Health systems and services Books

2711 products


  • Federalism and Decentralization in Health Care

    University of Toronto Press Federalism and Decentralization in Health Care

    Book SynopsisLooking at Canada, Brazil, Germany, Mexico, Nigeria, Pakistan, South Africa and Switzerland, Federalism and Decentralization in Health Care examines the overall organization of the health system.Table of ContentsAn Introduction to Federalism and Decentralization in Health Care Switzerland: Subnational Authority and Decentralized Health Care Health Care in Canada: Interdependence and Independence Germany: The Increasing Centralization of the Health Care Sector Pakistan: Extreme Decentralization Health Care in South Africa: Interdependence and Independence Brazil: Local Government Role in Health Care Decentralization of Health Policy and Services in Mexico Federalism and the Health System in Nigeria Federalism and Decentralization in the Health Sector: An Overview of Eight Cases

    £48.45

  • Remaking Policy

    University of Toronto Press Remaking Policy

    Out of stock

    Book SynopsisIn Remaking Policy, Carolyn Hughes Tuohy advances an ambitious new approach to understanding the relationship between political context and policy change.Table of ContentsPart I: Overview and theory Chapter One: Overview Chapter Two: Defining the Scale and Pace of Policy Change Part II: The Founding and Evolution of the Health care State to the 1980s Chapter 3: The Establishment and Evolution of the British and American Health Care States to the 1980s Chapter Four: The Establishment and Evolution of the Dutch and Canadian Health Care States to the 1980s Part III: remaking the Health Care State at the Millennium, 1987-2015 Chapter Five: British and American Health Care Reform Strategies, Late 1980s to Late 2000s Chapter Six: The American Mosaic 2009-2014 - Return to Unfinished Business Chapter Seven: The English Mosaic 2010-2014 - Evolution in Revolutionary Clothing Chapter Eight: The Dutch Blueprint 1987-2006 Chapter Nine: Canadian Incrementalism Reinforced, 1995-2004 Part IV: institutional entrepreneurs and the course of Market-oriented reform Chapter Ten: Institutional Entrepreneurs and Market-Based Reform: Theory and Experience in Britain, the Netherlands and the US Part v: Conclusion Chapter Eleven: Understanding Policy Change

    Out of stock

    £999.99

  • Nova Scotia

    University of Toronto Press Nova Scotia

    Book SynopsisTurning a critical eye to the health care system in Nova Scotia, Katherine Fierlbeck outlines the frameworks structuring provincial health care, while providing a detailed assessment of Nova Scotia's health financing, physical infrastructure, and service provision.Table of ContentsList of Figures, Tables, and Boxes Series Editor’s Foreword Preface and Acknowledgments List of Acronym 1 Introduction and Overview 1.1 Geography and sociodemography 1.2 Political context 1.3 Economic context 1.4 Health status of the population 1.5 Summary 2 Organization and Regulation 2.1 Overview and history 2.2 Organization of the provincial health system 2.2.1 The Nova Scotia Health Authority 2.2.2 Contractors (private not-for-profit) 2.2.3 Contractors (private for-profit) 2.3 Health system planning 2.4 Coverage and benefits 2.4.1 Eligibility for publicly insured benefits 2.4.2 Benefits (universal) 2.4.3 Targeted benefits for nonmedical services 2.5 Regulation 2.5.1 Providers 2.5.2 Facilities 2.5.3 Prescription drugs 2.5.4 Patient health information 2.6 Patients 2.7 Summary 3 Health Spending and Financing 3.1 Health expenditure and trends 3.2 Public revenue 3.3 Public financing flows 3.4 Summary 4 Physical Infrastructure 4.1 Hospitals and other treatment facilities 4.2 Long-term care facilities 4.3 Diagnostic facilities 4.3.1 Laboratory services 4.3.2 Diagnostic imaging 4.4 Public health facilities 4.5 Information and communications technology infrastructure 4.5.1 Core electronic information systems 4.5.2 Specialized electronic information systems 4.6 Research and evaluation infrastructure 4.7 Summary 5 Health Human Resources 5.1 Main workforce challenges 5.2 Physicians 5.3 Nurses 5.4 Other health care professionals 5.4.1 Paramedics 5.4.2 Pharmacists 5.4.3 Midwives 5.4.4 Medical laboratory technologists 5.4.5 Clinical assistants 5.4.6 Home care workers 5.5 HHR planning in Nova Scotia 5.6 Summary 6 Service and Program Provision 6.1 Public health 6.2 Primary care 6.3 Acute care 6.4 Long-term care 6.5 Prescription drugs 6.6 Workers’ Compensation Board programs 6.7 Mental health care 6.8 Dental health care 6.9 Targeted services 6.9.1 First Nations 6.9.2 African Nova Scotians 6.9.3 Acadian Nova Scotians 6.10 Palliative care 6.11 Assisted reproduction 6.12 Summary 7 Recent Health Reforms 7.1 The consolidation of district health authorities and the creation of the Nova Scotia Health Authority 7.2 The reorganization of the Department of Health and Wellness 7.3 Summary 8 Assessment of the Health System 8.1 The province’s strategic goals 8.1.1 Resource stewardship 8.1.2 Health of the population 8.1.3 Appropriate, good-quality care 8.1.4 Health system workforce 8.2 Equity in financing the health care system 8.3 Equity of access 8.4 Outcomes 8.4.1 Comparative outcomes 8.4.2 Chronological outcomes 8.4.3 Measuring and evaluating outcomes 8.4.4 User experience and satisfaction 8.5 Efficiency 8.6 Transparency and accountability 8.7 Summary 9 Conclusion Appendix: Laws on Health and Health Care in Nova Scotia References Index

    £59.50

  • Wrapping Authority

    University of Toronto Press Wrapping Authority

    Book SynopsisSince around 2000, a growing number of women in Dakar, Senegal have come to act openly as spiritual leaders for both men and women. As urban youth turn to the Fay?a Tijaniyya Sufi Islamic movement in search of direction and community, these women provide guidance in practicing Islam and cultivating mystical knowledge of God. While women Islamic leaders may appear radical in a context where women have rarely exercised Islamic authority, they have provoked surprisingly little controversy. Wrapping Authority tells these women’s stories and explores how they have developed ways of leading that feel natural to themselves and those around them. Addressing the dominant perceptions of Islam as a conservative practise, with stringent regulations for women in particular, Joseph Hill reveals how women integrate values typically associated with pious Muslim women into their leadership. These female leaders present spiritual guidance as a form of nurturing motherhood; theyTrade Review"Hill's study looks beyond the dualistic framework of inhabiting/subverting the norms and frames the pious disposition as significantly informed by materiality and conventional tropes of feminine performance. In locating the deeper nuances which engenders women’s pious narratives – marked by liminal states of trance, fissures, and transitions – the work has made a definitive contribution to the wide array of writings on gendered sacred experientialities." -- Simi K. Salim * Religion and Gender *"Hill does a good job of teasing out the diversity of women’s experiences, and his extensive knowledge of Muslim practices more broadly gives the work a useful comparative nature. This book would be especially valuable to scholars of religious studies, African Studies, anthropology, and women’s and gender studies. The chapters can stand alone so undergraduates could also read portions of the text." -- Katherine Ann Wiley, Pacific Lutheran University * Journal of Religion in Africa *Table of Contents1. An Emerging Urban Youth Movement 2. The New Muqaddamas 3. Wrapping 4. Motherhood Metamorphosis Metaphors 5. Cooking up Spiritual Leadership 6. “They Say a Woman’s Voice Is ʿAwra” 7. The Ascetic and the Mother of the Knowers Epilogue: Islam as a Numinous, Performative Tradition

    £68.85

  • Nova Scotia

    University of Toronto Press Nova Scotia

    Book SynopsisDespite notable variation in health care policy from province to province, most scholarship published on the health care system in Canada uses a broad national perspective. Focusing on the health care systems of individual Canadian provinces and territories, our new series, Health System Profiles, examines the social, political, economic, and epidemiological context of health care policy in each Canadian province. Turning a critical eye to the health care system in Nova Scotia, author Katherine Fierlbeck outlines the organizational and regulatory frameworks structuring provincial health care, while providing a detailed assessment of Nova Scotia’s health financing, physical infrastructure, service provision, and the efficacy of technological resources used in data tracking and health quality assessments. Structured for ease of comparison, Nova Scotia: A Health System Profile will, along with other volumes in the series, help scholars drawTable of ContentsList of Figures, Tables, and Boxes Series Editor’s Foreword Preface and Acknowledgments List of Acronym 1 Introduction and Overview 1.1 Geography and sociodemography 1.2 Political context 1.3 Economic context 1.4 Health status of the population 1.5 Summary 2 Organization and Regulation 2.1 Overview and history 2.2 Organization of the provincial health system 2.2.1 The Nova Scotia Health Authority 2.2.2 Contractors (private not-for-profit) 2.2.3 Contractors (private for-profit) 2.3 Health system planning 2.4 Coverage and benefits 2.4.1 Eligibility for publicly insured benefits 2.4.2 Benefits (universal) 2.4.3 Targeted benefits for nonmedical services 2.5 Regulation 2.5.1 Providers 2.5.2 Facilities 2.5.3 Prescription drugs 2.5.4 Patient health information 2.6 Patients 2.7 Summary 3 Health Spending and Financing 3.1 Health expenditure and trends 3.2 Public revenue 3.3 Public financing flows 3.4 Summary 4 Physical Infrastructure 4.1 Hospitals and other treatment facilities 4.2 Long-term care facilities 4.3 Diagnostic facilities 4.3.1 Laboratory services 4.3.2 Diagnostic imaging 4.4 Public health facilities 4.5 Information and communications technology infrastructure 4.5.1 Core electronic information systems 4.5.2 Specialized electronic information systems 4.6 Research and evaluation infrastructure 4.7 Summary 5 Health Human Resources 5.1 Main workforce challenges 5.2 Physicians 5.3 Nurses 5.4 Other health care professionals 5.4.1 Paramedics 5.4.2 Pharmacists 5.4.3 Midwives 5.4.4 Medical laboratory technologists 5.4.5 Clinical assistants 5.4.6 Home care workers 5.5 HHR planning in Nova Scotia 5.6 Summary 6 Service and Program Provision 6.1 Public health 6.2 Primary care 6.3 Acute care 6.4 Long-term care 6.5 Prescription drugs 6.6 Workers’ Compensation Board programs 6.7 Mental health care 6.8 Dental health care 6.9 Targeted services 6.9.1 First Nations 6.9.2 African Nova Scotians 6.9.3 Acadian Nova Scotians 6.10 Palliative care 6.11 Assisted reproduction 6.12 Summary 7 Recent Health Reforms 7.1 The consolidation of district health authorities and the creation of the Nova Scotia Health Authority 7.2 The reorganization of the Department of Health and Wellness 7.3 Summary 8 Assessment of the Health System 8.1 The province’s strategic goals 8.1.1 Resource stewardship 8.1.2 Health of the population 8.1.3 Appropriate, good-quality care 8.1.4 Health system workforce 8.2 Equity in financing the health care system 8.3 Equity of access 8.4 Outcomes 8.4.1 Comparative outcomes 8.4.2 Chronological outcomes 8.4.3 Measuring and evaluating outcomes 8.4.4 User experience and satisfaction 8.5 Efficiency 8.6 Transparency and accountability 8.7 Summary 9 Conclusion Appendix: Laws on Health and Health Care in Nova Scotia References Index

    £26.99

  • A Mohawk Memoir from the War of 1812

    University of Toronto Press A Mohawk Memoir from the War of 1812

    Book SynopsisA Mohawk Memoir from the War of 1812 presents the story of John Norton, or Teyoninhokarawen, an important war chief and political figure among the Grand River Haudenosaunee (or Iroquois) in Upper Canada. Norton saw more action during the conflict than almost anyone else, being present at the fall of Detroit; the capture of Fort Niagara; the battles of Queenston Heights, Fort George, Stoney Creek, Chippawa, and Lundy’s Lane; the blockades of Fort George and Fort Erie; and a large number of skirmishes and front-line patrols. His memoir describes the fighting, the stresses suffered by indigenous peoples, and the complex relationships between the Haudenosaunee and both their British allies and other First Nations communities. Norton’s account, written in 1815 and 1816, provides nearly one-third of the book’s content, with the remainder consisting of Carl Benn’s introductions and annotations, which enable readers to understand Norton’s fTrade Review“A significant achievement ... Benn’s work is a gift to those seeking to better understand the varied First Nations perspectives on the militarization and settlement of eastern North America, as well as the War of 1812 between Americans and British and their respective Native allies.” -- Carla J. Mulford, Pennsylvania State University * American Indian Culture and Research Journal *Table of ContentsAbbreviations Introduction Memoir of John Norton – Teyoninhokarawen 1. Uncertainties, Diplomacy, and the Outbreak of War, 1811-12 2. Opening Moves, Disunion, and the Capture of Detroit, 1812 3. Niagara and Victory at Queenston Heights, 1812 4. Ambiguity and Frustration on the Detroit Front, 1813 5. The Fall of Fort George, Desperate Moments, and the Battle of Stoney Creek, 1813 6. The Blockade of Fort George, Intrigue, and the Capture of Fort Niagara, 1813 7. Quebec, Burlington, and the Battle of Chippawa, 1814 8. Discredit, Battles at Lundy’s Lane and Fort Erie, Murders, and the Defence of Grand River, 1814 Epilogue Appendix A: The Six Nations Population on the Grand River, 1811 and 1814 Appendix B: John Norton’s Spelling of Native Names when it Differed from Current Practice Acknowledgements Image Credits Bibliography Index

    £26.99

  • Birthing the West

    University of Nebraska Press Birthing the West

    7 in stock

    Book SynopsisBirthing the West shows how mothers and midwives created an informal but dynamic health care system in the Rockies and Plains between 1860 and 1940. Over time, public health entities usurped their power, with lasting impacts for women, families, and American identity.Trade Review"An important and engaging read."—Meg Eppel Gudgeirsson, Journal of Arizona History"While the book is of immediate interest to scholars of women's and reproductive history, all historians of the US West and Plains would be wise to include childbirth in their accounts of the region's transformations. Childbirth is a major event in the private lives of men and women but remains at the periphery of academic history. As Jennifer J. Hill demonstrates, both the act of childbirth and its attendant cultural meanings was a central plank in the territorial expansion of the United States."—Rachel Miller, Nebraska History Magazine"This is an excellent resource book about a subject seldom in the forefront of Western literature."—Candy Moulton, True West"Hill provides a clear picture of the difficulties faced by pregnant women and the fundamentally important role that female community members—especially midwives—played in the settlement of the West."—Hannah Haksgaard, Montana: The Magazine of Western History"This book is a compelling addition to the historiography of the American West and the history of medicine. Further, it would serve as an excellent supplement to any U.S. West survey course, providing a compelling narrative to restructure how we understand the history of westward expansion, midwifery, and women's labor."—Gianna May Sanchez, South Dakota History"Birthing the West conveys how power in intimate spaces was negotiated by women and, later, men as the northern plains region of the West became increasingly incorporated into centralized power structures."—Meg Frisbee, Kansas History“Jennifer Hill puts women in the forefront of western history and shows the equal importance of women’s worlds in the settling of the West. She writes clearly, thoughtfully, and, in places, lyrically. Hill projects images wonderfully and makes her points well.”—Todd L. Savitt, author of Race and Medicine in Nineteenth- and Early-Twentieth-Century America“Hill’s work is very important to the historiography of the northern Great Plains states. Looking through the lens of childbirth provides unique perspectives on family formation, regional professionalization, and Great Plains settler colonialism. One of the exciting elements of this book is how women create community and ‘reproduce’ the state. There are good local stories here to enjoy.”—Molly P. Rozum, author of Grasslands Grown: Creating Place on the U.S. Northern Plains and Canadian PrairiesTable of ContentsList of Illustrations Acknowledgments Introduction 1. Birth in the Big Open 2. The Expertise of Women 3. Midwives among Us 4. The Practice of Birth 5. Death in the West 6. Birth Goes Public 7. Maternity Homes and Motherhood Conclusion: What We Lost Notes Selected Bibliography Index

    7 in stock

    £17.99

  • Direct Pay

    Taylor & Francis Inc Direct Pay

    Out of stock

    Book SynopsisDirect Pay: A Simpler Way to Practice Medicine examines the direct pay business model as a policy alternative and potential policy solution to the economic, technological, and sociocultural problems that have emerged for practicing physicians as a result of the Affordable Care Act. Based on a research study conducted by the author, the book addresses key research issues that are supported by theory and recent literature.The research and hypotheses presented in the text are tested and proven through a set of questionnaires, interviews with direct pay physicians, and case studies that illustrate how the subject originated and why it is gaining momentum in today's challenging health reform environment.The book provides guidance on direct pay from a public policy perspective. It examines the impact of recent health reform policies and provisions on direct pay physicians, including the individual mandate and universal coverage provisions, patient-centeredTable of ContentsIntroduction. Theories and Literature on Direct Pay. Research Objectives. Methodology. Quantitative Results. Hypothesis 1: Testing the Impact of Health Reform on Direct Pay. Hypothesis 2: Electronic Medical/Health Record (EMR/EHR) Usage, Implementation, and HIT Policy Perceptions of Direct Pay Practices. Hypothesis 3: Organizational Culture Differences across Direct Pay Practices. Qualitative Results. Interviews with Direct Pay Physicians. Final Conclusions and Policy Recommendations. References.

    Out of stock

    £31.99

  • Clinical CoManagement

    Taylor & Francis Inc Clinical CoManagement

    1 in stock

    Book SynopsisA decade ago, UK HealthCare recognized the need to reposition itself as a regional referral center, focusing on advanced subspecialty care for the entire state of Kentucky. The goal was to become a medical destination for patients from that region who needed access to specialized care.To support that goal, UK HealthCare established a virtual network of partnering provider organizations throughout Kentucky. By working together, UK HealthCare and its partners provide all Kentuckians access to the appropriate levels of care as close to home as possible.Clinical Co-Management: A Bridge to Clinical Integration and Pathway to Bundled Payments supplies a detailed view of the Clinical Co-Management Agreement (CCMA) framework. It describes how the successful implementation of CCMAs can pave the way to coordinated efforts by hospital administration and physicians to reduce cost, increase quality, and improve patient satisfaction.Detailing why CCMAs present a viaTrade Review"Cherilyn Murer and her team of experts introduced UK HealthCare to the Clinical Co-Management Agreement (CCMA), a tool that has been an excellent way for UK HealthCare to engage with its partnering organizations. A CCMA gives physicians and administrators a voice and process for aligning their respective interests and expertise through a system of protocols, outcome targets, and quality metrics."—Mark D. Birdwhistell, Vice-President for Administration and External Affairs, UK HealthCare, Lexington, Kentucky; Former Secretary of the Kentucky Cabinet for Health and Family Services"One of the assets of a CCMA is as a mechanism to validate data. The CCMA process provides a vehicle through which an organization is able to generate verifiable and vetted data that will enable the hospital to improve services, and with Cherilyn Murer and the Murer group guiding this process, my organization has seen significant benefit."—Rick Wagers, Senior Executive Vice President and Chief Financial Officer, Regional One Health"When it comes to navigating clients in today’s healthcare environment through the compliance, legal, and financial complexities of implementing clinical co-management agreements, you’re talking about only a handful of people who can accomplish that so successfully as Cherilyn G. Murer."—Dr. Michael Karpf, Executive Vice President for Health Affairs, UK HealthCare"Cherilyn has forgotten more about clinical co-management than most health care lawyers will ever know."—William E. Thro, General Counsel, University of KentuckyTable of ContentsDefining Clinical Co-Management and Its Impact on Effective and Efficient Healthcare Delivery. Clinical Co-Management in Historical Perspective. Clinical Co-Management as the Bridge Toward. CCMA: A Physician’s Perspective. Regulatory Compliance. Implementation. Clinical Co-Management Case Study. Conclusion and Next Steps.

    1 in stock

    £48.73

  • Telehealth in Rural Hospitals

    Taylor & Francis Inc Telehealth in Rural Hospitals

    Out of stock

    Book SynopsisImproving the quality of healthcare, while increasing accessibility and lowering costs, is a complex dilemma facing rural communities around the world. The Center for Rural Pennsylvania believed that telehealth, the use of electronic information and telecommunications technologies to support long-distance clinical healthcare was a viable solution so it recently provided grants to conduct a thorough investigation into the factors involved.Telehealth in Rural Hospitals: Lessons Learned from Pennsylvania reports the outcome of this year-long investigation. Illustrating telehealth implementations in rural settings, it supplies an overview of telehealth as well as an assessment of its economic impact.The book skillfully intertwines the research and academic aspects of telehealth with helpful insights from the author. One of the most important discoveries made by the author and her team of researchers is that all too often money is wasted by implementing tTable of ContentsList of Figures, List of Tables, Preface, 1 Introduction, 2 Cut to the Chase, 3 What about Healthcare?, 4 What about Telehealth?, 5 How We Did the Project, 6 Macro Analysis: A Better Approach, 7 What We Found Was Surprising, 8 The Cost of Healthcare—With Telehealth, 9 Recommendations, Appendix A: Questions and Source of Data Methods, Appendix B: Freemind Mapping, Appendix C: Interview Theme Sheets, Appendix D: Telehealth Resources and Current Status, Appendix E: Telehealth Projects in Rural Counties, Appendix F: Survey Information and Instructions, References, About the Author

    Out of stock

    £73.14

  • Mapping the Path to 21st Century Healthcare

    Taylor & Francis Inc Mapping the Path to 21st Century Healthcare

    Out of stock

    Book SynopsisThe author's previous book, Transition to 21st Century Healthcare: A Guide for Leaders and Quality Professionals, provides a high-level view of American healthcare as transitioning through a period of industrialization, breaking down the fading structures of 20th century healthcare, and paving the way for 21st century healthcare.Mapping the Path to 21st Century Healthcare: The Ten Transitions Workbook offers a review of the fundamentals of the transitional structure presented in the first book, but shifts its focus from concepts to practical application, beginning with an industrialization evaluation that serves as preparation for the transitions. This workbook provides a detailed guide to the development and use of the ten transitions that are critically important in assessing your organization''s progress in moving towards the 21st century healthcare model.Divided into four sections, the book progresses from establishing a basis for tTable of ContentsThe Guide to Mapping the Path to Twenty-First Century Healthcare. American Healthcare Development. Preparing to Transition to Twenty-First century Healthcare. Mapping Your Organization’s Transition to Twenty-First Century Healthcare. Mapping the 10 Transitions. Following the Map to Twenty-First Century Healthcare.

    Out of stock

    £37.99

  • Leading the Lean Healthcare Journey

    Taylor & Francis Inc Leading the Lean Healthcare Journey

    Out of stock

    Book SynopsisThis book reveals and describes the leadership and culture change required to remove waste from healthcare processes and eliminate the root cause of soaring costs, poor quality and safety, and limited access. The book''s delivery strategy revolves around personal and organizational stories and case studies told by physician and administrative leaders, all students of the Toyota Production System. This revised edition uniquely blends updated case studies with practical theory to describe how the healthcare value proposition can be changed by reducing waste, variation and complexity in healthcare. New to the book are chapters on clinical standard work and integration of lean and safety.Table of ContentsThe Continuous Performance Improvement (CPI) Journey. Creating High-Powered Healthcare Improvement Engines. What We Need Most We Can't Buy: Leadership and Culture Change Engaging Everyone in a Patient-Focused Culture. Transforming Doctors into Change Agents. Clinicians Engagement: CPI Applied in a Not-So-Touchy-Feely Environment. Ending the Paper Chase in the Operating Room. 5S and Demand Flow: Making Room for Continuous Improvement. Developing and Implement Pull Systems in the Intensive Care Unit. Delivering Compassionate Care through Clinical Standard Work on Rounds. Developing Standardized Inpatient Care for Patients. Change that Nourishes the Organization: Making the Totl Parenteral Nutrition (TPN) Process Safer. Eliminating Mistakes-Central Line-Associated Bloodstream Infections. Balancing the Line in Outpatient Pharmacy. Making the Right Call: The Everett Clinic Registration to Cash Value Stream. Working hard to Improve Work Flow in the Lab. Rapid Changeover in the Operating Room. CPI in Basic and Clinical Research. Integrated Facility Design at Seattle Children's Hospital. Leading Cost Reductions in Healthcare. Back from the Brink: The Jefferson Heatlhcare Turnaround. Success in Clinical Standard Work as Part of a Lean Effort. Integration of Lean Healthcare and Safety.

    Out of stock

    £999.99

  • Practical Lean Leadership for Health Care

    Taylor & Francis Inc Practical Lean Leadership for Health Care

    Out of stock

    Book SynopsisThe application of Lean tools appears relatively simple, but the change in culture required to turn Lean into a lasting success requires strong leadership. Previously published books about Lean in health care illustrate success stories, lessons learned, and challenges for the future. This book continues where those books leave off by describing the essence of and success factors for Lean in relation to leadership.Practical Lean Leadership for Health Care Managers guides you on a journey to discover the secrets of successful Lean leaders. It is about Lean in healthcare and specifically examines the demands for making Lean successful and how the manager plays a key role in achieving this. Although the book is based on the authors' experiences in health care, the principles presented are applicable in other sectors, both public and private.The book uses a case study to illustrate the results of the authors' quest for the common factors and characTable of ContentsLean in the Picture. Starting with Lean. For Better or for Worse. To the Workplace. An Inspiring Internship. Beyond the Emergency Room. Lean Leadership. Years Later. Epilogue. References. Index.

    Out of stock

    £31.34

  • Glaser on Health Care IT

    Taylor & Francis Inc Glaser on Health Care IT

    1 in stock

    Book SynopsisJohn Glaser has been an astute observer and recognized leader in the health care industry for over thirty years. He has written a regular column for Hospitals & Health Networks in which he comments on a wide range of topics, including improving organizational performance through health information technology (HIT), changes in HIT architecture, challenges in leveraging data, and the evolution of the role of IT leadership. Glaser on Health Care IT: Perspectives from the Decade that Defined Health Care Information Technology is a collection of some of the most widely read articles that have been published in H&HN Daily, H&HN Weekly, and Most Wired Online in the past decade (20052015). The columns are dated to show their original publication dates, and the material is organized into four broad themes: HIT Applications and Analytics Challenges Improving Organizational Performance through HIT IT ManageTrade Review "This book is a collection of John’s finest and most challenging work. These writings represent over a decade of self- and industry introspection and critique. Some will explore the current challenges and potential solutions we face during these transitional years; some will dissect the current policy, exploring weaknesses and errors; but all will educate and inform in a witty and thought-provoking style. Today’s challenges, just like those of the past several decades, require shared learning and understanding. These writings represent an amazing opportunity to learn and understand from one of the best. He not only helped to start us on this journey but also blazed a path of discovery and innovation."—From the Foreword by Russ Branzell, President and CEO, College of Healthcare Information Management Executives (CHIME) Table of Contents HIT Applications and Analytics Challenges. Improving Organizational Performance through HIT. IT Management Challenges. HIT Industry Observations.

    1 in stock

    £81.99

  • Change Rx for Healthcare

    Taylor & Francis Inc Change Rx for Healthcare

    1 in stock

    Book SynopsisEverywhere you look in healthcare, disruptive changes are emerging, yet the pressure to keep productivity up is ever-present. There are ways to minimize disruption and make adoption stick. Change Rx for Healthcare: Your Prescription for Leading Change showcases a case study of a large, transformational change implementing an electronic health record platform, as well as a collection of best-practice tools for leading through change or adopting change successfully. The author also includes hints on how to take learning and applying the contents to the next level and provides a detailed review of the science and profession of change adoption.This book will help any executive, physician, leader, consultant, project member, or change management professional become more familiar with the science of change and tools that make it faster and easier.Trade Review"In an era when major change initiatives cost millions of dollars and impact tens of thousands of people, adding professional change management expertise to a project team is a no-brainer investment. By engaging Dr. Killpack and using the same tools and techniques provided in this book, I was better able to leverage and enhance my overall leadership effectiveness and successfully sponsor a large, enterprise-wide change transformation"- Steve Gordon, MD, National Healthcare Principal, Point B "Leading or impacted by change in healthcare? This book is for you! This immensely practical guide is a must read for leaders, project team members, clinicians and front line staff alike. Keely delivers useful advice and tools that will improve your change game immediately. Take the mystery our of change and build confidence with Keely as your coach."- Claire McCarthy, MA, FHIMSS, CCMP, 2010 HIMSS Book of the Year Co-Author"Keely and her change team were instrumental in the success of the project. They were able to bridge the gap between Implementation (IT) and the operational teams to ensure the necessary change management factors were considered and executed. This allowed transparency with the end user and the leadership base which was a major contributing factor to the overall success of the project. Keely was an excellent resource to work with throughout the course of the project. She brought key change management expertise and drove communication, change management and system adoption experience that was invaluable to the project."- Marc Movrich, Implementation Services Director, Epic Systems"In an era when major change initiatives cost millions of dollars and impact tens of thousands of people, adding professional change management expertise to a project team is a no-brainer investment. By engaging Dr. Killpack and using the same tools and techniques provided in this book, I was better able to leverage and enhance my overall leadership effectiveness and successfully sponsor a large, enterprise-wide change transformation"- Steve Gordon, MD, National Healthcare Principal, Point B "Leading or impacted by change in healthcare? This book is for you! This immensely practical guide is a must read for leaders, project team members, clinicians and front line staff alike. Keely delivers useful advice and tools that will improve your change game immediately. Take the mystery our of change and build confidence with Keely as your coach."- Claire McCarthy, MA, FHIMSS, CCMP, 2010 HIMSS Book of the Year Co-Author"Keely and her change team were instrumental in the success of the project. They were able to bridge the gap between Implementation (IT) and the operational teams to ensure the necessary change management factors were considered and executed. This allowed transparency with the end user and the leadership base which was a major contributing factor to the overall success of the project. Keely was an excellent resource to work with throughout the course of the project. She brought key change management expertise and drove communication, change management and system adoption experience that was invaluable to the project."- Marc Movrich, Implementation Services Director, Epic SystemsTable of ContentsIntroduction. Change Is Everywhere. YOU are the People Side of Change. A Proven Approach for Successful Change Adoption. Change Adoption Methodology-Diagnostic. Change Adoption Methodology-Communications. Change Adoption Methodology- Leadership Engagement. Change Adoption Methodology-Adoption Measurement. Call to Action.

    1 in stock

    £47.49

  • The Battle for Veterans Healthcare

    Cornell University Press The Battle for Veterans Healthcare

    Out of stock

    Book SynopsisIn The Battle for Veterans'' Healthcare, award-winning author Suzanne Gordon takes us to the front lines of federal policymaking and healthcare delivery, as it affects eight million Americans whose military service makes them eligible for Veterans Health Administration (VHA) coverage.Gordon's collected dispatches provide insight and information too often missing from mainstream media reporting on the VHA and from Capitol Hill debates about its future. Drawing on interviews with veterans and their families, VHA staff and administrators, health care policy experts and Congressional decision makers, Gordon describes a federal agency under siege that nevertheless accomplishes its difficult mission of serving men and women injured, in myriad ways, while on active duty.The Battle for Veterans' Healthcare is an essential primer on VHA care and a call to action by veterans, their advocacy organizations, and political allies. Without lobbying efforts and broader public understaTrade Review""The Battle for Veterans’ Healthcare should be required reading for the Trump Administration, members of Congress, and anyone concerned about the fate of the Veterans Health Administration."—Garry Augustine, Washington Executive Director of Disabled American Veterans"""The Battle for Veterans’ Healthcare explains why the VHA’s many specialized services should be strengthened and expanded."—Michael Blecker, Executive Director of Swords to Plowshares and member of VA Commission on Care"""Suzanne Gordon skillfully rebuts the arguments of would-be privatizers, who are trying to discredit and then divert public funding from health care providers who actually care about their patients."—Phillip Longman, author of Best Care Anywhere: Why VA Health Care Is Better than Yours"

    Out of stock

    £999.99

  • More Than Medicine

    Cornell University Press More Than Medicine

    1 in stock

    Book SynopsisIn More Than Medicine, LaTonya J. Trotter chronicles the everyday work of a group of nurse practitioners (NPs) working on the front lines of the American health care crisis as they cared for four hundred African American older adults living with poor health and limited means. Trotter describes how these NPs practiced an inclusive form of care work that addressed medical, social, and organizational problems that often accompany poverty. In solving this expanded terrain of problems from inside the clinic, these NPs were not only solving a broader set of concerns for their patients; they became a professional solution for managing difficult people for both their employer and the state. Through More Than Medicine, we discover that the problems found in the NP''s exam room are as much a product of our nation''s disinvestment in social problems as of physician scarcity or rising costs.Trade ReviewThe book's important contributions are unscored by Trotter's rich prose and her exceptional ability to weave intricate stories into a compelling, nuanced portrait of 21st-century health care. She brings her research subjects to life with steady-handed critique, avoiding both unnecessarily harsh criticism and uncritical adulation. * American Journal of Sociology *Table of ContentsIntroduction 1. Nursing's Expertise 2. From Medical Work to Clinic Work 3. Organizational Care Work 4. New Boundaries, New Relationships 5. Gaining Status, Losing Ground 6. The Contraction of Social Work 7. The Misrecognition of Social Problems

    1 in stock

    £97.20

  • More Than Medicine

    Cornell University Press More Than Medicine

    5 in stock

    Book SynopsisIn More Than Medicine, LaTonya J. Trotter chronicles the everyday work of a group of nurse practitioners (NPs) working on the front lines of the American health care crisis as they cared for four hundred African American older adults living with poor health and limited means. Trotter describes how these NPs practiced an inclusive form of care work that addressed medical, social, and organizational problems that often accompany poverty. In solving this expanded terrain of problems from inside the clinic, these NPs were not only solving a broader set of concerns for their patients; they became a professional solution for managing difficult people for both their employer and the state. Through More Than Medicine, we discover that the problems found in the NP''s exam room are as much a product of our nation''s disinvestment in social problems as of physician scarcity or rising costs.Trade ReviewThe book's important contributions are unscored by Trotter's rich prose and her exceptional ability to weave intricate stories into a compelling, nuanced portrait of 21st-century health care. She brings her research subjects to life with steady-handed critique, avoiding both unnecessarily harsh criticism and uncritical adulation. * American Journal of Sociology *Table of ContentsIntroduction 1. Nursing's Expertise 2. From Medical Work to Clinic Work 3. Organizational Care Work 4. New Boundaries, New Relationships 5. Gaining Status, Losing Ground 6. The Contraction of Social Work 7. The Misrecognition of Social Problems

    5 in stock

    £17.09

  • The Caring Class

    Cornell University Press The Caring Class

    1 in stock

    Book SynopsisThe number of elderly and disabled Americans in need of home health care is increasing annually, even as the pool of peoplealmost always womenwilling to do this job gets smaller and smaller. The Caring Class takes readers inside the reality of home health care by following the lives of women training and working as home health aides in the South Bronx.Richard Schweid examines home health care in detail, focusing on the women who tend to our elderly and disabled loved ones and how we fail to value their work. They are paid minimum wage so that we might be absent, getting on with our own lives. The book calls for a rethinking of home health care and explains why changes are urgent: the current system offers neither a good way to live nor a good way to die. By improving the job of home health aide, Schweid shows, we can reduce income inequality and create a pool of qualified, competent home health care providers who would contribute to the well-being of us all. Trade ReviewSchweid treats his subjects and their community with generosity of heart and purpose. He places these women and their stories in the foreground, and the entire book benefits from that choice. Schweid approaches the dilemmas within the home health aide profession from numerous informative angles, but his writing remains broadly accessible. As a result, The Caring Class is easy to imagine in the hands of undergraduates, or even thoughtful high schoolers, studying all manner of subjects related to the social sciences or public health. * Chapter 16 *The Caring Class is an extremely readable and informative book for researchers, policymakers, and practitioners alike. [The author] provides an excellent understanding for necessary reforms at a national scale. * ILR Review *[The Caring Class] provides necessary information to understand deficiencies and challenges in the current system of home health care and a potential leverage point for building a strong workforce that is needed to have a sustainable care system where older adults who need care can continue to live in their homes with safety and dignity. * The Gerantologist *Table of ContentsIntroduction 1. Not for the Fainthearted 2. Observe, Record, and Report 3. Home Care for Sale 4. Parasites of the Elderly 5. Graduation Day 6. Welcome to These Shores 7. "I Don't Do It for the Money"

    1 in stock

    £19.94

  • A Miscarriage of Justice: Women’s Reproductive

    Stanford University Press A Miscarriage of Justice: Women’s Reproductive

    Book SynopsisA Miscarriage of Justice examines women's reproductive health in relation to legal and medical policy in Rio de Janeiro, Brazil. After the abolition of slavery in 1888 and the onset of republicanism in 1889, women's reproductive capabilities—their ability to conceive and raise future citizens and laborers—became critical to the expansion of the new Brazilian state. Analyzing court cases, law, medical writings, and health data, Cassia Roth argues that the state's approach to women's health in the early twentieth century focused on criminalizing fertility control without improving services or outcomes for women. Ultimately, the increasingly interventionist state fostered a culture of condemnation around poor women's reproduction that extended beyond elite discourses into the popular imagination. By tracing how legal thought and medical knowledge became cemented into law and clinical practice, how obstetricians, public health officials, and legal practitioners approached fertility control, and how women experienced and negotiated their reproductive lives, A Miscarriage of Justice provides a new way of interpreting the intertwined histories of gender, race, reproduction, and the state—and shows how these questions continue to reverberate in debates over reproductive rights and women's health in Brazil today.Trade Review"Roth's remarkably wide-ranging research offers a comprehensive and nuanced analysis of the science, law, politics, and lived experiences surrounding women's reproduction in Rio de Janeiro in the first half of the twentieth century. Deeply contextualized in the social, economic, and cultural history of post-abolition Brazil, A Miscarriage of Justice interrogates the dialogue between local and global histories of medical and legal sciences while maintaining focus on individual women whose reproductive lives were increasingly pathologized and criminalized. This remarkable book is sure to become required reading in the fields of Latin American and gender history."—Sueann Caulfield, University of Michigan"With straightforward elegance, Roth conveys the harsh realities of women's reproductive experiences in Brazil in a time of great social transformation. Fully accounting for the historical, political, and cultural complexities of their interactions with the larger community and the state, the author documents both change over time and the continuity of women's legal—and even existential—disenfranchisement through varying political regimes."—Julia E. Rodriguez, University of New Hampshire"In A Miscarriage of Justice, Cassia Roth provides an innovative and unique history of reproduction in Brazil, weaving together medical and legal directives on childbirth, abortion, and infanticide alongside the intimate, embodied experiences of gendered 'crimes' and social inequalities in Rio de Janeiro. Taking a broad view of reproductive health that explores motherhood, infanticide, and abortion simultaneously, Roth argues that the surveillance and criminalization of women's reproductive practices and of their racialized bodies were critical anchors of Brazilian state-building, especially during the complex years of the authoritarian Estado Novo. This is a deeply researched, sophisticated, and insightful study with significant implications for understanding reproductive justice issues even in contemporary politics."—Okezi T. Otovo, Florida International University"Told with care and from a place of deep empathy, the heartbreaking stories in Miscarriage of Justice bring Brazilian women back into their own history, which has been told about them, but rarely through and with them. While a patriarchal legal system and medical institution tightened its control around women's reproductive lives, Roth shows through these women's stories that they wrested that control back in whatever way they could."—Leila A. McNeill, Lady Science"Cassia Roth's lively and well-researched book,A Miscarriage of Justice, is a welcome addition to [writing reproduction into the history of human society]. This exploration of the politics of reproduction in twentieth-century Rio de Janeiro operates on two levels. First, the author attends to the political, medical, and legal discourses and practices that constructed and, with varying degrees of success, sought to regulate women's reproductive lives. Second, she pays careful attention to the meanings and experiences of reproduction for pregnant and parturient women themselves, as well as for their families and communities."—Nara Milanich, H-LatAm"A Miscarriage of Justice is an impeccably researched feminist history of reproduction that centers the lives and deaths of women in the Brazilian capital of Rio de Janeiro during the early 20th century...Highly recommended."—B. A. Lucero, CHOICE"A Miscarriage of Justice's main contribution lies in contextualizing the stories of women who appeared in investigations and judicial courts as suspects of abortions and infanticides and bringing their lived experiences to the forefront of the scholarship on gender, law, patriarchy, and motherhood in the twentieth-century Latin America."—Ana Paula Nadalini Mendes, Journal of Global Slavery"Perhaps most powerfully, A Miscarriage of Justice deepens our historical understanding of the repressive laws and excessive medical interventions with which Brazilian women must contend in their experiences of fertility control, pregnancy, childbirth, and motherhood today."—Adam Warren, Bulletin of the History of Medicine"This is an outstanding historical study. Cassia Roth consistently demonstrates sensitivity to complexity and nuance without losing the thread of her argument. ... A Miscarriage of Justiceis an absorbing read."—Ann Varley, Bulletin of Latin American Research"This exhaustively researched and well-written book links criminal investigations for fertility control to the advent of republicanism in Brazil after the abolition of slavery in 1888, a gradual process that began with a 'Free Womb Law' manumitting the unborn babies of enslaved women.... Using a reproductive justice frame, Roth argues that while the Brazilian state promoted motherhood during the republican period, it did not take steps to provide all mothers equal access to the ability to raise a child free of poverty."—Rachel Nolan, Latin American Research ReviewTable of ContentsIntroduction: 1. The Law of Responsibility, the Medicine of Gender, the Science of Race 2. Constructing Motherhood: Obstetricians, Politicians, and the Creation of a Reproductive Healthcare System 3. Birthing Life and Death: Childbirth, Stillbirth, and Maternal Mortality 4. A "Plague of Criminal Abortions": Fertility Control and the Consolidation of Medical Authority 5. Ouvi Dizer [Heard Said]: Rumor, Sex, and Race in the Republican Capital 6. Policing Pregnancy: Statecraft, Poverty, and Reproductive Health 7. Prosecuting Honor, Defending Madness: Abortion and Infanticide in the Courts Conclusion:

    £92.80

  • A Miscarriage of Justice: Women’s Reproductive

    Stanford University Press A Miscarriage of Justice: Women’s Reproductive

    Book SynopsisA Miscarriage of Justice examines women's reproductive health in relation to legal and medical policy in Rio de Janeiro, Brazil. After the abolition of slavery in 1888 and the onset of republicanism in 1889, women's reproductive capabilities—their ability to conceive and raise future citizens and laborers—became critical to the expansion of the new Brazilian state. Analyzing court cases, law, medical writings, and health data, Cassia Roth argues that the state's approach to women's health in the early twentieth century focused on criminalizing fertility control without improving services or outcomes for women. Ultimately, the increasingly interventionist state fostered a culture of condemnation around poor women's reproduction that extended beyond elite discourses into the popular imagination. By tracing how legal thought and medical knowledge became cemented into law and clinical practice, how obstetricians, public health officials, and legal practitioners approached fertility control, and how women experienced and negotiated their reproductive lives, A Miscarriage of Justice provides a new way of interpreting the intertwined histories of gender, race, reproduction, and the state—and shows how these questions continue to reverberate in debates over reproductive rights and women's health in Brazil today.Trade Review"Roth's remarkably wide-ranging research offers a comprehensive and nuanced analysis of the science, law, politics, and lived experiences surrounding women's reproduction in Rio de Janeiro in the first half of the twentieth century. Deeply contextualized in the social, economic, and cultural history of post-abolition Brazil, A Miscarriage of Justice interrogates the dialogue between local and global histories of medical and legal sciences while maintaining focus on individual women whose reproductive lives were increasingly pathologized and criminalized. This remarkable book is sure to become required reading in the fields of Latin American and gender history."—Sueann Caulfield, University of Michigan"With straightforward elegance, Roth conveys the harsh realities of women's reproductive experiences in Brazil in a time of great social transformation. Fully accounting for the historical, political, and cultural complexities of their interactions with the larger community and the state, the author documents both change over time and the continuity of women's legal—and even existential—disenfranchisement through varying political regimes."—Julia E. Rodriguez, University of New Hampshire"In A Miscarriage of Justice, Cassia Roth provides an innovative and unique history of reproduction in Brazil, weaving together medical and legal directives on childbirth, abortion, and infanticide alongside the intimate, embodied experiences of gendered 'crimes' and social inequalities in Rio de Janeiro. Taking a broad view of reproductive health that explores motherhood, infanticide, and abortion simultaneously, Roth argues that the surveillance and criminalization of women's reproductive practices and of their racialized bodies were critical anchors of Brazilian state-building, especially during the complex years of the authoritarian Estado Novo. This is a deeply researched, sophisticated, and insightful study with significant implications for understanding reproductive justice issues even in contemporary politics."—Okezi T. Otovo, Florida International University"Told with care and from a place of deep empathy, the heartbreaking stories in Miscarriage of Justice bring Brazilian women back into their own history, which has been told about them, but rarely through and with them. While a patriarchal legal system and medical institution tightened its control around women's reproductive lives, Roth shows through these women's stories that they wrested that control back in whatever way they could."—Leila A. McNeill, Lady Science"Cassia Roth's lively and well-researched book,A Miscarriage of Justice, is a welcome addition to [writing reproduction into the history of human society]. This exploration of the politics of reproduction in twentieth-century Rio de Janeiro operates on two levels. First, the author attends to the political, medical, and legal discourses and practices that constructed and, with varying degrees of success, sought to regulate women's reproductive lives. Second, she pays careful attention to the meanings and experiences of reproduction for pregnant and parturient women themselves, as well as for their families and communities."—Nara Milanich, H-LatAm"A Miscarriage of Justice is an impeccably researched feminist history of reproduction that centers the lives and deaths of women in the Brazilian capital of Rio de Janeiro during the early 20th century...Highly recommended."—B. A. Lucero, CHOICE"A Miscarriage of Justice's main contribution lies in contextualizing the stories of women who appeared in investigations and judicial courts as suspects of abortions and infanticides and bringing their lived experiences to the forefront of the scholarship on gender, law, patriarchy, and motherhood in the twentieth-century Latin America."—Ana Paula Nadalini Mendes, Journal of Global Slavery"Perhaps most powerfully, A Miscarriage of Justice deepens our historical understanding of the repressive laws and excessive medical interventions with which Brazilian women must contend in their experiences of fertility control, pregnancy, childbirth, and motherhood today."—Adam Warren, Bulletin of the History of Medicine"This is an outstanding historical study. Cassia Roth consistently demonstrates sensitivity to complexity and nuance without losing the thread of her argument. ... A Miscarriage of Justiceis an absorbing read."—Ann Varley, Bulletin of Latin American Research"This exhaustively researched and well-written book links criminal investigations for fertility control to the advent of republicanism in Brazil after the abolition of slavery in 1888, a gradual process that began with a 'Free Womb Law' manumitting the unborn babies of enslaved women.... Using a reproductive justice frame, Roth argues that while the Brazilian state promoted motherhood during the republican period, it did not take steps to provide all mothers equal access to the ability to raise a child free of poverty."—Rachel Nolan, Latin American Research ReviewTable of ContentsIntroduction: 1. The Law of Responsibility, the Medicine of Gender, the Science of Race 2. Constructing Motherhood: Obstetricians, Politicians, and the Creation of a Reproductive Healthcare System 3. Birthing Life and Death: Childbirth, Stillbirth, and Maternal Mortality 4. A "Plague of Criminal Abortions": Fertility Control and the Consolidation of Medical Authority 5. Ouvi Dizer [Heard Said]: Rumor, Sex, and Race in the Republican Capital 6. Policing Pregnancy: Statecraft, Poverty, and Reproductive Health 7. Prosecuting Honor, Defending Madness: Abortion and Infanticide in the Courts Conclusion:

    £23.79

  • Conflicted Care: Doctors Navigating Patient

    Stanford University Press Conflicted Care: Doctors Navigating Patient

    Book SynopsisAn eye-opening and compelling ethnography about how doctors make decisions The oath that doctors take to "do no harm" suggests that patient welfare is at the center of what it means to be a successful medical professional. It is also understood, however, that hospitals are not only vessels for medical care—they are businesses, educational institutions, and complex bureaucracies with intricate codes of etiquette that dictate how each staff member should approach situations with patients. In Conflicted Care, Hyeyoung Oh Nelson provides an in-depth look at the decision-making processes of physicians at a large, prestigious academic medical center—that she calls Pacific Medical Center—and finds that more often than not patient wellbeing is only one of several factors governing day-to-day decisions. The steps physicians take reveal a kind of hidden curriculum of the medical world, one that is guided by status and hierarchy, bureaucracy, norms for consulting with third-parties, regulations for interactions with patients, and medical uncertainty. While at an institutional and individual level patient care continues to be integral to everything the physicians do, they are forced to reconcile that vow with these other, often-conflicting internal logics. Harm, Nelson argues, is thus built into the practice of medicine in the United States. This harm can take the form of unnecessary treatments and consultations or inadequate treatment for pain to motivate specialist intervention that would otherwise be resisted. These and other practices have the overall consequence of significantly driving up inpatient care costs, which then results in patients forgoing needed, ongoing treatment once they receive their medical bills. Drawing on a deep ethnography of physicians in the Internal Medicine Service unit, Nelson offers a sharp assessment of current policies aimed at alleviating medical costs and explains why they are ineffective. She concludes by offering novel policy and practice recommendations for health care practitioners, policy makers, and healthcare institutions. Trade Review"This impressive book makes important contributions to our understanding of the different types of pressures that add to the complexity of medical care in the United States today. The close, on-the-ground description of these concerns is a valuable addition to the sociology of medicine and health."—Michael Sauder, author of Engines of Anxiety"[Conflicted Care] presents a valuable framework for a careful evaluation of factors influencing medical decision-making that can be replicated in various settings and time periods. Recommended."—R. A. Brugna, CHOICETable of Contents1. Doctors' Dilemmas 2. Conflicting Logics 3. Notation 4. Consultations 5. Discharge 6. Costs

    £60.80

  • Conflicted Care: Doctors Navigating Patient

    Stanford University Press Conflicted Care: Doctors Navigating Patient

    Book SynopsisAn eye-opening and compelling ethnography about how doctors make decisions The oath that doctors take to "do no harm" suggests that patient welfare is at the center of what it means to be a successful medical professional. It is also understood, however, that hospitals are not only vessels for medical care—they are businesses, educational institutions, and complex bureaucracies with intricate codes of etiquette that dictate how each staff member should approach situations with patients. In Conflicted Care, Hyeyoung Oh Nelson provides an in-depth look at the decision-making processes of physicians at a large, prestigious academic medical center—that she calls Pacific Medical Center—and finds that more often than not patient wellbeing is only one of several factors governing day-to-day decisions. The steps physicians take reveal a kind of hidden curriculum of the medical world, one that is guided by status and hierarchy, bureaucracy, norms for consulting with third-parties, regulations for interactions with patients, and medical uncertainty. While at an institutional and individual level patient care continues to be integral to everything the physicians do, they are forced to reconcile that vow with these other, often-conflicting internal logics. Harm, Nelson argues, is thus built into the practice of medicine in the United States. This harm can take the form of unnecessary treatments and consultations or inadequate treatment for pain to motivate specialist intervention that would otherwise be resisted. These and other practices have the overall consequence of significantly driving up inpatient care costs, which then results in patients forgoing needed, ongoing treatment once they receive their medical bills. Drawing on a deep ethnography of physicians in the Internal Medicine Service unit, Nelson offers a sharp assessment of current policies aimed at alleviating medical costs and explains why they are ineffective. She concludes by offering novel policy and practice recommendations for health care practitioners, policy makers, and healthcare institutions. Trade Review"This impressive book makes important contributions to our understanding of the different types of pressures that add to the complexity of medical care in the United States today. The close, on-the-ground description of these concerns is a valuable addition to the sociology of medicine and health."—Michael Sauder, author of Engines of Anxiety"[Conflicted Care] presents a valuable framework for a careful evaluation of factors influencing medical decision-making that can be replicated in various settings and time periods. Recommended."—R. A. Brugna, CHOICE"[Conflicted Care] provides a sociological analysis of medical practice in today's clinical setting. It is precisely written and well crafted.... [T]his book is an excellent analysis of contemporary medical decision-making in a complicated work environment."—William C. Cockerham, Contemporary Sociology"By showing that the commodification of medicine comes alive for doctors every single day, [Conflicted Care] makes a powerful case for why medical students should acquire a much better understanding of how finance shapes health care provision."—Guillermina Altomonte, Social ForcesTable of Contents1. Doctors' Dilemmas 2. Conflicting Logics 3. Notation 4. Consultations 5. Discharge 6. Costs

    £19.79

  • Global Health Studies: A Social Determinants

    John Wiley and Sons Ltd Global Health Studies: A Social Determinants

    4 in stock

    Book SynopsisA global view of health offers a richer understanding of ways of measuring, improving and sustaining health both in individual national settings and in the context of a strongly interconnected world. This book draws on social scientific insights and explanations to examine trends in global health. Moving beyond an epidemiological analysis, the authors use a social determinants framework and life course approaches to offer a critical introduction to the study of global health. Through individual chapters focusing on topics such as health policy, global governance, health systems and health-related protests, the authors present the scope of global health studies and introduce readers to broader ranging issues such as globalization and political forces. Key themes such as power, inequality and inequity - and their impact on health on a global scale - recur throughout the book. International examples and case studies are used to illustrate the discussion, which is further supported by opportunities for reflection and further reading. This book will be an important resource for students studying global health and will have broad relevance to those undertaking health, health-related and allied health professional courses.Trade Review"This is an excellent reference book for students undertaking courses in global health. It introduces them to the many diverse issues that lie under the umbrella of global health studies, while encouraging them to think critically by including a set of intermittent questions aimed at the reader." David McCoy, Queen Mary University of London "Warwick-Booth and Cross examine global health from a perspective of health equity and critical human rights. This welcome and refreshing departure challenges both learners and researchers to develop innovations for a postcolonial world. With activities to facilitate deep learning and problem solving, this text makes a valuable contribution to the curriculum of service providers and prepares students to be globally responsible citizens."Karline Wilson-Mitchell, Ryerson University

    4 in stock

    £17.81

  • Global Health Studies: A Social Determinants

    John Wiley and Sons Ltd Global Health Studies: A Social Determinants

    20 in stock

    Book SynopsisA global view of health offers a richer understanding of ways of measuring, improving and sustaining health both in individual national settings and in the context of a strongly interconnected world. This book draws on social scientific insights and explanations to examine trends in global health. Moving beyond an epidemiological analysis, the authors use a social determinants framework and life course approaches to offer a critical introduction to the study of global health. Through individual chapters focusing on topics such as health policy, global governance, health systems and health-related protests, the authors present the scope of global health studies and introduce readers to broader ranging issues such as globalization and political forces. Key themes such as power, inequality and inequity - and their impact on health on a global scale - recur throughout the book. International examples and case studies are used to illustrate the discussion, which is further supported by opportunities for reflection and further reading. This book will be an important resource for students studying global health and will have broad relevance to those undertaking health, health-related and allied health professional courses.Trade Review"This is an excellent reference book for students undertaking courses in global health. It introduces them to the many diverse issues that lie under the umbrella of global health studies, while encouraging them to think critically by including a set of intermittent questions aimed at the reader." David McCoy, Queen Mary University of London "Warwick-Booth and Cross examine global health from a perspective of health equity and critical human rights. This welcome and refreshing departure challenges both learners and researchers to develop innovations for a postcolonial world. With activities to facilitate deep learning and problem solving, this text makes a valuable contribution to the curriculum of service providers and prepares students to be globally responsible citizens."Karline Wilson-Mitchell, Ryerson University

    20 in stock

    £51.52

  • Hodder Education NCFE CACHE Level 2 Technical Award in Health and

    Out of stock

    Book SynopsisHelp students build knowledge and prepare with confidence for assessment with the essential classroom resource from Judith Adams - the only textbook tailored to the CACHE Level 2 Technical Award in Health and Social Care.- Helps students understand 'High Priority' concepts, which are all clearly identified and defined throughout the text- Shows how each topic applies in practice through 'Theory in Action' features- Stretches the most able students with extension activities- Ensures students have the support and advice to be fully prepared for assessments through the extensive experience of author Judith Adams

    Out of stock

    £32.84

  • Telebehavioral Health: Foundations in Theory and

    Cognella, Inc Telebehavioral Health: Foundations in Theory and

    Book SynopsisTelebehavioral Health: Foundations in Theory and Practice for Graduate Learners provides readers with a comprehensive overview of telebehavioral health, including definitions and concepts, the benefits and barriers associated with practice, and an interprofessional framework for telebehavioral health competencies. The competencies outlined help readers develop an engaged, ethical, and effective telebehavioral health practice.The book discusses and provides examples of the knowledge, skills, and attitudes involved in the seven telebehavioral health competency domains. The chapters include differentiated content for novice, proficient, and authority practitioners throughout, allowing readers to adjust their exposure, in terms of depth and breadth, to each topical area. The text provides an overview of the characteristics and practices unique to telebehavioral health treatment, guidance for competent evaluation and care, review of legal and regulatory issues related to the use of technology, valuable insight for telepractice development, and more.Designed to help practitioners thoughtfully consider the use of technology to support optimal therapeutic experiences for their patients, Telebehavioral Health is an ideal text for students within the discipline. It can also serve as a beneficial reference for novice and seasoned practitioners.Trade ReviewTelebehavioral Health is a thoughtful and helpful book that practitioners need today. Telehealth services have come to the forefront as a result of the COVID-19 crisis. This book is a useful resource for a practitioner trying to provide services in this brave new world." Emil Rodolfa, Ph.D., Distinguished Professor of Psychology, Alliant International University, California School of Professional Psychology

    £51.00

  • Breathtaking: Asthma Care in a Time of Climate

    University of Minnesota Press Breathtaking: Asthma Care in a Time of Climate

    Book SynopsisAnalyzing asthma care in the twenty-first centuryAsthma is not a new problem, but today the disease is being reshaped by changing ecologies, healthcare systems, medical sciences, and built environments. A global epidemic, asthma (and our efforts to control it) demands an analysis attentive to its complexity, its contextual nature, and the care practices that emerge from both. At once clearly written and theoretically insightful, Breathtaking provides a sweeping ethnographic account of asthma’s many dimensions through the lived experiences of people who suffer from disordered breathing, as well as by considering their support networks, from secondary school teachers and coaches, to breathing educators and new smartphone applications designed for asthma control. Against the backdrop of unbreathable environments, Alison Kenner describes five modes of care that illustrate how asthma is addressed across different sociocultural scales. These modes of care often work in combination, building from or preceding one another. Tensions also exist between them, a point reflected by Kenner’s description of the structural conditions and material rhythms that shape everyday breathing, chronic disease, and our surrounding environments. She argues that new modes of distributed, collective care practices are needed to address asthma as a critical public health issue in the time of climate change.Trade Review"This elegant first monograph from the Asthma Files Project is written simply for all audiences and provides five practical recommendations. Breathtaking is social science at its best: experiential, explanatory, critical, and providing ways forward. Alison Kenner herself is an active participant as community social-scientist and as partner to someone who suffers disordered breathing. She guides us vividly across scales and registers."—Michael M.J. Fischer, author of Anthropology in the Meantime"Breathtaking is a sweeping ethnographic account of asthma and its treatments that expertly traverses questions of lived experience, medical technology, and critical ecology as they bear on the epidemic of disordered breathing. Beautifully written and poignant, this book makes a robust contribution to our understanding of the health effects of environmental degradation and climate change, deepens the critiques of biomedicalization, and heralds the promise of complementary and alternative medicine."—Anthony Ryan Hatch, author of Blood Sugar"Breathtaking is an engrossing read."—CHOICE"Breathtaking presents a compelling and very readable ethnographic overview of the ways that asthma is grappled with across a variety of 21st century American contexts. This book offers an insightful and multi-faceted account of a condition that affects so many around the world."—Somatosphere"Overall, Breathtaking takes asthma from the biomedical world, and using a multi-sited ethnography, traces connections between the experience of asthma, the environment and our bodies, allowing us to imagine new carescapes that could make the world more breathable."—LSE Review of Books"In the absence of swift and uncompromising action on the part of US legislators to combat climate change, Kenner advocates democratizing access to affordable health care; integrating breathing training into the doctor’s toolkit; and enacting policy, at all levels of government, to improve the indoor environments in which we spend the majority of our time."—H-EnvironmentTable of ContentsIntroduction1. Attuning to Asthma in Time and Place2. Three Modes of Control as Asthma Care3. Counting on Breath: Making Time with Respiratory Retraining4. The Datafication of Care5. Public Health Carescapes for Climate ChangeConclusionAcknowledgmentsNotesBibliographyIndex

    £19.79

  • Medical Necessity: Health Care Access and the

    University of Minnesota Press Medical Necessity: Health Care Access and the

    10 in stock

    Book SynopsisHow the politics of “medical necessity” complicates American health care The definition of medical necessity has morphed over the years, from a singular physician’s determination to a complex and dynamic political contest involving patients, medical companies, insurance companies, and government agencies. In this book, Daniel Skinner constructs a comprehensive understanding of the politics of defining this concept, arguing that sustained political engagement with medical necessity is essential to developing a health care system that meets basic public health objectives.From medical marijuana to mental health to reproductive politics, the concept of medical necessity underscores many of the most divisive and contentious debates in American health care. Skinner’s close reading of medical necessity’s production illuminates the divides between perceptions of medical need as well as how the gatekeeper concept of medical necessity tends to frame medical objectives. He questions the wisdom of continuing to use medical necessity when thinking critically about vexing health care challenges, exploring the possibility that contracts, rights, and technology may resolve the contentious politics of medical necessity.Skinner ultimately contends that a major shift is needed, one in which health care administrators, doctors, and patients admit that medical necessity is, at its base, a contestable political concept.Trade Review"Medical Necessity brings high-level theoretical concepts to bear on the idea of necessity, showing that this uniquely important aspect of contemporary medical administration appears and recedes in relation to a set of actors—doctors, patients, insurance companies, paraprofessionals, and lawyers—who manage the classification of treatments and negotiate the technical aspects of ‘need’ within their domains."—Cindy Patton, editor of Rebirth of the Clinic: Places and Agents in Contemporary Health Care

    10 in stock

    £21.59

  • Medical Necessity: Health Care Access and the

    University of Minnesota Press Medical Necessity: Health Care Access and the

    4 in stock

    Book SynopsisHow the politics of “medical necessity” complicates American health care The definition of medical necessity has morphed over the years, from a singular physician’s determination to a complex and dynamic political contest involving patients, medical companies, insurance companies, and government agencies. In this book, Daniel Skinner constructs a comprehensive understanding of the politics of defining this concept, arguing that sustained political engagement with medical necessity is essential to developing a health care system that meets basic public health objectives.From medical marijuana to mental health to reproductive politics, the concept of medical necessity underscores many of the most divisive and contentious debates in American health care. Skinner’s close reading of medical necessity’s production illuminates the divides between perceptions of medical need as well as how the gatekeeper concept of medical necessity tends to frame medical objectives. He questions the wisdom of continuing to use medical necessity when thinking critically about vexing health care challenges, exploring the possibility that contracts, rights, and technology may resolve the contentious politics of medical necessity.Skinner ultimately contends that a major shift is needed, one in which health care administrators, doctors, and patients admit that medical necessity is, at its base, a contestable political concept.Trade Review"Medical Necessity brings high-level theoretical concepts to bear on the idea of necessity, showing that this uniquely important aspect of contemporary medical administration appears and recedes in relation to a set of actors—doctors, patients, insurance companies, paraprofessionals, and lawyers—who manage the classification of treatments and negotiate the technical aspects of ‘need’ within their domains."—Cindy Patton, editor of Rebirth of the Clinic: Places and Agents in Contemporary Health Care

    4 in stock

    £80.00

  • Living Data: Making Sense of Health Biosensing

    Bristol University Press Living Data: Making Sense of Health Biosensing

    Book SynopsisAs individuals increasingly seek ways of accessing, understanding and sharing data about their own bodies, this book offers a critique of the popular claim that ‘more information’ equates to ‘better health’. In a study that redefines the public, academic and policy related debates around health, bodies, information and data, the authors consider the ways in which the phenomenon of self-diagnosis has created alternative worlds of knowledge and practises which are often at odds with professional medical advice. With a focus on data that concerns significant life changes, this book explores the potential challenges related to people’s changing relationships with traditional health systems as access to, and control over, data shifts.Trade Review“This is an original and timely text – an absolute pleasure to read and a unique contribution to the field.” Emma Rich, University of Bath''This book presents a compelling account of people's engagements with biosensors. Drawing on their long history of research in science and technology studies, the authors elucidate how people can be helped or disappointed by these new technologies.'' Deborah Lupton, University of New South WalesTable of ContentsIntroduction: What Does Biosensing Do? Fertility Biosensing Biosensing Stress Platform Biosensing and Post- Genomic Relatedness Biosensing in Old Age Conclusion: What Might Biosensing Do?

    £43.19

  • It Shouldn't Be This Hard to Serve Your Country:

    PublicAffairs,U.S. It Shouldn't Be This Hard to Serve Your Country:

    1 in stock

    Book SynopsisKnown in health care circles for his ability to fix ailing hospitals, David Shulkin was originally brought into government by President Obama, in an attempt to save the broken Department of Veterans Affairs. When President Trump made him the first VA secretary without military experience-a fact Dr. Shulkin first learned from his television-he was as shocked as anyone.Yet this surprise was trivial compared to what Shulkin encountered as the VA secretary: a team of political appointees devoted to stopping anyone -- including the secretary himself -- who stood in the way of privatising the organisation. In this uninhibited memoir, Shulkin opens up about why the government has long struggled to get good medical care to military veterans and how the current government has stopped even trying. This is a book about the commitment we make to the people who risk their lives for our country, how and why we've failed to honour it and why the new administration is making things worse than they've ever been.

    1 in stock

    £22.50

  • Pandora's Gamble: Lab Leaks, Pandemics, and a

    Little, Brown & Company Pandora's Gamble: Lab Leaks, Pandemics, and a

    5 in stock

    Book SynopsisA 'remarkable book.' - The New York TimesThis fearless, deeply reported book about laboratory accidents asks the haunting question some elite scientists don't want the public to entertain: Did the COVID-19 pandemic start with a lab leak in Wuhan, China?This is an obvious question. Yet there's been an extraordinary effort by government officials in China, as well as leading scientific experts in the United States and around the world, to shut down any investigation or discussion of the lab leak theory. In private, however, some of the world's elite scientists have seen a lab accident as a very real and horrifying possibility. They know what the public doesn't. Lab accidents happen with shocking frequency. Even at the world's best-run labs.That's among the revelations from Alison Young, the award-winning investigative reporter who has spent nearly 15 years uncovering shocking safety breaches at prestigious U.S. laboratories for USA Today and other respected news outlets.In Pandora's Gamble, Young goes deep into the troubling history -- and enormous risks -- of leaks and accidents at scientific labs. She takes readers on a riveting journey around the world to some of the worst lab mishaps in history, including the largely unknown stories of the lab workers at the U.S. Army's Camp Detrick who suffered devastating infections at alarming rates during World War II. And her groundbreaking reporting exposes for the first time disturbing new details about recent accidents at prestigious laboratories - and the alarming gaps in government oversight that put all of us at risk. Sourced through meticulous reporting and exclusive interviews with key players including Dr. Anthony Fauci, former CDC Director Tom Frieden and others, Young's examination reveals that the only thing rare about lab accidents is the public rarely finds out about them. Because when accidents happen, powerful people and institutions often work hard to keep the information secret.

    5 in stock

    £22.50

  • Transforming Healthcare Organizations

    John Wiley & Sons Inc Transforming Healthcare Organizations

    Book SynopsisThe Effects of Transformation In Transforming Healthcare Organizations, the authors assert that only leaders who are willing to pursue innovation and creativity can effect a transformation--and they describe the knowledge, skills and attitudes necessary for success. This important study presents healthcare executives with practical, step-by-step guidance on recognizing the need for change, developing a vision for the future based on working models of success, and gaining the support of others in realizing this vision.Trade Review"Key members of one of the most innovative and progressive hospital management teams in the United States offer their advice on strategies for helping hospitals to reach new levels of performance through modern methods of management of quality and productivity. This book is a valuable resource for health care managers." --Donald M. Berwick, M.D., Harvard Community Health PlanTable of Contents1. The Challenge of Organizational Excellence in Healthcare Organizations 2. Catalysts for Change in the Healthcare Environment 3. Anticipating and Adapting to Changing Requirements 4. Revitalizing the Organization's Mission and Values 5. Establishing a Total Quality Process 6. Building a Culture of Continual Improvement 7. Promoting Innovation and Creativity 8. Reorganizing the Way People Work and Interact 9. Promoting Success as Everyone's Role 10. Improving Cost-Effectiveness 11. Managing with Quantitative and Qualitative Information 12. Rethinking Strategies for Leadership Effectiveness 13. Ensuring Organizational Excellence Resource: Action Steps of Transformation

    £54.86

  • Collaborative Management in Health Care:

    John Wiley & Sons Inc Collaborative Management in Health Care:

    Book SynopsisShows how health care administrators and clinical leaders can improve organizational effectiveness and responsiveness by fostering collaboration among different disciplines within their institutions. Provides six original case studies that show how integrative approaches can be applied in practice. Offers useful guidelines for choosing people to serve in key integrative positions, supporting the new structure through reward and information systems, and carrying out the change process.Table of ContentsPart One: Effective Organization Design and Change 1. The Challenges of Improving Organization Effectiveness 2. The Continuum of Organization Structures 3. Leadership Skills for Integrative Managers 4. Reward Systems That Support Integrative Management andChange 5. Matching Integrative Structures and Information Systems 6. Implementing (and Surviving) the Change Process 7. Product Line Management: A Special Case of Integration Part Two: From the Field: Lessons in Design andImplementation 8. Are Two Hats Better Than One? Biscayne Hospital 9. Involving Physicians and Trustees: Philadelphia Hospital MedicalCenter 10. Multiple Approaches to Integration: Hilltop HealthServices 11. Managing Key Factors in a Triad Structure: Bayview MedicalCenter 12. Strengths and Disadvantages of a Service Line Structure:Hanna-Thorndike Hospital 13. Implementing an Integrative Structure: Waller MemorialHospital 14. Using Organization Design to Facilitate Innovation

    £64.76

  • Creating the New American Hospital: A Time for

    John Wiley & Sons Inc Creating the New American Hospital: A Time for

    Book SynopsisTransforming the American Hospital Provides an exciting, values-centered approach to leadingorganizational change that produces rapid and lastingresults. --Coyla Anderson, executive vice president, operations, Holy CrossHealth System At a time when the health care industry is going through acrisis--closures, layoffs, soaring costs, dissatisfied customers,and increased turnover--some hospitals have dramatically improvedquality, productivity, and profitability. How? They have met the challenges of operating in today's health careenvironment through a complete, revolutionary transformation in howhospitals are managed. This book offers health care leaders anin-depth picture of how this new hospital operates and presentsdetailed, proven guidance for undertaking the transition.Trade Review"This hands-on guidebook is full of useful suggestions for makingAmerica's hospital's the caring--and cost-effective--places theyshould be. From managing by key results areas to employeeempowerment to strategies for putting the customer first, ClaytonSherman brings the best of new management wisdom to health care."(Rosabeth Moss Kanter, author of When Giants Lean to Dance andcoauthor of The Challenge of Organizational Change) "A superb book, containing many ideas that will ensure the successof those who manage hospitals. A thought-provoking book written ata most appropriate time as our nation moves forward with muchneeded health reform." (Richard E. Meiers, president and CEO,Hawaii Hospital Association) "Provides an exciting, values-centered approach to leadingorganizational change that produces rapid and lasting results. Mustreading for the emerging health care leaders of the next century."(Coyla Anderson, Executive vice president, operations, Holy CrossHealth System) "As hospitals enter into a period of substantial health carereform, Creating the New American Hospital provides hospitalleaders, trustees, medical staffs, and other personnel withpractical guidelines for ensuring that quality health care isdelivered in an affordable and effective way." (Terry TownsAnd,CAE, president and CEO of the Texas Hospital Association)Table of ContentsBUILDING A BRIGHTER FUTURE FOR AMERICAN HEALTH CARE. Why Hospitals Fail. Reinventing the American Hospital. HOW THE NEW AMERICAN HOSPITAL FUNCTIONS. Unleashing People for Contribution. Delivering the Service Strategy. The Quality-Productivity-Innovation Equation. A Streamlined Management System. Optimizing Organizational Structure. SUCCEEDING IN ORGANIZATIONAL RENEWAL. Leading the Transition. Managing Wide-Scale Change and Reconstruction. Preparing for Transformation. Implementing the Renewal Strategy. Accelerating the Change Process. Driving Change with Rewards.

    £56.66

  • Restructuring Health Care: The Patient-Focused

    John Wiley & Sons Inc Restructuring Health Care: The Patient-Focused

    Book SynopsisA Patient-Focused Paradigm Brilliant and timely, thoughtful and practical. Regradless of the final shape of health care reform in the U.S., the patient-focused idea can and must be implemented. Bravo! --Tom Peters, coauthor of In Search of Excellence and author of Liberation Management This in-depth book offers advice on how health care operations can shift from hierarchical organization structures to patient-focused approaches. Uses a wealth of examples to illustrate the challenges faced by organizations that have undertaken this type of restructuring.Trade Review"Philip Lathrop's book is brilliant and timely, thoughtful, and practical. Regradless of the final shape of health care reform in the U.S., the patient-focused idea can and must be implemented. Bravo!" (Tom Peters, coauthor of In Search of Excellence and author of Liberation Management)Table of Contents1. What's the Big Problem? 2. The Nature of Structural Change. 3. Compartmentalization and Its Discontents: High Cost and Poor Service. 4. Patient Focus Begins with Demand. 5. The Structure of a New Paradigm. 6. Patient Aggregation: From Nursing to Patient Care Centers. 7. Initial Deployment Decisions. 8. Enablers for Change. 9. Does It Work? Epilogue: The Patient-Focused Enterprise.

    £62.65

  • Public Relations in Health Care: A Guide for

    John Wiley & Sons Inc Public Relations in Health Care: A Guide for

    1 in stock

    Book SynopsisThis comprehensive guide to everything you need to know about PR provides a theoretical overview and practical advice for PR professionals new to health care and new ideas and insights for veterans. The authors explain how the PR function can contribute to the success of the contemporary health care organization.Table of ContentsList of Figures and Tables. About the Author. Preface. Acknowledgments. 1. Introduction. 2. The Role of Public Relations in Health Care. 3. Integrating the Public Relations Function within the Organization and the System. 4. Senior Public Relations Officer-CEO Relationship. 5. Organizing the Public Relations Function. 6. Public Relations and Institutional Planning. 7. The Role of Research in Health Care Public Relations. 8. Developing Stakeholder Relationships: The Core of Health Care Public Relations. 9. Identifying and Managing Issues. 10. Community Relations. 11. Media Relations. 12. Crisis Communication. 13. Publications. 14. Marketing Communications. 15. Other Public Relations Methods. 16. Relationships with Special Audiences: Employees. 17. Relationships with Special Audiences: Customer (Patients, Members, Subscribers, Families). 18. Relationships with Special Audiences: Physicians. 19. Relationships with Special Audiences: Payers and Intermediaries (Employers, Insurers, and Managed Care Organizations). 20. Building Relationships with Special Audiences: Legislators and Policy Makers. 21. Special Challenges: Ethical and Legal Issues. 22. Evaluation. 23. Looking Ahead. Appendix A. Community Assessment: A Model "How-To" Based on Two Communities' Experience. Appendix B. General Guide for the Release of Patient Information by the Hospital. Appendix C. Riding the Wave: The Future of Health Care Marketing and Public Relations.

    1 in stock

    £73.10

  • Investing for Business Value: How to Maximize the

    John Wiley & Sons Inc Investing for Business Value: How to Maximize the

    Book SynopsisGuidelines for Improving Your Return on Investments Learn how to lower financial risk with these strategies for benefits-based information technology (IT) investment planning. The authors provide a centralized framework for establishing IT requirements and making sound IT investment decisions. The book also leads you in identifying objectives and focusing on the middle steps of IT planning--from formulating investment guidelines to determining return on investment expectations. With case studies and a useful glossary, this easy-to-understand tool is ideal for the expert and novice alike.

    £49.46

  • The Politics of Health Policy: The U.S. Reforms,

    John Wiley and Sons Ltd The Politics of Health Policy: The U.S. Reforms,

    Book SynopsisThis book analyzes the federal health policies followed by Reagan, Bush, and Clinton and by the Democratic-controlled Congress. The book shows the connection between the crisis of health care and the correlation of class forces in America. Addresses one of the key areas of contemporary public policy in the US, challenging complacent assumptions and demonstrating the enduring popularity of the welfare state The author was part of the Clinton team responsible for health reform Trade Review"The Politics of Health Policy constitutes an important contribution to the debate of a crucial issue. However, the reach of Professor Navarro's book goes well beyond health policy: it is also a powerful and well-documented rebuttal of the many obfuscations which mask the reality of politics in the United States. It offers a sustained and effective challenge to conventional thinking and deserves very close attention." Ralph Miliband "This book should become a very interesting reference in the growing literature of the welfare state. Navarro's way of analyzing health and social policy issues, while well accepted in Europe, is not frequently heard in the US. His is a strong voice of a committed social reformer speaking with the force of an empirical scientist." Professor Goran Therborn, Gothenburg UniversityTable of ContentsIntroduction: The Politics of the US Welfare State. 1. The 1980 and 1984 US Elections and the New Deal: An Alternative Interpretation. 2. Class Politics and Social Movements in the US. 3. The 1988 US Elections - The Primaries: The Rediscovery of the National Health Program by the Democratic Party, A Chronicle of the Jesse Jackson Campaign. 4. The 1988 Presidential Election. 5. The Welfare State and Its Redistributive Effects: Part of the Problem or Part of the Solution?. 6. Production and the Welfare State: The Political Context of Reforms. 7. Why Some Countries have National Health Insurance, Others Have National Health Services, and the US Has Neither. 8. The 1992 Presidential Election and the Clinton Adminstration Policies: The Politics of Health Care Reform.

    £38.90

  • Case and Care Management

    Emerald Publishing Limited Case and Care Management

    Book SynopsisThis is the sixth volume in a series dedicated to publishing current research and conceptual papers in the broad ranging area of the sociology of health.Table of ContentsOrganisational theory in the case and care management of health care, Gary L. Albrecht and Karen E. Peters; com-munities of care - a theoretical perspective on case manage-ment models in mental health, Bernice A. Pescosolido, Eric R. Wright and Patrick Sullivan; case management across organ-isational boundaries, Susan Hughes; case management - it is "cost" management for employee health benefits?, Judith Barr; professionals and laypeople in the management of a chronic illness in children - the care performed by families compared to medical teams, Renee Waissman; community-based case management for active injecting drug users, Judith A. Levy, Teri Strenski and Daniel J. Amick; developing community resources for a stigmatised population, Lawrence J. Ouellet, Matta Kelley, Andrea Coward and W. Wayne Wiebel; case manager and client - process analysis of the relationship in a short-term programme for drug injection users and sex partners, Victor Lidz and Martin Y. Iguchi; the impact of short term case management on cancer patients' needs and quality of life, Vince Mor, Margaret Wool, Edward Gundagnoli and Susan Allen; assessing the implementation of a case management intervention for the homeless, Cheryl I. Hultman, Kendon J. Conrad, Annie R. Pope, William C. Baxter, Joe Lisiecki and Phil Elbaum; database management systems for case management programmes, Colleen Monahan, Mary Szpur, Rosemary Manago, and Kathryn Smith; evaluating the cost effectiveness of case management, Robert J. Rydman.

    £85.99

  • Alternative Health Care

    Temple University Press,U.S. Alternative Health Care

    1 in stock

    Book SynopsisIn November of 1998 The Journal of the American Medical Association devoted an entire issue to alternative medicine for the first time in its publishing history. According to survey results reported in the journal, 83 million Americans used some form of alternative medicine to preserve and maintain their health in 1997, a sharp increase from the 61 million who turned to alternative forms of care in 1990. Michael S. Goldstein's Alternative Health Care is the first comprehensive account of the growing presence of alternative medicine in American society. Beginning with the basic premises of alternative medicine, Goldstein's book examines the clinical, economic, and political realities of the broad range of alternative care options and practices in the United States and explains why alternative medicine has become a viable choice for so many people who are ill or who seek to remain healthy. Bringing history, policy, practice, personal experience, and in-depth sociological analysis together into one comprehensive volume, Goldstein -- one of the first recipients of funding from the National Institute of Health for research on alternative medicine -- also studies the complexities of the relationship between spirituality and alternative medicine and the changing role of alternative medicine in the larger context of American health care. Probing such issues as the corporatization of medicine, the role of alternative medicine in health care, and the dynamic relationship between conventional and alternative treatments, Goldstein's Alternative Health Care is more than the long-awaited introduction to the many forms of alternative medicine. It is also the measure of the implications of such care for practitioners, businesses, policymakers, and patients alike. Alternative Health Care is the definitive guide for the millions of Americans interested in alternative medicine and treatment, American health care, the sociology of medicine, and American social issues.Trade Review"An important book and an informative, challenging and fun read. Goldstein's Alternative Health Care is the first, and greatly needed, extended overview of alternative health care, its development, and its impact." -Alexandra Todd, Professor and Chair of Sociology at Suffolk University "...[C]learly supportive of alternative medicine, [Goldstein] provides a logical explanation for its popularity that might enlighten its opponents. He explains alternative health care in the context of the problems with conventional health care. Indeed, looking at how these two worlds fit together or react to each other yields valuable information on how each field can respond better to patients." -Los Angeles Times "The author looks at the ethos of alternative medicine and examines broader questions of a possible 'paradigm shift' in medicine and whether alternative medicine might be integrated into mainstream medicine, given the current state of health care. Goldstein describes the range of alternative care, explores its popularity, its relation to spirituality, and its place in both the medical market and the current political climate." -The Hastings Center ReportTable of ContentsCONTENTS The Emergence of Alternative Medicine Victims of Medicine Mind and Body Health and Community Preventing versus Curing Crisis and Change in the Health Care System The Synergy of Complaint: Birth of a Grievance The Core of Alternative Medicine: Age Old Wisdom Made New Holism The Interpenetration of Mind, Body, and Spirit Health as a Positive State on a Continuum with Illness Life Suffused by the Flow of Energy Vitalism The Healing Process The Core of Alternative Medicine Medicine and the Spirit Spirituality in America Science and Spirit Conventional Medicine's Response Turning Religion into Medicine Turning Medicine into Religion Spirituality's Impact on the Future of Alternative Medicine Is There Really an Alternative Medicine? Alternative Medicine as a Professional Entity Gaining Legal Acceptance Recognition by Conventional Medicine The Mass Media and the Public Alternative Medicine as an Identity Freedom and Health The Politics of Alternative Medicine: Personal and Practical The Personal as Political Taking Responsibility: Community Empowerment and Coalitions Counterculture Politics Practical Politics Certification and Credentialing Licensure and Power Evaluating Alternative Approaches Federal Legislation The Office of Alternative Medicine (OAM) Alternative Medicine, Mainstream Markets Alternative Medicine as Small Business Alternative Medicine as Big Business The Convergence into Mainstream Health Care Alternative Medicine as Corporate Medicine From Care to Commodity The Future of Alternative Medicine Assimilation and Cooptation: An Identity Movement

    1 in stock

    £25.19

  • Safeguarding The Health Sector In Times Of

    Africa World Press Safeguarding The Health Sector In Times Of

    1 in stock

    Book SynopsisA fresh look at the relationships between macroeconomic policy and the health sector. Includes country studies from India, Thailand, Mexico, Columbia and Zimbabwe.

    1 in stock

    £25.46

  • The Conversation: A Revolutionary Plan for

    Bloomsbury Publishing USA The Conversation: A Revolutionary Plan for

    1 in stock

    Book Synopsis

    1 in stock

    £12.34

  • The Price We Pay: What Broke American Health

    Bloomsbury Publishing USA The Price We Pay: What Broke American Health

    2 in stock

    Book Synopsis

    2 in stock

    £16.14

  • Medical Gaslighting

    BenBella Books Medical Gaslighting

    1 in stock

    Book SynopsisOur healthcare system is broken. But it doesn't have to break you. This practical, realistic guide is designed to help women fight medical bias and neglect in order to get the care they need - and deserve.

    1 in stock

    £17.09

  • Unavoidably Unsafe

    Skyhorse Publishing Unavoidably Unsafe

    Out of stock

    Book Synopsis

    Out of stock

    £999.99

  • Global Health Watch 3: An Alternative World

    Bloomsbury Publishing PLC Global Health Watch 3: An Alternative World

    1 in stock

    Book SynopsisIn an increasingly globalised world with new cross-border threats to public health and widening disparities between populations, civil society actors are challenging the existing structures of global health policies. Like its critically acclaimed predecessors, this third volume of Global Health Watch covers a comprehensive range of topics, including access to medicines, mental health, water and sanitation, nutrition, and war and conflict. Unlike most documentations of global health, it also draws attention to the politics of global health and the policies and actions of key actors. Global Health Watch books are the definite independent sources of data on global health, and this third volume offers unique and essential information for anyone working in the field.Trade ReviewAn incisive socio-political critique of contemporary global health issues which focuses on determinants rather than diseases, enables the reader to unravel the complexity of global economic governance of health, and helps us understand why appalling health inequities persist across and within nations * a must-read for anyone involved or interested in public health.' *... an important contribution to understand the overwhelming health problems and their relation to the globalised oppressive world economy * Asa Cristina Laurell, former Secretary of Health of Mexico City and Secretary of Health of the Legitimate Government of Mexico. *'Global Health Watch 3' provides the thorough and provoking overview of Global Health issues that we have come to expect from the series. The case studies of change in action provide powerful evidence that poverty and inequity are neither inevitable nor insurmountable, and my students are going to relish debating the feasibility of redesigning health and healthcare using the alternative blue-print suggested in the latter half of the book. * Dr Jolene Skordis-Worrall, Lecturer in Health Economics, UCL Institute for Global Health *Excellent ... I highly recommend this treasure trove, which is full of food for thought, to scholars and health workers alike * Dr Maria Isabel Rodriguez, Rector of University of El Salvador 1999-2007 *The Global Health Watch confirms the failure of the UN, the capitalism and the liberal democracy. It also convinces us that we shall need a radically new manner of thinking if mankind is to survive. * Dr. Suwit Wibulpolprasert, MD., Senior Advisor on Disease Control, Ministry of Public Health, Thailand *Provides us with compelling evidence about all that is wrong with the governance of health care systems across the world. At the same time it also provides us with hope, in the many stories about what can be done and what is being done. The challenge before us is to act decisively on the evidence provided. * Dr.Hafden Mahler former Director General of World Health Organization *It is very good to see issues of trade and globalization reflected prominently in a report aimed at health professionals. Global Health Watch provides them with a resource to engage in debates about these non-clinical, structural determinants of poor health. * Martin Khor, Director, Third World Network *Combines academic analysis with a call to mobilize the health professional community to press for improvements in global health and justice. I hope it will be read by many health professionals in rich and poor countries alike. * Professor Andy Haines, Dean, London School of Hygiene & Tropical Medicine *Governments and intergovernmental organizations have structured our social world so that half of humankind still lives in severe poverty. These global poor suffer vast health deficits. This greatest moral outrage of our time will continue until citizens reflect on its causes and firmly place the human rights of the global poor on the political agenda. Global Health Watch is a courageous and promising effort in this direction. * Thomas Pogge, Professorial Research Fellow, Centre for Applied Philosophy, Australian National University *Since 2005, when the first edition of Global Health Watch was launched in Cuenca, Ecuador, each new edition has provided an entirely new and stirring account of creativity and courage from peoples and communities in all corners of the world, as they relentlessly struggle against the wide-ranging, criminal path of capitalism, rapaciously determined to cause ever more suffering and death. GHW-3, surpassing its forerunners, masterfully addresses the relationship among health, health inequalities and their social determinants with exceptional scientific rigor, providing us with an indispensible reference for academics, activists, policy-makers, leaders, government officials, and students. Each section in the book objectively describes and supports the facts, while also unmasking the underlying processes, laying out new paths, and evaluating proposals. Reading the GHW-3 is a necessary step in understanding how challenging and urgent change is, but that it is increasingly necessary for the survival of our planet Earth. * Vice Health Minister of El Salvador, Dr. Eduardo Espinoza *A very good reference for people working in areas affecting the health of populations. It deals with some of the most important issues in today's world. I highly recommend it. * Vicente Navarro, Editor-in-Chief, International Journal of Health Services *Table of ContentsIntroduction Section I: The Global Political and Economic Architecture A.1 Economic Crisis and Systemic Failure: Why we need to rethink the global economy Section II: Health Systems - Current Issues and Debates B.1. Primary Health Care: A Review and Critical Appraisal of its Revitalization B.2 Financing Health Care: Aiming for long-term solutions B.3 Health Financing Models that Make Health systems work: Case Studies from Costa Rica, Sri Lanka, Thailand B4 Dysfunctional Health Systems: Case Studies from China, India, US B5 Achieving a shared goal: Free Universal Health Care in Ghana B6 Maternal Mortality: Need for a broad framework of intervention B7 Research for Health B8 Pandemic Influenza Preparedness: In Search of A Global Health Ethos B9 Mental Health and Equality Section III: Beyond Health Care C1 The Global Food Crisis C2 Conflict, Information and Right to Health C3 Trade and Health C4 The Future is Now: Genetic Promises and Speculative Finance C5 Climate Crisis C6 Challenging the Population Climate Connection Section IV: Watching D1 WHO: Captive to Conflicting Interests D2 UNICEF and the Medicalisation of Malnutrition in Children D3 Conflict of Interest Within Philanthrocapitalism D4 The Pharmaceutical Industry and Pharmaceutical Endeavour D5 Health and Global Security: Reasons for Concern D6. International Health Partnerships+: Glass Half Full or Half Empty D7. New Reproductive Technologies Section V: Resistance, Actions, and Change E1 The Movement for Change E2. The Right to Health: From Concept to Action E3. Cuba's International Co-operation in Health

    1 in stock

    £26.99

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