Business, Finance & Law Books

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Book SynopsisWhat does it mean to innovate? What skills are needed? What thought processes are involved? Answers to these questions can be found in the real-life stories of Agents of Innovation. Louis Jacques Filion and chapter co-authors Rico J. Baldegger, Candido Borges, Fernando Dolabela, Joëlle Hafsi and Francine Richer, present six fascinating case histories of three different types of agents of innovation: entrepreneurs, who create new products or services, facilitators, or process innovators, who help entrepreneurs to develop their enterprises, and intrapreneurs, who innovate within the organizations that employ them. In the second part of Agents of Innovation, a set of exercises guide readers as they develop their own innovative thinking process. Valuable to researchers, students, and those about to branch out into the world of business, Agents of Innovation informs many different disciplines, and in particular strategy – the sister discipline of entrepreneurship as far as the implementation of innovation is concerned.Table of ContentsForeword; Yves Pigneur Section 1. Entrepreneurs Chapter 1. Coco Chanel: Building an Empire - Chanel in Three Acts; Francine Richer and Louis Jacques Filion Chapter 2. Alain Bouchard, Couche-Tard/ Circle K, Conquering the World of Convenience Stores; Joëlle Hafsi and Louis Jacques Filion Section 2. Facilitators Chapter 3. Réal Plourde, Couche-Tard/Circle K and Entrepreneurial Facilitation; Joëlle Hafsi and Louis Jacques Filion Chapter 4. From Softimage to Microsoft and then to Inno-Centre: Pierre Nelis and Entrepreneurial Facilitation; Joëlle Hafsi and Louis Jacques Filion Section 3. Intrapreneurs Chapter 5. Elmar Mock, From the Swatch to Creaholic: Inventor, Intrapreneur and Entrepreneur; Louis Jacques Filion and Rico J. Baldegger Chapter 6. Emerson de Almeida and the Creation of Fundação Dom Cabral: Leading a Brazilian Revolution in Executive Education; Cândido Borges, Fernando Dolabela, and Louis Jacques Filion Section 4 Chapter 7. Lessons for Innovationists and Aspiring Agents of Innovation; Louis Jacques Filion

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Book SynopsisThe construction industry is a huge employer all over the world, but due to the project-based nature of construction, opportunities to improve pay, conditions and use of technology are often overlooked. The lack of attention to workforce management issues in the construction industry contributes to its overall poor performance in most countries worldwide. To address this problem, it is necessary to understand the practices that need to be in place for construction organisations to be able to manage their workforce effectively. Construction Workforce Management in the Fourth Industrial Revolution Era explores the concept of workforce management in construction and the impact of the pervasive technologies offered by the fourth industrial revolution on the effective management of the construction workforce. Through a critical review of existing related theories and models, gaps in existing workforce management studies are unearthed, and a conceptual model designed to improve the management of workers in the construction industry is proposed. The content here benefits researchers seeking to expand the frontiers of knowledge on workforce management in construction.Table of ContentsChapter 1. General Introduction Chapter 2. Construction Workforce Management Chapter 3. Construction Workforce Management in the Fourth Industrial Revolution Chapter 4. Workforce Management Theories, Models and Practices Chapter 5. Gaps In Construction Workforce Management Research Chapter 6. Conceptualising Construction Workforce Management Chapter 7. Exploring the Conceptualised Construction Workforce Management Model through Experts' Opinion Chapter 8. Conclusion

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Book SynopsisSuccessful managers lead others to achieve the goals and objectives of the organization where they strive to produce sustainable growth, financial strength, and high job satisfaction. They also simultaneously meet the needs of all stakeholders. Those management consultants who are in high demand are champions for developing the leadership skills needed to make this happen. Each chapter in Becoming a Management Consultant focuses on a different aspect of being a successful management consultant – from effective listening to leadership styles, self-employment, attracting prospective clients, and everything else in between. There are also exercises to be completed to help the reader hone their skills. James D. Spina draws on over forty years first-hand experience as a consultant to equip the reader with this handy guide which appeals to a wide-ranging audience.Table of ContentsIntroduction Chapter 1. What Do Management Consultants Do? Chapter 2. What Do You Need to Know About Management Consulting Tools? Chapter 3. Let’s Roll! Chapter 4. How To Write a Consulting Proposal Chapter 5. How to Enhance Your Consulting Sales Skills Chapter 6. Key Instructional Skills for Adult Seminar Presentations Chapter 7. Effective Way to Attract New Clients Chapter 8. Two High Demand Consulting Areas Chapter 9. Instructional Models for Training Chapter 10. Future Trends for Management Consulting

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Book SynopsisFollowing a recent mathematical, algorithmic, and computational turn in the field of social sciences, and particularly design aspects of contemporary organisations, Organisation and Governance Using Algorithms explores the problem of governance in organisations from a mathematical perspective. Avramopoulos offers a ground-breaking theory and application on organisational systems design, including discussions on organisational systems design requirements, such as productivity, emotion, and reward, the problems of unaccountability, including hierarchical delegation, and the benefits of accountable design. The suggested theoretical approach views organizational actors as computer processors that communicate through a shared infrastructure – both physical and digital – and suggests scientific principles and mechanisms by which to correct inequality and advance democratic governance in organisations.Table of ContentsChapter 1. Introduction Chapter 2. On the cognitive foundation of organization Chapter 3. Organizational systems design requirements Chapter 4. The stigmata of unaccountable presence Chapter 5. Organization based on accountably anonymous delegation Chapter 6. Concluding remarks and future work

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Book SynopsisBusiness fluency is essential today for effective strategic communication. To fulfill the mandate of trusted counselors and advisors to executives and the C-suite, communication professionals must no longer just have excellent communication skills, but they must understand and speak the language of the business world. The challenge is that many communication graduates and professionals did not go to business school and do not hold an MBA.Business Acumen for Strategic Communicators: The Workbook provides the essential practical learning needed to help upskill communication professionals into bona fide business leaders and advisors. Through briefs, exercises and discussion activities, readers will learn to analyze and interpret key business materials produced by companies and nonprofit organizations, including CEO letters, annual reports, financial statements, earnings releases, CSR, DEI and ESG reports, and more. A revised and expanded glossary is provided, as are ans

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Book SynopsisWith a foreword by Sethaput Suthiwartnarueput, Governor of the Bank of Thailand.Digital disruption is rapidly transforming the financial sector, propelled by FinTech, BigTech, and non-bank institutions meeting public needs but challenging incumbents. Central banks must adapt to facilitate fair competition, protect customer rights, and integrate new technology. Initiatives in countries like India, Brazil, and Thailand have reshaped finance, enhancing accessibility. Future developments, including central bank digital currencies, may revolutionize financial infrastructures, enabling incumbents and new players to offer improved products and services.Central Banking at the Frontier: Creating a Digital Financial Landscape: Architecting the New Digital Financial Landscape comprehensively explores these changes, providing insights into emerging issues, initiatives, and debates that will define the evolving financial landscape.Relevant not only for central banke

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Book SynopsisEmotions, while extremely varied in their manifestation and effects on organizational settings, nonetheless represent the essence of organizational life. In this 19th volume of Research on Emotion in Organizations, editors Neal M. Ashkanasy, Ronald H. Humphrey and Ashlea C. Troth orchestrate a retrospective view of the field in order to address a wide range of emotion-related topics and point to the future of research in organizational behavior and organization theory. With contributions from Australia, Germany, Finland, Iran, Canada, France, Italy, Poland, the USA and the UK, chapters highlight the diverse nature and effect of emotions in organizational settings. Authors cover topics including physiological needs, strategic investment decisions, workplace supervisory practices, counterproductive behaviors, emotions in teamwork, CEO behavior, emotional intelligence, work-family balance, knowledge sharing and emotional labor. Taking this series’ esteemed reputation a step further, Emotion in Organizations: A Coat of Many Colors ushers the field into a new era in the ever-evolving world of work.Table of ContentsChapter 1. Introduction to A Coat of Many Colors; Neal M. Ashkanasy, Ashlea C. Troth, and Ronald H. Humphrey Chapter 2. I Need to Move it, Move it! How Physiological Needs Influence Feelings, Motivation, and Interest in Learning Situations; Benjamin Apelojg Chapter 3. Why Do Angel Investors Make the Decision to Continue Screening: The Role of Affective Experiences and First Impressions; Kirsi Snellman, Henri Hakala, and Katja Upadyaya Chapter 4. Abusive Supervision Dispersion: An Affective Events Theory Perspective; Hieu Nguyen, Neal M. Ashkanasy, and Stacey Parker Chapter 5. A Counterbalance to Supervisors' Abusive Feedbacks: When Employees' Strategic Emotional Intelligence Dampens Revenge without Triggering Off Forgiveness Intentions; David Hampton-Musseau Chapter 6. Negative Feedback, Emotion Regulation, and Task Performance: A Moderated Mediation Model; Hamidreza Harati, Neal M., Ashkanasy, and Mahsa Amirzadeh Chapter 7. Exploring the Rhetoric of the Emotionally (Un)intelligent CEO in Times of Crisis; Christophe Haag and Marion Wolff Chapter 8. Work-family Enrichment: Prospects for Enriching Research; Ronald H. Humphrey, Chao Miao, and Anthony Silard Chapter 9. “It Comes with the Territory”: A Fluoroscopy of Emotional Labor; Rebecca Dickason Chapter 10. A Conceptualisation of a Joyful Leadership Style; Katie McIntyre, Wayne Graham, Rory Mulcahy, and Meredith Lawley Chapter 11. Work Motivation and Knowledge Sharing: The Roles of Team-Member Exchange, Justice Perceptions, Organizational Rules, and Climate for Trust; Paulina Wojciechowska-Dzięcielak and Neal M. Ashkanasy Chapter 12. Conclusion to a Coat of Many Colors; Neal M. Ashkanasy, Ashlea C. Troth, and Ronald H. Humphrey

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Book SynopsisReaching beyond the usual terrain of economic engagement, this edited collection confronts critical issues to demand urgent analytical attention and a harnessing of the economic potential at stake.

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Book SynopsisVolume 21 of Research in Occupational Stress and Well Being focuses on stress and well-being as it pertains to strategic management and decision-making. In the past few decades, the strategic leadership of firms has been faced with unprecedented challenges in terms of technological changes, economic and political crises, and radical shifts in the workplace owing to health crises. These events have highlighted the need to understand the consequences of stress as a factor impacting strategic decisions. At the same time, firms are increasingly realizing the need to account for the stress and well-being of their employees, their customers, and their communities as factors influencing the ability of their businesses to flourish in a sustainable manner. Chapters in this volume cover a range of topics including: How stress and well-being can influence the decision-making and effectiveness of higher management teams. How organizational changes such as mergers/acquisitions or downsizing might impact the stress and well-being of both leaders and followers. Strategic initiatives that might directly or indirectly promote the well-being of organizational members or customers. CEO mental health and its consequences for strategy and organizational effectiveness. Strategic decision-making in times of crisis. Highlighting how both leader and follower stress and well-being can serve as antecedents and consequences of strategic actions and initiatives, or even be a core concern of strategic plans, Stress and Well-Being at the Strategic Level spotlights the importance of stress and well-being for organizations, their leaders, and the individuals who are impacted by their decisions.Table of ContentsChapter 1. Firm Stress, Adaptive Responses, and Unpredictable, Resource-Depleting External Shocks: Leveraging Conservation of Resources Theory and Dynamic Capabilities; Erin Bass, Ivana Milosevic, and Sarah E. DeArmond Chapter 2. The Reciprocal Relationship between M&A Strategic Decision-making and Well-Being; Kris Irwin and Chris H. Willis Chapter 3. Work-Nonwork Policies and Practices: The Strategic Opportunity to Consider Organizational Boundary Management Systems; Haley R. Cobb and Bradley J. Brummel Chapter 4. Publicly Invulnerable, Privately Lonely: How the Unique Individual and Structural Characteristics of Their Organizational Role Contribute to CEO Lonelinees; Sarah Wright, Anthony Silard, and Alaric Bourgoin Chapter 5. Cracking the CEO's Brain on Risk: Exploring the Interplay between CEO Cognition and Affect Intensity in Organizational Decision-Making and its Outcomes; Steven J. Hyde and Cameron J. Borgholthaus Chapter 6. Sentiment Analysis for Organizational Research; Chapman J. Lindgren, Wei Wang, Siddarth K. Upadhyay, and Vladimer B. Kobayashi Chapter 7. Leader Energy Driving Personal and Firm-Level Wellness: Lessons from 20 Years of the Leadership Pulse; Theresa M. Welbourne

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Book SynopsisWhat, exactly, is leadership? Leadership is about motivating a group of people to achieve a common goal. Ever since the dawn of the field of leadership, people have craved an understanding of invisible mental processes that underlie visible behavior. Why do people behave the way they do? Where does behavior come from? Consider your brain is a decision-making organ. Without the brain, you are unable to make decisions. You will learn how power, emotions, attention, memory, personality, and gut feeling influence your decisions. You will learn neural constraints imposed on your decision making and how to address them. In addition to learning how to make high-quality individual decisions, you will learn how to ensure a group makes high-quality decisions collectively. How does a collective mind emerge from multiple minds when making collective decisions? What should leaders do to facilitate a group decision-making process that generates collective wisdom, instead of the madness of crowds? If you are a leader, or aspire to be a leader, who strives to make high-quality decisions, this is the book for you. Leaders’ Decision Making and Neuroscience will take you on a journey of how a decision is made in your brain from a perspective of neuroscience and provides incredible insight into the nature of how the brain and nervous systems work in relation to decision making.Table of ContentsChapter 1. Introduction: Leaders’ Brain as a Decision-making Organ Chapter 2. The Life Course of Power in Leaders’ Decision-Making Chapter 3. Emotion is Not an Enemy of Good Judgment Chapter 4. Making Decisions to Motivate Others Chapter 5. “Pay” Attention Chapter 6. If My Memory Serves Chapter 7. In People We Trust Chapter 8. When My Face Meets Your Eyes Chapter 9. Personality Drives Leaders’ Decision Making Chapter 10. Intuitive Decision Making and Gut Feeling Chapter 11. Biases: When Leaders’ Decision Making Goes Awry Chapter 12. Brain-to-Brain synchrony in Collective Decision Making Chapter 13. Care for Our Brains to Make Better Decisions

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Book Synopsis

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Book SynopsisHuman Resource Management: Rationalising Managerial Decisions provides a concise overview of current HRM practices, revisiting fundamental concepts and examining their contemporary applications.

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Book SynopsisThe ongoing socio-economic situation in Ukraine is being scrutinized in real-time, providing a distinctive opportunity in this volume to analyze its impact on entrepreneurs' behavior during their efforts to stabilize businesses and the predominant challenges that most MSEs confront.

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Book SynopsisAs urbanization, digitalization, rising social expectations, and the quest for greener development become increasingly important and called for, a need to transform infrastructure and its management has become more pronounced. A Digital Path for Sustainable Infrastructure Management delivers the much sought-after guidance that the industry seeks to embrace technological advancements, establish new sustainable working practices, and foster socially valuable collaborations. Oke and Stephen open with a discussion on key sustainability concepts and the crucial measures that the construction sector must effectively establish to keep up with modern-day challenges. Moving to investigating multiple theoretical and practical aspects of novel digital tools, they analyse how these services can contribute to building and maintaining infrastructure better while aiding the impactful realization of globally recognized sustainability goals. Through an easy-to-follow and iterative structure, readers in both academic and professional settings are equipped with a comprehensive overview of the state of the art. This is a vital reference resource for future works in the area.Table of ContentsPART I. GENERAL INTRODUCTION OF THE BOOK Chapter 1. General Introduction PART II. DIGITAL TOOLS AND SUSTAINABLE INFRASTRUCTURE MANAGEMENT Chapter 2. Digital Transformation for Sustainable Infrastructure Management Chapter 3. Digital Technologies for Sustainable Infrastructure Management Chapter 4. Connected Machines for Sustainable Infrastructure Management Chapter 5. Ecological Economics for Sustainable Infrastructure Management Chapter 6. Grid Computing for Sustainable Infrastructure Management Chapter 7. Mobile Cloud Computing for Sustainable Infrastructure Management Chapter 8. Smart Contract for Sustainable Infrastructure Management Chapter 9. Quantum Computing for Sustainable Infrastructure Management Chapter 10. Smart Computing for Sustainable Infrastructure Management Chapter 11. Cognitive Radio for Sustainable Infrastructure Management Chapter 12. Radio Frequency Identification (RFID) for Sustainable Infrastructure Management Chapter 13. Cyber Technology for Sustainable Infrastructure Management Chapter 14. Mechatronics for Sustainable Infrastructure Management Chapter 15. Digital Twin for Sustainable Infrastructure Management

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Book SynopsisCurrent recruitment and selection practices are essentially a cloning process which seeks to match applicants with the current corporate culture of the hiring organisation. This ignores applicants with different points of view, differing value systems and career aspirations. Authors Fons Trompenaars and Peter Woolliams explore the idea that, while all organisations should develop and promote their core values, the application of them needs to be revisited. New Approaches to Recruitment and Selection presents a new framework that compares current corporate cultures with the evolving value systems of current and potential employees. The authors believe that applicants should match the organization’s needs and explore how different categories of applicants can enrich the organisation whilst providing full engagement. The authors’ longitudinal research on traditional frameworks and practices shows that while companies strive to be objective, they are rarely free of cultural bias. They identify serious shortcomings in how organisations utilise their people. While most organisations are implementing a wide range of policies and programmes to identify and eliminate pay inequalities, and improve their attractiveness to women and minorities, great change has not materialised. Each volume in this series will explore failing established models and propose new conceptual frameworks with practical approaches. International case studies enrich the arguments and findings. Purchase of this book includes exclusive access to app-based content, enabling readers to explore the application of specific concepts in further detail.Table of ContentsChapter 1. The changing world of work Chapter 2. How it used to be Chapter 3. Ongoing difficulties in hiring Chapter 4. Assessing applicants Chapter 5. Seeking to make assessment free of cultural bias Chapter 6. The Hay System for Evaluation Chapter 7. Changing values of the labour market Chapter 8. The advance of technology Chapter 9. And now we have robotic systems Chapter 10. I quit Chapter 11. (Summary) The key challenges for hirers and job seekers. Chapter 12. The need for a new approach Chapter 13. Our new framework Chapter 14. Improving assessment and selection Chapter 15. Leadership free of cultural bias Chapter 16. Career developing/supporting cultures Chapter 17. Marriages, not weddings Chapter 18. Applying our logic to your job interview Chapter 19. The future?

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Book SynopsisThis volume offers several original scholarly contributions written by thought leaders in the field of human resources management.

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Book SynopsisRooted in thoughtful evidence and achievable actions, this work tackles the barriers posed by the drive for economic growth to empower readers to contribute to positive transformation and create a healthier, more just and more sustainable world.

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Book SynopsisDestination Boardroom unveils the secretive realm of headhunting, revealing insights and exploring the pivotal role of executive search in placing leaders in today's complex business landscape.

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Book SynopsisThe Little Book for Busy Mums is small, straight-talking and bursting with information that will benefit all the family, including cleaning, organization and food-planning hacks, self-care wins, and ways you can spend more quality time with your kids. It's about time life was made a little easier for you and this book will show you how!

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Book SynopsisEverything you need to know about growing and selling a business: the opportunities, the pitfalls, advice to avoid, advice to seek, how to succeed and break free from today's struggles, who to trust and how to achieve your dreams. Chris Averill, successful entrepreneur, has been through it all and knows the inside tricks. In this time of crisis, his blueprint is the one all budding entrepreneurs need to read.; Over 50 practical tips from Chris and other successful business owners on how to get your business ready for sale, who to sell to and how to make the most money from the sale.; "I commend this volume to anyone embarking on a startup, or those who work with entrepreneurs. It is a wart and all, first-person tale of how to grow a company and make a fortune - and what to do afterwards!" - Luke JohnsonTrade Review"Build Sell Retire is inspiring. It offers a refreshingly candid look at starting, running and selling a successful business. Author Chris Averill writes witty and honest anecdotes about how he built his company. He doesn't shy away from sharing what went wrong along the way. Averill includes valuable lessons on how to rebound from setbacks with humour and heart." - Jill Martin Wrenn, Journalist;

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Book SynopsisIt's only natural to ask people what they think of your ideas. After all, you can't launch, create or do something of value if you're not interested in the opinions of your intended audience. Trouble is, the asking doesn't always help. Learning the lessons from a lifetime of listening, Jon Cohen reveals why you can't trust what people say and explains why their answers will often lead you astray. Drawing on an extraordinary array of entertaining and inspiring examples, Jon demonstrates how to ask better, listen harder and get closer to the truth. This book will transform your ability to understand your customers, enabling you to develop more imaginative ideas, braver public policy and more compelling marketing communications. Asking for Trouble is your indispensable guide to asking people what they think.Trade ReviewThis book is going to be a big hit!; Enjoyable and provocative; A tremendous book; I came away from it feeling like I do when I have looked at a really high-end cookbook from someone like Ottolenghi: I'm glad I've read it and understand the complexity of the food. I'm even more glad he has restaurants so I don't have to try and do this myself!; An incredibly usable field-guide that is also wonderfully readable and intellectually stimulating. Quite a coup!; I enjoyed every moment of it.

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Book SynopsisAre you interested in learning how to cultivate sustainable success in the popular music industry whilst prioritising your health? If so, this book is for you. Inside you'll find research-informed advice and information that aims to help musicians, as well as those that work with them, navigate their way through what can be a challenging and demanding industry.This book covers the mental and physical health problems research suggests musicians might come up against and offers lots of tools and techniques to help aid prevention. You''ll also find information about the structure of the industry, money management, and how to improve your skills as a performer, creator, and CEO of your career.Expect original interviews with leading researchers, health experts, business execs and a host of famous musicians. Widely supported by some of the biggest companies in the music business, Sound Advice is the ultimate guide for both seasoned

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Book SynopsisCopywriting is easy. Copywriting is hard. It's frustrating, rewarding, draining, thrilling and, in almost every way, a lot of fun.It's also the job Andrew Boulton has been doing, writing about, and teaching others to do, for more than 10 years.Now, he's gathered up all the experiences, observations, lessons, fleeting successes and crushing failures he's accumulated in that time to help copywriters, new and old, come to terms with the baffling life of an alphabet wrangler.

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Book SynopsisFrom the United States to the United Kingdom and from China to India, growing inequality has led to social discontent and the emergence of populist parties, also contributing to economic crises. We urgently need a better understanding of the roots and costs of these income gaps. The Costs of Inequality draws on the experience of Latin America, one of the most unequal regions of the world, to demonstrate how inequality has hampered economic growth, contributed to a lack of good jobs, weakened democracy, and led to social divisions and mistrust. In turn, low growth, exclusionary politics, violence and social mistrust have reinforced inequality, generating various vicious circles. Latin America thus provides a disturbing image of what the future may hold in other countries if we do not act quickly. It also provides some useful lessons on how to fight income concentration and build more equitable societies.Trade ReviewThis is an excellent work on the complexities of inequality in Latin America and the lessons we can learn from ideas, social movements, and policies developed in middle income countries to reduce income and wealth inequality. This very important book is a must-read both for scholars of development studies and Latin American politics as well as for practitioners seeking to reduce inequality in developing and developed economies. * Dr Néstor Castañeda, University College London *A compelling case for the urgency of tackling inequality, in Latin America and the world, without falling into the temptation of a silver-bullet approach. Thanks to Diego’s insightful book, we now have a better understanding of the policies, politics and history of Latin American inequality. This book will be useful to succeed in the battle against social injustice in the region. * Rebeca Grynspan, Ibero-American Secretary General *Table of Contents1. Introduction: Lessons from the Land of Inequality 1.1. Inequality is growing in developed countries… and it is even higher in Latin America 1.2. Exploring inequality through case studies 1.3. The book’s argument: the economic, political and social costs of inequality 1.4. How do we move from here? Some Latin American lessons 1.5. The rest of the book 2. Latin America: Always the Most Unequal Region? 2.1. The most unequal region in the world? 2.2. It is about the rich, stupid! 2.3. Always Unequal? 2.4. No longer an exception: growing inequality in other parts of the world 3. The Economic Costs of Inequality: Poor Education, Lack of Innovation and Economic Crises 3.1. A historical excursion 3.2. The problem of education today 3.3. Inequality limits the opportunities to create more dynamic economies 3.4. The difficulties to tax the rich 3.5. Income inequality and financial crises 3.6. From the economy back to inequality 3.7. From Latin America to the rest of the world 4. The Political Costs of Inequality: Weak Democracies and Populist Solutions 4.1. The uncomfortable coexistence of democracy and elite power 4.2. The first wave of populism as a response to the democratic deficit 4.3. Coming to the present: the limits of democracy and a new populist response 4.4. Authoritarian breaks as extreme elite responses 4.5. From politics back to inequality 4.6. From Latin America to the rest of the world 5. The Social Costs of Inequality: Violence, Social Mistrust and its Consequences 5.1. The most unequal and most violent region at the same time 5.2. Inequality contributes to mistrust in neighbours and institutions 5.3. Inequality, discrimination and racism 5.4. From social problems back to inequality: the difficulties to create redistributive coalitions 5.5. From Latin America to the rest of the world: some warning signs 6. Changing Courses 6.1. Latin America as a warning to the rest of the world 6.2. The unexpected reduction of inequality in Latin America during the 2000s 6.3. What can Latin America do to reverse courses? 6.4. An agenda for equity in the rest of the world 6.5. Conclusion: hope or disappear?

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Book SynopsisThe GCC is a major player in the post-2011 reordering of the Middle East. Despite the rise in prominence of individual Gulf states - especially Kuwait, Qatar, Saudi Arabia and the United Arab Emirates - and the growth of the GCC as a collective entity, surprisingly little attention has been paid to the actual mechanics of policy-making in the region. This book analyses the vital role that institutions are coming to play in shaping policy in the Gulf Arab states. The research coincides with two key developments that have given institutions new importance in the policy process: the emergence of a new generation of leaders in the Gulf, and the era of low oil prices. Both developments, along with dramatic demographic change, have compelled state and citizens to re-evaluate the nature of the social contract that binds them together. Contributors assess the changing relationship between state and citizen and evaluate the role that formal and informal institutions play in mediating such change and informing policy.The book shows how academic, social and economic institutions are responding to the increasingly complex process of decision-making, where citizens demand better services and further empowerment, and states are obliged to seek wider counsel, although wanting to retain ultimate authority. With contributions from both academics and practitioners, this book will be highly relevant for researchers and policymakers alike.Table of ContentsIntroduction and Overview Mark C. Thompson and Neil Quilliam PART 1: THE STATE AND E-GOVERNMENT 1 Identity and State in the Gulf: The Case of Kuwait Shafeeq Ghabra 2 Saudi Arabia’s Support for International Development Mehtab Currey, Abdullah Al Shoaibi and Nassir Al Kasabi 3 GCC Governments Responding to Public Needs through E-government: Progress and Limitations of Public Administration Reform Sherif Fawzi Abdel Gawad and Maggie Kamel 4 Governance, Participation and ICT: Assessing the Role of E-Government in the State of Qatar Rhea Abraham PART 2: CITIZENS: ECONOMY AND LABOUR ISSUES 5 Economic Diversification and the Emergence of Inclusive Economic Institutions in the Gulf Cooperation Council States I-Tsung Tsai and Abdullah Kaya 6 Youth Employability and its Cultural and Institutional Context: Do Current Institutions and Policies Promote or Prevent Greater Productivity and Positivity within Local Labour Markets Towards the Knowledge-Based Economies of the Future? David Jones, Radhika Punshi and Gauri Gupta 7 A Review and Critique of the Saudisation Metanarrative: Bringing ‘the Citizen’ into Focus Faisal Kattan PART 3: INSTITUTIONAL PROCESSES 8 Institutional Processes and Gender Issues: The Women’s Cultural and Social Society as an Agent of Change in Kuwaiti Politics Alanoud Alsharekh 9 The Rise and Role of State Philanthropy in the United Arab Emirates Natasha Ridge and Susan Kippels 10 The Role of Private, Non-Government Organisations and New State Institutions in the Gulf in the Development of Civil Society: The Example of Saudi Arabia Adam Kulach Bibliography Contributors Index

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Book SynopsisEveryday businesses of all sizes are generating a fraction of the potential website return on investment (ROI) and broader marketing value for their business. The largest part of this opportunity wastage comes from overlooked marketing potential, plus an inability to take immediate action based on competing time demands and budget restraints. 30-Minute Website Marketing: A Step By Step Guide utilizes over 15 years of website marketing experience and digital expertise to empower businesses to identify and act on untapped website success. With all actions taking 30 minutes or less, companies can work towards improving the results gained from their website marketing efforts, and by adhering to the practical steps in this book, businesses can be confident that those 30 minutes provide the returns on resource investment needed. Through this guide, Lee Wilson delivers impactful, instant value to the broader marketing and targeted website marketing field, with practical help, direction, and expert step-by-step advice for marketing professionals, business owners, entrepreneurs, and start-up organisations.Trade Review30-Minute Website Marketing is your new one-stop-shop for understanding digital marketing in bitesize chunks. If you’re looking to broaden your understanding of digital marketing and its place in business, you won’t go far wrong here. This book is packed full of information that’ll stand the test of time. Using his extensive expertise and knowledge, Lee Wilson has managed to create a book that captures the forms and functions of a wide-range of marketing channels without being overwhelming. I recommend you give this book a blast! -- Jack Cooper, Digital Marketing Manager, Andertons Music Co.Lee Wilson's experience and understanding of digital marketing has allowed him to distil complex marketing strategies and tactics into quick and easy process driven activities. With a focus on team management, this book is highly relevant to today’s enterprise internal digital marketing teams and agencies alike. Ensuring that every stakeholder is working to the best of their ability is just one of the key aspects of this book, and condensing the team environment, communication and delivery into 30 minute activities will drive ROI. -- Sam Osborne, SEO and Performance UX Specialist, Top 10 UK agencyWilson, who is associated with a search and digital marketing agency in the UK, offers a guide to website marketing strategies that take 30 minutes or less. He addresses fundamental online marketing challenges and an approach to establishing benchmarks, the role of websites in marketing, using a 30-minute action methodology, and strategies for social media marketing, search engine optimization, content creation, content marketing, pay-per-click advertising, conversion rate optimization, the wider website, and strategic thinking. -- Copyright 2019 * Portland, OR Protoview *Table of ContentsChapter 1. An introduction to the website marketing ecosystemChapter 2. Website marketing pain points & fundamentals Chapter 3. The role of websites in today's marketing Chapter 4. 30-minute actions methodology Chapter 5. 30-minute Social Media Marketing (SMM) actions Chapter 6. 30-minute Search Engine Optimization (SEO) actions Chapter 7. 30-minute Content Creation actions Chapter 8. 30-minute Content Marketing actions Chapter 9. 30-minute Pay-Per-Click Advertising (PPC) actions Chapter 10. 30-minute Conversion Rate Optimization (CRO) actions Chapter 11. 30-minute tips for the wider website Chapter 12. Strategic thinking in 30 minutes

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Book SynopsisConflicts and violence, repression and oppression have always been part of the world, resulting in situations where no one really wins and leading to stalemates that cause the degradation of economic order – and of the human condition. Whether conflicts can be won or not, the human cost must be addressed when building a lasting peace, and this role falls now to our future leaders and followers. In Peace, Reconciliation and Social Justice Leadership in the 21st Century, expert contributors explore the ways in which leaders and followers can bring forth pacifism, peace building, nonviolence, forgiveness and social cooperation. The chapters focus on the role of positive public policies on the national and international order, and the role leadership and followership plays in harmonizing differences and personifying space. They include lessons learned from post-conflict societies in Rwanda, Sri Lanka, Bosnia-Herzegovina, Chile, and others to remind us all that peace is a collective endeavour where no one can take a back seat. Bringing together leading scholars and practitioners from the worlds of leadership, followership, transitional justice, and international law, this research provides a blueprint of how people-led, bottom-up, grassroots efforts can foster reconciliation and a more peaceful world.Trade ReviewIn all my years as a public servant, I have always looked for guideposts to help me better understand a fractured world. This outstanding interdisciplinary volume provides an excellent roadmap to piece together the mosaic of peace, reconciliation, and social justice not just from a leader’s perspective, but from the voices and actions of followers. This book forms an essential praxis through the lens of gender, diversity, spirituality, inclusiveness to better deal with global restoration of a more beloved community. -- Ambassador Eric M. Bost (Ret), Former US Ambassador to the Republic of South Africa; Deputy Director of the Borlaug Institute for International Agriculture and Development at Texas A&M UniversityIn this ambitious interdisciplinary volume, the authors seek to understand the concept of peace and reconciliation through leadership and followership theories and practice from the current generation’s perspective in the midst of today’s turbulent and unsettling times. The immediate need for this global analysis of peace and reconciliation from a trans-disciplinary lens is crucial. The authors of this volume provide a solution through the concept of decolonization by first giving a voice to those most impacted by conflict and then by listening to those voices in order to bring about social justice. -- Raida Gatten, Associate VP of Academic Affairs, Woodbury UniversityAt a time when the global order founded by liberal democracies is in retreat, beset by authoritarian rivals on one side and failing states on the other, academia might be ready for the tonic of a “peace and conflict studies” approach to the study of leadership – leading to an understanding of the moral, spiritual, and political roles of leaders in healing a divided society. This book lays the groundwork. -- Michael Woo, Dean, College of Environmental Design, California State Polytechnic University, PomonaSocial oppression, civil war, and state genocide are often a direct product of leadership failures, but recovery from them can be facilitated by other leaders and even followers who appreciate and exercise the powers of truth telling, community reconciliation, and national rebuilding. H. Eric Schockman, Vanessa Hernández, and Aldo Boitano have gathered a host of penetrating and informative accounts of just that in Peace, Reconciliation, and Social Justice in the 21st Century, which serves as both an inspiration and a roadmap for those whose wish to apply their own leadership to recovering and coming back from human calamities. -- Michael Useem, Professor of Management, Wharton School, University of Pennsylvania, and author of Leadership Dispatches: Chile’s Extraordinary Comeback from Disaster.An excellent view of the study of leadership and a just world order, the book provides a trans-disciplinary approach to issues of equity, inclusion, and trust. The building of sustainable peace is basic to the text as each chapter examines the themes of reconciliation, community building, international law, and social justice. This book is important and I give it my highest recommendation. -- Dr. June Schmieder-Ramirez, Chair, PhD in Global Leadership and Change, Chair of Leadership Studies, Pepperdine UniversityContributors to this book include academics and practitioners in international law, social justice, leadership studies, conflict studies, international studies, and international human rights; many are practitioners in social justice and reconciliation initiatives around the world. In their papers on reconciliation, community building, international law, and peacebuilding, they present issues and ideas for both leaders and followers, centering on the positive impact of public policies on national and international order. Case studies detail experiences in post-conflict societies including Rwanda, Uganda, Sri Lanka, Indonesia, Bosnia-Herzegovina, and Chile. Many of the papers offer profiles of women peacemakers and deal with the importance of women’s activism, women’s economic empowerment, and reparation for survivors of conflict-related sexual violence. Distributed in North America by Turpin distribution. -- Annotation ©2019 * (protoview.com) *Table of ContentsForeword: Rick Barton Introduction: On Peace, Reconciliation and Social Justice; H. Eric Schockman, Vanessa Hernández, Aldo Boitano Part I: Reconciliation 1. Leading and Following for Transformation in a Society Shaped by its Traumatizing Racial History; Ira Chaleff 2. The Role of Work with Psychological Traumatization and Self-Help in Peacebuilding and Reconciliation; Charles Tauber and Sandra Marić 3. Mercy, Justice and Reconciliation: Pope Francis, Inclusive Leadership and the Roman Catholic Church; Douglas Cremer 4. Uses of A Holding Environment as Container for Stepping Up and Stepping Back in the Context of Truth and Reconciliation; Sara Chace Part II: Community Building: To Make, Build, and Maintain Peace 5. Second Generations Perspectives and Practices on Reconciliation After Genocide: A Case Study of Rwanda; Chantal Marie Ingabire & Annemick Richters 6. Research Leader-Follower Development for Peacebuilding and Social Justice: The African Young Graduate Scholars Development Program; Sylvester Maphosa & Alphonse Keasley 7. Women Can Make A Difference: Economic Marginalization of Women's Right to Equity in Post-Conflict Context of Sri Lanka and the Revival of Challenges Beyond UNRSC 1325; Ziyana Nazeemudeen 8. Economically Empowering Women as Sustainable Conflict Resolution: A Case Study on Building Peace in Uganda Through Social Enterprise; Lisa Liberatore Maracina Interlude: The Geneva Leadership Alliance: learning to lead (and follow) in peacebuilding and social justice; Patrick Sweet Part III: International Law and Social Justice 9. Women’s Post-War Activism in Bosnia-Herzegovina: A Human Right Approach to Peacebuilding and Reconciliation Through Liminal Space; Edin Ibrahinefedic & Randal Joy Thompson 10. Climate Justice: Building Opportunities for Women's Participation and Leadership in the Climate Change Regime; Douglas de Castro 11. Toxic to Transformational Leadership: Peace, Reconciliation and Social Justice as the Paradigm; Lorraine Stefani 12. Bosnia-Herzegovina: Upstanders and Moral Obedience; Bruce C. Pascoe 13. The Leadership of the Vicariate of Solidarity During the Dictatorship in Chile (1973-1990); Fátima Esther Martínez-Mejía & Nelson Andrés Ortiz Villalobos Part IV: Peacebuilding 14. Peace Leadership for Sustainable Change: Lessons from Women PeaceMakers; Whitney McIntyre Miller & Miznah Omair Alomair 15. Beyond Ubuntu: What the World Can Learn About Community Building in Africa; Lyndon Rego, Katleho Mohona & Gavin Peter 16. Enhancing Peace Through Survivor's Leading Transitional Justice Efforts: A New Paradigm; Malini Laxinarayan & Benjamin Durr 17. Conflict Management in Extractive Industries in Indonesia: Leaders-Followers Dynamic to Achieve Perceived Social Justice in Communities; Josephine Marieta, Bagus Takwin, & Corina D. Riantoputra Epilogue: Democratizing Leadership: Pre-Conflict Preventative Peacebuilding; Mike Klein

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Book SynopsisThis fourteenth volume in the PIBR series is dedicated to Professor Peter Buckley, OBE, whose creative contributions to IB theory and practice over many decades are unmatched. His scientific oeuvre has continued to grow, both in depth and breadth, and reflects an evolving level of scholarly resilience that has kept pace with the increasing Volatility, Uncertainty, Complexity and Ambiguity (VUCA) characteristics of the modern environment of international business. The VUCA dimensions of the business environment that face both managers and policy makers are amplified by a wide variety of unpredictable social, economic, political and technological forces, such as: inter alia, the (post-great-recession) rise of populism; growing anti-European sentiment in the European Union; increasing protectionism; a slowdown in growth of emerging markets; the rise of the digital economy, and many more. These trends affect the competitive position of nations and firms. He present volume focuses on the threats and opportunities created by the VUCA-trends for multinational enterprises (MNEs), small and medium sized enterprises (SMEs), and international new ventures (INVs), along the following five headings: IB scholarship in a VUCA world. New Perspectives on the Interplay between Firms and the Non-Market. New Governance Challenges in International Business. New Contexts for Newly Internationalizing Firms. Contemporary Management Perspectives in IB Research. Trade ReviewThis volume brings together 24 chapters by researchers from around the world, who address the challenges multinational enterprises face when expanding or repositioning themselves in the global environment in the context of volatility, uncertainty, complexity, and ambiguity (VUCA). They first discuss international business in the VUCA environment, including the role of international business theory in an uncertain world, the optimal location of plants by a global firm, risk and uncertainty in the international context, and the VUCA approach and the global factory model. The next section addresses the relationship between firms and the non-market, including trade policy uncertainties and implications for global value chains, the role of intergovernmental organizations in shaping country institutional environments, the effects of introducing a tariff on trade in the automotive sector, adaptation strategies of European Union enterprises affected by sanctions on Russia, and whether fewer trade barriers and more economic freedom lead to better functioning societies. Subsequent sections cover new governance challenges in international business, including macro-environmental dynamism and its impact on a firm's risk management, the relationship between firms' top management teams and internationalization complexity, alternatives firms can use after the initial relocation of manufacturing abroad, the role of institutional context in backshoring decisions, and multinational enterprises and poverty in Europe, as well as the context of new international business operations, including early internationalizing firms, the role of the technological environment in facilitating international venturing of emerging market firms through entrepreneurial transformation, the role of market uncertainties in the internationalization of small and medium-sized enterprises, and the internationalization of social enterprises. The final section describes the future of the global mobile telecommunications industry, managing ambidexterity using networking, talent management in Brazil and Russia, institutional effects on ownership in cross-border acquisitions by African firms, adaptation to foreign markets, and the impacts of institutional distance on the multinationality level of firms from developing countries. The book is based on the conferences of the European International Business Academy. -- Copyright 2019 * Portland, OR *Table of ContentsPreface: Peter Buckley - A Tribute; Introduction: Progress in International Business Research in and Increasingly VUCA World; Rob van Tulder, Barbara Jankowska and Alain Verbeke Chapter 1. The Role of International Business Theory in an Uncertain World; Peter Buckley; Part I. International Business in a VUCA Environment; Chapter 2. The Impossibility of International Business; Mark Casson; Chapter 3. The firms of our times: risk and uncertainty; Peter W. Liesch and Lawrence S. Welch; Chapter 4. Can VUCA help us generate new theory within international business?; L. Jeremy Clegg, Hinrich Voss and Liang Chen; Part II. New Perspectives on the Interplay between Firms and the Non-Market Chapter 5. Production Switching and Vulnerability to Protectionism; Ari Van Assche and Byron Gangnes; Chapter 6. Institutional Schisms: Understanding the Role that Intergovernmental Organizations Have in Shaping Country Institutional Environments; Kristin Brandl, Luis Dau and Elizabeth Moore; Chapter 7. The Future of Transatlanticism - Effects of a Rise of US Import Tariffs on exports in the German Automotive Sector. A quantitative, data driven approach; Moritz Kath and Natalia Ribberink; Chapter 8. Passive, aggressive or creative? Adjustment strategies of companies affected by sanctions; Beata Stępień and Patrick Weber; Chapter 9. How Economic Freedom Affects Transaction Costs; Bruno Buscariolli Pereira and Jorge Manoel Teixeira Carneir; Part III. New Governance Challenges in International Business Chapter 10. Macroenvironmental dynamism and firm risk management - an exploratory investigation; Florian Klein, Jonas Puck and Martin Weiss; Chapter 11. Top Management Team Influence on Firms' Internationalization Complexity; Stefano Elia, Peder Greve, Tommaso Vallone, Daniele Marinelli and Lisa Longoni; Chapter 12. What happens after offshoring? A comprehensive framework; Marco Bettiol, Maria Chiarvesio, Eleonora Di Maria, Cristina Di Stefano and Luciano Fratocchi; Chapter 13. The role of institutional context in backshoring decisions; Lise Lillebrygfjeld Halse, Bella Belerivana Nujen and Hans Solli-Sæther; Chapter 14. Multinationals and the European poor. Reverse knowledge transfer or ad hoc solutions?; Antonella Zucchella and Serena Malvestito; Part IV. New Contexts for Newly Internationalizing Firms Chapter 15. Born globals or born regionals? A study of 32 early internationalizing SMEs; Sara Melén, Emilia Rovira Nordman and Daniel Tolstoy; Chapter 16. Facilitating International Venturing of Emerging Market Firms through Entrepreneurial Transformation: Contingent Role of Technological Environment; Chen Han and Bo Bernhard Nielsen; Chapter 17. Uncertainty and decision-making in SME internationalization: the importance of control, prediction, and knowledge; Luis Oliveira, Wensong Bai, Martin Johanson, Milena Ratajczak-Mrozek and Barbara Francioni; Chapter 18. The internationalization of early stage social enterprises; Tiina Ritvala and Rilana Riikkinen ; Part V. Contemporary Management Perspectives in IB Research Chapter 19. VUCA and the Future of the Global Mobile Telco Industry; Angels Dasi, Frank Elter, Paul Gooderham and Torben Pedersen; Chapter 20. Managing ambidexterity using networking perspective – added value or necessity? Empirical evidence from Poland; Joanna Radomska, Przemysław Wołczek and Susana Costa e Silva; Chapter 21. Exploring the context-specific talent management practices and their link to firm's absorptive capacity in emerging markets: Brazil vs Russia; Marina Latukha, Louisa Selivanovskikh and Maria Laura Maclennan; Chapter 22. Institutional effects on the ownership in cross-border acquisitions by African firms; João Neves de Carvalho Santos, Manuel Portugal Ferreira and José Carlos Rodrigues; Chapter 23. When does adaptation to foreign markets matter? An institutional approach to the internationalization of post-transition economy firms; Mariola Ciszewska-Mlinarič and Piotr Trąpczyński; Chapter 24. Outward foreign direct investment and multinationality of emerging multinationals; Mohamed Amal and Huaru Kang

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Book SynopsisBlockchain technology has the potential to disrupt and transform the social media business space, but the existing literature uses complex technical jargon that prevents practitioners from taking advantage of its full potential. Nitin Upadhyay overcomes this barrier and offers a uniquely accessible discussion of how blockchain can revolutionise social media business models. His book offers an up-to-date analysis of the real benefits, usage and operationalisation aspects of blockchain and provides a systematic framework for social media business transformation through blockchain technology, all while using a simple, practical terminology. Readers learn about the utility of the blockchain ecosystem, about the innovation value proposition available to social media platforms through blockchain and about how to develop, assess and evaluate change in social media business models. Ultimately, they learn how to utilise blockchain innovation to develop a decentralised, autonomous and distributed ecosystem within the social-media space. Transforming Social Media Business Models Through Blockchain is essential reading for stakeholders associated with social media, blockchain and management, including practitioners, leaders, and scholars working with industry partners.Table of ContentsChapter 1. Social Media Business Model Chapter 2. Blockchain Chapter 3. Challenges and Opportunities Chapter 4. Blockchain Value Proposition Chapter 5. Blockchain-Based Social Media Enterprise

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Book SynopsisFocusing on Malaysia's shifting economic profile and position, this book investigates a range of new developments impacting on growth, such as the effects of the digital economy on jobs creation and the threats of environmental degradation and trade protectionism. In developing the debate around the importance of achieving high economic growth through various government initiatives, the chapters discuss a number of issues, including: trade and innovation economics capital flight risk financial development income inequality fiscal policy sustainability agricultural economy A leading team of Malaysian economics and business scholars offer new insights and perspectives to scholars and researchers working in the fields of economic policy, developing economics and East Asian studies, who are interested in the multiple challenges facing this fast-moving economy.Trade ReviewThis volume explores how Malaysia can achieve inclusive growth through economic areas like trade, innovation, efficiency, and fiscal policy, as well as how specific areas of development contribute to inclusive growth, such as foreign direct investment and the rural community economy. It addresses how foreign capital, triadic patent propensity, and intellectual property rights protection can assist in inclusive growth; market risk and the effect of efficiency on market risk in Malaysia; the role of human capital and capital flight risk; the impact of foreign direct investment and financial development on income inequality; inclusive distribution and the Malaysian Inclusive Growth Index; the role of rubber price volatility in economic development; and the importance of fiscal policy in inclusive growth. Distributed in North America by Turpin Distribution. -- Annotation ©2019 * (protoview.com) *Table of ContentsIntroduction Chapter 1. How Foreign Capital and Triadic Patent Propensity Can Assist in Inclusive Growth Chapter 2. Cost Efficiency on Bank Market Risk: Towards Inclusive Growth Chapter 3. An Analysis of Capital Flight Risk: Case for Human Capital in Inclusive Growth Chapter 4. Foreign Direct Investment, Financial Development, Exchange Rate Volatility: An Analysis of the Malaysian Inequitable Growth Chapter 5. Economic Growth and Income Distribution: A Study of Inclusive Growth Index Chapter 6. Rubber Prices Volatility and Inequality in Economic Development Chapter 7. Role of Fiscal Policy in Inclusive Growth

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Book SynopsisThe convergence of Algorithms, Blockchain and Cryptocurrency has the potential to fundamentally disrupt the current world of work. This book investigates the effects of this on the worker, the organisation and the economy, by considering a future where the traditional power relationships between workers and firms no longer apply. Using the term “Bitwork” to define this future world of work, the book proposes the idea of the Bitworker who is highly flexible, holds multiple roles, and has multiple incomes. Chapters consider the potential winners and losers of this technological pivot by exploring implications such as: the expanding array of currencies; training and education; retirement and loyalty; profit and power within organizations; economic policy. The book’s comprehensive recommendations on how workers, organisations and nation states will need to adapt to prosper in this new world, provide a useful survival guide for researchers, practitioners and policy makers working on behavioural economics, economic policy and the future of work.Table of ContentsChapter 1. Now I Know My ABC (Algorithms, Blockchain and Cryptocurrency)Chapter 2. Internet Killed the Video Store: Lessons from History Repeated in the Blockchain World? Chapter 3. Job 1 / Job 2 / Job 3 ... Job n Chapter 4. The Future of Work: The Emergence of The Bitworker Chapter 5. Profit and Power in the Bitworker World Chapter 6. Managing the Bitworker Economy Chapter 7. Conclusion, Recommendations and Survival Guide

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Book SynopsisThis latest volume of Review of Marketing Research, Marketing Accountability for Marketing and Non-Marketing Outcomes is divided in three parts: (1) measures of firm performance, (2) measures of social interaction, and (3) measures related to broader societal outcomes such as sustainability and quality of life. Measures of firm performance covered include the marketing implications of financial accounting, customer feedback metrics, drivers of brand equity, brand failure, market orientation capabilities, and multichannel attributions. Measures of social interaction encompass environmental and social performance, social networks, and attitudinal word-of-mouth drivers. The final chapter is devoted to measures related to societal outcomes and focuses on attractiveness of inner city for society. Each chapter presents thought-provoking discussions and new insights which will be relevant to researchers, professionals and students of marketing, branding and consumer behaviourTable of ContentsPart I. Measures of Firm Performance Chapter 1. An Integrative Framework for Marketing Accountability of Marketing and Non-Marketing Outcomes; V. Kumar and David W. Stewart Chapter 2. The Marketing Implications of Financial Accounting; Neil Thomas Bendle, Jonathan Knowles, and Moeen Naseer Butt Chapter 3. Customer Feedback Metrics for Marketing Accountability; Evert de Haan, Peter C. Verhoef, and Thorsten Wiesel Chapter 4. What Drives Brand Equity? A Comprehensive Study of Price and Volume Premiums; Jianjun (John) Zhu, Thomas S. Gruca, and Lopo L. Rego Chapter 5. Do Retailers Get Blamed When Manufacturer Brands Fail? The Case for Multi-Loci Attributions and Spillover Effects; Frank Germann, Ronald L. Hess, Jr., and Margaret G. Meloy Chapter 6. Linking Market Orientation Capabilities to Organizational Performance: A Research Framework and Empirical Test; Kåre Sandvik, Karoline U. D. Dahr, and C. Jay Lambe Chapter 7. Multichannel Data-driven Attribution Models: A Review and Research Agenda; Ben B. Beck, J. Andrew Petersen, and Rajkumar Venkatesan Part II. Measures of Social Interaction Chapter 8. Accountability beyond Profitability: Understanding the Impact of Marketing Actions on Environmental and Social Performance; Amalesh Sharma, Sourav Bikash Borah, Anirban Adhikary, and Tanjum Haque Chapter 9. A Social Network Research Paradigm for Marketing: A Review and Research Agenda; Aditya Gupta and Alok R. Saboo Chapter 10. The Unintended Consequences of Attitudinal Word-of-Mouth Drivers; Timothy L. Keiningham, Roland T. Rust, Bart Larivière, Lerzan Aksoy, and Luke Williams Part III. Measures Related to Social Outcomes Chapter 11. What drives Inner City Attractiveness for Society? The Role of Brick-and-Mortar Stores; Julian R. K. Wichmann, Thomas P. Scholdra, and Werner J. Reinartz

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Book SynopsisAs the world becomes increasingly interconnected and cross-cultural contexts gain prominence, leaders can no longer ignore the global dimensions of leadership. The way we study leadership must be informed by processes that take place beyond and across borders. The way we practice leadership cannot ignore the cultural basis of our thoughts and actions. This book provides cutting-edge perspectives on the impact that globalization is having on the study and practice of Global Leadership. To explore these various facets of Global Leadership, The Study and Practice of Global Leadership has been divided into three parts. In part I, we define what is meant by globalization and its facets, including political, economic, and social integration. In part II, the authors examine the proliferation of Leadership Programs in schools across the globe, focusing on initiatives in China, Japan, New Zealand, and Australia. In part III, the book highlights the challenges that practitioners face when they translate theoretical insights into on-the-ground action. In the spirit of offering a wide variety of applied topics, the reader will have an opportunity to see how Global Leadership plays a role in the multinational corporate setting, Sub-Saharan African countries, international development, immigration, and gender equality.Table of ContentsPART I. The Connection between Leadership and the Global Context Chapter 1. Leadership in the New Global Context; Gama Perruci Chapter 2. In Search of a Shared Narrative of Leadership; Beth Fisher-Yoshida Chapter 3. How Technology and Globalization are Changing the Nature of Leadership; Amber A. Johnson, Tina Huesing, James D. Ludema, and Brett Hinds Chapter 4. Homo Ubuntu Leadership for the 21st Century; Éliane Ubalijoro and Sean Lee Chapter 5. Global Identity and Global Leadership: Becoming, Knowing and Doing Differently; Kathleen A. Curran PART II. The Study of Global Leadership Chapter 6. University Based Leadership Education for Professionals Working in the Globalized Context; Wendy E. Rowe and Wanda Krause Chapter 7. Yin and Yang: Opposing Viewpoints on Western-Based Leadership Studies Programs in Mainland China; Jeff Bourgeois and Brett Whitaker Chapter 8. International Immersions for Graduate Students of Global Leadership; Jennie L. Walker and Yulia Tolstikov-Mast Chapter 9. Recent Developments in College Leadership Education in Japan; Mikinari Higano PART III. The Practice of Global Leadership Chapter 10. Leading Corporations in the U.S. and Other National Settings: What Will Be Common to Their Leadership, and What Will Be Different?; Michael Useem Chapter 11. The Practice and Impact of Leadership in a Sub-Saharan Context; Trisha Gott, Brandon Kliewer, Kaitlin Long, and Mary Tolar Chapter 12. The Impact of Globalization on Leadership in International Development; Randal Joy Thompson Chapter 13. Immigration as a Leadership Crucible among Global Leaders; Marco Aponte-Moreno Chapter 14. From a Sea of Grey to a Sky of Blue: Global Women Leaders Providing Rays of Hope; Lorraine Stefani Chapter 15. Leadership Challenges from the Edge of Experience in the Global Crisis Context; Michael Cox and James Warn

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Book SynopsisBusiness acumen has emerged as a critical competency for communicators. But if you’re a public relations, advertising or communication professional that didn’t go to business school, how can you make sure you have the abilities and skills to evolve along with your role? Business Acumen for Strategic Communicators is the book for you. Offering a critical primer for the world of business, Ragas and Culp equip you with the must-have business know-how needed to understand everything from the language and thinking of C-suites and boardrooms, to organizational agility, business models, rules and regulations, the money and the numbers, and even how to read financial statements and reports. Written for communicators by communicators, the concepts in each chapter are illustrated by expert insight essays written by a diverse group of senior communications leaders, and packed full of case studies, interviews, key terms and cutting-edge research. Brands profiled include Aflac, Costco, CVS Health, Levi Strauss, Mayo Clinic, Southwest Airlines, Target and YMCA of America. With these critical business literacy skills in hand, you will be set to serve with success as strategic counselors to the organizational leaders that are your colleagues, clients, and business partners.Trade ReviewThis book tackles the top question I hear from communicators all over the world. What is the one x-factor that gives communications leaders the guts to speak up and shape critical C-suite affairs? If you're in business, there are few things more important than understanding how businesses really work. Stepping up your business acumen is always time well invested. -- Stacey M. Tank, Chief Transformation & Corporate Affairs Officer, Heineken N.V.Business Acumen for Strategic Communication is an important read for anyone building a career in public relations. The book provides a compelling view into how business I.Q. makes communicators better at their craft, and how it lays the groundwork necessary to bring an informed, powerful voice to corporate decision-making. It is thought-provoking while also providing important, practical advice. -- Andy Polansky, Chairman & CEO, IPG DXTRA & Executive Chairman, Weber ShandwickUnderstanding and explaining how business works is one of the most important tools that a strategic communicator can have. This book gives those looking to enter strategic communications, and those already in the field, great tools and skills to advance their careers. If you want to take a leading role in your organization, this is the book for you. -- Chris Roush, Quinnipiac UniversityMatt Ragas and Ron Culp have provided communicators with a trifecta of business knowledge. Their first book provided the what, their second book explained the why, and now Business Acumen for Strategic Communicators: A Primer gives us the how of developing business acumen in our field. Once again, Ragas and Culp have made the language of business accessible to educators, students, and professionals alike. -- Sandra Duhé, MBA, Ph.D., Southern Methodist University, USAFor a number of years, I have told anyone who would listen that the principal shortcoming among professional communicators - and the chief threat to their careers - is not a lack of skill or experience in communication. The vast majority of PR and Corp Comm pros can write and speak well enough. The problem is their lack of understanding about the basics of business. Matt Ragas and Ron Culp, noted authors in this space for some time, have answered the call. This is the book you've been looking for because it's written with professional, strategic communicators in mind. Leave your highlighter in the drawer - it's all valuable. If you want a career in Public Relations or Corporate Communication, this is the book. -- James Scofield O’Rourke, IV, Ph.D., Professor of Management, University of Notre DameThis book arrives at a pivotal junction for the strategic communication industry, when business literacy and performance will clearly separate effective from ineffective practices in a time of constant disruption and change. The publication includes expert insights from diverse voices and highlights the need to balance societal values with financial necessities. -- Juan-Carlos Molleda, Ph.D., Edwin L. Artzt Dean and Professor, University of Oregon School of Journalism and CommunicationThis book is a must-read for every communication professional aspiring to middle- and upper-management communication positions. The authors leverage their several decades of corporate communication experience and lessons learned into to bring us this book that provides a clear-cut presentation of the business enterprise and knowledge communication professionals need to work effectively to help their organizations actualize their missions and visions and achieve their short- and long-term goals. -- Damion Waymer, Professor and Chair, Department of Advertising & Public Relations, The University of AlabamaBusiness Acumen for Strategic Communicators: A Primer proves business acumen is a critical capability for communication practitioners and essential to accelerate business priorities, drive innovation, and produce results. This book is a great reference for today's communicator to broaden their knowledge on the impact of sharpening their business acumen to gain greater credibility with executive leadership, increase their productivity and enhance their careers. -- Yanique Woodall, Adjunct Faculty, George Washington University and Hofstra UniversityIt is important that the Chief Communication Officer has a 'seat at the table' when business decisions are being made. One of the main handicaps for CCO's has been the relative lack of business and operational experience to give them equal credibility with their C-suite peers. Authors Ron Culp and Matt Regas are addressing this issue by providing business basics for communication professionals. It is a must read for those in the communications profession who know that being a member of their organization's management team requires a wholistic understanding of business operations. -- Jerry Giaquinta, J.D., Ph.D., University of Southern California, Academic Director, World Bachelor in Business Program, Professor, Clinical Dept. of Business Communication, Marshall School of BusinessI highly recommend Business Acumen for Strategic Communications be required reading for all public relations and strategic communication principles, campaigns, and management courses. It is a welcome addition to understand the business side of public relations practice - well-organized, very readable, and focused on the important concepts such as business leadership, finance, and budgeting; with key terms, and insightful discussion questions. -- Elizabeth L. Toth, Ph.D., Professor, University of Maryland, College ParkThis new edition of Business Acumen ought to be required reading by every student seeking a career in PR or strategic communications, regardless of whether the student plans on going into entertainment PR, healthcare or consumer products. The book provides a highly relevant, practical and readable primer explaining not only what today's comms student needs to know about business but why the student needs to know it. One of the most valuable features of this book are the personal essays written by some of today's top industry leaders. As varied as their career journeys are, a single thread runs through them all: that they would not have risen to the positions they have today had it not been for their commitment to achieving a high level of business acumen. -- Shelley J. Spector, Founder/Director, Museum of Public RelationsExcellent read, and a valuable resource for anyone in communications, from students to proven executives! It is no longer sufficient to simply support business goals from a communications standpoint, and the content of Business Acumen for Strategic Communicators outlines the quintessential skills that communications leaders require to succeed in a modern organization. Supported by perspectives from top-tier executives who have lived through the rapid evolution of strategic communications, Business Acumen goes deeper than finance and corporate skills, and includes valuable content around board and c-suite management, stakeholder engagement, and integrating DE&I and purpose into transformative strategies. -- Peter W. McDermott, Senior Client Partner, Corporate Affairs and IR, Korn FerryRagas and Culp's new tome could not be timelier. It offers students and professionals alike the keys to understand communication's connection to today's business demands in an accessible and engaging synthesis of information essentials, industry data, and business cases and testimonials. It's a must for any course in PR or strategic communication management. -- María E. Len-Ríos, Ph.D., Associate Dean and Professor, Advertising & Public Relations Department, The University of GeorgiaWith its mix of background information and practical advice, Ragas and Culp’s Business Acumen is a worthy read for both future communications professionals still enrolled in undergraduate programs and those who have already begun their strategic communications careers. It is accessible enough to be included as required reading within an undergraduate course or to be read independently for professional development. The book’s greatest strength is perhaps its championing of strategic communications as an integral part of business operations—and the practical roadmap it offers the strategic communications professional to claim a rightful seat at the board table. -- Heidi E. Huntington, Independent ScholarRagas and Culp have done well presenting business knowledge that PR students need for launching successful careers. In doing so, Business Acumen for Strategic Communicators, A Primer also could work in a variety of JMC courses. Across journalism, public relations, advertising, marketing, social media, broadcasting, and digital media content decisions must be weighed against business goals. -- Jeremy Harris Lipschultz, University of Nebraska Omaha, Omaha, NE, USARagas and Culp have written the material in this text so that it is easily understood by those with little or no understanding of investor relations and/or business practices. While the writing is accessible to all, practitioners will find the breadth of the material helpful to build on their current knowledge. After reviewing the information in this book, public relations students should have an easier time passing a business and finance knowledge quiz (Vahouny, 2021), have an easier time successfully transitioning into the field, and find success in their professional practice. -- Charles A. Lubbers, University of South DakotaTable of ContentsPART I. Introduction Chapter 1. Strategic Communications and Business Acumen PART II. Guiding Approaches to Business Chapter 2. Growth, Innovation and Change Chapter 3. Agile and Lean Management Chapter 4. The Purpose-Driven Enterprise PART III. The People Chapter 5. Stakeholders and Society Chapter 6. The Board of Directors and the C-suite PART IV. The Money and the Numbers Chapter 7. Finance and the Capital Markets Chapter 8. Financial Statements and Valuation Essentials Chapter 9. Corporate Disclosure: Laws, Rules and Regulations PART V. Business Models Chapter 10. Strategic Communication Agencies and Consultancies Chapter 11. In-House Communication Departments and Teams PART VI. Practice Makes Perfect Chapter 12. Business Acumen and Professional Development

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Book SynopsisIn today’s world, strategic knowledge management is a critical practice for all businesses seeking to protect its assets and produce intelligible and useable information. However, formally implementing a comprehensive knowledge management infrastructure to support an organization—enabling businesses to create, protect, and collaborate through knowledge—is often easier said than done. How do businesses adapt to the evolving challenges of knowledge management, and what best-practice tips are actually based on common misconceptions? From social media and collaborative information systems to new technological developments in cognitive computing and artificial intelligence, (Il)logical Knowledge Management dives deep into the sometimes less-than-logical approaches to knowledge management that pervade present practice. It goes beyond existing understanding of how knowledge is transferred, stored, and shared to address the key challenges organizations face in overseeing their business’ knowledge management efforts. In finding the logical by way of the illogical, Beverly Weed-Schertzer highlights opportunities in both the public and private sectors to improve the efficacy and extent of knowledge management infrastructure.Table of ContentsChapter 1. Sources and Segmentation Chapter 2. (Il)Logical Knowledge Process Chapter 3. Tools for Knowledge and Organizational Learning

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Book SynopsisFor too long, cooperatives have been considered marginal players in the global economy, and as unrealistic venues for the aspirations of new and experienced members of the labour force. This marginalization shows in business, municipal and legal discussions, and curricula, where cooperative structures are rarely mentioned, let alone presented as viable options. Cooperatives at Work presents a range of success stories in employee ownership and worker owned-and-governed cooperatives. The authors further show how such firms embody important and highly contested ideals of democracy, shared equity, and social transformation. Throughout this volume, the authors present a range of practical lessons, strategies, and resources based on their pioneering, international research. This latest volume in The Future of Work series has a strong ethical stream, consistent with yearnings for more inspired forms of business revealed in many public opinion polls. The book is future-oriented, using contemporary as well as historical examples to teach lessons that are not necessarily time-bound. It is essential for anyone seeking a window onto the future of cooperative entrepreneurial practice and grassroots democracy.Table of ContentsChapter 1. Crises and Opportunities Chapter 2. Democracy, Equity, and Inclusion Chapter 3. Innovation to Transformation Chapter 4. Community to Solidarity Chapter 5. Cooperative Ecology Chapter 6. Cooperative Education

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Book SynopsisFrom a renowned group of international scholars, this new work examines how leading economic countries use sport business, particularly individual sports events (such as the Olympics or FIFA Men’s or Women’s World Cup) as well as participant sport, in comprehensive plans toward driving and furthering economic development, raising brand awareness (country as a brand), transforming lagging communities, and enhancing travel and tourism in the country. Comparative sport studies are fundamentally designed for cross-country and cross-cultural understanding, learning, and improvement. By recognizing the achievements, administrative procedures, and management practices of peer countries and using them as a mirror or referencing parameter, government agencies and sport organizations of a country may be able to identify areas that need improvements in their own administration and cultivate development and growth in the country’s sport industry. Exploring how China, Japan, South Korea, Russia, the UK, Germany, the US, Canada, Brazil, South Africa, and Australia have all used sport as a catalytic agent, each chapter delves into the country’s sports industry by looking at: recent history and stages of the industry; current state including scope, magnitude, structure, governance, policies, facilities, and programs; developmental characteristics, strength, and highlights; contemporary challenges and issues; and trends of development and advancement.Trade ReviewInvited international contributors in physical education, sociology, sport management, economics, and kinesiology compare the development of the sports industry in 11 leading economies. After an intro chapter on the globalized sport market place and factors affecting it, chapter-length country case studies detail the sports industry in 11 countries, including Brazil, Japan, South Africa, the US, and Korea. Each chapter gives information and analysis on the recent history and current state of the sports industry, politics and governance, and challenges and issues. The final chapter compares sports culture, sports development, and organizational structures in all 11 countries. B&w photos and charts are included. -- Annotation ©2018 * (protoview.com) *Table of ContentsChapter 1. Introduction Chapter 2. The Australian Sport Industry Chapter 3. The Sports Industry in Brazil Chapter 4. The Canadian Sport Industry Chapter 5. Development of Chinese Sport Industry Chapter 6. The German Sport Industry Chapter 7. The Japanese Sport Industry Chapter 8. The Russian Sport Industry Chapter 9. The South African Sport Industry Chapter 10. Sport Market Value Network of the Korean Sport Industry Chapter 11. The U.S. Sport Industry Chapter 12. The U.K. Sport Industry Chapter 13. Comparative Analyses

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Book SynopsisTHE PHARMACEUTICAL INDUSTRY IS BROKENFrom the American hedge fund manager who drastically hiked the price of an AIDS pill to the children's cancer drugs left intentionally to expire in a Spanish warehouse, the signs of this dysfunction are all around. A system built to drive innovation and improve patient care has been distorted to maximise profits.In Sick Money, the investigative journalist who exposed a billion-pound British price-hiking scandal goes inside the global battle over high drug prices. From secret deals to patients forced to turn to the black market, Billy Kenber reveals how medicines have become nothing more than financial assets. He offers a diagnosis of an industry in crisis - and a prescription for how it could be fixed.Trade ReviewBilly Kenber is one of the most promising young journalists in the land, and he has, unsurprisingly, produced a compelling debut which surprises, entertains and inspires dismay. An essential read -- SATHNAM SANGHERABilly Kenber does a fantastic job, pulling apart the origins of the drugs industry and machinations of its shameless profiteers with surgical precision . . . it's quite a ride. A must-read for anyone who wants to understand how the drugs industry really does its business -- JACQUES PERETTITerrific reporting and a lucid and clear exposé of how the drug industry too often puts profits ahead of patients -- GERALD POSNER[Sick Money] distinguishes itself from many other books by its investigative power and meticulous clarity * * The Times * *A forensic and very readable account of the reforms needed to make the pharmaceutical industry serve the public good as well as private profit . . . Kenber's ground-breaking investigative reporting has . . . resulted in a change in the law in the UK, intervention by regulators, cuts in the price of some medicines, life-changing benefits for patients, savings of hundreds of millions of pounds for the NHS and record fines for drug firms -- ANDREW GRICEPowerful, gripping and rigorous, this book couldn't have come at a better time. Never has it been so important to delve into the tangled web behind the medicines and vaccines we all rely on. With years of research and reporting under his belt, Kenber is the perfect person to take us on this fascinating journey -- MAEVE McCLENAGHAN, author of NO FIXED ABODEA clever exploration of a scandal that affects everyone who uses - and pays for - the NHS. This is an enormously complex subject, but Kenber finds the interesting characters and fascinating details that bring the story to life. A great and important read -- HOLLY WATT, author of CASEY BENEDICT seriesA painstakingly researched and beautifully written history of the dark underbelly of the pharmaceutical industry, which never forgets to tell the stories of the vulnerable people harmed when these companies lose their moral compass. I could not put it down -- NIGEL PRAITIES, executive editor of the PHARMACEUTICAL JOURNAL

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Book SynopsisWhat does the founding of the Sugarhill Gang teach us about business development? What can we learn about management and leadership from Jay-Z''s decades-long dominance? What does Ice Cube''s refusal to accept $75,000 to remain a member of NWA tell us about risk management? What can we learn about market dominance from the Death Row and Bad Boy Records beef? What does the rise and fall of MC Hammer (and the near fall of Rihanna) reveal about the psychology of money management? Does Lil Nas X have anything to teach us about corporate diversity?In The Hip-Hop MBA, banker-turned-writer Nels Abbey offers an alternative and entertaining look at business and economics through the rise and triumph of Hip-Hop. This is the story of how rap industrialists - like Jay-Z, Suge Knight, Sylvia Robinson, Puff Daddy, 50 Cent and Bryan ''Birdman'' Williams - took chronic economic pain and turned it into champagne. With a business acumen often acquired in the streets, these moguls creat

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