Hospitality and service industries Books

Leading student textbook on sport marketing Fully revised new edition. Includes new chapter on new media, including social media. Chapters on customer service and promotion are substantially rewritten. Case studies and examples have been replaced to reflect current concerns. International examples, extensive pedagogical features Highly respected sport management authors

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Book SynopsisThe first edition of The Price of Football quickly established itself as the go-to guide to understanding football club finance for the serious fan. Kieran Maguire, one of the UK’s top football finance analysts, shows how professional clubs operate as businesses and explains, in non-technical language, how to read, understand and interrogate club accounts. As a clear-headed analysis and presentation of the financial imperatives and challenges facing football clubs across the English and Scottish Leagues, it has become a welcome resource not only for students of the industry, but by a wider constituency of supporters looking to understand their club’s latest transfer deal, or season ticket price. This fully revised and updated edition includes analysis of the most recent club accounts, the latest legal rulings on club affairs, as well as the impact of Covid-19 on the game’s finances.Trade ReviewFootball needs Kieran. His brand of financial scrutiny is well thought out, simple to understand, but most of all consistent. He has no fear or favour and is always on the money. We have to change the financial and regulatory situation in football if we are to avoid more disasters like that at Bury, Bolton, Blackpool, Coventry and not least Accrington Stanley, a town that has first-hand experience of the desolation that can befall towns that lose their key social activity. -- Andy Holt MBE, Chairman, Accrington Stanley FCKieran Maguire combines financial expertise with a supporter's love of football, and does very valuable work documenting and explaining clubs' financial workings, including illuminating areas of concern for supporters whose clubs have fallen into crisis. -- David Conn, The Guardian and author of The Fall of the House of FIFAI have never met anyone like Kieran who is so passionate about the numbers and why they matter. I have never met anyone so dedicated to the idea of transparency; to the notion that football clubs have a legal and moral obligation to lay their books open so that fans can see the figures and make up their own minds about what they mean ... Even more importantly he is able to articulate for me what until now had only been a gut feeling: that football is a wonderful game, but it properly belongs to us not them. Football clubs are an idea, a community, a romance. They belong to fans, not faceless conglomerates who think they can change the very nature of the game for their own personal satisfaction. Thanks to Kieran, I don’t just get cross, I can actually begin to explain to people just how unevenly and unfairly the money in the game is distributed. I can explain how and why supporters’ trusts and 50+1 models can work. I now know why it’s wrong to sell a stadium to yourself, not just morally, but financially. I can casually throw in actual figures when I get cross about the biggest clubs having no care for the smallest, or the women’s game having to fight for scraps at the top table. In years gone by, I would just get angry and shout 'agents, bloody agents'. Now, I can tell you exactly why I shout that. -- Kevin Day, from the ForewordProvides an easily digestible framework that allows anyone to better understand the finances of a football club, whether supporter, journalist, would-be investor, sponsor or buyer. -- Steve Menary, Soccer & SocietyThe antithesis to the cliché that football is the beautiful game is the equally clichéd statement that football is big business. Kieran Maguire explains the reality behind the latter claim, detailing the vast inequalities of wealth, mainly focused on the English elite levels ... Football doesn’t come out of this looking particularly ethical or trustworthy. It is clear that there is plenty of sharp practice permitted within the rules ... Maguire does a fine job of deconstructing those rules, though, and shows how they more likely serve the interests of the big six clubs by protecting their position at the top of the Premier League from nouveau riche challengers ... should be essential reading for anyone even remotely considering investing in football ... For general readers ... it should increase your understanding of what goes on and why. -- Stephen Mumford, Times Higher EducationThe Price of Football by Kieran Maguire is an excellent book for anyone who wants to understand how money impacts the game of football. You don't have to be an accountant to understand it. -- Margaret Decker, Birmingham City Supporters TrustTable of ContentsForeword by Kevin Day 1. Introduction Part I Football club financial reports 2. The balance sheet 3. The profit or loss account 4. The cash flow statement Part II The price of football 5. Buying players 6. Ticket prices 7. Broadcasting and sponsorship income 8. Financial fair play Part III Football club financial analysis 9. How to analyse club accounts 1: trend analysis 10. How to analyse club accounts 2: ratio analysis 11. Valuing a football club 12. Ownership models: love, profit, vanity and insanity 13. Red flags: things that make you go “hmmm” – creative accounting and football finance 14. Football finance in a post-Covid-19 world and Project Big Picture Glossary of terms

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Book SynopsisThis book demystifies and explains a subject that affects every one of us in our private lives and at work. Security is a practical discipline concerned with safeguarding lives, property, information, wealth, reputations, and social wellbeing. It is the basis of civilised society. People, businesses, and nations cannot thrive in its absence, whereas the right kind of security frees us to live fulfilling lives.But deciding what is needed, and then making it happen, is not easy. The threats to our security are complex and continually evolving, as criminals, hackers, terrorists, and hostile foreign states continually find new ways of staying one step ahead of us, their potential victims. At the same time, we are continually creating new vulnerabilities as we adopt new technologies and new ways of working. Those who do not understand the fundamentals of security, risk, and resilience open themselves, and those around them, to avoidable dangers, needless anxieties, and unnecessary costs. InTrade ReviewAn impeccable and important work that security people can push into the hands of others [...] who want an authoritative, yet crisply-written book on security. * Professional Security *... a deceptively easy read in that there are ten bite-size takeaway nuggets of digestible information that will make you more aware, informed and alert. Where Martin scores heavily is in the authenticity he brings to the subject, making his set of ideas less of a management self-help book and more of a first step towards protecting your assets. * Nick Smith, E & T Magazine *Table of ContentsLord (Jonathan) Evans of Weardale, Director General of MI5 (2007DS2013): Foreword 1: Rule 1: Security Rules 2: Rule 2: Risk is the Key 3: Rule 3: Think like an Attacker 4: Rule 4: There are Three Ways to Reduce Risk 5: Rule 5: Build Resilience 6: Rule 6: It's All About People 7: Rule 7: Everyone is Biased 8: Rule 8: Cyber is New Ways of Doing Old Things 9: Rule 9: Know What Good Looks Like 10: Rule 10: Know Who's in Charge

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Book SynopsisThis work explores the political, social and economic forces that shape US policies affecting human services. Seeking to shed light on the tension between individual and social responsibility, it should appeal to economists, social scientists and policy-makers concerned with social policy issues.Table of ContentsAcknowledgments Introduction Victor R. Fuchs 1: Overview Timothy Taylor 2: Child Care: Private Cost or Public Responsibility? Arleen Leibowitz Comment: Francine D. Blau 3: Rationalizing School Spending: Efficiency, Externalities, and Equity, and Their Connection to Rising Costs Eric A. Hanushek Comment: Christopher Jencks 4: Health Care Reform: The Clash of Goals, Facts, and Ideology Henry J. Aaron Comment: Martin Feldstein 5: To Comfort Always: The Prospects of Expanded Social Responsibility for Long-Term Care Alan M. Garber Comment: John B. Shoven 6: Consumption Externalities and the Financing of Social Services Robert H. Frank Comment: Amartya Sen 7: Preferences, Promises, and the Politics of Entitlement Paul M. Romer Comment: Roger G. Noll 8: Information, Responsibility, and Human Services Kenneth J. Arrow Comment: Glenn C. Loury 9: The Changing Roles of Public, Private, and Nonprofit Enterprise in Education, Health Care, and Other Human Services Henry Hansmann Comment: Joseph A. Grundfest 10: Government Intervention in the Markets for Education and Health Care: How and Why? James M. Poterba Comment: Richard J. Zeckhauser 11: The Politics of American Social Policy, Past and Future Theda Skocpol Comment: Seymour Martin Lipset Contributors Author Index Subject Index

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Book SynopsisNow fully revised and updated, the fourth edition of this bestselling text provides students with a vital understanding of the nature of tourism and contemporary tourist behaviour. It also shows them how this knowledge can be used to manage and market tourism effectively in a variety of sectors of tourism including tour operations, hospitality, visitor attractions, transport, retail travel, cruising and airlines.This fourth edition has been updated to include: new material on the impact of Information Communication Technologies (ICT) developments in tourism including social media, AR and VR, the links between climate change, sustainability and tourist behaviour, and the impact of crises and natural disasters on tourism and the cruise industry thirty brand new international case studies about topical issues such as Airbnb, travel blogs, overtourism, Covid-19, the flight-shaming movement, wellness tourism, hunting and tourism, terrorism, dTable of ContentsPart 1: Context 1. Introduction 2. The history of tourist behaviour 3. The main concepts and models in tourist behaviour. Part 2: The Purchase-Decision Process 4. Motivators 5. Determinants 6. Models of the purchase decision-making process Part 3: Typologies of Tourist Behaviour 7. Typologies of tourist behaviour and segmentation of the tourism market Part 4: Tourism Demand and Markets 8. The global pattern of tourism demand. 9. National differences: domestic, inbound and outbound tourism markets. 10. The nature of demand in different segments of the tourism market. 11. Consumer behaviour and purchase experiences in the different sectors of tourism. Part 5: Consumer Behaviour and Marketing 12. Researching tourist behaviour: marketing research 13. The marketing mix and tourist behaviour. Part 6: Topical Issues in Consumer Behaviour. 14. Climate change, sustainability and tourist behaviour. 15. Man-made crises, natural disasters and tourist behaviour. 16. The role of information and communication technologies in tourism. 17. Tourists buy experiences not products 18. The cruise market. Part 7: Conclusions and the Future. 19. Conclusions and the future of consumer behaviour in tourism.

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Book SynopsisSponsorship is a vital area of contemporary sport business. This book offers a concise and practice-focused introduction to sport sponsorship, including an explanation of key concepts, a survey of the key tools required to be a successful practitioner, and insights into real-world practice from authors with extensive industry and academic experience.Covering sport at all levels, from professional to grassroots, and including international cases and examples throughout, the book demonstrates that sport sponsorship works if done correctly. Drawing on the latest cutting-edge research, it introduces the core principles of sport sponsorship and shows how to get maximum value at each stage of the sponsorship process, from plan to activation, servicing and evaluation, for sponsor, property or agency.Requiring no prior knowledge of sport sponsorship, and full of real-world examples of best practice, this is the perfect primer for any student or industry professional looking toTable of Contents1. The Basics of Sport Sponsorship, 2. Sponsorship Objectives, Stakeholders, Proposals, and Packages, 3. Sport Sponsorship Activation, 4. Sport Sponsorship Servicing, 5. Sport Sponsorship Evaluation, 6. The Future of Sport Sponsorship

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Book SynopsisWhat makes a restaurant hot? Whose name do you need to drop to get a table? Why is one place booked solid for the next nine months while somewhere equally delicious is as empty and inhospitable as the Gobi desert?Welcome to the restaurant business, where the hours are punishing, the conditions are brutal and the Chef''s Special has been languishing at the back of the fridge for the past three days.This is an industry plagued with obsessives. Why else do some chefs drive themselves crazy in pursuit of elusive Michelin stars, when in reality all they''re doing is ''making someone else''s tea''?Nothing is left to chance: the lighting, the temperature or even the cut of the salmon fillet. There''s even a spot of psychology behind the menu. What do they want you to order? What makes them the most money? And why should you really hold back on those side dishes? In Restaurant Babylon, Imogen Edwards-Jones and her anonymous industry insider lift the lid onTrade ReviewA glorious behind-the-scenes account of London's debauched hospitality business. * Observer *Shocking and at times jaw-dropping, this is a must-read for any Babylon fans or those who like eating out. **** * Heat *Edwards-Jones gets away with stories far more bizarre than anything you would believe in a novel. Sometimes you laugh out loud at the outrageousness of it all...[her] mission is to amuse and entertain -- Marcus Berkmann * Daily Mail *What's not to like? -- David Sexton * Evening Standard *Very thoroughly researched * Observer Food Monthly, Books of the Year *

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Book SynopsisThis book—ideal for African and world history classes, as well as for potential travelers to the continent—takes readers on a journey through the dynamics of Africa’s tourist history from the nineteenth century to the present to illuminate and challenge deeply ingrained (mis)perceptions about the continent and its peoples.Trade Review“Ready for adventure under control? Cleveland’s book invites us to explore the experiences and meanings of tourism in Africa and its profound impact on how the continent is imagined. It also provides a different reading of Western modernity as a producer of otherness through one of its most profitable products: tourism, where verbs such as to travel become to explore and to discover, preserving the allure of colonial sagas and developmental missions. Experience of difference, heritage, traditions, nature, wildlife, and community culture, have been and are (re)shaped, tailored, commodified, and contested in complex and conflicting local-global power relations from the nineteenth century under the dynamics of tourism in the continent. Their impact on African lives is a capital ingredient of this journey confronting artificial Africas with the realities that the tourism industry produces.” -- Mónica Inés Cejas, author of Feminismo, cultura y política: El contexto como acertijo (Feminism, Culture and Politics: Context as a Riddle)“Todd Cleveland brings together significant facets of tourist history on the African continent into one engaging read. Whereas many tourist studies focus on the tourist, vitally, A History of Tourism in Africa illuminates the myriad competing desires at play in all tourist sites—those of tourists, governments, laborers, and local communities. By presenting these competing perspectives on tourism within the thematic frames of his chapters, Cleveland reveals the complicated nature of African tourist industries, as well as how, from the start, they have been interwoven with the history of socio-politico-economic developments across the continent.” -- Carol L. Magee, author of Urban Cadence: Street Scenes from Lagos and Johannesburg"A seminal and meticulously presented study … [and] an inherently fascinating and impressively informative history. Exceptionally well written, organized and presented, A History of Tourism in Africa is an original and unreservedly recommended addition to personal, professional, community, college, and university library collections in African history and cultural anthropology in general, and African hospitality, travel, and tourism supplemental curriculum studies lists in particular. * Midwest Book Review *Table of ContentsList of Illustrations Acknowledgments Introduction: Touristic Illusions and Realities 1. Initial Touristic Incursions to Africa 2. Hunting in Africa: Invisible Guides, Big Game, and Bigger Egos 3. Profits and Propaganda: Tourism in Colonial Africa 4. Paradoxes of Independence: Modernizing by Promoting Primitivism 5. The Touristic Invention of the African Camera Safari 6. Going Home: The Diasporic Quest for Belonging through “Roots” Tourism 7. Controversial New(er) Forms of Tourism in Africa Study Guide and Selected Readings Notes Index

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Book SynopsisNow in a fully revised and updated fourth edition, Advanced Theory and Practice in Sport Marketing is still the only textbook to introduce key theory and best practice in sport marketing at an advanced level. The book goes beyond the introductory sport marketing course by exploring advanced marketing theories related to topics such as ethics and social responsibility, international marketing, marketing research and information systems, data analytics, consumer behavior, product and logistics management, branding and brand management, sales management, promotions, social media and networking, destination marketing, and evaluating performance. New to this edition are sections on pricing structures and strategies, experiential marketing, new digital marketing communications and technology, emotional intelligence in sport marketing, and social entrepreneurship. This is also one of the first books to consider the challenges of sports marketing in a post-COVID world. Every cTable of ContentsPrologue: Introduction to the Theory and Practice of Sport Marketing, Part I: Overview of the Sport Marketing Ecosystem, 1. Situation Analysis of Sport Marketing, 2. Developing the Strategic Sport Marketing Structure, Part II: Identifying Sport Marketing Opportunities, 3. Research and Analytics-Driven Information Systems, 4. Understanding Sport Consumer Behavior, Part III: Responding to the Sport Marketplace – Product, Price, and Positioning Strategies, 5. Product and Service Design and Quality, 6. Pricing Structures and Strategies, 7. Positioning and Distribution of Products and Services, Part IV: Sport Marketing Communications and the Promotions Mix, 8. Branding and Sport Brand Management, 9. Sales and Customer Service, 10. Sport Marketing Partnerships: From Prospecting to Activation, 11. Non-Digital Communications and the Sport Promotional Mix, 12. Digital Marketing Communications and Technologies, Part V: Emerging Concepts in Sport Marketing, 13. Generating Impacts through Destination Sport Marketing, 14. Emotional Intelligence in Sport Marketing, Epilogue: Covid-19 and Post-Pandemic Sport Marketing

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Book SynopsisContemporary supply chains operate under the pressure of customer requirements, increasing price competition, sudden increases or decreases in demand, unforeseen obstacles and new threats. The right way to improve the functioning of the flow of material and accompanying information is not only the continuous collection of data but also their collection, analysis, inference and decision-making with the use of decision support systems, expert systems and artificial intelligence. Such procedures make it easier for logisticians not only to forecast processes but also to predict (forecast) and identify potential problems and facilitate the implementation of optimal modern solutions, paying attention to current trends in the supply chain market. An important issue that affects the quality, efficiency and availability (continuity) of the processes implemented within the supply chain is security. This is an area that is not clearly defined. This book uses theoretical and practical knTable of Contents1. SAFETY DETERMINANTS FOR THE NEEDS OF THE DELIVERY CHAIN 2. CONTEMPORARY CONDITIONS OF SUPPLY CHAINS 3. SUPPLY CHAIN SECURITY MANAGEMENT 4. SAFETY OF TRANSPORT, STORAGE AND FOOD 5. TECHNOLOGIES TO SUPPORT THE SAFETY MANAGEMENT OF PROCESSES IN THE SUPPLY CHAIN 6. ECOLOGISTICS IN A SUPPLY CHAIN – ENVIRONMENTAL PROTECTION 7. SAFETY OF THE INFORMATION STREAM IN THE SUPPLY CHAIN 8. SUPPLY CHAIN SAFETY MANAGEMENT MODEL

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Book SynopsisAs risks arising within the business environment grow in size and complexity, so too do the regulatory requirements put in place to manage them. The pace of regulatory change is itself a significant business risk, and compliance departments are under increasing pressure to keep up with the change and adapt their organisations accordingly. This new edition of what has become an indispensable guide to regulation compliance brings readers up to date with changing areas of focus and provides guidance for regulated firms and regulators alike.The Changing Function of Compliance considers the relationship between regulation and compliance as well as key influences on both, offering insight into the effectiveness of current approaches and addressing practical compliance challenges. It explains the purpose and development of regulatory risk management and the existing regulatory environment, and provides a detailed exploration of the compliance function, explaining how the roleTrade Review"Sharon Ward has produced a defining book for the function and role of the Compliance function in the twenty-first century. Since its development from an internal control department to a more influential advisory role, there has been a tumultuous process of scandal, business misconduct and regulatory response that is still ongoing. The debate as to the nature of its activities, influence and strategic value within organisations bears the hallmarks of the birth of a profession. Her book is as timely as it is instructive; it is an invaluable read to accompany any effort to understand the value and role of the Compliance function, and a must-read for practitioners and legislators alike." Anthony Smith-Meyer, Editor-in-Chief, The Journal of Business Compliance, Adjunct Professor of International Management and Organisational Behaviour at Miami University, MUDEC Campus, Luxembourg, and Founder of TheGovernanceProject.org Table of ContentsPart I Compliance Context 1. Regulation and Risk 2. Influences and Influencers 3. Regulatory Risk Management Part II Compliance Focus 4. The Compliance Environment 5. The Compliance Framework 6. Compliance Activities and Approach Part III Compliance Development 7. Why Compliance Matters Now 8. Compliance Challenges 9. Enabling the Compliance Function 10. Conclusion

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Book SynopsisThis timely and innovative book offers an introduction to a range of creative methods, providing both empirical and conceptual guidance. Based upon existing empirical work and richly illustrated throughout, each chapter carefully examines creative methodology and/or methods within an event and festival context. International case studies are incorporated throughout, providing real-world examples of how these methods have been used in practice, as well as highlighting potential ethical issues. Each chapter includes a concise âhow toâ set of guidelines to help researchers and students employ creative methods in their own work, as well as a series of âthink pointsâ to help develop ethical practices. Chapters illustrate new pathways or lessons learned from research during the pandemic and other challenging landscapes.This significant volume offers festival and event researchers and students a different approach to their work that could result in better research, reaching h

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Book SynopsisDrawing upon interviews with key people in the World Rally Championship as well as trans-local ethnographic research, this book explores questions of commerciality and sporting identity, tackling the sport's controversial handling of the shift into 'the commercial age'. It is essential reading on combining sporting heritage and commercial progress.Table of Contents1. Introduction: The Paradox of Commercialisation 2. The Promotional Context 3. Imagining the Story 4. The Sense of Place in Rallying 5. The Spectator Culture of Rallying 6. The Legacy of WRC Cars 7. Heroes behind the Wheel 8. The WRC's Promotional Value

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Book Synopsis1. Introduction.- 2. Number Theory, Structural Biases and Homomorphisms in Traditional Stock/Bond/Commodity Index Calculation Methods in Incomplete Markets with Partially Observable Un-aggregated Preferences, MN-Transferable-Utilities and RegretMinimization Regimes.- 3. A Critique of Credit Default Swaps (CDS) Indices.- 4. Invariants and Homomorphisms Implicit in, and the Invalidity of the Mean-Variance Framework and Other Causality Approaches: Some Structural Effects.- 5. Decision-Making, Sub-additive Recursive Matching Noise and Biases in Risk-Weighted Stock/Bond Commodity Index Calculation Methods in Incomplete Markets with Partially Observable Multi-attribute Preferences.- 6. Informationless Trading and Biases in Performance Measurement: Inefficiency of the Sharpe Ratio, Treynor Ratio, Jensen's Alpha, the Information Ratio and DEA-Based Performance Measures and Related Measures.- 7. Anomalies in Taylor-Series, and Tracking Errors and HomomorphisTable of ContentsChapter 1. Introduction. 1.1. How this Book Differs from Other Books About ETFs, Indices and Index Funds. 1.2. Regulatory Failure, Regulatory Capture and Regulatory Fragmentation. 1.3. Some Mathematical Commonalities Among Debt, Equity and Commodity Indices. 1.4. The Chapters: Activity Theory and HCI. 1.5. Momentum Effects, Systemic Risk and Financial Instability. 1.6. The Usefulness of Alpha and Beta as Currently Construed; and the Debate About Active Management versus Passive Management. 1.7. ETFs vs. Mutual Funds vs. Closed-End Funds. 1.8. The Case-Shiller Real Estate Indices Are Very Inaccurate and Mis-leading. 1.9. Tax Aspects of Investing in ETFs and Indices. 1.10. Forecasting and Comparisons of Stock Indices and ETFs. 1.11. Network Analysis and Complexity in Stock Indices and ETFs. Chapter 2. Decision-Making and Spatio-Temporal Cognitive Biases and Homomorphisms in Traditional Stock/Bond/Commodity Index Calculation Methods in Incomplete Markets with Partially Observable Un-Aggregated Preferences, MN-Transferable-Utilities and Regret–Minimization Regimes. 2.1. Existing Literature. 2.1.1. Traditional Indices As Options-Based Indices. 2.2. MN-Transferable-Utility. Theorem-1. 2.3. The ICAPM/CAPM Are Inaccurate. Theorem-2. Theorem-3. 2.4. The Traditional Index Calculation Methods (applicable to many equity, debt, real estate, commodity and currency indices). 2.4.1 Market-Capitalization Weighted Indices (And “Diversity” Indices). Theorem-4: 2.4.2. Free Float Adjusted Indices. 2.4.3. Fundamental Indices. 2.4.4. Stock-Price Weighted Indices. 2.4.5. Trading-Volume Weighted Indices. 2.4.6. Market-Cap Weighted and Volume-Weighted Indices (Two Methods). 2.4.7. Dividend-Weighted Indices. 2.4.8. Equal-Weight Indices. 2.4.9. Thomson Reuters’s Indices. 2.5. Other Distortions in Traditional Indices. Theorem-5 Theorem-6 Theorem-7 Theorem-8 Theorem-9 Theorem-10 2.6. Traditional Index Calculation Methods Create Significant Incentives for Companies to Perpetrate Earnings Management. 2.7. Conclusion. Chapter 3. A Critique of Credit Default Swaps (CDS) Indices. 3.1. Existing Literature. 3.2. Quasi-Default Versus Reported Default: the Difference Reduces the Usefulness of CDS Indices. 3.3. The Credit-Ratings Lag. 3.4. The Methods for Pricing Of Debt Reduces the Accuracy of CDS Indices. 3.5. Behavioral Effects and Externalities Inherent in the Use CDS, and Which May Distort the Accuracy of CDS-Indices. 3.6. Financial Stability. 3.7. S&P’s Credit Default Swap (CDS) Indices - the S&P CDS Index Calculation Methods Are Wrong. 3.8. Conclusion. Chapter 4. Invariants and Homomorphisms Implicit in, and the Irrelevance of the Mean-Variance Framework in Risk Analysis, Decision-Making and Portfolio Management 4.1. Existing Literature. 4.2. The Mean Variance Framework is Inaccurate Theorem-2 Theorem 3 Corollary-#1 Corollary-#2 Corollary-#3 Corollary-#4 Corollary-#5 Corollary-#6 Corollary-#7 Corollary-#8 Corollary-#9 Corollary-#10 Corollary-#11 Corollary-#12 Corollary-#13 Corollary-#14 Corollary-#15 Chapter 5. Decision-Making, Sub-Additive Recursive “Matching” Noise and Biases in Risk-Weighted Stock/Bond Index Calculation Methods in Incomplete Markets with Partially Observable Multi-Attribute Preferences. 5.1. Existing Literature. 5.2. The ICAPM/CAPM is Inaccurate. Theorem-1 5.3. For any investment horizon and any market, all risk-weighting methods distort the risk of constituent companies. Theorem-4 5.4. The Risk-Adjusted Index Calculation Methods are Wrong. 5.4.1. Free-float Adjusted Indices. 5.4.2. Equal risk contribution (“ERC”) Indices. 5.4.3. “Most-diversified” (“Diversity”) Indices. 5.4.4. “Minimum-Variance” Indices. 5.4.5. FTSE/EDHEC Risk-adjusted Indices. 5.4.6. The Hang Seng Risk-adjusted Indices. 5.4.7. The S&P Risk-control Index Series: S&P Developed Market Risk-control Index Series, S&P Emerging Market Risk-control Indices and S&P Global Thematic Risk-control Indices. 5.4.8. The Thomson Reuters Lipper Optimal Target Risk Indices. 5.4.9. The Dow Jones Relative-risk Indices. Theorem-5 Theorem-6 Theorem-7 Theorem-8 Theorem-9 Theorem-10 Theorem-11 5.4.10. The Dow Jones RPB Indices. 5.4.11. The FTSE Stablerisk Index Series. 5.4.12. The Minimum Correlation Indices. 5.4.13. Risk Parity (RP) Indices. 5.5. Conclusion. Chapter 6. Informationless Trading and Biases in Performance Measurement: Inefficiency of the Sharpe Ratio, Treynor Ratio, Jensen Alpha, the Information Ratio and DEA-Based Performance Measures and Related Measures. 6.1. Existing Literature. 6.2. CAPM/ICAPM/IAPT Are Inaccurate 6.3. Inherent Biases And Effects That May Affect Performance Measures. 6.4. Effect Of The Investment Horizon. 6.5. Critical Assumptions, Noise And Error. 6.5.1. Error Assumption #1 6.5.2. Error Assumption #2 6.5.3. Error Assumption #3 6.5.4. Error Assumption #4 6.5.5. Error Assumption #5 6.5.6. Error Assumption #6 6.5.7. Error Assumption #7 6.5.8. Error Assumption #8 6.5.9. Error Assumption #9 6.5.10. Error Assumption #10 6.5.11. Error Assumption #11 6.5.12. Error Assumption #12 6.5.13. Error Assumption #13 6.5.14. Error Assumption #14 6.5.15. Error Assumption #15 6.5.16. Error Assumption #16 6.5.17. Error Assumption #17 6.5.18. Error Assumption #18 6.5.19. Error Assumption #19 6.5.20. Error Assumption #20 6.5.21. Error Assumption #21 6.5.22. Error Assumption -#22 6.5.23. Error Assumption -#23 6.5.24. Error Assumption -#24 6.5.25. Error Assumption -#25 6.5.26. Error Assumption-#26 6.5.27. Error Assumption-#27 6.5.28. Error Assumption-#28 6.5.29. Error Assumption-#29 6.5.30. Error Assumption-#30 6.5.31. Error Assumption-#31 6.6. Properties of a Manipulation-Proof Performance Measurement System. 6.6.1. Goetzmann, Ingersoll, Spiegel & Welch (2007) – Properties of a “Manipulation proof Performance Measure” (“MPPM”) 6.6.2. New Properties of a Manipulation-Proof Performance System (“MPPS”) 6.7. Conclusion. Chapter 7. Anomalies in Taylor-Series; and Tracking-Errors And Homomorphisms in the Returns of Leveraged/Inverse ETFs and Synthetic ETFs/Funds. 7.1. Inverse/leveraged ETFs. 7.1.1. Existing Literature. 7.1.2. Some Biases and Problems Inherent in Leveraged ETFs and Inverse ETFs. 7.1.2.1. There cannot be an “Optimal” Degree Of Positive/Negative Leverage for Leveraged/Inverse ETFs. 7.1.2.2 The Hill & Foster (2009) Study is Misleading and Inaccurate. 7.1.2.3. Compounding Has A Significant Effect on Leveraged/Inverse ETFs. 7.1.2.4. Intra-Day Volatility is Irrelevant and Only End-of Day Prices Matter; The Co & Labuszewski (July 2012) Study Is Inaccurate; And Volatility Has Minimal Effects On The Downward Returns Bias. Theorem-1 7.1.2.5. Portfolio Re-Balancing by Investors That Own Leveraged/Inverse ETFs Is Not Always Feasible. 7.1.2.6. The Effect of Underlying Indices. 7.1.2.7. Leveraged/Inverse ETFs Are Highly Sensitive To Manipulation Of End-Of-Day Prices and to the Calculation of End-Of-Day Prices. 7.1.2.8. Changing Margin Requirements Will Not Be Very Helpful. 7.1.2.9. Leveraged/Inverse ETFs Are Gambling Tools. 7.1.2.10. There Are No Basis for Comparisons of Leverage/Inverse ETFs to Leveraged Companies (or Leveraged Mutual Funds). 7.1.2.11. Implied Portfolio Weights. 7.1.2.12. The Inaccuracy of the Put Call Parity Theorem, the Early Exercise Premia and the Structure of Leveraged/Inverse ETFs. 7.1.2.13. Investors Can Replicate the Leverage/Inverse Effects More Cheaply And More Efficiently By Themselves. 7.1.2.14. Risk Return Tradeoff. 7.1.2.15. Suitability & Disclosure. 7.1.2.16. Manager-Risk Inherent in Leveraged/Inverse ETFs. 7.2. Synthetic ETFs and Synthetic Funds. 7.2.1. Existing Literature 7.2.2. Synthetic ETFs and Synthetic Index Funds. 7.2.2.1. The Inaccuracy of the Put Call Parity Theorem, the Early Exercise Premia and the Structure Of Synthetic Funds/ ETFs. 7.2.2.2. Implied Portfolio Weights. 7.2.2.3. Some Investors Can Create the Same Economic Effects/Benefits Of Synthetic Funds/ETFs More Cheaply and More Efficiently By Themselves. 7.2.2.4. Investment Horizon. 7.2.2.5. Counter-Party Credit Risk. 7.2.2.6. Tracking Errors and Compounding And Their Effects On Synthetic Funds/ETFs. 7.2.2.7. Changing Margin Requirements Will Not Be Very Helpful. 7.2.2.8. Intra-Day Volatility is Irrelevant and Only End-of Day Prices Matter; The Co & Labuszewski (July 2012) Study is also Inaccurate; and Volatility Has Minimal Effects on The Downward Returns Bias. 7.2.2.9. The Effect of Underlying Indices. 7.2.2.10. Synthetic Funds/ETFs Are Highly Sensitive to Manipulation of End-Of-Day Prices and to the Calculation of End-Of-Day Prices. 7.2.2.11. Manager-Risk Inherent in Synthetic Funds/ETFs. 7.3. Conclusion. Chapter 8. Spatio-Temporal Cognitive Biases, Misrepresentation and Homomorphisms in the VIX and Options Based Indices in Incomplete Markets with Un-Aggregated Preferences and NT-Utilities Under a Regret–Minimization Regime. 8.1. Existing Literature. 8.2. Critique of Calculation Methods for Options-Based Indices. 8.2.1. Buy-Write Indices. Theorem-1 8.2.2. The CBOE Put-Write Indices. Theorem-2 8.2.3. The Thomson Reuters “Realized Volatility Index”. 8.2.4. VIX Volatility Index. Theorem-3 8.2.5. Other Options-Based Indices. 8.3. Conclusion. Chapter 9. Investors’ Preferences, Human-Computer Interaction and Non-Legislative Approaches for Eliminating Index Arbitrage and ETF Arbitrage. 9.1. Existing Literature. 9.2. Investor Preferences and Transferable Utilities. 9.2.1. The Chiappori (2007) Conditions. 9.3. Optimal Conditions for Reducing/Eliminating Index Arbitrage and ETF Arbitrage. 9.4. The Industry’s Responses to Index Arbitrage and ETF Arbitrage; and Why Index Arbitrage Has Not Been Criminalized. 9.4.1. Why Index Arbitrage Has Not Been Criminalized To Date. 9.5. New Methods for Eliminating Index Arbitrage. 9.5.1. Elimination of Popular Metrics. 9.5.2. Delayed Announcement of Index Weights; or Non-Disclosure of Details of Index Revisions. 9.5.3. Dynamic Index Revision Dates (Composite Conditional Change). 9.5.4. Change The Structure of Index Futures Contracts. 9.5.5. Change The Structure of Swap Contracts. 9.5.6. Trading Volume Multiplier. 9.5.7. Implement a Trading Price Multiplier. 9.5.8. Combined Trading Price and Trading Volume Multiplier. 9.5.9. Index-Futures Trading-Volume Multiplier. 9.6. New Methods For Eliminating ETF Arbitrage. 9.6.1. Non-Disclosure Of Methodology Of Calculating ETF Portfolio Weights. 9.6.2. Eliminate “Popular Metrics” in Indices. 9.6.3. Dynamic Conditional Re-Balancing of The ETF. 9.6.4. There Should Not Be Any Exchange of the ETF’s Creation Units - the Creation and Redemption Processes for Traditional ETFs are Flawed 9.6.5. The Implicit Interest Rates for Shorting ETF Shares Should Be Increased. 9.6.6. “State Contingent” ETF Shares. 9.6.7. Volume-Contingent Dissolution of ETFs. 9.6.8. Index Futures–Contingent Dissolution or Re-Creation of ETF. 9.6.9. Money Supply Linked ETF. 9.7. The Economic Rationale for Making Index Arbitrage and ETF Arbitrage Illegal; and New Theories of Liability Against Perpetrators of Index Arbitrage and ETF Arbitrage. 9.8. Conclusion. Chapter 10. Eliciting Investors’ Preferences: Some New Index-Calculation Methods and their Mathematical Properties. 10.1. Existing Literature. 10.2. Investor Preferences, Transferable Utilities and Optimal Conditions for Indices. 10.3. New Index Calculation/Weighting Methods. 10.3.1. Broad Market Index-1™. 10.3.2. Broad Market Index-2™. 10.3.3. Broad Market Index-3™. 10.3.4. Broad Market Index-4™. 10.3.5. Broad Market Index-5™. 10.3.6. Broad Market Index-6™. 10.3.7. Broad Market Index-7™. 10.3.8. Broad Market Index-8™. 10.3.9. Broad Market Index-9™. 10.3.10. Broad Market Index-10™. 10.3.11. Broad Market Index-11™. 10.3.12. Broad Market Index-12™. 10.3.13. Broad Market Index-13™. 10.3.14. Broad Market Index-14™. 10.3.15. Broad Market Index-15™. 10.3.16. Broad Market Index-16™. 10.3.17. Broad Market Index-17™. 10.3.18. Broad Market Index-18™. 10.3.19. Broad Market Index-19™. 10.3.20. Broad Market Index-20™. 10.3.21. Broad Market Index-21™. 10.3.22. Broad Market Index-22™. 10.3.23. Broad Market Index-23™. 10.3.24. Broad Market Index-24™. 10.3.25. Broad Market Index-25™. 10.3.26. Broad Market Index-26™. 10.3.27. Broad Market Index-27™. 10.3.28. Broad Market Index-28™. 10.3.29. Broad Market Index-29™. 10.3.30. Factor Index-1 (Operational Risk). 10.3.31. Factor Index-2: Value. 10.3.32. Factor Index-3: Value. 10.4. Conclusion. Chapter 11. Stock-Indices and Strategic Alliances Invalidate Third-Generation Prospect Theory, Related Approaches and Intertemporal Asset Pricing Theory: HCI and Three New Decision Models. 11.1. Existing Literature. 11.2. Risk-Adjusted Indices (RAIs) and Traditional Stock Indices in China and the US as Evidence of the Invalidity of Prospect Theory, Cumulative Prospect Theory, Third-Generation Prospect Theory and Related Approaches. 11.3. RAIs, Fundamental Indices and Game Theory. 11.4. RAIs and Options Based Indices (OIs) Can Cause Systemic Risk. 11.5. Errors in Some Studies Of CPT/PT/PT3 in the Context of Financial Decisions. 11.6. The Invalidity Of PT/CPT/PT3 and Related Approaches. 11.7. PT-Portfolios, CPT-Portfolios and PT3 Portfolios (and Related Portfolios) Can Cause Substantial Systemic-Risk/Contagion and Financial Instability. 11.8. Intertemporal Strategic Alliances (ITSA) and Joint Ventures (ITJV) as Elements Of Regulation; and as Evidence of the Invalidity of the Intertemporal Asset Pricing Models. 11.9. RAIs, Fundamental Indices and Options-Based Indices as Asset Pricing Models That Contravene Most Theories of Intertemporal Asset Pricing. 11.10. Three New Models of Decision-Making That Are Derived From the Structure of Indices and Associated Investor Preferences. 11.10.1. The MN Type-I Decision Model. 11.10.2. The MN Type-II Decision Model. 11.10.3. The MN Type-III Decision Model. 11.11. Conclusion. Chapter 12. Economic Policy and “Popular-Index Ecosystems”: Managerial Psychology, Human-Computer Interaction, Corporate Governance and Risk Effects. 12.1. Introduction. 12.2. Existing Literature. 12.3. The Popular-Index Ecosystems Increase Systemic Risk and Financial Instability; and are a New Form of Un-documented/Informal Multi-Party Anti-Compliance Strategic Alliance. 12.3.1. The Popular-Index Ecosystems increase Systemic Risk and Financial Instability. 12.3.2. Increased “Herding” Behavior. 12.3.3. Over-Investment in Popular-Indices, and the Resulting Under-Investment in Other Companies Around the World; and Increased Systemic Risk and Financial Instability. 12.4. Characterization of The Popular-Index Ecosystems. 12.4.1. Operational Contagion and Corporate Governance Contagion. 12.4.2. Prioritization of Stakeholders. 12.4.3. Self-Propagation. 12.4.4. Self-replication. 12.4.5. Short term focus. 12.4.6. Super-Additive Group Information Dominance Theory. 12.4.7. Information Chain Alliance Volatility Theory. 12.4.8. Information-Chain Execution Gaps Theory. 12.4.9. Information Production Capabilities. 12.4.10. Low Merger Activity. 12.4.11. Under-Investment in technology Portfolios. 12.4.12. Share Repurchases. 12.4.13. Exploration and “Exploitation Activities”. 12.4.14. Congruence Between Corporate Strategies And Financial Management. 12.4.15. Un-Intended Wealth Transfers. 12.4.16. Managerial Entrenchment. 12.5. Other Problems Inherent in the Popular-Index Ecosystems. 12.5.1. The Possible Effects of the Popular-Index Ecosystems On Organizational Behavior and Group Decisions. 12.5.1.1. Inclusion Pressure. 12.5.1.2. Deletion Pressure. 12.5.1.3. Corporate Governance Contagion. 12.5.1.4. Human Capital Contagion. 12.5.1.5. Excessive Managerial Risk-Taking. 12.5.1.6. Distorted Incentives. 12.5.1.7. Aggregate Super-Additivity. 12.5.1.8. Managers’ Homomorphic Utility Functions. 12.5.1.9. Asymmetric Risk Reactions. 12.5.1.10. Contingent Renegotiation-Proofness. 12.5.1.11. Sequential Bargaining. 12.5.1.12. The Cumulative Non-Separability of aggregated managers’ utility-functions. 12.5.1.13. The “Long-Memory” component of managers’ capital allocation decisions. 12.5.1.14. Contingent Aggregate Rationality of Managers. 12.5.1.15. Managerial Manipulation. 12.5.2.16. Preference Matching. 12.5.2.17. Substitutability of Managers. 12.5.1.18. Substitutability of Managerial Compensation. 12.5.1.19. Managers’ Willingness to Accept Losses (WTAL). 12.5.1.20. Self-Insurance. 12.5.1.21. The Monotonicity of Managerial “Compliance Functions”. 12.6. Earnings Management, Incentive-Effects Management and Asset-Quality Management Within Popular-Index Companies; and the Manipulation of their Cash and Cash-Equivalents, and the Associated Stock-Price Crash-Risk. 12.6.1. Significant Tax-Evasion by Fortune-500 Companies. 12.6.2. The Periodic Changes in the Cash Balances and Cash-Equivalents of S&P-500 Companies Didn’t Match Changes in their Real Earnings. 12.6.3. Many S&P 500 Companies Didn’t Provide Adequate Disclosure About Their Accelerated Share Repurchase Program (ASR) and ASRs Are,or May Be Illegal. 12.6.4. Many S&P 500 Companies Didn’t Provide Sufficient Disclosures About Their Dividend Equivalent Rights (“DERs”); and DERs are or Maybe Illegal. 12.6.5. Option-Grant Backdating. 12.6.6. Earnings Management and Asset-Quality Management by Other Popular-Index Companies In Europe, Asia And Latin-America During 2000-2017. 12.7. Human Behavior Issues. 12.7.1. Evidence; And Theories of Corporate Governance and Organizational Psychology. 12.7.1.1. Standardization Illusions Bias. 12.7.1.2. Risk-Horizon Contingent Cognition Theory (Group Cognition Dissonance). 12.7.1.3. Uniformity Inertia Bias. 12.7.1.4. Incentive Neutrality Theory. 12.7.1.5. Salary & Tenure Neutrality Theory. 12.7.1.6. Reversibility Theory. 12.7.1.7. The Dynamic Reference-Points Bias. 12.7.1.8. Temporal Disassociation Theory and Temporal Cohesion Theory. 12.7.1.9. Sub-Additive Group-Regret And Super-Additive Group-Regret. 12.7.1.10. Preference For Declining Or Constant Returns To Losses. 12.7.1.11. Event Driven Over-dependence Theory. 12.7.1.12. High Error-Sensitivity And Negative-Information Sensitivity Theory. 12.7.1.13. Knowledge-mediated Splits Theory. 12.7.1.14. Time-Consistent Preferences Bias. 12.7.1.15. Willingness To Accept Losses (WTAL). 12.7.1.16. Disappointment Aversion. 12.7.1.17. Framing Effects and or Static Risk Management. 12.7.1.18. Coalition Formation Synthesis Theory. 12.7.1.19. Sub-Additive Loss Internalization Theory. 12.7.1.20. Selective Risk Tolerance Theory. 12.7.1.21. Complex “higher-order behaviors”. 12.7.1.22. Corporate Governance Statutes And Corporations’ Strategies/Mechanisms/Alliances As Non-Public Goods (that may be created, diminished or amplified by Political Influence And Lobbying). 12.7.1.23. Enforcement Leakages. 12.7.1.24. The Sub-optimal Investment Theory. 12.7.1.25. Strategy Permeation Deficits Theory. 12.7.1.26. Deadweight Losses. 12.7.1.27. Entrenchment. 12.7.1.28. Selective Concern for Social Welfare. 12.7.1.29. The Policy-Dampening Alliance Theory. 12.7.1.30. The Dynamic Coordination-Gaps Theory. 12.7.1.31. Resource Allocation Efficiency Deficits. 12.7.1.32. The Sub-optimally Exercised Time-Varying Asymmetric Power Theory. 12.7.1.33. Regulatory Failure (that may be caused or amplified by Political Influence and Lobbying). 12.8. Conclusion. Chapter 13. Conclusion: Implications for Decision Theory, Enforcement, Financial Stability and Systemic Risk. 13.1. Misrepresentation and Implications for Legislation and Enforcement. 13.2. Implications for Decision Theory (Cumulative Prospect Theory and Third-Generation-Prospect-Theory (PT3)). 13.3. Implications for Game Theory. 13.4. Implications of Indices and Index Funds for Nonlinear Systemic Risk and Nonlinear Financial Instability. 13.5. Implications of ETFs for Nonlinear Systemic Risk and Nonlinear Financial Instability. Chapter 14. Bibliography.

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Book SynopsisCasino Management in Integrated Resorts introduces students to the changing nature of casino businesses within the framework of an integrated resort or hospitality organisation. In the new integrated casino model, casinos play an important role not only in revenue generation but in supporting the other amenities in the resort, including bars, restaurants, hotels and theme parks. This book brings readers up to speed with the challenges of managing a casino within this rapidly expanding gamingleisuretourism industry. It covers a range of essential topics, such as the basic psychology of casino gaming, the role and history of casinos within an integrated resort, staffing, floor design, table and slot game management, control and security, marketing and social impact. Written in an accessible style, this book is suitable for readers with no prior knowledge of, or experience in, casino operations. It will be an essential introductory yet comprehensive resource for Trade Review‘The essence of Desmond Lam’s gaming research and industry knowledge is ingeniously unfolded in this casino management book that offers multidisciplinary perspectives. The book helps to fill a gap in current literature. It contains all-rounded contents that are suitable to the needs of academics, industry and students.’Dr Lawrence Fong, University of Macau, China‘This comprehensive, engaging and timely volume explains the relationship between gaming and integrated resorts. Professor Lam brings a welcome and well informed Asia-Pacific perspective to a globally significant phenomenon. Invaluable for practitioners, students and researchers.’Prof. Brian King, The Hong Kong Polytechnic University, Hong Kong‘With legal gambling far larger in terms of revenue than all other forms of entertainment combined, this book fills a big gap in understanding how gaming fits into the new platforms of marketing leisure. It lays out in an entertaining manner the evolution of gambling and integrated resorts and how successful firms have adapted to the culture and demographic profile of the market they serve.’Prof. Dick Mizerski, University of Western Australia, AustraliaTable of Contents1. Introduction 2. History of Gambling, Casinos and Modern Integrated Resorts 3. The Role of Casino in an Integrated Resort 4. Psychology of Gambling and Casino Gaming 5. Casino Floor Design, Servicescape and Service Quality 6. Basic Casino Operation Concepts 7. Marketing Casino Gaming 8. Social Impact of Integrated Resorts Additional Article I Additional Article II

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Book SynopsisFrom authors used to operating between the commercial, public and independent sectors of the mixed cultural economy, Understanding Creative Business bridges the gap between creative practice and mainstream business organisation, entrepreneurship and management. Using stories, case studies and exercises it discusses the positioning of creative practice within professional and business development, cultural policy-making and the wider cultural economy, and suggests what the broader field of business and management studies can learn from the informal structure and working practices of creative industries networks. Consideration is given to how ethical and moral value orientations animate creative practice and how they play into the wider debate about social responsibilities within business and public policy. The authors also explore the way creative business practices often coalesce around emergent and self-organized networks and how this signals alternative approaches to management, enTrade Review'The crash of 2008 marked the end of one form of rather autistic capitalism. But below the surface a new way of doing business has been emerging - it is ethical and has integrity because it's based on the reciprocity of deep relationships. If the economic base has at least some bearing on the social infrastructure then anyone who wants to understand the economy and society should read Understanding Creative Business.' Neal Lawson, Chair of Compass and author of All ConsumingTable of ContentsContents: Part I Values: New spectacles for Juliette?; Why bother? The expansion of care; Taking part in the existence of things: an ecological lens; Being good and doing right: a philosophical lens; Everyday skills in care: contact lenses; Seeing the right priorities: a professional lens. Part II Networks: From a competitive economy to a creative ecology?; How to make friends and influence people; Whom do I get into bed with?; The nature of relationships; Organizing coral reefs. Part III Innovation: Mozart and the innovation economy; Thinking about the way to do thinking: epistemological choices; Different methods: which tools to use, why, when and how; The flow of ideas: creative business innovation; ’The rules and peculiarities of various instruments’: innovation skills; Houses of learning: cultural organizations for cultural innovations. Part IV Summary: Making a dish of it: where is creativity?; Creative business at a transformative moment?; References; Index.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisA timely and up-to-date go-to reference work for business events, The Routledge Handbook of Business Events explores and critically evaluates the key debates and controversies inherent to this rapidly expanding subject of study and industry.The volume brings together leading specialists from a range of disciplinary backgrounds and geographical regions, to provide state-of-the-art theoretical reflection and empirical research on management aspects as well as economic, social and environmental impacts and external factors such as transportation. The book incorporates the varied expertise of some 30 expert authors to provide a definitive collection of statements in this field, accompanied by illustrative and engaging case studies embodying real-life scenarios and examples on an international scale.This book is an excellent resource for students, researchers and academics of Events, as well as those of related studies in particular Tourism, Hospitality, Sport, LeisuTable of ContentsIntroduction, Part 1: The World of Business Events, 1. Research Directions in Business Events: An Evaluation of Literature Reviews 1996-2019, 2. Building National Capabilities for Business Events, 3. Strategic Event Planning, 4. The Distribution Channel of Business Events, Part 2: Business Events Impact, 5. The Impact of Business Events, 6. Social Value of B2B Tradeshows, 7. The Importance of Business Events for Rural Women in Business, 8. Individual Attendees’ Value of Business Events, Part 3: Business Events and Sustainability, 9. The Application of Corporate Social Responsibility Principles to Corporate Meetings, 10. Sustainability Developments at Conference Centres: A Greener Future for Business Events, 11. Alternative Venues for Business Events, 12. The Role of Convention Visitor Bureaus in Business Events, 13. Business Events and Sustainability Policies, 14. Indigenous Business Events and Organisational Legitimacy, Part 4: Business Events and Technology, 15. Smart Technologies and the Future of Business Events, 16. Technology Innovation in Business Events, 17. An Overview of Virtual Business Events: Can Everyone Hear Me?, Part 5: Business Events Marketing and Sponsorship, 18. Business Events Enhancing Destination Competitiveness, 19. Business Events as a Differentiation Strategy for Tourist Destinations, 20. The Role of DMOs in Business Events, 21. Approaches to Business Event Sponsorship: The Case of Agrochemex, 22. Social Media Marketing for Business Events, Part 6: Business Events Operations, 23. Business Events and Hospitality, 24. Business Events and Chinese Hospitality, 25. Designing and Developing Content for Collaborative Business Events, 26. Risk and Crisis Management and Business Events: A Destination Perspective. Conclusion.

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Book SynopsisPrivate Equity in Poland focuses on the private equity industry and emerging markets in Poland. Poland represents the most developed private equity industry in Central and Eastern Europe and is one of the most developed emerging markets worldwideTrade Review"This book provides an authoritative and comprehensive account of private equity activity in Poland. It should be essential reading for anyone interested in emerging economies and economic transition in Central and Eastern Europe." - COLIN MASON, Professor and Director of Research, Hunter Centre for Entrepreneurship, Strathclyde Business School, Glasgow, Scotland; Founding Editor: Venture Capital: An International Journal of Entrepreneurial Finance "Private equity financing has been one of the key building blocks of economic growth in emerging markets. Professor Klonowski s comprehensive analysis of private equity in Poland is a case in point." - ULI W. FRICKE, Chairwoman, European Private Equity and Venture Capital Association (EVCA), Belgium; Founding Managing General Partner, Triangle Venture Capital Group Management GmbH, Germany "Academic rigor and practical experience make this book an invaluable reading for anyone interested in private equity in Central and Eastern Europe." - ELI TALMOR, Founding Chairman, Coller Institute of Private Equity; Professor, London Business School, London, UKTable of ContentsPreface Foreword An Overview of Private Equity Economic Development in Poland Systemic Competitiveness in Poland Nurturing Entrepreneurship in Poland The Exit Environment for Private Equity Firms in Poland The Evolution of Private Equity in Poland Fundraising in Poland and the CEE region Fund Operations in Poland Comparative Perspectives on Private Equity in Emerging Markets The Future Development of Private Equity in Poland

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Book SynopsisThe never-before-told inside story of how the Premier League became the wildest, richest, most popular entertainment business on the planet.Trade ReviewA remarkable and astonishing transformation ... detailed with panache * The Sunday Times *Magnificent ... Witty, pacy, thorough, this is a book hard to put down * Mail on Sunday *The most fascinating book ever written about the Premier League * Mundial *Astute ... forensic and impeccably sourced * The Economist *A jaunty journey through the past quarter of a century in English football * The Times *A fascinating book, by two witty and meticulous sports writers * Sunday Times *captures the Premier League's startling and continuing evolution...Robinson and Clegg specialise in access...the scene setting is lively * Financial Times *A shrewd and colourful account of the Premier League's business history * Jonathan Northcroft, Sunday Times *A fascinating and necessary investigation into the forces that led to the creation of the Premier League. Meticulous in its research * Jonathan Wilson, author of Inverting the Pyramid *Clegg and Robinson are expert storytellers in unspooling the narrative of one of Britain's most successful exports, illustrating the creative tensions between owners that made it possible. The work is at once thorough but also readable and entertaining, with protagonists presented as real live characters, rather than faceless suits: a testament to their reporting and writing skills * Gabriele Marcotti *Magnificent . . . a fine job they have done explaining how English football went from moribund national embarrassment to globe-bestriding colossus. Witty, pacy, thorough, this is a book hard to put down. * Mail on Sunday *Richly detailed, remarkably told . . . Clegg and Robinson provide unparalleled access to the people who make the league go * Billy Beane *A vivid portrait ... but also a candid account of the league's imperialist present and likely future ... it's quite an achievement * Tito Football *Brilliant -- Miguel Delaney * Independent *A tale told with much verve and some wit by two experienced sports journalists ... Revelatory * Spectator *Informative and regularly entertains * FourFourTwo *A brilliant book on the business history of the Premier League * Independent *

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Book SynopsisThe Practical Guide to Patternmaking for Fashion Designers: Menswear offers patternmaking techniques for a variety of garment styles and includes information on sizing, lining and a variety of fabrics. Covering everything from casual to tailored designs, it can serve both as an introduction to the pattern-drafting skills necessary for menswear and as a more in-depth treatment of patternmaking techniques. The guide covers the patternmaking process for an array of menswear garments, as well as the accompanying theories and concepts.Table of Contents* Introduction to Patternmaking * Taking Measurements, Body Forms, Live Models * Drafting the Basic Sloper Set * Shirts * Vests * Pants * Jackets and Coats * Linings TEXT FEATURES * Pattern charts for a range of sizes * Size conversion charts * Specification sheets * Learning Activities

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Book SynopsisPrior to the 1970s-1980s, fashion marketing focused heavily (and perhaps solely) on women's fashions. Today, fashion marketing influences all products and the manner of style consumers use products. How products are marketed, when products are marketed, the evolution of products into different sizes, shapes, color, and uses are all influenced by fashion marketers. Fashion marketing is taken to different levels from branding a person (e.g., Ralph Lauren, the person), line of products (e.g., Lexus luxury cars) to a single product (e.g., Coach handbag). This much needed text will provide information regarding the introduction, making and machine the industry calls Fashion Marketing. Features: -- Addresses how branding and imaging of fashion, once used for a product or product line, is now used for the company spokesperson, owner, or representative -- Looks at the industry through a global perspective -- Case Studies including company logo and discussion of the company's impact on fashion marketing -- Online links throughout the chapter for students and instructors to investigate fashion marketing around the U.S. and world -- End of chapter elements include: summary, list of key terms, 3-4 assignments, discussion questions, study questions, and references -- Appendix includes glossary, bibliography and references (both for citations within text and for further study), index for subject and company -- Instructor's Guide includes exams with answers -- PowerPoint(r) Presentation provides outlines and ideas for lectures; compatible with PC and Mac platformsTrade ReviewAs far as I can see this book is the most practical introduction to fashion marketing. Besides the fact that it covers a broad variety of topics, all informations are up-to-date and the Terms/Questions sections at the end of each chapter are able to generate a deeper interest and understanding by students. -- Alexander Bretz, Mediadesign Fachhochschule - University of Applied Sciences, GermanyTable of ContentsThe Impact of Fashion Branding and Image Fashion Marketing The Buying Season: Marketing Fashions to Retailers Targeting the fashion consumer Cross Channel Shopping Crossing Product Boundaries Fashion and Entertainment Counterfeit merchandise, Ethics and Enforcement of the Law Marketing Fashions Globally

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Book SynopsisThis book investigates the genesis and success of innovation in the hospitality industry as detailed in over four dozen case studies. In many of the cases studies, the innovators themselves provide the insights into their innovative inspiration and the lessons learned from the way they brought their innovative ideas to life. The cases include innovations for improved customer service, stronger human resources, and new food service and lodging concepts. While updated technology forms the basis for many of the innovations, some of the cases focus specifically on technology improvements, with a particular focus on the use of technology as a mediator in the service value chain. With the passage of several years, the book shares the outcome of the innovative concepts—most of which continue to operate. The lessons presented will provide you a valuable perspective on success through innovation, whether you are operating in the hospitality industry or another business.

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Book SynopsisThis book takes the position that organizations, such as businesses, government agencies, etc. form a special class of living system. As such they come into being, live through lifecycle stages, and can experience organizational health and various forms of organizational illness along the way. If the latter is frequent or extended, such organizations often die an untimely death. A services perspective can go a long way to combat this outcome and assist in maintaining organizational health. Allowing this perspective to permeate an organization induces a consideration of its genuine value and leads to a greater understanding of the breadth of stakeholders who are the beneficiaries of it.Productivity and services in an organization are symbiotic—and must be so in order to achieve the balance that is key to the health of each organization. A services perspective illuminates as well the pivotal role that business-to-business service providers play in ensuring that balance is achieved and maintained. This book explores these factors from the point of view of the business leader and anyone concerned with the health of any organization.

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Book SynopsisInnovation can be a challenging subject. At its worst, it is a meaningless buzzword. At its best, it is a means of driving differentiating value for an organization. But how can innovation be consistently achieved in the context of a client–service provider relationship? This publication provides a practical framework, with clear supporting recommendations, for clients and service providers to work together to overcome challenges and successfully manage, develop, and deliver innovation as a key part of their ongoing service relationship. Real-world experience, guidance, and examples are provided to assist and enable organizations to gain additional value with their service partners through delivery of innovation by design rather than by accident. Although targeted at service relationships between clients and external service providers, the content and recommendations are equally applicable and relevant for enterprises driving innovation internally or as part of a wider ecosystem.

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Book SynopsisHospitality: An Introduction introduces the concept of hospitality to the readers and presents hospitality as a service industry. It demonstrates travel and tourism as an impeccable part of the hospitality business and discusses the operational development of the hotel and lodging industry. Also discussed in the book is the food service industry and the role of technology in hospitality. The book gives much information on the aspect of leisure and recreation in hospitality and details the various trends and future aspects of the industry.

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Book SynopsisThe fastest growth in tourism is the culinary sector. Covering farmers markets, taste tours, agri-entertainment, glamping, restaurants, farm shops and more, food tourism has become both an important part of holidaying and a purpose in itself. With growth occurring in most developed countries and tourists searching out culinary tourism throughout the world, this book provides an overall direction to the development of food tourism and a section on the future of this trend.Table of Contents-: Foreword -: Preface Part I: Food Tourism And The Tourist 1: Introduction 2: The Changing Tourist Part II: Farm Produce And Agritourism 3: On-Farm Marketing and Activities 4: Off-Farm Marketing and Retailing 5: Agri-Entertainment or Agri-Tourism 6: Accommodation Part III: Food Tourism – The Wider Picture 7: Independent Garden Centres and Nurseries 8: The Food Offer Part IV: Marketing And The Future 9: Marketing 10: The Future of Food tourism Appendix 1: Culinary, Retail and Tourism Terms Appendix 2: 51 Ways to Promote Your Culinary Business to the Local Community

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Book SynopsisVisitor management may be considered as a component of destination management at all levels of a destination. It involves a wide range of stakeholders. This book demonstrates current knowledge on visitor management. Visitor Management in Tourism Destinations provides insight into critical concepts such as the visitor experience, service quality, the uses of indicators and frameworks, and interpretation. It also addresses current issues including the social and political dimensions of visitor management, the implementation of monitoring, vandalism and augmented reality. Authored by leading international researchers in the field of visitor management research, this book is primarily aimed at researchers and postgraduate students. Key Features: · Considers critical concepts and influential factors in visitor management. · Illustrates current issues in visitor management. · Research-based case studies contribute to an overall understanding of core issues. · Covers the state-of-the-art in guiding and interpretation.Table of ContentsPART I: Introduction and Foundation Chapter 1: Introduction to Visitor Management in tourism Destinations Chapter 2: Destination Management and Visitor Management: Non-convergent Literatures but Complementary Activities and Issues Chapter 3: Meeting the Challenge of Managing Visitor Experiences at Tourism Attractions Chapter 4: The Social and Political Dimensions of Visitor Management: Rural Home-based Accommodations PART II: Critical Concepts in Visitor Management Chapter 5: Indicators and Standards-Based Visitor Management Frameworks in Achieving Sustainability at Cultural Heritage Sites Chapter 6: Managing Nature-Based Visitors’ Perceived Service Quality, Satisfaction and Future Behaviour Intention Chapter 7: The Relevance of Visitors’ National Park Affinity for Effective Visitor Management in Protected Areas PART III: Current Issues in Visitor Management Chapter 8: Visitor Monitoring in the Tapajós National Forest, Brazil Chapter 9: Tourist Behaviours, Vandalism and Stakeholder Responses Chapter 10: Augmented Reality Application in Museum Visitor Experiences PART IV: The State of the Art in Guiding and Interpretation Chapter 11: Strategies for Successful Interpretation Techniques in Visitor Attractions: The Operationalization of Guided Tours in Museums Chapter 12: Using Heritage Interpretation to Manage Film-induced Tourism at Heritage visitor Attractions Chapter 13: Theories of Learning and their Application in Interpretation Chapter 14: Critical Reflections on the Role of Interpretation in Visitor Management PART V: Conclusion Chapter 15: Current Knowledge and Future Research Directions in Visitor Management

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Book SynopsisFor millennia people have travelled to religious sites for worship, initiatory and leisure purposes. Today there are hundreds, if not thousands, of religious pilgrimage routes and trails around the world that are used by pilgrims as well as tourists. Indeed, many religious pilgrimage routes and trails are today used as themes by tourism marketers in an effort to promote regional economic development. Providing a holistic approach to religious pilgrimage routes and trails, this book: - Addresses important conceptual themes such as sustainable local development, regional economic development, heritage identity and management, and promoting environmentally friendly practices; - Includes global case studies to help transfer theory into good practice; - Calls for further discussion of the importance of better planning, management, and maintenance of these routes and trails, so that the positive benefits of this type of tourism development can be fully realized. An important resource for those interested in religious tourism and pilgrimage, this book is also an invaluable collection for academics and policy-makers within heritage tourism and regional development.Table of ContentsPart I: Tourism and Pilgrimage: Theories and Methods 1: Pilgrimage Trails and Routes: The Journey from the Past to the Present 2: Religious Pilgrimage Routes and Trails as Driving Forces for Sustainable Local Development 3: Cultural Routes: Tourist Destinations and Tools for Development 4: The Role of Heritage Tourism in the Management and Promotion of Pilgrimage Trails and Routes 5: Environment and Sustainability as Related to Religious Pilgrimage Routes and Trails Part II: Regional Case Studies 6: The European Cultural Route of Saint Martin of Tours 7: The Camino de Santiago de Compostela: The Most Important Historic Pilgrimage Way in Europe 8: The Holy Grail Route: Mystic Routes and Activities to Improve Local Tourism 9: Religious Pilgrimage Routes in the Baltic Countries: History and Perspectives 10: Experiencing Religious Pilgrimage in Malta 11: Pilgrimage Routes from Central Europe and Scandinavia towards Jerusalem and Santiago de Compostela 12: The Ways to Jerusalem: Maritime, Cultural and Pilgrimage Routes 13: Palkhi: A Moving Sacred Town 14: Kashi and Cosmos, India: The Pilgrimage Circuit of the Panchakroshi Yatra 15: Pilgrimage to Mount Bromo, Indonesia 16: The Shikoku Pilgrimage: Popularity and the Pilgrim’s Transaction 17: Challenges Facing the Sustainable Development of Slave Trade Routes and Trails in Cameroon 18: The Talpa de Allende Pilgrimage Trail 19: Pilgrimage and Identity along the Mormon Trail Part III: Conclusion 20: Pilgrimage Trails and Routes: Journeys from the Present to the Future 21: Discussion Points

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Book SynopsisPraise for the previous edition: 'To write a good textbook is only possible with pedagogic sensitivity, significant educational experiences, and research practice. This book is evidence that the editors possess all three qualifications. A student-friendly publication introducing plenty of examples and case studies (and) encouraging students to acquire the skills needed... this book (is) a winner.' Annals of Tourism Research 39(3), 2012. Describing the fundamental elements of research methods for leisure, recreation and tourism, this new edition of a popular textbook is updated throughout. It covers the measurement of variables, sampling, questionnaire design and evaluation methods, and also a wider discussion of writing proposals, communicating research findings, cross-cultural research, and the use of new technologies in conducting research. This new edition includes: - new and expanded material on visual research methods, nonparametric tests and sampling to encompass growing areas of research interest; - pedagogical features and extra citations to create a cohesive learning experience for students; and - numerous examples from tourism and recreation literature in every chapter, tying theory into scenarios students could face in their careers. Written by internationally renowned researchers in an accessible style, this book introduces both undergraduate and graduate students to the vital skills they will need to succeed in the leisure, recreation, tourism and hospitality industries.Trade ReviewPraise for the previous edition: "To write a good textbook is only possible with pedagogic sensitivity, significant educational experiences, and research practice. This book is evidence that the editors possess all three qualifications. A student-friendly publication introducing plenty of examples and case studies (and) encouraging students to acquire the skills needed... this book (is) a winner."--Annals of Tourism Research 39(3), 2012Table of ContentsPART I: An Overview of Leisure, Recreation and Tourism Research 1: Research Methods for Leisure, Recreation and Tourism PART II: ABCs of Leisure, Recreation and Tourism Research 2: Leisure, Recreation and Tourism Research Design 3: Finding and Summarizing Research Literature 4: Measurement of Variables 5: Proposal Writing PART III: Research Methods and Data Collection 6: Survey Research: Sampling and Questionnaire Design 7: Qualitative Research in Leisure, Recreation and Tourism 8: Grounded Theory Methodology in Research 9: Evaluation Research Methods in Leisure, Recreation and Tourism Research 10: Experimental Research 11: Cross-cultural and Visual Research: Issues and Concerns PART IV: Analysing the Data and Testing Hypotheses 12: Summarizing Data 13: Inferential Analysis of Data 14: Relationship Analysis: t-Tests, Analysis of Variance, Cross Tabulations and Non-parametric Tests 15: Describing Linear Bivariate Relationships: Correlation Analysis 16: Factor Analytical Procedure and Scale Reliability PART V: Research Write Ups: Reporting the Results 17: Communicating Research Results

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Book SynopsisAfrica is at a critical moment in its economic development. With the recent decline of commodity prices, it has become apparent that many African economies, which are resource-based, have suffered greatly. The economies of Africa cannot be lifted up only through programs of aid. Indigenous high-impact entrepreneurs are needed, as they know how to best inspire, act as role models for other Africans and serve their fellow entrepreneurs. Entrepreneurial ventures in the financial services sector hold special importance because of the role that they play in the entrepreneurship ecosystem. Financial services are an essential element in powering entrepreneurial activity beyond resource extraction, yet in most sub-Saharan African countries, the financial services sector is relatively nascent compared to developed markets. This book highlights how this is beginning to change. With contributions from leading scholars, it provides inspiring success stories of entrepreneurial financial sector ventures that are making a lasting contribution to the economic development of various sub-Saharan African countries as well as helping the reader understand larger macro-trends.Trade ReviewContributed by business and other researchers from Africa, the US, and Europe, the 11 essays in this volume describe how entrepreneurial financial institutions have evolved in sub-Saharan Africa. They detail background on the history of the financial services sector in Africa, the importance of high-impact entrepreneurship, managing risk in entrepreneurship and the role of the insurance sector, and currency zones in French-speaking countries; case studies of high-impact entrepreneurial banks, including Fidelity Bank, Banco Atlantico, Banco Unico, and Equity Bank; and developments and trends in the financial sector that present potential opportunities, such as non-interest banking, impact investing, and crowdfunding. -- Annotation ©2017 Ringgold Inc. * (protoview.com) *Table of ContentsIntroduction - Dana T. Redford PART 1: FRAMEWORK CHAPTERS 1. The Rise of Financial Services in Africa: an historical perspective - Grietjie Verhoef 2. High-Impact Entrepreneurship and its Importance in Sub-Saharan Africa - Dana T. Redford & Christian Wolf 3. Transforming Africa through Risk Management: Insurance Matters - Craig Churchill & Alice Merry 4. The Financial Ecosystem for High-Impact Entrepreneurship in French-Speaking sub-Saharan Africa - Colette A. Alla & Constant D. Beugré PART 2: CASE STUDIES OF HIGH-IMPACT ENTREPRENEURSHIP IN BANKING 5. Atlantico: A New Benchmark for Angolan Banking - Dana T. Redford 6. Equity Bank: From Humble Beginnings to Market Leader: A High-Impact Entrepreneurial Turnaround Story - David B. Zoogah & Christian Wolf 7: Fidelity: Ghana’s Banking Success Story - Kwaku Appiah-Adu & Christopher Boachie 8 Unico: a Unique Entrepreneurial Venture in Mozambique - Daniela Costa & Dana T. Redford PART 3: TRENDS AND DEVELOPMENTS 9. Jaiz: the Birth of Non-interest Banking in Nigeria - Vrajlal Sapovadia 10. Impact Investing: Building a Better Africa - Artur Kochinyan & Dana T. Redford 11. From Harambee to Modern Crowdfunding: The Opportunities and Challenges in Sub-Saharan Africa - Christian Wolf

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Book SynopsisFully revised, Tourism, 2nd edition covers aspects of tourism from a modern perspective, providing students with a range of theoretical and research-based explanations, supported by examples, case studies and unique insights from industry representatives. The many facets of tourism management are presented in a style that is as relevant for 1st year students as it is for postgraduates. The text offers introductory definitions and detailed discussions of contemporary issues that recognize current teaching practice around the world. Covering topics such as policy and planning, heritage management, leisure management, event management and hospitality management, the book tackles the practical elements of academic tourism such as infrastructure management and economic development, together with other important contemporary issues such as sustainable development and post-tourists. This new edition also features: · Updated and new contemporary case studies, including countries such as Egypt, Croatia and The Philippines · New material on · tourism and sustainability including the SDGs · Unions in the travel and tourism sectors · Gender issues in travel and tourism · Augmented reality and robots · Prosumption and co-creation · Contributions from professionals working in the tourism industry for a real-world perspective · A fresh new layout and full colour text and figures that make it easy to locate information and aid learning · Links to new video material throughout, which provide easy access to additional content for further study This will be an essential text for all students of travel and tourism at all levels of study.Table of ContentsPART I: THE TOURISM INDUSTRY Chapter 1: The Tourism Industry Chapter 2: Economics of Tourism Chapter 3: Tourism Employees PART II: TOURISM PEOPLE Chapter 4: The Tourist Chapter 5: Tourism & Society Chapter 6: The Travel Industry PART III: TOURISM PLACES Chapter 7: Tourism Geography Chapter 8: The Tourism Destination Chapter 9: Tourism Products PART IV: TOURISM MANAGEMENT Chapter 10: Business Management Chapter 11: Managing Tourism Chapter 12: Tourism Marketing Chapter 13: Tourism Strategy PART V: TOURISM DEVELOPMENT Chapter 14: Tourism Policy & Planning Chapter 15: Sustainable Development PART VI: TOURISM FUTURES Chapter 16: Tourism Futures

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Book SynopsisThis edited text, intended to support a research-informed approach to learning and teaching, presents an array of concepts, collaborations and in-depth cases related to managing events, festivals and the visitor economy. Authors offer an array of philosophical, political, cultural, and ethical perspectives on how to achieve this across a range of contexts, from Cambodia, China, Egypt to the British cathedral city of Lincoln. Though recognising individual difference, each chapter unites in their common pursuit of supporting the United Nations Sustainable Development Goals (UNSDGs). This is significant as utilising the UNSDGs as a normative organising framework for how we all think about, plan, and manage a 'good' visitor economy is increasingly ubiquitous. It is with this in mind that each chapter provides explicit links to the UNSDGs and policy and/or practical implications, along with a series of critical self-assessment questions to reflect on the chapter's key arguments. This collection aims to satiate what appears to be an increasing appetite of readers and students alike who seek exposure to rigorous debate in and out of the classroom.Table of Contents1: Managing the visitor economy: concepts, collaborations and cases 2: Studying the complexities of events and festivals and relationships to the visitor economy 3: Creating dementia-friendly destinations in Scotland 4: (Re)visiting spaces of home: German Heimat tourists ‘returning’ to Timisoara, Romania 5: Re-inventing ‘Ice on Whyte’: how a mature winter festival sought renewal in the visitor economy 6: Flagship attraction development and destination competitiveness: the Grand Egyptian Museum, Egypt 7: Understanding generational differences in multiple place identities and the visitor economy: the case of migrants’ descendants in China 8: Managing overtourism at UNESCO sites: the case of Angkor Wat, Cambodia 9: Locals’ satisfaction and dissatisfaction with overtourism and events in Winchester, UK 10: Assessing Malta’s overtourism 11: The impact of the Rio 2016 Olympic and Paralympic Games on the visitor economy: a human rights perspective 12: Collaborating with students to provide consultancy to Lincoln City football club and the visitor economy 13: Using a student as producers approach to study visitor experiences in relation to the Magna Carta Exhibition in Lincoln, UK

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Book SynopsisFestivals and events vary from small, neighbourhood celebrations through to mega gatherings, and both can be attractive to tourists. They come with their own unique challenges and opportunities however, which means destinations must carefully consider their responsibility to local people, and host them in a sustainable manner. Divided into four sections, this book covers the sustainability, community involvement and destination-marketing aspects of festivals and events. This book: - Reviews the common trends, trajectories and competition in the event tourism market. - Discusses the role of event organizers in ensuring the sustainability of events and their destinations, including green activities and cultural preservation. - Considers the role of the community in achieving sustainability through volunteerism, heritage conservation and ensuring events boost community spirit. Covering important issues such as the marketing, branding and promotion of events, this book also unravels the opportunities and challenges associated with sustainable festivals and events. It uses an array of case studies and a global author team to provide an important resource for tourism and event researchers and professionals.Table of ContentsPart 1: Transforming Sustainability into a Strategy 1: Making Events more Resilient: Emerging Issues and Concerns 2: Managing Events and Festivals Post-COVID-19: Maintaining the Status Quo or Resetting for the Sustainability Agenda 3: Parang Music as an Attractant for Rural Development: an Example from the Village of Lopinot, Trinidad 4: Small-scale Events as a Tool for Sustainability: Prospects and Constraints 5: Festivals in Terms of Cultural Sustainability : A Research with the Perspective of Tourist Guides Part 2: Green Events and Festivals 6: Iceland Airwaves Music Festival, a Green Festival? The Dissonance Between Stakeholders 7: Music, Green Marketing and Sustainability Festivals: the Case of Rock In Rio Tourist Event 8: The Effectiveness of Organizational Absorptive Capacity on Green Innovation Performance among Event SMEs: A Comparative Study of Malaysia and Singapore Part 3: Communities, Festivals and Events 9: Inclusive Community Development Through Events: Lessons from Casual Day with Persons with Disabilities Event in South Africa 10: Boom Festival - A Study about the Evolution of Local Inhabitants’ Perceptions Between 2009 and 2021 11: Community-Initiated Event Tourism in the Global South: the Case of South Africa and the Kingdom of Lesotho 12: Heritage Sporting Events (HSEs): Issues and Prospects Part 4: Case Studies on Festival and Event Tourism Destinations: Branding and Promotions 13: Women, Religion and Festivals: Exploring Qualitative Dimensions of the Role of Women in Legends Behind the Celebration of Festivals in India 14: An Evaluation of Event Tourism in Terms of Destination Brand Value 15: Technology and Crowd Management at Events: a Case Study of Kumbh Festival in India

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Book SynopsisManaging Tourism Enterprises: Start-up, Growth and Resilience brings a new contribution to the literature on tourism management. It presents a comprehensive, educational text on the initiation, management, growth, performance and resilience of tourism enterprises in the age of digital disruption and global uncertainty. The book addresses the unique characteristics of tourism enterprises, how they are created, how they are managed, the factors that drive business performance, and how they must be innovative, resilient and adaptable in order to succeed. The content draws on empirical research, grey literature, government data and case studies to present theoretical and practical knowledge on the successful management of tourism enterprises and their role in tourism destinations. This book describes and includes essential business planning and teaching tools, such as: · The feasibility analysis, marketing plan, and strategic planning tools. · Lecture slides for each chapter. · Case studies with discussion questions. This is an essential book for undergraduate students completing 2nd and 3rd year courses on tourism management, with a focus on managing tourism enterprises; and postgraduate students undertaking courses specific to strategy and performance of tourism firms.Table of ContentsChapter 1: Conceptual Foundations of Tourism Enterprises Chapter 2: Entrepreneurship and New Ventures Chapter 3: Creativity and Innovation Chapter 4: Marketing, Service Quality and Distribution Chapter 5: Business Strategy and Growth Chapter 6: Human Capital and Human Resources- Chapter 7: Leadership for Tourism Enterprises Chapter 8: Sources of Financial Capital Chapter 9: Managing Financial Performance Chapter 10: Social Capital and Business Networks Chapter 11: Crisis Management and Entrepreneurial Resilience Chapter 12: Digital Disruption and New Business Models Chapter 13: Template 1 - Marketing Planning & Strategy Chapter 14: Template 2 - – Feasibility Analysis

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Book SynopsisThe extraordinary beauty, cultural wealth, and diversity of EU's coastal areas have designated them as one of the preferred destinations for many holiday-goers. The numerous businesses that operate in these heavily traveled areas have to struggle with other similarly-minded companies and with providing sustainable practices for the people and surrounding area. Managing, Marketing, and Maintaining Maritime and Coastal Tourism is a pivotal reference source that provides vital material on the application of multidisciplinary and interdisciplinarity logic surrounding sea tourism. While highlighting topics such as destination marketing, event management, and global business, this publication explores the dynamic capabilities and the methods of overall management of hospitality by the sea. This book is ideally designed for marketers, advertisers, tour directors, cruise directors, travel agents, port managers, coastal cities managers, event coordinators, academics, students, researchers, policymakers, public managers, and tourism entrepreneurs.

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Book SynopsisTheories within tourism can be difficult, even confusing areas to understand. Developed from the successful Portuguese textbook Teoria do Turismo, Tourism Theory provides clear and thorough coverage of all aspects of tourism theory for students and researchers of tourism. Consisting of five sections and over fifty entries, this book covers nine of the most important models in tourism study. The first three sections examine general concepts in tourism; disciplines and topics; and the tourist, which includes areas such as demand, gaze, psychology and typologies. A fourth section covers intermediation, distribution and travel, reviewing aspects such as travel agencies, tourist flows and multi-destination travel patterns. The final section encapsulates the tourism destination itself, covering organizations, the destination image, supply, seasonality and more. Encyclopedic cross-referencing between entries makes navigation easy, while in-depth analysis, exercises and further reading suggestions for each of the selected areas provide the context and detail needed for understanding. Entries can be used individually as a reference, or as part of the whole for a complete introduction to tourism theory.Table of Contents-: Introduction Section 1: Concepts 1.1: General systems theory and tourism 1.2: Hospitality 1.3: Leisure 1.4: Entertainment 1.5: Recreation 1.6: Tourism and travel 1.7: Food and beverage 1.8: Events 1.9: Landscape 1.10: Authenticity in tourism Section 2: Disciplines and Topics of Study 2.1: Jafari’s interdisciplinary model 2.2: Ethics in tourism 2.3: The anthropology of tourism 2.4: Culture and tourism 2.5: Postmodernity and tourism 2.6: Psychology and tourism 2.7: The sociology of tourism 2.8: Boullón’s theory of touristic space 2.9: Nodal functions 2.10: Tourism public policy 2.11: Tourism planning 2.12: Tourism balance of payments 2.13: Tourism satellite account 2.14: The tourism multiplier effect 2.15: Tourism administration 2.16: Tourism clusters 2.17: Tourism marketing 2.18: The economics of tourism companies 2.19: Sustainability in tourism Section 3: The Tourist 3.1: Tourism demand 3.2: Tourist experience 3.3: Determinant and motivational factors 3.4: Crompton’s destination-choice model 3.5: Schmöll’s tourism consumer choice model 3.6: Urry’s theory of the ‘tourist gaze’ 3.7: Plog’s psychographic model 3.8: Traveller typologies 3.9: Klenosky and Gitelson’s conceptual model on travel agent recommendation process Section 4: Intermediation, Distribution and Travel 4.1: Tourism distribution channels 4.2: Travel agencies 4.3: Computer reservation system 4.4: Mariot’s model of tourist flows 4.5: Campbell’s model of recreational and vacational travel 4.6: Multi-destination travel pattern models 4.7: Defert’s tourist function index 4.8: Pearce and Elliott’s trip index 4.9: Transport and tourism mobility Section 5: The Tourism Destination 5.1: Tourism destinations 5.2: Tourism organizations 5.3: Tourism destination image 5.4: Resorts 5.5: Butler’s model (tourism destination life cycle) 5.6: Prideaux’s resort-development spectrum 5.7: Tourism supply 5.8: Tourism services and facilities 5.9: Tourism infrastructure 5.10: Tourist attraction 5.11: Lodging establishments 5.12: Seasonality

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Book SynopsisThis research-based monograph presents an introduction to the concept of film-induced tourism, building on the work of the seminal first edition. Many new case studies exploring the relationship between film and TV and tourism have been added and existing cases have been updated. The book incorporates studies on film studio theme parks, the impact of film-induced tourism on communities and the effect of film on tourists’ behaviour. It introduces new content including film-induced tourism in non-Western cultures, movie tours and contents tourism. The book is an essential resource for postgraduate students and researchers in the fields of tourism, film and media studies.Trade ReviewSue Beeton has produced a seminal book on film-induced tourism, describing in a clear and stimulating way how this exciting research field has evolved over the years. While different theoretical approaches to film-induced tourism are discussed, most chapters leave from a practical, business-based perspective. This combination makes her book not only interesting but highly relevant as well. -- Stijn Reijnders, Erasmus University Rotterdam, the NetherlandsThis edition of Sue Beeton’s book is truly the only reference you will need to understand film tourism in all its complexities and subtleties. Expanded, updated, more conceptually robust and more case studies makes the book a must read. -- Bob McKercher, The Hong Kong Polytechnic University, Hong KongThis new edition of Sue Beeton’s landmark volume is much more than a book on film-induced tourism studies. It is not only the world’s latest handbook to understand the puzzling phenomena of tourism in the very complex media environment of the 21st century, but also potentially one of the most important reference books to study how destination management, community planning and intercultural communication should function in the advanced information society of the future. -- Takayoshi Yamamura, Hokkaido University, JapanSue Beeton’s new edition of Film-Induced Tourism provides a necessary and fresh outlook while being simultaneously complex, well researched and entertaining. -- Ina Reichenberger, University of Wellington, New Zealand * Journal of Tourism Futures, 2018 *...this is an excellent book which succeeds in untangling the many and varied tourism aspects of film and television and effortlessly combines applied theory, academic reflection and personal insight with considerable panache. This accessible book is required reading for anyone wanting to develop research in this area and certainly for academics who are keen to incorporate film tourism within a module or indeed to develop a teaching resource around the topic. -- Simon Curtis, University of Westminster, UK * Tourism Planning & Development, 14:3, 443-445 *Owing to its scientific grounds, the book is a must-have for researchers in the field of creative industries and cultural tourism development, but its simplicity of language complemented with good practice examples makes it highly recommendable also to cultural tourism practitioners and planners. -- Daniela A. Jelincic, IRMO, Croatia * Culturelink, May 2017 *Table of ContentsIntroduction to the Second Edition Part One: Introduction to Film-Induced Tourism 1. Popular Media and Tourism 2. Perspectives on Film-Induced Tourism Part Two: Film-Induced Tourism On Location 3. Film Images and Destination Marketing 4. Film and Place Promotion 5. Effects on Tourism 6. Effects on Community 7. Film-Induced Tourism and Community Planning Part Three: Off-Location Film Studio Tourism 8. From Themed Events to Film Studios 9. Film Studio Theme Park Success and Failings Part Four: Conclusion 10. Emerging Issues and Future Directions

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