Management of specific areas Books

Book SynopsisOverview of the Global Sourcing Marketplace Sourcing Models: What and When to Outsource/Offshore Country Attractiveness for Sourcing Supplier Core Capabilities and Strategies for Sustainability and Growth Leveraging Knowledge and Expertise Client Perspective: Vendor Selection Strategy, Retained Management Capabilities and Legal Issue The IT Outsourcing Life Cycle and the Transition Phase Governance of Outsourcing Projects Managing Distributed Teams Emerging Issues in Sourcing StrategyTrade Review'Written by outstanding academics well-recognized for their expertise on the topic, this long-awaited book is a must have to anybody embarking on the process of global sourcing or seeking to enhance their existing knowledge. It provides a comprehensive conceptual overview of three crucial aspects of global sourcing - strategy, governance, and daily management - supplemented by well-researched case study and lively examples.' - Professor Natalia Levina, NYU Stern School of Business 'In a truly globalized world, customers are looking not just at delivery excellence from service providers, but also global execution capabilities. Outsourcing providers need to look beyond standardized services to include innovation and transformation capabilities, embedded into their offering. This requires providers to focus on the customer's business, understand the issues and then provide solutions. This book provides a very good customer-centric view of how providers need to approach the market.' - Girish Ramachandran, President - Global Head - Strategic Business and Head: Middle East and Africa. 'Outsourcing and offshoring are commonplace terms, but they're often poorly understood and inexpertly practiced. Yet there is much 'out' left in 'sourcing,' and even more 'off' ahead of us in 'shoring.' The Handbook of Global Outsourcing and Offshoring is an intelligent user's manual essential reading for those starting out as well as those who find they may have strayed off course.' - Dr. John Hindle, Senior Manager, Global Marketing, Accenture 'Out of sight but not out of mind' could well be the motto of this book. It is a 'must read' for those studying the global phenomenon and in managing outsourcing relationships. The frustrations and rising costs experienced by many can and need to be avoided. The Handbook of Global Outsourcing and Offshoring goes a long way in providing insights drawn from real-world experience in reducing the risks.' - Professor Robert D. Galliers, Bentley College. 'Sourcing optimization is a key strategic lever being deployed by global corporations as they adapt to the challenging business and economic climate. Sourcing practitioners will find this book a useful guide in terms of avoiding the common pitfalls that impact the success of such initiatives. The examples used in the book are free of jargon, drawn from real-life situations and easy to relate to.' - Srikanth Iyengar, Associate Vice President, Global Head of Business Development - SGS, Infosys Technologies Limited 'The Handbook of Global Outsourcing and Offshoring is outstanding. It is both insightful and practical. It is useful for companies that are considering outsourcing as a growth strategy as well as those that set out to provide high quality outsourcing services to its clients globally.' - John Peng, Executive Vice President, Head of GADS Business Group, iSoftStone Information Service Corp 'The Handbook of Global Outsourcing and Offshoring provides a broad and in-depth understanding of outsourcing from the client perspective. From the early days of outsourcing, client and provider companies alike have made innumerable mistakes. This handbook provides valuable guidance about what it takes to avoid the pitfalls and outsource successfully. This should be a required reference for any company considering outsourcing.' - Wendell O. Jones, Outsourcing pioneer and thought leaderTable of ContentsOverview of the Global Sourcing Marketplace Sourcing Models: What and When to Outsource/Offshore Country Attractiveness for Sourcing Supplier Core Capabilities and Strategies for Sustainability and Growth Leveraging Knowledge and Expertise Client Perspective: Vendor Selection Strategy, Retained Management Capabilities and Legal Issue The IT Outsourcing Life Cycle and the Transition Phase Governance of Outsourcing Projects Managing Distributed Teams Emerging Issues in Sourcing Strategy

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Book SynopsisCovers the international standards that need to be implemented by companies to operate an efficient and effective environmental management system (EMS).Table of ContentsDedication Preface. 1. Introduction. 2. Design and Implementation of ISO 14001 Environmental Management Systems. 3. Measurement Systems in Environmental Management. 4. Measurement System Errors. 5. Measurement Signal Conversion, Processing, Transmission and Recording. 6. Quantification and Effects of Air Pollution. 7. Quantification and Effects of Water Pollution. 8. Control of Air and Water Pollution. 9. Noise, Vibration and Shock Pollution. 10. Waste Management. 11. System Reliability and Risk Assessment for Environmental Protection. 12. Statistical Process Control. 13. Monitoring Process Parameter Values to Minimise Pollution Risk. Appendix 1: Summary of ISO 14000 Series Standards. Appendix 2: Typical Structure of an Environmental Management System Manual. Index.

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Book SynopsisThis is an introduction to the fundamentals of GSM procedures and parameters and provides a structured guide to this communications link. The author describes how the technology has evolved from the cellular network concept to the GSM standard, and its evolution towards 3rd generation systems.Table of ContentsPreface. Introduction. Cellular Concepts. The GSM Standard. GSM Network Infrastructure. The Radio Sub-System. The Network Sub-System. Network Management. Mobile Terminals. The DECT 1800 Standard. The Organisation of GSM Services. The Short Message Service. GPRS. UMTS. The WAP Protocol. Enhanced Data Rates for GSM Evolution. Bibliography. Glossary. Index.

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Book SynopsisWhole-Life Value-Based Decision-Making in Asset Management is a comprehensive guide to improving the effectiveness of infrastructure asset management by determining the level of expenditure on infrastructure assets in order to maximise life-cycle value.Table of Contents1. Introduction 2. Value-based Asset Management 3. Whole-Life Value-based decision-making approach 4. Phase 1: Mapping asset value 5. Phase 2: Whole-Life Value Assessment 6. Phase 3: Optimising asset management decisions

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Book SynopsisWritten by the top thinkers in the field, this book is a collection of articles on e-business from MIT's "Sloan Management Review" which has published many of the internationally recognized leaders on e-business.Trade Review"...This book is a very useful change management guide for directors of Internet and other IT companies..." (Computer Bulletin, September 2002)Table of ContentsIntroduction (Erik Brynjolfsson and Glen L. Urban, Editors). PART ONE: STRATEGY. 1. Finding Sustainable Profitability in Electronic Commerce (John M. de Figueiredo). While many e-commerce retailers head toward commodity pricing, there are a few that are likely to profit on the Web. Only retailers who match market segment to correct strategy will win. Here's how. 2. Making Business Sense of the E-Opportunity (David Feeny). New Web technologies are offering companies unprecedented opportunities to rethink strategic business models, processes, and relationships. 3. Profits and the Internet: Seven Misconceptions (Subramanian Rangan and Ron Adner). Managers aiming to capitalize on the Internet to achieve growth need to understand the full implications of the strategies they choose. 4. Five Steps to a Dot-Com Strategy: How to Find Your Footing on the Web (N. Venkatraman). Vision, governance, resources, infrastructure, and alignment are the stepping stones to a successful Web strategy. Building on your current operations, experimenting with new approaches, and creating new business models all play a part. 5. Pathways to E-Business Leadership: Getting from Bricks to Clicks (Leslie P. Willcocks and Robert Plant). How do leading business-to-consumer corporations harness the Internet to acquire new customers and increase their market share? A new study of fifty-eight companies describes several strategies that work. 6. The Past and Future of Competitive Advantage (Clayton M. Christensen). Today's competitive advantage may become tomorrow's albatross unless strategists attune themselves to changes in underlying conditions. PART TWO: IMPLEMENTATION. MARKETING. 7. Placing Trust at the Center of Your Internet Strategy (Glen L. Urban, Fareena Sultan, and William J. Qualls). Consumers make Internet buying decisions on the basis of trust. How much trust your Web site needs to deliver depends on the nature of your products, competitive pressure from new infomediaries, and your ability to innovate. 8. How Do They Know Their Customers So Well? (Thomas H. Davenport, Jeanne G. Harris, and Ajay K. Kohli). Insightful companies mix rich customer data with their understanding of the people behind the transaction. COMMUNITY. 9. Building Stronger Brands Through On-Line Communities (Gil McWilliam). Consumer brand companies need new management skills, and brand managers must understand on-line behavior if they wish to develop strong, sustainable, and beneficial on-line communities around their brands. 10. Four Smart Ways to Run On-Line Communities (Ruth L. Williams and Joseph Cothrel). Kaiser Permanente, About.com, Sun Microsystems, and Ford have created four kinds of innovative on-line communities. Their experience shows not only how to manage communities, but also how to manage today's workforce. PART THREE: TECHNOLOGY. 11. Product-Development Practices That Work: How Internet Companies Build Software (Alan MacCormack). Now there is proof that the evolutionary approach to software development results in a speedier process and higher-quality products. 12. What Makes a Virtual Organization Work? (M. Lynne Markus, Brook Manville, and Carole E. Agres). Today's workforce increasingly consists of de facto volunteers. The open-source software movement-propelled in large part by volunteer programmers-suggests ways to motivate and direct knowledge workers. The Authors. Index.

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Book SynopsisThe authors of the pioneering Cutting-Edge Marketing Analytics return to the vital conversation of leveraging big data with Marketing Analytics: Essential Tools for Data-Driven Decisions, which updates and expands on the earlier book as we enter the 2020s.

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Book SynopsisCombines ancient wisdom from the Eastern world's great philosophers and lessons from modern-day business leaders to provide readers innovative approaches to unlock strategic breakthroughs for themselves and their organisations.Trade ReviewProviding a survey of Eastern philosophy to Western readers, The Tao of Strategy helps us understand the strategic behavior of Eastern leaders and their companies, teaching Western managers how to apply these concepts to their own thinking and actions. A very useful treatment of an important topic. "— Phil Rosenzweig, Institute for Management Development (IMD) Switzerland, author of The Halo Effect and the Eight Other Business Delusions That Deceive Managers.

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Book SynopsisMartin R Edwards is a Professor in Management at UQ Business School, University Queensland, Australia and has been teaching HR and Statistics for over 20 years. Kirsten Edwards is the Global Head of People Data and Analytics at Rio Tinto. With over two decades of international experience in Analytics, HR and Management Consulting, she has supported various organisations across multiple sectors, empowering them to utilise people data and analytics more effectively.Daisung Jang Daisung Jang is an Assistant Professor at Melbourne Business School. He has over a decade of experience in data visualization and analysis using R. He has conducted workshops for PhD students and academic staff on statistical analyses using R.

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Book SynopsisWe use money to solve our everyday problems, and it generally works well. Despite its economic benefits, however, money has a psychological downside: it trains us to think about negotiations narrow-mindedly, leading us to negotiate badly. Suggesting that we need a non-monetary mindset to negotiate better, The Bartering Mindset shows us how to look outside the monetary economy to the bartering economies of the past, where people traded what they had for what they needed. The book argues that, because of the economic difficulties associated with bartering, barterers had to use a more sophisticated form of negotiation a strategic approach that can make us master negotiators today. Now available in paperback, this book immerses readers in the assumptions made by barterers, collectively referred to as the bartering mindset, and then demonstrates how to apply this mindset to modern, monetary negotiations. The Bartering Mindset concludes that our individual, organizaTable of ContentsAcknowledgments 1 The Limits of the Monetary Mindset 2 The Bartering Mindset 3 Step 1: Deeply and Broadly Defi ne Your Needs and Offerings 4 Steps 2–3: Map Out the Full Range of Transaction Partners and the Full Range of Their Possible Needs and Off erings 5 Step 4: Anticipate the Most Powerful Set of Partnerships across the Market 6 Step 5: Cultivate the Most Powerful Set of Partnerships across the Market 7 Integrating the Bartering and Monetary Mindsets 8 Objections to the Bartering Mindset 9 Conclusions and Applications Notes Index

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Book SynopsisWe live in a time of unprecedented speed, connection, and uncertainty. While many organizations are adapting to this new reality by reinventing business models, significantly fewer are examining the implications of these changes for developing effective leadership. In Intentional Leadership, Rose M. Patten draws on her expertise as one of Canada’s most influential leaders to shine a spotlight on this emergent and often neglected space.Drawing on learnings and a framework tested with over 900 senior leaders across industries and geographies, Intentional Leadership presents a guide for continuous renewal, focusing on the human side of leading. Patten debunks common myths, emphasizing that leadership capabilities do not just develop over time, but require self-awareness, feedback, intention, adjustment, and practice. Whether you are a CEO of a large corporation, an activist, raising a family, working in government, or leading a not-for-profit organization, <Table of ContentsPreface: How This Book Evolved Leaders Engaged in Deliberate Conversations for This Book Acknowledgments Introduction: Putting the Spotlight on Leadership Part One: Leadership Has Never Been Harder – The Changing Context Drives It 1. Today’s Unmistakable Game Changers: No One Is Exempt 2. Game Changer #1: Increased Stakeholder Expectations 3. Game Changer #2: The Ever-Changing Workforce and Workplace 4. Game Changer #3: Short-Lived Strategies and Digital Dominance Part Two: Long-Held Beliefs, Myths, and Habits – Challenges to Leaders’ Success 5. Dispelling Myths Takes Energy and Courage 6. Leadership Is Not Timeless – It Has a Shelf Life 7. Softer Skills Do Not Improve with Just Time 8. Mentors Are Not Just for Emerging Leaders 9. High Performers Do Not Always Equal High Potential for Leadership 10. The Leadership Pendulum Has Shifted Part Three: The Big 8 Crystallizes – Setting Leaders Apart 11. Where and How the Big 8 Fit in a Leader’s Overall Role 12. The Big 8 #1: Personal Adaptability 13. The Big 8 #2: Strategic Agility 14. The Big 8 #3: Self-Renewal 15. The Big 8 #4: Certainty of Character 16. The Big 8 #5: Empathy 17. The Big 8 #6: Contextual Communication 18. The Big 8 #7: Spirited Collaboration 19. The Big 8 #8: Developing Other Leaders – Not Only Followers Part Four: Leadership Starts with You – It Must Be Intentional 20. Self-Reflection: Feedback, Self-Awareness, and Adjustment 21. Building Teams and Leaders: Selecting and Developing 22. Being a Mentor and a Mentee: A Great Leader Is Both 23. So What Now? Appendix Notes Index

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Book SynopsisBalancing Acts presents an iterative, democratic, and inclusive approach to social change that is suited to the complexities of the twenty-first century.Table of ContentsPreface Part One: Thinking About Change 1.Terms of Art 2. Doing Things to People and Doing Things with People 3. Searching for Answers Part Two: The Doing of Change 4. The Relationship Between Interventionists and Stakeholders 5. Creating a Contract with your Client 6. Exploring the Client System 7. Making Sense of Things 8. Implementing and Evaluating the Intervention 9. The Ethics of Intervention 10. Changing the Future of Planned Change

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Book SynopsisThis collection sheds light on local government and public administration by providing insights from city managers across Canada.Table of ContentsIntroduction 1. The City Management Profession: More than a Job Janice Baker 2. Aspirational Incrementalism: Developing a Vision Bruce Macgregor and David Szwarc 3. Building Support for Strategic Planning and Priorities Chris MacPherson 4. Using Your First 100 Days Strategically Patrick Moyle and Hassaan Basit 5. The Challenge of Leading Up: Strategic Alignment with Council Jeff Fielding and Kate Graham 6. Council/Staff Relations: Forward Motion or Spinning Wheels? Tammy Crowder 7. The Most Important Relationship in Local Government: Mayor and City Manager Bill Given 8. City Manager and Mayor: Independent or Partners? Carl Zehr 9. What Does Diversity-Inclusion Look Like in Action? Shirley Hoy 10. Diversity from Bottom to Top: The City Manager and Workforce Diversity Sheila Bassi-Kellett 11. Indigenous and Municipal Relationships: The Art of Collaboration Ann Mitchell 12. The Gift of Clarity and the Freedom to Innovate Robert Earl 13. Rowers, Coasters, and Drillers: How Team-Building Can Improve Your Crew John Leeburn 14. Five Strategies for Successful Municipal Intergovernmental Relations John E. Fleming 15. Leading Beyond: Building Relationships for Intergovernmental Collaboration Gail Stephens and Zack Taylor 16. Resilience in a Crisis: Towards an “Antifragile” Organization – The Case of Gatineau Marie-Hélène Lajoie and Pierre Prévost 17. Managing during a Crisis: Lessons from Fort McMurray Jamie Doyle and Don Lidstone 18. Building Partnerships: Hard Work, Patience, Commitment, Adaptation, and Opportunities Jag Sharma 19. Nurturing the Community’s Soul Source Linda Rapp 20. Community Development: Navigating the Rocky Shoals of Community Change Robert Buchan 21. From Dreams of Being a Rock-and-Roll Drummer to City Manager David Calder 22. A City Manager’s Career Journey John Burke 23. Mentoring: Building the Next Generation of Municipal Professionals Tony Haddad, Gerard Lewis, and Jim Pine 24. The Canadian City Manager Michael Fenn, Gordon McIntosh, and David Siegel List of Contributors

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Book SynopsisLocal government has rapidly become both more important and more complex and the quality of municipal management is becoming more significant every day as local governments deal with a vast array of organizational and community challenges.The Role of Canadian City Managers brings together experienced city managers and municipal chief administrative officers (CAOs) across Canada to analyse the daily issues that they face. Each chapter deals with a particular issue or challenge, such as council/staff relations, collaborative initiatives, and crisis readiness. The book contributes to the literature on local government and public administration by providing insights from the "real time" lived experiences of city managers, spoken in their own words. The book also speculates about the contemporary leadership role of the city manager and the future of the city management profession.The Role of Canadian City Managers is a useful resource for scholars and studentsTable of ContentsIntroduction 1. The City Management Profession: More than a Job Janice Baker 2. Aspirational Incrementalism: Developing a Vision Bruce Macgregor and David Szwarc 3. Building Support for Strategic Planning and Priorities Chris MacPherson 4. Using Your First 100 Days Strategically Patrick Moyle and Hassaan Basit 5. The Challenge of Leading Up: Strategic Alignment with Council Jeff Fielding and Kate Graham 6. Council/Staff Relations: Forward Motion or Spinning Wheels? Tammy Crowder 7. The Most Important Relationship in Local Government: Mayor and City Manager Bill Given 8. City Manager and Mayor: Independent or Partners? Carl Zehr 9. What Does Diversity-Inclusion Look Like in Action? Shirley Hoy 10. Diversity from Bottom to Top: The City Manager and Workforce Diversity Sheila Bassi-Kellett 11. Indigenous and Municipal Relationships: The Art of Collaboration Ann Mitchell 12. The Gift of Clarity and the Freedom to Innovate Robert Earl 13. Rowers, Coasters, and Drillers: How Team-Building Can Improve Your Crew John Leeburn 14. Five Strategies for Successful Municipal Intergovernmental Relations John E. Fleming 15. Leading Beyond: Building Relationships for Intergovernmental Collaboration Gail Stephens and Zack Taylor 16. Resilience in a Crisis: Towards an “Antifragile” Organization – The Case of Gatineau Marie-Hélène Lajoie and Pierre Prévost 17. Managing during a Crisis: Lessons from Fort McMurray Jamie Doyle and Don Lidstone 18. Building Partnerships: Hard Work, Patience, Commitment, Adaptation, and Opportunities Jag Sharma 19. Nurturing the Community’s Soul Source Linda Rapp 20. Community Development: Navigating the Rocky Shoals of Community Change Robert Buchan 21. From Dreams of Being a Rock-and-Roll Drummer to City Manager David Calder 22. A City Manager’s Career Journey John Burke 23. Mentoring: Building the Next Generation of Municipal Professionals Tony Haddad, Gerard Lewis, and Jim Pine 24. The Canadian City Manager Michael Fenn, Gordon McIntosh, and David Siegel List of Contributors

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Book SynopsisThis book discusses common management and work practices in professional service organizations. Alvehus opens important discussions on what it means to work, manage, and be managed in such professional organizations, casting light on classic conflicts. He takes everyday work as a starting point and adopts a critical view that focuses on challenges and struggles in both public and private settings. He offers new perspectives and key insights for the future of professionalism. Providing a comprehensive overview of the field, this book is an important guide for understanding how professionalism is maintained in today’s organizations. It will be essential reading for students and scholars of management and leadership.Table of Contents1. Work in Professional Service Organizations 2. Professionalism from an Institutional Logics View 3. The Ambiguity of Professional Service Work 4. Control, and Control over Control 5. The Politics of Leadership 6. Superfi cial Hybridity 7. Understanding the Logic of Professionalism 8. The Future of Professional Work

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Book SynopsisThis book discusses common management and work practices in professional service organizations. Alvehus opens important discussions on what it means to work, manage, and be managed in such professional organizations, casting light on classic conflicts. He takes everyday work as a starting point and adopts a critical view that focuses on challenges and struggles in both public and private settings. He offers new perspectives and key insights for the future of professionalism. Providing a comprehensive overview of the field, this book is an important guide for understanding how professionalism is maintained in today’s organizations. It will be essential reading for students and scholars of management and leadership.Table of Contents1. Work in Professional Service Organizations 2. Professionalism from an Institutional Logics View 3. The Ambiguity of Professional Service Work 4. Control, and Control over Control 5. The Politics of Leadership 6. Superfi cial Hybridity 7. Understanding the Logic of Professionalism 8. The Future of Professional Work

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Book SynopsisThe objective with the Strategic Interest Group in Entrepreneurship (SIG Entrepreneurship) of the European Academy of Management (EURAM) is to be the leading research community for engaged entrepreneurship scholars in Europe. The SIG Entrepreneurship aims at promoting research and networking interests for individuals and research groups focused on entrepreneurship and entrepreneurial styles of management. This is done by providing a wide-ranging, engaged and internationally-focused forum to discuss and develop research and practice in the field. We put a distinct focus on the key European feature - ‘context matter’ - why we try in all activities to promote and stimulate what ‘European’ might mean in any given context. It means different things in different contexts - and that is the whole point - and thereby the key strength of the European takes on the matter as we see it. This is our idea of the European perspective on entrepreneurship.The tradition of European scholars on entrepreneurship and SMEs system has been consolidated during the last three decades and an increasingly distinct European school of thought has emerged as a consequence. This development provides a solid base for the future development of the field where Europe and its entrepreneurshipscholars will play an increasingly prominent role. With this concern, this book has been managed, gathering the best contributions of our annual meeting re-edited and improved. The central theme is presenting entrepreneurship understood as a working attitude, a mode of thinking, a concrete everyday practice and increasingly an identity marker for ways of being and living within liquid modernity. Entrepreneurship is nowadays a broadly endorsed and accepted signifier for forms of organizing that targets human, organizational and economic renewal and growth.

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Book SynopsisThe objective with the Strategic Interest Group in Entrepreneurship (SIG Entrepreneurship) of the European Academy of Management (EURAM) is to be the leading research community for engaged entrepreneurship scholars in Europe. The SIG Entrepreneurship aims at promoting research and networking interests for individuals and research groups focused on entrepreneurship and entrepreneurial styles of management. This is done by providing a wide-ranging, engaged and internationally-focused forum to discuss and develop research and practice in the field. We put a distinct focus on the key European feature - ‘context matter’ - why we try in all activities to promote and stimulate what ‘European’ might mean in any given context. It means different things in different contexts - and that is the whole point - and thereby the key strength of the European takes on the matter as we see it. This is our idea of the European perspective on entrepreneurship.The tradition of European scholars on entrepreneurship and SMEs system has been consolidated during the last three decades and an increasingly distinct European school of thought has emerged as a consequence. This development provides a solid base for the future development of the field where Europe and its entrepreneurshipscholars will play an increasingly prominent role. With this concern, this book has been managed, gathering the best contributions of our annual meeting re-edited and improved. The central theme is presenting entrepreneurship understood as a working attitude, a mode of thinking, a concrete everyday practice and increasingly an identity marker for ways of being and living within liquid modernity. Entrepreneurship is nowadays a broadly endorsed and accepted signifier for forms of organizing that targets human, organizational and economic renewal and growth.

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Book SynopsisOpen the doors to the world of branding and artificial intelligence, the future of building efficient revenue! Unlike anything else out there, the book is an authentic and lucid representation of what branding is and the role it plays with artificial intelligence in the success of businesses. The book would be singularly profound to entrepreneurs, marketing professionals, brand strategists, students, and anyone aspiring to take a hungry bite out of the knowledge repository built from first-hand experiences of creating a brand from scratch and running it successfully in the digital age. Highlights: Explains in-depth theories, tools, and models explaining the core ingredients of creating a successful brand; Discusses how branding on an organizational and personal level is directly proportional to profit and return on investment along with measuring tools; Includes case studies that dissect successful and unsuccessful marketing strategies of huge brands; Covers the role of AI in branding, with its potential in facilitating companies in achieving their goals through targeted marketing.

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Book SynopsisThis book presents the case for building brands effectively and optimally using AI, thereby enhancing the overall value of the organization.Brand building is believed to be a long-term activity and has lost prominence in this current age of venture capital valuations. In reality, brand building is a competitive advantage that organizations can leverage to multiply their value. Artificial intelligence (AI) on the other hand, is a recent phenomenon and enables organizations reduce errors, build efficiencies and increase profitability, thereby freeing their human capital to perform more intellectual tasks. This book presents the case for building brands effectively and optimally using AI, thereby enhancing the overall value of the organization.This book is ideal for entrepreneurs, investors, CEO's, brand and marketing heads of organizations as it provides them with pathways of using AI to build strong brands and thereby create value. It could also be used as a textbook in courses on Brand Management and as a supplemental text in Marketing Management courses. It is especially relevant in the current environment, where many enterprises are being created and funded by professionals who lack a marketing background.Trade ReviewA great guide for professionals and students on building brands through AI.

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Book SynopsisCertifications in project management are like birthdays: everybody has one. You need something more to distinguish yourself in this profession.This book is a practical guide for project and program managers who want to increase their skills by incorporating relevant theory, formulas, and tools from Master of Business Administration (MBA) curriculum. The book provides an overview of core classes taught in most MBA programs, but in a way that makes the material practical for project practitioners. Readers will learn new tools to improve critical decision making, formulas and techniques for making recommendations to leadership, and an assortment of theories and techniques for up leveling their project management skills. The book concludes with a fresh and honest look at whether the reader would benefit from pursuing and MBA themselves.

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Book SynopsisLean Knowledge Management Helped Change NASA's Culture and It Can Do the Same for Your Organization.NASA suffered three human spaceflight tragedies and Lean Knowledge Management was a major tool that helped NASA management implement massive cultural changes.Traditional knowledge management is too often regarded as overly complicated or a wasteful bureaucratic exercise, but Lean Knowledge Management can become a critical component for your organization to operate effectively, efficiently and safely.Lean Knowledge Management simplifies the process by: Clearly defining your organization's key employees, Filtering the enormous amount of internal "information" into "critical knowledge". Utilizing a myriad of resources to get this critical knowledge to the people who need it most - the very people that can make your organization successful. Repetitive mistakes and failures can cost an organization millions of dollars in lost revenue, scrap, and even lawsuits. Lean Knowledge Management strips away the academic jargon and implements a practical, cost-effective, organic program emphasizing lessons of the past.Knowledge is free! Your hard-earned corporate knowledge is right in front of you, why risk losing it and having to pay for it all over again?Knowledge is power! Lean Knowledge Management is a structured plan to harness that power for your organization.

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Book SynopsisIndustry 4.0 systems use various sensor technologies many that include the integration of RFID.The intent of this book is to provide a sufficient discussion of RFID to enable readers with no prior knowledge to develop a basic understanding of the technology.RFID for the Supply Chain and Operations Professional discusses current applications and specific examples of RFID usage taken from a variety of industries. The appropriate coupling of RFID with other technologies such as global positioning systems (GPS), enterprise resource planning (ERP), IIoT technologies and robotics is discussed as well as an overview of the RFID implementation process.This book will help readers develop an understanding of the capability of the technology to increase an organization's customer responsiveness. In the third edition, the discussion and examples have been updated to reflect the rapid advancement in RFID technology. A new case study and new examples have been added along with updated discussions and projections about RFID technology.

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Book SynopsisStrategy is paramount for successful modern healthcare data management.The healthcare landscape continues to evolve in an effort to accommodate our ever-connected world. A digital healthcare system poses new challenges and exposes existing issues as professionals—like you—strive to solve concerns. This book recognizes the unique tasks of dedicated professionals while attempting to decrease confusion on this key topic.It's time to discuss why strategy is important for modern healthcare data management, how strategy can create new business or upscale a business in healthcare data management, and how these tactics assist your business in gaining a competitive advantage.Cut through the frustration generated by the staggering amount of healthcare data currently being created, collected, and distributed—this book will teach you how.This book will help you to understand: Critical types of data How to strategically manage data How to build better patient care Tips for improving performance New ways for your business to thrive And so much more…

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Book SynopsisAsk not what AI can do for a company, rather what artificial intelligence may do to a company. How does a company successfully integrate artificial intelligence into its operations? What are the problems in doing so? And how does the introduction of AI into society change the answer to the first question? As companies delay or even cancel initiatives in artificial intelligence, Four Laws for the Artificially Intelligent redefines possibilities and offers leverage to turn AI visions into reality. It is a story of transformation: of people, of companies, and of artificial intelligence itself.The Four Laws is unique in its combination of stories and science illustrating how a technology competing with human consciousness is introduced and assimilated within a company. A work of creative nonfiction stretched on a frame of research, it is an essential trail guide for navigating the Industry Version 4.0 jungle in a search of the fruits of innovation.

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Book SynopsisIn How Organizations Can Make The Most of Online Learning, Dr. David Guralnick describes what organizations need to know about learning and technology in order to create a successful culture of growth and performance – today, tomorrow, and in the future.Online learning has the potential to change an organization's culture and performance – if the organization employs technology in the right ways. In How Organizations Can Make The Most of Online Learning, Dr. David Guralnick describes what organizations need to know about learning and technology in order to create a successful culture of growth and performance – today, tomorrow, and in the future.In this book, Dr. Guralnick describes the current world of online learning, lays out his vision of the future, and discusses how organizations can make the best use of technology to improve job performance, including how to best combine the work and skills of an organization's internal team and outside consultants and vendors.Too much online learning today focuses on memorizing information. How Organizations Can Make The Most of Online Learning shifts this paradigm to focus on learning key skills that are meaningful to an employee and relevant to their work. Organizations will learn how to create and deliver online learning and performance experiences that can take their employees' performance to the next level.

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Book SynopsisWhat They Didn't Teach You in School: Lessons for STEM Students and ProfessionalsScience, Technology, Engineering, and Math education has been described as, "drinking from a firehose." STEM students are required to absorb an overwhelming amount of technical information before they can earn their undergraduate degrees. But it takes more than a thorough understanding of math, science, and engineering concepts to become successful in today's job market.NASA's former Chief Knowledge Officer, Roger Forsgren, was responsible for training the agency's technical workforce and provides critical lessons learned for STEM students and graduates to build successful careers as they compete in today's workplace. Being an introvert in an extroverts' world: You may certainly be the smartest person in the room but that may not be enough to convince a client, make a persuasive presentation, or effectively manage others. Learn how to remain in your comfort zone yet still make a compelling impact by becoming an ambivert. Communication Skills: How to get your point across and express yourself in a cogent, concise manner. How to make yourself heard, and respected, in a group of experienced professionals. Critical Thinking: Avoid jumping to conclusions by training yourself to look beyond the obvious for the real clues to a problem or situation. Ethics: STEM professionals possess unique skills, but such technical expertise also requires a sense of personal responsibility ensuring your talents are being put to the best use for yourself and for society. Case studies have proven to be valuable learning tools and Roger Forsgren includes twelve compelling historical case studies that demonstrate the critical knowledge needed for STEM students as they progress through their careers.

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Book SynopsisThis groundbreaking book arrives at a time of growing concern for the future of true scholarship. Morten Huse calls upon the scholarly community to reflect on the recent dramatic changes to academia, calling for coordinated efforts to reorganise the scholarly ecosystem. Offering a holistic view of academia, Huse outlines the institutions, audiences, messages, channels and communities that interact in this ecosystem, introducing a 'sharing philosophy' as the foundation of change. Reflecting on the past and looking to the future, this exciting book demands a communal approach to scholarship that comprises an open, innovative and impact-driven attitude to research that can change the academic game. Incisive and optimistic for the future, this book is crucial reading for PhD students and junior faculty members hoping to find new avenues for impactful and innovative research. Established scholars, as well as leaders of academic institutions, academies and associations concerned with recent structural changes to scholarship will also benefit from Huse's strong critique and alternative pathways.Trade Review'Huse makes an original, convincing contribution that not only gets to the heart of the problem with the current publish or perish culture driving academic research but he also proposes a bold, innovative ecosystem that can free us to engage in research that matters. It is a must read for all of us who want to move beyond complaining about the problem to being part of the solution.' --Stella M. Nkomo, University of Pretoria, South Africa'A very personal and engaging book, from an engaged scholar who speaks and writes from the bottom of his heart. A beautiful metaphor starring boats, lighthouses, tugboats and good wine. This is about academic communities, institutions, individuals, stakeholders, rules of the game, and even more so about sharing, openness, training, mentoring, contributing, having an impact, doing good. A very special and valuable contribution to rethink and redesign the ecosystems and practices of conducting research. A well-documented, well-articulated piece. A wealth of experiences so warmly put together.' --Thomas Durand, Conservatoire national des arts et métiers, France and President, European Academy of Management'What a wonderful, timely and profound book. And what a thoughtful and eye-opening perspective on contemporary movements in scholarly research internationally it provides. And what inspiration the book gives for how research can provide much wider and truer scholarship than it does now. This book provides a wonderful capstone on Morten Huse's career, one that truly embodies the sharing philosophy he introduces, explains, and invites scholars to join.' --Jean M. Bartunek, Boston College, USTable of ContentsContents: Preface: Introspection and ‘Ritorno al Passato’ Introduction: Resolving the crisis in research 1. Is scholarship in crisis? Part one: Our scholarly ecosystem 2. Where is academia going? - Living with a POP culture 3. AOM Presidential speeches 1993-2018 4. What about EURAM? 5. Initiatives for changing the ecosystem equilibrium Part two: A sharing philosophy 6. A communal approach – the clan 7. An open innovation approach – head, heart and hands 8. An impact driven approach – making a change 9. A new ecosystem equilibrium – true scholarship 10. A sharing philosophy – changing the game References Index

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Book SynopsisEdward Huizenga explores how knowledge and service intensive companies can thrive on innovation and entrepreneurship in the ICT sector. He applies new theoretical insights from strategy and organisation theory, and includes case studies of 30 European service companies. These case studies address the key innovation issues and present answers as to why a constant search for innovation improves firms' competitive position. The key success factors are identified together with those differences that define the frontrunners who are able to turn new ideas into profit. With its mix of academic insights, managerial practices and implementations, this book benchmarks company performance in innovation and develops new theoretical strategy insights including; resource-based ideas; firm's innovation styles; strategic timing; the customer's involvement and the management implications.Innovation Management in the ICT Sector is aimed at, and will be of value to, a readership of academics in the area of strategic management, organisation and innovation, policymakers involved in innovation and economic growth at all levels of government as well as managers in the ICT sector.Table of ContentsContents: Foreword Part I: Innovation Management 1. Exploring Innovation in the ICT Sector 2. Key Success Factors in Innovation Management: Recent Contributions 3. The Nature of Strategy 4. The Organisation of Innovation Part II: Research Design and Methodology 5. The Case Survey Research Method Part III: The Management Practice 6. Strategy and Innovation Performance 7. Organisation, Process and Innovation Performance 8. What Differentiates the Frontrunners? References Index

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Book SynopsisFor this three-volume set the editors have selected many of the most influential articles published since 1984 on the topics of knowledge management and the improvement of organizational learning, developmental learning by individual organizations and the development of populations of organizations. Many of the articles in Volume I are trailblazers in the field of knowledge management; they discuss ways of fostering learning, managing knowledge and extracting economic benefits from knowledge. Volume II investigates how individual organizations learn: topics covered include cognitive versus behavioural learning, interpretation, incremental change and reorientation, and learning from success and failure. Volume III follows the development of the academic study of populations of organizations: it explores both behavioural and cognitive learning processes from the point of view of industries, geographic neighbourhoods and networks.New, authoritative introductions to each volume by the editors offer a comprehensive overview and informative discussion of the issues.Table of ContentsContents: Volume I: Managing Learning and Knowledge Acknowledgements Introduction Making Learning and Knowledge Management More Effective Samuel Holloway and William H. Starbuck PART I ORGANIZATIONAL LEARNING 1. Paul C. Nystrom and William H. Starbuck (1984), ‘To Avoid Organizational Crises, Unlearn’ 2. J.-C. Spender (1996), ‘Organizational Knowledge, Learning and Memory: Three Concepts in Search of a Theory’ 3. James B. Thomas, Stephanie Watts Sussman and John C. Henderson (2001), ‘Understanding “Strategic Learning”: Linking Organizational Learning, Knowledge Management, and Sensemaking’ PART II LEARNING ORGANIZATIONS 4. Michael E. McGill, John W. Slocum, Jr. and David Lei (1992), ‘Management Practices in Learning Organizations’ 5. Bernard L. Simonin (1997), ‘The Importance of Collaborative Know-How: An Empirical Test of the Learning Organization’ 6. Eric W.K. Tsang (1997), ‘Organizational Learning and the Learning Organization: A Dichotomy Between Descriptive and Prescriptive Research’ PART III KNOWLEDGE TRANSFER 7. Linda Argote, Sara L. Beckman and Dennis Epple (1990), ‘The Persistence and Transfer of Learning in Industrial Settings’ 8. Eric D. Darr, Linda Argote and Dennis Epple (1995), ‘The Acquisition, Transfer, and Depreciation of Knowledge in Service Organizations: Productivity in Franchises’ 9. Linda Argote and Paul Ingram (2000), ‘Knowledge Transfer: A Basis for Competitive Advantage in Firms’ 10. G.P. Huber (2001), ‘Transfer of Knowledge in Knowledge Management Systems: Unexplored Issues and Suggested Studies’ PART IV GENERAL PERSPECTIVES ON KNOWLEDGE MANAGEMENT 11. Rod Coombs and Richard Hull (1998), ‘“Knowledge Management Practices” and Path-Dependency in Innovation’ 12. Maryam Alavi and Dorothy E. Leidner (2001), ‘Review: Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues’ 13. Michael Earl (2001), ‘Knowledge Management Strategies: Toward a Taxonomy’ 14. Varun Grover and Thomas H. Davenport (2001), ‘General Perspectives on Knowledge Management: Fostering a Research Agenda’ 15. Andrew Hargadon and Angelo Fanelli (2002), ‘Action and Possibility: Reconciling Dual Perspectives of Knowledge in Organizations’ 16. Ulrike Schultze and Dorothy E. Leidner (2002), ‘Studying Knowledge Management in Information Systems Research: Discourses and Theoretical Assumptions’ PART V CULTURAL ISSUES IN KNOWLEDGE MANAGEMENT 17. Andrew C. Inkpen and Adva Dinur (1998), ‘Knowledge Management Processes and International Joint Ventures’ 18. David W. De Long and Liam Fahey (2000), ‘Diagnosing Cultural Barriers to Knowledge Management’ 19. Molly McLure Wasko and Samer Faraj (2005), ‘Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice’ PART VI MANAGEMENT OF KNOWLEDGE CREATION 20. Ravindranath Madhavan and Rajiv Grover (1998), ‘From Embedded Knowledge to Embodied Knowledge: New Product Development as Knowledge Management’ 21. Pier Paolo Saviotti (1998), ‘On the Dynamics of Appropriability, of Tacit and of Codified Knowledge’ 22. Heeseok Lee and Byounggu Choi (2003), ‘Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination’ PART VII KNOWLEDGE MANAGEMENT PRACTICES AND OUTCOMES 23. Irma Becerra-Fernandez and Rajiv Sabherwal (2001), ‘Organizational Knowledge Management: A Contingency Perspective’ 24. Andrew H. Gold, Arvind Malhotra and Albert H. Segars (2001), ‘Knowledge Management: An Organizational Capabilities Perspective’ 25. Peter J. Sher and Vivid C. Lee (2004), ‘Information Technology as a Facilitator for Enhancing Dynamic Capabilities through Knowledge Management’ 26. Hüseyin S. Tanriverdi (2005), ‘Information Technology Relatedness, Knowledge Management Capability, and Performance of Multibusiness Firms’ Name Index Volume II: Learning by Organizations Acknowledgements Introduction Learning by Individual Organizations Peter S. Whalen and William H. Starbuck PART I CENTRAL ISSUES IN ORGANIZATIONAL LEARNING 1. Mark Easterby-Smith, Mary Crossan and Davide Nicolini (2000), ‘Organizational Learning: Debates Past, Present and Future’ 2. Anders Örtenblad (2002), ‘Organizational Learning: A Radical Perspective’ PART II WHAT MAKES LEARNING ORGANIZATIONAL? 3. Mark Dodgson (1993), ‘Organizational Learning: A Review of Some Literatures’ 4. William H. Starbuck (1992), ‘Learning by Knowledge-Intensive Firms’ 5. Karl E. Weick and Karlene H. Roberts (1993), ‘Collective Mind in Organizations: Heedful Interrelating on Flight Decks’ 6. Ikujiro Nonaka (1994), ‘A Dynamic Theory of Organizational Knowledge Creation’ 7. Robert M. Grant (1996), ‘Prospering in Dynamically-competitive Environments: Organizational Capability as Knowledge Integration’ 8. Mary M. Crossan, Henry W. Lane and Roderick E. White (1999), ‘An Organizational Learning Framework: From Intuition to Institution’ PART III COGNITIVE VERSUS BEHAVIORAL LEARNING 9. C. Marlene Fiol and Marjorie A. Lyles (1985), ‘Organizational Learning’ 10. Frédéric Leroy and Bernard Ramanantsoa (1997), ‘The Cognitive and Behavioural Dimensions of Organizational Learning in a Merger: An Empirical Study’ PART IV ATTENTION AND INTERPRETATION 11. Richard L. Daft and Karl E. Weick (1984), ‘Toward a Model of Organizations as Interpretation Systems’ 12. Wesley M. Cohen and Daniel A. Levinthal (1990), ‘Absorptive Capacity: A New Perspective on Learning and Innovation’ 13. Jane E. Dutton and Janet M. Dukerich (1991), ‘Keeping an Eye on the Mirror: Image and Identity in Organizational Adaptation’ 14. James M. Sinkula (1994), ‘Market Information Processing and Organizational Learning’ PART V MIXING INCREMENTAL CHANGE WITH REORIENTATION 15. Linda Argote and Dennis Epple (1990), ‘Learning Curves in Manufacturing’ 16. James G. March (1991), ‘Exploration and Exploitation in Organizational Learning’ 17. Theresa K. Lant and Stephen J. Mezias (1992), ‘An Organizational Learning Model of Convergence and Reorientation’ 18. Shona L. Brown and Kathleen M. Eisenhardt (1997), ‘The Art of Continuous Change: Linking Complexity Theory and Time-paced Evolution in Relentlessly Shifting Organizations’ 19. Zi-Lin He and Poh-Kam Wong (2004), ‘Exploration vs. Exploitation: An Empirical Test of the Ambidexterity Hypothesis’ PART VI LEARNING FROM SUCCESS AND FAILURE 20. Sim B. Sitkin (1992), ‘Learning through Failure: The Strategy of Small Losses’ 21. Danny Miller (1993), ‘The Architecture of Simplicity’ 22. William H. Starbuck (1996), ‘Unlearning Ineffective or Obsolete Technologies’ 23. Jerker Denrell and James G. March (2001), ‘Adaptation as Information Restriction: The Hot Stove Effect’ 24. Philippe Baumard and William H. Starbuck (2005), ‘Learning from Failures: Why It May Not Happen’ 25. Mark D. Cannon and Amy C. Edmondson (2005), ‘Failing to Learn and Learning to Fail (Intelligently): How Great Organizations Put Failure to Work to Innovate and Improve’ Name Index Volume III: Learning by Populations of Organizations Acknowledgements Introduction Learning by Organizational Populations Suzanne G. Tilleman and William H. Starbuck PART I BEHAVIORAL LEARNING BY INDUSTRIES 1. Glenn R. Carroll and Michael T. Hannan (1989), ‘Density Dependence in the Evolution of Populations of Newspaper Organizations’ 2. Joel A.C. Baum and Paul Ingram (1998), ‘Survival-Enhancing Learning in the Manhattan Hotel Industry, 1898–1980’ 3. Anne S. Miner, Ji-Yub (Jay) Kim, Ingo W. Holzinger and Pamela Haunschild (1999), ‘Fruits of Failure: Organizational Failure and Population-level Learning’ 4. William P. Barnett and Olav Sorenson (2002), ‘The Red Queen in Organizational Creation and Development’ PART II BEHAVIORAL LEARNING BY GEOGRAPHIC NEIGHBORHOODS 5. Michael T. Hannan, Glenn R. Carroll, Elizabeth A. Dundon and John Charles Torres (1995), ‘Organizational Evolution in a Multinational Context: Entries of Automobile Manufacturers in Belgium, Britain, France, Germany, and Italy’ 6. Dieter Ernst and Linsu Kim (2002), ‘Global Production Networks, Knowledge Diffusion, and Local Capability Formation’ 7. Päivi Oinas and Edward J. Malecki (2002), ‘The Evolution of Technologies in Time and Space: From National and Regional to Spatial Innovation Systems’ PART III BEHAVIORAL LEARNING BY NETWORKS 8. Ravi S. Achrol (1991), ‘Evolution of the Marketing Organization: New Forms for Turbulent Environments’ 9. Jörg Sydow and Arnold Windeler (1998), ‘Organizing and Evaluating Interfirm Networks: A Structurationist Perspective on Network Processes and Effectiveness’ 10. Sidney G. Winter and Gabriel Szulanski (2001), ‘Replication as Strategy’ 11. Andrew Currah and Neil Wrigley (2004), ‘Networks of Organizational Learning and Adaptation in Retail TNCs’ PART IV COGNITIVE LEARNING BY INDUSTRIES 12. Paul Attewell (1992), ‘Technology Diffusion and Organizational Learning: The Case of Business Computing’ 13. Michael L. Tushman and Lori Rosenkopf (1992), ‘Organizational Determinants of Technological Change: Toward a Sociology of Technological Evolution’ 14. Michael Carney and Eric Gedajlovic (2002), ‘The Co-evolution of Institutional Environments and Organizational Strategies: The Rise of Family Business Groups in the ASEAN Region’ 15. Michael G. Jacobides (2005), ‘Industry Change through Vertical Disintegration: How and Why Markets Emerged in Mortgage Banking’ PART V COGNITIVE LEARNING BY GEOGRAPHIC NEIGHBORHOODS 16. Ray Hudson (1999), ‘“The Learning Economy, the Learning Firm and the Learning Region”: A Sympathetic Critique of the Limits to Learning’ 17. Clive Lawson and Edward Lorenz (1999), ‘Collective Learning, Tacit Knowledge and Regional Innovative Capacity’ 18. Peter Maskell and Anders Malmberg (1999), ‘Localised Learning and Industrial Competitiveness’ 19. Jeremy R.L. Howells (2002), ‘Tacit Knowledge, Innovation and Economic Geography’ 20. Klaus Uhlenbruck, Klaus E. Meyer and Michael A. Hitt (2003), ‘Organizational Transformation in Transition Economies: Resource-based and Organizational Learning Perspectives’ PART VI COGNITIVE LEARNING BY NETWORKS 21. Arvind Parkhe (1991), ‘Interfirm Diversity, Organizational Learning, and Longevity in Global Strategic Alliances’ 22. Andrew C. Inkpen and Mary M. Crossan (1995), ‘Believing is Seeing: Joint Ventures and Organization Learning’ 23. Julia Porter Liebeskind, Amalya Lumerman Oliver, Lynne Zucker and Marilynn Brewer (1996), ‘Social Networks, Learning, and Flexibility: Sourcing Scientific Knowledge in New Biotechnology Firms’ 24. Bruce Kogut (2000), ‘The Network as Knowledge: Generative Rules and the Emergence of Structure’ 25. John Seely Brown and Paul Duguid (2001), ‘Knowledge and Organization: A Social-Practice Perspective’ Name Index

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Book SynopsisAsian-Pacific Rim Logistics presents a wide span of material, geographically and conceptually, in considerable depth. Current conditions are presented with an historical context and up-to-date detail that will satisfy the specialist reader as well as those new to logistics and to Asian conditions. The coverage of logistics and policies within and between Japan, South Korea and China is particularly strong. The examination of developments in global logistics and of conditions in the extended Rim to include Australia and India, provides an interesting base from which to speculate about future directions in logistics.'- Trevor Heaver, University of British Columbia, Canada'This book is a tour de force on the dynamic complexities surrounding logistics operations in the Asian-Pacific Rim. Writing in a highly accessible fashion, Professor Rimmer systematically probes those dynamics that mould the complex protocols through the lens of structure and institutions. This is a not-to-miss book for anyone who wants to understand how global flows of goods, finance, information and people are relentlessly reshaped by local policies and logistics practices in countries of the Asian-Pacific region./- Booi H Kam, RMIT University, AustraliaEncompassing China, Japan, South Korea and Southeast Asia, extending to Australasia and connecting with South Asia, the Asian-Pacific Rim forms the world's most dynamic economic region. Comprehending the region's logistical structure and its institutions is of pivotal importance for businesses, researchers and policy-makers.The flow of goods, people and information constitutes the global and local economic system. Through a unique analysis of this system and the transport and communications technologies that sustain it, Peter J. Rimmer provides a framework for identifying the multilayered networks and gateways in which the Asian-Pacific Rim s logistics are embedded. Highlighting important structural and institutional features, the role of corporations (money) and states (power) in configuring global and local markets is illustrated by case studies drawn from across the world s major economic regions. This book addresses evolving challenges for policy-makers, arising from the extension of manufacturing and retailing supply chains across national borders, and from globalizing logistics services.By deepening knowledge and viewpoints on these issues, the well-illustrated Asian-Pacific Rim Logistics is essential reading for students exploring global logistics, supply chain management, international business, transportation, freight logistics and development studies. Policy-makers and a new generation of logistics and supply chain professionals will also benefit from the insights into this dynamic region.Contents: Acknowledgements Preface 1. Global + Local Logistics: Asian-Pacific Rim Perspectives Part I: Global Context 2. Multinational Industrial and Global Logistics Corporations 3. Maritime Networks 4. Aviation and Telecommunications Networks 5. The Network of Networks Part II: Local Policies: Asian-Pacific Rim 6. Gateways and Corridors 7. Japan and Southeast Asia 8. South Korea 9. China 10. Northeast Asia: Regional Logistics Policy Part III: Local Policies: The Wider Rim and Beyond 11. Australia 12. India Epilogue Bibliography IndexTrade Review‘This book’s strengths lie in its comprehensive grasp and synthetic approach to the material, together with the many maps and diagrams explaining the conceptual ideas and spatial patterns of the region’s transportation networks between countries, as well as national development corridors, either actual or proposed. It will be very valuable for not only business studies scholars but also for geographers and spatial planners interested in the Asian-Pacific region.?‘ -- Pacific Affairs?‘Asian-Pacific Rim Logistics presents a wide span of material, geographically and conceptually, in considerable depth. Current conditions are presented with an historical context and up-to-date detail that will satisfy the specialist reader as well as those new to logistics and to Asian conditions. The coverage of logistics and policies within and between Japan, South Korea and China is particularly strong. The examination of developments in global logistics and of conditions in the extended Rim to include Australia and India, provides an interesting base from which to speculate about future directions in logistics.’ -- Trevor Heaver, University of British Columbia, Canada‘This book is a tour de force on the dynamic complexities surrounding logistics operations in the Asian-Pacific Rim. Writing in a highly accessible fashion, Professor Rimmer systematically probes those dynamics that mould the complex protocols through the lens of structure and institutions. This is a not-to-miss book for anyone who wants to understand how global flows of goods, finance, information and people are relentlessly reshaped by local policies and logistics practices in countries of the Asian-Pacific region.’ -- Booi H Kam, RMIT University, Australia‘There is no doubt that this book represents an original, important, and signi?cant contribution to a better understanding of the drivers of change and the spatial outcomes of a changing logistics environment in Asia and the Paci?c. It is a stand-out reference and handbook for researchers and decision-makers at many levels. It is at once both encyclopaedic and expansive in its perspective; and mind numbing in its excep-tional attention to detail—supported by a widely and deeply trawled literature base.’ -- Asian-Pacific Economic LiteratureTable of ContentsContents: Acknowledgements Preface 1. Global + Local Logistics: Asian-Pacific Rim Perspectives Part I: Global Context 2. Multinational Industrial and Global Logistics Corporations 3. Maritime Networks 4. Aviation and Telecommunications Networks 5. The Network of Networks Part II: Local Policies: Asian-Pacific Rim 6. Gateways and Corridors 7. Japan and Southeast Asia 8. South Korea 9. China 10. Northeast Asia: Regional Logistics Policy Part III: Local Policies: The Wider Rim and Beyond 11. Australia 12. India Epilogue Bibliography Index

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Book SynopsisIn contrast to the linear "take-make-dispose" model of resource consumption, a new industrial model is proposed in the form of a circular economy. This model aims to optimize the use of resources and to reduce or eliminate waste, and is based on re-use, repair, ecodesign, industrial ecology, sustainable supply and responsible consumption. Industrial ecology and short supply chains can contribute – particularly on a territorial scale – to the emergence of a real sustainable development. This book develops these concepts and presents experiments that are taking place in France and other countries, in addition to an integrated model which details the mechanisms through which industrial ecology and short supply chains can generate economic, social and environmental profits. The possible issues and obstacles facing these new practices are also analyzed, in order to develop the outline of an adapted management and governance which will enable them to be fully realized.Table of ContentsPreface vii Introduction ix Chapter 1. Building Region-based Sustainable Development: Vocabulary and Tools 1 1.1. Circular economy 2 1.1.1. The circular economy according to the MacArthur Foundation 2 1.1.2. Experiments in circular economy 5 1.1.3. Factual and scientific origins of circular economy 14 1.2. Industrial ecology 21 1.2.1. Industrial ecology and sustainable development 21 1.2.2. Industrial metabolism and symbiosis 25 1.2.3. Experiments in industrial ecology 28 1.3. Short supply chains 38 1.3.1. Origins of short food supply chains: criticism of industrial “long” supply chains 39 1.3.2. Forms and functioning of short food supply chains 44 1.3.3. Short supply chains: generators of social innovation 49 1.4. Industrial ecology, short supply chains and sustainable regional development 51 1.4.1. Links among these different concepts: the creation of sustainable territories 51 1.4.2. Proximity and innovative “milieu”: key ingredients for sustainable regional development 55 1.4.3. An assessment of the regional impacts of industrial ecology and short supply chains 59 Chapter 2. Difficulties, Barriers and Stakes in Transitioning Towards Sustainable Regions 65 2.1. Barriers to the implementation of industrial ecology and short supply chains 66 2.1.1. The case of industrial ecology 66 2.1.2. The case of short food supply chains 72 2.2. How to overcome or reduce these obstacles: the role of service activities 84 2.2.1. Definition of service activities 84 2.2.2. What role do service activities have in the implementation of industrial ecology and short food supply chains? 86 2.3. Challenges for public policy 92 2.3.1. The issue of governance 92 2.3.2. The issue of coordination . 96 2.3.3. What is the relevant territorial scale? 99 Conclusion 103 Bibliography 107 Index 121

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Book SynopsisWhen Stephen Lehmkuhle became the chancellor of the brand-new University of Minnesota-Rochester campus, he had to start from scratch. He did not inherit a legacy mission that established what the campus did and how to do it; rather, he needed to find a way to rationalize the existence of the nascent campus. Lehmkuhle recognized that without a shared understanding of purpose, the scope of a new campus expands at an unsustainable rate as it tries to be all things to all people, and so his first act was to decide on the driving purpose of the campus. He then used this purpose to make decisions about institutional design, scope, programs, and campus activities. Through personal and engaging anecdotes about his experience, Lehmkuhle describes how higher education leaders can focus on campus purpose to create new and fresh ways to think about many elements of campus operation and function, and how leaders can protect the campus’s purpose from the pervasive higher education culture that is hardened by history and habit.Trade Review"This book provides the rare opportunity to see how an inaugural chancellor and his colleagues created an agile, responsive institution. It pushes leaders in higher education to think broadly about our purposes, look in the mirror and acknowledge what we can do better, and ask the hard questions to help us adapt to changing times." -- Freeman Hrabowski * President of the University of Maryland, Baltimore County *"Campus with Purpose is a fascinating read that draws upon the rich knowledge that Stephen Lehmkuhle amassed as the inaugural chancellor at the University of Minnesota, Rochester. The author’s experiences are important examples for other university leaders, proving that presidents can create change rather than manage change." -- Robert Zemsky * author of Checklist for Change: Making American Higher Education a Sustainable Enterprise *"Why Does This Campus Exist Today? Start Planning with This Question," by Stephen Lehmkuhle * Academic Leader *"Redesigning the University by David J. Staley," by Melissa Morris-Olson * Ingenious *Building a Purpose-Driven Campus from Scratch with University of Minnesota-Rochester Chancellor Emeritus Dr. Stephen Lehmkuhle * IngenioUs podcast *Table of ContentsContents Preface 1 The Interview 2 Why Does the Campus Exist? 3 Building a Campus with Purpose: Managing the Past and the Future 4 Structure with Purpose 5 Buildings versus Space 6 Building and Flying the Plane at the Same Time 7 What I Learned about Students and Faculty 8 Leading by Purpose in Higher Education 9 Closing Comments Epilogue: Purpose and Innovation Notes Index

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Book SynopsisWhen Stephen Lehmkuhle became the chancellor of the brand-new University of Minnesota-Rochester campus, he had to start from scratch. He did not inherit a legacy mission that established what the campus did and how to do it; rather, he needed to find a way to rationalize the existence of the nascent campus. Lehmkuhle recognized that without a shared understanding of purpose, the scope of a new campus expands at an unsustainable rate as it tries to be all things to all people, and so his first act was to decide on the driving purpose of the campus. He then used this purpose to make decisions about institutional design, scope, programs, and campus activities. Through personal and engaging anecdotes about his experience, Lehmkuhle describes how higher education leaders can focus on campus purpose to create new and fresh ways to think about many elements of campus operation and function, and how leaders can protect the campus’s purpose from the pervasive higher education culture that is hardened by history and habit.Trade Review"This book provides the rare opportunity to see how an inaugural chancellor and his colleagues created an agile, responsive institution. It pushes leaders in higher education to think broadly about our purposes, look in the mirror and acknowledge what we can do better, and ask the hard questions to help us adapt to changing times." -- Freeman Hrabowski * President of the University of Maryland, Baltimore County *"Campus with Purpose is a fascinating read that draws upon the rich knowledge that Stephen Lehmkuhle amassed as the inaugural chancellor at the University of Minnesota, Rochester. The author’s experiences are important examples for other university leaders, proving that presidents can create change rather than manage change." -- Robert Zemsky * author of Checklist for Change: Making American Higher Education a Sustainable Enterprise *"Why Does This Campus Exist Today? Start Planning with This Question," by Stephen Lehmkuhle * Academic Leader *"Redesigning the University by David J. Staley," by Melissa Morris-Olson * Ingenious *Building a Purpose-Driven Campus from Scratch with University of Minnesota-Rochester Chancellor Emeritus Dr. Stephen Lehmkuhle * IngenioUs podcast *Table of ContentsContents Preface 1 The Interview 2 Why Does the Campus Exist? 3 Building a Campus with Purpose: Managing the Past and the Future 4 Structure with Purpose 5 Buildings versus Space 6 Building and Flying the Plane at the Same Time 7 What I Learned about Students and Faculty 8 Leading by Purpose in Higher Education 9 Closing Comments Epilogue: Purpose and Innovation Notes Index

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Book SynopsisUsing site-specific optimization approaches in international manufacturing networks is increasingly proving insufficient. To solve this problem, several holistic and integrated alternatives have been developed to reflect a global perspective. This book presents advances in the St. Gallen Global Manufacturing Network Model and its application in numerous industry-, benchmarking- and research projects. The contents combine data-driven solutions with qualitative management frameworks for the strategic optimization of international manufacturing networks.In the first part, the book addresses the foundation of manufacturing network management and further describes the St. Gallen Operational Excellence approaches to manage plant performance. On this basis, the authors show how plant- and network-level performance can be enhanced via key improvement domains (e.g., strategy, configuration, coordination, performance management, digitalization). In turn, the second part demonstrates the application of the constructs in manufacturing companies from various industries. By combining research and practice, the book offers unique perspectives on the management of global production striving toward higher performance on manufacturing site and network level.Table of Contents1. Introduction.- Part I: The Basics of Global Manufacturing Management.- 2. The St.Gallen Management Model for International Manufacturing Networks.- 3. Operational Excellence: The St.Gallen Model for Holistic Optimization.- Part II Managing Manufacturing Site & Network Optimization.- 4. Managing International Manufacturing Networks in Today’s Business Environment.- 5. Unlocking Value with Production Network Optimization: A Strategic Perspective.- 6. Deriving a Network Strategy.- 7. Site Selection Processes in Global Production Networks.- 8. Design for X – Site-Specific Adaptation of Production Processes and Products.- 9. Product-Mix Allocation.- 10. Order Planning.- 11. Adding an OPEX Perspective to Network Optimization.- 12. Process Quality Improvements in Global Production Networks.- 13. From Plants to Network: Digitalization as an Enabler for Global Manufacturing.- 14. Enabling Data-Based Applications in Manufacturing.- 15. Managing Manufacturing Network Performance.- 16. Operations Research in International Manufacturing Networks.- 17. The Role of the Plant Leaders.- Part III: Practitioner Contributions.- 18. Strategic Transformation and Operations Management at Bühler AG: A Holistic Approach.- 19. Global Manufacturing at CLAAS: From a Local-for-Local Structure Toward Network Excellence.- 20. Applying a Regional Manufacturing Network Analysis for PALFINGER.- 21. Network Optimization in 5-Year Cycles at Lapp Group.- 22. Holistic Manufacturing Network Management Approach at Jenoptik AG: Light and Production Division.- 23. Global Traceability as a Competitive Advantage: The Model-Based Approach of a Tier-1 Automotive Supplier.

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Book SynopsisThis open access book makes a case for a socially inclusive energy transition and illustrates how engineering and public policy professionals can contribute to shaping an inclusive energy transition, building on a socio-technical systems engineering approach. Accomplishing a net-zero greenhouse gas emissions economy in 2050 is a daunting challenge. This book explores the challenges of the energy transition from the perspectives of technological innovation, public policy, social values and ethics. It elaborates on two particular gaps in the design of public policy interventions focused on decarbonization of the energy system and discusses how both could be remedied. First, the siloed organization of public administration fails to account for the many interdependencies between the energy sector, the mobility system, digital infrastructure and the built environment. Cross-sector coordination of policies and policy instruments is needed to avoid potentially adverse effects upon society and the economy, which may hamper the energy transition rather than accelerate it. Second, energy and climate policies pay insufficient attention to the social values at stake in the energy transition. In addressing these gaps, this book intends to inspire decision makers engaged in the energy transition to embrace the transition as an opportunity to bring a more inclusive society into being.Table of ContentsIntroduction.- The Fabric of a Changing Society – Infrastructure as the Key to Social Inclusion.- Perspectives on Justice in the Future Energy System.- The Hidden Dimension of the Climate Crisis: Religion, Sustainability and Inclusiveness – a Plea for the (secular) Sacred.- Hydrogen: The Bridge between Africa and Europe.- Decentralised Control and Peer-to-peer Cooperation in Smart Energy Systems.- EU Energy Policies and Projects: a Perspective on an Inclusive Energy Transition.- Moving Towards Nexus Solutions to ‘Energy’ Problems: an Inclusive Approach.- Good Governance and the Regulation of the District Heating Market.- Enabling Public Participation in Shaping the Inclusive Energy Transition Through Serious Gaming.- A Comprehensive Engineering Approach to Shaping the Future Energy System.

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Book SynopsisThis open access book highlights the interdisciplinary aspects of logistics research. Featuring empirical, methodological, and practice-oriented articles, it addresses the modelling, planning, optimization and control of processes. Chiefly focusing on supply chains, logistics networks, production systems, and systems and facilities for material flows, the respective contributions combine research on classical supply chain management, digitalized business processes, production engineering, electrical engineering, computer science and mathematical optimization. To celebrate 25 years of interdisciplinary and collaborative research conducted at the Bremen Research Cluster for Dynamics in Logistics (LogDynamics), in this book hand-picked experts currently or formerly affiliated with the Cluster provide retrospectives, present cutting-edge research, and outline future research directions.Table of ContentsPart I: Models and Methods for Planning in Logistics.- Autonomous Control of Logistics Processes – A Retrospective.- Explorable Uncertainty meets Decision-Making in Logistics.- Complex Networks in Manufacturing and Logistics: A Retrospect.- Recent Developments in Mathematical Traffic Models.- Part II: Digitalization and Logistics.- Intelligent Agents for Social and Learning Logistics Systems.- Semantic Interoperability for Logistics and Beyond.- Semantic Digital Twins for Retail Logistics.- A Demand-Response System for Sustainable Manufacturing Using Linked Data and Machine Learning.- The Influence of Cognitive Biases in Production Logistics.- Part III: Fields of Application in Logistics.- Automobile Logistics 4.0 – Advances through Digitalization.- 15 Years of Intelligent Container Research.- The Rise of Ultra Large Container Vessels: Implications for Seaport Systems and Environmental Considerations.- Modeling individualized sustainable last mile logistics.- Logistics Challenges along the New Silk Roads.- Observations and Perceptions on a Doctoral Research Seminar in Engineering and Logistics.

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Book SynopsisThis open access book examines the increase in outsourcing, contracting and subcontracting as ways of organising work. It explores the impact of these employment arrangements on public safety, particularly when they are linked to complex supply networks in a range of engineering industries including oil and gas, nuclear power and aviation. The brief provides practical recommendations on how best to manage arrangements that target short-term profitability and also maintain excellence in long-term safety outcomes. The brief is a source of advice for organisations on how to maximise the benefits and minimise long-term system reliability issues that can be introduced by contracting and outsourcing, rather than assuming it to be a wholly negative or positive practice. Contracting and Safety comprises qualitative, empirical studies focusing on high-reliability organisation. As such, this brief provides a rich picture of the experience of working in complex supply chains. It will be of interest to researchers in industrial safety, as well as safety professionals and project managers within engineering industries.Table of ContentsPart I: Maintenance & Operations.- 1. Contracting and Safety: Lessons From Observing an Outsourcing Process ‘in the Making’.- 2. Organisational Complexity and Subcontracting Management: Confronting Lessons From Accidents and From Normal Operation Safety Assessment.- 3. Inter-Organizational Collaboration for the Safety of Railway Vehicles: a Japanese Case.- Effects of Tendering on the Resilience of Critical Services.- Part II: Capital Projects and Supply Chains.- 4. Organizing for Nuclear Safety: Exploring General Applicability of Relational Contracting to Nuclear Industry Projects with Practitioners.- 5. Playing at the Margins of Notoriously Unreliable Utility Streetworks.- 6. The Fragmentation of Workplace Safety: Long-Term Challenges for Project-Based Organization of Large Construction Projects.- 7. How Outsourcing Impacts Process Safety: the Case of Nuclear Waste Storage.- Part III: Regulation and Risk Governance.- 8. Outsourcing Risk Governance: Using Consultants to Deliver Regulatory Functions.- 9. Discussion on the Issues of Safety and Sustainability of Fragmented Systems.- 10. Outsourcing as a Way to Uphold the Scientific Method: the Case of Outsourcing of the Technical Dialogue.-11. Concluding Remarks.

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Book SynopsisThis book presents a selection of the best papers given at the XXIV International Conference on Industrial Engineering and Industrial Management. The conference is promoted by ADINGOR (Asociación para el Desarrollo de la Ingeniería de Organización) and organized by the Universidad Politécnica de Madrid and the Universidad Carlos III de Madrid. It took place at the Universidad Carlos III de Madrid (Leganés, Spain) in July 2020. Ensuring Sustainability embodies the latest advances in research and cutting-edge analyses of real case studies in industrial engineering and operations management from diverse international contexts. It also identifies business applications for the latest findings and innovations in operations management and the decision sciences.Table of Contents1. Sustainability, Eco-efficiency and Quality Management.- 2. Strategy, Innovation, Networks and Entrepreneurship.- 3. Operations Research, Modelling and Simulation.- 4. Supply Chain Management and Logistics.- 5. Production Planning and Control.- 6. Management Information Systems and Knowledge Management.- 7. Project and Process Management.- 8. Service Systems.- 9. Human Resources and Organizational Design.- 10. Product Design, Industrial Marketing and Consumer Behaviour.- 11. Education in Organizational Engineering.

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Book SynopsisThis volume analyzes group purchasing organizations (GPOs) and pharmacy benefit managers (PBMs) in order to better understand the significant roles that these entities play in the healthcare supply chain. It examines who they contract with, on what terms, and who they represent and answer to while charting their historical development. The analysis reveals that the current roles of both players have historical roots that explain why they behave the way they do. Finally, the book reviews the evidence base on the performance results of these two players. This work fills a void in our understanding about two important and controversial players in the healthcare value chain. Both organizations are cloaked in secrecy — partly by virtue of the private sector contracts they negotiate, partly by virtue of the lack of academic attention. Both play potentially important roles in controlling healthcare costs, albeit using contracting strategies and reimbursement mechanisms that arouse suspicion among stakeholders. This timely text explicates how these organizations arose and evolved to shed more light on how they really operate. Trade Review“Throughout the book, Burns does a nice job ... summaries which still apply today. ... this is an impressive text that will guide readers through the evolution of these two critically important but often under-recognized industries.” (Kevin A. Schulman, Health Affairs, healthaffairs.org, December 1, 2023)Table of ContentsChapter 1 Introduction to the value chaina) What is a value chainb) How does a value chain workc) Value chains versus supply chainsd) Issues with the term “value”e) Balancing cost, quality, and access to innovative products Chapter 2 Introduction to the intermediaries in the healthcare value chaina) Number and range of intermediariesb) MCOs, PBMs, GPOs, wholesalersc) Nagging questions about value added by intermediariesd) Continuing calls and efforts to “dis-intermediate” the intermediaries Chapter 3 Overview of GPOsa) What are GPOsb) Types of GPOs in healthcarec) Goals of GPOsd) Confusing GPOs and IDNs (integrated delivery networks) Chapter 4 History of GPOs (co-authored with David Cassak)a) Early history of groups: 1910-1950sb) Rise of local shared service organizations: 1960s-1970sc) Emergence of contract complianced) Emergence of product portfoliose) Rise of national and regional groups: 1970s-1980sf) Desperately seeking compliance: 1980s-1990sg) Dealing with healthcare reform, capitation, and managed care: 1990sh) Competitive threat posed by IDNs: 1990si) Competitive threat posed by Columbia/HCAj) Group mergers: 1990sk) Aftermath: Consolidated vendors, consolidated buyersl) Value and performance challenges in the new millenniumm) Senate hearings overviewn) Group mergers in the new millenniumo) Growing threat of regional GPOs Chapter 5 Performance of GPOsa) GPO operations and strategyb) Hospital pricesc) Value of group purchasingd) GPO feese) GPO contracting practicesf) GPO customer service and satisfactiong) GPO clinical review processesh) GPO oversight, codes of conduct, and self-regulationi) GPO competition: national and regional Chapter 6 Analysis of Specific GPO Issuesa) Price transparencyb) Exclusionary agreementsc) New market entry and access to innovative technologyd) Differentiation versus commodification of GPOse) Drug shortages Chapter 7 Overview of PBMsa) What are PBMsb) Goals of PBMsc) Range of PBM functions & services to employers/insurersd) Types of PBMs in healthcaree) PBM business modelsf) Types of formularies and feesg) Relationship between MCOs and PBMsh) Direct versus indirect contracting for PBM services by employersi) Growth of PBMs tied to rise of outpatient care and IPAs Chapter 8 History of PBMsa) Early PBMs (PCS, Medco) and claims administration: 1960s-1970sb) Early PBMs (DPS, Pharmacy Gold) as pharmacy departments in staff model HMOsc) Online claims processing and efficient benefits administration: 1980sd) Role of HMOs and PBMs as countervailing power to Big Pharma: 1980se) Rise of mail-order pharmacies: 1980sf) Shift to include cost and clinical controls in 1990s (e.g., tiers)g) Vertical pharma-PBM mergers in early 1990sh) Regulatory and government scrutiny of PBM mergersi) New PBM functions in formulary design, DUR, & disease managementj) Growth of PBM covered lives & growth in pharmaceutical benefits by employersk) Vertical mergers of PBMs with retail pharmacies (Rite Aid-PCS; CVS-Caremark): 1990s and 2000sl) Horizontal consolidation of PBMs (ESI-Medco) in the new millenniumm) Government scrutiny of PBMs as possible source of high drug costsn) PBMs and pay-for-performance models Chapter 9 Performance of PBMsa) Issues in measuring PBM performanceb) Market share trends: script volumes and covered livesc) Prescription drug management indicatorsd) Impact of GPO rebates on Medicare Part D premiumse) Rise in formulary exclusionsf) Trends in out-of-pocket drug spendingg) Trends in employers’ receipt of PBM rebatesh) Trends in percentage change in list and net drug pricesi) Trends and sources of rising PBM profits Chapter 10 Analysis of Specific PBM Issuesa) Uneasy relationship between PBMs and Big Pharmab) Rising drug pricesc) Lack of transparencyd) Insourcing versus outsourcing the PBM functione) Competition for PBM contractsf) Role of PBMs in opioid epidemic

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Book SynopsisThis book provides a blend of quantitative and qualitative approaches to decision making, while also bridging the gap between the theory of how to make good decisions versus how people actually make decisions. The authors present the tools and techniques of decision analysis to learn how to become a FOCCUSSED decision maker: Identify and properly Frame the decision or problem at hand Specify the goals, Objectives, and values that you are trying to achieve Develop creative, meaningful Choices from among which you can choose Evaluate the Consequences of selecting each alternative using your goals, objectives, and values Think about the key Uncertainties that could impact the decision Understand the Swaps and trade-offs that you are willing to make Develop an approach for implementing your Solution Elicit the data you’ll need from a variety of sources and Disseminate and communicate your decisions to others. The authors define a decision as the choice among alternatives, based on how we value and trade-off their pros and cons, made in the face of uncertainty about what will actually happen. The decision-making process is presented as having three pillars to support the decision maker: Preferences–what we prefer, what meets our goals and objectives, and the recognition that preferences are personal to the one making the decision; Alternatives–the choices, options, or courses of action that we have, and over which we have some degree of control; and Information–what we know about the situation, what we don’t know, how we connect choices to outcomes, and how we deal with uncertainty. Key components of good decision-making include how to define your goals and objectives, how to incorporate uncertainties that we all face, and how to develop better alternatives, all of which are discussed. Sophisticated techniques are presented in a way that is accessible to the average decision maker. Probability theory is utilized to improve decisions, and uncertainties are captured in decision trees. Risk avoidance, risk transfer, and risk mitigation are also discussed. Readers will gain a clear understanding of how to articulate the goals and objectives that should be the focal point of any decision.Table of ContentsIntroduction.- Framing the Decision.- Understanding Objectives and Values.- Creating Choices.- Identifying Consequences.- Incorporating Uncertainty.- Making Swaps and Trade-offs.- Selecting Solutions.- Eliciting Data: Making Your Decision-Making Processes More Productive.- Disseminating and Communicating Your Decisions.- FOCCUSSED Decision Making Wrap-Up.

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Book SynopsisThis book provides various approaches to complex industrial problems in sustainability, operations management and industrial engineering. It features in-depth research presented by academics, scholars, researcher and professionals at the 3rd International Conference on Quality Innovation and Sustainability (ICQIS) in the fields of quality, innovation, sustainability and operations management. It addresses topics such as quality management systems; Lean and Six Sigma; information systems for quality management; data management and industry 4.0; innovative solutions for quality challenges; environmental quality policies and standards; circular economy and life cycle costing; occupational health; safety and welfare in manufacturing; and smart systems, among others.Table of ContentsCosts and learning factories Agile 8D problem-solving framework in a Renewable Energy sector The transfer process of lean approach within multinational companies’ network. The Schnell S.p.A. case study Lean Healthcare: a critical analysis Road freight transport in Europe: alternatives for increasing capacity Knowledge management: an overview of roadmaps for additive manufacturing Life Cycle Inventory of Additive Manufacturing Processes: A Review Critical Success Factors of TQM for Sustainability in Higher Education Institutions – A theoretical contribution Customer loyalty in hospitality: can the quality perception be a key factor? The role of enabling technologies from Industry 4.0 in the formulation of public policies for smart cities Impact of TQM and Industry 4.0 on sustainable performance: an empirical study on the Bangladeshi garment industry Academic Community Perceptions of Open Innovation: An Exploratory Study Green Human Resource Management: The performance of women researchers based on bibliometric indicators Innovative responses to the covid-19 pandemic in primary health care: the case of the arte nova family health unit Competitive and Business Intelligence: A Bibliometric Analysis Integrated Management System Role-Play Simulation: Training and Development Tool Towards a Conceptual Framework for Agroforestry Residual Biomass Sustainable Business Models Environmental and economic sustainability of electric vehicles vs combustion engine vehicles fueled with B15 and B30 blends of biodiesel The influence of consumer optimism and pessimism on purchasing intention of eco-friendly clothing by generation Z: model proposal Persistence in Innovation. Do low-tech sectors differ much from the high-tech? Industrial Symbiosis Applied to Oil Refineries: Drivers and Barriers Towards a More Sustainable Use of the Portuguese Road Network: The A25 and IP5 Case Study Improvement of a Porcelain Baseboard Production Line Capacity Using Simulation: A Case Study Multifunctional furniture for tiny houses - Design, Quality, Innovation and Sustainability in Advanced Materials Angolan Cement Industry: marketing channel and distribution channel strategies How can customer experience improve retail operations sustainability? Optimization of last mile logistics process combining passenger and freight flows Analysis of pharmacy stock management and laboratory reagents in a Portuguese public hospital: a case study Towards Digital Transformation: A Case Study to Identify and Mitigate COVID-19 in the Retail Industry Technician Routing and Scheduling Problem – a case study Application of Fuzzy Methodologies in Navy Systems Maintenance

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Book SynopsisAddressing the entire care chain, this book presents the outcomes of advanced research on healthcare operations management based on real-world data and practices in China. It includes hands-on methods and applications in this interdisciplinary research field, which combines healthcare service, operations management, industrial engineering and information technology.The content is divided into three parts, reflecting the entire care chain. The first part discusses the pre-hospital service stage and explores resource deployment problems in emergency medical service, such as ambulance allocation. The second part focuses on inpatient care services, including staffing and task allocation among nurses and doctors based on multi-project management under uncertainties. In addition, a highly promising diagnosis approach is proposed and a specific algorithm is derived on the basis of real-world datasets which can improve the diagnosis accuracy remarkably. In turn, the third part considers the post-hospital service stage, which most often takes place at community hospitals, and provides a quantitative evaluation and optimization of scheduling for tasks and team members for home care services.The book is intended for a broad audience, including students, researchers and practitioners working in various areas of healthcare management, service management, and operations management.Table of Contents1. Introduction to the Healthcare Operations Management.- 2. Research on the Optimal Deployment of First Aid Stations and Ambulances Considering the Temporal and Spatial Stochasticity of Demand.- 3. Improving Diagnostic Accuracy Based on Multiple Cutoff Levels of Multiple Tumour Markers.- 4. Robust Optimisation for Multiple Medical Service Project Scheduling Considering the Uncertainty of Activity Durations and Resource Allocation.- 5. Study on Home Care Scheduling with Considerations of the Patient Satisfaction and Operation Costs.

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Book SynopsisRevolutionising Facilities Management Outsourcing: AI Applications and Case Studies in Sustainable Outsourcing Relationships.- Outsourcing Fundamentals: The Supply Chain Analysis of Manufacturing Outsourcing Relationship.- Outsourcing Financial Decision-Making in Environmental Management.- Do the different forms of outsourcing affect the management of safety? A comparative case study in a single organization.- Optimizing service providers selection in public-private IT Outsourcing for public value.- Outsourcing decisions in both forward-loop and reverse supply-chains: An integrated approach.- Outsourcing Security in Authoritarian States: Context Sensitivity and the Nodal-Network Framework of Analysis.- Balancing Cyber-security and Maintenance Outsourcing: A Profit-Centric Perspective for Manufacturers.- Evaluation of Resilient 4PL Provider for Online Plant Store: an Intuitionistic Fuzzy DOBI Approach.-  Outsourcing ancillary services on the municipal level in Slovakia.- Unravelling Threads: The Decline of Bhagalpur Silk Art.

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Book SynopsisThis book introduces the concept of integrated planning for maintenance and production taken into account quality and safety for high global socio-economic impact. It provides insight into the planning process at a global level starting from the business level and ending with the operational level where the plan is implemented and controlled.Table of ContentsIntroduction.- Maintenance in Manufacturing Environment: An Overview.- Integrated Maintenance Planning.- Health, Safety and Sustainability in Maintenance.- Ethics in Maintenance.- Recent and Future Trends in Maintenance.

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Book SynopsisProduct Lifecycle Management (PLM) is an essential means to cope with the challenges of global competition. This is the first English-language book on PLM that introduces the reader to the basic terms and fundamentals of PLM. The text provides a solid foundation for starting a PLM development project. It gives ideas and examples of how PLM can be utilized. In addition, it offers insight into how PLM can assist in creating opportunities and in making real eBusiness possible.Table of ContentsFundamentals.- Product lifecycle management systems.- Product structures.- Integration of the PLM system with other applications.- Deployment of the PLM system.- Business benefits of a PLM system.- Challenges of product management in manufacturing industry.- Service industry and PLM.- The role of product information management in collaborative business development.- Understanding the product lifecycle.- Product and product management strategy as a part of business strategy.- e-Business: electronic business and PLM.- Digest.

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Book SynopsisProduct Lifecycle Management (PLM) is an essential means to cope with the challenges of global competition. This is the first English-language book on PLM that introduces the reader to the basic terms and fundamentals of PLM. The text provides a solid foundation for starting a PLM development project. It gives ideas and examples of how PLM can be utilized. In addition, it offers insight into how PLM can assist in creating opportunities and in making real eBusiness possible.Table of ContentsFundamentals.- Product lifecycle management systems.- Product structures.- Integration of the PLM system with other applications.- Deployment of the PLM system.- Business benefits of a PLM system.- Challenges of product management in manufacturing industry.- Service industry and PLM.- The role of product information management in collaborative business development.- Understanding the product lifecycle.- Product and product management strategy as a part of business strategy.- e-Business: electronic business and PLM.- Digest.

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