Public ownership / nationalization Books

Book SynopsisThe rise of evidence-based healthcare has put emphasis on finding specific evidence. Trying to find exactly the right article you are looking for can be vital especially when meeting a tight deadline or trying to find evidence for a particular treatment. This book from the Harnessing Health Information series shows the reader how to find the exact article quickly and efficiently. Fully referenced, it includes handy information such as acronyms with full descriptions and the available search tools. It looks at how novice users can find information in a straightforward and friendly way.Table of ContentsWhat is a health library? Understanding the library. Key special collections in health. Finding published materials. The reference enquiry. When it is not in the library. The electronic age. The future.

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Book SynopsisThe National Service Framework for mental health aims to provide uniformly good systems so that mental health problems are detected and therefore treated early. This book sets out how learning more about mental health and reviewing current practice can be incorporated into a personal development plan, or practice learning plan. It shows how to integrate quality improvements into everyday work, and bridges the gap between theory and practice. Doctors, nurses and practice managers can build up a personal development plan, or a practice professional development plan through completing the exercises at the end of each chapter, and it demonstrates how to include clinical governance in the mental healthcare services they offer.Table of ContentsClinical governance and mental health. Depression. Generalized anxiety disorder. Obsessive compulsive disorder. Stress. Schizophrenia. Dementia. Draw up and apply your personal development plan. Draw up your practice personal and professional development plan. Appendix One: Support groups, information and resources, and self help literature about mental healthcare.

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Book SynopsisHow can the quality of service provision and clinical governance in primary care be assessed? This book is designed to help evaluate the way practices interpret their legal obligations, the way the management systems within practices run, and the quality of the systems and processes that most affect the patient care. Quantifying Quality in Primary Care contains frameworks on which to build policies for the smooth running of practices and provides clear insights into attitudes of those working within them, and how to use this information to improve service provision. This straightforward, concise guide will help general practitioners, registrars and managers in primary care improve both service provision and management in the practice.Table of ContentsIntroduction. Quality in Primary Care. Using the tool. Part 1: The patients' experience. Practice demography. Access. Building, environment and equipment. Health promotion and chronic disease management. Prescribing. Record keeping and letters. Part 3: Practice management policies, staff and education. Management policies clinical governance and risk management. Staff employment. Communication and team working. IT and computerised systems. Continuing medical education and personal professional development. Patient and service user involvement.

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Book SynopsisGreat and increasing inequities exist between the peoples of the Third World and those of the First. As well, we find ourselves threatened by imminent environmental catastrophes largely as a result of trying to maintain such inequities. This clear and straightforward text explains the complex origins of such bodies as the International Monetary Fund, the World Bank and others, and demonstrates the extent to which they exacerbate the problem. The situation is now so grave that we can no longer afford the luxury of leaving it to the professionals. We are all involved. We find ourselves hearing daily news reports of wars, starvation, the HIV/AIDS pandemic and natural disasters, rendered worse by inadequate international responses. The United Nations, once seen as an effective arbiter and mediator in such matters, now finds itself unable to exercise authority adequately. Third World Health: hostage to First World Wealth adopts a positive approach and puts forward various ways in which people at all levels can become more involved. It addresses the pivotal issue of health in the Third World and argues that it is very much hostage to the globalization of trade by and for the benefit of First World agencies.Trade Review"'Splendid...thorough...balanced...astonishingly accessible...informing and inspiring. Theodore MacDonald writes with passion, as well as with sense. Much of what he has to say is drawn from his own experience working as a medical doctor and a mathematician in a broad range of the world's poorest nations. Overarching that is a powerful insight into social and economic issues, along with well honed skills as a communicator.' Desmond Tutu, in the Foreword"Table of ContentsHealth and poverty. Problems caused by inequities in wealth and by environmental damage. Mortgaging the Third World. The conflict between health and global conflicts: a case study. Finance. Popular opposition to the inequities. Milk and imperialism. The impact of First World wealth on Third World health: British American Tobacco in China. The tobacco impact worldwide. The Third World and HIV/AIDS. Peru - a detailed case study of one Third World country. Cuba - model or monster? Possible routes to global health equity.

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Book SynopsisOfficial publication of Obesity Awareness Week 2006 If only weight didn't matter to young people! But it does - and, in reality, it should. So how can today's youngsters overcome the relentless hype to look like a cool stick insect and combat the enormous pressure from the food industry to eat vast quantities of junk? What can families do to help a teenager that has low self esteem or may even be struggling with an eating disorder? Weight Matters for Young People takes an in depth look at how young people can assume responsibility for their own health, ranging from the various factors that influence teenage decisions right through to practical nutrition. The TOP teen Health Plan assesses the strengths and weaknesses of current lifestyle, whilst the Food Frequency Framework solves family meal dilemmas. Common dieting regimes are assessed to see which are safe or worthwhile, there is a chapter on eating disorders and finally an A to Z of common weight-related conditions. Weight Matters for Young People is a complete reference book that will put young people confidently in charge of their own health. Health workers will find safe, evidence-based nutritional information plus answers to common weight-related queries and plenty of further resources. Trade Review"'Weight Matters for Young People is a complete reference book that can put young people confidently in charge of their own health.' Rachel Pryke, in the Preface"Table of ContentsLooking at things from a young person's viewpoint; Does weight really matter to young people?; Testing time; Parents are no longer in charge of teenage decisions; The role of the food industry and government policy; Nutrition; The 'Top Teen Health Plan'; Nutritional basics for young people; The 'Top Teen Health Plan' family guide; The Food Frequency Framework; Overcoming teenage inertia; Weight and eating problems; All about 'diets'; Eating disorders; An A-Z of conditions that affect weight and eating in young people; Abdominal pain; Colic; Abdominal migraine; Urine infection; Acne; Allergies; Peanut allergy; Egg allergy; Anorexia or loss of appetite; Appendicitis; Coeliac disease; Constipation; Contraception; Depression; Diabetes; Gastroenteritis; Inflammatory conditions of the gut; Irritable bowel syndrome; Polycystic ovaries; Premenstrual syndrome; Teenage pregnancy; Thyroid disorders; Tooth decay; Height and weight charts; Useful websites and addresses.

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Book SynopsisThis book explores the link between the ‘corridors of power’ where healthcare policy is made and the hospital, health center or clinic where it is carried out. It encourages and empowers readers to make changes in the public’s involvement at a local level and explains how this impacts positively on organizational culture. A user-friendly book written in a light and easy-to-read style, it combines theoretical arguments with tried and tested practical applications and features contributions from a wide range of experienced professionals. This is essential reading for every member of the healthcare team. It will be of particular interest to patient and public involvement leads as well as patient advice and liaison service workers, healthcare policy makers and shapers, students and patient groups.Trade Review'The emphasis on people "doing" policy whether they know it or not engages readers in what otherwise could be a dry topic[...]There are many policy books on the market, but none that use this personal narrative, "lived" experience style. The effect is to lure readers into the experience, a great way to learn!' DOODY'S REVIEW SERVICETable of ContentsPart 1: Theory and practice of policy implementation. Service user and career policy, its origins and aims. A further look at factors influencing policy development. ‘You will reach for the stars’ – policy requirements. Part 2: The reality of policy implementation. Rethinking how we interpret service user and career policy. Making policy happen. Telling it like it is. Getting on with the job. Heart of the Trust Scheme. Singing from the same hymn sheet – developing a strategy, structures and systems. And on to policies, protocols, procedures and people. The Human Resource. Part 3: Bringing it together – the ‘lived’ experience. Going the extra mile. Donna’s Story. A rights based approach. A change of heart. Political challenges for the lay representative.

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Book SynopsisHighly Commended in the 2005 BMA Medical Book Competition The Children's National Service Framework sets standards for children's and young people's services, outlining what support should be available to children and their parents in managing and preventing a wide range of conditions and problems. This book is a companion to the Children's (NSF), enabling those that work within the NHS, social care and education to the put the NSF into practice in primary care. Contributions throughout from key professionals who were involved in the evolution of the framework help by providing guidance and expertise from the knowledge and background material gained throughout its development. The authors expand on the vision, themes and goals published within the NSF and make recommendations for the ways that best practice can be implemented, particularly for children's healthcare throughout the UK and anywhere in the Western world. General practitioners, child health specialists, community nurses and anyone with an interest in or responsibility for the care of children in primary care and the interface with social care and education, will find this book invaluable reading.Table of ContentsThe children's NSF and the vision for primary care. Involving children and young people in how we organise healthcare. Getting it right in primary care: creating a child and young person friendly environment. Referring to others from primary care. Working with patients. Supporting parenting - the evidence. Linking health with education priorities through the National Healthy School Standards (NHSS). Promoting a healthy diet and physical activity for children and young people - the evidence. Promoting good mental health and positive self-esteem - the evidence. Implementing good mental health in primary care settings. Effective care for pregnant teenagers. Reducing unintentional injury in children and young people - the evidence. Immunisation in primary care. Child health surveillance. Disabled children. Children with special circumstances: what it means for primary care. Child abuse: what you can do. Listening to young people's perspectives in relation to adolescent health. Children's National Service Framework Vision and Standards.

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Book SynopsisThe Healing Tradition argues that Western medicine is fundamentally flawed because it fails to provide a healing environment for both individuals and society, and indicates potential ways to correct this through an integration model of medical humanities. All health professionals and those with an interest in medical humanities will find this book valuable reading.Table of ContentsSudden infant deaths: models of health and illness. What are heart attacks? Rethinking some aspects of medical knowledge. Conceptions of persons and dementia. The tradition of the healer. The enduring appeal of the Victorian family doctor. Changing priorities in residential medicine and social services. Contrasting perspectives of inequalities in health and in medical care. The creation of partial patients. The nature and role of medical humanities. Biomedical, humoral and alternative systems of medicine. Reflections on a new medical cosmology.

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Book SynopsisHelping others to learn about caring for people with advanced disease has always been a fundamental part of effective palliative care. This flexible learning material, formally evaluated by the Open University, is based on the Current Learning in Palliative Care (CLIP) worksheets to cover all aspects of palliative care. Easy to use, with activities throughout, they can be reproduced as handouts when presenting to a group, or used individually alongside a tutor, or within a group setting. Each worksheet is carefully structured and assigned a learning level from introductory to advanced, to give the reader an indication of how much experience or knowledge is needed to carry out the exercise. This book provides an essential resource to arm health professionals, carers and teams with the knowledge and skills needed in their daily work.Table of ContentsIntroduction to palliative care. Helping the patient with pain. Helping the patient with symptoms other than pain. Moving the ill patient. Psychological needs. Helping the patient with reduced hydration and nutrition. Procedures in palliative care. Understanding and helping the person with alternative communication. The last hours and days. Bereavement.

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Book SynopsisHigher Professional Education for General Practitioners is a practical guide on the best ways to plan educational and vocational training needs throughout professional practice. It clearly outlines the underlying issues surrounding the introduction of higher professional education (HPE) enabling newly qualified professionals to focus on areas that they feel less competent in, and areas that require additional training. In an easy-to-read format it provides all the necessary information to assist readers undertaking HPE, and for all those setting up educational programmes for newly qualified GPs in the first year after their vocational training scheme.Table of ContentsAn introduction to Higher Professional Education. What do trainers offer that has lasting value? Vocational training: the bits that vocational training doesn't reach. Educational needs assessment. Fit for purpose - CPD. Curriculum planning. Action learning and learning groups. Planning and delivering education and learning. Conclusions.

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Book SynopsisThe quality of cancer and palliative care is going through unprecedented change and development as a result of policy initiatives. The impact of these policies on education is unparalleled and it is essential that clinicians and educationalists are aware of the policy formation processes and educational strategies that meet the demands of these changing times. This book takes a holistic approach to patient care and draws on the diverse experience in hospices and highlights best practice to present a comprehensive and practical guide. However, it does more. New topics are given an educational perspective; those with limited educational experience are given sound advice; the implication of policy change is outlined. This is an important book and one which should be read by all clinicians, educators and managers responsible for improving services in cancer and palliative care. Table of ContentsThe impact of health and social policy on cancer and palliative care education. Clinical governance in 'face to face' and 'on-line space' palliative care education. Public education. Specialist and advanced nursing practice. Post Shipman - the impact on developing education in cancer and palliative care pain management. Death anxiety and death education: a brief analysis of the key issues. Nurses perceptions of spirituality and the implications for nursing care and education. Art and artistry in practice - a reflective account. The role of psycho-neuroimmunology in cancer and palliative care education. Complementary therapies and community nurses - implications for educational planning. Cancer and palliative care - evidence-based practice. Life review - an educational perspective. Humour in cancer and palliative care: an international perspective. An overview of hospice education.

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Book Synopsis Series Editor: Michael Rigby This completely up-to-date resource equips readers with practical tools to understand and apply health economic methods. It introduces the key economic tools and the data available that can assist an economic decision and covers a range of areas from primary care and national data to global indicators of health. The information presented is applicable to all economic issues - at individual practice or nationwide policy level. Harnessing Information for Health Economics Analysis is a vital handbook for all clinicians, managers, and policy makers and shapers who make decisions about planning, commissioning and delivering healthcare. It will also be of great value to health economists, and postgraduate students in health economics and related disciplines. Trade Review"'This book is not a theoretical textbook, but an applied book designed to equip its readers with the practical tools to both understand and apply health economic methods. This book seeks to provide anyone faced with making choices, personal or interpersonal regarding the supply or receipt of health care, with the information to make informed decisions about that health care. It seeks to introduce the reader to the key economic tools and the data available that can assist an economic decision and how to use and interpret such data. Its aim is not to turn the decision maker into a health economist but provide the ability to ask the appropriate questions, understand the relevant data and literature and to access the resources available to them.' Marilyn James and Elizabeth Stokes, in the Introduction"Table of ContentsTechniques of economic appraisal. UK National data. Secondary care data. Primary care data. Organisations providing health economics information. Measuring benefit and preferences. Resources and costs. Reflections and futures.

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Book SynopsisSeries Editors: Moira Stewart, Judith Belle Brown and Thomas R Freeman The application of the patient-centered clinical method has received international recognition. This book introduces and fully examines the patient-centered clinical method and illustrates how it can be applied in primary care. It presents case examples of the many problems encountered in patient-doctor interactions and provides ideas for dealing with these more effectively. It covers a wide range of topics and issues including palliative care, abuse, dying patients, ethical challenges and the role of self-awareness. Many narratives originate from patients' and family members' experiences, providing perspectives of great power and value. The Patient-Centered Care series is of great value to all health professionals, teachers and students in primary care. Table of ContentsIntroduction. Understanding both the patient's disease and illness experience. Understanding the whole person. Finding common ground. Incorporating prevention and health promotion. Enhancing the patient-doctor relationship. Being realistic.

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Book SynopsisJewish patients customarily have particular ways of approaching health and healthcare. This book outlines the Jewish practices and customs of direct relevance to health professionals, illustrated throughout with case histories. Information is provided to facilitate day to day communication, discussing etiquette and interpersonal relationships between the health professionals and their patients, describing in detail the dietary laws, customs and festivals. This book will offer practical advice about Jews, Judaism and the Jewish community helping to educate and enable all healthcare professionals in hospitals and in the community to provide care in a culturally appropriate manner.Trade Review'Easy to read - for anyone seeking an appreciation of Jewish belief and practice in a healthcare context (bearing in mind the wide spectrum of Jewish religious observance and practice referred to earlier), this book will be of value.' Inclusion NewsTable of ContentsPart One: Jews and Judaism. Jewish history - in a nutshell. World and British jewry. The traditional way of life. God the healer. Jewish medical ethics - in a nutshell. Healthcare values. Part Two: The Jewish Patient. Judaism and medical treatment. Caring for the jewish patient on the shabbos and festivals. The dietary laws. Women's health - marriage, sex and related topics. Caring for Jewish patients and at the end of life. Jewish genetic diseases. Jews as patients.

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Book SynopsisSpecifically designed for health visitors, general practitioners, nurses, dietitians and nutritionists, this is the first book to clarify the suggested balance of different foods and food groups needed to provide a healthy diet in infants. It interprets government recommendations and current research to give health professionals completely up-to-date, highly detailed advice in a practical, easy-to-read format. Tables and figures are widely used to illustrate complex concepts and aid understanding. It is ideal as a daily reference. Healthcare policy makers and shapers will also find much of interest to assist in the provision of new guidance.Trade Review'Its content is thought provoking, and it cleverly brings all of the research together, allowing for further reading should the practitioner so wish. One example of the evidence based recommendations the book offers is the identification of beef as a good first food for a child aged 5-7 months once they can take food from a spoon; the research indicated that beef increased a child's zinc intake compared to giving fortified baby cereals as first foods. The book's accessible layout means the first two chapters give a good overview of the weaning process, while the final three chapters break down the dietary requirements into finer detail.' Hannah Marriage, Student Halth Visitor, UK, Journal of Health VisitingTable of ContentsForeword. Preface. About the author. Acknowledgements. List of tables and figures. List of abbreviations. Summary of key facts. When to introduce solids . Key facts. Weaning and complementary feeding. The UK recommendation for introducing solid foods. Evidence relating to the six month exclusive breastfeeding recommendation. Energy and growth. Risk of gastrointestinal infection. Overweight and obesity. Development of allergies. Iron status. Iron status in developed and developing countries. UK infant iron levels at six months. Maternal iron supplementation. Infant iron supplementation. Vitamin D. The recommended age for introduction of solids in different countries. ESPGHAN: no disadvantage of introducing solids at four to six months. References. How to introduce solids. Key facts. Current guidelines. First and early foods. Later foods. Stages. Texture and finger foods. Food groups. Current advice on introducing solids. DH/NHS/Unicef 'Weaning' booklet. NHS 'Birth to five' book. FSA 'Feeding your baby' booklet. NHS/Unicef/DH 'introducing solid foods'. Wales, Scotland and Northern Ireland. Other information sources. Research and advice on introducing solids. Meat as a first food. Milk. Bread. Salt. Gluten. Introduction of solids and potential allergens. Food acceptance. Timing of introduction of solids. Homemade and commercial ready-made complementary foods. Proportion of food from different food groups. Perceptions of a healthy infant diet. Demonstrating feeding skills. Responsive feeding. Baby-led weaning. Introducing solids: summary. References. The dietary requirements of infants. Key facts. Changes in infants' nutritional needs during growth. Energy recommendations. Role of milk in energy provision following the introduction of solids. Fat intake. Dietary fat recommendations in the UK. Dietary fat recommendations in other countries. Fat intake, growth and development. Fat intake and later obesity. Quality of fat intake and cardiovascular health. Essential fatty acids. Suggestions for total fat intake. A conservative suggestion for fat intake in the UK. Recommended intake of omega-3 and omega-6 fatty acids. Recommended and suggested saturated fat intake. Body weight. Overweight and obesity. Dietary fibre. Measurement of dietary fibre and recommendations. Fibre intake. Fibre recommendations and suggestions. Benefits of fibre intake. Concerns regarding a high fibre diet. Suggested fibre recommendations for infants in the UK. The recommendations for non-milk extrinsic sugars and starch. The recommendation for protein. The recommendation for iron. The recommendation for iron. Effect of ID and IDA on infant development. Serum ferritin at birth and later risk of ID. Maternal IDA and later infant risk of IDA. Iron status after six months of age: IDA. IDA at eight months. IDA at nine months. IDA at 12 months. Iron status after six months of age: ID. ID at nine months. ID at 12 months. Complementary feeding and iron. Meat and fish. NMES. Commercial infant foods. Milk intake. Fibre intake. Enhancers of non-haem iron absorption. The recommendation for zinc. The recommendation for vitamin A. The recommendation for vitamin D. The recommendation for calcium. The recommendation for iodine. References. Meeting dietary requirements. Key facts. Meeting dietary requirements. Energy recommendations. Suggested fat intake. Amount of solids before fat required. Fat content of foods. Suggested daily intake of fat for infants. Number of tablespoons of food to meet daily fat requirements. Saturated fat. Omega-3 and omega-6 polyunsaturated fatty acids. Long-chain omega-3 polyunsaturated fatty acids. Fibre intake. Number of portions to provide 0.5 g of fibre. NMES. Iron. Zinc. Common early purees, mashes and baby rice: energy, fat, iron, zinc and fibre. Increasing the energy, fat and iron content of purees and mashes. Vitamin A. Vitamin D. Calcium. Iodine. References . Food intake: food groups and portion sizes. Key facts. Food groups. Number of food groups for infants. Number of portions from each food group. Portion size. Meeting energy requirements: number of portions and portion size. Verifying food group suggestions. Verifying food group suggestions: energy. Verifying food group suggestions: fat. Verifying food group suggestions: fibre. Verifying food group suggestions: energy, fat and fibre. Verifying food group suggestions: iron. Verifying food group suggestions: zinc. Verifying food group suggestions: vitamin A, vitamin D, calcium and iodine. Summary of food group combination information. Progression of complementary feeding by food group combination. Pictorial representation of infant food groups. Pictorial representation of food intake for adults and children: frequency and portion size. Infant guidelines on the frequency of intake of food from different food groups. Updating guidelines on food group frequencies. Suggested pictorial representation of proportional intake from food groups for infants. References. Appendix. Tables. Websites. Index

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Book SynopsisPowerful and resonant, Foxconned is both the definitive autopsy of the Foxconn fiasco and a dire warning to communities and states nationwide.Trade Review"Tabak's new book Foxconned isn't just a detailed account of how Donald Trump, Scott Walker, and legislative Republicans snookered Wisconsin into a taxpayer-financed, now-in-shambles deal with corporate giant Foxconn, but an illuminating expose of all that's wrong with the way governments hand out incentives for private development." * Capital Times *"Tabak's [earlier] warnings about the project proved proved, with astonishing speed, to be well founded. . . . Broadly, and persuasively, Tabak makes the case that municipalities should not seek to spark economic development through large deals with individual companies, because they turn governments into venture capitalists, except governments don’t have the necessary expertise, tend not to hedge their bets, and gamble with taxpayer money." * Times Literary Supplement *"The new book Foxconned, by Madison’s own Lawrence Tabak, confirms that the factory was a sordid political charade from its inception. In a fit of negligence and malfeasance, political leaders abused the citizens of Wisconsin on behalf of a foreign corporation. The Foxconn affair was a scandal, and Wisconsinites should treat those responsible as political pariahs." * Isthmus *"Tabak’s engaging study of efforts in Wisconsin to attract the Taiwanese contract manufacturer Foxconn provides a cautionary tale." * Foreign Affairs *"Journalist Tabak offers a stark cautionary tale of the murky practices, questionable economics, and political wheeling and dealing done in the name of economic development and job creation by manufacturing giant Foxconn. . . . Economic concepts are accessible and eye-opening in Tabak’s hands, while the events of small-town board meetings are simultaneously infuriating and page-turning. Tabak’s impressively researched and investigated narrative is as timely as it is gripping." * Publishers Weekly *"The book does such a good job of weaving together economics, history, and politics. . . It effectively illustrates what can go wrong when government officials try to orchestrate economic development." * Cato Institute *"A valuable forensic analysis of a disastrous, politically motivated scam. . . . Foxconned delivers a multi-dimensional analysis of the plant’s inception, funding, construction—or rather lack of construction—and eventual abandonment." * World Socialist Web Site *“A gripping and necessary postmortem on one of the biggest economic development fiascos of our time. Tabak applies a critical lens on the enormous quasi-public industry of business recruitment and how it can be exploitative—shockingly so—especially in job-starved postindustrial regions.” * Angie Schmitt, author of 'Right of Way: Race, Class, and the Silent Epidemic of Pedestrian Deaths in America' *“Foxconned shines a much-needed light on two unfortunate practices that undermine our nation’s economy yet receive far too little attention. One is the out-of-control competition in which governors and mayors throw piles of money at multibillion-dollar corporations to beg them to locate some jobs in their states and cities. Second, Tabak highlights how self-serving politicians often use tens of millions of taxpayers’ dollars to lure corporations so that they can boast about it to boost their reelection efforts. This is an important, well-researched, and highly readable book.” * Steven Greenhouse, author of 'Beaten Down, Worked Up: The Past, Present, and Future of American Labor' *“Not only does Tabak do a masterful and nuanced job of uncovering and detailing the behind-the-scenes politics that played out in this ill-fated economic development project, but he also tells the human stories of those Wisconsinites whose lives were most upended as a result.” * Paul Fanlund, publisher and editor in chief, Capital Times of Madison, Wisconsin *"The reporting that went into this book—into tracing the incredibly complex and deliberately hidden story of the damages wrought by Foxconn—is quite simply, breathtaking. This devilishly convoluted story is then told in clear, straightforward prose that makes this a narrative of our time, and one we should all read." * Harriet Brown, Wisconsin Writers Award judge *"Economists are often portrayed as being in constant disagreement, but one thing that we mostly agree about is that governments are really bad at picking winners... For those of you who do not believe the theory or who want to see how it plays out in practice, this is a good book. It gives numerous examples beyond the main story around Foxconn of why government should not pick winners. It makes a very strong case against corporate welfare in all forms and discusses the pernicious effects of competition between US states to attract investment." * Economic Record *Table of ContentsIntroduction Foxconn Timeline Chapter 1 Your Dream House Is Blighted Chapter 2 Foxconn Comes to America Chapter 3 What Does the Foxconn Say? Chapter 4 Who Made That TV? Chapter 5 The Land Grab Chapter 6 Racine, Poster Child of the Rust Belt Chapter 7 Sherrard, Illinois Chapter 8 Monkey Business in the Middle Chapter 9 Wassily Leontief and Input-Output Economic Impact Chapter 10 Flying Eagle Economic Impact Chapter 11 A Tea Party for Foxconn Chapter 12 A Bright, Shining Object Chapter 13 The Problem with Picking Winners Chapter 14 An Ill Wind Blows Chapter 15 All Politics Are Local Chapter 16 The Trouble with TIF Chapter 17 Following the Money Chapter 18 Foxconn on the Ground Chapter 19 Breaking the Cycle Acknowledgments Notes Bibliography Index

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Book SynopsisIn many countries, public sector institutions impose heavy burdens on economic life. As a consequence of predatory policies, entrepreneurship lingers and economies stagnate. The authors of this collection describe many of these pathologies of a “grabbing hand” government, and examine their consequences for growth.Trade Review[The Grabbing Hand's] range of materials is impressive: the chapters deal with the growth of European cities before the industrial revolution, corruption in post-Soviet Russia, privatisation in Eastern Europe, local government in the United States, and more. The authors keep technical apparatus to a minimum. By any standard, let alone the debased standard of most modern economics, the essays are lucid and literate. * The Economist *Table of ContentsPerspectives and government; princes and merchants - European city growth before the industrial revolution; the allocation of talent - implications for growth; why is rent-seeking so costly to growth; corruption; pervasive shortages under socialism; the politics of market socialism; a theory of privatization; politicians and firms; privatization in the United States; government in transition.

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Book SynopsisThis book offers a unique framework to understand how public institutions and private investors can collaborate to sustain long term investments (LTIs), with a specific focus on public-private partnership for infrastructure, blended finance mechanisms, and impact investing.Trade Review‘The business of business is being redefined before our very eyes: inclusion, sustainability, impact and ESG are now integrated into most investment decisions. Much more needs to be done as Agenda 2030 will not be met until “all hands on deck”. This book can serve as a good starting point for this critical collaboration.’ -- Royston Braganza, Grameen Capital‘This book highlights the importance of activating private capital to close the infrastructure gap and creating stronger collaboration between the public and private sectors. This will help to drive economic recovery in the short-term whilst driving longer-term economic and social outcomes.’ -- Marie Lam-Frendo, Global Infrastructure Hub‘This book is an excellent reference to university and master students, executives and civil servants, academic researchers and many others that are keen to learn more about enabling long-term investments and public-private collaborations.’ -- Iliyana Tsanova, European CommissionTable of ContentsContents: Foreword Iliyana Tsanova, Deputy Director-General - DG Budget, European Commission Preface 1. Public-private partnerships for long-term investments: the context and the framework 2. The journey towards sustainability: corporate social responsibility and sustainable investing 3. Catalyzing wealth toF drive positive social and environmental change: impact investing 4. Unlocking private capital through blended finance 5. Infrastructure as long-term investment: understanding the public-private boundaries 6. Developing infrastructure through contractual public-private partnership References Index

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Book SynopsisA unique approach to policy implementation with essential guidance and useful tools Effective Implementation in Practice: Integrating Public Policy and Management presents an instrumental approach to implementation analysis. By spanningpolicy fields, organizations, and frontline conditions in implementation systems, this book provides a robust foundation for policy makers, public and nonprofit managers and leaders. Detailed case studies enable readers to identify key intervention points, become more strategic, and improve outcomes. The engaging style and specific examples provide a bridge to practice, while diagrams, worksheets, and other tools included in the appendix help managers apply these ideas to team meetings, operational planning, and program assessment and refinement. Policy and program implementation is fraught with challenges as public and nonprofit leaders juggle organizational missions and stakeholder expectations while managing policy and program Table of ContentsTables, Figures, and Boxes ix The Authors xi Preface xiii Part One The Implementation Landscape 1 One Framing Implementation 5 Exploring Policy and Program Implementation 9 Defining Implementation Effectiveness 12 Unpacking Implementation Systems 16 Bringing the Analysis to Life 28 Two Conventional Perspectives on Policy and Program Implementation 35 Political Processes and Authority 37 Governance and Management 43 Policy and Program Evaluation 52 Conclusion 64 Three A New Perspective for Implementation: Strategic Action Fields 67 Introducing Strategic Action Fields 69 Core Programs 74 Unpacking Social Structures and Dynamics 82 Conclusion 96 Part Two The Implementation System at Multiple Levels 99 Four Policy Fields 103 Policy Fields in Focus 107 Analyzing the Development of the Core Program 120 Applying Policy Field Analysis 131 Conclusion 136 Five Organizations 139 Organizations in Focus 141 Analyzing the Integration of the Core Program 148 Applying Organizational Analysis 155 Conclusion 162 Six Front Lines 163 Front Lines in Focus 166 Analyzing the Application of the Core Program 174 Applying Frontline Analysis 181 Conclusion 188 Part Three The Practice of Effective Implementation 191 Seven Exploring Implementation in Practice 195 Implementation Dynamics: The Hardest Hit Fund 196 Implementation Dynamics: The Quality Rating and Improvement System 211 Opportunities for Change 222 Eight Leading Learning in Implementation Systems 225 Investigating Technical Challenges 228 Engaging Others in Adaptive Challenges 246 Bringing It All Together 259 Appendix A Policy Field Audit 261 Appendix B Policy Field Visual Diagram 263 Appendix C Program Process Flow 265 Appendix D Organization Program Integration Audit 267 Appendix E Frontline Interactions Audit 271 Appendix F Target Experiences Analysis 275 Appendix G Implementation Dynamics and Outcomes Analysis 279 Appendix H Implementation Improvement Blueprint 283 Notes 287 Bibliography 339 Index 379

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Book SynopsisThis flagship report for South Asia maps the financial risks from contingent liabilities in South Asian countries and provide policy recommendation to improve management of financial risks at the level of the sovereign, state-owned enterprises.

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Book SynopsisA thoroughly updated introduction to the current issues and challenges facing managers and administrators in the investor and publicly owned utility industry, this engaging volume addresses management concerns in five sectors of the utility industry: electric power, natural gas, water, wastewater systems and public transit. Beginning with a brief overview of the historical development of the industry, the author examines policy issues including the consequences of dealing with deteriorating infrastructure, an aging workforce, climate warming, funding for repair and replacement of facilities, and the demands for meeting the needs of a growing population. In addition to reviewing issues related to various management tasks, he includes chapters on physical and cyber threats and management ethics, liberally laced with real-life examples of utilities' dealings with these challenges. Many tables, figures and boxes expand on key points from the text.Accessible and comprehensive, this thoughtful exploration of the various issues facing administrators and operators in public utilities in the new century will prove a useful overview for students of business and economics, utility staff, and directors of local utility governing boards.Trade Review'David McNabb's Public Utilities book is an excellent and extremely valuable source for understanding the fundamental issues and problems of the rapidly evolving public utilities sector. It's useful for academics, policymakers, and practitioners to gain insights into how to manage and cope with the numerous and unprecedented challenges facing the industry.' --Chung-Shing Lee, Pacific Lutheran UniversityTable of ContentsContents: Part I Public Utilities: Old Problems 1. Public Utilities: Essential Services, Critical Infrastructure 2. Public Utility Policy Issues 3. Public Utility Regulatory Environment Part II Sectors of the Public Utility Industry 4. Electric Energy Utilities 5. Natural Gas Utilities 6. Water and Wastewater Utilities 7. Waste Collection and Disposal Utilities 8. Public Transit Utilities Part III Public Utility Function Challenges 9. Public Utility Finance 10. Public Utility Pricing and Rate Setting 11. Public Utility Marketing 12. Public Utility Information Systems Part IV Public Utility Management and Operations Challenges 13. Public Utility Governance 14. Public Utility Management 15. Public Utility Operations, Maintenance and Planning 16. Managing the Public Utility Workforce 17. Public Utility Management Ethics Part V Public Utilities: New Challenges 18. Public Utility Environmental Challenges 19. Public Utility Physical and Cybersecurity Challenges 20. Sustainability: The Core Challenge Facing Public Utilities Index

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Book SynopsisA thoroughly updated introduction to the current issues and challenges facing managers and administrators in the investor and publicly owned utility industry, this engaging volume addresses management concerns in five sectors of the utility industry: electric power, natural gas, water, wastewater systems and public transit. Beginning with a brief overview of the historical development of the industry, the author examines policy issues including the consequences of dealing with deteriorating infrastructure, an aging workforce, climate warming, funding for repair and replacement of facilities, and the demands for meeting the needs of a growing population. In addition to reviewing issues related to various management tasks, he includes chapters on physical and cyber threats and management ethics, liberally laced with real-life examples of utilities' dealings with these challenges. Many tables, figures and boxes expand on key points from the text.Accessible and comprehensive, this thoughtful exploration of the various issues facing administrators and operators in public utilities in the new century will prove a useful overview for students of business and economics, utility staff, and directors of local utility governing boards.Trade Review'David McNabb's Public Utilities book is an excellent and extremely valuable source for understanding the fundamental issues and problems of the rapidly evolving public utilities sector. It's useful for academics, policymakers, and practitioners to gain insights into how to manage and cope with the numerous and unprecedented challenges facing the industry.' --Chung-Shing Lee, Pacific Lutheran UniversityTable of ContentsContents: Part I Public Utilities: Old Problems 1. Public Utilities: Essential Services, Critical Infrastructure 2. Public Utility Policy Issues 3. Public Utility Regulatory Environment Part II Sectors of the Public Utility Industry 4. Electric Energy Utilities 5. Natural Gas Utilities 6. Water and Wastewater Utilities 7. Waste Collection and Disposal Utilities 8. Public Transit Utilities Part III Public Utility Function Challenges 9. Public Utility Finance 10. Public Utility Pricing and Rate Setting 11. Public Utility Marketing 12. Public Utility Information Systems Part IV Public Utility Management and Operations Challenges 13. Public Utility Governance 14. Public Utility Management 15. Public Utility Operations, Maintenance and Planning 16. Managing the Public Utility Workforce 17. Public Utility Management Ethics Part V Public Utilities: New Challenges 18. Public Utility Environmental Challenges 19. Public Utility Physical and Cybersecurity Challenges 20. Sustainability: The Core Challenge Facing Public Utilities Index

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Book SynopsisA Modern Guide to Networks identifies five core characteristics of contemporary networks and translates these into ten key pieces of guidance for researchers and practitioners. Arguing that a knowledge–practice gap has emerged due to the lack of contact between network practitioners and researchers, contributors chart a more collaborative future for the field. They identify how research can be effectively translated and implemented to shape the future of social networks.A Modern Guide to Networks highlights the key dimensions of today’s networks, advancing knowledge of how networks operate and how they will function in the future. It showcases the diversity of these networks through extensive case studies, examining experiments in network structure, governance, management, leadership, and evaluation. Combining academic perspectives with practice-based insights, it pushes disciplinary boundaries and provides unique insights into researching and participating in social networks.Providing a state-of-the-art overview of modern networks, it will prove invaluable to academics and researchers in organization studies, public administration and management, and social networks. It will also be a useful resource for practitioners seeking guidance on how to adapt to the rapid evolution of networks.Trade Review‘In this volume, Robyn Keast, Joris Voets, Jack Meek, Christine Flynn and their co-authors highlight an important feature of contemporary social networks that are convened to pursue collective actions for the public good: that all social networks boil down to relationships between people and between people and things (e.g., organizations, infrastructure). By elevating the importance of relationship, they necessarily define the essence of a network as a set of practices that have, as they note, been an essential, if not the essential feature of human civilization, and certainly core to the practice of public administration since the dawn of organized and intentional collective action. The chapters in this volume examine contemporary cases through a focus on relationships and underscore that networks can, when fostered with integrity, emotional and cultural intelligence, and deep concerns for public value and public values, enhance the resilience of communities and whole societies. This is an important contribution to the fields of network governance and management because it demonstrates the importance of reflective practice to the craft of network cultivation.’ -- Christopher Koliba, University of Kansas, US‘It is very timely that the new book A Modern Guide to Networks has been prepared. Engaging with diverse networks is now the norm in large-complex programmes attempting to achieve policy objectives that require a long-term and broader programme of cultural, behavioural, and systematic change. However, readily available information explaining social networks form and function and how to work with and within social networks has been difficult for practitioners of these programmes to access. Consequently, understanding how to work effectively through and with networks is still poorly understood. By taking a practitioner-centric approach, A Modern Guide to Networks will make a much-needed contribution to translate the science of social networks so that it is accessible to practitioners and will support these programmes to be more effective and meet the modern social and environmental challenges facing local, national, and global communities.’ -- Niall Connolly, Queensland Government, Australia‘This volume examines networks in the modern world, using an excellent and diverse set of contextual chapters and empirical cases from around the globe. It features a fascinating review of these case chapters by academics and practitioners, culminating in a meta-analysis of insights on network dimensions. This novel approach to bringing together academia and practice yields an impressive synthesis which will be welcomed by everyone interested in the work of networks.’Table of ContentsContents: PART I SETTING THE CONTEXT 1 Introduction: why a modern guide to networks? 2 Robyn Keast, Jack Wayne Meek, Joris Voets and Christine Flynn 2 What are networks? A social, relational perspective 15 Robyn Keast and Jack Wayne Meek PART II CASE EXAMPLES 3 ‘Travelling from 1600 to 2020 in one week’: resilience and leadership in school networks during the COVID-19 pandemic 33 Maria Cucciniello, Daniela Cristofoli and Alex Turrini 4 The role of communication in public health disaster management: city–county engagements during COVID-19 in Los Angeles County 53 Shawn R. Granger and Jack Wayne Meek 5 Strategic planning in a governance network: a life cycle approach 76 Laure Vandersmissen, Marianne Schapmans, Joris Voets and Bert George 6 Integrated service networks in Poland: insights from the delivery of social assistance in two cities 96 Piotr Modzelewski, Robyn Keast and Geoff Woolcott 7 ‘Coopetition-based’ network governance – mechanisms and pitfalls: the example of the German rehabilitation industry 123 Ingo Bode 8 A network analysis of a metropolitan affordable housing network: lessons for policy guidance from the City of Los Angeles 141 Helen Morales and Jack Wayne Meek 9 The role of shared identity in effective governance networks 166 Sinead Shannon and Mary Lee Rhodes 10 Network bandwidth management in public administration: definition and mechanisms 191 Barbara Zyzak 11 A modern network gap: a case for the establishment of formal boundary-spanning organizations to support innovation policy 211 David Noble 12 Global health networks: fostering convergence in women’s and children’s health policy 233 Mary E. Wiktorowicz, Yeonjoo Lee and Peter Tsasis 13 Knowing how, knowing who: the role of a UK online health informatics practitioner network towards system-wide learning 251 Louise Wilson and Marcus Baw 14 Positioning impact and sustainability under the umbrella of cultural accumulation theory: framing a novel conceptualization of modern networks 270 Geoff Woolcott, Robyn Keast, Amanda Scott, Tom Cosentino, Joe Harvey-Jones, Helen Lynch and Bronwyn Richards PART III NEXT PRACTICE AND GUIDELINES 15 Modern network research: insights from network practitioners in addressing the knowing–doing gap 291 Robyn Keast, Jack Wayne Meek, Christine Flynn and Joris Voets 16 Conclusion: the practices of modern networks 313 Robyn Keast, Jack W. Meek, Joris Voets and Christine Flynn Index

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Book SynopsisThis book offers a unique framework to understand how public institutions and private investors can collaborate to sustain long-term investments (LTIs), with a specific focus on public private partnership for infrastructure, blended finance mechanisms, and impact investing.Offering a holistic approach to long-term investing, which encompasses both infrastructure and corporate innovation and sustainability strategies, chapters explore how collaborations can mobilize resources, overcome market failures, and maximize impacts. Furthermore, it provides a deeper understanding on LTIs, both in terms of the sustainable investment approaches that investors are progressively adopting, and in terms of the main domains of LTIs such as infrastructure and corporate investments in research and innovation, sustainability, and circularity. The book also highlights how LTIs are essential to ensure the achievement of the Sustainable Development Goals, which represent an institutionalization of the concept of public value.Public-Private Collaborations for Long-Term Investments will be critical reading for policymakers, investors, and managers working in the public and private sectors. The combination of cutting-edge insights and depth of knowledge rooted in the scientific literature will also be beneficial for scholars and students in the fields of public administration and management, infrastructure finance, and sustainability.Trade Review‘The business of business is being redefined before our very eyes: inclusion, sustainability, impact and ESG are now integrated into most investment decisions. Much more needs to be done as Agenda 2030 will not be met until “all hands on deck”. This book can serve as a good starting point for this critical collaboration.’ -- Royston Braganza, Grameen Capital‘This book highlights the importance of activating private capital to close the infrastructure gap and creating stronger collaboration between the public and private sectors. This will help to drive economic recovery in the short-term whilst driving longer-term economic and social outcomes.’ -- Marie Lam-Frendo, Global Infrastructure Hub‘This book is an excellent reference to university and master students, executives and civil servants, academic researchers and many others that are keen to learn more about enabling long-term investments and public-private collaborations.’ -- Iliyana Tsanova, European CommissionTable of ContentsContents: Foreword Iliyana Tsanova, Deputy Director-General - DG Budget, European Commission Preface 1. Public-private partnerships for long-term investments: the context and the framework 2. The journey towards sustainability: corporate social responsibility and sustainable investing 3. Catalyzing wealth toF drive positive social and environmental change: impact investing 4. Unlocking private capital through blended finance 5. Infrastructure as long-term investment: understanding the public-private boundaries 6. Developing infrastructure through contractual public-private partnership References Index

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Book SynopsisAccording to conventional wisdom, public ownership of industry in post-war Britain led, invariably, to under-performance. This book casts doubt upon this view by showing that, as far as the labour productivity record of the expanding state-owned industries is concerned, this was clearly not the case.The book compares the 1954-79 labour productivity record of 5 expanding public sector industries to that of 24 expanding, capital intensive, mass-production industries in the British private sector. The author shows that the public sector industries' labour productivity growth was significantly faster than that of the private sector industries. Strikingly, he also finds that the state-owned industries were narrowing their productivity gap with their US counterparts at a significantly faster rate than the private sector industries. Dr Iordanoglou concludes that it is possible that public ownership had - in the historical period investigated - a long-term positive effect on these industries.This book will be of great interest to scholars of industrial economics, public sector economics and economic history.Trade Review'Iordanoglou has carried out a very significant piece of work. His basic idea of comparing the growth rate of productivity in the public and private sectors over a 25-year period provides a very useful method of approaching the bigger question of the relative efficiency of public enterprise . . . The book deserves wide distribution.' -- John Calvert, Labour / Le Travail'The merits of the work include a critical examination of the conventional wisdom that British nationalised companies 'failed' and the rejection of this standard view; the use of a highly original method, based on historical evidence, to examine the productivity performance of British industries; scrupulous treatment of the industrial statistics and a quite exemplary, path-breaking, approach to international productivity comparisons; a theory of industrial performance which makes full use of the latest theory, while situating industries in their social and political context.' -- John Grahl, University of North London, UKTable of ContentsContents: 1. Introduction 2. Selection of the Sample 3. The Intertemporal Labour Productivity Comparisons 4. US–UK Labour Productivity Comparisons 5. Questions of Interpretation Appendices: A. Selection of the Sample: Technical Background B. Measurement of the Intertemporal Output Indices C. Measurement of the Employment Indices D. International Labour Productivity Comparisons Bibliography Index

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Book SynopsisThis book examines the ongoing transformation of public utilities, also known as network-based industries, in Western Europe and the United States. Examples are telecommunications, energy, and water distribution. Most of these network-based industries were until recently natural monopolies. Over the last two decades national governments have embarked upon privatization, deregulation and liberalization of their public utilities. The contributors in this volume examine the many related aspects, including: key characteristics and regulation of network based industries the emerging EU regulatory framework corporate strategies, industry dynamics, and organizational performance case studies from the telecommunications and water industries engineering competition versus engineering regulation. This book provides a non-ideological and multidisciplinary overview of recent views and experiences with the liberalization, privatization and regulatory reform of public utilities in Europe and the United States. As such it will be of interest to scholars and researchers of institutional economics, and organizational studies, as well as regulators, policymakers and consultants involved in both studying and governing network-based industries.Trade Review'The introductory chapter by the editors is extremely wide-ranging and therefore very useful for any reader not yet introduced to the manifold intricacies of this topic. What is remarkable about this chapter is that three aspects are dealt with at the same time: the driving forces of the reform of network industries, the economics of pro-competitive regulation of them, and the political and institutional traps/complexities of this process. If this were not enough, it is done with a view on both the US and Europe. The remainder of the book shows, sometimes with painstaking detail, not only how difficult it is for regulators and their political masters but also for incumbents and not just for new entrants, as is always stressed. It shows the tricky question of extending reforms to the water and sewage sectors, how complex state/company interactions are in the first and later stages of reform and how hard it is to design 'regulation' properly in the second generation.' -- Jacques Pelkmans, College of Europe, Bruges and Centre for European Policy Studies, Brussels, BelgiumTable of ContentsContents: Introduction: Making Markets and Controlling Competition: Regulatory Reform in Public Utilities Part I: Perspectives on Engineering Competition 1. Engineering Competition: The European Approach 2. The Role of Regulation in an Era of Partial Competition Part II: Empirical Overview Papers 3. The Dynamics of Regulation: Performance, Risk and Strategy in the Privatized, Regulated Industries 4. The Privatization of Infrastructures in the Theory of the State: An Empirical Overview and a Discussion of Competing Theoretical Explanations Part III: Country/Sector Studies 5. Policies for Open Network Access 6. Liberalization and Technical Change in Finland 7. A Waterloo of Utility Liberalization? How Great Deregulation Expectations were Dashed by the Dutch Water Industry in the 1990s Part IV: Conclusion 8. Engineering Competition – Or Engineering Regulation? Index

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Book SynopsisThe IPO Decision is an exciting new book that clarifies how the initial public offering (IPO) process actually works. It separates fact from fiction and imposes a logical structure on the most up-to-date IPO-related research. All major topics pertaining to the going-public process are included: IPO timing, the financial, strategic, and corporate governance benefits and costs of public ownership, corporate restructuring, valuation, the role of the investment bank in the primary and secondary markets, the optimality of IPO mechanisms (book-building vs. auctions), analyst coverage, and the long-run performance of IPOs. IPOs garnered unprecedented positive attention in the 1990s for their spectacular returns and central role in entrepreneurial activity. Subsequent revelations of unscrupulous IPO allocation and promotion practices cast a less favorable shadow. The latest significant event in the IPO market is Google's unconventional use of an auction for its offering. Public discussion and debate about these developments has often taken place in an information vacuum, leading to misunderstandings and false conclusions.Unparalleled in its scope, The IPO Decision presents the findings from theoretical and empirical research in a rigorous yet accessible manner. In doing so, it develops the intellectual foundation necessary for a constructive dialogue about reforming the IPO process. Scholars, students and industry professionals interested in the economics of IPOs will find this volume a comprehensive and engaging addition to their library.Trade Review'Because of its scope and detail, The IPO Decision would be a useful addition to an academic library serving a finance program or that has a financial services library. Public librarians might consider this book if they have a large constituency of sizable private businesses of finance students.' -- Janet Hartman, Research Librarian, William Blair & Co, Chicago, Business Information Alert'This volume certainly belongs in undergraduate libraries. Faculty who teach courses in the economics of finance can use the book as a reference and as a guide for students working on papers on the economics of initial public offerings (IPOs). Draho summarizes the extant literature on all aspects of the subject. For example, a student interested in the valuation process underlying initial public offerings receives a well-written overview of the approaches used, including both discounted cash flows and real option analysis. Students are also guided to the relevant literature on the subject. . . a useful resource for beginning research on this topic. Highly recommended.' -- W.S. Curran, Choice'Jason Draho's The IPO Decision is a clear, well organized, and especially well researched book on the IPO environment, process, and stock price results.' -- Roger G. Ibbotson, Yale University and Chairman, Ibbotson Associates, Inc., US'Even more important in the post-Internet bubble world, The IPO Decision by Jason Draho provides a critical, in-depth and practical perspective on the crucial terms and factors that influence the IPO process. From the company that plans to go public (or its professional advisor) to the buy side or sell side investment banker - the book provides a roadmap for all professionals associated with the IPO process.' -- Ross Barrett, President and Co-Founder, VC Experts, Inc., New York, USTable of ContentsContents: Preface 1. Introduction 2. IPO Timing and Information 3. Financing Options and Costs 4. Strategic Behavior 5. Control, Monitoring and Governance 6. The External Market: An International Comparison 7. Corporate Restructuring 8. Valuation 9. Preparing for the IPO 10. IPO Mechanisms: Allocations and Pricing 11. The IPO Aftermarket 12. Post-IFO Financing 13. Long-run Performance 14. Final Thoughts References Index

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisHealthcare Technology Management: A Systematic Approach offers a comprehensive description of a method for providing safe and cost effective healthcare technology management (HTM). The approach is directed to enhancing the value (benefit in relation to cost) of the medical equipment assets of healthcare organizations to best support patients, clinicians and other care providers, as well as financial stakeholders. The authors propose a management model based on interlinked strategic and operational quality cycles which, when fully realized, delivers a comprehensive and transparent methodology for implementing a HTM programme throughout a healthcare organization. The approach proposes that HTM extends beyond managing the technology in isolation to include advancing patient care through supporting the application of the technology. The book shows how to cost effectively manage medical equipment through its full life cycle, from acquisition through operational use to disposal, and to advanTrade Review"Congratulations to the team of authors...who have given the world of clinical engineering this fantastic resource, which will go on our frequently-accessed shelves...This is a must-have, on-desk reference book for all clinical engineers...This book is a gift because it overviews all aspects of health technology management and then digs deeper, offers tools, and brings all of the relevant and up to date information together in one place. I recommend, a reasonably thorough read of the whole book in the first instance, and then holding it readily accessible for reference...This publication is not just a resource for practitioners but a roadmap for new entrants to clinical engineers and a shop front for one of the most rewarding, fast-moving, and exciting engineering disciplines."—Meabh Smith, in BEAI Spectrum, Summer 2017"The book’s value is that it gives us a different perspective – new ways of thinking about old problems…I liked this book a lot and plan to dig more deeply into some of the material for use in my consulting practice. The text is clearly written and is informed by the wide-ranging experience of the authors. Numerous tables and figures to illustrate the text are included…The fundamental chapters all include case studies."—Matthew F. Baretich, PhD, in Biomedical Instrumentation & Technology, March/April 2017"A delightful book; something for everyone. This book crosses national borders and regional variations to get to the heart of the matter: the explosive growth of technology in healthcare has simultaneously increased both our capabilities - as well as risk - and clinical engineers are the experts at managing both. This book divulges the secrets of the behind-the-scenes experts of system design - tools which will help anyone who wishes to harness the power of technology to optimize any process for both effectiveness and safety. This book is at once a compelling quick-read as well as a detailed reference manual. It would serve as both an ideal primer for clinicians as well as a library staple for anyone interested in understanding how to manage the complexity of the entire continuum of patient care."—Michael Appel, MD, Chief Patient Safety Officer, Northeast Georgia Health System, Inc., USA"This book is a comprehensive, up to date, and accurate exploration of clinical engineering within the health care system. Tackling every important aspect of this work in a very understandable way, the authors make clear the potential benefits of clinical engineering and its importance for advancing healthcare. This book is ideal for those just beginning their careers as biomedical technicians and clinical engineers, in addition to senior engineers and technicians, who will discover new perspectives for their work. I would also recommend the book to managers in other industries that are willing to try healthcare technology management."—Magnus Stridsman, MSc, Region Östergötland University Hospital, Sweden"Normally technical books can be quite boring to read. You search through the index, go directly to the information required, extract what is needed for your article or practice, and put the book back on the bookshelf. When I started reading this book, my expectation was that this would be just another technical book. However, to my surprise, I really enjoyed it and wanted to keep reading! In particular, I was impressed with the book’s range of subjects and the ways in which the authors presented each chapter: the figures are well-designed and the information, tools, and processes are explained thoroughly. The sequence of subjects follows a logical order, making it easy for the reader to understand what is presented, using the knowledge gained from the previous chapters.Each chapter also features a series of useful questions and case studies, enabling the reader to test their comprehension and further explore the practical applications of the topics. This text covers most of the topics needed for a Clinical Engineer to develop a good and strong management system in a health environment. As a teacher and coordinator of a Clinical Engineering training course, as well as a graduating course of Biomedical Engineering, I am always looking for new and good sources of material regarding Clinical Engineering, and I can fully recommend this book for those interested in learning how to improve the activities in their profession."—Saide Jorge Calil, MSc, PhD, University of Campinas (UNICAMP) - Brazil"This book is a comprehensive treatment of Healthcare Technology Management (HTM) written in an easy and engaging style. The authors set out to provide a systematic approach to the topic and certainly succeed in doing so. The wealth of experience captured in this book is clear and makes this a significant, and perhaps unique, reference text particularly within an NHS context. It should be seen as essential reading for students and trainees looking to specialise in this exciting and challenging field. The book utilises the Asset Management Standard (ISO 55000) as a key reference which is a helpful way to present and describe the challenges of HTM and enables a clear description for organisations to set out their approach to this topic."—Dan Clark, Head of Clinical Engineering, Nottingham University Hospitals NHS Trust "Since concluding my doctorate in public health, I have been looking for a new approach to clinical engineering service (CES) with the aim to reposition it within the healthcare service and I found exactly what I was looking for in this book. Much of the existing literature on the subject focuses only on managerial technical work restricted to CES traditional activities. But in Healthcare Technology Management, the authors add strategic activities to this essentially technical role that go beyond the limits of the CES; inputting responsibility in the sustainability of the healthcare service as a whole, as well as in safety and patient / client satisfaction. It also identifies the clinical engineer as a prominent professional in the important processes and projects of the healthcare unit. This innovative approach is done in a masterful way. The authors use simple language, which is easy-to-understand even for those whose mother tongue is not English. They also provide a complete and vibrant perspective on the subject, in addition to a rich bibliography and many case studies that facilitate further learning. I am sure this new book will be quickly adopted as an essential text for courses related to health technology management around the world - I just wish I had been given the opportunity to study clinical engineering with it!"—Mara Souza, Professor of Instituto Federal da Bahia, Brazil"Healthcare Technology Management is a comprehensive treatment of the field of Clinical Engineering. It is well researched, with an excellent mix of explanation, self-study, and case studies. Examples within the text help highlight the concepts shared in the sections, while the self-study and case study sections provide a mechanism to thoroughly understand the chapters’ topics. I am especially impressed with the excellent coverage and emphasis of Systems Engineering; I recommend using that chapter as a reference for others in healthcare to educate them on Clinical Engineering’s Systems Engineering capabilities. It also provides convincing arguments for, and examples of, basing the HTM department on relevant standards, such as ISO 55000, 80001 and 60601.Healthcare Technology Management effectively links the HTM department operation to organizational goals, as well as emphasizing the balance of ‘ideal’ goals with real world limitations. This book is well researched and will be suitable as both a textbook for students and as an excellent reference for experienced professionals, especially those seeking certification."—Paul Sherman, CCE, FACCE"This book brings together all elements of modern Healthcare Technology Management that can be applied and recognised globally. Its practical case studies and extensive references make it a universal reference text that will be of use for all involved in the Healthcare Technology business. The text is well researched and written to provide a comprehensive guide for clinical engineering practitioners and for those aspiring to a career in clinical engineering. The authors should be applauded for their efforts in bridging the gap between the theoretical principles of Health Technology Management and their application in everyday clinical engineering practice. This is a highly recommended text, which will become a corner stone reference text for the Biomedical Engineering profession."—Kyril Belle, Director Biomedical Engineering, Australian Capital Territory Health, Australia"What a fantastic treasure is this book - a thorough and academic, but practical, overview of the whole subject of Healthcare Technology Management! Its many chapters cover everything you need to know and, to give more value, each chapter has self-directed learning questions, many useful case studies, and comprehensive references. This book would be an excellent course book, and would be suitable for undergraduates and postgraduates, in addition to individuals interested in medical engineering and management. Healthcare Technology Management is evolving rapidly with changes in finance, legislation, IT interaction, and how apps are coming into the picture. This book covers these subjects, but also encourages the reader to think much wider and to take a systems approach to the whole strategy of advancing and supporting healthcare technology. There are frequent references to UK, US, and other country regulatory requirements and learned papers so the reader is quickly appraised of current thinking. Applying this knowledge could easily help hospitals and medical centres reduce costs through effective management whilst maintaining patient safety."—Peter H. Smithson, Consultant Clinical Engineer CliniBizTech Solutions Ltd. (Previously Head of Medical Equipment Management Organisation, University Hospitals Bristol NHS Foundation Trust)"As the healthcare technology employed by clinicians and healthcare providers has evolved, diversified and become more complex over the past few decades, so have the skills and knowledge required to effectively manage the technology and the environment in which it is used. This book provides the reader, whether studying for a career in clinical engineering or well established in their career, with a comprehensive manual on healthcare technology management. For the student, it is an excellent text. For the experienced, a thorough subject matter reference. Well written, the text provides a methodical and practice approach to establishing a healthcare technology management framework, which is patient care focused and value adding to the responsible organisation."—Phillip Thorburn, Senior Biomedical Engineer, Australian Capital Territory Health, Australia"Medical equipment management is a large and diverse area. Therefore, it is perhaps not surprising that books comprehensively covering the topic are few and far between. I was pleased when I heard about the publication of Healthcare Technology Management: A Systematic Approach. Other books I have read which cover medical equipment management have taken a rather hands-off approach to the topic…This book presents a loftier ambition, inviting the reader to apply a systematic approach to the management of healthcare technology… At the end of each chapter are self-directed learning points and case studies. These help emphasise that the authors intended this book to be actively engaged with, not just read. In particular, I was impressed with the effort that has clearly gone into putting the case studies together. Evidently written based upon the authors’ personal experiences within clinical engineering, these painted a colourful picture of how the various topics discussed may apply to real-life situations… The standard of writing remains high throughout the book and, combined with a distinct lack of errors for a first edition, make the text a pleasure to read… For anyone within this profession, I would not hesitate to recommend it…This book is unique in the guidance it gives to the established clinical engineer to better utilise the medical equipment at their disposal."—Dr Michael Ayers in IPEM Scope Reviews, September and December 2017"Congratulations to the team of authors...who have given the world of clinical engineering this fantastic resource, which will go on our frequently-accessed shelves...This is a must-have, on-desk reference book for all clinical engineers...This book is a gift because it overviews all aspects of health technology management and then digs deeper, offers tools, and brings all of the relevant and up to date information together in one place. I recommend, a reasonably thorough read of the whole book in the first instance, and then holding it readily accessible for reference...This publication is not just a resource for practitioners but a roadmap for new entrants to clinical engineers and a shop front for one of the most rewarding, fast-moving, and exciting engineering disciplines."—Meabh Smith, in BEAI Spectrum, Summer 2017"The book’s value is that it gives us a different perspective – new ways of thinking about old problems…I liked this book a lot and plan to dig more deeply into some of the material for use in my consulting practice. The text is clearly written and is informed by the wide-ranging experience of the authors. Numerous tables and figures to illustrate the text are included…The fundamental chapters all include case studies."—Matthew F. Baretich, PhD, in Biomedical Instrumentation & Technology, March/April 2017"A delightful book; something for everyone. This book crosses national borders and regional variations to get to the heart of the matter: the explosive growth of technology in healthcare has simultaneously increased both our capabilities - as well as risk - and clinical engineers are the experts at managing both. This book divulges the secrets of the behind-the-scenes experts of system design - tools which will help anyone who wishes to harness the power of technology to optimize any process for both effectiveness and safety. This book is at once a compelling quick-read as well as a detailed reference manual. It would serve as both an ideal primer for clinicians as well as a library staple for anyone interested in understanding how to manage the complexity of the entire continuum of patient care."—Michael Appel, MD, Chief Patient Safety Officer, Northeast Georgia Health System, Inc., USA"This book is a comprehensive, up to date, and accurate exploration of clinical engineering within the health care system. Tackling every important aspect of this work in a very understandable way, the authors make clear the potential benefits of clinical engineering and its importance for advancing healthcare. This book is ideal for those just beginning their careers as biomedical technicians and clinical engineers, in addition to senior engineers and technicians, who will discover new perspectives for their work. I would also recommend the book to managers in other industries that are willing to try healthcare technology management."—Magnus Stridsman, MSc, Region Östergötland University Hospital, Sweden"Normally technical books can be quite boring to read. You search through the index, go directly to the information required, extract what is needed for your article or practice, and put the book back on the bookshelf. When I started reading this book, my expectation was that this would be just another technical book. However, to my surprise, I really enjoyed it and wanted to keep reading! In particular, I was impressed with the book’s range of subjects and the ways in which the authors presented each chapter: the figures are well-designed and the information, tools, and processes are explained thoroughly. The sequence of subjects follows a logical order, making it easy for the reader to understand what is presented, using the knowledge gained from the previous chapters.Each chapter also features a series of useful questions and case studies, enabling the reader to test their comprehension and further explore the practical applications of the topics. This text covers most of the topics needed for a Clinical Engineer to develop a good and strong management system in a health environment. As a teacher and coordinator of a Clinical Engineering training course, as well as a graduating course of Biomedical Engineering, I am always looking for new and good sources of material regarding Clinical Engineering, and I can fully recommend this book for those interested in learning how to improve the activities in their profession."—Saide Jorge Calil, MSc, PhD, University of Campinas (UNICAMP) - Brazil"This book is a comprehensive treatment of Healthcare Technology Management (HTM) written in an easy and engaging style. The authors set out to provide a systematic approach to the topic and certainly succeed in doing so. The wealth of experience captured in this book is clear and makes this a significant, and perhaps unique, reference text particularly within an NHS context. It should be seen as essential reading for students and trainees looking to specialise in this exciting and challenging field. The book utilises the Asset Management Standard (ISO 55000) as a key reference which is a helpful way to present and describe the challenges of HTM and enables a clear description for organisations to set out their approach to this topic."—Dan Clark, Head of Clinical Engineering, Nottingham University Hospitals NHS Trust "Since concluding my doctorate in public health, I have been looking for a new approach to clinical engineering service (CES) with the aim to reposition it within the healthcare service and I found exactly what I was looking for in this book. Much of the existing literature on the subject focuses only on managerial technical work restricted to CES traditional activities. But in Healthcare Technology Management, the authors add strategic activities to this essentially technical role that go beyond the limits of the CES; inputting responsibility in the sustainability of the healthcare service as a whole, as well as in safety and patient / client satisfaction. It also identifies the clinical engineer as a prominent professional in the important processes and projects of the healthcare unit. This innovative approach is done in a masterful way. The authors use simple language, which is easy-to-understand even for those whose mother tongue is not English. They also provide a complete and vibrant perspective on the subject, in addition to a rich bibliography and many case studies that facilitate further learning. I am sure this new book will be quickly adopted as an essential text for courses related to health technology management around the world - I just wish I had been given the opportunity to study clinical engineering with it!"—Mara Souza, Professor of Instituto Federal da Bahia, Brazil"Healthcare Technology Management is a comprehensive treatment of the field of Clinical Engineering. It is well researched, with an excellent mix of explanation, self-study, and case studies. Examples within the text help highlight the concepts shared in the sections, while the self-study and case study sections provide a mechanism to thoroughly understand the chapters’ topics. I am especially impressed with the excellent coverage and emphasis of Systems Engineering; I recommend using that chapter as a reference for others in healthcare to educate them on Clinical Engineering’s Systems Engineering capabilities. It also provides convincing arguments for, and examples of, basing the HTM department on relevant standards, such as ISO 55000, 80001 and 60601.Healthcare Technology Management effectively links the HTM department operation to organizational goals, as well as emphasizing the balance of ‘ideal’ goals with real world limitations. This book is well researched and will be suitable as both a textbook for students and as an excellent reference for experienced professionals, especially those seeking certification."—Paul Sherman, CCE, FACCE "This book brings together all elements of modern Healthcare Technology Management that can be applied and recognised globally. Its practical case studies and extensive references make it a universal reference text that will be of use for all involved in the Healthcare Technology business. The text is well researched and written to provide a comprehensive guide for clinical engineering practitioners and for those aspiring to a career in clinical engineering. The authors should be applauded for their efforts in bridging the gap between the theoretical principles of Health Technology Management and their application in everyday clinical engineering practice. This is a highly recommended text, which will become a corner stone reference text for the Biomedical Engineering profession."—Kyril Belle, Director Biomedical Engineering, Australian Capital Territory Health, Australia"What a fantastic treasure is this book - a thorough and academic, but practical, overview of the whole subject of Healthcare Technology Management! Its many chapters cover everything you need to know and, to give more value, each chapter has self-directed learning questions, many useful case studies, and comprehensive references. This book would be an excellent course book, and would be suitable for undergraduates and postgraduates, in addition to individuals interested in medical engineering and management. Healthcare Technology Management is evolving rapidly with changes in finance, legislation, IT interaction, and how apps are coming into the picture. This book covers these subjects, but also encourages the reader to think much wider and to take a systems approach to the whole strategy of advancing and supporting healthcare technology. There are frequent references to UK, US, and other country regulatory requirements and learned papers so the reader is quickly appraised of current thinking. Applying this knowledge could easily help hospitals and medical centres reduce costs through effective management whilst maintaining patient safety."—Peter H. Smithson, Consultant Clinical Engineer CliniBizTech Solutions Ltd. (Previously Head of Medical Equipment Management Organisation, University Hospitals Bristol NHS Foundation Trust)"As the healthcare technology employed by clinicians and healthcare providers has evolved, diversified and become more complex over the past few decades, so have the skills and knowledge required to effectively manage the technology and the environment in which it is used. This book provides the reader, whether studying for a career in clinical engineering or well established in their career, with a comprehensive manual on healthcare technology management. For the student, it is an excellent text. For the experienced, a thorough subject matter reference. Well written, the text provides a methodical and practice approach to establishing a healthcare technology management framework, which is patient care focused and value adding to the responsible organisation."—Phillip Thorburn, Senior Biomedical Engineer, Australian Capital Territory Health, AustraliaTable of ContentsChapter 1 Clinical Engineering in the Healthcare System Chapter 2 Taking a Systems Engineering ApproachChapter 3 Key Standards, Regulations and GuidelinesChapter 4 Life cycle management of medical equipmentChapter 5 The Healthcare Technology Management System - StrategicChapter 6 Developing Equipment Support Plans in the context of the HTM ProgrammeChapter 7 The Extended Role of Clinical Engineers – Advancing HealthcareChapter 8 The Clinical Engineering Department – Achieving the VisionChapter 9 Medical Device GovernanceChapter 10 Health Technology Management (HTM) adding valueGlossary

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Book SynopsisNow available in a fully revised and updated sixth edition, Sport Management: Principles and Applications tells you everything you need to know about the contemporary sport industry. Covering both the professional and nonprofit sectors, and with more international material than any other introductory sport management textbook, it focuses on core management principles and their application in a sporting context, highlighting the unique challenges of a career in sport management. The book contains useful features throughout, including conceptual overviews, guides to further reading, links to important websites, study questions, and up-to-date case studies showing how theory works in the real world. It covers every core area of management, including: Strategic planning Human resource management Leadership and governance Marketing and sponsorship Sport and the media Table of Contents Part I: The sport management environment, 1. Sport management, 2. Sport policy, 3. Nonprofit sport, 4. Professional sport, Part II: Sport management principles, 5. Sport governance, 6. Legal issues and risk management, 7. Strategic management, 8. Organizational design, 9. Human resource management, 10. Leadership in sport, 11. Sport organizational culture, 12. Sport marketing, 13. Sport media and digital technology

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Book SynopsisThis book summarizes the current state of research on strategic planning and offers an agenda for future research. The book edition comes with a new introduction that argues that strategising by public, non-profit and business organisations should be a major focus of research. Strategising is what links aspirations, capabilities, and implementation. Strategic planning should be viewed as one approach, but not the only approach, to strategising. A focus on strategising prompts researchers to consider issues of vertical and horizontal alignment of purpose, including across sectors; competence and scalability; co-production; decision-making and change management; and trust, transparency, authenticity and accountability. Additionally, the role of various strategising techniques and information technology should be analysed further.Beyond the bookâs introductory overview of the field, chapters focus on the following topics: planning style

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Book SynopsisInnovations in e-health can significantly enhance healthcare accessibility, efficiency and patient safety. The advancements, such as telemedicine and electronic health records, facilitate remote access to healthcare services, reducing geographical barriers and addressing the urgent needs of patients. Moreover, they enable healthcare providers to deliver more personalized and accurate healthcare services thanks to integrating technologies like artificial intelligence. Ehealth optimizes healthcare costs, addresses current, pressing needs of individuals, communities and societies and adapts to the changing landscape of healthcare, making it a crucial and highly relevant topic in todayâs world. This book discusses critical aspects associated with the implementation of technological innovations in the e-health market. The authors have identified the technological innovations introduced in the e-health sector during the last decade of the twenty- first century and explored how patients are adapting to and managing these technological advancements. The authors conducted research in four selected European countries: Poland, Finland, Estonia and Spain, with a focus on understanding the extent to which these new technological solutions have been embraced by demand- side actors, that is, recipients/users of e-health services. The resulting book aims to address the following questions: What barriers do new technological solutions encounter in their implementation? Do the e-health services and solutions contribute to improving health and extending life expectancy in individual European countries? The book offers a comprehensive overview of innovations in digital health services, concentrating on this sector as evaluated by the institutions responsible for their functioning and the development of the supply side of e-health services. Additionally, the book provides an in- depth analysis of patientsâ attitudes toward technological advancements in medical services, focusing on their interaction with digital healthcare solutions and assessing the willingness of e-patients to incorporate cutting-edge e-health services into their health- related behaviors. Finally, the book presents an analysis and assessment of using technological solutions to enhance the efficiency and effectiveness of the healthcare system in Europe.It provides practical insights and a comprehensive view of innovations and e-services in healthcare, catering to a diverse audience, including practitioners and managers of healthcare entities, patients, tech start- ups, researchers and students.

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Book SynopsisVirginia Mason Medical Center (VMMC) was one of the first health care organizations to implement Lean and its methodologies. Other organizations have followed VMMC's lead, but this world class organization still leads in the utilization of innovative Lean tools.Accelerating Health Care Transformation with Lean and Innovation: The Virginia Mason Experience describes how VMMC has systematically integrated innovative structures, methods, and cultural practices into its implementation of Lean. Describing how your organization can create a strategy and build a culture of innovation and learning, it supplies concrete examples that shownot just conceptually, but through VMMC''s actual experienceshow Lean and innovation can work hand-in-hand to incrementally improve and radically transform your value streams.Explaining how to use the voices and experiences of patients and their families to drive improvement and innovation in new directions, the book supplies a clear uTrade Review"Lean sounds mean; innovation sounds risky. But both are at the heart of what people do every day at VMMC. With lucid descriptions and riveting examples, Paul Plsek tells us how this top-rated health care organization created the culture and provided the tools so that everyone can innovate and learn. A treasure trove of insights for all who, like VMMC, strive to provide a ‘perfect patient experience’."—Lucian L. Leape, MD, Harvard School of Public Health"Health care organizations are being asked to do the seemingly impossible: become defect-free by standardizing core processes and reducing waste, while nurturing a culture of innovation. In this superb and highly readable book, management guru Paul Plsek describes how one US medical center – Seattle’s Virginia Mason – managed to achieve these twin goals. He argues convincingly that the goals of "Lean thinking" and innovation are not in tension; rather, when approached the right way, they are highly synergistic. Plsek writes with insight, experience, and clarity, and the book is chock-full of inspiring examples and practical tools. If I were leading an effort to improve the care delivered by my organization, this would be the first book I would distribute to all of my clinicians, staff, administrators, and board members."—Robert M. Wachter, MD, Associate Chair, Department of Medicine, University of California San Francisco"The practical tools and approaches Plsek offers are helpful for health care providers at all levels. This book demonstrates, through the remarkable journey of Virginia Mason Medical Center, what can be accomplished when leadership, Lean thinking, and creative innovation all align."—Maureen Bisognano, President and CEO, Institute for Healthcare Improvement"Few organizations in health and medical care have created a learning system aimed at achieving performance that is better everyday than it was the day before. The system involves every employee, every board member, every patient, and ideas and practices from every industry and geography. Virginia Mason is not a finished product, but if you are interested in learning how to pursue excellence in a non-random way.....you should read this book."—Paul O'Neill, Former Chairman and Chief Executive Officer Alcoa and the 72nd Secretary of the US Treasury"Health care is in the midst of a massive transformation – a true ‘100 year storm’ that will thin the weak but leave the strong standing even taller. This volume outlines the deep roots, based in Lean quality theory, that can anchor a care delivery group to withstand the blasts and thrive in the gale. It comes from one of the few whole truly know – a rare organization that models the principles, and harvests the results, that will form the next generation of health care delivery. Most important, it addresses fundamentals – the core infrastructure from which any world-class organization grows – at a level of sufficient practical detail to actually be useful to others striving for excellence in the field."—Brent C. James, MD, M.Stat, Chief Quality Officer and Executive Director, Institute for Health Care Delivery Research, Intermountain Healthcare "This is the ‘must-read’ text for anyone in healthcare who is interested in improvement and innovation. It is easy to read, provides lots of stories, and describes how evidence can, and has been put into action through real world examples. Many people will recognise that Virginia Mason has been successfully using Lean methods but most will be surprised by their clever use of both innovation and Lean methods together thus creating significantly more value than using either alone and dispelling the myth that Lean and innovation methods cannot work in harmony. There is a clear message that patients are the number one priority. We see how they actively seek to deeply understand patient’s experiences and how they engage both patients and staff to create innovations that make the biggest difference. To achieve innovation leaders cannot rely on tools and techniques alone, they have to create the conditions that support staff to excel. Rather than putting this into the ‘too difficult’ list we see how Virginia Mason leadership teams have committed to achieving conditions within which innovation can flourish. As you travel through this book you will recognise some of the struggles that healthcare teams from around the world face, read on and you will learn valuable lessons about how you too can overcome these to create a thriving organisation that provides an excellent service for patients and an excellent workplace for staff."—Dr. Lynne Maher, Director for Innovation, Ko Awatea, Middlemore Hospital, Auckland, New Zealand"Lean sounds mean; innovation sounds risky. But both are at the heart of what people do every day at VMMC. With lucid descriptions and riveting examples, Paul Plsek tells us how this top-rated health care organization created the culture and provided the tools so that everyone can innovate and learn. A treasure trove of insights for all who, like VMMC, strive to provide a ‘perfect patient experience’."—Lucian L. Leape, MD, Harvard School of Public Health"Health care organizations are being asked to do the seemingly impossible: become defect-free by standardizing core processes and reducing waste, while nurturing a culture of innovation. In this superb and highly readable book, management guru Paul Plsek describes how one US medical center – Seattle’s Virginia Mason – managed to achieve these twin goals. He argues convincingly that the goals of "Lean thinking" and innovation are not in tension; rather, when approached the right way, they are highly synergistic. Plsek writes with insight, experience, and clarity, and the book is chock-full of inspiring examples and practical tools. If I were leading an effort to improve the care delivered by my organization, this would be the first book I would distribute to all of my clinicians, staff, administrators, and board members."—Robert M. Wachter, MD, Associate Chair, Department of Medicine, University of California San Francisco"The practical tools and approaches Plsek offers are helpful for health care providers at all levels. This book demonstrates, through the remarkable journey of Virginia Mason Medical Center, what can be accomplished when leadership, Lean thinking, and creative innovation all align."—Maureen Bisognano, President and CEO, Institute for Healthcare Improvement"Few organizations in health and medical care have created a learning system aimed at achieving performance that is better everyday than it was the day before. The system involves every employee, every board member, every patient, and ideas and practices from every industry and geography. Virginia Mason is not a finished product, but if you are interested in learning how to pursue excellence in a non-random way.....you should read this book."—Paul O'Neill, Former Chairman and Chief Executive Officer Alcoa and the 72nd Secretary of the US Treasury"Health care is in the midst of a massive transformation – a true ‘100 year storm’ that will thin the weak but leave the strong standing even taller. This volume outlines the deep roots, based in Lean quality theory, that can anchor a care delivery group to withstand the blasts and thrive in the gale. It comes from one of the few whole truly know – a rare organization that models the principles, and harvests the results, that will form the next generation of health care delivery. Most important, it addresses fundamentals – the core infrastructure from which any world-class organization grows – at a level of sufficient practical detail to actually be useful to others striving for excellence in the field."—Brent C. James, MD, M.Stat, Chief Quality Officer and Executive Director, Institute for Health Care Delivery Research, Intermountain Healthcare "This is the ‘must-read’ text for anyone in healthcare who is interested in improvement and innovation. It is easy to read, provides lots of stories, and describes how evidence can, and has been put into action through real world examples. Many people will recognise that Virginia Mason has been successfully using Lean methods but most will be surprised by their clever use of both innovation and Lean methods together thus creating significantly more value than using either alone and dispelling the myth that Lean and innovation methods cannot work in harmony. There is a clear message that patients are the number one priority. We see how they actively seek to deeply understand patient’s experiences and how they engage both patients and staff to create innovations that make the biggest difference. To achieve innovation leaders cannot rely on tools and techniques alone, they have to create the conditions that support staff to excel. Rather than putting this into the ‘too difficult’ list we see how Virginia Mason leadership teams have committed to achieving conditions within which innovation can flourish. As you travel through this book you will recognise some of the struggles that healthcare teams from around the world face, read on and you will learn valuable lessons about how you too can overcome these to create a thriving organisation that provides an excellent service for patients and an excellent workplace for staff."—Dr. Lynne Maher, Director for Innovation, Ko Awatea, Middlemore Hospital, Auckland, New ZealandTable of ContentsVirginia Mason, Lean, and Innovation. Strategy as Innovation, Strategy for Innovation. Integrating Innovation and Lean in Practice. Learning to Be Innovative. Supportive Culture for Innovation. Supportive Infrastructure for Innovation. Bringing Innovation to Daily Work. Using Patient Experience to Drive Innovation. Looking Ahead: The Future of Innovation and Lean at the Virginia Mason Medical Center. Source Notes. Bibliography. Glossary. Index.

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Book SynopsisAchieving health care that is safe, timely, effective, efficient, equitable, and patient-centered (STEEEP) is not an endpoint, but a journey. This journey requires a commitment to quality improvement (QI) from the highest levels of leadership combined with the interdependent development of several key components of health care delivery: administration and governance, clinical leadership, quality programs and expertise, data analytics, and accreditation. As each organization travels along its journey, these components must evolve at a common pace. With each component of a given phase of the quality journey firmly developed, the organization can expect to advance to the next phase knowing that the requisite factors are aligned.Winner of a 2015 Shingo Research and Professional Publication AwardBaylor Scott & White Health (BSWH) has formalized its commitment to quality with the adoption of the STEEEP framework supporting the Institute of Medicine''s call for heaTrade Review"For quality leaders who are wondering what to do and how to do it – this book provides the detail that you have been seeking, right down to the level of the types of people to hire, what their qualifications should be, where they should fit in the governance chart, and the nature of their deliverables."—Thomas H. Lee, MD, Chief Medical Officer, Press Ganey Associates, Inc."Organizations that can reliably and effectively implement best practices will be leaders in the health care field in the 21st century. This book is a gold mine of practical and valuable resources and tools for health care organizations to use today and for years to come in their improvement journeys."—Maulik Joshi, Dr.P.H., President, Health Research & Educational Trust; and Senior Vice President of Research, American Hospital Association"Baylor Scott & White Health has again provided a road map, this time exceptionally documented and annotated. This effort will assist health care institutions in consistently improving the care provided to their patients. In today's ultra-competitive world focused on the right care at the right time in the right setting, Baylor Scott & White Health’s second effort is a must read. It provides both the rational and in-depth tools to transform an organization into a world-class provider of safe and efficient health care services. Combined with strong patient and family participation, it offers the road map to substantially improved patient satisfaction, staff retention and community endorsement. Kudos to Dr. Ballard and his team—a clear, clean and crisp presentation."—Arja P. Adair, Jr., MBA, President & Founder of TOKOBE, LLC; Retired President and CEO of CFMC"Baylor Scott & White Health's journey to improve health care guided by the Institute of Medicine's STEEEP aims serves as a role model for all of us in health care. But then comes the hard part -implementation. The practical, well-organized suggestions contained in this guide, harvested from the organization’s real-life experience, are an invaluable resource for others considering a similar journey. The guide is helpful for anyone, novice or expert, who is helping to lead large-scale clinical change in today's challenging health care environment."—Gary Yates, MD, President, Healthcare Performance Improvement, LLC; President, Sentara Healthcare Quality Care Network; Former Senior Vice President and Chief Medical Officer, Sentara Healthcare"Achieving best clinical outcomes at lower costs, while creating an ideal patient and provider experience, requires a set of intentional structures and processes. Dr. Ballard and his team have developed the 'how-to manual.'"—Ziad Haydar, MD, MBA, Senior Vice President and Chief Medical Officer, Ascension Health"This guide to achieving STEEEP health care lays out a very practical approach to patient safety and quality improvement based on the extensive experience of Dr. Ballard and his team. The practical examples included in this guide are a goldmine of useful approaches for any healthcare system wondering where to start or how to take the next step in their journey. This companion to the earlier book should be welcomed by many waking up to the importance of driving change in the delivery of care at the present time."—J. Michael Henderson, MD, Chief Quality Officer, Cleveland Clinic"... includes a plan consisting of four phases for health care providers to follow when trying to achieve STEEEP care. Numerous real world examples and extensive appendices that include everything from checklists for success to sample learning boards are provided."—Ringgold, Inc. Book News, February 2015Table of ContentsIntroduction. Elements of the Quality Journey. Phase 1 of the Quality Journey: Initiation. Phase 2 of the Quality Journey: Foundation Building. Phase 3 of the Quality Journey: Operationalizing. Phase 4 of the Quality Journey: Continuous QI.

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