Hospitality, sports and leisure industries Books
Taylor & Francis Ltd (Sales) Tourism Planning and Community Development
Book SynopsisThe intersection of community development, tourism and planning is a fascinating one. Tourism has long been used as a development strategy, in both developed and developing countries, from the national to local levels. These approaches have typically focused on economic dimensions with decisions about tourism investments, policies and venues driven by these economic considerations. More recently, the conversation has shifted to include other aspects â social and environmental â to better reïect sustainable development concepts. Perhaps most importantly is the richer focus on the inclusion of stakeholders.An inclusionary, participatory approach is an essential ingredient of community development and this brings both ïelds even closer together. It reïects an approach aimed at building on strengths in communities, and fostering social capacity and capital. In this book, the dimensions of the role tourism plays in community development are explored. A panoply of perspectives are presented, tackling such questions as, can tourism heal? How can tourism development serve as a catalyst to overcome social injustices and cultural divides?This book was originally published as a special issue of Community Development.Table of Contents1. Introduction 2. Incorporating social justice in tourism planning: racial reconciliation and sustainable community development in the Deep South 3. An analysis of factors mediating community participation outcomes in tourism 4. Tourism planning and power within micropolitan community development 5. Community understanding of the impact of temporary visitors on incidental destinations 6. Sustainable practices of community tourism planning: lessons from a remote community 7. Engaging residents in planning for sustainable rural-nature tourism in post-communist Poland 8. Participatory modeling as a tool for community development planning: tourism in the Northern Forest 9. Golden Geese or White Elephants? The Paradoxes of World Heritage Sites and Community-Based Tourism Development in Agra, India
£41.79
Taylor & Francis Ltd (Sales) Fundraising Management Analysis Planning and
Book SynopsisApplying the principles of marketing to nonprofit organizations and the fundraising sector is vital for the modern fundraiser who wants to increase profitability and diversify their fundraising efforts in this challenging industry. This comprehensive how-to guide provides a thorough grounding in the principles underpinning professional practices and critically examines the key issues in fundraising policy, planning and implementation. This new edition of Fundraising Management builds on the successful previous editions by including modern perspectives on organizational behaviour, extended coverage of digital fundraising and donor behaviour, including an examination of group influences on behaviour, and a new chapter on the use of social media for supporter engagement and retention. Combining scholarly analysis with practical real life examples, Fundraising Management has been endorsed by the Institute of Fundraising, and is mapped to the Certificate and Diploma in Fundraising, making it the definitive guide to best practice both in the UK and globally. This is a clear, problem-solving guide that no fundraising student or professional should be without. Trade Review‘As well as being the core text for students of the Institute of Fundraising Certificate and Diploma in Fundraising, this book is simply a ‘must have’ in the library of any practising fundraiser, no matter how experienced. Featuring brand new chapters on Digital Communications and Social Media, the latest thinking on donor behaviour and a plethora of case study material, this new edition is bang up to date with the very latest best practice.’ - Paul Marvell, Director of Professional Development and Membership, Institute of Fundraising‘No other book provides such an authoritative, clear and interesting overview of all the key issues and debates in fundraising. This is the only core text that I recommend to my students and I am grateful to Adrian Sargeant and Elaine Jay for updating this book so that it covers all of the newly emerging issues affecting those who practice and study fundraising.’ - Dr Beth Breeze, Director, Centre for Philanthropy, University of Kent‘Fundraising Management is absolutely the first go-to for the fundraiser moving into management. The case studies are inspiring, the academic theory sound and, most of all, it provides all the essential check-lists one needs to create plans and to manage teams and fundraising programmes effectively. The structure, level of detail and precision of analysis give the answers to almost any strategic challenge or opportunity a fundraising manager will face. The examples show how the very best have overcome their challenges and seized their opportunities. Fundraising Management is a crystal clear guide, essential reading for the ambitious fundraiser.’ - Alan Clayton, Creative Director, Revolutionise Clayton BurnettTable of Contents1. The History and Development of Fundraising Practice 2. Fundraising Planning: The Fundraising Audit 3. Marketing Research for Fundraising 4. Understanding Giving 5. Strategic Planning: The Fundraising Plan 6. Fundraising Reporting 7. Donor Recruitment 8. Donor Development 9. Major Gift Fundraising 10. Legacies and in Memoriam Giving 11. Community Fundraising 12. Corporate Fundraising 13. Trust and Foundation Fundraising 14. Digital Communications 15. Fundraising in Social Media 16. Managing Fundraising Teams 17. Fundraising Team Dynamics 18. Leading Fundraising Teams 19. Legal and Ethical Aspects of Fundraising Management
£56.94
John Wiley & Sons Inc Introduction to Travel and Tourism
Book SynopsisThe fundamentals of travel and the impacts of tourism throughout history and the world Introduction to Travel and Tourism: An International Approach presents an all-encompassing exploration of the travel industry. Whether you are planning a career in travel or simply enjoy new places, this book offers in-depth information from a global perspective. Authoritative discussion covers tourism, attractions, food, planning, accommodations, transportation and more, with a full examination of economics, cultural impact, environmental effects, and governmental involvement. Insightful explanations surrounding marketing, feasibility, travel agencies, wholesalers and operators will appeal to career-minded readers, and an appendix covering franchising offers new perspective on the industry''s future.Table of ContentsChapter 1 Introduction: A Trip Through Time Chapter 2 Travel Patterns and Trends Chapter 3 Leisure Time and Tourism Chapter 4 Travel Motivators and Destination Life Cycles Chapter 5 Attractions Chapter 6 Governments and Tourism Chapter 7 Tourist Statistics Chapter 8 Transportation Methods Chapter 9 Automotive Travel Chapter 10 Rail Travel Chapter 11 Ship Travel Chapter 12 Air Travel Chapter 13 Accommodations Chapter 14 Timesharing Chapter 15 Conventions and Incentive Travel Chapter 16 Food Services Chapter 17 Economic Impacts Chapter 18 Environmental Impacts Chapter 19 Cultural Impacts Chapter 20 Planning Chapter 21 An Introduction to Feasibility Studies Chapter 22 Marketing Chapter 23 Tour Wholesalers and Operators Chapter 24 Travel Agencies Appendix An Introduction to Franchising Index
£105.30
The University of Michigan Press Extreme Pursuits
Book SynopsisLooks at the conditions of global travel; at the unease, even paranoia, that underlies them; at the opportunities they offer for alternative identities; and at their oscillation between remembered and anticipated states. This book offers a provocative account of what is happening to travel in the age of globalization.
£21.80
The University of Michigan Press Extreme Pursuits
Book SynopsisLooks at the conditions of global travel; at the unease, even paranoia, that underlies them; at the opportunities they offer for alternative identities; and at their oscillation between remembered and anticipated states. This book offers a provocative account of what is happening to travel in the age of globalization.
£68.95
Transworld Publishers Ltd EdwardsJones I Beach Babylon
Book SynopsisHow does it feel to live and work in the world''s most beautiful and luxurious tropical island resort, surrounded by white sandy beaches and aquamarine seas? How does it feel to be in the lap of luxury when you''re thousands of miles from anywhere else? And when the guests are some of the richest and most demanding people in the world, where do you find the energy every day to smile, smile and smile again? Beach Babylon takes you behind the scenes at a five-star tropical island resort. Do all the stories which take place behind the closed doors of the exclusive spa have happy endings? What do the world''s richest people expect from room service during their fortnight in paradise? What does the windsurfing instructor do to keep sane after hours?In the bestselling tradition of her previous Babylon books, Imogen Edwards-Jones investigates the rivalries and alliances between the staff at a resort where pandering to the guests'' most extravagant whims is de rigu
£11.69
Pearson Education Heritage Tourism
Book SynopsisA comprehensive review of the main issues and concepts related to heritage tourism. Illustrated throughout the text via examples and boxed case studies, this book is a resource for educators, students and practitioners in the field of heritage tourism.Table of Contents1. Introduction. 2. The Heritage Tourism Supply. 3. Heritage Tourism Demand. 4.. Conserving The Past. 5. Managing Heritage Tourism. 6. Heritage Interpretation. 7. The Authenticity Debate. 8. The Politics Of Heritage. 9. Reflections And Futures. References. Index.
£69.99
Taylor & Francis The Holiday Makers
Book SynopsisThe Holiday Makers is thought-provoking and profound in its analysis of the present and future patterns of work and leisure. The author analyses the different forms of tourism, examines the effects on the indigenous countries and their people, and outlines positive steps to reconcile people's holiday requirements with the world's economic and social structures.Trade Review`He has a whole range of gentle proposals which will be derided or co-opted by the travel trade, but they are all sensible.' New Society `Students of tourism and government representatives, in particular, will find this book enlightening and refreshing.' Tourism Management `...a revolutionary work.' The Sunday TimesTable of ContentsIntroduction; The model of life in industrial society work, home, free time, travel; The holiday machine or: the recreation cycle; For a humanization of everyday life; Proposals for the humanization of travel; References; Index.
£52.24
Taylor & Francis Ltd Managing Visitor Attractions
Book SynopsisVisitor attractions represent a complex sector of the tourism industry and are the catalytic focus for the development of tourism infrastructure and services. As this area grows, there are still many questions to be answered and issues to be understood such as what visitor attractions actually are, what forces drive their development, who visits them and why, how they are funded, and what the numerous day-to-day challenges are in respect of their management andmarketing. The second edition of this successful text investigates these issues further and provides more solutions and suggestions for the present and future.Now in its 2nd edition, Managing Visitor Attractions: New Directions has been fully revised and updated to include new case studies on attractions in Singapore, seasonal variation,religion-based attractions, HRM issues and heritage tourism. It also includes five new chapterslooking at attraction success and failur
£54.77
Emerald Group Publishing Limited Advances in Culture Tourism and Hospitality
Book SynopsisSeeks to increase understanding and description of human behavior, conscious and unconscious meaning, and implicit/explicit decision processes applied to living and making major and everyday choices from where to live, how culture affects thinking and actions; marriage, children; work choices and behavior; leisure pursuits; and, travel behavior.Table of ContentsChapter 1: Fables of the Reconstruction or Reconstruction of the Fables? Pragmatic Aesthetics for Advancing Tourism, Culture, Place, and Community. Chapter 2: Lived Experience Theory In Travel And Tourism Research. Chapter 3: Photo Website-Induced Tourism. Chapter 4: Making the memory come alive and active: using oral history in tourism and leisure research. Chapter 5: Following the recommendation by .Emerged standards undermining the validity of empirical tourism research. Chapter 6: Gender in Backpacking and Adventure Tourism. Chapter 7: Interpreting Service Processes Through Service Blueprinting. Chapter 8: Advancing Theory on Consumer Plans, Actions, and How Marketing Information Affects Both. Chapter 9: A Model of Humour in the Tourist Experience. Chapter 10: Assessing All-Inclusive Pricing from the Perspective of the Main Stakeholders in the Turkish Tourism Industry. Chapter 11: Advancing And Testing Theories Of How Visitors Assess Historical Districts As Tourism Destinations With Use Of Repertory Grid Analysis And Laddering Analysis.
£66.74
Emerald Publishing Limited Advances in Hospitality and Leisure
Book SynopsisDelivers insights of scientific studies pertaining to hospitality, leisure, and tourism, providing a forum to stimulate discussions on contemporary issues and trends essential to theory advancement as well as professional practices from a global perspective. This title intends to divulge the methods of inquiry so as to inspire research topics.Table of ContentsSafety and Security Perceptions of Tourists Visiting Kashmir, India. From Cultural Consumer at Home to Heritage Tourist Away. Potential Impacts of Generational Change on Destinations. Impacts of an Intervention Event on Museum Visitations. Critical Factors in Implementing HRIS in Restaurant Chains. Theme Park Visitors’ Responses to the SARS Outbreak in Taiwan. A Qualitative Assessment of the Service Encounter. New Service Development: Preliminary Findings on Process Development and Assessment from the Greek Hotels. The Influence of the Intensity of Collaboration and Type of Management on the Performance of Swiss Hotels. A Study on the Online Sales Efficiency of Upscale and Luxury Hotels in Germany, Switzerland and Austria. An Investigation of Long-term Debt and Firm Value in the Lodging Industry. Energy Consumption and CO. Gender-Based Service Preferences of Spa-Goers. The Hotel Servicescape for Chinese Female Travellers. List of Contributors. Aims and Submission Guidelines. EDITORIAL BOARD. Subject Index.
£88.99
University of British Columbia Press Selling British Columbia
Book SynopsisAn entertaining and illustrated account of the development of BC's tourist industry between 1890 and 1970, examining how BC's history of colonialism was deftly marketed to potential tourists.Trade ReviewOne of Dawson’s more significant contributions to the history of tourism is his analysis of BC tourism activities during and after World War II. Dawson’s study, with its eight decades of coverage, shows how consumer culture was established in BC and, in the process turned tourism into an industry. -- Russell Douglass Jones, Eastern Michigan University * Enterprise & Society, June 2005 *In this interesting book, Michael Dawson studies the rise of a tourist economy in British Columbia over the course of the twentieth century. This is an important discussion, making Selling British Columbia a must-read for historians interested in either consumer history or twentieth-century Canada. Who would have thought that provincial government could be so engaging a topic? -- Steve Penfold, University of Toronto * BC Studies, No. 146, Summer 2005 *He provides the most thorough examination yet of the shift from tourist trade to tourist industry in Canada, and raises important questions about the emergence of consumer capitalism. Selling British Columbia is obviously necessary reading for anyone interested in Canadian tourism; it also merits serious attention from those concerned with advertising, publicity, and promotion, business and industrial associations, and business in twentieth-century Canada generally. One hopes that his approach and suggestive findings will stimulate both methodological debate and further explorations of tourism and consumption by social, cultural and business historians. -- Ben Bradley, Queen’s University * Canadian Historical Review *These stories make for an interesting read, especially in light of the political and economic activities that surrounded major tourism events prior to the 1970s. Readers currently working in BC’s tourist industry, as well as a more general readership, will find the events captured in Dawson’s work to be informative. -- Dr. Kirk Salloum, educational consultant, Vancouver, BC * British Columbia History, Vol. 38, No. 4, 2005 *In tracing its modern origins to the depression, Dawson asks readers to see the deep political forces behind what most have described as economic or cultural ... As a result, he reveals the phenomenon as contingent in a new way, effectively historicizing tourism and asking readers to re-think analyses that treat it as monolithic or static. -- Annie Gilbert Coleman, Indiana University * American Historical Review, February 2006 *Table of ContentsIllustrationsAcknowledgmentsAcronymsIntroduction: Tourism and Consumer Culture1 Boosterism and Early Tourism Promotion in British Columbia, 1890-19302 From the Investment to the Expenditure Imperative: Regional Cooperation and the Lessons of Modern Advertising, 1916-353 Entitlement, Idealism, and the Establishment of the British Columbia Government Travel Bureau, 1935-394 The Second World War and the Consolidation of the British Columbia Tourist Industry, 1939-505 Differentiation, Cultural Selection, and the Post-war Travel “Boom”6 Tourism as a Public Good: The Provincial Government Manages the Post-war “Boom,” 1950-65 Conclusion: From Tourist Trade to Tourist Industry Appendix: Key tourism promotion organizations in British Columbia, 1901-72NotesBibliographyIndex
£73.95
Taylor & Francis Inc Tourism in China
Book SynopsisExamine China''s impact on the world tourism market!Tourism in China is a comprehensive study of tourism and the travel industry in China--past, present, and future. Since joining many of its Asia-Pacific neighbors in identifying tourism as a vehicle for socioeconomic growth and poverty alleviation, China has become the leader in the Asian travel industry, surpassing all forecasts with high and constant growth in international and domestic tourism activity. In fact, the World Trade Organization predicts that by 2020, China will become the world''s leading tourism destination, receiving 145 million visitors. This timely book examines the diverse opportunities and challenges the country''s tourism industry faces in meeting those projections.A unique, interdisciplinary guide that appeals to practitioners and academics, Tourism in China has been called probably the most in-depth analysis of China''s tourism industry by the World Trade Organization''s Dr. Harsh Varma. The boTable of Contents About the Editors Contributors Foreword Section I. Introduction and Historical Development Chapter 1. Introduction: China's Tourism Boom China's Tourism Environment International Tourism Environment The Chapters Chapter 2. China's Tourism Development Since 1978: Policies, Experiences, and Lessons Learned Tourist Movement Tourism Infrastructure The Context of China's Tourism Policies Experiences and Lessons Conclusion Chapter 3. China in the Eyes of Western Travelers, 1860-1900 Background Routes and Modes of Travel Travelers and Travel Narratives Implications Chapter 4. Chinese Vernacular Heritage As a Tourist Attraction: The Case of Beijing Introduction Vernacular Architecture As a Sign of Identity Quadrangles and the Cultural Identity of Beijing Urban Modernization versus Vernacular Quadrangles Turning the Quadrangle into a Tourist Attraction Conclusion Section II. Research and Impacts Chapter 5. Tourism Research in China Tourism Research Institutions Outline of Tourism Research Development Dissemination of Research Findings Trends and Problems Recommendations Conclusion Chapter 6. Economic Impact of Tourism in China Tourism's Export Contributions to the Chinese Economy The Economic Contributions of Chinese Domestic Tourism Tourism, Jobs, and GDP Tourism and Chinese Regional Development Tourism and Poverty Alleviation Look to the Future: Challenges and Policy Options Chapter 7. Ecotourism in China's Nature Reserves Nature Reserves and Ecotourism: Context and Policy Issues The Role of Ecotourism in Reserve Finance The Role of Ecotourism and Local Development Infrastructure and Environmental Management Staffing Issues The Visitor Experience and Interpretation The Example of Jiuzhaigou Biosphere Reserve, Sichuan Province Section III. Industry and Development Chapter 8. Critical Issues in China's Hotel Industry China's Hotel Industry Consolidation and Brand Development Development Strategy by Global Hotel Companies Analysis of Hotel Financial Performance Conclusion Chapter 9. Travel Agencies in China at the Turn of the Millennium Overview of the Development of China's Travel Agencies China's Travel Agencies Today Major Problems Faced by China's Travel Agencies Today Conclusion and Recommendations Chapter 10. China's Tourist Transportation: Air, Land, and Water Air Transportation International Tourist Land and Water Transportation Domestic Tourist Surface Transportation Transportation Issues in China's Future Chapter 11. An Assessment of Theme Park Development in China Theme Park Development Elements of Success Reasons for Failure Prospects Facing the Theme Park Industry in the Twenty-First Century Section IV: Tourism Markets Chapter 12. Tourism Marketing in the People's Republic of China Current Market Situation Tourism Marketing at the National Level Tourism Marketing and Promotion Issues Affecting the Development of China's Tourist Markets Summary Chapter 13. Short- and Long-Haul International Tourists to China Foreign Visitors in China Growth of Long-Haul Foreign Visitors Characteristics of Long-Haul Visitors Spatial Concentration and Changes Conclusion Chapter 14. Leisure in China Characteristics of Leisure in China Leisure Products in China Conclusion: Toward the Emergence of a Leisure Industry Chapter 15. Mainland Chinese Outbound Travel to Hong Kong and Its Implications China's Outbound Travel Destination Hong Kong Mainland Tourists Policy Implications for Hong Kong Conclusion Section V: Conclusion Chapter 16. World Trade and China's Tourism: Oppor
£25.99
LSU Press Interrogating Travel
Book SynopsisNever in human history has travel been so accessible to so many. But amid an escalating climate crisis that threatens the homes of vulnerable people across the world, has the human cost of trekking the globe become too high?
£24.65
The University Press of Kentucky Changing the Game
Book SynopsisA memoir of the extraordinary professional life of the pioneer in college sports marketing.Table of ContentsPreface Growing Roots Chasing Dreams In Search of a New Dream Exploring Life in Politics Running for Office and Running a Business Business in the Bluegrass and Beyond Working in an Ever-Changing Environment The NCAA and Corporate Sponsorships Back to Kentucky and Bundled Rights The Solid South Surviving an Era of Crisis My Last Great Pitch for the NCAA A Time of Transition The KFC Yum! Center Epilogue
£19.00
Taylor & Francis Inc Strategic Management for Hospitality and Tourism
Book SynopsisStrategic Management for Hospitality and Tourism is an essential text for both intermediate and advanced learners aspiring to build their knowledge related to the theories and perspectives on the topic. The book provides critical and analytical insights on contemporary theoretical models and management practices while enhancing the learning process through worked examples and cases applied to the hospitality and tourism setting. This new edition highlights the rapidly changing socio-economic and political global landscape and addresses the cultural and socio-economic complexities of hospitality and tourism organizations in the new era. It has been fully updated to include: A new chapter on finance, business ethics, corporate social responsibility, and leadership as well as new content on globalisation, experience economy, crisis management, consumer power, developing service quality, innovation and implementation of principles. New fTrade Review‘The pedagogical approach and international context of this edition should be THE strategic management textbook to adopt to facilitate student learning and equip them with the much needed global exposure’. Cathy Hsu, Chair Professor, Hong Kong Polytechnic University, Hong Kong ‘The leading strategic management text book in our field that can greatly help our hospitality and tourism students, managers and executives. All key and essential theories and concepts are explained nicely along with interesting case studies’. Marianna Sigala, Professor, University of South Australia ‘This second edition of Strategic Management for Hospitality and Tourism provides the latest in strategic thinking and contemporary theoretical models and management practices. It addresses a range of cutting-edge issues including globalisation, experience economy, crisis management, consumer power, developing service quality, innovation and implementation of principles. A must read for both academics and students around the world.’ John Bowen, Professor, University of Houston, USA ‘This comprehensively revised 2nd edition of the definitive hospitality and tourism strategy text provides students and professors with valuable enhancements that explain complex strategic theories, concepts and applications in plain and clear language. The eminent team of authors enlivens this challenging subject by incorporating relevant and engaging contemporary examples.’ Dimitrios Buhalis, Professor and Head of Department of Tourism and Hospitality, Bournemouth University, UK ‘Strategic Management for Hospitality and Tourism has become the text for those teaching strategic management in hospitality and/or tourism programs. It includes a strong grounding in the principles of strategic management and illustrates how these are applied to hospitality and tourism organizations. The cases included in the text bring the application to life for the students and allow them to practice analytical techniques discussed.’ Brian King, Professor and Associate Dean, Hong Kong Polytechnic University, Hong Kong Table of ContentsPart 1: Introduction to Strategy. 1 Introduction to Strategic Management. 2 Strategic Management in Hospitality and Tourism. 3 Business Ethics and Social Responsibility. Part 2: Strategy Context. 4 The Hospitality and Tourism Industry Context. 5 The Organisational Context. 6 Financial Analysis of a Hospitality and Tourism Organization. Part 3: Strategy Content. 7 Business-Level Strategies. 8 Corporate-Level Strategies. 9 Network-level Strategies. Part 4: The Strategy Process. 10 Strategy Formation: Strategy Formulation and Implementation. 11 Strategy Implementation and Change. 12 Leadership in Hospitality and Tourism. Part 5: Synthesis. 13 Conclusions: Relating Content, Context, and Process. Part 6: Case Studies. Case Study 1: Ocean Park Hong Kong. Case Study 2: SeaWorld Parks and Entertainment: From Social Crisis to Reimagined Success. Case Study 3: Din Tai Fung Restaurant Chain’s Recipe for Success: Challenges and Opportunities Ahead. Case Study 4: Six Flags: A Familiar Brand Takes on a New Generation. Case Study 5: Marriott Acquiring Starwood: Challenges and Opportunities Ahead. Case Study 6: Mr. Harris Rosen’s Views on Entrepreneurship, Leadership and Corporate Social Responsibility: Insights and Implications for Hospitality and Tourism Education. Case Study 6 Supplement: Mr. Harris Rosen’s Recognitions and Philanthropic Activities from 2009-2019. Case Study 7: What You Can Learn from Service that Makes You Smile
£49.39
University of Arizona Press Tourism Geopolitics
Book Synopsis
£56.00
University of Hawai'i Press Hawaiis Scenic Roads
Book Synopsis
£33.56
University of Hawai'i Press Ryokan
Book SynopsisThe two dozen traditional inns, or ryokan, of the hot springs village resort of Kurokawa Onsen, draw nearly a million tourists a year Chris McMorran presents the realities of ryokan work - celebrated, messy, ignored, exploitative, and liberating - and introduces the people who keep the inns running by making guests feel at home.
£48.00
CABI Publishing Tourism Technology and Competitive Strategies
Book SynopsisTourism, the world's fastest growing industry, is now entering a more mature phase. During the 1970s and 1980s mass tourism, with its rigid, standardized packages, developed rapidly and provided many consumers with their first experiences of international travel. Today, a complex and multi-faceted industry, tourism faces growing pressures - consumer demand for more individually tailored holidays, an increasingly competitive operational environment, opportunities provided by new technology and growing environmental concerns. This book analyses the major challenges facing tourism today. The author highlights the central role of information technology in creating mass tourism by the mid-1970's, and how this technology and innovation is creating a new best practice of flexibility, market segmentation and diagonal integration within tourism. The book demonstrates how companies in the industry can enhance their competitiveness in the market place. Aimed at both academics and industry practitTable of Contents1: *Tourism in crisis 2: *Mass tourism 3: *Global imperatives 4: *Global transformation 5: *New consumers 6: *Technology changes tourism 7: *Technology in action 8: *Competitive scenario 9: *Competitive strategies for industry players 10: *Strategies for tourism destinations
£38.76
CABI Publishing Tourism SMES Service Quality and Destination
Book SynopsisThis book focuses in on the dominant role of SMEs (small and medium-sized enterprises) in the tourism and hospitality industry. It explores their impact on consumer perceptions of a destination, drawing on examples of small hotels, guesthouses, cafes and restaurants. It also highlights the challenges faced by SMEs to promote destination business growth - with discussion of competitiveness, quality and standards. With its entity-relationship model of a destination, this edited collection of international papers fully explores the dynamics SMEs. Case studies from around the world also puts SMEs research into a global context.Table of Contents1: Tourism SMEs, service quality and destination competitiveness, E Jones and C Haven, University of Wales Institute, Cardiff, UK 2: Integrated tourism in Europe's rural destinations: Competition or cooperation: T Oliver and T Jenkins, University of Wales, Aberystwyth, UK 3: The peripherality, tourism and competitiveness mix: Contradictory or confirmed? F Williams and M Macleod, Scottish Agricultural College, Aberdeen, UK 4: Policy options for the development of an indigenous tourism SME sector in Kenya, G Manyara, University of Wales, Cardiff, UK and E Jones 5: Quality issues for the family business, D Getz, University of Calgary, Canada, J Carlsen, Curtin University of Technology, Western Australia and A Morrison, University of Strathclyde, Scotland, UK 6: Capability-based growth: The case of UK tourism SMEs, M M Augustyn, University of Wolverhampton, Walsall, UK and J Pheby, University of Luton, Luton, UK 7: Producing hospitality, consuming lifestyles: Lifestyle entrepreneurship in urban Scotland, M L Di Domenico, University of Westminster, London, UK 8: Modelling the integration of information and communication technologies in small and medium hospitality enterprises, H C Murphy, Swansea Institute of Higher Education, Swansea, UK 9: Business goals in the small-scale accommodation sector in New Zealand, C M Hall and K Rusher, University of Otago, Dunedin, New Zealand 10: The future of the tourism and hospitality workforce begins at home, C Haven and D Botterill, University of Wales, Cardiff, UK 11: HRM behaviour and economic performance - small versus large enterprises, A-M Hjalger, Advance/1 Science Park, Aarhus C, Denmark 12: Insights into skill shortages and skill gaps in tourism - a study in Greater Manchester, C Lashley, Nottingham Trent University, Nottingham, UK 13: A typology of approaches towards training in the Southeast Wales hospitality industry, S Moore, University of Wales Institute, Cardiff, UK 14: The utilization of human resources in tourism SMEs: A comparison between Mexico and Central Florida, A Pizam and D V Tesone, University of Central Florida, Florida, USA 15: Investment support for tourism SMEs: A review of theory and practice, S Wanhill, Bournemouth University, Poole, UK 16: Business confidence in Wales - the Wales Tourism Business Monitor, H Smith, Glasgow Caledonian University, Glasgow, UK 17: The role of a National Tourism Organisation in developing a National Tourism Quality Scheme: The case of Hungary, Z Behringer and T Mester, Hungarian Tourist Office, Budapest, Hungary 18: Leadership and co-ordination: A strategy to achieve professionalism in the Welsh tourism industry, D James, Tourism Training Forum for Wales, Cardiff Bay, UK 19: Identifying and exploiting potentially lucrative niche markets: The case of planned impulse travellers in Hong Kong, E Chan and S Wong, The Hong Kong Polytechnic University, Kowloon, Hong Kong 20: Small and medium-sized Libyan tourism enterprises and the National Tourism Development Plan for Libya, M Jwaili, B Thomas and E Jones, University of Wales Institute, Cardiff, UK 21: 'A virtual huanying, selamat dating and herzlich willkommen!' The Internet as a cross-cultural promotional tool for tourism, W G W G Arlt, University of Applied Sciences, Stralsund, Germany 22: The heterodoxy of tourism SMEs and the challenges of destination competitiveness, C Haven and E Jones
£98.68
CABI Publishing Tourism and Protected Areas
Book SynopsisPublished on behalf of The Task Force on Tourism and Protected Areas of the World Commission on Protected Areas (WCPA) of the World Conservation Union (IUCN), this book serves as a comprehensive record of the tourism issues discussed at the World Parks Congress held in Durban, South Africa in 2003. The issues discussed reflect the past 10 years of global challenges and lessons learnt in protected area management, the place of tourism in this and the projected issues for the next decade.Table of ContentsI: Foreword, D Sheppard, WCPA II: Preface, Eugenio Yunis, WTO Section 1: Tourism and Conservation in the 21st Century 1: Tourism and Protected Areas: Benefits Beyond Boundaries, R Bushell, R Staiff, University of Western Sydney, Australia, and P Eagles 2: Tourism as a Tool for Conservation and Support of Protected Areas: Setting the Agenda, R Bushell, and S F McCool, The University of Montana, USA 3: Global Trends Affecting Tourism in Protected Areas, P F Eagles 4: Key Principles and Directions for Tourism in Protected Areas: A Review of Existing Charters, Guidelines and 5: Declarations, J Foxlee, Darwin, AustraliaSection 2: Management Issues and Case Studies 6: Tourism, Indigenous and Local Communities and Protected Areas in Developing Nations, L M Scherl, Arcadia, Australia and S Edwards, Recreation and Conservation International, Ecuador 7: Joint Management: Aboriginal involvement in tourism in the Kakadu World Heritage Area, P Wellings, Darwin, Australia 8: Tourism as a tool for community-based conservation and development, P Figgis, World Commission on Protected Areas, Australia, T Berno and R Bushell 9: The World Heritage Tourism Programme: Lessons Learned, A Pederse, UNESCO World Heritage Centre, France 10: Transfrontier Conservation Areas and Sustainable Nature-based Tourism, A Spenceley, Durban, South AfricaSustainable Nature Tourism in Europe: An Overview of NGOs, M Schelhaas, Plantage Middenlaan 2K, The Netherlands 11: Capacity-Building for Ecotourism: Training Programmes for Managers of Protected Areas, W Strasdas, University of Applied Sciences, Eberswalde, Germany, B Corcoran, Howick, South Africa and T Petermann, InWEnt, Germany 12: The Role of Certification and Accreditation in EnsuringTourism Contributes to Conservation, M Honey, The International Ecotourism Society, USASection 3: Economic Issues and Case Studies 13: Tourism-based Revenue Generation for Conservation, A Drumm, The Nature Conservancy, USA 14: Economic Impacts of Parks on Surrounding Communities: Findings from New South Wales, N Conner, NSW 15: Department of Environment & Conservation, AustraliaManagement Information Tools for Setting Visitor Fees, K Lindberg, Oregon State University, USA 16: Conservation and Community Development:The Conservation Corporation Africa Model, L Carlisle, CC Africa, South Africa 17: Sabi Sabi: A Model for Effective Ecotourism, Conservation and Community Involvement, R Loon, Hoedspruit, South Africa, I Harper, and P Shorten 18: Financial Parks through Marketing: A Case Study of Ontario Parks, E Halpenny, Waterloo, Canada 19: Concessions and Commercial Development: Experience in South African National Parks, P Fearnhead, Sunninghill, South Africa 20: Tourism on the Great Barrier Reef: A Partnership Approach, A Skeat and H Skeat, Great Barrier Reef Marine Park, Australia Section 4: Conclusion 21: Tourism, Protected Areas and the World Parks Congress: Fundamental Lessons, New Horizons and Promising Directions, S F McCool, P F J Eagles, R Bushell and J McNeely, Gland, Switzerland
£76.36
CABI Publishing Destination Recommendation Systems
Book SynopsisAn emerging area of study within technology and tourism focuses on the development of technologies which enable Internet users to quickly and effectively find relevant information about selected topics including travel destination, transportation, etc. This area of tourism research and development is generally referred to as destination marketing systems (DMSs) and brings together both applied and academic interests ranging from marketing and management to psychology, mathematics and computer sciences. This book provides a comprehensive synthesis of the current status of research, representing the contributions of some of the leading researchers in destination marketing systems.Table of ContentsIntroduction: Destination Recommendation Systems for the Internet Section 1: Behavioral Foundations for Destination Recommendation Systems 1: Information Search for Travel Decisions, Y-H Hwang, Dong-A University, Korea, U Gretzel, Texas A &M University, USA, Z Xiang and D R Fesenmaier, Temple University, USA 2: Travel Destination Choice Models, Y-H Hwang, U Gretzel, Z Xiang and D R Fesenmaier 3: Information Search and Navigation on the Internet, B Pan, College of Charleston, USA, and D R Fesenmaier 4: Tourist Decision Making and Travel Destination Recommendation Systems, B G C Dellaert, Maastricht University, Netherlands, and G Häubl, University of Alberta, Canada 5: A Behavioral Framework for Destination Recommendation Systems Design, U Gretzel Y-H Hwang and D R Fesenmaier Section 2: Design of Destination Recommendation Systems 6: Case-based Travel Recommendations, F Ricci and D Cavada, ITC-irst, Italy, N Mirzadeh, University of Amsterdam, Netherlands and A Venturini, eCTRL Solutions, Italy 7: Destination Recommendations based on Travel Decision Styles, A H Zins, Vienna University of Economics and Business Administration, Austria, and K Grabler, Manova, Austria 8: Travel Personality Testing for Destination Recommendation Systems, U Gretzel, N Mitsche, University of Sunderland, UK, Y-H Hwang and D R Fesenmaier 9: Building Adaptive Systems: A Neural Net Approach, J Mazanec, Vienna University of Economics and Business Administration, Austria 10: Narrative Design for Travel Recommender Systems, U Gretzel 11: Interface Metaphors on Travel Related Websites, Z Xiang and D R Fesenmaier 12: Playfulness on Web site Interactions: Why can’t travel recommendation systems be fun? D-Y Kim, Purdue University, USA and C Morosan, Temple University Section 3: Case Studies in Destination Recommendation System Development 13: Domain Specific Search Engines, K W Wöber, Vienna University, Austria 14: DIETORECS: A Case-Based Travel Advisory System, F Ricci, D R Fesenmaier, M Mirzadeh, H Rumetshofer, University of Linz, Austria, E Schaumlechner, A Venturini, K W Wöber and A Zins, Vienna University, Austria 15: Evaluating Travel Recommender Systems: A Case Study of DIETORECS, A H Zins and U Bauernfeind, Vienna University of Economics and Business Administration, Austria 16: TourBO: A Prototype of a Regional Tourism Advising System in Germany, T Franke, Norisbank, Germany 17: MobyRek: A Conversational Recommender System for On-the-move Travelers, F Ricci and Q N Nguyen, University of Trento, Italy Section 4: Recommendation Systems and Travel – An Exciting Future 18: Futuring Travel Destination Recommendation Systems, O Stock, ITC-irst, Italy, H Werthner, University of Innsbruck, Austria and M Zancanaro, ITC-irst, Italy
£91.58
CABI Publishing Monitoring for a Sustainable Tourism Transition
Book SynopsisSustainable tourism is not a static target, but a dynamic process of change, a transition. This book considers how monitoring using indicators can assist tourism to make such a sustainability transition. It encourages the reader to view tourism from a broad, interdisciplinary perspective and draws on material from a wide range of sources. The book explains why monitoring is important for different groups of stakeholders; public and private sector, NGOs and communities. It also examines important monitoring considerations such as what and where to measure, how much will monitoring cost and how the data can be presented. The book puts particular emphasis on indicator use and implementation. It highlights the process and techniques to develop and use indicators and then provides clear and detailed examples of monitoring in practice around the globe at different geographic scales.Table of Contents1: Sustainable development 2: Sustainable tourism 3: Motivations for monitoring 4: Private sector drivers 5: Public sector drivers 6: Implementing monitoring systems 7: The World Tourism Organisation 8: Tourism optimisation management model 9: Samoa sustainable tourism indicator project
£44.56
CABI Publishing Tourism and Sustainability
Book SynopsisTourism is at the forefront of the debate on development versus sustainability. The challenge facing the industry is how to translate principles into practice and to attain a balance between the objectives of tourism development and the long-term conservation of physical, ecological and sociocultural environments. This book addresses these issues, particularly from economic, ethical and environmental perspectives. It has been developed from selected papers presented at a conference held at Newton Rigg College, Cumbria, UK, in April 1996. It is divided into four parts, addressing: concepts, theories and methodological issues; the tourism industry’s promotion of sustainable tourism; minimising environmental impact by means of alternative forms of tourism; and policy implications. The book includes a wide range of case studies and destinations where tourism is rapidly developing in fragile environments, including Belize, Crete, Goa, the English Lake District, Madagascar, Malaysia, tTable of Contents1: An Overview of the Sustainable Tourism Debate and the Scope and Content of the Book, M J Stabler Part 1: A Critical Appraisal of the Sustainability Concept: Some Theoretical and Methodological Issues 2: Sustainable development or development? J Butcher 3: Here we go, Here we go, Here we go, Eco, B Wheeller 4: Sustainable Tourism: Towards a Methodology for Implementing the Concept, A Fyall and B Garrod 5: Sustainable Tourism and the Local Economy, W Slee, H Farr and P Snowdon 6: Redefining Sustainability: a Structural Approach to Sustainable Tourism, J House Part 2: The Tourism Industry’s Response to Sustainability Principles 7: Sustainable Tourism: Industry Responses and Industry Opportunities, B Eaton 8: Sustainability and Tourism Marketing: Competitive or Complementary? A Tregear, F McLeay and A Moxey 9: Sustainable Tourism: a Marketing Perspective, V Middleton 10: The Importance of Community Involvement in Sustainable Tourism Development, P Harper 11: Wordsworth, Sustainable Tourism and the Private Sector, T McCormick 12: Tropical Forest Ecotourism: Two Promising Projects in Belize, J M Edington and A Edington Part 3: Minimizing the Environmental Impact: Alternative Forms of Tourism 13: Strategies for Sustainability: Lessons from Goa and the Seychelles, D Wilson 14: The Evolution of Small-scale Tourism Development in Malaysia: Problems, Opportunities and Implications on Sustainability, A Hamzah 15: Anthropologists, Local Communities and a Sustainable Tourism Development, S Cole 16: Sustainability and the Consumption of Tourism, R Sharpley and J Sharpley 17: Tourism and Social Responsibility: a Philosophical Dream or Achievable Reality, M Ireland 18: Practical Approaches to Sustainability: a Spanish Perspective, P A Hunter-Jones, H L Hughes, I W Eastwood and A A Morrison Part 4: Policy Perspectives on Sustainable Tourism 19: Principles Influencing the Determination of Environmental Standards for Sustainable Tourism, B Goodall and M J Stabler 20: The Effectiveness of Sustainable Tourism Policies in Scotland, R Maclellan 21: The Community Show: a Mythology of Resident Responsive Tourism, G Taylor and D Davis 22: The Relationship between Tourism and the Environment in Crete, E Prinianaki-Tzorakoleftheraki 23: Tourism and the Environment in Madagascar, J Parsler 24: The Sustainability of Ecotourism, R Burton
£111.20
CABI Publishing Ecotourism in the Less Developed World
Book SynopsisEcotourism is the result of increasing interest amongst consumers in developed countries in exploring the natural world as an alternative to more conventional holidays, along with a desire to reduce the environmental and cultural impact of their activities. It is, therefore, a relatively new sector of the tourism industry. This book is unique in defining, describing and analysing ecotourism in the less developed countries and its effects, in all parts of the world. The first three chapters set the broader industry context and geographical scope of the book. This is followed by country case studies on Costa Rica, Kenya, Nepal and Thailand and a chapter on the Caribbean and South Pacific. In the final chapter, the common themes and patterns which emerge are discussed with regard to strategies for future developments. This book is essential reading for lecturers, advanced students and researchers in tourism and for those actively involved in ecotourism in less developed countries. It willTable of Contents1: Introduction 2: The Less Developed World 3: Ecotourism in the Less Developed World 4: Ecotourism in Costa Rica 5: Ecotourism in Kenya 6: Ecotourism in Nepal 7: Ecotourism in Thailand 8: Ecotourism in the Caribbean and South Pacific 9: The Future of Ecotourism in the Less Developed Countries
£89.37
CABI Publishing Tourism and Cultural Conflicts
Book SynopsisThe tourism industry and the tourists it serves can exert major influences on host communities at a number of levels. On the one hand, tourism can preserve cultures, resurrect forgotten traditions and prevent cultural stagnation. On the other hand, tourism can challenge existing values, social norms, traditions and behaviour, and this can lead to situations of conflict. In extreme cases, resistance or violence can be the result. For the majority of the time, it would seem that as long as tourism delivers the economic and social benefits it frequently promises, problems are often tolerated and some measure of conflict is accepted. However, whenever tourism brings cultures together, whether freely or forced, a range of complex issues are invoked such as the nature of cultural identity, social and economic power relations, legal and moral rights and management responsibilities. This book examines the changing relationships between tourism and host cultures and explores the reasons why andTable of Contents1: Cultural Conflicts in Tourism: Inevitability and Inequality, M Robinson 2: Indigenous Tourism: Reclaiming Knowledge, Culture and Intellectual Property in Australia, E Whittaker, University of British Columbia, Vancouver, Canada 3: Myth and the Discourse of Texas: Heritage Tourism and the Suppression of Instinctual Life, K Hollinshead, Texas A & M University, Texas, USA 4: Managing the Cultural Impacts of Religious Tourism in the Himalayas, Tibet and Nepal, M Shackley, The Nottingham Trent University, UK 5: Developing Cultural Tourism in Greece, E Karpodini-Dimitriadi, Institute of Cultural Studies of Europe and the Mediterranean, Athens, Greece 6: Tourism Development in De-industrializing Centres of the UK: Change, Culture and Conflict, M Robinson 7: Trading Culture: Tourism and Tourist Art in Pisac, Peru, J Henrici, University of Texas at Austin, Texas, USA 8: Social and Cultural Impacts of Tourism Policy in Tunisia, S Bleasdale and S Tapsell, University of Middlesex, Enfield, UK 9: Cornishness, Conflict and Tourism Development, M Ireland, The University College of St Mark & St John, Plymouth, UK 10: Some Dimensions of Maori Involvement in Tourism, C Ryan, Northern Territory University, Darwin, Australia 11: Tourism and Culture in Spain: A Case of Minimal Conflict?, M Barke, University of Northumbria, Newcastle-upon-Tyne, UK 12: Partnerships Involving Indigenous Peoples in the Management of Heritage Sites, G Wall, University of Waterloo, Ontario, Canada 13: Tourism and Cultures: Consensus in the Making?, P Boniface
£111.20
CABI Publishing Electronic Information Distribution in Tourism
Book SynopsisElectronic information distribution has become undeniably important in the hospitality and tourism sectors. Using a combination of narrative, analysis and case studies, this text traces the origins of electronic distribution in tourism and places current developments in context, while also looking at developing technologies and assessing their potential effect on the industry of the future. It is written from a managerial (rather than a technical) perspective, and takes an international approach with worldwide analysis and case studies encompassing Europe and the USA as well as the global marketplace. These include discussions of the distribution strategies of companies such as SABRE, Group Accor, Holiday Inn, Utell International, Best Western, as well as examinations of developing systems such as TIS, Gulliver, TravelWeb, Microsoft Expedia, Degriftour, Imminus and THG. Developments in all sectors of the tourism and hospitality industries are explored, but particular emphasis is placedTable of Contents1: Introduction: The Importance of Information 2: From Airline Reservations Systems to GDS: the Development of Global Distribution Systems 3: Case Study: SABRE 4: Hotel Central Reservation Systems 5: Case Studies: Group Accor, Holiday Inn, Utell International, Best Western 6: Distributing Small Hotel and Tourism Enterprises Electronically 7: Case Studies: TIS (Tirolean Information System), Gulliver 8: Cutting Out the Middleman! Tourism and the Internet 9: Case Studies: TravelWeb, Microsoft Expedia, Degriftour 10: What next? The future of distribution technology 11: Case Studies: Imminus, THG (The Hotel Guide)
£52.92
CABI Publishing Sustainable Tourism Management
Book SynopsisSustainable tourism is attracting enormous attention today throughout the world. This book provides an up-to-date, comprehensive coverage of the practice and management of the subject. It offers a range of definitions of sustainable tourism from different sectors of tourism and different parts of the world. Key issues and current debates are also discussed and a range of examples of sustainable tourism management practice are given. The book is designed to be interactive, with group and individual exercises and discussion points to further understanding of the subject.Table of Contents1: Introduction 2: The Three Dimensions of Sustainable Tourism 3: The Key Actors in Sustainable Tourism 4: Sustainable Tourism in Different Geographical Milieu 5: Sustainable Tourism and Functional Management 6: Sustainable Tourism and the Different Sectors and Types of Tourism 7: Conclusions 8: Future of Sustainable Tourism 9: References 10: Index
£38.76
CABI Publishing Tourism Ecolabelling
Book SynopsisThere is currently immense interest in measuring the sustainability of tourism in general, and of ecotourism in particular. Hitherto, it has been difficult for consumers to know whether claims of tourism destinations and products being "ecologically sustainable" are based on hard evidence. The tourism industry has therefore been developing methods to measure these objectively in the form of ecolabels.This book is the first substantial book to review this subject. Emphasis is placed on the criteria used in ecolabels to determine sustainability, the marketing of ecologically-labelled tourism products and the management of current ecolabels and awards.Table of Contents1: Introduction 2: Regulating the green message: the players in ecolabelling, Xavier Font, Leeds Metropolitan University, UK 3: Major issues in tourism ecolabelling, Ralph Buckley, Griffith University, Australia Part 1: Ecolabels in Context 4: Ecolabelling in the context of sustainable tourism and ecotourism, D. Diamantis Swiss Hotel Association Tourism & Hospitality Research Centre, Switzerland, & J. Westlake International Centre for Tourism & Hospitality Research Bournemouth University, UK 5: The consumer behaviour context of ecolabelling, Richard Sharpley, University of Northumbria at Newcastle, UK 6: Environmental behaviour implications for tourist destinations and ecolabels, Tanja Mihalic, University of Ljubljana, Slovenia 7: Tourism ecolabels market research in Germany, Claudia Lübbert, University of Munich, Germany Part 2: Ecolabels in Practice 8: The process of developing an ecolabel, Xavier Font, Leeds Metropolitan University, UK, & John Tribe, Buckinghamshire Chilterns University College, UK 9: Pitfalls of ecolabelling, Vinod Sasidharan, The Pennsylvania State University, USA, & Xavier Font, Leeds Metropolitan University, UK 10: Ecotourism certification and evaluation: progress and prospects, Megan Epler Wood & Elizabeth Halpenny, The Ecotourism Society, USA 11: Environmental management tools in Canada: ecolabelling and best practice benchmarking, Pam Wight, Pam Wight & Associates, Canada 12: Ecotourism accreditation in Australia, Ralf Buckley, Griffith University, Australia 13: Ecolabels for Tourism in Europe - The European Ecolabel for Tourism? Herbert Hamele, Ecotrans, Germany Part 3: Tourism Ecolabels: Present and Future 14: Turnover and trends in tourism ecolabels, Ralf Buckley, Griffith University, Australia 15: Quality analysis of tourism ecolabels, Rolf Spittler & Ute Haak, The Academy for Environmental Research and Education in Europe, Germany 16: The future belongs to international labelling schemes, Walter Kahlenborn & Attina Dominé, Ecologic, Germany 17: Conclusions: a strategic analysis of tourism ecolabels, Xavier Font, Leeds Metropolitan University, UK Part 4: Information Sources 18: Directory of ecolabels
£103.82
CABI Publishing Volunteer Tourism Experiences that Make a
Book SynopsisVolunteer tourism describes a field of tourism in which travellers visit a destination and take part in projects in the local community. Projects are commonly nature-based, people-based or involve restoration of buildings and artefacts. Contemporary volunteer tourism has tended to suffer from a lack of differentiation from other forms of tourism or volunteering, falling into areas such as alternative tourism, international volunteering, social work and conservation corps work. The aim of this book is to provide it with a more specific identity. This book provides: An overview of the phenomenon of volunteer tourism, its sources and its development as a concept a focus on the potential positive social and environmental benefits of volunteer tourism, and the prerequisites for a successful experience.Table of ContentsCHAPTER 1: INTRODUCTION i: Experiences that make a difference ii: Historical context of alternative tourism iii: Selves in the Tourism Experience iv: Operators, Communities and Volunteer Tourism v: The Santa Elena Experience vi: A new approach CHAPTER 2: ALTERNATIVE TOURISM EXPERIENCES v: Situating Volunteer Tourism Within the Context of the Alternative Tourism Experience vi: Commodification and the Tourism Industry vii: Volunteer Tourism and the Tourism Industry CHAPTER 3: VOLUNTEER TOURISM EXPERIENCES viii: Youth Challenge International (YCI) ix: Introducing the Interacting Elements x: The Ecotourism Element xi: The Volunteer Element xii: Serious Leisure Element xiii: The Elements and Interactionism CHAPTER 4: EXPLORING THE EXPERIENCE xiv: The Volunteers xv: Similarities and Variations xvi: Motivation xvii: Motivation Categories xviii: Summary of Motivation xix: How Do the Volunteers Define Themselves? xx: Constructing a Framework to Examine the Data CHAPTER 5: THE VOLUNTEER TOURIST'S EXPERIENCE - SELF AND IDENTITY xxi: The Relational Elements of the Alternative Tourism Experience xxii: Environment/Nature xxiii: Interaction/Exchange/Group xxiv: Primary Influences on the Self and Identity CHAPTER 6: THE SITE, SOCIAL VALUE AND THE SELF xxv: Social Value, Identity and the Alternative Tourism Experience CHAPTER 7: DEVELOPING THE SELF THROUGH THE VOLUNTEER TOURISM EXPERIENCE xxvi: Framing the experience xxvii: Personal development in volunteer tourism experiences xxviii: Personal Awareness and Learning xxix: Interpersonal Awareness and Learning xxx: Confidence xxxi: Self-Contentment xxxii: Conceptualising the development of self xxxiii: The selves of volunteer tourism CHAPTER 8: THE IMPACTS ON COMMUNITIES: MOVING BEYOND THE PASSING GAZE xxxiv: Resisting the impact of global capital in developing countries xxxv: The challenge of community involvement xxxvi: The quest for sustainability xxxvii: Empirical explorations of commodification in volunteer tourism a): 'World Expeditions': the market denying nature and traditional community b): 'Adventure World': market colonisation of local communities c): 'One World travel': guest-host dialogues beyond colonisation xxxviii: Natural resource conservation through volunteer tourism xxxix: Beyond the passing gaze CHAPTER 9: VOLUNTEER TOURISM: MOVING ON FROM THE EMPTY MEETING GROUND xxxx: The Self and Community xxxxi: Towards a sociology of volunteer tourism experiences
£76.36
CABI Publishing Benchmarking in Tourism and Hospitality
Book SynopsisThis comprehensive and unique work offers a methodological framework for answering key benchmarking questions, with world-wide coverage and usage. Benchmarking is a buzzword of the last decade that describes a method for comparing different companies, by measuring various data, performance and goals. This book focuses on the methodological aspects of the right selection of benchmarking partners.Table of Contents1: Introduction 2: Benchmarking Studies in Tourism and Hospitality Industries 3: Measuring Business Performance 4: Methods for Estimating the Production Function 5: The Austrian Hotel and Restaurant Panel 6: A Mixture Regression Model 7: Data Envelopment Analysis 8: Evolutionary Data Envelopment Analysis 9: Perspectives of Benchmarking Decision Support Systems in Tourism and Hospitality Management
£103.82
CABI Publishing Tourism in Western Europe
Book SynopsisThe last twenty years has seen a proliferation of the term "tourist destination". Improbable places, such as industrial cities and isolated rural environments have become legitimate places to visit. At the same time, traditional tourist destinations such as coastal resorts have declined in popularity. There is a shift from "old" to "new" tourism. These case histories examine these issues.The book is divided into three sections, dealing with political, economic and sociocultural reasons for change.Table of Contents1: Introduction 2: Tourism in Western Europe: a context of change, R Voase Part 1: The political context 3: The political context as dominant, R Voase 4: Selling the difference: tourism marketing in Devon and Cornwall, south-west England, K Meethan, University of Plymouth, United Kingdom 5: Leisure and tourism as political instruments: the case of Britain in the 1980s, 6: N Morpeth, Leeds Metropolitan University, UK 7: The influence of political, economic and social change in a mature tourist destination: the case of the Isle of Thanet, south-east England, R Voase 8: Re-planning for tourism in a mature destination: a note on Mallorca, M A Robledo and J Batle, University of the Balearic Islands (Mallorca), Spain Part 2: The economic context 9: The economic context as dominant, R Voase 10: Tir Cymen and Tir Gofal: agri-environmental schemes and recreational access in rural Wales, A Lewis, University of Lincoln, United Kingdom 11: Developing an historic tourist product: the case of Loviisa, Finland, K Lindroth and T Soisalon-Soininen, Helsinki Business Polytechnic, Porvoo, Finland 12: The Älvdalen story: marketing an inland destination in rural Sweden, S Böhn and J Elbe, Darlana University,Sweden Part 3: The sociocultural context 13: The sociocultural context as dominant, R Voase 14: From sport to spectacle: the emergence of football as a destination product attribute, M Finn, University of Lincoln, United Kingdom 15: Literature, tourism and the politics of nature: the making of a 'Grand Site National' at La Pointe du Raz, Brittany, France, N Baron-Yelles, Université de Marne-la-Vallée, France 16: Maturing markets for cultural tourism: Germany and the demand for the 'cultural' destination, M Lohmann,Institut für Tourismus und Bäderforschung in Nordeuropa (NIT), Germany and J W Mundt, University for Co-operative Education, Germany 17: Living in paradise: youth culture an tourism development in the mountains of Austria, K Luger, Universität Salzburg, Austria and P East, Fachhochschule München (Munich University of Applied Sciences), Germany
£81.45
CABI Publishing Ecotourism Policy and Planning
Book SynopsisThe global tourism industry continues a trend of sustained growth, moving more people and generating domestic and foreign revenues, often at the expense of the social and ecological integrity of destination regions. As a result, tourism policy makers have been forced to consider a variety of new approaches to ensure that the environment, local people, tourists, and business remain unaffected by the negative impacts of the industry.Table of ContentsSECTION ONE: UNDERSTANDING ECOTOURISM POLICIES Chapter 1: Institutional arrangements for ecotourism policy,Michael Hall, University of Otago, New Zealand Chapter 2: Linking biodiversity and sustainable tourism policy,Chrostopher Holtz and Steve Edwards, Conservation International, Washington DC, USA Chapter 3: Culture, consumption and ecotourism policies,David Crouch and Scott McCabe, University of Derby, UK Chapter 4: Economic instruments of environmental tourism derived from environmental theories,Tanja Mihalic, University of Ljubljana, Slovenia SECTION TWO: REGIONAL CASE STUDIES Chapter 5: Local government, world heritage and ecotourism: policy and strategy in Australia's tropical rainforests, D Dredge, University of Newcastle, Australia and J Humphreys, Humphreys Reynolds Perkins, Planning and Environment Consultants, Australia Chapter 6: Processes in formulating an ecotourism policy for nature reserves in Yunnan Province, China,Trevor Sofield & Li, Fung Mei Sarah (Australia) SECTION THREE: COUNTRY CASE STUDIES Chapter 7: Ecotourism development and government policy in Kyrgyzstan,Karen Thompson, University of Salford, UK and Nicola Foster, Sheffield Hallam University, Sheffield, UK Chapter 8: Ecotourism development in Fiji: policy, practice, and political instability,Kelly Bricker, West Virginia University, USA Chapter 9: Ecotourism and protected areas in Australia,John Jenkins, The University of Newcastle, NSW, Australia and Stephen Wearing, University of Technology, Sydney, NSW, Australia Chapter 10: The scope and scale of ecotourism in New Zealand: a review and consideration of current policy initiatives,James Higham and Anna Carr, University of Otago, Dunedin, New Zealand Chapter 11: Ecotourism policy and practice in New Zealand's national estate,Ken Simpson, UNITEC Institute of Technology, Auckland, New Zealand SECTION FOUR: CONTINENTAL CASE STUDIES Chapter 12: Ecotourism management in Europe: lessons from the biosphere reserves in central and eastern Europe,Dimitrios Diamantis, Les Roches Management School, Valais, Switzerland and Colin Johnson, Ecole Hoteliere De Lausanne, Lausanne, Switzerland Chapter 13: A regional look at ecotourism policy in the Americas,Stephen Edwards, Conservation International, Washington DC, USA, and William MacLaughlin & Sam Ham, Department of Resource Recreation & Tourism, University of Idaho, Moscow, USA Chapter 14: Ecotourism policy and issues in Antarctica,Thomas Bauer, The Hong Kong Polytechnic University, Hong Kong SAR, China and Ross Dowling 15: Conclusions
£103.82
CABI Publishing Ecotourism Programme Planning
Book SynopsisRecreation programming is a tool that allows for the enjoyment of rewarding leisure experiences. It describes the relationship between tour operators and tourists and how service providers can effectively plan and implement their ideas through informative and educational ecotourism programmes. This book provides a practical basis for integrated ecotourism programme planning, it covers all aspects of planning including: design, implementation and evaluation. The book introduces the concept of recreation programming to ecotourism.Table of ContentsChapter 1: Recreation and Tourism 1.1: Leisure, recreation and tourism 1.2: Tourism products 1.3: Tourism programmes Chapter 2: Foundational Aspects of Ecotourism 2.1: Ecotourism 2.2: The ecotourist 2.3: Ecotourism’s philosophical basis 2.4: The environment as a system Chapter 3: The Programme Setting: Going ‘In’ 3.1: Ecotourism supply 3.2: Resource management 3.3: Community development 3.4: Tourism ethics Chapter 4: Programming 4.1: Planning 4.2: Recreation programming 4.3: Programming ideology 4.4: Programming theories 4.5: Programme strategies 4.6: Programme approaches 4.7: The programming model 4.8: The programmer 4.9: Tour operators Chapter 5: Needs and Assets 5.1: Motives (needs) 5.2: Needs assessment 5.3: Attractions 5.4: The business plan Chapter 6: Programme Design A: Structure 6.1: Designing the structure of the programme 6.2: Making programme design decisions 6.3: Designing the programme’s interpretive component Chapter 7: Programme Design B: Gearing Up To Go 7.1: Pre-trip information: Briefing 7.2: Health precautions 7.3: Persons with disabilities 7.4: Personal hygiene 7.5: First aid and survival 7.6: Permits 7.7: Environmental conditions 7.8: The trip planning sheet Chapter 8: Programme Design C: Leadership and Risk 8.1: Leadership 8.2: Approaches to leadership 8.3: Professional development 8.4: Safety and risk management Chapter 9: Implementation 9.1: Program life cycle 9.2: Marketing 9.3: Quality 9.4: Staff training 9.5: Public relations 9.6: Budgeting 9.7: Implementation strategies 9.8: Schedules and itineraries Chapter 10: Evaluation 10.1: The scope of evaluation 10.2: Models of evaluation 10.3: Evaluation details and issues 10.4: Debriefing 10.5: Certification and accreditation 10.6: Environmental programmes Chapter 11: Integrated Ecotourism Programme Planning: A Synthesis 11.1: Integrated ecotourism programme planning 11.2: Final thoughts
£39.71
CABI Publishing Case Studies in Ecotourism
Book SynopsisAs a counterpart to the growing volume of more theoretical literature in ecotourism, this volume presents a global compilation and analysis of over 170 real-life case studies in ecotourism, selected after an extensive screening process. It includes ecotours on land and sea, ecolodges and resorts, private reserves and public parks. The case studies range from the world's best models to test cases, small and large, unique to representative. Data has been drawn from independent audits by the author and others, and from published reports from universities, multilateral and non-government organisations. The book shows what ecotourism can achieve and what constraints it faces, and provides a convenient and comprehensive reference for ecotourism enterprises, development agencies and university teaching.Table of Contentsa: FOREWORD - UNEP CHAPTER 1: Introduction 1.1: Aims, scope and focus 1.2: Case study approach 1.3: Methods CHAPTER 2: Africa 2.1: Phinda Private Game Reserve, South Africa 2.2: Chumbe Island Coral Park, Tanzania 2.3: Nxabega Lodge, Botswana 2.4: Cousin Island, Denis Island, Fregate Island, Seychelles 2.5: Casamance Village Tourism, Senegal 2.6: Kakum Canopy Walkway, Ghana CHAPTER 3: Asia Pacific 3.1: Rapita Lodge, Soloman Islands 3.2: El Nido Resort, Palawan, Philippines 3.3: Turtle Island, Fiji 3.4: Salani Surf Resort, Samoa 3.5: Narayani Safari Hotel and Lodge, Nepal 3.6: Ulu Ai Longhouse, Sarawak 3.7: Earth Sciences Expeditions, China 3.8: Togian Islands, Indonesia 3.9: Kanchanburi Ecotourism Cooperative, Thailand 3.10: Gobi Gurbansaikhan, Mongolia CHAPTER 4: Australia and New Zealand 4.1: Earth Sanctuaries Ltd, Australia 4.2: Yellow-Eyed Penguin Reserve, New Zealand 4.3: Broome Bird Observatory, Australia 4.4: Binna Burra Lodge, Australia 4.5: Arthur’s Pass Wilderness Lodge, New Zealand 4.6: World Expeditions, Rafting and Seakayaking, Australia 4.7: Taka Dive, Australia 4.8: Waitomo Glow Worm Caves, New Zealand 4.9: Mon Repos Turtles, Australia CHAPTER 5: South and Central America 5.1: Monteverde Cloud Forest Reserve, Costa Rica 5.2: Una Ecopark, Brazil 5.3: Wekso Ecolodge, Panama 5.4: Chalalan Ecolodge, Bolivia 5.5: Community Baboon Sanctuary, Belize 5.6: San Pedro Volcano, Guatemala 5.7: Cuatro Cienegas, Mexico CHAPTER 6: North America and Europe 6.1: Redberry Pelican Project, Canada 6.2: Betchart Expeditions, USA 6.3: Touristik Union International, Germany 6.4: Earthfoot Travel, USA 6.5: Baikal Watch, Russia 6.6: Nols Seakayak, Prince William Sound, Alaska 6.7: Prespa, Greece 6.8: Russian Zapovedniks CHAPTER 7: Arctic and Antarctics 7.1: Antarctic Tourism 7.2: Explorer Shipping, Antarctica 7.3: Arctic Tourism 7.4: Aurora Expeditions, Svalbard 7.5: Test Cases 7.6: Couran Cove Resort, Australia 7.7: Kingfisher Bay Resort, Australia 7.8: Island Tourism, Maldives 7.9: Himachal Helicopter Skiing, India 7.10: Sport Hunting 7.11: Whalewatch Kaikoura, New Zealand CHAPTER 8: Discussion and Conclusions 8.1: Significance and Context 8.2: Ecotourism and Sustainability 8.3: Scale and Leverage 8.4: Economic, Social and Environmental Contexts 8.5: Boundaries and Expectations 8.6: Nature-based Product 8.7: Environmental Management 8.8: Environmental Education 8.9: Contributions to Conservation 8.10: Conclusions 8.11: Ecotourism can Contribute to Conservation and Communities 8.12: In Developed Nations, Ecotourism in Parks is Politically Charged 8.13: A Strong Conservation Framework is Needed in Developing Nations 8.14: International Oversight Helps Maintain Standards 8.15: Ecotourism Signatures Differ Between Regions 8.16: Big Ecotourism is Possible but Currently Rare 8.17: The Future of Ecotourism
£81.45
CABI Publishing Encyclopedia of Ecotourism
Book SynopsisThe Encyclopedia of Ecotourism provides an expert, state-of-the-art and comprehensive knowledge base of the rapidly growing global ecotourism sector. It is divided into eight major sections, and contains 41 chapters, individually authored by international researchers and practitioners in ecotourism. Each chapter combines theory and practice in a complementary way. The scope of the encyclopedia includes definitions and other contextual material, regional perspectives, venues, impacts, planning and management considerations, and issues associated with ecotourism businesses, research and training.Table of ContentsSection 1: Introduction to Ecotourism, D B Weaver 1.1: Principles of Ecotourism, R K Blamey 1.2: Types of Ecotourism, M B Orams 1.3: Ecotourists: Not a Homogeneous Market Segment, P Wight 1.4: Global Growth and Magnitude of Ecotourism, D E Hawkins and K Lamoureux 1.5: Ecotourism in the Context of Other Tourism Types, D B Weaver Section 2: A Regional Survey of Ecotourism by Biome, D B Weaver 2.1: Kenya and South Africa, P U C Dieke 2.2: Anglo-America, D A Fennell 2.3: Asia, A A Lew 2.4: Oceania (Australia, New Zealand & South Pacific), R K Dowling 2.5: Europe, S Blangy and S Vautier 2.6: Latin America and the Caribbean, D B Weaver and R Schlüter Section 3: A Regional Survey of Ecotourism by Biome, D B Weaver 3.1: Rainforests, W Frost 3.2: Mountain Ecotourism: Creating a Sustainable Future, P W Williams, T V Singh, and R Schüter 3.3: Polar Environments (Arctic and Antarctic), B Stonehouse 3.4: Islands and Coasts, E A Halpenny 3.5: Deserts, Grasslands and Savannas, D B Weaver 3.6: Marine Environments, C Cater and E Cater Section 4: Ecotourism Venues, D B Weaver 4.1: Public Protected Areas, L J Lawton 4.2: Privately Owned Protected Areas, J Langholz and K Brandon 4.3: Modified Spaces, D B Weaver and L J Lawton 4.4: Wilderness, W E Hammitt and M C Symmonds 4.5: Indigenous Territories, T Hinch Section 5: Ecotourism Impacts, P F J Eagles 5.1: Economic Impacts, K Lindberg 5.2: Environmental Impacts, R Buckley 5.3: Exploring Socio-Cultural Impacts on Local Communities, S Wearing 5.4: Developing Indicators for Destination Sustainability, E Sirakaya, T B Jamal and H-S Choi 5.5: Rural Development, R W Butler Section 6: Introduction to Planning, Management and Institutions, K F Backman 6.1: Management Tools and Techniques: An Integrated Approach to Planning, S Backman, B A Wright and J Petrick 6.2: Policy and Planning, D A Fennell, R Buckley and D B Weaver 6.3: Ecotourism-Related Organisations, E Halpenny 6.4: Ecotourism in the Inter-Sectoral Context, J Cohen 6.5: The Place of Ecotourism in Public Policy and Planning, S Parker Section 7: Introduction to the Business of Ecotourism, B McKercher 7.1: Accommodations, J Gardner 7.2: Tour Operators, B R Higgins 7.3: Tour Guides and Interpretation, B Weiler and S H Ham 7.4: The Business of Ecotourism, B McKercher 7.5: The Pursuit of Excellence: Benchmarking, Accreditation, Best Practice and Auditing, J-P Issaverdis Section 8: Methodologies, Research and Resources: D B Weaver 8.1: Methodological Approaches Used in the Literature, K F Backman and D B Morais 8.2: Information Sources for Planning and Management, P F J Eagles 8.3: Education and Training in Ecotourism, N Lipscombe and R Thwaites 8.4: Areas and Needs in Ecotourism Research, D A Fennell
£65.16
CABI Publishing Naturebased Tourism Environment and Land
Book SynopsisTourism based on natural environments is a huge international industry and this industry needs access to land with scenery, native plants and wildlife. In turn, land managers need money to maintain their land and its natural resources. This book looks at the economic, social and environmental consequences of nature-based tourism. It discusses the importance of links and partnerships, as well as the conflicts,between commercial tourism interests and land management agencies. Born from the Fenner conference on Nature Tourism and the Environment, held in Canberra, Australia, 2001, the book includes selected proceedings which have been refereed and substantially revised.Table of Contents1: The practice and politics of tourism and land management,R Buckley 2: Nature-based tourism and sustainability: issues and approaches in nature tourism, C Pickering and D Weaver 3: Sustainable tourism: world trends and challenges ahead, E Yunis, Sustainable Development of Tourism, World Organization, Capitan Haya 41,28020 Madrid, Spain 4: Private reserves: the Conservation Corporation Africa model, L Carlisle, Conservation Corporation Africa, PO Box 966, White River, 1240 South Africa 5: Applying public purpose marketing in the US to protect relationships with public land, A Watson, Aldo Leopold Wilderness Research Institute, Montana, USA and W Borrie, University of Montana, USA 6: The financial liability of parks managers for visitor injuries, J McDonald, Griffith University, Australia 7: Visitor fees, tour permits, and asset and risk management by parks agencies: Australian case study, R Buckley et al 8: The net economic benefits of recreation and timber production in selected new south wales native forests, J Ward, Griffith University, Australia 9: Moving nearer to heaven: growth & change in the Greater Yellowstone Region, USA, J Johnson et al, Montana State University, USA 10: Visitor impact data in a land management context, R Buckley and N King, Griffith University, Australia 11: Small recreational and tourist vessels in inshore coastal areas: a characterisation of types of impacts, J Warnken and T Byrnes, Griffith University, Australia 12: Establishing best practice environmental management: lessons from the Australian tour boat industry, T Byrnes and J Warnken 13: Impacts of nature tourism on the Mt Kosciuszko Alpine Area, Australia, C Pickering et al 14: Ecological change as a result of winter tourism: snow manipulation in the Australian Alps, C Pickering and W Hill, Griffith University, Australia 15: A method to calculate environmental sensitivity to walker trampling in the Tasmanian Wilderness World Heritage Area, J Whinam et al, Department of Primary Industries, Water and Environment, Tasmania, Australia 16: Modelling potential for nature-based tourism, C Arrowsmith, RMIT University, Victoria, Australia 17: Contributions of non-consumptive wildlife tourism to conservation, K Higginbottom et al, Griffith University, Australia 18: Balancing conservation and visitation in protected areas, R Bushell, University of Western Sydney, Australia 19: Conclusions, R Buckley
£86.94
CABI Publishing Consumer Psychology of Tourism Hospitality and
Book SynopsisKnowledge of consumer psychology and consumer behaviour in relation to tourism is valuable in determining the success of tourism and hospitality ventures. The book is an edited collection of papers from the 3rd Symposium on Consumer Psychology of Tourism, Hospitality and Leisure, held in Melbourne, Australia in January 2003. Themes covered by the papers include attitudes, emotions and information processing; motivation and learning; consumption systems; decision and choice; experience and satisfaction; market segmentation; attraction and loyalty; and image and interpretation.Table of ContentsI: Building Foundations for Understanding the Consumer Psychology of Tourism, Hospitality and Leisure, Geoffrey I Crouch, Richard R Perdue, Harry J P Timmermans, and Muzaffer Uysal Part 1: Attitudes, Emotions and Information Processing 1: Profiling the One- and Two-Star Hotel Guests for Targeted Segmentation Action - A Descriptive Investigation of Risk Perceptions, Expectations, Disappointments and Information Processing Tendencies, Sara Dolnicar 2: The Influence of Consumers' Emotions on Their Service Product Evaluation, Sandra Gountas and John Y Gountas 3: Validating a Gutman-Type Social Distance Scale for Explaining Residents' Attitudes Towards Tourism, Maree Thyne and Andreas H Zins Part 2: Motivation and Learning 4: Motivation for Domestic Tourism: A Case Study of the Kingdom of Saudi Arabia, Naima B Bogari, Geoff Crowther and Norman Marr 5: Ecotourists' Environmental Learning Opportunity as a Source of Competitive Advantage: Are Ecotourism Operators Missing the Boat with their Advertising? Garry G Price Part 3: Consumption Systems 6: Domestic Leisure Traveller Consumption Systems, Elizabeth Cowley, Ray Spurr, Peter Robins and Arch G Woodside 7: Tourist Activity Planning in Congested Urban Tourism Environments: Towards a Game-Theoretic Model and Decision Support System, Qi Han, Benedict G C Dellaert, W Fred van Raaij and Harry J P Timmermans 8: Comparing First-Time and Repeat Visitors' Activity Patterns in a Tourism Environment, Astrid D A M Kemperman, Chang-Hyeon Joh and Harry J P Timmermans Part 4: Decision and Choice 9: A Study of Tourist Decision Processes: Algarve, Portugal, Antonia Correia and Geoffrey I Crouch 10: The Consumption of Association Convention Sites: Preliminary Results from a Study of Site Choice, Geoffrey I Crouch and Jordan J Louviere 11: Context and Dynamics of Social Interaction and Information Search in Decision Making for Discretionary Travel, Tzung-Cheng Huan and Jay Beaman 12: A Duality in Vacation Decision-Making, Kenneth F Hyde 13: A Model of Vacation Choice: An Integration of Personality and Vacation Choice with Leisure Constraints Theory, Robyn L McGuiggan 14: Effects of Holiday Packaging on Tourist Decision Making: Some Preliminary Results, Walaiporn Rewtrakunphaiboon and Harmen Oppewal Part 5: Experience and Satisfaction 15: An Examination of the Antecedents and Consequences of Customer Satisfaction, Yukel Ekinci and Ercan Sirakaya 16: First-Time and Repeat Visitors to Orlando, Florida: A Comparative Analysis of Destination Satisfaction, Paul Fallon and Peter Schofield 17: Aristotelian Ethical Values Within a Tourism/Hospitality Industry Context, Glenn F Ross 18: The Role of Expressive and Instrumental Factors in Measuring Visitor Satisfaction, Muzaffer Uysal and John Williams Part 6: Market Segmentation 19: Profiling Airline Web Users: A Segmentation Approach, Joseph S Chen and Seyou Jang 20: Towards More Thorough Data-Driven Segmentation in Tourism - A Tracking Framework for Exploring Segment Development, Sara Dolnicar 21: Sustainable Tourism and Stakeholder Groups: A Case Study of Colorado Ski Resort Communities, Richard R Perdue Part 7: Attraction and Loyalty 22: Cultural Determinants of Tourist Intention to Return, Jeffery M Caneen 23: Towards the Conceptualization of Tourism Destination Loyalty, Outi Niininen and Michel Riley Part 8: Image and Interpretation 24: Measuring Comparative Performance of Vacation Destinations: Using Tourists' Self-Reported Judgments as an Alternative Approach, Metin Kozak 25: Cross-Cultural Behaviour Research in Tourism: A Case Study on Destination Image, Metin Kozk, Enrique Bigne, Ana Gonzalez and Luisa Andreu 26: Journeys of the Imagination? The Cultural Tour Route Revealed, Tove Oliver
£113.99
CABI Publishing Olympic Games
Book SynopsisThis 2nd edition of a highly successful book (published in 2000) provides a comprehensive, critical analysis of the Olympic Games using a multi-disciplinary social science approach. This revised edition contains much new data relating to the Sydney 2000 Games and their aftermath; and preparations for Athens 2004 and Beijing 2008 Games. The book is broad-ranging and independent in its coverage, and includes the use of drugs, sex testing, accusations of power abuse among members of the IOC, the Games as a stage for political protest, media-related controversies, economic costs and benefits of the Games and historical conflicts between organizers and host communities.Trade Review"A well-researched book that belongs in the forefront of the libraries of those who study the Games" Glynn A. Leyshon, on the first edition"Table of Contents1: Introduction: Studying the Olympic Games 2: The Ancient Olympics and their Relevance to the Modern Games 3: The Revival of the Olympic Games 4: The Modern Olympic Phenomenon 5: Politics, Nationalism and the Olympic Movement 6: The Economics and Financing of the Games 7: The Olympics and the Mass Media 8: Doping and the Olympics 9: Women and the Olympic Games 10: Case Studies of the Summer Olympic Games 11: The Future of the Olympic Games
£46.17
CABI Publishing Tourism and the Less Developed World
Book SynopsisMany less developed countries are expanding their tourism industries and these are seen to be crucial to their economic development. Yet such activities can also create social, cultural and environmental problems.This book provides a review of many of the key issues involved in tourism in developing countries and presents a range of case studies. These are interpreted from a perspective of the sociology and anthropology of development. Case study chapters are presented from Africa, Asia, the Caribbean, Latin America and Oceania. The book provides essential reading for advanced students and researchers in tourism and development studies.Table of ContentsPart One: General Themes 1: Less Developed Countries and Tourism: The Overall Pattern, D Harrison 2: Tourism and Less Developed Countries: Key Issues, D Harrison 3: Tourism Challenges in Developing Nations: Continuity and Change at the Millennium, L K Richter, Kansas State University, USA Part Two: Tourism in Specific Regions 4: Human Resources in Tourism Development: African Perspectives, P U C Dieke, University of Strathclyde,UK 5: Tourism in the Southern Common Market: MERCOSUL, G Santana, Universidade do Vale do Itajal, Brazil 6: Tourism and Development in Communist and Post-communist Societies, D R Hall, Scottish AgriculturalCollege, UK 7: Tourism Development in China: The Dilemma of Bureaucratic Decentralization and Economic Liberalisation,A A Lew, Northern Arizona University, USA 8: Japan and Tourism in the Pacific Rim: Locating a Sphere of Influence in the Global Economy, C M Hall,University of Otago, New Zealand 9: Indian Tourism: Policy, Performance and Pitfalls, S Singh, Centre for Tourism Research and Development, India 10: The Journey: An Overview of Travel and Tourism in the Arab Islamic Context, H Aziz, University of Alexandria, Egypt Part Three: Selected Case Studies 11: Mass Tourism and Alternative Tourism in the Caribbean, D B Weaver, Griffith University, Australia 12: Resort based Tourism on the Pleasure Periphery, B King, Victoria University, Australia 13: Child Sex Tourism in Thailand, H Montgomery, Open University, UK 14: Community-based Ecotourism, Social Exclusion and the Changing Political Economy of KwaZulu-Natal,South Africa, F Brennan and G Allen, College of St. Mark and St. John, Plymouth, UK 15: Wallace's Line: Implications for Conservation and Ecotourism in Indonesia, S Ross, Parks Canada,and G Wall, University of Waterloo, Canada 16: Ecotourism Development in the Rural Highlands in Fiji, K S Bricker, West Virginia University, USA Part Four: In Conclusion 17: Afterword, D Harrison
£39.71
CABI Publishing Tourism in National Parks and Protected Areas
Book SynopsisThis book describes the state of the art of tourism planning and management in national parks and protected areas. It also provides guidelines for best practice in tourism operations.Trade Review"...It should be made available in every university library, and many lecturers will find it useful to have their own copy as it is a rich, and sometimes provocative, source of information and ideas on this important aspect of tourism management." Eric Lows, Tourism, April 2003"Table of Contents1: The Ecological and Cultural Goals of National Parks and Protected Areas 2: Park Tourism in the World 3: Social Roles of Park-based Tourism 4: Planning for Tourism in National Parks and Protected Areas: Principles and Concepts 5: Management of Visitors in National Parks and Protected Areas 6: The Manager's Toolbox 7: Monitoring of Tourism in National Parks and Protected Areas 8: Tourism Services and Infrastructure 9: Tourism, Protected Areas and Local Communities 10: Tourism in Marine Protected Areas 11: E A Halpenny, Nature Tourism Solutions, Ontario, Canada 12: The Economics of Tourism in National Parks and Protected Areas, R N Moisey, University of Montana, USA 13: Park Finance and Tourism 14: Park Tourism Policy 15: The Future of Park-based Tourism
£46.17
Emerald Publishing Limited Tourism as an Instrument for Development A
Book SynopsisArticulates and debates the concept and methodology of tourism-assisted development. This book examines the theoretical bases of contemporary real-case development projects and illustrates the way tourism can effectively and efficiently focus on development issues, while minimizing undesired impacts on the natural and cultural environments.
£120.99
Emerald Publishing Limited Tourism Sensemaking Strategies to Give Meaning to
Book SynopsisIntends to advance knowledge and sense-making skills in interpreting cultural, organizational, and personal influences relating to tourism and hospitality behaviors. This title looks at how explicit tourism assessments are being conducted and how to go about accomplishing prescribing and applying advanced assessment metrics.Table of ContentsList of Contributors. Introduction. Blog Analyses of International Visitors' Interpretations of Sights and Own Experiences in Visiting three South American Cities. Cross-Cultural Heterogeneity in Tourist Decision Making. New Third Places: Opportunities and Challenges. Information Usefulness of Tourism Destination Websites: California, Florida, and New York. Cultural Heritage Fashion Branding in Asia. Emic Interpretations of Global Gaming Destinations: Travel Blog Stories about Experiencing Macau, Las Vegas, and Monaco. Visitors to Mauritius: Using IPA to Discern Cultural Differences in Image Perceptions. Network Analysis Methods for Modeling Tourism Inter-Organizational Systems. Narrative Analysis for Decoding Marketer–Customer Interactions in Hospitality Contexts. Tourism Sensemaking: Strategies to Give Meaning to Experience. Advances in culture, tourism and hospitality research. Advances in culture, tourism and hospitality research. Copyright page. EDITORIAL BOARD.
£90.99
Edward Elgar Publishing Ltd International Handbook on Ecotourism
Book SynopsisThis Handbook brings together contributions from over forty international experts in the field of ecotourism. It provides a critical review and discussion of current issues and concepts – it challenges readers to consider the boundaries of what ecotourism is, and could be.Trade Review‘Roy and Jan have assembled a timely snapshot of our current understanding of ecotourism, both as a concept worthy of scientific inquiry and as an increasingly significant segment of global commerce and industry. A terrific piece of work!’ -- Sam Ham, University of Idaho, US‘In the 30 or so year since it became established in the tourism literature and in tourism practice, “ecotourism” has attracted as many proponents as opponents. This Handbook now brings together some of the leading scholars worldwide in this field, to explore the current position of this form of tourism. In doing so, it offers serious critiques, it explores meanings and paradoxes, it offers best practices and it looks to the future. It is the Handbook for one of tourism’s fastest growing and controversial sectors.’ -- David Airey, University of Surrey, UK‘This is a most welcome and needed book. With a very strong editorial team and contributing authors, the Handbook covers all the key issues of ecotourism. It cuts through the confusion surrounding the much-misunderstood concept of ecotourism, clearly dealing with definitions, concepts and research issues. The Handbook is particularly welcome for its focus on the visitor experience, a strength of the editors, and for clearly linking the theory of ecotourism with practice in the field.’ -- Christopher Cooper, Oxford Brookes University, UKTable of ContentsContents: 1. Ecotourism: Themes and Issues Roy Ballantyne and Jan Packer PART I: ECOTOURISM ISSUES, CONCEPTS AND CHALLENGES 2. Defining Ecotourism: Consensus on Core, Disagreement on Detail Ralf Buckley 3. The History of Ecotourism Ross Dowling 4. Ecotourism and Ethics David A. Fennell 5. Ecotourism and Community Participation Jim Butcher 6. Ecotourism and Global Environmental Change C. Michael Hall 7. Ecotourism, Biological Invasions and Biosecurity C. Michael Hall and Tim Baird 8. Complex Interrelationships between Ecotourism and Indigenous Peoples Nadine E. White, Jeremy Buultjens and Amanda Shoebridge 9. Ecotourists: Who Are They and What Should We Really Call Them? Sara Dolnicar, Venkata Yanamandram and Emil Juvan 10. Ecotourists and Views of Nature Michael Hughes PART II: ECOTOURIST BEHAVIOUR AND VISITOR EXPERIENCES 11. Visitor Behaviour in Ecotourism Settings Philip L. Pearce 12. Generational Cohorts and Ecotourism Pierre Benckendorff and Gianna Moscardo 13. Free-choice Learning and Ecotourism John H. Falk and Nancy L. Staus 14. Encouraging Reflective Visitor Experiences in Ecotourism Jan Packer and Roy Ballantyne 15. The Role of Emotion in Ecotourism Experiences Nancy L. Staus and John H. Falk 16. Developing Ecotourists’ Environmentally Sustainable Behaviour Jan Packer and Roy Ballantyne 17. The Intrinsic Motivations and Psychological Benefits of Eco and Wildlife Tourism Experiences Susanna Curtin 18. The Benefits of Ecotourism for Visitor Wellness Eric Brymer and Anne-Marie Lacaze PART III: THE PRACTICE OF ECOTOURISM 19. Ecotourism and Conservation Ralf Buckley 20. Ecotourism and the Triple Bottom Line Larry Dwyer and Deborah Edwards 21. Staffing Ecotourism Businesses Tom Baum 22. Risk Management and Ecotourism Businesses Brent W. Ritchie and Sacha Reid 23. Ecotourism: Planning for Rural Development in Developing Nations Anna Spenceley and Edward W. (Ted) Manning 24. Indigenous Ecotourism Jeremy Buultjens, Amanda Shoebridge and Nadine E. White 25. Winning Hearts and Minds through Interpretation: Walking the Talk Karen Hughes and Roy Ballantyne 26. Current Themes and Issues in Ecotour Guiding Rosemary Black and Betty Weiler 27. The Role and Management of Non-captive Wildlife in Ecotourism Gianna Moscardo 28. Watching and Swimming with Marine Mammals: International Scope, Management and Best Practice in Cetacean Ecotourism Kaye Walker and Elizabeth Hawkins 29. Ecotourism Experiences Promoting Conservation and Changing Economic Values: The Case of Mon Repos Turtles Clem Tisdell 30. Birding, Sustainability and Ecotourism Duan Biggs 31. Ecotourism Standards: International Accreditation and Local Certification and Indicators Anna Spenceley and Amos Bien PART IV: ECOTOURISM CONTEXTS: PUSHING THE BOUNDARIES 32. Planning and Staging Ecotourism Events Donald Getz 33. Feeding of Wildlife: An Acceptable Practice in Ecotourism? David Newsome and Kate Rodger 34. Using Aquariums and their Visitor Experiences to Promote Ecotourism Goals: Issues and Best Practice Judy Mann and Cynthia L. Vernon 35. Zoos as Ecotourism Experiences Alejandro Grajal 36. Botanic Gardens as Ecotourism Sites Lucy A. Sutherland Index
£187.00
Schiffer Publishing Ltd The Cruise Ship Phenomenon in North America
Book Synopsis
£28.89
Calouste Gulbenkian Foundation Preserve or Destroy Tourism and the Environment
Book Synopsis
£6.95
Cambridge University Press Cambridge International AS and A Level Travel and
Book SynopsisThis series supports learners through the Cambridge International AS & A Level Travel & Tourism syllabus (9395). Teaching inspiration, language guidance and lesson ideas our new digital teacher''s resource provides additional support to help you teach the syllabus. You will find ideas for differentiation and formative assessment, as well as guidance to help you assess students'' answers to the exam-style questions in the coursebook. The teacher''s resource supports the Cambridge International AS & A Level Travel & Tourism syllabus (9395), for examination from 2024. Access your digital resource via Cambridge GO.Table of ContentsIntroduction; About the authors; How to use this series; How to use this Teacher's Resource; About the syllabus; About the examinations; Approaches to learning and teaching; Teaching notes, supporting material and answers; Unit 1 Travel and tourism themes and concepts; Unit 2 Planning and managing a travel and tourism event; Unit 3 Destination Marketing; Unit 4 Destination Management; Lesson plan template and exemplar; Active learning; Assessment for learning; Differentiation; Improving learning through questioning; Language awareness; Developing learners' language skills; Metacognition; Skills for Life; Coursebook answers; Language worksheets; Worksheet answers; Glossary; Acknowledgements.
£100.76