Working patterns and practices Books

Book SynopsisIn the new remote-first and hybrid workplace, many organizations are struggling to catch up with new tooling and ways of working. Many are discovering for the first time that the physical office was covering up poorly defined teams and poorly defined areas of focus, threatening their DevOps transformation efforts and the overall health and success of their business. Matthew Skelton and Manuel Pais, coauthors of the highly successful Team Topologies, provide proven patterns for a successful remote-first approach to teams. Using simple tools for dependency tracking and patterns from Team Topologies, such as the Team API, organizations will find that well-defined team interactions are key to effective IT delivery in the remote-first world.This workbook explores several aspects of team-first remote work, including: How the new “remote-first” world is highlighting existing poor team interactions within organizations. Why organizations should use the Team API pattern to define and communicate the focus of teams. How organizations can track and remove team-level dependencies. How and why organizations should design inter-team communications consciously. How and why organizations can use the three team interaction modes from Team Topologies (collaboration, x-as-a-service, and facilitating) to help. The ideas and patterns presented here will help your organization become more effective with a team-based, remote-first approach to building and running software systems.

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Book Synopsis‘If you feel like a hostage of your to-do list, and struggle to find time for what matters most, this book will be a big help.’DANIEL H. PINK,#1 New York Times bestselling author of When and DriveTrade Review‘Rick Pastoor has offered a smart and useful primer for getting more and better work done. If you feel like a hostage of your to-do list, and struggle to find time for what matters most, this book will be a big help.’Daniel H. Pink,#1 New York Times bestselling author of When and Drive ‘If you’ve ever felt overwhelmed by your day, week or even year, GRIP is the book for you. Each page is packed with immediately actionable insights and smart frameworks to put you in the driver’s seat of your life. From step-by-step examples of how to wrangle your calendar and reduce the amount of back-and-forth emails, to getting more out of your year and balancing internal and external expectations, this is a read I’ll be coming back to and recommending often.’Julie Zhuo, former VP Design at Facebook and author of The Making of a Manager

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Book SynopsisA denunciation of the credentialed elite class that serves capitalism while insisting on its own progressive heroism Professional Managerial Class (PMC) elite workers labor in a world of performative identity and virtue signaling, publicizing an ability to do ordinary things in fundamentally superior ways. Author Catherine Liu shows how the PMC stands in the way of social justice and economic redistribution by promoting meritocracy, philanthropy, and other self-serving operations to abet an individualist path to a better world. Virtue Hoarders is an unapologetically polemical call to reject making a virtue out of taste and consumption habits.Forerunners: Ideas First is a thought-in-process series of breakthrough digital publications. Written between fresh ideas and finished books, Forerunners draws on scholarly work initiated in notable blogs, social media, conference plenaries, journal articles, and the synergy of academic exchange. This is gray literature publishing: where intense thinking, change, and speculation take place in scholarship.Trade Review"If a meaningful intellectual current does emerge from the wreckage of contemporary capitalism, it may well begin from the demystification of PMC liberal mores."—Conter"Virtue Hoarders argues that the professional-managerial class-working class alliance was doomed from the start for the simple reason that the two classes’ interests are fundamentally opposed."—The Washington Examiner"Virtue Hoarders amplifies a discussion that still needs to be had."—Spiked"Lui’s argument is thorough, well researched, and saturated with supporting evidence."—Rhizomes"A quick, fun read, polemicising against views which are currently dominant in the US academic left and mainstream media, and characterising these views as expressing the interests of the ‘professional managerial class’ - or ‘PMC’ - as opposed to those of the working class."—Weekly Worker "Delicious."—Current Affairs "Like all good polemics [Virtue Hoarders] is a romp: lively, fun to read."—Jeff Noonan "Thoroughly enjoyable."—Damage Magazine "Liu’s comments in Virtue Hoarders on politics seem spot-on."—The Independent Review "Liu, a professor at UC Irvine, draws from a well of experience, humor, and rage to show us how the PMC’s quest for class domination continues to unfold in our gilded age."—Los Angeles Review of Books

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Book Synopsis* New York Times and Wall Street Journal bestseller multiple years running* Translated into 20 languages, with more than half a million copies sold worldwide* A Hudson and Indigo Best Book of the Year* Recommended by Shona Brown, Rachel Hollis, Jeff Kinney, Daniel Pink, Sheryl Sandberg, and Gretchen RubinRadical Candor has been embraced around the world by leaders of every stripe at companies of all sizes. Now a cultural touchstone, the concept has come to be applied to a wide range of human relationships.The idea is simple: You don''t have to choose between being a pushover and a jerk. Using Radical Candoravoiding the perils of Obnoxious Aggression, Manipulative Insincerity, and Ruinous Empathyyou can be kind and clear at the same time.Kim Scott was a highly successful leader at Google before decamping to Apple, where she developed and taught a management class. Since the original pub

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Book SynopsisFrom the founders of the trailblazing software company 37signals, here is a different kind of business book - one that explores a new reality.Trade ReviewEvery once in a while, a book comes out that changes just about everything. This is one of those books. Ignore it at your peril37signals...doesn't just have customers, it has raving fans, and its leaders are web celebrities * Guardian *There's no jargon or filler here just hundreds of brilliantly simple rules for successInspirational...REWORK is a minimalist manifesto that's profoundly practical. In a world where we all keep getting asked to do more with less, the authors show us how to do less and create moreGreat if you're at a fledgling stage of business. It's a little controversial... but I find it brilliant just the same. A quick read too. * Stylist *

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Book SynopsisWhile others wait for direction, Impact Players step up and lead.While others escalate problems, Impact Players move things across the finish line.While others attempt to minimize change, Impact Players are learning and adapting to change.Trade Review“If you’re trying to navigate the new world of work, this book is your GPS. With solid research and sparkling examples, Wiseman shows how to do the things they don’t teach us in school—tackling ambiguous problems, surmounting unforeseen obstacles, hitting moving targets, and traveling beyond the boundaries of your job description to make a real contribution.” — Daniel H. Pink, number one New York Times bestselling author of When, Drive, and To Sell is Human “If you want to stand out early in your career, this book is required reading. Liz Wiseman highlights the practical, often surprising habits that will help you reach your potential and make your mark.” — Adam Grant, number one New York Times bestselling author of Think Again and host of the TED podcast WorkLife “Impact Players will teach you how to have empathy for your boss without kissing up, how to step up and take charge even when you don’t have formal authority, and when to step back and follow, so you can make big things happen for your team and your career.” — Kim Scott, author of Radical Candor and Just Work “Liz Wiseman has done it again. Impact Players is an engaging and practical guide to how anyone can be more effective at work. In a refreshing departure from the relentless emphasis on leadership that dominates the field, Wiseman digs into the important question of how people make themselves valuable and how they find ways to make an impact when and where it matters most.” — Amy C. Edmondson, professor, Harvard Business School, and author of The Fearless Organization “In building innovative Silicon Valley companies and running US economic diplomacy, I’ve learned that Impact Players are the essential ingredient for growing transformative organizations. And Liz Wiseman’s book gives you the recipe. Impact Players will help you develop the desperately needed next generation of bold, principled, transformational leaders to address our challenges and make sure the world of tomorrow is a better world for all.” — Keith Krach, former United States undersecretary of state, chairman and CEO of DocuSign and Ariba "Being busy? Easy. Having an impact and making a difference? Well, that’s hard, really hard. Liz Wiseman, in her typically brilliantly, generous, and rigorous way, shows how any of us can change what we do so we too can be an Impact Player. This book is every bit as important and as good as Multipliers. And that book changed the working world.” — Michael Bungay Stanier, author of The Coaching Habit “Impact Players is a gold mine! It is filled with powerful insights and actionable recommendations on how to move beyond being a competent employee to being a truly impactful team player. This should be required reading for individual contributors and leaders alike.” — Tina Seelig, professor and executive director, Knight-Hennessy Scholars, Stanford University “As we slowly get through the challenges of the global pandemic, we cannot declare victory and go back to normal. We must look further forward to face a future of unprecedented adversity and opportunity. We need more leaders with the right mindset and skills to tackle our biggest and most important challenges—like the climate crisis or technological disruption of jobs, work, industries, and institutions. The world needs fewer people accepting the status quo and more Impact Players who are actively working to create the future they see is possible. This book is a playbook that will help individuals work at a higher level, inspire teams to do great things, and enable organizations to create a culture that fosters growth and to become high-impact organizations.” — Rob Nail, associate founder and former CEO, Singularity University “Every colleague, teammate, and contributor wants to be the ‘go to,’ high-performing, high-contributing player. Some might call them indispensable. Well, now you have the practical mindsets, strategies, and tools to achieve those goals. It doesn’t take much, but it does take leaders and colleagues who are able to apply simple techniques to extract that extra engagement sitting just below the surface. Liz is a master, and every CHRO/CPO should read this book. If you’re looking to take your organization and the amazing colleagues you have to another level of contribution, this is the guide to help you get them there!” — Eric Hutcherson, chief people and inclusion of?cer, Universal Music Group "As with all of Wiseman’s books, this is supremely well-researched, structured and filled with relatable stories. If you want to develop the Impact Player mindset and learn their specific practices, or want to have more Impact Players on your team, this book is gold." — Forbes

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Book SynopsisCreate a space where everyone can contribute and shine.Psychological safety is a shared belief within a team that it''s OK to speak up, ask questions, take risks, and make mistakes without fear of repercussions. And it''s a leader''s job to create it.This book offers a rich understanding of this concept—and the trust and humility that must come with it. You''ll learn how to build a psychologically safe environment, acknowledge difficult topics and emotions, and ensure that everyone feels comfortable in fully engaging with those around them.This volume includes the work of: Amy C. Edmondson Daisy Auger-Dominguez Erica Keswin Ron Carucci How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our em

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Book SynopsisPeople are competing for jobs at a rate not seen since World War II. In this book, Tessa White teaches readers, specifically digital native millennials, how to recognize what is holding them back from getting a job and climbing the ladder.Trade Review'Unspoken Truths for Career Success is a terrific read for the new generations rising in the workforce--and for their leaders. It will serve as an illuminating guide to navigating workplace dynamics that will engage people at any level of their career. Tessa's vantage point is invaluable; applying her insights will help accelerate the hard career lessons that most learn only through years of trial and error.' * Stephen M. R. Covey, The New York Times and #1 Wall Street Journal bestselling author of The Speed of Trust and Trust & Inspire *'I believe that Tessa has exposed one of the greatest epidemics of our time; the disconnect and burnout that many employees are experiencing. But Tessa doesn't stop there; she uses her wealth of experience to empower employees with a compass for regaining workplace satisfaction. This book is honest and practical and was long overdue.' * Frantz Belot, CEO of Tyfoon *'I have a master's degree from Harvard, yet I gathered more practical career advice from this book than I ever did in the classroom. I've learned how to give better feedback, navigate high-stakes situations, and proactively craft a fulfilling career for myself. I will be giving this book to all my favorite graduates this year.' * Lauren Neeleman, CEO of Lemontreat *'Tessa's book is truly extraordinary. Her honest advice is exactly the thing you need to hear. Whether you're looking to advance in your career, make a change, or you're struggling with team dynamics, do yourself a favor and get this book. I'm recommending it to every client I work with--it's that good.' * Dr. Lauren Cook, Clinical Psychologist, Speaker, and Author *'This book is full of smart, practical advice for the workplace. Her authentic approach makes this book a must-have for those interested in proactively navigating their own careers.' * Roger McComber, Managing Partner of McComber Capital *'Tessa has written a brilliant guide to career success. The book is filled with advice that I wish someone had shared with me early in my career. Every chapter showcases Tessa's uncanny understanding of the workplace, and how readers can apply it directly to their own situation. Such an exceptional book. I highly recommend reading it at any stage in your career.' * Ben Relles, Head of Innovation, YouTube Originals *'Tessa White is a masterful teacher on organizational power. She has been there and done it. Everyone who works in any type of organization needs this book. Buy it, read it, apply it, and put your career on a much more positive and productive trajectory.' * Michael Glausser, Executive Director of the Clark Center for Entrepreneurship at Utah State University *'This is not just work advice, it's life advice! The Unspoken Truths is a profound approach to regain control in a world that can seemingly appear out of it. The mistake is to say that you wish you had this advice when you were getting started because then you'll miss the absolute gems that can either relaunch your world or push your aspirations to greater heights. From the mailroom to the C-suite, whether you're an entrepreneur or an influencer, there's nothing you will face that The Unspoken Truths doesn't address.' * Loki Mulholland, Emmy-Winning Filmmaker and Author *'Workforce is THE issue of the day and individuals are struggling with how to 'make peace' with companies and the workplace. What valuable insights this book contains about how to do that! It teaches so clearly how to navigate the changing landscape of the workplace with easy actions items any individual can take to create a better experience.' * Val Hale, Executive Director of Utah Governor’s Office of Economic Development *

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Book Synopsis''Ferrazzi is breaking new ground in defining what leadership can mean in the emerging world of work'' -Arianna Huffington, founder and CEO of Thrive Global''Ferrazzi has gone into the trenches to figure out what it really takes to empower people and make teams more than the sum of their parts. This book will be a staple in every leader''s library'' -Adam Grant, host of the TED podcast WorkLife, bestselling author of Give and Take and Originals Long-listed for the CMI Management Book of the Year 2021 The world of work is changing at an unprecedented rate leaving many organisations struggling to cope. At a time when constant innovation, agility, and speed often mean the difference between success and failure, we can no longer afford to waste time navigating the complex bureaucracy present in most companies. The #1 New York Times bestselling author Keith Ferrazzi argues that in times like these the ability to lead without authority is the essential workplace competency. Leading Without Authority reveals the secret to getting those around you to collaborate and cooperate to reach their full potential, whatever your title. The answer involves a shift in mindset that Ferrazzi calls co-elevation - working to elevate those around us. And you don''t have to have formal authority, or direct reports, to utilize the co-elevation process. In fact, you can take initial steps forward without the other person even being aware of your efforts.Drawing on a decade of research and over thirty years helping CEOs and senior leaders drive innovation and build high-performing teams Ferrazzi reveals how we can all transform our business and our relationships with the people around us. The result is a new roadmap for thriving amid the disruptive pressures afflicting every industry.Trade ReviewThe must-read guidebook for radical transformation. Keith Ferrazzi's concept of co-elevation provides an actionable methodology for any team to thrive during the decade of exponential change ahead * Peter H. Diamandis, founder of XPRIZE and Singularity University, bestselling co-author of Abundance, Bold, and The Future Is Faster Than You Think *Ferrazzi is breaking new ground in defining what leadership can mean in the emerging world of work. He shows that humility, curiosity, and candor can serve as the connective tissue binding us to our mission, to one another, and to a sense of purpose larger than ourselves * Arianna Huffington, founder and CEO of Thrive Global *I'm excited to bring 'co-elevation' (as a new word, as a new book, and as a concept) to Zappos to help bring our culture and our business to the next level * Tony Hsieh, CEO of Zappos, New York Times bestselling author of Delivering Happiness *Ferrazzi brilliantly shows how building mutually beneficial partnerships marks the future of all work, and demonstrates how anyone can lead if they're willing to make themselves vulnerable and put the project mission and their partners first, turf and hierarchy last * Kristin Yetto, chief people officer at eBay *A brilliant, unique approach to building relationship capital by creating trusting and lasting human connection, not merely digital contact-inside and outside your company * Peter Guber, co-owner of the Golden State Warriors, Los Angeles Dodgers, and Los Angeles FC *A masterful guide to thriving in today's very weird workplace . . . Get this right, and it doesn't matter that the business world is roiled by change and disruption * Dave Asprey, founder of Bulletproof, New York Times bestselling author of The Bulletproof Diet *Ferrazzi has gone into the trenches to figure out what it really takes to empower people and make teams more than the sum of their parts. This book will be a staple in every leader's library * Adam Grant, host of the TED podcast WorkLife, New York Times bestselling author of Give and Take and Originals *

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Book SynopsisIf you're thinking of cutting your midlevel managers in the new world of work, think again."Middle manager." The term evokes a bygone industrial era in which managers functioned like cogs in a vast bureaucratic machine. In recent decades, midlevel managers became a favorite target for the chopping block—underappreciated, often considered a superfluous layer of the organization.Not only does this outdated perspective need to change, but the future demands it. In Power to the Middle, McKinsey thought leaders Bill Schaninger, Bryan Hancock, and Emily Field call for a profound reimagining of managers and their roles. They explain how middle managers are uniquely positioned close to the ground but with a crucial connection to company strategy, enabling them to guide their organizations through periods of rapid and complex change, as well as to help shape the new world of work.The authors compellingly illustrate this deep shift in the workplace, showing how: Managers are the key to winning the war for talent, which requires strong people skills to attract and retain the best talent. Managers must shift from merely enforcing rules to challenging them, serving as critical stopgaps for rules that are ineffective or obsolete. Crucially, good managers must not be promoted out of their jobs. Instead, their title and compensation should reflect their high value and allow them to advance within their roles. With rich stories and cutting-edge research, Power to the Middle offers a new model for companies to radically alter the way they hire, train, and reward their midlevel managers—their most valuable asset.Trade ReviewNamed one of the Ten Best Business Books of 2023 by ForbesNamed one of the Top 23 Leadership Books of 2023 by The Next Big Idea Club"This is a surprisingly sprightly book, full of personal insights, experiences and regrets." — the Financial TimesAdvance Praise for Power to the Middle:"Now more than ever, we at Walmart are underscoring the critical role our managers play in communities around the world, and we continue to invest in their growth and development. This welcome research from McKinsey reinforces how critical these investments are." — Donna Morris, Executive Vice President and Chief People Officer, Walmart"Delta's success is driven by our ninety thousand people worldwide, and our leaders and managers play a critical role in maintaining that momentum. This book provides practical ideas on how to support midlevel managers and celebrate their important impact." — Ed Bastian, CEO, Delta Air Lines"A playbook to unleash the power of your talent, drive strategy execution, and elevate your business performance." — Mona Malone, Chief Human Resources Officer and Head of People & Culture, BMO Financial Group"An illuminating and inspiring read on why investing in your people managers matters now more than ever, with actionable insights for leaders navigating the evolution of the workplace and workforce." — Michael Fraccaro, Chief People Officer, Mastercard"Middle managers are the key to driving sustained value creation in organizations. Power to the Middle demonstrates why and provides business leaders with the tools they need to optimize the performance of these mission-critical people." — Eric Kutsenda, cofounder and Managing Partner, Seidler Equity Partners"Our talent strategy helps us to reach more patients more quickly with life-changing thera-pies. Middle managers are at the center of this process, and this book helps CEOs understand why and how they should reimagine the role of managers in their organizations." — Tim Walbert, Chairman, President, and CEO, Horizon Therapeutics"It's inspiring to read this recognition and celebration of middle managers and to have a guide to their engagement. They are the leaders who hold the keys to deep customer and front-line employee relationships." — David Baiada, CEO, BAYADA Home Health Care

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Book Synopsis“A road map for restoring dignity and compassion.” —Adam Grant, New York Times best-selling author of Give and Take An urgent yet hopeful analysis of the twenty-first-century surge in dehumanization, and how we can reverse it.Trade Review"A brilliant, timely reminder of how the power of humanity touches all aspects of our lives." -- Jonah Berger, author of Contagious"What does it mean to be human? What does it mean to see others as fully human? In this compelling book, Adam Waytz shows how the answer to these questions can help us reduce human conflict and improve lives." -- Carol Dweck, author of Mindset"[Adam Waytz] employs copious amounts of scientific, psychological, and corporate research as well as firsthand experience to provide a road map to a more people-friendly world.… Knowledgeable insights and solutions for increasing sensitivity and overall humane functioning in an often cold world." -- Library Journal"An interesting foray into the realm of emotional intelligence." -- Kirkus Reviews"This is an enlightening book about human-ness, the inherent value it provides, and how we are losing it.… Waytz argues that it’s a poor choice when we allow present-day forces of separation to take the human from our relationships: the relation gets removed, leaving just the ships, passing at sea." -- Robert B. Cialdini, author of Influence and Pre-Suasion"Adam Waytz is a leading thinker about the issues arising from the emerging era of pervasive human-machine interaction. Drawing from his social psychology foundation, The Power of Human offers important insight and practical suggestions to master this new definition of humanity." -- Brad Keywell, CEO of Uptake

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Book SynopsisOne of the start-up world’s most in-demand executive coaches—hailed as the “CEO Whisperer” (Gimlet Media)—reveals why radical self-inquiry is critical to professional success and healthy relationships in all realms of life.Jerry Colonna helps start-up CEOs make peace with their demons, the psychological habits and behavioral patterns that have helped them to succeed—molding them into highly accomplished individuals—yet have been detrimental to their relationships and ultimate well-being. Now, this venture capitalist turned executive coach shares his unusual yet highly effective blend of Buddhism, Jungian therapy, and entrepreneurial straight talk to help leaders overcome their own psychological traumas. Reboot is a journey of radical self-inquiry, helping you to reset your life by sorting through the emotional baggage that is holding you back professionally, and even more important, in your relationships.Jerry has taught CEOs and their top teams to realize their potential by using the raw material of their lives to find meaning, to build healthy interpersonal bonds, and to become more compassionate and bold leaders. In Reboot, he inspires everyone to hold themselves responsible for their choices and for the possibility of truly achieving their dreams.Work does not have to destroy us. Work can be the way in which we achieve our fullest self, Jerry firmly believes. What we need, sometimes, is a chance to reset our goals and to reconnect with our deepest selves and with each other. Reboot moves and empowers us to begin this journey.Trade Review“An unusually raw and revealing exploration of how our leadership journeys are shaped by the defining moments of our childhood...” — Adam Grant “If you want to be a better leader, or a better person, or both, read this book. A beautifully written, achingly honest account of why you can’t grow a business without growing yourself.” — Angela Duckworth “This book is filled with honesty, vulnerability, and insight. This book teaches us to be brave and pursue radical self-inquiry in an effort to get to know ourselves, to be truthful with ourselves, and to love ourselves. In this pursuit Jerry shines a light on a path that defines a healthier sense of what it means to be a leader. There are countless books offering various ways to become a better leader in the business world. But this is the only book with the insight and wisdom to offer a unique perspective: to be a better leader requires us to be a better human.” — Bijan Sabet “Reboot is a tour de force – brilliant, brave and deeply emotionally resonant. It will inspire those who may sorely need, but don’t seek help, to act. Reboot is powerful, penetrating and psychologically masterful. It’s a gift.” — Dr. Rory Rothman

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Book SynopsisA Wall Street Journal BestsellerNamed a Financial Times top titleHow to unleash "human magic" and achieve improbable results.Hubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround, unveils his personal playbook for achieving extraordinary outcomes by putting people and purpose at the heart of business.Back in 2012, "Everyone thought we were going to die," says Joly. Eight years later, Best Buy was transformed as Joly and his team rebuilt the company into one of the nation's favorite employers, vastly increased customer satisfaction, and dramatically grew Best Buy's stock price. Joly and his team also succeeded in making Best Buy a leader in sustainability and innovation.In The Heart of Business, Joly shares the philosophy behind the resurgence of Best Buy: pursue a noble purpose, put people at the center of the business, create an environment where every employee can blossom, and treat profit as an outcome, not the goal.This approach is easy to understand, but putting it into practice is not so easy. It requires radically rethinking how we view work, how we define companies, how we motivate, and how we lead. In this book Joly shares memorable stories, lessons, and practical advice, all drawn from his own personal transformation from a hard-charging McKinsey consultant to a leader who believes in human magic.The Heart of Business is a timely guide for leaders ready to abandon old paradigms and lead with purpose and humanity. It shows how we can reinvent capitalism so that it contributes to a sustainable future.Trade ReviewNamed one of the Best Books of the Year by Bloomberg"This is one of those candid books about life at the top that you will want to read for its own magic." — The Institute of Leadership and Management Edge magazine"Hubert Joly is one of my business heroes. ...A new age of business requires a new approach to leadership…To understand the new model, read this book." — Alan Murray, FORTUNE"Joly, former CEO of Best Buy, debuts with a striking call to action for managers of companies large and small to 'make business and the world better places.'" — Publisher's WeeklyAdvance Praise for The Heart of Business:"The Heart of Business will be the defining business book of this decade. Hubert Joly shares his highly successful, simple, profound insights that reprioritize purpose, people, and profit. His proven philosophies are a brilliant guide for all leaders and companies preparing to rapidly pivot toward serving all stakeholders in this new age of inclusive capitalism." — Angela Ahrendts, former Senior Vice President, Apple Retail; former CEO, Burberry"Best Buy's turnaround under Hubert Joly's leadership was remarkable—a case study that should and will be taught in business schools around the world. Bold and thoughtful—he has a lot to teach." — Jeff Bezos, founder and CEO, Amazon"Leaders often focus on the technology and business transformations underway. In The Heart of Business, Hubert Joly shows us what true and effective leadership is really about: articulating a noble purpose, putting people at the center, embracing all stakeholders, and treating profit as an outcome." — Aicha Evans, CEO, Zoox"Hubert Joly is a refreshing voice on organizational transformation, and with The Heart of Business he now shares an equally visionary perspective on the next potential phase of stakeholder capitalism. This is must-read material for anyone looking to understand modern business as a force for global good, the changing nature of leadership, and why deep purpose needs to be at the heart of everything we do." — Alex Gorsky, Chairman and CEO, Johnson & Johnson"In his inspiring and transformative book, The Heart of Business, Hubert Joly uses his years of experience at Best Buy to clearly show the importance of purposeful and human leadership and how to implement it. This playbook for 'unleashing human magic' will change hearts and minds not only on how companies are run but how business and capitalism are taught in business schools. This is a must- read and a defining book of our time." — Arianna Huffington, founder and CEO, Thrive Global"The philosophy of Hubert Joly's The Heart of Business is from his heart and one he has shared personally as a director of our company for over a decade. His belief that the journey to success is led by pursuing a noble purpose and putting people first is part of what he calls 'human magic.' The resurgence of Best Buy under his former leadership is just one example of the transformative power of those heartfelt principles. Over these many years it has been my privilege to be inspired by Hubert's honest sharing of these experiences firsthand. The Heart of Business is a unique and very human guide to true leadership and ways to work together, especially during these challenging times." — Ralph Lauren, Executive Chairman and Chief Creative Officer, Ralph Lauren Corporation"Through great storytelling and lessons from his own experience, Hubert invites us to think deeply about a company's purpose—to contribute to the common good and serve all its stakeholders in a harmonious fashion by unleashing human magic—and offers a set of principles and practical advice on how to make this vision a reality." — Satya Nadella, CEO, Microsoft"Hubert Joly is a revered leader who has unequivocally proven the business case for stakeholder capitalism. This book captures his passion for purpose and people above profits and, just when humanity is at its most vulnerable, showcases with unique insight and practical examples how to make business an unstoppable force for good." — Paul Polman, cofounder and Chair, IMAGINE; former CEO, Unilever"Long before stakeholder capitalism and the idea of purpose in business were being talked about, Hubert Joly was already embracing both with impressive success. One of the very best business leaders now lifts the veil on why leading with purpose and humanity makes sense, along with how to make it work in the real world. Thoughtful, well researched, very practical, and eminently readable, The Heart of Business offers a joyful and inspiring vision of how to reinvent business and capitalism from the heart." — Darren Walker, President, Ford Foundation"The Heart of Business makes it clear that Hubert Joly knows what it takes to create an environment in which every unique individual is valued for who they are and what they bring to the table. He knows that diversity is not an afterthought but a fundamental business imperative. He knows how to lead with purpose and humanity. And by reading The Heart of Business, so will you." — Crystal E. Ashby, Interim President and CEO, The Executive Leadership Council (ELC)"This book, written by one of the most compelling and compassionate CEOs in a generation, will serve as a guide for all who aspire to lead with purpose and live a professional life filled with meaning. I witnessed this firsthand as Hubert led a once-in-a-lifetime retail turnaround that was grounded, first and foremost, on the principle that purpose is as important as profit and that the work itself, while hard, can be joyful and filled with heart." — Corie Barry, CEO, Best Buy"Putting purpose and people first is the most powerful driver of performance and long-term value: this is Hubert Joly's core message. His approach, his vision of companies as a community of their stakeholders, and his call for agility and empowerment resonate deeply with my own experience heading a company that has people at its heart. This is a must-read and an inspiration for any leader wanting to make a positive economic, social, and environmental impact." — Sophie Bellon, Chairwoman, Sodexo"The quest for meaning, and with it, questions about leadership and purpose in business, may very well be capitalism's most pressing issue today. Drawing on his inspiring journey as Chair and CEO of Best Buy, Hubert Joly describes how placing people and their aspirations at the core of companies is the key to aligning personal fulfilment, business success, and a positive impact on the world. The Heart of Business does much more than provide useful management principles and advice, though: it also nudges us to think about the meaning of life itself. With experience and wisdom, Hubert Joly makes a crucial contribution to the future of capitalism." — Thomas Buberl, CEO, AXA"Hubert Joly's The Heart of Business is both timely and timeless. A perfect leadership book for our era, it will help leaders across the world and at every level tap into the enduring truths about how to inspire people. Hubert's own transformation from a highly analytical, hard-charging McKinsey consultant into a purpose-led leader, brought to life in the book with memorable stories and true humility, shows readers why pursuing a noble purpose and putting people at the center is an extraordinary leadership formula open to everyone." — James M. Citrin, Leader, CEO Practice, Spencer Stuart; author, You're in Charge—Now What?"This book is a must-have for current or aspiring leaders. Having seen Hubert 'in action' as a fellow CEO, I am even more inspired reading about the principles that have guided him. The Heart of Business underscores the critical importance of human-centric management to foster growth and to ensure business is a genuine force of good— something our world desperately needs." — Mary Dillon, CEO, Ulta Beauty"Hubert Joly is a leader I deeply respect and admire. This compelling book captures his gift of using purpose and inspiring human connections with employees, customers, suppliers, investors, and communities. A must-read if you want to learn how to do this effectively." — John Donahoe, President and CEO, Nike"Hubert Joly's outstanding The Heart of Business will do for you what meeting and learning from him have done for me: it will truly and fully transform your approach to work, leadership, and life." — Rodolphe Durand professor and Joly Family Purposeful Leadership Chair, HEC Paris"After reviving multiple companies, Hubert Joly now takes on his biggest challenge: turning around capitalism itself. The Heart of Business is more than a management treatise or memoir. It is an exploration of how business can help people find meaning and purpose—and how companies themselves can identify their own noble purpose to guide them forward. Joly makes a compelling, business-oriented case for why the future of capitalism depends on helping people flourish at work." — Roger W. Ferguson, President and CEO, TIAA"Hubert Joly is one of the most gifted leaders of our time, with an extraordinary ability to navigate unimaginable business challenges while simultaneously lifting others around him to fulfill a higher purpose. The Heart of Business provides a practical and aspirational road map for all leaders to elevate their impact by focusing first on what matters most—the power of human connection. There is no better teacher than Hubert to inspire all of us to lead with vulnerability, empathy, and courage." — Michelle Gass, CEO, Kohl's"The amazing saga of Best Buy, led by Hubert Joly and his team, is one of the most inspiring and instructional stories of this century. The Heart of Business is a must-read book for leaders at all levels, in any organization! It is a road map for anyone who wants to become a leader of the future." — Marshall Goldsmith, number one New York Times–bestselling author, Triggers and What Got You Here Won't Get You There"The Heart of Business is a clarion call to rethink why and how we do business. Hubert Joly's leadership and humanity shine on every page, and his philosophy, shared through stories of the experiences and people who shaped it, has produced spectacular success. This book is as inspiring, authentic, and approachable as the author himself." — Cindy Kent, Executive Vice President and President, Senior Living, Brookdale"Hubert Joly turns traditional business concepts on their heads to prove that leading with purpose and heart to serve all stakeholders, not just shareholders, builds the most long-term value for any organization. The Heart of Business reveals why transformation starts with people and how it results in financial success. This practical and actionable guide is a must-read for any leader striving for inspiration and extraordinary results." — Linda Kozlowski, President and CEO, Blue Apron"In business, certain principles are musts for any CEO to be successful. Hubert Joly, fresh from his incredible success in Best Buy's turnaround, clearly enunciates these principles: pursue a noble purpose, make your employees feel important in the mission, include all stakeholders, and—if carried out correctly—the outcome will be substantial profits. This book is a road map for success in running any business, large or small." — Henry Kravis, cofounder, KKR"Fairy tale in business? No! A great, true story of effectiveness and great results. The Heart of Business is a must-read: Hubert Joly shares how he changed Best Buy by doing good and making employees happier and more passionate about their brand, the products, the customers, and the stores." — Maurice Levy, Chairman of the Supervisory Board, Publicis Groupe"The Heart of Business is a modern business guide that demonstrates the power of purpose and people to unlock value for all stakeholders. It delivers invaluable firsthand insight from Hubert Joly's transformative journey at Best Buy and elsewhere and reminds us that strategy is nothing more than words on paper until it is activated by 'human magic.' Hubert's thoughtful message is an inspiring and highly compelling call to action for any leader." — Patrice Louvet, President and CEO, Ralph Lauren"For more than a decade, I have watched with great admiration as Hubert Joly put his unique vision of how to lead into practice. In this book, he captures the core principles and experiences that made him so successful as a leader. By combining reflections with pragmatic examples that focus on the importance of purpose and people, Hubert has created the ultimate guide for the twenty-first-century leader." — Bill McNabb, former Chairman and CEO, Vanguard"In The Heart of Business, Hubert Joly distills a lifetime of lessons about business, leadership, and life. This is a relevant, compelling, and timely book from a courageous leader!" — Alan Mulally, former CEO, Ford Motor Company and Boeing Commercial Airplanes"Bravo, Hubert Joly! At last, here is a CEO who demonstrates how a business with employees aligned behind an inspiring purpose can enjoy unexpected, transformational success. Hubert Joly breaks the mold by boldly asserting—and proving—that heart, humanity, and even magic are essential to stakeholders' engagement and to sustained performance. If broadly practiced, this fresh and enlightened approach will make business a force for good and may even save capitalism." — Marilyn Carlson Nelson, former Chair and CEO, Carlson"I've had the good fortune of knowing Hubert for over a decade. The Heart of Business is a thought-provoking read on the notion that noble purpose is an essential driver of business success today. He reinforces this thesis with compelling anecdotes from his illustrious career and provides a practical guide to putting it into action. It is a timely and meaningful book that reminds us of the vital role companies can play in moving the world forward." — Shantanu Narayen, CEO, Adobe Systems"In The Heart of Business, Hubert Joly shares his principles about business and leadership, how he came to shape them, and how he has been putting them to work over the years. Whether you are fresh out of business school or a seasoned CEO, this is a wonderful book to include in your reading list." — Indra Nooyi, former Chairman and CEO, PepsiCo"As leaders and organizations look to create and nurture meaning for themselves, their employees, their customers, and the world, the lessons from Hubert Joly's The Heart of Business are more powerful than ever. Drawing on stories from a life well lived—and organizations well led—Joly's treatise inspires both new and seasoned leaders to consider why we work and how we can do so with power, heart, and purpose. Joly reminds us that reconnecting with what matters is what truly makes work work." — Eric Pliner, CEO, YSC Consulting"Hubert Joly proves that businesses don't need to choose between profit and purpose. But more than that, he shows us how it's done, with practical advice and clear examples. It's hard not to feel optimistic about the future of capitalism after reading this book." — Ginni Rometty, former CEO, IBM; Cochair, OneTen"People first! This book will bring back hope to those who doubt the sustainability of capitalism. Brilliantly illustrated by numerous heartfelt examples from his own professional life, Hubert Joly explains how a purposeful human organization, based on caring and trust, can turn the most desperate company into an industry leader. No surprise that Hubert Joly is one of the most respected business leaders today. He convincingly lays the path forward for business, and his advice should be followed." — Jean-Dominique Senard, Chairman, Renault"Business should be a force for good. Hubert Joly has shown that putting purpose and people at The Heart of Business is the best kind of executive leadership." — Kevin Sneader, Global Managing Partner, McKinsey & Company"The Heart of Business unveils a new paradigm of leadership for the twenty-first century, at odds with traditional thinking. It emphasizes purpose and its necessary alignment with people and culture. A new leadership approach is needed, focusing on long-term and sustainable performance and giving strong meaning to the contribution of everyone. Hubert's book describes a positive path for business, based on the diverse experience of his rich career and a profound conviction of the difference people make in our companies." — Jean-Pascal Tricoire, Chairman and CEO, Schneider Electric

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Book Synopsis__________________________‘Bruce Daisley is on a mission to change the world of work.’ The Times__________________________From the creator of hit podcast Eat Sleep Work Repeat comes a revolutionary re-envisioning of how to enjoy your job.Do you want to get more done, feel less stressed and love your job again?Sometimes having a job can feel like hard work. But between Monk Mode mornings, silent meetings and crisp Thursdays, the solutions are at your fingertips.Bruce Daisley knows a thing or two about the workplace. In the course of a career that has taken him from some of the world’s biggest media companies to Twitter, via Google and YouTube, he has become a leading expert on how we work now. And in his hugely popular podcast Eat Sleep Work Repeat, he has explored ways to fix it. Now he shares 30 brilliant – and refreshingly simple – tips on how to make your job more productive, more rewarding – and much, much more enjoyable.‘With just 30 changes, you can transform your work experience from bland and boring (or worse) to fulfilling, fun, and even joyful.’ Daniel Pink, author of When and Drive__________________________"This is a warm, wise and funny book which provides a terrific summary of some of the science - and stories - behind what makes work a positive part of people’s lives. From the importance of lunch to the value of laughter, this book gives witty and practical advice. I loved it and I’ve already started changing some of the things I do at work, as a result!" - Professor Sophie Scott"Don't quit yet! In this book, Bruce shares remarkable advice that may well have you laughing while you work and truly loving your job." - Biz Stone, Twitter co-founder“Bruce Daisley’s The Joy of Work is a joy to read. It translates the best of workplace psychology research into practical ways of establishing creative and liveable cultures at work—a must read for all of us 9-5ers!” - Professor Sir Cary Cooper, ALLIANCE Manchester Business School, University of Manchester“Bruce’s The Joy of Work is an important reminder of simple everyday practices to improve how we all work together, which will lead to greater team and individual happiness and performance. Great results will follow.” - Jack Dorsey, CEO of Twitter and Square"With just 30 changes, you can transform your work experience from bland and boring (or worse) to fulfilling, fun, and even joyful. Bruce Daisley has pulled together threads of research and woven them into a tapestry of strategies that actually work, and that don't depend on the CEO's sign-off for implementation. You can begin changing your work culture today at the individual, team, and organisational levels with these tactics that increase creativity, productivity, and satisfaction.” - Daniel Pink, author of WHEN and DRIVETrade ReviewBruce Daisley is on a mission to change the world of work and help ordinary people to kick their addiction to digital communication. His thesis is attractive and compelling: rather than free us up, new technology is tying us to our devices and desks and raising stress and unhappiness at work with no discernible increase in productivity . . . Daisley may be the man to lead the pushback. * The Times *[Daisley] offers helpful tips and ways of thinking to maximise your happiness and productivity at work without giving up your soul. * Evening Standard *You’ve probably read a lot about the positives of side hustles and freelance life, but what if you’re committed to a career within a company? European Twitter Vice-President Bruce Daisley has some of the answers . . . Bruce’s book is a manifesto for frustrated workers. * Balance *Combating workplace misery has become the mission of Bruce Daisley, European VP of Twitter and host of the podcast Eat, Sleep, Work, Repeat. His latest book, The Joy Of Work, is designed to make us fall back in love with our job again . . . Daisley’s book debunks many long-held assumptions about the workplace. * Grazia *For many people work has become joyless, but Daisley offers some easy fixes that any employee or team could implement straight away to make work feel better again . . . Daisley has a knack of showing how easy it is to make what are really rather small day-to-day changes at work. -- Book of the Month * Financial Times *

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Book SynopsisAn amazing portrait of how grifters came to be called visionaries and high finance lost its mind.' Charles Duhigg, bestselling author ofThe Power of HabitThe definitive inside story of WeWork, its audacious founder, and the company''s epic unravelling from the journalists who first broke the story wide open.In 2001, Adam Neumann arrived in New York after five years as a conscript in the Israeli navy. Just over fifteen years later, he had transformed himself into the charismatic CEO of a company worth $47 billion. With his long hair and feel-good mantras, the six-foot-five Neumann looked the part of a messianic Silicon Valley entrepreneur. The vision he offered was mesmerizing: a radical reimagining of work space for a new generation. He called it WeWork.As billions of funding dollars poured in, Neumann''s ambitions grew limitless. WeWork wasn''t just an office space provider; it would build schools, create cities, even colonize Mars. In pursuit of its founder's vision, the company spenTrade Review“Only a handful of books capture the zeitgeist of a business era. Add this one, a wild saga that caps a decade when founder-worshiping investors threw billions at well-spun visions—even those of a megalomaniac whose new-age real estate enterprise’s losses piled up as fast as its valuation climbed. The duo who broke the story of WeWork’s rise and fall have now artfully fleshed it out in a book whose colourful narrative is undergirded by deep context about the times, and enablers, that made Adam Neumann possible. John Helyar, #1 New York Times-bestselling co-author of Barbarians at the Gate “Eliot Brown and Maureen Farrell owned the WeWork story as it was unfolding. And now, with The Cult of We, we finally get the chronicle we deserve of a madness that consumed venture capital, corporate America and the world. It's an amazing portrait of how grifters came to be called visionaries, billions of dollars were bestowed on bong-hit ideas and high finance lost its mind.” —Charles Duhigg, author of The Power of Habit “Whether you know a lot or a little about the fall of WeWork, you won’t be able to put down The Cult of We by Wall Street Journal reporters Eliot Brown and Maureen Farrell. Their book is teeming with incredible details. While heroes are in short supply, the schadenfreude you’ll feel about the spectacular downfall of those who deserve it is delightful.’ Bethany McLean, bestselling co-author of The Smartest Guys in the Room ‘The lines between vision, bullshit, and fraud are narrow, and if you tell a thirty-year-old male that he is Jesus Christ, he’s inclined to believe you. The idolatry of founders in Silicon Valley will rage until the music stops playing. The Cult of We is a cautionary tale and a crisp page-turner.’ Scott Galloway, New York Times bestselling author of The Four

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Book SynopsisA rich sourcebook of design ideas for incorporating workspaces into domestic spaces through objects, spatial transformation or design targeted at consumers, practitioners and architects.Trade Review'Dream working environments for every creative worker' - IDEAT Hong KongTable of ContentsIntroduction • Mobile/Static • Horizontal/Vertical • Fold-outs/Partitions • Pockets/Pop-ups • Integrated/Detached • Project Credits • Index of Designers

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Book SynopsisIn the global marketplace, negotiation frequently takes place across cultural boundaries, yet negotiation theory has traditionally been grounded in Western culture. This book, which provides an in-depth review of the field of negotiation theory, expands current thinking to include cross-cultural perspectives.Trade Review"The Handbook of Negotiation and Culture, edited by two of the foremost authorities on the topic, represents an important contribution to the literature. All negotiation researchers should explore the contents of this volume. Cultural researchers will want to study the details carefully." —Max H. Bazerman, Harvard Business School"This book makes an important contribution to researchers of negotiation and culture. It provides an excellent overview of research findings, encourages new avenues for research, and is just plain exciting and thought-provoking."—Lisa A. Barron, University of California, Irvine"The Handbook of Negotiation and Culture: Theoretical Advances and Cross-cultural Perspectives is an excellent compilation of theory, reviews and commentary on culture and negotiation. This book will be a 'must' for negotiation researchers and sophisticated practitioners."—Roy Lewicki, Fisher College of Business, The Ohio State University"Two of the best informed academics at the interface of culture and negotiation select the savviest thinkers in the social psychology of negotiation. Each of these scholars is focused upon a key area in the negotiation process and asked to analyze the primary issues in their domain of expertise. Voila! The state-of-the-art is now in print. Negotiate it into your hands."—Michael H. Bond, Department of Psychology, The Chinese University of Hong Kong"The authors have succeeded in highlighting the myriad ways in which culture can affect how negotiators formulate their preferences, communicate about those preferences, and react to the deals they construct. As such, it is indeed a 'must read' for anyone who studies negotiation."—Administrative Science QuarterlyTable of ContentsTable of Contents for The Handbook of Negotiation and Culture List of Tables and FiguresA ix ForewordA A A A A A A A A A A A A A xi PrefaceA A A A A A A A A A A A A A A A A A xv part one.A A A A A A A A A A basic psychological processes IntroductionA A A A A A A A A 3 1. The Evolution of Cognition and Biases in Negotiation Research: An Examination of Cognition, Social Perception, Motivation, and EmotionA A A A A A A A A A A A A A A 7 Leigh Thompson, Margaret Neale, and Marwan Sinaceur 2. Cultural Differences and Cognitive Dynamics: Expanding the Cognitive Perspective on NegotiationA A A A A A A A A A A A 45 Michael W. Morris and Michele J. Gelfand 3. I Laughed, I Cried, I Settled: The Role of Emotion in NegotiationA A A A A A A A A A 71 Bruce Barry, Ingrid Smithey Fulmer, and Gerben A. Van Kleef 4. Culture and Emotions in Intercultural Negotiations: An OverviewA A A A A A A 95 Rajesh Kumar 5. Motivation in Negotiation: A Social Psychological AnalysisA A A A A A A A A A A A A A A A A 114 Carsten K. W. De Dreu part two.A A A A A A A A social processes IntroductionA A A A A A A A A 139 6. Communication Processes in Negotiation: Frequencies, Sequences, and PhasesA A A A A 143 Laurie R. Weingart and Mara Olekalns 7. Culture and Negotiation ProcessesA A A A A A A A A A A A A 158 Wendi Lyn Adair and Jeanne M. Brett 8. Resolving Disputes Between Faceless Disputants: New Challenges for Conflict Management TheoryA A A A A A A A A 177 Debra L. Shapiro and Carol T. Kulik 9. Culture and Conflict: Enlarging Our Dispute Resolution FrameworkA A A A A A A A A A A A 193 Catherine H. Tinsley part three.A A A A A negotiation in context IntroductionA A A A A A A A A 213 10. The "Dark Side" of Social Context: The Role of Intergroup Paranoia in Intergroup NegotiationsA A 219 Roderick M. Kramer 11. Cultural Structuring of the Social Context of NegotiationA A A A A A 238 Michele J. Gelfand and Deborah A. Cai 12. Contractual and Emergent Third-Party InterventionA A A A A A A A A A A A A A A 258 Donald E. Conlon and Christopher J. Meyer 13. Adaptive Third Parties in the Cultural MilieuA A A A A A A A A A 280 Peter J. Carnevale, Yeow Siah Cha, Ching Wan, and Sam Fraidin 14. Justice and NegotiationA A A A A A A A A A A A A A A 295 Tom Tyler and Steven L. Blader 15. Justice Across Cultures: A Three-Stage Model for Intercultural NegotiationA A A 313 Kwok Leung and Kwok-Kit Tong 16. What Do Communication Media Mean for Negotiators? A Question of Social AwarenessA A A A A 334 Kathleen L. McGinn and Rachel Croson 17. At the Crossroads of Culture and Technology: Social Influence and Information-Sharing Processes During NegotiationA A A A A A 350 Zoe I. Barsness and Anita D. Bhappu 18. Conflicting Interests in Social Life: Understanding Social Dilemma DynamicsA A 374 J. Mark Weber and David M. Messick 19. Cross-Cultural Perspectives on Cooperation in Social DilemmasA A A A A A A A A A A A A A 395 Jeanne Brett and Shirli Kopelman part four.A A A A A A A epilogue 20. Integrating Negotiation and Culture ResearchA A A A A A A A 415 Michele J. Gelfand and Jeanne M. Brett ContributorsA A A A A A A A 429 Author IndexA A A A A A A 435 Subject IndexA A A A A A A 451

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Book SynopsisTrade ReviewWinner of the 2016 Max Weber Book Award, Organizations, Occupations, and Work Section of the American Sociological Association Winner of the 2016 Mary Douglas Prize for Best Book, Sociology of Culture Section of the American Sociological Association Co-Winner of the 2016 Distinguished Book Award, Sociology of Law Section of the American Sociological Association Co-Winner of the 2016 Silver Medal in Career (Job Search, Career Advancement), Axiom Business Book Awards One of Choice's Outstanding Academic Titles for 2015 "Pedigree: How Elite Students Get Elite Jobs is an academic book with the requisite references to gender theory and Marxist concepts of inequality. But read it carefully and it becomes something far more useful--a guide on how to join the global elite."--Economist "[Rivera's] richly described account is mesmerising--and horrifying."--Gillian Tett, Financial Times "[Pedigree] provides an insider look at how top-notch places hire, and explores how their processes serve those with the most privileged and affluent backgrounds."--Bouree Lam, The Atlantic "Forget Hollywood. Forget the American Dream. In Pedigree, Lauren Rivera discloses the harsh reality of landing a job on Wall Street... In this valuable book, [she] sheds light on [the] selection process, homing in on how employers contribute to elite reproduction. The outcome is a highly informed analysis of class and cultural capital."--Angelia Wilson, Times Higher EducationTable of ContentsAcknowledgments xi 1 Entering the Elite 1 2 The Playing Field 29 3 The Pitch 55 4 The Paper 83 5 Setting the Stage for Interviews 113 6 Beginning the Interview: Finding a Fit 135 7 Continuing the Interview: The Candidate's Story 147 8 Concluding the Interview: The Final Acts 183 9 Talking It Out: Deliberating Merit 211 10 Social Reconstruction 253 11 Conclusion 267 Afterword to the Paperback Edition 287 Appendix A Who Is Elite? 291 Appendix B Methodological Details 295 Appendix C List of Interviews 311 Notes 319 References 351 Index 369

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Book SynopsisThe bestselling guide fully updated for the post-Lean In era For nearly two decades, Hardball for Women has shown women how to get ahead in the business world. Whether the arena is a law firm, a medical group, a tech company, or any other work environment, Hardball for Women decodes male business culture and shows women how to break patterns of behavior that put them at a disadvantage. It explains how to get results when you “lean in” without being thrown off balance. Illustrated with real-life examples Hardball for Women teaches women how to: Successfully navigate middle management to become a leader in your field Be assertive without being obnoxious Display confidence Engage in smart self-promotion Lead both men and women—and recognize the differences between them Use “power talk” language to your advantage

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Book SynopsisA super-stylish new handbook from Merchant & Mills containing all the answers to sewing’s most frequently asked questions. Providing an overview on the art of sewing, this handy volume is packed with information on the tools and materials you will need, seasoned with homegrown tips on essential good practice. Topics given the full Merchant & Mills treatment range from the planning stages through to putting the finishing touches to your project. Measuring and marking, form (including darts and gathering), seams, ease, hems, interfacing and closures such as buttons and zips are all covered. There is expert advice on using and understanding patterns, performing basic alterations, and of course plenty of tips on making the most of any dressmaker's best friend – the iron. Successful sewing is very achievable: just make sure that you have this book to hand at all times, and bear in mind the Merchant & Mills motto: do it once, do it well.

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Book SynopsisStrategy and Business 2012 Organizational Culture Book of the Year This third edition of the classic resource, Productive Workplaces is smart, well-written and well-researched, thoughtful, somewhat provocative, and a one-of-a-kind review of the integration of economics, technology, and people. It covers such topics as: the work on self as integral to organizational change; the revision of Lewinian concepts for a new era; and the history behind getting everybody improving whole systems as a response to fast change and increasing diversity (not the same as using any particular method). The themes, case studies (many revisited), and models are as relevant as ever.Table of ContentsUpdates from the Field xxi Foreword by Billie Alban: The Existential Question xxiii Preface: Welcome to Productive Workplaces, 25th Anniversary Edition xxvii Introduction: Getting the Most from Productive Workplaces xxxiii Part One Mythology and Managing 1 One A Mythology of Organizational Change 3 Two How I Learned to Manage by Managing 15 Part Two Searching for Productive Workplaces 33 Three Scientific Management: A Tale of Two Taylors 35 Four Taylor Invents a New Profession 59 Five Action Research: Lewin Revises Taylorism 79 Six Lewin’s Legacy to Management 97 Seven The Transition to Experiential Learning 113 Eight McGregor and the Roots of Organization Development 133 Nine Theories X and Y for a New Generation 149 Ten Emery and Trist Redefine the Workplace 167 Eleven Learning to Work in a New Paradigm 185 Part Three Learning from Experience 203 Twelve Putting Action Research to Work 207 Thirteen Rethinking Diagnosis and Action 221 Case 1. Food Services Turnover: Action Research and Human Resource Accounting 223 Case 2. Chem Corp R&D: Managers Do Their Own Feedback 230 Case 3. Packaging Plant: Operators Meet Expert Analysis 235 Case 4. Solcorp: Expertise Can’t Fix the Old Paradigm 244 Fourteen Managing and Consulting in Permanent White Water 253 Fifteen Involving Everyone to Improve the Whole 269 Case 5. Medical School: Stakeholders Plan the Future 270 Case 6. Printing Inc.: Getting the Report Out of the Drawer 277 Sixteen Revising Theories of What Works 289 Seventeen Making Systems Thinking Experiential 303 Part Four Integrating the Past into the Present 317 Eighteen 21st Century Managing and Consulting 321 Nineteen Changing Everything at Once 343 Twenty Teamwork in a Fast-Changing World 375 Twenty One Designing Work for Learning and Self-Control 387 Twenty Two Future Search: The Whole System in the Room 411 Twenty Three Cross-Cultural Future Searching 427 Part Five Learning Then and Now 443 Twenty Four: Ten Cases Decades Later: What’s Sustainable About “Change”? 445 Twenty Five: Changing the World One Meeting at a Time 459 Twenty Six: The Future Never Comes, It’s Already Here 471 References 483 Acknowledgments 501 About the Author 505 Index 507

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Book SynopsisLeadership is not a rank, it is a responsibility. Leadership is not about being in charge, it is about taking care of those in your charge.When we take care of our people, our people will take care of us. They will help see that our cause becomes a reality.In Leaders Eat Last, Simon Sinek, internationally bestselling author of Start With Why, investigates these great leaders from Marine Corps Officers, who don''t just sacrifice their place at the table but often their own comfort and even their lives for those in their care, to the heads of big business and government - each putting aside their own interests to protect their teams.''Simple and elegant, it shows us how leaders should lead'' William Ury, co-author of Getting to YesTrade ReviewAs refreshingly simple and easy to follow as it is thought-provoking * Management Today *

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Book SynopsisThis book helps a manager understand and assess personal cultural intelligence and how to leverage this capability in diverse work environments.Trade Review"This book is an immensely useful guide to the use of cultural intelligence at work. Cultural intelligence is the individual's capacity for successful work and social adaptation to new cultural settings, and indeed to any unfamiliar social environment. Part I details the various components of cultural intelligence. Part II provides realistic, practical, culture-sensitive stories from intercultural work settings. It describes how leading multicultural organizations deal with cultural diversity, how to create high performing international teams, how to improve job assignments to other cultures, how to deal with a diverse work force, and how to lead people in international organizations."—Harry C. Triandis, University of Illinois, at Urbana-Champaign"One of tomorrow's certainties is that more and more people will need to understand the effects of culture on behavior and the impact of cultural differences. In CQ, the authors give us important frameworks and insights for developing an understanding of cultures other than our own. Throughout the book, interesting, intriguing, and stimulating examples are presented that focus on cultural differences in workplace interactions and the necessity for dealing with them effectively from the points of view of all stakeholders involved."—Richard Brislin, University of HawaiiTable of ContentsContents Preface Section I ' Understanding Cultural Intelligence Chapter 1: Introduction - Positioning Cultural Intelligence in the Global Economy Chapter 2: What is Cultural Intelligence & Why Does It Matter? Chapter 3: Preparing Your Mind: The Cultural Strategic Thinking Basis of CQ Chapter 4: Directing Your Energy: The Motivational Basis of CQ Chapter 5: Presenting Yourself: The Behavioral Basis of CQ Section II ' Applying CQ to Your Workplace Chapter 6: Working Effectively in the Culturally Diverse Workplace Chapter 7: Succeeding in Global Work Assignments Chapter 8: Building High Performing Global Teams Chapter 9: Leading Globally Chapter 10: Summary and Concluding Thoughts Further Readings Appendix: A Self-Assessment of Your CQ Index About the Authors

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Book SynopsisWhat makes an engaging presentation or a useful meeting? How can companies motivate and inspire people to do their best at work? Who are the most effective leaders? Bestselling author and scientist Dr John Medina uses peer-reviewed research to answer the most important questions about the workplace today, providing answers that will help you get ahead. The author of international bestseller Brain Rules, Medina here turns his expertise to the professional world, guiding the reader through what brain science and evolutionary biology have to say on topics ranging from office space and work—life balance to power dynamics and work interactions. He examines why taking breaks in nature during the workday improves productivity; how planning a meeting beforehand makes it more effective; why open plan isn’t a good office plan; how a more diverse team is a better team; why allowing for failure is vital to a company’s success; and much more. Breaking down the science to practical applications that every reader can understand and benefit from, Brain Rules for Work is the essential guide to modern office life.

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Book SynopsisHarnessing the power of technology is one of the key measures of effective leadership. Leadership Strategies in the Age of Big Data, Algorithms, and Analytics will help leaders think and act like strategists to maintain a leading-edge competitive advantage. Written by a leading expert in the field, this book provides new insights on how to successfully transition companies by aligning an organization's culture to accept the benefits of digital technology.The author emphasizes the importance of creating a team spirit with employees to embrace the digital age and develop strategic business plans that pinpoint new markets for growth, strengthen customer relationships, and develop competitive strategies. Understanding how to deal with inconsistencies when facts generated by data analytics disagree with your own experience, intuition, and knowledge of the competitive situation is key to successful leadership.Table of ContentsChapter 1. Developing Effective Leadership:The human interface with big data, algorithms, and analytics. Chapter 2. Initiate speed of implementation to maintain a digital advantage. Chapter 3. Apply analytics to concentrate at the decisive point for maximum impact. Chapter 4. Activate maneuver and indirect approach to create surprise. Chapter 5. Employ big data to determine the culminating point of a competitive campaign. Chapter 6. Use data to determine how long to maintain offensive action. Chapter 7. Align big data with the corporate culture. Chapter 8. Decide on a bold approach or cautious restraint based on data analytics. Chapter 9. Utilize big data, algorithms, and analytics to maximize use of competitor intelligence. Chapter 10. Choose offensive and defensive strategies by understanding the human interaction. Chapter 11. Factor-in friction and luck that make analytics a gamble. Chapter 12. Use data to neutralize the competitor’s effectiveness. Appendix. Strategic Business Plan outline.

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Book SynopsisCofounder of Fast Company magazine and bestselling author of Mavericks at Work and Practically Radical shows how true business innovation can spring from the unlikeliest places. Far away from Silicon Valley, in familiar, traditional, even unglamorous fields, ordinary people are unleashing extraordinary advances that amaze customers, energize employees, and create huge economic value. Their secret? They understand that the work of inventing the future doesn't just belong to geeks designing mobile apps and virtual-reality headsets, or to social-media entrepreneurs hoping to launch the next Facebook. Some of today's most compelling organizations are doing brilliant things in simple settings such as retail banks, office cleaning companies, department stores, small hospitals, and auto dealerships.William C. Taylor, cofounder of Fast Company and best-selling author of Practically Radical, traveled thousands of miles to visit these hotbeds of simple brilliance and unearth the principles and practices behind their success. He offers fascinating case studies and powerful lessons that you can apply to do ordinary things in extraordinary ways, regardless of your industry or profession. Consider, for instance, how... ·Miami Beach's dazzling 1111 Lincoln Road reimagined the humble parking garage as a high-profile public space that hosts weddings, yoga classes, and celebrity gatherings.·USAA, the financial-services giant that provides soldiers and their families with insurance and banking products, inspires frontline employees to deliver legendary service by immersing them in military culture.·Pal's Sudden Service, a fast-food chain with a cult following, serves up burgers and fries with such speed and accuracy that companies from other industries pay to learn from its astonishing discipline. ·Lincoln Electric, a manufacturer based in Euclid, Ohio, dominates its ultracompetitive markets with a fierce devotion to quality and productivity. But the key to its prosperity is a share-the-wealth model that gives everybody a sense of security and a piece of the action. It has maintained a strict no-layoff pledge since 1958. As Taylor writes: “The story of this book, its message for leaders who aim to do something important and build something great, is both simple and subversive: In a time of wrenching disruptions and exhilarating advances, of unrelenting turmoil and unlimited promise, the future is open to everybody. The thrill of breakthrough creativity and breakaway performance . . . can be summoned in all sorts of industries and all walks of life, if leaders can reimagine what’s possible in their fields.” Simply Brilliant shows you how.

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Book Synopsis* Instant Wall Street Journal bestseller * Translated into 18 languages* #1 Most Recommended Book of the year (Bloomberg annual survey of CEOs and entrepreneurs)* An Bloomberg, Financial Times, Forbes, Inc., Newsweek, Strategy + Business, Tech Crunch, Washington Post Best Business Book of the year* Recommended by Bill Gates, Daniel Kahneman, Malcolm Gladwell, Dan Pink, Adam Grant, Susan Cain, Sid Mukherjee, Tim FerrissWhy do good teams kill great ideas?Loonshots reveals a surprising new way of thinking about the mysteries of group behavior that challenges everything we thought we knew about nurturing radical breakthroughs.Safi Bahcall, a physicist and entrepreneur, shows why teams, companies, or any group with a mission will suddenly change from embracing new ideas to rejecting them, just as flowing water will suddenly change into brittle ice. Mountains of prin

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Book Synopsis“If you want to understand modern-day Silicon Valley, you need to read this book.” John CarreyrouTrade Review"Mike Isaac’s dramatic account of the rise and fall of Uber at the hands of founder Travis Kalanick is all thriller." -- Festive Wish List: Tech Books 2019 - The Evening Standard"Travis Kalanick changed an entire industry, made billions of dollars, and made a company into a verb, and he did so by destroying anything and anyone who stepped in his way. A riveting read about bro culture gone awry." -- Nick Bilton - Vanity Fair"Mike Isaac reveals the toe-curling tale of how Travis Kalanick drove a revolutionary taxi app to global success — and the brink." -- The Sunday Times"[Isaac’s] meticulously reported account of Uber’s trajectory avoids the easy paths." -- Nitasha Tiku - Wired"... entertaining and well-researched book…" -- Business Book of the Year 2019 - The Sunday Times"If you want to understand modern-day Silicon Valley, you need to read this book. The tale of Uber, the queen of the so-called ‘unicorns,’ is a parable about power—and the lengths to which some startup founders will go to amass it and hold onto it. Aside from being a delicious read, Mike Isaac’s account is also teeming with new revelations that will shock and outrage you." -- John Carreyrou"[Isaac] spins a compelling yarn that chronicles the transit company’s unruly development into… a publicly traded, billion-dollar global behemoth, often aided by spying on competitors and outwitting transportation regulators… [Super Pumped] is no dry business profile but a tale that Isaac has deeply reported yet still made accessible." -- William Nottingham - Los Angeles Times"What makes 'Super Pumped' different, and justifies its description as a page-turner rather than a dry corporate history, is the visceral world in which Kalanick was determined to operate. It’s a gripping account of Uber’s rapid rise, its pitched battles with taxi unions and drivers, the company’s toxic internal culture and the bare-knuckle tactics it devised to overcome obstacles in its quest for dominance." -- Engineering and Technology"Isaac is great at the ticktock of events as they unfold, but his best work comes when he steps back to examine the bigger picture." -- Leslie Berlin - The New York Times Book Review"... if you want to understand how some of Silicon Valley’s biggest players tick, this is the book for you." -- City AM"Tenacious New York Times technology correspondent Mike Isaac chronicles the dramatic rise, fall and subsequent hand-wringing at the world’s most controversial start-up." -- Best tech Christmas gift ideas for 2019 - inews

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Book SynopsisThe symptoms of menopause transitions have profound implications for work and are, in turn, affected by work. Despite this, the topic is rarely discussed in management and organization studies. Providing an overview of existing knowledge in the field of menopause in the workplace, this collection re-theorizes the management of human resources as it relates to the connections between gender, age and the body in the workplace environment with an intersectional analysis. Offering theoretical frameworks from experts as well as possible practical approaches that can be implemented in workplaces to support women transitioning through menopause, this is a go-to reference for academics and policy makers working in the field.Table of Contents1. Introduction - Vanessa Beck and Jo Brewis 2. Bodies of Change: Menopause as Biopsychosocial Process - Karen Throsby and Celia Roberts 3. Exploring Menopause Transition in the Workplace - Carol Atkinson, Jo Duberley and Catrina Page 4. Workplace Policies, Menopause and Flexible Working: The Need for a More Collective Approach - Jane Parry 5. Menopause and Trade Unions - Vanessa Beck 6. Spatial (In)justice and Hot Flushes in the Workplace: Some Musings and Provocations - Jo Brewis 7. Menopause and the Possibilities of Male Allyship - Hannah Bardett, Kathleen Riach and Gavin Jack 8. Conclusion - Vanessa Beck and Jo Brewis

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Book SynopsisA game-changing book about the revolutionary potential of working from home, by two experts who work — and live — together. Out of Office is a book for every office worker — from employees to managers — navigating the return to the office since the outbreak of COVID-19. The lockdowns of 2020–21 have shown us a new path forward, one that doesn’t involve hellish daily commutes and set schedules that no longer make sense. But how can we realise that future in a way that benefits workers and companies alike? Using groundbreaking reporting and interviews with workers and managers around the world, Charlie Warzel and Anne Helen Petersen illuminate the key values that should be driving this conversation: trust, fairness, flexibility, inclusive workplaces, equity, and work–life balance. Above all, they argue that companies need to listen to their employees — and that this will promote, rather than impede, productivity and profitability. Out of Office is about so much more than Zoom meetings and hybrid schedules: it aims to reshape our entire relationship to the office.Trade Review‘This book will challenge you to rethink what it takes to make remote work work — not just for companies, but for people. With lucid writing, provocative examples, and refreshing candour, Charlie Warzel and Anne Helen Petersen highlight what too many workplaces are doing wrong — and how we can start getting it right.’ -- Adam Grant, #1 New York Times bestselling author of Think Again and host of the TED podcast WorkLife‘If you believe there’s a better way to live than refreshing your work email until you close your eyes at night, you’ll appreciate this deep dive into how workers relate to the office.’ -- Angela Haupt * Washington Post *‘Warzel and Petersen offer good and sensible advice.’ -- Emma Jacobs * Financial Times *‘Having left their New York desk jobs and moved to Montana, leading culture journalists Warzel and Petersen see today’s pandemic-driven work-at-home situation as a cobbled-together compromise and explain how we can create true out of office work schedules benefiting both workers and employers.’ * Library Journal *‘Out of Office isn’t just a book about remote work. It’s a book that helps us imagine a future where our lives — at the office and home — are happier, more productive, and genuinely meaningful. As companies and employees imagine their post-pandemic futures, Charlie Warzel and Anne Helen Petersen have provided an essential framework for rethinking how we work.’ -- Charles Duhigg, bestselling author of The Power of Habit and Smarter Faster Better‘Offers straight-talking, accessible self-help.’ -- Johanna Thomas-Corr * New Statesman *‘Great for making you think about the life you want to live and cultivate outside of your laptops.’ -- Susan Riley * Stylist *‘Insightful and timely … Never sacrificing meaningful analysis for easy answers, this is a remarkable examination of the rapidly-changing workplace.’ * Publishers Weekly, starred review *‘The authors take the reader on a deeply researched tour through America’s broken work landscape and sketch out a vision of what a better future might look like.’ -- David Wainer * Bloomberg Businessweek *‘Based on a historical review of workforce expectations, journalists Warzel and Petersen focus on four key areas for strategic change to improve working conditions, employee satisfaction, and wellness … Prior to the pandemic, worker burnout, transience, and dissatisfaction were culminating in a call for change. The pandemic and remote-work chaos heightened awareness of the need for change, the return to work now occurring provides the opportunity, and this book provides a roadmap.’ * Booklist *‘[T]imely and often prescient.’ * The Sydney Morning Herald *Praise for Can’t Even: ‘Can’t Even is a compelling exploration of the phenomenon of burnout and how an entire generation has been set up to fail. As a Millennial, reading this book was a deeply cathartic experience. Anne Helen Petersen articulates the struggles and motivation of a generation so impeccably. Reading this book made me feel like finally, someone understands me. I wish I could give this book to everyone I know.’ -- Taylor Lorenz, culture reporter, New York TimesPraise for Can’t Even: ‘[A] cogent explanation of the millennial landscape, incorporating in-depth research, interviews, and her own experiences to define the problems that millennials face as they attempt to live up to high, occasionally near-impossible expectations … Petersen provides an appropriate amount of historical context — especially regarding demographics, economics, and labour issues — from the Great Depression to the present, which allows readers to clearly see the shift people have undergone in their thinking about what constitutes success or happiness. This chronicle of changes is well worth reading, as the author explains so much about life in the age of Trump. Throw in the candid discussions by millennials — most of whom are burned out and can’t find satisfaction in their lives, even as they work diligently — and the book becomes an even more useful and insightful series of lessons. A well-researched and rendered analysis of why so many millennials feel overwhelmed despite their best efforts.’ STARRED REVIEW * Kirkus Reviews *Praise for Can’t Even: ‘In a cultural moment rife with inter-generational sparring (“OK, Boomer”), and with millennials garnering criticism for their transient-appearing lifestyles (never buying houses or napkins), Buzzfeed culture writer Petersen cracks open why millennials behave the way they do and how the lifestyles that have been forced upon them are a detriment to society as a whole … Petersen is generous in divulging personal experiences and hopeful even at her most enraged. This galvanising read reminds readers that what seems impossible is absolutely not, especially for a generation with so little to lose.’ STARRED REVIEW -- Michael Ruzicka * Booklist *Praise for Too Fat, Too Slutty, Too Loud: ‘Anne Helen Petersen’s gloriously bumptious, brash ode to non-conforming women suits the needs of this dark moment. Petersen’s careful examination of how we eviscerate the women who confound or threaten is crucial reading if we are ever to be better.’ -- Rebecca Traister, New York Times bestselling author of All the Single LadiesPraise for Too Fat, Too Slutty, Too Loud: ‘In a time when women are under constant attack, I am so grateful for Anne Helen Petersen’s sharp and topical book. Petersen nails the magnetism of women who break boundaries and the punishment that often comes along with it. All women will see a bit of themselves in the “unruly”.’ -- Jessica Valenti, New York Times bestselling author of Sex ObjectPraise for Too Fat, Too Slutty, Too Loud: ‘Supremely thoughtful … [S]nappy and compelling … [Petersen’s essays] highlight the paradoxical expectations American culture places on women, in particular, the mixed messages it sends: the “you can do anything”, rubbing awkwardly against the “you can’t do everything”.’ -- Megan Garber * The Atlantic *Praise for Scandals of Classic Hollywood: ‘Clear and convincing … Although Petersen’s book benefits from intelligent analysis of archival research, she writes with the verve of an enthusiast.’ * LA Times *Praise for Scandals of Classic Hollywood: ‘[This] dishy book delivers the juicy anecdotes readers crave.’ * NY Post *Praise for Scandals of Classic Hollywood: ‘Not merely a rehash of salacious old Hollywood gossip, Petersen revivifies flattened images of Hollywood icons … Wide-ranging and surprisingly thoughtful.’ * Kirkus Reviews *‘Journalists Charlie Warzel and Anne Helen Petersen examine both the benefits and pitfalls of remote work in societal terms … For better or worse, our relationship with the office has changed forever.’ -- Rachel King * Fortune *‘[S]imilar to the wisdom echoed in Jenny Odell’s How to Do Nothing, they ask us to reconsider our emotional devotion to labour and reprioritise the things that matter most … Out Of Office is not an easy cure-all for the various problems and inequities that plague our current workforce, it’s a call to action: we only get one life, so why should we believe that we must live to work?’ -- Vanessa Willoughby * LitHub *‘Inspired by the writers’ own rocky experiences with flexible work and informed by conversations with hundreds of workers across industries and sectors, the book is a wide-ranging discussion of the forces shaping the Great Resignation.’ * Future Forum *‘Thankfully, Warzel and Petersen’s book is less about ~these unprecedented times~ and more about how the culture shift of the pandemic can maybe be an opportunity to solve issues that have existed in the corporate world since before we wore masks every day.’ -- Amanda Silberling * TechCrunch *‘It offers a worthy balancing act that shows the promises and pitfalls of working at home as opposed to at the office. In the end, the book is about how to structure a work environment — one that makes workers more productive, feel like they are doing meaningful work and ultimately renders them happier employees.’ -- Eric Allen Been * TechRepublic *‘Examine just what working from home really is for workers across America, who it’s working for, and who it’s working against! This is a book that aims to reshape our entire relationship to the office, no matter where we sit.’ -- Mara Freedman * The Riveter *

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Book SynopsisA smart, science-based approach to retaining your talent and making the world of work a better place.Right now, we’re confrontinga once-in-a-century opportunity to create a future of work that’s better for everyone. The old corporate standard of extreme hours, sleep deprivation, and nonstop travel is dead. And knowledge workers don’t miss it. They’re expecting today’s leaders to create the workplace of tomorrow: a hybrid ecosystem that thrives on flexibility, diversity of thought, and enables every employee to reach peak performance. In The Brain-Friendly Workplace, Friederike Fabritius offers a science-based and field-tested blueprint for tomorrow’s workplace. Through her easy-to-follow program, entire organizations are discovering how small, inexpensive changes can lead to advantages like better employee performance, higher job satisfaction, and stronger talent retention.

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Book SynopsisA first-of-its-kind, science-backed toolkit takes a holistic approach to burnout prevention by helping individuals, teams, and leaders build resilience and thrive at work. Burnout has become one of the most talked about workplace topics, and its impact is far-reaching. The 24/7 pace of work, constant demands, and scant resources can easily put busy professionals on a path to burnout, a cycle that has only accelerated during the COVID-19 pandemic. Burnout affects the health and well-being of the entire organization, yet most attempts to help focus on quick-fix strategies aimed at individuals. Something is missing. In Beating Burnout at Work: Why Teams Hold the Secret to Well-Being and Resilience, Paula Davis, founder of the Stress & Resilience Institute, provides a new framework to help organizations prevent employee burnout. Davis's research-driven, fast-reading, and actionable book is the first of its kind to explore a new solution to the burnout problem at work: a comprehensive approach focused on building the resilience of teams of all sizes. Davis argues that teams, and their leaders, are uniquely positioned to create the type of cultures that are needed to prevent burnout. In Beating Burnout at Work, Davis shares stories from her work coaching, teaching, and training leaders and teams of all sizes, and she explores:How she navigated her own burnout as a lawyer, and how that led her to study burnout and launch a business with the aim of helping organizations and their employees become more resilient; How teams and leaders can utilize simple, science-backed strategies to create cultures that promote resilience and well-being and reduce burnout; How the Mayo Clinic, one of the most renowned medical centers in the world, has developed a powerful model to reduce burnout in its organization; How organizations dealing with high-stress challenges, including the US Army, work to increase resilience in a systemic way; andHow the German company trivago is piloting a new approach to work amid COVID-19 in order to increase team connection and resilience.Solving the burnout puzzle requires a systemic approach. In Beating Burnout at Work, Davis offers an actionable method to help leaders create cultures of well-being and resilience in their organizations.Trade Review"Timely lessons, in mercifully compact form." * Financial Times *"Searching, empathetic, and timely . . . . Davis describes the burnout process as more complicated than simply being tired from working too hard; she views it as a manifestation of chronic workplace stress, and as a 'gateway process' to more serious health problems, such as depression and panic attacks. She asserts that the key to getting through burnout is to avoid trying to do so alone. The silver bullet, she says, is teamwork." * Kirkus *"Building resilience is a team sport, not an individual trait. In this groundbreaking book, Paula Davis gives us a roadmap for creating stronger teams and sustainable well-being. Beating Burnout at Work is loaded with practical strategies and steeped in great research." * Tom Rath, author of Life's Great Question and StrengthsFinder 2.0 *"In Beating Burnout at Work, Paula Davis provides a critical field guide for explaining burnout in your organization as well as some practical steps that organizations and teams can use to avoid it. This book is a must for anyone who's feeling overwhelmed and looking to find ways to get back into balance." * Dr. Laurie Santos, Professor of Psychology at Yale, Host of the Happiness Lab Podcast, and Creator of Yale's Most Popular Course, Psychology & the Good Life *"The COVID-19 pandemic only exacerbated a trend that has permeated throughout the workplace: We're all feeling more stretched, more exhausted, and more overwhelmed. Beating Burnout at Work highlights how we can diagnose burnout, and how leaders can change work practices to ensure their employees are able to bounce back stronger and more resilient than before." * Dr. Jon M. Jachimowicz, Assistant Professor, Organizational Behavior Unit, Harvard Business School *"Not only was Beating Burnout at Work informative, but reading it was delightful. Davis nailed the art of delivering complex, evidence-based information using accessible language, a smooth cadence and such a relatable voice. Best of all is the way she animated key points with anecdotes and storytelling. Here is how engaged I was: If the book were a person I would take it to lunch immediately just to swap stories with a smart friend." * Alyssa Brennan, Director, Strategic Projects, Global Security & Resilience Services at Google *"The unique team and systems approach in Beating Burnout at Work is practical and goes beyond treating the symptoms of individual burnout to identifying and treating root causes that impact everyone in the work environment. This sets the stage for lasting change." * Beth Hammer, MSN, RN, ANP-BC *"I don't remember being a part of a team that enjoys getting together and talking through issues as much as the group I'm working with now, and I can credit much of that to the tools Paula gave us and shares in her book, Beating Burnout at Work." * Lauren A. Shure, Maj, USAF, Deputy Chief, Special Victims' Counsel *"Understanding how to avoid burnout and build resilience in yourself and in your team is, more than ever, a foundational and essential skill. No one understands this topic more deeply than Paula Davis, and in Beating Burnout at Work she outlines a powerful data-driven and research-based framework for countering burnout." * Jack Newton, CEO and Founder, Clio, and author of The Client-Centered Law Firm *"Paula is a thought leader in the application of the science of resilience to teams, and I'm excited that she has translated her incredible work into such a user-friendly guide for leaders and organizations. As questions about the future of work increase, her book opens the door for a much-needed conversation about burnout and how to create positive cultures at work." * Mary Shen O'Carroll, Director of Operations, Technology & Strategy, Google *

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Book SynopsisTrade ReviewThere is a wild, untamed connection between our inherent creativity and our yearning for a meaningful, purpose-driven life. Chase’s experiences and his commitment to creating make him the perfect guide as we set out on our own adventures to learn how creativity has the power to change everything. — Brené Brown, Ph.D., Author of the New York Times #1 Bestseller, Dare to Lead I have always believed that you will enjoy life and be more successful if you focus on creating amazing experiences; businesses and relationships. Chase’s book Creative Calling is an engaging guide to doing just that, from a man who has followed his passions and created a company in CreativeLive to inspire others. — Sir Richard Branson, Virgin Group Founder Creative Calling is a trail guide for anyone stepping onto the path of creativity, whether for personal fulfillment or career aspirations. You won’t find a better resource to unlock your true potential and scale the heights of the creative economy. — Jimmy Chin, Oscar-winning Director of Free Solo Relentlessly generous and endlessly creative, Chase is challenging us to see the shifts in our culture and media as the opportunity of a lifetime. If you care about making things better, this book is here to help. — Seth Godin, Best-selling Author & Entrepreneur Chase Jarvis is my favorite person to go to for advice. I’m sure he’s tired of me calling him. He was one of the first people to recognize the power of the Internet for artists, and he still has the best insight for anyone looking to follow a creative path. He’s taught me so much. This book reads like a long, intimate conversation with Chase. And there’s nothing more valuable in the world. — Brandon Stanton, creator of Humans of New York and New York Times bestselling author Everyone has a dream. In Creative Calling, Chase gives us the closest thing there is to a roadmap for pursuing that dream—and succeeding in the process. It’s a must read for any creator or entrepreneur. — Daymond John, star of ABC’S "Shark Tank," founder/CEO of FUBU, and CEO of the Shark Group This book isn’t about your creativity calling, it’s about your creativity screaming from inside you—fighting to be heard and to be ready to change the world. — James Victore, artist, activist and author of Feck Perfuction Chase Jarvis is a remarkable creative spirit. His new book, Creative Calling, is proof positive that creativity is both an art and a practice. With great candor and deft insight, Chase debunks the myths surrounding what is means to be a creative person and proves that anyone and everyone can be creative. Creative Calling will whole-heartedly change the way you think about how and why humans create, and it will provide you with the inspiration to make a bigger life than you ever thought possible. — Debbie Millman, artist and chair of the School of Visual Arts Good design helps and delights others. Chase Jarvis shows you how to do it. — Stefan Sagmeister, designer and founder of Sagmeister & Walsh

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Book SynopsisLONGLISTED FOR THE FINANCIAL TIMES & MCKINSEY BUSINESS BOOK OF THE YEAR“I often talk about the importance of trust when it comes to work: the trust of your employees and building trust with your customers.Trade Review“Significant and timely, Neeley’s guidance will provide vital information to those struggling to work and lead in the virtual workplace.” — Publishers Weekly (starred review) “A timely, thoughtful and practical guide to moving to effective remote teamwork. . . . This Harvard Business School professor's 20-year research project comes at just the right time, with practical, accessible tips for leading remote work teams.” — Shelf Awareness “I often talk about the importance of trust when it comes to work: earning the trust of your employees and building trust with your customers. This book provides a blueprint for how to build and maintain that trust and connection in a digital environment.” — Eric S. Yuan, founder and CEO of Zoom “Neeley draws on her nearly two decades of research to answer the critical questions regarding how we best build productive and enjoyable virtual routines into our post-COVID-19 professional lives. Few of us are going back to the way we worked. Read her book and begin to prepare for the other side of this pandemic now.” — Larry Culp, CEO of General Electric (GE) “I can’t imagine a more timely book or a better person to write it. Neeley has deep knowledge of the science behind team communications and how best to lead from the next desk over or at a distance. Her vivid examples and insightful interpretations make the case for the growing importance of empathy and diversity. And her solutions to the productivity challenges of remoteness make this an essential guide for the future of work.” — Rosabeth Moss Kanter, Harvard Business School professor and bestselling author of Confidence and Think Outside the Building “Everybody—not just the business community— is wondering how remote work will affect our future and how private and public organizations should adjust. With her timely and highly documented research, Neeley provides answers to questions on leadership from afar, on tools and methods needed to enhance productivity of dispersed teams, and on the psychological fundamentals of trust and emotional engagement. Today we do not know what the endgame of remote working will be, but we should definitely read Neeley’s book to ensure our organizations evolve and rapidly adopt the most virtuous models.” — Vittorio Colao, former CEO of Vodafone Group “Tsedal Neeley gives us a much-needed playbook on how to embrace the challenges and leverage the opportunities of our new global, virtual workplace. Remote Work Revolution is a must-read for anyone aiming to excel in a world that is continuously being redefined.” — Lisa Skeete Tatum, cofounder and CEO of Landit “Through examples and deeply researched insight, Remote Work Revolution details how to build and lead a culture of trust and inclusivity across distributed teams and time zones. It’s about what it takes to truly work together while being apart. Whether she’s writing about digital tools or the importance of social cues and context, Tsedal Neeley has created a guide that will help any organization withstand challenges and realize its full potential over the long-term.” — Eric Ries, CEO of Long-Term Stock Exchange (LTSE), author of The Lean Startup and The Startup Way "Suddenly, the business world has changed fundamentally for all of us. With remote work remaining a necessity for many industries going forward, Tsedal’s book is a must-read for any manager navigating the challenges and benefits of a virtual workforce.” — Liz Cheng, general manager of television at GBH and WORLD Channel “Whether it’s part of a long-term strategy or simply thrust upon you due to the pandemic, a remote work program requires a systematic approach to succeed. Remote Work Revolution provides an intelligent framework and practical action guides to help you build a foundation of trust and inclusion that enables teams to be cohesive and productive in a virtual environment. The essential lessons in this book, drawn from years of real-world research, can make the difference between surviving and thriving in this new era.” — David L. Giunta, president and CEO of Natixis Investment Managers, US “Irrespective of whether you’re in sales, manufacturing, or accounting; whether you’re in a small or big organization; whether you work in companies, schools, hospitals, or government; or where in the world you live—every modern manager who wants to succeed should read this book.” — Morten T. Hansen, professor at UC Berkeley, author of Great at Work and Collaboration, and coauthor of Great by Choice "The ability to effectively manage remote workers is equally likely to become a requisite skill set for leaders. You can obtain it through trial and error, or you can get a leg up by reading Remote Work Revolution." — Theodore Kinni, contributing editor of strategy+business "[Tsedal Neeley's] book provides the guidance needed to navigate this new reality. It offers evidence-based answers (not just off-the-cuff advice) to managers trying to lead using digital tools, wondering how to keep everyone connected without in-person interactions, and making sure that work/life balance is not turning into collateral damage." — Forbes "Filled with practical and nuanced advice for effectively leading people at a distance." — strategy+business

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Book SynopsisA PORCHLIGHT BEST BUSINESS BOOK AWARD WINNERAN INC. MAGAZINE NON-OBVIOUS BOOK AWARDS PICKA unique and revelatory guide to understanding and navigating the unwritten rules of the workplace—the key to achieving success, finding meaning, and staying true to your authentic self in today’s business world—from the organizational expert and celebrated author of The Fix.In her two decades researching organizations, Michelle King has discovered that people who succeed possess a particularly unique skill: They know how workplaces work. More specifically, to get ahead, they do not rely on the often generic and outdated written formal rules that for a century have defined the workplace. Instead, they have learned to gauge how they should behave and perform by becoming aware of informal (and unspoken) rules that exist just below the surface, rather than “formal” organizational guidelines. In this one-of-a-kind guide, King offers her proprietary framework based on over ten years of research and hundreds of employees who reached leadership positions. By focusing on five key areas -- navigating informal networks; developing self-awareness and awareness of others; learning the skills you need to be adaptive to changing conditions; getting support for your next promotion; and finding meaning and fulfillment at work—King teaches every professional how to understand and make these systems work for them and achieve their career ambitions.The new world of work requires a new way of working. With more people vying for top positions, a volatile unpredictable global workplace, and an ever-evolving landscape, it is increasingly important for employees to understand how to negotiate the unspoken and intangible elements of workplace culture.. In How Work Works, King dispels old myths and provides keen observations about what it means to find belonging, build networks, manage the informal and ultimately thrive at work.Trade Review“An insightful guide for those who want to learn how to navigate the new world of work, advance their careers, find meaning and make a contribution beyond a job description.” — Arianna Huffington, founder & CEO, Thrive Global “Michelle Penelope King has masterfully deciphered the unwritten rules of today’s workplace. If you are looking to find your way, How Work Works is your compass for navigating a meaningful career on your own terms.” — Cindy Pace, Chief Diversity Officer, MetLife “How Work Works is a must-read for anyone who touches the workplace. King’s decade of research allows her to lay out five key areas to make work work for all. In a post-pandemic world, where workplace culture is up in the air, How Work Works is a roadmap for workers in these uncertain times.” — Eve Rodsky, New York Times bestselling author of Fair Play: A Game-Changing Solution for When You Have Too Much to Do (and More Life to Live) “Unlock the secrets of managing the ambiguity that is transforming workplaces. This insightful book takes readers on a journey of self-discovery as they learn to navigate the unwritten rules of office politics and master the art of ‘reading the air.' Dr. King is a magnificent guide to discovering and pursuing greater meaning at work.” — Jay Brown, CEO, Crown Castle “How Work Works is a guide for anyone who wants to create a positive, healthy, and productive workplace culture that fosters individual growth, collective success, and inclusivity. Michelle King’s deep understanding of workplace culture provides insights and practical advice on how diversity, equity, and inclusion are all intrinsically linked to company success.” — Sebastian Dettmers, CEO, Stepstone “After a global pandemic, virtual internships, and onboarding, if you are new to work, early in your career, or just need a brush up on how all of this work stuff works, Michelle King has delivered an important and honest resource that will help anyone, especially those new to work, navigate and grow their careers in today’s workplace. These ‘soft skills’ are the keys to success at work. How Work Works is the playbook we’ve ALL needed to level the field in advancing our careers.” — Melissa Kilby, CEO, Girl Up “How Work Works will inspire and guide you in ways you did not even know you needed. Highly recommended for everyone who works.” — Dolly Chugh, NYU Stern Professor and author of The Person You Mean to Be: How Good People Fight Bias "Throughout How Work Works, King offers a persuasive update on corporate-derived conceptions of success and the routes one must take to get there. King points the reader to consider why it is just as important to deepen our understanding of the unwritten, informal socio-cultural cues that shape our work practices and environments as it is to master the work itself. And how timely a resource given the ever-changing landscape of workplaces in a world where our intentional care for others, and the contexts from whence they come, is a critical practice." — Darnell L. Moore, author of No Ashes in the Fire and VP of Inclusion Strategy at Netflix "The people who understand people always win. Doing this means reading the seemingly invisible hints, cues, innuendos and symbolic actions that humans constantly share beyond words. These are the non-obvious secrets of how we work and this book is a wonderfully indispensable guide to decoding them." — Rohit Bhargava, bestselling author of Non-Obvious Megatrends and The Future Normal "Whether you’re well into your career, looking for your next move, or starting something new, this insightful book cuts through the noise and gives you actionable advice to navigate the unwritten rules and find your place and purpose at work." — Dorie Clark, bestselling author of The Long Game and executive education faculty, Duke University Fuqua School of Business "With the authority of experience, King shows how knowing the informal rules is the path to advancement and fulfillment." — Kirkus Reviews "This book will help readers understand what it means to belong, build networks, and succeed at work." — Booklist

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Book SynopsisUntil recently real people worked in real locations to conduct business, whether in large corporations, or smaller businesses. These papers consider the implications for managers directing staff who work outside the physical confines of a location using telecommunication technologies.Table of ContentsUnpacking the Concept of Imaginary Organizations: Imaginary organizations - the extended enterprise opens new perspectives, B. Hedberg; Trust-based control, C. Maravelias; Learning from experience in imaginary organizations, M. Holmqvist; The sustainability of imaginary organizations - balancing knowledge and trust, P. Baumard. Managing Imaginary Organizations: Boundaryless organizations and organisational subjectivity, A. Yakhlef; Things that matter - a computerized system as a part of an emerging action net, L. Porsander; Organizing artificial sellers - exploring the automation of e-commerce, R. Gatarski; Building and sustaining brand equity in the imaginary organization: rationale, criteria and modeling, H. Uggla. Investigating Imaginary Organizations: Studying the imaginary and tracing net behavior - notes on methodology, S. Lundkvist, F. Sjostrand.

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Book SynopsisTrade ReviewSpectacular and terrifyingly true. David Graeber's theory of the broken capitalist workforce is right - work has become an end in itself. A timely book from the most provocative anthropologist and thinker of our time. -- Owen JonesEqually explosive, my anarchist friend, David Graeber, yet again has thrown a hand grenade into the political economy debate with his Bullshit Jobs (Allen Lane), a call to strike out for freedom from meaningless work. -- John McDonnell * New Statesman, Books of the Year *Here's a gift for a friend working in PR or HR. David Graeber's thesis is that they are working in"bullshit jobs". A bullshit job, he says, is one that its holder knows to be pointless or pernicious even though they must pretend otherwise. There are five sorts: flunkies (commissionaires, receptionists), goons (lobbyists, lawyers), duct tapers (who sort out problems others have created), box tickers, and taskmasters (management). It's a provocative case ... but you get the feeling he is on to something; there do seem to be a lot of pointless jobs in the modern economy -- Robbie Millen * The Times, Books of the Year *Anthropologist David Graeber embarks on a provocative quest to find and explain the existence of countless mindless and pointless roles. He divides them into "flunkies", "goons", "duct-tapers", "box-tickers", and "taskmasters". It is an entertaining, if subjective study of a problem and an examination of potential answers, including a universal basic income. -- Andrew Hill * Financial Times, Business Book of the Year *Anthropology professor and colourful anarchist David Graeber has opened a Pandora's box of the modern era by questioning the relevance of the swollen ranks of middle management and bullshit jobs that have cropped up across a variety of industries. A controversial but thought-provoking endeavour * City AM Book of the Year *An LSE anthropologist with a track record of countering economic myths through a mix of anecdote, erudition, and political radicalism, Graeber is as good an analyst of the increasingly cowpatted field of modern employment as one could wish. And entertaining and thoroughly depressing read... it is extremely thought-provoking -- Tim Smith-Laing * Telegraph *A provocative, funny and engaging book... that captures the imagination and deserves our attention * Financial Times *

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Book SynopsisThe Economics of Women, Men, and Work, Eighth Edition, is the most current and comprehensive source available for research, data, and analysis on women, gender, and economics. Blau and Winkler are widely known for their research and contributions on the study of the economics of gender. The eighth edition includes fully updated data and research, and analyzes the consequences of recent developments in the labor market for men and women. These developments include the declining gender wage gap, rising wage inequality, and the growing divide in labor market and family outcomes by educational attainment.Trade ReviewI really love this book. I love the presentation, which is sophisticated yet accessible to students who have had no economics experience. Economics majors love the applications and are often surprised at what they learn. The text has been strengthened and solidified over time. I am so impressed that the updates have been comprehensive, the data is not stale, and references to new research have been incorporated seamlessly. Love it. I'm starting to sound like a groupie." * Kathryn Nantz, Fairfield University *This is a readable, engaging book written by scholars deeply involved in research and teaching. The authors are able to explain complex economic concepts, theories, and empirical findings in language that even non-economics students can understand. Its coverage is comprehensive and interdisciplinary." * Brenda Wyss, Wheaton College *<"I love the topical boxes. Many times we will actually read them in class (I don't generally read out of the book in lectures). Current examples/research is wonderful and having them highlighted this way is great. I am all for more of this.>" * Cheryl Carleton, Villanova University *What I appreciate most about this text is the focus on the narratives of the women laborers within their economic/workplace contexts, often in their own words." * Mahruq Khan, University of Wisconsin-La Crosse *<"I am becoming more inclined to consider BFW as primary text because of quantity/quality of material presented. It would be time-consuming, but relatively straightforward to put together a class using the organization structure of the current/proposed BFW text.>" -Susan Linz, Michigan State UniversityThis is a readable, engaging book written by scholars deeply involved in research and teaching. The authors are able to explain complex economic concepts, theories, and empirical findings in language that even non-economics students can understand. Its coverage is comprehensive and interdisciplinary. * Brenda Whyss, Wheaton College *Table of ContentsPreface Acknowledgments Part I. Introduction and Historical Perspectives Chapter 1. Introduction What Economics Is About Uses of Economic Theory The Scope of Economics Individuals, Families, and Households A Further Note on Terminology Outline of the Book Questions for Review and Discussion Key Terms Appendix 1A: A Review of Supply and Demand in the Labor Market Chapter 2. Women and Men: Historical Perspectives The Source of Gender Differences: Nature versus Nurture-The Ongoing Debate Factors Influencing Women's Relative Status Women's Roles and Economic Development The U.S. Experience BOX: Economic Incentives: An Engine of Change for Women's Property Rights Historical Evidence on Occupations and Earnings BOX: College Educated Women Over the Last 100 Years: Work, Family or Both? Conclusion Questions for Review and Discussion Suggested Readings Key Terms Part II. The Allocation of Time between the Household and the Labor Market Chapter 3. The Family as an Economic Unit: Theoretical Perspectives The Simple Neoclassical Model: Specialization and Exchange Comparative Advantage Specialization and Exchange: Numerical Examples Decreasing Gains to Specialization and Exchange and the Shift Away from the Traditional Family Disadvantages of Specialization Lack of Sharing of Housework Life Cycle Changes Costs of Interdependence Tastes and Bargaining Power Domestic Violence Advantages of Families beyond Specialization Economies of Scale Public Goods Externalities in Consumption Gains from Shared Consumption Marriage-Specific Investments Risk Pooling Institutional Advantages Transaction Cost and Bargaining Approaches Conclusion Questions for Review and Discussion Suggested Readings Key Terms Appendix 3A: Specialization and Exchange: A Graphical Analysis Chapter 4. The Family as an Economic Unit: Evidence Time Spent in Nonmarket Work Time Spent in Housework Time Spent with Children Time Spent in Volunteer Work Estimating the Value of Nonmarket Production BOX: The September 11th Victim Compensation Fund of 2001: Just Compensation?The American Family in the Twenty-First Century BOX: The State of Unions in the United States Conclusion Questions for Review and Discussion Internet-Based Data Exercise Suggested Readings Key Terms Chapter 5. The Labor Force: Definitions and Trends The Labor Force: Some Definitions Trends in Labor Force Participation Broad Labor Force Trends by Gender: 1890 to Present Labor Force Trends by Race/Ethnicity Labor Force Trends over the Life Cycle Trends in Labor Force Attachment of Women Trends in Hours Worked Trends in Gender Differences in Unemployment Conclusion Questions for Review and Discussion Internet-Based Data Exercise Suggested Readings Key Terms Chapter 6. The Labor Supply Decision The Labor Supply Decision The Budget Constraint Indifference Curves The Labor Force Participation Decision The Value of Nonmarket Time The Value of Market Time The Hours Decision Empirical Evidence on the Responsiveness of Labor Supply to Wages and Income BOX: Labor Supply Elasticities Economic Conditions Some Applications of the Theory: Taxes, Child Care Costs, and Labor Supply Taxes and the Decision to Work Government Subsidies of Child Care and Women's Labor Force Participation Other Factors Affecting Child Care Costs and Women's Labor Force Participation Analyzing the Long-Term Growth in Women's Labor Force Participation Factors Influencing the Value of Market Time Factors Influencing the Value of Nonmarket Time BOX: The World II Experience: Women's Surge in Labor Force Participation Recent Trends in Women's Labor Force Participation: Has the Engine of Growth Stalled? Analyzing Trends in Men's Labor Force Participation Black and White Participation Differentials: Serious Employment Problems for Black Men Conclusion Questions for Review and Discussion Suggested Readings Key Terms Appendix 6A: The Income and Substitution Effects: A Closer Look Part III. Labor Market Outcomes: Theory, Evidence, and Policy Chapter 7. Evidence on Gender Differences in Labor Market Outcomes Gender Differences in Occupations Overview of Gender Differences in Occupations Measuring Occupational Segregation Hierarchies within Occupations Evaluating the Extent of Occupational Segregation Trends in Occupational Segregation by Sex BOX: Women in the Military: No Positions Are Off Limits as of 2016 The Gender Pay Ratio BOX: The Gender Pay Gap in the News Gender Differences in Union Membership Gender Differences in Self-Employment Gender Differences in Nonstandard Work Conclusion Questions for Review and Discussion Internet-Based Data Exercise Suggested Readings Key Terms Chapter 8. Gender Differences in Educational Attainment: Theory and Evidence Supply and Demand Explanations: An Overview What Is Human Capital? Gender Differences in Levels of Educational Attainment Gender Differences in High School Coursework and College Field of Study The Educational Investment Decision BOX: Calculating the Net Present Value of a Human Capital Investment The Rising College Wage or Earnings Premium Education and Productivity Gender Differences in Educational Investment Decisions: The Human Capital Explanation BOX: Where are the Women Economics Majors? Gender Differences in Educational Investment Decisions: Social Influences and Anticipation of Discrimination Socialization Biased Evaluations Subtle Barriers: Role Models, Mentoring, and Networking The Impact of Title IX-Sports, Academics,Sexual Harassment, and Sexual Violence Explaining Women's Rising Educational Attainment Conclusion Questions for Review and Discussion Internet-Based Data Exercise Suggested Readings Key Terms Chapter 9. Other Supply-Side Sources of Gender Differences in Labor Market Outcomes: On-the-Job Training, Family Gaps, Psychological Attributes, and Math Test Scores On-the-Job Training and Labor Market Experience Gender Differences in Labor Market Experience The On-the-Job Training Investment Decision General Training Firm-Specific Training Why Do Firms Pay Tuition Benefits? Experience and Productivity Gender Differences in Training Investment Decisions Expected Work Life Discrimination Occupations and Earnings Temporal Flexibility and the Gender Wage Gap Family-Related Earnings Gaps Traditional Gender Roles and Gender Wage Gaps Wage Penalties and Premiums Associated with Marriage and Parenthood Gender Differences in Psychological Attributes Attitudes toward Negotiating Attitudes toward Competition Attitudes toward Risk Gender Differences in the "Big Five" Personality Traits A Closer Look at Gender Differences in Math Test Scores BOX: Women, Men and Stereotype Threat Conclusion Questions for Review and Discussion Suggested Readings Key Terms Chapter 10. Evidence on the Sources of Gender Differences in Earnings and Occupations: Supply-Side Factors versus Labor Market Discrimination Labor Market Discrimination: A Definition Analyzing the Sources of Gender Differences in Labor Market Outcomes Empirical Evidence on the Sources of Gender Differences in Earnings Evidence from Statistical Analyses: Labor Market-wide Evidence Biases in the Estimate of Discrimination Evidence on Possible Sources of the Unexplained Gender Wage Gap BOX: The Effect of Sexual Orientation and Gender Identity on Earnings Further Evidence from Statistical Analyses: A Look at Subgroups of College Graduates, Lawyers, and MBAs Evidence on Discrimination from Experiments Evidence on Discrimination from Court Cases Evidence on Discrimination: An Assessment The Declining Gender Pay Gap The Context: Widening Wage Inequality BOX: The Minimum Wage: What is It? Determinants of Trends in the Gender Wage Gap Explaining the Decline in the Gender Wage Gap Minorities Fared Less Well in Narrowing the Wage Gap with Whites Empirical Evidence on the Causes and Consequences of Gender Differences in Occupations Consequences of Occupational Segregation Causes of Occupational Segregation Is There a Glass Ceiling? Conclusion Questions for Review and Discussion Suggested Readings Key Terms Appendix 10A: Regression Analysis and Empirical Estimates of Labor Market Discrimination Chapter 11. Labor Market Discrimination: Theory Theories of Labor Market Discrimination: An Overview Tastes for Discrimination Employer Discrimination Employee Discrimination Customer Discrimination Subtle Barriers Statistical Discrimination Perceptions of Average Gender Differences Can Result in a Pay Gap Statistical Discrimination and Feedback Effects Empirical Evidence on Gender Differences in Quitting The Overcrowding Model Institutional Models The Internal Labor Market Primary and Secondary Jobs Feedback Effects Conclusion Questions for Review and Discussion Suggested Readings Key Terms Chapter 12. Government Policies to Combat Employment Discrimination Rationales for Government Intervention Equal Employment Opportunity Laws and Regulations Equal Pay Act Title VII of the Civil Rights Act Executive Order 11246 and Affirmative Action Major Court Decisions and Legislation That Have Shaped the Equal Employment Laws and Regulations Effectiveness of the Government's Antidiscrimination Effort Affirmative Action BOX: Quotas for Women in the Boardroom Comparable Worth BOX: Job Evaluation Conclusion Questions for Review and Discussion Suggested Readings Key Terms Part IV The Economics of the Family: Theory, Evidence, and Policy Chapter 13. Changing Work Roles and Family Formation Economic Explanations for Family Formation The Role of Gains to Specialization in Production Declining Gains from Specialization in Production Other Benefits from Marriage Remain and Some May Be Increasing Marriage Marriage Patterns by Educational Attainment Conclusion Divorce Cohabitation: Opposite-Sex Couples Cohabitation and Marriage: Same-Sex Couples Fertility Trends in Fertility Rates: World War II to Present Timing of Fertility by Educational Attainment Births to Unmarried Mothers Teen Births Births to Older Mothers Conclusion Questions for Review and Discussion Internet-Based Data Exercise Suggested Readings Key Terms Chapter 14. The Changing American Family and Implications for Family Well-Being Changing Family Structure Dual-Earner Families Single-Parent Families Poverty: Incidence and Measurement Implications for Children's Well-Being Maternal Employment, Child Care, and Children's Outcomes Family Economic Disadvantage and Children's Outcomes Family Structure and Children's Outcomes Conclusion Questions for Review and Discussion Internet-Based Data Exercise Suggested Readings Key Terms Chapter 15. Government Policies Affecting Family Well-Being Policies to Alleviate Poverty Aid to Families with Dependent Children: The Former U.S. Welfare Program Temporary Assistance to Needy Families: The Current U.S. Welfare Program The Earned Income Tax Credit Employment Strategies Child Support Enforcement BOX: Beyond Traditional Income and Work Support Policies: Marriage Promotion Taxes, Specialization, and Marriage Federal Income Tax Social Security Conclusion Questions for Review and Discussion Suggested Readings Key Terms Chapter 16. Balancing the Competing Demands of Work and Family The Competing Demands of Work and Family Work-Family Challenges Faced by Low-Wage Workers with Families Work-Family Challenges for Highly-Educated Professional Women BOX: In the Media: Prominent Women Debate Whether Highly-Educated Women Can "Have it All" Particular Challenges for Women Balancing Work and Family Rationales for Government and Employer Policies to Assist Workers Rationales for Government Policies Rationales for Employer Policies Government and Employer Family-Friendly Policies Government Leave Policies at the Federal Level Paid Leave: Action on Leave Policies at the State Level Child Care Other Family-Friendly Policies Alternative Work Schedules Flexible Benefits Policies to Assist Couples BOX: How to Handle a Job Interview Conclusion Questions for Review and Discussion Suggested Readings Key Terms Part V. The Economic Status of the World's Women Chapter 17. Gender Differences Around the World Indicators of Women's Economic Status The International Context Labor Force Participation Time Spent in Unpaid Work Educational Attainment BOX: Middle East and North Africa: Low Female Labor Force Participation Despite Rising Educational Attainment The Benefits of Educating Girls Cross-National Trends in Fertility Rates Variations in Sex-Ratios at Birth BOX: China's One-Child Policy: A Case Study of the Unintended Consequences of a Seemingly Neutral Fertility Policy Women's Political and Legal Empowerment Multidimensional Measures of Women's Status Economic Development, Globalization, and Women's Status BOX: Microfinance: Mirage or Lifeline? Conclusion Questions for Review and Discussion Suggested Readings Key Terms Chapter 18. A Comparison of the United States to Other Economically Advanced Countries An Overview of International Differences in Policies and Institutions Labor Market Policies to Combat Gender Discrimination Wage-Setting Policies Family-Friendly Policies Tax Policies U.S. Women's Labor Force Participation in an International Context The U.S. Gender Wage Ratio in an International Context BOX: Comparable Worth in Australia Understanding Low Fertility in Economically Advanced Countries Conclusion Questions for Review and Discussion Suggested Readings Key Terms Author Index Subject Index

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Book SynopsisCompanies across all industries are engaging in digital transformation to harness the power of advanced information technologies. Building on interviews and diverse case studies, this book provides an in-depth look at how data and algorithms are reshaping management practices, organizational structures, corporate culture, and work roles. Henri Schildt develops a broad framework for understanding digitalization not as a technological change but as a new normative mind-set, here called ''the data imperative''. It describes the new managerial ideals that compel companies to pursue digital omniscience and omnipotence-abilities to represent and understand the world through real-time data flow and to control customer experiences, physical equipment, and workers with software. The efforts to complement and replace human expertise with data and smart algorithms are associated with shifts in strategic priorities, adoption of powerful modular architectures, new organizational structures, and theTable of Contents1: Digital Transformation 2: The Data Imperative 3: Strategic Priorities in the Digital Era 4: Complexity and Modularity 5: Organizing Data-Driven Companies 6: Artificial Intelligence and Human Expertise 7: Algorithmic Management of Humans 8: The Promises and Pitfalls of the Data Imperative

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Book SynopsisAcross the social sciences, scholars are increasingly showing how people ''work'' to construct organizational life, including the rules and routines that shape and enable organizational activity, the identities of people who occupy organizations, and the societal norms and assumptions that provide the context for organizational action. The idea of work emphasizes the ways in which people and groups engage in purposeful, reflexive efforts rooted in an awareness of organizational life as constructed in human interaction and changeable through human effort. Studies of these efforts have identified new forms of work including emotion work, identity work, boundary work, strategy work, institutional work, and a host of others. Missing in these conversations, however, is a recognition that these forms of work are all part of a broader phenomenon driven by historical shifts that began with modernity and dramatically accelerated through the twentieth century. This book introduces the social-symbolic work perspective, which addresses this broader phenomenon. The social-symbolic work perspective integrates diverse streams of research to examine how people purposefully and reflexively work to construct organizational life, including the identities, technologies, boundaries, and strategies that constitute their organizations. In this book, the authors define social-symbolic work and introduce three forms - self work, organization work, and institutional work.Social-symbolic work highlights people''s efforts to construct the social world, and focuses attention on the motivations, practices, resources, and effects of those efforts. This book explores eight distinct streams of social-symbolic work research, drawing on a broad range of examples from the worlds of business, politics, sports, social movements, and many others. It provides researchers, students, and practitioners with an integrative theoretical framework useful in understanding social-symbolic work, a survey of the main forms of social-symbolic work, a rich set of theoretical opportunities to inspire new studies, and practical methodological guidance for empirical research on social-symbolic work.Trade ReviewOverall, this is a hugely impressive scholarly contribution. The authors cover all the bases: they build up their theory by proposing a clear integrative model, they elaborate and contextualize it in a fine-grained way through extensive reference to the literature and multiple examples. Finally, they enrich it theoretically, provide methodological tools for empirical research and offer practical applications. They do all this in a very accessible writing style, with multiple guideposts at the beginning and ends of chapters, and useful inserts and exhibits that summarize various aspects of the argument as they go along. Make sure your doctoral students read this, and recommend it to your colleagues! * Ann Langley, Organization Studies *This book is a marvelous treatise...It is a systematic, formal, methodical discussion of principles and evidence of the purposeful, reflexive efforts that make social constructions real. These efforts are built from discursive, relational, and material work that is done in and through social relationships. Evidence of these social-symbolic efforts is gathered from a large amount of management and organization research (the reference section is 36 pages long with roughly 750 citations) If we consider this book as an evocative treatise, then reflexive readers may discover that somewhere in their own thinking, they assume that portions of organizational life consist of social-symbolic work. The logic of this book may help readers articulate that assumption. This reviewer's own experience was one of pleasure at becoming immersed in a well-formed logic imposed on a field the reviewer thought he knew. * Karl E. Weick, Administrative Science Quarterly *Table of ContentsPart I 1: Introduction to Constructing Organizational Life 2: The Social-Symbolic Work Perspective Part II 3: Self Work 4: Self Work in Management and Organizational Research 5: Organization Work 6: Organization Work in Management and Organizational Research 7: Institutional Work 8: Institutional Work in Management and Organizational Research Part III 9: Theoretical Opportunities in the Study of Social-Symbolic Work 10: Methodological Challenges and Choices in the Study of Social-Symbolic Work 11: Conclusion: Understanding the Implications of a Social-Symbolic Work Perspective for Scholars, Change-Makers, and Citizens

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Book SynopsisAdam Reich and Peter Bearman examine how Walmart workers make sense of their jobs in order to consider the nature of contemporary low-wage work, as well as the obstacles and opportunities such workplaces present for social and economic justice. Working for Respect makes important contributions to debates on labor and inequality.Trade ReviewI am obsessed with this book! The prose is riveting. The blend of disparate methods is spectacular. The sheer adventure of student organizers fanning out across the country in a manner reminiscent of Freedom Summer will keep you turning the pages. Taken together, the portrait wrought is simply devastating. Walmart not only demands your labor and your loyalty, it claims your pride and strips you of dignity. -- Kathryn Edin, coauthor of $2 a Day: The Art of Living on Virtually Nothing in AmericaWalmart—the largest U.S. employer—is a symbol for high inequality in America. Its many shop-floor employees are paid as little as possible and have never shared in the huge success and profits of the company. Why can’t Walmart workers get a bigger share of the pie they helped create? This book, based on extensive interviews with Walmart workers, helps us understand why a job at Walmart might be the least bad option for many, how workers make sense of their job, and the challenges of organizing work at Walmart. Working for Respect is essential reading for a rich sociological understanding of the struggles of low-paid workers pitted against all-powerful corporations in America today. -- Emmanuel Saez, University of California, BerkeleyHow do people find and flex their own power to improve their workplaces? What lessons can all of us learn from dogged and creative efforts to organize workers at Walmart, the biggest private employer in the world? What kinds of relationships between organizers and their communities are most likely to lead to organizing breakthroughs? Working for Respect is a gripping read—a thoughtful, perceptive, and accessible work that takes a multi-layered approach, from in-depth interviews with Walmart workers to brain scans to a crash course in front-line organizing and beyond. This is a book for students of organizing, for academics interested in helping to counter rampant economic inequality, and for anyone who cares about winning material gains and respect for all workers in the age of Trump. -- Anna Galland, Executive Director, MoveOn.orgWorking for Respect is an extraordinary book, both in its deft and original intertwining of multiple research methods and in the insights it generates. -- Erik Olin Wright, author of Envisioning Real UtopiasWorking for Respect is at once a brilliant analysis of the lives of Walmart workers and an original effort to bridge the tension between scholarly work and activism. Along the way, Reich and Bearman raise the bar for mixed-method research in the social sciences. -- Mitchell Duneier, Maurice P. During Professor of Sociology, Princeton UniversityWorking for Respect is an engaging read that bristles with fresh insights into both the experience of low-wage service sector work and the dilemmas facing the labor movement. It offers an ethnography of what the authors dub 'Walmartism' as well as an argument about the ways in which social ties centered on trust have the potential to jumpstart social change. A must-read for any sociologist of labor. -- Ruth Milkman, CUNY Graduate CenterWith Working for Respect, Adam Reich and Peter Bearman issue a rare invitation. To go with them to Walmart, to listen with them to the workers and to the managers who roam the stores, to take in the culture of low-wage work in America, and also to listen to the students who participated in what became the Summer for Respect. This is a gripping book about the relationship between social ties and social change, remarkable for its intelligence and the subtlety of its distinctions. We learn that in the end it is trust rather than good feeling that inspires collective action for social change. -- Carol Gilligan, author of In a Different VoiceWhile Walmart plays enormous economic, symbolic, and employment roles nationwide, the interplay of these dynamics has not been fully explored. Working for Respect makes great progress in understanding Walmart as a social institution and therefore in understanding work at Walmart as a unique bellwether of contemporary work. -- Andrew Perrin, University of North CarolinaThe use of interview excerpts amplifies the voices of low-wage workers not often heard in public discourse. This is an insightful examination of the inner workings of the 'country's largest corporate employer.' * Publishers Weekly (starred review) *No one has analyzed the experiences and aspirations of Walmart workers as thoughtfully as Adam Reich and Peter Bearman do in their captivating new book. * American Prospect *What differentiates and recommends it for close reading are the anecdotes and perspectives of workers who face down enormous personal and social challenges and barriers, only to have their goals to contribute and thrive in American society tempered or more often dashed by what they (and the authors) see as corporate measures of compliance, coercion, and control. * Choice *The labor movement still has life, and Reich and Bearman provide a valuable reminder regarding where we need to look to find it. * Social Forces *A vital perspective. Analytically exhilarating. Fascinating. * Contemporary Sociology *A compelling case study of one of the most important labor organizing efforts in twenty‐first‐century America. . . . Working for Respect will pique the interest of scholars, students, and activists keyed into the economic contradictions of late neoliberalism and searching for both explanations and practical solutions. * British Journal of Sociology *Adam Reich and Peter Bearman provide insight for both the conditions and experiences of working at a place like Walmart, as well as the relationship between community engagement and feelings of social solidarity. * Sociological Forum *Table of ContentsList of FiguresAcknowledgmentsIntroduction: The Real, Real Walmart1. Pathways2. The Shop Floor3. The Structure of Domination and Control4. Making Contact5. Social Ties and Social Change6. OUR Walmart on the Line7. Our WalmartAppendix: The Neural Signatures of Group LifeNotesBibliographyIndex

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Book SynopsisAdam Reich and Peter Bearman examine how Walmart workers make sense of their jobs in order to consider the nature of contemporary low-wage work, as well as the obstacles and opportunities such workplaces present for social and economic justice. Working for Respect makes important contributions to debates on labor and inequality.Trade ReviewI am obsessed with this book! The prose is riveting. The blend of disparate methods is spectacular. The sheer adventure of student organizers fanning out across the country in a manner reminiscent of Freedom Summer will keep you turning the pages. Taken together, the portrait wrought is simply devastating. Walmart not only demands your labor and your loyalty, it claims your pride and strips you of dignity. -- Kathryn Edin, coauthor of $2 a Day: The Art of Living on Virtually Nothing in AmericaWalmart—the largest U.S. employer—is a symbol for high inequality in America. Its many shop-floor employees are paid as little as possible and have never shared in the huge success and profits of the company. Why can’t Walmart workers get a bigger share of the pie they helped create? This book, based on extensive interviews with Walmart workers, helps us understand why a job at Walmart might be the least bad option for many, how workers make sense of their job, and the challenges of organizing work at Walmart. Working for Respect is essential reading for a rich sociological understanding of the struggles of low-paid workers pitted against all-powerful corporations in America today. -- Emmanuel Saez, University of California, BerkeleyHow do people find and flex their own power to improve their workplaces? What lessons can all of us learn from dogged and creative efforts to organize workers at Walmart, the biggest private employer in the world? What kinds of relationships between organizers and their communities are most likely to lead to organizing breakthroughs? Working for Respect is a gripping read—a thoughtful, perceptive, and accessible work that takes a multi-layered approach, from in-depth interviews with Walmart workers to brain scans to a crash course in front-line organizing and beyond. This is a book for students of organizing, for academics interested in helping to counter rampant economic inequality, and for anyone who cares about winning material gains and respect for all workers in the age of Trump. -- Anna Galland, Executive Director, MoveOn.orgWorking for Respect is an extraordinary book, both in its deft and original intertwining of multiple research methods and in the insights it generates. -- Erik Olin Wright, author of Envisioning Real UtopiasWorking for Respect is at once a brilliant analysis of the lives of Walmart workers and an original effort to bridge the tension between scholarly work and activism. Along the way, Reich and Bearman raise the bar for mixed-method research in the social sciences. -- Mitchell Duneier, Maurice P. During Professor of Sociology, Princeton UniversityWorking for Respect is an engaging read that bristles with fresh insights into both the experience of low-wage service sector work and the dilemmas facing the labor movement. It offers an ethnography of what the authors dub 'Walmartism' as well as an argument about the ways in which social ties centered on trust have the potential to jumpstart social change. A must-read for any sociologist of labor. -- Ruth Milkman, CUNY Graduate CenterWith Working for Respect, Adam Reich and Peter Bearman issue a rare invitation. To go with them to Walmart, to listen with them to the workers and to the managers who roam the stores, to take in the culture of low-wage work in America, and also to listen to the students who participated in what became the Summer for Respect. This is a gripping book about the relationship between social ties and social change, remarkable for its intelligence and the subtlety of its distinctions. We learn that in the end it is trust rather than good feeling that inspires collective action for social change. -- Carol Gilligan, author of In a Different VoiceWhile Walmart plays enormous economic, symbolic, and employment roles nationwide, the interplay of these dynamics has not been fully explored. Working for Respect makes great progress in understanding Walmart as a social institution and therefore in understanding work at Walmart as a unique bellwether of contemporary work. -- Andrew Perrin, University of North CarolinaThe use of interview excerpts amplifies the voices of low-wage workers not often heard in public discourse. This is an insightful examination of the inner workings of the 'country's largest corporate employer.' * Publishers Weekly (starred review) *No one has analyzed the experiences and aspirations of Walmart workers as thoughtfully as Adam Reich and Peter Bearman do in their captivating new book. * American Prospect *What differentiates and recommends it for close reading are the anecdotes and perspectives of workers who face down enormous personal and social challenges and barriers, only to have their goals to contribute and thrive in American society tempered or more often dashed by what they (and the authors) see as corporate measures of compliance, coercion, and control. * Choice *The labor movement still has life, and Reich and Bearman provide a valuable reminder regarding where we need to look to find it. * Social Forces *A vital perspective. Analytically exhilarating. Fascinating. * Contemporary Sociology *A compelling case study of one of the most important labor organizing efforts in twenty‐first‐century America. . . . Working for Respect will pique the interest of scholars, students, and activists keyed into the economic contradictions of late neoliberalism and searching for both explanations and practical solutions. * British Journal of Sociology *Adam Reich and Peter Bearman provide insight for both the conditions and experiences of working at a place like Walmart, as well as the relationship between community engagement and feelings of social solidarity. * Sociological Forum *Table of ContentsList of FiguresAcknowledgmentsIntroduction: The Real, Real Walmart1. Pathways2. The Shop Floor3. The Structure of Domination and Control4. Making Contact5. Social Ties and Social Change6. OUR Walmart on the Line7. Our WalmartAppendix: The Neural Signatures of Group LifeNotesBibliographyIndex

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Book Synopsis"Take a break and read Rest: you'll make smarter decisions, have better relationships, and be happier and more creative" James Wallman, author of Stuffocation Do you regularly find yourself too tired after a long day at your desk to do anything other than binge TV, or scroll mindlessly through social media? Do you go on holiday and still compulsively check your email? Do you work through your lunch-break, often not even leaving your desk to get some fresh air? For most of us, overwork is the new norm, and we never truly take the time to rest and recharge. But as Silicon Valley consultant Alex Soojung-Kim Pang explains in this groundbreaking book, rest needs to be taken seriously and to be done properly, because when you rest better you work better. Drawing on emerging neuroscience, Rest is packed with easy practical tips for incorporating rest into our everyday: - Go for a long walk to stimulate and sustain creativity - Schedule delibTrade ReviewTake a break and read Rest: you'll make smarter decisions, have better relationships, and be happier and more creative. * James Wallman, author of 'Stuffocation' *An incredibly timely read - for this moment in history, but also in my own increasingly rest-starved life. This might be the book to finally persuade us that downtime isn't in conflict with good work; rather, it's an essential ingredient of it. -- Oliver Burkeman, Guardian columnist and author of 'The Antidote'If work is our national religion, Pang is the philosopher reintegrating our bifurcated selves -- Arianna Huffington * New York Times Book Review *Alex Soojung-Kim Pang shows us how much more productive we can be by spending less time in noisy open-plan offices . . . It should be compulsory reading for office managers everywhere -- Katie Law * Evening Standard *Read this book, and you'll see how time off helps us learn and create better -- Ferran Adria, 3-Star Michelin chef and founder of El BulliWant to be creative and get more done? We used to think only hard work was the answer. This beautifully researched book debunks the "work till you drop" myth by describing how intentional rest is crucial for being your best. Drawing on a wide range of sources, including neuroscience, the arts and psychology, Rest will fundamentally change the way we see work in the years to come. Give it to your boss! Give it to your work-obsessed spouse! Give it to your frazzled office buddies! A new paradigm of work is emerging and this fascinating book will be an indispensable guide -- Peter Fleming author of 'The Mythology of Work'I love Rest. It places rest back on the pedestal it so clearly deserves and generously points out - through great stories and acute insight - things to reflect on and build into our own lives. * Rohan Gunatillake, Founder of Mindfulness Everywhere and creator of the bestselling buddhify app *Good books are interesting and valuable; but the best books reframe the way you see the world, getting you thinking differently about everyday situations and assumptions. Rest does just that. With a fascinating combination of research and historical examples, your view of rest - as what you do when you are not working - is turned upside down. A thoroughly enjoyable, insightful and life-enhancing book. * Tony Crabbe, International Business Psychologist *In his Fascinating, well-researched and highly readable new book, Dr pang makes an excellent case for the critical importance of rest in our lives. You will consider how and why you rest in a completely new light after reading this book. * Wendy Suzuki, Professor of neural Science and Psychology, author of Healthy Brain, Happy Life *It's high noon for the global economy's thinking class, who are locked in a losing battle for clarity in a crowded, clickable world. This book is a science packed call to arms: it's time to claim rest as a right and pay close attention to the needs of our beleaguered brains. * Anthony Townsend, author of Smart Cities *You're holding some terrific advice in your hands on the virtues of walking, napping, and playing. Pang has written a delightful and thought-provoking book on the science of restful living. * Clive Thompson, author of Smarter Than You Think *Pang offers original and often inspired ideas * San Francisco Chronicle (on The Distraction Addiction) *Amusing and edifying * Washington Post (on The Distraction Addiction) *Skeptical without pandering to technophobia or neuroscience * The New Yorker (on The Digital Distraction) *

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