Operational research Books

Book SynopsisDo you solve problems in the style of a coyote, competitor or eagle? Recognising the way you approach and deal with problems at work will enable you to identify the most suitable technique to use on a daily basis. Victor Newmanâs practical book strikes at the heart of fundamental challenges faced by all managers. It looks beyond the conventional techniques of problem-solving to the underlying process, identifies eight stages and explains how to recognise which technique is appropriate to which stage. On this basis managers can generate solutions at both the personal and the organisational level. A unique feature of the book is a Problem Solving Styles Profile that enables each reader to apply the material in the text to improve their own problem-solving capability.Trade Review'If you only ever buy one book on problem solving then this should be it ... very readable ... lively and practical.' Training Officer 'Written in a lively and practical style and drawing on examples from a wide range of real-life problems, the book will be of interest to managers, team leaders and other professionals.' British Journal of Administration Management 'Every reader should be able to improve their problem solving capability after reading the book.' Aslib Book List 'This is a book for professionals who appreciate a practical approach by discussions on a wide range of real-life problems, and is beautifully presented.' Administrator ' ... readable and commendably free of jargon ... stimulating ideas in the reader - . in which common sense is by-and large identified as such ... a very valuable addition to a staff-development library.' Library Management ' ... excellent ... covers most of the methods in common use ... and illustrates them in practical bites. I thoroughly recommend this book to all involved in project management.' ProjectTable of ContentsContents: Part I How to Use This Book: Your problem-solving styles profile; The problem-solving process wheel; Problem-solving styles. Part II An Introduction to Problem-Solving: Thinking about problem-solving; A question of creativity. Part III The Problem-Solving Process: Stage 1 Identify the problem; Stage 2 Gather data; Stage 3 Analyse data; Stage 4 Generate solutions; Stage 5 Select the solution; Stage 6 Plan the implementation; Stage 7 Test/rehearse; Stage 8 Action. Part IV Some Conclusions: Conclusions; Recommended reading; Index.

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Book SynopsisSuccess is Assured was born from a pair using those design practices over a century ago: The Wright Brothers. They set about methodically learning the causal relationships between the different design decisions they needed to make and the performance of the airplane. The Wright Brothers fundamentally transformed the front end of development into a sharply focused learning and decision-making process, and thereby eliminated the late - process rework in which their competition was stuck.Similarly, Toyota built an amazing manual product development system that consistently created a cadence of high quality products that customers want. Myriads of Lean principles, jargon, and tools have been introduced and applied with minimal impact on design loopbacks, engineering productivity, and knowledge reuse within small to midsize engineering companies and almost no penetration within highly complex engineering companies. This book teaches methodologies to relentlessly expose knowledge Trade Review"Success Is Assured is a practical guide to successful product development using 'Set-Based Design' principles and an 'Intelligent Fast Failure' approach. The authors rely on their extensive industry experience in their respective fields and as successful industry consultants helping to transform the way existing companies do business. An easy-to-read addition to the field with many new, useful conceptual models." - Charlie Camarda, Astronaut STS-114 Discovery (Return to Flight mission), Former Director of Engineering, NASA Johnson Space Center"In 1953, my dad led his development team at GM to design and build the iconic 55 Chevy in just 23 months - unheard of then and certainly not possible today. How did they succeed in that? Through focused learning and decision making leveraging strong engineering expertise. Over the last decade, we have strayed from that, focusing too much on tasks and schedules. This book shows us how to rebuild that capability through new analytical tools for decision-focused learning and the creation and reuse of visual knowledge. This is increasingly important as complexity is increasing dramatically and the need for effective and speedy product development is critical to success."- David Cole, Ph.D., Chair, AutoHarvest; Chair Emeritus, Center for Auto Research; Chair, Building America’s Tomorrow; Automotive Hall of Fame Inductee"I wish this book was already written when we started our Lean Journey almost 11 years ago. It is a breakthrough in the thinking process on how to make decisions that will drive your business results to 'Success is Assured'! From the very core definition of the 'True North' of Product Development to the Enabler of all Enablers (the Causal Map), the authors' experience provides everyone clarity on how to learn faster and innovate better while having a lot more fun! My team and I are very enthusiastic and we almost cannot hold ourselves in anticipation of the great achievements we'll be able to provide to our business partners."- Manoel de Queiroz Cordova Santos, Business Excellence Manager - Product Development, Embraer S.A."Transforming New Product Development for complex products is a difficult endeavor. As if the technical challenges generated by the large number of variables and interdependencies were not enough, the current leadership practices could drive the wrong behaviors, creating additional complications. What new behaviors should be embraced by leadership? How to tackle complicated technical interdependencies in a new and robust way? This book does an excellent job in covering both questions, using an approach that includes real and fictional stories, peppered with a lot of examples. Highly recommended for both leadership and technical experts embarking in their New Product Development transformation."- Ovidiu Contras, Lean Coach, Bombardier Aerospace "This book is invaluable for any team or organization aiming to design complex systems successfully. The practical knowledge based approach for robust decision making explained in the book, with lucid examples, is exceptionally relevant. The case study story is something most teams and organizations dealing with the design and development of complex systems can easily correlate with."- Ramakrishnan Raman, ESEP, Assistant Sector Director – INCOSE Asia Oceania; Principal Systems Engineer – Honeywell"As for any company in charge of developing new products, the key challenge is to define the solution that provides the best trade-offs between customer’s needs and the Company’s goals and capabilities to provide maximum value to both. The traditional Point-Based Design quickly converges on a solution based on a single point in the design space – a process which inevitably creates rework, delays and cost overruns. This book explains in a very effective instructive style the Set-Based Design approach - a most powerful method to develop better solutions. The key principle is to focus upfront in building key knowledge to make decisions by exploring the trade-offs between critical parameters and mapping an area of feasibility. This is the first book that describes Set-Based Design in an easy to apply way. It provides a set of powerful tools and methods developed by the authors and shows how to apply them through many examples. It provides clarity in how to conduct the development process and build it step by step with different enablers to assure success! This book is indispensable for anyone willing to make their process of product development much more valuable." - Luc Delamotte, Senior Coach Lean Engineering, Lean Community Manager, Thales"I have always liked Michael´s approach to this complex subject. He has always been curious to learn more and challenge every ‘truth' he encountered on his way seeking 'Success is Assured'. In this book the authors capture the true essence of the matter, what it takes to assure the success of the product development project. A real 'how to' book which will help many product developers to shorten lead times and to innovate! Read the book and apply the knowledge and your success will be assured."- Peter Palmér, Chairman, Lean Product & Process Development Exchange (LPPDE); Senior Manager, R&D Way Office, Scania"I highly recommend Success is Assured! To my knowledge, it is the only book in print that provides a detailed methodology on the application of set-based design to complex system development using real-world examples."- Donny Blair, Senior Director of Engineering, L3 Technologies "If you are still not convinced about the merits of Lean Product Development, read this book and you will be. Even if you are not an engineer."- Dr. Göran Gustafsson, Chalmers University of TechnologyTable of ContentsForeword. Acknowledgments. Introduction. Part I HOW TO ESTABLISH “SUCCESS IS ASSURED” PRIOR TO MAKING DECISIONS IN YOUR ORGANIZATION. 1 Pratt & Whitney Case Study: Their Journey to“Success is Assured. 2 “True North”. 3 The Enablers. 4 Causal Mapping. 5 Aligning “True North” across Organizational Boundaries. 6 Making the Transition. Part II A STORY OF SET-BASED CAUSAL MAPPING ACCELERATING COLLABORATIVE LEARNING. 7 Introduction to the Story. 8 Monday Morning, Infrared Technologies Corporation. 9 Tuesday Morning, Infrared Technologies Corporation. 10 Wednesday Morning, Infrared Technologies Corporation. 11 Thursday Morning, Unmanned Aircraft, Inc. 12 Thursday Afternoon, UA Teleconference with Power Flow Corp. 13 Wednesday Morning, Week 2, Teleconference between the Navy, IRT, and UA. 14 Monday Morning, Week 3, UA Headquarters. 15 Tuesday Morning, Week 3, UA Headquarters. 16 Friday Morning, Week 3. Appendix I: Character List Quick Reference. Appendix II: A Brief History of Lean Product Development and Set-Based Concurrent Engineering. Appendix III: Causal Mapping for Problem-Solving. Appendix IV: Causal Mapping for Making a Set of Decisions. Appendix V: Causal Mapping for Achieving or Improving a Customer Interest. Appendix VI: Causal Mapping for Moving a Limit Curve in a Specific Direction. Appendix VII: Problem K-Brief. Index

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Book SynopsisInterest in the phenomenon known as lean has grown significantly in recent years. This is the first volume to provide an academically rigorous overview of the field of lean management, introducing the reader to the application of lean in diverse application areas, from the production floor to sales and marketing, from the automobile industry to academic institutions. The volume collects contributions from well-known lean experts and up-and-coming scholars from around the world. The chapters provide a detailed description of lean management across the manufacturing enterprise (supply chain, accounting, production, sales, IT etc.), and offer important perspectives for applying lean across different industries (construction, healthcare, logistics). The contributors address challenges and opportunities for future development in each of the lean application areas, concluding most chapters with a short case study to illustrate current best practice. The book is divided Trade Review"Netland and Powell have done a wonderful job in bringing together the key writers on the Lean agenda. Anyone seeking to dig deeper in the field, either in the underlying philosophy or specific applications, will find much of value here. The book is unique in its breadth, giving an accurate reflection of the state of the art."Steve New, University of Oxford, UK"When Quincy Jones produced the song We Are the World, written by Michael Jackson and Lionel Richie, he gathered what he called ‘the supergroup.’ The most admired singers in the world contributed with their best tones in ONE song. This is a book where Netland and Powell have done the very same thing, but on the ‘lean arena.’ They have gathered the most admired ‘lean singers’ in the world where everyone contributes with their best ‘lean tones.’ This is a megahit! Enjoy the rhythm!" Niklas Modig, Stockholm School of Economics, SwedenWinner of 2017 Shingo Research Award "Netland and Powell have done a wonderful job in bringing together the key writers on the Lean agenda. Anyone seeking to dig deeper in the field, either in the underlying philosophy or specific applications, will find much of value here. The book is unique in its breadth, giving an accurate reflection of the state of the art."Steve New, University of Oxford, UK"When Quincy Jones produced the song We Are the World, written by Michael Jackson and Lionel Richie, he gathered what he called ‘the supergroup.’ The most admired singers in the world contributed with their best tones in ONE song. This is a book where Netland and Powell have done the very same thing, but on the ‘lean arena.’ They have gathered the most admired ‘lean singers’ in the world where everyone contributes with their best ‘lean tones.’ This is a megahit! Enjoy the rhythm!" Niklas Modig, Stockholm School of Economics, SwedenTable of Contents1. The Evolution of Lean Thinking and Practice (Daniel T. Jones and James P. Womack)2. The Toyota Way: Striving for Excellence (Jeffrey K. Liker)Part I: The Lean Enterprise3. Lean Production (Pauline Found and John Bicheno)4. Lean Leadership (Michael Ballé)5. Lean Innovation (Günther Schuh, Stefan Rudolf, and Christian Mattern)6. Lean Product Development (Monica Rossi, James Morgan, and John Shook)7. Lean Systems Engineering (Cecilia Haskins and Bohdan W. Oppenheim)8. Lean Logistics (Michel Baudin)9. Lean Safety (Robert B. Hafey)10. Lean Teams (Desirée van Dun and Celeste Wilderom)11. Lean IT (Pär Åhlström, Ryusuke Kosuge, and Magnus Mähring)12. Lean Sales & Marketing (Brent Wahba)13. Lean Branding (Laura Busche)14. Lean Accounting (Brian H. Maskell)15. Lean Auditing (James C. Paterson)16. Lean Remanufacturing (Elzbieta Pawlik, Jonathan Corney, and Winifred Ijomah)17. Lean and Green (Keivan Zokaei, Ioannis Manikas, and L. Hunter Lovins)18. Lean Purchasing (Tim Torvatn, Ann-Charlott Pedersen, and Elsebeth Holmen)19. Lean Supply Chains (Jon Gosling, Maneesh Kumar, and Mohamed Naim)20. Lean Distribution (Matthias Holweg and Andreas Reichhart)21. Lean After-Sales Services (Barbara Resta, Paolo Gaiardelli, Stefano Dotti, and Dario Luise)22. Lean Corporations (Torbjørn H. Netland)Part II: Lean Across Industries23. Lean Healthcare (Daniel Jones)24. Lean Construction (Glenn Ballard)25. Lean Engineer-to-Order Manufacturing (Daryl J. Powell and Aldert van der Stoel)26. Lean Mining (Behzad Ghodrati, Seyed Hadi Hoseinie, and Uday Kumar)27. Lean Maintenance, Repair, and Overhaul (Mandyam M. Srinivasan)28. Lean Public Services (Zoe Radnor)29. Lean Armed Forces (Nicola Bateman and Peter Hines)30. Lean Policing (Harry Barton, Rupert L. Matthews, and Peter Marzec)31. Lean Justice (Ana Lúcia Martins,Isabell Storsjö, and Simone Zanoni)32. Lean Public Water Supply (Kirstin Scholten, Benjamin Ward, and Dirk Pieter van Donk)33. Lean Dealerships (David Brunt)34. Lean Software Development (Mary Poppendieck)35. Lean Printing (Ken Macro)36. Lean Retail (Paul Myerson)37. Lean Education (Vincent Wiegel and Lejla Brouwer-Hadzialic)38. Lean Schools (Jan Riezebos)39. Lean Universities (Steve Yorkstone)Part III: A Lean World40. A Lean World (Torbjørn H. Netland and Daryl J. Powell)

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Book SynopsisThis volume presents a selection of case studies that address a substantial range of optimized object packings (OOP) and their applications. The contributing authors are well-recognized researchers and practitioners. The mathematical modelling and numerical solution aspects of each application case study are presented in sufficient detail. A broad range of OOP problems are discussed: these include various specific and non-standard container loading and object packing problems, as well as the stowing of hazardous and other materials on container ships, data centre resource management, automotive engineering design, space station logistic support, cutting and packing problems with placement constraints, the optimal design of LED street lighting, robust sensor deployment strategies, spatial scheduling problems, and graph coloring models and metaheuristics for packing applications. Novel points of view related to model development and to computational nonlinear, global, mixed integer optimization and heuristic strategies are also discussed.Optimized Packings with Applications will benefit researchers and practitioners working on a broad range of topical engineering and operations research applications. Academics, graduate and post-graduate students in the fields of engineering, applied mathematics, operations research and optimization will also find the book useful, since it discusses a range of advanced model development and solution techniques and tools in the context of real-world applications and new challenges.Table of ContentsUsing a Bin Packing Approach for Stowing Hazardous Containers into Containerships.- Dynamic Packing with Side Constraints for Datacenter Resource Management.- Packing Optimization of Free-Form Objects in Engineering Design.- A Modeling-Based Approach for Non-Standard Packing Problems.- CAST: A Successful Project in Support of the International Space Station Logistics.- Cutting and Packing Problems with Placement Constraints.- A Container Loading Problem MILP-based Heuristics Solved by CPLEX:An Experimental Analysis.- Automatic Design of Optimal LED Street Lights.- Approximate Packing: Integer Programming Models, Valid Inequalities and Nesting.- Exploiting Packing Components in General-Purpose Integer Programming Solvers.- Robust Designs for Circle Coverings of a Square.- Batching-based Approaches for Optimized Packing of Jobs in the Spatial Scheduling Problem.- Optimized Object Packings Using Quasi-Phi-Functions.- Graph Coloring Models and Metaheuristics for Packing Applications.

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Book SynopsisThis volume contains the proceedings of the 200 I International Conference on Operations Research (OR 2(01) held at the Gerhard-Mercator-University Duisburg, September 3-5,2001. OR 200 1 was organized under the auspices of the German Society of Operations Research, Gesellschaft für Operations Research (GOR e. V.). The conference and the annual general meeting were attended by 360 participants from 20 countries. The presentation of 220 papers was organized in 15 sections. According to Duisburg as hosting city for this event OR 200 1 emphasized on contributions of OR in the areas of energy, transport and traftk. The program consisted of2 plenary lectures (Reinhard Selten and Jörg Hennerkes) and 15 invited semiplenary lectures. 97 papers were submitted for publication. Following the advice of the section chairs the program committee decided to accept 59 papers for this volume. The selected manuscripts will be published also in electronic form on the W orld Wide Web at http://www.uni-duisburg.de/or200 1. We want to thank all referees and authors for delivering their final manuscript in due time. We are also grateful to the other members of the local organizing committee and especially to Stefan Krebs, Corinna Schu and David Betge for the perfect conference management. Roland Düsing, Ralph Gollmer and Steffen Stock supported us in editing the abstracts and the final version of this proceeding volume. Last but not least thanks to all the assistants and student assistants for their operations on OR 2001 in Duisburg.Table of ContentsRouting a Fleet of Vehicles for Dynamic Combined Pick-up and Deliveries Services.- Simulating Delays for Realistic Time-Table Optimization.- Was kann Operations Research für die Verkehrstelematik leisten?.- Some Practical Aspects of Periodic Timetabling.- Pickup & Delivery-Probleme mit Umlademöglichkeit. Ein Tourenplanungsproblem aus der Automobilzulieferindustrie.- Zentrale Datenbasis im Energiehandel.- Der Einsatz der Clusteranalyse zur Definition von Referenzanlagen.- MESAP/Times — Advanced Decision Support for Energy and Environmental Planning.- Modellierung und Implementierung von Stammdaten für die Demontageplanung und -Steuerung mit ERP-Systemen.- Energy/Environmental Modeling with the MARKAL Family of Models.- Decision Trees with Parametric Enlarged Local Search.- Acquisition of High-Value Customers for Automotive Banks.- Quantitative Entscheidungsunterstützung für das Preismanagement von TK-Dienstleistungen.- The Estimation of Market Volumes.- Strategies for Capacity Planning in a Complex Production System.- A Simple Queueing Model for the Estimation of Man Machine Interference in Semiconductor Wafer Fabrication.- Optimal Coordination of Manufacturing and Remanufacturing Decisions in Case of Product Substitution.- Planning Sales Territories — A Facility Location Approach.- Eine spieltheoretische Analyse von Zulieferer-Abnehmer-Beziehungen auf Basis des JELS-Modells.- Ein bedingtes Mehrfaktorenmodell zur Quantifizierung der Renditen von Bankaktien auf dem deutschen Kapitalmarkt.- Optimization of European Double-Barrier Options via Optimal Control of the Black-Scholes-Equation.- How to Incorporate Estimation Risk into Markowitz Optimization.- Risk-/Return-orientierte Optimierung des Gesamtbank-Portfolios unter Verwendung des Conditional Value at Risk.- Optimal Properties for Scheduling Deteriorating Jobs for the Total Completion Time Minimization.- Bicriterion Approach to a Single Machine Time-Dependent Scheduling Problem.- Multi-machine Scheduling Problem with Optimal Due Interval Assignment Subject to Generalized Sum Type Criterion.- Storage Problems in Batch Scheduling.- Eine Entscheidung auf Leben und Tod: Decision Support für AIDS-Kontroll-Programme in Ostafrika.- Facilities Layout for Social Institutions.- Slice Models in GAMS.- On Optimal Control of Heating Processes.- On the Relations Between Different Dual Problems in Convex Mathematical Programming.- Total Weighted Completion Time Minimization in a Problem of Scheduling Deteriorating Jobs.- Sensitive Analysis of a Vector Quadratic Lexicographic Boolean Programming Problem.- Some Relations Between Consecutive Ones and Betweenness Polytopes.- Solving One-Dimensional Cutting Stock Problems with Multiple Stock Material Lengths Using Cutting Plane Approach.- Computational Problems that can be Solved Without Computations.- Partitions-requirements-matrices.- On-Line Simulation of Large Scale Networks.- Process-Identification and Optimization of Technical Investments with TEM ?. Bubbles, Quelros and Environmental Management.- Economic Growth, Emission Reduction and the Choice of Energy Technology in a Dynamic-Game Framework.- Measuring Credit Risk: Can we Benefit from Sequential Nonparametric Control?.- Die rationale Marketing-Mix Entscheidung bei vager Kenntnis einzelner Instrumentwirkungen.- Investitionsentscheidungen bei mehrfachen Zielsetzungen und künstliche Ameisen.- Experience-Based Decision Making and Learning from Examples.- Vektoroptimierung bei korrelierten Zielen.- Relevanz von Information in konditionalen Entscheidungsmodellen.- Bestimmung der Gewichte bei Mehrzielentscheidungen. Eine vergleichende Analyse ausgewählter Verfahren.- Wissen ist meßbar.- Constraint Satisfaction by Means of Dynamic Polyhedra.- Multi-Agent FX-Market Modeling by Neural Networks.- Zeitoptimierte Assoziationsanalyse durch Stichprobenauswahl dargestellt am Beispiel aus der Telekommunikationsbranche.- A Metaheuristic-based DSS for Portfolio Optimization.- Kritische Erfolgsfaktoren für die Erstellung universitärer Multimediakurse — mit einem Beispiel aus dem Bereich OR.- Integration von OR-Modellen in die Logistikausbildung: Bearbeitung von Fallbeispielen mit einem Softwarepaket für Studenten.- A Survey of Educational Resources on the Internet.- Internet-based Exercises and Mini-exams for Production and Operations Management.- Mathematische Optimierung zur Unterstützung kundenorientierter Disposition im Schienenverkehr.- Anlagenbelegungsplanung in der Prozeßindustrie.- List of Authors and Coauthors.

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Book SynopsisDie Beiträge dieses Buches beschäftigen sich in wissenschaftlich anspruchsvoller und verständlicher Form mit praktischen Anwendungen und aktuellen theoretischen Entwicklungen des Operations Research und angrenzender Gebiete wie Künstliche Intelligenz und Wirtschaftsinformatik. Die verschiedenen Abschnitte behandeln schwerpunktmäßig neuere Algorithmen und ihre Anwendungen - etwa Heuristiken und genetische Algorithmen, die Modellierung realer Problemstellungen, Fuzzy Sets-Theorie und ihre Anwendungen, insbesondere in wissensbasierten Systemen, Anwendungen in Investition und Finanzierung sowie Planungs- und Informationssysteme.Table of ContentsEditorial.- Editorial.- Laudatio.- Hans-Jürgen Zimmermann, dem unscharfen Freund, dem Kollegen der logischen Unscharfe.- Neue Algorithmen und ihre Anwendung.- Die Einsatzplanung von Zementmischern und ein Traveling Salesman Problem.- A Perfect Lot-Tree Procedure for the Dynamic Lot-Size Problem with Backlogging.- Über redundante Nebenbedingungen in linearer Programmierung.- Ein Querverbund-Entscheidungsmodell zur optimalen leitungsgebundenen Wärmeversorgimg.- Wirtschaftlich optimale Netzausbaustrategien in der Ortsgásversorgung - ein heuristischer Ansatz.- Zwei genetische Algorithmen zur Lösimg des Bandabgleichproblems.- Symmétrical Probabilistic Intensional Reasoning in Inference Networks in Transition.- Modellierung realer Problemstellungen.- Modellierung — ein kritischer Schritt im angewandten Operations Research.- Personaleinsatzplanung und Modellbildung - Praxisbeispiel zur Gestaltung und Anwendung von Entscheidungsmodellen.- Modellgestützte Regelkreise.- Fuzzy Sets Theorie und Anwendungen.- Verknüpfungsoperatoren für unscharfe Mengen und ihre Anwendung bei Mehrpersonenentscheidungen.- Approximative Inferenz mit linguistischen Variablen.- Intelligente Entscheidungsunterstützung bei der Systemkonfigurierimg.- Datenanalyse mit Fuzzy Technologie und neuronalen Netzen.- Anwendungen in Investition und Finanzierung.- Unternehmensbewertung aus Sicht eines institutionellen Kapitalanlegers.- Innovative Zinssicherungsinstrumente in der Finanzierungspraxis.- Optimale Arbitragestrategien in Terminmärkten.- Planungs- und Informationssysteme.- Die Entwicklung des Projektmanagements.- Computergestützte Tourenplanung.- Leistungspotentiale und Integrationsmöglichkeiten von OR- und wissensbasierten Systemen.- Entwicklung und Einführung eines Planungssystems für ein Unternehmen der Chemieindustrie.- Operations Research und Fuzzy Logic als Grundlage von Standardsoftware für Industrieanwendungen.- Zusatzstudium Operations Research.- OR — Aufbaustudium an der RWTH Aachen: Ein persönlicher Rückblick.- Autorenverzeichnis.

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Book SynopsisContains a wealth of information previously scattered in research journals, conference proceedings and technical reports. Identifies more than 200 unsolved problems. Every problem is stated in a self-contained, extremely accessible format, followed by comments on its history, related results and literature.Table of ContentsPlanar Graphs. Graphs on Higher Surfaces. Degrees. Critical Graphs. The Conjectures of Hadwiger and Hajos. Sparse Graphs. Perfect Graphs. Geometric and Combinatorial Graphs. Algorithms. Constructions. Edge Colorings. Orientations and Flows. Chromatic Polynomials. Hypergraphs. Infinite Chromatic Graphs. Miscellaneous Problems. Indexes.

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Book SynopsisIn a rapidly developing field like Operations Research, its easy to get overwhelmed by the variety of topics and analytic techniques. Paul Jensen and Jonathan Bard help you master the expensive field by focusing on the fundamental models and methodologies underlying the practice of Operations Research. Bridging the gap between theory and practice, the author presents the quantitative tools and models most important to understanding modern operations research. You''ll come to appreciate the power of OR techniques in solving real-world problems and applications in your own field. You''ll learn how to translate complex situations into mathematical models, solve models and turn models into solutions. This text is designed to bridge the gap between theory and practice by presenting the quantitative tools and models most suited for modern operations research. The principal goal is to give analysts, engineers, and decision makers a larger appreciation of their roles by defining a common tTable of ContentsProblem Solving With Operations Research. Linear Programming Models. Linear Programming Methods. Sensitivity Analysis, Duality, and Interior Point Methods. Network Flow Programming Models. Network Flow Programming Methods. Integer Programming Models. Integer Programming Methods. Nonlinear Programming Models. Nonlinear Programming Methods. Models for Stochastic Processes. Discrete-Time Markov Chains. Mathematics of Discrete-Time Markov Chains. Continuous-Time Markov Chains. Mathematics of Continuous-Time Markov Chains. Queuing Models. Queuing Networks and Decision Models. Simulation. Index.

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Book SynopsisPlanning and management is increasingly problematic in the real-world environment of spiralling change and uncertainty. Knowledge is incomplete, values are in dispute and the decisions of others are often unpredictable. Problem structuring methods (PSMs) are now widely accepted within Operational Research and the systems movement, and have generated an impressive record of high-profile applications. This new edition provides easier access to PSMs. Each of five methods is presented from both a theoretical and a practical perspective. The justification for each approach is explained, and an illustration of applying each method is given in a practical case study. New topics in line with the many advances in the field of problem structuring methods are explored and multimethodology is introduced for the first time. This book does not peddle methods for optimum solutions, but instead shows you how to facilitate an enriched and fluid decision-making process. Participatory methods Trade Review"…I have no hesitation in recommending the text to anyone interested in the current state of theory and practice…" (Systems Research & Behavioural Science, July/August 2002)Table of ContentsContributors vii Preface xiii Acknowledgements xvii 1 A New Paradigm of Analysis 1Jonathan Rosenhead and John Mingers 2 SODA – The Principles 21Colin Eden and Fran Ackermann 3 SODA – Journey Making and Mapping in Practice 43Fran Ackermann and Colin Eden 4 Soft Systems Methodology 61Peter Checkland 5 Soft Systems Methodology in Action: Participative Creation of an Information Strategy for an Acute Hospital 91Peter Checkland 6 The Strategic Choice Approach 115John Friend 7 Gambling with Frozen Fire? 151Allen Hickling 8 Robustness Analysis: Keeping Your Options Open 181Jonathan Rosenhead 9 Robustness to the First Degree 209Jonathan Rosenhead 10 Drama Theory and Confrontation Analysis 225Peter Bennett, Jim Bryant and Nigel Howard 11 The M&A Play: Using Drama Theory for Mergers and Acquisitions 249Nigel Howard 12 An Overview of Related Methods: VSM, System Dynamics, and Decision Analysis 267John Mingers and Jonathan Rosenhead 13 Multimethodology – Mixing and Matching Methods 289John Mingers 14 Mixing Methods in Practice 311Richard Ormerod 15 Diverse Unity: Looking Inward and Outward 337John Mingers and Jonathan Rosenhead Index 357

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Book SynopsisUnique in its focus on design and analysis methodologies for all areas of material flow management and system resource usage. Features research techniques that demonstrate the difference between opinions and findings, leading-edge approach to facility layout and a comprehensive queueing network. Progressive examples illustrate that there is more than one model for a system and case studies show integration of multiple techniques for realistic model building and problem solving.Table of ContentsMANUFACTURING SYSTEMS AND MODELS. Manufacturing Models. MATERIAL FLOW SYSTEMS. Assembly Lines: Reliable Serial Systems. Transfer Lines and General Serial Systems. Shop Scheduling with Many Products. Flexible Manufacturing Systems. Group Technology. Facility Layout. SUPPORTING COMPONENTS. Machine Setup and Operation Sequencing. Material Handling Systems. Warehousing: Storage and Retrieval Systems. GENERIC MODELING APPROACHES. General Manufacturing Systems: Analytic Queueing Models. General Manufacturing Systems: Empirical Simulation Models. Case Studies. Appendix. Index.

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Book SynopsisFocuses on the use of simulation techniques to model and evaluate repetitive construction operations.Table of ContentsConstruction Processes. Line-of-Balance Models. Queueing Systems. Method Productivity Delay Method. Process Modeling Concepts. Building Process Models. System Definition. Extended Modeling Concepts. Modeling Work Task Durations. Simulation. Typical Repetitive Processes. Building Construction Models. Heavy Construction Models. Sensitivity Analysis. Noncyclic Networks. Appendices. Problems. Bibliography. Index.

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Book SynopsisA practical guide to selection, screening, and multiplecomparisons This book addresses experimenters who have knowledge of classicalexperimental design methodology and expands their repertoire beyondhypothesis testing by providing statistical methods appropriate forselection, screening, and multiple comparisons. It concentrates onthree types of procedures: selection procedures that use theindifference-zone approach, screening procedures using thesubset approach, and multiple comparison procedures involvingnormal means. This is the first book, specifically designed forpractitioners, to bring into focus many developments in the fieldpreviously covered only in university courses. It also presents newresults on the comparison of procedures that have been obtainedspecifically for this volume. This self-contained volume describes methods for designingexperiments when the scientific objective is selection of besttreatments, screening a set of treatments, and multiple compariTable of ContentsThe Rationale of Selection, Screening and MultipleComparisons. Selecting the Best Treatment in a Single-Factor Normal ResponseExperiment Using the Indifference-Zone Approach. Selecting a Subset Containing the Best Treatment in a NormalResponse Experiment. Multiple Comparison Approaches for Normal ResponseExperiments. Problems Involving a Standard or Control Treatment in NormalResponse Experiments. Selection Problems in Two-Factor Normal Response Experiments. Selecting Best Treatments in Single-Factor Bernoulli ResponseExperiments. Selection Problems for Categorical Response Experiments. Appendices. References. Indexes.

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Book SynopsisCovering deterministic scheduling, stochastic scheduling, and the probabilistic analysis of algorithms, this unusually broad view of the subject brings together tutorials, surveys and articles with original results from foremost international experts. The contributions reflect the great diversity in scheduling theory in terms of academic disciplines, applications areas, fundamental approaches and mathematical skills. This book will help researchers to be aware of the progress in the various areas of specialization and the possible influences that this progress may have on their own specialities. Few disciplines are driven so much by continually changing and expanding technology, a fact that gives scheduling a permanence while adding to the excitement of designing and analyzing new systems. The book will be a vital resource for researchers and graduate students of computer science, applied mathematics and operational research who wish to remain up-to-date on the scheduling models and prTable of ContentsPartial table of contents: Computing Near-Optimal Schedules (J. Lenstra & D.Shmoys). A Tutorial in Stochastic Scheduling (G. Weiss). Scheduling with Communication Delays: A Survey (P. Chretienne &C. Picouleau). Profile Scheduling by List Algorithms (Z. Liu & E.Sanlaville). Real-Time Scheduling of Periodic Tasks (C. Chaouiya, et al.). Some Graph Coloring Models for Cyclic Scheduling (D. de Werra &P. Solot). Transforming Cyclic Scheduling Problems into Acyclic Ones (F.Gasperoni & U. Schwiegelshohn). Application of Majorization to Control Problems in Queueing Systems(D. Towsley). Dynamic Routing and Sequencing in Open Queueing Networks (C.Laws). Indexes.

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Book SynopsisAlan Braithwaite is Visiting Professor at Cranfield University and specializes in supply chain strategy and operational excellence in the retail, manufacturing and service sectors. He is the founder of LCP Consulting, which collaborates with over 400 companies internationally.Martin Christopher has been at the forefront of the development of new thinking in logistics and supply chain management for over 30 years. He is Emeritus Professor of Marketing and Logistics at Cranfield University, where he helped build the Centre for Logistics and Supply Chain Management into a leading centre of excellence. His published work is widely cited by other scholars and he has been invited to participate in academic and industry events around the world.Trade Review"Business leaders crave greater simplicity but sometimes end up confusing themselves with an overload of data or 'analysis paralysis'. Braithwaite and Christopher draw on years of experience to cut through the confusion with lucidity and compelling evidence. Their business operations models are based on admirably clear principles. Their approach could help you reinvent your business and set you on a path to greater success." * Stefan Stern, Financial Times columnist and Visiting Professor, Cass Business School *"The business operations model framework builds on the extensive theoretical knowledge and deep practical experience residing within these two authors, making it a must-read for those engaged in modern business. From wide-ranging commercial know-how the authors have selected case studies that provide clear insight and learning into what makes today's and tomorrow's super-competitors." * Chris Jephson, former Director of Learning at Maersk Line and Director, Client Relations, Maersk Logistics *"Alan and Martin have influenced the evolution of Retail Supply Chains over the past 30 years through the advice given to leading companies by LCP and through their work at Cranfield. Today the pace of change is more disruptive than ever and it is timely to reflect on the principles which shape efficiency and effectiveness in this area, which is so critical to sustained business success." * David Wild, CEO, Domino’s Pizza, formerly CEO of Halfords and Walmart and director at Tesco *"Business Operations Models is a book about winning, about succeeding in business with a particular slant towards supply chain and logistics management encapsulating more than 30 years' experience by prominent supply chain and business operations strategists and practitioners from Cranfield University: Alan Braithwaite and Martin Christopher. Whilst detailed, it never hides behind jargon and sets out a clear methodology for success. Each chapter illustrates the points by case studies of well-known successes such as Apple and Amazon and has useful task-driving checklists." * Logistics & Transport Focus *"Needing to reconfigure your operating model for competitive advantage might be an easy concept to accept, but the execution is likely to be difficult. Valuable assistance is provided in the many case studies and visuals in this book. There are two groups who should read this book: executive leaders that want to transform their operation in a way that will alter their role in a market and managers that have high aspirations and a vision for the true contribution they could make if they were positioned differently." * Kelly Barner, Buyers Meeting Point *"What a terrific book. Alan Braithwaite and Martin Christopher have done an excellent job in showing the importance of operations, giving us new perspectives on the subject, cleverly contextualizing logistics / SCM within a broader business framework, and packing the book with fascinating company cases, data and quotes. I can see why the book has been so well received. I have certainly learned a lot and will be strongly recommending it to my students and colleagues." * Alan McKinnon, Professor at Kühne Logistics University *Table of Contents Chapter - 01: What we mean by business operations models – and why are they important?; Chapter - 02: The characteristics of super-performing businesses; Chapter - 03: The customer lens – understanding compelling value; Chapter - 04: The strategy operations gap; Chapter - 05: Unpacking the business operations model framework; Chapter - 06: The technology dimension to being a disruptor; Chapter - 07: Market-changing models – driving transformation; Chapter - 08: Competing through the basics; Chapter - 09: Optimization of the business operations model; Chapter - 10: Making it happen – becoming a disruptor; Chapter - 11: Guiding principles to building a competitive edge through business operations models

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Book SynopsisNigel Slack is Emeritus Professor of Operations Management and Strategy at Warwick Business School, Coventry, UK and the former head of its Operations Management Group. He acts as a consultant in many sectors, including Financial Services, Utilities, Retail, Professional Services, General Services, Aerospace, FMCG, and Engineering Manufacturing.Trade Review"Fascinating case examples and highly relevant operations strategy concepts. Particularly relevant for senior leaders in strategic functions or business units who wish to operationalize strategies into even more effective execution." * Dr. Hans-Ulrich Mayer, Senior Vice President, Global Head of Icecream Strategic Business Unit, Nestle Corporate Headquarters, Vevey, Switzerland *"This book fully lives up to its strap-line. It gives immensely practical insights and advice across the complex world of operations. Its power is in the clarity and strength of linkage made between strategy and operational action presented in highly practical and pragmatic language - the Holy Grail for senior operations managers." * Peter Norris, Head of Service Optimization, Royal Bank of Scotland *"Highly recommended for all operations leaders and practitioners. A practical and very applicable guide on the added value and competitive advantage operations can (and should) provide in driving growth." * Mike Carabok, VP Global Supply, Mars Chocolate *"The Operations Advantage is essential reading, not just for established companies, but also for high-growth start-ups. Filled with practical, applicable advice, this book shows that operations thinking can be a road map for creating sustainable high-growth service companies seeking predictable revenue." * Dr. Ben Betts, CEO, HT2Labs *"I've been a fan of Nigel Slack's work for over 30 years. He never fails to produce insightful, structured insights that help you understand the world of operations. If you read only one book on operations this year, make it The Operations Advantage." * Professor Andy Neely, Head of the Institute for Manufacturing, University of Cambridge *Table of Contents Chapter - 01: Exploit the Power of Operations; Chapter - 02: Establish an Operations Capability Culture; Chapter - 03: Make Operations a Strategic Asset; Chapter - 04: Set Your Performance Framework; Chapter - 05: Resource Your Operation Appropriately; Chapter - 06: Establish Internal Processes Networks; Chapter - 07: Shape Your External Supply Networks; Chapter - 08: Learn from Day-to-day Control; Chapter - 09: Setting Improvement Priorities; Chapter - 10: Position Your Improvement Process; Chapter - 11: Master the Mechanics of Improvement;

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Book SynopsisAlan Braithwaite is Visiting Professor at Cranfield University and specializes in supply chain strategy and operational excellence in the retail, manufacturing and service sectors. He is the founder of LCP Consulting, which collaborates with over 400 companies internationally.Martin Christopher has been at the forefront of the development of new thinking in logistics and supply chain management for over 30 years. He is Emeritus Professor of Marketing and Logistics at Cranfield University, where he helped build the Centre for Logistics and Supply Chain Management into a leading centre of excellence. His published work is widely cited by other scholars and he has been invited to participate in academic and industry events around the world.Trade Review"Business leaders crave greater simplicity but sometimes end up confusing themselves with an overload of data or 'analysis paralysis'. Braithwaite and Christopher draw on years of experience to cut through the confusion with lucidity and compelling evidence. Their business operations models are based on admirably clear principles. Their approach could help you reinvent your business and set you on a path to greater success." * Stefan Stern, Financial Times columnist and Visiting Professor, Cass Business School *"The business operations model framework builds on the extensive theoretical knowledge and deep practical experience residing within these two authors, making it a must-read for those engaged in modern business. From wide-ranging commercial know-how the authors have selected case studies that provide clear insight and learning into what makes today's and tomorrow's super-competitors." * Chris Jephson, former Director of Learning at Maersk Line and Director, Client Relations, Maersk Logistics *"Alan and Martin have influenced the evolution of Retail Supply Chains over the past 30 years through the advice given to leading companies by LCP and through their work at Cranfield. Today the pace of change is more disruptive than ever and it is timely to reflect on the principles which shape efficiency and effectiveness in this area, which is so critical to sustained business success." * David Wild, CEO, Domino’s Pizza, formerly CEO of Halfords and Walmart and director at Tesco *"Business Operations Models is a book about winning, about succeeding in business with a particular slant towards supply chain and logistics management encapsulating more than 30 years' experience by prominent supply chain and business operations strategists and practitioners from Cranfield University: Alan Braithwaite and Martin Christopher. Whilst detailed, it never hides behind jargon and sets out a clear methodology for success. Each chapter illustrates the points by case studies of well-known successes such as Apple and Amazon and has useful task-driving checklists." * Logistics & Transport Focus *"Needing to reconfigure your operating model for competitive advantage might be an easy concept to accept, but the execution is likely to be difficult. Valuable assistance is provided in the many case studies and visuals in this book. There are two groups who should read this book: executive leaders that want to transform their operation in a way that will alter their role in a market and managers that have high aspirations and a vision for the true contribution they could make if they were positioned differently." * Kelly Barner, Buyers Meeting Point *"What a terrific book. Alan Braithwaite and Martin Christopher have done an excellent job in showing the importance of operations, giving us new perspectives on the subject, cleverly contextualizing logistics / SCM within a broader business framework, and packing the book with fascinating company cases, data and quotes. I can see why the book has been so well received. I have certainly learned a lot and will be strongly recommending it to my students and colleagues." * Alan McKinnon, Professor at Kühne Logistics University *Table of Contents Chapter - 01: What we mean by business operations models – and why are they important?; Chapter - 02: The characteristics of super-performing businesses; Chapter - 03: The customer lens – understanding compelling value; Chapter - 04: The strategy operations gap; Chapter - 05: Unpacking the business operations model framework; Chapter - 06: The technology dimension to being a disruptor; Chapter - 07: Market-changing models – driving transformation; Chapter - 08: Competing through the basics; Chapter - 09: Optimization of the business operations model; Chapter - 10: Making it happen – becoming a disruptor; Chapter - 11: Guiding principles to building a competitive edge through business operations models

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisTimely and invigorating, this book explores how blockchain technology is disrupting economies and transforming societies. It offers detailed insights into the synergistic and complementary effects of blockchain and other new and emerging technologies such as artificial intelligence, the Internet of Things, satellite imagery and digital twins.Trade Review‘This book is both a fantastic introduction to the fundamental concepts of blockchains and a unique discussion of the business models impacted by the blockchain. Kshetri provides an excellent sketch of the debate over using distributed ledgers to demonstrate business trustworthiness. The business cases Kshetri provides perfectly demonstrate the value offered by technology that uses strong cryptographic tools. One of the book’s best and most unique contributions is in its chapter on the synergies between artificial intelligence and the blockchain. The case studies from health care and other data-intensive industries offer invaluable details on data ownership management, privacy, data lineage management, and shared governance for users of blockchain and AI technologies. Kshetri also discusses emerging disruptive technologies, like the Metaverse, Web 3.0, and the Internet of Things. This is one of the best books on the subject and an excellent guide for readers of all levels.’ -- J. Brzezinski, Choice Magazine‘Kshetri’s The Rise of Blockchains is a timely, to-the-point, and detailed book on a relatively new and still obscure topic of blockchain technology. The book focuses on this all-new phenomenon deeply impacting, sometimes disrupting, and transforming our societies, policy-making, and the global economy today. And as a matter of fact, it also does a good job focusing on this new technology that has both introduced cryptocurrencies and transformed the supply chain, payments, privacy, and security systems.’ -- Bilal Bağış, Insight Turkey Journal‘Professor Nir Kshetri’s exciting new text The Rise of Blockchains: Disrupting Economies and Transforming Societies is a must read for those interested in how distributed ledgers are impacting the political, economic, and social landscapes of societies, both developed and underdeveloped. Economists, politicians, and anyone else involved in finance should add this text to their reading list.’ -- Jeffrey Voas, EIC Computer Magazine, US‘This book covers several key topics in blockchain, ranging from payment and settlement to cybersecurity and the supply chain. The book is well written and flows logically. It would be a great textbook for a blockchain course and a nice reference for researchers working in this field.’ -- Yogesh K. Dwivedi, Swansea University, UK and Symbiosis Institute of Business Management, Pune, India‘Professor Kshetri has delivered a very timely, well-written, and well-documented treatment of a topic that many people find difficult and sometimes opaque. I believe the content is accessible for both advanced undergrads and graduate students. I plan to adopt this book for my own blockchain course.’ -- Stephen C. Wingreen, University of Canterbury, New Zealand‘In 2018, Ginni Rometty, the retired CEO of IBM, caused a stir when she said presciently: “Blockchain will do for transactions what the Internet did for information.” This compendium by Professor Nir Kshetri attempts to explain why and how such a transformation is taking place. The comprehensive book is framed by business organisations and market opportunities. It addresses the essentials of how Blockchains work, and their synergies with decentralized, autonomous organisations as well as complementary technologies such as AI. It also provides up-to-date coverage of hot-button issues such as use-cases in supply chain management with traceability-as-a-service. It shows how such ubiquitous use-cases will allow Blockchain to cross the chasm. Two enabling technologies – security as an integral aspect of mainstream platforms and Blockchain-enabled payments which may counter the centralizing features of proposed CBDC initiatives – will bring confidence in such a trust-free environment. The book closes with a realistic assessment of emerging opportunities, barriers, trends and policy implications. It is commendable that Professor Kshetri, acknowledged as one of the most impactful researchers on Blockchain, has taken it upon himself to make translational his deep insights and understanding on the topic. I recommend this book highly to any business executive or specialist student interested in exploiting the value of Blockchains.’ -- Ravi S. Sharma, Zayed University, United Arab EmiratesTable of ContentsContents: PART I BLOCKCHAIN AND ORGANIZATIONAL TRANSFORMATION 1. Blockchain basic: Definitions, key concepts and characteristics 2. Impacts on organizational forms, business models and strategies 3. Combining with other technologies to amplify blockchain’s value creation 4. Supply chain management 5. Security, privacy and compliance 6. Payment and settlement systems PART II OPPORTUNITIES, CHALLENGES, IMPLICATIONS AND THE WAY FORWARD 7. Opportunities, barriers, and enablers of blockchain adoption in organizations 8. Discussion, conclusion, and recommendations Index

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Book SynopsisThis book provides practical insight into how to improve the effectiveness, resilience, and agility of supply chain operation in the public domain. Mark Fagan highlights how supply chains can support public policy goals, and identifies how to create policy that enables this impact and minimizes unintended side effects.

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Book SynopsisThis practical book explains how small-business and enterprise users can replace manual work that takes days with an automated process you can set up in a few hours using Power Automate.

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Book SynopsisThis concise yet comprehensive guide provides an overview of Salesforce architecture for enterprise architects and Salesforce ecosystem architects. Author Paul McCollum, Salesforce Technical Architect at Accenture, provides a roadmap for integrating major elements of the Salesforce ecosystem with planned or existing enterprise architecture.

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Book SynopsisWith this practical book, data engineers and architects, platform engineers, cloud engineers, and software engineers will learn how to use Presto operations at your organization to derive insights on datasets wherever they reside.

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Book SynopsisWith a simple and clear exposition, Breakthroughs in Decision Science and Risk Analysis details recent advances in the theory, methods, and applications of decision and risk analysis that can significantly change and improve how we learn from important practical decisions.Trade Review"Dr. Louis Anthony Cox and 14 contributors have written a valuable text that describes the current state and recent advances in decision and risk analysis. Besides addressing breakthroughs in the psychology and brain science of risky decisions, it also includes methods for deciding what actions to take when information is sparse and useful probabilities cannot be determined." (Ben Rothke, May 2016)Table of ContentsForeword vii Preface ix Contributors xi 1. Introduction: Five Breakthroughs in Decision and Risk Analysis 1Louis Anthony (Tony) Cox, Jr. 2. The Ways We Decide: Reconciling Hearts and Minds 19Edward C. Rosenthal 3. Simulation Optimization: Improving Decisions under Uncertainty 59Marco Better, Fred Glover, and Gary Kochenberger 4. Optimal Learning in Business Decisions 83Ilya O. Ryzhov 5. Using Preference Orderings to Make Quantitative Trade-Offs 123Chen Wang and Vicki M. Bier 6. Causal Analysis and Modeling for Decision and Risk Analysis 149Louis Anthony (Tony) Cox, Jr. Copyrighted Material 7. Making Decisions without Trustworthy Risk Models 189Louis Anthony (Tony) Cox, Jr. 8. Medical Decision-Making: An Application to Sugar-Sweetened Beverages 235Andrea C. Hupman and Ali E. Abbas 9. Electric Power Vulnerability Models: From Protection to Resilience 259Sinan Tas and Vicki M. Bier 10. Outthinking the Terrorists 287Jason Merrick, Philip Leclerc, Hristo Trenkov, and Robert Olsen Index313

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Book SynopsisAn accessible introduction to optimization analysis using spreadsheets Updated and revised, Optimization Modeling with Spreadsheets, Third Edition emphasizes model building skills in optimization analysis. By emphasizing both spreadsheet modeling and optimization tools in the freely available Microsoft Office Excel Solver, the book illustrates how to find solutions to real-world optimization problems without needing additional specialized software. The Third Edition includes many practical applications of optimization models as well as a systematic framework that illuminates the common structures found in many successful models. With focused coverage on linear programming, nonlinear programming, integer programming, and heuristic programming, Optimization Modeling with Spreadsheets, Third Edition features: An emphasis on model building using Excel Solver as well as appendices with additional instructions on more advanced packageTable of ContentsPreface ix 1 Introduction to Spreadsheet Models for Optimization 1 1.1 Elements of a Model 2 1.2 Spreadsheet Models 4 1.3 A Hierarchy for Analysis 7 1.4 Optimization Software 8 1.5 Using Solver 10 Summary 16 Exercises 17 2 Linear Programming: Allocation, Covering, and Blending Models 21 2.1 Linear Models 22 2.1.1 Linear Constraints 24 2.1.2 Formulation 25 2.1.3 Layout 27 2.1.4 Results 28 2.2 Allocation Models 29 2.2.1 The Product Mix Problem 36 2.3 Covering Models 38 2.3.1 The Staff-Scheduling Problem 43 2.4 Blending Models 47 2.5 Modeling Errors in Linear Programming 52 2.5.1 Exceptions 53 2.5.2 Debugging 54 2.5.3 Logic 56 Summary 56 Exercises 57 3 Linear Programming: Network Models 65 3.1 The Transportation Model 66 3.2 The Assignment Model 71 3.3 The Transshipment Model 75 3.4 Features of Special Network Models 78 3.5 Building Network Models with Balance Equations 79 3.6 General Network Models with Yields 84 3.6.1 Models with Yield Losses 84 3.6.2 Models with Yield Gains 86 3.7 General Network Models with Transformed Flows 91 Summary 96 Exercises 96 4 Sensitivity Analysis in Linear Programs 108 4.1 Parameter Analysis in the Transportation Example 109 4.2 Parameter Analysis in the Allocation Example 116 4.3 The Sensitivity Report and the Transportation Example 123 4.4 The Sensitivity Report and the Allocation Example 127 4.5 Degeneracy and Alternative Optima 129 4.6 Patterns in Linear Programming Solutions 133 4.6.1 The Transportation Model 134 4.6.2 The Product Portfolio Model 138 4.6.3 The Investment Model 142 4.6.4 The Allocation Model 144 4.6.5 The Refinery Model 145 Summary 149 Exercises 151 5 Linear Programming: Data Envelopment Analysis 160 5.1 A Graphical Perspective on DEA 162 5.2 An Algebraic Perspective on DEA 166 5.3 A Spreadsheet Model for DEA 168 5.4 Indexing 173 5.5 Reference Sets and HCUs 174 5.6 Assumptions and Limitations of DEA 178 Summary 181 Exercises 181 6 Integer Programming: Binary‐Choice Models 191 6.1 Using Solver with Integer Requirements 193 6.2 The Capital Budgeting Problem 198 6.3 Set Covering 202 6.4 Set Packing 205 6.5 Set Partitioning 208 6.6 Playoff Scheduling 211 6.7 The Algorithm for Solving Integer Programs 215 Summary 220 Exercises 220 7 Integer Programming: Logical Constraints 227 7.1 Simple Logical Constraints: Exclusivity 229 7.2 Linking Constraints: The Fixed Cost Problem 231 7.3 Linking Constraints: The Threshold Level Problem 237 7.4 Linking Constraints: The Facility Location Model 238 7.4.1 Capacitated Version 239 7.4.2 Uncapacitated Version 243 7.5 Disjunctive Constraints: The Machine‐Sequencing Problem 246 7.6 Tour Constraints: The Traveling Salesperson Problem 251 Summary 259 Exercises 260 8 Nonlinear Programming 270 8.1 One‐Variable Models 271 8.1.1 An Inventory Example 273 8.1.2 A Quantity Discount Example 275 8.2 Local Optima and the Search for an Optimum 277 8.3 Two‐Variable Models 280 8.3.1 Curve Fitting 280 8.3.2 Two‐Dimensional Location 283 8.4 Nonlinear Models with Constraints 285 8.4.1 A Pricing Example 286 8.4.2 Sensitivity Analysis for Nonlinear Programs 288 8.4.3 The Portfolio Optimization Model 290 8.5 Linearizations 293 8.5.1 Linearizing the Maximum 294 8.5.2 Linearizing the Absolute Value 296 Summary 299 Exercises 301 9 Heuristic Solutions with the Evolutionary Solver 307 9.1 Features of the Evolutionary Solver 308 9.2 An Illustrative Example: Nonlinear Regression 309 9.3 The Machine‐Sequencing Problem Revisited 317 9.4 The Traveling Salesperson Problem Revisited 319 9.5 Budget Allocation 322 9.6 Two‐Dimensional Location 324 9.7 Line Balancing 327 9.8 Group Assignment 331 Summary 334 Exercises 336 Appendices 1 Supplemental Files and Software 348 A1.1 Supplemental Microsoft® Office Excel® Files 348 A1.2 Analytic Solver Platform for Education Software 348 A1.3 Opensolver Software 349 2 Graphical Methods for Linear Programming 350 A2.1 An Example 350 A2.2 Generalities 355 3 The Simplex Method 357 A3.1 An Example 357 A3.2 Variations of the Algorithm 362 Index 366

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Book SynopsisApply engineering and design principles to revitalize the healthcare delivery system Healthcare Systems Engineering is the first engineering book to cover this emerging field, offering comprehensive coverage of the healthcare system, healthcare delivery, and healthcare systems modeling.Table of ContentsAcknowledgments xi Chapter 1 The Healthcare Delivery System 1 Overview 1 1.1 Healthcare Delivery Components 2 1.2 Major Stakeholders 6 1.3 Global Issues in Health 6 1.4 Drivers for Healthcare Systems 13 Questions and Learning Activities 22 References 23 Chapter 2 Complexity and Systems in Healthcare 25 Overview 25 2.1 Taking a Systems Approach to Healthcare 25 2.2 Complex Adaptive Systems 28 Case Study 2A: Complexity in Chronic Kidney Disease 31 2.3 Systems Thinking and System Dynamics 34 Case Study 2B: Systems Thinking and Causal Loop Diagrams in CKD 40 Case Study 2C: System Dynamics and Stock Flow Diagrams in CKD 45 Questions and Learning Activities 48 References 49 Chapter 3 Patient Flow 53 Overview 53 3.1 Healthcare Settings and Clinical Workflows 53 3.2 Patient Flow through a Hospital 64 3.3 Care Transitions 71 3.4 Process Mapping 75 3.5 Queuing 78 Case Study 3: ED Crowding – A Patient Flow Solution 80 Questions and Learning Activities 83 References 83 Chapter 4 Healthcare Financing 91 Overview 91 4.1 Financing Models for Health Services 91 4.2 Compensation Models for Providers 95 4.3 Cost Allocation and Charges 97 4.4 Capital Budgeting 103 Questions and Learning Activities 107 References 108 Chapter 5 Health Data and Informatics 111 Overview 111 5.1 Healthcare Data 116 5.2 Electronic Health Records 121 5.3 Health Information Exchange 130 5.4 Publicly Reported Healthcare Data 132 Case Study 5: Health Informatics at a Hospital—A 10-Year Journey 136 Questions and Learning Activities 139 References 140 Chapter 6 Lean 141 Overview 141 6.1 Lean Philosophy and Methods 141 6.2 Drivers for Lean Healthcare Systems 143 6.3 A Toolset for Eliminating Wastes 146 6.4 Value Stream Mapping 148 6.5 A3 150 6.6 5S 157 6.7 Kanban 160 6.8 Lean Implementations 164 6.9 Lean Thinking 165 Questions and Learning Activities 166 References 166 Chapter 7 Six Sigma 169 Overview 169 7.1 Six Sigma Philosophy 169 7.2 Six Sigma Quality 170 Case Study 7A: Quantifying Complexity in Translational Research 201 Case Study 7B: Evaluating Collaboration in Translational Research 205 Case Study 7C: Resource Allocation in Translational Research 208 Questions and Learning Activities 210 References 212 Chapter 8 Reliability and Patient Safety 217 Overview 217 8.1 Human Reliability 217 8.2 Errors in Healthcare 218 8.3 Medication Errors 220 8.4 Patient Falls 222 8.5 Human Factors and Ergonomics for Patient Safety 227 Questions and Learning Activities 236 References 237 Chapter 9 Health Analytics 245 Overview 245 9.1 Data Mining 245 Case Study 9A: Predicting Parkinson’s Disease Using Data Mining 251 9.2 Data Visualization 255 Case Study 9B: Data Visualization in Obesity Counseling 269 9.3 Social Network Analysis 271 Case Study 9C: SNA in a Pediatric Intensive Care Unit (PICU) 277 9.4 Data Envelopment Analysis 280 Case Study 9D: Using DEA for Finding Best-in-Class Hospitals in a Network 285 9.5 Multicriteria Decision Making 287 Case Study 9E: Use of GP to Optimize Helicopter Emplacement at Medical Treatment Facilities 291 Questions and Learning Activities 292 References 293 Chapter 10 Capacity Management 297 Overview 297 10.1 Capacity Management Challenges 297 10.2 Managing Nursing Units 299 10.3 Managing Operating Rooms 310 10.4 Managing Diagnostic Units 316 10.5 Nurse Staffing and Scheduling 317 Questions and Learning Activities 320 References 321 Chapter 11 Healthcare Logistics 323 Overview 323 11.1 Facility Location 323 Case Study 11: Location of Federally Qualified Healthcare Centers 337 11.2 Home Healthcare Routing and Scheduling 341 Questions and Learning Activities 347 References 349 Chapter 12 Health Supply Chains 351 Overview 351 12.1 Forecasting Demand 351 12.2 Inventory Control 357 12.3 Healthcare Distribution 363 12.4 Coordinating Activities in the Supply Chain 369 Questions and Learning Activities 375 References 377 Chapter 13 Infection Control 379 Overview 379 13.1 Historical Perspective 379 13.2 Infection Control Classification 381 13.3 Checklists for Infection Control 383 13.4 The Case of Sepsis 385 13.5 Mathematical Modeling of Hospital Infection Control 388 Case Study 13: Impact of Interventions on TB Infection in a Clinic 398 Questions and Learning Activities 402 References 403 Index 405

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Book SynopsisAre you using SAP ERP and eager to unlock the enormous value of its data? With this practical guide, SAP veterans Greg Foss and Paul Modderman show you how to use several data analysis tools to solve interesting problems with your SAP data.

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