Research and development management Books
Taylor & Francis Ltd Digital Platforms and Transformation of
Book SynopsisCOVID-19 accelerated healthcare's transition towards digital technology since it helped expand the capacity of healthcare organizations (HCOs) through extended patient access and isolation. In addition to HCOs, this transition was adopted by other participants in the healthcare ecosystem, such as independent digital health platform (DHP) vendors, self-insured employers, drug chains/pharmacy benefit managers, and insurance companies. It was not long before independent DHPs, payers, and self-insured employers realized the value of digital technology, so they increased their commitment towards this transition.The goal of this book is to help HCOs understand, prepare, implement, and leverage digital transformation. The book opines that, to be successful, digital transformation must be led and supported by senior management. Equally important is the cultural transformation of HCOs towards successful change management, which requires an evolutionary approach to continuous process iTable of Contents1. Introduction, SECTION I – Digital Health Platforms (DHPs), 2. Primer: Digital Platforms, 3. Introduction to Digital Health Platforms (DHPs), 4. Digital Healthcare Platform Configurations, 5. Digital Health Platform Strategies, 6. DHP Types and Examples, SECTION II – IT Systems, 7. Managing HCO-IT Systems, 8. Usability of Healthcare Information Systems, 9. Big Data, AI, and Interoperability, 10. Security, Privacy and Technical Considerations, SECTION III – Work Transformation, 11. Work Transformation of HCOs, 12. Work Transformation Tools, Techniques, and Methodologies, 13. Design Principles for Digital Transformation, 14. Assessment Framework: Readiness for Digital Transformation
£45.99
Taylor & Francis Ltd Voices of Innovation
Book SynopsisEveryone talks innovation and we can all point to random examples of innovation inside of healthcare information technology, but few repeatable processes exist that make innovation more routine than happenstance. How do you create and sustain a culture of innovation? What are the best practices you can refine and embed as part of your organization''s DNA? What are the potential outcomes for robust healthcare transformation when we get this innovation mystery solved? Through timely essays from leading experts, the first edition showcased the widely adopted healthcare innovation model from HIMSS and how providers could leverage to increase their velocity of digital transformation. Regardless of its promise, innovation has been slow in healthcare. The second edition takes the critical lessons learned from the first edition, expands and refreshes the content as a result of changes in the industry and the world. For example, the pandemic really shifted things. Now providers are more readTable of ContentsForeword Introduction Chapter 1: Innovation Model Chapter 2: Blend Cultures Chapter 3: Use People with IT Chapter 4: Create Roadmaps Chapter 5: Collaborator and Liaison Chapter 6: Communicate and Eliminate Barriers Chapter 7: Stress Simplicity Chapter 8: Recognize and Reward Chapter 9: Co-Create Solutions Chapter 10: Conclusion
£43.69
Taylor & Francis Ltd Air Travel Industry
Book SynopsisAs the air travel industry begins to emerge from the COVID-19 restrictions, new research must be undertaken to survey the changing business landscape. This book examines existing air travel literature, illustrates the current theories in the field, and suggests research methods for integrating them in fieldwork.The book begins by surveying the landscape of air travel research and examining key theoretical frameworks such as grounded theory, institutional theory, prospect theory, and the theory of planned behavior. It then explores when qualitative and quantitative research methods are appropriate for use in air travel research, and how they can be applied successfully. Gathered contributors from Southeast Asia and the Middle East highlight some of the latest issues, including the impacts of COVID-19 on airfreight, airline catering, and passenger perceptions of security and safety. Future directions for research are also proposed.This book will appeal to researchers and postgraduate students in the fields of air transport or aviation management, tourism marketing, and consumer behavior.
£37.99
Taylor & Francis Ltd Strategy Activation Canvas
Book SynopsisThe Strategy Activation Canvas is the new standard for accelerating strategies beginning where classical strategies end: with its activation. While many management and business canvases focus on developing a strategy, the Strategy Activation Canvas helps leaders and decision-makers to bring strategies to life.This book demonstrates for the first time how entire organizations can be activated: how people can not only perceive and implement a new strategy, but how entire organizations can be heavily involved in its making, how strategies are made visible and experienced, and how people can play an active and sustaining role throughout bringing a strategy to life. With their decades of experience in large scale organizations, Thiessen and Wreschniok pair their knowledge with case studies from Allianz, Baloise, E.ON, Hamburg Commercial Bank, Microsoft, NORD/LB, Swisscom or Swiss Re, organizations led by leaders who have significantly accelerated the sTable of ContentsPart I: Introduction 1. Business transformation as a social movement 2. Social dynamics that prevent strategy implementation 3. This book is for… 4. Pictures and figures in this Strategy Activation Canvas Part II: The Strategy Activation Canvas 5. At a glance 6. Field of impact: Defining the context 7. Field of Impact: Accelerating strategy and transformation processes 8. The activation lie: When activation is not an activation Part III: The fields of impact of the Strategy Activation Canvas 9. A guide for practice 10. Defining the focus: The strategic core 11. Form a coalition for results: The movement 12. Putting complexity into context: The narrative and the Big Picture 13. Accelerate strategy and transformation processes Part IV: Strategy activation in major corporations – Thought leaders of a new generation 14. Baloise Group: Emotions, people and networks – not processes and hierarchies 15. Microsoft: Help shaping a new era – activating Microsoft’s strategic core worldwide 16 Swisscom: Playful, interactive and fun: “Come and join” at Swisscom 17. Swiss Re: Agile transformation as a movement – when HR activates agility Part V: Outlook 18. The role of leadership in strategy activation 19. And it goes on 20. Digital tools and platforms for strategy activation 21. Author biographies 22. Studies and academic literature cited
£31.34
Taylor & Francis The Business of Additive Manufacturing
Book SynopsisAlthough additive manufacturing (AM), also known as 3D printing, has been around for almost 40 years, few people know how it actually works and the huge impact and benefits it offers. This book explains what AM is, using business theories to explain and illustrate why AM is increasingly being used across industries. The book translates complex engineering technology into relevant managerial terminology, using real-world examples from industries such as apparel, construction and transportation. It provides an introduction into the technical background of AM before expanding on the applications, opportunities and challenges to business models. Offering a unique managerial perspective, this book is aimed primarily at a scholarly audience and those researching across business disciplines, including technology management, manufacturing, production and operations management. It can also be used in emerging business courses on AM.Table of ContentsCHAPTER 1: Manufacturing in the 21st centuryShift to services Rise of developing countriesReality of manufacturingIndustry 4.0Additive manufacturingStructure of the bookCHAPTER 2: Additive Manufacturing or 3D Printing: seven typesComparing ‘traditional’ and AMMaterial extrusion (MEX)VAT Photopolymerization (VPP)Powder bed fusion (PBF)Material jetting (MJT) and binder jetting (BJT)Directed energy deposition (DED) and sheet lamination (SHL)CombinationConcluding remarks on AM technologyCHAPTER 3: The AM Business Case I: Comparing AM and TM CharacteristicsProcess choiceTechnical capabilities – moldsCapabilities and performance objectivesCostQualityTimeFlexibilityInnovationSustainabilityThe case for desktop 3D printersCHAPTER 4: The spread of AM TechnologyTechnology and the economyAdoption and diffusionAdoption of the high technology: AMCHAPTER 5: The AM Business Case II: Across the Value ChainDelivering value The client order decoupling point and serviceIllustrative exampleCHAPTER 6: ApparelWhat is being 3D printed in apparelPerformance: why AM printing is used for apparelHow apparel is 3D printed: use of AM technologyWhere apparel is 3D printed: AM in the apparel value chainDiffusion and challenges of AM in apparelCHAPTER 7: ConstructionWhat is being 3D printed in constructionPerformance: why AM printing is used for constructionHow: AM technologies used in constructionWhere AM is used in the construction value chainDiffusion and challenges of AM in constructionCHAPTER 8: FoodWhat is being 3D printed in the food industryPerformance: why AM printing is used for foodHow food is 3D printed: use of AM technologyWhere AM is used in the food value chainDiffusion and challenges of AM in the food industryCHAPTER 9: MedicalWhat is being 3D printed in the medical fieldPerformance: why AM is used in the medical fieldAM methods that are used for medical applicationsWhere in the medical value chainDiffusion and challenges of medical AMCHAPTER 10: TransportWhat is being 3D printed related to transportPerformance: why AM printing is used in transportationAM methods that are used for transportation applicationsWhere in the transportation value chainDiffusion and challenges of AM in transportationCHAPTER 11: Technological developmentsHardwareSoftware and digital filesMaterialsProduct qualityDelivery timeCHAPTER 12: Sustainability developmentsRenewable resourcesMinimization of resource usageSource reductionRecycling, reuse and repairRegeneration, recovery, remanufacturingPurification, end-of-pipe and degradationRelationships between natural eco systemsAM and sustainabilityCHAPTER 13: Legal developmentsLegal issues with productsLegality of processesSafetyScams involving AMCHAPTER 14: ConclusionREFERENCESINDEX
£128.25
Taylor & Francis Ltd Customer Data Sharing Frameworks
Book SynopsisThe proliferation of open banking and open finance regimes across the globe demonstrates an ever-increasing interest of policymakers in empowering customers to take control of their data through innovative data sharing frameworks. These frameworks mostly operate within a single (e.g., financial services) sector but are poised to extend to other parts of the economy in the future and eventually apply economy-wide.This book articulates the concept of economy-wide customer data sharing (CDS) frameworks, analyses in detail the main challenges associated with the development of such frameworks and is informed by the lessons learned from Australia's world-first cross-sectoral Consumer Data Right regime. It develops a first comprehensive taxonomy of CDS frameworks and offers valuable insights on crucial issues of customer trust, information security, consumer protection and participant regulation.This study, apart from its scholarly importance, has clear practical value. It Table of Contents1. Introduction 2. Foundations of CDS 3.0 frameworks 3. Scope: Expansion of the framework and write access 4. Service providers’ perspective: the quest for greater participation 5. Customer perspective: the quest for customer trust 6. Enforcement: Efficiency and fairness 7. Regulation: Oversight and flexibility 8. Conclusions: twelve lessons for the world
£47.49
Taylor & Francis Ltd The Business of the Metaverse
Book SynopsisThe metaverse is the future of business applications and models, and this ground-breaking book points and details a complete and clear picture of how the metaverse can impact the various business segments and how the human element will be maintained within the evolutionary change. This book serves as a guide for those planning to implement and expand the metaverse in their business as well as those already using it on limited levels. Simulated intelligence innovation can reveal intricate and significant examples in robust and information-rich situations that posture difficulties for human insight.In addition, similar to other burgeoning advancements, the experience and aptitudes accumulated by vendors and consumers, alongside the steady analysis of interactions and information, empower metaverse calculations to be refined and improved. This book illustrates the current advancements and results and expands the analysis of human-centric metaverse applications to business segmenTable of ContentsChapter 1. Influence of Metaverse on business applications Chapter 2. Evolution and future impact Chapter 3. Marketing Chapter 4. Advertising & Tourism Chapter 5. Retail Chapter 6. Media and Entertainment Chapter 7. Human Resources Chapter 8. Finance Chapter 9. Supply Chain, Logistics, and Manufacturing Chapter 10. Healthcare Chapter 11. Sports Chapter 12. Automotive Chapter 13. Education Chapter 14. Public Sector
£45.59
Taylor & Francis Project Management for Engineering Business and
Book SynopsisProject Management for Engineering, Business and Technology is a highly regarded textbook that addresses project management across all industries. First covering the essential background, from origins and philosophy to methodology, the bulk of the book is dedicated to concepts and techniques for practical application.The systems development cycle is used as a framework to discuss project management in a variety of situations, making this the go-to book for managing virtually any kind of project, program, or task force. It focuses on the ultimate purpose of project managementâto unify and integrate the interests, resources and work efforts of many stakeholders, as well as the planning, scheduling, and budgeting needed to accomplish overall project goals.The seventh edition features:â Updates to cover the latest developments in project management methodologies: including new material on applications of visual management, agile and hybrid methodologies, PM 2
£69.99
Taylor & Francis Ltd Principles of Innovation Entrepreneurship and
Book SynopsisThis book presents the principles governing the entrepreneurial and innovation mindset and processes of people working in the small business sector and other organisations, based on research findings from real-life issues and challenges that face entrepreneurs on a daily basis. Entrepreneurship development forms the bedrock of business evolution and economic growth in many nations: indeed, without entrepreneurship, there can be no real economic development. This book provides students with an accessible introduction to innovation and entrepreneurship, examining the different forms of innovative and entrepreneurial practice including commercial and social enterprise. The book introduces some of the major business management issues faced by entrepreneurs and small business owners. It also introduces readers to such concepts as opportunity recognition and the ability to act upon opportunities and problem solving. Throughout, the book is founded on an evidence base drawn from the author''s
£31.34
Taylor & Francis Trust and Digital Transformation in the Public
Book Synopsis
£128.25
Taylor & Francis Ltd Managing Customer Relationships Using Customer
Book SynopsisIn today's global business environment, Customer Relationship Management (CRM) has become key to the success of many international enterprises. Managing Customer Relationships Using Customer Care Techniques: Strategy Development of an International Enterprise offers a comprehensive analysis of this crucial business aspect, focusing on how companies can effectively manage their customer relationships in the context of global expansion. This book stands out with its unique approach to CRM, blending theory with practice and providing readers with a deep understanding of how CRM influences the strategies of international enterprises.The book is divided into four main parts, each focusing on a different aspect of customer relationship management. The first part focuses on creating strategies in the context of customer relationships in international enterprises, the second part discusses the essence of the CRM concept in companies, the third part delves into the strategy of
£42.74
Taylor & Francis Voices of Innovation AI
Book SynopsisInnovation in healthcare has been both fast and slow.As an industry, we have clearly made great technological advancements, and yet we find ourselves behind peer industries when it comes to innovation with patient care, customer experience, augmented intelligence, virtual care, and cybersecurity. One reason for the lack of innovation velocity is the need for a universally adopted model or best practice framework. The time has come for Voices of Innovation â AI. Artificial intelligence is what some call the fourth transformative revolution in human history. Healthcare is among the many industries with significant opportunities for the use of AI and machine learning, as the convergence of technology and healthcare will result in significant innovation. This book is both practical and inspirational. Using the HIMSS model for innovation as the structural framework, Voices of Innovation â AI will showcase the great AI innovations being implemented across healthcare globally.With contributions from leading authorities in this field, this book will become the de facto resource for any organization seeking to leverage AI effectively. Loaded with numerous case studies and stories of successful innovation projects, this book helps the reader understand how to leverage AI to help fulfill the promise of technology in enabling superior business and clinical outcomes.
£38.69
Taylor & Francis Coaching Strategies for Corporate Innovation
Book SynopsisDrawing upon the authors' own extensive experiences within the field, and melding startup dynamics with corporate innovation, the book equips readers to navigate the complexities of this emerging innovation practice.Collaboration between large corporations and innovative startups represents a strategic pillar of corporate innovation and is growing at a rapid pace globally. Such engagements are situated within the broader paradigm of open innovation and are categorised explicitly as corporate venturing when they involve mechanisms such as strategic investments, partnerships, incubators, or co-development initiatives. Leveraging the authorsâ extensive experience in startup investment, mentorship, and corporate innovation thought leadership forums, this book addresses the critical need for innovation coaching strategies to succeed in this dynamic corporate-startup collaboration. Through a synergy of practical insights, riveting case studies, and authoritative thought leadership, readers will be guided on a transformative journey encompassing innovation culture, symbiotic partnerships with startups, and the coaching strategies pivotal for unlocking innovation advantage.This book is tailored for corporate leaders, innovation teams, corporate venture capitalists, and professional coaches aspiring to transcend conventional wisdom in the current corporate innovation practices.
£25.64
CRC Press Alternative Investments Technology
Book SynopsisThe alternative investments technology market is still considered young and highly diverse, driving varied technology needs. Few players can address the needs of the entire market, while new specialized providers continue to emerge, making choices even more complex. Investors now demand more rigorous due diligence, greater access to senior management, and more detailed, frequent data reports before committing to funds. In response, firms must be agile, ready to reassess, and revamp their operations and practices.Alternative Investments Technology: Bridging the Gap is tailored for investment professionals, managers, and technologists navigating this evolving landscape. It explores how technology enhances management and investment processes, helping firms maintain competitive advantage and operational efficiency. The book provides insights into leveraging technology for better decision-making, improved efficiency, and enhanced investor outcomes. As technology integration in alt
£44.64
Taylor & Francis Research Development and Innovation in the
Book SynopsisWhat does effective research and development look like in the creative industries and how might it lead to successful innovation? This book is an answer to that question.Building upon place-based creative industry research, the book focuses on evidence from the media sector, while encompassing a range of creative practices, from digital tourism to dance. Leveraging unique empirical data from the Welsh creative industries, the authors map a series of pathways for creative businesses. In so doing, the book offers new frameworks for assessing innovative practice and highlights options for tailored institutional funding.Channelling research insights, this shortform book helps researchers, policy-makers and reflective practitioners to understand how to deliver effective strategies for the creative sector.The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.
£47.49
Taylor & Francis Application Architecture Patterns for Web 3.0
Book SynopsisOver the past three years, the landscape of blockchain technology has undergone remarkable transformation, extending far beyond its association with cryptocurrencies especially with the emergence of Web3 applications. Web 3.0 is built using artificial intelligence, machine learning, and the semantic web. It uses all this to process and interpret information with human-like intelligence. And for security, Web 3.0 uses the blockchain security system to keep information secure. This book aims to provide an overview of the evolution of blockchain technology, highlighting its expanding use cases and exploring the latest trends and news that have shaped the blockchain landscape in recent years. The timing of this book is ideal. NFTs, DeFi, and in general the emergence of the architectural concept of Web3 are defining and will define the future of web applications. The book takes the reader on a journey across the innovative use cases of blockchain technology, with a focus on
£50.34
Taylor & Francis The Customering Method
Book SynopsisDespite the promise of enhanced customer engagement through new technology, consumer trust has suffered widespread collapse and annual corporate losses are in the trillions. This book exposes the faulty foundation of the populist Customer Experience (CX) movement, upturns long-held beliefs in its effectiveness, and details an alternative â industrial â approach to the customer asset base.Aarron Spinley is recognized as a foremost mind in the realm of customer science and strategy. His work helps us to understand â and extract â customer value based on evidence, and in so doing, influences our relationship with technology for better results. The Customering Method marries the sciences and managerial precedent with contemporary capability: optimizing the intersection with marketing, mitigating risk and attrition rates, increasing sales propensity, and restoring profitability. Throughout, Spinley provides practical examples that are relatable, actionable, and defensible
£28.49
CRC Press Industry Innovation in the Era of Artificial
Book SynopsisThis book explores the multifaceted nature of AI implementation in modern business strategy, focusing on its present and future impact on various sectors. The book will spark fresh thinking and provide a driving force for global industrial innovation. Author Xiaomei Wang, Founder and CEO of PathoAI, former Global Leader of Big Data and Analytics at IBM, as well as General Manager of IBM Growth Markets Unit Big Data Centers, draws on over 20 years of experience in data analytics and AI to offer unique insights and a rich collection of compelling industry case studies.Designed for business leaders, tech enthusiasts, and policymakers alike, this book is not just a manual for understanding AI, but a roadmap for harnessing its potential. By offering a blend of theoretical insight and practical guidance, it empowers readers to embrace AI as a catalyst for innovation and sustainable growth in their respective fields.
£46.54
Taylor & Francis Knowledge Management in the Pharmaceutical
Book SynopsisThe Pharmaceutical Industry has been undergoing a major transformation since the heady days of 'big pharma' in the 1970s and 80s. Patent expiry, the rise of generics, and the decline of the blockbuster drug have all changed the landscape over the last 10-15 years. It's an environment where products can take 10 years or more to come to market, billions are spent on research and development, jobs are being shed in the western pharma homelands and regulators and the public are more demanding than ever. So what part is Knowledge Management playing and going to play in this vital international industry? Knowledge Management (KM) has many facets from providing comprehensive knowledge bases for workers, through the sharing of advice and problem solving, to providing an environment for innovation and change. This book, focusing on research and development, and manufacturing-based companies, explores how a range of techniques and approaches have been applied in the unique environment of the Pha
£34.19
CRC Press Team Intelligence
Book SynopsisIf you have wondered about mesmerizing patterns of flying birds and fish, and asked how they do it, then you have observed what biologists refer to as an intelligent swarm. It is as if the members of swarm are receiving commands on what to do. It is magic! In reality, it is an intriguing set of behaviors that many species including birds, fish, bats, wolves, honeybees, termites and many others have learnt during their millions of years of evolution, which has enabled them to succeed better and sustain their lives. We have learned and applied our learning from nature, and have been inspired to invent many things we use from this fabulous source: Mother Nature! The question that led to long research and this book is set to answer, might be strange and unique: Can we use nature for managing people and teams in companies? After all, social beings in nature seem to be able function very well, and recent research has revealed great approaches they take to make decisions, and work t
£42.74
CRC Press AI as Augmenting Intelligence
Book SynopsisIn a world where artificial intelligence is reshaping industries, how can we ensure that AI enhances human skills rather than replacing them? This book offers readers an accessible and insightful guide to the positive potential of AI for human augmentation.Drawing from consultations with 150 AI experts from across 50 countries, AI as Augmenting Intelligence introduces the concept of prAIority, which connects three essential pillars: Data, AI Systems, and Human Judgment. It examines how data fuels innovation, the intricacies of designing and refining AI systems, and the critical role of human expertise in harnessing AI's strengths. Breaking down complex ideas, the book equips readers with the knowledge to understand how AI can be integrated into their decision-making processes, ultimately empowering them to achieve better outcomes in diverse fields such as healthcare, design, and business.With a focus throughout on human-AI collaboration rather than automa
£46.54
Edward Elgar Publishing Ltd How to Engage Policy Makers with Your Research
Book SynopsisTrade Review‘There is a growing interest in improving academic policy engagement in the UK and internationally. However, we still have a lot to learn about how to do this work better. This book provides a novel contribution, with authors drawn from UK government, parliament, research funders and academia. It focuses on three key areas: how academics articulate the value and relevance of research to policy, the different ways in which academic-policy engagement occur and how research impacts upon policy. The contributors bring a vast amount of experience to bear on these topics and as such help to move forward our thinking on how academic-policy engagement might help to promote the use of research to support policy making.’ -- Annette Boaz and Kathryn Oliver, Transforming Evidence and London School of Hygiene and Tropical Medicine, UK‘All too often it seems that researchers “are from Mars and policy makers from Venus.” In other words, policy researchers hope for their research to be useful to policy makers, and policy makers value the insights from policy researchers, but all too often they talk past another. How to Engage Policy Makers is a long overdue book that provides a valuable handbook for researchers on how to bridge that gap and increase the odds that the results of their research will be of value to policy makers.’ -- Robert D. Atkinson, Information Technology and Innovation Foundation, US‘While the book is titled How to Engage Policy Makers with Your Research, it is the subtitle The Art of Informing and Impacting Policy that speaks to its value. The key words being art and impact. This book assembles the experience of 41 such experts, academics, funders and policy authors, to illustrate how the nexus of research and policy is an art that can maximize the potential of your next research-policy engagement.’ -- David J. Phipps, York University, Canada‘The need for the academic community to contribute to policy dialogue, and for policymakers to seek expert advice, has never been more obvious. This book is a highly relevant collection of insights and advice for all those who would like to see better policies, better evidenced, in all walks of life.’ -- Phil Clare, University of Oxford, UK‘Knowledge Exchange practitioners should gain a greater sense of purpose and pride from reading this book, which recognises the particular skills set needed to build sustainable and diverse policy-research relationships. Far from a dry theory of knowledge exchange, this is insightful sharing of practice from people working on the frontlines of academic-policy engagement and who understand the challenges and opportunities such activity offers.’ -- Tamsin Mann, PraxisAuril, UKTable of ContentsContents: PART I UNDERSTANDING THE NEED AND ARTICULATING THE OFFER 1 Introduction to How to Engage Policy Makers with Your Research 2 Syahirah Abdul Rahman, Lauren Tuckerman, Tim Vorley and Phil Wallace 2 What do policymakers want from researchers? Developing better understanding of a complex landscape 10 Graeme Reid and Sarah Chaytor 3 The value of research evidence for policy 28 David Christian Rose and Chris Tyler 4 Speaking a shared language 38 Sarah Foxen and Rowena Bermingham 5 From broadcast to engagement: moving beyond traditional mechanisms 50 Anand Menon and Jill Rutter 6 Between disciplines and perspectives: ACT as a PERIpatetic researcher 61 Matjaz Vidmar 7 Co-producing policy relevant research 73 Clementine Hill O’Connor, Lucy Gavens, Dan Chedgzoy and Mary Gogarty 8 Developing and delivering university consortia 83 Annette Bramley 9 When worlds collide: the role of the funder in connecting research and policy 94 Melanie Knetsch and Lauren Tuckerman PART II MODES OF ENGAGEMENT 10 Critical friends – real time insights for shaping strategy 104 Debbie Johnson, Geeta Nathan and Syahirah Abdul Rahman 11 Designing and delivering targeted policy engagement events 113 Sarah Weakley 12 Collaborative doctoral research 124 Tim Vorley and Cristian Gherhes 13 Doing and making the most of PhD internships 136 Lauren Tuckerman 14 Enabling collaboration and building capacity through research networks 146 Phil Wallace, Heidi Hinder, Adam Luqmani and Lisa Hanselmann 15 Mission research: experiences from participation in OECD entrepreneurship policy research projects 154 Helen Lawton Smith 16 Intersectional Anti-Racist Academic Activism for Policy-making (INTARAAP) through community engagement 164 Ima Jackson and Judy Wasige 17 Commissioned research 175 Dan Hodges and Syahirah Abdul Rahman PART III EXAMPLES OF INFORMING, INFLUENCING AND IMPACTING POLICY 18 Engaging with policy makers in emerging markets 185 Ekkehard Ernst 19 The City-Region Economic Development Institute – establishing a successful place-based research institute to support regions in turbulent times and beyond 196 Rebecca Riley, Simon Collinson, Anne Green and Raquel Ortega-Argilés 20 Impacting small business policy: the Enterprise Research Centre 207 Vicki Belt 21 Impacting policy thinking through partnership: insights from Northern Ireland 217 Jen Nelles, Tim Vorley and Eoin McFadden 22 Critical engagement in diversity and entrepreneurship: lessons from the Centre for Research in Ethnic Minority Entrepreneurship 229 Monder Ram 23 Supporting policy towards sustainability 241 Alice Owen 24 How to win friends and influence policy: a guide for new researchers 249 Katy Jones Index 259
£31.30
Sage Publications Inc Ebooks Qualitative Diary Methods
Book SynopsisQualitative diary methods (QDMs) are a versatile range of multi-modal data collection methods that involve participants recording events and experiences, and emotions and reflections, as they happen, on multiple occasions and over a particular time period. These data collection methods include a pen and paper diary, as well as other electronic modes of diary keeping, including text but also audio, photo-, video-, and app-based diaries that allow for a range of modalities.
£39.52
John Wiley & Sons Inc 101 Design Methods
Book SynopsisA guide for successful innovation planning. It is suitable for strategists, managers, designers, and researchers who undertake the challenge of innovation, despite a lack of established procedures and a high risk of failure.Trade Review"Design thinking is a method that can be applied to nearly any endeavor, business scenario, or social reform. In his book, 101 Design Methods, author Vijay Kumar describes how design methods can be applied as a science, rather than through art, through practical steps of observation, reframing, ideation, prototyping, and planning." (Contract Magazine, May 2013)Table of ContentsForeword by James P. Hackett vii Acknowledgments ix Introduction 1 Four Core Principles of Successful Innovation 3 Principle 1: Build Innovations Around Experiences 3 Principle 2: Think of Innovations as Systems 5 Principle 3: Cultivate an Innovation Culture 6 Principle 4: Adopt a Disciplined Innovation Process 7 A Model of the Design Innovation Process 8 The Design Innovation Process 8 Process Is Nonlinear 9 Process Is Iterative 9 Seven Modes of the Design Innovation Process 10 Mode 1: Sense Intent 10 Mode 2: Know Context 10 Mode 3: Know People 11 Mode 4: Frame Insights 11 Mode 5: Explore Concepts 12 Mode 6: Frame Solutions 12 Mode 7: Realize Offerings 13 Understanding Methods 13 Mode 1: Sense Intent 15 Sense Intent: Mindsets 16 Sensing Changing Conditions 17 Seeing Overviews 17 Foreseeing Trends 18 Reframing Problems 18 Forming an Intent 19 Sense Intent: Methods 21 1.1 Buzz Reports 22 1.2 Popular Media Scan 24 1.3 Key Facts 26 1.4 Innovation Sourcebook 28 1.5 Trends Expert Interview 30 1.6 Keyword Bibliometrics 32 1.7 Ten Types of Innovation Framework 34 1.8 Innovation Landscape 36 1.9 Trends Matrix 38 1.10 Convergence Map 40 1.11 From…To Exploration 42 1.12 Initial Opportunity Map 44 1.13 Offering-Activity-Culture Map 46 1.14 Intent Statement 48 Mode 2: Know Context 51 Know Context: Mindsets 52 Knowing Context History 53 Understanding Frontiers 54 Seeing System Overviews 55 Understanding Stakeholders 56 Using Mental Models 57 Know Context: Methods 59 2.1 Contextual Research Plan 60 2.2 Popular Media Search 62 2.3 Publications Research 64 2.4 Eras Map 66 2.5 Innovation Evolution Map 68 2.6 Financial Profile 70 2.7 Analogous Models 72 2.8 Competitors-Complementors Map 74 2.9 Ten Types of Innovation Diagnostics 76 2.10 Industry Diagnostics 78 2.11 SWOT Analysis 80 2.12 Subject Matter Experts Interview 82 2.13 Interest Groups Discussion 84 Mode 3: Know People 87 Know People: Mindsets 88 Observing Everything 89 Building Empathy 90 Immersing in Daily Life 91 Listening Openly 92 Looking for Problems and Needs 93 Know People: Methods 95 3.1 Research Participant Map 96 3.2 Research Planning Survey 98 3.3 User Research Plan 100 3.4 Five Human Factors 102 3.5 POEMS 104 3.6 Field Visit 106 3.7 Video Ethnography 108 3.8 Ethnographic Interview 110 3.9 User Pictures Interview 112 3.10 Cultural Artifacts 114 3.11 Image Sorting 116 3.12 Experience Simulation 120 3.13 Field Activity 122 3.14 Remote Research 124 3.15 User Observations Database 126 Mode 4: Frame Insights 129 Frame Insights: Mindsets 130 Exploring Systems 131 Looking for Patterns 132 Constructing Overviews 133 Identifying Opportunities 134 Developing Guiding Principles 135 Frame Insights: Methods 137 4.1 Observations to Insights 138 4.2 Insights Sorting 140 4.3 User Observation Database Queries 142 4.4 User Response Analysis 144 4.5 ERAF Systems Diagram 146 4.6 Descriptive Value Web 150 4.7 Entities Position Map 152 4.8 Venn Diagramming 154 4.9 Tree/Semi-Lattice Diagramming 156 4.10 Symmetric Clustering Matrix 158 4.11 Asymmetric Clustering Matrix 162 4.12 Activity Network 166 4.13 Insights Clustering Matrix 170 4.14 Semantic Profile 174 4.15 User Groups Definition 176 4.16 Compelling Experience Map 178 4.17 User Journey Map 182 4.18 Summary Framework 184 4.19 Design Principles Generation 188 4.20 Analysis Workshop 190 Mode 5: Explore Concepts 195 Explore Concepts: Mindsets 196 Challenging Assumptions 197 Standing in the Future 198 Exploring Concepts at the Fringes 199 Seeking Clearly Added Value 200 Narrating Stories about the Future 201 Explore Concepts: Methods 203 5.1 Principles to Opportunities 204 5.2 Opportunity Mind Map 206 5.3 Value Hypothesis 208 5.4 Persona Definition 210 5.5 Ideation Session 212 5.6 Concept-Generating Matrix 216 5.7 Concept Metaphors and Analogies 218 5.8 Role-Play Ideation 222 5.9 Ideation Game 224 5.10 Puppet Scenario 228 5.11 Behavioral Prototype 232 5.12 Concept Prototype 234 5.13 Concept Sketch 236 5.14 Concept Scenarios 238 5.15 Concept Sorting 240 5.16 Concept Grouping Matrix 242 5.17 Concept Catalog 244 Mode 6: Frame Solutions 247 Frame Solutions: Mindsets 248 Conceiving Holistic Solutions 249 Conceiving Options 250 Making Value Judgments 251 Envisioning Scenarios 252 Structuring Solutions 253 Frame Solutions: Methods 255 6.1 Morphological Synthesis 256 6.2 Concept Evaluation 258 6.3 Prescriptive Value Web 260 6.4 Concept-Linking Map 262 6.5 Foresight Scenario 264 6.6 Solution Diagramming 266 6.7 Solution Storyboard 268 6.8 Solution Enactment 270 6.9 Solution Prototype 272 6.10 Solution Evaluation 274 6.11 Solution Roadmap 276 6.12 Solution Database 278 6.13 Synthesis Workshop 280 Mode 7: Realize Offerings 285 Realize Offerings: Mindsets 286 Reiterating Prototypes 287 Evaluating in Reality 288 Defining Strategies 289 Implementing in Reality 290 Communicating Vision 291 Realize Offerings: Methods 293 7.1 Strategy Roadmap 294 7.2 Platform Plan 296 7.3 Strategy Plan Workshop 300 7.4 Pilot Development and Testing 304 7.5 Implementation Plan 306 7.6 Competencies Plan 310 7.7 Team Formation Plan 312 7.8 Vision Statement 314 7.9 Innovation Brief 318 Credits For Example Projects 320 Index 323
£23.96
John Wiley & Sons Inc The 100X Leader
Book SynopsisBecome the leader others want to follow Forget everything you know about motivating others and building a harmonious workplace. If you want to get the best out of people, you must be willing to fight. But, that doesn't mean you become a dominator, nor does coddling others work. The best leader you've ever had in your life was a liberatorsomeone willing to fight for your highest good, even at a personal cost. Inside, global leadership experts Jeremie Kubicek and Steve Cockram explain what made that leader so unique, how to become that person yourself, and how to share the same gift with others. Be one of the few that people actually want to followLearn the lost art of leadershipthe intentional calibration of support and challenge for everyone you lead, your team and your familyBecome a multiplication master as you learn to bring the best out of people for their highest good and that of the whole teamOverhaul entire cultures by focusing on the transformation and empowerment of sub-Table of ContentsIntroduction ix Section I Developing You Chapter 1 Choosing to Climb 03 Chapter 2 The Making of a Sherpa 19 Chapter 3 Your Ultimate Test 35 Chapter 4 Know Yourself to Lead Yourself 57 Chapter 5 Five Circles of Influence 71 Section II Getting Others to a Higher Level Chapter 6 The Higher Levels 95 Chapter 7 Developing Others and Managing Expectations 113 Chapter 8 Becoming a Multiplication Master 135 Section III Creating 100X Cultures Chapter 9 Creating the Atmosphere for Growth 155 Chapter 10 Someone Worth Following 175 Chapter 11 The Sherpa Challenge 191 Our Gift to You 205 Acknowledgments 207 About the Authors 211 About GiANT Worldwide 213 Speaking Inquiries for Jeremie Kubicek and Steve Cockram 215 Index 217
£17.85
John Wiley & Sons Inc Scaling Leadership
Book SynopsisTable of ContentsForeword xiii Acknowledgments xv Introduction xix Chapter 1 Exposed at Scale 1 Leadership at Scale 2 The Development Gap 4 The Spiritual Journey of Leadership 9 Chapter 2 Profiles in Leadership 13 Optimal Leadership Circle Profile 15 Conditions for Scale 21 Bridging the Development Gap 28 Chapter 3 Getting a Street View on Leadership 31 Sample Demographics 33 How Different Are These Groups? 33 So What? 37 Chapter 4 High-Creative Leadership Strengths 39 Strengths of High-Creative Leaders 40 Top 10 Skills for High-Creative Leaders 41 Biggest Strength Gaps 43 What Surprised Us? 44 Contribution of Women Leaders 45 Scaling Leadership 49 Chapter 5 The Strengths of High-Reactive Leaders 53 Top 10 Strengths of High-Reactive Leaders 54 Non-Differentiating Strengths 55 Redefining Leadership 60 Chapter 6 Leader Liabilities 65 How We Interrupt Our Effectiveness 65 Top 10 Liabilities of High-Reactive Leaders 66 Case Example: President Edwardo 69 Leadership Ratio 71 What Is Your Return on Leadership? 73 Relationship-Task Balance 73 Chapter 7 The Canceling Effect 79 The Canceling Effect 80 Does Your Leadership Scale? The Impact of Non- Differentiating Strengths 83 Seven Multiples, Seven Canceling Effects 84 Systemic Canceling Effects 87 Are You Amplifying Your Multiple or Your Canceling Effect? 89 A Matter of Development (The Peter Principle Revisited) 91 Chapter 8 How Leaders Scale Leadership 95 Case in Pont: Jeff Hilzinger 95 Scaling Leadership Beyond Yourself 96 Jeff Hilzinger: A Transformational Leader 111 Chapter 9 Full-Spectrum Leadership 115 The Middle Groups 116 A Pathway of Development 117 A Deeper Dive into the Data 118 So What? Key Conclusions 124 Where Are You? 127 It’s Time for an Upgrade 129 Chapter 10 Reactive Leadership 131 Canceled Gifts and Competing Liabilities 134 Heart-Centered Leaders 135 Will-Centered Leaders 140 Head-Centered Leadership 144 The Universal Model Maps Core Patterns 149 Chapter 11 Transforming Reactive into Creative Leadership 153 Shift from Reactive to Creative in Three Movements 155 Three Movements, One Symphony 161 Complementary Competencies 163 Developing Conscious Leadership 166 Chapter 12 Practices That Transform Leadership 169 How to Change 171 Establish Generative Tension 173 Tell the Truth About What We Want 173 Discerning Purpose 174 Distill Vision 175 Outcomes and Behavior 176 Telling the Truth About Current Reality 178 Be Intentional 182 Stop, Challenge, Choose 182 Practice 184 Intuition 184 Reflection 185 Feedback 187 Truth Telling 188 Lead the Change 189 Chapter 13 Integral Leadership Informed by Grace 193 Appendix A Leadership Circle Profile Summary Dimensions 201 Appendix B Leadership Effectiveness and Business Performance 207 Appendix C Research Methodology 211 Description of LQ Indicator and the Selection of Specific Samples Based on LQ 211 Description of Qualitative Analysis of Comment Feedback 213 Appendix D Definitions of Thematic Strengths and Liabilities 215 Appendix E Theorists Integrated into the Leadership Circle Universal Model of Leadership 221 About the Authors 226 Notes 228 References 235 Index 243
£17.85
John Wiley & Sons Inc Getting Started in Consulting
Book SynopsisThe definitive guide to getting out of the office and getting into consulting Getting Started in Consulting, Fourth Edition is the acclaimed real-world blueprint to professional and financial freedom. For nearly two decades, this invaluable resource has helped thousands of people quit the daily grind and become their own boss. This practical and motivational guide provides the tools and knowledge to control your future and secure your fortune. From establishing goals and sorting out the legal and financial paperwork, to advanced marketing strategies and relationship building techniques, this indispensable book offers step-by-step instructions for you to establish and grow your own consultancy business. This extensively revised and updated fourth edition includes new and expanded coverage on topics including utilizing informal media, changes in legal and financial guidelines, key distinctions of wholesale and retail businesses, and much more. Author Alan Table of ContentsIntroduction to the Fourth Edition xiii About the Author xv Acknowledgments xvii Chapter 1 Your Mindset Will Determine Your Success 1 The Notion of Value 1 Support Systems 4 Basic Necessities 9 Hitting the Ground Running 13 Chapter 2 Barging into the Business 19 The Concept of Marketing Gravity 19 Calling Everyone You Know 25 Making Money by Working for Free (Pro Bono) 27 Networking Is a Process, Not an Event 29 Chapter 3 Becoming a Marketer 33 Creating an Accelerant Curve 33 Money Talks 37 Wholesale and Retail 41 Passive Income 45 Chapter 4 Technology for the Next Nine Seconds 49 The Greatest Technology Myths 49 The Role of a Website Might Surprise You 53 Social Media Platforms Are Often Tilted 57 Remaining Cutting Edge Without Hurting Yourself 60 Chapter 5 Finding the Economic Buyer 69 Saint Paul Was the First Virtual Marketer 69 HR Stands for “Hardly Relevant” 70 Charging Past Gatekeepers 73 The Peerage 76 Chapter 6 In the Buyer’s Office 81 Establishing Trust 81 Finding Issues and Dynamic Capture 85 Gaining Conceptual Agreement 88 Pouring Concrete 92 Chapter 7 Closing the Sale 99 How to Write a Proposal That’s Accepted Every Time 99 Why Buyers Go Dark 105 You’re Actually Closing Three Sales; Don’t Lose Two 108 The Virtual Handshake 113 Chapter 8 Paying the Mortgage 117 How to Establish Value-Based Fees 117 Fee Formulas 120 Fifty Factors to Consider 124 Other Fee Considerations 127 Chapter 9 Moving On Up 131 Fastening the Watertight Doors 131 Why You Don’t Need a Staff and How to Find Resources 136 Passive Income Alternatives 139 Working Globally 143 Chapter 10 Living the Dream 149 Building Your Brand 149 Moving to Advisory (Vault) Work 153 Intellectual Property and Thought Leadership 157 The Essence of a Career 161 Appendix A: 101 Questions for Any Sales Situation You’ll Ever Face 167 Appendix B: Suggested Reading in the Field 179 Appendix C: Sample Proposal 181 Appendix D: Sample Long Biographical Sketch 187 Appendix E: Sample Short Biographical Sketch 191 Appendix F: Further Resources 193 Index 195
£14.39
John Wiley & Sons Inc The Blueprint
Book SynopsisTable of ContentsForeword by Stephen M. R. Covey ix Authors’ Note xv Introduction: The Raw Materials of Change Are Already within You xvii Part I Blueprint: Get Unstuck Your Foundation is Everything 3 Your Life Story is Your Leadership Story 15 Step 1 Envision: The Power of Intention and Purpose 29 Step 2 Reflect: Dig Deep 49 Step 3 Study: Lay Your Groundwork 73 Step 4 Plan: Design Your Leadership Model 91 Step 5 Practice: Build Your Leadership Profile 107 Step 6 Improve: Reinforce Your Foundation 121 Putting It All Together: Your Five-Day Action Plan 135 Part II Manifesto: Maximize Your Impact Leadership That Works: It’s All about the People 149 High Performance 167 Abundance 181 Inspire Trust 193 Purpose 207 Courage 221 Integrity 233 The “Grow or Die” Mindset 255 Humility 271 How Can I Help? 287 Have Fun 297 Stay True to Yourself 307 Afterword by Mette Norgaard 313 Acknowledgments 317 About the Authors 319 Appendix: Understanding the ConantLeadership Flywheel 323 Index 331
£18.40
John Wiley & Sons Inc Product Innovation Toolbox
Book SynopsisPRODUCT INNOVATION TOOLBOX Discover how to implement consumer-centric innovation to help create new product development in this latest edition In recent years, behavioral approaches, social media listening, and other new techniques and technologiesdigital techniques, augmented intelligence, machine learning, and advanced biometrics, among othershave been foregrounded in innovation research. A focus on the evolving fields of data science and neuroscience is a driving force for both researchers and the people they study. These digital and mobile technologies have enabled researchers to augment listening, observing and categorizing methods, and to adapt new techniques in attempting to better understand consumers. On the other hand, digitized mobile societies, spurred by faster and cheaper internet access, emphasize an interconnectedness that drastically alters human behaviors and creates borderless influences. Even so, the tenets and approaches to insightful deep learnTable of ContentsContributors xiv Acknowledgements xvi Introduction: The View from Pixel to Picture xviiKannapon Lopetcharat, Dulce Paredes, and Jacqueline H. Beckley Part I Prepare For Your Journey 1 1 Setting the Direction: First, Know Where You Are 4Howard Moskowitz and Jacqueline H. Beckley 1.1 Roles in the corporation – the dance of the knowledge worker 4 1.2 Insights leader – learning on the job vs. learning in school 6 1.3 Being the authentic you 8 1.4 What should you read? 9 1.5 What else do you need to do to prepare to be an insight leader? 9 1.6 Dealing with management and your clients/customers 10 1.7 Guidelines to success 11 1.8 Reporting results 12 1.9 Do not “winstonize” 13 1.10 Making it public – helpful hints to grow from student to professional 15 1.11 The two types of professionals in the world of evaluating products (and studying consumers/people) 16 1.12 Knowing your limits and inviting others in 17 1.13 The bottom line – what’s it all about? 18 Discussion questions 19 References 19 2 The Consumer Explorer: Key to Delivering the Innovation Strategy 22Dulce Paredes and Kannapon Lopetcharat 2.1 The rise of the Consumer Explorer 22 2.2 The roles of the Consumer Explorer 23 2.3 Taking the lead 27 2.4 Practical advice from seasoned explorers 32 Discussion questions 33 References 33 3 Invention and Innovation 36Daniel M. Ennis 3.1 Dual aptitudes needed for innovation 36 3.2 Benefits 38 3.3 The invention–innovation paradigm in science 39 3.4 The time scale of innovations 41 3.5 Final remarks 41 Discussion questions 42 References 42 Note 42 4 Designing the Research Model 44Kannapon Lopetcharat, Dulce Paredes, and Jacqueline H. Beckley 4.1 Factors influencing product innovation 44 4.2 Setting up a successful product innovation program 46 4.3 Current approach to NPD 47 4.4 Experimentation in practice 48 4.5 Iterative Experimentation Qualitative–Quantitative Research model 54 Discussion questions 57 References 57 5 What You Must Look For – Signs of High Potential Insights 60Kannapon Lopetcharat, Dulce Paredes, and Jacqueline H. Beckley 5.1 What is insight? 60 5.2 Good insights have the following characteristics: 61 5.3 What is an “ownable” insight? 62 5.4 How to develop high potential insights 63 5.5 Making insights ownable 65 5.6 Summary 72 Discussion questions 73 References 73 Part II Gear Up For Your Journey 75 6 Tools for Upfront Research on Consumer Triggers and Barriers: Qualitative Tools 78 6.1 Understanding Consumer Language 78Kannapon Lopetcharat and Jacqueline H. Beckley 6.1.1 Consumers do not understand technical product language, so what should we say about our new products? 78 6.1.2 How to select a method? 79 6.1.3 Free Elicitation and Zaltman metaphor elicitation technique (ZMET) 81 6.1.4 Laddering interview 83 6.1.5 Kelly’s Repertory Grid and Flash Profiling 92 6.1.6 Summary and future 100 Discussion questions 101 Note 101 References 101 6.2 Qualitative Multivariate Analysis 103Kannapon Lopetcharat and Jacqueline H. Beckley 6.2.1 Consumers do not know what they want, really. Really? 103 6.2.2 Introduction 104 6.2.3 Qualitative multivariate analysis in practice 105 6.2.4 Qualitative Multivariate Analysis in practice: deeper understanding of cottage cheese consumption 118 6.2.5 Consumer perceived values 121 6.2.6 Summary and future of Qualitative Multivariate Analysis 123 Discussion questions 123 References 123 6.3 The Gameboard “Model Building” 125Jennifer Vahalik, Melissa Jeltema, Jacqueline H. Beckley, and Jeff Garza 6.3.1 The problem – how to talk to consumers about new products that do not exist? 125 6.3.2 A new method: Gameboard strategy “Model Building” 126 6.3.3 Construction: creative process model 126 6.3.4 Interview guide for model construction methodology 130 6.3.5 Ensuring reliability of the outcomes 132 6.3.6 Analysis of the outcomes from Gameboard “Model Building” 132 6.3.7 Analysis overview 133 6.3.8 Consumer-centered products and Gameboard “Model Building” 134 6.3.9 Limitations 135 6.3.10 Quantitative Gameboard 136 6.3.11 Theoretical background of model construction methodology 137 6.3.12 Summary and future 138 Discussion questions 139 References 139 7 Tools for Upfront Research on Consumer Triggers and Barriers: Qualitative-Quantitative Tools 142 7.1 Creative Blogging 142Kannapon Lopetcharat and Dulce Paredes 7.1.1 Introduction 143 7.1.2 The rise of blogging platforms enables new mode of data collection 145 7.1.3 Creative Blogging 148 7.1.4 Creative Blogging in practice: a case example in Thailand 157 7.1.5 Choosing the platform: Close-or Open-platform 158 7.1.6 Read between the lines: dialogue with consumers 158 7.1.7 Future of Creative Blogging 162 Discussion questions 162 7.2 CATA as a Decision-Making Tool 163Kannapon Lopetcharat and Dulce Paredes 7.2.1 Introduction 163 7.2.2 Check All That Apply (CATA) task in practice 165 7.2.3 Selecting benefit propositions for a new product: a case study of a cleansing product using CATA 169 7.2.4 Summary and future of CATA in product research 176 Discussion questions 176 Notes 176 References 176 8 Tools for Up-Front Research on Understanding Consumer Values 180 8.1 KANO Consumer Product Satisfaction Model 180Alina Stelick, Kannapon Lopetcharat, and Dulce Paredes 8.1.1 What consumer satisfaction can do to your business 180 8.1.2 Philosophy behind KANO’s consumer satisfaction model 182 8.1.3 KANO survey step by step 184 8.1.4 Case Study: Lipstick KANO survey 191 8.1.5 Comparison with degree of importance surveys 192 8.1.6 Future of KANO satisfaction survey 195 Discussion Questions 196 References 196 8.2 Systematics of Communication: Conjoint Measurement, Emotions, Cognitive Economics, and Consumer Mind-sets 198Howard Moskowitz and David Moskowitz 8.2.1 The issue 198 8.2.2 Consumer research: experimentation vs. testing 199 8.2.3 Conjoint analysis (aka conjoint measurement) 200 8.2.4 Doing the basic conjoint analysis experiment 201 8.2.5 The raw material of CA 207 8.2.6 Experimental design 209 8.2.7 Building models 209 8.2.8 Presenting the result – numbers, text, data, talk, move to steps 211 8.2.9 Using the results – what do the numbers tell us? 214 8.2.10 Beyond individual groups to segments – finding mind-sets using conjoint analysis 215 8.2.11 Scenario analysis – discovering synergisms and suppressions (interactions) among elements in a conjoint analysis study 217 8.2.12 Dealing with prices 219 8.2.13 Linking elements to emotions 227 8.2.14 Measuring response time 227 8.2.15 Discovering the “new” through conjoint analysis – creating an innovation machine 228 8.2.16 Mind Genomics™: a new “science of the mind” based upon conjoint analysis 229 8.2.17 The personal viewpoint identifier (PVI) 237 8.2.18 Four considerations dictating the future use of conjoint analysis 241 8.2.19 Conclusion 243 Discussion Questions 243 References 243 9 New Tools Beyond Conventional Qualitative and Quantitative Meanings 246 9.1 Emotions, Moods, and Emotives 246Kannapon Lopetcharat and Dulce Paredes 9.1.1 Introduction 246 9.1.2 Understanding differences between affect, attitude, mood, emotion and emotive 248 9.1.3 Review of emotion theories 248 9.1.4 Popular methodologies for the measurement of emotions 259 9.1.5 Impact of social media on emotion research 261 9.1.6 Conclusion and recommendations 266 Discussion Questions 267 References 267 9.2 Applied Consumer Neuroscience and Behavioral Approaches for Innovation, Product Development, and Communications 271Michelle Niedziela and Kathryn Ambroze 9.2.1 A behavioral approach: behavioral and consumer neuroscience science 272 9.2.2 Applying novel methods to innovation: choosing the right tool 285 9.2.3 Case studies using behavioral science and applied consumer neuroscience 286 9.2.4 Conclusions: conceptual framework for behavior-led Innovation 299 9.2.5 Future of neuroscience 301 Discussion Questions 301 References 302 9.3 Review of Applications of VR Tools, New Opportunities, and Limitations 305Alina Stelick 9.3.1. Importance of context in consumer product research 305 9.3.2. Means of creating context 307 9.3.3. How to create a study using VR/AR tools 313 9.3.4. Looking ahead: what are the current technology limitations and what might be coming up next 317 9.3.5. Summary 320 Discussion Questions 321 References 321 Post Scriptum 326 10 Tools to Refine and Screen Product Ideas in New Product Development 328 10.1 Contemporary Product Research Tools 328Michele Foley 10.1.1 Introduction 328 10.1.2 What is a concept? 329 10.1.3 Elements of a concept 329 10.1.4 What is a concept test? 330 10.1.5 Common measures 333 10.1.6 Sampling: who do you test with? 333 10.1.7 Biometrics applications 334 10.1.8 New developments in concept testing 334 10.1.9 Conclusion: from winning idea to successful product 334 Discussion questions 335 References 335 10.2 Insight Teams: An Adaptive, Self-directed Group to Discovery 336Kannapon Lopetcharat, Dulce Paredes, and Jacqueline H. Beckley 10.2.1 Insight Teams for discovery 336 10.2.2 Definition of an Insight Team 337 10.2.3 When to apply the skills of an Insight Team 338 10.2.4 Implementing Insight Teams for development 339 10.2.5 How to use the Insight Team 350 10.2.6 Case study of using the Insight Team 350 10.2.7 The future of Insight Teams 351 Discussion questions 351 References 352 10.3 Rapid Approaches in Defining the Product Space and Product Optimization 353Jennifer Vahalik, Ratapol Teratanavat, Jennifer Lewis, Mary Sonnen, Melissa Jeltema, and Jacqueline H. Beckley 10.3.1 Doing more with less 353 10.3.2 Listening to understand 354 10.3.3 Defining rapid product navigation (RPN) and rapid product optimization (RPO) 355 10.3.4 Recommended tools and “how to” implement RPO 355 10.3.5 Three Case Studies that illustrate the uses of RPN/RPO 363 10.3.6 Theoretical background of the tools 378 10.3.7 Summary and future of the tools 379 Discussion questions 379 Note 380 References 380 10.4 Free-Choice in Context Preference Ranking: A New Approach for Portfolio Assessment 381Ratapol Teratanavat, James Mwai, Melissa Jeltema, and Jennifer Vahalik 10.4.1 Want to offer more. . .but how many is too many? 381 10.4.2 Current approaches on product line extension 382 10.4.3 Free-choice in context preference ranking 385 10.4.4 Practical considerations 391 10.4.5 Theoretical backgrounds of free-choice in context preference ranking 394 10.4.6 Summary and future 394 Discussion questions 395 10.4.A Appendix 395 References 396 10.5 Extended Use Product Research for Predicting Market Success 397Ratapol Teratanavat, Melissa Jeltema, Stephanie Plunkett, and Jennifer Vahalik 10.5.1 Challenges in validating and predicting the success of new product launch 397 10.5.2 Limitations of traditional approaches 399 10.5.3 An alternative: extended use product research 400 10.5.4 Steps in conducting extended use product research (EUPR) 401 10.5.5 Understanding consumer segments 402 10.5.6 Assessment of sensory performance 402 10.5.7 Understanding how consumers make choice decisions 404 10.5.8 Using behavioral measures to help assess product viability 405 10.5.9 Among users, there were also segments of situational users and regular users 406 10.5.10 Additional insights on consumer choice selection – learning from extended use product research 408 10.5.11 Philosophy behind extended use product research 410 10.5.12 Summary and future 411 Discussion questions 411 References 411 Part III Word of the Wise: Wisdom From Experienced Explorers 413 11 Putting It All Together: Driving Consumer-Centric Innovation in an Organization 416Stacey Cox and Anthony Jackel 11.1 For successful innovation, the consumer story must be front and center 416 11.2 What does the path to successful innovation look like? 420 Harnessing the power of the past and using tools to set up for success 422 11.3 Learning from the past before jumping to collect new information 422 11.4 Creating the critical internal contract of the research plan 423 11.5 Gathering the data to help influence the direction of innovation and conversation 424 Synthesize and simplify: designing and utilizing analytical structures and constructs 426 11.6 Connecting the dots of multiple pieces of data and research 426 11.7 Creative listening frameworks to help navigate the consumer conversation 428 11.8 Operationalizing your learnings with visual product models 430 11.9 Crafting the influential strategic conversation to make sense of it all for action 433 Evolving from a research runner to an insights influencer 436 11.10 Moving from a transactional relationship to an integral strategic partner 436 11.11 What does the future hold for the world of insights? 438 Discussion questions 439 Note 440 References 440 12 Above Averages: Use of Statistics and Design of Experiments in Product Innovation Applications 442Kannapon Lopetcharat, Dulce Paredes, and Jacqueline H. Beckley 12.1 Experimentation vs. testing 443 12.2 Statistical experimental design 444 12.3 Brief history of experimental design 448 12.4 The age of big data and data science 449 12.5 Managing experimentation 451 12.6 Summary and future 453 Discussion questions 454 References 454 13 How to Work with Industry Experts and Influencers for Innovation 456Veronica Symon 13.1 Introduction 456 13.2 Meet the influencers 457 13.3 Could we go a step further, leverage social media influencers for innovation? 460 13.4 Practical tips 462 13.5 Conclusion 463 Note 463 References 463 14 Words of the Wise – Virtual Staff 466Carter Green, Ratapol Teratanavat, and Dulce Paredes 14.1 Why a virtual staff? 466 14.2 What is virtual staff and what is required to be one? 467 14.3 How do you go about building and utilizing a virtual staff? 468 14.4 How would you rate the performance of a virtual staff? 470 14.5 How does virtual staff work based on success case studies? 472 14.6 Conclusion 473 Discussion questions 474 Note 475 References 475 15 Found in Translation: The Adventure of Conducting Multicultural Consumer Research 478Vanessa Zuccoli and Paulina Morquecho-Campos 15.1 Setting the scene: plan ahead 478 15.2 Infrastructure, logistics and company: everything you take for granted, DON’T! 481 15.3 Multicultural background in just one site 484 15.4 Conclusions: found in translation 485 Discussion questions 486 References 486 16 Sturdy Bridges to Future Trends 490Katherine C. S. Rhodes, Dulce Paredes, and Jacqueline H. Beckley 16.1 Introduction 490 16.2 Redefining data 491 16.3 Legacy tools 500 16.4 Emerging topic: democratization of data 501 16.5 Comparison to 2010–2019 consumer and sensory dive analysis 504 16.6 Conclusion 506 Discussion questions 507 Note 507 References 507 17 Future Trends and Direction 509Kannapon Lopetcharat, Dulce Paredes, and Jacqueline H. Beckley 17.1 Pandemic influenced acceleration of technology 510 17.2 The hybrid model of consumer understanding evolves 511 17.3 The rise of the individual, the human. Moving from consumption as an end goal to understanding the whole person 514 17.4 Nature influenced adoption 516 17.5 Social forces for change 517 17.6 Conclusion 517 References 518 Index 521
£139.50
John Wiley & Sons Inc Fail Fast Learn Faster
Book SynopsisExplore why now more than ever the world is in a race to become data-driven, and how you can learn from examples of data-driven leadership in an Age of Disruption, Big Data, and AI In Fail Fast, Learn Faster: Lessons in Data-Driven Leadership in an Age of Disruption, Big Data, and AI, Fortune 1000 strategic advisor, noted author, and distinguished thought leader Randy Bean tells the story of the rise of Big Data and its business impact its disruptive power, the cultural challenges to becoming data-driven, the importance of data ethics, and the future of data-driven AI. The book looks at the impact of Big Data during a period of explosive information growth, technology advancement, emergence of the Internet and social media, and challenges to accepted notions of data, science, and facts, and asks what it means to become data-driven. Fail Fast, Learn Faster includes discussions of: The emergence of Big Data and why organizations must become data-driven to surviveWhy becoming data-driven forces companies to think different about their businessThe state of data in the corporate world today, and the principal challengesWhy companies must develop a true data culture if they expect to changeExamples of companies that are demonstrating data-driven leadership and what we can learn from themWhy companies must learn to fail fast and learn faster to compete in the years aheadHow the Chief Data Officer has been established as a new corporate profession Written for CEOs and Corporate Board Directors, data professional and practitioners at all organizational levels, university executive programs and students entering the data profession, and general readers seeking to understand the Information Age and why data, science, and facts matter in the world in which we live, Fail Fast, Learn Faster p;is essential reading that delivers an urgent message for the business leaders of today and of the future.Table of ContentsForewordThomas H. Davenport Preface Introduction: Fail Fast, Learn Faster 1. A Little History of Big Data 2. Think Different: Becoming Data-Driven 3. Insight and Knowledge: Data, Science, and Facts 4. The State of Data in the Corporate World Today 5. The Great Challenge: Establishing a Data Culture 6. The Rise of the Chief Data Officer 7. Data Responsibility: A Word on Data Ethics 8. Data, Disruption, and Innovation 9. A Glimpse of the Future: Data-Driven AI 10. Data-Driven Leadership: One Company’s Odyssey Conclusion: The Data Journey Acknowledgments About the Author Index
£18.39
John Wiley & Sons Inc User Experience Research
Book SynopsisThe Fuzzy Front End Gets Demystified in This Next-Generation User Research Guide The first phase of the design thinkingprocessis arguably the most crucial, as this is when human insights areleveraged to define value for customers. Yet this so-called empathize phase is often deemed optional or isexecuted poorly. This degrades the entire innovation process that follows by permitting preexisting biases andguesswork that make value creation a precarious bet. InUser Experience Research: Discover What Customers Really Want,a human factors psychologist and an industrialdesigner have devised a foolproof first phase that addresses the shortcomings of the design thinking process. Basedon their forty years ofgenerative research experience in multiple industries, this is the definitive guide to userexperience research. This repeatable approach is grounded in six key principles that connects users' desiredemotional states to an actionable articulation of an experience. It also provides guidance on creating idealexperienceframeworks that communicate clearly with all stakeholders, from business leaders to design practitioners. User Experience Research: Discover What Customers Really Want is an indispensable, fully illustrated, step-by-stepmanual for anyone seeking a more predictable pathway to the design of new or improved experiences that userstruly desire and would find valuable.Table of ContentsIntroduction The Design Thinking Process 10 The Six Key Principles for 12 Successful User Research 14 How to Use This Book Making Experiences Actionable 1 A User-Driven Perspective on Design Thinking 18 Defining Value: What People Really Want 20 Ideal Experience Research 22 Choosing a Research Approach 2 Define Your Research Objectives 40 Select a Research Approach 44 Consider the End Deliverable 52 Finding Your Target User 3 Identify Participation Criteria 62 Create a Screener 64 Find Your Participants 68 Having Effective Conversations Conducting Research 4 Formulate Your Questions 76 Create a Discussion Guide 80 Conduct Interviews 84 Capturing Clear Data 5 Structure Your Data 98 Use a Spreadsheet Tool 104 Take Good Notes 106 Describing Experiences With Stimuli 6 Understand the Applications of Collaging 114 Prepare Collage Exercises 118 Conduct Collage Exercises 142 Understanding the Situations of Use 7 Approaches to Contextual Inquiry 160 Know Your Documentation Options 164 Conduct an Efficient & Effective Inquiry 170 Conducting Research 8 Prepare for the Study 182 Finalize Your Setup 184 Solidify the Approach 188 Finding the Big Ideas 9 Code the Data 196 Identify Themes 206 Synthesize Themes 216 Telling the Story of the Future 10 Model Experiences 228 Design Sourcebooks 236 Create Storyboards 244 Appendix 252 Index 260
£21.59
Bloomsbury Publishing PLC Innovation Management
Book SynopsisThe new edition of this highly successful textbook draws on the authors' extensive industry experience and academic research to provide a concise and practical approach to developing and implementing strategies. Offering a highly readable text alongside an effective mix of theory, case studies and updated pedagogical features, the book covers both strategic and managerial elements of innovation. The tools described by the well-respected and authoritative author team can be used to improve performance in both service and manufacturing companies, and the text is an excellent practical resource for students and managers alike. This textbook caters primarily for MBA and executive students of Innovation Management. In addition, it is an essential text for upper level undergraduate and postgraduate students of Innovation Management, as well as for practitioners seeking to enhance their understanding of the subject.New to this Edition:- Updated and expanded coverage throughout based on a reviTrade ReviewThis is without doubt one of the most comprehensive books in the area of innovation and innovation management that I have come across. It is an invaluable resource for students and managers alike. The best part is that it has many cases and insights from all over the world to bring innovation alive and show how it has been successfully achieved in practice. * Massimo Garbuio, Senior Lecturer in Entrepreneurship, University of Sydney Business School, Australia *With accessing and applying external and collaborative innovation high on the agenda of most technology-driven organisations, this revised edition is a timely update. A hands-on and practical companion, built on a solid platform of research and tried and tested experience, it provides students, teachers and practitioners an in-depth guide to the complexities of innovation management that I thoroughly endorse. * Mark Farmery, Senior Business Development Manager, Karolinska Institutet Innovations AB, Sweden *The book provides both the academic rigour and the practical application demanded by my postgraduate students. It is imminently accessible because it is so well structured. I hold the authors in very high regard and commend them for yet again providing a high quality learning tool. * Professor Chris van der Hoven, Strategy & Innovation lecturer and Academic Director, Wits Business School, University of Witwatersrand, South Africa *Table of Contents1. Understanding Innovation and Innovation Management 2. Innovation in Context 3. Service Innovation 4. Developing an Innovation Strategy 5. Generating Innovative Ideas 6. Selecting the Innovation Portfolio 7. Implementing Innovations 8. People, Culture and Organization 9. Innovation—Performance and Capability.
£51.29
Bloomsbury Publishing (UK) Technology Management
Book SynopsisDilek Cetindamar is Professor in the Faculty of Management at Sabanci University, Turkey, where she is Academic Director of the Entrepreneurship Development Program and Director of the Competitiveness Forum. Robert Phaal joined the Centre for Technology Management at Cambridge University in 1997, where he conducts research in the area of strategic technology management, including roadmapping and the emergence of technology based industry. David Probert pursued a career in industry for 18 years, prior to returning to Cambridge in 1991. He is a founding member and Head of the Centre for Technology Management within the Institute for Manufacturing at the University of Cambridge, UK.Trade Review'This text provides a contemporary insight into a systems approach to understanding and resolving the many challenges facing engineering and technology managers today. In the continually changing face of new and often disruptive technology, it is refreshing to find a clearly defined yet flexible framework for thinking through and clarifying the core parameters affecting the technology management decision making process.' - Allan McLay, RMIT University, Australia 'This book is a perfect combination of breadth and depth. It enables students to embed the typical technology management activities in a comprehensive framework and gives you concrete tools to actually execute technology management.' - Holger Schiele, University of Twente, the Netherlands 'This book provides insights into the range of important topics, practical tools and techniques for decision making concerned with technology development processes. It is ideal for business and engineering students - as well as practitioners and managers - due to its clear emphasis on practical relevance and well prepared case examples.' - Frank Tietze, University of Cambridge, UKTable of Contents1. Introduction: a framework for understanding TM activities and tools PART I: TECHNOLOGY MANAGEMENT ACTIVITIES 2. Acquisition 3. Exploitation 4. Identification 5. Learning 6. Protection 7. Selection PART II: TECHNOLOGY MANAGEMENT TOOLS 8. Patent Analysis 9. Portfolio Management 10. Roadmapping 11. S-Curve 12. Stage-gate 13. Value Analysis/Value Innovation 14. Conclusion: Managing Technology and the Challenges Ahead Linking TM Activities with TM tools.
£49.39
Bloomsbury Publishing (UK) Understanding Enterprise Entrepreneurs and Small
Book SynopsisSimon Bridge has been involved in formulating, delivering and/or assessing enterprise policy for nearly 30 years, most recently as an enterprise and economic development consultant and before that as the Enterprise Director of a small business agency. He is also a Visiting Professor at the University of Ulster. His other books include Rethinking Enterprise Policy: Can Failure Trigger New Understanding? (Palgrave Macmillan, 2010) and, co-written with Brendan Murtagh and Ken O'Neill, Understanding the Social Economy and the Third Sector (Palgrave Macmillan, 2009)Ken O'Neill is Professor Emeritus at the University of Ulster, a former President of the International Council for Small Business (ICSB), a member of the Steering Committee of the International Small Business Congress (ISBC), a former President of the UK's Institute for Small Business and Entrepreneurship (ISBE), and is a Director of The Genesis Initiative. In 2005 he became the first person to receive The Queen's Award for EnterTrade ReviewBridge and O'Neill's fifth edition is a benchmark text for students, academics, practitioners and policy-makers. This text masterfully provides a powerful description illustrating the intersection between enterprise, entrepreneurship and small business. I strongly recommend. * Amon Simba, Nottingham Business School, UK *This book challenges a lot of our perceived knowledge on SMEs and entrepreneurs as well as the nature of policy interventions, emphasising as it does that knowledge creation is a process of questioning conventional wisdom. Reading this textbook is important if you want to be part of the process of new knowledge creation. * Anders Lundström, Institute of Innovative Entpreneurship, Sweden *Table of ContentsPART I: THE EVOLUTION OF ENTERPRISE UNDERSTANDING 1. Introduction Understanding Enterprise 2. A Brief History of Enterprise Understanding 3. Enterprise and Entrepreneurship: Their Meanings and Variations 4. Enterprise and Entrepreneurship: Understanding Their Nature 5. Small Businesses: Their Characteristics and Variety 6. Small Businesses: Understanding their Dynamics 7. Social Enterprise and the Third Sector PART II: CHALLENGES TO THE TRADITIONAL VIEW 8. Rethinking Small Business 9. Rethinking Entrepreneurship 10. Enterprise and Life 11. Becoming an Entrepreneur 12. Running a Small Business 13. Social Capital and the Enterprise Mix PART III: ENTERPRISE POLICY AND GOVERNMENT INTERVENTION 14. Why Governments Intervene: The Aims of Enterprise Policy 15. Enterprise Policy: Approaches and Delivery Methods 16. Does the Policy Work? 17. What Might Work? 18. The Impact of Change.
£61.74
Taylor & Francis Ltd (Sales) Innovation and Entrepreneurship Routledge
Book SynopsisTrade Review'Drucker now adds Innovation and Entrepreneurship to the remarkable series of books about management that he has been writing since 1939. Any book by Drucker is rewarding, and it is impossible to read the man without learning a lot'. FortuneTable of ContentsForeword. Preface. Introduction: The Entrepreneurial Economy Part 1: The Practice of Innovation 1. Systematic Entrepreneurship 2. Purposeful Innovation and the Seven Sources for Innovative Opportunity 3. Source: The Unexpected 4. Source: Incongruities 5. Source: Process Need 6. Source: Industry and Market Structures 7. Source: Demographics 8. Source: Changes in Perception 9. Source: New Knowledge 10. The Bright Idea 11. Principles of Innovation Part 2: The Practice of Entrepreneurship 12. Entrepreneurial Management 13. The Entrepreneurial Business 14. Entrepreneurship in the service Institution 15. The New Venture Part 3: Entrepreneurial Strategies 16. 'Fustest with the Mostest' 17. 'Hit Them Where They Ain't' 18. Ecological Niches 19. Changing Values and Characteristics. Conclusion: The Entrepreneurial Society. Suggested Readings. Index
£19.99
Taylor & Francis Innovation Leadership
Book SynopsisA leader's ability to discover and implement innovations is crucial to adapting to changing technologies and customer preferences, enhancing employee creativity, developing new products, supporting market competitiveness, and sustaining economic growth. Gliddon and Rothwell provide an exciting and comprehensive resource for readers that are currently seeking to build success in organizations with new ideas. Innovation leadership involves synthesizing different leadership styles in organizations to influence employees to produce creative ideas, products, services, and solutions. It is a practice and an approach to organization development and organizational change. Innovation leadership commonly includes four basic stages, which are: (a) support for idea generation, (b) identifying innovations, (c) evaluating innovations, and (d) implementation. There are two types of innovations, including: (a) exploratory innovation, which involves generating brand new ideas, and (b) value-added inTable of ContentsDedication and Acknowledgements; Foreword; Part 1: Innovation Leadership Theory; Chapter 1: Defining and Practicing Innovation Leadership using the CREATE Model – David G. Gliddon; Chapter 2: The Competencies of Innovation Leaders - Dena Lang, Meg Handley, & Kathryn Jablokow; Chapter 3: Innovation Leaders and Followership - Patricia Macko & Wesley E. Donohue; Chapter 4: Synergies in Innovation Network Teams - Frank Theodore Koe; Chapter 5: Building a Culture of Continuous Innovation - Jong Gyu Park & Wesley E. Donahue; Chapter 6: You Have the Idea, Now How Do You Fund It? - Juliette Kleinmann; Part 2: Innovation Leadership Success Stories; Chapter 7: Today I Fly! The Extraordinarily Innovative Diavolo Dance Company - Jonathan Gangi; Chapter 8: An Innovation Success in the Private Sector - Walter Robb & Mike Erdman; Chapter 9: Who’s Leading and Who’s Learning? - R. Lee Viar IV; Chapter 10: Sustainable Community Management - Norma Nusz Chandler; Chapter 11: Working Well with Cultures in the Middle East - Ward E. Marshall; Chapter 12: Innovation on a Small Farm - Debra (Keppy) Arnoldsen & Mike Erdman; Chapter 13: Successful Innovation in Public Sector - Catherine Haynes;Chapter 14: Innovation Leaders in Healthcare - Maureen Connelly Jones; Afterword; Index
£128.25
Taylor & Francis Leadership Agility Developing Your Repertoire of
Book SynopsisLeadership is about influencing others to move in a certain direction and there are many ways of achieving this influence. Each of these leadership styles has its inherent qualities and pitfalls, and will be more suited to specific people and different circumstances. The more leaders understand their preferred leadership styles and are able to flexibly switch to the most suitable style given the situation, the more effective they will be. This book maps out ten sets of opposite leadership styles, giving readers the possibility to understand the strengths and weaknesses of both sides, and to identify their own current preference. The ten leadership style dimensions cover the full range of leadership roles, from the leader as coach (interpersonal leadership), to the leader as organizer (organizational leadership), as strategist (strategic leadership), as sense-maker (leadership and mission) and as role model (leadership and self). Readers are invited to draw up their own leadership development plans, which is supported by an interactive App. Readers are also challenged to reflect on how they would approach a number of cases, after which they can go to an interactive web-forum to read how others have responded and engage in a discussion with them. Leadership Agility is a useful tool for practitioners in the corporate world as well as business students and emerging leaders. Trade Review"A refreshing and insightful journey into the inexact science of leadership. For leaders who look for new ways to develop their agility." Eric Rondolat, CEO, Philips Lighting"Ron and Ronald have done it again. A very readable book on leadership with a focus on the main characteristics of agility. With a world that is increasingly facing the dilemmas caused by the diversity of diversity we need a new paradigm of leadership that goes beyond situational leadership. And this well-written book helps you to get aware of your dominant style and how to go beyond it." Fons Trompenaars, Partner KPMG Trompenaars Hampden-Turner Culture for Business and co-author of Riding the Waves of Culture: Understanding Cultural Diversity in Business"Successfully navigating through the storms and swells of a major transformation effort requires a compass, map and that old and trusted notebook with the lessons we and other captains learned on earlier traverses. This book provides exactly and all that in a practical and pragmatic manner." Harry Brekelmans, Member of the Executive Committee, Royal Dutch Shell"Oh no. Not another book about leadership. Trees are too important to be turned into leadership books. Books that typically promote tricks, styles and interventions that will allow you to become Winston Churchill or Jack Welsh in a heartbeat. And in the process ignore the single most important requirement for good leadership: authenticity. Faking a leadership style that is not yours, or playing a leadership role that ignores your very nature, is a recipe for organizational disaster and personal frustration.This book, you guessed it right, is different. It is descriptive rather than prescriptive. It does not advertise the one leadership style that will save the world, but describes different dimensions of a leadership style. Why is that helpful? First, it helps you understand yourself. Along 10 different dimensions you can assess your own style, understand what your basic leadership is, and what it is not. It makes you realize what your environment observes, and what not. And in that way helps you execute and communicate your decisions and messages much more effectively, because you better realize their impact. Second, it helps you better understand the leadership of others. Of your peers, your team members, or your boss. You understand that the fact that their style is different from yours does not make them bad leaders; just, indeed, different! It helps you build your own team, in recognizing that leadership styles might complement each other and lead to a more diverse and complete leadership culture. For the fans of a federative leadership style, that is (right, one of the 10 dimensions). And finally, because the book makes for an interesting and captivating read. The case studies are insightful, thought provoking and fascinating. I still feel sorry for the tree, but at least it has turned into something that is both entertaining and helpful!" Roger Dassen, Global Managing Director, Deloitte Touche Tohmatsu"A refreshingly practical book on leadership that is in sync with the fast changing environment in which agility and high engagement of staff are keys to success. This is an insightful guide to analyzing and developing your leadership skills required to achieve excellent results, whereby authenticity (staying close to yourself) while adjusting to the circumstances is central. A great tool for anyone in management!" Dick Harryvan, former-CEO, ING Direct"Practice shows that there is a huge need to improve leadership as it turns out that too many leaders do not create an environment in which their employees feel engaged. Therefore, this book of Meyer and Meijers is well timed. It provides the reader with great insights and inspirations, which hopefully can be transformed into practice as this could improve leadership in action." Flemming Poulfelt, Professor of Management and Strategy, Copenhagen Business School and co-author of Managing the Knowledge-Intensive Firm"A book based on many years of practical experience. Very inspiring with a lot of food for thought." Nils Herzberg, Global Lead Internet of Things, SAP SE"This is immensely readable book on the need for leaders to be agile in an increasingly volatile, complex and uncertain world. But above all, the advice that it provides is accessible, practical and no-nonsense." Jamie Anderson, Professor of Business Strategy, Antwerp Management School and co-author of The Fine Art of Success: How Learning Great Art Can Create Great Business"Paradoxes in today’s organizations are demanding for leaders. Leaders have to be able to learn, switch and sometimes combine different leadership styles. Stated differently, now and in the future, leadership agility is the meta-skill for leaders. If you want a book with an excellent conceptual body around this core idea, start here. Ron and Ronald offer you 10 paradoxes in a clear and very compelling way." Jesse Segers and Koen Marichal, co-directors of The Future Leadership Initiative, Antwerp Management SchoolTable of ContentsPreface, Part 1: Leadership, Chapter 1 The Nature of Leadership, Chapter 2 The Practice of Leadership, Part 2: Interpersonal Leadership, Chapter 3 Interpersonal Steering: The Paradox of Activities & Conditions, Chapter 4 Interpersonal Feedback: The Paradox of Challenge & Appreciation, Part 3: Organizational Leadership, Chapter 5 Organizational Composition: The Paradox of Unity & Diversity, Chapter 6 Organizational Decision-Making: The Paradox of Direction & Participation, Part 4: Strategic Leadership, Chapter 7 Strategic Goal-Setting: The Paradox of Idealism & Realism, Chapter 8 Strategic Priority-Setting: The Paradox of Exploitation & Exploration, Part 5: Leadership and Mission, Chapter 9 Purpose-Setting: The Paradox of Wealth & Health, Chapter 10 Interests-Setting: The Paradox of Self-Actualization & Service, Part 6: Leadership and Self, Chapter 11 Leadership Problem-Solving: The Paradox of Thought & Action, Chapter 12 Leadership Attunement: The Paradox of Authenticity & Adjustment, Part 7: Leadership Development, Chapter 13 Developing Leadership Agility, Chapter 14 Mastering Leadership Agility
£31.34
Taylor & Francis Ltd Innovation in Public Services
Book SynopsisIn response to changes in internal needs, external organizational environments, and the expectations of shareholders most notably, citizens and politicians innovation is now an important common-place aspect of governance and the running of public service organizations. Given the ongoing financial and economic crisis, which presents a significant challenge to public service organizations (PSOs), there is a growing need to establish innovative strategies in order to survive the crisis, and provide the basis for future sustainable growth. This book contributes towards the discussion of PSO innovation through theoretically informed empirical studies of innovation across a range of theories, topics and fields. Studies examine the role of citizens, managers, and public service organizations; the adoption, diffusion, implementation, and management of innovations; collaboration, communication, and information technologies; and decision-making, ethical principles, HR management, leaTable of ContentsIntroduction 1. Internal and External Antecedents of Process Innovation: A review and extension 2. The Innovation Imperative: An analysis of the ethics of the imperative to innovate in public sector service delivery 3. Multiple Institutional Logics in Health Care: ‘Productive Ward: Releasing Time to Care’ 4. Strategies for Introducing Organizational Innovation to Public Service Organizations 5. Innovation-Oriented Culture in the Public Sector: Do managerial autonomy and result control lead to innovation? 6. From Hero-Innovators to Distributed Heroism: An in-depth analysis of the role of individuals in public sector innovation 7. Innovation in the Public Procurement Process: A study of the creation of innovation-friendly public procurement 8. Evaluation of the Impacts of Innovation in the Health Care Sector: A comparative analysis 9. Mandate Versus Championship: Vertical government intervention and diffusion of innovation in public services in authoritarian China 10. Determinants of Innovative Behaviour in Flemish Nonprofit Organizations: An empirical research 11. Exploring Managerial Mechanisms that Influence Innovative Work Behaviour: Comparing private and public employees 12. Diffusion and Assimilation of Government Microblogging
£45.59
Taylor & Francis Ltd Best Practice in Inventory Management
Book SynopsisBest Practice in Inventory Management 3E offers a simple, entirely jargon-free and yet comprehensive introduction to key aspects of inventory management. Good management of inventory enables companies to improve their customer service, cash flow and profitability. This text outlines the basic techniques, how and where to apply them, and provides advice to ensure they work to provide the desired effect in practice. With an unrivalled balance between qualitative and quantitative aspects of inventory control, experienced consultant Tony Wild portrays the many ways in which stock management is more nuanced than simple number crunching and mathematical modelling. This long-awaited new edition has been substantially and thoroughly updated.The product of decades of experience and expertise in the field, Best Practice in Inventory Management 3E provides students and professionals, even those with no prior experience in the area, an unbiased and honest picture of Table of ContentsTable of ContentsPREFACEINTRODUCTION1 THE BASIS OF INVENTORY CONTROL1.A The role of inventory management1.B Objectives for inventory control 1.C Profit through inventory management1.D Reasons for the current stock2 CUSTOMER SERVICE2.A Customer Relations2.B Measuring availability2.C Demand management2.D Consuming forecast demand and supply lead time3 SHAPING INVENTORY 3.A Using Pareto Analysis for control3.B ABC Analysis3.C Stock cover3.D Pareto stock balance4 PRACTICAL METHODS FOR REDUCING STOCKHOLDING4.A Approach to Inventory Reduction4.B The Reduction Project4 C Obsolete and Excess Stock5 MANAGEMENT AND CONTROL 5.A Where stock control fits into the organisation5.B Responsibilities and targets5.C Skills and Systems5.D Inventory valuation6 LEAN SUPPLY6.A Lean Supply Philosophy6.B Lean Principles6.C Implementing lean6.D Operational benefits of Lean Supply6.E Developing Lean Operations7 SAFETY STOCKS7.A Learning from History7.B Normal demand patterns7.C Evaluating safety stocks8 SETTING THE RIGHT STOCK LEVELS8.A Simple Assessment of Review Levels8.B Managing Lead Times8.C Supplier Delivery frequency effects 8.D Target stock levels9 PROCUREMENT 9.A The Role of Supply Chain Procurement 9.B Supply partnerships9.C Single Sourcing9.D Supply Partnerships9.E Vendor Appraisal9.F Pricing Methods10 DELIVERY QUANTITIES10.A Supply and Suppliers10.B Organising Repetitive Supply 10.C Order types10.D Order quantities10.E Delivery Quantities10.F Scheduling supply10.G Supply Co-ordination10.H Purchasing Processes11 FORECASTING DEMAND11.A Options for assessing demand 11.B Causes of forecasting inaccuracy11.C Methods of improving forecasting12 HISTORICAL FORECASTING TECHNIQUES12.A Basic Forecasting Techniques12.B Moving Average12.C Exponentially Weighted Averages12.D Improved Values for Mean Absolute Deviation12.E Choosing the Best Forecast - Focus Forecasting13 IMPROVED FORECASTING METHODS13.A More Forecasting Tools13.B Forecasting for seasonal sales14 DEPENDENT DEMAND14.A Avoiding uncertainty14.B Material requirements planning14.C Master planning15 SUPPLY CHAIN INVENTORY MANAGEMENT15.A The basis of the lean supply chain15.B Coordination15.C Supply Chain Operations 15.D Replenishment Techniques16 MEETING THE CHALLENGES 16.A Review16.B Recipe for successQUESTIONS & ANSWERS
£35.14
Taylor & Francis Ltd Business Model Innovation
Book SynopsisRooted in strategic management research, Business Model Innovation explores the concepts, tools, and techniques that enable organizations to gain and/or maintain a competitive advantage in the face of technological innovation, globalization, and an increasingly knowledge-intensive economy. Updated with all-new cases, this second edition of the must-have for those looking to grasp the fundamentals of business model innovation, explores the novel ways in which an organization can generate, deliver, and monetize benefits to customers.Table of ContentsPart I: Intoduction1. Intoduction to Business Model InnovationPart II: Analytical Techniques 2. Business Model Frameworks 3. Business Valuation Techniques: A Strategic Management Approach 4. Breakeven Analysis in Strategy and the Margin-SalesRate Matrix (MSM)5. Business Model Appraisal Frameworks Part II: Core Concepts 6. Network Effects and Multisided Platforms 7. Crowdsourcing 8. Disruptive Innovations and Business Models9. Complementary Assets: A Cornerstone of Profiting from Innovation10. Long Tail Strategies in Business ModelsAppendicesA. Strategy and Business Models B. Types of Business ModelsC. Glossary of Business Model TermsD. Important FormulaePart IV: Cases 1. Alibaba in 2018 2. Tinder: New CEO, New Reputation? Or Should You Swipe Left on Tinder?3. Spotify: Now What?4. Snapchat: Another Overvalued Tech Unicorn?5. Pokémon Go: Way to Go? 6. SoFi (Social Finance Inc.)7. Airbnb: Innovation in Hospitality8. Pixar: Changing the Rules of the Game
£75.99
Taylor & Francis Ltd Arts and Business
Book SynopsisArts and Business aims at bringing arts and business scholars together in a dialogue about a number of key topics that today form different understandings in the two disciplines. Arts and business are, many times, positioned as opposites. Where one is providing symbolic and aesthetic immersion, the other is creating goods for a market and markets for a good. They often deal and struggle with the same issues, framing it differently and finding different solutions. This book has the potential of offering both critical theoretical and empirical understanding of these subjects and guiding further exploration and research into this field. Although this dichotomy has a well-documented existence, it is reconstructed through the writing-out of business in art and vice versa.This edited volume distinguishes itself from other writings aimed at closing the gap between art and business, as it does not have a firm standpoint in one of these fields, but treatiTable of ContentsSection 1: The Arts and Business: Contemporary and Historical Dialogues1. Aesthetics of Collective Action: Φ and Π in a Twisted Impromptu on Art and Research by Operational AestheticsPierre Guillet de Monthoux and Philippe Mairesse2. The Art and Business of ‘Being Critical’Daniel Ericsson and Magnus Eriksson3. Media Art in the Context of Art, Science and the Market: A Historical PerspectiveClaudia Schnugg and Victoria VesnaSection 2: Organizing Collaboration4. To The Manger! Collaboration in the Age of AccessKent Hansen and Anke Strauß5. Embedding the Corporate Story through PerformanceTracy Harwood and Sophy Smith6. Understanding Sponsorship RelationshipsJanina Panizza and David StewartSection 3: Performing and Agreeing on Values7. A Short Dialogue on the Meaning of PerformanceEmilie Reinhold and Kahena Sanaâ8. Evaluating Value: Stolen, Disappearing and Pseudonymous ArtChloe Preece and Aleksandra Bida9. Community Arts: On the Precarious Compromise between the Inspirational and the Civic WorldsEster Barinaga10. Re-casting Legitimacy: Validation and Criticality as Contemporary Art Joins Cultural BusinessRavi Dar and Pamela Schutz NybackaSection 4: Leadership and Power11. Leadership in Art and BusinessKatja Lindqvist12. Portraits of the Artist as Cultural EntrepreneurKerry McCall and Maeve Houlihan13. The Conundrum of Power: Sintering Structural and Relational Perspectives in Business and Arts OrganizationsYuliya Shymko and Alison Minkus14. La Fileuse de Reims, a Place Where Artists can Work: A Dialogue between the Founder and One of the ResidentsElen Riot and Pauline QuantinSection 5: Learning, Knowledge and Thinking15. Valuing the Other: Exposing Undergraduates to the Art of Business and the Business of ArtsAndrew Power and Michael MacDonnell16. Management: Stepping Back Through ArtsDorina Coste, Isabelle Né and Marianella Fornerino17. The Rag Rug: Weaving Together Artistic and Business Patterns of ThinkingNina Bozic Yams and Elisabeth Helldorff
£41.79
Taylor & Francis Ltd Pricing Analytics
Book SynopsisThe theme of this book is simple. The price the number someone puts on a product to help consumers decide to buy that product comes from data. Specifically, itcomes from statistically modeling the data.This book gives the reader the statistical modeling tools needed to get the number to put on a product. But statistical modeling is not done in a vacuum. Economic and statistical principles and theory conjointly provide the background and framework for the models. Therefore, this book emphasizes two interlocking components of modeling: economic theory and statistical principles.The economic theory component is sufficient to provide understanding of the basic principles for pricing, especially about elasticities, which measure the effects of pricing on key business metrics. Elasticity estimation is the goal of statistical modeling, so attention is paid to the concept and implications of elasticities.The statistical modeling component is advanTable of ContentsList of Figures; List of Tables; 1 Preface; I Background; 1 Introduction; 2 Elasticities – Background and Concept; 3 Elasticities – Their Use in Pricing; II Stated Preference Models; 4 Conjoint Analysis; 5 Discrete Choice Models; 6 MaxDiff Models; 7 Other Stated Preference Methods; III Price Segmentation; 8 Price Segmentation: Basic Models; 9 Price Segmentation: Advanced Models; IV Big Data and Econometric Models; 10 Working with Big Data; 11 Big Data Pricing Models; 12 Big Data and Nonlinear Prices; References
£36.09
Taylor & Francis Ltd Building an Entrepreneurial Organisation
Book SynopsisEntrepreneurship is often focused on understanding new ventures, but the entrepreneurial flame is required in growing organisations too. This textbook examines how organisations can become more entrepreneurial to achieve sustainable growth.The authors show how entrepreneurship can be used to address crisis points of growth within small firms and to overcome the limitations of stagnation within large firms. By integrating entrepreneurship and innovation management, the book presents a framework to diagnose entrepreneurial behaviour within existing firms. Drawing upon research and reflecting practice across a range of industries, from football, through Silicon Valley, to the retail sector, it includes insights from leading practitioners.The authors build an understanding of entrepreneurship in context to provide diagnostic tools to help organisations make entrepreneurship central to their culture. This unique text is therefore useful reading for business stTrade Review'Developing an entrepreneurial culture is a challenge in any organisation – both large and small. This very readable book contains excellent examples where cultural change has delivered true innovations. I will certainly use some of the described best practice in my own organisation.' - Malcolm Skingle, Director of Academic Liaison, GlaxoSmithKline, UK 'A must read for executive management teams. The entrepreneurial culture advocated in this book is exactly what venture capital and private equity investors look for in high growth organisations.' - Rob Carroll, Founder, Catapult Ventures Group and Vice Chairman, Small Business Charter, UKTable of Contents1. How to Build an Entrepreneurial Organisation 2. Entrepreneurial Strategy 3. Strategy in Practice: Insights from an Entrepreneurial Multinational 4. Entrepreneurial Culture and Leadership: Structure, Processes and People 5. Building a Culture of Entrepreneurship in Practice 6. Entrepreneurship with External Stakeholders 7. Managing Uncertainty and Failure 8. Building an Ambidextrous Organisation 9. Diagnosing an Entrepreneurial Change Programme
£44.99
Taylor & Francis Ltd The UK RegionalNational Economic Problem
Book SynopsisIn recent years, the United Kingdom has become a more and more divided society with inequality between the regions as marked as it has ever been. In a landmark analysis of the current state of Britain's regional development, Philip McCann utilises current statistics, examines historical trends and makes pertinent international comparisons to assess the state of the nation.The UK RegionalNational Economic Problem brings attention to the highly centralised, top down governance structure that the UK deploys, and demonstrates that it is less than ideally placed to rectify these inequalities. The North-South' divide in the UK has never been greater and the rising inequalities are evident in almost all aspects of the economy including productivity, incomes, employment status and wealth. Whilst the traditional economic dominance of London and its hinterland has continued along with relative resilience in the South West of England and Scotland, in contrast tTrade Review‘This is a 'tour de force', rich in its depth of analysis of UK cities and regions, set in an international context. Its conclusions will challenge both researchers and policy makers and is essential reading. It is economic geography at its best!’ — Sir Alan Wilson FBA, FRS.‘Regional and urban policies matter for countries’ economic performance: this is a fundamental link often overlooked in the design of pro-growth policy packages. Taking the case of the U.K. economy, Professor Philip McCann makes in this book a splendid demonstration of how the system of regions and cities contributes to aggregate productivity and growth. His analysis, backed by a rich body of academic literature and empirical evidence, shows how well-tailored policies to regional differences and assets could mobilise a currently untapped growth (and well-being) potential existing in U.K. regions and cities.’ — Joaquim Oliveira Martins, Head of the OECD Regional Policy Division and Associate Professor, University Paris-Dauphine."...an important book which brings fresh, well-founded and challenging insights to the UK regional problem... especially timely in light of the recent UK referendum on EU membership... the book presents a convincing challenge to the dominant theoretical and policy debates about regional development in the UK and its claims deserve wide debate." - John Tomaney, Professor of Urban and Regional Planning in the Bartlett School of Planning, University College London; the LSE Review of Books Blog..Table of Contents1 The UK Regional (and National) Economic Problem 2 The Economic Performance of UK Regions 3 Debates Regarding the Economic Role of Cities: The UK Experience in the Light of International Comparisons 4 The UK’s International Economic Engagement and the London ‘Global City’ Argument 5 The UK Interregional Economic System: Structures, Linkages and Spillovers 6 The Sub-National Economic Policy Agenda: Governance Devolution and Interregional Connectivity 7 Issues and Considerations Arising from the Sub-National Economic Policy Agenda 8 Postscript
£41.79
Taylor & Francis Ltd Code and the City
Book SynopsisSoftware has become essential to the functioning of cities. It is deeply embedded into the systems and infrastructure of the built environment and is entrenched in the management and governance of urban societies. Software-enabled technologies and services enhance the ways in which we understand and plan cities. It even has an effect on how we manage urban services and utilities. Code and the City explores the extent and depth of the ways in which software mediates how people work, consume, communication, travel and play. The reach of these systems is set to become even more pervasive through efforts to create smart cities: cities that employ ICTs to underpin and drive their economy and governance. Yet, despite the roll-out of software-enabled systems across all aspects of city life, the relationship between code and the city has barely been explored from a critical social science perspective. This collection of essays seeks to fill that gap, and offers an interTable of Contents1 Code and the City: Introduction Rob Kitchin and Sung-Yueh Perng Section I: Code, Coding, Infrastructure, Cities 2 From a Single Line of Code to an Entire City: Reframing the Conceptual Terrain of Code/Space Rob Kitchin 3 The Internet of Urban Things Paul Dourish 4 Interfacing Urban Intelligence Shannon Mattern 5 Abstract Urbanism Matthew Fuller And Graham Harwood 6 Code-Traffic: Code Repositories, Crowds and Urban Life Adrian Mackenzie Section II Locative Media and Mobile Computing 7 Digital Social Interactions In The City: Reflecting On Location-Based Social Networks Luigina Ciolfi And Gabriela Avram 8 Feeling Place in The City: Strange Ontologies and Location-based Social Media Leighton Evans 9 Curating the City: Urban Interfaces and Locative Media as Experimental Platforms for Cultural Data Nanna Verhoeff and Clancy Wilmott 10 Moving Applications: A Multilayered Approach to Mobile Computing James Merricks White 11 Exploring Urban Social Media: Selfiecity and On Broadway Lev Manovich Section III Governance, Politics, Knowledge 12 Digital Urbanism in Crises Monika Büscher, Xaroula Kerasidou, Michael Liegl and Katrina Petersen 13 Coding Alternative Modes of Governance: Learning From Experimental ‘Peer to Peer Cities’ Alison Powell 14 Encountering the City at Hacking Events Sophia Maalsen and Sung-Yueh Perng 15 Semantic Cities: Coded Geopolitics and Rise of the Semantic Web Heather Ford and Mark Graham 16 Cities and Context: The Codification of Small Areas Through Geodemographic Classification Alex Singleton
£51.29
McGraw-Hill Education The Talent Management Handbook Third Edition
Book SynopsisThe go-to guide to strategic talent managementâ revised and reorganized for the new world of business HR professionals, CEOs, and high-level executives routinely consult The Talent Management Handbook to drive spectacular results for their staff and for their organization. This comprehensive guide provides everything you need to build and manage a diverse, talented, and motivated workforceâthe lynchpin to succeeding in todayâs hyper-competitive world. Each section of the book provides the most current HR processes, practical management tools and techniques, and invaluable resources that will help you:â Attract new talent and retain the cream of the cropâ Design career plans that boost employee morale â Improve performance through a personal value exchangeâ Coach, develop, and inspire raw talent and prepare the CEOs of the futureâ Improve the Table of ContentsPrefaceAcknowledgments and DedicationIntroductionContributorsPart I: Using Talent Management to Build a High-Performance Workplace1. Using Talent Management to Build a High-Performance Workplace2. From Blueprint to Action: Signals and Guidance for Successful Talent Management Programs3. Creating an Employer Brand that Attracts, Grows, and Retains the Right People Part II: Talent Management Building BlocksBuilding Block 1: Competency Assessment4. Formulating Competencies5. Driving Enterprise and Innovation Through Competency Development6. Competencies for the Future WorkforceBuilding Block 2: Performance Appraisals7. Understanding how to Use Performance Management for Organization Success8. Using Performance Appraisals to Drive Organization Success9. Big Five Performance Management A Quantum Leap in Employee Performance Appraisal10. Analytics-Based Enterprise and Corporate Performance Management (EPM/CPM)Building Block 3: Potential Forecasting11. Forecasting Employee Potential for Growth12. Measuring Up for the Skills Revolution: Talent Assessment in the Human AgePart III: Talent Management ProgramsProgram 1: Talent Positioning: Succession and Career Planning and Outplacement13. Integrating Succession Planning and Career Planning 14. Succession Planning Challenges and Solutions15. CEO Succession Planning: A Process for Leading an Effective Management Transition16. Building a Development Culture: Everyone Is a Stakeholder 17. How Workforce Trends Affect Outplacement ProgramsProgram 2: Talent Enhancement: Coaching, Training, Education, and Development18. How Line Managers Can Foster Organization Performance Through Talent Enhancement19. Developing Leadership Potential Through 360-Degree Feedback and Coaching20. Developing Your Workforce: Measurement Makes a Difference21. Enriching Executive Development: The Essential Partnership Between Human Resources Professionals and Executive Coaches22. Change and Compassion: The Essence of Effective Coaching23. The Role of the Manager in Talent ManagementProgram 3: Talent Mobility: Acquisition, Onboarding, and Outplacement24. Novel Ways to Win the Battle for Great Talent25. Leading Practices in Building a More Successful Approach to Talent Acquisition26. Social Recruiting: Pick Up The Pace or Be Left Behind27. Increasing Your Odds of Success in Picking the Right CEO28. Onboarding as a Critical Component of a Talent Acquisition Strategy29. Using Storytelling to Make Onboarding More Inspiring and EffectiveProgram 4: Compensation30. Using the Right Rewards Program to Help Your Talent Management Program Fuel Transformation31. Using a Total Rewards Strategy to Support Your Talent Management Program32. Aligning Total Compensation Programs with Organization Values, Strategy, and Talent Management Processes33. Using Compensation to Win the Talent Wars34. Developing an Effective Compensation Philosophy that Attracts, Motivates, Retains, and Develops Top TalentPart IV: Culture 35. Driving Competitive Advantage Through Nontraditional Approaches to Engagement Surveys36. Using Diagnostic Assessment for Creative and Innovative Talent Management37. Characteristics of Innovative Individuals and Organizations38. Creating and Maintaining a Culture of Innovation, Engagement, Leadership, and Performance39. Reframing Creativity as a Martial Art40. Reimagining the Twenty-First Century Employment Relationship: Aligning Human Resource and Corporate Social Responsibility Through Employment Policies and Practices 41. Making Ethics an Integral Component of Your Talent Management System42. Building a Reservoir of Women Super KeepersPart V: Global Talent Management 43. Acquiring and Retaining Expatriate Talent 44. Developing Global Leadership CompetenciesPart VI: Big Data45. Talent Development Reporting Principles (TDRp): Standards for the Measurement, Reporting, and Management of Human Capital 46. The Internal Labor Market Paradigm: A Model for Using Analytics to Evaluate and Interpret Workforce and Business Performance Data47. The Role of HT Technology in Talent Management48. Effective Talent Management Systems49. Realizing the Value of Big Data for Talent ManagementPart VII: Talent Management Competencies for Leaders and Professionals50. A Competency-Driven Approach to Talent Management Optimization51. Developing the Talent Developers52. Evolving Organization Development for the Future Part VIII: Significant Trends Affecting Talent Management Practices 53. Balancing Talent and Organization Culture: A Winning Combination54. HR Levers that Drive Business Results55. Eight Trends Shaping the Future of Talent Management ProgramsIndex
£53.99
Pearson Education Innovation Workout The
Book SynopsisLucy Gower is an innovation specialist. She is a freelance innovation trainer, coach and consultant. She established the first innovation programme at the NSPCC, one of the UKs largest children's charities in 2007. Since 2012 she has worked with a range of organisations in the charity and corporate sectors, both in the UK and overseas to help them develop their strategy and operational approach to innovation. Clients include 100%Open, Amnesty International, Cystic Fibrosis Trust, Deloitte, Institute of Fundraising, Nesta, nfpSynergy, Oxfam and The Children's Society.Table of Contents PART 1 10 Steps to enhance your innovation skills Step 1 Pinpoint your purpose Get your innovation off to the right start by thinking big to understand your problem or unmet need and articulate it in a way that inspires others to get involved. Step 2 Know and understand your customers Learn techniques to understand your customers to enable you to develop innovations that meet their needs. Step 3 Your market today and predicting the trends of tomorrow Get to grips with what is happening in your market today and spot trends to help develop innovation for the future. Step 4 Build your creative capacity Learn how increase your personal capacity for having ideas through expanding your experiences, breaking routines and connecting ideas together. Step 5 Creative superstardom and lots of ideas Have fun practicing different techniques to help you and you colleagues generate lots of ideas. Step 6 Don’t expect anyone else to like your idea If your idea is new, or different you will have to spend time getting others to like your idea. This step provides some practical ways to get others on board. Step 7 Filter and choose the best ideas Techniques to filter and choose the ideas that have the greatest chance of success and way to confidently say ‘no’ to weaker ideas. Step 8 Prototype, fail fast and refine Learn ways to prototype ideas quickly and cheaply with your colleagues, managers and customers and then adapt and refine your ideas. Step 9 Pilot, adapt and invest How to design, deliver and evaluate a pilot for your idea as well as tips on how to secure resource required to deliver your pilot. Step 10 Take your ideas to market How to build on your pilot and develop your idea in the marketplace for real, and build on the business case you developed in the pilot to pitch for investment. PART 2 10 innovation skills in action Skill 1 Innovating in a big organisation Skill 2 Innovating on your own Skill 3 Innovating when no one else gets it Skill 4 Innovating with your team Skill 5 Innovating with clients and customers Skill 6 Innovating your managers Skill 7 Innovating with confidence Skill 8 Innovation by imitation Skill 9 Innovating with no budget Skill 10 Innovating when you feel like you are stuck PART 3 10 common innovation challenges Challenge 1 How do I develop my own innovation process or framework? Challenge 2 How do I build an innovation network? Challenge 3 How do I make time to innovate? Challenge 4 How do I measure innovation? Challenge 5 How do I motivate others to start to innovate? Challenge 6 How do I create a culture of innovation? Challenge 7 How do I manage failure? Challenge 8 How do I innovate quickly? Challenge 9 How do I approach a niche product? Challenge 10 How do I recruit good innovators? Putting it into action (the mentor toolkit) How to work with a mentor to put your new
£11.69
Pearson Education Managing Human Resources Global Edition
Book SynopsisTable of Contents PART I: Introduction 1. Meeting Present and Emerging Strategic Human Resource Challenges PART II: The Contexts of Human Resource Management 2. Managing Work Flows and Conducting Job Analysis 3. Understanding Equal Opportunity and the Legal Environment 4. Managing Diversity PART III: Staffing 5. Recruiting and Selecting Employees 6. Managing Employee Separations, Downsizing, and Outplacement PART IV: Employee Development 7. Appraising and Managing Performance 8. Training the Workforce 9. Developing Careers PART V: Compensation 10. Managing Compensation 11. Rewarding Performance 12. Designing and Administering Benefits PART VI: Governance 13. Developing Employee Relations 14. Respecting Employee Rights and Managing Discipline 15. Working with Organized Labor 16. Managing Workplace Safety and Health 17. International HRM Challenge
£76.99
