Organizational theory and behaviour Books
Taylor & Francis The Routledge Handbook of Employee Communication and Organizational Processes
Book SynopsisThis Routledge Handbook takes a truly global and multidisciplinary approach to exploring all facets of employee communication.Beginning from two key disciplinary approaches â organizational communication and public relations â scholars capture and define employee communication from both perspectives, addressing commonalities and bridging disciplinary differences. This volume places importance on the everyday communicative behaviors by internal members such as leaders, managers, inter/generational cohorts, employees, and those working on behalf of organizations, such as social media influencers, and on expansive conceptualizations of employee such as chatbots, environment, and global supply chain members involved in organizing. With a focus on employees in situ, the authors respond to these key questions: in what ways is employee communication relevant today? What does employee communication entail? How, why and to what extent do employee communication influence or is influenc
£204.25
Taylor & Francis Ltd Safeguarding Physician Wellbeing
Book SynopsisThe United States is facing a worsening epidemic of physician burnout with unprecedented numbers of them leaving the workforce and practice of clinical medicine across all career stages. The prevalence of physician burnout has accelerated through COVID-19, resulting in an anticipated serious national shortage of physicians within the current decade amidst an increased proportion of aging and unhealthy population. The critical shortage of physicians coupled with an unhealthy physician workforce results in longer wait times for access, continued increased healthcare costs, decreased quality of care, and worsening patient experience. Despite increasing media coverage, published data, and identification of system-based factors that erode physician wellbeing, no standardized systematic solution has been implemented across hospitals, health systems, or a variety of employment models or practice settings for any or all doctors regardless of whether they are primary care, medi
£35.99
Taylor & Francis Ltd Make Better Strategic Decisions
Book SynopsisEvery day we hear of serious errors of judgement that result in organisational disaster. Why do seemingly successful businesses, NGOs, or even political parties fall prey to irrevocable governance breakdowns or, worse still, criminal malpractice? By prompting readers to think deeply about strategic decision-making, human behaviour, and cognitive biases, this book offers a disciplined, objective, and thoughtful approach to making better decisions.Every strategic problem is fundamentally a journey into the unknown, which involves a unique combination of duration, scale, external and internal dynamics, and personal motivations. Rarely is a strategic decision solved by saying, If a situation is A, then the solution is B.' The book explores how to develop a strong foundation for problem resolving rather than simplistic problem-solving by strengthening competence so that decisions are made wisely. The case of Carillion plc, the second-largest construction group in the United KingTrade Review"In this illuminating book, Professor White explores why leaders make poor decisions and provides an extensive toolkit to navigate through the messy realities of making strategic choices. The Carillion case illustrates what can go horribly wrong when executives fail to think through the consequences of their actions.”Professor Gianvito Lanzolla, Professor of Strategy and Digital Transformation, Bayes Business School, City, University of London“Strategic decision-making is vexing, pulling leaders in opposing directions amid growing complexity, change, and uncertainty. Jeremy White’s Make Better Strategic Decisions: How to Develop Robust Decision-making to Avoid Organisational Disasters is a must-read, offering deep insights and actionable practices to help leaders navigate strategic challenges.”Marianne W. Lewis, Author of Both/And Thinking: Embracing Tensions to Solve Your Toughest Problems; Dean and Professor of Management, University of Cincinnati"Jeremy White's book wonderfully does what it says on the tin: it gives a guide to strategic decision-making for leaders in the real world, facing complexity and difficulty and human frailty. It's based in experience and reality. And it's invaluable for the leaders of the future." Lord Chris Smith, former Secretary of State for Culture Table of ContentsIntroduction 1. Core Questions 2. Strategic Thinking 3. Carillion plc 4. Behavioural Management 5. Risk 6. Strategy as Paradox 7. Moral and Ethical Issues 8. Corporate Governance 9. Strategic Toolkit 10. Strategic Toolkit: Additional Perspectives
£32.99
Taylor & Francis Ltd Principles and Practices of Management and
Book SynopsisThis book offers perspectives, insights, techniques, and approaches for efficient and contemporary management practices in an organization. It provides a comprehensive insight into the traditional and contemporary approaches of organizational behavior and their impact on organizational performance in the global era. Ranging from planning to staffing, and controlling to strategic decision-making, the case studies in the book incorporate relevant modern management models and correlate practices of management from organizational perspectives to allow any organization's direction and environment to be evaluated with suggested recommendations. This textbook consists of two broad parts. The first deals with management trends and functions ranging from the traditional era to the contemporary world. The second part explores the behavioral trends of organizations across domains to analyze the measures taken for improved productivity and sustainability.Drawing theories from psychology,Trade Review"A truly comprehensive textbook on management and organization behavior. I was very pleased to see separate sections on history of management and how the management gurus perceive the future of governance."Jagdish N. Sheth, Charles H. Kellstadt Professor of Business, Goizueta Business School, Emory University, USA"The second edition of Principles and Practices of Management and Organizational Behavior by Singh and Khatri offers extensive case-based learning and best practice guidance on every large-scale activity a modern-day manager and leader may engage in. Ranging from planning to staffing and controlling, to strategic decision-making, the case studies in the book incorporate Porter’s five forces and other modern management models to allow any organization’s competitive environment to be assessed and analyzed. The book then formulates a set of best practices for organizational sustenance using modern management techniques. The book also explains the key concepts and practices of effective leadership styles at all levels and goes on to distinguish these using the Hersey–Blanchard model. Under organizational behavior, this book lays emphasis on the electronic form of organization, its evolution and subsequent maturation and incorporation of action research models in the development of such organizations. Through multiple case studies and examples, developmental interventions and resistances to change within organizations are dealt with. Case studies with respect to organizational sustenance and ethical organizational culture, in alignment with changing business conditions and market scenarios, are presented to help the practitioners, researchers and management students at graduate, postgraduate and doctorate levels understand and adopt strategies, concepts, principles and practices. The authors have also included a discussion on organizational power and polity to enable the reader to understand their significance, exercise control and institute relevant organizational ethics for behaving politically and helping to co-create a healthy organizational culture as a stakeholder."Saurabh Sinha, Deputy Vice Chancellor, Research, and Internationalization, Professor of Microelectronics, University of Johannesburg"A good pick! Not only for students and faculty, but also for new managers in organizations. The content is focused on connecting the basic theories of management, the principles, the concept and the structure, insights into the ever evolving organization culture and incorporating the modern day best practices and formulation of organizational behavioral strategies. Each chapter includes real life case studies that make the read even more interesting, relatable and easy to understand. The strength of the book lies in adherence to the tagline: The Complex Concepts Simplified Through Case Scenarios."Amlan Chakrabarti, Professor & Director,, A.K. Choudhury School of Information Technology, University of Calcutta and Head, IT & Tech. Innovation Cell, Department of Higher Education, Government of West Bengal."Chandrani Singh and Aditi Khatri’s book, Principles and Practices of Management and Organizational Behaviour (2nd ed.), is a complete package of management concepts, practices and organizational behaviour including management tips from gurus of yesteryear as well as modern times. Emphasizing functions and approach, it critically evaluates real-life business scenarios using strategic management and covers the behavioural aspects of an organization from people’s perspectives. I am sure it will be of immense use to the students, academic fraternity and budding professionals."Surbhi Dahiya (née Bhalla), IAMCR Faculty Ambassador, Professor, Department of English Journalism, Indian Institute of Mass Communication"This book offers a unique amalgamation of two significant academic concepts, that is, ‘Principles and Practices of Management’ and ‘Organizational Behavior.’Institutes offering niche programs often struggle with incorporation of these two as separate courses owing to their specialized focus on specific domains. This title addresses this problem and gives optimum as well as effective understanding of basic concepts related to principles and practices of management and organizational behavior in a single text."Nilesh P. Gokhale, Associate Professor, Symbiosis Institute of Media and Communication, Pune, Mentor, Brand Communication Practice, Marketing SocietyTable of Contents1. Introduction to Management 2. Evolution of Management Thought 3. Planning 4. Organization 5. Staffing, Training and Development 6. Directing and Controlling 7. Decision-Making 8. Strategic Management 9. Organizational Behaviour 10. Understanding and Managing Individual Behaviour 11. Group and Group Dynamics 12. Team and Teamwork 13. Leadership 14. Motivation 15. Conflict Management 16. Organizational Development and Culture 17. Change Management 18. Stress Management 19. Power and Politics
£36.99
Taylor & Francis Strategic Digital Transformation
Book SynopsisEmerging technologies are having a profound impact upon individuals and organisations. The âalways onâ attitude that digital technologies encourage brings an equal mix of benefits and challenges. The ready availability of digital technology has transformed the way we live, learn, play and interact â but how a business can turn the tools into an economic and organisational advantage is not always clear.This new edition of Strategic Digital Transformation enables students and business leaders to take a strategic and sustainable approach to realising the value of digital technologies. It offers results-driven solutions that successfully transform organisations into data-driven, people-focused businesses capable of sustainably competing at a global level. These solutions are significantly shaped by the need for organisational digital maturity, high levels of digital and cultural interoperability and the purposeful application of AI. With four key areas of focus, the material moves through understanding digital business to planning, implementing and assessing digital transformation. The current challenges facing all small organisations, including limited resources, financial pressures and the lack of dedicated IT departments, are explored. The authors consider the ways in which innovation can increase competitive advantage, how innovative business models can create new opportunities and how a data-driven perspective can release embedded value within the organisation. Contemporary international case studies and examples throughout each chapter bridge theory with practical application and systematically document the patterns of activities that enable success. All chapters have been completely revised and updated to reflect advances in technology and to highlight the social and economic consequences of digital transformation.This textbook is a vital resource for postgraduate and undergraduate students of digital business, innovation and transformation. By showing how to initiate digital transformation across an organisation, it will prepare business owners, directors and management of small- and medium-sized businesses to take strategic advantage of new and emerging technologies to stay ahead of their competition.
£41.79
Taylor & Francis Employee Wellbeing
Book SynopsisDrawing on work and positive psychology, this insightful book addresses contemporary workplace challenges and analyses evidence-based interventions in the employee wellbeing domain.Recent years have seen significant developments in the area of employee wellbeing, with many organisations becoming more interested in wellbeing at work. This book begins by contextualising employee wellbeing pre and post the onset of the pandemic and demonstrates how employers are seeking advice and proactively implementing wellbeing policies and practices. It goes on to consider such issues as employee voice, employee growth mindset, burnout, quiet quitting, sleep hygiene, workplace isolation and psychological safety. Each chapter is supported by thought-provoking questions and activities that encourage readers to reflect on their learning and apply their understanding of the material in practice, as well as suggestions for further reading to offer resources for continued study. The book closes b
£29.99
Taylor & Francis The Organization of Things
Book Synopsis
£35.14
Taylor & Francis Evolution of Cultural Management and Policy in
Book SynopsisSince the 1990s, cultural management and policy in Europe have undergone transformative changes. This insightful book offers a comprehensive journey through that evolution, blending historical insights with an analysis of current trends to illuminate the future of the field.The book also highlights the pivotal role of cultural networks in shaping and advancing culture, creativity, and heritage, bridging academic inquiry with real-world practice. Through a focused case study on The European Network on Cultural Management and Policy, ENCATC, it provides a unique perspective on how networks shape policy and management strategies across Europe.A must-read for scholars, practitioners, policymakers, and students, this book delivers key insights into the ever-changing landscape of arts and cultural management.
£47.49
Taylor & Francis Systems Leadership
Book SynopsisThe new edition of this influential and bestselling book is concerned with how people come together to achieve a productive purpose. Survival and success in business and social terms have always depended upon our ability to form and sustain social organisations. People have a deep need to be creative and to belong. By creating positive organisations we can fulfil these needs and build a worthwhile society. One of the failures of organisations is precisely the lack of efficient and effective social organisation, which is what this whole book is about. Poor social organisation, including poor leadership, are major drivers of poor productivity and lead people to give up or retreat into a minimalist approach of just doing what is needed to get by and survive.The authors provide a language for developing, discussing, thinking and working with propositions about organisations and management. They do not tell you what decision to make but rather present tools to help you consider, aTrade ReviewReviews of the previous edition:'Like most leaders, I have initiated many changes in organizations - some were successful and others were disasters! While the changes may have been ultimately achieved, it was more trial and error, with loss of time, human capital and leadership trust. This book revolutionized my approach to leadership and cultural change. It is a "how-to", providing the requisite roadmap with many practical tools for the leadership tool belt to help transform efficiently any organization. Having worked across several mining and metals industries and in countries from the United States, to Wales and Russia, these tools transcend all cultures providing common, practical people-based concepts that will stay with you for a lifetime. This material is not "rocket science" - it is a refreshing reinforcement of the common sense behaviors all leaders must have to be successful, but may have lost in their search for the "quick fixes" or "silver bullets.' Wayne R. Hale, Senior Vice President, Upstream SUAL-Holding, Moscow, Russia'I have been eagerly awaiting "Systems Leadership (McDonald. Et. Al)". The theoretical understandings and tools developed by the authors have long been central to my work. "Systems Leadership" however exceeds my expectations. It greatly extends my understanding.While I will use system leaderships as a seminal text as a school leader, I realise anyone fair dinkum about leadership or organisational effectiveness, no matter the size or context of their organisation, will also benefit. I needed this book. I will use it, because I know the material works.' Don Anderson, Tagai State College, Australia'This work is based on a multitude of practical experiences where the sustainable benefits from implementing the methodology have been very significant . … Experienced Leaders will recognise much of this material as a good fit with their intuitive understanding of how they have achieved success in the past . The value of this work is the ability to standardise this insight and to develop a new generation of leaders with confidence in a positive outcome both for them and the organisation.' Oscar Groeneveld, Chief Executive , Rio Tinto Aluminium 'This book is a must read for those who want to attain sustainable competitive advantage as the world moves away from industrial relations systems to human relations models. It helps build the prerequisites for an organisation to link its human systems to the business model (and vice versa). CEO’s, executives, boards, policy advisors and academics should read it if sustainable productivity improvement is on their agenda. After all, multi factor productivity is ultimately driven by labour productivity. Social process deserves the same degree of rigour that we traditionally apply to science, engineering etc. if we are to achieve the most challenging and rewarding work through proper and ethical concepts of leadership.' David Murray, retired CEO of Commonwealth Bank and Chairman, Future Fund'Systems Leadership is some of the most important work ever written with respect to understanding and improving organisations and their culture, irrespective of size or type. For those of us in the business of running companies, advising to executive teams or boards, Macdonald provides the ability to predict with absolute certainty the effect of management initiatives, well meaning or otherwise, on the organisations culture and employee relations. It provides a framework for the design of your organisation and people systems. Virgin Blue Airlines, voted Worlds Best low cost airline in 2004 and 2005, continue to use Systems Leadership theories to guide the rapid growth of our business and maintain our unique guest service experience. I cannot recommend the practical importance of this work more highly to those serious about sustaining an effective executive career.' Bruce Highfield, General Manager People and founding executive team member, Virgin Blue Airlines Ltd'Systems Leadership provides a unique perspective on the social building blocks that need to be put in place for businesses to be positioned to deliver success. It doesn’t promise miracles, it provides a framework for leaders to create an environment in which people are encouraged to fully utilise their capabilities to deliver a successful organization. MacDonald et al have refreshingly acknowledged there are no shortcuts or silver bullets to delivering performance. Leaders must understand the world in which they exist and provide appropriate context for the teams they lead....don’t read this book if you don’t have the courage and perseverance to lead change. Our business is people and we will ultimately be measured as leaders by the results people deliver.' Mark Cutifani, Executive Vice President and Chief Operating Officer - CVRD-IncoTable of ContentsPreface to 2nd Edition Acknowledgements Part 1: Systems Leadership: Why the Title? Introduction to Part 1 Chapter 1 What Use is Theory? Chapter 2: What is Work? Chapter 3: Social, Technical, Commercial Domains of Work Chapter 4: Social Process and Authority Chapter 5: Types of Social Organisation Part 2: THE SIX PRINCIPLES OF BEHAVIOUR: CORE CONCEPTS OF SYSTEMS LEADERSHIPIntroduction to Part 2 Chapter 6: The Six Principles of Behaviour Part 3: UNDERSTANDING ORGANISATIONSIntroduction to Part 3 Chapter 7: Meritocracy Chapter 8: Human CapabilityChapter 9: Levels of Work Complexity Chapter 10 Organisational Structure and AuthorityChapter 11 Associations, Boards and Employment HierarchiesPart 4 The Work of Leadership Introduction to Part 4 Chapter 12 The Work of Leadership: Creating a CultureChapter 13 Leadership, Policy and SystemsChapter 14 Task Formulation and AssignmentChapter 15 Teams and TeamworkPart 5 MAKING CHANGE HAPPENIntroduction to Part 5 Chapter 16 The Process of Successful Change: How is it Achieved?Chapter 17 How to Design Systems Chapter 18 Systems and Symbols Audit – Organisational Health Check Chapter 19 Creating High Performance TeamsChapter 20 So What? What difference has this Made? County Court of Victoria Torex Gold EQ Mental Health Leadership in CombatChapter 21: Discipline or Dogma Chapter 22 Who is There to Guard the Guards? Essentials of a Positive Organisation Chapter 23 SLT and Other ApproachesCONCLUSION Glossary Bibliography Index
£35.14
Taylor & Francis Ltd Aging and Work in the 21st Century
Book SynopsisAging and Work in the 21st Century, 2nd edition, reviews, summarizes, and integrates existing literature from various disciplines with regard to aging and work, but with a focus on recent advances in the field. Chapter authors, all leading experts within their respective areas, provide recommendations for future research, practice, and/or public policy. Fully revised and updated, the second edition takes up many of the same critical topics addressed in the first edition, and incorporates twelve new authors across the volume and three brand new chapters on recruitment and retention, legal issues, and global issues in work and aging.The intended audience is advanced undergraduate and graduate students, as well as researchers in the disciplines of industrial and organizational psychology; developmental psychology; gerontology; sociology; economics; and social work. Older worker advocate organizations, such as AARP, will also take interest in this edited book.Trade Review"This book brings together a comprehensive perspective on aging and work in the 21st century. Leading scholars provide the reader with current insights of the many individual, organizational and public policy related aspects of an aging workforce. The book will be a great resource for all who have practical or scholarly interest in demographic change and the workplace."—Kène Henkens, Netherlands Interdisciplinary Demographic Institute (NIDI); University Medical Center Groningen; University of Amsterdam"A forceful and comprehensive book examining the advances and coming challenges facing older individuals, organizations, and societies around the world. A must-read for students, practitioners, and policy makers concerned with workforce aging and the experience of aging related to work."—Ruth Kanfer, Georgia Institute of Technology"This Second Edition is an excellent resource on major issues of adult and older adult employment. Each chapter captures the evolution in thinking regarding major topics in aging and work and includes implications for practice and future directions for research."—Harvey L. Sterns, The University of AkronTable of ContentsSeries Foreword Preface Contributors 1. Introduction and Overview 2. Recruiting and Retaining Older Employees: Planning, Designing, Implementing, and Evaluating Programs 3. Diversity Issues for an Aging Workforce: A Lifespan Intersectionality Approach 4. An Expanded View of Age Bias in the Workplace 5. Legal Issues and the Aging Workforce 6. Employee Age and Performance in Organizations 7. Age(ing) and Work Attitudes 8. Employee Development and Training Issues Related to the Aging Workplace 9. Career Embeddedness and Career Crafting Among Older Workers 10. Aging and occupational Health 11. Age and Technology for Work 12. Age and Work-Family Issues 13. Retirement from Three Perspectives: Individuals, Organizations, and Society 14. Global Issues in Work, Aging, and Retirement
£45.59
Taylor & Francis The Patient Centered Value System
Book SynopsisImagine: You are a hospital Chief Executive Officer, Chief Financial Officer, medical or nursing director, patient safety specialist, quality improvement professional, or a doctor or nurse on the front lines of patient care. Every day youâre aware that patients and families should be more engaged in their care so they would fare better both in the hospital and after discharge; their care could be safer and more seamlessly coordinated; patients should be ready for discharge sooner and readmitted less often; your bottom line stronger; your staff more fulfilled. You enter into new payment models such as bundling with an uneasy awareness that your organization is at risk because you donât know what the care you deliver actually costs. Like most healthcare leaders, you are also still searching for a way to deliver care that will help you to achieve the Triple Aim: care that leads to improved clinical outcomes, better patient and family care experiences, and reduceTrade Review"The spiraling costs of healthcare and diminishing value for organizations, patients, and families requires a new, transformative approach to healthcare delivery. The Patient Centered Value System is the answer to lowering costs, improving clinical outcomes, and increasing the patient and family care experience. The PCVS has resulted in tangible improvements on all levels at the Connecticut Joint Replacement Institute at Saint Francis Hospital." -Steve F. Schutzer, M.D., Medical Director, Connecticut Joint Replacement Institute, President, Connecticut Joint Replacement Surgeons, LLC"The Patient Centered Value System: Transforming Care through Co-Design offers a highly readable and practical approach for dramatically improving patient outcomes and experiences. As health care consumers, we would definitely want our providers to be following the Patient Centered Value System principles, delivering high-quality, empathetic, and lower-cost patient care." -Robert S. Kaplan, Marvin Bower Professor of Leadership Development, Emeritus at the Harvard Business School"This book captures perfectly the challenge that faces quality improvers everywhere: that lasting change can only be achieved through a change in mindset which places patients and families at the centre of the improvement agenda. The Patient Centered Value System is one of the few approaches which does just this. This system works. What it also does is transform the working lives of the staff applying it, reconnecting them powerfully with their core mission to care. It has been a privilege to use this approach with teams from around the United Kingdom, and a joy to see the changes they make when they see care through patients’ eyes." -Bev Fitzsimons, Head of Improvement, Point of Care Foundation, U.K."DiGioia and Shapiro have achieved the goal of every author: to make understandable that which is complex, and to make implementable complex principles. When the subject is patient (and family)-centered care, those goals are both formidable and critical to the nation’s health." -John R. Ball, M.D., J.D, Executive Vice President, Emeritus, American College of Physicians"This book will teach you how to see. Whether you are a hospital CEO, as I have been, or a care giver at the front lines of care, as I have been, this book will open your eyes to the journey of a patient and family throughout care. The care systems of the future will be designed with and for our patients and their families. This book is the best guide to give you the tools and methods to co-design care with them." -Maureen Bisognano, President Emerita and Senior Fellow, Institute for Healthcare Improvement"...the Patient Centered Value System is based on the natural curiosity and good intentions of clinicians and is designed to capture what’s really going on in the hospitals. Transformative? We’ll see. But it’s the best I’ve seen in a long time."-Paul F. Levy is former CEO of Beth Israel Deaconess Medical Center, Boston (2002-2011)."The spiraling costs of healthcare and diminishing value for organizations, patients, and families requires a new, transformative approach to healthcare delivery. The Patient Centered Value System is the answer to lowering costs, improving clinical outcomes, and increasing the patient and family care experience. The PCVS has resulted in tangible improvements on all levels at the Connecticut Joint Replacement Institute at Saint Francis Hospital." -Steve F. Schutzer, M.D., Medical Director, Connecticut Joint Replacement Institute, President, Connecticut Joint Replacement Surgeons, LLC"The Patient Centered Value System: Transforming Care through Co-Design offers a highly readable and practical approach for dramatically improving patient outcomes and experiences. As health care consumers, we would definitely want our providers to be following the Patient Centered Value System principles, delivering high-quality, empathetic, and lower-cost patient care." -Robert S. Kaplan, Marvin Bower Professor of Leadership Development, Emeritus at the Harvard Business School"This book captures perfectly the challenge that faces quality improvers everywhere: that lasting change can only be achieved through a change in mindset which places patients and families at the centre of the improvement agenda. The Patient Centered Value System is one of the few approaches which does just this. This system works. What it also does is transform the working lives of the staff applying it, reconnecting them powerfully with their core mission to care. It has been a privilege to use this approach with teams from around the United Kingdom, and a joy to see the changes they make when they see care through patients’ eyes." -Bev Fitzsimons, Head of Improvement, Point of Care Foundation, U.K."DiGioia and Shapiro have achieved the goal of every author: to make understandable that which is complex, and to make implementable complex principles. When the subject is patient (and family)-centered care, those goals are both formidable and critical to the nation’s health." -John R. Ball, M.D., J.D, Executive Vice President, Emeritus, American College of Physicians"This book will teach you how to see. Whether you are a hospital CEO, as I have been, or a care giver at the front lines of care, as I have been, this book will open your eyes to the journey of a patient and family throughout care. The care systems of the future will be designed with and for our patients and their families. This book is the best guide to give you the tools and methods to co-design care with them." -Maureen Bisognano, President Emerita and Senior Fellow, Institute for Healthcare ImprovementTable of ContentsIntroduction: The Patient Centered Value System: Toward a New Age in Healthcare; Part 1: The Patient Centered Value System in Action: A Story; Chapter 1: How to introduce the Patient Centered Value System in any organization; Chapter 2: Choose your champions: Establish the care experience guiding council; Chapter 3: Shadow patients and families to co-design the care experience; Chapter 4: Develop your care experience working group; Chapter 5: Create a shared vision by writing the story of the ideal care experience; Chapter 6: Close the gaps between the current state and the ideal; Part 2: The Patient Centered Value System in Fact and in Practice; Chapter 7: The Patient Centered Value System: Fact, not fiction; Chapter 8: The true cost methodology of the Patient Centered Value System: A User’s Manual; Chapter 9: The Science behind the Patient Centered Value System: Built on the shoulders of giants.; Chapter 10: Patient Centered Value System + Lean or other process improvement approaches = Rapid Improvement; Chapter 11: The Patient Centered Value System in Practice; Chapter 12: Conclusion; Appendix 1: Glossary; Appendix 2: The Appendix explains what’s needed to assure success of the PCVS, why projects sometimes fail, how to get back on track, and the 65+ care experiences within UPMC that have been improved by use of the PCVS.
£39.99
Taylor & Francis Ltd Crisis Management Strategy
Book SynopsisCrisis Management Strategy, first published in 1993, is an excellent introduction to the theory and practice of crisis management in modern enterprises. Simon Booth examines the conventional approaches followed by many firms in the face of change and crisis. He warns of the dangers of theories which oversimplify the causes of crisis and their possible solutions, and which overlook the individual nature of each firm and its environment. Instead, a dynamic new vision of crisis management is offered, which takes into account different kinds of crisis demanding diverse solutions. The key role of leadership is also evaluated in relation to both internally and externally generated crises. Drawing on case studies of leading firms facing crisis solutions in a variety of environments, this truly international volume will provide valuable insight into the experience of crisis, risk and uncertainty. This title will be of interest to students of business. Table of ContentsList of figures; List of tables; Acknowledgements; Introduction; Part One: Management paradigms and perspectives; 1. The growth of uncertainty 2. Planning for change 3. Perspectives on strategy: the crisis of diagnosis; Part Two: Crisis management theory and risk assessment; 4. Developments in crisis management theory 5. Risk assessment and management; Part Three: The practice of crisis management; 6. Multinationals and crisis decision making 7. Managing external crises 8. Internal crisis management; Part Four: Control and recover strategy; 9. Control systems for managing critical incidents 10. Recovery strategies 11. Conclusions; References; Index
£137.75
Taylor & Francis Ltd International Trade and Carriage of Goods
Book SynopsisThis book consists of edited versions of the papers delivered at the Institute of International Shipping and Trade Lawâs 11th International Colloquium, held at Swansea Law School in September 2015. Featuring a team of contributors at the top of their profession, both in practice and academia, these papers have been carefully co-ordinated so as to ensure to give the reader a first class insight into the issues surrounding international sale and carriage contracts. The book is set out in three parts: Part I offers a detailed and critical analysis on emerging issues and unresolved questions in international sales and the carriage contracts affected to facilitate such sales. Part II critically and thoroughly analyses the legal issues that often arise in the context of security over goods, letters of credit and similar documents. Part III is dedicated to a critical and up-to-date discussion on matters cTrade Review'Mr Rainey’s analysis...is masterly. ...it would be difficult to find a clearer picture of a notoriously complex part of the Rotterdam Rules than the one painted by Professor Sturley. ...these pages will provide guidance and perspective both to practising and academic lawyers bent on an orderly analysis of this complex area of business.' Charles Debattista, Journal of International Maritime Law Table of ContentsPart 1: Contemporary Issues in International Sale Contracts 1. What Is A Reasonable Contract of Carriage for CIF/CIP purposes? – Section 32(2) of the Sale of Goods Act 1979 [Ruth Hosking] 2. Slow Steaming Clauses and International Sale Contracts: A Successful Marriage? [Dr Theodora Nikaki] 3. Laytime and Demurrage in CIF and FOB Contracts [Professor Simon Baughen] Part 2: Carriage and Sales 4. "Who’s Doing What and for Whom?" Recent Developments on Delegated Contractual Performance [Simon Rainey QC] 5. Consignees’ Rights under the Rotterdam Rules [Professor Michael F. Sturley] 6. Consignees' Rights in European Legal Systems [Frank Stevens] 7. Discrepant Declarations about Containerised Goods "… in the middle of a chain reaction" [Professor Olivier Cachard] 8. Letter of Indemnity against Delivery without Bill of Lading [Professor Richard Williams] 9. The Rising Tide of Paperless Trade: Analyzing the Legal Implications [Dr Miriam A. Goldby]Part 3: Payment and Security Part 3: Payment and Security 10. Economic Sanctions and Letters of Credit in International Transactions [Damian Honey and Michael Buffham] 11. Islamic Letters of Credit – Square Peg in a Round Hole [Professor Jason Chuah] 12. Do I Want My Documents back? A Documentary Credit Dilemma [Stuart Shepherd] 13. Lending on Waybills and Other Documents- Banker’s Dream or Financier’s Nightmare [Professor Andrew Tettenborn] Part 4: Contemporary issues in Cargo Insurance Part 4: Contemporary issues in Cargo Insurance 14. Cargo Insurance and open Covers [Peter MacDonald Eggers QC] 15. The ICC Transit Clause- Developments and Faultlines [Sara Cockrill QC] 16. Insuring Cargoes in the New Era- Impact of the Insurance Act 2015 on Standard cargo Clauses/Wordings [Professor B. Soyer]
£356.25
Taylor & Francis Ltd The Corporatization of the Business School
Book SynopsisWith business schools becoming increasingly market-driven, questionable trends have emerged, such as the conflation of academic and corporate management, and the notion that academics and students are market players, who respond rationally to market signals. Using individual studies from leading scholars in a variety of disciplines and countries, this book identifies the global pressures behind these trends. It focuses on the debates surrounded the commercialization of business schools, and the rise of different methods of measuring their success. In their unique approach, the authors and editors discuss the impact of the confrontation between the timeless values embodied by Minerva, the Roman goddess of Wisdom, and the hard realities of competition and corporatization in modern society. This book will be compelling reading for students and academics in critical management studies, organizational studies, public management and higher education, as well as forTrade Review'A trenchant and timely analysis exposing growing tensions between academic ideals and the pressures of corporatism; and how these result in paradoxical and unintended practices. It is essential reading for everyone concerned about the future of business schools and higher education.' - Rajani Naidoo, Director, International Centre for Higher Education Management, University of Bath, UK'This book on business schools makes an important contribution to the increasing number of studies of universities. The focus of this book is on the emergence and significance of business schools in the contemporary university. The editors have assembled a set of essays which are critical, thoughtful and which pose significant challenges to the nature of university business schools. A must read for anyone interested in the phenomenon of the business school; especially for scholars who work in and around university business schools.' - Irvine Lapsley, Professor of Accounting Emeritus, University of Edinburgh Business School, UKTable of Contents1. Exploring and Experiencing the Corporate Business School Tony Huzzard, Mats Benner and Dan Kärreman 2. Business Schools in Their University Setting: a historical perspective Mats Benner 3. A Mania for Assessment: How an audit culture undermines the purpose of universities Dennis Tourish, Russell Craig and Joel Amernic 4. The University/Bureaucracy Complex: Accreditation, globalization and the corporatized business school Alexander Paulsson 5. How to Become Less Excellent Nick Butler and Sverre Spoelstra 6. (Un)Conditional Surrender? Why Do Professionals Willingly Comply with Managerialism? Mats Alvesson and Andre Spicer 7. Uncreative Destruction: Competition and positional games in higher education Mats Alvesson and Dan Kärreman 8. Being Branded by the Business School Tony Huzzard and Allanah Johnston 9. From Consumer to Brand: Exploring the commodification of the student in a university advertising campaign Consuelo Vasquez, Sophie Del Fa, Viviane Sergi and Benoit Cordelier 10. The Rise and Fall of a Management Education Programme: The tension between academic and vocational education in business schools Jens Rennstam and Peter Svensson 11. Against Idle Complicity: Challenging the employability agenda in teaching and daily academic life Ekaterina Chertkovskaya and Peter Watt 12. Being Edited: Academic journals and knowledge corporations Martin Parker 13. Mixing Oil and Water: On the co-production of professional and disciplinary goals in the modern business school Alan Irwin 14. Minerva Meets the Market: From managerialism to critical reflexivity Mats Benner and Tony Huzzard
£37.99
Taylor & Francis Ltd Evaluating Organization Development
Book SynopsisEvaluating organization development (OD) and change is critical for any executive team, project manager, or consultant who wants to see the change effort sustain and successfully evolve. Evaluation can be the key to enacting real change that makes sense to the team, your customers, and your stakeholders while seeing your strategic plan make crucial differences. The process of evaluation is often missing from change initiatives, and many previous books have glossed over the topic, but Evaluating Organization Development: How to Ensure and Sustain the Successful Transformation makes planning, implementing, and then assessing your change efforts simple. With handy how-to lessons, pull-out tools that are ready to use, and case studies that guide the implementation of each step, your team will be able to show the impact and justify the resources for each project. In addition, your team benefits from this step-by-step guide because they too will now understand Table of ContentsChapter 1: Why Evaluate Organizational Change Efforts? Chapter 2: How Is Organizational Change Evaluation Different from Training Evaluation? Chapter 3: Aligning Evaluation to Organizational Strategy. Chapter 4: Planning the Evaluation of Change Management and OD Interventions. Chapter 5: Identifying and Examining Key Stakeholders/Decision-Makers. Chapter 6: Determining Evaluators and Evaluation Criteria. Chapter 7: Scanning Inside and Outside the Organization for Information. Chapter 8: Determining, Collecting and Analyzing Evaluation Data Collection Methods. Chapter 9: Reporting the Results of the Evaluation to Stakeholders/Decision-Makers. Chapter 10: Future Trends in Organizational Change Evaluation
£35.14
Taylor & Francis Ltd Kindness in Leadership
Book SynopsisIn a global climate of increasing complexity and uncertainty, there have been calls for a more responsible form of leadership in business and society. The relationship between kindness and leadership is therefore a topic of fundamental importance for our well-being as individuals, for the success of our organisations, and for the future of our global community. Kindness in Leadership is one of the first books to explore both the concept and practice of kindness in leadership and consider them in different societal and organisational settings. Its uniqueness lies in combining an innovative mix of personal views from leaders with explorations of organisational philosophies and practices. It opens with a definition of kindness and its contours and underpinnings. It then explores the importance of kindness within different organisations, parts of the world, economic strata, age groups and genders, drawing on research on organisational compassion and neuroscience. In order Trade Review"There is too little attention given to the importance of kindness in leadership. Maybe this book can help to shift the paradigm of leadership so that kindness takes a bigger place in the list of characteristics sought in selecting and promoting leaders in all kinds of organisations in society." Professor Ariane Berthoin Antal, research director, WZB Berlin Social Science Center, Germany "Having heard from several of my superiors in my career about ‘being too soft and compassionate’ as an improvement area, I was delighted to read about the virtues of ‘kindness in leadership.’ This book by some eminent thought leaders, reassured me that kindness in leaders is their strength and it has a direct bearing on the success of any pursuit."Deepak Chopra, Group CEO, Anand Group, India"What a beautiful, thought provoking exploration of this poorly explored yet absolutely critical dimension of leadership. It will show you of the power of kindness and how it can transform your leadership."Professor Jay A. Conger, Henry R. Kravis Professor of Leadership Studies, Claremont McKenna College, USA"In today’s complex, rapidly changing high tech. world, kindness in leadership is more important than ever. The collective wisdom of the authors, all experts in the field of leadership and business, brings together important insights and practices. A kinder world is a more productive world where individuals and corporations can thrive." Katherine Corich, Founder and Chair, Sysdoc Group"This book makes a compelling case for kindness and fairness contributing to business success. Kindness certainly contributes to business success, but it is not an easy option and needs wholehearted involvement from the top."John Elliott MBE DL, Executive Chairman, Ebac Ltd, UK"Kindness is at the very heart of our philosophy but it demands that everyone lives and breathes it every day. The human, financial and societal outcomes are tangible and will endure through future generations." Richard Everard OBE DL, Chairman, Everards Brewery Ltd, UK"It might not be high on the corporate agenda – but this terrific book shows the central role that kindness can play in making our corporations and society a better place."Professor Lynda Gratton, Professor of Management Practice, London Business School, UK"This could be the book which changes global perception and appreciation of kindness in leadership, bringing it to the fore in the considered development of our organisations and societies. The authors’ panoramic exploration of the many manifestations and impacts of kindness highlights the immense value of this inexhaustible, infinitely sharable, inner resource. The book is a true gift to the literature on Leadership and a convincing exposition of how we would all benefit from making kindness more visible in the world." Professor Suzi Jarvis, Founding Director, UCD Innovation Academy, University College Dublin, Ireland "Kindness is not an optional. In a world that is getting more complex and digital every day, kindness is an indispensable component of successful leadership."Nadin Meloth, International Co-President, European Women’s Development International Network (EWMD) and Business Coach "Hard, compelling justification for kind leadership. A powerful addition to our understanding of why organisational cultures based on trust and engagement deliver superior results."Major General David Mulhall, DSC, AM, CSC, Commander Joint Logistics, Australian Defence Force, Department of Defence, Australia "Real insights into win-win global leadership and collaboration, Kindness in Leadership is a nice reminder to all of us, in whatever role we play in society, kindness can make a remarkable impact on everything we do. Indeed, a common virtue and practice that transcends through cultures of Developed and Emerging markets."Beng Neoh, Managing Director, North Asia, AMP Capital, China "Kindness in Leadership" provides the ‘ying’ to governance frameworks' ‘yang’ that so often is discussed in isolation resulting in a bureaucratic tick-box exercise. The contributors provide a fresh, and at times revelatory, new approach to leadership and influencing culture in professional and high performance environments; exploring good old-fashioned courtesy, respect and fairness. The perfect antidote to compliance that could prove an essential accompaniment to the revised Corporate Governance Code."Annamarie Phelps CBE, Vice Chair, British Olympic Association, UK"This thought-provoking and ambitious book makes a strong case for integrating kindness into the complicated role of leadership, a topic that is not discussed enough. Fairness and kindness have contributed significantly to my law firm's financial success, stability, and remarkable retention of top professionals and staff employees." Arthur J. Shartsis J.D., Founding Partner, Shartsis Friese LLP, San Francisco, USA"Everyone agrees that kindness is an important virtue; yet conceptually, especially in leadership work, it can be elusive. Kindness in Leadership elucidates the various facets of kindness as an important set of values in our leadership practices in a clear, insightful and practical manner. Values-based leadership is needed now more than ever before in this current climate of rapid and disruptive changes. This book gives us the stimulus to think much harder about it and hopefully practise it conscientiously." Wong Siew Hoong, Director-General of Education, Ministry of Education, Singapore "The book rightfully and convincingly argues that kindness should be the DNA of a successful organization for it enhances purpose and values of its people. I am inspired to further ingrain it in my organization which places compassion at its core."Dr Mohd Azhari Yakub, CEO and Cardiac Surgeon, National Heart Institute, Kuala Lumpur, Malaysia "This is a book that is most needed in this time of divisiveness in politics, international relations and society at large. I found a number of useful suggestions for conversations and individual contemplation. Kindness is contagious…pass it on!"Sven Atterhed, Co-Founder, The ForeSight Group, Sweden Table of ContentsList of contributors Foreword: by Colin Mayer Introduction and Acknowledgements: by Gay Haskins Chapter One: Kindness and its many Manifestations by Gay Haskins and Mike Thomas Chapter Two: Kindness in Leadership at Work by Gay Haskins and Mike Thomas Chapter Three: Kindness in Leadership in the Private and Public Sectors by Clare Murray and Alison Gill Chapter Four: Kindness in Leadership: a Global Perspective by Lalit Johri Chapter Five: Kindness: Perspectives from Women Leaders by Gay HaskinsChapter Six: Kindness and the Owner Managed Independent Business by Yolanda Gibb, Allan Gibb and Dinah Bennett Chapter Seven: Kindness in Sports Performance and Leadership by Alison Gill Chapter Eight: Fairness and Equity: Should Kindness have a Place in the Boardroom? by Mike ThomasChapter Nine: Kindness in Leadership: An Opportunity for Business Schools? by Gay Haskins Chapter Ten: Conclusions: Bringing Kindness to the Fore by Gay Haskins with Dinah Bennett, Allan Gibb, Yolanda Gibb, Alison Gill, Lalit Johri, Clare Murray and Mike ThomasEpilogue: A Company Founded on Kindness by Kathleen HensonIndex
£37.99
Taylor & Francis Ltd Rethinking Management
What do business school graduates learn, and how helpful is it for managing in the everyday, messy reality of organisations? What does it mean to apply ''best practice'', or to take up ''evidence-based management'' and what kind of thinking does this imply? In Rethinking Management, Chris Mowles argues that many management courses still largely assume a linear and predictable world, when experience tells us that the opposite is the case. He questions some of the more orthodox conceptual assumptions that underpin much management education and instead, encourages leaders and managers to take their everyday experience of working with others seriously. People in organisations co-operate and compete to get things done, and constrain and enable each other in relationships of power. Because of this there are always unintended consequences of our actions - uncertainty is inherent in the everyday. Chris Mowles draws on the complexity sciences, the sciences of uncertainty rather than certainty,
£51.29
Taylor & Francis Ltd The Gates Foundations Rise to Power
Book SynopsisThe Bill and Melinda Gates Foundation has established itself as one of the most powerful private forces in global politics, shaping the trajectories of international policy-making. Driven by fierce confidence and immense expectations about its ability to change the world through its normative and material power, the foundation advances an agenda of social and economic change through technological innovation. And it does so while forming part of a movement that refocuses efforts towards private influence on, and delivery of, societal progress.The Gates Foundation's Rise to Power is an urgent exploration of one of the world's most influential but also notoriously sealed organizations. As the first book to take us inside the walls of the foundation, it tells a story of dramatic organizational change, of diverging interests and influences, and of choices with consequences beyond the expected. Based on extensive fieldwork inside and around the foundation, the book explores Trade Review"This is by far the best and most balanced account of the Gates Foundation and its role in the world. A must-read for anyone with an interest in politics, economics, non-profit studies and international relations." — Michael Edwards, Editor of Transformation"Fejerskov's impressive study is the first to fully capture the complex ideas, hybrid identities and diverse practices of the Gates Foundation. Clearly written and carefully researched, this highly original account deserves to be read by everyone with an interest in finding out more about this important and controversial new player in global development." — David Lewis, Professor, London School of Economics and Political Science, UK"Offering powerful new insights into organizational life and the life of organizations, this original book artfully illuminates the internal and external forces that explain why "organizations rarely stand still". With it, Fejerskov makes a significant contribution to sociological theory." — Rachel Schurman, Professor, University of Minnesota-Twin Cities, USA"Fejerskov provides critical insights into the internal complexities and changes of the Gates Foundation. He is an essential commentator on philanthrocapitalism, the changing international development landscape, and the sociology of institutions." — Emma Mawdsley, Reader, University of Cambridge, UK"The first book to provide ethnographic examination of the inner workings of the Gates Foundation, this is a provocative, important and clear-eyed study of philanthropic power today." — Linsey Mcgoey, Reader, University of Essex, UK and author of No such thing as a free giftTable of Contents1. Introduction 2. Organizational Change and New Actors in Global Politics 3. Rising Powers, American Capitalism and Private Foundations 4. Enter Seattle 5. The Power of Ideas 6. The Global South as a Laboratory of Experimentation 7. From Seattle to the Fields of India 8. Chameleon Politics 9. Conclusion: The Gates Foundation’s Rise to Power
£128.25
Taylor & Francis Professions and Professionalism
Book SynopsisProfessions have long provided a dependable body of expertise that organisations have relied upon to fulfil goals. Issues around equality and diversity alongside challenges to expert knowledge in the neo-liberal era have created profound challenges for this type of worker, even while creating opportunities for newer varieties of expert labour to establish themselves as professionals.This shortform book provides a critical synthesis of the current state of the field from an international perspective. It highlights the key opportunities and challenges for the professions and professionalism within both the public and private sectors as a field of research, practice and policy. The first half of the book deals with the comparative history, theories and inequalities of the professions. This provides a basis for our understanding of how the professions have had to adapt and how governance, management and leadership have come to shape the emerging and evolving models of professions and professionalism. The book draws on case studies and through its analysis illustrates the organisational and sociological dimensions of the field.This book will be of interest to scholars, academics and students in the fields of business, management and sociology, especially those conducting research and studies around the professions and professionalism.Trade Review"The book presents an overview of the field of professions and professionalism which is succinct yet remarkably comprehensive. As such, it offers a much-needed entry-point for researchers and students which should demystify the field and also, I hope, provoke further research in an era when knowledge and expertise face unprecedented challenges" Damian E Hodgson, University of Sheffield, UKTable of Contents1. Professions and professionalism: contemporary challenges 2. Origins and theories of professions 3. Professional inequalities 4. Governing and governance 5. Professions, management and leadership 6. The new professionalism: conclusions
£49.99
Taylor & Francis Ltd Managing Millennials
Book SynopsisThe Millennial workforce has different goals and objectives than previous generations and possesses a unique perspective that is unlike any other employee group. Nevertheless, instead of incorporating a management style that is conducive to getting the best out of Millennials, business leaders incorrectly attempt to manage this subset of the workforce the same way they manage employees from previous generations. This must change! Archaic methods of management do not deliver success with a new breed of employee. Instead, the outdated model leaves Millennials uninspired and lacking the desire to produce results. To get the best out of Millennials, it is imperative for leaders to modify their current management style. With over 55 million Millennials working in the United States, the largest demographic in the workplace, it is critical that they are managed effectively if companies are going to succeed. Managing Millennials: The Ultimate Handbook for ProductivityTable of ContentsContentsForeword ................................................................................................xiAcknowledgments ................................................................................ xvAuthor .................................................................................................xviiIntroduction .........................................................................................xixSection i Millennials in the Workplacechapter 1 The Millennial Challenge .................................................. 5Millennials Are Different from Every Other Generationin the Workplace ...........................................................................6Leaders Struggle to Successfully Manage Millennials ............8Businesses Are Placing Emphasis on the WrongActivities to Motivate Millennials ..............................................9Bringing It All Together ............................................................10Endnotes ......................................................................................11chapter 2 Generational Diversity ..................................................... 13Millennials—Born 1980 to 1999 ...............................................14Generation X—Born 1965 to 1979............................................16Baby Boomers—Born 1946 to 1964 .........................................18Ideologies and Preferences ....................................................... 20Bringing It All Together ............................................................22Endnote ........................................................................................22chapter 3 The 12 Types of Millennials in the Workplace .............. 23The Self-Centered Celebrity ......................................................24The Steady Deliverer ...................................................................25The Know-It-All ..........................................................................26The High Performer .................................................................. 28The Social Media Queen ............................................................29The Technology Wiz .................................................................. 30The Victim ...................................................................................31The Grinder .................................................................................32The I’m Too Good for That ........................................................33The Reliable Buddy .................................................................... 34The Apathetic Underachiever ...................................................35The Frustrated Producer ............................................................36Bringing It All Together ............................................................37Section ii everything Has changedchapter 4 It’s NOT about the Money!!! ............................................ 43The Three Drivers of Engagement ............................................45Time ............................................................................................. 46Experience ...................................................................................47Consistent Direction ................................................................. 48Bringing It All Together ............................................................49Endnotes ......................................................................................49chapter 5 Transforming Operations to Meet the Needs of Today ..... 51Traditional Management versus Agile Leadership ................52Empower Employees to Use Their Unique Talents ...........53Analyze Problems from Various Perspectives .................. 54Encourage Members to Display an IntellectualCuriosity ..................................................................................55Fixed Mindset versus Growth Mindset ...................................55Encourage Freedom to Explore............................................57Endorses a Learning Culture ...............................................57Promote a Collective Approach toward Success ...............58Business Silos versus a Collaborative Culture ........................59Build Trust and Allow People to See Issues fromVarious Perspectives ..............................................................61Foster Positive Energy and Eliminate Complacency ........62Streamline Interdepartmental Projects andCross-Functional Responsibilities .......................................62Maintaining Status Quo versus Embracing Change .............63Proactive Leadership ............................................................ 64Execute on Your Vision, Don’t Just Talk about It ............. 64Be Unrelenting in Your Focus ..............................................65Bringing It All Together ............................................................65Endnotes ..................................................................................... 66chapter 6 Uber, Lyft, Airbnb, and Millennials ............................... 67Technology and Innovation ..................................................... 68Teamwork and Collaboration ...................................................69Communication Mediums and Sharing Information ...........71Productivity over Tradition and Formalities ..........................72The Value of Time .......................................................................73Appearance and Attire ...............................................................74Commitment to the Company .................................................74Intangibles ...................................................................................75Bringing It All Together ............................................................76Endnotes ......................................................................................76Section iii Beyond the Horizonchapter 7 SSSSHHHHHH ... Little Known Secrets ........................ 81Secrets about You (The Boss) ....................................................82They Want You to Fire the A$$hole ....................................82Employee Benefits Have Changed and You Needto Adapt ...................................................................................83Your Words Mean Nothing without Action ..................... 84Secrets about Them (Millennials) .............................................85They Have a FOMO on Information ...................................85They Need to Be Part of the Big Picture and Not JustFulfill a Role ........................................................................... 86They Don’t Have Engaging Experiences,So They Lose Interest in the Company ...............................87Secrets about the Business .........................................................87Engaging the Entire Workforce Is the Only Way toHave Enduring Business Results ........................................ 88Building Sustainability Is More Important thanShort-Term Profits..................................................................89Incorporating Technological Advances Is Critical .......... 90Bringing It All Together ............................................................91Endnote ........................................................................................91chapter 8 Adapt or Die ..................................................................... 93Technology and Innovation ......................................................95Changing Communication Mediums .................................... 96Smartphones, Social Media, and Sharing Information ........97Working in a Remote Environment .........................................98Priorities in the Workplace ...................................................... 99Intangibles ................................................................................ 100Bringing It All Together ..........................................................101Endnotes ....................................................................................102chapter 9 We Are Managers Not Magicians ................................. 103Bringing It All Together ..........................................................105Section iV Making changes, taking Actionchapter 10 Motivating Millennials .................................................. 1095 Tips for Communicating Feedback to Millennials ...........11110 Ways to Compensate Millennials That Don’t InvolveMoney .........................................................................................1125 Keys to Effectively Recognizing MillennialContributions ............................................................................11510 Ways to Increase Millennial Loyalty andCommitment to Your Organization ......................................1165 Reasons Millennials Quit and What You Can Do toStop Them ..................................................................................1195 Tips for Motivating Melancholy Millennials ...................121Endnotes ................................................................................... 122chapter 11 Combining Generations and Producing Results ......... 123Five Reasons Other Generations Drive MillennialsCrazy ......................................................................................... 124Five Reasons Millennials Think Differently thanPrevious Generations . . . and How You Can LeverageThis for Good ........................................................................... 126Five Tips on How to Balance CommunicationPreferences Amongst Generations ........................................ 128Teamwork and Collaboration: Five Tips on How toBlend Generational Preferences ..............................................130Combining Millennials and Baby Boomers: FiveDifferences That You Will Inevitably Encounter . . . andHow to Manage Them ..............................................................132Millennials Managing Baby Boomers: Five Keys toSuccess ........................................................................................136chapter 12 The Good, the Bad, and the Ugly .................................. 1395 Millennial Myths ..................................................................14010 Mistakes Leaders Make Managing Millennials . . . andWhat You Can Do to Avoid Them .........................................1425 Ways to Get Your Frontline Millennial Employees toCare about Your Customers ....................................................1445 Ways to Spot a Millennial Who Is Checked out . . . andHow to Get Them Back ............................................................1455 Reasons Millennials Love Sharing Information ...............1485 Ways to Leverage Technology to Get the Best out ofMillennials .................................................................................149Endnotes ....................................................................................151Conclusion .......................................................................................... 153Index .................................................................................................... 155
£25.99
Taylor & Francis Ltd NeuroLinguistic Programming for Change Leaders
Book SynopsisWe know a lot about change leadership. We understand how to design change programmes, and we know how to prescribe best practice change methods. Yet, despite all this knowledge, it is reported that up to 70% of change leadership projects fail to realize many of their objectives. The fault lines are cited as occurring at the micro level of social interaction. What we don't adequately explain and demonstrate within the change leadership literature is how change leaders may consciously generate in themselves and in others resourceful mindsets, emotions, attitudes, and behaviours to enable positive change leadership dynamics. Neuro-Linguistic Programming for Change Leaders: The Butterfly Effect fills this gap by connecting the practices of personal development with those of corporate change leadership.This book has the vision of advancing NLP as a serious technology in the change leader's tool box. The book introduces to Trade ReviewI genuinely believe that if Human Resource/Organizational Development professionals are to make a meaningful contribution to their business, it is essential that they are considered to be experts on human behaviour, and are equipped with a quiver full of ideas that could support the continued successful development of their business. In this book, David has presented a fantastic distillation of his ability to accessibly communicate his expertise in researching and disseminating novel and meticulously researched themes for the professional practitioner’s tool-kit. Leatham Green LLM; MBA; ACEL; BA. and Founder of The Mindful HR CentreEye-opening, enlightening, and forward thinking. David’s book ambitiously combines the topics of change leadership and Neuro-Linguistic Programming to produce a paradigm shifting piece of work. He lucidly describes an innovative and practical approach that will help create conscious, reflective, and productive leaders. In an ever-changing world, David’s ideas and strategies will, I believe, become the essential difference that makes the difference.Steven Burns, NLP Trainer, Director & Founder of The Scottish Centre of NLPNeuro-Linguistic Programming for Change Leaders: The Butterfly Effect is an essential book for managers involved in leading change. David’s approach to broadening our understanding of the role of human behaviour and its dynamic relationship regards managing complex change is both practical and welcomed. In this book David provides an in-depth understanding of the ‘softer side’ of change leadership and a set of user friendly NLP tools to strengthen the skills set of the modern change leader." Jens Starke Product Manager and functional Chief Designer (MES) at Volkswagen AGTable of ContentsList of Tables; List of Figures; Foreword; Introduction to the Book; Book Structure; Section 1: The Theory and Operational Context of NLP; Chapter 1: Conscious Leadership; Chapter 2: NLP as a field of Applied Sociology; Chapter 3: New Management Practices: Paradigm Change; Chapter 4: ‘The Map is Not the Territory’: Reframing change leadership; Chapter 5: It starts with Oneself: The Butterfly Effect; Chapter 6: NLP and the Law of Requisite Variety; Chapter 7: The NLP Paradigm; Section 2: Applied NLP; Chapter 8: Building the Case for Change; Chapter 9 Building Psychological Safety; Chapter 10: Un-packing the Mindset Mix; Chapter 11: Meta-programmes; Chapter 12: Framing of Experience; Chapter 13: Caretaking and Guiding; Chapter 14: A model of Rapport Building; Chapter 15: Communication Models; Chapter 16: NLP and OD: Two not-so-distant Relatives. It’s Time for Collaboration
£35.14
Taylor & Francis The Art of Dialogue in Coaching
Book SynopsisHenley Business School's Coaching Book of the Year 2019!In The Art of Dialogue in Coaching, Reinhard Stelter invites readers to engage in transformative and fruitful dialogues in everyday working life, and provides the theory and tools for them to be able to do so.Presented in three parts, the book provides a complete overview of the importance of dialogue and how it can be utilised. Part I, Theoretical basis, examines third-generation coaching as a collaborative dialogue form, the societal context of the coaching process and the concept of identity in modern society. Part II, Basic themes of fruitful dialogue, examines meaning-making, value and the narrative perspective, and their significance in creating a new dialogue culture. Finally, Part III, Reflections on dialogue practice, explores the art of being a supporting dialogue guide, drawing on a number of theoretical perspectives and focusing on developing relational competencies. Stelter empTrade Review"Reinhard Stelter has lead the way in thinking about coaching as a humanistic developmental methodology. This book crystallises his latest thinking and will be invaluable to coaches, consultants and everyone who has an interest in developmental approaches to coaching. A must read." - Professor Anthony M. Grant, Director, Coaching Psychology Unit, University of Sydney, Australia"As the world becomes more complex and the pace of our lives accelerates, deep personal reflection and social connection become ever more essential. Reinhard’s enlightening book lays out a path to connect both elements in a rich, shared dialogue. Those who embrace this approach will begin a profoundly transformational journey." - David B. Peterson, PhD; Director, Center of Expertise, Executive Coaching & Leadership Development, Google, Inc."This is a lovely, readable, and important book. Professor Stelter’s command of the thought of thinkers such as Buber, Gendlin, and Kierkegaard is exemplary as is his synthesis of philosophical and psychological theory with the field of coaching practice. He is mindful of the chaotic social and cultural context in which we live and brings to it a deeply humanistic and insightful perspective on how meaningful dialogue can help those who are coached. Dialogue, he argues, can help people find grounding within themselves even as they deal with the flux and demands that surround them. This book will be appreciated by anyone who wants to better understand the art and practice of conversation." - Steen Halling, Professor Emeritus of Psychology, Seattle University, USA; author of Intimacy, Transcendence, and Psychology"This book is a compelling argument for the type of coaching that needs to respond to the disturbing dynamics of the industrialised world. Although I hope that some strands of coaching or some individual coaches are already working with this level of challenge, Reinhard Stelter’s proposition crystallises their intentions into a coherent approach. This deeply thoughtful and passionate book is essential for coaching education and important for all professionals who wish coaching to be a tangible contribution to the state of the world." - Professor Tatiana Bachkirova, Director of the International Centre for Coaching and Mentoring Studies, Oxford Brookes University, UK"Overall, Stelter’s book is a useful tool for sports coaches who want to improve their dialogue skills by engaging in more meaningful dialogues with athletes and fellow coaches." - Anne Tjønndal, Nord University, Norway."Reinhard Stelter has lead the way in thinking about coaching as a humanistic developmental methodology. This book crystallises his latest thinking and will be invaluable to coaches, consultants and everyone who has an interest in developmental approaches to coaching. A must read." - Professor Anthony M. Grant, Director, Coaching Psychology Unit, University of Sydney, Australia"As the world becomes more complex and the pace of our lives accelerates, deep personal reflection and social connection become ever more essential. Reinhard’s enlightening book lays out a path to connect both elements in a rich, shared dialogue. Those who embrace this approach will begin a profoundly transformational journey." - David B. Peterson, PhD; Director, Center of Expertise, Executive Coaching & Leadership Development, Google, Inc."This is a lovely, readable, and important book. Professor Stelter’s command of the thought of thinkers such as Buber, Gendlin, and Kierkegaard is exemplary as is his synthesis of philosophical and psychological theory with the field of coaching practice. He is mindful of the chaotic social and cultural context in which we live and brings to it a deeply humanistic and insightful perspective on how meaningful dialogue can help those who are coached. Dialogue, he argues, can help people find grounding within themselves even as they deal with the flux and demands that surround them. This book will be appreciated by anyone who wants to better understand the art and practice of conversation." - Steen Halling, Professor Emeritus of Psychology, Seattle University, USA; author of Intimacy, Transcendence, and Psychology"This book is a compelling argument for the type of coaching that needs to respond to the disturbing dynamics of the industrialised world. Although I hope that some strands of coaching or some individual coaches are already working with this level of challenge, Reinhard Stelter’s proposition crystallises their intentions into a coherent approach. This deeply thoughtful and passionate book is essential for coaching education and important for all professionals who wish coaching to be a tangible contribution to the state of the world." - Professor Tatiana Bachkirova, Director of the International Centre for Coaching and Mentoring Studies, Oxford Brookes University, UKTable of ContentsPrefaceAcknowledgmentsPart One: Theoretical BasisChapter 1 Third-generation coaching as sustainable, fruitful dialogue: Key navigation pointsChapter 2 The societal context: the emergence of the achievement-subject and the burnout society Chapter 3 Searching for one’s own self – identity as one of the key challenges of our time Part Two: Basic Themes of Fruitful DialoguesChapter 4 Meaning-making in dialogueChapter 5 Values – a basis for action Chapter 6 The narrative perspective: transformation through sharing Part Three: Reflections on dialogue practiceChapter 7 Enhancing attention Chapter 8 The narrative-co-creative practiceChapter 9 The foundation of dialogue and the dialogue guide’s virtues Chapter 10 Dialogue practices Concluding reflectionsReferences Index of namesIndex
£28.99
Taylor & Francis Ltd Psychosynthesis Leadership Coaching
Book SynopsisPsychosynthesis Leadership Coaching responds to the call of coaches who want to be able to work with the whole person, with the inner as well as the outer worlds, and not just at rational and behavioural levels but at emotional and spiritual levels as well. Psychosynthesis is unique amongst psychologies in the emphasis it places on self and will at the centre of human psychological functioning. This holistic and integrative psychology provides the foundations for working with leaders in ways that respond to today's emergent crises.Psychosynthesis coaching is an increasingly popular approach that is finding its way into the mainstream as a response to the needs of coaching to engage at depth with emotional content and in the transpersonal realm of meaning, purpose and values. This book introduces psychosynthesis coaching to a wider audience and provides a comprehensive guide to this approach for both coaches and leaders. This Trade ReviewThis is a tour de force and makes a huge contribution to coaching and psychosynthesis. Aubyn unpacks the depth that is possible for coaches who want to work within a psychospiritual context that enables their clients to bring purpose and meaning to their lives and to their leadership. His words are highly accessible as he helps us explore the alchemy of coaching the ‘Being’ and suffering of soul as clients find themselves and free their will to enable change. A must read for all coaches looking to make a real difference.’Roger H Evans, author of the Creative Manager and 5DL Five Dimensions of Leadership, Co-founder and Director of Coaching, The Institute of Psychosynthesis, London‘What a delight. We have long-needed a book devoted to evolutionary psychosynthesis and holistic coaching. This rich book pays attention to what APECS calls CPPD, our personal and professional development, encouraging us to look at not only the complexities of the outer organisational world, but the complexities of our inner world such as our conflicting needs and motivations, creating synergy, and to put identity, purpose, meaning and values centre stage.’Eve Turner, Chair, APECS; Co-founder, Climate Coaching Alliance; and Founder/Lead, Global Supervisors’ Network.‘Aubyn Howard delivers to new and more experienced coaches, organizational leaders, human resources and organizational development professionals the precious legacy of Psychosynthesis: an approach that has always been characterized by the tension to combine different active techniques and very solid methods of guidance to effective action with a deep, systemic and integrated vision of the human being that also takes into account his emotional and spiritual dimension, higher values, creativity and free will. A vision which, as the author states, we are in great need in this increasingly complex, uncertain and stressful world. Thank you Aubyn!’Petra Guggisberg Nocelli, psychotherapist ASP, Psychosynthesist SIPT, Trainer and Author of The Way of Psychosynthesis‘Aubyn Howard has masterfully blended the powerful models of psychosynthesis psychology with contemporary coaching practice in an accessible and readable way. This book will be of value equally to those working in organisational coaching and those working in the field of psychotherapy and personal growth.’ Keith Silvester, President of the European Federation for Psychosynthesis Psychotherapy ‘This seminal publication encourages joined up thinking on relevant theory and practice. It is an essential read for those in or interested in the Leadership Coaching profession, for Human Resource Managers and for leaders or those aspiring to become leaders.’Ger Melia, Executive Coach and Career Adviser‘A lucid and enlivening introduction to Psychosynthesis; its history, its nature and its potential. Aubyn Howard illustrates theoretically and demonstrates practically how Psychosynthesis offers a unique scale of development essential for today's leaders. This book is a gift to coaches and leaders alike.’Ant Mitchell, founder of Mitchell Coaching; Director of APECS Full version - for inside, front material?‘This is a tour de force and makes a huge contribution to coaching and psychosynthesis. Aubyn unpacks the depth that is possible for coaches who want to work within a psychospiritual context that enables their clients to bring purpose and meaning to their lives and to their leadership. His words are highly accessible as he helps us explore the alchemy of coaching the ‘Being’ and suffering of soul as clients find themselves and free their will to enable change. A must read for all coaches looking to make a real difference.’Roger H Evans, author of the Creative Manager and 5DL Five Dimensions of Leadership, Co-founder and Director of Coaching, The Institute of Psychosynthesis, London‘What a delight. We have long-needed a book devoted to evolutionary psychosynthesis and holistic coaching. This rich book pays attention to what APECS calls CPPD, our personal and professional development, encouraging us to look at not only the complexities of the outer organisational world, but the complexities of our inner world such as our conflicting needs and motivations, creating synergy, and to put identity, purpose, meaning and values centre stage. Mixing psychosynthesis history with theory and practice, while also referring to other approaches, the reader benefits from both a grounding in the subject and ideas to implement. Howard successfully argues the need for a psycho-spiritual perspective for the “emerging and growing crisis of leadership” and takes us on a journey to integrate our whole selves to work with the whole self of the other. Working at the level of ‘being’ we increase our capacity and that of leaders to deal with complexity.’Eve Turner, Chair, APECS; Co-founder, Climate Coaching Alliance; and Founder/Lead, Global Supervisors’ Network.Psychosynthesis Leadership Coaching has great value for the development of the young discipline of coaching, of which Roberto Assagioli, the founder of Psychosynthesis, especially with his book The Act of Will, was an enlightened pioneer. ‘Aubyn Howard delivers to new and more experienced coaches, organizational leaders, human resources and organizational development professionals the precious legacy of Psychosynthesis: an approach that has always been characterized by the tension to combine different active techniques and very solid methods of guidance to effective action with a deep, systemic and integrated vision of the human being that also takes into account his emotional and spiritual dimension, higher values, creativity and free will. A vision which, as the author states, we are in great need in this "increasingly complex, uncertain and stressful world". Thank you Aubyn!’Petra Guggisberg Nocelli, psychotherapist ASP, Psychosynthesist SIPT, Trainer and Author of The Way of Psychosynthesis‘Aubyn Howard has masterfully blended the powerful models of psychosynthesis psychology with contemporary coaching practice in an accessible and readable way. This book will be of value equally to those working in organisational coaching and those working in the field of psychotherapy and personal growth.’ Keith Silvester, President of the European Federation for Psychosynthesis Psychotherapy‘In addition to making a worthy and much needed contribution to leadership, executive and organisational coaching, Aubyn clarifies where leadership coaching sits in the context of coaching, psychosynthesis and leadership. He acknowledges healthy diversity in the profession and clearly distinguishes it from therapy and life coaching. This seminal publication encourages joined up thinking on relevant theory and practice. It is an essential read for those in or interested in the Leadership Coaching profession, for Human Resource Managers and for leaders or those aspiring to become leaders.’Ger Melia‘A lucid and enlivening introduction to Psychosynthesis; its history, its nature and its potential. Howard illustrates theoretically and demonstrates practically how Psychosynthesis offers a unique scale of development essential for today's leaders. This book is a gift to coaches and leaders alike.’Ant Mitchell, founder of Mitchell Coaching; Director of APECSTable of ContentsIntroduction and overview. 1. Context is all. 2. Origins, elders and developments. 3. Personal and professional. Part 1: 4. The leadership challenge and the call to coaching. 5. Coaching psychology. 6. Psychosynthesis as a coaching psychology. 7. Personal and professional. Part 2: 8. The full model of psychosynthesis coaching. 9. Boundaries, ambiguities and contexts. 10. Personal and professional. Part 3: 11. Leadership development. 12. Organisational systems and the systemic perspective. 13. The developmental perspective. 14. The somatic perspective. 15. Coaching leaders in change, in crisis and towards synthesis. 16. Coaching the Will. 17. Psychosynthesis techniques. 18. Insights from neuropsychology and the implications for psychosynthesis coaches. 19. A new synthesis and the future of psychosynthesis coaching. Afterword. References and bibliography. About the author. Index.
£26.99
Taylor & Francis Ltd Improving Managerial Talent
Book SynopsisAimed at senior HRM and L&D specialists responsible for improving their organisation's managerial talent, Improving Managerial Talent covers the core findings of the author's and other published research. It provides a highly participative overview of personality and ability psychometrics, involving the opportunity for self-application. It reveals hard evidence of the extent to which such tests can add value to the prediction of managerial success and their link to requisite competencies. It shows how qualified testers, HR and line managers can each make a unique contribution to the selection process. The book goes on to show how management style is a product of personality and habit and how the acquisition and use of a complementary style can improve persuasiveness and the cultivation of interpersonal skill both for the manager and for those whom the manager might need to coach. It regards job-challenge as the primary engine of managerial growth, both for development in key Table of ContentsIntroduction; PART I: RECOGNISING AND SELECTING MANAGERIAL TALENT; Section 1. What contributes to overall managerial performance?; A suggested model; Section 2. What type of evidence will be considered?; Mental abilities, personality traits and personal competencies of average and high performing managers; Section 3. Mental abilities and personality traits; An overview of general mental ability and the Big Five personality traits and how these are distributed across the general population; Section 4. General mental ability; Do managers need to be intelligent?; Section 5. Extraversion; Do managers need to be extraverted?; Section 6. Agreeableness; Do managers need to be agreeable?; Section 7. Extraversion and Agreeableness in combination: Possible risks; Section 8. Conscientiousness; Do managers need to be conscientious?; Section 9. Agreeableness and Conscientiousness in combination: Possible risks; Section 10. Neuroticism (aka Emotional variability) or Stability?; Do managers need to be stable?; Section 11. Extraversion and Emotional variability in combination: Possible risks; Section 12. Openness; Do managers need to be open-minded?; Section 13. Summarising the mental ability and personality of managers; Including differences amongst the key business functions; Section 14. Harnessing personality and IQ test scores to guide selection; A worked example; Section 15. Recognising potentially dysfunctional personalities; A need for caution; Section 16. Leadership and personality: A review of research; Section 17. Is personality stable or ‘plastic’?; Accept it or change it?; Section 18. Moving on to personal competencies; Sixteen competencies into four common competency clusters; Section 19. Competency clusters and overall managerial performance; Some impressive connections; Section 20 . Drawing the threads together; Intelligence, personality, competencies and overall performance. Do we need to measure the first two if we have competency ratings?; Section 21. Performance in Key result areas; The missing link between competency and overall performance. The assessment domain most familiar to line managers; PART II: BEHAVIOURS AND STYLES; Section 22. Management behaviours; The interactive behavioural habits of average and high performing managers; Section 23. Behavioural styles; Telling or asking?; PART III: DEVELOPING MANAGERIAL TALENT; Section 24. Developing managerial talent; An overview; Section 25. Coaching around competencies; A performance coaching process based on a practice-demonstration-reflection learning design model; Section 26. Coaching for interpersonal competencies: Briefing; With a worked example; Section 27. Coaching for interpersonal competencies: Reviewing; With a worked example; Section 28. Developing line manager coaching skills; An outline approach and difficulties addressed; Section 29. Using contrasting ask/tell styles to develop interpersonal competency; Telling and asking styles; Section 30. Quick coaching; With a worked example; Section 31. High intensity training in influencing and persuasion; Based on the practice-demonstration-reflection learning design model; Section 32. The ‘win-win’ perspective; A strategic approach to influencing and persuasion; PART IV: IMPROVING MANAGERIAL TALENT: Reflections and Summary; Section 33. Is management right for you?; Useful to know when seeking to recognise, select and develop managerial talent in others; Section 34. How to recognise potential, select and help develop effective managers; A final summary and conclusion; Notes; Bibliography; Appendix; Index
£128.25
Taylor & Francis Ltd Evolve
Book SynopsisLeaders work hard to develop strong leadership capabilities in today's modern organizations, for the benefit of their teams and for their own careers. But, sometimes conventional leadership theory fails to explain why our efforts fail to make an impact, and arguably are becoming less and less successful. Why would this be?The answer lies in our evolutionary history. Leadership is integral to our success and evolution as a species, as larger better functioning groups out-survived fragmented groups that did not benefit from strong leadership. Leader-follower relationships are, therefore, deeply ingrained in our brains, our instincts and our behaviour. But, our modern world, with its technology, connectedness and complexity, has evolved much faster than our brains and our leader-follower behaviour has not caught up.Evolve charts the fascinating development of our evolutionary history to provide a profound understanding of human behaviour around leadership. It alsoTable of ContentsDedication, Acknowledgements, Preface, Introduction , Part one - Theory , Part two - Application , Part three – Traps and Pitfall, Part Four – The Ultimate Case Study , Takeaways and Leadership Development Actions , Part One Theory, Chapter 1 Klaus calls Bullshit, Chapter 2 Our flawed and magnificent brain, Chapter 3 Evolution, Chapter 4 Leadership and Pre-cogs , Takeaway, Chapter 5 Leadership and Intra-cogs, Chapter 6 Leadership and Post-cogs, Chapter 7 A Primate, a Gossip and a Dreamer walk into a bar, Chapter 8 The Pre-Cog Within (and the intra-cog, and the post-cog), End of Part One , Part Two From Theory to Action, Chapter 9 Primeval Shadow hijacks Heartfelt Voice, Chapter 10 Tribal Shadow undermines Command Voice, Chapter 11 Shadow Gossip incapacitates Prosocial Voice, Chapter 12 Daemon invalidates Futurizing Voice, Chapter 13 Bringing it all together, End of Part Two, Part Three Traps and Pitfalls, Chapter 14 Differential Dysfunction, Chapter 15 Differential Dark Side, End of Part Three, Part Four The Ultimate Case Studies, Chapter 16 The Leadership Study of Religion, Post-script, The Leadership Theory of Everything, The Third Cognitive Revolution, The Creation Voice, our Calling, Index
£34.19
Taylor & Francis Ltd Wellbeing for Sustainability in the Global
Book SynopsisWellbeing in the workplace is an essential element in fostering a worker's sense of being valued, ensuring their engagement, and ultimately leading to higher levels of productivity and organizational performance. This important book specifically adds to the discussion by taking a global perspective, and evaluates wellbeing in the workplace in different countries, identifying both universal issues and specific cultural issues. Chapter authors have been drawn from across five continents and eleven countries to provide ground-breaking research in wellbeing from different regional perspectives, looking at both developed and developing world scenarios. What is clear throughout the book is that organizations that are not people-centered undermine their capacity to attain and maintain quality standards, high performance, and competitiveness. Organizational concerns about workers'' wellbeing are growing exponentially due to the global VUCA (volatile, uncertain, cTrade ReviewThe topic of wellbeing at work has been discussed by many authors for a long time. Depending on the organizational context there are multiple approaches to studying wellbeing. One of the most relevant aspects is the relationship between worker’s performance and physical and mental health. Congratulations to editors and authors for this brilliant work that explores wellbeing with broad and current approaches!Mario Teixeira Reis Neto, Professor, Doctoral and Master Business Program, Fumec University, BrazilAt a time when organizations face unavoidable disruptions it is essential a better and comprehensive understanding of wellbeing in the workplace. This book provides a collection of innovative perspectives from around the world to understand and implement solutions to improve the wellbeing of people.Jacobo Ramirez, Assistant Professor in Latin American Business Development, Copenhagen Business School, DenmarkThe social construction of wellbeing at work is being challenged by new cohorts of workers whose values and priorities are shaped by historical social and economic global events quite different from previous generations. This book helps organizations understand those differences, how to build workplace environments and cultures that support these new generational paradigms and can include their best and brightest.Josephine McMurray, Assistant Professor, Lazaridis School of Business & Economics, Wilfrid Laurier University, CanadaThere are two important roles of management in society: to create innovations and new products that satisfy societal needs, and to manage and nurture healthy organizations that promote the wellbeing of collaborators. This book is a very timely and solid contribution to this discussion, both for educators and decision makers.Sergio Olavarrieta, Vice-Dean of the Faculty of Economics and Business, University of Chile, Chile This is an apt title to put forth in the current business environment as it entails a primordial perspective often neglected in performance management: Management is always about people and success in any kind of undertakings relies on how people feel about conditions in their workplace. Institutions prosper if they provide not just an atmosphere but real circumstances for wellbeing from the shop floor to the C-suites. The great benefit of this book is the wide array of viewpoints on wellbeing in the workplace. Roland Bardy, Board Member, Wittenberg Center for Global Ethics, GermanyThe downward cycle of being over-extended and exhausted negatively affects the organisational culture. These cycles can lead to burnout for individuals and slow death for organizations. This book analyzes one of the most worrying and essential matters of our current society: wellbeing at work. From an innovative and practical perspective, it is a crucial book for organisations genuinely interested in understanding wellbeing in the workplace and the main issues and challenges impacting it.Jorge Colvin, Associate Professor, Department of Finance, Faculty of Economics and Business,The Schiller International University, USAThis compilation of chapters on well-being is very timely as workplace stress increases with the pressure to compete. I found the book very informative and well written.Joyeeta Gupta, Professor of Environment and Development in the Global South, University of Amsterdam,The NetherlandsIn a world where the conditions and contexts of business models globally are continually changing and adapting, it is important to remember the foundations and pillars of organizations. Since wellbeing in the workplace is one of the most important, this book helps to understand its essence and dimensions through an exciting and relevant collection of intellectual contributions.Raúl Montalvo, Director, EGADE Business School in Guadalajara, Tecnologico de Monterrey, MexicoThis book will be useful to those who are looking for innovative ways of understanding and managing human wellbeing in organizations. It is an important contribution to comparative thinking, drawing from multiple national experiences.Jose Joaquín Brunner, UNESCO Chair, Comparative Higher Education Systems and Policies, Universidad Diego Portales, Chile For the last 80 years, scientists have been highly aware of the importance to synchronize technical with social change. Nonetheless, financial-economic performance goals frequently have superseded social goals in most management approaches. This book on human centered management and employee wellbeing resonates as a new management framework enhancing attention on the role of human beings in company's success. The alignment shown in this book converging human minded workers with high performance work systems in the workplace brings about necessary innovation in the 21st century.Peter Oeij, Senior research scientist, The Netherlands Organisation, The NetherlandsWellbeing at work is an imperative rising to the top of the agenda of company managers, policy makers and stakeholders. The workplace is, besides providing a living, also about a positive environment to develop oneself and to find meaningful relations with others. This book shows how to understand the emerging concept of human wellbeing in the workplace. It shows that wellbeing at work is no longer a luxury of Western workers but a priority worldwide. The book shows and shares experiences from around the world on wellbeing at work. Practitioners and researchers will find good reasons to invest time in this important subject.Steven Dhondt, Professor in Sociological Research, University of Leuven, Belgium The effects of economic globalization have produced negative effects on the health of workers with major managerial challenge for organizations. Social development and economic growth are sustainable when they are synchronized with the promotion of wellbeing at work. The global effects are even more perverse in countries like Brazil where organizations are less inclined to make investments in strategies and structures that promote wellbeing at work. This book includes relevant international contributions from a variety of countries about organizational changes focused on effective management of wellbeing at work. I highly endorse its publication.Jairo Eduardo Borges-Andrade, Professor, Graduate Program in Social, Work and Organizational Psychology, University of Brasília, BrazilNurturing wellbeing of individuals and organizations in a sustainable way is a major challenge of Industry 4.0. Wellbeing is a major indicator of quality of life, health, adjustment, and thriving. This book breaks new ground by bringing wellbeing to the forefront on a sustainable and global basis.Nicholas Beutell, Professor of Management, School of Business, Iona College, USAThe amount of challenges and disruptions the workforce and managers are facing are unprecedented in modern history. Demographic change, competing global markets, economic uncertainty, new technology, all defy the most important dimension of the workplace: people. Organizational mission and the wellbeing of people present significant challenges to balance, but in the last century the metrics of success has been skewed towards financial outcomes often at the expense of people and wellbeing. This book explores a comprehensive number of paths to success centered on people across many dimensions of wellbeing, from safety to job satisfaction, from education to achieving self-actualization. A certainly welcome new vision of wellbeing in the workplace! Ronald W. Tarr, former Senior Research Faculty Member & Lab Director (ret) , Institute for Simulation and Training, University of Central Florida, USA This timely book on well-being for sustainability is true to its title providing global perspectives on this topic. The well-researched chapters offer a diversity of perspectives, including psychological, sociological and labor market insights, together with a critical look at issues of talent management, gender, millennial and generational issues, health and safety, cross-cultural and comparative international perspectives including those from emerging markets. The editors and chapter authors are to be commended for an insightful work which will be of great benefit to scholars and practitioners alike.Frank M. Horwitz, Cranfield School of Management, Cranfield University, UKRefreshingly practical yet profoundly insightful, this book on wellbeing crafts a must-read leadership and people development guide for managers who are working at the coal-face to engage, retain, and capitalise on the potential of every nation's rich and diverse talent.Candida Schoerger, HR Business Partner, DXC Technology, South AfricaTable of ContentsPart 1: Understanding Wellbeing 1. Psychosocial Wellbeing at Work: Reasons to Invest in Healthy Employees and Workplaces (Paola Ochoa and Josep M. Blanch) 2. Wellbeing and Gender Parity in the Workforce. Need for a New Global Approach (Maria-Teresa Lepeley) 3. Wellbeing in Organizations: Dimensions and Intersections (Nicky R.M. Pouw)Part 2: Wellbeing and Work 4. The Quality of Work-Life in Brazil (Mário César Ferreira) 5. From Stress to Wellbeing: Is Buffering Stress Enough? (Peter Essens and Maria-Teresa Lepeley) 6. Safety and Employee Health and Wellbeing (Daniela M. Andrei, Paola Ochoa, Mark A.Griffin) 7. Psychological Risks (Anabela Correia) Part 3: Emerging Forms of Wellbeing 8. An Entrepreneurship-based model to Foster Organizational Wellbeing (Jose Manuel Saiz-Alvarez) 9. Wellbeing Challenges of Millennials: South Africa’s "Born Free" Generation (Linda Ronnie) 10. Exploring Education for Wellbeing in Peru (Kety Jáuregui)
£128.25
Taylor & Francis Ltd Law and Justice in a Globalized World
Book SynopsisThe book consists of a selection of papers presented at the Asia-Pacific Research Conference on Social Sciences and Humanities. It contains essays on current legal issues in law and justice, and their role and transformation in a globalizing world. Topics covered include human rights, criminal law, law of the sea, good governance, democracy, foreign investment, and regional integration. The conference focused on Asia and the Pacific, two regions where law has taken an important position in creating and shaping the regional integrations, new legal institutions, and norms. This reconfirms the idea that the legal system is extremely important in the global world. This book provides new insights and new horizons on how law and justice took part in globalizing human interaction, especially in the Asia-Pacific region.Table of ContentsLaw. Law and Islamic Science. Intellectual Property Law. Labor Law. Natural Resources Law. State Finance Law. Governance. International Trade Law. Economic Law. Human Rights Law. Judicial Practices. Criminal Justice System.
£171.00
Taylor & Francis Ltd Project Stakeholder Management
Book SynopsisCarrying out a project as planned is not a guarantee for success. Projects may fail because project management does not take the requirements, wishes and concerns of stakeholders sufficiently into account. Projects can only be successful through contributions from stakeholders. And it is the stakeholders that evaluate whether they find the project successful - an evaluation based on criteria that go beyond receiving the project deliverables. More often than not, the criteria are implicit and change during the project course. This is an enormous challenge for project managers. The route to better projects, say Pernille Eskerod and Anna Lund Jepsen, lies in finding ways to improve project stakeholder management. To manage stakeholders effectively, you need to know your stakeholders, their behaviours and attitudes towards the project. The authors give guidance on how to adopt an analytical and structured approach; how to document, store and retrieve your knowledge; how to plan your stakTable of ContentsContents: Introduction; Concepts and issues behind project stakeholder management; What motivates project stakeholders to contribute?; Methods for stakeholder analysis; Planning project stakeholder management; Ethical issues; Easy to understand, difficult to master; Mini cases; References; Index.
£37.99
Taylor & Francis Ltd Project Management
Book SynopsisDennis Lock''s masterly exposition of the principles and practice of project management has been pre-eminent in its field for 45 years and was among the first books to treat project management as a holistic subject. But Project Management has been kept completely up to date by regular and sensitive revisions to ensure that it remains fresh and totally relevant. Project Management explains the entire project management process in great detail, demonstrating techniques from simple charts to detailed computer applications. Everything is reinforced with clear diagrams and case examples, many new for this edition. The author has expanded discussion of topics such as supply chain management and the project management office (PMO), and there are new chapters about implementing change management projects and the role of senior managers in supporting projects. Obsolescent or less frequently used methods have been stripped out, but readers of the hardback Tutor's Edition will find that this delTrade Review’Project Management by Dennis Lock, now in its 10th Edition, is a substantial, very thorough and practical book. From the contents it becomes obvious that the author has a broad range of project experience not just in a wide variety of types of project, but also from end to end - and then some...the contents and examples are applicable to projects worldwide...' - R. Max Wideman P.Eng. FCSCE, FEIC, FICE, Fellow PMI, Project Management Wisdom, November 2013 '...As in the previous editions, the writing is always simple, clear and lucid, and the material is very logically organised. Students often comment that this book is the most readable of all the recommended books in my reading lists, and this is often the one which they choose to buy. I particularly dislike management jargon and this book is refreshingly free of it. It is a very practical book which appeals to the whole range of students I teach and I thoroughly recommend it. ' -Dr Sally Brailsford, University of Southampton, UKTable of ContentsContents: Preface to the tenth edition; Introduction to project management; Factors for project success or failure; Defining the project; Estimating project costs; First steps in planning the timescale; Financial appraisal and the business plan; Managing project risk; Project authorization; Project organization structures; Organization and initial conduct of management change and IT projects; The project manager and associated roles; Project breakdown structures; Detailed planning: an introduction to critical path networks; Detailed planning: critical path networks in practice; Scheduling resources, part 1: principles; Scheduling resources, part 2: practical advice; Scheduling project cash flows; Computer applications; Managing project start-up; Introduction to project contracts and purchase orders; Managing procurement and the supply chain; Managing progress; Managing changes; Managing project costs; Earned value analysis and cost reporting; Managing multiple projects, programmes and portfolios; Implementing business change projects; Managing project closure; Corporate managers’ support for the project manager; Bibliography; Index.
£51.29
Taylor & Francis Ltd Human Resource Management in the ProjectOriented
Book SynopsisOrganizations regularly assume that the culture, values, dynamic and organization of their temporary project organizations are merely a smaller version of the original parent. Given that project organizations are made up of people and teams drawn, in most cases, from outside and inside the parent, these assumptions are nonsensical. But they do explain why the HR function finds it difficult to adapt to the project environment. Martina Huemann''s research in Human Resource Management in the Project-Oriented Organization, offers insight into an approach that is designed to align HR to the needs of the project organization, in terms of management structure, reward, recruitment and performance systems. The text analyses how the modern HR organization stacks up alongside the temporary organization that is the project, to identify the HR constraints and needs of the project organisation and offer a model of project-oriented HRM. Professor Huemann had a deep interest in how and why change pTrade Review’I first learned about the Project-oriented Organization and the theories and methods of Martina Huemann in 2000. She is one of the pioneers and was in charge of research projects in this area for the IPMA at that time. This book represents her research achievements in this field over the last 15 years and is a great contribution to the PM profession.’ Anbang Qi, Nankai University, China and Chairman of the Research Management Board of the International Project Management Association (IPMA) ’In order to be successful as a project oriented organisation, the HR management has a lot more responsibilities than in the past - the whole strategy of HR needs to change. This book gives a very comprehensive and ready-to-use overview of what is needed in this area.’ Mag. Brigitte Schaden, President of Projekt Management Austria ’The book illustrates the complexities and difficulties of HRM applied to projects. It explains, in an easy-to-read way, the roles and the human-characteristic requirements to fit, as well as organizational and PM concepts required to fully understand what a HRM system for PM should be. Moreover, the book presents a model for such a HRM system. It constitutes an excellent reference for both scholars and practitioners, and is an invaluable support tool in teaching PM.’ Juan Carlos Nogueira, Universidad ORT Uruguay ’I find this book by Dr Huemann an important contribution to the field because of its original approach to the human factor in project management. Being involved in projects and in contact with project practitioners for more than 25 years, I realized that experienced project managers ask themselves "Who?" before "What?", "When?" and "How?" when starting a project. Dr Huemann addresses this question analyzing crucial matters such as temporary organizations, project based organizations, the roles of the project manager and other stakeholders, and human resource management in projects. This work has also a very deep analysis of cTable of ContentsHuman Resource Management in the Project-Oriented Organization
£128.25
Taylor & Francis Ltd Program Management
Book SynopsisProgram management (PgM) is fast developing as the essential link between strategy and projects and as a vehicle for organizational change. It offers the means to manage groups of projects with a common business purpose in an integrated and effective way. The Second Edition of Michel Thiry's Program Management builds on the bestselling title first published in 2010. The heavily revised text reflects the latest program management guides and international standards and includes: a new section on agile management in programs; the author's own program management maturity measure; a new section on change management, which is now integral to many programs. Michel has also reviewed and revised the program lifecycle to align with the more unified view of program management that has emerged since the book was first published. The result is an essential guide to program management that incorporates a robust theoretical framework, complemented by examples and advice from one of the world's leaTrade Review’Thiry’s revised landmark work embraces many important changes. He takes a broad and in-depth view of multiple professional standards, explaining pragmatically the essence of key focus areas, for executives, managers, and students alike, on how to lead, step-by-step, successful program outcomes. This is essential reading for those moving from narrow technical to broader leadership skills, critical to value-driven organisations under pressure to deliver better strategies through program management.’ Chris Stevens, Principal, Project Standards and Practice, NBN Co, Australia; member of PMI’s Standards Members Advisory Group ’Already a cornerstone in the library of important industry publications, the first edition of Program Management by Dr Michel Thiry broke new ground in 2010 by providing a clearly understandable and practical context for sifting through an assortment of conflicting and sometimes competing views about the application of program management in organizations. In many ways, the first edition was a catalyst for many of the advances in program management practice we recognize and enjoy today. This second edition reflects the deep understanding Dr Thiry has gained since the first publication through careful observation, critical thinking, and the art and science of hard-won experience. This latest update by one of the industry’s foremost thought leaders reveals an awareness of the critically important role program management now plays in organizations large and small for the delivery of key strategic benefits and real, measurable value in an increasingly complex, fast-paced, unpredictable and continually evolving (shall we say... agile) business environment. The second edition is destined to take its place as a frequently referenced, often quoted, dog-eared and battle-worn guide for the serious program manager. On my bookshelf, it stands next to its heavily marked-up and Post-It-littered brother, the first edition. If the second editionTable of ContentsContents: Preface; Introduction; Executive summary. Part I The Program Context: Background and definitions; Organizational context; Program context. Part II The Program Constituents: Key program functions; Program actors. Part III The Program Life Cycle: Program life cycle outline; Program definition (formulation); Program definition (preparation); Program deployment (capabilities delivery and transition); Program deployment (capabilities integration and benefits appraisal); Program closure. Conclusion; References; Index.
£43.69
Taylor & Francis Ltd Relational Organisational Gestalt: An Emergent
Book SynopsisThis book provides a comprehensive view of the application of Relational Gestalt theory to Organisation Development and change interventions in organisations. Uncertainty and frequent change are the hallmark of our times. In the field of Organisational Development and Change, fixed methodologies no longer adequately address the uncertainty and uniqueness of today's more complex change situations and more adaptive approaches to change are needed.Gestalt is a relational, dialogic, and emergent approach which means that it views individuals and organisations as embedded in their context, dependent on, and emerging from within a web of relationships and interactions. As such, Gestalt offers a transformative, integral and bespoke methodology for working with this complexity. This approach supports practitioners to attend to their presence, seek out the most pressing issues and mobilise for sustainable change. Gestalt has at its heart the notion of use-of-self as instrument which allows practitioners to be responsive to emergent issues and situations.Relational Organisational Gestalt is at the leading-edge of Gestalt theory and application in organisational settings. It explores key skills and methods of a relational Gestalt organisational practitioner such as inquiry into here-and-now embodied experience, identification and engagement in dialogue and finally, embedding and sustaining change in the field. Developing personal awareness, presence and use-of-self is a fundamental part of facilitating change. Each chapter therefore offers guidance regards application and suggests experiential exercises.Gestalt has long been at the forefront of psychological approaches applied to Organisational Development and change in organisations. This book offers a radically relational approach that is accessible to coaches, consultants, facilitators, managers and other OD practitioners.Trade Review"This book reinvigorates an age-old pattern in human institution—the ‘process of relating’ through the Gestalt lens. It also re-examines in the context of complexity, interdependence, connection in which emergence is the main reality, whether OD and Gestalt can draw on each other to make systemic wide change sustainable beyond the intra, inter, group levels. The ‘relational frame’ of practice is thoroughly explained via a clear exposition of the field of Gestalt. This makes the book an important educational, informative, and accessible resource to both novice and experienced Gestalt/OD practitioners. Dr Chidiac has made a significant contribution to the applied behavioural science field—very well done indeed."—Dr. Mee-Yan Cheung-Judge, recipient of two "Life Time Achievement Award" in the field of Organisation Development (US Organisation Development Network 2013; International OD Association 2016)"This important book is about transformational organisational change: what clients say they want, but for which they are seldom prepared. As Chidiac convincingly argues, transformational change is an emergent, unpredictable process, and organisations are, at their core a series of multi-layered, complex relationships that can be grouped into forms, patterns and interactive processes. Chidiac helps us to understand how to help create the conditions for this emergence. One doesn't just learn to see organizations as multidimensional forms, forces, and fields, but as living, breathing entities. I recommend it highly."—Joseph Melnick, Ph.D., Founding Editor, Gestalt Review and Co-Chair, Cape Cod Training Program, Gestalt International Study Center"This is a wonderful book! I love it. It offers theory in a comprehensive, yet accessible way that is perfectly balanced with practical tips. Core concepts of the Gestalt Relational approach are highlighted in such a way that I stayed interested until the last page. The case studies also offer a clear illustration of what this approach means in practice. With presence at the heart of the Gestalt Relational approach, the author has managed to convey this in each page through her own presence. Many compliments."—Frans Meulmeester, author, Changing is Standing Still: A Gestalt Perspective on Organizations and Chair of the EAGT GPO Committee."This book places the Gestalt approach to organisations within the relational turn of contemporary human sciences. The process of relating is central today in many fields, and the world of organisations urgently needs new perspectives and tools to consider its functioning in a wider look than just a productive machine. Marie-Anne Chidiac describes in a clear and well-structured way her relational Gestalt approach to organizational development. Hers is a courageous and effective model that adds dignity to liveliness, which is enormously empowering of any organisation. This can lead organisations toward an integrated experience of working-with at a personal, social, political level."—Margherita Spagnuolo Lobb, Director, Istituto di Gestalt HCC Italy (www.gestaltitaly.com); author of The Now for Next in Psychotherapy: Gestalt Therapy Recounted in Post Modern SocietyTable of ContentsI: Understanding Emergent and Relational Approaches; One: From organisations as machines to living systems; Two: Gestalt as a relational and emergent approach; Three: The organisational self: a gestalt view of organisational functioning; II: Gestalt Concepts and Practices; Presence; Four: A relational orientation and ethical presence; Sensing; Five: Raising awareness and phenomenological inquiry; Six: Field theory and the cycle of experience; Supporting; Seven: At the threshold: meditations on will, grace, and liminal space *; Eight: The practice of dialogue and relational support; Nine: The art of gestalt interventions; Sustaining; Ten: Experimentation; Eleven: Endings and unfinished business; III: Applying Gestalt to Organisational Settings; Twelve: Practice considerations in introducing a gestalt approach; Thirteen: Relational gestalt coaching: a transcript of dialogue at work; Fourteen: Gestalt work with a family business; Fifteen: Bringing gestalt to cyber security; Sixteen: Supporting a merger in the pharmaceutical industry
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Taylor & Francis Ltd The Systems Psychodynamics of Organizations: Integrating the Group Relations Approach, Psychoanalytic, and Open Systems Perspectives
Book SynopsisThis authoritative source book on the learning and creative application of the systems psychodynamic perspective defines the field, presenting the key concepts, models, and social methodologies that derive from it, together with their theoretical and conceptual underpinnings in psychoanalysis, group relations and open systems theory.Trade Review'This is a stimulating and thought-provoking volume that is sure to further develop clearer insights about organizations and change. The Introduction and nine chapters offer well-structured and accessible explorations of some key aspects of psychodynamic and systems thinking, together with ideas from group relations work, to illuminate typical challenges facing organizations. The mixture of conceptual writing and case material should prove interesting to readers from a range of outlooks, disciplines, and levels of experience. Topics addressed include: leadership, conflict, dependence and dependency, enablers and obstacles of change, and culture. Attention to these relevant dimensions of organizational work should lead to deeper knowledge of what may help and hinder organizations to develop and to change.'- Ruth Levitt, Office for Public Management, LondonTable of ContentsIntroduction -- Applying Learning from Experience: The Intersection of Psychoanalysis and Organizational Role Consultation -- The Exercise of Authority in a Dependent Context -- An Organization Looks at Itself: Psychoanalytic and Group Relations Perspectives on Facilitating Organizational Transition -- Complexity at the “Edge” of the Basic-Assumption Group -- Enemies Within and Without: Paranoia and Regression in Groups and Organizations -- Dilemmas of Organizational Change: A Systems Psychodynamic Perspective -- A Large-System Intervention: The Influence of Organisational Culture -- Institutional Learning as Chief Executive -- The Leader, the Unconscious, and the Management of the Organisation
£40.84
Cambridge University Press Change in Public Bureaucracies
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Cambridge University Press American AntiManagement Theories of Organization A Critique Of Paradigm Proliferation 25 Cambridge Studies in Management Series Number 25
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Cambridge University Press Sociology and Organization Theory Positivism Paradigms and Postmodernity 20 Cambridge Studies in Management Series Number 20
Book SynopsisIt has been claimed that organisation theory is in a state of 'crisis'. This book traces the history of the orthodox systems theory paradigm in organisation studies from its foundations in positivist sociology, through its theoretical and empirical development under structural-functionalism, to its recent deconstruction by postmodernists. The analysis offers general support for the 'sociology-in-crisis' thesis, but takes issue with one of its main propositions, that paradigms are incommensurable. It is argued that paradigms are porous rather than hermetic phenomena, a fact which has profound implications for the theory building process. Based on language-game philosophy, a dialectical theory is developed to illustrate how seemingly exclusive idioms can be mediated. The enquiry provides a pluri-paradigm method for organisational research, and an epistemological framework for postmodern organisational analysis.Trade Review'An exciting and important book…a significant contribution to organization theory.' British Journal of Industrial Relations'Commendable for its lucidity and thorough scholarship.' The Times Higher Education SupplementTable of ContentsIntroduction; 1. Foundations of orthodoxy; 2. The hegemony of systems; 3. From functionalism to fragmentation; 4. Closed paradigms and analytical openings; 5. Multiple paradigm research; 6. Postmodernism and organisation; Notes; Bibliography; Author index; Subject index.
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