Management and management techniques Books
Springer Accessing Awareness Developing Knowledge Foundations for Skill in a Multicultural Society 3rd edition
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£85.49
Springer Ethics Management Auditing and Developing the Ethical Content of Organizations 10 Issues in Business Ethics
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£170.99
Springer Ethics Management Auditing and Developing the Ethical Content of Organizations 10 Issues in Business Ethics
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Springer Evaluation in Planning Facing the Challenge of Complexity 47 GeoJournal Library
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£123.49
Springer Business Ethics in Theory and Practice Contributions from Asia and New Zealand 13 Issues in Business Ethics
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Springer The Institutional Position of Seaports An International Comparison 51 GeoJournal Library
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Springer Advances in Quality of Life Theory and Research 4 Social Indicators Research Series
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Springer Ethics and Organizations Understanding Business Ethics as a Learning Process 15 Issues in Business Ethics
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Springer Work Teams Past Present and Future
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Springer Society Behaviour and Climate Change Mitigation 8 Advances in Global Change Research
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Springer Ahead of the Curve Cases of Innovation in Environmental Management 6 EcoEfficiency in Industry and Science
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Springer Decision Making Social and Creative Dimensions
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Springer Creating Customer Value Through Strategic Marketing Planning A Management Approach
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Springer Management Education in the Network Economy Its Context Content and Organization
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Springer Projects as Business Constituents and Guiding Motives
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Springer The Causal Structure of Longterm Supply Relationships An Empirical Test of a Generalized Transaction Cost Theory
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Springer The Organizational Form of Family Business
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Springer Macroeconomic Policy as Implicit Industrial Policy Its Industry and Enterprise Effects
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Springer The Transnational Activities of Small and MediumSized Enterprises
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Springer Projects as Arenas for Renewal and Learning Processes
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Springer The Durable Use of Consumer Products New Options for Business and Consumption
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Springer Human Resource Accounting
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Springer Business Process Engineering Advancing the State of the Art
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Springer Fulfilling the Export Potential of Small and Medium Firms
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Springer International Standardisation of Good Corporate Governance Best Practices for the Board of Directors
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Springer Comparative Issues in Local Government Accounting
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Springer Claim Intent and Persuasion Organizational Legitimacy and the Rhetoric of Corporate Mission Statements
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Springer Management Strategies A Critique of Theories and Practices
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Springer The Internationalization of the Japanese Economy Developments in Oncology 59
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Springer Political Economy and American Capitalism
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Springer Perspectives on Strategic Change International Research Workshop Revised as Papers
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Springer Business Marketing An Interaction and Network Perspective
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Springer Design Models for Hierarchical Organizations Computation Information and Decentralization
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Springer Strategic Risk A StateDefined Approach
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Springer Planning the Development of Builders Leaders and Managers for 21stCentury Business Curriculum Review at Columbia Business School
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Springer Scientific Management Frederick Winslow Taylor S Gift to the World
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Springer Corporate Transformation
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Springer A Review and Annotated Bibliography of Family Business Studies
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Springer Toward an Integrative Explanation of Corporate Financial Performance
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Springer Statistical Models for Strategic Management
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MW - Rutgers University Press Understanding the Arts and Creative Sector in the United States
Book Synopsis13 essays from leading experts, discusses international trade in cultural goods and services, discusses integration of arts and cultural policy on urban revitalization, civic engagement and historic preservationTable of ContentsAcknowledgments Introduction Part I. Defining the Arts and Creative Sector 1. Toward an Arts and Creative Sector 2. Interrelations in the Arts and Creative Sector 3. Field Building: The Road to Cultural Policy Studies in the United States Part II. Field Issues 4. The Universality of the Arts in Human Life 5. About Artists 6. Art and Cultural Participation at the Heart of Community Life 7. The Arts and Artist in Urban Revitalization 8. The Evolution of Arts and Cultural Districts 9. Capital, Commerce, and the Creative Industries 10. Internet as Medium: Art, Law, and the Digital Environment 11. Historic Preservation in the United States 12. Between Cooperation and Conflict: International Trade in Cultural Goods and Services 13. Identity and Cultural Policy Notes on Contributors
£31.50
Amacom The Managers Desk Reference
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£14.72
Amacom The Little Book of Leadership Development 50 Ways to Bring Out the Leader in Every Employee
Book SynopsisFor busy managers who don’t have time to tackle hefty leadership development guides, this slender yet powerful book offers fifty easy-to-read strategies for highly effective leadership.
£12.74
HarperCollins Focus RAISE YOUR TEAMS EMPLOYEE ENGAGEMENT SCORE
Book SynopsisDo you want more employees to go the extra mile while at work? Learn how to raise employee engagement scores through the roof--without costing the company a dime!Table of Contents CONTENTS Chapter 1: Did You Just Get Your Employee Engagement Score? 1 Chapter 2: First Things First: They Have to Trust You 7 Chapter 3: Exponentially Expand Your Recruiting Pool 15 Chapter 4: Hire Employees Who Self-Engage 27 Chapter 5: The Trust-Building Power of Stay Interviews 39 Chapter 6: Smart One-on-One Engagement Solutions 51 Chapter 7: The Employee Engagement/Performance Management Connection 65 Chapter 8: Leverage Your Company's Engagement-Related Programs 73 Chapter 9: Goals and Forecasts Make You Business-Driven 79 Chapter 10: Next Level Down: Leading Supervisors to Build Engagement, Too 87 Chapter 11: Better Metrics 93 Chapter 12: If You Were CEO for a Day 103 Notes 109 Index 113
£10.44
McGraw-Hill Education HIGHIMPACT INTERVIEW QUESTIONS
Book SynopsisBefore your next interview, learn the questions that will get you past the polished exteriors and rehearsed replies and help you discover what the applicant is actually like.Table of Contents CONTENTS Foreword by Paul Falcone ix Acknowledgments xvii Introduction 1 Chapter 1: Interviewing: The Way It Is (Warts and All) 5 Chapter 2: Competency-Based Behavioral Interviewing (CBBI): The What, When, and Why 15 Chapter 3: Interviewing Considerations 37 Chapter 4: Hundreds of Interview Questions You Can Use 63 Chapter 5: Follow-Up Questions 131 Chapter 6: Guidelines for Initial Telephone Screening Interviews 137 Chapter 7: Creating an Interview Guide 151 Chapter 8: Smart Ways to Assemble the Data from Multiple Interviewers 173 Chapter 9: Use the Competencies in Your Other Programs and Processes 177 Chapter 10: CBBI Advice for Job Seekers 185 Resources and References 197 Notes 199 Index 201
£14.11
Amacom Social Style Management Style Developing Productive Work Relationships
Book SynopsisYour success at any management level depends largely on your ability to deal with other people. In this business-oriented approach to interpersonal relationships, learn how to assess various behavior patterns and how to use that knowledge to capitalize on your strengths, minimize your weaknesses, and get the results you want from others.
£12.74
Yield Management
Book SynopsisThis ground-breaking textbook covers all aspects of the subject and draws on a wide range of applications in the service industries. Three sections comprise this book: the first presents underpinning knowledge associated with Yield Management; the second examines contemporary models of Yield Management across a number of service sectors; and the third reviews how Yield Management acts as a decision support system for front-line staff and managers, and also highlights the growing importance of new technologies. The book concludes with a range of case studies taken from airlines, hotels, restaurants, cruise lines and leisure industries.Trade ReviewIntroduction. Part I: The Principle of Yield Management. A Strategic Approach to Yield Management. Economic Theory of Pricing for the Hospitality and Tourism Industry. Legal Aspects. Quantitative Aspects of Yield Management. Part II: Models of Yield Management. Perspectives on Pricing Decision in the Inclusive Holiday Industry. Defining Yield Management and Measuring Its Impact on Hotel Performance. MERLIN: Model to Evaluate Revenue and Loadings for Intercity. Part III: Decision-Making. Decision-Making. Productivity and Yield Management. Computerized Yield Management Systems: Lessons from the Airline Industry. Revenue Management over the Internet: A Study of the Irish Hotel Industry. The Use of Marketing Information Systems and Yield Management in the Hospitality Industry. Part IV: Service Sector Industries. Yield Management and the Airline Industry. Yield Management in Budget Airlines. Revenue Management in Scottish Visitor Attractions. Yield Management Practices. Application of Yield Management to the Hotel Industry. Yield Management and the Restaurant Industry. Capacity Management in the Cruise Industry. Capacity Management in the Football Industry. Conference Sector Capacity Management.Table of ContentsIntroduction. PART I: THE PRINCIPLE OF YIELD MANAGEMENT. 1. A Strategic Approach to Yield Management. 2. Economic Theory of Pricing for the Hospitality and Tourism Industry. 3. Legal Aspects. 4. Quantitative Aspects of Yield Management. PART II: MODELS OF YIELD MANAGEMENT. 5. Perspectives on Pricing Decision in the Inclusive Holiday Industry. 6. Defining Yield Management and Measuring Its Impact on Hotel Performance. 7. MERLIN: Model to Evaluate Revenue and Loadings for Intercity. PART III: DECISION-MAKING. 8. Decision-Making. 9. Productivity and Yield Management. 10. Computerized Yield Management Systems: Lessons from the Airline Industry. 11. Revenue Management over the Internet: A Study of the Irish Hotel Industry. 12. The Use of Marketing Information Systems and Yield Management in the Hospitality Industry. PART IV: SERVICE SECTOR INDUSTRIES. 13. Yield Management and the Airline Industry. 14. Yield Management in Budget Airlines. 15. Revenue Management in Scottish Visitor Attractions. 16. Yield Management Practices. 17. Application of Yield Management to the Hotel Industry. 18. Yield Management and the Restaurant Industry. 19. Capacity Management in the Cruise Industry. 20. Capacity Management in the Football Industry. 21. Conference Sector Capacity Management.
£81.69
ABC-CLIO The Managerial Revolution
£43.00