Retail and wholesale industries Books

Book SynopsisImagine if you could be a fly on the wall as a family enterprise becomes one of the most successful companies in the world. The Target Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the big box store to become the retail giant it is today.

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Book SynopsisUser opinions about service experiences have been extensively acknowledged to play a key role in influencing the consumption decisions of other customers. The widespread adoption of internet technologies has amplified enormously the volume and the potential impact of such customer-generated content in the form of electronic word-of-mouth (eWOM).Exploring the Power of Electronic Word-of-Mouth in the Services Industry is an essential research book that explores the importance of consumer perception and the influence of word-of-mouth in the digital world. Featuring a range of topics such as data mining, online engagement, and social media, this book is ideal for academicians, researchers, IT developers, marketers, managers, media specialists, and professionals.

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Book SynopsisMany countries have a rich tradition of domestic travel and holidaying which not only predates but exceeds mass international travel. This is particularly the case in Asia where recent economic prosperity and trends in globalization have not merely spurred, but continue to shape traditions in domestic tourism. This book is the first to address specifically the continuities and changes in domestic tourism in Asia. It explores the ethos of domestic travel and holiday-making in order to understand the distinctive common strands that underlie conventional and contemporary tourism practices, against the local and global backdrop. A considerable range of countries is covered in the case studies, including those with patrimonial histories, namely China and India, the economically developed nation-state of Japan and the microstates of Taiwan, Singapore, Macao and Hong Kong, besides the coastal countries of Malaysia, Philippines, Laos and Vietnam, as well as the land-locked countries of Kyrgyzstan and Mongolia. The book presents some of the many interfaces of Asian cultural and natural heritages with tourism, while giving due considerations to today's political and economic realities.Table of ContentsForeword - Linda K. Richter Editor's Preface 1. Domestic Tourism: Searching for an Asianic Perspective Part I: Aspects of Asian Domestic Tourism: Endemic 2. Zen and the Art of Tourism Maintenance: A Meditaion on So-called Prototourism in VIietnam 3. Cultural Solutions to Ecological Problems in Contemporary Japan: Heritage Tourism in Asuke 4. Pilgrim Culture of t rth? in India: Enculturation of New-age Movements within Age-old Rituals 5. From Community to Holiday Camps: The Emergence of Tourist Economy in Mongolia Part II: Bricolage 6. 'Domestic' Tourism and its Discontents: Han Tourists in Tibetan Areas of the Pr China's 'Little Tibet' 7. Year Zero!: Erasing to Resurrect Domestic Tourism in Cambodia 8. Kyrgyz Tourism at Lake Issyk-Kul - Legacies of Pre-Communist and Soviet Regimes 9. Indigenous People and Domestic Visitors of Taiwan 10. O We Are Not 'Eco-Tourist': Hill-Walking and Eco-Tourism in Hong Kong 11. Crafting Filipino Leisure: Tourism Programs in the Philippines 12. Awaiting Attention: Profiling Domestic Tourism Sector in Sri Lanka Part III: Embedded 13. Film-Induced Domestic Tourism In Singapore: The Case of 'Krrish' 14. Cultivating Domestic Tourism with Global Advantage: Malaysia and Singapore Compared 15. Holiday Making and Leisure Space of Macao People Part IV: The Epilogue 16. Domestic Tourism in Asia: Contexts and Directions Appendices Index

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Book SynopsisIn the fast-moving consumer goods industry (FMCG), collaboration is often cited as the logical way for suppliers and retailers to create value. Yet, suppliers' experience has shown that doesn’t always happen, due in large part to the power of the retailer and a focus on the short term. In the last thirty years the industry has seen rapid change, with the growth of discounters, online shopping and consolidation of retailers. These changes have brought more opportunities to the industry but also more complexity, challenges and costs to manage for both sides. It’s no secret that retailers have sought to leverage their increasing power with suppliers with never ending discussions of cost reduction, while suppliers attempt to engage them with discussions for longer term growth. This results in tension, with the retailer interested in short term activity and the supplier interested in supporting medium term growth. How can these two parties work together to deliver value to the consumer and shopper and ultimately, support the industry? This book presents first-hand research on how to navigate through these challenges. It identifies new and relevant tools and techniques to develop better, and more valuable collaboration between retailers and suppliers in today’s challenging markets. In this notoriously secretive industry, the full value and opportunities of collaboration between retailer and supplier has yet to be fully accomplished. Traditional ways of working need to change if the industry has a chance of succeeding into the 21st century. With case studies, examples and practical frameworks, this book a brings a focus onto the industry, whilst at the same time providing implementable ideas, suggestions and solutions to improve value creation in this business-to-business context.Table of ContentsChapter 1: Introduction-why do we need to look again at collaboration?.- Chapter 2: The FMCG Market-Where we’ve come from, where we are now, and the problem we face.- Chapter 3: The Theory, and How it Applies to the FMCG Industry.- Chapter 4: Collaboration in Action; Four Case Studies.- Chapter 5: Collaboration Under the Microscope—A Cross-Case Analysis.- Chapter 6: The New Model of Collaboration.- Chapter 7: Summary and Conclusions—Making the Move Toward Real Collaboration.

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Book SynopsisDieses Buch beschreibt, wie sich Handelsvertretungen erfolgreich aufstellen können, um fortlaufend rentabel zu sein, zielführend zu networken und zusätzlich neue Marktfelder zu erschließen. Mit diesen grundlegenden Stellschrauben können Handelsvertreter die Bedürfnisse der vertretenen Unternehmen besser befriedigen und dadurch den eigenen Umsatz und den ihrer Marktpartner steigern. Andreas Paffhausen bietet mit den hier beschriebenen 9 Erfolgsbausteinen eine strukturierte Herangehensweise sowie konkrete Hilfestellungen für Ihren Verkaufserfolg. Zahlreiche Musterberechnungen und ein Schnelltest, mit dem Sie die Stärken und Schwächen Ihrer Handelsvertretung aufdecken können, unterstützen Sie bei der praktischen Umsetzung.Table of ContentsWie wählt man die richtige Vertretung aus?.- Wie bewirbt man sich um eine neue Vertretung?.- Was muss man über den Provisionssatz wissen?.- Welche Serviceleistungen müssen erbracht werden?.- Wie werden Mitarbeiter eingesetzt und geführt?.- Welche Kennzahlen sind für die Betriebsführung notwendig?.- Wie pflegt man die Geschäftsbeziehungen zu den Marktpartnern?.- Wozu braucht man Marketing?.- Selbsttest: Wo liegen die Stärken und Schwächen meiner Handelsvertretung?

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Book SynopsisA biography of the spectacular rise and fall of Eddie Antar, better known as 'Crazy Eddie,' whose home electronics empire changed the world even as it turned out to be one of the biggest business scams of all timeBack in the fall of 2016 we heard the news about the passing of Eddie Antar, 'Crazy Eddie' as he was known to millions of people, the man behind the successful chain of electronic stores and one of the most iconic ad campaigns in history. Few things evoke the New York of a particular era the way 'Crazy Eddie! His prices are insaaaaane!' does. The journalist Herb Greenberg called his death the 'end of an era' and that couldn't be more true. What's insane is that his story has never been told.Before Enron, before Madoff, before The Wolf of Wall Street, Eddie Antar's corruption was second to none. The difference was that it was a street franchise, a local place that was in the blood stream of everyone's daily life in the 1970s

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Book SynopsisMost of us think we know something about retailing: we shop, we buy, we consume. But retailing, perhaps more than any other economic sector, has been transformed fundamentally over the last thirty years, both economically and culturally. Featuring work from seminal theorists in the area and charting the development of retailing as an important discipline in its own right, this superb volume examines the key themes in contemporary retailing. Organized into five sections, each of which includes an illuminating editorial overview, The Retailing Reader examines: consumers and shoppers retail branding and marketing merchandising and buying; strategy, power and policy international retailing. Extensive case studies include an analysis of the British grocery market, the strategies embodied by Nike Town stores, and the development of retail economies in China and Latin America. The Retailing Reader presents a comprehensive overview of this important area of study, and is an ideal companion for any student of retailing, marketing or business and management.Table of ContentsPart 1: Consumers and Shoppers Part 2: Retail Branding and Marketing Part 3: Merchandising and Buying Part 4: Retail Strategy, Power and Policy Part 5: International Retailing

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Book SynopsisLive Architecture explores the physical form of popular music performance space from 1960 to the present day.This book quantifies the factors that determine what makes a venue successful focusing on both famous and less well-known examples from the smallest barroom music space to the largest stadium-filling rock set. It draws on the authorâs extensive research expertise in the field of temporary and portable architecture, in the development of general contemporary architectural design, and personal experience of music performance.Including a range of case studies, the book analyses some of the most significant popular music venues, events and landmarks in the world. The detail of how a venue is created, how it is constructed, and the acoustic and visual environmental factors that impact on its success are examined here.Highly illustrated throughout with design drawings, plans and full colour photographs, this book provides a comprehensive overview of the architecture of live popular music.Table of Contents1. Foreword 2. Introduction 3. Adopted Spaces 3.1. 100 Club, London, UK, 1942 3.2. Birdland, New York, USA, 1949–1999 3.3. Ryman Auditorium, Nashville, USA, Hart Freeland Roberts, 1994 4. Adapted Spaces 4.1. HighLine Ballroom, New York, USA, Bluarch, 2007 4.2. VIP, Saint-Nazaire, France, LIN, 2007 4.3. O2 Arena, London, UK, Populous, 2007 4.4. O2 Arena, Dublin, Populous, Ireland, 2008 4.5. Knitting Factory, Brooklyn NY, USA, HeCho Inc., 2009 5. Dedicated Spaces 5.1. Grand Ole Opry, Nashville, USA, Welton Becket Assoc., 1974 5.2. The Cavern Club, Liverpool, UK, David Backhouse Architects, 1984 5.3. Colosseum, Caesar’s Palace, Las Vegas, USA, Scéno Plus, 2003 5.4. The Joint by Rogue, Las Vegas, USA, Scéno Plus, 2007 5.5. Liverpool Echo Arena, UK, Wilkinson Eyre, 2007 5.6. Sun Valley Music Pavilion, Idaho, USA, FTL, 2008 5.7. De Vorstin, Hilversum, Netherlands, Cie Arkitekten, 2010 6. Mobile Spaces 6.1. Valhalla, Rudi Enos, 2000 6.2. Rolling Stones Stage Set, ‘A Bigger Bang’, StuFish, 2005 6.3. Martina McBride Stage Sets, Studio 10A 2006–10 6.4. U2 360˚ Stage Set, Mark Fisher, StuFish, 2009–11 6.5. Glastonbury Festival, Pilton, Somerset, UK, 1971–2010

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Book SynopsisJohn Henderson has over 30 years' experience in the banking sector, having held a number of roles for the Bank of Scotland, Sainsbury's Bank, the Royal Bank of Scotland (RBS) and NatWest. He began his career working in retail branches but has also been Regional Training Manager, headed up the Treasury Department and other operational risk services, managed quality for an operational call centre business and also led branch design and distribution. His current role is with the RBS Group, where he manages the offshoring portfolio. The author is a Fellow of the Chartered Banker Institute.Trade Review"There are many books about digital banking but very few from the perspective of the banks themselves. Talk of the collapse of banks due to digital innovation is massively overhyped as banks (unlike many fintechs) have the customers and funding to shape suitable strategic responses. Every bank across the world is taking up the digital challenge and this book is essential to those struggling to understand the subject as well as those in the position to shape strategic responses." * Brian Brodie, Chief Executive Officer, Freedom Finance... *"Retail and Digital Banking is a well written and comprehensive reflection on the history and evolution of an ever changing and agile industry that is and always has been faced with challenge and a constant need to adapt. It provides a perspective which helps to position what has led to some of the more recent drivers to changes we are seeing now and sets expectations that once we have successfully navigated the current set of curves in the road, as surely we will, then there will likely be more to follow." * David Bowerman, Former Vice-Chairman, Citizens Bank… *"Retail and Digital Banking is a well written and comprehensive reflection on the history and evolution of an ever changing and agile industry that is and always has been faced with challenge and a constant need to adapt. It provides a perspective which helps to position what has led to some of the more recent drivers to changes we are seeing now and sets expectations that once we have successfully navigated the current set of curves in the road, as surely we will, then there will likely be more to follow." * David Bowerman, Former Vice-Chairman, Citizens Bank… *"This book takes you on a journey which is both thought provoking and challenges many of the misconceptions about change in banking. It is a must read for practitioners and highly recommended for everyone wishing an understanding of the retail banking sector and its role in the economy."" * Malcolm Pettigrew, Senior Lecturer & Subject Group Leader, Financial Services, The Business School Edinburgh Napier University… *"This book is a comprehensive and readable summary of Retail & Digital Banking in the UK. The structure of each Chapter guides the reader towards an understanding of the dramatic history and changes in the sector and benefits from being infused with reflections and learnings from the most recent financial crisis. All concepts are clearly articulated and underpinned with useful summaries, exercises and pointers to further reading. The author tackles many of the recent sector failings in a forthright manner and anyone too young to have lived through the events since 2008 will glean much insight from reading the text." * John Needham, Former President of Chartered Banker Institute 2013 - 2015... *Table of Contents Chapter - 00: Introduction; Chapter - 01: The birth and development of retail banking; Chapter - 02: The growth of retail banking and its place in the economy; Chapter - 03: Problems and opportunities caused by financial crises; Chapter - 04: Preparing for external trends and influences to deliver high-quality income and cost-effective services; Chapter - 05: Disruption in the market; Chapter - 06: Distribution of retail banking services via a range of customer channels; Chapter - 07: Multi-channel versus omni-channel; Chapter - 08: The role of technology in the evolution of retail banking; Chapter - 09: The impact of legislation and regulation on retail banking operations

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Book SynopsisExplore the complex relationship between tourism and intimacy in this new book with a worldwide perspective! With a unique combination of academic and personal accounts, Sex and Tourism: Journeys of Romance, Love, and Lust takes you behind the scenes with motel owners, adventure travel guides, backpackers, and others working on all sides of the international tourism industry. The editors have created a model that views the situation from three different perspectives: tourist, tourism provider, and nature of the encounter. Unlike other related volumes, this book is not just about the sex trade, but also about the role of tourism in love, marriage, and relationships. The global focus of Sex and Tourism will introduce you to: off-season romance on the island of Crete sex tourism in Cambodia a South Korean museum dedicated to women forced into sexual slavery by the Japanese military the sexual aspects of adventure travel in Canada cross-culturTable of Contents About the Editors Contributors Preface Section I: The Setting Chapter 1. Conceptual Framework of the Nexus Between Tourism, Romance, and Sex Introduction Relationships Between Sex and Tourism The Centrality of Sex in the Tourism Experience The Encounter The Role of Tourism As Facilitator Conclusion Chapter 2. On Holiday in the Liminoid Playground: Place, Time, and Self in Tourism Introduction Place and Placelessness Sensing the Liminal/Liminoid Conclusion: The Importance of the Process of Traveling Section II: Romance on the Road Chapter 3. Island Girl (Lina M. Wong) Chapter 4. Romance, Retsina, and Reality in Crete Introduction Agia Galini, Crete Our Hosts Other Travelers Travel and the Single Woman Questions Raised and Some Conclusions Chapter 5. Transnational Marriage in Thailand: The Dynamics of Extreme Heterogamy Introduction Thai-Foreigner Intermarriage Prostitution and Transnational Marriage The Dynamics of Thai-Foreigner Marriages Discussion Conclusion Section III: The Tourism Industry As Facilitator Chapter 6. Sex Tourism: An Accommodation Provider's Perspective Introduction Motels and Sex Tourism The Hot Pillow Trade The Motel Operator's Perspective Chapter 7. The Adventure in Adventure Travel Introduction Group Composition Trip Phases Chapter 8. Condoms in the First Aid Kit: River Guides, Clients, and Sex Chapter 9. Attraction of the Naughty-Gentleman's Clubs As a Tourism Resource Introduction The Tradition of Stripping Gentlemen's Clubs As Part of a Market's Pull Matrix Structuring the Performative Space Legal Action, Novelty, and Bourbon Street in the French Quarter Conclusion Section IV: The Dark Side Chapter 10. Former Comfort Women As Touristic Objects in South Korea Introduction Tourism and Human Sexuality Former Comfort Women and the History of Japanese Military Sexual Slavery Conclusion Chapter 11. The Dark Side of Tourism and Sexuality: Trafficking of Nepali Girls for Indian Brothels (Nina Rao) Chapter 12. AIDS and Tourism: A Deadly Combination Introduction Tourism and HIV/AIDS Trends in Vietnamese Tourism Tourism and Prostitution Perceptions of Commercial Sex Workers Future Scenarios Conclusion Chapter 13. Sex Tourism: The Case of Cambodia Introduction Background The Sex Industry: Supply and Demand The Customers Impacts of Sex Tourism on Cambodia Conclusion Chapter 14. Ending Child Sex Tourism: A Vision for the Future Introduction Child Pornography and the InternetThe Globalization of Child Sex Tourism TourismA Catalyst for Change What Comes Next? Index Reference Notes Included

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