Hospitality and service industries Books

Book SynopsisInnovation can be a challenging subject. At its worst, it is a meaningless buzzword. At its best, it is a means of driving differentiating value for an organization. But how can innovation be consistently achieved in the context of a client–service provider relationship? This publication provides a practical framework, with clear supporting recommendations, for clients and service providers to work together to overcome challenges and successfully manage, develop, and deliver innovation as a key part of their ongoing service relationship. Real-world experience, guidance, and examples are provided to assist and enable organizations to gain additional value with their service partners through delivery of innovation by design rather than by accident. Although targeted at service relationships between clients and external service providers, the content and recommendations are equally applicable and relevant for enterprises driving innovation internally or as part of a wider ecosystem.

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Book SynopsisHospitality: An Introduction introduces the concept of hospitality to the readers and presents hospitality as a service industry. It demonstrates travel and tourism as an impeccable part of the hospitality business and discusses the operational development of the hotel and lodging industry. Also discussed in the book is the food service industry and the role of technology in hospitality. The book gives much information on the aspect of leisure and recreation in hospitality and details the various trends and future aspects of the industry.

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Book SynopsisThe fastest growth in tourism is the culinary sector. Covering farmers markets, taste tours, agri-entertainment, glamping, restaurants, farm shops and more, food tourism has become both an important part of holidaying and a purpose in itself. With growth occurring in most developed countries and tourists searching out culinary tourism throughout the world, this book provides an overall direction to the development of food tourism and a section on the future of this trend.Table of Contents-: Foreword -: Preface Part I: Food Tourism And The Tourist 1: Introduction 2: The Changing Tourist Part II: Farm Produce And Agritourism 3: On-Farm Marketing and Activities 4: Off-Farm Marketing and Retailing 5: Agri-Entertainment or Agri-Tourism 6: Accommodation Part III: Food Tourism – The Wider Picture 7: Independent Garden Centres and Nurseries 8: The Food Offer Part IV: Marketing And The Future 9: Marketing 10: The Future of Food tourism Appendix 1: Culinary, Retail and Tourism Terms Appendix 2: 51 Ways to Promote Your Culinary Business to the Local Community

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Book SynopsisVisitor management may be considered as a component of destination management at all levels of a destination. It involves a wide range of stakeholders. This book demonstrates current knowledge on visitor management. Visitor Management in Tourism Destinations provides insight into critical concepts such as the visitor experience, service quality, the uses of indicators and frameworks, and interpretation. It also addresses current issues including the social and political dimensions of visitor management, the implementation of monitoring, vandalism and augmented reality. Authored by leading international researchers in the field of visitor management research, this book is primarily aimed at researchers and postgraduate students. Key Features: · Considers critical concepts and influential factors in visitor management. · Illustrates current issues in visitor management. · Research-based case studies contribute to an overall understanding of core issues. · Covers the state-of-the-art in guiding and interpretation.Table of ContentsPART I: Introduction and Foundation Chapter 1: Introduction to Visitor Management in tourism Destinations Chapter 2: Destination Management and Visitor Management: Non-convergent Literatures but Complementary Activities and Issues Chapter 3: Meeting the Challenge of Managing Visitor Experiences at Tourism Attractions Chapter 4: The Social and Political Dimensions of Visitor Management: Rural Home-based Accommodations PART II: Critical Concepts in Visitor Management Chapter 5: Indicators and Standards-Based Visitor Management Frameworks in Achieving Sustainability at Cultural Heritage Sites Chapter 6: Managing Nature-Based Visitors’ Perceived Service Quality, Satisfaction and Future Behaviour Intention Chapter 7: The Relevance of Visitors’ National Park Affinity for Effective Visitor Management in Protected Areas PART III: Current Issues in Visitor Management Chapter 8: Visitor Monitoring in the Tapajós National Forest, Brazil Chapter 9: Tourist Behaviours, Vandalism and Stakeholder Responses Chapter 10: Augmented Reality Application in Museum Visitor Experiences PART IV: The State of the Art in Guiding and Interpretation Chapter 11: Strategies for Successful Interpretation Techniques in Visitor Attractions: The Operationalization of Guided Tours in Museums Chapter 12: Using Heritage Interpretation to Manage Film-induced Tourism at Heritage visitor Attractions Chapter 13: Theories of Learning and their Application in Interpretation Chapter 14: Critical Reflections on the Role of Interpretation in Visitor Management PART V: Conclusion Chapter 15: Current Knowledge and Future Research Directions in Visitor Management

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Book SynopsisFor millennia people have travelled to religious sites for worship, initiatory and leisure purposes. Today there are hundreds, if not thousands, of religious pilgrimage routes and trails around the world that are used by pilgrims as well as tourists. Indeed, many religious pilgrimage routes and trails are today used as themes by tourism marketers in an effort to promote regional economic development. Providing a holistic approach to religious pilgrimage routes and trails, this book: - Addresses important conceptual themes such as sustainable local development, regional economic development, heritage identity and management, and promoting environmentally friendly practices; - Includes global case studies to help transfer theory into good practice; - Calls for further discussion of the importance of better planning, management, and maintenance of these routes and trails, so that the positive benefits of this type of tourism development can be fully realized. An important resource for those interested in religious tourism and pilgrimage, this book is also an invaluable collection for academics and policy-makers within heritage tourism and regional development.Table of ContentsPart I: Tourism and Pilgrimage: Theories and Methods 1: Pilgrimage Trails and Routes: The Journey from the Past to the Present 2: Religious Pilgrimage Routes and Trails as Driving Forces for Sustainable Local Development 3: Cultural Routes: Tourist Destinations and Tools for Development 4: The Role of Heritage Tourism in the Management and Promotion of Pilgrimage Trails and Routes 5: Environment and Sustainability as Related to Religious Pilgrimage Routes and Trails Part II: Regional Case Studies 6: The European Cultural Route of Saint Martin of Tours 7: The Camino de Santiago de Compostela: The Most Important Historic Pilgrimage Way in Europe 8: The Holy Grail Route: Mystic Routes and Activities to Improve Local Tourism 9: Religious Pilgrimage Routes in the Baltic Countries: History and Perspectives 10: Experiencing Religious Pilgrimage in Malta 11: Pilgrimage Routes from Central Europe and Scandinavia towards Jerusalem and Santiago de Compostela 12: The Ways to Jerusalem: Maritime, Cultural and Pilgrimage Routes 13: Palkhi: A Moving Sacred Town 14: Kashi and Cosmos, India: The Pilgrimage Circuit of the Panchakroshi Yatra 15: Pilgrimage to Mount Bromo, Indonesia 16: The Shikoku Pilgrimage: Popularity and the Pilgrim’s Transaction 17: Challenges Facing the Sustainable Development of Slave Trade Routes and Trails in Cameroon 18: The Talpa de Allende Pilgrimage Trail 19: Pilgrimage and Identity along the Mormon Trail Part III: Conclusion 20: Pilgrimage Trails and Routes: Journeys from the Present to the Future 21: Discussion Points

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Book SynopsisPraise for the previous edition: 'To write a good textbook is only possible with pedagogic sensitivity, significant educational experiences, and research practice. This book is evidence that the editors possess all three qualifications. A student-friendly publication introducing plenty of examples and case studies (and) encouraging students to acquire the skills needed... this book (is) a winner.' Annals of Tourism Research 39(3), 2012. Describing the fundamental elements of research methods for leisure, recreation and tourism, this new edition of a popular textbook is updated throughout. It covers the measurement of variables, sampling, questionnaire design and evaluation methods, and also a wider discussion of writing proposals, communicating research findings, cross-cultural research, and the use of new technologies in conducting research. This new edition includes: - new and expanded material on visual research methods, nonparametric tests and sampling to encompass growing areas of research interest; - pedagogical features and extra citations to create a cohesive learning experience for students; and - numerous examples from tourism and recreation literature in every chapter, tying theory into scenarios students could face in their careers. Written by internationally renowned researchers in an accessible style, this book introduces both undergraduate and graduate students to the vital skills they will need to succeed in the leisure, recreation, tourism and hospitality industries.Trade ReviewPraise for the previous edition: "To write a good textbook is only possible with pedagogic sensitivity, significant educational experiences, and research practice. This book is evidence that the editors possess all three qualifications. A student-friendly publication introducing plenty of examples and case studies (and) encouraging students to acquire the skills needed... this book (is) a winner."--Annals of Tourism Research 39(3), 2012Table of ContentsPART I: An Overview of Leisure, Recreation and Tourism Research 1: Research Methods for Leisure, Recreation and Tourism PART II: ABCs of Leisure, Recreation and Tourism Research 2: Leisure, Recreation and Tourism Research Design 3: Finding and Summarizing Research Literature 4: Measurement of Variables 5: Proposal Writing PART III: Research Methods and Data Collection 6: Survey Research: Sampling and Questionnaire Design 7: Qualitative Research in Leisure, Recreation and Tourism 8: Grounded Theory Methodology in Research 9: Evaluation Research Methods in Leisure, Recreation and Tourism Research 10: Experimental Research 11: Cross-cultural and Visual Research: Issues and Concerns PART IV: Analysing the Data and Testing Hypotheses 12: Summarizing Data 13: Inferential Analysis of Data 14: Relationship Analysis: t-Tests, Analysis of Variance, Cross Tabulations and Non-parametric Tests 15: Describing Linear Bivariate Relationships: Correlation Analysis 16: Factor Analytical Procedure and Scale Reliability PART V: Research Write Ups: Reporting the Results 17: Communicating Research Results

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Book SynopsisAfrica is at a critical moment in its economic development. With the recent decline of commodity prices, it has become apparent that many African economies, which are resource-based, have suffered greatly. The economies of Africa cannot be lifted up only through programs of aid. Indigenous high-impact entrepreneurs are needed, as they know how to best inspire, act as role models for other Africans and serve their fellow entrepreneurs. Entrepreneurial ventures in the financial services sector hold special importance because of the role that they play in the entrepreneurship ecosystem. Financial services are an essential element in powering entrepreneurial activity beyond resource extraction, yet in most sub-Saharan African countries, the financial services sector is relatively nascent compared to developed markets. This book highlights how this is beginning to change. With contributions from leading scholars, it provides inspiring success stories of entrepreneurial financial sector ventures that are making a lasting contribution to the economic development of various sub-Saharan African countries as well as helping the reader understand larger macro-trends.Trade ReviewContributed by business and other researchers from Africa, the US, and Europe, the 11 essays in this volume describe how entrepreneurial financial institutions have evolved in sub-Saharan Africa. They detail background on the history of the financial services sector in Africa, the importance of high-impact entrepreneurship, managing risk in entrepreneurship and the role of the insurance sector, and currency zones in French-speaking countries; case studies of high-impact entrepreneurial banks, including Fidelity Bank, Banco Atlantico, Banco Unico, and Equity Bank; and developments and trends in the financial sector that present potential opportunities, such as non-interest banking, impact investing, and crowdfunding. -- Annotation ©2017 Ringgold Inc. * (protoview.com) *Table of ContentsIntroduction - Dana T. Redford PART 1: FRAMEWORK CHAPTERS 1. The Rise of Financial Services in Africa: an historical perspective - Grietjie Verhoef 2. High-Impact Entrepreneurship and its Importance in Sub-Saharan Africa - Dana T. Redford & Christian Wolf 3. Transforming Africa through Risk Management: Insurance Matters - Craig Churchill & Alice Merry 4. The Financial Ecosystem for High-Impact Entrepreneurship in French-Speaking sub-Saharan Africa - Colette A. Alla & Constant D. Beugré PART 2: CASE STUDIES OF HIGH-IMPACT ENTREPRENEURSHIP IN BANKING 5. Atlantico: A New Benchmark for Angolan Banking - Dana T. Redford 6. Equity Bank: From Humble Beginnings to Market Leader: A High-Impact Entrepreneurial Turnaround Story - David B. Zoogah & Christian Wolf 7: Fidelity: Ghana’s Banking Success Story - Kwaku Appiah-Adu & Christopher Boachie 8 Unico: a Unique Entrepreneurial Venture in Mozambique - Daniela Costa & Dana T. Redford PART 3: TRENDS AND DEVELOPMENTS 9. Jaiz: the Birth of Non-interest Banking in Nigeria - Vrajlal Sapovadia 10. Impact Investing: Building a Better Africa - Artur Kochinyan & Dana T. Redford 11. From Harambee to Modern Crowdfunding: The Opportunities and Challenges in Sub-Saharan Africa - Christian Wolf

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Book SynopsisFully revised, Tourism, 2nd edition covers aspects of tourism from a modern perspective, providing students with a range of theoretical and research-based explanations, supported by examples, case studies and unique insights from industry representatives. The many facets of tourism management are presented in a style that is as relevant for 1st year students as it is for postgraduates. The text offers introductory definitions and detailed discussions of contemporary issues that recognize current teaching practice around the world. Covering topics such as policy and planning, heritage management, leisure management, event management and hospitality management, the book tackles the practical elements of academic tourism such as infrastructure management and economic development, together with other important contemporary issues such as sustainable development and post-tourists. This new edition also features: · Updated and new contemporary case studies, including countries such as Egypt, Croatia and The Philippines · New material on · tourism and sustainability including the SDGs · Unions in the travel and tourism sectors · Gender issues in travel and tourism · Augmented reality and robots · Prosumption and co-creation · Contributions from professionals working in the tourism industry for a real-world perspective · A fresh new layout and full colour text and figures that make it easy to locate information and aid learning · Links to new video material throughout, which provide easy access to additional content for further study This will be an essential text for all students of travel and tourism at all levels of study.Table of ContentsPART I: THE TOURISM INDUSTRY Chapter 1: The Tourism Industry Chapter 2: Economics of Tourism Chapter 3: Tourism Employees PART II: TOURISM PEOPLE Chapter 4: The Tourist Chapter 5: Tourism & Society Chapter 6: The Travel Industry PART III: TOURISM PLACES Chapter 7: Tourism Geography Chapter 8: The Tourism Destination Chapter 9: Tourism Products PART IV: TOURISM MANAGEMENT Chapter 10: Business Management Chapter 11: Managing Tourism Chapter 12: Tourism Marketing Chapter 13: Tourism Strategy PART V: TOURISM DEVELOPMENT Chapter 14: Tourism Policy & Planning Chapter 15: Sustainable Development PART VI: TOURISM FUTURES Chapter 16: Tourism Futures

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Book SynopsisThis edited text, intended to support a research-informed approach to learning and teaching, presents an array of concepts, collaborations and in-depth cases related to managing events, festivals and the visitor economy. Authors offer an array of philosophical, political, cultural, and ethical perspectives on how to achieve this across a range of contexts, from Cambodia, China, Egypt to the British cathedral city of Lincoln. Though recognising individual difference, each chapter unites in their common pursuit of supporting the United Nations Sustainable Development Goals (UNSDGs). This is significant as utilising the UNSDGs as a normative organising framework for how we all think about, plan, and manage a 'good' visitor economy is increasingly ubiquitous. It is with this in mind that each chapter provides explicit links to the UNSDGs and policy and/or practical implications, along with a series of critical self-assessment questions to reflect on the chapter's key arguments. This collection aims to satiate what appears to be an increasing appetite of readers and students alike who seek exposure to rigorous debate in and out of the classroom.Table of Contents1: Managing the visitor economy: concepts, collaborations and cases 2: Studying the complexities of events and festivals and relationships to the visitor economy 3: Creating dementia-friendly destinations in Scotland 4: (Re)visiting spaces of home: German Heimat tourists ‘returning’ to Timisoara, Romania 5: Re-inventing ‘Ice on Whyte’: how a mature winter festival sought renewal in the visitor economy 6: Flagship attraction development and destination competitiveness: the Grand Egyptian Museum, Egypt 7: Understanding generational differences in multiple place identities and the visitor economy: the case of migrants’ descendants in China 8: Managing overtourism at UNESCO sites: the case of Angkor Wat, Cambodia 9: Locals’ satisfaction and dissatisfaction with overtourism and events in Winchester, UK 10: Assessing Malta’s overtourism 11: The impact of the Rio 2016 Olympic and Paralympic Games on the visitor economy: a human rights perspective 12: Collaborating with students to provide consultancy to Lincoln City football club and the visitor economy 13: Using a student as producers approach to study visitor experiences in relation to the Magna Carta Exhibition in Lincoln, UK

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Book SynopsisFestivals and events vary from small, neighbourhood celebrations through to mega gatherings, and both can be attractive to tourists. They come with their own unique challenges and opportunities however, which means destinations must carefully consider their responsibility to local people, and host them in a sustainable manner. Divided into four sections, this book covers the sustainability, community involvement and destination-marketing aspects of festivals and events. This book: - Reviews the common trends, trajectories and competition in the event tourism market. - Discusses the role of event organizers in ensuring the sustainability of events and their destinations, including green activities and cultural preservation. - Considers the role of the community in achieving sustainability through volunteerism, heritage conservation and ensuring events boost community spirit. Covering important issues such as the marketing, branding and promotion of events, this book also unravels the opportunities and challenges associated with sustainable festivals and events. It uses an array of case studies and a global author team to provide an important resource for tourism and event researchers and professionals.Table of ContentsPart 1: Transforming Sustainability into a Strategy 1: Making Events more Resilient: Emerging Issues and Concerns 2: Managing Events and Festivals Post-COVID-19: Maintaining the Status Quo or Resetting for the Sustainability Agenda 3: Parang Music as an Attractant for Rural Development: an Example from the Village of Lopinot, Trinidad 4: Small-scale Events as a Tool for Sustainability: Prospects and Constraints 5: Festivals in Terms of Cultural Sustainability : A Research with the Perspective of Tourist Guides Part 2: Green Events and Festivals 6: Iceland Airwaves Music Festival, a Green Festival? The Dissonance Between Stakeholders 7: Music, Green Marketing and Sustainability Festivals: the Case of Rock In Rio Tourist Event 8: The Effectiveness of Organizational Absorptive Capacity on Green Innovation Performance among Event SMEs: A Comparative Study of Malaysia and Singapore Part 3: Communities, Festivals and Events 9: Inclusive Community Development Through Events: Lessons from Casual Day with Persons with Disabilities Event in South Africa 10: Boom Festival - A Study about the Evolution of Local Inhabitants’ Perceptions Between 2009 and 2021 11: Community-Initiated Event Tourism in the Global South: the Case of South Africa and the Kingdom of Lesotho 12: Heritage Sporting Events (HSEs): Issues and Prospects Part 4: Case Studies on Festival and Event Tourism Destinations: Branding and Promotions 13: Women, Religion and Festivals: Exploring Qualitative Dimensions of the Role of Women in Legends Behind the Celebration of Festivals in India 14: An Evaluation of Event Tourism in Terms of Destination Brand Value 15: Technology and Crowd Management at Events: a Case Study of Kumbh Festival in India

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Book SynopsisManaging Tourism Enterprises: Start-up, Growth and Resilience brings a new contribution to the literature on tourism management. It presents a comprehensive, educational text on the initiation, management, growth, performance and resilience of tourism enterprises in the age of digital disruption and global uncertainty. The book addresses the unique characteristics of tourism enterprises, how they are created, how they are managed, the factors that drive business performance, and how they must be innovative, resilient and adaptable in order to succeed. The content draws on empirical research, grey literature, government data and case studies to present theoretical and practical knowledge on the successful management of tourism enterprises and their role in tourism destinations. This book describes and includes essential business planning and teaching tools, such as: · The feasibility analysis, marketing plan, and strategic planning tools. · Lecture slides for each chapter. · Case studies with discussion questions. This is an essential book for undergraduate students completing 2nd and 3rd year courses on tourism management, with a focus on managing tourism enterprises; and postgraduate students undertaking courses specific to strategy and performance of tourism firms.Table of ContentsChapter 1: Conceptual Foundations of Tourism Enterprises Chapter 2: Entrepreneurship and New Ventures Chapter 3: Creativity and Innovation Chapter 4: Marketing, Service Quality and Distribution Chapter 5: Business Strategy and Growth Chapter 6: Human Capital and Human Resources- Chapter 7: Leadership for Tourism Enterprises Chapter 8: Sources of Financial Capital Chapter 9: Managing Financial Performance Chapter 10: Social Capital and Business Networks Chapter 11: Crisis Management and Entrepreneurial Resilience Chapter 12: Digital Disruption and New Business Models Chapter 13: Template 1 - Marketing Planning & Strategy Chapter 14: Template 2 - – Feasibility Analysis

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Book SynopsisThe extraordinary beauty, cultural wealth, and diversity of EU's coastal areas have designated them as one of the preferred destinations for many holiday-goers. The numerous businesses that operate in these heavily traveled areas have to struggle with other similarly-minded companies and with providing sustainable practices for the people and surrounding area. Managing, Marketing, and Maintaining Maritime and Coastal Tourism is a pivotal reference source that provides vital material on the application of multidisciplinary and interdisciplinarity logic surrounding sea tourism. While highlighting topics such as destination marketing, event management, and global business, this publication explores the dynamic capabilities and the methods of overall management of hospitality by the sea. This book is ideally designed for marketers, advertisers, tour directors, cruise directors, travel agents, port managers, coastal cities managers, event coordinators, academics, students, researchers, policymakers, public managers, and tourism entrepreneurs.

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Book SynopsisTheories within tourism can be difficult, even confusing areas to understand. Developed from the successful Portuguese textbook Teoria do Turismo, Tourism Theory provides clear and thorough coverage of all aspects of tourism theory for students and researchers of tourism. Consisting of five sections and over fifty entries, this book covers nine of the most important models in tourism study. The first three sections examine general concepts in tourism; disciplines and topics; and the tourist, which includes areas such as demand, gaze, psychology and typologies. A fourth section covers intermediation, distribution and travel, reviewing aspects such as travel agencies, tourist flows and multi-destination travel patterns. The final section encapsulates the tourism destination itself, covering organizations, the destination image, supply, seasonality and more. Encyclopedic cross-referencing between entries makes navigation easy, while in-depth analysis, exercises and further reading suggestions for each of the selected areas provide the context and detail needed for understanding. Entries can be used individually as a reference, or as part of the whole for a complete introduction to tourism theory.Table of Contents-: Introduction Section 1: Concepts 1.1: General systems theory and tourism 1.2: Hospitality 1.3: Leisure 1.4: Entertainment 1.5: Recreation 1.6: Tourism and travel 1.7: Food and beverage 1.8: Events 1.9: Landscape 1.10: Authenticity in tourism Section 2: Disciplines and Topics of Study 2.1: Jafari’s interdisciplinary model 2.2: Ethics in tourism 2.3: The anthropology of tourism 2.4: Culture and tourism 2.5: Postmodernity and tourism 2.6: Psychology and tourism 2.7: The sociology of tourism 2.8: Boullón’s theory of touristic space 2.9: Nodal functions 2.10: Tourism public policy 2.11: Tourism planning 2.12: Tourism balance of payments 2.13: Tourism satellite account 2.14: The tourism multiplier effect 2.15: Tourism administration 2.16: Tourism clusters 2.17: Tourism marketing 2.18: The economics of tourism companies 2.19: Sustainability in tourism Section 3: The Tourist 3.1: Tourism demand 3.2: Tourist experience 3.3: Determinant and motivational factors 3.4: Crompton’s destination-choice model 3.5: Schmöll’s tourism consumer choice model 3.6: Urry’s theory of the ‘tourist gaze’ 3.7: Plog’s psychographic model 3.8: Traveller typologies 3.9: Klenosky and Gitelson’s conceptual model on travel agent recommendation process Section 4: Intermediation, Distribution and Travel 4.1: Tourism distribution channels 4.2: Travel agencies 4.3: Computer reservation system 4.4: Mariot’s model of tourist flows 4.5: Campbell’s model of recreational and vacational travel 4.6: Multi-destination travel pattern models 4.7: Defert’s tourist function index 4.8: Pearce and Elliott’s trip index 4.9: Transport and tourism mobility Section 5: The Tourism Destination 5.1: Tourism destinations 5.2: Tourism organizations 5.3: Tourism destination image 5.4: Resorts 5.5: Butler’s model (tourism destination life cycle) 5.6: Prideaux’s resort-development spectrum 5.7: Tourism supply 5.8: Tourism services and facilities 5.9: Tourism infrastructure 5.10: Tourist attraction 5.11: Lodging establishments 5.12: Seasonality

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Book SynopsisThis research-based monograph presents an introduction to the concept of film-induced tourism, building on the work of the seminal first edition. Many new case studies exploring the relationship between film and TV and tourism have been added and existing cases have been updated. The book incorporates studies on film studio theme parks, the impact of film-induced tourism on communities and the effect of film on tourists’ behaviour. It introduces new content including film-induced tourism in non-Western cultures, movie tours and contents tourism. The book is an essential resource for postgraduate students and researchers in the fields of tourism, film and media studies.Trade ReviewSue Beeton has produced a seminal book on film-induced tourism, describing in a clear and stimulating way how this exciting research field has evolved over the years. While different theoretical approaches to film-induced tourism are discussed, most chapters leave from a practical, business-based perspective. This combination makes her book not only interesting but highly relevant as well. -- Stijn Reijnders, Erasmus University Rotterdam, the NetherlandsThis edition of Sue Beeton’s book is truly the only reference you will need to understand film tourism in all its complexities and subtleties. Expanded, updated, more conceptually robust and more case studies makes the book a must read. -- Bob McKercher, The Hong Kong Polytechnic University, Hong KongThis new edition of Sue Beeton’s landmark volume is much more than a book on film-induced tourism studies. It is not only the world’s latest handbook to understand the puzzling phenomena of tourism in the very complex media environment of the 21st century, but also potentially one of the most important reference books to study how destination management, community planning and intercultural communication should function in the advanced information society of the future. -- Takayoshi Yamamura, Hokkaido University, JapanSue Beeton’s new edition of Film-Induced Tourism provides a necessary and fresh outlook while being simultaneously complex, well researched and entertaining. -- Ina Reichenberger, University of Wellington, New Zealand * Journal of Tourism Futures, 2018 *...this is an excellent book which succeeds in untangling the many and varied tourism aspects of film and television and effortlessly combines applied theory, academic reflection and personal insight with considerable panache. This accessible book is required reading for anyone wanting to develop research in this area and certainly for academics who are keen to incorporate film tourism within a module or indeed to develop a teaching resource around the topic. -- Simon Curtis, University of Westminster, UK * Tourism Planning & Development, 14:3, 443-445 *Owing to its scientific grounds, the book is a must-have for researchers in the field of creative industries and cultural tourism development, but its simplicity of language complemented with good practice examples makes it highly recommendable also to cultural tourism practitioners and planners. -- Daniela A. Jelincic, IRMO, Croatia * Culturelink, May 2017 *Table of ContentsIntroduction to the Second Edition Part One: Introduction to Film-Induced Tourism 1. Popular Media and Tourism 2. Perspectives on Film-Induced Tourism Part Two: Film-Induced Tourism On Location 3. Film Images and Destination Marketing 4. Film and Place Promotion 5. Effects on Tourism 6. Effects on Community 7. Film-Induced Tourism and Community Planning Part Three: Off-Location Film Studio Tourism 8. From Themed Events to Film Studios 9. Film Studio Theme Park Success and Failings Part Four: Conclusion 10. Emerging Issues and Future Directions

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Book SynopsisThis book offers traditional perspectives on shopping and tourism and updates current thinking in relation to experiences, and internal and external forces that affect retail change and shopping behaviour. It provides empirical examples on current issues, opportunities, challenges and paradigms in the relationship between shopping and tourism.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisThis book provides multi-layered and nuanced perspectives on how drivers of change may influence cultural tourism on a global, national and local level. As such, it contributes to a greater understanding of how cultural tourism will be governed, performed and experienced within a volatile, uncertain and complex future environment.

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Book SynopsisIn this authoritative collection, Professor Andreff presents the most significant articles published over the last decade or so by leading scholars in the field of sports economics. The volumes cover a wide spectrum of approaches to the subject. Some articles delve more deeply into existing issues such as the economic impact of professional sport, sports events and sports facilities. Some extend sports economics into new areas such as the measurement of the overall US sports economy, the economic underdevelopment of sports in developing countries and the global trade in sports goods. Others offer a synthetic view of important recent developments in the field, including the demand for sport, facility finance, the economics of promotion and relegation in sports leagues and competitive balance. Professor Andreff has written a comprehensive new introduction which gives a thorough overview of this topical subject. Table of ContentsContents: Volume I ] Acknowledgements Introduction Wladimir Andreff PART I THE ECONOMIC SIGNIFICANCE OF SPORTS MARKETS 1. Gerd Ahlert (2000), ‘Reasons for Modelling Sports in a Complex Economic Model: Two Examples’ 2. Brad R. Humphreys and Jane E. Ruseski (2009), ‘Estimates of the Dimensions of the Sports Market in the US’ 3. James G. Mulligan and Emmanuel Llinares (2003), ‘Market Segmentation and the Diffusion of Quality-Enhancing Innovations: The Case of Downhill Skiing’ 4. Stefano DellaVigna and Ulrike Malmendier (2006), ‘Paying Not to Go to the Gym’ 5. Lawrence M. Kahn (2007), ‘Markets: Cartel Behavior and Amateurism in College Sports’ 6. Jeffery Borland and Robert Macdonald (2003), ‘Demand for Sport’ 7. Harry Arne Solberg (2006), ‘The Auctioning of TV Sports Rights’ 8. John Gannon, Kevin Evans and John Goddard (2006), ‘The Stock Market Effects of the Sale of Live Broadcasting Rights for English Premiership Football: An Event Study’ 9. Jaume García, Leví Pérez and Plácido Rodríguez (2008), ‘Football Pools Sales: How Important Is a Football Club in the Top Divisions?’ PART II THE ECONOMIC IMPACT OF SPORTING EVENTS AND SPORT FACILITIES 10. Arne Feddersen, Wolfgang Maennig and Philipp Zimmermann (2008), ‘The Empirics of Key Factors in the Success of Bids for Olympic Games’ 11. Holger Preuss (2005), ‘The Economic Impact of Visitors at Major Multi-sport Events’ 12. Robert A. Baade and Victor Matheson (2000), ‘An Assessment of the Economic Impact of the American Football Championship, the Super Bowl, on Host Communities’ 13. Marc Lavoie and Gabriel Rodríguez (2005), ‘The Economic Impact of Professional Teams on Monthly Hotel Occupancy Rates of Canadian Cities: A Box-Jenkins Approach’ 14. Paul M. Downward and Rita Ralston (2006), ‘The Sports Development Potential of Sports Event Volunteering: Insights from the XVII Manchester Commonwealth Games’ 15. Andrew Zimbalist and Judith Grant Long (2006), ‘Facility Finance: Measurement, Trends, and Analysis’ 16. Eva Marikova Leeds, Michael A. Leeds and Irina Pistolet (2007), ‘A Stadium by Any Other Name: The Value of Naming Rights’ PART III PROFESSIONAL SPORTS: ECONOMIC DESIGN, FINANCE AND EFFICIENCY 17. Stefan Szymanski (2003), ‘The Economic Design of Sporting Contests’ 18. Luca Rebeggiani and Davide Tondani (2008), ‘Organizational Forms in Professional Cycling: An Examination of the Efficiency of the UCI Pro Tour’ 19. Dennis W. Carlton, Alan S. Frankel and Elisabeth M. Landes (2004), ‘The Control of Externalities in Sports Leagues: An Analysis of Restrictions in the National Hockey League’ 20. Roger G. Noll (2002), ‘The Economics of Promotion and Relegation in Sports Leagues: The Case of English Football’ 21. Stefan Kesenne (2007), ‘Does a Win Bonus Help to Increase Profit or Wins in Professional Team Sports?’ 22. Wladimir Andreff and Paul D. Staudohar (2000), ‘The Evolving European Model of Professional Sports Finance’ 23. Guido Ascari and Philippe Gagnepain (2007), ‘Evaluating Rent Dissipation in the Spanish Football Industry’ 24. Peter von Allmen (2001), ‘Is the Reward System in NASCAR Efficient?’ 25. Carlos Pestana Barros, Pedro Garcia-del-Barrio and Stephanie Leach (2009), ‘Analysing the Technical Efficiency of the Spanish Football League First Division with a Random Frontier Model’ 26. Fiona Carmichael and Dennis Thomas (2008), ‘Efficiency in Knock-out Tournaments: Evidence from EURO 2004’ Volume II Acknowledgements An introduction to both volumes by the editor appears in Volume I PART I ECONOMIC EQUILIBRIUM, COMPETITIVE BALANCE AND ATTENDANCE 1. Andrew S. Zimbalist (2002), ‘Competitive Balance in Sports Leagues: An Introduction’ 2. John Vrooman (2009), ‘Theory of the Perfect Game: Competitive Balance in Monopoly Sports Leagues’ 3. Luigi Buzzacchi, Stefan Szymanski and Tommaso M. Valletti (2003), ‘Equality of Opportunity and Equality of Outcome: Open Leagues, Closed Leagues and Competitive Balance’ 4. Rodney Fort and James Quirk (2004), ‘Owner Objectives and Competitive Balance’ 5. Stefan Szymanski (2004), ‘Professional Team Sports Are Only a Game: The Walrasian Fixed-Supply Conjecture Model, Contest-Nash Equilibrium, and the Invariance Principle’ 6. Brad R. Humphreys (2002), ‘Alternative Measures of Competitive Balance in Sports Leagues’ 7. Cind Du Bois and Bruno Heyndels (2007), ‘It’s a Different Game You Go to Watch: Competitive Balance in Men’s and Women’s Tennis’ 8. John L. Solow and Anthony C. Krautmann (2007), ‘Leveling the Playing Field or Just Lowering Salaries? The Effects of Redistribution in Baseball’ 9. David Forrest and Rob Simmons (2006), ‘New Issues in Attendance Demand: The Case of the English Football League’ 10. Daniel A. Rascher and John Paul G. Solmes (2007), ‘Do Fans Want Close Contests? A Test of the Uncertainty of Outcome Hypothesis in the National Basketball Association’ 11. Dennis Coates and Brad R. Humphreys (2007), ‘Ticket Prices, Concessions and Attendance at Professional Sporting Events’ PART II LABOUR MARKET FOR TALENTS, PAY AND PERFORMANCE 12. Lawrence M. Kahn (2000), ‘The Sports Business as a Labor Market Laboratory’ 13. Martin B. Schmidt and David J. Berri (2004), ‘The Impact of Labor Strikes on Consumer Demand: An Application to Professional Sports’ 14. Stephen Hall, Stefan Szymanski and Andrew S. Zimbalist (2002), ‘Testing Causality between Team Performance and Payroll: The Cases of Major League Baseball and English Soccer’ 15. Gerald W. Scully (2002), ‘The Distribution of Performance and Earnings in a Prize Economy’ 16. Bernd Frick and Joachim Prinz (2007), ‘Pay and Performance in Professional Road Running: The Case of City Marathons’ 17. Egon Franck and Stephan Nüesch (2008), ‘Mechanisms of Superstar Formation in German Soccer: Empirical Evidence’ 18. Stefan Kesenne (2003), ‘The Salary Cap Proposal of the G-14 in European Football’ 19. David J. Berri, Michael A. Leeds, Eva Marikova Leeds and Michael Mondello (2009), ‘The Role of Managers in Team Performance’ PART III GAME THEORY APPLIED TO SPORTS 20. Mark Walker and John Wooders (2001), ‘Minimax Play at Wimbledon’ 21. Ignacio Palacios-Huerta (2003), ‘Professionals Play Minimax’ 22. David Romer (2006), ‘Do Firms Maximize? Evidence from Professional Football’ PART IV INTERNATIONAL DIMENSIONS IN SPORTS ECONOMICS 23. Madeleine Andreff and Wladimir Andreff (2009), ‘Global Trade in Sports Goods: International Specialisation of Major Trading Countries’ 24. Wladimir Andreff (2001), ‘The Correlation between Economic Underdevelopment and Sport’ 25. Andrew B. Bernard and Meghan R. Busse (2004), ‘Who Wins the Olympic Games: Economic Resources and Medal Totals’ 26. Evan Osborne (2006), ‘Baseball’s International Division of Labor’ 27. Bernd Frick (2009), ‘Globalization and Factor Mobility: The Impact of the “Bosman-Ruling” on Player Migration in Professional Soccer’ PART V ECONOMIC DYSFUNCTIONS IN SPORTS 28. David Forrest, Ian McHale and Kevin McAuley (2008), ‘”Say It Ain’t So”: Betting-Related Malpractice in Sport’ 29. Mark Duggan and Steven D. Levitt (2002), ‘Winning Isn’t Everything: Corruption in Sumo Wrestling’ 30. Wolfgang Maennig (2005), ‘Corruption in International Sports and Sport Management: Forms, Tendencies, Extent and Countermeasures’ 31. Nicolas Eber and Jacques Thépot (1999), ‘Doping in Sport and Competition Design’ 32. Aleksander Berentsen (2002), ‘The Economics of Doping’ 33. Brian L. Goff, Robert E. McCormick and Robert D. Tollison (2002), ‘Racial Integration as an Innovation: Empirical Evidence from Sports Leagues’ 34. Neil Longley (2000), ‘The Underrepresentation of French Canadians in English Canadian NHL Teams’ 35. Robert Hoffmann, Lee Chew Ging, Victor Matheson and Bala Ramasamy (2006), ‘International Women’s Football and Gender Inequality’

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Book SynopsisThe events industry is undergoing fundamental change. Due to the COVID 19 pandemic, this has meant the cancellation and postponement of events and a move towards online and hybrid strategies. Looking to the future, the ‘new normal’ for the events industry will be characterised by a quite different, transformed, events landscape which will require a thorough reimagining and reshaping of existing methods, techniques and practices. 'Reimagining and Reshaping Events: Theoretical and practical perspectives' is a unique and user-friendly text which advances managerial views on how the event industry is transforming. Packed with international real-life case studies and examples, it contextualises theory and illustrates how the industry has had to adapt whilst still considering key technological and sustainability issues. The text examines key priorities such as: * The inclusion of technological advances and the development of online and hybrid strategies; * The design of meaningful experiences considering the environment and sustainability; * Ethical catering choices, environmental and social responsibility; * Adapting to complex event situations and incorporating covid strategies; * Knowledge advancement with current technologies and sustainability practices; * The maintenance of practitioner well-being. Written in a user friendly and engaging style, it provides a blend of theory and practice that adopts a practitioner perspective but draws on theory from a broad range of discipline areas.Trade Review“What a relevant, practical and refreshing read it is for anyone working, or wanting to learn in the event management industry. As a fellow Event Management lecturer in higher education, coupled with having my own event management business, FINALLY we have some practical, relevant literature practical to events and event management on the road to recovery from the covid pandemic” Simon McCuskey, Event practitioner and lecturer, Torrens University, Australia "The chapter on Experience and Event Design provides a contemporary perspective, featuring highly topical issues such as the impact of COVID, virtual and hybrid events, and transformative event experiences. The reader is provided with concise explanations of key theories which are matched with examples, case studies and thinking points, making this a great resource for students and academics." Dr Eliza Kitchen, Lecturer, Tourism & Events, Flinders University, Australia “Great book for undergraduate studies in event management with first rate examples on how events have changed and adapted in light of COVID. The addition of industry profiles at the end of each chapter will certainly appeal to students wanting to learn about their future careers. The chapter on Event Budgeting and Financial Health includes plenty of examples and the tables assists students learning about the application of accounting basics into the management of an event.” Dr. Sandra Cherro Osorio, Head of Program Bachelor of Hospitality Management/Lecturer, Melbourne Polytechnic, AustraliaTable of ContentsPreface About the authors Ch 1 An industry transformed and reimagined: Events after COVID-19 The scope of planned events Careers in the events industry Industry transformation Impacts and changes Industry profile: Sharon Calleja, event sales manager Ch 2 Business development in events Entrepreneurship in the events industry Developing an events business model Event feasibility Business viability and success The bidding process Industry profile: Joe McGrath, Victoria Racing Club Ch 3 Event and experience design The event experience Frameworks to guide the design of event experiences Theming and event design Designing virtual experiences Event design and sustainability Industry profile: Kate Stewart, EBC Advisory Ch 4 Project management and logistics The benefits of project management Key project management principles The five phases of project management Event logistics Successful online events Industry profile: Garth Lategan, The Event Network Australia (TENA) Ch 5 Event budgeting and financial health The nature and importance of an event budget The budgeting process Income strategies Financial statements Financial analysis and decision making Financial health Industry profile: Nicholas Kalogeropoulos Ch 6 Event marketing and brand strategy The scope and nature of event marketing The marketing process Event branding and brand strategy Marketing and communications planning Event sponsorship Industry profile: Georgie Stayches, Fetching Events and Communications Industry profile: Jenny Mitten, brand strategy and leadership expert Ch 7 Legal compliance, risk and crisis management Legal compliance The concept of risk The risk management process Risks and hazards Crowd behaviour and event security Industry profile: Leo Gester, risk management and safety expert, grant writer Ch 8 Hospitality and catering concepts The event catering process How can food safety be ensured? Event menu guidelines Food wastage Industry profile: Conan Gomes, event catering expert Ch 9 Stakeholder engagement and leadership Leadership and power Stakeholder analysis Working with sponsors Networking and social capital Industry profile: Grant Gray, Stakeholder relationship management expert Ch 10 Finding and motivating talent Acquiring talent The motivation of employees and volunteers Industry profile: Annmaree Angelico, expert in HR management and safety Ch 11 Sustainability, evaluation and industry trends The importance of sustainability The business case for sustainability The three pillars of sustainability ISO 20121 Event evaluation frameworks Adapting to event industry trends Industry profile: Meegan Jones, event sustainability expert A final word and reflection by Peter Jones, international event expert Index

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Book SynopsisThe sharing economy is at the centre of number of current debates involving new technologies and innovative services, sustainability, big data and stakeholder engagement. These trends have serious implications for hoteliers, restaurant owners, airlines and car rental companies and service industries as they change the rules of the game across the services industries. This edited volume encourages new theoretical and empirical development on sharing economy studies in the service industries field. This is one of the first academic volumes on this topic to focus on marketing and managerial implications specifically in tourism, services marketing and urban studies. Written by an international team of contributors and using real life case studies, it looks at issues such as: • An introduction to and conceptualization of the sharing economy; • National culture and the sharing economy; • Big data and digital marketing in the sharing economy; • The future of mobility according to Uber; • Rethinking tourism models in the era of the sharing economy; It is a must-have volume for all those researching in the area of the sharing economy who wish to learn more and delve deeper into the implications it has had and will have on the tourism industry and wider tourism economy.Table of ContentsPart 1 Issues and Concepts; Ch 1 Introduction and conceptualisation (Rahimi, Taheri, Buhalis); Ch 2 Sharing Economy: History, definitions and related concepts (Esther Martos-Carrión and Cristina Miguel); Ch 3 Understanding the Sharing Economy (Ilker Gul); Ch 4 Hosting via Airbnb: Motivations and Operational Complexities (Lucie K. Ozanne, Girish Prayag, Rosemarie Martin-Neuninger); Ch 5 A critical review of sharing economy in tourism (Roberto Micera, Piera Buonincontri); Part 2 Impacts and Value: Ch 6 National culture and the sharing economy (Adele Berndt and Michael Peasley); Ch 7 The Impact of Airbnb on the Traditional Accommodation Sector in Trinidad and Tobago (Tenisha Brown, Acolla Cameron, Leslie-Ann Jordan-Miller and Brian Fronti); Ch 8 The sharing economy and peer-to-peer accommodation: from new consumers to new business models( Cláudia Oliveira, Celeste Eusébio and Filipa Brandão); Ch 9 Application of co-creation of value: Two-sided markets (local vs visitors)The valorization of local identity through creative tourism (Fabiola Sfodera, Alessio Di Leo); Ch 10 Mine, yours and ‘shared’: the ethical discourse of ‘Collaborative Consumption (Jeroen Oskam, Kathryn Waite and Rodrigo Perez-Vega); Part 3 Future Developments: Ch 11 Big Data and Digital Marketing in the sharing economy; Ch 12 The future of mobility according to Uber: Current Dynamics, Immediate Challenges and Future Prospects (Pfarelo Manavhela, Unathi Sonwabile Henama); Ch 13 Blockchain and the future of the sharing economy – a decentralized sharing economy (Senem Yazici); Ch 14 Rethinking tourism models in the platform era of the sharing economy – Implications for tourism marketing and management (Arminda Almeida-Santana, Tatiana David-Negre, Sergio Moreno-Gil and J. Andres Coca-Stefaniak); Ch 15 Sharing Economy: Conclusions and future developments (Roya Rahimim, Babak Taheri, Dimitrios Buhalis); Index

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Book SynopsisThis book is about what Mark Carney has called ‘the social licence for financial markets’ and how it can point us towards a more sustainable future. Author David Rouch argues that what it reveals contrasts sharply with the usual portrayals of markets as places of unrestrained financial self-interest. Drawing attention to a more complex reality and the presence of justice-focused aspirations in finance can positively impact individual, institutional, and systemic behaviour: change, not imposed by regulators, but emerging from the very substance of market relationships. The finance sector should have a key role in addressing humanity’s increasingly pressing sustainability challenges. Yet the relationship between finance and society has not recovered from the 2008 crisis and the scandals and austerity that followed. The Covid-19 pandemic and its economic fallout is sharpening some of the issues and creating new ones. Recognising that financial markets operate subject to a social licence has the potential to galvanise market participants in tackling these challenges, strengthening social solidarity on which markets also depend, and to provide coordinates for navigating a way through the post-pandemic social, political and economic landscape. Trade Review“This book is an important contribution to that debate that deserves to be widely read.” (Bruce Davis, Financial World, November 2020-January 2021)Table of Contents1. The Great Re-evaluation: Reaching for an EndPart I In the Beginning, an End2. People, Firms, Markets, Behaviour3. The Ends of Desire in Financial MarketsPart II The Social Licence and Justice4. The Social Licence for Financial Markets5. Realising Justice: the Role of Written StandardsPart III In the End, a Beginning6. Behaviour—Change in Practice7. Policy Implications8. Conclusion—Not an End, but a Beginning

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Book Synopsis This textbook offers a fully integrated approach to the theory and practice of service management, exploring the operational dynamics, management issues and business models deployed by service firms. It builds on recent developments in service science as an interdisciplinary research area with emphasis on integration, adaptability, optimization, sustainability and rapid technological adoption. The book explores seven fundamental processes that are key to successfully managing service businesses, helping students gain insights into: how to manage service businesses, with coverage of both small firms and large transnationals service business models, operations and productivity managing service employees how service firms engage in product and process innovation marketing, customers and service experiences internationalization of service businesses the ongoing servitization of manufacturing This unique textbook is an ideal resource for upper undergraduate and postgraduate students studying service businesses and practitioners. Table of Contents1. Reading and Managing Service Businesses2. Service Research and Service Theory3. Business Models and Service Strategy4. Techno Service Worlds? Digitization of Service Businesses5. Service Operations and Productivity6. Service Personnel and their Management7. Process and Product Innovation in Service Businesses8. Customer First: Understanding Customers9. Marketing Services10. Manufacturing Companies and the Shift towards Servitization11. Supply Chains and Logistics Services12. Internationalizing Service Businesses13. Measuring Company Performance and Customer Satisfaction14. Reading and Managing Service Businesses: An Integrated Case Study Approach.

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Book SynopsisThis open access book is an outcome of several years of research, practice, and teaching experience of the authors on the challenges that underpin the successful switch to services for manufacturing firms. Ideal for a student as well as a practitioner, the book describes the industrial services ecosystem, the barriers and challenges, and a roadmap for building service excellence. Curated cases are used to describe the current approaches in practice to overcome the barriers. The book also provides several tools, each with a short introduction, that the authors have used successfully in projects to help overcome the servitization barriers. Many of these tools are from management, design thinking, or service design. The service excellence roadmap is based on the development methodology and helps current and future business leaders to create their own individual roadmaps.Table of Contents1. Understanding the Barriers That Slow Firms Shifting from Products to Services.- 2. Overcoming the Barriers to Service Excellence.- 3. Methods and Tools for Overcoming the Barriers to Servitization and Service Excellence.

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Book SynopsisI. Introduction.- II. Objectives, Rationale, Opportunities versus Main Risks of a CBDC: Principles for a Coherent European Financial Regulation.- III. Central Bank Digital Currency and the Treaty Mandate of the European Central Bank.- IV. The Digital Euro and the EU Framework for Payments.- V. The Demand for CBDC in the Perspective of Existing (Retail) Payment Systems.- VI. Digital Euro and Financial Inclusion Considerations on Trust, the Digital Divide and Financial Literacy.- VII. Governance Issues Concerning the Issuer of CBDC, who Supervises and Controls the CBDC Scheme?.- VIII. Exploring the Impact of the Digital Euro on Euro Area Banks.- IX. Anti-Money Laundering (AML) Implications of Central Bank Digital Currencies (CBDC).

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Book Synopsis Banking Associations, as business associations representing the interests of its members (banks) at the national level, in today’s changing regulatory and economic environment have an increasingly important role not only in the Banking sector but in the wider economy. Their increasing importance is deriving from their mission, structure and capabilities to obtain and promote different interests in the economy and wider society. It is important to understand their mission, vision and activities and ideally to include Banking Associations in the market decision making process. Countries where that had previously been the case were observed to achieve a higher level of mutual understanding of different stakeholders, and thereby produced greater value-added.

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Book SynopsisThis volume analyses the positive effects that tourism generates on resident’s quality of life, and how this influences tourists’ quality of life as they enjoy an enriching experience in the destination they visit. It provides significant theoretical and empirical contributions, as well as, case studies related to quality of life in hospitality and tourism marketing and management. This volume is the result of the effort that many researchers from all over the world have done to spread some new light on this outstanding research line and add knowledge on the relationship between tourism and quality of life of both residents and tourists. This last is highlighted as a fundamental factor to take into account for the development of new tourism practices. This volume is a true reference for researchers, students and professionals working in tourism marketing and management.Table of ContentsPart I. Introduction.- Chapter 1. Quality of Life (QOL) in Hospitality and Tourism Marketing and Management: an Approach to the Research Published in High Impact Journals (Ana María Campón-Cerro).- Part II. Quality of Life in Tourism and its Impact on Local Community.- Chapter 2. Tourism Marketing as a Tool to Improve Quality of Life among Residents (Natalia Vila – Lopez).- Chapter 3. What is the Nature of the Relationship between Tourism Development and the Quality of Life of Host Communities? (Eunju Woo).- Chapter 4. Tourism Development as a Resident-Tourist Exchange Process. An Economic Theoretic Interpretation (Salvatore Bimonte).- Chapter 5. An Exploration of Links between Levels of Tourism Development and Impacts on the Social Facet of Residents’ Quality of Life (Elena Konovalov).- Chapter 6. Quality of Life and Perception of the Effects of Tourism: A Contingent Approach (Nuria Porras-Bueno).- Chapter 7. Impact of Tourism on Residents’ Quality of Life: Segmentation Analysis and Marketing Implications (Celeste Eusébio).- Chapter 8. Can Personal Values Modulate the Perception of Tourism Impacts by Local Population?: Testing for the Role of Product Identity in a Mining Tourism Destination (Andrés Artal-Tur).- Chapter 9. Film Tourism and its Impact on Residents Quality of Life: a Multi Logit Analysis (Subhash Kizhakanveatil Bhaskaran Pillai).- Chapter 10. Sustainable Practices in Spanish Hotels: A Response to Concerns on Quality of Life in Highly Visited Tourism Areas (Irene Gil-Saura).- Chapter 11. The Impact of Music Festivals on Local Communities and their Quality of life: Comparation of Serbia and Hungary (Vanja Pavluković).- Part III. Quality of Life in Tourism and its Impact on Tourists’ Well-Being.- Chapter 12. Seniors: Quality of Life and Travel/Tourism (Hyelin (Lina) Kim).- Chapter 13. The Blue Flag Label as a Tool to Improve the Quality of Life in the Sun-and-Sand Tourist Destinations (Antonio Chamorro Mera).- Chapter 14. Impacts of Family Tourism on Families’ Quality of Life – Differences According to the Family Economic Profile (Joana Lima).- Chapter 15. A Quality-of-Life Perspective of Tourists in Traditional Wine Festivals: The Case of the Wine-Tasting Festival in Córdoba, Spain (Tomás López-Guzmán).- Part IV. Cases Studies: From Theory to Practice on Quality of Life in Tourism.- Chapter 16. Value for Time: Slowness, a Positive way of Performing Tourism (Paola de Salvo).- Chapter 17. Agritourism and Quality-of-Life for Farmers (Lisa Chase).- Chapter 18. The Old Havana: Economic and Social Impact of Tourism Management on the Quality of Life of Residents (Yamilé Pérez Guilarte).

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Book SynopsisDespite noticeable growth in Islamic banking and finance literature in recent years, very few published books in this area deal with supervisory and regulatory issues in Islamic banking – theoretically or empirically – and none with the critical issue of risks involved in liquidity management of Islamic banks. This unique book is the first of its kind in dealing with challenges these financial institutions face in the absence of interest rate mechanism and debt-based financial instruments. The book examines critically issues involve in managing the risk of liquidity management for these types of institutions, including those stemming from Basel requirements. It then offers an alternative regulatory framework more appropriately suited for such banks without compromising safety and security. The book's unique features and innovative dimensions diagnostically differentiate between Islamic banks and conventional banks as related to liquidity management risks. It proposes a risk-sharing regulatory framework that, once implemented, would mitigate risks posed by balance-sheet mismatches. The book aims to assist regulators, supervisors, Islamic finance practitioners, academicians and other relevant stakeholders.

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Book SynopsisBlockchain and artificial intelligence are perhaps the two most significant disruptive technologies this century and both will significantly rewire the world of global financial markets and the world in which we live. While blockchain offers a number of significant advantages over traditional forms of finance including lower cost and massive increases in operational efficiencies of traded markets, property records and a whole host of transaction processes, artificial intelligence is moving fast from basic structured machine learning doing menial yet important big data tasks like credit card fraud detection to predictive analysis and real-time real-world risk management and investment decision making. There is still a lot of confusion in the market about cryptocurrencies, bitcoin and the underlying blockchain technology. Blockchain and Artificial Intelligence highlights the underlying technologies of blockchain and the differences between cryptocurrencies and blockchain financial applications. It explores the current AI offerings and gives a vision of the fast-moving developments in this area including the many solutions that are expected to revolutionize the way financial and commodity markets will operate in the future.

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Book SynopsisArunkumar Krishnakumar, based in London, UK, is Chief Strategy Officer at Bullieverse. Technologist, investor, engineer and advisor, he is a web3 expert and co-host of the One Vision podcast. Krishnakumar is an Onalytica fintech influencer, Refinitiv Top 100 Social Leader and a Top 100 Asian in UK Tech. Theodora Lau, founder of Unconventional Ventures and start-up advisor, is based in Washington, D.C. She co-hosts One Vision, is named one of the Most Influential Women in Fintech by American Banker and is co-author of Beyond Good, also published by Kogan Page.Trade Review"It is clear that the metaverse is going to be a BIG thing and, for many in finance, it is a development that clearly needs financial services. Arun and Theo have pre-empted this development with an essential guide to how to navigate this thing. I thoroughly recommend it." * Chris Skinner, CEO, The Finanser Ltd *"No one knows what the future will hold. Kudos to Theo and Arun for their bold attempt to lay out a vision of the future in The Metaverse Economy, with innovation and community in mind. I highly recommend this book to gain valuable insights from the renowned authors." * Spiros Margaris, Global fintech, finance and AI influencer *"The Metaverse Economy emerges just as AI bursts into public awareness. Is the metaverse and web3 heading in the same direction? Exploring this question from multiple angles, this book provides a balanced perspective on the possibilities, the headwinds and the potential for advancing our human development. This is essential reading for those who wish to understand this possible future." * Frank Diana, Managing Partner and Futurist, TCS *"Web2, web3, DeFi, metaverse, hype cycles? If you are in finance and trying to look to the future, you need to read this book. Yes, you will get the technical details, but you also get a rational view of how this is really just history repeating itself. Just as social media has become a critical part of our daily lives, the metaverse is coming. Will you be ready, or will you be a bystander?" * Curt Queyrouze, President, Coastal Community Bank *"As I read The Metaverse Economy, I couldn't help but feel a surge of excitement and inspiration. The possibilities that lie before us are boundless, and our journey into this digital frontier is one that holds transformative potential in every aspect of our lives. In this digital realm, diverse minds converge, ideas collide and creativity thrives. Thanks to Theodora Lau and Arun Krishnakumar, people will be motivated to embark on this transformative journey with open hearts and open minds." * Dr Martha Boeckenfeld, Meta-Host, Choice LGBTQIA+ *"Whether you're new or 'early' to web3, you need to read this book. Theo and Arun provide a solid foundation to understand and make sense of this fast-evolving digital world. The book's thoughtful construction makes it easy to follow with relevant context and expert insight without overwhelming you with jargon. When you've finished The Metaverse Economy, you'll be ready to explore for yourself how this technology can change how we connect, collaborate and create together." * Patrick Rivenbark, Principal, The Rivenbark Group *"As we move towards web3, it is imperative that we all participate. Consider this book as a captivating invitation to explore the present iteration of the metaverse, allowing you to form your own perspectives of the future with the guidance of the authors who share their thoughts on the challenges and opportunities that lie ahead." * Dr. Efi Pylarinou, Global fintech & tech influencer *"What a wonderful read and herculean effort! The Metaverse Economy provides the reader with accessible, tangible points and connections to real-world brands and experiences, making the content digestible and accessible." * Liat Shetret, Director of Global Policy & Regulation, Elliptic *"The metaverse must be one of the most difficult concepts to describe, dissect, analyze and philosophize. Theodora Lau and Arun Krishnakumar have done it masterfully. This is a very helpful book for those that are new to the industry." * Jenn Tesch, Sr Director, Enterprise Business Development *"The Metaverse Economy is a must-read for finance professionals seeking to stay ahead of the curve and harness the opportunities presented by web3. Arun and Theodora's expertise and forward-thinking approach shine through as they explore the potential impact of blockchain, decentralized finance and virtual worlds on the financial industry." * Medhy Souidi, Head of Transformation & Ecosystems, DBS HK *"On the cusp of a revolution in AR, VR, digital assets and the metaverse in general, Theo and Arun step into the fray with The Metaverse Economy. If you are in financial services, you need a plan. This book will get you on the road to success." * Brett King, bestselling author of 'The Rise of Technosocialism' *"If you have been sitting on the sidelines wondering what all the hype is around web3, then this book is your fast-track MBA. This is the best book you will find on the new metaverse economies. I have been waiting for someone to cut through the noise and clearly articulate the web3 use cases and their economic models. This book should be required reading for every C-suite exec grappling with their metaverse strategy. You'll find all your answers here." * Caroline Hughes, CEO, Lifetise *Table of Contents Section - 01: The fundamentals; Chapter - 01: The current landscape; Chapter - 02: The future is Web3; Chapter - 03: Understanding non-fungible tokens (NFTs); Chapter - 04: The ownership economy; Chapter - 05: What is GameFi?; Chapter - 06: The metaverse; Section - 02: The evolution and where we can be; Chapter - 07: Riding the wave of the economic models; Chapter - 08: The convergence; Chapter - 09: Community; Chapter - 10: Capital ecosystem; Chapter - 11: Looking beyond the hype;

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Book SynopsisCaroline Bremner is a global travel thought leader with 28 years worth of experience in market research. She advises global travel brands, destinations and consumer goods players on how to navigate the new travel normal, embrace consumer trends, digitalization and sustainable innovation to meet climate targets and unlock long term value. She has written and spoken extensively about the future of travel. Caroline Bremner is based in Edinburgh, UK.

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Book SynopsisDimitri Lera is a specialist in sustainable tourism, hospitality and events, bringing together over 30 years of international managerial experience with a strong academic foundation. He was a lecturer in Sustainable Tourism, Hospitality and Events at the Edge Hotel School, University of Essex, where he focused on embedding sustainability into higher education. Michel Mason is a sustainability educator and academic collaborator who specializes in embedding sustainable practice across higher education. As former Sustainability Engagement Manager at the University of Essex, she led a wide range of initiatives to embed sustainability into teaching, research and staff development.

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