Hospitality and service industries Books

Book SynopsisThe convergence of Artificial Intelligence (AI) and Financial Technology (Fintech) has ushered in a new era of innovation in the finance ecosystem, particularly within the context of the digital gig economy. This emerging trend has created a unique set of challenges and opportunities, which AI and Fintech are poised to address. This book explores how the convergence of these cutting-edge technologies is reshaping the financial landscape, especially related to the way people work and earn in the gig economy, and examines the rise of the digital gig economy and its impact on the traditional workforce.Synergy of AI and Fintech in the Digital Gig Economy presents the key advancements in AI and Fintech, how they are disrupting traditional financial systems, and how AI-powered tools and platforms are streamlining financial processes, enhancing decision-making, and providing personalized services to individuals and businesses. The book explores how the synergy of AI and Fintech is advancing financial inclusion and looks at how these technologies are providing previously underserved populations with access to financial services and empowering them to participate in the global economy. Highlights include how AI and Fintech are revolutionizing risk assessment and management in the financial sector and discuss the use of advanced algorithms to detect fraud, assess creditworthiness, and mitigate financial risk more effectively. The book also addresses the regulatory challenges and ethical considerations arising from the integration of AI and Fintech and discusses the need for responsible AI and data privacy to ensure sustainable development. Insights, case studies, and practical examples provided in the book show how AI and Fintech are driving transformative changes and represent an area of significant interest and importance in the realm of finance and technology.Written for students, scholars, lecturers, researchers, scientists, experts, specialists, and engineers, this book represents an area of significant interest and importance in the realm of finance and technology. Real-world examples and contributions from industry experts give readers a comprehensive understanding of this hot trending topic.

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Book SynopsisBook 2 continues as the tiny fingers in Book 1 Grades K-2 grow and become more familiar with online activities. The critical job of ensuring our childrenâs safety expands as students become more independent and begin to have greater online autonomy. From Streetâsmart to Webâwise : A Cyber Safety Training Manual Built for Teachers and Designed for Children isnât just another book â itâs a passionate call to action for teachers, a roadmap to navigate the digital landscape safely, with confidence and care.Written by authors who are recognized experts in their respective fields, this accessible manual is a timely resource for educators. Dive into engaging content that illuminates the importance of cyber safety, not only in our classrooms but extending into the global community.Each chapter is filled with practical examples, stimulating discussion points, and readyâtoâuse lesson plans tailored for students in third and fourth grades. Regardless of your technology ski

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Book SynopsisStats Means Business is an introductory and comprehensive textbook written especially for Hospitality, Business and Tourism students who take statistics or quantitative methods modules. By minimising technical language, providing clear definitions of key terms and giving emphasis to interpretation rather than technique, this book caters to beginners in the subject.This book enables readers to appreciate the importance of statistical analysis in hospitality, tourism and other fields of business, understand statistical techniques, develop judgement in the selection of appropriate statistical techniques and interpret the results of statistical analysis.This new edition has been fully revised and updated to include:â New content on business analyticsâ Case studies demonstrating practical applicationsâ An extensive selection of new self-test questionsâ Updated online teaching and learning resourcesStats Means Business is an i

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Book SynopsisThe Future of Human-Computer Integration: Industry 5.0 Technology, Tools, and Algorithms provides a valuable insight into how Industry 5.0 technologies, tools, and algorithms can revolutionise industries and drive innovation.By emphasising the convergence of computer technology and human interaction, readers will learn the concepts of Industry 5.0, from the fundamentals to advanced techniques, with real-world examples and case studies in different industry sectors. The authors equip readers with the knowledge to mitigate risks to ensure success in this complex human and computer synchronisation in the era of Industry 5.0. This collection of writings by experts in their respective fields invites readers to journey through the transition from Industry 4.0 to Industry 5.0. Practical insights are offered alongside cutting-edge applications, such as blockchain, the Internet of Things (IoT), QR code, and augmented reality (AR), as well as the consideration of privacy, trus

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Book SynopsisThe internet wasnât built for time travelers. But when ethical hacker and mother Elsa and her 14-year-old son, Aiden, uncover a hidden code buried deep within cyberspace, they are pulled into a high-stakes journey through cybersecurity historyâfrom the birth of ARPANET in 1969 to the AI-driven cyberwars of 2040. Their mission? Trace the origins of digital security before an unknown force alters history and reshapes the future of technology forever. As they jump across decades, they encounter internet pioneers, legendary hackers, and cyber-rebels who changed the digital world. But not everything in the past wants to stay in the past. Real dangers lurk in the timeline. Elsa and Aiden must navigate malware, mass surveillance, cyberwarfare, and a growing mystery that threatens the foundation of the internet itself. As they race against time, they also face their own fears and shifting trust in each other. A thrilling bridge between past and future, this book introduces parents and teens to the evolution of the internet and the most essential skill of our timeâdigital security. The future is written in codeâbut cybersecurity is about trust and humanity. Will they protect it, or rewrite it?

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Book SynopsisWith over 1,600 entries, The A-Z of Payments provides readers with a comprehensive, practical, easy-to-read listing of payment terms.The financial services industry is full of terms and abbreviations that can appear confusing or easy to forget (e.g. ACS, 3DS, RTP, PCI DSS, POS, PoS, A2A, P2P, and BaaS). This handy glossary, written in a plain and accessible style, is the perfect desktop companion for experienced practitioners wanting to keep a check on the latest terminology, fintech students starting out who want to navigate the world of payments quickly, or those curious about terminology. It will also appeal to those wanting to understand terms related to parts of the industry with which they are unfamiliar, whilst those new to the industry will use it as a reference to understand documentation they access, or better equip them for conversations they might have.The A-Z of Payments is the ideal companion to anyone undertaking training in payments or on finance courses. It is particularly relevant to private sector corporations, regulators, and their employees.

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Book SynopsisNow in a fully revised and updated third edition, Sponsorship in Marketing introduces the fundamentals of sponsorship-linked marketing, helping the reader to understand how sponsorship can be planned, executed and measured. Drawing on original research and exploring key theory, best practice and cutting-edge issues, the book fully explains how to implement successful partnerships to achieve branding, communication and engagement objectives. It covers every important conceptual and functional area of sponsorship in marketing communications, including the technology-led transformation of sponsorship, audiences, strategies and objectives, leveraging and activation in traditional and social media, building sponsorship portfolios and rosters, managing and ending relationships, and public policy and legal issues. Every chapter includes international case studies and examples, self-test questions, and examples from real organizations, businesses, campaigns and events, vividly

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Book SynopsisIn todayâs cybersecurity landscape, the role of a cybersecurity leader goes beyond technical expertise. Communicating cybersecurity risks and initiatives to executives and boards demands a unique blend of strategic insight and business language. A Cybersecurity Leaderâs Journey: Speaking the Language of the Board takes readers on a transformative path from technical talk to business-savvy communication.Follow Nick, a newly appointed CISO, as he navigates the challenges of bridging the gap between complex cybersecurity concepts and the business-focused concerns of board members. Struggling to convey the impact of cybersecurity initiatives, Nick quickly realizes that his technical knowledge alone isnât enough to gain the boardâs trust. With guidance from a mentor, he learns how to address the boardâs priorities, answer the critical question of âœWhatâs in it for me?â, and deliver insights that resonate.This book offers more than just a narrativeâit provides actionable takeaways for cybersecurity leaders and other professionals who want to master the art of strategic communication. Readers will discover how to close information asymmetry gaps, manage the affect heuristic, and develop a communication style that builds trust and fosters informed decision-making.Whether youâre a CISO, an aspiring CISO, or a technical expert aiming to improve your business communication, A Cybersecurity Leaderâs Journey equips you with the skills to make cybersecurity not just a necessity but a valued component of business success as well. Step into Nickâs journey, gain insights from his challenges, and learn how to become the trusted advisor your board needs.

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Book SynopsisThis Handbook examines the impacts of AI on the innovation of services, service processes and business models. It presents state-of-the-art conceptual and empirical evidence concerning uses and applications of AI in different service sectors and from varying perspectives.

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Book SynopsisTable of ContentsContents: Introduction to Teaching Sports Economics and Using Sports to Teach Economics xi Victor A. Matheson and Aju J. Fenn PART I USING SPORTS TO TEACH ECONOMICS 1 Integrating sports into economics teaching 2 John J. Siegfried and Allen R. Sanderson 2 Using sports-related empirical research to teach critical reading skills in intermediate microeconomics 34 Peter von Allmen 3 Using ESPN 30 for 30 to teach economics – revisited 49 Abdullah Al-Bahrani and Darshak Patel 4 Uncovering bias: using sports to teach about the economics of discrimination 65 Jill S. Harris 5 Supervising sports economics research 79 Brad R. Humphreys and Jane E. Ruseski PART II TEACHING SPORTS ECONOMICS 6 Using guest speakers and day trips to teach sports economics 94 Aju J. Fenn 7 Sports and the law: using court cases to teach sports economics 103 Victor A. Matheson 8 Making sports economics inclusive: why you aren’t teaching sports economics well if women are not part of your story 128 David Berri 9 Incorporating media into the sports economics curriculum 165 Jadrian Wooten PART III CLASSROOM ACTIVITIES FOR SPORTS ECONOMICS – MOVING AWAY FROM CHALK AND TALK 10 The jigsaw reading 181 Victor A. Matheson 11 Starting point bias and final offer arbitration: a classroom experiment 188 Victor A. Matheson 12 Randomness and the hot hand fallacy 195 Joshua Congdon-Hohman and Victor A. Matheson 13 This class is a Kahoot! Using Kahoot! to test student knowledge in class 200 Jadrian Wooten 14 Arbitration in the classroom: a classroom experiment to model MLB’s salary arbitration 208 Amber Brown 15 Measuring productivity in Major League Baseball 226 Stacey Brook 16 Teaching marginal revenue product using Moneyball 235 Dustin White and Jadrian Wooten 17 Economical sports economics classroom activities 241 Rodney Fort Index

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Book SynopsisThe Underground Culinary Tour is a high-octane, behind-the-scenes narrative about how the restaurant industry, historically run by gut and intuition, is being transformed by the use of data.   Sixteen years ago, entrepreneur Damian Mogavero brought together an unlikely mix of experts—chefs and code writers—to create a pioneering software company whose goal was to empower restaurateurs, through the use of data, to elevate and enhance the guest experience. Today, his data gathering programs are used by such renown chefs as Danny Meyer, Tom Colicchio, Daniel Boulud, Guy Fieri, Giada De Laurentiis, Gordon Ramsay, and countless others.   Mogavero describes such restaurateurs as the New Guard, and their approach to their art and craft is radically different from that of their predecessors. By embracing data and adapting to the new trends of today’s demanding consumers, these innovative chefs and owners do every

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Book SynopsisSecuritizing Islam examines the impact of 9/11, focusing on the ways in which identities in Britain have been affected in relation to Islam. Croft looks at how the promotion of Britishness has in part led to Muslims being seen as a threat to security.Trade Review'… combines theory with an empirically rich discussion of both historical and contemporary British identity … Securitizing Islam is a stimulating and important book that should be read and debated not only within the field of securitization theory, but by anyone interested in the relationship between security, national identity and Islam.' Frank Foley, European Political ScienceTable of ContentsIntroduction; 1. Ontological security and Britishness; 2. A post-Copenhagen securitisation theory; 3. 'Two World Wars and one World Cup': constructing contemporary Britishness; 4. 'New Britishness' and the 'new terrorism'; 5. The construction of ontological insecurity; Conclusion.

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Book SynopsisExpert advice for financial advisors looking to make the most of social media platforms Social media is everywhere. 3.5 billion pieces of content are shared on Facebook each week, 22 million professionals are networking on LinkedIn, and 140 million tweets are posted every day. The opportunities these platforms present for financial advisors are huge, but most advisors have no idea how to use them to build bigger, stronger client bases. The Social Media Handbook for Financial Advisors: How to Use Facebook, Twitter, and LinkedIn to Build and Grow Your Business shows how to make the most of these new tools, offering invaluable advice about how to connect with potential clients in the twenty first century. For most advisors, converting prospects into clients is their top priority, and social media presents incredible opportunities for sealing the deal. Sales don''t happen because clients are impressed by complicated charts, they happen because they''re impressed by

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Book SynopsisHow to start, grow, and succeed in the food truck business. Food trucks have become a wildly popular and important part of the hospitality industry. Consumers are flocking to these mobile food businesses in droves, inspiring national food truck competitions and even a show dedicated to the topic on The Food Network.Table of ContentsForeword xiiiMatthew Geller Preface xvii Acknowledgments xi Introduction 1 Plan: Preparing for Success 7 Is the Trucker’s Life for Me? 9 Foundations for Success 18 Playing by the Rules 25 Picking a Concept 31 Assembling a Winning Team 49 The Business Plan 51 Raising Money 63 Start: Making It Happen 67 Administrative Necessities 69 Finalizing the Menu 78 Lay Out Your Kitchen 82 Procuring a Truck 87 Picking a Commissary 99 Branding Fundamentals 103 Hiring 109 Picking Vending Locations 112 The Opening Schedule 117 Succeed: Doing One Truck Right 121 Responsible Vending 123 Vending Locations 126 Managing the Team 132 Put It on Paper 135 Watching the Numbers 137 Refining the Menu 142 Social Media 145 Connecting with Customers 150 Seasonality 153 Maintenance 155 Grow: Moving beyond the Truck 157 Growth Opportunities 164 Contract Packing 171 Building the Right Infrastructure 174 Technology 176 Exiting the Food Truck Industry 179 Afterword 183 Appendix A Templates and Worksheets 185 Appendix B Food Truck Regulations, by City 205 Appendix C Social Media Guides 229 Appendix D Interviews with Food Truck Entrepreneurs 233 Notes 263 About the Author 265 Index 267

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Book SynopsisAn inside look at what makes a successful financial services company Irv Rothman may not have considered a career in the financial services early on, but he ended up in leadership positions at AT&T, Compaq and, for over a decade, Hewlett-Packard. His consistent record of success and insider perspective make him the perfect guide to the art of building and growing a financial services company, and in Out-Executing the Competition he shares his remarkable story and years of experience, giving readers a glimpse into his numerous accomplishments and providing takeaways they can apply to their own companies, whatever the industry. An engaging and lively account of Rothman''s career focusing on his work at financial services companies during some of the most economically challenging periods of the past thirty years, the book explores the methods and tactics he used to help his companies not only weather financial uncertainty, but to thrive. Tells the stoTable of ContentsPreface ix Chapter 1: Craziest Idea I’ve Ever Heard—Let’s Do It! 1 Chapter 2: Proud Son of Bayonne 13 Chapter 3: School Days, School Days . . . 29 Chapter 4: Baghdad by the Bay 41 Chapter 5: The AT&T Rollercoaster 55 Chapter 6: It’s Got to Be about the Customer 71 Chapter 7: A Seat at the Head of the Table 83 Chapter 8: One Company, Worldwide 101 Chapter 9: Global Recessions: A Survivor’s Manual 113 Chapter 10: We’re Gonna Go for What’s Behind Door Number Three 127 Chapter 11: Around the World in 180 Days 137 Chapter 12: Getting Your Fingernails Dirty 153 Chapter 13: Transforming Your Business 161 Chapter 14: Communicating the Message 171 Chapter 15: Charisma Bypass? Leadership and the High-Performing Team 183 Chapter 16: To There, From Here 199 About the Author 203 Index 205

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Book SynopsisEducating professionals and students about the chemistry, formulation technology, and related regulatory aspects of cosmetics and perfume Cosmetics and perfume comprise a multibillion-dollar global industry. Kirk-Othmer Chemical Technology of Cosmetics provides authoritative information on the substances and processes involved, including key product groups, ingredients, formulation technology, packaging, and regulatory topics in twenty-two articles. This resource makes sense of a vast group of consumer products designed to improve the health, cleanliness, and physical appearance of the human exterior. It identifies natural and synthetic ingredients and gives details on formulation of the product so that the cosmetic is safe, easy to use, and performs as described. Particular attention is paid to the technologies that have been developed to produce them, including emulsification, stick technology, powder blending, and aerosol technology. Packaging is also Table of ContentsPREFACE ixPART I PRODUCTS 11 Cosmetics 3Martin M. Rieger2 Soap 49Shiping Zhu, John G. Chambers, and Vijay Naik3 Hair Preparations 85Stanley Pohl, Joseph Varco, Paul Wallace, and Leszek J. Wolfram4 Perfumes 123William L. Schreiber5 Dentifrices 161Morton Pader6 Natural Cosmetics 171Darrin C. Duber-Smith, Yi Hsin Chang, Amy B. Olson, Azalea P. Rosholt, Anne Marie Api, Matthias Vey, Annie M. Ugurlayan, Viny Srinivasan, Eric Antignac, Esperanza Troyano, Donna Mcmillan, Katherine Sarlo, Lijuan Li, Rohan Wimalasena, James Flanagan, Mark Garrison, Nava Dayan, Brian E. Kilfoyle, Jenna L. Terebetski, Bozena B. Michniak-Kohn, Sonali Bose, Rajarajeswari Sivalenka, Mangathayaru Putrevu, Ina Schlenoff, Robin Choi, Stefan Gafner, Jacquelyn R. Villinski, Kan He, Marc Roller, and Jennifer K. SaxePART II INGREDIENTS 2057 Aroma Chemicals 207Michael Zviely8 Terpenoids 247Charles S. Sell9 Essential Oils 375K. Husnu Can BaSser and Fatih Demirci10 Citrus Oils and Essences 409Fereidoon Shahidi and Ying Zhong11 Lipids, Pharmaceutical and Cosmetic Use 427Ernesto Hernandez12 Fatty Acids and Derivatives from Coconut Oil 445Gregorio C. Gervajio13 Cosmeceutical Compounds from Marine Sources 483Thanh-Sang Vo, Dai-Hung Ngo, and Se-Kwon Kim14 Colorants for Foods, Drugs, and Cosmetics 501Daniel MarmionPART III FORMULATION TECHNOLOGY 54915 Emulsions 551Edward Kostansek16 Microemulsions 575John Klier17 Hydrogels 597Wensheng Cai and Ram B. Gupta18 Foams 631Arnaud Saint-James, Douglas J. Durian, and David A. Weitz19 Aerosol Technology 661John J. Sciarra and Christopher J. Sciarra20 Surfactants 681Tharwat TadrosPART IV REGULATORY 72721 Packaging, Cosmetics, and Pharmaceuticals 729Jack L. Rosette, John Yablonski, Sharon Mancuso, and Gaurav Kale22 Regulatory Agencies, Pharmaceuticals, Food, and Cosmetics 743Gary L. Yingling and Suzan OnelINDEX 759

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Book SynopsisThrive in a changing industry by putting your people first Advisory Leadership is a practical and highly executable guide for financial advisors and finance professionals looking to thrive in today's changing financial services industry.Trade ReviewA third book I enjoyed reading this year, and also asked to blurb, is Greg Friedman s Advisory Leadership. Friedman is somewhat unique; he runs Private Ocean, an advisory firm in San Rafael, CA, and is also the founder of Junxure (and Junxure Cloud), a leading CRM software company that is at the forefront of automated practice management innovations. The book is essentially about creating a people-first culture in your office; the premise of the book is that you, as your firm s leader, have to be somewhat remarkable in order to create a culture where everybody pulls together and is passionate about what they do. You have to exhibit patience, honesty and integrity, compassion, respect, consistency and persistence, encouragement, and courage and each of those qualities gets its own chapter. The idea is that most of us fall short in one or more of these areas, but fortunately for us, they are not innate characteristics that you have to be born with, which means we can improve if we consciously try to become remarkable in seven dimensions. Advisory Leadership offers advice on how to hire into your firm s unique culture (with key interview questions); how to walk the walk of your firm s mission statement (including open and honest communication, but also collegiality with a sense of humor); how to truly care for your staff (Friedman calls them his most valuable clients); and the book also provides some contrasts between a me culture and a heart culture. There s a chapter on promoting personal growth in the staff, and another on how, procedurally, to reward firm-wide collaboration and a team mentality. Bob Veres, Inside InformationTable of ContentsForeword xi Preface xv Acknowledgments xix Introduction: Understanding Heart Culture: Making the Change 1 Chapter 1: Patience: Taking Your Time to Find the Right People 5 Next Gen Employees: Changing Values, Changing Culture 9 Taking Your Time during the Hiring Process 10 Four Steps to Hiring the Right Candidate 12 Benefits 21 Chapter 2: Honesty and Integrity: Speaking Openly and Walking the Walk 23 Overcommunicate Your Values and Philosophy 24 Considering Your Audience 28 The 55]38]7 Communication Formula 38 The Mehrabian Communication Model 38 What Is the Safe Space? 40 Resolving Conflict 42 Walking the Walk 43 Benefits 45 Notes 45 Chapter 3: Compassion: Unlocking the Secret to a People-First Culture 47 Morale and Profitability 52 Differentiating “Me” Culture from Heart Culture 53 Benefits 60 Notes 61 Chapter 4: Respect: Promoting Personal Growth, the Key to Inspiring Motivation 63 Helping Employees Explore What Motivates Them 68 Keeping Tabs 73 Benefits 77 Chapter 5: Persistence and Consistency: Maintaining Employee Relationships 79 Choose the Right Management Team 81 Don’t Wait for a Scheduled Meeting to Check In 82 Empower Individuals Regularly, Giving Them the Tools They Need to Succeed—Delegate 85 Plan Regular Off ]Site Events for Team Building 87 Benefits 99 Chapter 6: Encouragement: Rewarding Firm-Wide Collaboration and a Team Mentality 101 Reiterating Company Values 102 Creating Individual Opportunities 103 Rewarding Teamwork through the Compensation Structure 104 Keeping People Accountable—Even Yourself 108 Holding a Biannual Retreat 112 Benefits 115 Chapter 7: Courage: Reshaping Your Company’s DNA to Establish Heart Culture 117 Assessing Your Team’s Individual Strengths and Opportunities 123 Anticipating Growing Pains—Lots of Them 126 Recognizing Culture Killers and How to Avoid Them 129 Rolling Up Your Sleeves and Getting Involved 135 Benefits 139 Note 139 Chapter 8: Implementing Heart Culture in Your Firm: Get Started Today, Not Tomorrow 141 Afterword 145 References 149 About the Author 151 Index 153

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Book SynopsisPurchasing: Selection and Procurement for the Hospitality Industry, 9thEditionis a learning-centered text that includes several pedagogical enhancements to help students quickly acquire and retain important information. It is written for those who will be involved with some phase of purchasing throughout their hospitality careers. This text covers product information as well as management of the purchasing function, and how this relates to a successful operation. It also acts as a comprehensive reference guide to the selection and procurement functions within the hospitality industry.Purchasing: Selection and Procurement for the Hospitality Industryis the comprehensive and up-to-date hospitality purchasing text available today.Table of ContentsChapter 1: The Concepts of Selection and Procurement Chapter 2: Technology Applications in Purchasing Chapter 3: Distribution Systems Chapter 4: Forces Affecting the Distribution Systems Chapter 5: An Overview of the Purchasing Function Chapter 6: The Organization, Administration, and Evaluation of Purchasing Chapter 7: The Purchase Specification: An Overall View Chapter 8: The Optimal Amount Chapter 9: Determining Optimal Purchase Prices and Payment Policies Chapter 10: The Optimal Supplier Chapter 11: Typical Ordering Procedures Chapter 12: Typical Receiving Procedures Chapter 13: Typical Storage Management Procedures Chapter 14: Security in the Purchasing Function Chapter 15: Fresh Produce Chapter 16: Processed Produce and Other Grocery Items Chapter 17: Dairy Products Chapter 18: Eggs Chapter 19: Poultry Chapter 20: Fish Chapter 21: Meat Chapter 22: Beverages Chapter 23: Nonfood Expense Items Chapter 24: Services Chapter 25: Furniture, Fixtures, and Equipment

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Book SynopsisThe definitive reference on the anthropology of death and dying, expanded with new contributions covering everything from animal mourning to mortuary cannibalism Few subjects stir the imagination more than the study of how people across cultures deal with death and dying. This expanded second edition of the internationally bestselling Death, Mourning, and Burial offers cross-cultural readings that span the period from dying to afterlife, considering approaches to this transition as a social process and exploring the great variations of cultural responses to death. Exploring new content including organ transplantation, institutionalized care for the dying, HIV-AIDs, animal mourning, and biotechnology, this text retains classic readings from the first edition, and is enhanced bysixteen new articles and two new sections which provide increased breadth and depth for readers. Death, Mourning, and Burial, Second Edition is divided into eight parts reflecTable of ContentsAcknowledgments viii Death and Anthropology: An Introduction 1Antonius C. G. M. Robben Part I Conceptualizations of Death 17 1 A Contribution to the Study of the Collective Representation of Death 19Robert Hertz 2 The Rites of Passage 34Arnold van Gennep 3 Symbolic Immortality 44Robert Jay Lifton and Eric Olson 4 Remembering as Cultural Process 52Elizabeth Hallam and Jenny Hockey 5 Massive Violent Death and Contested National Mourning in Post‐Authoritarian Chile and Argentina: A Sociocultural Application of the Dual Process Model 64Antonius C. G. M. Robben Part II Death, Dying, and Care 77 6 Magic, Science and Religion 79Bronislaw Malinowski 7 Witchcraft, Oracles and Magic among the Azande 83E. E. Evans‐Pritchard 8 Living Cadavers and the Calculation of Death 90Margaret Lock9 All Eyes on Egypt: Islam and the Medical Use of Dead Bodies amidst Cairo’s Political Unrest 102Sherine Hamdy 10 The Optimal Sacrifice: A Study of Voluntary Death among the Siberian Chukchi 115Rane Willerslev 11 Love’s Labor Paid for: Gift and Commodity at the Threshold of Death 129Ann Julienne Russ Part III Grief and Mourning 149 12 The Andaman Islanders 151A. R. Radcliffe‐Brown 13 Grief and a Headhunter’s Rage 156Renato Rosaldo 14 Death Without Weeping 167Nancy Scheper‐Hughes 15 Three Days for Weeping: Dreams, Emotions, and Death in the Peruvian Amazon 181Glenn H. Shepard Jr. 16 The Expression of Grief in Monkeys, Apes, and Other Animals 202Barbara J. King Part IV Mortuary Rituals and Epidemics 209 17 Hunting the Ancestors: Death and Alliance in Wari’ Cannibalism 211Beth A. Conklin 18 State Terror in the Netherworld: Disappearance and Reburial in Argentina 217Antonius C. G. M. Robben 19 Mourning Becomes Eclectic: Death of Communal Practice in a Greek Cemetery 231Diane O’Rourke 20 ‘We Are Tired of Mourning!’ The Economy of Death and Bereavement in a Time of AIDS 250Liv Haram Part V Remembrance and Regeneration 263 21 Ancestors as Elders in Africa 265Igor Kopytoff 22 The Life, Death, and Rebirth of a Mapuche Shaman: Remembering, Disremembering, and the Willful Transformation of Memory 276Ana Mariella Bacigalupo 23 The Ghosts of War and the Spirit of Cosmopolitanism 293Heonik Kwon 24 The Intimacy of Defeat: Exhumations in Contemporary Spain 306Francisco Ferrandiz Index 319

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Book SynopsisNFL head coach Mike Smith lead one of the most remarkable turnarounds in NFL history. In the season prior to his arrival in 2008, the Atlanta Falcons had a 4 12 record and the franchise had never before achieved back-to-back winning seasons.Table of ContentsIntroduction xi 1 Culture 1 Create a Winning Culture 3 Build Your Culture Up and Down 4 Everyone Creates Your Culture 6 X's and O's Are Overrated 8 Sustained Culture = Sustained Success 9 Know What You Stand For 10 Process and Milestones 12 Focus on the Root, Not the Fruit 16 You Have to Fight For Your Culture and Team 17 2 Contagious 21 Germ or Vitamin C? 23 Contagious with a Vision and Mission 24 Contagious with Your Belief 26 Contagious with a Positive Attitude 28 Contagious Leaders in the Locker Room 29 No Energy Vampires Allowed 33 The No Complaining Rule 35 3 Consistent 37 Consistency Wins the Locker Room 39 Consistency Wins in the Long Run 40 It's Not Okay to Be Moody 41 Be Consistent in Your Desire to Be Great 42 Complacency Is a Disease 43 Consistently Improving 45 Humble and Hungry 46 4 Communicate 49 The Most Important Thing a Coach Can Do 51 One-on-One Communication 52 Listening Enhances Communication 55 What's the Temperature Today? 57 Leading by Walking Around 59 Communicating the Message 61 The Power of an Outside Voice 63 The Enemies of Great Communication 64 Communication Must Lead to Collaboration 65 5 Connect 67 Communicating and Collaborating Leads to Connection 69 Team Beats Talent When Talent Isn't a Team 70 We Got This 71 Unplug from Technology and Plug into People 74 Create a Connected Locker Room 76 Connect Outside the Locker Room to Be Strong Inside the Locker Room 79 Stay Connected 81 6 Commitment 83 Commit if You Want Commitment 85 Commitment Begins with the Leader 86 Feeling Is More Powerful than Hearing 87 Serve to Be Great 89 Commitment Starts at Home 90 Commitment is Spelled T-I-M-E 91 When You Commit You Make Everyone Better 93 The Hard Hat 95 It's Not About You 97 Lose Your Ego 98 Commitment Requires Sacrifice 101 7 Care 103 Caring Is a Strategy 105 Care More 107 Create a Culture of Caring 109 Show You Care 110 More than a Uniform and Number 114 Transactional versus Transformational 115 Love Tough 116 Discover Your Caring Trademark 117 When You Care, Your Team Will Care 119 The Big C 121 The Other Big C 125 Beyond the 7 C's 129 Integrity 129 Be Passionate, Not Emotional 131 Create Your Own Style of Leadership 131 Leadership Is Both Macro and Micro 133 Lead Your Leaders 133 Focus on the Process 135 Forget the Past, Focus on the Fundamentals 137 LOSS: Learning Opportunity, Stay Strong 139 Culture Contamination 140 Don't Focus on Winning Championships; Focus on Developing Champions 141 The Time Is Now 142 Looking for Murphy 144 Pressure, Not Stress 145 Compete, then Unite 145 Speaking as One Voice to the Media 147 Become a Lifelong Learner 149 Leave Your Legacy 150 The Action Plan 153 Put the 7 C's to Work to Enhance Your Culture 159 Build a Winning Team 160 Other Books by Jon Gordon 161

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Book SynopsisA deeper examination of Basel III for more effective capital enhancement The Handbook of Basel III Capital Enhancing Bank Capital in Practice delves deep into the principles underpinning the capital dimension of Basel III to provide a more advanced understanding of real-world implementation. Going beyond the simple overview or model, this book merges theory with practice to help practitioners work more effectively within the regulatory framework, and utilise the complex rules to more effectively allocate and enhance capital. A European perspective covers the CRD IV directive and associated guidance, but practitioners across all jurisdictions will find value in the strategic approach to decisions surrounding business lines and assets; an emphasis on analysis urges banks to shed unattractive positions and channel capital toward opportunities that actually fit their risk and return profile. Real-world cases demonstrate successful capital initiatives as models for implemeTable of ContentsPreface xiii About the Author xv Chapter 1 Overview of Basel III 1 1.1 Introduction to Basel III 1 1.2 Expected and Unexpected Credit Losses and Bank Capital 3 1.3 The Three‐Pillar Approach to Bank Capital 4 1.4 Risk‐Weighted Assets (RWAs) 8 Chapter 2 Minimum Capital Requirements 11 2.1 Components and Minimum Requirements of Bank Capital 11 2.2 Components and Minimum Requirements of Capital Buffers 12 2.3 Capital Conservation Buffer 13 2.4 Countercyclical Buffer 14 2.5 Systemic Risk Buffers 19 2.6 Going Concern vs. Gone Concern Capital 23 2.7 Case Study: UBS vs. JP Morgan Chase G-SIB Strategies 25 2.8 Transitional Provisions 36 Chapter 3 Common Equity 1 (CET1) Capital 39 3.1 CET1 Minimum Requirements 39 3.2 Eligibility Requirements of CET1 Instruments 39 3.3 Case Study: UBS Dividend Policy and Its Impact on CET1 48 3.4 Case Study: Santander Dividend Policy and Its Impact in CET1 54 3.5 Accumulated Other Comprehensive Income 58 3.6 Case Study: Banco BPI’s Partial Disposal of Portfolio of Portuguese and Italian Government Bonds 69 3.7 Other Items Eligible for CET1 Capital 74 3.8 CET1 Prudential Filters 75 3.9 Additional Valuation Adjustments 76 3.10 Intangible Assets (Including Goodwill) 76 3.11 Case Study: Danske Bank’s Goodwill Impairment 84 3.12 Case Study: Barclays Badwill Resulting From Its Acquisition of Lehman Brothers N.A. 85 3.13 Deferred Tax Assets 87 3.14 Fair Value Reserves Related to Gains or Losses on Cash Flow Hedges 87 3.15 Negative Amounts Resulting From the Calculation of Expected Loss Amounts 97 3.16 Equity Increases Resulting from Securitised Assets 98 3.17 Gains or Losses on Liabilities Valued at Fair Value Resulting from Changes in Own Credit Standing 99 3.18 Defined‐Benefit Pension Plans 110 3.19 Case Study: Lloyds’ De‐Risking of its Defined Benefit Pension Plans 119 3.20 Holdings by a Bank of Own CET1 Instruments 121 3.21 Case Study: Danske Bank’s Share Buyback Programme 124 3.22 Case Study: Deutsche Bank’s Treasury Shares Strategy 125 3.23 Holdings of the CET1 Instruments of Financial Sector Entities 140 3.24 Deduction Election of 1,250% RW Assets 140 3.25 Amount Exceeding the 17.65% Threshold 141 3.26 Foreseeable Tax Charges Relating To CET1 Items 142 3.27 Excess of Qualifying AT1 Deductions 142 3.28 Temporary Filter on Unrealised Gains and Losses on Availablefor‐Sale Instruments 142 Chapter 4 Additional Tier 1 (AT1) Capital 144 4.1 AT1 Minimum Capital Requirements 144 4.2 Criteria Governing Instruments Inclusion in AT1 Capital 144 4.3 Deductions from AT1 Capital 151 4.4 Holdings of AT1 Instruments of Other Financial Institutions 154 4.5 Case Study: Lloyds Banking Group Exchange Offer of Tier 2 for AT1 Securities 158 Chapter 5 Tier 2 Capital 172 5.1 Tier 2 Capital Calculation and Requirements for Inclusion 172 5.2 Negative Amounts Resulting from the Calculation of Expected Loss Amounts 177 5.3 Deductions from Tier 2 Capital 178 5.4 Holdings of Tier 2 Instruments of Other Financial Institutions 179 5.5 Case Study: Deutsche Bank’s Tier 2 Issue 183 Chapter 6 Contingent Convertibles (CoCos) 187 6.1 Types of CoCos 187 6.2 Trigger Levels 189 6.3 CoCos’ Statutory Conversion or Write‐Down – Point of Non‐Viability 190 6.4 CoCo’s Coupon Suspension – Maximum Distributable Amount 195 6.5 Adding Pillar 2 Capital Requirements to the MDA Calculation 200 6.6 Case Study: Barclays’ Equity Convertible CoCo 200 6.7 Case Study: Deutsche Bank’s Write‐Down CoCo 210 6.8 CoCos from an Investor’s Perspective 226 Chapter 7 Additional Valuation Adjustments (AVAs) 228 7.1 Fair Valuation Accounting Framework (IFRS 13) 229 7.2 Case Study: Goldman Sachs Investment in Industrial and Commercial Bank of China 241 7.3 Prudent Valuation vs. Fair Valuation 243 7.4 Additional Valuation Adjustments (AVAs) Under the Core Approach 248 7.5 Market Price Uncertainty AVA 250 7.6 Close‐Out Costs AVA 266 7.7 Model Risk AVA 267 7.8 Unearned Credit Spreads AVA 268 7.9 Investing and Funding Costs AVA 269 7.10 Concentrated Positions AVA 269 7.11 Future Administrative Costs AVA 271 7.12 Early Terminations Costs AVA 272 7.13 Operational Risk AVA 272 Chapter 8 Accounting vs. Regulatory Consolidation 275 8.1 Accounting Recognition of Investments in Non‐Structured Entities 275 8.2 Accounting for Full Consolidation 276 8.3 Working Example on Consolidation 283 8.4 Loss of Control 294 8.5 The Equity Method – Associates 295 8.6 Case Study: Deutsche Bank’s Acquisition of Postbank 298 8.7 IFRS Consolidation vs. Regulatory Consolidation 309 Chapter 9 Treatment of Minority Interests in Consolidated Regulatory Capital 312 9.1 Minority Interests Included in Consolidated CET1 312 9.2 Minority Interests Included in Consolidated AT1, Tier 1, Tier 2 and Qualifying Total Capital 316 9.3 Illustrative Example 1: Calculation of the Impact of Minority Interests on Consolidated Capital 319 9.4 Illustrative Example 2: Calculation of the Impact of Minority Interests on Consolidated Capital 322 9.5 Case Study: Artificial Creation of Minority Interests 325 9.6 Case Study: Banco Santander Repurchase of Minority Interests in Santander Brasil 326 Chapter 10 Investments in Capital Instruments of Financial Institutions 334 10.1 Basel III Treatment of Investments in Capital Instruments of Financial Institutions 335 10.2 Worked Examples of Investments in Capital Instruments of Unconsolidated Financial Institutions 347 10.3 Case Study: BBVA’s Acquisition of Garanti 354 Chapter 11 Investments in Capital Instruments of Insurance Entities 370 11.1 The Concept of Double Leverage 370 11.2 Case Study: ING’s Double Leverage 371 11.3 Regulatory Peculiarities of Investments in Insurance Entities 377 11.4 Case Study: Lloyds Banking Group’s Capital Enhancement Initiatives Related to its Insurance Subsidiaries 379 Chapter 12 Equity Investments in Non‐financial Entities 384 12.1 Basel III and Equity Exposures to Non‐Financial Entities in the Banking Book 384 12.2 Equity Exposures Under the Standardised Approach 385 12.3 Equity Exposures Under the IRB Approach 386 12.4 Expected Losses from Equity Exposures Under the IRB Approach 392 12.5 Qualified Holdings Outside the Financial Sector Exceeding the 15% Threshold 393 12.6 Temporary Exemption from the IRB Treatment of Certain Equity Exposures 394 12.7 Case Study: CaixaBank’s Mandatory Exchangeable on Repsol 395 12.8 Case Study: Mitsubishi UFJ Financial Group’s Corporate Stakes 405 Chapter 13 Deferred Tax Assets (DTAs) 411 13.1 Taxes from an Accounting Perspective 411 13.2 Accounting for Deferred Taxes Arising from Temporary Differences – Application to Equity Investments at Either FVTPL or FVTOCI 415 13.3 Worked Example: Temporary Differences Stemming from Debt Instruments Recognised at Fair Value 428 13.4 Case Study: UBS’s Deferred Tax Assets 435 13.5 Deferred Tax Assets from a Regulatory Capital Perspective 442 13.6 Case Study: Spanish Banks Conversion of DTAs Into Tax Credits, Improving Their CET1 Positions 449 13.7 Case Study: Lloyds Banking Group’s Expected Utilisation of Deferred Tax Assets 452 13.8 Initiatives to Reduce Impacts of Deferred Tax Assets on Bank Capital 459 Chapter 14 Asset Protection Schemes and Bad Banks 469 14.1 ING’s Illiquid Asset Back‐Up Facility With the Dutch State 469 14.2 Royal Bank of Scotland’s Asset Protection Scheme 476 14.3 Case Study: SAREB, The Spanish Bad Bank 486 14.4 Case Study: NAMA, The Irish Bad Bank 489 14.5 Asset Protection Schemes Versus Bad Banks 493 Chapter 15 Approaching Capital Enhancement Initiatives 495 15.1 Initial Thoughts 495 15.2 Overview of Main CET1 Capital Ratio Enhancement Initiatives 497 15.3 Case Study: Deutsche Bank’s Rights Issue 501 15.4 Case Study: Structuring the Disposal of a Portfolio of NPLs 502 15.5 Case Study: Banco Popular Joint Venture with Verde Partners and Kennedy Wilson 508 15.6 Case Study: Co‐Operative Bank’s Liability Management Exercise 516 Glossary 523 Bibliography 531 Index 533

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Book SynopsisSustainability has come to the fore in the cosmetics and personal care industry. Rising ethical consumerism and the need for resource efficiency are making cosmetic companies small, independent firms to global giants take steps towards sustainable development.Trade Review“Amarjit Sahota’s book is a well-researched and comprehensive snapshot on the different facets of sustainability in cosmetics today. This is the first, and currently, the only book on this hot topic; it’s a must read.” (Chemistry & Industry, 14 July 2014) “This publication from Wiley collects a wide number of articles focusing on sustainability in cosmetics, 14 chapters, which represents a road map in this so sensitive issue. The authors are key experts from organizations involved in sustainability in the cosmetics industry issue with a relevant long experience.” (H & PC Today, March/April 2014)Table of ContentsAbout the Contributors xv Foreword xxiii Preface xxvii 1 Introduction to Sustainability 1 Amarjit Sahota 1.1 Introduction to Book 1 1.2 Introduction to Sustainability 2 1.3 Ethics in the Cosmetics Industry 3 1.4 Drivers of Sustainability 6 1.4.1 Rise in Ethical Consumerism 7 1.4.2 Pressure from the Media and NGOs 7 1.4.3 Environmental Changes and Finite Resources 8 1.4.4 Pressure from the Supply Chain 9 1.4.5 Laws and Regulation 9 1.4.6 Business Benefits 10 1.5 Sustainability Reporting 10 1.5.1 CSR and Sustainability Reports 10 1.5.2 Communicating to Consumers 11 1.6 Guide to Book Chapters 12 References 15 2 Environmental Impacts of Cosmetic Products 17 Part 1: The Growing Importance of Metrics 17 Xavier Vital 2.1.1 Corporate Carbon Footprinting 18 2.1.2 Ecodesign 25 2.1.3 Get Ready for the Future 27 2.1.4 Conclusions 30 Acknowledgement 31 References 31 Part 2: Innovating to Reduce the Environmental Footprint, the L’Oreal Example 31 Jean-Florent Campion, Rachel Barre, and Laurent Gilbert 2.2.1 Introduction 31 2.2.2 Product Eco-Design 32 2.2.3 Responsible Sourcing and Biodiversity Preservation 35 2.2.4 Responsible Production 38 2.2.5 Reference Actions – Some Examples of Key Achievements 40 2.2.6 Conclusion 46 Acknowledgements 46 References 46 3 The Social Footprint of a Beauty Company 47 Bas Schneiders 3.1 The Relationship between Cosmetics and Sustainability 47 3.2 The Growing Significance of Sustainability 48 3.2.1 Current Situation 48 3.2.2 Solution Strategies 49 3.3 Sustainability as a Social Challenge for Cosmetics Companies 50 3.3.1 Social Footprinting 50 3.3.2 Critical Areas with Social Impacts 50 3.3.3 Social Diversity and Differentiation 52 3.4 Case Study: Weleda: A Value-Oriented Business 53 3.4.1 Ethical Sourcing 55 3.4.2 Employee Policy 62 3.4.3 Corporate Philanthropy 65 3.4.4 Economic Sustainability and Value Creation 66 3.5 Conclusions 68 Recommended Reading 68 References 68 4 Ethical Sourcing of Raw Materials 69 Part 1: Ethical Sourcing – The Givaudan Approach 69 Remi Pulverail 4.1.1 The Business Case for Ethical Sourcing 69 4.1.2 Making Ethical Sourcing a Reality 70 4.1.3 Working with Customers 71 4.1.4 Building Supplier Partnerships 72 4.1.5 Securing the Future of Benzoin in Laos 72 4.1.6 Tracing the Origins of Ethical Vanilla in Madagascar 74 4.1.7 Moh´eli Partnership Rediscovers Ylang Ylang 76 4.1.8 Equipment Loans Support Sustainable Sandalwood Production 77 4.1.9 Protecting Biodiversity and Tonka Bean Supply in Venezuela 79 4.1.10 Is Natural Sustainable? 80 4.1.11 Conclusion 80 Part 2: Innovation and Ethical Sourcing – Beraca’s Experience 81 Filipe Tomazelli Sabara 4.2.1 Introduction 81 4.2.2 Challenges Related to Ethical Sourcing 82 4.2.3 Beraca and the Biodiversity Enhancement Programme 83 4.2.4 Working in Partnership with Local Communities 85 4.2.5 Success Stories 89 4.2.6 What is Yet to be Achieved 93 4.2.7 Conclusion 94 References 95 5 Biodiversity in the Cosmetics Industry 97 Eduardo Escobedo and Rik Kutsch Lojenga 5.1 Introduction 97 5.1.1 The Critical Loss of Biodiversity and Its Impact on the Cosmetics Industry 99 5.2 Why Should the Cosmetics Industry Care about Protecting Biodiversity? 100 5.2.1 Biodiversity as a Sound Business Strategy 101 5.2.2 Ecosystem Services 102 5.3 How is the Policy Arena Changing and What Implications Does This Have for the Industry? 103 5.3.1 The Convention on Biological Diversity 103 5.3.2 The Strategic Plan for Biodiversity 104 5.3.3 The Nagoya Protocol 106 5.3.4 The Convention on International Trade of Endangered Species of Wild Flora and Fauna (CITES) 107 5.4 Biodiversity Barometer: Consumer Views and Expectations on Biodiversity 109 5.4.1 Biodiversity Awareness is Growing 110 5.4.2 Increased Awareness Brings Greater Expectations 111 5.4.3 Opportunities for Pioneering Companies 111 5.5 Ethical Sourcing in Practice 114 5.5.1 Putting Ethical Sourcing of Biodiversity into Practice 114 5.5.2 Conservation of Biodiversity 116 5.5.3 Sustainable Use of Biodiversity 118 5.5.4 Fair and Equitable Benefit Sharing 120 5.6 Conclusions 124 References 125 6 Sustainable Packaging 127 Part 1: Introduction 127 Amarjit Sahota References 129 Part 2: Sustainable Packaging for Cosmetic Products – Using Biobased Carbon Content and Designing for End-of-Life 129 Ramani Narayan 6.2.1 Introduction 129 6.2.2 Carbon Footprint Value Proposition 130 6.2.3 Material Carbon Versus Process Carbon Footprint 131 6.2.4 Exemplars of Zero Material Carbon Footprint Resins 132 6.2.5 Measuring Biobased Carbon Content 134 6.2.6 End-of-Life for the Packaging – Recycling and Biodegradable-Compostability 135 6.2.7 Science of Biodegradability 136 6.2.8 Summary 138 References 139 Part 3: The Role of Design for Sustainable Packaging 139 Anne van Haeften 6.3.1 Introduction 139 6.3.2 The Design Agency 140 6.3.3 Packaging Design 141 6.3.4 The Brand 142 6.3.5 Innovation and Design 144 6.3.6 Graphical Component 144 6.3.7 Post-Use Packaging 145 6.3.8 Lush Case Study: Get Naked! 145 6.3.9 Conclusion 147 References 148 Part 4: Sustainable Packaging – Aveda Case Study 148 John A. Delfausse 6.4.1 A Commitment to the Environment – the Aveda Mission 148 6.4.2 Direction from the Top 148 6.4.3 A Great Beginning 149 6.4.4 Real Sustainability 153 7 Energy and Waste Management 155 Charles J. ‘Chuck’ Bennett and Michael S. Brown 7.1 Introduction to Energy and Waste Management in the Cosmetics Industry 155 7.1.1 Global Resource Constraints and the Challenge for Business 155 7.1.2 Energy Issues and the Cosmetics Industry 156 7.1.3 Wastes and Personal Care Products 158 7.2 Aveda – the Company 159 7.3 Energy Management in Aveda 161 7.3.1 Process Energy Opportunities 162 7.3.2 Facility Energy Improvements 162 7.3.3 Results and Current Situation 163 7.3.4 Renewable Energy and Emissions Offsets 164 7.3.5 Other Dimensions of Aveda’s Energy Management – Shipping and Product Use 166 7.4 Waste Management at Aveda 167 7.4.1 Waste Management in Operations 167 7.4.2 Recycling beyond Blaine 169 7.4.3 Products and Packaging 169 7.5 Summary 173 References 173 8 Corporate Social Responsibility and Philanthropy 175 Part 1: Introduction 175 Amarjit Sahota 8.1.1 Corporate Social Responsibility 175 8.1.2 Corporate Philanthropy 176 References 178 Part 2: BURT’S BEES® Case Study 178 Paula Alexander 8.2.1 Value-Driven Sustainability Leadership 180 8.2.2 The Greater Good Business Model: An Integrated Approach to Sustainability 181 8.2.3 Strategic Giving 184 8.2.4 Employee Engagement 186 8.2.5 Summary 188 References 188 Part 3: Dr. Bronner’s Magic Soaps: Business as Activism 189 David Bronner 8.3.1 Introduction 189 8.3.2 Company Background 189 8.3.3 Fair Trade Projects 191 8.3.4 Corporate Activism 194 8.3.5 Summary 195 9 Green Formulations and Ingredients 197 Judi Beerling 9.1 Introduction 197 9.2 Definitions 198 9.2.1 Synthetic Ingredient 198 9.2.2 Natural Ingredient 198 9.2.3 Naturally Derived Ingredient 199 9.2.4 Nature Identical Ingredient 199 9.2.5 Organic 199 9.3 How Natural are Current Market Products? 200 9.4 Synthetic Ingredients Normally Absent from Natural/Organic Cosmetics 202 9.5 Available Green Replacements for Synthetic Cosmetic Ingredients 204 9.6 Formulation Issues with Green Ingredients 214 9.7 Summary 214 References 215 10 Green Standards, Certification and Indices 217 Judi Beerling and Amarjit Sahota 10.1 Introduction 217 10.2 Natural and Organic Cosmetic Standards 218 10.2.1 Major European Standards for Natural and Organic Products 219 10.2.2 BDIH (Germany) 219 10.2.3 Ecocert Greenlife (France) 220 10.2.4 CosmeBio (France) 221 10.2.5 Soil Association (UK) 221 10.2.6 ICEA (Italy) 222 10.2.7 COSMOS 222 10.2.8 Natrue (Belgium) 224 10.2.9 Other European Standards 225 10.2.10 Major North American Standards 225 10.2.11 USDA/NOP 226 10.2.12 NSF International 226 10.2.13 NPA (Natural Products Association) 227 10.2.14 Standards in Other Regions 228 10.2.15 Comparison of the Key Requirements of the Ecocert Greenlife, COSMOS and Natrue Standards 229 10.3 Fair Trade Labels 229 10.4 Other Eco-Labels 231 10.4.1 Eco Flower – The European Eco-Label 231 10.4.2 Nordic Swan – The Nordic Ecolabel 232 10.4.3 Others in Europe 232 10.4.4 Green Seal USA 232 10.4.5 USDA Biobased Product Certification 233 10.4.6 Carbon Labels 233 10.5 Other Sustainability Standards and Indices 234 10.5.1 ISO Standards 14000 and 26000 234 10.5.2 SA8000 235 10.5.3 Other Standards 236 10.5.4 Sustainable Indexes 236 References 237 11 Understanding Green Marketing 239 Darrin C. Duber-Smith and Mason W. Rubin 11.1 The “Why” of Sustainability 240 11.2 The Green Consumer 242 11.3 Best Green Practices 244 11.4 Communication versus Reality: The Many Shades of Green 245 11.4.1 Red Marketer 245 11.4.2 Green Panderer 247 11.4.3 Green Buffeteer 248 11.4.4 Light Green Marketer 249 11.4.5 Natural Green Marketer 250 11.4.6 Deep Green Marketer 251 11.5 Greener Than Thou 252 References 253 12 Marketing Case Studies 255 Part 1: Yes ToTM Inc. 255 Ido Leffler 12.1.1 The Background 255 12.1.2 The Growth Path 256 12.1.3 Marketing Strategy 259 12.1.4 Product Positioning 262 12.1.5 Distribution Growth and Brand Extensions 263 12.1.6 Future Plans 264 Part 2: Korres Natural Products 265 12.2.1 George Korres From Herbal Remedies to Natural Products 265 12.2.2 The Challenge 267 12.2.3 Vision and Strategy 268 12.2.4 Target Audience 270 12.2.5 The Portfolio at a Glance 270 12.2.6 Marketing and Positioning 271 12.2.7 Beauty Made Honest 272 12.2.8 Sustainability 273 12.2.9 Global Presence 274 12.2.10 A Closer Look 276 12.2.11 A Success Case Study Starring . . . the Product 277 12.2.12 The Future 277 Part 3: Whole Foods Market 278 Jody Villecco 12.3.1 Introduction 278 12.3.2 Body Care Quality Standards 279 12.3.3 Whole Body Responsible Packaging 285 12.3.4 Organic Body Care Labeling Standards 286 12.3.5 Industry Recognition 287 12.3.6 Conclusion 287 References 288 13 Targeting the Green Consumer 289 Kathy Sheehan 13.1 Introduction 289 13.2 United States 292 13.3 Western Europe 295 13.4 China 296 13.5 Latin America 298 13.6 Conclusions 300 14 Future Outlook 301 Amarjit Sahota 14.1 Preamble 301 14.2 Sustainability 301 14.3 Social Dimensions 303 14.4 Green Cosmetics 305 14.5 Responsible Consumption 308 14.6 Role of Government and Legislation 310 14.7 Benchmarking of Cosmetic Companies 311 14.8 Conclusions 312 References 314 Index

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Book SynopsisA practical guide to basic and intermediate hedging techniques for traders, structerers and risk management quants. This book fills a gap for a technical but not impenetrable guide to hedging options, and the 'Greek' (Theta, Vega, Rho and Lambda) -parameters that represent the sensitivity of derivatives prices.Table of Contents1. Hedging Contingent Claims 2. Delta Hedging in the Perfect World 3. The Balance between Gamma and Theta 4. Trading is the Answer to the Unknown 5. Vega as a Crucial Greek 6. The Greek Approximation 7. Volatility Term Structure 8. Skew and Smile

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Book SynopsisDrawing upon interviews with key people in the World Rally Championship as well as trans-local ethnographic research, this book explores questions of commerciality and sporting identity, tackling the sport's controversial handling of the shift into 'the commercial age'. It is essential reading on combining sporting heritage and commercial progress.Table of Contents1. Introduction: The Paradox of Commercialisation 2. The Promotional Context 3. Imagining the Story 4. The Sense of Place in Rallying 5. The Spectator Culture of Rallying 6. The Legacy of WRC Cars 7. Heroes behind the Wheel 8. The WRC's Promotional Value

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Book SynopsisIntroductionPART I: THE INSTITUTIONAL AND LEGAL FRAMEWORK The Macroeconomic Framework for Managing Public Finances in a Global EnvironmentFiscal Rules and Public Financial ManagementThe Legal Framework for Public Finances and Budget SystemsPolitical Economy Aspects of Managing Public FinancesRole, Responsibilities and Structure of Central Finance AgenciesRole of the Legislature in Budget ProcessesStrengthening Performance in Public Financial ManagementPART II: ALLOCATION OF RESOURCES The Coverage and Classification of the BudgetPolicy Formulation and the Budget ProcessMedium-term Fiscal and Expenditure FrameworksManaging for Results and Performance Budgeting Fiscal Federalism and Intergovernmental Financial RelationsPART III: MANAGING BUDGET EXECUTIONThe Budget Execution Cycle Public ProcurementManaging Government PayrollThe Treasury Function and Treasury Single AccountsInternal Control and Internal AuditTrade ReviewThe Handbook is a welcome addition to the literature on public finance, not least because it draws on multiple disciplines in the social sciences to provide a rigorous and up-to-date analysis of all facets of this important subject. As such it will surely prove to be an invaluable resource for both academics and practitioners of public finance.'EMMANUEL TUMUSIIME-MUTEBILE, Governor of the Bank of Uganda 'This Handbook brings together an extraordinary array of public financial management experts and their collective experience to provide a comprehensive repository of cutting-edge knowledge. It is a must read for students and practitioners especially after the global financial and Eurozone crises have rudely awakened the world to the importance of the linkages between public financial and macro-fiscal management and their influence on constructing rules and institutions that can be implemented in specific political economy contexts.'SANJAY PRADHAN, Vice President, World Bank InstituteThis extremely comprehensive and well-researched volume covers topics of tremendously broad and practical interest, written by many of the world's leading experts on these subjects. I know of no other collection that comes anywhere close to addressing the whole of international financial management, from initial budget planning through adoption, execution, and evaluation. This book represents an invaluable contribution to the field, and will benefit students and government officials alike.PHILIP JOYCE, University of Maryland School of Public Policy and Editor, Public Budgeting & Finance The field of Public Financial Management has grown in sophistication and complexity over recent decades. This volume brings some of the most important topics together in thought-provoking ways. It blends technical, political and managerial perspectives in a manner that fosters honest discussion about the subject. The message it sends is clear. There is a lot to discuss, and there are many perspectives.MATT ANDREWS, Harvard Kennedy School'By providing a fresh perspective not only on the bread and butter of public financial management, but also on innovative themes, the Handbook is a valuable and comprehensive guide to the field, and sure to become a first reference for the practitioner and student.'NEIL COLE, Collaborative African Budget Reform Initiative, CABRI'This is a virtual encyclopedia of public financial management, covering all aspects of the budget cycle. I am confident the volume will become a standard reference in this critically important field.'JON BLONDAL, Organization for Economic Cooperation and Development, OECD'Improving our understanding of public financial management is crucial as nations seek to correct fiscal imbalances stemming from the global economic and financial crisis. An important contribution of this Handbook is in emphasizing the importance of collaborative approaches to reform, bringing together knowledge from economics, public finance, political science, law, organizational development, computer science and human resource management.'CLAY WESTCOTT, Senior Editor, International Public Management Review'This is an important Handbook that provides a very practical 'how to' guide to all aspects of public financial management that are now taken to constitute best practice. It should be of interest to practitioners in governments and policy-related institutes around the world. The volume also contains new perspectives on the political economy of institutional change. Some of the chapters would thus be of interest to researchers working in the relatively new area of institutional change and governance, or why certain prescriptions or best practices so often fail, despite the high quality advice that is now available.'EHTISHAM AHMAD, London School of Economics and Political Science and University of Bonn 'Public financial management reform takes time, is complex and has to consider the local environment, including key political economy factors. This volume, written and edited by some of the world's leading experts on the subject, will be indispensible for all those involved with such challenges.'ANDY WYNNE, Editor, International Journal of Governmental Financial Management Table of ContentsIntroductionPART I: THE INSTITUTIONAL AND LEGAL FRAMEWORK The Macroeconomic Framework for Managing Public Finances in a Global EnvironmentFiscal Rules and Public Financial ManagementThe Legal Framework for Public Finances and Budget SystemsPolitical Economy Aspects of Managing Public FinancesRole, Responsibilities and Structure of Central Finance AgenciesRole of the Legislature in Budget ProcessesStrengthening Performance in Public Financial ManagementPART II: ALLOCATION OF RESOURCES The Coverage and Classification of the BudgetPolicy Formulation and the Budget ProcessMedium-term Fiscal and Expenditure FrameworksManaging for Results and Performance Budgeting Fiscal Federalism and Intergovernmental Financial RelationsPART III: MANAGING BUDGET EXECUTIONThe Budget Execution Cycle Public ProcurementManaging Government PayrollThe Treasury Function and Treasury Single AccountsInternal Control and Internal Audit Managing Extra-budgetary FundsPART IV: MANAGING GOVERNMENT REVENUESTax Design from a Fiscal Management PerspectiveRevenue Forecasting Efficient Revenue Administration Customs Administration User Charges and EarmarkingManaging Natural Resource Revenues Managing External Aid PART V: LIABILITY AND ASSET MANAGEMENTGovernment Balance SheetsPublic Investment Management and PPPsManaging Fiscal RisksSovereign Wealth FundsLong-term Obligations and Generational AccountingCash Management and Debt ManagementManaging State-owned Enterprises PART VII: ACCOUNTING, REPORTING AND OVERSIGHT OF PUBLIC FINANCESStrengthening Fiscal Transparency Government Accounting Standards and Policies Government Financial Reporting Standards and Practices Financial Management Information Systems External Audit Role of Independent Fiscal AgenciesAbout the Editors and ContributorsGlossary ReferencesIndex

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Book SynopsisCasino Management in Integrated Resorts introduces students to the changing nature of casino businesses within the framework of an integrated resort or hospitality organisation. In the new integrated casino model, casinos play an important role not only in revenue generation but in supporting the other amenities in the resort, including bars, restaurants, hotels and theme parks. This book brings readers up to speed with the challenges of managing a casino within this rapidly expanding gamingleisuretourism industry. It covers a range of essential topics, such as the basic psychology of casino gaming, the role and history of casinos within an integrated resort, staffing, floor design, table and slot game management, control and security, marketing and social impact. Written in an accessible style, this book is suitable for readers with no prior knowledge of, or experience in, casino operations. It will be an essential introductory yet comprehensive resource for Trade Review‘The essence of Desmond Lam’s gaming research and industry knowledge is ingeniously unfolded in this casino management book that offers multidisciplinary perspectives. The book helps to fill a gap in current literature. It contains all-rounded contents that are suitable to the needs of academics, industry and students.’Dr Lawrence Fong, University of Macau, China‘This comprehensive, engaging and timely volume explains the relationship between gaming and integrated resorts. Professor Lam brings a welcome and well informed Asia-Pacific perspective to a globally significant phenomenon. Invaluable for practitioners, students and researchers.’Prof. Brian King, The Hong Kong Polytechnic University, Hong Kong‘With legal gambling far larger in terms of revenue than all other forms of entertainment combined, this book fills a big gap in understanding how gaming fits into the new platforms of marketing leisure. It lays out in an entertaining manner the evolution of gambling and integrated resorts and how successful firms have adapted to the culture and demographic profile of the market they serve.’Prof. Dick Mizerski, University of Western Australia, AustraliaTable of Contents1. Introduction 2. History of Gambling, Casinos and Modern Integrated Resorts 3. The Role of Casino in an Integrated Resort 4. Psychology of Gambling and Casino Gaming 5. Casino Floor Design, Servicescape and Service Quality 6. Basic Casino Operation Concepts 7. Marketing Casino Gaming 8. Social Impact of Integrated Resorts Additional Article I Additional Article II

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Book SynopsisMore than one billion people still live below the poverty line most of them in South Asia and Sub-Saharan Africa. Financial inclusion is a major issue, as more than three-quarters of the numbers of poor and disadvantaged women and men do not have access to financial products and services, such as bank accounts, affordable and suitable loans, and insurance. The key objective of this book is to provide practical case studies of financial inclusion, rather than focus on academic debates such as the ideological basis of promoting microfinance. Using the recently adopted Sustainable Development Goals as an overall framing of the issues, it shows how poor and disadvantaged women and men can be bankable if the right facilitation for maximizing opportunities and addressing constraints are in place. Case studies confirm that achieving inclusive and sustainable access to financial products and services goes beyond simply enabling poor and disadvantaged women and men to have access to Table of Contents1. Introduction 2. From Access to Progress: Setting Our Sights on a Worthier Goal 3. The Bangladesh Experience on Financial Inclusion: A Market Systems Review 4. Financial Inclusion: Understanding Concept, Barriers and Measurement 5. Towards inclusion through lessons from informal money lenders 6. Extending access to the formal financial system: the Banking Correspondent business model 7. Savings as Forward Payments: Innovations on Mobile Money Platforms 8. Mobile Money and Financial Inclusion: The Case of Susu Operations in Ghana 9. Towards a gender transformative approach to financial inclusion: Lessons from CARE’s Village Savings and Loan Associations in sub-Saharan Africa 10. Gender-based barriers and opportunities to financial inclusion: New evidence from Ghana 11. Islamic Finance Approach to Financial Inclusion to Enhance Shared-Prosperity 12. Vulnerability Reduction Efficacy of Financial Inclusion to Climate and Economic Changes: Evidences, Bottlenecks and Way Forward 13. Green Microedit-Assisted Microenterprises in a Wetland Area of Bangladesh and its Implications for Women Empowerment and Ecological Sustainability 14. Where to from here?

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Book SynopsisAcross the world each year events of every shape and size are held: from community events, school fairs and local business functions through to the world's largest festivals, music events, conferences and sporting events. As well as causing celebration and giving voice to issues, these public parties use up resources, send out emissions and generate mountains of waste. Events also have the power to show sustainability in action and every sustainably produced event can inspire and motivate others to action.Written by a leader in event sustainability management, this book is a practical, step-by-step guide taking readers through the key aspects of how to identify, evaluate and manage event sustainability issues and impacts and to use the event for good  it''s for events of any style and scale, anywhere in the world. Now in its third edition, this is the indispensable one-stop guide for event professionals and event management students who want to Trade Review"Every event is unique and organizers should analyze how it most effectively can contribute to global sustainable transition. This book is a practical tool for that work, both for new event managers and experienced ones, taking their first steps towards sustainability. Even experienced sustainability managers will find plenty of inspiration in the updated best practices from around the world." — Mikkel Sander, Sustainability Manager, Roskilde Festival"I consider this book, now into its third edition, to be a must-read for students of events and a necessary addition to every event scholar's bookshelf. Sustainability is more than just green operations, and Meegan Jones makes it clear that it involves multiple stakeholders, a comprehensive vision, and detailed planning and evaluation systems. You need a guide to continuous improvement, and this book provides the tools." — Donald Getz, Professor Emeritus, the University of Calgary, Canada"Events thrive on the spirit of joy and fun. Sustainable Event Management shows that this does not need to be at the expense of social and environmental responsibility. The opposite is true. With lots of practical tools, Meegan Jones illustrates how events need to be managed to create a lasting, positive impression for all stakeholders. This publication is the reference book for my students and a rich source of inspiration and guidance for every event manager." — Rolf Schwery, Event Consultant and Lecturer at the Center for Development and Environment (CDE), University of Berne, Switzerland"This third edition takes all sustainable event enthusiasts on a journey through the ins and outs of sustainable event management. This nicely readable book goes deeper into existing theories but is also a must have for newbies!" — Martijn Hulshof, Owner of MovendiuM, (Sustainable) Traffic Management for Events"In our daily practice of Green Events Netherlands, where we share our knowledge and help festival organisers make their events more sustainable, we are confident that we can always rely on the huge amount of high quality information, background and practical ideas in Meegan Jones’ book." — Paul Schurink, Owner of ZAP Concepts and co-founder of Green Events Nederland"Sustainability continues to be a vital issue for event managers, and this book provides an excellent resource for anyone interested in this area. Well written and easy to read, Sustainable Event Management provides great examples of events that are exceeding expectations and demonstrating best practice in sustainability management, information that will be valuable for practitioners and academics alike." — Judith Mair, The University of Queensland, AustraliaTable of ContentsINTRODUCTION1. SUSTAINABILITY AND EVENTS2. EVENT SUSTAINABILITY MANAGEMENT3. COMMUNICATIONS AND ENGAGEMENT4. DESTINATION AND VENUE5. ENERGY6. TRANSPORT7. GREENHOUSE GAS EMISSIONS8. PROCUREMENT AND RESOURCE USE9. WASTE AND RESOURCE RECOVERY10. WATER AND AMENITIES

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Book SynopsisFrom authors used to operating between the commercial, public and independent sectors of the mixed cultural economy, Understanding Creative Business bridges the gap between creative practice and mainstream business organisation, entrepreneurship and management. Using stories, case studies and exercises it discusses the positioning of creative practice within professional and business development, cultural policy-making and the wider cultural economy, and suggests what the broader field of business and management studies can learn from the informal structure and working practices of creative industries networks. Consideration is given to how ethical and moral value orientations animate creative practice and how they play into the wider debate about social responsibilities within business and public policy. The authors also explore the way creative business practices often coalesce around emergent and self-organized networks and how this signals alternative approaches to management, enTrade Review'The crash of 2008 marked the end of one form of rather autistic capitalism. But below the surface a new way of doing business has been emerging - it is ethical and has integrity because it's based on the reciprocity of deep relationships. If the economic base has at least some bearing on the social infrastructure then anyone who wants to understand the economy and society should read Understanding Creative Business.' Neal Lawson, Chair of Compass and author of All ConsumingTable of ContentsContents: Part I Values: New spectacles for Juliette?; Why bother? The expansion of care; Taking part in the existence of things: an ecological lens; Being good and doing right: a philosophical lens; Everyday skills in care: contact lenses; Seeing the right priorities: a professional lens. Part II Networks: From a competitive economy to a creative ecology?; How to make friends and influence people; Whom do I get into bed with?; The nature of relationships; Organizing coral reefs. Part III Innovation: Mozart and the innovation economy; Thinking about the way to do thinking: epistemological choices; Different methods: which tools to use, why, when and how; The flow of ideas: creative business innovation; ’The rules and peculiarities of various instruments’: innovation skills; Houses of learning: cultural organizations for cultural innovations. Part IV Summary: Making a dish of it: where is creativity?; Creative business at a transformative moment?; References; Index.

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Book SynopsisLeading Medicaid Managed Care Plans examines leadership actions necessary to successfully operate a Medicaid managed care plan with emphasis on the relationship with the state Medicaid agency the health plan is contracted with. With appropriate operational and governance oversight, and with solid mutually respectful relationships with the state agency, Medicaid health plans are more likely to sustain success and prosperity for the long term.The approach of Leading Medicaid Managed Care Plans builds on key infrastructure elements that need to be in place when contracting with a state agency, and for overall success of the organization. It takes a pragmatic and methodical approach, interspersed with real-life examples of what to do for success and what actions to avoid that frequently lead to failure. This approach is different from most managed care books (Medicaid or otherwise) as those mostly focus on the process of the business (such as details around cTable of ContentsIntroduction Part 1: Building a Strong Foundation Chapter 1: Mission, Vision & Values Chapter 3: Strategic Planning Part 2: Creating and Sustaining Relationships Chapter 4: Integrating for Success – Developing Provider, Member, Community and Employee Relationships Chapter 5: Creating Lasting State Relationships Chapter 6: Sustaining Success Appendix

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Book SynopsisThe New Arts Entrepreneur is the first uniquely designed pedagogy for arts entrepreneurship educators and students. Melding an arts-first approach with understandable entrepreneurial concepts and newly formulated tools, the text helps arts students to envision themselves as an entrepreneurial CEO, not simply another random entrepreneur flailing through a maze of well-worn entrepreneurial suggestions that don't fit. At the core of the text are the entrepreneurial ecologies of the arts. The ecologies provide a framework to envision an entrepreneurial horizon for almost any arts-based business, included those ventures seeking to impact the production of art. In addition to this revolutionary framework, the text also introduces tools designed to compliment the ecologies. Designed with arts students in mind, it accomplishes two critical tasks not found in other textbooks: venture sustainability and decision-making. This newly developed approach focuses on the decisTrade Review"This textbook provides faculty and students with comprehensive frameworks to consider both the internal and external variables affecting the myriad decisions required to launch and run a successful creative practice as a creative venture." Stephen Rueff, The Journal of Arts Management, Law, and Society"A first-of-its-kind for aspiring arts entrepreneurs, this accessible and insightful textbook book will help shape the field of arts entrepreneurship. The book stands to be a seminal text, which will make a lasting contribution to arts entrepreneurs’ careers in today’s creative economy." James D. Hart, Director of Arts Entrepreneurship, Southern Methodist University, USA"Gary Beckman’s novel take on arts entrepreneurship, through his development of the Arts Ecologies, provides a brilliant yet accessible skills kit for future potential arts practitioners to orientate themselves business-wise in their distinct environments; thereby empowering them to create viable arts ventures. It will certainly become an essential tool for surviving the modern age as a freelance arts practitioner." Paul Loeb van Zuilenburg, University of Pretoria, South Africa and The South African City Orchestras"Moving away from the business school textbook approach, this book is written for arts entrepreneurs by an arts entrepreneur. The ecology metaphor encourages students to explore the sustainability of their arts venture in a whole new way." Todd A. Stuart, Associate Teaching Professor, Director of Arts Management & Entrepreneurship, Miami University, USATable of ContentsIntroduction Part 1: Arts Venture Creation 1. Business and Incorporation Models in the Arts 2. Startup Models in the Arts 3. Creating a Plan: Startup and Business Architecture 4. Estimating Revenue and Expenses Part 2: The Basic Arts Ecologies 5. Understanding the Entrepreneurial Ecology of the Arts (EEA) 6. An Overview of the Arts Ecologies 7. Basic Arts Ecologies 8. Using the EEA Part 3: Advanced Arts Ecologies 9. The Advanced Arts Ecologies: Extending the Model 10. Using the Advanced Ecologies Part 4: Tools

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Book SynopsisWe live in a society that is bombarded by news of accidents, disasters and terrorist attacks. We are obsessed by the presence of death. It is commodified in newspapers, the media, entertainment and in our cultural consumption. This book explores the notion of an emergent class of death-seekers who consume the spectacle of the disaster, exploring spaces of mass death and suffering. Sites that are obliterated by disasters or tragic events are recycled and visually consumed by an international audience, creating a death-seekers economy. The quest for the suffering of others allows for a much deeper reinterpretation of life, and has captivated the attention of many tourists, visiting sites such as concentration camps, disasters zones, abandoned prisons, and areas hit by terrorism. This book explores the notion of the death-seekers economy, drawing on the premise that the society of risk as imagined by postmodern sociology sets the pace to a new society: thana-capitalism. TTrade Review"Dr. Maximiliano Korstanje, an eminent tourism authority, demonstrates his intellectual talent in his new book on dark tourism. The book takes the reader through not only the history of dark tourism, or as it is technically known, Thana-Tourism, but also introduces in this ground-breaking work the concept of Thana-capitalism as an important contribution not only to tourism literature but also to the fields of economics and social-philosophy" Dr. Peter Tarlow, Texas A&M University, USA"In this study, Korstanje skilfully elaborates on the contemporary mutations of capitalism. He explains how mass suffering is produced and consumed today, pointing out that both ends of production and consumption are industrially crafted on the basis spectatorial indifference and on mergers of tropes and practices of death and life. The book makes a thoughtful contribution to critical sociological theory" Dr Rodanthi Tzanelli, University of Leeds, UK"This book makes the compelling argument that we accept death and suffering as forms of entertainment, rather than seek their prevention, because we have become infatuated by our ownsurvival.Korstanje develops this one argument through an array of different theories, scattered all over the book, ranging temporally from the birth of Christianity to post-modernity. Quite impressively, it seems like all the big names within philosophy and social theory are added to the mix: Baudrillard, Giddens, Žižek, Foucault, Marx and Beck, to name a few." Solène Prince, European Research Institute (ETOUR), Mid-Sweden University, Östersund, Sweden, Annals of Leisure Research, 2017"Life is a transient escape from the boundless landscape of death. To make life meaningful, it needs to be anchored in the framework of death. Maximiliano Korstanje introduces some path-breakingingly fresh perspectives into the debates on Thana capitalism and thana-tourism. Thana tourism creates an economy around those who are motivated by the need to consume death related experiences. Thana-tourists undergo liminal transitions that make them see death as a living experience. It is sickening but also therapeutic, depending on how the experiences are structured and lived. Maximiliano has knit together a comprehensive treatise on this important transdisciplinary field and I believe it will be a valuable resource for scholars studying this interesting phenomenon." Babu P. George, Fort Hays State University, USA"Professor Korstanje artfully weaves our fascination with entertainment and fear about death and the loss of self with historical trends in capitalism to market actual and virtual visitations to sites and presentations of death and suffering. It is vicarious, it is real, it is our condition!" David L. Altheide, Regents’ Professor Emeritus, Arizona State University, USA "Dark tourism has captured the imagine of tourism scholars over the past decade. This book by Maximiliano Korstanje not only reviews the literature in this field, but challenges existing conceptualizations of dark tourism. From a broad perspective, Korstanje looks at dark tourism through the lenses of capitalism, post-industrialism, religious ideology, and biopolitics to examine the roots of dark tourism, the fascination all cultures have with life and death, and the appropriation of death by modern economics and politics in the development of thana-capitalism (i.e., the commercialization death) through making death the Other. This book is a must read for anyone interested in dark tourism studies." Dr. Daniel Olsen, Department of Geography, Brigham Young University, USA"Informed by perspectives in sociology, behavior studies, and cultural studies, this book explores the motivations of the "death-seekers," tourists who seek out disaster and tragedy. Timely focus is given to those visitors who take selfies at sites of disaster. This book also explores the economic implications of tragedy-consuming tourists and the associated rise in "thana-capitalism": literally, the business of death." Rebecca Price, MLIS, MEd, Adjunct Research and Instruction Librarian, Duquesne University Gumberg Library, Pittsburgh (Book Review in RUSA, Vol 57, No 2, 2017: https://www.journals.ala.org/index.php/rusq/article/view/6525/8677)"Maximiliano Korstanje’s The Rise of Thana-Capitalism and Tourism is a deeply thoughtful and provocative work which explores the apparent rise of the obsession with death in today’s society. Marrying philosophical and theological debates with economic theory, Korstanje paints a critical view of the world today, a world in which everyone fights for survival in a social Darwinist (thana-) capitalist system constructed to suppress them. The result of this is a constant quest for survival and ergo, an obsession with death." Jack Shepherd, European Tourism Research Institute (ETOUR), Mid Sweden University, O€stersund, SwedenTable of ContentsPreface: The Cult to IndividualismIntroductionChapter 1: New Trends in Leisure PracticesChapter 2: Capitalism and Human SufferingChapter 3: Consuming DisastersChapter 4. Thana-CapitalismChapter 5: Understanding the Origin of EvilnessChapter 6: From the Enigma of Christ Toward Noah’s ArkChapter 7: The Supremacy of Anglo-Race: Individualism Above AllConclusionBibliography Index

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Book SynopsisThe Art of Investigation examines the qualities required to be a professional, thorough, and effective investigator. As the title suggests, it delves into more than the steps and procedures involved in managing an investigation, it also covers the soft skills necessary to effectively direct investigations and intuit along the way. The editors and contributing authors are the best in their field, and bring a wealth of real-world knowledge and experience to the subject. There are several publications available on the nuts-and-bolts of the process and stages of an investigation. That ground has been covered. However, little has been published on the investigative skills required, the traits necessary, and the qualities endemic to an inquisitive mind that can be cultivated to improve an investigatorâs professional skill-set.Each chapter discusses the applicability of the traits to the contributorâs own work and experience as an investigator. In doing so, the contributorsTrade Review"The Art of Investigation will help the fledging detective learn the skills to observe and solve, and the experienced detective to fine tune those skills. This book needs to be part of every investigator’s library."—Michael F. Vecchione, author and formerly Chief of the Rackets Division, Brooklyn District Attorney’s Office, and Jerry Schmetterer, author and investigative reporter"I wish I had this book when I was majoring in Criminology, or later as a rookie patrolman. The Art of Investigation is entertaining, inspirational, and informational. I have a forty-two year career as an investigator, and the stories and case studies in this book ring true."—John A. Hoda, CLI, CFE, Hoda Investigations, LLC, Private investigator, Podcaster, and Author"The innate qualities needed for the journey into truth finding are explained ... this book is an adventure for those who enjoy the art of the investigation, enjoy the finesse, the strategies, incredible flexibility, and the professionalism readily apparent to those of us that ply this trade."—From the Foreword by Robert Boyce, NYPD Chief of Detectives (Retired)Table of ContentsForeword. Acknowledgements. About the Editors. Contributors. Introduction—Editors’ Note. 1. Tenacity. 2. Self-control. 3. Curiosity. 4. Patience. 5. Energy. 6. Initiative. 7. Skepticism. 8. Discretion. 9. Adaptability. 10. Confidence. 11. Creativity. 12. Integrity. 13. Professionalism. 14. Ingenuity. 15. Empathy. Index.

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Book SynopsisCombining knowledge from sport management, marketing, media, leadership, governance, and consumer behavior in innovative ways, this book goes further than any other in surveying current theory and research on the business of women's sport around the world, making it an unparalleled resource for all those who aspire to work in, or understand, women's sport.Featuring international perspectives, with authors from North America, South America, Europe, Asia, and Oceania, and insightful, in-depth profiles of real leaders within different sectors of women''s sport in the global sport industry, the Routledge Handbook of the Business of Women''s Sport offers an integrated understanding of the ways traditional media and social media impact both the understanding and advancement of women's sport properties, businesses, teams, and athletes. Innovative case studies show how societal issues such as gender, power, and framing impact the business of women's sports and those who work iTable of ContentsIntroduction, Part I: History & Evolution of Women’s Sport Business, 1. History and Evolution of Women’s Sport, 2. The Impact of Title IX and Other Equity Laws on the Business of Women’s Sport, 3. Sociological Perspectives of Women in Sport, 4. Women Trailblazers in Sport Business, 5. The History of Women in Sport Management Academe and the Treatment of Female Faculty Members in Sport Management Higher Education, Part II: Management of Women’s Sport, 6. The Role of Bias in the Under-Representation of Women in Leadership Positions, 7. The Delivery and Management of Women-Only Sport Events and Their Future Sustainability, 8. Women in Leadership Positions Within Canadian Sport, 9. Professional Women’s Sport in Australia, 10. From the Battle Field to the Board Room: The Place of Gender in Sex-Integrated Sport, 11. Migratory Process of Brazialian Olympic Women, 12. Management of Professional Women’s Golf in the United States, 13. Socio-Historical Development of Korean Women’s Golf, Part III: Economics and Financial Aspects of Women’s Sport, 14. The Relative Success Story of the WNBA, 15. Public Expenditure on Women’s Sport and Gender Equality Among Recipients of Public Expenditure in European Sport, 16. The New Gender Equity in Elite Women’s Sports, 17. Social Entrepreneurship, 18. Business Analytics in Women’s Professional Sports, Part IV: Leadership & Governance, 19. Underrepresentation of Women in Leadership Roles in Women’s Sport, 20. Women’s Roles and Positions in European Sport Organizations– Historical Developments and Current Tendencies, 21. Socio-political Context in which the Business of Women’s Sport Takes Place in Latin America, 22. National Sporting Organizations and Women’s Sport Participation: An Australian Focus, 23. Governance of Women’s Sport in China, 24. Women’s Involvement in Sport Governance – A Case Study of New Zealand Rugby, 25. Governance of College Sport, 26. The Evolution of Women's Rugby, 27. Women and Elite Coaching in New Zealand: Challenges, Benefits, and Opportunities, Part: V Marketing & Consumer Behavior, 28. Authentically Communicating with Women Consumers: Examining Successful (and non-successful) Branding and Marketing Efforts, 29. Team Identification in Women’s Sport: What Little We Know, 30. Women are Sport Fans! An Examination of Female Sport Fandom, 31. Marketing Women’s Professional Tennis, 32. Sexism in Marketing Women’s Sport and Female Athletes: Ineffective and Harmful, 33. You’re Just Not Our Type: An Examination of the Obstacles Faced by Women Athlete Endorsers, 34. Sponsorship of Women’s Sport, Part VI: Media & Technology, 35. Social media and Women’s Sport: What Have We Learned So Far, 36. Female Athletes Find a Place for Expression on Instagram, 37. Transforming Sporting Spaces into Male Spaces: Considering Sports Media Practices in an Evolving Sporting Landscape, 38. Netball: Carving out Media and Corporate Success in the Game for All Girls, 39. Deserving of Attention: Traditional Media Coverage and the Use of Social Media by Female Athletes with Disabilities, 40. Sport, Sponsors, and Sponsor Fit: Media Presentations of Norwegian Women Athletes in Olympic Events, 41. Media Coverage of Women Athletes During the Olympic Games, Conclusion

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Book SynopsisMore than seventy years following the D-Day Landings of 6 June 1944, Normandy''s war heritage continues to intrigue visitors and researchers. Receiving well over two million visitors a year, the Normandy landscape of war is among the most visited cultural sites in France. This book explores the significant role that heritage and tourism play in the present day with regard to educating the public as well as commemorating those who fought.The book examines the perspectives, experiences and insights of those who work in the field of war heritage in the region of Normandy where the D-Day landings and the Battle of Normandy occurred. In this volume practitioner authors represent a range of interrelated roles and responsibilities. These perspectives include national and regional governments and coordinating agencies involved in policy, planning and implementation; war cemetery commissions; managers who oversee particular museums and sites; and individual battlefield tour guides whoTable of Contents1. Introduction: Guardians of memory, war heritage and the relationship to remembrance 2. Rebuilding from scrap: The efforts of the D-Day Commemoration Committee 3. Competence, courage, and sacrifice: Telling the story at Normandy American Cemetery and Memorial 4. The Commonwealth War Graves Commission: the Normandy experience 5. The German War Cemetery at La Cambe 6. The wheels of history; the Juno Beach Centre as a conveyer belt. 7. The Utah Beach Museum: An evolution in commemoration 8. Pegasus Memorial Museum: Heritage of the British Airborne 9. From pilgrimage to tourism: The evolution of battlefield tourism 10. Preserving the memory of D-Day and the battle of Normandy through the German lens 11. The relevance of myth in the D-Day tour narrative 12. Towards an informed memory: the work of the Canadian Battlefields Foundation in Normandy 13. Saving D-Day: Changing perceptions of Overlord 14. The Mémorial de Caen: A museum for peace 15. Two medics and rows of pews: The church at Angoville au Plain as a site of memory 16. We remember D-Day: the D-Day Museum in Portsmouth, UK 17. Conclusion

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Book SynopsisA timely and up-to-date go-to reference work for business events, The Routledge Handbook of Business Events explores and critically evaluates the key debates and controversies inherent to this rapidly expanding subject of study and industry.The volume brings together leading specialists from a range of disciplinary backgrounds and geographical regions, to provide state-of-the-art theoretical reflection and empirical research on management aspects as well as economic, social and environmental impacts and external factors such as transportation. The book incorporates the varied expertise of some 30 expert authors to provide a definitive collection of statements in this field, accompanied by illustrative and engaging case studies embodying real-life scenarios and examples on an international scale.This book is an excellent resource for students, researchers and academics of Events, as well as those of related studies in particular Tourism, Hospitality, Sport, LeisuTable of ContentsIntroduction, Part 1: The World of Business Events, 1. Research Directions in Business Events: An Evaluation of Literature Reviews 1996-2019, 2. Building National Capabilities for Business Events, 3. Strategic Event Planning, 4. The Distribution Channel of Business Events, Part 2: Business Events Impact, 5. The Impact of Business Events, 6. Social Value of B2B Tradeshows, 7. The Importance of Business Events for Rural Women in Business, 8. Individual Attendees’ Value of Business Events, Part 3: Business Events and Sustainability, 9. The Application of Corporate Social Responsibility Principles to Corporate Meetings, 10. Sustainability Developments at Conference Centres: A Greener Future for Business Events, 11. Alternative Venues for Business Events, 12. The Role of Convention Visitor Bureaus in Business Events, 13. Business Events and Sustainability Policies, 14. Indigenous Business Events and Organisational Legitimacy, Part 4: Business Events and Technology, 15. Smart Technologies and the Future of Business Events, 16. Technology Innovation in Business Events, 17. An Overview of Virtual Business Events: Can Everyone Hear Me?, Part 5: Business Events Marketing and Sponsorship, 18. Business Events Enhancing Destination Competitiveness, 19. Business Events as a Differentiation Strategy for Tourist Destinations, 20. The Role of DMOs in Business Events, 21. Approaches to Business Event Sponsorship: The Case of Agrochemex, 22. Social Media Marketing for Business Events, Part 6: Business Events Operations, 23. Business Events and Hospitality, 24. Business Events and Chinese Hospitality, 25. Designing and Developing Content for Collaborative Business Events, 26. Risk and Crisis Management and Business Events: A Destination Perspective. Conclusion.

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Book SynopsisHealthcare economics is a topic of increasing importance due to the substantial changes that are expected to radically alter the way Americans obtain and finance healthcare. Understanding Healthcare Economics, 2nd Edition provides an evidence-based framework to help practitioners comprehend the changes already underway in our nation's healthcare system. It presents important economic facts and explains the economic concepts needed to understand the implications of these facts. It also summarizes the results of recent empirical studies on access, cost, and quality problems in today's healthcare system.The material is presented in two sections. Section 1 focuses on the healthcare access, cost and quality issues that create pressures for change in health policy. The first edition was completed just as the Patient Protection and Affordable Care Act (PPACA) was debated and passed. This new edition updates the information about access, cost, and quality issTable of ContentsIntroduction; Section 1: Pressures for Change; Chapter 1: Access; Chapter 2: Cost; Chapter 3: Quality; Section 2: Strategies to Increase Efficiency; Chapter 4: Align Incentives Via Payment System Design; Chapter 5: Managed Care Organizations, ACOs, PCMHs; Chapter 6: Wellness, Prevention and Disease Management; Chapter 7: New Types of Providers; Chapter 8: HIT = EMR + HIE; Appendix

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Book SynopsisEach year, approximately a million tourists visit slum areas on guided tours as a part of their holiday to Asia, Africa or Latin America. This book analyses the cultural encounters that take place between slum tourists and former street children, who work as tour guides for a local NGO in Delhi, India. Slum tours are typically framed as both tourist performances, bought as commodities for a price on the market, and as appeals for aid that tourists encounter within an altruistic discourse of charity. This book enriches the tourism debate by interpreting tourist performances as affective economies, identifying tour guides as emotional labourers and raising questions on the long-term impacts of economically unbalanced encounters with representatives of the Global North, including the researcher.This book studies the feeling rules' governing a slum tour and how they shape interactions. When do guides permit tourists to exoticise the slum and feel a thrTrade Review"Through this book we come to learn more about the circumstances that together construct the particular spatial environment known as the slum, the representations of Delhi’s street children that become fixed as a part of the guides’ identities and performances, the aestheticization of the slum, and the complex interplays in the co-performances that are the tours. It provides a compelling and insightful lens into the intersections of the complex objectives and impacts of encounters between poverty and tourism."- Meghan Muldoon, Arizona State UniversityTable of Contents1. Slum Tourism, Subalternity and Gentrification 2. The Authentic Slum or Former Street Children as Prisms of Authenticity? 3. Playing with Privilege? The Ethics of Aestheticizing the Slum 4 The Affective Economy of Slum Tourism 5. The Post-Humanitarian Logic of Slum Tourism 6 The Emotional Labour of CW-Guides 7 The Economy of Resocialisation: The Slumming Researcher? Conclusion and Further Perspectives

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Book SynopsisThis book provides the first systematic and accessible text for students of hospitality and the culinary arts that directly addresses how more sustainable restaurants and commercial food services can be achieved.Food systems receive growing attention because they link various sustainability dimensions. Restaurants are at the heart of these developments, and their decisions to purchase regional foods, or to prepare menus that are healthier and less environmentally problematic, have great influence on food production processes. This book is systematically designed around understanding the inputs and outputs of the commercial kitchen as well as what happens in the restaurant from the perspective of operators, staff and the consumer. The book considers different management approaches and further looks at the role of restaurants, chefs and staff in the wider community and the positive contributions that commercial kitchens can make to promoting sustainable food ways.Table of Contents1. Introduction: the advantages of a sustainable kitchen. 2. Where does our food come from? 3. Climate-friendly food. 4. Local foods. 5. Organic food. 6. Sustainable foods: the importance of standards and certification. 7. Purchasing strategies and supply chains. 8. Healthy and sustainable foods. 9. Menu marketing, portions and presentation. 10. Making the most of your food; nose-to-tail and leaf-to-root eating, and packaging. 11. Efficient restaurants and kitchens. 12. The intelligent kitchen: using management systems to promote sustainability. 13. Minimizing waste: technology and management. 14. Minimizing waste: behaviour. 15. The restaurant in the community. 16. Conclusions and futures: expanding the restaurants and foodservice sustainability menu

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Book SynopsisThis book provides events management students with an accessible and essential introduction to project management.Written by both academics and industry experts, Events Project Management offers a unique blend of theory and practice to encourage and contextualise project management requirements within events settings. Key questions include: What is project management? How does it connect to events management? What is effective project management within the events sector? How does academic theory connect to practice? The book is coherently structured into 12 chapters covering crucial event management topics such as stakeholders, supply chain management, project management tools and techniques, and financial and legal issues. Guides, templates, case study examples, industry tips and activity tasks are integrated in the text and online to show practice and aid knowledge.Written in an engaging style, this text offers the reader a thorough understanding of how to sucTrade Review"This well-structured and up-to-date book truly provides an excellent and insightful perspective on modern events project management. With a systematic review of theories, well-summarised guides, templates, industry tips, and worldwide cases, it presents an excellent balance between theory and practice, making it essential reading for all event management students." - Dr Cathy Xin Jin, Senior Lecturer, Department of Tourism, Sport and Hotel Management, Griffith University"This is essential reading for students on event management courses. It is welcome in an industry which is sadly lacking in researched practical support textbooks. The event industry is a dynamic, complex, multi-faceted and layered environment to work within and good project management is essential to successful, safe and sustainable events. This book is a must for anyone considering a career in event management." - Beverley Griffiths, Director of Event and public Safety at The Emergency Planning College. Table of ContentsLists of figuresList of tablesList of case studiesAcknowledgementsAbbreviations1 Project management for events 2 Suppliers and supply chains3 Stakeholder relationships 4 Structures and teams 5 Event management project tools6 Event marketing and promotion7 Technology and sustainability8 Event management law and legislation9 Cost and financial planning10 Plan analysis and risk11 Problem solving and decision making 12 Project completion and reviewGlossary Index

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Book SynopsisContemporary sport business is international. From global sport competitions and events, sponsorship deals and broadcasting rights to labour markets and lucrative flows of tourists, anybody working in sport business today has to have an international perspective. This book offers the broadest and most in-depth guide to the key themes in international sport business today, covering every core area from strategy and marketing to finance, media and the law. Including authors from more than twenty countries spanning the Americas, Europe, Asia, Africa and Australia, this handbook addresses the most important issues in the world of sport business from a uniquely global perspective. Each chapter examines a particular cross-section of business and sport, encompassing all levels from grassroots to professional and elite. Divided into seven major subject areas, it offers insights from experts on: International Sport Business Strategy Sport Marketing Table of ContentsIntroduction [Mark Dodds, Kevin Heisey and Aila Ahonen] Part 1: International Sport Business Strategy 1. Export of National Sport Leagues [Herbert Woratschek, Guido Schafmeister and Tim Ströbel] 2. Sport Business Intelligence and Data-Driven Decisions: The Case of AKK Sports Ltd and WRC Championship Neste Rally Finland [Risto Rasku and Douglas Michele Turco] 3. The UEFA Euro Championship 2020: A Path to Success or a Mistake in the Making? [Claudia Stura, Christina Aicher, Robert Kaspar, Carina Klein, Susanne Schulz and Stefan Unterlechner] 4. Major sport events at the center of International Sport Federations’ resource strategy [Josephine Clausen and Emmanuel Bayle] 5. Hosting International Sporting Events [Heather L. Dichter] 6. Globalisation of Sport Business Management Education [Pedro Guedes de Carvalho and Darlene A. Kluka] Part 2: Sport Marketing 7. Marketing Implications of Playing Regular Season Games in International Markets: Losing ‘Home’ Domestic Advantage or Gaining ‘Away’ International Advantage? [Eric Schwartz] 8. Olympic Games Image Perceptions Among Onsite Spectators: The Cases of Beijing, London and Sochi [Kyriaki (Kiki) Kaplanidou, Serkan Berber and Dan Drane] 9. The Role of Endorsement in International Sports Marketing [Sara Keshkar] 10. Women’s Tennis Association Efforts in Asian Markets [Vicky Martin and Valentina Starkova] 11. Globalizing a Brand Through Sport Sponsorships: The Case of Turkish Airlines and Its Sport Marketing Efforts [Cem Tinaz] Part 3: Sport Economics and Finance 12. Football’s Failing Finances [John Beech] 13. Debentures in the United Kingdom and Seat Licenses in the United States: Assessing the Similarities and Differences [Kevin Heisey] 14. The Significance of Direct Economic Impact of International Sport Events for the Hosting City [Osmo Laitila and Noud van Herpen] 15. Maximizing Revenue Through Ticketing Technology [Jim Reese] 16. Sport Industry in China: Opportunities and Challenges [Dongfeng Liu] 17. International Trade of Sport Products: Free Trade Agreements, Sporting Goods and Playing Talent [Sungho Cho] Part 4: Legal Aspects 18. Athlete Involvement in the Governance of Sport Organizations [Bogdan Ciomaga, Lucie Thibault and Lisa A. Kihl] 19. Athlete Image Rights in the US and UK [Simon Boyes and Natasha Brison] 20. How Can Sport Sponsors Comply with International Corruption Laws [Mark Dodds] 21. Trademark Protection Across Borders [Kerri Cebula] 22. Privacy at Work: Strategies for Successful Social Media Policies [Lauren McCoy] Part 5: Sport Media and Communication 23. Hijacking of a Hashtag: The Case of #CheersToSochi [Lauren Burch, Ann Pegoraro and Evan Fredrick] 24. Arabian Gulf Game Plan: The Social Media Marketing Strategy of the Emirates American Football League [Matthew A. Gilbert] 25. Internationalization as a Strategy for Success in the LPGA [Tara Mahoney] 26. Sports-Media Complex and the Business of Football in Africa [Gerard A. Akindes] Part 6: Sport Tourism 27. Global Sport Tourism and the Lure of Mega-Events [Brendon Knott and Kamilla Swart] 28. Sports Facilities Tourism [Louise Bielzer] 29. Promoting Responsible Sustainability in Sport Tourism: A Logic Model Approach [Derek van Rheenen] 30. Small-Scale Active Sport Tourism is International Business [Richard J. Buning and Brian D. Krohn] Part 7: Sport Development 31. India: From a Cricketing Nation to a Business Industry [Juthika Mehta] 32. The Role of Highlight Events in Sport-For-Development [Nico Schulenkorf and Katie Schlenker] 33. Social Entrepreneurship and Sport [Jonathan Robertson] 34. The Importance of Entrepreneurship in Small and Medium Size Sport Enterprises [Aila Ahonen and Sari Savolainen] 35. Partnership Building to Create Change [Kevin Heisey]

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Book SynopsisSustainability in the Hospitality Industry, Third Edition, is the only book available to introduce students to economic, environmental and socially sustainable issues specifically facing the industry as well as exploring ideas, solutions and strategies of how to manage operations in a sustainable way. Since the second edition of this book, there have been many important developments in this field and this latest edition has been updated in the following ways: Updated content including sustainable food systems, hotel energy solutions, impacts of technology, water and food waste management, green hotel design, certification and ecolabelling systems and the evolving nature of corporate social responsibility strategies. New chapters exploring environmental accounting and the internalization of externalities as well as the management of accessibility in hospitality. Updated and new international case studies with reflectivTrade Review"The third edition of Sustainability in the Hospitality Industry: Principles of Sustainable Operations is the reference book available that introduces economic, environmental and social sustainability issues. Highly recommendable for those students and managers interested in exploring ideas, solutions and strategies about how to manage sustainable operations within the hospitality industry." - Miguel Ángel Gardetti, Director Center for Studies on Sustainable Luxury and Advisory Board Member Center for Study on Sustainable Hotels. "The 3rd edition of the Sustainability in the Hospitality Industry provides insights into environmentally sustainable management in hospitality and tourism. Topics include social, economic and environmental issues hospitality and tourism industry leaders need to understand in order to develop effective sustainability strategies. Case studies are used the book to provide readers with real-world examples intended to better understand how solutions can be developed to meet challenges. As a hospitality and tourism management educator and a program liaison of the Florida Green Lodging Program, I am confident this book will benefit undergraduate and graduate students alike who are interested in developing and applying environmentally sustainable management practices to hospitality and tourism." - Po-Ju Chen, PhD. Associate Professor, Rosen College of Hospitality Management, University of Central Florida Table of Contents1. The rationale for sustainable development 2. Sustainable development and the hospitality industry3. Energy management4. Waste management5. Water management6. Eco-design and facilities development7. Food security8. Agriculture and sourcing9. Sustainable food and beverage management10. Responsible consumer behaviour11. Accessibility in hospitality and tourism12. Corporate social responsibility and social entrepreneurship13. Responsible marketing and branding14. Environmental management systems, sustainability performance and auditing15. Certification processes and ecolabels16. Investing, financing, performing and decision-making in sustainability17. Internalising externalities and environmental accountability18. Benchmarking, reporting and communicating sustainability

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