Public ownership / nationalization Books
Taylor & Francis Inc Healthcare Hazard Control and Safety Management
Book SynopsisComprehensive in scope, this totally revamped edition of a bestseller is the ideal desk reference for anyone tasked with hazard control and safety management in the healthcare industry. Presented in an easy-to-read format, Healthcare Hazard Control and Safety Management, Third Edition examines hazard control and safety management as proactive functions of an organization.Like its popular predecessors, the book supplies a complete overview of hazard control, safety management, compliance, standards, and accreditation in the healthcare industry. This edition includes new information on leadership, performance improvement, risk management, organizational culture, behavioral safety, root cause analysis, and recent OSHA and Joint Commission Emergency Management requirements and regulatory changes.The book illustrates valuable insights and lessons learned by author James T. Tweedy, executive director of the International Board for Certification of Safety MTable of ContentsHealthcare Hazard Control. Understanding Accidents. Leadership and Management. Federal Agencies, Standards Organizations, and Voluntary Associations. Facility Safety. Emergency Management. Hazardous Materials. Infection Control and Prevention. Fire Safety Management. Environmental Services and Food/Dietary Department Safety. Support Department Safety. Nursing and Clinical Area Safety Topics. Patient Safety. Radiation, Laboratory, and Pharmacy Safety.
£133.00
Taylor & Francis Inc Rethinking Lean in Healthcare
Book SynopsisThis book deals with a hospital''s struggle to secure and maintain financial stability. In the story, the leadership team of a fictional hospital adopts the tools and principles associated with the Toyota Production System or Lean. The story takes the reader through leadership''s arduous journey from rejecting the methodology to embracing it, to successful implementation. This book is important because many of our nation''s hospitals are besieged with financial difficulties with declining reimbursement and the public is losing confidence in our hospital''s ability to provide quality care without error. Lean can provide relief from these issues but only if it is properly implemented.Trade Review"With this book, Tom Zidel expertly outlines the necessary elements and proper execution of process improvement in the form of a fast-paced business novel. Set in a hospital, we follow a senior management team overcoming organizational skepticism and resistance as it moves to rapidly implement a series of improvement initiatives as the core of its financial turnaround plan. Tom brilliantly incorporates descriptions of Lean principles and tools and the historical context of process improvement into this engaging book while demonstrating the power of Lean to dramatically improve patient satisfaction, clinical outcomes and business results."—James P. Hill, Senior Vice President, Administrative Services, MedStar Washington Medical Center"In this, his third book, Tom has chosen to use a narrative style that pulls the reader along through the experiences of a mythical, failing hospital and the efforts of the CEO to restore its health through the adoption of the Lean methodology. There is no mythology, however, about the situation he presents. They are all very real and will resonate with almost anyone who has ever worked in a hospital. Tom’s choice of a narrative style is brilliant. He avoids long discussions of foreign terminology and esoteric principles to hone right in on what really happens in hospitals. This is a book for anyone who is interested in how things get done in complex organizations and how they can get done much better."—Paul Martin, Retired President, Maryland Healthcare Education Institute"I just finished Tom Zidel’s Book and I can say I loved the format. The story format captured my attention and drew me into Nick’s journey to improve his facilities quality and turn around its performance. I loved the dramatic flair of the storyline because it added a focus I could personally identify with. Tom (the author) has outdone himself, this book should be required reading in Healthcare Administration degree programs!"—Robert S. Libberton, MBA FACHE CMPE, CEO, La Paz Regional Hospital"Is your bookshelf filled with Lean ‘How To’ books that start with ‘Step 1 – Obtain Leadership Support’? Have you struggled with this first step? This book will complement your efforts to get your leadership on board. It’s an easy to read narrative format that leadership will easily fit into their busy schedules. I found it as engaging as ‘The Goal’ and it excels at weaving improvement concepts into a story."—Ken Heffron, CPHQ, CQE, CQA, CSSBB, District Administrator, Marshfield ClinicTable of ContentsIntroduction. The Board Meeting. The Cement that Holds Everything Together. A Not So Restful Sunday. An Unwelcomed Suggestion. Identifying Waste. A Lean Experiment. Culture Change and Systems Thinking. Status Boards. The House of Lean. Applicable Stories. Creating the Plan. Some Results. The Board Meeting. No Time to Celebrate. Meet the New Lean Consultant. Kick-off Meetings. Training. Staff Overview. Rounding. A Year Later.
£24.69
Taylor & Francis Ltd Medical Leadership: The key to medical engagement
Book SynopsisThis title is a comprehensive account of the key aspects of medical leadership. A highly accessible, text book-style resource, it explores how the medical profession has evolved in tandem with administrative and structural aspects of the NHS. Assuming leadership roles at all stages of their training and career is a progressively vital component of the definition of a good doctor. This book will provide invaluable support and guidance to anyone engaged in leadership within the NHS, but particularly to junior doctors in the primary and secondary care arenas taking on leadership roles for the first time.Trade Review‘a comprehensive account of the key aspects of medical leadership … readable and accessible. I can thoroughly recommend it for junior and senior doctors, non-clinical and clinical managers and those taking on formal leadership roles.’ Professor Sir Bruce Keogh, NHS England Medical Director, from the Foreword to the first editionTable of ContentsAn introduction to medical leadership and engagement: a perspective on this text. A historical perspective on medical leadership. Doctors and managers: differing perspectives. Roles and models of leadership. Medical leadership competency approaches. Why does it matter? Medical engagement and organisational performance. Medical leadership and primary care. Appraisal and revalidation. Practical examples of initiatives to enhance leadership capacity. Medical leadership and engagement: towards cultural acceptance and the future.
£31.99
Taylor & Francis Ltd Maximising Quality and Outcomes Framework Quality
Book Synopsis'The Quality and Outcomes Framework (QOF) is a system to financially reward general practices for providing quality care to their patients. It is a fundamental part of the GMS contract, introduced in April 2004. QOF is estimated to have saved up to 10,000 lives a year since its introduction - ' - From the Preface Filled with practical guidance and tips, this book explains everything you need to do in order to score 'maximum' on all the clinical indicators in the QOF. Using tables and lists, it details areas such as setting up a disease register, ensuring that you have an accepted definition of the condition, arranging a practice meeting to discuss registers and motivating team members to use and think about templates as well as cross-checking hospital letters and discharges summaries, conducting a repeat prescription search, actively screening at-risk patients and ensuring an efficient call and recall system. These are the basic rules which apply to any and every clinical indicator. Offering guidance on and insight into the origins of different targets, possible shortfalls, and ways to implement change and improve scores, this easy-to-read book is vital for all general practitioners, GP Commissioners, QOF assessors, and PCT QOF teams. Practice nurses, who are often relied upon to maintain QOF standards, will find the information essential. GP Registrars, medical students, Pharmacists, Health Care Assistants and Practice Managers will also find much of interest.Table of ContentsQOF Clinical Indicators 2009/10. How to Achieve Maximum QOF Points. QOF - good or bad? New Quality Indicators 2011/12. Points and Pounds. Asthma. Atrial Fibrillation. Cancer. Cardiovascular Disease - Primary Prevention. Coronary Heart Disease - Secondary Prevention. Chronic Kidney Disease. Chronic Obstructive Pulmonary Disease. Dementia. Depression. Diabetes Mellitus. Epilepsy. Ethnicity. Heart Failure. Hypertension. Hypothyroidism.
£44.99
Taylor & Francis Ltd Medication Errors: Lessons for Education and
Book SynopsisAdverse events in patients caused by medical management are a serious and grossly underreported public health problem. One patient in ten entering hospital will suffer an adverse event of impairment, disability or death. This book is a major comprehensive examination of the incidence and causes of adverse events. Using data obtained from hospitals within the United Kingdom, United States and other developed countries, it examines the risk factors leading to errors, the human and financial costs, and the scope to reduce errors. In particular, it focuses on the need for a critical reappraisal of undergraduate teaching and clinical tuition. All healthcare professionals throughout primary and secondary care, including clinicians, managers and policy makers, and patient and carer groups, can benefit from reading this book. It identifies possible solutions and how adverse events and medication errors can be reduced, resulting in improved patient care.Table of ContentsThe two faces of medicine. The incidence of adverse events, adverse drug reactions and medication errors in hospitals. The incidence of adverse drug-induced events/reactions and medication errors in primary care. The stages at which drug reactions and medication errors occur in hospitals. Types and causes of adverse events and medication errors in hospitals. Risk factors predisposing to adverse events and medication errors. The cost of medical errors. Summary of the problem of injury induced by drugs and medication errors. Errors in healthcare: a major cause for concern. Changes in the UK litigation process as a potent tool to influence errors and complaints. Reducing medical errors. Implications of error reduction for undergraduate teaching. Have the undergraduate course failed to deliver students knowledgeable in pharmacology and therapeutics? Litigation and negligence. Implications for professional and continuing professional aspirations in healthcare. Future directions for professional expertise in healthcare: a conundrum. Conclusions. Appendices.
£31.99
John Wiley & Sons Inc Managing and Measuring Performance in Public and
Book SynopsisNew edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a moreTable of ContentsPreface Acknowledgments Part 1: Introduction to Performance Management 1. Introduction to Performance Management and Measurement 2. Developing Useful Performance Management Systems Part 2: The Performance Management Process 3. Developing a Performance Framework 4. Targeting Results: Clarifying Goals and Objectives 5. Defining Performance Indicators 6. Reporting Performance Data 7. Analyzing Performance Information Part 3: Strategic Applications of Performance Management Principles 1. Using Performance Measures to Support Strategic Planning and Management 2. Performance-Informed Budgeting 3. Managing Employees, Programs and Organizational Units 4. Performance Management in Grant and Contract Programs 5. Improving Quality and Process 6. Soliciting Stakeholder Feedback 7. Using Comparative Measures to Benchmark Performance Part 4: Design and Implementation of Performance Management Processes 1. Designing and Implementing Effective Management Systems The Authors Index
£52.20
Taylor & Francis Ltd Critical Perspectives on Public Systems
Book SynopsisThis book analyses the effectiveness of district administration from critical management perspective. Using classical organizational theory and leadership competency framework, the authors conducted a comparative study of two exemplary districts with distinctive traits in India â a rural district in the developed state of Maharashtra and an urban district from the underdeveloped state of Madhya Pradesh. The book delves into the dynamics of district administration by breaking down the processes further and mapping the role of the district magistrates on the UNDP competency framework. Given the changing scope and challenges of public service, this comparative analysis of the two districts would provide insights into district administration and would be of significant relevance to administrators and management professionals across the globe in assessing their effectiveness.The book provides an eclectic framework for public administration from an overall sustainability perTrade Review"I enjoyed the book, especially learning about these places in India and the near-heroic role of district collectors, and am pleased to recommend it." --Christopher L. Atkinson, University of West Florida, USA Table of ContentsChapter 1. District Administration in the Context of Public Management. Chapter 2. Different Perspectives of Public Administration and Management. Chapter 3. Case Study of an Urban District, Bhopal. Chapter 4. Case Study of a Rural District, Osmanabad. Chapter 5. Critical Analysis of District Case Studies. Chapter 6. Prospects of District Administration
£121.50
Nova Science Publishers Inc Sustainability of State & Local Government
Book SynopsisOver 27 million employees and beneficiaries are covered by state and local government pension plans. However, the recent economic downturn and associated budget challenges confronting state and local governments pose some questions as to the sustainability of these plans, and what changes, if any, state and local governments are making to strengthen the financial condition of their pension plans. The Government Accountability Office (GAO) was asked to examine recent trends in the financial condition of state and local government pension plans; and strategies state and local governments are using to manage pension costs and the impacts of these strategies on plans, sponsors, employees, and retirees. This book analyses sector-wide financial conditions based on national-level data on pension funding from the U.S. Census Bureau and others, and reviews information on recent state legislative changes affecting government pensions from annual reports prepared by the National Conference of State Legislatures (NCSL).
£59.49
Taylor & Francis Ltd A Guide to the NHS
Book SynopsisTo maximise the effectiveness of their work, NHS employees need a clear understanding of the structures and systems of the organisation in which they work. However, this information can be widely spread, hard to access and difficult to gain a working overview of, and the pace of changes and initiatives can seem almost dizzying. This book draws together a clear picture of the modern NHS, from funding and governance to reports, inquiries and overarching legislation. The book is clear and easy to understand and crucially includes full references to provide a one-stop point of access to the most detailed and up-to-date information available. This book is essential reading for workers in the NHS at all levels, including managers, administrators and clinical professionals. It is vital reading for managers and staff at commercial companies working with the NHS. It will also be of interest to campaigners, patient interest groups, researchers and journalists with an interest in the NHS. Specialty registrars and consultants can also find the information from the book, and much more, in The Doctor's Handbook Parts 1 & 2, by the same author. 'Rather than long narrative histories or complex explanations, the author signposts readers to sources of further information, making this book the quick guide so many of us need' - from the Foreword by Sir Ian CarruthersTable of ContentsUnderstanding the NHS. Clinical governance and quality. The future. Funding and the NHS. Acts, Circulars, Reports and Inquiries.
£44.89
Taylor & Francis Ltd Understanding Organisations in their Context
Book SynopsisSuper series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).Trade Review"The clear layout and flexibility of the workbooks makes this a useful addition to any management training programme. The mixture of checks and exercises ensures learning is confirmed and immediate feedback is available as delegates progress through the book.” Bob Mackay, Group Training Consultant, Christian SalvesenTable of ContentsWorkbook Introduction;Sessions;Performance Checks;Reflect & Review
£37.99
Taylor & Francis Ltd Understanding Workplace Information Systems
Book SynopsisSuper series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).Trade Review"The clear layout and flexibility of the workbooks makes this a useful addition to any management training programme. The mixture of checks and exercises ensures learning is confirmed and immediate feedback is available as delegates progress through the book.” Bob Mackay, Group Training Consultant, Christian SalvesenTable of ContentsIntroduction; Chapter 1 Session ARecord keeping and storage media; Chapter 2 Session BSystems for storing and retrieving information; Chapter 3 Session CDatabases and spreadsheets; Chapter 4 Session DAccess control, security and data protection; Chapter 5 Performance checks; Chapter 6 Reflect and review;
£37.99
Taylor & Francis Ltd On Becoming a Manager in Social Work
Book SynopsisSupported by the National Institute for Social Work, this valuable handbook guides new and inexperienced managers through the many management dilemmas faced in the social services setting. Bringing together contributions from managers and trainers in social work, it ensures that management theory can be linked to developing good practice in social work.Table of ContentsContents: Introduction. Management in Practice: Making the transition to manager; Making decisions effectively; Resource management; Managing conflict. Reflections on Practice: The management of change; Managing risk; Building a culture; Working with outside projects. Some Management Tools: Budgeting; Creating an informative environment; Monitoring and evaluation; Empowerment through contracts; A manager in action: imaginative uses of Section 1 money.
£46.99
Taylor & Francis Ltd Questioning the New Public Management
Book SynopsisThe book contains a wealth of detailed and fascinating case studies of New Public Management (NPM) in practice in the UK, exploring the enactment of NPM in its specific organizational contexts. A range of public services are covered including local government, education, social work and the police, with particular attention paid to the National Health Service. The editors introduce the case studies through an examination of the 'hydra-headed' nature of NPM, its variability between sectors and its contested character. This provides themes that are developed within the case studies, where, in varying organizational contexts, the meaning of NPM is negotiated and its impact on those working in the organization is explored. The book points to the complex, fluid and negotiated character of NPM, as well as its centrality in reconfiguring occupational identities and relations within public service organizations.Trade Review'...a timely and intriguing critical analysis of the nature of the New Public Management. This book should be of great interest to both academics studying the New Public Management and those working in the wide variety of settings in the public sector that this text covers.' Professor Mike Saks, University of Lincoln, UK '...The publication of this book, after twenty years of experience with the New Public Management is timely. This is a wide-ranging study of a range of public sector services and has extraordinary value...It is full of reports of detailed research which consider the impact of the new public management in particular areas of provision...It deserves to be widely read by students and public sector professionals.' Professor Stephen Ackroyd, Lancaster University Management School, UK '...presents a series of illuminating case studies and provides a detailed analysis of the experiences of public service managers and professionals. The book will be of particular interest to students and academics studying aspects of New Public Management and will also be of interest to professionals and managers working within the public sector...The book incorporates a particularly important section on the NHS which provides an insight into the variable nature of NPM.' Local Government Studies '...useful insight is provided to challenges and implications from both a program delivery perspective as well as from broader equity and management perspectives...a broad yet insightful coverage of the application of NPM is provided...' Public Administration TodayTable of ContentsContents: Introduction: questioning the new public management, Mike Dent, John Chandler and Jim Barry. Context and Theory of the New Public Management: New public management and the professions in the UK: reconfiguring control?, Mike Dent and Jim Barry. Variations Between Sectors: Does 'Best Value' represent best value? local government middle management perspectives, Linda Keen; What do we want from social care managers? aspirations and realities, Jeanette Henderson and Janet Seden; Have you seen my assessment schedule? Proceduralization, constraint and control in social work with children and families, Paul Michael Garrett; New police management, performance and accountability, Beverly Metcalf. Hydra-Headed New Public Management: The Case of the National Health Service: Dilemmas beyond the glass ceiling...: the performances of senior women managers in the National Health Service, Alison Linstead and Geraldine Catlow; Can the public sector learn? the importation of 'Patient-Focused Care' in an NHS hospital trust, Chris Howorth, Frank Mueller and Charles Harvey; 'It's a leap of faith, isn't it?' managers' perceptions of PFI in the NHS, Sally Ruane; New forms of 'Out of Hours' care: from collaboration to competitive entrepreneurialism, Catrina Alferoff and Mike Dent. New Public Management as Contested Terrain: The new public management and higher education: a human cost?, Elisabeth Berg, Jim Barry and John Chandler; A bit of a laugh: nurses' use of humour as a mode of resistance, Sharon C. Bolton. The Limits of New Public Management: Uses and limitations of performance measurement in the civil service: an assessment of the Singapore and New Zealand experiences, David Seth Jones; Making a 'success' out of failure: darker reflections on private and public management, Tony Cutler; Index.
£135.00
Taylor & Francis Inc Improving Medication Use and Outcomes with
Book SynopsisImproving Medication Use and Outcomes with Clinical Decision Support: A Step-by-Step Guide is the result of a ground-breaking collaboration of approximately 100 individuals and organizations, with diverse perspectives and insights on a central healthcare perspective. The Guide is designed to help clinical decision support implem
£70.29
Taylor & Francis Ltd New Ergonomics Perspective
Book SynopsisNew Ergonomics Perspective represents a selection of the papers presented at the 10th Pan-Pacifi c Conference on Ergonomics (PPCOE), held in Tokyo, Japan, August 25-28, 2014.The first Pan-Pacific Conference on Occupational Ergonomics was held in 1990 at the University of Occupational and Environmental Health, Japan. The main theme of the PPCOE 1990 was âœSearching for Solutions to Occupational Problems.â The successful meetings have taken place in 1990 (Kitakyushu, Japan), 1992 (Wuhan, China), 1994 (Seoul, Korea), 1996 (Taipei, Taiwan), 1998 (Kitakyushu, Japan), 2001 (Beijing, China), 2004 (Cairns, Australia), 2007 (Bangkok, Thailand) and 2010 (Kaohsiung, Taiwan). After two decades of collective endeavors, the conferences have established globally recognized excellence in scientific and professional contributions.Now, PPCOE activities are entering a new stage after a quarter century of history. Fortunately, participants of the PPCOE Final in Tokyo are eager to take Table of ContentsPrefaceMessage from the President: Storyteller of PPCOE historyM. Kumashiro1 Aging and occupational safety2 Workplace ergonomics3 Occupational ergonomics4 Healthcare and special populations5 Human computer interaction6 Current issue and ergonomics approachAuthor index
£48.73
Taylor & Francis Ltd Advanced Icd10 for Physicians Including Workers
Book SynopsisTable of Contents1: Introduction to Worker’s Compensation and Personal Injury in ICD-10 2: Structure Overview of the "2015 ICD-10-CM" Code structure basics Using ICD-10 Overview 3: Components of ICD-10 and Their Usage ‘Z’ codes and their importance in Worker’s Compensation/Personal Injury A basic 7-Step process for Diagnostic coding A basic 7-step process case example 6-category process for injury coding 4: Provider Requirements Combination codes 7th character codes Greater level of detail required External cause codes External causes of morbidity (transport and other) 5: Worker’s Compensation, Personal Injury and Drug or Chemically Induced Diabetes Diabetes Mellitus discussion Use of flow charts for diabetes Diabetes flow charts 2015 ICD-10-CM draft release expert edition – diabetes mellitus section 6: Worker’s Compensation and Personal Injury Billing Guide Personal injury example – case #1 Worker’s compensation example – case #2 Worker’s compensation example – case #3 Billing for physical therapy Billing for injections Billing for x-rays Billing for minor surgical procedures 7: Commonly Used Diagnosis Codes Abdominal pain – ICD-10 category R10 Carpal Tunnel Syndrome in Worker’s Compensation and Personal Injury Psychosocial discussion 8: Complex Examples and Worksheet section Example of whiplash case Example on pain management Example on carpal tunnel syndrome with multiple other injuries Example on Agreed Medical re-evaluation from an Internal Medical or Cardiovascular standpoint Example on medical sleep disorder evaluation Example on Orthopaedic Agreed Medical evaluation – complicated by Straph Infection following surgery Example on Psychiatric Agreed Medical re-examination 9: Causation and Apportionment in Worker’s Compensation and Personal Injury 10: Dilemma of the Independent Medical Evaluator The Law of Unintended Consequences Overview for Independent Medical Evaluators Appendices: Appendix 1: Medicare coverage, diagnosis requirements and coding edits Correct Coding Initiative (CCI) Edits ICD-9 Diagnosis Codes are used in Current LCD’s Appendix 2: Worker’s Compensation and Medicare Set asides Appendix 3: Implementation Guide for ICD-10 Appendix 4: Discussion of ICD-10 Crosswalks Appendix 5: Crosswalk from ICD-9 to ICD-10 of common diagnosis codes used in Worker’s Compensation and Personal Injury with notes on potential problem areas Appendix 6: Glossary Appendix 7: General Sample Fee Slip Appendix 8: New California Worker’s Compensation Forms Appendix 9: Web Links for additional information
£114.00
Taylor & Francis Ltd Health Communication and Mass Media
Book SynopsisHealth Communication and Mass Media is a much-needed resource for those with a professional or academic interest in the field of health communication. The chapters engage and expand upon significant theories informing efforts at mediated health communication and demonstrate the practical utility of these theories in on-going or completed projects. They consider how to balance the ethical and efficacy demands of mediated health communication efforts, and discuss both traditional media and communication systems and new web-based and mobile media. The book''s treatment is broad, reflecting the topical and methodological diversity in the field. It offers an integrated approach to communication theory and application. Readers will be able to appreciate the ways that theory shapes health communication applications and how those applications inform the further construction of theory. They will find practical examples of mediated health communication that can serve as models for their own effTrade Review’... the volume stands out as an important contribution to the field of health communication. Its theoretical, methodological, and topical breadth, its simple and straightforward manner of presentation, and its unique emphasis on both theory and practice would make it a valuable reference to academics and practitioners of health communication at various levels.’ Health Communication, 2014Table of ContentsContents: Foreword, Rafael Obregon; Preface; Part 1 Introduction: Communicating health through mass media: an overview, Rukhsana Ahmed and Benjamin R. Bates; Healthcare reform information sources in relation to information quality, information-seeking and uncertainty, Jennifer L. Bevan, Lisa Sparkes, Julia Ernst, Jessica Francies and Nicole Santora; Theory-based health campaigns: a winning combination, Micheline Frenette. Part 2 Health Communication and Web Media: Disease, representation, and public relations: a discourse analysis of HIV/AIDS websites, Vinita Agarwal, Margaret U. Da (TM)Silva and Greg B. Leichty; Managing sexual health and related stigma through electronic learning environments, Candy J. Noltensmeyer, Sara Peters, Rebecca J. Meisenbach and Heather Eastman-Mueller; Beneficial participation: lurking vs posting in online support groups, Galit Nimrod. Part 3 Health Communication and Mobile Media: Effectively promoting healthy living and behaviors through mobile phones, Bree Holtz and Lorraine Buis; Targeting young adult texters for public health emergency messages: a Q-study of uses and gratifications, Hilary N. Karasz, Meredith Li-Vollmer, Sharon Bogan and Whitney Offenbecher; Reaching the unreachable: how eHealth and mobile health technologies impact at-risk populations, Rowena L. Briones and Beth Sundstrom. Part 4 Health Communication and Communication Systems: Coming full circle in rural trauma: chronicling the development and testing of communication systems in rural trauma networks, Theodore A. Avtgis and E. Phillips Polack; From patient-based records to patient-centered care: reconfiguring health care systems for interoperable electronic health records, Nicole Mardis; The role of communication in health informatics integration success: case study of an Ontario pediatric critical care unit, Victoria Aceti and Rocci Luppicini. Part 5 Health Communication and Media Ethics: Doing good, doing right: the ethics of health communication, Seow Ting Lee; Eating disorders and obesity: conflict and common ground in health promotion and prevention, Hunna Watson and Julie McCormack; The ethics of disability representations on television, Tracy R. Worrell; Index.
£135.00
Taylor & Francis Inc PerformanceBased Medicine
Book SynopsisWith healthcare making the transition from volume-based reimbursement programs to value-based approaches, understanding performance measurement is vital to optimize payment and quality outcomes. Performance-Based Medicine: Creating the High Performance Network to Optimize Managed Care Relationships guides readers through the maze of definitions and discussions related to value-based purchasing, healthcare delivery, and pricing. It tackles the question of how hospitals, HMOs, physician groups, and employers can arrive at an optimized reimbursement cost and coverage access decision that is attractive to consumers yet fulfills the need for a working margin.The book begins by looking at HMOs and the three key factorsreimbursement, coordination, and performancethat have led toward performance-based contracting. Laying the foundation for clearer communication between physician hospitals and purchasers, the author defines important concepts in the discussion,Trade ReviewBill De Marco draws upon his extensive experience to provide a comprehensive and detailed discussion of performance-driven improvement in healthcare. There is much here of value to policy makers, healthcare system leaders and anyone who wishes to have an in-depth and practical understanding of how to improve healthcare performance and how to align payment to drive better performance. Healthcare continues to be in crisis and in need of further reform, and Bill helps leaders understand the steps they need to take to get that done.—George J. Isham, MD, Chief Health Officer, HealthPartnersReal health reform must solve deep systemic problems in the delivery of medical services, not just the way we pay for care. This latest book by Bill De Marco presents a realistic and practical blueprint for fixing the system at its base. Performance-Based Medicine: Creating the High Performance Network to Optimize Managed Care, not the Affordable Care Act, should be required reading for all who really want to build a new and better health system. —Jeff Bauer, PhD, author of Paradox and Imperatives in Health Care and Statistical Analysis for Decision-Makers in Health CareI feel fortunate to have been given the opportunity to review and endorse Mr. De Marco’s amazing new book, Performance-Based Medicine: Creating the High Performance Network to Optimize Managed Care. This book is particularly remarkable in that it focuses not just on pay-for-performance and performance-based medicine, but truly on the provider side of innovating managed care and embracing pay-for-performance. This provider focus emphasizes physician organizations, and transitioning the delivery of actual healthcare to one that rewards clinical excellence, benchmarked performance attainment, and improving purchaser value. This focus of the managed care enterprise from the physician’s perspective, especially in the contexts of performance benchmarking and Lean engineering, is truly unique just by itself. But Bill De Marco, goes a few steps further. As we’re now seeing with the rise of state healthcare exchanges, accountable care organizations, and attempts by purchasers to narrow their provider markets according to their own metrics, Mr. De Marco has hit a "home run" with his book: He has shown how to re-engineer clinical pathways and disease processes – even with free, public-domain tools – to add value in ways that most emerging ACOs and healthcare exchanges have not yet realized how limited their value will be without moving toward value-based care and performance-based contracting. I was particularly impressed with the findings shared by Bill De Marco in describing Episode Treatment Groups® (ETGs®) and their syntheses of complex and statistically-valid disease management datasets in ways that the healthcare market is just beginning to realize. For example, I can easily see Bill’s descriptions of ETGs as transforming pharmacy benefit managers (PBMs) and Third-Party Administrators (TPAs) away from micro-managing consumption to setting clinical pathways, specific to disease states and their co-morbidities, and therein rewarding benchmark attainments and disease adaptations of specific people. This model is truly the ultimate goal of Paying-for-Performance and transitioning to Performance-Based Metrics, designed to improve clinical care, adherence to healthier lifestyles, optimal disease adaptation, morbidity and mortality prevention, as well as assurance of improved clinical outcomes – all of which purchasers (including CMS) have always wanted to buy from health plans and managed care organizations but have never been able to do so. With Mr. De Marco’s new book, Performance-Based Medicine, these market transformations can finally occur and at the broadest levels within a newly re-emerging U.S. healthcare delivery system. Great job, Bill!—David I. Samuels, author of Managed Health Care in the New Millennium Bill De Marco draws upon his extensive experience to provide a comprehensive and detailed discussion of performance-driven improvement in healthcare. There is much here of value to policy makers, healthcare system leaders and anyone who wishes to have an in-depth and practical understanding of how to improve healthcare performance and how to align payment to drive better performance. Healthcare continues to be in crisis and in need of further reform, and Bill helps leaders understand the steps they need to take to get that done.—George J. Isham, MD, Chief Health Officer, HealthPartnersReal health reform must solve deep systemic problems in the delivery of medical services, not just the way we pay for care. This latest book by Bill De Marco presents a realistic and practical blueprint for fixing the system at its base. Performance-Based Medicine: Creating the High Performance Network to Optimize Managed Care, not the Affordable Care Act, should be required reading for all who really want to build a new and better health system.—Jeff Bauer, PhD, author of Paradox and Imperatives in Health Care and Statistical Analysis for Decision-Makers in Health CareI feel fortunate to have been given the opportunity to review and endorse Mr. De Marco’s amazing new book, Performance-Based Medicine: Creating the High Performance Network to Optimize Managed Care. This book is particularly remarkable in that it focuses not just on pay-for-performance and performance-based medicine, but truly on the provider side of innovating managed care and embracing pay-for-performance. This provider focus emphasizes physician organizations, and transitioning the delivery of actual healthcare to one that rewards clinical excellence, benchmarked performance attainment, and improving purchaser value. This focus of the managed care enterprise from the physician’s perspective, especially in the contexts of performance benchmarking and Lean engineering, is truly unique just by itself. But Bill De Marco, goes a few steps further. As we’re now seeing with the rise of state healthcare exchanges, accountable care organizations, and attempts by purchasers to narrow their provider markets according to their own metrics, Mr. De Marco has hit a "home run" with his book: He has shown how to re-engineer clinical pathways and disease processes – even with free, public-domain tools – to add value in ways that most emerging ACOs and healthcare exchanges have not yet realized how limited their value will be without moving toward value-based care and performance-based contracting. I was particularly impressed with the findings shared by Bill De Marco in describing Episode Treatment Groups® (ETGs®) and their syntheses of complex and statistically-valid disease management datasets in ways that the healthcare market is just beginning to realize. For example, I can easily see Bill’s descriptions of ETGs as transforming pharmacy benefit managers (PBMs) and Third-Party Administrators (TPAs) away from micro-managing consumption to setting clinical pathways, specific to disease states and their co-morbidities, and therein rewarding benchmark attainments and disease adaptations of specific people. This model is truly the ultimate goal of Paying-for-Performance and transitioning to Performance-Based Metrics, designed to improve clinical care, adherence to healthier lifestyles, optimal disease adaptation, morbidity and mortality prevention, as well as assurance of improved clinical outcomes – all of which purchasers (including CMS) have always wanted to buy from health plans and managed care organizations but have never been able to do so. With Mr. De Marco’s new book, Performance-Based Medicine, these market transformations can finally occur and at the broadest levels within a newly re-emerging U.S. healthcare delivery system. Great job, Bill!—David I. Samuels, author of Managed Health Care in the New Millennium Table of ContentsIntroduction. Integration and HMOs: How Did We Get This So Wrong? Performance Measurement: A Science with No Followers. Reimbursement: From Fee for Service to Risk Adjusters. Early Pay-for-Performance. Performance Language and Practice. Reengineering. Challenges. International Reform. Getting Started. The Future of Performance-Based Medicine. Appendices.
£76.42
Taylor & Francis Inc Physician Integration Alignment
Book SynopsisToday, with physician and hospital reimbursement being cut and tied to quality incentives, physicians and health plans are revisiting the concept of integration. Payers are demanding that the industry do more with less without sacrificing quality of care. As a result, physicians again find themselves integrating and aligning with hospitals that have the resources they lack or must develop together.Written by an acknowledged expert in the field of physician integration and managed care contracting, Physician Integration & Alignment: IPA, PHO, ACOs, and Beyond examines physician integration and alignment in the current healthcare market. It outlines the common characteristics of integrated groups and various organizational structures, and also explains how you can avoid making the same mistakes of the past. Filled with suggestions and ideas from successfully integrated practices, the book:Identifies industry drivers for the resurgence of intTable of Contents1994: The Initial Wave. Why Do It Again: The Drivers of the New Wave. Common Characteristics of Integrated Groups. Elements of Design for the New Integrated Networks. Avoiding the Mistakes of the Past. Antitrust and Other Regulatory Concerns. Options and More Options. A Checklist for the Design Process. Index
£71.99
Taylor & Francis Inc Kaizen Workshops for Lean Healthcare
Book SynopsisPart of the Lean Tools for Healthcare series, this user-friendly book will help to improve your understanding of kaizen. It describes exactly what a kaizen event is and details all the phases necessary for implementing continuous improvement practices in your healthcare organization.Kaizen Workshops for Lean Healthcare walks you through the steps of conducting an effective kaizen workshopone that is well planned, well implemented, and well monitored. The information is presented in an easy-to-assimilate format. Numerous illustrations reinforce the text and margin assists call your attention to key terms, healthcare examples, and how-to steps. Throughout the book, you will be asked to reflect on questions that will help you apply the concepts and techniques in your own workplace. Defining the key concepts and elements of the production of healthcare services, the text delineates the differences between healthcare processes and theTable of ContentsProduction Processes and Operations of Healthcare. What Is Kaizen? What Is a Kaizen Workshop and What Are the Key Roles for Success? Phase One: Plan and Prepare. Phase Two: Run the Kaizen Workshop. Phase Three: Report and Follow-Up. Reflections and Conclusions. Appendix: Further Reading. Useful Websites. Each chapter includes a Summary and Reflections.
£34.89
Taylor & Francis Inc Improving Quality in Outpatient Services
Book SynopsisA valuable reference for those involved in the field of ambulatory patient care, Improving Quality in Outpatient Services offers time-tested instruction on how to create a world-class outpatient program. It supplies a high-level overview of current opportunities, national quality programs, and challengesoutlining the policies, procedures, and plans required for success.Stimulating readers with a wealth of practical applications, stories, and examples, the book details the governance, medical staff, and quality structures required to create, implement, and maintain a safe and efficient outpatient program. It introduces powerful techniques for infection control, medication management, risk prevention, and the elimination of medication errors. It also: Lists mandatory policies and procedures Contains practice drills to prepare you for real-world scenarios Explains how to create a report card to measure quality at all Trade Review… hits the mark as both a roadmap and practical guide. … Carole Guinane and Noreen Davis bring a wealth of practical experience to the table … . Their nursing backgrounds coupled with their strong business and public health experiences in ambulatory care provide a foundation for understanding critical segments of the industry where change is sweeping through the care delivery model. … provides both a broad visionary direction for where we need to go in outpatient care management but also provides the details which must be considered as part of our efforts to lead the future of healthcare delivery. —Kevin Fickenscher, MD … hits the mark as both a roadmap and practical guide. … Carole Guinane and Noreen Davis bring a wealth of practical experience to the table … . Their nursing backgrounds coupled with their strong business and public health experiences in ambulatory care provide a foundation for understanding critical segments of the industry where change is sweeping through the care delivery model. …provides both a broad visionary direction for where we need to go in outpatient care management but also provides the details which must be considered as part of our efforts to lead the future of healthcare delivery. —Kevin Fickenscher, MD Table of ContentsDefining Outpatient Healthcare. Creating a Structure for Quality and Safety. Engineering the Customer Connection. Policies, Procedures, and Plans. The Human Resource Factor. Measuring Quality and SafetyMeasurement. Medication Safety. Infection Prevention in the Ambulatory Setting. Clinical Documentation. Risk Management and Safety. Licensing, Deemed Status, Accreditation, and Certification. Practice Makes Perfect. Appendices: Checklist on Policies, Procedures, and Plans for an Outpatient Setting. Quality Glossary. Quality Reporting Measures. Infection Prevention Plan Example. Risk Assessment. Medical Record Review Criteria Audit. Safety Management Program. Root Cause Analysis and Corrective Action Plan. State Contacts for Ambulatory Licensing and Standards. Patient Education Pathway Example.
£93.72
Taylor & Francis Inc Understanding Health Care Reform
Book SynopsisAfter nearly a year of debate, in March 2010, Congress passed and the president signed the Patient Protection and Affordable Care Act to reform the U.S. health care system. The most significant social legislation since the civil rights legislation and the creation of Medicare and Medicaid, the bill's passage has been met with great controversy. Political pundits, politicians, health care economists, and policy analysts have filled the airwaves and the lay press with their opinions, but little has been heard from those who have the most invested in health care delivery reformpatients and their doctors.Understanding Health Care Reform: Bridging the Gap Between Myth and Reality provides readers with the information to make informed decisions and to help counter the bias of political pundits and the influence of the for-profit health care industry. The author introduces readers to a group of dedicated doctors, administrators, and patients whose experiences illusTable of ContentsIntroduction. Reforming the Private Insurance Industry. How Will Health Care Reform Affect the Medicare and Medicaid Populations? Can We Lower Health Care Costs by Eliminating Waste? The Role of Disease Prevention in Health Care Reform. How Will Health Care Reform Affect the Medically Underserved and the Safety Net Hospitals That Care for Them? How Can We Improve the Quality of Care in the United States? Will There Be Enough Doctors to Care for 35 Million New Patients? Can Research Guide Us to Improved Care at Lower Costs? How Will Health Care Reform Change the Way We Practice Medicine? Will We Ever See Tort Reform in the United States? Conclusion. Index.
£48.73
Taylor & Francis Inc Healthcare at a Turning Point
Book SynopsisIf the furious debate around the state of healthcare in the US has led to any consensus, it's that the system should be delivering better quality for less cost than it does. The truth is that our healthcare system is a sprawling mix of competing interests in which those of the patient are valued least. Too much discussion has devolved to simplistic scapegoating, and too few comprehensive, constructive solutions have been offered. It's time for a fresh vision.In straightforward language, Healthcare at a Turning Point: A Roadmap for Change outlines a new market-based business model that aligns industry financing mechanisms with the goals of prevention, improved quality, and reduced costs. Drawing on more than 25 years of cross-industry consulting experience, the authors: Articulate a market-based vision of the industry Examine past efforts to reduce costs, their failures and their unanticipated consequences Spotlight perverse incentiTrade ReviewThis book is a compelling and thought provoking analysis of critical choices facing health care leaders. It offers a detailed prescription for stakeholders on how to proceed and how to implement genuine accountability at each stage of care management. ... Numerof and Abrams offer a road map for sustainable market reform with remarkable clarity and vision.—Book review by Peter Boland, PhD, appearing in The Journal of Ambulatory Care Management, Vol. 37, No. 1, pp. 38–41Everyone complains about the state of healthcare in this country—patients feel uninformed, mistrustful and lost; clinicians and hospitals are frustrated in their efforts to improve the quality of care while meeting demands for lower costs; employers are burdened with the rising expense of employee health insurance; payers who provide the coverage are pushing for greater evidence before approving reimbursement for new drugs, technologies, procedures and tests; the medical product industry is struggling under the weight of increasing costs, longer development timeframes, shifting regulatory requirements and resistance from the other stakeholders to pay for new products; and politicians and state and federal government agencies are mandating a patchwork of fixes that seem to only make things worse. What we have lacked are tangible solutions that can actually work—until now.Rita Numerof and Michael Abrams in their new book, Health Care at a Turning Point: A Roadmap for Change have offered a fresh look at the current state of healthcare in America, providing a detailed diagnostic assessment of what’s wrong, and importantly offer a comprehensive strategy to fix the problems. They begin with a vision of what a viable future state could look like in 10 years for providing affordable, accessible healthcare that promotes innovation in business models, products and services. Numerof and Abrams identify clearly and objectively the obstacles that must be overcome and gaps that must be closed by each of the important participants in the healthcare ecosystem, and then as the book's title implies, they deliver a roadmap, which is not only plausible, but if followed, will undoubtedly succeed in getting all of us there.—Harlan F. Weisman, M.D., Former Chief Scientific and Technology Officer, Medical Devices and Diagnostics, Johnson & JohnsonNumerof and Abrams have crafted a thoughtful, and often provocative, analysis of the challenges and opportunities facing the healthcare industry today. At its heart is a clarion call for the sector to become much more patient and consumer-centric -- before their existing business models become obsolete.—Paul Howard, Director and Senior Fellow, Center for Medical Progress, Manhattan Institute for Policy ResearchA pair of strategic management consultants intelligently scrutinize America’s healthcare industry. ... The authors’ blueprint for healthcare redesign is impressively conceived yet decidedly business-minded. Chapters defining their proposed remedies emphasize a market-based approach that objects to recent legislation and ideas of federally financed accountable care organizations (ACOs) while promoting models of bundled payment systems in which services are funded through a fixed-price schedule. ... they offer fresh, clear approaches to restructuring the healthcare system and place appropriate emphasis on the fostering of informed, accountable consumers. ... Numerof and Abrams’ ambitious study succeeds in illuminating problems within the multifaceted system ... . An elucidating, relevant discourse on the precarious future of medical care.—Kirkus Reviews, August 2012The authors present thought-provoking ideas for the 'disruptive innovation' needed to uncover pragmatic solutions for our country's healthcare delivery system. ... this suggested blueprint for market-based action is a must-read for all sides of the healthcare reform debate.—Marc Boutin, Executive Vice President & Chief Operating Officer, National Health CouncilEveryone agrees that the American healthcare system needs to change, but there is little agreement about how it should change. Abrams and Numerof paint a picture of how healthcare could look in an ideal future, and offer to manufacturers, payers, and providers a way to get there. Examining the healthcare system today, changes already taking place in attitudes towards innovation and medical education, ... they show how the key players in healthcare must change their thinking to survive. ... The main, and certainly provocative, message: if we move to a value-based system based on patient choice, rather than a cost-based system that assumes one size fits all, the consumer of health care is the ultimate beneficiary. The book will stimulate the thinking of industry across functions, and should be read not only by management but by R&D, Strategic Planning, and Sales. Sections on the need to form partnerships and alliances can change the way industry, payers, and providers think about each other. By examining the four forces they see as dominating our healthcare environment today, namely changes in the regulatory environment, a changing competitive landscape, shifting technology, and changing market expectations, Abrams and Numerof have indeed provided an insightful guide to how the industry needs to change its strategic thinking.—David L. Horwitz, MD, PhD, FACP, Chief Medical Officer, Johnson & Johnson Diabetes Institute Here it is in Healthcare at a Turning Point healthcare must restore control and accountability for intimate, personal decisions to each of us as our own consumer. No one else can define our quality-value-price equation, and discipline our providers ... Such is the economics, humanity, history, and even politic of western innovation…it is time for the Renaissance of those principles, just as articulated here in Healthcare at a Turning Point.—Steve Bonner, President and Chief Executive Officer, Cancer Treatment Centers of America® Numerof and Abrams have conducted a thorough analysis of the implications of market and non-market forces on all players in the health industry -- carriers, care providers, governments, consumers and employers. They have hit the nail on the head that it will take disruptive innovation and a collaborative approach across all these stakeholders to drive solutions to the fundamental problems of high cost and poor quality in health care.I appreciate that Numerof and Abrams focus in on three major principles: 1.) Rethink the customer: It’s really the consumer, the end-user of health care services. The consumer needs to be at the center of the work that we are undertaking. It is imperative that we provide them transparency to cost, quality and value. 2.) Watch out for non-traditional competitors: There are many other industries which have been historically very close to the consumer. The players in our industry are changing, and all of those who serve the consumer need to rapidly evolve ourselves in order to differentiate and succeed. 3.) Segment care providers: We need to apply the discipline of market segmentation to our relationships with care providers. That is, we cannot assume that a one-size-fits-all approach on paying for value or outcome will succeed with each and every physician or hospital. Rather, we must segment our networks and identify which care providers are most likely to succeed in a partnership to reform payment in a particular way, work with them closely and then allow that success to breed other success in the market place.—Elena McFann, VP Network Strategy and Implementation, UnitedHealthcareFor every professional engaged in the financing and delivery of medical care, this book is essential. Like it or not, sparked by the renewed debate over the controversial Affordable Care Act, we find ourselves in the midst of a major transformation in the health care sector of the economy. The convergence of biomedical breakthroughs, new medical technologies, new organizational structures is upon us. But the authors got it right: change will be frustrated, and energies will be diverted into unproductive channels, unless and until we change health care financing and put the patient in the center of the process as the key decision-maker.—Robert E. Moffit PhD, Senior Fellow, Center for Policy Innovation, The Heritage Foundation Congratulations on the publication of Healthcare at a Turning Point. …[You] really hit the ball out of the park with this book. First, you identified the real root problem in our healthcare system [payment], and then provided the key solution, a consumer-driven market model. This book should be the new reference text for healthcare reform and should be read by every healthcare provider, administrator, insurer, product developer, and lawmaker. Thank you for delivering such remarkable insight and strategic guidance to a very complex and polarizing issue in the U.S.—Kurt Weingand, D.V.M., Ph.D., Chief Science Officer, Central Garden & PetHave there ever been three not-so-little words that turned an industry upside down, virtually paralyzed the planning process and left providers and consumers alike adrift as much as "health care reform"? The authors bring a calm, dispassionate tone to the dialogue, underscoring the unsettling nature of transition (a much more palatable word than change) and offer reasonable strategies that override politics. I found the emphasis on collaboration especially comforting and doable.—Ellen Sherberg, Publisher, St. Louis Business Journal ...it is important to have a clear bridge between the issues of today and the possibility of a much brighter future. Without glossing over serious issues…this book describes a way forward for those inside and outside the Healthcare system.—Jeff Thompson, MD, Chief Executive Officer, Gundersen Lutheran Health System I appreciate that Rita and Michael call out the "ultimate objective" in the debate—to improve health outcomes at lower cost. It would seem that all sides can agree we save money when we decrease and change the demand for services. There are two approaches that allow us to do it. Approach 1 is to ration care. Approach 2 is that we incentivize and align consumers AND providers toward a plan for health which the authors rightly refer to as the consumer-driven market model.—Amanda L. Adkins, General Manager and Executive, Healthcare Information Technology, Cerner Corporation Table of ContentsA Vision for Tomorrow. Whose Agenda Controls Your Healthcare? In the Eye of the Storm: The Role of Consumers and Employers. Comparative Effectiveness Research: Creating an Environment for Change. Redesigning Healthcare Delivery: Hospitals Were Never Meant to Be Destinations of Choice. A Brave New World for Payers. Big Pharma: How to Regain Success. A New Day Is Dawning for Medical Device and Diagnostics Manufacturers. Putting Value at the Center of Healthcare. Creating a Roadmap for Change.
£48.73
Taylor & Francis Inc Achieving Patient aka Customer Experience
Book SynopsisWritten by internationally acknowledged experts in the customer and patient experience movement, Achieving Patient (aka Customer) Experience Excellence: Lessons From a Successful Cultural Transformation in a Hospital clearly outlines the principles and development phases of a great customer experience transformation. Using an engaging story, it allows readers to follow the journey of Community General, a healthcare organization that went from struggling to being nationally recognized for its performance and customer satisfaction success.Demonstrating how Community General was able to achieve its cultural transformation, the book presents valuable lessons learned that can be applied across a range of industries, including healthcare, telecom, and financial services. Each chapter begins with a case study that describes the experiences of the authorsthe director of customer experience design, the director of imaging services, a consultant, and a business psychoTable of ContentsThe Story—What Really Happened. Begin to Spark. Personalize to Motivate. Serve to Lead. Connect to Engage. Fail, then Account. Succeed, then Recognize. Inject Fun to Release Pressure. Measure to Coach. Action Program Spirit to Achieve Excellence. Get Help to Be Independent. Epilogue: One Year Later—Making It Stick Even When It Gets Sticky...
£48.73
Taylor & Francis Inc Engineering Solutions to Americas Healthcare
Book SynopsisEngineering Solutions to America's Healthcare Challenges covers the technologies, systems, and processes that are emerging in hospitals, clinics, community centers, universities, and the White House to repair healthcare in the United States. Focusing on the importance of individuals being proactive about their own state of health, it presents a systems approach to changing the way healthcare professionals do business and take care of their patients. Written by a leading government and private sector consultant with more than a decade of experience as an industrial engineer, the book features interviews with leading industry experts, both domestic and international. Describing how industrial engineering practices are shaping healthcare, it explains why systems thinking must be the foundation for every aspect of healthcare.The book presents proven Lean and Six Sigma tools that can help any healthcare organization begin making operational improvements tTrade ReviewWhat tools do engineers bring to healthcare providers and patients that they need? Author Ryan Burge believes that industrial engineering practices that are shaping healthcare and systems thinking must be the foundation. Using case examples drawn from IT, award-winning institutions, and actual patient care, Engineering Solutions illustrates application of engineering tools for analysis and improvement. ... At less than 150 pages Engineering Solutions is a quick read, a great discussion piece, and an introduction to the issues and challenges at hand in healthcare. ... The discussion of IT and reimbursement challenges points out the need for even more systems engineering expertise, like the kind that could have been applied to the problematic US healthcare website.—Book review appearing in the Blue Heron Journal, January 2014What tools do engineers bring to healthcare providers and patients that they need? Author Ryan Burge believes that industrial engineering practices that are shaping healthcare and systems thinking must be the foundation. Using case examples drawn from IT, award-winning institutions, and actual patient care, Engineering Solutions illustrates application of engineering tools for analysis and improvement. ... At less than 150 pages Engineering Solutions is a quick read, a great discussion piece, and an introduction to the issues and challenges at hand in healthcare. ... The discussion of IT and reimbursement challenges points out the need for even more systems engineering expertise, like the kind that could have been applied to the problematic US healthcare website.—Book review appearing in the Blue Heron Journal, January 2014Table of ContentsPrevention and Personal Accountability; Case Study in the Cost of Personal Choice; The Expert Is In: The Number 1 Improvement: Teach Prevention and Wellness; Critical Q&A; System Says; Following the Right Leader; When TOC Is Better Than TLC; Safety; Effectiveness; Efficiency; Timeliness; A Different Strain of Lean; Family-Centered Focus; Equity; Six Sigma; Six Sigma Cost Breakdown; Picture of Six Sigma Health; Define, Measure, Analyze, Improve, Control; Design of Experiments; You've Paid for the Consultant, Now What? Technology and People Behind the Methods; Critical Q&A; Care Ethics; The Language of Care; Critical Q&A; From the Exhibit Hall to Your Body; Dealing with All the Data; Critical Q&A; Trading Hotel Rooms for Sick Beds; Left out by Mainstream Media? Opposing Views; Region Snapshot: Cuba; Critical Q&A; Insured or Imagined?; Medicaid and Medicare; How Engineers Can Help Patients; The Expert Is In; Critical Q&A; The Classroom: Where Medicine Begins; New Faces of Medical Education; Bench-to-Bedside Approach; Engineering Medicine; Exemplary Partnership; Put on Your Scrubs and Learn How to Communicate; Stress Nature over Pharma; Critical Q&A; Health Is the Law; Critical Q&A; Still in Development; Conclusion
£62.58
Taylor & Francis Inc Economic and Financial Analysis for Criminal
Book SynopsisFrom small law offices to federal agencies, all entities within the justice system are governed by complicated economic factors and face daily financial decision-making. A complement to Strategic Finance for Criminal Justice Organizations, this volume considers the justice system from a variety of economic and financial perspectives and introduces quantitative methods designed to improve the efficiency and effectiveness of organizations in both the non-profit and for-profit sectors. Using only a minimum of theory, Economic and Financial Analysis for Criminal Justice Organizations demonstrates how to make decisions in the justice system using multiple financial and economic models. Designed for readers with little knowledge of advanced mathematics, quantitative analysis, or spreadsheets, the book presents examples using straightforward, step-by-step processes with Excel and Linux Calc spreadsheet software.A variety of different typeTable of ContentsShow Me Your License: Introductory Concepts. Innocent or Guilty? Perspectives of Decisions. A 25-to-Life Sentence: Strategic Economic and Financial Decisions. The Restitution Order: Capitalization and Executive Responsibility. How Do We Slice the Pie? Foundations of Economics. Tools of the Trade: Foundations of Financial Decisions. Following the Money: Capital Budgeting. Pay Me Now or Pay Me Later? The Minimum Attractive Rate of Return. Lucky Number 7: Concepts of Probability and Mathematical Reasoning. The Odds Are Against Us: Probability Distributions and Mathematical Reasoning. Is This the Line? Queuing Theory. Risky Business: Sensitivity and Scenario Analyses. Not 007, But … Bond Analysis. Buy Low or Sell High? Stock Analysis. How Do We Measure Up? Ratio Analysis. Buyer Beware: Leasing versus Purchasing. Is It Worth Your Time? Cost–Benefit and Break-Even Analyses. The Crystal Ball: Predictive Analysis. How Do We Relate? With Correlation! Show Me the Money: Benefits Analysis. The Shift Briefing: Multiple Perspectives. Appendix A: Additional Techniques of Analysis—Modified Internal Rate of Return.Appendix B: Tickets versus Warnings—Options Analysis.Appendix C: Modified Accelerated Cost Recovery System (MACRS) Tables. Appendix D: Analytical Tree Constructs. Appendix E: Bayes Theorem. Appendix F: Hypothesis Testing. Index.
£165.00
Taylor & Francis Inc Optimizing Your Capacity to Care
Book SynopsisOur nation''s capacity to care is becoming increasingly stressed as an aging and increasingly unhealthy population collides with a relative reduction in the numbers of clinicians and ever-tightening financial resources. If even the mildest of future-state predictions are to be believed, we need a significant restructuring of our entire healthcare system and its total Capacity to Care, such that we can simultaneously improve care capacity, cost, quality, accessibility, and resource gratification.Optimizing Your Capacity to Care: A Systems Approach to Hospital and Population Health Management provides comprehensive guidance to a new way to optimize and manage community-wide Care Capacity via a unique, holistic approach to healthcare operations. Through clear examples and actual project results, the book demonstrates the outcomes of a systems-level way of thinking about a community''s Capacity to Care that incorporates and integrates the full spectrum of availaTable of ContentsIntroduction. Healthcare Cost: An Overview. Introduction to Workplace Culture. Making the Transition from a Culture of Accountability to a Culture of Ownership. Terminology of This Book. Introduction to Hospital Capacity Optimization. Dynamic Capacity Management: An Approach to Capacity Optimization. The Blocking and Tackling of Hospital Capacity Management. Blocking and Tackling of Capacity Management in the Emergency Department. Blocking and Tackling of Capacity Management in Surgical Services. Blocking and Tackling of Inpatient Capacity Management. Physicians and Their Role in Optimization. Preparing for Coming Change: Forming a PHO. Care Circle Networks. The Care Circle Network Concept. Assessing the Community and the Patient Population. Building the Communal Resource Pool. CCNs, Palliative Care, and End-of-Life Planning. Final Thoughts.
£62.58
Apple Academic Press Inc. BYOD for Healthcare
Book SynopsisWith 70 percent of organizations already adopting bring your own device (BYOD) and Gartner expecting this number to increase to 90 percent by the end of 2014, it is not a question of if, or when, it's a question of will you be ready.BYOD for Healthcare provides authoritative guidance to help you thrive during the healthcare BYOD (hBYOD) revolution. Jessica Keyes, president of New Art Technologies, Inc., professor at the University of Liverpool, and former managing director of R&D for the New York Stock Exchange, supplies an understanding of these new end users, their demands, and the strategic and tactical ramifications of these demands. Maintaining a focus on the healthcare industry, the book considers the broad range of technical considerations, including selection, connectivity, training, support, and security. It examines the integration of BYOD to current health IT, legal, regulatory, and ethical issues. It also covers risk assessment andTable of ContentsThe BYOD Revolution Adapted to Health Information Technology. Making a Financial Case for BYOD. Integrating hBYOD into Performance Measurement and Management Systems. Assessment and Mitigation of Risks in an hBYOD Environment. Guidelines for Managing and Securing Mobile Devices in the Health Organization. Cloud Best Practices. Configuration Management in a BYOD Environment. Content Management for hBYOD. Integrating hBYOD into Resource Management. BYOD Means Social Networking. Getting a Quick Start on hBYOD.
£120.00
Apple Academic Press Inc. Using Data Management Techniques to Modernize
Book SynopsisHealthcare organizations with sound human resources (HR) infrastructures are better able to hire, develop, promote, and retain employees who match up well with their specific needs. Using Data Management Techniques to Modernize Healthcare explains how to modernize your HR systems through the use of artificial intelligence (AI), information technology (IT), and other empirical methods. Identifying new technologies and processes that can help to reduce HR labor costs while increasing efficiency and quality of care, it examines the weaknesses that exist in the hiring and employee management practices of today's healthcare organizations.With a focus on the systemic issues related to hiring and compensation, the book provides detailed information regarding HR protocols, IT related issues, and workplace culture. It suggests ways to speed up candidate reviews and explains how to use IT and AI to reduce the number of bad hires. Other topics covered include five key drivers ofTrade Review"Hopper has delivered a well-organized and informational piece of work that appeals to the executive-level health professional. His sequencing of information is logical, direct, and to the point, which provides a clear understanding of the material contained within. His writing skills provide a fresh and concise method to comprehend the complexity of solid hiring protocols which will be beneficial for any level executive."-Samuel Silek RPh, Sr., VP Managed Care and Professional Sales, Liberty Medical, LLCTable of ContentsA Look at the Changing Face of Healthcare. The Digital Revolution and Its Relevance to Healthcare Companies’ HR Practices and Infrastructures. Healthcare HR at the Crossroads. A Review of Six Employment Methods. Suggestions for Improving a Healthcare Organization’s Direct Hiring Systems. Improving Management’s Ability to Identify, Develop, and Promote Internal Talent. Ideas That Managers and Executives Can Use to Increase Employee Satisfaction. Unique HR and IT Challenges Facing Rural Hospitals and a Guide to Tackling These Issues. A Review of Key Topics and a Look at Future Trends.
£71.24
Apple Academic Press Inc. The Innovative Lean Machine
Book SynopsisIn order for an organization to thrive in a competitive business environment, its strategy, people, and branding must be fully optimized. The Innovative Lean Machine: Synchronizing People, Branding, and Strategy to Win in the Marketplace explains how to use Lean principles and visual tools to maximize these core components in any business.The book demystifies theory with examples of the various visual tools any organization can rely on during the idea generation, product development, and branding processes. Filled with easy-to-follow graphics, charts, and tables, the text provides a simple, yet effective, series of visual frameworks that readers can immediately apply with little or no difficulty.Describing how to ensure your business planning reflects what is most valuable to your customers, this resource presents the insights of a creative thought process that drives innovative solutions. It considers the key aspects of Lean that canTrade ReviewTony Sgroi's new book is well organized, well written, and well worth reading. It's the only book I know that documents everything you need to do to build a successful company: brand, people, and strategy. —Al Ries, Legendary Branding Strategist, Bestselling Author, and Originator of the Concept of PositioningTony Sgroi presents the key drivers for a winning company. By following his creative frameworks for building a recognized brand, developing a strong market strategy, and selecting great people to drive innovation, consumers will beat a path to your door.—Philip Kotler, S. C. Johnson & Son Distinguished Professor of International Marketing, Kellogg School of Management, Northwestern UniversityThe Innovative Lean Machine describes an insightful and very practical approach to developing the front-end market / branding strategy for your firm. The most difficult challenge in optimizing the new product development process is gaining a deep and empathic understanding of your market and your customer. This highly readable book provides unique and valuable tools to accomplish this goal. An excellent addition to your Lean enterprise bookshelf.—Ron Mascitelli, PMP, Author of Mastering Lean Product DevelopmentTony Sgroi's new book hits it out of the park. His path to branding, marketing, and strategy is methodical and on target. Tony strikes at core necessities required in building a successful company. This is the 'how-to' branding and strategy manual!—Rick Constantine, Vice President of Marketing & Global Business Unit Leader, Acme United CorporationTable of ContentsAn Effective Business. Branding: Creating And Sustaining A Credible And Reputable Source. Visual Branding. Being First. Brand Focus. Effective Brand Communication. Brand Credentials. Effective People: Identify and Empower Them. The Cross-Functional Entrepreneur. Competence and Character: The Core of Trust and Leadership. Tools and Purpose. Strategy: Keep It Consistent with the Brand. Visual Strategy. A Qualitative View of Strategy. A Quantitative View of Strategy. A Study of Function and Emotion. Putting It All Together. Building Effective Teams. Aligning Business Activities.
£62.58
Apple Academic Press Inc. The Lean Prescription
Book SynopsisIn this book, Dr. Gabow, former CEO of Denver Health of 20 years, teams up with Philip Goodman, a 34-year veteran of Denver Health who directed the Lean System group, to share their Lean journey. The Lean Prescription: Powerful Medicine for Our Ailing Healthcare System tells the story of how Dr. Gabow led Denver Health to become the first healthcare organization to be awarded the Shingo Bronze Medallion Prize for Operational Excellence.Detailing the foundational Lean principles, the book provides readers with the benefit of the experience of an integrated healthcare system''s successful seven-year Lean journey. This book grew out Gabow's 40 years'' experience as a practicing physician, teacher, researcher, and leader of a large, urban public healthcare system.About 10 years into her 20 years as CEO of the healthcare system, she began to look at how one could actually make healthcare work right. After a year of study, she and her team concTrade Review"This is a terrific book. It is engaging and should be enormously helpful to anyone wanting to improve the efficiency and functioning of a healthcare enterprise. It clearly lays out why and how to implement Lean in healthcare settings."—Richard D. Krugman, MD, Vice Chancellor for Health Affairs and Dean, University of Colorado School of Medicine"An inspiring book by one of the nation’s leaders in health systems change that not only chronicles one major institution’s transformation but empowers readers to follow suit."—Sara Rosenbaum, J.D., Harold and Jane Hirsh Professor, George Washington University, School of Public Health and Health Services, Department of Health Policy"For years, discussions of the broken US healthcare system have been long on diagnosis and short on solutions. The Lean Prescription: Powerful Medicine for Our Ailing Healthcare System aims to fix that. By mixing explanation, thought exercises, and real-life examples, Gabow and Goodman provide a thoughtful and accessible introduction to the discipline of Lean and its application within healthcare systems. By grounding the book in their real-life experience, they paint a clear and realistic picture of the commitment necessary, the enthusiasm and empowerment engendered, and the exceptional results Denver Health achieved for its patients and its staff. For any leader who’s looking for a serious approach—not a silver bullet—to making a system work better for all stakeholders, this book holds a powerful message."—Risa Lavizzo-Mourey, MD, MBA, President and CEO, Robert Wood Johnson Foundation"The Lean Prescription: Powerful Medicine for Our Ailing Healthcare System is a prescription for excellence. It vaults to the top of the management must-read list. Patty Gabow charts a way forward for every health executive working to achieve breakthrough results for every patient."—Bruce Siegel, MD, MPH, President & CEO, America’s Essential Hospitals"Dr. Gabow demonstrates in The Lean Prescription: Powerful Medicine for Our Ailing Healthcare System how a CEO can change a culture and deliver massive improvement in healthcare delivery, including over $190 million in financial benefit over seven years, through disciplined Lean leadership."—George Koenigsaecker, President of Lean Investments, LLC"Patty Gabow and Philip Goodman have succinctly captured the enormous power of Lean management as applied to healthcare. In the process they provide exercises which can deepen the reader’s grasp of concepts and tools. Notably, the accomplishments they document have been achieved in safety net institutions—a challenge and inspiration to everyone who works in such settings: even with constrained resources we can get better outcomes for our patients by systematically reducing waste and improving reliability."—Mark Smith, MD, Retired, President and CEO, California HealthCare Foundation"Dr. Gabow’s amazing process improvements at Denver Health Medical Center were the inspiration for our own journey with Lean techniques. This book can teach specific techniques to other leaders in the medical field on how to improve their delivery of healthcare, with the focus on where it should be: on patients and their care. In these pages, Dr. Gabow has offered the great gifts of her experience and wisdom. For those with the will to improve, this book can be their guide."—John Hickenlooper, Governor of Colorado"If you have any responsibility for any part of the healthcare systems in the United States, your experience and the health of your patients will be better for having read, understood, and acted on the clear steps described in this unusual book. Not a treatise, it is a guidebook to take us from the jungle of cost, waste, and confusion to the clarity of efficiency and mission."—Christine Cassel, MD, President and CEO, National Quality Forum"With Lean, Dr. Gabow applies a concept developed and honed in the private world to public services. Lean’s approach empowers workers to eliminate waste, improve quality, and reduce costs. We should embrace this thinking to improve the value of our public organizations."—Senator Michael Bennet, United States Senator from Colorado"Dr. Gabow and Phil Goodman have thoroughly captured seven years of experience in this engaging and straightforward re-telling of their highly acclaimed Lean transformation of Denver Health. All of us who know and worked closely with Patty appreciate her unparalleled attention to detail and hands-on leadership of her operations as CEO of this magnificent public hospital system. In The Lean Prescription: Powerful Medicine for Our Ailing Healthcare System that same Gabow mastery of nuances and the critical elements of transforming a large health system are factually presented, covering not just select clinical areas but the whole enterprise … as it should be done. Bravo Patty and Phil for your crisp presentation of the why, the how to, and the real results of Lean’s impact on Denver Health!"—Marc Hafer, President and CEO, Simpler Consulting"To non-initiates, Lean can seem alternately intimidating or dull. Patty Gabow has demonstrated its power in action through the results she achieved at Denver Health. Now she has written a readable guide to Lean that will be useful for managers, providers and all who are struggling to make healthcare work. This book is a great way to dive in."—Margaret O’Kane, President, National Committee for Quality Assurance"Lessons learned from implementing Lean at Denver Health are detailed in The Lean Prescription by Patricia Gabow, who served as CEO of Denver Health from 1992 to 2012, and Philip Goodman, the former director of Lean Systems Improvement at Denver Health. Gabow and Goodman provide an overview of the Lean philosophy and helpfully explain how it applies practically to a complex health care system, where processes and people are often siloed and wasteful practices often go unrecognized."—Jessica Bylander, Senior Editor, Bookmarks, Health Affairs, 34, no.3 (2015):537-538Table of ContentsWhy Worry about American Healthcare. Role of Leadership in Health System Transformation. Why Pick Lean for Healthcare Transformation. Toyota Principles and Working Concepts of Lean. Lean Tool Box. Structure for Lean Implementation. Deploying Lean. Metrics, Reporting, and Information Archiving. Outcomes and Lessons Learned.
£62.58
Apple Academic Press Inc. Innovations in Healthcare Management
Book SynopsisAs developed economies enter a period of slower growth, emerging economies such as India have become prime examples of how more can be achieved with less. Bringing together experience and expertise from across the healthcare industry, this book examines innovations that can bring about real advances in the healthcare industry. Innovations in Healthcare Management: Cost-Effective and Sustainable Solutions explores recent innovations in healthcare from a global and Indian perspective. Emphasizing the importance of Lean healthcare and innovation, it presents low-cost, high-volume solutions that improve access to care. Providing concrete examples of the five levels of innovation present in healthcare, the book presents new concepts, methods, and tools for advancing processes and operational flow. It includes case studies of actual results in healthcare innovation from three continents that highlight emerging global trends in healthcare system innovation.Table of ContentsIntroduction. Global Trends in Health System Innovation. Learning from Industry: Innovating in Healthcare Operations. Lean and Innovation – ‘The Two Responsibilities’. Cultivating an innovative culture through Lean. Innovative Approaches to Build Healthcare Facilities. Hospital Planning & Design Innovation for Lean Operation.Public Health Innovations. Behaviour Changes, the last mile in Healthcare. Cost-Effective, Scalable, and Sustainable Model for Primary Healthcare. Doing Community Good is Good For Business. Process efficiency by Innovation. Stanford Operating System: Aligning Purpose with People and Performance. Managing Stakeholders and Patient Experiences to achieve better Outcomes. Leapfrog through mHealth. Innovative Excellence: Learning from Emerging and Developed Economies. Innovative Approaches of Affordable Healthcare in Emerging Economies. Supply Chain Innovations in Healthcare. Three Dimensional Healthcare "The Need of the Hour". Innovative Initiatives in Healthcare by Indian Government. Indovation: Frugal Innovation in Indian Healthcare. Emerging Healthcare Innovations.
£76.42
Taylor & Francis Inc Transition to 21st Century Healthcare
Book SynopsisThis book explains why the fundamental structures of 20th century American healthcare have failed to keep up with American industry in terms of quality and cost. It describes how this has led to the introduction of industrial mass production concepts in American healthcare, such as Lean and Six Sigma, and how the resulting industrialization breaks down the 20th century model and opens the way for a new vision of healthcare.Exploring the links between healthcare history, quality history, and the current state of healthcare, the book will help healthcare leaders and quality professionals recognize, understand, and respond to the changes currently under way in American healthcare. It provides clear guidance on the role of industrialized quality in breaking down 20th century assumptions and building the foundation for 21st century healthcare. As readers grasp the transformative effects of the macro-level changes resulting from Table of ContentsIntroduction. A Brief History of American Healthcare. Healthcare Quality History. Quality-Driven Healthcare. Industrialized Healthcare and Organizational Transitions. A Vision of 21st Century Healthcare. What Does It All Mean to You?
£48.73
Taylor & Francis Inc Wheelchair Skills Assessment and Training
Book SynopsisThis book provides a wide spectrum of readers with comprehensive but easily understandable protocols for the assessment and training of wheelchair skills. The Wheelchair Research Team at Dalhousie University and the Capital District Health Authority in Halifax (lead by the author) have focused on wheelchair safety and performance for three decades, as exemplified through the Wheelchair Skills Program. This is considered the top such program in the world. This new book is largely based on this program which has been accessed and utilized by over 75,000 people in 177 countries since 2007. Table of ContentsIntroduction to the WSTP, General Background on Motor Skills Learning, Specific Issues fo Importance for Motor Skills Learning, Lesson Plans, Skill Groups. Individual Skills, Games
£150.00
Taylor & Francis Inc Accountable
Book SynopsisWhile many health care organizations need to improve health care quality and lower costs, most lack specific strategies and tactics for implementing these changes. Baylor Scott & White Health has established and continues to develop an accountable care organization (ACO) called the Baylor Scott & White Quality Alliance (BSWQA) to improve the quality of care and decrease health care costs through clinical integration.Accountable: The Baylor Scott & White Quality Alliance Accountable Care Journey tells the story of the BSWQA and its clinical network and payers who are committed to delivering accountable, value-based patient care. It describes the need for ACOs in today''s health care environment and details the framework and requirements needed to establish one.The book provides readers with essential background information about accountable care, including the Triple Aim and population health management. It outlines the infrastructure and governance fTrade Review"The transformation of the U.S. health care delivery system to one based upon value and accountability is one of the compelling stories of our time. To undertake this transformation requires building a culture of accountability. And that requires leadership. This compelling book tells the story of how an already renowned institution built an organization to deliver better care for the patients it serves. Others attempting this task will find this invaluable."—Joe Cunningham, MD, Managing Director, Santé Ventures"This is the definitive primer and ‘user’s guide’ for health care executives and operating leaders who are designing, developing, or deploying an ACO. It is equally valuable for industry stakeholders as they partner and collaborate with ACOs. Invaluable insights, strategies, and tactics from an industry pioneer that will enable you to move forward effectively and efficiently."—Michael Weintraub, President & CEO, Optum Analytics"This is a very complete, yet concise story of the Baylor Scott & White Health accountable care journey. This book is a must-read for any health care system leader or physician leader who is developing or serving as a leader in an accountable care organization."—Paul B. Convery, MD, MMM, Clinical Professor of Healthcare Leadership & Management, Naveen Jindal School of Management, University of Texas, Dallas; and Former Chief Medical Officer, Baylor Health Care System"In a time of consolidation and turmoil in health care, Couch and his colleagues provide a clear and concise game plan for bringing organizations together around real performance—improving outcomes and efficiency. This is a forward-looking, yet practical, book that touches on the full range of issues that come up in a typical day and a typical decade for emerging accountable care organizations. It is well-written, thoughtful, and credible—an important contribution."—Thomas H. Lee, MD, Chief Medical Officer, Press Ganey Associates, Inc.; and Professor, Harvard Medical School"Most large health care organizations today are re-imagining the delivery of and payment for health care services. The Baylor Scott & White Quality Alliance (BSWQA) has actually started the process and is demonstrating impressive preliminary results. Texas Health Care is proud that many of our physicians are affiliated members of the BSWQA."—Larry Tatum, MD, President & CEO, Texas Health Care, P.L.L.C."Accountable is nothing less than a clarion call for accelerating the transformation from provider-centric volume to patient-centric value in health care. The description of BSWQA’s journey, which includes governance, care delivery innovations, process, staffing, and payment models creates a readable and engaging ‘ACO primer’ which is timely and unique. BSWQA’s story represents a rare, honest ‘look under the hood’ of what it takes to make an ACO and its tenets of population health actually happen—and in the near term. This book should be widely read for its leadership vision, practical perspective, and operational considerations applicable to every provider and delivery system. This ‘ACO parable in real life’ has lessons for even the most established medical group or health system."—Michael Parkinson, MD, MPH, FACPM, Senior Medical Director of Health & Productivity, UPMC Health Plan"Dr. Couch and his colleagues provide a valuable resource for anyone seeking to understand accountable care and population health. The story of the Baylor Scott & White Quality Alliance’s journey provides an excellent model with practical examples for others to learn from. This book is a must-read for anyone whose organization is seeking to achieve the Triple Aim."—Gary Yates, MD, President, Sentara Quality Care Network; President, Healthcare Performance Improvement, LLC; and Former Senior Vice President and Chief Medical Officer, Sentara Healthcare"It is increasingly difficult in health care to navigate a course between the competing interests of providing high-quality care for our community of patients and maintaining fiscal responsibility. Consumers must be able to afford quality medical care, and health systems must be able to provide it in a fiscally prudent manner. The Baylor Scott & White Quality Alliance is transforming its system and relationships with providers and setting a benchmark for other health systems to attain, including population health accountability and pay for performance. This book maps a pathway to successful implementation."—J. Lindsey Bradley, Jr., FACHE, President, Trinity Mother Frances Hospitals and Clinics"Dr. Couch and his team have upheld the profound Baylor Scott and White Health tradition of passionate leadership in Patient Care, Community Service, Education, and Research through this new book outlining responsible disruptive innovation to take us to Value-Based Care. With the foundation of the Hippocratic Oath to the work of the Institute of Medicine to STEEEP (safe, timely, effective, efficient, equitable, patient-centered care), they chart a comprehensive, practical and personal journey for all of us in leadership, and those we serve, to replicate and scale. The Health Employer Exchange members will be enlightened and inspired to adapt it throughout our nation."—Stephanie S. McCutcheon, Innovation/Transformation Advisor, Health Employer ExchangeTable of ContentsAccountability. Why ACOs? How Can an Organization Produce Accountability? Structure and Organization: Putting an Accountable Care Organization Together. Patient Experience of Care. Population Health. Financing Accountable Care. Conclusion. Glossary. References.
£48.73
Taylor & Francis Inc Introduction to Smart eHealth and eCare
Book SynopsisBoth the demographics and lack of resources in the health and well-being industry are increasingly forcing us to find alternative solutions for individualized health and social care. In an effort to address this issue, smart technologies present enormous potential in solving this challenge. This book strives to enhance communication and collaboration between technology and health and social care sectors. The reader will receive an extensive overview of the possibilities of various technologies in care sectors (including ICT, electronics, automation, and sensor technology) written by experts from various countries. It will prove extremely useful for engineers developing well-being related systems, software, or other devices that can be used by professionals working with people with specialist needs, well-being and health service providers, educators teaching related courses, and upper level undergraduate students and graduate student studying related topics. The technology focus of tTable of ContentsSection I: Opportunities and Barriers of Smart Technology in Care. Smart eHealth and eCare Technology: What is that? Drivers and Trends in Technology Deployment in Care Services. Approaches to Smart Technology Deployment in Care. IP Strategies in eHealth and eCare Sectors. Section II: ICT -Based Platforms and Technology Examples. Introduction to ICT-Based Service Platforms and Patient Record Systems. Data Acquisition, Validation, and Processing in Smart Home Environments. Machine Vision in Smart Health and Social Care. The Possibilities and Challenges of RFID-Based Passive Wireless Components in Healthcare Applications. Acoustic-Based Technologies for Ambient Assisted Living. Section III: Case Studies and Field Trials. Information and Communication Technology Support for Stroke Care: The Relevance Dilemma. INCA Software as a Service: Sustainably Delivering Cloud-Based Integrated Care. Computerized Systems for Remote Pain Monitoring: A Case Study of Ambulatory Postoperative Patients. Simple Rehabilitation Games for Special User Groups. Home.com: Living in a Digital Environment.
£171.00
Taylor & Francis Inc Glaser on Health Care IT
Book SynopsisJohn Glaser has been an astute observer and recognized leader in the health care industry for over thirty years. He has written a regular column for Hospitals & Health Networks in which he comments on a wide range of topics, including improving organizational performance through health information technology (HIT), changes in HIT architecture, challenges in leveraging data, and the evolution of the role of IT leadership. Glaser on Health Care IT: Perspectives from the Decade that Defined Health Care Information Technology is a collection of some of the most widely read articles that have been published in H&HN Daily, H&HN Weekly, and Most Wired Online in the past decade (20052015). The columns are dated to show their original publication dates, and the material is organized into four broad themes: HIT Applications and Analytics Challenges Improving Organizational Performance through HIT IT ManageTrade Review"This book is a collection of John’s finest and most challenging work. These writings represent over a decade of self- and industry introspection and critique. Some will explore the current challenges and potential solutions we face during these transitional years; some will dissect the current policy, exploring weaknesses and errors; but all will educate and inform in a witty and thought-provoking style. Today’s challenges, just like those of the past several decades, require shared learning and understanding. These writings represent an amazing opportunity to learn and understand from one of the best. He not only helped to start us on this journey but also blazed a path of discovery and innovation."—From the Foreword by Russ Branzell, President and CEO, College of Healthcare Information Management Executives (CHIME) Table of ContentsHIT Applications and Analytics Challenges. Improving Organizational Performance through HIT. IT Management Challenges. HIT Industry Observations.
£81.99
Taylor & Francis Inc Pointofcare Glucose Detection for Diabetic
Book SynopsisThis book unravels the role of Point-of-Care (POC) glucose monitoring as an essential part of diabetes management. It provides the reader with an in-depth knowledge and understanding of diabetes management, including: the need for POC glucose monitoring the glucose detection technologies (invasive, noninvasive and continuous) being used in the POC devices the analytical performance, characteristics, pros and cons of the POC devices developed to date the importance and role of glycated hemoglobin (HbA1c) monitoring for diabetes management the various POC devices and analyzers for the determination of HbA1c. This is the first book to provide complete up-to-date information on POC glucose detection technologies and devices for diabetic monitoring and management. It will be an important reference for healthcare professionals, biomedical engineers, researchers, economisTable of ContentsPreface. 1. Diabetes: A growing epidemic and the need for point-of-care testing. 2. Blood glucose monitoring. 3. Non-invasive glucose monitoring. 4. Continuous glucose monitoring. 5. Glycated hemoglobin (HbA1c) monitoring for diabetic management and therapy. 6. Diabetes management software and smart applications. 7. Performance requirements, analytical accuracy and clinical accuracy of self-monitoring of blood glucose: a clinical perspective. 8. A concluding remark. Index
£170.00
Little, Brown & Company Going Public: How Silicon Valley Rebels Loosened
Book SynopsisGOING PUBLIC is a character-driven narrative centered on the last five years of unparalleled change in how technology startups sell shares to the public. Initial public offerings, or IPOs, are typically the first time retail investors can own a piece of the New Economy companies promising to rewire economic rules. Selling IPOs is also one of the most profitable businesses for Wall Street investment banks, who have spent the last 40 years protecting their profits. In an era when algorithms and software have made the financial markets more efficient, the pricing of IPOs still relies on human judgment.In 2016, executives at music-streaming service Spotify sought to upend the status quo. Led by a trim and understated CFO, Barry McCarthy, and a shy but brilliant founder, Daniel Ek, they took a wild idea and forged something new. GOING PUBLIC explores how they got comfortable with the risk, and how they lobbied securities watchdogs and exchange staff to rewrite the regulations. Readers will meet executives at disruptive companies like Airbnb, DoorDash, and data miner Palantir, venture capitalists, and even some bankers who seized on Spotify's labor and used it to knock Wall Street bankers off the piles of fees they'd been stacking for so long.GOING PUBLIC weaves in earlier attempts to rethink the IPO process, introducing readers to one of Silicon Valley's earliest bankers, Bill Hambrecht, whose invention for selling shares online was embraced by Google founders Larry Page and Sergey Brin when they auctioned their shares in 2004. And it examines the recent boom in blank-check companies, those Wall Street insider deals that have suddenly become the hottest way to enter the public markets. GOING PUBLIC tells stories from inside the room, and more.
£22.50
Taylor & Francis Ltd Rationing Medical Care on the Basis of Age: The
Book Synopsis"Rationing Medical Care on the Basis of Age" explores this highly topical issue and presents a critical argument on the nature of the possible crisis. Its in-depth philosophical analysis of the main ethical positions adopts an interdisciplinary and international approach. This book is important reading for healthcare policy makers and shapers and healthcare managers. Academics in ethics, philosophy, economics, and all healthcare disciplines will find it useful, as will public health specialists, health economists, and social scientists with an interest in health and medicine.Trade Review"'The importance and originality of this book is that it now supplies a clearly argued ethical analysis of the complex medical, social and moral dimensions of this perceived crisis, leaving attentive readers in no doubt that the fundamental questions raised for society are indeed moral ones. The authors of this book have opened up significant new perspectives on many important issues which in practice confront politicians, managers, professionals, patients and the public today. They have done this moreover in a way that is highly accessible to a non-specialist readership. Eric Matthews and Elizabeth Russell are to be congratulated on this major achievement, and this book is to be highly commended to everyone concerned with the future of health care.' Kenneth Boyd, in his foreword"Table of ContentsPerception of crisis. The costs of aging. The moral foundations of publicly funded medical care. Ethics and the crisis. Daniels and the 'Prudent Lifespan' account. Ethics and resource allocation. Callahan and the significance of age. Critique of Callahan. Crisis of aging? Policy implications.
£51.99
Taylor & Francis Ltd The Nature of Health: How America Lost, and Can
Book SynopsisThis pioneering work addresses a key issue that confronts all industrialised nations: How do we organise healthcare services in accordance with fundamental human rights, whilst competing with scientific and technological advances, powerful commercial interests and widespread public ignorance? "The Nature of Health" presents a coherent, affordable and logical way to build a healthcare system. It argues against a health system fixated on the pursuit of longevity and suggests an alternative where the ability of an individual to function in worthwhile relationships is a better, more human goal. By reviewing the etymology, sociology and anthropology of health, this controversial guide examines the meaning of health, and proves how a community-centred healthcare system improves local economy, creates social capital and is affordable, rational, personal, and just. "This is badly needed nourishment for a medical system glutted on technology, individualism, profit and the pursuit of longevity. Read and be fed." - Christopher Koller, Health Insurance Commissioner, The State of Rhode Island, USA. "Unique. Surprising. A real eye-opener. Just about everyone who doesn't have a vested financial interest in maintaining the status quo will agree that U.S. healthcare is badly broken. [This book] is making it possible for us to refocus from how to provide healthcare to how to achieve health. Their description of health as successful functioning in community, rather than as a measure of longevity is a definition that can make a reader feel healthier as they take gradually appreciate the power of the concept. On this foundation, it is not as hard as one might think to outline a healthcare system that is equitable, affordable and achievable." - Alexander Blount EdD, Professor of Family Medicine, University of Massacusetts Medical Center.Trade Review'Compelling [...] raises important questions about the goals of health- care spending.' AGEING AND SOCIETYTable of ContentsWhat health is not: demented and contracted. The health we have. The health we buy. What we measure is not health. Medications are not health. Medicine is not health either. Science is business, not health. Hancock County. What went wrong and why? The happy victim. The human tsunami. The reductive trap. The trap is sprung. How longevity kidnapped health. Medical services and communities. The zero sum game. Three people, three aortas. What health is. A fib. What Webster thinks. Old villages, new lives. Toward a social definition of health. Health and community together. Health and fairness. Amish boy. What's next? Who gets what? How should it look? How should we pay for it? Which doctors?
£170.00
Taylor & Francis Ltd Sacrificing the WHO to the Highest Bidder
Book SynopsisThis remarkable book offers enlightening reading for everyone interested in international law, human rights, global health, public health and health promotion. Public health and health promotion professionals, including international healthcare organisations, care agencies, and international charities will find the analysis illuminating. It is also of great interest to policy makers and shapers in communities and government, political activists and all those with an interest in equality and globalisation.Table of ContentsThe UN – Its origins, problems and contradictions. Selling off the UN to neoliberalism. Privatisation of water – and the problems of sustainability. Dams and dambusters. WHO – accessory after the fact? The UN’s dalliance with nuclear power. Neoliberalism and the human right to health. Is the WHO mandate workable? Summary and recommendations.
£44.99
Taylor & Francis Ltd Visualising Health Care Practice Improvement:
Book SynopsisWhy is it that in spite of all the health policy reforms, clinical practice innovations, increasing intersectoral interdependencies and new medical and information technologies, so little has changed in the way we research and evaluate health care? Don't these changes cry out for new ways of being studied and appraised? And don't our approaches to clinical practice innovation cry out for being reinvented too? Surely, we cannot continue to wheel out research and evaluation paradigms, improvement approaches and methods that were designed for 20th century problems and 20th century health care, and assume they will be able to make sense of the problems we experience and the care we provide in the 21st century? These changes necessitate a new paradigm of health service research, evaluation and improvement and this new model adopts approaches and methods that embrace complexity. The approaches and methods can account for the vicissitudes of front-line care, the activities of front-line staff and the experiences of patients and families - where care happens. Visualising Health Care Practice Improvement draws on years of video feedback research shaping an approach that enables not only a retrospective understanding but also a view into the future, of what might be possible. It presents the argument that change is not principally about adopting solutions from elsewhere but that it is conditional on people exploring whether proposed solutions suit existing habituations. It involves a process of exploration, discovery, secession and renewal. Health care managers, policy makers and shapers will find this book enlightening. It will also be empowering to all health care professionals and front-line staff.Trade Review"In my experience, healthcare is a safety-critical world (justifiably) skeptical about outside interventions to 'improve' it. Exnovations are a great answer, and this book demonstrates beautifully how improvements can be made to work from within." - Sidney Dekker, Professor, Safety Science Innovation Lab, Griffith University, Australia "This book shows how to move beyond engagement to empowerment of front-line clinicians in quality and safety improvements, expanding their skills and intelligence to a new level to create sustainable solutions for complex safety challenges." - Ian Leistikow, MD PhD, Senior Inspector, Dutch Healthcare Inspectorate, the Netherlands "Relatively recent advances in technology have accumulated like sedimentary rock on the ancient foundation of medicine to produce a complex and error-prone system. Placing the video camera in their hands, clinicians are directed to clearly view and review their daily practices in order to improve the quality of their services. Iedema and colleagues view the world of medical practice and technology with a fresh (video) eye, showing clinicians are able to heal themselves" - Associate Professor Kenneth Herrmann, MD, Neonatal-Intensive Care Specialist, Indiana University School of Medicine (Department of Paediatrics) and Women's Deaconness Hospital in Newburgh, Indiana, USTable of ContentsPreface. About the authors. List of contributors. Glossary. Healthcare practice improvement from within. The complexity of health care work. Does the complexity of care call for 'research complexity'? Exnovation: innovation from within. Improving medical handover using video methodology: two projects, two perspectives. Forms of feedback in video-reflexivity: some notes and observations on a Maastricht experiment. Improving postoperative handovers using video reflexivity: the Utrecht experience. Designing an ambulance paramedic to emergency triage staff handover protocol for New South Wales, Australia. Conclusion: improving one's own practices and relationships 'from within'. Bibliography. Index.
£48.99
Taylor & Francis Ltd Sustainably Improving Health Care: Creatively
Book SynopsisCulture, Context and Quality in Health Sciences Research, Education, Leadership and Patient Care (Second book in a series of five) Sustainably Improving Health Care promotes the importance of integrating improved care outcomes, system performance, and professional development so that the future of health-care advancement is creative and sustainable. It addresses the challenge of creating and nurturing a culture of continuous improvement that is able to sustain and generate creative professional work for the improvement of health care. Using real-world examples, the book succinctly reveals how the model can be practically applied from a variety of different perspectives. "This book makes the persuasive argument that well-intended efforts to redesign and reform health care will enjoy only short lives without the full commitment and engagement of the health-care worker - the product of the sustainability- and capacity-building engine of professional development." Dave Davis MD, CCFP, FCFP, in the Foreword "This book is about a model that has emerged from our own work, our observations of the work of colleagues and others, and our refl ections about the requirements for the future of the continual improvement of health care. We explore its origins, its content and manifestations, and its implications, particularly for health professional leaders interested in the ongoing improvement of health care. Form and vitality develop in the model as it engages reality - the reality of trying to create cultures of sustainable, generative approaches to the ongoing improvement of health care." From the PrefaceTable of ContentsForeword. Preface. The evolutionary beginnings of the model. Better patient, population outcome: practical approaches that health systems can adopt for measuring the health of patients and populations. Better system performance: approaches to improving care by addressing different levels of systems. Better professional development - competence, mastery, pride and joy. Teaching the triangle - the Dartmouth-Hitchcock leadership preventive medicine residency program. Simple, complicated and complex phenomena in health care - using the triangle to improve reliability and resiliency in health care systems. Faculty as coaches: their development and their work. Governance, leadership, management, organizational structure and oversight principles and practices. The triangle and undergraduate medical education. Triangle synergies in a national quality and safety education initiative in nursing. Collaborative improvement of cancer care in southeastern Sweden - striving for better patient and population health, better care, and better professional development. Contributing authors' reflections.
£59.99
Taylor & Francis Ltd Enhancing the Professional Culture of Academic
Book SynopsisThe future of basic and translational research in health care depends on the ability of large, complex health science centers to educate, discover new answers to complex problems, and operate in the service of the public good. So what ingredients are required for successful research in academic health science centers (AHSCs)? This volume presents a number of compelling, international stories about personal and professional investments in research activities as well as the challenges, opportunities, and satisfactions. Each chapter explores concepts for successful research with a focus on the ways communities of practice form and sustain themselves in this complex environment. They explore questions such as creating and sustaining community, promoting innovation, transitions in leadership, and cross-generation collaboration from a personal perspective. They also present a series of portraits of scientists at work: building relationships, supporting one another, and contributing to their fields of study in unique ways. Enhancing the Professional Culture of Academic Health Science Centers offers enlightening reading for researchers, administrators, and policy makers interested in present and future research activities in AHSCs, who will be inspired by narratives of perseverance, passion, generosity, and generativity that fuel research in the centers.Table of ContentsPreface. About the authors. What's the story? A composite narrative of success in science in academic health science centers. Challenges and ingredients for success in the health science enterprise: a view from two corner offices. Breaking out of the silos in the heartland: making a clinical and translational science award program sing in Indiana. Sparking and sustaining the essential functions of research: what supports translation of research into health care? Answers from the group health experience. Sparking and sustaining the essential functions of research: what promotes discovery? Experience and insights from a medical school in China. Sparking and sustaining the essential functions of research: how the seeds were sown and grown at a summer camp for young clinicians. Sparking and sustaining the essential functions of research: cultivating 'research mind' - reason, dreams, and discovery. The relationship-centered care research network: its birth, life-cycle, and lessons learned along the way. Successful aging in research.
£56.99
Taylor & Francis Ltd Confluence of Policy and Leadership in Academic
Book SynopsisAcademic Health Science Centers are complex organizations with three principal functions: the education of the next generation of health professionals; the conduct of biomedical and clinical research that leads to new treatments and approaches to disease; and the delivery of comprehensive and advanced patient care. This is the first comprehensive book that describes in detail the knowledge and skill base necessary to successfully lead these complex organizations. Written by the world's leading authorities it combines the science of leadership, organizational structure, financial and personnel management, public relations and communications, trainee and student policy, community relations, and globalization. "This volume focuses on policy considerations that provide the foundation for AHSCs to thrive. While the legislation, challenges, and strategies will change over time, the need for strong policy to influence and guide organizational and individual behavior will not. AHSCs are complex organizations that must continue to evolve to face the multifactorial nature of health care problems. How they do so will depend to a great extent not only on having appropriate policies in place but also on their success in translating these policies into effective implementation." Andrew M. Ibrahim and M. Roy Wilson, in the ForewordTable of ContentsPreface. Foreword. Glossary of Terms. About the Authors. Introduction: The Hallmarks of Successful Academic Health Science Center Leadership. Academic Health Science Centers in the New World Order: Optimizing Structure and Governance for High Performance. Organizational Structure, Data, and Academic Health Science Center Transformation. Contemporary Challenges in Academic Health Science Center Financial Management. Conflicts of Interest and Commitment: Policy Making in the Academic Health Science Center. Regulation, Accreditation, and the Compliance Function. Human Resources and Personnel Management. Trainee and Student Policy. Faculty Accountability. Developing and Implementing a Communications Philosophy and Supporting Policies. Community Relations. Academic Health Science Centers and Global Medicine. Afterword. Acknowledgement. Index.
£69.99
Taylor & Francis Ltd Key Tools and Techniques in Management and
Book SynopsisThe Allied Health Professions - Essential Guides series is unique in providing advice on management, leadership and development for those in the Allied Health Professions (AHP). This highly practical volume offers a wide range of assessment tools and techniques in such critical areas as management quality, organisational and management structure, benchmarking, capacity and demand management, care pathway design, activity analysis, report writing and presentation skills. The layout is conducive to easy comprehension; tables, figures and boxed text aid quick reference and everyday application, and many of the resources are also provided on a complimentary CD. With contributions from internationally renowned professionals Key tools and techniques in management and leadership of the allied health professions provides tools that will be vital to all allied health professionals interested in providing timely, efficient and cost-effective care for their patients. These will include AHP managers and aspiring managers, senior clinicians, extended scope practitioners, clinical specialists, AHP educators, researchers, staff and students. 'The NHS is facing the greatest period of challenge in its history. The key to success is leadership. Allied Health Professionals will be a central part of this leadership response. In this work, Robert and Fiona continue their series supporting Allied Health Professionals in that leadership journey. It is an important contribution to this critical effort.' From the Foreword by Jim EastonTable of ContentsManagement quality in the AHPs evaluation matrix. Our assessment tool for evaluating AHP management structures. Benchmarking AHP services. Time is money, how do we spend it?- Analysing staff activity. Principles for computerised information systems for AHP services. Information management and IT support. Using the Myers Briggs Type Indicator within the Allied Health Professions. Appraisal: 360° feedback. Four basic behavioural styles. Adult learning and self-directed learners. Developing your teaching style and techniques. Outcome measurement matrix for AHP services. Models, techniques and approaches for change management. Outcome measurement matrix for AHP services. Care pathways and the allied health professional. Effective report writing and presentation: Planning the report. Top tips for report writing. Top tips for report presentation. Templates. Useful guidance.
£44.99
Taylor & Francis Ltd Safety and Improvement in Primary Care: The
Book Synopsis'In recent decades most of the international effort given over to studying and improving the safety of patient care has been focused in acute hospital settings. To some extent this was always something of a puzzle to those of us with a direct interest in this important issue...Now, however, the tide is slowly turning. Policymakers, healthcare leaders and research grant funders are beginning to recognise that greater evidence is required to understand more about what can and does go wrong in primary care, with increasing attention now being paid to what can be done to minimise avoidable harm to patients in this setting.' From the Preface This remarkable new book represents a substantial body of work - led by key educators and researchers - devoted to learning about and improving the safety of primary healthcare. It offers highly practical guidance and evidence for a broad range of related improvement methods, concepts and interventions developed and implemented by the NES primary care team, or as a direct result of fruitful partnerships between academic, professional, public or regulatory institutions across the UK and internationally. Skillfully presented, the book is organised into five interlinked parts, each with a number of related chapters. Safety and Improvement in Primary Care: The Essential Guide is ideal for frontline clinicians, managers and healthcare administrators needing practical guidance on safety and is also highly recommended for improvement advisers, patient safety officers, clinical governance facilitators, risk managers, and health services researchers wanting a critical review of theory and evidence.Table of ContentsForeword. Preface. About the editors. List of contributors. Acknowledgements. Dedication. Prologue. Part I: Understanding systems. The heart of the matter: a parent's perspective. Improvement strategies and challenges. Safety culture. The wisdom hierarchy. Measuring harm systems thinking. Task analysis. Process mapping. Policies, procedures and protocols. Patient and public involvement - Part 1. Part II: People and improvement. Patient and public involvement - Part 2. Clinician engagement. Professionalism. Peer review. Professional appraisal. Multi-source feedback. General practice management. General practice nursing. Part III: Learning for improvement. Safety skills. Safety checklist for GP training. Practice-based small group learning. Protected learning time. Consultation skills. The power of apology. Part IV: Managing patient safety. Managing human error. Diagnostic error. Medication error. Medicines reconciliation: a case study. Safe results handling. Never events. Part V: Improvement methods. Enhanced significant event analysis. Criterion audit. Care bundles. The plan-do-study-act method. The trigger review method. Measuring safety climate improving out-of-hours care. Care improvement: a personal reflection. Index.
£52.99
