Personnel and human resources Books

Book SynopsisDonald Clark has over 30 years' experience in online learning, simulations, virtual reality, mobile and artificial intelligence projects. He was a founding member of Epic Group plc and the Founder and CEO of Wildfire Learning. He is a frequent global speaker, blogger, advisor and researcher and is also a Visiting Professor at the University of Derby.Trade Review"Always moving things forward in learning design, here Donald takes us into new territory towards, workflow learning, AI, data and LXPs. His depth of knowledge on learning theory, along with his 35 years in designing learning experiences makes this the 'go-to' text for Learning Experience Design." * Ben Betts, CEO, Learning Pool *"Couldn't believe the huge number of hints and tips on design. You find yourself coming across learning experiences and design tips you'd never have thought of, where his depth of knowledge on learning theory gives you faith in its authority." * John Helmer, Host, The Learning Hack *"As video producers we spend a lot of our own learning time studying film and how it works. There's little time left to study the research about the use of video in learning - and where do you find that information? Donald is all over the latest evidence in this area, and his chapter about video in learning is probably the best resource there is for a video maker to get across the facts about where video is really effective in learning. As such, this book is invaluable." * Tom Hickmore, Creative Director, Nice Media *"At last, a Learning Design book that is sensitive to what learners actually do and need! It sees learning as a process and not an event so includes the all-too-important design issues of performance support, moments of need and designing learning around the learner." * Bob Mosher, CEO and Chief Learning Evangelist, APPLY Synergies *Table of Contents Chapter - 01: Learning experience design; Chapter - 02: Learning experience designers; Chapter - 03: Emotion, attention and motivation; Chapter - 04: Interface design; Chapter - 05: Text and graphics; Chapter - 06: Audio for learning; Chapter - 07: Video and animation; Chapter - 08: Engagement, questions and feedback; Chapter - 09: Scenarios and simulations; Chapter - 10: VR and AR; Chapter - 11: Games and gamification; Chapter - 12: Social learning; Chapter - 13: Transfer and practice; Chapter - 14: Workflow, curation and data

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Book SynopsisMichael Armstrong is the UK's bestselling author of Human Resource Management books including Armstrong's Handbook of Human Resource Management Practice and several other titles published by Kogan Page. With over a million copies sold, his books have been translated into twenty-one languages. Based in London, UK, he is managing partner of E-Reward as well as an independent management consultant. Prior to this he was a chief examiner of the Chartered Institute of Personnel and Development (CIPD) and an HR director of a publishing company.Trade Review"I am an avid fan of Michael Armstrong's Handbook series and have used them successfully with my CIPD classes for several years. This text includes current debates on whether traditional performance management systems add value to an organization and discusses in depth the movement towards 'performance leadership'. Armstrong has included distinct sections on hot topics such as managing the performance of home and international workers that my students at all levels will find useful, particularly for the latest CIPD suite of courses. I will be recommending this text to my students and predict that I will see many references to it in their future assessments." * Dianne Johnson, CIPD Course Advisor, Watson Martin Ltd *"The 7th edition confirms Michael Armstrong's standing as the preeminent author in the performance management field for both HR practitioners and business students. He relates evidence-based analysis of performance management principles and processes to their utilization by managers who wish to become 'performance leaders' in today's organizations. Armstrong identifies significant challenges to traditional approaches to performance management, together with ways of addressing these and evaluating performance management's enhanced contribution. The new chapter on managing the performance of homeworkers is particularly welcome given the increased emphasis on homeworking following the Covid-19 pandemic." * Dr John Simmons, Lecturer, University of Liverpool, Management School *"As an academic teaching in the field, backed with years of relevant industry experience, Armstrong's Handbook of Performance Management is both a professional practitioner and academic toolkit, resourced with a complete suite of comprehensive tools and techniques managers and leaders need in today's business landscape. I am confident that any student pursuing to acquire the competencies of a performance leader will certainly experience the promises that the book seeks to achieve. It is definitely a valued book that will have a long tenure in the collection of the successful leader." * Dr. Stephen Tan, Murdoch Business School, College of Arts, Business, Law and Social Sciences *Table of Contents Chapter - 00: Introduction Section - Part One: Performance management fundamentals; Chapter - 01: The meaning and nature of performance management; Chapter - 02: The conceptual framework of performance management; Chapter - 03: Performance management systems; Chapter - 04: Performance management issues; Chapter - 05: Performance management developments; Section - Part Two: Performance management processes; Chapter - 06: Performance leadership; Chapter - 07: Performance and development planning; Chapter - 08: Assessing performance; Chapter - 09: Conducting performance reviews; Chapter - 10: Multi-source feedback; Section - Part Three: Performance management skills; Chapter - 11: Defining objectives; Chapter - 12: Providing feedback; Chapter - 13: Coaching; Chapter - 14: Managing underperformance; Section - Part Four: Applications of performance management; Chapter - 15: Managing organizational performance; Chapter - 16: Managing team performance; Chapter - 17: International performance management; Chapter - 18: Managing the performance of homeworkers; Chapter - 19: Performance management and learning; Chapter - 20: Performance management and talent management; Chapter - 21: Performance management and reward; Chapter - 22: Performance management and employee engagement; Section - Part Five: Managing performance management; Chapter - 23: Developing performance management; Chapter - 24: Learning about performance management; Chapter - 25: Evaluating performance management; Section - Part Six: Conclusions; Chapter - 26: Where is performance management today?;

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Book SynopsisNelson Sivalingam is the CEO and Co-founder of HowNow, a learning platform providing employees with the resources they need, whenever they need them, wherever they are in the world. Cited by Forbes as an edtech company to watch out for, clients include tech unicorns such as GymShark and global enterprises including Mercer, Telefonica, Investec and Deloitte. Based in London, UK, he is a Performance and Development Strategist, a frequent conference speaker and industry writer, and has also been named by KPMG as one of the top Asian Stars in Tech. Trade Review"Your company's speed of learning is your moat and this book is how you build it." * Lauren Cunningham, L&D Manager, Bumble *"This book is exactly what the L&D professional needs right now. It has broken the mould of 'how to' learning books with Nelson applying a unique lens of entrepreneurship and start up strategies. A must have for any 'learningpraneur ' or intrapreneur. This a seminal book of our times." * Rustica Lamb , CEO and Founder, Bloom Learning Technologies *"This book captures sustainable shifts to a more appropriate, effective L&D function, better suited to modern businesses of the today and the future. I am particularly impressed with the author for grabbing the lessons learnt and best bits from the disciplines of marketing, digital agencies and start-ups to bring their speed into the L&D sphere. Taking L&Ders beyond the buzzwords, the author really understands agile, lean and design thinking in a way many L&Ders feel overwhelmed by. With practical suggestions, a myriad of story examples, support to build a new learning ecosystem, and more this book really is a must read for modern L&Ders in business." * Michelle Parry-Slater, Learning and Development Director, Kairos Modern Learning *"In this book, Nelson Sivalingam brings energy, insight and resources from business into the world of L&D. He shows the importance of agility to L&D and gives practical examples of how the function can change to meet the needs of the business and support learning at speed." * Donald H Taylor, Chair, Learning Technologies Conference *Table of Contents Chapter - 00: Introduction - Fastest learner wins; Section - ONE: On your mark; Chapter - 01: Where L&D is going wrong and how Lean can fix it; Chapter - 02: How to think Lean Learning before you do it; Section - TWO: Get set; Chapter - 03: Find the right business problem to solve; Chapter - 04: Create an L&D strategy with the Learning Canvas; Chapter - 05: Build a dynamic learning ecosystem; Chapter - 06: Personalize learning at scale; Chapter - 07: Shape performance in the moments that matter; Chapter - 08: Measure the proof of impact; Section - THREE: Go; Chapter - 09: Start testing with your Minimum Valuable Learning; Chapter - 10: Achieve Learning-Challenge Fit or iterate trying; Chapter - 11: Deliver continuous learning with sprints; Chapter - 12: Scale your learning impact with marketing; Chapter - 13: Conclusion - Always winning

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Book SynopsisChris Brewster is a professor of International HRM at Henley Business School.Elizabeth Houldsworth is an associate professor of Leadership, Organisations and Behaviour at Henley Business School.Paul Sparrow is the Emeritus Professor of International HRM at Lancaster University, Management School.Guy Vernon is an associate professor of Human Resource Management at Southampton University.Trade Review"A must read for everyone interested in the various facets of International HRM. Fully up-to-date and highly accessible with a unique combination of comprehensiveness and detailed insight." * Wolfgang Mayrhofer, Professor, Chair of Interdisciplinary Institute of Management and Organizational Behaviour, WU Vienna, Austria *"This fifth edition of International Human Resource Management, authored by a team of top scholars in the field, provides an excellent reference point for those who are interested in learning about managing the workforce in the international context. The volume offers great insights into theories, practices, and a comprehensive range of issues related to people management." * Fang Lee Cooke, Distinguished Professor, Monash University, Australia *"This book impressively connects International Human Resources Management (IHRM) to different internal and external contexts. It shows us that a rapidly changing World and its most significant events are shaping a variety of activities within the IHRM, such as managing international mobility, international talent management and reflections on the role of both globalization and deglobalization in shaping the future HRM. This book can be a useful tool for both managers trying to solve problems that hinder their decision-making and students, for whom, according to the latest approach to acquiring knowledge and its use in practice, critical thinking and situational and pragmatic approach are necessary. Taking all these aspects into account I am convinced that this book will be one of the most important that everyone consciously dealing with IHRM will reach for." * Lukasz Haromszeki, Assistant Professor, Head of NZZL and IHRM PS, Wroclaw University of Economics and Business, Poland *"The fifth edition by Brewster, Houldsworth, Sparrow and Vernon is organised into three parts of the institutional and cultural context, aspects of comparative HRM, and IHRM. It is not only up to date with the latest research evidence, but also analyses post-pandemic scenarios, technological advancement, and geo-political dynamics. An understanding of such context-specific developments is critical for managers to develop relevant international HRM practices and policies for their firms to successfully operate globally. This volume should be of great use for both academics and practitioners." * Pawan Budhwar, Professor, 50th Anniversary Professor of International HRM, Aston Business School, UK *"This book should be in the library collection of anyone interested in IHRM. It covers all the most important issues that determine the shape of IHRM both from the outside and from the inside in a very accessible way. There are very precious considerations regarding economic, political, legal, social, cultural, geographical and technological factors. The most important events that have recently taken place in the world are taken into account as well, such as the Great Recession of 2007-2009, Brexit, the covid-19 pandemic, Russia's aggression against Ukraine, and the development of industry 4.0. It is shown how all these factors and events shape various policies, functions, activities or systems of IHRM and to what extent they should be taken into account when making managerial decisions in this regard. I rate the book very highly in terms of content. It is not only a valuable collection of very up-to-date knowledge in the field of IHRM, from the perspective of management practitioners, but also has special didactic and pedagogical values. The authors took care of its attractiveness from the perspective of students acquiring knowledge on academic courses and equipped it with numerous tools for assimilating new knowledge and strengthening it in practice." * Marzena Stor, Professor, Strategic International Human Resources Management, Head of Human Resources Management Department, Wroclaw University of Economics and Business, Poland *"This fifth edition is a superb revision by four outstanding academics. Together they have substantially revised and updated all the chapters to reflect the new post-Covid era that has ushered in tremendous changes for many crucial IHRM topics including new shapes and forms of globalization, more uncertainly, new forms of global work, more demands for global talent management, and greater needs for MNE resiliency and rapid adaptation in our growing multi-stakeholder world. Overall, this revision is one that academics and practitioners alike will want to have at their fingertips!" * Randall S. Schuler, Distinguished Professor, Emeritus of Strategic International Human Resource Management, Rutgers University, USA; Visiting Scholar, University of Lucerne, Switzerland *Table of Contents Chapter - 01: International HRM - an introduction; Section - ONE: Cross-national human resource management; Chapter - 02: Differing national contexts; Chapter - 03: The impact of national culture; Section - TWO: Comparative human resource management; Chapter - 04: Employee relations and collective voice; Chapter - 05: Non-standard employment - flexibility, precarity and work–life balance; Chapter - 06: Work organisation – direct communication and autonomy; Chapter - 07: Extrinsic reward; Chapter - 08: Strategic workforce planning, recruitment and selection; Chapter - 09: Performance management; Chapter - 10: Training and development; Chapter - 11: Global HRM departments; Section - THREE: International human resource management; Chapter - 12: International HRM - theory and practice; Chapter - 13: Managing international mobility; Chapter - 14: International talent management; Chapter - 15: Globalising HRM;

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Book SynopsisSean O'Meara is a public relations and user experience consultant from Nottinghamshire, England. He founded the 'remote-first' digital communications consultancy Essential Content in 2015 and has more than 15 years' experience of working remotely. He lives in Stockport, Greater Manchester, UK.Professor Sir Cary Cooper is the 50th Anniversary Professor of Organizational Psychology and Health at the ALLIANCE Manchester Business School, University of Manchester, UK and was President of the Chartered Institute of Personnel and Development (CIPD). Based in Macclesfield, UK, he is also the Chair of the National Forum for Health and Wellbeing at Work.Trade Review"Prior to COVID-19, flexible working was, to most people, a largely theoretical construct that applied to a very limited number of employees in specific circumstances. That all changed very quickly and now most people in jobs that can be done remotely, have experienced some form of flexible working. As we now move into a more defined state of 'hybrid working', this excellent book provides meaningful and actionable insights into the challenges, opportunities and potential pitfalls that lie ahead. I thoroughly recommend it to anyone dealing with this issue in their workplace." * David Roomes, Chief Medical Officer, Rolls-Royce plc. *"Remote Workplace Culture is spot-on for the new world of work! This cutting-edge contribution for human resource professionals and hybrid-working professionals is a rich resource to address all aspects of the human side of working, achieving, and contributing to make an impact... without burning out and whilst staying healthy." * James Campbell Quick, Professor Emeritus, The University of Texas at Arlington *"This is vintage stuff from Sir Cary Cooper and Sean O'Meara. Rich with examples and reassuring in its tone, they navigate an exciting new world of change and opportunity. This is essential reading for anyone interested in tomorrow." * Chris Lewis, CEO & Chairman of LewisPR *"Covid-19 has shaken up the world of work and of the workplace for many people. This book is invaluable for employers and employees alike as we navigate how and where we work and our life-work balances of the future. Fascinating, timely, informative and highly readable." * Rita Gardner, CEO, Academy for the Social Sciences *Table of Contents Chapter - 00: Introduction; Chapter - 01: The new normal; Chapter - 02: It’s not just where we work, it’s how we work; Chapter - 03: Recruitment, onboarding and retention; Chapter - 04: Social impact; Chapter - 05: Work–life integration; Chapter - 06: Wellbeing, environment, inclusion and belonging; Chapter - 07: Remote by design - A case study; Chapter - 08: Remote culture tools, hacks and techniques; Chapter - 09: Rules and etiquette; Chapter - 10: A hybrid future - Balancing physical and virtual culture; Chapter - 11: Conclusion; Chapter - 12: References;

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Book SynopsisElizabeth Aylott has over 15 years' experience as an HR specialist and lecturer in areas of Employment Law and Employee Relations. After a career in HR both in industry and the charitable sector, she joined the Hampshire Business School where she lectured on CIPD programmes at both undergraduate and postgraduate level. She is based in Surrey, UK.Trade Review"The compact yet extremely informative text will prove invaluable to both students and professionals in in the HR and legal fields. What stands out is the clarity in which complicated concepts are broken down and no assumption of legal knowledge is made, or jargon used. Diagrams are used where appropriate to ensure a full understanding of systems and processes. I thoroughly recommend this text." * Adam Doyle, Director of Careers and Enterprise, Royal Docks School of Business and Law, University of East London *"This book has been written clearly and concisely and will be very useful to students as well as professionals. Each topic covers comprehensive aspects of case law and case studies for easy understanding. How I wish this book was out while I was studying my MSc. in Human Resources Management to easily learn key points with ease and to acquire good grades. A must buy." * Enide Freeman, Administrator, Brixton Prison *"When looking for a good text, you have to ask yourself what learners, HR professionals and line managers with responsibility for people actually need and want: knowledge which is accessible, comprehensive and easy to apply in the real world. Employment law and practice are dynamic areas which often require quick decision-making rather than trawling through dry accounts of case law for an answer. This book offers that depth and knowledge while remaining a concise and easily understood reference point for a diverse range of employment and HR topics." * Chris Dobbs, Employment Solicitor, Frettens Solicitors *"As an HR professional, I cannot emphasize enough how important it is to educate people about their rights at work, as well as help HR professionals to think more broadly about their profession. Having had the opportunity to attend Elizabeth's Employment Law seminars, I am proud to say that Elizabeth had a major influence on my career choice as I was hugely inspired by her knowledge and expertise which she shared with us with a great passion. Following Elizabeth Aylott's Employment Law 1st and 2nd editions, I found the 3rd edition as interesting as the first two. As a past HRM student, I would highly recommend the 3rd edition to all students who wish to embark on their career as HR professionals. The book provides in-depth knowledge on Employment Law and the core principles and legislation of HR Management in global business which I found fascinating." * Karine Harutyunyan, HR Business Partner at the Security Industry Authority *Table of Contents Chapter - 00: Introduction; Section - ONE: Fundamentals; Chapter - 01: What is employment law?; Chapter - 02: The importance of employment law; Chapter - 03: Employment law and strategy; Section - TWO: In practice; Chapter - 04: How it works; Chapter - 05: How you do it; Chapter - 06: Planning and action; Chapter - 07: Measurement; Chapter - 08: Conclusions and Government changes to employment law

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Book SynopsisAnna Tavis is Clinical Professor and Academic Director of the Human Capital Management Department at NYU School of Professional Studies, Senior Fellow with the Conference Board and the Academic in Residence with Executive Networks. She is based in Brooklyn, New York.Stela Lupushor is the founder of Reframe.Work Inc. She is also Program Director for the Strategic Workforce Planning and Talent Management Councils, as well as the Human Capital Analytics Institute Senior Fellow shaping the research agenda of the Conference Board. She is based in Summit, New Jersey.Trade Review"Despite everything we know about humans at work, the undeniable fact is that work is simply not working for many people. This timely book, by two of the leading experts in the field, shows us why there has never been a better time to apply the key lessons from the science of human resources management and organizational psychology, as well as the field of people analytics, to help every human thrive at work. A book that every organization needs to study in detail." * Dr. Tomas Chamorro-Premuzic, Chief Innovation Officer at ManpowerGroup and Professor of Business Psychology, Columbia University and UCL *"At this time of intense change, the voices of deep thinkers like Anna Tavis and Stela Lupushor are crucial. Humans at Work adds significant insight about empathy and technology into the evolving debate about the future of work." * Dr. Lynda Gratton, Professor at London Business School and author of Redesigning Work *"If the 'great reassessment' taught us anything, it is the willingness to listen and to meet people where they are. At Mastercard this is central to our DQ (or Decency Quotient). Anna Tavis and Stela Lupushor show how empathy can be a force multiplier in our organizations that when done in an authentic way can build a winning culture that our people and stakeholders will trust and value." * Michael Fraccaro, Chief People Officer, Mastercard *"Humans at Work is the book, roadmap and manifesto we have been waiting for. After years of handwringing on the 'future of work' and the 'middle skills gap,' Humans at Work takes us back to the necessary fundamentals and shows us that the largest and truest successes-for businesses, workers and in our personal lives-happen when we take a radically honest approach to what we do and why we do it. Thank you for this wonderful work that finally makes sense and brings order to the crashing levels of noise and dissonance on the 'work, workforce, workplace and worth' conversation." * Angie Kamath, Dean, NYU School of Professional Studies *"Humans at Work is a must-read for anyone who is struggling with the effects of the Covid-19 pandemic and the myriad of other forces changing in fundamental ways how people work and how organizations organize and manage to deliver value-added products and services. Anna Tavis and Stela Lupushor have synthesized this complex and ever-changing environment into a cogent guidebook and playbook from which each reader will gain significant insights and benefits." * Mike Dulworth, CEO, Executive Networks *"Humans at Work meets today's moment. Too often, organizations adopt mechanistic approaches to living, dynamic, human organizations. Anna Tavis and Stela Lupushor inject the human element into an intuitive yet clear and systematic framework for any organization seeking alignment with the people that are its business." * Dr. Michael N Bazigos, Global Managing Director (Partner) for People and Organizational Analytics, Accenture *"Many leaders recognize we are lacking the skills needed for the future of our workforce. Anna Tavis and Stela Lupushor have outlined a practical user guide and model through which to consider the relevant aspects of the new world of work, and how to optimize the relationships and outcomes for both companies and the workforce. I look forward to further exploring and engaging in this journey." * Zane Zumbahlen, Chief Human Resources and Talent Officer, Cancer Treatment Centers of America *"In this thought-provoking book, Anna Tavis and Stela Lupushor challenge our thinking about how to design work and the workplace to create value for humanity at large. Well researched and evidence-based yet filled with practical frameworks and advice-a must-read for future-minded business and HR leaders. The authors compel us to choose empathy, trust and impact on others to design workplaces that benefit all stakeholders." * Michaela Schoberova, Worldwide Director of People, Organization and Leadership Development, Colgate-Palmolive *"Anna Tavis and Stela Lupushor continue to be at the forefront of the future of work. The social contract and world of work is shifting at earthquake levels of magnitude and intensity. Their research and new ways of thinking help us accelerate our understanding of these shifts and solutions that can help our organizations survive this phenomenon and become more fit for human beings and performance." * Wendy Branche, Vice President and Global Head of Talent Management, Visa *"Humans at Work explains how to both consider and, crucially, apply technology and analytics in the workplace with the human purpose in mind. In the book, Anna Tavis and Stela Lupushor provide a timely reminder that our tools, frameworks and technologies should have the ultimate purpose of restoring the workplace to its human-centric design. The four parts of Humans at Work explore the origins and the evolution of the 4Ws of 'work'-work, workforce, workplace and worth. The book's extensive appendix helps translate these concepts into practical tools that can be applied in the day-to-day work of human resources teams. Humans at Work is an indispensable guide for any HR leader or professional looking to ensure that their work has a positive impact on their firm and, more importantly, the people who work for it." * David Green, co-author of 'Excellence in People Analytics', Managing Partner of Insight222 and host of the 'Digital HR Leaders' podcast *"Workplaces are now subject to a new 'social contract,' where the needs of 'humans' are transcending the safety of pay and benefits to experiences of purpose for themselves and their communities. A must-read for anyone involved with defining 'work,' this book showcases the expertise of two convincing analysts." * Rajamma Krishnamurthy, Senior Director HR Technology, Microsoft *Table of Contents Chapter - 00: Foreword by Peter Cappelli Chapter - 00: Introduction; Section - PART ONE: Work; Chapter - 01: What Is Work?; Chapter - 02: Jobs vs Work; Chapter - 03: How Work Is Measured - Productivity vs Impact; Section - PART TWO: Workforce; Chapter - 04: Human-Centered Work Design - Humans vs Workforce; Chapter - 05: Designing for Inclusion - Empathy as a Superpower; Chapter - 06: From Customers to Employees - Employees Are the New Customers; Section - PART THREE: Workplace; Chapter - 07: Where Work Happens; Chapter - 08: Work at Scale - Organizations as Platforms; Section - PART FOUR: Worth; Chapter - 09: Why Work? The Rise of Employee Experience; Chapter - 10: Work Reputation as Experience; Chapter - 11: Conclusion;

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Book SynopsisDr Penny Pullan is Director of Making Projects Work based in Leicestershire, UK and a thought leader in the field of virtual leadership, specializing in leading risky change projects involving virtual teams. She has run the Virtual Working Summit since 2010 with thousands of participants from around the world. She is the author of Business Analysis and Leadership also published by Kogan Page.Trade Review"Since the pandemic began, the virtual world has become our oyster. Love it or hate it, we now teach, learn, lecture, attend committees, manage staff, harmonize, hold teambuilding events and get to know and trust one another online. This book is packed with evidence-based tips and useful anecdotes from someone who has operated in this virtual space for more than 20 years. A timely book at a unique time in history." * Trish Greenhalgh, Professor of Primary Care Health Sciences, University of Oxford *"This book is a boon for anybody working with other people in the post pandemic world. Penny's updated guidance on how to both anticipate and manage the challenges of hybrid working will benefit teams of any size. Especially useful are the hacks for supporting a hybrid team as a leader, these really help you set the culture and connect your team together." * Dr Liz Calder, President, IIBA UK (International Institute for Business Analysis) *"With the prevalence of digital workplaces and the popularity of remote and hybrid work models, the subject of virtual leadership could not be more timely. Drawing on her project management roles across different organisations and sectors and her vast knowledge of the subject, Penny presents an exceptional and practical guide that will be of use to those business leaders and project managers who increasingly need to manage dispersed employees." * Niki Panteli, Professor of Digital Business, Royal Holloway University of London *"'With a new chapter on the formidable challenges that hybrid working presents, Virtual Leadership is more relevant than ever. Like it or not, more and more organizations are moving to a hybrid work model, yet few leaders know how to create a truly level playing field among when some team members work in person and others remotely. This book provides dozens of practical tips for mastering the hybrid workplace and avoiding "proximity bias" by creating shared team norms and policies that all regard as fair. This newest version of Virtual Leadership comes at a perfect time for those who struggle to create an equitable workplace, no matter where, or when, people work.'" * Nancy Settle-Murphy, author of Leading Effective Virtual Teams, USA *"During the Covid-19 pandemic, virtual and now hybrid working have become essential. We can choose whether we see and experience them as constraints, or routes to new possibilities. Penny has lots of advice on how, with intentional design and thoughtful use of appropriate technology and tools, we can lead virtual and hybrid teams and teamwork to be engaging, inclusive and high-performing -- while maintaining the inherent advantages such as flexible location and lower cost. She explores the all-important mindset and behaviour to do this well, and gives practical suggestions and illustrations." * Dr Sarah Wilson, Vice President Global Leadership Development, Unilever *"As a GP working as the Clinical Director of a Primary Care Network requiring GPs at different practices to work together at scale, the suggestions and practical advice on convening virtual meetings has been invaluable. We have even managed cross practice collaborative workshops using suggested resources. General Practice teams are changing for example, the introduction of virtual Multi-Disciplinary Teams to facilitate patient care. I have used the book to support colleagues' development, facilitate tutorials with GP registrars and support hybrid patient virtual consultations, This is truly a book for our time." * Dr Susan Denton, GP and Clinical Director, North Guildford PCN *"In my role within a global organization, I see daily the need for better leadership for remote teams working towards a common goal. Dr Penny Pullan offers us all the help that we need in this with insight, practical guidance and a dash of inspiration, which is always welcome. Covering all the aspects of time, language, culture, and generations which make this a complicated leadership task, the book shows us all a clear path to success in this virtual world we all work in today." * Peter Taylor, Head of Global PMO at Ceridian and author of ‘The Lazy Project Manager’ *"This book will guide you to becoming an effective and graceful leader of virtual teams. Penny Pullan hits all the key points around establishing, nurturing and working with diverse groups, wherever their individual members may be located. Virtual Leadership reveals the importance of a leader mindset, deals with technology and virtual meetings, lays out a path for managing virtual work in between meetings, and addresses the complications and pitfalls that every virtual worker faces. Throughout it all, the author shines a light on the often-overlooked truth about virtual work: that its most important aspect has nothing to do with technology, and everything to do with being human. Stop suffering through virtual work. Instead, transform it through applying the skills and practices in this essential handbook." * Rachel Smith, Consultant, Facilitator and Program Manager, USA *"Penny's latest book is your own personal leadership coach. Pragmatic and practical, this book will help you avoid horrible virtual meetings and quickly boost productivity wherever your team are based. Targeted sections let you dive into solutions for issues you are facing with your teams today. Highly recommended for team leaders, managers and those working virtually whether in a formal leadership position or not." * Elizabeth Harrin, author of Engaging Stakeholders on Projects, UK *"I am so pleased that Penny has written this book and can share her skill and inspiration for really successful virtual working with even more people. When I met Penny, I was working with three global companies and was spending half of my days (and lots of early mornings and late nights) on calls with colleagues. Penny taught me so much about how to make these into really successful meetings and reading this book reminded me of all that and more. Penny is also the master of communicating in a clear and simple way, even though the subject matter is complex. I recommend this book to everyone who needs to do business in a "same time, different place" context - I am confident that practising what Penny recommends will transform the quality of your work." * Dr Ruth Murray-Webster, Director, Potentiality UK and Visiting Fellow, Oxford Saïd Business School *"Penny has done a magnificent job of covering every single element which you need to master. I've been managing virtual teams for over 20 years and thought I knew it all. I didn't. And you won't either until you have read this book." * Pete Bennett, Founder, Buzz Conferencing, UK *"Dr Pullan drills down on the world of virtual work teams to build a baseline for managers in the 21st century. Virtual teams are flexible in place and time, pull from the brightest talent and offer a 24/7 cycle, and yet have challenges that require knowledge for effective leadership. Pullan puts the benefits of virtual working in a context that managers can trust. Virtual Leadership should be required reading for every leader, project manager and executive, virtual or traditional. Get this book in the hands of your leadership team." * Tom Wise, Assistant Professor of Project Management, Harrisburg University of Science and Technology, and author of Trust in Virtual Teams, USA *"As someone who has spent over twenty years living the virtual life, I loved this book! Penny's book has creatively captured the foibles and tricks and tips for success with virtual leadership." * Professor Eddie Obeng, speaker, innovator and author, Learning Director of Pentacle the Virtual Business School and Professor of Entrepreneurship and Innovation at Henley Business School *"This book is a comprehensive handbook for anyone who spends time in the virtual world of work. A lot more than just insights into the technologies, it is a detailed, practical guide to all aspects of team building, managing meetings, engaging across cultures and styles, and so much more. It is indispensable and required reading for leaders in the modern workplace." * Graeme Codrington, CEO of TomorrowToday, Futurist and expert on the future of work *"When I first began to think about virtual working, I didn't predict all the different factors that need to be taken into consideration and learned a lot by trial and error. I would have saved a lot of time and energy by reading this book! Even now, with several years' experience in virtual working, I found this book chock-full of useful tips and ideas that will help me to be far more effective going forward. I hope that this book will become a classic. It certainly deserves its space on my bookshelf as both a primer that I can lend to newbies and a very useful resource for me to use as I think through and address increasing the complexity of virtual working in multiple time zones in the world of work." * Emma Langman, Head of Talent working in International retail, Kuwait *"At a time of increasing globalization, virtual working is a very real challenge to organizations and to my own world of project, programme, portfolio and change management. Both the 24/7 global economy and mobile working without a permanent office means we have to find different but effective ways of working. We also need to find successful ways to collaborate and to build strong relationships, confidence and trust with clients and teams when we cannot meet face-to-face. Virtual Leadership helps to address and resolve these issues. Penny has a wonderfully engaging and straightforward way of writing, and her book looks across a range of sectors and situations for virtual working and virtual leadership. I certainly recommend Virtual Leadership to individuals and organizations grappling with the complexity of virtual working." * Sarah Coleman, Project, Programme and Change Consultant and Educator; author of Project Leadership *"What I love about this book is the richness of practical insights. These come from Penny's impeccable academic background, her vast corporate experience and her ability to simply connect challenges to solutions. If you are leading virtually, your colleagues will be glad you've read this book. They should too." * Jacqui Harper MBE, Author of 'Executive Presentations' and former BBC Anchor *Table of Contents Chapter - 01: The ups and downs of virtual working; Chapter - 02: Virtual leadership: mindset and approach; Chapter - 03: Working virtually with others; Chapter - 04: Technology for virtual work; Chapter - 05: Leading virtual meetings; Chapter - 06: Virtual working in between meetings; Chapter - 07: Virtual working complications: time-zones, languages and generations; Chapter - 08: Hybrid Chapter - 09: Potential pitfalls and how to overcome them; Chapter - 10: Inspiration for your virtual leadership

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Book SynopsisGary Cookson is the Founder and Director of EPIC, a consultancy where he helps clients to improve workplace performance. Based in Cheshire, UK, he has more than 20 years' experience in both strategic and operational HR, Learning and Development (L&D) and Organization Development (OD) roles in the public, private and voluntary sectors. He is a Chartered Fellow of the CIPD (Chartered Institute of Personnel and Development), a Fellow of the LPI (Learning and Performance Institute) and a qualified coach.Trade Review"'HR for Hybrid Working' brings an accessible, intelligent and well structured overview to one of the most pressing challenges facing organizations. Cookson's thoughtful work is deeply referenced, full of interesting case studies and, most importantly, hugely practical. If you are looking for resources to help you or your team navigate the world of hybrid working, then this book should be at the top of your list." * David D’Souza, Membership Director, CIPD *"The world and the workplace have shifted forever. Companies have been trying to adapt without having a solid resource that could give them direction and a roadmap to thrive in this new environment. Gary Cookson has created the resource that had been missing. Using this book will help you manoeuvre into this new reality so your employees can be hybrid or remote and perform. He's taken a tangible and applicable "how-to" approach that can fit any organization to engage, anchor and encourage their people." * Steve Browne, SHRM-SCP, Chief People Officer, LaRosa’s, Inc, and Author of HR on Purpose and HR Rising *"Gary Cookson's book provides a much needed and coherent game plan for the future of work. Fusing research, everyday experiences and practical solutions, it will help you to navigate the uncertainty and redesign your people practices to drive high performance." * Jeremy Snape, Former England Cricketer and Founder Sporting Edge Digital Learning *"Someone needed to cut through the noise of what Hybrid Working means to people (HR) professionals and those with a vested interest in teams and how they work. This book is like Gary Cookson has listened to every conversation, online video call and posted thread. A vivid set of examples through digestible, practical insight and recommendations." * Perry Timms, Founder and Chief Energy Officer, PTHR, Author of Transformational HR and The Energised Workplace *"The perfect time for the perfect book! HR for Hybrid Working is an incredibly thoughtful, practical, and insightful read that takes you through a reflective and forward-looking journey into redesigning organizations and preparing for a newer world of hybrid working. It will encourage you to be more ambitious in your thinking about the possibilities on how and where work gets done, enabling people and businesses to perform at their best whilst enhancing employee experience. But this is not a book of concepts and theories, it really lifts the lid on all aspects of delivering people services, helping you rethink how the people profession can make a significant contribution to the future of work regardless of your organization's size or sector. It's cleverly written with many different readers in mind, giving options for shorter and longer reads and is bursting with real case studies, sketch notes and action plans. If you are looking to embrace the future opportunities of hybrid working and need a supportive and encouraging hand to do this, this book is for you! Highly recommended. A fantastic read!" * Daphne Doody, Head of CIPD Northern England *"As the demand for Hybrid working increases post-pandemic, many organizations are seeking guidance on how to implement this model. I would recommend Gary Cookson's book 'HR for Hybrid Working as the definitive guide on how you can successfully do so!" * Olive Strachan MBE, Global businesswoman, entrepreneur and founder of Olive Strachan Resources, Author of – The Power of You *"The world of work is changing, fast. In this essential book, Gary Cookson provides a clear assessment of where people professionals need to change, and provides solid, practical advice on what they need to do. It's a handbook for the future." * Donald H Taylor, Chair, Learning Technologies Conference *"We are facing a once in a generation opportunity to reshape the world of work to become more inclusive, more sustainable and more human. The people profession is in a unique position to influence this change, having stepped up during the pandemic in many organizations. Gary Cookson's book provides a timely and comprehensive support to the profession, drawing on his years of experience and creative thinking about the nature of work. HR for Hybrid Working is the ideal guide for people professionals in navigating the possibilities of work in the era of Covid-19. Full of practical examples and case studies, it is required reading for HR professionals wanting to change work for the better." * Katie Jacobs, Senior Stakeholder Lead, CIPD *"In our changing world, Gary Cookson has managed to encapsulate the thinking on hybrid working through story telling his own experiences, expressing the views of others and using relevant references. This fascinating read is filled with case studies and sketch notes, which not only helps to draw attention to what is happening in businesses but furthermore, adds a new dimension to summarizing the reader's learning. This must-read book is bursting with advice and considerations around hybrid working, the new skills needed, why company policies need to change and why technology has to be an integral part of hybrid working." * Alan Price, CEO, BrightHR *"The demand for hybrid working from the workforce has rocketed and organizations are jumping onto the bandwagon to attract and retain talent in this new world of work. It is in this context that Gary Cookson's book is both timely and indispensable. Written from the perspective of a HR practitioner for HR practitioners and people managers, it helps dispel the myths and more importantly tackle some of the challenges with hybrid working that lead to lost time and resources if implemented badly. Whether you need to dip into one of the shorter reads or take a deeper dive, this book is for you with practical action plans to enable you to help your people do their best work whilst making sure they feel included, valued and their wellbeing is cared for by their organization." * Shakil Butt (FCIPD, FCCA) HR & Leadership Consultant, Founder of HR Hero for Hire *Table of Contents Section - ONE: The world we came from; Chapter - 01: Where we came from; Chapter - 02: When the going got tough, the tough got going; Chapter - 03: The new normal?; Chapter - 04: A word about technology; Section - TWO: The world we are in; Chapter - 05: Hellos and goodbyes; Chapter - 06: Formalities; Chapter - 07: Employee relations; Chapter - 08: Safe spaces - Wellbeing; Chapter - 09: Safe spaces - Inclusion and belonging; Chapter - 10: Learning and development; Section - THREE: The world we are headed to; Chapter - 11: Spaces and places; Chapter - 12: People professionals in the future; Chapter - 13: References

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Book SynopsisRebecca Page-Tickell is Director of MBA programmes and Director of Education and Experience at the Royal Docks School of Business and Law, University of East London, UK. A Principal Practitioner with the Association for Business Psychology, she has a particular expertise in self-managed learning and providing coaching to senior managers and directors. She previously held a number of senior L&D and HR management positions across a variety of industries and in multinational corporations.Trade Review"This is a highly accessible and practical guide for learning and development in the workplace. The text is suitable for those seeking a strong grounding in the principles and practicalities of learning and development. Institutional and organizational context is foregrounded to provide a realistic assessment of the role and value of learning and development in organizations today." * Dr Elaine Yerby, Senior lecturer in HRM, University of Essex, LSE teaching Fellow *Table of Contents Section - ONE: Fundamentals of learning and development; Chapter - 01: Defining learning and development; Chapter - 02: The importance of learning and development; Chapter - 03: Learning and development, organization and human resource management (HRM) strategy; Chapter - 04: How learning and development works; Section - TWO: In practice; Chapter - 05: How do you do it?; Chapter - 07: Design of learning and development interventions; Chapter - 07: Planning and action; Chapter - 08: Measurement; Chapter - 09: Conclusion

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Book SynopsisStephen Frost is the CEO and Founder of Included, a global impact-led diversity and inclusion consultancy. He works with clients around the world to embed inclusion into their decision making. Based in London, UK he teaches at various business schools and was formerly Head of Diversity and Inclusion for the London Organizing Committee of the Olympic Games and Paralympic Games. He is also the author of The Inclusion Imperative, co-author of Inclusive Talent Management and Building an Inclusive Organization (all published by Kogan Page).Trade Review"The book is packed with rational and practical guidance, examples and case studies. It challenges the thinking around DEI and demonstrates not only the obvious of putting inclusion at the core of organizational purpose and strategy, but argues one step further - thinking of inclusion as the strategy. Perhaps we do that and all the rest we are after comes as a result. The book delivers new and refreshing ideas, bringing in nicely the Industry 4.0 and future of work perspectives, to provide the reader with a plethora of ideas and practical tools to unlock talent and teams potential. A fantastic read and highly recommended for people who are in a position to look after other people - all of us." * Traian Ivanov, Multinational professional services firm *"This is a-must read practical guide for anyone in business today. Not only does this book include practical tools and methodologies to cultivate and embed an inclusive culture at work, it also challenges our own mindset and unconscious biases to promote self-awareness, enabling better decision making." * Rumi Das, Multinational professional services firm *"Essential to leaders, academics, D&I experts, and strategists across sectors & disciplines, 'The Key to Inclusion' is a truly comprehensive and applied work that can act both as a support for individual and team growth as well as a catalyst for tangible change in all forms of organizations. Accessible, robust, researched, grounded and compassionate, the team have spanned the full range of individual, social and systemic factors in this complex topic." * Jonathan Stott, Chartered Psychologist & Founder, Honne Partners *"The Key to Inclusion democratizes D&I for leaders at all career stages reflecting modern challenges and rapidly evolving environments, with abundant actionable insights to make a significant positive difference from tomorrow." * Masanobu Kurihara, Global Consulting Firm *"The Key to Inclusion takes an holistic approach in this insightful and practical guide, helping the reader understand what individuals, teams and organizations can do to move towards a more inclusive workplace and foster a sense of belonging at work. Each of us has a responsibility to take action now." * Fiona Pargeter, Business Psychologist and D&I Leader *"The Key to Inclusion is a great read for anyone looking to create true inclusion by changing their personal and organizational behaviours. The book tackles key topics such as hybrid working, polarisation and the future of inclusion, bringing together experiences and examples from a number of expert voices." * David Fairs, Executive Director for Regulatory Policy, Analysis and Advice, The Pensions Regulator *"This book is a must-read for those wanting to make significant impact in how their organization think about and implement inclusion initiatives." * Sharad Mohan Mishra, President, Group Strategy, TVS *"This fourth book from Steve Frost and community reads like an orchestral masterpiece for busy brains. Drawing on the decade-proven Understand, Lead, Deliver approach, the proof-hungry reader hears from multiple voices around the globe, to further empower knowledge, strategy and action for Self, Organizational systems, and Societal Impact. Good to see how the innovative Inclusion Diagnostic makes its way into embedding ESG, Hybrid work and AI principles too." * Cindy Godwin, Head of Social Responsibility, AlixPartners *"The Key To Inclusion is genuinely a guide and handbook for those seeking to release the benefits and overcome the challenges associated with DEI. Stephen and the contributors' innate understanding of the interconnected topics is undeniable. This book demystifies seemingly complex subjects, practically empowering the reader to conceive programmes and initiatives that ultimately alter attitudes and biases, creating a pathway for racial equity and fairness to flow. Social justice just gained a new weapon and I highly recommend anyone championing DEI, to arm themselves with a copy." * Darren Miller, Co-Founder, The Black Business Institute *Table of Contents Chapter - 00: Introduction [Stephen Frost]; Section - ONE: Unlocking you; Chapter - 01: Cognitive load [Stephen Frost and Deirdre Golden]; Chapter - 02: Mindset [Irfaan Arif]; Chapter - 03: Building your cultural intelligence [Rob Neil and Lydia Cronin]; Section - TWO: Unlocking your team; Chapter - 04: Inclusive management practices [Deirdre Golden]; Chapter - 05: Employer models [Priya Radia]; Chapter - 06: Teaming with the machine - inclusion in the age of industry 4.0 [Nick Basannavar]; Section - THREE: Unlocking your organization; Chapter - 07: Rethinking inclusion, rethinking strategy [Stephen Frost and Nick Basannavar]; Chapter - 08: Data and measurement [Raafi-Karim Alidina]; Chapter - 09: Governance [Karl George and Stephen Frost]; Chapter - 10: Leadership [Stephen Frost and Deirdre Golden]; Chapter - 11: Systems and processes [Helen Corbishley]; Section - FOUR: Unlocking the future; Chapter - 12: Welcome to the imagination age - inclusion in the future of work [Nick Basannavar]; Chapter - 13: Beyond greenwashing: approaches to creating real impact [Nick Basannavar]; Chapter - 14: The key to inclusion in tech [Elani Buchan and Sinead Daly]; Chapter - 15: The key to inclusion in the TV and film sector [Anjani Patel]; Chapter - 16: The key to inclusion in financial services [Yasmine Chinwala and Jennifer Barrow]; Chapter - 17: Conclusion

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Book SynopsisStephen Frost is the CEO and Founder of Included, a global impact-led diversity and inclusion consultancy. He works with clients around the world to embed inclusion into their decision making. Based in London, UK he teaches at various business schools and was formerly Head of Diversity and Inclusion for the London Organizing Committee of the Olympic Games and Paralympic Games. He is also the author of The Inclusion Imperative, co-author of Inclusive Talent Management and Building an Inclusive Organization (all published by Kogan Page).Trade Review"The book is packed with rational and practical guidance, examples and case studies. It challenges the thinking around DEI and demonstrates not only the obvious of putting inclusion at the core of organizational purpose and strategy, but argues one step further - thinking of inclusion as the strategy. Perhaps we do that and all the rest we are after comes as a result. The book delivers new and refreshing ideas, bringing in nicely the Industry 4.0 and future of work perspectives, to provide the reader with a plethora of ideas and practical tools to unlock talent and teams potential. A fantastic read and highly recommended for people who are in a position to look after other people - all of us." * Traian Ivanov, Multinational professional services firm *"This is a-must read practical guide for anyone in business today. Not only does this book include practical tools and methodologies to cultivate and embed an inclusive culture at work, it also challenges our own mindset and unconscious biases to promote self-awareness, enabling better decision making." * Rumi Das, Multinational professional services firm *"Essential to leaders, academics, D&I experts, and strategists across sectors & disciplines, 'The Key to Inclusion' is a truly comprehensive and applied work that can act both as a support for individual and team growth as well as a catalyst for tangible change in all forms of organizations. Accessible, robust, researched, grounded and compassionate, the team have spanned the full range of individual, social and systemic factors in this complex topic." * Jonathan Stott, Chartered Psychologist & Founder, Honne Partners *"The Key to Inclusion democratizes D&I for leaders at all career stages reflecting modern challenges and rapidly evolving environments, with abundant actionable insights to make a significant positive difference from tomorrow." * Masanobu Kurihara, Global Consulting Firm *"The Key to Inclusion takes an holistic approach in this insightful and practical guide, helping the reader understand what individuals, teams and organizations can do to move towards a more inclusive workplace and foster a sense of belonging at work. Each of us has a responsibility to take action now." * Fiona Pargeter, Business Psychologist and D&I Leader *"The Key to Inclusion is a great read for anyone looking to create true inclusion by changing their personal and organizational behaviours. The book tackles key topics such as hybrid working, polarisation and the future of inclusion, bringing together experiences and examples from a number of expert voices." * David Fairs, Executive Director for Regulatory Policy, Analysis and Advice, The Pensions Regulator *"This book is a must-read for those wanting to make significant impact in how their organization think about and implement inclusion initiatives." * Sharad Mohan Mishra, President, Group Strategy, TVS *"This fourth book from Steve Frost and community reads like an orchestral masterpiece for busy brains. Drawing on the decade-proven Understand, Lead, Deliver approach, the proof-hungry reader hears from multiple voices around the globe, to further empower knowledge, strategy and action for Self, Organizational systems, and Societal Impact. Good to see how the innovative Inclusion Diagnostic makes its way into embedding ESG, Hybrid work and AI principles too." * Cindy Godwin, Head of Social Responsibility, AlixPartners *"The Key To Inclusion is genuinely a guide and handbook for those seeking to release the benefits and overcome the challenges associated with DEI. Stephen and the contributors' innate understanding of the interconnected topics is undeniable. This book demystifies seemingly complex subjects, practically empowering the reader to conceive programmes and initiatives that ultimately alter attitudes and biases, creating a pathway for racial equity and fairness to flow. Social justice just gained a new weapon and I highly recommend anyone championing DEI, to arm themselves with a copy." * Darren Miller, Co-Founder, The Black Business Institute *Table of Contents Chapter - 00: Introduction [Stephen Frost]; Section - ONE: Unlocking you; Chapter - 01: Cognitive load [Stephen Frost and Deirdre Golden]; Chapter - 02: Mindset [Irfaan Arif]; Chapter - 03: Building your cultural intelligence [Rob Neil and Lydia Cronin]; Section - TWO: Unlocking your team; Chapter - 04: Inclusive management practices [Deirdre Golden]; Chapter - 05: Employer models [Priya Radia]; Chapter - 06: Teaming with the machine - inclusion in the age of industry 4.0 [Nick Basannavar]; Section - THREE: Unlocking your organization; Chapter - 07: Rethinking inclusion, rethinking strategy [Stephen Frost and Nick Basannavar]; Chapter - 08: Data and measurement [Raafi-Karim Alidina]; Chapter - 09: Governance [Karl George and Stephen Frost]; Chapter - 10: Leadership [Stephen Frost and Deirdre Golden]; Chapter - 11: Systems and processes [Helen Corbishley]; Section - FOUR: Unlocking the future; Chapter - 12: Welcome to the imagination age - inclusion in the future of work [Nick Basannavar]; Chapter - 13: Beyond greenwashing: approaches to creating real impact [Nick Basannavar]; Chapter - 14: The key to inclusion in tech [Elani Buchan and Sinead Daly]; Chapter - 15: The key to inclusion in the TV and film sector [Anjani Patel]; Chapter - 16: The key to inclusion in financial services [Yasmine Chinwala and Jennifer Barrow]; Chapter - 17: Conclusion

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Book SynopsisMichael Armstrong is the UK's bestselling author of HRM books. With over a million copies sold, his books have been translated into 21 languages. Based in London, UK, he is managing partner of E-Reward and was previously a chief examiner of the Chartered Institute of Personnel and Development (CIPD). Stephen Taylor, Chartered CCIPD, is a senior lecturer in Human Resource Management at the University of Exeter Business School and a chief examiner for the CIPD.Trade Review"Armstrong and Taylor's text provides comprehensive and user-friendly coverage of key concepts and models of HRM, HRM processes and applications together with related delivery strategies. This edition extends and updates earlier versions, and is testimony to its enduring relevance and appeal." * John Simmons, Lecturer, University of Liverpool Management School (about a previous edition) *"There is a reason why Michael Armstrong's HR books represent a gold standard: they are both thorough and academically rigorous but benefit from real world experience and an informed perspective on practice." * Robert Jeffrey, Editor-in-chief, People Management (about a previous edition) *"Armstrong's authoritative handbook continues to be a paragon of HR texts. The new edition of this indubitably vital HR resource for students, tutors and practitioners alike, follows a tried and trusted, coherent format." * Lezlee-Jayne Stones, Associate Professor, Academic Lead, Workforce Planning & Resources, University of Lincoln (about a previous edition) *"This comprehensive book is a major resource and gives the reader both an in-depth and detailed view of all major assignments that the HR Manager will encounter in the work setting. It is also a valuable asset for the student of HR Management." * Thordur S. Oskarsson Ph.D., retired Adjunct Professor, School of Business, University of Iceland (about a previous edition) *"A detailed, yet accessible text suitable for all levels. This latest edition further establishes its position as the 'go to' text for HR students, academics and practitioners alike. I highly recommend it." * Dr. Edward O’Connor, Assistant Professor, Maynooth University, School of Business (about a previous edition) *Table of Contents Section - ONE: Fundamentals of human resource management; Chapter - 01: The essence of HRM; Chapter - 02: Human capital management; Chapter - 03: The context of HRM; Chapter - 04: The future of work; Chapter - 05: HRM and organizational performance; Chapter - 06: The ethical dimension of HRM; Chapter - 07: Corporate social responsibility; Section - TWO: The strategic approach to HRM; Chapter - 08: Strategic HRM; Chapter - 09: HR strategy; Section - THREE: Delivering HR; Chapter - 10: The role of HR; Chapter - 11: The HRM role of line managers; Section - FOUR: Human resource management processes; Chapter - 12: Evidence-based HRM; Chapter - 13: HR analytics; Chapter - 14: Digital HRM; Chapter - 15: Knowledge management; Chapter - 16: Competency-based HRM; Section - FIVE: Organization; Chapter - 17: Organizational behaviour; Chapter - 18: Organization design; Chapter - 19: Work design; Chapter - 20: Job design; Chapter - 21: Organization development; Section - SIX: Factors affecting the behaviour of people at work; Chapter - 22: Motivation; Chapter - 23: Commitment; Chapter - 24: Employee engagement; Section - SEVEN: People resourcing; Chapter - 25: Resourcing strategy; Chapter - 26: Workforce planning; Chapter - 27: Recruitment and selection; Chapter - 28: Talent management; Section - EIGHT: Employment practices; Chapter - 29: The employee experience; Chapter - 30: Managing employment; Chapter - 31: Managing diversity and inclusion; Chapter - 32: Managing flexibility; Chapter - 33: Managing home and hybrid working; Section - NINE: Learning and development; Chapter - 34: The basis of learning and development; Chapter - 35: Strategic learning and development; Chapter - 36: Organizational learning and the learning organization; Chapter - 37: Individual learning; Chapter - 38: The process of learning and development; Chapter - 39: The practice of learning and development; Chapter - 40: Leadership and management development; Section - TEN: Performance management; Chapter - 41: The basis of performance management; Chapter - 42: Performance management systems; Chapter - 43: Performance leadership; Section - ELEVEN: Reward management; Chapter - 44: The basis of reward management; Chapter - 45: Reward strategy; Chapter - 46: The practice of reward management; Chapter - 47: Managing reward for special groups; Chapter - 48: Reducing the gender pay gap; Section - TWELVE: Employment relations; Chapter - 49: The basis of employment relations; Chapter - 50: Employment relations strategy; Chapter - 51: The employment relationship; Chapter - 52: The psychological contract; Chapter - 53: The practice of industrial relations; Chapter - 54: Employee voice; Chapter - 55: Employee communications; Section - THIRTEEN: Employee wellbeing; Chapter - 56: Principles and practice of employee wellbeing; Chapter - 57: Health and safety; Section - FOURTEEN: HR practices; Chapter - 58: HR policies; Chapter - 59: HR procedures; Chapter - 60: Dealing with the legal aspects of employment; Section - FIFTEEN: International HRM; Chapter - 61: The basis of international HRM; Chapter - 62: The practice of international HRM; Chapter - 63: Managing expatriates; Section - SIXTEEN: People management skills and competencies; Chapter - 64: Strategic people management skills; Chapter - 65: Business skills; Chapter - 66: Dealing with business issues from an HR perspective; Chapter - 67: Problem-solving and decision-making skills; Chapter - 68: Analytical and critical skills; Chapter - 69: Research skills; Chapter - 70: Statistical skills; Chapter - 71: Selection interviewing skills; Chapter - 72: Job, role and skills analysis and competency modelling; Chapter - 73: Learning and development skills; Chapter - 74: Negotiating skills; Chapter - 75: Change management; Chapter - 76: Influencing skills; Chapter - 77: Leadership; Chapter - 78: Handling people problems; Chapter - 79: Handling challenging conversations; Chapter - 80: Managing conflict; Chapter - 81: Political skills; Chapter - 82: Project management; Section - SEVENTEEN: Conclusion; Chapter - 83: Trends in HRM;

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Book SynopsisDr Rafal Sitko is the Global Coordinator for a postgraduate course Sustainable HRM at Heriot-Watt University. He is also the Global Programme Director for the MA in International Business Administration and is an Assistant Professor in Business Management. Based in Edinburgh, he has more than 10 years' teaching and research experience in different areas of human resource management.Trade Review"The United Nations invites us to consider sustainability in development efforts across micro-individual, meso-organisational and macro-national levels. Rafal Sitko's book on sustainable HRM responds to the urgent need to consider stakeholder-based sustainability in framing human resource management policies and practices. The sustainable HRM volume is an unmissable read for scholars who are interested in HRM from a perspective which is wider and wiser, upholding the common good beyond narrow measures of human performance." * Mustafa F. Özbilgin, Professor of Organisational Behaviour, Brunel Business School, UK *"This is an outstanding book about Sustainable Human Resource Management which not only explains the theoretical and practical aspects of the discipline, but also engages students with its discussion of the complexities and developments in a range of geographical regions. The examples, discussion questions and ideas for workshops bring the various aspects of Sustainable HRM alive and enable students to understand its complexities and its scope. This book is a welcome addition to the literature on Sustainable HRM." * Robin Kramar, adjunct Professor, University of Notre Dame, France *"Sustainable Human Resource Management is one of the most comprehensive and up to date textbooks on Sustainable HRM.Students will understand what Sustainable HRM means, how it is measured and reported on, why it is strategically relevant for organizations, what happens if sustainable HRM is ignored and how it unfolds in diverse cultural contexts. Teachers will receive a text that they can ask students to prepare before class - ideal for inverted-classroom and problem-based learning type of courses." * Ina Aust-Gronarz, Professor of Human Resources Management and Corporate Social Responsibility/Sustainability, University of Louvain, Belgium *Table of Contents Chapter - 01: Introducing sustainable HRM; Chapter - 02: Sustainable HRM: key concepts, theories and models; Chapter - 03: Harm caused by unsustainable HRM; Chapter - 04: Regenerating the human resource base; Chapter - 05: Green HRM; Chapter - 06: Sustainable HRM as a business strategy; Chapter - 07: Implementing sustainable HRM; Chapter - 08: Measuring and reporting sustainable HRM; Chapter - 09: Sustainable HRM in different areas of the world; Chapter - 10: Glossary;

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Book SynopsisKatrina Collier works with companies to improve recruitment and candidate experience. She facilitates workshops that uncover technology and process issues that prevent successful talent acquisition. Based in London, UK, she is also a global keynote speaker, and host of The Hiring Partner Perspective (Unedited) podcast. She is also the founder of DisruptHR London, and an Ambassador for Hope for Justice, which aims to end modern-day slavery.Trade Review"Finding and hiring the best talent has been and will continue to be a business imperative. The Robot-Proof Recruiter is an essential resource for talent acquisition professionals looking for best practices and proven guidance to stand out in a competitive recruiting market. I particularly loved the focus on building relationships with hiring managers, not something traditionally covered in a recruitment book but so necessary!" * Sharlyn Lauby, Talent Management consultant and author of HR Bartender *"There's never been a more important time to re-evaluate our hiring processes and ask "what's not working?" Thankfully, Katrina Collier has already done that hard work for us through her latest book. The Robot-Proof Recruiter is an invaluable resource for recruitment professionals who still believe that authenticity beats algorithms. If you're struggling to maximize recruitment efforts in your organization or are looking to upskill your individual recruiting toolkit in a meaningful way, this is the book to pick up and implement." * Joey Price, CEO, Jumpstart:HR and Host, While We Were Working *"I didn't think it could get better, but the second edition of The Robot-Proof Recruiter is a must-read business book for the modern recruitment professional. Highly practical, enjoyable, pulling no punches, and engaging, this is a real page-turner. Read this book - and become a recruiter worth talking to." * Louise Triance, Managing Director, UK Recruiter *"Any recruiter who doesn't own a copy of The Robot-Proof Recruiter is doing themselves a disservice. In the world that we now find ourselves in, where the majority of our human-to- human interactions happen online, great recruiters are standing out from good recruiters by being more human. If you want to be a great recruiter, you need to own a copy of this book and read it regularly. I am amazed at how much more value Katrina has squeezed into this second edition." * Vanessa Raath, Global Sourcing Trainer and speaker, The Talent Hunter *"The Robot-Proof Recruiter is a masterclass in understanding the modern-day recruiting process. Whether you are in an agency or in-house, have been recruiting for 2 weeks or 30 years, understanding the impact of technology, branding and candidate psychology is essential for success. Katrina covers everything from building strong relationships with hiring managers to understanding how to create a community to generate referrals. Many have boldly claimed that technology will replace the recruiter and although technology has made some parts of recruiting easier the truth is we are all human and that gives us the ability to remain robot-proof. Katrina, thank you for writing this manual for success and bettering our recruitment community and industry! I will keep coming back to this resource over and over, as will many." * Joel Lalgee, lead recruiter and host of the Headhunter Hideout Podcast *"Today, more than ever, recruiters need to put humans first. Katrina and her community of recruiters are dedicated to providing you the insight to do this! In our post-pandemic world, every recruiter has to rethink how they go about attracting new talent. As you will discover, it's about engaging with people and communicating with candor. A must-read for new and experienced recruiters!" * Hannah Morgan, Job Search Strategist, Career Sherpa, and ‘On Careers’ writer, US News & World Report *"This is (still) gold! In the 2nd Edition of The Robot-Proof Recruiter, Katrina Collier proves again that she is the human advocate the recruitment industry so desperately needs. She speaks for candidates in a language recruiters understand, appreciate and dare not ignore." * Jim Stroud, talent acquisition innovator and author, and vlogger and podcaster via @JimStroud on Twitter *"Recruitment was, is and always has been about human interactions. Yet more than ever the recruitment field is affected by various tools and by artificial intelligence. The second edition of The Robot-Proof Recruiter contains a ton of practical tips for recruiters and hiring managers on how to improve the candidate experience, communicate better with candidates and better use the technology advancements we have at our disposal. This book teaches recruiters about marketing, referrals and the power of social networks - all of which are must-have skills for 21st-century recruiters and HR professionals. It is a great guide that will help recruiters implement these modern methods and tools in their work, - well worth reading and rereading. Every time you do so you will discover something new." * Jan Tegze, Director, Talent Acquisition, Author of Full Stack Recruiter and Founder, Sourcing.Games *"Some people write books to become famous and others write them to educate an industry. I enjoyed reading the 2nd edition of The Robot-Proof Recruiter because Katrina actually cares about her readers and her part in the industry. As someone who believes I am at the top of my game, I was educated throughout!" * Troy Hammond, Founder and CEO of Talent Army *"What I love about The Robot-Proof Recruiter is that Katrina tackles what everyone in HR & TA thinks before they go to bed at night: 'where does the human leave off and where does the automation start?' And vice versa. Every day, it seems like we learn something new that automation can do. But few people ask the tougher question: should it be done just because something can be done? Katrina tackles these issues systematically (pun intended) for the full spectrum of talent acquisition. And she does it masterfully. I read her book in two days, and it was my second time reading it. In my opinion, it should be required reading for everyone thinking about a career in recruiting." * William Tincup, President & Editor-at-Large, RecruitingDaily *"I wish I'd had this guide at the beginning of my career. It's fantastic. Funny, insightful, and authentic. Katrina Collier's message focuses on people first, tech second. With all the tools we have on hand it can seem easier and more practical to let the tech do the heavy lifting, but that's not the way to win candidates in today's environment. Katrina teaches recruiters and sourcers how to use technology to their advantage while keeping the human in recruiting. It's a candidate's world right now - yes, even in jobs where you get 500 applicants. Auto-everything won't endear candidates to you and you need to overcome it. The Robot Proof Recruiter takes you through, step-by-step, everything you need to do to be at the top of your recruiter game. From LinkedIn profiles, to candidate feedback, to the proper way to truly care about your candidates, this book gives you everything you need to up your game. It's a must-read for every recruiter and every hiring manager out there." * Suzanne Lucas, The Evil HR Lady *Table of Contents Chapter - 00: Introduction; Chapter - 01: Candidate-centric recruiters beat robots; Chapter - 02: Show you are a recruiter worth talking to; Chapter - 03: What about your hiring managers?; Chapter - 04: Show you are a company worth talking to; Chapter - 05: Get your intake right; Chapter - 06: Human-first job posts and advertisements; Chapter - 07: Robot-proof messaging; Chapter - 08: Applications and pain-free interviews; Chapter - 09: No more non-boarding; Chapter - 10: Referrals depend on you; Chapter - 11: Conclusion

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Book SynopsisStephen Taylor, Chartered CCIPD, is a Senior Lecturer in Human Resource Management at the University of Exeter Business School, UK and also a Chief Examiner for the CIPD. Based in Devon, UK, he previously taught at Manchester Business School and Manchester Metropolitan University Business School and has worked in a variety of management roles in the hotel industry and in the NHS.Professor Carol Woodhams is Professor of Human Resource Management and Head of Department of People and Organisations at the University of Surrey, UK. She has held various positions within the CIPD including National Examiner for Designing and Delivering Training and Editor of the flexible learning materials at Intermediate and Advanced levels and is based in Surrey, UK. She was named by HR Magazine as the most influential HR thinker in 2023.Trade Review"This is one of the most engaging and student-friendly books in the area of HRM. A variety of up-to-date learning activities and practical insights combined with the use of evidence-based research are core to the development of future HR professionals." * Dr. Anastasia Kulichyova,, Lecturer in HRM,, Manchester Metropolitan University *"An important overview which skilfully considers the contemporary HRM environment and essential people management topics with practical examples. Relevant to the first-time student of HRM or the experienced practitioner, this edition provides accessible and useful guidance that can be implemented immediately into study and practice. Expertly commentated and written with the reader in mind, this is a gift for all who study HRM." * Hannah Newbury, Lecturer in HRM, University of Plymouth *"This user friendly text book provides an easy to follow introduction to a range of core HR themes and principles and what it is like to work within the HR profession. Clear reference lists and 'explore further' resources support students to extend their study beyond the text book itself and regular case studies bring the theory to life. The Chapter on research and evidence practice in HRM provides an excellent insight into how students can evaluate the data and information they use to help with their academic study and decision making in the workplace. The clear layout enables students to read through each chapter in turn or to 'dip into' key sections as needed making it a valuable addition to the bookshelf for students and new practitioners alike." * Sheena Bevitt, Senior Lecturer in HRM, University of Derby *"This textbook is essential reading for students of People Management, in particular those studying CIPD's Associate Diploma in People Management or undergraduate degrees. It is well written and provides a balance between theoretical concepts and models and practice. This new edition, updated to align with CIPD's new qualifications will be invaluable to students, especially when used in conjunction with its companion text, Human Resource Management: People and organisations." * Nicky Small, CIPD lecturer, Solihull College and University Centre *Table of Contents Chapter - 01: The people management contribution; Chapter - 02: The people management business environment; Chapter - 03: Strategy and structure; Chapter - 04: Contemporary people management issues; Chapter - 05: Shaping people practice to benefit your organisation; Chapter - 06: Research and evidence-based practice in HRM; Chapter - 07: The behaviour of the people professional; Chapter - 08: Glossary; Chapter - 09: Appendices

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Book SynopsisStephen Taylor, Chartered CCIPD, is a Senior Lecturer in Human Resource Management at the University of Exeter Business School, UK and also a Chief Examiner for the CIPD. Based in Devon, UK, he previously taught at Manchester Business School and Manchester Metropolitan University Business School and has worked in a variety of management roles in the hotel industry and in the NHS.Professor Carol Woodhams is Professor of Human Resource Management and Head of the Department of People and Organisations at the University of Surrey, UK. She has held various positions within the CIPD including National Examiner for Designing and Delivering Training and Editor of the flexible learning materials at Intermediate and Advanced levels and is based in Surrey, UK. She was named by HR Magazine as the most influential HR thinker in 2023.Trade Review"This textbook offers comprehensive coverage of the contemporary employment relationship which will support those studying human resource management to develop insight and understanding of important workplace matters." * Professor Carol Atkinson | Director of Research – Faculty of Business and Law| Manchester Metropolitan University *Table of Contents Chapter - 01: Managing the employment relationship; Chapter - 02: Talent management and workforce planning; Chapter - 03: Reward management; Chapter - 04: Employment law; Chapter - 05: Human resource development; Chapter - 06: Improving organisational performance; Chapter - 07: People management in an international context; Chapter - 08: Equality, diversity and inclusion; Chapter - 09: Wellbeing at work; Chapter - 10: Glossary

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Book SynopsisSue Noble is the Founder and Director of Noble Learning Ltd where she delivers qualification, training and development in coaching, change management and leadership to individuals and organizations. Based in Sussex, UK, she is a founding member of the Change Management Institute (CMI) Coaching and Mentoring Think Tank. Amy Tarrant is the Project Management Lead for a global corporate and speciality insurer where she focuses on internal change capacity. She is also their Programme Manager for the Operations Transformation Programme and is based in Brighton, UK. She is a founding member of the CMI's Coaching and Mentoring Special Interest Group.Trade Review"Every coaching client is a person undergoing change - even if they are not fully aware of how radical that change is. The role of coach is evolving from coaching individuals to coaching individuals within their systems, to coaching the systems themselves. A substantial change-related toolkit is essential for coaches and that's what this book provides." * Professor David Clutterbuck, Practice Lead at Coaching and Mentoring International Ltd. Practice Lead at David Clutterbuck Partnership *"If you care deeply about your organization and your people, then put this book on your reading list and get to it quickly! Amy and Sue hold your hand through the journey, planning for today and ensuring benefits tomorrow with this no-nonsense guide to delivering organizational change through coaching." * Hina Shavdia, Head of Change, AXIS International *"Coaching generates engagement, puts responsibility and authority with others and enables high performance. It's fundamental to successful change. This comprehensive and profound book makes this case and gives the reader the practical directions to get on with the job. It will be a bible and handbook for anyone concerned with delivering large scale change." * Myles Downey, Leader, Performance Coach and Author *"Organizational Change is all about producing benefits and you can't do this without individual change. This book brings humanity, care and respect to those experiencing organizational change through the use of coaching in a way most Organizational Change books have not. It's about time change was made more humane in organizations and this is the book to start the journey." * Ketan Patel, Founder, Change Reaction and UK Co-lead, Change Management Institute *"The world needs more people that combine organizational, team and individual change. Sue Noble and Amy Tarrant, provide a very practical and informative book to help those facilitating Organizational change understand how they can utilise coaching to support the process." * Professor Peter Hawkins Ph.D., Chairman Renewal Associates *"This is it ... a practical and thoughtful formula for organizational advancement and impact! It's the first business-related book that I have read during my 40-year career that is truly a page-turner. It seamlessly integrates two timely, timeless and must-master success topics - coaching people and change. Through relevant and global examples, strategies and use-them-now tools, the authors expanded my mindset and toolkit around change and continuous improvement today. By giving us the What? So what? and Now What? regarding the drivers, opportunities and challenges around change, it's a blueprint for engagement and action. It's an essential read for advancing companies that want to leverage their human capital technology and build for sustainable change." * Robin Peppe Sterneck, President of Sterneck Capital Management and Co-Facilitator of ‘Emerging Leaders’ at The Central Exchange *"Coaching People Through Organizational Change impressively uses the brain science of Emergenetics® as a vehicle to more effectively navigate change. This connection, lucidly explained, is the gap that this book fills in the workplace. It is clear, pragmatic and therefore powerful, in helping people to be more effective at work." * David Sales, Director, Emergenetics UK *Table of Contents Chapter - 01: Organizational change in context; Chapter - 02: Acquisitions, digitalization and regulation - The change giants; Chapter - 03: Coaching in a change context; Chapter - 04: Best practice coaching methods for change practitioners; Chapter - 05: Introduction to Emergenetics® and its relevance to change and coaching; Chapter - 06: Post-acquisition challenges; Chapter - 07: Resistance to organizational change; Chapter - 08: Business transformation and ambiguity; Chapter - 09: Stakeholder engagement; Chapter - 10: Making change stick; Chapter - 11: Building an internal coaching capability; Chapter - 12: Techniques to coach people through change

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Book SynopsisNick Shackleton-Jones is HR Director, Talent & Learning at Deloitte, UK. His work focuses on building a better experience for employees and improving organizational performance. He was previously the Director of Learning and Performance Innovation at PA Consulting Group and Director of Learning Innovation and Technology at BP. He has also held senior roles in L&D at Siemens Communications and the BBC. Based in Reading, UK.Trade Review"Nick's book starts in the right place: he sees the world through the lens of a psychologist rather than a pusher of e-learning (from the previous edition)." * Roger Schank, John Evans Professor Emeritus, Northwestern University, CEO, Socratic Arts *"How People Learn will show you how to adopt new ways of thinking about learning that will help you design resources and experiences to support real learning. This is an important book for anyone who teaches others (from the previous edition)." * Colin Steed, co-founder and former chief executive, Learning & Performance Institute *"Nick does a tremendous job, starting off with how we learn, and then, deriving from it, best ways to design education and training - a formula for success. The book is fascinating and a must-read for anyone who wants to be knowledgeable in this area (from the previous edition)." * Dr Itiel Dror, Cognitive Neuroscience Researcher, University College London *Table of Contents Chapter - 00: Preface; Chapter - 01: Cognition; Chapter - 02: Learning; Chapter - 03: Education; Chapter - 04: Language and learning; Chapter - 05: Learning design; Chapter - 06: Learning elimination (performance consulting); Chapter - 07: Defining experience; Chapter - 08: Human-centred learning design; Chapter - 09: Bringing about change; Chapter - 10: Ethics and AI in learning; Chapter - 11: How to change someone's mind; Chapter - 12: The future

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Book SynopsisRoss Sparkman is the Head of Strategic Workforce Planning at Nike. Previously, he was the Head of Strategic Workforce Planning & Analytics at LinkedIn and GE Aviation, the Strategic Workforce Planning Leader at Devon Energy and a Senior Consultant at Deloitte Consulting where he specialized in Human Capital Strategy and Workforce Planning & Analytics. He is based in San Francisco, California.

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Book SynopsisKatja Schipperheijn is an internationally recognized learning strategist and founder of Habit of Improvement, a consultancy that focuses on learning strategies that foster growth and well-being in a human-machine symbiosis. Besides her work in corporate settings, she is founder of the sCooledu foundation with which she reached over 15,000 children participating in her workshops on digital citizenship. Based in Antwerp, Belgium and Dubai, UAE, she is also an international keynote speaker and guest lecturer.Trade Review"Katja Schipperheijn provides a helpful and important deep analysis of an area that is rapidly changing our lives. She explains the history and direction of human and behavioural automation clearly and then gives us a framework that we can apply to learn and adapt - a LearnScape. Creating a LearnScape should be on every executive's agenda." * Julia Cook, CEO, Change Management Group; Deputy Chair of GMC; Chair of Consortium for Street Children-US *"As we build an innovation ecosystem to find and nurture new ideas, it is vital to feed it with the most appropriate skills and capabilities to drive growth. Adapting to different learning methods and styles is key to helping the ecosystem thrive. Learning from the intelligent symbioses of humans and technology have to offer, provides nimble growth opportunities. The method for continuous improvement presented by Katja Schipperheijn is therefore a useful guide for business leaders who want to innovate together with their team." * Lisa Perkins, Director of Research and Innovation, BT *"Katja has one of those unique L&D mindsets that can move your thinking forward in steps rather than increments. Learning Ecosystems is an important book for any serious learning professional or executive who wants to grow with their team through the opportunities that digital innovations have to offer in a world of ever accelerating change." * Damien Woods, Chapter Lead - Learning & Growth, 7-Eleven Australia *"Katja makes a strong case for enabling organization and human development through technology. She takes a fresh look at the latest research in education and the latest technology trends that will develop and amplify humans' abilities. Any leader who wants to unleash the collective experience and knowledge of the organization with engaged employees and wants to meet the challenge of retraining, or nurture a culture of continuous learning, should read Learning Ecosystems." * Dr. Regis Chasse, Founder and Chief Learning Officer, CLO Advisors LLC, Dean The Leadership Institute *"Access to learning opportunities will be one of the key differentiators in adapting to the rapidly changing world. Opportunities for continuous development can be a scarce resource and are not available to everyone to the same extent. Thanks to the evolution of technology, we can build learning ecosystems to provide access to knowledge for learners around the world. Everyone will have a fair chance to develop and grow and not feel limited by a lack of local offerings." * Sami M. Leppänen, Learner Experience Innovation Manager, KONE Corporation *"The turmoil we are going through since the beginning of this century requires companies to grow resilience and people to acquire new skills. In this wonderful book, Katja Schipperheijn shows that competences such as curiosity, openness, optimism, empathy, entrepreneurship, consilience and imagination will make the all the difference needed to thrive, grow and learn. In a world that is becoming increasingly virtual and ever changing, learning architects will find the necessary tools and inspiration to prepare for the future of work." * Stefan van Hooydonk, Founder of the Global Curiosity Institute, Co-founder and Dean, Earth Academy, L&D strategist and Author *"How does one build a learning organization that constantly collects data, processes it and turns them into actionable information? The answer is simple: understand the science and art of learning and build an organization using those building blocks and dynamics. Connect the dots and create an ecosystem-organization or in other words: create a LearnScape. Katja Schipperheijn has always been passionate about 'learning' and now she has used her scientific understanding of how 'learning' works to describe how to create a LearnScape. This fascinating book is a must-read for everybody that not only wants to be ready for the future, but wants to play an active role in shaping it. Learning Ecosystems is an instant classic, the book as well as the concept." * Rik Vera, International Keynote Speaker, Thought Leader, Business Philosopher, Author, Coach, Consultant *"Leading companies recruit people who are highly curious and able to learn fast. They create a learning ecosystem that delivers insights into the strategies, processes and tools that make the difference." * Gerhard Gschwandtner, Founder and CEO, Selling Power *Table of Contents Chapter - 00: Introduction; Section - ONE: A world in ever-increasing change; Chapter - 01: The world of human and machine; Chapter - 02: The value driven organization; Chapter - 03: The data driven organization; Section - TWO: Learning to stay relevant for the future; Chapter - 04: Lifelong learning in a world of change; Chapter - 05: Competences that make us unique as human beings; Section - THREE: Learning strategies and technology; Chapter - 06: Can learning strategies stand the test of time?; Chapter - 07: Learning technologies; Section - FOUR: Lean learning ecosystems and LearnScapes; Chapter - 08: The learning maturity model - From data repositories to LearnScapes; Chapter - 09: Lean learning; Chapter - 10: The six drivers of LearnScapes to make learning central; Section - FIVE: Building LearnScapes; Chapter - 11: Step 1: Discovery - Analysing the current learning needs for future success; Chapter - 12: Step 2: Burning platform - A supported choice for change; Chapter - 13: Step 3: Path to improvement - where technology, content and the learning culture come together; Chapter - 14: Step 4: Joint execution - no success without cooperation; Chapter - 15: Step 5: Future growth and improvement - never stop learning; Chapter - 16: Conclusion: Next steps

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Book SynopsisTony Nicholls is a Principal Consultant with Mayvin Ltd, a Leadership, Organization Design and Organization Development consultancy working globally across the private, public and third sectors. His private sector clients have included Zurich and Close Brothers and for the public sector, he works across the UK Civil Service and with Local Government organisations. Based in Wilmslow, UK, he is also the faculty lead for the UK Civil Service Organisation Design and Development capability development programmes. Prior to his role with Mayvin Ltd, he has held senior HR and OD roles at The Co-Operative Bank and Capital One, Europe.Trade Review"This book really drew me in. It goes deep into the theory but also translates it into practice. This focus on management asks us to move away from practices that reinforce hierarchies and hero leaders coming to the rescue." -- Rebecca McNeil * CEO Retail at Close Brothers, Chair of the UK Finance and Leasing Association *"Tony presents compelling arguments for the need to re-assess the value of management as opposed to leadership and provides a practical guide to modern practices that will be useful to managers at all levels in organisations." -- Kevin Hogarth * Chief People Officer, KPMG UK *"This book speaks to the part of me that resists convenient containers compartmentalising what it is to be leader, manager, or organisation. My rebellious side responded to this book as an invitation to break free of simplistic either/or arguments, and accept that to deliver real change we become what the situation demands of us. There is no handbook for this job. You can read all the books, absorb all the theory - but you're the secret sauce. Filled with anecdotes, lived experience and practical exercises - this is not a book of theory, but more like a collation of evidence to demonstrate where leaning into the complex and not having the answers, but being willing to 'do the work', are the practices that serve us to become 'unstuck'." -- Rebecca Herbert * People Experience Specialist, The independent Parliamentary Standards Association *"This book is urgently needed. The predominance of 'leadership' thinking ignores the fact that running an organisation is an everyday business, needing raised awareness and wise choices that are often left up to the people working closest to the grain of the work. These are often the people most 'leadership' thinking ignores. This book explains why they need to think differently about their everyday but it also shows these everyday managers how to do this. Supremely grounded and practical as well as thoughtful and informed, this is a manual for the wise manager with their feet on the ground." -- James Traeger * Co-founder and Director, Mayvin Limited; Adjunct Professor of Management and Organisational Learning at Hult Ashridge Executive Education *"Tony has written from the heart and based on his extensive experience. I value managers who can see through the noise and get to the nub of what is needed. This requires them to be 'always on', tuned into their context and to develop deep working relationships with their colleagues. Something I have witnessed first-hand that Tony focuses on and conveys extensively in his writing. Tony focuses our attention on the need for managers to move beyond the tools and techniques of management and to see themselves as being 'the instruments of change'." -- Paul Naden * Entrepreneur and CEO, Saving the Survivors *"For practitioners who are involved in the bewildering world of change this book combines utility and confidence. In short, it provides practical things to do and is presented in a way that will give people the confidence to do them." -- Dr Rob Warwick * Professor of Management and Organisational Learning, The University of Chichester *"Easy to read and understand, this book is an enjoyable journey, building through each chapter. Using stories and personal reflections, Tony gives something of himself that will resonate and help the reader connect. This book is about turning the management pyramid upside down, taking theory and making it relatable. It is ideal for all managers, whatever their level in the business." -- Mandy Smith * HR Business Partner, Close Brothers Motor Finance *Table of Contents Chapter - 00: Introduction; Chapter - 01: The impact of uncertainty; Chapter - 02: Manager of change, not change manager; Chapter - 03: Mapping the tools of management; Chapter - 04: The people side of change; Chapter - 05: Context is everything; Chapter - 06: Managing change: The mindset; Chapter - 07: Managing change: The practice; Chapter - 08: Managing change: The craft; Chapter - 09: Everyday practice 1: Noticing; Chapter - 10: Everyday practice 2: The check-in; Chapter - 11: Everyday practice 3: Navigating; Chapter - 12: The future of management; Chapter - 13: Building more purposeful and inclusive organizations;

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Book SynopsisBen Whitter is the CEO of HEX Organization and the Founder of the World Employee Experience Institute (WEEI). Ben Whitter was recognized by Thinkers50 as one of the top management thinkers in the world for 2021 for his compelling EX research. He is best known for pioneering and popularizing the concept of employee experience worldwide. Based in London, UK, but operating globally, he shares his work & research through popular keynotes, advisory services, coaching and the global HEX Practitioner programme.Trade Review"Ben Whitter has woven the multiple strands of treating employees well into an integrated employee experience agenda. His work is comprehensive, insightful and pragmatic and will help any business or HR leader make real progress (from the previous edition)." -- Dave Ulrich * Rensis Likert Professor, Ross School of Business, University of Michigan, and Partner, The RBL Group *"Navigating the complexities of employee experience has become the biggest differentiator of great workplaces. At last, a book that gives us the route map (from the previous edition)." -- Bruce Daisley * author, The Joy of Work, Former Vice President EMEA, Twitter *"This book is fascinating! Ben Whitter presents a compelling case for why employee experience should be a top priority for any organization as we look to re-imagine the important role of work - as humans, organizations and society as a whole. The concepts discussed are very pragmatic and the important link to individual and business outcomes is profound (from the previous edition)." -- Colleen Schuller * Vice President, Head of Employee Experience, GSK *"Employee experience is a clear business imperative and strategic enabler, and in this book Ben Whitter brings this to life with great passion and clarity. His HEX framework captures the essentials wonderfully and can be used by all to understand, diagnose, contextualize and strategize their own EX journey. Ben's excellent case studies make both the model and content real and come to life for all to understand, and the fact that these come from some of the most successful companies across many sectors and geographies shows this work is genuine and demonstrable (from the previous edition)." -- Andrew Longley * Global Senior Director of Talent, Adidas *"A must-have blueprint for any CEO or people leader looking to create a long-term sustainable culture leading to positive business outcomes (from the previous edition)." -- Chief Executive Officer, Sykes Holiday Cottages * Graham Donoghue *"Traditional HR is going through a massive disruption - and needs to. Without a purpose-led employee experience embedded into your culture and across your organization it is more difficult, if not impossible, to create a sustainable business model that will survive the good and the bad times. Ben Whitter's book provides a practical toolkit for any HR professional who really wants to bring alive what an organization stands for and the part their employees need to play (from the previous edition)." -- Dale Parmenter * CEO, DRPG *"Globally, employee experience is really big news, and leading this new workplace agenda is Ben Whitter with his book Employee Experience. A must-read, it will have a positive impact for companies using Ben's methods, as well as individual executives looking to improve their careers. I highly recommend this read (from the previous edition)." -- Shaun Rein * Founder and Managing Director, China Market Research Group (CMR), author, The War for China’s Wallet: Profiting from the new world order *Table of Contents Chapter - 00: Introduction; Chapter - 01: Why employee experience is a business imperative; Chapter - 02: The experience challenge; Chapter - 03: The principles and lens of experience; Chapter - 04: Defining the employee experience strategy; Chapter - 05: Designing the employee experience; Chapter - 06: Delivering the employee experience; Chapter - 07: Reflections; Chapter - 08: Epilogue

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Book SynopsisShauna Moran is the Founder of Operate Remote, an award-winning executive coaching agency that empowers leaders to address staff burnout and build more emotionally healthy, engaged and sustainable teams and organizations. Prior to this, she headed up Partnerships in various SaaS companies. Based in Vancouver, Canada, she has a background in psychology and is an accredited Executive and Leadership Coach as well as an Emotional Intelligence Practitioner.Trade Review"Finally, a real business how-to for how we can all reduce unhealthy stress within our work. Shauna Moran shows you how to create a sustainable culture and find efficiencies in running your team in a distributed way, so we can enjoy the work again." * Job van der Voort, CEO, Remote *"If you're a remote leader, Managing Employee Burnout is a must-have resource to identify, qualify and remedy your team members that are at risk of burning out before they do." * Liam Martin, Author of 'Running Remote', Co-Founder of Running Remote *"A critical and much-needed resource for any CEO, leader or remote worker. This book gives us all the practical tips to finally create stress-free teams in a distributed environment." * Nazim Ahmed, CEO, remx.xyz *"Shauna's book is practical, logical and well written, because the author has been through this process herself and is therefore speaking from hard earned experience. She writes in an accessible and understandable way. This is the way that the world is moving, so it makes sense to read this book and absorb its insights, so that you can retain and inspire your own workforce." * Simon Cocking, Irish Tech News *"This is not just support for professionals and leaders, this guidebook is absolutely a resource that will turn your organization into a sustainable, high performing and human-focused culture!" * Tony Jamous, CEO, Oyster *"In this world of constant remote working, employee wellness and burnout should be a priority for all organizations. Shauna's book is filled with great tools and practical strategies for getting remote work right!" * Brian Scudamore, Founder & CEO, O2E Brands; author, BYOB: BUILD YOUR OWN BUSINESS, BE YOUR OWN BOSS *"Shauna is a true professional and one of the few experts in the field of remote work that has the longstanding experience and the knowledge base to help companies and individuals of all shapes and sizes as they navigate the, sometimes, challenging waters of distributed teamwork. Her work at Operate Remote speaks for itself, and this book is just one more example of how she is pushing the future of work forward." * Chase Warrington, Head of Remote, DoIst *Table of Contents Section - PART ONE: The Self; Chapter - 01: Introduction to burnout: my story; Chapter - 02: What is burnout?; Chapter - 03: Self-awareness and remote working burnout; Chapter - 04: Deep and shallow work; Chapter - The Self:: summary; Section - PART TWO: The Organization; Chapter - 05: An organization’s impact on burnout; Chapter - 06: Employee retention; Chapter - 07: Remote-first processes; Chapter - The Organization:: summary; Section - PART THREE: The Leader; Chapter - 08: The differences between leading remote and office-based teams; Chapter - 09: Coaching and burnout; Chapter - 10: Relationships and recognition; Chapter - 11: Leading by example; Chapter - The Leader:: summary; Chapter - 12: Conclusion;

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Book SynopsisDavid Hayden is the Learning Content Manager at the Chartered Institute of Personnel and Development (CIPD) where he's been working since 2012. Prior to this he was a lecturer at University Centre Doncaster and has held various L&D roles in the private sector. He is based in Doncaster, UK. Steve George is Learning Content Lead at the Chartered Institute of Personnel and Development (CIPD), Prior to this he was a Learning Solutions Consultant at Lumesse. He is based in London, UK.Trade Review"David and Steve have produced a stimulating and inspiring read about how we can all learn and transform our work through the other things we do for fun and the people we interact with. So many of the stories resonated with me, from my own experience of starting to draw and Sketchnote for myself, and then finding it taking over my life. Read this at your peril, who knows what you might discover!" * Rachel Burnham, Consultant & Director at Burnham L&D Ltd.; Previous Chair, CIPD Manchester; illustrator, ‘HR for Hybrid Working’ *"Continuous learning is vital to the improvement of both the individual and businesses. As business environments evolve, learning from other experiences enables individuals and businesses to gain better improvements and results. The premise of this book is to understand and utilise those learning environments between learnt experience, knowledge of one profession and business and how they can be translated into a benefit for other organisations. The authors have been able to capture learnt experiences and how they are used. This book is vital to understanding that journey and those benefits and will be a valuable resource to individuals and organisations who want to have continuous development and improvement." * Ian Pegg, Development Manager, HMRC *"David and Steve have managed to hit the nail on the head by explaining and landing the concept of adjacent learning. They share insights from their own experiences and the experiences of some of the most amazing people I know in this field about leveraging interconnected communities, multiples sides of our identities and bringing great concepts and frameworks from the world of work into learning. Pick up this book, take a deep breath, and get ready to go on a 4 acts journey to explore the power of transferable and non-traditional learning experiences brought in the context of development. Expect to be challenged on your current thinking and leverage new contexts into your practice." * Ciprian Arhire, Global Head, People Experience & HR Service Transformation at Entain Group; Speaker, HR Leader, Podcast Host #FutureOfWork #FutureOfHR at Leading HR into the Future *"This is a highly accessible read that would work well for experienced Learning practitioners as well as people managers with a keen interest for improving performance through learning. It has a natural rhythm almost poetic in places, with some well thought out points for reflection and application. By using the adjacent concept and framing learning to a performance in well-known theatre and cinema productions, the authors are able to lift our expectations and aspirations for learning, plus bring in a whole set of tips, techniques and practical, everyday examples. Using drama and theatre as adjacent disciplines to learn from in particular the focus on the audience - what we want them to feel, how we want them to react, what we want them to remember is a particularly useful anchor. In these ways, this book differs markedly from an academic treatise which can often be conceptual, requiring a fair bit of work to translate into everyday practice. I found the section that focused on the reader and your role in learning to drive your performance and that of your organisation particularly valuable including, a focus on personal (as well as professional) development by encouraging curiosity, self-questioning and reflection. Additionally, the point on bringing purpose to learning, was revelatory for me e.g even compliance training can have a higher relatable purpose that gives it meaning and impact to the learner. The variety of valuable points, techniques and examples that will enable you to improve the learning experience of your learners as well as their ability to translate that into the world of work." * Tony Osude, Commercial & Marketing Director, CIPD *"I read 'Adjacent Learning' with a couple of hats on! Firstly, as a manager of a large team across multiple functions, but also as an organiser of learning events on various scales. Finally, from the perspective of my own learning. What becomes abundantly clear is that we either don't recognise, or choose to ignore the skill sets that we have acquired through life, outside of what would be termed 'work'. The authors' style and process offered the opportunity to explore and reflect on a personal basis, but has also sparked conversation with colleagues about their own experiences of learning outside of work, and how these can be applied in our business." * Ross Banford, Business Director, Media Company *Table of Contents Chapter - 01: How this book works; Chapter - 02: Act 1 - The framework; Chapter - 03: Act 1.1 - Find and curious; Chapter - 04: Act 1.2 - Filter and connect; Chapter - 05: Act 1.3 - Foster and cultivate; Chapter - 06: Act 1.4 - Frame and compose; Chapter - 07: Act 1.5 - Format and call; Chapter - 08: Act 2 - The thinking about; Chapter - 09: Act 2.1 - Thinking about yourself; Chapter - 10: Act 2.2 - Thinking about your audience; Chapter - 11: Act 2.3 - Thinking about the process; Chapter - 12: Act 2.4 - Thinking deeper; Chapter - 13: Act 3 - Thinking beyond; Chapter - 14: Act 4 - The adjacent learning; Chapter - 15: Epilogue

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Book SynopsisStella Collins, MSc, FITOL, is co-founder and Chief Learning Officer at Stellar Labs. Based in Mechelen, Belgium, she and her team pragmatically apply principles from neuroscience and psychology to consult, design and build practical performance focused solutions with measurable ROI. She has trained thousands of learning professionals in brain friendly principles over more than 20 years in L&D.Trade Review"Stella points out that what we don't know about what how the brain works is greater than what we do. In this 3rd edition she continues to shed a warm and welcomed light on the unfolding science. She unpacks the myths and uses the available evidence to provide practical suggestions to address modern day learning challenges. This indeed is a book for those who want to keep curious, keep pragmatic and keep learning!" * Laura Overton, Award winning learning analyst and Founder of Learning Changemakers *"Neuroscience underpins psychology and is the foundation for our understanding of how the brain functions and how it supports learning. It can be used to inform learning design and strategies and Stella does a great job in relating the science to learning. Great to see AI being included as neural networks drew from neuroscience and it promises to play a major role in the delivery of learning." * Donald Clark, CEO, Wildfire Learning *"Neuroscience for Learning and Development by Stella Collins is the ultimate guide for unlocking the power of the brain to optimize learning. Collins has taken complex neuroscience concepts and transformed them into a practical and easy-to-adopt guide that includes real-world examples and strategies. This comprehensive resource is essential for educators, trainers, and anyone who wants to enhance their learning abilities. Don't miss out on the opportunity to revolutionize the way you approach learning and development." * Jocelyn Darbroudi, Chief Information Officer, IT *"It's my assumption that every professional is keen to master the fundamental knowledge of their industry. For learning professionals this would mean that they understand the essential processes of how the brain works while learning. So, if you consider yourself a learning professional the question is not if, but when, will you read Neuroscience for Learning and Development? Now updated with the latest insights and a very relevant extra chapter on Learning to Learn. Stella Collins keeps offering great value with this book. A must read for every learning professional." * Ger Driesen, Learning Innovation Leader at aNewSpring, co-founder of Challenge Leadership Development Academy *"Stella has taken a complex topic and made it understandable and enjoyable for learning professionals, with takeaways that can be use immediately. I'm grateful that the edition has been updated reflecting the current context we are all working in and the latest research. With a keen eye for what's important in learning transfer this is a worthwhile read, and a book to definitely implement your learning from." * Emma Weber, CEO & Founder, Lever – Transfer of Learning *"In this third edition, Stella Collins masterfully incorporates current and highly relevant developments in the field of learning, such as advancements in AI and digital learning. By seamlessly blending scientific insights from neuroscience with a practical approach, Stella makes this knowledge accessible and engaging for L&D professionals. This updated, contemporary edition is a must-read for those looking to stay ahead in the ever-evolving world of learning and development." * Vivian Heijnen, Managing Director Tulser Global, Partner Solutions Engineering *"Stella Collins has done an exceptional job in bringing together the latest research in neuroscience and applying it to the world of learning and development. This book is an go-to resource for anyone interested in understanding how the brain works and how we can use this knowledge to enhance our ability to learn and grow. With clear explanations and practical examples, Collins makes even the most complex concepts accessible and applicable. Whether you are a trainer, teacher, or simply someone who wants to improve your own learning, this book is a must-read. I highly recommend it!" * Caroline Ford, Global Head, Skills, Novartis Learning Institute *"Learning has always been one of the most important and complex things we do in life. Neuroscience for Learning and Development unlocks many of the secrets and gives us important insights to make all our learning programs more interesting, useful, and long-lasting." * Josh Bersin, Global Industry Analyst *"It is a major achievement to sustain a book on neuroscience through three editions over 6 years. Research on Neuroscience is exploding, and ideas around learning and development are dramatically evolving to meet the needs of changing organizations in a changing world. The overwhelming sense you get from reading this third edition is just how relevant the ideas remain and how useful the book is as a dynamic overview of what we know and, more importantly, what we should do as a result of this knowledge. There have been the usual updating and deletions for this third edition, as well as an enhanced chapter on digital learning (as there should be!). However, what makes it special and differentiates it from the previous two is a whole new chapter on 'Learning to Learn'. It explores the area comprehensively for the simple and obvious reason that: 'The skill of learning is the gateway skill to all other skills.' In some way it is the pivot around which the book hinges and should be at the core of all learning practice. It is a powerful and helpful addition." * Dr Nigel Paine, author, Workplace Learning, learning professional, Presenter of Learning Now TV and the From Scratch Podcast with Martin Couzins *"In a world of accelerating change, our ability to develop new skills, knowledge, and mindsets is crucial for our success - which is why the focus of this book is a crucial theme of our era. Stella Collins provides crucial insights into the interdisciplinary understanding of Neuroscience and learning. She combines the fascinating science of the brain, with practical applications to improving education. This book is a must-read for any educator, trainer, EdTech founder, or any human passionate about learning." * Raya Bidshahri, Founder & Chief Executive Officer , School of Humanity *"Understanding the neuroscience and psychology of the learner is the key to successful learning and training, and this book falls within this approach." * Dr Itiel Dror, Consultant and Researcher in Cognitive Neuroscience, University College London, Cognitive Consultants International *Table of Contents Chapter - 01: Why neuroscience and learning are good companions; Chapter - 02: The science of your brain; Chapter - 03: What to do when someone says ‘neuroscience says…’; Chapter - 04: The science of learning; Chapter - 05: Motivating learners from curiosity to persistence; Chapter - 06: Use your sense; Chapter - 07: Attention, learning and why Goldilocks deserves recognition; Chapter - 08: Making learning meaningful and valuing intelligence; Chapter - 09: Meaningful memories: From encoding to forgetting; Chapter - 10: Testing, experimenting, habits and practice; Chapter - 11: Review and reflect to retain: Getting rid of the magic wand; Chapter - 12: Stickier stories and food for thought; Chapter - 13: Sleep and learning; Chapter - 14: Learning to learn; Chapter - 15: Your brain and digital learning; Chapter - 16: The future is already with us; Chapter - 17: The end of this journey and the start of more;

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Book SynopsisIan MacRae is a work psychologist, consultant, speaker, author and Managing Director of High Potential Psychology. He works with, and writes about, a wide range of topics relating to psychology and the workplace. He developed the High Potential Traits Inventory (HPTI), a personality assessment which has been translated into dozens of languages and used by over 50,000 people around the world. He is also the author of Myths of Social Media and co-author of Motivation and Performance.Table of Contents Chapter - 00: Introduction; Chapter - 01: Staff should work eight-hour days, Monday to Friday; Chapter - 02: Working from home reduces productivity; Chapter - 03: Social media should never be used at work; Chapter - 04: Listening to music while working is distracting; Chapter - 05: Health and safety is the enemy; Chapter - 06: Surveillance improves performance; Chapter - 07: Creating a Google-style office environment will make staff more innovative; Chapter - 08: Mindfulness is the answer to all problems; Chapter - 09: Neuroscience is the silver bullet to workplace problems; Chapter - 10: Start-ups need a different type of leader to succeed; Chapter - 11: It’s better to have higher self-esteem at work; Chapter - 12: We only use 10 per cent of our brain at work; Chapter - 13: Making workplaces sustainable is a burden; Chapter - 14: The best way to motivate people is to pay them more; Chapter - 15: Employees who work the longest hours are the most valuable people; Chapter - 16: People should retire at 65; Chapter - 17: Perfectionists make the best employees; Chapter - 18: Women aren’t as competitive as men at work; Chapter - 19: People’s personalities can be sorted into categories at work; Chapter - 20: Sexuality and gender should be taken into account at work; Chapter - 21: Millennials are changing the workplace; Chapter - 22: Co-workers should not form romantic relationships; Chapter - 23: Teaching and training are the same; Chapter - 24: Annual appraisals are the best way to measure performance; Chapter - 25: High achievers always make great managers; Chapter - 26: A computer is going to take your job; Chapter - 27: Open-plan offices are always the best option

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Book SynopsisLinda Holbeche is co-director of The Holbeche Partnership, and was previously Director of Research and Policy at the CIPD. She was Director of Leadership and Consultancy at the Work Foundation and of Research and Strategy at Roffey Park and is Visiting Professor at five UK universities. In 2021 she was named as one of the Most Influential HR Thinkers by HR Magazine and is the co-author of Organization Development, also published by Kogan Page. She is based in Sussex, UK.Trade Review"This is a timely revision of this insightful book by Linda Holbeche. The book draws on multiple perspectives and case examples to support why and how organizations and individuals should invest in building an agile organization. A strong case is built for how agility, flexibility and resilience are all concepts that need to be given equal focus by organizational leaders; the reflective questions and checklists presented in each chapter clearly support this." * Dr Christina Evans, Independent Career Coach and Educator *"With the post-pandemic shocks to our way of life and working, we now face a very uncertain geopolitical world economically, environmentally and to maintain peace. We now have to prepare ourselves for a future we cannot foresee. Agility, resilience and speed have become essential in our lives. Linda's latest book describes and illustrates ways forward for organizations and people to adapt to this ever-changing world. It is a 'must read' for leaders in all walks of life, to work with their people to prepare to change and adapt to this new reality. It defines a new social contract between organizations and its people, including customers. Agility is no longer a buzz word it is a mindset we must all adopt." * Roger Leek, Chair, Roffey Park Institute, formerly SVP, Global HR, Fujitsu *"This book clearly and eloquently checks all the boxes required to become change-able organization. It is comprehensive in breadth and useful with checklists on actions to make agility happen." * Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan Partner, the RBL Group *"Highly recommended 'go to' guide on the agile organization and how to navigate the rapidly changing landscape to bring about meaningful transformation. The third edition brings more compelling practical insights and recommended actions to continue to be an invaluable resource for leaders, HR & OD practitioners and all those leading change. Already an essential reference and helpful guide for those in the NHS, this up to date contemporary edition will be greatly valued and relevant across all sectors and organizations. A must buy." * Karen Dumain, Leading Do OD, Head of OD Professional Development, NHS England *"Linda very ably manages to demystify what agility means in practical terms through sharing of experiences of organizations who have been on this journey, making a compelling argument for a strong link between agility and resilience as a recipe for success. The practical tips and checklists in the book pave the way for professionals embarking on work in this area." * Roshan Israni FCIPD, Deputy CEO, University and Colleges Employers Association (UCEA) *"Linda's book provides a lucid guide for business leaders and HR practitioners alike in rapidly changing environments including pandemics, uncertain geopolitical landscapes, AI advancements and shifting worker expectations. Linda shows us how to stay ahead of the curve through organizational agility, achieved by engaged and resilient work cultures, more flexible people processes and innovation. A stimulating read." * Mira Bacelj, Director Human Resources, INTERPOL *"Agility has to be at the heart of business thinking in a rapidly changing and uncertain world. This book provides an insightful and comprehensive look at what agility really means, from strategy and leadership, to culture, people, and processes." * Peter Cheese, Chief Executive, CIPD *Table of Contents Chapter - 00: Introduction; Chapter - 01: Why go agile?; Chapter - 02: The resiliently agile organization; Chapter - 03: Agile strategizing; Chapter - 04: Agile linkages; Chapter - 05: Designing for agility; Chapter - 06: Agile implementation; Chapter - 07: Agile people processes; Chapter - 08: Nurturing employee engagement and resilience; Chapter - 09: HR’s role in building a high-performance work climate; Chapter - 10: Building a change-able culture; Chapter - 11: Agile leadership; Chapter - 12: Conclusion;

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Book SynopsisDonald Clark has over 38 years' experience in online learning, simulations, virtual reality, mobile and artificial intelligence projects. He was a founding member of Epic Group plc and the Founder and CEO of Wildfire Learning. He is a frequent global speaker, blogger, advisor and researcher and is also a Visiting Professor at the University of Derby. Based in Brighton, UK, Donald Clark is also the author of Artificial Intelligence for Learning and Learning Experience Design, both published by Kogan Page.Trade Review"Donald Clark has been at the leading edge of technology in learning for over 30 years. His take on tech is always informed by his detailed knowledge of learning theory." * Kirstie Donnelly MBE, CEO of City & Guilds Group *Table of Contents Chapter - 01: Learning technology; Chapter - 02: Prehistoric learning technology; Chapter - 03: Writing; Chapter - 04: Printing and books; Chapter - 05: Broadcast and media; Chapter - 06: Teaching technology; Chapter - 07: Teaching machines; Chapter - 08: Computers and the internet; Chapter - 09: Platforms; Chapter - 10: Content; Chapter - 11: Artificial intelligence; Chapter - 12: Metaverse;

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Book SynopsisNeil Perkin is the founder of Only Dead Fish, a consultancy which specializes in digital strategy, transformation and agility. Based in Chichester, UK, he is a frequent conference speaker, curates the quarterly series of Firestarters thought leadership events for Google UK, and has been named by BIMA (British Interactive Media Association) as one of the most influential people in the UK digital industry. He is also the author of Agile Marketing and the co-author of Building The Agile Business Through Digital Transformation, both published by Kogan Page.Trade Review"Agile Transformation has an urgent message for leaders delivered with calm, thoughtfulness and generosity. It's the sort of densely packed book of useful things I like to keep near to my desk, and will end up accumulating a garland of post-its and improvised bookmarkers with scribbled notes like "problem-solving" or "This! Read when in doubt!"." -- Antony Mayfield * CEO, Brilliant Noise *"Neil Perkin's book addresses a fundamental leadership challenge - how to go from being compelled by the need to reinvent to knowing what the steps in your change plan need to look like. Essential reading." -- Bruce Daisley * Author, 'Fortitude', and 'Joy of Work' *"Neil Perkin has written a masterful book on digital transformation, with many practical wisdoms and nuggets waiting to be found. For any organiza- tion trying to create their preferred future, this is a must-read!" -- Gerd Leonhard * CEO, The Futures Agency; Author, ‘Technology vs. Humanity’ *"These days every company wants and needs to change but the answers seem cryptic, vague and often biased. As always, Neil Perkin writes brilliantly and clearly in what is an actionable yet inspiring, interesting yet practical, tour de force on how people in all kinds of business can adapt to the modern world." -- Tom Goodwin * Author, 'Digital Darwinism' *"Leading a transformation can be a daunting challenge. With external change happening at such pace and internal change being so complex, it can be hard to cut through the noise. Luckily, Neil Perkin has done that brilliantly with this book, offering plenty of actionable insights that any leader can put to immediate use." -- James Haycock * Founder, Planet Native Ventures; Author, ‘Bye Bye Banks?’ *"Packed full of amazing insights, case studies and practical examples for implementing agile transformation across any organization." -- Duncan Hammond * VP, Transformation, Warner Music Group *"Agile" and "transformation" aren't just pretty words to say. It's the new way of operating business, and you can't afford to be left behind. You couldn't ask for a better expert guide on the journey than Neil Perkin." -- Scott Brinker * VP, Platform Ecosystem, Hubspot; Author, ‘Hacking Marketing’ *"An inspiring and practical guide to the why, what and how of transforming businesses to meet the challenges and opportunities of digital disruption. Neil Perkin's clear and succinct writing provides an accessible and comprehensive roadmap for leaders to drive customer focused digital innovation." -- Judy Gibbon * Chairman, Wonderbly *Table of Contents Chapter - 01: A new operating system for a new operating environment; Chapter - 02: The agile business; Chapter - 03: A new agile operating system for business; Chapter - 04: Changing change management; Chapter - 05: Think big; Chapter - 06: Start small; Chapter - 07: Scale fast; Chapter - 08: Reinventing the organization;

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Book SynopsisBen Whitter is CEO of HEX Organization and the Founder of the World Employee Experience Institute (WEEI). Based in Manchester, UK, but operating globally, he shares his work and research on employee experience through keynote speaking, advisory services, consulting and training. In 2021 he was recognized by Thinkers50 as one of the top management thinkers in the world and was also named as one of the Most Influential HR Thinkers 2021 by HR Magazine.Trade Review"In the world of driving great employee experiences, we are competing with the best experience a consumer has ever had. We need a focus to make every day simple and special days really special. Ben does not only offer great examples and research but also clear strategic steps to deliver your compelling employee experience. I would highly recommend to read this book if you want to start or boost your journey on employee experience." * Tom Dewaele, Global Head of People Experience at Alphabet/Google *"Ben Whitter is not called 'Mr Employee Experience' without good reason. He pioneered the concept. Employee experience, along with Amy Edmondson's related concept of psychological safety, may prove to be the most profound management idea of all. In Employee Experience Strategy, Whitter offers a blueprint for making employee experience a reality." * Des Dearlove, Co-founder, Thinkers50 *"The workplace has changed radically in recent years and few people have thought about it as carefully as Ben Whitter. We've experienced the pandemic, remote working, 4-day weeks, quiet-quitting, social media boycotts, greenwashing, an office perks arms race and a new wave of Gen Z recruits arriving with a new set of expectations. Whitter is a savvy guide who navigates all these issues, through the lens of his Employee Experience philosophy." * Dougal Shaw, Author, CEO Secrets, Digital Business Reporter, BBC News *"Ben Whitter offers a powerful blend of inspiration and actionability, contributing to our quest for even more people-centricity." * Claude Rumpler, Chief People Experience Officer, L’Oréal *"EX has become the best retention policy around and a must for any organization. Ben Whitter developed the perfect blueprint to bring this idea to reality." * Dr. Ruth Gotian, Author of 'The Success Factor', Chief Learning Officer, faculty member in anesthesiology education, Weill Cornell Medicine *"Dive into the exceptional work of author Ben Whitter in his book Employee Experience Strategy. With his extensive knowledge and expertise in the field of employee experience, Whitter adeptly guides readers through proven and practical strategies. His insightful and expert approach provides the tools necessary to cultivate a workplace culture that fosters engagement and drives business success. Don't miss the opportunity to benefit from Ben Whitter's outstanding contribution and elevate your organization to new heights." * Marcelo Natalini, Dean, Latam Business School, Mexico *"Employee Experience is a very basic concept, intuitive to all of us who have experiences as employees, as customers and as people. But how do you take such a simple idea to a strategic level to the benefit of employees and companies alike? That is where this book comes in, with all its fresh insights, inconvenient truths and aha-moments, Ben Whitter shows the way forward for HR and creates enthusiasm for the journey ahead." * Timothy Vermeir, Editor-in-Chief, HR Square *"Employee Experience can be a challenging concept to advance and implement in any organization. Ben Whitter has a gift for taking complexity and translating it into meaningful actions that any practitioner can follow. In Employee Experience Strategy, Ben equips readers with thought provoking questions, necessary mindsets for change and guidance on how to co-create an employee experience anchored in caring for employees and in business outcomes." * Christina Chateauvert Ph.D., Senior Manager of Employee Experience, Insurance Industry *"The profound impact of Ben's work on my career and the affirmation it has provided for my decision to work in the field of employee experience, cannot be overstated. Ben's remarkable ability to bridge the gap between theory and practice is evident in his comprehensive and insightful books, which offer easily adoptable strategies and real-life examples. I firmly believe that Employee Experience Strategy is indispensable reading for anyone aspiring to revolutionize their approach to employee experience and drive transformative change within their organization." * Julie Wix, Head of Staff Experience, University of Technology, Australia *Table of Contents Chapter - 01: The employee experience boom; Chapter - 02: A new strategy for new challenges; Chapter - 03: Co-creating the employee experience strategy; Chapter - 04: An ecosystem for employee experience success; Chapter - 05: Experience masterplan; Chapter - 06: Team performance – a recipe for employee experience success; Chapter - 07: Driving holistic employee experience performance; Chapter - 08: Reinventing leadership in the employee experience era; Chapter - 09: Aligning leaders to employee experience strategy; Chapter - 10: Playing to win with employee experience; Chapter - 11: People experience – bringing beauty to the world; Chapter - 12: Conclusion; Chapter - 13: References;

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Book SynopsisSarah Nicholl is a Corporate Learning Strategist with more than 20 years' experience leading learning transformation programmes. She specialises in behavioural science-based materials to scale effective learning in organizations to drive business results. Based in Toronto, Canada, Sarah Nicholl is currently a Senior Customer Success Strategist at Pluralsight where she works with global clients to use learning science to improve internal and external business outcomes. Prior to this she was the Customer Success Director of Corporate Learning at D2L and the Strategic Programme Manager at Skillsoft.Trade Review"Companies are competing at the pace of learning. Learning Habits is an actionable guide from an expert with more than 25 years of experience working with the world's top brands. A must-read for any organization looking to drive business forward." * Mariangel Babbel, Director, Brand Marketing at Rev *"Learning Habits is a great read that is based on sound principles, experience and solid research. I believe that it's a book with no time limit and is a mandatory read for use as a reference tool within our field of workforce learning." * Julia Suk, Senior Vice President Enterprise Sales, Hurixdigital *"Sarah Nicholl is a highly credible thought leader and practitioner in organizational change, and this book is jam packed with practised, repeated and proven steps and processes. I've witnessed the impact of what's shared in this book. Consider this a timeless roadmap for top executives, leaders/managers, and individual contributors." * Wendy Nagy, VP, Customer Success, Pluralsight *"An invaluable guide for Learning and Development practitioners who want to build a learning culture in their organizations. Anchored around the famous Habit cycle (Cue, Routine and Reward), the book is packed with valuable practical examples and tips on building learning habits at the individual, team and organization level. It is a must-read for corporate learning professionals - aspiring and experienced - searching for frameworks and tools to build a more holistic approach to learning. Read this book and learn from a true learning practitioner!" * Pratima Krishnan, Learning & OD practitioner and Chief Learning Officer, Techcombank, Vietnam *"Want to build a world-class learning culture? Start here. You'll find an ideal guide to the latest research and best practices in organizational learning and performance. But you need more than theory - you need to put it into practice. That's where Sarah Nicholl draws on her extensive experience to provide a practical roadmap: from meetings, reviews and right goals and habits to executive buy-in and the right metrics to measure, Learning Habits has everything you need to succeed." * Simon Allardice, Creative Director & Principal Author, Pluralsight *"Learning must be an everyday reality for organizations and employees. Sarah's book, Learning Habits, is a powerful message, approach and strategy for creating and supporting learning habits in these changing and challenging times. A must read!" * Elliott Masie, Chair, The Learning Collaborative *"Written by a practitioner with clear focus on how to achieve learning habits, this is a well written, engaging book. It makes so much sense, it is a real page turner. The author is right on the money with her assessment of where business is at right now, and where it needs to head. This is the first book I have seen to honestly outline why people like face-to-face courses. We were prepared to put up with online courses during the pandemic but now we are wondering where the benefits of face-to-face are hiding. This book offers hugely useful mnemonics which help the application of a variety of ideas around forming and sustaining habits. This is an important book for any L&D practitioner, OD practitioner, change manager, process consultant or senior leader in business. This book outlines strong arguments for why learning habits create successful businesses, and how you can engender such habits in your corporate organization. A must read!" * Michelle Parry-Slater, Director, Kairos Modern Learning *"This comprehensive guide is packed with practical tips and techniques to help you master critical learning skills. In today's rapidly changing world, learning is the key to success for individuals, teams and organizations. Sarah Nicholl has done an outstanding job of compiling best practices into a detailed and well-researched resource for anyone responsible for learning. Learning Habits is a corporate learner's manual that provides actionable plans for anyone looking to incorporate the art of learning into their daily routine and foster a culture of learning around them. Whether you're a seasoned professional or just starting, this book is packed with relevant resources. Get a copy and take your learning skills to the next level!" * Kevin Mulcahy, co-author, The Future Workplace Experience *"Learning Habits explains how to both consider and crucially, integrate learning habits in the workplace that will help embed learning initiatives and plans into the flow of work. Many leaders and learning practitioners struggle with the myriad of forces that can inhibit growth and development in organisations. Sarah Nicholl's book provides a model and change approach that addresses these challenges, and assists in cultivating a productive learning environment." * Glenn Carter, Product Owner, Head of Tech Capability Development *Table of Contents Chapter - 00: How to use this book; Section - One: Getting started; Chapter - 01: Introduction; Chapter - 02: The need for a learning culture; Chapter - 03: Introduction to habits; Chapter - 04: Making habits AUTOMATIC; Chapter - 05: The LEARN model; Section - Two: Organization habits; Chapter - 06: AIM to LEARN; Chapter - 07: Executive-led dedicated time for learning; Chapter - 08: Fiscal year start; Chapter - 09: Company-wide meetings; Chapter - 10: Learning council; Section - Three: Team habits; Chapter - 11: Quarterly business reviews and follow-ups; Chapter - 12: Team meetings; Chapter - 13: Manager one-on-one; Chapter - 14: Performance review follow-ups; Section - Four: Individual habits; Chapter - 15: Log-on learning; Chapter - 16: Follow-up actions; Chapter - 17: Collaboration channel; Chapter - 18: Accountability partner; Chapter - 19: Conversations; Section - Five: Bringing it all together; Chapter - 20: Bringing it all together; Chapter - 21: Additional resources;

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Book SynopsisDavid Liddle is the CEO of the TCM Group and president of the People and Culture Association. David is a recognized leader in the areas of conflict resolution, cultural change, and transformational leadership. For over twenty years, David Liddle and his team have been delivering award winning conflict resolution, leadership development, and cultural change programmes for organizations across the globe. Based in London, UK, in 2021 he was named as one of the Most Influential HR Thinkers by HR Magazine and has been featured on the Thinkers50 Radar for 2022.Trade Review"This updated edition expertly outlines a pragmatic and well thought-through framework for making a positive change to people's experience of work. An essential read for anyone who believes organizations don't have to choose between performance and fairness, justice and learning." * David D’Souza, Membership Director, CIPD *"If you want to make a difference in your organization - buy and use this book. Updated to reflect how we are working now; David's book gives managers and HR practitioners space for reflection and crucially inspiration." * Margaret Ayers, Director of Human Resources & Organizational Development, Canterbury Christ Church University *"In a period of increasing polarization and hostility, this second edition of Managing Conflict shows us how to nurture more supportive, compassionate dialogue within the workplace. Filled to the brim with tools, techniques and templates, this book masterfully guides the reader on a journey to building a conflict-healthy culture." * Becky Norman, Managing Editor, HRZone & Training Zone *"Managing Conflict, 2nd Edition is a comprehensive guide that emphasizes the positive potential of conflict management and highlights the need for a shift from retributive systems to person-centred and values-based approaches for managing conflict. David presents real-life examples of conflict resolution, including workplace disputes and community conflicts, demonstrating the power of dialogue and restorative approaches." * Kien Yip PHANG, Certified Mediator (IMI/SIMI) & Ombuds Specialist Consultant, FAO *"In this 2nd edition of Managing Conflict, David Liddle has written an incredibly useful book that shows how to measure the costs of conflict in any workplace, and how to prevent and resolve it. It is insightful and immensely practical and I recommend it highly." * Kenneth Cloke, Mediator, arbitrator and author *"This edition uses additional case studies and templates to show how well the transformative Resolution Framework works. The book is an invaluable source for any human resources or employee relations professional." * Peter Frost, Consultant, Herbert Smith Freehills LLP *"When harnessed well, conflict can lead to better conversations, more diverse thinking and improved decision making. But at its worst, it can sit at the heart of a toxic culture where bullying and harassment go unchecked. David Liddle's book is a practical and essential guide to a subject that is of increasing importance to organizations as they strive for a culture that enables everyone to bring their best." * Martin Blackburn, VP, Head of HR – EMEA, RenaissanceRe *"The 2nd edition is much more relevant to the world we live in now and is reflective of the changes that have impacted our lives in recent times. Recent world events such as the COVID-19 pandemic are acknowledged in the book as huge factors which have shaken our world. The book explores the notion that emotional intelligence and creating space for people to have adult to adult conversations is really the cornerstone of effective conflict management, and in my view, couldn't be truer. The book truly acknowledges the human element, the person behind the issues and the conflict. Practical, insightful, concise and intelligently written." * Jenny Hannon, HR Advisor, KPMG *"David's book brings to light the importance on why organizations should embrace informal conflict resolution processes and embed mediation in its grievance framework. The book also adds a unique insight to the ongoing discussions on why organizations should seriously consider the restorative justice approach." * Nike Ajibowo, Head of Employee Relations and Inclusion, Plan International *"An essential read for leaders, HR professionals and unions, this book revolves around the powerful principle of dialogue, guiding readers on a journey towards healthier, more productive workplaces. Its engaging, well-structured content captivates from the outset, leaving readers unable to put it down." * Rachel Bennett MCIPD, Founder, HR Fusion Ltd *"In this transformative book, conflict becomes a catalyst for growth. Offering an updated, holistic framework for proactive conflict resolution, it's a crucial guide for both novices and experts. Perfect for modern workplaces, it empowers readers to cultivate a positive conflict culture in their organizations, providing practical tools for the future of conflict management at work. A must-read for the forward-thinking Human Resources professional." * Ahmed Zaky, People & Culture Manager, TIMG (New Zealand) *"If you are in the HR profession this is a must read. The tools are all here, backed by fascinating case studies from businesses which he has worked over the past 20 years. This book needs to be in the hands of every HR professional." * Gemma Bromfield ACIPD, Manager Director and HR Consultant, Go Beyond HR Consultancy Ltd *"Managing Conflict 2ed is a breath of fresh air in the field of conflict management and is highly recommended for all actors involved in managing workplace conflict." * Trond Løkling, Co-Founder, Semje Software AS *"Wow! What an inspiring and compelling book. A must read for all leaders, lawyers, ER Professionals, HR, and managers. In fact, anyone who wants to navigate conflict more effectively. This is an extremely practical guide which covers the lifecycle and causes of conflict, managing conflict from an employment law perspective, measuring the cost of conflict and the impact of a toxic culture, the psychology behind it all, routes to resolution, how to develop a Resolution Framework, how to resolve a toxic culture, how to develop an internal mediation scheme and how to do a quick health check on your organization. David has started a "Resolution Movement"." * Louisa Deboer, Global Employment Counsel, and Wellbeing Founder, The Pause Before *"I hope that employers will pick up a copy of this timely new edition and reflect on the benefits of implementing a restorative and humanistic 'Resolution Framework' in their workplace." * Victoria Harris, Trustee, Mediation Hertfordshire & Programme Manager, Civil Mediation Council *"This Edition uses additional case studies and templates to show how well the transformative Resolution Framework works. The book is an invaluable source for any human resources or employee relations professional." * Peter Frost, Consultant, Employment Group, Herbert Smith Freehills LLP *"A gentle guide to a difficult topic; thought- provoking and clear." * Nicola Wood, Senior Independent Director, Information Commissioner's Office *"Active listening skills and recognising the consequences of conflict has never felt more important. David Liddle has ably convince the reader, of the need for Leaders to use mediation along with the emotional and financial benefits of doing so." * Sally Hopper, FCIPD, FRSA, MSc, Director of Human Resources, Hertfordshire County Council *"This is an essential book for organizations. David Liddle shares his expertise and equips the readers to become proactive and embrace positive dialogues, transform conflicts from dysfunctional to functional, and achieve remarkable outcomes. David helps the reader understand the causes and impact of conflicts, and how to use efficient frameworks and tools for conflict management and mediation." * Ewa Hutmacher, CEO and co-founder, Snabbfoting *"Especially useful are the Resolution Reflections. Don't skip them. Answer the short pertinent questions. You will learn a lot. All mediators not just workplace specialists will benefit for reading this insightful and lively text." * Stephen Walker, Mediator and author, S Walker Mediation *"An antidote to the prevailing approach, Managing Conflict offers step-by-step guidance to developing a more holistic, mediation-centric approach called the Resolution Framework. HR professionals, business leaders, lawyers, and labour representative would benefit from the book's analysis of workplace conflict and how to constructively manage conflict so that healthy, functional relationships are not only maintained but can flourish in workplaces." * Tony Scida, Principal and Chief People Office, Re:Focus HR Solutions Inc. *"An antidote to the prevailing approach, Managing Conflict offers step-by-step guidance to developing a more holistic, mediation-centric approach called the Resolution Framework. HR professionals, business leaders, lawyers, and labour representative would benefit from the book's analysis of workplace conflict and how to constructively manage conflict so that healthy, functional relationships are not only maintained but can flourish in workplaces." * Sanja Moll, Mediator and Leadership Coach *"I have to agree that we could "do workplace conflict better". Listening, talking and collaboration through informal and formal mediation instead of relying on the misery of our disciplinary and grievance processes will surely serve everyone better. Get the book!" * Helen Goss, Partner, Boyes Turner LLP *"The book is written in a fascinating way. This book describes innovative strategic approaches to developing a culture of sustainable conflict management that can promote positive engagement of all parties, save costs, reduce stress, and increase well-being." * Aga Yamin, HR Expert *"This book is a must read for all HR Professionals - it is a comprehensive, easy to read textbook and made even better by being very interactive with the reflection boxes throughout each chapter. The book offers a real in-depth understanding of how conflict can arise, the cost to a business (both monetary and psychologically) and resolution options fully explained." * Lisa Hodgkiss, Assoc CIPD, MIoL *"A highly informative and inspiring book, which shows how conflict can in fact be seen as something positive! This book should be read by anyone who has to deal with conflict management - HR and management alike." * Petta G. Praschma, Employer branding enthusiast and Ambassador for the Human Relations Collective *"Such expertise and experience, all openly shared and backed with good research and sound results; this edition is practical and for any CPO/HRD" * Amanda Harcus, Experienced HRD, Culture and Change Expert *"The 2nd edition of Managing Conflict is the ultimate gift to HR practitioners Liddle shares key takeaways with the reader; including useful tests on toxic workplace culture, cost impact analysis for ER matters and approaches to integrate mediation into conflict scenarios. For anyone working in HR who has felt disenfranchised, overwhelmed and just a bit stuck; this book is for you." * Shane O’Brien, Senior Employee Experience Manager, EMEA, MongoDB *Table of Contents Chapter - 00: Introduction; Section - ONE: Putting conflict into context; Chapter - 01: What’s wrong with contemporary conflict management and what to do about it; Chapter - 02: The lifecycle of a conflict – How and why conflicts escalate; Chapter - 03: The causes and the sources of conflict at work; Chapter - 04: Managing conflict – An employment law perspective; Section - TWO: A practical guide to managing conflict; Chapter - 05: Measuring the costs of conflict and the impact of a toxic culture; Chapter - 06: The psychology of conflict and conflict management; Chapter - 07: Routes to resolution – Introducing the resolution spectrum; Chapter - 08: Developing a resolution framework to resolve conflicts and concerns at work; Chapter - 09: How to resolve a toxic workplace culture; Chapter - 10: Mediation – An in-depth analysis of its many benefits and applications; Chapter - 11: How to develop an internal mediation scheme; Chapter - 12: Total conflict management – A whole-system approach for managing conflict; Section - THREE: Resolution resources; Chapter - 13: A quick conflict health check; Chapter - 14: Glossary;

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Book SynopsisNadeem Khan is a futurist, speaker and consultant. Based in Lancaster, UK, he is Head of Strategy & Growth at Zosh Occupational Health Ltd (ZOHL) and the managing director of Optimizhr Ltd.Dave Millner has 30 years of consulting experience working with global organizations to offer a range of organizational development solutions underpinned by people analytics, based in St. Albans, UK. In 2021 he was named as one of the Most Influential HR Thinkers by HR Magazine.Trade Review"Rarely do I come across a book whose title so undersells its value, scope and practitioner insight as this 'Introduction to People Analytics'. Nadeem and Dave have distilled in a single volume all that a modern HR practitioner needs to know, do and embody to be an effective partner to their organization and a trusted advisor to their senior executives. Whilst fully informing the reader in the operational and strategic use of data and all that is required to be a people analyst it goes far beyond this to cover the broad and essential skills of the modern HR professional at the individual level and the shape, purpose and operating model for the future of the HR function itself. Full of examples of theory into practice, case studies, and thought leadership this is essential reading for every HR practitioner and ought to be the prime textbook in every undergraduate and Masters programme teaching the next generation of HR professionals." * Anton Fishman, Coach & Mentor, Business Adviser and Organizational Consultant *"Introduction to People Analytics has refined a new perspective in exploiting organizational data as a tool for performance improvement. With clarity, insight and a strong practical orientation from thought provoking case studies, this book is not only a typical book for HR practitioners but also an ideal book for any managers." * Dr. Danny Soetanto, Associate Professor in Entrepreneurship, University of South Australia *"The second edition provides a deep insight into the world of people analytics and the importance of delivering value within HR. This book will enable HR practitioners to use the power of data to bring real value to all leaders. It's a must for all HR practitioners at all levels as the age of data, analytics and actionable insights is developing at a rapid pace, so go ahead and join the revolution! This book will help you." * Hani Nabeel, Chief Behavioural Scientist, iPsychTec *"An absolute brilliant book by Khan and Millner on people analytics, and a must-read for every practitioner with the ambition to build a mature and accepted people analytics practice. The book reflects perfectly that people analytics is not only about data and methodologies, but also, or even more, about having a clear strategic alignment with your organization, and having a commercial mindset as HR. I wish I had this book when I started our journey 10 years ago." * Patrick Coolen, Global Head of HR Advanced Analytics, Workforce Management, HR Dashboards and Survey Management, ABN AMRO Bank N.V. *"Khan and Millner have built a bridge between HR analytics and value creation. They demonstrate how a pragmatic use of data can help HR practitioners ensure what they are doing is based on a proper analysis of the problem and therefore guarantee that their solutions will add value to the business increasing HR's credibility and impact." * Nick Holley, Director of Learning, CRF *"Introduction to People Analytics bridges the gap between theory and practice. It articulates the impact of exponentially evolving technology, disruptive yet evolving new ways of working and the art of creating business impact in a simple yet actionable framework and approach. Highly recommended title for both HR analytics professionals and HR business partners who play a critical business partnering role from problem identification to solution creation and delivery." * Ashish Sinha, Senior Partner & Head of People Analytics EMEA, Practice Leader *"Written by seasoned HR professionals, this book provides an insight into renowned organizations that have learnt and benefited from adopting this as part of their HR strategy. A must read for HR professionals who understand the importance of analysing data with an aim to align HR strategy with that of the broader business strategy." * Shuja ul Haque, Head of Talent, Learning & OD, Kuwait Energy *"Khan and Millner have further enhanced their excellent roadmap for the HR function to be more data-oriented and analytical in this second edition. They have provided multiple case studies and examples of what HR professionals need to do to become more strategic by adopting a commercial mindset that is rooted in the business and people analytics. A must read for anyone who wants to improve their engagement and impact with the business." * Alec Levenson, Senior Research Scientist, Centre for Effective Organizations, Marshall School of Business, University of Southern California *"This book advocates a seismic shift at how the HR profession looks at the contribution it can make. With the use of contemporary tools to analyse data, HR can place itself at the heart of a business strategy. The authors support that argument with illustrations from dynamic, successful, organizations. HR Directors will find much of value here. Chief Executives should do so too." * Malcolm Martin, Author, Human Resource Practice, Managing Director, Employer Solutions Ltd *"This second edition has clearly reiterated how data can be transformational in driving strategic people decisions in organizations of any size. With a whole variety of case studies that are relevant to me and my organization, this book has brought to life how data and the insight it provides are relevant for us too. This remains a game-changing contribution to the data discussion." * James Madeley, People Director, NearForm *"This book is invaluable in understanding the purpose of data, how to interpret and analyse it and knowing how to pragmatically apply this effectively within your business. This book is a must read for any HR practitioner who wants to get to grips with understanding the commercial mindset and how data can drive the future of the HR function." * Lisa Bailey, Head of HR, Aston Villa Football Club *"Introduction to People Analytics is such an important tool. It's the definite guide that provides both the theoretical foundations and the pragmatic applications of data analytics in the people function. This is a must-read book for beginners and experts looking to start their journey or improve their practice in the people analytics space." * Enrique Rubio, Founder, Hacking HR *"Nadeem and Dave have managed a nearly impossible task, seamlessly merging HR domain knowledge with practical models from the growing fields of data analytics/science and human capital reporting. This is an essential title for analytics professionals moving into HR and for HR professionals that want to harness the power of analytics for their organization. The quality and clarity of the text and the rich organizational case studies will have me reaching for this book again and again." * Laurence Hopkins, People & Culture Lead, Remuneration, Systems and Data, Spark New Zealand *"Does what it says on the tin! A truly 'practical guide to data-driven HR' that goes way beyond the basics of how people analytics can add value and gets under your skin to provoke real thinking and ideas. It challenges you to consider what this means for you as a HR professional, for your team, the organization you work in, and the individual experience of each employee - leaving you in no doubt that people analytics is a no brainer." * Heidi Lopez, Group Strategy Director, Liaison Group & Managing Director, Activ8 Intelligence *"Getting to grips with the latest possibilities and practical applications of data analytics can be tough for HR pros and leaders. This book makes it easier; it's great at breaking down the uses of people data, how to interpret and analyze it, and how to apply it in the best ways within your organization! I'd recommend Introduction to People Analytics to HRBPs and HR practitioners looking to get a better handle on the commercials and how data can drive better people processes." * Bill Banham, Editor, HR Gazette, Host of the HRchat Podcast *"This second edition provides a road map and guide to creating a modern people management function within any organization. I particularly liked the model of the HR Service Station vs. the HR Power Station...what would you rather be running? This book is for businesspeople who work in HR and the learnings within this volume will take you to the top of your game allowing you to be the best while managing a constantly changing environment. Just buy it!" * Gordon A Headley, BSc, CEng, MBA, FCIPD, VP HR, Vision RT Ltd *"Data and people analytics are increasingly becoming an important part of the HR function and this book clearly and comprehensively outlines what to do, how to do it and importantly how the HR practitioner needs to change their mindset to embrace more of a data driven approach. It's a must read." * Harris Daskalakis, President and CEO, Business College of Athens and Greek Institute of Maritime Education *"I commend Khan and Millner for encouraging HR to adopt a commercial approach, and acknowledging that the journey towards data-driven decision-making takes time. Because of the included case studies and thought leadership insights, the book effectively caters to executive needs regardless of where they are on their analytics journey. Everyone can leverage the book's content to make a meaningful impact. In my opinion, this book deserves a prominent place on the bookshelves of all decision-makers." * Sharna Wiblen, Senior Lecturer/Assistant Professor, Sydney Business School, University of Wollongong *"Resources are dispensable but people are not! I congratulate the authors on structuring a new view of 'people and analytics' in organizations - a pleasing step ahead of the human resources school. The content is well balanced with graphics and illustrations and this work should be high value reading for practicing managers and scholars of business." * Javaid Ahmed, Senior Fellow, Strategy and Market Innovation, Institute of Business Management, Pakistan *"It is a thought-provoking yet clear narrative that can serve as an excellent starting point for any Strategic HR Manager to think about what the changes in the modern world mean for their function and their business, and how to future-proof them - all based on solid evidence from analytics. The book will be of interest both to HR Managers, Strategic Managers, and consultants working in the area." * Dr Pavel Bogolyubov, Associate Professor, Department of Organization, Work and Technology Lancaster University Management School *Table of Contents Chapter - 00: Introducing the framework; Section - Part One: Context for change; Chapter - 01: Redefining HR: The context for change; Chapter - 02: The age of data and people analytics; Section - Part Two: Making the shift to a data-based approach; Chapter - 03: The commercial HR mindset; Chapter - 04: Developing new ways of working; Chapter - 05: Working with data; Section - Part Three: People analytics delivering value; Chapter - 06: A people analytics framework: Laying the foundations through metrics, reporting and core analytical activity; Chapter - 07: A people analytics framework: Identifying business insights from analytics; Chapter - 08: Delivering people analytics projects; Section - Part Four: Looking to the future; Chapter - 09: How to be more data-driven and people analytics-focused; Chapter - 10: The road ahead: Turning intent into tomorrow’s people function through people analytics;

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Book SynopsisDr Joan Swart is a coaching psychologist, accredited supervisor, researcher and author. Based in Cape Town, South Africa, she is the Corporate Programme Director at Coaching Minds. She developed the curriculum of the Jay Shetty Certification School and is an accredited supervisor at the Association for Coaching.Christine Guirguis is an Association For Coaching Certified Productivity and Performance Coach. She founded Advaya Project which provides people with the tools they need to reach their true potential. She is based in Cairo, Egypt.Trade Review"This book is a comprehensive toolkit for coaches looking to deepen their skills and help their clients achieve meaningful transformation. It covers the importance of self-awareness, self-management, supervision and wellbeing; along with neuroscience, enabling energy shifts, building strong habits, and working with clients' systems to create lasting change - would highly recommend!" * Katherine Tulpa, CEO Association for Coaching and Wisdom8 Ltd *"The Coach's Casebook is an outstanding resource for beginner coaches, with insights and chapters to also engage the more experienced coach. Full of witty, insightful and great examples, the contributors have brought coaching alive, showcasing the key attributes needed by every coach and explorations of key issues facing coaches in the 2020s. This book will be the place to start for every new coach." * Professor Jonathan Passmore, Henley Business School, UK *"The Coach's Casebook is a remarkable coaching manual that provides practical tools and techniques for both novice and experienced coaches. Highly recommended for anyone looking to take their coaching practice to the next level. " * Andrea Giraldez-Hayes PhD., Course Director, University of East London, UK *"This book provides a treasure trove of tools, techniques, approaches, and strategies that are vital for novice and experienced coaches' professional development. Written by experienced practitioners, the book is a fresh and welcome addition to professional guidebooks on coaching." * Dr Ioanna Iordanou, Reader in Human Resource Management, International Centre for Coaching and Mentoring Studies, Oxford Brookes Business School, UK *"The Coach's Casebook is a comprehensive volume, which will be an excellent resource for both new and seasoned coaches. It combines theory and practice, and topical issues, such as mental health and coaches' own self-care, which should be considered by all working in this field." * Dr Ana Paula Nacif, Lecturer and Module Leader for the Master of Positive Psychology and Coaching Psychology, University of East London, UK *Table of Contents Chapter - 01: Introduction and misconceptions of coaching; Section - ONE: Models and frameworks; Chapter - 02: The three Cs of coaching and professional practice; Chapter - 03: Awareness and accountability in coaching; Chapter - 04: Building habits; Section - TWO: Competencies; Chapter - 05: Coach supervision – who needs it?; Chapter - 06: Coaching presence; Chapter - 07: The importance of self-management for a coach; Chapter - 08: Are you listening to listening ? The art of listening; Chapter - 09: The power of non-directive questioning; Chapter - 10: Clarity from heart–brain connection to self-discovery; Chapter - 11: Seeking transformation versus focusing on solutions; Section - THREE: Approaches; Chapter - 12: Holistic transformation; Chapter - 13: Neuroscience-based coaching; Chapter - 14: Masculine/feminine energy aspects in coaching; Chapter - 15: Mindfulness and psychological flexibility in emotion-based coaching; Section - FOUR: Techniques and tools; Chapter - 16: Embodiment; Chapter - 17: Identifying and challenging blind spots in coaching; Chapter - 18: Coaching tools and techniques; Chapter - 19: The eyes watch but the brain sees – Visualization as a coaching tool for shifting the client’s present view; Chapter - 20: The Wheel of Life; Section - FIVE: Transforming theory into practice – Application and implementation; Chapter - 21: Transitioning from theory to practice; Chapter - 22: Imposter syndrome; Chapter - 23: Ikigai; Chapter - 24: Preventing burnout by attaining a healthy work and personal life balance; Chapter - 25: Combining coaching and mindfulness; Chapter - 26: Establishing an effective coaching dialogue; Chapter - 27: Expanding modes of mind – From doing to being and becoming; Chapter - 28: The power of intention – Life coaching and the gap between intention and action; Chapter - 29: Overcoming fear: Stepping out of your comfort zone; Section - SIX: Transforming theory into practice – Execution; Chapter - 30: Goal setting – be SMARTER!; Chapter - 31: Sustaining and committing to action; Chapter - 32: The discovery call; Chapter - 33: Coaching ethics – don’t be a plastic coach!; Chapter - 34: Structuring the session (or not); Chapter - 35: Questioning techniques; Section - SEVEN: Special niches and target groups; Chapter - 36: Leadership and executive coaching; Chapter - 37: Coaching and mental health; Chapter - 38: Coaching ‘difficult’ personality types; Chapter - 39: Empowering women to overcome cultural barriers; Chapter - 40: Conclusion;

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Book SynopsisNick Hernandez is the CEO and Founder of 360Learning, and a leading advisor and investor in the SaaS technology industry. Driven by his passion for improving the way we solve problems together through learning, Nick founded 360Learning in 2013, and has since grown the company into a leader in the EdTech sector. In late 2021, Nick and his team secured funding from Sumeru, SoftBank, and Silverlake for 360Learning to continue championing upskilling from within through collaborative learning. He is based in Paris, France.Trade Review"Finally a book that understands not just the theory of collaborative learning but also understands how to roll its sleeves up and make it happen. I really enjoyed Nick's book. He breaks down the blueprint of collaborative learning and how to overcome typical challenges. This will be a benefit to anyone who reads it." * Danny Seals, Co-Founder, Venndorly *"Nick's passion for collaborative learning shines through; that provides energy for the reader! There are some excellent case studies which provide a good context for the thinking." * Andy Lancaster, Head of Learning, CIPD (The Chartered Institute of Personnel Development) *"As Nick Hernandez points out in Collaborative Learning, the non-conscious nature of knowledge, per the research of Richard E. Clark, Ed.D., is the challenge, especially for High Stakes Performance. If the risks and rewards at stake allow, iterative and collaborative means for developing information and instruction are almost always better, faster and cheaper than most L&D organizations' approaches." * Guy W. Wallace, President, EPPIC Inc. *"One barrier to changing how learning is delivered is quantitative justification that the change will solve critical business problems. Nick has pulled together a comprehensive guide defining what collaborative learning is, why it matters and exactly how this dynamic change will have a measurable impact on some of the most critical problems keeping business executives up at night. He does all this while artfully highlighting 360Learning's role in making collaborative learning a reality. I also appreciate his sincere recognition that making the change comes with challenges and provides practical guidance on overcoming those challenges." * Christopher Lind, Founder & Principal Advisor, Learning Sharks/Learning Tech Talks *"In L&D, books that stick are the ones that simply answer the question 'how do I make this work in my organization?' Nick absolutely nails this in his guide to collaborative learning. It's filled with well-researched thinking, real-world examples and obstacles that learning professionals may face when trying to implement this approach within their business. I found myself continually flicking back to how collaborative learning can be applied to different stages of the employee journey and how it enhances culture. It is smart, incredibly practical and nuanced, providing me and my team with plenty of ideas to put into action. This is a must-read book that not only challenges the status quo, but one that L&D professionals can rely on to inspire them to make stuff happen." * Adam Harwood, Associate Director of Talent and Culture, Biotechnology *"Something's always sat wrong with me in professional and corporate L&D. It's felt overly programmatic and formulaic. Enter Nick Hernandez and this book. All the chapters are well researched, storified and practical. This book is culture-enhancing and spark-inducing. We've been waiting for this work without truly knowing so; and from now, all learners stand to gain when you apply the urges, tools and approaches contained here. I'd lost faith in learning; it's now restored." * Perry Timms, Founder/Chief Energy Officer, PTHR *"Collaborative learning is one of the defining characteristics of high performing learning organizations - talked about by many but practiced by few. It's time for action! I'd echo Nick's own advice in this book - pick it up, use the ideas in the case studies and stories - test them, experiment with them and see what works!" * Laura Overton, Award winning L&D analyst; Founder, Learning Changemakers *"Nick makes a strong case for the power, the impact and the absolute necessity of collaborative learning in today's increasingly digital and remote workplaces. Yesterday's top-down learning approaches no longer serve our businesses or employees. It is well past time to put learners in the driver's seat of their own performance and development. Collaborative learning does just that." * Bob Mosher, CEO/Chief Learning Evangelist, APPLY Synergies *Table of Contents Chapter - 00: Foreword by Josh Bersin; Chapter - 01: The courses you loved vs the experts you know; Chapter - 02: The collaborative learning blueprint for upskilling from within; Chapter - 03: Why we need collaborative learning today; Chapter - 04: The science of shared expertise; Chapter - 05: Territorial, defensive, siloed; Chapter - 06: Collaborative learning as a culture enhancer; Chapter - 07: How upskilling from within through collaborative learning can guide the employee journey; Chapter - 08: Common obstacles to realizing the value of collaborative learning – and how to overcome them; Chapter - 09: How the world’s leading experts are leveraging collective knowledge to solve impossible problems; Chapter - 10: Convexity; Chapter - 11: How can we make upskilling from within through collaborative learning more than just another hot L&D trend?; Chapter - 12: Does the shift to upskilling from within through collaborative learning spell the end of L&D as we know it?; Chapter - 13: How collaborative learning helps prove learning impact; Chapter - 14: How collaborative learning is transforming industries; Chapter - 15: The future of upskilling from within through collaborative learning; Chapter - 16: Conclusion;

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Book SynopsisMichael Armstrong is the UK's bestselling author of HRM books including Armstrong's Handbook of Human Resource Management Practice. Based in London, UK, he is a former Chief Examiner of the Chartered Institute of Personnel and Development (CIPD). Duncan Brown is an independent rewards adviser and researcher. He has more than 30 years' experience with employers including IES, Aon Hewitt, PwC and Willis Towers Watson. He also spent five years as Assistant Director General and head of research and policy at the CIPD.Trade Review"That book has been my bible. This book is the Reward go-to reference point for academics and practitioners alike; the launch pad for a thousand reward schemes, research projects and student dissertations. I have drawn on it to teach Strategic Reward to Masters and MBA students. From two renowned experts in the field this latest edition has been substantially updated to cover contemporary topics. It's the only Reward book you will need." * Carol Woodhams, Professor of HRM, Surrey Business School and HR Magazine’s Most Influential HR Thinker of 2023 *"This 7th edition of Armstrong's Handbook of Reward Management Practice is a must read for all compensation, benefits and rewards professionals and students. In addition to case studies and top-notch figures and tables peppered throughout, the authors include practical implications and a list of handy references at the end of every chapter. My hardcopy is always close at hand." * Dr. Phil Bryant, Editor-in-Chief, Compensation & Benefits Review and Associate Professor, Columbus State University *"Comprehensive, insightful and engaging - a must have for all Reward practitioners." * Nishant Mahajan, Senior Principal, Mercer *"An excellent reward handbook for our times. Loved the practical implications sections. A must read for these unprecedented and challenging times for those seeking fair and equitable reward management practices." * Fiona Evans FCIPD, Director of People and Culture, RSPCA *"An astonishingly comprehensive guide that locates reward in its changing context and restores its key role in the achievement of social equality and dignity at work. This handbook is essential for HR practitioners, for students and teachers of management in its widest sense but also for all involved in setting pay in the public and private sectors." * Professor Sian Moore (FHEA), Fellow of the Academy of Social Sciences, Director, Public Services International Research Unit (PSIRU) and Co-Director, Centre for Research on Employment and Work (CREW) *"Armstrong's Handbook of Reward Management Practice is a must-read for all HR and Reward practitioners and the go-to for all things reward. It not only provides the research, principles and psychology of reward but how to make it work in practice too. It's comprehensive and up to date to ensure your reward practices are robust and relevant as well as being accessible and practical too. It's rooted in data and evidence and offers practical application." * Martyn Dicker, Director of People at UNICEF UK *"This is an extraordinarily comprehensive book on reward. It reflects the need to have a helicopter approach - sweeping across broad framing environmental themes down to details such as how to design job family structures. A must for any reward professional." * Michael Rose, Reward strategy adviser, Speaker and Author *"Pulling together every reward theory and principle, while contextualizing for a post-Brexit, post-Pandemic, cost-of-living workplace, Armstrong and Brown once again deliver the practical 'industry bible' every reward professional needs." * Debi O'Donovan, Co-founder & Director, Reward & Employee Benefits Association *"Armstrong and Brown provide a deep and updated outlook into reward management prompting us to step back and challenge our practices while mastering the integration of team engagement and ESG considerations into the modern HR landscape." * Laetitia Brun, Chief Human Resources Officer, Getlink Group *"I am pleased to wholeheartedly endorse this reward management handbook, which stands as an indispensable resource for anyone seeking a comprehensive understanding of this crucial field. With its well-structured content and contemporary insights, the book skilfully navigates the intricate landscape of reward management. The authors have masterfully blended academic rigor with practical relevance, providing readers with a balanced and up-to-date perspective on the subject. As an academic in human resource management, I found the book to be a valuable guide that offers not only a solid theoretical foundation but also actionable strategies that can be applied in real-world contexts. Whether you are a student, a professional in the field, or anyone interested in optimising employee motivation and performance, this textbook is a must-read. Its insightful analysis and practical applications make it an indispensable companion that will undoubtedly contribute to enhancing your knowledge and expertise in reward management." * Jean Qi Wei, Senior lecturer in HRM, Kingston University, Business School *Table of Contents Chapter - 00: Introduction; Section - ONE: Fundamentals of reward management; Chapter - 01: Reward management – An overview; Chapter - 02: Strategic reward; Chapter - 03: Total reward; Section - TWO: Aspects of reward management; Chapter - 04: Factors affecting reward; Chapter - 05: Financial rewards; Chapter - 06: Non-financial rewards; Chapter - 07: Motivation and reward; Chapter - 08: Engagement and reward; Chapter - 09: Performance and reward; Chapter - 10: Financial well-being; Chapter - 11: The gender pay gap; Chapter - 12: The ethical approach to reward and performance management; Section - Section THREE: Base pay management; Chapter - 13: Job evaluation; Chapter - 14: Market pricing; Chapter - 15: Grade and pay structures; Section - FOUR: Rewarding and recognizing performance; Chapter - 16: Pay progression through contingent pay; Chapter - 17: Bonus schemes; Chapter - 18: Team pay; Chapter - 19: Rewarding for business performance; Chapter - 20: Recognition; Section - FIVE: Rewarding special groups; Chapter - 21: Rewarding chief executives; Chapter - 22: Rewarding sales and customer service staff; Chapter - 23: Rewarding knowledge workers; Chapter - 24: Rewarding manual workers; Chapter - 25: International reward; Section - SIX: Employee benefits; Chapter - 26: Employee pensions and benefits; Chapter - 27: Flexible benefits; Section - SEVEN: The practice of reward management; Chapter - 28: Evidence-based reward management; Chapter - 29: Managing reward systems; Chapter - 30: Managing reward risk; Chapter - 31: Responsibility for reward; Chapter - 32: Reward management developments in the UK

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Book SynopsisMichael Armstrong is the UK's bestselling author of HRM books including Armstrong's Handbook of Human Resource Management Practice. Based in London, UK, he is a former Chief Examiner of the Chartered Institute of Personnel and Development (CIPD). Duncan Brown is an independent rewards adviser and researcher. He has more than 30 years' experience with employers including IES, Aon Hewitt, PwC and Willis Towers Watson. He also spent five years as Assistant Director General and head of research and policy at the CIPD.Trade Review"That book has been my bible. This book is the Reward go-to reference point for academics and practitioners alike; the launch pad for a thousand reward schemes, research projects and student dissertations. I have drawn on it to teach Strategic Reward to Masters and MBA students. From two renowned experts in the field this latest edition has been substantially updated to cover contemporary topics. It's the only Reward book you will need." * Carol Woodhams, Professor of HRM, Surrey Business School and HR Magazine’s Most Influential HR Thinker of 2023 *"This 7th edition of Armstrong's Handbook of Reward Management Practice is a must read for all compensation, benefits and rewards professionals and students. In addition to case studies and top-notch figures and tables peppered throughout, the authors include practical implications and a list of handy references at the end of every chapter. My hardcopy is always close at hand." * Dr. Phil Bryant, Editor-in-Chief, Compensation & Benefits Review and Associate Professor, Columbus State University *"Comprehensive, insightful and engaging - a must have for all Reward practitioners." * Nishant Mahajan, Senior Principal, Mercer *"An excellent reward handbook for our times. Loved the practical implications sections. A must read for these unprecedented and challenging times for those seeking fair and equitable reward management practices." * Fiona Evans FCIPD, Director of People and Culture, RSPCA *"An astonishingly comprehensive guide that locates reward in its changing context and restores its key role in the achievement of social equality and dignity at work. This handbook is essential for HR practitioners, for students and teachers of management in its widest sense but also for all involved in setting pay in the public and private sectors." * Professor Sian Moore (FHEA), Fellow of the Academy of Social Sciences, Director, Public Services International Research Unit (PSIRU) and Co-Director, Centre for Research on Employment and Work (CREW) *"Armstrong's Handbook of Reward Management Practice is a must-read for all HR and Reward practitioners and the go-to for all things reward. It not only provides the research, principles and psychology of reward but how to make it work in practice too. It's comprehensive and up to date to ensure your reward practices are robust and relevant as well as being accessible and practical too. It's rooted in data and evidence and offers practical application." * Martyn Dicker, Director of People at UNICEF UK *"This is an extraordinarily comprehensive book on reward. It reflects the need to have a helicopter approach - sweeping across broad framing environmental themes down to details such as how to design job family structures. A must for any reward professional." * Michael Rose, Reward strategy adviser, Speaker and Author *"Pulling together every reward theory and principle, while contextualizing for a post-Brexit, post-Pandemic, cost-of-living workplace, Armstrong and Brown once again deliver the practical 'industry bible' every reward professional needs." * Debi O'Donovan, Co-founder & Director, Reward & Employee Benefits Association *"Armstrong and Brown provide a deep and updated outlook into reward management prompting us to step back and challenge our practices while mastering the integration of team engagement and ESG considerations into the modern HR landscape." * Laetitia Brun, Chief Human Resources Officer, Getlink Group *"I am pleased to wholeheartedly endorse this reward management handbook, which stands as an indispensable resource for anyone seeking a comprehensive understanding of this crucial field. With its well-structured content and contemporary insights, the book skilfully navigates the intricate landscape of reward management. The authors have masterfully blended academic rigor with practical relevance, providing readers with a balanced and up-to-date perspective on the subject. As an academic in human resource management, I found the book to be a valuable guide that offers not only a solid theoretical foundation but also actionable strategies that can be applied in real-world contexts. Whether you are a student, a professional in the field, or anyone interested in optimising employee motivation and performance, this textbook is a must-read. Its insightful analysis and practical applications make it an indispensable companion that will undoubtedly contribute to enhancing your knowledge and expertise in reward management." * Jean Qi Wei, Senior lecturer in HRM, Kingston University, Business School *Table of Contents Chapter - 00: Introduction; Section - ONE: Fundamentals of reward management; Chapter - 01: Reward management – An overview; Chapter - 02: Strategic reward; Chapter - 03: Total reward; Section - TWO: Aspects of reward management; Chapter - 04: Factors affecting reward; Chapter - 05: Financial rewards; Chapter - 06: Non-financial rewards; Chapter - 07: Motivation and reward; Chapter - 08: Engagement and reward; Chapter - 09: Performance and reward; Chapter - 10: Financial well-being; Chapter - 11: The gender pay gap; Chapter - 12: The ethical approach to reward and performance management; Section - Section THREE: Base pay management; Chapter - 13: Job evaluation; Chapter - 14: Market pricing; Chapter - 15: Grade and pay structures; Section - FOUR: Rewarding and recognizing performance; Chapter - 16: Pay progression through contingent pay; Chapter - 17: Bonus schemes; Chapter - 18: Team pay; Chapter - 19: Rewarding for business performance; Chapter - 20: Recognition; Section - FIVE: Rewarding special groups; Chapter - 21: Rewarding chief executives; Chapter - 22: Rewarding sales and customer service staff; Chapter - 23: Rewarding knowledge workers; Chapter - 24: Rewarding manual workers; Chapter - 25: International reward; Section - SIX: Employee benefits; Chapter - 26: Employee pensions and benefits; Chapter - 27: Flexible benefits; Section - SEVEN: The practice of reward management; Chapter - 28: Evidence-based reward management; Chapter - 29: Managing reward systems; Chapter - 30: Managing reward risk; Chapter - 31: Responsibility for reward; Chapter - 32: Reward management developments in the UK

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Book SynopsisCiarán McFadden is a Senior Lecturer in Organizational Behaviour and Human Resource Management at the University of Stirling, UK. His interdisciplinary research explores the workplace and career experiences of LGBTQ+ and neurodiverse employees, labour market discrimination and identity in organizations and has been published in numerous peer-reviewed journals and several books.

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Book SynopsisIan Hesketh is the Senior Responsible Owner for the National Police Wellbeing Service UK, Wellbeing Lead for the UK College of Policing and works with the National Forum for Health and Wellbeing at Work at the Alliance Manchester Business School. He is a visiting fellow at Durham University Business School and the Open University. Professor Sir Cary Cooper is 50th Anniversary Professor of Organizational Psychology and Health at the University of Manchester. Based in Manchester, UK, he is the former President of the Chartered Institute of Personnel and Development (CIPD).Trade Review"A vital read for anyone embarking on or refining a strategic approach to wellbeing in the workplace. Cary and Ian have created a perfect blend of theory and practical application, making the evidence-base accessible to everyday business leaders. A bang up-to-date guide that gets to the heart of what really matters in the current times." * Charles Alberts, Global Head of Wellbeing and People Experience, Clifford Chance LLP *"Since the very popular first edition the world of work has been changed by seismic events beyond our control. This new edition re-positions the issues, exposes the challenges and shows how employee wellbeing has become truly centre stage and crucial to employee health and productivity. The practical advice is much to be applauded as well." * Professor Dame Carol Black, DBE, FRCP, British physician and former advisor to the British Government on workplace health *"This new edition provides great insights on why wellbeing is so important, as well as clear guidance on how to think strategically to make a real difference to all our people. A good wellbeing strategy should be at the core of our thinking about work and the workplace for the future, which will be good for our people, good for positive organizational outcomes, and ultimately good for our wider economy and society as well." * Peter Cheese, Chief Executive, CIPD *Table of Contents Chapter - 00: Introduction; Chapter - 01: Wellbeing – what has changed?; Chapter - 02: Getting started; Chapter - 03: Promoting workplace wellbeing; Chapter - 04: Problems and pitfalls; Chapter - 05: Monitoring and evaluating; Chapter - 06: Tools and legislation; Chapter - 07: References;

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Book SynopsisDonald Clark has over 35 years' experience in online learning, simulations, virtual reality, mobile and artificial intelligence projects. He was a founding member of Epic Group plc and the founder and CEO of Wildfire Learning. He is a frequent global speaker, blogger, advisor and researcher and is also a Visiting Professor at the University of Derby. Based in Brighton, UK, he is the author of Artificial Intelligence for Learning, Learning Experience Design and Learning Technology, all published by Kogan Page.Trade Review"This groundbreaking book on the metaverse is a must-read for anyone interested in the future of learning. With expert insights and compelling research, the author illuminates the immense potential of immersive technologies. It is an essential resource for educators and learners seeking to navigate the exciting realm of the metaverse and unlock new frontiers in education." * Sheila Jagannathan, Global Head, Open Learning, World Bank *"Excitement about the metaverse died down towards the start of 2023, its oxygen stolen by the arrival of Generative Pre-trained Transformers (GPTs) - astonishingly capable AI models. But the metaverse will be back: the tech giants (especially Apple and Meta) are still spending vast sums on its development. It is best understood as the internet in 3D, the application of extended reality, including virtual reality (VR), augmented reality (AR) and mixed reality (MR). These technologies are going to be enormously influential in every aspect of life, and perhaps most of all in education. There is no better guide to this exciting new world than Donald Clark, who has been at the cutting edge of education technology for over 35 years. Not only does he talk and write with deep expertise, but also engagingly and entertainingly. What fun!" * Calum Chace, Author, Surviving AI, Global keynote speaker *"Donald Clark gives a great overview of learning and the metaverse, easing us in with an exploration of the term before deeply immersing the reader into a myriad of benefits. Part three is particularly insightful, as he shows his specialism in learning technologies. I left with a much better understanding of the topic, and recommend the second half to experienced professionals in L&D." * Tom Ffiske, Editor, Immersive Wire *Table of Contents Chapter - 01: What is the metaverse?; Chapter - 02: The origins of the metaverse; Chapter - 03: What does the metaverse mean for learning and development?; Chapter - 04: Evidence for learning and the metaverse; Chapter - 05: Virtual Reality (VR); Chapter - 06: Augmented Reality (AR); Chapter - 07: Gamification; Chapter - 08: Simulations; Chapter - 09: Immersive technologies; Chapter - 10: Web 3.0; Chapter - 11: Designing learning for the metaverse; Chapter - 12: ROI of learning in the metaverse; Chapter - 13: Lessons for the future of learning; Chapter - 14: Glossary; Chapter - 15: List of acronyms

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Book SynopsisKeith Keating is a Chief Learning Officer at BDO and Academic Director for the University of Pennsylvania's CLO doctoral program. A respected industry author and keynote speaker, he has more than 20 years' experience in the Learning and Development (L&D) industry. He champions lifelong learning as the pathway to seizing control of one's career trajectory and is also an advocate for talent development. He leverages his platform to emphasize human talent as the cornerstone of organizational success. He resides in Toronto, Canada.Trade Review"Embark on a journey of transformation with The Trusted Learning Advisor. This book is a treasure trove of strategies, tools and insights to transition from a traditional L&D role to a trusted business partner. Let it guide you and your colleagues towards becoming change agents for learning, development and business performance!" * Elliott Masie, Chair, The MASIE Learning Foundation *"Dr. Keating's groundbreaking work serves as a transformative compass for L&D professionals and academics alike, offering not only an update on the latest in learning science but also illuminating the path towards fostering trust and building impactful relationships." * Dr. Raghu Krishnamoorthy, Director, University of Pennsylvania’s Chief Learning Officer Executive Doctoral Program *"The story of talent development is being actively rewritten. HR and learning professionals need to rapidly rethink how they prepare the workforce and workplace to address the evolving complexity of work. To develop and grow a future-ready workforce, L&D must bring a strong perspective, a flexible and strategic approach and an end-to-end mindset to developing talent. In this book, Dr. Keating presents an actionable approach to help reverse the malaise that many L&D organizations now find themselves in. He offers an approach that recognizes how we must become more connected to the business, more consistent in our solutions and more credible as trusted advisors that enable the outcomes both the business and the workforce need in today's work environments." * Brandon Carson, Global Head of Learning, Starbucks *"Steeped in practical wisdom, The Trusted Learning Advisor is a game-changer for every L&D professional. It urges you to redefine your role, align your strategies with the business objectives and prove the value of learning interventions. Let this book be your guide in your journey from being a simple order-taker to an indispensable strategic partner." * Matthew Daniel, Senior Principal of Talent Strategist, Guild Education *"WARNING: This book contains learning and development GOLD. This notion of being an order taker is a constant battle in the L&D world. Many of us struggle with this daily. Dr. Keating has so eloquently articulated practical insights and strategies that will allow any learning professional to navigate the important role of the 'Trusted Learning Advisor'. It is so important that those struggles don't become battles, but rather opportunities to build strong relationships with strategic partners. Once the key is turned, prepare to unlock excellence and the full potential of your learning programs!" * Stephanie Curry, Manager, Cadillac Academy *"The ability to learn, unlearn and relearn has never been more critical for organizations in these challenging times. Dr. Keating's The Trusted Learning Advisor provides readers with practical wisdom, invaluable tools and transformative strategies that equip L&D professionals with all the tools they need to lead their companies to become places where learning is a strategic advantage." * Paul Estes, VP, Magic Leap *"For years, the HR function has been striving to transition to the role of trusted business advisors. All too often the Learning & Development function has forgotten that it is either directly part of the HR function or at least tangentially connected with the explicit goal of unleashing the capability of both individual employees and the collective organization. In his book, The Trusted Learning Advisor, Dr. Keith Keating aptly zeros in on this oft made mistake of L&D leaders and highlights proven practices that can help the most junior to the most senior L&D leaders become trusted advisors to the business. His book is a must read for any L&D leader looking to bring true purpose to their role and impact to their organization." * Clint Kofford, Chief Talent Officer, Covetrus *"There is a great change that needs to be made in the learning and development industry and leaders like Keith Keating, who have the authority, experience and clearly well researched practices to back it up, are going to be the ones to help strengthen the wave of momentum. The Trusted Learning Advisor provides a truth and sincerity that needs to be heard, while giving you tangible and practical strategies to evolve and be better integrated into the learning worlds of your organizations. Read it." * Lauren Waldman, Founder and Learning Scientist, Learning Pirate Inc. *"Embrace the future of learning and development with The Trusted Learning Advisor. This captivating book offers L&D professionals a wealth of practical advice, tools, and strategies to elevate their role from order-taker to trusted strategic partner. By aligning learning strategies with business objectives and influencing key stakeholders, you'll become a driving force behind your organization's growth and transformation. Prepare to embark on a journey of personal and professional transformation with this invaluable guide." * Alison Redpath, Learning Leader, HSBC *"An L&D champion and a Trusted Learning Advisor himself, Dr Keith Keating now shares over 20 years of invaluable, hard-earned experience on navigating the challenging, day-to-day delivery of corporate L&D and performance improvement successfully. Leaving no stone unturned, he covers everything from managing stakeholder expectations right through to personal, continuous development and branding. A motivational and experienced mentor, Keith's optimism and positivity throughout is infectious. I highly recommend The Trusted Learning Advisor to anyone, from those only starting out in L&D, to those looking to reflect upon and improve their current practice." * Dr. Markus Bernhardt, Consultant, ChangeUp Operations *"The role of the L&D professional must transform to meet stakeholder and shareholder demands. The Trusted Learning Advisor outlines this transformative pathway to ensure that the role L&D plays is no longer a transaction, but rather strategic partners with credibility and reliability. This is a must read for any L&D professional!" * Dr. Chris Bittinger, President, Open Pivot *"The Trusted Learning Advisor effectively captures an approach that will allow learning practitioners to ensure they deliver real organizational value. Developing the skills to become an internal consultant that can genuinely move the needle is priceless and timeless." * Adam Stedham, CEO, GP Strategies *Table of Contents Chapter - 01: Introduction to Trusted Learning Advisors; Chapter - 02: Understanding Order Takers; Chapter - 03: Why do we need to evolve?; Chapter - 04: What makes a Trusted Learning Advisor?; Chapter - 05: The Art of Trust Chapter - 06: Building Relationships Chapter - 07: Taking the Order; Chapter - 08: Defining the value of Trusted Learning Advisors; Chapter - 09: Best Practices of Trusted Learning Advisors

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Book SynopsisAnna Tavis, Ph.D., based in New York City, New York, is Clinical Professor, Department Chair of the Human Capital Management Department at NYU's School of Professional Studies. She is co-author of Humans at Work, also published by Kogan Page.Woody Woodward, PhD, PCC, is Director of the Coaching Innovation Lab and leads the Master of Science degree program in Executive Coaching and Organizational Consulting at NYU's School of Professional Studies. He sits on the Board of Directors of the International Coaching Federation Thought Leadership Institute.Trade Review"This is an important and timely book, shining a light on the rapid growth of professional coaching in the workplace and its superpower to change behaviors and transform organizations." * Jack Prevezer, COO and Co-founder, EZRA *"This book takes you on an unusual and exciting journey of understanding, appreciating and embracing the many ways, turns and discoveries about the benefits of the intersection of technology and professional coaching. Some fairly obvious, others delightfully surprising. The Digital Coaching Revolution is a gift for all of us who try to better comprehend and, more importantly, better utilize technology and coaching." * Magda Mook, CEO, International Coaching Federation *"Coaching has grown as an organizational intervention since the start of the millennium. It has become almost ubiquitous in enterprise organization. But how can HR leaders leverage the revolution of AI and digital which has been sweeping through coaching since 2020? This highly practical book provides the insights and knowledge to help HR professionals navigate the intersection between coaching and technology and emerge as more informed and more effective consumers of coaching services." * Jonathan Passmore, SVP EZRA & professor of coaching at Henley Business School, UK *"The Digital Coaching Revolution is an important resource that chronicles the evolution of coaching and also provides a roadmap for how technology can be used to democratize coaching and enable every employee in any size organization to benefit from at-scale and tech-enabled professional development. Tavis and Woodward have created a vibrant global community of coaching and professional development leaders at NYU and beyond who will surely influence the workplace and what it means to develop employees for years to come." * Angie Kamath, Harvey Stedman Dean of the School of Professional Studies New York University *"I enthusiastically recommend Woody Woodward and Anna Tavis' important work on The Digital Coaching Revolution to anyone interested in digital learning, leadership development and coaching at scale. Thematically, the book very much aligns with what we hear from our global clients every day about the transformation, or "Third Wave" of Professional Coaching. As the authors stress, managing coaching at scale across an enterprise can achieve definitive and significant organization change- but only if it is approached in a holistic, connected way blending deep coaching expertise, emerging technologies and new operating models. That's less disruptive and revolutionary than it may seem; as the authors note it is more about making sustainable enterprise-wide investments based on what we know works over a reasonable time horizon." * Mark D. Arian, CEO, Consulting, Korn Ferry *"The history and evolution of coaching is meticulously documented in this practical and timely book from Woody Woodward and Anna Tavis. Coaches who are trained to facilitate change in clients are grappling with the changes required to keep up with the coaching revolution. Learning and development professionals are feeling the pressure to develop the skills needed for a VUCA world. How we train coaches and deploy coaching must match the needs of a rapidly changing landscape. Woodward and Tavis are the pioneers we need to explore and stake our claim in the new digital landscape." * Ruth Reitmeier, Director of Coaching at Rice Business, Rice University *"Tavis and Woodward have written the definitive guide to digital coaching with detailed analysis of its origins and future in the age of AI. The book connects purpose, history, technology and coaching best practices in various fields. It is a must read for anyone interested in coaching as a discipline and how technology is expanding its impact." * Brenda Sugrue, Global Chief Learning Officer, EY *"As coaching leaders and practitioners, we ask our organizations and clients to consider how they became what they are today and reflect on whether the same strengths, skills and attributes will work for them in the future. This book is an excellent synopsis of where the coaching industry has been and where it's going, inviting us to consider if and how much we are evolving with it and how ready we are to lead it into the next phase of its future." * Nicole Forward, Head of Executive Coaching, Netflix *"The Digital Coaching Revolution is an indispensable guide for anyone dedicated to the evolution of learning and development in the digital era. This book emphasizes the integration of AI and data analytics in crafting personalized learning experiences. It also offers valuable insights for L&D professionals who want to enhance their coaching methodologies in the digital age." * Melissa Daimler, Chief Learning Officer at Udemy, Author of ReCulturing *"Exploring the cutting-edge world of executive coaching, Anna Tavis and Woody Woodward's book offers an insightful and comprehensive examination of the latest coaching technologies. Its in-depth analysis and practical case studies make it an invaluable resource for professionals seeking to enhance their coaching methodologies. This book is a testament to the transformative power of innovative coaching tools and strategies and is a must-read for anyone involved in executive coaching." * Alex Alonso, Ph.D., SHRM Chief Knowledge Officer & CEO Academy, author of Talking Taboo & Unsung Heroes *"The Digital Coaching Revolution is as compelling as it is timely. It captures not just the future of coaching, but also how it fits into the system of healthcare. A necessary read for both the aspiring and seasoned professional." * Neal Sundberg, Senior Director of Coaching at Headspace *"The Digital Coaching Revolution is an essential read for anyone looking to understand the profound impact of technology and analytics in the field of coaching. In the authors' vision of future organizations, every employee will enjoy the benefits of personalized coaching, guided by the insights and precision offered by artificial intelligence and data analytics. This transformation democratizes accessibility to coaching but elevates it to be more grounded in evidence and tailored to individuals. This book is a guide for all leaders, coaches and HR professionals who aspire to thrive in an era where AI-driven coaching is not just a luxury, but a fundamental tool for professional success." * David Green, Managing Partner at Insight222, co-author of Excellence in People Analytics, host of the Digital HR Leaders podcast *"In an era defined by unprecedented change and technological advancements, The Digital Coaching Revolution explores the intersection between the professionalization of coaching and the adoption of digital technologies. Authored with scholarly insight, this book tracks the parallel lifecycles of these two dynamic forces, offering a compelling narrative on their convergence and the profound impact it has on the coaching landscape. By providing an academic lens to this burgeoning industry, the authors adeptly synthesize core issues and trends. In doing so, they shed light on how technology is not merely a tool but a catalyst for a fundamental reassessment of coaching-prompting reflection on its essence, delivery methods and, most significantly, its role in the ever-evolving landscape of organizational learning and development." * Shonna Waters, PhD, ACC, SHRM-SCP, Vice President, Executive Advisory, BetterUp *"This timely book is essential reading for anyone interested in understanding how technology will revolutionize organizational coaching and why there has never been a better opportunity to connect science, technology, and human expertize to improve people's experience at work and careers." * Tomas Chamorro Premuzik, Ph.D, Chief Innovation Officer at ManpowerGroup and Professor of Business Psychology at University College London *"The Digital Coaching Revolution explores the transformative power of AI in coaching across various settings including work, personal spaces, education and healthcare. In today's fast-paced world of constant transformation, deeply understanding how technology and AI can make a significant positive impact on work and life is critical. This book serves as an essential guide to understanding and navigating the evolving landscape of AI coaching. A must-read for anyone interested in the future of coaching, making it more accessible, inclusive and personalized." * Kathi Enderes, PhD, SVP Research and Global Industry Analyst, The Josh Bersin Company *Table of Contents Chapter - 00: Introduction; Chapter - 01: The History and Evolution of Executive and Professional Coaching; Chapter - 02: Who are the Coaches and What do they do; Chapter - 03: The Unfolding Journey of Digital Coaching in Organizations; Chapter - 04: The Tech and Data Revolution; Chapter - 05: Lessons from Sports; Chapter - 06: Expanding the Coaching Perspectives: Coaching for Health and Wellbeing; Chapter - 07: L&D Coaching Transformed: Navigating Learning in the Digital Age; Chapter - 08: The New Frontiers of Chatbot and AI; Chapter - 09: Inclusive Coaching; Chapter - 10: Who Qualifies as a Coach?; Chapter - 11: Conclusion

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Book SynopsisProfessor Julie Hodges is a leading international expert on change in organizations and is currently a Professor of Organizational Change at Durham University Business School, UK. Prior to this, she worked as a business consultant for over 20 years in several profit and non-profit organizations including PwC, Vertex and the UK British Council. She is the author of several books including Managing and Leading People through Organizational Change and Consultancy, Organizational Development and Change, both published by Kogan Page.Trade Review"The book focuses on how to achieve engagement and active participation of stakeholders with the organizational change. It introduces a cyclical business transformation framework and its associated principles, which I find particularly appealing as they offer practical guidance on how to establish a change management approach that prioritizes people over processes. Readers will also find the many case studies as a great source of insight that provide valuable lessons learned directly from the field. In essence, this book is an essential read for anyone seeking to navigate the complexities of effecting successful, people-first change in our post-pandemic, fast-paced and hybrid world." * Peter Scheytt, Transformation Manager at Cognizant Netcentric, Munich, Germany *"People-Centric Organizational Change emerges as a beacon of accessible guidance for leaders navigating the post-pandemic and economic crisis era. Bringing us up to date with the impact of generative AI and geopolitical turmoil, the book not only acknowledges the external pressures we face but seamlessly integrates them into its framework, offering a comprehensive guide to managing change amidst adversity. With thought-provoking case-studies, chapter questions and prompts for turning strategy into action, this is not merely a book; it is a manifesto for a new era of leadership-one that recognizes the value of a people-centric approach in achieving lasting transformation." * Jaimie Brown, Senior Director Change Management, Medical Affairs EMEA M&D Communications & Change Management, Astellas, UK *"With a clear structure spanning from theory to practice, People-Centric Organizational Change guides readers through the complex challenges of involving people in transformation processes and preparing them for uncertainties. The selected case studies are like windows into reality, illustrating how theoretical approaches can be brought to life practically. For executives, change managers and all those working at the intersection of human dynamics and corporate development, as well as for those who not only lead changes but also shape them with meaning and sensitivity, it deserves a permanent place on the bookshelf." * Daniel Auwermann, TRAFO founder, Berlin, Germany *"Professor Julie Hodges presents the inescapable truth that people are at the core of business transformation. As a piece of work it is captivating, inspiring and just about perfect in the way it is done." * Kathy Gilbert, Executive Management Consultant, Australia *"In an environment where we strive to have our leaders ready for future skills, especially in the technology world, this book provides us with an answer - a people-centric approach. This book makes me a believer that equipping teams to cope, limiting pressure and using dialogue is at the heart of not only successfully leading transformations but also sustaining and improving operations. Any current or aspiring leader will benefit from reading this book. It will equip any leader with the ability to navigate the ambiguity and uncertainty that team members may feel during transformations." * Inga Grigaliunaite, Global Talent Development and Leadership Programs Lead, Dell Technologies Ireland *"In a landscape where outdated approaches struggle to address the complexity of change management amidst dynamic and chaotic situations, this book emerges as guidance. It recognizes that transformation is not a single linear event but a confluence of simultaneous initiatives, necessitating a focus on agility and adaptability. Dive into this compelling read to discover the essence of people-centric change management and equip yourself with the tools to navigate the intricate web of contemporary business transformation successfully." * Henry Harianto, Group Chief Information Officer, Meratus group, Indonesia *"This is a thought-provoking and well-rounded book on organisational change with people at the core! It brings to life some of the key challenges that we face on a daily basis, and as Head of Change, the principles provided reinforce many of the best practices that I follow but take these to another level by giving insightful case studies and examples." * Nic Purvis, Head of Change Management, Sage, UK *Table of Contents Chapter - 01: Rationale for People-Centric Change; Chapter - 02: Why Engaging People in Business Change is Crucial; Chapter - 03: Engaging Stakeholders; Chapter - 04: Engaging Opposing Voices; Chapter - 05: Communication of Change; Chapter - 06: Change as an opportunity, not a threat; Chapter - 07: The role of Managers in Change; Chapter - 08: Wellbeing during Change; Chapter - 09: Equality, Diversity and Inclusion and Change; Chapter - 10: Fostering Collaboration; Chapter - 11: How to build a people-centric change strategy; Chapter - 12: Glossary and Further Reading

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Book SynopsisChris Dyer is the founder and CEO of PeopleG2, a background check and intelligence firm based in Los Angeles, California. He is the host of TalentTalk on OC Talk Radio and iHeartRadio, an in-demand speaker on company culture, remote workforces and employee engagement and is a frequent contributor to Forbes, Inc, HR.com, the Society for Human Resource Management and many more. He also co-authored Remote Work, also published by Kogan Page.Trade Review"A must-read! Chris Dyer offers groundbreaking insights into leadership and culture that will revolutionize your approach to team management." * Matt Manners, CEO, The Inspiring Workplaces Group *"It is as if Chris Dyer is speaking directly to us - coaching, facilitating, teaching and conversing all at once. He's captured the essence of company culture in this book, something well worth spending time on the receiving side of this master class from Chris." * Dave Berkus, Author of BERKONOMICS, Chairman, Adaptive Business Leaders (ABL) *"Written by a business leader, this is a must read for anyone leading a team and looking to improve the employee experience. It's a simple seven-pillar overview of the things you need to think about and in a post-Covid world, we have to be intentional about our culture and communication, more so than ever. With real experience with leading organizations and teams, Chris shares what he knows from his own work and learning. It's a book that should be read and kept on the shelf of every leader today." * Jenni Field, Author and Speaker, Business Communications Strategist, Redefining Communications *"Dyer's book is a masterclass in understanding and transforming company culture. Don't miss this opportunity to learn from a true expert." * Hortens le Gentil, Author and Speaker, Executive Leadership Coach, H2 Consulting Group *"Chris Dyer demystifies the often opaque and amorphous topic of corporate culture, illuminating via an evidence-based framework, real-life concrete examples, and best practices steps that any organization can take to improve their own culture. A great read for C-suite teams or anyone wanting to turbocharge their culture." * Eric Severson, Chief People, ESG & Belonging Officer, Neiman Marcus Group *"Dyer's book charts a powerful and proven roadmap for leaders to create the environment where high performing teams thrive." * L. David Marquet, Author of Turn the Ship Around *"The author's seven pillars are key to engagement and retention. Any leader who can devote one team meeting to each of these will be one step closer to keeping their key talent. Chris tells it like it is! His deep and varied experience allows him to cut to the chase and present clear and specific suggestions that are immediately implementation worthy." * Dr. Bev Kaye, Co-author, Love 'Em or Lose 'Em: Getting Good People to Stay and Up is Not the Only Way: Rethinking Career Mobility, Founder, BevKaye&Co. *"Chris Dyer is a legend in the future of work space and armed with a deep understanding of culture, he provides readers with the tools to transform their teams, companies, and organizations." * Chase Warrington, Head of Remote, Doist *"A must-read! This book is for anyone seeking to transform their team or organization. Chris Dyer offers groundbreaking insights into leadership and culture." * Joerg Staff, Author and Speaker, Germany’s CHRO of the Year 2021 *"This book is a game-changer for anyone seeking to transform their team or organization. Chris Dyer's insights on culture are revolutionary and invaluable." * Dr. Marshall Goldsmith, Author of The Earned Life, Triggers, and What Got You Here Won’t Get You There, Founder, Marshall Goldsmith Inc. *Table of Contents Section - ONE: Where To Start; Chapter - 01: Foundations; Chapter - 02: Evaluation; Section - TWO: The Seven Pillars of Culture Success; Chapter - 03: Transparency; Chapter - 04: Positivity; Chapter - 05: Measurement; Chapter - 06: Acknowledgement; Chapter - 07: Uniqueness; Chapter - 08: Listening; Chapter - 09: Mistakes; Section - THREE: Culture in Action; Chapter - 10: Engaging the Decision Makers; Chapter - 11: Achievement

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Book SynopsisChris Dyer is the founder and CEO of PeopleG2, a background check and intelligence firm based in Los Angeles, California. He is the host of TalentTalk on OC Talk Radio and iHeartRadio, an in-demand speaker on company culture, remote workforces and employee engagement and is a frequent contributor to Forbes, Inc, HR.com, the Society for Human Resource Management and many more. He also co-authored Remote Work, also published by Kogan Page.Trade Review"A must-read! Chris Dyer offers groundbreaking insights into leadership and culture that will revolutionize your approach to team management." * Matt Manners, CEO, The Inspiring Workplaces Group *"It is as if Chris Dyer is speaking directly to us - coaching, facilitating, teaching and conversing all at once. He's captured the essence of company culture in this book, something well worth spending time on the receiving side of this master class from Chris." * Dave Berkus, Author of BERKONOMICS, Chairman, Adaptive Business Leaders (ABL) *"Written by a business leader, this is a must read for anyone leading a team and looking to improve the employee experience. It's a simple seven-pillar overview of the things you need to think about and in a post-Covid world, we have to be intentional about our culture and communication, more so than ever. With real experience with leading organizations and teams, Chris shares what he knows from his own work and learning. It's a book that should be read and kept on the shelf of every leader today." * Jenni Field, Author and Speaker, Business Communications Strategist, Redefining Communications *"Dyer's book is a masterclass in understanding and transforming company culture. Don't miss this opportunity to learn from a true expert." * Hortens le Gentil, Author and Speaker, Executive Leadership Coach, H2 Consulting Group *"Chris Dyer demystifies the often opaque and amorphous topic of corporate culture, illuminating via an evidence-based framework, real-life concrete examples, and best practices steps that any organization can take to improve their own culture. A great read for C-suite teams or anyone wanting to turbocharge their culture." * Eric Severson, Chief People, ESG & Belonging Officer, Neiman Marcus Group *"Dyer's book charts a powerful and proven roadmap for leaders to create the environment where high performing teams thrive." * L. David Marquet, Author of Turn the Ship Around *"The author's seven pillars are key to engagement and retention. Any leader who can devote one team meeting to each of these will be one step closer to keeping their key talent. Chris tells it like it is! His deep and varied experience allows him to cut to the chase and present clear and specific suggestions that are immediately implementation worthy." * Dr. Bev Kaye, Co-author, Love 'Em or Lose 'Em: Getting Good People to Stay and Up is Not the Only Way: Rethinking Career Mobility, Founder, BevKaye&Co. *"Chris Dyer is a legend in the future of work space and armed with a deep understanding of culture, he provides readers with the tools to transform their teams, companies, and organizations." * Chase Warrington, Head of Remote, Doist *"A must-read! This book is for anyone seeking to transform their team or organization. Chris Dyer offers groundbreaking insights into leadership and culture." * Joerg Staff, Author and Speaker, Germany’s CHRO of the Year 2021 *"This book is a game-changer for anyone seeking to transform their team or organization. Chris Dyer's insights on culture are revolutionary and invaluable." * Dr. Marshall Goldsmith, Author of The Earned Life, Triggers, and What Got You Here Won’t Get You There, Founder, Marshall Goldsmith Inc. *Table of Contents Section - ONE: Where To Start; Chapter - 01: Foundations; Chapter - 02: Evaluation; Section - TWO: The Seven Pillars of Culture Success; Chapter - 03: Transparency; Chapter - 04: Positivity; Chapter - 05: Measurement; Chapter - 06: Acknowledgement; Chapter - 07: Uniqueness; Chapter - 08: Listening; Chapter - 09: Mistakes; Section - THREE: Culture in Action; Chapter - 10: Engaging the Decision Makers; Chapter - 11: Achievement

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Book SynopsisEsther Cameron is the Founder of Cameron Change, a consultancy that helps leaders and their teams shift their working paradigms to healthier, regenerative and dynamic practices to deal with change. Mike Green was previously the Managing Director of Transitional Space, a consultancy firm specializing in change management, leadership development and coaching. He was a Visiting Executive Fellow at Henley Business School and delivered accredited programmes in change management to senior managers and change agents globally.Trade Review"This new edition is willing to look deeply into the inner changes needed to enable us to take positive action in the world. Drawing on multiple sources, it provides practical suggestions for leaders and individuals to enhance and leverage our capacities to effect global action at every level, on behalf of all life." * Hilary Bee, Facilitator at Time to Breathe, Poet and Author of 'Enter Here Beloved' *"Making Sense of Change Management has become something of a reliable best friend over the years; practical, thorough, reflective and, most of all, useful as a complete guide to all facets of change management. The sixth edition now includes topical chapters on the external and internal processes of moving towards a sustainable future for the generations to come, arguably the most important challenge that we face in our current times. At heart, it wisely remains what has made it so successful over the years, the sheer depth and breadth of its coverage of the field. For me, it remains the 'go-to' book when I want to expand my thinking, reflect on practical implementation or as a comprehensive refresher across the field." * Dr Robert Gorzynski, Founder, Voices of Connection, author of 'The Strategic Mind' *"This book has long provided an invaluable toolkit for any change leader. The latest edition now equips change leaders to not only increase effectiveness, productivity or profitability but also to lead their organization to be part of the solution and not the problem as we seek to overcome the polycrisis society is now facing. By adopting the ecosystem as a guiding metaphor, it powerfully argues that change leaders now need to work on their inner transformation if they are to effectively lead this outer transformation. I highly recommend this book to anyone who wants to make a positive difference to their organization and our society." * Terence Sexton, Director, Aqumens Consulting Ltd and Author of 'Consciousness Beyond Consumerism' *"Whether you are overwhelmed by the speed of change expected of you or daunted by the prospect of leading the change that is necessary or aware of the complexity of change required to meet your goals in these challenging times, this is the resource you need. This revised edition is comprehensive, deeply informed, accessible, practical and visionary. It makes sense of what can seem incomprehensible and makes possible what feels insurmountable." * Lynne Tarrab-Snooks, Co-founder of The Thrive Approach, Academic Consultant and Life Coach *"This delightful book offers leaders and those who work within change management and coaching a wonderful gift of support in today's challenging and traumatised world. The authors unequivocally lay out some of the challenges ahead in leadership both on the micro and macro level. They prompt us to reflect on the complex systems we are part of and the sustainability of these in relation to the world, planet and humane crisis we are living in. I particularly appreciate this new edition of the book bringing forward the need for regenerative principles to guide our work as leaders." * Helen-Jane Ridgeway, Clinical Director Tamalpa-UK and Coach for Organizations *"As the world becomes more VUCA, both outside and inside our businesses, change management will only make sense through a regenerative lens. Cameron and Green offer profound insights into how we just might engage business in this regenerative journey towards a viable planet, sharing innovative approaches from some of the most forward thinkers as well as experience from pioneering regenerative organizations." * William Adeney, Management Consultant/Accompanier; Managing Director of Shipped by Sail and Co-founder, Wessex Green Hub *"The most challenging change to manage is a change in paradigm. Yet that's what we are awakening to in the first half of the 21st century: not just an era of change, but a change in era. Making Sense of Change Management offers a practical guide to help us not simply manage this change, but to dance with it." * John Fullerton, Founder of Capital Institute *"In these times of polycrisis, this updated and revised edition offers a compelling and urgent message to change agents, change managers and change makers: 'business as usual' is not an option." * Liz Goold, Executive and Leadership Team Coach, Mediator and Facilitator of Citizens’ Assemblies *"A veritable cornucopia which clearly seats change management in the regenerative and societal challenges of today. Through inviting and insightful questions, based on rigorous and clearly explained research, this book asks us to actively engage and experiment out in the world both with the tools, techniques and case studies provided, and our own inner landscapes as (would-be) change agents." * James Barlow, Co-Founder of Leading Through Storms CIC; former Responsible, Sustainable and Safe Sourcing Director, PepsiCo. *Table of Contents Chapter - 00: Introduction; Section - ONE: The underpinning theory; Chapter - 01: Individual change; Chapter - 02: Team change; Chapter - 03: Organizational change; Chapter - 04: Leading change; Chapter - 05: The change agent; Section - TWO: The applications; Chapter - 06: Restructuring; Chapter - 07: Mergers and acquisitions; Chapter - 08: Culture and change; Chapter - 09: Becoming a sustainable business; Chapter - 10: Regenerating business for a viable planet; Chapter - 11: The alchemy of inner and outer transformation; Chapter - 12: Conclusion; Chapter - 13: Acknowledgements for previous editions; Chapter - 14: References and further reading;

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Book SynopsisSarah E. Jones is Head of Strategy and International Business at the University of Northampton. Prior to academia she worked as a HR manager in the aviation industry. She is a co-author of the CIPD's annual reward management survey and has presented research at international conferences.Stephen J. Perkins is Emeritus Professor at London Metropolitan University and a Professional Research Fellow of the Global Policy Institute. He is the co-author of the annual CIPD reward management survey.Table of Contents Chapter - 01: Introducing the reward management system; Chapter - 02: Conceptual and theoretical frameworks; Chapter - 03: The legal, employment relations and market context; Chapter - 04: Base pay structures and relationships; Chapter - 05: Pay-setting, composition and progression; Chapter - 06: Variable pay schemes; Chapter - 07: Benefits; Chapter - 08: Pensions; Chapter - 09: Non-financial reward; Chapter - 10: Rewarding directors and executives; Chapter - 11: International reward management; Chapter - 12: Reward management within HRM

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