Working patterns and practices Books

Book SynopsisOur one-leader-at-a-time past has given way to a present reality where everyone has the potential to lead in every aspect of life. We all have at our fingertips the tools of change that were once available to just a few - and The shift from one-leader-at-a-time to everyone-leading-in-every-moment has created a changemaker effect on society. Change is no longer linear and faster, it's explosive and omnidirectional.THE CHANGEMAKER PLAYBOOK will show you how to thrive in every aspect of today's transformed societal landscape.A tutorial on the principles of empathy-based ethics and co-creative teamwork, THE CHANGEMAKER PLAYBOOK is as much a leadership handbook as it is a guide to personal achievement. Based on the author's discoveries about leading in change from front-edge thinkers - business and social entrepreneurs, educators, media thought leaders and youth changemakers - who distinguish themselves by putting their bold ideas and entrepreneurial capacities to work for the good of all, readers can apply the principles in this bookto every aspect of their lives.This book is less about getting ahead and more about getting along - because in the world we have entered, this is the central principle underlying the new success formula.

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Book SynopsisIt's time to acknowledge that not all working women are interested in climbing the corporate ladder or securing the corner office. Most want and need flexible, less life-consuming work to accommodate their real lives, and it's not weak, lacking ambition or letting down the sisterhood to pursue professional fulfillment and financial security through less lofty, or headline-making ways.Eye-opening and practical, Ambition Redefined is a welcome alternative to 'women's business books'. Sollmann calls it like it is: everyday women want and need flexible work that allows them to unapologetically pursue their own brand of ambition and success. She shows them how without sacrificing themselves, their careers or their families. Armed with practical insights and tools, readers will be empowered to go after opportunities beyond traditional definitions of work, career and success. They will learn why they should never leave the workforce, how to make a case for flexibility in a current full-time job, how to find flexible employers, industries and job functions and how to return to work after time away raising children or caring for elderly parents.Trade ReviewFamily schedules don't always meld with a 9-to-5, in-office, 5-day-a-week job, which is why the advice here is critical, so mothers can keep caring for their children and gain financial stability. -- Meredith Bodgas, Editor-in-Chief of Working Mother magazineA great read for women of all ages and career stages. As Sollmann wisely advises, when it comes to work it's not about leaning in or out but leaning in the direction of financial security. -- Lois P. Frankel, Ph.D., author of Nice Girls Don't Get the Corner OfficeCreating greater harmony among the different domains of life is possible.Ambition Redefined, which offers a clear path to realizing how you can make flexwork a real and enriching part of your life, is an essential guide for getting there. -- Stew Friedman, founder of the Wharton Work/Life Integration Project and author of Total LeadershipIn my experience in the flexible job market over more than a decade, I've seen first-hand exactly what Kathryn Sollman is recommending. Professional, high-quality flexible jobs do exist for every age and stage, and this book shares fantastic information and advice for women to find them. -- Sara Sutton Fell, CEO of FlexJobsKathryn Sollmann doesn't pull punches in her provocative new book. Ambition Redefined is a must-read for women of all ages, as they navigate their careers and make crucial choices about what kind of work fits their life stage. This smart guide is a wake-up call. -- Kerry Hannon, New York Times columnist, career and personal finance expertFinally! A smart book for women who want to balance meaningful work and caretaking obligations - without sacrificing their long-term financial security. Chock full of practical advice, tested strategies and vetted resources; Ambition Redefined is a must-read that will guide your work-life choices at pivotal moments throughout your career. -- Nancy Collamer, Founder of MyLifestyleCareer.com and author of Second-Act Careers

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Book Synopsis'Harriet Minter offers a one-stop resource for those working from home or those who want to work from home but are still sceptical.' - The Financial Times' . . . a must-read for post-Covid times.' - People Management MagazineThe no bullsh*t guide to getting your work and life on track in the new flexible workplace.Virtually every industry is making lasting changes that will open doors to a more flexible working week. So how do we adjust, thrive and excel in an environment where glitchy daily video conferences are the norm?By turns fierce, funny and highly practical, Harriet Minter will show you the skills to be effective and creative during the day-to-day. Harriet breaks down how to be an inspiring and energising manager (either remotely or to a flexibly working team), how to create and thrive in a high-trust culture (on a small and large scale) and most importantly how to achieve your ambition and propel your career forwards.Packed full of hard-won tricks, tips and tools, Harriet Minter draws on her own experience as a careers coach and adviser to companies on their flexible working culture to help you bring your best self to work - from your living room.Trade ReviewHarriet Minter offers a one-stop resource for those working from home or those who want to work from home but are still sceptical. * The Financial Times *A must-read for post-Covid times. * People Management Magazine *We're totally loving Harriet Minter's new book. * Fabulous Magazine (The Sun on Sunday) *Essential reading for anyone who is WFH! Harriet is wise and funny and brilliant! - Kate Leaver, author of The Friendship and Good Dog.[Harriet] has an uncanny knack for tapping in to exactly what needs unpicking in our working lives. She's brilliant! Her brain is remarkable. - Laura Jane Williams, author of Our Stop.

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Book Synopsis*Named a Top Business Book by Forbes*Jenn Lim has dedicated her career to helping organizations from name-brand industry leaders to innovative governments build workplace cultures that benefit both their employees and their bottom line, with less employee turnover, greater engagement, and higher profits. Her culture consultancy, Delivering Happiness, demonstrates the profound impact happiness can have on businesses' ability to thrive in our ever-changing times. In this book, she clearly and concretely shows the way the model works in a hyper-connected fast-paced world, beginning with each individual defining their sense of values and purpose (the ME), and rippling through the organization ecosystem (the WE and the COMMUNITY) in waves of impact. Drawing on a deep understanding of the science of happiness, Jenn shows how bringing your whole self to work allows you to do your best work every day -- no matter what role you play at your company or what crisis might come at you next. She explains how true happiness comes from living your true purpose, and offers case studies to show how companies can help individuals align their purpose with the company mission. This innovation in organizational design and company culture is no longer a nice-to-have. It's the future of work, and it's here now. In this life-changing guide, you'll be empowered to find greater purpose in your own life and career, and to spread that power to others in your business and beyond.

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Book SynopsisYou can change your company's culture.Organizational culture often feels like something that has a life of its own. But leaders are the stewards of a company's culture and have the power to shape and even change it.If you read nothing else on building a better organizational culture, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you identify where your culture can be improved, communicate change, and anticipate and address implementation challenges.This book will inspire you to: See what your company culture is currently like--and what it could be Explore your company's emotional culture Gather input on what needs to be fixed or initiated Improve collaboration Foster a culture of trust Articulate the new culture's mission, values, and expectations Deal with resistance and roadblocks This collection of articles includes "The Leader's Guide to Corporate Culture," by Boris Groysberg, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng; "Manage Your Emotional Culture," by Sigal Barsade and Olivia A. O'Neill; "The Neuroscience of Trust," by Paul J. Zak; "Creating a Purpose-Driven Organization," by Robert E. Quinn and Anjan V. Thakor; "Creating the Best Workplace on Earth," by Rob Goffee and Gareth Jones; "Cultural Change That Sticks," by Jon R. Katzenbach, Ilona Steffen, and Caroline Kronley; "How to Build a Culture of Originality," by Adam Grant; "When Culture Doesn't Translate," by Erin Meyer; "Culture Is Not the Culprit," by Jay W. Lorsch and Emily Gandhi; "Conquering a Culture of Indecision," by Ram Charan; and "Radical Change, the Quiet Way," by Debra E. Meyerson.

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Book SynopsisYou seem to have it all. A beautiful family, a nice house, new cars, and an enviable job. But now that you have it all, something feels… off. Your law career has become horribly soul-sucking. You’re managing your life, sort of, but you feel duped. Trapped. Your “good job” is affecting your health and relationships, and you’re just trying to keep all the plates spinning. Beverly Davidek has been there. Here’s the good news: You can find a job that helps you provide for your family while giving you happiness, satisfaction, and peace of mind. If you are still struggling to find a way to provide for your family without losing yourself, this book is for you. Part Ask and It Is Given and part What Color Is Your Parachute? (but written for lawyers), Happy Lawyer gives you the tools you need to get unstuck in your career and start living your dream.

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Book SynopsisThis book doesnât just tell you what to do to lead well: it tells you exactly how to do it â what to say, how to say it and why â when you need it.

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Book SynopsisBook 6 of the Smart Skills series: practical guides to mastering vital business skills and techniques. Using proven strategies from business experts, these essential smart skills can empower anyone with the tools to get ahead. Maximise your opportunities by mastering the art of persuasion The underappreciated skill of persuasion is vital not just for negotiations, but in every aspect of business life. Taking on more responsibility, motivating your team, getting that big promotion: everything is possible once you''ve mastered the art of convincing people. By following these simple steps you can learn first how to recognise your power in any professional situation, and then how to harness that power to your advantage. The key persuasive tactics covered in this concise Smart Skills guide include: Mastering persuasive language Personalising your pitch: the tailored approach Conveying credibility Handling and overcoming objections Dealing with maybe Take advantage of every opportunity, starting today.

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Book SynopsisPart of the Smart Skills SeriesMeetings offers all you need to know to get the most out of meetings - from setting meetings up, leading them, to how to make the most out of them once the meeting is over. A must for any employee, manager, freelancer of business owner. The book offers proven, practical advice on: setting objectives and creating practical agendas; deciding who should attend and when and where; effective chairing and effective participation - the communications skills necessary - listening, observing, questioning and getting your points across; dealing with problems; follow up after the meeting to prompt suitable action.

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Book SynopsisAs working environments develop through new 21st century structures, the problems and difficulties they face also become even more complex and difficult to understand, explain and resolve. The ways in which we express these processes are now patterned through a mixture of wording and imagery; diagrams and charting which help to explain trends and visualise long-term sustainable goals. From thinking, doing, working, planning and prioritizing, through to presenting, selling, negotiating, progressing in your career, or just plain fooling around, this highly practical book provides effective tools and guidelines to help anyone who wants to be more efficient and outstanding. After the runaway success of The Diagrams Book, Kevin Duncan returns to combine his experience and expertise into an interactive visual guide. A guide to assess your competency to problem-solving and challenge you to further construct new ideas through visual and diagrammed solutions, for greater improvements in all sectors of life.

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Book SynopsisAdam Reich and Peter Bearman examine how Walmart workers make sense of their jobs in order to consider the nature of contemporary low-wage work, as well as the obstacles and opportunities such workplaces present for social and economic justice. Working for Respect makes important contributions to debates on labor and inequality.Trade ReviewI am obsessed with this book! The prose is riveting. The blend of disparate methods is spectacular. The sheer adventure of student organizers fanning out across the country in a manner reminiscent of Freedom Summer will keep you turning the pages. Taken together, the portrait wrought is simply devastating. Walmart not only demands your labor and your loyalty, it claims your pride and strips you of dignity. -- Kathryn Edin, coauthor of $2 a Day: The Art of Living on Virtually Nothing in AmericaWalmart—the largest U.S. employer—is a symbol for high inequality in America. Its many shop-floor employees are paid as little as possible and have never shared in the huge success and profits of the company. Why can’t Walmart workers get a bigger share of the pie they helped create? This book, based on extensive interviews with Walmart workers, helps us understand why a job at Walmart might be the least bad option for many, how workers make sense of their job, and the challenges of organizing work at Walmart. Working for Respect is essential reading for a rich sociological understanding of the struggles of low-paid workers pitted against all-powerful corporations in America today. -- Emmanuel Saez, University of California, BerkeleyHow do people find and flex their own power to improve their workplaces? What lessons can all of us learn from dogged and creative efforts to organize workers at Walmart, the biggest private employer in the world? What kinds of relationships between organizers and their communities are most likely to lead to organizing breakthroughs? Working for Respect is a gripping read—a thoughtful, perceptive, and accessible work that takes a multi-layered approach, from in-depth interviews with Walmart workers to brain scans to a crash course in front-line organizing and beyond. This is a book for students of organizing, for academics interested in helping to counter rampant economic inequality, and for anyone who cares about winning material gains and respect for all workers in the age of Trump. -- Anna Galland, Executive Director, MoveOn.orgWorking for Respect is an extraordinary book, both in its deft and original intertwining of multiple research methods and in the insights it generates. -- Erik Olin Wright, author of Envisioning Real UtopiasWorking for Respect is at once a brilliant analysis of the lives of Walmart workers and an original effort to bridge the tension between scholarly work and activism. Along the way, Reich and Bearman raise the bar for mixed-method research in the social sciences. -- Mitchell Duneier, Maurice P. During Professor of Sociology, Princeton UniversityWorking for Respect is an engaging read that bristles with fresh insights into both the experience of low-wage service sector work and the dilemmas facing the labor movement. It offers an ethnography of what the authors dub 'Walmartism' as well as an argument about the ways in which social ties centered on trust have the potential to jumpstart social change. A must-read for any sociologist of labor. -- Ruth Milkman, CUNY Graduate CenterWith Working for Respect, Adam Reich and Peter Bearman issue a rare invitation. To go with them to Walmart, to listen with them to the workers and to the managers who roam the stores, to take in the culture of low-wage work in America, and also to listen to the students who participated in what became the Summer for Respect. This is a gripping book about the relationship between social ties and social change, remarkable for its intelligence and the subtlety of its distinctions. We learn that in the end it is trust rather than good feeling that inspires collective action for social change. -- Carol Gilligan, author of In a Different VoiceWhile Walmart plays enormous economic, symbolic, and employment roles nationwide, the interplay of these dynamics has not been fully explored. Working for Respect makes great progress in understanding Walmart as a social institution and therefore in understanding work at Walmart as a unique bellwether of contemporary work. -- Andrew Perrin, University of North CarolinaThe use of interview excerpts amplifies the voices of low-wage workers not often heard in public discourse. This is an insightful examination of the inner workings of the 'country's largest corporate employer.' * Publishers Weekly (starred review) *No one has analyzed the experiences and aspirations of Walmart workers as thoughtfully as Adam Reich and Peter Bearman do in their captivating new book. * American Prospect *What differentiates and recommends it for close reading are the anecdotes and perspectives of workers who face down enormous personal and social challenges and barriers, only to have their goals to contribute and thrive in American society tempered or more often dashed by what they (and the authors) see as corporate measures of compliance, coercion, and control. * Choice *The labor movement still has life, and Reich and Bearman provide a valuable reminder regarding where we need to look to find it. * Social Forces *A vital perspective. Analytically exhilarating. Fascinating. * Contemporary Sociology *A compelling case study of one of the most important labor organizing efforts in twenty‐first‐century America. . . . Working for Respect will pique the interest of scholars, students, and activists keyed into the economic contradictions of late neoliberalism and searching for both explanations and practical solutions. * British Journal of Sociology *Adam Reich and Peter Bearman provide insight for both the conditions and experiences of working at a place like Walmart, as well as the relationship between community engagement and feelings of social solidarity. * Sociological Forum *Table of ContentsList of FiguresAcknowledgmentsIntroduction: The Real, Real Walmart1. Pathways2. The Shop Floor3. The Structure of Domination and Control4. Making Contact5. Social Ties and Social Change6. OUR Walmart on the Line7. Our WalmartAppendix: The Neural Signatures of Group LifeNotesBibliographyIndex

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Book SynopsisAdam Reich and Peter Bearman examine how Walmart workers make sense of their jobs in order to consider the nature of contemporary low-wage work, as well as the obstacles and opportunities such workplaces present for social and economic justice. Working for Respect makes important contributions to debates on labor and inequality.Trade ReviewI am obsessed with this book! The prose is riveting. The blend of disparate methods is spectacular. The sheer adventure of student organizers fanning out across the country in a manner reminiscent of Freedom Summer will keep you turning the pages. Taken together, the portrait wrought is simply devastating. Walmart not only demands your labor and your loyalty, it claims your pride and strips you of dignity. -- Kathryn Edin, coauthor of $2 a Day: The Art of Living on Virtually Nothing in AmericaWalmart—the largest U.S. employer—is a symbol for high inequality in America. Its many shop-floor employees are paid as little as possible and have never shared in the huge success and profits of the company. Why can’t Walmart workers get a bigger share of the pie they helped create? This book, based on extensive interviews with Walmart workers, helps us understand why a job at Walmart might be the least bad option for many, how workers make sense of their job, and the challenges of organizing work at Walmart. Working for Respect is essential reading for a rich sociological understanding of the struggles of low-paid workers pitted against all-powerful corporations in America today. -- Emmanuel Saez, University of California, BerkeleyHow do people find and flex their own power to improve their workplaces? What lessons can all of us learn from dogged and creative efforts to organize workers at Walmart, the biggest private employer in the world? What kinds of relationships between organizers and their communities are most likely to lead to organizing breakthroughs? Working for Respect is a gripping read—a thoughtful, perceptive, and accessible work that takes a multi-layered approach, from in-depth interviews with Walmart workers to brain scans to a crash course in front-line organizing and beyond. This is a book for students of organizing, for academics interested in helping to counter rampant economic inequality, and for anyone who cares about winning material gains and respect for all workers in the age of Trump. -- Anna Galland, Executive Director, MoveOn.orgWorking for Respect is an extraordinary book, both in its deft and original intertwining of multiple research methods and in the insights it generates. -- Erik Olin Wright, author of Envisioning Real UtopiasWorking for Respect is at once a brilliant analysis of the lives of Walmart workers and an original effort to bridge the tension between scholarly work and activism. Along the way, Reich and Bearman raise the bar for mixed-method research in the social sciences. -- Mitchell Duneier, Maurice P. During Professor of Sociology, Princeton UniversityWorking for Respect is an engaging read that bristles with fresh insights into both the experience of low-wage service sector work and the dilemmas facing the labor movement. It offers an ethnography of what the authors dub 'Walmartism' as well as an argument about the ways in which social ties centered on trust have the potential to jumpstart social change. A must-read for any sociologist of labor. -- Ruth Milkman, CUNY Graduate CenterWith Working for Respect, Adam Reich and Peter Bearman issue a rare invitation. To go with them to Walmart, to listen with them to the workers and to the managers who roam the stores, to take in the culture of low-wage work in America, and also to listen to the students who participated in what became the Summer for Respect. This is a gripping book about the relationship between social ties and social change, remarkable for its intelligence and the subtlety of its distinctions. We learn that in the end it is trust rather than good feeling that inspires collective action for social change. -- Carol Gilligan, author of In a Different VoiceWhile Walmart plays enormous economic, symbolic, and employment roles nationwide, the interplay of these dynamics has not been fully explored. Working for Respect makes great progress in understanding Walmart as a social institution and therefore in understanding work at Walmart as a unique bellwether of contemporary work. -- Andrew Perrin, University of North CarolinaThe use of interview excerpts amplifies the voices of low-wage workers not often heard in public discourse. This is an insightful examination of the inner workings of the 'country's largest corporate employer.' * Publishers Weekly (starred review) *No one has analyzed the experiences and aspirations of Walmart workers as thoughtfully as Adam Reich and Peter Bearman do in their captivating new book. * American Prospect *What differentiates and recommends it for close reading are the anecdotes and perspectives of workers who face down enormous personal and social challenges and barriers, only to have their goals to contribute and thrive in American society tempered or more often dashed by what they (and the authors) see as corporate measures of compliance, coercion, and control. * Choice *The labor movement still has life, and Reich and Bearman provide a valuable reminder regarding where we need to look to find it. * Social Forces *A vital perspective. Analytically exhilarating. Fascinating. * Contemporary Sociology *A compelling case study of one of the most important labor organizing efforts in twenty‐first‐century America. . . . Working for Respect will pique the interest of scholars, students, and activists keyed into the economic contradictions of late neoliberalism and searching for both explanations and practical solutions. * British Journal of Sociology *Adam Reich and Peter Bearman provide insight for both the conditions and experiences of working at a place like Walmart, as well as the relationship between community engagement and feelings of social solidarity. * Sociological Forum *Table of ContentsList of FiguresAcknowledgmentsIntroduction: The Real, Real Walmart1. Pathways2. The Shop Floor3. The Structure of Domination and Control4. Making Contact5. Social Ties and Social Change6. OUR Walmart on the Line7. Our WalmartAppendix: The Neural Signatures of Group LifeNotesBibliographyIndex

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Book SynopsisA distinctive exploration of how workers see work For more than twenty years, Robert Bruno has taught labor history and labor studies to union members from a wide range of occupations and demographic groups. In the class, he asked his students to finish the question “Work is—?” in six words or less. The thousands of responses he collected provide some of the rich source material behind What Work Is. Bruno draws on the thoughts and feelings experienced by workers in the present day to analyze how we might design a future of work. He breaks down perceptions of work into five categories: work and time; the space workers occupy; the impact of work on our lives; the sense of purpose that motivates workers; and the people we work for, in all senses of the term. Far-seeing and sympathetic, What Work Is merges personal experiences with research, poetry, and other diverse sources to illuminate workers’ lives in the present and envision whaTrade Review“Understanding what work means is critically important for understanding the lived experiences of millions of people and for research and policymaking. Bruno gives voice to workers who are critically important for society but overlooked by research focused on the managerial and professional class. The nuances revealed by the workers’ own words can’t be observed in statistical analyses, and the more we learn about their experiences through their own voices, the better.”--John W. Budd, author of The Thought of Work"Bruno’s humanistic analysis often approaches the poetic ('Work hurts. Work disables and abuses. It exhausts, stresses, and ultimately kills. Work dictates life spans. It also invigorates, inspires, satisfies, and brings joy'), and his shrewd recommendations for improving American labor include strong unions, reducing the 40-hour workweek, and stronger enforcement of overtime benefits. It’s a worthy update to Studs Terkel’s Working." --Publisher's WeeklyTable of ContentsIntroduction Chapter 1. The Time of Work Chapter 2. Work and Space Chapter 3. Work’s Impact Chapter 4. The Purpose of Work Chapter 5. The Subject of Work Conclusion Index

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Book SynopsisTrade Review“Understanding what work means is critically important for understanding the lived experiences of millions of people and for research and policymaking. Bruno gives voice to workers who are critically important for society but overlooked by research focused on the managerial and professional class. The nuances revealed by the workers’ own words can’t be observed in statistical analyses, and the more we learn about their experiences through their own voices, the better.”--John W. Budd, author of The Thought of Work"Bruno’s humanistic analysis often approaches the poetic ('Work hurts. Work disables and abuses. It exhausts, stresses, and ultimately kills. Work dictates life spans. It also invigorates, inspires, satisfies, and brings joy'), and his shrewd recommendations for improving American labor include strong unions, reducing the 40-hour workweek, and stronger enforcement of overtime benefits. It’s a worthy update to Studs Terkel’s Working." --Publisher's WeeklyTable of ContentsIntroduction Chapter 1. The Time of Work Chapter 2. Work and Space Chapter 3. Work’s Impact Chapter 4. The Purpose of Work Chapter 5. The Subject of Work Conclusion Index

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Book SynopsisA The New York Times technology correspondent presents the dramatic rise and fall of Uber, set against the rapid upheaval in Silicon Valley during the mobile era.Trade Review"If you want to understand modern-day Silicon Valley, you need to read this book. The tale of Uber, the queen of the so-called ‘unicorns,’ is a parable about power—and the lengths to which some startup founders will go to amass it and hold onto it. Aside from being a delicious read, Mike Isaac’s account is also teeming with new revelations that will shock and outrage you." -- John Carreyrou"Travis Kalanick changed an entire industry, made billions of dollars, and made a company into a verb, and he did so by destroying anything and anyone who stepped in his way. A riveting read about bro culture gone awry." -- Nick Bilton - Vanity Fair"Mike Isaac reveals the toe-curling tale of how Travis Kalanick drove a revolutionary taxi app to global success — and the brink." -- The Sunday Times"This forensic account of the rise and fall of Kalanick is a great “behind the headlines” read for Valley types." -- The Sunday Times"[Isaac] spins a compelling yarn that chronicles the transit company’s unruly development into… a publicly traded, billion-dollar global behemoth, often aided by spying on competitors and outwitting transportation regulators… [Super Pumped] is no dry business profile but a tale that Isaac has deeply reported yet still made accessible." -- William Nottingham - Los Angeles Times"... entertaining and well-researched book..." -- Business Book of the Year 2019 - The Sunday Times"What makes ‘Super Pumped' different, and justifies its description as a page-turner rather than a dry corporate history, is the visceral world in which Kalanick was determined to operate. It’s a gripping account of Uber’s rapid rise, its pitched battles with taxi unions and drivers, the company’s toxic internal culture and the bare-knuckle tactics it devised to overcome obstacles in its quest for dominance." -- Engineering and Technology"Isaac is great at the ticktock of events as they unfold, but his best work comes when he steps back to examine the bigger picture." -- Leslie Berlin - The New York Times Book Review"[Isaac’s] meticulously reported account of Uber’s trajectory avoids the easy paths." -- Nitasha Tiku - Wired"... if you want to understand how some of Silicon Valley’s biggest players tick, this is the book for you." -- City AM"Tenacious New York Times technology correspondent Mike Isaac chronicles the dramatic rise, fall and subsequent hand-wringing at the world’s most controversial start-up." -- Best tech Christmas gift ideas for 2019 - inews"Mike Isaac’s dramatic account of the rise and fall of Uber at the hands of founder Travis Kalanick is all thriller." -- Festive Wish List: Tech Books 2019 - The Evening Standard

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Book SynopsisIn today's complex organizations it is not uncommon to have as many as 50 percent of employees working on virtual teams. As the virtual revolution continues to spread, how can companies ensure that virtual team collaboration is producing the desired results? Highly practical and easy to navigate, Virtual Team Success leverages the authors' robust global research study and hands-on experience to provide an immediately usable resource for virtual team members and team leaders. This groundbreaking book is a hands-on, practical toolkit filled with down-to-earth examples and insights that can enhance the virtual team experience for everyone involved. The authors' research study is one of the most comprehensive applied studies ever conducted on virtual teams, and all of the recommendations outlined are based on these findings as well as the authors' years of experience helping virtual teams and virtual team leaders effectively lead and collaborate from a distance. To help orgTable of ContentsList of Tables, Case Studies, Figures, and Exhibits xi Acknowledgments xv Foreword xvii Introduction xix Section One: Building High-Performing Virtual Teams 1 Chapter One: Why Virtual Teams Fail 3 Key Challenges 6 Four Pitfalls to Virtual Team Performance 8 Conclusion 12 Chapter Two: Profiles of Virtual Team Success—What Good Looks Like 15 Team Composition 15 Communication and Training 19 Leadership 24 Conclusion 25 Chapter Three: Virtual Team Launch Kit 27 Test Your Virtual Team Launch IQ 27 Setting Virtual Teams Up for Success 30 Is Your Organization Prepared to Support Virtual Team Work? 49 Conclusion 50 Chapter Four: What Differentiates Great Virtual Teams—How to RAMP Up Your Team’s Performance 51 What Differentiates Top Virtual Teams? 51 The Shingle Seal Standstill: How Would You Handle It? 57 RAMP Up Virtual Team Performance 60 Conclusion 78 Section Two: Leading Virtual Teams 81 Chapter Five: How to Lead Virtual Teams—Tips, Techniques, and Best Practices for HighPerformance 83 Challenges Virtual Team Leaders Face 83 Raygen Company Slump: How Would You Handle It? 88 Virtual Team Leadership Self-Assessment 91 What Makes an Effective Virtual Team Leader? 92 Obstacles at a Glance: A Quick Reference Guide 107 Conclusion 110 Chapter Six: What Factors Really Accelerate Virtual Team Performance—The Four TopPerformance Boosters 113 Taking Virtual Team Performance to the Next Level 113 Conclusion 129 Chapter Seven: How to Facilitate High-Impact Virtual Meetings—Techniques That ReallyWork 131 The Facilitator’s Role 132 V-Meeting Checklist 134 Building a V-Meeting Agenda 134 Keeping Virtual Meetings on Track 136 Dealing with Other Common Challenges 140 Conclusion 142 Conclusion: Six Lessons for Successful Virtual Teams 147 Lesson 1: Focus on People Issues 147 Lesson 2: No Trust, No Team 148 Lesson 3: ‘‘Soft” Skills Are Essential 149 Lesson 4:Watch Out For Performance Peaks 150 Lesson 5: Create a ‘‘High-Touch” Environment 151 Lesson 6: Virtual Team Leadership Matters 152 Closing Thoughts 153 Appendix: On Point’s Global Virtual Team Study 157 Notes 173 About the Authors 177 Index 181

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Book SynopsisIndividual performance is a core concept within Work and Organizational Psychology. Psychological Management of Individual Performance is a unique combination of contributions from an academic and a practitioner for each topic.Trade Review"…A weighty but nevertheless accessible book and one worth knowing about…" (The Occupational Psychologist, December 2002)Table of ContentsAbout the Editor About the Contributors Series Preface Preface Part 1: Performance: Concept, Theory, and Predictors Performance Concepts and Performance Theory (Sabine Sonnentag and Michael Frese) 2. Ability and Non-ability Predictors of Job Performance (Ruth Kanfer and Tracy M Kantrowitz) 3. PRACTICE CHAPTER--debis Career Development Center: Personality Scales within a Process-Oriented Development Instrument for Management High Potentials (Jurgen Deller et al) 4. Work Design and Individual Work Performance: Research Findings and an Agenda for Future Inquiry (Sharon K Parker and Nick Turner) 5. PRACTICE CHAPTER--Organizational Design and Organizational Development as a Precondition for Good Job Design and High Job Performance (Oliver Strohm) Part 2: Assessing Performance 6. Appraisal: An Individual Psychological Perspective (Clive Fletcher) 7. PRACTICE CHAPTER--Performance Appraisal (Gesa Drewes and Bernd Runde) 8. Analysis of Performance Potential (Daniela Lohaus and Martin Kleinmann) 9. PRACTICE CHAPTER--Assessing Potential and Future Performance (Wieby Altink and Helma Verhagen) Part 3 Enhancing Performance 10. The High Performance Cycle: Standing the Test of Time (Gary P Latham et al) 11. PRACTICE CHAPTER--Enhancing Performance through Goal-Setting and Feedback Interventions (Jen A Algera et al) 12. Enhancing Performance through Training (Beryl Hesketh and Karolina Ivancic) 13. PRACTICE CHAPTER--Enhancing Performance through Training (Brigitte Winkler) 14. Enhancing Performance through Mentoring (Terri A Scandura and Betti A Hamilton) 15. PRACTICE CHAPTER --Mentoring for World-Class Performance (James G Clawson and Douglas S Newburg) 16. Enhancing Performance through Pay and Reward Systems (Henk Thierry) 17. PRACTICE CHAPTER--Performance Measurement and Pay for Performance (Harrie F J M Tuijl et al) 18. Managing Individual Performance: A Strategic Perspective (Susan E Jackson and Randall S Schuler) 19. PRACTICE CHAPTER--Performance Improvement through Human Resource Management (Sabine Remdisch) Part 4 Ensuring Performance in a Wider Context 20. Performance, Well-being and Self-Regulation (Sabine Sonnentag) 21. PRACTICE CHAPTER--Well-being, Stress Managment and Performance: From Analysis to Intervention (Rendel D de Jong) 22. Integrating the Linkages between Organizational Culture and Individual Outcomes at Work (Paul Tesluk et al) 23. PRACTICE CHAPTER--Organizational Culture: A Case Study (Jaap J van Muijen) Author Index Subject Index

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Book SynopsisTrade Review"The book is at its best and most useful when detailing—often in workers own words—the litany of injustices, indignities, and unsafe conditions visited upon the people working for these services. Such issues are not surprising and speak directly to why the Labor Department’s directive is so problematic. Nevertheless, the sheer volume of workplace injuries, unreachable employers, legally tenuous situations like drug delivery and credit card scams, denied benefits, endemic sexual harassment, low wages, and constant stress about whether one will get hired enough on a day-to-day level is striking." * New Labor Forum *"Hustle and Gig is a timely and important addition to the nascent but rapidly expanding literature of this new economic movement. It vividly bring to life the realities that many gig workers face today as they move forward to the past. The reality that many face challenges not unlike their peers from over a century ago—piecemeal work, low wages, and lacking basic protections. Hustle and Gig would be of particular interest to scholars studying non-standard work arrangements and employment relations, but also to scholars with a general interest in work and occupations or labor history." * Social Forces *"Ravenelle’s account of the state of gig work in Hustle and Gig is a great starting point: both the breadth of sectors covered and the depth of the ethnographic material are fantastic and add important detail to the techlash movement that is so often empirically weak." * LSE Review of Books *"Hustle and Gig is a refreshing and important statement about the structural changes evident in contemporary capitalism. The book is written with style and verve, yet is accessible and even ideal for assignment in classes on work, organizations, and social inequality. It is perhaps the most thoughtful and provocative depiction of the structural changes impinging on work as the sharing economy gains force. It deserves a wide audience." * Sociological Forum *"Hustle and Gig is a timely contribution to conversations about the kinds of working conditions that we, as a society, are—and are not—building for the future. . . .[it] reminds readers that decent jobs are not something that exist a priori. They must be made." * American Journal of Sociology *Table of ContentsList of Illustrations Acknowledgments 1. Strugglers, Strivers, and Success Stories 2. What Is the Sharing Economy? 3. Forward to the Past and the Early Industrial Age 4. Workplace Troubles 5. Sharing Is Caring 6. All in a Day’s (Dirty) Work 7. Living the Dream? 8. Conclusion Appendix 1. Demographic Survey Appendix 2. Interview Matrix Notes References Index

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Book SynopsisEqual opportunity in the workplace is thought to be the direct legacy of the civil rights and feminist movements and the landmark Civil Rights Act of 1964. This book reveals how the personnel profession devised - and transformed - our understanding of discrimination.Trade ReviewCo-Winner of the 2012 Distinguished Scholarly Publication Award, American Sociological Association Winner of the 2010 Max Weber Award in the Organizations, Occupations, and Work Section of the American Sociological Association One of Choice's Outstanding Academic Titles for 2009 "Frank Dobbin's impressive Inventing Equal Opportunity documents the crucial role played by the personnel profession in translating equal employment law into practice... Dobbin makes a powerful argument about the importance of long-overlooked personnel managers in creating the legal environment that governs so much of an American's working life."--Science "In this superb book, Dobbin explains the process through which white males have now become 'victims' of a system intended to uplift disadvantaged groups; at the same time, it reveals the fallacy of judicial neutrality in civil rights cases... Overall, Dobbin tells a clear, well-documented, fascinating story about workplace relations."--R.L. Hogler, Choice "Inventing Equal Opportunity provides a much needed corrective to our understanding of the workings of corporate America in the face of external pressures surrounding inequality and law... Consequent to [its] many strengths, I have no doubt that Inventing Equal Opportunity will find a welcome home on the 'must read' shelf among sociologists and graduate students of inequality, law, organizations, professions, and work."--Vincent J. Roscigno, Contemporary Sociology "Dobbin's book is an eye-opening account of how a professional group used demands for equal opportunity to expand its professional jurisdiction... Through their policies and programs, these experts heightened expectations for fair treatment and promoted a more sociological understanding of racism and sexism inside organizations."--Christine L. Williams, Gender and Society "This impressive book makes a convincing case for human resources professionals as key players in the implementation of civil rights laws."--Edward Berkowitz, Journal of Social History "Frank Dobbin has written a careful institutional analysis of how human resource professionals invented equal opportunity. The book is a pleasure to read and a field guide for what historically careful institutional analyses should look like. For institutionalists and law and society scholars the book is necessary reading. Inventing Equal Opportunity is likely to become one of the definitive books on the history of equal opportunity law and corporate personnel practice."--Donald Tomaskovic-Devey, American Journal of Sociology "This is an excellent, smart book attuned to the implications its argument has for our understanding of social movements, racial progress, and federalism."--Jennifer Delton, Journal of American HistoryTable of ContentsAcknowledgments ix CHAPTER 1: Regulating Discrimination The Paradox of a Weak State 1 CHAPTER 2: Washington Outlaws Discrimination with a Broad Brush 22 CHAPTER 3: The End of Jim Crow The Personnel Arsenal Put to New Purposes 41 CHAPTER 4: Washington Means Business Personnel Experts Fashion a System of Compliance 75 CHAPTER 5: Fighting Bias with Bureaucracy 101 CHAPTER 6: The Reagan Revolution and the Rise of Diversity Management 133 CHAPTER 7: The Feminization of HR and Work-Family Programs 161 CHAPTER 8: Sexual Harassment as Employment Discrimination 190 CHAPTER 9: How Personnel Defined Equal Opportunity 220 Notes 235 Bibliography 261 Index 289

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Book SynopsisAmericans are taught to believe that upward mobility is possible for anyone who is willing to work hard, regardless of their social status, yet it is often those from affluent backgrounds who land the best jobs. Pedigree takes readers behind the closed doors of top-tier investment banks, consulting firms, and law firms to reveal the truth about whoTrade ReviewWinner of the 2016 Max Weber Book Award, Organizations, Occupations, and Work Section of the American Sociological Association Winner of the 2016 Mary Douglas Prize for Best Book, Sociology of Culture Section of the American Sociological Association Co-Winner of the 2016 Distinguished Book Award, Sociology of Law Section of the American Sociological Association Co-Winner of the 2016 Silver Medal in Career (Job Search, Career Advancement), Axiom Business Book Awards One of Choice's Outstanding Academic Titles for 2015 "Pedigree: How Elite Students Get Elite Jobs is an academic book with the requisite references to gender theory and Marxist concepts of inequality. But read it carefully and it becomes something far more useful--a guide on how to join the global elite."--Economist "[Rivera's] richly described account is mesmerising--and horrifying."--Gillian Tett, Financial Times "[Pedigree] provides an insider look at how top-notch places hire, and explores how their processes serve those with the most privileged and affluent backgrounds."--Bouree Lam, The Atlantic "Sociologist Rivera has written an exceptionally useful study of how hiring for elite starting jobs is actually done in the US. This insider study shows how the top investment banks, law firms, and consulting companies hire only from a double handful of leading universities, law schools, and business schools... This significant sociological study will also likely be read as a how-to manual."--ChoiceTable of ContentsAcknowledgments xi 1 Entering the Elite 1 2 The Playing Field 29 3 The Pitch 55 4 The Paper 83 5 Setting the Stage for Interviews 113 6 Beginning the Interview: Finding a Fit 135 7 Continuing the Interview: The Candidate's Story 147 8 Concluding the Interview: The Final Acts 183 9 Talking It Out: Deliberating Merit 211 10 Social Reconstruction 253 11 Conclusion 267 Appendix A Who Is Elite? 287 Appendix B Methodological Details 291 Appendix C List of Interviews 307 Notes 315 References 347 Index 365

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Book SynopsisWhile disagreement persists in most contemporary organizations, how employees express dissent at work and how their respective organizations respond to it vary widely. This book provides students, scholars, and practitioners with an understanding of dissent as an important aspect of workplace communication.Trade Review"This scholarly acknowledgement of the vital role of dissent is refreshing and long overdue." Choice "Kassing convinces the reader that the question of organizational dissent is of singular importance in the study of organizational communication. The book provides an interesting synthesis of the attitude research designed to tease out the intricacies of dissent, and it is replete with the stories of some of our most important dissenters." Tim Hegstrom, San Jose State University "Dissent in Organizations is an important book for students, scholars, and indeed citizens in general. Kassing widens and deepens our understanding of why and how dissent occurs in organizations. Above all, this book helps to build an important bridge between our understanding of what we do during a huge proportion of the hours of our lives - that is, work - and our common commitment to democratic practices." George Cheney, University of Texas at Austin "Dissent in Organizations is a ‘must read' if you have ever made suggestions for change and been surprised at others' reactions. The book provides an insightful and interesting integration of research on dissent across multiple disciplines. It is full of excellent examples that have immediate relevance to managers and employees across all types of organizations." Linn Van Dyne, Michigan State UniversityTable of ContentsDetailed Table of ContentsList of Tables and FiguresPrefaceChapter 1: Why is Organizational Dissent Relevant?Chapter 2: What is Organizational Dissent?Chapter 3: How Do We Make Sense of Organizational Dissent?Chapter 4: What Triggers Organizational DissentChapter 5: How Do Employees Express Dissent?Chapter 6: Upward Dissent Anyone?Chapter 7: Can Organizational Dissent Be Managed Well?References

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Book SynopsisThis one-stop board leadership resource, written by one of the world''s leading governance consultants and author of the bestselling Boards That Make a Difference, offers you a broad range of material including the best articles from the Board Leadership newsletter, articles from various publications, and previously unpublished short works. Each chapter has been carefully selected and arranged to provide you with a distillation of John Carver''s revolutionary Policy Governance model.Trade Review.."packed with information and advice.."(Modern Management, February 2002)Table of ContentsFrequently Asked Questions Guide. Foreword (Sir Adrian Cadbury). Introduction. About the Author. 1. A Theory of Governance: The Search for Universal Principles. A Theory of Governing the Public's Business: Redesigning the Jobs of Boards, Councils, and Commissions. Is Policy Governance the One Best Way? Rethinking Governance Research. Watch Out for Misleading Interpretations of Governance Research. Why Is Conceptual Wholeness So Difficult for Boards? Are Boards Searching for the Holy Grail? Can Things Go Horribly Wrong for Boards That Use Policy Governance? 2. The Moral Basis of Board Authority: Where the Chain of Command Begins. Ownership. Understanding the Special Board-Ownership Relationship. Determining Who Your Owners Are. Connecting with the Ownership. What to Do If You Find a Consumer on Your Board. Achieving Meaningful Diversity in the Boardroom. Making Hierarchy Work: Exercising Appropriate Board Authority in the Service of Mission. Elected Boards: Meeting Their Special Governance Challenge. Your Board's Market Surrogate Obligation. Leading, Following, and the Wisdom to Know the Difference. Families of Boards, Part One: Federations. Families of Boards, Part Two: Holding Companies. When Owners Are Customers: The Confusion of Dual Board Hats. 3. Creating the Board's Single Voice: Appropriate Roles of Committees, Officers, and Individual Members. Creating a Single Voice: The Prerequisite to Board Leadership. Boards Should Have Their Own Voice. Protecting Board Integrity from the Renegade Board Member. When the Founding Parent Stays on the Board. The Executive Committee: Turning a Governance Liability into an Asset. A Team of Equals. Policies Us. Recruiting Leaders: What to Look for in New Board Members. Should Your CEO Be a Board Member? What If the Committee Chair Just Wants to Know? Reining In a Runaway Chair. Does Your Board Drive Away Its Most Promising Members? A Few Tips for the Chairperson. Sometimes You Have to Fire Your Chair. What to Do with Your Board's Philosophy, Values, and Beliefs. Crafting the Board Job Description. Planning the Board's Conduct. 4. Linking Governance to Operations: The Board-Management Connection. To Tell or Not to Tell: One CEO Learns the Right Way to Inform Her Board. Governing in the Shadow of a Founder-CEO. If You Want It Done Right, Delegate It! What to Do When Staff Take Complaints Directly to Board Members. When Board Members Are the Only Staff in Sight. The CEO's Objectives Are Not Proper Board Business. Why Only the CEO Can Interpret the Board's Ends and Executive Limitations Policies. Getting It Right from the Start: The CEO's Job Description. Do You Really Have a CEO? Does Policy Governance Give Too Much Authority to the CEO? 5 Putting Purpose First: Deciding, Delegating, and Demanding Organizational "Ends". Boards Lead Best When Services, Programs, and Curricula Are Transparent. A Community Board Struggles with the Cost of Its Results. Beware the "Quality" Fetish. First Things First. Evaluating the Mission Statement. The Board of a Trade Association Establishes Ends Policies. A Public School Board Establishes Ends Policies. A City Council Creates Ends Policies. A Hospital Board Creates Ends Policies. 6. Safely Avoiding Micromanagement: Staff Freedom Within Defined Limits. Free Your Board and Staff Through Executive Limitations. Making Informed Fiscal Policy. Running Afoul of Governance. Crafting Policy to Safeguard Your Organization's Actual Fiscal Condition. Crafting Policy to Guide Your Organization's Budget. Fiduciary Responsibility. Redefining the Board's Role in Fiscal Planning. 7. What the Board's Words Mean: Harnessing Interpretation for Control and Empowerment. The "Any Reasonable Interpretation" Rule: Leap of Faith or Sine Qua Non of Delegation? Boards Should Be Not the Final Authority but the Initial Authority. Abstracting Up: Discovering the Big Issues Among the Trivia. Who's in Charge? Is Your Organization Too Staff-Driven? Too Volunteer-Driven? Never Cast in Stone: Flexible Policy Supports Management and Saves Board Time. Policy Governance Is Not a "Hands Off" Model. 8. When the Board Meets: Products, Process, Discipline, and Costs. Is Your Board in a Rut? Shake Up Your Routine! Why Not Set Your Quorum Requirement at 100 Percent? Owning Your Agenda: A Long-Term View Is the Key to Taking Charge. Calculating the Real Costs of Governance. The Consent Agenda and Responsible Rubber-Stamping. 9. Assuring Board and Management Performance: Measurement, Evaluation, and Discipline. Painful Lessons: Learning from the United Way Misfortune. One Board Fails to Follow Its Own Monitoring Policy-and Courts Fiscal Disaster. The Misguided Focus on Administrative Cost. A Simple Matter of Comparison: Monitoring Fiscal Management in Your Organization. Board Approvals and Monitoring Are Very Different Actions. Giving Measurement Its Due in Policy Governance. Honey, I Shrunk the Policies. The Mechanics of Direct Inspection Monitoring. Redefining Board Self-Evaluation: The Key to Keeping on Track. Living Up to Your Own Expectations: Implementing Self-Evaluation to Make a Difference in Your Organization. The Importance of Trust in the Board-CEO Relationship. Evaluating the CEO: An Effective Approach to Ensure Future Organizational Success. Putting CEO Evaluation in Perspective. Off Limits: What Not to Do in Your CEO Evaluation. A CEO Self-Evaluation Checklist. 10. Safeguarding Governance Viability for the Long Term. What to Do When All Your Policies Are in Place. Nine Steps to Implementing Policy Governance. Shaping Up Your Bylaws. What Happens to Conventional Documents Under Policy Governance? How You Can Tell When Your Board Is Not Using Policy Governance. CEOs! Guiding Your Board Toward Better Governance. Policy Governance Won't Work Because . . . Protecting Governance from Law, Funders, and Accreditors. 11. When Governing Boards Perform Nongoverning Roles. When Board Members Act as Staff Advisors. Tips for Creating Advisory Boards and Committees. Giving, Getting, and Governing: Finding a Place for Fundraising Among the Responsibilities of Leadership. Girl Scout Council Learns What Kind of Help Counts the Most. Board Members as Amateur CEOs. 12. Policy Governance for Specific Audiences. Remaking Governance. Toward Coherent Governance. Partnership for Public Service. Governing Parks and Recreation. Education Accountability and Legislative Oversight. New Means to an End. Reinventing Governance. To Focus on Shaping the Future, Many Hospital Boards Might Require a Radical Overhaul. Corporate Governance Model from an Unexpected Source-Nonprofits. A Theory of Corporate Governance: Finding a New Balance for Boards and Their CEOs. The Opportunity for Reinventing Corporate Governance in Joint Venture Companies. What Use Is Business Experience on a Nonprofit or Governmental Board? Seizing the Governance Opportunity for Central European NGOs. Building an Infrastructure of Governance in Eastern Europe. References. Index.

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Book SynopsisSurveying the new culture of corporate employment and unemployment.Trade Review"A Company of One is a commendable addition to the growing literature on the New Economy. Carrie Lane makes her contribution by focusing on the ideologies and internal thought processes of workers affected by tumultuous employment and the emphasis on career managementrather than just on the documentation of those trends... A Company of One is smoothly writtenwell organized and a pleasure to read... Lane accomplishes what she set out to dowhich was to detail how individuals wrap their minds around tumultuous employment and march on." —Kathryn DensbergerUniversity of Richmond, * The British Sociological Association *In A Company of One, Carrie Lane reveals ways in which unemployed technology workers seek to manage the uncharted territory between jobs. She documents the strategies these workers use and analyzes the cultural logic through which they understand unemployment. Her analysis reveals the contradictions of an ideology of independence that obscures structural disadvantage and impedes recognition of broader relations of power.... Historically and geographically situated, this book helps to explain the resilience of individualism. Ideas about work, Lane shows, can withstand considerable challenge and yet continue to inform both meaning and action. -- Debra Osnowitz * British Journal of Industrial Relations *Table of ContentsIntroduction: Fortitude, Faith, and the Free Market 1. Silicon Prairie 2. A Company of One 3. The Hardest Job You'll Ever Have 4. Rituals of Unemployment 5. Man Enough to Let My Wife Support Me EpilogueNotes Bibliography Index

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Book SynopsisThis work develops the idea of cultural intelligence and examine its three essential facets: cognition - the ability to develop patterns from cultural cues; motivation - the desire and ability to engage others; and behaviour - the capability to act in accordance with cognition and motivation.Trade Review"This is a very important book about a significant new concept, 'cultural intelligence' (CQ) that is sure to attract the attention of both scholars and those who are involved in the practical matters of global commerce and international affairs. The authors have amassed a considerable array of academic theories and research evidence to support their arguments for why it is essential to understand CQ and how it can be developed and used in our increasingly multi-cultural world. All of us who consider ourselves 'internationalists' need to read this book." -Lyman W. Porter,University of California, Irvine "Cultural Intelligence provides an innovative, instructive, and engaging discussion of a question that most cultural frameworks have left in the shadows-the question of how people come to understand cultures other than their own. Few questions are of more intellectual or practical interest in this time of multicultural communities, global organizations, and culturally framed political conflict." -Michael W. Morris, Columbia University "Intelligence is frequently understood in terms of the psychological tests so salient in the public mind. Earley and Ang broaden the scope of intelligence to include culture, and then applied cultural intelligence to numerous practical situations. This book is an indispensable companion for those who research the culture and psychology link, work across cultures, or train those who work across cultures." -Harry C. Triandis, University of Illinois,

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Book SynopsisThis work develops the idea of cultural intelligence and examines its three essential facets: cognition - the ability to develop patterns from cultural cues; motivation - the desire and ability to engage others; and behaviour - the capability to act in accordance with cognition and motivation.Trade Review"This is a very important book about a significant new concept, 'cultural intelligence' (CQ) that is sure to attract the attention of both scholars and those who are involved in the practical matters of global commerce and international affairs. The authors have amassed a considerable array of academic theories and research evidence to support their arguments for why it is essential to understand CQ and how it can be developed and used in our increasingly multi-cultural world. All of us who consider ourselves 'internationalists' need to read this book." -Lyman W. Porter,University of California, Irvine "Cultural Intelligence provides an innovative, instructive, and engaging discussion of a question that most cultural frameworks have left in the shadows-the question of how people come to understand cultures other than their own. Few questions are of more intellectual or practical interest in this time of multicultural communities, global organizations, and culturally framed political conflict." -Michael W. Morris, Columbia University "Intelligence is frequently understood in terms of the psychological tests so salient in the public mind. Earley and Ang broaden the scope of intelligence to include culture, and then applied cultural intelligence to numerous practical situations. This book is an indispensable companion for those who research the culture and psychology link, work across cultures, or train those who work across cultures." -Harry C. Triandis, University of Illinois,

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Book SynopsisCorporate Culture explains how culture is a key driver or determinant of the "bottom line" and why it is the ultimate source of sustainable competitive advantage in organizations.Trade Review"The success of any company is directly predicated on its employees; their dedication, passion, and commitment. Through Drs. Flamholtz's and Randle's work with my organization, we learned how corporate culture can contribute to enhancing our employees' productivity and accelerating our company's growth."—Fuad El-Hibri, Chairman and CEO, Emergent BioSolutions Inc."I have applied the authors' corporate culture model to help numerous industry leaders in China. It's simple, applicable, and has transformed the way that CEOs view the science of corporate culture. Most importantly, it's the only corporate cultural model that I have found to boost profits!"—Wendy Wu, CEO, New Leaders Group"Eric Flamholtz and Yvonne Randle provide a new understanding of the need to not just assess corporate culture, but to actively manage culture toward the end of improved performance. In doing so, they create an innovative, uniquely comprehensive framework to guide business leaders."—Jeff Cornwall, President, USASBE, and Director, Center for Entrepreneurship and the Jack C. Massey Chair of Entrepreneurship, Belmont University"I would highly recommend Corporate Culture: The Ultimate Strategic Assetas a valuable tool for all managers and teams. This book will help one overcome challenges and grow as a leader. The real-world examples provide insight on how to manage corporate culture and create a sustainable competitive advantage that drives results."—Eric Schiffer, CEO of 99 Only Stores (a NYSE company)"This book is a scholarly and original milestone in the literature on cultural management in corporations - a 'hot topic' at a time when firms seek new ways to survive and grow. Authors Flamholtz and Randle mine a rich vein of numerous corporate case studies of both success and failure and provide a step-by-step approach to implementing their practical advice and assistance to corporate professionals. It will also rank high in academic appreciation and student course-work."—Paul Stonham, Professor, ESCP Europe

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Book SynopsisThis book helps a manager understand and assess personal cultural intelligence and how to leverage this capability in diverse work environments.Trade Review"This book is an immensely useful guide to the use of cultural intelligence at work. Cultural intelligence is the individual's capacity for successful work and social adaptation to new cultural settings, and indeed to any unfamiliar social environment. Part I details the various components of cultural intelligence. Part II provides realistic, practical, culture-sensitive stories from intercultural work settings. It describes how leading multicultural organizations deal with cultural diversity, how to create high performing international teams, how to improve job assignments to other cultures, how to deal with a diverse work force, and how to lead people in international organizations."—Harry C. Triandis, University of Illinois, at Urbana-Champaign"One of tomorrow's certainties is that more and more people will need to understand the effects of culture on behavior and the impact of cultural differences. In CQ, the authors give us important frameworks and insights for developing an understanding of cultures other than our own. Throughout the book, interesting, intriguing, and stimulating examples are presented that focus on cultural differences in workplace interactions and the necessity for dealing with them effectively from the points of view of all stakeholders involved."—Richard Brislin, University of HawaiiTable of ContentsContents Preface Section I ' Understanding Cultural Intelligence Chapter 1: Introduction - Positioning Cultural Intelligence in the Global Economy Chapter 2: What is Cultural Intelligence & Why Does It Matter? Chapter 3: Preparing Your Mind: The Cultural Strategic Thinking Basis of CQ Chapter 4: Directing Your Energy: The Motivational Basis of CQ Chapter 5: Presenting Yourself: The Behavioral Basis of CQ Section II ' Applying CQ to Your Workplace Chapter 6: Working Effectively in the Culturally Diverse Workplace Chapter 7: Succeeding in Global Work Assignments Chapter 8: Building High Performing Global Teams Chapter 9: Leading Globally Chapter 10: Summary and Concluding Thoughts Further Readings Appendix: A Self-Assessment of Your CQ Index About the Authors

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Book SynopsisRegarded as one of the most important sociological and business commentaries of modern times, The Organization Man developed the first thorough description of the impact of mass organization on American society. During the height of the Eisenhower administration, corporations appeared to provide a blissful answer to postwar life with the marketing of new technologies—television, affordable cars, space travel, fast food—and lifestyles, such as carefully planned suburban communities centered around the nuclear family. William H. Whyte found this phenomenon alarming.As an editor for Fortune magazine, Whyte was well placed to observe corporate America; it became clear to him that the American belief in the perfectibility of society was shifting from one of individual initiative to one that could be achieved at the expense of the individual. With its clear analysis of contemporary working and living arrangements, The Organization Man rapidly achieveTrade Review"Recognized as a benchmark, Whyte's book reveals the dilemmas at the heart of the group ethos that emerged in the corporate and social world of the postwar era." * Nathan Glazer *"The Organization Man is one of the most influential books of the twentieth century. It established the categories Americans now use when thinking about the workplace, the suburbs, and their lives." * David Brooks, senior editor at the Weekly Standard and contributing editor at Newsweek *"The Organization Man remains a worthwhile read today." * Philadelphia Inquirer *Table of ContentsForeword, by Joseph Nocera PART I. THE IDEOLOGY OF ORGANIZATION MAN 1. Introduction 2. Decline of the Protestant Ethic 3. Scientism 4. Belongingness 5. Togetherness PART II. THE TRAINING OF ORGANIZATION MAN 6. A generation of Bureaucrats 7. The Practical Curriculum 8. Business Influence on Education 9. The Pipe Line 10. The "Well-Rounded" Man PART III. THE NEUROSES OF ORGANIZATION MAN 11. The Executive: Non-Well-Rounded Man 12. 12. The Executive Ego 13. Checkers PART IV. THE TESTING OF ORGANIZATION MAN 14. How Goon an Organization Man Are You? 15. The Tests of Conformity PART V. THE ORGANIZATION SCIENTIST 16. The Fight against Genius 17. The Bureaucratization of the Scientist 18. The Foundations and Projectism PART VI. THE ORGANIZATION MAN IN FICTION 19 Love That System 20. Society As Hero PART VII. THE NEW SUBURBIA: ORGANIZATION MAN AT HOME 21. The Transients 22. The New Roots 23. Classlessness in Suburbia 24. Inconspicuous Consumption 25. The Web of Friendship 26. The Outgoing Life 27. The Church of Suburbia 28. The Organization of Children 29. Conclusion Afterword, by Jenny Bell Whyte Appendix: How to Cheat on Personality Tests Acknowledgments Index

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Book SynopsisWall Street Womenn tells the story of the first generation of women to establish themselves as professionals on Wall Street.Trade Review"Detecting gendering in high finance is a long-standing challenge—it is a domain inhospitable to the main categories of feminist analysis. Melissa S. Fisher goes at it with gusto and gives us a great book."—Saskia Sassen, author of Territory, Authority, Rights“Extensively researched and thoroughly documented, this portrait of a pioneering generation of women provides context for understanding the emergent discourse of feminizing markets. Strongly recommended for readers interested in business anthropology or gender studies, particularly for gendered discourses of finance and the female financial elite.” -- Rebekah Wallin * Library Journal *"Melissa Fisher's Wall Street Women introduces us to a feminist world that we can hardly imagine. As they dream of changing the hostile domain of finance, women find themselves drawing on traditional notions of gender equality and coaching each other in old-fashioned survival skills. Written in enticing prose, Wall Street Women offers us an illuminating peek into a wholly unexpected fusion of feminism with the market."—Alice Kessler-Harris, author of A Difficult Woman: The Challenging Life and Times of Lillian Hellman“Fisher presents a world to us that taps into a current public interest in women pioneers in business, is methodologically innovative, is theoretically rich, and is ethnographically vital in understanding how to move forward as both gendered and market-engaged persons in the post–financial crisis world.” -- Sarah A. Tobin * American Ethnologist *“Melissa Fisher has written a fascinating, fresh, and accessible account of the pioneering women who started careers on Wall Street in the 1960s and 1970s and established themselves as successful financial professionals. . . . This book offers a readable ethnography that would be a valuable course adoption in both undergraduate and graduate courses on social aspects of finance or gender and labor markets.” -- Louise Marie Roth * American Journal of Sociology *“Wall Street Women serves not only as an helpful reminder of women’s struggles and successes, but also as an enlightening depiction of changes—and continuing challenges—in a part of the business world often seen as mysterious at best and oppressive at worst. Indeed, the material Fisher gleans through ethnographic and archival research establishes the importance of her project, even if the book raises troubling questions about the compromises that women continue to make in the name of success, and about the nature of high finance itself.” -- Megan Brown * Reviews in Cultural Theory *“[W]ell-argued and superbly researched. . . . Fisher’s in-depth case study of a Wall Street women’s cohort adds ethnographic specificity to the typically cross-societal literature on market feminism.” -- Alexandra Michel * Administrative Science Quarterly *“Wall Street Women offers insightful interpretations of the noticeable changes in the rhetoric and practice of the first women of Wall Street, encouraging further comparative study of elites in this area. Fisher’s extensive fieldwork, conducted over many years, has produced a detailed, wide-ranging and thoughtful exploration of the first women of Wall Street and their navigation of a competitive corporate culture structured by ideas about masculinity. Furthermore, it makes a significant contribution to our wider understanding of capitalism and finance as gendered and the resulting complexity of this for women in a market-driven society.” -- Alison C. Kay * Women's History Review *Table of ContentsAcknowledgments ix Introduction. Wall Street Women 1 1. Beginnings 27 2. Careers, Networks, and Mentors 66 3. Gendered Discourses of Finance 95 4. Women's Politics and State-Market Feminism 120 5. Life after Wall-Street 136 6. Market Feminism, Feminizing Markets, and the Financial Crisis 155 Notes 175 Bibliography 201 Index 217

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Book SynopsisExamines emotion in American literature between 1850 and 1940—when sentimental literature seemed to fade from the cultural landscape and managerial bureaucracies began to dominate American culture. Offers readings of novels by Harriet Beecher Stowe, Mark Twain, Sherwood Anderson, Nathanael West, and David Foster Wallace.Trade Review"A very humane book. Concentrating on the image of touch, Ritzenberg traces how American authors have represented human feeling. Delving into works from the 1850s to the 1930s, he shows how Americans responded to a major consequence of industrialization--the social organization of society through management--and how managerial principles eroded fundamental human connections." -- -Gregg Camfield University of California, Merced "Ritzenberg capably traces the 'sentimental touch'-- the evocation of emotion through bodiy relations. such as the touch of hands or an embraces-- arguing that it runs through a variety of American literary texts from 1850-1940... Recommended." -Choice "A powerful addition to the ongoing critical conversation about the role of sentimentality in shaping the parameters of American subjectivity while also offering some new and compelling readings of a small, but well chosen, set of American fictions." -- -Mary Louise Kete University of Vermont

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Book SynopsisThis innovative Handbook explores the complexity of cultural, conceptual and definitional issues surrounding research into organisational culture, outlining the varied frameworks and theories that underpin the field.Trade Review‘The Handbook of Research Methods for Organisational Culture provides an excellent balance of breadth and depth with luminary insights from some of the most respected pioneers in organisational culture research.’ -- Chad Hartnell, Georgia State University, USTable of ContentsContents: 1 Introduction to the Handbook of Research Methods for Organisational Culture 1 Cameron Newton PART I CONCEPTUAL ISSUES RELATING TO ORGANISATIONAL CULTURE 2 Organisational culture: definitions, distinctions and functions 5 Penny Williams 3 Leadership and organizational culture 23 Athena Xenikou 4 Fit and congruence with organisational culture: definitions and measurement issues 39 Kamarul Zaman Bin Ahmad 5 Multilevel issues in organizations and culture: a review of theoretical and methodological innovations for the study of national and organizational culture 52 Ronald Fischer, Johannes Karl, Gerard Janse van Rensburg and Maria Cristina Ferreira PART II QUANTITATIVE AND QUALITATIVE APPROACHES 6 Values-based methods for measuring organizational culture: logic, evidence and critique 69 Stefano Calciolari and Anna Prenestini 7 Measuring organizational culture: converging on definitions and approaches to advance the paradigm 92 Jennifer A. Chatman and Andrew Choi 8 Methodological alignment in qualitative research of organisational culture 108 Alireza Javanmardi Kashan and Anna Wiewiora 9 Mixed methods research approaches to measuring organisational culture 126 Roslyn Cameron and Leesa Taylor PART III SPECIAL TOPICS OF ORGANISATIONAL CULTURE MEASUREMENT 10 Culture change: measurement approaches and challenges 139 Julian Randall 11 High-performance cultures: a framework for navigating definition and measurement challenges 155 Adelle J. Bish 12 Measuring culture of innovation: from assessment to action 174 Jay Rao and Shelby Danks 13 Corporate entrepreneurship culture 191 Jenna Campton 14 Measuring and developing an ethical organizational climate 205 Niel J. Christensen, Nathanael J.N. Lee and John B. Bingham 15 Measuring nonprofit organisational culture: key issues and insights 230 Ruth Knight 16 Leadership capabilities: the influence of organizational purpose and culture in the nonprofit sector 244 Adelle J. Bish, Karen Becker and Bernd Irmer 17 Deciphering “bad” organizational cultures 260 Sonja A. Sackmann 18 Measuring organizational culture in Christian churches 275 Angela J. Ward 19 Rolling up our sleeves and pulling up our socks: a critical review of safety culture definitions and measures, and innovative ways to move the field forward 291 Tristan W. Casey, Xiaowen Hu, Chantelle Reid, Phuong Anh Tran and Frank W. Guldenmund Index 312

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Book SynopsisTrade Review‘This wonderful Research Handbook introduces scholarly debates on work-life balance, provides new theoretical approaches and insights, proposes innovative qualitative and quantitative research methods, and uses longitudinal and cross-national research examples in the analysis of how people define and reconcile family and work relationships.’ -- Hans-Peter Blossfeld, Emeritus of Excellence, TRAc, Otto-Friedrich-Universität Bamberg, Germany‘This excellent collection enriches substantially the work-life balance literature both at the theoretical and empirical level. Focusing on the changing and diversified contexts in which work-life tensions are experienced and balances negotiated across gender and employment relations, the authors shed new light on the different micro and macro dimensions involved, as well as on the importance of a life course perspective. Using a variety of research methods, they look at different kinds of workers and working conditions, highlighting also the ongoing redefinition of the boundaries between (paid) work and other life spheres.’ -- Chiara Saraceno, Collegio Carlo Alberto, Turin, ItalyTable of ContentsContents: 1 Introduction to the Research Handbook on Work–Life Balance 1 Sonia Bertolini and Barbara Poggio PART I THEORETICAL AND METHODOLOGICAL FRAMEWORK 2 Work–life balance and beyond: premises and challenges 8 Anna Carreri, Annalisa Dordoni, and Barbara Poggio 3 Doing research on work–life balance 27 Sonia Bertolini and Rosy Musumeci PART II MULTILEVEL PERSPECTIVES ALONG GENDER AND TEMPORAL AXES 4 Research on work–life balance: a gender structure analysis 50 Emily Hallgren and Barbara J. Risman 5 Work–life balance through the life course 72 Jeanne Ganault and Ariane Pailhé 6 Work-(later) life balance: shifting the temporal frame 90 Anne E. Barrett, Rachel Douglas and Jessica Noblitt PART III COMPARATIVE RESEARCH (APPROACHES AND STUDIES) 7 The household division of labour in Europe: a multilevel perspective 102 Dirk Hofäcker and Simone Braun 8 Subjective work–family conflicts: the challenge of studying self-employed workers 118 Rossella Bozzon and Annalisa Murgia PART IV LONGITUDINAL, DISCURSIVE AND NARRATIVE ANALYSIS 9 Qualitative longitudinal research for studying work–family balance (before and after childbirth) 142 Manuela Naldini 10 Fathers in focus: two discursive analyses on addressing men, work and care 160 Suvi Heikkinen, Marjut Jyrkinen and Emilia Kangas 11 Work–life balance for fathers during paternal leave in Norway: a narrative approach 176 Kristine Warhuus Smeby and Ulla Forseth PART V MIXED AND MULTIMETHOD RESEARCH 12 Beyond the lines: gender, work, and care in the new economy – a view from the U.S. 194 Kathleen Gerson and Mauro Migliavacca 13 The effect of childcare facilities on labour market participation among young adults in Estonia: a mixed-methods study 217 Kadri Täht, Marge Unt and Epp Reiska 14 Flexible work arrangements and diversity through a comparative and multilevel lens 237 Eleni Stavrou and Myrto Anastassiadou PART VI DIGITAL AND VISUAL METHODS 15 The gendered labour of work–life balance: using a new method to understand an enduring dilemma 258 Julia Cook and Dan Woodman 16 ‘My work is full of gossipers so I tried to keep my pregnancy secret’: ‘distant’ netnography as a qualitative method for exploring work–life balance among pregnant and breastfeeding employees 274 Caroline Gatrell 17 The performance of oneself through visuals in interviews: queering the work–life binary 293 Marjan De Coster and Patrizia Zanoni Index

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Book SynopsisSHAPERS is the definitive guide to elevate the way you work and live. PRAISE FOR SHAPERS: Do you wish you could throw yourself into your work, become energised and enriched by it, and leave the world a better place? Then SHAPERS is for you. Altman shows that your idiosyncrasies and unique skills are not the obstacles to achievement and purpose. They are the path.Daniel H. Pink, #1 New York Times bestselling author of WHEN and DRIVE With countless nuggets of timeless wisdom, SHAPERS gently nudges readers to envision new possibilities for them to build more meaningful, joyful work and lives.Amy C. Edmondson, Professor, Harvard Business School, author of The Fearless Organisation and Teaming Altman mixes together case studies, anecdotes and careful empirical research to offer wise and practical advice about how to make work better, and thus to get better work. If companies followTable of ContentsIntroduction: A Watershed Moment xv Part I Meaning and the Nature of Work 3 1. The Magic of Meaning 5 2. A Short History of Work 15 3. Employee Disengagement Epidemic 25 4. Inhumane Resources 33 5. The Drive to Work 45 6. Work-Life Blend 51 Part II Better Ways of Working 63 7. Bad Bosses 65 8. The Pursuit of Dopeness 71 9. Vital Ingredients 81 10. Fluid Teams Work 89 11. Managing Self-Management 99 12. Back to School Without the Bull 111 13. Tools to Help You Succeed 121 Part III Principle for the Futures of Work 141 14. Learning: Wonder at Work 143 15. Feeling: An Emotional Revolution 159 16. Leading: Modes of Showing Up 181 17. Becoming: Our Social Fabric 195 18. Futuring: The Long View 211 Conclusion: The Shapers Legacy 237 Notes 241 Glossary of Work Terms 293 Acknowledgements 295 About the Author 297 Index 299

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Book SynopsisProven strategies to build, nurture, and retain world-class talent in a hybrid environment In The Successful Hybrid Team: What the Best Hybrid Teams Know About Culture that Others Don't (But Wish They Did), award-winning diversity and inclusion expert Perrine Farque delivers an eye-opening look into what distinguishes world-class teams from the also-rans. The book explores the permanent changes being made in the modern workplace, how hybrid work is fundamentally changing the nature of teams, and the overwhelming importance of culture in determining performance. The author introduces a four-pillar framework that details what you need to do to hire, lead, and retain a high-performing team in a hybrid world. You'll discover how to create a unified hybrid leadership team, how to build extreme clarity and transparency, how to overcommunicate through digital channels, and how to unify cross-cultural remote teams with cultural awareness. The book also offers: ATable of ContentsIntroduction 1 1 The World of Work Is Changing Faster than Ever Before 7 2 Why a Culture of Belonging Is Key in Hybrid Work 15 3 The Four- Pillar Framework 25 4 Pillar I: Create a Unified Hybrid Leadership Team 31 5 Pillar II: Build Extreme Transparency 85 6 Pillar III: Over communicate Through All Channels 143 7 Pillar IV: Unify Cross- Cultural Hybrid Teams Through Cultural Awareness 203 Appendix 261 Additional Resources 309 Acknowledgements 311 About the Author 313 Index 317

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Book SynopsisYou don't have to be ruthless to get aheadkindness will get you there faster From the CEO of the Pavilion community, Sam Jacobs, Kind Folks Finish First weaves practical business lessons with fresh perspectives on how you can achieve success. The ideas in this book are backed by the author's personal experience building a nearly $200-million business rooted in kindness, reciprocity, and deeply held values. More than that, they're proven principles that have helped thousands reach their goals in every arena. In business, we've been told to never leave money on the table. Don't split the difference. You need to be ruthless in order to make it to the top. Kind Folks Finish First shows you that isn't the only path. Being a good person and earning money aren't mutually exclusive. Helping others isn't a sacrifice; it's a long-term strategy that can spur your success if only you're willing to take the exit ramp, reset your destination, and fuel your future with generosity. Walk through a proven process to discover what you really stand forLearn how to assume control of your life and how to leverage reciprocity to drive professional success. Align your personal life with your professional lifeUnlock your highest potential to create true happiness Anyone looking for a kinder, gentler, more values-driven and authentic way to succeed will love this book. The secret is finally getting outkind people really do get ahead faster.Table of ContentsAcknowledgments ix Introduction: The Story of Pavilion 1 Chapter 1 Fired at the Rest Stop 9 Chapter 2 The Exit Ramp 37 Chapter 3 Reset Your Destination 63 Chapter 4 Powered by Generosity 81 Chapter 5 The Next Right Step 99 Chapter 6 Listen Closely, Act Quickly 121 Chapter 7 Every Crisis Is an Opportunity 153 Chapter 8 The Last Piece of the Puzzle: Leading with Love 183 Chapter 9 Arriving at Happiness 203 About the Author 215 Index 217

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Book SynopsisLearn to implement the intentional practices and make the hard decisions that true equity demands In The Equity Mindset, celebrated researcher, attorney, and activist Ifeomasinachi Ike delivers a moving and impactful exploration of why equity is so important, the shortcomings of institutional diversity and inclusion (D&I) initiatives, and how we creatively and boldly design cultures centering the expertise of those who know first-hand how inequity has shaped work culture. The book examines the dynamics of normalized institutional oppression, offers real-world case studies, and provides readers with new practices, key performance indicators (KPIs), and milestones for measuring the success of modern DEI efforts. At its core, The Equity Mindset is about adopting a problem-solving mentality to address social inequities to ensure we all thrive. This nuanced treatment of principles, practices, and production also includes: Practitioner interviews with guidance on how each person, regardless of industry, can advance equity personally and professionally Strategies for addressing organizational bias, inequity, and lack of representationTools for leaders and decisionmakers seeking concrete steps to create safer cultures for communities historically marginalized A can't-miss resource for managers, executives, board members, and other business leaders, The Equity Mindset is for those with and without traditional authority who seek to advance the movement for equitable treatment in every environment.Table of ContentsMy Mommy’s Foreword ix Introduction: A Book of Problems, Possibilities, and Practices xv Chapter 1 Forty Thoughts on Designing with an Equity Mindset 1 Chapter 2 The Work Culture We Inherited (and How It Erases Us All) 9 Chapter 3 Thoughts on Being an Equity Designer 23 Chapter 4 An Equity Lens: Seeing the Right Problem 33 Chapter 5 Testing Assumptions About What Our Cultures Must Be 49 Chapter 6 Are Your People S.A.F.E.? 67 Chapter 7 Remote Work Is a Reasonable Accommodation and We Owe the Disability Justice Community an Apology) 85 Chapter 8 Confront Your Issues with Black Women 95 Chapter 9 The Case for Radical Sabbaticals 107 Chapter 10 Safety, Access, and a Good Sandwich 117 Chapter 11 What Is Your Equity (Mindset) Journey? 135 Chapter 12 Centering Proximate Leadership in Our Research Practices 163 Chapter 13 Pipelines Are Deep Work: What You Should Know and Be Prepared For 179 Chapter 14 Reimagining “Chief”: Ways Leaders Are Designing with an Equity Mindset 187 Epilogue 205 Notes 211 Acknowledgments 215 About the Author 219 Index 221

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Book SynopsisIntentional Power: The 6 Essential Leadership Skills for Triple Bottom Line Impact is THE playbook for modern leaders. Intentional Power: The 6 Essential Leadership Skills for Triple Bottom Line Impact explores how the transition from shareholder capitalism to stakeholder capitalism has created an urgent need for a new model of leadership; a model that enables leaders to navigate competing demands from both internal and external stakeholders including the most racially and age-diverse workforce in history, activist investors, purpose-driven customers, and global government regulators. Intentional Power argues persuasively for a more inclusive, comprehensive approach to leadership disrupting the conventional approach that has been taught for decades in business books, management courses, and by traditional leaders themselves. It is a guide for delivering triple bottom-line impact: enhancing profits, people, and the planet. Written by Lisen StrombeTable of ContentsPreface xi Chapter 1 Everything’s Changed 1 Chapter 2 Intentional Power Skills for Stakeholder Success 19 Chapter 3 Be Humble: “Lead from Behind” 39 Chapter 4 Be Empathetic: It’s Not How You Feel, It’s What You Do 57 Chapter 5 Be Accountable: To Yourself, Your Company, and the World at Large 83 Chapter 6 Be Resilient: Because the World Needs You 107 Chapter 7 Be Transparent: It’s the Foundation of Trust 129 Chapter 8 Be Inclusive: It’s a Win for All 149 Chapter 9 Live Your Impact 177 Acknowledgments 191 Notes 193 About the Authors 219 Index 223

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Book SynopsisLearn to create a nonprofit organization and society in which Black people can thrive In Building A Pro-Black World: A Guide To Creating True Equity in The Workplace and In Life, a team of dedicated nonprofit leaders delivers a timely roadmap to building pro-Black nonprofit organizations. Refreshingly moving the conversation beyond stale DEI cliches, editors Cyndi Suarez and the NPQ staff have included works from leading racial justice voices that show you how to create an environmentand societyin which Black people can thrive. You'll also learn how building such a world will benefit all of society, from the most marginalized to the least. The book explains how to shift from simply critiquing white supremacist culture and calling out anti-Blackness to actively designing for pro-Blackness. It offers you: Incisive and engaging work from leading voices in racial justice, Cyndi Suarez, Dax-Devlon Ross, Liz Derias, Kad Smith, and Isabelle MosesTable of ContentsI Enacting Pro-Black Leadership: A Better World Is Possible 1 Going Pro-Black 3 by Cyndi Suarez Defining Pro-Black 5 by Cyndi Suarez When Blackness Is Centered, Everybody Wins: A Conversation with 19 Cyndi Suarez and Dax-Devlon Ross Leading Restoratively: The Role of Leadership in a Pro-Black Sector 39 by Sequoia Owen II Building Pro-Black Institutions: Narrative and Forms 47 What It Looks Like to Build a Pro-Black Organization 49 by Liz Derias and Kad Smith To Build a Public Safety That Protects Black Women and Girls, Money Isn’t the Only Resource We Need 59 by Shanelle Matthews Combatting Disinformation and Misinformation: A Struggle for Democracy and Racial Justice 69 by Kitana Ananda Forms: A New Theory of Power 79 by Cyndi Suarez Copyrighted Material Hierarchy and Justice 85 by Cyndi Suarez A Journey from White Space to Pro-Black Space 91 by Isabelle Moses III Building Pro-Black Institutions: Philanthropy and Evaluation 101 The Emergence of Black Funds 103 by Cyndi Suarez Reimagining Philanthropy to Build a Culture of Repair 109 by Aria Florant and Venneikia Williams How Philanthropy Can Truly Support Land Justice for Black Communities 115 by Savi Horne and Dr. Jasmine Ratliff What Does Black Feminist Evaluation Look Like? 119 by Cyndi Suarez Nothing Is Broken: What Evaluation and Philanthropy Can Learn from Abolitionism 123 by Dr. Aisha Rios IV Implementing Reparations: Health and Well-Being 129 Revolutionary Black Grace: Finding Emotional Justice in Global Black Communities 131 by Esther A. Armah What Is Healing Justice? 139 by Nineequa Blanding The US “Healthcare System” Is a Misnomer—We Don’t Have a System 149 by Amira Barger Pro-Black Actions That Health Justice Organizations Can Model 157 by Amira Barger Repairing the Whole: How Reparations Can Address Physical and Mental Health 165 by Trevor Smith Addressing Inequities in Health Technology 173 by Sonia Sarkar V Implementing Reparations: Work and Ownership 179 Resurrecting the Promise of 40 Acres: The Imperative of Reparations for Black Americans 181 by William A. Darity Jr. and A. Kirsten Mullen Solutions Centering Black Women in Housing 193 by Natasha Hicks, Anne Price, Rakeen Mabud, and Aisha Nyandoro Linking Racial and Economic Justice: The Struggle of Our Time 199 by Steve Dubb What If We Owned It? 205 by Darnell Adams How Do We Build Black Wealth?: Understanding the Limits of Black Capitalism 225 by Francisco Pérez VI Organizing for the Future: Community and Politics 235 Making Black Communities Powerful in Politics—and in Our Lives 237 by Alicia Garza Justice Beyond the Polls: Investing in Black Youth Organizers 241 by Carmel Pryor The Liberatory World We Want to Create: Loving Accountability and the Limitations of Cancel Culture 247 by Aja Couchois Duncan and Kad Smith Dimensions of Thriving: Learning from Black LGBTQ+/SGL Moments, Spaces, and Practices 257 by Dr. Kia Darling-Hammond Pro-Blackness Is Aspirational: A Conversation with Cyndi Suarez and Shanelle Matthews 269 About the Authors 283 Index 291

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Book SynopsisChris Dyer is the Founder and CEO of PeopleG2, a background check and intelligence firm. Based in California, he is the host of TalentTalk on OC Talk Radio and iHeartRadio, an in-demand speaker on company culture, remote workforces, and employee engagement, and a frequent contributor to Forbes, Inc, HR.com and the Society for Human Resource Management (SHRM).Kim Shepherd was the CEO and Co-owner of Decision Toolbox, a recruitment solutions provider, which became an entirely virtual company in 2002. Based in California she is a recognised thought leader by organizations including the Human Capital Institute and a frequent keynote speaker.Trade Review"Chris and Kim have delivered the essential must read for anyone leading a remote a team. From their engaging stories to the practical advice their honest and uplifting style is contagious!" * Allison Maslan, Founder and CEO, Pinnacle Global Network *"We need this [book], especially after a year when so many companies were forced into remote work woefully unprepared. Anyone with remote employees should read this book. If you do, you will set yourself apart from the competition and help ensure a culture that you - and your people - can be proud of." * Tracie Sponenberg, Chief People Officer-The Granite Group *"Chris and Kim's book is a must read for all business leaders to not just survive but to thrive in the new world of work. They provide a sound case for why and how to make remote work as a strategic business advantage. They provide real world examples of effective leadership using their "Swiss Cheese" approach to filling the holes and not the cheese." * Pattie S. Grimm Former Microsoft Business Leader *"Chris and Kim are succinct at delivering the right information at the right time to implement on immediately to get the results we are hunting in our organizations." * Troy Hoffman, Founder of Simpluris & BalanceGenics *"I have been privileged to be able to use Chris & Kim's work for several years now in various organizations with very positive feedback. I am very happy to see that they are making this work accessible to everyone through this book, with an optimal mix of practical tips, practical case analyses and scientific background." * David Kirsch, Expert for Learning Organizations at Simplitude *"This is a must read for any leader looking for practical work-from-home tips and tools to help build a stronger culture. Kim and Chris's real-life examples and current data highlight how WFH is here to stay, and how you can help your company produce greater results with a stronger culture in this new remote work world." * Jen Spencer, Founder + CEO, The Creative Executive *"If you're considering taking your workforce remote - or have already done so but still have questions, this book serves as a guide to do remote work right!" * Annette Franz, CCXP, Founder + CEO, CX Journey Inc. *"As a professional leading a remote team, I'm thrilled by the message of this book. The benefits of working remotely, including flexibility, employee time savings and global presence are vital for success in today's world." * Heather J Myers, PhD, Chief Psychology Officer at Traitify *"Chris and Kim have provided a recipe book for navigating the world of Work from Home. They have offered personal experiences that not only speak to how to WFH successfully, but they offer many ideas and strategies that can help your business to be more agile and competitive in today's economy. Regardless of how you plan to meet the future, this is a must read book as we prepare for Post-COVID ways of working." * Milton N. Green, Jr., SPHR, Former Director of People & Culture at Renovate America *"As a professional leading a remote team, I'm thrilled by the message of this book. The benefits of working remotely, including flexibility, employee time savings and global presence are vital for sChris and Kim have provided a recipe book for navigating the world of Work from Home. They have offered personal experiences that not only speak to how to WFH successfully, but they offer many ideas and strategies that can help your business to be more agile and competitive in today's economy. Regardless of how you plan to meet the future, this is a must read book as we prepare for Post-COVID ways of working." * Milton N. Green, Jr., SPHR, Former Director of People & Culture at Renovate America *Table of Contents Chapter - 00: Introduction; Chapter - 01: Go home and work; Chapter - 02: Coming to terms; Chapter - 03: Spoiler alert – CEOs beware; Chapter - 04: Scrumming Swiss cheese; Chapter - 05: Who is in your orchestra pit?; Chapter - 06: Why not remote?; Chapter - 07: A collision of intelligence and creativity; Chapter - 08: Top-down leadership - why remote is best for leaders; Chapter - 09: Company health - why remote is best for the company; Chapter - 10: People health - why remote is best for your people; Chapter - 11: Who can work from home; Chapter - 12: Who can lead from home; Chapter - 13: Who are you as a company?; Chapter - 14: Getting started; Chapter - 15: Meetings and measurement; Chapter - 16: People, processes, tools, technology... and momentum; Chapter - 17: Profit and people; Chapter - 18: Questions you should be asking yourself; Chapter - 19: Story time; Chapter - 20: Paying it forward;

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Book SynopsisAnna Tavis is Clinical Professor and Academic Director of the Human Capital Management Department at NYU School of Professional Studies, Senior Fellow with the Conference Board and the Academic in Residence with Executive Networks. She is based in Brooklyn, New York.Stela Lupushor is the founder of Reframe.Work Inc. She is also Program Director for the Strategic Workforce Planning and Talent Management Councils, as well as the Human Capital Analytics Institute Senior Fellow shaping the research agenda of the Conference Board. She is based in Summit, New Jersey.Trade Review"Despite everything we know about humans at work, the undeniable fact is that work is simply not working for many people. This timely book, by two of the leading experts in the field, shows us why there has never been a better time to apply the key lessons from the science of human resources management and organizational psychology, as well as the field of people analytics, to help every human thrive at work. A book that every organization needs to study in detail." * Dr. Tomas Chamorro-Premuzic, Chief Innovation Officer at ManpowerGroup and Professor of Business Psychology, Columbia University and UCL *"At this time of intense change, the voices of deep thinkers like Anna Tavis and Stela Lupushor are crucial. Humans at Work adds significant insight about empathy and technology into the evolving debate about the future of work." * Dr. Lynda Gratton, Professor at London Business School and author of Redesigning Work *"If the 'great reassessment' taught us anything, it is the willingness to listen and to meet people where they are. At Mastercard this is central to our DQ (or Decency Quotient). Anna Tavis and Stela Lupushor show how empathy can be a force multiplier in our organizations that when done in an authentic way can build a winning culture that our people and stakeholders will trust and value." * Michael Fraccaro, Chief People Officer, Mastercard *"Humans at Work is the book, roadmap and manifesto we have been waiting for. After years of handwringing on the 'future of work' and the 'middle skills gap,' Humans at Work takes us back to the necessary fundamentals and shows us that the largest and truest successes-for businesses, workers and in our personal lives-happen when we take a radically honest approach to what we do and why we do it. Thank you for this wonderful work that finally makes sense and brings order to the crashing levels of noise and dissonance on the 'work, workforce, workplace and worth' conversation." * Angie Kamath, Dean, NYU School of Professional Studies *"Humans at Work is a must-read for anyone who is struggling with the effects of the Covid-19 pandemic and the myriad of other forces changing in fundamental ways how people work and how organizations organize and manage to deliver value-added products and services. Anna Tavis and Stela Lupushor have synthesized this complex and ever-changing environment into a cogent guidebook and playbook from which each reader will gain significant insights and benefits." * Mike Dulworth, CEO, Executive Networks *"Humans at Work meets today's moment. Too often, organizations adopt mechanistic approaches to living, dynamic, human organizations. Anna Tavis and Stela Lupushor inject the human element into an intuitive yet clear and systematic framework for any organization seeking alignment with the people that are its business." * Dr. Michael N Bazigos, Global Managing Director (Partner) for People and Organizational Analytics, Accenture *"Many leaders recognize we are lacking the skills needed for the future of our workforce. Anna Tavis and Stela Lupushor have outlined a practical user guide and model through which to consider the relevant aspects of the new world of work, and how to optimize the relationships and outcomes for both companies and the workforce. I look forward to further exploring and engaging in this journey." * Zane Zumbahlen, Chief Human Resources and Talent Officer, Cancer Treatment Centers of America *"In this thought-provoking book, Anna Tavis and Stela Lupushor challenge our thinking about how to design work and the workplace to create value for humanity at large. Well researched and evidence-based yet filled with practical frameworks and advice-a must-read for future-minded business and HR leaders. The authors compel us to choose empathy, trust and impact on others to design workplaces that benefit all stakeholders." * Michaela Schoberova, Worldwide Director of People, Organization and Leadership Development, Colgate-Palmolive *"Anna Tavis and Stela Lupushor continue to be at the forefront of the future of work. The social contract and world of work is shifting at earthquake levels of magnitude and intensity. Their research and new ways of thinking help us accelerate our understanding of these shifts and solutions that can help our organizations survive this phenomenon and become more fit for human beings and performance." * Wendy Branche, Vice President and Global Head of Talent Management, Visa *"Humans at Work explains how to both consider and, crucially, apply technology and analytics in the workplace with the human purpose in mind. In the book, Anna Tavis and Stela Lupushor provide a timely reminder that our tools, frameworks and technologies should have the ultimate purpose of restoring the workplace to its human-centric design. The four parts of Humans at Work explore the origins and the evolution of the 4Ws of 'work'-work, workforce, workplace and worth. The book's extensive appendix helps translate these concepts into practical tools that can be applied in the day-to-day work of human resources teams. Humans at Work is an indispensable guide for any HR leader or professional looking to ensure that their work has a positive impact on their firm and, more importantly, the people who work for it." * David Green, co-author of 'Excellence in People Analytics', Managing Partner of Insight222 and host of the 'Digital HR Leaders' podcast *"Workplaces are now subject to a new 'social contract,' where the needs of 'humans' are transcending the safety of pay and benefits to experiences of purpose for themselves and their communities. A must-read for anyone involved with defining 'work,' this book showcases the expertise of two convincing analysts." * Rajamma Krishnamurthy, Senior Director HR Technology, Microsoft *Table of Contents Chapter - 00: Foreword by Peter Cappelli Chapter - 00: Introduction; Section - PART ONE: Work; Chapter - 01: What Is Work?; Chapter - 02: Jobs vs Work; Chapter - 03: How Work Is Measured - Productivity vs Impact; Section - PART TWO: Workforce; Chapter - 04: Human-Centered Work Design - Humans vs Workforce; Chapter - 05: Designing for Inclusion - Empathy as a Superpower; Chapter - 06: From Customers to Employees - Employees Are the New Customers; Section - PART THREE: Workplace; Chapter - 07: Where Work Happens; Chapter - 08: Work at Scale - Organizations as Platforms; Section - PART FOUR: Worth; Chapter - 09: Why Work? The Rise of Employee Experience; Chapter - 10: Work Reputation as Experience; Chapter - 11: Conclusion;

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