Business strategy Books

Book SynopsisIn theory, the Internet allows all brands to market internationally. But in practice, most companies struggle to compete outside their home market. Written from a marketing practitioner's perspective, International Brand Strategy evens the playing field with clear, actionable techniques to guide any organization going through the process. This book helps companies build sales in foreign markets, but just as important it helps them thrive by maintaining price integrity and building brand equity at the same time. With the guidance provided in International Brand Strategy companies hit the ground running in foreign markets. This provides a competitive advantage from day one, empowers companies to avoid costly mistakes, and saves months of trial and error. The book lays out a unique methodology for managing brands abroad that can be implemented for any product in any market. These methods have proven their value for companies large and small across six continents. The book guides readers with pragmatic models and a wealth of examples from global companies such as Target Canada, Unilever and Apple. International Brand Strategy was written for those who are planning to enter a new market and for those who are already there but wish to improve their brand's performance. It helps the reader recognize some of the most common pitfalls and how to avoid them, provides practical tips to understand the dynamics of price, product and value from a foreign buyer's perspective, and defines a conceptual framework to assess and improve brand equity at home and abroad.Trade Review"A must-read for every marketing and business leader growing their company across borders." * Nataly Kelly, VP of Localization, HubSpot and Author of Found in Translation *"If you are a marketing practitioner, it will become your bedside reading... if you are a top executive, discover how you can build brand equity, intentionally, and if you are a business student, this may well be your passport to a successful international career!" * Donovan Hawker, Founder, Hawkers & Partner and Lecturer, Sorbonne University (CELSA) *"Sean has captured both the "how" and, more importantly, the "why" in building successful multinational marketing efforts." * Peter Gerritsen, President, TAAN Worldwide *"If you are looking for the definitive hand guide on how to successfully market your brand across borders, this is it." * Elliot Polak, Chief Consultant, Social Dividend Global *"Value is as perceived in the eyes of the buyer, as the L'Oreals, Nestles, Unilevers and P&Gs of the world have discovered and learned to exploit. Sean Duffy shows you the way to do it too! He has condensed his 30 years of handling strategic marketing and brand development exercises over 6 continents in a slim, practical but comprehensive book." * Sanjay Kumar, Strategy and Operations and Professor, Delhi School of Business *"This book is very practical with useful methodologies and concrete case studies. Marketers can take this book as a "marketing bible" for international market entry and operations." * Edward Zhang, Founder of ZEN.EST Public Relations *"Sean Duffy removes all the fuzziness from marketing and brand management with his new book. He clearly demonstrates how to grow brands and how to grow as marketers. Recommended reading for anyone serious about building brands and business." * Veronika Tarnovskaya, International Marketing and Researcher and lecturer, docent, Lund University School of Economics and Management *"The hyper-practical (and uber-inspiring!) guide to taking your brand global. (Hint: It's way more than running your website copy through Google Translate!)" * Ann Handley, Chief Content Officer, Marketing Professors and Author of Everybody Writes *"Sean writes from the perspective of someone who has pondered the vagaries of product naming while standing in a shop in rural Ethiopia, reimagined adapting automotive ad copy sitting in a sleek conference room in Sweden, and walked the streets of Beijing to meet with engineers to find insights on a client's QA testing. He's a practitioner who knows what works and why, and any marketer who wants to sell internationally or adapt a global brand locally would do well to follow his lead." * Jonathan Salem Baskin, President, Arcadia Communications Lab and Author of Branding Only Works on Cattle *"You're just about to enter a new market with your brand. Excited? Consider this: the odds are high that you will fail... So, if you don't want to become another sad statistic, then this book is a must-read!" * Dr. Ana Iorga, CEO and Chief Neuroscientist, Buyer Brain and Co-editor & Author of Ethics in Neuromarketing *Table of Contents Section - ONE: Preparation; Chapter - 01: Why brands fail abroad; Chapter - 02: The business case for entering a foreign market; Chapter - 03: Choosing the right market; Chapter - 04: The difference between domestic and international brand building; Chapter - 05: Defining an approach to international markets; Chapter - 06: Preparing the brand for travel; Section - TWO:: The new market; Chapter - 07: Understanding the mechanics of building brand equity abroad; Chapter - 08: Setting realistic expectations; Chapter - 09: Dealing with language; Chapter - 10: Assembling the right team; Chapter - 11: Segmenting the market and targeting; Chapter - 12: Understanding local buyers in foreign markets; Chapter - 13: Understanding local competitors from the buyer’s POV; Chapter - 14: Seeing your product from the local buyer’s POV; Chapter - 15: Seeing your product’s price from the local buyer’s POV; Chapter - 16: Seeing your brand’s value from the local buyer’s POV; Chapter - 17: Creating an international web presence; Chapter - 18: Responding to the market; Section - THREE:: Get moving; Chapter - 19: Engaging company leadership; Chapter - 20: A different type of management; Chapter - 21: The renewed importance of vision and mission; Chapter - 22: Distinguish between marketing and sales; Chapter - 23: Defining success; Chapter - 24: Evaluating risk; Section - FOUR:: Conclusion

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Book SynopsisWINNER: Independent Press Awards 2021 - Leadership Bestselling and award-winning author duo Chris Lewis and Pippa Malmgren are calling it out. In The Infinite Leader, they argue that the spectacular leadership failures that we have witnessed in recent history, stretching across business, community life and politics, can be explained by a lack of balance. Having spent centuries perfecting processes and systems to maximize productivity and being indicted to the shrine of numbers, KPI's and financial forecasting, we have to admit, there are very few examples of sustainable and inspirational leadership figures out there. By over-relying on the hard stuff, we have disregarded whole dimensions of values that are desperately needed when trying to engage communities of people towards a common goal. The Infinite Leader is a roadmap to introducing balance back into organizations. You can adapt your stance to the infinite possibilities facing you as a leader, and balance the main quadrants of the rational, emotional, spiritual and physical leader, to deliver sustainable leadership with integrity. Business is still about people - people operate across paradoxes and opposing forces, in a world that confounds these influences. Leaders need to continuously juggle and neutralize these to succeed. Be what your people need you to be and learn what they don't teach you in business schools; remain analytical and numbers-focused when needed, but also bring your heart, person and integrity to leadership.Trade Review"Now more than ever the world needs leaders who can lead businesses without limits. We don't need leaders who just follow the crowd locked in groupthink. The Infinite Leader shows that type of real leadership needed on the rocky road ahead." * Edmund V King OBE, President, AA *"Business is there for the long term, not the short term. It doesn't need leadership; it needs great leadership. It also needs a balance of success and sustainability and that is what this book is all about." * Sinclair Beecham, Founder, Pret A Manger *"If you were to ask people what they think of our current political and business leaders, they would probably reply 'What leadership?' We are seeing two-dimensional leaders, not leaders with an infinite range of attitudes, behaviours and philosophies. This book addresses that deficit, and in an entertaining, innovative and 'off the wall' way. It is not just another leadership book; it is the infinitive leader's manual - don't miss it!" * Professor Sir Cary Cooper CBE, 50th Anniversary Professor of Organizational Psychology and Health, Alliance Manchester Business School, University of Manchester *"Prescient and pragmatic in equal nature, The Infinite Leader could just become the bible for post-COVID leadership." * Alison Cork, Entrepreneur *"Chris Lewis and Pippa Malmgren always provide unique and relevant perspectives on the key leadership issues and trends of the day. This book is no exception. I highly recommend it." * Robert J Herbold, Former Chief Operating Officer, Microsoft Corporation *"Leadership is dynamic and complex. What worked in the past will not work now. This is true across every sector of society, and a failure of leadership ultimately destroys hope and a belief in the future. This wonderful new book provides a beacon to guide our path, defining the attitudes and principles needed by our leaders to build a better society. My warmest congratulations to Chris Lewis and Pippa Malmgren." * Professor Russell Foster CBE, FRS, Director of the Sleep and Circadian Neuroscience Institute, University of Oxford *"By taking us on a journey, challenging our perceptions, inspiring thought and stimulating new ideas, Chris Lewis and Pippa Malmgren practise what they preach in The Infinite Leader. " * The Rt Hon Greg Clark MP *"This book is about everything that we knew and could not articulate ourselves. And what we did not know and was not explained to us." * Milenko Prvacki, Senior Fellow, Lasalle College of Arts *"This is a very timely book. As companies, organizations and work itself are reinventing themselves, The Infinite Leader provides original and thought-provoking insight into how leaders can harness the collective intelligence of their teams to successfully navigate uncertainty as well as new and ever-changing circumstances. Chris Lewis and Pippa Malmgren are brilliant in their guidance to manage the imbalances, foster deeper inclusion and ensure greater integrity." * Helen Anderson, International Committee of the Red Cross (ICRC) *"Capital is the most powerful force for even on the planet. This book talks about the balance needed for capitalism to survive." * Bill Thornhill, Editor, GlobalCapital *Table of Contents Chapter - 00: Introduction; Chapter - 01: The End; Chapter - 02: Circles and Zeros; Chapter - 03: Existing Leadership Models; Chapter - 04: Introducing ‘Zero’ Models; Chapter - 05: Zero State Thinking; Chapter - 06: Zeronomics; Chapter - 07: Zero Ego, Zero Gender; Chapter - 08: Zero Education; Chapter - 09: Where this Thinking Takes Us; Chapter - 10: Conclusions

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Book SynopsisLONGLISTED: CMI Management Book of the Year 2021 The business world is currently experiencing fundamental disruption, in part driven by the technology enabled Fourth Industrial Revolution. Corporate value is created and lost in breathtakingly short periods, and the rise of 'unicorns' against the demise of once-venerated organizations has shown that how firms compete has changed. Management and Leadership in the 4th Industrial Revolution presents a framework for managing and winning in the new accelerated world of business, focusing on the key capabilities organizations now need to achieve competitively superior performance. Building on the 'dynamic capabilities' approach already familiar to strategists and based around his own research, Stephen Wyatt shows how executives can assess the dynamic capacity of their organization - a leading indicator of future performance in comparison to their industry peers. Written in an accessible style with best practice examples from companies and quotes from executives to support each insight, this book includes a self-assessment questionnaire to measure the dynamic capacity of your organization and advice on how to strengthen areas of relative weakness. Management and Leadership in the 4th Industrial Revolution offers timely insights on driving innovation and emphasizes the importance of long-term strategy, change management and new models of dynamic leadership.Trade Review"The 4th Industrial Revolution is disrupting businesses and beliefs all the way to the very concept of risk and performance. Professor Steve Wyatt demonstrates with extensive insight why and how leadership, above and beyond technology, is going to be the most important asset to compete dynamically and drive enduring growth. A thought-provoking and actionable read for anyone in the business. Dip in and out, there are treasures and actionable insights throughout the book." * Alessandro Bogliolo, Chief Executive Officer, Tiffany & Co. *"Steve Wyatt's development of a new form of competitive advantage (for the 4th Industrial Revolution) addresses an age-old strategy issue. How can the firm most effectively compete in the present - while at the same time investing in resources and capabilities to catch the next wave of competitive advantage? It is foundational thinking - along with a practical set of easy-to-use tools - that will help shape the evolution of the field of strategy." * Professor Bernie Jaworski, Dean and Peter F Drucker Chair of Management, Peter F Drucker School of Management, University of Southern California *"This is a brilliant piece of work by Steve Wyatt, skillfully balancing the strategic agility with purpose-led leadership as critical enablers to compete and win sustainably in the 4th Industrial Revolution. Steve's deep insights from emerging markets, supported by research and reflections, paint a compelling picture for change in the leadership narrative. Humanity in leadership or human-centred workforce management, which Steve has called out as one of the key elements of leadership in 4IR, will be the single biggest differentiator between success and failure of leaders. Having known Steve for a while and seen his work, there was no one better placed than him to create this masterpiece." * Atul Khosla, Senior Vice President and Global Head of Talent, Learning and Organization Effectiveness, Mondelez International *"Management and Leadership in the 4th Industrial Revolution is a critical read given the current global environment and the changing expectations and responsibilities of corporations. The 4th Industrial Revolution and the shift toward purpose-driven business strategy is already having a profound impact on the global economy, businesses and people. It's imperative that leaders today adopt a more human-centred and multi-stakeholder approach to grow responsibly and better serve everyone. Steve details how values-based strategy and business growth are not at odds with one another, but required for sustainable, purpose-led growth. This book is a must read for leaders looking to drive impactful growth in this new landscape." * Jonathan Auerbach, Executive Vice President and Chief Strategy, Growth and Data Officer, PayPal *"Steve masterfully brings together his private sector and academic careers to codify and enunciate what many managers in various industries have been dealing with as a result of the massive changes taking place as part of the 4th Industrial Revolution. The ideas and thoughts outlined in this book force a re-evaluation of strategy and management from a completely fresh perspective and spurs the re-thinking of fundamental principles that many of us took for granted in leadership, talent management, and technological innovation. Reflections upon the principles that Steve brings forth will help equip all leaders to embrace disruption as opportunity rather than challenge - driving sustainable growth and innovation." * Luke Kang, Executive Vice President, Managing Director, North Asia, The Walt Disney Company *"A thought provoking and game changing book that perfectly captures the challenges and new realities of the 4IR! Steve is proposing genuine and pragmatic solutions anchored in real business transformation experiences from the most successful corporations on the planet. A must read for anyone looking to accelerate growth, transform continuously and stay ahead!" * Julien Hemard, Chief Transformation Officer, Group Sales, Pernod Ricard *"Fresh thinking from an experienced strategist who has also 'rolled up his sleeves'. Steve Wyatt's analysis and insight into leadership and management for the VUCA world shaped by the 4th Industrial Revolution should be mandated reading for those who lead businesses and those who advise and support them. 'More of the same' is not enough to survive, let alone thrive; with a clear focus on the organization and people therein this book will help shape your strategy, thinking and approach to the world at work - a handbook for success. A consultant and academic, Steve writes with an engaging, entertaining and educational style - you'll want to keep reading, and you'll want to apply what you read!" * Mark Hewett, Vice President, Capgemini Invent *"Prof. Steve Wyatt has a gem in writing. I highly appreciate the valuable insights and examples he provided in this book - first-hand from his work with prominent organizations around the world, particularly in Asia. In a fast-changing world with increasing complexities, being resilient and fast adapting is critical for business sustainability. Understanding Dynamic Capacity and how to harness it in one's organization will be critical in building the leadership and organization capabilities required for business sustainability and ongoing success. A great read with fresh perspectives." * Bryan Loo, Vice President/General Manager, Asia Pacific, Envista *"Only a consultant with tons of experience fixing companies across the globe could possibly provide these insights. Only a Professor with years of teaching experience could communicate these insights in a meaningful and easy way. Prof. Steve Wyatt is both, and in his book Management & Leadership in the 4th Industrial Revolution he helps leaders decrease uncertainty through sensing. He helps leaders facing ambiguity to seize and replicate opportunities. He helps leaders in complex environments simplify choices by reconfiguring options. This is a playbook for every business leader wanting to navigate and lead their organization through the 4th Industrial Revolution and beyond." * Hitendra Patel, Founder and CEO of IXL Center, Innovation Thought Leader, New Ventures Investor, President, Global Innovation Management Institute *"People often say, "Talent will trump strategy" - but why not have both! With Steve's unique background of both strategy consulting and human capital advisory he can really bring the best of both worlds together. As the world continues to transform at pace, it's increasingly clear that understanding how talent drives strategy is a critical component to success. Steve's experience and insight are therefore most timely and most valuable." * David Hui, Regional Managing Partner (Industrial), APAC & Middle East, CEO & Board Practice, Heidrick & Struggles *Table of Contents Section - ONE: Introduction; Chapter - 01: Competing for tomorrow, today; Section - TWO: Build dynamic capacity - Thrive in 4IR; Chapter - 02: Sense & Make Sense; Chapter - 03: Seize & Replicate; Chapter - 04: Reposition & Reconfigure; Section - THREE: Drive audacious growth - Be purpose-led; Chapter - 05: Purpose-led, forward-leaning; Chapter - 06: Ambidextrous - ‘Both AND’ mindset; Chapter - 07: Continuous evolution; Section - FOUR: Win the 4IR talent race; Chapter - 08: The race to develop 4IR talent; Chapter - 09: Deploy talent with fluid teaming; Chapter - 10: Human-centred workforce management - Duty of care; Section - FIVE: Dynamic advantage; Chapter - 11: Superior performance in 4IR; Section - SIX: Summary; Chapter - 12: Boosters and key themes

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Book SynopsisDISTINGUISHED FAVORITE: NYC Big Book Award 2021 - Marketing & PR Many organizations and leaders struggle to respond effectively to fast-evolving customer expectations driven by innovations in products, services and technologies such as AI and mobile. Failing to build the necessary strategy, culture and processes, they suffer from high costs, dissatisfied customers and brand damage. The mandate to get customer experience right is real and urgent. Leading the Customer Experience is a guide to shaping experiences that win loyalty and deliver outstanding business results. It provides a bold, step-by-step approach that will get you and your team pointed in the right direction. And equipped to make sound decisions along the way. Leading the Customer Experience is easy to understand and imminently practical. It is based on the author's extensive experience both as a founding partner of one of the world's most influential customer management organizations, and his work with B2B and B2C organizations in the private and public sectors. The author's down-to-earth explanations cut through jargon and clutter, while stories and examples bring important principles to life. Leading the Customer Experience is relatable to anyone leading, managing or aspiring to better understand customer experience.Trade Review"Sooner or later, every successful business realizes that customer experience is the experience that really matters. Brad's book lays out the road map for any leader who wants to make a difference for the customers they serve." * Seth Godin, author of This is Marketing *"In his book, Brad Cleveland generously gives his considerable years of experience in leadership and methodology to his readers. Read it, swallow it up and use it to advance your course!" * Jeanne Bliss, Author, Chief Customer Officer 2.0; Cofounder, Customer Experience Professionals Association *"There are many books about the customer experience, but few as good as this one. Written by an accomplished practitioner with a depth of expertise, you'll learn everything you need to lead the customer experience if you read it and apply the lessons. Highly recommended." * Mark Sanborn, President, Sanborn & Associates, Inc.; author of The Fred Factor and You Don’t Need a Title to be a Leader *"Now, more than ever, every organization must innovate to stay relevant, to stay on top. This book outlines a step-by-step approach to listening to your customers, engaging your employees, and delivering products and services they love." * Robert Pasin, CEO (Chief Wagon Officer), Radio Flyer *"Leading the Customer Experience is a practical and easily understood approach that resonates and is an excellent guide for leaders at all levels. Brad's experience and wealth of knowledge shines through. All that's left to do after the read is to get on with it!!" * Matt Clarke, General Manager, Digital Services, Services Australia (Government of Australia) *"Leading the Customer Experience is exactly what it says it is: a book designed for leaders focused on their companies' customer experience. If you're trying to figure out how to get your own company's CX efforts under way and operating on all cylinders, you'll find this book to be a very practical, organized and helpful tool. Use it!" * Don Peppers, author of Customer Experience: What, How, and Why Now *"Brad's new book is perfect for new leaders as well as veterans who want to be sure they're current on best practices. The book is an easy read and provides tons of new ideas for packaging and delivering the voice of the customer upward, and the nature of the customer's needs and journey to the front line. I came away with five new ideas I can apply with my clients tomorrow." * John Goodman, author of Customer Experience 3.0 *"I will use Leading the Customer Experience as a textbook for my teams by assigning reading, crafting study questions, then facilitating discussions on the assignments. It will allow us to further our goals of improving knowledge, enhancing the team dynamics and finding actionable strategies to incorporate into our business practices. The book is a low-cost, high-yield, must-have addition to any customer experience professional's library." * Dr Debra Bentson, Senior Workforce Management Manager, Kaiser Permanente *"Brad is an industry expert and amazing at breaking down the keys to successful customer engagement, retention and expansion. He establishes a clear pathway towards effective customer experience that can be exercised at every stage of a company's maturation." * Hasan Ali, Founder and CEO, Air Tutors *"Leading the Customer Experience is a thorough analysis of how culture and values determine results. The directives in the book are very clear and based on a deep understanding of worst or best practices that lead to either dysfunction or sustainable success." * Blair Clark, President, Canyon Bicycles USA, Inc. *"Brad Cleveland has spent decades traveling the globe witnessing the upside and downside of customer experience first-hand. This book captures not only his most valuable insights, but also provides a roadmap for customer experience leaders on how to approach strategy, planning and operations more effectively. Brad's voice is accessible, informed and practical. You'll be referencing this business-critical guide for years to come!" * Tara Gibb, Group Portfolio Director, ICMI and HDI, parts of Informa *"An amazing customer experience doesn't just happen. It takes work and involves everyone in the organization. Brad's book provides an easily digestible foundation for anyone in any role or industry to remove barriers and elevate the customer experience while continuing to adjust to ever evolving customer needs." * Jenny Dempsey, Consumer Experience Manager, Apeel Sciences *"In this new book, Brad Cleveland provides insightful and powerful knowledge in a very clear format. I recommend it for students and experienced professionals." * Professor KJ Cheong, President, CIRC, Korea *"Our city is going through an explosive growth period as many people look for the small town, outdoor recreational, experience. It could be easy to lose focus on our customers: our citizens, visitors and business owners. Brad's book comes just in time to reemphasize our dedication to the customer experience. It will be a valuable tool in thinking about and implementing our strategic planning, our organizational structure and our continual evaluation of success." * Peter Hendricks, Mayor, Sun Valley, Idaho *"Brad's book is the work of an experienced and trusted consultant who clearly knows how to explore the many facets of customer experience. I enjoyed the case studies and many key recommendations in this well-crafted instructional manual accessible to all level of professionals. The structure of ideas and approach of implementation are creating a thread of continuity that keeps you focused on strategic CX objectives. It's also a great source of immediate takeaways." * Pierre Marc Jasmin MBA, Co-founder, Services Triad, Board, SOCAP Canada Chapter *"Brad applied his vast, multi-industry experience and expertise to the intimately connected and burgeoning realm of customer experience. Today, the stakes for any company looking to survive, compete and grow in an ever-increasing customer expectations environment are higher than ever. By devouring and applying the concepts, strategies and tactics meticulously outlined in Leading the Customer Experience, CX leaders have a fighting chance of coming out on top." * Dominick J Keenaghan, President, INSIGHTS Middle East, Dubai *"You know customer experience is important, but where do you start? Brad Cleveland answers that question in Leading the Customer Experience. The book is an essential guide to the broad steps needed to lead a successful customer experience initiative." * Jeff Toister, CPLP, PHR, Toister Performance Solutions, Inc. *"In this time of significant change, this book can help you and your team chart a successful course to the future. Everyone has a role in delivering a great customer experience, and it makes relevant principles clear, and easy-to-understand and apply." * Anna Toikka, Head of Customer Center and External Sales, Odd Magnus Barstad; Head of Claims, If P&C Insurance Ltd (Finland, Sweden, Denmark, Norway) *Table of Contents Chapter - 00: Introduction; Chapter - 01: Build Your Approach - Getting Started; Chapter - 02: Build Your Approach - Engaging Your Team; Chapter - 03: Listen and Learn - Hearing Your Customers; Chapter - 04: Listen and Learn - Leveraging Customer Service; Chapter - 05: Educate and Design - Telling Your Customer's Story; Chapter - 06: Educate and Design - Shaping Processes and Technology; Chapter - 07: Inspire and Execute - Building Customer Advocacy; Chapter - 08: Inspire and Execute - Delivering Perfection; Chapter - 09: Adjust and Innovate - Assessing and Improving; Chapter - 10: Adjust and Innovate - Keeping the Momentum Going

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Book SynopsisSHORTLISTED: Business Book Awards 2022 - Change & Sustainability The ability to renew competitive advantage with flexibility is essential for any business in today's turbulent world. How do you go beyond trendy buzzwords and master the principles of business agility? Resetting Management helps leaders understand why business agility matters. Agility releases a new level of energy, innovation and entrepreneurship, enabling organizations to respond to disruption while still delivering business strategies with rigour and efficiency. Using diagnostic tools and practical models, the book describes how to master the essential components and principles of agility and respond to uncertain and fast-changing environments. Featuring case studies from some of the world's leading companies and illustrating how they have successfully and less successfully transformed for greater agility - including Lego, General Electric, LMVH and ING - Stéphane J.G. Girod and Martin Králik provide leaders with the skills to master the transformation journey that is right for their business.Trade Review"Girod and Králik have cracked the code on how to prosper in an increasingly unpredictable future. The true Management 4.0 playbook for competitive advantage in the Fourth Industrial Revolution. Learn how to achieve the needed strategic adaptability - via extreme customer centricity, innovative agility and flexibility, constant balancing of trade-offs and much more." * Mikael Ronnblad, Group Executive Board Member, Fortum Corporation (Europe), and Board Member, Valo Ventures (USA) *"Resetting Management is a compelling treaty on modern leadership, where leaders have to distribute power across and beyond their organizations, and where a real competitive advantage lies in learning to learn, by exercising a combination of strategic and organizational agility together with intellectual humility. In a world of platitudes, this is a book that actually makes a difference by resetting the way we look at the world." * Alexis Nasard, Former CEO, Kantar *"In Resetting Management, Stéphane Girod and Martin Králik methodically review how one needs to lead in modern society. Behind polite and constructive build-up and analysis, the recipe is unrolling. But make no mistake, the title sets the tone, and it's brutal: 'Reset the way you and I lead, or... get out of the way.'" * Antoine Ernst, Chief Transformation Officer, Japan Tobacco International *"The beauty of Resetting Management is that it doesn't profess that there is only one way to obtain business agility. The book is filled with inspirational examples of companies following different paths towards agility as well as practical models that help us analyse our own company to select the best path forward." * Cecilie Heuch, Chief People and Sustainability Officer, Telenor Group *"Resetting Management clarifies the different facets of agility and presents very practical tools and frameworks that will help businesses shed their rigid corporate planning, seize the opportunities of the digital era and continuously renew their competitive advantage." * John J Zhang, former Director, Strategy and Corporate Development, Midea Group *"Agility is one of the hottest concepts in the world of business today, but what does it really mean? This book provides the answer - it's the most comprehensive guide to business agility available, full of deep insights into the challenges and tensions involved, and with practical takeaways for leaders and managers everywhere." * Julian Birkinshaw, Professor of Strategy and Entrepreneurship, London Business School *"In reading Resetting Management, I found the words, concepts and real-life case studies addressing the exact sort of issues that I, as a CEO, am dealing with these days. It's an excellent book combining academic rigor with accessible and applicable examples that help provide a roadmap for anyone leading a company through today's ever-changing, technology-driven business and social environment." * Mike Federle, CEO, Forbes *"We live in a world of accelerating change, where the future is less and less an extrapolation of the past. To thrive in this environment, we need organizations with an 'evolutionary advantage' - a capacity to change as fast as change itself. Resetting Management is a must-read for anyone who's serious about making resilience and agility a core competence." * Michele Zanini, Managing Director, Management Lab, and co-author of Humanocracy *"Thought-provoking, incisive and holistic, Resetting Management is the most comprehensive book I have read on business transformations. The value of this book lies in the integration of strategic, organizational and leadership agility, which are usually treated in a siloed way. I have found it particularly relevant for my work in strategy, M&A and post-merger integration." * Moncef Tanfour, Group Vice President Strategic Development and Integration, Grundfos *"Resetting Management unpacks thoroughly the 'Why' and the 'What' of how organizations can leverage agility to thrive in the realities of the new world. Rather than a one-shoe-fits-all approach, the authors provide practical insights with lots of corporate examples which allows anyone to calibrate and personalize the transformation of their business." * Parag M Parekh, VP Global Digital Sales, Adidas *"Resetting Management is really about playing to win! It is insightful and even disturbing to realize how conservative we can still be in our management approaches. It's time for a reset. This book gives the keys to reshape our future thanks to the entrepreneurial energy that strategic, organizational and leadership agility create." * Patrick Rasquinet, CEO, La Prairie *Table of Contents Section - ONE: A Call to Action (Why); Chapter - 01: Why Agility?; Chapter - 02: The What of Business Agility - Reshaping How Organizations Make Choices; Section - TWO: A New Agility Landscape (What); Chapter - 03: Strategic Agility; Chapter - 04: Ramping Up Organizational Agility Without a Profound Overhaul of the Hierarchy; Chapter - 05: Intermediate Stage of Organizational Agility - Pockets of Agility, Powered by Agile Methods; Chapter - 06: Organizational Agility: The Pioneers of New Organizational Forms; Chapter - 07: Leadership Agility; Section - THREE: How to Transform for Agility Successfully; Chapter - 08: Managing the Trade-offs of Strategic Agility; Chapter - 09: Navigating the Challenges of Implementing Agile Methods; Chapter - 10: Managing the Trade-offs of Radically New Organizational Forms; Chapter - 11: Final words;

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Book SynopsisWhen we think of global corporations and business in general, do we feel pride in how we do things? Are we doing enough, given the undeniable reality of global climate change and the inequality faced by millions of people every day? Beyond Good is a call to arms for business leaders to recognize how they can do well by doing good. Business for good, which is the philosophy that you can pursue profits whilst delivering on sustainable and societal development goals, is already delivering big changes in the business world. In Beyond Good, top tech influencers Theodora Lau and Bradley Leimer, showcase how fintech is taking the lead and what we can all learn from it. The winners in these tech start-ups are utilizing a momentum that exists within a thriving eco-system of current incumbents facing up to revolutionizing start-ups. They unlock possibilities with new technologies and serve the often-forgotten demographics to make financial health and inclusion a reality. With exclusive interviews with experts from the B-Corp world, policy makers and executives, this book also showcases how companies like Microsoft, Flourish Ventures, Ant Financial, Sunrise Bank and Paypal are doing their bit to make our world better - and you can too.Trade Review"As a society, we are long overdue in reimagining the social contract in light of contemporary realities and mega trends. The events of 2020 have laid bare how damaging it is to continue to allow antiquated systems and business models to persist. Beyond Good is the book leaders and change makers (from all sectors - private, public and non-profit) need to read as we co-create new solutions and forge a path to a more inclusive social contract that allows all to live with dignity, security, and purpose." * Ramsey Alwin, President and Chief Executive Officer, NCOA *"Beyond Good is far from a typical business book. It is a thought-provoking read that articulates simply and clearly the principles that everyone can - and should - apply across all aspects of life, in the workplace and beyond. Making the world a fairer place is in our hands, and Beyond Good inspires you to strive for it, for the common good." * Tanya Andreasyan, Managing Director and Editor-in-Chief, FinTech Futures *"Look no further for a roadmap of the central challenges facing civil society at the intersection of technology, ethics, and economic inequality. Beyond Good reimagines what progress looks like within an empathy and inclusion context, and provides new insights into one of the most enduring social challenges: how can technology build equitable and sustainable economic prosperity? Beyond Good is the best place to start for an answer, because it forces us to rethink how innovation can be part of the solution." * Scott Astrada, adjunct professor of Law at Georgetown University Center, and digital civil society fellow, Stanford University, Center on Philanthropy and Civil Society *"We need more books like this. Theodora Lau and Bradley Leimer have clearly done their homework and used their lockdown time well. As we see more companies aiming to deliver sustainable and ethical services, this book, full of positive and practical real-world examples, aims to educate and inform us that it is possible to achieve results that are beyond good." * Simon Cocking, Chief Editor, Irish Tech News *"Theodora Lau and Bradley Leimer provide a sweeping look at the trends that define our changing world, challenging leaders in financial services to direct their inherent power to shape a more equitable and empathetic global economy." * Catherine Harvey, US economic policy expert *"From financial inclusion to gender equality, from empathetic leadership to inclusive entrepreneurship, Beyond Good covers a wide spectrum of socially conscious strategies for business leaders. Abundance of detailed research and insights delivered with conviction makes it a compelling read. Some books leave us with something to think about. In contrast, Beyond Good will stay with us for a very long time by providing a roadmap to a more equal and sustainable world for generations to come. A must-read for every socially conscious mind." * Arun Krishnakumar, Partner at Delphos International *"Bradley Leimer and Theodora Lau smash through the boundaries of traditional business models, and expose us to a new purposeful, inclusive and empathetic world where everyone can genuinely still win together for the common good. Beyond Good will compel you to consider the real future of business, inspire you to be a part of it and to take action in your communities to make it happen. An absolutely essential read." * Paul Loberman, chief product officer, untied *"I love Theodora Lau's and Bradley Leimer's Beyond Good and recommend it to everyone in the start-up world wholeheartedly. We all should aim to advance technology and help its involved participants to fulfil the ultimate goal to drive the purpose-driven business technology revolution." * Spiros Margaris, Venture Capitalist and Advisor, Margaris Ventures *"Beyond Good is a timely and essential read for global financial service executives. Theodora Lau and Bradley Leimer persuasively show that now - more than ever - is the time for business leaders to play a crucial role in tackling our most pressing societal challenges and engage in significant commercial opportunities that do well by doing good. This book is an invaluable resource for all those inspired to harness technology innovation to build a fairer and more inclusive financial system." * Sarah Mogenstern, Venture Partner, Flourish Ventures *"Acting upon a sense of broader purpose is instinctual. We evolved with basic instincts to band together and act in the common good. The common economic models in play just don't pass the smell test as sustainable. Beyond Good deconstructs and then reconstructs a better way forward. There is a strong theme of interconnectivity throughout this book that makes a strong case for empathy and awareness of how our choices and strategies never happen in a vacuum. We can choose to forge a path that leaves in its wake a positive impact, or we can choose a path of zero-sum gain. Throughout this read, I was frequently able to make connections to tangible ways that I and our organization can coalesce around a better way forward." * Curt Queyrouze, President TAB Bank *"Beyond Good reminds us that behind every company doing well are passionate people who are doing good. Today's seemingly impossible challenges can be met by us, if we're brave enough to act. For those in financial services, the call to action is clear: when you create a strong culture that leads with empathy and pair it with today's technology, you are uniquely positioned to make a positive difference. You can lead with purpose and build your own success!" * Matthew Sekol, Industry Executive, Capital Markets, Microsoft *"There are many themes of the 21st century that resonate in Beyond Good - a more inclusive society, addressing the climate emergency, creating a better world and more - all enabled by technology, governmental and financial market change. This book is an essential guide to rethinking our world for the good of society and the planet. In other words, beyond good to beautiful. Who could ignore that? Thoroughly recommended." * Chris Skinner, Chief Executive Officer, The Finanser Ltd *"An inspiring meditation on the many ways we can take action to make a mark on the world. Reading Beyond Good will leave you wanting to be an empathetic leader who champions efforts that address big societal problems, like economic inequalities and ageism. As Theodora Lau and Bradley Leimer write: Our work means something more than a value exchange for money." * Mary Wisniewski, Banking Editor, Bankrate *Table of Contents Chapter - 00: Introduction; Chapter - 01: Changing tides; Chapter - 02: Foundations of inclusion; Chapter - 03: Forces of disruption; Chapter - 04: A renewed business model; Chapter - 05: Serving the forgotten; Chapter - 06: The profit conundrum; Chapter - 07: Leadership for good; Chapter - 08: A way forward; Chapter - 09: Moving hearts and mindsets (to action); Chapter - 10: Principles of Beyond Good; Chapter - 11: References;

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Book SynopsisWhen we think of global corporations and business in general, do we feel pride in how we do things? Are we doing enough, given the undeniable reality of global climate change and the inequality faced by millions of people every day? Beyond Good is a call to arms for business leaders to recognize how they can do well by doing good. Business for good, which is the philosophy that you can pursue profits whilst delivering on sustainable and societal development goals, is already delivering big changes in the business world. In Beyond Good, top tech influencers Theodora Lau and Bradley Leimer, showcase how fintech is taking the lead and what we can all learn from it. The winners in these tech start-ups are utilizing a momentum that exists within a thriving eco-system of current incumbents facing up to revolutionizing start-ups. They unlock possibilities with new technologies and serve the often-forgotten demographics to make financial health and inclusion a reality. With exclusive interviews with experts from the B-Corp world, policy makers and executives, this book also showcases how companies like Microsoft, Flourish Ventures, Ant Financial, Sunrise Bank and Paypal are doing their bit to make our world better - and you can too.Trade Review"As a society, we are long overdue in reimagining the social contract in light of contemporary realities and mega trends. The events of 2020 have laid bare how damaging it is to continue to allow antiquated systems and business models to persist. Beyond Good is the book leaders and change makers (from all sectors - private, public and non-profit) need to read as we co-create new solutions and forge a path to a more inclusive social contract that allows all to live with dignity, security, and purpose." * Ramsey Alwin, President and Chief Executive Officer, NCOA *"Beyond Good is far from a typical business book. It is a thought-provoking read that articulates simply and clearly the principles that everyone can - and should - apply across all aspects of life, in the workplace and beyond. Making the world a fairer place is in our hands, and Beyond Good inspires you to strive for it, for the common good." * Tanya Andreasyan, Managing Director and Editor-in-Chief, FinTech Futures *"Look no further for a roadmap of the central challenges facing civil society at the intersection of technology, ethics, and economic inequality. Beyond Good reimagines what progress looks like within an empathy and inclusion context, and provides new insights into one of the most enduring social challenges: how can technology build equitable and sustainable economic prosperity? Beyond Good is the best place to start for an answer, because it forces us to rethink how innovation can be part of the solution." * Scott Astrada, adjunct professor of Law at Georgetown University Center, and digital civil society fellow, Stanford University, Center on Philanthropy and Civil Society *"We need more books like this. Theodora Lau and Bradley Leimer have clearly done their homework and used their lockdown time well. As we see more companies aiming to deliver sustainable and ethical services, this book, full of positive and practical real-world examples, aims to educate and inform us that it is possible to achieve results that are beyond good." * Simon Cocking, Chief Editor, Irish Tech News *"Theodora Lau and Bradley Leimer provide a sweeping look at the trends that define our changing world, challenging leaders in financial services to direct their inherent power to shape a more equitable and empathetic global economy." * Catherine Harvey, US economic policy expert *"From financial inclusion to gender equality, from empathetic leadership to inclusive entrepreneurship, Beyond Good covers a wide spectrum of socially conscious strategies for business leaders. Abundance of detailed research and insights delivered with conviction makes it a compelling read. Some books leave us with something to think about. In contrast, Beyond Good will stay with us for a very long time by providing a roadmap to a more equal and sustainable world for generations to come. A must-read for every socially conscious mind." * Arun Krishnakumar, Partner at Delphos International *"Bradley Leimer and Theodora Lau smash through the boundaries of traditional business models, and expose us to a new purposeful, inclusive and empathetic world where everyone can genuinely still win together for the common good. Beyond Good will compel you to consider the real future of business, inspire you to be a part of it and to take action in your communities to make it happen. An absolutely essential read." * Paul Loberman, chief product officer, untied *"I love Theodora Lau's and Bradley Leimer's Beyond Good and recommend it to everyone in the start-up world wholeheartedly. We all should aim to advance technology and help its involved participants to fulfil the ultimate goal to drive the purpose-driven business technology revolution." * Spiros Margaris, Venture Capitalist and Advisor, Margaris Ventures *"Beyond Good is a timely and essential read for global financial service executives. Theodora Lau and Bradley Leimer persuasively show that now - more than ever - is the time for business leaders to play a crucial role in tackling our most pressing societal challenges and engage in significant commercial opportunities that do well by doing good. This book is an invaluable resource for all those inspired to harness technology innovation to build a fairer and more inclusive financial system." * Sarah Mogenstern, Venture Partner, Flourish Ventures *"Acting upon a sense of broader purpose is instinctual. We evolved with basic instincts to band together and act in the common good. The common economic models in play just don't pass the smell test as sustainable. Beyond Good deconstructs and then reconstructs a better way forward. There is a strong theme of interconnectivity throughout this book that makes a strong case for empathy and awareness of how our choices and strategies never happen in a vacuum. We can choose to forge a path that leaves in its wake a positive impact, or we can choose a path of zero-sum gain. Throughout this read, I was frequently able to make connections to tangible ways that I and our organization can coalesce around a better way forward." * Curt Queyrouze, President TAB Bank *"Beyond Good reminds us that behind every company doing well are passionate people who are doing good. Today's seemingly impossible challenges can be met by us, if we're brave enough to act. For those in financial services, the call to action is clear: when you create a strong culture that leads with empathy and pair it with today's technology, you are uniquely positioned to make a positive difference. You can lead with purpose and build your own success!" * Matthew Sekol, Industry Executive, Capital Markets, Microsoft *"There are many themes of the 21st century that resonate in Beyond Good - a more inclusive society, addressing the climate emergency, creating a better world and more - all enabled by technology, governmental and financial market change. This book is an essential guide to rethinking our world for the good of society and the planet. In other words, beyond good to beautiful. Who could ignore that? Thoroughly recommended." * Chris Skinner, Chief Executive Officer, The Finanser Ltd *"An inspiring meditation on the many ways we can take action to make a mark on the world. Reading Beyond Good will leave you wanting to be an empathetic leader who champions efforts that address big societal problems, like economic inequalities and ageism. As Theodora Lau and Bradley Leimer write: Our work means something more than a value exchange for money." * Mary Wisniewski, Banking Editor, Bankrate *Table of Contents Chapter - 00: Introduction; Chapter - 01: Changing tides; Chapter - 02: Foundations of inclusion; Chapter - 03: Forces of disruption; Chapter - 04: A renewed business model; Chapter - 05: Serving the forgotten; Chapter - 06: The profit conundrum; Chapter - 07: Leadership for good; Chapter - 08: A way forward; Chapter - 09: Moving hearts and mindsets (to action); Chapter - 10: Principles of Beyond Good; Chapter - 11: References;

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Book SynopsisHow can businesses transform to achieve competitive advantage in a digital-enabled world? How can managers and leaders create a culture that supports lasting change through these transformations? Building the Agile Business through Digital Transformation is an in-depth guide for all those needing to better understand, implement and lead digital transformation in the workplace. It sets aside traditional thinking and outdated strategies to explain what steps need to be taken for an organization to become truly agile, embed innovation and develop talent to succeed. This majorly revised second edition of Building the Agile Business through Digital Transformation contains new material on the culture and mindset challenges of shifting at scale from linear to agile working, and using data effectively in organizational decision-making. Full of practical advice, examples and real-life insights from organizations at the leading edge of digital transformation including AirBnb, Amazon and Google, this book is an essential guide to driving success by becoming an agile and digital native business.Trade Review"Today, Digital Transformation and Business Agility is everyone's business. And here's your guide - clear, practical insights, practice and advice based on a wealth of experience and applied knowledge. Should be everyone's go-to." * Jo Hagger, Global Marketing Capabilities Director, Unilever *"Whatever your business, the prospect of staying ahead of digital transformation is daunting. Neil and Peter have created an outstandingly researched guide that anyone can implement to lead their own transformation." * Bruce Daisley, VP EMEA, Twitter (about a previous edition) *"A fantastic guide to conquering the challenges of continuous and accelerating change in today's digital world. Neil and Peter are masters of agile business transformation, and they've bottled their experience and wisdom into a highly actionable book. A must-read for modern leadership" * Scott Brinker, author Hacking Marketing, VP Platform Ecosystem at HubSpot; Editor at chiefmartec.com (about a previous edition) *"Reads like a field guide for digital transformation. Full of actionable insights, frameworks and practical advice for any organisation preparing for a digital-empowered world." * Ben Malbon, Senior Director, Google (about a previous edition) *"Packed full of insights, actionable ideas and other people's experiences, a toolkit to build on no matter where you sit in an organization or the stage of change you're at." * Sean Cornwell, Chief Digital Officer, Travelex (about a previous edition) *"This is the handbook that I wish I had written. A must-read for organizations going through digital transformation... It cuts through the hype and buzzwords into simple, practical insights that all of us can learn from and apply." * Marco Ryan, Chief Digital Officer, Wärtsilä Corporation (about a previous edition) *"Neil Perkin and Peter Abraham are one of the best choices to help anyone respond to the challenges of digital transformation - and their book is a veritable gold mine as they share dozens of bottom lines and powerful stories with the reader. Read this book to not just innovate but to transform your business!" * Gerd Leonhard, Futurist and Author, CEO The Futures Agency (about a previous edition) *"Building the Agile Business through Digital Transformation is the definitive guide for every executive and intrapreneur looking to navigate the exponential changes that every company must deal with or succumb to.?.?. A practical how-to you will refer to again and again, it is expansive but not exhausting. With meticulously researched ideas and insights that provide frameworks for understanding why change is both necessary and hard, it's the handbook you need to help you create the company you always wished you worked at." * Faris Yakob, Founder, Genius Steals, and Author, Paid Attention (about a previous edition) *"This is an important book. A lot has been written about various aspects of agile, but nowhere else have I seen the thinking and practice brought to light so intelligently and comprehensively as here." * Ashley Friedlein, Founder, Econsultancy (about a previous edition) *"In times of rapid change, evolving with the new rules of consumer engagement and leveraging digital channels is now a must for every business in every sector. This book clearly distils key insights, strategies, examples and advice - providing the tools for anyone wanting to grow, advance and transform their business." * Jeremy Willmott, Director, Group Consumer Engagement (about a previous edition) *Table of Contents Section - ONE: The agile business; Section - 01: The key forces for change; Section - 02: How digital disrupts; Section - 03: What’s stopping you?; Section - 04: Defining digital transformation and how an agile business is the foundation for it; Section - TWO: Fast; Section - 05: Operating in the ‘ambiguity zone’; Section - 06: Agile and adaptive methodology; Section - 07: The agile innovation process; Section - THREE: Focused; Section - 08: The role of vision and purpose; Section - 09: Agile strategy and planning; Section - 10: Linking strategy to execution; Section - FOUR: Flexibility; Section - 11: Agile structures and resourcing; Section - 12: Scaling agility; Section - 13: Building the culture to move fast; Section - 14: A blueprint for flexibility - autonomy, mastery and purpose; Section - 15: Digital-native talent; Section - FIVE: Start small, scale fast and the transformation journey – putting it all together; Section - 16: Index

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Book SynopsisWith increased pressure from digital natives, now is the time for established companies to address outdated and antiquated practices in order to respond quickly to the ever-increasing speed of market changes. The pace of change in business today is such that it is becoming easier to go from a legendarily high-performing company to liquidation in a short period of time. Getting to Nimble shares the stories of organizations that were able to successfully transform their people practices, processes, technology, ecosystems and strategy for the digital era. The book also covers once dominant companies like Circuit City and Kodak that neglected to change and were impaired or died as a result. Highlighting a framework to follow along with best practices that others can emulate, Getting to Nimble includes case studies from major organizations such as Capital One, FedEx, CarMax, The Washington Post, Domino's Pizza, Walmart and the country of Estonia.Trade Review"Peter High has the context to write a much-needed guidebook to the innovation journey, focused on the vast majority of great companies who are 'digital immigrants', not digital natives. His survey of the most relevant areas of disruption (and therefore, innovation) in our time is peppered with insightful stories from recent technology history and practical frameworks. It's a must-read for business and technology executives in the age of unprecedented pace of change." * Sarah Guo, General Partner, Greylock *"It is essential that leaders, be they of universities, not-for-profits or corporations, take control of the change that digital innovation is exerting upon us. We must be nimble enough to run toward opportunity and away from potential issues. In Peter High's fascinating book, he provides the roadmap to follow to do just that." * Pradeep Khosla, Chancellor of the University of California, San Diego *"Since I first collaborated with Peter High nearly a decade ago, he has been a source of wisdom for me. In his book, Peter offers a synthesis of some of his most important thoughts for companies around the world, grappling with how to create organizations that do well for the long term. By following his methodology and the examples he provides, your organization will be successful at meeting the disruptive changes that come your way." * Vicente Fox, 55th President of Mexico *"The pace of innovation and change is already unprecedented and will only get faster in the future. Companies that are not nimble enough to pivot quickly, both in times of crisis and opportunity, will get left behind. In his new book, Peter High has set a playbook for CEOs, CIOs, CDOs and other executives to follow to stay nimble enough to find sustainable success." * John T. Chambers, CEO, JC2 Ventures and former CEO, Cisco *"One of the biggest challenges an organization faces as it grows is how to remain nimble. There are many forces at work in large corporations that layer in bureaucracy and attempt to mute its entrepreneurial spirit. In today's world, a company's technology is particularly vulnerable to falling behind and hindering marketplace agility. In Getting to Nimble, Peter High shows how technology is essential to any company's ability to adapt at the speed required by today's constantly changing market forces." * Frederick W. Smith, Chairman of the Board and Chief Executive Officer, FedEx *Table of Contents Chapter - 00: Introduction; Chapter - 01: Only the Nimble Survive; Chapter - 02: Attracting and Retaining People with Grit, Ambition and Curiosity; Chapter - 03: Adapting Processes to Scale; Chapter - 04: Future-Proofing Technology; Chapter - 05: Curating an Ecosystem for Insights; Chapter - 06: Strategic Nimbleness as the Path to Innovation; Chapter - 07: Conclusion

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Book SynopsisWhile technology and geopolitical forces change the face of business today, the patterns and challenges of organizing humans to work together across organization, culture, language and time zone boundaries remain. To face these challenges, all organizations need to be agile, networked and scalable. Networked, Scaled, and Agile reveals how to shape organizations that will enable people to make faster and better decisions in a more complex world. By outlining the tension between the need for agility/differentiation and scale/integration, the book offers a new way to think about this debate using the models of the Tower (vertical integration) and the Square (horizontal integration). It addresses the role of the leadership team and how the organization design process can build C-suite leaders and successors. Each chapter concludes with a series of reflection questions for leaders as well as a summary of key concepts and tips. Including case studies from global organizations, Networked, Scaled, and Agile reveals how organization design can address three of the biggest business challenges organizations face today: how to build a new capability across the entire enterprise; how to make the entire organization more customer-centric; and how to allow for faster innovation.Trade Review"Kates, Kesler and DiMartino have created something special. Their framework resists fads in favor of examining the core trade-offs in a business, its environment and through its lifecycle. I believe the concepts herein will survive the test of time." * Gary Guthart, CEO, Intuitive Surgical *"The team at Kates Kesler has an innate feel for how sound organizational design acts as the accelerator for sustainable growth. If you are an executive who is asked to lead a transformation or find a path for growth in these dynamic times, this book will prove invaluable." * Andre Martin, Vice President PeopleDev, Google *"Organization design is not just for the big company. The Kates Kesler methodology positioned Zwift for explosive growth. We've been able to scale efficiently and make smart decisions about linking innovation to our core business." * Eric Min, Founder and CEO, Zwift *"As part of our journey to transform VF's brand portfolio for the future, we partnered with the Kates Kesler team to reimagine our business operating model. Their expertise established a strong foundation that has enabled our enterprise functions and brands to work more seamlessly and with greater agility, ultimately improving how we serve our consumers around the world." * Steve Rendle, Chairman, President and CEO, VF Corporation *"This book shows you how to design an organization to be both big and fast. The Kates Kesler methodology guided W.L. Gore in making key choices to evolve our structure and still maintain the essence of our unique culture." * Mary Tilley, Enterprise Business Transformation Leader, W.L. Gore and Associates, Inc. *"An insightful, compelling and pragmatic book which offers thoughtful solutions to the complex organizational challenges faced by businesses today." * Andrew Clarke, President, Mars Wrigley *"This book provides a timely and insightful lens for thoughtful discourse on designing organizations in our fast-changing landscape. Its focus on networks, scale and agility deeply resonate with our efforts in the Singapore Public Service to design the future of work, workplace and workforce in our agencies." * Ong Toon Hui, Dean and CEO, Civil Service College, Singapore *"Kates, Kesler and DiMartino build on well-tested theories of human behavior and large-scale systems to show how organization design frameworks apply to the new and challenging realities of today." * Charles Snow, Professor Emeritus, Penn State Smeal College of Business *"This is the perfect book for leaders who need to align their organization with the strategy, and who are searching for a comprehensive framework. Kates, Kesler and DiMartino discuss the design of the overall operating model, horizontal linkages as well as the vertical layers and roles in complex organizations. They also provide numerous practical examples of how we can design organization to achieve both agility and efficiency." * Nicolay Worren, Associate Professor, School of Economics and Business, Norwegian University of Life Sciences, Co-founder of Reconfig, Member of curatorial board, European Organization Design Forum *Table of Contents Chapter - 00: Introduction; Chapter - 01: The Central Design Problem; Chapter - 02: Operating Models; Chapter - 03: Organization Models; Chapter - 04: Vertical Organization - The Tower; Chapter - 05: Horizontal Organization - The Square; Chapter - 06: Leadership in the Tower and the Square; Chapter - 07: Design Challenge - Enterprise Capabilities; Chapter - 08: Design Challenge - Customer Solutions; Chapter - 09: Design Challenge - Faster Innovation; Chapter - 10: Conclusion

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Book SynopsisHaving a customer-centric business model has evolved from being a nice-to-have to a must-have for any organization. A focus on products and services alone is no longer enough to outstrip the competition. In the current digital ecosystem, consumers can instantly compare products, prices and services with the touch of a button from the comfort of their home. Therefore, every organization must now focus on their overall customer experience to achieve the tricky but imperative balance between efficiency and personalization. In The Power of Customer Experience, Martin Newman presents clear data that proves the direct link between customer-centricity with profit and shareholder value. Drawing on examples from well-known companies like JD Sports, Delta Airlines, Lego, Selfridges, BMW, Hilton, Deliveroo and Uber, it analyses how organizations provide the most effective customer experience, and reveals the strategies that have allowed them to succeed. Featuring tips and tools throughout, it will enable readers to understand the impact of customer centricity on some of the best known brands, to gain invaluable insights that can be used to grow emerging brands and revitalize existing brands.Trade Review"As we try and make sense of how to grow our businesses in a disrupted world, Martin has done the thinking for us. Here is a well-researched and practical guide on to how to build a sustainable and commercially successful business based around customer-centricity. An essential read for anyone, at any level, involved in selling products and services to customers." * Andy Rubin, Deputy Chair, Pentland Group *"Customer centricity is one of those topics that's easy to talk about but hard to do. Martin does a brilliant job here of breaking this down into a thoughtful but eminently practical toolkit." * Doug Gurr, Director of the Natural History Museum, formerly CEO Amazon UK, President Amazon China *"A masterclass for anyone who has a genuine interest in improving the experience of their customers. It is full of real-life examples of brands who have lost their way, as well as those who have found a whole new way to excel. An insightful and practical read that is an enjoyable journey. So many powerful lessons from so many different sectors, delivered with authority." * Debbie Hewitt MBE, Chairman, White Stuff *"A superb read for customer-centric leaders on a mission to embrace the best ways of leveraging and driving the new paradigm of how and why consumers buy and build your brand equity. Packed with insightful and comprehensive reference points, Martin has provided an excellent combination of a thought-provoking read and a pragmatic framework to implement." * Vince Gunn, CEO and NED *"Another excellent book by Martin Newman - packed with helpful case studies and examples, providing easy-to-understand frameworks that can be applied in any business. The world is continuously changing, and Martin picks up on the shifts in consumer behaviour driven by global questions such as diversity and inclusion, climate change and the broader ethical questions of consumerism." * Eve Henrikson, Online Director, Tesco *"If you are serious about transforming your business to become "customer centric" which only a few very successful companies truly managed to achieve, then this is your must-read book. Martin, in his typical authentic style, shows us the way with clarity and conviction; providing valuable, actionable insights and useful frameworks supported with numerous up-to-date case studies. For me, this a guidebook for retailers to thrive, not just survive." * Koray Gul, ex COO Missguided *"Imagine working for an organization that creates value for customers, value for those in the organisation who create it, value for stakeholders and value for the Planet. Martin Newman is one of the few people I know who really understands the meaning of the word "value". This is a fantastic book that will show you how to create it." * Professor Malcolm McDonald MA(Oxon) MSc PhD DLitt DSc Emeritus Professor, Cranfield University School of Management *"Another great read, truly focusing on the important elements to drive customer centricity. Martin once again highlights the key attention points of why the customer should be at the centre of all decision-making in terms of marketing, store layout and of course product. This book is a must read for all omni-channel retailers giving clear examples of why retailers have either won or lost. I will for one be giving it to all of my team." * Philip Mountford, CEO, Hunkemöller *Table of Contents Section - 00: Introduction Section - 01: The fundamental building blocks for sustainable commercial success; Section - 02: Buy less, eat better, experience more; Section - 03: The fallen - The brands that have sadly bitten the dust and why; Section - 04: The resurrected; Section - 05: Brands that have stood the test of time and why; Section - 06: Customer-centricity – it all adds up; Section - 07: Employee-first - The first building block in driving customer-centric transformation; Section - 08: Purpose before profit - The shift from value to values; Section - 09: Diversity and inclusion - On the outside and the inside; Section - 10: Commercially successful disruptive business models in consumer sectors; Section - 11: If you were starting a retail business today, what would it look like?; Section - 12: To infinity and beyond - What makes a successful bank, airline and car dealer in the 2020s?; Section - 13: We all gravitate towards social people - The same can be said of brands; Section - 14: Generation Z will show us the way; Section - 15: The road map to customer-centricity; Section - 16: Index

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Book SynopsisOrganization Development (OD) is key to ensuring that organizations and their people can adapt to and engage in ongoing change in today's fast-paced and competitive world. How can those responsible for managing change determine the most appropriate course of action for their organization's needs and maximize capability? Written by two of the leading experts in the field, Organization Development is an essential guide to the theories, practices, tools and techniques for achieving success. It explores the role of HR in relation to OD, and connected areas such as organization design, building organizational agility and resilience, and culture change. Alongside international case studies from organizations including Ernst & Young, Nationwide, Lockheed Martin and the University of Sheffield, UK, this revised third edition of Organization Development contains new chapters on building an adaptive culture of learning and innovation and organization health and 'use of self'. With fresh material on digitization, OD in SMEs, and competence profiles, this is an indispensable handbook to understanding, communicating and implementing organization development approaches for both experienced practitioners and students.Trade Review"This book deserves a place in every practitioner's reference library." * Robert J. Marshak, Ph.D. Author of Dialogic Process Consulting and Co-Editor of Dialogic Organization Development: The Theory and Practice of Transformational Change. *"International in scope, interdisciplinary in coverage, and linking, practice with scholarship, this third edition of a classic in organization development stands out as one of a kind." * W. Warner Burke, PhD, Professor of Psychology and Education, Teachers College, Columbia University *"Practitioners everywhere are lucky to have this rich resource, full of gifts, as guide." * Glenda Eoyang, Executive Director, Human Systems Dynamics Institute *"A pleasure to read, the third edition of this renowned and respected landmark text by two gifted giants in the field offers a bright and meaningful roadmap to effectiveness. Clear, accurate, contemporary and updated with the latest advances, the book impeccably distils the tried and tested essential wisdom of seventy-five years of Organization Development in its purest form. A breath of fresh air full of actionable advice for the practitioner, a rigorous and definitive reference guide for the researcher and the academic and a delight for the curious mind, this book should be mandatory reading for anyone who cares deeply about the success of their people and their organization." * Pietro Catania, MBA, MSM, Founder at Alef Consulting and Ayros publishing House, Milan, Italy *"I feel so excited to read the third edition of Mee Yan and Linda's book for OD and HR practitioners. It offers even more detailed guidance and examples of OD cycle of work and has new added content relating to organization health, culture change, and Use of Self. As an OD practitioner in China, I can't wait to introduce it to our OD communities." * Maria Wang, Founder & CEO of Innovative OD Center, Shanghai, China *"The previous editions have been significant in upping the capability of the Singapore Government's OD community. This edition, with all its additions will continue to be a must-read reference for us in the government sector - as well as leaders and practitioners from other sectors. Its practical brilliance is backed by research that is both evidence-based and relevant to current organisation challenges. Beyond the treasure trove of updated and practical content, each chapter encapsulates the lived experiences and cumulative wisdom of two legends of our time." * Clarence Chia, Institute Director – Institute of Leadership and Organisation Development, Singapore Civil Service College, Singapore Government *"This could be the best text for OD's future, first it brings OD and HR together, which is seriously needed in this era of complex change. Second, it emphasizes the importance of developing both effectiveness and health in organizations, which was part of how the founders of the field created it. Third, the intervention discussion in Chapter 5 is so clear, grounded and practical and the best version of this concept. Fourth, it brings comparisons into focus from traditional OD to the less linear and less 'planned' complex, rapid change world. It is also well-researched and loaded with practice implications for the OD and HR fields." * David W. Jamieson, Ph.D, Editor-in Chief, Organisation Development Review *"This is my only go to book to guide me through all phases of large complex change programmes. It is as valuable as it wise and immediately applicable to real work. I have seen first-hand the tangible benefits by applying what is in this book." * Laurence Fitt Vice President, GSK *"As the unprecedented situations of recent years become the new normal, practitioners in the transformation business are looking for vital tools to help them with the task. With its coherent approach towards OD, this book will be an ideal aid. It will inspire students and practitioners who want to become transformative leaders. Its caring and supportive messages will help them and their clients navigate through the many challenges they may encounter as they bring about change. As a Vice President of IODA (International Organization Development Association and the OD Association in Japan), I know this book will inspire our members and other readers a real love for OD and courage to make the journey of change itself." * Ken Nishikawa, Konan University Center for Education in General Studies *"Organization development is needed now more than ever, and professionals in the HR function need to understand how OD works. In this practitioner-friendly book, Mee-Yan and Linda make the most of their broad experience to build out the necessary competencies and promote sustainable organization change." * Chris Worley, Research Professor of Management, Pepperdine Graziadio School of Business *Table of Contents Section - ONE: A practitioner’s guide for Organization Development; Section - Section 1: OD history and theory overview; Section - 01: What is OD? Its brief history; Section - 02: Theories and practices of OD: a theory overview; Section - Section 2: OD cycle of work; Section - 03: Theories and practices of OD - the OD cycle and the entry and contracting phase; Section - 04: Theories and practices of OD - the diagnostic phase; Section - 05: Theories and practices of OD - the intervention phase; Section - 06: Theories and practices of OD - the evaluation phase; Section - Section 3: OD and change; Section - 07: Living at the edge of chaos and change; Section - 08: Back-room and front-room change matters; Section - 09: Can behavioural change be made easy?; Section - Section 4: The Organization Development practitioner; Section - 10: The Organization Development practitioner; Section - 11: Power and politics in Organization Development; Section - Section 5: Additional thoughts; Section - 12: What is an organization? What is organization health?; Section - 13: How to build up your presence and impact on organization life; Section - TWO: HR in relation to OD: theory and practice; Section - 14: HR in relation to OD; Section - 15: Organization Design; Section - 16: Transformation and culture change; Section - 17: Building organizational agility and resilience; Section - 18: A culture conducive to innovation and learning; Section - 19: Building the context for employee engagement; Section - 20: Developing effective leadership; Section - 21: Postscript – towards a better tomorrow; Section - 22: References and further reading; Section - 23: Index

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Book SynopsisWINNER: Business Book Awards 2018 - 'Selling The Dream' category (1st edition) In an increasingly competitive professional services sector, it is vital that firms have an effective tendering strategy. The advantages gained from winning and retaining clients can be transformative, and the cost of losing key tenders can be catastrophic. Strategic Tendering for Professional Services provides end-to-end best practice guidance, from the crucial decision of which request-for-proposals to respond to, right through to the all important face-to-face presentation and post-pitch follow-up. Now in its second edition, this practical book captures insights from both sides of the market through interviews with both proposal professionals and decision makers from the client side. Focusing on key considerations, including the need for diversity and inclusion, providing evidence of global citizenship and how public sector pitching differs from the private sector, this book is packed with features and tools to help professionals turn guidance into practice. Strategic Tendering for Professional Services is the essential guide to improving your pitches, honing your tendering skills and boosting your win rate.Trade Review"In essence, this book is for partners, directors, associates, BD professionals, those working in-house and anyone working in professional services firms who want to win more pitches or manage the process more time and cost effectively. The first edition was a hit and won an award at the 2018 Business Book Awards. And this second edition brings it bang up to date." * David Morley, Former Senior Partner, Allen & Overy, (2008-16); Head of Europe, CDPQ (2021-) *"For too long it has been a case of General Counsel on the one side and private practice lawyers pitching or responding to tenders on the other with a whole load of assumptions and miscommunication in between. This book delves deep to answer the questions that don't get asked early enough in the process if at all, and that, if the parties fully understood and aligned on, would make for enduring and fruitful partnerships." * Alexis Alexander, General Counsel, Liberis *"Pitching is a skill. It is an essential skill for a lawyer. This book will improve pitching skills. Frankly, you would be foolish not to read, assimilate and practice the advice it contains." * Nigel Boardman, Consultant and former partner Slaughter and May *"Strategic tendering or pitching has never been more important - in fact, it has to be the number one focus for firms and BD professionals who really want to make a difference. A wonderfully insightful book written by authors who really do get it." * David McClune, Global Chief Marketing Officer, Hogan Lovells LLP. *"This book is a recommended read for all those involved in competitive pitching in professional services and other markets. Its secret is to provide simple and practical guidance on the essential issues, backed and supported with concrete examples from real people in the real world." * Oliver Brettle Partner, Global Executive Committee Member, White & Case LLP *"This is a very well researched and thoughtful guide for all those involved in the purchasing and provision of legal services. The holistic approach taken is market leading in every respect." * Andrew S Garard, Group General Counsel and Director of Corporate Affairs, Meggitt PLC *"I can't count now many times lawyers and others have asked me for clear, relevant, practical guidance on their tendering efforts - and here it is. Essential reading for those focused on their businesses, their clients and their own careers. Goes without saying - highly recommended." * Patrick McCann, Director Learning, Linklaters LLP *"This new edition neatly summarises best practice behaviours, is informative and easy to read, packed with useful tools and tips. I think this it is an invaluable read for anyone wanting to win more work in professional services in 2022 and beyond." * Paul Cripps, Associate Partner, Markets and Business Development, EY *Table of Contents Chapter - 01: Introduction; Chapter - 02: To pitch or not to pitch?; Chapter - 03: What does the client want?; Chapter - 04: Diversity; Chapter - 05: Planning to win; Chapter - 06: The procurement predicament; Chapter - 07: Smart pricing; Chapter - 08: Global citizenship; Chapter - 09: Writing success; Chapter - 10: Public sector pitching; Chapter - 11: Presenting to win; Chapter - 12: Following up and post pitch feedback; Chapter - 13: Technology and tools; Chapter - 14: There has to be a better way

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Book SynopsisThis book explores fundamental socio-economic trends that are radically changing perspectives on the relationship between people and the world around them. Focusing on the principles of sustainability, circularity and inclusivity, it illustrates how these trends form the breeding ground for a new economy embodying a logic of collectiveness.

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Book SynopsisWhat are the responsibilities of businesses and business leaders to society? Moreover, do the responsibilities of business change when there are social problems or problems with other institutions? Immigration, Brexit, the election of Donald Trump, and the emergence of populism and nationalism on both sides of the Atlantic raise some ethical challenges for business leaders. The chapters in this book tackle several aspects of these questions with chapters on business and politics, the environmental responsibilities of business, the social and political impact of technology, immigration, the impact of social turmoil on organizational leadership, and broader questions of CSR (Corporate Social Responsibility), leadership, and governance in times of social turmoil. Academics and students who study CSR as well as those who study business ethics, business and society, or business and government are not the only readers who will find insight in Ethical Business Leadership in Troubling Times. Practitioners who oversee corporate CSR programs, compliance officers, and social and political philosophers and ethicists will benefit from these explorations into the complexities of business ethics. Contributors include: M. Arslan, Z. Boda, J. Brinkmann, W. Dubbink, G. Enderle, D. Koehn, D. Ladkin, C. Lütge, D. Matten, J. Moon, E. O'Higgins, A. Sisson, L. Spence, S. Vallentin, S. Waddock, P. Werhane, M.K. Yilmaz, L. ZsolnaiTrade Review'This book offers a series of fresh and critical contributions by the international crème de la crème in the fields of Leadership, Business Ethics and CSR. It covers theoretical and practical approaches, in a rich and probing exploration of the burning ethical issues facing business leaders in ''troubling times''. This sense of urgency has stimulated the authors to think innovatively about their field. That is why this book provides important incentives for the further development of the ethical thinking about leadership and business.' --Ronald Jeurissen, Nyenrode Business University, the NetherlandsTable of ContentsContents: Introduction: troubling times 1 Joanne B. Ciulla and Tobey K. Scharding PART I BUSINESS AND POLITICS 1 Stepping down rather than up: the ethical option for business in our troubling times 8 Donna Ladkin 2 The dynamics of CSR in a comparative perspective: convergence towards divergent hybrids 22 Dirk Matten and Jeremy Moon 3 Business ethics as critical thinking: moral motivations and the limits of ethics 41 Zsolt Boda 4 Becoming responsible: understanding the organizational power dynamics of CSR and corporate ethics 60 Laura J. Spence and Steen Vallentin PART II AGENCY AND RESPONSIBILITY 5 Disciplining the organization through moral personhood 89 Wim Dubbink 6 Crucial differences among three types of apologies and their shared ethical grounding in integrity 117 Daryl Koehn 7 The board of directors’ role in ensuring accountability and creating value: stakeholder and shareholder complementarity 136 Cynthia E. Clark 8 How can universities promote corporate responsibility in their supply chains? The experience of the University of Notre Dame 159 Georges Enderle PART III MODELS FOR DECISION MAKING 9 Embedded leadership 188 Patricia H. Werhane 10 Leadership ethics for a troubled world: responsibility for the whole 205 Sandra Waddock 11 Francisco de Vitoria’s ius gentium : how to engage human rights in business from the Catholic Social Teaching (CST) tradition 222 Alejo Jos. G. Sison 12 “Troubling times” on the agenda of business ethics: drafting a dialogue approach, aiming at a consensus 236 Johannes Brinkmann 13 An ethical problem in troubled times: ethical decision making by local managers employing an immigrant workforce in Gaziantep, Turkey 243 Mahmut Arslan and Mustafa K. Yilmaz PART IV APPLIED TOPICS: TECHNOLOGY AND THE ENVIRONMENT 14 Corporate leadership versus the Twitter mob 264 Chris MacDonald 15 There is not enough business ethics in the ethics of digitization 280 Christoph Lütge 16 Future Earth leadership 296 Eleanor O’Higgins and Laszlo Zsolnai Index 315

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Book SynopsisThis Research Handbook provides a solid foundation for exploring the vibrant field of strategic entrepreneurship, with an examination of important topics from theoretical, psychological and economic perspectives.Analysing new directions for future research, this Research Handbook spans the comprehensiveness of the field and offers insights into specific topic areas within strategic entrepreneurship including historical cognition, ethnomethodology and the strategic entrepreneurial mind. With contributions from scholars across diverse backgrounds, the Research Handbook not only critically analyses existing research at the intersection of strategy and entrepreneurship, but also identifies new avenues for future inquiry. The editors provide useful guidance for travelling new paths within the domain of strategic entrepreneurship research, and across other disciplines, based upon distinct theoretical foundations.PhD students, scholars, and researchers alike who want to investigate further into strategic entrepreneurship in depth as well as uncharted territories, will find this Research Handbook a valuable resource.Trade Review‘The Research Handbook on Strategic Entrepreneurship by Gupta, Goktan, Shirokova and Karna is a timely and much-needed contribution to knowledge at the interface of strategy and entrepreneurship research. Gupta and his colleagues have compiled ten thought-provoking essays from some of the most knowledgeable and insightful scholars of our time. The contributors to the Research Handbook take stock of current knowledge, offer new insights, and provide paths forward on topics central to strategic entrepreneurship’s advancement as an area of scholarly inquiry. The Research Handbook is essential reading for anyone seeking to understand and contribute to the strategic entrepreneurship conversation.’ -- Jeffrey G. Covin, Indiana University, US‘Research on strategic entrepreneurship has emerged as a central, vibrant, and rich field of inquiry. This path-breaking Research Handbook will be informative and stimulating for academics and scholars interested in research on the evident intersection between entrepreneurship and strategy.’ -- Sascha Kraus, Free University of Bozen-Bolzano, Italy‘The intersection of strategy and entrepreneurship in the form of strategic entrepreneurship is one of today’s most important and interesting research areas. Gupta, Goktan, Shirokova, and Karna have assembled a far-reaching and eclectic mix of contributions to thinking about strategic entrepreneurship that is certain to offer something helpful for every reader.’ -- Dave Ketchen, Auburn University, USTable of ContentsContents: 1 Strategic entrepreneurship research: an introduction 1 Vishal K. Gupta, A. Banu Goktan, Galina V. Shirokova, and Amit Karna 2 Decomposing the knowledge structures of absorptive capacity 8 Nachiket Bhawe and Shaker Zahra 3 The economic firm as a manifestation of strategic entrepreneurship 24 Susanne C. Bylund and Per L. Bylund 4 Opportunity-seeking behaviors in strategic entrepreneurship: What do we know from the effectuation literature? 50 Florian Bayer and Christian Landau 5 Exploring new venture creation through incubators and accelerators: What value is created and who captures it? Implications for research, teaching, and practice 82 Riley Doyle, Kris Irwin, Josie A. Burks, Paul L. Drnevich, and Craig E. Armstrong 6 Holistic view of strategic entrepreneurship’s results: Estimating the implications for performance mean and variability 106 Oleksiy Osiyevskyy, Kanhaiya Kumar Sinha, Galina V. Shirokova, and Mehrsa Ehsani 7 Historical cognition and strategic entrepreneurship 125 Diego M. Coraiola, Fernanda Yumi Tsujiguchi, and Roy Suddaby 8 Making strategic entrepreneurship visible: An ethnomethodology primer 144 Betsy Campbell 9 The eye as a window to the soul: Entering the strategic entrepreneurial mind 164 Jef Naidoo, Ron Dulek, Elliott Miller Graves, and Yeong Hyun Hong 10 New frontiers? Approaches to computerized text analysis in strategic entrepreneurship research 197 Anna M. Pastwa and William J. Wales 11 Endogeneity in strategic entrepreneurship research 233 Brian S. Anderson Index

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Book SynopsisSustainability is a top priority for organizations and a key strategy in corporate agendas, but the effective deployment of any strategy demands that the strategy is consistent, functional, and aligned. This Handbook advocates sustainability strategies that encompass environmental, social, and economic dimensions at department-level.Split into sections covering business strategies in marketing, innovation and entrepreneurship, operations management and information systems, finance and accounting, and human resources, this Handbook provides a comprehensive view of the development and deployment of sustainability-driven business strategies across an entire organization. The last section uses case studies to provide a better understanding of the features and tools needed to develop and implement a sustainability-driven business strategy in practice.Distinguishing the important role of each functional area, this Handbook will be a key reference for those researching on sustainability-related topics across business and management. Beyond the academic contributions, this Handbook also provides practical guidelines for managers interested in implementing sustainability-driven business strategies in their workplace.Trade Review'Addressing the grand challenges of our time will require collaborative efforts across organizational and disciplinary boundaries. Sustainability is arguably one of the major challenges that has received attention for quite some time but for which progress is also hampered due to limited perspectives on both problems and solutions. Luckily, this book offers a step in the right direction as it not only bridges sustainability and business strategies--in itself a major factor for actually achieving change--but it also does so by drawing on different disciplines. By offering a basis for comparing and contrasting different domains and perspectives, this book helps to better understand the complexity of the underlying problem and thereby also contributes to research and practice.' -- Marcel Bogers, Eindhoven University of Technology, the Netherlands'I strongly recommend the Handbook of Sustainability-Driven Business Strategies in Practice as an essential reading for all stakeholders in the sustainability ecosystem, wishing to make concrete and practical efforts in driving sustainable business in the real world. The challenge in sustainability is always moving beyond rhetoric to actual practice and implementation, and this Handbook can provide useful tips and strategies to push for more progress and make our world a better place.' -- Dima Jamali, University of Sharjah, United Arab Emirates'Sustainability is high on the corporate and public agenda but developing and implementing strategies for sustainability often remains challenging. In this edited volume, Markovic, Sancha, and Lindgreen bring together a rich collection of chapters examining sustainability-driven business strategies from a holistic perspective. Considering sustainability strategies across the main functional business areas, the different chapters offer an inspiring set of ideas and experiences that can guide both research and practice on this important theme.' -- Frank de Bakker, IESEG School of Management, France'Sustainability has quickly become a key business imperative in contemporary markets. Stefan Markovic, Cristina Sancha, and Adam Lindgreen have edited a timely Handbook that covers the perspectives of versatile business domains and functions in a comprehensive manner, and offers rich insight for developing and researching sustainability-driven business strategies. This book is useful for anyone seeking to understand how businesses can realize opportunities for differentiation, renewal, and enhanced value creation through sustainability.' -- Elina Jaakkola, University of Turku, Finland'Professors Markovic, Sancha, and Lindgreen have compiled in a single handbook a great set of actionable ideas on how to design and deploy sustainability strategies across a variety of organizations, industries, and countries. What is most appealing is that the Handbook moves beyond corporate strategy and takes the reader to how corporate strategies get applied across each of the key functional areas such as marketing, finance, and HR, with a closing section discussing specific cases to further illustrate sustainability-driven business strategies in action.' -- Ruth V. Aguilera, D'Amore-McKim School of Business, Northeastern University, US'Sustainability is today's leading business imperative. For the sake of our planet and humanity, businesses must find effective, profitable ways to assure a future for our natural environment, while providing safe, meaningful work that allows employees to live and prosper. Sustainability efforts cannot simply address pieces of business--they must permeate all operations. This book offers a comprehensive approach to sustainability, addressing all functional areas, including marketing, human resources, operations, accounting, finance, and more. It also covers all facets of sustainability, including people, planet, and profit. This thorough coverage is followed by several practical case studies to demonstrate sustainability efforts in action. This book offers business practitioners and academics a comprehensive approach to meaningful, viable sustainability efforts.' -- Debra Z. Basil, University of Lethbridge, Canada'This well-structured Handbook edited by Stefan Markovic, Cristina Sancha, and Adam Lindgreen is an important step forward in our understanding of sustainability-driven business strategies. Sustainability is one of the most critical issues of the 21st century for businesses and societies. The Handbook begins with definitional materials and ends with selected case studies. The sections in between address sustainability in various functions of business: marketing, innovation and entrepreneurship, operations and information systems, finance and accounting, human resources, and also cross-functional integration. Both researchers and practitioners will find lots of new insights and recommendations concerning sustainability-driven business strategies.' -- Duane Windsor, Rice University, US'Addressing sustainability issues is one of the key mission of enterprises in the coming decades. This book provides insights and tools to assist managers to develop and execute business strategies in key functions of organizations, including marketing, innovation, operations, finance, and human resources management. The Handbook of Sustainability-Driven Business Strategies in Practice offers not only information, but also inspiration for everyone who wants to gain insights into sustainability practices.' -- Christina Wong, The Hong Kong Polytechnic University, Hong Kong'Sustainability has become a strategic imperative of today's businesses. Accompanied by a cast of international academics, Professors Markovic, Sancha and Lindgreen lead you on a comprehensive journey through the essential areas of management, brilliantly addressing the strategic role of sustainability. This content oriented to practice together with the case studies that illustrate previous concepts, make the Handbook of Sustainability-Driven Business Strategies in Practice a reference and inspiration resource for all those who want to understand the strategic role of sustainability.' -- Leopoldo Gutierrez, University of Granada, SpainTable of ContentsContents: Preface xxxiii PART 1 DEFINING A SUSTAINABILITY-DRIVEN BUSINESS STRATEGY 1 Developing a sustainability strategic agenda 3 François Maon, Adam Lindgreen and Valérie Swaen 2 Corporate foundations as vehicles for sustainable development: how do corporate foundations work with parent companies to achieve sustainability? 18 Pilar Acosta 3 Materiality analysis as the basis for sustainability strategies and reporting – a systematic review of approaches and recommendations for practice 35 Sophia Schwoy and Andreas Dutzi 4 Defining a sustainability-driven business modeling strategy with a “storytelling science” approach 59 David M. Boje and Mohammad B. Rana PART 2 SUSTAINABILITY-DRIVEN BUSINESS STRATEGIES IN MARKETING 5 Corporate responsibility as an effective marketing practice for improving consumers’ brand evaluations – critical overview, new insights, and future directions 79 Ilona Szőcs and Milena Micevski 6 Promises, promises: how to showcase the authenticity of sustainability claims through digitalization 94 Nicholas Ind and Oriol Iglesias 7 Interactive network branding: towards a sustainability-driven strategy of small and medium-sized enterprises 108 Nikolina Koporcic and Jan-Åke Törnroos 8 How does brand-cause fit influence the success of CrM campaigns? 121 Inês Padilha Campelos, Susana Costa e Silva and Joana César Machado PART 3 SUSTAINABILITY-DRIVEN BUSINESS STRATEGIES IN INNOVATION AND ENTREPRENEURSHIP 9 Business model innovation for sustainability: the intersections among business models, innovation, and sustainability 144 Stefan Markovic and Karin Tollin 10 Social challenges within sustainable entrepreneurial ecosystems 158 Roberto Hernandez-Chea, Maral Mahdad and Minh Thai 11 The UN Global Compact SDG Action Manager: how benefit corporations and purpose-driven businesses are driving the change 173 Giorgia Nigri, Armando Agulini and Mara Del Baldo PART 4 SUSTAINABILITY-DRIVEN BUSINESS STRATEGIES IN OPERATIONS AND INFORMATION SYSTEMS 12 SMEs, environmental sustainability and waste management: a comparative empirical study of Spain and Chile 191 Francisco Villegas Pinuer, Joan Llonch Andreu and Pilar López Belbeze 13 Adoption of environmental management systems: perspectives from UK, Finland and Thailand 226 David B. Grant, Sarah Shaw, Siriwan Chaisurayakarn and Alex Nikolai Shenin 14 The role of purchasing in the diffusion of sustainability in supply networks 244 Thomas E. Johnsen, Federico Caniato and Toloue Miandar 15 Sustainability assessment in the food supply chain 260 Verónica León-Bravo and Federico Caniato 16 Sustainable data management 278 Sreyaa Guha and Polina Landgraf PART 5 SUSTAINABILITY-DRIVEN BUSINESS STRATEGIES IN FINANCE AND ACCOUNTING 17 Do CSR reports impact firms’ stock returns? A pilot study analysis 304 Andreas Dutzi, Julian Schröter and Eshari Withanage 18 An analysis of business actions in private social reporting 323 Natalia Semenova 19 How environment, social and governance scores impact company financial performance indicators: evidence from Denmark 338 Slobodan Kacanski 20 The role of the internal audit function in fostering sustainability reporting 352 Mara Del Baldo, Selena Aureli and Rosa Lombardi PART 6 SUSTAINABILITY-DRIVEN BUSINESS STRATEGIES IN HUMAN RESOURCES 21 Sustainability-driven HRM: the WHAT, the WHAT FOR and the HOW 371 Rosalía Cascón-Pereira, Tahereh Maghsoudi and Ana Beatriz Hernández-Lara 22 The role of human resource management function in the institutionalization of sustainability: the case study of the Dutch hotel industry 392 Andrew Ngawenja Mzembe 23 Profits with purpose: corporate and entrepreneurial toxic leadership and threats to organizational sustainability 413 David Coldwell and Robert Venter PART 7 SUSTAINABILITY-DRIVEN BUSINESS STRATEGIES ACROSS FUNCTIONAL AREAS IN AN ORGANIZATION 24 Cross-functional integration in sustainability-driven business practice 432 Duane Windsor 25 Strategic alignment of purchasing for sustainability: a multi-level framework 454 Melek Akın Ateş and Nüfer Yasin Ateş 26 Purchasing and marketing of social and environmental sustainability in high-tech medical equipment 477 Adam Lindgreen, Michael Antioco, David Harness and Remi van der Sloot PART 8 CASE STUDIES ON SUSTAINABILITY-DRIVEN BUSINESS STRATEGIES 27 Ecoalf: a brand with a conscience 497 Nicholas Ind 28 Sustainability as strategy: the case of Comwell Hotels 503 Kristian J. Sund and Rasmus Downes-Rasmussen 29 Boat trip adventure changing the lives of thousands: the story of Song Saa Private Island 507 Ilia Gugenishvili and Nikolina Koporcic 30 Doing business the sustainable ‘Novo Nordisk Way’ 514 Marija Sarafinovska and Yuqian Qiu 31 Sustainability in the chemical industry through an industrial spin-off: the case of Apricot 523 Miguel Saiz García Index 527

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Book SynopsisThis timely and insightful book offers an innovative, unifying conceptual framework for managing the crucial asset of human capital. In order to do this, Andrea Lanza and Giuseppina Simone bridge the gap between Strategy and Organization disciplines in the study of human capital. Clarifying ambiguous aspects overlooked by the extant literature, Lanza and Simone provide a new, theoretically grounded managerial tool to help organizations achieve the most from human capital. Based on original empirical evidence, the authors put forward a fresh perspective on human capital strategy. They also propose a fascinating, game-theoretic approach to solve the 'Principal-Agent' conflict in the context of human capital renewal, dramatically advancing the field of strategic human capital with respect to both academic knowledge and managerial applications. Innovative and cutting-edge, this book offers crucial insights for scholars investigating strategic management and strategic human capital, as well as researchers interested in entrepreneurship and human resource management. It will also benefit managers and practitioners, providing guidance in developing and implementing strategic human capital visions.Trade Review'This thoughtful text by Lanza and Simone considers one of the most important topics in management research today - how and when human capital is strategic, and its implications for firm performance. Not only does it offer a glimpse into the state of our current understanding of these issues, but it explores fresh and creative empirical analyses in an interesting context.' --Timothy Folta, University of Connecticut, USTable of ContentsContents: 1. Strategic Human Capital at the Crossroads 2. Understanding and clarifying the dynamics of Strategic Human Capital effects on performance: a quasi-replication of a major literature evidence 3. The effect of Strategic Human Capital renewal on organizational results: an empirical examination in the Italian Serie A professional football league 4. Get the most from your most important asset. A conceptual and managerial model for harnessing the value of Strategic Human Capital Index

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Book SynopsisOffering a conceptual framework that integrates strategy, product, process and human resource research, this timely book interrogates these four critical and interrelated areas of innovation management. Chapters examine new insights into the latest trends in the field, providing a holistic view into key management strategies that benefit both up-and-coming and established businesses. International contributions from leading scholars analyze cases and research from the USA, Japan, China and Brazil as well as a range of European countries, highlighting the successes and failures of key innovation management systems. The book looks at ways to create a sustainable innovation strategy, and how this can be implemented to achieve competitive advantage in the long run. The suggested integrated framework allows for a sound understanding of influential managerial elements, making this an important read for practitioners hoping to define and renew successfully innovative organisations. Management and entrepreneurship scholars will benefit from the novel insights into innovation strategy explored in the book. Contributors include: V. Auruskeviciene, F. Bernhard, J. Chen, A. Chmieliauskas, S. Conner, G. Gopal, K. Grigorjevaite, A. Klimaviciene, J. Li-Ying, D.P.T. Lopes, T. Onaka, E. Pilkauskaite, S. Senkevic, S. Sereika, S. Simkonis, V. Skudiene, O. Stangej, K. Tadakuma, G. Vezeliene, Y. Wang, R. WickramasekeraTrade Review'This book arrives in an insightful moment! Innovation Management is not only a relevant effort made by representative international authors, but also it is an up to date vision of the key topic of the 21st century, innovation and its management issues. Other than the role of strategy, product development and processes, we have to shed light to a fourth critical aspect on management of innovation: the role of people.' --Paulo A. Zawislak, Federal University of Rio Grande do Sul (UFRGS) and Innovation Research Center (NITEC), Brazil'Innovation is the lifeblood of an organization. For innovation management, one must address the strategy, product, process, and people components. This new book provides an invaluable contribution to the existing literature looking at innovation management from a worldwide perspective. New insights are gleaned from these case studies and global research perspectives. Keep on innovating!' --Jay Liebowitz, Harrisburg University of Sciences and Technology, US'I was excited to learn that Vida Skudiene, Jason Li-Ying, and Fabian Bernhard had teamed up to produce a book on innovation management from a strategic perspective. They did not disappoint. Building on their considerable international academic and practical experience, they have produced a must-read volume at the critical intersection of innovation and strategy from multiple perspectives. Drawing on the expertise of leading scholars from multiple countries, they have compiled critical insights into strategic, product, process, and human resource innovation management. Overall, this book offers solid economic and social perspectives which keenly inform the formulation of innovation strategy for managers, entrepreneurs, students, and academics.' --Charles H. Matthews, University of Cincinnati, USTable of ContentsContents: PART I INTRODUCTION 1 Innovation management: perspectives from strategy, product, process and human resource research 2 Vida Škudienė, Jason Li-Ying and Fabian Bernhard PART II INNOVATION MANAGEMENT STRATEGY 2 Innovation management through technology licensing in China 16 Jason Li-Ying, Yuandi Wang and Jin Chen 3 Innovation management: the Japanese way 27 Kenji Tadakuma, Tadao Onaka and Rumintha Wickramasekera PART III PRODUCT INNOVATION MANAGEMENT 4 Exploring best practices of new product development 48 Suzanne L. Conner 5 Product design innovation and functional innovation effects on consumers’ adoption of soft furniture 58 Vilte Auruskeviciene and Sabina Senkevic 6 Innovation and financial performance in telecommunication companies 72 Asta Klimaviciene and Sarunas Sereika PART IV PROCESS INNOVATION MANAGEMENT 7 Implementing process innovation by integrating continuous improvement and business process re-engineering 93 Gurram Gopal and Egle Pilkauskaite 8 New role of systems analysts in Agile requirements engineering 114 Alfredas Chmieliauskas, Kristina Grigorjevaite and Saulius Simkonis PART V HUMAN RESOURCE INNOVATION MANAGEMENT 9 Transforming human resource management: innovative e-HRM value creation for multinational companies 140 Vida Škudienė, Gintare Vezeliene and Olga Stangej 10 Human resource management perspective on innovation 167 Daniel Paulino Teixeira Lopes 11 On the emotions that spark innovative and entrepreneurial behaviors in employees 182 Fabian Bernhard PART VI CASE STUDY 12 UPS Lithuania – choose your own salary 190 Vida Škudienė and Ilona Buciuniene Index 196

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Book SynopsisEquality, diversity and inclusion (EDI) have become features of organizations as a result of both legal and societal advances as well as neoliberal economic reasoning and considerations. While current research approaches frequently fall short of addressing the challenges faced in EDI research, this benchmark Handbook brings coverage of research methods in EDI up to date, and advances the development of research in the field.Bringing together well-known academics and researchers, this Handbook is a distillation of current and novel research in the field of EDI. Chapters present groundbreaking new research and methodological perspectives on international, regional and national issues, from equal opportunities and gender mainstreaming to managing diversity in legal, political and socio-economic contexts. Alongside this, the authors discuss new analytic directions to advance empirical EDI research. This Handbook will help to shape the present and future EDI discourse.The book is an invaluable addition to the current literature, particularly for students of EDI and researchers working in the fields of human resource management, strategic management and organization, and culture and change management as well as entrepreneurship and marketing.Contributors include: D. Atewologun, C. Baron, I. Bleijenbergh, E.H. Buttner, H.A. Downs, H. Eberherr, D. Foley, K.M. Hannum, E. Henry, J. Hofbauer, R. Hofmann, E.L. Holloway, C.A. Houkamau, M. Janssens, D. Jones, A. Klarsfeld, K. Kreissl, M. Lansu, J. Louvrier, K. Lowe, R. Mahalingam, A.J. Mills, J.H. Mills, S. Mooney, E. Ng, B. Poggio, N. Rumens, I. Ryan, B. Sauer, H.L. Schwartz, C.G. Sibley, A. Striedinger, P. van Arensbergen, I. Wasserman, J. Wergin, P. ZanoniTrade Review'Despite the depth and volume of research on diversity in organizations, very little attention is given to research methods. The Handbook of Research Methods in Diversity Management, Equality and Inclusion at Work breaks new ground, providing a comprehensive volume of not just methods but also the social and political context in which diversity research is embedded. Particularly impressive is the ''diversity'' of epistemological perspectives so critical to today's global and transnational context.' --Stella Nkomo, University of Pretoria, South AfricaTable of ContentsContents: Introduction Lize A.E Booysen, Judith K. Pringle and Regine Bendl Part I Research Dilemmas in EDI 1. Contextualizing the EDI Research Agenda in the Larger Social Sciences Research Landscape Judith K. Pringle and Lize A.E. Booysen 2. Finding the Right Design for EDI Research Jon F. Wergin 3. Evaluation Research in the EDI Field Kelly M. Hannum and Holly A. Downs 4. Negotiating, Gaining and Maintaining Access: What Can We Learn About Diversity? Jonna Louvrier 5. Queered Methodologies for Equality, Diversity and Inclusion Researchers Nick Rumens 6. Comparative and Multi-Country Research in Equality, Diversity, and Inclusion Eddy S. Ng and Alain Klarsfeld Part II Methodology and Methods for collecting EDI Material 7. Intersectionality as a Methodological Tool in Qualitative Equality, Diversity and Inclusion Research Doyin Atewologun and Ramaswami Mahalingam 8. Theorizing Diversity and (In)equality Through the Lens of Critical Discourse Analysis Patrizia Zanoni and Maddy Janssens 9. Feminist Methods and the Study of Gendering of Organizations Over Time Albert J. Mills and Jean Helms Mills 10. Indigenous Research: Ontologies, Axiologies, Epistemologies and Methodologies Ella Henry and Dennis Foley 11. Autoethnography: Adding Our Stories to EDI Research Irene Ryan and Shelagh Mooney 12. Participants as Collaborators: Coordinated Management of Meaning (CMM) as Collaborative Research Method Ilene C. Wasserman 13. Chameleons Change Colour: Studying Academic Careers in Gendering Contexts - A Case for Multilevel Analysis Johanna Hofbauer, Katharina Kreissl, Birgit Sauer and Angelika Striedinger Part III Methods and Techniques for EDI data analysis 14. Surveys and Scales in EDI Research Carol Baron 15. Meta-Analytic Research in the Field of EDI: A Review of Some Current Findings and Identification of Opportunities for Future Research Kevin B. Lowe and E. Holly Buttner 16. Queering Quantitative Research: Dealing with Processes of Categorization in EDI Research Roswitha Hofmann 17. Participatory Action Research to Support Diversity and Inclusion Inge Bleijenbergh, Pleun van Arensbergen and Monic Lansu 18. Routinized Practices: Using the Documentary Method to Research Incorporated Knowledge Helga Eberherr 19. Deconstructing and Challenging Gender Orders in Organisations Through Narratives Barbara Poggio 20. Diversity Trouble: Feminist Foucauldian Discourse Analysis Deborah Jones 21. Mixed Methods and the Scientific Study of Māori Identity: The Story Behind the Multi-Dimensional Model of Māori Identity and Cultural Engagement Carla A. Houkamau and Chris G. Sibley 22. Drawing from the Margins: Grounded Theory Research Design and EDI Studies Elizabeth L. Holloway and Harriet L. Schwartz Index

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Book SynopsisIn business, does it pay to be good? Drawing from two decades of published conceptual and empirical scholarship, this book outlines the mechanisms of the business case for corporate social responsibility and demonstrates the conditions that cause good corporate acts to succeed, or fail, in turning a profit. Central to the explanation is the role of stakeholders, who are portrayed as agents who can turn corporate ''good into gold'' but lack the capacity to do so consistently. This book takes a critical perspective, noting significant limits on the ability of stakeholders to reward good corporate behavior and rein in bad corporate acts. It concludes with several ways that scholars can improve this important and popular research topic. Using arguments built from two decades of highly cited and award-winning published scholarship, Michael L. Barnett uses strong theoretical building blocks and a well-vetted critical perspective to chart the boundaries of the business case for corporate social responsibility. The original introduction organizes and integrates this world-class research into a coherent and convincing story, while the original concluding chapter takes the reader beyond the current literature and provides a path forward that can build a better business case. A multifaceted mix of conceptual and empirical work across levels of analysis (individual, firm, and industry) provides a comprehensive perspective, warts and all.This critical and approachable collection will be a key resource for management scholars, from doctoral students to senior professors, whether they seek to gain a foothold on the core topic of the relationship between business and society or wish to find a way to add to this rich literature. The book would fit as a resource in doctoral seminars and university libraries. Consulting firms and practitioners may also take interest, as they prepare for, and prepare others for, leadership roles in corporations.Table of ContentsContents: 1. The business case is a basket case: An introduction 2. C. J. Fombrun, N. A. Gardberg & M. L. Barnett. 2000. Opportunity platforms and safety nets: Corporate citizenship and reputational risk. Business and Society Review, 105(1): 85-106. 3. M. L. Barnett & R. M. Salomon. 2006. Beyond dichotomy: The curvilinear relationship between social responsibility and financial performance. Strategic Management Journal, 27(11): 1101-1122. 4. M. L. Barnett. 2007. Stakeholder influence capacity and the variability of financial returns to corporate social responsibility. Academy of Management Review, 32(3): 794-816. 5. M. L. Barnett & R. M. Salomon. 2012. Does it pay to be really good? Addressing the shape of the relationship between social and financial performance. Strategic Management Journal, 33: 1304-1320. 6. A. King, M. Lenox & M L. Barnett. 2002. Strategic responses to the reputation commons problem. In A. Hoffman and M. Ventresca (eds.), Organizations, Policy, and the Natural Environment: Institutional and Strategic Perspectives. Stanford, CA: Stanford University Press, 393-406. 7. M. L. Barnett & A. A. King. 2008. Good fences make good neighbors: A longitudinal analysis of an industry self-regulatory institution. Academy of Management Journal, 51(6): 1150-1170. 8. M. L. Barnett. 2006. Finding a working balance between competitive and communal strategy. Journal of Management Studies, 43(8): 1753-1773. 9. M. L. Barnett. 2013. One voice, but whose voice? Exploring what drives trade association activity. Business & Society, 52(2): 213-244. 10. M. L. Barnett. 2014. Why stakeholders ignore firm misconduct: A cognitive view. Journal of Management, 40(3): 676–702. 11. M. L. Barnett & S. Leih. 2018. Sorry to (not) burst your bubble: The influence of reputation rankings on perceptions of firms. Business & Society, 57(5): 962-978. 12. M. L. Barnett. 2019. The business case for corporate social responsibility: A critique and an indirect path forward. Business & Society. (in press; DOI: 10.1177/0007650316660044) 13. Building a better business case: Where do we go from here? Index

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Book SynopsisThis Encyclopedia provides a comprehensive overview of the most important concepts of stakeholder theory and management in business and public administration. It identifies that stakeholders are essential for value-creation in democratic societies.Featuring 81 entries from a wide range of expert contributors, this Encyclopedia presents an accessible overview of key ideas as well as highlighting current issues and emerging areas of study. Topics covered include business ethics, corporate social responsibility, sustainability, corporate governance, business legitimacy and good corporate citizenship, to reveal how stakeholders are crucial to both business and society.The Encyclopedia of Stakeholder Management will be a valuable resource for academics and students in corporate social responsibility, strategic management and organizational theory. It will also be useful for practitioners in business, NGOs and public administration who work with stakeholders and stakeholder theory.Key Features: Over 80 entries Accessible explanations of key concepts Contributions by recognized stakeholder scholars Integration of stakeholders with business ethics and corporate social responsibility Trade Review‘A century has passed since Cassirer first called for all of Western philosophy – largely undisturbed from Euclid until Einstein's Theory of Relativity – to be tested anew. Few concepts have contributed so practically and effectively to a complex systems understanding of organisations and society, than stakeholder theory. Such an outcome might easily be congruent with strands of Ed Freeman’s openly pragmatist approach. In this encyclopedic, revised companion volume and through 81 expert, scholarly entries, Jacob Dahl Rendtorff and Maria Bonnafous-Boucher marshal a collective tour de force. This book presents an effective deconstruction of the manifold, complex and inseparable stakeholder themes that overwrite defunct, neo-classical logic, agency theory and shareholder primacy. Compelling and comprehensive stakeholder reference material for scholars, students and professionals.’ -- David Bevan, St Martin's Institute of Higher Education, MaltaTable of ContentsContents: Preface x Introduction to Encyclopedia of Stakeholder Management xv Jacob Dahl Rendtorff and Maria Bonnafous-Boucher Accounting 1 Gianfranco Rusconi and Massimo Contrafatto Accounting context 6 Magnus Frostenson Art 11 ORLAN Authentic leadership 13 Spencer Shaw Border wall aesthetics 20 Elisa Ganivet Climate change 22 Laurence de Carlo Complexity 25 Jacob Dahl Rendtorff Consumer culture theory 29 Frank Lindberg Contract 34 Pedro Francés-Gómez Corporate governance 40 Till Talaulicar Corruption 45 Christian Hauser Crisis 51 Tobias Goessling Critical perspective 56 Ozan Nadir Alakavuklar and Patrizia Zanoni Deliberative stakeholder theory 60 Øjvind Larsen Democratic business 66 Maria Duclos Lindstrøm Development 71 Unang Mulkhan Dialogue 79 Arnaud Stimec, Kevin Levillain and Blanche Segrestin Eastern perspectives on stakeholder relations: Confucianism and Daoism 84 Alicia Hennig Eastern relational thinking 88 Alicia Hennig Ecological economics 92 Ove Jakobsen Employee rights 95 Kristian Høyer Toft Engagement 100 Leire San-Jose Expectations 105 Johan Bouglet and Olivier Joffre Family firms 112 Yves Fassin and Silvana Signori Fiduciary duties 119 Javier Pinto and Germán Scalzo Governance 124 Marin de La Rochefoucauld Green deal 127 Paolo D’Anselmi and Eyob Mulat-Weldemeskel Greenwashing 131 Riccardo Torelli Guilt 134 Camilla Sløk Healthcare technology 140 Jette Ernst and Charlotte Jonasson Heterogeneity 145 Emmanuel Picavet Human rights and meaningful stakeholder engagement 150 Karin Buhmann Innovation 156 Lars Fuglsang Institutional legitimacy 160 Jacob Dahl Rendtorff Integrative social contracts theory 165 Guilherme Siqueira Integrity 170 Marianne Thejls Ziegler International civil society 175 Virgile Perret Internet 180 Wenceslao J. Gonzalez Justice 186 José Candela Castillo Kyosei 188 Shinji Horiguchi Legitimacy 193 Andreas Suchanek Libertarianism 197 Jacob Dahl Rendtorff Local community 202 Mette Apollo Rasmussen Management 208 Jacob Dahl Rendtorff Marketing 212 Michaela Haase Moral economy 218 Giorgio Baruchello Narrative inquiry 224 Jacquelaine Florindo Borges Nature 227 Johanna Kujala and Anna Heikkinen Networks 233 Slobodan Kacanski NGOs 237 Marin de La Rochefoucauld Normativity 240 Jacob Dahl Rendtorff Organizational identity 246 Arild Wæraas Performance 251 Jeffrey S. Harrison Pluralism 254 Jacob Dahl Rendtorff Political communication 259 Peter Aagaard Political CSR 263 Christoph Schank Political stakeholder 268 Ole Have Jørgensen and Finn Frandsen Pragmatism 273 Bettina Hollstein Public diplomacy 278 Kirsten Mogensen Public organizations (local) 284 Linne Marie Lauesen Public organizations (management practices) 289 Linne Marie Lauesen Public organizations (new perspectives) 293 Linne Marie Lauesen Public relations 298 Niels Møller Nielsen Quality management 304 Gilles Barouch and Frédéric Ponsignon Reciprocity 309 Yves Fassin Recognition 314 Martin Lund Kristensen Religion 318 Johan Fischer Rights (universalism) 320 Klaus Steigleder and Johannes Graf Keyserlingk Shareholders 326 Johannes Kabderian Dreyer SMEs (small and medium-size enterprises) 330 Arnaud Gautier Social entrepreneurship 333 Luise Li Langergaard Stakeholder salience, social media, and the cognitive commons 338 Ronald K. Mitchell and Benjamin T. Mitchell Strategy 344 Duane Windsor Sustainability 350 Riikka Tapaninaho and Johanna Kujala Systems 355 Margit Neisig Translation 362 John Damm Scheuer Unknown stakeholder 368 Paolo D’Anselmi and Eyob Mulat-Weldemeskel Value creation 372 Michael Aßländer Virtue 376 Germán Scalzo and Javier Pinto Watchdog 381 Dirk Tänzler Wealth creation 385 Georges Enderle Index 391

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Book SynopsisElgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world’s leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas. Providing a panoramic overview of the evolving world of scenario planning, this Advanced Introduction uses topical case studies to analyze the developing methodologies of scenario planning. Written by Paul J.H. Schoemaker, a leading authority on the topic, this book synthesizes rigorous theory and practical experiences including best practises, normative views, and future challenges or opportunities for scenario planning. Key Features: Explains why future uncertainties require more than traditional risk analysis when ambiguous unknowns or Black Swans are involved Illustrates scenario planning through an in-depth case analysis of the biosciences which, in the wake of global pandemics, are gaining in societal import Examines how historical thinking and historiography can enrich scenarios by revisiting future projections made for South Africa post-apartheid Shows why scenario planning fosters critical and creative thinking by overcoming myopic framing, overconfidence and other biases in organizations Examines methodological and statistical techniques in scenario planning, including model building and simulations, and their connections to strategy formulation Interdisciplinary in its approach, this Advanced Introduction will prove invaluable to students and scholars of public policy, business management, and organizational studies. Its tools and practical advice will also be a vital resource to practitioners and policy leaders involved in leading or implementing scenario planning in their organizations.Trade Review‘Deep uncertainty and associated “black swan” events underscore the continued relevance of scenario planning. This book outlines how this management tool can be used to enhance a firm’s dynamic capabilities. Scenario planning builds a coherent narrative around possible futures or “states of the world.” Their delineation supports rapid decision making when crises erupts, thereby protecting stakeholders and addressing new opportunities while the competition suffers from “deer in the headlights” syndrome. Schoemaker shows the reader how scenario planning can improve decision making and organizational responsiveness in turbulent times and reminds us that there is no one recipe for scenario planning, and that management teams will improve over time as they conduct scenario planning exercises. A “must read” for practitioners and scholars trying to understand the origins of scenario planning as a tool for better strategic management.’ -- David J. Teece, University of California, Berkeley, US‘Masterfully laid out, this engaging book provides leaders a practical toolkit to proactively navigate an increasingly uncertain world. Its scope, depth, examples and wisdom will enable students, academics and professionals from many walks of life to lead change and orchestrate success as I experienced first-hand with Paul.’ -- Govi Rao, CEO of Phase Change Solutions and former head of LED at Philips‘A wonderful introduction to the field of scenario planning, replete with a comprehensive background history, summary of the necessary tools, and biases to be aware of when managing clients. There simply is not a better basic introductory text written in the history of scenario planning up until now. This book will sit alongside other landmark introductions to the field such as van der Heijden's Scenarios and Schwartz's The Art of the Long View. It is as useful for students new to scenario planning as for long-time academic practitioners looking for a refresher or a handy text for their clients.’ -- Nicholas J. Rowland, Penn State University, US‘A remarkably thoughtful overview of the art and science of scenario planning. No author is better equipped than Paul Schoemaker to bridge the world of practitioners and of academics.’ -- Philip E. Tetlock, Wharton School, University of Pennsylvania, US‘This volume, illustrated with compelling examples, presents in a coherent way the work of the most cited scenario planning scholar. His approach in scenario planning is to inform decision-making by foreseeing possibilities early. The book covers theoretical as well as practical aspects of scenario planning which will be of interest for beginners and seasoned practitioners alike.’ -- Rafael Ramirez, University of Oxford, UK‘Schoemaker's book is, simply, a tour-de-force from one of the founders of both the academic study and consultancy application of the scenario approach to improving decision making in the face of future uncertainty. In it, he covers the development and status of research endeavours that underpin growing academic and practitioner interest, in our post-Covid era.’ -- George Wright, Strathclyde University, UKTable of ContentsContents: 1. Introduction to scenario planning 2. What scenario planning is about PART I SETTING THE STAGE 3. A short history of scenario planning 4. Scenarios for the biosciences 5. Juxtaposing scenario narratives PART II LOOKING UNDER THE HOOD 6. Methodological perspectives and pointers 7. History, uncertainty and subjectivism 8. Links to strategy, plans and choices PART III MANAGEMENT CHALLENGES 9. Biases and practical pitfalls 10. Conclusions and future challenges Bibliography Index

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Book SynopsisElgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world’s leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas.This visionary book presents a systematic, next-generation approach to marketing strategy, demonstrating how success is gained and sustained via continuous innovation to create new value for customers. George S. Day develops the outside-in approach to formulating strategy, while providing compelling insights into key market stakeholders to illustrate how to sustain customer value leadership in the face of mounting market turbulence. Key features: Provision of customer, consumer, and competitor perspectives to help innovate new customer value and grow faster than the market Advances in the outside-in approach to marketing strategy formulation, applying developments from supportive organizational cultures, dynamic capabilities, market orientation, and design thinking Deep insights into the evolution and progress of marketing over the past 50 years, to help marketers better anticipate and prepare for new organizational realities, emerging digital technologies, and proliferating market uncertainties The forward-looking marketing approaches explored in this Advanced Introduction ensure that the book will be an essential resource for students in MBA, EMBA, and Executive Education programs. Its innovative perspectives on strategy formulation and implementation will also benefit academics and practitioners in the fields of marketing, management, strategy development, and innovation.Trade Review‘A well-aligned corporate marketing strategy is a core component of creating and sustaining strong customer value and superior competitive advantage. Although the business marketplace is complex, this valuable marketing resource gives readers conceptual frameworks to guide them in rejuvenating their marketing strategies from the “outside-in.” Day (emer., Univ. of Pennsylvania) explains why certain firms are able to thrive and adapt while others flounder. He advocates using data to innovate and drive marketing efforts. The design of marketing strategies should be a dynamic and reiterative process. A key lesson Day provides is that corporations that make marketing a key priority are more resilient when facing unforeseen events, such as pandemics, and continually changing technologies. The book includes chapter summaries and integrated diagrams to aid readers. Particularly helpful to students are the appendix explaining marketing leadership roles and an entire chapter focused on collaborating with C-suite leaders. This advanced introduction offers deep insights about the importance of marketing leaders and strategies to achieving success and is an essential read for MBA students and business professionals.’ -- C.E. Geck, independent scholar, Choice‘Strategy has been sliding away from marketing for the past several years, if not decades. Professor Day has successfully brought marketing strategy back to life. A firm that has a strategy without fully embracing how it will serve its customers by offering and sustaining superior customer value will be short lived. This book is a must read to understand the stepping stones for bringing marketing to the core of a business.’ -- David J. Reibstein, University of Pennsylvania, US‘This is an important book. What distinguishes marketing from other activities of an organization is the centrality of customers and the environment in which they are embedded to effective management decision making. This is the first book on making strategy that starts with that core principle and proceeds to demonstrate how it should affect the creation, maintenance and capture of customer value. As such it is essential reading for both managers and academics. The sections on pathways and enablers are particularly useful to managers who wish to turn insight into action.’ -- John Roberts, University of New South Wales, Australia‘In Advanced Introduction to Marketing Strategy, Dr. George Day provides an excellent overview of the outside-in approach to strategy formulation. The book provides valuable insights on timeless issues such as achieving and sustaining customer value leadership, as well as timely issues such as preparing marketing for managing greater turbulence. The conceptual frameworks presented in the various chapters of the book and the insightful discussions relating to them would be valuable to decision-makers in organizations for effectively navigating and competing in a turbulent business environment.’ -- Rajan Varadarajan, Texas A&M University, US‘Day has done a phenomenal job of guiding firms to achieve and sustain superior customer value, especially in a turbulent world where new age technologies such as artificial intelligence, blockchain, robotics and drones are expected to cause market disruptions. This book discusses elegantly the path to take using an outside-in strategy, especially when facing a volatile, uncertain, complex, and ambiguous environment. A must-read classic by the world’s most renowned strategy legend for all the strategy scholars and the C-suite executives worldwide!’ -- V Kumar, St. John’s University, USTable of ContentsContents: Preface 1. Marketing strategy: the guiding premises 2. Marketing strategy: looking back to see ahead 3. Achieving customer value leadership 4. Sustaining customer value leadership 5. Innovating new value for customers: the full-spectrum approach 6. Innovating the business model 7. Strategy formulation starts from the outside in 8. Enabling outside-in strategy making 9. Preparing marketing for greater turbulence References Index

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Book SynopsisElgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world’s leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas.This visionary book presents a systematic, next-generation approach to marketing strategy, demonstrating how success is gained and sustained via continuous innovation to create new value for customers. George S. Day develops the outside-in approach to formulating strategy, while providing compelling insights into key market stakeholders to illustrate how to sustain customer value leadership in the face of mounting market turbulence. Key features: Provision of customer, consumer, and competitor perspectives to help innovate new customer value and grow faster than the market Advances in the outside-in approach to marketing strategy formulation, applying developments from supportive organizational cultures, dynamic capabilities, market orientation, and design thinking Deep insights into the evolution and progress of marketing over the past 50 years, to help marketers better anticipate and prepare for new organizational realities, emerging digital technologies, and proliferating market uncertainties The forward-looking marketing approaches explored in this Advanced Introduction ensure that the book will be an essential resource for students in MBA, EMBA, and Executive Education programs. Its innovative perspectives on strategy formulation and implementation will also benefit academics and practitioners in the fields of marketing, management, strategy development, and innovation.Trade Review‘A well-aligned corporate marketing strategy is a core component of creating and sustaining strong customer value and superior competitive advantage. Although the business marketplace is complex, this valuable marketing resource gives readers conceptual frameworks to guide them in rejuvenating their marketing strategies from the “outside-in.” Day (emer., Univ. of Pennsylvania) explains why certain firms are able to thrive and adapt while others flounder. He advocates using data to innovate and drive marketing efforts. The design of marketing strategies should be a dynamic and reiterative process. A key lesson Day provides is that corporations that make marketing a key priority are more resilient when facing unforeseen events, such as pandemics, and continually changing technologies. The book includes chapter summaries and integrated diagrams to aid readers. Particularly helpful to students are the appendix explaining marketing leadership roles and an entire chapter focused on collaborating with C-suite leaders. This advanced introduction offers deep insights about the importance of marketing leaders and strategies to achieving success and is an essential read for MBA students and business professionals.’ -- C.E. Geck, independent scholar, Choice‘Strategy has been sliding away from marketing for the past several years, if not decades. Professor Day has successfully brought marketing strategy back to life. A firm that has a strategy without fully embracing how it will serve its customers by offering and sustaining superior customer value will be short lived. This book is a must read to understand the stepping stones for bringing marketing to the core of a business.’ -- David J. Reibstein, University of Pennsylvania, US‘This is an important book. What distinguishes marketing from other activities of an organization is the centrality of customers and the environment in which they are embedded to effective management decision making. This is the first book on making strategy that starts with that core principle and proceeds to demonstrate how it should affect the creation, maintenance and capture of customer value. As such it is essential reading for both managers and academics. The sections on pathways and enablers are particularly useful to managers who wish to turn insight into action.’ -- John Roberts, University of New South Wales, Australia‘In Advanced Introduction to Marketing Strategy, Dr. George Day provides an excellent overview of the outside-in approach to strategy formulation. The book provides valuable insights on timeless issues such as achieving and sustaining customer value leadership, as well as timely issues such as preparing marketing for managing greater turbulence. The conceptual frameworks presented in the various chapters of the book and the insightful discussions relating to them would be valuable to decision-makers in organizations for effectively navigating and competing in a turbulent business environment.’ -- Rajan Varadarajan, Texas A&M University, US‘Day has done a phenomenal job of guiding firms to achieve and sustain superior customer value, especially in a turbulent world where new age technologies such as artificial intelligence, blockchain, robotics and drones are expected to cause market disruptions. This book discusses elegantly the path to take using an outside-in strategy, especially when facing a volatile, uncertain, complex, and ambiguous environment. A must-read classic by the world’s most renowned strategy legend for all the strategy scholars and the C-suite executives worldwide!’ -- V Kumar, St. John’s University, USTable of ContentsContents: Preface 1. Marketing strategy: the guiding premises 2. Marketing strategy: looking back to see ahead 3. Achieving customer value leadership 4. Sustaining customer value leadership 5. Innovating new value for customers: the full-spectrum approach 6. Innovating the business model 7. Strategy formulation starts from the outside in 8. Enabling outside-in strategy making 9. Preparing marketing for greater turbulence References Index

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Book SynopsisThis state-of-the-art Research Handbook presents a comprehensive overview of the key strategic challenges that firms face when dealing with digital markets, platforms, and products and services, from old strategy questions in need of different solutions to entirely novel issues posed by the new competitive digital context.Bringing together contributions from international experts in digital strategy, the Research Handbook depicts the contours of the major threads of investigation that shape the digital transformation process at firm, platform, market, and industry levels. Chapters explore the fundamentals of digital strategy and digitization, the design of digital organizational architectures, how value is created and captured through data strategies, and the manifold challenges that firms face in the digital era. From the impact of Big Data analytics and AI on management thinking and practice to the nature of digital competition and user engagement on social media platforms, the Research Handbook takes stock of emerging issues and advancements in digital strategy research and ultimately considers how future digital strategy frameworks might be cultivated.This timely Research Handbook will be an invaluable tool for students and scholars of strategic management, international management, entrepreneurship, and technology and innovation management. Its discussion of how digital strategy relates to traditional strategy frameworks will also benefit executives, entrepreneurs, and consultants with an interest in better understanding the state of the art of digital strategy.Trade Review‘A tour-de-force! The Research Handbook on Digital Strategy offers a tantalizing buffet of rich perspectives. By unpacking how digital strategy is reshaping the fundamental rules of competition and cooperation, the authors provide compelling insights into the next generation of strategies. Highly relevant for firms ranging from established multi-nationals to the newest tech ventures.’ -- Kathleen M. Eisenhardt, co-author of Simple Rules and Competing on the Edge, Stanford University, US‘The era of digital transformation requires an updated examination of strategy fundamentals. The Research Handbook on Digital Strategy presents a timely, thoughtful, and thought-provoking set of studies and perspectives that helps move the conversation forward in meaningful ways. The editors have assembled a robust collection of experts and essays that will deliver valuable insight to every interested reader.’ -- Ron Adner, Dartmouth College, US‘An excellent atlas of digital transformation which enables the reader to appreciate the differences between industrial age and digital age competition. The multilayered and multifaceted nature of big data and digital strategy is explained without clutter by well grounded managerial scholars.’ -- David J. Teece, University of California, Berkeley, USTable of ContentsContents: Introduction: digital strategy – linear evolution or paradigm shift? 1 Carmelo Cennamo, Giovanni Battista Dagnino and Feng Zhu PART I DIGITAL STRATEGY AS DIGITAL BUSINESS MODEL CHOICE 1 Digital diversification 18 Paolo Aversa and Francesca Hueller 2 The next frontier of digital business model innovation 43 Ludovica Moi, Yanina Rashkova and Francesca Cabiddu 3 Crafting digital business models: an ongoing process of innovation and imitation 60 Stephan von Delft and Yang Zhao 4 The digitalization of physical reality: theoretical lenses to incorporate digitalization into management research 83 Gianvito Lanzolla, Danilo Pesce and Christopher Tucci 5 Framing and reframing digital business models: the global messenger industry 102 Sungu Ahn and Charles Baden-Fuller 6 Free(mium) strategies for digital goods 126 Kevin J. Boudreau, Lars Bo Jeppesen and Milan Miric PART II DIGITAL STRATEGY AS OPEN SYSTEMS DESIGN 7 Platform scope and value creation in digital platforms 143 Ramya K. Murthy and Anoop Madhok 8 A user guide to centralized, adaptive and decentralized ecosystems 159 Andrew Shipilov, Nathan Furr and Francesco Burelli 9 Inquiry into digital peer-to-peer platforms 177 Oksana Gerwe and Rosario Silva 10 Value creation in digital platform business models: value conceptualizations, value dimensions and value logics 194 Richard Reinsberg, Birgit A.A. Solem and Per Egil Pedersen 11 Digital competition and user engagement: how do the user engagement strategies of social media platforms contribute to value creation? 211 Ioanna Constantiou 12 Platform governance as a social movement 224 Thomas Huber, Thomas Kude, Jan Lepoutre and Julien Malaurent PART III DIGITAL STRATEGY AS DATA USE 13 Strategizing with data: data-based innovations and complementarities 239 Cristina Alaimo and Aleksi Aaltonen 14 Profiting from data products 255 Llewellyn D.W. Thomas, Aija Leiponen and Pantelis Koutroumpis 15 Capturing value from data complementarities: a multi-level framework 273 Paavo Ritala and Kimmo Karhu 16 Data control coordination in cloud-based ecosystems: the EU GAIA-X ecosystem 289 Niloofar Kazemargi, Paolo Spagnoletti, Panos Constantinides and Andrea Prencipe PART IV DIGITAL STRATEGY AND THE NEW MANAGERIAL IMPERATIVES 17 “Open source corporate governance” in the era of digital transformation 309 Igor Filatotchev and Gianvito Lanzolla 18 The impact of artificial intelligence on management practice 324 Sophia Shtepa, Yongjian Bao and Oleksiy Osiyevskyy 19 The strategic use of big data analytics: applications in business practice and effects on firm performance 342 Giovanni Battista Dagnino and Guglielmo La Bruna 20 Digital coopetition: creating and capturing value with rivals in the age of algorithms, big data, and platforms 360 Georg Reischauer and Werner H. Hoffmann 21 Key open innovation issues in the digital age: a field-driven research agenda 376 Giulio Ferrigno and Alberto Di Minin 22 What is digital strategy and does it really matter? 393 Feng Li Index

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Book SynopsisThis critical book presents ways to improve the impact of corporate sustainability programs on the ecological and social systems that we rely upon. Integrating three decades of multidisciplinary empirical and conceptual research undertaken by three leading management scholars in three countries, this book addresses the current state of, and the prospects for, business to help create a truly sustainable society.Providing a balanced perspective, Salvaging Corporate Sustainability expertly charts the path from the promises of corporate sustainability, to where it has gone wrong, and on to where it needs to go from here. The authors conclude by outlining a research agenda for finding a working balance between free market and formal governance that can yield substantive corporate sustainability programs. Overall, this book will challenge readers to take a broader view of how we use the planet’s limited resources and the ways in which corporations can work with their stakeholders and the government to address our global sustainability challenges.Offering new directions for uncovering better ways to increase sustainability through business, this book will be core reading for academics and students of business leadership, corporate social responsibility, corporate sustainability, and strategic management. It will also be useful for practitioners who oversee and implement sustainability practices, helping them to conceptualize how to approach their jobs.Trade Review‘For over 30 years a plethora of scholars and practitioners of sustainability – including myself – turned to the firm, and their collaborative initiatives with stakeholders, in the hopes of offering efficient and effective ways to address the myriad of environmental challenges facing the planet. As this important tome by three leading corporate sustainability scholars point out – the hopes that building the “business case” for sustainability would lead to “win win” outcomes did not come to pass: from an array of measures from the climate crisis to mass species extinctions – the world is now much worse off than it was when we collectively turned to corporate sustainability governance for solutions.As a corrective, Barnett, Henriques and Husted make a compelling, and ironic call for “bringing government back in”. What makes their argument refreshing, and important, is that this doesn’t mean jettisoning corporations as playing an important role in advancing sustainability – but rather the “business case” for doing so.The result is a compelling and important argument for those seeking to draw on government, companies and society as a means to ameliorate, rather than exacerbate, some of the world’s most pressing ecological challenges.A profoundly important book.’ -- Benjamin William Cashore, National University of Singapore‘This book casts a much needed critical eye on the mantra of the win–win scenario, the idea that business can do well economically by doing good for society and the environment. The reality is far more complex and, as the authors rightly point out, “The self-interested actions of independent firms operating in deregulated global markets will not add up to a sustainable world.” What is needed is the fresh and sober look at business sustainability that this book provides; its promises, premises, realities and possibilities. Before business and the market can play its proper role in solving our sustainability challenges, this book makes the case that we need to rethink the proper role of government in resetting the structures of the market. This book is a welcome addition to the ongoing discussion on this very important topic, written by three accomplished scholars in this topic.’ -- Andrew Hoffman, University of Michigan, USA and author of “Management as a Calling: Leading Business, Serving Society”Table of ContentsContents: Preface PART I CORPORATE SUSTAINABILITY: PREMISES AND PROMISES 1. Surveying sustainability 2. Profiting from sustainability 3. Sustaining society PART II THE REALITIES OF CORPORATE SUSTAINABILITY 4. Satisfying stakeholders shan’t sustain society 5. Baked-in biases of the business case 6. Digital detours are dubious PART III GETTING GOOD WITH GOVERNMENT 7. Sussing out the scope of social control 8. Gripes against government 9. Learning to lean on Leviathan Index

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Book SynopsisNew Directions in the Future of Work explores vital research and industrial issues that are central to understanding the concepts of the Future of Work and address key challenges in this evolving area of debate.

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Book SynopsisNew Zealand (NZ) offers an astonishing story regarding its Covid-19 response. This book argues that NZ offers lessons for business and management actors across various geographical and political contexts in the world. In this book, we draw attention to problems and challenges posed by the Covid-19 pandemic from a functional management and organisational perspective. In particular, contributors explore centralised and decentralised decision-making, the notion of economic growth, well-being on a national level and on a personal level, and business recovery and how NZ’s exporting and internationalisation strategies have been affected by Covid-19. The intricate complexity of globalised supply chains, the consequences of low levels of buffer in optimised outsourcing and offshoring agreements and the criticality of ‘non-critical’ labour for the seamless functioning and organisation of society are also examined. Finally, the contributors explore the NZ Covid-19 response’s geopolitical significance beyond the Pacifica/Oceania region. In so doing, they illuminate how the NZ experience can offer insights and learning for business and management in other countries.This book will be key reading for business and organisational scholars interested in international business, internationalization and the geo-political and business implications of the Covid-19 pandemic.Trade Review‘Management Perspectives on the Covid-19 Crisis: Lessons from New Zealand by Kenneth Husted and Rudolf R. Sinkovics is a timely and most important addition to the literature. At a time when the world is experiencing the most disastrous disruption in modern history, organizations, governments and communities are all struggling to come to grips with the repercussions of the global health pandemic, and responsible and impactful actions that can be taken. The experience of New Zealand in this context is like no other. As many countries failed to respond effectively to the disruption, best practice illustrations from New Zealand government and businesses have been most welcome. In this book where knowledgeable authors provide perspectives on responsible and impactful responses, the reader is treated to numerous insights along the lines of fresh conceptualizations, organizational activities, and management implications. Husted and Sinkovics have assembled an amazing inventory of case studies and illustrations all of which should prove productive and informative to all of us.’

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Book SynopsisElgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways and map out the potential directions of travel. They are relevant but also visionary.This enlightening Research Agenda considers the latest developments within the world of work, arguing that the time is right to address the variety of Human Resource Management (HRM) practices and arrangements.Helping readers to deepen their theoretical understanding of HRM systems and processes, this Research Agenda brings insights from strategic human capital and theories that have been outside the main focus of strategic HRM researchers. Chapters look at attribution theories, the role of human and social capital in strategic HRM, as well as institutional or social forces that affect firm choices of HRM practices and outcomes. The book takes us beyond a best practice view by examining online labour platforms, the liquid workforce, networked organizations, and the management of human resources in entrepreneurial firms.Exploring the varying forms of HRM systems and practices, this book will be a key resource for scholars and PhD students in the fields of human resource management and strategic management.Trade Review‘While nearly all would agree that the world of work is undergoing dramatic change, there is an underappreciation of the increasing variation in organizational forms that is emerging. This volume fills the gap with thoughtful essays each of which provides new theory and evidence. Practitioners as well as theorists will benefit much from the many insights provided by top scholars in this volume. The essays clarify not only what is happening, but also why change is occurring and what policymakers could do to ensure society benefits from the ongoing changes.’ -- Harry C. Katz, Cornell University, USTable of ContentsContents: Preface xvii 1 Introduction to A Research Agenda for Strategic Human Resource Management 1 Peter D. Sherer PART I VARIETY IN THEORETICAL PERSPECTIVES AND PROCESSES 2 Failure to institutionalize? The case of high-performance work systems 21 Pamela S. Tolbert 3 The human resource management–outcomes relationship: an attributional HR process perspective 45 Karin Sanders 4 Leveraging strategic human capital research themes in strategic HRM research 67 Clint Chadwick, Mengwei Li and Ilhwan Na 5 An expanded model of HR strategy, social capital, and firm performance: the moderating effects of organizational contingencies and resource orchestration 93 Christopher J. Collins PART II VARIETY IN HRM FORMS 6 The liquid workforce 117 Peter Cappelli and Minseo Baek 7 Networked-based strategic human resource management: managing people within and beyond the boundaries of organizations 145 Juani Swart, David Cross, Nicholas Kinnie and Scott Snell 8 HRM practices for value creation and value capture in online labour platform ecosystems: towards an integrative perspective 167 Anne Keegan and Jeroen Meijerink 9 People management in entrepreneurial firms 195 Joonyoung Kim and M. Diane Burton 10 Future directions 225 Peter D. Sherer Index 233

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Book SynopsisThis dynamic Encyclopedia presents succinct definitions, explanations and compact reviews of a comprehensive range of topics in the continually evolving field of International Strategic Management (ISM). A diverse and international collective of eminent scholars and thought leaders leverage their research expertise to present concise reviews of the state-of-the-art of research in ISM, exploring the manifold aspects of firms’ global strategies. With more than 90 carefully selected entries, spanning from asset recombination to foreign ownership, and from global mergers and acquisitions to the Uppsala Model, the Encyclopedia captures the breadth and depth of the multifunctional and multidisciplinary field of ISM. Offering clear definitions of the key concepts and theories in ISM, this cutting-edge Encyclopedia will be an invaluable reference tool for doctoral students and scholars of international business, strategic management, and economics and finance. Its practical insights will also benefit practitioners, managers and policy makers in management fields. Key Features: 95 concise and fully cross-referenced entries Examines the key actors within and around the multinational firm Discusses linkages and distinctions between key concepts and theories Analyzes the challenges faced by multinational firms in designing and implementing strategies in the global economy Trade Review‘This Encyclopaedia is a comprehensive guide to the field of international strategic management. It examines international strategic management through a vast range of insightful, concise analyses of the key issues. The volume meets the multidisciplinary and multilevel challenges of the field, and it covers the matrix of relevant phenomena and disciplinary approaches with great style. The Encyclopaedia is centred on the multinational enterprise but goes much deeper and wider into international business environments, external beyond-the-firm impacts, international management and decision processes and the cultural differences that make this such a fascinating field. The excellent search features enable readers and researchers to focus on their interests and its content is up to date and relevant. This volume is highly recommended and will aid both researchers and practitioners as they further refine theory and practice.’ -- Peter J. Buckley, Alliance Manchester Business School, UK‘In their Encyclopedia of International Strategic Management, Asmussen, Hashai and Minbaeva, have assembled some of today's best thinkers to tackle some of the most current, if not challenging, issues in the study of multinational organizations. Comprehensive, well written and documented, entries offer authoritative reviews of the topics at hand while identifying new research frontiers. The Encyclopedia is a rich and much needed reference for serious scholars.’ -- Shaker A. Zahra, University of Minnesota, Twin Cities, US‘This Encyclopedia is a must-have reference source for scholars and practitioners who work in the field of global strategy and management. With a stellar team of contributors, it provides informed and updated descriptions of key terms, theoretical frameworks, and implications that help navigate through the growing and sometimes disjointed literature in this area.’ -- Tatiana Kostova, University of South Carolina, USTable of ContentsContents: Introduction to the Encyclopedia of International Strategic Management xiii Christian Geisler Asmussen, Niron Hashai and Dana Minbaeva 1 Adaptation–aggregation– arbitrage (AAA) typology 1 Bodo Schlegelmilch and Michal Lemanski 2 Added distance 3 Thomas Hutzschenreuter 3 Agglomeration 5 Miguel A. Ramos and J. Myles Shaver 4 Asset recombination 8 Birgitte Grogaard 5 Base of the pyramid 11 Ted London 6 Born global firms 14 Gary Knight and Huda Khan 7 Business groups 18 Ajai S. Gaur 8 Centers of excellence 24 Mats Forsgren and Ulf Holm 9 Comparative corporate governance 32 Ilir Haxhi and Ruth V. Aguilera 10 Comparative human resource management 35 Chengcheng Miao and Chris Brewster 11 Cosmopolitanism 37 Orly Levy and Hyun-Jung (HJ) Lee 12 Country-of-origin effect 40 Paul N. Gooderham 13 Cultural agility 43 Paula Caligiuri 14 Deglobalization 45 Alexander Mohr 15 Diaspora 47 Helena Barnard 16 Distance 51 Heather Berry, Mauro Guillen and Nan Zhou 17 Divestment 56 Gabriel R.G. Benito and Viacheslav Iurkov 18 Eclectic paradigm 60 Rajneesh Narula and Jong Min Lee 19 Emerging market multinationals 64 Alvaro Cuervo-Cazurra and Annique Un 20 Emerging markets 66 Alvaro Cuervo-Cazurra and Annique Un 21 Expatriation 68 Riki Takeuchi 22 Firm-specific advantages 71 Alain Verbeke and Wenlong Yuan 23 Foreign entry mode 78 Christian Geisler Asmussen and Bent Petersen 24 Foreign operation modes 87 Christian Geisler Asmussen and Bent Petersen 25 Foreign ownership 95 Bersant Hobdari 26 Foreign subsidiary management 98 Tina C. Ambos 27 Foreign subsidiary networks 105 Ulf Andersson and Paul Ryan 28 Global boundary spanners 109 Wilhelm Barner-Rasmussen and Kristiina Mäkelä 29 Global brands 112 Vasileios Davvetas and Constantine S. Katsikeas 30 Global careers 115 Margaret A. Shaffer and Mihaela Dimitrova 31 Global cities 118 Anthony Goerzen 32 The global factory 121 Peter Enderwick 33 Global leadership 123 Mansour Javidan, Rick Cotton, Amanda Bullough, Peter W. Dorfman, Medha Satish Kumar and Carolyn P. Egri 34 Global mindset 127 Sabrina Goestl and Martha Maznevski 35 Global mobility and firm innovation 130 Anu Phene 36 Global nonmarket strategy 133 Joao Albino-Pimentel, Gianni De Bruyn and Yu Li 37 Global R&D 138 René Belderbos and Davide Castellani 38 Global supply chain management 144 Masaaki Kotabe 39 The global system view 147 Nigel Wadeson 40 Global talent management 149 David G. Collings and Kieran M. Conroy 41 Global value chains 153 Liena Kano and Ari Van Assche 42 Global virtual teams 157 Angelika Zimmermann 43 Home and host country 161 Surender Munjal 44 HRM practice transfer 164 Kieran M. Conroy 45 Informal networks 166 Sven Horak 46 Integration–responsiveness framework 168 Sunil Venaik, David Midgley and Timothy Devinney 47 Intellectual property rights 174 Marina Papanastassiou 48 Internalization 177 Peter J. Buckley 49 International acquisitions 182 Xena Welch and Anna Nadolska 50 International control mechanisms 191 Emma Stendahl and Esther Tippmann 51 International coordination 194 Larissa Rabbiosi 52 International corporate social responsibility 197 Günter K. Stahl, Christof Miska and Mary Sully de Luque 53 International diversification 206 Stephen Tallman 54 International experience 209 A. Rebecca Reuber 55 International finance 211 Jonas Puck, Jakob Müllner and Igor Filatotchev 56 International HRM 218 Helen De Cieri and Karin Sanders 57 International joint ventures 222 Andrew C. Inkpen 58 International modularity 225 Renato Kogeyama, Ronaldo Parente, Gerry McDermott, Ram Mudambi and Christian Geisler Asmussen 59 International non-governmental organizations 232 Jonathan Doh 60 International outsourcing 235 Michael Mol 61 International standards 237 Joseph A. Clougherty 62 International strategic alliances 240 Juliane Engsig and Bo Bernhard Nielsen 63 International trade theory 251 Maurício Prado 64 Knowledge-based theory of the MNE 254 Nicolai J. Foss 65 Knowledge-seeking FDI 259 Grazia Santangelo 66 Language in international business 264 Rebecca Piekkari 67 Learning in and by MNEs 269 Shaker A. Zahra 68 Legal distance 274 Stav Fainshmidt and Daniel S. Andrews 69 Liability of foreignness 276 Pankaj Kumar and Sri Zaheer 70 Location advantages 279 Sarianna Lundan 71 Metanational company 283 Yves Doz 72 Migrants and migration 285 Aida Hajro and Milda Žilinskaitė 73 Multicultural teams 288 Markus Pudelko 74 Multiculturalism 291 Davina Vora 75 Multinationality– performance relationship 293 Yi Li, Ruosu Gao and Vikas Kumar 76 National culture 303 Mark F. Peterson, Sjoerd Beugelsdijk and Juliette de Wit 77 National innovation systems 310 Mario Kafouros and Eva Mavroudi 78 Not-invented-here syndrome 314 Andrea Fosfuri and Esther Roca Batllori 79 Offshoring 317 Peter D. Ørberg Jensen and Torben Pedersen 80 Organizational culture in MNEs 322 Carl F. Fey and Yian Chen 81 Organizational legitimacy and MNEs 327 Tatiana Kostova and Joao Albino-Pimentel 82 The Penrose effect 332 Joe Mahoney and Danchi Tan 83 Political conflict 334 Jennifer Oetzel and Chang Hoon Oh 84 Porter’s diamond model 337 Christian Ketels 85 Private international law 344 Paul M. Vaaler 86 Psychic distance 348 Douglas Dow 87 Regional MNE 353 André Sammartino 88 Regional strategy 357 André Sammartino 89 Repatriation 361 B. Sebastian Reiche and Mila B. Lazarova 90 State-owned enterprises 364 Randi Lunnan and Asmund Rygh 91 Strategic asset-seeking FDI 368 Grazia Santangelo 92 Structure of the MNE 373 Phillip C. Nell and Benoit Decreton 93 Temporal distance 379 Lilac Nachum 94 Transfer pricing and cross-border arbitrage 382 Lorraine Eden 95 The Uppsala model 388 Jan-Erik Vahlne

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Book SynopsisThis timely book explores the psychological repercussions of Brexit in the workplace. Illustrating the mental and emotional impact of the Brexit process, interdisciplinary chapters demonstrate its effect on the wellbeing of workers and its implications for the welfare of the workforce in the future. Bringing together international contributors from a range of disciplines, this topical book focuses on key areas of workplace functioning, including higher education institutions, corporate social responsibility and the emerging experiences of businesses, migrant workers and politicians. The major psychological, political and economic implications for employers, employees and policy-makers are considered, and the importance after Brexit of actions that preserve and build on progress already achieved in the UK workplace are highlighted. Brexit in the Workplace will appeal to scholars and students of politics, psychology and business, as well as business leaders and policy-makers wishing to gain valuable insights into the range of issues facing the workforce in the current atmosphere of political change and uncertainty around Brexit. Table of ContentsContents: Preface x 1 A psychology of Brexit 1 Ashley Weinberg 2 Brexit bother: a story of uncertainty and (possibly) resilience 17 Richard Plenty and Terri Morrissey 3 ‘Should we exit before Brexit?’ Experiences and future plans of Hungarian workers in post-Referendum Britain 37 Ivett Bernadett Racz 4 The econometrics of Brexit: science or a means of expressing confirmation bias? 58 Imad A. Moosa 5 The impact of Brexit on health and wellbeing in the workplace: what we know so far 80 Christian van Stolk 6 Brexit and Corporate Social Responsibility: a controversial case 96 Alexander-Stamatios Antoniou and Nikos Drosos 7 Brexit ‘at work’ in Parliament 112 Richard Kwiatkowski 8 The impact of Brexit on higher education institutions and EU students 129 Nikos Drosos and Alexander-Stamatios Antoniou 9 A psychology of survival? 142 Ashley Weinberg Index 158

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Book SynopsisViewing Europe as the centre of intercultural confrontation with its own set of subcultures, Cross-Cultural Marketing analyses the cultural comparison between East and West from a European perspective. Structured in four parts, the textbook explores the cross-cultural approach; a model of cross-cultural marketing strategy; marketing choices and decisions, and cross-cultural marketing challenges. At the end of each part, business cases and intercultural stories pose challenging questions for students’ discussion.Key Features: International co-authors provide their perspectives to give a rounded view of the topic Extensive case studies that allow students to learn how cross-cultural marketing works in practice A European perspective that offers students insight into multiple subcultures’ experience of cross-cultural marketing Innovative marketing strategies are discussed in detail in cross-cultural contexts, allowing students to develop knowledge at the cutting-edge of international marketing techniques. Focused on the intercultural evolution taking place in our connected world, this textbook will be an essential core text for cross-cultural marketing and international marketing courses at Masters level. It will also serve as a supplementary text for other marketing and management courses, preparing students for the world of work in an interconnected environment.Trade Review‘Comprehensive, well-written and excellent for teaching, with a focus on how culture permeates all marketing activities. A must-read.’ -- Ilan Alon, University of Agder, Norway‘Good books on cross-cultural marketing are scarce. Tiziano Vescovi’s book fills this gap. It offers an extensive and comprehensive overview of cultural models, culturally sensitive marketing strategies and practice, and cross-cultural research, and has both a strong conceptual and a practitioner’s angle. A must-read!’ -- Patrick De Pelsmacker, University of Antwerp, BelgiumTable of ContentsContents: Preface xii Acknowledgements xiv PART I THE CROSS-CULTURAL APPROACH 1 Cultures and markets 2 2 Methods for a cross-cultural analysis 16 3 An anthropologic approach 43 4 Case studies part I 48 References – Part I 73 PART II TOWARDS A CROSS-CULTURAL MODEL OF MARKETING STRATEGY 5 Evolution of international markets 77 6 Acquainted and non-acquainted markets 85 7 Case studies part II 98 References – Part II 117 PART III CROSS-CULTURAL MARKETING CHOICES AND DECISIONS 8 Cross-cultural marketing research 120 9 Consumer behaviour and cultural factors 129 10 Cross-cultural branding 147 11 Products and local cultures 163 12 Importers, retailers and sales force in different cultures 181 13 Cross-cultural marketing communication 192 14 Pricing across cultures – a framework 218 15 Case studies part III 234 References – Part III 273 PART IV CROSS-CULTURAL MARKETING CHALLENGES 16 Differently acquainted markets 287 17 Marketing strategies for a multipolar market 300 18 Conclusion to Cross-Cultural Marketing 308 19 Case studies part IV 311 References – Part IV 326 Index

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Book SynopsisViewing Europe as the centre of intercultural confrontation with its own set of subcultures, Cross-Cultural Marketing analyses the cultural comparison between East and West from a European perspective. Structured in four parts, the textbook explores the cross-cultural approach; a model of cross-cultural marketing strategy; marketing choices and decisions, and cross-cultural marketing challenges. At the end of each part, business cases and intercultural stories pose challenging questions for students’ discussion.Key Features: International co-authors provide their perspectives to give a rounded view of the topic Extensive case studies that allow students to learn how cross-cultural marketing works in practice A European perspective that offers students insight into multiple subcultures’ experience of cross-cultural marketing Innovative marketing strategies are discussed in detail in cross-cultural contexts, allowing students to develop knowledge at the cutting-edge of international marketing techniques. Focused on the intercultural evolution taking place in our connected world, this textbook will be an essential core text for cross-cultural marketing and international marketing courses at Masters level. It will also serve as a supplementary text for other marketing and management courses, preparing students for the world of work in an interconnected environment.Trade Review‘Comprehensive, well-written and excellent for teaching, with a focus on how culture permeates all marketing activities. A must-read.’ -- Ilan Alon, University of Agder, Norway‘Good books on cross-cultural marketing are scarce. Tiziano Vescovi’s book fills this gap. It offers an extensive and comprehensive overview of cultural models, culturally sensitive marketing strategies and practice, and cross-cultural research, and has both a strong conceptual and a practitioner’s angle. A must-read!’ -- Patrick De Pelsmacker, University of Antwerp, BelgiumTable of ContentsContents: Preface xii Acknowledgements xiv PART I THE CROSS-CULTURAL APPROACH 1 Cultures and markets 2 2 Methods for a cross-cultural analysis 16 3 An anthropologic approach 43 4 Case studies part I 48 References – Part I 73 PART II TOWARDS A CROSS-CULTURAL MODEL OF MARKETING STRATEGY 5 Evolution of international markets 77 6 Acquainted and non-acquainted markets 85 7 Case studies part II 98 References – Part II 117 PART III CROSS-CULTURAL MARKETING CHOICES AND DECISIONS 8 Cross-cultural marketing research 120 9 Consumer behaviour and cultural factors 129 10 Cross-cultural branding 147 11 Products and local cultures 163 12 Importers, retailers and sales force in different cultures 181 13 Cross-cultural marketing communication 192 14 Pricing across cultures – a framework 218 15 Case studies part III 234 References – Part III 273 PART IV CROSS-CULTURAL MARKETING CHALLENGES 16 Differently acquainted markets 287 17 Marketing strategies for a multipolar market 300 18 Conclusion to Cross-Cultural Marketing 308 19 Case studies part IV 311 References – Part IV 326 Index

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Book SynopsisAs artificial intelligence and machine learning practices grow, entire industries and jobs could become more automated or cease to exist altogether. HR Without People? traces provocative and challenging timelines for future developments in ten, thirty and fifty years’ time, to interrogate how modern HR practices need to respond to far reaching technological and industrial change. Focusing on the role these technologies are playing in changing the HR profession and how they could and should develop industry practices in the future, HR experts Anthony R. Wheeler and M. Ronald Buckley explore how this profession has a vital role in responding to these changes and how it can adapt to meet the new challenges faced by both employers and employees. Examining key issues such as the effects of big data and algorithms ongoing role in influencing recruiting and selection, the changes in virtual technology that will alter training, and how the role of government will expand to address the needs of citizens affected by the rate of change in workforce displacement, HR Without People? is a stimulating and confrontational challenge to conventional thinking on this people-centric profession’s role in the future of work.Table of ContentsChapter 1. The Evolution of Humans and Their Work Chapter 2. The Importance of Work to Societies Chapter 3. The Current and Future States of Automation, Artificial Intelligence, and Machine Learning Chapter 4. The Current State of HRM with Automation, Artificial Intelligence, and Machine Learning Chapter 5. Near Term Human Resources Challenges in the Age of Automation, Artificial Intelligence and Machine Learning Chapter 6. The Next Generation Chapter 7. A Century of Stress Headed into the Next Century Chapter 8. Serving Multiple Segments of the Population Chapter 9. The Uneven Spread of the Fourth Industrial Revolution Chapter 10. A Technology-Enabled Future Renaissance?

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Book SynopsisThe fitness sector is a growing economy where suppliers, managers and consumers are in continuously evolving relationships, and in which technology plays a key role in optimization. The Digital Transformation of the Fitness Sector highlights the challenges and opportunities of digitalization uncovered in the wake of recent global challenges in countries around the world. The innovations that have arisen during the COVID-19 pandemic have led to a digital transformation of sports services: facilitating interactions between trainers and consumers, establishing social media as a means of boosting a sector already witnessing great growth, and organising exercise spaces. Yet, as explored by the authors in this edited collection, disparities in accessibility to economic and digital resources that enable digitalization vary depending on the providers, the managers, and the geographical situation facing the organization. With contributions from leading academics and professionals, The Digital Transformation of the Fitness Sector is an excellent read for all practitioners working in fitness technologies, sports marketing, sports management, researchers, and students.Table of ContentsChapter 1. The Challenges of Digital Transformation in the Fitness Industry in the World; Jerónimo García-Fernández, Manel Valcarce-Torrente, Pablo Gálvez-Ruiz, and Sardar Mohammadi Part I. The European Industry Chapter 2. The Digitally-Enabled UK Fitness Sector; Ray Algar and Guy Griffiths Chapter 3. The Spanish Fitness Industry and the Digital Transformation; Manel Valcarce-Torrente, Pablo Gálvez-Ruiz, and Jerónimo García-Fernández Chapter 4. Digital Transformation and Innovation in Portugal Fitness Centres; Vera Pedragosa and Helena Ferreira Barbosa Chapter 5. To Become Digital or Not… The Case of Greece; Efi Tsitskari and Alexios Batrakoulis Chapter 6. Fitness and Digital Transformation in Turkey; Ali Sevilmiş and Erkan Faruk Şirin Chapter 7. Digital Transformation in the Fitness in Italy; Paolo Menconi and Paolo Monesi Chapter 8. Digital Fitness in Lithuanian Fitness Centers; Irena Valantine, Inga Staskeviciute-Butiene, and Edvinas Eimontas Part II. The North – South American Industry Chapter 9. The Digital Fitness Industry in the U.S; Devin J. F. Anderson, Hannah H. Bo, Troy T. Zhao, and James J. Zhang Chapter 10. The Digital Transformation in Mexico: The Case of the Fitness Industry; Isela Guadalupe Ramos Carranza, Ciria Margarita Salazar, and Edwin Román Albarrán Jardón Chapter 11. Digital Transformation Practices in the Brazilian Fitness Industry; Flávia da Cunha Bastos, Raquel Vieira Nakamura, and Guilherme Moscardi Monteiro Chapter 12. Digitization, Transformed or Disguised? The Digital Transformation in Argentina; Guillermo Vélez Part III. The Asia – Pacific Industry Chapter 13. The Indian Fitness Industry: Impact of Digitalization; Linsy Mathew, and Simon George Chapter 14. Digitalisation of the Fitness Industry in Australia: Disruption, Adoption and Opportunities; Duncan Murray, Karen Williams, and Michelle Zacharko Chapter 15. The Digital Transformation of Health and Fitness Clubs in Japan; Yasuhiro Watanabe and Toshie Takahashi Chapter 16. The Digital Transformation in the Fitness Sector of China; Liangjun Zhou and Ziqing Tuo Part IV. The Africa and Middle East Industry Chapter 17. The Evolution of Digital Transformation in Saudi Arabia´s Fitness Industry; Nawaf Almohaimeed and Marta Perez-Villalba Chapter 18. The Fitness Digital Transformation in Egypt; Khaled Ebada and Hamdy Mansour Chapter 19. The Digital Transformation of the Fitness Sector in Kenya; Stanley Kagunda Kinuthia and Margaret Gathoni Kinuthia Chapter 20. Digital Transformation in Iranian Fitness Centers; Mojtaba Ghasemi Siani, Sardar Mohammadi, and Korosh Veisi

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Book SynopsisFor many years now, entrepreneurship has been considered one of the most important solutions to the three-pronged challenges - poverty, unemployment, and inequality - of most African countries. COVID-19 has exerted severe damage to economies and businesses globally. For countries in Africa, the implications of COVID-19, on both businesses and individuals, will be enormous as many African societies are rarely equipped to absorb unexpected shocks of this magnitude, as the social and welfare schemes are far below the required levels. Entrepreneurship and Post-Pandemic Future illuminates entrepreneurship in the African setting, focusing on the prospects, challenges as well as the post-pandemic future and captures insights on the impact of COVID-19, the containment strategies that businesses are embracing to cope, and the post-pandemic future. This book will be essential reading to entrepreneurs, governments and government agencies, academics, researchers, and students who are interested in understanding issues relating to entrepreneurship development within the African continent.Table of ContentsForeword; Harry Entebang Chapter 1. Entrepreneurship-based SME Strategies: The Sustainability and Prosperity in the Pandemic Period; Anthony Abiodun Eniola and Harry Lydia Ineba Decster Chapter 2. Coronavirus (Covid-19) and Entrepreneurship in Africa: Challenges and Opportunities for Small and Medium Enterprises Innovation; Mirhiga Peter Okuwhere and Andrew Ehiabhi Tafamel Chapter 3. Social Entrepreneurship and Covid-19: Impact, Challenges and Opportunities in Nigeria; Adelekan Saidi Adedeji and Ojo James Olanipekun Chapter 4. Six Sigma, Disruptive Technology and Performance of Nigerian Healthcare Systems during Covid-19 Pandemic; Akinwale Olusegun Emmanuel and Olonade Olanrewaju Paul Chapter 5. Social Media in Nigeria: A Curse or Blessing in Time of Covid-19 and Crisis Situation? A Behavioural Perspective; Akinwale Olusegun Emmanuel and Onokala Uchechi C. Chapter 6. Why I Buy What I Buy? The Dynamics of Brand Awareness on Consumers' Choice; Ojo James Olanipekun and Adelekan Saidi Adedeji Chapter 7. Exploring the responses of Federal Government in the governance of coronavirus pandemic in Nigeria; Yekeen A. Sanusi Chapter 8. Analysing Nigeria's PPE Manufacturing Capacity and the Resultant Entrepreneurial Opportunities due to Covid – 19; Omoseni Oyindamola Adepoju and David Love Opeyemi Chapter 9. Customary Tenancy and Sustainable Post Covid-19 Agricultural Development in Nigeria; Busari Morufu Salawu, Mujidat Olabisi Salawudeen, and Maimunat Dunmade Salawudeen Chapter 10. COVID-19 and the New Marketing Paradigm: Transitory or Permanent?; Oluwaseun Oluwadamilare Oluwasanmi Chapter 11. Knowledge and Compliance with Infectious disease Preventive Measures among Market-involved Individuals: A Case of Covid-19; Olayinka Onayemi, Isaac Oyekola, and Tunde Adebisi

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Book SynopsisOffering a practical and phenomenon-driven perspective, Strategy in a Turbulent Era expertly analyses questions relating to strategy in light of different forms of turbulence. From the global COVID-19 pandemic outbreak to the escalation in number and far reaching implications of newtechnologies, such as artificial intelligence and cryptocurrencies, this timely book explores how recent sources of turbulence are rapidly transforming the nature and dynamics of global competition.Featuring contributions from leading experts in the fields of strategy, international business and entrepreneurship, the book provides a comprehensive overview of the impact of turbulence onglobal competition, with practical insights into navigating the ever-changing business landscape.Chapters identify the most significant ramifications of the current dimensions of turbulence,including environmental, organisational, political, societal, and technological, that executives encounter in strategy and management.This authoritative book will be welcomed by students, scholars, and researchers of international business, strategic management, and the wider field of organisational studies. It will also appeal to business managers, consultants, entrepreneurs, and strategists alike on account of its unique approach to business strategy.Table of ContentsContents: Introduction to Strategy in a Turbulent Era ix PART I ENVIRONMENTAL TURBULENCE 1 Reflections on global strategy in a turbulent world 2 Stephen Tallman and Mitchell P. Koza 2 Globalization, disruption and resilience 18 Torben Pedersen and Peter D. Ørberg Jensen 3 Strategic responses to turbulence in Africa 40 Helena Barnard, Nathaniel Boso, Dominic Essuman, and Abdullah Verachia PART II ORGANIZATIONAL TURBULENCE 4 Disruptions in interorganizational relationships: a taxonomy and a research agenda 64 Arne Keller, Nuno Oliveira, and Fabrice Lumineau 5 Corporate governance and strategy in turbulent times 92 Margarethe Wiersema and Haeyoung Koo 6 Collapsing or prospering: high-growth firms and business scaling in a turbulent world 108 Suzana Varga, Justin J.P. Jansen, Tom J.M. Mom, and Magdalena Cholakova PART III POLITICAL TURBULENCE 7 Anticipation and foreign exit from conflict zones: a vulnerability framework 134 Li Dai, Lorraine Eden and Paul W. Beamish 8 Federalism, political uncertainty, and location choice of foreign investors: a comparative analysis of India and the USA 149 Timothy Devinney, Christopher A. Hartwell and Ziko Konwar PART IV SOCIETAL TURBULENCE 9 Strategy under woke capitalism 187 Nicolai Foss and Peter G. Klein 10 Does it pay to pay to be good? Exploring returns to CSR outsourcing 207 Francisco Aragon-Guiller and Michael L. Barnett PART V TECHNOLOGICAL TURBULENCE 11 The dominance of Big Tech platforms: should we revisit the principles of strategy? 231 Dovev Lavie 12 Technology turbulence in agricultural value chain: evidence from India 253 Rohit Yadav, Azhar Jafri, and Snehal Awate 13 How do firms respond to innovation shocks in the incubation phase of an industry? 272 Lyda Bigelow and Alice Min

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Book SynopsisTeaching Strategic Management: A Hands-on Guide to Teaching Success provides a wide scope of knowledge and teaching resources on methods and practices for teaching strategic management theories and concepts for a multitude of settings (classroom, online and hybrid), course levels (bachelors, masters, MBA, executive) and student groups. The book brings together experienced faculty who are experts in the topic to discuss and summarize pertinent theories, concepts and approaches and provide concrete examples of strategic management education courses. All chapters offer various resources for instructors such as assignments, exercises, case studies, reading lists, etc. to apply in either physical or virtual classrooms. The breadth of material provided within this guide is invaluable to faculty and instructors of strategic management whether they are experienced and seeking inspiration for new methods or needing guidance for developing a new course. Instructors, faculty, and program directors of strategic management courses at undergraduate, graduate and executive levels can use Teaching Strategic Management: A Hands-on Guide to Teaching Success as an enlightening and instructive guide for teaching and for creating course syllabi and teaching plans. Contributors include: S. Baumann, J. Bourke, B. Boyd, G. Graybeal, S.-O. Horst, R. Jarventie-Thesleff, D.R. King, P. Maijanen, S. Reisinger, N.T. Sheehan, A.E. Sizemore, R. Smith, U. Stratmann, P. Tan, C.M. TenBrink, J. Tienari, K. Turnquest, D. Tyers, R.P. WrightTrade Review'Teaching Strategic Management is not just another traditional textbook on strategic management, but a comprehensive guide on how to successfully teach a fascinating and complex subject. Sabine Baumann has succeeded in inspiring many excellent and, above all, experienced strategic management educators to contribute. From the first to the last page, the reader benefits from the fact that the different perspectives of strategic management are highlighted in an extremely competent way and with a concrete reference to the teaching situation. Absolutely worth reading - not only for teachers.' --Michael Nippa, Free University of Bozen - Bolzano, Italy'Baumann has compiled a wonderful collection of works on the topic of teaching strategic management. Resulting from a series of academic seminars and frontline experiences, the book authors present a set of prescriptions for dealing with the exciting challenges strategy teachers continually face. Indeed, this book provides the reader with an examination of a multitude of pedagogical options for a variety of teaching settings. The book offers practical advice on a multitude of substantive issues, such as how to teach sustainability and ethics, as well as an invitation to consider interesting experiential and online methods. Altogether, this a comprehensive guide for anyone wanting to add variety and spice to his or her teaching.' --Charles B. Shrader, Iowa State University, US'This brilliant new book is an essential hands-on guide for anyone teaching strategic management today. Sabine Baumann has compiled a terrific series of mind-expanding articles, from some of the leading global thinkers on strategic management, and has woven them into an interesting and informative teaching guide. If you teach strategic management, I highly recommend listening to what they have to say.' --Alan N. Hoffman, Bentley University, US, Co-Author, Strategic Management and Business Policy, 15th edition: Globalization, Innovation and SustainabilityTable of ContentsContents: Introduction: Learning from Teaching Failures, Achieving Teaching Successes Sabine Baumann Part One: Teaching Strategic Management History and newly evolving Fields Chapter 1: Teaching the History of Strategic Management Päivi Maijanen Chapter 2: Teaching Strategy as an Ethical Practice Sven-Ove Horst Chapter 3: Teaching Sustainability in Strategic Management Britta Boyd Part Two: Methods for Teaching Strategic Management Chapter 4: Service Learning in Strategic Management – Opportunities, Challenges, and Examples Candace M. TenBrink and Krysti Turnquest Chapter 5: Experiential Approach to Strategy Formulation Richard R. Smith and Patrick Tan Chapter 6: Writing and Using your own Case Study for Strategy Teaching Uwe Stratmann Chapter 7: Interactive Exercises, Peer Coaching, and Videos in Strategic Management Education Sabine Reisinger Chapter 8: Tailored Methods of Strategizing in Undergraduate Education: From SWOT to the 6Ps of Business Strategy Norman T. Sheehan Chapter 9: Teaching Strategy by Not Teaching Strategy Robert P. Wright Part Three: Teaching Strategic Management for particular Groups of Learners and Teaching Settings Chapter 10: Strategic Management in Online and Hybrid Courses David R. King and Aiden E. Sizemore Chapter 11: Teaching Strategic Management for Media Students Geoffrey Graybeal Chapter 12: Teaching Strategy Work to Business Students Rita Järventie-Thesleff and Janne Tienari Chapter 13: Teaching Strategic Management for Executives Dianne Tyers and John Bourke Index

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Book SynopsisThe Elgar Companion to Managing People Across the Asia-Pacific provides a crucial exploration of current business and management research, touching upon topics such as leadership, employee motivation and politics, and innovation to provide a timely examination of management in the Asia-Pacific. It addresses how unique cultural, societal and governance factors in the Asia-Pacific affect business practices. Bringing together the work of a diverse collective of international authors, chapters explore often challenging topics such as the position of ageing workers in the Asia-Pacific and the dynamics of a multigenerational workforce. They carefully examine organizational psychology processes among Asia-Pacific workers in order to paint an accurate picture of differing work environments. Ultimately, this accessible Companion directly focuses on ongoing research efforts to conceptualize the culture, engagement and potential shifts within Asia-Pacific work environments. This discerning Elgar Companion will be beneficial for researchers and academics of multiple disciplines, such as business and management, international business, finance and organizational psychology. It will additionally be of use to practitioners in management positions seeking to understand contemporary issues within the field.Trade Review‘This is a welcome addition to the literature on managing people and organizations in the Asia-Pacific that takes an indigenous and critical stance on the prior dominance of ethnocentric Western perspectives. It successfully and competently covers the context and operation of many of the main dimensions and contours of Asian management.’ -- Chris Rowley, University of Oxford and University of London, UK.‘This collection of essays on leading and managing people in the Asia-Pacific from an organizational psychological perspective and through a Western and non-Western lens is an indispensable addition to the literature to help understand the rapidly-changing landscape in the Asia-Pacific. A must-read for researchers, practitioners and policy makers to help them develop better insights and benefit from these developments.’ -- Rosalie L. Tung, Simon Fraser University, Canada‘In this comprehensive collection of articles, the authors offer a timely and definitive look at the complex landscape of managing people in one of the most vibrant regions of the world. Firmly grounded in theories and empirical data, this volume provides contextualized thinking on the changing nature of work, leadership, work culture, policy and innovation in the Asia-Pacific. The rich insights from this Companion can also inform future cross cultural studies both locally and across the globe.’ -- Leigh Anne Liu, Georgia State University, US‘This Companion captures a wide range of issues critical to managing people in the Asia-Pacific context and offers valuable new insights into the world of work post-Covid-19. It is a must-read for readers interested in learning more about human resource management in the Asia-Pacific for a productive future of work.' -- Fang Lee Cooke, Monash University, AustraliaTable of ContentsContents: PART I THE CHANGING NATURE OF WORK AND WORKERS Introduction to Managing People Across the Asia-Pacific: An Organizational Psychology Approach 2 Eddy S. Ng, Jonathan E. Ramsay, Jacob Wood and K. Thirumaran 1 The post-pandemic workplace: issues and insights for future research and action 19 Pengji Wang, Shaoyuan Chen, Angeline Lim Cuifang and Sophia Zhao Xiuxi 2 Telework and telecommuting as new work forms 47 Yvette Blount and Lucy Taksa 3 Independent working and the gig economy 63 Mingming Cheng and Amy Wei Tian 4 Challenges in managing a multigenerational and diverse workforce 77 Masud Chand 5 The global workforce in Asia 93 Panagiotis Kyriakopoulos and Ioannis C. Thanos PART II LEADING AND MANAGING IN ASIA 6 Asian leadership: foundations, diversity and challenges 112 Smita Singh and Sophia Zhao Xiuxi 7 Groups and teams in the Asia-Pacific 131 Naina Gupta 8 Recruitment in China 147 Lin-Ya Hong and Fabian Jintae Froese 9 Supervisors’ prosocial feedback delivery: dispositional trait and motivational concerns 168 Joyce S. Pang and Jisoo Ock 10 Managing burnout and wellbeing 183 Bek Wuay Tang, Jacinth Tan and William Tov 11 The quest for work–life balance 200 Xi Wen (Carys) Chan, Paula Brough, Carolyn Timms and Sherry S.Y. Aw 12 Employee engagement in East Asia 218 Jihye Oh and Shuang Frances Wu PART III THE ASIAN WORK ENVIRONMENT 13 Organizational culture in Asian societies 250 Pengji Wang, Caroline Yook Ling Wong, Emiel L. Eijdenberg, Adrian Bradshaw and Chun Meng Tang 14 Virtual work challenges and opportunities in the Asia-Pacific region: the role of organizational virtual work climate 269 Lama Blaique and Ashly Pinnington 15 Organizational power and politics in Asia 289 Diep Nguyen, Stephen Teo and Nguyen-Vuong Khoi 16 Corporate language policy and its implementation in Asia-Pacific business 316 Anna J.C. Hsu and Kevin Au 17 Religion and spirituality in the Asian workforce 334 Barry Tse, Kuhanesan Naidu and Jonathan E. Ramsay PART IV POLICY AND INNOVATION IN ASIA 18 Asian economies in transition 352 Sook Rei Tan, Haejin Jang, Benedict Atkinson and Jacob Wood 19 How power distance shapes social and employment protections in Asian societies 377 Ulrike Sengstschmid and Chan-Hoong Leong 20 Driving creativity and innovation in Asia 403 Sean T.H. Lee and Angela K.-y. Leung Index

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Book SynopsisThe international cast of authors in this important book explore how internationalizing small and medium sized enterprises (iSMEs) face major crises, such as COVID-19, and have managed them to reach a stable and desired state post-crisis. Chapter orientations vary from theoretical to empirical. Each focuses on issues related to a major crisis, and present already-deployed success strategies in 14 different country environments. The rich diversity of chapters offers a highly significant and timely contribution to the field.This book consists of five parts. An introduction to the volume and an extensive literature review open the book and are followed in Part II by general, yet critical, topics such as firm capabilities, resources and orientations, which collectively influence how smaller firms perceive emerging, approaching or unfolding crises in their environments and how the national public policy as well as the evolution of the crisis affects them. Part III extends this discussion to look at digitization and ‘servitization’ for higher customer and market-orientation, supply chains and overall governance. Specific research-based examples of potent strategies by four internationalized SMEs in different industries and country environments fill out Part IV and the final part offers a view beyond the current crisis.Scholars and students in entrepreneurship, international business and other related areas will find this very timely volume illuminating.Table of ContentsContents: Preface xxx PART I INTRODUCTION AND LITERATURE REVIEW 1 Introduction to small and medium sized enterprises and the COVID-19 response 2 Hamid Etemad 2 A systematic literature review of crisis management in and by small and medium-sized enterprises 38 Aidin Salamzadeh and Léo Paul Dana PART II FIRMS’ CAPABILITIES, RESOURCES AND STRATEGIC RESPONSE TO PERCEIVED CRISIS WITHIN THEIR RESPECTIVE ENABLING AND CONSTRAINING ENVIRONMENTS 3 Resources, capabilities and crisis management in the SME 63 Gary Knight and S. Tamer Cavusgil 4 Kiwi ingenuity and a helping hand: how New Zealand’s SMEs are surviving the COVID-19 pandemic 83 Rod B. McNaughton and Deborah Shepherd 5 What policies support SMEs through the crisis? Financial and innovation support in Québec (Canada) 112 Diane-Gabrielle Tremblay and Nathalie Lachapelle 6 Micro-macro dynamics in navigating enduring crises: empirical illustrations in a volatile institutional context 138 Sofiane Baba, Taïeb Hafsi and Hind Ouguenoune PART III INTERNATIONAL, NATIONAL AND REGIONAL FIRMS’ CHOICES OF CORE STRATEGIES, INCLUDING FURTHER DIGITIZATION AND ‘SERVITIZATION’ 7 The relevance of digital dynamic capabilities and servitization in a crisis management context: building a business (re)modelling framework for non-digital international entrepreneurial ventures from the Spanish post-COVID-19 perspective 165 Andreu Blesa, Alex Rialp, Josep Rialp and Maria Ripollés 8 The COVID-19 crisis and Italian firms: digitalization, internationalization, and global value chain reconfiguration 199 Valerio Veglio and Rubina Romanello 9 Decision-making in Colombian B Corps during the COVID-19 crisis 223 Vinciane Servantie, Sebastian L. Schorch and Luz Elena Orozco Collazos 10 The COVID-19 pandemic and the intention to export: a study of small Brazilian entrepreneurial firms 252 Angela da Rocha, Clarice S. Kogut, Luiza Fonseca and Renato Cotta de Mello 11 The impact of COVID-19 on Malaysian SMEs and policy responses 273 Sedigheh Moghavvemi and Huda Mahmoud PART IV DEPLOYING INCREASED CUSTOMER AND MARKET ORIENTATION AND INNOVATIVE CUSTOMIZATION STRATEGIES FOR INTERNATIONAL GROWTH TO COUNTERACT POTENTIAL STAGNATION AND POSSIBLE DEMISE 12 Survival strategies of Finnish SMEs in the time of global crisis 291 Sami Saarenketo, Olli Kuivalainen, Lasse Torkkeli, Akseli Isotalo and Alexander Myers 13 The competitiveness of internationalizing SME suppliers during and after COVID-19 306 Yi Wang and Tage Koed Madsen 14 COVID-19 crisis challenges and responses: evidence from selected Greek SMEs 323 Pavlos Dimitratos and Panagiotis Kyriakopoulos 15 Customer-oriented manufacturing as a resilience strategy for Norwegian small international manufacturers 347 Ottar Bakås, Arild Aspelund and Øystein Moen PART V A WINDOW TO THE FUTURE: LEARNING FROM THE PAST AND EXPLORING IMPLICATIONS AND LESSONS OF PREVIOUS CHAPTERS 16 Averting or avoiding a crisis: innovate or decline 369 Sorin Cohn-Sfetcu, Hamed Motaghi and Julie Ricard 17 Learning from the past and exploring implications and lessons of previous chapters 395 Hamid Etemad Index

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Book SynopsisThis cutting-edge Research Handbook provides a comprehensive overview of research on the governance of projects. Spanning different sectors, project types, and organizational hierarchies, it delves into diverse theoretical and practical approaches to the governance of projects, identifying valuable new phenomena for future study.Through diverse case studies, chapters cover all aspects of the governance of projects, including theories of governance, governance approaches, mechanisms, and situational contingencies. It examines the governance of individual projects, groups of projects, megaprojects, and inter-organizational project networks in turn. Expert contributors explore key issues such as governance for sustainable development programs, benefit management, social value creation, ethical governance, and meta-governance. Drawing insights from industry, academia and the public sector, the Research Handbook provides a toolkit of resources that can be applied in diverse contexts.Covering a wide range of approaches to the governance of projects, this Research Handbook will be a valuable guide for academics and students in governance, business, management, and organizational innovation. With extensive case studies illustrating how theories of governance can be practically applied, it will also be a useful resource for practicing managers seeking to develop their governance strategies.Trade Review‘Written by three illustrious project-management scholars, this book is a must-read for students and researchers. The best way to describe this book is in the words of the authors who state that it offers “a kaleidoscope of applications, theoretical lenses, and philosophical stances.” Presented in five sections, the book spans invaluable conceptual and practical insights from chapter contributors and underscores the need for novel approaches to governance.’ -- Professor Kam Jugdev, Athabasca University, Canada‘This is by far one of the most ambitious books on governance of projects that has ever been published. It covers the entire spectrum of perspectives and challenges and it gives the reader a comprehensive understanding of current research on the governance of projects. It is a fascinating blend of theories, examples and outlooks – authored by some of the top scholars and thinkers in our field.’ -- Professor Jonas Söderlund, Linköping University, Sweden‘How should we regulate and make successful our efforts to achieve broadly appreciated results in society’s most important organizations and projects? This Research Handbook assembles insights from a broad cast of expert contributors, who provide a multifaceted treatment of the governance of projects. Researchers at all levels will benefit from this, the most comprehensive compendium available on the subject.’ -- Professor Tyson Browning, Texas Christian University, US‘This book brings together the state-of-the-art of research on the governance of projects – I encourage you to read. It covers a vitally important topic, given the grand challenges that society faces and has practical implications for project leaders, managers, engineers and researchers, with insights across a range of contexts from the set up and delivery of individual projects to corporate project management offices and overseeing activity on boards.’ -- Professor Jennifer Whyte, University of Sydney, AustraliaTable of ContentsContents: Introduction to the Research Handbook on the Governance of Projects 1 Ralf Müller, Shankar Sankaran, and Nathalie Drouin PART I THEORETICAL, PHILOSOPHICAL, AND CONCEPTUAL FOUNDATIONS 1 A philosophy of governance 9 Efrosyni Konstantinou 2 Principles of good governance 20 Ralf Müller 3 Classic perspectives on project governance: transaction cost economics, agency theory, and stewardship theory 31 Tuomas Ahola 4 Shareholder and stakeholder theory in governance 42 Ralf Müller 5 Systems theories and systems praxis 50 Shankar Sankaran 6 Multi-level governance 65 Alfredas Chmieliauskas, Ralf Müller, Raimonda Alonderienė, Margarita Pilkienė, and Saulius Šimkonis 7 Governmentality for positive project management 78 Stewart Clegg and Johan Ninan PART II PROJECT GOVERNANCE 8 Governance of projects and project governance: enabling strategy implementation through projects 91 Ata Ul Musawir 9 Social value from megaprojects and their governance 103 Karyne C.S. Ang, Shankar Sankaran, and Nathalie Drouin 10 Steering committees as governance entities 116 Lynn Crawford 11 The project management office: governing at the interface of temporary and permanent 124 Monique Aubry and Magali Simard 12 Governance across the commercial interface on complex engineering projects 138 Graham M. Winch 13 Contractual and relational governance for sustainability: case study of a PPP megaproject in India 150 Nicola Thounaojam, Ganesh Devkar, and Boeing Laishram 14 Governance through project management methodologies 161 Miia Martinsuo 15 Normalization of deviance in projects: its causes and implications for effective governance 171 Jeffrey K. Pinto and Kate Davis 16 Ethics and trust implications of governance 184 Ralf Müller 17 The link between governance, decision-making, and project performance 195 Rodney Turner 18 Cultural practices of governing megaprojects 210 Alfons van Marrewijk 19 Social acceptability and governance for public infrastructure projects 220 Maude Brunet and Sofiane Baba 20 Learning through evaluation: the missing link in governance of projects 235 Ole Jonny Klakegg and Gro Holst Volden 21 Environmental, social, and governance criteria and their relationship with governance of major infrastructure projects 251 Nathalie Drouin and Yves Genest 22 New nonprofit organization governance: driving impact by adopting a holistic governance view 263 Patrick Renz 23 Boosting quality of megaprojects through governance mechanisms: perspectives of mega water transfer projects in China 283 Florence Yean Yng Ling and Wujuan Zhai 24 Governing crises and coping strategies in megaprojects 296 Rehab Iftikhar PART III GOVERNANCE OF PROJECTS 25 Portfolio and program governance 308 Miia Martinsuo 26 Governance of Sustainable Development Goal programs 318 Shankar Sankaran 27 Governance of organizational project management 329 Shankar Sankaran 28 Fairness and justice in the governance of projects 343 Christine Unterhitzenberger and Kate Lawrence PART IV GOVERNANCE OF INTER-ORGANIZATIONAL NETWORKS FOR PROJECTS 29 Governance of inter-organizational project networks 356 Jörg Sydow and Timo Braun 30 From network governance to metagovernance 366 Ralf Müller 31 Toward a theory of resilience governance: insights from megaprojects in China 379 Linzhuo Wang, Xinnan Wang, and Fangwei Zhu PART V PRACTICAL EXAMPLES 32 Governing major projects in healthcare 395 Monique Aubry, Marie-Claire Richer, and Mélanie Lavoie-Tremblay 33 Evolution of space programs governance 411 Alessandro Paravano, Giorgio Locatelli, and Paolo Trucco 34 Governance evolution in university–industry collaborative R&D programs 429 Gabriela Fernandes and David O’Sullivan 35 Minimum viable governance for data science initiatives 445 Sandeep Mathur, Shankar Sankaran, Sam MacAulay, and Ivor Tsang PART VI REFLECTIONS 36 A look ahead 458 Ralf Müller, Shankar Sankaran, and Nathalie Drouin Index 462

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Book SynopsisHow can businesses around the world incorporate the Sustainable Development Goals (SDGs) into their models, policies and practices? The editors of Business in the 21st Century help answer this by bringing together scholars from around the world with chapters examining various industries ranging from finance, hospitality, aviation, tourism, food production and more. With international perspectives, business concepts such as HRM, employee wellbeing, leadership and digitalisation are also researched within the framework of the SDGs. Insights from how to implement such policies in a post-pandemic world are introduced to help businesses navigate the biggest disruption they have faced in decades. Business in the 21st Century provides a valuable framework for scholars, managers, leaders and business stakeholders to help navigate the incorporation of SDGs into the business world, shape strategy, improve practices and create a better business future.Table of ContentsChapter 1. The Finance Function and the Financial System toward the Achievement of the SDGS: Literature Review and Lessons from the Covid-19 Crisis; Claudia Nelly Berrones-Flemmig Chapter 2. Corporate Social Responsibility of Foreign MNCs in Mexico during the Covid-19 Crisis; Anna Cabrera-Rubio and Jose Salazar-Cantu Chapter 3. ESG, SDGs, and Hospitality: Challenges and Opportunities in Activating Sustainability; Willy Legrand and Akupe Matthew-Bolofinde Chapter 4. Business Environment in Latin America 2010–2021: A Comparative Study between Mercosur and the Pacific Alliance Countries; Giovanni Efraín Reyes Ortiz Chapter 5. SDGs in Large-Company-Sized Communities: The Example of the Isle of Man Biosphere Reserve; Roland Brandtjen Chapter 6. Ensuring Business Continuity and Supporting Workforce during Covid-19: Turkey Example; Elif Baykal Chapter 7. Sustainable Organizations from an Employees’ Well-Being Approach; Francoise Contreras, Juan C. Espinosa, and Gustavo A. Esguerra Chapter 8. Bringing Societal Impact by Eliciting DSIW among Employees to Cater Covid-19 Outbreak; Sehrish Ilyas, Ghulam Abid, and Fouzia Ashfaq Chapter 9. Sustainable HRM for an Internal Workplace CSR Strategy to Attract, Develop, and Retain Talents; Susanne Rank Chapter 10. Work Engagement: Creating Value through Sustainable Leadership and Resilience; Fouzia Ashfaq, Ghulam Abid, and Sehrish Ilyas Chapter 11. Navigating through Black Swans by Balancing Corporate Elasticity, Efficiency, and Innovation; Nepomuceno Carvalho and Noah Farhadi Chapter 12. Business Model Transformation through Digitalization as an Approach to Facilitate SDG’s Achievement: A Case of an MNC in Bangladesh in Covid-19 Context; Md. Noor Un Nabi and Imtiaz Masroor Chapter 13. The Individual Valuation of Aviation Carbon Dioxide Emissions: A Choice Modeling Approach; Christos Evangelinos, Stefan Tscharaktschiew, and Marlen Mietzner Chapter 14. Sustainable Innovation: An Essential Paradigm in the Sustainable Development Goals Framework; Ignacio Aldeanueva Fernández and Fernando Navarro Lucena Chapter 15. How Can Food Businesses Target Zero Waste Consumers During a Pandemic?; Cansu Hattula Chapter 16. Well-Being Culture as an Essential Element for Sustainable Development in the Context of the Pandemic; Kety Jauregui and Susy Quevedo Chapter 17. Sustainable Business Models and Covid-19; Rafael Alejandro Piñeros Espinosa Chapter 18. Homestay in Bali (Indonesia) as an Inclusive Rural Accommodation during Covid-19 Pandemic; Maulana Agung Wibowo and Utz Dornberger

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Book SynopsisDigital innovations influence every aspect of our lives in this increasingly technological world. Firms that pursue digital innovations must think carefully about how digital technologies shape the nature, process and outcomes of innovation as well as the long- and short-term social, economic and cultural consequences of their offerings. The Handbook contributes to building a transdisciplinary understanding of digital innovation by bringing together a diverse set of leading scholars from business, engineering, economics, science and public policy. Their distinct perspectives advance ideas and principles intended to set the agenda for future research on digital innovation in ways that inform not only firm-level strategies and practices but policy decisions and science-focused investments as well. The first of its kind, this Handbook provides scope and depth for scholars interested in information systems and digital technologies, innovation and entrepreneurship, strategy, and digital platforms and ecosystems. In addition, it is informative and enlightening to scholars and practitioners interested in the impact of digital technologies on organizations and the broader society. Contributors include: A. Aaltonen, C. Alaimo, E. Autio, N. Berente, C. Bubel, P.N. Courant, J. Cutcher-Gershenfeld, E.L. Echeverri-Carroll, A. Gawer, T.L. Griffith, V. Grover, J. Grudin, O. Henfridsson, S.L. Jarvenpaa, J. Kallinikos, M.J. Kim, J.L. King, R.J. Kulathinal, S. Kumar, K.A. Loparo, K. Lyytinen, A. Majchrzak, A. Malhotra, M.L. Markus, S. Nambisan, W. Nan, J.V. Nickerson, A. Pedraza-Avella, L.W. Rogowski, S. Seidel, L.D.W. Thomas, C. Velu, Y. Yoo, X. ZhangTrade Review'The revolution in digital technologies has fueled unprecedented levels and forms of innovation spanning individuals, firms, industries, and disciplines. Satish Nambisan, Kalle Lyytinen and Youngjin Yoo call for the first transdisciplinary approach to understanding this phenomenon. This collection of cumulative knowledge and the rare opportunity for novel connections stemming from this are vitally important in order to move forward scholarly and practitioner perspectives on digital innovation.' --Mike Fisher, Chief Technology Officer at Etsy, USTable of ContentsContents: Section 1: Introduction Chapter 1: Digital Innovation: Towards a Transdisciplinary Perspective (Nambisan, Lyytinen, Yoo) Section 2: Foundations of Digital Innovation Introduction to Section 2 (Joel Cutcher-Gershenfeld) Chapter 2: The New Wave of Digital Innovation: The Need for a Theory of Sociotechnical Self-Orchestration (Majchrzak & Griffith) Chapter 3: Digital Innovation and Entrepreneurship in and around Institutional Voids: The Case of Fundación Cardiovascular (FCV) in Colombia (Jarvenpaa, Echeverri-Carroll, Pedraza) Chapter 4: Theorizing the Connections between Digital Innovations and Societal Transformation: Learning from the Case of M-Pesa in Kenya (Markus & Nan) Chapter 5: Agile Development as the Root Metaphor for Strategy in Digital Innovation (Berente) Section 3: Digital Platforms, Ecosystems and Entrepreneurship Introduction to Section 3 (Annabelle Gawer) Chapter 6: Value co-creation in ecosystems: Insights and research promise from three disciplinary perspectives (Autio & Thomas) Chapter 7: Remixing Systems: Collective design through modification (Nickerson) Chapter 8: Scaling Digital Enterprises (Henfridsson) Section 4: Digital Innovation, Business Models and Value Creation Introduction to Section 4 (Varun Grover) Chapter 9: Data and Value (Alaimo, Kallinikos, Aaltonen) Chapter 10: Business Model Cohesiveness Scorecard: Implications of Digitization for Business Model Innovation (Velu) Chapter 11: Automate, Informate, and Generate: Affordance Primitives of Smart Devices and the Internet of Things (Seidel & Berente) Section 5: Digital Innovation and Future of Work Introduction to Section 5 (Paul Courant) Chapter 12: Prolegomena on Digital Innovation and Jobs (King & Grudin) Chapter 13: Making the One-Sided Gig Economy Really Two-Sided: Implications for Future of Work (Malhotra) Section 6: Digital Innovation and Application Domains Introduction to Section 6 (Ken Loparo) Chapter 14: The bits and bytes of biology: Digitalization fuels an emerging generative platform for biological innovation (Kulathinal, Yoo, Kumar) Chapter 15: Innovations in Micro-robotics and their Implications in a Digital World (Rogowski, Bubel, Zhang, Kim) Section 7: Conclusion Chapter 16: A Transdisciplinary Research Agenda for Digital Innovation: Key Themes and Directions for Future Research (Lyytinen, Nambisan, Yoo) Index

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Book SynopsisWith an interdisciplinary approach, this book elaborates and discusses the strategic, regulatory and economic scenario that the sponsorship of a European Digital Single Market has been generating for small- and medium-sized companies (SMEs). Encompassing expert innovative analysis of the regulatory framework, economic dynamics and organizational processes, SMEs in the Digital Era highlights the effects that these have and the complex process through which SMEs can enter and successfully compete in the digital market. With contributions from international scholars, this insightful book takes a deep dive into the current most relevant debates taking place in management, economics and law using original evidence from a variety of fields and countries. Chapters offer a fresh look at the new policies and regulatory tools required to meet the challenges of digitalization, reflecting on the effects on employment, competition and organizational processes, and how imbalances can impact the future of the technological revolution. Providing insights into the most advanced and recent research on digital markets, this will be an excellent resource for academics, practitioners, managers and policymakers in fields ranging from organization theory and organizational behaviour to strategy and economic analysis as well as economics and business law.Trade Review‘The necessary digitalization of small- and medium-sized companies in the single digital market of the EU leads them into a risky and disruptive interaction with the internet giants and widens the wage gap between the high and the low skilled. This highly recommended and pioneering book provides comprehensive insights into these and related issues, and the legal and economic policy responses in the European Union.’ -- Hans-Bernd Schäfer, Bucerius Law School, Germany‘The digital revolution is transforming economic and social relationships at a furious pace, creating exciting new opportunities but, of course, ubiquitous challenges. The potential for SMEs to be a vibrant source of growth and innovation is clear, and yet they are ostensibly falling short in the process. This excellent book offers insights as to the impact of the digital revolution on SMEs as well as means for them to discover their potential in a truly integrated European economy.’ -- – Michael G. Plummer, Johns Hopkins University SAIS Europe, ItalyTable of ContentsContents: Introduction: opportunities and challenges of the digital single market 1 Emanuela Carbonara and Maria Rita Tagliaventi PART I THE EVOLUTION OF ORGANIZATIONS IN THE DIGITAL ERA 1 Business models and organizational choices for SMEs in the digital single market 24 Giacomo Carli, Jeanette Hartley, and Maria Rita Tagliaventi 2 Digital technologies and female-led small and medium-sized enterprises: a possible new growth area 45 Luisa De Vita 3 Digital transformation of SMEs in agriculture 65 Nicoleta Darra, Aikaterini Kasimati, Michael Koutsiaras, Vasilis Psiroukis, and Spyros Fountas 4 Beyond the myths of digitalization: labor, space, and ecology in the digital age 84 Marco Marrone, Gianmarco Peterlongo, and Giorgio Pirina PART II AN ECONOMIC VIEWPOINT: ARTIFICIAL INTELLIGENCE, PLATFORMS, AND ECONOMIC POLICIES 5 Artificial Intelligence and robots: a threat or an opportunity for SMEs and entrepreneurship? 104 Emanuela Carbonara and Enrico Santarelli 6 Small-firm acquisitions, merger control, and digital markets: the Meta/Kustomer case 122 Giuseppina Gianfreda and Luisa Scorciarini Coppola 7 Digital platforms, multi-sided markets, and the anticommon problem 139 Matteo Alvisi 8 Tax challenges in the digital era 157 Alice Guerra PART III REGULATING DIGITALIZATION: THE EU APPROACH 9 Digital innovation in the legal framework of SMEs 176 Maria Alessandra Stefanelli 10 The disintermediation of small and medium-sized enterprises’ financing sources in the digital era 192 Beatrice Bertarini 11 The logistics industry in the digital era: problems and opportunities for the SMEs of the transport sector 208 Stefano Zunarelli 12 Simplifying the formation of companies in light of Digitalization Directive 2019/1151: an analysis of benefits and risks 224 Umberto Michele Carbonara Conclusions: digital technologies, organizational processes and enterprises: opportunities or challenges? 243 Emanuela Carbonara and Maria Rita Tagliaventi Index 251

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Book SynopsisOur Elgar Concise Introductions are inspiring and considered. They explain the key principles in business and are expertly written by some of the world’s leading scholars. The aims of the series are two-fold: to pinpoint essential concepts of business and management, and to offer insights that stimulate critical thinking. This Concise Introduction describes current approaches to measuring and managing performance in organisations and offers insights into how they may need to evolve as the working environment changes. It demonstrates the need to see performance management in the context of the culture and leadership of the organisation and not as a standalone activity. Key Features: Provides examples of good practice and highlights pitfalls to be avoided Describes principal tools and techniques such as The Balanced Scorecard, Performance Prism and Success Mapping Combines recent academic research with discussion of how techniques are used in practice The Concise Introduction to Performance Management will be indispensable for managers seeking to improve their skills and knowledge. It will also be of use for students and researchers of management, business and economics. Trade Review‘Having known Mike and Pippa for many years, between them they have several decades of experience in practising and researching performance measurement. In this book, they provide a no frills, complete and concise introduction to the subject of measuring and managing organisational performance, which would be invaluable to the practitioner. Highly recommended.’ -- Umit Bititci, Heriot-Watt University, UK‘A brilliant guide for leaders and managers wanting to design and use meaningful performance measures. It covers all the essentials, the traps to avoid and the critical role of culture, brought to life with fitting examples and metaphors. “An organisation is like an orchestra. Every part of it plays a vital role in its success”. This book provides the score.’ -- Elizabeth Honer, Chief Executive, Government Internal Audit Agency, UK‘Mike and Pippa have written an important and valuable reference for busy executives and managers who want to quickly absorb the key components and characteristics of good performance measurement, including the “watch-outs” of what not to do. Their approach to presenting the subject is very helpful for understanding, with clear definitions and explanations of ideas, and being one of those rarer written guides that is both comprehensive and succinct. It is excellently researched, describing pragmatic and practical approaches to achieving joined-up performance measurement. Mike and Pippa present well the subtleties that have to be considered when target setting and when making performance measurement work well for the organisation, and the book contains invaluable guidance on how to encourage success.’ -- Mark Baker, Cranfield School of Management, UK‘This essential book offers a wealth of perceptive and pragmatic insights presented in an accessible and compelling style. Whether you are a board member, entrepreneur, executive, academic, or learner, you will gain invaluable wisdom from its pages. The guidance on establishing a common purpose and fostering a conducive culture is indispensable.’ -- Dan Stull, University of Washington, USTable of ContentsContents: Introduction to Performance Management 1. What is performance? 2. Why measure performance? 3. How do you decide what to measure? 4. How do you measure performance? 5. How do you make it work? 6. Managing performance 7. What can go wrong? 8. What are the new developments? Index

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Book SynopsisOur Elgar Concise Introductions are inspiring and considered. They explain the key principles in business and are expertly written by some of the world’s leading scholars. The aims of the series are two-fold: to pinpoint essential concepts of business and management, and to offer insights that stimulate critical thinking. This Concise Introduction describes current approaches to measuring and managing performance in organisations and offers insights into how they may need to evolve as the working environment changes. It demonstrates the need to see performance management in the context of the culture and leadership of the organisation and not as a standalone activity. Key Features: Provides examples of good practice and highlights pitfalls to be avoided Describes principal tools and techniques such as The Balanced Scorecard, Performance Prism and Success Mapping Combines recent academic research with discussion of how techniques are used in practice The Concise Introduction to Performance Management will be indispensable for managers seeking to improve their skills and knowledge. It will also be of use for students and researchers of management, business and economics. Trade Review‘Having known Mike and Pippa for many years, between them they have several decades of experience in practising and researching performance measurement. In this book, they provide a no frills, complete and concise introduction to the subject of measuring and managing organisational performance, which would be invaluable to the practitioner. Highly recommended.’ -- Umit Bititci, Heriot-Watt University, UK‘A brilliant guide for leaders and managers wanting to design and use meaningful performance measures. It covers all the essentials, the traps to avoid and the critical role of culture, brought to life with fitting examples and metaphors. “An organisation is like an orchestra. Every part of it plays a vital role in its success”. This book provides the score.’ -- Elizabeth Honer, Chief Executive, Government Internal Audit Agency, UK‘Mike and Pippa have written an important and valuable reference for busy executives and managers who want to quickly absorb the key components and characteristics of good performance measurement, including the “watch-outs” of what not to do. Their approach to presenting the subject is very helpful for understanding, with clear definitions and explanations of ideas, and being one of those rarer written guides that is both comprehensive and succinct. It is excellently researched, describing pragmatic and practical approaches to achieving joined-up performance measurement. Mike and Pippa present well the subtleties that have to be considered when target setting and when making performance measurement work well for the organisation, and the book contains invaluable guidance on how to encourage success.’ -- Mark Baker, Cranfield School of Management, UK‘This essential book offers a wealth of perceptive and pragmatic insights presented in an accessible and compelling style. Whether you are a board member, entrepreneur, executive, academic, or learner, you will gain invaluable wisdom from its pages. The guidance on establishing a common purpose and fostering a conducive culture is indispensable.’ -- Dan Stull, University of Washington, USTable of ContentsContents: Introduction to Performance Management 1. What is performance? 2. Why measure performance? 3. How do you decide what to measure? 4. How do you measure performance? 5. How do you make it work? 6. Managing performance 7. What can go wrong? 8. What are the new developments? Index

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Book SynopsisElgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary.Tracking the seismic shifts in consumerism over time, this cutting-edge Research Agenda provides a theoretical and methodological roadmap of brand management research in the third age of consumption. Leading experts and pioneers of key concepts in brand management give insights into the exponential growth of the field and identify promising directions for future investigation.Illustrating the significant depth and breadth of research in brand management, contributors explore both foundational topics and contemporary work in the field. They synthesise diverse approaches to provide a holistic and dynamic understanding of the major areas of brand management. Alongside this theoretical taxonomy of the field, this Research Agenda also examines the application of branding principles and best practices in common business contexts. Chapters analyse cutting-edge developments in brand management research including brand co-creation, conscientious brands, online brand communities, non-profit branding, and internal brand management.Providing a concise overview of key brand management topics and illustrating important areas for further research, this Research Agenda will be an invaluable resource for doctoral students and scholars in marketing, strategic management, and branding.Trade Review‘King and Murillo’s edited volume level sets the agenda for advancing our understanding of foundational branding topics including brand experience, brand co-creation, brand design, and brand architecture. These thoughtful contributions will inspire the scholarly work of doctoral students and scholars for years to come.’ -- Susan Fournier, Boston University, US‘Professors King and Murillo have edited a must-read volume for any researcher interested in the brand management field. The different chapters address the key changes in brand management that are arising as a response to the new consumer demands and provide inspiring avenues for future research.’ -- Oriol Iglesias, ESADE Business School, SpainTable of ContentsContents: Introducing A Research Agenda for Brand Management in a New Era of Consumerism 1 Enrique Murillo and Ceridwyn King PART I FOUNDATIONS OF BRAND MANAGEMENT RESEARCH 1 Design-led brand management: a new territory 17 Catarina Lelis, Beatriz Itzel Cruz-Megchun and Yujia Huang 2 The emergence and evolution of corporate branding 35 Nicholas Ind 3 Brand architecture: a literature review and future research directions 49 M. Berk Talay, M. Billur Akdeniz and Janell D. Townsend 4 How does brand equity work? A review of theory and a research agenda 73 Salvador del Barrio-García, María Eugenia Rodríguez-López and Álvaro J. Rojas-Lamorena 5 Brand value co-creation: field emergence, applications, measurement and future research directions 89 Michela Mingione and Samuel Kristal 6 Consumer responses to branding 107 Kevin Kam Fung So, Jing Li and Hyunsu Kim 7 A roadmap of brand experience 123 Lia Zarantonello and Daniela Andreini 8 Reflections on brand communities academic research 143 Cleopatra Veloutsou 9 A theoretical framework exploring three foundational benefits of brand attachment 161 Andreas B. Eisingerich, Deborah J. MacInnis, and C. Whan Park 10 The coming of age of internal brand management research: Looking back to look forward 177 Ceridwyn King, Enrique Murillo and Lina Xiong PART II SPECIAL INTEREST BRANDING RESEARCH 11 B2B branding: a review and research agenda for turbulent times 201 Susan M. Mudambi 12 Destination branding 217 Asli D.A. Tasci and Ady Milman 13 Third-party employment branding: current status and future directions 239 Filip Lievens, Mukta Srivastava and Gordhan K. Saini 14 Building brands for nonprofit organisations: a review of current themes and future research directions 257 Zoe Lee 15 Luxury brand research: four decades of innovation 273 Charles Aaron Lawry Index

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