Business, Finance & Law Books

Book SynopsisTable of ContentsI. Expectations Elicitation 1. Household surveys and probabilistic questions 2. Firm surveys 3. Surveys of professionals 4. Expectations in lab experiments 5. Field experiments in surveys 6. Market data II. Expectations as Data 7. Inflation expectations 8. Housing market expectations 9. Expectations in education 10. Expectations in development 11. Expectations of older households (retirement, demographics) 12. Expectations of financial market participants 13. Expectations of firms about macroeconomic variables 14. Expectations of firms about their own variables III. Expectations Data and Theory 15. Expectations data, term structure and monetary policy 16. Expectations data and DSGE models 17. Expectations data in structural micro models 18. Expectations data and asset pricing 19. Expectations data, labor market and job search IV. Theory of Expectations 20. Sentiment and confidence in macro models 21. Expectations in incomplete market models 22. Heterogeneous beliefs 23. Ambiguity and Uncertainty 24. Learning V. Open Issues 26. The Epidemiology of Expectations and the Media 27. Neuroeconomics and Expectations 28. Health Expectations

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Book SynopsisTable of Contents1. Nonlinear Equations 2. Simultaneous Linear Algebraic Equations 3. Finite Difference Methods and Interpolation 4. Differentiation and Integration 5. Ordinary Differential Equations: Initial Value Problems 6. Ordinary Differential Equations: Boundary Value Problems 7. Partial Differential Equations 8. Linear and Nonlinear Regression Analysis

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Book SynopsisTable of Contents 1 Types of information systems projects 2 Business strategy and information systems 3 The business case 4 The organizational framework 5 The programme and project support office 6 Development lifecycles and approaches 7 The profile of a project 8 Project planning: understanding the work 9 Project planning: estimating 10 Project planning: scheduling and resourcing 11 Monitoring progress 12 Exercising control 13 Reporting progress 14 Managing quality 15 Managing risk 16 Value management 17 Selling the project 18 Managing stakeholders 19 Managing suppliers 20 Managing change 21 Leadership and performance 22 Managing the team 23 The project manager 24 Developing your career Glossary Index

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Book SynopsisBased upon classical and contemporary theory and empirical research, this text forms a sociological analysis of organizations, focusing on the impacts that organizations have upon individuals and society.Table of ContentsPart I. Introduction 1. Thinking About Organizations Part II. Organizational Structure 2. Organization Structure. Key Dimensions 3. Organization Structure. Explanations Part III. Organizational Processes 4. Power and Power Outcomes 5. Leadership 6. Decision Making 7. Communication 8. Managing Organizational Environments. Conceptualizing the Environment 9. Managing Environments. Contemporary Paradigms Part IV. Outcomes 10. Organizational Performance and Change

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Book SynopsisSriram Narayan, an IT management consultant with ThoughtWorks, has provided IT agility guidance to clients in telecom, financial services, energy, retail, and Internet businesses. He has also served as a leadership coach and a director of innovation. He was a founding member of the ThoughtWorks technology advisory boardthe group that now authors Technology Radar. During a two-year stint at the products division of ThoughtWorks, he helped with product innovation and advocacy on Goa tool that helps with continuous delivery. He has also worn the hats of a developer, open-source contributor, manager, product owner, tester, SOA architect, trainer, and Agile coach. An occasional blogger and speaker at conferences, his writings, talks, and contact information are available from sriramnarayan.com. The opinions in this book are his own.Trade ReviewPraise for Agile IT Organization Design “Continuous delivery is often described from the perspective of the technicians. This is understandable because that is where it started, but it does the process a disservice. Continuous delivery is a holistic approach. It requires change across the organization and it encourages such change, to the betterment of the groups that practice it. This book addresses that problem and looks at CD from an organizational perspective. It starts from Dan Pink’s ideas of intrinsic and extrinsic motivators and describes how to structure an organization for success—how to encourage a focus on autonomy, mastery, and purpose that will motivate your teams and produce high-quality results. This book takes a look at all aspects of organizational design that impact the ability to deliver regular, small, high quality changes. If you follow the advice in this book, your organization will be the better for it.” —Dave Farley, author of Continuous Delivery “A number of years ago, Silicon Valley marketing guru Geoffrey Moore quipped, ‘A bank is just a computer with a marketing department.’ Today, technologies—cloud, social, big data, the Internet of Things, and mobile—continue to drive this unprecedented digital transformation in organizations. As such, the need for agility has moved from software development to corporate boardrooms. Sriram’s book makes the case that to thrive in these fast and uncertain times, enterprise leaders need to rethink how IT, not just software development, is organized, structured, and measured. His book provides guidelines, not prescriptions, which enable innovation, adaptability, and responsiveness at scale.” —Jim Highsmith, Executive Consultant, ThoughtWorks, Author of Adaptive Leadership “Very hands-on and operational book for management of Agile-based development. Provides valuable insight for IT practitioners. A must read for IT professionals.” —A.V. Sridhar, Founder, President & CEO Digite, Inc. “Agile IT Organization Design is an engaging, enlightening, and immensely practical book. While many authors have addressed Agile software development, very few have tackled the wider topic of the more systemic changes necessary to move from Agile software to an agile organization, and onwards to ‘digital transformation.’ Even fewer have done so at more than a very theoretical level. Drawing heavily upon his substantial practical experience, Sriram Narayan’s book explores the pitfalls of many of our current ‘organizational wisdoms’ and gently, but convincingly, suggests appropriate and relevant alternatives to try in their place—all the time backed up by real-world examples. I highly recommend the book to anyone interested in, or struggling with, the challenges and opportunities of achieving organizational agility.” —Chris Murphy, President and Chief Strategy Officer, ThoughtWorks “Agile and continuous delivery transformations require changes in technology, process, and people. This book is the first to tackle the people aspect in depth, and it does this very well. A must read for those taking the journey!” —Anders Wallgren, CTO, Electric Cloud “Agile IT Organization Design tackles all the problems that we just want to ignore. Relying heavily on hands-on experience rather than theoretical exercises, Sriram provides concrete actions to address the issues with Agile software development and continuous delivery at a structural and organizational level. He clearly addresses issues of finance, accountability, and metrics, not just team structure and team processes, and gives many examples and scenarios to help understand how these issues manifest and how the proposed steps work to resolve the issues. Organizational transformations to Agile often fail, not because the individual processes and practices break down, but because the organization itself—its power structure, its organizational norms, and its culture—fight against the gains that Agile has the potential to bring. Sriram focuses our attention on the systemic problems, but then provides action steps to allow us to address these problems in our context. This book presents no silver bullet, as those don’t exist. However, Sriram provides for organizations a way to start facing reality and moving towards an organization that supports not only Agile software development but organizational and business agility.” —Rebecca Parsons, Director at Agile Alliance & CTO at ThoughtWorks “Sriram’s book addresses the rarely-approached topic of Agile organization design in a very pragmatic and thorough manner. It does a great job of explaining the value brought by Agile and DevOps approaches in enterprise-scale organizations, and gives strong details on the ‘how’ to get there. It also paints a very practical picture of how the different processes of the company (budgeting, staffing, metrics, etc.) will be affected by the Agile organizational choices. I see it as the perfect companion book for a large-scale Agile transformation effort.” —Regis Allegre, VP Software Engineering, Cloudwatt “Businesses today are discovering that if they are to build ‘digital first’ experiences for their customers, they need to rethink how their product, marketing, and technology teams work together. Sriram’s book pulls aside the curtain to reveal that the best-kept secrets of the world’s top performing digital organizations are actually very accessible to all. It serves as a pattern language for management of the modern digital enterprise.” —Adam Monago, VP Digital Strategy, ThoughtWorks, @adammonago “Agility is so much more than stand-ups and test driven development. Even the best practices won’t yield results unless backed by the right leadership. Sriram’s book is an important contribution to the all-too-bare bookshelf on leadership of IT organizations. He mixes theory and practical insights in the right measures and the result is as readable as it is full of usable insights.” —Nagarjun Kandukuru, VP Global South Strategy, ThoughtWorks “Sriram covers everything the Scrum coach didn’t tell you. Most books on Agile stop at a team and project level, and that’s exactly where the organizations tend to get lost in the real world of pre-existing organization structures and procedures—which in turn become blockers to achieving ultimate business agility. If you ever wonder why your attempt at Agile is floundering, this is one book where you’ll find some answers for sure.” —Puneet Kataria, Vice President Global Sales, Kayako “The field of Agile is an evolving, moving target and there is little in terms of guidance for managers and staff that are trying to implement it within an enterprise context. This book provides a complete guide to all of the organizational aspects of implementing Agile within the enterprise context, as well as providing extremely useful examples and cogent advice. I would recommend this book to anyone with a general interest in Agile through to senior managers looking to reenergize their enterprise organizations using the principles and practices of Agile.” —Ken Robson, Global Head of Trading Technology, Danske Bank “Sriram has pulled off an audacious attempt at a unified theory of IT. This work led me through the incredible range of issues that I recognize, slotting each one into context and building a vision of how things can and should be. If you want to be elevated above the trenches of Agile and DevOps—to get a better view of where they fit in the digital world that includes sales, finance, governance, resourcing, delivery, and most importantly, people—then read this book. A compelling read that I’m already referring back to.” —Duncan Freke, Development Director, thetrainline.com “Sriram makes a convincing case that digital transformation efforts need IT agility. He also does a great job of explaining how IT agility is more than just engineering and process. This book is a valuable read for those on the digital transformation journey.” —Shashank Saxena, Director, Digital and eCommerce Technology, The Kroger Co. “Adopting Agile software development practices is not just an IT change, it is an organization-wide change. Sriram goes through every aspect of what this means to an organization and gives options for how to bring changes in, including hard-to-change areas like project funding. This book is thought provoking, an easy read, and includes great examples.” —Jeff Nicholas, Director, PB & WM IT Digital Banking APAC, Credit Suisse “This book is for anyone who is looking for clear and focused guidance in the pursuit of modern product delivery. Any transformational leader will find this book a great tool that provides answers to many of the problems of Agile transformation at scale. A great jump start for those looking to improve their effectiveness and responsiveness to business, Sriram’s book recognises that people leadership is the DNA of any Agile transformation.” —Marcus Campbell, Delivery Director, Semantico “Entrepreneurial organizations thrive on continuously adding value, rapidly innovating, and staying close to their customers. Similarly, Agile software development emphasizes continuous, incremental improvements, quick response to change, and close collaboration. Sriram makes a compelling case for Agile design of IT organizations in large enterprises. He goes well beyond describing how an IT organization can adopt Agile development methodologies to explain how any successful digital transformation within a large enterprise must encompass strategy alignment, project portfolios, IT staffing, budgeting, and more. This book is a great read for those who want a digital transformation to have impact both within and beyond their enterprise IT organization.” —Ron Pankiewicz, Technology Director, VillageReach “Organizational structure is a key enabler for a company to achieve its raison d’être. This book lays out the rationale for organizing IT organizations around Agile software development concepts. It provides practical guidance on wide-ranging success factors including tangible org elements such as structure, team design, and accountability, and intangible cultural elements such as alignments and norms. These concepts will certainly help IT companies turn the tide on huge cost and time overruns that are typical on large IT projects.” —Paul Kagoo, Engagement Manager at McKinsey & Co. “Outcomes matter in an increasingly ‘winner takes all’ digital arena. A true digital transformation undertaking, driven by the need to build competitive advantage, is marked by an increase in responsiveness, insights, and engagement, not just cost effectiveness. IT organization is a key partner in this transformation but is seldom structured to succeed in most enterprises. This book makes a case for how IT organization needs to be weaved within outcome-based teams, not activity-based teams, to drive agility and competitive advantage. In general, organizational design is very expensive to engineer in real world situations but this book takes on this tough problem by providing some frameworks and considerations for the reader to evaluate the validity of outcome-based structure in their organization.” —Vijay Iyer, Sr. Product Manager, NetApp “I found Agile IT Organization Design to be well organized with an in-depth knowledge of challenges that IT organizations face, while providing possible ways to address those challenges. Moreover, it was eminently readable and I found myself readily recognizing the problems described within. It may seem odd to describe a business-oriented book as such, but I found this to be an enjoyable read!” —Randy R. Gore, Program Manager, IBM “As enterprises try to ramp up their digital transformation initiatives, there will be an ever-increasing need for better collaboration between IT and business. New org structures will fuel this collaboration. Sriram’s book is a timely elaboration of the importance of org structures for the success of digital initiatives large and small.” —Dinesh Tantri, Digital Strategist, @dineshtantriTable of ContentsPreface xix Acknowledgments xxiii About the Author xxv Glossary xxvii Chapter 1: Context 1 1.1 Focus 2 1.2 Business, IT, and Shadow IT 3 1.3 Business-IT Effectiveness 5 1.4 Digital Transformation 7 1.5 Bimodal IT and Dual Operating Systems 10 1.6 Angles of Coverage 10 1.7 Summary 11 Chapter 2: The Agile Credo 13 2.1 Understanding the Agile Manifesto 14 2.2 Continuous Delivery and DevOps 15 2.3 Agile Culture 16 2.4 Common Themes 18 2.5 Isn’t Agile Dead? 21 2.6 Summary 22 Chapter 3: Key Themes 25 3.1 Software Development Reconsidered 26 3.2 Govern for Value over Predictability 28 3.3 Organize for Responsiveness over Cost-efficiency 30 3.4 Design for Intrinsic Motivation and Unscripted Collaboration 33 3.5 Summary 35 Chapter 4: Superstructure 37 4.1 Business Activities and Outcomes 37 4.2 Centralization and Decentralization 41 4.3 Silos 42 4.4 Summary of Insights 45 4.5 Summary of Actions 46 Chapter 5: Team Design 47 5.1 Framing the Problem 47 5.2 Activity-oriented Teams 48 5.3 Shared Services 54 5.4 Cross-functional Teams 56 5.5 Cross-functionality in Other Domains 61 5.6 Migrating to Cross-functional Teams 63 5.7 Communities of Practice 65 5.8 Maintenance Teams 65 5.9 Outsourcing 66 5.10 The Matrix: Solve It or Dissolve It 68 5.11 Summary of Insights 72 5.12 Summary of Actions 73 Chapter 6: Accountability 75 6.1 Power and Hierarchy 75 6.2 Balance Autonomy with Accountability 77 6.3 Assign Accountability 78 6.4 Minimize Power Struggles 82 6.5 Decide on an Outcome Owner 85 6.6 Migration 86 6.7 Decision Accountability 86 6.8 Planning and Execution 92 6.9 Org Chart Debt 97 6.10 Summary of Insights 98 6.11 Summary of Actions 98 Chapter 7: Alignment 99 7.1 Articulate Strategy for General Alignment 99 7.2 Aligning IT with Business 101 7.3 Structural Alignment 105 7.4 Making Business Play Its Part 107 7.5 Summary of Insights 108 7.6 Summary of Actions 108 Chapter 8: Projects 109 8.1 What Is Wrong with Plan-driven Software Projects? 109 8.2 Budget for Capacity, Not for Projects 110 8.3 Business-capability-centric IT 112 8.4 Project Business Cases 115 8.5 Value-driven Projects 117 8.6 Project Managers 119 8.7 Governance 120 8.8 Change Programs and Initiatives 121 8.9 Summary of Insights 123 8.10 Summary of Actions 123 Chapter 9: Finance 125 9.1 Relevance 125 9.2 Cost Center or Profit Center 126 9.3 Chargebacks 126 9.4 CapEx and OpEx 127 9.5 Conventional Budgeting 130 9.6 Agile Budgeting 132 9.7 Summary of Insights 134 9.8 Summary of Actions 135 Chapter 10: Staffing 137 10.1 Dealing with the Talent Crunch 137 10.2 Go Beyond Project Teams 139 10.3 Better Staffing 141 10.4 Summary of Insights 146 10.5 Summary of Actions 147 Chapter 11: Tooling 149 11.1 Access Control for Unscripted Collaboration 149 11.2 Subtle Effects of the Toolchain 151 11.3 Technology Isn’t Value Neutral 154 11.4 Tool Evaluation 157 11.5 Summary of Insights 158 11.6 Summary of Actions 158 Chapter 12: Metrics 159 12.1 Metrics Don’t Tell the Whole Story 159 12.2 Dashboards Promote Ignorance 162 12.3 The Problem with Targets and Incentives 163 12.4 Reforming the Metrics Regime 171 12.5 Designing Better Metrics 175 12.6 Objections to Metrics Reform 178 12.7 Migration 179 12.8 Summary of Insights 180 12.9 Summary of Actions 181 Chapter 13: Norms 183 13.1 What Are Norms? 183 13.2 Reinforcing Norms 184 13.3 Cooperation over Competition 186 13.4 Living Policies 187 13.5 Consistency over Uniformity 189 13.6 Ask for Forgiveness, Not for Permission 192 13.7 Confidential Surveys 193 13.8 Balance Theory and Practice 193 13.9 Summary of Insights 195 13.10 Summary of Actions 195 Chapter 14: Communications 197 14.1 Intrinsic Motivation 197 14.2 Interpersonal Communications: Problems 198 14.3 Interpersonal Communications: Mitigation 203 14.4 Scaling Employee Engagement through Internal Communications 204 14.5 Deliberating in Writing 208 14.6 The Use and Misuse of Visual Aids 211 14.7 Documents, Reports, and Templates 216 14.8 Summary of Insights 217 14.9 Summary of Actions 217 Chapter 15: The Office 219 15.1 Open-plan Layouts 219 15.2 Ergonomics 222 15.3 Remote Working 224 15.4 Summary of Insights 225 15.5 Summary of Actions 225 Chapter 16: Wrap-up 227 16.1 Summary of Effects 227 16.2 Order of Adoption 233 16.3 Information Radiators 234 16.4 Sample Exercise 235 16.5 IT Services 236 16.6 GICs 240 16.7 Beyond IT 243 Bibliography 245 Index 247

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Book Synopsis

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Book SynopsisMarc Loeffler is a keynote speaker, author, and agile coach. Before encountering agile methods and principles in 2006, he was working as a traditional project manager for companies like Volkswagen AG and Siemens AG. His passion is to help teams implement agile frameworks like Scrum and XP and to transform our world of work. Marc has a passion for helping teams that are struggling with agile transitions and overcoming dysfunctional behavior. He loves to generate new insights by approaching common problems from the other side and trying to wreak havoc on the process deliberately.Table of ContentsForeword by Jutta Eckstein xv Preface xix Chapter 1 Retrospectives 101 1 1.1 What Is a Retrospective? 1 1.2 New Year’s Eve Retrospective 6 1.3 The Retrospective Phase Model 8 1.3.1 Phase 1: Set the Stage 9 1.3.2 Phase 2: Check Hypothesis 12 1.3.3 Phase 3: Gather Data 13 1.3.4 Phase 4: Generate Insights 16 1.3.5 Phase 5: Define Experiments 17 1.3.6 Phase 6: Closing 19 1.4 Finding Activities for Each of the Phases 22 1.4.1 Agile Retrospectives Book 23 1.4.2 Retromat 23 1.4.3 Retrospective Wiki 24 1.4.4 Tasty Cupcakes 24 1.4.5 Gamestorming 25 1.5 The Prime Directive 26 Chapter 2 Preparing Retrospectives 31 2.1 Preparation 31 2.1.1 What Period of Time Should Be Discussed? 31 2.1.2 Who Should Take Part? 32 2.1.3 Is There a Topic? 33 2.2 The Right Time, the Right Place 34 2.3 The Right Material 36 2.3.1 The Right Markers 36 2.3.2 The Right Sticky notes 37 2.3.3 The Right Flipchart Paper 38 2.4 Food 39 2.5 The Agenda 40 Chapter 3 The First Retrospective 43 3.1 Preparation 43 3.2 Set the Stage: Car Comparison 45 3.3 Gather Data 46 3.4 Generate Insights: 5 Whys 49 3.5 Define Next Experiments: Brainstorming 50 3.6 Closing: ROTI 53 Chapter 4 The Retrospective Facilitator 55 4.1 How Do I Become a Good Facilitator? 55 4.1.1 Respect Different Communication Styles 58 4.1.2 Paraphrasing 59 4.1.3 Support Participants 59 4.1.4 Stacking 60 4.1.5 Encourage 61 4.1.6 Feedback Emotion 61 4.1.7 Intended Silence 62 4.1.8 Listen for Common Ground 63 4.2 Visual Facilitation 63 4.2.1 The 1×1 of Visual Structure 64 4.3 Visual Retrospectives 71 4.3.1 The Speedboat Retrospective 71 4.3.2 Trading Cards 74 4.3.3 Perfection Game 76 4.3.4 Force Field Analysis 78 4.3.5 Sources of Inspiration for Visual Facilitation ...80 4.4 Internal or External 81 4.4.1 Tips for Internal Facilitators 83 4.4.2 External Facilitators 85 4.5 After the Retro Is Before the Retro 87 Chapter 5 From the Metaphor to the Retrospective 91 5.1 The Orchestra Retrospective 93 5.1.1 Set the Stage 94 5.1.2 Gather Data 95 5.1.3 Generate Insights 97 5.1.4 Define Experiments and Hypothesis 98 5.1.5 Closing 99 5.2 The Soccer Retrospective 99 5.2.1 Preparation 100 5.2.2 Set the Stage 100 5.2.3 Gather Data 101 5.2.4 Generating Insights 102 5.2.5 Define Next Experiments and Hypothesis 102 5.2.6 Closing 103 5.3 The Train Retrospective 103 5.3.1 Set the Stage 103 5.3.2 Gather Data 104 5.3.3 Generate Insights 105 5.3.4 Define Experiments and Hypothesis 106 5.3.5 Closing 107 5.4 The Kitchen Retrospective 107 5.4.1 Set the Stage 107 5.4.2 Gather Data 108 5.4.3 Generate Insights 109 5.4.4 Define Experiments and Hypothesis 111 5.4.5 Closing 111 5.5 The Pirate Retrospective 111 5.5.1 Set the Stage 112 5.5.2 Gather Data 113 5.5.3 Generate Insights 114 5.5.4 Define Experiments and Hypothesis 115 5.5.5 Closing 116 Chapter 6 Systemic Retrospectives 119 6.1 Systems 120 6.1.1 Static and Dynamic 122 6.1.2 Complicated and Complex 122 6.2 System Thinking 124 6.2.1 Causal Loop Diagrams 125 6.2.2 Current Reality Tree 137 6.2.3 Limitations of System Thinking 142 6.3 Complexity Thinking 143 6.3.1 Martie—The Management 3.0 Model 144 6.3.2 The ABIDE Model 147 Chapter 7 Solution-Focused Retrospectives 155 7.1 The Solution-Focused Approach 156 7.1.1 Problem Talk Creates Problems, Solution Talk Creates Solutions 156 7.1.2 Focus on the Better Future 157 7.1.3 No Problem Happens All the Time; There Are Always Exceptions That Can Be Utilized 158 7.1.4 If It Works, Do More of It 159 7.1.5 If It’s Not Working, Do Something Different 160 7.1.6 Small Steps Can Lead to Big Changes 161 7.1.7 Focus on Strength and Skills 161 7.1.8 Understand and Trust That Each Person Is an Expert in His or Her Own Situation 162 7.1.9 Keep the Attitude of Not Knowing 162 7.1.10 Be Patient and Confident 163 7.1.11 The Prime Directive of Retrospectives 164 7.2 A Solution-Focused Retrospective in Five Steps 165 7.2.1 Opening 165 7.2.2 Set Goals 167 7.2.3 Find Meaning 170 7.2.4 Initiate Action 172 7.2.5 Check Results 175 7.2.6 A Brief, Solution-Focused Retrospective 176 Chapter 8 Distributed Retrospectives 179 8.1 Forms of Distributed Retrospectives 179 8.1.1 Multiple Distributed Teams 179 8.1.2 Teams with Singly Distributed Employees 183 8.1.3 Scattered Teams 185 8.2 The Right Tools 186 8.2.1 Web Whiteboard 187 8.2.2 Stormz Hangout 188 8.2.3 Lino 189 8.3 General Tips for Distributed Retrospectives 190 8.3.1 Keep It Short 190 8.3.2 Stay within the Timeframe 190 8.3.3 Use Stacking 190 8.3.4 Prepare the Participants 190 8.3.5 Use Communication Tools Effectively 191 8.3.6 Meet Regularly 191 Chapter 9 Alternative Approaches 193 9.1 Work Retrospectives 193 9.1.1 Set the Stage 194 9.1.2 Gather Data 194 9.1.3 Work Phase 195 9.1.4 Experiences 195 9.2 Fortune Cookie Retrospectives 196 9.3 Powerful Questions 198 Chapter 10 Typical Problems and Pitfalls 201 10.1 Poor Preparation 201 10.2 A Lot of Discussions but No Results 202 10.2.1 Conflicting Opinions 202 10.2.2 Indecision 204 10.2.3 Lack of a Clear Time Frame 205 10.3 Too Many Results 206 10.4 Disinterest in (Further) Improvement 207 10.4.1 Improvements Were Never Implemented 208 10.4.2 Improvements Have No Effect 208 10.4.3 The Team Was Not Given Enough Time 209 10.5 Focus on the Negative 209 10.6 Focus on Factual Topics 210 Chapter 11 Change Management 215 11.1 Agile Change Management 216 11.2 Initiating Change Processes 217 11.2.1 Set the Stage 217 11.2.2 Gather Data 219 11.2.3 Generate Insights 220 11.2.4 Next Experiments 221 11.2.5 Closing 223 11.3 Accompanying Change Processes 224 11.3.1 Set the Stage 224 11.3.2 Check Hypotheses 224 11.3.3 Gather Data 225 11.3.4 Generate Insights 225 11.3.5 Define Next Experiments 226 11.3.6 Closing 228 Index 231

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Book SynopsisTable of ContentsGetting Started Lesson 1 An Introduction to Adobe Xd CC Lesson 2 Setting Up a Project Lesson 3 Creating Graphics Lesson 4 Adding Images and Text Lesson 5 Organizing Content Lesson 6 Working with Assets And Cc Libraries Lesson 7 Using Effects and Repeat Grids Lesson 8 Prototyping Lesson 9 Sharing Your Prototype Lesson 10 Sharing Design Specs and Exporting

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Book SynopsisTable of Contents Introduction to Word Parts and Word Construction Learning Objectives The Programmed Learning Approach Constructed and Nonconstructed Terms The Word Parts Forming Words from Word Parts Chapter Review Understanding Suffixes Learning Objectives Getting Started with Suffixes Chapter Review Understanding Prefixes Learning Objectives Getting Started with Prefixes Chapter Review The Human Body in Health and Disease Learning Objectives Organization of the Body Medical Terms Introduction Understanding Medical Reports Chapter Review The Integumentary System Learning Objectives Anatomy and Physiology Terms Medical Terms of the Integumentary System Chapter Review Medical Report Exercises The Skeletal and Muscular Systems Learning Objectives Anatomy and Physiology Terms Medical Terms of the Skeletal and Muscular Systems Chapter Review Medical Report Exercises Blood, the Lymphatic System, and Immunology Learning Objectives Anatomy and Physiology Terms Medical Terms of the Blood, the Lymphatic System, and Immunology Chapter Review Medical Report Exercises The Cardiovascular System Learning Objectives Anatomy and Physiology Terms Medical Terms of the Cardiovascular System Chapter Review Medical Report Exercises The Respiratory System Learning Objectives Anatomy and Physiology Terms Medical Terms of the Respiratory System Chapter Review Medical Report Exercises The Digestive System Learning Objectives Anatomy and Physiology Terms Medical Terms of the Digestive System Chapter Review Medical Report Exercises The Urinary System Learning Objectives Anatomy and Physiology Terms Medical Terms for the Urinary System Chapter Review Medical Report Exercises Reproductive System and Obstetrics Learning Objectives Anatomy and Physiology Terms Medical Terms for the Reproductive System and Obstetrics Chapter Review Medical Report Exercises The Nervous System and Mental Health Learning Objectives Anatomy and Physiology Terms Medical Terms for the Nervous System and Mental Health Chapter Review Medical Report Exercises The Special Senses of Sight and Hearing Learning Objectives Anatomy and Physiology Terms Medical Terms for the Special Senses of Sight and Hearing Chapter Review Medical Report Exercises The Endocrine System Learning Objectives Anatomy and Physiology Terms Medical Terms for the Endocrine System Chapter Review Medical Report Exercises APPENDICES Word Parts Glossary Abbreviations Word Parts for Describing Color, Number, and Plurals

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Book SynopsisFor introductory courses in Information Systems or Management Information Systems.   Connect essential MIS concepts to everyday life Essentials of MIS is an in-depth look at how today's businesses use information technologies and systems to achieve their corporate objectives. Current real-world business cases illustrate how companies have identified, and ultimately solved, key business challenges using information systems and technologies. Through the use of Essentials of MIS, you will be able to participate in, and even lead, management discussions of information systems for a firm.   The 13th Edition consists of 12 chapters with hands-on projects that cover the most essential topics in MIS. In addition to the core text, this edition includes a Video Case Package consistTrade Review Table of ContentsPreface I. Information Systems in the Digital Age 1. Business Information Systems in Your Career 2. Global E-business and Collaboration 3. Achieving Competitive Advantage with Information Systems 4. Ethical and Social Issues in Information Systems II. Information Technology Infrastructure 5. IT Infrastructure: Hardware and Software 6. Foundations of Business Intelligence: Databases and Information Management 7. Telecommunications, the Internet, and Wireless Technology 8. Securing Information Systems III. Key System Applications for the Digital Age 9. Achieving Operational Excellence and Customer Intimacy: Enterprise Applications 10. E-commerce: Digital Markets, Digital Goods 11. Improving Decision Making and Managing Knowledge IV. Building and Managing Systems 12. Building Information Systems and Managing Projects Glossary Subject Index

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Book SynopsisPeter Götz is a consultant, trainer, and coach. He began his career as a Java software developer in 2001 and moved into consulting in 2006. He is also a Professional Scrum Trainer for Scrum.org and has been assisting teams as a Scrum Coach since 2008. As one of the stewards for the Professional Scrum Developer training, he maintains and develops the course material and learning path. He is passionate about software architecture and DevOps and likes to discuss ways to improve the work Scrum Teams do by using modern architectural styles and engineering practices to improve flow. Peter lives near Munich with his wife and their three children, and only has hobbies that start with b: brewing beer, baking bread, and beekeeping. He tried sailing once but only could enjoy it when he realized he was sitting in a boat. Find him on Twitter as @petersgoetz or visit his website, pgoetz.de/en. Uwe M. Schirmer is a certified Scrum expert, softwaTable of ContentsForeword xiIntroduction xvAcknowledgments xxiAbout the Authors xxv Chapter 1: Being an Effective Scrum Team 1 Collaboration Between Product Owner and Development Team 3 Creating Transparency as a Scrum Team 10 Summary 25 Chapter 2: Common Problems 27 Missing Basics 29 Common Misunderstandings about Scrum 38 Avoidable Errors 46 Summary 54 Chapter 3: Scrum Is Not Enough 55 Strategy: Take Care of the Big Picture 56 Tactics: Work from Idea to Result 62 How to Improve Cross-functionality 71 Coping with Constant Change 77 Summary 83 Chapter 4: Releasable Is Less Than Released 85 What Is DevOps? 86 How to Combine Scrum and DevOps 91 Summary 99 Chapter 5: Resolving Conflict 101 Conflict That Can Be Solved by People Involved 102 Conflict That Needs Outside Intervention 107 Toxic Conflict That Needs Stronger Intervention 114 Summary 119 Chapter 6: Measure Success 121 Working Toward Goals 122 Improving Team Results 132 Summary 141 Chapter 7: Scrum and Management 143 The Role of Management in Scrum 144 How to Enable Self-organization 148 Summary 152 Chapter 8: The Agile Organization 153 Organizational Structures Can Either Help or Hinder Scrum 154 Complex Organizations Need Radical Simplicity 159 Summary 164 Chapter 9: Continuous Improvement Never Stops 167 How to Keep Improvement Continuous 168 Retrospectives as the Driver for Improvement 173 Will Scrum Ever Be Complete? 176 Summary 182 Bibliography 183Index 185

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Book SynopsisAbout our authors Bruce Colbert is Director of the Allied Health Department at the University of Pittsburgh at Johnstown. He holds a master's degree in health education and administration, and has authored eight books, written several articles, and given more than 250 invited lectures and workshops at both the regional and national levels. Many of his workshops provide teacher training involving techniques to make the health sciences engaging and relevant to today's students. In addition, he does workshops on developing effective skills in critical and creative thinking, stress and time management and studying. He is an avid basketball player, even after three knee surgeries. Jeff Ankney is Director of Clinical Education for the respiratory care program at the University of Pittsburgh at Johnstown. In this role, he is responsible for the development and evaluation of hospital clinical sites. Jeff has previously served as a public schTable of Contents1. Introduction to Anatomy and Physiology2. The Human Body3. Biochemistry4. The Cells5. Tissues and Systems6. The Skeletal System7. The Muscular System8. The Integumentary System9. The Nervous System (Part I)10. The Nervous System (Part II)11. The Senses12. The Endocrine System13. The Cardiovascular System14. The Respiratory System15. The Lymphatic and Immune Systems16. The Gastrointestinal System17. The Urinary System18. The Reproductive System19. The Journey's EndThe Study Success CompanionAppendicesA. Answers to Test Your KnowledgeB. Medical Terminology, Word Parts, and Singular and Plural EndingsC. Clinical AbbreviationsD. Laboratory Reference ValuesE. Vitamins and Minerals: Sources, Function, and Effects of Deficiency and Toxicity

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisSix thematic units per level organised around a Big Question Engaging videos that explore the Big Question and key themes in the unit Three readings per unit from a wide range of genres including informational texts, biographies, and poems, as well as classic and contemporary literature Key vocabulary taught explicitly before each reading Clear and step-by-step grammar presentations followed by thorough and focused practice Skills workshops and hands-on projects to provide students the opportunity to demonstrate their mastery of content and language skills All Student Editions come with access to the Pearson English Portal

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Book SynopsisJoanne Rodrigues is an experienced data scientist with master's degrees in mathematics, political science, and demography. She has six years of experience in statistical computing and R programming, as well as experience with Python for data science applications. Her management experience at enterprise companies leverages her ability to understand human behavior by using economic and sociological theory in the context of complex mathematical models.Table of Contents Part I: Qualitative Methodology Chapter 1: Data in Action: A Model of a Dinner Party Chapter 2: Building a Theory of the Universe–The Social Universe Chapter 3: The Coveted Goal Post: How to Change User Behavior Part II: Basic Statistical Methods Chapter 4: Distributions in User Analytics Chapter 5: Retained? Metric Creation and Interpretation Chapter 6: Why Are My Users Leaving? The Ins and Outs of A/B Testing Part III: Predictive Methods Chapter 7: Modeling the User Space: k-Means and PCA Chapter 8: Predicting User Behavior: Regression, Decision Trees, and Support Vector Machines Chapter 9: Forecasting Population Changes in Product: Demographic Projections Part IV: Causal Inference Methods Chapter 10: In Pursuit of the Experiment: Natural Experiments and the Difference-in-Difference Design Chapter 11: In Pursuit of the Experiment Continued: Regression Discontinuity, Time Series Modelling, and Interrupted Time Series Approaches Chapter 12: Developing Heuristics in Practice: Statistical Matching and Hill’s Causality Conditions Chapter 13: Uplift Modeling Part V: Basic, Predictive, and Causal Inference Methods in R Chapter 14: Metrics in R Chapter 15: A/B Testing, Predictive Modeling, and Population Projection in R Chapter 16: Regression Discontinuity, Matching, and Uplift in R Conclusion

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Book SynopsisDavid Pereira is a product leader with more than 15 years of experience. He has sharpened his skills by leading diverse teams, from startups to giant corporations. Since 2020, he has openly shared his mistakes, failures, and insights on product management, reaching over 10 million readers worldwide. His thought-provoking courses have more than 15K satisfied students across 120+ countries.

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Book SynopsisTable of ContentsForeword Preface Introduction Chapter 1: Persuasion Chapter 2: The Power of "You" Chapter 3: The Art of Telling Your Story Chapter 4: The Story Arc Chapter 5: The 12 Flow Structures Chapter 6: No Second Chance for a First Impression Chapter 7: Beginning, Middle, and End Chapter 8: Finishing Touches: Internal Linkages Chapter 9: Finishing Touches: External Linkages Chapter 10: The Science of Designing Your Slides Chapter 11: Designing Your Text Chapter 12: Designing Your Numbers Chapter 13: Visual Storytelling Chapter 14: Five Graphic Continuity Techniques Chapter 15: Animating Your Graphics Chapter 16: The Virtual Presentation Coda: Ending with the Beginning Endnotes Appendix A: Video Links Acknowledgments About the Author Index

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Book SynopsisGregory M. Horine is a certified (PMP, CCP, CSM, SAFe POPM, SAFe RTE, Six Sigma Green Belt) business technology and IT professional with a track record of successful results using servant leadership principles and a focused customer orientation. Gregory has been consistently recognized for excellence in people management, leadership maturity, communication skills, problem-solving skills, and in establishing long-term client relationships. Primary areas of expertise and strength include project management and leadership; complete project life cycle experience across multiple industries; agile, waterfall, and hybrid application development; package implementation and integration; enterprise solution development; effective use of project management tools; Microsoft Project; application release management; application development team management; product and product line management; project and portfolio management tools; data analysis and transformation; business proce

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Book SynopsisRussell Chun earned his master's degree in medical illustration from the Johns Hopkins University School of Medicine, and used Flash for over eight years to develop interactive, instructional multimedia. He has taught Flash at the beginning through advanced levels at a number of institutions including the College of San Mateo, the Center for Electronic Art, the UC Berkeley Graduate School of Journalism, Cellspace, Columbia University Graduate School of Journalism, and City University of New York Graduate School of Journalism. He has also taught Flash at national conferences, regional user group meetings, and corporate workshops. He is the author of several advanced Flash books, Macromedia Flash Advanced Visual QuickPro Guide for versions 5, MX, MX2004, and 8. He has written several Flash articles for MacWorld and for SBS Digital Design.Table of ContentsGetting Acquainted Creating Graphics and Text Animating Symbols with Classic Tweens Layer Parenting and Character Animation Animating with Modern Rigging Animating Symbols with Motion Tweens Animating the Camera Animating Shapes and Using Masks Inverse Kinematics with Bones Creating Interactive Navigation

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Book SynopsisThe Irish potato famine of the 1840s, perhaps the most appalling event of the Victorian era, killed over a million people and drove as many more to emigrate to America. It may not have been the result of deliberate government policy, yet British ‘obtuseness, short-sightedness and ignorance’ - and stubborn commitment to laissez-faire ‘solutions’ - largely caused the disaster and prevented any serious efforts to relieve suffering. The continuing impact on Anglo-Irish relations was incalculable, the immediate human cost almost inconceivable. In this vivid and disturbing book Cecil Woodham-Smith provides the definitive account. ‘A moving and terrible book. It combines great literary power with great learning. It explains much in modern Ireland - and in modern America’ D.W. Brogan.

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Book SynopsisA book explaining the history of economics; including the powerful and vested interests which moulded the theories to their financial advantage; as a means of understanding modern economics.

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Book SynopsisWhy did Western countries become so much wealthier than the rest of the world? What explains the huge rise in incomes during the Industrial Revolution - and why did Britain lead the way?In the years between the Glorious Revolution and the Great Exhibition, the British economy was transformed. Joel Mokyr''s landmark history offers a wholly new perspective for understanding Britain''s extraordinary rise during the Industrial Revolution, showing how intellectual, rather than material, forces were the driving force behind it. While empire, trade, resources and other factors all played a part, above all it was the creative ferment of the Enlightenment - with its belief in progress and scientific advancement - that affected the economic behaviour of thinkers, inventors, entrepreneurs and artisans, taking Britain into the modern era.Linking ideas and beliefs to the heart of modern economic growth, The Enlightened Economy will transform the way we view the Industrial Trade ReviewHe buttresses his argument with deep knowledge of the times and massive scholarship. Everyone interested in history should read this great work. -- George A. Akerlof * University of California at Berkeley *A great economic historian gives us a sweeping perspective on a pivotal period of history: Britain during the Industrial Revolution. Tracing a long series of economic innovations and political reforms back to the ideas of the Enlightenment, Joel Mokyr shows us the foundations of the modern world. -- Roger B. Myerson * University of Chicago *Mokyr utilises deep knowledge of technological and industrial history, often narrated at the level of the individual inventor, thinker, factory owner or craftsman...[He] narrates brilliantly a rich story of modern economic growth.... Mokyr has made a deeply impressive contribution. -- David Greasley * BBC History *This is a large, learned and challenging book ... [which] anyone interested in history and the current economy needs to read -- Maxine Berg * TLS *

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Book SynopsisWhen firms are on the brink of failure, only turnaround management can restore performance and profitability. The key is to provide stability and create cash (and a breathing space) for building long-term success. This fully revised edition provides practical advice on restoring confidence through effective leadership and planning. It highlights the importance of communication with stakeholders, staff, customers and suppliers, and how best to structure the capital base of an organization in order to fund recovery and future growth. Essential reading for chief executives, consultants and merchant bankers (as well as investors tracking the progress of ailing businesses), this book offers a definitive set of tools and techniques.Table of ContentsTurnaround management; symptons and cause of decline; characteristics of crisis situations; framework for achieving successful turnaround; diagnostic review; crisis stabilization; leadership; stakeholder management; developing the business plan; strategic focus organizational change;critical process iprovements; implementing the business plan; financial restructuring.

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Book SynopsisModern history shows that a nation''s success largely depends on the way it manages its money. But where do money and politics meet? From 1700 to the present day, Niall Ferguson offers a bold and original analysis of the evolution of today''s economic and political landscape. Far from being driven by the profit motive alone, our recent history, as Ferguson makes brilliantly clear, has also been made by potent and often conflicting human impulses - sex, violence and the desire for power. In this dazzling, powerful and controversial explanation of modern world history and the fundamental force that lurks behind it all, Niall Ferguson answers the big questions about finance and its crucial place in bringing happiness and despair, warfare and welfare, boom and crash to nations buffeted by the onward march of history. ''A marvellous combination of persuasion and provocation ... The Cash Nexus has enough ideas for a dozen books'' Martin Daunton, History Today ''The Cash Nexus is ... packed with intriguing arguments and controversial propositions ... [an] outstanding book'' Frank McLynn, Independent ''Ferguson is one of the most technically accomplished historians writing today ... The Cash Nexus offers an important corrective to the naïve story of economic growth'' Robert Skidelsky, New York Review of BooksTable of ContentsPart 1 Spending and taxing: the rise and fall of the warfare state; "hateful taxes"; the Commons and the castle -representation and administration. Part 2 Promises to pay: mountains of the moon - public debts; the money printers - default and debasement; of interest. Part 3 Economic politics: dead weights and tax-eaters - the social history of finance; the myth of the feelgood factor; the Silverbridge syndrome - electoral economics. Part 4 Global power: masters and plankton - financial globalization; golden fetters, paper chains - international monetary regimes; the American wave - democracy's flow and ebb; fractured unities; understretch - the limits of economic power; conclusion.

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Book SynopsisCapitalism faltered at the end of the 1990s as corporations were rocked by fraud, the stock-market bubble burst and the American business model unfettered self-interest, privatization and low tax faced a storm of protest. But what are the alternatives to the mantras of market fundamentalism?Leading economist John Kay unravels the truth about markets, from Wall Street to Switzerland, from Russia to Mumbai, examining why some nations are rich and some poor, why one-size-fits-all' globalization hurts developing countries and why markets can work but only in a humane social and cultural context. His answers offer a radical new blueprint for the future.

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Book SynopsisThe classic economic treatise that insipired Thomas Piketty's Capital in the Twenty-First CenturyThe publication of The Wealth of Nations in 1776 coincided with America's Declaration of Independence, and with this landmark treatise on political economy, Adam Smith paved the way for modern capitalism, arguing that a truly free market - fired by competition yet guided as if by an 'invisible hand' to ensure justice and equality - was the engine of a fair and productive society. Books I - III of The Wealth of Nations examine the 'division of labour' as the key to economic growth, by ensuring the interdependence of individuals within society. They also cover the origins of money and the importance of wages, profit, rent and stocks, but the real sophistication of his analysis derives from the fact that it encompasses a combination of ethics, philosophy and history to create a vast panorama of society.This edition contains an analytical introductioTrade Review"Adam Smith's enormous authority resides, in the end, in the same property that we discover in Marx: not in any ideology, but in an effort to see to the bottom of things."--Robert L. Heilbroner

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Book SynopsisSmith''s THE WEALTH OF NATIONS was the first comprehensive treatment of political economy. Originally delivered in the form of lectures at Glasgow, the book''s publication in 1776 co-incided with America''s Declaration of Independence. These volumes include Smith''s assessment of the mercantile system, his advocacy of the freedom of commerce and industry, and his famous prophecy that America will be one of the foremost nations of the world.

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Book SynopsisThe forgotten second volume of Capital, Marx''s world-shaking analysis of economics, politics, and history, contains the vital discussion of commodity, the cornerstone to Marx''s theories.Table of ContentsCapital Volume 2 IntroductionTranslator's PrefacePreface (Frederick Engels)Preface to the Second Edition (Frederick Engels)Book II: The Process of Circulation of CapitalPart One: The Metamorphoses of Capital and their CircuitChapter 1: The Circuit of Money Capital1. First Stage. M-C2. Second Stage. The Function of Productive Capital3. Third Stage. C'-M'4. The Circuit as a WholeChapter 2: The Circuit of Productive Capital1. Simple Reproduction2. Accumulation and Reproduction on an Expanded Scale3. Accumulation of Money4. The Reserve FundChapter 3: The Circuit of Commodity CapitalChapter 4: The Three Figures of the Circuit(Natural Economy, Money Economy and Credit Economy)(The Matching of Demand and Supply)Chapter 5: Circulation TimeChapter 6: The Costs of Circulation1. Pure Circulation Costs(a) Buying and Selling Time(b) Book-keeping(c) Money2. Costs of Storage(a) Stock Formation in General(b) The Commodity Stock Proper3. Transport CostsPart Two: The Turnover of CapitalChapter 7: Turnover Time and Number of TurnoversChapter 8: Fixed Capital and Circulating Capital1. The Formal Distinctions2. Components, Replacement, Repairs and Accumulation of the Fixed CapitalChapter 9: The Overall Turnover of the Capital Advanced. Turnover CyclesChapter 10: Theories of Fixed and Circulating Capital. The Physiocrats and Adam SmithChapter 11: Theories of Fixed and Circulating Capital. RicardoChapter 12: The Working PeriodChapter 13: Production TimeChapter 14: Circulation TimeChapter 15: Effect of Circulation Time on the Magnitude of the Capital Advanced1. Working Period and Circulation Period Equal2. Working Period Longer than Circulation Period3. Working Period Shorter than Circulation Period4. Results5. Effect of Changes in PriceChapter 16: The Turnover of Variable Capital1. The Annual Rate of Surplus-Value2. The Turnover of an Individual Variable Capital3. The Turnover of Variable Capital Considered from the Social Point of ViewChapter 17: The Circulation of Surplus-Value1. Simple Reproduction2. Accumulation and Expanded ReproductionPart Three: The Reproduction and Circulation of the Total Social CapitalChapter 18: Introduction1. The Object of the Inquiry2. The Role of Money CapitalChapter 19: Former Presentations of the Subject1. The Physiocrats2. Adam Smith(a) Smith's General Perspectives(b) Smith's Resolution of Exchange-Value into v+s(c) The Constant Capital Component(d) Capital and Revenue in Adam Smith(e) Summary3. Later WritersChapter 20: Simple Reproduction1. Formulation of the Problem2. The Two Departments of Social Production3. Exchange Between the Two Departments: I against II4. Exchange Within Department II. Necessary Means of Subsistence and Luxury Items5. The Mediation of the Exchanges by Monetary Circulation6. The Constant Capital in Department I7. Variable Capital and Surplus-Value in the Two Departments8. The Constant Capital in Both Departments9. A Look Back at Adam Smith, Storch and Ramsay10. Capital and Revenue: Variable Capital and Wages11. Replacement of the Fixed Capital(a) Replacement of the Depreciation Component in the Money Form(b) Replacement of the Fixed Capital in Kind(c) Results12. The Reproduction of the Money Material13. Destutt de Tracy's Theory of ReproductionChapter 21: Accumulation and Reproduction on an Expanded Scale1. Accumulation in Department I(a) Hoard Formation(b) The Additional Constant Capital(c) The Additional Variable Capital2. Accumulation in Department II3. Schematic Presentation of Accumulation(a) First Example(b) Second Example(c) The Exchange of II in the Case of Accumulation4. Supplementary RemarksQuotations in Languages Other than English and GermanIndex of Authorities QuotedGeneral IndexNote on Previous Editions of the Works of Marx and EngelsChronology of Works by Marx and Engels

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Book SynopsisUnfinished at the time of Marx''s death in 1883 and first published with a preface by Frederick Engels in 1894, the third volume of Das Kapital strove to combine the theories and concepts of the two previous volumes in order to prove conclusively that capitalism is inherently unworkable as a permanent system for society. Here, Marx asserts controversially that - regardless of the efforts of individual capitalists, public authorities or even generous philanthropists - any market economy is inevitably doomed to endure a series of worsening, explosive crises leading finally to complete collapse. But healso offers an inspirational and compelling prediction: that the end of capitalism will culminate, ultimately, in the birth of a far greater form of society.Table of ContentsIntroduction by Ernest MandelPreface (Frederick Engels)BOOK III: THE PROCESS OF CAPITALIST PRODUCTION AS A WHOLEPART ONE: THE TRANSFORMATION OF SURPLUS-VALUE INTO PROFIT, AND OF THE RATE OF SURPLUS-VALUE INTO THE RATE OF PROFITChapter 1: Cost Price and ProfitChapter 2: The Rate of ProfitChapter 3: The Relationship between Rate of Profit and Rate of Surplus-ValueChapter 4: The Effect of the Turnover on the Rate of ProfitChapter 5: Economy in the Use of Constant Capital1. General Considerations2. Saving on the Conditions of Work at the Workers' Expense3. Economy in the Generation and Transmission of Power, and on Buildings4. Utilization of the Refuse of Production5. Economy through InventionsChapter 6: The Effect of Changes in Price 1. Fluctuations in the Price of Raw Material; Their Direct Effects on the Rate of Profit2. Revaluation and Devaluation of Capital; Release and Tying-Up of Capital3. General Illustration: The Cotton Crisis 1861-5Chapter 7: Supplementary Remarks PART TWO: THE TRANSFORMATION OF PROFIT INTO AVERAGE PROFITChapter 8: Different Compositions of Capital in Different Branches of Production, and the Resulting Variation in Rates of ProfitChapter 9: Formation of a General Rate of Profit (Average Rate of Profit), and Transformation of Commodity Values into Prices of ProductionChapter 10: The Equalization of the General Rate of Profit through Competition. Market Prices and Market Values. Surplus ProfitChapter 11: The Effects of General Fluctuations in Wages on the Prices of ProductionChapter 12: Supplementary Remarks1. The Causes of a Change in the Price of Production2. The Production Price of Commodities of Average Composition3. The Capitalist's Grounds for CompensationPART THREE: THE LAW OF THE TENDENTIAL FALL IN THE RATE OF PROFIT Chapter 13: The Law ItselfChapter 14: Counteracting Factors1. More Intense Exploitation of Labour2. Reduction of Wages below their Value3. Cheapening of the Elements of Constant Capital4. The Relative Surplus Population5. Foreign Trade6. The Increase in Share CapitalChapter 15: Development of the Law's Internal Contradictions 1. General Considerations2. The Conflict between the Extension of Production and Valorization3. Surplus Capital alongside Surplus Population4. Supplementary RemarksPART FOUR: THE TRANSFORMATION OF COMMODITY CAPITAL AND MONEY CAPITAL INTO COMMERCIAL CAPITAL AND MONEY-DEALING CAPITAL (MERCHANT'S CAPITAL) Chapter 16: Commercial CapitalChapter 17: Commercial ProfitChapter 18: The Turnover of Commercial Capital. PricesChapter 19. Money-Dealing CapitalChapter 20: Historical Material on Merchant's CapitalPART FIVE: THE DIVISION OF PROFIT INTO INTEREST AND PROFIT OF ENTERPRISEChapter 21: Interest-Bearing CapitalChapter 22: Division of Profit. Rate of Interest. "Natural" Rate of InterestChapter 23: Interest and Profit of EnterpriseChapter 24: Interest-Bearing Capital as the Superficial Form of the Capital RelationChapter 25: Credit and Fictitious CapitalChapter 26: Accumulation of Money Capital, and its Influence on the Rate of InterestChapter 27: The Role of Credit in Capitalist ProductionChapter 28: Means of Circulation and CApital. The Views of Tooke and FullartonChapter 29: Banking Capital's Component PartsChapter 30: Money Capital and Real Capital: IChapter 31: Money Capital and Real Capital: II (Continuation)1. Transformation of Money into Loan Capital2. Transformation of Capital or Revenue into Money that is Transformed into Loan CapitalChapter 32: Money Capital and Real Capital: III (Conclusion) Chapter 33: The Means of Circulation under the Credit SystemChapter 34: The Currency Principle and the English Bank Legislation of 1844Chapter 35: Precious Metal and Rate of Exchange1. The Movement of the Gold Reserve2. The Exchange RateChapter 36: Pre-Capitalist Relations PART SIX: THE TRANSFORMATION OF SURPLUS PROFIT INTO GROUND-RENTChapter 37: IntroductionChapter 38: Differential Rent in GeneralChapter 39: The First Form of Differential Rent (Differential Rent I)Chapter 40: The Second Form of Differential Rent (Differential Rent II)Chapter 41: Differential Rent II - First Case: Price of Production ConstantChapter 42: Differential Rent II - Second Case: Price of Production Falling1. With the Productivity of the Extra Capital Investment Remaining Constant2. A Falling Rate of Productivity for the Extra Capital3. A Rising Rate of Productivity for the Extra CapitalChapter 43: Differential Rent II - Third Case: Rising Price of Production. Results Chapter 44: Differential Rent Even on the Poorest Land CultivatedChapter 45: Absolute Ground-RentChapter 46: Rent of Buildings. Rent of Mines. Price of LandChapter 47: The Genesis of Capitalist Ground-Rent1. Introduction2. Labour Rent3. Rent in Kind4. Money Rent5. Share-Cropping and Small-Scale Peasant OwnershipPART SEVEN: THE REVENUES AND THEIR SOURCES Chapter 48: The Trinity FormulaChapter 49: On the Analysis of the Production ProcessChapter 50: The Illusion Created by CompetitionChapter 51: Relations of Distribution and Relations of ProductionChapter 52: ClassesSupplement and Addendum to Volume 3 of Capital (Frederick Engels) 1. Law of Value and Rate of Profit2. The Stock ExchangeQuotations in Languages Other than English and GermanIndex of Authorities QuotedGeneral IndexNote on Previous Editions of the Works of Marx and EngelsChronology of Works by Marx and Engels

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Book SynopsisThe decades of Western adulation for the Japanese ''economic miracle'' failed to notice a key point: that in the pursuit of this miracle the Japanese had turned their country into a degraded, concrete shambles - a wilderness of bad planning, corruption and crowding. Now that the miracle is at an end and Japan seems set to remain in the economic doldrums it must become apparent to everyone that one of the world''s greatest cultures has ruined itself almost beyond repair. Alex Kerr''s wonderful book conveys vividly and furiously both the dazzling nature of Japanese culture and how the bureaucrats of a country he loves have poisoned and ruined it.

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Book SynopsisLike the international bestseller Who Moved My Cheese?, Hug Your Customers is powerful through its simplicity. Jack Mitchell is CEO of Mitchells - a clothes store and one of the most successful small businesses in America. This family-run business has built extremely healthy profit margins in a tough retail market through a most refreshing approach to sales - hug your customers! In other words: if there is one key to a successful business then it is happy customers and companies who go the extra mile enjoy the extra profits. From small independent businesses to established conglomerates, Hug Your Customers is an invaluable and fun tool for ensuring repeat business and outstanding results.

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Book SynopsisYou're either a Purple Cow or you're not. You're either remarkable or invisible. Make your choice. What do Apple, Starbucks, Dyson and Pret a Manger have in common? How do they achieve spectacular growth, leaving behind former tried-and-true brands to gasp their last? The old checklist of P's used by marketers - Pricing, Promotion, Publicity - aren't working anymore. The golden age of advertising is over. It's time to add a new P - the Purple Cow. Purple Cow describes something phenomenal, something counterintuitive and exciting and flat-out unbelievable. In his new bestseller, Seth Godin urges you to put a Purple Cow into everything you build, and everything you do, to create something truly noticeable. It's a manifesto for anyone who wants to help create products and services that are worth marketing in the first place.

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Book SynopsisThis is the extraordinary story of Siegmund Warburg: the refugee from Nazi Germany who restored the Blitz-shattered City of London as the world''s preeminent international financial centre. In recounting how this brilliant, scholarly man brought wit, passion and, above all, high ethical standards to the world of finance, Niall Ferguson shows how his meticulous methods were the antithesis of the debt-fuelled, speculative banking of our times. ''A fascinating portrait ... Beautifully paced, dramatically subtle and psychologically shrewd ... Warburg is an emblem of money as it ought to be, and now isn''t'' Bryan Appleyard, New Statesman''Extensively researched and beautifully written'' Peter Stormonth Darling, Spectator''Ferguson''s account of Warburg''s life not only reveals a prophet of European unification and, later, globalization, but a banker from a more responsible (and civilised) era'' Peter Mandelson, Daily Telegraph,Trade ReviewBeautifully paced, dramatically subtle and psychologically shrewd, this is Ferguson at his finest -- Peter Stormonth Darling * Spectator *Ferguson is a talented writer, capable of grace and insight, but it is his ability as a historian that shows most strongly in High Financier -- T. J. Stiles * The Washington Post Sunday *Its many finance lessons aside, High Financier is a pleasure to read simply as a work of literary skill. It is not only prodigiously researched but also splendidly written-clear and vivid and precise, perhaps even of enough merit to satisfy a word-stickler like Siegmund Warburg * Wall Street Journal *A timely, original and engaging biography of Siegmund Warburg -- Sathnam Sanghera * The Times *This book is both a notable contribution to economic history and a fascinating portrait -- Geoffrey Owen * Telegraph *

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Book SynopsisFrom Nobel Prize winner Joseph Stiglitz, Making Globalization Work gives real, concrete ways to deal with third world debt, make trade fair and tackle global warming. In Globalization and its Discontents Joseph Stiglitz changed the views of the public and world leaders alike by showing why globalization doesn''t work for the world''s poor. In this bold, ambitious follow-up, Stiglitz shows how powerful organizations such as the UN, the IMF and the World Bank can be made to consider everyone''s interests. Stiglitz examines how change has occurred rapidly over the past four years, proposing solutions and looking to the future. He puts forward radical new solutions to the seemingly intractable international problems which we face - in forms that are more likely to be accepted both by the US and the developing world than previous proposals. Another world is possible, he argues, and is not only morally right, but of benefit to us Trade ReviewStiglitz has written an excellent book that can act as a lodestar for those who want to achieve a different and better world -- Martin Jacques * Guardian *

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Book SynopsisThis is a book about how we should address the great, and interconnected, global challenges of the twenty-first century. Our task, Sachs argues, is to achieve truly sustainable development, by which he means finding a global course which enables the world to benefit from the spread of prosperity while ensuring that we don''t destroy the eco-systems which keep us alive and our place in nature which helps sustain our values. How do we move forward together, benefitting from our increasing technological mastery, avoiding the terrible dangers of climate change, mass famines, violent conflicts, population explosions in some parts of the world and collapses in others, and world-wide pandemic diseases? In answering these questions, Sachs shows that there are different ways of managing the world''s technology, resources and politics from those currently being followed, and that it should be possible to adopt policies which reflect long-term and co-operative thinking instead oTrade Review'This is an impressive exercise in presenting complex subject matter in plain English, and relating the practicalities of life- subsistence agriculture and water management, for example - to the biggest ideas of modern science' - Martin Vander Weyer, The Daily Telegraph 'His new book ! bursts with ideas and is suffused with what can only be described as irrepressible optimism' - Ed Pilkington, The Guardian

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Book SynopsisA HILARIOUS SATIRE THAT SHOWS OFFICE DYNAMICS AT THEIR MOST PETTY AND PROFOUND FROM THE BOOKER PRIZE-SHORTLISTED AUTHOR, JOSHUA FERRISThey spend their days - and too many of their nights - at work. Away from friends and family, they share a stretch of stained carpet with a group of strangers they call colleagues.There''s Chris, clinging to his ergonomic chair; Lynn, the boss, whose breast cancer everyone pretends not to talk about; Carl, secretly taking someone else''s medication; Marcia, whose hair is stuck in the eighties; and Benny, who''s just - well, just Benny. Amidst the boredom, redundancies, water cooler moments, meetings, flirtations and pure rage, life is happening, to their great surprise, all around them.Then We Came to the End is about sitting all morning next to someone you cross the road to avoid at lunch. It''s the story of your life and mine.*Joshua Ferris'' mind-blowing new book, A Calling for Charlie BarnTrade ReviewOutstanding, hugely satisfying, exceptionally well-executed . . . An incisive, urgent, funny and snappily written novel * Sunday Times Magazine *As impressively confident as Donna Tartt's The Secret History and as technically dazzling as Jonathan Franzen's The Corrections . . . Exceptional, funny, radical * Telegraph *Brilliant, funny, stomach-turningly accurate * Observer *As impressively confident as Donna Tartt's The Secret History and as technically dazzling as Jonathan Franzen's The Corrections . . . Exceptional, funny, radical * Telegraph *

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Book SynopsisAlan Greenspan''s The Age of Turbulence is the essential guide to what is happening in the world, and where we''re heading, from the ultimate expert. Alan Greenspan wielded more power than the presidents he worked for, from Ronald Reagan and Bill Clinton to George Bush and his son. He was in the command room of the world economy for longer than any other single figure. One word from him could send markets into freefall. Now Alan Greenspan, the legendary former chairman of the Federal Reserve, gives us a unique insider''s view of the world over his lifetime, from stock market exuberance to political turmoil - and his predictions for the future of our fast-changing, increasingly turbulent global economy. ''First rate ... [The Age of Turbulence] is intelligent in a way that few popular books on economics manage or even try to be ... An enjoyable read''  Economist ''With his book, [Greenspan] finally lets us

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