Business, Finance & Law Books

Book SynopsisLand, as a fundamental resource in regional development, provides major opportunities for farming, housing, urban planning, and financing. In order to meet the requirements of the new era, every state has developed and implemented a series of policies according to its national specificities and to the international regulations and trends.Geospatial Technologies for Effective Land Governance is a pivotal reference source that provides vital research on the application of the use of GNSS, remote sensing, and GIS. While highlighting topics such as crop management, multispectral images, and irrigation, this publication explores land administration, encompassing both cadastral systems and land registration, as well as the methods of land governance strategies. This book is ideally designed for researchers, agricultural professionals, engineers, environmentalists, land developers, educators, students, and policymakers seeking current research on land and land-based conflicts in urban and rural communities.

Read more less

Book SynopsisBusinesses working under green finance models consider the potential environmental impact in investment and financing decisions and merge the potential return, risk, and cost correlated with environmental conditions into day-to-day financial business. Under this model, the ecological environment and sustainable development of society is observed and promoted.Green Finance for Sustainable Global Growth is an essential reference source that discusses emerging financial models that focus on sustainable development and environmental protection including developing trends in green finance, internet finance, and sustainable finance. Featuring research on topics such as competitive financing, supply chain management, and financial law, this book is ideally designed for accountants, financial managers, professionals, academicians, researchers, and students seeking coverage on the sustainable development of the finance industry.

Read more less

Book SynopsisAs organizations continue to develop and adapt in today's modern society, various approaches have begun to emerge as managers look for the best techniques to improve company performance. Appreciative inquiry is the practice of maintaining a positive and optimistic environment within the workplace, and it's a concept that has transformed many corporations as it spread across the globe. Understanding this powerful shift in employee perception requires considerable research on how appreciative inquiry is affecting various companies worldwide.Appreciative Inquiry Approaches to Organizational Transformation provides emerging research that serves to increase the productivity of individuals and organizations exponentially by sharing case studies from organizations where appreciative inquiry has been implemented successfully as well as best practices that can benefit organizations and common pitfalls that can be avoided by becoming more vigilant. Featuring coverage on a broad range of topics such as individual execution, productivity, and occupational solutions, this book is ideally designed for managers, practitioners, corporate professionals, executives, researchers, educators, and students.

Read more less

Book SynopsisThis book offers five proven principles so multinational companies can advance diversity, equity, and inclusion with a nuanced understanding of local contexts across countries and cultures.It’s easy to fall into the trap of using a single-culture worldview when implementing global DEI in organizations. But what makes DEI change efforts successful in one country may have opposite, unintended consequences in another. How do companies find the right balance between anchoring their efforts locally while pushing for change that may disrupt existing power dynamics? This is the question at the heart of global DEI work. Along with practical advice and examples, Rohini Anand offers five overarching principles derived from her own experience leading global DEI transformation and interviews with more than sixty-five leaders to provide a through line for leading global DEI transformation in divergent cultures. Local relevance—understanding markets and acknowledging local beliefs, regulations, and history—is essential for global success. This groundbreaking book explicitly details how to take local histories, laws, and practices into account in DEI transformation work while promoting social justice worldwide. 

Read more less

Book SynopsisIn a world of increasing polarization, Digital, Diverse & Divided shows us how to use cultural intelligence to bridge our divides and authentically connect with those around us.The divides between us seem to keep growing no matter the issue—politics, race relations, religion, and the list goes on. Tackling polarization isn’t easy, but this book gives us tools to bridge our divides without forcing everyone to conform to the same thinking and behavior.Cultural intelligence, a scientific model originally designed for working with people from different cultures, is ideally suited to bridge our polarizing differences. In Digital, Diverse & Divided, David Livermore, the leading expert on cultural intelligence, teaches us how to use the method he has taught global executives and foreign diplomats to navigate difficult conversations with anyone.Livermore uses his renowned work in cultural intelligence to address everyday challenges such as these: How should I respond to a racist comment? What should I do when someone is completely closed to a different perspective? How can I persuade polarized groups to move beyond “agree to disagree”? How do I handle the emotional fatigue that comes with polarizing conversations and relationships? Digital, Diverse & Divided combines groundbreaking research, riveting stories, and practical strategies that are proven to build a more culturally intelligent world for all of us.

Read more less

Book SynopsisYou don’t have to betray yourself or your values to close stellar sales. This book introduces a simple formula for a personalized approach to building connections through alignment and problem-solving.So many sales people believe that they have to push themselves out of their comfort zones and compromise their values to sell products. But, as Stacey Hall shows, the comfort zone can actually be a power zone that leads to sales, satisfaction, and success. Selling from Your Comfort Zone shifts away from “pushy” and “spammy” sales tactics and instead shows how you can bring meaning to your role as a salesperson. Hall teaches how to remain in alignment with your calling, with yourself, with what you are selling, with your prospects, and with what you are saying to your prospects. By being aligned with your core values and personality traits, you will have more confidence, energy, and courage to achieve your goals, which greatly increases the chances of success.Studies reveal that while men generally rely on improving and driving outcomes to close sales, women tend to emphasize building connections, shaping solutions, and collaborating. Hall’s Alignment Marketing formula combines both skillsets in an easy-to-follow process for gently expanding your comfort zone to the edge of its safe boundaries. By adopting this approach, you can stay flexible and resilient in the face of problems and objections that all salespeople encounter along the way.

Read more less

Book SynopsisThis complete guide to effective, transformative diversity training provides an answer to the superficial, check-the-box DEI efforts that are undermining the entire field. DEI work is getting a bad reputation. But that’s because it’s not being done right, say veteran diversity consultants James O. Rodgers and Laura Kangas. Too many organizations are treating diversity training as a quick-hit, low-cost, check-the-box activity. Effective diversity training involves behavioral change based on adult learning theory. It is rigorous, deeply personal, experience based, and, if done well, life changing. Rodgers and Kangas offer a complete guide, from design to implementation to results. They show how to determine what specific, tangible outcomes an organization wants before it startslink diversity training to overall organizational strategyhelp all participants forge an individual, emotional connection to the trainingidentify what skills a facilitator needs—the right facilitator makes all the differencecreate memorable learning experiences, not simply educational programs The authors’ goal is nothing less than to spark a worldwide revolution of informed practitioners, employees, and business leaders who will demand diversity training be given the same time, resources, and attention as any other critical enterprise initiative. Reading group discussion guide available in book.

Read more less

Book SynopsisThis compelling and inspiring call to action for leaders at every level helps them find their role and voice in affecting societal and workplace change.The need for inclusive leadership has never been more urgent. In the United States, the wealth gap is the greatest it has ever been, with women, people of color, and other marginalized communities being the most impacted by economic and societal inequities. In the workplace, representation is still sorely lacking across every industry. Pay disparities, low wages, and lack of benefits continue to characterize many jobs in the nation?s labor force. These realities have an impact on generations, communities, and our society overall. To build a more equitable future, leaders must grasp the urgency of their role and responsibility in the change effort.In this updated and greatly expanded second edition of her bestselling book, Jennifer Brown takes a deeper dive into what it takes to be an inclusive leader and examines the challenges and mindsets that continue to hold many leaders back. Combining nearly two decades of professional DEI expertise with personal experience and reflection, she tackles complex topics such as identity, privilege, and systemic inequities. Following her widely acclaimed Inclusive Leader Continuum, Brown makes the journey to becoming an inclusive leader more informed and actionable by offering new structure and content throughout the new edition of the book, including new insights and stories, detailed strategies and tools, and discussion guides to spark learning at the individual and organizational levels.Whether you are already a fan of the first edition of How to Be an Inclusive Leader or are just embarking on your journey to become a more inclusive leader, this book will meet you where you are and equip you to take action and step into your role in the change effort.

Read more less

Book SynopsisOffering a new lens on leadership and living, this research-based guide shows how to design experiences that can touch hearts, provoke minds, and change lives in powerful ways.Transformative experiences are life events that change our sense of self in important ways. How do they work? What elements do they require? How can we learn to design them intentionally?By embracing the research-based approach of ELVIS (the Experiential Learning Variables and Indicators System), this book details how to recast yourself as an Experience Design Leader, one that can provide those in your organization with the opportunities needed to reflect and grow as individuals.Beginning with the ELVIS Framework, you will gain deep foundational insight into how transformative experiences work. And then with the ELVIS Toolkit, which includes seven practical design elements, you will have the key to unlocking these powerful experiences for yourself and others.Whether you are new to the idea of designing experiences for others or are a seasoned veteran, ELVIS shows you how to tap into the psychology operating behind the most powerful and important experiences of our lives?those that shape who we are.

Read more less

Book SynopsisPepsiCo?s award-winning chief design officer reveals the secret to creating life-changing innovations: putting human needs at the center of any design process.?Innovation is an act of love?or at least it should be. Always. It is a gesture of empathy, respect, generosity, of one human being?s devotion to another,? writes Mauro Porcini at the beginning of this extraordinary book.It is in part a memoir by one of the world?s leading designers?the first chief design officer at both 3M and Pepsi. But even more, it is a manifesto for a genuine, authentic, and deeply humanistic approach to design, one that aims to create personal and social value first and financial and economic value afterward.In every industry, new technologies have lowered the barrier to entry like never before. Either you design exceptional products or somebody will beat you to it. Porcini shows, through example after example and story after story, that the key to real, world-changing innovation is to put people first?not only the people we innovate for but also the people who lead the innovation process.Putting people first requires what Porcini calls unicorns: people who are in love with people, who have a genuine fire in them to create meaningful solutions for actual human beings. In this book, he describes them, celebrates them, and details their superpowers so you can find them, hire them, grow them, and retain them.Some are qualities you might expect?the ability to dream combined with the ability to execute. But when was the last time you heard an executive ask prospective hires if they were kind, optimistic, curious, or humble? Porcini uses his journey across startups and multinational corporations, through successes and failures, to create a handbook for modern innovators.

Read more less

Book SynopsisThe third edition of this bestseller (over 275,000 copies sold) builds on the tested formula that helps organizations recognize the value of complaints using updated examples and concepts in the age of COVID-19.The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.This new edition condenses the tried and true eight-step formula into a tighter, more efficient three-step formula. From her work with clients, the author has updated industry-specific complaint examples and added in new concepts, such as a process that enables employees to handle complaints with increased emotional resilience—something that is sorely needed since dealing with increasingly difficult customers is a common occurrence in the wake of the COVID-19 pandemic.Handling complaints doesn’t have to be a negative, soul-crushing experience. Janelle Barlow gives the right tools to treat each of them as a source of innovative ideas that can transform your business.

Read more less

Book SynopsisWinner of the 2023 PenCraft Best Book Award for Nonfiction and the 2023 Nonprofit Authors Association Silver Award.Clear communication requires the courage to confront the psychological blocks that hold you back. Learn how to become a more fearless and peerless communicator.Raising your game as a communicator is one of the best ways to make a difference in the world, but it takes courage to open up to others and invite others to open up to you. As a lifelong communication coach, Michelle Gladieux has discovered four sneaky obstacles that can keep you from becoming the best communicator you can be: Hiding—Fear of exposing your supposed weaknesses Defining—Putting too much stock into assumptions and being quick to judge Rationalizing—Using “being realistic” to shield yourself from taking chances, engaging in conflict, or doing other scary but potentially rewarding actions Settling—Stopping at “good enough” instead of aiming for something better in your interactions These challenges all have something in common. They require taking risks—to reveal yourself, question your beliefs, take a leap of faith, or move out of your comfort zone. Each chapter includes a real-world practice called a Pro Move and an exercise, both carefully crafted to help you overcome hang-ups and take more joy in communicating.Courageous communication requires self-knowledge, practice, and a desire to grow. It is a full-body, full-mind, and full-heart effort. This book is like having a caring, expert coach along with you for the journey.

Read more less

Book SynopsisDitch the negative mental habits that derail conversations and destroy projects, and discover a framework for forging authentic, enduring, and productive connections.We live in conversations like fish live in water—we’re in them all the time, so we don’t think about them much. As a result, we often find ourselves stuck in cyclical patterns of unproductive behaviors. We listen half-heartedly, react emotionally, and respond habitually, like we''re on autopilot.This book is a practical guide for thoughtfully reflecting on conversations so we can avoid the common pitfalls that cause our relationships and work to go sideways. Chuck Wisner identifies four universal types of conversations and offers specific advice on maximizing the effectiveness of each: Storytelling—Investigate the stories we tell ourselves about ourselves and others Collaborative—Explore the way our stories and other people’s stories interact Creative—See new possibilities and discover unforeseen solutions Commitment—Make promises we know we can keep These conversations unfold sequentially: our awareness of our and others’ stories transforms our ability to listen and collaborate, which opens our thoughts to creative possibilities, guiding us toward mindful agreements.Our conversations—at home, at work, or in public—can be sources of pleasure and stepping-stones toward success, or they can cause pain and lead to failure. Wisner shows how we can form a connection from the very first conversation and keep our discourse positive and productive throughout any endeavor.

Read more less

Book SynopsisThe future of work is here. You can no longer survive by copying and pasting old office techniques into a digital environment; it’s exhausting, unproductive, and unsuccessful. There is a better way! Are you ready to rethink everything you know about how remote works?Drawing on their years of experience working at remote companies DuckDuckGo and Automattic, plus dozens of interviews with leading experts, Ali Greene and Tamara Sanderson have written the ultimate playbook for managing remote teams.This book addresses challenges such as communicating effectively (with fewer meetings!), eliminating frustration over what tools to use, establishing team norms, and focusing on getting things done. You will learn how to work best remotely and create a workplace designed for freedom, flexibility, and focus.For decades, we’ve planned our lives around our work. Now it’s time to intentionally design work to fit our lives.

Read more less

Book SynopsisImprove communication, engagement, and culture with active listening.When employees, colleagues, and customers are not being heard, organizational culture, employee happiness, and overall organizational success will suffer. How well do you listen?Active listening is the doorway to increased belonging, loyalty, profitability, innovation, and so much more. It is the difference between thinking we understand what people want and knowing what they want. Want to build stronger relationships, avoid misunderstandings, and anticipate problems before they surface at work?All you have to do is listen.The Art of Active Listening introduces a 5-step framework that shows you how to listen successfully and act upon what you are hearing.Readers will discover how to: Recognize the unsaid Seek to understand Decode Act Close the loop Backed by her personal review of over 30,000 employee and customer surveys and facilitation of 100?s of focus groups, Younger discovered one universal truth: We all want to be heard. We want our voices to matter. We want the work we do to matter.When we get this right - when we listen to our employees and customers and care about them not just for what they can do but for who they ARE - they can and will move mountains.Using the tools provided in this book, you can implement active listening, regardless of whether you?re in-person or virtual, that benefits all team members and customers, strengthens overall engagement, improves organizational culture and creates a space for everyone to have a voice.When those at work feel heard, they will do whatever it takes to achieve outcomes that serve your relationship and your organization.

Read more less

Book SynopsisDon’t risk the dire consequences of your work processes becoming obsolete—discover a powerful model for constant, ongoing, enterprise-wide process evolution and optimization.If you have a great product, but don’t have the operations in place to efficiently and effectively support it—production, manufacturing, sales, finance, human resources, etc.—you won’t succeed. Product innovation is seen as flashier and so gets far more attention, but you can create an enduring competitive advantage by revolutionizing business operations.The problem is most attempts to improve business operations are reactive, sporadic, and siloed. Tony Saldanha and Filippo Passerini’s Dynamic Process Transformation model provides a living model for constant, ongoing process evolution and optimization.The authors focus on maximizing three drivers of change. First, “open market rules”—each business process must be run as a separate business, instead of via monolithic mandates coming down from on high. Second, there must be “unified accountability”— outcomes must be clear and consistent across the company, instead of being siloed within departments. And third, there needs to be a “dynamic operating engine,” a methodology to convert the constantly changing business process goals into tactical day-to-day employee actions.With numerous examples from leading companies, this book shows how to proactively keep business processes across the company from becoming obsolete and take advantage of a neglected key to success.

Read more less

Book SynopsisAn expanded edition of the first practical, nonjudgmental handbook for dealing with microaggressions, featuring examples, sample scripts, action plans, a new discussion and activity guide, and up-to-date suggestions for creating a culture of belonging in the workplace.Overt discrimination is relatively easy to spot. But the less obvious but more common actions that make people feel left out or stigmatized in our workplaces, commonly called microaggressions, can be hard to identify and even harder to deal with.The author use a clearer, more accurate term: subtle acts of exclusion (SAE). After all, people generally aren?t trying to be aggressive?usually they?re trying to say something nice, learn more about a person, or be funny. Bring accused of aggression shuts the conversation down, when you want to open it up.This book features examples, tools, sample scripts, and action plans to help readers prevent subtle acts of aggression from happening, or deal with them when they do. Updated throughout, this second edition features: A greatly expanded chapter on ?intentional acts of inclusion??actions for creating a sense of belonging. A discussion and activity guide ideal for book clubs and training sessions A new concluding chapter, Hope for Humanity Whether in the form of stereotypes, assumptions, backhanded compliments, or objectification, SAEs are damaging to our coworkers, friends, and acquaintances. This book is your friendly, accessible, non-judgemental guide to creating a welcoming workplace.

Read more less

Book SynopsisIf you''re on the internet, you''re already global. Now, get access to an innovative data-driven model for profitably expanding the international presence you already have.Companies looking to expand used to think about entering international markets, but today you''re global from the moment you create a website. Nataly Kelly, Chief Growth Officer at Rebrandly (a global tech company with customers in more than 100 countries) and former VP International Ops and Strategy at HubSpot, says now the goal should be market intensification?building on the presence you already have.Kelly''s MARACA model enables companies to distill the mass amounts of data available to determine if, how, and where they should expand by looking at three key areas of measurement:MA: market availability?the size of the market opportunity within a given countryRA: real-time analytics?data indicating how your company is currently performing in that marketCA: customer addressability?the measure of your company''s ability to address the market, no matter its sizeThe book is based on Kelly''s experiences with building a global business both at HubSpot and as a consultant, but also contains numerous examples from successful global companies of various sizes, such as Airbnb, Canva, Dashlane, GoStudent, Facebook, LinkedIn, Lottie Dolls, Netflix, Revolut, Teamwork, and Zoom. Including information on building a globally minded corporate culture, this is a complete strategic guide to discovering international growth opportunities.

Read more less

Book SynopsisA compass for leaders lost in the paradoxical space between attention to people and attention to results?with Compassionate Accountability you don?t have to choose!Sadly, compassion and accountability are too often in tension?leaders feel they have to pick one or the other. But solely prioritizing accountability can create toxic work environments that drive away good talent. On the other end of the spectrum, being too nice can compromise performance and productivity.Finding harmony between compassion and accountability is the ultimate catalyst for improved results and a thriving workplace.The solution is recognizing that compassion and accountability are not opposites. In fact, accountability is an element of compassion. Compassionate Accountability is the process of building connection while getting results. This book shows how this foundational mindset, philosophy, and way of living can lead to a thriving organizational culture. It covers such topics as these: Why you can?t practice compassion without accountability How to turn on the three ?switches? of the compassion mindset?and the predictable damaging consequences when they?re turned off The key role Compassionate Accountability plays in a healthy leadership culture Six areas to focus on to start building your culture of Compassionate Accountability Five common barriers to compassion for leaders?and how to overcome them Plus, readers will find real case examples of how organizations have adopted Compassionate Accountability, along with quizzes and self-assessments to help them learn and apply the concepts.Leaders seeking a renewed sense of fulfillment in their roles and increased leadership impact will find inspiration, guidance, and a road map for cultural transformation.

Read more less

Book SynopsisAvoid the speed trap! Discover how changemakers can find lasting solutions to urgent social problems through a proven 5-step process for listening thoughtfully, building broad support, and exploring unconventional options.Society celebrates leaders who promise fast, easy solutions to the world’s problems—but quick fixes are just mirages that fade, leaving us with the same broken systems. The truth is, effective social change happens through slow, intentional actions. The author, a globally acclaimed social entrepreneur, offers a 5-step process for taking the slow lane to change—the lane that gets you to the right place faster: Listening—Listen to build trust, which can change hearts and minds and allow for something new to emerge. Holding the urgency—Accept that even in moments of crisis you can move only at the speed of trust instead of rushing into action. Sharing the agency—Create an inclusive environment where everyone can lead. Healing democracy—Build bridges that allow marginalized people to participate. Maintaining curiosity—Be inspired by nontraditional sources. Using dozens of examples—prison reform in England, urban development in Venezuela, healthcare in the Navajo Nation, early childhood education in New York, and many more—The Slow Lane shows how, by following the principles taught in this book, readers can create lasting change.

Read more less

Book SynopsisLight bulb moments in coaching are the creative insights that change minds and lives.A new, highly actionable guide for disrupting the narratives holding clients back from resolving problems and making the changes they want in themselves, Breakthrough Coaching provides methods, resources, and exercises to help you activate immediate and sustainable shifts in perspective and behavior, moving you forward on your path of coaching mastery.Stop being haunted by doubt and discomfort. Discover how to quickly create safety and connection so your clients accept when you challenge their thinking. Then know what to say that evokes the creative flashes of insight that change their minds and lives forever.Read Breakthrough Coaching to unlock access to: 5 Modules of learning and discovery 19 Resource Tools and 5 Practice Exercises Coaching case studies and examples And so much more No longer will you worry ?can I really say that?? or ?should I have said more?? Instead, you?ll be able to reveal deep desires and dreams, shine a light on blind spots and mental blocks, and open your client''s minds to new perspectives that change their stories ripe with new possibilities?in less than an hour of your time together.

Read more less

Book SynopsisFour innovation experts from the startup world, large enterprises, nonprofits, and academia come together to reveal the secret of uncovering authentic demand and building successful innovations around it.Most innovators are stuck, whether or not they realize it. They want their innovations to become part of the lives of their customers, clients, or beneficiaries. But people are already coping with their busy lives; new ideas and inventions rarely spark any change at all.  At the Center for Deliberate Innovation at Georgia Tech, the authors have worked with scores of startups and large companies, developing a unique methodology that unpacks the “black box” of authentic demand and shows innovators how to search for it, recognize it, and create situations for their customers that catalyze it. They explore the differences, and different challenges, to the three types of innovation—incremental improvement, company transformation, and radical “formative” innovation.Authors Chanoff, Furst, Sabbah, and Wegman take innovators and people who work with them on a new journey through innovation. Their fresh case studies, from IBM’s entry to the Web, to a single mother in a slum in Kenya, make The Heart of Innovation as obsessively readable as it is informative.If customers are already pulling your innovation from your hands, you don’t need this book. Otherwise, reach for The Heart of Innovation.

Read more less

Book SynopsisAuthor of the bestselling DEI Deconstructed returns with a companion workbook filled with practical and actionable techniques for changemakers at all stages of their DEI journey.The next step in your DEI journey starts here. Building on the knowledge base of DEI Deconstructed,Lily Zheng offers a workbook with40original exercises, worksheets, and other tools to help guide you and your organizationtoward more substantive and lasting DEI outcomes. Whether you?re a new or veteran DEI practitioner looking to improve your practice, a leader looking to grow your leadership skills, or an advocate looking to play more powerful roles in movements, this book will give you the practical tools to do just that.From self-work to organizational change, this workbook will upskill you with the core competencies required for impactful DEI work, such as ? diagnosing inequity, working with constituents, building movements, creating psychological safety, stewarding inclusive cultures, resolving conflict and harm, and achieving systems change. Most importantly, it willgive you valuable experience puttingthese skills into action. Each activity can stand on its own and is designed to stimulate valuable reflection and practice. Included are recommendations for targeted exercise roadmaps to supplement your learning journey. Taken all together, these exercises are a complete masterclass in any practitioner''s DEI education

Read more less

Book SynopsisLeadership legend and bestselling author Ken Blanchard returns with trust expert and thought leader Randy Conley to present a structured playbook based on the bestselling Simple Truths of Leadership.The companion playbook to Simple Truths of Leadership expands on the book?s 52 essential principles of servant leadership and trust building. This structured playbook provides weekly prompts and exercises to help you track your progress toward your leadership goals. It focuses on one Simple Truth per week and includes: A summary of each Simple Truth A game plan for using each truth in your workplace, including thought-provoking questions and exercises to challenge your thinking and cause you to consider new ideas about leadership A Call to Action to ?Try It This Week? With so much of today?s workforce feeling disengaged from the work they do, it?s critical for leaders to move away from self-serving methods and embrace servant leadership to put their followers? needs before their own. And by journaling alongside servant leadership principles, you will be able to turn the common sense behind these simple truths into common practice for you and your organization.

Read more less

Book SynopsisPractical leadership for difficult times, from a crisis management expert who has led response teams through the 9/11 Pentagon attack, NFL on-field medical emergencies, and the war in Ukraine.Dr. Thom Mayer knows first-hand that true leadership stems from our actions, not our positions, especially in times of crisis.Drawing on his experiences heading the 9/11 Pentagon rescue efforts, dealing with on-field emergencies in the NFL (he was at Damar Hamlin’s bedside after his injury), training mobile response medical teams in Ukraine, and more, Mayer covers such topics as: Why trust is vital for innovation The critical role of failure in devising new ways of leading How questions fuel innovative action Why every leader should have the title Chief Story Teller The importance of distinguishing between data, knowledge, and wisdom Each chapter begins with a provocative and seemingly contradictory statement,

Read more less

Book SynopsisWhat Would It Be Like to Restore Sanity? What would it be like to work together again in creative and generous ways? What would it be like to be curious about who you?re with rather than judging or fearing them? What would it be like to engage together in exploring possibilities rather than withdrawing in conflict or disagreement? What would it be like to be working well together?From 50 years working with leaders globally, I state with full confidence that leadership has never been more difficult. And it?s not our fault. We?ve been good and caring leaders, we?ve led people in empowering, engaging ways to create meaningful, productive work. But now we face external conditions far beyond our control to change, dynamics intensifying at shocking speed.The perfect storm is here, created by the coalescence of climate and human-created catastrophes. As leaders dedicated to serving the causes and people we treasure, confronted by this unrelenting tsunami, what are we to do? I state my answer to this also with full confidence:We need to restore sanity by awakening the human spirit. We can achieve this only if we undertake the most challenging and meaningful work of our leader lives: Creating Islands of Sanity. An Island of Sanity is a gift of possibility and refuge created by people?s commitment to form healthy community to do meaningful work. It requires sane leaders with unshakable faith in people?s innate generosity, creativity, and kindness. It sets itself apart as an island to protect itself from the life-destroying dynamics, policies, and behaviors that oppress and deny the human spirit. No matter what is happening around us, we can discover practices that enliven our human spirits and produce meaningful contributions for this time.

Read more less

Book SynopsisIn developing the skills necessary to engage in Bold, Inclusive Conversations around polarizing topics, we can acknowledge that these subjects are complex, that there are no simple answers, and that it takes time and practice to learn how to do it well.Politics, religion, race?we can''t talk about topics like these at work, right? But in fact, these conversations are happening all the time, either in real life or virtually. And if they aren''t handled effectively, they can become more polarizing and divisive, impacting productivity, engagement, retention, teamwork, and even employees'' sense of safety in the workplace.In this second edition of We Can?t Talk about That at Work!, best-selling author Mary-Frances Winters and new coauthor Mareisha N. Reese of The Winters Group, Inc., provide fresh examples, updated research, and compelling insights. Featuring a new chapter on how two organizations have actualized the model for Bold, Inclusive Conversations as well as a discussion guide and updated glossary, this modern classic offers step-by-step guidance for conducting structured conversations around polarizing topics. Leaders and organizations can address sensitive subjects head on in a way that brings people together instead of driving them apart.

Read more less

Book SynopsisRanked #7 on Forbes.com''s Top 10 Customer Experience Books of 2024True inclusion happens when leaders stop relying on HR practitioners to own full responsibility for DEI initiatives. The small, intentional daily leadership practices in this book are the key to creating truly inclusive organizations.Diversity and inclusion training and books have flooded the market, but the gap between what is promised and what is delivered is beginning to undermine the progress that has been made.There are millions of people who strive to make a difference in workplace diversity and inclusion. And with this practical, leader-friendly framework, Daily Practices of Inclusive Leaders will equip readers with the actionable tools they?ve been searching for.Leaders will learn:? Why they are the key to inclusion? Insights for the lifelong journey? Successful practices they can start today? And moreWith the era of big DEI coming to an end, leaders will make big strides through small daily changes in their processes that lead to creating an inclusive workplace culture. With this toolkit of actions, activities, and tactics leaders will become the foundation of diversity and inclusion in their organization.

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book SynopsisLearn how to transition leadership, implement shared ownership, and preserve your organization''s core values?setting the stage for your business to thrive for generations to come.This visionary but practical handbook offers mission-driven business owners a roadmap for ensuring their company''s lasting impact, building leadership internally, and fostering participatory management.Through inspiring real-world stories of B-Corps, worker co-ops, ESOPs, and employee ownership trusts, this book demonstrates how to create resilient organizations that benefit workers and communities.Drawing on his 50-year journey with South Mountain Company and extensive research, Abrams outlines five critical transitions for mission-driven businesses to become what he calls a CommonWealth company: From founder to next-generation leadership From sole ownership to widely shared From hierarchical control to democratic management From unprotected mission to preserved purpose From business-as-usual to B Corp force for good From Founder to Future is an essential guide for mission-driven leaders seeking to reshape their businesses for inclusivity, longevity, and positive impact. Whether you''re a retiring owner planning your exit, a young entrepreneur building for the future, or an employee working in a purpose-driven business, this book offers a blueprint for creating enduring, values-driven enterprises in the emerging regenerative economy.As 3,000,000 U.S. small business founders over 55 prepare to retire, $10 trillion in assets will change hands over the next two decades. This timely guide shows how to preserve your company''s mission and legacy while empowering the next generation.

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book SynopsisNASA, Pixar, and BMW all use the Process Communication Model as a way of training leaders to connect effortlessly with anyone. This book simplifies the complex model to make it easy for anyone to use.Assessments like MBTI, DiSC, and StrengthsFinder are popular tools for understanding personality. Unfortunately, the results often isolate people in neat boxes rather than build bridges across their differences. In contrast, the Process Communication Model (PCM) helps you find the shared ground between you and the people you speak with. According to PCM, we all have a feeler, a thinker, a believer, a dreamer, a rebel, and a promoter within us; it''s the proportions that vary. We default to communicating with our strongest part, when we should be communicating using the part we have most in common with others. Over one million people in fifty countries have been trained in this model, but this is the first book written with the goal of being easily understood by untrained people. Seeing People Through will help leaders support their people in facing any challenge and get organizations communicating on mutually beneficial terms.

Read more less

Book SynopsisSustainable company growth isn?t just a pipedream. This 3-part blueprint is your guide to avoiding the traps that cause growth to stall.As companies mature, their underlying growth naturally slows?this is called the ?growth curse?. It?s a pervasive problem that plagues companies, CEOs, and board members alike. In order to safeguard a company?s future, a strategic form of governance in which the board plays a more active role on behalf of all stakeholders, must be activated.This book is comprised of 3 parts. First it shows companies how to identify the traditional traps that hinder growth. The second part provides companies with a blueprint for building their board, defining long-term strategy, and adjustments necessary to serve continued growth. The final part delves into the specific ways that the board and executives must collaborate in relation to strategic renewal.Reimagining the limits of growth and how companies are run as a consequence provides an escape from the ?growth curse? at last.

Read more less

Book SynopsisThis book is a comprehensive and practical guide to the core skills, activities, and behaviors that are required of product managers in modern technology companies.Product management is one of the fastest growing and most sought-after roles by job seekers and companies alike. The availability of trained and experienced talent can barely keep up with the accelerating demand for new and improved technology products. People from nontechnical and technical backgrounds alike are eager to master this exciting new role. The Influential Product Manager teaches product managers how to behave at each stage of the product life cycle to achieve the best outcome for the customer. Product managers are under pressure to drive spectacular results, often without wielding much direct power or authority. If you don''t know how to influence people at all levels of the organization, how will you create the best possible product? This comprehensive entry-level textbook distills over twenty years of hard-won field experience and industry knowledge into lessons that will empower new product managers to act like pros right out of the gate. With teaching experience both from UC Berkeley and Lynda.com, the author boils down the most complex topics into principles that are easy to memorize and apply. This book methodically documents the tools product managers everywhere use to align their teams with market needs and organizational goals. From setting priorities to capturing requirements to navigating trade-offs, this book makes it easy. Not only will your product succeed, you''ll succeed, too, when you read the final chapter on advancing your career. Let your product''s success become your success!

Read more less

Book SynopsisBestselling author, psychologist, and relationship coach Melanie Joy shares the principles and tools that can make any relationship, from personal to professional, healthier and more resilient.Relationships are complicated. Yet it''s an unfortunate reality that while most of us have to learn complex geometry that we''ll probably never use, we don''t get a single formal lesson in how to relate to others. In this one-stop guide, psychologist Melanie Joy reveals the common psychological dynamics that underlie all kinds of relationships--with a romantic partner, friends, family members, colleagues--in short, with anyone in any situation. Understanding these dynamics will help you make all your relationships healthier and more resilient. Relationships are like bodies: they get sick when their immune system is weaker than the germs that stress them. Drawing on the most relevant research as well as on her own extensive experience as a psychologist, Joy explains how to strengthen your relational immune system to resist not only interpersonal stressors but also largely invisible yet potentially devastating societal stressors like racism and sexism. With this understanding, you can cultivate relationships that consistently reflect core moral values and honor the dignity of everyone involved. Resilient relationships are not only a source of joy and fulfillment for those who are in them, they also support the thriving of the organizations and communities of which we all are a part.

Read more less

Book Synopsis"Professor Coffee''s compelling new approach to holding fraudsters to account is indispensable reading for any lawmaker serious about deterring corporate crime."--Robert Jackson, former Commissioner, Securities and Exchange Commission In the early 2000s, federal enforcement efforts sent white collar criminals at Enron and WorldCom to prison. But since the 2008 financial collapse, this famously hasn''t happened. Corporations have been permitted to enter into deferred prosecution agreements and avoid criminal convictions, in part due to a mistaken assumption that leniency would encourage cooperation and because enforcement agencies don''t have the funding or staff to pursue lengthy prosecutions, says distinguished Columbia Law Professor John C. Coffee. "We are moving from a system of justice for organizational crime that mixed carrots and sticks to one that is all carrots and no sticks," he says. He offers a series of bold proposals for ensuring that corporate malfeasance can once again be punished. For example, he describes incentives that could be offered to both corporate executives to turn in their corporations and to corporations to turn in their executives, allowing prosecutors to play them off against each other. Whistleblowers should be offered cash bounties to come forward because, Coffee writes, "it is easier and cheaper to buy information than seek to discover it in adversarial proceedings." All federal enforcement agencies should be able to hire outside counsel on a contingency fee basis, which would cost the public nothing and provide access to discovery and litigation expertise the agencies don''t have. Through these and other equally controversial ideas, Coffee intends to rebalance the scales of justice.

Read more less

Book SynopsisThis second edition of the book reflects the authors’ work to continually improve upon the model and to apply the methodology to a broader range of issues. The book includes: • An entirely new chapter on managing risk in programs, which is an important dimension in today’s world of ever more complex initiatives • Updated material and methodology more closely aligned with relevant international standards • Emphasis on minimizing the threats and maximizing the opportunities to optimize achievement of your project goals Based on sound principles and best practices, this book guides any member of the project management team in conducting risk management in a real-world environment.

Read more less

Book Synopsis"Eileen delivers a new perspective on the burnout crisis with humor, good sense, and unique ideas on how to manage our brains. I owe my daily well-being to her. Keep this book at your side to help you glide through your workday." --Marcia Reynolds, PsyD, author of The Discomfort ZoneIt''s official. For the first time, the World Health Organization has classified burnout as a health problem. Renowned motivational speaker Eileen McDargh proposes that to tackle it, we must learn to break out of energy-draining thoughts and behaviors.Resilience, she argues, is strictly a matter of energy management--by better managing your energy, you can both build resiliency and overcome burnout. Breakthrough happens when our energy is consciously distributed to what matters most in our lives. So after a short survey that will tell you where you fit in a burnout and resiliency profile, McDargh helps pinpoint the causes of your burnout and examine the energy demands that keep you from refueling and recharging. She provides an in-depth energy analysis and gives you the keys to master the four dimensions that can give you a resilience breakthrough: head, heart, hands, and humor. McDargh guides the reader through the process of identifying energy drains and implementing strategies for handling them, whatever phase of life you are in. Her intention is to help you not only to successfully manage work and life demands but also make even larger strides in understanding how to put together a life by design and not by default. Reading group discussion guide available.

Read more less

Book SynopsisAdopting the latest agile tools and practices won’t be enough to respond to rapid market change. Leaders must first lay the groundwork by creating the right environment for these tools to work.  Many managers struggle to install the underlying organizational operating system for business agility. High-performing agile organizations depend on the strength of six key enabling factors: leadership, culture, structure, people, governance, and ways of working. This book explains why these factors are important and how they work together to increase organizational agility. Real-world examples, stories, and tools will help leaders get realistic about the scope of changes needed in their organizations and show them how to get started. Karim Harbott does not offer a book of recipes. Instead, he focuses on mindset, principles, and general patterns. This book summarizes of the most important factors in increasing organizational agility and why they work, which leaders will need to consider in a so-called agile transformation. Because every organization is different, each will have its own route to agility and high performance. Managers will need to tackle all the areas that are crucial to creating an environment in which any chosen approach can work. 

Read more less

Book SynopsisThe leading authority on agile marketing shows how to build marketing operations that can pivot freely and yet remain committed to priorities.As a marketer, are you tired of chasing marketing fads and algorithm rumors that seem to change every couple of months? This guide to building the perfect marketing department will help you achieve the latest and greatest without having to rebuild your operations from scratch every time the wind shifts. Agile strategies have been the accepted modus operandi for software development for two decades, and marketing is poised to follow in its footsteps. As the audiences we market to become ever more digital, agile frameworks are emerging as the best and only way to manage marketing. This book is a signpost showing the way toward the agile future of marketing operations, explaining how every role, from social media intern up to chief marketing officer, can work in unison, responding to the market''s demanding challenges without losing focus on the big picture.You will learn what it takes for marketing agility to thrive--customer focus, transparency, continuous improvement, adaptability, trust, bias for action, and courage--along with the antipatterns that can drag you down. Most important, you will learn how to implement the systems, strategies, and practices that will truly transform your marketing operations.

Read more less

Book SynopsisBased on the New York Times bestseller The Body Is Not an Apology, this is an action guide to help readers practice the art of radical self-love both for themselves and to transform our society.Readers of The Body Is Not an Apology have been clamoring for guidance on how to do the work of radical self-love. After crowdsourcing her community, Sonya Renee Taylor found her readers wanted more concrete ideas on how to apply this work in their everyday lives. Your Body Is Not an Apology Workbook is the action guide that gives them tools and structured frameworks they can begin using immediately to deepen their radical self-love journey--such as Taylor''s four pillars of practice, which help readers dismantle body shame and give them access to a lifestyle rooted in love. Taylor guides readers to move beyond theory and into doing and being radical self-love change agents in the world."In this book, you will be asked to draw, color, doodle, talk to friends, take risks, and perhaps step outside of what feels like your natural gifts and talents," Taylor writes. "I encourage you to release the need to be ''good'' at what you are doing and instead strive to be authentic. Perfection is the enemy of radical self-love because it is an impossible illusion. When the voice of perfectionism chimes in, take a deep breath, remember that the work is about the process, not about the product, and give yourself permission to be fabulously unapologetically imperfect.

Read more less

Book SynopsisAdapted from the bestseller that ?firmly gets to the root cause of why people procrastinate [and] effortlessly explains how to boost your productivity? (Micro Business Hub).Students of all ages can struggle with how to manage their time. Encountering the necessity of time management for the first time, high schoolers juggle classes, extracurricular activities, jobs, internships, family responsibilities, and more. College brings more freedom and less structure?making time management even more critical.Brian Tracy?s Eat That Frog! has helped millions around the world get more done in less time. Now this life-changing global bestseller has been adapted to the specific needs of students. Tracy offers tips, tools, and techniques for structuring time, setting goals, staying on task (even when you?re not interested), dealing with stress, and developing the skills to achieve far more than you ever thought possible!

Read more less

Book Synopsis“By the end of this book, you will understand what is valuable, how to measure value, and how to optimize the flow of value—from idea to your customer.” —Evan Leybourn, co-founder and CEO, Business Agility InstituteAgile methods have brought about dramatic changes in how organizations manage and deliver not only IT services, but their entire product and service value streams. As legacy organizations transition to newer, end-to-end agile operating models, the Project Management Office (PMO) needs to redesign its mission and operation to be more in line with these modern ways of working.  That requires being more customer-focused and value-adding, and less hidebound, bureaucratic and tied to antiquated processes and mindsets. Visionary leaders are transitioning into enablers of this change, and maximizing value through the entire organization. Middle management, including program and project managers (PMs), are racing to maximize their professional relevancy in this new world.  This book defines the role of the agile value management office (VMO), using case studies and a clear road map to help PMs visualize and implement a new path where middle management and the VMO are valued leaders in the age of business agility.   

Read more less