Description
Book SynopsisThe Effects of Transformation
In Transforming Healthcare Organizations, the authors assert that only leaders who are willing to pursue innovation and creativity can effect a transformation--and they describe the knowledge, skills and attitudes necessary for success. This important study presents healthcare executives with practical, step-by-step guidance on recognizing the need for change, developing a vision for the future based on working models of success, and gaining the support of others in realizing this vision.
Trade Review"Key members of one of the most innovative and progressive hospital management teams in the United States offer their advice on strategies for helping hospitals to reach new levels of performance through modern methods of management of quality and productivity. This book is a valuable resource for health care managers." --Donald M. Berwick, M.D., Harvard Community Health Plan
Table of Contents1. The Challenge of Organizational Excellence in Healthcare Organizations
2. Catalysts for Change in the Healthcare Environment
3. Anticipating and Adapting to Changing Requirements
4. Revitalizing the Organization's Mission and Values
5. Establishing a Total Quality Process
6. Building a Culture of Continual Improvement
7. Promoting Innovation and Creativity
8. Reorganizing the Way People Work and Interact
9. Promoting Success as Everyone's Role
10. Improving Cost-Effectiveness
11. Managing with Quantitative and Qualitative Information
12. Rethinking Strategies for Leadership Effectiveness
13. Ensuring Organizational Excellence
Resource: Action Steps of Transformation
