Management and management techniques Books

Book SynopsisEmployers Can Reduce Their Employees' Health Care Costs by Thinking Out of The BoxEmployee health care costs have skyrocketed, especially for small business owners. But employers have options that medical entrepreneurs have crafted to provide all businesses with plans to improve their employees' wellness and reduce their costs. Thus, the cost of employee health care benefits can be reduced markedly by choosing one of numerous alternatives to traditional indemnity policies.The Finance of Health Care provides business decision makers with the information they need to match the optimal health care plan with the culture of their workforce. This book is a must guide for corporate executives and entrepreneurs who want to attract—and keep--the best employees in our competitive economy.

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Book SynopsisIs your message getting through? The right communication tactics can motivate your people—and fuel your business.Get more of the ideas you want, from the authors you trust, with HBR's 10 Must Reads on Communication (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you get your message across—whether you're speaking face-to-face or connecting with someone across the world.With insights from leading experts including Erin Meyer, Heidi Grant, and Douglas Stone, this book will inspire you to: Power your organization through conversation Unlock value in your organization by asking better questions Improve your ability to give—and receive—advice Achieve better outcomes in cross-cultural negotiations Create smart, effective data visualizations Spark collaboration, learning, and innovation using digital tools This collection of articles includes: "Leadership Is a Conversation," by Boris Groysberg and Michael Slind; "The Surprising Power of Questions," by Alison Wood Brooks and Leslie K. John; "A Second Chance to Make the Right Impression," by Heidi Grant; "The Art of Giving and Receiving Advice," by David A. Garvin and Joshua D. Margolis; "Find the Coaching in Criticism," by Sheila Heen and Douglas Stone; "Visualizations That Really Work," by Scott Berinato; "What Managers Need to Know About Social Tools," by Paul Leonardi and Tsedal Neeley; "Be Yourself, But Carefully," by Lisa Rosh and Lynn Offermann; "How to Preempt Team Conflict," by Ginka Toegel and Jean-Louis Barsoux; "Getting to Si, Ja, Oui, Hai, and Da," by Erin Meyer; and "Cultivating Everyday Courage," by James R. Detert.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

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Book SynopsisA year of HBR's essential thinking on tech—all in one place.From quantum computing and next-generation digital health tools to virtual reality training and the dawn of the commercial space age, new technologies are reshaping business on the factory floor and in the C-suite. What should you and your company be doing now to take advantage of the new opportunities these technologies are creating—and avoid falling victim to disruption?The Year in Tech 2022: The Insights You Need from Harvard Business Review will help you understand what the latest and most important tech innovations mean for your organization and how you can use them to compete and win in today's turbulent business environment.Business is changing. Will you adapt or be left behind?Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

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Book SynopsisAnyone can think more creatively and unlock innovation.Creativity is the key to innovation, but too many projects and teams are organized in ways that stifle new ideas. You need to ensure that creativity can thrive—and that you are part of the process.Fortunately, anyone can use method-driven approaches to teach and learn creativity. The HBR Guide to Unlocking Creativity will show you how to reach your creative potential, manage creative collaboration, and achieve groundbreaking results.This guide will help you: Understand the neuroscience of creativity Run better brainstorming sessions—in person or virtually Use design thinking to generate new solutions Model a mindset of curiosity and experimentation Balance creativity with productivity Bring breakthrough ideas to life Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

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Book SynopsisThe always-on, hustle culture creates an unhealthy, counterproductive relationship with work.Many workers believe that to compete with other top talent, they must embrace a culture that rewards long hours and a constant connection to work. Businesses and society endorse busyness, overwork, and extreme commitment as the most valued traits in workers. Sometimes that endorsement is explicit, as when Elon Musk told X/Twitter employees to work "long hours at high intensity" or get fired. More often it's an implicit contract, a buildup of organizational and cultural norms and the adoption of new technologies that make it easy to tether people to work.Either way, this workaholic behavior is unhealthy and counterproductive for workers and for organizations. It's time to fight back. Malissa Clark—a preeminent researcher on the culture of overwork—shows you how in Never Not Working. Clark examines overwork and burnout, not just from the individual's perspective but from an organizational perspective too. She delivers a comprehensive, nuanced definition of workaholism, busting myths along the way—working long hours, it turns out, doesn't automatically make you a workaholic. She also helps you assess whether you're falling prey to the phenomenon and whether you're creating workaholics in your organization.Clark shows you how to escape the trap of putting work at the center of everything and thus losing your well-being—or your company's performance—in the process. Deeply researched and written for everyone from leaders to individual contributors, Never Not Working is the essential guide to identifying workaholism in yourself and others and starting on the road to recovery.Trade ReviewAdvance Praise for Never Not Working:"In her eye-opening new book, Malissa Clark reveals how our culture's obsession with overwork is keeping us from living our best lives. Clark shows how our culture's expectations of productivity have created a system that rewards overwork and punishes those who don't conform. Integrating cutting-edge academic research, interviews, and personal accounts, Clark provides a road map for getting out of the overwork trap and creating a more sustainable and fulfilling work-life balance. If you're ready to break free from the trap of overwork, this book is for you." — Ashley Whillans, author, Time Smart; Associate Professor, Harvard Business School"Never Not Working is an absolutely brilliant and intriguing book. Malissa Clark, one of the world's leading experts on overwork, shares incredible, evidence-based insights designed not just to inform but to shine a light on highly compelling and intriguing practices that each of us can implement in order to thrive at work in a healthy and sustainable manner." — Steven Rogelberg, Chancellor’s Professor, University of North Carolina at Charlotte; author, The Surprising Science of Meetings and Glad We Met"As the world of work evolves, what 'success' looked like in the past must be challenged, and that includes challenging the cultures that reward workaholics. Written from a solid base of research and real-life stories, Never Not Working is a must-read for individuals and organizations alike. . Clark's style is highly relatable, practical, and engaging from cover to cover." — Laura Hambley Lovett, podcast host, Where Work Meets Life; Adjunct Professor of Industrial/Organizational Psychology, University of Calgary"Today, whenever we're doing one thing, we're almost always thinking and feeling anxious and guilty about the fact that we're not doing something else—working. Malissa Clark's book is the antidote we all need: an opportunity to take a deep breath and rethink the way we look at our work and our lives." — Darria Long Gillespie, MD, author, Mom Hacks; Clinical Assistant Professor, University of Tennessee School of Medicine"Rapidly advancing technologies are blurring, even eliminating, the clocks and calendars separating work from the rest of life. This amazing book moves from the problem to possible solutions—for organizations and individuals. Required reading for all of us navigating this changing world of work." — Phyllis Moen, Professor Emeritus, University of Minnesota and Cornell University; coauthor, Overload: How Good Jobs Went Bad and What We Can Do about It

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Book SynopsisA year's worth of management wisdom, all in one place.We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up to date on the most cutting-edge, influential thinking driving business today. With authors from Satya Nadella to Lynda Gratton and company examples from Nestlé to TikTok, this volume brings the most current and important management conversations right to your fingertips.This book will inspire you to: Radically redefine the role of managers in your organization Integrate your ESG goals into your company's core business model Separate the hype from the reality of Web3 and identify opportunities for your business Navigate conflict and embrace mutual learning across generational differences Identify the soft skills needed in the C-suite—and build them Encourage all employees to develop the capabilities around digital transformation This collection of articles includes "Managers Can't Do It All," by Diane Gherson and Lynda Gratton; "What Is Web3?," by Thomas Stackpole; "Selling on TikTok and Taobao," by Thomas S. Robertson; "Managing in the Age of Outrage," by Karthik Ramanna; "The Five Stages of DEI Maturity," by Ella F. Washington; "The Essential Link Between ESG Targets and Financial Performance," by Mark R. Kramer and Marc W. Pfitzer; "Make the Most of Your One-on-One Meetings," by Steven G. Rogelberg; "Harnessing the Power of Age Diversity," by Megan W. Gerhardt, Josephine Nachemson-Ekwall, and Brandon Fogel; "The C-Suite Skills That Matter Most," by Raffaella Sadun, Joseph Fuller, Stephen Hansen, and PJ Neal; "Your Company Needs a Space Strategy. Now.," by Matthew Weinzierl, Prithwiraj (Raj) Choudhury, Tarun Khanna, Alan MacCormack, and Brendan Rosseau; and "Democratizing Transformation," by Marco Iansiti and Satya Nadella.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

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Book SynopsisIs your workplace toxic?Toxic workplaces take many forms. Whether you're dealing with a narcissistic boss, a backstabbing colleague, endless microaggressions, or a culture of overwork and burnout, it can feel impossible to know what to do. Should you address the issue directly, play office politics, go to HR, or just keep your head down?The HBR Guide to Navigating the Toxic Workplace will help you set boundaries and change what you can while maintaining your mental health and self-respect through some of the toughest interpersonal challenges you'll face at work.You'll learn how to: Recognize what's fixable Help bring problems to light Keep your performance up Protect your reputation and your career Prevent a toxic culture from infecting your team Rebuild trust and psychological safety Move on if you choose, without burning bridges Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

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Book SynopsisThe Military Museums in Calgary, Alberta is Western Canada's only tri-service museum and military education centre. Containing the regimental museums of the Princess Patricia's Canadian Light Infantry (PPCLI), Lord Strathcona's Horse (Royal Canadians), The King's Own Calgary Regiment, and the Calgary Highlanders along with the Naval, Army, and Air Force Museums of Alberta, The Military Museums welcome over 10 000 visitors each year.This is the story of how The Military Museums came to be. From the unprecedented coming together of individual regimental museums to form the Museum of the Regiments to the extraordinary work of veterans and citizens to create and maintain one of Calgary's principal cultural, educational, and tourist sites, it is a story of perseverance, cooperation, and community. With the mantra ""Remember, Preserve, and Educate"", The Military Museums, Founders Gallery, and Military Museums Libraries and Archives are dedicated to preserving the memories and traditions of the countless Canadians who proudly served their country through war and conflict.Treasuring the Tradition: The Story of the Military Museums is a Special Presentation of the University of Calgary Press.Table of ContentsIntroduction A Military Community A Museum for the Regiments The Naval Museum - Beginnings Operating the Museum of the Regiments Coming Together Growing the Brand Exhibits Education A Renewed Beginning

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Book SynopsisBusiness analysis is a crucial discipline for organisational success, it enables organisations to rise to the challenges presented by today's increasing pace of change. It is a broad field and has matured into a profession of its own, with its own unique career roadmap. This practical guide explores the business analyst role including typical responsibilities and necessary skills. It signposts useful tools; commonly used methodologies and techniques, and beneficial professional development activities. A visual career roadmap for business analysts is also included, along with case studies and interviews with practising business analysts, to enable aspiring and existing business analysts at all levels to successfully plan and advance their careers.Trade Review'Provides essential information to people wishing to enter and progress through the BA profession.' -- Terri Lydiard * Director, Teal Business Solutions Limited *'Who better to write a book on a career in Business Analysis than Adrian Reed, whose own career has developed in parallel with the maturity of the Business Analysis profession itself. The book is an excellent mix of practical advice and guidance based on his own experiences and includes, not only a career road map for Business Analysts, but also a summary of the key tools and techniques that they would use throughout their working lives. This publication distils the knowledge and experience of one of the most internationally recognised champions of Business Analysis into an easily accessible and comprehensive resource for Business Analyst at any level and at any stage in their careers, including those considering a move into the profession for the first time. A vital read for all Business Analysts from new apprentices through to expert Business Analysts at the peak of their careers.' -- Paul Turner FBCS * Business Analysis author and examiner, Business & IS Skills Ltd *'This book is an invaluable resource for individuals and organisations seeking to understand the role of the business analyst. It addresses two fundamental questions about the profession: “Where do BAs come from?”, and “Where are we going?”. My hope is that more people will discover, aim for and enjoy a career in Business Analysis as a result of the information and insight Adrian Reed has shared with us.' -- Christina Lovelock * Business Analysis Manager, University of Leeds *'Adrian’s book is a great look at the Business analyst (BA) and the spectrum of how to enter the profession, what work is commonly done in the profession, and how to advance a career in the profession. The sections that deal with “is business analysis for me?” gives some really good guidance to those looking for a career in a high growth area. In the tools and technique chapter, Adrian summarises some of the industry practices to explain the basics to give the reader a sense of the most common work practices, especially as it applies to IT projects. The chapter that deals with the career roadmap is also very strong, and very useful to everyone in the BA profession or in adjacent roles, enabling them to see some practical ways to evaluate career progression options. Career Guidance continues as Adrian explores areas of career goals in examining how to apply business analysis to your own career, in preparing for the interview and moving through the recruiting process. The section on career case studies is very useful in highlighting the variety of experiences that BA’s bring to their work, and how each set of experiences finds a way to navigate to a satisfying career in a space that is evolving and growing in importance in the face of business model and technological changes. This book has value throughout the career of a business analyst and helps remove some of the shroud of unknowns about what to expect in the profession.' -- Ken Fulmer * CEO and President of IIBA, inc. *'Adrian Reed offers a unique insight into the breadth and depth of the role of a Business Analyst, answering the key questions of "How do I become a BA?" and "What are the career paths of a BA?". He skilfully brings to life the type of activities a Business Analyst undertakes with easy to understand, real world examples. A book for all who consider a career in Business Analysis, aspiring BAs and new-to-role alike, providing a comprehensive view of the routes to becoming a BA, career progression as well as employment, certification and professional development and contribution options.' -- Tina Schuster * joint President, IIBA UK *'Adrian strikes again with his second book that is destined to become an Analysis staple. In a style that strikes the balance between informative and inspirational, Adrian brings together industry perspectives and insights succinctly in a way no one else can. I constantly found myself pausing to reflect back on my career as well anticipating how I will implement the lessons learnt in future challenges. I consider this to be a must read book during all stages of your career.’ -- Ryan Folster, CBAP * Business Analysis Competency Lead, Britehouse *'Not many people understand the world of Business Analysis as well as Adrian. He's put a huge amount of that expertise into this book, and explained it all in a clear and approachable style which will be helpful for novice BAs and experienced professionals alike.' -- Nick de Voil * joint President, IIBA UK *'This excellent book is essential reading both for anyone considering a career in Business Analysis and experienced Business Analysts who want to reinvigorate their career journey. The structure is easy to follow, starting with why the role is needed and then going on to describe in detail what it’s like to be a BA and what is in the BA tool kit...This is the first book I’ve seen on Business Analysis which takes the theories and frameworks and shows how they can be applied in the day to day work of a BA.' -- Corrine Thomas * Director, Business Analysis Manager Forum and Founder & Director, Choices Coaching Ltd *'Adrian Reed has examined business analysis from a new angle – from that of current and aspiring practitioners. He has provided a valuable survey of the BA’s role and responsibilities and how someone gets into business analysis and develops their competencies and their careers. A very valuable addition to the growing literature of business analysis.' -- James Cadle FRSA, FBCS CITP, MAPM * Director and Company Secretary, AssistKD *'Technology is evolving at an ever increasing rate and as it does, the challenges of the organisation to constantly adapt and provide relevant solutions to the customer increase. This book is essential reading for the modern business analyst and identifies the core toolset and mindset that allows the individual to become an effective change agent.' -- Alex Cottrell * Senior Business Analyst, Zurich Insurance Company Ltd *Table of Contents Introduction: The Need for Business Analysis The Breadth and Depth of the BA Role Roles and Responsibilities Frameworks, Tools & Techniques Career Roadmap Nailing the Interview Career Case Studies

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Book SynopsisAdopting an Agile approach can revolutionise business analysis working practices. Agile focuses on iterative development and incremental delivery of software solutions, enabling a clear focus on customer needs and early delivery of new or enhanced software products.This revised edition reflects the latest Agile developments and provides a comprehensive introduction to Agile methods and techniques, explaining how they may be applied within the business analysis and holistic business change contexts.Written by industry experts, this new edition is ideal for any business analysts who work in an Agile environment and wish to understand or extend their understanding of Agile practices. Recommended reading for BCS Professional Certificate in Agile Business Analysis.

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Book SynopsisFarming is a complex job with many unique challenges, but can also be a rich and rewarding career that is full of opportunities. Following the author's Farm Business Management series, this new textbook takes the core principles and techniques and distils them into an accessible student resource. This book: covers the most important aspects of farm management, such as observation, decision making, budgeting, risk assessment and record keeping; is organized into easy-to-navigate sections such as the farmer's environment, financials, key skills and farm systems; and includes student-focused pedagogy throughout, comprising learning objectives, focus study exercises and review questions. Written by an expert with decades of teaching and research experience around the world, this book also incorporates two brand new chapters on farm accounting and computer systems and software. Providing a hands-on learning experience for students of agriculture, it will continue to be a much-used resource throughout their farming career. This book is enhanced with supplementary resources.Table of ContentsPart 1: The Farmer’s Environment 1: Introduction 2: A Synopsis of Production Economics 3: The Environment Farmers Operate Under Part 2: Financials: Budgeting, Risk and Investment 4: Budgeting Theory: The Core Systems of Farm Systems Analysis 5: Budgeting Practicalities: Costing out the Proposals 6: Introduction to Managing Risk and Uncertainty 7: Investment Analysis: Recognising Input Output Timing 8: Farm Finances, Financial Accounts and Records in General Part 3: The Farmer’s Skills 9: Skills Required 10: Observation Skills 11: Anticipation and Looking Ahead Skills 12: Understanding the Human Factor 13: Decision and Management Processes and their Improvement Part 4: Farm Systems 14: Improving Systems using Survey Data 15: Introducing Further Methods of Farm Systems Analysis 16: Farm Computing and Software Part 5: More on the Human Factor 17: The Last Word: Objectives and the Family

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Book SynopsisSHORTLISTED FOR THE BUSINESS BOOK AWARDS 2021.Professional Relationships MatterYou can often tell the quality of a leader not just from the calibre of his or her relationships, but by the ease with which they draw on them and the speed and willingness with which people respond.Professional relationships lie at the heart of executive success. Despite this, many leaders leave their professional relationships to chance and actively discourage their staff from forming strong bonds.In this new book professional relationships expert Andy Lopata explores just how important strong relationships are and how to build a network of people who are:In a position to support you Want to support you Know exactly what support you need

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Book SynopsisThere will be days when you feel like murdering your bosses, your team or your colleagues! Do not despair -- if you have recently become a manager, or are in need of a skill refresh, this book will guide you to being more effective and confident in your role. Through a combination of leadership theory, models with personal anecdotes as well as real-life situations, Debra Allcock Tyler illustrates how management can be both fun and fulfilling. With this book you can benefit from practical, no-nonsense advice from an experienced manager and respected leader in the voluntary sector. With Debra's trademark directness and humour, It's Murder in Management gives you the skills to ease your role transition and to help make your managerial role a rewarding experience. Who should buy this book? Anyone who has recently moved into a management role for the first time, or is about to. CEOs and senior managers who need a reminder of what it is like for their junior managers. What does it cover? Your role as leader Developing the talent and building the team Time management Understanding the money Working with and learning from others

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Book SynopsisBrimming with punchy, practical ideas to improve your day-to-day effectiveness, Chris Watson’s Upskill: 21 keys to professional growth is the definitive guide to developing the adaptive skills essential for success at work. In Upskill, adaptive skills specialist Chris Watson delivers a dynamic snapshot of easy-to-access development possibilities – providing you with: 840 user-friendly tools and techniques reflecting the latest thinking on how to extend capability, boost professional growth and take charge of your career. A rich resource of reliable solutions, grouped around the twenty-one adaptive skills most valued by today’s employers – including creativity, collaboration and communication. An abundance of proven approaches, topical insights, time-saving apps and inspirational videos, as well as helpful signposts to relevant quotes, books and other resources. Each chapter focuses on one of the twenty-one skills, and begins with examples of how the individual skills – which can be practised and refined throughout a career, and have all been shown to be associated with greater operational agility – may be observed in the work environment. This brief introduction is then followed by forty practical ideas to develop the performance of people. Although there is no formal hierarchy to the list of suggestions, all of the ideas have been categorised into three inter-related clusters for ease of use – encompassing ideas for personal development, for delivering results and for long-term gain. Within each of the three clusters, all of the ideas for professional growth have been laid out in terms of how they can help you respond and adjust to the requirements of your role and the ever-changing world of work: Some of the suggestions are tools – apps, templates, downloads and inventories – which can be picked up and used/introduced straightaway. Some of the suggestions are techniques – methods, approaches and procedures – for you to try out, investigate and explore. The final set of suggestions indicate where to look for further inspiration – including films,podcasts, related research and a wide range of suggested reading materials. The majority of the hints, tips and techniques can be actioned without having to access any external support or invest in any additional outlay, and are as useful for new starters in an organisation as they are for experienced managers. Suitable for anyone who is committed to developing themselves and their colleagues, but may not have the time, the resources, the budget or the inspiration to know where to start.Table of ContentsChapters include: Key 1: Ability to Influence Key 2: Commercial Thinking Key 3: Commitment to Change and Adaptation Key 4: Constructive Communication Key 5: Creativity and Innovation Key 6: Direction and Purpose Key 7: Effective Planning and Organisation Key 8: Enthusiasm for Customer Service Key 9: Focus on Developing Others Key 10: Interpersonal Awareness and Diplomacy Key 11: Intuitive Thought Key 12: Motivation to Succeed Key 13: Ownership of Self-Development Key 14: People Management and Leadership Potential Key 15: Positive Decisions Key 16: Professional Ethics and Social Responsibility Key 17: Resilience and Emotional Control Key 18: Results through Action Key 19: Specialist Knowledge and Ability Key 20: Teamwork and Collaboration Key 21: Use of Information and Data

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Book SynopsisThe unspoken rules and unquestioned assumptions that make up corporate culture are so well hidden that, once we become insiders, we stop noticing them. But our shared language the way we talk around here' contains the patterns of thought and behaviour that make up culture the way we do things around here' and offers a powerful and pragmatic approach to culture analysis. Gill Ereaut describes how to get to grips with organizational and team cultures through paying close attention to their language. Discover: How analysing internal language uncovers the silent assumptions that drive a culture How to identify shared unconscious rules and norms, often rooted in the past, and collectively consider which do and don't still serve you well Practical tools for helping everyone involved to reshape unhelpful habits of thinking and kickstart effective, lasting change. If you're responsible for managing an organization's or a team's culture or trying to thrive within one find out how listening to language can help you map, understand and even transform that culture. Gill Ereaut founded UK consultancy Linguistic Landscapes Ltd. in 2002, pioneering the commercial application of language analysis to organizational challenges.

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Book SynopsisThe Covid 19 pandemic has created chaos in the business world and forced leaders to rethink their operational status quo. Balancing the physical and virtual spaces of the global digital economy wherein economic, commercial, and professional transactions are enabled by information and communication technologies has called for additional support from data-driven technologies like smart analytics and artificial intelligence. Opportunities created within digital economies to leverage technologies to execute tasks better, faster, and often differently have found the desired prominence in the recent past. Though the benefits outweigh the risks, the challenges in digitalised economies are as sophisticated as the solutions they offer. Contemporary Studies in Economic and Financial Analysis publishes a series of current and relevant themed volumes within the fields of economics and finance. Both disciplinary and interdisciplinary studies are welcome.Table of ContentsChapter 1, Covid 19 and Financial Performance of Banks in India: Impact and Implications; Vidhi Tyagi, Kamini Rai, and Pallavi Tyagi Chapter 2. Importance of Least Cybersecurity Controls for Small & Medium Enterprises (SMEs) for Better Global Digitalised Economy; Shekhar Ashok Pawar and Hemant Palivela Chapter 3. Money Laundering: A Bibliometric Review of Three Decades from 1990-2021; Deeksha Ahuja, Pallavi Bhardwaj, and Pankaj Madan Chapter 4. Socially Responsible Investments– A Quick Fix for Financial Crimes; S.Kavitha, K.Selvamohana, and K.Sangeetha Chapter 5. Technology Governance: A New and Effective Way of Governance and Policy-making for the Economies All over the World; Rupanshi Pruthi Chapter 6. User Sentiment Analysis of Cashkumar Peer-To-Peer (P2P) Lending Platform: Based on Google Reviews; Sagar Suresh Gupta and Jayant Mahajan Chapter 7. An Assessment of Money Laundering and Terrorism Financing on the Indian Economy; Ajay Sharma and Ajit Bansal Chapter 8. Mapping the Literature on Implementation of Blockchain in Agriculture: A Systematic Review; Ruchika Jain, Aradhana Sharma, and Dhiraj Sharma Chapter 9. Earnings Management for Sustainability:The Surplus Income Model of Sustainable Development; Peterson K. Ozili Chapter 10. The COVID-19 Global Debt Crisis: How to Avoid It; Peterson K Ozili Chapter 11. Mapping the Field. A Text Analysis of Money Laundering Research Publications; Adriana AnaMaria Davidescu, Oana Ramona Lobont, Eduard Mihai Manta, and Răzvan Gabriel Hapau Chapter 12. Redesigning the eNaira Central Bank Digital Currency (CBDC) for Payments and Macroeconomic Effectiveness; Peterson K Ozili Chapter 13. Green Banking - The Path Leading to Sustainable Economic Growth; Shalini Mittal, Shivani Chaudhry, and Shailesh Singh Bhadauria Chapter 14. Digitisation and Artificial Intelligence in Retailing Sector – Key Drivers; Suvarna Hiremath, Prashantha C, Ansumalini Panda, and Gurubasavarya Hiremath Chapter 15. A Study on Twitter Sentiment Analysis in TOKYO 2020 OLYMPIC; Senthil Veerasamy and Susobhan Goswami Chapter 16. Smart Analytics And AI for Managing Modern Performance Management Systems; R Dhanalakshmi, Dwaraka Mai Cherukuri, Akash Ambashankar, Arunkumar Sivaraman, and Kiran Sood

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Book SynopsisEffective Project Management in easy steps will show you how to make sure your project is successful. It focuses on the key skills a manager needs to develop for a smooth running project, and a timely arrival at the finishing line.It includes examples for most key documents such as the terms of reference, business case and project plan. It addresses team building and good communications. It covers the typical project stages with helpful lists of applicable tasks and deliverables, which effectively provides a blueprint for planning an entire project. This up-to-date primer covers all key trends in project management including a chapter on Agile Project Management. If you''re a first time project manager, let this book take you through the essential project stages in easy steps, and take note of the applicable tasks and deliverables. If you''re an experienced project manager, this book provides a valuable source of inspiration for making projects run smoothly and satisfactorily. Covering risk-management together with insights on how to plan, lead, organize and control a project - simply a fountain of knowledge!

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Book SynopsisToday, no one is, nor can be, an expert in everything. In every challenge, it is easy to feel that you don''t know enough to keep up with the accelerating pace of change inside our organisations, let alone the world outside. Start with the assumption that somebody somewhere has already done what you are trying to do. How can you find out whom, and learn from them? Learning to Fly shows exactly how to put knowledge management theory into practice, sharing the tools used and the experience and insights gained by two leading practitioners. Completely updated for the second edition, Learning to Fly shares the authors' experiences from BP and other leading knowledge organisations.and incorporates new material on implementation and best practice, including free online resources. Chris Collison and Geoff Parcell show how new ideas and tools are making working and learning inseparable.Peter Senge

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Book SynopsisFrom the author of the best selling Life Coaching Handbook, The Business Coaching Handbook reveals what business coaching IS, how to assess the shape of your business and what steps you need to put in place to grow a successful business. This book has been complied for business entrepreneurs who have recently achieved the first goal of getting the enterprise up and running or, have been operating their own professional practice or business for a few years and now want to take it to the next level. Set in the same user-friendly format as The Life Coaching Handbook, this book guides the reader through a step-by-step process to coaching. It is all about knowing where you are, where you are going and the actions that you will take to get there.Trade Review"This book works as a business owners conscious and a wake up call, all in one. It reminds business owners of what they said they would do and have not yet achieved. It also introduces new ideas and methodologies for overcoming those troublesome little challenges which are so easy to avoid taking any action on until they have grown so big they have become a crisis. Every business owner should take time to read this book and if you are short on time - read chapter 3!" Carmine De leso, Director Winemaking & Production, HM Wines International Pty Ltd "Without doubt Curly Martin is in the vanguard of a movement for change which is totally in tune with the current business climate. Her depth of knowledge and insight have proved to be an invaluable tool for me in the success and expansion of my Company. I am sure that by reading the Business Coaching Handbook, and most importantly taking the action required, both existing and prospective entrepreneurs will achieve the results to which they aspire." "Highly recommended!" Margaret Edmondson - Director - Edmondson & Company Ltd"

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Book SynopsisFor years, business schools and professional consultants have turned to Sun Tzu's 2,500-year-old Chinese text for its invaluable commentary on such topics as leadership, strategy, organisation, competition and cooperation. Now the wisdom of Sun Tzu's The Art of War is made accessible to the modern reader. Not simply a new translation, this is the first book to provide a clear, easy-to-follow interpretation of the classic document. The Art of War for Executives reveals the brilliance of Sun Tzu - and shows how to win on the battlefield of modern business. The tone and insight of the original classic remain, whilst incorperating the ideas of contemporary business philosophers, like Peters, Drucker and Bennis. Here at last is an accessible interpretation of Sun Tzu's The Art of War incorperating modern business lessons to make this classic text relevant and readable for today's executive facing strategic and competitive challenges.Trade ReviewKrause puts The Art of War and its concepts in context with today's business world... easy to read and understand. -- W.C. Keppen, International Vice President, BLEThe Art of War for Executives saves the student or business person from having to mentally transfer Sun Tzu's instructions on how to wage war to how to successfully conduct a business... informative and helpful. -- John B. McKinnon, Dean, Babcock Graduate School of ManagementAn easy-to-read handbook for gaining success in all areas of competition. -- William Keppen, entrepreneur and CEOFew classic texts offer the insights that The Art of War does, and this edition brings it home to executives in the clearest fashion I've ever seen. -- Sydney Finkelstein, author of Why Smart Executives Fail

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Book SynopsisAs coaches and clients increasingly realise, the demands of business mean that it is now vital to integrate, understand and leverage cultural differences across countries and corporations. This work bridges the gap between coaching and interculturalism.Trade ReviewCoaching Across Cultures is an outstanding book that explains how to develop the new breed of leadership necessary to achieve sustainable high performance in today's global and multicultural environment. This visionary piece of work is both profound and practical. It will show you how to leverage human potential and its rich cultural diversity, to the benefit of employees, customers, shareholders and society at large. -- Dean O'Hare, Chairman and Chief Executive Officer, The Chubb CorporationPhilippe Rosinski is a leader in the coaching field. Coaching Across Cultures reveals his pioneering multi-cultural approach and innovative global perspective. His book is a treasure for anyone eager to learn how to effectively facilitate human fulfilment and responsible growth. -- Laura Berman Fortgang, author of Take Yourself to the Top and Living Your Best LifeBy integrating effective coaching practices with intercultural know-how and sensibilities, Philippe Rosinski's Coaching Across Cultures will serve personal and executive coaching practitioners from around the world for many years to come. Articulate, insightful, eminently practical, and fueled by his rich experience and deep humanity, Rosinski, moreover, convincingly makes the case for linking our personal and organizational goals with those of our communities and our planet as a whole. He makes, thereby, a much needed contribution to helping us think and act systemically - globally and locally. -- Michael H. Hoppe, Ph.D. Senior Research & Program Associate, Center for Creative LeadershipPhilippe Rosinski brings a depth of cultural understanding and awareness to the field of coaching. His work is wonderful and much needed! -- Talane Miedaner, author of Coach Yourself to SuccessFor those who are managing across countries and regions and who are willing to get the best out of that rich melting pot of cultures across all operating companies, just read Coaching Across Cultures! You will find Philippe Rosinski's book highly stimulating. -- Olivier Desforges, Senior Vice President, Unilever

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Book SynopsisFour forms of energy pulse through each of us at all times: physical, emotional, mental and spiritual. To thrive, we must recruit all four of these energies in the service of a specific mission. To be fully engaged means to be physically energized, emotially engaged, mentally focused, and spiritually vested. Jim Loehr and Tony Schwartz draw on 30 years of research and experience with thousands of world-class atheletes, FBI hostage rescue teams, emergency service workers, and corporate executives who must sustain high performance in the face of pressure. In this book they offer their precise understanding of how to help individuals and organizations manage energy to drive full engagement - along with a step-by step programme to make that happen.Trade ReviewA very compelling, pragmatic and universal model for how change occurs. The program described so clearly in On Form prompted me and many of my executives to look at life differently, not only at work but at home. I had never thought of energy as a fundamental element in everything we do. As a leader, I have learned that when I don't have the kind of energy I need to be effective, I need to quickly retreat and regroup beforereturning to the front lines. The ideas in this book have the power to change what you think is possible in your life. -- Steve Reinemund President and CEO PepsicoIn a fiercely competitive world, we are all looking for every possible advantage. The most powerful element of the Corporate Athlete training is its ability to statistically demonstrate that you can increase peoples capacity to perform. On Form lays out a program for establishing highly specific routines that produce measurable results. My team is very tough-minded and skeptical, and this program had a profound effect on how effectively we work together and on shaping our priorities on and off the job. -- Peter Scaturro CEO Citigroup Private Banking

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Book SynopsisThe need for a "master level" of coaching has never been greater in the global economy and interconnected world in which we live. Global Coaching inspires managers and coaches to find meaningful and long-lasting results through an integrated approach, combining coaching strategies from six perspectives-physical, managerial, psychological, cultural, political and spiritual. Philippe Rosinski's pioneering work in bringing the crucial intercultural dimension into the practice of coaching has won him worldwide acclaim. The first European to be designated Master Certified Coach by the International Coach Federation, he is a leading expert in executive coaching, team coaching and global leadership development. He is currently principal of Rosinski & Company, a global consulting firm that helps leaders, teams and organizations unleash their human potential to achieve sustainable high performance. He is an MBA professor for global managers at the Kenichi Ohmae Graduate School of Business in Tokyo, Japan. For more information, visit www.philrosinski.com and www.globalcoaching.proTrade ReviewThis book is one of the best I've ever read-timely, relevant and on-message . . . a significant contribution to the coaching profession. -- Katherine Tulpa, CEO, Association for CoachingA provocative, exciting and wise book! Rosinski's work draws on a well presented range of material, from psychology to medicine, economics to physics, philosophy to mysticism and beyond-and challenges us to open up to new ways of thinking. He presents well-written business coaching cases and examines how embracing multiple perspectives will enhance our coaching and enable our clients to become more effective. -- Prof. Carol Kauffman, Harvard Medical School; director, Institute of CoachingGlobal Coaching is a comprehensive guide for coaching those who will lead us into a new world of work! -- Darelyn DJ Mitsch, MCC, President, the Pyramid Resource Group, author of Team Advantage and past president of the International Coach FederationFinally, an enlightening book that recognizes the need for a new multidisciplinary approach to navigating the vast sea of complexity that surrounds us. -- Adolfo Martini, Learning for Development Director, Europe, L'orealA comprehensive mapping of concepts, tools and practical information to address leaders' multifaceted challenges. I highly recommend this book. -- Vincent Lenhardt, President of Transformance Pro and senior advisor for the Boston Consulting Group

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Book SynopsisPrinciples and Practices of Bar and Beverage Management: raising the bar is a comprehensive text and resource book designed to explain the latest developments in and new complexities of managing modern bars- be they stand alone or part of larger institutions such as hotels and resorts. Consumer expectations have changed and a bar today must deliver an integrated social experience in a safe modern environment, which also offers the latest products and services in a professional and engaging fashion. Against a background of increasing competition and an increasingly sophisticated customer base this text has been designed to support the bar and beverage skills of students and professionals. It will be the primary reference source in meeting the professional skills and development needs of those who aspire to a career in the bar, restaurant and hospitality industry. It gives the reader- * A complete guide to every aspect of bar management from customer care, marketing, beverages and beverage management, the economic context and bar technology- to key issues of health and safety; * A well defined pedagogic structure giving objectives and learning outcomes, discussion points, further reading and end of chapter summaries; * Links to relevant web, visual and audio- resources; * A clear logical progression through all the key topics plus the technical skills, practices and latest developments in the bar and beverage sector; * Over 200 explanatory illustrations and tables covering all types of bars and beverages from around the world; * Numerous examples and case studies from within the bar and beverage industry It will fully meet the needs of students currently on full and part-time programmes worldwide in the fields of bar, restaurant, hotel, hospitality and food and beverage management in universities, hotel schools and a wide range of vocational courses. It will also be a superb reference for professionals developing their careers in the industry.Table of ContentsPreface; Ch 1 The Pub and Bar; Ch 2 The Role of the Bartender; Ch 3 Customer Care; Ch 4 Responsible Service of Alcohol; Ch5 Food and Beverage Equipment; Ch 6 Food Safety and Hygiene in the Bar; Ch 7 Handling Cash and Payments in the Bar; Ch 8 Sales and Marketing; Ch 9 Safety and Security in the Bar; Ch 10 Stock and Beverage Control; Ch11 Food in the Bar; Ch 12 Cultural Diversity, Intercultural Awareness; Ch 13 Waste Management; Ch 14 Food and Beverage Service Procedures; Index

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Book SynopsisPolicing is at a crossroads. At a time of unprecedented cuts and increasing levels of demand, the British police service (like many others) faces enormous challenges. Under the most radical reforms the service has ever experienced, its leadership is looking for new approaches that can maintain levels of service delivery and secure efficiency, accountability and public confidence. Recent history shows that applying private sector business models to the public sector often generates hidden costs and unintended consequences that damage productivity and morale. In spite of this evidence, reform programmes and prevailing management practices still seek to enforce approaches that have demonstrably failed. In Intelligent Policing, Simon Guilfoyle proposes a simple and elegant solution that refocuses organisational activity on the service user. Drawing on his own experience as a police officer, he uses a range of evidence to explore the possibilities that systems thinking offers. He clearly outlines how a systems-based approach can bring greater efficiency, improved service delivery, enhanced morale and reduced cost. He shows that the practices and models proposed in the book can be implemented immediately and insists that senior police leaders and policy makers have an ideal opportunity to make lasting improvements today that will resonate throughout policing and leave a positive legacy for the future.. Intelligent Policing is a rich resource for those - in the UK and around the world - who care about delivering an effective policing service in the 21st Century. It will also interest systems theorists for its practical approach to policing and inform academic debate in the fields of management and human behaviour.Trade ReviewThis book could be game changing for the police service. Systems thinking theory can be viewed as complex and challenging, but not for Simon Guilfoyle. In this book he provides a comprehensive and cohesive explanation of the theory based on years of research and his practical experience of applying systems thinking in a policing context. This book provides you with everything you need to know to introduce systems thinking in your workplace, and to convince others to do so too!" Irene Curtis,(President of the Police Superintendents Association of England & Wales) "Traditionally, policing has been 'managed by default': officers are deployed with little heed paid to what they should do and how they should do it. They are usually just left to 'just get on with it'! However, there is much that the police do that they share with other organisations. Suspects need to be admitted into custody, interviewed, fingerprinted, whilst elsewhere witnesses may need to be identified and interviewed. This may entail a more or less complex array of officers and civil staff performing different, but interlocking activities. How can such routine activities be organised and managed better than they are? Simon Guilfoyle thinks he has the answer. This comes not just from a theoretical approach developed far from the streets where real officers must work, but from a fusion of theory and practical (but reflective and thoughtful) experience of policing. Simon Guilfoyle is both an academic and a practitioner, holding the rank of Inspector in the West Midlands Police in which he has served for 18 years. Written in an accessible and engaging style this book will provoke as well as inspire its readers. Those readers should not only be other police officers, but anyone with a professional interest in policing." P.A.J. Waddington, Professor of Social Policy, Hon. Director, Central Institute for the Study of Public Protection, The University of Wolverhampton "Simon Guilfoyle's book is the ultimate antidote to the tick-box culture that has spread through our public services like a computer virus in recent decades. However, whereas others merely point out the absurdities and distortions that may derive from unthinking application of performance targets but have no credible alternative, Guilfoyle has shown that the problem is targets not measurement. To demonstrate this, Guilfoyle takes the reader on a fascinating journey through the various techniques of managing quality from Deming onwards, showing how statistical process control can, through analysis of variations, tell us far more than targets which distort whatever they are intended to measure. What makes Guilfoyle's book different is that these concepts and theories are not only presented with a wealth of practical examples from policing and other fields, but the author's approach is itself developed from experience gained over many years as an operational police officer working and managing in one of the UK's most challenging urban environments. The book is thus no armchair polemic or technocratic discourse, but a set of principles, theories and techniques that have been tried and tested over years. What it shows is that there is no substitute for applying intelligence to the problem of quality in public service delivery, and that the shortcut that performance indicators appear to offer is an illusion that can have devastating consequences. Guilfoyle's book presents complex theories and techniques in a clear and engaging style that is accessible without being simplistic and is ideally suited to use on training courses as well as being an ideal textbook for public sector management. Although the book is primarily concerned with policing, its message and methods will be both relevant and revelatory for students of any field of public service and for public managers at any stage of their career." Dr Adrian Campbell, Head of Masters in Public Administration (MPA) programme,School of Government and Society, University of Birmingham "Simon is a 21st century police officer. He really cares about improving how the police perform their duties. His insights into Systems Thinking and Performance Measurement within UK Policing has developed a cult following within most of the national forces. This book distils and makes accessible Simon's acumen, expertise, empathy and mass of experience and conveys it humorously and articulately to show police officers, both frontline and commanding, that by applying these principles they can make the world a better place." Dr. Mark Johnson,Associate Professor of Operations Management, Assistant Dean (Executive Education). Systems Editor, International Journal of Physical Distribution and Logistics Management, Warwick Business School, University of Warwick "Simon Guilfoyle's Intelligent Policing will rightly attract the attention of police leaders and the policed public throughout the country. By describing his own experience, the lessons he draws should inspire every public service manager. Management is a simple activity that with the best of intentions most managers constantly make more difficult. But by thinking of organisations as systems, and focusing on purpose, demand and capacity, they give themselves the means of keeping it simple (not easy!). The good news is that using these principles managers can transform performance, morale and public perception by doing less of the bad stuff and more of the good. And not just at the top - at every level in the organisation. He did it - so can you." Simon Caulkin,Writer and Management commentator "Targets, MBO, cost-cutting and other misguided management behaviour is demotivating officers, destroying performance and eroding public confidence. In his book, Guilfoyle offers a comprehensive and compelling alternative that should be on every Senior Officer's agenda." Hazel J Cannon, Director of The Deming Forum "This book tears the faltering heart out of the way things have always been done and replaces it with a super-sleek, ultra refined approach that will leave many senior management chilled to their very bones! Inspector Simon Guilfoyle encourages managers, most of whom are stuck in a world of performance targets and knee-jerk priorities, to ditch their current belief systems and adopt a 'systems thinking' approach to their work. A proportionate, measured response will always reap far greater rewards than one born from uninformed management interference based on insufficient and inappropriate data. A real eye-opener for those who currently seek to prove their worth through the presentation of skewed statistics and re-invention of old policy. Bin the targets, acknowledge that there are some acceptable risks and empower your staff - just a few of the changes that might actually make a difference. I just hope that there are some out there who are brave enough to take up the challenge - " Minimum Cover, The Police Officer Blog http://minimumcover.wordpress.com/

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Book SynopsisHave you been chosen to chair a group or a meeting for the first time? In the Chair is a practical, up-to-date and comprehensive guide to how to become the successful Chair of any body, whether it's the organisation you work for, a community group or charity, or a public or company Board. What qualities and skills do you need? How should you approach your group and its members? How should you prepare for and conduct meetings? How do you arrive at decisions, and cope with difficult situations and people? Inside you will find invaluable advice on chairing formal Boards and working with Chief Executives, as well as how to approach special kinds of meeting, including formal and public meetings, conferences, appointment panels, bilingual meetings and videoconferences. In the Chair will benefit anyone keen to make participating in groups and meetings a productive and enjoyable experience.

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Book SynopsisBeing a leader in education is an always-on job. There’s always more to do, more staff and children to help. So how can a leader ensure that they are doing the right things, at the right time, without burning themselves out?Professor Toby Salt has worked in some of the hardest, most stress-inducing jobs in the wider education space, as well as juggling a large family. How did he make it work? Sometimes with great techniques, sometimes with bitter experience.The Juggling Act gives leaders in education and the wider public sector clear advice about how to manage the constant juggling act of professional and personal life. It reveals how to handle the logistics of management life: meetings, time management, technology. As well as how to handle the emotional parts: births, deaths, redundancies, missing your kids’ important moments, sticking to your values, and everything in between. It is an accessible read filled with anecdotes humour and experience.

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Book SynopsisWe live in powerful times. A rolling crisis that is both real (there are consequences), conceptual (horribly complex to grasp in its multiple dimensions)and existential (shaking the inner foundations of our worlds).These emergencies are not distinct: they are all connected and now hunt in packs. But it is the existential emergency, the human consequences of living in powerful times, that now dominates the scene. That is the subject of this booklet. For it is in the boundless potential of the human system, the ways in which we choose to live our lives in patterns of relationship with other lives, that our hopes for recovery and renewal ultimately lie.''Spaces for Growth'' is both a manual and a rallying call. It explores the settings and the environments we need to discover and to create, as hosts and guides, to enable individuals, groups, organisations, communities, institutions, human beings in all formations to expand, to develop and to grow. In this way we will, together, rise to the occasion.

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Book Synopsis** This beautifully produced, limited hardback edition features an exclusive gold foiled jacket. ** Why is it that when a crisis occurs some people immediately, instinctively step up and lead, as though hearing a calling? Are they just wired that way, born to lead? Or do certain moments in their lives put them on a path to extraordinary leadership? The Call to Leadership: Unlocking the Leader Within in Times of Crisis reveals the true essence of leadership in times of extreme challenge. Beyond the technical aspects of leadership, this book goes deep into the hearts and minds of global decision makers at the highest level. Through exclusive interviews, twenty C-suite leaders from the travel, tourism and aviation industries share their unique perspectives and never-before-heard personal stories on how they led through one of the most challenging times in modern history when the world was literally grounded – the COVID-19 pandemic. Rigorous as a study of exceptional leadership, their very real revelations and raw reflections offer invaluable insight into how you can control and navigate your own personal or professional crises, emerging stronger on the other side.

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Book SynopsisIn Learning For Success, authors Peter Storm, Chantal Savelsbergh and Ben Kuipers contend that most projects have two different but complementary aims: to perform and to learn. Learning helps the performance of the current project and of future projects. It works in the reverse also: good performance stimulates the desire to become even better, which leads to discovering how to do it. In other words, good performance drives the desire to learn. How well do these principles bear out in practice? This book, subtitled How Team Learning Behaviors Can Help Project Teams to Increase the Performance of Their Projects, presents research on whether team performance and team learning are positively related. Simple laboratory experiments have shown this to be the case, but the authors test to see whether or not the same holds true on real-world projects, which are more complex, longer and more difficult.

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Book SynopsisThis book uses relatable case studies to dispense practical financial advice to educators. Written by an expert team of four award-winning economics educators, the book provides an engaging narrative specifically designed for teachers and their unique financial needs. Educators are attracted to the teaching profession for numerous reasons. Prospective teachers enter the profession believing it offers a certain level of job security and good benefits, usually including a defined-benefit, state-funded pension. But things are changing. Pensions vary widely from state to state and even within school districts. Many private schools do not offer even basic 403(b) saving plans and, when they do, they are often not very generous. Much the same can be said of many charter schools and private colleges and universities. The book consists of fourteen chapters covering a comprehensive group of topics specifically curated for educators teaching at the K-12 and university level, including saving for retirement, managing debt, investment strategies, and real estate. Each chapter begins with a case study of an educator in a specific financial situation, which sets the scene for the introduction and explanation of key concepts. The chapters include a Q&A section to address common questions and conclude with a “Financial 911” focusing on a financial emergency related to the chapter topic. Table of ContentsChapter 1: Yes, Teachers Can Be Financially Fit.- Chapter 2: Spending and Saving: A Guide for Teachers.- Chapter 3: Earning Extra Income.- Chapter 4: Teachers’ Wheels: Cars and Transportation.- Chapter 5: Walls and a Roof: Housing for Teachers.- Chapter 6: Managing Credit and Debt.- Chapter 7: Investment Basics for Teachers.- Chapter 8: Retirement for Public School Teachers.- Chapter 9: Saving for Retirement: Options for Charter and Private School Teachers.- Chapter 10: The Higher Education Connection.- Chapter 11: Educators and Insurance.- Chapter 12: Unconventional Risk Management.- Chapter 13: Teachers in a Market Economy.- Chapter 14. Don’t Keep It a Secret.

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Book SynopsisThis book focuses on human behavioural processes and describes them from an interdisciplinary perspective. It introduces readers to the main theories and approaches in the field of organisational development and change (ODC), and discusses their relevance and purpose with a clear focus on improving how readers perceive and handle change. The book is tailor-made for business students without any background in the humanities, helping them to conceptualise organisational development and change, and to practically organise interventions to increase organisational effectiveness. The book’s goal is to help future managers and consultants recognise and handle the ‘full situation’, which includes purposes, people and relationships. Furthermore, it elaborates on those theories and instruments that can deliver real benefits to real people working in real fuzzy and complex circumstances, and includes several practical cases focusing on the role of the interventionist.Table of ContentsIntroduction.- Change Management.- Organisation Development.- Beyond Organisation Development.- Large-Group Interventions.- Changing and Learning.- Change Dynamics.- A Complexity Perspective.

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Book SynopsisThis book explores the interaction between sustainability, corporate responsibility, consumers, and the market. It aims to discover if consumers are seeking out small, ethical, socially responsible firms to buy from rather than large corporations; if markets and organisations are supported by a new sensitivity to social responsibility and sustainability ideas; if the integration of corporate responsibility strategies and practices change how market sectors are assembled. Bringing together international case studies – including research on the Italian wine industry, German butchers, Spanish football, Polish marketing and the Portuguese financial sector – this book is valuable reading for scholars working on corporate social responsibility, sustainability, and good governance.Chapter 12 is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.Table of ContentsIntroduction: an overview of the book, the importance of corporate responsibility and sustainability in the creation of various markets. A summary of every chapter, and how different chapters link together. Editorial team. Section 1: Changing Market Systems In this section, we provide chapters that explore changing market systems, including how these can be made more responsible and sustainable. The section includes: models of capitalism and institutions (Chapter 1), a systematic review of CSR and social enterprise literature (Chapter 2), ways to transform linear market systems from linear to circular structural arrangements (Chapter 3), corporate responsibilities towards minority stakeholders like indigenous people or remote communities (Chapter 4), and it ends with an intercultural study on whether consumers’ value systems impact sustainable consumption of groceries (Chapter 5). These chapters include both conceptual and empirical work. Chapter 1. Models of Capitalism, Institutions and Corporate Social Responsibility Robert Kudłak, Adam Mickiewicz University in Poznań One of the intriguing research topics related to corporate social responsibility (CSR) concerns the noticeable discrepancies in terms of the level of CSR uptake across economies. These discrepancies are especially well noticeable among well developed countries such as the USA and Western European countries. The purpose of the paper is to show that the differences in the level of CSR involvement between countries result from the distinct institutional environments characteristic for the different models of capitalism, particularly, for different models of the welfare state. The respective models of welfare stare vary in terms of how the institutional arrangements determine the form and level of public delivery of social services such as health care, pensions, education, culture and social assistance. Using the comparison between Anglo-Saxon (USA) and Western European countries, it is argued that companies operating under stronger institutional pressure occurring in countries with an extensive welfare state model (such as Western European countries) are less likely to engage in voluntary provision of social services such as health care, pensions and education. In contrast, when companies operate in countries with a relatively minor role of the state in creating and redistributing well-being (e.g. the USA) and a relatively low institutional pressure in this regard, it increases the chances of their involvement in socially responsible activities. Keywords: models of capitalism, welfare state, institutions, social services, corporate social responsibility Chapter 2. ‘Fruits of the Same Tree’? A Systematic Review of Corporate Social Responsibility and Social Enterprise Literature Sadaf Shariat, University of South Wales & Zahra Khamseh, University of Minho This paper presents the first systematic review of the literature in the area of intersection between Corporate Social Responsibility (CSR) and Social Enterprise (SE). We have reviewed 50 scholarly articles in social entrepreneurship research focused on the comparative analysis of CSR and SE published during the period 2009 to 2019. Reviewing the selected articles, we identified different views regarding the overlap between SE and CSR. Social Enterprise may be viewed as a CSR model (Permana & Mursitama 2018), and one may argue that SE and CSR seem like ‘fruits of the same tree’ (Page & Kartz 2011), or that they are ‘both socially constructed societal processes’ (Grant & Plakshap 2018). Nevertheless, some critics find the differences between CSR and SE more striking than similarities or even ‘lamentable’ for some CSR proponents. It is argued that they receive support from different sources and that they embrace different social missions and intended beneficiaries (Page & Kartz 2011). This paper investigates the above arguments and many more issues regarding the overlap between the two concepts to shed light on the ambiguity in current SE and CSR literature. The novelty of this research is to develop a better understanding of the relationship between CSR initiatives and SE organisations and activities. The paper presents a comprehensive discussion of comparative studies of CSR and SE to identify future fields of research. Through a review of literature, we demonstrate the key questions and notions that are discussed in the literature, issues that have been previously assessed only to a very limited extent and a number of gaps and shortcomings that deserve further investigation. The results of this study would be beneficial for researcher or practitioners with an interest in CSR and SE. Keywords: Corporate Social Responsibility, Social Enterprise, Social Impact, Literature review Chapter 3. In Search of Morphogenetic Mechanisms to Transform Marketing Systems from Linear to Circular Structural Arrangements Nicola Thomas, De Montfort University Sustainability challenges the linear production and consumption model that currently shapes global marketing systems. In contrast, the Circular Economy (CE) seeks to transform market structures, resources and material flows from linear to circular arrangements. Despite CE’s broad appeal, its uptake remains low; scant theoretical attention is paid to how marketing systems transition and transform. This lack of theorising restrains society’s ability to shift towards a circular economy. This chapter explores the application of Archer’s social realist theory, The Morphogenetic Approach, to better understand how these systemic shifts could be better realised in the global fashion system. Four complex causal mechanisms are identified to illuminate how the system could be causally reconfigured to enable a circular transition. Systemic implications for theory, policy and practice are deliberated. Keywords: circular economy, marketing systems, systems change, morphogenesis, transition Chapter 4. Transnational Activism on Minority Stakeholder Saliency: CSR in the Developing Region Context Kamala Vainy Kanapathi Pillai, Open University Malaysia (OUM) While corporate social responsibility (CSR) discourse continues to gain more attention in developing regions, corporate responsiveness tends to primarily revolve around key stakeholder groups like customers, shareholders and employees. What about CSR towards minority stakeholders like indigenous peoples or remote communities? The study expounds on corporate practice involving mega projects in the era of Sustainable Development Goals (SDGs). Did you know that tropical rainforests, represents the earth’s carbon sink? Deforestation of the tropical rainforests contributes to more than 15% greenhouse gas emissions, posing a grand challenge to SDGs. In the advent of mega hydroelectric dams as renewable energy resource, thousands of hectares of rainforest areas are being deforested; leading to displacement of Indigenous peoples, accelerated loss of biodiversity and ecological impact. Corporate responsibility towards social and environmental concerns has never been more pressing. A striking phenomenon is the emergence of non-governmental (NGOs) initiatives through transnational activism, driving heightened governance and corporate practice towards sustainability. This paper expounds on insights from a longitudinal, five-year study with mixed methods approach in examining prevalent CSR practices, influence of transnational activism and implication on management and leadership in a developing region context. The case study revolves on Malaysia and the Borneo Rainforest. Theoretical foundation: This study is guided by the stakeholder theory and stakeholder identification salience model. Contribution of Study: The insights contribute to theoretical extension of the stakeholder identification and salience model for CSR with a socio-cultural perspective and leadership approach for adaptation in a developing region context. Keywords: CSR, transnational activism; developing region; Borneo; stakeholder theory Chapter 5. Do Consumers’ Value Systems Impact their Consumption of Sustainable Groceries? An Intercultural Study Udo Wagner & Sophie Strobl, University of Vienna This research aims to reveal cultural discrepancies in the purchase motives of groceries with environmentally friendly product attributes. For the purpose of measuring cultural influences, we chose interculturally validated values as explanatory variables. The conceptual model builds, on the one hand, on Schwartz’s value theory (1992)—especially on the altruism vs. selfishness dimension; on the other hand, the Value-Belief-Norm model from Stern, Dietz, and Guagnao (1995) provides a means to explain how consumers’ values affect their behaviors (via opinions and norms). Based on theoretical reasoning, we offer two research hypotheses, namely, that altruistic persons are more inclined to purchase groceries with ecological or social product attributes than are selfish persons, and that micro- and macroenvironments are important drivers of consumer behavior. These hypotheses were qualitatively tested by means of expert interviews and focus group discussions. Research was conducted in the two culturally distinct countries of Austria and Sri Lanka. Results imply a positive effect of biospherical, altruistic, and egoistic values on the purchase of sustainable groceries. These observations seem to hold true irrespective of culture, but the strength of the relationship between the variables is moderated by country-specific factors, such as product price and availability, as well as individual factors, such as awareness of ecological and social issues and trust in certification. Keywords: sustainable groceries, value system, industrialized vs. emerging economies Section 2: Making Market Sectors Responsible In this section, we focus on ways in which various market sectors can be made more responsible and sustainable. These chapters therefore contribute to knowledge on sector specific CSR. It includes chapters on sustainability and omnichannel strategies in the Italian wine industry (Chapter 6), competency management for integrating sustainability in the vocational education of German butchers (chapter 7) and a CSR map in the case of Spanish professional football league (Chapter 8). Finally, the section ends with two chapters that discuss the banking sector in Poland and Portugal: and an exploration about risk of unethical behaviour in the Polish financial sectors (Chapter 9) and banks non-financial reporting in Portugal (Chapter 10). Chapter 6. Sustainability and Omnichannel Strategies in the Italian Wine Industry Marta Galli, Roberta Sebastiani & Alessia Anzivino, Università Cattolica del Sacro Cuore The sustainability issue in the Italian wine industry is increasingly gaining momentum. The general principles about sustainability, given by the Organisation of vine and Wine (OIV) in the 2016, are about environmental, social, economic and cultural stances. Indeed, sustainability is not only the respect of the environment, the reduction of wastes and pollution and the biodiversity, but it is also linked to social, cultural and economic dimensions. The intangible aspects such as the culture, the landscape, the history, the traditions and the human capital that is contained in a bottle of wine are the basis for sustainable quality, from the vineyards to the wine. Wineries today leverage on sustainability in order to obtain a competitive advantage, efficiency and brand image. However, consumers are still not always aware about the characteristics of a sustainable product and thus they are not always willing to pay a higher price for it. The aim of the paper is to investigate how in particular small and medium Italian wineries implement sustainable practices and the impact of omnichannel strategies on the communication of sustainability issues to consumers. In order to pursue this, aim we collected data through a survey involving more than 100 Italian small and medium wineries and 15 direct in-depth interviews to wineries’ managers and key informants. Findings suggest that the sustainability challenge is becoming a “must have” for small and medium Italian wineries and that their focus is increasingly on the relationship with the different stakeholders but in particular with the consumers in order to co-define and a co-create value. Wineries still prefer to communicate the nature of their products through the physical contact and for this reason they organize activities in the cellar and promote the discovery of the “terroir” with winery tours, wine tastings and lunches with local products. Nevertheless, the most advanced ones have started to introduce the use of social media and have launched e-commerce platforms. Interestingly, the integration of off-line and on- line strategies is impacting both on the development of sustainable practices and their diffusion among consumers through the creation of a unique and seamless experience. Keywords: Sustainability, Omnichannel strategy, Wine industry, SME Chapter 7. Trans-Sustain - Transversal Competency Management for Integrating Sustainability in the Vocational Education of German Butchers Carolin Ermer, Julia Schwarzkopf & Kai Reinhardt, HTW Berlin Business School, Hochschule für Technik und Wirtschaft Berlin The food industry is in a state of flux, and with it not least the butchery trade. The profession of the butcher is one of the oldest traditionally grown trades. But this profession has changed dramatically in recent years. The professional role of the butcher itself has changed from traditionally pure slaughter and sausage production to the creation and refinement of meat-based products. Besides, this profession experienced a noticeable loss of image, which is also reflected in the declining number of employees. The decrease in the number of employees further accelerates by the persistence lack of applicants in the butchery sector. In addition, there is a lack of modern and state-of-the-art concepts in vocational training for butchers. In this respect, sustainability is one of the most pressing topics that should be covered and understood in and by this occupational field. In this paper we therefore discuss a systemic approach to vocational training for buchters: transversal competency management. This concept links the world of knowledge acquisition of apprentices in the profession with the context of sustainability, which might lead to a far more “osmotic” learning behavior within the butcher's profession. Keywords: Sustainability, Vocational Education, Competency Management, Butchers Chapter 8. The map of Social Responsibility of the clubs of the Spanish Professional Football League Roberto Fernández-Villarino & José Andrés Domínguez-Gómez, University of Huelva For many years, football has not only been an industry with a high economic impact, but also with an undoubted social impact. This is evident both in the specialized literature and in the normative references themselves. As an example, the Resolution of the European Parliament of 29 March 2007 on the future of professional football in Europe (2006/2130 (INI), section B) states: "football plays an important social and educational role and it is an effective instrument of social inclusion and multicultural dialogue". The purpose of this paper will be to develop a descriptive diagnosis of the state of Social Responsibility of the clubs belonging to the Professional Football League of Spain. We will try to identify elements such as the type and scope of their activities and projects, degree of collaboration or participation with other entities, level of relationship and dialogue with their stakeholders or the link between their social projects and the problems perceived by society. These results will offer us, where appropriate, a framework for comparison with the data we have from other leagues in Europe. The objective will be to identify: a) possible tendencies of evolution and social performance in the field of contemporary Professional Football; b) common patterns or habits of social performance based on territorial issues; c) to know the strategies of approaching followers and fans, in order to analyze if the consumers of the football industry (especially those who consume football on television) show greater closeness or rejection to the clubs according to their Social Responsibility strategy. Keywords: Social Performance, Corporate Social Responsibility, Social impact, local stakeholders, professional Football, ethics and sustainable business Chapter 9. ‘Taming wolves’: The High Risk of Unethical Behavior in the Polish Financial Sector and Possible Solution Marta Kightley, Warsaw School of Economics The purpose of this paper is to show that very low financial knowledge and very high trust in the banking sector in Poland in the light of low level of ethics pose high risk of misconduct towards the retail customers. Recent examples of financial scams ill-advised or mis-sold financial products such as: Amber Gold Ponzi scheme, Swiss franc denominated mortgages or GetBack corporate bonds prove the case. The author looks into the mechanism behind unethical behavior in financial industry. She also shows that post-crisis regulatory framework takes into account common behavior bias that make it often difficult for retail customers to make fully rational decisions. Given the evidence the author argues that current financial consumer protection architecture in Poland is flowed. She argues that financial consumer protection should be among top priorities for Polish Financial Supervision Authority, at the same time splitting prudential supervision with financial conduct supervision might be recommended. Key words: Ethics in financial services, Financial knowledge, Trust in banking sector Chapter 10. Banks’ Non-Financial Reporting: Empirical Evidence from Portugal Aldina Lopes Santos, Escola de Economia e Gestão & Lúcia Lima Rodrigue, Universidade do Minho Non-financial reporting is based on the construction of a more inclusive society and a more sustainable economy, so that societies increasingly require companies, banks included, to act responsibly and transparently. Directive 2014/95/EU about non-financial reporting was transposed in Portugal by the Decree-Law 89/2017, which is part of the Portuguese legislation concerning the non-financial statement. This decree-law establishes that all large companies which are public-interest entities and which, at the balance sheet date, exceed an average of 500 employees during the year, must include a non-financial statement in their management report. The non-financial statement should contain enough information for an understanding of the evolution, performance, position and impact of the company's activities, with at least environmental, social and worker issues, equality between women and men, non-discrimination, respect for human rights, anti-corruption and bribery, including: brief description of the business model of the company; policies followed by the company, including due diligence procedures applied; results of such policies; associated risks; and key performance indicators relevant to your specific activity. The purpose of this study is to evaluate compliance with these regulations by banks in Portugal, in the first year of application (2017). Collected data indicate that the regulations were mainly fulfilled, since the main topics are disclosed. However, the information disclosed shows that there are differences among banks in terms of communication, detail and specificity. Overall results suggest that regulations should advance more in the standardization of the information, to improve comparability between banks. Keywords: Banks, Disclosures, Directive 2014/95/EU, Non-financial reporting, Portugal Conclusion: concluding thoughts from the editors and key recommendations for practitioners and academics, based on the contribution of the authors. Editorial team.

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Book SynopsisThis book presents a strategic decision-making process (i.e., scenario planning) to help managers build supply chain infrastructures that can adapt to uncertain shifts in the business environment. The authors detail the process for developing and applying scenarios for strategic planning in organizations playing three different roles in supply chains. Using three cases in which the process was applied in association with the MIT Center for Transportation & Logistics, this primer also explains how companies can monitor their business environments to decide when to take the necessary steps to adapt their supply chain strategies and assets. The lessons learned are applicable globally: in first-world free-market economies, emerging countries and poorer nations, as well as the states where the government plays a strong role in the economic activity. For companies looking to assess the numerous drivers shaping their supply chains and use that information to make living strategic plans, this book will teach you how to build adaptable and agile supply chains. It will explain how to approach long-term investments in your organization.Table of ContentsChapter 1: Introduction.- Chapter 2: Managing Supply Chains: Three Organizational Roles.- Chapter 3: Scenario Planning: A Tool for Organizational Learning and Foresight.- Chapter 4: Designing Scenarios to Aid Strategic Planning in Supply Chains.- Chapter 5: Scenario Creation in Supply Chain Contexts.- Chapter 6: Scenario Application: General Steps.- Chapter 7: Scenario Application in Supply Chain Contexts.- Chapter 8: Learning from Scenario Applications.- Chapter 9: Appendix.

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Book SynopsisThis book guides human resource managers and professionals on how to manage organizations and its employees through bankruptcy and organizational change. While many books on bankruptcy are written from the perspective of bankruptcy attorneys and bankers, this book focuses on the employee communication and organizational aspects of bankruptcy from an HR and C-Suite perspective. It provides a deep understanding of the impact of bankruptcy on organizations and how to manage communication and employee engagement during this transition. The book also provides valuable and practical checklists and templates for employee communiqués, frequently asked questions, and preparing court-ordered information.Table of ContentsChapter 1. Types of Corporate Bankruptcies.- Chapter 2. Understanding How the Company Got Here and the Importance of Employee Engagement.- Chapter 3. Creating an Effective Employee Retention Plan.- Chapter 4. A Bankruptcy’s Effect on Benefits and the Barrage of Information Requests.- Chapter 5. Embarking on Change.- Chapter 6. Bold Communication.- Chapter 7. Bold Leadership.- Chapter 8. Be Mindful of You.- Chapter 9. Lessons Learned.- Chapter 10. Some Final Thoughts.

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Book SynopsisOne of the core functions of any successful business is the ability to manage and adapt to risk. In a global environment characterised by complexity, it is vital to be able to understand where risk lies and how it impacts upon business.This textbook presents a series of meta-level trends, including as geo-political risks, climate change, and technology, and explores how they are forming and reshaping the risk environment of business. Using a mix of micro and macro level analysis, students will be able to understand how seemingly random, global events, pose challenges for firms. Representing a bold sea-change in the study of international business, this book emphasises the practical elements that students will need to understand in order to succeed in the real world. Readers will not only learn how to understand and read risks in international markets, but they will also benefit from a tooklit to help them assess these processes. Ultimately, this textbook will furnish students with a full appreciation of the importance of risk in international systems.Table of ContentsChapter 1: The Nature of Risk in the International System This chapter will seek to define the main concepts and frameworks to be utilised within this book. The form and nature of risk will be explored as will the multi-scalar nature of the international system. The chapter will offer initial explorations of the links between the two and outline the mains meta level risks/trends to be addressed within the rest of the book. Chapter 2: Globalising the Business Model This chapter will introduce readers to the concept of the business model as well as exploring the nature of risk within them. In so doing, the chapter will outline how globality places adaptive tensions upon business models by reshaping the context through which risk impacts upon a firm’s value creating capabilities whether in terms of operations, markets, partners, etc. Chapter 3: The State in the International System IB is based upon the operations of business between and within states. Thus on both a standalone basis - and as a result of interdependencies - an understanding of states as agents of change within the international system is needed. The chapter will assess the notions of how the state shapes and adapts to risk within the global system. The chapter will also look at different types of states and how risk tends to vary across them. Chapter 4: Geo-economic Risks These are risks to business sourced from shifts or changes in the global economic system that have an impact that is International in nature . Such changes can be either random or emerge as a result of processes within the global economy. The chapter will address the main forms of macro-economic risks that have the potential to impact upon the sustainability of business. Thus the chapter will look at patterns of growth, trade, investment and so on and explore how trends in these indicators alter the opportunities/risks faced by the global business system. Chapter 5: Environmental Risks This chapter will examine how long term changes in the natural environment are reshaping risks at the micro and macro level. This can be through naturally occurring events and processes that can impact upon international operations through disrupting supply chains etc. There is also the human sourced environment changes (such as climate change) and how policymakers and consumer concerns in this area is impacting (both negatively and positively) upon the operation of the international system. Chapter 6: Geopolitical risks The ability of firms to operate across borders will in no small part be defined by the relationships between states. This matters to business as globally stretched supply chains are at risk of disruption should state relations decline. Consequently, geopolitics can have a large impact upon firm performance. This chapter will not only explore the broad consequence of geo-political risk for business but also examine the main geo-political processes currently at play within the global commercial system are shaping the risk environment for IB. Chapter 7: Societal Risks Social risks have been emergent themes throughout the economic system shaped by a mix of factors such as changing demographics, inequality and immigration. This chapter in addressing these issues seeks to explore the main social tensions within the global system and how these are reshaping the effective operation of the international system. It will seek to assess the potential for instability from such processes as well as understanding the responses to such trends. Chapter 8: Technological Risk Businesses operate in shifting technological contexts has the potential to alter the risk context at both micro (for example commercial obsolescence) and macro (for example security) levels. The emergence of new technologies based on AI or the rise of additive manufacturing have the capability to reshape the form and nature of the international system and its operation. The chapter will identify the core themes in technological change and how such meta-trends are altering our understanding of IB. Chapter 9: Infrastructural Risk Activity at both macro and micro levels operates in a complex spatial system that depends upon multi-level (national, international, etc.) infrastructures to support activity across space especially with increasingly elongated, complex supply chains. This exposes both businesses and state to risks created by disruption (either natural or human) to economic infrastructures. This chapter will seek to explore these risks not just within man-made structures but also across the global commons and how these can shape the value creating capability of the system. Chapter 10: International Business and Risk This chapter will bring the analysis within the previous chapters together to develop a holistic perspective on risks within globalised business models. The chapter will seek to offer practical guidance in understanding how to assess risks within businesses that operate within increasingly complex international environments.

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Book SynopsisInnovation and Collaboration in the Digital Era provides a holistic approach to collaborative innovation, innovation management and innovation leadership. It is full of practical advice and includes 34 interviews with high-level politicians, innovation industry leaders, academics and entrepreneurs discussing the reality of innovation and how to create change for a positive impact. Many quotes are included from researchers and practitioners in the innovation field who have participated as guests in the author’s podcast “Business of Collaboration” or in interviews with the Collabwith Magazine which she produces. This is a powerful book full of practical frameworks and one-page canvases which act as reminders of the value of making needs and expectations explicit. The author provides frameworks and tools that can be used to support collaboration journeys across different sectors and organizations. She also offers clarity to the reader for their innovation journey and brings a new perspective on how to innovate and understand innovation. Jara Pascual focuses on the importance of managing emotions and feelings of frustration which can be very common during a collaborative innovation process. She explores the interaction between Emotional Intelligence and business and shows how to remove and manage frustration and how to produce a positive outcome. Innovation and Collaboration in the Digital Era will empower the reader to take action and show how to change your conversation about innovation and collaboration.“Jara Pascual, with colleague Celia Avila-Rauch, has been able to distill and apply the ability model of emotional intelligence to the art and science of innovation and innovation leadership. In our work we note that feelings are not always facts but that emotions as a form of data. More than that, emotions can assist or facilitate with decision making, creativity and innovation rather than getting in the way, but only if leaders are “smart” about emotions and develop and deploy their emotional intelligence skills.” Dr David R Caruso, Emotional Intelligence Skills Group, Founder Yale Center for Emotional Intelligence, Research Affiliate

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Book SynopsisManagerialism has often been defined as an ideology, according to which the effective and efficient running of commercial firms, not-for-profit organizations and public administrations is delivered by individuals who possess superior formal knowledge and expertise in management. Arguing to their exclusive education, managers deprive employers and employees of decision-making power and ensconce themselves systematically in the power structure of workplaces to advance their own interests and agenda. The central thesis of Overcoming Managerialism is that resisting and overcoming managerialism necessitates the re-establishing of the conceptual distinction between power and authority. Second, it requires the rehabilitating of authoritative management as a protection against authoritarian practices. Authority, properly conceived, redirects power to technical experts and professionals and thereby limits managerial power. The authors discuss ten contentions which, taken together, represent a theory of the foundation of management in which authority, power and rhetoric are central concepts. This book combines academic scholarship with a readable critique of managerialism. It will be of interest to both management scholars and students.

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Book SynopsisBeing a successful manager or entrepreneur in the media and digital sector requires creativity, innovation, and performance. It also requires an understanding of the principles and tools of management. Aimed at the college market, this book is a short, foundational volume on media management. It summarizes the major dimensions of a business school curriculum and applies them to the entire media, media-tech, and digital sector. Its chapters cover—in a jargonless, non-technical way—the major functions of management. First, creating a media product: the financing of projects, and the management of technology, HR, production operations, intellectual assets, and government relations. Second, harvesting the product created: market research, marketing, pricing, and distribution. And third, the control loop: media accounting and strategy planning. In the process, this book becomes an indispensable resource for those aiming for a career in the media and digital field, both in startups and established organizations. This book is designed to help those aiming to join the media and digital sector to become creative managers and managerial creatives. It aims to make them more knowledgeable, less blinded by hype, more effective, and more responsible.Trade Review Table of Contents1. Introduction2. The Information Environment3. Production Management in Media and Information4. Technology Management in Media and Information Firms5. Human Resource Management for Media and Information Firms6. Financing Media, Information, and Communication7. Intellectual Asset Management8. Managing Law and Regulation9. Demand and Market Research for Media and Information Products10. Marketing of Media and Information11. Pricing of Media and Information12. Distribution of Media and Information13. Accounting in Media and Information Firms14. Strategy Planning in Media and Information Firms15. Concluding Observations

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Book Synopsis"… a well structured and documented book that certainly reflects the new era of logistics." Journal of the Operational Research Society (of a previous edition) Expanded edition includes new research results and numerous modifications to enhance comprehensiveness and clarity. Two new sections, a new appendix, and more than half a dozen new figures. Provides new concept for an integrated examination of logistics systems Features "reasonable" solutions requiring as little information as possibleTable of ContentsThe Use of Succinct Models and Data Summaries.- Cost.- Optimization Methods: One-to-One Distribution.- One-to-Many Distribution.- One-To-Many Distribution with Transshipments.- Many-To-Many Distribution.

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Book SynopsisThis book introduces intelligent manufacturing system planning, design, and implementation, through the deep integration of the Internet, big data, artificial intelligence, and manufacturing process, to promote the transformation and upgrading of enterprises. This book shows the implementation of intelligent manufacturing process with 12 benchmarking enterprises, discusses the planning, implementation, and control of intelligent manufacturing system technology and method of theory, and analyzes the five hierarchies of intelligent manufacturing system, the five stages of life cycle, and five kinds of intelligent depth. The content can cultivate the reader's vocational ability to develop intelligent solutions and implementation based on complex, uncertain environment needs. This book will be interesting and useful to a wide readership in the various fields of management, information science, and engineering science.Table of ContentsBackground, basic concept and method.- Spatial hierarchy dimension of Intelligent manufacturing.- Life cycle dimension of Intelligent manufacturing.- Intelligent feature dimension of Intelligent manufacturing.- Comprehensive implementation path of Intelligent manufacturing.- Future research and development direction.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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