Business, Finance & Law Books

Book SynopsisSocial Entrepreneurship as a Catalyst for Social Change contains twenty chapters on the impact of social entrepreneurial ventures within a variety of cultural and national contexts. From Brazil to Croatia, from Thailand to Greenland, this book is rare in that it provides a rich landscape in which to imagine additional efforts to bring about positive social change. The case studies cover a broad range of topics with one common theme—how can we learn from what others are doing in the emerging field of social entrepreneurship? The various cases will inspire budding entrepreneurs to new heights of awareness to support the alleviation of poverty in many contexts. Part Two, Lessons from the Field: How Social Entrepreneurial Companies are Succeeding, discusses the similarities and differences that social entrepreneurial ventures and other businesses must face to be successful. Other topics covered include Entrepreneur Bootcamp for Veterans, microfinance, social entrepreneurship education, and development of a culture of social entrepreneurship.Part Three, Going from Local to Global, explores the challenges of a social enterprise as it transitions from a national venture to an international one. The relationship between social entrepreneurship and local business development in places such as Sicily is discussed through case studies. A stage theory of social venture internationalisation is put forth. Research connecting social media and social entrepreneurship is used to illustrate the importance of social networks in creating positive social change. Part four, Challenges in Social Entrepreneurship, explores the challenges that social entrepreneurial ventures face. Ethics of intellectual property rights in social enterprises is a focal topic in this section. Social franchising as an approach to social entrepreneurship is illustrated.

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Book SynopsisYou've been asked to manage a key project--or perhaps you've volunteered for an assignment that could advance your career. So how do you make sure the project succeeds? Managing Projects walks you quickly through the basics, including: Drawing up a realistic schedule and project planMonitoring key tasks and benchmarksCommunicating with stakeholdersBringing the project to a close Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

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Book SynopsisFeeling stressed about your upcoming presentation? Whether you're nervous about how you'll organize your thoughts or how you'll articulate them on the big day, Presentations provides the quick guidelines and expert tips you need to: Craft your messagePrepare and rehearse effectivelyEngage your audienceManage Q&A sessions Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

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Book SynopsisDoes the character of our leaders matter? You may think this question was answered long ago. Countless business authors and analysts have assured us that great leadership demands great character. Time and again, we've seen that truth play out, as once-thriving organizations falter and fail under the guidance of leaders behaving badly. Why, then, do so many executives remain skeptical about the true value of leadership character? A winning strategy and a sound business model are what really matter, they argue; character is just the icing on the cake. What's been missing from this debate is hard evidence: data that shows not only that leadership character matters for organizational success, but how it matters; and concrete evidence that it leads to better business results. Now, in this groundbreaking book, respected leadership researcher, adviser, and author Fred Kiel offers that evidence--solid data that demonstrates the connection between character, leadership excellence, and organizational results. After seven years of rigorous research based on a landmark study of more than 100 CEOs and over 8,000 of their employees' observations, Kiel's findings show that leaders of strong character achieved up to five times the ROA for their organizations as did leaders of weak character. Return on Character goes on to reveal: * How leadership character is formed, how it creates value, and how that value spreads throughout the organization * How low-character leaders undermine the success of even the best business plans * How leaders at any level can develop the habits of strong character and "unlearn" the habits of poor character The book also provides a character-building methodology--step-by-step advice and techniques for assessing your own character habits and improving your performance and that of your organization. Return on Character provides the blueprint for building your own leadership character and creating a character-driven organization that achieves superior business results.Trade Review2016 Axiom Business Book Gold Award in LEADERSHIP "A great sales book ... With thoughtful, clear, and engaging examples, Cespedes provides a framework for diagnosing and managing the core levers for effective selling in any organization." -- Sales Pro Insider "It's rare to find a business book, let alone one on leadership, that is well researched, well documented, well written, convincing, credible, and imbued with a voice that one grows to both trust and admire" -- strategy+business magazine "The book is filled with compelling case studies ... You'll walk away with new ideas for improving employee morale, engaging customers and earning their loyalty, and gaining respect for your organization from your community." -- TD magazine (Association for Talent Development) "In business, nice guys finish first. Yes, really" -- Fortune "Every entrepreneur needs to understand the importance of character and leadership is to their growth and success, as well as their ability to attract investors. The return on character in business is well worth the investment." -- Forbes "Does having excellent character contribute positively and sustainably to the bottom line? Unsurprisingly, the answer is in the affirmative but Kiel also presents a wide body of hard evidence for this proposition...The work involved in exploring your own nature and ways to overcome problems can be difficult and painful but is ultimately worth it." -- Irish Times ADVANCE PRAISE for Return on Character: Irvine Hockaday, former President and CEO, Hallmark Cards-- "This book breaks new ground. Its central finding: organizations led by a CEO and executive team of high character will, on average, produce a materially higher ROA than other organizations. Readers will find the results convincing and the suggestions for how to attain that kind of leadership quite valuable." Shane S. Dikolli, Associate Dean for Faculty Engagement, Fuqua School of Business, Duke University-- "This book is an extraordinary source of insight about how the personal characteristics of leaders translate into significant economic consequences for the organizations they lead. The examples are concrete, the chapter takeaways are penetrating, and the guidance for becoming a 'Virtuoso leader' is essential reading for anyone with leadership aspirations or responsibilities." Yvonne K. Franzese, Chief Human Resources Officer, Allianz of America-- "Fred Kiel's breakthrough research demonstrates that character is a leadership differentiator that resonates with employees and has a positive impact on business results. His findings clearly illustrate that greatness need not be achieved at the expense of virtuosity, and that the self-focused CEO will always be part of our history but does not need to be part of our future." David Kenny, Chairman and CEO, The Weather Company-- "Fred Kiel provides inspiration for both current and future leaders to live and act on their values and to empower their organizations to do the same. A great contribution to the study of leadership." David G. Bradley, owner and Chairman, Atlantic Media-- "Fred Kiel, the global dean of CEO coaches--in the masterpiece of his career--argues two truths gleaned from his practice and scholarship: 1) High personal character in corporate leadership yields far higher ROI and ROA for the company; and 2) Growth in character is a matter of choice and discipline and, as such, available to us all. Thirty years of clinical practice built into a playbook for leaders and their teams."

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Book SynopsisSucceed by mastering the art of the who Why surround yourself with the best? Because it matters--in all aspects of life. In fact, in professional environments, getting people right--what global leadership authority Claudio Fernandez-Araoz calls "the art of great 'who' decisions"--marks the difference between success and failure. To thrive, you need to identify those with the highest potential, get them in your corner and on your team, and help them grow. Yet surprisingly very few of us are able to meet that challenge. This series of short and engaging essays outlines the obstacles to great "who" decisions and offers solutions to address them in a systematic way. Drawing from several decades of experience in global executive search and talent development, as well as the latest management and psychology research, Fernandez-Araoz offers wisdom and practical advice to improve the choices we make about employees and mentors, business partners and friends, top corporate leaders and even elected officials. The personal stories and cutting-edge studies described in the book will help you understand both your own failings and the external forces commonly at play in staffing decisions. The author shares concrete recommendations on how to select the best people, bring out their strengths, foster collective greatness in the groups you've assembled, and create not only better organizations but also a better society. Starting with the cases of Amazon pioneer Jeff Bezos and Brazilian tycoon Roger Agnelli and continuing with individual and corporate examples from around the world, Fernandez-Araoz paints a vivid picture of what great "who" decisions look like and presents a fresh and commanding argument about why they matter more than ever today.Trade Review"Best Business Book of the Year: Executive Self Improvement" -- strategy+business magazine Rajesh Magow, CEO-India and co-founder of MakeMytrip.com names It's Not the How or the What but the Who his favorite book. -- Mid-Day (India) "Few people know more about global leadership than Claudio Fernandez-Araoz." -- Diane Brady, Bloomberg Businessweek "A must read..." -- The Times of India "...a recommended pick for any who would enter the global market." -- Midwest Book Review "An essential read for anyone involved in the hiring of staff." -- Business Traveller (businesstraveller.com) "... practical advice on how to systematically select and develop the right people. Readers will gain surprising insight into their own biases, and learn how to overcome them to accurately assess the skills and potential of others." -- TD magazine (Association for Talent Development) "This is an outstanding book, entertaining and informative in equal parts. I highly recommend it to anyone who is responsible for personnel decisions." -- Leading Business Books Blog (leadingbusinessbooks.com) ADVANCE PRAISE for It's Not the How or the What but the Who: Jim Collins, bestselling author, Good to Great-- "Claudio Fernandez-Araoz has vast experience, deep knowledge, and profound wisdom on perhaps the most vital question facing any enterprise: how to get the right people on the bus and into the key seats. Anyone who strives to lead from good to great would do well to grow by delving into Claudio's work, for he is a true master." Angela Ahrendts, former CEO, Burberry; Senior Vice President, Apple Retail-- "A brilliant perspective into 'the fourth era of people decisions' for all companies striving to keep pace with this rapidly changing, increasingly complex world. Finally, a focus on hiring for insatiable curiosity and the insight to see connections, all to achieve collective greatness. Thank you, Claudio, for enlightening the business world about how great companies are built and transformed, and how they remain at the forefront of society." Daniel Goleman, bestselling author, Emotional Intelligence-- "People decisions are some of the most difficult, yet most consequential choices managers make. It's Not the How or the What but the Who has engaging, practical, and evidence-based wisdom that will help anyone with this essential task. Claudio Fernandez-Araoz offers up a rich collection of his penetrating insights; I can think of no one more qualified to advise us. This is a truly outstanding guidebook, offering every manager sound direction on what to do Monday morning." Jong-Yong Yun, former CEO, Samsung Electronics-- "There is an old Asian adage about '(great) people being everything.' Fernandez-Araoz's book is elegantly written with penetrating analysis and meticulous detail. A significant book on how to execute on great people decisions--extremely relevant for thoughtful executives and CEOs." Herminia Ibarra, The Cora Chaired Professor of Leadership and Learning, INSEAD-- "In this extraordinary book Fernandez-Araoz expertly marshals his vast experience, palpable passion, and a wealth of important research to explain what's really required to get and groom the best talent. Whether hiring a new team member, composing a board, or even selecting the next Pope, anyone whose success depends on making better people choices (and that's all of us!) must read this book."

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Book SynopsisWhether you're new to running meetings or a seasoned executive with no time to waste, leading effective (and even pleasant!) meetings is a must. Running Meetings guides you through the basics of: Crafting a useful agendaInviting the right team membersMaking sure everyone's voice is heard while avoiding conflictCapturing decisions, ideas, and follow-up tasks Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.Trade Review"...a fine guide for managers who would get the most from a business meeting; especially for those relatively new to the process of directing a meeting." -- Midwest Book Review

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Book SynopsisImagine designing the best company on earth to work for ...What would that company be like? How would you build and sustain it? As a leader, you need to know. In the past, businesses made people conform to the organization's needs. But the old paradigm has shifted. Now leaders must transform their organizations so that they attract the right people, keep them, and inspire them to do their best work. How do you create a culture people want to belong to? In this powerful and necessary follow-up to the classic Why Should Anyone Be Led by You?, leadership and organizational sages Rob Goffee and Gareth Jones identify and illuminate the six key organizational attributes to do just that. In separate chapters, they delve deeply into each one: 1. Let people be themselves 2. Practice radical honesty 3. Magnify people's strengths 4. Stand for authenticity (more than shareholder value) 5. Make work meaningful 6. Make simple rules With vivid stories and examples from global companies, the authors illustrate the kind of strong, attractive workplace culture that leads to sustained high performance. They also provide ways of assessing how your company is doing and describe the tensions and trade-offs that leaders must manage as they transform their organizations. Why Should Anyone Work Here? is the question all contemporary organizational leaders must constantly ask themselves if they want to survive and thrive in the new world. This book will help them answer that question.Trade Review"Some of the best material addresses employee development, the most concrete way to help workers become their best selves." -- Inc. "... an essential guide for creative leaders wanting to transform their workplace and enable people's best selves, including their own, to emerge." -- Forbes, Top 10 Creative Leadership Books Of 2015 "[this book] finally gives us a deeper look into what people look for in their workplaces in order to thrive and feel they are bringing the best and highest selves to the work they do each day." -- Forbes "5 management books you wish you could give your boss for the holidays. Number 1: Why Should Anyone Work Here?" -- Inc. "I hope people embarking on their careers, middle managers and frustrated staff will read this book as readily as directors. It gives everyone a 'voice' diagnostics and a rationale to make companies the systematised forces they need to be, by recognising the motivation of human beings to want to work rather than having to work. Five-star recommendation from me." -- Management Today "Why Should Anyone Work Here? is the eagerly anticipated follow-up to the pair's 2006 business bestseller, Why Should Anyone Be Led By You? It shifts the focus from individual leadership to broader organisational failings." -- People Management Magazine "When Rob Goffee and Gareth Jones wrote Why Should Anyone Be Led By You?, it became a bestseller... This new book, Why Should Anyone Work Here...builds on that previous work." -- The Financial Times "...six research-based and action-oriented keys for practicing authenticity, nurturing people and succeeding with the fundamentally social challenges of leadership." -- David Slocum, FORBES "... a practical and pragmatic book..." -- Developing Leaders ADVANCE PRAISE for Why Should Anyone Work Here?: Herminia Ibarra, professor, INSEAD; author, Act Like a Leader, Think Like a Leader-- "Goffee and Jones have a knack for asking the right questions at the right time. The workplace as we know it is broken, and no amount of personal, 'authentic' leadership is going to fix it. A primer on what it will take to build organizations where people can truly be their best, this book is a must-read for anyone concerned with attracting the best talent and fostering their creativity." Franz Humer, Chairman, Diageo; former Chairman, F. Hoffmann-LaRoche-- "A great sequel to Why Should Anyone Be Led by You? This book lifts the discussions about authentic leadership and what makes for the best possible organization to a new level. A must-read for all CEOs." Costas Markides, professor, London Business School-- "If you were to design the best workplace on earth, what would it look like? You can find the answers to this question in this wonderful book. Why Should Anyone Work Here? is full of inspiring examples, intellectual wisdom, and practical advice on how to design an organization that brings out the best in its people. It is bound to become required reading for any senior executive." Chantal Gaemperle, LVMH Group Executive Vice President, Human Resources and Synergies-- "The combination of the right products with the right people drives a brand's success. After showing that leadership is not given but earned in Why Should Anyone Be Led by You?, Goffee and Jones now demonstrate that to complete the equation, a leader must build and shape the right organizational culture to stimulate creativity and ensure long-term success." Belmiro de Azevedo, former Chairman and CEO, Sonae-- "Goffee and Jones have taught us much in the last two decades about how to be outstanding leaders. And it is our job as leaders to create the distinctive cultures that will attract and foster talent and leadership. In this book, they show us how to do this, clearly demonstrating, as no one has before, the key importance of a few simple cultural traits in order for companies to be great."

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Book SynopsisTODAY'S LEADERS KNOW THAT SPEED and agility are the keys to any company's success, and yet many are frustrated that their organizations can't move fast enough to stay competitive. The typical chain of command is too slow; internal resources are too limited; people are already executing beyond normal expectations. As the pace accelerates, how do you inspire people's energy and creativity? How do you collaborate with customers, vendors, and partners to keep your organization on the cutting edge? What kind of organization matches the speed and complexity that businesses must master--and how do you build that organization? Jim Whitehurst, CEO of Red Hat, one of the world's most revolutionary companies, shows how open principles of management--based on transparency, participation, and community--reinvent the organization for the fast-paced connected era. Whitehurst gives readers an insider's look into how an open and innovative organizational model works. He shows how to leverage it to build community, respond quickly to opportunities, harness resources and talent both inside and outside the organization, and inspire, motivate, and empower people at all levels to act with accountability. The Open Organization is a must-read for leaders struggling to adapt their management practices to the values of the digital and social age. Brimming with Whitehurst's personal stories and candid advice for leading an open organization, as well as with instructive examples from employees and managers at Red Hat and companies such as Google, The Body Shop, and Whole Foods, this book provides the blueprint for reinventing your organization.Trade Review"If you're looking for a good business book to dive into, add this to your list." -- The Huffington Post "CEO Jim Whitehurst's The Open Organization is the best business book of the year." -- Seeking Alpha (seekingalpha.com) ADVANCE PRAISE for The Open Organization: MICHAEL DELL, Chairman and CEO, Dell-- "In The Open Organization, Jim Whitehurst clearly demonstrates how building avidly engaged communities of employees, partners, and customers can ignite the kind of passion and innovation that drive outsized results for businesses and for society as a whole. This is a great read for anyone hoping to lead and succeed in a society being redefined by expectations of transparency, authenticity, access--and yes, openness." CHRIS ANDERSON, Cofounder and CEO, 3D Robotics; former Editor in Chief, Wired magazine-- "In a wired world, everyone knows that management needs to change from 'command and control' to leadership based on transparency, collaboration, and participation. But the question is, how do you actually lead that way? Jim Whitehurst's interesting tale of his own reinvention as a leader, with lessons from other leaders in companies such as Whole Foods, Pixar, and Zappos, finally provides the blueprint that leaders have been seeking." JEANIE DANIEL DUCK, Former Senior Partner and Managing Director, The Boston Consulting Group; author, The Change Monster-- "Many people are wary of change. For executives who worry about Millennial employees and the power of the internet, it is scary indeed. Yet those same employees could offer valuable new perspectives, ideas, and passion. The question is, how do today's managers capture those desirable attributes without setting off the perfect storm? The answers are in Jim Whitehurst's book." CHARLENE LI, Founder and CEO, Altimeter Group; author, The Engaged Leader and Open Leadership-- "In today's disruptive economy, only the leaders--and their organizations--who are open and learn to adapt to the fast-changing needs of customers and employees will survive. Whitehurst speaks from personal experience about what works--and what doesn't--to foster openness and speed. If you have even an inkling of a desire to lead an innovative, fast-moving, and engaged organization, this book is for you." JOHN CHAMBERS, Chairman and CEO, Cisco-- "With The Open Organization, Whitehurst takes us where all leaders need to be if we want to succeed in the future--outside of our traditional comfort zones."

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Book SynopsisHelp your employees help themselves. As a manager in today's business world, you can't just tell your direct reports what to do: You need to help them make their own decisions, enable them to solve tough problems, and actively develop their skills on the job. Whether you have a star on your team who's eager to advance, an underperformer who's dragging the group down, or a steady contributor who feels bored and neglected, you need to coach them: Help shape their goals--and support their efforts to achieve them. In the HBR Guide to Coaching Employees you'll learn how to: * Create realistic but inspiring plans for growth * Ask the right questions to engage your employees in the development process * Give them room to grapple with problems and discover solutions * Allow them to make the most of their expertise while compelling them to stretch and grow * Give them feedback they'll actually apply * Balance coaching with the rest of your workload Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

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Book SynopsisOverwhelmed by the sheer volume of work you need to accomplish? Being pulled in different directions by competing priorities? Getting Work Done runs you through the basics of being more productive at work. You’ll learn to: Align your schedule with your prioritiesFocus your attention and avoid distractionsCreate effective daily routinesSet boundaries and learn to say no Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

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Book SynopsisA New York Times Bestseller Introducing the new, realistic loyalty pact between employer and employee. The employer-employee relationship is broken, and managers face a seemingly impossible dilemma: the old model of guaranteed long-term employment no longer works in a business environment defined by continuous change, but neither does a system in which every employee acts like a free agent. The solution? Stop thinking of employees as either family or as free agents. Think of them instead as allies. As a manager you want your employees to help transform the company for the future. And your employees want the company to help transform their careers for the long term. But this win-win scenario will happen only if both sides trust each other enough to commit to mutual investment and mutual benefit. Sadly, trust in the business world is hovering at an all-time low. We can rebuild that lost trust with straight talk that recognizes the realities of the modern economy. So, paradoxically, the alliance begins with managers acknowledging that great employees might leave the company, and with employees being honest about their own career aspirations. By putting this new alliance at the heart of your talent management strategy, you'll not only bring back trust, you'll be able to recruit and retain the entrepreneurial individuals you need to adapt to a fast-changing world. These individuals, flexible, creative, and with a bias toward action, thrive when they're on a specific "tour of duty"--when they have a mission that's mutually beneficial to employee and company that can be completed in a realistic period of time. Coauthored by the founder of LinkedIn, this bold but practical guide for managers and executives will give you the tools you need to recruit, manage, and retain the kind of employees who will make your company thrive in today's world of constant innovation and fast-paced change.Trade Review"Recommended Reading: 10 Books on Creative Leadership" -- Forbes Business Insider's list of business books every professional should read before turning 30 "The Alliance shaped career conversations in a way that was way more visible and healthy than I'd ever seen done." -- Pat Wadors, Head of HR for LinkedIn; as seen in Business Insider "... an insightful look at the new employer-employee relationship (especially for those of us on-boarding Gen Y and soon Millennials). -- Ken Tencer, CEO of Spyder Works Inc., Globe and Mail "This book will force you to see the future, it will show you new models of work, and it has the eminence and perspective to make your entire team think... an important new book which is well worth a read." -- Forbes "an essential handbook for dealing with the challenges of managing an ever more connected, ever more mobile workforce." -- Barnes & Noble "In a provocative new book, the father of social networks reveals a startling new way to reframe the relationship between employers and employees." -- Fortune magazine "Readers will discover in this engaging book that the relationship between employee and employer doesn't have to be branded as 'It's complicated.'" -- TD magazine (Association for Talent Development) "For those of you who haven't read The Alliance, Reid, Casnocha and Yeh make a compelling case for a third model that treats employees as 'allies.'" -- Human Resource Executive ADVANCE PRAISE for The Alliance: Jeffrey R. Immelt, Chairman and CEO, General Electric-- "GE is competing in its third century. The key to sustained performance is developing competitive leaders in every era. The Alliance captures the essence of modern talent development: trust and mutual value creation helps both employer and employee compete in the marketplace. The authors lay out a framework that helps big companies as well as start-ups develop their people more effectively, while creating a competitive team." Kenneth I. Chenault, Chairman and CEO, American Express-- "Engaged employees are the key to success in any business. The Alliance is a terrific book that offers real-world insights on how to build loyalty, inspire creativity, and manage winning teams for the long term."

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Book SynopsisLeading lightly is about looking at what you do through a radical new lens. It's a way to powerfully transform a person's performance, make better decisions, gain greater self-awareness, and develop the capacity to manage one's life with enduring ease and clarity. An alternative to the everyday stress, busyness, challenges, and burdens that weigh a person down, leading lightly shows readers how to shift their mindset, live lighter, and optimize their own effectiveness in work and life. Part leadership, part mental fitness, part health and wellness guide, Leading Lightly empowers readers to work at their best and operate at their fullest potential. Stress and difficulty don't have to be a given. Learning to lead lightly and live mindfully can profoundly change the trajectory of a person's day. This book is for anyone who finds themselves overloaded, frustrated, anxious, or exhausted by their life circumstances. It offers more than just tactical strategies for sustained optimal performance at work, but transcends that, helping people develop a conscious approach to all the facets of their life, so they're able to leverage the choices they have each day and take action that puts them in control of their experience. In this, readers will not only be able to create better outcomes but also do this in a way that energizes and enlivens them.

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Book SynopsisTeachers are Leaders and Leaders are Teachers. In Why It Matters, John A. White draws on a wealth of expertise acquired across his six-decade career as a corporate leader, chancellor, dean, educator, engineer, and consultant to create a thorough and thought-provoking treatise on leadership philosophy. Based in part on Leadership Practices and Principles, the award-winning course he designed and taught at the University of Arkansas, Why It Matters brilliantly weaves Dr. White's inspiring personal story and observations on leadership with a treasure trove of leadership philosophy from some of the nation's most respected corporate, military, and political leaders. After stepping down as chancellor of the University of Arkansas, Dr. White was encouraged by faculty colleagues to offer a course on leadership. Though he'd been an engineering educator for forty-five years by then and had never taught a course that wasn't based on equations, he was intrigued by the idea of sharing his leadership journey with students. For the following nine years, Dr. White taught Leadership Practices and Principles to seniors and graduate students from every discipline, introducing them to fifteen guest leaders over the course of each semester and holding in-depth, frank, and often emotional conversations about the challenges, joys, heartbreaks, and diversity of approaches to successful leadership. Dr. White recounts dozens of these conversations in Why It Matters while reflecting on his own leadership journey in business, government, nonprofit organizations, and universities. Drawing on numerous challenging leadership experiences while serving on six boards of directors for publicly traded companies and leading the University of Arkansas, Georgia Tech's engineering college, National Science Foundation's engineering directorate, and numerous professional associations, he provides practical guidance on navigating your leadership journey. Why It Matters is required reading for current and aspiring leaders alike, as well as anyone with an interest in a plainspoken and truly comprehensive compendium of leadership thought and philosophy.

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Book SynopsisThe Low Cost, High Return of Empathy in Business Empathy has emerged as a critical executive leadership tool driving significant business results. This is the definitive guide to understanding how to wield empathy in the current workplace for building high-performance organizations. With the growing awareness in business of the importance of leveraging empathy to motivate and inspire people, empathy remains the most integral leadership skill of the 21st century. This book teaches managers and business leaders how to apply empathy successfully and grow businesses in ways that support all stakeholders. The tools within help build strong organizations by focusing on diverse high-performing teams, leading your organization through empathetic communication and confrontation, guiding your team through transformation, and strengthening the company through hiring, marketing, and sales. Empathy is the keystone of any successful organization. Leaders who apply these lessons find improvements in productivity, stronger relationships with clients and colleagues, a thriving and diverse corporate culture, and significant business results.

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Book SynopsisWhat part do/should corporate actors play in global governance? With regard to concerns over such issues as public health, education, human rights, and the environment, they arguably are influential. But what is the actual nature of their engagement, and what motivates it? What challenges do they face when they assume more responsibility in these spheres? Are they responsive to the normative environments in which they operate? In answering these questions, the authors of Corporate Actors in Global Governance offer an empirically rich picture of the often contentious governance roles of corporations in today’s global political economy.Trade ReviewA refreshing and valuable approach that goes a long way to deepening our understanding of corporate power and authority.... It is a must read for anyone interested in the governance roles of corporations in today’s global political economy." — Claire Cutler, University of VictoriaTable of ContentsCorporate Actors in Global Governance M. Hofferberth Business as Usual? From Global to Local: Ford and Volkswagen's Management-Labor Relations in South Africa J. Mikler and M. Cartwright Promoting Human Rights Responsibilities: The Experience in Ghana’s Gold-Mining Industry U. Idemudia and C. Kwakyewah Multistake Partnerships: Community Development Initiatives in the Extractive Sector H.S. Dashwood A Three-Way Relationship: Labor, Multinationals, and Local Suppliers N. Helmerich The Corporate Supply Chain as Global Governance C. May Dealing with Crises Shaping Conflict: Corporate Actors in Community Engagement T.D. Olsen Security Value Over the Long Term: ExxonMobil and the Aceh Crisis M. Hofferberth Managing “Undesirable and Disruptive” Events: The Role of Private Security Companies in Complex Environments R. DeWinter-Schmitt Conclusion The Changing Global Power of the Twenty-First-Century Corporation J. Harrod

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Book SynopsisUnderstanding governance as it applies to portfolios, programs, and projects is growing in importance to organizations, because appropriate governance is a factor in the success or failure of strategic initiatives and portfolios, as well as an organization’s programs and projects. Implementing an effective governance framework can be challenging due to factors such as increasing business complexities, regulatory requirements, globalization, and rapid changes in technology and business environments. Many organizations do not have a consistent approach to portfolio, program, and project governance. PMI’s Governance of Portfolios, Programs, and Projects: A Practice Guide, developed by leading experts in the field, provides guidance to organizations and practitioners on how to implement or enhance governance on portfolios, programs, and projects. This practice guide provides definitions for governance in an effort to distinguish the different levels of governance and to identify their common elements.

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Book SynopsisKevin Allen, author of the Wall Street Journal best-selling The Hidden Agenda: A Proven Way to Win Business and Create a Following, is back, with a fabulously entertaining (and true) tale of a newly minted leader made buoyant during The Case of the Missing Cutlery: A Leadership Course for the Rising Star. As a young manager at an airline catering facility, Kevin had to find out why silverware was disappearing at a rapid clip. The route to solving this mystery of The Case of the Missing Cutlery results in Kevin learning to rise to the occasion, to become a leader who inspires followers and is able to rely on their hard work and support. For those who might find reading about leadership success at the Fortune 50 level inspiring but too far removed from their experience, the author offers up this down-to-earth story of an everyday employee turned rising star. The Case of the Missing Cutlery also provides exercises and further examples to bring the leadership messages home. [This edition contains content previously published as The Buoyant Leader.]Trade Review"[A] great read filled with entertaining real-life stories and very human leadership lessons." -- Angela Ahrendts, CEO, Burberry "Kevin Allen knows what it means to lead -- persuasively, effectively, and with heart. Read this book and become the leader you're meant to be." -- Dorie Clark, Forbes and Harvard Business Review contributor and author of Reinventing You: Define Your Brand, Imagine Your Future "From his heartwarming tale as a newly minted leader to his stories as a high flying ad man, Kevin Allen shows how to truly make practical the power of emotional intelligent leadership. The Case of the Missing Cutlery should be in every leader's back pocket!" -- Andy Janowski, CEO, Smythson "Kevin's charming and absorbing 'case' and his practical course on buoyancy is proof beyond a doubt of emotionally intelligent leadership taking center stage. This is an easy-to-read and highly valuable resource for anyone mobilizing people to greatness." -- Daryl Fielding, Director Brand Marketing, Vodafone UK "This book is jam packed with valuable ideas, which Kevin has delivered with wit, charm, and most of all humanity. Both practitioners and academics alike will benefit greatly from it." -- Joseph Plummer, PhD, professor, Columbia Business School "Kevin is a truly inspirational and challenging leadership trainer whose buoyancy principles are at the heart of the first-class inspiration he delivers for the next generation of agency account talent." -- Phil Thomas, CEO, Lions FestivalsTable of ContentsIntroduction, Part I: The Case, Chapter 1. Aghast, Chapter 2. We’ll Show ’Em, Chapter 3. Jodell Speaks, Chapter 4. Told You So, Chapter 5. Whodathunkit?, Part II: A Course in Buoyancy, Exercise 1. The Hero, Exercise 2. The Quest, Exercise 3. The Followers, Exercise 4. The Setback, Exercise 5. Reaching the Summit, Epilogue

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Book SynopsisOne of the most profound changes in business and society is the emergence of the post-Millennial generation, Gen Z. While every new generation has faced its share of disruption in technology, economics, politics and society, no other generation in the history of mankind has had the ability to connect every human being on the planet to each other and in the process to provide the opportunity for each person to be fully educated, socially and economically engaged. What might this mean for business, markets, and educational institutions in the future? In this revolutionary new book, The Gen Z Effect: The Six Forces Shaping the Future of Business, authors Tom Koulopoulos and Dan Keldsen delve into a vision of the future where disruptive invention and reinvention is the acknowledged norm, touching almost every aspect of how we work, live and play. From radical new approaches to marketing and manufacturing to the potential obliteration of intellectual property and the shift to mass innovation, to the decimation of our oldest learning institutions through open source and adaptive learning, The Gen Z Effect provides a mind-bending view of why we will need to embrace Gen Z as the last, best hope for taking on the world's biggest challenges and opportunities, and how you can prepare yourself and your business for the greatest era of disruption, prosperity, and progress the world has ever experienced.Trade Review"... an easy read but with depth, so that you learn a great deal and, more important, start seeing things in a different way." -Geoffrey James, contributing editor at Inc. magazine "For years, I have experienced enterprises losing the wisdom of generations because of generational divides. This book offers hope and prescription for stemming that loss. It comes at a critical time in the evolution of organizations." --Jim Champy, author of Reengineering the Corporation "Working with some of the world's largest retailers I see first hand how critical it is to understand and integrate The Gen Z Effect into an organization's strategy for growth. Tom and Dan provide a clear view of the disruptive force that Gen Z is already having on our businesses and our world, as well as the sort of future we can all look forward to." --Stephanie Fischer, president & CEO of the Global Retail Marketing Association "A superb book that exemplifies a critical skill for the present and future: bridging the generational chasms across knowledge workers. The stories of leadership role models are inspirational, and reinforce the idea that success is based on unique ways of thinking and being not just age." --Bruce Rosenstein, managing editor, Leader to Leader; author of Create Your Future the Peter Drucker Way "The Gen Z Effect is an inspirational showcase of ideas where learning, gaming, technology, and age collide." --Nicholas Bonardi, Lead Audio Designer for Rocksmith and Rocksmith 2014 at Ubisoft "Dan and Tom provide a timely, pragmatic alternative to the polarized perspectives that promote division and deny progress at a critical time in world history. The Gen Z Effect offers a mindset that will immediately appeal to those who prefer the roles of playwright or actor, to that of the critic." --Robb Webb, Chief Human Resources Officer, Hyatt Hotels Corporation "Who's influencing who? That's the needling question of The Gen Z Effect, a must-read for built-to-last Boomers and build-it-again Gen Z alike. The insight of Koulopoulos and Keldsen--that influence will trump affluence--makes it clear that privilege and power are no longer the levers that move minds, mouths, and markets." --Alan Kelly, founder & Executive Director, Playmaker Systems, LLC; author of The Elements of Influence "Koulopoulos and Keldsen have the pulse on a critically important sea change in how we think about ourselves, society, and the forces of change interacting and impacting us all. Read this and slingshot yourself forward to be influential in a multigenerational, hyperconnected, global society." --Blackford Middleton, MD, MPH, MSc, Chief Informatics Officer and professor at Vanderbilt University Medical Center "This ground-breaking work provides a much-needed framework for corporate strategists and marketing executives to capitalize on the most valuable demographic trend that has ever existed: the Gen Z Effect." --Luke Hohmann, CEO of Conteneo; author of Innovation Games: Creating Breakthrough Products Through Collaborative Games "In The Gen Z effect, authors Dan Keldsen and Tom Koulopoulos show us a new model of working, of engaging our customers, of continuous learning--and of living. Gen Z is blurring the lines between all of us. It's about time." --Jill Dyche, author of The New IT: How Technology Leaders are Enabling Business Strategy in the Digital Age "Generational differences impact our values, beliefs and actions. Why? Because that is how we historically defined ourselves. Technology is changing this. The Gen Z Effect provides thought provoking insights about the impact of technology and how simplified accessibility and collaboration beyond traditional boundaries can lead to a civilization that works together to co-create a better world." --Heather Ishikawa, co-author of Now You're Thinking!; National Director at Pearson TalentLens "The Gen Z Effect's six forces are all about democratization -- of technology, information access, learning, power, and even identity. This raises the possibility of collective insight into science and humanity, and collective action to improve them. This book not only illuminates how these forces work, but how we, as educators and business leaders, can bring out the best collective action. --Kate Pugh, Academic Director, Columbia University Information and Knowledge Strategy; author of Smarter Innovation and Sharing Hidden Know-How "This book shows how the 'generational' perspective of human behavior and attitude is dissolving. The generations are increasingly using technology and new perspectives to work together to solve today's biggest challenges. Here's my advice: read The Gen Z Effect, understand the six forces that are creating this shift and establishing the 'last generation,' and use them to bring your influence into the future." --Chris Goward, author of You Should Test That!; founder of WiderFunnel Marketing Optimization "Koulopoulos and Keldsen reveal the compelling forces behind Gen Z and their impact on managing, learning, and innovating in the new knowledge economy. Their in-depth investigation into The Gen Z Effect sheds new light on how to design strategies to leverage the best of hyperconnected, hyperdynamic and agile organizations." --Eric Tsui, professor at The Hong Kong Polytechnic UniversityTable of ContentsAcknowledgments, Introduction: The Gen Z Effect, 1. Meet Gen Z—The Über Generation, 2. Breaking Generations, 3. Hyperconnecting: From Me to We, 4. Slingshotting, 5. Shifting from Affluence to Influence, 6. Adopting the World As My Classroom, 7. Lifehacking: A Playbook for Gen Z, Conclusion: Welcome to Gen Z, Appendix: A Short Guide to Reverse Mentoring, A Special Dedication, Notes, References, Index, About the Authors

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Book SynopsisBirds of a feather flock together. We're all in the same boat. Great minds think alike. While just figures of speech to some, they reflect a simple truth--it's the company we keep that often determines the level of personal growth and professional success we achieve in life. Business leaders exchange information and ideas. They network to make deals and build partnerships. They work together to optimize best practices, and they reach out to leaders outside their companies to accelerate growth. Simply put, CEOs and business leaders provide value to one another that they can't find anywhere else. In The Power of Peers, authors Leon Shapiro and Leo Bottary introduce peer advantage, a concept that transcends peer influence. This is what CEOs and business leaders experience when they are more selective, strategic, and structured in the way they engage their peers. Peer advantage gives CEOs the insights to compete and the courage to act. The Power of Peers features stories of business leaders from a range of industries to illustrate the five essential factors for peer advantage, how it impacts personal growth and why it has proven so effective in helping leaders identify future opportunities and challenges. It's what top, growth-oriented executives have relied upon for decades to be successful in business and in life.Trade Review"True peer advantage is an experience like no other. The Power of Peers shows you how to achieve it." -- Marshall Goldsmith, #1 NYT best-selling author of Triggers, MOJO and What Got You Here Won't Get You There "There is no problem you can't solve if you have a group of peers watching your back. The Power of Peers makes a powerful case for peer groups and shows how to structure them, allowing any leader to accelerate an organization's scaling up." -- Verne Harnish, founder of Entrepreneur's Organization (EO) and author of Scaling Up "Shapiro and Bottary know their stuff. Their combined experience plus the examples cited in this book make The Power of Peers a valuable walk-through into the world of what peer organizations can do to improve your leadership and success skills." -- Chris Brogan, CEO Owner Media Group and NYT best-selling co-author of Trust Agents "The Power of Peers gives voice to a concept that I have long witnessed to be true in business -- learning from others who have had similar or related experiences holds incredible value. Business owners are at a disadvantage if they do not have a set of people surrounding them to provide both counsel and support. From my own experience as a co-founder of a company, a journalist, and member of a peer group, I can say that peer advantage is the real deal." -- JJ Ramberg, host of MSNBC's Your Business and co-founder of Goodshop "In The Power of Peers, Shapiro and Bottary interview dozens of business leaders who tell a similar story to my own--that of seeking out a different kind of help from a group of peers--and in so doing provide a reasonable roadmap to help you learn what you just don't know." -- Gini Dietrich, CEO of Arment Dietrich and author of Spin Sucks "The Power of Peers provides a cogent and engaging explanation for why peer advisory groups work. So if you sit at the top of an organization or business and want to continually push your leadership and management performance to new levels, and do it in an environment that is supportive and fun, and yet hard-hitting and pragmatic, read this book." -- Craig Weber, author of Conversational Capacity and recipient of the Vistage Worldwide Speaker Of The Year award "Peer influence is evident in every stage of our life. Kids follow their friends and mirror their older siblings. Teenagers group together in cliques that walk, talk, and dress alike. As we mature, we grow as individuals, yet our peers remain a powerful force in our lives. We're all in this together. Whether it pertains to business or physical fitness, the more you surround yourself with peers who hold the same values and share the same goals, the more likely you are to accomplish those goals." -- Jesse Campanaro, CEO Total Gym "When I started my first business, most, if not all, decisions were mine. Ultimately, the business prospered, but if I had had a trusted peer group to share ideas with, I'm certain we would have been far more successful. With The Power of Peers, Leon Shapiro and Leo Bottary take you on a thoughtful journey that redefines the old adage of "you are known (and far more successful) by the company you keep." Read this book today and take action tomorrow, or you may look back years from now with just a bit of regret." -- Robert H. Thompson, author of The Offsite: A Leadership Challenge Fable, founder of LeaderInsideOut.com, and host of Robert Thompson's Thought Grenades radioTable of ContentsForeword by Rich Karlgaard, publisher and columnist, Forbes, Introduction: You Don’t Have to Go It Alone, PART I Peer Influence in a Complex World, PART II The Five Factors for Peer Advantage, PART III Leading with Peer Advantage, Afterword by Sam Reese, Chief Executive Officer, Vistage Worldwide, Inc., Acknowledgments, Notes, References, Index, About the Authors

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Book SynopsisAs a tactical ancillary to the book Why Simple Wins, this toolkit is designed with 13 tools to enable leaders and teams to move beyond the cycle of busywork and toward a culture where valuable, essential work is the norm. By learning how to eliminate redundancies, communicate with clarity, and make simplification a habit, we can recognize which activities are time-sucks and which create lasting value. Eliminating low-value work translates into individuals who feel less overwhelmed, more empowered, and able to spend each day doing things that matter.The Why Simple Wins Toolkit includes the following 13 tools, techniques, and tips to help you do more valuable work every day:—Leadership Complexity Quiz—Complexity Diagnostic—Simplicity Vision Statement—Leadership Task Log—50 Questions for Simplifying—Simplification Worksheet—Killing Complexity—Kill a Stupid Rule—Simplification Tactics—Simplification Metrics—Simplification Code of Conduct—Interview Questions for Hiring Simplifiers—Simplification ResourcesTable of ContentsContentsAcknowledgmentsIntroductionChapter 1 The New Loyalty Paradigm Chapter 2 The Evolution of Loyalty: From Company to Self to BothChapter 3 Personal and Talent Brands at WorkChapter 4 Creating a Culture of Return Creates a Culture to Stay ForChapter 5 When Millennials Thrive, So Do Gen Xers and Boomers Chapter 6 Being a Good Place to Be From Chapter 7 Leaving So You Can Come Back Chapter 8 Boomeranging in Practice Chapter 9 Creating Your Own Alumni Club: A Blueprint Conclusion About the AuthorNotesReferencesIndex

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Book SynopsisCHOOSE MEGA RETURNS OVER MEDIOCRE RETURNS!If you follow the masses and adhere to media predictions then MEGA RETURNS is not right for you.  If, however, you’re not afraid to go against the grain and like to think outside box by buying when others are selling, and you enjoy undervalued assets then MEGA RETURNS  is your bible for investing.For the last 13 years, the explosion of debt and ease of money printing has caused global stock market and property market expansion. However, it has also left governments worldwide vulnerable to a large downturn in the economy. The end result of these bailouts is grim; the impending downturn will inevitably bankrupt affluent Western nations and send shockwaves through second tier economies.With all that being said, this book is not all doom and gloom. While the current state of the global economy is indeed alarming, you must not let the failure of large governments and multinational corporations to properly manage their funds negatively affect your investment decisions. In fact, quite the opposite - with the bursting of the bubble, great opportunities will arise for the informed investor. The world financial system is experiencing serious changes in terms of emerging technologies, fluctuating commodities and precious metals markets, and debt servicing capabilities. Even the fiat system is evolving with the developments and implementation of cryptocurrencies globally. With so many rapidly emerging and changing markets and sectors of the economy, many opportunities will present themselves for financial gain in the short and long term alike.There is an old proverb that a crisis brings opportunity. John Templeton famously said you “buy at the point of maximum pessimism” While the current crises in debt and cost of living will bring pain to markets and the economies around the world there will also be opportunities for those who are patient and seize them.  MEGA RETURNS  can be your guide. 

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Book SynopsisCreate a Better World Through the Power of Profit! Imagine your business making a big impact solving problems like hunger, poverty, war, violence, and catastrophic climate change while making a healthy profit. Guess what: you don’t have to just imagine; you can make it real. "Guerrilla Marketing to Heal the World" shows dozens of practical examples of successful companies doing well by doing good---from solopreneurs to Fortune 100 global corporations. You’ll discover dozens of ways business can heal the world---and gain the practical marketing savvy to turn your values into business success. Learn how to: Create projects (and products) that accomplish social change, profitability, and cost reduction all at once Green your company in ways that save money and make money Gain enormous positive reputation as a visionary company worth supporting Expand successfully into totally new markets through strategic thinking, powerful partnerships, and commitment to core principles Turn marketing from a cost to a revenue stream Embrace abundance and transformation---and stop worrying about market shareTable of ContentsPART I: THE WAY OF THE GOLDEN RULE Chapter 1: Because People Matter Chapter 2: Basic Concepts Chapter 3: Advantages of Doing the Right Thing PART II: THE NEW GREEN, SOCIALLY CONSCIOUS MARKETING MINDSET Chapter 4: The New Marketing Matrix Chapter 5: Abundance versus Scarcity Chapter 6: Build Powerful Alliances With Competitors, Too Chapter 7: Why the Abundance Paradigm Eliminates the Need to Worry about Market Share Chapter 8: Exceptions: Are There Zero-Sum, Win-Lose Situations? PART III: GREEN BUSINESS, GREEN MARKETING Chapter 9: Becoming a Green Company Chapter 10: Marketing Green Chapter 11: Making Green Sexy Across All Demographics and Industries Chapter 12: Language, Greenwashing, and Truth Chapter 13: Three Kinds Of Customers: Are You Reaching Them All? PART IV: GETTING NOTICED IN THE NOISE AND CLUTTER: HANDS-ON WITH COOPERATIVE, PEOPLE-CENTERED MARKETING Chapter 14: Advanced Copywriting Chapter 15: Give the People What They Want Chapter 16: Running a Global Company PART V: USING YOUR BUSINESS TO CREATE A BETTER WORLD Chapter 17: Marketing As Social Change, and Social Change As Marketing Chapter 18: Community-Focused and Charity/Social Change Marketing Chapter 19: Taking the Concept Beyond Marketing: Abundance and Sustainability in Businesses and in Society Chapter 20: Exponential Thinking from Three Practical Visionaries Chapter 21: Profit by Helping the World Chapter 22: Impossible is a Dare: Business For a Better World

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Book SynopsisThis book investigates the genesis and success of innovation in the hospitality industry as detailed in over four dozen case studies. In many of the cases studies, the innovators themselves provide the insights into their innovative inspiration and the lessons learned from the way they brought their innovative ideas to life. The cases include innovations for improved customer service, stronger human resources, and new food service and lodging concepts. While updated technology forms the basis for many of the innovations, some of the cases focus specifically on technology improvements, with a particular focus on the use of technology as a mediator in the service value chain. With the passage of several years, the book shares the outcome of the innovative concepts—most of which continue to operate. The lessons presented will provide you a valuable perspective on success through innovation, whether you are operating in the hospitality industry or another business.

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Book SynopsisEducating Social Entrepreneurs: From Idea Generation to Business Plan Formulation appears at a time of unprecedented environmental disasters, natural resources depletion, and significant failure of governments and global businesses to attend to worldwide social problems. In this era of downsizing, restructuring, and social changes, notions of traditional venture creation and the ways of creating social values have been challenged. We draw on examples from various parts of the business world and societies to prepare students, scholars, and entrepreneurial managers to deal with the challenges presented by a new and diverse business environment to create business plan for a social venture. Illuminating trouble-some aspects of the global social and business worlds, this workbook comprises two volumes that covers key issues. Students, scholars, and entrepreneurs who want to help a world of multiple disparities by dealing with social entrepreneurship will find this to be beneficial reading.

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Book SynopsisThis book takes the position that organizations, such as businesses, government agencies, etc. form a special class of living system. As such they come into being, live through lifecycle stages, and can experience organizational health and various forms of organizational illness along the way. If the latter is frequent or extended, such organizations often die an untimely death. A services perspective can go a long way to combat this outcome and assist in maintaining organizational health. Allowing this perspective to permeate an organization induces a consideration of its genuine value and leads to a greater understanding of the breadth of stakeholders who are the beneficiaries of it.Productivity and services in an organization are symbiotic—and must be so in order to achieve the balance that is key to the health of each organization. A services perspective illuminates as well the pivotal role that business-to-business service providers play in ensuring that balance is achieved and maintained. This book explores these factors from the point of view of the business leader and anyone concerned with the health of any organization.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisInnovation can be a challenging subject. At its worst, it is a meaningless buzzword. At its best, it is a means of driving differentiating value for an organization. But how can innovation be consistently achieved in the context of a client–service provider relationship? This publication provides a practical framework, with clear supporting recommendations, for clients and service providers to work together to overcome challenges and successfully manage, develop, and deliver innovation as a key part of their ongoing service relationship. Real-world experience, guidance, and examples are provided to assist and enable organizations to gain additional value with their service partners through delivery of innovation by design rather than by accident. Although targeted at service relationships between clients and external service providers, the content and recommendations are equally applicable and relevant for enterprises driving innovation internally or as part of a wider ecosystem.

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Book SynopsisAs the nations of the Caribbean respond to the emerging effects of climate change and prepare for those to come, tourism has the potential to either worsen or mitigate these impacts. In this book we look specifically at marine recreation and how its various sectors—ranging from surfing, diving and sport fishing, to yachts and cruise ships—are coping with and preparing for climate change in the Caribbean. Through essays and case studies by scientists, business leaders, government and NGO staff, and others, we show that tourism could lead the way in reducing human- induced climate impacts, protecting and restoring crucial ecosystems and habitats, and building sustainable futures for the people of the Caribbean and beyond.

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Book SynopsisContemporary public relations practice has developed over the last several decades from the weak third sister in marketing, advertising, and public relations mix to a full player. To help you keep up to speed with the exciting changes and developments of publications, this book has been updated to provide you with the necessary understanding of the problems and promises of public relations research, measurement, and evaluation. As a public relations professional, this book will guide you through the effective use of methods, measures, and evaluation in providing grounded evidence of the success (or failure) of public relations campaigns. This third edition takes a best practices approach-one that focuses on choosing the appropriate method and rigorously applying that method to collect the data that best answers the objectives of the research. It also presents an approach to public relations that emphasizes the profession's impact on the client's return on investment in the public relations function, the measurement of social media and the use of standardized measures.

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Book SynopsisIn E-Commerce Power, Jason G. Miles shares a practical framework for starting and scaling a profitable e-commerce brand in the age of Amazon. E-Commerce Power is filled with encouragement, practical advice, tips, strategies, interviews, and proven online marketing methods – all organized to help new entrepreneurs. In 2008, Jason worked with his wife to start their new brand created on eBay selling doll clothes. In 2013, they launched Pixie Faire – a popular sewing supply marketplace that has had over 4 million patterns downloaded which is averaged at 60,000-70,000 orders a month. The site has been featured by Shopify and is in the top 1% of all Shopify sites based on worldwide site traffic. Within E-Commerce Power, Jason aims to teach new entrepreneurs how he and his wife were able to accomplish such a feat and thrive from it. E-Commerce Power is: Packed with interviews featuring small business owners crushing it online. A practical framework that explains how to scale up an e-commerce business for even the most novice reader. An enthusiasm guide of Amazon’s 3rd party selling system which has created a boom in Private Label product strategies.

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Book SynopsisGo Do Deals provides entrepreneurs with a practical method to source and buy companies without having capital and without borrowing lots of money. For those who are ready to take the next step on the entrepreneurial ladder and make the shift from customer to shareholder value creation, Go Do Deals shows them how to: Bypass the brokers and find businesses that are NOT for sale Find, approach, and have positive conversations with potential sellers Structure deals so that they do not need to contribute cash upfront Choose the right deals and avoid buying themselves a job Know the best time to exit or sell their business Buying a company can double one’s business in an afternoon, free them from the treadmill of staff and customers, and avoid the blood, sweat, and years of start-up pain. It’s time to Go Do Deals.

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Book SynopsisRight on the Money provides readers with a proven, realistic game plan to redraw maps for sales and marketing in a topsy-turvy world.Even before COVID-19 upended lives and forced people to reimagine every interaction, “business as usual” tottered on its last legs. An overwhelmingly digital economy dispatched a bricks-and-mortar mindset and gave rise to a brave new mobile world. While top sellers adapted from a sell-to model to a buy-from environment—in which customers move through much of the buying cycle before ever engaging sellers—others stuck to their guns and found themselves condemned to failure. The bottom line: accept and embrace change or be done in sales. Right on the Money offers a compelling blueprint to understand and win over today’s buyers. It also offers a wealth of field-tested, actionable steps to excel in a marketplace far more digital, far less centralized, incredibly dynamic and much more lucrative than ever before. Colleen Francis sheds light on the current sales landscape and helps readers align personal and organizational strategies to win.

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Book SynopsisPOISED® for Results offers a comprehensive, effective, and efficient model for organizational leadership and individual and team growth and development. Navigating through each element of the POISED® process, with examples and stories from experience, and relatable historical stories and specific recommendations, POISED® for Results is designed to engage the reader and to provide an imminently usable structure for successful team engagement, strategy development and execution, and continuous growth.Dr. Scott’s expertise in leading, training, and guiding teams provides a seasoned educator’s perspective, and combines with Mark’s global business and organizational leadership experience to reach readers of all backgrounds and experiences. Newer leaders seeking a direction and seasoned leaders eager to finetune their skills of engaging teams with a proven and efficient process and model, will appreciate and be able to take away tools and processes and stimulate thinking for immediate application. The results of the POISED® model as explained in POISED® for Results will accrue in multiple dimensions: individual growth as a leader, a significant increase in team-member engagement by driving “optimal stress” for success and, ultimately, results that come from maximizing organization effectiveness in an efficient manner with focused leadership.

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