Business communication, etiquette and presentation Books

Book SynopsisThe communication and leadership secrets of Jeff Bezos and how to master them, from the bestselling author of Talk Like Ted.Jeff Bezos is a dreamer who turned a bold idea into the world's most influential company, a brand that likely touches your life every day. As a student of leadership and communication, he learned to elevate the way Amazonians write, collaborate, innovate, pitch, and present. He created a scalable model that grew from a small team in a Seattle garage to one of the world's largest employers. The Bezos Blueprint by Carmine Gallo reveals the communication strategies that Jeff Bezos pioneered to fuel Amazon's astonishing growth. As one of the most innovative and visionary entrepreneurs of our time, Bezos reimagined the way leaders write, speak, and motivate teams and customers. The communication tools Bezos created are so effective that former Amazonians who worked directly with Bezos adopted them as blueprints to start t

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Book SynopsisORGANIZATIONAL REPUTATION MANAGEMENT Teaches public relations through the management of relationships with key organizational publics, perfect for business and management students Organizational Reputation Management: A Strategic Public Relations Perspective presents comprehensive coverage of how corporations, governments, and non profit organizations build and maintain their reputation. This unique textbook provides students with a solid understanding of the function of public relations as a strategic activity, as author Alexander V. Laskin offers a real-world relationship management perspective while employing an innovative approach to defining and analyzing reputation. Student-friendly chapters introduce all essential concepts of reputation management, describe the entire process of reputation management, help future organizational leaders appreciate the importance of reputation, explain measurement and evaluation methods, and define organizational re

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Book SynopsisA strong support network and meaningful connections are crucial to your long-term success and peace of mind.Although successful women excel in every way, many resist the idea of seeking help due to fear of being viewed as weak or incompetent. Instead, they struggle alone and sacrifice their happiness and peace along the way. If you feel this way, you’re in the right place!In Get Over “I Got It,” author and podcast host Elayne Fluker shows you that this isolated mindset is the reason you are overwhelmed, depressed, and even unfulfilled. With Elayne’s help, you will learn: How to step outside your comfort zone to ask for and accept support. The importance of ditching the “do-it-alone” philosophy. How to build your network and make useful connections. Ways for you to embrace the proven benefits of a stronger-together approach. Get Over I Got It will help y

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Book SynopsisInspire and motivate your team using powerful verbal and nonverbal communication strategies.

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Book SynopsisAfter I sent my team to the Question Based Selling program, not only was the feedback from the training outstanding, but we experienced an immediate positive impact in results.Jim Cusick, vice president of sales, SAP America, Inc. Following the program, even our most experienced salespeople raved, saying QBS was the best sales training they have ever experienced!Alan D. Rohrer, director of sales, Hewlett PackardFor nearly fifteen years, The Secrets of Question Based Selling has been helping great salespeople live you deliver big results. It''s commonsense approach has become a classic, must-have tool that demonstrates how asking the right questions at the right time accurately identifies your customer''s needs. But consumer behavior and sales techniques change as rapidly as technologyand there are countless contradictory sales training programs promising results. Knowing where you should turn to for success can be confusing. Now fully revised and updated, TheTable of ContentsContents Preface: The Best Sales Experience I Hope You Never Have Acknowledgments Introduction: The "New" Question Based Selling PART I - A Short Course on QBS Strategy Chapter 1: Selling Intangibles Chapter 2: Expanding Your Value Proposition Chapter 3: Gold Medals and German Shepherds Chapter 4: The Herd Theory Chapter 5: Mismatching: The Avoidable Risk PART II - Leveraging the Most Powerful Tool in Sales Chapter 6: Conversational Layering Chapter 7: Leveraging Curiosity in the Strategic Sale Chapter 8: Establishing Your Own Credibility Chapter 9: Escalate the Value of Your Sales Questions Chapter 10: How to Solicit More Accurate Feedback PART III - Implementation: Putting Methods into Practice Chapter 11: Navigating the Sales Process Chapter 12: Turning Cold Calls into Lukewarm Calls Chapter 13: Getting to the "Right Person" Chapter 14: Re-Engineering the Elevator Pitch Chapter 15: Building Value in the QBS Presentation Chapter 16: Closing More Sales...Faster Epilogue: For Sales Managers Only About the Author

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Book SynopsisThe Presentation Guide Book: From the Classroom to the Boardroom is a guide book with quick references and complete brief examples.Designed to help students, professionals and anyone asked to speak before an audience, The Presentation Guide Book: From the Classroom to the Boardroom includes a DVD of sample performances. The new edition now includes a Chapter dedicated to team presentations, expanded coverage of the Persuasive Keynote Address, additional activities, examples and much more!The Presentation Guide Book: From the Classroom to the Boardroom by Dr. Crystal Rae Coel is designed for: The professor/instructor who wants students to learn about presentations The student who has many courses, activities, and work obligations The profit and non-profit employers and employees who have to write several different types of presentations The stay at home and working moms and dads who belong to organizations The Presentation Guide Book includes original tips, manuscripts, manuscript outlines, quotes, and performances provided by scholars, experts from various professions, and students!eBook does not include the DVD.

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Book SynopsisTable of Contents Unit 1: Orientation and First Class Day Student Information Sheet Contract for an Effective Learning Community Syllabus Review Set Your Goals Classmate Contact Information Sheet First Day Ice Breaker Activity Approaching the Subject Who Is My Instructor? Student Services Information Following the Chain of Command Self-Evaluation of Student Participation Improving Your Test Taking Skills Improving Your Self-Reflection Behavior after an Exam Worksheet Personal Report of Communication Apprehension (PRCA-24) Unit 2: Public Speaking Historical "Roots" of Speech Communication A Good Speech Is Like a Good Hamburger Speaker Responsibilities When Developing a Speech Occasions for Speaking After-Dinner/Entertainment Speeches What Do Good Speakers Do? Exercise on Ethical Research and Speaking Topic, Purpose, and Central Idea The Central Idea (Thesis) and Its Relationship to the Speech How Do I Construct a Thesis? Creating Your Speech Objectives Audience Analysis for the Informative Speech Audience Analysis Persuasive Persuasive Audience Analysis Informative Speech Organizational Format Organizational Patterns Developing the Main Points for the Body Example of Body Development Developing the Introduction Developing the Conclusion Use Signposts and Transitional Phrases to Create Flow and Cohesion Crediting Your Sources Developing a Bibliography/Work Cited and Note Cards Informative Speech Writing Formula Monroe Motivated Sequence Persuasive Writing Formula Identify the Rhetorical Techniques Word Exercise Strategies for Persuading about Problems Strategies for Persuading about Solutions A Public Speaking Delivery Checklist Suggestions for Rehearsing Your Speech Relaxation Techniques Exercises to Improve Vocal Delivery Instructions for Storybook Reading Self-Introduction Speech Assignment Informative Speech Assignment Persuasive Speech Assignment Evaluating Student or Public Speakers Evaluation of the Speaker's Nonverbal Communication Listener Self-Evaluation Storybook Reading Grading Rubric Self-Introductory Speech Critique Informative Speech Critique Persuasive Speech Evaluation: The Motivated Sequence Grading Rubric for PowerPoint Unit 3: Interpersonal Getting to Know You Questionnaire Autograph Party: Utilizing Initiating Skills Making Your First Impression Count Cultural Identity Worksheet Effective Listening Supportive Listening Role-Plays Memory Pegs Listener Self-Evaluation Perception Exercise: The Lemon Exchange Skill: Perception Checking Perception Exercise Stereotyping Exercise Johari Window Personality Reflection Self-Disclosure Self-Disclosure and Describing Feelings Exercise Intimacy Game Guidelines The Self: Who Do You Think You Are? Self-Image: The Face in the Mirror Assertiveness Assertiveness Inventory Assertive Situations Exercises Behavioral Descriptions Choosing Appropriate Language Language Exercise "I" Language "I" Statements Paraphrasing Passive Aggressive Communication: The Crazymakers Nonverbal Communication Exercise Expressing Emotions Ambiguous Feelings Role-Plays to Describe Feelings Empathy Sexual-Assertiveness Questionnaire Sexual-Assertion Skills Sexual-Assault Fact Sheet Battered Women Syndrome Domestic Violence Facts What Do I Do If I've Just Been Raped? Prevention of Sexual Assault Critic Your Relationship Based on Equality? Power and Control Wheel Unit 4: Business and Professional Communication and Small Group Transactional Model of Communication Elements of Communication Remembering Names Exercise: Communication Strengths and Weaknesses Compliments Giving Constructive Criticism Role-Play for Criticism Conflict Scenario Dialogues Complaining Politely Negative Workplace Climate Workplace Bully Climate Types of Interviews Action Words Your Resume Should Use Sample Resume Top Ten Interview Questions Illegal Questions Questions to Ask the Interviewer Responsibilities of the Interviewee Responsibilities of the Interviewer Selling You Stranded in the Mountains The Deadly Plague Case Facts and Inferences Observations, Assumptions, and Inferences Worksheet Directions Stealing or Just Borrowing? An Inference and Fact Exercise Group Discussion Observation Notes Roles in Group Decision Making Observation Sheet Group Product Presentation for SPCH 1321 Unit 5: Speeches for Analysis Critical Analysis Paper for SPCH 1315 Eulogy Speeches President Abraham Lincoln "Gettysburg Address," November 19, 1863 President Ronald Reagan "Challenger Disaster," January 28, 1986 President Barack Obama "Interfaith Prayer Vigil at Newtown High School" Keynote Addresses Elizabeth Glazier "Democratic National Convention Address," July 14, 1992 Mary Fisher "Republican National Convention Address," August 19, 1992 Julian Castro "Democratic National Convention Keynote Address," September 4, 2012 Eleanor Roosevelt "United Nations General Assembly Adoption of the Universal Declaration of Human Rights," September 28, 1948 Sagoyewatha (Red Jacket) Defends Native American Religion, 1805 Red Jacket's response to a Boston missionary society requesting permission from him to proselytize among the Iroquois settlements in northern New York State Commencement Addresses President Lyndon Baines at Johnson at Howard University "To Fulfill These Rights," June 4, 1965 First Lady Barbara Pierce Bush at Wellesley College, June 1, 1990 Justice Sonia Sotomayor at New York University, May 16, 2012 Admiral William H. McRaven at The University of Texas at Austin May 17, 2014 Acceptance Speeches Acceptance of an Honorary Visiting Professorship at Rice University John F. Kennedy "Race to the Moon" Speech delivered at Rice University on September 12, 1962 Acceptance of the Nobel Peace Prize Mother Teresa Nobel Peace Prize Speech delivered on December 10, 1979 Address to the Nation after the Space Shuttle Challenger Explosion President Ronald W. Reagan on January 28, 1986 Speech from Speaking Tour about the Women's Right to Vote Susan B. Anthony's Right to Vote Speech: 1873 Speech of Dedication and Tribute President Theodore Roosevelt "The Man with the Muck-Rake" Speech at the "Laying of the Corner Stone of the Office Building of the House of Representatives" delivered on April 14, 1906 President John F. Kennedy Remarks at a Dinner Honoring Representative Albert Thomas in Houston, Texas, delivered November 21, 1963 Speech to Honor National Education Week Lyndon B. Johnson Speech at Cotulla, Texas, on Nov. 7, 1966 Statement on the Articles of Impeachment Barbara Charline Jordan delivered on July 25, 1974 Inaugural Addresses Abraham Lincoln First Inaugural Address delivered on March 4, 1861 John F. Kennedy Inaugural Address delivered on January 20, 1961

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Book SynopsisThe NEW edition of Effective Business and Professional Writing: From Problem to Proposal is built around a single concept that students learn professional writing through ownership of their ideas.This text equips students with the real-world skills that today's employers seek. Effective Business and Professional Writing: From Problem to Proposal: is a proposal writing text. It assists students in building a proposal from the ground up. includes an author constructed heuristic known as the ""Six P's"" which assists students in understanding the information accumulated and where the research process needs to go next. features the job search Chapter early on in order to prepare students for subsequent and less familiar assignments. contains a learner-centered theme throughout: peer review workshop exercises and key assignments are included.

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Book SynopsisPhilip Theibert, author of Business Writing for Busy People (available from Career Press) has written How to Give a Damn Good Speech to help you give any speech sounding like a seasoned pro. He provides a blueprint for producing a professional, thought-provoking, friendly, authoritative speech even when you have very little time to prepare.

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Book SynopsisThis title provides tips for holding successful meetings, including inviting the right people, running short meetings, preventing someone from taking over a meeting, and developing an agenda.

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Book SynopsisTeaches you how to speak effectively in any situation by leading you through a step-by-step program that can turn even the shakiest speaker into a cool, confident presenter.

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Book SynopsisInterpersonal skills and awareness are key to building productive relationships with colleagues, associates and clients; to working collaboratively, solving problems and making informed decisions. With the growing complexity of portfolios, programs and projects, and the increasing geographic dispersion of stakeholders, the skills needed to communicate and understand others effectively have never been a more essential part of the blueprint for management success. Interpersonal Skills for Portfolio, Program and Project Managers brings into sharp focus the importance of these people skills or 'soft' skills to achieving results and ensuring customer satisfaction. With an emphasis on how approach and technique can be adapted to get the best out of the different situations and types of interaction that occur day-to-day in the business environment, this accessible resource includes: - Strategies for building effective, high-performing teams - Guidelines for efficient teamwork in a virtual context - Systems for handling stress and dealing with crises - Methods for motivating and leading your team to success With this wealth of practical advice to draw on and proven tools to put into practice, productive, rewarding interpersonal interaction will soon become second nature.

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Book SynopsisTraditional business analysis jobs are going away and are not coming back. BA tools are growing up, and typical BA tasks are being automated and commoditized. Instead of being regarded as documenters, BAs are being sought out to focus on strategy, innovation, and leadership. Breakthrough Business Analysis: Implementing and Sustaining a Value-Based Practice provides a framework for implementing a BA practice that is strategically positioned and value-based. Realizing the positive impacts of a value-based BA practice could very well mean the difference between success and failure for businesses negotiating 21st century challenges. Value-based business analysis centers on strategy execution, world-class enterprise capabilities, and delivery of innovative products and services. The framework for implementing and sustaining a value-based BA practice involves three phases: 1. Readiness: “Is our organization ready?” 2. Implementation: “How do we build the BA practice?” 3. Sustainability: “How do we institutionalize and continue to improve BA practices?” Take the lead and be your organization’s champion of a value-based, breakthrough BA practice that is focused on value to the customer and wealth to the bottom line.

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Book SynopsisMany experienced facilitators, OD consultants, coaches, and organizational leaders increasingly find themselves âœstanding in the fireâ - working in situations where group and community members are polarized, angry, fearful and confused. Facilitator Larry Dressler has come to believe that simply picking up yet another method or technique wonât help in situations like these. What has a truly transformational impact is what he calls the facilitatorâs presence. Cultivating an ability to access a compassionate presence that people experience as open, authentic and clear in intention during the most difficult situations moves facilitators from being competent professionals to being on a path toward self-mastery. Standing in the Fire offers a set of self-directed principles and practices that enable facilitators to work on themselves to keep their emotional balance no matter how overheated things threaten to become. It brings together profound teachings from diverse fields, including western psychology, eastern spiritual practices, the arts, social sciences and medical research. Dresslerâs grounded, empathetic approach helps readers reawaken and discover an untapped capacity that comes from within and is expressed as a powerful presence standing in service to a group.

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Book SynopsisGreat Relationships Are Your Key To Business Success. Whether you're just starting your career or have been in the business world for years, this book provides all the tools you'll need to create long lasting success in your life. Why wait to build the life you've always dreamed of? Running your life is very much like running a business, and People Tools for Business is filled with practical ideas to help you run your life more effectively and efficiently.YOU CAN MAKE A CAREER OUT OF BEING HAPPY In this sequel to his New York Times Bestseller People Tools (January 2014), Alan C. Fox shares the most important lessons from his successful and distinguished life. The reader can use the tools described in this book to achieve success both in the boardroom and at home. WHAT ARE PEOPLE TOOLS? "People Tools" are practical life skills that are easy to understand. They are free to use and yet they will significantly improve your ability to work well with other people. From developing self-confidence, to making healthier life decisions to being a better manager, each tool provides a straightforward approach to help you get more effective results.Filled with insightful examples and entertaining anecdotes, People Tools is fun to read but will have long-lasting impact. The stories will charm you; the advice will change your life. TAKE CONTROL: YOU ARE THE SOLE PROPRIETOR OF YOUR OWN LIFE. The time-tested tools outlined in this book are useful shortcuts that you can use to solve everyday problems. You will find the advice applicable not only to business but to all aspects of your personal life as well. GET ADVICE FROM THE BEST IN THE BUSINESSAlan C. Fox has used the People Tools outlined in this book to build a rich and fulfilling life. He has built a commercial real estate company worth more than $1.5 billion, launched a nationally renowned poetry journal, and established a foundation that provides millions in funding to non-profit organizations that work with young people. He has also raised a large and loving family and created a trusted circle of close friends and colleagues.Let Alan Be Your Personal MentorLife and work are full of challenges, but with the practical strategies outlined in this book, Alan will show you how to live the life of your dreams. Trade ReviewWe all want to be happy and successful at work and in our lives. In his new book, Alan Fox shares invaluable insights that can help you make a career out of being happy. -- Tony Hsieh, author of Delivering Happiness and CEO of Zappos.comThis book is like Dale Carnegie on steroids. -- Small Business TrendsAnyone who yearns for success in both business and life will discover an exceptional guide in Alan C. Fox. -- Dana Ardi, author of The Fall of the Alphas and founder of Corporate Anthropology AdvisorsWith refreshing candor, Alan Fox shares the invaluable lessons that he has garnered over an extremely successful, forty-five-year career. -- Brent Kessel, CEO, Abacus Wealth Partners and author of Itâs Not About the MoneyWise and playful. These charmingly straightforward and practical tools will assist you and add joy to your business life. -- Jack Kornfield, author and founder of Spirit Rock Meditation CenterMaya Angelou would love this book. Why? Because as she said, - People will forget what you said, people will forget what you did, but people will never forget how you made them feel, - and People Tools is so rich with wonderful stories that you won't forget the lessons in it, because of how Alan Fox makes you feel. -- Mark Goulston, author of Just ListenFox is a die-hard optimist, and his enthusiasm, good humor, and belief that all situations can improve for the better carries over into this sequel to the bestselling People Tools. Designed to appeal to people at all levels of business, from student to manager to retiree, this guide to constant self-improvement urges readers up the "glass staircase." A play on the "glass ceiling," this phrase refers to steps which any person can take to reach the top. The five stairs are Confidence, Home, Education, Assertiveness, and Passion - CHEAP. The book's concept is a toolbox, comprising 50 "people tools" that will help readers achieve more in business and life. Illustrating his points with entertaining stories from his own life, Fox encourages readers to adopt tools such as "advertise your mistakes," "don't run out of cash," "be a contrarian", don't try to be right all the time, and focus on the future. The tone is homey but not condescending, and the mix of practical, emotional and behavioral tools make this a guide likely to inspire across the board. "You are the sole proprietor of your own life," proclaims Fox - and it's hard to imagine the reader who wouldn't respond to this upbeat message. (Sept.) -- Publishers WeeklyFox's writing is crisp, informative, and engaging, and it deserves to be read and contemplated by every businessperson - indeed, every person - who truly wants to have a successful business and fulfilling life -- Jeff Friend -- Foreword Book Reviews

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Book SynopsisMost people want partners in their personal lives, and many businesses start with some form of partnership structure. Yet so many personal and professional partnerships disintegrate, sometimes quickly. That’s one reason why our own partnership seems so amazing, even miraculous, to people who know us. “How do you do it?” they constantly ask. “How have you spent so many years living and working together 24/7 without killing each other?” A general business/how-we-did-it-book, Smart Partners outlines the methods and thinking we’ve used to achieve financial success while also keeping our personal partnership alive and interesting. Drawing on our unique experiences both personally and professionally, we present principles for building, sustaining, and growing not merely serviceable relationships in business and life, but true partnerships. Partnerships are a big deal—not just specific partnerships, but the very idea of partnership. That’s why, from the very inception of a relationship, partners should proceed slowly, cautiously, thoughtfully, going “all in,” and doing whatever they can to keep the relationship vibrant and healthy. They should honor their relationship at every turn, and with all their strength. No matter what business you’re in you can transcend your sense of “me” to create a very powerful “we.” It’s a matter of concentrating on partnership, committing to it, and embracing the right practices—such as choosing your partner well, negotiating proper roles, planning for your mutual success, and adjusting so as to overcome challenges as they arise. Fundamentally, it’s about looking beyond yourself so as to share business and life with another person. None of this is easy, of course, but it’s so worth it. Read our stories, learn our partnership principles, and apply them to your life. We think you’ll discover what we have long known: We is better than me. And the truth is, anyone can be a smart partner.Trade Review"Want to be a smart partner? Then follow the stories and principles in this book. You'll learn how to pick the perfect partners, make your partnerships work, and create success in your business and personal relationships."--Gavin Newsom, Lieutenant Governor of California "Smart Partners offers valuable and real-world insights on how to create and sustain successful business relationships, from the view of very successful partners. Relationships make the difference."--Bill Marriott, Executive Chairman and Chairman of the Board, Marriott International "Over the years I have known Burba and Hayes, I have watched them thrive professionally and personally; they have inspired me, and I am thrilled to see them now inspire the world through Smart Partners."--Ross Mathews, Television Personality and Bestselling Author "Burba and Hayes share their decades of experience in making partnerships work for them in their business, as well as their personal lives. Smart Partners is a must-read."--Jason Collins, Former NBA player "I have had the pleasure of watching Jim and Bob develop an amazing business by not only working hard, but by making very smart decisions about collaborations. Smart Partners is a must-read for every entrepreneur who dreams big."--Chip Conley, Head of Global Hospitality and Strategy, Airbnb, Best-selling author "This chatty, friendly how-to guide is a cheerful read for budding entrepreneurs looking for inspiration...Burba and Hayes, a married couple who cofounded the event-organizing company Burba Hotel Network, have put together the story of their rise to success, and what's worked (and not worked) for them along the way. According to them, the greatest advantage in life is partnership, whether business or romantic. Using stories from their own work, they discuss the importance of attaining self-knowledge and self-understanding, how to choose a partner carefully, building a romantic relationship, treating people with kindness, building strong communication and negotiation skills, and always relying--first and foremost--on a strong sense of integrity. "--Publishers Weekly

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Book SynopsisEver been to so many meetings that you couldn't get your work done? Ever fallen asleep during a bulletpoint presentation? Ever watched the news and ended up knowing less? Welcome to the land of Blah Blah Blah.The Problem: We talk so much that we don't think very well. Powerful as words are, we fool ourselves when we think our words alone can detect, describe, and defuse the multifaceted problems of today. They can't-and that's bad, because words have become our default thinking tool.The Solution: This book offers a way out of blah-blah-blah. It's called 'Vivid Thinking.'In Dan Roam's first acclaimed book, The Back of the Napkin, he taught readers how to solve problems and sell ideas by drawing simple pictures. Now he proves that Vivid Thinking is even more powerful. This technique combines our verbal and visual minds so that we can think and learn more quickly, teach and inspire our colleagues, and enjoy and share ideas in a whole new way.The Destination: No more blah-blah-blah. Through Vivid Thinking, we can make the most complicated subjects suddenly crystal clear. Whether trying to understand a Harvard Business School class, or what went down in the Conan versus Leno battle for late-night TV, or what Einstein thought about relativity, Vivid Thinking provides a way to clarify anything.Through dozens of guided examples, Roam proves that anyone can apply this systematic approach, from leftbrain types who hate to draw to right-brainers who hate to write. This isn't just a book about improving communications, presentations, and ideation; it's about removing the blah-blah- blah from your life for good.

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Book SynopsisBy now it's clear that whether you're promoting a business, a product, or yourself, social media is near the top of what determines your success or failure. And there are countless pundits, authors, and consultants eager to advise you.But there’s no one quite like Guy Kawasaki, the legendary former chief evangelist for Apple and one of the pioneers of business blogging, tweeting, Facebooking, Tumbling, and much, much more. Now Guy has teamed up with Peg Fitzpatrick, who he says is the best social-media person he’s ever met, to offer The Art of Social Media—the one essential guide you need to get the most bang for your time, effort, and money.With over one hundred practical tips, tricks, and insights, Guy and Peg present a bottom-up strategy to produce a focused, thorough, and compelling presence on the most popular social-media platforms. They guide you through steps to build your foundation, amass your digital assets, optimize your profile, attract more followers, and effectively integrate social media and blogging.For beginners overwhelmed by too many choices as well as seasoned professionals eager to improve their game, The Art of Social Media is full of tactics that have been proven to work in the real world. Or as Guy puts it, “great stuff, no fluff.”

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Book SynopsisThis book is about restoring wholeness to ourselves, our families, communities, and organizations by unleashing and igniting the brilliance and genius inherent whenever two or more are gathered. We are all born perfect and whole; now is our time to experience that in one another. Through the principles and practices of The Art of Convening (AoC) anyone can learn that âœeveryday communionâ is not only possible, it is an imperative for the world to work for everyone. There are myriad titles on facilitating and hosting meeting methodologies, but none that prepares the individual with the skills and practices to handle the demands of being an inspired convener in a time when stakes have never been higher to make collective decisions that affect life on this planet. The work addresses the essential principles and practices for those âœcalledâ to convene and lead meetings and gatherings that produce transformational outcomes for the people in them and their organizations, communities and the world. The authors take the reader through nine critical steps that are part of three larger motives: The convener engages with him or herself clarify the issues, intent, and how to extend the invitation. The convener engages with participants to set context and receive all feedback and opinions The participants engage with each other to create essential conversations and a commitment to action

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Book SynopsisVocal expression is a part of nearly everyoneâs workday, yet most of us are unaware of how much influence our voice exerts over our effectiveness. Even before the content of our speech is processed, others make assumptions about who we are based not so much on what we say but how we say it our voice quality, facial expression, and physical posture. Though many of us feel self-conscious about our voices, we have no mechanism for making a lasting, authentic, effective shift in how we express ourselves vocally. McAfeeâs work shows how we can deliberately marshal the power of our voices to support our intentions, aspirations, and relationships. She identifies five different vocal tones or qualities Earth, Fire, Water, Metal, Airâexplaining how to cultivate each voice and when and when not to use it (for example, donât use an Air voice if youâre trying to persuade a roomful of skepticsâuse your Fire voice). She shows how heightened awareness of our voice can promote a deeper and broader understanding of who we are, the limits we place on our identity, and the choices we make about how we appear to others. Full Voice offers a clear and tested process for stretching well beyond the comfort zone of our regular speech into the full range of sound available. Readers will explore the edges and colors of their vocal ranges in a playful, embodied, and authentic way, and can incorporate new skills into their daily work and personal lives.

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