Economics Books

Book SynopsisAs technology evolves, it can be difficult to maintain a competitive edge. The management of intangible resources like competence, relationships, brands, processes and systems becomes increasingly important in such a world. Intellectual Capital as a Management Tool reviews the evidence to demonstrate where the intellectual capital view of the firm has made major contributions. The book introduces an updated version of the Intellectual Capital Navigator as an operational tool to help managers maximise value generation from an organisations portfolio of diverse resources. This tool is the only tool that enables organisations to use the resource based view of the firm in an operational way. The book also discusses future developments of the Intellectual Capital Navigator, increasing its precision around the financial aspects of the organisation.The book has broad application across all types of organisations and in all operating environments and is vTrade Review'Filling a gap in the intellectual capital field, the book reviews critical developments in the field in the last two decades and discusses future versions of the Intellectual Capital Navigator and the Effector. Academics, researchers, students and managers and business leaders will benefit from the innovative views and insights as well as practical lessons.' - Patricia Ordóñez de Pablos, The University of Oviedo, SpainTable of ContentsChapter 1: The Evolution of the Intellectual Capital Perspective; Chapter 2: The Contribution of The Intellectual Capital View of The Firm to Key Business Issues; Chapter 3: The Intellectual Capital Navigator as a Strategic Tool; Chapter 4: Analyses Using the Navigator and the Effector

Read more less

Book SynopsisThis unique collection of contemporary international public relations (PR) case studies gives the reader in-depth insight into effective PR practice in a range of organizational contexts. The global cases demonstrate the breadth and sophistication of the public relations function, both in public and private sector organizations.This fully updated third edition of Public Relations Cases offers fresh perspectives on the changing face of contemporary public relations and the development of PR and communication strategies. Addressing the gap in PR literature, it examines political systems, climate, media ownership and structures, as well as the social values and economic conditions which shape the role and work of PR practitioners. The book follows a four-part analytical model CDAO (Context, Decisions, Actions and Outcomes) to successfully identify the key points of comparison between cases to uncover how and why particular events occur and, critically, Table of Contents1. Chester Zoo: Save our Zoo Campaign [UK] (Will Condliffe & Julie Platt) 2. Moms Demand Action: using public relations to combat gun violence [USA] (Barbara DeSanto) 3. Crowd-sourcing potential: Developing the right formula for the prevention and intervention strategy against drug abuse in Malaysia [Indonesia] (Jamilah Amad) 4. A Perfect Storm: The challenge of public relations in the health and social care sector [UK] (Peter Osborne) 5. The Comeback Niño: Puerto Rico’s Tourism Industry on the Re-bound, Post-Maria [ Puerto Rico](Meta G. Carstarphen) 6. Farm Town Strong: Overcoming the Rural Opioid Epidemic [USA] (Ray Atkinson & Barbara DeSanto) 7. Who’s Listening? the importance of internal communication [UK] (Kevin Ruck, Howard Krais and Mike Pounsford) 8. Marketing the Rainbow: the challenges of minority marketing and supporting or subsequent PR initiatives [US/ Global] (Alfred Verhoeven) 9. The Volkswagen Dieselgate crisis: Challenging assumptions about reputation recovery in a major crisis USA /Global] (Matt Tidwell) 10. Iceland foods Rang Tan and the palm oil alarm call UK /International] (Hil Berg) 11. The M.O.M. Squad: PR Transforms Diverse Micro-Influencers Into the World’s First Team of Pregnant Comic Book Superheroes [USA] (Adam Richie) 12. Let’s grab a coffee: a return to Public Relations basics [Portugal] (Ana Raposo & Mafalda Eiró-Gomes) 13. Initiative Angels [Columbia] (Karem Contreras & Miguel Ángel Herrera)

Read more less

Book SynopsisProfessions have long provided a dependable body of expertise that organisations have relied upon to fulfil goals. Issues around equality and diversity alongside challenges to expert knowledge in the neo-liberal era have created profound challenges for this type of worker, even while creating opportunities for newer varieties of expert labour to establish themselves as professionals.This shortform book provides a critical synthesis of the current state of the field from an international perspective. It highlights the key opportunities and challenges for the professions and professionalism within both the public and private sectors as a field of research, practice and policy. The first half of the book deals with the comparative history, theories and inequalities of the professions. This provides a basis for our understanding of how the professions have had to adapt and how governance, management and leadership have come to shape the emerging and evolving models of professions and professionalism. The book draws on case studies and through its analysis illustrates the organisational and sociological dimensions of the field.This book will be of interest to scholars, academics and students in the fields of business, management and sociology, especially those conducting research and studies around the professions and professionalism.Trade Review"The book presents an overview of the field of professions and professionalism which is succinct yet remarkably comprehensive. As such, it offers a much-needed entry-point for researchers and students which should demystify the field and also, I hope, provoke further research in an era when knowledge and expertise face unprecedented challenges" Damian E Hodgson, University of Sheffield, UKTable of Contents1. Professions and professionalism: contemporary challenges 2. Origins and theories of professions 3. Professional inequalities 4. Governing and governance 5. Professions, management and leadership 6. The new professionalism: conclusions

Read more less

Book SynopsisChris Sangster's book is a practical, step-by-step guide to personal and professional development that covers the strategy, techniques and philosophy behind the process. Lifelong learning, the shift from trainer-centred delivery to learner-centred development and the opportunities provided by new technologies, place considerable onus on individuals to take responsibility for their own learning. This guide will help trainers and facilitators to enable learners to do just that. There are, at least, three different participants involved in any meaningful and sustainable process of personal development at work - the learner, his or her line manager and mentor(s), and the training (or development support) function. Chris Sangster provides a route map for each of these three roles. He offers a simple, compelling triangular model to illustrate the interaction of each and places particular emphasis on 'learning outcomes' - as opposed to inputs, focusing attention and objective measurement onTrade Review'It is an extremely thorough book' Julie Hay, Chief Executive of training consultancy AD International on TrainingZONE website, November 2000 'It is an extremely thorough book ... The thoroughness will be very reassuring to anyone considering implementing such an approach within an organization.' Personal and Professional Development, January 2001 'This 174-page publication is a step-by-step guide in the truest sense in that it really is a thorough, systematic, complete coverage of the area of development, both personal and professional. It covers the strategy, techniques and philosophy behind the process and focuses on lifelong learning together with a shift towards a learner-centred approach ... The text contains valuable methodologies relating to mapping your development path, charting progress and many other topics. Each provides a super trainer's guide to the area.' Training Journal, June 2001 ’This is an excellent book and will be of use to learners, mentors and trainers who are involved with continuing professional (and personal) development.’ Economic Outlook and Business ReviewTable of ContentsContents: Setting your sights on the CPD goal; Mapping your development path; Getting your team together; Adding individual inputs to the team outcome; Moving along the development path; Learning along the way; Selecting the proper equipment; Charting progress; Reviewing progress; Keeping our eye on the goal; Character building; Distant hills - charted paths.

Read more less

Book SynopsisAre you overworked, unappreciated and under-resourced? This book understands you, and provides years and years of User Support experience packed into one volume. The ''How To'' book that every IT department needs, it will help turn your helpdesk into a company asset. How to be successful at probably the most stressful job in IT This book offers tools for measuring productivity and features ten key steps for successful support, while User Support successes and failures are revealed in true life case studies.This book gives you techniques for:Justifying staff and other expenditure Gaining senior management support Getting the users on your side Running a motivated and productive team Designing and managing services and service levels The second edition of this popular book brings updates to several of the author''s ideas, strategies and techniques with new material on: Customer Relationship Management - definition and the role of the helpdesk E-Support and the Internet Contrasting the CTrade Review"Noel's passion for the industry combined with years of personal experience in the field makes him uniquely qualified to help you deliver great helpdesk customer service no matter how hopeless you think your current work environment is."- Phil Verghis, Vice President, Service Delivery, Akamai Technologies USA and multiple award-winning author of the Internet Helpdesk FAQ"Helpdesk managers weary of industry jargon, nonsensical acronyms, and technological hype will be relieved to find a book that talks their language. Despite years of experience, Noel Bruton has managed to remain firmly rooted in reality, and is able to clearly describe the complexities involved in the helpdesk, while remembering that it is often the most basic of issues that require the most attention."- James West, Editor, Customer Service News Magazine"This book won't tell you how to get your printer working with your word processor - it's better than that. It tells you how to deploy your Support staff so as to have the best chance of preventing or fixing such problems. If you're in charge of a PC Support group, or would like to be one day, get this book and read it." - Dr. Alan SolomonTable of ContentsPart 1 What is ‘support’?; Chapter 1 Defining computer user support; Chapter 2 Support as an IT function; Chapter 3 Forms of support; Chapter 4 Typical support structures; Chapter 5 Support functions; Part 2 Client management; Chapter 6 What is a ‘customer’?; Chapter 7 What do they want?; Chapter 8 Prioritizing clients; Chapter 9 Keeping in contact; Chapter 10 Customer service in IT support; Chapter 11 A view from above; Chapter 12 Marketing the support de; Part ment; Part 3 Service management; Chapter 13 Analysing service needs; Chapter 14 Putting services in place; Chapter 15 Excellence in support service; Chapter 16 Service level agreements; Chapter 17 Support from outside; Chapter 18 The international dimension; Part 4 Workload management; Chapter 19 Reactivity and proactivity; Chapter 20 Managing the queue; Chapter 21 Delegation and escalation; Chapter 22 Measurement and reporting; Chapter 23 Controlling the workflow; Part 5 Resources management; Chapter 24 Justifying user support expenditure; Chapter 25 Knowledge; Chapter 26 Equipment; Part 6 Staff management; Chapter 27 The ideal support person; Chapter 28 Motivation and productivity; Chapter 29 Staffing and structure; Chapter 30 User support management considerations;

Read more less

Book SynopsisExchange Behavior in Selling and Sales Management presents a pragmatic and easy-to-implement framework for the successful operation of selling and sales management. Focused specifically on the value-exchange behavior of buyers and sellers, the book is composed of eight fundamental building blocks, which provide: A revolutionary framework to describe the dynamics of consumer and organizational buying processes A scientific, analytical approach to the personal elements in selling A much needed insight into the personal interactions between buyers and sellers, both the implicit and explicit A new and unique structure which integrates psychographic data mining and modeling techniques in a sales context, for the first time Exchange Behavior in Selling and Sales Management reflects selling and sales management practices within the field, based upon the extensive experience of the authors and other contributors. It is essential reading for advanced students, practitioners and researchers inTable of ContentsPart 1 Exchange Behavior in Selling and Sales Management (X-Be); Chapter 1 Overview of the (1 + 7) Elements of X-Be; Chapter 2 Phases of the Purchase Process Model: Value Formation and Exchange on the Part of Customer; Chapter 3 Key Persons and Core Opinion Leaders: Value Roles on the Part of Customer; Chapter 4 Views on Criteria: Base for Judging Value; Chapter 5 Buying Points and Selling Points: Expression of Customer Value; Chapter 6 Deliverability and Integrated Product: Totality of a Purchase in Terms of Value; Chapter 7 Appropriate Communicators and Networked Resources: Facilitators of Value Formation and Exchange; Chapter 8 Selling Status Indices: Measures for Monitoring the Value Integration Process; Chapter 9 Dealing with Competition: An Approach from the Perspective of Customer Value; Chapter 10 Putting the Elements Together: A Roadmap for Effective Selling and Sales Management; Part 2 Theoretical Foundations and Advanced Topics; Chapter 11 Theoretical Foundations; Chapter 12 Advanced Topics for Researchers;

Read more less

Book SynopsisOutcomes in major multilateral trade negotiations are conventionally explained as resulting from interests weighted by (trading) power. Offering a different overview of the concepts we use to talk about the international trade regime, this edited collection puts the ideational foundation of world trade politics centre stage, and critically examines the terms in which we make sense of world trade politics.The concepts used to make sense of world trade politics are often employed strategically, making some aspects of reality visible and others invisible. Reflecting upon ten key concepts from trade' itself to protectionism' and justice', this book poses two broad questions: first, how and by whom have the meanings of different terms used to describe, challenge and defend world trade politics been constructed? Second, how have the individual terms changed over time, and with what consequences? The editors and contributors draw on a broad range of theoretical approaches, from postTrade Review"A key message of this excellent contribution is that our understanding of world trade (politics) is not as straightforward as we would like it to be. By exploring the changing meaning of ten 'terms of trade' in seperate chapters, the authors show how we, as practicioners and scholars, employ language and mental concepts that, while helping us make sense of trade politics, similtanerously shape and limit our appreciation of social reality."Fabian Bohneberger,World Trade Review, 2019Table of Contents1. The Language of World Trade Politics: Introduction 2. Trade 3. Protectionism 4. Foreign Direct Investment 5. Multilateralism 6. Democracy 7. Civil Society 8. Coherence 9. Development 10. Environment 11. Justice

Read more less

Book SynopsisThe Millennial workforce has different goals and objectives than previous generations and possesses a unique perspective that is unlike any other employee group. Nevertheless, instead of incorporating a management style that is conducive to getting the best out of Millennials, business leaders incorrectly attempt to manage this subset of the workforce the same way they manage employees from previous generations. This must change!  Archaic methods of management do not deliver success with a new breed of employee. Instead, the outdated model leaves Millennials uninspired and lacking the desire to produce results. To get the best out of Millennials, it is imperative for leaders to modify their current management style. With over 55 million Millennials working in the United States, the largest demographic in the workplace, it is critical that they are managed effectively if companies are going to succeed. Managing Millennials: The Ultimate Handbook for ProductivityTable of ContentsContentsForeword ................................................................................................xiAcknowledgments ................................................................................ xvAuthor .................................................................................................xviiIntroduction .........................................................................................xixSection i Millennials in the Workplacechapter 1 The Millennial Challenge .................................................. 5Millennials Are Different from Every Other Generationin the Workplace ...........................................................................6Leaders Struggle to Successfully Manage Millennials ............8Businesses Are Placing Emphasis on the WrongActivities to Motivate Millennials ..............................................9Bringing It All Together ............................................................10Endnotes ......................................................................................11chapter 2 Generational Diversity ..................................................... 13Millennials—Born 1980 to 1999 ...............................................14Generation X—Born 1965 to 1979............................................16Baby Boomers—Born 1946 to 1964 .........................................18Ideologies and Preferences ....................................................... 20Bringing It All Together ............................................................22Endnote ........................................................................................22chapter 3 The 12 Types of Millennials in the Workplace .............. 23The Self-Centered Celebrity ......................................................24The Steady Deliverer ...................................................................25The Know-It-All ..........................................................................26The High Performer .................................................................. 28The Social Media Queen ............................................................29The Technology Wiz .................................................................. 30The Victim ...................................................................................31The Grinder .................................................................................32The I’m Too Good for That ........................................................33The Reliable Buddy .................................................................... 34The Apathetic Underachiever ...................................................35The Frustrated Producer ............................................................36Bringing It All Together ............................................................37Section ii everything Has changedchapter 4 It’s NOT about the Money!!! ............................................ 43The Three Drivers of Engagement ............................................45Time ............................................................................................. 46Experience ...................................................................................47Consistent Direction ................................................................. 48Bringing It All Together ............................................................49Endnotes ......................................................................................49chapter 5 Transforming Operations to Meet the Needs of Today ..... 51Traditional Management versus Agile Leadership ................52Empower Employees to Use Their Unique Talents ...........53Analyze Problems from Various Perspectives .................. 54Encourage Members to Display an IntellectualCuriosity ..................................................................................55Fixed Mindset versus Growth Mindset ...................................55Encourage Freedom to Explore............................................57Endorses a Learning Culture ...............................................57Promote a Collective Approach toward Success ...............58Business Silos versus a Collaborative Culture ........................59Build Trust and Allow People to See Issues fromVarious Perspectives ..............................................................61Foster Positive Energy and Eliminate Complacency ........62Streamline Interdepartmental Projects andCross-Functional Responsibilities .......................................62Maintaining Status Quo versus Embracing Change .............63Proactive Leadership ............................................................ 64Execute on Your Vision, Don’t Just Talk about It ............. 64Be Unrelenting in Your Focus ..............................................65Bringing It All Together ............................................................65Endnotes ..................................................................................... 66chapter 6 Uber, Lyft, Airbnb, and Millennials ............................... 67Technology and Innovation ..................................................... 68Teamwork and Collaboration ...................................................69Communication Mediums and Sharing Information ...........71Productivity over Tradition and Formalities ..........................72The Value of Time .......................................................................73Appearance and Attire ...............................................................74Commitment to the Company .................................................74Intangibles ...................................................................................75Bringing It All Together ............................................................76Endnotes ......................................................................................76Section iii Beyond the Horizonchapter 7 SSSSHHHHHH ... Little Known Secrets ........................ 81Secrets about You (The Boss) ....................................................82They Want You to Fire the A$$hole ....................................82Employee Benefits Have Changed and You Needto Adapt ...................................................................................83Your Words Mean Nothing without Action ..................... 84Secrets about Them (Millennials) .............................................85They Have a FOMO on Information ...................................85They Need to Be Part of the Big Picture and Not JustFulfill a Role ........................................................................... 86They Don’t Have Engaging Experiences,So They Lose Interest in the Company ...............................87Secrets about the Business .........................................................87Engaging the Entire Workforce Is the Only Way toHave Enduring Business Results ........................................ 88Building Sustainability Is More Important thanShort-Term Profits..................................................................89Incorporating Technological Advances Is Critical .......... 90Bringing It All Together ............................................................91Endnote ........................................................................................91chapter 8 Adapt or Die ..................................................................... 93Technology and Innovation ......................................................95Changing Communication Mediums .................................... 96Smartphones, Social Media, and Sharing Information ........97Working in a Remote Environment .........................................98Priorities in the Workplace ...................................................... 99Intangibles ................................................................................ 100Bringing It All Together ..........................................................101Endnotes ....................................................................................102chapter 9 We Are Managers Not Magicians ................................. 103Bringing It All Together ..........................................................105Section iV Making changes, taking Actionchapter 10 Motivating Millennials .................................................. 1095 Tips for Communicating Feedback to Millennials ...........11110 Ways to Compensate Millennials That Don’t InvolveMoney .........................................................................................1125 Keys to Effectively Recognizing MillennialContributions ............................................................................11510 Ways to Increase Millennial Loyalty andCommitment to Your Organization ......................................1165 Reasons Millennials Quit and What You Can Do toStop Them ..................................................................................1195 Tips for Motivating Melancholy Millennials ...................121Endnotes ................................................................................... 122chapter 11 Combining Generations and Producing Results ......... 123Five Reasons Other Generations Drive MillennialsCrazy ......................................................................................... 124Five Reasons Millennials Think Differently thanPrevious Generations . . . and How You Can LeverageThis for Good ........................................................................... 126Five Tips on How to Balance CommunicationPreferences Amongst Generations ........................................ 128Teamwork and Collaboration: Five Tips on How toBlend Generational Preferences ..............................................130Combining Millennials and Baby Boomers: FiveDifferences That You Will Inevitably Encounter . . . andHow to Manage Them ..............................................................132Millennials Managing Baby Boomers: Five Keys toSuccess ........................................................................................136chapter 12 The Good, the Bad, and the Ugly .................................. 1395 Millennial Myths ..................................................................14010 Mistakes Leaders Make Managing Millennials . . . andWhat You Can Do to Avoid Them .........................................1425 Ways to Get Your Frontline Millennial Employees toCare about Your Customers ....................................................1445 Ways to Spot a Millennial Who Is Checked out . . . andHow to Get Them Back ............................................................1455 Reasons Millennials Love Sharing Information ...............1485 Ways to Leverage Technology to Get the Best out ofMillennials .................................................................................149Endnotes ....................................................................................151Conclusion .......................................................................................... 153Index .................................................................................................... 155

Read more less

Book SynopsisCombining knowledge from sport management, marketing, media, leadership, governance, and consumer behavior in innovative ways, this book goes further than any other in surveying current theory and research on the business of women's sport around the world, making it an unparalleled resource for all those who aspire to work in, or understand, women's sport.Featuring international perspectives, with authors from North America, South America, Europe, Asia, and Oceania, and insightful, in-depth profiles of real leaders within different sectors of women''s sport in the global sport industry, the Routledge Handbook of the Business of Women''s Sport offers an integrated understanding of the ways traditional media and social media impact both the understanding and advancement of women's sport properties, businesses, teams, and athletes. Innovative case studies show how societal issues such as gender, power, and framing impact the business of women's sports and those who work iTable of ContentsIntroduction, Part I: History & Evolution of Women’s Sport Business, 1. History and Evolution of Women’s Sport, 2. The Impact of Title IX and Other Equity Laws on the Business of Women’s Sport, 3. Sociological Perspectives of Women in Sport, 4. Women Trailblazers in Sport Business, 5. The History of Women in Sport Management Academe and the Treatment of Female Faculty Members in Sport Management Higher Education, Part II: Management of Women’s Sport, 6. The Role of Bias in the Under-Representation of Women in Leadership Positions, 7. The Delivery and Management of Women-Only Sport Events and Their Future Sustainability, 8. Women in Leadership Positions Within Canadian Sport, 9. Professional Women’s Sport in Australia, 10. From the Battle Field to the Board Room: The Place of Gender in Sex-Integrated Sport, 11. Migratory Process of Brazialian Olympic Women, 12. Management of Professional Women’s Golf in the United States, 13. Socio-Historical Development of Korean Women’s Golf, Part III: Economics and Financial Aspects of Women’s Sport, 14. The Relative Success Story of the WNBA, 15. Public Expenditure on Women’s Sport and Gender Equality Among Recipients of Public Expenditure in European Sport, 16. The New Gender Equity in Elite Women’s Sports, 17. Social Entrepreneurship, 18. Business Analytics in Women’s Professional Sports, Part IV: Leadership & Governance, 19. Underrepresentation of Women in Leadership Roles in Women’s Sport, 20. Women’s Roles and Positions in European Sport Organizations– Historical Developments and Current Tendencies, 21. Socio-political Context in which the Business of Women’s Sport Takes Place in Latin America, 22. National Sporting Organizations and Women’s Sport Participation: An Australian Focus, 23. Governance of Women’s Sport in China, 24. Women’s Involvement in Sport Governance – A Case Study of New Zealand Rugby, 25. Governance of College Sport, 26. The Evolution of Women's Rugby, 27. Women and Elite Coaching in New Zealand: Challenges, Benefits, and Opportunities, Part: V Marketing & Consumer Behavior, 28. Authentically Communicating with Women Consumers: Examining Successful (and non-successful) Branding and Marketing Efforts, 29. Team Identification in Women’s Sport: What Little We Know, 30. Women are Sport Fans! An Examination of Female Sport Fandom, 31. Marketing Women’s Professional Tennis, 32. Sexism in Marketing Women’s Sport and Female Athletes: Ineffective and Harmful, 33. You’re Just Not Our Type: An Examination of the Obstacles Faced by Women Athlete Endorsers, 34. Sponsorship of Women’s Sport, Part VI: Media & Technology, 35. Social media and Women’s Sport: What Have We Learned So Far, 36. Female Athletes Find a Place for Expression on Instagram, 37. Transforming Sporting Spaces into Male Spaces: Considering Sports Media Practices in an Evolving Sporting Landscape, 38. Netball: Carving out Media and Corporate Success in the Game for All Girls, 39. Deserving of Attention: Traditional Media Coverage and the Use of Social Media by Female Athletes with Disabilities, 40. Sport, Sponsors, and Sponsor Fit: Media Presentations of Norwegian Women Athletes in Olympic Events, 41. Media Coverage of Women Athletes During the Olympic Games, Conclusion

Read more less

Book SynopsisThis book is a research guide and bibliography of Parliamentary material, including the Old Scottish Parliament and the Old Irish Parliament, relating to patents and inventions from the early seventeenth century to 1976. It chronicles the entire history of a purely British patent law before the coming into force of the European Patent Convention under the Patents Act 1977. It provides a comprehensive record of every Act, Bill, Parliamentary paper, report, petition and recorded debate or Parliamentary question on patent law during the period.The work will be an essential resource for scholars and researchers in intellectual property law, the history of technology, and legal and economic history.Trade ReviewHighly Commended in the inaugural Harley Prize of the British Records AssociationTable of ContentsAcknowledgements; Abbreviations; Introduction; Part 1: Public Acts and Bills; 1. Public Patent Acts; 2. Public Acts with Patent Provisions; 3. Public Patent Bills; Part 2: Private Acts and Bills; 4. Private Acts; 5. Private Bills and Notices; 6. Private Bill Standing Orders; Part 3: Acts and Legislation of the Old Scottish and Irish Parliament; 7. Scottish Acts granted exclusive rights; 8. Manufactory Acts; 9. Other Scottish Parliamentary Material; 10. Irish Bills; Part 4: Statutory Instruments; Part 5: Parliamentary Rewards; 11. Parliamentary Rewards Granted; 12. Parliamentary Rewards Sought But Not Granted; Part 6: Parliamentary and Command Papers; 13. Parliamentary Reports into the Patent System; 14. Parliamentary Papers; 15. Reports of the Commissioner and Comptroller under the Patents Acts; 16. Reports on International Exhibitions; 17. Reports of Royal Commissions on Awards to Inventors; 18. Command Papers relating to International Treaties; 19. Command Papers relating to the British Empire Patent Proposal; Part 7: Petitions; Part 8: Parliamentary Questions and Debates; 20. Parliamentary Questions; 21. Parliamentary Debates and Comments; Index of Inventors; Index of Companies; Index of Inventions/products; Index of Parliamentarians; Index of Legislation; Index of Cases; General Index;

Read more less

Book SynopsisThe financial crisis of 2008 has led to a re-evaluation of the role of financial institutions and their relationship with the wider economy and society. This process has meant an increased questioning of both the conduct of business itself and the principles behind commercial and financial activities. Yet non-western voices have been notably absent from this debate, as have alternatives to the dominant western-derived economic ideologies. From the ancient spiritual wisdom or Dharma of the Jains, there emerges a practical modern philosophy fully in tune with the re-emergence of India as a global economic power. Jain individuals, businesses and charities have played a powerful role in India's rise and within the global Indian Diaspora. Jain communities are noted everywhere for their contributions to business, the professions and science. These successes are based on the principles of interdependence and co-operation, with an emphasis on long-term consolidation rather than short-term bTrade ReviewA book that we have all been waiting for. It offers fresher insights into the socially dysfunctional world of finance, governance and accountability from the spiritual perspective of Jainism. The book’s central message is that the relentless pursuit of shareholder wealth maximisation and personal wealth promoted by western theories is doing untold ecological and social harm because dominant western theories do not enable us to see things in their totality and thus ignore the consequences for ourselves and others. The book offers an alternative analysis and a guide to Jain economics, philosophy, ethics and forms of thinking. Give this book to your friends and family on their birthdays, Christmas, New Year and other events. In return you may well get new souls who are reflective and want to make the world a happier place for all.Prem Sikka, Emeritus Professor of Accounting, University of Essex, UK.This work draws deeply upon the powerful wisdom of the Jains and their centuries of financial acumen. Shah and Rankin provide an invaluable resource for business schools, the financial sector, entrepreneurs and anyone interested in exploring new economic paradigms.Lynne Sedgmore CBE, PhD, Former CEO, Centre for Excellence in Leadership and 157 Group, UK.Mere self interest and short termism has proven to be a catastrophic failure in finance. This book encourages senior management and students aspiring to forge a career in the world of finance to look at a proven alternative that can not only be sustainable but also hugely rewarding both financially as well as ethically.Satish Kanabar, Director, Kanabar Consulting Limited, UK.Atul K. Shah and Aidan Rankin have written an excellent book demonstrating the immense benefits of Jainism to the modern world in several areas, including finance, where a paradigm shift is required.Anant M. P. Shah, Meghraj Group, Asia.This book provides a fascinating and detailed insight into a relatively unknown culture and code of ethics. I am sure it will help inform the corporate governance debate in the West.Janette Rutterford, Professor of Financial Management, Open University Business School, UK.Jain teachings date back 5000 years to Northern India. Today, these teachings support a non-theistic religion, offer a practical living philosophy, and provide a set of values that inform the lives of some ten million Jains worldwide. Shah and Rankin explain how the Jain values of Anekant (respect for the views of others), Ahimsa (non-violence in action, speech, and thought), and Aparigraha (non-possessiveness) can offer a useful guide to responsible business practices. The authors provide numerous examples drawn from the Jain business community. The examples are offered both as an anecdote to an overly arid and typically incomplete orthodox view of business activity and as a useful supplement to contemporary thought on sustainability and corporate social responsibly. The ideas are interdisciplinary and holistic and should appeal to a wide audience, including sociologists, business ethics scholars, accountants, bankers, economists, and business people generally.Daniel T. Ostas, J.D., Ph.D., James G. Harlow, Jr. Chair in Business Ethics, Michael F. Price College of Business, University of Oklahoma, USA.Jainism and Ethical Finance represents a groundbreaking divining rod for the 21st century’s most pressing moral imperative: a guide to wise restraint and the simultaneous embrace of compassion in everything that human beings think, intend and do. Atul Shah and Aidan Rankin have written a treatise that clearly elucidates the underpinnings of a moral universe that is at once revolutionary –in the best sense- and crucial to the future of humanity and of all biodiversity on this precious earth.Michael Charles Tobias, President, Dancing Star Foundation, USA.In the face of widespread public distrust of modern banking and financial services, Shah and Rankin examine the enduring business practices of the Jain community and find hope for the future. Eloquent, timely and packed with wisdom.John Christensen, Director, Tax Justice Network.The dominance of the western financial worldview has devastated our planet.This timeless alternative from the East can heal the world, remove inequality and animal and environmental disaster. Really excited to see this masterpiece of universal wisdom in print. It is time to learn from it and use the knowledge to bring about sustainable reform in society and world at large.Dhiraj Shah, businessman and community leader, President of HSS(UK), national charity.I hope it gets a wide audience among sociologists, ethicists, economists, bankers and accountants. When we are in search of a future way of organising our economy it’s important to look at what some already know, especially when it seems to work.Richard Murphy, Political Economist and author of 'The Joy of Tax', UK Weaving ancient Jain theories on interdependence and co-operation into the complex financial world of modern western economies, this book is an attempt to bring culture and values back into centre of the debate about finance. There are many views with regard to whether or not we are entering a "post capitalism" stage of economic development and this book broadens this debate, offering a fascinating alternative way of thinking about the underlying purpose and social role of financial institutions, money and material possessions. Tony Fisher, Partnership Member, FJG, UK.This insightful examination into ethical finance from the Jain perspective offers a roadmap for the economic and ecological well-being that we all desire but which has, so far, been denied us by our current western economic ideologies, such as those that led to the catastrophic banking crisis of 2007-2008. The ancient spiritual wisdom of Jainism provides a practical modern philosophy for dealing with the pressing problems of our time. Barbara Gardner, Fellow of the Institute of Chartered Accountants, USA.While the link between finance and a mask-wearing broom-wielding vegetarian sect might be easily scofed at, in this fascinating book the authors explain the relevance and power of an approach that always tries to take the long-term view and considers all the stakeholders, as well as the environment. That they do so using real-life business and finance examples makes it an even more compelling read.Gerry Brown, author of The Independent Director and Chairman of Novaquest Capital Management Table of ContentsTable of ContentsChapter 1- IntroductionChapter 2- Learning To Think Like A JainChapter 3- Aparigraha: Understanding the Nature and Limits of FinanceChapter 4- Risk and Return: Careful Action and Relationships of TrustChapter 5- Obligation and Interdependency: Towards A Jain Theory of Organic GrowthChapter 6- Ethical Investment: Social and Environmental Transformation and Jain Business Chapter 7- The Implications of ‘Many-Sidedness’Chapter 8- Faith Beyond Finance: Cultivating Detachment and HumilityChapter 9- Conclusion: Jainism’s Implications for Finance Research

Read more less

Book SynopsisThis volume is a collection of papers written by nationals or former nationals of the respective country in ASEAN and Northeast Asia. Unlike other works written by scholars outside ASEAN or East Asia, it offers an insiderâs point of view of the 10 ASEAN states, China, Japan and South Korea on regional community building. While a nationalist perspective may permeate throughout the study, it is also clear that pursuing regional cooperation is considered to be important by the respective author, denoting the non-exclusivity between nationalism and regionalism and the mutual reinforcement of the two. Each author of this volume has made a deliberate effort to introduce and survey the developmental challenges and experiences of his or her country from a historical perspective. All authors, without exception, have emphasized the importance and advantages in staying with ASEAN or linking up with ASEAN by China, Japan and South Korea in political-security, economic and socio-cultural Table of ContentsIntroduction Brunei Darussalam: Participation in ASEAN and ASEAN Plus Three Cambodia: From isolation to involvement in regional community building Indonesia: Maintaining a leading role in the making of the ASEAN and APT community Laos: Economic and social development towards the ASEAN Economic Community (AEC) Malaysia and the development of Asian regionalism The Republic of Union of Myanmar and the ASEAN and APT processes The Philippines: Everything in place Singapore: The dynamics of city state development and relations with ASEAN and APT Thailand: Political, economic, and social development towards a closer community Viet Nam in ASEAN Plus Three: Cooperation for a better future China: An emerging power in the making of the APT community Japan: Living in and with Asia Major Perspectives of South Korea and ASEAN Cooperation

Read more less

Book SynopsisThis book unravels the role of democracy after the 9/11 terrorist attacks and reflects important debates surrounding the security of Muslim communities in the years to come. It looks at the problems of torture, violence and the legal resources available to contemporary democracies to confront terrorism.While terrorism is often regarded as one of the major threats to the West and the nation-state, this book explores the notion that a disciplined sense of terror is what keeps society working. The strengths and limitations of liberalism are examined, as well as the ethical dilemma of torture and human right violations in the struggle against terrorism. This book carefully dissects the origin of the nation-state and how it keeps society united.The author offers a creative and unique approach to democracy and worldwide terrorism, exploring the consequences for the nation-state. This book looks at the connections between terrorism, mobility, consumption, torturTrade Review"This book clarifies the historical context of the crisis in democracy that fueled Donald Trump’s election in 2016, which was nurtured by entertaining mass media and political corporations promoting the discourse of fear and the doctrine of sovereignty and security. Professor Korstanje’s provocative introduction examines how the ideological core of the liberal state hides "the invisible hand of exploitation." Despite losing the popular vote, Trump’s election underscores how the liberal state is complicit in trampling citizens’ rights in the face of inequality while applauding the spectacle of terrorism, violating immigrants’ rights, and international treaties, even as the stock market soars and the number of homeless people increase. Surely this was not intended by the Enlightenment philosophers, who had not envisioned how the democratic state would renege on is responsibility to citizens’ rights. This fine collection casts a dim light on what could have been the hope of the world." — David Altheide, Arizona State University, USA" The Challenges of Democracy in the War on Terror: The liberal state before the advance of terrorism is a liminal passage where Maximiliano Korstanje discusses the interplay of Fear and Thanatos. These crossing epistemological borders lead to questioning the role of the liberal state, its abuses as well as the indifference of lay-citizens for hospitality. In fact, he dissects the roots of liberal state juxtaposing the rise of terror as a necessary consequence of the decline of democracy. In a nutshell, Korstanje shows once again in this book why he is one of the most-recognized writers in the field of terrorism and tourism." — Adrian Scribano, University of Buenos Aires, Argentina "The present book offers a cogent and trenchant, analysis, and critique of global capitalism. Its argument starts by examining bourgeois democracy in the twenty-first century. It correctly points out that contemporary democracy is a sham. Despite its many exclusions, slaves, women, children, etc.; ancient democracies like the Athenian, actually depended on popular rule. Today’s fake democracies barely make the effort at appearances. As capital has by now penetrated all four corners of the earth, the worst of primitive accumulation and exploitation join hands on a global scale. Raw force in the form of drones, mercenary armies, and massive arms concentrations ensure that extractive capital partners with high tech psycho-social manipulations to produce a compliant, complicit work force and consumerist public. This book puts these current conditions to the question, and finds our world wanting. The book is a must read for anyone who cares about life in today’s world." — Geoffrey R Skoll, Buffalo State College, USA"Korstanje´s book places the concept of liberal democracy under the critical lens of scrutiny. In his work, he carefully reviews not only the role of fear and terrorism in the configuration of postmodern politics but shows a great sensibility respecting the current obsession of global audiences in gazing the Other´s death." — Freddy Timmermann, University Silva Henriquez, Chile"I have come across several books on the challenges of democracy as well as the war on terror. What makes this book different is the perspective taken by the author in exploring this highly relevant and pertinent issue. The author has identified and critically examined key questions on the rise and advance of terrorism, torture, and human rights violations across various countries in the World. The authors also address several interesting issues, including why terrorists target tourism as well as the extent to which torture can be treated as acceptable. The author has explored these topics without any bias and has given a neutral perspective leaving the readers to come to their own conclusions." — Dr. Narasimha Rao Vajjhala, Chair Computer Science and Software Engineering. American University of Nigeria"Korstanje interrogates modern democracy and its apparent values, and applies these to current terrorism and counter-terrorism strategies and techniques. Limitations in contemporary liberal democracy may result in reducing the effectiveness in counter-terrorism and aid in fuelling the fire. Just as importantly, the role of technology in creating a spectacle of fear through its ability to export ideologies globally in investigated. The book is an important work in rethinking the relationship between ‘accepted’ democratic methods and terrorism." — Brett van Niekerk, Co-Editor-in-Chief, International Journal of Cyber Warfare and Terrorism."Korstanje’s writing has followed a fascinating trajectory over the years. He began as an expert on tourism, and soon was publishing widely on security, terrorism and counter-terrorism, and the experiences of global movement. It seems natural that his attentions would soon turn to bigger issues. Korstanje’s book takes a critical view of the nature of democracy, its relationship with discourses of security, terrorism and violence, and where our vigilance must be directed to prevent the democratic institutions of our times from evolving into something else. Intense and fearless, Korstanje’s account cannot be ignored." — Dr. Luke Howie, Deputy Director, Global Terrorism Research Centre GTReC, Monash University, USATable of ContentsIntroduction 1. The Liberal State 2. Neoliberalism, Consumption and Poverty 3. The Rise of Terror in the Society of the Spectacle 4. Is Torture Enough? 5. The Dark Side of Technologies: The Industry of Fear and the Spocalypse 6. Terrorism, Tourism and Hospitality: Dying in New York City 7. The Democracy and its Faces: The Problem of Islamophobia

Read more less

Originally published in 1989. The international steel industry suffered a major decline after the onset of world recession in 1973, perhaps suffering more plant closures and job losses than any other sector. This book analyses the decline, surveying the various factors which have contributed to it, such as changing production strategies, changes in demand and world trade and changing regional production trends. It goes on to examine the impact of decline on steel-making communities, considering the various local, national and international initiatives to assist the affected areas and the way these initiatives have been devised and implemented. The authors conclude that none of these policies has satisfactorily resolved the crisis in the old steel producing areas and that a major crisis in these areas continues. Finally they discuss the social and political options open to these localities for the future.

Read more less

Book SynopsisThe Routledge Handbook of Positive Communication forms a comprehensive reference point for cross-disciplinary approaches to understanding the central role of communication in the construction of hedonic and eudemonic happiness,or subjective and psychological well-being. Including contributions from internationally recognized authors in their respective fields, this reference uses as its focus five main scenarios where communication affects the life of individuals: mass and digital media, advertising and marketing communication, external and internal communication in companies and organizations, communication in education, and communication in daily life interactions.Table of ContentsPreface Carmelo Vázquez INTRODUCTION Chapter 1 Presentation: The Flourishing Side of Communication Effects José Antonio Muñiz-Velázquez Cristina Pulido Chapter 2 Emergence of Positive Communication and its Social Impact Beatriz Villarejo-Carballido Cristina PulidoMimar Ramis Chapter 3 What Can Science Tell Us About Human Happiness (and why and how should We Disseminate It)? Gonzalo Hervás (Universidad Complutense de Madrid) Covadonga Chaves (Universidad Francisco de Vitoria) PART ONE POSITIVE INTERPERSONAL COMMUNICATION Chapter 4 The Future of Positive Interpersonal Communication Research Thomas J. Socha Chapter 5 What’s in a Smile? Happiness and Communication from a Cultural Perspective Jessie K. Finch (Stockton University) Celestino Fernández (University of Arizona) Chapter 6 On the Nature of Peak Communication: Communication Behaviors that Make a Difference on Well-Being and Happiness Julien C. Mirivel Chapter 7 Prosocial Relationship Maintenance and Resilience/Thriving Nicole N. Zamanzadeh & Tamara D. Afifi Chapter 8 Communication for a Flourishing and Thriving Romantic Relationship Gary A. Beck Joshua Pederson Chapter 9 Explicating Positive Communication within Theories of Family Communication Steven R. Wilson Elizabeth A. Munz Chapter 10 Supportive and Mindful Communication Susanne M. Jones & Lucas J. Youngvorst Chapter 11 Communication Savoring as Positive Interpersonal Communication Margaret Jane Pitts, Sara Kim, Holman Meyerhoffer & Jian Jiao PART TWO HAPPINESS AND MEDIA Chapter 12 Positive Media Psychology: Emerging Scholarship and a Roadmap for Emerging Technologies Mary Beth Oliver Arthur A. Raney Chapter 13 On Being Happy through Entertainment: Hedonic and Non-Hedonic Entertainment Experiences Matthias Hofer Diana Rieger Chapter 14 Eudaimonic Flourishing in Media Consumption: Love, Know and Experience as a Fan Javier Lozano Delmar and Milagrosa Sánchez-Martín Chapter 15 Media, Well-being and Health during Childhood and Adolescence Margarida Gaspar de Matos, Cátia Branquinho & Tania Gaspar PART THREE HAPPINESS, ADVERTISING AND MARKETING COMMUNICATION Chapter 16 Positive Marketing, Virtue and Happiness Dawn Lerman & Santiago Mejia Chapter 17 Advertising and Authentic Happiness: Can They Be Good Friends? José Antonio Muñiz-Velázquez Juan F. Plaza Chapter 18 Brand Engagement and Positive Advertising David Alameda and Irene Martín Chapter 19 Using Ethnographic Insights to Foster Positive Value Exchange between Consumers and Corporations: A Case Study with FedEx Timothy de Waal Malefyt Chapter 20 Branding and the Happiness Formula Belén Gutiérrez-Villar, Pilar Castro-González, Rosa Melero-Bolaños, & Mariano Carbonero-Ruz Chapter 21 Femvertising Discourses and Online Consumer Engagement: A Case Analysis of Under Armour’s #IWillWhatIWant Brand Campaign Linda Tuncay Zayer Catherine A. Coleman Jose Luis Rodriguez Orjuela Chapter 22 Spirituality and Advertising Galit Marmor-LavieGGGGFG PART FOUR NEW PUBLIC RELATIONS FOR A NEW ECONOMY Chapter 23 Corporations for a New Economy of Happiness Luis Rivas ( Elias Soukiazis Chapter 24 Rethinking Internal Communication: Building Purpose-driven Organizations Ángel Alloza Losana Clara Fontán Gallardo Chapter 25 Authentic Communication and Subjective well-being: The Case of a Non-profit Public Service Organization Antonio Ariza-Montes Antonio L. Leal-Rodríguez Horacio Molina-Sánchez Jesús Ramírez-Sobrino Chapter 26 Socially Responsible Consumption and Happiness Rafael Araque-Padilla, María José Montero-Simó & José Javier Pérez-Barea PART FIVE HAPPINESS AND POSITIVE DIGITAL TECHNOLOGIES Chapter 27 Positive Technology: From Communication to Positive Experience Giuseppe Riva, Silvia Serino, Alice Chirico & Andrea Gaggioli Chapter 28Youth Prosumers and Character Strengths PaulaHerrero-Diz Marina Ramos-Serrano Ashley Woodfall Chapter 29Aesthetics, Usability and the Digital Divide: An Approach to Beauty, UX and Subjective Well-being Juan Ramón Martín San Román Fernando Suárez Carballo Fernando Galindo Rubio Daniel Raposo Chapter 30 POPC and the Good Life: A Salutogenic Take on Being Permanently Online, Permanently Connected Frank M. Schneider, Annabell Halfmann, & Peter Vorderer Chapter 31 Wearables for Human Flourishing David Varona & Javier Nó-Sánchez Chapter 32 Digital Altruism: It Is Good to Be Good Also in Social Media Andrés del Toro & Purificación Alcaide-Pulido Chapter 33Happiness and Digital EthicsDon Heider PART SIX HAPPINESS AT SCHOOL: POSITIVE COMMUNICATION AND EDUCATION Chapter 34 Positive Education: Promoting Well-being at School Diego Gomez-Baya Jane E. Gillham Chapter 35 The Real Happiness in Education: The Inclusive Curriculum Isabel Lopez-Cobo Inmaculada Gómez-Hurtado Mel Ainscow Chapter 36 Music Education and Happiness Francisco Cuadrado Susan Hallam Chapter 37 Audiovisual and Media Literacy for Social Change Emma Camarero Alexander Fedorov Anastasia Levitskaya Chapter 38 Caring Ethics and Media Literacy Practice Megan Fromm Chapter 39 Seeking Eudaimonia in Online Education Beatriz Valverde Erica C. Boling Chapter 40 Sustainable Happiness and Living Schools: Repurposing Education with a Vision of Well-Being for All Catherine O’Brien Sean Murray Chapter 41Positive Communication and Education: Applying Character Strengths in Schools Mathew White

Read more less

Book SynopsisManaging large and complex organizations; balancing the needs of business-as-usual, new products and services and business change; assuring risk across everything the business does; these are all core requirements of modern business which are provided by the discipline of portfolio management. The Handbook of Project Portfolio Management is the definitive publication that introduces and describes in detail project portfolio management in today's ever-changing world. The handbook contains the essential knowledge required for managing portfolios of business change with real-life examples that are being used by today's organizations in various industries and environments. The team of expert contributors includes many of the most experienced and highly regarded international writers and practitioners from the global project portfolio management industry, selected to provide the reader with examples, knowledge and the skills required to manage portfolios in any organizationTable of ContentsList of Figures, About the Editors, Notes on the Contributors, Preface, PART I , Foundations of Portfolio Management, 1 Basic Concepts and Definitions of Portfolios and their Management, STEVE BUTLER, 2 Delivering Organizational Strategy with Portfolio Management, MARTIN SEDLMAYER, 3 The Value of Portfolio Management, MICHAEL YOUNG, 4 Relevance of Portfolios and Portfolio Management in Today’s Organizations, THOMAS WALENTA, 5 Portfolio Components: How Everything Fits Together, PAUL GARDINER, 6 Different Types of Project Portfolios and Settings, DARREN DALCHER, PART II, The Practice of Portfolio Management, 7 Best Practice Standards for Portfolio Management, REINHARD WAGNER, 8 Portfolio Management for IT, TETSURO SEKI and AKIHIKO SEKIGUCHI, 9 Portfolio Management for Research, STEVE BUTLER, 10 Portfolio Management for Product Development, MANJA GREIMEIER, 11 Portfolio Management for Strategic Change, FIONA SPENCER, 12 Portfolio Management for Business Development, CHRISTOF RINK, 13 Portfolio Management in a Bank, PHILIPP DETEMPLE, 14 The Incheon Bridge Project, SOOHONG KIM, 15 Portfolio Management in Public Institutions, SILKE SCHÖNERT and MICHAEL MUENZBERG, 16 Portfolio Management in Non-Governmental Organizations, SUBAS SUBEDI and REINHARD WAGNER, PART III, Prerequisites for Portfolio Management, 17 Portfolio Governance, STEVE BUTLER, 18 Portfolio Management Roles and Responsibilities, AFSHIN FARAMANDLOU, 19 Alignment with Organizational Structures, Management Systems and Processes, ELVIRA MOLITOR, 20 The Enterprise Portfolio Management Office, EMMA-RUTH ARNAZ PEMBERTON, 21 Portfolio Communications and Management Data, DENNIS LOCK, 22 Competence Requirements for Managing Portfolios, ALISTAIR GODBOLD, 23 Key Performance Indicators for Managing a Portfolio and its Components, STUART DIXON, 24 Portfolio Management Software and Tools, MEY MARK MEYER, PART IV, Managing Portfolios, 25 Defining the Portfolio, ROBERT BUTTRICK, 26 Identifying, Selecting and Prioritizing the Portfolio and its Components, KNUT KÄMPFERT, 27 Planning the Portfolio and its Components, JÖRG SEIDL, 28 Evaluating and Reporting Portfolio Performance, JÖRG FLOEGEL and ELENA METOUI, 29 Balancing and Optimizing the Portfolio, CLAUS HÜSSELMAN, 30 Portfolio-Level Benefits Management, STEPHEN JENNER, 31 Portfolio-Level Risk Management, MARTIN HABERSTROH, 32 Managing Resources at Portfolio Level, ALAN SUMMERFIELD, 33 Portfolio-Level Change Management, MICHAEL HORLEBEIN, 34 Portfolio-Level People Management, JOHN CHAPMAN, PART V, Developing Capabilities in Portfolio Management, 35 Introducing Portfolio Management in Organizations, REINHARD WAGNER, 36 Assessing and Developing Portfolio Management Maturity, REINHARD WAGNER, 37 Developing the Individual Competences of People Engaged in Portfolio Management, REINHARD WAGNER, 38 How People Impact the Adoption and Practice of Portfolio Management, DONNIE MACNICOL and ADRIAN DOOLEY,39 Ten Questions and Answers for Executives Engaged in Portfolios, ALICIA AITKEN, Abbreviations and acronyms, Index,

Read more less

Book SynopsisThis edited book focuses on the organization and meaning of craft work in contemporary society. It considers the relationship between craft and place and how this enables the construction of a meaningful relationship with objects of production and consumption. The book explores the significance of raw materials, the relationship between the body, the crafted object and the mind, and the importance of skill, knowledge and learning in the making process. Through this, it raises important questions about the role of craft in facing future challenges by challenging the logic of globalized production and consumption.The Organization of Craft Work encompasses international analyses from the United States, France, Italy, Australia, Canada, the UK and Japan involving a diverse range of sectors, including brewing, food and wine production, clothing and shoe making, and perfumery. The book will be of interest to students and academic researchers in organization studies, marketTrade Review"The rise of artisanal and craft production is an extraordinary feature of contemporary consumption and employment. Whether a cynical branding exercise or a more profound nostalgic rediscovery of authentic labour this wonderfully timely book offers important new critical insights into craft work." –Tim Strangleman, Professor of Sociology, University of Kent, Canterbury, UK. Author of Voices of Guinness: An Oral History of Park Royal, Oxford University Press"This is an important addition to the understanding of what craft means in the 21st century. The warm feeling generated by Sennett’s book should certainly make us look carefully at the enduring impact of this turn, to distinguish reality from hope." -Kevin Murray, Garland MagazineTable of ContentsIntroduction: Understanding contemporary craft workEmma Bell, Maria Laura Toraldo, Scott Taylor and Gianluigi Mangia1. Craft in JapanRobin Holt and Yutaka Yamauchi2. Crafted in America: from culture to professionShelby Solomon and Blake Mathias3. Wine, the authenticity taste regime and rendering craftJennifer Smith Maguire4. Organising the home as making space: crafting scale, identity, and boundary contestation Susan Luckman and Jane Andrew5. Smells like craft spirit: craft as empowerment and social movement in niche perfumeryClaus Noppeney and Nada Endrissat6. Deploying social memory for international recognition: the role of place and tradition in an Italian silk tie makerMaria Laura Toraldo, Stefano Consiglio and Gianluigi Mangia7. Back to the brewster: craft brewing, gender and the dialectical interplay of retraditionalisation and innovationChris Land, Neil Sutherland and Scott Taylor8. Craft as a contested term: meaning diversities between entrepreneurs and consumers in the craft-brewing industryNadine Waehning, Maria Karampela and Juho Pesonen9. Making livelihoods within communities of practice: the place of guild organisations in the craft sectorNicola J. Thomas and Doreen Jakob10. The cordwainers lair: contingency in bespoke shoemakingRobert Ott11. Craft as resistance: a conversation about craftivism, embodied enquiry and craft-based methodologiesAnn Rippin and Sheena J. Vachhani12. Being maker-centric: making as method for self-organization and achieving craft impact in local communities and economiesFiona Hackney, Deirdre Figueiredo, Laura Onions, Gavin Rogers and Jana Milovanovic13. Reflecting on the relationship between craft and history: perspectives, resources and contemporary implicationsRichard Blundel

Read more less

Originally published in 1991. The post-war period witnessed massive changes in the nature and operation of the world economy. This Atlas examines those changes under the headings of population, agriculture, energy, industry, national income, transport, trade, labour and multinationals. Not an atlas in the conventional sense of the term, this work is a heavily illustrated combination of diagram and description. Its approach is broad and consists of a sequence of self-contained modules which can be read independently or as part of a wider whole. One of the most prominent themes to emerge is the enormous force and influence of the capitalist economic system based in the West; a host of economic indicators demonstrates vividly the remarkable producing and consuming power of the capitalist world. Many parts of the developing world are tied in to the web of capitalist relations, but many fail to benefit adequately, as the statistics on food supply and national income demonstrate.

Read more less

Book SynopsisWinner of the 2018 Outstanding Edited Book Award from the Organizational Communication Division of the National Communication AssociationThe Agency of Organizing explains why the notion of agency is central to understanding what organizations are, how they come into existence, continue to exist, or fade away, and how they function. Written by leading organizational communication scholars, the chapters in this edited volume present seven different theoretical perspectives on agency in the dynamics of organizing. Authors discuss how they conceptualize agency from their own perspective and how they propose to investigate agency empirically in processes of organizing by using specific methods. Through insightful case studies, they demonstrate the value of these perspectives for organizational research and practice.Trade Review"This book presents an exciting and diverse set of approaches to agency. If we understand agency as ‘making a difference’ in the way situations unfold, this volume will certainly have agency in stimulating and shaping new lines of research in the field of organizational communication."-Lars Thøger Christensen, Professor of Communication and Organization, Department of Management, Society and Communication, Copenhagen Business School"This is a wonderfully edited volume of thought-provoking essays on the topic of agency in and around organizations. For some time, some of the best theorizing in organization studies has in my view been coming from the organizational communication field, and here once again the leading figures in this tradition unpack, challenge, critique, and extend established notions of agency and agency theory within management and organizational research. They push and refine our thinking on agency in many ways. If you have an interest in understanding organizations and organizational life, you simply must read this collection!"-Joep Cornelissen, Professor of Corporate Communication and Management, Erasmus University and Associate Editor, Academy of Management Review"Do we make our own future or are we pawns set in motion by forces we cannot control? This is an age-old question to be sure. Many of the most popular theoretical perspectives that have emerged over the past several decades to confront it have suggested that the answer is, 'both.' Clearly, that is not a very satisfactory answer. The contributors to this book dive deep into discussions of agency to begin mapping out new ways to understand our capacity to act – which often happens in conjunction with a network of other actors. Together, these insightful chapters provide us new ways to understand these old questions in an era of rapid change."-Paul Leonardi, Duca Family Professor of Technology Management, University of California, Santa Barbara"After reading this text, I came away impressed with the treatment of agency in all of its performative, material, constrained, individual, and collective aspects. Although the contributors are all organizational communication scholars, any organizational scientist interested in pushing the boundaries of what agency means for organizations and its members should find this book to be a valuable resource."-Gail T. Fairhurst, Distinguished University Research Professor of Organizational Communication, University of Cincinnati"Agency, seen in terms of this volume, helps us see how the context-bound present moment becomes real in the organization. The illustrations here allow us to envision how seeing agency differently can open up new ways of understanding the organization and its consequences."-James R. Barker, Professor of Organizational Theory and Strategy and Herbert S. Lamb Chair in Business Education, Dalhousie University"Theorizing is a risky business; creativity and courage are needed. The chapters in Professor Boris H. J. M. Brummans’s edited volume exhibit both at full tilt. I recommend the book for the advanced and serious student of organizational communication and organization studies."-Ryan S. Bisel, Professor of Organizational Communication, University of OklahomaTable of ContentsList of IllustrationsForeword: Theorizing Agency by Making the Implicit Explicit Linda L. Putnam Acknowledgments 1. Introduction: Perspectives on the Agency of Organizing Boris H. J. M. Brummans 2. The Distribution of Decision Rights at ICANN: A Luhmannian Perspective on Agency Steffen Blaschke 3. Being Able to Act Otherwise: The Role of Agency in the Four Flows at 2-1-1 and Beyond Joel O. Iverson, Robert D. McPhee, and Cade W. Spaulding 4. Agency in Structurational Divergence and Convergence: Insights from Nursing Anne M. Nicotera 5. Targeting Alex: Brand as Agent in Communicative Capitalism Dennis K. Mumby 6. Releasing/Translating Agency: A Postcolonial Disruption of the Master’s Voice among Liberian Market Women Kirsten J. Broadfoot, Debashish Munshi, and Joëlle Cruz7. Acting For, With, and Through: A Relational Perspective on Agency in MSF’s Organizing François Cooren 8. Agential Encounters: Performativity and Affect Meet Communication in the Bathroom Karen Lee Ashcraft and Timothy R. Kuhn 9. Conclusion: Further Theoretical and Practical Reflections on Agency George Cheney and Dean Ritz About the ContributorsIndex

Read more less

Book SynopsisThe concept of fair value marked a major departure from traditional cost accounting. In theory, under this approach a balance sheet that better reflects the current value of assets and liabilities. Critics of fair value argue that it is less useful over longer time frames and prone to distortion by market inefficiencies resulting in procyclicality in the financial system by exacerbating market swings.Comprising contributions from a unique mixture of academics, standard setters and practitioners, and edited by internationally recognized experts, this book, on a controversial and intensely debated topic, is a comprehensive reference source which: examines the use of fair value in international financial reporting standards and the US standard SFAS 157 Fair Value Measurement, setting out the case for and against looks at fair value from a number of different theoretical and practical perspectives, including a critical review of the merits and arguTrade Review'Fair value is a central notion in accounting practice, research and standard setting. This book, whose chapters are authored by top-notch accountants and academics, rolls over each of these dimensions to provide an authoritative and comprehensive analysis of the state-of-art and future developments in this area. I think it is a ‘must’ for those interested in fair value accounting.' — Salvador Carmona, Rector, IE University, Spain. Past President of the European Accounting Association and past editor of the European Accounting Review. 'Perhaps no issue in accounting has been as controversial as fair value. Written from the unique perspectives of leading scholars around the world, this collection explores its far reaching implications for managers, regulators, and the stability of financial markets. An engaging and accessible foray into the complex world of fair value accounting.' — Karen Nelson, Texas Christian University, USA Table of Contents1. Does the usage of fair values increase systemic risks? 2. Fair Value and the Conceptual Framework 3. Fair Value Accounting: A Standard Setting Perspective 4. Have the standard setters gone too far, or not far enough, with fair value accounting? 5. Shareholder value, financialization and accounting regulation: making sense of fair value adoption in the European union 6. Measuring Fair Value when Markets Malfunction: Evidence from the Financial Crisis 7. Fair Value Accounting in Financial Institutions 8. Bank Risk Management – and Fair Value Accounting 9. The Use of Fair Value Accounting in Risk Management in Non-Financial Firms 10. The History of the Fair Value Term and its Measurements 11. The "fairness" of fair value accounting: marking-to-market, marking-to-model, and financial reporting management 12. Let the Fox Guard the Henhouse: How Relaxing the Three-Level Fair Value Hierarchy Increases the Reliability of Fair Value Estimates 13. Fair Value Accounting -A Manager’s Perspective 14. Tax Related Implications of Fair Value Accounting 15. Fair Value Accounting and Executive Compensation 16. Fair value and the formation of financial market prices through ignorance and hazard 17. Fair Value Accounting: China Experience 18. Fair Values and Family Firms

Read more less

Book SynopsisThis handbook provides a wide-ranging, coherent, and systematic analysis of maritime management, policy, and strategy development. It undertakes a comprehensive examination of the fields of management and policy-making in shipping by bringing together chapters on key topics of seminal scientific and practical importance.Within 21 original chapters, authoritative experts describe and analyze concepts at the cutting edge of knowledge in shipping. Themes include maritime management and policy, ship finance, port and maritime economics, and maritime logistics. A study examines the determinants of ship management fees. Aspects of corporate governance in the shipping industry are reviewed and there is a critical review of the ship investment literature. Other topics featured include the organization and management of tanker and dry bulk shipping companies, environmental management in shipping with reference to energy-efficient ship operation, a study of the BIMCO Shipping KPI standTrade Review‘This handbook can be used as an excellent reference for undergraduates and postgraduates in maritime studies.’ — Professor Jin Wang, Liverpool John Moores University, UKTable of Contents1. Principles of Maritime Business Management 2. Evolution of the EU and International Maritime Shipping: Drivers, Challenges and Scenarios 3. Organization and management of dry bulk shipping companies 4. Organization and Management of Tanker Shipping Companies 5. Environmental management in shipping: Theory and practice of energy efficient ship operation 6. Sustainability, Maritime Governance and Business Performance in a Self-Regulated Shipping Industry: A Study on the BIMCO Shipping KPI Standard 7. An overview to contemporary maritime logistics and supply chain management decision areas 8. Using the Bunker Adjustment Factor as a Strategic Decision Instrument 9. Slow steaming in the maritime industry 10. Determinants of Ship Management Fees 11. Corporate Governance in the Shipping Industry 12. The ownership structure of US listed shipping companies 13. A Critical Review of the Ship Investment Literature 14. Development of Ship Finance Centre: The Case of Singapore 15. Appraisal of Shipping Investment Projects Using Real Options 16. Credit Risk Analysis, Measurement, and Management in the Shipping Industry 17. The dynamic Baltic Dry Index: an approach to improve the freight market index 18. Inter-Organizational relationships of European port management entities 19. Investments and financial instruments in port management 20. Private Sector Participation, Port Efficiency, and Economic Development 21. The attitudes of port organizations in adapting to climate change impacts

Read more less

Book SynopsisThis book proposes a theoretical framework identifying external and internal factors that influence internationalization strategy of Chinese brands and brand performance. It explores several key strategies e.g. standardization versus adaptation, price leadership versus branding, OBM export versus OEM export, and incremental versus leap-forward internationalization model. The relationships are examined between various international marketing mix e.g. distribution channel and pricing strategies, and brand performance. Through case studies the text also analyses the internationalization of contract-based firms.Table of ContentsChapter 1 Main Topics and Research Framework of Chinese Firms' International Branding Strategies Introduction 1.2 Literature Review on Chinese Firms International Branding Strategies 1.2.1 Research on the Selection Modes of International Branding Strategy 1.2.2 Research on Key Determinants of International Branding Strategy Choice and Its Relationship to Performance 1.2.3 Case Studies of Internationally Established Brands 1.3 Theoretical Framework of Chinese Firms's International Branding Strategies 1.3.1 International Branding Strategies 1.3.2 Relationship between External Environmental Determinants and International Branding Strategy Choice 1.3.3 Relationship between Internal Organizational Determinants and International Branding Strategy Choice 1.3.4 Relationship between International Branding Strategy Choice and Export Performance Chapter 2 Development and Main Contents of International Branding Research 2.1 Introduction 2.1.1 International Branding in Practice 2.1.2 Academics-oriented International Branding 2.2 Identification and Positioning of International Branding 2.2.1 Consumers' Attitude and Preference towards International Brands 2.2.2 Differences of Brand Image: International Brands vs. Local Brands 2.2.3 Standardization/Adaptation of International Branding 2.3 International Brand Marketing Strategies 2.3.1 Entry Strategies of International Brands 2.3.2 Brand Alliance in the Context of Globalization 2.3.3 Where Are You From? The Country-Of-Origin Effects in International Branding 2.4 Improving and Maintaining Brand Power in the Internationalization Process 2.4.1 Maintaining Brand Vitality in International Competition: Brand Research and Development 2.4.2 Brand Extension in International Market 2.4.3. Enhancing International-Market-Based Customer Brand Equity 2.5 Summary and Suggestions for Future Research Chapter 3 Two Perspectives of International Marketing: Standardization versus Adaptation 3.1 Introduction 3.

Read more less

Book SynopsisThe Public Relations Strategic Toolkit presents guidance to instruct and educate students and professionals of public relations and corporate communications. Alison Theaker and Heather Yaxley cover every aspect of critical practice, including definitions of public relations, key theoretical concepts and both original and established methodological approaches. Case studies and interviews are featured  to provide real-world context and advice for professional development. The new edition is fully revised with brand new case studies and updated content which reflect significant developments in theory and contemporary practice. It puts particular emphasis on the use of technology (including automation) and social media in current public relations planning, corporate communications and stakeholder engagement. The book is divided into four parts; covering the profession, public relations planning, corporate communication and stakeholder engagement. FeatTrade Review‘Public relations is a global business, increasing in scope, scale and influence. It’s a broad discipline, encompassing practitioners with diverse skillsets, operating in vastly differing environments. The landscape is being transformed by the digital revolution, yet professional PR is firmly rooted in strategic principles. With this update, Theaker and Yaxley serve our community of consultants, students and other stakeholders well. It is a worthy addition to any bookshelf.’Jason MacKenzie, President, Chartered Institute of Public Relations, UK‘The Public Relations Strategic Toolkit is a book that student, teacher and practitioner will want to keep close to hand. It's a primer for the public relations industry. It provides a thorough grounding for students, or anyone new to the industry and is an instant aide memoir for experienced practitioners.’Stephen Waddington, Partner and Chief Engagement Officer, Ketchum and Visiting Professor, Newcastle University, UKTable of ContentsList of figures List of tables Acknowledgements Part 1: The Profession Introduction Alison Theaker 1. What is public relations? Alison Theaker 2. What do PR practitioners do? Alison Theaker 3. The PR industry and careers in it Alison Theaker 4. Professionalism and trends in PR Alison Theaker Part II: Public relations planning Introduction Heather Yaxley 5. Situational analysis Heather Yaxley 6. Understanding public psychology Heather Yaxley 7. Setting objectives Heather Yaxley 8. Strategic campaign execution Heather Yaxley 9. Budgeting and resourcing Heather Yaxley 10. Monitoring and evaluation Heather Yaxley Outro Part III Corporate communications Introduction Heather Yaxley 11. Brand management Alison Theaker 12. Effective media relations Alison Theaker 13. Risk, incidents, issues and crisis management Heather Yaxley 14. Corporate social responsibility Alison Theaker 15. International considerations Alison Theaker 16. Digital Public Relations Heather Yaxley Part IV Stakeholder engagement Introduction Alison Theaker 17. Political relations Heather Yaxley 18. Financial and investor relations Heather Yaxley 19. Internal communications Alison Theaker 20. Inter-organisational relationships Heather Yaxley 21. Community Relations Alison Theaker 22. Consumer public relations Alison Theaker Appendix Bibliography Index

Read more less

Book SynopsisThe study of urbanization in Southeast Asia has been a growing field of research over the past decades. The Routledge Handbook of Urbanization in Southeast Asia offers a collection of the major streams and themes in the studies of the cities in the region. A focus on the urbanization process rather than the city as an object opens the topic more broadly to bring together different perspectives. This timely handbook presents these diverse views to build a clearer understanding of theoretical contributions of urban studies in Southeast Asia and to provide a complete collection of scholarly works that are thematically structured and a useful tool for teaching urbanization in Southeast Asia.Following the introduction by the editor, the handbook is structured along central, emerging themes. It contains six parts, which are each introduced by the editor: Theorizing Urbanization in Southeast Asia Migration, Networks and Identities Development andTrade ReviewThis collection of essays represents a major contribution in the understanding of the contemporary urbanization process in the diverse region of Southeast Asia. It is significant because its shifts the focus from the economic role of urban centers to a concern with the "urban condition" recognizing the human challenges of the of urban life which is now a reality for the majority of Southeast Asians. Its interdisciplinary approach encompasses themes such as patterns and the production of urban space, processes of the urban transition (including migration), development discontents, environmental governance and alternative urban development strategies. This collection frames a new debate about urbanization that is rewriting of the narrative of Southeast Asian urbanization. Terry McGee, Professor Emeritus, University of British Columbia, Canada Table of ContentsIntroduction, Rita Padawangi Part I: Theorizing Urbanization in Southeast Asia Overview: Theorizing Urbanization in Southeast Asia, Rita Padawangi 1. Gateways, Corridors and Peripheries, Peter J. Rimmer and Howard Dick 2. Peri-Urban Transformations in Southeast Asia, Yap Kioe Sheng 3. Knowledge, Creativity and the City, Dean Forbes 4. Aspirations in Urban(izing) Southeast Asia, Tim Bunnell, Daniel P.S. Goh and Ng Huiying 5. The Politics of Increments in Collective Urban Action, AbdouMaliq Simone 6. Provisional Notes on Semi-Urbanization, Abidin Kusno 7. Some Conceptual and Methodological Issues in Studying Urbanization in Southeast Asia, Gavin W. Jones 8. Challenges and Opportunities of Comparative Research: The Case of Brunei-Miri and Singapore-Iskandar Malaysia, Sin Yee Koh 9. Debilitating City-Centricity: Urbanization and Urban-Rural Hybridity in Southeast Asia, Stephen Cairns Part II: Migration, Networks and Identities Overview: Migration, Networks and Identities, Rita Padawangi 10. Longing and Belonging in a Global City: Skilled Migrants in Singaporean Urban Space, Michiel Baas 11. Marginalized Migrants and Urbanization in Southeast Asia, Laavanya Kathiravelu and George Wong Boon Keng 12. Women Workers and Urban Imagination in Indonesia’s Industrial Town, Nicolaas Warouw 13. God’s Many Faces: Religious Pluralism in Urban Southeast Asia, Teresita Cruz-del Rosario 14. Between Tradition and Modernity: The Ritual Politics of Indigenous Cultural Heritage in Urbanizing Sabah, East Malaysia, Yunci Cai 15. Networks Beyond the Nation: Urban Histories of Northern Thailand and Beyond, Taylor Easum Part III: Development and Discontents Overview: Development and Discontents, Rita Padawangi 16. Mega-Regionalization of a Nation: Philippine Mega-Regions and the Impulse to Globalize, Arnisson Andre C. Ortega 17. Kota Kinabalu: Checkered Past, Present Challenges, Bright Future?, Simone Shu-Yeng Chung and Robin Chung 18. Transforming Kuala Lumpur: Hybrid Urbanisms in Motion, Yeoh Seng Guan 19. From Socialist Modernism to Market Modernism? Master-Planned Developments in Post-Reform Vietnam, Hoai Anh Tran 20. Peri-Urbanization in the Surabaya Metropolitan Area: An Industrial Transformation Perspective, Delik Hudalah, Tania Benita and Ikrar Eka Praya Gumilar 21. Contesting Development: Youth and Industrial Labor in Peri-Urban Banten, Indonesia, Suzanne Naafs 22. Transportation Development and Urbanization in the Bangkok Metropolitan Region, Saksith Chalermpong 23. Phnom Penh's Diamond Island: City of Spectacle, Teri Shaffer Yamada Part IV: Environmental Governance Overview: Environmental Governance, Rita Padawangi 24. An Assessment of Disaster Risk and Resilience in Rapidly Urbanizing ASEAN Cities, Karl Kim and Lily Bui 25. The Political Ecology of Uneven Development and Vulnerability to Disasters, Danny Marks 26. Political Ecologies of Urbanizing Natures in Southeast Asia, Kristian Saguin 27. Urbanization and Multiple-Scales Environmental Challenges in Malaysia, Adnan A Hezri 28. The Urban Transformation in Southeast Asia: From Cosmic Cities to Urban Centers, Victor R. Savage Part V: The Social Production of the Urban Fabric Overview: The Social Production of the Urban Fabric, Rita Padawangi 29. Historical Morphology of Coastal Cities in Southeast Asia, Johannes Widodo 30. In Search of Urban Identities in Myanmar, Jayde Lin Roberts 31. Contested Heritage in Luang Prabang, Phill Wilcox 32. Alleyway Neighborhoods in Hồ Chí Minh City, Marie Gibert 33. Informality, Advocacy, and Governmentality in Urbanizing Northern Philippine Cities: Baguio, Benguet and Dagupan, Pangasinan, Ty Matejowsky and B. Lynne Milgram Part VI: Social Change and Alternative Development Overview: Social Change and Alternative Development, Rita Padawangi 34. Community-based Food Production, Piyapong Boossabong 35. Community-led Processes for Inclusive Urban Development, Diane Archer 36. Citywide Participatory Community Mapping, John Taylor 37. Disciplining Dissent: Freedom, Control, and Digital Activism in Southeast Asia, Merlyna Lim

Read more less

Book SynopsisThe key to marketing is understanding and satisfying consumer needs, thus a knowledge of consumer behavior is essential to any organization dealing with customers, users, or clients. This book promises to be a contemporary classic. It brings together an international set of scholars, many of whom are household names, to examine the diverse approaches to consumer behavior topics. The editors employ a micro to macro structure, dividing each topic into three parts: one reflecting foundational work, one focused on emerging trends, and one covering practical applications. Each part examines the relationship between consumer behaviour and motivation, including well-being, gender, social class, and more, and concludes with practitioner perspectives on the challenges and opportunities that come with understanding customers. Readers will gain insight into how drives that are constantly in flux relate to other aspects of human cognition and behavior, allowing them to reach customers suTrade Review"Featuring leading scholars in the field, this book surveys the breadth of consumer behavior research while providing sufficient depth for readers to appreciate both the existing knowledge and knowledge gaps in the domains it covers. It is a must-have reference for anyone wishing to perform research in consumer behavior."David Gal, University of Illinois at Chicago, USA"In this new edited volume on consumer behavior, Solomon and Lowrey bring together a broad range of contributions that address many relevant topics in contemporary consumer research. The book not only reports on a broad range of topics, but also provides insights from many of the different scientific disciplines involved in consumer studies, making it a showcase of the multidisciplinary nature of the field." Arnout Fischer, Wageningen University, the Netherlands"Bringing together world-class researchers from diversified fields, this book provides a grand tour of the fast-changing area of consumer behavior. It’s up-to-date, easy-to-read, and comprehensive. A must-have for all researchers, graduate students, and practitioners who want to keep up with the research development in this area!"Yuwei Jiang, The Hong Kong Polytechnic University, China"This volume is an excellent companion to the study of consumer behavior. It covers the basic components, such as perception, motivation, attitudes, and learning. More importantly, it provides cutting-edge updates and new topics including effects of climate, the quantified self, retail therapy, and poverty. It clearly deepens and broadens our understanding of consumers."Russell Belk, York University, CanadaTable of ContentsPart I: IntroductionPreface A History of the Study of Consumer Behavior Sidney J. Levy Climate, Culture, and Consumption: Connecting the Dots Jagdish N. Sheth Part II: Well-Being Materialism: Conceptualizations, Antecedents, and Consequences Nimish Rustagi, L. J. Shrum The Therapeutic Utility of Shopping: Retail Therapy, Emotion Regulation, and Well-Being Leonard Lee, Tim M. Böttger Part III: Perception Drivers, Consequences, and Remedies of Biased Size Perceptions in Marketing Nailya Ordabayeva, Pierre Chandon Implications of Product Anthropomorphism Through Design Ana Valenzuela, Rhonda Hadi Part IV: Learning & Memory The Recall and Use of Narratives as Declarative and Procedural Consumer Knowledge Robert S. Wyer, Jr. and Tao Tao The Lies Consumers Tell: The Opportunities and Challenges of Studying Consumer Deception Christina I. Anthony, Elizabeth Cowley Part V: Self/Gender The Interplay of the Desired and Undesired Selves in Everyday Consumption Chihling Liu, Margaret K. Hogg Gender and the Self: Traversing Feminisms, Masculinities, and Intersectionality Towards Transformative Perspectives Linda Tuncay Zayer, Catherine A. Coleman, Wendy Hein, Birkbeck, Jon Littlefield, Laurel Steinfield Part VI: Motivation/Values/Personality Social Values in Consumer Psychology: Key Determinants of Human Behavior Wang Suk Suh and Lynn R. Kahle The Dynamics of Multiple Goal Pursuit: Situation and Personality as Determinants of Goal Stickiness and Switching Suresh Ramanathan Part VII: Decision Making Pricing in the Digital Age: Implications for Consumer Behavior Russell S. Winer The Quantified Self: Self-Regulation in Cyborg Consumers Rachel Ashman, Julia Wolny, Michael R. Solomon Part VIII: Attitudes & Branding How Consumers’ Attitudes Towards Brands Are Shaped Danielle J. Brick, Susan Fournier Brand Attitude Structure Frank R. Kardes, Ruth Pogacar, Roseann Hassey, Ruomeng Wu Part IX: Language The Influence of Marketing Language On Brand Attitudes and Choice Ruth Pogacar, Tina M. Lowrey, L. J. Shrum On the Search for the Perfect Brand Name Sascha Topolinski Part X: Buying/Retailing/Services/Disposal How Retailing Cues Influence Shopping Perceptions and Behavior Dhruv Grewal, Anne L. Roggeveen, Lauren S. Beitelspacher Using Visual Design to Improve Customer Perceptions of Online Assortments Barbara E. Kahn Part XI: Family Power and Gender Dynamics in Contemporary Families Gokcen Coskuner-Balli, Samantha N. N. Cross Conducting International Consumer Research with Children: Challenges and Potential Solutions Tina M. Lowrey, Lan Nguyen Chaplin, Agnes Nairn, Aysen Bakir, Verolien Cauberghe, Elodie Gentina, Liselot Hudders, Hua Li, Fiona Spotswood, Anna Maria Zawadzka Part XII: Groups/Social Media Social Media Ashlee Humphreys Segmented Clusters versus Social Groupings & Status Games: The Changing Landscape of Luxury Consumers Laurel Steinfield Part XIII: Subcultures Community Lost: The Unrealized Collaborative Market Potential of Credit Unions Hope Jensen Schau and Albert M. Muñiz, Jr. Coconstructing institutions one brick at a time: appropriation and deliberation on LEGO Ideas Albert M. Muñiz Jr., Marie Taillard Part XIV: Social Class/Power The Hidden Hand of Social Class Paul Henry & Marylouise Caldwell Impoverished Consumers: What We Know, What We Don’t Know, and What We Should Do Ronald Paul Hill Part XV: Culture Multiple Shades of Culture: Insights from Experimental Consumer Research Zeynep Gürhan-Canli, Gülen Sarial-Abi, Ceren Hayran The Case for Exploring Cultural Rituals as Consumption Contexts Cele C. Otnes Part XVI: Applied Consumer Behavior Consumer Behavior in the Marketing Information Ecosystem John Wittenbraker & Norbert Wirth Emerging Trends for Consumer Behavior Practitioners Jim Multari

Read more less

Book SynopsisSafety-I is defined as the freedom from unacceptable harm. The purpose of traditional safety management is therefore to find ways to ensure this freedom'. But as socio-technical systems steadily have become larger and less tractable, this has become harder to do. Resilience engineering pointed out from the very beginning that resilient performance - an organisation's ability to function as required under expected and unexpected conditions alike required more than the prevention of incidents and accidents. This developed into a new interpretation of safety (Safety-II) and consequently a new form of safety management.Safety-II changes safety management from protective safety and a focus on how things can go wrong, to productive safety and a focus on how things can and do go well. For Safety-II, the aim is not just the elimination of hazards and the prevention of failures and malfunctions but also how best to develop an organisation's potentials for resilient performanceTrade Review"A truly original world-class thinker, Hollnagel’s work should be heeded by every safety and health professional. It’s hard going at times, as he profoundly challenges the traditional ways in which we understand and manage safety. But he does offer a new vision that is potentially very valuable to practitioners. In particular, Safety II could help us to revolutionise how we view accident and incident data (and the use we make of this information) and position ourselves as risk managers, not just as safety and health specialists.This approach could also give us powerful new leverage with directors and senior leaders – by changing the agenda from how we can meet the minutiae of safety and health law to how we can best work together to ensure our organisations survive and thrive."Paul Smith MA CFIOSH, IOSH Magazine and former Health & Safety Executive inspectorTable of ContentsPrefaceChapter 1: Safety Management Anno 2016 Chapter 2: What Does ‘Resilience’ Mean? Chapter 3: The Basis For Resilient PerformanceChapter 4: The Resilience Potentials Chapter 5: RAG – The Resilience Assessment Grid Chapter 6: RAG – Towards a Model of Resilient PerformanceChapter 7: Developing Resilience Potentials Chapter 8: The Changing Face of Safety ReferencesGlossary

Read more less

Book SynopsisAir cargo is a key element of the global supply chain. It allows outsourcing of manufacturing to other countries and links production in both multinational and smaller enterprises. It has also been the most important driver of certain export industries in countries such as South Africa, Kenya and Chile. As a component of the air transport industry, air cargo makes the crucial difference between profit and loss on many long-haul routes.This second edition of Moving Boxes by Air offers a comprehensive and up-to-date guide to the business and practices of air cargo, with chapters dedicated to key issues such as current trends, market characteristics, regulation, airport terminal operations, pricing and revenues, and environmental impacts. The book illustrates the recent emphasis on mergers at the expense of alliances, which have not had the impact that they had on passenger operations. The section on security has been expanded to assess in more depth the threats to airTrade Review'This book is essential reading for anyone interested in air cargo, this includes students as well as people working in air transport. It gives a well-rounded and comprehensive view of the sector, covering key issues that affect this challenging area. The new edition addresses more recent developments as well as highlights the changes in this sector.' — Robert Mayer, Course Director, Cranfield University, UK'This is an excellent book about the essential but often overlooked area of air cargo. It’s a must for all students of air transportation' — James Pearson, Coventry University, UK'Given the fast changing environment and complexities of the air cargo industry this second edition of "Moving Boxes by Air - The Economics of International Air Cargo" is a useful update and extension of the original version. A good textbook and excellent background reading for practitioners.' — Rico Merkert, Deputy Director, Institute of Transport and Logistics Studies, The University of Sydney Business School, Australia'Air Cargo may be the ‘poor relation’ of the aviation family, but the authors’ comprehensive analysis demonstrates that whilst perhaps never destined to be family head, cargo’s complexity and contribution to the family is underrated. This book proves air cargo is so much more than just ‘moving boxes by air’' — Gordon McJannett, Lecturer in Aviation Management, Coventry University'It is great to see that this book addresses the various complexities of air cargo transportation and gives insights into every aspect of it. It is therefore truly a must-study for those who want to make a career in purchasing, transportation and logistics. The laymen will discover some of the stuff that happens behind the scenes when they click ‘buy’ while purchasing their cell phone or whatever they are buying online from their favourite e-tailer’s site' — Ram C. Menen, retired aviation and air caTable of ContentsChapter 1: Air cargo traffic and capacity; Chapter 2: Air cargo market characteristics; Chapter 3: Economic and technical regulation; Chapter 4: Supply – passenger and freight airlines; Chapter 5: Supply: integrated carriers, post offices and forwarders; Chapter 6: Air cargo alliances and mergers; Chapter 7: Aircraft and flight operations; Chapter 8: Airport and ground operations; Chapter 9: Distribution and marketing; Chapter 10: Pricing and revenues; Chapter 11: Airline costs; Chapter 12: Air cargo financial performance; Chapter 13: Air cargo and the environment; Chapter 14: Air cargo forecasting

Read more less

Book SynopsisThis bestselling text provides a practical guide to structural equation modeling (SEM) using the Amos Graphical approach. Using clear, everyday language, the text is ideal for those with little to no exposure to either SEM or Amos. The author reviews SEM applications based on actual data taken from her own research. Each chapter walks readers through the steps involved (specification, estimation, evaluation, and post hoc modification) in testing a variety of SEM models. Accompanying each application is: an explanation of the issues addressed and a schematic presentation of hypothesized model structure; Amos input and output with interpretations; use of the Amos toolbar icons and pull-down menus; and data upon which the model application was based, together with updated references pertinent to the SEM model tested.Thoroughly updated throughout, the new edition features: All new screen shots featuring Amos Version 23. DescriptiTrade Review"Having used Byrne's SEM texts for decades, this updated AMOS edition clearly continues her winning streak. With trademark accessibility of writing and helpful software illustrations, this remains an indispensable companion for any course using AMOS." - Gregory R. Hancock, University of Maryland, USA "Byrne's trademark clarity and practicality are on full display in this new edition of her bestselling book on using Amos for structural equation modeling. Unlike typical guides for SEM software, Byrne embeds her coverage in realistic and telling examples that take the reader beyond the simple how-tos to guidance on strategy and interpretation." - Rick H. Hoyle, Duke University, USA "When Barbara Byrne teaches, all analyses become simple. She is exceptionally skillful in teaching complex matters in an accessible way. With this book she confirms her international reputation. She will continue to show students and scholars how to conduct sophisticated analyses using AMOS." –Fons van de Vijvar, Tilburg University, Netherlands "Barbara M. Byrne’s book on how to use Amos for SEM analyses is a great resource for students and experienced researchers. Written in a clear, accessible way, it also teaches essential concepts, not just skills." - Rex Kline, Concordia University, Canada "Dr. Byrne writes at a perfect level which is friendly to the novice, but also makes it clear that this is an advanced technique that the reader will benefit from learning. ...The audiences that I think would be attracted to this book [are] faculty/researchers, graduate students and undergraduate students. ... Many of my past students have retained their edition of the text for future reference." – Brian Lawton, George Mason University, USA "It is the best book on the market for our course. ... I can use it not only as a textbook but also as a reference. ... It works well for the market ... across a range of disciplines in both the social and natural sciences. ...This book is really appropriate for postgraduate and research students. ...It is a starter book for SEM. Many people begin using AMOS and this is the perfect companion. ... I would recommend it to anyone looking to incorporate SEM into their research." – Rob Angell, Cardiff University, Wales "Dr. Byrne did an exceptional job in presenting the SEM terms and concepts in an understandable way, in adopting various examples from social science disciplines, and walking through readers with a variety of SEM applications using AMOS! ... [Market] Applied researchers who want to conduct SEM analyses using AMOS, no matter whether they have strong background in SEM or not. It is also a good supplementary text for graduate courses in SEM." – Yanyun Yang, Florida State University, USA "The book is appropriate for graduate students in the social and behavioral sciences ... to help with the execution of statistical analysis. Students and researchers in varied social and behavioral programs will be interested in using the book. ...It is a great book to assist with AMOS." – Julian Montoro-Rodriquez, California State University, San Bernardino, USA Table of ContentsSection 1: Introduction 1. Structural Equation Modeling: The Basics 2. Using the Amos Program Section 2: Single-Group Analyses Confirmatory Factor Analytic Models 3.. Application 1: Testing the Factorial Validity of a Theoretical Construct (First-Order CFA Model) 4. Application 2: Testing the Factorial Validity of Scores from a Measurement Scale (First-Order CFA Model) 5. Application 3: Testing the Validity of Scores from a Measurement Scale (Second-Order CFA Model) Full Latent Variable Model 6. Application 5: Testing the Validity of a Causal Structure Section 3: Multiple-Group Analyses Confirmatory Factor Analytic Models 7. Application 5: Testing Factorial Invariance of Scales from a Measurement Scale (First-Order CFA Model) 8. Application 6: Testing Invariance of Latent Mean Structures (First-Order CFA Model) Full Latent Variable Model 9. Application 7: Testing Invariance of a Causal Structure Section 4: Other Important Applications 10. Application 8: Testing Evidence of Construct Validity: The Multitrait-Multimethod Model 11. Application 9: Testing Change Over Time: The Latent Growth Curve Model Section 5: Other Important Topics 12. Application 10: Use of Bootstrapping in Addressing Non-normal Data 13. Application 11: Addressing the Issues of Incomplete Data

Read more less

Book SynopsisA growing body of research demonstrates how the arts including literary, performing and visual arts as well as architecture and design can greatly enhance the experience of healthcare, contributing to improved health outcomes, a better patient experience and lower healthcare costs. This unique book provides an overview of what the arts in healthcare can achieve and how to implement the arts in the most effective manner.Exploring possibilities for innovative program design and implementation from healing gardens through public performances to bedside activities the text draws on examples from a wide range of arts. The book then goes on to look at how programs can be aimed at specific populations and fields, such as children, palliative care and caregivers. This comprehensive book is an invaluable reference for all those studying or engaged in creating, designing, managing and evaluating arts in healthcare programs and initiatives. Trade ReviewEveryone has the right to access the benefits of the arts in healthcare, and this book masterfully points the way. Innovator Patricia Dewey Lambert has assembled an indispensable collection of chapters that clarify parameters for the establishment of much needed arts in healthcare programs and management of organizational policies and practices. As a Registered and Board-Certified art therapist, I’m especially pleased that this volume aptly distinguishes the integrative mental health profession of art therapy and other creative therapies (such as dance, drama, and music therapy) from the arts in healthcare field. But the message is clear –opportunities for all aspects of the arts in health are endless. There aren’t enough practitioners to reach all those in need of arts-related services, and Lambert’s collaborative work aims to change that. This rich resource represents a significant contribution to the furtherance and professionalization of the arts in healthcare, and will surely lead to an increase in training opportunities and creation of programs – in the service of those most deserving of access to the life-enhancing qualities of the arts in all its forms. Donna Betts, PhD, ATR-BC, Board President, the American Art Therapy Association; Research Professor, George Washington University Art Therapy; award-winning author and researcher.A splendid book that will be essential for anyone planning to create, serve in, or administer a healthcare arts program. Full of sound theory and useful guidance.Frederick Foote, M.D., co-founder, Walter Reed Healing Arts Partnership and the Green Road Project Patricia Dewey Lambert’s Managing Arts Programs in Healthcare is a veritable encyclopedia of essential knowledge on the burgeoning arts and healthcare field. Each chapter, written by the leading arts and health scholars, practitioners and luminaries of our time, shines a light on the essential aspects of quality arts and health programs that are meeting today’s demands for patient and family-centered care in America’s healthcare system. This is an important resource not only for new and emerging managers and practitioners, but for seasoned arts and health leaders and advocates, who are interested in fully understanding the multi-dimensional application of the arts in public health policies and practices.Marete Wester, MS, Senior Director of Arts Policy, Americans for the Arts, USATable of ContentsPart 1: Understanding the Arts in Healthcare Field 1. Introducing the Arts in Healthcare Field 2. Mapping the Arts in Healthcare Field 3. Professionalizing the Arts in Healthcare Field Part 2: Managing Environmental Arts in Healthcare Programs and Initiatives 4. Integrating Arts Planning into Healthcare Design 5. Healing Gardens 6. Managing Art Collections in Healthcare Environments 7. Exhibit Galleries in Healthcare Facilities Part 3: Managing Participatory Arts in Healthcare Programs 8. Performances in Public Spaces 9. Bedside Arts Activities 10. Evaluating the Arts in Healthcare Program: Building a Story About the Program's Activities, Paths to Improvement, and Achievements Part 4: Managing Arts in Healthcare Programs for Special Populations 11. How to Start an Arts Program for Military Populations 12. The Arts in Pediatric Healthcare Settings 13. Arts, Health, and Aging 14. The Use of Music-Thanatology with Palliative and End-of-life Populations in Healthcare Settings 15. Evoking Spirit: Utilizing the Arts with Adults with Cancer Part 5: Managing Arts in Healthcare Programs for Caregivers 16. Using the Arts to Care for Paraprofessional and Family Caregivers 17. Arts Programs for Medical Staff 18. Preparing the Mind and Learning to See: Art Museums as Training Grounds for Medical Students and Residents

Read more less

Book SynopsisThe Routledge Companion to Philosophy of Social Science is an outstanding guide to the major themes, movements, debates, and topics in the philosophy of social science. It includes thirty-seven newly written chapters, by many of the leading scholars in the field, as well as a comprehensive introduction by the editors. Insofar as possible, the material in this volume is presented in accessible language, with an eye toward undergraduate and graduate students who may be coming to some of this material for the first time. Scholars too will appreciate this clarity, along with the chance to read about the latest advances in the discipline. The Routledge Companion to Philosophy of Social Science is broken up into four parts. Historical and Philosophical Context Concepts Debates Individual Sciences Edited by two of the leading scholars in the discipline, this volume is essential reading for anTrade ReviewA state-of-the-art collection of original essays by the best writers in the field of history and philosophy of the social sciences.--Merrilee H. Salmon, University of PittsburghTable of Contents Part I. Historical and philosophical context Comte and the Positivist Vision Vincent Guillin Durkheim and the Methods of Scientific Sociology Warren Schmaus Verstehen and the Reaction Against Positivism Brian Fay The Development of Logical Empiricism Thomas Uebel Kuhn’s Influence on the Social Sciences K. Brad Wray Popper’s Influence on the Social Sciences Jeremy Shearmur Interpretation and Critical Theory Ken Baynes The Empirical Counter-Revolution Jaakko Kuorikoski Part II. Concepts Explanation David Henderson Reductionism Harold Kincaid Emergence Julie Zahle Methodological Individualism Petri Ylikoski Functionalism Alex Rosenberg Naturalism David Livingstone Smith Game Theory Cristina Bicchieri & Giacomo Sillari Situational Analysis Kevin D. Hoover Bias in Social Scientific Experimentation Sharon Crasnow Causal Inference and Modeling Tuukka Kaidesoja Collective Intentionality Kirk Ludwig & Marija Jankovic Microfoundations, Mechanism, and Causal Powers Dan Little Social Ontology Brian Epstein Realism and Anti-Realism Kareem Khalifa & Randall Harp Critical Realism Justin Cruickshank Objectivity Eleonora Montuschi Part III. Debates Are There Social Scientific Laws? Julian Reiss Behavioral Economics Conrad Heilmann Machine Epistemology and Big Data Greg Wheeler Evolutionary Psychology Stephen M. Downes Cognitive Science Stephen Turner and David Eck The Social Construction of Knowledge Steve Fuller Feminism in Social Research Marianne Janack Race in Social Research Michael Root Part IV. Individual Sciences Philosophy of Economics Don Ross Philosophy of History Paul A. Roth Philosophy of Psychology Nico Orlandi & Janette Dinishak Philosophy of Sociology & Anthropology Mark Risjord Why Is There No Philosophy of Political Science? Bruno Verbeek & Lee McIntyre

Read more less

Book SynopsisThis book guides in the advocacy process, as well as in courses in consumer behaviour, political science and law. It defines the consumer interest in many dimensions in order to be able to evaluate the effects of agricultural marketing board regulatory activity on consumers.Table of Contents1. Defining the Consumer Interest 2. Consumerism and Consumerists 3. Business and Consumerism 4. Exchange and the Consumer Interest 5. Industrial Organization 6. Consumers and the Law 7. Consumers and the Political Process 8. A Consumer Policy Framework 9. Perspectives and Prospects

Read more less

Book SynopsisUnderstanding social media requires us to engage with the individual and collective meanings that diverse stakeholders and participants give to platforms. It also requires us to analyse how social media companies try to make profits, how and which labour creates this profit, who creates social media ideologies, and the conditions under which such ideologies emerge. In short, understanding social media means coming to grips with the relationship between culture and the economy. In this thorough study, Christian Fuchs, one of the leading analysts of the Internet and social media, delves deeply into the subject by applying the approach of cultural materialism to social media, offering readers theoretical concepts, contemporary examples, and proposed opportunities for political intervention.Culture and Economy in the Age of Social Media is the ultimate resource for anyone who wants to understand culture and the economy in an era populated by social media platforms such as Trade Review"This book is a tour de force. Drawing on a comprehensive re-reading of Marx and critical theory, Christian Fuchs demonstrates how everyday activity on social media is integral to the system of global exploitation that is restructuring contemporary capitalism. His powerful critique of the promotional rhetorics surrounding the Internet and his call for action deserves to be read and debated by anyone seriously interested in the future directions of economic and cultural life." —Graham Murdock, Professor of Culture and Economy, Loughborough University"Drawing inspiration from Raymond Williams and Dallas Smythe, Christian Fuchs turns his critical eye and formidable talents to the deep connections between culture and economy in the age of social media. Rich in conceptual insights and supported with prodigious empirical detail covering labour and consumption in the West and in China, Culture and Economy in the Age of Social Media points the way to how we might retake public control of the digital world." —Vincent Mosco, author of To the Cloud: Big Data in a Turbulent World"Christian Fuchs’s excellent book demonstrates why social media must be analysed critically as both an economic and a cultural phenomenon, unlike the conservatism of idealist social science, which has much to say about communication yet is silent about the materiality of communications." —Jim McGuigan, author of Cool Capitalism"In presenting his analysis, Fuchs displays an extensive command of the literature of cultural analysis as well as an equally impressive familiarity with the work of Marx and those who analyze it. In short, this valuable book offers very insightful analysis into the nature of life in the contemporary world, which may offer some guidance for improving the condition of modern life." - M. Perelman, California State University, Chico, Highly Recommended Review in CHOICE"This book is a tour de force. Drawing on a comprehensive re-reading of Marx and critical theory, Christian Fuchs demonstrates how everyday activity on social media is integral to the system of global exploitation that is restructuring contemporary capitalism. His powerful critique of the promotional rhetorics surrounding the Internet and his call for action deserves to be read and debated by anyone seriously interested in the future directions of economic and cultural life." —Graham Murdock, Professor of Culture and Economy, Loughborough University"Drawing inspiration from Raymond Williams and Dallas Smythe, Christian Fuchs turns his critical eye and formidable talents to the deep connections between culture and economy in the age of social media. Rich in conceptual insights and supported with prodigious empirical detail covering labour and consumption in the West and in China, Culture and Economy in the Age of Social Media points the way to how we might retake public control of the digital world." —Vincent Mosco, author of To the Cloud: Big Data in a Turbulent World"Christian Fuchs’s excellent book demonstrates why social media must be analysed critically as both an economic and a cultural phenomenon, unlike the conservatism of idealist social science, which has much to say about communication yet is silent about the materiality of communications." —Jim McGuigan, author of Cool CapitalismTable of Contents1. Introduction Part I: Theoretical Foundations 2. Culture and Work (with Marisol Sandoval) 3. Communication, Ideology and Labour Part II: Social Media’s Cultural Political Economy of Time 4. Social Media and Labour Time 5. Social Media and Productive Labour Part III: Social Media’s Cultural Political Economy of Global Space 6. Social Media’s International Division of Digital Labour 7. Baidu, Weibo and Renren: The Global Political Economy of Social Media in China Part IV: Alternatives 8. Social Media and the Public Sphere 9. Conclusion

Read more less

Book SynopsisThis book, which was first published in 1972, is not a collection of case-studies in cost-benefit analysis, of which there had been already several in use employing techniques of varying degrees of sophistication. Nor is it a manual of instruction with particular orientation for less developed counties, such as those produced under the auspices of the U.N. and the O.E.C.D. What this volume does attempt is to introduce the student of economics to the logic and the concepts used in cost-benefit analysis.Table of ContentsPreface; Part 1: Introductory; 1. Why Cost-Benefit Analysis? 2. The Pareto Basis of Cost-Benefit Calculations 3. Consistency in Evaluation 4. The Question of Equity; Part 2: Economic Concepts of Costs and Benefits; 5. Measuring Consumers’ Surplus 6. Adding and Subtracting Consumers’ Surpluses 7. Measuring Consumers’ Surpluses When Other Things Are Not Equal 8. Measuring Rents 9. The Economic Cost of Unemployed Factors 10. Transfer Payments 11. Double Counting 12. Shadow Prices 13. Shadow Prices (continued) 14. Some Limitations of Partial Analysis; References and Bibliography; Part 3: External Effects; 15. What Are External Effects? 16. Internalizing External Effects 17. Evaluating External Effects 18. Evaluating Accidents and Death 19. Evaluating Accidents and Death (continued) 20. In Conclusion; References and Bibliography; Part 4: Investment Criteria; 21. Introduction 22. Discounted Present Value and Internal Rates of Return 23. Investment Criteria in a Perfect Economy 24. Discounted Present Value versus Internal Rate of Return 25. Excess Benegfit or Benefit-Cost Ratio? 26. What Should the Rate of Discount Be?; References and Bibliography; Part 5: Uncertainty; 27. Popular Methods of Coping with Uncertainty 28. The Discount Rate Again; References and Bibliography; Index

Read more less

Book SynopsisArts Entrepreneurship: Creating a New Venture in the Arts provides the essential tools, techniques, and concepts needed to invent, launch, and sustain a business in the creative sector.Building on the reader's artistic talents and interests, the book provides a practical, action-oriented introduction to the business of art, focusing on product design, organizational planning and assessment, customer identification and marketing, fundraising, legal issues, money management, cultural policy, and career development. It also offers examples, exercises, and references that guide entrepreneurs through the key stages of concept creation, business development, and growth. Special attention is paid to topics such as cultural ventures seeking social impact, the emergence of creative placemaking, the opportunities afforded by novel corporate forms, and the role of contemporary technologies in marketing, fundraising, and operations.A hands-on guide to entrepreneurial succTable of Contents1. What is arts entrepreneurship? 2. Planning and assessment 3. Marketing 4. Fundraising 5. Legal issues 6. Money Management and Entrepreneurial Finance 7. Cultural policy and the arts entrepreneur 8. Organizational design, Career development, and Future trends

Read more less

Book SynopsisComprising five thematic sections, this volume provides a critical, international and interdisciplinary exploration of employment relations. It examines the major subjects and emerging areas within the field, including essays on institutional theory, voice, new actors, precarious work and employment. Led by a well-respected team of editors, the contributors examine current knowledge and debates within each topic, offering cutting-edge analysis and reflection.The Routledge Companion to Employment Relations is an extensive reference work that offers students and researchers an introduction to current scholarship in the longstanding discipline of employment relations. It will be an essential addition to library collections in business and management, law, economics, sociology and political economy.Trade Review"International in coverage and exhaustive in scope, The Routledge Companion to Employment Relations is an invaluable resource for all who teach and research on the employment relationship. It brings together a global roster of authors who collectively provide a concise summary of what we know about and how we theorize the changing world of work."Edmund Heery, Professor of Employment Relations, Cardiff Business School, Cardiff University, UK"The Routledge Companion to Employment Relations is a welcome and highly accessible contribution towards advancing knowledge and understanding in the field of employment relations. Its thematic structure facilitates a focused analysis of key issues. Each chapter is written by acknowledged experts in the area, and the work is underpinned by original, independent and up to date research evidence augmented by incisive analysis and commentary. The overall work is therefore a great blend of theory, contextual understanding and original and independent research."Patrick Gunnigle, Emeritus Professor of Business Studies University of Limerick, Ireland"This is a very timely and authoritative publication on employment relations from a global perspective. The editors are leading authorities from top universities in the UK, USA and Australia. This book will be a very valuable reference work for students, lecturers and practitioners in employment relations around the world."Russell Lansbury, Emeritus Professor of Employment Relations, University of Sydney, AustraliaTable of ContentsGeneral Introduction (Editors)Chapter 1. Employment relations: older reflections and new horizons (Adrian Wilkinson, Tony Dundon, Jimmy Donaghey and Alex Colvin) Section 1: Perspectives on employment relationsChapter 2. The field of employment relations: a review (Niall Cullinane)Chapter 3. Economics and employment relations (Paul Willman) Chapter 4. Employment relations and the law (Michael Doherty) Chapter 5 Employment relations and history (Greg Patmore) Chapter 6. Sociology, the labour process and employment relations (Bill Harley) Chapter 7. Employment relations and gender equality (Gail Hebson and Jill Rubery)Chapter 8. Employment relations and human resource management (Brian Harney, Tony Dundon and Adrian Wilkinson)Chapter 9. Institutional theory and employment relations (Matt Allen and Geoffrey Wood) Chapter 10. Research methods in employment relations (Keith Whitfield and Suhaer Yunus)Section 2: Actors in employment relationsChapter 11 The state and employment relations: continuity and change in the politics of regulation (Miguel Martinez Lucio and Robert MacKenzie) Chapter 12 Unions (Paul F Clark) Chapter 13. Employers, managers and employment relations (Peter Sheldon)Chapter 14. Multinationals as employment relations actors (María Jesús Belizón)Section 3: Core employment relations processes and issues Chapter 15. Collective bargaining (Dionne Pohler)Chapter 16. Employee voice: conceptualisations, meanings, limitations and possible integration (Michael Barry, Tony Dundon and Adrian Wilkinson)Chapter 17. Knowns and unknowns in the study of workplace dispute resolution: towards an expanded research agenda (Alex Colvin and Ariel C. Avgar)Chapter 18. A pacified labour? The transformation of labour conflict (Lorenzo Frangi, Sung-Chul Noh, Robert Hebdon)Section 4: Broadening employment relations Chapter 19. Employment relations and precarious work (Chiara Benassi and Milena Tekeste)Chapter 20. Globalisation and work: processes, practices and consequences (Stephen Frenkel)Chapter 21. Global supply chains and employment relations (Jimmy Donaghey and Juliane Reinecke)Chapter 22. Employment relations in the informal sector (Colin C Williams) Chapter 23. Emerging economies, freedom of association and collective bargaining for women workers in export-oriented manufacturing (Samanthi J. Gunawardana)Chapter 24. Employment relations in Latin America (Mark Anner and Katiuscia Galhera) Chapter 25. The Transformation of employment relations in contemporary China (Chris King-Chi Chan and Yunbing He) Chapter 26. Employment relations in Africa (Pauline Dibben and Geoffrey Wood) Chapter 27. International institutions and supranational influence in employment relations (Michel Goyer and Rocio Valdivielso del Real) Chapter 28. Employment relations, stakeholder theory and business ethics (Andrew Timming and Samuel Mansell)Section 5 : Contemporary reflections and future challengesChapter 29. The financial model of the firm, the 'future of work', and employment relations (Rose Batt)

Read more less

Book SynopsisPerformance management is key to the ongoing success of any organisation, allowing it to meet its strategic objectives by designing and implementing management control systems. This book goes beyond the usual discussion of performance management in accounting and finance, to consider strategic management, human behaviour and performance management in different countries and contexts. With a global mix of world-renowned researchers, this book systematically covers the what, the who, the where and the why of performance management and control (PMC) systems. A comprehensive, state-of-the-art collection edited by a leading expert in the field, this book is a vital resource for all scholars, students and researchers with an interest in business, management and accounting.Trade Review"Performance management and control is an important and rapidly-evolving field; this companion combines extensive literature surveys and stimulating new material to provide a wide-ranging guide to recent developments that will be of great interest to students, practitioners, new researchers and established scholars looking for further insights." – Brian A Rutherford, Emeritus Professor of Accounting, Kent Business School, University of Kent, UK"This edited book is great reading for people who want to learn about the latest developments in performance management and control. The quality of the contributors to the book is outstanding." – Antonio Dávila, Professor of Entrepreneurship and Accounting and Control, IESE Business School, University of Navarra, SpainTable of Contents1. Introduction to performance management and control Elaine Harris Part I: Design of performance management and control systems 2. Management control systems: theory and lessons from practice David Dugdale 3. Kyocera's use of amoeba management as a performance management system: why it works? Ralph W. Adler 4. Cost management and modular product design strategies Marc Wouters and Frank Stadtherr 5. Composite measures in performance measurement Paul Rouse and Julie Harrison 6. External influences on metrics – regulation and industry benchmarks Liz Warren and Karen Brickman 7. The cloud and management accounting and control Martin Quinn and Erik Strauss 8. Leveraging big data for organizational performance management and control Damminda Alahakoon and Piyumini Wijenayake Part II: People and management control 9. The role of the finance professional in performance management and control Pascal Nevries and Rick Payne 10. The role of strategic planning: a case study in UK higher education Elaine Harris and Mark Ellul 11. Managing ambiguity: changes in the role of the chief risk officer in the UK’s financial services sector Annette Mikes and Maria Zhivitskaya 12. Behavioural performance-management practices: current status and future research Xuan Thuy Mai and Zahirul Hoque 13. Accounting for the immaterial: the challenge for management accounting David Carter 14. The (ir)relevance of performance measures to performance management? Lin Fitzgerald, Rhoda Brown, Ian Herbert, Ruth King and Laurie McAulay 15. Leadership and control Craig Marsh Part III: PMC in different contexts 16. Theorising management accounting practices in less developed countries Chandana Alawattage, Danture Wickramasinghe and Shahzad Uddin 17. Performance measurement and supply chain management Tony Mancini, Maria Argyropoulou and Rachel Argyropoulou 18. AirAsia: towards a 'new world' carrier strategy and implications for performance management system design Ralph Adler, Carolyn Stringer, Paul Shantapriyan and Georgia Birch 19. Comparative insights into management control practices in two Sri Lankan banks in the public and private sectors Tharusha Gooneratne and Zahirul Hoque 20. Performance measurement in SMEs Robin Jarvis 21. In search of hospitality: theoretical and practical issues in performance measurement and management in hotels Ruth Mattimoe and John Paul Tivnan 22. The role of performance management systems in non-government organizations (NGOs) Rob Chenhall, Matt Hall and David Smith 23. Performance management in the public sector: the case of the English ambulance service Geoffrey Heath, James Radcliffe and Paresh Wankhade 24. Management control systems research in the public higher education sector: current status and future research agenda Chaturika Seneviratne and Zahirul Hoque Part IV: PMC research: the lens through which PMC may be viewed 25. Researching performance management: an actor-reality perspective Will Seal 26. The nature and practice of interpretive accounting research Ivo De Loo and Alan Lowe 27. Research in performance management and control: the impact of reseach and the measurement of impact Jane Broadbent 28. PMC: entering a developing field Tony Berry and Elaine Harris

Read more less

Book SynopsisThe second edition of Corporate Real Estate Asset Management is fully up to date with the latest thought and practice on successful and efficient use of corporate office space. Written from an occupier's perspective, the book presents a ten-point CREAM model that offers advice on issues such as sustainability, workplace productivity, real estate performance measurement, change management and customer focus. In addition, new case studies provide real-life examples of how corporations in the UK, USA, Hong Kong and Abu Dhabi actively manage their corporate real estate.The book is aimed at advanced undergraduate and graduate students on corporate real estate, facilities management and real estate courses and international MBA programmes.Table of Contents1. The Cream Context2. Positon: Understanding the business environment3. Purpose: How company and corporate strategies can be aligned4. Paradigm: How a company aligns its real estate with its culture, mission and values5. Processes: How real estate can support business processes, activities and work styles6. Procurement: Selecting appropriate real estate options that support the strategic and financial requirements of the corporate occupier7. Place: Selecting appropriate locations, buildings and configurations8. People: The importance of the interaction between people and real estate9. Planet: How CREAM can integrate sustainability, responsibility and governance10. Performance: How to measure and benchmark the performance of corporate real estate11. Productivity: How CREAM can support improved business productivityCase StudiesCase Study 1: A Sectoral view of CREAM: TMT Case Study 2: Implementing Activity Based Working Case Study 3: Activity based WorkplacesCase Study 4: Benchmarking key CREAM components Case Study 5: Integrating Sustainability into CREAM practiceCase Study 6: CREAM in the Public SectorCase Study 7: Coworking: JustCo Case Study SingaporeCase Study 8: Workplace Transformation: Nokia connecting people Case Study 9: Headquarter reconfiguration: The Hong Kong Jockey Club

Read more less

Book SynopsisJust like the coaching relationship, supervision is most successful when it is a collaborative endeavour, with both parties clear on their roles and the process. Coaching Supervision is an intensely practical book providing guidance on when, why and how to seek supervision, and on how coaches can make the most of the supervision they receive.Written by experienced supervisors who have a deep understanding of the field, and drawing on research into good practice internationally, this book: Explains what supervision is and how it differs from other helping conversations' Provides a step by step approach to choosing a supervisor Advises on how to structure the coach/mentor development journey Explores a breadth of activities that enhance reflective practice Shows how supervision is an integral element of professional coaching and mentoring This practical gTrade Review‘Clutterbuck and colleagues offer a highly practical guide full of case studies, examples, personal insights and tips. This guide is an excellent resource for those new to supervision, those looking for a supervisor, as well as the more experienced coach who wonders how they can get the most from their supervision sessions.’ - Professor Jonathan Passmore, University of Evora & MD of Embrion, Portugal‘An excellent resource for coaches, coaching supervisors and supervisees, that offers a thorough and comprehensive exposition of the supervision process. This book will contribute to our increased understanding of the instrumentality of coaching supervision in the 21st century.’ - Ioanna Iordanou, International Centre for Coaching and Mentoring Studies, Oxford Brookes University, UK‘A splendid addition to the current literature on coaching supervision. It is informed and comprehensive - a must read for anyone who wants to find the best supervision for themselves and engage fully in this powerful learning process.’ - Edna Murdoch, Director of Coaching Supervision Academy, www.coachingsupervisionacademy.com ‘This book is timely and highly relevant for those who care about our emerging profession and provides a real and practical insight into the key dimensions within coaching supervision, and I hope that it becomes a standard on many coaches' bookshelves!’ - Peter Welch, Independent coach, mentor, and coaching supervisor, taken from the Foreword 'At last, a book that explores the supervisee’s perspective on coaching supervision and promotes the essential nature of reflective practice! It is a must-read for anyone involved in the practice of coaching.' - Dr Julie-Anne Tooth, Australasian Community for Coaching Supervision (www.coachsupervision.com.au)'Coaching Supervision is a key aid to any coach in relation to understanding the coaching process, mitigating the effect of working with others on the coach and developing coaching excellence. A book which considers all of these needs and a worthwhile read not only for coaches, but for those who wish to become coaching supervisors' - Gladeana McMahon, Chair Emeritus, Association for Coaching UK and Co-Director, Centre for Coaching"Readers will learn of the philosophy of, and approaches to, coaching supervision with contributions by well-established practitioners. Each gives a succinct outline of their chosen approach, followed by examples of the situations in which their approach would be useful and appropriate, with each approach illustrated by a case study of its application in practice. The information presented here is a helpful guide to supervisees and coaches as they consider their choices of approach and style that they would seek for their own supervision."-Fiona Adamson, Coaching Supervision Academy, UKTable of Contents1. What is coaching supervision? 2. Types of Supervision 3. Philosophy of and approaches to coaching supervision 4. Models of coaching supervision 5. What makes a good supervisee 6. What makes a "Good Supervisor"? 7. How to prepare for supervision 8. Developing your internal supervisor 9. Cultural dimensions of supervision: leveraging difference 10. Supervision for Supervisors

Read more less

Book SynopsisSoftware has become essential to the functioning of cities. It is deeply embedded into the systems and infrastructure of the built environment and is entrenched in the management and governance of urban societies. Software-enabled technologies and services enhance the ways in which we understand and plan cities. It even has an effect on how we manage urban services and utilities. Code and the City explores the extent and depth of the ways in which software mediates how people work, consume, communication, travel and play. The reach of these systems is set to become even more pervasive through efforts to create smart cities: cities that employ ICTs to underpin and drive their economy and governance. Yet, despite the roll-out of software-enabled systems across all aspects of city life, the relationship between code and the city has barely been explored from a critical social science perspective. This collection of essays seeks to fill that gap, and offers an interTable of Contents1 Code and the City: Introduction Rob Kitchin and Sung-Yueh Perng Section I: Code, Coding, Infrastructure, Cities 2 From a Single Line of Code to an Entire City: Reframing the Conceptual Terrain of Code/Space Rob Kitchin 3 The Internet of Urban Things Paul Dourish 4 Interfacing Urban Intelligence Shannon Mattern 5 Abstract Urbanism Matthew Fuller And Graham Harwood 6 Code-Traffic: Code Repositories, Crowds and Urban Life Adrian Mackenzie Section II Locative Media and Mobile Computing 7 Digital Social Interactions In The City: Reflecting On Location-Based Social Networks Luigina Ciolfi And Gabriela Avram 8 Feeling Place in The City: Strange Ontologies and Location-based Social Media Leighton Evans 9 Curating the City: Urban Interfaces and Locative Media as Experimental Platforms for Cultural Data Nanna Verhoeff and Clancy Wilmott 10 Moving Applications: A Multilayered Approach to Mobile Computing James Merricks White 11 Exploring Urban Social Media: Selfiecity and On Broadway Lev Manovich Section III Governance, Politics, Knowledge 12 Digital Urbanism in Crises Monika Büscher, Xaroula Kerasidou, Michael Liegl and Katrina Petersen 13 Coding Alternative Modes of Governance: Learning From Experimental ‘Peer to Peer Cities’ Alison Powell 14 Encountering the City at Hacking Events Sophia Maalsen and Sung-Yueh Perng 15 Semantic Cities: Coded Geopolitics and Rise of the Semantic Web Heather Ford and Mark Graham 16 Cities and Context: The Codification of Small Areas Through Geodemographic Classification Alex Singleton

Read more less

Book SynopsisSince the global financial crisis in 2008, economics has dominated the news agenda, with issues such as migration, growth, trade and unemployment remaining hotly debated in the media. How to Report Economic News is an accessible introduction to our contemporary economic landscape and journalistic approaches to economic news coverage.Nicola Walton, an experienced financial journalist, presents a comprehensive guide to important economic indicators and how to report on them, as well as giving advice on identifying essential facts needed for any economic news story. The author also offers useful tips on journalistic writing that can help ensure articles are written clearly, concisely and with precision. To provide readers with further guidance, each chapter concludes with assignments to test your knowledge, a resource list for further reading and a glossary of key terms.Chapters cover key topics including inflation, monetary policy, labour markets, fiTrade Review‘The proposal includes a nice mix of topics that largely mirror those I cover in my "Reporting on the Economy" course […] The global perspective of the author and text is a strength, as well […] I would certainly consider it […] The main weakness from my perspective is that it is UK-centric […] But that would obviously be a strength if you are teaching in the UK! The UK-centric approach probably would prevent it from being a required text but the global perspective could make it a useful supplement.’ –Pam Luecke, Washington and Lee University, USA‘The key strengths of the book is that it appears to offer an accessible introduction to basic economic terms and issues […] Probably the key weakness of the book is that some of what it describes as the key issues could become dated […]It probably covers the main areas.’ –Keith Butterick, University of Huddersfield, UK‘The approach is very practical and useful, thinking in the students. The assignments at the end of each chapter are very important […] it seems that the style will be very attractive […]It is very relevant that the author will try to think about how to be effective communicating economic news through new technologies […] I could consider including a book like this in my courses as supplementary reading, not as an essential one. The main reason –for a Spanish university- is the difficulty to adopt as a required text a book in a foreign language.’ – Angel Arrese, University of Navarra, SpainTable of ContentsList of figures iList of tables Preface Acknowledgements1. Monetary policy2. Inflation3. Economic growth4. Labour markets5. Fiscal policy6. Trade7. Emerging markets8. The International Monetary Fund and World Bank9. Residential property markets10. SurveysIndex

Read more less

Book SynopsisSince the first edition of this landmark textbook, online shopping has grown exponentially to the point that it now threatens to eclipse the high street. With online retail offering both advantages and challenges that are distinct from traditional commerce, this textbook provides new approaches to retailing and as suchhelps readers to take advantage ofnew digital technologies.This long-awaited new edition provides a thorough and substantial update to its solid core principle of digital retailing and its relationship with conventional retail methods. These principles are explained clearly and practically to provide students, entrepreneurs and researchers with a reliable guide to the implementation and operation of a successful online retailing business.Updates to this edition include: Search engine marketing and search engine optimization. New and updated case studies, including Tesco's virtual store, Ray-Ban's smart mirror, IKEA's mobile cataloguTable of Contents1. The world of e-retailing 2. The business of e-retailing in practice 3. Integration of e-retailing into an organisation 4. Understanding and communicating with the e-consumer 5. Information search on the web 6. E-store design navigability, interactivity and web atmospherics 7. E-service 8. Branding on the web 9. E-malls 10. E-retailing models 11. M-shopping 12. U-shopping 13. Multi-channel success and the future of e-retailing

Read more less

Book SynopsisThe seventh edition of Sociology, Work and Organisation is outstandingly effective in explaining how we can use the sociological imagination to understand the nature of institutions of work, organisations, occupations, management and employment and how they are changing in the twenty-first century.Intellectual and accessible, it is unrivalled in the breadth of its coverage and its authoritative overview of both traditional and emergent themes in the sociological study of work and organisation. The direction and implications of trends in technological change are fully considered and the book recognises the extent to which these trends are intimately related to changing patterns of inequality in modern societies and to the changing experiences of individuals and families. Key features of the text are: clear structure; key issue' guides and summaries with each chapter; identification of key concepts throughout the book; unrivalled glossTrade Review‘This nicely crafted textbook by one of the leading and most experienced scholars of sociology of work and organisations provides an excellent coverage of the entire field, combining a historical perspective, with a strong awareness of contemporary developments in working life and theory.’ – Mats Alvesson, Lund University, Sweden ‘Sociology, Work and Organisation is written to engage its readers and to advance our understanding of the sociology of work. This fully updated version improves on an already excellent introductory text.’ – Darren McCabe, Lancaster University, UK ‘As a young researcher exploring shop floor dynamics in the early 1980s, the first edition of this great book was an invaluable source of ideas. In the intervening years, Tony Watson has continued to update his analysis of the multi-facetted, changing and contradictory nature of work and organisations. With its greater emphasis on organisational dynamics, this excellent new edition provides a lucid overview of the field. As an introductory text, this book is very hard to beat, and I can thoroughly recommend it.’ – David Collinson, University of Lancaster, UK Table of ContentsIntroduction1. Studying, Work Society and Organisation 2. Analysing Work and Organisation: Scientific Management, Human Relations and Negotiated Orders 3. Analysing Work and Organisation: Institutionalism, Labour Process and Discourse Analysis 4. Industrial Capitalism, Change and the Possibility of a Fourth Automation-Based Industrial Revolution 5. Work Organisations 6. Control and Variation in Organisational Shaping and Human Resourcing 7. Occupations and the Social Organisation of Work 8. Aspects of Occupations: From Managers to Exotic Dancers, Artists to Professionals and Soldiers to Investment Bankers 9. Culture, Work Orientations and the Experience of Working 10. Identity, Narrative and Emotion in and out of Work 11. Conflict, Mobilisation and Regulation at Work 12. Resistance, Mischief, Humour and the Defence of Self

Read more less

Book SynopsisThe complexities of employee empowerment have been largely underestimated and it is clear that organisations struggle with putting the concept into practice. Rozana Ahmad Huq recognises that effective utilisation of human resources is a strategic issue for organisations. Hierarchical organisations struggle to survive. The growing trend for downsizing and merging of organisations means that they can no longer maintain the ''command and control'' approach and employees are given more responsibility and expected to take decisions. However, simply burdening employees with extra responsibility without empowering them does not deliver results. Drawing on her own research in organisations, Dr Huq investigates the concept of empowerment in a new way that combines themes from the disciplines of management and social work, the latter being a domain where empowerment is an important construct. This helps to bridge the gaps in knowledge in the management domain and draws attention to the posiTrade Review‘Understanding, and effectively managing, the relationship between Empowerment and Leadership is one of the central issues of our time. Dr Huq’s research and analysis not only makes an important scholarly contribution to the theory of the subject but, in her well-presented and readable book, she makes invaluable suggestions on the critical area of the practice of employee empowerment. All individuals with leadership roles urgently need to rethink their ideas, roles and behaviours within Dr Huq’s insightful "Framework for Implementing Employee Empowerment Model".’Professor Bruce Lloyd, London South Bank University, UK‘This book makes a helpful contribution to employee involvement and empowerment in relation to organisational improvement. Much of the existing literature in this area comes from an operations management and TQM background. Hence the current work's grounding in psychology gives a much needed new perspective. This approach gives a more rounded view of employee empowerment from both theory and practice and avoids overly simple assumptions which often pervade the literature in this area. The work is effectively supported by Dr Huq’s extensive experience of researching and consulting in this area. I strongly recommend this text to academics and practitioners seeking a fuller understanding of employee involvement and empowerment leading to increased organisational effectiveness.’Professor Rodney McAdam, Ulster University Business School, UK‘"Managerialism" is seen by many as the cause of social work's loss of professional confidence which can only be recovered through the reassertion of "relationship" as the discipline's core. So it is intriguing to find in Huq a writer who looks to social work for key insights, not to fend off management but to strengthen it. With "empowerment" as the bridge she shows how both disciplines can engage with one another to mutual benefit. To achieve effective management through empowerment, Huq argues convincingly in her "Framework for Implementing Employee Empowerment Model D" for a synergy of the managerial goals of effectiveness, efficiency and innovation with social work insights into power, personal relationship and psychological well being. She challengingly highlights a paradox that if a sustainable, productive future is to be found, would-be powerful leaders need to learn the lessons of how to create enabling and empowering environments from a profession who works with those pushed to the social margins.’Professor John Pinkerton, Queen’s University Belfast, UK‘A really refreshing insight by Dr Huq where she has captured the behavioural significance of relationships in the strategy of organisational improvement. Gaining the involvement and desire of individuals to believe in the goal of the organisation is incredibly challenging and often under invested in programmes of transformation and a reason why change can fail to achieve its ultimate objectives. Therefore the insight that Dr Huq shares through her research and vast experience on why it is imperative to focus beyond the obvious and the surface is incredibly valuable. Her desire to understand the inner workings of why people act and behaviour in a certain way is clearly at the core of her work and reinforces the point that if you decide to empower your people you must have the courage, capability and conviction to manage the outcomes if the empowerment is to be felt by those impacted as genuine. A great read for anyone challenged with transforming the culture of a business and wanting to engage and involve those impacted for maximum return on investment.’ Karen Lefty, President, BQFTable of ContentsContents: Prologue. Part I What is Employee Empowerment About?: Concept of employee empowerment in the management literature; The debate: why empower and why not? Part II What Does Social Work Have to Do with It?: Concept of empowerment in social work; Knowledge drawn from social work literature. Part III What Does Psychology Have to Do with It?: Psychological implications; Psychological empowerment. Part IV From Boardroom to Factory Floor: ’Let the Data Speak!’: Employee empowerment: experiences of two organisations; Psychological impact: expectations and outcomes. Part V Does it Deliver?: The story unfolded; What does it actually deliver? Part VI Changing Role of Leaders: De-skilling and re-skilling. Part VII Huq’s Model of Employee Empowerment: Call for a ’corrective response’ : Huq’s Model of Employee Empowerment. Epilogue; Bibliography; Index.

Read more less

Book SynopsisIn summary, the purpose of Six Sigma management is to promote joy in work for all employees so that they have the energy to participate in the improvement and innovation projects identified from the organizational dashboard! Howard S Gitlow Authored by Dr, Howard Gitlow, one of the most respected Six Sigma Master Black Belts, this well-organized volume demonstrates the implementation of quality improvements into the all areas of the workplace from the shop floor through a company's executive offices. Illustrating his points with a number of case studies, the book provides a compelling argument as to why Six Sigma should be the preferred approach. It also explains how to build an organization that both encourages and values the input of quality teams, and details the steps they must take to implement and maintain lean initiatives. Dr. Howard S. Gitlow is Executive Director of the Institute for the Study of Quality, Director of the Master of Science deTable of ContentsThe Meaning and Purpose of Work. Motivation and Compensation. Working Conditions. Behavior and Relationships.

Read more less

Book SynopsisA bestseller for almost three decades, Toyota Production System: An Integrated Approach to Just-In-Time supplies in-depth coverage of Toyota''s production practices, including theoretical underpinnings and methods for implementation. Exploring the latest developments in the Toyota Production System (TPS) framework at Toyota, this new edition updates the classic with new material on e-kanban, mini-profit centers, computer-based information systems, and innovative solutions to common obstacles in TPS implementation. Yasuhiro Monden, instrumental in introducing the JIT production system to the United States, explains the logic and methodologies of the TPS. Extending the humanized aspect of production introduced in the third edition, Toyota Production System: An Integrated Approach to Just-In-Time, Fourth Edition explains how to cultivate the culture and way of thinking needed to establish the TPS holistically across your organization. Exploring tTable of ContentsTotal Framework of the Toyota Production System. Implementation Steps for the Toyota Production System. SUBSYSTEMs. Adaptable Kanban System Maintains Just-In-Time Production. Supplier Kanban and the Sequence Schedule Used by Suppliers. Smoothed Production Helps Toyota Adapt to Demand Changes and Reduce Inventory. The Information System for Supply Chain Management between Toyota, Its Dealers, and Parts Manufacturers. How Toyota Shortened Production Lead Time. Machine Layout, Multi-Functional Workers, and Job Rotation Help Realize Flexible Workshops. One-Piece Production in Practice. Standard Operations Can Attain Balanced. Reduction of Setup Time—Concepts and Techniques. 5S—Foundation for Improvements. Autonomous Defect Control Ensures Product Quality. Cross-Functional Management to Promote Company-Wide Quality Assurance and Cost Management. Kaizen Costing. Material Handling in an Assembly Plant. Further Practical Study of the Kanban System. Smoothing Kanban Collection. Applying the Toyota Production System Overseas. QUANTITATIVE TECHNIQUES. Sequencing Method for the Mixed-Model Assembly Line to Realize Smoothed Production. New Sequence Scheduling Method for Smoothing. Computation of the Number of Kanban.

Read more less

Book SynopsisAs executives build and nurture their organization's strategic agility in today's turbulent, uncertain business environment, the ability to lead strategic change has become more critical than ever. The Strategic Project Leader: Mastering Service-Based Project Leadership, Second Edition will help project managers lead with confidence in temporary, ambiguous team structures that execute risk-laden work in an increasingly agile project environment.Like the first edition, this edition encourages readers to take ownership of their leadership agenda and become disciplined in the processes of building a framework of leadership skills. Readers are introduced to a new role: the service-based project leader. This role serves the entire project organization by creating a meaningful experience for team members, customers, and critical stakeholders. The book provides practical guidance to help you move from project manager to service-based project leader. Detailing a frameTrade ReviewThe second edition of The Strategic Project Leader builds on the first edition’s competency and self-directed leadership models to guide not just project managers but anyone in a leadership role in projects to master service-based project leadership. ... By using the tools in this book, not only will your organization’s projects have a greater chance of coming in on time, on budget, and according to specs, but your organization will sustain the continuous transformation required to remain competitive. —Dr. Frank B. McCluskey, Provost and Executive Vice President (retired), American Public University System Praise for the First Edition:... a truly uplifting book with a self-directed plan to build leadership competencies and recommended tools for establishing compatibility and trust that allows project leaders to truly change the world by connecting their values with their work.–Dr. Tony Alessandra, author of The Platinum Rule and Charisma Jack has taken the vast body of research in project management and leadership and boiled it down to its essential elements. He provides clear direction on HOW to implement leadership practices.–Carl Pritchard, President, Pritchard Management Associates and author of Risk Management: Concepts & Guidance …demonstrates that project managers are strategic leaders for their respective organizations as project management is a strategic advantage for the organization. I highly recommend this interesting and easy-to-read book.–Ginger Levin, DPA, PMP, Project Management Consultant and co-author of The Advanced Project Management Office Jack writes in an engaging way and his concern for the trade is infectious. Being a practitioner myself, I can only say: run and read!–Merete Munch Lange, Project Manager ... walks us through what it takes to be more than just a project leader, but to be a service-based project leader ... the crème de la crème ... the enablers of the organization. It is a must-read for project managers who want to transform the way they lead.–Sandy Weiner, Master Certified Coach, Managing Partner, 1-Focus InternationalBy emphasizing the leading of people and providing a roadmap for personal development, Ferraro has created an interesting and practical book.–SciTech Book News, May 2008Table of ContentsThe New Project Leader. The Service-Based Project Leader’s Competency Pyramid. Self-Directed Project Leadership Development.

Read more less