Knowledge management Books
Government Institutes Inc.,U.S. Performance Driven IT Management: Five Practical
Book Synopsis"Despite spending more than $600 billion on information technology over the past decade, the Federal Government has achieved little of the productivity improvements that private industry has realized from IT" according to the 25 Point Implementation Plan to Reform Federal Information Technology Management published by the White House in late 2010. "Too often, Federal IT projects run over budget, behind schedule, or fail to deliver promised functionality." This book argues that the Federal Government needs a new approach. Introducing a novel five-step process called performance-driven management (PDM), author Ira Sachs explains in detail how to reduce risk on large IT programs and projects. This book walks through the five steps of the PDM process: ·conducting a high-level strategic review of what an organization does, who it serves, what it wants to do, and how it is going to do it; ·instituting performance measures to gauge success for the organization; ·completing comprehensive business cases for projects and using them to mitigate risk and manage projects throughout the project life cycle; ·performing benefits realization on completed projects; and ·establishing these best practices to achieve successful results in the future. This is an essential tool for all IT and business managers in government and contractors doing business with the government, and it has much useful and actionable information for anyone who is interested in helping their business save money and take on effective, successful practices.
£69.01
Holy Macro! Books Excel 2019 – Business Basics & Beyond
Book SynopsisAre you tired of tracking financial elements of your business manually, do you have to prepare staffing schedules by hand, or do you simply want to know how to get more information from your business data? Learn how to harness your business data and put it to use for you. Learn the basics of Excel, including a comprehensive review of every tab of the Excel Ribbon. See how to best display your data for maximum impact with formatting tools, Data Tables, Charts & Pivot Tables. Use customer information to create customized letters with Mail Merge. Import data using Power Query. Calculate the costs of doing business with financial formulas, learn where to find pre-packaged business templates, and much more. This book uses real-world business examples in operation with all these elements.
£999.99
Berrett-Koehler Strategic Analytics: Advancing Strategy Execution
Book SynopsisMore than ever, data drives decisions in organizatons - and we have more data, and more ways to analyze it, than ever. Yet strategic initiatives continue to fail as often as they did when computers ran on punch cards, Economist and research scientist Alec Levenson says we need a new approach.The problem, Levenson says, is that the business people who devise the strategies and the human resources people who get employees to implement them use completely different analytics. Business Analytics can determine if operational priorities aren't being achieved but can't explain why. HR analytics reveal potentially helpful policy and process improvements but can't identify which would have the greatest strategic impact.This book shows how to use an integrated approach to bring these two pieces together. Levenson presents a thorough and realistic treatment of the reasons for and challenges of taking an integrated approach. Heprovides details on the different parts of both enterprise and human capital analytics that have to be conducted for integration to be successful and includes specific questions to ask, along with examples of applying integrated analytics to address particular organizational challenges.Effective analytics is a team sport. Levenson's approach allows you to get the deepest insights by bringing people together from both the business and HR perspectives to assess what's going on and determine the right solution.
£22.95
Harvard Business Review Press The Social Life of Information: Updated, with a
Book Synopsis"Should be read by anyone interested in understanding the future," The Times Literary Supplement raved about the original edition of The Social Life of Information. We're now living in that future, and one of the seminal books of the Internet Age is more relevant than ever. The future was a place where technology was supposed to empower individuals and obliterate social organizations. Pundits predicted that information technology would obliterate the need for almost everything--from mass media to bureaucracies, universities, politics, and governments. Clearly, we are not living in that future. The Social Life of Information explains why. John Seely Brown and Paul Duguid show us how to look beyond mere information to the social context that creates and gives meaning to it. Arguing elegantly for the important role that human sociability plays, even--perhaps especially--in the digital world, The Social Life of Information gives us an optimistic look beyond the simplicities of information and individuals. It shows how a better understanding of the contribution that communities, organizations, and institutions make to learning, working, and innovating can lead to the richest possible use of technology in our work and everyday lives. With a new introduction by David Weinberger and reflections by the authors on developments since the book's first publication, this new edition is essential reading for anyone seeking to understand the human place in a digital world.Trade ReviewPraise for The Social Life of Information:“A thoughtful and challenging read that belongs on the bookshelf of anyone trying to invent or make sense of the new world of information.” — Amazon“Essential Reading for Modern Managers” — Businessweek“An intellectual gem” — Publisher’s Weekly“This deserves to be one of the best-read books of the internet age.” — The Financial Times“The Social Life of Information will help technologists keep an eye on the bigger picture and avoid the tunnel vision that can lead promising companies down blind alleys.” — Eric Schmidt
£21.85
Harvard Business Review Press Peter F. Drucker on the Network Economy
Book Synopsis
£20.90
American Bar Association The Lawyer’s Guide to Office Automation: Tools
Book SynopsisWhen entering the legal profession, lawyers dream of advocacy, writing, and advice as daily tasks. Claim that dream by using automation to ease tasks on the business side. From intake, scheduling, invoicing, writing, and proofreading, this book gives you possibilities to start designing your dream.Clients value lawyers for their advice, advocacy, and written products. However, lawyers or their staff end up devoting time to manually creating invoices and welcome letters, negotiating calendars, inputting client data from intake forms, and typing and retyping basic client data into filings and correspondence. Between the possible mistakes and the probable burnout, manual work at the law office has its hazards.Automation has transformed the way we work and relate to one another. You deserve the freedom to not manually fill out order forms, write the same letters word for word, or recall basic client details before preparing for a meeting or hearing. Your clients, your employees, and your health will thank you.The Lawyer's Guide to Office Automation: Tools and Strategies to Improve Your Firm and Your Life outlines solutions to operational challenges such as drafting and revising common documents, creating invoices, and scheduling appointments. Create an intake system that supports you and your office, freeing you to deal with the reason you get paid, your advice, documents, and advocacy. The book also covers the ethical and cybersecurity concerns that automated law firms encounter. See the possibilities and jump start your plan to make your law office work smarter for you!
£68.12
Murphy & Moore Publishing Business Intelligence and Analytics: Concepts,
Book Synopsis
£108.11
Clanrye International Knowledge Management: Theory and Practice
Book Synopsis
£104.61
ISTE Ltd and John Wiley & Sons Inc Managing Complexity of Information Systems: The
Book SynopsisThis book is about complexity in Information Systems (IS). The subject is addressed from both conceptual and applied perspectives. Concepts are drawn from information theory, industrial design and software engineering. Its content capitalizes on experiences gathered by the authors during various contracting jobs involving software architecture, modeling and IS architecture that were conducted for large organizations in the banking and industry sectors, as well as in the public sector. The authors develop the point of view according to which mastering complexity involves two essential steps: first, one should develop a clear understanding of the real nature of complexity within the IS; second, one should identify the primary causes which contribute to its uncontrolled growth and organize these into a logical framework, in order to define efficient countermeasures. Both technical and psychological causes of complexity are to be considered. Two themes make up the main thread of the book: complexity and value. Both themes are quite common when considered separately, but their interplay remains a largely unexplored topic. The analysis of this interplay is one of the sources of originality of this book.Table of ContentsForeword xi Pascal GROJEAN Preface xv Chapter 1. Why Simplicity? 1 1.1. Solving conflicting requirements 1 1.2. Three periods in IS management 5 1.3. And now … simplicity! 10 1.4. Plan of the book 13 Chapter 2. Complexity, Simplicity, and Abstraction 17 2.1. What does information theory tell us? 17 2.2. What does the design tell us? 33 Chapter 3. Value or Values? 77 3.1. Who is concerned? 79 3.2. Concepts of value for an IS 80 3.3. Are these values sufficient and independent? 90 Chapter 4. Promoting Value Through Simplicity 97 4.1. Growing technical heterogeneity 100 4.2. Changing requirements 121 4.3. Human factors 131 Chapter 5. Simplicity Best Practices 149 5.1. Putting simplicity principles into practice 149 5.2. Defining a generic IS 149 5.3. A simplicity framework 152 Conclusion 173 APPENDICES 177 Appendix 1. Digging into Information Theory 179 Appendix 2. Two Measures of Code Complexity 195 Appendix 3. Why Has SOA Failed So Often? 207 Bibliography 219 Index 221
£132.00
Springer Fachmedien Wiesbaden Kostenmanagement: Eine Einführung für
Book SynopsisDas Lehrbuch liefert Studierenden das relevante Basiswissen über grundlegende Methoden und Instrumente, um bestimmte Aufgabenstellungen im Bereich der Steuerung zu lösen, spezielle Informationen auswerten und aufarbeiten zu können.Table of ContentsKostenmanagement.- Kostenabrechnung.- Kostenstellenabrechnung auf Vollkostenbasis.- Kostenträgerstückrechnung.- Kostenträgerzeitrechnung.- Deckungsbeitragsberechnung als Teilkostenrechnung.- Plankostenrechnung.- Weitere Aspekte des Kostenmanagements.
£21.84
Dr Ludwig Reichert Orte - Ordnungen - Oszillationen: Raumerschaffung
Book Synopsis
£70.30
Ergon Verlag Knowledge Management: Enterprise, Network and
Book Synopsis
£999.99
Ergon Knowledge Organization at the Interface:
Book Synopsis
£999.99
Empresa Activa Technologias de la Informacion: Does It Matter?
Book Synopsis
£8.48
Spanish Publishers Pregunting
Book Synopsis
£10.31
Aarhus University Press The Urban Turn: Cities, Talent and Knowledge in
Book Synopsis
£36.00
Elsevier Science Introduction to Emergency Management
Book SynopsisTrade Review"The goal of risk management is to reduce risk—not to an unrealistic zero, but to an acceptable level. In the absence of critical thinking, fear-based decision making may occur. The seventh edition of Introduction to Emergency Management can help point the way to better risk decisions. Those responsible for emergency management are expected to manage crises quickly and efficiently, from planning to recovery. The COVID-19 pandemic is a good example, illustrating how an unexpected threat changed the way business is done throughout the world. Readers of this book will learn about the emergency management process, the tools to establish and manage crises, and what is and is not realistic. For students, the book includes a staggering amount of introductory information with plenty of detail—enough for various instructors to pick and choose what to focus on when presenting the material. Learning objectives, case studies, critical thinking questions, class exercises, additional references, and points of research enable learning. For the emergency planner, the book details the classic emergency management process of hazard identification via risk assessment and provides information on the mitigation, preparedness, response, and recovery stages. For the responder, discussions of the incident command system, communication (including social media), leadership, critical thinking, and partnering with the media will be useful. Contents are laid out in a logical manner, but the reader can also jump to one of the self-contained chapters. While most of the book has an American viewpoint, it does include occasional references to non-U.S. events, as well as a chapter on international disaster management. This book has almost everything a reader could want to know about the emergency management process." --Security ManagementTable of Contents1. The Historical Context of Emergency Management 2. Natural and Technological Hazards and Risk Assessment 3. The Disciplines of Emergency Management: Mitigation 4. The Disciplines of Emergency Management: Preparedness 5. Communications 6. The Disciplines of Emergency Management: Response 7. The Disciplines of Emergency Management: Recovery 8. International Disaster Management 9. Emergency Management and the Terrorist Threat 10. The Future of Emergency Management
£111.00
CIO Mentor IT Business Partnerships A Field Guide Paving the
Book Synopsis
£23.96
American Society for Training & Development The LMS Guidebook: Learning Management Systems
Book SynopsisSelect, Implement, and Operate the Perfect LMSIf you need to manage training and education programs for employees, customers, or students, you need an LMS. Don’t waste time and money picking the wrong one.The LMS Guidebook gets to the core of what an LMS does and how it works. This book tackles the urgent challenges you will face when putting an LMS in place: Which features are must-haves? What standards should your LMS comply with to mesh with your other technology systems? How do you migrate existing learning data into your new LMS? How can you ensure an uneventful rollout?Not all LMS products will meet your needs. E-learning consultant Steve Foreman offers a broad view of the LMS categories and features so you can ask better questions of vendors and evaluate their products. He then turns to implementation and operation, offering in-depth guidance on how to establish appropriate standards, processes, and governance that will have your LMS running smoothly.Whether you’re on the instructional or technical side of the LMS, you can make the job of selecting and managing one less painful by following the proven practices in this book.
£32.95
Springer International Publishing AG The What and How of Modelling Information and
Book SynopsisThe main aim of this book is to introduce a group of models and modelling of information and knowledge comprehensibly. Such models and the processes for how to create them help to improve the skills to analyse and structure thoughts and ideas, to become more precise, to gain a deeper understanding of the matter being modelled, and to assist with specific tasks where modelling helps, such as reading comprehension and summarisation of text. The book draws ideas and transferrable approaches from the plethora of types of models and the methods, techniques, tools, procedures, and methodologies to create them in computer science. This book covers five principal declarative modelling approaches to model information and knowledge for different, yet related, purposes. It starts with entry-level mind mapping, to proceed to biological models and diagrams, onward to conceptual data models in software development, and from there to ontologies in artificial intelligence and all the way to ontology in philosophy. Each successive chapter about a type of model solves limitations of the preceding one and turns up the analytical skills a notch. These what-and-how for each type of model is followed by an integrative chapter that ties them together, comparing their strengths and key characteristics, ethics in modelling, and how to design a modelling language. In so doing, we’ll address key questions such as: what type of models are there? How do you build one? What can you do with a model? Which type of model is best for what purpose? Why do all that modelling? The intended audience for this book is professionals, students, and academics in disciplines where systematic information modelling and knowledge representation is much less common than in computing, such as in commerce, biology, law, and humanities. And if a computer science student or a software developer needs a quick refresher on conceptual data models or a short solid overview of ontologies, then this book will serve them well.Trade Review“The book describes – in excellent style and appropriate framing and leveling - five principal declarative modelling approaches to model information and knowledge for different, yet related, purposes. … The book is rich on good advice going down a couple of levels, also on the complicated matters. You will learn about how-to as well as why.” (Thomas Frisendal, linkedin.com, January 10, 2024)Table of Contents1. Introduction: Why Modelling?.- 2. Mind Maps.- 3. Models and Diagrams in Biology.- 4. Conceptual Data Models.- 5. Ontologies and Similar Artefacts.- 6. Ontology—With a Capital O.- 7. Fit For Purpose.- 8. Go Forth and Model.
£999.99
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Projektleiter-Praxis: Optimale Kommunikation und
Book SynopsisDas erfolgreiche Fachbuch widmet sich der psychosozialen Dimension der Projektarbeit. Vor diesem Hintergrund werden alle Projektphasen beleuchtet. Schwerpunkte sind: Planung und Gestaltung des Projektbeginns, methodische Hinweise zur Teamarbeit, Regeln der Gesprächsführung, Umgang mit Macht, Hierarchie und Widerstand im Rahmen der Projektarbeit, Partizipation, Gestaltung des Projektendes, Rolle und Anforderungsprofil des Projektleiters.Fachlich kompetent und übersichtlich gestaltet, gibt das Arbeitsbuch eine ebenso praxisgerechte wie breitgefächerte Hilfestellung für Projektleiter und Führungskräfte in den verschiedensten Bereichen. In der Neuauflage wurden die Entwicklungen in der Praxis berücksichtigt. Das Buch ist zu einem Klassiker der Projektarbeit geworden und wird in vielen Firmen und Seminaren als Lehrbuch eingesetzt.Table of Contents1 Orientierungshilfe für den Leser.- 1.1 Ziele des ersten Kapitels.- 1.2 Was hat sich in der Projektarbeit seit der 1. Auflage verändert?.- 1.3 Typische Probleme in der Projektarbeit und der Beitrag des Buches.- 1.4 Übersicht über die einzelnen Kapitel.- 2 Unser Grundverständnis von Projektmanagement.- 2.1 Ziele des zweiten Kapitels.- 2.2 Ein gemeinsames Verständnis über Projektmanagement ist nötig.- 2.3 Acht Merkmale für erfolgreiches Projektmanagement.- 2.4 Die fünf Dimensionen der Projektarbeit.- 2.5 Projektarbeit verlangt, die Dinge im Systernzusammenhang zu sehen.Das OSTO-Modell: das Unternehmen als offenes sozio-techno-ökonornisches System.- 2.6 Empfehlungen.- 3 Der Projektvereinbarungsprozess von der Projektidee bis zum klaren Projektauftrag.- 3.1 Ziele des dritten Kapitels.- 3.2 Was ist unter einem Projektvereinbarungsprozess zu verstehen?.- 3.3 Sage rnir, wie ein Projekt beginnt, und ich sage Dir, wie es endet!.- 3.4 Praxisprobleme.- 3.5 Die zwei Ebenen des Projektvereinbarungsprozesses.- 3.5.1 Analysieren Sie die Ausgangssituation des Projektes.- 3.5.2 Die Inhaltsebene der Projektvereinbarung.- 3.5.3 Kernpunkte des Projektauftrags.- 3.6 Der Projektvereinbarungsprozess verlangt Rollenbewusstsein.- 3.7 Der Weg der Projektvereinbarung—das Wie.- 3.7.1 Worauf sollte der ProjektIeiter bei der Gestaltung der Projektvereinbarung achten?.- 3.7.2 Prüfen Sie Ihre persönliche Ausgangssituation für die ProjektIeitung!.- 3.8 Glosse.- 3.9 Empfehlungen und Checklisten.- 4 Erfolgreich arbeiten im Projektteam.- 4.1 Ziele des vierten Kapitels.- 4.2 Praxisprobleme.- 4.3 Nach welchen Kriterien sind die Mitarbeiter des Projektteams auszuwahlen.- 4.3.1 Wer soli über die Mitarbeit im Projektteam entscheiden?.- 4.3.2 Glosse.- 4.3.3 Wie groß sollte ein Projektteam sein?— Kernteam und erweitertes Team.- 4.4 Durch welche Faktoren wird die Arbeit des Projektteams beeinflusst?.- 4.4.1 Ziele und Aufgaben der Gruppe — das Thema.- 4.4.2 Individuum — Einstellung, Verhalten, Qualifikation des Einzelnen.- 4.4.3 Gruppe.- 4.4.4 Das Umfeld des Projektteams.- 4.5 Die Kick-Off-Sitzung.- 4.6 Die Gruppenprozessanalyse.- 4.7 Glosse.- 4.8 Empfehlungen und Checklisten.- 5 Partnerschaftliche Gesprachsfiihrung - ein Schliissel zur erfolgreichen Projektarbeit.- 5.1 Ziele des fiinften Kapitels.- 5.2 Die Praxisprobleme.- 5.3 Grundlagen der Gesprachsfiihrung.- 5.3.1 Wertschatzung und Achtung des Menschen.- 5.3.2 Offenes Verhalten.- 5.3.3 Einfiihlungsvermogen - die Botschaft wahrnehmen.- 5.4 Techniken der Gesprachsfiihrung - Hinweise und Regeln.- 5.4.1 Hinweise zum aktiven Zuhoren.- 5.4.2 Stellen Sie echte Fragen.- 5.4.3 Werfragt, fiihrt!.- 5.4.4 Mach mal Pause.- 5.4.5 Killerphrasen konnen ein Gesprach tOten.- 5.4.6 Feedback rnacht satt.- 5.5 Verstandlichkeit - ein Schltissel zurn gegenseitigen Verstehen.- 5.6 Checklisten zur Gesprachsftihrung.- 6 Macht, Hierarchie und Autoritat in der Projektarbeit.- 6.1 Ziele des sechsten Kapitels.- 6.2 Was bedeutet Macht?.- 6.3 Wie kann der Projektleiter Macht in der Praxis erkennen?-Die Praxisproblerne.- 6.4 Hierarchie und Projektarbeit - ein schizophrenes Muster?.- 6.5 Unsere „auBeren“ und „inneren“ Hierarchien-Personelle Machtfaktoren.- 6.5.1 Der Einfluss von Ftihrungskraften auf die Projektarbeit.- 6.5.2 Unsere inneren Hierarchien.- 6.6 Glosse.- 6.7 Zusammenfassung und Hinweise.- 7 Akzeptanz oder Widerstand: Erfolgskriterium fiir Innovationen.- 7.1 Ziele des siebten Kapitels.- 7.2 Wie begegnen uns Widerstande?.- 7.3 Was ist Widerstand?.- 7.4 Die Ursachen ftir Widerstand.- 7.4.1 Generelle WiderstandsauslOser, die in der Natur der Projektarbeit liegen.- 7.4.2 Projektbezogene Widerstandsausloser.- 7.5 Der Urngang mit Widerstand.- 7.5.1 Zurn Urngang mit Widerstand auf der Ebene des Gesarntunternehrnens.- 7.5.2 Zurn Urngang mit Widerstand auf der Ebene des Projektes.- 7.5.3 Wie gehe ich als Projektleiter personlich mit Widerstand urn?.- 7.6 Checklisten ftir den Projektleiter.- 8 Der Projektabschluss: Bruchstellen sind Fundstellen.- 8.1 Ziele des achten Kapitels.- 8.2 Die Praxisproblerne.- 8.3 Das Projektende: Zwischen ktinstIicher Verlangerung und heimlichem Abseilen.- 8.4 Werten Sie Projekte systematisch aus.- 8.5 Empfehlungen und Checklisten.- 9 Gedanken zur Rolle und zurn Anforderungsprofil des Projektleiters.- 9.1 Ziele des neunten Kapitels.- 9.2.1 Wie sehen wir die ProjektIeiterrolle?.- 9.3 Aufgaben des ProjektIeiters.- 9.4 Welche Kompetenzen sollte ein ProjektIeiter haben?.- 9.5 Zur Qualifikation eines Projektleiters.- 9.6 Qualifikationsmoglichkeiten ftir ProjektIeiter.- 9.7 Checklisten.- 9.7.1 Fragen zum eigenen Rollenverstandnis.- 9.7.2 Fragen zur Sichtweise von auBen.- Stichwortverzeichnis.
£999.99
IAEA Mentoring and Coaching for Knowledge Management
Book SynopsisThis publication highlights the importance of mentoring and coaching for knowledge transfer across the generations of the workforce. It captures successful mentoring and coaching practices and approaches being followed by different types of nuclear organizations including at nuclear power plants, technical support organizations, national nuclear organizations and regulatory bodies. The publication also includes case studies from Member State organizations that have used mentoring and coaching as an effective tool for knowledge transfer, skill building and performance improvement.
£15.15
