategic Choice PART 4: STRATEGY IMPLEMENTATION & EVALUATION Global Strategy Organizing & Structure Staffing & Directing Evaluation & Re-Assessment PART 5: INTRODUCTION TO CASE ANALYSIS Suggestions for Case Analysis

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Book SynopsisSimon Smiles was a Group Managing Director at UBS and the Chief Investment Officer for Ultra High Net Worth Clients, where he established and ran the wealth management sustainable and impact investing teams. An IIF Future Leader, WEF Young Global Leader and member of the Milken Institute's Young Leaders Circle, he appeared regularly in global financial media speaking about sustainability and investments. Before moving to Zurich, he worked in Sydney and Hong Kong and earned a PhD in economics from the Australian National University. James Purcell is the Group Head of Sustainable Frameworks at Credit Suisse. He and his team coordinate the firm's approach to sustainable investing and lending. Previously, he was the Group Head of Sustainable, Thematic and Impact Investing at Quintet Private Bank, a privately held bank operating out of 50 cities across Europe. Earlier in his career he was a managing director at UBS, where he spent more than a decade in roles based in London, HTrade Review"A thoughtful and visionary book authored by two of the most established leaders in sustainable investing. It is insightful and inspiring while witty and entertaining. A must-read!" * Mirjam Staub-Bisang, Country Manager, BlackRock Switzerland *"A compelling read for those interested in sustainable investing and how it can be implemented in practice." * Axel A. Weber, Former President, Deutsche Bundesbank *"A refreshing change from theoretical papers. The authors are seasoned practitioners." * Mark Haefele, Chief Investment Officer, UBS Global Wealth Management *Table of Contents Chapter - 00: Introduction; Chapter - 01: What is sustainable investing?; Chapter - 02: Sustainable data and ESG ratings; Chapter - 03: Sustainable public equity markets; Chapter - 04: Sustainable public debt markets; Chapter - 05: Sustainable private markets; Chapter - 06: Themes and the United Nations Sustainable Development Goals; Chapter - 07: Sustainable multi-asset portfolios; Chapter - 08: Conclusion;

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Book SynopsisNick Hague, based in Manchester, UK, is co-founder and Head of Growth at B2B International. He has over 25 years' experience working across all industry sectors in B2B market research. He hosts the B2B Insights Podcast where he regularly interviews experts on B2B marketing, customer experience and branding. Paul Hague, based in Manchester, UK, is co-founder of B2B International. He has close to 50 years of practical experience in running a successful market research agency and is the author of Market Research in Practice 5e and The Business Model Handbook, also published by Kogan Page.Trade Review"In the customer experience space, we more often than not tell stories from the B2C world and give examples of customers who have been 'Wowed' or 'Saved' or 'Delighted'. How do we translate these lessons to an environment where the customer isn't buying a $80 jacket but a multimillion-dollar contract? Can these lessons even be translated, or do we need a whole new paradigm shift on what B2B Customer Experience is? This book answers that question." * James Dodkins, Customer Experience Rockstar & CX Evangelist, Pegasystems *"One thing that all businesses and consumers have in common is that they are on the receiving end of customer experiences on a daily basis. While consumer facing organisations have been consciously aware of this fact for many years, organisations that predominantly provide products and services to other businesses have been much slower to catch on. Defining, delivering and managing the customer experience in a B2B environment is becoming ever more critical in a business world that continues to be challenged and disrupted from many fronts. Nick and Paul not only recognise this, but they have pulled together a piece of work that will help any organisation understand how to turn the words 'customer experience' into a tangible reality - a reality that leads to improved customer perception AND financial performance. The authors brilliantly provide the building blocks that turn the science of customer experience into something you will be able to practically adopt and deploy. B2B Customer Experience is a hugely valuable read for anyone who has an aspiration to achieve sustainable growth." * Ian Golding, Global Customer Experience Specialist *"Nick and Paul Hague do a brilliant job of tackling a topic that many have written off as impossible - how to deliver a great B2B customer experience. If you're in a B2B business and have customers who you want to delight, this book is a must-read. The Hagues masterfully take the reader through each of the foundational elements that are critical to designing and delivering a great customer experience in an easy-to-understand approach that is supported by customer stories and case studies, making this book a practical guide for your successful B2B customer experience transformation." * Annette Franz, Founder and CEO, CX Journey Inc. *"Too many of the books that are written about customer experience are dominated by insights and stories from B2C companies and markets. Therefore, it's refreshing to find a book that has been written with B2B companies and markets in mind. This is a really useful guide that will help B2B executives understand and apply the fundamental elements of what it takes to deliver a great customer experience." * Adrian Swinscoe, Adviser and Bestselling Author of How to Wow *"There are more B2B companies than B2C companies in the world. Every B2B company needs to be an experience-led business. This book will help you become one." * Blake Morgan, Customer Experience Futurist *"While much has been written about customer experience in the consumer space, the business-to-business sector is typically neglected. The focus on B2B is what makes this book a compelling read. Nick and Paul Hague's vast experience has been detailed in five easily digestible sections that hold the readers hand from 'Why bother?' through to developing strategies and implementation of CX. The case studies where clients share their experiences in their own words help bring the authors concepts to life." * Shep Hyken, Customer Service and Experience Expert, Shepard Presentations *"Nick and Paul Hague have done an extraordinary job of capturing every aspect of how to create and maintain world class B2B customer service for any industry or organisation and even to help entrepreneurs figure out how to compete with the big guys. I consider myself an expert on customer service after my 42 years with Hilton Hotels, Marriott International and my final role of running Walt Disney World Operations for 10 years, but I can honestly say I learned some new ways to think about going from average to good to great to greater with customer service. Keep this book on your desk as your go-to resource for creating magic for your customers." * Lee Cockerell, Former Executive Vice President of Operations, Walt Disney World Resort *"This book brings the world of B2B CX to life with case studies and data. It's filled with powerful insights that can help B2B companies improve their customer experience." * Peter Weinberg, Head of Development, B2B Institute/LinkedIn *"A goldmine of insights into how to create winning B2B customer experience and its vital role in building loyalty and driving growth. Unlike many B2B texts, Nick and Paul remind us of the importance of emotions to B2B businesses; that 'emotional factors usually trump rational factors when it comes to supplier choice'. This book is powerful support for those who champion emotional intelligence in B2B." * Peter Field, Marketing Consultant *Table of Contents Section - ONE Part one: Why Bother?; Chapter - 01: What is customer experience and what triggers it?; Chapter - 02: The importance of customer experience; Chapter - 03: The Net Promoter Score and customer experience; Section - TWO Part two: A Plan For Delivering Excellent Customer Experience; Chapter - 04: The six pillars of customer experience; Chapter - 05: Staying on track; Chapter - 06: Staying ahead of the competition; Chapter - 07: Drivers of customer experience; Chapter - 08: Customer experience throughout the customer journey; Section - THREE Part three: Turning The Customer Experience Plan Into Action; Chapter - 09: The long and the short of customer experience; Chapter - 10: Selling your customer experience strategy within your company; Chapter - 11: Building a customer experience culture; Chapter - 12: Horses for courses; Chapter - 13: Getting the right people; Section - FOUR Part four: Linking Customer Experience To The 4Ps; Chapter - 14: How your brand affects customer experience; Chapter - 15: How your products affects customer experience; Chapter - 16: How your prices affects customer experience; Chapter - 17: How distribution and the supply chain affects customer experience; Chapter - 18: How advertising and promotions affects customer experience; Section - FIVE Part five: The Role Of IT In Customer Experience; Chapter - 19: Make or break; Chapter - 20: Customer relationship management; Section - SIX Part Six: Moving Forward; Chapter - 21: Continuous improvement in customer experience;

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Book SynopsisKeith Keating is a Chief Learning Officer at BDO and Academic Director for the University of Pennsylvania's CLO doctoral program. A respected industry author and keynote speaker, he has more than 20 years' experience in the Learning and Development (L&D) industry. He champions lifelong learning as the pathway to seizing control of one's career trajectory and is also an advocate for talent development. He leverages his platform to emphasize human talent as the cornerstone of organizational success. He resides in Toronto, Canada.Trade Review"Embark on a journey of transformation with The Trusted Learning Advisor. This book is a treasure trove of strategies, tools and insights to transition from a traditional L&D role to a trusted business partner. Let it guide you and your colleagues towards becoming change agents for learning, development and business performance!" * Elliott Masie, Chair, The MASIE Learning Foundation *"Dr. Keating's groundbreaking work serves as a transformative compass for L&D professionals and academics alike, offering not only an update on the latest in learning science but also illuminating the path towards fostering trust and building impactful relationships." * Dr. Raghu Krishnamoorthy, Director, University of Pennsylvania’s Chief Learning Officer Executive Doctoral Program *"The story of talent development is being actively rewritten. HR and learning professionals need to rapidly rethink how they prepare the workforce and workplace to address the evolving complexity of work. To develop and grow a future-ready workforce, L&D must bring a strong perspective, a flexible and strategic approach and an end-to-end mindset to developing talent. In this book, Dr. Keating presents an actionable approach to help reverse the malaise that many L&D organizations now find themselves in. He offers an approach that recognizes how we must become more connected to the business, more consistent in our solutions and more credible as trusted advisors that enable the outcomes both the business and the workforce need in today's work environments." * Brandon Carson, Global Head of Learning, Starbucks *"Steeped in practical wisdom, The Trusted Learning Advisor is a game-changer for every L&D professional. It urges you to redefine your role, align your strategies with the business objectives and prove the value of learning interventions. Let this book be your guide in your journey from being a simple order-taker to an indispensable strategic partner." * Matthew Daniel, Senior Principal of Talent Strategist, Guild Education *"WARNING: This book contains learning and development GOLD. This notion of being an order taker is a constant battle in the L&D world. Many of us struggle with this daily. Dr. Keating has so eloquently articulated practical insights and strategies that will allow any learning professional to navigate the important role of the 'Trusted Learning Advisor'. It is so important that those struggles don't become battles, but rather opportunities to build strong relationships with strategic partners. Once the key is turned, prepare to unlock excellence and the full potential of your learning programs!" * Stephanie Curry, Manager, Cadillac Academy *"The ability to learn, unlearn and relearn has never been more critical for organizations in these challenging times. Dr. Keating's The Trusted Learning Advisor provides readers with practical wisdom, invaluable tools and transformative strategies that equip L&D professionals with all the tools they need to lead their companies to become places where learning is a strategic advantage." * Paul Estes, VP, Magic Leap *"For years, the HR function has been striving to transition to the role of trusted business advisors. All too often the Learning & Development function has forgotten that it is either directly part of the HR function or at least tangentially connected with the explicit goal of unleashing the capability of both individual employees and the collective organization. In his book, The Trusted Learning Advisor, Dr. Keith Keating aptly zeros in on this oft made mistake of L&D leaders and highlights proven practices that can help the most junior to the most senior L&D leaders become trusted advisors to the business. His book is a must read for any L&D leader looking to bring true purpose to their role and impact to their organization." * Clint Kofford, Chief Talent Officer, Covetrus *"There is a great change that needs to be made in the learning and development industry and leaders like Keith Keating, who have the authority, experience and clearly well researched practices to back it up, are going to be the ones to help strengthen the wave of momentum. The Trusted Learning Advisor provides a truth and sincerity that needs to be heard, while giving you tangible and practical strategies to evolve and be better integrated into the learning worlds of your organizations. Read it." * Lauren Waldman, Founder and Learning Scientist, Learning Pirate Inc. *"Embrace the future of learning and development with The Trusted Learning Advisor. This captivating book offers L&D professionals a wealth of practical advice, tools, and strategies to elevate their role from order-taker to trusted strategic partner. By aligning learning strategies with business objectives and influencing key stakeholders, you'll become a driving force behind your organization's growth and transformation. Prepare to embark on a journey of personal and professional transformation with this invaluable guide." * Alison Redpath, Learning Leader, HSBC *"An L&D champion and a Trusted Learning Advisor himself, Dr Keith Keating now shares over 20 years of invaluable, hard-earned experience on navigating the challenging, day-to-day delivery of corporate L&D and performance improvement successfully. Leaving no stone unturned, he covers everything from managing stakeholder expectations right through to personal, continuous development and branding. A motivational and experienced mentor, Keith's optimism and positivity throughout is infectious. I highly recommend The Trusted Learning Advisor to anyone, from those only starting out in L&D, to those looking to reflect upon and improve their current practice." * Dr. Markus Bernhardt, Consultant, ChangeUp Operations *"The role of the L&D professional must transform to meet stakeholder and shareholder demands. The Trusted Learning Advisor outlines this transformative pathway to ensure that the role L&D plays is no longer a transaction, but rather strategic partners with credibility and reliability. This is a must read for any L&D professional!" * Dr. Chris Bittinger, President, Open Pivot *"The Trusted Learning Advisor effectively captures an approach that will allow learning practitioners to ensure they deliver real organizational value. Developing the skills to become an internal consultant that can genuinely move the needle is priceless and timeless." * Adam Stedham, CEO, GP Strategies *Table of Contents Chapter - 01: Introduction to Trusted Learning Advisors; Chapter - 02: Understanding Order Takers; Chapter - 03: Why do we need to evolve?; Chapter - 04: What makes a Trusted Learning Advisor?; Chapter - 05: The Art of Trust Chapter - 06: Building Relationships Chapter - 07: Taking the Order; Chapter - 08: Defining the value of Trusted Learning Advisors; Chapter - 09: Best Practices of Trusted Learning Advisors

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Book SynopsisSimon Thompson is the Managing Director of the Global Capacity Building Coalition (GCBC). He was previously Chief Executive of the Chartered Banker Institute, and Founding Chair of the UK Government's Sustainable Finance Education Charter.

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Book SynopsisHilary Scarlett is an international speaker, consultant and author. Her work has spanned Europe, North America and Asia and focuses on helping leaders in the private and public sectors to introduce change efficiently and effectively. Based in London, UK, she is a member of the British Neuroscience Association and the British Psychological Society.

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Book SynopsisAn exploration of some of the most high profile environmental and sustainability challenges facing businesses and consumers, and 101 of the most practical solutions from the world of marketing.In our fast-moving and consumer-driven world in which more than 10 million people are Marketers social and environmental issues are increasingly being moved to the top of boardroom agendas. Each and every company, and therefore every marketer, has a responsibility to learn about the changing landscape in which they operate, and to adapt their skills, creativity and influence accordingly.From the authors of Sustainable Marketing, awarded Highly Commended at the Business Book Awards 2022, Can Marketing Save the Planet? is the ultimate guidebook for this journey, taking a deep dive into some of the most high profile subjects and solutions that every marketer needs to know about. It details the main priorities that companies should consider, and provides a 10Trade ReviewUrgent, relevant and actionable, this is a book that anyone who does marketing needs to read and take action on. -- Seth Godin * Founding Editor, The Carbon Almanac *As Marketers we need to question whether we are part of the problem and if we’re part of the problem, then we should be changing our objectives to become part of the solution. Our objective should be to help consumers engage in more sensible consumption. For those serious about driving a more sustainable future, this book offers Marketers a wealth of practical guidance. -- Philip Kotler * S.C. Johnson & Son Distinguished Professor of International Marketing, Kellogg School of Management, Northwestern University *It strikes me that this is a book which serves multiple audiences equally well: both a compelling “Why To” guide for those who need to be inspired and nudged towards taking sustainability action, and an effective “How To” guide for those who have already figured out their “Why”. For Marketers who are already convinced of the importance of sustainability and who want help and advice on how to play their part in the transformation of their businesses and achievement of SDGs, this book acts as a highly actionable how-to guide – clarity on both strategic and tactical opportunities for making real and rapid progress for their business and for wider society. For these enlightened Marketers, this is a perfect desktop companion, and will become as well-thumbed as my Thesaurus was back in my early copywriting days! It’s the kind of book that should come with a pack of those post-it page markers, because people will want to mark up their copies for easily finding key chapters again and again. For marketers who are less enlightened, reading this book cover to cover will help them understand the challenge and the opportunity sustainability brings them and their businesses, and enable them to find their “Why”. And once they’ve found their why, the book then provides them with a compendium of strategies and actions to help them discover their how. -- Caroline Taylor OBE * Former CMO, IBM Global Markets *An inspiring and practical tour de force, lighting the path to the future of the marketing profession. Essential reading for all Marketers. -- James Perry * Co-Chairman of COOK, Co-Founder of B Corp movement in the UK *Each one of these 101 ways Marketing Can Save The Planet is spot on. This book is a must-read for Marketers and everyone who knows that sustainability is a communications challenge. -- Solitaire Townsend * Chief Solutionist & Co-Founder of Futerra *Can Marketing Save the Planet? stands as a testament to the lucidity and clarity of Gemma and Michelle’s writing. Rather than attempting to entirely reinvent the wheel of marketing, they’ve skilfully re-envisioned it through a sustainable lens. Their insights are universally applicable, catering to Marketers in companies of all sizes across various sectors. Moreover, with its comprehensive nature – leaving no stone unturned – and packed with over 300 actionable insights, this book is undeniably the most practical and indispensable guide for anyone venturing into sustainable marketing. Hats off to Gemma and Michelle for delivering such a groundbreaking resource! -- Wim Vermeulen * Director of Strategy and Sustainability at Bubka (BCorp), author, and documentary maker *An engaging and inspiring guide for experienced marketing practitioners, those just starting out, or small businesses wanting to align their marketing and sustainability ambitions, this book helps you navigate the maze of information and plan a practical, purpose-driven pathway. It covers a wide range of topics: from carbon footprints to the circular economy, from carrot or stick to collaboration, from customer insights to changing behaviours. Building on their experience and passion for sustainability and marketing, Michelle and Gemma share insights from a wide range of leading thinkers, all underpinned with accessible research and reports. The result is an easily digestible compendium of bite-size chapters, each with actionable takeaways and useful resources – highly recommended! -- Catherine Weetman FRSA FIEMA * host of the Circular Economy podcast and author of A Circular Economy Handbook: How to Build a More Resilient, Competitive and Sustainable Business *In a world where environmental concerns are paramount, this book is a beacon of hope, showing how marketing, when wielded responsibly, can be a powerful driver of a more sustainable and eco-friendly future. Can Marketing Save the Planet? is not just a book; it is a roadmap towards a greener and more sustainable world. A must-read for anyone who believes in the power of communication and branding to drive positive change. -- Jaideep Prabhu * Professor of Marketing, Cambridge Judge Business School *Marketing can, and must, save the planet. For any Marketer wondering where on earth to start, this book is a deeply practical, meticulously researched gloves-off guide on how to do it. With core terms and concepts explained, inspiring case studies, and practical actions to take at the end of each chapter, you’ll finish the book feeling fully equipped to play your role in helping solve humanity’s most pressing problem. -- Tessa Clarke * Co-founder & CEO, Olio, the local sharing app *A powerful and inspirational read from two leaders of sustainability knowledge specifically aimed at a global marketing profession. From the introduction and reading the Sustainable Marketer Manifesto you will be hooked and inspired to read on and learn how as a Marketer, you play a pivotal role in helping to tackle the climate crises. It’s full of easy to understand knowledge and practical action plans to implement in your organization. Can Marketing Save the Planet? It’s a resounding YES after reading this book. -- Asif Choudry, FCIM * Chartered Marketer, Sales and Marketing Director, Resource *This brilliant book doesn’t shy away from the daunting task at hand, but it left me inspired that change is possible. Planet positive can be profit positive, and marketing leaders ought to be the driving force behind this movement. -- Gavin Sheppard * Chief Executive, Pinwheel *A book packed with useful resources and references. It’s authoritative with practical actions to take! -- Adam Bastock * Small99 *The authors of Can Marketing Save the Planet? have covered everything that anyone working in marketing, could possibly want to know about ethical and sustainable marketing – from net zero, to employee engagement, education, and learning, ESGs, CSR, greenwashing, working with activists, innovation, green websites, to use of language…and so much more! It’s a hugely comprehensive book, with a core message to help marketers drive sustainability and change – inside and out. The book is packed with the latest learnings, case examples and trends. If you are in marketing or in business, this book will become your best read and your best friend. -- Sangeeta Waldron * Founder, Serendipity PR & Media, and author *If you are looking for an illuminating guide on navigating the landscape of sustainable marketing, this is the gem you need. Packed with helpful tips and tools, it enables marketers to take actionable steps to turn challenges into opportunities. Relevant case studies will inspire Marketers to learn from successful models and foster the collaborative mindset which is so crucial to the success of achieving a sustainable future. -- Jackie Marshall * Head of Brand and Public Engagement, Fair Trade UK *Michelle and Gemma have turned around their lives and careers in response to what they have learned about the climate emergency. And now they are making their hard won lessons easily available to all of us who might follow. Their action-packed new book offers us a practical pathway to lean into our most pressing challenges, future-proof our businesses and thrive by doing something more meaningful with our marketing. I cannot recommend it highly enough. -- Paul Skinner * author of The Purpose Upgrade and Founder of MarketingKind *From the passionate change agents to those just dipping their toes in the water of marketing for climate good, this book gives practical advice and tips for everyone on how to challenge and reform a marketing system to save the planet. Essential reading for anyone who believes in a values-based approach to communications and is keen on leaving a world behind for the next generation. -- Sophie Howe * the first Future Generations Commissioner for Wales *Uber comprehensive, thoroughly thought-provoking, unbelievably relevant and ultimately actionable. I highly recommend this game-changer in modern marketing strategy... and yes, armed with this insight, “Marketing CAN save the planet”! -- Sarah Walker-Smith * CEO Ampa & Shakespeare Martineau *In my opinion, the #1 problem in climate change is storytelling. We need to be telling the right stories to the right people. We’re getting better at it, but there’s still a lot of work to be done. If you don’t think marketing is a climate job, pick up this book and think again! -- Zach Stein * Co-Founder, Carbon Collective *Wherever you are in your organization’s sustainability journey, Can Marketing Save the Planet? is an essential repository of information, knowledge and resources for actionable climate impact. For internal communicators looking to add strategic value, it has everything you need to engage and inspire internal stakeholders, for a more agile transition to Net Zero business. -- Cat Barnard * Director, Working the Future *Michelle and Gemma have distilled a wealth of experience and information into a perfect balance of provocations and practical resources. An Action-orientated guide to help marketers reimagine the role of marketing as the world transitions to a more regenerative and net zero future. It’s a book you can refer to again and again. -- Laura Wade * Global Head of Sustainability Strategy, essencemediacom *Reimagining marketing’s role, this book champions it as a dynamic force for good. With concise and insightful standalone sections, it offers actionable insights guiding Marketers to practices for a thriving world. -- Dr. Mark Bloomfield * Founder of Transformation Tour, Founder of Turbulence, Fellow at Cambridge Judge Business School *This book is a useful, in-depth, yet practical guide – for using marketing and Marketers’ influence as a force for good – good for the organization(s), communities, societies and economies that marketers work with, live in and depend on. -- Slavina Dimitrova * Founder of Slavina Marketing *A call to arms that is bringing empowerment, hope and optimism encouraging its readers to mobilize and become part of the solution. I strongly believe the Climate Emergency has a communication issue – marketing has the ability to help connect us to solutions and speak to people where it really matters, to their hearts. -- Hannah Cox * The Better Business Network *Much has been written on sustainability in the last decade, but very little of relevance for marketing professionals. This new book covers huge amounts of ground for marketing teams, often on the backfoot when it comes to ESG conversations. From Circular Economy to Carbon Footprint, from Greenwashing to Degrowth, every topic is covered in a succinct and digestible fashion. The final section on Measurements and KPIs is of extraordinary value. Carbon budgets are suddenly much easier to understand. If you work in marketing and you want to know precisely what is happening in sustainability right now, then this is the quickest route to knowledge. -- Paul Foulkes-Arellano * Founder, Circuthon Consulting *A great walk along the pathway of change to a sustainable future. Highlighting how credible marketing can provide an essential lever for change and signposting vital resources. -- Illana Adamson, BCS (Hons), IEMA * CEO Be Better (board advisor, thought leader, C-Suite sustainability coach) *

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Book SynopsisA Good Disruption describes how disruptive technology can be used to combat the economic challenges of our age and sets out an inspirational vision of a more effective and sustainable growth model.Disruptive technology is one of the defining economic trends of our age, transforming one major industry after another. But what is the true impact of such disruption on the world''s economies, and does it really have the potential to solve global problems such as low growth, inequality and environmental degradation? The provocative answer is that such disruption could indeed solve many of these issues, but that it won''t... at least, not on its current trajectory.A Good Disruption highlights some of the huge costs that are at stake, and argues that managing such disruption will be the defining business challenge of the next decade. In order for us to meet that challenge, the book sets out a bold and inspirational vision for a more robust and sustainable economic model. RTrade ReviewA Good Disruption convincingly argues that, to reconcile growth, planetary boundaries and human wellbeing, we have to step into the engine room of our industrial system and make it net positive by design. The good news is that this is no longer a dream – but a choice. A choice we must make. -- Paul Polman * CEO, Unilever *An essential eye-opening book for the urgently-needed paradigm shift away from the depleting economic models of today, and towards a more positive dynamic for the economy, natural resources and people. -- Antoine Frérot * Chairman and CEO, Veolia *A must-read for all who want to change this world for the better. -- Dr. Jürgen Hambrecht * Chairman of the Supervisory Board, BASF *Inspired and inspirational … in its portrayal of what we can do and create if we anticipate, think, design and organize. It is beautifully written by those who know how to deliver as well as how to analyse. It is a tremendous achievement. -- Nicholas Stern * IG Patel Professor of Economics and Government, London School of Economics and President of the British Academy *A Good Disruption makes a compelling case for redefining economic prosperity, unlocking creativity and kickstarting regenerative cycles in the digital age. -- Ellen MacArthur * Founder, the Ellen MacArthur Foundation *This well-written book should be read by anyone who wants a prosperous and environmentally sustainable world. -- Adair TurnerA Good Disruption is the best reading for helping us to fix a broken compass. -- Janez Potocnik * Co-chair UNEP International Resource Panel *This book is both thought-provoking and challenging, and should be read by every business leader and politician. -- John Allan * Chair of London First, Tesco and Barratt Developments *The authors provide guidance on how we could harness current changes to create more sustainable growth and a more inclusive society. An inspiring read. -- Dr. Nikolaus von Bomhard * CEO of Munich Re *Makes a compelling case for the new models of production and consumption we must surely develop. -- Matthew Taylor * Chief Executive, RSA *What is actually often seen as a threat, the authors turn into something positive: Modern, disruptive technologies as a viable solution to the major challenges of the future and a much more sustainable economy. This engaging perspective on future growth is quite surprising, very knowledgeable, and above all well told with a lot of case studies and insightful examples from around the world. My clear recommendation for this inspiring view – you will read this book with great profit! -- Prof. Dr.-Ing. Wolfgang Reitzle * Chairman of the Supervisory Board of Linde AG and of Continental AG *This book will most likely transform each and every reader. -- Anders Wijkman * Co-president of the Club of Rome *

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Book SynopsisGood information gives designers a competitive advantage. Understanding the wishes of a client and the needs and preferences of their audience drives innovation. The ability to gather research, analyze findings, and apply them to project goals is as important to successful design teams as their conceptual and aesthetic skills. This essential handbook will help readers understand what design research is and why it is necessary, outline proven techniques and methods, and explain how to incorporate them into any creative process. A Designer’s Research Manual was one of the first books to apply research practices to the benefit of visual communication designers. This long awaited second edition follows more than a decade of active use by practitioners, design educators, and students around the world. Comprehensively updated, A Designer's Research Manual second edition includes: Over 25 proven research strategies and tactics Added content about planning research, analyzing results, and integrating research into the design process Suggestions for scaling research for any project, timeline, or budget All new in-depth case studies from industry leaders, outlining strategy and impact Updated images, illustrations, and visualizations Quick Tips for rapid integration of research concepts into your practice Trade ReviewThis clearly written and smartly designed guide is perfect for designers of all disciplines looking to expand their range. * Design Observer *

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Book SynopsisThe one primer you need to develop your managerial and leadership skills. Whether you're a new manager or looking to have more influence in your current management role, the challenges you face come in all shapes and sizes--a direct report's anxious questions, your boss's last-minute assignment of an important presentation, or a blank business case staring you in the face. To reach your full potential in these situations, you need to master a new set of business and personal skills. Packed with step-by-step advice and wisdom from Harvard Business Review's management archive, the HBR Manager's Handbook provides best practices on topics from understanding key financial statements and the fundamentals of strategy to emotional intelligence and building your employees' trust. The book's brief sections allow you to home in quickly on the solutions you need right away--or take a deeper dive if you need more context. Keep this comprehensive guide with you throughout your career and be a more impactful leader in your organization. In the HBR Manager's Handbook you'll find: - Step-by-step guidance through common managerial tasks - Short sections and chapters that you can turn to quickly as a need arises - Self-assessments throughout - Exercises and templates to help you practice and apply the concepts in the book - Concise explanations of the latest research and thinking on important management skills from Harvard Business Review experts such as Dan Goleman, Clayton Christensen, John Kotter, and Michael Porter - Real-life stories from working managers - Recaps and action items at the end of each chapter that allow you to reinforce or review the ideas quickly The skills covered in the book include: - Transitioning into a leadership role - Building trust and credibility - Developing emotional intelligence - Becoming a person of influence - Developing yourself as a leader - Giving effective feedback - Leading teams - Fostering creativity - Mastering the basics of strategy - Learning to use financial tools - Developing a business case

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Book SynopsisSales leadership essentials for an era of rapidly advancing digital technology.Managing an effective sales organization is key to revenue generation, customer satisfaction, and business results. But whether you''re a sales manager or leading a large sales force, it''s increasingly challenging to balance success today with driving the digital sales transformation that will position your team for the future.With actionable insights and examples from many industries worldwide, the HBR Sales Management Handbook provides the resources you need to build value for your company, your customers, and your sales teams. The book covers the fundamentals every sales manager needs to know and explores today''s most challenging issues around digital: bringing value to informed and self-sufficient customers while managing the business; hiring, developing, and retaining the best talent; managing sales in the remote, multichannel world; using AI and analytics to support critical decisions; navigating change with continuous improvement; and building the next generation of sales information hubs.Your job as a sales leader is vast and dynamic. This handbook is a collection of proven and forward-looking ideas to help you, your salespeople, and your customers win.HBR Handbooks provide ambitious professionals with the frameworks, advice, and tools they need to excel in their careers. With step-by-step guidance, time-honed best practices, and real-life stories, each comprehensive volume helps you to stand out from the pack—whatever your role.

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Book SynopsisDiscover the extraordinary stories of the Jewish people who designed, made and sold fashion in twentieth-century London, revealing their vital role in making it an iconic fashion city. While Jewish people have long been associated with making clothes, the full extent of the contributions they made to London’s growing reputation as a global fashion capital and the democratisation of fashion through the development of ready-to-wear clothes in the twentieth century have been widely forgotten. Spanning all sectors of the fashion industry – from homeworking to haute couture – the book draws stories from generations of Jewish Londoners and is richly illustrated with images from across the city and the Museum of London’s collections. Fashion City takes you on a journey across London, from the busy clothing factories of the East End to the swinging boutiques of Carnaby Street and the manicured squares of Mayfair. Along the way it introduces you to the intriguing stories of the key figures behind London fashion, such as Frederick Starke, a boy from the East End whose ability to tell a creative story changed the way the world saw British ready-to-wear fashion; Otto Lucas, a gay Jewish German hat maker who became the most financially successful milliner in the world; Mr Fish, the rule-defying tailor who dressed Mick Jagger and Muhammed Ali; and Netty Spiegel, who escaped the Nazis on the Kindertransport and became a London wedding dress designer of choice under her ‘Neymar’ label. Bringing together a wealth of new research and presenting a novel perspective of London fashion, this book gives a voice to the city’s overlooked and often forgotten Jewish fashion makers.Trade ReviewDrawing on new research, this makes for a fascinating read. * This England *Table of ContentsForeword by David Sassoon - Prelude: Neymar | Netty Spiegel 1. Introductions - Key Figures: J. H. Fisher | Malka and Juda Fiszer 2. Making Clothes in the East End - Key Figures: Koupy | Charles Kuperstein 3. High-street Chains and the Wholesale Revolution - Key Figures: Otto Lucas Ltd | The Milliner Millionaire 4. Couture and Bespoke Dressmaking - Key Figures: Mr Fish | Michael Fish and Friends 5. Menswear Boutiques and Carnaby Street - Key Figures: Moss Bros | Generations of Moss Index Picture credits

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Book SynopsisLearn how to lead your organisation more effectively, manage it with greater efficiency and govern it with enhanced energy with this fully revised guide to civil society management by your side. A quintessential and long-trusted compendium with wise counsel on every page, it covers every issue you're likely to face as you drive your organisation forward. With over 21,000 other civil society leaders across the world owning a copy, no chief executives, chairs, trustees and senior managers should be without a copy. Middle and junior managers with aspirations to develop and widen their roles will also want to read it too. Voted number 2 on The Guardian list of "Five must-reads for charity workers"Trade Review'Whether you're new to the not-for-profit world or an old hand, if you care about the effectiveness of charities and want to build trust in the sector, read this. Then follow its practical and insightful lessons.' Lynne Berry, OBE, Chair, Breast Cancer Now;This book is so useful that it should be compulsory reading for every trustee, chief executive and senior manager. If everyone involved in management and governance read this book we'd have a more effective charity sector with far fewer problems.' Amanda Witherall, Chief Executive, Association of NHS Charities; 'Thorough, pragmatic and approachable - this authoritative how-to guide is ideal for civil society organisations of all stripes and at every stage of their development, whether newly incorporated organisations laying down their foundations or long-established charities striving for modern best practice.' Saleh Saeed, OBE, Chief Executive, Disasters Emergency Committee; 'Mike Hudson has the insight required to transform charities from well-meaning groups to high-impact organisations better able to achieve their mission. As CEO of an international charity I know that whether it's structuring staff teams, strengthening boards or working in strategic alliances, this book is an invaluable volume that I keep coming back to.' Philip Lymbery, Chief Executive, Compassion in World Farming; 'This book has always been required reading for those involved in management in the voluntary sector and this new and updated version with its focus on leadership and governance will be even more valuable. I warmly recommend it.' Baroness Pitkeathley, House of Lords; 'Mike Hudson stands out from the crowd: he understands not only the frameworks of governance and management in the not-for-profit sector but also the nuances and implications of behaviours within those frameworks. His book is a masterly combination of both elements. I refer to his work regularly and will continue to do so with this latest book.' David Gregson, Chair, Lawn Tennis Association

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Book SynopsisCommunity Fundraising is one of the oldest and most common forms of fundraising. Resilient in recessions and appealing to broad demographics, there is increased interest in the range of peer-to-peer and participatory fundraising activities that can attract new audiences and act as a gateway to ongoing supporter relationships. And yet in spite of this there is surprisingly little written about the eclectic mix of community fundraising activities. This book fills that gap. The guide brings together the expertise of many of our most experienced community fundraisers. It covers strategy and planning as well as the key activities that make up community fundraising from cash collections to small-scale and mass participation events. It offers techniques on managing volunteers and how to steward fundraising participants. Who is this book for? This will become the key textbook on community fundraising for fundraisers and events staff from both small and large organisations. It will also be of use to senior charity staff, CEOS and trustees considering a community fundraising strategy.Table of ContentsCommunity Fundraising is one of the oldest and most common forms of fundraising. Resilient in recessions and with a broad appeal there is increased interest in the range of peer-to-peer and participatory fundraising activities that can both attract new audiences and help maintain existing supporter relationships. And yet in spite of this there is surprisingly little written about this area of fundraising. This book fills that gap. The guide brings together the expertise of many of our most experienced community fundraisers. It covers strategy and planning as well as the key activities that make up community fundraising from cash collections to small-scale and mass participation events. It offers techniques on managing volunteers and how to steward fundraising participants. Who is this book for? This will become the key textbook on community fundraising for fundraisers and events staff from both small and large organisations. It will also be of use to senior charity staff, CEOS and trustees considering a community fundraising strategy.

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Book SynopsisPractical Project Management is a realistic and easy-to-follow guide to managing projects for voluntary organisations. It will help you shape and structure the passion that drives your work in order to achieve positive results. The book leads you through the key stages of project management from preparation to delivery and discusses the activities and decisions you will need to succeed. It covers: * Key tools and models for project planning * Resource management and risk control * Budget planning and dealing with finances * Project evaluation and assessing social benefit Incorporating down-to-earth examples and case studies, this book is essential for everyone involved in project management for the voluntary sector and vital to those who are new to this area.

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Book SynopsisDo you lurch from one fundraising campaign to the next, or are you able to step back and take the long view? The way you approach fundraising can make all the difference to your charity's success and its ultimate survival. The prudent fundraiser has to have a strategy in place that is both robust and dynamic, and this book will set you on the path to achieving that. Grounded in robust theory but with the needs of practitioners at its heart, this book will be your indispensable aid. It shows you how to: * Understand the internal and external fundraising environment * Identify your strategic objectives and key audiences * Structure your tactics * Track, measure and control your plan * Avoid strategic wear-out With additional insights around contemporary issues and advice on how to establish an ethical framework for your fundraising, this guide is a pre-requisite for all fundraising professionals.Trade Review‘This is a really welcome guide to the elements of creating and implementing a fundraising strategy, filled with useful and practical tools to create a fundraising plan grounded in insight. The content on fundraising ethics, inclusion and diversity, and emergent and agile strategy makes this book incredibly relevant in today’s changing fundraising landscape.’ Katie Simmons, Director of Fundraising Strategy, British Red CrossTable of Contents1 Introduction 2 The external audit 3 The internal audit 4 Research 5 Identifying your audience 6 Developing your message 7 Tactics 8 Contemporary issues in fundraising 9 Fundraising ethics 10 Monitoring and control 13 Getting buy in 11 Budgeting and scheduling 12 Avoiding wearout

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Book SynopsisGrants fundraising is a significant and highly competitive income source for charities, contributing over £3 billion of income from UK trusts and foundations alone. This guide shows you how to maximise the value of grants fundraising for your charity. By adopting a holistic view of fundraising, it takes into account all of the elements of the grant-seeking process rather than over-focusing on the proposal-writing stage.This title will make essential reading for all grants fundraisers whether new to the area or not.Trade Review‘This guide captures the essence of successful grants fundraising and is so well written the practical and well-informed advice jumps off the page. I also love the thoughtful analogies, examples and case studies that add depth to the information. If fundraisers follow Neela Jane’s wise suggestions, they will succeed.’ Amanda Delew, Director, Solid Management and Consultancy Services; ******* ‘I loved this book! Neela Jane has written a practical guide full of helpful tips, tools and examples to help you build relationships with trusts and foundations and to succeed in the complex world of fundraising. Whether you’re just starting out or you’ve got some fundraising experience and want to keep improving, this book is full of ideas that will help.’ Rob Woods, Author and Fundraising TrainerTable of ContentsIt will help you * Recognise the context for grants fundraising * Find and understand your funders * Plan your approach * Build the relationship and submit the ask * Establish good stewardship * Submitting the ask * Building the relationship * Troubleshoot potential problems

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Book SynopsisWhile technology and geopolitical forces change the face of business today, the patterns and challenges of organizing humans to work together across organization, culture, language and time zone boundaries remain. To face these challenges, all organizations need to be agile, networked and scalable. Networked, Scaled, and Agile reveals how to shape organizations that will enable people to make faster and better decisions in a more complex world. By outlining the tension between the need for agility/differentiation and scale/integration, the book offers a new way to think about this debate using the models of the Tower (vertical integration) and the Square (horizontal integration). It addresses the role of the leadership team and how the organization design process can build C-suite leaders and successors. Each chapter concludes with a series of reflection questions for leaders as well as a summary of key concepts and tips. Including case studies from global organizations, Networked, Scaled, and Agile reveals how organization design can address three of the biggest business challenges organizations face today: how to build a new capability across the entire enterprise; how to make the entire organization more customer-centric; and how to allow for faster innovation.Trade Review"Kates, Kesler and DiMartino have created something special. Their framework resists fads in favor of examining the core trade-offs in a business, its environment and through its lifecycle. I believe the concepts herein will survive the test of time." * Gary Guthart, CEO, Intuitive Surgical *"The team at Kates Kesler has an innate feel for how sound organizational design acts as the accelerator for sustainable growth. If you are an executive who is asked to lead a transformation or find a path for growth in these dynamic times, this book will prove invaluable." * Andre Martin, Vice President PeopleDev, Google *"Organization design is not just for the big company. The Kates Kesler methodology positioned Zwift for explosive growth. We've been able to scale efficiently and make smart decisions about linking innovation to our core business." * Eric Min, Founder and CEO, Zwift *"As part of our journey to transform VF's brand portfolio for the future, we partnered with the Kates Kesler team to reimagine our business operating model. Their expertise established a strong foundation that has enabled our enterprise functions and brands to work more seamlessly and with greater agility, ultimately improving how we serve our consumers around the world." * Steve Rendle, Chairman, President and CEO, VF Corporation *"This book shows you how to design an organization to be both big and fast. The Kates Kesler methodology guided W.L. Gore in making key choices to evolve our structure and still maintain the essence of our unique culture." * Mary Tilley, Enterprise Business Transformation Leader, W.L. Gore and Associates, Inc. *"An insightful, compelling and pragmatic book which offers thoughtful solutions to the complex organizational challenges faced by businesses today." * Andrew Clarke, President, Mars Wrigley *"This book provides a timely and insightful lens for thoughtful discourse on designing organizations in our fast-changing landscape. Its focus on networks, scale and agility deeply resonate with our efforts in the Singapore Public Service to design the future of work, workplace and workforce in our agencies." * Ong Toon Hui, Dean and CEO, Civil Service College, Singapore *"Kates, Kesler and DiMartino build on well-tested theories of human behavior and large-scale systems to show how organization design frameworks apply to the new and challenging realities of today." * Charles Snow, Professor Emeritus, Penn State Smeal College of Business *"This is the perfect book for leaders who need to align their organization with the strategy, and who are searching for a comprehensive framework. Kates, Kesler and DiMartino discuss the design of the overall operating model, horizontal linkages as well as the vertical layers and roles in complex organizations. They also provide numerous practical examples of how we can design organization to achieve both agility and efficiency." * Nicolay Worren, Associate Professor, School of Economics and Business, Norwegian University of Life Sciences, Co-founder of Reconfig, Member of curatorial board, European Organization Design Forum *Table of Contents Chapter - 00: Introduction; Chapter - 01: The Central Design Problem; Chapter - 02: Operating Models; Chapter - 03: Organization Models; Chapter - 04: Vertical Organization - The Tower; Chapter - 05: Horizontal Organization - The Square; Chapter - 06: Leadership in the Tower and the Square; Chapter - 07: Design Challenge - Enterprise Capabilities; Chapter - 08: Design Challenge - Customer Solutions; Chapter - 09: Design Challenge - Faster Innovation; Chapter - 10: Conclusion

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Book SynopsisAs we find ourselves at the cusp of an economic downturn, there has been a clear reinvigoration of Keynesian economics as governments are attempting to stimulate the market through public funds. Forming his economic theories in the wake of the Great Depression, John Maynard Keynes argued that a healthy economy depended on the total spending of consumers, business investors and, most importantly, governments too. Keynes formulated that governments should take control of the economy in the short term, rather than relying on the market, because, as he eloquently put it 'in the long run, we are all dead'. This graphic guide is the ideal introduction to one of the most influential economists of the 20th century, at a time when his theories may be crucial to our economic survival. Through a deft mixture of words and images, "Introducing Keynes" is a timely, accessible and enjoyable read.

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Book SynopsisThe ideal review for your statistics and econometrics courseMore than 40 million students have trusted Schaumâs Outlines for their expert knowledge and helpful solved problems. Written by renowned experts in their respective fields, Schaumâs Outlines cover everything from math to science, nursing to language. The main feature for all these books is the solved problems. Step-by-step, authors walk readers through coming up with solutions to exercises in their topic of choice. Clear, concise explanations of all statistics and econometrics concepts Appropriate for the following courses: Statistics and Econometrics, Statistical Methods in Economics, Quantitative Methods in Economics, Mathematical Economics, Micro-Economics, Macro-Economics, Math for Economists, Math for Social Sciences Table of Contents1. Introduction2. Descriptive Statistics3. Probability and Probability Distributions4. Statistical Inference: Estimation5. Statistical Inference: Testing Hypotheses6. Simple Regression Analysis7. Multiple Regression Analysis8. Further Techniques and Applications in Regression Analysis9. Problems in Regression Analysis10. Simultaneous-Equations Methods11. Time-Series Methods12. Computer Applications in Econometrics

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Book SynopsisWhy, in the '90s, did business flourish in California's Silicon Valley but decline along Route 128 in Massachusetts? The answer, Saxenian suggests, has to do with the fact that Silicon Valley developed a decentralized but cooperative industrial system while Route 128 came to be dominated by independent, self-sufficient corporations.Trade ReviewThis is scholarship at its best—thoroughly researched, elegantly written, a compelling story that’s relevant to business executives and policymakers everywhere. -- John Case * Boston Globe *The best book I’ve seen at analyzing the secrets of Silicon Valley’s success. And it shows why the valley’s future remains bright even though costs are high. -- James J. Mitchell * San Jose Mercury News *Saxenian’s findings are important because they highlight the fundamental organizational practices behind California’s economic successes in several key sectors, a reality dangerously ignored by many of the state’s political and business leaders. -- David Friedman * Los Angeles Times *A welcome addition to the growing literature on American high technology, offering fresh insights in a thorough…account of the economic and technological evolution of America’s premier high-technology regions. -- Richard Florida * Science *Regional Advantage is an impressive demonstration of why new technologies and new markets both create and are driven by new business models and corporate structures. -- Michael Stern * San Francisco Chronicle *Over the past decade, however, there has been a growing interest in the role which territory (in the form of regions, industrial districts, or innovative milieux) plays in fostering technical change and industrial innovation… One of the many virtues of this book is the way it penetrates beneath these superficial similarities, exposing a more complex, more telling set of differences which help to explain the very different fortunes of these regions in recent years… What we have here is a well-researched, elegantly written, and provocative book on a subject which should engage a wide array of disciplines, especially those with an interest in innovation and regional development. -- Kevin Morgan * Research Review *Table of ContentsPrologue Introduction: Local Industrial Systems 1. Genesis: Universities, Military Spending, and Entrepreneurs 2. Silicon Valley: Competition and Community 3. Route 128: Independence and Hierarchy 4. Betting on a Product 5. Running with Technology 6. Inside Out: Blurring Firms' Boundaries Conclusion: Protean Places Notes Historical Data Definitions and Data Sources Acknowledgments Index

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Book SynopsisIn a society where trust is in short supply and democracy weak, the Mafia sells protection, a guarantee of safe conduct for parties to commercial transactions. Drawing on the confessions of eight Mafiosi, Diego Gambetta develops an elegant analysis of the economic and political role of the Sicilian Mafia.Trade ReviewA remarkable theoretical achievement. Starting from what is apparently a most unpromising premise, that the workings of the Mafia can be understood within a rational choice framework, Gambetta repeatedly surprises us with his theoretical ingenuity… In a brief review, one cannot do justice to the complexity of the arguments in a book like Gambetta’s. Let it suffice to say I could not put it down and I estimate it will become a classic in the burgeoning literature upon the rational choice approach to sociological analysis. -- Peter Abell * British Journal of Sociology *The Sicilian Mafia goes far beyond the promise of the title. It represents an important and arguably enduring contribution to both sociological and economic theory. Gambetta’s book shows the fruitfulness of a rigorous economic analysis applied with consistency and it is, in spite of the ominous subject, fun to read. It sheds new light on the birth and evolution of the mafia. Furthermore, the twofold parallel between the mafia, an economic industry, and the state, the political community par excellence, can bring us to a more accurate understanding of the nature of the markets for unusual commodities like protection, and it contributes, indirectly, to the political theory of the emergence of protection agencies. -- Alberto Vannucci * European Sociological Review *Diego Gambetta’s analysis of the Sicilian Mafia is likely to become a classic. It uses a dazzling combination of economic theory and sociological insight to make sense of a significant but mysterious social institution. -- Robert Sugden * Journal of Economic Literature *This is a fascinating book. It provides a wealth of information about an organization which, despite its repellent nature, understandably continues to intrigue many people. And the narrative, based, as much of it is, on the testimony of various ex mafiosi who have turned state's evidence, possesses a compelling immediacy. As a work of history, it is first-rate. -- Larry J. Sechrest * Journal of Economics *Gambetta's study is, quite simply, brilliant. At once thoughtful and provocative, he argues that the mafioso deals not in violence, but in protection...Witty and well-argued, compelling but not didactic, this is precisely what a scholarly work should be. * Modern Italy *A carefully argued and well written interpretation of the Sicilian Mafia which should be required reading for every student of criminology. -- David Nelken * British Journal of Criminology *[Gambetta] has done an outstanding job of gathering and analyzing the data that were available...A tremendous achievement. -- Peter Kollock * American Journal of Sociology *Table of ContentsIntroduction PART 1: THE INDUSTRY OF PREOTECTION 1. The market 2. The resources 3. The industry PART 2: THE INDUSTRY IN SICILY 4. The Origins 5. The Cartel 6. The Trademarks PART 3: PROTECTION IN PRACTICE 7. Dispute Settlement 8. Orderly Markets 9. Disordered Markets Conclusion Postscript Appendix A: Etymologies of Mafioso and Mafia Appendix B: Descriptions of the Mafia Ritual Abbreviations Notes Bibliography Index

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Book SynopsisThe reputation of the financial industry could hardly be worse than it is today in the painful aftermath of the 2008 financial crisis. This title explains how people in financial careers - from CEO, investment manager, and banker to insurer, lawyer, and regulator - can and do manage, protect, and increase these assets.Trade ReviewRobert J. Shiller, Co-Winner of the 2013 Nobel Prize in Economics Winner of the 2012 Business Book Award in Finance & Economics, 800-CEO-READ Winner of the 2012 PROSE Award in Business, Finance & Management, Association of American Publishers Winner of the 2013 Bronze Medal Book Award in Economics, Axiom Business One of Choice's Outstanding Academic Titles for 2012 Shortlisted for the 2012 Best Finance Books in China, Caijing Magazine "Reading his book is like wandering through an interesting garden... [T]he best passages in this book make a persuasive case for a fresh view of an industry that is too glibly demonized. The most promising way to promote the good society, Shiller says, is not to restrain finance but to release it."--Sebastian Mallaby, New York Times Book Review "[R]igorous... Shiller presents a helpful taxonomy, and is convincing in his defence of insurers, financial advisers, and (some) bankers. He is good at relating even some of the more obscure and complex trading strategies to real world problems."--Howard Davies, Times Literary Supplement "Shiller, professor of economics at Yale and author of the best-selling Irrational Exuberance, examines the future of finance in this timely new book. Recognizing the anger of many Americans--as evidenced in part by the rise of the Occupy movement--Shiller suggests that the way to fix our increasingly unequal society is through the 'democratization' and 'humanization' of finance."--PublishersWeekly.com Online Review "Finance is in need of a little redemption. In his priestly new book, Finance and the Good Society, Mr. Shiller ... sets out to provide it. He argues convincingly that finance can, should and usually does make the world a better place... As an advocate for the financial system ... he is wonderfully persuasive because he never plays down the problems... Mr. Shiller reminds us of the profound importance of finance to making our society work."--Robin Harding, Financial Times "[S]hiller comes across as pragmatic as well as visionary, explaining how much financial capitalism has done for society and how much more it could do if harnessed for the common good."--James Pressley, Bloomberg News "[W]hile many have damned the finance industry for rampant self-interest and a tendency to prey on people's flawed thinking for its own benefit, Shiller wants to overhaul it to make sure finance serves the greater good. The key, he says, in his new book, Finance and the Good Society, is to democratize finance--giving the rest of us access to the tools and techniques that rich folks have used for decades to raise capital and protect themselves from risk."--Drew DeSilver, Seattle Times "[F]inance and the Good Society is so contrarian as to be shocking--all the more so because its author, Robert Shiller, is no head-in-the-sand capitalist nor a highly paid Wall Street shill... [A]t a time ... when fear is curbing financial innovation and the political climate could 'prevent financial capitalism from progressing in ways that could benefit all citizens,' Mr. Shiller's sensible message demands urgent attention."--Economist "Shiller has sought to prove what most of us were prepared to assume: finance may not be the great saviour that will create good society in the Utopian sense, but a society that truly seeks to be good will find in finance a willing partner that can help it achieve its goals. If you are looking for a social revolution, you will not find it in Finance and the Good Society but if you are planning a social revolution you should definitely read this book first."--Financial World "[D]eeply intelligent and elegantly argued."--BizEd "If Francois Hollande really believes finance is an enemy of society, he should read Robert J. Shiller."--Tim King, European Voice "What present would you give to the man who stands on the threshold of the elysee Palace--a man who has almost everything? A copy of Robert Shiller's Finance and the Good Society might be a timely present... [A] stimulating book."--European Voice "Extensively citing history, philosophy, psychology, neuroscience, and behavioral science, the book convincingly calls for better fiscal education and claims that greater knowledge will lessen resentment and inequality, improve comprehension, and facilitate 'the good society.' An excellent resource for readers interested in understanding and improving financial capitalism."--Library Journal "Robert Shiller makes a bold but convincing plea to reform the present financial system and use its power for the benefit of society as a whole."--Arab News "Shiller has won a deserved reputation as being among the world's most prescient analysts of financial excesses. When he defends finance, we should pay attention."--Martin Wolf, Prospect "Shiller argues his case skilfully and persistently, and with a wealth of quirky and interesting examples."--Lord Skidelsky, Management Today "What is great about the book, and surprising I suppose, is that Dr. Shiller spends a great deal of time explaining why the practice of modern finance is mostly good... Honestly, it's worth the price of the book just to read an outstanding explanation of why Derivatives Providers, Financial Engineers, and Mortgage Securitizers aren't inherently evil... [T]his is an even-handed book that makes a distinction that has been rarely made in the post-crisis witch-hunt: Hate the sin, love the sinner. The people involved in finance are, in general, good people and the structures, in general, work well most of the time. Improvements can be made, and when the serial crises are over in a few years, hopefully we can discourse intelligently on these improvements. Dr. Shiller has made a good contribution to that discourse with this book."--Inflation Trader, SeekingAlpha "In Finance and the Good Society, the Yale economist comes to praise finance, not to bury it... After examining the often unappreciated value contributed by finance professionals, Shiller reminds us that finance has already helped build a better world through inventions like amortizing mortgages, and mutual funds."--CFO Magazine "Shiller, author of The Subprime Solution and Irrational Exuberance and an originator of the Case-Shiller Home Price Indices, has written a timely, readable book, the product of teaching finance for 25 years. Unlike so many recent books stimulated by the financial disruptions that started in 2007, it does not vilify the current system of financial capitalism but instead attempts to inform readers... Judging from the book, Shiller's students are very fortunate."--Choice "Robert Shiller deserves much praise for trying to restore balance to public discussion of contemporary finance. His task is not easy, but he carries it off clearly, succinctly and with great hope for the possibilities of reformed finance. His focus on 'the good society' is absolutely correct: to build the better society that philosophers and social scientists have sought for ages, we badly need a financial system that works, not only for big business but for all of us."--Joel Campbell, International Affairs "Finance and the Good Society makes clear that Shiller is at heart an egalitarian who wants the financial industry to become more humane and inclusive in order to serve the common good. Some readers may regard the book as a public relations treatise for the industry or may object to his advocacy of an economy closer to the European model, with reduced income inequality. Few would deny, however, that Shiller floats novel ideas that deserve further scrutiny and debate."--Murad J. Antia, Financial Analysts Journal "This book will appeal to a much wider audience than ... might suggest, however, with the easy flow, readability and wisdom that come hand-in-hand with being a bestselling author and professor of economics at Yale. Shiller demonstrated the same eloquence and clarity when he forewarned the public about the 2000 stock market and the 2008 sub-prime bubbles."--Tracey Zalk, Actuary "For the public, the book succeeds in providing a highly credible case for viewing finance as integral to the goals of the good society... For professional economists who know Shiller's work, the big ideas will be familiar, but there is fun to be had in the footnotes."--Erin Todd Bronchetti, Journal of Economic LiteratureTable of ContentsPreface to the Paperback Edition vii Preface xiii Introduction: Finance, Stewardship, and Our Goals 1 Part One - Roles and Responsibilities 1. Chief Executive Offi cers 19 2. Investment Managers 27 3. Bankers 37 4. Investment Bankers 45 5. Mortgage Lenders and Securitizers 50 6. Traders and Market Makers 57 7. Insurers 64 8. Market Designers and Financial Engineers 69 9. Derivatives Providers 75 10. Lawyers and Financial Advisers 81 11. Lobbyists 87 12. Regulators 94 13. Accountants and Auditors 100 14. Educators 103 15. Public Goods Financiers 107 16. Policy Makers in Charge of Stabilizing the Economy 111 17. Trustees and Nonprofi t Managers 119 18. Philanthropists 124 Part Two- Finance and Its Discontents 19. Finance, Mathematics, and Beauty 131 20. Categorizing People: Financiers versus Artists and Other Idealists 135 21. An Impulse for Risk Taking 139 22. An Impulse for Conventionality and Familiarity 143 23. Debt and Leverage 151 24. Some Unfortunate Incentives to Sleaziness Inherent in Finance 159 25. The Signifi cance of Financial Speculation 168 26. Speculative Bubbles and Their Costs to Society 178 27. Inequality and Injustice 187 28. Problems with Philanthropy 197 29. The Dispersal of Ownership of Capital 209 30. The Great Illusion, Then and Now 219 Epilogue: Finance, Power, and Human Values 231 Notes 241 References 257 Index 273

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Book SynopsisAn introduction to the degrowth movement worldwideTrade Review'Everyone knows we can't go on like this. As the world lurches from crisis to crisis, Exploring Degrowth outlines alternatives to a capitalism that expands like a cancer. This is a lively and accessible introduction to the ideas, theorists and controversies associated with degrowth' -- Jeff Sparrow, 'Guardian''This book is the perfect introduction to the burgeoning intellectual and activist movement of degrowth. Short, crisp and provocative' -- Giorgos Kallis, ecological economist, author of 'Limits''A superbly written reflection on degrowth politics' -- Ariel Salleh, editor of 'Eco-Sufficiency and Global Justice''This is an excellent introduction to the degrowth perspective, an important contribution to an urgent debate.' -- John Holloway, author of 'Change the World Without Taking Power''We can improve people’s lives right now, without any growth at all, simply by sharing what we already have more fairly and investing in public goods. Equity is the antidote to the growth imperative. ... Of course, all of this leaves us with a million questions. What does a such an economy look like? How does it work? How do we get there? The book you hold in your hands traces a path through this thicket, and paints a picture of the new economy that lies ahead – an economy that enables human flourishing for all within planetary boundaries' -- Jason Hickel, author of 'Less is More: How Degrowth Will Save the World'Table of ContentsList of Figures and Boxes List of Abbreviations and Symbols Glossary Series Preface Foreword by Jason Hickel Preface Acknowledgements 1. Introduction: Exploring ‘Degrowth’ 2. Decolonising Our Growth Imaginaries 3. Degrowth in Practice 4. Political Strategies for Degrowth 5. The Degrowth Project: A Work in Progress Postface: ‘Now Is the Time of Monsters’ Appendix 1: A Platform for Degrowth Appendix 2: The Content of the Unconditional Autonomy Allowance Appendix 3: Implementing the Unconditional Autonomy Allowance: Transitionary Steps Notes Selected Further Reading and Links Index

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Book SynopsisA provocative economic analysis which reconceptualises the nation state as a vehicle for progressive change.Trade Review'Prepare to be blown away and forget what you think you knew about money' -- Independent'This is an excellent book. Anyone who wants to understand why social democratic parties are in crisis across Europe should read it.' -- Larry Elliott'Important... An essential building-block for a constructive debate on a post-Brexit democratic politics' -- Wolfgang Streeck, Max Planck Institute for the Study of Societies, Cologne'Fascinating' -- Heiner Flassbeck, Heiner Flassbeck, former German Vice-minister for Finance'Essential reading for anyone who wants to understand the Corbyn phenomenon in the UK' -- Eurointelligence'Mitchell and Fazi convincingly show that the state continues to be at this critical point of history an unavoidable bottleneck... which ought to be reclaimed and subverted if we are to transform societies to the benefit of the peoples' -- Sergi Cutillas, Economist and Researcher'Will surely come to be seen as one of the more important social science works of our time' -- Anthony Coughlan, Village'Provides an excellent study of post-war economic history and a perceptive analysis of the options available for the future' -- CounterfireTable of ContentsAcknowledgements Introduction: Make the Left Great Again Part I: The Great Transformation Redux: From Keynesianism to Neoliberalism – and Beyond 1. Broken Paradise: A Critical Assessment of the Keynesian ‘Full Employment’ Era 2. Destined to Fail: Understanding the Crisis of Keynesianism and the Rise of Neoliberalism 3. That Option No Longer Exists: How Britain, and the British Labour Party, Fell into the Monetarist Trap 4. The Paris Consensus: The French Left and the Creation of Neoliberal Europe 5. The State Never Went Away: Neoliberalism as a State-driven Project 6. Après Elle, le Déluge: Are We Entering a Post-Neoliberal Age? Part II: A Progressive Strategy for the Twenty-First Century 7. Towards a Progressive Vision of Sovereignty 8. A Government is Not Like a Household: An Introduction to Modern Monetary Theory 9. I Have a Job for You: Why a Job Guarantee is Better than a Basic Income 10. We Have a (Central) Plan: The Case of Renationalisation Conclusion: Back to the State Notes Index

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Book SynopsisDavid Allen, ''the guru of personal productivity'' (Fast Company Magazine) and author of the business bestseller GETTING THINGS DONE, inspires us to work better, not harder, in his new book, READY FOR ANYTHING. Offering over 50 productivity principles to help you clear your head and focus, READY FOR ANYTHING enables you to identify what drives you, what holds you back and how to be ready for anything. With motivational insights and inspirational quotes, READY FOR ANYTHING shows readers how to make things happen with less effort, stress and inefficiency, and lots more energy, creativity and clarity. This is the perfect inspirational and motivational book for anyone wanting to work and live at their very best.Trade ReviewThis fundamentally different look at productivity makes David's book not just a good read, but something to truly live by * Keith Tamashita, author of UNSTUCK: A Tool for Yourself, Your Team and Your World *Noone makes the challenges of productivity more understandale and manageable * Rob Johnston, President of Leader to Leader Institute *These powerful and practical pointers for living a more productive life are as subtle and rich as they are simple * Arianna Huffington *David Allen's productivity principles are rooted in big ideas . . . But they're also eminently practical * Keith H. Hammonds, Fast Company *

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Book SynopsisProvides a proven series of skills and techniques that anyone can use to make their relationships thrive Healthy communication is essential in any professional or personal relationship. When the lines of communication are frayed or broken, the resulting drama, unnecessary conflict, and inefficiency often lead to ''dropping the ball''. Better communication yields better results. It''s a no-brainerhonest conversations build deeper, more productive relationships. It may seem simple in theory, but healthy communication is one of the most challenging things to master in practice. The Communication Code helps you set up conversations and communication in a way that creates a win-win scenario for everyone involved. In this real-world guide, bestselling authors and international speakers Jeremie Kubicek and Steve Cockram share their simple but powerful strategies for boosting your emotional intelligence and elevating your interpersonal communication skills. Step Table of ContentsAcknowledgments xi Introduction xiii Chapter 1 The Secret of Relational Codes 1 Chapter 2 The Power of the Past 15 Chapter 3 The Communication Code 35 Chapter 4 Why Celebrating Works 51 Chapter 5 Why You Should Care 75 Chapter 6 The Superpower of Clarity 93 Chapter 7 Collaborating to Win 105 Chapter 8 How to Critique Without Being Critical 117 Chapter 9 People Whispering 133 Chapter 10 Is It Worth It? 151 Chapter 11 Re- Establishing Communication 167 Chapter 12 Your Communication Plan 183 About the Authors 189 Index 191

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