Library and information services Books

Book SynopsisThis essential guide should be on the desk of any library and information professional, records manager, archivist or knowledge manager involved in planning and introducing an ERM system, whether in a public or private sector organization. Information professionals currently face the challenge of providing end-user education and staff training to very large and diverse groups, whilst integrating the use of ICT into their teaching. But there seems to be a tendency within the literature to focus solely on face-to-face learning or on e-learning, and this is a lost opportunity. This book offers a new blended learning approach, combining the two techniques to make best use of the advantages of each while minimizing the disadvantages. It provides information professionals with a practical guide to the design and delivery of such training programmes, illustrated with a range of library-based examples, checklists and case studies. Many organizations establish projects, sometimes using external funding, as a means of developing their education and training provision, and the book provides a practical overview of this subject in the context of blended learning. Key areas covered include: technologies in the classroom virtual communication tools integrated learning environments websites and web tools models of teaching and learning planning and designing learning activities individual and group learning coaching and mentoring engaging with communities of interest and practice managing learning and teaching projects. Readership: This unique book will be of great value to any information professionals involved in establishing and delivering end-user education and staff development, whatever their previous experience. It will also benefit staff developers in school, college and higher education, library and information students, independent consultants and trainers, and information suppliers such as database providers.Trade Review"... an excellent resource that should help educational professionals to have an insight into the blended learning world. It generally helps the readers to develop educational ideas and start up designing blended learning programmes. It plays a role as a remarkable “start-up kit” and offers practical advice for those who wish to practise blended e-learning." -- Education Technology and SocietyTable of Contents1. Introduction Introduction Teaching and training in the 21st century The rise of blended learning Structure of the book 2. Tools and technologies- an overview Introduction Technologies in the classroom Virtual communication tools Social networking software Integrated learning environments Mobile technologies 3. Models of teaching and learning Introduction Context of learning Learning styles Approaches to learning Learner-centred pedagogies Specific approaches to teaching and learning 4. Planning and designing blended learning programmes Introduction Design and development cycle Developing a blended learning experience Technical issues Copyright and other intellectual property issues Evaluation 5. Planning and designing learning activities Introduction Design principles Individual learning activities 6. Using group learning activities Introduction Group learning activities Managing large groups Managing online groups Managing diverse groups 7. Working as a tutor Introduction Principles of tutoring Working with a group E-tutoring Working with a co-tutor Managing tricky situations 8. Coaching and mentoring Introduction Principles of coaching and mentoring Coaching and e-coaching in the workplace Mentoring and e-mentoring in the workplace Developing informal and incidental learning in the workplace 9. Communities of interest and practice Introduction What are communities of interest and practice? Communities in the ILS profession and beyond Engaging with communities of interest and practice Establishing and managing a new community 10. Managing learning and teaching projects Introduction Principals of project management Gaining approval and getting going Managing the project The project management process Gaining accreditation for your programme Documenting the project Working with the project team

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Book SynopsisPublic libraries have changed beyond anyone's predictions in the past ten years and are at a vital stage in their historical development. This timely book is the first standalone text to examine the role and services of the UK public library in the 21st century context. The book discusses the nature and functions of the modern public library service, from its beginnings as the street-corner university, through its delivery of state-of-the-art services and beyond. At the heart of the book is a passionate argument for the professional and public significance of the public library service. The key chapters are: public libraries: the modern context historical development of public libraries equity of access cultural and leisure roles information, advice and informed citizenship lifelong learning the impact of ICT management, governance and budgeting issues performance measurement and evaluation professional and staffing issues marketing, branding and buildings the public library of tomorrow. Readership: Of interest to all students and researchers of library and information science, as well as professionals in public libraries, this book is an advocacy tool for an essential service consistently under pressure.Trade Review"...provides a clear overview of the main issues relating to public libraries and would provide a valuable introduction for those with little previous knowledge of the sector." -- New Library WorldTable of ContentsPART 1: THE PUBLIC LIBRARY: HISTORY AND MODERN CONTEXT 1. Public libraries: the modern context Introduction The 21st-century context Government publications The Coates Report Research on public libraries Service challenges Conclusion References 2. Historical development of public libraries in the UK Introduction The early antecedents The public library movement Moving to the Act Early public library development Philanthropy and growth The McColvin Report and post-war developments The modern statutory context Conclusion References PART 2: SERVICE THEMES OF THE MODERN PUBLIC LIBRARY 3. Equity of access Introduction Core values Censorship Enabling equitable access to materials Social inclusion Public library users Reaching excluded users Impact of library closures and reduced opening hours Conclusion References 4. Cultural and leisure roles Introduction Culture or leisure? Borrowing of books in practice Promotion of literacy and reading Children and young people’s services Music, films and other media Conclusion References 5. Information, advice and informed citizenship Introduction Information types Ethics of information – any question answered? Reference services Virtual reference services Guidelines for reference and information services Informed citizenship Community information Business information Heritage and digitization services Genealogy services Information after civil disasters Web services Conclusion References 6. Lifelong learning Introduction What is lifelong learning? The public library and learning UK policy background Literacy and ICT literacy Public library initiatives Conclusion References PART 3: ISSUES IN MANAGEMENT AND SERVICE DEVELOPMENT 7. The impact of information and communications technology Introduction Understanding the use of technology in libraries The People’s Network Public access computing Technology-enhanced services Conclusion References 8. Management, governance and budgeting issues Introduction Local authorities Local government reorganization Budgets Cultural change in management and service delivery Leadership and management trends Emergence of managerialism Conclusion References 9. Performance measurement and evaluation Introduction Performance measurement Modes of measurement Measurement of public library services Performance indicators in UK libraries Measurement of Scottish public libraries Measuring economic value The consequences of performance measurement Conclusion References 10. Professional and staffing issues Introduction The local authority staffing structure Professional issues Ethical issues Professional vs paraprofessional Nature of working Hierarchy of needs Conclusion References 11. Marketing, branding and buildings Introduction Marketing public libraries Attracting users Mission statements Branding and rebranding Challenges in infrastructure and location Conclusion References 12. Conclusion: the public library of tomorrow Introduction Public libraries: an outdated concept? Revisiting service themes Predictions of demise Public libraries: lessons from retail? The equity and excellence debate Public libraries and ICTs Education of public librarians The public library and librarian of the future Conclusion References Selected reading

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Book SynopsisThis edited collection is drawn from the seventh Libraries Without Walls Conference, held in 2007. From their beginnings in 1995, the Libraries Without Walls conferences have mapped a major change in the practice of librarianship. While library services are still concerned to provide users with physical access to their buildings, electronic access - often from remote locations - is becoming ever more dominant. Library services are being integrated into virtual learning, research and personal environments. In 2007 CERLIM wished to encourage the widest possible range of papers to reflect the diverse current developments in library service delivery. These covered: New kinds of service, especially those that open up new paradigms of 'library' - perhaps the library equivalent of YouTube or MySpace The library's role within new models of scholarly publishing, including experience of developing services based on institutional or other repositories, and the responsibility of the library for digital curation Service delivery in challenging environments, especially where the infrastructure may be sub-optimal, as in some developing countries, or where the user group represents particular challenges New technological solutions and the impact on users of the improved services they make possible Delivery and assessment of information skills/literacies, especially where this is achieved through electronic environments. These state-of-the-art papers are designed to increase understanding of the role and importance of information in the learning process, and to enable information professionals and course developers to keep abreast of the latest developments in this vital area.Trade Review"All in all, there is some interesting material here, something for everyone, in fact...The collection will interest those involved in e-learning and information literacy most, perhaps, with one or two of the papers of value to those more generally concerned with digital library developments." -- Information Research"Another sound, well organised book for practitioners emanating from the reputable stable of CILIP…In conclusion, an interesting, if often technical, work in an area of growing concern and relevance to LIS practitioners." -- New Library World"...The papers included here serve as helpful stand-alone case studies and discourse in delivering services to the distributed learning communities. But by being brought together they interweave; ideas sparked by reading one paper are further provoked and challenged by reading another, resulting in a cumulative effect which leaves the reader with a critical overview of the contemporary issues and practice" -- AriadneTable of Contents1. Introduction - Peter Brophy 2. Keynote address: Disciplines, documents and data: emerging roles for libraries in the scholarly information infrastructure - Christine L. Borgman 3. Denmark’s Electronic Research Library: implementation of userfriendly integrated search systems in Denmark - Bo Öhrström 4. An African experience in providing a digital library service: the African Virtual University (AVU) example - Pauline Ngimwa 5. Project StORe: expectations, a solution and some predicted impact from opening up the research data portfolio - Graham Pryor 6. Publishing, policy and people: overcoming challenges facing institutional repository development - Margaret Markland, Jayne Burgess, Sarah Taylor and Helen Standish 7. Libraries as a social space: enhancing the experience of distance learners using social software - Jane Secker and Gwyneth Price 8. The rise of recommendation and review: a place in online library environments? - Kara Jones and Kate Robinson 9. Re-usable learning objects for information literacy: are they practical? - Nancy Graham 10. An introduction to the LearnHigher Centre for Teaching & Learning (CETL), with particular reference to the information literacy learning area and its work on information literacy audits at Manchester Metropolitan University - Bob Glass and Jillian R. Griffiths 11. Information skills through electronic environments: considerations, pitfalls and benefits - Maggie Smart and Cath Hunt 12. Development of information-related competencies in European open and distance learning institutions: selected findings - Sirje Virkus 13. Improving information retrieval with dialogue mapping and concept mapping tools - Virpi Palmgren, Kirsi Heino and Jouni Nevalainen 14. Public libraries, learning and the creative citizen: a European perspective - Robert Davies and Geoff Butters 15. A user-centred approach to the evaluation of digital cultural maps: the case of the VeriaGrid system - Rania Siatri, Emmanouel Garoufallou, Ioannis Trohopoulos and Panos Balatsoukas 16. The process of assessment of the quality, usability and impact of electronic services and resources: a Quality Attributes approach - Jillian R. Griffiths 17. Reaching the unreachable in India: effective information delivery service model of DELNET and the challenges ahead - Sangeeta Kaul 18. Breaking through the walls: current developments in library service delivery: observations from a Sri Lankan perspective - Kamani Perera 19. Meeting users’ needs online in real-time: a dream of librarians in the developing world - Anusha Wijayaratne 20. Information Central: a service success case study - Susan Robbins 21. Discrete library services for international students: how can exclusivity lead to inclusivity? - Moira Bent, Marie Scopes and Karen Senior 22. Are we ethical? A workshop on the ethical challenges of providing library services to distance learners - Gill Needham and Kay Johnson 23. Involving users in a technical solution to help assess the accessibility of websites - Jenny Craven and Jillian R. Griffiths 24. The reality of managing change: the transition to Intute - Caroline Williams

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Book SynopsisWeb 2.0 technologies have been seen by many information professionals as critical to the future development of library services. This has led to the use of the term Library 2.0 to denote the kind of service that is envisaged. There has been considerable debate about what Library 2.0 might encompass, but, in the context of information literacy, it can be described as the application of interactive, collaborative, and multimedia technologies to web-based library services and collections. These developments challenge librarians involved in information literacy with more complex and diverse web content, a range of exciting new tools with which to teach, and a steep learning curve to adjust to the constant change of the Web 2.0 world. This edited collection from an international team of experts provides a practically-based overview of emerging Library 2.0 tools and technologies for information literacy practitioners; addresses the impact of the adoption of these technologies on information literacy teaching; provides case study exemplars for practitioners to help inform their practice; and examines the implications of Library 2.0 for the training of information literacy professionals. Key topics include: School Library 2.0: new skills and knowledge for the future information literacy, Web 2.0 and public libraries the blog as an assessment tool using Wikipedia to eavesdrop on the scholarly conversation information literacy and RSS feeds library instruction on the go: podcasting sparking Flickrs of insight into controlled vocabularies and subject searching joining the YouTube conversation to teach information literacy going beyond Google teaching information literacy through digital games. Readership: This book will be essential reading for all library and information practitioners and policy makers with responsibility for developing and delivering information literacy programmes to their users. It will also be of great interest to students of library and information studies.Trade Review"Make it top of your reading list if you are still hesitating over whether RSS feeds, Flickr or a Wikipedia entry will be appropriate for your institution or might upset senior managers." -- MmIT Journal"Verdict: a great book to add to your collection. It certainly does "do what it says on the tin". It is easy and interesting to read through, but can be referred to as and when needed, dipping in and out with guidance from the index." -- SHINe Journal"…I would recommend this book to librarians from all sectors. The key concepts are explained thoroughly and the case studies provide good examples of practical applications of the tools." -- Journal of Information Literacy"Do you relish the opportunity to plunge in or would you prefer to wait at the edge until you are sure the water is warm enough? Reading this book may well persuade the waverers at least to try some of the approaches described; for those already in the pool it will confirm that this is an exciting place to be." -- Journal of Librarianship and Information ScienceTable of ContentsPART 1: THE BASICS 1. Introduction: making the connections - Peter Godwin 2. Library 2.0 and information literacy: the tools - Brian KellyPART 2: LIBRARY 2.0 AND THE IMPLICATIONS FOR IL LEARNING 3. Educating Web 2.0 LIS students for information literacy - Sheila Webber 4. School Library 2.0: new skills, new knowledge, new futures - Judy O’Connell 5. Information literacy, Web 2.0 and public libraries: an exploration - Michelle McLeanPART 3: LIBRARY 2.0 AND IL IN PRACTICE 6. Engage or enrage: the blog as an assessment tool - Georgina Payne 7. Using Wikipedia to eavesdrop on the scholarly conversation - Anne-Marie Deitering 8. Information literacy and RSS feeds at LSE - Christopher Fryer and Jane Secker 9. Library instruction on the go: podcasting at the Kresge Library - Jennifer Zimmer and Sally Ziph 10. PennTags at the University of Pennsylvania - Laurie Allen and Marcella Barnhart 11. Sparking Flickrs of insight into controlled vocabularies and subject searching - Cameron Hoffman and Sarah Polkinghorne 12. Joining the YouTube conversation to teach information literacy - Susan Ariew 13. Going Beyond Google at The Open University - Jo Parker 14. Using Web 2.0 to enhance the Staffordshire University Assignment Survival Kit (ASK) - Julie Adams, Alison Pope and Geoff WaltonPART 4: THE FUTURE 15. Teaching information literacy through digital games - John Kirriemuir 16. Conclusion - Peter Godwin

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Book SynopsisHow do archives and other cultural institutions such as museums determine the boundaries of a particular community, and of their own institutional reach, in constructing effective strategies and methodologies for selecting and maintaining appropriate material evidence? This book offers guidance for archivists, record managers and museums professionals faced with such issues in their daily work. This edited collection explores the relationships between communities and the records they create at both practical and scholarly levels. It focuses on the ways in which records reflect community identity and collective memory, and the implications of capturing, appraising and documenting these core societal elements – with particular focus on the ways in which recent advances in technology can overcome traditional obstacles, as well as how technologies themselves offer possibilities of creating new virtual communities. It is divided into five themes: a community archives model communities and non-traditional record keeping records loss, destruction and recovery online communities: how technology brings communities and their records together building a community archive. Readership: This book will appeal to practitioners, researchers, and academics in the archives and records community as well as to historians and other scholars concerned with community building and social issues.Trade Review"..required reading for anyone responsible for the shaping of memory" -- Business Archives"An inspirational practical guide to defining community identity with records and archives…The gripping narrative, the chronology, the citations and the data in every single essay demonstrate admirable passion and valuable experience…This mega-resource pools information and experience from every corner of the information and physical world. It is a must-read for professionals who wish to enhance their understanding of how records and archives shape human memory or who want to develop a deeper understanding of their roles and responsibilities as info pros in archives, museums or records institutions." -- Information World Review"...an important addition to the recent discourse about the meaning and purposes of archives." -- The American ArchivistTable of ContentsIntroduction to the series - Geoffrey Yeo Introduction: Communities and archives – a symbiotic relationship - Jeannette A. Bastian and Ben Alexander PART 1: A COMMUNITY ARCHIVES MODEL 1. ‘It is noh mistri, wi mekin histri.’ Telling our own story: independent and community archives in the UK, challenging and subverting the mainstream - Andrew Flinn and Mary Stevens 2. Special, local and about us: the development of community archives in Britain - David ManderPART 2: COMMUNITIES AND NON-TRADITIONAL RECORD KEEPING 3. The Single Noongar Claim: native title, archival records and aboriginal community in Western Australia - Glen Kelly 4. Oral tradition in living cultures: the role of archives in the preservation of memory - Patricia Galloway 5. We are our memories: community and records in Fiji - Setareki Tale and Opeta Alefaio PART 3: RECORDS LOSS, DESTRUCTION AND RECOVERY 6. Archiving the queer and queering the archives: a case study of the Canadian Lesbian and Gay Archives (CLGA) - Marcel Barriault 7. A living archive, shared by communities of records - Eric Ketelaar 8. Truth commissions and the construction of collective memory: the Chile experience - Joel A. Blanco-Rivera PART 4: ONLINE COMMUNITIES: HOW TECHOLOGY BRINGS COMMUNITIES AND THEIR RECORDS TOGETHER 9. From Yizkor Books to weblogs: genocide, grassroots documentation and new technologies - András Riedlmayer and Stephen Naron 10. Co-creation of the Grateful Dead sound archive: control, access and curation communities - David A. Wallace PART 5: BUILDING A COMMUNITY ARCHIVE 11. ‘All the things we cannot articulate’: colonial leprosy archives and community commemoration - Ricardo L. Punzalan 12. Overcoming anonymity: Kittitians and their archives - Victoria Borg O’Flaherty 13. Always queer, always here: creating the Black Gay and Lesbian Archive in the Schomburg Center for Research in Black Culture - Steven G. Fullwood Conclusion: The archivist and community - Richard J. Cox

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Book SynopsisThis easy-to-use book is an invaluable source of inspiration for any librarian involved in teaching information literacy, providing practical guidance on tried and tested ideas and techniques for sessions. The role of the librarian increasingly involves delivering information literacy using a range of teaching methods, from delivering induction sessions to informal one-to-one support on a day-to-day basis. Although this is increasingly recognized, many practitioners do not have teaching qualifications and are often left to fulfil a role for which they feel ill-equipped. Even when they do have teaching qualifications, these are often gained from mainstream courses that do not always adequately address the delivery of information literacy. This book is a much-needed sourcebook to support library staff in the delivery of information literacy teaching, whether they are new to teaching or experienced but in search of fresh ideas. Full of hints and tips grounded in learning theory, it is a practical reference tool designed to be dipped into as needed when planning teaching and training. Where applicable the activities are mapped to models of information literacy, with guidance on adapting ideas for different levels and contexts. Advice is given on activities in the following areas: designing sessions preparing sessions delivering sessions different types of sessions teaching by topic creating teaching / support materials assessing learning evaluating teaching sessions e-learning. Readership: Any librarian involved with teaching information literacy and LIS students.Trade ReviewWhilst acknowledging the proliferation of existing and emerging books or chapters about information literacy, British co-authors Blanchett, Powis and Webb have deliberately set out to publish a different kind of compilation, specifically ‘a series of hints and tips, together with some best practice guidelines’. They have succeeded in this, acknowledging input from many colleagues based at De Montfort and Northamption universities, JISC Netskills and elsewhere...All told, this is a great collection for advancing librarians’ teaching repertoires. Its utility is strengthened by both the brevity of individual entries and the span of practical issues covered. -- Australian Library JournalThis new book from Facet“does what it says on the tin”. For those involved in teaching information literacy it provides a great introduction to teaching and learning, and how to apply both of these in an Information Literacy setting...this is a book that can be ‘dipped into’ if you are ever stuck for ideas for an Information Literacy/Study Skills teaching session. It gives you the pedagogic theory to back up the teaching delivery and activities, a range of delivery types to suit both beginners and experienced trainers, and a wide range of activities designed to encourage learning in differing learner groups. -- Managing InformationThis text will serve as a great resource for instructors looking for inspiration. Whether it's just a small tweak or a complete reimagining, A Guide to Teaching Information Literacy offers some interesting and creative suggestions for improving instructional practice. -- PartnershipTable of ContentsPlanning 1. A framework for designing and delivering teaching and learning 2. Information literacy and standards 3. Training Needs Analysis (TNA) 4. Learner analysis 5. Pre-session audit 6. Learning styles 7. Facilitating learning 8. Aims 9. Learning outcomes 10. Assessment 11. Reflection 12. Evaluation 13. Social learning 14. Lesson planning 15. Storyboards Delivery 16. Body language 17. Collaboration 18. Computer labs 19. Cultural relevance 20. Demonstrations 21. Discipline 22. Dominant participants 23. Feedback to learners 24. Handouts 25. Inclusion 26. Interruptions 27. Jokes and humour 28. Latecomers 29. Managing groups 30. Managing questions 31. Managing sessions – overview 32. Managing sessions – the start 33. Managing sessions – the end 34. Marking 35. Mixed abilities 36. Motivation 37. Multisensory approaches 38. Nerves 39. One-to-one teaching/coaching 40. Peer observation 41. PowerPoint 42. Practical preparation 43. Presenting and performing 44. Questions 45. Room layout 46. Teaching assistants 47. Team teaching 48. Technical problems 49. Timing 50. Unresponsive participants Activities 51. Action learning 52. Amplifying your teaching 53. Audio feedback 54. Bibliographies 55. Blogs 56. Brainstorming 57. Building blocks 58. Buzz groups 59. Card sorting 60. Case studies 61. Cephalonian method 62. Checklists 63. Design briefs 64. Discussions 65. Dividing the dots 66. Drawing the line 67. Fear cards 68. Future scenarios 69. Games 70. Goldfish bowl 71. Guided tours 72. Hands-on workshops 73. Ice-breakers 74. Interviewing 75. Jigsaws 76. Lectures 77. Mind maps 78. Multiple-choice questions 79. Peer assessment 80. Podcasts 81. Portfolios 82. Poster tours 83. Presentations by learners 84. Problem-based learning (PBL) 85. Pub quizzes 86. Questionnaires 87. Quizzes 88. Self-assessment 89. Self-guided tours 90. Social bookmarking 91. Stop, Start, Continue feedback 92. Storytelling 93. Technology-enhanced learning (TEL) 94. Treasure hunt 95. Video 96. Virtual learning environments (VLEs) (or learning management systems, LMSs) 97. Visiting lecturers/guest speakers 98. Voting systems 99. WebQuests 100. Wikis 101. Worksheets

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Book SynopsisIn an age of internet resource guides, which suffer from the malaise of being outdated before they are published, this much-needed publication addresses the information chain in its entirety, offering a timeless method of understanding healthcare information resources. The author takes a holistic approach in her consideration of healthcare information, with the aim of building an overall understanding of it within the information society. The text analyses the domain of healthcare information, its organizational structures and history, and the nature of its resources and the drivers for change affecting them. It looks at examples of healthcare information resources from the perspective of different user groups, including healthcare professionals and consumers, and goes on to highlight areas of research into healthcare information, including evaluation studies, user and impact studies, bibliometrics, metadata and Web 2.0. The key areas covered are: the healthcare information domain the history of healthcare and its information environment producers and users of healthcare information healthcare information organization healthcare information sources, services and retrieval healthcare information and knowledge management. Readership: This book is written primarily for students of library and information science (LIS), studying either at masters or advanced undergraduate level, and also for practising information professionals and specialists who want to develop their knowledge and bring their skills up to date. It will also be of interest to anyone working in the field of library and information science wishing to understand healthcare information, especially public librarians, who are increasingly called on to advise on health resources, as well as anyone interested in ‘healthcare literacy’.Trade Review"This is highly recommended for any academic or medical library. Librarians will also find this book to be a scholarly addition to their professional collections." -- Collection Building"Understanding Healthcare Information is a necessary prescription to overcome the built-in inertia in the information-related behaviour of healthcare workers. This essential text for information providers in the healthcare sector also includes comprehensive bibliographic and electronic links." -- Library ReviewTable of ContentsIntroduction The healthcare information audience Information science and domain analysis Outline of the book References Further reading Our website 1. The healthcare information domain Introduction Nature of the discipline Nature of healthcare knowledge Structures and institutions Drivers for change Conclusion References Further reading 2. History of healthcare and its information environment Introduction The ancient world The classical world The medieval world Renaissance and Enlightenment The 19th century to the present day Conclusion References Further reading 3. Producers and users of healthcare information Introduction Producers of healthcare information Users of healthcare information Conclusions References Further reading 4. Healthcare information organization Introduction Organizing healthcare information: overview Dictionaries and glossaries Classifications and taxonomies Subject headings and thesauri Meta-vocabularies Abstracting and indexing of healthcare information Conclusion References Further reading 5. Healthcare information sources, services and retrieval Introduction Primary sources Secondary sources Tertiary sources Quaternary sources Conclusion References Further reading 6. Healthcare information and knowledge management Introduction Healthcare libraries and information services Managing healthcare information Providing healthcare information Standards, evaluation and impact Conclusion References Further reading Afterword Keeping up to date

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Book SynopsisWhilst there is no shortage of professional literature discussing the changing nature of libraries and information organizations in the digital age, words such as innovation, entrepreneurship and creativity make only occasional appearances. Considerable change and innovation has already been achieved, and a future in which all information resources, including books and archives, will be accessed in digital format poses even greater challenges for information professionals. The ability to move into uncharted territory, engage in and enjoy innovation, create radical new visions, and manage resources in risky environments will be essential. This groundbreaking book is the first to discuss and apply the rhetoric and theories of innovation and entrepreneurship in information organizations. It both celebrates existing examples of good practice, and promotes the development of innovative and entrepreneurial behaviour at all organizational levels. Key areas covered include: promoting innovation and entrepreneurship in information organizations the nature of innovation and entrepreneurship corporate and social entrepreneurship in public sector information services organizing for innovation: strategies, leadership and creative team-building innovation in practice and managing innovation projects collaborative and open innovation through networks and partnerships. The text makes plentiful use of features such as learning objectives, challenges, reflections, group discussion topics, review questions and summaries, making it suitable both for individual reflection and learning, and for group learning situations such as professional development and training courses. Readership: All information professionals and managers who wish to understand and engage creatively with innovation to achieve success, and to realise the professional and social benefits of entrepreneurial action in their organizations.Trade Review"...a mentally stimulating treat. The book will enable you to understand and deal with the changing landscape of the information industry with a new confidence." -- Information World Review"Being an Information Innovator is aimed at information professionals who may not have had much formal contact with literature on innovation but are faced with the need for innovation in their organisations. As such it is a book that was long overdue and may yet become standard reading for all forward-looking information professionals." -- ProgramTable of Contents1. Innovation and entrepreneurship in information organizations Learning objectives 1.1 Introduction 1.2 Innovation 1.3 Entrepreneurship 1.4 Creativity 1.5 What’s new about innovation? 1.6 Promoting innovation in information organizations Summary and conclusions Review questions Challenges Group discussion topics References and additional reading 2. Innovation Co-authored by Anahita Baregheh Learning objectives 2.1 Introduction 2.2 What is innovation? 2.3 Nature or degree of an innovation 2.4 Types of innovation 2.5 Information systems and innovation 2.6 Innovation orientation 2.7 Innovation management 2.8 Innovation diffusion and adoption Summary and conclusions Review questions Challenges Group discussion topics References and additional reading 3. Entrepreneurship Co-authored by Siwan Mitchelmore Learning objectives 3.1 Introduction 3.2 The origins of the concept of entrepreneurship 3.3 Being an entrepreneur 3.4 Public sector corporate entrepreneurship 3.5 Social entrepreneurship 3.6 Entrepreneurial competencies Summary and conclusions Review questions Challenges Group discussion topics References and additional reading 4. Organizing for innovation Learning objectives 4.1 Introduction 4.2 Innovativeness, innovation orientation and entrepreneurial orientation 4.3 The innovative organization 4.4 Leadership for innovation 4.5 Building innovative and creative teams 4.6 Innovation and entrepreneurship strategies 4.7 Launching an innovation and change management Summary and conclusions Review questions Challenges Group discussion topics References and additional reading 5. Innovation in practice Learning objectives 5.1 Introduction 5.2 The innovation project 5.3 Capitalizing on customer/user innovation 5.4 Collaborative and open innovation through networks and partnerships 5.5 Knowledge, learning and innovation Summary and conclusions Review questions Challenges Group discussion topics References and additional reading

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Book SynopsisIn these turbulent times, with the challenges of a constantly changing job market, shifting information-seeking behaviour and a vast array of new resources continually being produced, library and information services need to constantly keep one step, or more, ahead of their users. The benefits of analysing user behaviour are self-evident: better strategic planning, cost benefits and better use of budgets, better marketing, satisfied customers, satisfied management, and a library or information unit that is central to the needs of your parent organization. However, paradoxically, user needs and levels of expectation, including those of remote users, are often not fully explored. This accessible text goes back to the basics and investigates the following key issues: Why this book? Defining your users Understanding users: the what, why, where, when, how and who What is the current knowledge of user behaviour and needs: is it really predictable? Great expectations: how LIS professionals can manage and train users Using information about past user behaviour Making the most of knowing your users Keeping track of changes in what users want Tracking the future: electronic and social networking Future perfect? Readership: This book will help any library or information professional anywhere to take a fresh look at this important area and to tackle it in their organization, so as to ensure that their users will always obtain exactly what they want. Webmasters and knowledge managers will also find much to interest them.Trade Review"In a time of economic constraints this practical book gives ideas on how to ensure that your services are aligned with your user needs. It is not a magic bullet, but it gives information workers a wealth of practical how-to ideas which are supported by numerous examples and an extensive reading list." -- Library Management"This book provides a myriad of practical and somewhat detailed ideas on how to assess what your LIS user wants, what you have and how to make up the difference. Pantry and Griffiths discuss current issues such as Web 2.0 applications more in an effort to make readers aware rather than offering practical suggestions on implementation. Yet the reader is not left feeling dissatisfied. This work contains a sizable annotated bibliography for each chapter as well as a section titled Where to Go for Information...Overall, this book is recommended to LIS managers and supervisors. It would make a practical and worthwhile contribution to any collection." -- Australian Library JournalTable of Contents1. Why this book? Defining your users 2. Understanding users – the what, why, where, when, how and who What services do LIS users need, and what should they have? Why we need to know about our users and their behaviour Where are the users of the service? How does this affect their ideas and expectations of good service? When to talk to users about their information needs How users obtain information and how to assess their habits Who do you need to consider when planning and performing the audit? What next? Summary 3. What is the current knowledge about your users and their needs – is it really predictable? Who and where are your users? Categorizing your users (Great) user expectations Can you predict what your users want? Summary 4. Great expectations: how LIS professionals can manage and train users Managing users of the service Levels of user expectations The role of the information professional in delivering customer services What do we really know about user needs and behaviour? Summary 5. Using information about past user behaviour The value of information about past user behaviour Library surveys What the results of your information audit may tell you about user needs Using the results of surveys to adjust services Using the results of surveys to decide whether to close services or create new ones The value of information over time Summary 6. Making the most of knowing your users Better strategic planning through analysis of user behaviour Communications Achieving cost benefits and making better use of budgets Summary 7. Keeping track of changes in what users want Helping users to review their information needs How to keep track of changes in what users want How and where to find information about changes in service Surveys and statistics Wider uses of information professional skills: reputation management Know your users: building user loyalty and keeping it What next? Summary 8. Tracking the future Keeping a watch on the wider changing world Your networks – what can they tell you? Users Summary 9. Future perfect? Some recommendations Is there a patron? Politics The library as place Shh, this is a digital library… Shaping a modern library Challenges for the future Appendix 1. Reading list and references Appendix 2. Where to go for further information

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Book SynopsisThe importance of supporting the needs of research students has recently risen higher up the academic agenda around the world. Numbers of postgraduate students have expanded, and the traditional PhD has now been joined by a new range of doctoral qualifications including professional doctorates such as the Doctor in Business Administration (DBA). These developments have led to a more diverse student body which now includes senior professional practitioners. This shift has seen an acknowledgement that support services within universities must cater more for the needs of research students. While the library and information profession is a graduate one, a relatively small number of LIS professionals have a research degree. This means that, though they are likely to have experience of carrying out smaller scale research projects, they will not have experienced and internalized the distinct learning processes involved in gaining a doctorate. This timely book offers guidance to enable them to support the specialist needs of research students effectively. Individual chapters are designed to be read and worked through in any order. The key areas covered are: research and the research process the research student’s experience research skills training supporting research students in academic libraries and information services virtual graduate schools introduction to research communities professional development. Readership: This is an essential text for all library and information professionals in higher education institutions globally that cater for the needs of research students. It will also be valuable reading for LIS students.Trade Review"Easily readable, the book is well structured, and has clear objectives and summaries of each chapter...Supporting Research Students provides a much needed lifeline for new academic contact librarians, and will help to refresh the skills and perspective of more experienced librarians." -- Australian Academic & Research Libraries"Barbara Allan's book does live up to the last paragraph of the book by contributing to LIS workers, 'juggling with heavy workloads and competing demands' who certainly will be able to use it to support research students." * Ariadne *"This book is recommended for academic libraries, as well as for large public libraries and for the information professional working with postgraduate students." -- Collection BuildingTable of Contents1. Introduction Structure of this book Introduction to the world of research and research students The production and dissemination of knowledge Types of research degree Stakeholders in research degrees Contemporary issues regarding supporting research students Summary 2. Research and the research process Introduction Research proposal Research approach and methods Data collection and analysis Access and ethical issues Summarizing the research process Research issues Writing up The complexity of the research process Summary 3. The research student’s experience Introduction Starting points Induction Working with a supervisor Getting started on the doctorate Selecting a topic Developing the study Summary 4. Moving forward and completing the research Introduction Moving forward Methodology Fieldwork Writing up Viva voce examination Amendments and completion Summary 5. Research skills training Introduction Training and skills of research students The UK Research Councils’ Joint Statement of training requirements for research students Skills development Library and information research skills Case Study: Use of information sources Summary 6. Supporting research students in academic libraries and information services Introduction Information needs Current approaches to supporting research students Case Study: Example session plan – introduction to referencing Case Study: MI512 research training course for PhD students Targeting and communicating with research students Self-assessment: how do you support research students? Summary 7. Virtual graduate schools Introduction The development of virtual graduate schools Case Study: University of Hull Virtual Graduate School and the Graduate Virtual Research Environment Other approaches to developing a virtual graduate school Implications for library and information workers Summary 8. Introduction to research communities Introduction What are communities? Research communities Information sharing in academic communities Professional associations Academic conferences Online networking Implications for library and information workers Summary Notes 9. Professional development Introduction Professional organizations and networks Development offered by higher education institutions Research degrees Conclusion References and bibliography References Bibliography

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Book SynopsisInterest in m-library services has grown exponentially in the last five years, as libraries are recognizing the potential of ubiquitous and increasingly sophisticated mobile devices. Building on the highly regarded M-Libraries: libraries on the move to provide virtual access, this new book brings together research and case studies from all corners of the globe on the development and delivery of library services and content to mobile devices. Based on the proceedings of the Second International M-Libraries Conference held in Vancouver, this new collection of contributions from authorities in the field serves to demonstrate the ingenuity and creativity of developers and service providers in this area, ranging from the innovative application of basic mobile phone technology to provide information services in remote parts of the globe lacking internet access, to the development of new tools and technologies which harness the full functionality of popular mobile phones. Key topics include: enhancing library access through the use of mobile technology the university library digital reading room mobile access for workplace and language training the role of an agent supplying content on mobile devices cyberlearning and reference services via mobile devices podcasting as an outreach tool service models for information therapy services delivered to mobiles bibliographic ontology and e-books health literacy and healthy action in the connected age a collaborative approach to support flexible, blended and technology-enhanced learning The collection demonstrates the emergence of an evidence base for m-libraries, with a number of contributions presenting the results of user surveys and studies of user behaviour. Readership: This highly topical book should be read by information professionals in all sectors, and by policy makers, researchers, developers, publishers and suppliers. It will also be of great interest to library and information studies students and newcomers to the profession.Trade Review"...any public, academic, medical or special librarian whose users rely on mobile devices will benefit from learning about the cutting-edge applications explained here. It is a useful guide for info pros in corporate organisations, policy makers, researchers, developers, publishers and suppliers." -- Information World Review"...the general library community and librarians, as well as M-Library developers, will find this work to be a useful reference, from an international view point as well, as to the current state of development in M-Libraries. 4/5.""...a very resourceful book for anyone trying to get to grips with m-libraries and how they might work, if one were to go ahead and put the plan in action." -- MmIT JournalTable of ContentsForeword - Sir John Daniel Introduction - Mohamed AllyPART 1: M-LIBRARIES: DEVELOPMENTS AROUND THE WORLD 1. Where books are few: the role of mobile phones in the developing world - Ken Banks 2. Mobile technology in Indian libraries - Parveen Babbarand and Seema Chandhok 3. Mobile technologies and their possibilities for the library, University of the South Pacific (USP) - Elizabeth C. Reade Fong 4. M-library in an m-university: changing models in the Open University of Catalonia - Dora Pérez and Pep Torn 5. Piloting mobile services at University of Houston Libraries - Karen A. Coombs, Veronica Arellano, Miranda Bennett, Robin Dasler and Rachel VacekPART 2: TECHNOLOGY IN M-LIBRARIES 6. Evolution of modern library services: the progression into the mobile domain - Damien Meere, Ivan Ganchev, Máirtín Ó’Droma, Mícheál Ó’hAodha and Stanimir Stojanov 7. Bibliographic ontology and e-books - Jim Hahn 8. QR codes and their applications for libraries: a case study from the University of Bath Library - Kate Robinson 9. A tale of two institutions: collaborative approach to support and develop mobile library services and resources - Hassan Sheikh and Tony Tin 10. Designing a mobile device automatic detector to support mobile library systems - Yang Guangbing, Tony Tin, Colin Elliott, Maureen Hutchison and Rory McGreal 11. The Athabasca University Library Digital Reading Room: an iPhone prototype implementation - Rory McGreal, Hongxing Geng, Tony Tin and Darren James HarknessPART 3: APPLICATION OF M-LIBRARIES 12. Mobile access for workplace and language training - Mohamed Ally, Tracey Woodburn, Tony Tin and Colin Elliott 13. Service models for information therapy services delivered to mobiles - Vahideh Z. Gavgani 14. Health literacy and healthy action in the connected age - Paul Nelson and Bob Gann 15. ‘Ask us upstairs’: bringing roaming reference to the Paley stacks - Fred Rowland and Adam Shambaugh 16. The role of an agent supplying content on mobile devices - Jose Luis Andrade 17. Portable science: podcasting as an outreach tool for a large academic science and engineering library - Eugene Barsky and Kevin LindstromPART 4: M-LIBRARIES AND LEARNING 18. Mobilizing the development of information skills for students on the move and for the workplace: two case studies of mobile delivery in practice - Hassan Sheikh and Anne Hewling 19. The library’s place in a mobile space - Graham McCarthy and Sally Wilson 20. M-libraries in distance education: a proposed model for IGNOU - Seema Chandhok and Parveen Babbar 21. Bridging the mobile divide: using mobile devices to engage the X and Y generations - Phil Cheeseman and Faye Jackson 22. Information literacy gets mobile - Peter Godwin 23. Library and Student Support (L&SS): flexible, blended and technology-enhanced learning - Victoria OwenPART 5: BUILDING THE EVIDENCE BASE FOR M-LIBRARIES 24. Enhancing library access through the use of mobile technology: case study of information services provided by six mobile companies in Bangladesh - Nafiz Zaman Shuva 25. M-libraries: information use on the move - Keren Mills 26. UCLA and Yale Science Libraries data on cyberlearning and reference services via mobile devices - Brena Smith, Michelle Jacobs, Joseph Murphy and Alison Armstrong 27 Say what? An SMS transcript analysis at New York University - Alexa Pearce, Scott Collard and Kara Whatley Conclusion - Gill Needham and Nicky Whitsed

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Book SynopsisWhether gaming is already a crucial part of your library's core services or it's only just been introduced, this do-it-yourself new resource will give you the practical tools you need to organize, implement, and market successful gaming events for users of all ages. Author Kelly Nicole Czarnecki shows you how to host gaming events for all different types of users. You'll learn to select systems and resources best suited to your library and budget, plan programs, and develop a circulating collection. Czarnecki gives you step-by-step instruction for implementing an array of different programs, including video games, board games, magic gatherings, Guitar Hero Fests, and more. You'll also find helpful techniques and best practices for marketing your gaming program and evaluating its success, as well as examples and insight from librarians running highly successful gaming programs.Trade Review"This book does a fantastic job detailing the practical aspects of gaming as content and community activity. It is comprehensive and deals with games of all sorts in different contexts. Czarnecki has put together an impressive toolkit." -- Aaron SchmidtTable of ContentsForeword - Ellyssa Kroski 1. Introduction: Gaming Options and Ideas 2. Planning 3. Implementation 4. Marketing 5. Best Practices 6. Measures of Success 7. References and Recommended Resources

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Book SynopsisWorking together is a particular strength of information professionals in all sectors. In the area of health information in particular, the potential for using the internet for collaborative working is immense. Since it was first formally described in 2004, what is currently known as Web 2.0 has affected every library and information sector. Web 2.0 has tremendous potential to transform health information delivery still further. Although there have been any individual articles examining Web 2.0 applications and methods of working, and there are many individual examples of best practice, substantive works that synthesise this experience in one volume are rare. This new book is designed to meet this need, by drawing together international case studies and reflections on using Web 2.0. The book blends practical insights, theory and reflective approaches to offer a cohesive overview of how Web 2.0 is already changing health and medical information work. Main strands include: enhancing medical, nursing and health education information literacy in a health information environment supporting research supporting clinical care developing a service presence using Web 2.0 using social networking to develop an outreach service. Readership: Although the focus of the book is health information, it would be relevant to anyone who would like to gain an insight into this innovative and cost-effective method of delivering and sharing information. It is equally relevant for those new to Web 2.0, or those with more experience wishing to gain further insight into its application.Trade Review"The collaborative potential of innovations such as blogs, wikis and RSS feeds could revolutionise health information. Looking at what has been achieved so far allows us to think about what we can do in the future. This is valuable reading for those who are wondering where there place is in the brave new world of web 2.0." -- Information World ReviewTable of ContentsPART 1: THE BASICS 1. Health information: an overview - Peter Morgan and Paula Younger 2. Web 2.0 in healthcare information: an overview - Paula YoungerPART 2: WEB 2.0 AND THE IMPLICATIONS FOR HEALTH INFORMATION 3. Emerging technologies in health, medical and nursing education - Patricia Anderson 4. Supporting learners via Web 2.0 - Laura Cobus-Kuo 5. Supporting research - Chris Mavergames 6. Crowdsourcing: the identification of content suitable for the developing world - Jon Brassey 7. Supporting patient needs: an overview of the potential role of Web 2.0 in patient and consumer information - Paula Younger 8. Some ethical and legal considerations in the use of Web 2.0 - Peter MorganPART 3: WEB APPLICATIONS IN HEALTH INFORMATION PROVISION: SOME PRACTICAL EXAMPLES 9. Web 2.0 in health libraries - Pip Divall 10. RSS (Really Simple Syndication): helping faculty and residents stay up to date - Thane Chambers, Dale Storie and Sandy Campbell 11. Using mashups in health information provision - Jukka Englund 12. Twitter in a hospital library - Hannah Prince 13. Using Web 2.0 to facilitate staff development - Andrew Booth, Anthea Sutton and Andy Tattersall PART 4: THE FUTURE 14. Web 3.0 and health librarians: what does the future hold? - Allan Cho and Dean Giustini 15. Conclusion - Paula Younger

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Book SynopsisThe web is now an integral part of students’ lives in school and in society, and they need to be ever more web alert in order to gain the most from their education. What teachers and teacher librarians badly need to help them achieve this is a professional tool that combines knowledge and use of the web, Web 2.0 tools and information literacy for schools. This book fulfils that need by providing a practical guide to using the web effectively in order to enhance learning and teaching in schools. It does this by focusing on the knowledge and skills needed by teachers and teacher librarians to be information literate web users and to develop these abilities in their students. It then focuses on using Web 2.0 tools to create learning resources for students which will develop them as reflective web learners as well as web users. Key areas covered include: learning and teaching in today’s schools finding and using information on the web evaluating websites Web 2.0 and schools information literacy improving student use of the web developing learning websites for student use the next phase of ICT in schools. Set in a context of theory, this guide offers many examples of best practice in schools from a range of countries. Packed full with ideas which teachers and teacher librarians can use in their own schools, it is unique in providing a guide to the creation of learning websites, which combine subject learning, mediated resources for students, information literacy guidance (including effective web use), and student assignments. Readership: This much-needed book is a vital resource for teachers and teacher librarians, as well as being of strategic interest to school principals. It should be on the reading lists of all trainee teachers and librarians.Trade Review"This should be added to everyone’s professional bookshelf and their library collections for others to access. More than one would be preferable in a school library so that those keen staff members who have been inspired by their teachers can take it, digest it and use it." - Access "...well laid out and clearly written...a valuable resource...I would recommend this book to librarians, teachers and school managers who want to ensure their students have the information skills they will need in today's society." -- New Library World"Each well-structured chapter follows the same format stating clearly its scope, with individual introductions followed by helpful headings, and completed with conclusions re-emphasising the coverage, supported by lists of references. There is of course a comprehensive index, and the chapter references are compiled together to form the bibliography, which in itself makes for an interesting read...here is a book that should be passed around the staffroom to various members whether they are practitioners and teachers or those deciding on the curriculum content." -- eLucidate"Herring teaches the teacher and the librarian about the continuing importance of strengthening the information literacy skills of all students whilst continuing to strengthen their own. He includes useful suggestions for in-service training, does not expect teachers to implement changes all at once, but encourages and persuades, lending a helping hand with plenty of excellent references, resources and ideas. This book will soon become an indispensable tool for teachers, teacher librarians and librarians alike. Web proficiency and information literacy are skills that we cannot afford to ignore, both as a society and as those responsible for the teaching of young people. Herring provides a much needed guide to ensuring that we continue to do our very best to remain web and technology savvy amid the process of strengthening the education of young people." -- Library Review"This book is packed with brief but enlightening case studies; the perfect learning tool for any busy teacher or teacher librarian. It is visually attractive with plenty of screen shots enabling the reader to see at a glance the layout or appearance of a lesson plan, a web page and other useful materials. Herring outlines for the librarian and the teacher the continuing importance of strengthening the information literacy skills of students whilst at the same time strengthening their own. He includes useful suggestions for in-service training but does not expect teachers to implement changes all at once. He encourages and persuades, providing help via plenty of excellent references, resources and ideas. Herring’s book is an ideal resource for teachers and teacher librarians, a useful and accessible tool, a quick guide to the best use of emerging technologies in a school environment." -- Journal of Information LiteracyTable of ContentsIntroduction The aims of this book The structure of the book Who should read this book? 1. The big picture: learning and teaching in today’s schools Introduction The purposes of education and schools Learning theories Teaching in schools Incorporating the web into teaching Collaboration between teachers and teacher librarians Conclusion References 2. Finding and using information on the web Introduction Search engines Effective searching In-service training on effective searching Conclusion References 3. Evaluating websites Introduction Website evaluation criteria Conclusion References 4. Web 2.0 Introduction What is web 2.0 Conclusion References 5. Information literacy Introduction Definitions of information literacy Information literacy models Information literacy and transfer Collaboration between teachers and teacher librarians In-service training on information literacy Conclusion References 6. Improving student use of the web Introduction Planning for web searching Using effective search strategies Evaluating websites and web-based information Reading for information Reflecting on web use Developing a personal model for web use Conclusion References 7. Developing learning websites for student use – design and tools Introduction Learning websites Website design Website development tools In-service training on website design Conclusion References 8. Developing learning websites for student use – content Introduction Subject content Developing e-pathfinders as learning websites References 9. The next phase of ICT in schools Introduction 21st-century skills Future developments on the web Future learning technologies in schools Future roles for the teacher and teacher librarian Developing information literate students Conclusion References Bibliography

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Book SynopsisThis landmark text captures a global cross-section of leading voices and provides a clear and coherent overview of the user studies domain and user issues in digital libraries. As the information environment becomes increasingly electronic, digital libraries have proliferated, but the focus has often been on innovations in technology and not the user. Although user needs have become a popular concept, in practice the users are rarely consulted in the development of services. Research and analysis of users is essential to fine-tune the content and approach of digital libraries to the diverging requirements and expectations of incredibly varied communities and to ensure libraries are effective, accessible and sustainable in the long term. Key topics include: what is the place of user studies in digital libraries and what are the basic user study methods? explaining user-centric studies, information behaviour and user experience studies exploring user-study methods such as surveys, questionnaires, expert evaluation methods, eye tracking, deep log analysis, personae and ethnographic studies critical issues around user studies such as evaluation of digital libraries, digital preservation, social media, the shift to mobile devices and ethics user studies in specific types of institutions: libraries, archives, museums, audiovisual collections and art collections the most popular questions and what to do next. Readership: Information professionals involved in supporting, developing or designing digital library services, researchers wanting to address the user dimension in their work and students on LIS and computer science courses who want to understand the importance of the user in information services.Trade Review"This book is a timely one...The chapters are written by highly competent researchers and professionals known in the digital libraries and user studies world. The research world meets the professionals, the mature and authoritative researchers are represented side by side with young ones just starting their career." -- Information Research"This is a publication I can wholeheartedly recommend to academics, researchers, students and practitioners. It is solidly embedded in the theory and literature of information behaviour and user studies. However, the text should not overwhelm practitioners who wish to enter the fascinating area of user studies research in the ever-expanding world of digital libraries." -- Online Information ReviewTable of ContentsPreface - Tom Wilson 1. Introduction: user studies for digital library development - Milena Dobreva, Andy O’Dwyer and Pierluigi FeliciatiPART 1: SETTING THE SCENE 2. Models that inform digital library design - Elaine G Toms 3. User-centric studies - Sudatta Chowdhury 4. Design issues and user needs - Petar Mihaylov 5. Users within the evaluation of digital libraries - Giannis TsakonasPART 2: METHODS EXPLAINED AND ILLUSTRATED 6. Questionnaires, interviews and focus groups as means for user engagement with evaluation of digital libraries - Jillian R Griffiths 7. Expert evaluation methods - Claus-Peter Klas 8. Evidence of user behaviour: deep log analysis - David Nicholas and David Clark 9. An eye-tracking approach to the evaluation of digital libraries - Panos Balatsoukas 10 Personas - Katja Guldbæk Rasmussen and Gitte PetersenPART 3: USER STUDIES IN THE DIGITAL LIBRARY UNIVERSE: WHAT ELSE NEEDS TO BE CONSIDERED? 11. User-related issues in multilingual access to multimedia collections - Paul Clough 12. Children and digital libraries - Ian Ruthven, Monica Landoni and Andreas Lingnau 13. User engagement and social media - Jeffery K Guin 14. Significant others: user studies and digital preservation - Kathleen Menzies and Duncan Birrell 15. The shift to mobile devices - Lina Petrakieva 16. Resource discovery for research and course design - Zsuzsanna Varga 17. Support for users within an educational or e-learning context - Nicola OsbornePART 4: USER STUDIES ACROSS THE CULTURAL HERITAGE SECTOR 18. User studies in libraries - Derek Law 19. User studies in archives - Wendy M Duff 20. User studies in museums: holding the museum in the palm of your hand - Susan Hazan 21. Digital art online: perspectives on user needs, access, documentation and retrieval - Leo Konstantelos 22. User studies for digital libraries’ development: audiovisual collections - Andy O’Dwyer 23. A business-model perspective on end-users and open metadata - Harry Verwayen and Martijn ArnoldusPART 5: PUTTING IT ALL TOGETHER 24. And now … to the brave real world - Milena Dobreva, Andy O’Dwyer and Pierluigi Feliciati

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Book SynopsisThis practical toolkit will be your guide towards career success and fulfilment as you make your way in the information sector. Each chapter captures the expert advice of rising stars in the profession and across sectors, interweaving case studies that illustrate how to thrive in the information sector, take control of your professional development and get to grips with every area of information work. A companion website provides further information, resources and links. Comprehensive coverage includes: adapting to your new environment and assessing and developing your skills getting involved in professional networks and promoting yourself project planning and management meeting your users needs and measuring success using online and social media tools marketing your service developing technical skills information ethics and IP working with stakeholders how to generate funding for your service writing and speaking, conferences and professional organisations further qualifications, mentoring and moving on. Readership: This is the ultimate resource for all new professionals across the information disciplines, and internationally, whether in archives, academic, public or special libraries. It’s also an ideal introduction to information work for LIS students who want to be prepared for the world of work.Trade Review"Would I recommend this text? Yes, because of its stimulating approach, common sense and good examples. The sources listed will certainly provide a good platform for further enquiry and the ideas for development will greatly assist a newly-fledged professional. I would also recommend it to more seasoned practitioners as a means of reviving interest or for getting back into the profession after some time away...Bethan Ruddock is to be congratulated on a fine piece of work that should continue to have influence for a long period." -- Journal of Librarianship and Information Science"The book has a fantastic companion website complete with additional resources, contributor profiles, case studies, and a “my first month” series written by new librarians. The first chapter on project management, which I found to be an interesting and refreshing choice for the beginning of the text, is completely available online. I think this text is ideal for students and new professionals alike and, whether you want to work on developing a stellar conference presentation or building your professional brand, everyone is bound to learn something." -- Hack Library School"The idea of a new librarian’s toolkit that is first and foremost about how to manage effectively rather than ‘how to do library stuff’ is timely and extremely welcome. The need to step outside the profession to borrow from and integrate best practice and ideas from other disciplines such as project management, marketing and I.T. is essential – even for new professionals - and Ruddock clearly recognises this. However most importantly perhaps given its target audience, The New Professionals Toolkit doesn’t drag you down a side-path of digressive background-reading, but instead makes you want to actually get on with the job." -- Libfocus"...an accessible entry point for librarians, archivists, and other new information professionals to begin engaging with important aspects of the profession that are vital to career development, job growth, and professional fulfilment." -- EndnotesTable of Contents1. Project management Introduction What is a project? Finding project work Methodologies and tools Conclusion References and further reading Over to you 2. Teaching, training and communicating Introduction Effective communication Teaching and training Further qualifications Getting your users involved with learning Presenting to professional peers Writing Conclusion References and further reading Over to you 3. Meeting your users’ needs and measuring success Introduction Evaluating users’ needs Encouraging user participation Tools Using your figures Measuring success internally Conclusion References and further reading Over to you 4. Marketing your service and engaging stakeholders Introduction What is marketing? Plan your marketing Quick-response marketing Conclusion References and further reading Over to you 5. Using technologies Introduction Technology for the non-technical Introduction to digital preservation Repositories Conclusion References and further reading Over to you 6. Getting and staying online Introduction Creating effective descriptions of archive collections for an online environment Social media Conclusion References and further reading Over to you 7. Generating funding and doing more with less Introduction Demonstrating value Finding more funding Conclusion References and further reading Over to you 8. Managing money, budgets and negotiating Introduction Budgets Negotiating Conclusion References and further reading Over to you 9. Information ethics and copyright Introduction Information ethics Copyright Conclusion References and further reading Over to you 10. Upskilling and professional development Introduction Bodies of Professional Knowledge Training and development Mentoring Conclusion References and further reading Over to you 11. Networking and promoting yourself Introduction Branding and marketing yourself Networking Supporting yourself Conclusion References and further reading Over to you 12. Professional involvement and career development Introduction Conferences Unconferences Professional involvement Career development and planning How did we get here? Conclusion References and further reading Over to you 13. Conclusion Appendix: Budgeting example spreadsheet

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Book SynopsisThis title draws together international authorities to explore the variety of work that libraries are doing across the world to deliver resources to users via mobile and hand-held devices. Based on the proceedings of the Third International M-Libraries Conference held in Brisbane in May 2011, this draws together cutting-edge international contributions from the leading authorities in the field. The main strands of discussion include: mobile services and their development mobile users, their behaviour and requirements emerging technical developments including new platforms, devices and applications strategy and infrastructure developments at national level reflections and feedback on new service models local innovation. Readership: Information professionals in all sectors, policy makers, researchers, developers, publishers, suppliers, LIS students and new professionals.Trade Review"...a seminal contribution...an essential, core contribution to Library Science reference collections." -- Midwest Book Review"...a topical guide for information professionals in all sectors. These include policy makers, researchers, developers, publishers and suppliers. Students of library and information science and newcomers to the profession will also find it an invaluable resource. The book reads easily; bibliographies appearing at the end of each chapter can prompt further reading, and a useful index concludes the book." -- Online Information ReviewTable of ContentsForeword - Stephen Abram Introduction - Gill Needham 1. Education for all with mobile technology: the role of libraries - Mohamed AllyPART 1: DEVELOPING MOBILE SERVICES 2. Preparing for the mobile world: experimenting with changing technologies and applications for library services - Colin Bates and Rebecca Carruthers 3. Enhancing open distance learning library services with mobile technologies - Jenny Raubenheimer 4. Use of mobile phones in the delivery of consumer health information - Vahideh Zarea Gavgani 5. Deploying an e-reader loan service at an online university - Anna Zuñiga-Ruiz and Cristina López-Pérez 6. Mobile service providers and library services in a multi-campus library - Ela Volatabu Qica 7. Using mobile technology to deliver information in audio format:learning by listening - Margie Wallin, Kate Kelly and Annika McGinley 8. Sound selection: podcasts prove positive - Daniel McDonald and Roger HawcroftPART 2: PEOPLE AND SKILLS 9. Staff preparedness to implement mobile technologies in libraries - Sarah-Jane Saravani and Gaby Haddow 10. Apps and attitudes: towards an understanding of the m-librarian’s professional make-up - Kate Davis and Helen Partridge 11. There’s a librarian in my pocket: mobile information literacy at UTS Library - Sophie McDonald 12. Exploring student engagement with mobile technologies - Julie Cartwright, Sally Cummings, Bernadette Royal, Michelle Turner and JoAnne Witt 13. It’s just not the same: mobile information literacy - Andrew Walsh and Peter Godwin 14. The students have iPods: an opportunity to use iPods as a teaching tool in the library - Iris AmbrosePART 3: FOCUS ON TECHNOLOGY 15. Mobile services of the National Library of China - Wei Dawei, Xie Qiang and Niu Xianyun 16. India’s mobile technology infrastructure to support m-services for education and libraries - Seema Chandhok and Parveen Babbar 17. Use and user context of mobile computing: a rapid ethnographic study - Jim Hahn 18. Meeting the needs of library users on the mobile web - Hassan Sheikh and Keren Mills 19. Mobile dynamic display systems for library opening hours - Keiso Katsura 20. Device-independent and user-tailored delivery of mobile library service content - Damien Meere, Ivan Ganchev, Máirtín Ó Droma,Mícheál Ó hAodha and Stanimir Stojanov 21. Designing effective mobile web presence - Sam Moffatt Conclusion - Mohamed Ally

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Book SynopsisStraightforward and practical guidance for library and information workers in all sectors who are involved in training users, colleagues or other groups. In order to make an impact with their customers, library staff must be well trained and up-to-date. Training is often delivered by library managers, development officers and trainers who may have limited budgets with access to few resources. This accessible guide uses case studies and examples of best practice from public, school, academic, special and government libraries to help library and information workers deliver excellent training practice. Increasingly, library and information staff are being asked to do more and more with fewer resources. In the context of higher education and further education, library and information workers are often involved in training large, diverse groups of more than 100 students, who may have limited resources. In public libraries, library staff may be involved in delivering a wide range of training activities to extremely diverse groups. Many library and information workers in special libraries deliver end-user and specialist training to busy professionals who are unlikely to have the time to attend pre-scheduled workshops. In addition, the rise of social networking tools and other information and communication technologies, has meant that training practices are continually changing to meet the expectations of participants. This book provides guidance on the design and delivery of effective training courses and is aimed at helping experienced trainers, as well as those who are still developing their skills, including: The people side of training Use of technologies to support training practices Different approaches to learning and teaching Planning and designing training Delivering training: face-to-face and blended learning Evaluation of training events and continuous improvement Learning and development in the workplace. Readership: All library and information workers involved in training.Trade Review"Well-written and covering a broad range of topics in a useful in-depth manner, this guide to library training deals with topics ranging from making training interesting for both staff and users, to the best ways of delivering face-to-face instruction. Modern technology useful for training, such as QR codes, virtual learning, or interactive white boards is also discussed. Allan (Westminster Business School) also offers brief case studies and real-world examples, along with "tips for trainers." The second part of the book focuses on over 90 approaches to facilitate learning in the workplace. The author's experience includes managing workplace and academic libraries and she also holds a MSc in information science." -- Reference and Research Book NewsTable of Contents1. Introduction Introduction to this chapter Introduction to the book Contribution of training to library and information services Benefits of training The training cycle and the planning stage The financial side of training Legal issues Structure of the book Summary References and additional resources PART 1: TRAINING PRACTICES 2. Different approaches to learning and teaching Introduction Three approaches to learning and teaching A model for workplace learning programmes Theories of learning Bloom’s Taxonomy of Learning Levels of competence Summary Notes References and additional resources 3. Making training interesting Introduction Action planning Activities Case studies Demonstrations Discussion groups Drop-in sessions Games Group work Guest speakers Hands-on sessions Ice-breakers Inquiry-based learning Lectures and presentations Problem-based learning Stories and metaphors Surveys and questionnaires Treasure hunts Using a combination of methods Summary References and additional resources 4. Use of different technologies to support training practices Introduction Apps Audience response systems Audio files Blogs Games Interactive whiteboards Mind mapping Mobile learning Podcasts PowerPoint QR codes Screen recording Screen sharing Skype Social networking tools Surveys or questionnaires Twitter Videos Virtual learning environments Virtual talks Virtual visitor Web-based training Web conferencing Webinars Web portals Wikis Summary Notes References and additional resources 5. Making it happen Introduction Thinking about participants Design principles Designing face-to-face sessions Impact of learning style preferences on training styles Managing session timings Evaluation of training Marketing and promoting training programmes Summary References and additional resources 6. Delivering face-to-face training sessions Introduction Getting started Different ways of involving everyone in the training process Managing the learning process Questions Ending the learning process Teaching large groups Making database training interesting Working with challenging learners Summary References and additional resources 7. E-learning and blended learning Introduction E-learning Design of e-learning programmes Web-based tutorials Learning groups and communities Blended learning Design of blended learning programmes E-tutoring Evaluation of e-learning and blended learning Summary References and additional resources PART 2: LEARNING IN THE WORKPLACE 8. Learning and development in the workplace Introduction 90+ approaches to learning and development in the workplace 360 degree feedback Accreditations Action learning Action planning Analysing mistakes Appraisal processes Apps Asking advice Asking and answering questions Audio recordings Benchmarking Blogs Book reviews Briefing papers Briefing sessions Cascade training Celebrating success Coaching Communities of interest and practice Competitions and prizes Complaints Conferences Covering for holidays Crises Critical friend Delegation Demonstrations Displays E-bulletins E-learning Electronic mailing lists E-mails E-portfolio Evaluating different products Exchanges Exhibitions Exit interviews External funding Feedback Fishbone diagram Focus groups Frequently asked questions Gap year Induction Instructions Internet Interviews Job rotation Key performance indicators Learning boxes Learning contracts Learning conversations Learning journals Meetings Mentoring Metaphors Mind mapping Networking Online discussion groups Online tutorials Organizing events Personal development planning Personal development portfolios Playing cards Presentations Professional journals Professional organizations Project work Promotion QR codes Quality assurance activities Quizzes Reading Reflection Retreats or residentials Rich pictures Secondment Self-assessment tools Setting deadlines Speed networking Sticky notes Study tours SWOT analysis Teamwork Training a colleague Twitter Video clips Visits Wikis Work-based learning qualifications Work shadowing Working parties Writing YouTube Notes References and additional resources

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Book SynopsisThe changing environment in higher education requires different approaches to be taken to the provision of professional support services. This may result in the development of outsourced shared services, the convergence of many different student-facing services or the development of more active collaborative networks. This collection of essays considers the changing context and broad principles affecting the ways in which we need to manage and provide services and offers case studies of changes that have already taken place. This book recognizes and uncovers the innovations that leaders and practitioners are implementing to transform and develop the provision of sustainable and creative support services. Such innovations are resulting in diverse models of service delivery and the development of more active collaborative networks and commercial partnerships. The essays are drawn from a broad spectrum of professionals working inside and outside library and information services as well as those responsible for leading multiply converged or joint service teams. Key topics include: The changing higher education context and how to build service success in uncertain times Connecting with the student perspective Working with professional associations Culture, values and change: observations from three consortia in Canada Managing complex change collaboratively and creatively Leaders and influencing skills of the future The role of technology in enabling collaboration and the role of shared data in extending the library’s value Space: changing the boundaries and the communal nature of the academic library Collaborative service provision through super-convergence Joint use libraries and transformational change. Readership: Library leaders and practitioners and students of LIS.Trade Review"Teamwork is a vital element in many environments, especially in library education. Collaboration in Libraries and Learning Environments discusses the role of libraries in higher education and their role in this shifting environment. Support is the primary aspect of many libraries in higher education now, and with the advent and advancement of internet methods, libraries must be on the ever cutting edge to reach out to their patrons. With advice on how to build these services when it's unsure what the next year will bring, understanding the needs of the student, leadership within the library, working with other libraries, collaboration, and much more...Collaboration in Libraries and Learning Environments is a strongly recommended read for library science collections, not to be missed." -- Midwest Book ReviewTable of Contents1. The changing higher education context - Rebecca Davies, Aberystwyth University, UK 2. Connecting with the student perspective - Craig Gaskell, University of Hull, UK 3. Working with professional associations - Andrew West, University of Sheffield, UK and Raegan Hiles, AMOSSHE, UK 4. Culture, values and change: observations from three consortia in Canada - Michael Ridley 5. Managing complex change collaboratively - Margaret Weaver, University of Cumbria, UK 6. Leadership skills for collaboration: future needs and challenges - Sue Roberts, State Library of Victoria, Melbourne, Australia, and Rachel Esson,Victoria University of Wellington, New Zealand 7. Knowing me...knowing you: the role of technology in enabling collaboration - Graham Stone and Dave Pattern, both at University of Huddersfield, UK 8. Space: changing the boundaries - Liz Jolly, Teesside University, UK 9. Collaborative service provision through super-convergence - Maxine Melling, University of Gloucestershire, UK 10. Joint-use libraries and transformational change - Ruth Kifer, University Library, San José State University, USA

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Book SynopsisStep-by-step guidance to setting up and running effective institutional research data management services to support researchers and networks. The research landscape is changing, with key global research funders now requiring institutions to demonstrate how they will preserve and share research data. However, the practice of structured research data management is very new, and the construction of services remains experimental and in need of models and standards of approach. This groundbreaking guide will lead researchers, institutions and policy makers through the processes needed to set up and run effective institutional research data management services. This ‘how to’ guide provides a step-by-step explanation of the components for an institutional service. Case studies from the newly emerging service infrastructures in the UK, USA and Australia draw out the lessons learnt. Different approaches are highlighted and compared; for example, a researcher-focused strategy from Australia is contrasted with a national, top-down approach, and a national research data management service is discussed as an alternative to institutional services. Key topics covered: Research data provision Options and approaches to research data management service provision A spectrum of roles, responsibilities and competences A pathway to sustainable research data services: from scoping to sustainability The range and components of RDM infrastructure and services. Case studies: Johns Hopkins University University of Southampton Monash University The UK Data Service Jisc Managing Research Data programmes. Readership: This book will be an invaluable guide to those entering a new and untried enterprise. It will be particularly relevant to heads of libraries, information technology managers, research support office staff and research directors planning for these types of services. It will also be of interest to researchers, funders and policy makers as a reference tool for understanding how shifts in policy will have a range of ramifications within institutions. Library and information science students will find it an informative window on an emerging area of practice.Trade ReviewI feel the book is particularly relevant to professional support service staff who now find RDM is part of their remit. Viewed as a whole book, it is a comprehensive guide to the drivers of change, the components of building and executing a policy and implementing an RDM infrastructure, but will also act as a reference text, to look up specific areas of guidance and examples or be signposted toward resources. -- Records Management JournalI have to admit from the outset that when I was invited to review Delivering Research Data Management Services: Fundamentals of good practice by Pryor, Jones, and White, I was concerned that I may not be able to write a useful review for librarians looking for a source that would help them in the implementation of research data management (RDM) services. My concerns, however, were allayed after reading the first chapter of the book. I realized that this book was one that librarians can learn from, use, and adapt...the book is presented in a straightforward and scholarly manner without the overuse of jargon. -- Journal of Electronic Resources LibrarianshipThis is a book which resonated strongly with me. It advocates for a culture change in data practices; a sustainable, holistic approach to research data management, from policies to planning, to storing and sharing as appropriate, and cautions against being driven by compliance with single funder requirements. Yet it also addresses the importance of sharing data for research impact, integrity and economics. It is neatly split into two: the different approaches and elements of service provision, and case studies. The editors write the bulk of the text; the first five chapters provide an introduction and overview of elements of research data management services, challenges and issues associated with a philosophical shift to the sharing of data from traditionally private storage, to data communication and requirements for data infrastructure. The current gap between researcher requirements and currently available services is also noted, justifying this book as a guide to developing services. -- Australian Academic & Research LibrariesTable of Contents1. A patchwork of change - Graham Pryor 2. Options and approaches to RDM service provision - Graham Pryor 3. Who’s doing data? A spectrum of roles, responsibilities and competences - Graham Pryor 4. A pathway to sustainable research data services: from scoping to sustainability - Angus Whyte 5. The range and components of RDM infrastructure and services - Sarah Jones 6. Case study 1: Johns Hopkins University Data Management Services - G. Sayeed Choudhury 7. Case study 2: University of Southampton – a partnership approach to research data management - Mark L. Brown and Wendy White 8. Case study 3: Monash University, a strategic approach -Anthony Beitz, David Groenewegen, Cathrine Harboe-Ree, Wilna Macmillan and Sam Searle 9. Case study 4: a national solution – the UK Data Service -Matthew Woollard and Louise Corti 10. Case study 5: development of institutional RDM services by projects in the Jisc Managing Research Data programmes - Simon Hodson and Laura Molloy

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Book SynopsisThis book examines the changing roles of the librarian and how working within a rich digital environment has impacted on the ability of professionals to develop the appropriate 'know how', skills, knowledge and behaviours required in order to operate effectively. Expert specialists and opinion-makers from around the world discuss the challenges and successes of adapting existing practices, introducing new services and working with new partners in an environment that no longer recognizes traditional boundaries and demarcation of roles. The book is structured thematically, with a focus on three key strands where the impact of digital technologies is significant: Rethinking marketing and communication – this strand looks at strategic approaches and practices which harness social media and illustrate the importance of communication and marketing activities in these new online spaces. Rethinking support for academic practice – this part examines the professional expertise required of librarians who engage with and support new academic and learner practices in digitally rich teaching, learning and research environments. Rethinking resource delivery – this section investigates the use of strategies to maximize access to online resources and services: harnessing system data to enhance collection management and user choice, designing and managing mobile 'friendly' learning spaces and providing virtual resources and services to an overseas campus. Readership: This timely and inspiring edited collection should make vital reading for librarians, library schools, departments of information science and other professional groups such as education developers, learning technologists and IT specialists.Trade Review...a lively and engaging set of papers on current thinking and practice on developing library policy and strategy. The cleverly chosen mix of authors from ancient and modern universities, from data and learning services, from three continents and with a wide range of skills and experience demonstrate that the issues discussed and debated are of universal and not particular interest. Messages on visibility, relevance and influence abound and many of the chapters have useful case studies. Perhaps most important is the reminder that libraries are support services and their focus must be on enabling users to meet their goals not imposing the library’s goals on users. -- Liber QuarterlyDifferentiating itself from countless other books available on digital librarianship Mastering Digital Librarianship provides a thematically focussed collection of research-based essays meant to provide academic librarians with a strategic primer for adapting library services for the digital age. In purposefully compiling essays contributed by academic librarians from universities around the world, editors Alison Mackenzie and Lindsey Martin, the Dean and the Assistant Head of Learning Services at Edge Hill University have leant a global perspective to the literature on digital librarianship...Mastering Digital Librarianship is not a rudimentary overview of new technologies. No doubt to maintain the collection's purpose as a guide to key topics on digital librarianship for academic and professionals, the essays use empirical research and case studies written by seasoned professionals that quickly delve into their respective topics. -- Journal of Library & Information Services in Distance LearningEach chapter presents a concrete case study of one or another university and the principles guiding marketing, service provision or resource delivery activities. This is the most interesting feature of the book that turns it into an effective tool of best practice promotion and sharing. -- Information ResearchThis title is easy to read, grounded in real-life practice and presents multiple approaches and strategies for librarians and those working in libraries looking to develop the requisite skills required to bring change into their practice. Failure to engage in the digital environment risks the livelihood of the library in an age of ubiquitous information. This text is a must read for anyone involved in contemporary libraries, even beyond the academic sphere. -- Australian Academic & Research LibrariesTable of ContentsTHEME 1: RETHINKING MARKETING AND COMMUNICATION 1. Digital marketing in an outreach context - Alison Hicks 2. Reference 2.0: evolution of virtual reference services and social media - Dawn McLoughlin and Jill Benn 3. A service in transition: how digital technology is shaping organizational change - Rachel Bury and Helen Jamieson THEME 2: RETHINKING SUPPORT FOR ACADEMIC PRACTICE 4. The impact of open and digital content on librarians’ roles in a learning and teaching context - Helen Howard 5. Supporting early-career researchers in data management and curation - Joy Davidson 6. Extending students’ digital capabilities: the Digital Tattoo Project - Julie Mitchell and Cindy Underhill THEME 3: RETHINKING RESOURCE DELIVERY 7. Mobilizing your library - Dr Kay Munro, Karen Stevenson, Rosemary Stenson and Wendy Walker 8. ‘You might also be interested in . . .’: improving discovery through recommendations - Lisa Charnock and Joy Palmer 9. Libraries and international branch campuses in the digital environment - Moira Bent

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Book SynopsisAcademic and public libraries are much different today than they were even 15 years ago. And with even bigger changes on the horizon, what lies in store? In this systematic attempt to speak to academic and public librarians about the future of library services, Hernon and Matthews invite a raft of contributors to step back and envision the type of future library that will generate excitement and enthusiasm among users and stakeholders. Anyone interested in the future of libraries, especially library managers, will be engaged and stimulated as the contributors: Examine the current state of the library, summarizing existing literature on the topic to sketch in historical background Project into the future, using SWOT analysis, environmental scans, and other techniques to posit how library infrastructure (such as staff, collections, technology, and facilities) can adapt in the decades ahead Construct potential scenarios that library leaders can use to forge paths for their own institutions. The collection of knowledge and practical wisdom in this book will help academic and public libraries find ways to honour their missions while planning for the broader institutional changes already underway. Readership: Library managers, academic and public librarians, LIS students and academics and anyone interested in the future of libraries.Trade ReviewHernon and Matthews are quick to point out that these scenarios are not exhaustive and may or may not be applicable to one’s own library. What is continually emphasised is that failure to consider and prepare for the future of the library will result in library closures. Though focused on academic and public libraries, the argument could easily be adapted for special and school libraries. As such it is almost mandatory reading for any librarian who wants to ensure the survival of her library, be it an academic, public, special or school library. -- Australian Academic & Research LibrariesTable of Contents1. Change—major to minor Fundamental Change Some Important Trends Creating the Library Compass Concluding Thoughts 2. Building a path to the future Environmental Scanning Reports Concluding Thoughts 3. Transforming the future Impetus Identifying Trends Building Scenarios Transformation Concluding Thoughts 4. Related literature Scenario Planning Some Key Writings Use of Scenarios in General Writings Relevant to Academic Libraries Writings Relevant to Public Libraries Concluding Thoughts 5. Future views of academic libraries Higher Education Trends in Academic Libraries Unfamiliarity with Libraries and the Role of Librarians Exploring the Use of Different Scenarios Six Academic Library Scenarios Extending the Scenarios beyond Fifteen Years Concluding Thoughts 6. Perspectives on trends and scenarios: academic libraries Scholarly Communication and Liberal Arts College Libraries - Richard Fyffe Scholarly Communication and the Role of the Liberal Arts College Library - Diane J. Graves Toward Building an Embedded Academic Library: The Case of Shaping Drexel University Libraries Spaces - Danuta A. Nitecki Revisiting the Scenarios through Space Planning - Robert E. Dugan Concluding Thoughts 7. Future views of public libraries Public Library Association Planning Process Scenarios and Public Libraries Out-of-the-Box Thinking Concluding Thoughts 8. Perspectives on trends and scenarios: public libraries Scenario One: The “Status Quo” Library Scenario Two: The Community “Living Room” Scenario Three: The “Electronic” Library Scenario Four: The “Happening Place” Library Comments on the Scenarios 9. Preparing for the future: some final thoughts Leadership Staff Abilities for the Present and Future Currents in Scenario Development Privatizing Libraries Libraries Merely Trying to Keep Up Revisiting Space Planning Issues of Importance to the Broader Organization Concept of Scenarios Revisited Concluding Thoughts Appendix A: The Use of Scenarios in the Pierce County Library System - Neel Parikh Appendix B: The Anythink Revolution - Pam Sandlian-Smith

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Book SynopsisIn 1983, two University Professors looked slightly bemused as they scanned the shelves of the South Wales Miners' Library. One said to the other, 'Do miners read Dickens?' We seek to answer that question, and a little more besides. This special fortieth anniversary volume chronicles the origins of the Library out of the remnants of the magnificent Workmen's Institute libraries, once described as 'the brains of the Coalfield', and charts its development over time to becoming a unique research and lifelong learning centre.

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Book SynopsisMaking a Difference is a book which aims to help bring about positive change within communities in England and Wales. It is distinctive in being a practical 'How To' guide rather than a 'Why Should' argument. It provides a practical step-by-step guide for anyone who wants to set up a project or introduce a service that would benefit a significant number of vulnerable or excluded people, at any age, within their local communities, and which is sustainable for a long period of time. The author draws on many years of experience within the charity sector to guide the reader through the process, explaining each stage clearly and precisely. The reader will be able to identify and develop key information about their project - why it's necessary, what it will involve and how to approach it, what challenges might be encountered and how to avoid and overcome them. An example of a project, which runs through the whole book, enables the reader to see how each stage might apply to a real-life scenario. Packed with reassurance and useful insights into the workings of the Third Sector, this is an indispensable guide to making the world a better place.Trade ReviewWhat a fantastic book. I wish I had this to hand 10 years ago when I started my journey with FoodCycle. This book covers every eventuality and will help all social entrepreneurs set up fantastic community Projects which are needed now more than ever. The guidance in this book is invaluable even for organisations as old as FoodCycle: a very worthwhile read. Mary McGrath, MBE. CEO of Foodcycle.

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