Doctor / patient relationship Books

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Book SynopsisTrade ReviewBravo Dr. Richard Klein for exposing the dangers patients face due to negligent hospital and physician care. -- Alfred DelBello, attorney and Former Yonkers mayor, Westchester County Executive, and New York State Lieutenant GovernorThis is a courageous expose of negligent practices in his own profession and serves as an important guide for people in need of medical care. -- Dee DelBello, CEO and Publisher, Westchester Business PublicationsDr. Kleins' book hits the nail on the head. The lack of quality care and the danger in many of our hospitals is a timely issue as our nation considers health care reform. It's important that everyone take control of their own health care and protect themselves against careless practitioners. His examples and advice on taking more control of one's own health care will go a long way to creating a better and safer system. -- Andrew J. Spano, County Executive, Westchester County, NYDr. Klein provides a practical and detailed analysis of what patients should know about the health care system, so they can become more informed health care consumers. -- William H. Frishman M.D., New York Medical College and Westchester Medical CenterThis passionate and smart book is by someone who both deeply understands how sick our health care system is and what the best remedies are to make it well. The state and country need more doctor-advocates like Richard Klein. -- Mark Green, president, Air America Media, and Former NYC Public AdvocateKlein is a practicing physician who has often testified as an expert witness in cases alleging medical malpractice. From his two perspectives, he offers an insightful look at all the things that can—and often do—go wrong in medicine, from doctors inducing infection to mix-ups in patient records and prescriptions....A very valuable resource, particularly as the nation considers overhauling the health-care system. * Booklist *With at least 100,000 hospital patients dying each year, associate professor and practicing internist Klein calls medical malpractice in the U.S. a “pandemic,” with mortality numbers comparable to “smoking, auto accidents, and pollution,” placing the U.S. behind most of Europe....Klein offers anecdotes and examples from his own career with internal and infectious medicine, as well as his experience as an expert witness in malpractice litigation, in this useful...resource. * Publishers Weekly *Klein writes in a breezy, conversational style and includes personal stories that make it easy to understand the types of medical errors under discussion. Patients will appreciate the useful advice, and those interested in health-care policy reform will find timely information, too. * Library Journal, Starred Review *Surviving Your Doctors: Why the Medical System is Dangerous to Your Health and How to Get Through it Alive describes details of various illnesses as well as what happens or can happen during an emergency room or doctor's office visit. There's plenty of information here that you won't find anywhere else. Dr. Klein tells us what we should know ahead of time and steps we should take to help insure the safety and health of our loved ones and ourselves.... This is a well written informative health book that should be on everyone's bookshelves. It might save your life. * Midwest Book Review *This book is a timely and much-needed guide to getting the best care possible out of a flawed system, offering patients a prescription for maneuvering their way through the healthcare maze.... From emergency rooms to pharmacies; from surgery to doctor's office, this book reveals how things really work, what medical workers really think and how to take back control of your health and the care you receive. * The Sunday Republican *The advice given to patients is appropriate….The central theme that patients need to do the work to keep themselves safe within the system deserves attention. * Family Medicine *Filled with real stories of medical mishaps, anecdotes and checklists, this book will walk readers through major areas of the medical world - from the doctor's office to the pharmacy, from the laboratory to the emergency room - giving them a clearer picture of how things really work, what health care workers really think, and how to take back control of your health and the care you receive. * Vicksburg Post *Table of ContentsIntroduction Part I: Everday Medical and Health Concerns Chapter 1. Taking Control of Your Healthcare: Or, the Wisdom of Second and Third Opinions Chapter 2. Insurance Companies: Organized Crime or Just Bad Policies? Chapter 3. An Apple A Day: And Other Things to Protect Your Health When Visiting the Doctor's Office Chapter 4. Does Your Kid Really Need That Shot?: Protecting Your Children in the System Chapter 5. The Pharmacy and Prescription Drugs: Or Beware, the Spoonful of Sugar That Helps the 'Bad Medicine' Go Down Chapter 6. Visiting the ER without Feeling Like a Bit Player on a TV Drama Part II: Major Diseases and Long-Term Issues Chapter 7. A Real Heart-to-Heart about Cardiac Care Chapter 8. How to Handle the Big C from A to Z Chapter 9. Baby Boom or Bust: How to Stroll through Maternity, Neonatal, and Fertiltiy Issues Chapter 10. You Give Me Fever: Infection and Communicable Diseases Chapter 11. How to Maintain Some Sanity in the Mental Health System Part III: The Hospital and Major Procedures Chapter 12. Hospital Out-Patient Visits and How to Make Sure that You Actually Get Out Chapter 13. Hosptial Stays: As Dangerous as a War Zone? Chapter 14. Medical Test and How to Avodi Becomding a Lab Rat Chapter 15. Major Surgeries: Or, How to Make Sure You Still Have a Leg to Stand on Afterward Part IV: The Future of Medicine Chapter 16. A Cure for the Medical System

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Book SynopsisWritten by internationally acknowledged experts in the customer and patient experience movement, Achieving Patient (aka Customer) Experience Excellence: Lessons From a Successful Cultural Transformation in a Hospital clearly outlines the principles and development phases of a great customer experience transformation. Using an engaging story, it allows readers to follow the journey of Community General, a healthcare organization that went from struggling to being nationally recognized for its performance and customer satisfaction success.Demonstrating how Community General was able to achieve its cultural transformation, the book presents valuable lessons learned that can be applied across a range of industries, including healthcare, telecom, and financial services. Each chapter begins with a case study that describes the experiences of the authorsthe director of customer experience design, the director of imaging services, a consultant, and a business psychoTable of ContentsThe Story—What Really Happened. Begin to Spark. Personalize to Motivate. Serve to Lead. Connect to Engage. Fail, then Account. Succeed, then Recognize. Inject Fun to Release Pressure. Measure to Coach. Action Program Spirit to Achieve Excellence. Get Help to Be Independent. Epilogue: One Year Later—Making It Stick Even When It Gets Sticky...

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Book SynopsisThis inspirational guide provides an innovative framework for understanding the consultation. It is concise, easy-to-read and highly accessible, presenting a simple and easily remembered non-linear diagram which facilitates the understanding of this richly complex process. Inspired by the work of Balint, it beautifully reflects the narrative of the consultation in its tone, with examples and anecdotes illustrating key concepts. It is highly effective as a primary teaching aid for undergraduate medical students, as a refresher for those in practice, an aide memoire to good consulting, a template for case analysis and reflection, and a diagnostic aid when consultations have gone wrong. The approach is recommended for all GP trainees, nurse practitioners and pharmacists where it has proven to be an immense help at all levels of experience and skill.Table of ContentsForeword. Preface. About the author. Part one: The synoptic view of the consultation. Introduction. The puzzle and the picture: introducing the synoptic view. The doctor. The patient. The illness. The patient's story of the illness: fractals. The patient's story of the illness: narrative. The patient's story of the illness: somatisation. The doctor's story of the illness. The doctor - patient relationship. The three golden questions. Working with children. The social context of the doctor. The social context of the illness. The social context of the patient. The authority of the consultation. Part two: Consultations that go wrong: using the synoptic view as a diagnostic aid. Introduction. Dysfunction: the doctor. Dysfunction: the patient. Dysfunction: the illness. Dysfunction: the patient's story of the illness. Dysfunction: the doctor's story of the illness. Dysfunction: the doctor-patient relationship. Dysfunction: the social context of the doctor. Dysfunction: the social context of the illness. Dysfunction: the social context of the patient. Part three: Personal reflections on other models of the consultation. Models of the consultation. References. Index.

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Book SynopsisFocusing on the importance of relationship-building, this handbook explains how to turn new clients into regulars and make your practice flourish.If you can create trust, loyalty and a sense of safety in new clients, they are more likely to commit to the further appointments needed to experience the healing you have to offer. This book considers how best to enhance the client's experience at every stage of the consultation through compassion and mindfulness. It is full of practical advice about everything from creating the right ambience in the therapy room to maintaining a positive attitude through self-reflection. This will be a valued support for students and professionals working in a wide range of complementary and alternative therapies, as well as art, music and drama therapists.Trade ReviewMost of us enter the therapeutic relationship with a qualification in use of specialized healing techniques, yet little or no idea about how to navigate either the psychological implications of the work, or indeed the hands-on business of setting up a practice. Jane Wood investigates with clarity, tackling issues theoretically, as well as giving personal development techniques to implement changes that should act from within to without. It seems to me that she has left few stones unturned. More importantly, she has given us a definitive self-help manual where one has certainly been needed. -- Misha Norland, homeopathic practitioner of 40 years' experience, teacher and authorThere is a lot in this book that practitioners from any modality will benefit from… It is very well written; professional but personal at the same time. I highly recommend it. -- Edward Obaidey, Acupuncture Practitioner, Edward Obaidey Acupuncture Clinic, Tokyo, JapanThe author, a retired homeopathic practitioner as well as a teacher, supervisor, and workshop facilitator understands the importance of the therapeutic relationship and the work is well referenced... It deserves, in my view to become a standard reference book for students as well as an essential "bible" for experienced practitioners... I strongly recommend this book to both the experienced and the inexperienced in the confident belief that both will have something to learn from it. -- The HomeopathTable of ContentsIntroduction. 1. The Power of Positive Thinking. 2. Before the Patient Arrives. 3. Relationship Models in the Consulting Room. 4. Safety and the Working Agreement. 5. Mindfulness. 6. Skills for Case Taking. 7. Reducing Your Prejudices and Limiting Beliefs. 8. Planning the Way Forward. 9. Setting and Maintaining Boundaries. 10. Solving Ethical Dilemmas. 11. Finishing the Session and Closure. 12. Self-Care for the Practitioner. 13. The Self-reflective Journal. Index.

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Book SynopsisWhat is it that really gets people better? With practical information on how to support clients' healing processes, this book helps practitioners across a wide range of physical and medical therapies, as well as psychotherapists, to improve their practice and get better at what they do.Getting to the core of true healing, Noah Karrasch explores the essentials of effective practice that apply across all healing modalities and expands on a four step formula based on these essentials: caring about patrons, providing a safe setting, communicating with clients, and encouraging their participation in their own healing. The book also discusses the practitioner's self-understanding and self-healing work as a vital part of becoming a better provider of health and healing, and Karrasch presents a model of communication focused on recognising which of four centers (head, heart, gut, or groin) both practitioners and their clients operate from to strengthen ties between healing partners.Revealing the fundamentals of effective practice drawn from a wide range of therapies, this book provides practical advice, as well as points of reflection, for all those seeking to deepen their therapeutic practice.Trade ReviewWhat an invigorating read! I can't tell you what a joy it is to see questions that have rumbled around silently inside me for years be addressed so clearly in this book. Questions that go to the heart of healing-what is it all really about? Why are we drawn to go into healing work-and how can we honestly explore our own motivations? -- Colleen Loehr, M.D., psychiatrist, Fulton (MO) State HospitalI have had the great fortune of experiencing treatment with Noah. His insights into the core of our problems offer the essence for healing at all levels. -- C. Norman Shealy, M.D., Ph.D., President, Holos Energy Medicine Education, founder of the American Holistic Medicine Association and author of 30 books on health issuesTable of ContentsPrologue. 1. The Basic Question: Am I Safe? 2. Why are We Sick? Alone, Afraid, Anxious; Demoralized or Dead. 3. Science vs Intuition. 4. Which Model of Healing? Any Model! 5. What Gets People Better? Caring; Creating Safety; Communicating; Cooperating. 6. Resolve or Release? 7. Physician, Heal Thyself: Embodiment. 8. Survival: Safety in All Its Forms. 9. Satisfaction Safety. 10. Self-Esteem Safety. 11. Purpose Safety. 12. Clarity Safety. 13. The Holy Whole Helper: Next Layer.

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Book SynopsisMassage, aromatherapy, reflexology and a variety of relaxation techniques are frequently used in hospices, supportive care settings and some hospitals. However, there are still gaps and limitations in the choices offered to patients. HEARTS (Hands-on, Empathy, Aromas, Relaxation, Textures, Sound) was devised to bridge this gap for complementary therapists, patients, carers and health care professionals. HEARTS can be used either on its own, or integrated with a conventional complementary therapy. It can also be used easily by health care workers (and carers) who are not qualified in any therapies. By discussing principles which may influence the effectiveness of touch and relaxation therapies, the book emphasises that there are 'easy' approaches that can be utilised when working with distressed and vulnerable patients.By developing an understanding of touch, aromas and the sound of the human voice, Combining Touch and Relaxation Skills for Cancer Care guides practitioners in helping their patients achieve a state of relaxation and calm as quickly and easily as possible.Trade ReviewWith this book, Ann has created a wonderful fusion of knowledge and narrative. She offers the reader a clear rationale as to why she incorporated each aspect of HEARTS into her practice. She leads us on a journey, showing the evolution of this precious technique, illustrating with case studies at every stage. Fantastic! -- Jacqui Stringer, Clinical Lead for Tissue Viability and Complementary Health & Wellbeing, Christie NHS TrustIn this book, Ann Carter masterly explains and illustrates the entire HEARTS process for professional users from a theoretical to a practical point of view. As HEARTS undoubtedly is a multisensorial technique much needed in these challenging times for the supportive care within the healthcare system, this is a must-read informative book for nurses and therapists working in cancer settings and palliative care. Excellent! -- Jonathan Benavides, Clinical aromatherapist, director Essentia Nobilis, HEARTS teacher, educator, counsellorThis is a helpful book for anyone who is dealing with cancer patients or the chronically ill who would like to give them some gentle touch therapy to alleviate pain and to nurture the emotions and spirits of the receiver. In fact it would be very pleasant for anyone to receive or to give. I hope HEARTS will contribute to more merit being given to touch therapy in general. -- Rachel Nicolle FwSS * Shiatsu Health Point *

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Book SynopsisThis highly practical, user-friendly guide is based on a broad definition of relational empathy in the clinical context. With a clear focus on understanding the patient's situation, perspective and feelings, and communicating and acting on that understanding in beneficial way, the book establishes the flexible, person-centred CARE Approach. Connecting, Assessing, Responding and Empowering are the four interacting components of the CARE Approach, a flexible framework which has been specifically developed to help practitioners reflect on, practice, maintain and improve their communication skills and to use these skills effectively in helping empower and enable the patient. It is not rigid or prescriptive, rather it provides a broad set of guiding principles depending on the situation and circumstance.Table of ContentsAbout the authors. Acknowledgements. Introduction. Welcome to the care approach. What is the care approach? Structure of the learning tool. Additional information. Module 1: What you bring to the encounter. Module 2: Connecting. Module 3: Assessing. Module 4: Responding. Module 5: Empowering. Module 6: Putting it all together. Module 7: The care approach with colleagues and in teams. Module 8: Facilitating the care approach. References. Appendix 1: The care measure. Appendix 2: Person-centredness. Appendix 3: Background to film scenarios. Appendix 4: Background of the care approach. Appendix 5: Transcripts of audio recordings from exercises. Appendix 6: Additional bibliography. Frequently asked questions. Further reading. The care approach worksheet. Possible answers.

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Book SynopsisEdmund D Pellegrino has played a central role in shaping the fields of bioethics and the philosophy of medicine. This volume offers a presentation of Pellegrino's thought and its development. Suitable for medical ethicists, students, scholars, and physicians, it offers insights into the emergence of a field and the work of one of its pioneers.Trade Review“This volume is composed of a selection from Dr. Pellegrino's corpus of writings on medical ethics. To date, these essays have been unavailable in one work. . . . This reader provides essays on philosophical foundations of medicine, the medical profession, physician-patient relationship, physician as moral agent, humanism and the Hippocratic tradition.” —Issues in Law & Medicine“Pellegrino believes bioethics should not be restricted to specific topics such as abortion, cloning, or physician-assisted suicide. In this collection of nineteen essays from across his career, Pellegrino describes the philosophical foundations of medicine and of the medical profession, the healing relationship, virtue and medical practice with the physician as moral agent, the humanities in medicine, and the Hippocratic tradition.” —Book News“This remarkable book summarizes Edmund Pellegrino's writings by extracting several meaningful essays from his voluminous bibliography. These point to the dearth of humanities requirements for medical training and highlight the poverty of ethical considerations in medical decision-making. . . . Agree or disagree, this book needs to be read by all physicians, especially those whose education was devoid of philosophy. The editors have done an excellent job of offering a sage's viewpoint in an accessible form.” —Journal of American Medical Association“Editors H. Tristam Engelhardt, Jr., and Fabrice Jotterand have carefully selected, organized, and interpreted the writings of Pellegrino, making them more accessible to students, scholars, physicians, and anyone generally interested in medical ethics. In almost a lecture style, the editors present an overview of each article, emphasizing the important developments in each, which will make this volume particularly useful as a teaching tool for a journal club or seminar course, or for anyone outside the field of bioethics looking for guidance on what to read.” —Quarterly Review of Biology

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Book SynopsisResponding to families’ questions and fears with compassion.Trade Review"[A]n elegant, articulate handbook for families of Alzheimer’s victims. It should be among the first that they read as they educate themselves regarding the often difficult, but potentially reinforcing, journey ahead. For professionals in geriatrics, gerontology, and Alzheimer’s disease diagnosis and treatment, the book will further extend their repertoire for the conversations that should take place and suggests who should be at the table from the beginning." -- Activities, Adaptation & Aging"This book does an excellent job of highlighting the tasks of a primary caregiver and differentiates between passive, active, cognitive, and behavioral caregiving. . . . I would recommend this volume for physicians, psychologists, social workers, psychotherapists, counselors, care managers, case workers, nurse practitioners, and staff at senior centers, senior care agencies, and long-term care facilities." -- Journal of Psychiatric Practice"[C]learly written, timely, useful…. Highly recommended." -- CHOICE"Dr. Santulli helps the clinician understand the family dynamics when one member of the family becomes ill with a life-changing illness such as Alzheimer’s. The clinician learns how to help the family cope, and pull together, and become a family of caregivers…. When the family truly understands their situation, knows what’s ahead for them, and has a clinician who understands their needs through all the stages of Alzheimer’s, everyone is better equipped to copy…. [W]ill help physicians and clinicians understand and become expert at coping and assisting families and loved ones as they face the crisis of Alzheimer’s." -- The Alzheimer’s Support blog"[A] powerful, top pick for any Alzheimer’s family and their friends, filled with keys to the assessment process and keys to coping both long-and short-term." -- Midwest Book Review"Santulli has beautifully captured the nature of families in all of their dynamic complexity, particularly when the disease of Alzheimer’s comes into their lives. There is a lot of practical information and wisdom in these pages from an experienced clinician. This book is essential reading for professionals of all backgrounds who help families face the inevitable challenges, as well as recognize the opportunities for growth and healing." -- Darby Morhardt, MSW, LCSW, Research Associate Professor and Director of Education, Cognitive Neurology and Alzheimer's Disease Center, Northwestern University Feinberg School of Medicine"Every family facing Alzheimer’s seeks a doctor who ‘gets it’—who has the capacity and willingness to become an expert on them. Dr. Santulli’s patient- and family-centered clinical expertise offers practical strategies to a broad range of health care professionals eager to offer genuinely helpful family-specific Alzheimer’s care." -- Lisa P. Gwyther, MSW, LCSW, Director, Duke Aging Center Family Support Program, and couthor of The Alzheimer’s Action Plan: A Family Guide

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Book SynopsisGus White grew up on the wrong side of the color line in Jim Crow Tennessee, then became the first black medical student at Stanford and a top surgeon at Harvard. Throughout his career he has witnessed unconscious bias against nonwhite patients. Seeing Patients shares these sobering stories and outlines concrete solutions to medical inequity.Trade ReviewWhite, noted professor of orthopedic surgery at Harvard University, addresses the pervasive but hidden problem of prejudice in medicine in this revealing book. He uses extensive research to show how subconscious stereotyping of Blacks, women, and other minorities influences the doctor–patient relationship and how many people, therefore, receive substandard treatment. -- Clarence Waldron * Jet *As vital to medicine as mapping the rhythm of the heart and the firing of the nerves is an understanding of the diversity of the human family. Gus White takes us on a marvelous personal journey that illuminates what it means to care for people of all races, religions, and cultures. The story of this man becomes the aspiration of all those who seek to minister not only to the body but also to the soul. -- Jerome Groopman, MD, author of How Doctors ThinkSeeing Patients is a powerful and extraordinarily important book. Dr. White uses his own experience to enable us to take a close look at the sensitive issue of bias in health care, and the damage it does. He knows from the inside how good people can be negatively affected by historical and cultural forces they are not even aware of. He acknowledges the magnitude and complexity of the problem, and encourages medical schools and physicians to work together to solve it. -- James P. Comer, MD, author of Leave No Child Behind: Preparing Today’s Youth for Tomorrow’s WorldGus White has written a tour de force—a compelling story about race, health and conquering inequality in medical care. Growing up in the segregated South, receiving medical training at all-white Stanford, caring for Americans and Vietnamese in Vietnam, Dr. White has a uniquely perceptive lens with which to see and understand unconscious bias in health care. He offers astute analysis and prescriptions for eliminating inequalities, and his journey is so absorbing that you will not be able to put this book down. -- Charles J. Ogletree, Jr., author of All Deliberate SpeedThis is first and foremost the immensely enjoyable story of Gus White’s astonishing life’s journey. With all his achievements, he has not lost sight of his roots. Recruiting minorities into medicine has been one of his life’s priorities, and he has been a leader in promoting cultural literacy in all physicians. Seeing Patients is both exciting and insightful. -- Alvin F. Poussaint, MD, Professor of Psychiatry, Harvard Medical SchoolThe intertwining journeys of both orthopaedics and civil and human rights are chronicled in Dr. White’s life and career. Despite the progress made in these areas, unequal medical treatment in this country still exists due to biases, stereotypes, generalizations, language differences, and cultural barriers. -- Steven L. Frick, MD * AAOS Now *White’s story—part autobiography, part call to action—is a compelling and often uncomfortable read about a hidden world where even the most compassionate and egalitarian caregivers often fail a basic command of the Hippocratic oath: to do no harm. -- Sean Silverthorne * Harvard Business School Alumni Bulletin *Armed by the unique perspective afforded by being both within the American medical establishment and an African American whose grit and talent put him there, highly respected Harvard Medical School professor White is a crystal-clear visionary. The best means to improve health care for all, he says, is for medical schools to produce physicians who are not only scientifically competent but also equally culturally competent… Part stirring autobiography, part reasoned apology for egalitarian health care, White’s book makes a powerful case. -- Donna Chavez * Booklist *White uses his unique insights to discuss health care disparities, making it timeless and a must-read book that has the power to change the way we see the world…As the coronavirus pandemic brings racial, economic, and health care disparities into stark focus, Seeing Patients impresses upon us the need to see each other as fellow humans. -- Mary E. Arthur * Anesthesia & Analgesia *In this autobiography, White, Harvard’s first African American department chief, writing with Chanoff, chronicles his experiences growing up in Tennessee and his professional journey through medical school. Along the way, readers are shown how racism has impacted and still affects African Americans and others in the medical profession and in the medical system in general. -- A. W. Klink * Library Journal *White grew up in Memphis during the Jim Crow era. Affected deeply by the blatant racial prejudice he encountered in the South, as a student in Ivy League universities, as a physician during the Vietnam War, and as an orthopedic surgeon, White offers a deeply personal account. Part autobiography, and part sociological treatise on issues including race, the book chronicles how White’s epiphany in Vietnam (‘When I came out of that carnage in Vietnam, I came out with an even stronger sense that in the final analysis we are all so much more similar than different’) led to his realization that ‘the persistent derogation of out-groups’ results in unequal treatment of many categories of people. This understanding inspired him to become an activist dedicated to increasing knowledge and awareness of diversity issues. A fascinating account of how White became a professor of medical education/orthopedic surgery and the first African American department chief at Harvard’s teaching hospital, this book explains such sociological principles as race, class, and in-group/out-group processes in clear, uncomplicated prose. His a very enjoyable account of the remarkable life of an individual who did what a lot of people say they want to do: make a difference. -- C. Apt * Choice *When White attended Stanford in the late ’50s he was one of four students of color. A recommendation letter written by a mentor then included ‘this is a pale, colored boy’ to avoid misunderstanding. Now White recounts his ground-breaking life in an engaging, matter-of-fact manner… A chance encounter with a woman who felt doctors judged her by her full-body tattoo led White to consider disparities in health care. Challenges exist on both sides of the stethoscope, White argues, noting that the uncertainty felt by many African-American patients over how they will be perceived also impacts the medical encounter; the burden for alleviating racial and other disparities (such as those based in age, gender, and sexual orientation) falls on the medical and educational communities. Accessible, thought-provoking, and valuable. * Publishers Weekly *Gus White is many things—trailblazing physician, gifted surgeon, and freedom fighter. Seeing Patients demonstrates to the world what his colleagues and friends already knew—that he is also a compelling storyteller. This powerful memoir weaves personal experience, scientific research, and even political theory to reveal how the enduring legacy of social inequality shapes America’s medical field. Perfect for medical practitioners and patients alike, Dr. White offers both diagnosis and prescription. -- Jonathan L. Walton, Plummer Professor of Christian Morals, Harvard University

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Book SynopsisThis book offers a practical, step-by-step guide to every phase of assessment and therapy, from the initial interview to follow-up treatments aimed at preventing relapse once formal treatment is over.Table of ContentsPrefacePreface to the First EditionIntroductionChapter 1. Multimodal Therapy: Basic Rationale and Method Chapter 2. Basic Concepts for the Practice of Multimodal TherapyChapter 3. The Initial ReviewChapter 4. The Multimodal Assessment-Therapy ConnectionChapter 5. Determining BASIC I.D. InteractionsChapter 6. The Deserted Island Fantasy TechniqueChapter 7. Relationship Factors and Client-Therapist CompatibilityChapter 8. The Selection of TechniquesChapter 9. Multimodal Marriage TherapyChapter 10. Multimodal Sex TherapyChapter 11. Multimodal Therapy in Special Situations: Working with Children, Groups, and the Severely DisturbedEpilogue: 1989Appendix 1. Multimodal Life History QuestionnaireAppendix 2. Glossary of Principal Techniques Appendix 3. Marital Satisfaction QuestionnaireAppendix 4. Structural Profile InventoryReferencesIndex

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Book SynopsisIn a new foreword to this edition of The Silent World of Doctor and Patient, Alexander Morgan Capron outlines the changes in medical ethics practice that have occurred since the book was first published in 1984, paying particular attention to the hotly debated issues of physician-assisted suicide and informed consent in managed care.Trade ReviewA remarkable book... Goes a long way towards ending the silence that ultimately dehumanizes both doctor and patient. Business Week What gives this book unusual power is Dr. Katz's understanding of the historical origins of doctors' silence and his perceptive analysis of the relationship between doctor and patient that has led to this silent state. Wall Street Journal Jay Katz's poetic manifesto... will no doubt long be noted as a milestone on the rehumanization effort. New England Journal of Medicine A thoughtful analysis of the doctor-patient relationship and informed consent: clearly a labor of love based on years in medicine, law, psychiatry, and psychoanalysis. New Physician As compelling and vital as it was when it appeared two decades ago. Tragically its critique of contemporary medicine still is right... A classic. It merits attention and discussion. -- Stanley J. Reiser, MD, MPA, PhD Journal of the American Medical Association A much-needed addition to the bioethical canon. -- Syd M. Johnson MetapsychologyTable of ContentsContents: Foreword to the Johns Hopkins Edition: The Once and Future Silent World, by Alexander Morgan Capron Preface and Acknowledgements Introduction Chapter I. Physicians and Patients: A History of Silence Chapter II. Physicians and Citizens: The Struggle for Freedom from Lay Control Chapter III. Judges, Physicians, and Patients: The Legal Doctrine of Informed Consent Chapter IV. Sharing Authority: The Willingness to Trust Chapter V. Respecting Autonomy: The Struggle over Rights and Capacities Chapter VI. Respecting Autonomy: The Obligation for Conversation Chapter VII. Acknowledging Uncertainty: The Confrontation of Knowledge and Ignorance Chapter VIII. The Abandonment of Patients: A Final Argument against Silence Appendix A. Code of Ethics of the American Medical Association (1847) Appendix B. American Medical Association Principles of Medical Ethics (1980)NotesIndex

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Book SynopsisThis book provides practical strategies for dentists to effectively and confidently communicate with many dental insurance issues, as well as with their patients and members of their staff. Providing real-world examples and sample letters, the book includes specific guidance on how to handle common communication scenarios to avoid being caught off-guard or unprepared. Leadership and Communication in Dentistrybegins with a unique section discussing communications with insurance companies, including negotiations, PPO contract issues, appeals letters, and more. It then includes chapters on communicating with patients, addressing how to listen to their concerns and motivate them, and staff, emphasizing how to be a better leader and institute office policies. The final section explores how dentists can use leadership and communication skills to improve their practice of dentistry. Provides concrete guidance on how dentists can confidently take the lead on conveTable of ContentsPreface vii Acknowledgments ix Section 1 Leadership and Success in Communication with Dental Insurance Companies 1 1 Understanding Insurance Companies 3 2 Insurance Negotiations 17 3 Preferred Provider Organization (PPO) Contractual Issues 23 4 Estimation of Benefits Problems 31 5 Appeals Letters 39 6 Leadership to Interface with Your Community 51 Section 2 Leadership, Communications, and Success for Your Practice 57 7 Listening 59 8 Patient Motivation 73 9 Leadership of Personnel 81 10 The Office Policy Manual 99 Section 3 Leadership, Communication, and Success for Your Self 119 11 Understanding Leadership 121 12 Your Self 133 Index 151

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Book SynopsisThe authors hope that their honest yet hopeful perspective will help all people with cancer and those who care about them.Trade ReviewAn authoritative manual of instructions... This book is highly recommended. -- M. G. Paregian Brief (at just 171 pages) but powerful, this straightforward book is both sobering and inspiring. Hopkins Medicine No matter how experienced a professional might be in dealing with patients with pancreatic cancer, it is refreshing to hear from the patient's perspective, reading how they navigate through the system before they land in our clinic and receive our care. Overall, I would recommend this book to all health professionals who care for patients with pancreatic cancer (both novice and seasoned), as well as those who are adjusting to a diagnosis of pancreatic cancer. -- Raymond Chan Cancer Forum This book is excellent. It is positive and compassionate... It would make a useful contribution to a library. Macmillan Cancer Support This book is a valuable source of intimate details about Pancreatic Disease and related problems... Highly recommended for the practicing instructions and frank discussions of personal and family preparation along with the current treatments that are available. M. G. ParegianTable of ContentsPreface1. The Gathering Clouds2. What Is Pancreatic Cancer and What Are Its Symptoms?3. The Fight Begins4. The Initial Treatment5. The Prospect of Death6. Balancing Hope and Truth7. Family and Friends8. Managing the Symptoms of Advanced Cancer9. A New Approach to Living10. Next Steps11. What We've Learned from Our ExperienceAppendix: Supplemental InformationNotesIndex

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Book SynopsisAn insider's guide to searching online, communicating with your physician, and maximizing your health from a doctor who works at Google. We've all been there. Late at night, staring into the glow of a phone trying to make sense of some health-related issue that we know nothing about. In Searching for Health, Dr. Kapil Parakh, with Anna Dirksen, brings to life knowledge he gained from working at Google and practicing medicine. Helping readers avoid common pitfalls, get the information they need, and partner effectively with their health team to figure out a path to good health together, the book distills decades of scientific research into a set of easy-to-follow tips. It also incorporates firsthand accounts of common challenges on the path to good health; an inside look at how doctors approach and assess health-related information; techniques that consumers can use to locate evidence-based information online, whether in blogs, social media postings, forums, or news stories; guidanceTable of ContentsHow to Use This BookPrologueChapter 1. The First Signs of IllnessChapter 2. Moving from Symptoms to a DiagnosisChapter 3. Meeting with Your Doctor about Your DiagnosisChapter 4. Receiving a DiagnosisChapter 5. Deciding on TreatmentChapter 6. MedicationsChapter 7. SurgeryChapter 8. Lifestyle Treatment OptionsChapter 9. Complementary and Alternative TreatmentsChapter 10. Making Tough DecisionsAfterwordNotesIndex

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Book SynopsisTable of ContentsPrefacePart I: Aging 101Chapter 1. It's Only Aging, Get a Grip! Chapter 2. What's Normal Aging? Or, 80 Isn't 60 Chapter 3. Better Living through Chemistry? Chapter 4. More or Less: What's Right for You When It Comes to Health Care Chapter 5. An Ounce of Prevention Part II: What Really Matters As You Grow OlderChapter 6. Mind MattersChapter 7. Energy CyclesChapter 8. Ups and DownsChapter 9. Balancing ActsChapter 10. Sleep CyclesChapter 11. Urine TroubleChapter 12. All Eyes and EarsChapter 13. Aches and Pains Chapter 14. Gut FeelingsChapter 15. Weighing InChapter 16. Sex TalkPart III: Difficult DecisionsChapter 17. Making Difficult DecisionsChapter 18. To Move or Not to Move Chapter 19. Do I Need to Stop Driving?Chapter 20. Who Will Speak for Me?Appendixes1. Personal Emergency Response Systems2. Assistive Devices3. Getting Ready to Meet with Your DoctorIndex

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Book SynopsisYour indispensable guide to taking charge of the second half of your life. From Dr. Rosanne M. Leipzig, a top doctor with more than 35 years of experience caring for older people, Honest Aging is an indispensable guide to the second half of life, describing what to expect physically, psychologically, functionally, and emotionally as you age. Leipzig, an expert in evidence-based geriatrics, highlights how 80-year-olds differ from 60-year-olds and why knowing this is important for your health. With candor, humor, and empathy, this book will provide you with the knowledge and practical advice to optimize aging. The book helps you recognize age-related changes in your body and mind and understand what's typical with aging and what's not; offers guidance for common health concerns, including problems with memory, energy, mood, sleep, incontinence, mobility and falls, hearing and vision, aches and pains, gastrointestinal problems, weight, and sex; shares advice on how to make decisions aTable of ContentsPrefacePart I: Aging 101Chapter 1. It's Only Aging, Get a Grip! Chapter 2. What's Normal Aging? Or, 80 Isn't 60 Chapter 3. Better Living through Chemistry? Chapter 4. More or Less: What's Right for You When It Comes to Health Care Chapter 5. An Ounce of Prevention Part II: What Really Matters As You Grow OlderChapter 6. Mind MattersChapter 7. Energy CyclesChapter 8. Ups and DownsChapter 9. Balancing ActsChapter 10. Sleep CyclesChapter 11. Urine TroubleChapter 12. All Eyes and EarsChapter 13. Aches and Pains Chapter 14. Gut FeelingsChapter 15. Weighing InChapter 16. Sex TalkPart III: Difficult DecisionsChapter 17. Making Difficult DecisionsChapter 18. To Move or Not to Move Chapter 19. Do I Need to Stop Driving?Chapter 20. Who Will Speak for Me?Appendixes1. Personal Emergency Response Systems2. Assistive Devices3. Getting Ready to Meet with Your DoctorIndex

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Book SynopsisUsing attachment theory, Maunder and Hunter provide a practical, clinically focused introduction to the influence of attachment styles on an individual's risk of disease and the effectiveness of their interactions with health care providers.Trade Review'This book is an excellent contribution to the literature on human attachment as it relates to health issues. Highly recommended.' -- M.C. Matteis Choice Magazine vol 53:10:2016 "Overall, this book is an engaging one that healthcare workers of all kinds will find interesting, informative and helpful. The rest of us, who sometimes are patients, will also find this book worthwhile, and in reading it may even recognize issues in ourselves and in those we know. " -- Keith Oatley The Literary Review of Canada, April, 2016 'Free from jargon, the text is easy to read, and each section provides several examples and a useful summary... The book could help healthcare workers to better meet their patients' needs and ultimately improve their health.' -- Angela Davis Nursing Standard February 2016 "This book is written to appeal to a wide clinical audience, including physicians, nurses and other care providers. The understanding this book promotes could go far in improving the care all clinicians offer to their patients." -- Barry Gilbert U of T Medicine Magazine, Winter 2015Table of ContentsIntroduction Section One: Vexing Health Care 1. What is Health Care? 2. Why Else Do We Get Sick? 3. Health Happens Between Us Summary of Part One Section Two: Attachment & Health Introduction to Section Two: What is Attachment? 4. Attachment Sculpts the Brain 5. All Grown Up and Still Attached 6. Feeling secure is Good For You 7. Depression 8. Attachment is a Response to Stress 9. Why Are So Many of Us Fat, Drunk, Stationary Smokers? 10. I Don't Know What You Have But I've Seen It Before and You Have It Bad 11. Trouble in the Patient-Provider Relationship Summary of Part Two Section Three: Relational Health Care Introduction to Section Three: Principles of Adaptation and Change 12. How Health Care Providers Can Adapt When Attachment Anxiety Interferes 13. How Health Care Providers Can Adapt When Attachment Avoidance Interferes 14. How Health Care Providers Can Adapt When Fearful Attachment Interferes 15. Changing the System 16. Becoming More Secure 17. Beyond Health Care Relationships: A Wider attachment Perspective on Health Afterword

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Book SynopsisLearn how to place communication and participation at the heart of evidence-based healthcare The Knowledgeable Patient: Communication and Participation in Health sits at the forefront of the challenging, changing 21st century landscape. The ''knowledgeable patient'' as an individual can take many forms: patient, family carer, consumer advocate, or member of the public interested in health issues. In each of these roles, knowledgeable patients interact with health professionals by asking questions about the evidence for treatment, seeking support, exchanging views, and contributing experiences and new ideas on how to improve the health system. Drawing from several research paradigms, The Knowledgeable Patient is an essential guide to a new era of complex healthcare. Integrating consumer stories and evidence from systematic reviews, it examines key communication and participation issues in a range of contexts, including: surgeTrade Review“Besides health professionals and users of health services, this book is an indispensable asset to healthcare librarians who endeavour to save the time of the reader by identifying systematic reviews and careful analysis of research studies on carefully selected themes. This Cochrane handbook will enrich the practice of all the partners in care and it needs to be widely available in clinicians’ practice rooms, college libraries and hospital wards.” (European Journal for Person Centered Healthcare, 23 January 2013) “I highly recommend this book to anyone with an interest in patient and public involvement within any health-related discipline.“ (Royal College of Pathologists, 2012) Table of ContentsList of contributors, vii Preface, ix Acknowledgements, xii Chapter 1 Does communication with consumers and carers need to improve? 1 Megan Prictor and Sophie Hill Chapter 2 A new conceptual framework for advancing evidence-informed communication and participation, 12 Sophie Hill and Mary Draper Chapter 3 Interventions for communication and participation: their purpose and practice, 27 Sophie Hill, Dianne B. Lowe and Rebecca E. Ryan Chapter 4 Identifying outcomes of importance to communication and participation, 40 Sophie Hill, Dianne B. Lowe and Joanne E. McKenzie Chapter 5 Communicating risk and risk statistics for preventing chronic disease, 54 Sophie Hill, Adrian G.K. Edwards and Dianne B. Lowe Chapter 6 What does participation mean? Reshaping our understanding of the meaning of surgery, 67 Sophie Hill and Jessica Kaufman Chapter 7 Disclosure: a case study of communication about medically acquired risk for a rare disease, 82 Rebecca E. Ryan, Jessica Kaufman and Sophie Hill Chapter 8 How I used a systematic review from The Cochrane Library, 94 Helen Dilkes, Jessica Kaufman and Sophie Hill Chapter 9 Evidence and resources for systems decision-making: improving the experience of health and treatment, 105 Dianne B. Lowe, Sophie Hill and Rebecca E. Ryan Chapter 10 Looking at online health information more critically, 115 John Kis-Rigo Chapter 11 Learning to communicate, 125 Megan Prictor, Simon Lewin, Brian McKinstry and Jessica Kaufman Chapter 12 Getting the most out of research: using what we know, 143 Dell Horey, Jessica Kaufman, Sophie Hill Chapter 13 Research agendas for knowledgeable patients, 151 Ruth Stewart and Sandy Oliver Chapter 14 Managing multiple health problems: is there evidence to support consumer-focused communication and participation? 161 Rebecca E. Ryan and Sophie Hill Chapter 15 Partners in care – an evidence-informed approach to improving communication with women in a hospital setting, 173 Sophie Hill, Maureen Johnson and Mary Draper Chapter 16 Building health-literate societies, 184 Sophie Hill, Dianne B. Lowe, Chaojie Liu and Nancy Santesso Chapter 17 Tools for building research capacity and knowledge transfer, 196 Helen Dilkes, Jessica Kaufman and Sophie Hill Chapter 18 Emerging technologies for health communication, 208 Yannis Pappas and Josip Car Index 218

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Book SynopsisCompassion draws physicians into medicine, but then they believe they must jettison that compassion to survive. Paradoxically, science has now shown that losing that compassion not only harms the patient, it also harms the doctor. How Doctors Care: The Science of Compassionate and Balanced Caring in Medicine explains what physicians and other clinicians can do to provide balanced and compassionate caring for patients without becoming emotionally detached or overwhelmed.The text provides a research-informed and non-sentimental description of physician/clinician compassion. Bringing together cutting-edge scientific research for practicing physicians and those in training, How Doctors Care provides the first full articulation of what constitutes optimal compassionate mental performance in the practice of medicine. It argues how maintaining this internal state is the key to physician resilience and fulfillment in a dysfunctional healthcare system. Rather than blaming clinicians for burnout, How Doctors Care argues that healthcare organizations must provide organizational protection and support to clinicians so that they are able to maintain the compassionate internal state they desire so much and that benefits patients the most.

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Book SynopsisWhat will you do… if colleagues covertly or overtly break protocols? if you need to give constructive feedback? if need to ask for help from these colleagues or seek alternative teachers? if you need to take the necessary time to follow protocols, but more experienced colleagues do not follow them or support you in your efforts? Explore all of the critical ways your ability to communicate successfully can positively impact not only nurse-client, nurse-family, and colleague-colleague relationships, but also your ability to make the work environment less stressful and to manage professional and personal challenges, even in a world still reeling from the impact of the pandemic. Step by step, you’ll build the essential communication skills you need, with an emphasis on developing the emotional intelligence necessary to speak assertively and listen respectfully in the high-stakes, high-pressure environments where nurses work.Five Stars!! Every nurse needs to read this!!!!!!!!“I was lacking in some essential communication skills and didn't know it until I read this book. It's easy to follow. I recommend this book to all of my coworkers. Highly recommend!!!”—Online Reviewer New! 4-color, contemporary design New! “Confident Voices: On Resilience” helps entry level nurses who are joining a workforce that is traumatized and/or burned out. Considers all aspects of communication, including emotional intelligence, group dynamics, organizational development, complex adaptive systems, and more. Focuses on self-awareness, self-esteem, and respect for others. Addresses real-world stressors, challenges, and workplace issues, bridging the gap between academia and professional nursing practice. Features case studies that use brief vignettes to explore a range of scenarios, followed by discussion questions. Table of Contents I.Developing Successful Nurse Communication 1.Communication and Behavior 2.Emotional Intelligence 3.Respectful and Effective Listening 4.Assertiveness II.Why Successful Nurse Communication is Critical 5.Patient Safety 6.Patient Experience 7.Respectful Workplaces 8.Managing Stress and Strategies for Self-Care III.Organizations and Successful Nurse Communication 9.Understanding Organizational Culture 10.Collaboration and Team Development 11.Complex Adaptive Systems 12.Change Agents, Quality Improvement, and the Learning Organization IV.Successful Nurse Communication in Action 13.Diversity, Inclusion, and Dignity 14.Health Information Technology and Digital Communication 15.Preparing for Leadership Epilogue: From Theory to Practice

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Book SynopsisInformed consent is the legal instrument that purports to protect an individual's autonomy and defends against medical arbitrariness. Informed Consent and Health highlights that possession of complete information about all relevant aspects of a proposed treatment is integral to the ability of a patient to make an informed choice. With patient choice at both legislative and judicial levels rising to greater levels of prominence, this timely book examines how the tensions between the rights of patients to make choices and the duties of doctors to provide health care are managed. This illuminating book investigates our evolving understanding of informed consent from a range of comparative and international perspectives, demonstrating the diversity of its interpretations around the world. Chapters offer a nuanced analysis of the problems that impede the understanding and implementation of the concept of informed consent and explore the contemporary challenges that continue to hinder both the patient and the medical community. Containing an in-depth discussion on this fundamental right, this thought-provoking book will be of value to academics and practitioners alike. Providing fascinating insight into new solutions and interpretations, this book will also prove a key resource for clinicians and health care workers. Contributors include: B. Buchner, S.C. Chima, I. Freckelton, R. Fretwell Wilson, N. Glover-Thomas, M. Hartlev, Y. Joly, V.G. Mammadov, G. Marrocco, Y.V. Pavlova, M. Pinkesz, S.I. Pospelova, V.L. Raposo, Y.D. Sergeyev, T. Vansweevelt, M.H. ZawatiTrade Review'Vansweevelt and Glover-Thomas have succeeded in providing a comprehensive picture of the principle of informed consent. This volume shows that despite many different levels of detail, and different interpretations, most countries have rooted the principle of informed consent within their national legislation.' --André den Exter, Erasmus University Rotterdam, the Netherlands'Consent to health care and treatment is a cornerstone of ethical medical practice and any exceptions must be carefully justified. But what exactly is informed consent? This timely book will be of invaluable assistance to practitioners, students and researchers from a range of disciplines, who are interested in understanding what the doctrine of informed consent means across countries with diverse legal systems. This book provides a useful, comparative overview of the scope, interpretation and practical application of informed consent with a view to informing the development of this important doctrine.' --Bernadette McSherry, University of Melbourne, AustraliaTable of ContentsContents: Foreword by Thomas Noguchi ix 1 A general introduction 1 Thierry Vansweevelt and Nicola Glover-Thomas PART I JURISDICTION FROM THE COMMON LAW 2 Informed consent: the Australian perspective 6 Ian Freckelton QC 3 Re-examining the Canadian law of informed consent to medical treatment in the age of informatics 32 Miriam Pinkesz, Gabriel Marrocco, Yann Joly, Ma’n H. Zawati 4 Informed consent: the UK perspective 74 Nicola Glover-Thomas 5 A critique of informed consent in the United States 101 Robin Fretwell Wilson PART II JURISDICTIONS FROM CIVIL LAW 6 Informed consent in Belgium and France 124 Thierry Vansweevelt 7 Informed consent in China and Macao 144 Vera Lúcia Raposo 8 Informed consent in the Nordic countries 163 Mette Hartlev 9 Informed consent in South Africa: a legal, ethical and cross-cultural perspective 183 Sylvester C. Chima PART III JURISDICTIONS IN WHICH THE PRINCIPLE OF INFORMED CONSENT IS ADOPTED IN THE CONSTITUTION 10 Informed consent in Germany 216 Benedikt Buchner 11 Legal regulation of voluntary informed consent in Russia 235 Svetlana I. Pospelova, Yulia V. Pavlova, Yuriy D. Sergeyev, Vugar G. Mammadov 12 Comparative conclusions: towards a global vision of informed consent? 256 Thierry Vansweevelt and Nicola Glover-Thomas Index 271

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Book SynopsisThis book is a comprehensive guide in understanding autism, formulating effective communication strategies, and developing best care practices for health care professionals. It covers sensory issues, pain tolerance, body awareness, communication challenges, legal and ethical issues, HIPPA compliance, Americans with Disabilities Act, and many more issues associated with dealing with a patient or others on the autism spectrum.It's important for healthcare professionals to realize that communication starts at the Admissions Desk and follows through to the patient's discharge. Whether the patient is simply going for a routine doctor's appointment or getting admitted for major surgery, the autism patient needs specialized care for optimal results. This book is geared for use in healthcare curriculum courses as well as use as a guidebook for all healthcare and allied healthcare providers.Table of Contents Foreword Introduction Chapter 1: What Is Autism? Chapter 2: Demonstration Activity of Being Autistic Chapter 3: Looking Through My Autistic Eyes at the Healthcare System Chapter 4: Thinking Outside the Box Chapter 5: Communicating with the Autistic Patient Chapter 6: Sensory Issues & Sensory Processing Disorder Chapter 7: Adaptation of the Environment Chapter 8: Meltdowns & Safety Chapter 9: Pain Perception of the Individual with Autism Chapter 10: Preparing the Autistic Patient for an Exam or Procedure Chapter 11: The Importance of Websites, Videos and Albums to Prep the Autistic Patient Chapter 12: Identification of Autistic Patients Chapter 13: Emergency Department Chapter 14: In-Patient Admissions of a Patient with ASD Chapter 15: Preparing for the Operating Room Chapter 16: Anesthesia for the Autistic Patient Chapter 17: Women’s Health Chapter 18: HIPPA Requirements Chapter 19: American’s with Disabilities Act Chapter 20: Putting All the Pieces Together Chapter 21: The Parents: The Unsung Heroes Conclusion References Links

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Book SynopsisDesigned as an aid to students in Genetics counseling classes and professionals interested in honing their skills, Facilitating the Genetic Counseling Process will guide the reader through the why's and how's of assisting clients with these complex issues. The authors' collective years of both teaching students and counseling clients is reflected in the clear, practical approach of this manual.Trade Review“This book is a great tool for genetic counseling faculty members and should be included in the genetic counseling curriculum. … This is a well-planned book and it presents the information well.” (Luis F Escobar, Doody's Book Reviews, February, 2019)​Table of ContentsGuidelines for Book Users: Instructors, Supervisors, and Students.- Overview of Genetic Counseling: History of the Profession and the Reciprocal Model of Practice.- Listening to Patients: Attending Skills.- Listening to Patients: Primary Empathy Skills.- Gathering Information: Asking Questions.- Structuring Genetic Counseling Sessions: Initiating, Contracting, Ending, and Referral.- Collaborating with Patients: Providing Information and Facilitating Patient Decision Making.- Responding to Patient Cues: Advanced Empathy and Confrontation Skills.- Patient Factors: Resistance, Coping, Affect, and Styles.- Providing Guidance: Advice and Influencing Skills.- Counselor Self-Reference: Self-Disclosure and Self-Involving Skills.- Genetic Counseling Dynamics: Transference, Countertransference, Distress, Burnout, and Compassion Fatigue.- Professionalism: Ethically-Based Reflective Practice.- Appendix A: ACGC (2015) Practice-Based Competencies.- Appendix B: NSGC Code of Ethics (2017).

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisSomething is missing in contemporary health and social care. Health and illness is often measured in policy documents in economic terms, and clinical outcomes are enmeshed in statistical data, with the patientâs experience left to one side. This stimulating book is concerned with how to humanise health and social care and keep the person at the centre of practice. Caring and Well-Being opens by articulating Galvin and Todresâ innovative framework for humanising health care and closes with a synthesis of their argument and a discussion of how this can be applied in healthcare policy and practice. It: presents an innovative lifeworld-led approach to the humanisation of care; explores the concept of well-being and its relationship to suffering and outlines the rationale for a focus on them within this approach; discusses how the framework can be applied and how health and social practitioners can draw oTrade Review‘I congratulate Galvin and Todres for placing well-being and the person, with all of his or her complexities, at the center of our discipline. Caring and Well-being: A Lifeworld Approach is a milestone that will significantly shake nursing, moving our profession firmly into the domain of humanized health care. It is a must-read for every nurse academic, student and clinician.’ – Janice M. Morse, Professor and Barnes Presidential Endowed Chair at the University of Utah College of Nursing, USA; Professor Emeritus, University of Alberta, Canada; and Honorary Professor, Bournemouth University, UK. ‘This book is philosophically grounded, clinically relevant, informed by the best of qualitative research, and written with a genuine concern for the well-being of patients as well as the professionals who provide care for them. Galvin and Todres demonstrate how a solid understanding of patients as persons is both humane and eminently practical. Caring and Well-being is far more than a critique of how the relational and social aspects of care are overshadowed by the technical. It is a powerful guide for how we can move forward and create a healthier approach to treatment. The authors are practitioners and researchers who care deeply, have studied these issues thoroughly, and who in clear and eloquent prose remind us of what is at the heart of working in a caring and thoughtful way with patients.’ – Steen Halling, Professor of Psychology, Seattle University, USA. ‘Galvin and Todres offer a bold and passionately humane approach to healthcare. Their call to counterbalance the efficiency-driven, technology-based culture of healthcare with an emphasis on the experience of illness and suffering is timely and well-placed. Their approach is philosophically sophisticated, rooted in real-life healthcare practice, and genuinely innovative. In particular, their emphasis on seeing health as part of wellbeing and illness as part of the broader notion of suffering, demonstrates the philosophical innovation of their work. Their proposal to develop a "lifeworld-led healthcare" (contrasted with "patient-led care") and to understand illness in terms of existential homelessness turns attention to the pressing need to offer healthcare that is not just patient-centred, but one that is also engaged with the existential dimensions of illness and is authentically compassionate.’ – Havi Carel, Senior Lecturer in Philosophy, University of the West of England, UK. ‘This book is a significant and scholarly contribution to the health sciences, founded on a theoretical treatise developed over several years by Galvin and Todres. The text presents a conceptual framework that articulates alternative ways to approach health-related caring and well-being in order to create a basis for more humanised forms of health-care delivery. The work derides the reductionist view of the body as dehumanising and instead offers an alternative view via a value-base that "does justice" to the breadth and depth of being human. The work draws extensively on epistemological and ontological tenets that are central to phenomenological and existential philosophy, as well as offering significant contributions from qualitative health and social science research, including that of the authors. In doing so, Galvin and Todres provide an eloquent model of life-world led care, one that involves conceptualising eight humanising dimensions that are meaningfully contrasted against those considered dehumanising. It is a lively and thought provoking exploration of what constitutes our notion of well-being and offers a critical analysis of our capacity to care. This book is designed to promote sensitivity to the human complexities of care among health professionals by providing a "helpful coherent value base for guiding practice". It does this in light of the more personalised dimensions of care that appear to be becoming less obvious in favour of economic imperatives. With this in mind, the book is acutely timely. It presents a world view that those of us who are phenomenological converts have known for a long time as one that is particularly relevant to caring practices. There is no doubt this book has readability and resonance. Based on some highly theoretical concepts Galvin and Todres make compelling arguments for an approach to care that is easily accessible and applicable.’ – Professor Sally Borbasi, Associate Dean Learning and Teaching, Faculty of Health Sciences, Australian Catholic University, Australia. 'In Caring and Well-being Kathleen Galvin and Les Todres present a creative, complex, and coherent investigation of philosophical and practice-based perspectives on caring for others in humane, holistic, and hopeful ways. With an emphasis on innovation, contemplation, and imagination, Galvin and Todres elucidate how experience, embodiment, empathy, emotions, and ethics are all inextricably connected to promoting caring and well-being in ways that honour the lived and living experiences of human beings who cannot be reduced to charts and statistics. In the spirit of contemporary hermeneutic inquiry, this book is nuanced and evocative, insightful and inspiring, philosophical and poetic. By carefully investigating the intersections between ethics and aesthetics, policy and practice, knowledge and discourse, empathy and action, Galvin and Todres have composed a remarkable book that exemplifies their commitment to nurturing integrated lifeworld approaches to well-being in the caring professions and disciplines.’ – Carl Leggo, poet and professor, University of British Columbia, Vancouver, Canada. Table of ContentsIntroduction: The Need for Humanised Care Part 1: Humanising Healthcare: A Lifeworld Approach 1. A Value Framework for the Humanisation of Care 2. A Lifeworld Approach: Revisiting a Humanising Philosophy that Provides an Experiential Context for Considering Health and Illness 3. Lifeworld-led Healthcare is More than Patient-led Care 4. Caring for a Partner with Alzheimer’s: an Illustration of Research-based Knowledge for Lifeworld-led Care Part 2: Well-being and Suffering: the Focus of Care 5. An Existential Theory of Well-being: ‘Dwelling-Mobility’ 6. Kinds of Well-being: Eighteen Directions for Caring 7. Kinds of Suffering: Caring for Vulnerability 8. An Illustration of Well-being as Dwelling-Mobility: Older Peoples’ Experiences of Living in Rural Areas Part 3: Developing the Capacity to Care 9. The Creativity of ‘Unspecialisation’: Contemplative Knowledge and Practical Wisdom 10. Complex Knowledge to Underpin Caring: Embodied Relational Understanding 11. Embodied Interpretation: One Way of Re-presenting Research Findings that may Serve to Sensitise the Empathic Imagination 12. Embodying Nursing Openheartedness: An Illustration of a Core Capacity for Caring 13. Conclusion: Caring for Well-being

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