Business and Management Books
Lulu.com AMM Dividend Letter Volume 3
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£8.98
Lulu.com Technology is Accelerating can Education Catch Up
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£13.16
Lulu.com Factors that Influence Business Startups Perspective of the Cause and Effect
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£13.69
Lulu.com The NPO Dilemma HR and Organizational Challenges in NonProfit Organizations
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£38.20
Lulu.com Administracin gobernanza del conocimiento y datos
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£20.00
Lulu.com Insider Secrets to Build Business Credit and Financing
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£29.74
Lulu.com Killing the Cash Cow
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£21.87
Lulu.com Stephanie Lynn Allen
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£15.31
Lulu.com The Strong Residency Letter of Intent Writing to Be Interviewed with a Cover Letter that Earns the Invite
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£10.67
Lulu.com Selling to Restaurants How to Sell Service and Negotiate With Chefs and Restaurant Owners
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£14.19
Lulu.com 2020 Weekly Business Planner
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£15.60
Lulu.com THE WAR ON LEGAL CANNABIS JUST SAY YES
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£20.13
Lulu.com Ideation For Product Creation
£19.78
Lulu.com Develop An Intuitive Product
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£20.20
Lulu.com Simulation Of Important Product Details
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£20.19
Lulu.com Quick Poll With Users
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£20.21
Lulu.com Define Business Plan
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£20.18
Lulu.com Influence Demand Opportunity
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£20.18
Lulu.com Innovation Key to Success
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£31.31
Blurb, Inc. Analizzando il Marketing Alitalia
£999.99
Blurb, Inc. How to Manage Your Workforce in the Digital Age
£24.25
HarperCollins Peak Performers
£12.99
HarperCollins Publishers Warren Buffett Master of the Market
£9.99
Bantam Doubleday Dell Publishing Group Inc Sway The Irresistible Pull of Irrational Behavior
Book SynopsisA fascinating journey into the hidden psychological influences that derail our decision-making, Sway will change the way you think about the way you think.Why is it so difficult to sell a plummeting stock or end a doomed relationship? Why do we listen to advice just because it came from someone “important”? Why are we more likely to fall in love when there’s danger involved? In Sway, renowned organizational thinker Ori Brafman and his brother, psychologist Rom Brafman, answer all these questions and more.Drawing on cutting-edge research from the fields of social psychology, behavioral economics, and organizational behavior, Sway reveals dynamic forces that influence every aspect of our personal and business lives, including loss aversion (our tendency to go to great lengths to avoid perceived losses), the diagnosis bias (our inability to reevaluate our initial diagnosis of a person or situation), and the “chameleon eff
£15.30
Springer An Introduction to the Mathematics of Money
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£75.99
Springer Social Capital and Business Development in HighTechnology Clusters
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£89.99
Springer Country Risk Evaluation
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£85.49
Springer Corporate Governance in Transition Economies
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£85.49
Springer Crime and Victimization of the Elderly
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£87.40
Springer Economics of Shipping Practice and Management
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£85.49
Taylor & Francis Ltd Occupational Health A Practical Guide for Managers
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£100.51
Taylor & Francis Ltd Working for McDonalds in Europe The Unequal Struggle Routledge Studies in Employment Relations
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£68.26
Taylor & Francis The Marketing Era From Professional Practice to Global Provisioning
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£130.00
£123.49
Grand Central Publishing Delivering Happiness
Book Synopsis
£22.06
Little, Brown Book Group 10 Natural Laws of Successful Time and Life
Book Synopsis
£12.40
Little, Brown & Company How To Grow When Markets Dont
Book SynopsisAn eye-opening look at the business dilemma of trying to maintain solid growth - with pragmatic solutions on how to accomplish that goal.Trade ReviewInspiring...a thought-provoking prescription to revive the top-line * BUSINESS Week *If one's business is stagnant, the author's bold vision may offer a viable path away from the tar pits of extinction * Miami HERALD *
£17.09
Little, Brown & Company The New Successful Large Account Management
Book SynopsisFor the accounts that you cannot afford to lose, here are the strategies that will keep them coming back. An invaluable book of techniquesto improve your most important business relationships.
£15.99
Random House Publishing Group HOW MEN THINK The Seven Essential Rules for Making It in a Mans World
Book Synopsis'An interesting tool for working with gender differences.'--John GrayAuthor of Men Are From Mars, Women Are From VenusMen at work do it all the time: They brag, cover up their mistakes, pretend to know what they don't, start fights. And they still get ahead! Why? As psychologist Adrienne Mendell learned when she interviewed one-hundred male executives, the traits that women spend their entire lives erasing from their personalities are actually the qualities that men value in the world of work. And since men are still in the power positions, if you don't play it their way, you don't play at all.Based on Mendell's interviews and her experience of counseling hundreds of frustrated career women, How Men Think identifies the seven rules that men learned by playing sports as children--games that excluded girls. These rules may seem simple on the surface, but understanding them as men do is anything but easy. You may have fallen into many of these traps yourself:* You're m
£14.31
Blurb, Inc. Master of Vacation Rentals
£999.99
Basic Books The Futures
Book SynopsisIn The Futures , Forbes magazine senior writer Emily Lambert tells the rich and dramatic history of the Chicago Mercantile Exchange and Chicago Board of Trade, the original futures market. Commodities exchanges have become some of the largest financial markets in our global economic system, yet the exchanges themselves and the speculators who run them remain largely misunderstood, as does their chief instrument: the futures contract. Lambert describes the emergence of the futures business as a kind of meeting place for gamblers and farmers that subsequently transformed into a sophisticated electronic market, one where contracts are traded at lightning-fast speeds. When Wall Street adopted the futures contract without the rules and close-knit social bonds that had made trading it in Chicago work so well, however, the effects were disastrous. But, as Lambert argues, the traditional futures market,with its written and cultural limits,can serve as a useful example of how markets ought tTrade ReviewWall Street Journal "In The Futures, Emily Lambert addresses the subject with as much affection as is ever likely to be stirred by the pork-belly business. She's a believer: 'With futures, traders were more than gamblers. Gamblers created risk to bet on. They threw dice that didn't have to be thrown. But in the futures business, men bet on risks that already existed. The corn crop could fail'... [P]icaresque tales enliven what could have been a dry subject." Kirkus "[Lambert] devotes loving attention to a parade of outrageous risk-takers... Although she provides lucid explanations of how the market works and how the various money-making strategies collide, the charm of her fast-paced, informal history comes from the book's animating insight: 'Finance is like biology: Everything is intertwined.' For the general reader, a full-blooded introduction to an arcane world." Booklist "[A] colorful history... Lambert, a senior writer for Forbes magazine, keeps the story moving with a surprising litany of legendary traders you probably never heard of until now." Library Journal "Lambert includes numerous colorful anecdotes about the exchanges and their traders, also touching briefly on the 2008 financial crisis. VERDICT: For readers interested in the Chicago exchanges' history, Lambert's book will be satisfying." Frank Partnoy, author of The Match King "Most people know about the derivatives that nearly brought down the financial system. Less known, but even more intriguing, are the futures and options traded on exchanges, especially in Chicago. The Futures is a window into that market and its gripping history, with rough-and-tumble locker room trading floors, loud colorful characters, rumpled shirts, cigars, and - most important - lots of money. The book is a front row seat on a massive gambling operation that has been surprisingly stable for a century and a half, and remains closely connected to the very real worlds of farming and food. If subprime mortgage derivatives had been traded openly in a Chicago pit, instead of secretly among Wall Street banks, we wouldn't have had the recent financial crisis." Financial Times "How Chicago's trading pits were transformed from parochial gambling dens in the wake of the great fire of Chicago in 1871 to the electronic trading powerhouses they are today is Emily Lambert's lively narrative, told with a sharp eye for the characters involved." Bloomberg News"A bouncy historical jaunt through the city's trading pits... In brisk yet lyrical prose, Lambert describes how pits pulsating with sweaty guys trading their own dough gave way to computer networks of institutions laying wagers with other people's money. The book is timely. With commodities at two-year highs and record food prices sparking riots, regulators are seeking to curb speculation. Yet the trading explosion reflects innovations that the watchdogs themselves condoned." The Week "While tracking the futures racket from the 'brawling trading pits' of the 19th century to the 'glass-tower imperiousness' of today, Lambert heaps plenty of love on the industry's most outrageous risk takers and rogues. Their stories matter, we learn, because past practice shapes even today's markets, making history's heroes and swindlers part of the industry's DNA." Business Insider.com "The Futures is delivered as a flat midwestern yarn - as if told by a Chi-town native, holding forth on a barstool over beers... By the close of the story, the color and the craziness is clearly fading, the pushers and shovers in brightly colored jackets being replaced by the quiet hum of computers. Gone are the days of frantic hand signals, spontaneous fist fights, and drug-using clerks wearing goggles to protect their eyes against paper cuts. As Chicago modernized itself, trading in stockyards for towers of steel and glass, so too has the futures industry. The future is electronic, and global. That makes it all the more fun, though, to revisit the fast, amusing tale of how the exchanges grew up with the city, and the gritty roots of how it all came about." The National (Abu Dhabi) "In writing this book Emily Lambert conducted hundreds of interviews, pored over archives in Chicago's Public Library and Museum and fell a little bit in love with her subject. That affection informs this meticulous history of Chicago's commodity exchanges. It's not an emotion commonly associated with things financial - especially traders. But as Lambert tells the story of the Board of Trade's first "pit," literally stamped out in the 19th century by the men who gambled on the prices of corn, soybeans, and eggs, that's what comes through." Dennis Kneale, CNBC Media and Technology Editor "With a passion for pork bellies, Emily Lambert takes us on an unexpectedly entertaining tour of the most volatile gambling pit in the world. Frenzied and fully wired on caffeine and fiber-optics, the exchange shapes food prices and influences global trade, yet it remains obtuse and impenetrable. Not after reading this fine book." Justin Fox, author ofThe Myth of the Rational Market "A highly readable, informative and - here's the most amazing part - downright charming account of where the Chicago derivatives exchanges came from and where they're going." Liaquat Ahamed, author ofLords of Finance "The Futures tells the rich and colorful story of the Chicago futures exchanges - once the homes of trading in grains, eggs and pork bellies, which then went on to remake themselves into the world's central marketplace for financial futures - and the generations of traders and speculators and financial entrepreneurs who ran them. It is not only a book about a transformative episode in financial history, it is also a wonderfully vivid portrait of an important slice of Chicago life."
£20.42
Basic Books A Capitalism for the People
Book SynopsisWhen the Italian-born economist Luigi Zingales came to the United States in the 1980s, he embraced the American Dream: the belief that what brings you success is hard work, not luck or who you know. But the economic events of the past decade have put American capitalism in crisis. Now, living in America''s heartland, Zingales warns in A Capitalism for the People that the U.S. economy risks deteriorating into a pro-business rather than pro-market system run by corrupt politicians. Presenting a real-world blueprint to restore true competition to our economic system, Zingales gives hope that the U.S. can rebound to greatness.Trade ReviewMarginal Revolution, Tyler Cowen "I know you have book fatigue, popular economics book fatigue, policy book fatigue, and books-with-subtitles-like-this fatigue, all at once. But this book is really, really good. It hits all the right notes, is clearly written, and refers to academics as the new crony capitalists. I agreed with almost all of it. If I had to pick out one book, of this entire lot of books, to explain what is going on right now to a popular audience of non-economists, this might well be it." J. Bradford DeLong, University of California, Berkeley "More than 30 years ago, Milton and Rose Director Friedman raised high the banner of small-government free-market libertarianism with their Free to Choose. Now, a generation later, income inequality is substantially higher, the globe is even more interconnected, and our partial financial deregulation has backfired badly. Luigi Zingales thus has a harder task as he tries to update the small-government free-market libertarian position for the 21st century. But he has done a very good job at it." Robert J. Shiller, author of Finance and the Good Society "This remarkably creative book, driven by a strong moral conviction, offers a bold array of ideas for us to ponder, so we can really make the American capitalist model work better for everyone." Edmund S. Phelps, Director, Center on Capitalism and Society, Columbia University "In A Capitalism for the People, Luigi Zingales joins the small but influential group of economists who see that America's economy is now more and more corporatist, less and less capitalist. His impressive account of our downhill slide is enriched by his deep knowledge of the harm wrought by the worst excesses of Italian crony capitalism. A must-read." Nell Minow, co-author of Corporate Governance and co-owner and board member of GMI Ratings "An especially accessible and holistic assessment of what went wrong in our financial markets and an especially thoughtful and constructive proposal for the future. Highly recommended!" Paul Ryan, U.S. Congressman, Wisconsin "In A Capitalism for the People, Luigi Zingales exposes the pernicious collusion of big business and big government -- offering the sharp analytical perspective of a world-renowned economist and the unique personal perspective of an immigrant living the American Dream. This must-read for policymakers and citizens alike serves as a lucid call to action for rediscovering what makes America exceptional." N. Gregory Mankiw, Robert M. Beren Professor of Economics, Harvard University, and author of Principles of Economics "A Capitalism for the People is a wise, deep, and timely book. With lively prose, Zingales diagnoses what is right and wrong with the U.S. economy. Whether your political sympathies lie with the Tea Party, Occupy Wall Street, or someplace in between, you will learn much about how we can best promote an economic future that works for all of us." The Economist "[A]n elegy to the America (Zingles) found when he moved here 24 years ago." Washington Post "[An] accessible and powerfully argued book." John R. Talbott, Huffington Post "[O]utstanding... I give the book my ultimate compliment; it is so full of new and innovative ideas that it makes you pause and think on every page." National Review"[W]e are fortunate to have an Italian-born economist so powerfully and persuasively defending America's once exceptional free-enterprise system." Co.Exist, a blog of Fast Company "Zingales is readable, engaging, and full of insight. A Capitalism For The People is worth the time of anyone, left or right, who cares about the future of the American market system." Futures Magazine "Luigi Zingales lays out the glaring defects that have come to corrode our current economic system in a very easy to understand picture... Recommended reading for those interested in the evolving nature of our interconnected system of government and the economy." Bloomberg View "[F]ascinating... Zingales provides an enormous service by laying out such persuasive evidence." National Review Online "[A Capitalism for the People] is the book that hits closest to the mark on the question of where the American center-right ought to go in the next few years." Sacramento Bee "Zingales offers more than rehashed Friedman or Hayek. It's a book that should appeal to tea partyers and the Occupy Wall Street crowd." Publishers Weekly "Zingales...presents a striking dichotomy... Engaging." Financial Times "Zingales's fundamental diagnosis is right... [T]his remains a stimulating essay on the nature of American capitalism and the issues that will determine the pace of America's relative decline."
£22.64
John Wiley & Sons Inc ReadytoUse Performance Appraisals Downloadable
Book SynopsisPerformance appraisals are one of the least enjoyable duties managers face. They're time-consuming, tedious, and require the perfect balance between criticism and praise. This collection of handy, ready-to-use performance appraisals will save you time and effort, while increasing the clarity and value of your appraisals.Table of ContentsList of Downloadable Forms and Evaluation Statements vii Introduction How to Use This Book ixThis introduction includes information about how to download the forms and evaluation statements in this book. Part I Tips For Effective Performance Appraisals Chapter 1 Guidelines and Tips for Rating Performance 3This chapter covers guidelines and tips for evaluating performance, including common rating errors and how to avoid them. It also covers how to write the performance appraisal. This includes how to gather and analyze data over the year, how to accurately and fairly determine the individual and overall numerical ratings, and how to write the narrative summary. Chapter 2 The Face-to-Face Meeting: How to Deliver an Appraisal to an Employee 21This chapter includes practical tips and tools for writing and delivering the performance appraisal. Specific topics in this section include common errors in appraisals and performance objectives. Part II Downloadable Performance Appraisal Forms Chapter 3 A Model Annual Performance Appraisal Form 37This chapter includes a downloadable, model performance appraisal form you can adapt to your organization and circumstances. Each section of the form is described in detail. Chapter 4 Implementing the Model Annual Performance Appraisal Form 47This chapter covers deciding on competencies, creating a rating scale, and dealing with your existing form. Chapter 5 Sample Forms from Different Companies 61The real-life performance review forms provided in this chapter can help readers develop or customize their own forms. Elements that may change from form to form include rating scales, physical layout, competencies, ratio of qualitative to quantitative feedback, format of items to be rated, use of objectives or goal setting, and development planning. Part III Ready-To-Use, Downloadable, Customizable Evaluation Statements Chapter 6 Twenty-One Top Core Competencies and Four Managerial Competencies 87This chapter includes the competencies most commonly used in performance management today, along with narrative statements that describe an employee’s performance at three levels: “Exceeded Expectations,” “Met Expectations,” and “Did Not Meet Expectations.” This chapter is divided by competency, and the narratives are written in paragraph format. They can easily be downloaded, customized, and adapted for any job title in any industry or profession. About The Authors 235
£16.14
Wiley The 10 Rules of Sam Walton
Book SynopsisPraise for The 10 Rules Of Sam Walton The 10 Rules of Sam Walton is one of those books that should be read and regularly reread by . . . everyone-business-people, students, teachers, parents, and children. It transcends the limits of a traditional book about lessons in business and makes it a book about life and about successful living!J. K. Knapp III, former Wal-Mart store manager,current manufacturer and supplier to Wal-Mart As founder of Wal-Mart and its many successful divisions, Sam Walton reinvented the retailing industry through his singularity of focus, high expectations, and never-say-die attitude. During his successful career, Sam Walton developed a list of what he considered the most important rules for entrepreneurial success. As far as he was concerned, there were ten key result areas that he considered pivotal to his own success. Now, in The 10 Rules of Sam Walton, author and former Wal-Mart employee Michael BergdaTable of ContentsForeword by Rob Walton. Acknowledgments. Introduction Set High Expectations for Everything You Do. Rule #1 COMMIT to Achieving Success and Always Be Passionate. Rule #2 SHARE SUCCESS with Those Who Have Helped You. Rule #3 MOTIVATE Yourself and Others to Achieve Your Dreams. Rule #4 COMMUNICATE with People and Show You Care. Rule #5 APPRECIATE and Recognize People for Their Efforts and Results. Rule #6 CELEBRATE Your Own and Other’s Accomplishments. Rule #7 LISTEN to Others and Learn from Their Ideas. Rule #8 EXCEED EXPECTATIONS of Customers and Others. Rule #9 CONTROL EXPENSES and Save Your Way to Prosperity. Rule #10 SWIM UPSTREAM, Be Different, and Challenge the Status Quo. Conclusion Our People Make the Difference. About the Author. Index.
£13.29
Wiley The Celebrity Experience
Book SynopsisThe Celebrity Experience combines the best practices of the business world with those of the celebrity world to create a practical and proactive guide for anyone who wants to bring their business's internal and external customer service to the level of star treatment. Based on the unique ways celebrities are treated, the book shares techniques you can use to treat your customers to a red-carpet experience, guaranteeing repeat business and stellar word of mouth.Table of ContentsApplause. Preface. Chapter One. The Chicago Pizza Principle. Chapter Two. Red Carpet Arrivals. Chapter Three. Give ‘Em Their Chicken Soup. Chapter Four. The Star of Your Show. Chapter Five. Star Power. Chapter Six. Are You Anybody? Chapter Seven. The Celebrity Next Door. Chapter Eight. Branding Ovations. Chapter Nine. The Booger Principle. Chapter Ten. Be an A List Customer. Chapter Eleven. That's A Wrap. Resources. About the Author. Second Wind Dreams. The Celebrity Experience Hall of Fame. Citations.
£23.39
John Wiley & Sons Inc Valuation and Dealmaking of TechnologyBased
Book SynopsisA complete guide to technology risk management, valuation, and pricing, providing readers with backgrounds in the core concepts, sources of value, methods of valuation, equity realizations, and negotiation strategies. Based on the author's real-world experiences, the second edition has been greatly revised and expanded.Table of ContentsPreface vii Disclaimer viii About the Author ix Acknowledgments xi Chapter 1 Introduction to Opportunity Discovery, Valuation, and Dealmaking 1 Introduction: Technology D-V-D 1 Taxonomy of Technology Licensing 5 High Significance, High Ambiguity Contexts 7 Licensing D-V-D and Innovation 12 Going Forward 23 Notes 23 Chapter 2 Risk and Reward 27 Uncertainty 27 Phronesis (Judgment) 31 Technology Uncertainty 32 More on Risk 35 Value and Price 45 Two Final Points on Buying and Selling 48 Notes 49 Approach I Opportunity Discovery 51 Chapter 3 Identifying and Prioritizing Technology Opportunities 53 Seller “Opportunity Space” 53 The Technology Box 63 Buy-Side Expressions of Value: The Wheelbarrow 69 Overview of Valuation Methods 71 The Six Valuation Methods 77 Conclusion 81 Notes 82 Approach II Valuation 85 Chapter 4 Method 1: Use of Industry Standards for Valuation 87 The Concept and Limitations of “Industry Standards” 87 Sources of Industry Standard Data and Information 97 Survey Results as a Source of Industry Standards Data and Information 98 Proposed or Established Norms 105 Shopped Term Sheets and Price Lists 107 News Sources of License Agreement Information 109 Journals, Proprietary Databases, Reports, and Consultants 118 Published License Agreements as a Source of Industry Standards 119 Court Cases/Judgments as a Source of Industry Standards 123 Patent Pools 126 Lifetime and Organizational Learning 127 Average Error 127 Concluding Observations and Cautionary Notes 129 Appendix 4A: Outline of Agreement between DuPont and University of Houston 131 Notes 134 Chapter 5 Method 2: The Rating/Ranking Method, and Tool 139 Ubiquity of Rating/Ranking 141 Overview of How Rating/Ranking Can Be Used in Valuation 145 Groups and Grouping as a Fundamental Knowledge Forming Process 148 Using Rating/Ranking to Value Technology: Factor Assessment 155 Developing Criteria for Using Rating/Ranking for Valuation of Technologies 162 Illustrations of Applying the Rating/Ranking Method 168 Issues in Interpreting Value from a Rating/Ranking Result 171 Using Rating/Ranking to Value Technology: Classified Value 174 Uses of Rating/Ranking with Approaches and as a General Tool 176 Perspectives on Rating/Ranking as an Approach with Licensing 182 Knowledge, Uncertainty, and Humility 185 Conclusion 189 Appendix 5A: Factors in Pricing License 190 Notes 196 Chapter 6 Method 3: Rules of Thumb to Determine Valuation 201 Foundations of Rules of Thumb 203 Cost Savings Example of the 25 Percent Rule 205 Perspectives on the 25 Percent Rule 208 Use of the 25 Percent Rule for Apportioning New Profits 209 Examples of Applying the 25 Percent Rule to New Profits Licensing 211 A Universal Rule of Thumb Chart 222 Other Percent Rule Values 224 Some Misuses/Misapplications of the 25 Percent Rule 225 Other Valuation Rules of Thumb Used (or Have Been Proposed) 226 Summary Points on the Use of the 25 Percent Rule 229 Conclusion 231 Notes 232 Chapter 7 Method 4: Discounted Cash Flow Method to Determine Valuation 235 Overview of the DCF Method 236 Basic Financial Concepts 247 Quantification, Classification of Risk 265 An Example Cash Flow Projection from a License 277 Additional Considerations for Calculating DCF 289 Segment and Scenario Analysis 293 Cash Flow Projections 299 Other Issues to Be Considered with the DCF Method 318 Conclusion 330 Sources of Information to Develop Business Projections 331 Notes 331 Chapter 8 Method 5: Advanced Valuation Methods 337 Modified Discounted Cash Flow Method 338 Monte Carlo Method 345 Real Option Methods 414 Conclusion 447 Online Resources 448 Appendix 8A: Example Crystal Ball Report for Exhibit 8.18 449 Appendix 8B: Crystal Ball Report Corresponding to the Results Presented in Exhibit 8.XX for a Double-Humped Cost Distribution Assumption 456 Notes 464 Chapter 9 Method 6: Valuation by Auctions 469 Introduction to Auctions 470 When Auctions are Feasible 471 Auction Examples 474 Auctions as Distinct from Other Types of Dealmaking 479 Auction Strategies for Buyers 489 Auction Caution 490 Conclusion 491 Appendix 9A: Bidder’s Agreement 491 Notes 492 Approach III Dealmaking 495 Chapter 10 Approach: Deal Structure 497 Return to the Box and Wheelbarrow 498 Cash When Pricing Structures 502 Cash As Pricing Structures 507 Cash If Pricing Structures 517 Cash Maybe: Options 521 Consideration Forms Beyond Simple Cash 522 Special Form of Cash If: Equity 525 Balancing Simplicity with Comprehensiveness 537 Conclusion 537 Notes 538 Chapter 11 People, Process, and Lessons Learned 541 Introduction 541 Deal Team 546 Deal Targets 552 Negotiating Plan 556 Plan B 560 Concluding Advice from Technology Dealmakers 565 Notes 566 Chapter 12 In Conclusion 569 Approach of Opportunity Discovery as a Quest 569 Approach of Valuation: A Review of the Six Valuation Methods 572 Approach of Dealmaking 583 Closing Thoughts 592 Website Resources 594 Notes 594 Appendix: List of Abbreviations and Trademarks 597 Bibliography 599 Index 603
£118.75
Wiley Dont Bring It to Work
Book SynopsisHow can you get to the bottom of workplace behaviors that simply don''t work for you or your organization? Don''t Bring It to Work explores what happens when patterns originally created to cope with family conflicts are unleashed in the workplace.?This groundbreaking book draws on the success of Sylvia Lafair''s PatternAware program Total Leadership Connections. Throughout the book she shows how to break the cycle of pattern repetition and offers the tools that can turn unhealthy family baggage into creative energy that will foster better workplace associations and career success. Lafair identifies the thirteen most common patterns that correspond to characters familiar to anyone who has ever worked in an office: Super Achiever, Rebel, Persecutor, Victim, Rescuer, Clown, Martyr, Splitter, Procrastinator, Drama Queen or King, Pleaser, Denier, and Avoider. To help overcome destructive behavior problems, she maps out the three main steps for becoming aware of patterns and findiTable of ContentsAcknowledgments xi Introduction xv Part One: The Home-Work Connection 1 Relationships at Work and at Home 3 2 Understanding Behavior at Work and at Home 20 3 Understanding Workplace Crises and Conflicts 43 Part Two: The Way Out: Observe, Understand, and Transform Your Patterns 4 The Thirteen Most Common Destructive Patterns in the Workplace 69 5 Going Deep: Exploring the History of Your Family Patterns 102 Part Three: A New Me, A New You, A New Organization 6 Defining a More Authentic You at Work 133 7 Talking Together 168 8 Connecting the Dots 190 Appendix 207 Notes 211 About the Author 217 Index 219
£18.04
John Wiley & Sons Inc Six Steps to Creating Profit
Book SynopsisAn insightful look at how you can put net profit income at the forefront of your small to mid-sized business Enable you to make changes that will create a profitable, sustainable business future, Six Steps to Creating Profit authoritatively shows you how to maximize profit for your small to mid-sized, privately-held, service-based business. Shows how to avoid the business model where all income is devoured by expenses, leaving a valuation that would not render any measurable sales revenue if the business should be sold Discusses how to create a company where actual profit generation is one of the primary goals Provides the steps necessary to create true profit Features coverage of rules of operation, visibility in the marketplace, marketing, cash flow, and management costs Demonstrating how measuring the results of change is vital and part of the ultimate, ongoing, profit-based solution, Six Steps to Creating ProTrade Review"One theme that runs throughout.... is that small companies need to focus more on setting up integrated, user-friendly computer systems that can help them keep track of what they're spending and earning." (Crain's New York Review, 29 April 2011) "...teaches you how to promote long-term growth through both economic and personal downturns by staying visible..." (Government Opportunities, May 2010)Table of ContentsForeword ix Preface xi Acknowledgments xv Introduction 1 Chapter 1 Changing the Rules of Operation 7 Increasing Sales 9 Cross-Selling 9 Relationship Selling 10 Vertical versus Horizontal Selling 11 Expanding Your Market 12 Using Loss Leaders 14 Brand Extensions 15 Replacing Yesterday's Stale Successes with Today's Winners 16 Decreasing Expenses 17 The Office 17 Cost of Goods 19 The Workforce 20 Streamlining Administration 21 Computerizing 22 Outsourcing 25 Standardizing 26 Revamping 28 In Summary 29 Chapter 2 Staying Visible and Connected 31 Increasing Credentials 33 The Basics 34 Awards 37 Employee Recognition 38 Growing Affiliations 40 Traditional Associations 41 Strategic Alliances 42 New Tactics 44 In Summary 45 Chapter 3 Maximizing Cash Flow 47 Keeping the Cash Flowing 49 Retainer Plans 49 Maintenance Contracts 52 Working with the Calendar 53 Managing the Workload 54 Scheduling Vendor and Cross-Selling Income 55 Credit Planning 57 Knowing Your Budget 58 Including All Possible Income 59 Including All Known Expenses 60 Working to the Bottom Line 62 Job Costing 62 Time and Billing 65 In Summary 66 Chapter 4 Streamlining Management Costs 69 Changing the Back-Office Focus 71 Accurate Information for Ultimate Value 71 Guarding the Bottom Line 76 Information Sharing 78 Managing for Profit 81 Fixed Pricing 82 Hourly Billing 83 In Summary 85 Chapter 5 Raising the Marketing Bar 87 Networking 89 Online Networks 89 Blogs 90 News Columns 91 Web Conferencing 93 Forums 94 Webcasts and Podcasts 95 Covering All Bases 96 Laying the Groundwork 97 Blatant Advertising 98 Subtle Message Spreaders 101 Referrals 102 Direct Contacts 103 Strategizing 105 Starting at Ground Zero 105 Measuring Your Efforts 106 In Summary 108 Chapter 6 Making Everyone a Salesperson 111 Enlisting the Troops 113 Spreading the Message 113 Breaking the Mold 115 Being Excellent 117 Creating a Mantra 120 Knowing What’s Working 120 Finding What’s Wrong 121 Making It Right 122 Joining the Club 123 In Summary 124 Conclusion 125 Appendix A: The How-To Guide to Creating Profit 131 Deciding What Changes Should Be Made 132 Step 1: Changing the Rules of Operation 132 Step 2: Staying Visible and Connected 140 Step 3: Maximizing Cash Flow 143 Step 4: Streamlining Management Costs 149 Step 5: Raising the Marketing Bar 153 Step 6: Making Everyone a Salesperson 159 Appendix B: Scheduling the Changes 163 Checklist 164 Step 1: Changing the Rules of Operation 164 Step 2: Staying Visible and Connected 169 Step 3: Maximizing Cash Flow 171 Step 4: Streamlining Management Costs 174 Step 5: Raising the Marketing Bar 178 Step 6: Making Everyone a Salesperson 182 Worksheets 184 Reevaluating Each Area Over and Over Again in the Future 185 About the Author 187 Index 188
£24.29
