Ergonomics Books

Book SynopsisBuilding on the success of two earlier best-selling editions from 2003 and 2011, this benchmark text and highly cited reference work now appears in its third edition. This book is a research-based resource on key aspects of workplace bullying and its remediation, which: Covers the nature and complexities of bullying and harassment in the workplace Presents the evidence on its prevalence, risk groups, antecedents and outcomes Examines cyberbullying and harassment in the digital world Describes the roles of bystanders and the coping possibilities of victims Discusses prevention, intervention, treatment and the management of specific cases Explains legal perspectives, the role of HR and of internal policies Edited by leading experts in the field and presenting contributions from subject experts, it provides state-of-the-art reviews of the main themes in theTable of ContentsPart A: The Nature of the Problem. 1. The Concept of Bullying at Work: The European Tradition. 2. By Any Other Name: American Perspective on Workplace Bullying. Part B: Empirical Evidence. 3. Empirical Findings on Bullying at Work. 4. Individual Consequences of Workplace Bullying. 5. The Organizational Cost of Workplace Bullying. 6. The Measurement of Bullying at Work. Part C: Explaining the Problem. 7. Individual Antecedents of Bullying: Victims and Perpetrators. 8. Organizational Causes of Workplace Bullying. 9. The Role of Leadership in Workplace Bullying. 10. Bullying and Conflict Resolution. 11. The Role of Discrimination in Bullying. 12. Harassment in the Digital World: Cyberbullying. 13. Cross-Cultural Issues in Workplace Bullying. Part D: Managing the Problem: Prevention and Treatment of Workplace Bullying. 14. Prevention and Treatment of Workplace Bullying: A Taxonomy and Overview. 15. An Occupational Health Perspective to the Prevention of Workplace Bullying. 16. Managing Workplace Bullying: The Role of Policies. 17. The Role of HRM in Dealing with Bullying. 18. Investigating Bullying Complaints. 19. Bullying and Individual Coping Strategies. 20. Managing Workplace Bullying: The Role of Counselling. 21. Rehabilitation and Treatment of Bullying Victims. 22. Legal Remedies Against Workplace Bullying: An Overview. 23. Strengths and Limitations of Legal Approaches to Bullying.

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Book SynopsisThe background and interwoven streams of team cognition and distributed cognition fermenting together has wielded new nuances of exploration, which continue to be relevant for a theoretical understanding of team phenomena.Foundations and Theoretical Perspectives of Distributed Teams Cognition looks at fundamentals, theoretical concepts, and how theory informs perspectives of thinking for distributed team cognition. The chapters yield a broad understanding of the nature of diverse thinking and insights into technologies, foundations, and theoretical perspectives of distributed team cognition.Features Generates historical patterns and significance that compose developmental trajectories Explains multiple perspectives that incorporate an interdisciplinary understanding that specifies diverse theories Identifies and develops particular challenges resident within team simulation studies and then iTable of Contents1. Distributed Team Cognition: Integration, Evolution, and Insight 2. Reflections on Team Simulations—Part I: Historical Precedence 3. Reflections on Team Simulations—Part II: Contemporary Progressions 4. Distributed Cognition in Teams Is Influenced by Type of Task and Nature of Member Interactions 5. Bees Do It: Distributed Cognition and Psychophysical Laws 6. Collaborative Action (COACT) Theory: Socially Constructing Shared Knowledge through Mutual Attunement of Shared Affordances 7. Mismatches between Perceiving and Actually Sharing Temporal Mental Models: Implications for Distributed Teams 8. Expertise and Distributed Team Cognition: A Critical Review and Research Agenda 9. Lenses of Diversity in Distributed Teams

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Book SynopsisThis book will advance the understanding of leadership beyond the inherited myths and modalities of command and control. Leadership is separated from ideas and institutional seniority and explained as the collaborative power of one with others. Enabling the intelligent co-participation of all people, the constructive effect of this approach to leadership is in the engagement of people. This is significant when task accomplishment depends not on managerial direction, but on the interaction of people with each other, with technical systems, and with complex regulations which are often across jurisdictional boundaries. Examples and case studies are included.Trade Review"Beyond Command and Control: Leadership, Culture and Risk challenges the myths and cultural influences (both societal and organizational) surrounding modern day leadership and encourages the reader to broaden their thought processes to include the idea that leadership is not simply a position, it is a privilege – and that when people are trusted to lead, they bear an obligation to lead well. Leadership can only occur if there are followers. This book tackles the idea that leadership is mainly about effective human interaction and an ability to exercise constructive influence, and that the idea that leading well is informed by the concept of power with, not by power over - a concept that still appears to be quite foreign to many people, hence, the distinct lack of inspirational leaders in our society. Too many times in history, have we seen just the nominated leader take the fall when things have gone wrong. This book explores the idea that responsibility is not just placed on one person, that it is ‘infinitely wide’. That the major responsibility that is born by one person – the leader – does not dissolve the responsibility of others. This complements the collaborative approach to leadership that is a strong theme throughout the book that, as a team, you all play a part as you work towards achieving your goals and that you all bear a level of responsibility in ensuring that a successful, and safe, outcome is achieved."— Jocelyn Parsons, Global Maritime Emergency Response Company, Australia "The book covers a range of topics relevant to modern leadership. The distinction between leadership and management is important as there is a tendency to conflate the two concepts.By emphasizing that power relationships are inherent within the practice of leadership, the book provides a powerful case for recognizing that effective leadership must be underpinned by ethics and personal responsibility. These are personally challenging but important issues for leaders at all levels.The book, while having its roots in crisis management, provides lessons that are instructive for industries and organizations of all types. This is a book I would have on my shelf and intend to draw upon it in my research into organizational coordination in crisis management."— Jamie Storrie, Australian National University, Australia "Although I would definitely recommend this book, I was in two minds about its target audience. In one sense, with its stripped-back approach, I felt myself transported back 25 years to first-year university classes. On another, I felt refreshed by the utility of its methods. It reminded me what "good leadership" looks – and feels – like.The way a leader acts is directly related to their success – today more than ever. The authors show clearly, with excellent references to recent academic studies, how to make the shift from command and control to enjoying "power with" people. Topics such as situational awareness, positive partnership, effective communication, error management and decision-making really only merit short chapters where readers can pick up and quickly reflect on the content. This is certainly the case here. Also, the content is framed in such a way that it can be applied both to leaders with direct reports and those who seek to influence without authority.Leadership is measured best in how it engages people, so if you’re keen to build the sort of organisational culture that lets people do well, this compelling read is a useful addition to the OSH professional’s toolkit of "soft skills."—Josh Magazine, August 2017"Beyond Command and Control: Leadership, Culture and Risk challenges the myths and cultural influences (both societal and organizational) surrounding modern day leadership and encourages the reader to broaden their thought processes to include the idea that leadership is not simply a position, it is a privilege – and that when people are trusted to lead, they bear an obligation to lead well. Leadership can only occur if there are followers. This book tackles the idea that leadership is mainly about effective human interaction and an ability to exercise constructive influence, and that the idea that leading well is informed by the concept of power with, not by power over - a concept that still appears to be quite foreign to many people, hence, the distinct lack of inspirational leaders in our society. Too many times in history, have we seen just the nominated leader take the fall when things have gone wrong. This book explores the idea that responsibility is not just placed on one person, that it is ‘infinitely wide’. That the major responsibility that is born by one person – the leader – does not dissolve the responsibility of others. This complements the collaborative approach to leadership that is a strong theme throughout the book that, as a team, you all play a part as you work towards achieving your goals and that you all bear a level of responsibility in ensuring that a successful, and safe, outcome is achieved."— Jocelyn Parsons, Global Maritime Emergency Response Company, Australia"The book covers a range of topics relevant to modern leadership. The distinction between leadership and management is important as there is a tendency to conflate the two concepts.By emphasizing that power relationships are inherent within the practice of leadership, the book provides a powerful case for recognizing that effective leadership must be underpinned by ethics and personal responsibility. These are personally challenging but important issues for leaders at all levels.The book, while having its roots in crisis management, provides lessons that are instructive for industries and organizations of all types. This is a book I would have on my shelf and intend to draw upon it in my research into organizational coordination in crisis management."— Jamie Storrie, Australian National University, Australia "Although I would definitely recommend this book, I was in two minds about its target audience. In one sense, with its stripped-back approach, I felt myself transported back 25 years to first-year university classes. On another, I felt refreshed by the utility of its methods. It reminded me what "good leadership" looks – and feels – like.The way a leader acts is directly related to their success – today more than ever. The authors show clearly, with excellent references to recent academic studies, how to make the shift from command and control to enjoying "power with" people. Topics such as situational awareness, positive partnership, effective communication, error management and decision-making really only merit short chapters where readers can pick up and quickly reflect on the content. This is certainly the case here. Also, the content is framed in such a way that it can be applied both to leaders with direct reports and those who seek to influence without authority.Leadership is measured best in how it engages people, so if you’re keen to build the sort of organisational culture that lets people do well, this compelling read is a useful addition to the OSH professional’s toolkit of "soft skills."—Josh Magazine, August 2017Table of ContentsPrefaceAuthors Introduction The Primary Purpose of This Book Audience Contesting the Myths of Leadership Critical Ideas: Leadership and Command and Control The Important Contribution of This Book Structure of the Book Conclusion Unconstructive Power Introduction The Failure of Inherited Ideas of Leadership Leadership Is Not a Position Leadership and Risk Command and Control Is Important Collaborative Culture Conclusion Power and Partnership Introduction Leadership Is a Cultural Idea Power With Soft Power Loyalty and Obedience Responsibility Conclusion Leadership and Communicating Introduction Be Plain Challenges to Effective Communication Effective Communication Communication between Different Agencies Effectiveness, Efficiency and Psychological Safety Leadership and Situation Awareness Introduction Situation Awareness Generating Situation Awareness Leading and Cooperating Situation Awareness: In a Nutshell Five Ways to Improve Situation Awareness An Important Caveat Leadership and Decision Making Introduction Elements of Decision Making Decision Theory The Collaborative Approach Collaborative Leadership and Decision Making under Stress Lessons Learned: Training for Good Decisions Error Management Introduction Terms: Error and Violation Errors Are Consequences Four Broad Error Types Error in the Technical and Automated Environment Human Factors Underpinning Error Error and Collaborative Leadership A Just Organisation: Non-Jeopardy Reporting Conclusion Leadership and Obligation Introduction Leadership: Power and Failure The Official Reports Blind Eyes Misleadership Conclusions Conclusion The Contribution of This Book Beyond Command and Control Collaborative Culture Power With The Leaders Who Do Best Command-and-Control Structures Compelling, Not Coercive ReferencesIndex

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Book SynopsisWhat does the collapse of sub-prime lending have in common with a broken jackscrew in an airliner's tailplane? Or the oil spill disaster in the Gulf of Mexico with the burn-up of Space Shuttle Columbia? These were systems that drifted into failure. While pursuing success in a dynamic, complex environment with limited resources and multiple goal conflicts, a succession of small, everyday decisions eventually produced breakdowns on a massive scale. We have trouble grasping the complexity and normality that gives rise to such large events. We hunt for broken parts, fixable properties, people we can hold accountable. Our analyses of complex system breakdowns remain depressingly linear, depressingly componential - imprisoned in the space of ideas once defined by Newton and Descartes. The growth of complexity in society has outpaced our understanding of how complex systems work and fail. Our technologies have gotten ahead of our theories. We are able to build things - deep-sea oil rigs, jaTrade Review'"Accidents come from relationships, not broken parts." Sidney Dekker's meticulously researched and engagingly written Drift into Failure: From Hunting Broken Parts to Understanding Complex Systems explains complex system failures and offers practical recommendations for their investigation and prevention from the combined perspectives of unruly technology, complexity theory, and post-Newtonian analysis. A valuable source book for anyone responsible for, or interested in, organizational safety.' Steven P. Bezman, Aviation safety researcher 'Dekker’s book challenges the current prevalent notions about accident causation and system safety. He argues that even now, what profess to be systemic approaches to explaining accidents are still caught within a limited framework of ’cause and effect’ thinking, with its origins in the work of Descartes and Newton. Instead, Dekker draws his inspiration from the science of complexity and theorises how seemingly reasonable actions at a local level may promulgate and proliferate in unseen (and unknowable) ways until finally some apparent system "failure" occurs. The book is liberally illustrated with detailed case studies to articulate these ideas. As with all Dekker’s books, the text walks a fine line between making a persuasive argument and provoking an argument. Love it or hate it, you can’t ignore it.' Don Harris, HFI Solutions Ltd 'Dekker's book contributes to the growing debate around the nature of retrospective investigations of safety-critical situations in complex systems. Both provocative and insightful, the author shines a powerful light on the severe limits of traditional linear approaches. His call for a diversity of voices and narratives, to deepen our understanding of accidents, will be welcomed in healthcare. Dekker’s proposal that we shift from going "down and in" to "up and out" suggests a paradigm shift in accident investigation.' Rob Robson, Healthcare System Safety and Accountability, CanadTable of ContentsContents: Preface; Failure is always an option; Features of drift; The legacy of Newton and Descartes; The search for the broken component; Theorizing drift; What is complexity and systems thinking?; Managing the complexity of drift; Bibliography; Index.

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Book SynopsisTime-pressed, professionals looking for practical guidance to shape their current or future safety programs should use this book. Pre-Accident Investigations: An Introduction to Organizational Safety helps to identify complex potential incidents before they take place. Based around the 'New View' of human error, it offers established human performance theory in a highly practical context. Written in an engaging, conversational style, around several case studies, the book is grounded in reality, with examples with which anyone can identify. It is an ideal aid for senior safety executives who want to spread the safety message among their colleagues. It is also an excellent choice for course tutors looking for a narrative-led primer.Trade Review’The concepts outlined in this absorbing book are eminently practical and have been tested in the field. Pre-Accident Investigations might well not only enhance safety but save organizations money - and potentially lives too.’ The RoSPA Occupational Safety & Health Journal, December 2012 ’Conklin slaughters many holy cows in this very readable book, including the notion of cause, which he rejects as simply a retrospective construct. Workers don’t cause failure; what workers do is trigger a whole lot of weaknesses that exist in environments, processes, systems, job sites, and in the work or organization itself. Conklin’s ideas are persuasive, challenging, crystal clear, and expressed with humility and acknowledgement of what he has learned from others.’ Safeguard, July/August 2013 ’In this book, Dr Todd Conklin provides a welcome insight into the state of play of contemporary workplace health and safety practice in America as well as some down-to-earth advice on work health and safety risk management. The author’s use of case studies, workplace examples and a conversational tone to describe safety failures and successes makes reading the book an easy and quick exercise.’ Australian & New Zealand Journal of Health, Safety and Environment, vol. 28, no. 3Table of ContentsA story of failure. Why think about failure at all? Case study: the Titanic: a story to help you rethink how you think about failure. Change the way your organization reacts to failure . Pre-accident investigation tool. Case study: aviation accidents are the unexpected combination of normal aviation variability. Workers don't cause failure, workers trigger failure. Change is better when you manage change - and change needs to be managed. Case study: nine senior managers: a million different opinions on how to handle a problem...and nobody willing to change. Thinking about where failure will happen. Case study: a crashing limb: thinking about where failure will happen. Fundamentals training: introducing the ’new view’ to your old crew. Case study: how to win friends and influence workers. Starting the journey - the first steps. The four things that matter. Conclusion. Basic reading list for human performance.

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Book SynopsisFirst published two decades ago, the first edition of Handbook of Control Room Design and Ergonomics: A Perspective for the Future became a benchmark for the field. Current-day process control encompasses a new generation of computer systems with enormous capabilities, including new display technologies. These new and emerging technologies integrated with human factors create an interconnectivity that enhances organizational development. This new edition of the handbook addresses developments in the concept of Control Rooms. It includes modern approaches that emphasize the role of people in learning for self-development and in shaping their work environments. New in the Second Edition: Extensive coverage of the use of the control room and its related computer system outside the work of monitoring and supervising the processes Discussion and explanatTable of ContentsIntroduction: Work in Control Rooms and Models of Control Room Work. Work in Control Rooms. Models in Process Control. Design of Information and Control Devices. Design of Conventional Information Devices. Design of Large and Complex Display Systems. Design of Controls. Design of Control Rooms and Their Environment. Control Room Layout and Design. Environmental Factors in the Control Room. Case Studies and Applications. Industrial Applications and Case Studies. Maritime Application of Control Systems. The Human Dimension in the Control Room. The Operator’s Abilities and Limitations. Learning and Creativity at Work. Modelling and Simulation in the Pulp and Paper Industry: Current State and Future Perspectives. System Design: An Overview. Conclusions. Conclusions and Recommendations in Summary. Index.

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Book SynopsisTechnological advances in hardware and software provide powerful tools with the potential to design interfaces that are powerful and easy to use. Yet, the frustrations and convoluted work-arounds often encountered make it clear that there is substantial room for improvement. Drawn from more than 60 years of combined experience studying, implementing, and teaching about performance in human-technology systems, Display and Interface Design: Subtle Science, Exact Art provides a theoretically-based yet practical guide for ecological display and interface design.Written from the perspective of cognitive systems engineering and ecological interface design, the book delineates how to design interfaces tailored to specific work demands, leverage the powerful perception-action skills of the human, and use powerful interface technologies wisely. This triadic approach (domain, human, interface) to display and interface design stands in sharp contrast to traditional dyadTable of ContentsIntroduction to Subtle Science, Exact Art. A Meaning Processing Approach. The Dynamics of Situations. The Dynamics of Awareness. The Dynamics of Situation Awareness. A Framework for Ecological Interface Design. Display Design -- Building a Conceptual Base. Visual Attention and Form Perception. Semantic Mapping Versus Proximity Compatibility. Design Tutorial -- Configural graphics for Process Control. Design Tutorial -- Mobile phones and PDAs. Design Tutorial -- Command and Control. Design Principles -- Visual Momentum. Measurement. Interface Evaluation. A New Way of Seeing?

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Book SynopsisLoaded with information on the design of work systems, workplaces, and workstations as well as human anthropometics, Ergonomics for Beginners: A Quick Reference Guide, Third Edition provides a useful quick reference and valuable tool for novices and experienced professionals alike. Retaining the features that made each previous edition a bestseller, the authors have meticulously revised the information to address rapid developments in information and communications technology, offering ergonomics advice on topics such as wireless, remote, and hands-free controls, website design, mobile interaction, and virtual offices. Understand the Utility and Limitations of Modern Technology In their trademark, eloquent style, the authors explain the application of a human-centered approach to the design, testing, and evaluation of work systems by considering the interrelated set of physical, cognitive, social, organizational, and other relevant huTable of ContentsPreface. Foreword. Introduction. Posture and Movement. Information and Operation. Environmental Factors. Work Organization Jobs and Tasks. The Ergonomic Approach. Sources of Additional Information. Index.

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Book SynopsisIndustrially developing countries have the largest populations, the highest levels of poverty, poor health, and illiteracy, and the greatest need for improvement in working conditions. And as the marketplace and the workforce goes increasingly global, accountability with regard to the abuse of cheap labor in developing countries is becoming an issue. Presenting a global view of the state of ergonomics in industrially developing countries (IDCs), Ergonomics in Developing Regions: Needs and Applications identifies problems, offers solutions, and explores costs and benefits. It defines the steps that can be taken to close the gap between working conditions in affluent and deprived nations.The book highlights the plight of millions of laborers and the poor working conditions pertaining to industrially less developed countries where the working environment mirrors the socio-economic deprivation of the people. Woven throughout the 34 chapters of this book isTrade Review"… brings together accomplished IDC ergonomists with expertise in diverse areas around the globe to report on distinctive situations and requirements in developing arenas, and it points out the dire consequences of not addressing those needs effectively. Research projects and practical illustrations demonstrate the benefits of basic ergonomic interventions in diverse situations and acknowledge the shortage of ergonomists in all developing regions."— ergonomics in design, October 2012Table of ContentsDistinctive Requirements of Developing Regions. Participatory Approaches. Diverse Ramifications. Application in Specific Industries. Regional Experiences: How Needs Are Being Addressed Universally. Insights and Reflections from Ergonomists around the Globe. Index.

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Book SynopsisIn the fifteen years since the publication of Occupational Ergonomics: Theory and Applications significant advances have been made in this field. These advances include understanding the impact of ageing and obesity on workplace, the role of ergonomics in promoting healthy workplaces and healthy life styles, the role of ergonomic science in the design of consumer products, and much more. The caliber of information and the simple, practical ergonomics solutions in the second edition of this groundbreaking resource, though, haven't changed.See What's New in the Second Edition: Enhanced coverage of ergonomics in the international arena Emerging topics such as Healthcare Ergonomics and economics of ergonomics Coverage of disability management and psychosocial rehabilitation aspects of workplace and its ergonomics implication Current ergonomics solutions from research to practice Synergy of healthy workplaces withTrade Review"… an excellent reference book for engineers and practitioners in the field of ergonomics. … very useful to people involved in the design and automation of manufacturing systems. … a great reference book for universities and colleges that educate professionals in this important field of engineering."—Arturo Molina, Tecnologico de Monterrey, Mexico "Each chapter has a wealth of line drawings, photographs (though the quality of print of these is not brilliant). tables and diagrams. And, unlike a great deal of such illustrative material. they do actually add to an understanding of the text. The scope of the book is such that it can be used as a reference for graduate students in health sciences, engineering, technology and business as well as professional practitioners of these disciplines. Equally it can be used as a senior level undergraduate textbook, with solved problems, case studies, and exercises included in several chapters. All in all, the book blends medical and engineering applications to solve musculoskeletal, safety, and health problems in a variety of traditional and emerging industries ranging from the office to the operating room to operations engineering."—The RoSPA Occupational Safety & Health Journal, December 2012 "… an excellent reference book for engineers and practitioners in the field of ergonomics. … very useful to people involved in the design and automation of manufacturing systems. … a great reference book for universities and colleges that educate professionals in this important field of engineering."—Arturo Molina, Tecnologico de Monterrey, Mexico"Each chapter has a wealth of line drawings, photographs (though the quality of print of these is not brilliant). tables and diagrams. And, unlike a great deal of such illustrative material. they do actually add to an understanding of the text. The scope of the book is such that it can be used as a reference for graduate students in health sciences, engineering, technology and business as well as professional practitioners of these disciplines. Equally it can be used as a senior level undergraduate textbook, with solved problems, case studies, and exercises included in several chapters. All in all, the book blends medical and engineering applications to solve musculoskeletal, safety, and health problems in a variety of traditional and emerging industries ranging from the office to the operating room to operations engineering."—The RoSPA Occupational Safety & Health Journal, December 2012 Table of ContentsPrinciples of Ergonomics. Application of Ergonomic Principles. Medical Surveillance for Ergonomics Programs. Ergonomic Case Studies. Physical Agents in Workplace. Current Topics. International Perspective on Ergonomics. Appendices. Index.

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Book SynopsisNow more than ever, the design of systems and devices for effective and safe healthcare delivery has taken center stage. And the importance of human factors and ergonomics in achieving this goal can't be ignored. Underlining the utility of research in achieving effective design, Advances in Human Aspects of Healthcare discusses how human factors and ergonomics principles can be applied to improve quality, safety, efficiency, and effectiveness in patient care. Topics include the design of work environments to improve satisfaction and well-being of patients, healthcare providers, and professionals. The book explores new approaches for improving healthcare devices such as portable ultrasound systems, better work design, and effective communications and systems support. It also examines healthcare informatics for the public and usability for patient users, building on results from usability studies for medical personnel. Several chapters explore quality and safetTable of ContentsSection I. Assessing Ergonomic Characteristics in Biomedical Technologies, Section II. Communications, Systems Support and Healthcare Informatics, Section III. How to Improve Quality of Ergonomics in Healthcare, Section IV. Physical Aspects and Risk Factors for Patients and Caregivers, Section V. Patient Care, Patient Safety and Medical Error, Section VI. Medical User Centered Design, Section VII. Human Modeling and Patient Users of Medical Devices, Section VIII. Measures and Validation in Healthcare, Section IX. Medical Devices and Special Populations, Section X. Collaboration and Learning in Healthcare Systems, Section XI. Organizational Aspects in Healthcare, Index of Authors

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Book SynopsisIf there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary manufacturing systems. Topics include: Adoption of health information technology (HIT) Aging society: the impact of age on traditional service system constructs Anthropology in service science Applying service design techniques to healthcare Co-creating value Cognitive systems modeling of service systems Context-related service: the human aspect of serTable of ContentsSection I. Health ServicesService Process Visualization in Nursing-Care Service Using State Transition Model, H. Miwa, T. Fukuhara, and T. NishimuraSelf-Service for Personal Health Monitoring and Decisions, Z. Pasek and G. BacioiuA Study of the Productivity Enhancement in Medical Practice by the Introduction of a Handheld Tablet Computer, K. Yamada, S. Ishikawa, Y. Sakamoto, Y. Motomura, T. Nishimura, and T. SugiokaSection II. Service InnovationHuman-Centric Approach of Value Proposition in New Generation Digital Business, T. KitaValue Co-Creation in R&D, Y. Sawatani and T. ArimotoSocial Networks for Outsourcing and Developing a Firm's Creativity, M. Colurcio, M. Tregua, M. Melia, and A. CaridàCreativity and Learning in the Practices of Service Innovation, T. Russo Spena and C. MeleService Design to Evoke Users’ Enthusiasm - Proposal and Evaluation of a Museum Information Providing Service, M. Takahashi, Y. Yasuma, and M. NakanishiErgonomics at Home: Contribution to the Design of a Smart Home Lighting Service, G. Poizat, M. Fréjus, and Y. HaradjiDesigning a Mobile-Based Banking Service: The MOBSERV Project, A. Simões, S. Guerreiro, A. Ferreira, S. Rôla, and G. FreireSection III. Societal FactorsHuman Centered System Integration (HCSI): Case Study of Elderly Care Service Design, S. Basapur and K. SatoIntegrating Healthcare Service with Ambient Interactive Systems: Conceptual Framework, J. Sun, S. Basapur and K. SatoEntrusting the Reply of Satisfaction or Physical Condition for Services to Unconscious Responses Reflecting Activities of the Autonomic Nervous System, H. Okawai, K. Kato, and D. BayaThe Intelligent Space for the Elderly - Including Activity Detection, S. Tivatansakul, S. Tanupaprungsun, K. Areekijseree, T. Achalakul, K. H

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Book SynopsisAn examination of the various types of human-modeled technology, Advances in Applied Human Modeling and Simulation not only covers the type of models available, but how they can be applied to solve specific problems. These models provide a representation of some human aspects that can be inserted into simulations or virtual environments and facilitate prediction of safety, satisfaction, usability, performance, and sustainability.Topics include: Anthropometry and human functional data Biomechanics, occupational safety, comfort and discomfort Biometric authentications Driving safety and human performance Enhancing human capabilities through aids or training Fuzzy systems and neural computing Human behavior and risk assessment modeling Integrating software with humaTable of ContentsSection I: Human Model Fidelity and Sensitivity; Chapter 1: Human Modeling and Simulation with High Biofidelity; Chapter 2: Sensitivity Analysis of Achieving a Reach Task Considering Joint Angle and Link Length Variability; Chapter 3: Probabilistic and Simulation-Based Methods for Study of Slips, Trips, and Falls-State of the Art; Chapter 4: Helmet Risk Assesment for Top and Side Impact in Construction Sectors; Chapter 5: Stochastic Optimization Applications for Robotics and Human Modeling; Section II: Problem Solving Applications; Chapter 6: Service Management System Based on Computational Customer Models Using Large-scale Log Data of Chain Stores; Chapter 7: Development of Database on Daily Living Activities for Realistic Biomechanical Simulation; Chapter 8: Social System Design Using Models of Social and Human Mind Networks-CVCA, WCA and Bayesian Network Modeling; Chapter 9: Promotion of Social Participation among the Elderly based on Happiness Structure Analysis using the Extended ICF; Chapter 10: Barcode Scanning Data Acquisition Systems in Temporary Housing Area to Support Victim Community; Section III: Problem Solving Applications; Chapter 11: Analysis of the Effect of an Information Processing Task on Goal-directed Arm Movements; Chapter 12: Cognitive and Affective Modeling in Intelligent Virtual Humans for Training and Tutoring Applications; Chapter 13: Intelligent Agents and Serious Games for the Development of Contextual Sensitivity; Chapter 14: Outdoor A ugmented Reality for Adaptive Mental Model Support; Section IV: Human Surface Scan, Data Processing and Shape Modeling; Chapter 15: Topology Free Automated Landmark Detection; Chapter 16: Geometric Analysis of 3D Torso Scans for Personal Protection Applications; Chapter 17: Shape Description of the Human Body Based on Discrete Cosine Transform; Section V: Student Models in Adaptive Modern Instructional Settings; Chapter 18: Personalized Refresher Training Based on a Model of Competency Acquisition and Decay; Chapter 19: Modeling Student Arguments in Research Reports; Chapter 20: Modeling Student Behaviors in an Open-ended Learning Environment; Chapter 21: Detailed Modeling of Student Knowledge in a Simulation Context; Chapter 22: Framework for Instructional Technology; Section VI: Advances in Modeling for User Centered Design; Chapter 23: Assessment of Manikin Motions in IMMA; Chapter 24: The Use of Volumetric Projection in Digital Human Modelling Software for the Identification of Category N 3 Vehicle Blind Spots; Chapter 25: The Use of DHM Based Volumetric View Assessments in the Evaluation of Car A-Pillar Obscuration; Chapter 26: Using Ergonomic Criteria to Adaptively Define Test Manikins for Design Problems; Chapter 27: Automatic Fitting of a 3D Character to a Computer Manikin; Chapter 28: Comparison of Algorithms for Automatic Creation of Virtual Manikin Motions; Chapter 29: An Algorithm for Shoe- Last Bottom Flattening; Section VII: Validation for Human Interaction in Various Consumer, Ground Transport and Space Vehicle Applications; Chapter 30: Occupant Calibration and Validation Methods; Chapter 31: Model for Predicting the Performance of Planetary Suit Hip Bearing Designs; Chapter 32: Integration of Strength Models with Optimization-Based Posture Prediction; Chapter 33: Effects of Changes in Waist of Last on the High-heeled In-shoe Plantar Pressure Distribution; Chapter 34: Fingertips Deformation under Static Forces: Analysis and Experiments; Chapter 35: The Arch Analysis with 3D Foot Model Under Different Weight-loading; Chapter 36: Multi-Scale Human Modeling for Injury Prevention; Chapter 37: Comparative Ergonomic Evaluation of Spacesuit and Space Vehicle Design; Chapter 38: Evaluation of the Enlarging Method with Haptic Using Multi-touch Interface; Chapter 39: Reconstruction of Skin Surface Models for Individual Subjects; Chapter 40: Effects of High Heel Shape on Gait Dynamics and Comfort Perception; Section VIII: Cognitive and Social Aspects: Modeling, Monitoring, Decision and Response; Chapter 41: Affective LED Lighting Color Schemes Based on Product Type; Chapter 42: Human Activity and Social Simulation; Chapter 43: Effects of the Order of Contents in the Voice Guidance When Operating Machine; Chapter 44: Framing the Socio-cultural Context to Aid Course of Action Generation for Counterinsurgency; Chapter 45: The vmStrat Domain Specific Language; Chapter 46: Decision Support System for Generating Optimal Sized and Shaped Tool Handles; Chapter 47: Ergonomic Work Analysis Applied to Chemical Laboratories on an Oil and Gas Research Center; Chapter 48: Evaluation of the Map for the Evacuation in Disaster Using PDA Based on the Model of the Evacuation Behavior; Section IX: New Methods and Modeling in Future Applications; Chapter 49: Diagrammatic User Interfaces; Chapter 50: A Study on Effect of Coloration Balance on Operation Efficiency and Accuracy, based on Visual Attractiveness of Color; Chapter 51: The Integration of Ethnography and Movement Analysis in Disabled Workplace Development; Chapter 52: Multi-Source Community Pulse Dashboard; Chapter 53: Development of a 3-D Kinematic Model for Analysis of Ergonomic Risk for Rotator Cuff Injury in Aircraft Mechanics; Chapter 54: Analysis of a Procedural System for Automatic Scenario Generation; Chapter 55: Motion Synthesizer Platform for Moving Manikins; Chapter 56: Human Engineering Modeling and Performance: Capturing Humans and Opportunities

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Book SynopsisWith an estimated 3.3 billion ionizing radiation imaging examinations performed worldwide each year, the growing use of x-ray-based diagnostic procedures raises concerns about long-term health risks, especially cancer. In addition, rapid growth in the number of nuclear power plants around the world increases the risk of a nuclear accident similar to that of Fukushima, Japan. Add to this, exposure to non-ionizing radiation from prolonged cell phone use, proton radiation from solar flares, and potential nuclear conflict or a dirty bomb attack, and the need to expand our repertoire of radiation prevention and mitigation strategies becomes increasingly urgent. Radiation Injury Prevention and Mitigation in Humans identifies and examines physical protection strategies as well as non-toxic, cost-effective biological protection strategies. This includes agents thatwhen administered orally before and/or after irradiation exposurescould be effective in preventinTable of ContentsPhysics of Nuclear Bombs and Nuclear Reactors. Acute Damage by Irradiation with High Doses of Ionizing Radiation in Humans. Long-Term Damages among Survivors of High Doses of Ionizing Radiation. Prevention and Mitigation of Acute Damage Produced by High Doses of Ionizing Radiation. Prevention and Mitigation of Long-Term Damages among Survivors of High Doses of Ionizing Radiation. Health Risks of Low Doses of Ionizing Radiation (Diagnostic Radiation. Prevention and Mitigation of Damages after Low Doses of Ionizing Radiation. Health Risks of Non-Ionizing Radiation (UV Light and Electromagnetic Radiation). Prevention and Mitigation of Damages after Exposure to Non-Ionizing Radiation. Implementation Plan for Non-Toxic and Cost-Effective Radioprotective and Radiomitigating Agents.

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Book SynopsisFor the past several decades, systems engineering has grown rapidly in its scope and application and shown significant benefits for the design of large, complex systems. However, current systems engineering textbooks are either too technical or at a high conceptual level. Written by an expert with more than ten years of teaching experience, Systems Engineering: Design Principles and Models not only gives students exposure to the concepts of systems and systems engineering, but also provides enough technical expertise for them to immediately use and apply what they learn. The book covers systems and systems engineering, systems methods, models, and analytical techniques as well as systems management and control methods. It discusses systems concepts, emphasizing system life cycle, and includes coverage of systems design processes and the major activities involved. It offers hands-on exercises after each chapter, giving students a solid understanding of system requiremenTrade Review"… if you have this book you don’t really need to consult other resources unless you want to go into depth on a particular subject. This is a great reference book."—Dr. John E. Deaton, Florida Institute of Technology"…good hands-on reading material to the domain of systems engineering. It is also very good to be used as a textbook."—Wei Zhang, Tsinghua UniversityTable of ContentsIntroduction to Systems. Systems Design Processes. Systems Requirements Analysis. System Technical Performance Measure. Reviews of Systems Design Methods and Models. Systems Test and Evaluation. Systems Control and Management. Workplace Ethics.

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Book SynopsisA Complete Toolbox of Theories and TechniquesThe second edition of a bestseller, Handbook of Virtual Environments: Design, Implementation, and Applications presents systematic and extensive coverage of the primary areas of research and development within VE technology. It brings together a comprehensive set of contributed articles that address the principles required to define system requirements and design, build, evaluate, implement, and manage the effective use of VE applications. The contributors provide critical insights and principles associated with their given areas of expertise to provide extensive scope and detail on VE technology and its applications.What's New in the Second Edition: Updated glossary of terms to promote common language throughout the community New chapters on olfactory perception, avatar control, motion sickness, and display design, as well as a whole host of new application areas Trade Review"A key attraction of this text is the diversity of chapter offerings that span a range of successful research and applications in academia, industry, defense, medicine, and education. A second aspect that is very important is the discussion and interplay of the science of learning and applications of virtual environments as well as the underpinning of theory and research in each chapter. I find this interplay to be very important regardless as a means of informing both science and practice along the way."—Dr Winston "Wink" Bennett, Jr., US Air Force Research Laboratory, Warfighter Readiness Research Division "A key attraction of this text is the diversity of chapter offerings that span a range of successful research and applications in academia, industry, defense, medicine, and education. A second aspect that is very important is the discussion and interplay of the science of learning and applications of virtual environments as well as the underpinning of theory and research in each chapter. I find this interplay to be very important regardless as a means of informing both science and practice along the way."—Dr Winston "Wink" Bennett, Jr., US Air Force Research Laboratory, Warfighter Readiness Research Division "… provides a comprehensive view of each of the elements impacting the design, implementation, and total cost of virtual environments. The list of authors features an all-star cast of simulation practioners rarely assembled for such purposes. The book is well organized and describes each of the antecedents of good design in a pragmatic way making it easy for novices or experts to easily find selected topics gain knowledge from reading."—Robert Sottilare, Ph.D., Simulationist & Adaptive Tutoring Scientist "… a comprehensive guide to the latest technology and ideas in the resurgent field of VE. The editors have brought together a distinguished list of expert contributors and covered a broad swath to provide a definitive guide of the current state-of-the-art for students and experts alike."—Scott S. Grigsby, Ph.D., Ball Aerospace and Technologies Corp Table of ContentsIntroduction. System Requirements. Design Approaches and Implementation Strategies. Health and Safety Issues. Evaluation. Selected Applications of Virtual Environments.

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Book SynopsisThis volume explores decision-making styles, including cooperative, collaborative, avoidant, competitive, and dominate that are commonly modified by the culture. Culture is not a stagnant phenomenon, and many variables need to be considered to accurately evaluation cultural differences in decision-making styles. Among many cultural factors, the individual (I culture) â collectivism (we culture) dimension is one of the most important influential factor to be considered when studying culture difference, including decision-making styles.Table of ContentsSection I: Multifarious Modeling Discussions 1 Stable versus flexible dynamic decision making across cultures: A growth mixture modeling approach 2 Creating the foundations for modeling irregular warfare 3 Granular ABM simulations for operational use: Forecasting and what-if experiments with models of Kandahar and Kunduz 4 Culture that works 5 Discovering entity characteristics and relationships through topic Modelling 6 A non-therapeutic, micro-worlds based, application of ACT (Acceptance and Commitment Therapy) to fostering cross-cultural Competence 7 What lies beneath: Forecast transparency to foster understanding and trust in forecast models 8 Combining social and environmental models Section II: Verification, Validation, and Assessment 9 Fundamentals in empirical validation of and analysis with social science models 10 Al-Qa'ida through a discursive lens 11 Countering the adversary 12 Interfacing and validating models of the US Army TRAC tactical war game 13 Multi-modeling and socio-cultural complexity: Reuse and validation 14 A V&V approach for complex models: A use case example 15 Multi-modeling and meta-modeling of human organizations 16 Verification as a form of validation: Deepening theory to broaden application of DOD protocols to the social sciences 17 Establishing bounds of responsible operational use of social science models via innovations in verification and validation 18 Contextual validation: Concept and application Section III: Language, Trust, and Culture 19 Improvements in the Jabari event coder 20 Effect of culture on search strategies 21 Using language to influencing another's decision 22 Assessing attitudes in unstructured text 23 Analysis of discourse for indications and warnings 24 Socio-linguistic factors and gender mapping across real and virtual world cultures 25 The language of distance perception: Cultural and linguistic implications in distance perception 26 Building trust in a counterinsurgency context Section IV: Social Media and Culture 27 Social networks, social media, social change 28 Identifying differences in cultural behavior in online groups 29 Inferring demographic attributes and extracting political discourse from Nigerian social media 30 The use of microworlds in the study of dynamic decision making across cultures 31 Speech and cultural recognition in a virtual experiential environment 32 Network discovery: Measuring cause and effect behind event and social networks 33 Cultural analytics through image features extraction and exploration Section V: Social Science and Culture 34 How the Obama Administration misconstrued the Arab Spring and repeated the errors of the Bush Doctrine 35 The crisis of the West, the challenge of technology, and the reaffirmation of political philosophy 36 American legal education and the Supreme Court in the 1920s 37 The philosophical foundations of the crisis of Western Civilization 38 A toolbox for countering extremist religious truths 39 From particles to people: Social, cultural and behavioral dynamics in insurgency, terrorism and beyond 40 What is cross-culture? 41 Socio-cultural modeling through decision-theoretic agents with theory of mind 42 Predictive societal indicators of radicalism – Forecasting political Violence 43 Population sentiment modeling in support of ISAF Joint Command 44 Semantic integration of socio-cultural knowledge for complex operations

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Book SynopsisWritten by experts with real-world experience in applying ergonomics methodology in a range of contexts, Evaluation of Human Work, Fourth Edition explores ergonomics and human factors from a doing it perspective. More than a cookbook of ergonomics methods, the book encourages students to think about which methods they should apply, when, and why. Now in its fourth edition, the editors have again brought together a team of world-renowned experts and created a forum for them to discuss and debate their most valued approaches.See What's New in the Fourth Edition: Significant change of authorship and content in each chapter Five new chapters covering inclusive design, situation awareness, neuroergonomics, ergonomics and quality, and standards in ergonomics design and evaluation Discussion of the idea of reflective practice and Ergonomics/Human Factors Examination of the systems perspective now prevalent in the field CoveTrade Review"From the first edition, this text was a ‘must have’; it still is. Ergonomics/human factors (E, HF) addresses real problems in the real world and its broad arsenal of methods and tools is one of the strengths of the field. …This fourth edition continues the same overall concept as the first, but has added a number of new chapters and updated all existing ones. As always, the chapter authors are experts in their area. The emphasis on being up-to-date and authoritative makes the book an essential source for anyone interested in the human –system design and interaction."—Professor Ann Williamson, University of New South Wales, Australia"… great book. If you liked the previous editions of the book, then you will like this new fourth edition even better. The late John Wilson and his colleague Sarah Sharples have done an amazing job in pulling a group of international experts that cover the range of human factors and ergonomics domains."—Pascale Carayon, University of Wisconsin-Madison "For most occupational health physicians, 'Evaluation of Human Work (Fourth Edition)' is likely to be a handy reference source for study or research due to the variety and complexity of the specialist areas discussed. For the trainee in occupational medicine or the experienced consultant, it will be an enlightening source of balanced material to give direction in problem-solving investigations. With its very reasonable price, it would be an asset to any occupational health office or clinic where there is a genuine interest in working practice." —Occupational Medicine, January 2016 "From the first edition, this text was a ‘must have’; it still is. Ergonomics/human factors (E, HF) addresses real problems in the real world and its broad arsenal of methods and tools is one of the strengths of the field. …This fourth edition continues the same overall concept as the first, but has added a number of new chapters and updated all existing ones. As always, the chapter authors are experts in their area. The emphasis on being up-to-date and authoritative makes the book an essential source for anyone interested in the human –system design and interaction."—Professor Ann Williamson, University of New South Wales, Australia"… great book. If you liked the previous editions of the book, then you will like this new fourth edition even better. The late john Wilson and his colleague Sarah Sharples have done an amazing job in pulling a group of international experts that cover the range of human factors and ergonomics domains."—Pascale Carayon, University of Wisconsin-Madison "For most occupational health physicians, 'Evaluation of Human Work (Fourth Edition)' is likely to be a handy reference source for study or research due to the variety and complexity of the specialist areas discussed. For the trainee in occupational medicine or the experienced consultant, it will be an enlightening source of balanced material to give direction in problem-solving investigations. With its very reasonable price, it would be an asset to any occupational health office or clinic where there is a genuine interest in working practice." —Occupational Medicine, January 2016 Table of ContentsMethods in the Understanding of Human Factors. Fundamental Approaches and Tools. Methods for Design of Work. Assessment of Impact of Work on Individuals. Assessment and Design of the Physical Workplace. Methods in Organisational/Social Human Factors. Implementation and Analysis of Human Factors. Conclusion.

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Book SynopsisThis succinct but absorbing book covers the main way stations on James Reason's 40-year journey in pursuit of the nature and varieties of human error. In it he presents an engrossing and very personal perspective, offering the reader exceptional insights, wisdom and wit as only James Reason can. The journey begins with a bizarre absent-minded action slip committed by Professor Reason in the early 1970s - putting cat food into the teapot - and continues up to the present day, conveying his unique perceptions into a variety of major accidents that have shaped his thinking about unsafe acts and latent conditions. A Life in Error charts the development of his seminal and hugely influential work from its original focus into individual cognitive psychology through the broadening of scope to embrace social, organizational and systemic issues. The voyage recounted is both hugely entertaining and educational, imparting a real sense of how James Reason's ground-breaking theories changed the waTrade Review’This book is an authoritative reminder of the journey to gain acceptance of human error as intrinsic to open systems operations as we enjoy it today, portrayed by the witty pen of one of its topmost trailblazers. I thoroughly enjoyed the book, and found the segment on organizational accidents a particular gem.’ Daniel E. Maurino, formerly Coordinator of the Flight Safety and Human Factors Study Programme, International Civil Aviation Organization (ICAO) ’A fascinating personal and intellectual journey showing the evolution of both James Reason’s personal approach and also the broader history of thinking on error and safety. He has a unique gift for making complex ideas accessible within an absorbing and lucid narrative. And all leavened with wonderful examples of human error and some great stories.’ Charles Vincent, Imperial College London, UK ’Reason’s new book is a master class on human error: a concise tour of his career explaining how mistakes can occur. It is a pleasure to accompany him while he presents his favourite and often funny accounts of fallibility, tempered with insights on the resulting risks and how they can be mitigated. Highly recommended as a taster text or a refresher course on error.’ Rhona Flin, University of Aberdeen, UK ’Each chapter of this book tells a story where Reason personally confronted a puzzle about accidents, human performance, or organizational decisions. Together the stories build a comprehensive picture of how safety is created but sometime undermined.’ David D. Woods, Ohio State University, USA ’In this delightful memoir, Jim Reason provides an amazingly comprehensive and understandable explanation of how and why individuals and organizations make mistakes and what to do about it. A valuable review for experts and a perfect introduction for beginners.’ Lucian Leape, Harvard University, USA ’This book is like a personal and intimate trip through the ideas that pioneered human error and industriTable of ContentsList of Figures, Foreword, Preface, Chapter 1 A Bizarre Beginning, Chapter 2 Plans, Actions and Consequences, Chapter 3 Three Performance Levels, Chapter 4 Absent-Minded Slips and Lapses, Chapter 5 Individual Differences, Chapter 6 A Courtroom Application of the SIML, Chapter 7 The Freudian Slip Revisited, Chapter 8 Planning Failures, Chapter 9 Violations, Chapter 10 Organizational Accidents, Chapter 11 Organizational Culture: Resisting Change, Chapter 12 Medical Error, Chapter 13 Disclosing Error, Chapter 14 Reviewing the Journey, Postscript, Index

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Book SynopsisResilience engineering has since 2004 attracted widespread interest from industry as well as academia. Practitioners from various fields, such as aviation and air traffic management, patient safety, off-shore exploration and production, have quickly realised the potential of resilience engineering and have became early adopters. The continued development of resilience engineering has focused on four abilities that are essential for resilience. These are the ability a) to respond to what happens, b) to monitor critical developments, c) to anticipate future threats and opportunities, and d) to learn from past experience - successes as well as failures. Working with the four abilities provides a structured way of analysing problems and issues, as well as of proposing practical solutions (concepts, tools, and methods). This book is divided into four main sections which describe issues relating to each of the four abilities. The chapters in each section emphasise practical ways of engineTrade Review'Although risk management has brought greater safety to socio-technical systems, a new approach is still strongly needed. Erik Hollnagel's excellent book offers the right approach; that resilient behaviour by people leads to stable systems. Those searching for a more profound understanding of system safety must read this book as it is a practical guide to this new approach.' Akinori Komatsubara, Waseda University, Japan 'With crises abounding, the concept of resilience is more relevant than ever. Manifold examples from a variety of high-risk industries provide insights into the four basic requirements for resilience: responding, monitoring, anticipating, and learning. Tools are presented that support the assessment of these requirements as well as their promotion, be it by training emergency management, handling fatigue of system operators, supporting preventive maintenance, providing better rules for managing conflicting goals, or improving incident reporting. The book, by Erik Hollnagel and his colleagues, will be a great resource for system designers and decision-makers in organizations in their endeavours to keep the uncertainties and complexities of our world at bay.' Gudela Grote, ETH Zürich, Switzerland 'Be prepared to be unprepared. How do you do that? By absorbing the evocative data, nuanced terminology, sustained guidance, and broad applications summarized here. Resilience is about more than engineering as becomes clear in these descriptions of the actual, critical, potential, and factual events that unfold when disturbances fall outside the operational envelope. Resilience engineering is a hot topic. Here is the one book that shows you why!' Karl E. Weick, University of Michigan, USA 'The book is very practical in the sense that only relevant and significant theories or frameworks are discussed followed by extensive descriptions of the situations on the field. Solution-seekers are the group of readers who will benefit the most from readinTable of ContentsContents: Prologue: the scope of resilience engineering, Erik Hollnagel; Part I Dealing with the Actual: Resilience and the ability to respond, Jean Pariès; Lessons from the Hudson, Jean Pariès; Coping with uncertainty. Resilient decisions in anaesthesia, Lucie Cuvelier and Pierre Falzon; Training organisational resilience in escalating situations, Johan Bergström, Nicklas Dahlström, Sidney Dekker and Kurt Petersen. Part II Dealing with the Critical: Monitoring - a critical ability in resilience engineering, John Wreathall; From flight time limitations to fatigue risk management systems - a way toward resilience, P. Cabon, S. Deharvengt, I. Berechet, J.Y. Grau, N. Maille and R. Mollard; Practices for noticing and dealing with the critical. A case study from maintenance of power plants, Elizabeth Lay; Cognitive strategies in emergency and abnormal situations training - implications for resilience in air traffic control, Stathis Malakis and Tom Kontogiannis. Part III Dealing with the Potential: Resilience and the ability to anticipate, David D. Woods; Basic patterns in how adaptive systems fail, David D. Woods and Matthieu Branlat; Measuring resilience in the planning of rail engineering work, P. Ferreira, J. R. Wilson, B. Ryan and S. Sharples; The art of balance: using upward resilience traits to deal with conflicting goals, Berit Tjørhom and Karina Aase; The importance of functional interdependencies in financial services systems, Gunilla A. Sundström and Erik Hollnagel. Part IV Dealing with the Factual: To learn or not to learn, that is the question, Erik Hollnagel; No facts, no glory, John Stoop; From myopic coordination to resilience in socio-technical systems. A case study in a hospital, Anne Sophie Nyssen; Requisites for successful incident reporting in resilient organisations, Alberto Pasquini, Simone Pozzi, Luca Save and Mark-Alexander Sujan; Is the aviation industry ready for resilience? Mapping human factors assumptions across the aviation sector, Kyl

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Book SynopsisAviation remains one of the most active and challenging domains for human factors and applied psychology. Since 1981, the biennial International Symposium on Aviation Psychology (ISAP) has been convened for the purposes of (a) presenting the latest research on human performance problems and opportunities within aviation systems, (b) envisioning design solutions that best utilize human capabilities for creating safe and efficient aviation systems, and (c) bringing together scientists, research sponsors, and operators in an effort to bridge the gap between research and application. Though rooted in the presentations of the 17th ISAP, held in 2013 in Dayton, Ohio, Advances in Aviation Psychology is not simply a collection of selected proceeding papers. Based upon the potential impact on emerging trends, current debates or enduring issues present in their work, select authors were invited to expand on their work following the benefit of interactions at the symposium. The invited authorsTrade Review"This collection of selected symposium papers provides a representative cross-section of the field of aviation psychology and gives readers a good sense of current issues, research progress, and continuing challenges. The keynote addresses provide insightful overviews of several critical topics, and the individual papers illustrate the various research approaches being taken, the power and limitations of those approaches, and the current state of knowledge for a wide range of topics." - Key Dismukes "The editors have created an exceptional selection of chapters ranging from state-of-the-art syntheses to data-driven empirical studies. The raw materials were provided by the 2013 Ohio Symposium on Aviation Psychology. Many conference proceedings lack coherence and consistency but this collection exceeds expectations. Beginning with a fascinating historical overview by the editors the papers cover a number of topical issues including NextGen, ecological interface design and selection and training. Leveson's chapter on system safety is a particular standout. Many of the authors are key figures in their areas and their chapters provide essential reading for anyone with an interest in aviation psychology and human factors. There is a notable geographical diversity of contributions with half-a-dozen chapters authored by European experts. This is far more than an ad hoc collection of conference presentations but is a well-thought out and carefully crafted guide to the latest developments in aviation psychology." - David O'Hare, University of Otago, New ZealandTable of ContentsPart I: Aviation Psychology; Chapter 1: Aviation Psychology: Optimizing Human and System Performance; Chapter 2: Applying Systems Thinking to Aviation Psychology; Chapter 3: An Earthbound Perspective on Orientation Illusions Experienced in Aerospace Flight; Part II: Next Generation Air Space and Air Traffic Control; Chapter 4: NASA NextGen Flight Deck Research: A Database of Research Areas and Results; Chapter 5: Flight Deck Models of Workload and Multitasking: An Overview of Validation; Chapter 6: Clarifying Cognitive Complexity and Controller Strategies in Disturbed Inbound Peak Air Traffic Control Operations; Chapter 7: Ecological Flight Deck Design—The World Behind the Glass; Chapter 8: Risk Perception in Ecological Information Systems; Part III: Pilot Factors for Air and Ground-based Operations; Chapter 9: Implications of Text Chat for Air Crew Communication and Coordination; Chapter 10: Human-centered Automation as Effective Work Design; Chapter 11: Enhancing Military Helicopter Pilot Assistant Systems Through Resource Adaptive Dialogue Management; Chapter 12: Individual Pilot Factors Predict Runway Incursion Outcomes; Part IV: Training and Selection; Chapter 13: Synthetic Task Environments and the Three-Body Problem 1; Chapter 14: Enhancing Management of Complex and Unforeseen Situations Among Pilots: New Trends in Cognitive-Adaptation Training; Chapter 15: Distribution of Attention as a Function of Time: A Different Approach to Measure a Specific Aspect of Situation Awareness

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Book SynopsisThis edited book concerns the real practice of human factors and ergonomics (HF/E), conveying the perspectives and experiences of practitioners and other stakeholders in a variety of industrial sectors, organisational settings and working contexts. The book blends literature on the nature of practice with diverse and eclectic reflections from experience in a range of contexts, from healthcare to agriculture. It explores what helps and what hinders the achievement of the core goals of HF/E: improved system performance and human wellbeing. The book should be of interest to current HF/E practitioners, future HF/E practitioners, allied practitioners, HF/E advocates and ambassadors, researchers, policy makers and regulators, and clients of HF/E services and products.Trade Review"For those who are already working in human factors and ergonomics this book is of major significance. Not only does it synthesise the diverse aspects of this complex issue, it genuinely adds new knowledge in conceptualising and mapping the human factors terrain in a way that provides insight and adds practical value. For those unfamiliar with the territory who may be both enticed and somewhat confused by the vocabulary, this book provides an accessible and balanced account of the subject, shining a bright light on a subject that is much misunderstood. Thirty-one chapters, authored by a tour de force of experts, provide the reader with a set of books within a book; in particular, as it explores human factors and ergonomics across different domains. For anyone who is interested in using their human factors qualifications in the healthcare domain, the book is worth buying simply for the chapter on human factors and ergonomics in healthcare by Ken Catchpole and Shelly Jeffcott.—Dr Suzette Woodward, NHS Litigation Authority, UK"I'll admit I'm slightly biased, as I wrote the Foreword. However, I agreed to write the Foreword because I believe this book fills a unique space. It's an insight into the real, and often messy and challenging world of human factors/ergonomics in practice. It's doesn't just contain small tantalising snippets from the real world, it contains thorough reviews and insight that each industry can learn from. Every industry is on a journey to be better and safer at what it does, each one is at a different stage of that journey and this book has been a great help to me in understanding "how we're doing" and what we could be doing next. An eye opener."—Martin Bromiley OBE, Airline Captain and Chair of Clinical Human Factors Group, UK"I liked this book. It fits well with much of my experience and earlier work for IEA on university EHF courses and on professional EHF competencies - I was chair of the IEA executive committee for ergonomics education and professional certification. It also contains some very useful insights that I can use for my undergraduate and postgraduate courses (example: comments about professional aspects of EHF, definitions and history of EFH). The chapters on specific industries will also be very useful introductions for some of my EHF research students. I would definitely use the book as a prescribed text for my 128.804 course: Ergonomics professional practice."— Stephen Legg, Massey University, New Zealand"The editor’s note the book focuses on the practise of HF/E as a craft (as distinct from the science/engineering sides), and there is much useful discussion on how HF/E practitioners can best organise themselves to be effective, personally and collectively.I’ve always found HF/E practitioners to be an unusually reflective bunch who always provide useful and sometimes profound insights into the nature of work. This book simply reinforces that experience."—SafeGuard, January/February Issue 2018"For those who are already working in human factors and ergonomics this book is of major significance. Not only does it synthesise the diverse aspects of this complex issue, it genuinely adds new knowledge in conceptualising and mapping the human factors terrain in a way that provides insight and adds practical value. For those unfamiliar with the territory who may be both enticed and somewhat confused by the vocabulary, this book provides an accessible and balanced account of the subject, shining a bright light on a subject that is much misunderstood. Thirty-one chapters, authored by a tour de force of experts, provide the reader with a set of books within a book; in particular, as it explores human factors and ergonomics across different domains. For anyone who is interested in using their human factors qualifications in the healthcare domain, the book is worth buying simply for the chapter on human factors and ergonomics in healthcare by Ken Catchpole and Shelly Jeffcott.—Dr Suzette Woodward, NHS Litigation Authority, UK"I'll admit I'm slightly biased, as I wrote the Foreword. However, I agreed to write the Foreword because I believe this book fills a unique space. It's an insight into the real, and often messy and challenging world of human factors/ergonomics in practice. It's doesn't just contain small tantalising snippets from the real world, it contains thorough reviews and insight that each industry can learn from. Every industry is on a journey to be better and safer at what it does, each one is at a different stage of that journey and this book has been a great help to me in understanding "how we're doing" and what we could be doing next. An eye opener."—Martin Bromiley OBE, Airline Captain and Chair of Clinical Human Factors Group, UK"I liked this book. It fits well with much of my experience and earlier work for IEA on university EHF courses and on professional EHF competencies - I was chair of the IEA executive committee for ergonomics education and professional certification. It also contains some very useful insights that I can use for my undergraduate and postgraduate courses (example: comments about professional aspects of EHF, definitions and history of EFH). The chapters on specific industries will also be very useful introductions for some of my EHF research students. I would definitely use the book as a prescribed text for my 128.804 course: Ergonomics professional practice."— Stephen Legg, Massey University, New Zealand"The editor’s note the book focuses on the practise of HF/E as a craft (as distinct from the science/engineering sides), and there is much useful discussion on how HF/E practitioners can best organise themselves to be effective, personally and collectively.I’ve always found HF/E practitioners to be an unusually reflective bunch who always provide useful and sometimes profound insights into the nature of work. This book simply reinforces that experience."—SafeGuard, January/February Issue 2018Table of ContentsIntroduction. Nature of the HF/E Profession Today. Ergonomics and Ergonomists’: Lessons for HF/E Practice from the Past and Present. The Nitty-Gritty of Human Factors. Human Factors and the Ethics of Explaining Failure. Human Factors and Ergonomics in the Media. HF/E Practitioner Roles. HF/E Practitioner Contexts. Integrating Research into Practice in HF/E. The Challenges of Practice-Oriented Research. HF/E Methods in Practice: The Right Tool for the Right Job. Becoming an HF/E Practitioner. HF/E Practice in Aviation: Assisting Human Performance in Aviation Operations. HF/E Practice in the Rail Industry: The Right Way, the Wrong Way and the Railway. HF/E Practice in the Oil & Gas Industry: Capital Projects and Human Capital. Human Factors in Healthcare. Challenges and Opportunities. HF/E Practice in the Nuclear Industry: Helping to Deliver Safety in a High-Hazard Industry. HF/E Practice in Military Aviation: On Time and on Target. HF/E in the Construction and Demolition Industry. HF/E Practice in Manufacturing: Integration in the Engineering Design Processes. HF/E Practice in user Experience: Demonstrating Value in a Fast-Growing Field. HF/E Practice for Consumer Product Design: Differentiating Products by Better Design. HF/E Practice in Web Engineering and Operations. HF/E Practice in Inclusive Design: making Accessibility Mainstream. HF/E Practice in Agriculture: The Challenges of Variety and Complexity. Selling ‘Ergonomic’ Products: Different Approaches for Different Applications. Human and Organisational Factors in Regulation: Views from a Former Regulator. Communicating with Decision Makers: Getting the Board on Board. Engaging Participants in Human Factors and Ergonomics. Writing as an HF/E Practitioner. Public and Social Media Engagement for HF/E Practitioners: Outreach, Research and Networking. Afterword.

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Book SynopsisManaging the Risks of Organizational Accidents introduced the notion of an 'organizational accident'. These are rare but often calamitous events that occur in complex technological systems operating in hazardous circumstances. They stand in sharp contrast to 'individual accidents' whose damaging consequences are limited to relatively few people or assets. Although they share some common causal factors, they mostly have quite different causal pathways. The frequency of individual accidents - usually lost-time injuries - does not predict the likelihood of an organizational accident. The book also elaborated upon the widely-cited Swiss Cheese Model. Organizational Accidents Revisited extends and develops these ideas using a standardized causal analysis of some 10 organizational accidents that have occurred in a variety of domains in the nearly 20 years that have passed since the original was published. These analyses provide the 'raw data' for the process of drilling down into the underlTable of ContentsIntroduction; Part 1: Refreshers; The "Anatomy’ of an Organizational Accident; Error-Enforcing Conditions; Part 2: Additions Science 1977; Safety Management Systems; Resident Pathogens; Ten Case Studies of Organizational Accidents; Foresight Training; Alternative Views; Retrospect and Prospect; Taking Stock; Heroic Recoveries

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Book SynopsisThe ways in which organizations make use of information available to them to make decisions and manage activity is an essential topic of investigation for human factors. When the information is uncertain, incomplete or subject to change, then decision making and activity management can become challenging. Under such circumstances, it has become commonplace to use the concept of sensemaking as the lens through which to view organizational behavior. This book offers a unique perspective on sensemaking through its consideration of the variety of ways in which Incident Response is managed by the Police. As an incident moves from the initial call handling to subsequent mobilization of response to first officer attending, a wide range of information is acquired, processed and shared, and the organization (and individuals who work within it) face challenges of making sense of the situation to which they are responding. Moving from routine incidents to large-scale emergencies, the authorTrade Review"This book is of most value to the individuals who seek to make sense of sensemaking as a social activity which transpires differently in varying contexts. The authors take the reader on the journey from individual sensemaking to a multi-agency, multi-level sensemaking; from routine and simplistic situations to high-risk, high-volatility, and high-uncertainty events. In conclusion, the reader will learn about possible solutions to enhance the performance of diverse teams, even in most stressful situations. In conclusion, it is my opinion that the authors have successfully reached their goal of introducing distributed cognition as a valid and intriguing member of the family of sensemaking theories. The principles of the theory promise to initiate further research into the phases of sensemaking, especially in the context of our rapidly changing world." —Olga Kozlova, Marquette University, USA Table of ContentsPreface. Introduction; Individual Sensemaking; Sensemaking with Artefacts; Collaborative Sensemaking; Command and Control in the UK Emergency Services; Sensemaking in Command and Control; Managing Routine Incidents; Distributed Cognition in Routine Incidents; Responding to Major Incidents; Distributed Cognition in Major Incidents; The Challenges of Interoperability; Sensemaking and Organisational Structure in Emergency Response; Common Operating Pictures; Discussion

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Book SynopsisResearching Patient Safety and Quality in Health Care: A Nordic Perspective is an anthology based on contributions from leading researchers on quality and safety in healthcare in the Nordic countries together with four internationally renowned patient safety authors. Research on patient safety and quality has been dominated by countries such as the USA, England, Canada, and Australia. This book addresses the current debates in research on patient safety and quality in healthcare from a Nordic perspective. What are the flavours of Nordic research within these topics? What does it add to the international research literature? This book illustrates the unique nature of researching patient safety and quality with the Nordic perspective as well as showcasing representative work. The book presents an overview of the status and evidence of international and Nordic research on quality and safety in healthcare. Four different perspectives are used to present the trends within the research fielTable of ContentsIntroduction. Status of Nordic Research on Patient Safety and Quality of Care. Section I Perspectives on Patient Safety and Quality in Healthcare. Patient-Centred Care in the Nordic Countries. Studying Patient Safety and Quality from Different Methodological Angles and Perspectives. What Is the Role of Theory in Research on Patient Safety and Quality Improvement?: Is There a Nordic Perspective to Theorising? Working in an Institutionally Layered System on Patient Safety and Quality. Section II Contemporary Nordic Research – Macro-Political Issues. Centralisation Efforts to Improve the Quality of Care and Reduce the Costs in Healthcare Systems. National Clinical Registries: Ten Years of Experience with Improving Quality of Care in Denmark. Side Effects of Overdoing It: Lessons from a Comprehensive Hospital Accreditation Programme. Section III Contemporary Nordic Research – Meso-Political Issues. A Multidisciplinary and Multiactor Approach to Falls Prevention: The RFPNetwork. Coordination of Discharge Practices for Elderly Patients in Light of a Norwegian Healthcare Reform. Leading Quality and Patient Safety Improvement in Norwegian Hospitals. Section IV Contemporary Nordic Research – Micro-Level Issues. Telecare in Home Healthcare Services: Implications for Quality and Safety. Coping with Complexity: Sensemaking in Specialised Home Care. Administration of Intravenous Medication: Process Variation across Hospital Wards. Appendix. Index.

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Book SynopsisDistributed Cognition and Reality puts theory into practice, as the first book to show how to apply the Perceptual Cycle Model in aviation decision making. Based on case studies, critical incident interviews and live observations in cockpits, the authors develop a new way to understand how pilots and crews make decisions. This book will be useful for practitioners involved in accident and incident investigations and decision-making training, researchers and students within the disciplines of Aviation, Human Factors, Ergonomics, Engineering, Computer Science, and Psychology.Dr Katherine L Plant is a New Frontiers Fellow in Human Factors Engineering at the University of Southampton in the UK. In 2014 she was awarded the Honourable Company of Air Pilots Prize for Aviation Safety Research. Professor Neville A Stanton holds the Chair in Human Factors Engineering at the University of Southampton in the UK. In 2007 The Royal Aeronautical Society awardeTrade ReviewThe perceptual-cycle model (PCM) is one of the few approaches that truly integrates humans, systems, and environments. Plant and Stanton's thorough and detailed explanation of PCM, along with its application to understanding pilot decision making in critical situations, is a tremendously valuable resource for researchers and practitioners in this field. This book will be indispensable for all of us in the field of aviation human factors.Professor Steven Landry, Purdue University, USAPlant and Stanton have produced a remarkable piece of work in the field of aeronautical decision making. As an expert in the field, I find the Perceptual Cycle Model is extremely interesting. This book will be a valuable reference for accident analysis in practice as well as offering new research directions in the field. Prof Guy André Boy, Florida Institute of Technology, USAThis book challenges existing cognitive explanations of decision making to look beyond individual models and consider the dynamic collaborations between crew members.This book provides an analytic framework for improving our understanding of the precursors to critical events.A key contribution is to demonstrate the practical utility of tools that have a strong theoretical foundation. Professor Chris Johnson, University of Glasgow, UKThis book deserves a large audience and the theory is applicable to much wider domains for investigating incidents in other safety-critical systems. It moves significantly beyond the state-of-the-art accounts of learning from (human) error and contains many stimulating ideas for future research and practice in cognitive systems. I can highly recommend this book to engineers, practitioners, and academics who work on improving the safety of complex socio-technical systems, both through their design and in training the human operators. Professor Max Mulder, Technical University Delft, The NetherlandsTable of ContentsIntroduction. Schema Theory: Past, Present, and Future. A Case Study of the Kegworth Plane Crash: Understanding Local Rationality with the Perceptual Cycle Model. A Pilot Study: Using the Perceptual Cycle Model and Critical Decision Method to Understand Decision-Making Processes in the Cockpit. Examining the Validity of Neisser’s Perceptual Cycle Model with Accounts from Critical Decision-Making in the Cockpit. The Development of a Perceptual Cycle Classification Scheme. The Schema World Action Research Method (SWARM) for Understanding Perceptual Cycle Processes. Team Perceptual Cycle Processes. Exploring Distributed Cognition in Search and Rescue Teams.

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Book SynopsisPre-Accident Investigations: Better Questions - An Applied Approach to Operational Learning challenges safety and reliability professionals to get better answers by asking better questions. A provocative examination of human performance and safety management, the book delivers a thought-provoking discourse about how we work, and defines a new approach to operational learning.This is not a book about traditional safety. This is a book about creating real safety in your organization. In order to predict incidents before they happen, an organization should first understand how their processes can result in failure. Instead of managing the outcomes, they must learn to manage and understand the processes used to create them.Ideal for use in safety, human performance, psychology, cognitive and decision making, systems engineering, and risk assessment areas, this book equips the safety professional with the tools, steps, and models of success needed to Trade Review"In his forward to the book, Professor Sidney Dekker says that questions such as "What rule was broken?" or "What should the consequences be?" are no longer good questions because they are short-sighted and elicit short-sighted answers. Ask better questions and you get the kind of answers that will actually help show the way forward. In this he echoes the aims of this thoroughly entertaining and thought provoking book."—The RoSPA OS&H Journal, October 2016 IssueTable of ContentsBetter Questions. I Hate, "You Can’t Fix Stupid!". To Ask Better Questions, First Understand and Stop Blame. Access Knowledge from the Field and the Floor. Not Knowing Is Powerful. There Is Good News. Why Learning Has Not Been Our First, Best Tool. A Learning Team Case Study. Why We Do Not Learn? Learning Teams. A Phased Approach to Learning Teams. When to Learn? Let It Marinate: Build in Time to Think. Change Happens! Shout from the Rooftop. A Learning Team Case Study. Conclusion: This Book Ends and Your Work Begins.

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Book SynopsisEnhancing Surgical Performance: A Primer in Non-Technical Skills explains why non-technical skills are vital for safe and effective performance in the operating theatre. The book provides a full account, with supporting empirical evidence, of the Non-Technical Skills for Surgeons (NOTSS) system and behavioural rating framework, which helps identify the key elements involved in successful operative surgery. The editors spent the last twelve years as part of the team developing and testing the NOTSS system and delivering presentations and workshops across the world. Readers will benefit by having, in one accessible handbook, a description of the NOTSS system and how it can be used for training, assessment, self-reflection and event analysis.The book also examines human error, performance limitations, and global safety initiatives in surgery. Because it encourages surgeons to reflect on their own performance and behaviour, it is suitable for surgeons in aTrade Review"Describes very well the process of thought, judgement, analysis and evaluation of risk by surgeons. It emphasises the role of the surgeon as a leader and setting up and maintenance of standards… This book explores a new dimension in the operating theatre environment. It is therefore a unique book." —(BMA Council Chair's Choice, chosen by Dr Mark Porter, BMA Medical Book Awards 2016)"I am in awe of the knowledge and deep understanding possessed [by the] … contributors of this very important complementary set of skills that not only should but must be embraced by all surgical teams …"—Bruce Barraclough, Former President, Royal Australasian College of Surgeons "It defines the types of decision making that surgeons make on a daily basis without necessarily being aware of how they reached those decisions. I believe having this insight will help improve performance."—Professor Sir Norman S. Williams, Past President, Royal College of Surgeons of England"Describes very well the process of thought, judgement, analysis and evaluation of risk by surgeons. It emphasises the role of the surgeon as a leader and setting up and maintenance of standards… This book explores a new dimension in the operating theatre environment. It is therefore a unique book." —(BMA Council Chair's Choice, chosen by Dr Mark Porter, BMA Medical Book Awards 2016)"I am in awe of the knowledge and deep understanding possessed [by the] … contributors of this very important complementary set of skills that not only should but must be embraced by all surgical teams …"—Bruce Barraclough, Former President, Royal Australasian College of Surgeons "It defines the types of decision making that surgeons make on a daily basis without necessarily being aware of how they reached those decisions. I believe having this insight will help improve performance."—Professor Sir Norman S. Williams, Past President, Royal College of Surgeons of EnglandTable of ContentsSurgical Performance: Recognition of the Challenge. Intraoperative Performance, Non‑Technical Skills and Surgical Safety. Human Factors: The Science Behind Non‑Technical Skills. Non-Technical Skills for Surgeons: The NOTSS Behaviour Marker System. Underpinning Concepts. Situation Awareness. Decision Making. Teamwork and Communication. Leadership. Performance-Shaping Factors. Implementation and Improvement. Training Methods For Non-Technical Skills. Assessing Non-Technical Skills in the Operating Room. What Next? Development of Non‑Technical Skills.

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Book SynopsisThis book discusses management decision-making under accident conditions as a vehicle to confirm the importance of clear decision-making guided by a systems approach on how an organization functions related to the role of managers, operators, and the operation of the plant. The book shows how to effectively assess the reliability of an organization particularly those organizations responsible for critical infrastructure.   The authors have used Stafford Beer's cybernetic model as a basis to model the behavior and reliability of such organizations.  A series of case studies are used to draw conclusions not only how training, experience, and education can improve the strategy and response of management to reduce the probability of an economic or social disaster, but also draw attention to the fact that managers need to be made aware of the consequences of their decisions. Poor management decisions made under stress conditions can lead to the collapse of an orTable of ContentsIntroduction to Nuclear and Other HROs Safety and Economic Risk Issues. Background. Cybernetic Organizational Model: Beer’s Viable Systems Model (VSM). Introduction to Probability Risk Assessment (PRA). Case Studies of Accidents for Different Industries. Review of NRC Records on Normal, Abnormal and Accident Situations. Lessons Learned: Each of the Above Series of Accidents/Situations is Reviewed from the Point of View of Decisions Taken, by whom and When and then Related to VSM Structure. Interpretation of Beer’s Model as far as Failure in Individual Pathways between Functions Leading; Errors of Decision Making, Communication, Actions at Various Levels Within an Organization. Psychological Differences between Manager and Operators and Impact on Accident Control and Mitigation. Discussion of Simulation Techniques to Improve Training of Both Front-line Operators and Management. Approaches to Preparing Organizations to Combat Accidents. References. Appendices.

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Book SynopsisAn Insightful Guide to Avoiding Offshore Oil- and Gas-Industry Disaster Designing, constructing, operating, and maintaining offshore oil and gas industry equipment and systems can sometimes result in accidents, injuries, and other serious problems. Safety and Reliability in the Oil and Gas Industry: A Practical Approach focuses on oil and gas industry equipment reliability, offers useful and up-to-date information on the subject, and covers in a single volume the most common safety and reliability engineering issues in the oil and gas industry. The book introduces the latest developments in the area, and provides relevant methods and approaches. It also presents important aspects of various case studies on major accidents in the oil and gas industry, and considers human factors that contribute to accidents and fatalities in the area of oil and gas.Additionally, this book describes: Trade Review"… one of a kind book… The author took meticulous care in translating the most complex and difficult concepts in safety and reliability engineering and provided a simple, easy to use step-by-step approach."—Dr. Subramanyam Naidu Rayapati, Agile CloudTech, LLC, Austin, Texas, USA"This book leaves no stone unturned as a reference to the safety engineer/professional working in the field. Many of the sites are referenced, which makes it easy for those who desire more information to find it."—Paul E. West, Safety Manager/College Professor, Navarro College, Corsicana, Texas, USA"Assists in developing and designing better engineering systems in the oil and gas industry … Provides case studies of oil tanker spill-related accidents and oil tanker spill analysis … well organized and presented."—Dr. Kouorush Jenab, Embry-Riddle Aeronautical University, Daytona Beach, Florida, USA"The book covers important issues related to reliability and safety analysis in oil and gas industry. There are many examples, illustrations…and interesting case studies."—Janusz Sosnowski, Institute of Computer Science, Warsaw University of Technology, Poland Table of ContentsIntroduction. Basic Mathematical Concepts. Safety and Reliability Basics. Methods for Performing Safety and Reliability Analyses in the Oil and Gas Industry. Safety in Offshore Oil and Gas Industry. Case Studies of Oil Tanker Spill-Related Accidents and Oil Tanker Spill Analysis. Human Factors Contribution to Accidents in the Oil and Gas Industry and Fatalities in the Industry. Case Studies of Maintenance Influence on Major Accidents in Oil and Gas Industry and Safety Instrumented Systems and Their Spurious Activation in Oil and Gas Industry. Oil and Gas Industry Accident Data and Accident Data Analysis. Oil and Gas Industry Equipment Reliability. Mathematical Models for Performing Safety and Reliability Analyses in Oil and Gas Industry. Appendix.

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Book SynopsisUsing the authors many years of experience in emergency services and his skills as a hazardous materials consultant, prepares the first responder to handle everything from re-establishing control and on-scene triage to investigating the crime. Including information on pre-incident and avoidance tactics, the author also discusses monitoring and detection techniques, protective equipment and decontamination, and an extensive list of resource organizations and training opportunities. This up-to-date 3rd edition is written to provide concise information for emergency responders who might be called upon to confront explosive, chemical, nuclear, biological, or incendiary acts of terrorism. Trade Review"Robert Burke’s book is an eye opener; Terrorism is real and we are not immune from any form of Terrorist Activities.Robert Burke addresses the real true problem in domestic Terrorism and Global Terrorism. "Fear is winner" when any type of terror attack occurs. No matter how we may be prepared the Terrorist have been scouting our weakness constantly. "Thus we have become weaken from all dimensions" We must hold our resolve from our previous lesson in order to prevail in the future from Terrorism."— William (BJ) Jetter, University of Cincinnati, Greater Cincinnati Hazardous Material Unit. Duty Officer, USA"This is a terrific resource for any emergency responder from a small-town volunteer to a large city professional who may be called upon to respond to a WMD event. For those with little to no hazardous materials training it is an exhaustive work. For those trained in CBRNE is it a thorough review. A text that can and should be referred to often. It is a very useful tool."— Michael F. Roeshman, Deputy Chief/HazMat Chief, Philadelphia Fire Department (Retired), PATable of Contents1. Introduction 2. History of terrorism 3. Foiled terrorist plots: Successes in terrorism prevention 4. Evolution of terrorism and terrorist groups 5. Active shooter 6. Explosive terrorism characteristics of explosives and explosions 7. Improvised explosive devices and suicide bombers 8. Chemical terrorist agents 9. Biological terrorist agents 10. Nuclear terrorism 11. Incendiary terrorism 12. Monitoring and detection equipment for terrorist agents 13. Personal protective equipment (PPE) and decontamination for terrorist agents 14. Response to acts of terrorism 15. Terrorism resources and response training 16. Future of terrorism

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Book SynopsisBiomechanics applies the laws and techniques of mechanics in the study of biological systems and related phenomena. Biomechanics uses mathematical and computational tools such as model construction of musclo-skeletal system, body fluid circulation, to aid medical diagnosis, therapeutics and surgery planning, designing of prostheses and implants or in tissue engineering. Present book targets specific topics pertaining to the biomechanics of soft tissues. Subjects addressed includes solids and multi-species mixtures as open systems: a continuum mechanics perspective; electro-chemo-mechanical couplings: tissues with a fixed electric charge and growth of biological tissues.Table of ContentsBiomechanical topics in soft tissues. Solids and multi-species mixtures as open systems: a continuum mechanics perspective. Elements of continuum mechanics. Thermodynamic properties of fluids. Multi-species mixtures as thermodynamically open systems. Anisotropic and conewise elasticity. Hyperelasticity, a purely mechanical point of view. Poroelasticity with a single porosity. Viscoelasticity and poro-viscoelasticity. Thermoelasticity and thermo-poroelasticity. Transfers of mass, momentum and energy. Waves in thermoelastic solids and saturated porous media. Electro-chemo-mechanical couplings : tissues with a fixed electric charge. Directional averaging and mechanical properties of fiber-reinforced tissues. Electro-chemo-mechanical couplings. Chemo-mechanical couplings in articular cartilages. Passive transport in the interstitium and circulation: basics. Coupled transportsin tissues endowed with a fixed electric charge. Effects of pH on the transport and mechanical properties of articular cartilages. Finite element analysis of electro-chemo-mechanical couplings. Two lamellar tissues: cornea and annulus fibrosus. Active transport. Growth of biological tissues. Tissue Engineering: overview of biochemical data and mechanical modeling. Growth of soft tissues. Kinematics, formulation and examples. Elastic-growing solids. Thermodynamically consistent growth laws. Elastic-growing mixtures. Solid tumors: biochemical overview and mechanical modeling. Units and physical constants. Bibliography

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Book SynopsisThis book brings several original contributions to research and practical applications in the field of mass customization from the designer, manufacturer, and customer perspectives respectively. It presents advancements in product design for mass customization, design of assembly and supply chain processes, variety induced complexity models, complexity management, marketing tools, information systems to support decision-making, and critical success factors of this manufacturing and marketing strategy.. A special focus of interest is also on the use of product configurators in practice and sustainability assessment for mass customization strategy. The aim is to disseminate current developments and approaches for further theoretical investigation and practical applications of mass customized manufacturing systems.Table of ContentsAn Introduction to Mass Customized Manufacturing. Designing Assembly Lines for Mass Customization Production Systems. Role of Information Systems in Mass Customization.Complexity Issues in Mass Customized Manufacturing. Modelling of Assembly Supply Chain Structures. Variety-Induced Complexity Metrics. Product Variety Management Assuming Product Configuration Conflicts. Product Configuration for Order Acquisition and Fulfilment. Shoes Configurators: a Comparative Analysis of Capabilities and Benefits. Empirical Investigation on Implications of Configurator Applications for Mass Customization. Sustainability Assessments for Mass Customization Supply Chains. Sustainability Issues in Mass Customized Manufacturing.

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Book SynopsisCurrently people deal with various entities (such as hardware, software, buildings, spaces, communities and other people), to meet specific goals while going about their everyday activities in work and leisure environments. These entities have become more and more complex and incorporate functions that hitherto had never been allocated such as automation, use in virtual environments, connectivity, personalization, mobility and friendliness. This book contributes to the analysis of human-system interactions from the perspective of ergonomics, regardless of how simple or complex they are, while incorporating the needs of users and workers in a healthy safe, efficient and enjoyable manner.This book provides a comprehensive review of the state of the art of current ergonomic in design methods and techniques that are being applied to products, machinery, equipment, workstations and systems while taking new technologies and their applications into consideration. <Table of ContentsTheoretical Issues. Multimodal Information Transfer by Means of Adaptive Controlling Torques during Primary and Secondary Task. Time Structure Analysis in Ergonomic Design with Cognitive and Manual Components of Work. From Vision Science to Design Practice. Bridging Fashion Design and Color Effects – the ColorErg. Communication Efficiency and Inclusiveness in the Corporate Visual Identity. Aspects of the Usability Assessment in the Multicultural Approach. Ergonomic and Wayfinding Design: Principles, Standards and Visual Code. Boundaries of Human Factors and Sustainability in Architecture. The Virtual Reality Devices Applied to Digital Games: a Literature Review. Human Characteristics in Design. Application of 3D Full Body Scanner in Ergonomics. Biomechanics and Psychophysics of Manual Strength Design on Different Interfaces. Digital Hand Model for Grip Comfort Evaluation. Classroom Ergonomics: a Portuguese University Study. Methodological Issues. Designing User-Oriented Future Ship Bridges – An Approach for Radical Concept Design. Urban Furniture as an Ergonomic Factor, through a New Color Planning Methodology. Design Requirements for a Spectacle-type Device in Rapid Visual Referencing. Ergonomic Design Thinking – A Project Management model for Workplace Design. Development Tools for Intelligent Systems. Older Workers and Virtual Environments: Usability Evaluation of a Prototype for Safety Sign Research. Percept Walk: Promoting Perception Awareness on the Elderly with Low Vision. Design of Interfaces for Seniors in the Context of Health Care. Design Development. Human Body- Sleep System Interaction in Young Adult Residence: A Methodology and Tool for Measure and Evaluation of Interaction Patterns Using a Software iSEE with Observation of Postural Behaviors during Sleep. Applications of Haptic Devices and Virtual Reality in Consumer Products Usability Evaluation. Hazard Perception of 3D Household Pack-ages: A Study Using a Virtual Environment. Certain Ergonomic Considerations and Design Solutions Connected with the Safety and Comfort of City Buses. School Supplies Transportation System: an Ergonomic Approach between Two Distinct Realities. Improving Bus Travel through Inclusive Service Design. Enhancing Sustainability Embodying Human Factors in Building Design. Design Requirements for a Spectacle-type Device in Rapid Visual Referencing. Dressing Autonomy for Frozen Shoulder Users: Analysis of Five Different Tops.

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Book SynopsisThis book will address key organizational issues that must be considered and addressed when implementing Lean business practices. The book offers solutions for many of the challenges, provides a resource that leaders can use in addressing cultural and regulatory issues, provides means to address the associated people issues and the challenging task of knowledge retention and succession planning. Vignettes are used to illustrate and provide examples of potential issues and solutions that can be considered for resolving issues and a case study demonstrating ways to address the technical and people aspects of implementing Lean to ensure project success.Trade Review"This book discusses organizational issues that needs to be addressed when implementing Lean: it constitutes a valuable addition to the existing Lean Six Sigma literature, as it covers aspects, such as culture, leadership and regulatory issues, that are often not covered in details in other texts, that tend to give more space to the technical/tools aspects."— Alessandro Laureani, Strathclyde University, United Kingdom Table of ContentsLean Thinking Overview. The Lean Thinking Leadership Team. Lean Culture. Employee Engagement. Succession Planning Strategy. Talent Management and Retention Strategy. Employee Development and Training. Environment Safety & Health. Lean Implementation Case Study.

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