Organizational theory and behaviour Books
Taylor & Francis Contemporary Perspectives on Ecofeminism
a huge range and FREE tracked UK delivery on ALL orders.
£45.59
Taylor & Francis Flexible Working in Organisations
a huge range and FREE tracked UK delivery on ALL orders.
£47.49
Taylor & Francis A Standardization of Selected Management Concepts
a huge range and FREE tracked UK delivery on ALL orders.
£96.00
Taylor & Francis Managing Crisis
a huge range and FREE tracked UK delivery on ALL orders.
£109.25
Taylor & Francis Managing Crisis A Positive Approach Routledge Library Editions Management
a huge range and FREE tracked UK delivery on ALL orders.
£32.99
Taylor & Francis Your Organization What Is It For
a huge range and FREE tracked UK delivery on ALL orders.
£80.74
Taylor & Francis Managerial Decision Making
a huge range and FREE tracked UK delivery on ALL orders.
£118.75
Taylor & Francis Positive Ageing and Human Resource Development
a huge range and FREE tracked UK delivery on ALL orders.
£128.25
Taylor & Francis Work Working and Work Relationships in a Changing World
a huge range and FREE tracked UK delivery on ALL orders.
£128.25
Taylor & Francis United Nations International Police Officers in Peacekeeping Missions
a huge range and FREE tracked UK delivery on ALL orders.
£128.25
Taylor & Francis Strategy Execution and Complexity
a huge range and FREE tracked UK delivery on ALL orders.
£128.25
Taylor & Francis Ethics Meaningfulness and Mutuality
Book SynopsisThere is an urgent need to understand how private and public organisations can play a role in promoting human values such as fairness, dignity, respect and care. Globalisation, technological advance and climate change are changing work, organisations and systems in ways which foster inequality, alienation and collective risk. Against this backdrop, organisations are being urged to make their contribution to the common good, take account of the interests of multiple stakeholders, and respond ethically as well as efficiently to complex challenges which transcend traditional organisational and state boundaries. Ethics, Meaningfulness, and Mutuality poses critical questions related to organisational design by challenging limits to current thinking, such as the neglect by political philosophers of markets, firms and stakeholders, or by organisational theorists of business ethics. In so doing, the book advances our understanding of the theory and practice of ethical organising. SpeTable of ContentsPrefaceOVERVIEWThe sustainability imperativeMotivating humanityA human capability for ethical world-buildingMeaningfulness and mutualityTowards a philosophy of ethical world-buildingOrganisations and organisingOverview of chaptersCHAPTER ONE: THE REALM OF VALUESRelational Conception of ValuesEudaimonic reflection and cosmopolitan moralityOrganisational valuesValues-workValues in ethical organisingMoral free spaceLiberal value pluralismMoral progressMoral imaginationMeanings, understanding, and knowledgeCommon knowledgeChanging valuesCHAPTER TWO: THE MEANINING OF VALUEValue and the sustainability imperativeThe meaning of valueForms of valueValue worth creatingWorthIntegrative worth and publicnessEthical worldsThe life value modelMaterialist ethicsFraming life value organisationsElements of the life value modelCHAPTER THREE: MEANINGFULNESS AND MUTUALITYThe value of meaningfulnessMeaningfulness – objective, subjective, hybridSources of meaning and public meaningfulnessPractical reasoningEthics of careDomination and alienationMutuality as an organising principleRoots of mutualityMutuality and reciprocityConstrained and expansive mutualityDimensions of mutualityEthical orientations – fairness, care, flourishingVoice in ethical world-buildingStructures and institutionsMetis – overcoming muteness and harnessing mutancyCHAPTER FOUR: COLLECTIVE ACTION – INTEGRITY, PURPOSE, WORKNormatively-desirable collective actionCollective moral agentsIntegrityEmotions and reasonsMorally worthy organisationsPhilosophy of purposeOrganisational purposeAspects of purpose and purposingWork – complex contributionAgonistic republicanismConsensus and conflictAgonism – constructive conflict Republicanism – responsible difference-makingCHAPTER FIVE: JUDGING, RESPONSIBILITY, AND AN ETHIC OF CAREJudging as thinking and feelingObjectsConcern for objectsBringing objects into viewResponsibility to create collective moral agentsDuties to organiseResponsibilities to ‘see’ othersEthic of careMaterialist ethic of careBecoming a self-determining beingEthic of care and systems of social cooperationSeparations of distance, culture, and powerSupply chains as systems of social cooperationCHAPTER SIX: A PHILOSOPHY OF ETHICAL ORGANISING: JUSTICE, CAPABILTIIES, MEANINGFULNESSCapability justice Social constructivism and justiceSeeing ourselves as world-buildersConstructing basic structuresContesting ethical worldsA Capability for ethical world-buildingIndividual capabilitiesCollective capabilitiesOrganisational capabilitiesLife capabilitiesEthical organising at the base-of-the-pyramidCHAPTER SEVEN: THE SOCIETY OF MEANING-MAKERS: DIGNITY, EMPATHY, POWERThe society of meaning-makersAll affectedMutuality in the society of meaning-makersCreating the moral communityDistributed power systemOrganisational powerRelational powerDiscursive authorityCONCLUSION: TOWARDS AN EMPIRICAL RESEARCH AGENDABibliographyIndex
£128.25
Taylor & Francis Workforce Readiness and the Future of Work
a huge range and FREE tracked UK delivery on ALL orders.
£128.25
Taylor & Francis Workforce Readiness and the Future of Work
a huge range and FREE tracked UK delivery on ALL orders.
£43.99
Taylor & Francis Work Orientations Theoretical Perspectives and Empirical Findings Routledge Studies in Management Organizations and Society
a huge range and FREE tracked UK delivery on ALL orders.
£128.25
Taylor & Francis Nepotism in Organizations
a huge range and FREE tracked UK delivery on ALL orders.
£47.49
Taylor & Francis Behavioral Business Ethics
a huge range and FREE tracked UK delivery on ALL orders.
£47.49
Taylor & Francis Managerial Decision Making
a huge range and FREE tracked UK delivery on ALL orders.
£35.14
Taylor & Francis Planning and the Growth of the Firm
a huge range and FREE tracked UK delivery on ALL orders.
£109.25
Taylor & Francis Planning and the Growth of the Firm
a huge range and FREE tracked UK delivery on ALL orders.
£32.99
Taylor & Francis The Culture of Monopoly Management
a huge range and FREE tracked UK delivery on ALL orders.
£62.39
Taylor & Francis Questions of Practice in Philosophy and Social Theory
a huge range and FREE tracked UK delivery on ALL orders.
£128.25
Taylor & Francis Uncoupling Convention Psychoanalytic Approaches to SameSex Couples and Families 1 Bending Psychoanalysis Book S
a huge range and FREE tracked UK delivery on ALL orders.
£109.25
Taylor & Francis Ltd New Theory and Practice of Transactional Analysis
Book SynopsisThis innovative book presents state-of-the-art thinking on using transactional analysis (TA) to change the structure, relationships and culture in organizations.The book is arranged according to the three levels of organizations described by Eric Berne the structural, interpersonal and psychodynamic levels and the chapters expand on his concepts at each level. With contributions by an international range of authors, incorporating a selection of practical case studies, the book illuminates key themes including group and team dynamics, psychological safety, emotion and, most foundationally, boundaries. Exploring the tensions of boundaries that can determine both the stability of a system as well as its innovative potential, this book provides a strong structural framework for TA coaches, consultants and analysts, as well as other professionals working with and within organizations. Trade Review‘New Theory and Practice of Transactional Analysis in Organizations is an important, contemporary collection of chapters that - contrary to its title – is placing TA contribution at the heart of OD practice. Coming out for publication in the midst of one of the most turbulent periods of recent times, it will offer some stability in its sense-making of organizational and development practice which we all need.’Dr. Eliat Aram, CEO, The Tavistock Institute of Human Relations, London, UK"As New Theory and Practice of Transactional Analysis in Organizations is a book focused on innovation of organizational TA, we also asked a newer TA organisational generation from different countries to write a sentence or two why this book is important for TA and for the organizational field. An impressive synergy of thought leaders in the field of TA in organizations that inspire us to innovate our approach to organizations, leaders and teams." Danijela Djuric, Growth Code Consultant"In the 60’s, Berne geniously connected the individual and the collective dimension inside a single theorical approach. If human beings barely changed since then, organiszations have transformed very deeply. This wonderful book pushes "BOT" towards the 21st century. BRAVO!"Olivier BETTACH, Executive coach and method actor, Paris, France. "The book opens your eyes on the resources of agile organizations which are able to use a "negative ability", the ability to "be" (and not to "do") in uncertainty, remaining impassive, facing absence or loss of meaning, without wanting at all costs and quickly to reach results and certainties." Rossella Iannucci, Head of Internal Coaching Academy Intesa Sanpaolo Group"It's been said many times that organisations are heading into crisis over and over again. The research into how Transactional Analysis can help leaders make practical choices is growing: this book is at the cutting edge and is a must read for anyone that's serious about effective leadership through volatile times".Andrew Tailby MAChief Executive Officer TRESC Ltd"The authors are highly experienced Organisational TA Professionals. What they don’t know about working on the edge with teams and organisations is probably not worth knowing. When reading this book, you will be immersed by its wealth and blend of knowledge, wisdom, theory, and practical application. A must have for all coaches, managers and consultants ready to take risks in order to promote the wellbeing, growth and development of organisations and teams. No Risk, No Result"!Anjana RajaniTrainer/Coach @Power2Progress ‘New Theory and Practice of Transactional Analysis in Organizations is an important, contemporary collection of chapters that – contrary to its title – is placing TA contribution at the heart of OD practice. Coming out for publication in the midst of one of the most turbulent periods of recent times, it will offer some stability in its sense-making of organizational and development practice which we all need.’Dr. Eliat Aram, CEO, The Tavistock Institute of Human Relations, London, UK'As New Theory and Practice of Transactional Analysis in Organizations is a book focused on innovation of organizational TA, we also asked a newer TA organizational generation from different countries to write a sentence or two why this book is important for TA and for the organizational field. An impressive synergy of thought leaders in the field of TA in organizations that inspire us to innovate our approach to organizations, leaders and teams.'Danijela Djuric, Growth Code Consultant 'In the 60’s, Berne ingeniously connected the individual and the collective dimension inside a single theorical approach. If human beings barely changed since then, organiszations have transformed very deeply. This wonderful book pushes "BOT" towards the 21st century. BRAVO!'Olivier Bettach, Executive coach and method actor, Paris, France 'The book opens your eyes on the resources of agile organizations which are able to use a "negative ability", the ability to "be" (and not to "do") in uncertainty, remaining impassive, facing absence or loss of meaning, without wanting at all costs and quickly to reach results and certainties.'Rossella Iannucci, Head of Internal Coaching Academy Intesa Sanpaolo Group'It's been said many times that organisations are heading into crisis over and over again. The research into how Transactional Analysis can help leaders make practical choices is growing: this book is at the cutting edge and is a must read for anyone that's serious about effective leadership through volatile times.'Andrew Tailby, MA, Chief Executive Officer TRESC Ltd'The authors are highly experienced Organisational TA Professionals. What they don’t know about working on the edge with teams and organisations is probably not worth knowing. When reading this book, you will be immersed by its wealth and blend of knowledge, wisdom, theory, and practical application. A must have for all coaches, managers and consultants ready to take risks in order to promote the wellbeing, growth and development of organisations and teams. No Risk, No Result!'Anjana Rajani, Trainer/Coach, Power2Progress Table of ContentsChapter 1 Editors' introduction / Sari van Poelje & Anne de Graaf. Chapter 2. Three levels of leadership / Sari van Poelje. Chapter 3. Adapting leadership power to its purpose / Corinne Laurier. Chapter 4. Leading self-organising teams: a paradox or a necessity? / Kathrin Rutz. Chapter 5. Force fields in organisations: a new perspective on intervening in groups, systems and organisations / Jacques Moreau. Chapter 6. Managing boundary dynamics / Patrice Fosset. Chapter 7. Leading through people – managing vulnerability in working relationships / Graeme Summers. Chapter 8. Managing fear and anxiety / Anne de Graaf. Chapter 9. Learning practices at work: A case for cognitive apprenticeship / Mandy Lacy. Chapter 10. Organizational cultures and change interventions / Ugo De Ambrogio. Chapter 11. Berne’s organizational theory applied to the prevention of psychosocial risks: A European phenomenon / Marleine Mazouz. Chapter 12. Transactional analysis: A passport for the next decades / Rosa R. Krausz.
£32.99
Taylor & Francis Agile Project Management and Complexity
Book SynopsisThis research monograph presents an inter-disciplinary study of the impact, and current status, of applications of complexity-related concepts in the early stages of development of Agile Project Management (APM). The results serve as an introduction for exploring more profound relations between complexity-related ideas and APM in the future.The increasing complexity of software projects and their environment in the 1990s constituted the main determinants of the development of the family of methodological frameworks called Agile Project Management. Development of APM has been shaped by a broadly defined area of research called complexity science or complexity theory based on complex adaptive systems (CAS) and on their characteristics: Complexity, chaos, the edge of chaos, emerging properties, non-linearity, self-organization, etc. In the 21st century, due to the expansion of Agile beyond software development, the challenges deriving from the complexity of projects and the enviTable of Contents1 Conceptual framework1.1 Assumptions of the study 1.2 Complexity and management, project management, and Agile Project Management1.3 Terminology1.4 Agile and project management: Method, practice, methodology, or approach1.5 Agile Project Management: Origins and status quo. Beginnings of the Agile approach in software development2 Theoretical background and methods of research2.1 Complexity-related models, analogies, and metaphors in Agile Project Management2.2 Methods and sources 3 Typology of interpretations of complexity-related concepts in Agile Project Management3.1 Complex and complicated: Introductory interpretations3.2 Assumptions of typology3.3 Agile Project Management and intuitive interpretations of complexity3.4 Cybernetics, General System Theory, and sociocybernetics3.5 System dynamics, systems analysis, and system engineering3.6 Soft systems methodology, critical systems thinking, and System of Systems Methodologies4 Agile project management and complexity science4.1 What is complexity science?4.2 Chaos theory4.3 Synergetics of Hermann Haken4.4 The concepts of Ralph Stacey and the Cynefin Framework by Dave Snowden5 Project management and indigenous complexity-related concepts5.1 Wicked problems5.2 Synergetics of R. Buckminster Fuller5.3 Hierarchies, holons, and fractals in project management5.4 Complexity of social systems: The concepts of Niklas Luhmann6 Scrum and complexity-related ideas6.1 Introduction6.2 Scrum and complexity6.3 Scrum, adaptation, emergence, self-organization7 Adaptive Software Development and complexity-related ideas7.1 The origins of ASD and complexity: Sources of inspiration7.2 ASD and complex adaptive systems: The economic environment of projects and environmental turbulence8 Complexity in the Agile Manifesto and in the Declaration of Interdependence8.1 Complexity and Agile in modern project management: A conceptual framework
£128.25
Taylor & Francis Marx in Management and Organisation Studies
Book SynopsisThis book introduces new approaches that deploy concepts from Marx's critique of political economy to renew the study of labour, value and social antagonisms in the broad area of management and organisation studies. Exploring established and emergent strands of Marxian theorising inside and outside management and organisation studies, it delves into, beyond and behind the hidden abode' of production to examine a range of issues including: the relationship between the workplace and the market; the relationship between conflicts at work and wider social and political movements; the role of class, gender and race in capitalist society; and the interconnection of work and labour with the environmental crisis. The book will be of interest for academics, postgraduate students and researchers interested in radical perspectives on work, organisation and economic life. Representing both a critical introduction to existing theories and a theoretical contribution to the developme
£19.99
Taylor & Francis Nonprofit Organizations and Coproduction
Book SynopsisNon-profit Organizations and Co-production:The Logics Shaping Professional and Citizen Collaboration develops a novel framework for analyzing the practices of co-production between citizens and professionals in the non-profit sector. Analysing organizations in three contexts (Sheffield, England; Lyon, France; and Montreal, Quebec, Canada), the book examines the international differences between non-profits, evidenced by the way that they variously blend or assimilate the logics of the market, state and community, and how this shapes the motivations for and approaches to co-production at the micro level in each context. This book presents a major step forward in comparative non-profit studies and the co-production of public services. This book will be of interest to researchers, policymakers, practitioners, and graduate/ postgraduate students in public administration and management, particularly within Public & Nonprofit Management and Organization Studies. The book speaks directly to
£37.99
Taylor & Francis Managing Diversity in Organizations
Book Synopsis
£59.84
Taylor & Francis Creative Metaphor Evaluation and Emotion in
Book SynopsisThis book explores the roles played by creative and conventional metaphor in expressing positive and negative evaluation within a particular workplace, drawing on interviews with 31 current and former employees of the British Civil Service.Metaphor is often used to express evaluation but relatively few studies have investigated the ways in which metaphor is used to evaluate personal emotionally charged experiences. The volume explores how metaphor serves a predominantly evaluative function, with creatively used metaphors often more likely than conventional metaphors to perform an evaluative function, particularly when the evaluation is negative or ambiguous. The findings provide a deeper understanding of the relationship between evaluation, creativity, and metaphor. Examples, including military metaphors and family metaphors, show how creativity often comes through subverting the norms of use of a particular metaphor category, or altering the valence from its conventional useTable of ContentsAcknowledgements, 1. Chapter 1 “I’m sort of running on this soapy conveyor belt with people throwing wet sponges at me and I’ve got this sodding great elastic band attached to my back”, Why look at creative metaphor, evaluation, and emotion in conversations about work?, The role played by metaphor in the sharing of emotional experiences, Are creative or conventional metaphors more likely to be used for evaluation?, Is (creative) metaphor more likely to be used for positive or negative evaluation?, Previous studies of the role played by metaphor in the workplace, and the approach taken in this study, A final (but important) comment on the nature of ‘creative metaphor’, The context of the study, Research questions, 2. Chapter 2 “I’m surprised anybody can hear anything going on for the crashing of all of these elephants in the room”: Methodology and taxonomy of creative metaphor types, Introduction, Participants and interview procedure, Procedure used for the identification of metaphor, Procedure used for the identification of creative uses of metaphor and taxonomy of creative uses of metaphor, Procedure used for the identification of positive and negative evaluation, Conclusion, 3. Chapter 3 “She did the traditional sort of chuck it all up in the air, so get all the deckchairs and throw them up in the air, cause chaos for a year and a half and then leave”: To what extent are creative metaphors used to perform evaluation and how do creative and conventional metaphors relate to one another?, Introduction, To what extent is metaphor used to express evaluation in conversations about work? Is the use of metaphor more likely to be associated with positive or negative evaluation? And do creative and conventional metaphor differ in terms of the extent to which they express (positive or negative) evaluation?, Which metaphors were used to perform what kinds of evaluation, and how were they employed?, Conclusion, 4. Chapter 4 Conclusion: "As people rotate round, some will spin off the merry-go-round and shoot off back to the private sector”, Conclusion
£47.49
Taylor & Francis Organizational Listening for Strategic
Book SynopsisEmbracing listening as a useful tool for strengthening organization-publics and organization-employee relationships, this book offers theoretical and practical insights for listening across myriad strategic communication contexts. Chapters authored by a diverse global collective of communication scholars and professionals present original research and case examples of listening for strategic communication in corporate, government, and nonprofit environments. They explore topics such as utilizing artificial intelligence and social media; activism, social justice, and ethics; and fostering diversity, equity, and inclusion within and outside organizations. Each chapter concludes with recommendations for strategic communication practice. This book will be of interest to researchers and advanced students in public relations and strategic communication, organizational communication, and listening.
£37.99
Taylor & Francis Ltd Seven Deadly Sins of Organizational Culture
Book SynopsisThis book is about the primary symptoms present in a dysfunctional culture that could have devastating outcomes for any organization. The book outlines each of the seven sins in each chapter.Each of the first seven chapters (Chapters 17) starts with a famous quote related to each of the sins and then immediately recounts stories ripped from the headlines describing well-known corporate failures but with a personal touch from former employees who experienced those stories from inside the company. (The sources for these stories are all cited in their Bibliographies).The seven sins of organizational culture are linked with seven different corporate scandals that serve as a lesson learned as well as seven stories of organizations that have been successful with each respective organizational attribute as follows: Flawed Mission and Misaligned Values uses WorldCom as the lesson learned and Patagonia as the success case Flawed Incentives uses Wells Fargo asTable of ContentsPreface. About the Author. Introduction. Chapter 1 Flawed Mission and Misaligned Values. Chapter 2 Flawed Incentives. Chapter 3 Lack of Accountability. Chapter 4 Ineffective Talent Management. Chapter 5 Lack of Transparency. Chapter 6 Ineffective Risk Management. Chapter 7 Ineffective Leadership. Chapter 8 Assessment of Culture. Chapter 9 Culture Transformation. Afterword. Appendix I Healthy Culture Attributes. Appendix II Culture Red Flags. Appendix III OECD ER M Maturity. Appendix IV Culture Assessment Survey. Appendix V Culture Wellness Report Card. Appendix VI Culture Assessment Attributes. Appendix VII Common Categories of Root Causes. Index.
£44.99
Taylor & Francis Ltd Beyond Hybrid Working
Book SynopsisMuch more than a book about flexible working, Beyond Hybrid Working is an engaging and practical management book to help organisations rethink all aspects of traditional work in the emerging post-pandemic landscape and reap the benefits from working smarter. Many organisations that had rapidly improvised and implemented Hybrid Working now want to take a more strategic approach.Smart Working' is being adopted across sectors, from technology companies, through the financial services sector to the public sector. Andy Lake has supported implementations in businesses and public sector organisations for nearly 30 years, including advising the UK Cabinet Office. He sets out a strategic, comprehensive and integrated approach to Smart Working in the context of new possibilities for working on a more distributed basis, and the impact of new AI-based technologies coming over the horizon. He also explores the possibilities for greater flexibility for workers with hands-on and siTrade Review“Beyond Hybrid Working provides an essential and compelling narrative for anyone delivering change in the workplace and improving the efficiency of their organisation. Crammed with practical advice, Andy’s first book Smart Flexibility was my playbook for developing TW3, the Governments’ own initial Smarter Working initiative: a game changer for modernising the Civil Service.”Richard Graham, formerly Head of Workplace Transformation, UK Cabinet Office“A much needed, clearly argued, practical approach to smart working, updated to encompass post-Covid challenges and opportunities. To negotiate our way to a more holistic approach to smart working, we need people who are able to communicate a joined-up vision of the future of work. Andy Lake not only does that, but provides a step-by-step guide to how to achieve it."Mandy Garner, Managing Editor, wmpeople.co.uk“There’s something in here for everyone, whether they’re new to smarter working or have been doing it for a while. Andy’s insight into modern day working practices forms a strong foundation for transformational organisational change.”Su Jordan, Strategic Manager, Transformation, Durham County Council“Andy truly is a founding father of Smart Working in Europe. As researcher, author, lecturer, consultant and change agent he has observed, studied and analyzed the power of Smart Working. Steadfast about the principles and culture of flexibility, he has gathered a wealth of know-how articulated in a most comprehensive and actionable best practice book that is THE go-to for aspiring and seasoned practitioners, leaders and professionals. The writing is very accessible – reading Beyond Hybrid Working is like listening to a good friend around a fireplace with a glass of wine. I am grateful for his relentless awareness-raising, education and networking on all things flexible.”Philip Vanhoutte, author of The Smarter Working Manifesto and Co-Founder of the European Smart Work Network“One of the leading thinkers and writers on the present and future of work, Andy’s work is once again thoughtful, thorough and innovative. A must read.”Neil Usher, Author of The Elemental Workplace, Elemental Change and Unf*cking Work“Insightful, relevant, and superbly written. The must-have book on workplace for 2023.”Paige Hodsman, Workplace Concept Development Specialist, Saint-Gobain Ecophon“We used Andy’s practical guidance and frameworks as the basis for rolling out Smart Working in the UK operation of a global engineering company, the trailblazer for the subsequent global transformation. This helped us to think much more widely about a range of considerations that must be addressed when fundamentally changing the where, how and when of people’s daily work. By focusing on the cultural as well as the practical elements, this easy-to-read and often humorous account of the modern workplace provided a great foundation for the transformation.”Ben Hutchinson, Director, JCurv“Andy Lake delivers a comprehensive guide to ways of working during a time of profound change, and one that is both enjoyable, and practical. As many organizations grapple with evolving attitudes to work, new workspace options, and multiplying technical possibilities, an understanding of the topics Andy presents here is fundamental to navigating though that fog with any degree of certainty.”David Dunbar, Head of Digital Workspace, UK Department for Work and PensionsPraise for Andy Lake’s Smart Flexibility: Moving Smart and Flexible Working from Theory to Practice (Routledge, 2013)“… the book is a thought-provoking read and one that I feel should be essential reading for any managers wishing to take flexible working seriously within their organization.”Sandi Mann, Leadership & Organization Development Journal, Vol. 34 No. 6, pp. 588-589“… a must-read for anyone interested in or embarking on workplace change. A combination of academic rigour, practical experience and case studies, it reflects Lake’s long-standing position as researcher and consultant in the field of smarter working. An adviser to government on the issue, his comprehensive book is based on over twenty years of experience in the field and has become an industry ‘bible’.”Heather Greig-Smith, Flexible Boss magazine, September 7, 2015“I like the author’s use of humour to get the point across … and the book’s gentle meadow-stream flow from one chapter to the next. I liked the arguments that he presented, and I appreciated the effort put into excellent research with real-world examples.”Quality World, April 2013Table of Contents1. What is Smart Working? 2. Changing work in a changing world 3. Developing a strategic approach 4. Business case, metrics and evaluation 5. Who, where, when and why? 6. The Smart Working workplace 7. Working across the Extended Smart Workplace 8. Working in the Virtual Workplace 9. Embedding a Smart Working culture 10. Leading the Anywhere, Anytime Team 11. Smart, flexible and productive 12. Smarter homeworking 13. Smart Working, wellbeing and inclusion 14. Smarter government, public services and public policy 15. Smart Working and sustainability 16. Beyond Hybrid: Smart Working now and in the future
£32.99
Taylor & Francis Ltd The Great Unheard at Work
Book SynopsisSilence always has something to say it's never neutral and speaks volumes if people are willing to hear. Our response to silence is often to dismiss or end it, to block it out with noise. Instead, silence needs to be taken seriously. This book explores the importance of understanding silence and shows how we can move from merely listening to truly hearing those around us.The interplay of voice and silence in organisational life is not straightforward. We can feel pressured to speak and compelled to keep our silence. Knowing how to read silence, to make sense of its generative and degenerative capacity, is a rarely developed skill among managers and leaders at all levels who have been brought up to see silence as evidence of compliance or a weakness to be addressed. But it is a critical skill for managers and employees alike. Written by two experts in organisational development, this book explores different types of silence and their implications for organisational practice,Table of ContentsPart I. Seven shades of workplace silence 1. An introduction to the seven shades of silence 2. The seven shades of silence in action Part II. Creating and sustaining climates of silence and voice 3. On silence 4. The meaning of silence 5. Silence as ritual 6. Self-silencing 7. Silence at work 8. Silence is a password 9. Lessons for corporate life (on sustaining climates of silence and voice) 10. Silence descends Part III. Thirty-five voices… and beyond 11. Thirty-five voices 12. Some notes on method and practical application Part IV. Dialogue retethered 13. Putting dialogue to work
£35.99
Taylor & Francis Ltd Strategic Foresight
Book SynopsisOrganisations today are being challenged to make sense of changes in environments that, now more than ever, are described as VUCA (volatile, uncertain, complex, and ambiguous). They are also being driven to understand how the future will evolve and what impact it will have not only on the organisations themselves but also on industries and societies. In recent decades a field has emerged to support organisations in addressing these challenges: strategic foresight.This book is a comprehensive introduction to strategic foresight. It presents a history of the field and explains the main principles in thinking about the future. The book describes how organisations can apply strategic foresight and explains how it relates to other fields such as strategy, innovation, and leadership, highlighting the relevance of strategic foresight not only for organisations but also for individuals, particularly managers and leaders. Grounded in the theoretical foundations of strategic foresight,Table of ContentsPart I: Background to strategic foresight 1. Historical development of strategic foresight (by Theresa Schropp) 2. Thinking about the future Part II: Applications of strategic foresight 3. Conceptualising strategic foresight 4. Weak signals and trends 5. Trend Receiver (by Rupert Hofmann) 6. The Delphi method: How experts see the future (by Heiko von der Gracht) 7. Scenario planning 8. Futures literacy laboratories (by Stefan Bergheim) 9. Business wargaming 10. Design thinking 11. Transformation and open strategy 12. Strategic foresight and its antecedents Part III: Strategic foresight in practice 13. Strategic foresight: An emerging field 14. Working with strategic foresight: Seven principles 15. Conclusion
£34.19
Taylor & Francis Ltd Flexible Human Resource Management and Vocational
Book SynopsisThe Employability Market Orientation (EMO) model, which is more extensive than traditional approaches in the field of personal marketing, along with a questionnaire for its measurement, makes the employee anti-fragile behaving as a micro-entrepreneur (workpreneur). It achieves high levels of employability and marketability and low job insecurity. This attitude has consequences for employers such as low employee loyalty and commitment. Thus, HR specialists will be able to develop adequate solutions and methods reducing the effects of retention. The EMO questionnaire contained in the book will allow them to diagnose such attitudes.This book guides readers through the world of the rules of the contemporary labor market with the end of life-long employment, encouraging to have a proactive attitude by both the employee and the employer. Its originality lies in the fact that it focuses on employees who can be adopted, not being victims of flexible human resource management. It is wTable of Contents1. INTRODUCTION 2. EMPLOYEE AND THE WAY OF PERFORMING THE PERSONNEL FUNCTION 3. FLEXIBLE HUMAN RESOURCE MANAGEMENT: CHOICE OR NECESSITY? 4. NEW EMPLOYER-EMPLOYEE RELATIONS: THE TRANSACTIONAL, INSTEAD OF RELATIONAL, PSYCHOLOGICAL CONTRACT 5. EXPECTATIONS TOWARDS THE EMPLOYEE: ADAPTATION, FLEXIBILITY AND MOBILITY 6. PROFESSIONAL DEVELOPMENT OF AN INDIVIDUAL AS AN AREA WHERE RELATIONSHIPS WITH THE EMPLOYER ARE FORMED 7. EMPLOYABILITY, MARKETABILITY AND EMPLOYABILITY COMPETENCES IN THE CHANGING LABOUR MARKET 8. EMPLOYABILITY MARKET ORIENTATION AS THE EMPLOYEE’S RESPONSE TO THE RULES OF THE CHANGING LABOUR MARKET 9. SELECTED DETERMINANTS OF EMPLOYABILITY MARKET ORIENTATION AND ITS RELATIONSHIP WITH THE CRITERIA OF ADAPTATION TO THE CHANGING LABOUR MARKET: RESEARCH REPORT 10. MANAGING EMPLOYEES WITH EMPLOYABILITY MARKET ORIENTATION: A CHALLENGE FOR HUMAN RESOURCE MANAGEMENT 11. WHAT ABOUT THE EMPLOYEE? A SLIGHTLY SUBJECTIVE CONCLUSION 12. GLOSSARY OF DIAGNOSED VARIABLES 13. STATISTICAL ANNEX
£37.99
Taylor & Francis Ltd Successful Supervisory Leadership
Book SynopsisWhy Study Supervision?This book presents two compelling reasons to study supervision and supervisory leadership: Influential Position: Supervisors exert considerable influence on organizational settings. Supervisors have been schooled, developed, and trained for their responsibilities. They can function more effectively than if they learn through informal, sometimes haphazard means. It thus pays to learn about supervision because supervisors can influence how efficiently and effectively their organization functions. Career Path: Many career paths lead to supervision. Supervisors are everywhere. Supervisors are teachers, doctors, accountants, lawyers, plumbers, and electricians. If you aspire to advance within your occupation, you may find that one career path leads to supervision. Preparing for supervisory responsibilities can prepare you for advancement. You may thus have a personal stake yoTable of ContentsChapter 1: Introduction and Knowledge Base Chapter 2: Fundamental Principles of Supervisory Leadership Chapter 3: Positive Influential Leadership Chapter 4: Competency-Based Approach to Supervisory Leadership Chapter 5: Essential Competencies for Positive and Influential Leadership Chapter 6: Developing Positive and Influential Supervisor Leaders Chapter 7: Evaluating and Managing Positive and Influential Supervisor Leaders Chapter 8: Supervisory Leadership Framework
£35.99
Taylor & Francis Ltd Leadership During a Crisis
Book SynopsisWe live in uncertain times propelled by complex systems, climate change and the use of technology which possess various threats. At times of crisis, leadership that permits quick reactions to the changing organisational environment becomes necessary. However, there has been limited studies that provide a road map of leading during a crisis. What is required of leaders during a crisis? How can you develop the required leadership expertise during such turbulent periods? What are the challenges leaders will have to combat? Through this book, these questions are answered.It is no exaggeration therefore to claim that this book opens a new chapter as it seeks to advance discussions about how to lead during crisis. Drawing on empirical and conceptual evidence from the perspective of renowned authors in leadership research, it offers a robust and engaging overview of the field of leadership and leadership development in turbulent and dynamic environments. The chapters in the book supTrade Review“A powerful perspective on the role of effective leadership in these challenging and changing times. This brings together a number of insightful contemporary perspectives on the impact of disasters, leading in a time of crisis and the value of leadership in surviving a serious crisis. Providing valuable lessons for leaders in these days when the next crisis could be just around the corner.” Neil Shaw, Dean/Chief Executive, Greater Manchester Business School, University of Bolton“Leadership During a Crisis' makes a major contribution to the study of leadership and crisis. Informed by diverse case studies and theoretical insights, the book will be a crucial source for students, academics and practitioners for many years to come. The editor should be congratulated for bringing together such fine scholars to deliver this very important text.” Professor John Connolly, Head of Department of Social Sciences, Glasgow School of Business for Society, Glasgow Caledonian University“This book provides a much needed and comprehensive analysis of leadership and leadership development during crisis and upheaval. As such, the work within it ranges across important areas such as learning, optimism, ethics, authenticity, influence and the ever-present concerns of individual agency and collective action. It provides an important, timely and insightful contribution to the field.”Professor Joanne Murphy, Professor of Inclusive Leadership, Birmingham Business School, University of Birmingham“This refreshingly original and important book traces the role of leadership in engaging productively with the political, social and ecological crises of our times. Enriched by a diversity of authors' voices and contexts, it will be useful to scholars and students of leadership, through providing critical analysis and hope in an era of change.” Professor Emma Bell, Professor of Organisation and Leadership, Open University Business School, The Open UniversityTable of ContentsChapter 1 Introduction to Leadership During a Crisis: A Focus on Leadership Development Chapter 2 Entrepreneurial Leading and Learning in a Crisis Chapter 3 Leaders appointed in Times of Crisis and Leader and Leadership Development Chapter 4 A Model of Pragmatic Optimism for more Effective Crisis Leadership Chapter 5 Crisis and Servant Leadership: A Conceptualisation of Leadarchy as a Paradigm for Turbulent Times Chapter 6 Ethical Leadership during a Period of Crisis: Lessons from Vietnam Chapter 7 The Making of Zelensky’s Leadership: The Man or the Crisis? Chapter 8 Leadership Behaviours under Crises: The Application of a Process-Oriented View during the Covid-19 Pandemic Chapter 9 Risking it All: Authentic Leadership in Crisis Chapter 10 Uncovering mechanisms of leadership as influence process Chapter 11 Entrepreneurial Leadership: An Approach for Crisis
£128.25
Taylor & Francis Volunteer Management
Book SynopsisVolunteers play a critical role serving communities and delivering public services. Volunteers serve across many areasin schools, human service organizations, emergency services, and more. By providing services to those in need, volunteers expand the capacity of organizations and can devote extra time to the populations they serve. While research on volunteering has shifted from a focus on recruitment and motivation to management and retention, the focus is largely on universal, one-size-fits all prescriptions. Volunteer management only recently moved to a contingency perspective focused on organizational needs. However, volunteer management should adapt to meet the needs of organizations and volunteers.Taking a strategic approach, this book provides an overview of volunteer management from planning and recruitment to engagement and evaluation, considering both organizational and volunteer needs and capacity. We develop a strategic volunteer management approach for volunteeri
£35.14
Taylor & Francis Ltd Understanding Strategic Analysis
Book SynopsisUnderstanding Strategic Analysis is a concise and practical guide for organisational strategic analysis, strategy development, decision-making, and implementation.The book takes the reader step by step through the background of strategic management and the process of developing a new strategy. It considers how to assess the strategic capabilities and context of the organisation, how to identify and choose between the various strategic options, and how to successfully implement the change in strategy. Mini-case studies and reflective questions provide stimuli for class discussion, whilst chapter objectives and summaries structure and reinforce learning. The final chapter sets out a complete worked example to illustrate the process as a whole.Refreshing and concise, this text provides valuable and practical reading for postgraduate, MBA and executive education students of strategic management, as well as practising managers in organisations of all sizes. Online Table of Contents1. Introduction 2. Strategic management and why it is important 3. The process of developing and implementing a new strategy 4. Assessing strategic capabilities 5. Assessing the strategic context 6. Assessing and acting on the strategic position 7. Identifying strategic options 8. Choosing between the strategic options 9. Successfully implementing a strategy 10. Worked case study example
£34.19
Taylor & Francis Ltd Leadership Mindsets for Adaptive Change
Book SynopsisThis informative and practical book helps leaders develop adaptive leadership mindsets and skills to address the myriad intersecting challenges shaping today's workplace. Through the Flux 5 framework, organizational culture and systems experts Sharon Ravitch and Liza Herzog help leaders, teams, and organizations create the organizational conditions to drive and enact adaptive change.At a time of unprecedented workplace flux, leader roles are constantly being redefined, requiring more finely attuned leader mindsets, frames for leadership, and skillsets for moving the dial on individual and organizational sense-making for cultural and institutional excellence. Based on five mindsets Inquiry Mindset, Humanizing Mindset, Systems Mindset, Entrepreneurial Mindset, and Equity Mindset the Flux 5 framework teaches leaders to drive adaptive change as a tool of professional and organizational development. Using embedded leader learning activations and organizational practices, Trade Review"Leadership Mindsets for Adaptive Change by Dr. Sharon Ravitch and Dr. Liza Herzog is a must-read for anyone seeking to strengthen their leadership skills. In today's ever-changing environment, effective leadership is more crucial than ever, especially in the era of hybrid work. The authors provide a human-centered and systematic approach to evaluating your leadership style, giving readers practical steps to become effective leaders. This book focuses on conviction, inspiration, humanization, purpose, and equity, providing a transformative experience for readers to better understand themselves and uncover nuances underneath the iceberg. If you're looking to make a lasting impact and change, this book is the ideal starting point."Alan Chen, Ed.D., Assistant Dean, Cheung Kong Graduate School of Business, China Table of ContentsSeries ForewordRonald E. RiggioForeword: What’s Past is PrologueRaghu KrishnamoorthyIntroduction1. Inquiry Mindset 2. Humanizing Mindset3. Systems Mindset4. Entrepreneurial Mindset5. Equity MindsetReferences
£23.99
Taylor & Francis The Routledge Companion to Leadership
Book SynopsisLeadership has never been more important â and divisive â than it is today. The idea and discourse of the leader remains a critical factor in organizational and societal performance, but there is evident tension between the persistent focus on the critical importance of individual leaders and the increasing emphasis on collective leadership. The Routledge Companion to Leadership provides a survey of the contentious and dynamic discipline of leadership.This collection covers key themes in the field, including advances in leadership theory, leadership in a range of contexts and geographies, leadership failure, leadership process, and leadership development. Topics range from micro studies to wider political analyses of leadership, taking in unusual but important aspects such as portrayals of leadership in architecture, media, and science fiction. Contributions from 61 internationally renowned authors from 16 countries make available the full range of perspectives, approaTrade Review"Today, there is no shortage of encyclopedias and handbooks on leadership. Yet this excellent collection of chapters, co-edited by a team of accomplished leadership scholars from various fields, marks a most welcome and important addition to the international literature. While too often editors leave the crucial task of developing meaningful distinctions between, for example, conceptualizing, practicing and evaluating leadership, to their readers, this companion does a marvelous job ofbringing clarity, structure and perspective to a burgeoning field that has become notorious for its elusiveness. A truly indispensable resource."Ludger Helms, University of Innsbruck, Austria"This comprehensive book of leadership essays is an important addition to our understanding of this crucial element of social, economic and political organization in every society. Sophisticated in its framing, wide-ranging in its focus, this a book that will be useful for every student of leadership, regardless of their field."Stanley Renshon, City University of New York, USA"Covering a wide range of topics and written by experts in the field, this collection will be a valuable resource to all students of leadership looking for the most up-to-date and challenging thinking concerning this ubiquitous yet illusive phenomenon."Donna Ladkin, Plymouth University, UK"A ‘Companion’ is defined as someone with whom one spends a lot of time and with whom one travels. I anticipate that leadership educators and researchers throughout the world will relish the opportunity to travel intellectually in the company of the most interesting and provocative contemporary leadership thinkers who are gathered together in this intriguing volume."Brad Jackson, Victoria University of Wellington, New ZealandTable of ContentsIntroduction John Storey, Jean Hartley, Jean-Louis Denis, Paul 'T Hart, Dave Ulrich Part I: Conceptualising Leadership Introduction John Storey, Jean Hartley, Jean-Louis Denis, Paul 'T Hart, Dave Ulrich 1. What is Leadership: Person, result, position, or process, or all or none of these? Keith Grint, Owain Smolovik Jones and Clare Holt 2. Recognizing and Realizing the Market Value of Leadership Dave Ulrich & Justin Allen 3. Beyond the Hero-Leader: Leadership by Collectives Viviane Sergi, Jean-Louis-Denis and Ann Langley 4. Understanding Leadership in the Face of Crisis and Uncertainty David E. Rast, III and Michael A. Hogg Part II: Studying Leadership Introduction John Storey, Jean Hartley, Jean-Louis Denis, Paul 'T Hart, Dave Ulrich 5. Studying Leadership: Taking meaning, relationality and ideology seriously Mats Alvesson 6. Instead of angels: Leaders, leadership and longue durée Peter Gronn 7. Critical Perspectives on Leadership Studies Scott Taylor and Jackie Ford 8. Psychoanalytic Perspectives on Leadership Irma Rybnikova 9. Leadership and Power Brigid Carroll and Josh Firth 10. Followership in Context Mary Uhl-Bien and Melissa Carsten 11. Leadership Succession in Politics and Business Fredrik Bynander and Paul ‘t Hart 12. Leadership in Interaction Magnus Larsson Part III: Practising Leadership Introduction John Storey, Jean Hartley, Jean-Louis Denis, Paul 'T Hart, Dave Ulrich 13. Politics in Leadership Jean Hartley 14. Great Expectations and Great Limitations: Walking the Tightrope of Political Leadership in the 21st Century Matthew Laing and James Walter 15. Co-leadership: Contexts, Configurations and Conditions Emilie Gibeau, Wendy Reid and Ann Langley 16. Leadership on the Board: The Role of the Company Secretary Andrew Kakabadse, Nadeem Khan and Nada Kakabadse 17. Practising Religious Leadership Jack Barentsen 18. Practising clinical leadership John Storey and Richard Holti Part IV: Contextualising Leadership Introduction John Storey, Jean Hartley, Jean-Louis Denis, Paul 'T Hart, Dave Ulrich 19. How does Institution Matter? Leadership Behaviour in Eastern and Western Europe Werner Auer-Rizzi and Gerhard Reber 20. Consequences of Context: Political leadership and followership Barbara Kellerman 21. Spirituality, Religion and Notions of Leadership Sverre Spoelstra 22. Leadership, Masculinity and Ethics in Financial Services David Knights 23. Global Leadership in Perspective Allan Bird, Mark E. Mendenhall, Joyce S. Osland, Gary Oddou and Sebastian Reiche 24. Political Leadership in the 21st Century: Neo-Liberalism and the Rise of the CEO Politician Peter Bloom and Carl Rhodes Part V: Evaluating Leadership Introduction John Storey, Jean Hartley, Jean-Louis Denis, Paul 'T Hart, Dave Ulrich 25. The Anatomy of Destructive Leadership Ronald J. Burke 26. Evaluating the Performance of Ethical Leadership Alan Lawton 27. Leadership and Organizational Performance: State of the Art and a Research Agenda Eva Knies, Christian Jacobsen and Lars Tummers 28. Leaders as spiritual heroes: the paradoxes of unlimited leader agency Dennis Tourish Part VI: Imagining Leadership Introduction John Storey, Jean Hartley, Jean-Louis Denis, Paul 'T Hart, Dave Ulrich 29. Portrayals of Leadership in Science Fiction Kimberly Yost 30. Media portrayals: from leadership cults to celebrity politicians Maja Simunjak and John Street 31. Projecting Authority: Representations Leadership in Architecture Michael Minkenberg Part VII: Nurturing Leadership Introduction John Storey, Jean Hartley, Jean-Louis Denis, Paul 'T Hart, Dave Ulrich 32. Can leadership be taught? Ann L. Cunliffe and Julie Wilson 33. Diverse approaches to leadership development Jonathan Gosling and Ian Sutherland 34. Identity construction and deconstruction in leadership development programmes Helen Delaney 35. Discourse and Leader Identity Peter Sun Conclusions 36. Looking to the future of leadership John Storey, Jean Hartley, Jean-Louis Denis, Paul 'T Hart, Dave Ulrich
£43.99
Taylor & Francis Ltd Hospital Quality
Book SynopsisIn healthcare, quality management refers to the administration of systems design, policies, and processes that minimize, if not eliminate, harm while optimizing patient care and outcomes. Whether you are a hospital with 1,000 beds or 25, the fact remain that every hospital must navigate and manage the many complexities associated with a quality management system. Why is quality management important in healthcare? There are numerous reasons why it is important to improve quality of healthcare, including enhancing the accountability of health practitioners and managers, resource efficiency, identifying, and minimizing medical errors while maximizing the use of effective care and improving outcomes, and aligning care to what users and patients want in addition to what they need. Hospital Quality: Implementing, Managing, and Sustaining an Effective Quality Management System demonstrates a practical approach to managing and improving quality. Whether you agree with tTrade Review"The moral responsibility to provide high quality care in an increasingly complex healthcare industry challenges the best healthcare organizations. Fierce competition for resources and the multidisciplinary nature of healthcare can leave organizations less focused and structured than needed to achieve their quality goals. The Hospital Quality Book is a fantastic resource for providing a practical and straightforward path to attain quality objectives. Douglas C. Johnson captures his decades of learning during his practice as a system, process, and quality professional. It is truly scalable to each organization’s current capabilities and can be used to stand up an entirely new program or as a reference to assist established programs in accelerating performance."Troy Greer, FACHE, MBA, MSHACEO, Boone Health, Columbia, MOTable of ContentsChapter 1: An Introduction to Quality Chapter 2: Quality Regulation and Benchmarking Chapter 3: Managing Quality Chapter 4: Quality Measurement and Analytics Chapter 5: Quality Improvement Chapter 6: Quality Training Chapter 7: Project Management Chapter 8: Accreditation Chapter 9: Sustaining Quality Chapter 10: The Quality Plan Chapter 11: External Reporting Chapter 12: Patient Safety Organization, Quality Incidents, and Mortality Reviews Chapter 13: Managing Hospital Acquired Conditions (HAC) and Harms Chapter 14: Managing the Quality Team Chapter 15: Summary – Bringing it all Together Appendix:
£39.99
Taylor & Francis Ltd Leading the Listening Organisation
Book SynopsisHow organisations listen, learn, and adapt to their environment drives success and long-term sustainability. This book focuses on internal stakeholders and how employers can use the voice of their people to improve decision-making, innovation, and performance. It is about why listening to employees matters and how to do it well.Leading the Listening Organisation reveals not just the practices and processes that underpin effective listening but also the leadership characteristics and mindsets necessary to create resilient organisations that feel fair to work in, where people want to speak up, and where new ideas can flourish. It is based on extensive international research with leaders across over 500 organisations before, during, and after the pandemic. The authors bring decades of international experience and expertise in communicating with employees across public, private, and third sector organisations. Rich in practical tools, processes, and working frameworks and Trade Review"In this new book, the authors rightly highlight how difficult, yet valuable, it is to genuinely listen to employees. As labour markets tighten, flexible working becomes the norm and Zoomers gain prominence in the workplace, organisations that invest in effective internal communication will gain a competitive advantage.”Steve Shepperson-Smith, President, Chartered Institute of Public Relations (CIPR) for 2023“When I was a child, my mum used to say ‘you have two ears and one mouth for a reason’; how right she was. Continual listening needs to be part of every organisation’s DNA. Only by listening can we prioritise where energy is needed to improve employees’ experiences, and, as a result, maximise our potential both as individuals and as an organisation.”Alison Ramsay, Director of Employee Experience, BAE Systems“Leading the Listening Organisation: Creating Organisations that Flourish connects the many disparate threads of successful change, communication and engagement and is a must-read for anyone responsible for the employees’ contribution. Having had the privilege of working with Howard Krais, Mike Pounsford and Kevin Ruck I was expecting this book to be well-referenced and anchored in academic theory. But what it does so well is connect the many foundation stones necessary to create organisations that flourish. It truly is the advent of the listening age and for anyone responsible for any aspect of communications this is a great time to be in the profession.”James Harkness, Partner, HarknessKennett“In an era of polarisation of societal opinion and values, effective listening is more important than ever in organisations. This book explains how organisations can listen and engage with their employees, building trust and navigating change. Howard, Kevin and Mike share a lifetime of organisational experience on how to create a fair and inclusive workplace where employees feel heard and valued in the ‘listening age’.”Adrian Cropley OAM, Founding Director, Centre for Strategic Communication Excellence“Active listening to employees is critical for organisations seeking to create a positive workplace culture and meet their goals. This means not only hearing employee feedback but also engaging with them to address their concerns. A listening culture can enhance employee engagement, trust, and collaboration. This insightful book offers practical strategies for anyone interested in enhancing their organisation's communication and performance.”Jennifer Sproul, Chief Executive, Institute of Internal Communication“As the noise around our working lives increases, this is a very timely investigation into how better listening and authentic conversations will deliver lasting engagement in our organisations.”Marc Wright, Founder, simply-communicate“With the changes that have taken place over recent decades, employees engage and commit where they recognise alignment in purpose between themselves and their organisation. Gone are the days of tell, replaced by an increased requirement to listen. This book is a great guide for leaders and HR professionals at all levels to understand what listening truly means”.Simon Smith, Chief People Officer, Aston Martin“This book is essential reading for those looking to unleash the power of listening to turbo-charge their organisations. Better listening forges deeper understanding, connection and empathy. In short, it proves those who listen harder learn – and achieve – more.”Katie Macaulay, Managing Director, AB; host of The Internal Comms Podcast“Who doesn’t like to be listened to?! Listening is perhaps one of the most under-valued skills in the workplace and yet, as this book demonstrates, one that makes a huge difference to wellbeing, engagement and performance. Drawing on lots of great research and evidence, this thorough and practical book provides essential reading for anyone who wants to help organisations, and the people within them, listen better.”Hilary Scarlett, International speaker, consultant and author on change management and neuroscience at Scarlett & Grey“Internal communication is a two-way process; practitioners need to hear what staff are thinking and explain it. This book looks at the sources and methods which are increasingly common practice offering the clear advice you would expect from highly experienced practitioners Krais and Pounsford. Ruck’s distillation of the most up to date academic research means this accessible read will be invaluable to students and professionals alike.”Liam FitzPatrick, Author and communications best practice advisor“This volume presents an intelligent analysis of a phenomenon that continues to be as critical as it is yet to be fully grasped: what happens when corporations have to listen – and listen meaningfully? The authors offer a most valuable perspective from the sphere of managerial practice which will contribute to a more systematic understanding of this complex area in an age when fundamental questions have to be both asked and heard.”Bogdan Costea, Professor of Management and Society, Lancaster University“Active listening is hard, but aided by examples from the authors’ own research this insightful book explores how leaders who do it effectively deepen connections and make for more meaningful and productive organisations. This book is an important addition to anyone’s shelf and helps address the post-pandemic expectations of communication having greater genuine dialogue.”Russell Grossman, Head of UK Government Internal Communication ProfessionTable of Contents1. The advent of the listening age 2. Why listening matters 3. The barriers to effective listening 4. How to listen 5. Digital listening 6. Employee resource groups and activism 7. The role of leadership 8. Developing an employee listening climate 9. Leadership listening: A new approach for an era of uncertainty
£31.34
Taylor & Francis Ltd Communication Leadership and Trust in
Book Synopsis
£37.99
Taylor & Francis Ltd Strategy Activation Canvas
Book SynopsisThe Strategy Activation Canvas is the new standard for accelerating strategies beginning where classical strategies end: with its activation. While many management and business canvases focus on developing a strategy, the Strategy Activation Canvas helps leaders and decision-makers to bring strategies to life.This book demonstrates for the first time how entire organizations can be activated: how people can not only perceive and implement a new strategy, but how entire organizations can be heavily involved in its making, how strategies are made visible and experienced, and how people can play an active and sustaining role throughout bringing a strategy to life. With their decades of experience in large scale organizations, Thiessen and Wreschniok pair their knowledge with case studies from Allianz, Baloise, E.ON, Hamburg Commercial Bank, Microsoft, NORD/LB, Swisscom or Swiss Re, organizations led by leaders who have significantly accelerated the sTable of ContentsPart I: Introduction 1. Business transformation as a social movement 2. Social dynamics that prevent strategy implementation 3. This book is for… 4. Pictures and figures in this Strategy Activation Canvas Part II: The Strategy Activation Canvas 5. At a glance 6. Field of impact: Defining the context 7. Field of Impact: Accelerating strategy and transformation processes 8. The activation lie: When activation is not an activation Part III: The fields of impact of the Strategy Activation Canvas 9. A guide for practice 10. Defining the focus: The strategic core 11. Form a coalition for results: The movement 12. Putting complexity into context: The narrative and the Big Picture 13. Accelerate strategy and transformation processes Part IV: Strategy activation in major corporations – Thought leaders of a new generation 14. Baloise Group: Emotions, people and networks – not processes and hierarchies 15. Microsoft: Help shaping a new era – activating Microsoft’s strategic core worldwide 16 Swisscom: Playful, interactive and fun: “Come and join” at Swisscom 17. Swiss Re: Agile transformation as a movement – when HR activates agility Part V: Outlook 18. The role of leadership in strategy activation 19. And it goes on 20. Digital tools and platforms for strategy activation 21. Author biographies 22. Studies and academic literature cited
£32.99
Taylor & Francis Ltd Management and Organizational History
Book SynopsisManagement and organizational history has grown into an established field of research with competing and contrasting approaches and methods that are relevant for management and organization studies.This short-form book provides readers with expert insights on intellectual interventions in management and organization history. The authors illuminate the central ideas, works, and theorists involved in forming the link between history, management, and organization studies, particularly focusing on the debates addressing the need for a ''historic turn'' in management and organizational studies.With coverage of nascent schools of thought in management historiography, such as ANTi-History, revisionist history, counter-history, rhetorical history, the Copenhagen School, microhistory, critical realist histories, alongside existing modernist and post-modernist approaches, as well as postcolonial, decolonial, and feminist critiques, the book is essential readiTrade Review'Reflecting deeply on recent historical approaches to management and organization studies, the authors have provided a uniquely reflexive account of the different histories, conceptions of histories and authors involved in recent scholarship that has sought to bring history back into focus in a largely ahistorical and instrumental field. The book will be a significant guide for those researchers seeking to disentangle the different approaches to histories involved in recent research, alerting them to the grounds and assumptions underlying various contributions.' – Stewart Clegg, Distinguished Professor of Management and Organization Studies at the University of Technology Sydney, Australia'There are no scholars better placed to explore the development of management and organization history studies than Albert Mills and Milorad Novicevic. They have made enormous contributions to the debates that have nourished this fascinating field of study over the years. In this book they chart an exciting and ambitious course for its future.' – Todd Bridgman and Stephen Cummings, authors of A New History of Management'This well-written and thought-provoking publication addresses its central topics as no book before and is a must read for those interested on management and organizations.' – Rafael Alcadipani, EAESP-FGV, Brazil'History needs to be taken seriously in management and organization research, and Mills and Novicevic do just that. The books offers a thought-provoking critical analysis of the reasons and consequences of the ahistorical orientation in management and organization research. By so doing, this book adds to the recent historical turn and helps us to go deeper and further than what we typically think organization or management history is all about.' – Eero Vaara, Professor of Organization and Management at Aalto University, Finland'This book provides deep insights on positivist and postmodernist historiography and demonstrates the role of historians in the authorship of history production in management and organization.' – Gagan Deep Sharma, University School of Management Studies, IndiaTable of Contents1. History and Authorship 2. A Starting Point: The Historic Turn 3. Not a History: The Call for an Historic Turn in Management and Organization Studies 4. Paradigms and Prospects in Management and Organizational History 5. Revisiting the Historic Turn
£25.99
Taylor & Francis Ltd Digital Business Strategy
Book SynopsisDigital Business Strategy responds to the need for clarification of the increasing, but fragmented, knowledge of digital business strategy. It systematically presents topical knowledge by reviewing previous research and developing frameworks for the content of digital business strategy and its relationships with relevant factors. In addition, the book analyses issues encountered by individual companies when implementing digital business strategies.The volume identifies key categories of digital business strategy, in particular, strategy scope and direction, competitive advantage, and resource and capability reliance. It then explores relationships with antecedents such as digital experience, relationships with obstacles and enablers of strategy implementation, and relationships with operational and financial outcomes. The author demonstrates that strategy content and relationships differ among manufacturing companies, retailers, digital content providers, and digital platforms and also presents ways to cope with issues of implementation.In summary, the book provides readers who wish to know more about the growing field of digital business strategy with up-to-date and systematic knowledge. It will be of great value to students at an advanced level, researchers, and reflective practitioners in the fields of technology management and strategic management in particular.
£37.99
Taylor & Francis Ltd Complexity and Organisations
Book SynopsisVirtually everyone accepts that workplaces are complex but there is little insight into how we might engage with complexity more skilfully. If complexity isn't something that managers can control and leaders cannot harness, then what does a complexity perspective offer?This fourth book in the complexity series describes how taking complexity seriously can inform approaches to understanding organisations. It focuses on the ways that managers and researchers can engage with their own histories to better understand their working lives, how they may be participating in maintaining the very processes they are trying to change and how research methods can shed light on politics of working together. The chapter authors work in a wide variety of sectors and draw on their experience to produce vibrant writing which will resonate with managers and leaders who want to explore how they might understand their working lives differently, and to students who are using first-person reflexive
£42.74