Library and information sciences Books

Book SynopsisMany organizations do not yet have a formal programme of records management, but increasingly they are recognizing the benefits of well managed records and the serious consequences of inadequate records systems. Establishing records management and maintaining an effective programme requires specialist expertise. This essential manual of practice provides a detailed guide to the concepts, skills and techniques of records management for organizational staff who have a responsibility for setting up, maintaining or restructuring a records management programme. It offers invaluable advice on the management of records in both electronic and traditional paper media, and focuses on the following areas: understanding records management analysing the context for records management classifying records and documenting their context creating and capturing records; managing appraisal, retention and disposition maintaining records and assuring their integrity providing access implementing records management. The appendices provide a wealth of additional information including a list of standards for records management, an annotated bibliography and sources of further information, and details of professional and advisory bodies. Readership: This much needed manual is an indispensable purchase for organizations wishing to introduce better practices for managing their records. The book is intended to be of value to experienced records managers as well as LIS practitioners and newcomers to the field. It should be on the desk of every manager and every information professional with responsibility for records management.Trade Review"Exactly as the title implies, this is an incredibly detailed volume about the practice of managing records within an organisation." -- Managing Information"I believe this is one of the best records management textbooks to appear in a very long time." -- Journal of the Society of ArchivistsTable of Contents1. Understanding records management 2. Analysing the context for records management 3. Classifying records and documenting their context 4. Creating and capturing records 5. Managing appraisal, retention and disposition 6. Maintaining records and assuring their integrity 7. Providing access 8. Implementing records management: practical and managerial issues 9. Conclusion Appendix A. Bibliography and sources of further information Appendix B. Select list of national and international standards Appendix C. Professional organizations for records managers in English-speaking countries.

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Book SynopsisLibrarians have been champions of the fair use rights of the American public since well before those rights were actually codified by section 107 of federal copyright law. However, in recent years many librarians and other educators have been increasingly hesitant to use materials in an educational setting, fearful of attracting the notice of litigious publishers, media companies, and other content owners. Campuses'' legal representation have only increased this feeling of malaise, taking a "better safe than sorry" stance on fair use of intellectual property. This book provides an overview of current trends, legislation and litigation related to fair use of intellectual property and its impacts on academic libraries across the United States.

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Book SynopsisIs the traditional library business model a victim of disruptive digital technologies? Library Management in Disruptive Times identifies the key skills and attitudes needed by the library leaders of today and tomorrow and delivers a balanced view of the future of the profession.With contributions from expert professional library leaders and educators , this edited collection offers thought-provoking perspectives on the challenge of the current operating environment across a range of library sectors, library professional associations and geographic regions. As leading influencers of the professional thinking and management behaviours of the profession, the contributors apply their own unique perspectives to the challenges of disruptive change in libraries globally.Key topics covered include:leading change management fads and their impact on libraries user engagement the value of collaboration and consortia library management and the global economic crisis agile management techniques the role of professional associations in redefining the profession developing management skills on the job planning for the future.This dynamic collection helps readers to envision the purpose and value of future libraries and to see change as a rare opportunity to create truly new roles for librarians. Readership: This book will be essential reading for library managers, directors and aspiring leaders throughout the world.Trade ReviewLibrary Management in Disruptive Times is a good overview for library directors who seek advice on managing the sweeping tides of change. -- Sarah Tusa * Serials Review *Table of ContentsIntroduction - Steve O’Connor 1. Leading change – knowledge for success - Ian Smith 2. Management fads and fashions and their impact on the LIS community - Bill Fisher 3. The 5 rules of engagement for librarians – à la Ranganathan’s Laws of Library Science - Choy Fatt Cheong 4. Library management, disruption and consortia – an Australian example - Michael Robinson 5. No regrets; just lessons: economic crisis is changing our life and the management of libraries - Petros Kostagiolas 6. Introducing agile principles and management to a library organization - Daniel Forsman 7. The role of professional associations in changing times - Susan Henczel 8. And the walls came tumbling down … the library profession confronts all-invasive new managerialism - Colin Storey 9. ‘What is behind the meaning of disruption or … thinking of management strategies from the other side’ - Steve O’Connor

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Book SynopsisThis book shows you how to harness the power of linked data and web-scale discovery systems to manage and link widely varied content across your library collection. Libraries are increasingly using web-scale discovery systems to help clients find a wide assortment of library materials, including books, journal articles, special collections, archival collections, videos, music and open access collections. Depending on the library material catalogued, the discovery system might need to negotiate different metadata standards, such as AACR, RDA, RAD, FOAF, VRA Core, METS, MODS, RDF and more. In Managing Metadata in Web-Scale Discovery Systems, editor Louise Spiteri and a range of international experts show you how to: maximize the effectiveness of web-scale discovery systems provide a smooth and seamless discovery experience to your users help users conduct searches that yield relevant results manage the sheer volume of items to which you can provide access, so your users can actually find what they need maintain shared records that reflect the needs, languages, and identities of culturally and ethnically varied communities manage metadata both within, across, and outside, library discovery tools by converting your library metadata to linked open data that all systems can access manage user generated metadata from external services such as Goodreads and LibraryThing mine user generated metadata to better serve your users in areas such as collection development or readers’ advisory. The book will be essential reading for cataloguers, technical services and systems librarians and library and information science students studying modules on metadata, cataloguing, systems design, data management, and digital libraries. The book will also be of interest to those managing metadata in archives, museums and other cultural heritage institutions.Trade ReviewIt was interesting to learn about the leading projects, primarily from national libraries, and see some real examples of linked open data sets. Big data, the Semantic Web and BIBFRAME are also covered but nothing gets too complicated, making it a great introduction to this area. -- Catherine Smith * Catalogue and Index *I recommend Managing Metadata to catalogers and metadata specialists, systems librarians, and other staff who are moving to or are new possessors of web-scale discovery systems. When taken together with a deeper exploration of the resources named in the bibliographies, I feel this text also may offer food for thought to those librarians already well-ensconced in these systems. * Technicalities *The book has a nice balance of the practical, describing challenges of managing metadata in web-scale discovery systems, and the theoretical, encouraging libraries to explore those “what if” moments in discovery systems...As user experience and the search process becomes more and more relevant, the topics in Managing Metadata in Web-scale Discovery Systems become critical to librarians who manage large volumes of data in discovery systems. -- Brianne Hagen * Library Resources & Technical Services *Managing Metadata contains a wealth of valuable information and tools for librarians on web-scale discovery systems and metadata. Touching on the varied forms of metadata creation, it explores how these new web-scale discovery systems will impacy the way libraries provide access to resources in the future. It is recommended reading for librarians in all types of library environments. -- Margaret M. Kain * Against the Grain *...the strength of this work lies in providing a foundation for the concepts, trends, and challenges of managing metadata in web-scale discovery systems. -- Elizabeth Hertenstein * Cataloging & Classification Quarterly *Stuart’s writing style is clear and straightforward, and his occasional subtle humor helps to make a potentially dry topic less tedious. Practical Ontologies for Information Professionals is strongly recommended for all librarians who work with linked data or are thinking about it, and would be useful to have on hand as a resource in metadata departments. -- Christine DeZelar-Tiedman * Cataloging & Classification Quarterly *Table of Contents1. Introduction: the landscape of web-scale discovery - Louise Spiteri 2. Sharing metadata across discovery systems - Marshall Breeding, Angela Kroeger and Heather Moulaison Sandy 3. Managing linked open data across discovery systems - Ali Shiri and Danoosh Davoodi 4. Redefining library resources in discovery systems - Christine DeZelar-Tiedman 5. Managing volume in discovery systems - Aaron Tay 6. Managing outsourced metadata in discovery systems - Laurel Tarulli 7. Managing user-generated metadata in discovery systems - Louise Spiteri

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Book SynopsisQuality leadership is integral to the very future of our profession. And it doesn't only come from the top down. Effective leadership is customer-focused and collaborative, fostering a service culture that invites the involvement of individuals in every part and at every level of the organization, as the authors persuasively demonstrate in this practical new book.Drawing from case studies as well as the literature of business and social sciences, Leading Libraries provides guidance on how to apply the values of service leadership to both public and academic libraries. Through the use of examples, exercises, and tools for development, this book walks readers through the steps needed to create a sustainable, service-oriented model by:Explaining how a service culture reaches beyond the individual leader with positional authority and extends to all individuals Showing ways to build rapport and trust within an organization, and how to balance encouragement with accountability Detailing strategic thinking and planning methods that will lead to improvements in customer service, human resources, organizational development, and training Helping library leaders create a sustainable service culture through codifying their organization's values, with advice on policies and procedures such as recruitment, performance evaluation, compensation, and succession planning Discussing the environment of change in libraries, showing how a library's organizational culture is at the centre of being responsive and staying relevant.This valuable resource gathers the principles and best practices of leadership, and points the way towards creating a service culture that makes every staff member a library leader. Readership: This book will be useful for information professionals and aspiring leaders seeking to understand leadership and to develop their own service-lead leadership.Trade ReviewThoughtful and thought provoking, the book’s extensive bibliography serves as witness to the thoroughness of the authors. For each topic, vanDuinkerken and Kaspar chose excellent sources, relying on experts within each domain. -- SLA Leadership and Management DivisionThis is probably one of the best books on leadership in libraries that has come out so far. It is a great resource not only for librarians who are already in leadership positions but for those who wish to lead who may not be quite ready to do so. -- Against the GrainTable of Contents1. Leadership theories: traditional and transformational 2. Service leadership and its paradigm in libraries 3. Conscientiousness as the foundation 4. Building rapport 5. Balancing encouragement and accountability 6. Innovation and evolving service 7. Strategic planning: the practice of innovation and strategic thinking 8. Sustaining service as a value 9. Formalizing service leadership in libraries: embedding processes and policies 10. Service leadership in libraries

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Book SynopsisIn the context of libraries, 'discovery' is the process of finding appropriate resources to meet an information need. We are in a new age of discovery where technology has enabled today's researchers to explore increasingly vaster realms of information more efficiently than ever before. What cutting-edge tools and services are emerging from the growing suite of discovery interfaces and indexes? Where is 'discovery' going, and what tools and techniques are emerging as standard elements in the library technology toolbox? Exploring Discovery examines the range of discovery-focused tools and technologies being deployed by libraries and provides a series of case studies illustrating the interfaces and technologies that can be used by libraries today.The key topics covered include:vendor-provided web scale discovery platforms using discovery vendors in small and mid-sized libraries libraries, archives and museums sharing a single discovery tool custom discovery systems built with open-source software including Blacklight discovery on a shoestring integrating discovery to improve user experience different discovery interfaces metadata challenges in discovery services Open Access and discovery tools regional aggregation and discovery of digital collections. Readership: The book will be essential reading for library managers, systems librarians, metadata librarians, digital services librarians and anyone working in libraries, archives and museums looking to evaluate, implement, develop or improve discovery services.Trade Review...an essential tool for individuals who manage their library’s discovery systems. This book is recommended for academic libraries. * ARBA *Although primarily focused on discovery in academic libraries, Exploring Discovery does offer any library considering how to best implement a discovery service some useful examples of projects as well as some thoughtful examinations of issues surrounding discovery....this would be a valuable book to refer to when beginning the discovery process. * Technicalities *Exploring Discovery is an excellent resource to find out what solutions libraries of different kinds are using, and what are the challenges to expect when trying to improve a library discovery system. -- Claudio Svaluto * Alexandria *Exploring Discovery is a valuable book for implementers and is admirably complete on the topics it covers. -- Thomas Dowling * Technical Services Quarterly *The authors of the essays come primarily from the academic library world, but there are corporate and museum representatives, as well. Taken together, the volume effectively presents the complexity of providing adequate discovery tools for optimal utilization of the vast holdings of institutions in the current era. -- Maurine McCourry * Against the Grain *Table of ContentsPART 1: VENDED DISCOVERY SYSTEMS 1. Collaborative Growth Towards Discovery: Becoming Stronger Through Change - Margaret Heller and Hong Ma 2. Approaching Discovery as Part of a Library Service Platform: Lessons Learned - Nathan Hosburgh 3. When You Rent Your Front Door: A Mid-Size Library’s Experiences Relying on Discovery Vendors - Stephen Bollinger and Kate Silton 4. Exploring Discovery @ Rosenberg Library: What Happens when a Library, a Museum,and an Archives Get Together to Share a Single Discovery Tool? - T. Louise M. Kidder PART 2: CUSTOM DISCOVERY SYTEMS 5. Geospatial Resource Discovery - Darren Hardy, Jack Reed, and Bess Sadler 6. Discovery on a Shoestring: Implementing a Full-Functioned Discovery Tool with Free Software and No-Extra-Charge Metadata Sources - Julia Bauder 7. Agile Open-Source Discovery: Blacklight with EBSCO Discovery Service - Sam Popowich 8. Using Blacklight for Archival Discovery - Adam Wead and Jennie Thomas 9. Creating a “Magical” Request and Delivery Experience for Patrons using a Blacklight-Based Catalog - Matthew Connolly, Jennifer Colt, Joanne Leary, and Melissa Wallace PART 3: INTERFACES 10. The Bento Box Design Pattern - Jason Thomale, William Hicks, and Mark Phillips 11. One-to-Many: Building a Single-Search Interface for Disparate Resources - Cole Hudson and Graham Hukill 12. Integrating Discovery to Improve the User Experience - Sonya Betz and Ian Roberton 13. Fixing Facets - Sean Hannan, Steven Heslip, and Kristen Johannes 14. One Size Doesn’t Fit All: Tailoring Discovery through User Testing - Joseph Deodata, Khalilah Gambrell, and Eric Frierson PART 4: CONTENT AND METADATA 15. From User Stories to Working Code: A Case Study from NYU’sDigital Collections Discovery Initiative - Daniel Lovins 16. Regional Aggregation and Discovery of Digital Collections:The Mountain West Digital Library - Anna Neatrour, Rebekah Cummings, and Sandra McIntyre 17. Open Access and Discovery Tools: How Do Primo Libraries Manage Green Open Access Collections? - François Renaville 18. Discovery Platforms and the Database of Record - Alan Manifold 19. Know Thy Metadata: Metadata Challengesin Discovery Services - Myung-Ja K. Han and William Fletcher Weathers

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Book Synopsis Emerging Strategies for Supporting Student Learning provides a straightforward and accessible guide to the latest learning and teaching practices appropriate for use with higher education students.It is both an exciting and challenging time to be working in higher education as the sector experiences rapid changes including: an increasingly diverse student population with changing expectations; changes in technology such as the rise in the use of social media; increased emphasis on employability and internationalization; development of new social learning spaces; as well as an ever-decreasing resource base. As a result of these changes, new approaches to supporting student learning are developing rapidly.In the past five years, developments in both the theory and practice of learning and teaching have created a complex landscape which it is sometimes difficult to navigate. Emerging Strategies for Supporting Student Learning provides practical guidance and brings together theory and practice in an accessible style. The book covers a wide range of tools and techniques (relevant to face-to-face, blended learning and online practices) which will suit students in different contexts from large groups of 500+ to very small classes of research students. This practical book makes extensive use of case studies, examples, checklists and tables and contains:An analysis of the current higher education landscape, the changes that are occurring and the diverse nature of student populations An exploration of new theories of digital literacy incorporating case studies demonstrating how library and information workers have applied these models in practice A demonstration of the many different ways in which academic library and information services are working in support of student employability A theoretical overview of different approaches to teaching and learning , with Kolb's learning cycle, Laurillard's conversational framework for university teaching, Entwistle's teaching for understanding at university, Land and Meyer's threshold concepts, and the Higher Education Academy's work on flexible pedagogies Practical guidance on designing, developing and evaluating courses and other learning and teaching events in different situations, made up of face-to-face, flipped classroom, blended learning and online learning An exploration of approaches to personal and professional development with 90+ approaches to workplace learning; accredited courses; short courses, conferences and workshops; networking through professional organizations and developing online networks. Readership: Emerging Strategies for Supporting Student Learning will be essential reading for different groups working in colleges and universities such as library and information workers, staff developers, educational technologists, educational development project workers, educational change agents and students of library and information science who are planning their careers in higher education institutions.Trade ReviewWhether you’re a seasoned professional or just at the beginning of your career, this book is a must read with invaluable and accessible information on current pedagogical theory for HE, practical examples of teaching activities, vital checklists for teaching delivery and precious recommendations for future professional development. -- Marta Cassaro * Journal of Information Literacy *In this latest work, Dr. Allan has created a text that achieves nearly the impossible: There is something of interest to nearly everyone who works with students, including academic librarians. Though it is arguably of the greatest use to those who are least experienced, there are thoughtful ideas and suggestions that even the most experienced among us will find intriguing and useful. -- Joseph Aubele * C&RL *There is an excellent overview of ideas and models of student learning, ranging from classics such as Kolb’s experiential learning style to the more recent work on flexible pedagogies by the Higher Education Academy. This is followed by practical chapters on the variety of techniques and activities you can employ when working in learning and teaching, a section on the assessment of learning, course design and evaluation. -- Suzie Kitchin * Update *Each chapter is an easy read and all are well referenced. Among the book’s strengths is its applicability to educators both within and beyond the library. In addition, it addresses face-to-face and online learning situations and includes many case studies that bear witness to the topics being discussed. -- Ashley Thomson * Partnership:The Canadian Journal of Library and Information Practice and Research *Table of Contents1. Introduction 2. Working with diversity 3. Digital literacies 4. Employability 5. Approaches to learning and teaching 6. Learning and teaching activities 7. Making it happen 8. Designing face-to-face, blended and online courses 9. Delivering learning experiences 10. Evaluation of learning and teaching activities, and courses 11. Lifelong professional development.

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Book SynopsisThe importance of data has never been greater. There has been a growing concern with the skills required to exploit the data surfeit; the ability to collect, compute and crunch data, for economic, social and scientific purposes. This book, written by two working data librarians based at the Universities of Oxford and Edinburgh aims to help fill this skills gap by providing a nuts and bolts guide to research data support.'The Data Librarian's Handbook' draws on a combination of over 30 years experience providing data support services to create the must-read book for all entrants to this field. This book zooms in to the actual library service level, where the interaction between the researcher and the librarian takes place. Both engaging and practical, this book draws the reader in through story-telling and suggested activities, linking concepts from one chapter to another.This book is for the practising data librarian, possibly new in their post with little experience of providing data support. It is also for managers and policy-makers, public service librarians, research data management coordinators and data support staff. It will also appeal to students and lecturers in iSchools and other library and information degree programmes where academic research support is taught. The importance of data has never been greater. There has been a growing concern with the ‘skills gap’ required to exploit the data surfeit; the ability to collect, compute and crunch data, for economic, social and scientific purposes. This book, written by two working data librarians based at the Universities of Oxford and Edinburgh aims to help fill this skills gap by providing a nuts and bolts guide to research data support. The Data Librarian’s Handbook draws on a combination of over 30 years’ experience providing data support services to create the ‘must-read’ book for all entrants to this field. This book ‘zooms in’ to the actual library service level, where the interaction between the researcher and the librarian takes place. Both engaging and practical, this book draws the reader in through story-telling and suggested activities, linking concepts from one chapter to another. This book is for the practising data librarian, possibly new in their post with little experience of providing data support. It is also for managers and policy-makers, public service librarians, research data management “coordinators” and data support staff. It will also appeal to students and lecturers in iSchools and other library and information degree programmes where academic research support is taught.Trade ReviewThe Data Librarian’s Handbook covers a large amount of interesting terrain in thoughtful and accessible ways. It is both essential for any information professional interested in data and their management, and is also indicative of the increasing – and increasingly varied – role that data and data management play in libraries and more broadly across academia. -- Neil Stewart * LSE Review of Books *The authors provide several case studies showing how librarians have been able to participate in the creation of grant mandated data management plans and, by doing so, establish close links and increase their credibility with researchers...the challenge for librarians – which the insights in this book very usefully address – is to be able to adapt their support to continuing new developments in the whole research lifecycle. -- K & IM ReferIncluded are examples and case studies along with takeaways and reflective questions at the end of each chapter. Because of these features, this work would make for a helpful teaching tool for lecturers at information schools...Highly recommended for anyone just getting started in working with data. -- Nathalie Reid * Library Journal *This book does an excellent job of both reflecting on where data libraries have been and gazing ahead to where they should be. It is recommended reading for existing and aspiring data librarians, and a worthy handbook to keep at one’s side. -- Jennifer Doty * Tecnical Services Quarterly *The Data Librarian's Handbook is very highly recommended for the practicing data librarian, those new in their post with little experience of providing data support. The Data Librarian's Handbook will also prove to be an invaluable reference for managers and policymakers, public service librarians, research data management coordinators and data support staff. The Data Librarian's Handbook is unreservedly recommended as a core addition to community, governmental, and academic Library Science collections and supplemental studies reading lists. * Midwest Book Review *The tone of the writing is straightforward, engaging and accessible, and there are practical suggestions throughout the text, including some very useful sets of bullet-pointed lists. An advantage is that the authors have experience in and address both the US and European/British contexts, which gives this work a more international scope than some others...In sum, this book provides a valuable reference source both for the beginner and the more experienced practitioner, giving background and suggestions for practice that may be new to them. I highly recommend it! -- Ann Glusker * IASSIST Quarterly *Table of Contents1. Data librarianship: responding to research innovation 2. What is different about data? 3. Supporting data literacy 4. Building a data collection 5. Research data management service and policy: working across your institution 6. Data management plans as a calling card 7. Essentials of data repositories 8. Dealing with sensitive data 9. Data sharing in the disciplines 10. Supporting open scholarship and open science

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Book SynopsisThis book explores the analysis and interpretation, discovery and retrieval of a variety of non-textual objects, including image, music and moving image. Bringing together chapters written by leading experts in the field, this book provides an overview of the theoretical and academic aspects of digital cultural documentation and considers both technical and strategic issues relating to cultural heritage projects, digital asset management and sustainability. Managing Digital Cultural Objects: Analysis, discovery and retrieval draws from disciplines including information retrieval, library and information science (LIS), digital preservation, digital humanities, cultural theory, digital media studies and art history. It's argued that this multidisciplinary and interdisciplinary approach is both necessary and useful in the age of the ubiquitous and mobile Web. Key topics covered include: Managing, searching and finding digital cultural objects Data modelling for analysis, discovery and retrieval Social media data as a historical source Visual digital humanities Digital preservation of audio content Searching and creating affinities in web music collections Film retrieval on the web. Readership: The book will provide inspiration for students seeking to develop creative and innovative research projects at Masters and PhD levels and will be essential reading for those studying digital cultural object management as well as practitioners in the field.Trade ReviewThis timely and welcome book will be invaluable for information management professionals seeking an overview of the theoretical and practical opportunities and challenges around providing access to digital cultural objects. Its scope is considerable and varied, ranging from the very technical to the practical, and from general surveys of the current state of the art to the findings of specific research projects. As such, it is a volume which some readers may prefer to dip into according to their interests. With its focus on new and emerging techniques and thinking, it should appeal both to researchers and practitioners with an interest in the current state of the art. -- Adrian Brown * Archives and Records *This book serves a good introduction to current areas of research in the sphere of digital cultural heritage. Both students and professionals alike will benefit from these works on important issues that face this domain. -- Anne Washington * Library Resources & Technical Services *Overall, this is an interesting and timely publication -- Donna Ballan * Alexandria *Chapter authors based in Europe and the Americas present an international perspective on the issues, and represent a diverse spectrum of metadata and technology librarians, digital humanists, and other academic educators and researchers. As a librarian who occasionally doubles as adjunct teaching faculty and works with research support, I would suggest that Managing Digital Cultural Objects presents material that is beneficial both for practitioners and educators in the cultural heritage communities. -- David Gwynn * Technical Services Quarterly *'This volume brings together a range of experts within the field of digital preservation in order to address the topic of analysis, discovery and retrieval of cultural objects. It beautifully draws upon the theoretical and academic aspects of digital culture and works to balance this focus with contributions from practitioners working within the digital preservation sector...All in all, a useful volume for anyone working with digital cultural objects and for anyone looking for that inspiration for research within their studies.' -- Louise Lawson * News in Conservation *Table of ContentsIntroduction - Pauline Rafferty and Allen Foster Part 1: Analysis and retrieval of digital cultural objects 1. Managing, searching and finding digital cultural objects: putting it in context - Pauline Rafferty 2. Data modelling for analysis, discovery and retrieval - Sarah Higgins 3. The digital traces of user-generated content: how social media data may become the historical sources of the future - Katrin Weller Part 2: Digitization projects in libraries, archives and museums: case-studies 4. Visual digital humanities: using image data to derive approximate metadata - H. M. Dee, L. M. Hughes, G. L. Roderick and A. D. Brown 5. Managing and preserving digital collections at the british library - Maureen Pennock and Michael Day 6. Digital preservation of audio content - Will Prentice Part 3: Social networking and digital cultural objects 7. Photos: Flickr, Facebook and other social networking sites - Corinne Jorgensen 8. Searching and creating affinities in a web music collections - Nicola Orio 9. Film retrieval on the web: sharing, naming, access and discovery - Katherine La Barre and Rosa Ines de Novais Cordeiro

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Book SynopsisEmerging Strategies for Supporting Student Learning provides a straightforward and accessible guide to the latest learning and teaching practices appropriate for use with higher education students. It is both an exciting and challenging time to be working in higher education as the sector experiences rapid changes including: an increasingly diverse student population with changing expectations; changes in technology including the rise in the use of social media; increased emphasis on employability and internationalisation; development of new social learning spaces; as well as an ever-decreasing resource base. As a result of these changes, new approaches to supporting student learning are developing rapidly. In the past five years, developments in both the theory and practice of learning and teaching have created a complex landscape which it is sometimes difficult to navigate. Emerging Strategies for Supporting Student Learning provides practical guidance and brings together theory and practice in an accessible style. The book covers a wide range of tools and techniques (relevant to face-to-face, blended learning and online practices) which will suit students in different contexts from large groups of 500+ to very small classes of research students. This practical book makes extensive use of case studies, examples, checklists and tables and contains: An analysis of the current higher education landscape, the changes that are occurring and the diverse nature of students populations An exploration of new theories of digital literacy including case studies demonstrating how library and information workers have applied these models in practice A demonstration of the many different ways in which academic library and information services are working in support of student employability A theoretical overview of different approaches to teaching and learning including Kolb’s learning cycle, Laurillard’s conversational framework for university teaching, Entwistle’s teaching for understanding at university, Land and Meyer’s threshold concepts, and the Higher Education Academy’s work on flexible pedagogies Practical guidance on designing, developing and evaluating courses and other learning and teaching events in different situations in including face-to-face, flipped classroom, blended learning, and online learning An exploration of approaches to personal and professionals development including 90+ approaches to workplace learning; accredited courses; short courses, conferences and workshops; networking through professional organisations; and developing online networks. Emerging Strategies for Supporting Student Learning will be essential reading for different groups working in colleges and universities including library and information workers, staff developers, educational technologists, educational development project workers, educational change agents and students of library and information science who are planning their careers in higher education institutions.Trade ReviewWhether you’re a seasoned professional or just at the beginning of your career, this book is a must read with invaluable and accessible information on current pedagogical theory for HE, practical examples of teaching activities, vital checklists for teaching delivery and precious recommendations for future professional development. -- Marta Cassaro * Journal of Information Literacy *In this latest work, Dr. Allan has created a text that achieves nearly the impossible: There is something of interest to nearly everyone who works with students, including academic librarians. Though it is arguably of the greatest use to those who are least experienced, there are thoughtful ideas and suggestions that even the most experienced among us will find intriguing and useful. -- Joseph Aubele * C&RL *There is an excellent overview of ideas and models of student learning, ranging from classics such as Kolb’s experiential learning style to the more recent work on flexible pedagogies by the Higher Education Academy. This is followed by practical chapters on the variety of techniques and activities you can employ when working in learning and teaching, a section on the assessment of learning, course design and evaluation. -- Suzie Kitchin * Update *Each chapter is an easy read and all are well referenced. Among the book’s strengths is its applicability to educators both within and beyond the library. In addition, it addresses face-to-face and online learning situations and includes many case studies that bear witness to the topics being discussed. -- Ashley Thomson * Partnership:The Canadian Journal of Library and Information Practice and Research *Table of Contents1. Introduction 2. Working with diversity 3. Digital literacies 4. Employability 5. Approaches to learning and teaching 6. Learning and teaching activities 7. Making it happen 8. Designing face-to-face, blended and online courses 9. Delivering learning experiences 10. Evaluation of learning and teaching activities, and courses 11. Lifelong professional development.

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Book SynopsisJane Secker and Chris Morrison have completely revised and updated this highly successful text to take into account recent developments in the field and changes to the law in the UK and elsewhere in the world. Through its practically based overview of current and emerging copyright issues facing those working in e-learning, this book will help equip professionals with the tools, skills and understanding they need to work confidently and effectively in the virtual learning environment with the knowledge that they are doing so legally. New and developing services, software and other technologies are being adapted for online learning environments to engage students and academic staff. These technologies present increasing challenges to IPR and legal issues and this book will help librarians and educators to meet them. Key topics addressed include: digitizing published content for delivery in the VLE using digital media in e-learning copyright issues and ‘born’ digital resources the copyright issues associated with using social media copyright training for staff who owns the rights in works that are the product of collaboration? what do you do if you can’t find the rights holders? This book is essential reading for anyone working in education including learning support staff and teachers using e-learning, learning technologists, librarians, educational developers, instructional designers, IT staff and trainers. It is also relevant for anyone working in the education sector from school level to higher education, and those developing learning resources in commercial organizations and the public sector including libraries, museums and archives, and government departments.Trade Review...this collected volume contains an excellent overview of copyright in relation to electronic content and will appeal primarily to librarians with responsibility for this type of content and for those responsible for managing e-learning. -- Andrew Eynon * Journal of Information Literacy *Jane & Chris have done a great job in pulling together a lot of information covering a range of practical issues, and managed to pitch it at both those with some knowledge, and those without, and position it within a valuable dialogue of competing views on how content should be respected and be useful. * The IP Kat *I found myself nodding in agreement so often while reading this book that people watching me must have thought I was reading a gripping novel. The advice is always sensible, authoritative and clearly articulated. The lists of resources to consider using, scattered throughout the book, are always helpful and authoritative. The overall style is positive. The remarks about risk management are excellent. -- Charles Oppenheim * European Intellectual Property Review *Facet Publishing produces many of the authoritative texts on copyright and this book slots neatly amongst its counterparts, providing a useful overview of the most pertinent copyright issues in education. -- Emily Stannard * LSE Review of Books *Table of Contents1. E-learning and copyright: background Recognizing the copyright dilemma The development of e-learning A brief introduction to UK copyright law Ireland Australia New Zealand Canada The USA Copyright and scholarly communication Creative Commons The Open Movement 2. Digitizing text-based content for delivery in a VLE Using published materials in e-learning Scanning published content in the UK Scanning in the UK: results of a survey Using published content outside the UK The USA Using unpublished content 3. Using digital media: video, images, sound and software Why use sound, images and video in teaching? Copyright and non-text-based works: an introduction Using images in education Digital images collections Digitization of analogue recordings Identifying rights holders and getting permission Copying broadcasts: the ERA Licence Box of Broadcasts Catch-up TV services and television on demand BBC iPlayer Creating audio and video content in-house: copyright issues Sound recordings Lecture capture and intellectual property rightsissues Screen recording iTunes U Managing digital media content Software Finding digital media content for use in e-learning Example sources for still images Example sources for moving images Example sources for audio 4. Copyright issues and born digital resources How is born digital content different? Digital rights management Using content from websites Content from publishers E-books Databases and other subscription resources Lecturers’ own digital content: teaching materials Student-created content Conclusions and general advice 5. Copyright in the connected digital environment What are social media and the Cloud? New technologies for learning Wikis Media-sharing sites Peer to peer file sharing Social networking services Social bookmarking and curation tools Massive open online courses Emerging trends 6. Copyright education and training The copyright educator, trainer or teacher Developing a copyright literacy programme Your audience Face-to-face training sessions Topics to include Practical considerations Using the web Booklets, guides and leaflets Dealing with queries Sources of further advice and support 7. Conclusion

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Book SynopsisThis book shows you how to harness the power of linked data and web-scale discovery systems to manage and link widely varied content across your library collection. Libraries are increasingly using web-scale discovery systems to help clients find a wide assortment of library materials, including books, journal articles, special collections, archival collections, videos, music and open access collections. Depending on the library material catalogued, the discovery system might need to negotiate different metadata standards, such as AACR, RDA, RAD, FOAF, VRA Core, METS, MODS, RDF and more. In Managing Metadata in Web-Scale Discovery Systems, editor Louise Spiteri and a range of international experts show you how to: maximize the effectiveness of web-scale discovery systems provide a smooth and seamless discovery experience to your users help users conduct searches that yield relevant results manage the sheer volume of items to which you can provide access, so your users can actually find what they need maintain shared records that reflect the needs, languages, and identities of culturally and ethnically varied communities manage metadata both within, across, and outside, library discovery tools by converting your library metadata to linked open data that all systems can access manage user generated metadata from external services such as Goodreads and LibraryThing mine user generated metadata to better serve your users in areas such as collection development or readers' advisory.The book will be essential reading for cataloguers, technical services and systems librarians and library and information science students studying modules on metadata, cataloguing, systems design, data management, and digital libraries. The book will also be of interest to those managing metadata in archives, museums and other cultural heritage institutions.Trade ReviewIt was interesting to learn about the leading projects, primarily from national libraries, and see some real examples of linked open data sets. Big data, the Semantic Web and BIBFRAME are also covered but nothing gets too complicated, making it a great introduction to this area. -- Catherine Smith * Catalogue and Index *I recommend Managing Metadata to catalogers and metadata specialists, systems librarians, and other staff who are moving to or are new possessors of web-scale discovery systems. When taken together with a deeper exploration of the resources named in the bibliographies, I feel this text also may offer food for thought to those librarians already well-ensconced in these systems. * Technicalities *The book has a nice balance of the practical, describing challenges of managing metadata in web-scale discovery systems, and the theoretical, encouraging libraries to explore those “what if” moments in discovery systems...As user experience and the search process becomes more and more relevant, the topics in Managing Metadata in Web-scale Discovery Systems become critical to librarians who manage large volumes of data in discovery systems. -- Brianne Hagen * Library Resources & Technical Services *Managing Metadata contains a wealth of valuable information and tools for librarians on web-scale discovery systems and metadata. Touching on the varied forms of metadata creation, it explores how these new web-scale discovery systems will impacy the way libraries provide access to resources in the future. It is recommended reading for librarians in all types of library environments. -- Margaret M. Kain * Against the Grain *...the strength of this work lies in providing a foundation for the concepts, trends, and challenges of managing metadata in web-scale discovery systems. -- Elizabeth Hertenstein * Cataloging & Classification Quarterly *Stuart’s writing style is clear and straightforward, and his occasional subtle humor helps to make a potentially dry topic less tedious. Practical Ontologies for Information Professionals is strongly recommended for all librarians who work with linked data or are thinking about it, and would be useful to have on hand as a resource in metadata departments. -- Christine DeZelar-Tiedman * Cataloging & Classification Quarterly *Table of Contents1. Introduction: the landscape of web-scale discovery - Louise Spiteri 2. Sharing metadata across discovery systems - Marshall Breeding, Angela Kroeger and Heather Moulaison Sandy 3. Managing linked open data across discovery systems - Ali Shiri and Danoosh Davoodi 4. Redefining library resources in discovery systems - Christine DeZelar-Tiedman 5. Managing volume in discovery systems - Aaron Tay 6. Managing outsourced metadata in discovery systems - Laurel Tarulli 7. Managing user-generated metadata in discovery systems - Louise Spiteri

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Book SynopsisThis collection provides a multifaceted response to today’s growing fascination with the idea of the archive and showcases the myriad ways in which archival ideas and practices are being engaged and developed by emerging and internationally renowned scholars. Engaging with Records and Archives offers a selection of original, insightful and imaginative papers from the Seventh International Conference on the History of Records and Archives (I-CHORA 7). The contributions in this volume comprise a wide variety of views of records, archives and archival functions, spanning diverse regions, communities, disciplinary perspectives and time periods. From the origins of contemporary grassroots archival activism in Poland to the role of women archivists in early 20th century England; from the management of records in the Dutch East Indies in the 19th century to the relationship between Western and Indigenous cultures in North America and other modern archival conundrums, this collection reveals the richness of archival thinking through compelling examples from past and present that will captivate the reader. This book will be useful reading for both scholars and practitioners, including archivists, records managers and other media and information professionals. Bridging archival, information, and library science; the digital humanities; art history; social history; culture and media studies; data curation; and communication, students and researchers across the disciplines are sure to find inspiration.Trade ReviewThe cogent discussion of how archives participate in - or are excluded from - power structures and culutral memory, especially in the chapter on "archival silence", will be fascinating to many, especially in today's political climate. The volume includes interesting international perspectives, especially from countries such as Malawi, Italy and Poland. -- Felicia J. Williamson * Library Journal *The diverse papers submitted by eleven authors make challenging reading, so this book will interest academics and can be used as a textbook in history or archives courses. It may also interest records managers and scholars in media studies and history, as well as data curation, art history, library science, and other disciplines. -- Paul M. Blobaum * JMLA *It is a welcome, and almost necessary, addition to the shelves of academic institutions and to those of practicing archivists, especially those wanting to keep up with the developments and issues of their field...It’s not often that such an intellectual book is also eminently approachable. The editors and contributors should be well pleased with their efforts; no doubt readers will be, too. -- Harlan Greene * College & Research Libraries *...it is certainly the case that the majority of articles are engagingly written, the authors are well-informed and expert commentators, and the topics themselves relevant to many professionals. -- Margaret Procter * Archives and Records *The editors have compiled a book that is both remarkably open-minded and forward-thinking, while still retaining the rigor of traditional historical and archival practices. Each essay stands firmly on its own yet complements the others in a refreshing way; not unlike when you introduce a favorite piece of music or artwork to someone who has never seen it before and they point out something poignant and meaningful that you had overlooked, adding to the complexity and beauty of your own perspective. Sometimes that new information is hidden in plain view, as several of these essays illustrate, but it brings a more holistic outlook that unites all involved in creating, using, and appreciating that piece. This book accomplishes that for records and makes familiar topics new again, ready to be rediscovered in promising ways. -- Christine Schmid Engels * Archival Issues *Table of ContentsIntroduction - Fiorella Foscarini, Heather Macneil, Bonnie Mak, and Gillian OliverPART 1: RETHINKING HISTORIES AND THEORIES 1. Moving the Margins to the Middle: Reconciling ‘the Archive’ with the Archives - Jeannette Bastian 2. Organisms, Skeletons, and the Archivist as Paleontologist: Metaphors of Archival Order and Reconstruction in Context - Juan Ilerbaig 3. 'Records in Context' in Context: A Brief History of Data Modeling for Archival Description - Jonathan Furner 4. Mapping Archival Silence: Technology and the Historical Record - Marlene Manoff 5. Hidden Voices in the Archives: Pioneering Women Archivists in Early 20th Century England - Elizabeth ShepherdPART 2: ENGAGING RECORDS AND ARCHIVES 6. The Use and Reuse of Documents by Chancellors, Archivists and Government Members in an Early Modern Republican State: Genoa’s Giunta dei Confini and Its Archives - Stefano Gardini 7. The Bumpy Road to Transparency: Access and Secrecy in 19th-Century Records in the Dutch East Indies - Charles Jeurgens 8. Archival Ethics and Indigenous Justice: Conflict or Coexistence? - Melanie Delva and Melissa Adams 9. History and Development of Information and Recordkeeping in Malawi - Paul Lihoma 10. History of Community Archiving in Poland - Magdalena Wiśniewska 11. Reflecting on Practice: Artists’ Experiences in the Archives - Sian Vaughan

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Book SynopsisIn an environment where increasing amounts of information (and fake news) flood the internet on websites and social media, the information professional’s job is getting harder. It is important that they are skilled at finding and using the appropriate information and assisting users in working out what information they need and the best way of getting it. Expert Internet Searching provides library and information professionals with in-depth practical information on how to search the internet quickly and effectively to help their users and make their lives easier.Now fully revised for its fifth edition, this book covers the basics of search before going into detail on how to run advanced and complex searches using a variety of different search engines. This edition has been updated to include current trends in search, such as social media search, fake news, and discussion of the authority and validity of search results. It will ensure that information professionals, whether complete beginners or more experienced, are able to work efficiently to obtain accurate information in a timely fashion.Trade ReviewExpert Internet Searching is impressively informative, exceptionally well written, organized and presented. A standard work in the field, this newly updated and expanded fifth edition of Expert Internet Searching should be considered an indispensable and core addition to personal, professional, community, corporate, governmental, and academic library Internet Security collections and supplemental studies reading lists. * Midwest Book Review *Table of Contents1. An introduction to the internet 2. An introduction to search engines 3. The world according to Google 4. Other free-text search engines 5. Directory, clustering and similarity search engines 6. Multi- and meta-search engines 7. Social media search engines 8. Visual and image search engines 9. People-based resources 10. News-based search engines 11. Multimedia search engines 12. Specialised search engines 13. Hints, tips and the future

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Book SynopsisIn an environment where increasing amounts of information (and fake news) flood the internet on websites and social media, the information professional’s job is getting harder. It is important that they are skilled at finding and using the appropriate information and assisting users in working out what information they need and the best way of getting it. Expert Internet Searching provides library and information professionals with in-depth practical information on how to search the internet quickly and effectively to help their users and make their lives easier.Now fully revised for its fifth edition, this book covers the basics of search before going into detail on how to run advanced and complex searches using a variety of different search engines. This edition has been updated to include current trends in search, such as social media search, fake news, and discussion of the authority and validity of search results. It will ensure that information professionals, whether complete beginners or more experienced, are able to work efficiently to obtain accurate information in a timely fashion.Trade ReviewExpert Internet Searching is impressively informative, exceptionally well written, organized and presented. A standard work in the field, this newly updated and expanded fifth edition of Expert Internet Searching should be considered an indispensable and core addition to personal, professional, community, corporate, governmental, and academic library Internet Security collections and supplemental studies reading lists. * Midwest Book Review *Table of Contents1. An introduction to the internet 2. An introduction to search engines 3. The world according to Google 4. Other free-text search engines 5. Directory, clustering and similarity search engines 6. Multi- and meta-search engines 7. Social media search engines 8. Visual and image search engines 9. People-based resources 10. News-based search engines 11. Multimedia search engines 12. Specialised search engines 13. Hints, tips and the future

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Book SynopsisToday’s emphasis on metrics and personalization make evidence-based instruction an imperative. This book offers librarians concrete, empirically-based strategies to connect with learners at all levels.More than ever, librarians are required to possess pedagogical expertise and are being called upon to design, implement, and assess robust evidence-based reference and instructional practices that contribute to student success. In order to achieve these goals, librarians must know how to teach information literacy skills that go far beyond one particular library context, in order to facilitate lifelong learning. In addition to the traditional information expertise of the library professional, today’s librarian must also master evidence-based pedagogical practices that can help make learning stick.Offering plentiful examples of pedagogy in action, this book covers: six cognitive principles for organizing information literacy instruction, with sample worksheets and organization tools for instruction planning how to establish rapport and build learners’ motivation educational evidence debunking the mythical perception that because students are skilled at computers and mobile technology, they already know how to do research questions to keep in mind for inspiring autonomous learning the power of story, as described by Joan Didion, Brené Brown’s Ted Talk, and educational psychology research the science behind information overload a balanced framework for evaluating specific educational technology tools. Trade Review'Current librarians who take the time to read through the extensive research provided in this text will give more consideration to what it is like to be a learner today, and perhaps will find new approaches to integrate into their work with patrons of all ages.'— VOYA * VOYA *'Does a good job in showing how learner-centered pedagogy can be applied to library teaching to produce significant student learning. It is recommended for academic librarians, but other librarians will find it useful, too.'— Catholic Library World * Catholic Library World *'Succinctly demonstrates the need for empathy in self-directed learning. This title is compelling in design; theory and practicality entwine, and infographics generate intentional engagement ... Highly recommended.'— ARBA * ARBA *Table of ContentsAcknowledgmentsIntroduction1. What is Learner-Centered Pedagogy?2. Curiosity and Learning: The Importance of Authenticity and Autonomy3. Empathy and the Science of Learning: Lessons from the Cognitive Literature4. Relationships: The Heart of Learner-Centered Pedagogy5. Cultivating a Growth Mindset6. The Learner-Centered Library Technologist: Applying Learner-Centered PedagogyConclusion: The Timelessness of Learner-Centered PedagogyDirections for Further ReadingAbout the AuthorsIndex

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Book SynopsisIs the traditional library business model a victim of disruptive digital technologies? Library Management in Disruptive Times identifies the key skills and attitudes needed by the library leaders of today and tomorrow and delivers a balanced view of the future of the profession. Contributed to by expert professional library leaders and educators from across the globe, this edited collection offers thought-provoking perspectives on the challenge of the current operating environment across a range of library sectors, library professional associations and geographic regions. Each author brings their own particular area of expertise and perspective on to consider the effects of disruptive change in libraries globally. Key topics covered include: Leading change Management fads and their impact on libraries User engagement The value of collaboration and consortia Library management and the global economic crisis Agile management techniques The role of professional associations in redefining the profession Developing management skills on the job Planning for the future. This dynamic collection helps readers to envision the purpose and value of future libraries and to see change as a rare opportunity to create truly new roles for librarians. Readership: This will be essential reading for library managers, directors and aspiring leaders throughout the world.Trade ReviewLibrary Management in Disruptive Times is a good overview for library directors who seek advice on managing the sweeping tides of change. -- Sarah Tusa * Serials Review *Table of ContentsIntroduction - Steve O’Connor 1. Leading change – knowledge for success - Ian Smith 2. Management fads and fashions and their impact on the LIS community - Bill Fisher 3. The 5 rules of engagement for librarians – à la Ranganathan’s Laws of Library Science - Choy Fatt Cheong 4. Library management, disruption and consortia – an Australian example - Michael Robinson 5. No regrets; just lessons: economic crisis is changing our life and the management of libraries - Petros Kostagiolas 6. Introducing agile principles and management to a library organization - Daniel Forsman 7. The role of professional associations in changing times - Susan Henczel 8. And the walls came tumbling down … the library profession confronts all-invasive new managerialism - Colin Storey 9. ‘What is behind the meaning of disruption or … thinking of management strategies from the other side’ - Steve O’Connor

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Book SynopsisThis edited collection brings together global experts to explore the role of information professionals in the transition from an analogue to a digital environment.The contributors, including David Nicholas, Valerie Johnson, Tim Gollins and Scott David, focus on the opportunities and challenges afforded by this new environment that is transforming the information landscape in ways that were scarcely imaginable a decade ago and is challenging the very existence of the traditional library and archive as more and more resources become available on line and as computers and supporting networks become more and more powerful.Is Digital Different? illustrates the ways in which the digital environment has the potential to transform scholarship and break down barriers between the academy and the wider community, and draws out both the inherent challenges and the opportunities for information professionals globally.By drawing on examples of the impact of other new and emerging technologies on the information sciences in the past, the book emphasises that information systems have always been shaped by available technologies that have transformed the creation, capture, preservation and discovery of content. Trade ReviewAn exemplary concluding chapter on digital humanities scholarship nicely contrasts the paper era with research methodologies currently on the rise in the digital space, including those involving Big Data. -- Don Todaro * Against the Grain *Is Digital Different? achieves what it sets out to do, which is to present the opportunities and challenges of digital for archives cultural heritage institutions and should form part of any students’ or practitioners’ library. The editors should be commended for compiling such an interesting collection of essays. -- Anthea Seles * Archives and Records *This is a useful compilation of many of the important considerations of how to manage digital content in the present environment. * Technical Services Quarterly *I thoroughly enjoyed the opportunity to read a book and to learn, unlearn and relearn. As a professional in the field, I found the 180-pages of the book to be an enthralling read. Each chapter took me somewhere, and either exposed me to something new, for instance the world of libraries and their scenarios, or alternatively reaffirmed current information management thoughts .... In conclusion, it's a worthwhile read. -- Tim Newbegin * IQ *This is an interesting book that deserves to be read by all information and IT professionals. -- Lucile Desligne`res * Alexandria *I would highly recommend this book as an introduction to this topic. The authors' coverage of the subjects is clear and easily understood. The objective way material is presented guarantees the reader will be excited by the promise of digital, while appreciating the challenges or limitations of the format. It is also worth a read if you are interested in placing digital initiatives into a broader professional or historical context. The complex content is presented in an approachable yet thorough manner, giving the reader a chance to reflect on how new technologies may influence their own practice. No matter your knowledge level on the topic you are guaranteed to learn something new from this book. -- Abraham Wheeler * Journal of Electronic Resources in Medical Libraries *Table of ContentsIntroduction and acknowledgements - Michael Moss and Barbara Endicott-Popovsky 1. What is the same and what is different - Michael Moss 2. Finding stuff - David Nicholas and David Clark 3. RDF, the Semantic Web, Jordan, Jordan and Jordan - Norman Gray 4. Crowd sourcing - Ylva Berglund Prytz 5. Pathways to integrating technical, legal and economic considerations in the design, development and deployment of trusted IM systems - Scott David and Barbara Endicott Popovsky 6. Finding archived records in a digital age - Tim Gollins and Emma Bayne 7. Security: managing online risk - Barbara Endicott-Popovsky 8. Rights and the Commons: navigating the boundary between public and private knowledge spaces - Gavan McCarthy and Helen Morgan 9. From the Library in Alexandria to the Google Campus: has the digital changed the way we do research? - David Thomas and Valeria Johnson

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Book SynopsisThis landmark textbook is an essential primer for students and practitioners interested in information seeking, needs and behaviour, user studies and information literacy. Introduction to Information Behaviour uses a combination of theory and practical context to map out what information behaviour is and what we currently know about it, before addressing how it can be better understood in the future. Nigel Ford argues that new understandings of information behaviour research may help maximise the quality and effectiveness of the way information is presented, sought, discovered, evaluated and used. The book introduces the key concepts, issues and themes of information behaviour, illustrates them using key research studies, and provides a clear path through the complex maze of theories and models. The book is structured to move from the basics to the more complex and employs the pedagogical device of “THINK” boxes which invite the reader to think about concepts as they are introduced in order to consolidate their understanding before moving on. Case studies are included throughout the text and each chapter concludes with a round-up of what has been covered, highlighting the implications for professional information practice. The key topics covered include: Defining information behaviour and why is it useful to know about it Information needs Information seeking and acquisition Collaborative information behaviour Factors affecting information behaviour Models and theories of information behaviour Research approaches and methodologies Designing information systems The future trajectory of information behaviour research and practice. Readership: This book will be core reading for students around the world, particularly those on library and information science courses. It will also be of interest to practitioners and professional information users, providers and developers.Trade ReviewFord has written a truly organic work in contrast to other similar books that are essentially listings. Ford deliberately simplifies the confusing, chaotic picture of information behavior concepts and research for his intended audience .... such an ably useful and sophisticated rendering of a complex research field was extremely interesting. -- Charles Cole * Journal of the Association for Information Science and Technology *Table of Contents1. Introduction 2. What is information behaviour and why do we need to know about it? 3. Changing conceptions of information needs 4. Information seeking and acquisition are key components of information behaviour 5. Information behaviour can be collaborative 6. Factors influencing information behaviour 7. Models and theories in information behaviour research 8. Research approaches 9. Research methodologies in action 10. Using knowledge of information behaviour to design information systems 11. Conclusion

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Book SynopsisThis book will inform and inspire librarians, archivists, curators and technologists to make better use of data to help inform decision-making, the development of new services and the improvement of the user experience. With the wealth of data available to library and cultural heritage institutions, analytics are the key to understanding their users and improving the systems and services they offer. Using case studies to provide real-life examples of current developments and services, and packed full of practical advice and guidance for libraries looking to realize the value of their data, this will be an essential guide for librarians and information professionals. Library Analytics and Metrics brings together a group of internationally recognized experts to explore some of the key issues in the exploitation of data analytics and metrics in the library and cultural heritage sectors, including: The role of data in helping inform collections management and strategy Approaches to collecting, analyzing and utilizing data Using analytics to develop new services and improve the user experience Using ethnographic methodologies to better understand user behaviours The opportunities of library data as ‘big data’ The role of ‘small data’ in delivering meaningful interventions for users Practical advice on managing the risks and ethics of data analytics How analytics can help uncover new types of impact and value for institutions and organizations. Readership: This book will be an invaluable resource for librarians and library directors interested in developing a data-driven approach to their service provision and decision making; students on library and information science courses; and managers and practitioners in other cultural heritage sectors such as museums, archives and galleries.Trade ReviewI would heartily recommend the book to all professional librarians, but also to educators, as it provides good examples not only of data usage, but also of critical thinking. -- Information ResearchIn this collection of theory and best practices, Showers gathers international experts on library analytics and metrics to inform information professionals of the myriad ways in which data can drive good decision making and enhance services. Each chapter provides an overview of some of the main themes surrounding analytics and the development of metrics such as big (and small) data, collection management, social media metrics, and demonstrating library impact and value. At the core of each section are real-life examples of data-driven decisions based on current library scenarios. This approach sets the text apart from other publications on the subject, and readers will be aided by the practical advice. VERDICT Relevant to library directors and administrators of cultural heritage institutions looking to create a data-driven approach to decision making and the development of services. A valuable resource for anyone who serves as a liason to faculty and students along with those who manage library systems and services. -- Library Journal...a great, varied and in-depth look at the current usage of analytics and metrics in the library sector and there are some valuable case studies captured that will hopefully help inform those undertaking their own data-driven projects or facing pressure to provide impact or usage evidence to their organisations. -- MmIT JournalIn addition to Showers' brief yet thorough introduction to the topic and his concise chapter summaries, a strength of this book is the methodologies and lessons the reader learns from the case studies. -- Library & Information Science ResearchLibrary Analytics and Metrics is an excellent introduction to library analytics. It provides scope and context for emerging trends in the field and backs this up with case studies contributed by information professionals currently undertaking projects in libraries or cultural institutions in the US and UK. -- Emily Sanford * Library Resources & Technical Services *Table of ContentsIntroduction: getting the measure of analytics and metrics Library analytics The street-light effect Learning analytics About this book Chapter summaries Analytics and metrics: a brief note on definitions References 1. Library data: big and small Chapter overview Defining big and small data Small and big data in libraries CASE STUDY 1.1 The potential of data to inform personalized recommendations at the Open University Library - Richard Nurse CASE STUDY 1.2 Library ‘big data’: developing a shared analytics service for academic libraries - Ben Showers Chapter conclusion Big and small data: further resources References 2. Data-driven collections management Chapter overview The collections turn Managing the local collection Managing the ‘national’ collection CASE STUDY2.1 Building an analytics toolkit at the Harvard Library - Kim Dulin and Carli Spina CASE STUDY 2.2 Collection management analytics: the Copac Collection Management tools project - Shirley Cousins and Diana Massam Chapter conclusion Data-driven collections management: further resources References 3. Using data to demonstrate library impact and value Chapter overview Does library use have an impact on student success? The analytics turn in libraries The ethics of impact CASE STUDY 3.1 Library impact data: investigating library use and student attainment - Graham Stone CASE STUDY 3.2 Retention, student success and academic engagement at Minnesota - Shane Nackerud, Jan Fransen, Kate Peterson and Kristen Mastel CASE STUDY 3.3 The Library Cube:revealing the impact of library use on student performance - Brian Cox and Margie Jantti Chapter conclusion: from knowing to showing! Library impact and value: further resources Notes References 4. Going beyond the numbers: using qualitative research to transform the library user experience Chapter overview Qualitative research and the user experience Qualitative research and emerging user needs A mix of skills and methodologies CASE STUDY 4.1 Utilizing qualitative research methods to measure library effectiveness: developing an engaging library experience - Lynn Silipigni Connaway, Erin M. Hood and Carrie E. Vass CASE STUDY 4.2 Ethnographic techniques and new visions for libraries - Donna Lanclos Chapter conclusion Qualitative library research: further resources Note References 5. Web and social media metrics for the cultural heritage sector Chapter overview Web metrics and analytics in the cultural heritage sector The social web The future of web metrics CASE STUDY 5.1 The web impact of cultural heritage institutions - David Stuart CASE STUDY 5.2 'Let’s Get Real': A Journey Towards Understanding and Measuring Digital Engagement - Sejul Malde, Jane Finnis, Anra Kennedy, Elena Villaespesa, Seb Chan and Mia Ridge Chapter conclusion Social and media metrics: further resources References 6. Understanding and managing the risks of analytics Chapter overview Redrawing the boundaries of privacy Whose data is it anyway? The importance of data flows CASE STUDY 6.1 The legal, risk and ethical aspects of analytics - Ian Chowcat, David Kay and Naomi Korn Chapter conclusion Understanding the risks of analytics: further resources References 7. Conclusion: towards a data-driven future?References

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Book SynopsisThis edited collection provides a cutting edge overview of issues of key concern for information professionals providing information services in corporate environments. Corporate information professionals serving the workplace rather than learning communities or the general public face specific challenges and demands, from providing competitive intelligence to managing information in a global environment. International contributors working across a variety of sectors pinpoint the key topics facing the corporate information professionals today and share their experiences and expertise. The key topics include: how information professionals/libraries fit into the contemporary workplace managing the corporate intranet the role of the corporate librarian in internal and external marketing gaining buy-in for corporate knowledge and information management the hybrid librarian/systems specialist managing staff and change in a difficult climate, and demonstrating value managing information in a global firm; developing corporate taxonomies at a time of change working with suppliers/licensing for elibraries training end-users competitive intelligence searching. Readership: Experienced information professionals working in the corporate sector, including professional services firms, government, NGOs, commercial and industrial companies. The book should be useful to those with a high level of experience and/or seniority, wanting an overview on specific aspects of corporate information management, but will be accessible to more recent entrants to the workplace. It will also be of interest to students of librarianship and those applying for jobs within the sector, as well as the related professions of knowledge management, information architecture and intranet management.Trade ReviewAn invaluable guide, information professionals working in the corporate sector should gain some useful practical tips and insight. This reinforces the value of excellent practical books produced by experienced practitioners -- UpdateTable of Contents1. The role of the information professional / librarian in the corporate workplace - Katharine Schopflin 2. Managing the corporate intranet - James Mullan 3. Internal and external marketing by information professionals - Shaunna Mireau 4. The hybrid librarian/systems specialist - Simon Barron and Linda-Jean Schneider 5. Developing corporate taxonomies - Helen Lippell 6. Gaining buy-in for knowledge and information management - Danny Budzak 7. Managing staff and demonstrating value at a time of change - Andrew Grave 8. Managing information services in a global corporation - Philip Weinberg 9. Working with suppliers and licensing for e-libraries - Tina Reynolds, Fiona Fogden and Linda-Jean Schneider 10. Training end-users in the workplace - Anneli Sarkanen and Katy Stoddard

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Book SynopsisThis book will explore ways of establishing value and measuring in the archives and specials collections. There is a vast literature about ways of measuring value for cultural heritage assets as a whole, particularly museums and visitor attractions, but archives and special collections in libraries have largely been overlooked. They have been very poor at garnering statistical data and devising ways of measuring the impact of what they do, unlike museums and visitor attractions with their much heavier footfall. Do Archives Have Value? discusses the various valuation methods available, including contingent valuation, willingness to pay and value chain, and assesses their suitability for use by archives and special collections. The book also assesses the impact of the transition to the digital in archival holdings, which will transform their character and will almost certainly cost more. The discussion will be set in the context of changing societal expectations of the archive in the wake of numerous scandals where records to address grievances must be kept irrespective of cost. Value is explored in a range of different cultural and organizational contexts with case studies from a range of countries, including Australia, China, Japan, Malawi, Kenya, Russia and Thailand. There are contributions from Nancy Bell, Head of Conservation at The National Archives, Louise Craven, one of the leading UK archival scholars, Paul Lihoma, National Archivist of Malawi, Helen Morgan from the University of Melbourne, Pak Te Lee of the University of Hong Kong and Richard Wato from the National Archives of Kenya.Trade Review'Comprised of ten impressively informative articles by experts on their subjects, Do Archives Have Value? discusses the various valuation methods available, including contingent valuation, willingness to pay and value chain, and assesses their suitability for use by archives and special collections...A unique, seminal, and expressly organized and presented work of collective scholarship, Do Archives Have Value? will prove to be an essential, core addition to professional, college, and university "Library Science & Technology" collections and supplemental curriculum studies lists.' -- James A. Cox * Midwest Book Review *'The question the editors of this collection of essays ask seems beguilingly simple: do archives have indeed value? But as Moss and Thomas point out in their introduction to the diverse contributions from across the world, the answer is not as straightforward as it seems.' -- Danielle Westerhof * InforPro *Table of ContentsContentsAbout the contributorsIntroductionDavid Thomas and Michael Moss1 Valuing oral and written texts in MalawiPaul Lihoma2 Building an evidenced based culture for documentary heritage collections Nancy Bell, Michael Moss and David Thomas3 Value in fragments: an Australian perspective on re-contextualisationHelen Morgan, Cate O’Neill, Nikki Henningham, Gavan McCarthy and Annelie De Villiers4 Trusting the records: the Hillsborough football disaster 1989 and the work of the Independent Panel 2010–12Sarah Tyacke5 Sharing history: coupling the archives and history compilation in Japan Sachiko Morimoto6 Memories of the future: archives in India Swapan Chakravorty7 Business archives in Hong Kong: an overview Pui-Tak Lee8 The search for Ithaca? The value of personal memory in the archive of the digital ageLouise Craven9 The commercialisation of archives: the impact of online family history sites in the UKDavid Thomas and Michael Moss10 A search for truthiness: archival research in a post-truth world Daniel GermanIndex

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Book SynopsisThis book provides a practical guide to implementing knowledge and information initiatives in the workplace. Drawing on case studies from practitioners in a range of different work environments, it will outline best practice, pitfalls and advice on a range of topics, including making the business case, audits, establishing communities of practice, building knowledge bases and knowledge capture.Many workplaces have moved from providing research support to knowledge services. Practical Knowledge and Information Management will help professionals provide those services, to improve existing techniques for knowledge sharing and capture and to help transition from the more traditional library model. Chapters will be themed and based on case studies drawn from across the knowledge management community in the UK, Ireland and North America. Although not an edited collection, the book draws on contributions from workplaces in both the public and private sectors, including law, finance, Government, non-profit, academic and business. Trade Review'The style is authoritative and accessible, with the authors’ own expertise evident with the vignettes of real-life examples of the issues raised, both as positive examples and also of things going wrong. The anonymised case studies are highlighted in stand-out text boxes, giving a brief overview of the topic and contextual information to bring it to life.'- Emily Hopkins, Knowledge Management Programme Manager Health Education England, CILIP Health Libraries Group newsletter * CILIP Health Libraries Group newsletter *Table of ContentsPractical Knowledge and Information Management

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Book SynopsisWho could be partners to archivists working in digital preservation? This book features chapters from international contributors from diverse backgrounds and professions discussing their challenges with and victories over digital problems that share common issues with those facing digital preservationists. The only certainty about technology is that it will change. The speed of that change, and the ever-increasing diversity of digital formats, tools, and platforms, will present stark challenges to the long-term preservation of digital records. Archivists are frequently challenged by the technical expertise, subject matter knowledge, time, and resource requirements needed to solve the broad set of challenges sure to be faced by the archival profession. Partners for Preservation advocates the need for archivists to recruit partners and learn lessons from across diverse professions to work more effectively within the digital landscape. Includes discussion of: the internet of things digital architecture research data and collaboration open source programming privacy, memory and transparency inheritance of digital media. Trade Review'Comprised of ten erudite, informative, thoughtful and thought-provoking essays, Partners for Preservation: Advancing digital preservation through cross-community collaboration is especially and unreservedly recommended to the attention of professional archivists and others responsible for digital preservation, as well as students of archival studies and digital preservation.' -- Susan Bethany * Midwest Book Review *Table of ContentsAbout the authors Foreword Introduction PART I: MEMORY, PRIVACY AND TRANSPARENCY 1. Inheritance of digital media - Edina Harbinja 2. Curbing the online assimilation of personal information - Paulan Korenhof 3. The rise of computer-assisted reporting: challenges and successes - Brant Houston 4. Link rot, reference rot and the thorny problems of legal citation - Ellie MargolisPART II: THE PHYSICAL WORLD: OBJECTS, ART AND ARCHITECTURE 5. The Internet of Things: the risks and impacts of ubiquitous computing - Éireann Leverett 6. Accurate digital colour reproduction on displays: from hardware design to software features - Abhijit Sarkar 7. Historical building information model (BIM)+: sharing, preserving and reusing architectural design data - Ju Hyun Lee and Ning GuPART III: DATA AND PROGRAMMING 8. Preparing and releasing official statistical data - Natalie Shlomo 9. Sharing research data, data standards and improving opportunities for creating visualisations - Vetria Byrd 10. Open source, version control and software sustainability - Ildikó Vancsa Aftermath Index

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Book SynopsisThis accessible and highly practical book provides an introductory guide to the world of research support in the academic library. Academic libraries have seen huge changes in recent years thanks to the increasing availability of information online but they are now undergoing another shift. As libraries move away from providing access to existing information and towards helping users create new knowledge there is an opportunity for them to develop new services for the research community. To do this successfully libraries need to have a knowledgeable workforce who are equipped to provide the support that researchers need. Information professionals are increasingly being asked to advise their users on issues such as open access and research data management but are often doing so with little or no formal preparation. Outlining the reasons why library staff need to develop a knowledge of research support and guiding them through the key information on each topic, The No-nonsense Guide to Research Support and Scholarly Communication provides an ideal primer for those who seek to work in this area or those who have acquired these responsibilities as part of a wider role. The practical nature of the book means readers can dip into it or read it from cover to cover as needed. It includes practical checklists of knowledge and skills, international case studies by practitioners from around the globe, end of chapter references, how-to sections, activities and links to freely available online training materials. The book covers: scholarly communication, open research and the research lifecycle research data management open access disseminating research metrics and measuring impact including the Journal Impact Factor, H-Index and Altmetrics career paths in research support why and how library staff at all levels can get involved in the process of doing research and sharing their outputs. The book will be essential reading for academic librarians who have had research support duties added to their role with little or no formal training or those who have taken on a newly created role and are unsure of how best to use their existing skills or develop new ones suitable for a role in research support. The book will also be of interest to public librarians who may be dealing with supporting their own research communities and those who are considering taking on a career in this growing area but are unsure where to turn for guidance including students studying for postgraduate library qualifications and those who have undertaken qualifications in publishing.Trade Review'The book provides readers with a solid, balanced overview of scholarly communication, along with resources, listed in the conclusion, for learning more and keeping up to date. Sewell has produced an excellent resource not only for people working or wanting to work in research support, but for a far wider range of people in academic libraries who will benefit from knowing more about this key area that informs so much of what libraries, and universities, do.'— Carol Hollier, SLA Europe -- Carol Hollier * SLA Europe *'As with other titles in the series, this book is an accessible, straightforward, and highly readable introduction to an important, fast-moving, and multifaceted topic. Given its emphasis on very basic concepts and career exploration, it should prove useful to anyone unfamiliar with this growing field who is interested in possible careers.' -- Jennifer Bartlett * University of Kentucky Libraries *Table of Contents1.Introduction 2. Scholarly communication 101 3. Research data management 4. Open access 5. Disseminating research 6. Metrics and measuring impact 7. Career paths in research support 8. Getting involved in the scholarly communication process 10. Conclusion

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Book SynopsisThe Academic Teaching Librarian’s Handbook is a comprehensive resource for academic library professionals and LIS students looking to pursue a teaching role in their work and to develop this aspect of their professional lives in a holistic way throughout their careers. The book is built around the core ideas of reflective self-development and informed awareness of one’s personal professional landscape. Through engaging with a series of exercises and reflective pauses in each chapter, readers are encouraged to reflect on their professional identity, self-image, self-efficacy and progress as they consider each of the different aspects of the teaching role. This handbook will:provide a comprehensive resource on teaching, professional development and reflective practice for academic teaching librarians at all stages of their careersexplore the current landscape of teaching librarianship in higher education, and highlight the important developments, issues and trends that are shaping current and future practiceexamine the roles and responsibilities of the academic teaching librarian in the digital eraintroduce the essential areas of development, skill and knowledge that will empower current and future professionals in the roleinspire prospective and current academic teaching librarians to adopt a broad conception of the role that goes beyond the basic idea of classroom-based teaching, and provide practical tools to engage in personal development and career planning in this area. The Academic Teaching Librarian’s Handbook is an indispensable reference, suitable for early career professionals at the start of their teaching journey, as well as mid- or late-career librarians who may have moved into leadership and managerial roles and who wish to advance their teaching role to the next level. Trade Review'I have admired the easy to read but very professional language of the author and also explored the methods and techniques that she has used throughout the text as educational devices: personal reflection points, cleverly constructed exercises, usage of layout means, structuring of the text and figures. This book is definitely for librarians, but also for students of information science and their teachers.'Ona Norvaišaitė, Information ResearchTable of ContentsIntroduction Part 1 Constructing the academic teaching librarian 1 Shaping the academic teaching librarian 1.1 Introduction: critical issues for academic teaching librarians 1.2 Conceptions of literacy: terminology and the academic teaching librarian 1.3 New frameworks: information literacy in context 1.4 Critical information literacy 1.5 Social media and filter bubbles: the rise of ‘fake news’ 1.6 Learning analytics 1.7 E-research and datafied scholarship 2 Defining the academic teaching librarian 2.1 Introduction: who is the academic teaching librarian? 2.2 Professional identity and ‘teacher identity’ 2.3 Roles and responsibilities of academic teaching Librarians 2.4 The information-literate self 2.5 Reflective practice for academic teaching librarians 2.6 Developing a personal teaching philosophy 3 Becoming an academic teaching librarian 3.1 Introduction: choosing the academic teaching librarian pathway 3.2 Looking inwards: self-analysis and the teaching role 3.3 Does a ‘teaching personality’ exist? 3.4 Mapping your teaching profile 3.5 Planning and developing your teaching role 3.6 Keeping current with teaching trends 3.7 Documenting and showcasing your work; teaching portfolios for librarians Part 2 Excelling as an academic teaching librarian 4 Technology and the academic teaching librarian 4.1 Introduction: the digital environment for academic teaching librarians 4.2 Teaching, learning and technology – key concepts 4.3 The digital imperative in higher education 4.4 Digital education in higher education (HE): state of the art 4.5 Digital learning and the academic teaching librarian 4.6 Digital learning knowledge domains: a framework for academic teaching librarians 4.7 Levels of skill and expertise for digital learning 4.8 Additional digital learning competence frameworks 4.9 A reflective approach to planning and designing digital learning 4.10 A final word on digital learning 5 Leading and co-ordinating for the academic teaching librarian 5.1 Introduction: leadership, management and culture 5.2 Leadership and the academic teaching librarian 5.3 Coordinating your library’s information literacy programme 5.4 Creating an information literacy culture in your institution 5.5 Engaging with the wider community of teaching librarians 6 Advocacy and the academic teaching librarian 6.1 Introduction: reflecting on advocacy 6.2 Advocacy and libraries 6.3 Advocacy and academic teaching librarians 6.4 Information literacy: communicating value 6.5 Ways of engaging in advocacy 6.6 Writing for academic publications: a reflective view

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Book SynopsisVisual research methods (VRM) comprise a collection of methods that incorporate visual elements such as maps, drawings, photographs, videos, as well as three-dimensional objects into the research process. In addition, VRM including photo-elicitation, photovoice, draw-and-write techniques, and cognitive mapping are being leveraged to great effect to explore information experiences to investigate some of the central questions in the field; expand theoretical discussions in LIS; and improve library services and spaces.Visual Research Methods: An Introduction for Library and Information Studies is the first book to focus on visual methods in LIS, providing a comprehensive primer for students, educators, researchers and practitioners in the field. Contributed chapters in the book showcase examples of VRM in action and offer the insights, inspirations, and experiences of researchers and practitioners working with visual methods. Coverage includes: - an introduction to visual research methods including a discussion of terminology- an overview of the literature on VRM in libraries- methodological framing including a discussion of theory and epistemology- practical and ethical considerations for researchers embarking on VRM projects- chapters showcasing VRM in action including drawing techniques, photographic techniques, and mixed methods- six contributed chapters each showcasing the results of visual research methods, discussions of the techniques, and reflections on VRM for research in information studies.This book will provide a strong methodological context for the adoption of visual research methods in LIS and feature examples of VRM ‘in action.’ It will prove to be a must-have reference for researchers, practitioners, instructors, and students who want to engage with visual research methods and to expand their methodological toolkit. Trade Review'A seminal and significant curriculum textbook, Visual Research Methods: An Introduction for Library and Information Studies is a core and unreservedly recommended addition to the Library Science collections of community and academic library systems. Ideal for library in-service training programs, it should be noted for library science students, academia, and professional librarians that Visual Research Methods: An Introduction for Library and Information Studies is also readily available in a paperback edition.' -- James A. Cox * Midwest Book Review *'A useful tool that would complement more traditional methods textbooks in a LIS program and serve as inspiration or a point of reference for an information professional looking to integrate visual tools into applied research designs' - Alison Hicks, Assistant Professor of Information Studies, UCL -- Alison Hicks * University of Toronto Press *Table of ContentsIntroduction: An Invitation to Visual Research Methods, Shailoo Bedi and Jenaya WebbPart 1 - A Primer on Visual Research Methods in LIS1 - A Brief Introduction to Visual Research Methods in LIS, Jenaya Webb and Shailoo Bedi2 - Visual Research Methods: Discovery, Shailoo Bedi and Jenaya WebbPart 2 – Visual Research Methods in Action3 - Librarian, Illustrated: The Draw-and-Write Technique as a Visual Method for Libraries, Jenna Hartel and Deborah Hicks4 - Rediscovering Community Heritage through 3D Laser Scanning and Visualisation, Elizabeth Tait5 - Making as Storytelling: Using Draw-and-Write and Object Elicitation in the Design and Study of a Library Makerspace, Jess Whyte and Chelsea Misquith6 - Windows into Library Experience: The Value of Visual UX Research Methods, Andy Priestner7 - Digital Storytelling, Archival Research and ‘Layers of Practice’: A Critical Pedagogical Approach to Visual Literacy in University Archives and Special Collections, Angela Fritz8 - Navigating the Thresholds of Information Spaces: Drawing and Performance in Action, Rebecca Noone

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Book SynopsisYou know you need to get the word out. But where do you start? How do you keep track of everything? Don’t work harder—work smarter. The key is to stay organized and focused through solid project management skills, and at the heart of it all lies an efficient workflow. Goodman’s invaluable resource is here to smooth the way with 72 time-saving guides that will streamline your processes. Addressing myriad marketing, publicity, and promotion activities, this book is packed with tried and true best practices and useful tips on such topics as: efficiently reviewing and tracking task requests from colleagues around your organization; keeping people informed through project management tools and formal reporting; developing and sustaining a network of media contacts in the community who will publicize your events; crafting a consistent brand identity across the organization through language, logo, and colors; creating and maintaining a public calendar for content; designing mobile-friendly email messages and web pages; segmenting email campaigns for maximum impact and engagement; collecting user information while respecting privacy; employing simple surveys for quick and useful feedback; and handling complaints with grace. With the help of Goodman’s step-by-step advice, you’ll be able to establish and maintain marketing communication strategies and workflows no matter your organization’s size.Trade Review"This is an excellent and well-designed guidebook for busy librarians. Although written by a public librarian, it will be of tremendous use to any librarian involved with marketing.”— Booklist * Booklist *Table of ContentsPrefaceAcknowledgmentsIntroductionChapter 1 Getting Started What Is Marketing? A Word on Titles Where Do You Fit in the Organizational Structure? Document Everything The Buck Stops Here Welcome to the Guides Chapter 2 Learn About Your Organization 1. Getting Staff Buy-In 2. Outline Your Job Scope 3. Know Your Branding Chapter 3 Get Notified of Marketing Requests 4. Make an Inventory of Marketing Offerings 5. How to Gather Marketing Requests 6. E-Mail System Setup 7. Ingest Form Setup Chapter 4 Set Up Project Management 8. Time Management 9. Understand Your Needs 10. Desired Capabilities 11. Analog vs. Digital 12. Comparison of Project Management Tools 13. Personal Knowledge Base 14. Internal Tracking System 15. Publicity Plans 16. Marketing Strategy 17. Example of a Complete Marketing Workflow Chapter 5 Content Creation 18. File Management 19. Content 20. Copyright 21. Design 22. Mobile-Friendly Content 23. Diversity 24. Images 25. Video 26. Print Materials 27. E-Mail Newsletters 28. CAN-SPAM Act 29. Web Forms 30. Calendars to Develop 31. Photography Policies Chapter 6 Staff Training and Interactions 32. Build a Network of Support 33. Educational Resources 34. Keep Staff Involved 35. Staff Training Now and in the Future 36. Managing Assistants Chapter 7 Who Are Your Users? 37. Target Audiences 38. Respecting Privacy 39. Confirmation Methods 40. How to Collect User Information 41. Simple Surveys 42. Program Attendance vs. Door Counts 43. Staff-Sourced User Groups 44. Census 45. Mapping 46. Social Media Insights 47. Other Ways to Learn about Users Chapter 8 Tracking and Reports 48. Questions to Ask 49. What to Track When 50. Daily Tracking and Reports 51. Weekly Tracking and Reports 52. Monthly Tracking and Reports 53. Quarterly Tracking and Reports 54. Annual Tracking and Reports 55. Single Campaigns 56. Shortened URLs 57. A/B Testing 58. Marketing Report for Staff Chapter 9 Outside Contacts 59. Document Your Public Relations Contacts 60. Set Up Meetings 61. Find New Contacts 62. Press Releases 63. Other Press Releases to Send 64. One-Off Press Releases 65. Networking Chapter 10 Bonus Insights 66. Google My Business 67. Handling Complaints 68. How to Apologize 69. Ordering Items 70. Update Content 71. Social Media Tips 72. Two-Factor Authentication

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