Business, Finance & Law Books

Book SynopsisHas your company struggled to roll EOS out to all levels of your organization? Do your employees understand why EOS is important or even what it is? What the Heck is EOS? is for the millions of employees in companies running their businesses on EOS (Entrepreneurial Operating System). An easy and fast read, this book answers the questions many employees have about EOS and their company: * What is an operating system? * What is EOS and why is my company using it? * What are the EOS foundational tools and how do they impact me? * What's in it for me? Designed to engage employees in the EOS process and tools, What the Heck is EOS? uses simple, straightforward language and provides questions about each tool for managers and employees to discuss creating more ownership and buy-in at the staff level. After reading this book, employees will not only have a better understanding of EOS but they will be more engaged, taking an active role in helping achieve your company's vision.Table of ContentsIntroduction Chapter 1 What The Heck Is EOS? Chapter 2 How Does EOS Work? (The EOS Model) Chapter 3 Do You See What They Are Saying? (The Vision/Traction Organizer) Chapter 4 Who's Doing What (The Accountability Chart) Chapter 5 What Is Most Important Right Now? (Rocks) Chapter 6 Why Do We Have To Have Meetings? (The Weekly Meeting Pulse) Chapter 7 What's My Number? (Scorecard and Measurables) Chapter 8 How Am I Doing? (People Analyzer) Chapter 9 What Do I Do Next? (Conclusion) Appendix A: Your Role Appendix B: Questions To Ask Your Manager Appendix C: EOS Terms Acknowledgements About The Authors

Read more less

Book SynopsisTrump Strategies for Real Estate offers unbeatable insider advice for every serious real estate investor--beginners and old pros alike. For more than twenty--five years, author George Ross has been one of Donald Trump's chief advisors and intimately involved with many of Trump's biggest real estate deals.Table of ContentsForeword By Donald Trump. Preface. Chapter 1. Sell yourself Like Trump: Five Personal Qualities You Need To Succeed in Real Estate. Chapter 2. Think Big: How Trump Chooses Properties to Invest In. Chapter 3. Principles of Negotiation: How Trump Uses Them. Chapter 4. High-Powered Real Estate Negotiation Techniques and Tactics. Chapter 5. The Trump Touch: Create "Sizzle," Glamour, and Prestige to Get Higher-Than-Market Prices for your Properties. Chapter 6. Raising Money: Tactics for Attracting Lenders and Investors. Chapter 7. Get Help From the Best real Estate Specialists You Can Find. Chapter 8. Why Trump Building Projects Are Always On Time and Under Budget. Chapter 9. Trump Marketing Strategies: Selling the "Sizzle" Sells the Product. Chapter 10. How to Manage Property Like Trump: Treat It As A Customer Service Business. Chapter 11. Holding Strategies and Exit Strategies. Index. About the Author.

Read more less

Book SynopsisThis is the first full collection of all 122 of Russell Ackoff's f/laws - previously only available in two separate books from Triarchy Press (Management f-Laws and Systems Thinking for Curious Managers.) Each f/law in this full collection is accompanied by Ackoff's own witty and acerbic explanatory text and (in the printed edition) by his original drawings and cartoons. The collection reverts to Ackoff's original typescript without any commentary or other introduction. As Ackoff himself says: "Over time I have become aware of some very important truths about the practice of management. These truths, which I call the 'F/laws of Management', contradict assumptions that are commonly held by managers. These simple management truths are much more important than the fundamental, but complex, truths revealed by scientists, economists, politicians, or philosophers. The truths these wise thinkers reveal are at most frosting on the cake. The truths presented here are the cake." This definitive collection distils Ackoff's wisdom and a lifetime of experience about management, leadership, innovation, teamwork and organizations. It should be required reading for anyone who works in an organization.Trade ReviewFrom reviews of previous books by Russ Ackoff that included his f/laws; "This book is fun - not something one can often say about a management book. It's also a compact piece of distilled wisdom. - Take each f/law in turn and ask how it applies to you, to your role in the organisation and the organisation as a whole. Do it seriously and you might learn a lot." Charles Handy ~ Management Today; " - you are in the presence of one of the profoundest and wittiest brains ever to engage with the bizarre human activity called management." Simon Caulkin ~ The Observer ;" - an instructive gem that should be required reading for anyone interested in effective management." Prof. Sheldon Rovin ~ Wharton Business School, University of Pennsylvania ;"If you ever need a reality check after stumbling out of some appalling management meeting, or just need cheering up on a long business trip, this is the book for you. Just about every myth or pompous delusion about management gets punctured - " Stefan Stern ~ Financial Times ;" - profound thoughts in digestible bites... easy to read yet full of wisdom. How much better our organizations would be if managers could learn these lessons!" Prof. Michael C Jackson ~ Hull University Business School. ;"Wit and wisdom in small doses on the deep rooted abuse of hierarchical power. It takes a Russ Ackoff to unveil myths and illusions of this kind." Goran Carstedt ~ Formerly President, Volvo Cars and Ikea Europe

Read more less

Book Synopsis

Read more less

Book SynopsisA super-stylish new handbook from Merchant & Mills containing all the answers to sewing’s most frequently asked questions. Providing an overview on the art of sewing, this handy volume is packed with information on the tools and materials you will need, seasoned with homegrown tips on essential good practice. Topics given the full Merchant & Mills treatment range from the planning stages through to putting the finishing touches to your project. Measuring and marking, form (including darts and gathering), seams, ease, hems, interfacing and closures such as buttons and zips are all covered. There is expert advice on using and understanding patterns, performing basic alterations, and of course plenty of tips on making the most of any dressmaker's best friend – the iron. Successful sewing is very achievable: just make sure that you have this book to hand at all times, and bear in mind the Merchant & Mills motto: do it once, do it well.

Read more less

Book SynopsisA memoir in the form of a series of sharply etched vignettes that shift astonishingly in time and mood, and range in place from Africa and the US to the streets of London. It demonstrates that no moment is isolated, and that privilege, conflict, race and gender are inherent in all our encounters, from the banal to the extreme

Read more less

Book SynopsisThe author offers practical straightforward guidance to modern methods of asset allocation. Explains why each stage in the business cycle--including recession--has its profitable investment strategy and provides various techniques for tracking the cycle in order to choose appropriate investments. A must-have for investors seeking guidance for the unknown changes ahead.Table of ContentsDiversification: The Medicine for Sleepless Nights. Securities in the Asset Allocation Mix. Mutual Funds. The Power of Compounding. Manage Risk, and the Profits Take Care of Themselves. The Business Cycle and Asset Allocation. Tracking the Typical Cycle. Asset Allocation as the Cycle Unwinds. Tracking the Stages: Market Action. Tracking the Stages: Business Cycle Benchmarks. Gold and the Business Cycle. Allocating Assets for Your Personal Investment Objectives. Conclusion. Appendices. Index.

Read more less

Book SynopsisThe Applied Mergers and Acquisitions Workbook provides a useful self-training study guide for readers of Applied Mergers and Acquisitions who want to review the drivers of M&A success and failure. Useful review questions as well as problems and answers are provided for both professionals and students.Table of ContentsIntroduction to the Workbook. PART ONE: QUESTIONS. Chapter 1: Introduction and Executive Summary. Chapter 2: Ethics in M&A. Chapter 3: Does M&A Pay? Chapter 4: M&A Activity. Chapter 5: Cross-Border M&A. Chapter 6: Strategy and the Uses of M&A to Grow or Restructure the Firm. Chapter 7: Acquisition Search and Deal Origination: Some Guiding Principles. Chapter 8: Due Diligence. Chapter 9: Valuing Firms. Chapter 10: Valuing Options. Chapter 11: Valuing Synergies. Chapter 12: Valuing the Firm across Borders. Chapter 13: Valuing the Highly Levered Firm, Assessing the Highly Levered Transaction. Chapter 14: Real Options and Their Impact on M&A. Chapter 15: Valuing Liquidity and Control. Chapter 16: Financial Accounting for Mergers and Acquisitions. Chapter 17: Momentum Acquisition Strategies: An Illustration of Why Value Creation Is the Best Financial Criterion. Chapter 18: An Introduction to Deal Design in M&A. Chapter 19: Choosing the Form of Acquisitive Reorganization. Chapter 20: Choosing the Form of Payment and Financing. Chapter 21: Framework for Structuring the Terms of Exchange: Finding the “Win-Win” Deal. Chapter 22: Structuring and Valuing Contingent Payments in M&A. Chapter 23: Risk Management in M&A. Chapter 24: Social Issues. Chapter 25: How a Negotiated Deal Takes Shape. Chapter 26: Governance in M&A: The Board of Directors and Shareholder Voting. Chapter 27: Rules of the Road: Securities Law, Issuance Process, Disclosure, and Insider Trading. Chapter 28: Rules of the Road: Antitrust Law. Chapter 29: Documenting the M&A Deal. Chapter 30: Negotiating the Deal. Chapter 31: Auctions in M&A. Chapter 32: Hostile Takeovers: Preparing a Bid in Light of Competition and Arbitrage. Chapter 33: Takeover Attack and Defense. Chapter 34: The Leveraged Restructuring as a Takeover Defense: The Case of American Standard. Chapter 35: Communicating the Deal: Gaining Mandates, Approval, and Support. Chapter 36: Framework for Postmerger Integration. Chapter 37: Corporate Development as a Strategic Capability: The Approach of GE Power Systems. Chapter 38: M&A “Best Practices”: Some Lessons and Next Steps. PART TWO: ANSWERS. Chapter 1: Introduction and Executive Summary. Chapter 2: Ethics in M&A. Chapter 3: Does M&A Pay? Chapter 4: M&A Activity. Chapter 5: Cross-Border M&A. Chapter 6: Strategy and the Uses of M&A to Grow or Restructure the Firm. Chapter 7: Acquisition Search and Deal Origination: Some Guiding Principles. Chapter 8: Due Diligence. Chapter 9: Valuing Firms. Chapter 10: Valuing Options. Chapter 11: Valuing Synergies. Chapter 12: Valuing the Firm across Borders. Chapter 13: Valuing the Highly Levered Firm, Assessing the Highly Levered Transaction. Chapter 14: Real Options and Their Impact on M&A. Chapter 15: Valuing Liquidity and Control. Chapter 16: Financial Accounting for Mergers and Acquisitions. Chapter 17: Momentum Acquisition Strategies: An Illustration of Why Value Creation Is the Best Financial Criterion. Chapter 18: An Introduction to Deal Design in M&A. Chapter 19: Choosing the Form of Acquisitive Reorganization. Chapter 20: Choosing the Form of Payment and Financing. Chapter 21: Framework for Structuring the Terms of Exchange: Finding the “Win-Win” Deal. Chapter 22: Structuring and Valuing Contingent Payments in M&A. Chapter 23: Risk Management in M&A. Chapter 24: Social Issues. Chapter 25: How a Negotiated Deal Takes Shape. Chapter 26: Governance in M&A: The Board of Directors and Shareholder Voting. Chapter 27: Rules of the Road: Securities Law, Issuance Process, Disclosure, and Insider Trading. Chapter 28: Rules of the Road: Antitrust Law. Chapter 29: Documenting the M&A Deal. Chapter 30: Negotiating the Deal. Chapter 31: Auctions in M&A. Chapter 32: Hostile Takeovers: Preparing a Bid in Light of Competition and Arbitrage. Chapter 33: Takeover Attack and Defense. Chapter 34: The Leveraged Restructuring as a Takeover Defense: The Case of American Standard. Chapter 35: Communicating the Deal: Gaining Mandates, Approval, and Support. Chapter 36: Framework for Postmerger Integration. Chapter 37: Corporate Development as a Strategic Capability: The Approach of GE Power Systems. Chapter 38: M&A “Best Practices”: Some Lessons and Next Steps.

Read more less

Book SynopsisDetails all the issues and applications of reliability engineering relevant to the use and purchase of equipment. Introduces reliability terminology for the non-specialist. Discusses product procurement based on life cycle cost, the total expenditure of ownership as opposed to merely acquisition, procurement dependability specifications, equipment inspection frequency, optimization of replacement, overhaul tactics and schedules. Explains how to collect, analyze and monitor field failure data in order to build up dependable reliability data banks for future use.Table of ContentsPartial table of contents: Reliability Basics. Probability Concepts and Applications. Mean Time to Failure and Mean Time Between Failures. LIFE CYCLE COST PROCUREMENT. Life Cycle Cost: Concepts, Constituents and Models. Dependability and Life Cycle Cost. PROCUREMENT SPECIFICATIONS. Allocation of Subsystem Dependability Needs. COMPARATIVE PRODUCT EVALUATION. Product Selection and Evaluation. FAILURE REPORTING AND DATA ANALYSIS. Failure Reporting and Analysis. Aging Analysis of Repairable Equipment. INSPECTION FREQUENCY OPTIMIZATION. Inspection Frequency Optimization. REPLACEMENT AND OVERHAUL POLICIES. Replacement Policies: Concepts, Methods and Models. Replacement with Ongoing Technological Change. Appendices. Selected Bibliography. Index.

Read more less

Book SynopsisPraise for Commodity Fundamentals Commodity Fundamentals is THE book for investors looking to enter the commodity markets. This informative guide is a welcome addition on the subject and is a must-read for commodity investors. -Jim Atkinson, President, Guinness Atkinson Funds Ronald Spurga''s Commodity Fundamentals is an illuminating and very useful guide for the subject. A welcome addition to any business library. -Robert F. Himmelberg, PhD, Dean, Fordham''s Graduate School of Business Administration A straightforward introduction crafted for the individual on the mechanics of commodity trading. The author efficiently negotiates the often confusing yet very topical commodity trading world for the individual. -Terence A. Mullervy, Finance Director, Glencore UK Ltd. Commodity Fundamentals provides you with the in-depth insights needed to make commodities trading a profitable, integral component of your overall tradingTable of ContentsPart One Should You Speculate? Chapter 1 Guidelines for Commodity Speculation 3 Chapter 2 The Speculator and the Commodity Exchanges 5 Chapter 3 The Mechanics of Trading 11 Part Two Techniques for Trading Physical Commodities Chapter 4 Technical Analysis 25 Chapter 5 The Risks of Speculation 29 Part Three Speculating in Metals Chapter 6 Gold 33 Chapter 7 Silver 41 Chapter 8 Platinum 47 Chapter 9 Copper 55 Chapter 10 Palladium 59 Part Four Speculating in Energy Chapter 11 Crude Oil 67 Chapter 12 Gasoline 73 Chapter 13 Heating Oil 77 Chapter 14 Natural Gas 81 Part Five Speculating in Tropical Commodities Chapter 15 Cocoa 91 Chapter 16 Coffee 99 Chapter 17 Sugar 107 Chapter 18 Cotton 113 Chapter 19 Orange Juice 121 Part Six Speculating in Agricultural Commodities and Meats Chapter 20 Grain 129 Chapter 21 Cattle 147 Chapter 22 Hogs 153 Chapter 23 A Word about Forecasting Supply and Demand in Meats 159 Part Seven Final Considerations Chapter 24 Commodity Funds 167 Chapter 25 Sources of Market Information 169 Glossary of Common Commodity Trading Terms 175 Index 181

Read more less

Book SynopsisPraise for Foreign Exchange Tim Weithers starts by telling the reader that foreign exchange is not difficult, just confusing, but Foreign Exchange: A Practical Guide to the FX Markets proves that money is much more exciting than anything it buys. This useful book is a whirlwind tour of the world''s largest market, and the tour guide is an expert storyteller, inserting numerous fascinating insights and quirky facts throughout the book. -John R. Taylor, Chairman, CEO and CIO, FX Concepts The book reflects the author''s doctorate from the University of Chicago, several years'' experience as an economics professor, and, most recently, a very successful decade as an executive at a huge international bank. These fundamental ingredients are seasoned with bits of wisdom and experience. What results is a very tasty intellectual stew. -Professor Jack Clark Francis, PhD, Professor of Economics and Finance, Bernard Baruch College In this book, TimTable of ContentsPreface. Acknowledgments. CHAPTER 1: Trading Money. Introduction. Trading Money. The Roles Money Plays. The Major Currencies. Some Interesting Questions. Appendix: Countries, Currencies, and ISO Codes. CHAPTER 2: Markets, Prices, and Marketmaking. What Is a “Market”? What Is a “Price”? Buyers and Sellers. Marketmaking. Summary. CHAPTER 3: Interest Rates. What Are “Interest Rates”? Inflation. Day Count or Day Basis. Compounding. Discounting. Types of Interest Rates. Interest Rates in the Real World. CHAPTER 4: Brief History of Foreign Exchange. Historical Background. The FX Markets Today. The Regulatory Environment and Central Bank Intervention. Summary. CHAPTER 5: The Foreign Exchange Spot Market. The Spot Market. Spot FX Quoting Conventions. Economic Interpretation. Purchasing Power Parity. Cross Rates and Triangular Arbitrage in the Spot Market. The Bid–Ask Spread in Foreign Exchange. Timing. Settlement. Market Jargon. “The Best Arbitrage Around!” CHAPTER 6: Foreign Exchange Forwards. Introduction to Forwards and Forward Pricing. Foreign Exchange Forwards and Forward Pricing. Interest Rate Parity (Covered Interest Arbitrage). FX Spot–Forward Arbitrage. FX Forward Price Quotes and Forward Points. Timing. Off-Market Forwards. Foreign Exchange Forwards in the Real World. CHAPTER 7: Foreign Exchange Futures. Background. Futures versus Forwards. Foreign Exchange Futures Contract Specifications. Margin. Why Use Futures? Options on FX Futures. Summary. CHAPTER 8: Foreign Exchange Swaps or Cross-Currency Swaps or Cross-Currency Interest Rate Swaps or . . . . Introduction. FX Spot-Forward Swaps. Cross-Currency Swaps or FX Cross-Currency Interest Rate Swaps or FX Bond Swaps. Summary. CHAPTER 9: Foreign Exchange Options. Option Basics. Equity Options. Put-Call Parity with Equity Options. In-the-Money, At-the-Money, and Out-of-the-Money. Theoretical Option Value and Option Risk Measures (“The Greeks”). Foreign Exchange Options. Put-Call Parity in Foreign Exchange. Perspective Matters. FX Option Premium. Volatility. Uses and Strategies. Appendix: Theoretical Option Valuation. The Binomial Model. The Black–Scholes/Garman–Kohlhagen Model. The Garman–Kohlhagen Option Risk Measures or “Greeks”. CHAPTER 10: Exotic Options and Structured Products. What Is an Exotic Option? Nonstandard Options. Digital or Binary Options. Barrier Options. Other Exotic Options. FX-Linked Notes. CHAPTER 11: The Economics of Exchange Rates and International Trade. Money versus Currency. Types of FX Exposures. Fixed versus Floating Exchange Rates. Implications of Monetary Policy. Trade Deficits: A Curse or a Blessing. Politics and Economics. CHAPTER 12: Currency Crises. The End of Bretton Woods. Bankhaus Herstatt. The ERM Crisis of 1992. The Asian Crisis of 1997. The Russian Crisis of 1998. The Turkish Lira Crisis of 2001. The Argentinean Peso Crisis of 2002. Summary. CHAPTER 13: Technical Analysis. Introduction. What Is Technical Analysis? Methods of Technical Analysis. Technical Analysis in Foreign Exchange. Technical Analysis Today. Summary. CHAPTER 14: Where Do We Go From Here? CHAPTER 15: Conclusion. APPENDIX. Precious Metals. Answers to the Chapter Exercises. Notes. References. About the Author. Index.

Read more less

Book SynopsisA new, updated edition of the successful job hunter?s classic In this new Third Edition of The Five-Minute Interview, career guru Richard Beatty demonstrates how skillfully questioning an employer can establish an applicant as the best person for a position.Table of ContentsIntroduction. Types of Interview. Interview Techniques. Personal Inventory. Common Interview Questions. Basic Interview Strategy. The Five-Minute Concept. The Five-Minute Interview. Implementing the Five-Minute Concept. The "Voids" Strategy. The "Ideal Candidate" Strategy. The "Key-Problems-and-Challenges" Strategy. Avoiding Interview Disaster. Organizational Compatibility. The Trend toward Competency-Based Interviewing. Surviving Behavior-Based Interviews. Questions You'll Need to Ask. Interview Tips--Do's and Don'ts. Resumes That Win Interviews. Index.

Read more less

Book SynopsisIf you're finding yourself tied down by piles of paperwork, endless unanswered emails and thousands of to-do lists, then this is the book for you! Become a more efficient, effective and productive you with Time Management For Dummies- your one-stop guide to taking control of your life.Trade Review"The book has timesaving ideas on anything from organising your desk to making the most of business meetings and delegating." (Sussex Express, October 3, 2008)Table of ContentsIntroduction 1 Part I: What Is Time Management? 7 Chapter 1: Replacing Bad Time Habits with Good Ones 9 Chapter 2: Getting On with the Task in Hand 19 Part II: Getting Your Time in Order 43 Chapter 3: Putting Everything in Its Place 45 Chapter 4: Organising Your Time and Your Tasks 57 Chapter 5: Setting Your Boundaries 73 Part III: Organising the Work You Do 85 Chapter 6: Making the Most of Meetings 87 Chapter 7: Saving Time by Organising Your Paperwork 97 Chapter 8: Dealing with Your Emails 109 Chapter 9: Handling Phone Calls 119 Chapter 10: Dealing with Distractions and Interruptions 135 Chapter 11: Perfecting the Art of Delegation 145 Part IV: Working from Home 155 Chapter 12: Finding a Time-Efficient Work Style at Home 157 Chapter 13: Setting Up Your Home Office 167 Part V: Looking at the Bigger Picture 179 Chapter 14: Your Money or Your Life 181 Chapter 15: Looking After Yourself 191 Chapter 16: Taking Time for Fun and Friends 205 Part VI: The Part of Tens 215 Chapter 17: Ten Ways to Be More Productive in Your Slack Time 217 Chapter 18: Ten Time-Saving Gadgets 225 Index 233

Read more less

Book SynopsisThis compilation of original essays by an international cast of economists, regulators and industry practitioners analyzes some of the major issues now facing postal and delivery services throughout the world as competition from information and communication technologies (ICT) has increased. Competition has become increasingly important in the postal sector for some time in the form of alternative entrants providing mail delivery. However, the competition from ICT in the form of email and instant messaging, the Internet, Facebook and other forms of social networking and portable wireless devices such as the iPad and Kindle may be even more significant. Mail volumes are falling and the economies of scale that have made possible daily deliveries to every address are being eroded. This book assesses volume these declines resulting from this so-called `eSubstituion' and looks at the ways the postal sector can adapt to the rapid changes resulting from ICT. The impact of electronic invoicing on transactions mail, and the impact on bulk mail of electronic forms of advertising are examined. Strategies, including pricing and access policies, are discussed in the context of the increasing impact of ICT. A rethinking of the role of mail in an electronic age is taking place and this book provides the cutting-edge of this rethinking and the attempts of POs to reinvent themselves while continuing to meet the public's expectation of continuing ubiquitous daily deliveries of traditional mail products. Undergraduate and postgraduate students and researchers in regulation, competition law, innovation and public sector economics along with institutional libraries and industry professionals will find this volume informative and useful.Table of ContentsContents: Preface 1. Competitive Strategies under FMO and Intermodal Competition Michael A. Crew and Paul R. Kleindorfer 2. Invoicing in 16 European Countries Kari Elkelä 3. Does the Level of Price Elasticity Change with the Progression of Substitution? Heikki Nikali 4. Understanding the Impact of E-Substitution on Letter Mail Volumes: A Multi-Country Panel Study Meloria Meschi, Matthew Cherry, Carla Pace and Milena Petrova 5. The Future of the Portuguese Postal Sector and the Role of CTT Alberto Pimenta and António Manuel Amaral 6. Optimal Pricing for Mail and Welfare Implications in a Communications Market Philippe De Donder, Helmuth Cremer, Paul Dudley and Frank Rodriguez 7. UK Letter Mail Demand: A Content-based Time-series Analysis Using Overlapping Market Survey Statistical Techniques Catherine Cazals, Jean-Pierre Florens, Leticia Veruete-McKay, Frank Rodriguez and Soterios Soteri 8. Postal Markets and Electronic Substitution: Implications for Regulatory Practices and Institutions in Europe Martin Maegli, Christian Jaag, Martin Koller and Urs Trinkner 9. How Many Outlets if the USP Does Not Face Any USO? A Cross-country Comparison Claire Borsenberger, Denis Joram and Bernard Roy 10. Costing the Universal Service: Evaluating the Demand Response Isabelle Carslake, George Houpis and Christian Strobel 11. State Funding and Cost Sharing of the USO Under the 2008 EU Postal Services Directive Richard Eccles 12. Econometric Models and the Evolution of the French Post Office Network François Boldron, Frédérique Fève, Jean-Pierre Florens, Clémence Panet-Amaro and Christophe Valognes 13. Evaluating the Demand Effects of Reductions in the Frequency of Delivery Service Edward S. Pearsall and Charles L. Trozzo 14. The UK Service Obligation: What Do the Public Think and How Do They Value It? Rob Sheldon and Alison Lawrence 15. Assessing Anti-Competitive Behavior in a Postal Market Mary Davies 16. Price Discrimination in the Postal Sector and Competition Law Damien Geradin 17. Price Discrimination and Price Differentiation Within Direct Mail Felipe Flórez Duncan, Dawn Longman, Leonardo Mautino and Paul Dudley 18. The Economics of Postal Payment Channels and EU Postal VAT Tim Walsh 19. Impact of VAT Exemptions in the Postal Sector on Competition and Welfare Helmut Dietl, Christian Jaag, Markus Lang, Martin Lutzenberger and Urs Trinkner 20. Competition and Regulation in the Italian Postal Market Vincenzo Visco Comandini and Francesca Mazzarella 21. Strategic Responses to Recession: A Comparison of the United States Postal Service to Leading Companies Norma Nieto, Keith Strange and William Takis 22. The United States Postal Service Business Model: Lessons from the American Railroad Industry? David M. Levy and Matthew D. Field 23. Financial Inclusion and Postal Banking: Is the Survival of Posts Also There? José Ansón and Joёlle Toledano 24. The Dual Trend Towards Operational Efficiencies and Social Regulation in European Postal Services Dominique Bailly and Margaux Meidinger 25. Sustainable Growth and the Postal Sector: Universal Service versus Environmental Protection François Boldron, Claire Borsenberger, Helmuth Cremer, Philippe De Donder, Denis Joram and Bernard Roy 26. Offering Sensor Network Services Using the Postal Delivery Vehicle Fleet Michael J. Ravnitzky

Read more less

Book SynopsisIt's well established that interest rates significantly impact the stock market. This is the first book that definitively explores the interest rate/stock market relationship and describes a specific system for profiting from the relationship.Table of ContentsAcknowledgments. Introduction. PART I: Yield Curve Analysis. Chapter 1: Demystifying the Investment World. Chapter 2: Back of the Envelope Forecast Model. Chapter 3: Money Markets Matter. Chapter 4: Long-Term Bonds Give Advance Warning. Chapter 5: Expected Returns for the Stock Market. Chapter 6: Bond Quality Spreads. Chapter 7: Federal Funds Rates. Chapter 8: Summary of Yield Curve Analysis. PART II: Technical Analysis. Chapter 9: Market Breadth: Advancing Issues in the Dow. Chapter 10: The Volatility Index. Chapter 11: The Put/Call Ratio. Chapter 12: Moving Averages. Chapter 13: Using Moving Averages: The MACD Line. Chapter 14: Leverage: Short Positions and Margin Debt. Chapter 15: Summary of Technical Analysis. PART III: Cultural Indicators. Chapter 16: Changing Standards of Feminine Beauty. Chapter 17: Demographics. Chapter 18: Corporate Spending. Chapter 19: War and Rumors of War. Chapter 20: Summary of Cultural Indicators. PART IV: Choosing Investments. Chapter 21: Asset Classes. Chapter 22: Mutual Funds. Chapter 23: Exchange-Traded Funds. Chapter 24: Security Selection. Chapter 25: Final Summary. PART V: Capitalism at Work. Chapter 26: Outrageous Wall Street Stories. Chapter 27: America! America! God Shed His Grace on Thee. APPENDIXES. 2.1 Yield Curves and the S&P 500 Index, 1960–2004. 2.2 Chapter 2 Return Calculations. 3.1 U.S. Treasury Bill Spreads, 1960–2004. 3.2 Chapter 3 Return Calculations. 6.1 Speculative Bond Spreads (Ba1 and Lower Rated), 1991–2003. 7.1 Federal Funds Rates during 1987, 1998, 2001 Bear Markets. 7.2 Chapter 7 Return Calculations. 8.1 Ten-Year Note Total Return Index, 1960–2004. 9.1 All 30 Dow Industrial Stocks Fell on July 19, 2002. 9.2 Chapter 9 Return Calculations. 16.1 Playmate of the Year, S&P 500 Index, and the Russell 2000 Index, 1960–2000. 16.2 Monthly Playmates and the S&P 500 Index, 1982–2004. 19.1 Gross Domestic Product and War, 1800–2004. 19.2 S&P 500 Index and War, 1800–2004. 19.3 War in Iraq and the S&P 500 Index, 1990–1991. 19.4 War in Iraq and the S&P 500 Index, 2002–2003. 19.5 Chapter 19 Return Calculations, 1960–2002. 20.1 Part Three Return Calculations, 1960–2005. 21.1 Changes in Housing Prices, 1970–2004. 21.2 Returns Including Treasury Bills, 1960–2004. 21.3 Year-End Prices of Gold, 1800–2004. 21.4 Returns Including Gold, 1974–2004. 21.5 Euro Exchange Rates and U.S. Business Cycles, 1969–2004. 23.1 Gold and Nasdaq Return Calculations, 1974–2004. 23.2 Nasdaq Composite, 1984–2005. 24.1 Nasdaq and Centex Return Calculations, 1990–2005. 24.2 Nasdaq and Placer Dome Return Calculations, 1990–2005. Sources and Suggested Reading. Index. About the Author.

Read more less

Book SynopsisA comprehensive analysis of how the large corporation has impacted national and global governance. Wilks has made an important contribution to the literature on the changing political and social role of business in contemporary capitalist polities.'- David Vogel, University of California, US'Observers are increasingly realizing that that the large corporation has become one of the main institutions that govern our lives; the market economy, which in principle prevents corporations from possessing political power, today endows them with that power. Stephen Wilks here traces the extraordinarily important implications of this fact, and makes some sober proposals for tackling the problems it creates for democracy. Others have noted this phenomenon; here at last is a thorough study of it - detailed enough to satisfy the standards of social science; worrying enough to command the concern of policy makers; and written in an approachable style to attract the general reader.'- Colin Crouch, University of Warwick, UK'This is a book that needed to be written and Stephen Wilks has the academic understanding and breadth of practical experience to accomplish the task with authority and conviction. This is an important book, not only because it helps to fill a gap in a still under developed literature on the political role of the modern corporation, but because it raises important and disturbing questions about contemporary democracy.'- Wyn Grant, University of Warwick, UKThe large business corporation has become a governing institution in national and global politics. This trail-blazing book offers a critical account of its political dominance and lack of democratic legitimacy.Thanks to successful wealth generation and ideological victories the large business corporation has become an effective political actor and has entered into partnership with government in the design of public policy and delivery of public services. Stephen Wilks argues that governmental and corporate elites have transformed British politics to create a 'new corporate state' with similar patterns in the USA, in competitor economies - including China - and in global governance. The argument embraces multinational corporations, corporate social responsibility, corporate governance and the inequality generated by corporate dominance.The crucial analysis presented in this ground-breaking book will prove invaluable for academics, researchers and both under- and postgraduate students with an interest in the role of the corporation in politics and society across a wide range of fields including business and management (business ethics), politics, political economy, sociology, corporate governance and strategy.Contents: Preface 1. The Genesis of a Governing Institution 2. The Corporation as a Political Actor 3. Globalisation and the Enhanced Power of Multinational Corporations 4. Corporate Power in the UK: The Rise of the Corporate Elite 5. The Politics of the New Corporate State 6. Partnership and Policy in Britain s New Corporate State 7. Multinational Corporations as Partners in Global Governance 8. Corporations, Culture and Accountability 9. How Persuasive is Corporate Social Responsibility? 10. The Explosion of Interest in Corporate Governance 11. Conclusion: Fairy-tales, Facts, Foci and Futures Bibliography IndexTrade ReviewI consider this book to be an outstanding contribution to the study of the power of large business corporations; it takes a fresh perspective by making fruitful connections between (1) new institutionalism and political economy, (2) the domestic and transnational levels of corporate power and governance, and (3) different key corporate political agendas like CSR and corporate governance. --Martin Fougère, Hanken School of Economics, FinlandIn a much-needed and important overview and analysis of the field that should appeal to students of political science and corporate law, Wilks argues the forces that created the corporation have ''unleashed new autocrats, immune from effective political control''. His argument in The Political Power of the Business Corporation is that it is impossible to understand the ''structural dependence'' between the state and the corporation without studying the corporation in its mould as a political actor. --LSE Review of BooksTable of ContentsContents: Preface 1. The Genesis of a Governing Institution 2. The Corporation as a Political Actor 3. Globalisation and the Enhanced Power of Multinational Corporations 4. Corporate Power in the UK: The Rise of the Corporate Elite 5. The Politics of the New Corporate State 6. Partnership and Policy in Britain’s New Corporate State 7. Multinational Corporations as Partners in Global Governance 8. Corporations, Culture and Accountability 9. How Persuasive is Corporate Social Responsibility? 10. The Explosion of Interest in Corporate Governance 11. Conclusion: Fairy-tales, Facts, Foci and Futures Bibliography Index

Read more less

Book SynopsisWhat’s wrong with buying regular coffee? Does Fair Trade necessarily mean ethical trade? What impact can consumers have on global economics? Fair Trade: A Beginner’s Guide reveals why Fair Trade means more than just bananas, coffee, and chocolate. Author and activist Jacqueline DeCarlo explains the principles behind Fair Trade and its development into a powerful economic tool. Packed with inspiring ways to make a difference, this book will encourage readers of all backgrounds to help end poverty,environmental destruction, and human exploitation.Trade Review"A valiant effort to fill an umet need in providing people a fairly inviting primer on fair trade." * Green LA Girl *

Read more less

Book SynopsisSince making his journalistic debut breaking into Piers Morgan’s office, BBC foreign correspondent Nick Bryant has rattled Donald Rumsfeld, had tea with President Karzai, and lunched with the Tamil Tigers. Now casting a sideways glance at his own profession, Bryant divulges the day-to-day realities of life in ‘Correspondentland’ – its glamour, its quirks, and its sometimes unsavoury practices. Whether in Washington DC, offering a window onto American politics as no insider can, reporting from a slum in India, or revealing why the BBC delayed the news of Princess Diana’s death, Bryant’s perspective is inimitable and always insightful. Part memoir, part travelogue, part exposé, this is an unmissable and unique view into the world of modern reporting, and an intimate portrait of the countries Bryant has come to know.Trade ReviewBryant is a genuine rarity: a Brit who understands America. * Washington Post *Outstanding. * Sydney Morning Herald *Refreshing ... Correspondentland strikes the right balance of observation and insight, skilfully leavened with a helping of humour and a pinch of self-deprecation. * The Australian *

Read more less

Book Synopsis"In this. often hilarious new book, Bethune tells how he approached his turnaround challenges. "-Fortune ". in an age where managing seems increasingly complicated, some of Bethune's prescriptions are refreshingly straightforward. "-BusinessWeek.Trade ReviewIn his new book FROM WORST TO FIRST, Continental Airlines CEO Gordon Bethune tells how he led Continental's transformation into an award-winning carrier after years as an unprofitable airline that angered employees and customers.-USA Today "Some of Bethune's prescriptions are refreshingly straightforward... Bethune includes some fresh examples of his plain-spoken management style."-Business WeekTable of ContentsHOW WE CLIMBED FROM WORST TO FIRST. Is This Any Way to Run an Airline? The Last Suppers, or Whose Problem Is It? Fly to Win, or You Can Make a Pizza So Cheap Nobody Wants to Eat It. Fund the Future, or If There Ain't No Funds, There Ain't Gonna Be No Future. Make Reliability a Reality, or It's Time to Act Like a Real Airline. Working Together, or Which Part of This Watch Don't You Think We Need? Success Has No Autopilot. A FLIGHT PLAN FOR SUCCESS. How the Sickest Patients Need the Best Doctors, and Concerning Tapeworms. Nobody Loses When the Whole Team Wins. Keeping the Lines of Communication Open. Predictability, or the Value of a Zippo. What Gets Measured Gets Managed. Crop Duster's Son. Why You Just Read This Book. Acknowledgments. Index.

Read more less

Book SynopsisAs the first comprehensive treatment of Classical economics from a modern Austrian perspective, this important history of nineteenth century economic thought discusses the key members of each school and reassesses their work. Professor Rothbard's approach offers new perspectives on both Ricardo and Say and their followers. The author suggests that Ricardianism declined after 1820 and was only revived with the work of John Stuart Mill. The book also resurrects the important Anglo-Irish school of thought at Trinity College, Dublin under Archbishop Richard Whately. Later chapters focus on the roots of Karl Marx and the nature of his doctrines, and laissez-faire thought in France including the work of Frederic Bastiat. Also included is a comprehensive treatment of the bullionist versus anti-bullionist and the Currency versus banking School controversies in the first half of the nineteenth century, and their influence outside Great Britain.Tracing economic thought from Smith to Marx, this book is notable for its inclusion of all the important figures in each school of thought and for assessing their theories in religious, political, philosophical and historical context. Economic Thought before Adam Smith, the first volume of Professor Rothbard's history of economic thought from an Austrian perspective, is also available.Trade Review'Rothbard's two-volume history of economic thought will inspire much fruitful discussion . . . Works that combine so much scholarship, clarity, freshness, and courage have become rare in economics.' -- Paul Heyne, The Independent Review'. . . the magnitude of Rothbard's achievement was such that his legacy is assured; his contribution to the cause of liberty in America will not only endure but continue to grow in stature. As an economist, he succeeded in firmly establishing the Austrian school of economics in America, expanding and refining the legacy of his own mentor, the great Ludwig von Mises.' -- Justin Raimondo, Chronicles'. . . an extraordinarily lively and provocative book. The world would be a poorer place without this stimulating and combative book. . .' -- D. P. O'Brien, The Manchester School'. . . it provides an extremely wide-ranging treatment of the periods and topics it covers. . . . this is a controversial book, written from a clear-cut standpoint. . . . an extremely exciting, even brilliant book.' -- Roger E. Backhouse, History of Economic Thought'To say that Murray Rothbard wrote with a polemical flair is an understatement of astonishing proportions. . . . The volumes are beautifully produced by Edward Elgar and anyone interested in Rothbard's thought, the history of economic liberalism, and the history of economic thought in general, will want these volumes in their personal collection. An Austrian Perspective on the History of Economic Thought is vintage Rothbard, which means that the volumes are very readable, always unique in interpretation. . . . In short Rothbard's An Austrian Perspective on the History of Economic Thought is a major contribution to the history of economic thought in general, and to Austrian economics in particular, and it deserves a wide circulation. It ranks with the contributions to intellectual history - not as a textbook of the wrong opinions of dead men, but as an original theoretical work whose intellectual story, if listened to, would surely overturn the received wisdom of our day and lead to a major recasting of the disciplines of economics and of political economy.' -- Peter J. Boettke, Economic Affairs'Murray Rothbard's two volumes are a monument of twentieth century scholarship.' -- David Gordon, The Mises Review'Rothbard's treatise makes a good case for the study of economic thought and provides a good introduction to Austrian economics by showing its links with earlier thinkers. . . friend and foe alike will benefit from Rothbard's atypical approach. His discussions of every thinker are enriched with insights on philosophy, history, religion, political movements, and the philosophy of science. The two volumes are jam-packed with information and research ideas.' -- Mark Thornton, Southern Economic JournalTable of ContentsContents: 1. J.B. Say: The French Tradition in Smithian Clothing 2. Jeremy Bentham: The Utilitarian as Big Brother 3. James Mill, Ricardo and the Ricardian System 4. The Decline of the Ricardian System, 1820–48 5. Monetary and Banking Thought, I: The Early Bullionist Controversy 6. Monetary and Banking Thought, II: The Bullion Report and the Return to Gold 7. Monetary and Banking Thought, III: The Struggle Over the Currency School 8. John Stuart Mill and the Reimposition of Ricardian Economics 9. Roots of Marxism: Messianic Communism 10. Marx’s Vision of Communism 11. Alienation, Unity and Dialectic 12. The Marxian System, I: Historical Materialism and the Class Struggle 13. The Marxian System, II: The Economics of Capitalism and its Inevitable Demise 14. After Mill: Bastiat and the French Laissez-Faire Tradition Bibliographical Essay

Read more less

Book SynopsisThis is a book written specifically for the manager, supervisor or other professional needing greater understanding and skill in counselling. Specialist training in this area of work is often complex and time consuming, going beyond what is essential for most workplace counselling situations. Bringing over ten years of experience working as both counsellor and as a trainer of counselling in industry, David focuses on the essentials of workplace advice and guidance, basing his book on his highly successful 'Counselling in the Workplace' courses. The book offers a careful balance between theory, skills and practical examples to help the beginner or the partly-experienced in providing a realistic service for a range of counselling situations. It covers: a comprehensive counselling methodogy; how to develop the most useful counselling attitude; skills in gaining rapport, questioning and information gathering; assessing the counselling needs of the 'client'; differences between supportive, problem solving and therapeutic counselling.

Read more less

Book Synopsis"Can We Start Again?" is a practical guide to the use of NLP in specific business contexts such as presentations, public speaking, and negotiation. It explains the "science" of NLP in layman's terms, supported with numerous examples and anecdotes, and provides an easy-to-use framework for development and implementation of the skills necessary to put NLP into practice. This book is supported by John Grinder, the official co-founder of NLP, and a major figure on the international business circuit.

Read more less

Book SynopsisMore than a decade ago, a group of bestselling authors, thought leaders and management experts-among them Marshall Goldsmith, Beverly Kaye and Ken Shelton-met to share their defining moments on leadership with one another. So taken were they with each other's stories that an annual tradition of trading leadership secrets was established. A recurring truth emerged: great leaders seize the opportunity to learn, again and again. Learn Like a Leader brings together these remarkable stories of learning and provides a close look at how top leaders-including Jim Collins, Warren Bennis and Dave Ulrich-were able to grow their careers, overcome setbacks and soar to the top. Offering profound lessons from key learning moments in the lives and careers of the contributors, Learn Like a Leader conveys the power of storytelling in teaching, training and mentoring.Trade ReviewSome of our greatest contemporary leaders have shared their leadership wisdom and experience in this book. Read and reread each story and you will discover what it is to Learn Like a Leader! -- Frances Hesselbein, President and CEO, Leader to Leader Institute and former CEO, Girl Scouts of the USAIf good leaders are good storytellers—and they are—then pull up your favorite chair to hear the voices of these top leadership experts. The tales of turning points in their lives—so vividly told here—will inspire, entertain and instruct us all. -- John Alexander, executive coach and former President, Center for Creative LeadershipA must-read for anyone interested in leadership, management, organizational design or personal development, this inspiring collection of stories will enable individuals and groups to find deeper meaning in the work they do. * Publishers Weekly *This book is full of powerful stories by leaders who teach leaders. -- Norm Smallwood, coauthor, The Leadership Code and Leadership BrandA remarkable collection of inspiration, wisdom, and insight from the true luminaries in our field. The lessons shared in this book are not to be missed! -- Marc Effron, president, The Talent Strategy Group

Read more less

Book SynopsisAvailable in paperback for the first time, this new updated and revised second edition of Consumerology: The Truth About Consumers and the Psychology of Shopping contains a new preface and epilogue, in which Philip Graves reveals the myriad tricks and psychological games high street shops play on consumers; the ways in which we are manipulated into buying things we don't want; the ways in which we deceive ourselves; and the cutting edge behavioural science being used to change our habits to even more significant degrees.Trade ReviewFascinating stuff. -- Steve Wright, BBC Radio 2Thought-provoking stuff. * The Scotsman *Graves does more than just show marketers the error of their ways. He shows them a path to better insight. * Director Magazine *A fascinating romp through the psychological underpinnings of consumer behaviour: risk aversion, safety in numbers, scarcity value and priming. It's well written, accessible and entertaining, yet thought provoking. -- Alan Giles, Fellow of The Marketing Society and Associate Fellow, Said Business School, University of OxfordA good read. * Library Journal *Consumerology is a publishing phenomenon. * Cambridge Business Magazine *Consumer.ology is a refreshingly iconoclastic skewer through the heart of traditional market research methods and reason. Graves' peppering of psychological theory with pithy anecdotes of misguided consumer successes and failures is bound to at once ruffle feathers and get heads nodding within marketing and innovation circles. -- Blake H. Glenn, Senior Inventor, ?What If!This is an eye-opening, thoroughly researched and tightly argued book. It will alarm some, enrage others and state the obvious for many. -- Danny Flamberg * Manhatten Marketing Maven *There are lots of great anecdotes and examples in this excellent book. -- Faris Yakob * Talent imitates, genius steals' blog *This is a fascinating book which might change your view about market research forever! The book offers series of factors, which if considered carefully, can actually improve the accuracy of research: though you'll never look at research in quite the same way! This book is a real eye opener and I would recommend it for any manager at any stage in their career. * Chartered Management Institute *

Read more less

Book SynopsisThis book deals with methods and models of microeconometrics, the statistical modeling of behavioral relationships based on data from sample surveys or actual or quasi-social experiments. The book is oriented to the graduate student and researcher using such data. The level of the book is post-first year PhD economics.Trade Review'This book presents an elegant and accessible treatment of the broad range of rapidly expanding topics currently being studied by microeconometricians. Thoughtful, intuitive, and careful in laying out central concepts of sophisticated econometric methodologies, it is not only an excellent textbook for students, but also an invaluable reference text for practitioners and researchers.' Cheng Hsiao, University of Southern California'I wish Microeconometrics was available when I was a student! Here, in one place - and in clear and readable prose - you can find all of the tools that are necessary to do cutting-edge applied economic analysis, and with many helpful examples.' Alan Krueger, Princeton University'Cameron and Trivedi have written a remarkably thorough and up-to-date treatment of microeconometric methods. This is not a superficial cookbook; the early chapters carefully lay the theoretical foundations on which the authors build their discussion of methods for discrete and limited dependent variables and for analysis of longitudinal data. A distinctive feature of the book is its attention to cutting-edge topics like semiparametric regression, bootstrap methods, simulation-based estimation, and empirical likelihood estimation. A highly valuable book.' Gary Solon, University of Michigan'The empirical analysis of micro data is more widespread than ever before. The book by Cameron and Trivedi contains a superb treatment of all the methods that economists like to apply to such data. What is more, it fully integrates a number of exciting new methods that have become applicable due to recent advances in computer technology. The text is in perfect balance between econometric theory and empirical intuition, and it contains many insightful examples.' Gerard J. van den Berg, Free University, Amsterdam, The Netherlands'… it is well organised and well written … the authors are to be congratulated on this sure-footed addition to the econometrics literature.' The Times Higher Education SupplementTable of Contents1. Introduction; 2. Causal and non-causal models; 3. Microeconomic data structures; 4. Linear models; 5. ML and NLS estimation; 6. GMM and systems estimation; 7. Hypothesis tests; 8. Specification tests and model selection; 9. Semiparametric methods; 10. Numerical optimization; 11. Bootstrap methods; 12. Simulation-based methods; 13. Bayesian methods; 14. Binary outcome models; 15. Multinomial models; 16. Tobit and selection models; 17. Transition data: survival analysis; 18. Mixture models and unobserved heterogeneity; 19. Models of multiple hazards; 20. Models of count data; 21. Linear panel models: basics; 22. Linear panel models: extensions; 23. Nonlinear panel models; 24. Stratified and clustered samples; 25. Treatment evaluation; 26. Measurement error models; 27. Missing data and imputation; A. Asymptotic theory; B. Making pseudo-random draw.

Read more less

Book SynopsisThe highly acclaimed dual biography of father and son Tim and Jeff Buckley, two of the most enduring musical icons of the late 20th-century When Jeff Buckley drowned in 1997, the music world was shaken to its foundations, not least because of the echoes of his father Tim’s demise. He too had been a brilliant and innovative musician with an extraordinary five-octave voice; and he too had died young, twenty-eight in fact, after an accidental drugs overdose. But there the similarities end. Jeff hardly knew Tim, spending little more than a few weeks with him as a boy. Their careers were very different, Tim releasing eight albums in his lifetime, including the beautiful HappySad and the extraordinary and still out-there Starsailor, while Jeff released just one – the brilliant Grace, generally acknowledged as one of the great albums of the 1990s. More than just a biography of two musicians, Dream Brother is the story of what happens when The Business hooks up with The Artist, ultimately to neither’s benefit.Trade Review‘Are the Buckleys the Kennedys of rock ‘n’ roll – talented but cursed?…A highly accomplished, dual biography by the well-respected writer David Browne has dug deep into both men's lives and the entire Buckley family history to throw some light on this enigmatic tale. Extensively researched and featuring previously unpublished letters and diaries, Dream Brother does a great service to the legacy of these two talented musicians.’ Irish Times ‘David Browne is a sensitive and committed writer eminently qualified to write the book his subjects so richly deserve…There is a wealth of detail and a series of memorable vignettes which will fascinate those who have embraced “Starsailor” and “Blue Afternoon” or “Grace and Live At Sin-E” as part of their lives.’ Uncut ‘A rich and moving portrait of two damaged, gifted people.’ Esquire

Read more less

Book SynopsisA panoramic reinterpretation of global history, this title traces the emergence and development of the modern world from the sixteenth to the twentieth century.Trade Review"However one casts up the balance-sheet on Wallerstein’s second volume, his effort commands respect and justifies interest in the volumes to follow." * Society *"An exciting and highly intelligent book. . . . The staggering pace at which Wallerstein moves over different levels of explanation, and skillfully combines them into his argument, deserves admiration." * History *"In this age of high specialization, Wallerstein's ambitious but judicious synthesis will command the respect of any scholar who has tried to grapple with the peculiarly intractable problems of this period. . . . the book is shot through with shrewd and often stimulating comment." * Journal of Modern History *Table of ContentsList of Illustrations Acknowledgments Prologue to the 2011 Edition Introduction: Crisis of the seventeenth century? 1. The b-phase 2. Dutch hegemony in the world economy 3. Struggle in the core—phase i: 1651–1689 4. Peripheries in an era of slow growth 5. Semipheripheries at the crossroads 6. Struggle in the core—phase ii: 1689–1763 Bibliography Index

Read more less

Book SynopsisA panoramic reinterpretation of global history, this title traces the emergence and development of the modern world from the sixteenth to the twentieth century.Trade Review"A work in the grand historical tradition...bold in its thrust....many readers will find this a contentious and unsettling work. But it is contentious and unsettling in ways healthful for the normal practice of economic history." * Journal of Economic History *"Wallerstein's work is one of those rare examples of an intellectual project that transforms the scholarly map. That anthropology, sociology, history, and political science in their present forms cannot be discussed without reference to the project remains Wallerstein's greatest achievement." * American Anthropologist *"From the first page we are engaged by a formidable intellect and relentless researcher. He is someone to take very seriously on details as well as on the generality. He has a strong sense of international interconnectedness (which he virtually invented in our era). . . . Compared to the provincialism of so many historians, Wallerstein's breadth of vision is compellingly appropriate." * Contemporary Sociology *Table of ContentsList of Illustrations Acknowledgments Prologue to the 2011 Edition 1. Industry and bourgeoisie 2. Struggle in the core—phase iii: 1763–1815 3. The incorporation of vast new zones into the world-economy: 1750–1850 4. The settler decolonization of the Americas: 1763–1833 Bibliography Index

Read more less

Book SynopsisAs more and more people join the do-it-yourself revolution, they are breathing new life into many time-honored skills and crafts. Blacksmithing is among the trades that are enjoying a resurgence for both practical and artistic uses, yet there isn't an abundance of readily accessible information available to beginning blacksmiths to help them get started and understand the craft. Author Ryan Ridgway, a veterinarian and blacksmith with more than 15 years of metalworking experience, hopes to fill that void with this comprehensive volume geared toward answering the many questions that new blacksmiths often have. By explaining the physics of moving metal, the different styles of anvils and forges, and alternative fuel sources, Ridgway sets his book apart from less detailed volumes. Forty practical, easy-to-follow projects are presented, showing aspiring blacksmiths how to make tools, such as hammers and chisels; farm implements, such as gate latches and hoof picks; and items for home use

Read more less

Book SynopsisTraces the emergence and development of the modern world from the sixteenth to the twentieth century. This title encompasses the nineteenth century from the revolutionary era of 1789 to the First World War.Trade Review"Wallerstein offers a timely topic that answers our dilemmas about modern society and the historical sense of the Western civilization." Theory & Society "In this new volume [Wallerstein] answers critics who complain that he pays little attention to culture... Definitely worth reading." Choice "A fresh look at global history ... tracing the evolution of contemporary political ideologies from the 18th to the 20th centuries." -- Benjamin W. Gittelson Columbia College Today "Provocative... Radically original." -- Jennifer Pitts New Left ReviewTable of ContentsList of Illustrations Preface: On Writing about the Modern World-System 1. Centrist Liberalism as Ideology 2. Constructing the Liberal State, 1815--1830 3. The Liberal State and Class Conflict, 1830--1875 4. The Citizen in a Liberal State 5. Liberalism as Social Science 6. The Argument Restated Bibliography Index

Read more less

Book SynopsisBuilding on the latest research in brain science, emotional intelligence, and organizational theory, an award-winning communication and organizational strategist answers questions about the true definition of empathy. This groundbreaking exploration into business productivity and office management offers both real-world insights and practical ways to build transformative empathy skills organization-wide. It shows how learning about and teaching empathy in the workplace can improve productivity, innovation, and profitability. The guide also provides an innovative framework to help leaders meet the six universal needs of the organization itself while also respecting those of individual employees and customers.Trade Review" The Empathy Factor at Work provides compelling evidence that empathy is a critical element for organizational success. It outlines a powerful process for creating empathic connections within individuals and among teams as well as with customers. Marie Miyashiro shows how to blend the heart and mind for superior performance at all levels of an organization." -Peggy Milford, former CEO, US West Business Resources

Read more less

Book Synopsis

Read more less

Book SynopsisIn this series of essays, Ayn Rand presents her stand on the persecution of big business, the causes of war, the default of conservatism, and the evils of altruism.The foundations of capitalism are being battered by a flood of altruism, which is the cause of the modern world's collapse. This is the view of Ayn Rand, a view so radically opposed to prevailing attitudes that it constitutes a major philosophic revolution. Here is a challenging new look at modern society by one of the most provocative intellectuals on the American scene.   This edition includes two articles by Ayn Rand that did not appear in the hardcover edition: “The Wreckage of the Consensus,” which presents the Objectivists’ views on Vietnam and the draft; and “Requiem for Man,” an answer to the Papal encyclical Progresso Populorum.

Read more less

Book SynopsisThe Perfectionist's Handbook teaches the art of being an Adaptive Perfectionist, someone who stands out and gets bigger playoffs: greater productivity with less effort, more energy, and balance in your work and life Jeff Szymanski's strategies help you function more effectively to better help you reach your goals. .Table of ContentsAcknowledgments viii Introduction x Part I Understanding Your Perfectionism 1 Chapter 1 Definitions and Types of Perfectionism 3 Chapter 2 Building Your Perfectionism Profile 13 Chapter 3 Insight Doesn’t Always Lead to Change 31 Part II Maximizing Healthy Perfectionism 53 Chapter 4 Wanting Things to Be Perfect May Not Be the Problem 55 Chapter 5 The Lesson of Diminishing Returns: Learn to Analyze Your Effort 71 Chapter 6 Translating Mistakes into Strategic Experimentation 87 Chapter 7 An Unexamined Life: Focus on Your Top 10 List 105 Chapter 8 Even Jesus Needed Disciples: The Value of Others 125 Chapter 9 All Work and No Play: Why It’s Important to Refuel and Refresh 147 Chapter 10 Putting It All Together 169 Bibliography 185 Index 191

Read more less

Book SynopsisIn an online and social media world, measurement is the key to success If you can measure your key business relationships, you can improve them. Even though relationships are fuzzy and intangible, they can be measured and managed-with powerful results. Measure What Matters explains simple, step-by-step procedures for measuring customers, social media reputation, influence and authority, the media, and other key constituencies. Based on hundreds of case studies about how organizations have used measurement to improve their reputations, strengthen their bottom lines, and improve efficiencies all around Learn how to collect the data that will help you better understand your competition, do strategic planning, understand key strengths and weaknesses, and better respond to customer preferences Author runs a successful blog and serves as a measurement consultant to companies such as Facebook, Southwest Airlines, Raytheon, and Allstate Table of ContentsForeword Larissa A. Grunig and James E. Grunig. Preface. Part 1 Not Your Father's Ruler. Chapter 1 You Can Now Measure Everything, but You Won't Survive Without the Metrics that Matter to Your Business. Chapter 2 How to Get Started. Chapter 3 Seven Steps to the Perfect Measurement Program: How to Prove Your Results and Use Your Results to Improve. Chapter 4 Yes, You Can Afford to Measure: Choosing the Right Measurement Tool for the Job. Part 2 How to Measure What People Are Saying About You Online and Off. Chapter 5 How to Measure Marketing, Public Relations and Advertising in a Social Media World. Chapter 6 How to Use Numbers to Get Closer to Your Customers. Chapter 7 Measuring the Impact of Events, Sponsorships, and Speaking Engagements. Chapter 8 How to Measure Influencers and Thought Leadership. Chapter 9 Measuring Relationships with Your Local Community. Chapter 10 Measuring What Your Employees Think. Chapter 11 Threats to Your Reputation: How to Measure Crises. Chapter 12 Measuring Relationships with Salespeople, Channel Partners, and Franchisees. Chapter 13 Measurement for Nonprofits. Chapter 14 Measure What Matters in Higher Education: How to Get an A in Measurement. Epilogue: Whither Measurement? Appendix 1: The Grunig Relationship Survey. Appendix 2: Measurement Resources. Glossary. References. Index.

Read more less

Book SynopsisFilled with case studies from firms such as GT Automotive, GE Healthcare China, Vale, Dominos, Swiss Re Americas Division, and Polar Bank, among others, this book (written by Dan Denison and his co-authors) combines twenty years of research and survey results to illustrate a critical set of cultural dynamics that firms need to manage in order to remain competitive. Each chapter uses a case as a means to illustrate an important aspect of culture change focusing on seven common culture-change dilemmas including creating a strategic alignment, keeping strategy simple, and more.Table of ContentsForeword by Edgar H. Schein ix Preface xiii 1. Building a High-Performance Business Culture 1 2. Supporting the Front Line 25 3. Creating Strategic Alignment 49 4. Creating One Culture Out of Many 71 5. Exporting Culture Change 91 6. Building a Global Business in an Emerging Market 113 7. Building a Global Business from an Emerging Market 133 8. Building for the Future: Trading Old Habits for New 153 Appendix: Denison Organizational Culture Survey: Overview and Resource Guide 173 Notes 195 Acknowledgments 205 The Authors 209 Index 211

Read more less

Book SynopsisA how to guide to avoiding the mistakes ineffective financial advisors most often make Based on a 15-year consulting program that author Steve Moore has led for financial advisors, Ineffective Habits of Financial Advisors (and the Disciplines to Break Them): A Framework for Avoiding the Mistakes Everyone Else Makes details proven techniques which allow advisors to transform their business into an elite practice: business analysis, strategic vision, exceptional client service, and acquiring high net worth clients. Told through the story of a purely fictional and completely average financial advisor, each chapter begins with an ineffective habit that is then countered with a discipline that improves business results and adds value. The book Details a step-by-step strategy for working through current clients, rather than relying on cold calling to form new relationships Includes anecdotes collected through both personal experience and storiesTable of ContentsForeword x Introduction: Setting the Stage xiii Business Disciplines xvii Ineffective Habits of Financial Advisors and the Disciplines to Break Them xviii The Framework of the Book xxi Insights xxi Decisions xxiii Actions xxiv Acknowledgments xxv Chapter 1 Stop Living Their Dream and Start Living Your Dream 1 The First Ineffective Habit: Living Their Dream 1 The First Discipline: Start Living Your Dream 3 Insights 4 Purpose: The Primary Reason for the Work You Do 4 Business Goals: Specific Objectives That Support Your Purpose 6 Guiding Principles: The Rules That Guide Daily Decision Making 23 Vivid Description: A Narrative of the Business Success You Intend to Create 29 Decisions 32 Determining Your Purpose 32 Determining Your Business Goals 33 Determining Your Guiding Prinicples 33 Determining Your Vivid Description 33 Determining How You Plan to Keep the Dream Alive 34 Actions 35 Chapter Summary 37 Chapter 2 Stop Focusing on Quantity of Clients and Start Focusing on Quality of Clients 41 The Second Ineffective Habit: Focusing on Quantity of Clients 41 The Second Discipline: Start Focusing on Quality of Clients 43 Insights 43 Target Market 44 Service Focus 51 Competitive Differentiation 51 Decisions 60 The Common Sense Principle 60 Actions 61 Chapter Summary 62 Chapter 3 Stop Hoarding Unprofitable Clients and Start Disengaging Unprofitable Clients 65 The Third Ineffective Habit: Hoarding Unprofitable Clients 65 The Third Discipline: Start Disengaging Unprofitable Clients 67 Insights 68 Segment 1: The 20 to 40 Percent That Represents 1 Percent of Revenue 73 Segments 2 and 3: Others You Are Considering for Disengagement 77 Decisions 81 Actions 81 Chapter Summary 83 Chapter 4 Stop Providing Only Investment Advice and Start Providing Wealth Management Advice 85 The Fourth Ineffective Habit: Providing Only Investment Advice 85 The Fourth Discipline: Start Providing Wealth Management Advice 87 Insights 87 Start Providing Your Top 20 Percent with Wealth Management Advice 89 Step 1: Determine the Clients to Reengage with Wealth Management 90 Step 2: Have a Deep Re-fact Meeting with Your Clients 91 Step 3: Financial Planning 97 Step 4: The Wealth Management Solution 98 Step 5: Present the Wealth Management Solution—The Financial Vision Document and Client Engagement Roadmap 106 Decisions 107 Actions 108 Chapter Summary 110 Chapter 5 Stop Delivering Only Investment Reviews and Start Delivering WOW Wealth Management Reviews 113 The Fifth Ineffective Habit: Delivering Only Investment Reviews 113 The Fifth Discipline: Start Delivering WOW Wealth Management Reviews 116 Insights 117 Client Needs Analysis 118 Client Satisfaction Window 119 Building the WOW Review System 132 Decisions 136 WOW Wealth Management Review Package 136 Actions 137 Chapter Summary 139 Chapter 6 Stop the Rainmaker Approach and Start the Team Approach 141 The Sixth Ineffective Habit: The Rainmaker Approach 141 The Sixth Discipline: Start the Team Approach 143 Insights 143 Team Core Competency Audit 143 Team Development Evaluation 146 Team Alignment and Empowerment Evaluation 147 Internal Challenges 150 The Organizational Structure of the Team Approach 151 Role Clarity 156 Managing the Team Approach 159 Coaching the Team 168 The Acquisition of Talent 175 Team Incentive Compensation 177 Create a Best-of-Kind Team of Experts and Suppliers 179 Decisions 180 Actions 181 Chapter Summary 183 Chapter 7 Stop Selling to Prospects and Start Selling through Clients 187 The Seventh Ineffective Habit: Selling to Prospects 187 The Seventh Discipline: Start Selling through Clients 189 Insights 189 Client Introductory Event 195 Center-of-Influence Marketing 197 Managing the Sales Pipeline 201 Qualify a Call-In Lead 201 Fact Finding, Planning, Solutions 202 Decisions 203 Actions 203 Chapter Summary 205 Chapter 8 Jack’s Awakening: An Elite Wealth Management Company 209 Bibliography 215 About the Authors 219 Index 221

Read more less

Book Synopsis

Read more less

Book SynopsisA decade on from its birth, emotional intelligence is attracting more attention than ever before. Why? Because of its proven connection to performance. Tomorrow's leaders will have to be facilitators who work collaboratively to help others develop their potential, and this will require emotionally intelligent skills and attitudes.Table of ContentsForeword. Preface. Acknowledgements. Part I HOW OUR ATTITUDES UNDERPIN OUR EI. 1 Why EI Now. 2 The IQ vs. EQ Debate. 3 So What Exactly is EI? 4 The Vital Importance of Attitude. 5 Optimising Personal Performance. Part II DEVELOPING EMOTIONALLY INTELLIGENT ATTITUDES. 6 Measuring Our Personal EI. 7 King Regards. 8 Facilitating EI Development 1 – “Meeting”. 9 Body Awareness. 10 Facilitating EI Development 2 – “Being with”. 11 Managing the Self. 12 The Art of Relationship Management. 13 Knowing Oneself. Part III APPLYING EMOTIONALLY INTELLIGENT ATTITUDES. 14 The Emotionally Intelligent Organisation. 15 EI in Leadership. 16 EI for Teams. 17 Assessing EI. 18 The EI Practitioner. Appendix: Contact Information. Further Reading. Index.

Read more less

Book SynopsisMarket Risk Analysis is the most comprehensive, rigorous and detailed resource available on market risk analysis. Written as a series of four interlinked volumes each title is self-contained, although numerous cross-references to other volumes enable readers to obtain further background knowledge and information about financial applications.Table of ContentsVolume I, Quantitative Methods in Finance. List of Figures. List of Tables. List of Examples. Foreword. Preface to Volume I. I.1 Basic Calculus for Finance. I.2 Essential Linear Algebra for Finance. I.3 Probability and Statistics. I.4 Introduction to Linear Regression. I.5 Numerical Methods in Finance. I.6 Introduction to Portfolio Theory. References. Statistical Tables. Index. Volume II, Practical Financial Econometrics. List of Figures. List of Tables. List of Examples. Foreword. Preface to Volume II. II.1 Factor Models. II.2 Principal Component Analysis. II.3 Classical Models of Volatility and Correlation. II.4 Introduction to GARCH Models. II.5 Time Series Models and Cointegration. II.6 Introduction to Copulas. II.7 Advanced Econometric Models. II.8 Forecasting and Model Evaluation. References. Index. Volume III, Pricing, Hedging and Trading Financial Instruments. List of Figures. List of Tables. List of Examples. Foreword. Preface to Volume III. III.1 Bonds and Swaps. III.2 Futures and Forwards. III.3 Options. III.4 Volatility. III.5 Portfolio Mapping. References. Index. Volume IV, Value at Risk Models. List of Figures. List of Tables. List of Examples. Foreword. Preface to Volume IV. IV.1 Value at Risk and Other Risk Metrics. IV.2 Parametric Linear VaR Models. IV.3 Historical Simulation. IV.4 Monte Carlo VaR. IV.5 Value at Risk for Option Portfolios. IV.6 Risk Model Risk. IV.7 Scenario Analysis and Stress Testing. IV.8 Capital Allocation. References. Index.

Read more less

Book SynopsisStrategy and Business 2012 Organizational Culture Book of the Year This third edition of the classic resource, Productive Workplaces is smart, well-written and well-researched, thoughtful, somewhat provocative, and a one-of-a-kind review of the integration of economics, technology, and people. It covers such topics as: the work on self as integral to organizational change; the revision of Lewinian concepts for a new era; and the history behind getting everybody improving whole systems as a response to fast change and increasing diversity (not the same as using any particular method). The themes, case studies (many revisited), and models are as relevant as ever.Table of ContentsUpdates from the Field xxi Foreword by Billie Alban: The Existential Question xxiii Preface: Welcome to Productive Workplaces, 25th Anniversary Edition xxvii Introduction: Getting the Most from Productive Workplaces xxxiii Part One Mythology and Managing 1 One A Mythology of Organizational Change 3 Two How I Learned to Manage by Managing 15 Part Two Searching for Productive Workplaces 33 Three Scientific Management: A Tale of Two Taylors 35 Four Taylor Invents a New Profession 59 Five Action Research: Lewin Revises Taylorism 79 Six Lewin’s Legacy to Management 97 Seven The Transition to Experiential Learning 113 Eight McGregor and the Roots of Organization Development 133 Nine Theories X and Y for a New Generation 149 Ten Emery and Trist Redefine the Workplace 167 Eleven Learning to Work in a New Paradigm 185 Part Three Learning from Experience 203 Twelve Putting Action Research to Work 207 Thirteen Rethinking Diagnosis and Action 221 Case 1. Food Services Turnover: Action Research and Human Resource Accounting 223 Case 2. Chem Corp R&D: Managers Do Their Own Feedback 230 Case 3. Packaging Plant: Operators Meet Expert Analysis 235 Case 4. Solcorp: Expertise Can’t Fix the Old Paradigm 244 Fourteen Managing and Consulting in Permanent White Water 253 Fifteen Involving Everyone to Improve the Whole 269 Case 5. Medical School: Stakeholders Plan the Future 270 Case 6. Printing Inc.: Getting the Report Out of the Drawer 277 Sixteen Revising Theories of What Works 289 Seventeen Making Systems Thinking Experiential 303 Part Four Integrating the Past into the Present 317 Eighteen 21st Century Managing and Consulting 321 Nineteen Changing Everything at Once 343 Twenty Teamwork in a Fast-Changing World 375 Twenty One Designing Work for Learning and Self-Control 387 Twenty Two Future Search: The Whole System in the Room 411 Twenty Three Cross-Cultural Future Searching 427 Part Five Learning Then and Now 443 Twenty Four: Ten Cases Decades Later: What’s Sustainable About “Change”? 445 Twenty Five: Changing the World One Meeting at a Time 459 Twenty Six: The Future Never Comes, It’s Already Here 471 References 483 Acknowledgments 501 About the Author 505 Index 507

Read more less

Book SynopsisBusiness Model Generation is a handbook for visionaries, game changers, and challengers striving to defy outmoded business models and design tomorrow's enterprises.Trade Review"... an impressively comprehensive compendium of many of the most current ideas concerning the structure and development of businesses." (Anglohigher.com, May 2011). "... this handbook is likely to prove an excellent help for evaluating business models" (Anatello.com, July 2011)Table of Contents1 Canvas Definition of a Business Model 14 The 9 Building Blocks 16 The Business Model Canvas 44 2 Patterns Unbundling Business Models 56 The Long Tail 66 Multi-Sided Platforms 76 FREE as a Business Model 88 Open Business Models 108 3 Design Customer Insights 126 Ideation 134 Visual Thinking 146 Prototyping 160 Storytelling 170 Scenarios 180 4 Strategy Business Model Environment 200 Evaluating Business Models 212 Business Model Perspective on Blue Ocean Strategy 226 Managing Multiple Business Models 232 5 Process Business Model Design Process 244 Outlook Outlook 262 Afterword Where did this book come from? 274 References 276

Read more less

Book Synopsis

Read more less