Management decision making Books

Book SynopsisWe say that someone has charisma when they can attract, inspire and influence people through their personal qualities. We think that this is a special power some fortunate individuals have that makes them able to affect and influence others at a deep emotional level, to communicate effectively with them and make interpersonal connections. But very few of us understand what charisma really is. It is not widely-applauded magnetism or shallow charm. Rather, it's the deep-rooted powerful charisma that helps people deliver incredible results. This charisma is a learnable skill. It's the result of developing specific behaviours, which are proven to improve not only how people feel about you, but which will help others change their own behaviours and achieve success. Charismatic Leadership will show you how to be a powerful influencer with your peers, your colleagues and your customers. You'll learn why charisma is a vital asset in any organization, understand its essential components, find out how to grow your charismatic presence and discover why you need the companion skills of coaching, problem-solving and empathy. Using charisma effectively helps everyone perform at a high level. This book will show you how.Trade Review"Based on decades of experience as a leader and researching leadership, Kevin Murray has written a powerful book packed with pointers on how each of us can improve our leadership effectiveness through becoming more charismatic in our own, personal way. Charismatic Leadership is a treasure trove of tips, written in a punchy, easy-to-absorb style, that allows the reader to take stock, reflect and experiment with the insights Kevin Murray shares. A book to enjoy!" * Fields Wicker-Miurin OBE, Co-Founder and Partner, Leaders’ Quest *"Charisma is oft regarded as a "you've either got it or you haven't" kind of thing. Kevin Murray's new book shows how everyone can master the skills of charisma to boost their effectiveness, impact and enjoyment at work." * Ann Francke, CEO, Chartered Management Institute *"This book is a great read and is clear, persuasive and authentic. It immediately debunks the popular definition of charisma and replaces it with a framework that is compelling, memorable and practical. It does what great books do - it clarifies and codifies what you thought to be true but couldn't articulate." * Andrew Gardner, Chairman, Medvivo *"Kevin Murray writes my "go to" leadership books and this one is no exception. Charismatic Leadership is packed with great insight and lots of practical examples of how you can inspire those you lead and how to become a better and more charismatic leader. Highly recommended." * Stuart Lancaster, Senior Coach, Leinster Rugby *"This book will set the benchmark for leadership of the future. Its simplicity and clear guidance, married to immense insights and experiences, make this book a powerful tool." * Michael Frohlich, CEO, Ogilvy UK *"Kevin Murray's thoughtful and practical dissection of charisma takes the mystery out of the legend and challenges the reader to find their charisma within. Engaged workforces perform better collectively and are happier individually; they react positively to charismatic leaders, so it's worth finding out how to achieve charismatic leadership by studying this excellent book." * Chris Satterthwaite, Chairman, Access Intelligence *"Many feel that the word "charismatic" isn't a term they could ever apply to themselves. You are either born charismatic or you aren't. Kevin Murray's book shows that charisma is multi-faceted and that we all indeed can be charismatic. At a time when we need leaders who can win hearts and minds and encourage brave thinking and doing, in the face of unprecedented change and uncertainty, this book is timely and important." * Jo Parker, COO, Chime *"Leadership is hard, and Kevin Murray's books always provide a great guide to becoming a better leader. We all know that charisma is a core quality of leadership, but what we may not have known is that charisma can be learned. Kevin Murray tells us how in his latest invaluable guide for managers." * Jeremy Thompson, CEO, Caytoo Sports Marketing Intelligence *"The forensic insights into leadership traits and challenges in this book are hugely impressive, but it is the clear structure that makes it so relevant and practical to anybody playing or seeking a leadership role. Congratulations on another great contribution to management literature." * Nicholas Harvard Taylor, Founder, Harvard Public Relations *Table of Contents Section - ONE: An introduction to charismatic leadership; Chapter - 01: Why you need charisma… and what this book will teach you; Chapter - 02: The five traits of charismatic leaders; Section - TWO: Authenticity; Chapter - 03: How to be a great manager… by managing who you are being; Chapter - 04: Authenticity skill 1 – Practise honesty and integrity; Chapter - 05: Authenticity skill 2 – Have and live a personal mission; Chapter - 06: Authenticity skill 3 – Be more visible, and be visibly committed; Chapter - 07: Authenticity skill 4 – Be more self-aware; Chapter - 08: Authenticity skill 5 – Exercise your humility; Section - THREE: Personal power; Chapter - 09: How to have a more powerful presence; Chapter - 10: Powerful skill 1 – Display a leadership mindset; Chapter - 11: Powerful skill 2 – Be positive and optimistic; Chapter - 12: Powerful skill 3 – Be energetic and passionate; Chapter - 13: Powerful skill 4 – Be assertive; Chapter - 14: Powerful skill 5 – Look and sound the part; Section - FOUR: Warmth; Chapter - 15: How you make people feel determines how they perform; Chapter - 16: Warmth skill 1 – Be more engaging; Chapter - 17: Warmth skill 2 – Be a better, more attentive and empathetic listener; Chapter - 18: Warmth skill 3 – Be more respectful; Chapter - 19: Warmth skill 4 – Be more appreciative; Chapter - 20: Warmth skill 5 – Be more inclusive; Section - FIVE: Drive; Chapter - 21: How a cause can power your charisma; Chapter - 22: Drive skill 1 – Develop and articulate a compelling cause; Chapter - 23: Drive skill 2 – Bring customers into every team meeting and decision; Chapter - 24: Drive skill 3 – Align everyone’s goals to a common vision; Chapter - 25: Drive skill 4 – Deliver autonomy through a freedom framework; Chapter - 26: Drive skill 5 – Develop a culture of continuous improvement; Section - SIX: Persuasiveness; Chapter - 27: How charismatic leaders connect and persuade; Chapter - 28: Persuasiveness skill 1 – Understand and connect with audiences better; Chapter - 29: Persuasiveness skill 2 – Have courageous conversations that enable change; Chapter - 30: Persuasiveness skill 3 – Take a stand with a powerful point of view; Chapter - 31: Persuasiveness skill 4 – Tell stories that change everything; Chapter - 32: Persuasiveness skill 5 – Be a good speaker on stage; Section - SEVEN: Understanding and measuring charisma; Chapter - 33: The chemistry of charisma; Chapter - 34: Why charisma is essential in a digital world; Chapter - 35: The dark side of charisma; Chapter - 36: What’s the shape of your charisma?; Chapter - 37: How to measure your own charisma and determine your shape

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Book SynopsisWe say that someone has charisma when they can attract, inspire and influence people through their personal qualities. We think that this is a special power some fortunate individuals have that makes them able to affect and influence others at a deep emotional level, to communicate effectively with them and make interpersonal connections. But very few of us understand what charisma really is. It is not widely-applauded magnetism or shallow charm. Rather, it's the deep-rooted powerful charisma that helps people deliver incredible results. This charisma is a learnable skill. It's the result of developing specific behaviours, which are proven to improve not only how people feel about you, but which will help others change their own behaviours and achieve success. Charismatic Leadership will show you how to be a powerful influencer with your peers, your colleagues and your customers. You'll learn why charisma is a vital asset in any organization, understand its essential components, find out how to grow your charismatic presence and discover why you need the companion skills of coaching, problem-solving and empathy. Using charisma effectively helps everyone perform at a high level. This book will show you how.Trade Review"Based on decades of experience as a leader and researching leadership, Kevin Murray has written a powerful book packed with pointers on how each of us can improve our leadership effectiveness through becoming more charismatic in our own, personal way. Charismatic Leadership is a treasure trove of tips, written in a punchy, easy-to-absorb style, that allows the reader to take stock, reflect and experiment with the insights Kevin Murray shares. A book to enjoy!" * Fields Wicker-Miurin OBE, Co-Founder and Partner, Leaders’ Quest *"Charisma is oft regarded as a "you've either got it or you haven't" kind of thing. Kevin Murray's new book shows how everyone can master the skills of charisma to boost their effectiveness, impact and enjoyment at work." * Ann Francke, CEO, Chartered Management Institute *"This book is a great read and is clear, persuasive and authentic. It immediately debunks the popular definition of charisma and replaces it with a framework that is compelling, memorable and practical. It does what great books do - it clarifies and codifies what you thought to be true but couldn't articulate." * Andrew Gardner, Chairman, Medvivo *"Kevin Murray writes my "go to" leadership books and this one is no exception. Charismatic Leadership is packed with great insight and lots of practical examples of how you can inspire those you lead and how to become a better and more charismatic leader. Highly recommended." * Stuart Lancaster, Senior Coach, Leinster Rugby *"This book will set the benchmark for leadership of the future. Its simplicity and clear guidance, married to immense insights and experiences, make this book a powerful tool." * Michael Frohlich, CEO, Ogilvy UK *"Kevin Murray's thoughtful and practical dissection of charisma takes the mystery out of the legend and challenges the reader to find their charisma within. Engaged workforces perform better collectively and are happier individually; they react positively to charismatic leaders, so it's worth finding out how to achieve charismatic leadership by studying this excellent book." * Chris Satterthwaite, Chairman, Access Intelligence *"Many feel that the word "charismatic" isn't a term they could ever apply to themselves. You are either born charismatic or you aren't. Kevin Murray's book shows that charisma is multi-faceted and that we all indeed can be charismatic. At a time when we need leaders who can win hearts and minds and encourage brave thinking and doing, in the face of unprecedented change and uncertainty, this book is timely and important." * Jo Parker, COO, Chime *"Leadership is hard, and Kevin Murray's books always provide a great guide to becoming a better leader. We all know that charisma is a core quality of leadership, but what we may not have known is that charisma can be learned. Kevin Murray tells us how in his latest invaluable guide for managers." * Jeremy Thompson, CEO, Caytoo Sports Marketing Intelligence *"The forensic insights into leadership traits and challenges in this book are hugely impressive, but it is the clear structure that makes it so relevant and practical to anybody playing or seeking a leadership role. Congratulations on another great contribution to management literature." * Nicholas Harvard Taylor, Founder, Harvard Public Relations *Table of Contents Section - ONE: An introduction to charismatic leadership; Chapter - 01: Why you need charisma… and what this book will teach you; Chapter - 02: The five traits of charismatic leaders; Section - TWO: Authenticity; Chapter - 03: How to be a great manager… by managing who you are being; Chapter - 04: Authenticity skill 1 – Practise honesty and integrity; Chapter - 05: Authenticity skill 2 – Have and live a personal mission; Chapter - 06: Authenticity skill 3 – Be more visible, and be visibly committed; Chapter - 07: Authenticity skill 4 – Be more self-aware; Chapter - 08: Authenticity skill 5 – Exercise your humility; Section - THREE: Personal power; Chapter - 09: How to have a more powerful presence; Chapter - 10: Powerful skill 1 – Display a leadership mindset; Chapter - 11: Powerful skill 2 – Be positive and optimistic; Chapter - 12: Powerful skill 3 – Be energetic and passionate; Chapter - 13: Powerful skill 4 – Be assertive; Chapter - 14: Powerful skill 5 – Look and sound the part; Section - FOUR: Warmth; Chapter - 15: How you make people feel determines how they perform; Chapter - 16: Warmth skill 1 – Be more engaging; Chapter - 17: Warmth skill 2 – Be a better, more attentive and empathetic listener; Chapter - 18: Warmth skill 3 – Be more respectful; Chapter - 19: Warmth skill 4 – Be more appreciative; Chapter - 20: Warmth skill 5 – Be more inclusive; Section - FIVE: Drive; Chapter - 21: How a cause can power your charisma; Chapter - 22: Drive skill 1 – Develop and articulate a compelling cause; Chapter - 23: Drive skill 2 – Bring customers into every team meeting and decision; Chapter - 24: Drive skill 3 – Align everyone’s goals to a common vision; Chapter - 25: Drive skill 4 – Deliver autonomy through a freedom framework; Chapter - 26: Drive skill 5 – Develop a culture of continuous improvement; Section - SIX: Persuasiveness; Chapter - 27: How charismatic leaders connect and persuade; Chapter - 28: Persuasiveness skill 1 – Understand and connect with audiences better; Chapter - 29: Persuasiveness skill 2 – Have courageous conversations that enable change; Chapter - 30: Persuasiveness skill 3 – Take a stand with a powerful point of view; Chapter - 31: Persuasiveness skill 4 – Tell stories that change everything; Chapter - 32: Persuasiveness skill 5 – Be a good speaker on stage; Section - SEVEN: Understanding and measuring charisma; Chapter - 33: The chemistry of charisma; Chapter - 34: Why charisma is essential in a digital world; Chapter - 35: The dark side of charisma; Chapter - 36: What’s the shape of your charisma?; Chapter - 37: How to measure your own charisma and determine your shape

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Book SynopsisWINNER: Business Book Awards 2022 - Leadership Your biggest asset in leadership is you. How can you expect people to trust and believe in you, if you aren't truthful and don't embrace your whole self at work? There is a need for a new kind of leadership; one that bleeds personality and rings true to employees and customers alike who crave authenticity. You Lead argues that business leaders deliver superior results, communities of engagement both inside and outside of the company and true values-driven success when they are themselves and come across as genuine. Bestselling author, Minter Dial, shows readers how embracing your whole self at work encourages people to also be themselves, seek true fulfilment at work and merge the personal and professional to become true examples of what you stand for. You Lead is a call to arms to leaders to stop pretending to be who they are not, and play on their uniqueness and strengths, to allow people to do the same and develop a culture of authenticity and purpose. With practical advice, real-life stories and a simple framework, this book shows you how you can: - Be yourself, lead by example and merge the professional and personal - Stand for something and allow people to develop true purpose at work - Allow a community to flourish through the right kind of governance model - Radiate your purpose through employees and customers alike for long-term performanceTrade Review"In You Lead, Minter Dial has written a refreshingly original and necessary book on leadership. By helping leaders be themselves - and better versions of themselves, at that - this form of new leadership will help drive not just better engagement, performance and business results; it will also help toward improving another important issue which is mental health and wellbeing in the workplace. A must-read." * Suki Thompson, Founder and Chief Executive Officer, Let’s Reset, Executive Director, Xeim and Chair, Oystercatchers *"You Lead is a STOP PRESS MUST-READ. As Minter Dial points out, the great leaders of tomorrow will be those who know how to be themselves consistently throughout the day, whether it's with the cashier at the local grocer, one's spouse, friend, client, distributor or colleague. You Lead draws out a practical way to be such a leader all the while keenly delivering on results. You Lead is a complete leadership guide." * Nicolas Bordas, Vice-President International, TBWA/Worldwide and Board Member, OMNICOM Europe *"A great read, a real guide for evolving your leadership skills and style using proven strategies while incorporating the new realities of today's rapidly changing business environment. Especially helpful in understanding the impact of the digital revolution and how to master those skills as part of the You Lead philosophy. I highly recommend this to leaders both seasoned and those developing leaders of tomorrow!" * Pat Parenty, Former President, L’Oréal Professional Products Division USA *"I met Minter Dial over a decade ago, during his time at L'Oréal. Over the years, I have met thousands of executives. I've only maintained a friendship with a small few. Minter is one of the few. This book explains why. He is a leader - through and through. Mostly, because he leads himself with excellence. He has humility, courage, a deep sense of empathy for himself, his team members and the customer. Most importantly, he is curious. These are just some of the ingredients that make him great. Those are just some of the ingredients in his excellent new book, You Lead, that will make you great. Times are crazy. They are going to get crazier. You lead!" * Mitch Joel, author of Six Pixels of Separation and CTRL ALT Delete *"Minter Dial brings his considerable professional experience and personal skills to delineate the core principles of management. Excellent counsel as to how to move from intention to execution. A worthy read." * Alan Trefler, Founder and Chief Executive Officer, Pegasystems *"Shakespeare said: to be or not to be, that is the question. Gordon Summer (Sting) answered him a few centuries later: 'Be yourself, no matter what they say'. Minter Dial is an overarching combination between Shakespeare and Sting, a writer and a musician. And you should read that book for sure, AND listen to that book also, one of the most practical and musical I have had in my hands for a decade." * Laurent Choain, Chief of People Education and Culture, Mazars Group *"What am I doing that matters? The answer lies within according to Minter Dial in this inspirational book." * Mark Schaefer, author of Marketing Rebellion *"A thoughtful, honest and well-researched reminder of how important it is to be yourself in business. Both customers and employees gravitate towards those who feel genuine passion about their brand, because it really does show. As Minter Dial says; it is in every business leader's interests to focus on making the world around you a better place, rather than simply thinking about making yourself better off. I couldn't have put it better myself." * Anne Boden, Founder and Chief Executive Officer, Starling Bank *"If Peter Thiel wrote Zero to One for entrepreneurs, Minter Dial has written the Zero to One for leaders. In You Lead, Minter makes a most compelling case for why we should bring our entire selves to work, lead from within and do things that matter." * Sophie Devonshire, author of Superfast and Chief Executive Officer, The Marketing Society *"When we radiate our passions to the world, the relationship we build with our customers becomes more important than the products and services we sell them. You will find these and other often surprising ideas in this little book of big ideas where Minter Dial shares the essence of how to lead both small and large organizations." * David Meerman Scott, WSJ bestselling author of Fanocracy *"Lead is a better verb than it is a noun. Minter Dial's book gives you an actionable blueprint for a new way of looking at leading, starting with yourself." * Ann Handley, WSJ bestselling author and Chief Content Officer, MarketingProfs *"In You Lead, Minter Dial adroitly pulls together how you can bring your full self to work and deliver on results." * Charlene Li, New York Times bestselling author of The Disruption Mindset and Senior Analyst, Altimeter *"The specific, intertwined skills, behaviours and talents to become a more successful leader are described as actionable insights in this idea-packed book to support us in our work. They include apt use of technology, messaging, speed learning, customer-centricity and considerably more. Clearly this author has first-hand knowledge of what he advocates, making it a credible, valuable read." * Kare Anderson, TED speaker and author *"It's about time this book was written. In You Lead, Minter Dial vividly captures a dynamic change in today's society - that our business, government, and educational leaders need to stand up for doing what is right before it becomes an issue. That to be a successful leader in today's world it requires courageously bringing our whole selves to the table: professionally and personally. The result is a passionate call to arms, urging all of us to get in touch with who we are so that we can lead in a way that is true to our life experiences, ethics and values. Dial's new book is undoubtedly one of the most important books written for our times. You'll need two copies!" * Charlene Laidley, Founder, FutureProof: Creating a Gender Equal WorldTM, UN Women Global Champion for Change, and London Tech Week 30 ChangeMaker’s to Watch *"Minter Dial has a way of getting right to the heart of the biggest issues a business leader faces today. He writes in a way that is thought-provoking and challenging. Be warned - when you read You Lead you are going to feel uncomfortable about changes you should have made already. But you'll also be inspired to rethink and adjust your approach. It's one of the few leadership books I've read that refers to the customer as much as the team and the leader themselves." * Diane Young, Co-founder and Chief Executive Officer, The Drum *"When someone asks you to read another leadership book mine tends to be an allergic reaction expecting another lecture on who you should be and little recognition of who you are. So when I saw the fly sheet of You Lead and read "How being yourself makes you a better leader" I was not just pleasantly surprised but intrigued. You Lead is a compelling read for those like me who believe leadership is personal and authenticity is the gateway to discovering the leader in each of us. Read it and you might just learn about yourself on your journey to leadership." * Ronan Dunne, Chief Executive Officer, Verizon Consumer Group *"You Lead by Minter Dial delivers actionable concepts and useful examples of the leadership skills you need to advance in the coming years. Study this valuable book and apply these formulas to supercharge your own leadership practice. Well worth your time!" * Chris Brogan, New York Times and WSJ bestselling author and Founder, StoryLeader™ *Table of Contents Section - PART ONE: Setting the stage: The wake-up call for a new form of leadership; Chapter - 01: It’s a rocky world; Chapter - 02: Got the right governance, Guv’nor?; Chapter - 03: Life is work, too; Section - PART TWO: Merging the personal with the professional; Chapter - 04: CHECK: Your model of leadership; Chapter - 05: Employee-first customer-centricity; Chapter - 06: Making customer-centricity come alive; Section - PART THREE: The challenges and realities of implementation: The personal journey; Chapter - 07: The art of being a leader; Chapter - 08: Leadership in practice; Chapter - 09: Connecting the dots;

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Book SynopsisSHORTLISTED: Business Book Awards 2022 - Leadership Find out what makes great leaders tick, learn what it takes to be credible and read about the things that they'd do differently if they had to do it all again. The Nine Types of Leader introduces some obvious and some not so obvious types of leader through stories, anecdotes and insight garnered from hundreds of encounters with world-class leaders. Featuring interviews with industry titans including Jean-Francois Decaux of JC Decaux, Michael Rapino of Live Nation, Zhang Ruimin of Haier, Gavin Patterson of Salesforce and Isabelle Kocher of Engie, it explores how the leaders of tomorrow will improve their game by borrowing from the very best of the nine types of leader that exist today. Renowned journalist, James Ashton assesses the strengths and weaknesses of each leadership type, highlighting where and when they are best deployed, whilst helping you identify who you are and how you can improve performance. As the world seeks to recover from drastic disruption and uncertainty and the most acute test of leadership in living memory, it projects how future leaders can learn from what has gone before.Trade Review"This is a very well researched and uniquely observed encyclopaedia of leaders and leadership. A must-read for all current and aspiring leaders." * Dame Cilla Snowball, Wellcome Trust Governor, GREAT Private Sector Council Chair and former Group CEO and Group Chairman of AMV BBDO *"Every successful business is the result of successful leadership. However, there are wildly different types of leaders, with different strategies. Different markets, organizational cultures and industries require different leadership. And your own abilities and style determine your own leadership. James Ashton has produced a fresh, thoughtful, modern look at business leadership that will provide key insight to leaderships everywhere." * Reid Hoffman, LinkedIn Co-founder, author of Blitzscaling and host of Masters of Scale podcast *"I've always said life is 50 per cent luck and 50 per cent what you do with it. James Ashton's The Nine Types of Leader captures the luck and actions of CEOs around the world, and then turns it into an opportunity for you to look at what you've been given and use it to shape the leader you will become." * Ajay Banga, Mastercard Executive Chairman *"From interviews with a who's who of global business glitterati, James Ashton's new breakdown of nine types of leader is purposeful, authentic and delivered with his trademark readability." * Stevie Spring, Chairman of the British Council and the mental health charity Mind *"James Ashton has managed to produce a book about leadership that stands out in a busy field and cuts through management waffle. Pin-sharp analysis of the different types of leader, insightful commentary about the many leadership personalities he has interviewed over the years and vivid storytelling. As you read, you can't help but think about the type of leader you are yourself (and secretly hope it's the Human one). A great read - thoroughly enjoyed it." * Rita Clifton, CBE, portfolio chair, non-executive director and author of Love Your Imposter *"Business leaders are peculiar and brave. Few aspire to it; even fewer succeed. James Ashton has shrewdly tabulated his own butterfly collection of this exotic breed. Long on narrative, short on jargon and very entertaining." * Sir Peter Bazalgette, ITV Chairman and former Chair of Arts Council England *"James Ashton has a knack for unpicking how leaders' motivations and methods develop over many years. This book neatly compiles a range of different approaches and suggests where leadership goes next as modern corporations and stakeholder demands evolve." * Gavin Patterson, Salesforce President and Chief Revenue Officer and former Chief Executive of BT Group *"The world needs more great leaders, and James's thoughtful taxonomy points the way towards better leadership. Career-minded executives should pick it up." * Dambisa Moyo, global economist, author, 3M and Chevron Board Director and former Board Director of Barrick Gold and Barclays *"Packed full of fascinating real-world examples of the leaders that James Ashton has spent years researching and interviewing, this entertaining book shows how the different personality traits of leadership can play out in the human beings running some of our biggest businesses." * Chris Hirst, Havas Creative Global Network Chief Executive and author of No Bullsh*t Leadership *"A very readable book about the types of modern business leadership, sprinkled with great personal anecdotes and inside stories. If you only buy one book on leadership this year, make it this one!" * Brian McBride, Trainline Chairman, Standard Life Aberdeen, Wiggle and Kinnevik Non-executive Director, former Chairman of Asos and former Chief Executive of Amazon.co.uk *"A timely book - definitely one for the Davos crowd." * Sarah Sands, former BBC Radio 4 Today programme Editor and former Evening Standard Editor *Table of Contents Section - 00: Introduction; Section - 01: Alphas; Section - 02: Fixers; Section - 03: Sellers; Section - 04: Founders; Section - 05: Scions; Section - 06: Lovers; Section - 07: Campaigners; Section - 08: Diplomats; Section - 09: Humans;

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Book SynopsisWith a state-of-the-art perspective on corporate board decision-making that encourages thinking outside the box, this cutting-edge Research Handbook provides fresh insights on the meaning, value, contribution, quality and purpose of the decision-making of those charged with corporate governance.Expert contributors reflect on what boards decide, what they focus on when making these decisions, and how they endeavour to balance and satisfy diverse stakeholders, organisational, and societal interests. Chapters expand the research field of board decision-making, exploring related issues such as the impact of regulations and guidelines on decision-making quality; behavioural and cognitive factors in judgement formation; decision-making under extreme circumstances; fraud and bias; and independence, competence, ethics and diversity. Thought-provoking and perceptive, the book analyses board decision-making in practice, looking closely at corporate social responsibility, sustainability strategies, and governance best practice.With a broad and global range of case studies, this innovative Research Handbook will prove vital for students and scholars of corporate governance. Providing a comprehensive understanding of what motivates and influences the quality, purpose and rationale of board decision-making and the factors which interfere with good judgement, it will also be a key resource for board directors, policymakers and regulators working in corporate board governance and external audit.Trade Review‘This Handbook provides insightful analyses of the importance of corporate decision-making in different institutional environments around the world. The Handbook also covers decision-making in extreme situations, including but not limited to financial crisis periods. It is a valuable resource for academics and practitioners alike.’ -- Douglas Cumming, DeSantis Distinguished Professor, College of Business, Florida Atlantic University, USTable of ContentsContents: 1. Introduction to the Research Handbook on Corporate Board Decision-Making Oliver Marnet Part I: Board Decision-Making: By Whom, and Who for? 2. Institutions and Corporate Decision Making Geoffrey Wood 3. Board Composition and Decision Making: Who Makes the Decisions? Laura F Spira 4. Liminality, Purpose, and Psychological Ownership: Board Decision Practices as a Route to Stewardship Donald Nordberg 5. Beyond the Listed Company – Meaningful, Appropriate and Relevant Governance in SMEs Leslie Spiers Part II: Governance Best Practice 6. Non-Executive Directors’ Behaviour & Activities, and Firm Performance Vinita Mithani 7. Driving Higher Enterprise Value Through Good Governance Steve Maslin 8. Knowledge, Experience and Measurement for Stakeholder Decision Making: a Historical Case Study Roy Edwards 9. Human Capital Resources Accounting and Firm Value Creation: A Governance and Board Decision Making Perspective Krishanthi Vithana Part III: Board Decision-Making in Practice 10. A Device to Attract the Money? or An Invitation to Partnership? David Weir 11. How Green is Strategic Decision-Making in a ‘Green Company’? Chiharu Narikiyo, Elaine Harris and Moataz Elmassri 12. Corporate Social Responsibility and How the Corporate Sector Should Behave? A Case Study of New Zealand Rashid Zaman and Jia Liu 13. Do Corporate Governance Codes Matter in Africa? Geofry Areneke, Wafa Khlif, Danson Kimani and Teerooven Soobaroyen Part IV: Board Decision-Making in Extreme Situations 14. Nonexecutive Director Influence on Informational Asymmetries in Offshore Financial Centres. Bruce Hearn, Alexander Mohr, Muhammad Khawar and Jaskaran Kaur 15. The Impact of the Audit Committee and Internal Audit Function on Board Decision Making During an Extreme Financial Crisis Khairul Ayuni Mohd Kharuddin and Ilias G Basioudis 16. Cycles of Corporate Fraud: A Behavioural Economics Approach Richard Fairchild and Oliver Marnet Index

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Book SynopsisWhy do organisations decline, and what happens when they do? Strategy and Managed Decline: London Transport 1948-87 is a historical case study looking at how London Transport, a world beater in 1948, declined from being an international exemplar to dilapidation in 30 years. Strategy and Managed Decline considers the inheritance left by the founders of London Transport and subjects their legacy to a strategic and political audit. In three sections, the book examines archival data from the Transport for London (TfL) Archive covering the car revolution, strategic political clashes and the performance of the chairmen to challenge existing theory and extant histories. It offers hypotheses situated in management, leadership, politics and strategy which explain the decades of deterioration followed by a dramatic revival in the late 1980s. Examining the turbulent politics of the long conflict between London Transport, municipal and national government in detail, Strategy and Managed Decline: London Transport 1948-87 offers novel interpretations of events by objectively analysing the strategic stories that politics created about London’s transport. It concludes by asking whether a shift in managerial strategy away from maximising utility and towards cost minimisation caused, or was just coincident with, resurgence and explores what lessons there are for TfL today.Table of ContentsChapter 1. Introduction Chapter 2. Historical Overview 1948-87 Chapter 3. Cars, Innovation and Finance Chapter 4. Decline, Politics and Strategy Chapter 5. After Ashfield: The Post-war Chairmen Chapter 6. Conclusions

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Book SynopsisThis accessible Handbook provides an essential entry point for those with an interest in the increasingly complex subject of financial decision making. It sheds light on new paradigms in society and the ways that new tools from private actors have affected financial decision making. Covering a broad range of key topics in the area, leading researchers summarize the state of the art in their respective areas of expertise, delineating their projections for the future.Chapters cover both more traditional fields, such as regulation and the role of analysts, and emerging fields, such as artificial intelligence, neurofinance and robo-advising. Organized into three sections, the Handbook first deals with the natural and environmental factors that impact financial decision making, before moving on to examine the institutions, frameworks, and tools created for the purpose of aiding the decision-making process. It concludes by looking at financial advisors, household finance and enabling financial decision making.This Handbook will be of great value to scholars and researchers invested in the fields of finance, economic psychology, business management and development. Its comprehensive introduction to current research in accounting and finance alongside multiple topics on technology and decision making will be invaluable for practitioners, policy makers and regulators.Trade Review'With the rise of new kinds of data and approaches, the field of financial decisions is developing very rapidly. This volume provides excellent overviews of these developments with perspectives from leading experts in the field.' -- David Hirshleifer, USC Marshall School of Business, US‘This is an excellent collection of lucidly written articles on recent developments in finance that highlight how the scope of the field is rapidly changing. The book will be a valuable source of information and inspiration for advanced undergraduate and graduate students, and will help draw more people to the field of finance. I will definitely be recommending it to my students.’ -- Sudipto Dasgupta, Chinese University of Hong Kong, Hong Kong SAR, ChinaTable of ContentsContents: PART I INTRODUCTION Financial decision making: an overview 2 Gilles Hilary and David McLean PART II NATURAL AND ENVIRONMENTAL FACTORS THAT IMPACT FINANCIAL DECISION MAKING Part II.1 Natural Factors 1 Limited attention and financial decision-making 17 Alexander Nekrasov, Siew Hong Teoh, and Shijia Wu 2 Seasonality in stock returns and government bond returns 36 Mark J. Kamstra and Lisa A. Kramer 3 Preference for lottery-like securities 63 Turan G. Bali and Quan Wen 4 Neurofinance 91 Elise Payzan-LeNestour Part II.2 Environmental, Social, and Cultural Factors 5 Corporate culture: a review and directions for future research 112 Jillian Grennan and Kai Li 6 Geography and financial decision making 133 Qinghai Wang 7 Language in financial disclosures 154 Natasha Bernhardt, Mandy T. Ellison, Kristina M. Rennekamp, and Brian J. White 8 The impact of word-of-mouth communication on investors’ decisions and asset prices 171 Byoung-Hyoun Hwang 9 The role of media in financial decision-making 192 Kenneth R. Ahern and Joel Peress PART III INSTITUTIONS, FRAMEWORKS, AND TOOLS Part III.1 Institutions 10 Disclosure regulation: past, present, and future 215 S.P. Kothari, Liandong Zhang, and Luo Zuo 11 The audit in a modern economy 235 W. Robert Knechel and Eddie Thomas Part III.2 Frameworks 12 Accounting and prices 256 Steven J. Monahan 13 Managerial accounting and decision-making 277 Satish Joshi and Ranjani Krishnan 14 Social responsibility in business and finance 296 Hao Liang and Tran Bao Phuong Nguyen Part III.3 Tools: Computer-Based Advising 15 Artificial intelligence in financial decision-making 315 Allen H. Huang and Haifeng You 16 IT meets finance: financial decision-making in the digital era 336 Francesco D’Acunto and Alberto G. Rossi PART IV SETTINGS: ADVISORS AND DECISION MAKING 17 Financial analysts 356 Daniel Bradley 18 Household financial decision making 375 Sumit Agarwal and Nithin Mannil 19 Behavioral finance and retirement planning in defined contribution plans 411 Julie Agnew Index 432

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Book SynopsisWhen it comes to international operations of entrepreneurial ventures, more clarification is needed to explore how, why, and under what conditions Small and Mid-size Enterprises (SME’s) decide to take the risk of expanding internationally. This collection of studies presents an understanding of the processes, methods, and approaches towards decision-making in international entrepreneurship. Decision-Making in International Entrepreneurship provides comprehensive insight into what drives small and medium firms to internationalize entrepreneurially. Stressing multidisciplinary methods that support entrepreneurs in their internationalisation decision, the chapters analyse a broad range of statistical methods – regressions, panel data, structural equational modelling – as well as decision-making and optimisation models in both certain and uncertain circumstances. Decision-Making in International Entrepreneurship is essential reading for researchers, scholars, and practitioners looking to synthesise the process of decision-making towards exploiting entrepreneurial opportunities across national borders.Table of ContentsChapter 1. Social Media Usage and Entrepreneurial Opportunity Recognition among Internationalising SMEs; Emmanuel Kusi Appiah Chapter 2. The Perceived ‘Double Disadvantage’ of Gender and Ethnicity: A Capabilities Perspective of Rapidly Internationalising Female Immigrant Entrepreneurs in the UK; Shiv Chaudhry, Dave Crick, and James M. Crick Chapter 3. Decision to Start a New Venture: A Cross-National Study of Social Benefit Systems and Fear of Failure; Kaveh Moghaddam, Thomas Weber, and Amirhossein Maleki Chapter 4. When the Family Travels Abroad. Decision-Making and Practices of International Expansion of a Swiss Family Business in the XIX Century; Giuseppe De Luca and Matteo Landoni Chapter 5. Innovative Decision-Making and Ambiguity: Women Entrepreneurs Exploring Internationalisation Opportunities; Sundas Hussain, Safiya Mukhtar Alshibani, and Amir Daneshvar Chapter 6. Decision-Making in Scaling up Internationalised Start-ups; Faezeh Hanifzadeh, Kambiz Talebi, and Parisa Rasoulian Chapter 7. Entrepreneurial Decision-making and the Hunt for the “Right” Internationalisation Strategy with a State-owned Enterprise; Irina Nikolskaja Roddvik, Birgit Leick, and Runar Gundersen Chapter 8. Unveiling Factors Propelling Start-ups towards Entrepreneurial Internationalisation: A fuzzy Multi-layer Decision-making Approach; Fatemeh Yaftiyan, Marziyeh Rassaf, Mohammadjafar Nikimaleki Borchalouei, and Hamide Ghahremani Chapter 9. Challenges of Footwear Business Internationalisation in Emerging Economies: A Multilayer Sustainable Decision-Making Approach; Babak Zamani Chapter 10. International Entrepreneurship Opportunity Recognition and Prioritisation in the Industrial Sector of Kish Free Zone: A Multi-layer Decision-making Approach; Hasan Boudlaie, Mohammad Hosein Kenarroodi, Razieh Sadraei, and Vahid Jafari-Sadeghi Chapter 11. Prioritising SMEs Internationalisation Practices Considering Their Various Interrelating Barriers: A Sustainability and Resiliency Approach; Ali Zamani Babgohari, Danial Esmaelnezhad, and Mohammadreza Taghizadeh-Yazdi Chapter 12. Toward the Analysis of Industrial Symbiosis Enablers in Small and Medium Enterprises: A Hesitant Fuzzy Approach; Seyyed Mohammadreza Ayazi, Ali Zamani Babgohari, and Mohammadreza Taghizadeh-Yazdi Chapter 13. Employees Should Care: A Hybrid Study of the Internationalisation Destructive Impacts on SMEs’ Human Resources in an Emerging Economy through Multi-Layer Decision Making Model-Psychological Solutions; AliAsghar Abbassi Kamardi and Sina Sarmadi Chapter 14. Investigating the Sustainable Aspect of Food Supply Chain and its Effect on International Entrepreneurship: An Experimental Study in the Free Economic Zone of Mazandaran; Vida Khaledi, Badrosadat Hashemipour, and Sepehr Gheiratmand Chapter 15. Sustainability in the Civil Aviation Industry supply chain based on Attracting International Entrepreneurs: A Case Study of a Civil Aviation Company in Iran; Badrosadat Hashemipour and Sayed-Shakoor Shahidi Chapter 16. How Does Owners' Personality Impact Business Internationalisation in Family SMEs?; Elaheh Heydari, Mojtaba Rezaei, Marco Pironti, and Federico Chmet

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Book SynopsisFeaturing state-of-the-art research from leading academics in technology and organization studies, this timely Research Handbook provides a comprehensive overview of how AI becomes embedded in decision making in organizations, from the initial considerations when implementing AI to the use of such solutions in strategic decision making.

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Book SynopsisRethinking Decision-Making Strategies and Tools: Emerging Research and Opportunities analyses established decision-making tools, and on the necessity to re-arrange and re-evaluate some of them. The authors propose a new matrix with eight quadrants of the dynamic SWOT analysis. The new tool also considers three dimensions: (1) Actual – Potential, (2) Positive – Negative and (3) Internal – External. Applications for this revised matrix are offered in a range of relevant case studies, along with examples from a wide range of industries and firms to illustrate the many dimensions of decision-making tools and theories. Readers will be able to compare, contrast and comprehend whether the ‘decision making strategies and tools’ from different lenses are delivered similarly, or otherwise, in different parts of the world. The text includes an interesting mix of theory, primary research findings, and practice that will appeal to students, academics, and practitioners alike.Table of ContentsPart I. Introduction Chapter 1. Introduction to ‘Rethinking Decision-Making Strategies and Tools: Emerging Research and Opportunities’; Maria Palazzo Part II Chapter 2. Decision-Making Strategies and Tools: State-of-the-Art and Advancement; Maria Palazzo Chapter 3. Barriers, Drivers and Application of Decision-Making Strategies and Tools; Maria Palazzo Chapter 4. The SWOT Analysis: An Evolving Decision-Making Model; Maria Palazzo Part III Chapter 5. The Appnie Model; Alessandra Micozzi Chapter 6. Limix and Bioerg Case Studies; Alessandra Micozzi Part IV. Conclusion Chapter 7. Towards a Conclusion: Do We Still Need Decision-Making Strategies and Tools?; Maria Palazzo

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Book SynopsisThis two-volume collection of key papers by leading scholars provides a comprehensive perspective on the evaluation and performance of risk regulation policies. An analysis of the statistical life provides the basis for an examination of the risk money tradeoffs reflected in individual decisions in the labour, product and housing markets and an investigation of how these concepts can be used to evaluate government regulatory policies, including the newly developed risk-risk analysis approach. The volumes also offer an assessment of the performance of government risk regulations and a comprehensive analysis of the formation of risk beliefs and the role of hazard warnings policies in fostering improved risk decisions.The editors have written an authoritative introduction which presents a review of the selected papers and identifies interesting topics for future research.Trade Review'Major government entities, banking and finance, insurance in particular and manufacturing and distribution entities would get clear value from these two fine reference works. They obviously have a major place in universities and institutions devoted to primary analysis but proffer such a broad field that to discount them may be taking a risk in itself.' -- Geoffrey N. De Lacy, Australian Institute of Company Directors'Kip Viscusi's research has defined the rational economic approach to risk policy for nearly 25 years since his first book on the subject appeared in 1979. The Viscusi-Gayer two-volume set assembles a significant subset of the risk literature relying on the rational economic perspective.' -- V. Kerry Smith, Arizona State University, USTable of ContentsContents: Volume I Acknowledgements Introduction W. Kip Viscusi and Ted Gayer PART I THE VALUE OF LIFE: OVERVIEW AND SURVEYS 1. T.C. Schelling (1968), ‘The Life You Save May Be Your Own’ 2. E.J. Mishan (1971), ‘Evaluation of Life and Limb: A Theoretical Approach’ 3. Richard Zeckhauser (1975), ‘Procedures for Valuing Lives’ 4. Robert S. Smith (1979), ‘Compensating Wage Differentials and Public Policy: A Review’ 5. W. Kip Viscusi and Michael J. Moore (1987), ‘Workers’ Compensation: Wage Effects, Benefit Inadequacies, and the Value of Health Losses’ 6. M.W. Jones-Lee (1991), ‘Altruism and the Value of Other People’s Safety’ 7. W. Kip Viscusi (1993), ‘The Value of Risks to Life and Health’ 8. Magnus Johannesson, Per-Olov Johansson and Richard M. O’Conor (1996), ‘The Value of Private Safety Versus the Value of Public Safety’ 9. Karen E. Jenni and George Loewenstein (1997), ‘Explaining the “Identifiable Victim Effect”’ PART II THE VALUE OF LIFE: LABOR MARKET STUDIES 10. Richard Thaler and Sherwin Rosen (1976), ‘The Value of Saving a Life: Evidence from the Labor Market’ 11. W. Kip Viscusi (1978), ‘Wealth Effects and Earnings Premiums for Job Hazards’ 12. Thomas J. Kniesner and John D. Leeth (1991), ‘Compensating Wage Differentials for Fatal Injury Risk in Australia, Japan, and the United States’ 13. Joni Hersch (1998), ‘Compensating Differentials for Gender-Specific Job Injury Risks’ 14. W. Kip Viscusi and Joni Hersch (2001), ‘Cigarette Smokers as Job Risk Takers’ PART III THE VALUE OF LIFE: PRODUCT AND HOUSING MARKET STUDIES 15. Glenn Blomquist (1979), ‘Value of Life Saving: Implications of Consumption Activity’ 16. Paul R. Portney (1981), ‘Housing Prices, Health Effects, and Valuing Reductions in Risk of Death’ 17. Pauline M. Ippolito and Richard A. Ippolito (1984), ‘Measuring the Value of Life Saving from Consumer Reactions to New Information’ 18. David S. Brookshire, Mark A. Thayer, John Tschirhart and William D. Schulze (1985), ‘A Test of the Expected Utility Model: Evidence from Earthquake Risks’ 19. M.W. Jones-Lee, M. Hammerton and P.R. Philips (1985), ‘The Value of Safety: Results of a National Sample Survey’ 20. V. Kerry Smith and William H. Desvousges (1986), ‘The Value of Avoiding a LULU: Hazardous Waste Disposal Sites’ 21. Scott E. Atkinson and Robert Halvorsen (1990), ‘The Valuation of Risks to Life: Evidence from the Market for Automobiles’ 22. Gary H. McClelland, William D. Schulze and Brian Hurd (1990), ‘The Effect of Risk Beliefs on Property Values: A Case Study of a Hazardous Waste Site’ 23. Mark K. Dreyfus and W. Kip Viscusi (1995), ‘Rates of Time Preference and Consumer Valuations of Automobile Safety and Fuel Efficiency’ 24. Ted Gayer, James T. Hamilton and W. Kip Viscusi (2000), ‘Private Values of Risk Tradeoffs at Superfund Sites: Housing Market Evidence on Learning about Risk’ PART IV DISCOUNTING AND THE QUANTITY OF LIFE 25. Michael J. Moore and W. Kip Viscusi (1988), ‘The Quantity-Adjusted Value of Life’ 26. Sherwin Rosen (1988), ‘The Value of Changes in Life Expectancy’ 27. W. Kip Viscusi and Michael J. Moore (1989), ‘Rates of Time Preference and Valuations of the Duration of Life’ 28. Maureen L. Cropper and Paul R. Portney (1990), ‘Discounting and the Evaluation of Lifesaving Programs’ 29. John K. Horowitz and Richard T. Carson (1990), ‘Discounting Statistical Lives’ Name Index Volume II Acknowledgements An introduction by the editors to both volumes appears in Volume I PART I RISK-RISK ANALYSIS 1. Ralph L. Keeney (1990), ‘Mortality Risks Induced by Economic Expenditures’ 2. Kenneth S. Chapman and Govind Hariharan (1994), ‘Controlling for Causality in the Link from Income to Mortality’ 3. Randall Lutter and John F. Morrall III (1994), ‘Health-Health Analysis: A New Way to Evaluate Health and Safety Regulation’ 4. W. Kip Viscusi (1994), ‘Mortality Effects of Regulatory Costs and Policy Evaluation Criteria’ 5. Randall Lutter, John F. Morrall III and W. Kip Viscusi (1999), ‘The Cost-Per-Life-Saved Cutoff for Safety-Enhancing Regulations’ 6. Ulf-G. Gerdtham and Magnus Johannesson (2002), ‘Do Life-Saving Regulations Save Lives?’ PART II RISK REGULATION: GENERAL ISSUES AND PERFORMANCE 7. John F. Morrall III (1986), ‘A Review of the Record’ 8. Bruce N. Ames, Renae Magaw and Lois Swirsky Gold (1987), ‘Ranking Possible Carcinogenic Hazards’ 9. Tammy O. Tengs, Miriam E. Adams, Joseph S. Pliskin, Dana Gelb Safran, Joanna E. Siegel, Milton C. Weinstein and John D. Graham (1995), ‘Five-Hundred Life-Saving Interventions and Their Cost-Effectiveness’ PART III RISK REGULATION: JOB SAFETY 10. Robert Stewart Smith (1979), ‘The Impact of OSHA Inspections on Manufacturing Injury Rates’ 11. W. Kip Viscusi (1979), ‘The Impact of Occupational Safety and Health Regulation’ 12. John W. Ruser and Robert S. Smith (1988), ‘The Effect of OSHA Records-Check Inspections on Reported Occupational Injuries in Manufacturing Establishments’ 13. John T. Scholz and Wayne B. Gray (1990), ‘OSHA Enforcement and Workplace Injuries: A Behavioral Approach to Risk Assessment’ PART IV RISK REGULATION: PRODUCT SAFETY 14. Sam Peltzman (1975), ‘The Effects of Automobile Safety Regulation’ 15. Richard J. Arnould and Henry Grabowski (1981), ‘Auto Safety Regulation: An Analysis of Market Failure’ 16. W. Kip Viscusi (1985), ‘Consumer Behavior and the Safety Effects of Product Safety Regulation’ 17. Theodore E. Keeler (1994), ‘Highway Safety, Economic Behavior, and Driving Environment’ 18. Steven D. Levitt and Jack Porter (2001), ‘Sample Selection in the Estimation of Air Bag and Seat Belt Effectiveness’ PART V RISK REGULATION: ENVIRONMENT 19. Maureen L. Cropper, William N. Evans, Stephen J. Berardi, Maria M. Ducla-Soares and Paul R. Portney (1992), ‘The Determinants of Pesticide Regulation: A Statistical Analysis of EPA Decision Making’ 20. James T. Hamilton (1995), ‘Testing for Environmental Racism: Prejudice, Profits, Political Power?’ PART VI RISK BELIEFS AND HAZARD WARNINGS 21. Sarah Lichtenstein, Paul Slovic, Baruch Fischhoff, Mark Layman and Barbara Combs (1978), ‘Judged Frequency of Lethal Events’ 22. W. Kip Viscusi and Charles J. O’Connor (1984), ‘Adaptive Responses to Chemical Labeling: Are Workers Bayesian Decision Makers? 23. Colin F. Camerer and Howard Kunreuther (1989), ‘Decision Processes for Low Probability Events: Policy Implications’ 24. W. Kip Viscusi (1990), ‘Do Smokers Underestimate Risks?’ 25. Jin-Tan Liu and Chee-Ruey Hsieh (1995), ‘Risk Perception and Smoking Behavior: Empirical Evidence from Taiwan’ PART VII RISK AMBIGUITY 26. Daniel Ellsberg (1961), ‘Risk, Ambiguity, and the Savage Axioms’ 27. Howard Raiffa (1961), ‘Risk, Ambiguity, and the Savage Axioms: Comment’ 28. Albert L. Nichols and Richard J. Zeckhauser (1986), ‘The Perils of Prudence: How Conservative Risk Assessments Distort Regulation’ 29. Colin Camerer and Martin Weber (1992), ‘Recent Developments in Modeling Preferences: Uncertainty and Ambiguity’ 30. Howard Kunreuther, Robin Hogarth and Jacqueline Meszaros (1993), ‘Insurer Ambiguity and Market Failure’ 31. W. Kip Viscusi (1997), ‘Alarmist Decisions with Divergent Risk Information’ Name Index

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Book SynopsisDr Harryson develops the principle of 'know-who' - first propounded and practised by Japanese companies but now increasingly championed by multinationals. Case studies are used from companies such as Kodak, Ericsson, IBM and Philips to highlight the networking patterns deployed by these companies and to ultimately confirm or deny the relevance of 'know-who' management. The book explains why, in a world where knowledge and intellectual value is widely acknowledged as crucial, companies can achieve both innovativeness and productivity through 'know-who'. By enhancing our understanding of 'know-who' based management of knowledge and innovation, the author suggests new approaches to dealing with the knowledge economy and to solving the paradoxical organizational needs of creative invention and rapid innovation. This approach is based on new networking patterns and new ways of using the results of extra-corporate networking such as: gathering global market intelligence in cooperation with R&D staff internal networks promoting the diffusion of external and internal knowledge aligning R&D staff with marketing and production by internal 'know-who' mechanisms Written by a leading management consultant, the theories discussed will be essential reading for business managers, international scholars and researchers of R&D, innovation and the knowledge economy.Trade Review'Invest your time in reading this thought-stimulating book with very interesting cases on knowledge migration and innovation. This is a practical book inaugurating new bridges to managing a critical emerging organizational shift - the shift from know-how to know-who. It takes us from library and data based approaches to knowledge productivity and knowledge innovation through networking internally as well as externally.' -- Leif Edvinsson, Global Knowledge Nomad, CEO of UNIC-Universal Networking Intellectual Capital, the world's first director of Intellectual Capital, at Skandia in 1991, and Brain of the Year 1998'In my daily work of managing the Innovation Process in a global multi-product organization I frequently experience the challenges of knowledge sharing. I believe that we will be able to go up a gear or even two if we are capable of unleashing the hidden potential of networking to strengthen our internal resources through more external virtual organizations. To improve this process I have found a lot of inspiration and food for thought in the new book by Sigvald Harryson. He makes a thorough analysis of the subject while also presenting plenty of practical examples from leading companies around the world. For the busy executive I particularly recommend chapter 6 for its thought-provoking 'hands on' recommendations.' -- Goran Harrysson, CTO, Tetra Pak International, Lund, Sweden'The acquisition of knowledge for global innovation and profitable growth is probably the most important capability to win the race. The new know-who based networking mechanisms proposed by Sigvald are essential ingredients to make it happen. They also provide a useful framework to successfully integrate newly acquired companies. I therefore warmly recommend this book to any CEO and CTO with strong ambitions to leverage the global sea of technologies and skills to grow their businesses. The examples from successful multinational companies make the reading very enjoyable also for executives who don't own a huge library of business books.' -- Isto Hantila, President and CEO, Ascom Energy Systems, Bern, Switzerland'In today's global economy, knowledge is the most important source of the sustainable competitive advantage for firms. Sigvald Harryson's Managing Know-Who Based Companies provides both a framework and cases of multinational firms to shed new light on the difficult issues in knowledge management. Highly inspiring and enjoyable, I would recommend this book to CEOs and managers who are trying to lead their firms to survive in this knowledge-based economy.’ -- Ikujiro Nonaka, Professor, Graduate School of International Corporate Strategy, Hitotsubashi University, JapanTable of ContentsContents: Preface 1. Introduction and Objectives 2. Know-Who Based R&D Projects 3. Crystallizing Know-Who Based Networking 4. Developing a Model for Know-Who Based Innovation 5. Adding Knowledge Creation for Innovation Performance 6. Taking a Multinetworked Approach to K&I Management Bibliography Index

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Book SynopsisIn this fully revised and updated second edition of the widely acclaimed first volume, Sigvald Harryson provides powerful evidence as to how the most successful innovators are distinguished by their ability to synergistically link external and internal knowledge networks.Based on extensive research with leading global innovators along with ten years of experience in management of knowledge and technology for accelerated innovation, Managing Know-Who Based Companies provides practical guidance regarding how to manage these networks. Important theoretical arguments that advance our thinking about managing knowledge for innovation are also presented. The author studies how individuals and teams who possess the required active empathy and relationship-building skills to function as human knowledge bridges across various centres of excellence, functions and teams - the 'know-who' - are central to successful innovation in the global value networks of today's business environment. This book is recommended reading for CEOs of multinational companies who wish to make better use of the value networks in which they live and do business. It will also be of significant value to CTOs, CKOs and Human Resource Managers interested in new ways to turning both hard technologies and soft human brainpower within and beyond the corporate borders into faster and more powerful innovation.Trade Review'To sustain global leadership, we continually dig both deeper and wider for new sources of knowledge within and beyond Nestle to simultaneously secure product and process innovation. This requires a truly learning organization with entrepreneurial managers who embrace mobility to move from hierarchy to a plasma-type organization and thereby secure seamless innovation. Sigvald Harryson provides an excellent concept to describe why and how we do this in practice.' -- Rupert Gasser, Executive Vice President Corporate Technical Production and R&D, Nestle SA, Switzerland'In today's global economy, knowledge is the most important source of the sustainable competitive advantage for firms. Sigvald Harryson's Managing Know-Who Based Companies provides both a framework and cases of multinational firms to shed new light on the difficult issues in knowledge management. Highly inspiring and enjoyable, I would recommend this book to CEOs and managers who are trying to lead their firms to survive in this knowledge-based economy.' -- Ikujiro Nonaka, Hitotsubashi University, Japan'In this second edition, Sigvald cross-fertilises his groundbreaking academic research with a full update of focussed case-studies on Western companies moving from know-how to know-who. It is a pleasure to invite practitioners and academics alike to read this refreshing and thought-provoking book.' -- From the foreword by Peter Lorange, International Institute for Managment Development, Lausanne, SwitzerlandTable of ContentsContents: Foreword by Peter Lorange Preface 1. Introduction and Objectives 2. Know-Who Based R&D Projects 3. Crystallizing Know-Who Based Networking 4. Developing a Model for Know-Who Based Innovation 5. Adding Knowledge Creation for Innovation Performance 6. Taking a Multinetworked Approach to K&I Management Bibliography Index

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Book SynopsisFast track route to mastering business decision making Covers the key areas of decision making, from decision support systems and global templates to contemplation and implementation Examples and lessons from some of the world's most successful businesses, including Coca Cola and Pepsi Cola, The Valio Group, Best Buy, and Scandic Hotels, and ideas from the smartest thinkers, including Mary Altomare, Mike Aristedes, David L. Cooperrider, Andre L. Delbecq, J. D. Eveland, Brian Hsieh, Don Mankin, Paul Nutt, Daniel Power, and Morris Raker Includes a glossary of key concepts and a comprehensive resources guideTable of ContentsIntroduction to Express Exec Introduction Definition of Terms: What is Decision Making? The Evolution of Decision Making The E-Dimension The Global Dimension The State of the Art In Practice: Success Stories Glossary Resources Ten Steps to Effective Decision Making Frequently Asked Questions (FAQs) Acknowledgements Index

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Book SynopsisThe role of the knowledge activist is to be unreasonable, to identify and combine those small grains of truth that have the potential to become pearls. The Knowledge Activist's Handbook demonstrates through the medium of storytelling how individuals can combine emotion and reflection to create their own knowledge. Victor Newman, Pfizer's Chief Knowledge Officer, attacks the conspiracy of tedium around KM literature. The Knowledge Activist's Handbook is provocative and counter-cultural. It turns ideas on their heads and entertains while telling stories that offer insights and concrete strategies for improving knowledge and its use in any organization. This is a book for busy people who want to cut to the chase and have some fun at the same time. Being a knowledge activist means deciding to make thinking about knowledge a personal activity. The Knowledge Activist's Handbook encourages individuals to consider thinking their own thoughts about knowledge by reflecting on their own experience. Each chapter includes stories from the author's consulting experiences and ends with five immediate action points.Trade Review"…This is a thoroughly entertaining book to read…It is an inspirational title…" (PS Advisor, 1 April 2003) “…essential reading for all corporate learning development and knowledge managers” (Human Resource Management, No.4.9 2004) “…practical and insightful. I commend it to you...“ (Professional Marketing, Vol.12, No.6, February 2005) Table of ContentsIntroduction. 1 Developing Personal Knowledge. Strong Concept. Home-grown or Tinned? Tightrope Walking. Translate, Synthesise, Connect. How To Go on a Dead Cat Hunt. 2 Developing Knowledge Leadership. Smell Coffee, Taste Coffee. Golden Mantra. Homes, Not Pyramids. Rule of Three. Shiplogic. 3 Working with Knowledge. Death by Examination. Goodbye to Knowledge Management. The Knowledge Idiots. Knowledge is Not Power. Trick or Treat? The Bridge. Moments of Truth. Post-It, Cruel Partner, Aspirin and Alien. 4 The Organization vs. Knowledge Management. The Blind Storyteller. Simon Says: Don't Copy. The Elvis Trap. Curse of the Knowledge Princes. Bodybuilding for the Knowledge Organization. The Naked Emperor's Wardrobe. Who Needs Groundhog Day? Pain is the Spur. Your Knowledge or Your Life. The Dunce's Cap. Potemkin Cities. 5 Creative Approaches and Tools. Barefoot Knowledge Management. Predator's Mask. The Eternal Innovating Triangle. Innovating Styles Profile. Dream/Unpack/Engage. 6 Startgame/Endgame . Index.

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Book SynopsisExpressExec is a unique business resource of one hundred books. These books present the best current thinking and span the entire range of contemporary business practice. Each book gives you the key concepts behind the subject and the techniques to implement the ideas effectively, together with lessons from benchmark companies and ideas from the world's smartest thinkers. ExpressExec is organised into ten core subject areas making it easy to find the information you need: 01 Innovation 02 Enterprise 03 Strategy 04 Marketing 05 Finance 06 Operations and Technology 07 Organizations 08 Leading 09 People 10 Life and Work ExpressExec is a perfect learning solution for people who need to master the latest business thinking and practice quickly.Table of ContentsIntroduction to Express Exec Introduction to Risk Management What is Risk Management? The Evolution of Risk Management The E-Dimension The Global Dimension The State of the Art In Practice: Risk Management Success Stories Key Concepts and Thinkers Resources Ten Steps to Making Risk Management Work Frequently Asked Questions (FAQs) Index

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Book SynopsisThousands of brilliant business ideas are launched into the world of work every day. But how can business leaders know which ideas are the ones that will really drive the business full steam ahead? From scientific management to knowledge management and from the agile organization to the virtual organization, Des Dearlove describes each idea, shows how it has been applied practically and gives alternative interpretations and definitions from the sceptics.Table of ContentsIntroduction. Action Learning. Activity-Based Costing. Adhocracy. Agility. Balanced Scorecard. Benchmarking. Boston Matrix. Branding. Broadbanding. Burnout. Channel Management. Core Competencies. Core Values. Crisis Management. Decision Theory. Discounted Cash Flow. Downsizing. E-Commerce. Emotional Intelligence. Employability. Empowerment. Four Ps of Marketing. Game Theory . Hoshin Kanri. Intellectual Capital. Interim Management. Just-in-Time (JIT) (Kanban). Kaizen (Quality Circles). Knowledge Management. Leadership. Lean Production . The Learning Organization. The Managerial Grid. Maslow's Hierarchy of Needs. Matrix Model. Mentoring. Outsourcing. Porter's Five Competitive Forces. The Psychological Contract. Re-Engineering . Relationship Marketing. Scenario Planning. Scientifi c Management. Seven S Framework. The Shamrock Organization. Shareholder Value. Strategic Infl ection Point. Strategic Management. Succession Planning. Supply Chain Management. Team-Working. Theories X and Y (and Z). Thought Leadership. TQM and the Quality Movement. 360-Degree Feedback. Time-Based Competition. The Transnational Corporation. Value Innovation. The Virtual Organization. Appendix. Index.

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Book SynopsisWe all know that the future is uncertain, but rather than make any attempt to actively manage our futures in a consistent way, we tend to make broadbrush assumptions based on common-sense and intuition alone. Successfully managing risk is a primary ingredient for success in a fast-paced environment where we are bombarded by the need to make critical decisions, often with little or no solid facts available and little insight into the likely outcomes. Smart Things to Know About Risk Management, in a step-by-step approach, shows the reader what is risk management and why it matters, the categories of risk, how to achieve the right balance of risk, knowing your risk appetite, how to actively manage your risks and develop a risk culture and techniques, tools and models for managing risk. Case studies are also included. * Perfect for the SMART treatment - this book starts from basics, assumes no prior knowledge and gives a step-by-step approach. * Step-by-step approach. Covers the background to risk and risk management as well as practical application and techniques, tools and models for managing risk. * Written by a highly experienced practitioner with a formidable working knowledge in this area.Table of ContentsIntroduction: You Can't Escape Risk. 1. The Foundations of Risk Management. 2. Categories of Risk. 3. Smart Thinking I: Know Your Risk Appetite. 4. Smart Thinking II: Formalise the Process. 5. Smart Thinking III: Develop a Risk Culture. 6. Smart thinking IV: Learn From Success and Failure. 7. Risk Management and Decision Support. 8. Risk Management and Innovation. 9. Looking Forward to a Risk-free Future? Glossary. Index.

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Book SynopsisKnowledge management is the fast-track route to leveraging the intellectual capital in your organisation. It covers the key areas of knowledge management, from identifying knowledge in an organisation to promoting and facilitating knowledge sharing and innovation. It takes examples and lessons from some of the world's most successful business, including Shell Oil, British Aerospace, Dow Chemical and the World Bank, and ideas from the smartest thinkers, including Peter drucker, Michael Polanyi, and Ikujiro Nonaka. It includes a glossary of key concepts and a comprehensive resources guide. Knowledge management surveys the technology, the strategies and the practice of the subject to give you the expertise you need to act fast.Table of Contents01 Introduction to Knowledge Management. 02 What is Knowledge Management? 03 The Evolution of Knowledge Management. 04 The E-Dimension of Knowledge Management. 05 The Global Dimension of Knowledge Management. 06 The State of the Art of Knowledge Management. 07 Knowledge Management in Practice – Success Storie. 08 Key Concepts and Thinkers in Knowledge Management. 09 Resources for Knowledge Management. 10 Ten Steps to Making Knowledge Management Work. Frequently Asked Questions (FAQs). Acknowledgments. Index.

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Book SynopsisStrategy Express is the fast track route to mastering the essential aspects of strategy. It covers all the fundamentals of successful strategy, from developing a compelling vision to knowing your customers, and from fostering creativity to making it happen. It gives examples and lessons from benchmark companies, including Sony, eBay, Tesco, and Apple, as well as ideas from the smartest thinkers in the strategy field. It includes a glossary of key concepts and a comprehensive resources guide. Strategy Express lays bare a complex and commonly misunderstood subject so you can master the concepts and apply the thinking... fast.Table of Contents01 Introduction to Strategy. 02 Definition of Terms: What is a Strategy? 03 The Evolution of Strategy. 04 The E-Dimension. 05 The Global Dimension. 06 The State of the Art. 07 Strategy in Practice. 08 Key Concepts and Thinkers. 09 Resources. 10 Ten Steps to Making Strategy Work. Frequently Asked Questions (FAQs). About the Authors. Index.

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Book SynopsisModern organizations must constantly adapt to survive in today's rapidly changing environment. A stagnant organization that cannot innovate to meet evolving conditions will eventually find itself no longer competitive in an increasingly complex and technologically sophisticated economy. Innovation and Knowledge Management focuses on three issues critical to success: knowledge management, innovation, and consortia. The author examines the interplay of these factors during a critical four-year period in the operation of the Cancer Information Service (CIS) - a knowledge management organization charged with delivering up-to-date, authoritative information to the public. The forerunner of many other knowledge delivery organizations, CIS was under pressure not only to distribute knowledge but to generate it. A consortium was formed between practitioners within CIS and researchers outside it to explore various innovative intervention strategies. The intersection of knowledge management, innovation and consortial arrangements at CIS provides a unique opportunity to examine no less than the future of organizations. This distinctive study will be of great interest to scholars, students, practitioners and policymakers in the fields of health, communications, knowledge management, information science and management.Table of ContentsContents: Preface 1. Introduction and Overview 2. Levels of Knowledge Management Innovations 3. Organizing for Knowledge Management: The Cancer Information Service 4. Organizing for Knowledge Generation: The Cancer Information Service Research Consortium 5. Organizing Informally for Innovation 6. Comparing Attributes of Knowledge Delivery and Information Technology Innovations 7. Innovation in Knowledge Management Organizations: Lessons Learned Bibliography Index

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Book SynopsisThis volume is the imaginative outcome of several international strategy scholars who have cultivated original research on the broad relationship between strategic capabilities and knowledge transfer at both intra- and inter-organizational levels.This innovative book explores, in depth, the role that strategic capabilities play in facilitating or preventing knowledge transfer in both firm and interfirm environments. As regards the relationships between strategic capabilities and the transfer of knowledge, the research encompasses different levels of analysis (e.g., the firm, the interorganizational network, the industry), different theoretical lenses (e.g., the resource-based view, the knowledge-based view, the evolutionary perspective, transaction cost economics, the cognitive theory) and different methodological stances (conceptual, empirical, case based).Strategic Capabilities and Knowledge Transfer Within and Between Organizations is an illuminating and cohesive book which will appeal to scholars and researchers of management and business strategy as well as practitioners such as managers and consultants.Trade Review'Overall, the chapters in this impressive book advance a strongly dynamic perspective on the relationship of knowledge to competitive advantage. Peter Drucker's famous proposition that knowledge is now the dominant source of competitive advantage stands intact, but this book provides an important gloss on it. Durable advantage (if achievable at all) ultimately depends on strength at the meta-level of organizational knowledge, the knowledge required to manage knowledge effectively. The studies reported here are a valuable platform for future research on this key proposition.' -- From the preface by Sidney G. Winter'This eclectic collection of papers offers specific and in-depth insights on the complex process of intra- and inter-organizational knowledge transfer. Surely a precious vademecum for strategic management scholars that would like to know more about knowledge transfer.' -- Andrea Prencipe, University G. d'Annunzio, Italy and SPRU, University of Sussex, UK'A remarkably insightful collection of contributions, combining the strategy capability and the knowledge creation and sharing perspectives. Very useful reading for the serious scholar.' -- Yves L. Doz, INSEAD, FranceTable of ContentsContents: Foreword by Sidney G. Winter 1. Introduction: Strategic Capabilities and Knowledge Transfer Within and Between Organizations Part I: Strategic Capabilities and Knowledge Transfer: Perspectives from Firm and Industry Heterogeneity 2. Managing Heterogeneity, Allocative Balance, and Behavioral and Technology Concerns in Competitive and Cooperative Inter-firm Relationships 3. Digital Economy and Sustained Competitive Advantage in the Tourism Industry 4. Transferring Organizational Capabilities Across Transient Organizations: Evidence from Hollywood Filmmaking 5. Knowledge Transfer as a Key Process for Firm Learning: The Role of Local Institutions in Industrial Districts Part II: Strategic Capabilities and Knowledge Transfer: Perspectives from Evolution, Learning, and Networks 6. Coupling Combinative and Relational Capabilities in Interorganizational Best Practice Transfer: An Evolutionary Perspective 7. Heuristics and Network Position: A Cognitive and Structural Framework on Innovation 8. Developing Dynamic Capabilities with IT 9. On the Relationship Between Knowledge, Networks, and Local Context Part III: Strategic Capabilities and Knowledge Transfer: Perspectives from Mergers, Acquisitions and Alliances 10. Knowledge Transfer in Mergers and Acquisitions: How Frequent Acquirers Learn to Manage the Integration Process 11. Merger and Acquisition Integration: The Influence of Resources 12. Acquisition Integration at Siemens Mobile Phones: Applying a Resource-based Perspective 13. The Determinants of Inter-Partner Learning in Alliances: An Empirical Study in e-Commerce 14. Deliberate Learning in Corporate Acquisitions: Post-Acquisition Strategies and Integration Capability in US Bank Mergers 15. Beyond this Book: A Proposed Research Agenda Index

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Book SynopsisThis fascinating book aims to provide a deeper understanding of the decision-making processes of entrepreneurs. This is achieved via a comparison of entrepreneurial individuals with different levels of expertise in contexts with varying degrees of potential for entrepreneurial success. This multidisciplinary study is based on entrepreneurship theory and empirical research as well as cognitive psychology. The cognitive perspective provides a link between the entrepreneur and new business creation by focusing on an individual's cognitive behaviour rather than on their personality traits. The essential issues of gathering and application of knowledge and expertise are also addressed: one of the most important implications of the study is that successful entrepreneurial decision-making behaviour can actually be taught and learned. The book concludes, however, that the provision of optimal teaching methods of this decision-making behaviour is a stiff challenge faced by entrepreneurship education.Presenting a novel combination of cognitive psychology and entrepreneurship theory with important practical implications, this book will strongly appeal to those involved in the study of entrepreneurship and cognitive psychology, and business and management. Entrepreneurs themselves will also find much to interest them in this book.Trade Review'The implications of this book are far-reaching. . . the book offers a plethora of research opportunities. . . I thoroughly enjoyed reading this book. It is a well-thought through piece of scholarship that will certainly be of interest to those involved in entrepreneurship research, especially in the area of entrepreneurial cognition. It represents an excellent example of how the theoretical and methodological tools from a well-established discipline can be used to aid our understanding of entrepreneurial phenomena.' -- Deniz Ucbasaran, International Small Business Journal'The book will be of use to anyone having an interest in entrepreneurship within an educational or business context.' -- Economic Outlook and Business ReviewTable of ContentsContents: Foreword by Ronald K. Mitchell 1. Entrepreneurship Research and Decision-Making 2. Decision-Making Research in Cognitive Psychology 3. Entrepreneurial Decision-Making 4. Participants, Tasks and Methods of Analysis 5. Cognitions in Experts and Novices 6. Opportunities Found and Rejected 7. Conclusions and Implications Appendices References Index

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Book SynopsisStrategic choices made by entrepreneurs have major consequences for SME performance. This book explores the factors that influence entrepreneurial strategic decisions using a cognitive theoretical framework.The proposed model, based on a dual processing approach, integrates motivation, emotions and information processing modes and is tested in several empirical studies. The results show the model's potential for furthering interesting research agendas in entrepreneurial cognition research. The authors also reveal that entrepreneurial cognitions can be elicited and represented in the form of cognitive maps. The structural complexity of the cognitive maps (cognitive complexity) is an important prerequisite of effective strategic decisions and is a core concept for the advancement of our knowledge in entrepreneurial cognition. The book is an informed and interesting exploration of entrepreneurial cognition with both theoretical and methodological contributions to this field of research.Entrepreneurial Strategic Decision-Making will be of great interest to undergraduate students and academics in the field of entrepreneurship. Policymakers will learn from this book to understand the distinctions between various types of entrepreneurial decision-makers and the way they make strategic decisions.Trade Review'This book is a commendable source of reference for entrepreneurship researchers. It offers insight into a number of focused research accounts that may assist other researchers in their entrepreneurship research proposals and execution. . . the literature review section will be of particular value to such early scholars of the field. The book is highly recommended for postgraduate entrepreneurship students and would be worthy of filling a space on any active entrepreneurship researcher's bookshelf.' -- David Douglas, International Journal of Entrepreneurial Behaviour and ResearchTable of ContentsContents: Preface 1. Entrepreneurs and Strategic Decisions Patrick A.M. Vermeulen and Petru L. Curseu PART I: OVERVIEW OF THE LITERATURE 2. The Decision-making Entrepreneur: A Literature Review Petra Gibcus, Patrick A.M. Vermeulen and Elissaveta Radulova 3. The Psychology of Entrepreneurial Strategic Decisions Petru L. Curseu, Patrick A.M. Vermeulen and René M. Bakker 4. The Role of Cognitive Complexity in Entrepreneurial Strategic Decision-making Petru L. Curseu PART II: EMPIRICAL STUDIES 5. Strategic Decision-making Processes in SMEs: An Exploratory Study Petru Gibcus and Peter van Hoesel 6. Entrepreneurial Decision Styles and Cognition in SMEs Gerardus J.M. Lucas, Patrick A.M. Vermeulen and Petru L. Curseu 7. Entrepreneurial Decision-makers and the Use of Biases and Heuristics Marijn J.J. de Kort and Patrick A.M. Vermeulen 8. Risk, Uncertainty and Stakeholder Involvement in Entrepreneurial Decision-making Jaap van den Elshout and Patrick A.M. Vermeulen 9. Entrepreneurial Experience and Innovation: The Mediating Role of Cognitive Complexity Petru L. Curseu and Dinie Louwers 10. Social Capital, Cognitive Complexity and the Innovative Performance of SMEs Daniëlle G.W.M. van Gestel 11. Cognitive Complexity, Industry Dynamism and Risk Taking in Entrepreneurial Decision-making Sjoerd Bosgra 12. Conclusions: An Outline of ESDM Research Petru L. Curseu and Patrick A.M. Vermeulen References Index

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Book SynopsisCombinatorial optimization is a multidisciplinary scientific area, lying in the interface of three major scientific domains: mathematics, theoretical computer science and management. The three volumes of the Combinatorial Optimization series aim to cover a wide range of topics in this area. These topics also deal with fundamental notions and approaches as with several classical applications of combinatorial optimization. Concepts of Combinatorial Optimization, is divided into three parts: - On the complexity of combinatorial optimization problems, presenting basics about worst-case and randomized complexity; - Classical solution methods, presenting the two most-known methods for solving hard combinatorial optimization problems, that are Branch-and-Bound and Dynamic Programming; - Elements from mathematical programming, presenting fundamentals from mathematical programming based methods that are in the heart of Operations Research since the origins of this field.Table of ContentsPreface xiii Vangelis Th. Paschos Part I Complexity of Combinatioral Optimization Problems 1 Chapter 1 Basic Concepts in Algorithms and Complexity Theory 3 Vangelis Th. Paschos Chapter 2 Randomized Complexity 21 Jérémy Barbay Part II Classic Solution Methods 39 Chapter 3 Branch-and-Bound Methods 41 Irène Charon and Olivier Hudry Chapter 4 Dynamic Programming 71 Bruno Escoffier and Olivier Spanjaard Part III Elements from Mathematical Programming 101 Chapter 5 Mixed Integer Linear Programming Models for Combinatorial Optimization Problems 103 Frédérico Della Croce Chapter 6 Simplex Algorithms for Linear Programming 135 Frédérico Della Croce and Andrea Grosso Chapter 7 A Survey of Some Linear Programming Methods 157 Pierre Tolla Chapter 8 Quadratic Optimization in 0-1 Variables 189 Alain Billionnet Chapter 9 Column Generation in Integar Linear Programming 235 Irène Loiseau, Alberto Ceselli, Nelson Maculan and Matteo Salani Chapter 10 Polyhedral Approaches 261 Ali Ridha Mahjoub Chapter 11 Constaint Programming 325 Claude Le Pape General Bibliography 339 List of Authors 363 Index 367 Summary of Other Volumes in the Series 371

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Book SynopsisCombinatorial optimization is a multidisciplinary scientific area, lying in the interface of three major scientific domains: mathematics, theoretical computer science and management. The three volumes of the Combinatorial Optimization series aim to cover a wide range of topics in this area. These topics also deal with fundamental notions and approaches as with several classical applications of combinatorial optimization. Concepts of Combinatorial Optimization, is divided into three parts: - On the complexity of combinatorial optimization problems, presenting basics about worst-case and randomized complexity; - Classical solution methods, presenting the two most-known methods for solving hard combinatorial optimization problems, that are Branch-and-Bound and Dynamic Programming; - Elements from mathematical programming, presenting fundamentals from mathematical programming based methods that are in the heart of Operations Research since the origins of this field.Table of ContentsPreface xiii Chapter 1 Airline Crew Pairing Optimization 1 Laurent Alfandari and Anass Nagih Chapter 2 The Task Allocation Problem 23 Moaiz Ben Dhaou and Didier Fayard Chapter 3 A Comparison of Some Valid Inequality Generation Methods for General 0-1 Problems 49 Pierre Bonami and Michel Minoux Chapter 4 Production Planning 73 Nadia Brauner, Gerd Finke and Maurice Queyranne Chapter 5 Operations Research and Goods Transportation 111 Teodor Gabriel Crainic and Frédéric Semet Chapter 6 Optimization Models for Transportation Systems Planning 177 Teodor Gabriel Crainic and Michael Florian Chapter 7 A Model for the Design of a Minimum-cost Telecomminications Network 209 Marc Demange, Cécile Murat, Vangelis Th. Paschos and Sophie Toulouse Chapter 8 Parallel Combinatorial Optimization 225 Van-Dat Cung, Bertrand Le Cun and Catherine Roucairol Chapter 9 Network Design Problems: Fundamental Methods 253 Alain Quilliot Chapter 10 Network Design Problems: Models and Applications 291 Alain Quilliot Chapter 11 Multicriteria Task Allocation to Heterogenous Processors with Capacity and Mutual Exclusion Constraints 327 Bernard Roy and Roman Slowinski General Bibliography 365 List of Authors 401 Index 405 Summary of Other Volumes in the Series 409

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Book SynopsisEconomic players must often choose between several strategic options in a fierce competitive environment where interactions with competitors make decisions particularly complex. Game theory offers useful insights to choose an optimal decision or at least a basis for making rational decision given the constraints of the stakeholders' environment. In presenting the concepts and the logical structure of the reasoning offered by game theory and their applications, the book explains the rational process of decision making in the framework of firm management and market competition. By avoiding the usual complexity of presentation often due to mathematical formalism, the book proposes a reflection and practical insights of game theory for practitioners (managers, strategists) and social, managerial and economic researchers. The book will expose both general teachings and a comprehensive analysis applied to specific case studies of various sectors of the economy.Table of ContentsIntroduction ix Chapter 1. Game Theory and Strategic Management 1 1.1. Game theory and strategic management: semantic and/or conceptual convergences? 1 1.2. The current position of game theory in strategic management 7 1.2.1. Game theory and the school of positioning 7 1.2.2. Growing interest for game theory 13 1.3. The theoretical determinants of coopetition: borrowed from game theory 16 1.3.1. The origin of coopetition 16 1.3.2. Coopetitive practices 18 1.3.3. Mechanisms of value creation in the value network (value net) 21 1.4. Conclusion 25 Chapter 2. From Static Games to Dynamic Approaches 27 2.1. Introduction 27 2.2. Strategies and solution concepts: static games 28 2.2.1. Decentralized concepts 28 2.2.2. Maximin and Minimax solutions or the search for a new level of security 41 2.3. Process of dynamic decisions: solutions concepts 44 2.3.1. “Non-cooperative collusion” or “tacit collusion” 45 2.3.2. Sequential games 56 2.4. Conclusion 69 Chapter 3. Coalitions Formation 71 3.1. Introduction 71 3.2. The notion of a coalition and the cooperative approach 73 3.3. Emergence of cooperation: from collective rationality to individual rationality 84 3.3.1. Some illustrations 84 3.3.2. Emergence of cooperation 86 3.4. A simple conceptual frame of analysis for cooperation: notions of internal and external stability of a coalition 90 3.4.1. The concept of stability as a basic property of cooperation 92 3.4.2. The stability as an equilibrium property of a game 93 3.4.3. Examples 96 3.4.4. The role of heterogeneities 99 3.4.5. R&D in a context of asymmetrical firms 103 3.5. Conclusion 105 Chapter 4. Application 1: Dieselgate 107 4.1. Introduction 107 4.2. Storytelling: for those who missed the beginning 108 4.3. Presentation of the facts and strategic reading 110 4.4. The strategic variables and the associated game 115 4.4.1. The rules of the game 116 4.4.2. Payoff 121 4.5. Game resolution and strategic analysis 123 4.5.1. Perfect equilibrium of the game where fraud is deterred 125 4.5.2. Perfect equilibrium with the firm committing fraud 128 4.6. Conclusion 134 Chapter 5. Application 2: Emergence of Food Safety Standards 137 5.1. Introduction 137 5.2. The game 140 5.3. Nash equilibrium 145 5.4. Conclusion 154 Chapter 6. Application 3: Petrol Stations 157 6.1. Introduction: price structure of a multi-store firm and fragilization of isolated competitors 157 6.2. The facts 157 6.3. Strategic management questions 161 6.4. The game 163 6.5. Price structure in the event of collusion 165 6.6. Price war threat and game equilibrium 171 6.7 Game equilibrium within a time horizon 173 6.8. Conclusion 177 Chapter 7. Application 4: HD-DVD versus Blu-ray 181 7.1. Introduction: individual strategies and collective dynamics 181 7.2. Constitution of HD-DVD and Blu-ray consortiums 182 7.3. Definition of the game 186 7.4. Numerical application 191 7.5. Conclusion 195 Conclusion 199 Appendices 203 Appendix 1 205 Appendix 2 231 Bibliography 239 Index 259

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Book SynopsisManagerial Decision Making is an essential and insightful title that brings together classic articles on the subject of behavioral decision research. Professor Don Moore has selected the seminal articles that are the cornerstone of a discipline that has exploded in both productivity and influence. It covers Herbert Simon's groundbreaking work on bounded rationality, as well as important papers on anchoring, the bias of framing, the problem of overconfidence, the preference for fairness, emotional influences and the strengths and weaknesses of human intuitive judgement. This research review will appeal to a wide readership as decision research plays an important role in such diverse areas as business, marketing, law, finance, medicine and public policy.Table of ContentsContents: Acknowledgements Introduction Don A. Moore PART I BOUNDED RATIONALITY 1. Herbert A. Simon (1955), ‘A Behavioral Model of Rational Choice’ 2. Herbert A. Simon (1959), ‘Theories of Decision-Making in Economics and Behavioral Science’ 3. Dan Ariely, George Loewenstein and Drazen Prelec (2003), ‘“Coherent Arbitrariness”: Stable Demand Curves Without Stable Preferences’ 4. Daniel Kahneman (2003), ‘Maps of Bounded Rationality: Psychology for Behavioral Economics’ PART II ANCHORING 5. Amos Tversky and Daniel Kahneman (1974), ‘Judgment Under Uncertainty: Heuristics and Biases’ 6. Thomas Mussweiler, Fritz Strack and Tim Pfeiffer (2000), ‘Overcoming the Inevitable Anchoring Effect: Considering the Opposite Compensates for Selective Accessibility’ 7. Nicholas Epley and Thomas Gilovich (2001), ‘Putting Adjustment Back in the Anchoring and Adjustment Heuristic: Differential Processing of Self-Generated and Experimenter-Provided Anchors’ PART III FRAMING 8. Daniel Kahneman and Amos Tversky (1979), ‘Prospect Theory: An Analysis of Decision Under Risk’ 9. Daniel Kahneman, Jack L. Knetsch and Richard H. Thaler (1990), ‘Experimental Tests of the Endowment Effect and the Coase Theorem’ 10. Shlomo Benartzi and Richard H. Thaler (1995), ‘Myopic Loss Aversion and the Equity Premium Puzzle’ 11. Eric J. Johnson and Daniel Goldstein (2003), ‘Do Defaults Save Lives?’ PART IV OVERCONFIDENCE 12. Sarah Lichtenstein and Baruch Fischhoff (1977), ‘Do Those Who Know More Also Know More About How Much They Know’ 13. Colin Camerer and Dan Lovallo (1999), ‘Overconfidence and Excess Entry: An Experimental Approach’ 14. Richard A. Block and David R. Harper (1991), ‘Overconfidence in Estimation: Testing the Anchoring-and-Adjustment Hypothesis’ 15. Don A. Moore (2007), ‘Not So Above Average After All: When People Believe They are Worse Than Average and its Implications for Theories of Bias in Social Comparison’ PART V FAIRNESS 16. Daniel Kahneman, Jack L. Knetsch and Richard H. Thaler (1986), ‘Fairness as a Constraint on Profit Seeking: Entitlements in the Market’ 17. Matthew Rabin (1993), ‘Incorporating Fairness into Game Theory and Economics’ 18. David M. Messick and Keith P. Sentis (1979), ‘Fairness and Preference’ 19. Linda Babcock, George Loewenstein, Samuel Issacharoff and Colin Camerer (1995), ‘Biased Judgements of Fairness in Bargaining’ 20. Ernst Fehr and Urs Fischbacher (2004), ‘Social Norms and Human Cooperation’ PART VI EMOTIONAL INFLUENCES ON DECISION MAKING 21. George Loewenstein (1996), ‘Out of Control: Visceral Influences on Behavior’ 22. Jennifer S. Lerner and Dacher Keltner (2000), ‘Beyond Valence: Toward a Model of Emotion-specific Influences on Judgement and Choice’ 23. Jonathan Haidt (2007), ‘The New Synthesis in Moral Psychology’ 24. Shane Frederick, George Loewenstein and Ted O’Donoghue (2002), ‘Time Discounting and Time Preference: A Critical Review’ 25. Jennifer S. Lerner, Deborah A. Small and George Loewenstein (2004), ‘Heart Strings and Purse Strings: Carryover Effects of Emotions on Economic Decisions’ PART VII INTUITIVE JUDGEMENT 26. Timothy D. Wilson (1994), ‘The Proper Protocol: Validity and Completeness of Verbal Reports’ 27. Barry M. Staw (1976), ‘Knee-Deep in the Big Muddy: A Study of Escalating Commitment to a Chosen Course of Action’ 28. Robyn M. Dawes, David Faust and Paul E. Meehl (1989), ‘Clinical Versus Actuarial Judgement’ 29. Timothy D. Wilson, Douglas J. Lisle, Jonathan W. Schooler, Sara D. Hodges, Kristen J. Klaaren and Suzanne J. LaFleur (1993), ‘Introspecting About Reasons Can Reduce Post-Choice Satisfaction’ 30. Brian A. Nosek, Frederick L. Smyth, Jeffrey J. Hansen, Thierry Devos, Nicole M. Lindner, Kate A. Ranganath, Colin Tucker Smith, Kristina R. Olson, Dolly Chugh, Anthony G. Greenwald and Mahzarin R. Banaji (2007), ‘Pervasiveness and Correlates of Implicit Attitudes and Stereotypes’ 31. Ap Dijksterhuis, Maarten W. Bos, Loran F. Nordgren and Rick B. van Baaren (2006), ‘On Making the Right Choice: The Deliberation-Without-Attention Effect’ 32. John W. Payne, Adriana Samper, James R. Bettman and Mary Frances Luce (2008), ‘Boundary Conditions on Unconscious Thought in Complex Decision Making’ 33. Jennifer A. Whitson and Adam D. Galinsky (2008), ‘Lacking Control Increases Illusory Pattern Perception’

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Book SynopsisStrategic choices made by entrepreneurs have major consequences for SME performance. This book explores the factors that influence entrepreneurial strategic decisions using a cognitive theoretical framework.The proposed model, based on a dual processing approach, integrates motivation, emotions and information processing modes and is tested in several empirical studies. The results show the model's potential for furthering interesting research agendas in entrepreneurial cognition research. The authors also reveal that entrepreneurial cognitions can be elicited and represented in the form of cognitive maps. The structural complexity of the cognitive maps (cognitive complexity) is an important prerequisite of effective strategic decisions and is a core concept for the advancement of our knowledge in entrepreneurial cognition. The book is an informed and interesting exploration of entrepreneurial cognition with both theoretical and methodological contributions to this field of research.Entrepreneurial Strategic Decision-Making will be of great interest to undergraduate students and academics in the field of entrepreneurship. Policymakers will learn from this book to understand the distinctions between various types of entrepreneurial decision-makers and the way they make strategic decisions.Trade Review'This book is a commendable source of reference for entrepreneurship researchers. It offers insight into a number of focused research accounts that may assist other researchers in their entrepreneurship research proposals and execution. . . the literature review section will be of particular value to such early scholars of the field. The book is highly recommended for postgraduate entrepreneurship students and would be worthy of filling a space on any active entrepreneurship researcher's bookshelf.' -- David Douglas, International Journal of Entrepreneurial Behaviour and ResearchTable of ContentsContents: Preface 1. Entrepreneurs and Strategic Decisions Patrick A.M. Vermeulen and Petru L. Curseu PART I: OVERVIEW OF THE LITERATURE 2. The Decision-making Entrepreneur: A Literature Review Petra Gibcus, Patrick A.M. Vermeulen and Elissaveta Radulova 3. The Psychology of Entrepreneurial Strategic Decisions Petru L. Curseu, Patrick A.M. Vermeulen and René M. Bakker 4. The Role of Cognitive Complexity in Entrepreneurial Strategic Decision-making Petru L. Curseu PART II: EMPIRICAL STUDIES 5. Strategic Decision-making Processes in SMEs: An Exploratory Study Petru Gibcus and Peter van Hoesel 6. Entrepreneurial Decision Styles and Cognition in SMEs Gerardus J.M. Lucas, Patrick A.M. Vermeulen and Petru L. Curseu 7. Entrepreneurial Decision-makers and the Use of Biases and Heuristics Marijn J.J. de Kort and Patrick A.M. Vermeulen 8. Risk, Uncertainty and Stakeholder Involvement in Entrepreneurial Decision-making Jaap van den Elshout and Patrick A.M. Vermeulen 9. Entrepreneurial Experience and Innovation: The Mediating Role of Cognitive Complexity Petru L. Curseu and Dinie Louwers 10. Social Capital, Cognitive Complexity and the Innovative Performance of SMEs Daniëlle G.W.M. van Gestel 11. Cognitive Complexity, Industry Dynamism and Risk Taking in Entrepreneurial Decision-making Sjoerd Bosgra 12. Conclusions: An Outline of ESDM Research Petru L. Curseu and Patrick A.M. Vermeulen References Index

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Book SynopsisUntil recently, 'Subjective Expected Utility Theory' was accepted within the economics profession as the theory of rational decision-making under risk and under certainty. However, its pre-eminence in recent years has been undermined as a consequence of a flood of experimental evidence casting doubt on its descriptive accuracy. This book documents the theoretical reconstruction of the theory of decision-making in the aftermath of this flood. It is divided into three parts and contains the key papers introducing and describing new theories of decision under risk, new theories of decision under uncertainty and new theories of dynamic decision-making.Trade Review'. . . the selection of papers is comprehensive, containing both the expected classics and more obscure articles. . . the editor provides an introduction which is a useful route map through the collection.' -- Hugh Gravelle, The Economic JournalTable of ContentsContents: Volume I: Acknowledgements Introduction Part I: Risk Name Index • Volume II: Acknowledgements Part II: Uncertainty and Dynamics Index

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Book SynopsisGary Gastineau and Mark Kritzman team up once again for the third edition of this classic reference tool designed for financial analysts and managers. Anyone involved in financial risk management must have a proper understanding of the words, terms, and phrases used in this fast paced field-and Dictionary of Financial Risk Management clearly provides that understanding. Risk management terminology is a part of almost any financial operation, including cash, forwards/futures, swaps, options-and is found in many disciplines: probability and statistics, tax and financial accounting, and law. The vocabulary of the risk manager continues to expand with the creation of new products and new concepts. This volume carefully defines and illustrates all the words and phrases that financial professionals need to know and understand. The Dictionary of Financial Risk Management includes listings of common acronyms, profit/loss diagrams of new financial instruments, and extensive coverage of derivatives and quantitative techniques. This invaluable reference guide provides comprehensive definitions of the key terms and concepts that many financial professionals need to know on a day-to-day basis.Table of ContentsPreface. Acknowledgments. The Essentials of Financial Risk Management. Dictionary Listings. Appendix. Greek Alphabet. Selected Currency Symbols. Debt Ratings.

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Book SynopsisFaced with constant changes in consumer behavior, marketers are seeking various tools to promote and market their brands. Among those tools, the most impactful is consumer-generated content (CGC). CGC is viewed as a consumer vote of confidence, which is a form of social proof. CGC allows consumers to be involved with the company's marketing strategy. Brands and companies have enabled consumers to be producers of original content, co-creators for an existing brand, and curators for trending ideas in the consumer market.The author explains why it is even more important today that brands need consumer voices to advocate their brands. In this lively and practical book, she uses theories to explain consumer psychology and offers practical examples of which social media platforms are conducive to CGC and why. In addition, she explains how consumers use CGC in different countries, the importance of influencer marketing, and ultimately teaches the strategy of using CGC effectively.

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Book SynopsisBusiness analytics has grown to be a key topic in business curricula, and there is a need for stronger quantitative skills and understanding of fundamental concepts. This book is intended to present key concepts related to quantitative analysis in business. It is targeted to business students, undergraduate and graduate, taking an introductory core course. Topics covered include knowledge management, visualization, sampling and hypothesis testing, regression (simple, multiple, and logistic), as well as optimization modeling. It concludes with a brief overview of data mining. Concepts are demonstrated with worked examples.

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Book SynopsisQualitative research manages the fundamental challenge in interpreting the complexities associated with consumer behavior, particularly in large diversified marketplace and guides managers towards understanding consumers. This book discusses qualitative research modeling and new approaches of qualitative data collection, interpretation of results, reporting, and deriving managerial implications.Discussions in the book present new insights on conducting and applying qualitative market research and emphasizes on the application of qualitative research in consumer-centric companies. The book argues that companies need to consider a broader perspective of marketing research to support marketing decisions derived by understanding consumer behavior using qualitative research methodology.

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Book SynopsisProject portfolio management (PfM) is a critically important discipline, which organizations must embrace in order to extract the maximum value from their project investments. Essentially, PfM can be defined as the translation of strategy and organizational objectives into projects, programs, and operations (portfolio components); the allocation of resources to portfolio components according to organizational priorities; alignment of components to one or more organizational objectives and the management and control of these components in order to achieve organizational objectives and benefits.The interest and contribution to the body of knowledge in project portfolio management has been growing significantly in recent years, however, a particular area of concern is the decision-making, during the management of the portfolio, regarding which portfolio components to accelerate, suspend, or terminate. Failing to determine how the individual and cumulative components of a portfolio contribute to an organization’s strategic objectives leads to poorly informed decisions that negate the positive effect that a sound understanding of project portfolio management could have in an organization. The focus of this book is aimed at providing a mechanism to determine the individual and cumulative contribution of portfolio components to strategic objectives so that the right decisions can be made regarding those components.

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Book SynopsisSurvey research is a powerful tool to help understand how and why individuals behave the way they do. Properly conducted, surveys can provide accurate insights into areas such as attitudes, opinions, motivations, and values, which serve as the drivers of individual behavior.This two-volume book is intended to introduce fundamentals of good survey research to students and practitioners of the survey process as well as end-users of survey information. This second volume focuses on carrying out a survey— including how to formulate survey questions, steps that researchers must use when conducting the survey, and impacts of rapidly changing technology on survey design and execution. The authors conclude with an important, but often neglected aspect of surveys—the presentation of results in different formats appropriate to different audiences.

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Book SynopsisThe importance of data doesn't need an introduction or a fancy pitch deck. Data plays a critical role in helping companies to better understand their users, beat out their competitors and breakthrough their growth targets. However, despite significant investments in their data, most organizations struggle to get much value from it. According to Forrester, only 38% of senior executives and decision-makers “have a high level of confidence in their customer insights and only 33% trust the analytics they generate from their business operations.” This reflects the real world that I have experienced. In this book, I will help readers formulate an analytics strategy that works in the real world, show them how to think about KPIs and help them tackle the problems they are bound to come across as they try to use data to make better decisions. The overall goal of this book is to help readers find actionable insights within their data. For example, I helped one client use data to discover a bug that was preventing over 50% of their users from actually using their product. Another client realized that one of their marketing channels was driving 80% of their sales and were able to decrease their marketing costs by optimizing their campaigns around this channel. These are the types of insights that will be available to all readers after going through this book.

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Book SynopsisThere was a time when crises on college and university campuses were relatively rare. Much has changed, and it has changed quite rapidly. Rather than being isolated incidents requiring the sole attention of presidents, chancellors, or communication professionals, the proliferation of crises across campuses means that crisis leadership has now become fundamental to the work of university personnel across levels, disciplines, and institutions. Drawing upon the findings of forty interviews with senior leaders from ten major research universities across the United States and a content analysis of over one thousand articles from a variety of news outlets, Crisis Leadership in Higher Education presents a theory-informed framework for academic and administrative leaders who must navigate the institutional and environmental crises that are most germane to institutions of higher education. The perspectives offered in this book remind us that it is in the chaos and uncertainty of crisis that leadership becomes most visible and most critical.Trade Review“In this time of rapid change in higher education, it is incumbent upon every academic leader to know how to act effectively in a crisis. Sound crisis leadership saves careers, keeps academic institutions from being weakened or destroyed, and helps protects the students those institutions serve. I believe that every administrator and faculty leader should be acquainted with the ideas presented in Crisis Leadership in Higher Education: Theory and Practice and be prepared to adopt the framework it presents as a means of preserving the integrity of their universities, colleges, and programs.” -- Jeffrey L. Buller * author of The Essential Academic Dean or Provost: A Comprehensive Desk Reference *"If ever there was a book for its time, Crisis in Higher Education: Theory and Practice by Ralph Gigliotti is it. The crises befalling higher education today are coming fast and furious, and the demands placed upon academic leaders are numerous. Crisis management requires a highly coordinated effort, a heightened sensitivity to context, serving the needs of multiple constituencies, and seamless execution. Dr. Gigliotti’s book is a rich study of the most current academic crises, a practical exploration of the lessons learned, and a competencies scorecard that is a valuable tool. Although leadership in higher education has historically been a neglected area of research, Ralph Gigliotti admirably steps in to fill that gap. This book is a must read for leadership scholars and academic practitioners alike." -- Gail T. Fairhurst * author of The Power of Framing: Creating the Language of Leadership *“The issue of crisis communication is vital in today's historical moment. Crisis Leadership in Higher Education is unlike any book I’ve ever seen, blending the voices of administrators with the literature on crisis in order to offer insights that will be valuable to the community of academic administrators.” -- Janie Harden Fritz, Ph.D., author of Professional Civility * editor of Journal of the Association for Communication Administration *"Read this book. Now. If you wait until you need it to address a crisis, you may end up finding yourself with lots of unintended time to read it and to consider options that might have led to better outcomes." -- Robin Kaler * Associate Chancellor for Public Affairs, University of Illinois at Urbana-Champaign *"When a college or university is plunged into crisis—whether by deeds of its own making or by circumstances beyond its control—the very future of the institution may seem to hang in the balance and the quality of its leadership is tested as never before. Drawing masterfully upon interviews with forty senior leaders from major research universities and upon an exhaustive survey of news stories, Ralph Gigliotti has given us both a path-breaking analysis of higher education crises and a remarkably insightful guide to surviving and surmounting them." -- President Emeritus and Distinguished Professor of History and Education, Rutgers University * Richard McCormick, Ph.D. *"Selected New Books on Higher Education" compiled by Ki-Jana Deadwyler and Ruth Hammond https://www.chronicle.com/article/Selected-New-Books-on-Higher/247370 * Chronicle of Higher Education *"The Best Way to Prepare for Disaster: Crisis Leadership and Higher Ed" interview with Ralph Gigliotti https://evolllution.com/managing-institution/operations_efficiency/the-best-way-to-prepare-for-disaster-crisis-leadership-and-higher-ed/ * The Evolllution *"Crisis Leadership and the Higher Education Response to the COVID-19 Outbreak" by Ralph Gigliotti https://evolllution.com/managing-institution/operations_efficiency/crisis-leadership-and-the-higher-education-response-to-the-covid-19-outbreak/ * The Evolllution *"This book offers something for everyone. The interview data from senior-level higher education administrators creates a certain intimacy. The real-life case studies and crisis headlines convey real urgency facing crisis leaders. The literature review and content analysis of crisis articles give credit to the relationship between scholarship and practice. With the end-of-chapter exercises, opportunities are abundant for self- and organizational reflective practice. In reviewing this book, I was drawn to the professional inference, especially in light of our doctoral program creating a new course focusing on crisis leadership. However, this book offers much more than a course reading—it allows for professional retrospections, personal remembrances relative to how one defines or describes crisis, and how and why one engages in certain decisions/actions/responses during specific events/situations." * The Department Chair *"Post-pandemic: The power of crisis management planning," by Alaina G. Levine * Science Magazine *Table of ContentsContents 1 The Landscape of Crisis in Higher Education: Introduction and Context 2 The Social Construction of Crisis in Higher Education: The Perception of Crisis, the Reality of Crisis 3 The Process of Defining and Labeling Phenomena as Crises 4 The Characterization and Categorization of Crises in Higher Education 5 Centrality of Communication in the Theory and Practice of Crisis Leadership 6 Crisis Adaptation of Leadership Competencies Scorecard for Leaders in Higher Education 7 Implications for Effective Crisis Leadership in Higher Education Acknowledgments Notes References Index

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Book SynopsisThis textbook presents a coherent and robust structure for integrated risk management in the context of operations and finance. It explains how the operations-finance interface jointly optimizes material and financial flows under intricate risk exposures. The book covers financial flexibility, operational hedging, enterprise risk management (ERM), supply chain risk management (SCRM), integrated risk management (IRM), supply chain finance (SCF), and financial management of supply chain strategies. Both qualitative and quantitative approaches – including conceptualization, theory building, analytical modeling, and empirical research – are used to assess the value creation by integrating operations and finance. “This book provides a comprehensive description of the interactions between finance and operations and of how managers can best make decisions in recognition of these effects.” John R. Birge, University of Chicago“Supply chain finance is an emerging area where innovations can unlock great values to complement the advances in information and physical flows of supply chain.” Hau L. Lee, Stanford University“This book provides an excellent overview of supply chain finance and its most recent advances.” Jan A. Van Mieghem, Northwestern University“This book is indispensable for advanced students as well as practitioners when looking for a pedagogical sound and scientific rigorous approach to Supply Chain Finance.” Ralf W. Seifert, IMD/EPFL“The book advances our knowledge on the interface between operations and finance and provides managerial guidelines for effective risk management in the supply chain.” Xiande Zhao, CEIBSTrade Review“The book provides a comprehensive description of the interactions between finance and operations in the management of firms by also providing tools for best making decisions in the field. … The book can be very useful for students, practitioners and academics, as well as researchers and global managers, who can find in it valuable insights and directions for further investigation.” (Doina Carp, zbMATH 13.93.90.003m, 2018)Table of ContentsIntroduction to Operations-finance Interface.- Capital Structure and Financial Risk Management.- Supply Chain Risk Management.- Integrated Risk Management in Multinational Corporations.- Integrated Risk Management with Capacity Reshoring.- Supply Chain Finance.- Managing Supplier Financial Risk with Pre-shipment Finance Instruments.- Research Overview of Operations-finance Interface.

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Book SynopsisThis book explores the novel uses and potentials of Data Envelopment Analysis (DEA) under big data. These areas are of widespread interest to researchers and practitioners alike. Considering the vast literature on DEA, one could say that DEA has been and continues to be, a widely used technique both in performance and productivity measurement, having covered a plethora of challenges and debates within the modelling framework.Table of ContentsChapter 1. Data Envelopment Analysis and Big Data: A Systematic Literature Review with Bibliometric Analysis.- Chapter 2. Acceleration of large-scale DEA computations using random forest classification.- Chapter 3. The estimation of productive efficiency through machine learning techniques: Efficiency Analysis Trees.- Chapter 4. Hybrid Data Science and Reinforcement Learning in Data Envelopment Analysis.- Chapter 5. Aggregation of Outputs and Inputs for DEA Analysis of Hospital Efficiency: Economics, Operations Research and Data Science Perspectives.- Chapter 6. Parallel Processing and Large-Scale Datasets in Data Envelopment Analysis.- Chapter 7. Network DEA and Big Data with an Application to the Coronavirus Pandemic.- Chapter 8. Hierarchical Data Envelopment Analysis for Classification of High-Dimensional Data.- Chapter 9. Dominance Network Analysis: Hybridizing DEA and Complex Networks for Data Analytics.- Chapter 10. Value extracting in relative performance appraisal with network DEA: an application to U.S. equity mutual funds.- Chapter 11. Measuring Chinese bank performance with undesirable outputs: a slack-based two-stage network DEA approach.- Chapter 12. Using Network DEA and Grey Prediction Model for Big Data Analysis: An Application in the Global Airline Efficiency.

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Book SynopsisThis book presents techniques for determining uncertainties in numerical solutions with applications in the fields of business administration, civil engineering, and economics, using Excel as a computational tool. Also included are solutions to uncertainty problems involving stochastic methods. The list of topics specially covered in this volume includes linear and nonlinear programming, Lagrange multipliers (for sensitivity), multi objective optimization, and Game Theory, as well as linear algebraic equations, and probability and statistics. The book also provides a selection of numerical methods developed for Excel, in order to enhance readers’ understanding. As such, it offers a valuable guide for all graduate and undergraduate students in the fields of economics, business administration, civil engineering, and others that rely on Excel as a research tool.Table of ContentsChapter 1: Some tips to use EXCEL.- Chapter 2: Some useful Numerical Methods.- Chapter 3: Probabilities with EXCEL.- Chapter 4: Stochastic Processes.- Chapter 5: Representation of Random Variables.- Chapter 6: Uncertain Algebraic Equations.- Chapter 7: Random Differential Equations.- Chapter 8: UQ in Game Theory.- Chapter 9: Optimization under uncertainty.- Chapter 10: Reliability.- Bibliography.- Index.

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Book SynopsisThis textbook treats graph colouring as an algorithmic problem, with a strong emphasis on practical applications. The author describes and analyses some of the best-known algorithms for colouring graphs, focusing on whether these heuristics can provide optimal solutions in some cases; how they perform on graphs where the chromatic number is unknown; and whether they can produce better solutions than other algorithms for certain types of graphs, and why. The introductory chapters explain graph colouring, complexity theory, bounds and constructive algorithms. The author then shows how advanced, graph colouring techniques can be applied to classic real-world operational research problems such as designing seating plans, sports scheduling, and university timetabling. He includes many examples, suggestions for further reading, and historical notes, and the book is supplemented by an online suite of downloadable code. The book is of value to researchers, graduate students, and practitioners in the areas of operations research, theoretical computer science, optimization, and computational intelligence. The reader should have elementary knowledge of sets, matrices, and enumerative combinatorics.Table of Contents1. Introduction to Graph Colouring.- 2. Bounds and Constructive Algorithms.- 3. Advanced Techniques for Graph Colouring.- 4. Algorithm Case Studies.- 5. Applications and Extensions.- 6. Designing Seating Plans.- 7. Designing Sports Leagues.- 8. Designing University Timetables.

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Book SynopsisThis book presents an interdisciplinary approach to conflict solution focusing on a very specific type of conflict, retributive conflicts . It is unique in the treatment of these and how relative measurement is used to find equilibrium solutions. The authors present an alternative process to address the Israeli-Palestinian conflict. They do so in two ways that are different from past efforts. The first is by formally structuring the conflict and the second is the manner in which discussions were conducted and conclusions drawn. The approach will help create a solution and provide negotiators with a unique pathway to consider the thorny issues and corresponding concessions underlying the deliberations, together with their implementation. The Analytic Hierarchy Process (AHP) provides a way to conflict solution with the participation of negotiators for the parties. It is a positive approach that makes it possible to reason and express feelings and judgments with numerical intensities to derive priorities. With the assistance of panels of Israeli participants and Palestinian participants brought together in 2006 to 2017, AHP was applied for the first time in a group setting to the Palestinian-Israeli conflict. The process makes it clear that moderation in different degrees by both sides is essential to arrive at acceptable agreements on concessions proposed and agreed upon by both sides.Trade Review“This book will become a classic and the go-to reference handbook for negotiating retributive conflicts using the AHP approach. … The book is nicely printed by Springer and is pleasant to read.” (Enrique Mu, International Journal of the Analytic Hierarchy Process, Vol. 13 (3), 2021)Table of ContentsLaying the Groundwork.- The Middle East Conflict.- The Analytic Hierarchy Process.- Retributive Conflicts and the AHP.- Structuring the Hierarchy to Make Tradeoffs.- Lessons Learned.- The Pittsburgh Principles.- Implementation to the Principles.- The Palestinian Refugee Problem.- Strategic Communications.- Looking Ahead.

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Book SynopsisThis book unifies and extends the definition and measurement of economic efficiency and its use as a real-life benchmarking technique for actual organizations. Analytically, the book relies on the economic theory of duality as guiding framework. Empirically, it shows how the alternative models can be implemented by way of Data Envelopment Analysis. An accompanying software programmed in the open-source Julia language is used to solve the models. The package is a self-contained set of functions that can be used for individual learning and instruction. The source code, associated documentation, and replication notebooks are available online. The book discusses the concept of economic efficiency at the firm level, comparing observed to optimal economic performance, and its decomposition according to technical and allocative criteria. Depending on the underlying technical efficiency measure, economic efficiency can be decomposed multiplicatively or additively. Part I of the book deals with the classic multiplicative approach that decomposes cost and revenue efficiency based on radial distance functions. Subsequently, the book examines how these partial approaches can be expanded to the notion of profitability efficiency, considering both the input and output dimensions of the firm, and relying on the generalized distance function for the measurement of technical efficiency. Part II is devoted to the recent additive framework related to the decomposition of economic inefficiency defined in terms of cost, revenue, and profit. The book presents economic models for the Russell and enhanced graph Russell measures, the weighted additive distance function, the directional distance function, the modified directional distance function, and the Hölder distance function. Each model is presented in a separate chapter. New approaches that qualify and generalize previous results are also introduced in the last chapters, including the reverse directional distance function and the general direct approach. The book concludes by highlighting the importance of benchmarking economic efficiency for all business stakeholders and recalling the main conclusions obtained from many years of research on this topic. The book offers different alternatives to measure economic efficiency based on a set of desirable properties and advises on the choice of specific economic efficiency models.Table of ContentsChapter 1: Introduction.- Chapter 2: Conceptual background: firms’ objectives, decision variables and economic efficiency.- Part I.- Chapter 3: Shephard’s input and output distance functions: cost and revenue efficiency decompositions.- Chapter 4: The generalized distance function (GDF): Profitability efficiency decomposition.- Part II.- Chapter 5: The Russell Measures: Economic Inefficiency Decompositions.- Chapter 6: The Weighted Additive Distance Function (WADF): Economic inefficiency decompositions.- Chapter 7: The enhanced Russell graph measure (ERG=SBM): economic inefficiency decompositions.- Chapter 8: The directional distance function (DDF): economic inefficiency decompositions.- Chapter 9: The Hölder distance functions: economic inefficiency decompositions.- Chapter 10: The loss distance function: economic inefficiency decompositions.- Chapter 11: The modified directional distance function (MDDF): economic inefficiency decompositions.- Chapter 12: The reverse directional distance function (RDDF): economic inefficiency decompositions.- Chapter 13: A unifying framework for decomposing economic inefficiency: The general direct approach and the standard and flexible reverse approaches.- Chapter 14: A final overview: economic efficency models and properties.- Bibliography.- Subject Index.- Author Index.

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Book SynopsisThis book presents recent advances in the theory and application of the Best-Worst Method (BWM). It includes selected papers from the Second International Workshop on Best-Worst Method (BWM2021), held in Delft, The Netherlands from 10-11 June, 2021, and provides valuable insights on why and how to use BWM in a diverse range of applications including health, energy, supply chain management, and engineering. The book highlights the use of BWM in different settings including single decision-making vs group decision-making, and complete information vs incomplete and uncertain situations. The papers gathered here will benefit academics and practitioners who are involved in multi-criteria decision-making and decision analysis.Table of ContentsPreface.- The balancing role of Best and Worst in Best-Worst Method.- Hierarchical evaluation of criteria and alternatives within BWM: A Mon-te Carlo approach.- A two-step Best-Worst Method (BWM) and K-Means clustering recom-mender system framework.- A linguistic 2-tuple Best-Worst Method.- How does the entrepreneurship ecosystem contribute to the perfor-mance of entrepreneurial start-up firms?.- A multi-attribute decision-making to sustainable construction material selection: A Bayesian BWM-SAW hybrid model.- Risk assessment of passenger flow in an urban rail transit system: indi-cators, application, and analysis.- Bridge infrastructure resilience analysis against seismic hazard using Best-Worst Method.- A value-focused approach for the design of innovative logistics con-cepts: the case of off-peak pickup and delivery in the air cargo industry.- An Innovative digital maturity assessment model for smart cities.- Determining the importance of barriers to IoT implementation using Bayesian Best-Worst Method.- Assessment of environmental performance criteria in textile industry using the Best-Worst Method.

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Book SynopsisThis book constitutes the refereed proceedings of the Third International Meeting on Innovation for Systems Information and Decision, INSID 2021, which was held during December 1-3, 2021. The conference was initially planned to take place in Recife, Brazil, but changed to a virtual meeting due to the COVID-19 pandemic. The 9 full papers presented in this volume were carefully reviewed and selected from a total of 76 submissions. They reflect methodological improvements and advances in multi-criteria decision-making/multi-criteria decision-aid (MCDM/MCDA) oriented toward real-world applications, which contribute to the understanding of relevant developments of current research on and future trends of innovation for systems information and decision. Table of ContentsFITradeoff Based Analysis of Cultural Tourism Products Regarding Post-Industrial Heritage in Czeladź Commune in Poland.- The worth of cardinal information in MCDM – a guide to selecting weight-generating functions.- Efficiency of competitiveness evaluation of medium-lift launch vehicle (MLV) using integrated DEA-TOPSIS model.- Japanese port alliance: Cooperative game theory analysis.- Improving the Elicitation Process for Intra-criterion Evaluation in the FITradeoff Method.- Manufacturing Execution System Selection by Use of Multicriteria Partial Information Method.- Incorporating Hierarchical Criteria Structure in the FITradeoff Method.- A user interface for consistent AHP pairwise comparisons.- A Problem Structuring Multimethodology to Support a Post-graduation Course on Implant Dentistry.

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Book SynopsisThe book presents the proceedings of the 6th EAI International Conference on Management of Manufacturing Systems (MMS 2021), which took place online on October 6, 2021. The conference covered management of manufacturing systems with support for Industry 4.0, logistics and intelligent manufacturing systems and applications, cooperation management and its effective applications. Topics include RFID applications, economic impacts in logistics, ICT support for Industry 4.0, industrial and smart logistics, intelligent manufacturing systems and applications, and much more.Table of ContentsPart I. Industry 4.0.- Chapter 1. Monitoring of an industrial process based on Industry 4.0.- Chapter 2. Challenges and Benefits for Detecting Soon-to-Fail Drives in Industry 4.0.- Chapter 3. End-users and Industry 4.0 systems cyber resilience from XSS attacks.- Chapter 4. Education and Its Role in Risk Management in the Context of Industry 4.0.- Chapter 5. Using Quality Management Tools to Analyze the Error Rate in the Production Process.- Part II. Sustainable Communications & Information and communications technology.- Chapter 6. A Taxonomy of Cyber Attacks in Smart Manufacturing Systems.- Chapter 7. Analyzing performance of Wireless Network Based on the Industrial HART Protocol.- Chapter 8. Modeling the Business Purchase Process Using InnIoTShop Solution in a Store Environment.- Part III. Smart Techniques/Smart Technology.- Chapter 9. Polyvinyl Butyral (PVB) as a Significant Material used by Additive Manufacturing.- Chapter 10. Optimization of the Production Process and Defect Iden-tification in the Production of Face Shields Using Fused Deposition Modeling Technology.- Chapter 11. The utilization of progressive methods in the manufacture and maintenance of aircraft components.- Part IV. Education and Awareness of Sustainability.- Chapter 12. The Specifics of the Silver Generation Shopping Behavior in the selected cities of Western Slovakia.- Chapter 13. Impacts of the Covid-19 pandemic on the educational process of the Faculty of Civil Engineering in Košice - use of innovative educational technologies.- Chapter 14. Application of the Vernier measuring system as a smart element in Physics education process.- Part V. Sustainable Industrial Development.- Chapter 15. ICT Cost Impact Model in Construction Project Management.- Chapter 16. Relationship Marketing - a Modern Marketing Strategy as a Tool to Increase the Competitiveness of the Company in the Market.- Chapter 17. Using Economical-Mathematics Method of Input-Output Analysis as a Tool for Cost Calculation of Steel Construction Production.- Chapter 18. Possible methods of valuing startups.

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