Working patterns and practices Books

Book SynopsisElgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary.This cutting-edge Research Agenda takes a hard look at workplace innovation practices that are vital for dealing with the global disruptive changes we currently face. It unpacks the ways in which organisations can become more sustainable, not only for value creation and profitability but also for sustainable employability and employee skill development.Exploring the ways in which workplace innovation provided necessary safeguards to deal with technological and environmental change, chapters provide a state-of-the art discussion of the topic in light of digital disruption and the Green Revolution. These areas of concern do not beg for one overall solution but for more resilient organisations in general. Bringing together the most renowned scholars in the field of workplace innovation from Europe, Australia and Asia, this Research Agenda looks at how we can learn to tackle these issues on an international level.With invaluable insight into workplace innovation spanning companies and individuals, nations and regions this Research Agenda explores the results of workplace innovation practices in very different global contexts. It will be of great value to researchers, policy-makers, practitioners, consultants and students of workplaces, organisations, human behaviour and digital transitions.Trade Review‘Digital disruption is widespread across our economies and societies. Bringing together an array of highly qualified contributors, this timely book contains important theory, research and analysis on this challenging phenomenon. It includes valuable guidance on how to engage with digital transformation through the mutually beneficial process of workplace innovation.’ -- Peter Boxall, University of Auckland, New Zealand‘The organization of work and the workplace is under stress. COVID-19 is one example but the longstanding pressure of technological change is another as are labor supply shocks flowing from demographics. How are organizations adapting? What constitutes best practice? What are the consequences of different strategies for the organization and for the workforce? These are urgent questions and via thoughtful comparative chapters A Research Agenda for Workplace Innovation provides answers. This is a timely and much needed contribution.’ -- Paul Osterman, Massachusetts Institute of Technology, Sloan School of Management, US‘An insightful and fascinating book that will reshape the way you approach innovation in this challenging and disruptive era of unprecedented digital transformation. This book will provide you with tools and strategies to successfully navigate workplace innovation transition and manage the impacts of technology to support and empower your future workforce…read this book and learn from the best!’ -- Al Jawhari, Innovate Inn Pty Ltd, Australia‘As the world moves to ever greater integration of technology with economic, social, and environmental issues, this work sets the scene for transitioning the workplace through technology adoption. This is a powerful and timely edition with logically organised parts and international cases. It will prove to be a valuable resource for managers and scholars alike.’ -- Allan O’Connor, University of South Australia‘This book is timely published when digital technologies are transforming work across the globe. It is an invaluable contribution to how inclusively to combine human labour and disruptive technologies by analyzing various country experiences of workplace innovation in the context of new technologies and COVID-19.’ -- Kiu Sik Bae, formerly president of Korea Labour Institute, current standing member of Korean Economic, Social and Labour Council‘As with every previous wave of change, the information revolution and the green transition are bound to transform both consumption and work patterns. This book takes a deep look at the workplace transformation and how to go about doing it well and studying it. Important, useful, and timely for academics, managers, and workers.’ -- Carlota Perez, Author of Technological Revolutions and financial Capital: The Dynamics of Bubbles and Golden Ages; University College London, University of Sussex, UK and TalTech, EstoniaTable of ContentsContents: Foreword xix 1 An Introduction to the Research Agenda for Workplace Innovation 1 Steven Dhondt, Adela J. McMurray and Peter R.A. Oeij PART I TECHNOLOGY AND ORGANISATION: NEW TECHNOLOGY AS A DRIVER FOR CHANGE IN THE ORGANISATION, FOR ITS WORK PROCESSES AND THE WORK OF EMPLOYEES 2 Workplace innovation at the digital frontier 15 Steven Dhondt, Peter R.A. Oeij and Gerben Hulsegge 3 Analysing production disturbances for aligning work organisation, human resource management, and digital transformation 35 Ezra Dessers, Monique Ramioul, Yennef Vereycken, Michiel Bal, Ine Smits and Geert Van Hootegem 4 Augmented telework with avatar technology: impact on workplace and required actions 51 Kentaro Watanabe 5 The impact of technology on work: enabling workplace innovation by technological and organisational choice 67 Peter R.A. Oeij, Gerben Hulsegge and Wouter van der Torre 6 Workplace innovation in the digital era: a role for SMART work design 91 Sharon Kaye Parker and Alexandra A. Boeing 7 How can the Korean workplace become conducive to workplace innovation? Learning from a case study of a manufacturing firm 113 Se Ri No and Kyetaik Oh 8 Examining workplace innovation as a driver for innovation in the public sector: evidence from Australia 129 Mahmoud Moussa and Adela McMurray PART II INDIVIDUAL BEHAVIOUR CONTRIBUTING TO PERFORMANCE GOALS: WORKPLACE ENGAGEMENT TO IMPROVE THE BUSINESS AND THE QUALITY OF WORK 9 The determination of a psychological workplace innovation construct 147 Adela J. McMurray and Don Scott 10 Job crafting and work engagement among remote workers in Italy: Lessons for workplace innovation 167 Arianna Costantini and Serena Rubini 11 Ethical leadership as workplace innovation and enabler for employee commitment and innovative work behaviours in Vietnam 183 Michael K. Muchiri, Hiep Cong Pham, Mathews Nkhoma and Adela J. McMurray PART III CONVERGENCE, POLICY ABOUT WORKPLACE INNOVATION, AND THE AGENDA FOR THE FUTURE 12 A converging or diverging research field? 201 Peter R.A. Oeij, Steven Dhondt and Adela J. McMurray 13 Towards research-based policy and practice of workplace innovation in Europe 255 Frank D. Pot, Tuomo Alasoini, Peter Totterdill and Claudio Zettel 14 Developing a scientific and policy research agenda for workplace innovation: an invitation for conversation and collaboration 273 Peter R.A. Oeij, Steven Dhondt and Adela J. McMurray Index

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Book SynopsisThis groundbreaking book arrives at a time of growing concern for the future of true scholarship. Morten Huse calls upon the scholarly community to reflect on the recent dramatic changes to academia, calling for coordinated efforts to reorganise the scholarly ecosystem. Offering a holistic view of academia, Huse outlines the institutions, audiences, messages, channels and communities that interact in this ecosystem, introducing a 'sharing philosophy' as the foundation of change. Reflecting on the past and looking to the future, this exciting book demands a communal approach to scholarship that comprises an open, innovative and impact-driven attitude to research that can change the academic game. Incisive and optimistic for the future, this book is crucial reading for PhD students and junior faculty members hoping to find new avenues for impactful and innovative research. Established scholars, as well as leaders of academic institutions, academies and associations concerned with recent structural changes to scholarship will also benefit from Huse's strong critique and alternative pathways.Trade Review'Huse makes an original, convincing contribution that not only gets to the heart of the problem with the current publish or perish culture driving academic research but he also proposes a bold, innovative ecosystem that can free us to engage in research that matters. It is a must read for all of us who want to move beyond complaining about the problem to being part of the solution.' --Stella M. Nkomo, University of Pretoria, South Africa'A very personal and engaging book, from an engaged scholar who speaks and writes from the bottom of his heart. A beautiful metaphor starring boats, lighthouses, tugboats and good wine. This is about academic communities, institutions, individuals, stakeholders, rules of the game, and even more so about sharing, openness, training, mentoring, contributing, having an impact, doing good. A very special and valuable contribution to rethink and redesign the ecosystems and practices of conducting research. A well-documented, well-articulated piece. A wealth of experiences so warmly put together.' --Thomas Durand, Conservatoire national des arts et métiers, France and President, European Academy of Management'What a wonderful, timely and profound book. And what a thoughtful and eye-opening perspective on contemporary movements in scholarly research internationally it provides. And what inspiration the book gives for how research can provide much wider and truer scholarship than it does now. This book provides a wonderful capstone on Morten Huse's career, one that truly embodies the sharing philosophy he introduces, explains, and invites scholars to join.' --Jean M. Bartunek, Boston College, USTable of ContentsContents: Preface: Introspection and ‘Ritorno al Passato’ Introduction: Resolving the crisis in research 1. Is scholarship in crisis? Part one: Our scholarly ecosystem 2. Where is academia going? - Living with a POP culture 3. AOM Presidential speeches 1993-2018 4. What about EURAM? 5. Initiatives for changing the ecosystem equilibrium Part two: A sharing philosophy 6. A communal approach – the clan 7. An open innovation approach – head, heart and hands 8. An impact driven approach – making a change 9. A new ecosystem equilibrium – true scholarship 10. A sharing philosophy – changing the game References Index

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Book SynopsisPromoting a greater understanding of intercultural interactions, this timely and engaging Research Handbook provides an overview of the current state of research on cultural intelligence and analyzes its prospects for the future. Including contributions from key researchers in the field as well as those with a more critical perspective, this comprehensive Research Handbook addresses the conceptual backdrop, the measurement and the antecedents of cultural intelligence. It further examines the outcomes associated with cultural intelligence, offers a higher-level analysis of the concept, and concludes with an evaluation of the future research prospects of cultural intelligence. All in all, the Handbook investigates the heightened importance of intercultural interactions among individuals, groups, organizations, and societies in an increasingly interconnected global community. Covering a wide range of perspectives on cultural intelligence and related constructs, this Research Handbook will be essential reading for students, scholars, and researchers in the areas of employment relations, international business, international and cross-cultural management, occupational psychology, and organizational behavior.Trade Review‘As a retired academic, I find it heartening that the field of cultural intelligence that I was involved in 20 years ago with David Thomas has become such a major focus for research, that its early pioneers continue to do ground-breaking work, and that so many other fine scholars have been attracted. The progress represented in this book is astonishing, and it will help to ensure that the next two decades of work on cultural intelligence are as ground-breaking as the first two.’ -- Kerr Inkson, University of Auckland, New ZealandTable of ContentsContents: Preface xxi PART I CONCEPTUAL BACKGROUND OF CULTURAL INTELLIGENCE 1 Introduction: cultural intelligence in perspective 2 Chris Earley and Elaine Mosakowski 2 Cultural intelligence, global mindset, and cosmopolitanism: a tale of three constructs 12 Hyun-Jung Lee and Orly Levy 3 Philosophy and theory of intercultural sensitivity: a review 27 Dharm P. S. Bhawuk 4 Reexamining social intelligence, emotional intelligence, and cultural intelligence, for congruence and divergence: does social intelligence still exist? 45 Kerri Anne Crowne and Kevin Lo 5 Cultural agility and cultural intelligence 59 Paula Caligiuri PART II MEASURING CULTURAL INTELLIGENCE 6 Is there really any good way to measure cultural intelligence, and what exactly is it, anyway? 72 Xiaowen Chen and William Gabrenya 7 A bi-factor model of cultural intelligence: comparison with four-factor and hierarchical models 89 Thomas Rockstuhl and Linn Van Dyne 8 The torturous evolution of the short form cultural intelligence scale (SFCQ) 105 Yuan Liao and David C. Thomas PART III ANTECEDENTS OF CULTURAL INTELLIGENCE 9 Developing cultural intelligence through teaching and training 122 Jacob Eisenberg and Ting Zhao 10 Taking a fresh look at the CQ-personality mediation hypothesis: a network perspective 137 Ronald Fischer and Johannes A. Karl 11 Minoritized multiculturals and the development of intercultural competence 154 Angela-MinhTu D. Nguyen, Kimberly Avila, Brittnie A. Ferguson, and Verónica Benet-Martínez 12 Cultural metacognition: a large, well-stocked, organized and illuminated toolshed in the mind 172 Andre A. Pekerti PART IV OUTCOMES OF CULTURAL INTELLIGENCE 13 Cultural intelligence and language proficiency: do they substitute or complement each other in predicting adjustment? 192 Catherine Peyrols Wu, Kok Yee Ng, and Soon Ang 14 Cultural intelligence as a global leadership competency in disruptive contexts 214 Kevin S. Groves, Ann E. Feyerherm, and Dana Sumpter 15 Navigating cultural paradoxes: an integrative framework of leader cultural intelligence and paradoxical leadership behaviors 232 Steven Poelmans and Sabrina Duijnisveld 16 CQ and global work: a focus on work contexts and referent others 251 Sarah E. Henry, Margaret A. Shaffer, and Mila Lazarova 17 Cross-cultural impacts in the domestic workplace: multicultural work environment, cultural intelligence, and extra-role performance 267 Robert Engle and Christopher Schlaegel 18 Cultural intelligence and the pursuit of a global career 289 Jean-Luc Cerdin and Eren Akkan 19 Cultural intelligence as key competency for inclusion in diverse workgroups and organizations 309 Valerie Alexandra PART V CULTURAL INTELLIGENCE AND HIGHER LEVELS OF ANALYSIS 20 The role of cultural intelligence in teams with newcomers: a multilevel model 324 Xing Liu and Elizabeth C. Ravlin 21 Minding mindfulness: an important process for cultural intelligence in culturally diverse teams 341 Terence Chia and Cristina Gibson 22 The influence of metacognitive cultural intelligence on global virtual team members’ psychological safety during COVID-19 360 Linda S. Henderson and Rebekah Dibble 23 Cultural intelligence from an intergroup perspective 378 Melody M. Chao, Angela T. Maitner, and Franki Y. H. Kung 24 Cultural intelligence and global citizenship: conceptualizing and establishing interrelationships 396 Alfred Presbitero PART VI LOOKING BACK AND LOOKING FORWARD 25 A bibliometric overview of cultural intelligence (CQ) research 412 Andrea Caputo and Mariya Kargina 26 Addressing the dark side of cultural intelligence: a conceptual model and research agenda 429 Marius Brand, Christopher Schlaegel, and Günter K. Stahl 27 Cultural intelligence research: where to from here? 450 Dana L. Ott and Snejina Michailova Index 465

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Book SynopsisAs artificial intelligence and machine learning practices grow, entire industries and jobs could become more automated or cease to exist altogether. HR Without People? traces provocative and challenging timelines for future developments in ten, thirty and fifty years’ time, to interrogate how modern HR practices need to respond to far reaching technological and industrial change. Focusing on the role these technologies are playing in changing the HR profession and how they could and should develop industry practices in the future, HR experts Anthony R. Wheeler and M. Ronald Buckley explore how this profession has a vital role in responding to these changes and how it can adapt to meet the new challenges faced by both employers and employees. Examining key issues such as the effects of big data and algorithms ongoing role in influencing recruiting and selection, the changes in virtual technology that will alter training, and how the role of government will expand to address the needs of citizens affected by the rate of change in workforce displacement, HR Without People? is a stimulating and confrontational challenge to conventional thinking on this people-centric profession’s role in the future of work.Table of ContentsChapter 1. The Evolution of Humans and Their Work Chapter 2. The Importance of Work to Societies Chapter 3. The Current and Future States of Automation, Artificial Intelligence, and Machine Learning Chapter 4. The Current State of HRM with Automation, Artificial Intelligence, and Machine Learning Chapter 5. Near Term Human Resources Challenges in the Age of Automation, Artificial Intelligence and Machine Learning Chapter 6. The Next Generation Chapter 7. A Century of Stress Headed into the Next Century Chapter 8. Serving Multiple Segments of the Population Chapter 9. The Uneven Spread of the Fourth Industrial Revolution Chapter 10. A Technology-Enabled Future Renaissance?

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Book SynopsisIn light of the COVID-19 pandemic, this timely Handbook builds upon research and practice to discuss and assess what is currently known about virtual work and its evolution, given the increasing numbers of those working virtually. Taking a holistic approach to the subject, the expert contributors review the critical areas of virtual work split into five thematic parts. Firstly technology, the foundation of virtual work, is thoroughly discussed focussing on new forms of technology and the use of AI. Working practices of both the individual and virtual teams are then fully reviewed alongside the organisation, context and emerging systems that support virtual work in practice. Forward-thinking, this Handbook, looks at the future direction and where we go from here towards the next decade of virtual work. Managers and practitioners who are moving towards virtual or hybrid working or continuing to work remotely will find this an excellent resource for ongoing and future guidance. Scholars and researchers interested in this expanding subject will find this illuminating and informative.Trade Review‘The Handbook of Virtual Work provides a gold mine of incredible insights on working virtually, from selecting communication technology and artificial intelligence augmentation, to managing the work-family interface and emotions, and maximizing the collective dynamics that characterize collaboration in the virtual world. Gilson and her colleagues have assembled a multidisciplinary set of global authorities on these topics. The virtual workplace is here to stay and this Handbook is poised to help researchers and practitioners alike navigate the challenges and celebrate the advantages for years to come.’ -- Cristina Gibson, Pepperdine University, California, US‘What a pleasure to see this new contribution to one of the more challenging topics for managers in the post Covid-19 era. While we have been writing about and researching virtual, distant, and remote workers for several years, the Pandemic made this a critical topic for managers to address as many employees worked at home. Gilson, O’Neill and Maynard have done a tremendous job of addressing this issue by collecting the ideas and research from experts from across the world. They offer here a comprehensive and organized review of what we know about virtual work into five key topic areas. From the technology to individual employees to organizational considerations, this Handbook covers it all. For anyone who wants to learn the latest and best knowledge available on virtual work, this is the book to read.’ -- Robert C. Ford, Professor Emeritus, University of Central Florida, USTable of ContentsContents: Introduction xx PART I TECHNOLOGY: THE FOUNDATION FOR VIRTUAL WORK 1 Bringing technological affordances into virtual work 3 Jennifer L. Gibbs and Nitzan Navick 2 Role of communication technologies in virtual work 21 Anu Sivunen, Jeffrey W. Treem and Ward van Zoonen 3 Virtual collaboration: human foundations augmented by intelligent technology 41 Terri L. Griffith and Utpal Mangla 4 Using AI to enhance collective intelligence in virtual teams: augmenting cognition with technology to help teams adapt to complexity 67 Anita Williams Woolley, Pranav Gupta and Ella Glikson 5 Principles on how to manage interactions between human workers and artificial intelligence/machine learning technologies 89 Michael A. Zaggl and Ann Majchrzak 6 Refocusing human–AI interaction through a teamwork lens 109 Christopher Flathmann, Beau G. Schelble and Nathan J. McNeese PART II THE PEOPLE MAKE THE VIRTUAL PLACE 7 When the time-space continuum shifts: telework and alterations in the work–family interface 130 Timothy D. Golden and Valerie J. Morganson 8 Remoteness or virtuality? A refined framework of individual skills needed for remote and virtual work 146 Erin E. Makarius and Barbara Z. Larson 9 Emotions and emotional management in virtual contexts 164 Isabel D. Dimas, Teresa Rebelo, Marta P. Alves and Paulo R. Lourenço 10 Digital nomads: curiosity or trend? 186 Robert C. Litchfield and Rachael A. Woldoff PART III VIRTUALITY AND VIRTUAL TEAM INPUTS 11 Virtuality and the eyes of the beholder: beyond static relationships between teams and technology 199 Patrícia Costa and Lisa Handke 12 Leadership and virtual work in a pandemic and post-pandemic world 216 Claudia C. Cogliser, William L. Gardner, Haimanti Ghosh and Azucena Grady 13 Faultlines in virtual teams 235 Sherry M.B. Thatcher and Ramón Rico 14 The surge in digitalization: new challenges for team member collaboration 257 Thomas Hardwig and Margarete Boos PART IV VIRTUAL TEAM PROCESSES AND EMERGENT STATES 15 Virtual teams and team cognition 280 Stephen M. Fiore, Rhyse Bendell and Jessica Williams 16 Understanding trust in virtual work teams 305 Angie N. Benda, William S. Kramer, Mary E. Baak and Jennifer Feitosa 17 Bouncing back as a virtual team: essential elements of virtual team resilience 325 Nohelia Argote, Chloe Darlington, Jennifer Feitosa and Eduardo Salas 18 Engendering creativity in temporary virtual project teams: the case of a product design firm 347 Petros Chamakiotis and Niki Panteli PART V THE ORGANIZATION: CONTEXT, CULTURE, AND SYSTEMS THAT SUPPORT VIRTUAL WORK 19 Organizational context and climate for virtual work 363 Emma Nordbäck and Niina Nurmi 20 Virtuality and inclusiveness in organizations 384 Jakob Lauring, Charlotte Jonasson and Marta Jackowska 21 Embracing the digital workplace: a SMART work design approach to supporting virtual work 403 Bin Wang and Sharon K. Parker 22 Global multinational organizations and virtual work 425 Miriam Erez, Ella Glikson and Raveh Harush 23 Orchestrating dynamic value networks: interface-focused pathways to enhance coordination and learning 442 Sanjay Gosain, Arvind Malhotra and Omar A. El Sawy PART VI CONCLUSION 24 Virtual work – where do we go from here? Setting a research agenda 466 Thomas O’Neill, M. Travis Maynard, Lucy L. Gilson, James M. Hughes and Nathaniel Easton Index

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Book SynopsisThe digitalization of work processes and the generalization of IT are creating unprecedented opportunities. An increasing part of the workforce is experimenting with new forms of work, as freelancers, self-employed or highly skilled employees with greater autonomy. International in scope, this book comprehensively explores these new models of work, mobility and life trajectories, and the increasing role of non-metropolitan coworking spaces.This interdisciplinary book investigates new trends in relationships between work, life plans, work-life balance, and mobility in the context of ongoing societal digitalization. An expert group of contributors adopts a comparative approach in assessing the coworking phenomenon. They examine the social embeddedness of collaborative workspaces and consider topics such as social exchange, cooperation, and collaboration, critically assessing the question of individual and collective mobilities, and exploring the historical roots of coworking and its developing meanings and uses in practice.Gathering a wide variety of studies which investigate the diversity of social trajectories, institutional context, social transition, cooperation, policy measures, and mobility patterns, this book will be an interesting read for academics and students in the fields of organizational behavior, human geography, sociology of work, cities, and regional studies. Politicians interested in territorial development, elected officials, workers of municipalities and regions, and journalists who cover work issues, will similarly find this to be a beneficial read.Trade Review‘An impressive selection of cases that reflects the variety and scope of the coworking phenomenon, setting a milestone for future research on the topic.’ -- Alessandro Gandini, University of Milan, Italy‘Diane-Gabrielle Tremblay and Gerhard Krauss have brought together an impressive array of scholars from the US, Canada, and Europe in what will certainly become an indispensable handbook for all, teachers and students alike, interested in understanding what coworking is all about.’ -- Mario Polèse, Institut National de la Recherche Scientifique, CanadaTable of ContentsContents: Introduction to The Coworking (R)evolution 1 Gerhard Krauss and Diane-Gabrielle Tremblay PART I CONCEPTUALIZATION AND DEFINITIONS OF THIRD PLACES, COWORKING, AND COWORKING SPACES 1 Third places, coworking, and coworking spaces as concepts responding to current social and economic trends 7 Gerhard Krauss and Diane-Gabrielle Tremblay 2 Collaborative working, coworking spaces, and communities of practice: their origins, definitions, forms, different types, and forms of collaboration 26 Diane-Gabrielle Tremblay and Arnaud Scaillerez PART II THE SOCIAL DIMENSION OF COLLABORATIVE WORKSPACES 3 How coworking spaces have spread beyond larger metro areas: a spatial diffusion analysis in France 42 Christine Liefooghe, Guy Baudelle, Sébastien Le Gall, and Clément Marinos 4 A new mode of reconciliation of professional and personal life: the contribution of coworking space 59 Guy Baudelle, Flavie Ferchaud, Gerhard Krauss, Anne-Laure Peyrou, and Diane-Gabrielle Tremblay 5 Perceived health and well-being of workers: understanding the effects observed in coworking spaces 75 Nathalie Marceau and Diane-Gabrielle Tremblay PART III SOCIAL EXCHANGE, COOPERATION AND COLLABORATION 6 Motivations to collaborate and motivations to work in coworking spaces: a comparative analysis 93 Jennifer Urasadettan, Anne-Laure Le Nadant, Pascal Glémain, and Gerhard Krauss 7 Coworking, legitimate practice, and physical presence in the modern workplace 111 Peter A. Bacevice and Gretchen M. Spreitzer 8 Co-working and entrepreneurship in non-metropolitan Third Working-places: which local transition? A first analysis in the west region of France 125 Pascal Glémain, Jennifer Urasadettan, and Valérie Billaudeau 9 Nuances of working together: the influence of managerial approaches on collaboration within coworking spaces 142 Costantino Romeo, Ignasi Capdevila, Barbara Da Roit, and Maurizio Busacca PART IV THE MOBILITY OF CO-WORKERS 10 Coworking spaces: a way of promoting more sustainable mobility and lifestyles? The example of the Auvergne-Rhône-Alpes region of France 160 Patricia Lejoux, Aurore Flipo, Nathalie Ortar, Nicolas Ovtracht, and Stéphanie Souche-Lecorvec 11 Daily mobility patterns of coworkers in non-metropolitan areas: a French case study 174 Benoît Feildel PART V THE DIVERSITY OF SOCIAL TRAJECTORIES, INSTITUTIONAL CONTEXT, COOPERATION, POLICY MEASURES, AND MOBILITY PATTERNS: LESSONS FROM EMPIRICAL FIELD STUDIES IN FRANCE, ITALY, NORWAY, CANADA, VIETNAM, LEBANON AND POLAND 12 Coworking spaces, digital nomads, and urban development: insights from Beirut, Lebanon 192 Divya Leducq and Étienne Bou Abdo 13 Third places for transitions? The role of an awareness-raising method with the transition-meter 209 Valérie Billaudeau and Pascal Glémain 14 The coworking space: a catalyst for initiatives at the crossroad of mobility and embeddedness. Lessons from peripheral areas of Western France 226 Sébastien Le Gall, Guy Baudelle, Anne-Laure Peyrou, and Clément Marinos 15 Public libraries as new community hubs for remote workers? 244 Mina Di Marino and Ilaria Mariotti 16 The diversity of coworking spaces: case studies from Canada 257 Arnaud Scaillerez and Diane-Gabrielle Tremblay 17 The little-observed spread of coworking spaces in Asia and their potential for urban and economic transition: the case of Vietnam 270 Helga-Jane Scarwell and Divya Leducq 18 Case studies in post-socialist Poland: the development of coworking spaces in small towns and rural areas 284 Barbara Konecka-Szydłowska and Mariusz Czupich Conclusion to the coworking (r)evolution 301 Diane-Gabrielle Tremblay and Gerhard Krauss Index

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Book Synopsis

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Book SynopsisMental health issues, stress and chronic illness are the biggest causes of absence from work and loss of productivity in most Western economies. Research and public awareness of this epidemic of physical and mental ill-health among working age people is growing, but our understanding of its impact on company performance and productivity and possible solutions for the future is less advanced. The Healthy Workforce: Enhancing Wellbeing and Productivity in the Workers of the Future examines current challenges and future solutions to understand issues around how we can improve the health of today's and tomorrow's workforce. This book will look at why workforce health is such an important challenge for businesses, governments and for employees today and how this will increase in the future with an ageing workforce. Closely linked to the authors' exploration of health issues in the work context is a focus on the impact of worker health on direct and indirect productivity costs. This book offers practical guidance for professionals on getting started in the delivery of an effective and evidence-based workplace health plan which can enhance and sustain productivity growth in business now and for the future.Table of ContentsForeword; Andy Haldane Chapter 1. Why Worker Health and Productivity Matter Chapter 2. How Health Affects Productivity Chapter 3. Health and Work in a Pandemic Chapter 4. Is Your Manager Bad for Your Health? Chapter 5. Productivity at Work: The Role of Healthcare Professionals Chapter 6. Workplace Health Interventions to Improve Productivity Chapter 7. Rethinking Workforce Health as an Asset Chapter 8. A Roadmap to Better Worker Health

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Book SynopsisThis is an ambitious and engaging book. It lays the foundations for a methodology that bridges entrepreneurship researchers?' need to provide explanations and practitioners?' need to make their local world comprehensible --? by calling the researcher to also practise as an entrepreneur.Disclosing Entrepreneurship as Practice outlines and demonstrates this '?enactive?' approach and its outcomes in terms of a proposed practice theory of entrepreneurship. Presenting entrepreneurship as a sense-making, stabilising force in a liquid and ambiguous world, accordingly addressed as ?'entrepreneuring?', Bengt Johannisson argues that the duality of shrewdness and prudence provides the appropriate knowledge needed to practice entrepreneurship. By generalising entrepreneurship as creative organizing in multiple arenas beyond just the market, and conceptualising entrepreneurship as practice, this book presents a compelling rationale for considering entrepreneuring as ?'routinized improvisation?' dealing with situations as they arise.Reflective and thoughtful, this book will be of interest to researchers in the field of entrepreneurship concerned with theoretical and methodological matters, as well as those engaged with qualitative methodology in the social sciences.Trade Review'Bengt Johannisson's strength as a scholar and researcher is his ability to push the boundaries of what entrepreneurship is, as a process, as well as his keen sense of how and why entrepreneurial processes should be studied. Please acquire this book and, then, carefully explore the ideas and methods he proposes for entrepreneurship scholars to engage in enactive research as ''entresearchers'' - scholars who are actively involved in entrepreneurial activities who use these experiences as the basis for generating insights into enterpreneuring (entrepreneurship as a verb - as ''organizing'' is to ''organization''.) I enthusiastically support the ''entresearcher'' paradigm and the methods Bengt Johannisson describes for scholars to engage as ''entresearchers'' as part of their everyday practice. I believe that the ''entresearcher'' approach is the most fruitful way for scholars to gain profound insights into the nature of entrepreneurial processes.' --William B. Gartner, Bertarelli Foundation Distinguished Professor of Family Entrepreneurship, Babson College, US'In his new book, Bengt Johannisson develops the concept of entrepreneurship as practice (entrepreneuring). The contribution is original, relevant and valuable for both researchers and practitioners. The book's objectives appear particularly important. The first is to provide the intellectual/theoretical foundations for our understanding of entrepreneuring. The second objective is to offer a methodology that can enhance the dialogue between researchers and practitioners. As Kurt Lewin claimed, there is nothing more practical than a good theory. Thanks to the author this statement makes sense in entrepreneurship?' --Alain Fayolle, Emlyon Business School, FranceTable of ContentsContents: 1. Departure and Roadmap, Provisions and Destiny 2. From Process Philosophy to Practice Theory – Building and Furnishing a Paradigmatic Platform 3. Featuring Enactive Research as a Methodology 4. Practising Enactive Research – Constructing and Contrasting Tales of Entrepreneuring 5. The Practice of Entrepreneuring – Lessons From the Field 6. Exploring the Promises of Enactive Research Bibliography Index

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Book SynopsisSocial Contracts and Informal Workers in the Global South draws on the accounts of informal workers, who represent over 60 per cent of the global workforce, to advocate for radically new conceptualizations of state-society, capital-labour and state-capital-labour relations, illustrating how current social contracts may be considered inadequate, irrelevant or unjust.Bridging social contract theories, both mainstream and critical, and the experiences of informal workers – self-employed, wage employed and sub-contracted – this book sheds light on how many existing social contract models stigmatize informal workers and do not offer legal or social protection. Instead of ideologically driven ‘top-down’ calls to revitalize the social contract, it advocates for ‘bottom-up’ initiatives focused on the demands of the working poor in the informal economy.With a wealth of cross-national evidence, as well as promising case studies, this timely and thought-provoking book will prove vital for scholars and researchers of informal workers and of state-capital-labour relations; and for policy makers negotiating new social contracts.Trade Review‘An original and insightful contribution to rethinking the social contract. Instead of prescribing from above, the authors redirect attention to the perspective of informal workers, to their needs, demands and agency, and to the new realities of informality exposed by COVID-19, digital employment, and new forms of collective action.’ -- Kate Meagher, London School of Economics, UK'Informal work arrangements predominate in developing countries and are increasing in rich nations. How should we deal with this? This book makes a novel case for an approach based on social contracts that recognise informal workers as legitimate economic agents, and therefore include them in social dialogue and policy-making and rule-setting processes. Such imaginative thinking about informality is urgent and necessary.' -- Jayati Ghosh, University of Massachusetts Amherst, US‘Most people work in the informal sector and yet our social contracts often exclude them. This volume provides compelling evidence from around the world as to why a better social contract for all of us would provide great security and opportunity for the world’s informal sector workers. A must read for those who care about creating a fairer world.’ -- Minouche Shafik, London School of Economics, UK and author of What We Owe Each Other: A New Social ContractTable of ContentsContents: Introduction: social contracts and informal workers in the global South 1 Sophie Plagerson, Laura Alfers and Martha Chen 1 Recognition, responsiveness and reciprocity: what informal worker leaders expect from the state, the private sector and themselves 31 Sally Roever and Ana Carolina Ogando 2 Self-employment and social contracts: from the perspective of the informal self-employed 49 Martha Chen 3 “Dependent Contractor”: towards the recognitions of a new labor category 73 Françoise Carré 4 Taxation and the informal sector in the global South: strengthening the social contract without reciprocity? 85 Michael Rogan 5 Towards a more inclusive social protection: informal workers and the struggle for a new social contract 106 Laura Alfers and Rachel Moussié 6 Extended Producer Responsibility: opportunities and challenges for waste pickers 126 Taylor Cass Talbott 7 Human rights and transnational social contracts: the recognition and inclusion of homeworkers? 144 Marlese von Broembsen 8 Informal workers harnessing the power of digital platforms in India 169 Salonie Muralidhara Hiriyur 9 “Essential and disposable? Or just disposable?” Informal workers during COVID-19 189 Sarah Orleans Reed Conclusion: Post-pandemic epilogue – the bad old contract, an even worse contract or a better social contract for informal workers? 216 Laura Alfers, Martha Chen and Sophie Plagerson Index

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Book SynopsisThis comprehensive two-volume collection draws together the key contributions - both theoretical and empirical - from economics and management literature on human and organisational knowledge, learning and routine behaviours. Volume I discusses conceptions of knowledge and the problems of organisational and technological learning. Volume II contains both theoretical and applied research on organisational routines.Trade Review'Almost imperceptibly the two expressions 'information society' and "knowledge economy" have passed into general use in the last few years. Social scientists have actually been working on the origins and evolution of this society for a long time and it is invaluable to have the key papers brought together in these two volumes on knowledge, learning and routines. The concept of a reference collection is in itself a useful contribution to the knowledge economy.' -- Chris Freeman, SPRU - Science and Technology Policy Research, University of Sussex, UK and Maastricht University, The NetherlandsTable of ContentsContents: Volume I: Knowledge and Learning Acknowledgements Introduction Nathalie Lazaric and Edward Lorenz PART I KNOWLEDGE A The Computational Tradition 1. Herbert A. Simon and Allen Newell (1964), ‘Information Processing in Computer and Man’ 2. John H. Holland, Keith J. Holyoak, Richard E. Nisbett and Paul R. Thagard (1989), ‘A Framework for Induction’ B Knowledge as Image 3. Kenneth E. Boulding (1956), ‘Introduction’ 4. Martin Fransman (1994), ‘Information, Knowledge, Vision and Theories of the Firm’ C The Debate over Tacit Knowledge 5. Michael Polanyi (1969), ‘The Logic of Tacit Inference, 1964’ 6. Donald MacKenzie and Graham Spinardi (1995), ‘Tacit Knowledge, Weapons Design, and the Uninvention of Nuclear Weapons’ 7. Robin Cowan, Paul A. David and Dominique Foray (2000), ‘The Explicit Economics of Knowledge Codification and Tacitness’ 8. Paul Nightingale (1998), ‘A Cognitive Model of Innovation’ D Knowledge in Context 9. Bart Nooteboom (2000), ‘Knowledge’ 10. Karl E. Weick (1995), ‘The Nature of Sensemaking’ 11. Edwin Hutchins (1995), ‘Cultural Cognition’ E Distributed Knowledge and the Economy 12. Fritz Machlup (1984), ‘New Knowledge, Dispersed Information and Central Planning’ 13. Alanson P. Minkler (1993), ‘The Problem with Dispersed Knowledge: Firms in Theory and Practice’ PART II LEARNING A Mathematical and Computational Models of Learning 14. Kathleen Carley (1992), ‘Organizational Learning and Personnel Turnover’ 15. L. Marengo (1992), ‘Coordination and Organizational Learning in the Firm’ 16. Massimo Egidi (1992), ‘Organizational Learning, Problem Solving and the Division of Labour’ B Learning, Practice and Communities 17. John Seely Brown and Paul Duguid (1998), ‘Organizing Knowledge’ 18. Etienne Wenger (1998), ‘Learning’ C Learning and Capabilities in Firms and the Economy 19. Bengt-Äke Lundvall and Björn Johnson (1994), ‘The Learning Economy’ 20. Brian J. Loasby (1999), ‘Capabilities’ 21. Daniel A. Levinthal and James G. March (1993), ‘The Myopia of Learning’ 22. Bo Hedberg (1981), ‘How Organizations Learn and Unlearn’ D Technological Learning 23. Nathan Rosenberg (1982), ‘Learning By Using’ 24. Wesley M. Cohen and Daniel A. Levinthal (1989), ‘Innovation and Learning: The Two Faces of R & D’ 25. Richard R. Nelson and Sidney G. Winter (1982), ‘2. A Markov Model of Factor Substitution’ 26. Gerald Silverberg and Bart Verspagen (1994), ‘Learning, Innovation and Economic Growth: A Long-run Model of Industrial Dynamics’ Name Index Volume II: Routines Acknowledgements An introduction by the editors to both volumes appears in Volume I A The Notion of Routine Defined and Debated 1. Richard R. Nelson and Sidney G. Winter (1982), ‘Organizational Capabilities and Behavior’ 2. Michael D. Cohen, Roger Burkhart, Giovanni Dosi, Massimo Egidi, Luigi Marengo, Massimo Warglien and Sidney Winter (1996), ‘Routines and Other Recurring Action Patterns of Organizations: Contemporary Research Issues’ 3. Tony Lawson (1997), ‘Society and Economy as Reproduced Inter-dependencies’ 4. Nathalie Lazaric (2000), ‘The Role of Routines, Rules and Habits in Collective Learning: Some Epistemological and Ontological Considerations’ 5. Bénédicte Reynaud (1996), ‘Types of Rules, Interpretation and Collective Dynamics: Reflections on the Introduction of a Salary Rule in a Maintenance Workshop’ B Routines in Their Cognitive Dimension 6. Michael D. Cohen and Paul Bacdayan (1994), ‘Organizational Routines Are Stored as Procedural Memory: Evidence from a Laboratory Study’ 7. Brian T. Pentland and Henry H. Rueter (1994), ‘Organizational Routines as Grammars of Action’ 8. Edward Lorenz (2001), ‘Models of Cognition, the Contextualisation of Knowledge and Organisational Theory’ C Routines in Their Strategic and Political Dimensions 9. Benjamin Coriat and Giovanni Dosi (1998), ‘Learning how to Govern and Learning how to Solve Problems: On the Co-Evolution of Competences, Conflicts and Organizational Routines’ 10. Steven Postrel and Richard P. Rumelt (1992), ‘Incentives, Routines, and Self-Command’ 11. Pierre-André Mangolte (2000), ‘Organisational Learning and the Organisational Link: The Problem of Conflict, Political Equilibrium and Truce’ 12. Sidney G. Winter (1995), ‘Four Rs of Profitability: Rents, Resources, Routines, and Replication’ D Routines Observed in the Field 13. Alessandro Narduzzo, Elena Rocco and Massimo Warglien (2000), ‘Talking about Routines in the Field: The Emergence of Organizational Capabilities in a New Cellular Phone Network Company’ 14. Martha S. Feldman (2000), ‘Organizational Routines as a Source of Continuous Change’ 15. Neil Costello (2000), ‘Learning and Routines in High-Tech SMEs: Analyzing Rich Case Study Material’ 16. Connie J.G. Gersick and J. Richard Hackman (1990), ‘Habitual Routines in Task-Performing Groups’ Name Index

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Book SynopsisAlthough the activities of large industrial and financial corporations dominate economies around the world, their impact on the distribution of employment and the use of new production techniques is much disputed. In this two-volume set, the editors examine the changes which have taken place in the organization of work and the nature of employment over the last half century. The articles selected for these volumes address the issues of work, skills and employment, with particular focus on the manufacturing sector, which has seen rapid change in working practices, and on the expanding service sector, where new kinds of jobs entail serving customers and working in the money, banking and financial services, call-centres and the public and government sector. Many of the studies challenge the utopian view of post-Fordist work regimes and raise questions about the effectiveness of post-Fordist concepts in accounting for the variety of changes in the world economy.In a new introduction the editors offer a comprehensive overview and discussion of these concerns.Trade Review'The world of work has changed dramatically over the past 50 - or even 30 - years, and it is fashionable to speak of a transformation from Fordism to Post-Fordism. But what exactly is new, and what remains the same? With their comprehensive selection of readings and their own sensitive overview of the issues, Huw Beynon and Theo Nichols provide the foundation for a nuanced answer - and show that the brave new world of work is no utopia.' -- Richard Hyman, London School of Economics, UKTable of ContentsContents: Volume I: Acknowledgements Introduction Huw Beynon and Theo Nichols PART I FORDISM/POST-FORDISM? WHAT IS THE QUESTION? 1. Ray Kiely (1998), ‘Globalization, Post-Fordism and the Contemporary Context of Development’ 2. Kuniko Fujita and Richard Child Hill (1995), ‘Global Toyotaism and Local Development’ 3. George Ritzer (1989), ‘The Permanently New Economy: The Case for Reviving Economic Sociology’ 4. Randy Hodson (1995), ‘Worker Resistance: An Underdeveloped Concept in the Sociology of Work’ 5. Paul Thompson and Stephen Ackroyd (1995), ‘All Quiet on the Workplace Front? A Critique of Recent Trends in British Industrial Sociology’ 6. Ethan B. Kapstein (1996), ‘Workers and the World Economy’ 7. Charles Tilly (1995), ‘Globalization Threatens Labor’s Rights’ PART II WORK, SKILLS AND EMPLOYMENT: THE JOBS ISSUE 8. John Atkinson and Denis Gregory (1986), ‘A Flexible Future: Britain’s Dual Labour Force’ 9. Doreen Massey (1983), ‘The Shape of Things to Come’ 10. Peter Cappelli (1995), ‘Rethinking Employment’ 11. John Francis Geary (1992), ‘Employment Flexibility and Human Resource Management: The Case of Three American Electronics Plants’ 12. Colin Crouch (1997), ‘Skills-based Full Employment: The Latest Philosopher’s Stone’ 13. Duncan Gallie (1991), ‘Patterns of Skill Change: Upskilling, Deskilling or the Polarization of Skills?’ 14. Damian Grimshaw, Huw Beynon, Jill Rubery and Kevin Ward (2002), ‘The Restructuring of Career Paths in Large Service Sector Organizations: “Delayering”’ 15. Jamie Peck and Nikolas Theodore (2000), ‘“Beyond ‘Employability”’ PART III MANUFACTURING JOBS: MOTORS – OLD JOBS, NEW CONTEXTS 16. Alan McKinlay and Ken Starkey (1994), ‘After Henry: Continuity and Change in Ford Motor Company’ 17. John Holloway (1987), ‘The Red Rose of Nissan’ 18. Stephen Wood (1987), ‘On the Line’ 19. Jonas Pontusson (1992), ‘Unions, New Technology, and Job Redesign at Volvo and British Leyland’ 20. Ruy de Quadros Carvalho and Hubert Schmitz (1989), ‘Fordism is Alive in Brazil’ 21. Constance Lever-Tracy (1990), ‘Fordism Transformed? Employee Involvement and Workplace Industrial Relations at Ford’ 22. Alice R. de P. Abreu, Huw Beynon and José Ricardo Ramalho (2000), ‘“The Dream Factory”: VW’s Modular Production System in Resende, Brazil’ 23. Jorge Carrillo V. (1995), ‘Flexible Production in the Auto Sector: Industrial Reorganization at Ford-Mexico’ Name Index Volume II Acknowledgements An introduction by the editors to both volumes appears in Volume I PART I BEYOND MOTORS – MANUFACTURING CHANGE 1. Rik Huys, Luc Sels, Geert Van Hootegem, Jan Bundervoet and Erik Hendrickx (1999), ‘Toward Less Division of Labor? New Production Concepts in the Automotive, Chemical, Clothing, and Machine Tool Industries’ 2. Ian M. Taplin (1995), ‘Flexible Production, Rigid Jobs: Lessons from the Clothing Industry’ 3. Alastair Whyte Greig (1992), ‘Rhetoric and Reality in the Clothing Industry: The Case of Post-Fordism’ 4. Chul-Kyoo Kim and James Curry (1993), ‘Fordism, Flexible Specialization and Agri-Industrial Restructuring: The Case of the US Broiler Industry’ 5. Joel Novek (1989), ‘Peripheralizing Core Labour Markets?: The Case of the Canadian Meat Packing Industry’ 6. Jody Knauss (1998), ‘Modular Mass Production: High Performance on the Low Road’ 7. Chris Rowley (1998), ‘Manufacturing Mobility? Internationalization, Change and Continuity’ PART II NEW KINDS OF JOBS: CALL CENTRES 8. Sue Fernie (1998), ‘Hanging on the Telephone’ 9. Stephen J. Frenkel, May Tam, Marek Korczynski and Karen Shire (1998), ‘Beyond Bureaucracy? Work Organization in Call Centres’ 10. Gavin Poynter (2000), ‘“Thank You for Calling”: The New Ideology of Work in the Service Economy’ 11. David Holman and Sue Fernie (2000), ‘Can I Help You? Call Centres and Job Satisfaction’ 12. Phil Taylor, Chris Baldry, Peter Bain and Vaughan Ellis (2003), ‘“A Unique Working Environment”: Health, Sickness and Absence Management in UK Call Centres’ PART III JOBS IN FINANCIAL SERVICES 13. John Storey, Peter Cressey, Tim Morris and Adrian Wilkinson (1997), ‘Changing Employment Practices in UK Banking: Case Studies’ 14. Andrew Leyshon and Nigel Thrift (1993), ‘The Restructuring of the U.K. Financial Services Industry in the 1990s: A Reversal of Fortune?’ 15. D.J. Pratt (1998), ‘Re-placing Money: The Evolution of Branch Banking in Britain’ 16. Adam Tickell (1997), ‘Restructuring the British Financial Sector into the Twenty-first Century’ 17. Terry Austrin (1991), ‘Flexibility, Surveillance and Hype in New Zealand Financial Retailing’ PART IV SERVING THE CUSTOMER 18. Holly J. McCammon and Larry J. Griffin (2000), ‘Workers and Their Customers and Clients’ 19. Paul du Gay (1993), ‘“Numbers and Souls”: Retailing and De-Differentiation of Economy and Culture’ 20. Patrice Rosenthal, Stephen Hill and Riccardo Peccei (1997), ‘Checking Out Service: Evaluating Excellence, HRM and TQM in Retailing’ 21. Yvonne Guerrier and Amel S. Adib (2000), ‘“No, We Don’t Provide That Service”: The Harassment of Hotel Employees by Customers’ 22. Linda Fuller and Vicki Smith (1991), ‘Consumers’ Reports: Management by Customers in a Changing Economy’ PART V WORKING FOR THE STATE 23. Bob Carter (1997), ‘Restructuring State Employment: Labour and Non-Labour in the Capitalist State’ 24. Deborah Foster and Paul Hoggett (1999), ‘Change in the Benefits Agency: Empowering the Exhausted Worker?’ 25. Geraldine Lee-Treweek (1997), ‘Women, Resistance and Care: An Ethnographic Study of Nursing Auxiliary Work’ 26. Donna Baines (2004), ‘Caring for Nothing: Work Organization and Unwaged Labour in Social Services’ 27. Stephen Harrison and George Dowswell (2002), ‘Autonomy and Bureaucratic Accountability in Primary Care: What English General Practitioners Say’ 28. Tim May (1994), ‘Transformative Power: A Study in a Human Service Organization’ 29. Chris Jones (2001), ‘Voices From the Front Line: State Social Workers and New Labour’ PART VI BEYOND THE STATE: THE FUTURE OF WORK? 30. Theo Nichols and Julia O’Connell Davidson (1993), ‘Privatisation and Economism: An Investigation amongst “Producers” in Two Privatised Public Utilities in Britain’ 31. Michael Burawoy and Pavel Krotov (1992), ‘The Soviet Transition from Socialism to Capitalism: Worker Control and Economic Bargaining in the Wood Industry’ 32. Helen Sampson (2003), ‘Transnational Drifters or Hyperspace Dwellers: An Exploration of the Lives of Filipino Seafarers Aboard and Ashore’ Name Index

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Book SynopsisLeadership Through the Screen is a business leadership guidebook that tells a story. The book defines and helps provide key solutions for some of the greatest leadership challenges facing global managers today. Written in an easy-to-read manner, each chapter highlights a single issue through the eyes of a fictional VP of marketing. The authors have done the research and included it in these pages so that business leaders do not have to.This book is meant to serve as a map to help modern managers weave their way through many of the fundamental challenges of leading people in a global and virtual realm. It provides the tools, knowledge, and potential solutions these leaders can use to forge successful and productive virtual teams.

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Book SynopsisThis book is perfect for leaders across the enterprise who have a difficult time attracting, retaining, understanding, communicating with, motivating, engaging, and otherwise developing their millennial employees and job candidates.Diving deep into millennial psychology and language using a potent blend of data and anecdotes, stories and history, What Millennials Really Want from Work and Life debunks the many myths around millennials pushed by sensationalist media, showing how millennials want many of the same things as other generations, just more quickly and in a different order and form.Giving helpful context based on his own powerful and unlikely story of continuous struggle and overcoming massive challenges as a millennial, the author weaves a compelling narrative through the historical, psychological, linguistic, and other threads underlying the millennial experience at work and in life. Based on his in-depth analysis of data and trends, Kruman makes specific recommendations for corporate leaders looking to get—and keep and develop—top millennial talent into their ranks, diving deep into specific benefits, communication methods and tools, mission and vision, and other elements of branding relevant to millennial attraction, engagement, and retention. This book is likewise for early and mid-career millennials looking to better under stand themselves and make compelling cases for improvements around the aforementioned in their own companies.

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Book SynopsisYou can’t understand humanistic business management unless you understand what humanism is. This book provides a short introduction to the philosophy of humanism and discusses how and why it is being applied to business and why it is so effective when you do so. Humanism helps us prioritize human value as important. It supports positive interpersonal relationships and collaborative and respectful decision-making. Since all businesses are in the business of solving problems, good problem solving is essential to good business.Humanism has already transformed many other disciplines including psychology, medicine, nursing, and more. Additionally, humanism is foundational to the practice of human resources, without which businesses cannot operate. It is important for business managers to understand the philosophy fully so they can understand how to not only manage people more effectively, but how to operate their businesses in a way that helps the communities in which they operate. This book will provide the primer they need to create more effective and ethical businesses.

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Book SynopsisResearch shows that 90 percent of a project manager’s time is spent communicating with various stakeholders. This book offers strategies that enhance communication throughout the project cycle and describes innovative techniques for bridging cultural gaps, increasing understanding, and ensuring project success.

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Book SynopsisJobs, and nature of work as we know it, are changing rapidly. As companies become more ""digital,"" employees need to be empowered to become more innovative. Disruptive changes to work behaviors and business models will have a profound impact on the nature of work and worker.In many industries and countries, the most in-demand occupations, specialties, and skills did not exist 10 or even five years ago, and the pace of change is set to accelerate. This will have a tremendous impact on how the workforce of the future acquires and applies new skills, and how companies organize work to stay nimble and competitive.In this book, experts from industry and academia explore these trends and discuss how innovative companies are leveraging Artificial Intelligence and intelligent tools to make the workforce more inclusive, and enhance and augment human worker rather than replace it.

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Book SynopsisIn our time of great and uncertain change, business, government, and education must partner in many forms of technical and cultural convergence–for the benefit of both human welfare and economic recovery.This innovative book explores the new relationships connecting computer science, social science, and the humanities. One popular form of artificial social intelligence, recommender systems, can become a far more valuable tool for research on the arts, beginning with movies and computer games, then extending to all the other art forms.While artificial intelligence can be a powerful tool for description of physical reality, it must become both social and cultural if it is to be a valued tool of human expression. Many new developments offer opportunities and challenges for both industry and government policy. This book shows how artificial intelligence and related information technologies can converge successfully with the social sciences and humanities, so together they can achieve maximum benefits for people.

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Book SynopsisThis book is a survival manual for corporate life which guides the reader on how best to navigate its pitfalls and avoid being trapped. It fuses three separate but intertwined disciplines of the Animal kingdom, The Guerrilla battlefield and the corporate world to help establish patterns of behavior and the motivations that underpin each action.All three areas share a common environment; the jungle, where visibility is limited and ambush is the only method of attack by predators. The book blends animal and human psychology and gives safe passage in all its encounters. The book has been meticulously researched with animal behavior being documented and applied to human psychology with additional research on Military techniques and combat psychology on ambush and counter insurgency also applied to human psychology in the attempts to understand and react to conflict in the workplace. This book is designed to assist people at any stage in their career to better understand the motivations that underpin human interactions within the workplace. I have attempted to fuse three separate but closely related environments to highlight patterns and similarities that we can use to better ourselves in our daily interactions in our working lives. As stated above; the corporate world, the animal kingdom and the battlefield all seem like an unlikely amalgamation but you will see that that all environments share common objectives, strategies and interdependencies that underpin everyday survival. This book does not condone war, quite the opposite as you will see it takes more of a defensive position in repelling attacks and seeks to promote the occurrence of collaboration over individual competition which will also become apparent.It is not a ‘call to arms’ or a promotion of anarchy, not by any stretch of the imagination, as it merely assists the individual in adapting within their environment in order to ensure their survival. Whether you work as an Accountant, IT consultant, Lawyer, Salesperson or Project Manager; the same logic still applies as there is a natural order in all corporate vocations. It matters not whether the majority of your business is carried out via teleconferences, Video conference or in person, the same logic will still apply. Face to face however will normally be the most impactful but you must learn to see the same politics played out through other mediums. The book's main message is that in order to be effective and survive in this world you will need to become an expert in three interrelated areas; You will need to know your environment, know your opponent an above all know yourself. Once you have mastered these three areas, you will enjoy the corporate world like never before.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisMuch more than a book about flexible working, Beyond Hybrid Working is an engaging and practical management book to help organisations rethink all aspects of traditional work in the emerging post-pandemic landscape and reap the benefits from working smarter. Many organisations that had rapidly improvised and implemented Hybrid Working now want to take a more strategic approach.Smart Working' is being adopted across sectors, from technology companies, through the financial services sector to the public sector. Andy Lake has supported implementations in businesses and public sector organisations for nearly 30 years, including advising the UK Cabinet Office. He sets out a strategic, comprehensive and integrated approach to Smart Working in the context of new possibilities for working on a more distributed basis, and the impact of new AI-based technologies coming over the horizon. He also explores the possibilities for greater flexibility for workers with hands-on and siTrade Review“Beyond Hybrid Working provides an essential and compelling narrative for anyone delivering change in the workplace and improving the efficiency of their organisation. Crammed with practical advice, Andy’s first book Smart Flexibility was my playbook for developing TW3, the Governments’ own initial Smarter Working initiative: a game changer for modernising the Civil Service.”Richard Graham, formerly Head of Workplace Transformation, UK Cabinet Office­­­­­­­­­­­­­­­“A much needed, clearly argued, practical approach to smart working, updated to encompass post-Covid challenges and opportunities. To negotiate our way to a more holistic approach to smart working, we need people who are able to communicate a joined-up vision of the future of work. Andy Lake not only does that, but provides a step-by-step guide to how to achieve it."Mandy Garner, Managing Editor, wmpeople.co.uk“There’s something in here for everyone, whether they’re new to smarter working or have been doing it for a while. Andy’s insight into modern day working practices forms a strong foundation for transformational organisational change.”Su Jordan, Strategic Manager, Transformation, Durham County Council“Andy truly is a founding father of Smart Working in Europe. As researcher, author, lecturer, consultant and change agent he has observed, studied and analyzed the power of Smart Working. Steadfast about the principles and culture of flexibility, he has gathered a wealth of know-how articulated in a most comprehensive and actionable best practice book that is THE go-to for aspiring and seasoned practitioners, leaders and professionals. The writing is very accessible – reading Beyond Hybrid Working is like listening to a good friend around a fireplace with a glass of wine. I am grateful for his relentless awareness-raising, education and networking on all things flexible.”Philip Vanhoutte, author of The Smarter Working Manifesto and Co-Founder of the European Smart Work Network“One of the leading thinkers and writers on the present and future of work, Andy’s work is once again thoughtful, thorough and innovative. A must read.”Neil Usher, Author of The Elemental Workplace, Elemental Change and Unf*cking Work“Insightful, relevant, and superbly written. The must-have book on workplace for 2023.”Paige Hodsman, Workplace Concept Development Specialist, Saint-Gobain Ecophon“We used Andy’s practical guidance and frameworks as the basis for rolling out Smart Working in the UK operation of a global engineering company, the trailblazer for the subsequent global transformation. This helped us to think much more widely about a range of considerations that must be addressed when fundamentally changing the where, how and when of people’s daily work. By focusing on the cultural as well as the practical elements, this easy-to-read and often humorous account of the modern workplace provided a great foundation for the transformation.”Ben Hutchinson, Director, JCurv“Andy Lake delivers a comprehensive guide to ways of working during a time of profound change, and one that is both enjoyable, and practical. As many organizations grapple with evolving attitudes to work, new workspace options, and multiplying technical possibilities, an understanding of the topics Andy presents here is fundamental to navigating though that fog with any degree of certainty.”David Dunbar, Head of Digital Workspace, UK Department for Work and PensionsPraise for Andy Lake’s Smart Flexibility: Moving Smart and Flexible Working from Theory to Practice (Routledge, 2013)“… the book is a thought-provoking read and one that I feel should be essential reading for any managers wishing to take flexible working seriously within their organization.”Sandi Mann, Leadership & Organization Development Journal, Vol. 34 No. 6, pp. 588-589“… a must-read for anyone interested in or embarking on workplace change. A combination of academic rigour, practical experience and case studies, it reflects Lake’s long-standing position as researcher and consultant in the field of smarter working. An adviser to government on the issue, his comprehensive book is based on over twenty years of experience in the field and has become an industry ‘bible’.”Heather Greig-Smith, Flexible Boss magazine, September 7, 2015“I like the author’s use of humour to get the point across … and the book’s gentle meadow-stream flow from one chapter to the next. I liked the arguments that he presented, and I appreciated the effort put into excellent research with real-world examples.”Quality World, April 2013Table of Contents1. What is Smart Working? 2. Changing work in a changing world 3. Developing a strategic approach 4. Business case, metrics and evaluation 5. Who, where, when and why? 6. The Smart Working workplace 7. Working across the Extended Smart Workplace 8. Working in the Virtual Workplace 9. Embedding a Smart Working culture 10. Leading the Anywhere, Anytime Team 11. Smart, flexible and productive 12. Smarter homeworking 13. Smart Working, wellbeing and inclusion 14. Smarter government, public services and public policy 15. Smart Working and sustainability 16. Beyond Hybrid: Smart Working now and in the future

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Book SynopsisIn the 1970s, Xerox pioneered the involvement of social science researchers in technology design and in developing better ways of working. The Xerox legacy is a hybrid methodology that combines an ethnographic interest in direct observation in settings of interest with an ethnomethodological concern to make the study of interactional work an empirical, investigatory matter. This edited volume is an overview of Xerox's social science tradition. It uses detailed case studies showing how the client engagement was conducted over time and how the findings were consequential for business impact. Case studies in retail, production, office and home settings cover four topics: practices around documents, the customer front, learning and knowledge-sharing, and competency transfer. The impetus for this book was a 2003 Xerox initiative to transfer knowledge about conducting ethnographically grounded work practice studies to its consultants so that they may generate the kinds of knowledge generatedTable of ContentsIntroduction Margaret H. Szymanski and Jack Whalen; Part I. Work Practice Study in Historical Context: 1. Work practice and technology: a retrospective Lucy Suchman; 2. Engineering investigations: what is made visible in making work visible? Wes Sharrock and Graham Button; Part II. Applying Work Practice Methods: 3. Uncovering the unremarkable Peter Tolmie; 4. Work practices to understand the implications of nascent technology Francoise Brun-Cottan and Patricia Wall; 5. Tokyo to go: using field studies to inform the design of a mobile leisure guide for Japanese youth Diane J. Schiano and Victoria Bellotti; Part III. Practices around Documents: 6. Exploring documents and the future of work Jennifer Watts Englert, Mary Ann Sprague, Patricia Wall, Catherine McCorkindale, Lisa Purvis and Gabriele McLaughlin; 7. New ways of working: the implications of work practice transitions Mary Ann Sprague, Nathaniel Martin and Johannes A. Koomen; 8. Behind the scenes: the business side of medical records Nathaniel Martin and Patricia Wall; 9. Seeing the right colour: technical and practical solutions to the problem of accurate colour reproduction in the digital print industry Tommaso Colombino, David Martin, Jacki O'Neill, Mary Ann Sprague, Jennifer Watts-Perotti, Jutta Willamowski, Frederic Roulland and Antonietta Grasso; Part IV. The Customer Front: 10. Integrated customer service: re-inventing a workscape Jack Whalen and Marilyn Whalen; 11. Interactions at a reprographics store Erik Vinkhuyzen; 12. Ethnography-inspired technology for remote help-giving Jacki O'Neill, Peter Tolmie, Stefania Castellani, Antonietta Grasso and Frederic Roulland; 13. Sign of the times at the department store: replacing paper with electronic signs Johannes A. Koomen; Part V. Learning and Knowledge Sharing: 14. Communal knowledge sharing: the EUREKA story Jack Whalen and Daniel G. Bobrow; 15. Designing document solutions for airline maintenance advisories Patricia Wall and Johannes A. Koomen; 16. Transforming information system design: enabling users to design Yutaka Yamauchi; 17. Rethinking how projects are managed: meeting communication across the organizational hierarchy Erik Vinkhuyzen and Nozomi Ikeya; Part VI. Competency Transfer: 18. Fujitsu learned ethnography from PARC: establishing the social science center Koji Kishimoto with a preface by Jack Whalen; 19. The work practice center of excellence Luke Plurkowski, Margaret H. Szymanski, Patricia Wall and Johannes A. Koomen; 20. Transferring ethnographic competence: personal reflections on the past and future of work practice analysis Brigitte Jordan.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisTrade Review"Success in business depends on getting things done. Simple Sabotage is a quick, insightful read about the things that can get in the way of this noble pursuit. A great read for managers in companies big or small." -- Darren Huston, President & CEO, The Priceline Group "Simple Sabotage is the succinct and elegant transformation of an historical document into an important message for current and future leaders. A quick and enjoyable read, it goes to the essence of organizational effectiveness, productivity, and success." -- The Honorable Barbara H. Franklin, Former U.S. Secretary of Commerce "To be a great leader you must understand how seemingly innocent everyday behaviors can become 'simple sabotage.' This book will help you on your journey to being a more effective leader." -- Thomas J. Wilson, Chairman and Chief Executive Officer, The Allstate Corporation "In the most clever way, Simple Sabotage calls out the behaviors that hurt organizations, and quickly cuts to the chase on what we can do about it. A great read!" -- Christine C. Marcks, President, Prudential Retirement

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Book SynopsisA generations expert and author of When Generations Collide and The M-Factor teams up with his seventeen-year-old son to introduce the next influential demographic group to join the workforce—Generation Z—in this essential study, the first on the subject.They were born between between 1995 and 2012.Trade ReviewFascinating insight into the collective conscious of Gen Z. This generation will rewrite the rules of the workplace and transform the future of business. -- Blake Mycoskie, Chief Shoe Giver at TOMS and bestselling author of Start Something That Matters Move over Millennials, Gen Z is here. David and Jonah give a fun and informative introduction. This is a must-read for anyone looking to recruit, manage, and retain the best and brightest new workers. -- Andrew Yang, CEO and founder of Venture for America, author of Smart People Should Build Things David and Jonah understand the strength of the future. CEOs would be wise to pay attention to the opportunities presented by harnessing Gen Z's power. Gen Z is agile, engaged, and empowered. Gen Z @ Work is a timely, fascinating read. -- Richard Davis, chairman and former CEO of U.S. Bancorp

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Book SynopsisTrade Review“In an era when five different generations now work shoulder to shoulder in open offices, it’s not just individual professionals who must cultivate adaptivity and a commitment to continuous learning. As Lindsey Pollak suggests in this instructive and highly engaging book, companies must do so as well—especially if they want to fully utilize the talents of their increasingly diverse workforces.” — Reid Hoffman, cofounder of LinkedIn and coauthor of Blitzscaling and The Start-Up of You “Today’s leaders need to get the best out of everyone, not just those who think and work like they do. The Remix, with Pollak’s fresh insights and practical tips, will help you blend the best of each generation and design a smarter, better, more inclusive work experience for everyone.” — Liz Wiseman, bestselling author of Multipliers and Rookie Smarts “The Remix is an essential guide to making the multigenerational workforce a competitive advantage. Pollak moves us past the stereotypes and toward mutual understanding, inclusion, and teamwork. Through research, strategies, and case studies, The Remix helps leaders, their teams, and organizations thrive in today’s workplace while preparing for tomorrow’s.” — Dan Schawbel, bestselling author of Back to Human and Promote Yourself “Eighty-year-old lifeguards! Seventeen-year-old brand advisers! Like much of the workplace, everything we traditionally believed about ‘who does what and when’ is changing rapidly. As one of the original generational communications experts, Lindsey Pollak has written the must-have guide for remixing your diverse workforce into the secret sauce that will guarantee your company’s competitiveness in the years to come.” — Alexandra Levit, author of They Don’t Teach Corporate in College and New Job, New You “The Remix offers perceptive analysis, pragmatic advice, and a lively read throughout. Lindsey Pollak provides a unique and smart perspective on how all generations can and must get along in order to create, and excel in, a thriving workplace together.” — Whitney Johnson, author of Build an A Team and Disrupt Yourself “In this smart book, Lindsey Pollak celebrates generational perspectives while avoiding stereotypes. A must-read for anyone trying to help diverse teams win at work and life.” — Laura Vanderkam, author of I Know How She Does It and Off the Clock “It’s nearly impossible to succeed as an entrepreneur today—or in any career for that matter—if you don’t recognize the reality of today’s multigenerational workforce. In The Remix, Lindsey Pollak provides a cutting-edge blueprint to help you adapt and lead, whether you’re just starting out or are well established.” — Dorie Clark, author of Entrepreneurial You and Stand Out, and adjunct professor, Duke University Fuqua School of Business “The Remix isn’t just another business book. It is a timely, engaging and actionable guide that should live on the bookshelves and e-readers of all business leaders who want to take an active role in designing the multigenerational future of work.” — Kate White, former editor-in-chief of Cosmopolitan and author of The Gutsy Girl handbook: Your Manifesto for Success “The Remix is for managers or aspiring managers, this provides a fresh, coherent perspective on embracing a multigenerational workplace without relying on stereotypes and inaccurate or harmful assumptions about what workers want.” — Library Journal “Readers looking for a cogent, respectful take will find a solid choice here.” — Publishers Weekly

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