Business, Finance & Law Books

Book SynopsisIn today’s technology-driven environment there is an ever-increasing demand for information delivery. A compromise has to be struck between security and availability. This book is a pragmatic guide to information assurance for both business professionals and technical experts. Written in an accessible manner, Information Security Management Principles provides practical guidance and actionable steps to better prepare your workplace and your home alike, and keep your information secure. This book is a primer for those new to the subject as well as a guide for more experienced practitioners. It explains the fundamentals of information security, how to shape good organisational security practice, and how to recover effectively should the worst happen. This third edition has been updated to reflect the latest threats and vulnerabilities in the IT security landscape, and updates to standards, good practice guides and legislation. It also includes updates to the BCS Certification in Information Security Management Principles, which this book supports. A valuable guide to both current professionals at all levels and those wishing to embark on an information security career Offers practical guidance and actionable steps for individuals and businesses to protect themselves Highly accessible and terminology is clearly explained and supported with current, real-world examples Trade Review'This book is fantastic for those studying information security management and as a desk-side reference. It is comprehensive yet concise. I would recommend this book to anybody studying for the qualification as well as anyone in senior management positions looking to understand the basics. The language used is refreshingly understandable, making the book accessible to those outside the specialism.' -- Helen Mary Jones * Group Information Security Manager, The Jockey Club *Table of Contents Information Security Principles Information Risk Information Security Framework Security Lifecycles Procedural and People Security Controls Technical Security Controls Physical and Environmental Security Disaster Recovery and Business Continuity Management Other Technical Aspects

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Book SynopsisIt has long been recognised that the technology industry is not diverse and gender inclusive. In the UK, the proportion of women in technology roles has remained stubbornly beneath 20% for the last twenty years. With this book we hope to help address that. This guide to tackling the gender imbalance in technology professions offers expertise, initiatives and true stories to support those wishing to bring greater gender diversity into the workplace. It aims to inform regarding background, theory and policy; advise on concrete actions that can be undertaken, and to be an exemplar for companies, organisations, establishments and campaigns in the form of real-world case studies.Trade ReviewAs the title promises, 'Women in Tech' is a highly practical resource and will rapidly become the go to resource for anyone wanting to really move the dial on gender diversity in tech. This is a thorough, data-driven piece which effectively and usefully pulls together a wealth of experience, research and real evidence across the whole of the pipeline. Highly recommended. -- Debbie Forster MBE, CEO, Tech Talent Charter'Women in Tech' is a deeply insightful read, bringing together high-quality evidence with an intersectional viewpoint. It delivers a clear action plan for how digital leaders can build diverse teams to deliver lasting change. Hugely recommended. -- Tom Read, Chief Executive Officer / CEO, Government Digital ServiceA must read! Fantastic collaborative narrative and the 'go to place' for anyone working on progressing the ‘Women in Tech’ agenda. The authors have been generous in sharing their knowledge and tips for action based on a wealth of diverse experience. We have been waiting for this and it can be a game-changer. -- Lynn O’Connor, MD Inclusive Work Ltd, Co-Founder of iSAW International and Director, DEI at SageEvery tech leader and every CIO needs to know why diversity brings benefits and how to build an inclusive and successful team. This book tells them what they need to know. -- John Higgins, Chair, Global Digital Foundation and President, BCS, The Chartered Institute for ITThis book is an inspiration on how to build an e-inclusive world. If we all execute these very concrete actions it is an opportunity to make the real difference and activate all women in the employment market going forward. Let’s just do it! -- Saskia Van Uffelen, Digital Champion of Belgium, Digital AgendaThis book is a superb addition to the literature on women in computing in UK. It may be unique in ranging from school through to progression to senior management. It is characterised by the immense strength of its evidence base and the practicality of its recommendations. Chapter 4, on Unconscious Bias, is the pivot: it could sensibly make for compulsory reading for anyone, either male or female, especially for anyone in a decision-making role. The study of allyship in the final chapter is also crucial. I thoroughly recommend the book for anyone involved with computing, regardless of gender. -- John Power, Honorary Professor, Macquarie UniversityWISE believes this book is a positive step forward for gender diversity and looks forward to practically supporting the reader to improve gender balance in their organisation. With WISE Ten Steps™ we have a recommended and practical programme that is proven to be impactful. Together we all can successfully address the challenge and thereby benefit individuals, families, communities and the country. -- Kay Hussain, CEO, Women Into Science and Engineering (WISE)A thorough and insightful guide to the iniquities and challenges facing women in tech, with valuable practical advice for how to effect change. This book should be read by all men in tech – especially those in leadership positions who have the power and responsibility to address the shameful lack of diversity in the industry. -- Bryan Glick, Editor in Chief, Computer WeeklyFrom a diverse and experienced set of authors, this refreshingly honest and inclusive up to date set of tools will help organisations and leaders consider new and relatable approaches to attracting, growing and retaining talent. The approaches set out are based on experiences and pragmatic forward thinking to create and sustain a happier, healthier, more inclusive and therefore innovative workforce. Crucially, it will help you make a genuine impact on the future talent in your community and your organisation, both now and in the future. -- Roxane Heaton, CIO and Digital, Data and Technology LeaderI congratulate BCS and the authors for stepping forward with this publication. It is refreshing to see BCS Publishing collaborate with leading gender diversity and inclusion groups such as WISE, to support the challenges and opportunities in Tech together. Together we can help fill address the D&I imperative and in so doing the digital skills deficit that can open up additional and enhanced opportunities for all. -- Trudy Norris-Grey, Chair of WISE BoardSuperbly written, the authors have combined their vast knowledge and expertise to provide a concise, practical guide with interventions to help anyone looking to support and make progress for women in technology. Well researched with why we are still falling short within schools, universities and in our workplaces, this book is a fantastic resource providing professionals with the practical steps to take action and drive change. -- Rav Bumbra, Diversity Consultant, Founder and CEO CajigoThis book is a very fact-based, well-researched piece of work. It covers everything from today’s position and how we got here, through to the analysis of education, and why the UK differs in its gender imbalance where other countries do not. The book points us to some very good practical steps that could be employed to achieve a more diverse and gender balanced workforce in the IT industry. The evidence points us to look at the longer term and does not try to give short-term ‘sticking plaster’ answers to a very challenging environment, which is not just related to IT but many other industries. -- Dawn Wright, Chair of the Equalities Committee, Worshipful Company of Information Technologists (WCIT)BCS have managed to collate a myriad of resources on the subject and produce a guide that not only explains how we are in this situation but also gives us direction on how to make change. An essential resource for anyone working on diversifying their tech workforce. -- Anne-Marie Balfour CISM CGEITEvery technology employer should read this book on diversity and inclusivity and apply the concrete actions and practical guidance detailed within it. This is a welcome resource for the cyber security profession as well as the wider tech community. -- Don MacIntyre, Interim Chief Executive Officer, The UK Cyber Security Council‘Women in Tech’ is an important book. The combined authority of its six preeminent authors lends enormous weight to its central argument: levelling up diversity in tech is fundamental to our future. But in also articulating the methods by which that can be achieved, it puts itself at the top of the required reading list. If you’re planning to distribute paperwork at the next leadership meeting, let it be this. -- Tech For Good, techforgood.netAn easily digestible read that doesn’t hide the damning reality for women in tech. YBA believe it is important for everyone to read this book regardless of characteristics such as their age or experience. The authors use a data-backed representation of the current environment with well-explained strategies and practical tips enabling readers to ignite change, make an impact and make it last. This resonated with us at YBA: ‘You can’t be what you can’t see.’ -- Young Business Analysts (YBA)Table of Contents The Business Case for Diversity Computing in Schools Women in Higher Education Computing Unconscious Bias Establishing a Programme/Project to Attract and/or Retain Women in Tech Attracting Women into Tech Retaining and Progressing Women Within the Technology Industry Conclusion

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Book SynopsisBusiness Analysis has never been more important, and valuable, to organisations as they strive to adapt to an ever-changing and faster-changing environment. This expanded edition of Business Analysis Techniques provides detailed guidance on the range and application of the techniques available to assist business analysts and others in their work. Business Analysis Techniques provides a foundation for the effective specification, design and development of digital solutions, solutions that are based on a proper understanding of the real business need and the requirements for solutions to meet them. With 123 of the most widely used techniques covered, this book is an essential resource for any business analyst. This book: Places a large number of techniques into the context of the Business Analysis Service Framework, providing clear guidance on the applicability and use of 123 of the most-used techniques available in the business analyst’s toolbox Provides detailed information on the use of each technique Accessibly written with worked examples of all of the techniques described Offers practical tips for using and adapting the techniques in the real world Pair it with Business Analysis, also published BCS for even greater insights.Trade ReviewBusiness Analysts have always had a wealth of techniques at their disposal but how the toolkit has grown! If you are looking to shine as a business analyst you will be well aware of the importance of becoming the master of our rich BA toolkit, know what technique to use for each occasion and how to use it to good effect. This upgrade on a ‘must have’ BA classic extends the toolkit by another 24 techniques! I encourage all BAs to use this book to build their confidence in their own professionalism and be regarded as masters of their BA toolkit. -- Ian Richards, Director, Business Analysis, CapitaI found this new edition to be crammed full of tried, tested and trusted business analysis techniques. Yet again giving the BA more tools for analysis success. Each technique is described in full, with scenarios to bring them to life, along with developed examples. The narrative does not shy away from giving you technique limitations or when to blend techniques together to achieve a better analysis outcome. It’s the BA book I return to again and again. -- Sarah Bullen, Head of Business Analysis, BBC, Technology and Digital Products Group, UKThe latest version brings even more techniques to bear, extending to areas of user experience, process improvement and testing; helpfully mapped against key project phases. This book is a must have resource for all BAs at any stage of their career. -- Jamie Clouting, Lead Consultant, BAE Systems Applied IntelligenceBeware, this will very quickly become the most thumbed and tabbed book in your collection. For me it’s a must-have companion, especially for brushing up on a technique you’ve not used in a while or to signpost community members seeking advice to a specific page. Also fond of the addition of aligning techniques to the BA Service Framework, which makes it even easier to find new approaches. -- Jamie Toyne, Head of Business Analysis, Ministry of Justice - Digital and TechnologyA treasure trove of techniques for every Business Analyst (BA). Essential reading for anyone entering the profession and an excellent refresher for seasoned BAs. All the techniques are laid out in-synch with most project delivery models making it easy to navigate your way through. Each technique is described with some great thoughts on how to use it. Brilliant to see all the available techniques laid out in one place. -- Tazeem Wafa, Principal Business Analyst, Bank of EnglandThis is THE body of knowledge about business analysis techniques. Comprehensive and comprehensible. The presentation of techniques is encyclopaedic, however the authors explain not only what the technique is and how it works, but why, and in what circumstances, you would use it. The use of examples helps enormously to understand how to apply the techniques. For any business analyst looking to expand his/her skill set — and I recommend all business analysts should do so — this is the book. -- James Robertson, co-author of 'Mastering the Requirements Process'Good chefs have their own variations of classic recipes, but a set of standard recipes is the firm basis for any chef. This book offers such a standard. Sometimes a technique is carried out “how we always do it” but having a clear and complete set of the original definitions helps to keep to the right track. If ever in doubt, you can always begin with, or go back to, the techniques as described here! -- Danny Kalkhoven, Le Blanc AdviesMany business analysts still make the mistake of trying to do their job using only a couple of the most basic techniques. Today’s business problems demand that you have far more in your toolkit. This business analysis classic is something every business analyst should have ready to hand when trying to solve a new problem or looking for existing ways to tackle old, intractable ones, and every edition becomes more invaluable. -- Kevin Brennan, Chief Business Architect, Aligned Outcomes & Former EVP at IIBA, led development of BABOK Guide versions 2 and 3Each new edition of Business Analysis Techniques introduces more ideas and tools than the last. But that doesn’t mean it’s carrying any extra weight. On the contrary, it’s pure unadulterated goodness – just the essentials that you need to know about each technique, whether it’s a very well-known standard or something more obscure. The most comprehensive and useful reference work on the ‘mental furniture’ that a BA needs – I recommend it. -- Nick de Voil, Director, De Voil ConsultingA must have in your bookshelf if you are looking to improve your skills in business analysis. 123 tools that can be used on their own or in combination makes it the perfect reference book for hands-on consultants. -- Peter Gerstbach, Founder & Managing Director, Gerstbach Business Analyse GmbHThis is the most comprehensive collection of business analyst techniques I’ve come across. The authors have clearly gone to a lot of trouble to balance detail with brevity, and they found just the right balance. The descriptions provide clear direction in the why and how of all the common business analysis techniques and many more. This is a must have resource in the library of every professional business analyst. -- Carl Sudholz, Digital Transformation Consultant and Senior Business Analyst, AGContext® Digital TransformationsIf you need to put together a business analysis toolkit to use in your forthcoming transformation initiative – as an individual BA, or as a BA team – then Business Analysis Techniques is the perfect source to start with. It is THE book to help you widen your perspectives, boost your curiosity and empathy. -- Milena Mileva, Managing Consultant, PMBABusiness analysis practitioners need to learn and utilize the various techniques to create value for the business. This book provides a detailed explanation of various techniques that a Business Analyst can apply to the initiatives to add value to the stakeholders. The techniques are categorically defined and easy to understand. Keep learning! -- Deepak Gupta, Principal Consultant, Wipro Technologies, IndiaSimple, practical & accessible. Each of the tools are articulated & linked in a way that is quick and easy to understand without the need to wade through pages of theory. The concise examples bring to life when & how to use each of the analysis techniques. Whether you are starting out on your business change career, or you are a seasoned professional, this new volume is an essential reference tool for anyone looking to bring discipline & structure to their analysis. -- Christian Hunter, Business Analysis Services Director, Infinity AssociatesThe 123 business analysis techniques described in this book are useful for both the seasoned senior business analyst and the less experienced junior business analyst. It is well written, descriptive and provides excellent examples of what, how, why and when to use the appropriate analysis techniques dependent on the task, business need or scenario encountered. I found the book easy to read and I look forward to applying these business analysis techniques into my day-to-day life as a business analyst. -- Allamin Ali, Senior Business Analyst, Welsh Government, United KingdomMy original copy is always close to hand. Where else would I find so many techniques all in one place, excellently summarised and demonstrated? But the icing on the cake is that techniques are now grouped by Business Analysis Service Framework categories. It's a no-brainer tool for supporting my team to provide the best possible BA service and also nicely complements my Delivering Business Analysis handbook. -- Karen Newnham, Head of Business Analysis, DVSAThis book covers some key elements of business analysis which are often overlooked - the significance of emotional factors in customer journey mapping, stakeholder perspectives, negotiation, and in conflict resolution. Describing concepts like ‘Weltanschauung’, which refers to the fundamental cognitive orientation of an entity encompassing a holistic point of view, allows readers to employ such theories regardless of which sector or industry they work with. If, like me, you believe in exploring the power of psychology for mutually beneficial outcomes at the workplace, this book will help you uncover some true gems. -- Zeinab Shabbir Tinwala, Director & CEO, Starsons International (Pvt) Ltd, Business Architect, Corporate Trainer, Career CoachI found this book very interesting and exciting; the writing style is captivating, accessible and full of intriguing knowledge. The techniques are introduced simply, yet are very rich, specific and comprehensive. All techniques are articulated and linked to one another, with real-life examples. Overall, it’s a highly practical and easy to understand reference, not only for senior business analysts, but also for beginners. Highly recommended! -- Irene Gweed, Business Analyst Lead, Product Owner & Business Analysis Trainer, EgyptTable of Contents1. Strategic Context 2. Situation Investigation 3. Feasibility Assessment and Business Case Development 4. Business Process Improvement 5. Requirements Definition 6. Business Acceptance Testing 7. Business Change Deployment 8. Stakeholder Engagement

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Book SynopsisAgile principles and values transform the way organisations carry out business and respond to change. To realise success, an agile mindset needs to be adopted throughout an organisation, not just within the IT team. This book is an introductory guide to agile principles, values and mindset that will equip individuals and teams, regardless of role, to apply Agile from first principles. Practical examples are used throughout to illustrate agile theory with real-world context. This book is ideal for those wanting to achieve the BCS Foundation Certificate in Agile.Trade ReviewAgile exists as both a collection of practices and the principles that underlie those practices. Teams need both. But practices change over time—today’s state of the art is passé tomorrow. And while agile practices may change, the principles never do. That’s what makes this book so valuable. Lynda and Simon provide plenty of time-proven practical advice—specific things you can begin doing immediately. But practices are always presented with a helpful dose of principles. You’ll finish this book knowing what to do today and how to adapt those practices in the future. -- Mike Cohn, Mountain Goat Software, Co-Founder of the Agile Alliance and the Scrum Alliance'First Principles’ are regularly overlooked when people start with Agile, and also seemingly forgotten by many who profess to be experienced with Agile. This book delivers both a fantastic introduction and very insightful reminders as to why these first principles are essential to 'being Agile', all supported with real experience and insightful research. Essential reading. -- Julian Holmes, Principal Transformation Consultant, ThoughtworksAgile from First Principles is an essential compendium for delivery professionals, intuitively weaving together concepts from agile, lean and product development disciplines. It provides accessible expertise for teams starting their journey, insights into the daily challenges of working in rapidly changing environments, the spectrum of practices available to experienced Scrum Masters, and a library of nuanced learnings, grounded in the fundamentals of modern product delivery that will resonate with leaders. A highly recommended addition to an agile coach’s toolkit. -- Tom Hoyland (Expert Coach), Principal Agile and DevOps Consultant, That AgileThis book is essential reading for anyone practising in an agile context. The authors share their vast experience and knowledge in a compelling and accessible way starting at first principles. Along the way they summarise key concepts, techniques and ‘antipatterns’ (warning signs). The book is written in a refreshingly hands-on, practical way which cuts through the buzzwords and gets straight to the point. Highly recommended! -- Adrian Reed, Business Analyst at Blackmetric Business Solutions, Author of ‘Business Analyst’ (BCS)This is a convincing commentary on successful Agile methods. ‘Agile from First Principles’ gets to the heart of what being Agile really means: a focus on people and practical solutions. It explains why the Agile Manifesto and the principles behind it matter so much. An excellent orientation for beginners which will help avoid common pitfalls. For experienced hands, a fundamental study of wide application, Agile leadership and culture. -- Toby Jones, founder of the Accelerated Capability Environment (the government’s innovation engine)This is an excellent book for both people starting their Agile journey and those experienced practitioners who are looking to either deepen their knowledge or in need of a little reminder of the core principles that make Agile such powerful and effective delivery approach. The book has a great blend of background context and practical examples, demonstrating why Agile is so effective in today’s information and technology-based world. -- James Burton, Director Consulting Expert & UK Career Champion for Agile at CGI‘Agile from First Principles’ is the guide for advancing your agile journey. The book, as its name implies, goes from principles to specific techniques in a framework-agnostic manner making it a valuable resource irrespective of whether you use Scrum, Kanban, XP or any of the scaling models. This book is highly recommended for both agile beginners and experts. -- David Bulkin, Managing Director, Grow-Lean LLCSome books can’t be written until most other books on the subject already have been written. ‘Agile from First Principles’ is such a book. In an easy-to-understand way, the book presents the journey Agile has taken from its first stumbling steps to where it is today, having penetrated much of industry and academia. ‘Now this is not the end’, as Churchill might have said, but we are at a point in time where an elegant summary of the mess in which Agile is will help us to successfully move forward to a better future. And the book points to this future with discussions on leadership, the challenges of scaling and a subject closer to my own heart, Essence. -- Dr Ivar Jacobson, Chairman and CEO, Ivar Jacobson International‘Agile from First Principles’ is the perfect guide to understanding Agile and what is truly different about Agile approaches. The in-depth explanation of values and principles is far from theoretical. Lynda and Simon use loads of examples, as well as common traps and anti-patterns, to help you understand what it really means in practice, going far beyond the usual applications and methods (they do an excellent job covering them too by the way). This book has already changed how I teach Agile! -- Joakim Sundén, Agile Transformation Coach/Specialist, Co-creator of the ‘Spotify Model’, Co-author of ‘Kanban In Action’As the title promises, Lynda and Simon introduce the underlying principles and values of agile, emphasising the benefits of adopting an agile mindset and attitude, alongside a straightforward guide to popular agile methods and tools used within software development. Anti-patterns identified throughout the book help challenge common attitudes and behaviours that can limit and sabotage our ability to be agile. The book invites the reader to reflect on what we need to do more of, but also what we need to do less of, and stop doing to improve our agility! An easy-to-read guide for anyone interested in understanding the fundamentals of agile and identifying ways to improve their own agility personally, within their team, and as a leader. -- Belinda Waldock, Being Agile, Author of ‘Being Agile in Business’An expertly crafted go-to manual for both seasoned professionals and those just starting out in the world of Agile. An easy read, full of practical hints and tips that will empower you to overcome the issues that hinder so many agile teams. Well written and full of rich examples, it is sure to become your primary Agile reference book. -- Martin Maya, Founder, Amatis Training LtdFinally, everything is in one place. ‘Agile from First Principles’ has quickly become my go-to agile resource book. I have long been a fan of Lynda and Simon’s work and their endless comprehensive knowledge of agile models, frameworks, values, principles, examples and thought leaders. As expected, this book does not disappoint. This book is well structured and pitched perfectly for anyone entering an agile environment or those who are experienced and looking to refresh and expand their knowledge. -- Kylie Yearsley, Director, Agile Games LtdAs the Agile movement enters its third decade, it has grown and moved into dimensions and directions never thought of by the writers of the Agile Manifesto. The success of Agile as a business has often corrupted the original ideas behind Agile, imposing it in domains where its application is not the optimal solution to the problems at hand. The questions of where Agile practices and techniques make sense, where they are out of place, and where and how they might be altered and extended are valid questions that require reflection on the original ideas and intent of the Agile founders. This book, written by two knowledgeable and experienced Agilists, provides the foundation for self-reflection on the basic principles and the what and why of Agile, to help ensure that future advancements maintain both the word and the spirit of the Agile Manifesto. -- Joseph Pelrine, Agile PsychologistThis timely book exposes many stubborn myths around agile and highlights the potential dysfunctions when seeking to achieve greater agility. In jargon-free language, it outlines a path for leaders and practitioners alike to thrive in an ever more turbulent climate. I would highly recommend this book to anyone seeking to move beyond tools, and to understand the true spirit of the agile movement. -- Karim Harbott, Co-Founder, Agile Centre, Author of ‘The 6 Enablers of Business Agility’Agile principles can seem simple and common sense, but they are not so easy to understand nor to implement. Lynda and Simon Girvan take the complex and create understanding, bringing the reader along with examples and digestible explanations to facilitate learning. As a Professor teaching PMP processes and certification of which the exam is 40% Agile, I was struggling to find a comprehensive Agile text which take the learner from the beginning to mastery of Agile; the history, roles, Agile mindset, methodologies, Agile leadership et al. Agile from First Principles delivers as a go-to source for all on their Agile journey. -- Lisa McCaffrey-Smith MBA PMP ACP SPC CSM, Pamplin School of Business, University of PortlandTable of Contents The Importance of Agile Today The Origins of Agile Projects and Products in Agile Understanding the Manifesto for Agile Understanding the Agile Principles Fundamental Concepts in Agile Agile Delivery Agile Practices Agile Leadership Managing the Product Beyond the Basics

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Book SynopsisTo successfully compete in the modern world, organisations are accelerating their digital transformations. It is essential for them to utilise best practice methods when implementing new systems and adopting new technologies. The Super User Model is a proven methodology for delivering digital transformation projects, including large scale transitions.This book is designed to help project, learning and change professionals who are responsible for this delivery by introducing the Super User Model and how to use it. It provides the tools, techniques, and theory needed to plan out where and how Super Users can add value at each phase of a project - across software design, change management, testing, and training - and to manage Super User Networks beyond the transition into business as usual for sustained benefits.If your organisation is investing in new technology, you cannot afford not to use Super Users in taking the latest step in your digital transformation journey.

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Book SynopsisThe imperative of cyber security has never been more pronounced and organisations must remain proactive, anticipating potential risks and evolving their strategies in response. Cyber Security and Business Analysis provides the necessary techniques, tools and framework to help business analysts include cyber security holistically in their approach, equipping them with the required knowledge to recognise risks at all levels and deliver a complete analysis. The versatile framework this book provides can be deployed adaptively, either as tailored individual components or as a whole to support the construction of secure and resilient systems.Enriched with accessible real-life experiences, security incidents and analogies, the content goes beneath the surface to provide a deeper understanding. Woven with the collective wisdom of business analysis and cyber security, this book forms a holistic guide for shaping secure, resilient and robust systems.

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Book SynopsisAdopting an Agile approach can revolutionise business analysis working practices. Agile focuses on iterative development and incremental delivery of software solutions, enabling a clear focus on customer needs and early delivery of new or enhanced software products.This revised edition reflects the latest Agile developments and provides a comprehensive introduction to Agile methods and techniques, explaining how they may be applied within the business analysis and holistic business change contexts.Written by industry experts, this new edition is ideal for any business analysts who work in an Agile environment and wish to understand or extend their understanding of Agile practices. Recommended reading for BCS Professional Certificate in Agile Business Analysis.

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Book Synopsis12% of people hold crypto assets, including your clients and suppliers. How can you manage the risks and reap the benefits of this new technology?Your clients, suppliers or employees may be among the one in eight adults worldwide who hold crypto assets. How can you ensure that crypto transactions are properly accounted for, legally and safely managed, and used to benefit your business?This book is a gateway to the language and applications of crypto and blockchain. It guides you through the opportunities for business improvement and the risks that need to be managed for corporations and private clients, including signposts to relevant legislation, regulation and security considerations. It helps you to make sense of the distinct properties of crypto assets and understand where they can be transformational and where they really aren't needed, for more effective strategic decision making.

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Book SynopsisIn an era where technology shapes every aspect of our lives, the need for ethical guidance in IT has never been more important. Getting Started with Tech Ethics is your essential resource for understanding and applying ethics in the fast-evolving tech environment.

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Book SynopsisThe Survivor's Guide to Enterprise Architecture equips you with the knowledge and strategies to conquer the complexities of EA and build a successful, fulfilling career.

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Book Synopsis'Chu's smart, iconoclastic portrait dismantles seven misconceptions' [NEW STATESMEN] about modern China and offers a corrective to Western assumptions.THE CHINESE ARE THE MOST HARDWORKING PEOPLE ON EARTH...so why are the younger generation derided as spoiled and lazy?CHINESE PEOPLE DON'T CARE ABOUT POLITICAL FREEDOM...so why is the country's internet exploding with anti-regime dissent?CHINA WILL ONE DAY RULE THE WORLD...so why do the country's political leaders feel so insecure?Perhaps it is time to stop engaging in a centuries-old game of Chinese whispers in which the facts have become more and more distorted in the telling.Ben Chu examines the myths that have come to dominate our view of the world's most populous nation, forcing us to question everything we thought we knew about it. The result is a penetrating, surprising and provocative insight into China today.Trade ReviewChu's smart, iconoclastic portrait dismantles seven misconceptions - or "whispers" - to let in light on a heterogeneous nation about which it is impossible to generalise -- Philip Maughan * NEW STATESMAN *Forget Confucius, [Chu] says: China's thinking is modern, not ancient * THE TIMES *

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Book SynopsisThis is the definitive account of the Royal Bank of Scotland scandal. For a few brief months in 2007 and 2009, the Royal Bank of Scotland was the largest bank in the world. Then the Edinburgh-based giant - having rapidly grown its footprint to 55 countries and stretched its assets to £2.4 trillion under its hubristic and delinquent former boss Fred Goodwin - crashed to earth. In Shredded, Ian Fraser explores the series of cataclysmic misjudgments, the toxic internal culture and the 'light touch' regulatory regime that gave rise to RBS/NatWest's near-collapse. He also considers why it became the most expensive bank in the world to bail out and why a culture of impunity was allowed to develop in the banking sector. This new edition brings the story up to date, chronicling the string of scandals that have come to light since taxpayers rescued RBS and concluding with an evaluation of the attempts of the bank's post-crisis chief executives, Stephen Hester and Ross McEwan, to dismantle Goodwin's disastrous legacy and restore the damaged institutions to health. 'A gripping account - RBS was a rogue business, operating in what had become a rogue industry, with the connivance of government. Read it and weep' – Martin Woolf, Financial TimesTrade Review'A riveting read' -- Joris Luyendijk * The Guardian *'The definitive account of degenerate financial capitalism' -- Iain Macwhirter * The Herald *'Tumultuous ... profoundly shocking' -- Kevin McKenna * The Observer *'Shredded is a magnificent book. I regard it as one of the best investigative books of the past decade' -- Eamonn O'Neill * BBC Radio Scotland *'A gripping account - RBS was a rogue business, operating in what had become a rogue industry, with the connivance of government. Read it and weep' -- Martin Wolf * Financial Times * 'A model of the journalist's craft, Zola-esque in its broad and unsparing study of corporate hubris and nemesis and haunting in the questions it leaves in its wake' -- Bill Jamieson * Scotsman *'Impeccably researched and hard to put down at any point - the author pulls no punches' -- Philip Augar * Financial Times * 'Explosive' -- Tom Harper * Independent on Sunday *'Combines Greek tragedy with real-life events that have affected us all. It's hard to put down' -- Devraj Ray * Mortgage Strategy * 'I don't think I have ever read such a perfect morality tale for our times' -- Iona Bain * FT Adviser *'The definitive text. I'm thinking of Barbarians at the Gate, about Kohlberg Kravis Roberts and RJR Nabisco. An instant classic' -- Max Keiser * The Keiser Report *'You should absolutely read Ian Fraser's Shredded. It is probably the definitive work on the British and Irish banks in the Great Bubble and the ensuing Great Financial Crisis' -- Alexander Harrowell * The Yorkshire Ranter *'Engrossing, fascinating and appalling - a fast-paced and sickeningly-depressing exposition of what can go wrong when corporate governance fails' -- Ruth Bender, Cranfield University'Magisterial - the most detailed catalogue to date of the errors and misdemeanours leading up to RBS's 2008 collapse and the failure -- in Fraser's view -- to reform the bank in its aftermath' -- Colin Donald * Herald *'A rattling good read. Hubris, nemesis. Truly shocking' -- Paul Rogerson * Law Society Gazette *'A manual for understanding banks, the financial crisis, and also corporate greed and hubris' -- P.C. Dettman'The definitive account of the RBS fiasco. It's an engaging tale of how self-serving bank executives systematically broke the rules, lent with astonishing recklessness, abused customers and got suckered by Wall Street - before dumping their mess on the taxpayers' -- Yves Smith, author of Naked Capitalism'Nearly six years after the bailout, Shredded reminds us how much of banking reform is still a work in progress' -- Nick Dunbar * nickdunbar.net * 'Ian Fraser has produced a genuine page turner' -- Alex Marsh * Pieria *'The best financial book I've ever read. Thank you, Ian, for a public service' -- Simon Bain * Herald *'Not just the definitive book on the collapse of RBS but one of the best five books on the great financial collapse which changed the history of the 21st century. Ian pulls no punches in his conclusions' -- Russell Napier * CLSA *'This book should be posted through the letterbox of every taxpayer in Britain' -- David Mellor, former Chief Secretary to the Treasury

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Book SynopsisPressure for independence remains a major force in Scotland, but the case for it has changed substantially since the referendum of 2014. In the 2016 Brexit referendum, 60 per cent of the Scottish electorate voted to remain part of the European Union– the only part of the UK to reject Brexit so unequivocally. This new analysis takes into account a host of economic issues including deficit, debt, currency, energy (including North Sea oil and gas), pensions, mortgages and the financial sector. It weighs up the advantages of rejoining the EU single market, either as a full EU member or as a member of the EEA, with the disadvantages of a hard border with the rest of the UK. Independence would create opportunities, but it would also bring many thorny problems which the Scottish government, and the Scottish people, would have to face. Trade Review'After Brexit calmly and objectively takes readers through the key economic aspects of secession. In doing so, and in the matter-of-fact way it deals with economic reality, it almost feels like an act of subversion' * The Spectator *'Dedicated to the art of impartiality… this study of the economics of Scottish independence offers plenty of insights' -- Joyce McMillan * The Scotsman *'This well balanced look at Scotland’s view of independence following Brexit is an essential guide for anyone interested in politics and economics' * Scots Magazine *'While the effect of Brexit could lead to more support for independence… McCrone highlights several challenges he says independence would bring' * The Times *'I strongly recommend that it should be read by everyone interested in the facts of a debate that tends to go on and on' * Energy Voice *'In the debate over the economics of Scottish independence, no name resonates more loudly than that of Gavin McCron ... this study of the economics of independence offers plenty of insights, but no easy answers' * Scotsman Politics and Current Affairs Summer Edit *

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Book SynopsisIn this book, Ian Williams tells the terrifying story of China's vampire economy and the single-minded and ruthless policy of the Party to bend economics and business to its own will. All this is part of realising President Xi Jinping's ambition of China becoming the world's pre-eminent economic, technological and military power.

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Book SynopsisFor some, recycling is a big business; for others a moralised way of engaging with the world. But, for many, this is a dangerous way of earning a living. With scrap now being the largest export category from the US to China, the sheer scale of this global trade has not yet been clearly identified or analysed. Combining fine-grained ethnographic analysis with overviews of international material flows, Economies of Recycling radically changes the way we understand global and local economies as well as the new social relations and identities created by recycling processes. Following global material chains, this groundbreaking book reveals astonishing connections between persons, households, cities and global regions as objects are reworked, taken to pieces and traded. With case studies from Africa, Latin America, South Asia, China, the former Soviet Union, North America and Europe, this timely collection debunks common linear understandings of production, exchange and consumption and argues for a complete re-evaluation of North-South economic relationships.Trade ReviewIn this superb collection, what had been dismissed as mere waste or simple recycling is found to be immensely productive in the creation of a second tranche of commodities, complex labour relations, new global linkages, the creation of value and highly sophisticated analysis and theory. Only from this point can debate on these topics be genuinely called informed. * Daniel Miller, Professor of Material Culture, University College London *Garbage dumps in Rio, textile recycling in northern India, mountains of discarded IT equipment in China, global circulations of uranium: this remarkable collection really lifts the lid on the global sociologies, politics and geographies of waste and recycling - in their widest possible sense. The result is an unprecedented richness in understanding how the recycled use of all manner of materials work to sustain large swathes of our world and why this matters fundamentally for our planet's future. A genuine Tour de Force! * Stephen Graham, Professor of Cities and Society, Newcastle University *Table of ContentsIntroduction - Catherine Alexander and Joshua Reno Section One: Global waste flows 1. Shoddy rags and relief blankets: perceptions of textile recycling in north India - Lucy Norris 2. Death, the Phoenix and Pandora: transforming things and values in Bangladesh - Mike Crang, Ni cky Gregson, Farid Ahamed, Raihana Ferdous and Nasreen Akhter 3. One cycle to bind them all? Geographies of nuclearity in the uranium fuel cycle - Romain Garcier 4. The shadow of the global network: e-waste flows to China - Xin Tong, Jici Wang Section Two: The ethics of waste labour 5. Devaluing the dirty work: gendered trash work in participatory Dakar - Rosalind Fredericks 6. Stitching curtains, grinding plastic: social and material transformation in Buenos Aires - Karen Ann Faulk 7. Trash ties: urban politics, economic crisis and Rio de Janeiro's garbage dump - Kathleen M. Millar 8. Sympathy and its boundaries: necropolitics, labour and waste on the Hooghly river - Laura Bear Section Three: Traces of former lives 9. 'No junk for Jesus': redemptive economies and value conversions in Lutheran medical aid - Britt Halvorson 10. Evident excess: material deposits and narcotics surveillance in the USA - Joshua Reno 11. Remont: works in progress - Catherine Alexander Afterword - David Graeber

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Book SynopsisThis book offers an approach to business and executive coaching that properly aligns the practice in the culture of business through the use of a relational "coaching axis" that helps to manage the complexity of the organisation and the individual as dual clients.Business and executive coaching occurs within an organisational context with the goal of promoting success at all levels of the organisation by affecting the actions of those being coached (Worldwide Association of Business Coaches, 2007). This form of coaching is distinct from other types in two ways, firstly it is focused on achieving business outcomes, and secondly, both the individual being coached and the sponsoring organization are simultaneously the client. This book explains how a coach manages the complexity of helping these two clients by acting as a narrative bridge between their stories. It offers a relational approach which resists remedial or curative notions born from coaching's human science roots and instead aligns to workplace realities. Chapters 1 -3 explore three interlocking paradigms for coaching that culturally align to the context of business. Firstly, in working with the complexity of client, systems theory is explored. Secondly, in working with the complexity of organisational culture, the notion of culture is unpacked. Thirdly, in exploring the complexity of theory, an eclectic and integrative theoretical approach is unpacked and the notion of the scientist-practitioner is explored. The remainder of the book explains the "Coaching on the Axis" approach. This approach captures the way coaching interfaces with business across three systemic dimensions situated on a hypothetical "axis." It further outlines a method to track themes, elicit insights and test actions systemically along this axis using a narrative methodology. Finally, a case study is provided. Ultimately, the book aims to assist coaches in properly aligning their practice with business, honouring the culture from which this work derives its legitimacy and sanction, and significantly increasing its likelihood of success.Trade Review'At last, a sophisticated and business-savvy account of business and executive coaching. Marc Kahn's book represents an important shift in how we understand the world of business coaching. His examination of complexity theory, psychology, and business challenges many of the hidden (and not-so-hidden) assumptions imported into business coaching from counselling. This is a welcome and important contribution in the field. It should be on every coach's bookshelf and inform every coach's practice.'-Dr Michael Cavanagh, Deputy Director, Coaching Psychology Unit, Sydney University, Australia'In this exceptional book, Marc Kahn succeeds in planting the emerging service of coaching firmly in the modern business context. This is a work that will, in my opinion, deservedly take its place in the business canons of the twenty-first century.'- Peter Frampton, President of Accounting Comes Alive International and co-author of Accounting Comes Alive and Color Accounting, Geneva, Switzerland'In this masterful contribution to business coaching. Marc Kahn has instigated a paradigm shift. Grappling with the indefatigable concerns of business, this work offers a new approach, aligning multiple and complex perspectives. This book is a must-have, not only for every coach's library, but also for every leader's.'- Dr Sunny Stout-Rostron, Founding Fellow, Institute of Coaching at McLean Hospital, a Harvard Medical School Affiliate, South Africa'This is a brilliant book that powerfully articulates the focal "axis" of attention for business coaches, and ultimately defines the most important factors for success.'- Dr Paddy Pampalis, Executive Director, Centre for Integral Business and Leadership, Cape Town, South Africa'I welcome this sage and authentic book, and encourage all HR practitioners, leaders, and coaches to read, and heed, its important messages.'-Bev Cunningham, Vice President, Group Human Resources, Ricoh Europe PLC, London, UK'One of the most insightful books on business coaching I have ever read.'- Allon Raiz, CEO, Raizcorp and bestselling author of Lose the Business Plan and What to Do When You Want to Give Up, South Africa'This work will become essential reading for anyone in the field.'-Dr Jacqui Farrants, Consultant Psychologist, City University, London, UK'I was riveted. I simply couldn't put it down.'- Marc Feitelberg, clinical psychologist, executive coach, and founder of The South African College of Applied Psychology'A must-read for those who are serious about being professional and ethical business coaches.'- Wendy Johnson, President and CEO, Worldwide Association of Business Coaches WABC,Vancouver, Canada'Regardless of the modality you prefer as a coach, this text will add depth and understanding to your practice. An undeniable contribution.'- Craig Bloomstrand, international coach and mentor, author of Wise Men Look and Every Story Casts a Shadow, Minneapolis, USA'This is a fantastic read, providing a really good sense of the amazing benefits business coaching can bring to an executive when it is delivered properly - on the "axis".'-Brett Morris, Group CEO, FCB South AfricaTable of ContentsSeries Editor’s Foreword , Introduction , The complexity of client , The complexity of culture , The complexity of theory , Introduction to the Coaching on the Axis framework , The environmental dimension , The individual dimension , The coaching relationship , Coaching on the Axis: technique , Case study , Professional Coaching Series , Endorsements

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Book SynopsisApplications of Management Science is a blind refereed series, published annually. It presents state-of-the-art studies in the application of management science to solve significant managerial decision-making problems. Volume 15 examines management science application to data envelopment analysis and efficiency, supply chain and quality applications, and multi-criteria and financial applications. Section A focuses on DEA to team performance, public higher education systems, US airlines and Indian commercial banks. Section B focuses on cooperative public service advertising, supply chain strategies, optimal management of reverse supply chain and optimal response to multi-response models. Section C explores multi-criteria measures of public and private enterprises, two-dimensional warranty policy decision making, and creating teams. Section D focuses on financial applications, direct foreign investments, conditional values of risk in portfolio models, and asset allocations of mutual funds. This volume will be most valuable to practitioners and researchers interested in productivity analysis, supply chain systems, multi-criteria applications and financial applications.Table of ContentsList of Contributors. EDITORIAL BOARD. A Two-Stage DEA Approach with Feedback for Team Performance Evaluation. Efficiency in Public Higher Education Systems: A Statewide Comparison Using Data Envelopment Analysis. Benchmarking the Operating Efficiency of US Airlines. A DEA-Based Multidimensional Framework for Analyzing Indian Commercial Banks. Cooperative Public Service Advertising Strategies for a Supply Chain System. Optimal Management of Reverse Supply Chains with Sensor-Embedded End-of-Life Products. Process Quality Management and Multiple Response Design Models for the Manufacture of Semiconductors. Optimal Selection of Contracts for Supply Chain Coordination Under Decision Hierarchy. Multi-Criteria Performance Measurement for Public and Private Sector Enterprises. Two-Dimensional Warranty Policies – Decision Making Under Multiple Objectives. A Multiple Criteria Model to Creating Teams. An Evaluation of Country Risk in Assessing Direct Foreign Investment. Conditional Value-at-Risk Vs. Value-at-Risk to Multi-Objective Portfolio Optimization. A Meta-Goal Programming Model for Asset Allocation of Mutual Funds Under the Mean Absolute Deviation. Applications of management science. Applications of management science. Applications of management science. Copyright page.

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Book SynopsisGarden visitation has been a tourism motivator for many years and can now be enjoyed in many different forms. Private garden visiting, historical garden tourism, urban gardens, and a myriad of festivals, shows and events all allow the green-fingered enthusiast to appreciate the natural world. This book traces the history of garden visitation and examines tourist motivations to visit gardens. Useful for garden managers and tourism students as well as casual readers, it also examines management and marketing of gardens for tourism purposes, before concluding with a detailed look at the form and tourism-based role of gardens in the future.Table of Contentsa: Preface 1: Introduction 2: A History of Garden Tourism 3: Gardening and Gardens Today 4: A World Garden Survey 5: The Multiple Roles of Gardens and the Importance of Indoor Flower Festivals 6: Outdoor Garden Festivals 7: Managing the Garden 8: Tourists to Gardens and Tourists in the Garden: Motivators and Enablers 9: Problems and Issues in Gardens Today 10: Reflections on the Future of Garden Tourism

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Book SynopsisRisk and uncertainty are inescapable factors in agriculture which require careful management. Farmers face production risks from the weather, crop and livestock performance, and pests and diseases, as well as institutional, personal and business risks. This revised third edition of the popular textbook includes updated chapters on theory and methods and contains a new chapter discussing the state-contingent approach to the analysis of production and the use of copulas to better model stochastic dependency. Aiming to introduce agricultural decision making, probability and risk preference, this book is an indispensable guide for students and researchers of agriculture and agribusiness management.Table of Contents1: Introduction to Risk in Agriculture 2: Decision Analysis: Outline and Basic Assumptions 3: Probabilities for Decision Analysis 4: More about Probabilities for Decision Analysis 5: Attitudes to Risky Consequences 6: Integrating Beliefs and Preferences for Decision Analysis 7: Decision Analysis with Preferences Unknown 8: The State-contingent Approach to Decision Analysis 9: Risk and Mathematical Programming Models 10: Decision Analysis with Multiple Objectives 11: Risky Decision Making and Time 12: Strategies Decision Makers Can Use to Manage Risk 13: Risk Considerations in Agricultural Policy Making

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Book SynopsisThe fastest growth in tourism is the culinary sector. Covering farmers markets, taste tours, agri-entertainment, glamping, restaurants, farm shops and more, food tourism has become both an important part of holidaying and a purpose in itself. With growth occurring in most developed countries and tourists searching out culinary tourism throughout the world, this book provides an overall direction to the development of food tourism and a section on the future of this trend.Table of Contents-: Foreword -: Preface Part I: Food Tourism And The Tourist 1: Introduction 2: The Changing Tourist Part II: Farm Produce And Agritourism 3: On-Farm Marketing and Activities 4: Off-Farm Marketing and Retailing 5: Agri-Entertainment or Agri-Tourism 6: Accommodation Part III: Food Tourism – The Wider Picture 7: Independent Garden Centres and Nurseries 8: The Food Offer Part IV: Marketing And The Future 9: Marketing 10: The Future of Food tourism Appendix 1: Culinary, Retail and Tourism Terms Appendix 2: 51 Ways to Promote Your Culinary Business to the Local Community

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Book SynopsisFarming is a complex job with many unique challenges, but can also be a rich and rewarding career that is full of opportunities. Following the author's Farm Business Management series, this new textbook takes the core principles and techniques and distils them into an accessible student resource. This book: covers the most important aspects of farm management, such as observation, decision making, budgeting, risk assessment and record keeping; is organized into easy-to-navigate sections such as the farmer's environment, financials, key skills and farm systems; and includes student-focused pedagogy throughout, comprising learning objectives, focus study exercises and review questions. Written by an expert with decades of teaching and research experience around the world, this book also incorporates two brand new chapters on farm accounting and computer systems and software. Providing a hands-on learning experience for students of agriculture, it will continue to be a much-used resource throughout their farming career. This book is enhanced with supplementary resources.Table of ContentsPart 1: The Farmer’s Environment 1: Introduction 2: A Synopsis of Production Economics 3: The Environment Farmers Operate Under Part 2: Financials: Budgeting, Risk and Investment 4: Budgeting Theory: The Core Systems of Farm Systems Analysis 5: Budgeting Practicalities: Costing out the Proposals 6: Introduction to Managing Risk and Uncertainty 7: Investment Analysis: Recognising Input Output Timing 8: Farm Finances, Financial Accounts and Records in General Part 3: The Farmer’s Skills 9: Skills Required 10: Observation Skills 11: Anticipation and Looking Ahead Skills 12: Understanding the Human Factor 13: Decision and Management Processes and their Improvement Part 4: Farm Systems 14: Improving Systems using Survey Data 15: Introducing Further Methods of Farm Systems Analysis 16: Farm Computing and Software Part 5: More on the Human Factor 17: The Last Word: Objectives and the Family

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Book SynopsisVisitor management may be considered as a component of destination management at all levels of a destination. It involves a wide range of stakeholders. This book demonstrates current knowledge on visitor management. Visitor Management in Tourism Destinations provides insight into critical concepts such as the visitor experience, service quality, the uses of indicators and frameworks, and interpretation. It also addresses current issues including the social and political dimensions of visitor management, the implementation of monitoring, vandalism and augmented reality. Authored by leading international researchers in the field of visitor management research, this book is primarily aimed at researchers and postgraduate students. Key Features: · Considers critical concepts and influential factors in visitor management. · Illustrates current issues in visitor management. · Research-based case studies contribute to an overall understanding of core issues. · Covers the state-of-the-art in guiding and interpretation.Table of ContentsPART I: Introduction and Foundation Chapter 1: Introduction to Visitor Management in tourism Destinations Chapter 2: Destination Management and Visitor Management: Non-convergent Literatures but Complementary Activities and Issues Chapter 3: Meeting the Challenge of Managing Visitor Experiences at Tourism Attractions Chapter 4: The Social and Political Dimensions of Visitor Management: Rural Home-based Accommodations PART II: Critical Concepts in Visitor Management Chapter 5: Indicators and Standards-Based Visitor Management Frameworks in Achieving Sustainability at Cultural Heritage Sites Chapter 6: Managing Nature-Based Visitors’ Perceived Service Quality, Satisfaction and Future Behaviour Intention Chapter 7: The Relevance of Visitors’ National Park Affinity for Effective Visitor Management in Protected Areas PART III: Current Issues in Visitor Management Chapter 8: Visitor Monitoring in the Tapajós National Forest, Brazil Chapter 9: Tourist Behaviours, Vandalism and Stakeholder Responses Chapter 10: Augmented Reality Application in Museum Visitor Experiences PART IV: The State of the Art in Guiding and Interpretation Chapter 11: Strategies for Successful Interpretation Techniques in Visitor Attractions: The Operationalization of Guided Tours in Museums Chapter 12: Using Heritage Interpretation to Manage Film-induced Tourism at Heritage visitor Attractions Chapter 13: Theories of Learning and their Application in Interpretation Chapter 14: Critical Reflections on the Role of Interpretation in Visitor Management PART V: Conclusion Chapter 15: Current Knowledge and Future Research Directions in Visitor Management

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Book SynopsisThe gap between theory and practice in the leisure, sport and tourism studies areas seems to have widened as scholars have become more specialized. Nevertheless, it is imperative that students be as familiar as possible with a wide range of social and political theory, and also be able to reconcile that knowledge with their own current and future roles as practicing professionals. A comprehensive, multidisciplinary approach to public policymaking and planning in the leisure, sport and tourism sectors, this book: - examines the theoretical issues underpinning public sector policymaking such as political ideologies, leisure wants, needs, demand and benefits, and human rights in leisure, sport, tourism and culture; - discusses the debates surrounding the role of the state versus market, and models of organizational decision-making; and - uses applied sections addressing strategic planning and performance evaluation to provide a link between theory and practical analytical techniques. As well as extensive updating of sources, this new edition examines such topics as libertarianism, theocracy, anti-establishment politics, and the concept of generations. A new chapter presents discussions of a number of 'issues and challenges' facing the leisure, sport and tourism sector. Introducing the subject for undergraduate and postgraduate students of leisure, sport and tourism, this book is also a useful addition to the shelf of any policy maker or practitioner within the industries.Table of Contents-: Preface I: SOCIETY, POLITICS, POLICY & PLANNING 1: Introduction 2: Political ideologies 3: Wants, needs, obligations, etc. 4: Human rights and citizenship rights 5: The market versus the state II: PLANNING FRAMEWORKS 6: Public policy-making 7: Types of plan 8: Evaluating approaches to planning 9: U-Plan: participation-based approach to planning III: PLANNING TOOLS 10: Planning tool 1: Consultative 11: Panning tool 2: Facility/service audit: Process & Capacity 12: Planning tool 3:Facility/service audit: Facility use/assessment 13: Planning tool 4: Forecasting demand IV: EVALUATION 14: Economic evaluation 15: Performance evaluation V: SECTORS, GROUPS & ISSUES 16: Policy and planning in particular sectors 17: Policy and planning for particular groups 18: Issues/challenges

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Book SynopsisWith a focus on the creation and distribution of packaged holidays, this text covers the fundamentals of business and the relationship between tour operators and destinations. With particular reference to the sustainability of both parties, it reviews the impacts and influences of tour operations and practices on destinations within the overriding context of tour operator responsibility. It addresses the entirety of this key component of the tourism sector, and reflects the shift in recent years from traditional 'sun, sea and sand' holiday to more bespoke packages. Taking into account tour operators as a growing factor among the major emergent economies of the world, this book is: - The first textbook to provide such in-depth content of tour operators and operations. - Written by authors with industry, research and teaching experience. - A wealth of information regarding popular eco, nature and adventure trips, as well as myriad niche and special interest products. Full of international and highly topical case studies, exercises and discussion questions, Tour Operators and Operations: Development, Management and Responsibility is a fundamental text for students of tourism.Table of Contents1: Introduction 2: The Package Holiday and the Rise of the Tour Operator 3: The Operating Environment 4: Product Development 5: Small and Medium-sized Tour Operators 6: Customer Service 7: Financial Planning: Pricing the Package 8: Tour Operators and Key Travel Regulations 9: Distribution (Place) 10: Marketing 11: Human Resources and Managing the Workforce 12: Crisis Management 13: Challenges and Issues: A Look Ahead

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Book SynopsisSweet and sour cherries (Prunus avium and Prunus cerasus) are important fruit crops for which demand is high and growing. A significant number of new varieties, rootstocks and training systems have been released or developed in recent years in order to improve the efficiency and profitability of cherry orchards. Cherries: Botany, Production and Uses covers the genetics, ecophysiology, production, protection and uses of cherries. Presenting up-to-date scientific data and applied information, this book is invaluable for researchers, teachers and all professionals working in the cherries value chain.Table of ContentsPart I: Genetic Resources and Improvement 1: Cherry Production 2: Flowering, Fruit Set and Development 3: Biodiversity, Germplasm Resources and Breeding Methods 4: Sweet Cherry Varieties and Improvement 5: Sour Cherry Varieties and Improvement 6: Rootstocks and Improvement Part II: Ecophysiology and Production 7: Rain-Induced Cracking of Sweet Cherries 8: Climatic Limiting Factors: Temperature 9: Environmental Limiting Factors for Cherry Production 10: Site Preparation and Orchard Infrastructure 11: Orchard Microclimate Modification 12: Morphology, Cropping Physiology and Canopy Training Part III: Protection 13: Invertebrate and Vertebrate Pests: Biology and Management 14: Fungal Diseases 15: Bacterial Diseases 16: Viruses, Viroids, Phytoplasmas and Genetic Disorders of Cherry Part IV: Utilization 17: Fruit Chemistry, Nutritional Benefits and Social Aspects 18: Fruit Harvest Methods and Technologies 19: Postharvest Biology and Handling for Fresh Markets 20: Processing for Industrial Uses

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Book SynopsisThis book reviews all aspects of the phenomenon of mass tourism. It covers theoretical perspectives (including political economy, ethics, sustainability and environmentalism), the historical context, and the current challenges to domestic, intra-regional and international mass tourism. As tourism and tourist numbers continue to grow around the world, it becomes increasingly important that this subject is studied in depth and best practice applied in real-life situations. This book: - Is the first to address a range of theoretical issues relating to mass tourism; - Uses a wide selection of case studies to translate theory into practice, covering the historical rise and fall of UK seaside resorts, the increase in Chinese tourism, conflict between different mass tourism groups, destination transformation from mass to niche tourism, and specific problems facing cruise ships; - Is written by a range of international, established authors to give a global perspective on the subject. Finishing with a speculative chapter identifying potential future trends and challenges, this book forms an essential resource for all researchers and students within tourism studies.Table of ContentsSection 1: Introduction 1: Introduction: Mass Tourism in a Small World Section 2: Theoretical Approaches to Mass Tourism 2: Mass Tourism Does Not Need Defending 3: The Morality of Mass Tourism 4: The Political Economy of Mass Tourism and its Contradictions 5: A Theoretical Approach to Mass Tourism in Italy 6: Sustainability and Mass Tourism: A Contradiction in Terms? 7: Mass Tourism and the Environment: Issues and Dilemmas Section 3: Historical Studies of Tourism Development 8: The Dynamics of Tourism Development in Britain: The Profit Motive and that ‘Curious’ Alliance of Private Capital and the Local State 9: From Holiday Camps to the All-inclusive: the ‘Butlinization’ of Tourism 10: Decline Beside the Seaside: British Seaside Resorts and Declinism 11: Mass Tourism and the US National Park Service System 12: Transport and Tourism: The Perpetual Link Section 4: Case Studies in Modern Mass Tourism 13: Mass Tourism and China 14: Mass Tourism in Thailand: The Chinese and Russians 15: Mass Tourism in Bulgaria: The Force Awakens 16: Mass Tourism in Mallorca: Examples from Calivià 17: Tunisia: Mass Tourism in Crisis? 18: From Blue to Grey? Malta’s Quest from Mass Beach to Niche Heritage Tourism 19: Cruise Ship Tourism in the Caribbean: The Mess of Mass Tourism Section 5: The Future 20: Conclusion: Mass Tourism in the Future

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Book SynopsisSymbols play an integral role in branding programs. This book explores the visual language of symbols according to their most basic element: form. Over 1,300 symbols from all over the world are here categorized by visual type, divested of all agendas, meanings, and messages that might be associated with them so that the effectiveness of their composition and impact can be assessed without distraction and so that the reader can enjoy them as a pictorial language in their own right.Every symbol is captioned with information on who it was designed for, who designed it, when, and what the symbol stands for. These sections are interspersed with short but detailed case studies featuring classic examples of symbols still in use, and exceptional examples of recently designed symbols.This comprehensive volume is an indispensable resource for designers working on identity systems, and an engaging showcase of this exciting field. Now in a compact format.

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Book Synopsis"Logotype mini is the definitive modern collection of logotypes, monograms and other text–based corporate marks." Creative Boom"…this is the kind of publication that makes you think about what a logo can really be" Cent Magazine"…you''re bound to find something worth finding in LogoType" Computer ArtsFeaturing more than 1,300 international typographic identities, by around 250 design studios, this is an indispensable handbook for every design studio, providing a valuable resource to draw on in branding and corporate identity projects.Logotype is truly international, and features the world''s outstanding identity designers. Examples are drawn not just from Western Europe and North America but also Australia, South Africa, the Far East, Israel, Iran, South America, and Eastern Europe. Contributing design firms include giants such as Pentagram, Vignelli Associates, Chermayeff & Geismar, Wolff Olins, Landor, Total Identity, and Ken Miki & Associates as well as dozens of highly creative, emerging studios. "…a resource for designers and design students alike" Design Week"…a great resource if you''re a professional or looking to rebrand" Advantage PhotoshopLogotype mini is an important and essential companion volume to Logo: The Reference Guide to Symbols and Logotypes (Michael Evamy) and Symbol (Steven Bateman and Angus Hyland) — also available in mini formats. • Features more than 1,300 typographic logos in use today around the world, sorted visually into 50+ categories• Handy, mini version of an essential resource for design professionals and students• Features around 40 "focus logotypes" examined in more detail• Must–have companion to Logo and Symbol minis"…this is an indispensable handbook for every design studio, providing a valuable resource to draw on in branding and corporate identity projects." Creative Boom

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Book SynopsisThe European Energy Law Reports are an initiative taken by the organisers of the European Energy Law Seminar which has been organised on an annual basis since 1989 at Noordwijk aan Zee in the Netherlands. The aim of this seminar is to present an overview of the most important legal developments in the field of International, EU and national energy and climate law. Whereas the first seminars concentrated on the developments at EC level, which were the results of the establishment of an Internal Energy Market, the focus has now gradually switched to the developments at the national level following the implementation of the EU Directives with regard to the internal electricity and gas markets. This approach can also be found in these reports.This volume includes chapters on ''Newcomers in the Electricity Market: Aggregators and Storage'', ''Hydropower Concessions in the EU: A Need for Liberalisation or Privatisation?'', ''Investments and des-Investments in the Energy Sector'', ''Offshore Decommissioning in the North Sea'', ''CCS as a Climate Tool: North Sea Practice'' and ''From EU Climate Goals to National Climate Laws''Trade Review'[...], this edited collection constitutes a meaningful contribution to the literature on European and international energy law at large.' -- Matteo Fermeglia, Journal of Energy & Natural Resources Law, 2020.'In the current volume, the editors have provided the reader with an overarching theme, which, according to the editors, is based on the common thread discussed in the seminar, namely the liberalization of the energy market in combination with the increased use of renewable energy sources.' -- Sirja-Leena Penttinen, Oil, Gas & Energy Law Intelligence, 2021.Table of ContentsTable of Contents and preliminary matter (p. 0) Introduction (p. 1) NEWCOMERS IN THE ELECTRICITY MARKET: AGGREGATORS AND STORAGE Chapter I. How is the Energy Sector Faring at the EU Courts? A Year in Review (p. 13) Chapter II. Newcomers in the Belgian Electricity Market: Aggregators (p. 35) Chapter III. Aggregation of Distributed Energy Resources in the United States: Current Uses and Potential for More Widespread Deployment (p. 57) Chapter IV. Potential Hurdles to the Regulation of Electricity Storage Development in the UK (p. 79) HYDROPOWER CONCESSIONS IN THE EU: A NEED FOR LIBERALISATION OR PRIVATISATION? Chapter V. Power-to-Gas and Hydrogen for Energy Storage under EU Energy Law (p. 101) Chapter VI. EU Law and Norwegian Hydropower Legislation: A Challenging Interface (p. 127) Chapter VII. The Legal Regime of Hydroelectric Licences in France (p. 153) Chapter VIII. Hydropower Concessions in Italy (p. 165) INVESTMENTS AND DISINVESTMENTS IN THE ENERGY SECTOR Chapter IX. Hydroelectric Concessions: The Portuguese Legal Framework (p. 173) Chapter X. The EU Approach to the Regulation of Guarantees of Origin (p. 197) Chapter XI. The Screening of Foreign Direct Investments into the European Union: Regulation 2019/452 and its Implications for Energy Investments (p. 219) Chapter XII. Closure of Nuclear Power Plants in Germany, Sweden and France: Different Strategies for Different Results (p. 245) OFFSHORE DECOMMISSIONING IN THE NORTH SEA Chapter XIII. Phasing Out Coal-Fired Power Plants in the European Union: Examples from the Netherlands and Germany (p. 261) Chapter XIV. The Regulation of Decommissioning in the Netherlands: From Removal to Re-Use (p. 289) Chapter XV. Decommissioning of Offshore Installations upon the UK Continental Shelf (p. 307) Chapter XVI. Regulation of Infrastructure Decommissioning in the Danish Offshore Oil and Gas Sector: The Final Chapter in the Danish Oil Adventure (p. 329) CCS AS A CLIMATE TOOL: NORTH SEA PRACTICE Chapter XVII. Decommissioning Practice in Norway (p. 351) Chapter XVIII. CCS Legislation in Norway: The EU CCS Directive and its Implementation into Norwegian Law (p. 369) Chapter XIX. Developments in UK Carbon Capture and Storage (p. 387) FROM EU CLIMATE GOALS TO NATIONAL CLIMATE LAWS Chapter XX. Carbon Capture and Storage in the Netherlands: A Long and Winding Process (p. 405) Chapter XXI. A Stocktake of Legal Research on the United Kingdoms Climate Change Act: Present Understandings, Future Opportunities (p. 421) Chapter XXII. The Swedish Climate Policy Framework and the Climate Act (p. 443) Chapter XXIII. Climate Litigation, Climate Act and Climate Agreement in the Netherlands (p. 457)

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Book Synopsis'Lively, intelligent and packed with revelations, Share Power explains how even the smallest of investors can make themselves heard. A copy of this book should be on the desk of anyone with a pension.' Allister Heath, Editor, The Sunday TelegraphIn this scintillating book, award-winning financial commentator Merryn Somerset Webb reveals a much-overlooked fact; every share we own comes with a vote. What few people know is that we can use these votes to influence company decisions - on everything from executive pay to corporate strategy.Delving deep into the world of corporate capitalism - from the privatisation of state-owned companies in the 1980s, to the financial crash of 2008 and the growth of the modern multinational - Share Power shows us how capitalism went wrong and how, with six simple recommendations, every one of us now has the power to make it work for us.

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Book SynopsisWritten by well-known aviation historians Guy Warner and the late Ernie Cromie, this is the first book to reveal the full story of Nutts Corner. It shares the history of the airfield, involving the RAF, RN and USAAF and many early, long-gone airlines such as BEA, Silver City and BKS.

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Book SynopsisOne of the most important yet least understood organizations in the world, the WTO is a lynchpin of globalization, allowing us to enjoy products and services from around the globe. However, it also lays bare the frailty of many industries, leading some to claim that it stokes unemployment and harms the developing world. In this engaging introduction, David Collins examines the goals of the WTO and the difficulties experienced by member countries struggling to adapt to the pressures of globalization. Refuting the argument that the WTO should expand its mandate to cover wider social issues, Collins demonstrates how this would confuse the organization’s primary objective – to liberalize international trade. With case studies straight from the headlines and clear explanations of complex issues like regional trade agreements and currency manipulation, this lucid exposition is an essential insight into what the WTO does and how it fits into the world we know. Trade Review“A refreshingly accessible introduction to the World Trade Organization and the contemporary challenges that it faces. This book will become an important first reference point for both students and members of the general public interested in learning about the WTO and the way that it affects their lives.” -- Andrew Lang, Professor of Law, London School of Economics“A wonderful little book packed with useful information and explanations... Students and those new to international trade law will absolutely love this.” -- Bryan Mercurio, Professor of Law and Associate Dean (Research), Chinese University of Hong Kong“A concise and insightful introduction to the intricacies of a poorly understood institution. Using a jargon-free style and focusing on what matters most, this guide to the WTO provides the reader with a superb compass to navigate through a maze of multilateral trade agreements, institutional provisions and dispute settlement rules. An invaluable tool for anyone interested in learning what the WTO is about.” -- Dr Gabriel Gari, Senior Lecturer in International Economic Law, Centre for Commercial Law Studies, Queen Mary University of London“Commendable, clear and thoughtful. This will make it much easier for the non-expert to understand the organization.” -- David A. Gantz, Samuel M. Fegtly Professor of Law and Co-Director, International Trade and Business Law Program, University of Arizona

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Book SynopsisMarkets, models, mechanisms and monopolies… most of us understand that economics is important, but what exactly is it – and what do economists do? In this fresh and engaging introduction, Oxford University’s James Forder skilfully presents the key concepts crucial to mastering the subject. Combining theory with dynamic, real-life examples, he shows us why economics matters and how it shapes our world. Economics: A Beginner’s Guide is the perfect introduction for anyone wishing to understand and interpret economic problems, both past and present.Trade Review"An excellent introduction to some of the main ideas in modern economics. It is clearly written, balanced and, above all, reliable, with nothing to unlearn should it inspire someone to study the subject further." -- Roger Backhouse - Professor of the History and Philosophy of Economics, University of Birmingham “I hope that people read this book. It should change the way that people who are new to economics think about complex issues which affect the world we live in.” -- Timothy Besley, Professor of Economics and Political Science, London School of Economics

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Book SynopsisFeelings like anger, boredom, guilt, and anxiety might be uncomfortable, but they are also incredibly useful. In this ground-breaking book, acclaimed psychologists Dr Todd Kashdan and Dr Robert Biswas-Diener explain why positivity and mindfulness can only take us so far. To live life to the full, we need to cultivate ‘emotional agility’ – the ability to access our full range of emotions (not just the ‘good’ ones). Find out why: • Anger fuels creativity • Guilt sparks improvement • Self-doubt enhances performance • Selfishness increases courage Drawing on years of scientific research and a wide array of real-life examples from sports, parenting, relationships, business and more, The Power of Negative Emotion is a bold handbook for a more fulfilling and successful life.Trade Review'[A] well-researched and highly fact-based read'. * The Glass House *'A really cleverly packaged, quite brilliant idea... the ultimate end of January read' -- Alexandra Heminsley * Radio 2 *'Entertaining and informative' * Press Association *‘Rather good.. may entice you into reclaiming your dark side’ * The Times *‘A new way of thinking’ * The Sun *'The perfect manual for someone waking up on a January morning’ * Independent on Sunday *‘A highly refreshing alternative to the idea that one must pursue happiness at all costs.’ -- Kelly McGonigal, author of The Willpower Instinct'Essential reading for anyone who wants to understand the hidden elements of a happy, fulfilling, engaged life.' -- Gretchen Rubin, bestselling author of The Happiness Project‘I feel like I have five new superpowers after reading this book. The dark side does indeed have an upside – and this book teaches us how to harness it, so we can truly lead more heroic and purposeful lives.’ -- Jane McGonigal, author of Reality Is Broken‘With verve, humour, solid research, and lots of examples, the authors cut through prevailing myths about happiness to show what actually creates a fulfilling, contributing life. Brave, bold, and brilliant.’ -- Rick Hanson, author of Buddha’s Brain‘At long last, here’s a book on why happiness can make us sad and mindfulness might be overrated. If you haven’t read it yet, you should feel guilty – and it turns out that will be good for you.’ -- Adam Grant, author of Give and Take‘Full of scientific research yet laugh-out-loud funny, this book is a must read. The authors turn everything on its head – questioning the wisdom of positive psychology and the pursuit of happiness – all in order to help us flourish and be happy!’ -- Kristin Neff, author of Self-Compassion

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Book SynopsisInternationally bestselling author Dan Ariely brings his unique perspective to bear on a maelstrom of life’s problems – from how to deal with a Christmas card list that’s fast becoming unmanageable to whether or not you should have children. Ariely changed the way we view ourselves, how we think and how we act, with his book Predictably Irrational. In his immensely popular Wall Street Journal advice column, where readers “Ask Ariely” for his help with various dilemmas, he provides a logical view on the seemingly illogical, shedding light on the most curious minutiae of human behaviour. With a helping hand from legendary New Yorker cartoonist William Haefeli, Ariely’s new book will make you laugh at the ridiculous aspects of our daily existence just as you gain a new perspective on how to handle the inevitable challenges that life brings us all. Trade Review'With Ariely's level of expertise there's always the risk of sounding condescending and dry, but his humble, playful delivery feels like sage advice from a friend from start to finish'. * BBC Focus *'Amidst the humour, Ariely provides practical advice to problems and manages to turn seemingly impossibly illogical situations into curiously logical solutions'. * CapX Reviews *"There is nobody better placed to solve your problems than Dan Ariely. A funny, addictive, life-changing book." -- Tim Harford – The Financial Times' Undercover Economist and presenter of BBC Radio 4's More or Less"In this thoroughly entertaining book Dan provides insightful advice to a vast range of human problems. I loved it." -- Terry Jones, Monty Python member, director, actor and writer"From advice on relationships to insight on superstitions, Irrationally Yours is as informative as it is witty. I really enjoyed reading it." -- Dr. Ruth K. Westheimer, Sex Therapist"The human brain is one of the largest mysteries in the world. Trying to understand its complexities and improve our behaviour is one of the main challenges society deals with. In Irrationally Yours, Dan shares with us some of these mysteries and the tools for accomplishing this task." -- Anthony Robbins, author of Unlimited Power, Unleash the Power and “Dan is the most provocative, interesting, and to-the-point advice columnist you are likely to read, whether on your job, your love life, your kids or your disrespectful neighbors.” -- Tyler Cowen, author of Average is Over"Ariely is a master observer of human foibles. His advice is funny, thoughtful, and well-founded. Sometimes all three together. My advice: read it, enjoy it, think about it." -- Al Roth, Craig and Susan McCaw Professor of Economics at Stanford University, Nobel laureate in Economics

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Book SynopsisWhat exactly is a credit crunch? Why do footballers earn so much more than the rest of us? Which country is likely to be the world's leading economy in 10 years' time? Daily Telegraph economics editor Edmund Conway introduces and explains the central ideas of economics in a series of fifty essays. Beginning with an exploration of the basic theories, such as Adam Smith's 'invisible hand', and concluding with the latest research into the links between wealth and happiness, he sheds light on all the essential topics needed to understand booms and busts, bulls and bears, and the way the world really works.Table of ContentsIntroduction. The invisible hand. Supply and demand. The Malthusian trap. Opportunity cost. Incentives. Division of labour. Comparative advantage. Capitalism. Keynesianism. Monetarism. Communism. Individualism. Supply-side economics. The marginal revolution. Money. Micro and macro. Gross domestic product. Central banks and interest rates. Inflation. Debt and deflation. Taxes. Unemployment. Currencies and exchange rates. Balance of payments. Trust and the law. Energy and oil. Bond markets. Banks. Stocks and shares. Risky business. Boom and bust. Pension and the welfare state. Money markets. Blowing bubbles. Credit crunches. Creative destruction. Home-owning and house prices. Government deficits. Inequality. Globalization. Multilateralism. Protectionism. Technological revolution. Development economics. Environmental economics. Behavioural economics. Game theory. Criminomics. Happynomics. 21st-century economics. Glossary. Index.

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Book Synopsis

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Book Synopsis

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Book Synopsis

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Book SynopsisThis is a business book told in a story format for leaders; a Leadership Tale. It takes place in the world of international business where, as a result of an acquisition, two companies merge creating a team: A team struggling with conflicts and dishonesty, but also showing glimpses of loyalty and hope. Stephen, the team''s leader, is challenged to get them working together. In these times of change and economic downturn, it''s more important than ever that he gets it right. Follow Stephen and his team on their journey through the thorny maze that all teams travel through. This is a quick, must-read for leaders and team members in any organisation. The book offers a fun, engaging and informative experience, providing opportunities for reflection as well as valuable ideas that can be implemented immediately. The story tempts the reader, to look at him/herself and ask the questions: What choices am I making? How does this apply to me and my team? What am I doing to make this team work? The reader can easily relate to the characters and real-life situations. Everyone will recognise a part of themselves, as well as their colleagues, so you want to know what''s going to happen next: It''s a page-turner. Above all, this is a book about going from intellectual understanding to a change in behaviour for everyone on the team. A little book for BIG team success. This is the first book in the ''little Book for BIG Success'' series, a series of business books with a difference, written in an entertaining and easily digestible story format.

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Book SynopsisThe third edition of International Communication examines the profound changes that have taken place, and are continuing to take place at an astonishing speed, in international media and communication. Building on the success of previous editions, this book maps out the expansion of media and telecommunications corporations within the macro-economic context of liberalisation, deregulation and privitisation. It then goes on to explore the impact of such growth on audiences in different cultural contexts and from regional, national and international perspectives. Each chapter contains engaging case studies which exemplify the main concepts and arguments.Trade ReviewDaya Thussu's International Communication is an excellent introduction to global media or international communication. It has excellent historical analysis, somewhat focused on the British Empire and its colonies, but quite comprehensive. It covers all the major issues well and is quite comprehensive. while also being very readable. It uses key case studies well and should intrigue both students new to the subject, as well as more advanced readers. * Joseph Straubhaar, Amon G. Carter, Sr. Centennial Professor of Communication, University of Texas at Austin, USA *In this time of major transformations, contentions and challenges, understanding and conducting international communication is more critical than ever. Thussu's third edition presents the reader with an extraordinarily prescient and penetrating perspective on international communication and its complex contexts. With its vibrant case studies, it is must reading for policymakers and practitioners as well as students. * Nanette S. Levinson, Faculty Director, Internet Governance Lab, School of International Service, American University, USA *This book is an outstanding combination of historical analysis, factual data and coverage of current trends in global media. The research contributes to deeper understanding of media in many regions and countries across the world, which makes Daya Thussu's book a valuable input into global research of media and communications. * Elena Vartanova, Professor, Dean, Faculty of Journalism, Lomonosov Moscow State University, Russia *Table of ContentsIntroduction to the Third Edition Chapter 1: The Historical Context of International Communication Communication and Empire The Growth of the Telegraph The Era of News Agencies Case Study: The Rise of Reuters The Advent of Popular Media Radio and International Communication The Cold War – From Communist Propaganda to Capitalist Persuasion Case Study: Covert Communication – RFE and RL International Communication and Development Case Study: Satellite Instructional Television Experiment The Demand for a New World Information and Communication Order Chapter 2: Approaches to Theorizing International Communication ‘Free Flow of Information’ Modernization Theory Dependency Theory Structural Imperialism Hegemony Critical Theory The Public Sphere Cultural Studies Perspectives on International Communication Theories of the information society Discourses of Globalization A Critical International Communication Theory? International Communication in International Politics Internationalizing International Communication Theory Chapter 3: Creating a Global Communication Infrastructure The Privatization of Telecommunications Free Trade in Communication Products and Services Liberalization of the Telecom Sector Privatizing Space – the Final Frontier Case Study: Intelsat The Global Satellite Industry Regional Satellite Services The Globalization of Telecoms Infrastructure for Internet Who Controls the Internet Infrastructure? Regulating an unregulated global Communication market The ‘T-treaty Trinity’ and Further Digital Deregulation? Implications of a Liberalized Global Communication Regime Chapter 4: The Global Media Market Convergence Global Media Conglomerates Case Study: Murdoch: A Global Media Mogul Televising Sport Globally Global News and Information Networks Case Study: CNN – The ‘World’s News Leader’ Setting the Global News Agenda Chapter 5: The Global and the Local in Media Cultures The Globalization of American Consumer Culture Global Trade in Media Products Public service to Private Profit – European Broadcasting Case Study: Children’s Television – Catching Them Young Hollywood Hegemony Concerns for cultural Diversity Global English Regionalizing and Localizing Media Cultures Global Music Case Study: MTV Adaptation, Hybridity or Hegemony? Cultural Relativism and Revivalism Culture as ‘Soft Power’ Chapter 6: Contraflow in Global Media The Globalization of China’s Media Contraflow in Global Entertainment The Other Hollywood – The Indian Film Industry Case Study: Zee TV – The Globalization of Indian Entertainment Globalization of Geo-linguistic Television The Transnationalization of Telenovelas Case Study: The Dramatic Rise of Turkish TV Dramas Case Study: Hallyu – the Korean Wave Case Study: Nigerian cinema Goes Global – Nollywood Contraflow in Global TV News Case Study: Al Jazeera – The ‘Island’ that Became a Global News Phenomenon The ‘RT Effect’ Contra or Complementary Flows? Cultures of Diaspora and ‘Migratory’ Media Chapter 7: International Communication in the Digital Age Digital Capitalism and a ‘Free Flow of Commerce’ Case Study: The ‘Googlization’ of Global Communication The Facebook Effect Communicating ‘Cyber-Capitalism with Chinese Characteristics’ Internet and Political Communication Case Study: The Globalization of ‘Fake News’ How the Web Has Affected Journalism International Communication as Infotainment and Edutainment Case Study: Infotainment 2.0 Global Edutainment Governance and Regulation in the Digital Age Global Communication: covert Spying and Overt Surveillance Communication for Development The ‘Chindia’ Effect Internationalizing International Communication Studies International Communication: Continuity and Change Glossary Appendix I: A Chronology of International Communication Appendix II: Useful Websites Appendix III: Discussion Questions References Index

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Book SynopsisThe World's First Post-Truth Gaming BookAfter rashly tweeting he would dream up an imaginary computer game for every 'like' received, Nate Crowley found himself on an epic quest to conjure up hundreds of entirely fictional titles. From 1980s hits like BeastEnders to modern classics like 90s Goth Soccer and BinCrab Destiny, this beautiful retrospective takes the reader on a lavish tour of the most memorable and groundbreaking games never made.Brought to hilarious life by a team of genuine videogame industry concept artists and written by a professional over-imaginer, this book doesn't just throw out silly ideas – it expands on them in relentless, excruciating detail.

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Book SynopsisIn 1909, the largest department store in London's West End, designed and built from scratch, opened in Oxford Street in a glorious burst of publicity. The mastermind behind the façade was American retail genius Harry Gordon Selfridge: maverick businessman, risk-taker, dandy and one of the greatest showmen the retail world has ever known. His talents were to create the seduction of shopping, and as his success and fame grew, so did his glittering lifestyle: mansions, yachts, gambling, racehorses - and mistresses. From the glamour of Edwardian England, through the turmoil of the Great War and the heady excesses of the 1920s and beyond, Selfridges Department Store was 'a theatre with the curtain going up at 9 o'clock each morning'. Mr Selfridge reveals the captivating story of the rise and fall of the man who revolutionised the way we shop. The third series of Mr Selfridge will air on ITV in January 2015. 'Lively and entertaining' Sunday Telegraph 'Will change your view of shopping forever' Vogue 'Harry Selfridge revolutionised the way we shop ... fascinating' Daily MailTrade ReviewIn this energetic and wonderfully detailed biography, Lindy Woodhead ... provides an enthralling description of fashion, politics, music and dance, the arts, the sciences advertising and the use of the media, during the decades before the Second war. * Evening Standard *A rich social history of a time of great change * Spectator Business *A fascinating biographical, as well as sociological, study -- Independent on Sunday

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Book SynopsisWhether you're new to the field or a seasoned executive, this book will give you a firm grasp on what it takes to make an organization perform. It presents the basic principles of management simply, but not simplistically. Why did an eBay succeed where a Webvan did not? Why do you need both a business model and a strategy? Why is it impossible to manage without the right performance measures, and do yours pass the test? What Management Is is both a beginner's guide and a bible for one of the greatest social innovations of modern times: the discipline of management. Joan Magretta, a former top editor at the Harvard Business Review, distills the wisdom of a bewildering sea of books and articles into one simple, clear volume, explaining both the logic of successful organizations and how that logic is embodied in practice. Magretta makes rich use of examples -- contemporary and historical -- to bring to life management's High Concepts: value creation, business models, competitive strategy, and organizational design. She devotes equal attention to the often unwritten rules of execution that characterize the best-performing organizations. Throughout she shows how the principles of management that work in for-profit businesses can -- and must -- be applied to nonprofits as well. Most management books preach a single formula or a single fad. This one roams knowledgeably over the best that has been thought and written with a practical eye for what matters in real organizations. Not since Peter Drucker's great work of the 1950s and 1960s has there been a comparable effort to present the work of management as a coherent whole, to take stock of the current state of play, and to write about it thoughtfully for readers of all backgrounds. Newcomers will find the basics demystified. More experienced readers will recognize a store of useful wisdom and a framework for improving their own performance. This is the big-picture management book for our times. It defines a common standard of managerial literacy that will help all of us lead more productive lives, whether we aspire to be managers or not.Trade ReviewThis book will help managers in any type of organization, including nonprofits and the public sector, do their jobs better * Harvard Business Review *

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Book SynopsisThe effectiveness of a good strategy well implemented determines a business' future success or failure. Yet history is full of strategic decisions, big and small, that were ill-conceived, poorly organised and consequently disastrous. This updated guide looks at the whole process of strategic decision-making - from vision, forecasting, and resource allocation, through to implementation and innovation. Strategy is about understanding where you are now, where you are heading and how you will get there. There is no room for timidity or confusion. Although the CEO and the board decide a company's overall direction, it is the managers at all levels of the organisation that will determine how the vision can be transformed into action. In short, everyone is involved in strategy. But getting it right involves difficult choices: which customers to target, what products to offer and the best way to keep costs low and service high. And constantly changing business conditions inevitably bring risks. Even after business strategy has been developed, a company must remain nimble and alert to change, and view strategy as an ongoing and evolving process. The message of this guide is simple: strategy matters, and getting it right is fundamental to business success - this book will show you how.

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Book SynopsisThe world of economics is changing. Years of turmoil in the global economy mean that nothing will ever be quite the same again. This is the starting point and theme of this radically revised Economist books classic. Richard Davies takes us on a journey through the paper's own analysis of the state of the world's economies, how we reached this point and what to expect in the next decade. He explores: * what's gone wrong since 2008, why it's happened and how we can stop it happening again * the shifting focus of economics from banking to labour economics * a new breed of firm with economics at their operational core * the future hopes and challenges for the world economy Along the way, we encounter the global economy laid bare, from banks, panics and crashes to innovative new policies to improve how markets function; from discussions around jobs, pay and inequality to the promise of innovation and productivity; and from the implications of emerging markets and the globalisation of trade through to the sharing economy and the economics of Google and eBay. The result is a fascinating review of the global economy and the changing role of economics in the new world order.Trade ReviewEasy to read as we expect from the Economist writers...this is economic theory with attitude and is an entertaining read. An invaluable reference for students and practicing economists. * Philip McDonagh (Pricewaterhouse Coopers) *

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Book SynopsisBusiness growth is a clear goal for ambitious entrepreneurs and leaders. It's often a short hand for business - and wider economic - success. But it's not without its pitfalls and challenges, and planning for, and managing, a growing business needs careful thought. Take, for example, the start-up facing for the first time the need to balance flexibility with more structure. Or a larger business tackling a range of divisions evolving at different speeds. Or an inspirational owner-founder confronting the need to step back and let others take the business forward. These are the kinds of challenges that Growing a Business tackles head-on. Drawing on a wide range of models and research, and using case studies from across the business world, it offers practical advice and guidance on a whole range of topics, including: - the different types and stages of growth; - predicting the problems presented by growth; - identifying growth triggers - and barriers; - the implications of growth: financially, culturally and for the people involved in the business. Growing a Business is required reading for owners and managers looking to understand and foster growth in their businesses. An Economist Book, published in association with the Economist.Trade ReviewPractical and highly accessible. -- Frank Dillon * Irish Times *

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