Communication studies Books

Book SynopsisThe crucial role language plays in constituting our reality, and in achieving political influence and control, has long been known in scholarship. However, appreciation of the role of language in understanding our social realities and power relations has not been fully translated to education or even to research beyond linguistically focussed academic strands. Bringing together well-established scholars from a range of disciplines, this book demonstrates why language awareness and discourse consciousness should be considered a key skill in business and professional life, and looks closely at language in areas such as entrepreneurship, leadership, human resource management, medical, financial, or business communication, ecology, media, and politics. The authors demonstrate how the understanding of the minutiae of language use in a variety of professional contexts leads to knowledge that will empower future generations of professionals and enable them to develop a self-reflexive, criticaTable of ContentsForeword Jonathan Clifton; Part I. Introduction: 1. Language awareness and discourse consciousness in contemporary life and work Erika Darics; Part II. Language Awareness in Business and the Professions: 2. Language awareness and leadership: more than a guide to communicating effectively Stephanie Schnurr; 3. Linguistic style and crowdfunding success among social and commercial entrepreneurs: an example of a language study in the field of entrepreneurship Annaleena Parhankangas and Erika Darics; 4. Challenging the discourse of newcomer socialization practices in organizations from a critical perspective Peter Kastberg and Marianne G. Dietlevsen; 5. Language guides: an exercise in futility Dariusz Galasiński and Justyna Ziółkowska; 6. Argumentative awareness as a driver of trust in investor relations and financial communication Rudi Palmieri; 7. Language, discourse and ecosomatic awareness Arran Stibbe; Part III. Language Awareness in Education and Training: 8. Critical language awareness and business communication Almut Koester; 9. A developmental model of critical thinking Dale Cyphert; 10. Membership categorisation analysis: developing awareness of categories and their consequences Andrea Whittle and Frank Mueller; 11. Sociolinguistic awareness in business professionals: breaking stereotypes and language myths Louise Mullany.

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Book SynopsisA comprehensive guide to essential theories and practices of change creation and implementation Organizational Change provides an essential overview to implementing deliberate and focused change through effective communication strategies. Author Laurie Lewis integrates academic rigor with real-world case studies to provide a comprehensive examination of both theoretical and pragmatic approaches to alterations and modifications of organizational structures. Emphasizing the importance of formal and informal communication in implementation of change, this text investigates methods of information dissemination and examines various channels for communicating change. Coverage of stakeholder relationships, concepts of uncertainty and resistance, assessing change outcomes, and more provides readers with a solid foundational knowledge of change dynamics in organizations. Extensively revised and updated, this second edition provides new case studies on topics such Table of ContentsIntroduction 1 State of the Art 3 Weaknesses in Current Approaches to Change Implementation 4 A Stakeholder Theory Perspective 7 Highlight Box 1: Hershey Builds a Community 9 A Communication Perspective 12 Cases of Organizational Change 14 Ingredients Incorporated 14 Spellings Commission on Higher Education 15 Conclusion 18 1 Defining Organizational Change 20 The Role of Communication in Triggering Change 21 Failure in Change 24 What Is Organizational Change? 25 Drive‐thru Diffusion 27 Communication, Social Pressure, and Diffusion 28 Highlight Box 1.1: The Malcolm Baldrige Award 30 Implementation 31 Understanding Key Terms 32 A Complex Model of Innovation, Diffusion, Adoption,and Implementation 34 Case Box 1.1: Ingredients Inc. Experiences Overlapping Changes 37 Types of Organizational Change 37 Complexity of Change Within Organizations 42 Interdependence 42 Structures 44 Politics 46 Case Box 1.2: Spellings Commission Political Positions Play a Role 48 Conclusion 49 2 Processes of Communication During Change 53 Formal Communication 54 Case Box 2.1: Spellings Commission – Responses to Change Announcement 55 Informal Communication 55 Importance of Communication 56 Communication Processes 57 Information Dissemination and Uncertainty 58 Common Practice Advice for Information Dissemination 62 Selecting Channels for Communicating Change 64 Case Box 2.2: Ingredients Inc. – Information Dissemination Campaigns 65 Informal Information Dissemination 66 Case Box 2.3: Spellings Commission – Stakeholders’ Informational Campaign 67 Creating Knowledge 68 Soliciting Input 69 Practice Advice for Seeking Input 70 Voice and Empowerment 70 Design of Input Solicitation 73 Categorizing Approaches to Input Solicitation 76 Perspectives of Input Providers 79 Stakeholders’ Input Solicitation 81 Case Box 2.4: Spellings Stakeholders Solicit Input from Each Other 82 Socialization 83 Case Box 2.5: Homeless Net Resists Altering Role Schema 87 Conclusion 88 3 A Stakeholder Communication Model of Change 94 Stakeholder Theory 95 Highlight Box 3.1: HUD As a Definitive Stakeholder for Agencies Serving Homeless Populations 99 Case Box 3.1: Homeless Net Implementation of Listserv Increases Awareness of Stakeholders 100 Complicating Stakeholder Relationships 102 Multiple Stakeholder Identities 104 Highlight Box 3.2: IT Reskilling Case Study – How Stakeholder Groups View Change Differently 107 Stakeholder Interactions 108 Highlight Box 3.3: Upton Sinclair Sets off Stakeholder Advocacy to Clean up Meat Packing Factories 109 Roles Stakeholders Play in Change 110 Opinion Leaders 110 Connectors 111 Counselors 112 Journalists 114 Highlight Box 3.4: Examples of “Alt” US Government 115 Stakeholder Model of Implementation of Change 115 Outcomes 116 Stakeholders’ Concerns, Assessments, and Interactions 117 Communication Strategies 117 Antecedents 119 Model Overview 119 Conclusion 120 4 Outcomes of Change Processes 126 The Importance of Goals 127 Assessing Change Outcomes 128 Timing of Assessing Outcomes 129 Assessing Outcomes from Multiple Perspectives 129 Difficulty of Metrics of Success 131 Case Box 4.1: Homeless Net Struggles to Assess a Large Mission 132 Attribution Errors 133 Documenting Failure 135 Highlight Box 4.1: March of Dimes Succeeds to the Brink of Organizational Death 136 Assessing Change Outcomes 137 Fidelity and Uniformity 138 Organizational Goals 141 Authenticity 141 Assessing Results of Change 143 Case Box 4.2: Ingredients Inc. – Foreknowledge and Change Burnout 145 Causes for Implementation Failures and Successes 146 Conclusion 150 5 Communication Approaches and Strategies 156 Uniformity, Fidelity, and Models of Implementation 159 Communication Strategy Dimensions 162 Dissemination/Soliciting Input 162 Highlight Box 5.1: Gap’s Campaign for Cultural Transformation 163 Highlight Box 5.2: CEO of Lego Transforms Co.Through Widespread Empowerment Strategy 165 Case Box 5.1: Spellings Stakeholders Solicit Input and Disseminate Information 167 Sidedness 168 Case Box 5.2: One‐ and Two‐Sided Messages from Spellings Stakeholders 171 Reluctance to Acknowledge Negatives 172 Highlight Box 5.3: Companies Use Euphemisms to Avoid Saying “Layoffs” 173 Gain or Loss Frame 175 Targeted or Blanket Messages 177 Case Box 5.3: Memo to Ingredients Inc. 178 Case Box 5.4: Official Statement by the Department of Education on Spellings Commission Report 179 Discrepancy and Efficacy 181 Channels for Communicating 183 Conclusion 185 6 Power and Resistance 191 Power During Organizational Change 192 Case Box 6.1: Spellings Commission’s Latent Power Recognized 195 Bases of Power 196 Case Box 6.2: Homeless Net Recognizes Expertise Power of Implementers 197 Meaning‐Centered Approach to Power 198 Balances of Power 199 Highlight Box 6.1: JAR Technologies Experiences Concertive Control 202 Resistance During Change 202 Thinking Patterns that Explain Managers’ “Resistance” Focus 203 Highlight Box 6.2: Defensive Routines in Implementing Strategy 205 What Is Resistance? 205 Forms of Resistance 208 Highlight Box 6.3: Mice Don’t Overanalyze Change 210 Dispositional Resistance 216 Value of Resistance 218 The Facebook Example 219 Highlight Box 6.4: Moving Cheese Might Require Thoughtful Consideration 221 Conclusion 221 7 Antecedents to Strategies, Assessments,and Interactions 227 Institutional Factors 229 Implementers’ Perceptions of Change Context 232 Assessing Stakeholders and Stakeholder Values 232 Case Box 7.1: Reactions of Powerful Stakeholders 235 Assessing Needs for Consensus‐Building 236 Assessing Needs for Efficiency 237 Assessing Individual and Organizational Change History and Readiness 238 Case Box 7.2: History as Prologue? Spellings Report Triggers Comparisons to NCLB 239 Assessing Goals for Change 240 Case Box 7.3: Flip‐Flopping on Anticipation of Change 241 Stakeholders’ Perceptions of Change Context 242 Case Box 7.4: Discrepancy Messages Overplayed 244 Case Box 7.5: Supporting Stakeholders through Change 246 Conclusion 248 8 Stakeholder Interactions: Storying and Framing 253 Creating Stories and Storylines That Make Sense 255 Highlight Box 8.1: How We Make Stories 255 Case Box 8.1: Threads of Merger Stories 257 Highlight Box 8.2: Story of Bad Treatment 258 Making Stories 258 Case Box 8.2: Varying Stories About What Was Announced as Change 259 Framing 260 Frames Tell Stories from a Perspective 260 Interactional Frames 261 Contesting and Resisting Stories and Frames 262 Highlight Box 8.3: Attempts at Framing 263 “Managing Meaning” 264 How Non‐Managerial Stakeholders “Manage Meaning” 265 Stories and Frames Create, Maintain, and Resolve Concerns 265 Concerns about Process or Substance of Change 268 Creating and Resolving Alliances, Rivalries, and Schisms 270 Highlight Box 8.4: Terse Telling 271 Highlight Box 8.5: “We Don’t Want It Either” 272 Highlight Box 8.6: Reframing and Resistance 273 Which Stories and Frames Matter? 274 Highlight Box 8.7: Social Sensemaking Sets Up Material Disappointment 276 Conclusion 277 9 Applying the Model in Practice 281 Activity Tracks 282 Managing Meaning 283 Managing Networks 283 Managing Practice 284 Keeping Track of the “Tracks” 284 Stakeholders Must Manage Activity Tracks 285 Preview of Chapter and Case Introduction 286 Tools for Managing Activity Tracks 286 Monitoring and Articulating Goals 286 Highlight Box 9.1: Virtual Problems 287 Developing Strategic Messages and Strategic Communication Plan 291 Analysis of Input 294 Influencing Implementation Climate 297 Myths about Implementing Planned Change 299 Conclusion 302 Glossary 304 Index 315

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Book SynopsisWinner of two National Communication Association awards:Communication Ethics Division''s 2018 Single-Author Book of the Year AwardOrganizational Communication Division''s 2018 Outstanding Book of the Year AwardExtensive work in psychology and neuroscience reveals that individuals are born with moral intuitions, and this volume capitalizes on that recent insight to provide a new perspective on how to lead organizational ethics. Organizational Moral Learning presents communication-based recommendations for managers and leaders to encourage authentic moral dialogue at work so that these discussions can be used to update work practices vigilantly as organizations strive for ethical excellence. Organizational ethics are crucial to individual, organizational, national, and even global well-being, and this work leads a revolution in thinking about how to manage organizational ethics. Written accessibly for studeTable of ContentsChapter 1: Rethinking Organizational Ethics TrainingChapter 2. Moral Intuition: Advances in Moral Psychology and NeuroscienceChapter 3: The Social Intuitionist ModelChapter 4: Communication and the New Organizational Ethics Chapter 5: How Cultur(ing) WorksChapter 6: Pluralistic Moral Ignorance and Spirals of Silent MisdirectionChapter 7: Here-and-Now Ethics Talk in the WorkplaceChapter 9: Sensemaking and Identity: What to Expect from Moral ReasoningChapter 8: Substituting Here-and-Now Ethics TalkChapter 10: Organizational Learning and Organizational Communication Chapter 11: From Individual Moral Intuition to Organizational Moral LearningChapter 12: Organizing for Moral MindfulnessChapter 13: Stories of Organizational Moral Learning and IgnoranceChapter 14: Communication Practices for Managing Moral MindfulnessReferences

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Book SynopsisEvaluating Public Communication addresses the widely reported lack of rigorous outcome and impact-oriented evaluation in advertising; public relations; corporate, government, political and organizational communication and specialist fields, such as health communication. This transdisciplinary analysis integrates research literature from each of these fields of practice, as well as interviews, content analysis and ethnography, to identify the latest models and approaches. Chapters feature: a review of 30 frameworks and models that inform processes for evaluation in communication, including the latest recommendations of industry bodies, evaluation councils and research institutes in several countries; recommendations for standards based on contemporary social science research and industry initiatives, such as the IPR Task Force on Standards and the Coalition for Public Relations Research Standards; an assessment of metrics thatTrade ReviewThis is the most comprehensive book on evaluation that has been written to date. It covers all the bases, from the latest research to evaluation frameworks and a comprehensive list of the methods and metrics that can be used – all brought to life with a series of excellent case studies. As usual, Jim Macnamara is thorough and thoughtful in his approach, and he reinforces the point that evaluation requires a rounded view and judgements to be made. There is no silver bullet, human communication is far too complicated for that.Professor Anne Gregory, University of Huddersfield, UKTable of ContentsList of Figures, List of Tables, Acknowledgements. Introduction. PART 1 – The Foundations of Evaluation 1. Why We Need to Critically Examine Communication 2. Evaluation of Communication – Key Concepts, Principles, and Theories 3. Models Informing Evaluation of Communication PART 2 – The Practice of Evaluation 4. Metrics, Analytics, and Beyond – The Evolving Evaluation Landscape 5. Informal Methods to Evaluate Public Communication 6. Research Approaches and Key Procedures 7. Quantitative Methods to Evaluate Public Communication 8. Qualitative and Mixed Methods to Evaluate Public Communication 9. Reporting and Using Evaluation PART 3 – Case Studies in Evaluation 10. Learning from Best (and Worst) Practice – International Case Studies

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Book SynopsisIn the last decades, political participation expanded continuously. This expansion includes activities as diverse as voting, tweeting, signing petitions, changing your social media profile, demonstrating, boycotting products, joining flash mobs, attending meetings, throwing seedbombs, and donating money. But if political participation is so diverse, how do we recognize participation when we see it? Despite the growing interest in new forms of citizen engagement in politics, there is virtually no systematic research investigating what these new and emerging forms of engagement look like, how prevalent they are in various societies, and how they fit within the broader structure of well-known participatory acts conceptually and empirically. The rapid spread of internet-based activities especially underlines the urgency to deal with such challenges. In this book, Yannis Theocharis and Jan W. van Deth put forward a systematic and unified approach to explore political pTrade Review'Citizen political participation is increasing and diversifying in contemporary democracies. Political Participation in a Changing World provides a theoretical guide to this rich and expanding literature. Theocharis and van Deth present a valuable summary of the research evidence and the new research questions in the participation field.' - Russell J. Dalton, University of California'Political Participating in a Changing World addresses several scholarly debates associated with studying how, where, and why citizens engage in politics. The authors argue that participation research has not sufficiently acknowledged societal developments such as globalization, digitalization, and individualization. Theocharis and van Deth attempt to remedy this weakness by identifying five distinct modes of participation that can be used to study how and why citizens engage in and beyond the parliamentary realm of politics. This book offers important advice about studying participation in looser and transnational governance settings that use citizen action to address complex, borderless problems.' - Michele Micheletti, Stockholm UniversityTable of ContentsPreface 1. Would you recognize a form of political participation if you saw one? 2. The continuous expansions of political participation 3. The continuous expansions of concepts and definitions of political participation 4. Conceptualizing political participation 5. Measuring old and new forms of political participation 6. A road map for the study of political participation

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Book SynopsisThis volume addresses the imperative need for recognizing, exploring, and developing the role of multilingual communication in crisis settings. It is recognized that 'communication is aid' and that access to communication is an undeniable human right in crises. Even where effective and accurate information is available to be distributed, circulated, and broadcast in different ways through an ever-growing array of technologies, too often the language barrier remains in place. From the Philippines to Lebanon via Spain, Italy, Columbia, and the UK, crisis situations occur worldwide, with different cultural reactions and needs everywhere. The contributors of this volume represent a geographical mixture of regions, language combinations, and disciplines, because crisis situations need to be studied in their locale with different methods. Drawing on disaster studies research, this book aims to stimulate a broad, multidisciplinary debate on how complex communication is in cascading crises and on the role translation can play to facilitate communication.Translation in Cascading Crises is a key resource for students and researchers of Translation and Interpreting Studies, Humanitarian Studies, and Disaster Studies.Trade Review"This comprehensive and much-needed volume brings together a variety of experts to discuss the relation between translation and crises from diverse approaches and perspectives. A must read for anyone with an interest in the role language, communication, interpreting and translation studies can play in situation of crisis, in disaster management, in risk mitigation and reduction and, ultimately, in saving lives."Marc Orlando, Monash University, AustraliaTable of ContentsContentsList of FiguresList of TablesList of ContributorsAcknowledgementsChapter 1 Cascading Crises: Translation as Risk Reduction Federico M. Federici and Sharon O’Brien Part 1: Sample Crisis SettingsChapter 2 Crisis Translation in Yemen: Needs and Challenges of Volunteer Translators and Interpreters Khaled Al-ShehariChapter 3 Police Communication across Languages in Crisis Situations: Human Trafficking Investigations in the UK Joanna DruganChapter 4 Cascading Effects: Mediating the Unutterable Sufferance of Gender-based Violence in Migratory Flows Denise FilmerPart 2: Instruments and SupportChapter 5 Accessibility of Multilingual Information in Cascading Crises Silvia Rodríguez Vázquez and Jésus Torres-del-ReyChapter 6 Mapping Translation Technology and the Multilingual Needs of NGOs along the Aid Chain Celia Rico PérezChapter 7 Ethical Considerations on the Use of Machine Translation and Crowdsourcing in Cascading Crises Carla Parra Escartín and Helena Moniz Chapter 8 Management and Training of Linguistic Volunteers: A Case Study of Translation at Cochrane Germany Patrick Cadwell, Claudia Bollig, and Juliane RiedPart 3: Methods and DataChapter 9 Integrating Language Needs in Disaster Research and Disaster Risk Reduction and Management through Participatory Methods Jake Rom D. CadagChapter 10 Human Factors in Risk Communication: Exploring Pilot-Controller ‘Communication Awareness’ Bettina BajajChapter 11 Intralingual Translation and Cascading Crises: Evaluating the Impact of Semi-Automation on the Readability and Comprehensibility of Health Content Alessandra RossettiIndex

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Book SynopsisOrigins and Traditions of Organizational Communication provides a sophisticated overview of the fundamentals of organizational communication as a field of study, examining the field’s foundations and providing an assessment of the field to date, explaining and demonstrating a communicational approach to the study of organization.It provides a set of literature reviews on focused topics written by experts in each area, and links organizational communication theory and research to practice. In reviewing foundational management theory, the book analyzes how early to mid-20th-century management theories shaped contemporary organizations, providing students both with background knowledge of these foundational theories and an understanding of their influence on our thinking and our organizational world.Written at an accessible level for early graduate students, yet still sophisticated enough for doctoral students, the book is ideal for students and teachers ofTable of ContentsPart I: Organizational Communication History 1. Organizing the Study of Organizational Communication 2. Developments in the 20th Century 3. Developments in the 21st Century 4. Paradigms: Ways of Knowing in Organizational Communication Part II: Foundational Organizational Theory 5. Classical Management Theory 6. Human Relations Theory 7. Human Resource Management Theory Part III: Topics in Theory and Research 8. Socialization 9. Communication Networks 10. Workplace Relationships 11. Identity and Identification 12. Power and Resistance 13. Gender and Feminist Theory 14. Difference and Intersectionality 15. Groups, Teams, and Decision Making 16. Conflict 17. A Communicative Approach to Leadership 18. The Structuration of Emotion 19. Technology and Organizational Communication 20. Globalization and Organizational Communication 21. Organizational Change

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Book SynopsisEngaging Theories in Family Communication, Second Edition delves deeply into the key theories in family communication, focusing on theories originating both within the communication discipline and in allied disciplines. Contributors write in their specific areas of expertise, resulting in an exceptional resource for scholars and students alike, who seek to understand theories spanning myriad topics, perspectives, and approaches. Designed for advanced undergraduate and graduate students studying family communication, this text is also relevant for scholars and students of personal relationships, interpersonal communication, and family studies. This second edition includes 16 new theories and an updated study of the state of family communication. Each chapter follows a common pattern for easy comparison between theories. Table of ContentsContributor BiosPreface- Dawn O. Braithwaite, Elizabeth A. Suter, and Kory FloydChapter 1: Introduction: The Landscape of Meta-Theory and Theory in Family Communication ResearchDawn O. Braithwaite, Elizabeth A. Suter, and Kory FloydChapter 2: Affection Exchange Theory: A Bio-Evolutionary Look at Affectionate CommunicationKory Floyd, Colin Hesse, and Mark Alan GenerousChapter 3: Appraisal Theories of Emotion: How Families Understand and Communicate Their FeelingsSandra Metts Chapter 4: Attachment Theory in Families: The Role of CommunicationLaura K. GuerreroChapter 5: Attribution Theory: Who’s at Fault in Families?Valerie ManusovChapter 6: Communicated Narrative Sense-Making Theory: Linking Storytelling and Well-BeingJody Koenig KellasChapter 7: Communication Accommodation Theory and Communication Theory of Identity: Theories of Communication and IdentityJordan Soliz and Colleen Warner ColanerChapter 8: Communication Privacy Management Theory: Understanding Families Sandra Petronio Chapter 9: Communication Theory of Resilience: Enacting Adaptive-Transformative Processes When Families Experience Loss and DisruptionP.M. Buzzanell Chapter 10: Critical Feminist Family Communication Theories: Gender, Power, and PraxisPatricia J. Sotirin and Laura L. EllingsonChapter 11: Dyadic Power Theory: Dominance and Power in Family Communication Norah E. Dunbar and Aubrie Adams Chapter 12: Facework Theory: Performing Familial Roles in Everyday Interactions M. Chad McBride Chapter 13: Family Communication Patterns Theory: A Grand Theory of Family CommunicationAscan F. Koerner, Paul Schrodt, and Mary Anne Fitzpatrick Chapter 14: Four Horsemen of the Apocalypse: A Framework for Understanding Family ConflictLoreen N. Olson and Annalisa DonaheyChapter 15: General Systems Theory: A Compelling View of Family LifeChristina G. Yoshimura and Kathleen M. Galvin Chapter 16: Intersectionality: (Re)Considering Family Communication from Within the MarginsApril L. Few-Demo, Julia Moore, and Shadee AbdiChapter 17: Language Convergence/Meaning Divergence Theory: Creating Conflict Through MisunderstandingsDebbie S. DoughteryChapter 18: Multiple Goals Theories: Motivations for Family Interactions and RelationshipsSteven R. Wilson and John P. CaughlinChapter 19: Narrative Performance Theory: Making Stories, Doing FamilyKristin M. Langellier and Eric E. Peterson Chapter 20: Necessary Convergence Communication Theory: Submission and Power in Family CommunicationMichelle Miller-Day Chapter 21: Negotiated Morality Theory: How Family Communication Shapes Our ValuesVincent R. Waldron and Douglas L. KelleyChapter 22: Relational Dialectics Theory: Realizing the Dialogic Potential of Family CommunicationElizabeth A. Suter and Leah M. Seurer Chapter 23: Relational Turbulence Theory: Understanding Family Communication During Times of ChangeLeanne K. Knobloch, Denise Haunani Solomon, Jennifer A. Theiss, and Rachel M. McLarenChapter 24: Social Construction Theory: Communication Co-Creating FamiliesDawn O. Braithwaite, Elissa Foster, and Karla M. Bergen Chapter 25: Social Exchange Theory: A Cost-Benefit Approach to RelationshipsLaura StaffordChapter 26: Social Learning Theory: An Emphasis on Modeling in Parent-Child RelationshipsAlesia Woszidlo and Adrianne KunkelChapter 27: Structuration Theory: Applications for Family CommunicationKristen Norwood and Paaige K. TurnerChapter 28: The Theory of Natural Selection: An Evolutionary Approach to Family CommunicationKory Floyd, Dana R. Dinsmore, and Corey A. Pavlich Chapter 29: Theory of Resilience and Relational Load (TRRL): Understanding Families as Systems of Stress and CalibrationTamara D. Afifi and Kathryn HarrisonChapter 30: Uses and Gratifications Theory: Considering Media Use in the Context of Family CommunicationJeffrey T. Child and Paul Haridakis

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Book SynopsisWhat is eye tracking? Why is it important for linguistics? How can I use it in my own research project?Answering these questions and more, this book guides you through one of the most exciting and innovative research methods in the field of linguistics. Divided into three parts, the chapters first offer an historical introduction and a foundational overview to the neurology and physiology of the eye and the common measurements and tools used in eye tracking. They then provide a guide to the applications of eye tracking most pertinent to linguists (reading, the visual-world paradigm, social eye tracking, and classroom applications), followed by a step-by-step process to plan, execute, analyze and report your research project in eye tracking. The book covers topics such as reading, lexical and syntactic processing, mind wandering, second language acquisition, and AAC devices, and includes statistical tools and how to write up results. Each chapter also includes self-study questions and aTrade ReviewThe handbook is a comprehensive compilation of oculography and its linguistics applications, covering reading, social gaze, joint attention, and language learning. The text is well structured including chapter-relevant glossary study aids and offers a succinct synopsis of planning an eye-tracking study. It is an excellent addition to the eye-tracking bookshelf. -- Andrew T. Duchowski, Clemson University, USASalvatore Attardo and Lucy Pickering have expertly placed their vast experience and teaching knowledge into this informative book on state-of-the-art eye-tracking methods for answering linguistic and applied linguistic research questions. With both foundation and practical topics covered, including an in-depth look at social eye tracking, this book is sure to open minds and will be a must-read for linguists and applied linguists alike. -- Paula Winke, Michigan State University, USATable of ContentsList of Figures List of Tables Preface Introduction Part I: The Basics 1. Historical Development 2. Anatomy and Physiology of the Eye 3. The Visual System in the Brain 4. Eye Tracking Basics Part II: Applications 5. Reading 6. The Visual World Paradigm 7. Social Eye Tracking 8. Classroom attention and Lx Teaching 9. Applications in Related Fields Part III: Using Eye-Tracking 10. Planning an Eye Tracking Study 11. Principles of Statistical Analysis Conclusions Bibliography Glossary Index

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Book SynopsisIt shouldn't surprise us that politicians, clerics, rock singers as well as actors queue up to train their voices under the supervision of Patsy Rodenburg. This book will explain her popularity among her pupils. Sir Ian McKellen Practical, passionate and inspiring, this book teaches how to use the voice fully and expressively, without fear and in any situation. Patsy Rodenburg is one of the world's foremost voice and acting coaches, having trained thousands of actors, singers, lawyers, politicians, business people, teachers and students: her book distils that knowledge and experience so that everyone can enjoy the right to speak. Part one is a discursive account of our right to speak which examines impediments to clear, natural, confident speech and establishing habits that will help overcome these, while part two is a practical workbook' containing exercises and practical tips, providing a step-by-step approach to using the voice effectively. Covering speech and phonetics, diTrade ReviewPatsy Rodenburg wants to free your voice so that you can express yourself fully and honestly in public. Her revelation in The Right to Speak is that sound, like sense, can respond to the heart of our inner selves. -- Sir Ian McKellenPatsy is one of the handful of people in the world who understand that the use of the voice by actors and public speakers engages the heart, the mind and the body. There is no teacher, in my experience, who brings all of these together with such wisdom and patience. -- Sir Richard EyrePatsy Rodenburg is one the best teachers I've known: she is a constant source of strength and inspiration. -- Sir Anthony SherTable of ContentsForeword by Ian McKellen Preface Introduction Part One: The Right to Speak 1. Declaring Your Vocal Rights 2. 'God Doesn't Mind a Bum Note' 3. The Roots of Habits 5 Settling into Habits 6. Deep Habits and Release Part Two: Working with the Voice 7. An Owner's Manual of the Voice 8. The Voice Workout 9. Speech and Phonetics 10. Working Further with the Voice Index

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Book SynopsisMaking Social Worlds: A Communication Perspective offers the most accessible introduction to the tools and concepts of CMM Coordinated Management of Meaning one of the groundbreaking theories of speech communication. Draws upon advances in research for the most up-to-date concepts in speech communication Defines the ''critical moments'' of communication for students and practitioners; encouraging us to view communication as a two-sided process of coordinating actions and making/managing meanings Questions how we can intervene in dangerous or undesirable patterns of communication that will result in better social worlds Trade Review"Making Social Worlds is an exciting and gutsy volume readable by a range of audiences. The focus on critical interaction moments allows intelligent probing communication–based analyses of everything from couples fighting to wars and international relations. The conversational writing style kept me engaged from beginning to end." Stanley Deetz. Professor Director of Peace and Conflict Studies National Communication Association Distinguished Scholar International Communication Association Past-President and Fellow "This is not only a marvelously lucid updating of CMM theory, it also demonstrates the broad applicability of this important conceptual work to problems and potentials of human communication." Kenneth J. Gergen, author of An Invitation to Social Construction Table of ContentsPreface. 1. Critical moments that shape our social worlds. 2. Taking a communication perspective on social worlds. 3. Paradigms and the “physics” of social worlds. 4. Communication: Coordinating Actions and Making/Managing Meanings. 5. Doing things in communication: Speech acts. 6. Episodes and patterns of communication. 7. Selves and forms of consciousness. 8. Relationships and relational minds. 9. Afterword: Something of a guide for using CMM. .

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Book SynopsisThe Handbook of Global Media and Communication Policy offers insights into the boundaries of this field of study, assesses why it is important, who is affected, and with what political, economic, social and cultural consequences.Table of ContentsFigures and Tables viii Notes on Contributors x Series Editor's Preface xv Acknowledgements xvi 1 Introduction: Foundations of the Theory and Practice of Global Media and Communication Policy 1 Robin Mansell and Marc Raboy Part I Contested Concepts: An Emerging Field 21 2 The Origins of International Agreements and Global Media: The Post, the Telegraph, and Wireless Communication Before World War I 23 Ted Magder 3 The Evolution of GMCP Institutions 40 Don MacLean 4 Whose Global Village? 58 William H. Melody 5 Free Flow Doctrine in Global Media Policy 79 Kaarle Nordenstreng 6 Human Rights and Their Role in Global Media and Communication Discourses 95 Rikke Frank Jørgensen 7 Policy's Hubris: Power, Fantasy, and the Limits of (Global) Media Policy Interventions 113 Nico Carpentier Part II Democratization: Policy in Practice 129 8 Power Dynamics in Multi-stakeholder Policy Processes and Intra-civil Society Networking 131 Bart Cammaerts 9 Media Reform in the United States and Canada: Activism and Advocacy for Media Policies in the Public Interest 147 Leslie Regan Shade 10 Community Media in a Globalized World: The Relevance and Resilience of Local Radio 166 Kate Coyer 11 Global Media Policy and Crisis States 180 Monroe E. Price 12 The Post-Soviet Media and Communication Policy Landscape: The Case of Russia 192 Andrei Richter 13 Public Service Broadcasting: Product (and Victim?) of Public Policy 210 Karol Jakubowicz 14 User Rights for the Internet Age: Communications Policy According to "Netizens" 230 Arne Hintz and Stefania Milan Part III Cultural Diversity: Contesting Power 243 15 Media Research and Public Policy: Tiding Over the Rupture 245 Biswajit Das and Vibodh Parthasarathi 16 Whose Democracy? Rights-based Discourse and Global Intellectual Property Rights Activism 261 Boatema Boateng 17 Global Media Policy and Cultural Pluralism 276 Karim H. Karim 18 The Emergent Supranational Arab Media Policy Sphere 293 Marwan M. Kraidy 19 The Mediterranean Arab Mosaic between Free Press Development and Unequal Exchanges with the "North" 306 Jamal Eddine Naji 20 Rethinking Communication for Development Policy: Some Considerations 319 Linje Manyozo 21 The UNESCO Convention on Cultural Diversity: Cultural Policy and International Trade in Cultural Products 336 Peter S. Grant Part IV Markets and Globality 353 22 Economic Approaches to Media Policy 355 Robert G. Picard 23 Postcolonial Media Policy Under the Long Shadow of Empire 366 Amin Alhassan and Paula Chakravartty 24 Policy Imperialism: Bilateral Trade Agreements as Instruments of Media Governance 383 Andrew Calabrese and Marco Briziarelli 25 ICT Policy-making and International Trade Agreements in the Caribbean 395 Hopeton S. Dunn 26 Legislation, Regulation, and Management in the South African Broadcasting Landscape: A Case Study of the South African Broadcasting Corporation 414 Ruth Teer-Tomaselli 27 Regulation as Linguistic Engineering 432 Roberta G. Lentz Part V Governance: New Policy and Research Challenges 449 28 Gender and Communication Policy: Struggling for Space 451 Margaret Gallagher 29 The Environment and Global Media and Communication Policy 467 Richard Maxwell and Toby Miller 30 Anti-terrorism and the Harmonization of Media and Communication Policy 486 Sandra Braman 31 Regulating the Internet in the Interests of Children: Emerging European and International Approaches 505 Sonia Livingstone 32 From Television without Frontiers to the Digital Big Bang: The EU's Continuous Efforts to Create a Future-proof Internal Media Market 525 Caroline Pauwels and Karen Donders 33 Actors and Interactions in Global Communication Governance: The Heuristic Potential of a Network Approach 543 Claudia Padovani and Elena Pavan Index 564

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Book SynopsisJeanne Pitre Soileau vividly presents children''s voices in What the Children Said: Child Lore of South Louisiana. Including over six hundred handclaps, chants, jokes, jump-rope rhymes, cheers, taunts, and teases, this book takes the reader through a fifty-year history of child speech as it has influenced children''s lives. What the Children Said affirms that children''s play in south Louisiana is acquired along a network of summer camps, schoolyards, church gatherings, and sleepovers with friends. When children travel, they obtain new games and rhymes and bring them home. The volume also reveals, in the words of the children themselves, how young people deal with racism and sexism. The children argue and outshout one another, policing their own conversations, stating their own prejudices, and vying with one another for dominion. The first transcript in the book tracks a conversation among three related boys and shows that racism is part of the family interchange. Amo

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Book SynopsisWith the advent of digital devices and software, self-tracking practices have gained new adherents and have spread into a wide array of social domains. The Quantified Self movement has emerged to promote 'self-knowledge through numbers'. In this groundbreaking book Deborah Lupton critically analyses the social, cultural and political dimensions of contemporary self-tracking and identifies the concepts of selfhood and human embodiment and the value of the data that underpin them. The book incorporates discussion of the consolations and frustrations of self-tracking, as well as about the proliferating ways in which people's personal data are now used beyond their private rationales. Lupton outlines how the information that is generated through self-tracking is taken up and repurposed for commercial, governmental, managerial and research purposes. In the relationship between personal data practices and big data politics, the implications of self-tracking are becoming ever more crucial.Trade ReviewShortlisted for the Foundation for the Sociology of Health and Illness Book Prize 2017 "Lupton's book is an excellent primer for readers interested in data surveillance, self-tracking cultures, and the increasing push to metricize aspects of personal experience that were previously not considered in statistical terms. Lupton's insight that no one alive today is exempt from becoming subjectedto digatization lends her project great immediate urgenc."The British Society for Literature and Science"The Quantified Self offers an excellent overview of the breadth and depth of issues related to self-tracking cultures. It is not only a useful resource for scholars and practitioners focusing on the value of quantified data with regard to health and bodily practices, but also an invitation to use self-tracking research in new kinds of political initiatives. Ultimately self-tracking is defined as a means of communicating and challenging dominant interests and aims." Minna Ruckenstein, University of Helsinki "Lupton's book is a fascinating read and I highly recommend it to researchers and practitioners who wish to gain a comprehensive account of self-tracking practices. Along with the commonly discussed topics of motivation and data representations, Lupton sheds light onto less explored topics, such as data-surveillance, while offering various theoretical foundations to support her arguments. Her writing is both visionary and provocative, and the book is a must read for researchers and practitioners of the Quantified Self movement." Florian 'Floyd' Mueller, Director, Exertion Games Lab, RMIT University"Impressive and comprehensive overview of the way in which people are tracking their lives using digital technologies"Times Higher Education"The Quantified Self is a careful, evenhanded survey of a trend that is on the cusp of seeming so ubiquitous that we'll soon forget how utterly specific the problems associated with this aspect of our sci-fi future are to the wealthy countries."Inside Higher EducationTable of ContentsAcknowledgementsIntroduction1 ‘Know Thyself’: Self-tracking Practices and Technologies2 ‘New Hybrid Beings’: Theoretical Perspectives3 ‘An Optimal Human Being’: the Body and Self in Self-Tracking Cultures4 ‘You are Your Data’: Personal Data Meanings, Practices and Materialisations5 ‘Data’s Capacity for Betrayal’: Personal Data PoliticsConclusionReferencesIndex

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Book SynopsisToday's economic system, premised on the sale of physical goods, does not fit the information age in which we live. The capitalist order requires the maintenance of an artificial scarcity in goods that have the potential for near infinite and almost free replication. The sharing of informational goods through distributed global networks – digital libraries, file–sharing, live–streaming, free software, free–access publishing, the free–sharing of scientific knowledge, and open-source pharmaceuticals – not only challenges the dominance of a scarcity–based economic system, but also enables a more efficient, innovative, just and free culture. In a series of seven explorations of contemporary sharing, Matthew David shows that in each case sharing surpasses markets, private ownership and intellectual property rights in fostering motivation, creativity, innovation, production, distribution and reward. In transforming the idea of an information economy into an information society, sharing connects struggles against inequality and poverty in developed and developing countries. Challenging taken-for-granted justifications of the status quo, Sharing debunks the 'tragedy of the commons' and makes the case for digital network sharing as a viable mode of economic counterpower, prefiguring a post–capitalist society.Trade Review"Through a remarkably broad cross-industry synthesis, Matthew David demonstrates how information industries could benefit by adjusting market mechanisms to support the vitality of sharing-based economies. Anyone with a serious interest in intellectual property policy and practice should read this provocative case for building business models around sharing." William H. Dutton, Quello Professor of Media and Information Policy, Michigan State University "Matthew David has written a thought-provoking book that challenges the view that property rights are the only solution to the 'tragedy of the commons'. He brings a much needed analytical perspective to the study of the sharing economy and suggests that capitalist societies might just not be the end of history. A fascinating read."Federico Varese, Professor of Criminology, University of OxfordTable of Contents1. Introduction 2. Libraries and the Digital World 3. Peer-to-Peer Music Sharing Online 4. Live-streaming and Television Rights Management 5. Open Source Software and Proprietary Software 6. Publishing: Academic, Journalistic and Trade 7. Genes, Genetically Modified Organisms, Patents and Agribusiness 8. Pharmaceutical Patents and Generic Drugs 9. Conclusions Ð Sharing: Crime Against Capitalism References

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Book SynopsisFrom mobile phones to consoles, tablets and PCs, we are now a generation of gamers. The PlayStation Dreamworld is – to borrow a phrase from Slavoj Zizek – the pervert's guide to videogames. It argues that we can only understand the world of videogames via Lacanian dream analysis. It also argues that the Left needs to work inside this dreamspace – a powerful arena for constructing our desires – or else the dreamworld will fall entirely into the hands of dominant and reactionary forces. While cyberspace is increasingly dominated by corporate organization, gaming, at its most subversive, can nevertheless produce radical forms of enjoyment which threaten the capitalist norms that are created and endlessly repeated in our daily relationships with mobile phones, videogames, computers and other forms of technological entertainment. Far from being a book solely for dedicated gamers, this book dissects the structure of our relationships to all technological entertainment at a time when entertainment has become ubiquitous. We can no longer escape our fantasies but rather live inside their digital reality.Trade Review“The universe of video games and the action they involve us in render perfectly the illusions and antagonisms of our ideological predicament - the popularity of post-apocalyptic games tells it all. But perhaps even more important is the type of subjectivity a gamer has to adopt when immersed into a game: a mixture of extreme engagement and loss of reality, a universe of immortality where actions are indefinitely repeatable. So it is not that we can understand the impact of these games only through the analysis of our social reality - it's also the other way round: to understand how our societies work you have to know video games And Alfie Bown does this at such a high level that he produces an instant classic, a book that everyone who seeks to find a way in our confused social life will have to read. The Playstation Dreamworld is unputdownable, once you start reading it you will get addicted to it... as in a good video game!” Slavoj Žižek “If you ever asked yourself what Freud and Lacan would think if they had a chance to play video games, Alfie Bown gives you the answer. As a passionate gamer and a playful philosopher, he succeeds in showing not only why video-games matter but why they might carry subversive potential. This exciting psychoanalysis of video games shows why Pokémon GO and other games were only the beginning of a brave new world."Srećko Horvat From mobile phones to consoles to tablet, we are now a generation of gamers. This book dissects the structure of our relationships to all forms of technological entertainment at a time when digital enjoyment has become ubiquitous.Alfie Bown is Assistant Professor of Literature at HSMC, Hong Kong and co-editor of the Hong Kong Review of Books. "A significant contribution to the debate around virtual reality" TLSTable of Contents Contents Acknowledgements Note on the Games Tutorial: The Pokémon Generation Level 1. From Farming Simulation to Dystopic Wasteland: Gaming and Capitalism Work and Play - Cultures of Distraction - Pastoral Dystopia, Apocalyptic Utopia – No Alternative Level 2. Dreamwork: Cyborgs on the Analyst’s Couch Japanese Dreams, American Texts – The Dreamworld - Repetitions and the Dromena – Immersion and Westworld Level 3. Retro Gaming: The Politics of Former and Future Pleasures 90s Rational Gaming – Virtual/Reality - Subject, Object, Enjoyment - Jouissance in the Arcades Bonus Features: How to be a Subversive Gamer Game Index Endnotes

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Book SynopsisExploring questions of both exploitation and empowerment, Understanding Social Media provides a critical conceptual toolbox for navigating the evolution and practices of social media. Taking an interdisciplinary and intercultural approach, it explores the key themes and concepts, going beyond specific platforms to show you how to place social media more critically within the changing media landscape. Updated throughout, the Second Edition of this bestselling text includes new and expanded discussions of: Qualitative and quantitative approaches to researching social media Datafication and algorithmic cultures Surveillance, privacy and intimacy The rise of apps and platforms, and how they shape our experiences Sharing economies and social media publics The increasing importance of visual economies AR, VR and social media play Death and digital legacy Tying theory to the real world with a range of contemporary case studies throughout, it is essential reading for students and researchers of social media, digital media, digital culture, and the creative and cultural industries.Table of ContentsChapter 1 Introduction Chapter 2 Approaches to Social Media Chapter 3 Histories of Social Media Chapter 4 Datafication and Algorithmic Cultures Chapter 5 Mobile Applification Chapter 6 Geolocation and Social Media Chapter 7 Social Media Visualities Chapter 8 Mobile Media Art: The Art of the Social Chapter 9 Museums and New Visualities Chapter 10 Paralinguistics Chapter 11 Social Media Mixed Reality Chapter 12 Social Media and Death Chapter 13 Conclusion

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Book SynopsisIn light of the recent global resurgence of radical and populist right-wing parties, this book examines hostile and anti-immigration rhetoric in Europe. Topical and timely, it deftly guides the reader through the trajectories of radical right parties and contextualises discriminatory rhetoric in wider immigration and integration politics. Grounded in a focussed, comparative critical discourse study that draws on methods from social science and linguistics, the book: Presents a study of political rhetoric on migration in several European countries over the past thirty-five years, drawing out similarities and differences. Explores anti-immigration rhetoric before and after the 2015 refugee/solidarity crisis. Illuminates the role of so-called ‘mainstream’ parties in developing and legitimising discriminatory rhetoric. Exposing the insidious nature of malevolent political rhetoric and its consequences, this book is a timely and essential read.Trade ReviewA key contribution to understanding migration discourses of radical right and racist parties across Europe. This detailed analysis further points out a frightening development: the normalization of right-wing populist and racist discourses among mainstream parties. As such, it is a crucial book for scholars and students of political science, discourse studies and social sciences in general. -- Edma AjanovicKristina Boréus’ rich analysis of text and talk is firmly grounded in political histories, and her focus on the interplay of mainstream and radical right rhetoric and politics offers unsettling insights into the founding ideologies of European nation states. There is reason for concern – and it’s not only the radical right we need to worry about. -- Stefanie MayerBoréus uses a commanding knowledge of migration policy and an in-depth database on policy discourses to provide a forensic account of how these policies are discussed and shaped, both from the mainstream and fringes, in six key European country cases. -- William AllchornThis book delves into radical right and mainstream rhetoric and discourse about migrants, showing the influence on politics in Sweden, Denmark and Austria, all affluent welfare-state countries. Boréus shows in an accessible and methodologically accurate way that the rhetoric and the discourses that target migrants in a negative way contribute to naturalize discrimination and patterns of poisoning racialization. The author contextualizes the construction of identities of belonging and exclusion within the different political landscapes and she comparatively examines and dissects discourses and policies over a four decades’ period. Her results reveal the role played over time by the radical and populist right in disseminating and influencing discourses about migrants based on threat and on native-first perspectives. Yet, the book also tells us that the mainstream parties are not to be held unaccountable of these developments, albeit there are variations in the rhetoric and politics. This book is a very useful companion for scholars and students with an interest in comparative politics, migration issues and history. -- Susi MeretTable of ContentsIntroduction: Making natives ′us′ and migrants ′them′ in European politics Why political rhetoric matters Why current rhetoric on migration and migrants is a concern Chapter 1: Anti-immigration and anti-migrant rhetoric as part of politics Aims of the book Contributions The rise of radical right parties in Western Europe The corpora On methods Chapter 2: Who should be let in? Four perspectives on immigration policy Labour migrants - threats or assets? Refugees - threats, rights-holders or objects of charity? Chapter 3: How should we live together? Two perspectives on integration Natives as ′us′ and migrants as ′them′ New inhabitants - rights-holders to what extent? Chapter 4: Accumulating poison? Rhetorical change since the 1980s in Austria, Denmark and Sweden The refugee/solidarity crisis Migration rhetoric before and after the crisis Discrimination - fought or forgotten? Chapter 5: Conclusions Summary of the findings: cause for concern Influence by the radical right parties? Epilogue

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Book SynopsisThis book examines the evolution of digital platform economies through the lens of online gaming. Offering valuable empirical work on Valve’s ‘Steam’ platform, Thorhauge examines the architecture of this global online videogame marketplace and the way it enables new markets and economic transactions. Drawing on infrastructure, software, platform and game studies, the book interrogates the implications of these transactions, both in terms of their legality, but also in how they create new forms of immaterial labour. Shedding new light on a previously under-explored branch of the study of digital platforms, this book brings a unique economic sociology perspective into the growing literature on videogame studies.Table of Contents1. Introduction: Steam’s tangled markets 2. Platform configurations in gaming 3. Economic sociology and the analysis of platforms as markets 4. Valve corporation and the Steam platform 5. Steam’s business model 6. Shaping market interactions on the Steam platform 7. Economic actors on the steam platform 8. Player trading beyond Steam 9. User monetisation and value creation in tangled markets

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Book SynopsisThis book challenges the conventional perspective of what 'counts' as participatory online culture. Presenting 'lurking' on social media newsfeeds as a communication and literacy practice that resists dominant power structures, it offers an innovative approach to digital qualitative methods.

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Book SynopsisNow more than ever, in the arenas of national security, diplomacy, and military operations, effective communication strategy is of paramount importance. A 24/7 television, radio, and Internet news cycle paired with an explosion in social media demands it. According to James P. Farwell, an expert in communication strategy and cyber war who has advised the U.S. Special Operations Command and the Department of Defense, and worked nationally and internationally as a media and political consultant, this book examines how colorful figures in history from Julius Caesar to Winston Churchill, Napoleon to Hugo Chavez, Martin Luther to Barack Obama and Ronald Reagan, have forged communication strategies to influence audiences. Mark Twain said that history doesn't repeat itself, but rhymes. In showing how major leaders have moved audiences, Farwell bears out Twain's thesis. Obama and Luther each wanted to reach a mass audience. Obama used social media and the Internet. Luther used the printing press. But the strategic mindset was similar. Hugo Chavez identifies with Simon Bolivar, but his attitude towards the media more closely echoes Napoleon. Caesar used coins to build his image in ways that echo the modern use of campaign buttons. His "triumphs," enormous parades to celebrate military victories, celebrated his achievements and aimed to impress the populace with his power and greatness. Adolph Hitler employed a similar tactic with his torchlight parades. The book shows how the US government's approach to strategic communication has been misguided. It offers a colorful, incisive critical evaluation of the concepts, doctrines, and activities that the US Department of Defense and Department of State employ for psychological operations, military information support operations, propaganda, and public diplomacy. Persuasion and Power is a book about the art of communication strategy, how it is used, where, and why. Farwell's adroit use of vivid examples produce a well-researched, entertaining story that illustrates how its principles have made a critical difference throughout history in the outcomes of crises, conflicts, politics, and diplomacy across different cultures and societies.Trade ReviewThe strength of Persuasion and Power is its exhaustive research, reflected in numerous vignettes and research that compellingly illustrate successful concepts, benefits, and failures of strategic communication. Scholars and strategic communicators alike will be impressed with Farewell's research and proposed solutions to enhance strategic communication. Persuasion and Power is a must-read for those with an interest in strategic communication. Military Review Farwell offers a sophisticated analysis, richly illustrated with examples and anecdotes. Survival If you're involved in politics, public affairs, business or marketing, I highly recommend you read this book and hope your competition doesn't. -- Councilman Todd A. Kinsey This book is thorough, scholarly, informative, and well written. Choice Persuasion and Power is an informed, informative, thoughtful, thought-provoking, and an absolutely recommended addition to professional, NGO, governmental, academic, and community library Political Science and Communication reference collections. Midwest Book ReviewTable of ContentsForewordJohn J. HamreIntroduction PART I: THE FORMS OF STRATEGIC COMMUNICATION 1. Psychological Operations 2. Propaganda: The Resonance of Emotion3. Public Affairs: Concept versus Reality4. Public Diplomacy PART II: WORDS, IMAGES AND SYMBOLS, AND DEEDS5. Words6. Images and Symbols7. Deeds PART III: CAMPAIGNS OF INFLUENCE 8. Do Authoritarians Care?9. Is Success about Leadership or Communication?10. The Marks of Leadership11. Campaigns of Influence12. Defining Winning or Losing13. Strategy14. Tactics PART IV: WEAPONS OF STRATEGIC COMMUNICATION15.Television as a Weapon16. Radio as a Weapon PART V: MORE EFFECTIVE STRATEGIC COMMUNICATION 17. Change that Would Matter18. Conclusion Notes About the Author Index

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Book SynopsisBroadcasting is now an important part of the international aid effort, and as such communication for development has ambitious aims: to save lives, improve livelihoods and end corruption. In order to achieve this, specialist innovative production techniques and formats are required. This book provides a practical and thorough guide to the production of effective broadcasting for development. It covers four key areas of communication: humanitarian broadcasting in emergencies; distance learning; empowerment, good governance and human rights; broadcasting for behaviour and social change. Tuckey takes us through each stage from project design, to selecting and training a production team and developing formats, with key emphasis on the inclusion of local communities.Trade ReviewThis is an important, in fact, essential book for both new and experienced workers in communication in international development. In six sections it presents and discusses: issues common to all development projects; humanitarian communication; distance learning; empowerment; and communication for social change; and it includes a major section on preparing training plans and materials for journalism and also for those writing drama series. * Michael Brophy OBE, former Director of The Africa Education Trust *A masterpiece by a firsthand professional, presenting insights of communication development from every angle, supported by a variety of examples that empowers readers to build resilience flexibly in different situations. This is really an unmissable read. * Mohammed Abdillahi Gaas, Deputy Country Director for Somaliland and Somalia, BBC Media Action *John Tuckey really has produced a "Practical" Handbook. He deftly takes the many questions about the concept of Communication for Development that so often arise and carefully addresses them with the honesty that can only arise from a deep and wide experience - which he has. The reader can feel confidence in this book which has been honed from many years in the field where clearly the author has learned these lessons and approaches for himself. It's a really good read with straightforward guidance that arrives just at the point when it's needed and with a veracity that gives the reader confidence. Importantly, there are examples that are explored, lists of ideas, dos and don'ts in reference to formalities i.e. no stone is un-turned but the book is not laborious, it gives sufficient information about complex issues in a simple and enabling way. I think and hope this book will become the best friend of many practitioners and so it should! * Karen Merkel, Partner, New Media Networks, UK *John Tuckey has written a must-read guide for anyone using or planning to use communication as a tool for stimulating awareness, participation and actions for social change. * Mwendalubi Maumb, Co-Founder & Executive Director, Quadripoint Communications *Communication for development is layered with complexities in all its aspects from understanding the context, to knowing the audience and their culture, determining the content, choosing an effective format and deciding which medium to use to reach the audiences... John Tuckey patiently brings years of experience, discussion and research together and provides practical and detailed guidance as to how to approach each aspect. Communication for Development is exactly what media for development practitioners and projects have been waiting for. * Shirazuddin Siddiqi, former editor of the Afghan radio drama, ‘New Home, New Life; and former Afghanistan Country Director, BBC Media Action *

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Book SynopsisThis collection considers the city of the future and its relationship to its citizens. It responds to the foregrounding of digital technologies in the management of urban spaces, and addresses some of the ways in which technologies are changing the places in which we live and the way we live in them. A broad range of interdisciplinary contributors reflect on the global agenda of smart cities, the ruptures in smart discourse and the spaces where we might envisage a more user-friendly and bottom-up version of the smart future. The authors adopt an equality studies lens to assess how we might conceive of a future smart city and what fissures need to be addressed to ensure the smart future is equitable. In the project of envisaging this, they consider various approaches and arguments for equality in the imagined future city, putting people at the forefront of our discussions, rather than technologies. In the smart discourse, hard data, technological solutions, global and national policy and macro issues tend to dominate. Here, the authors include ethnographic evidence, rather than rely on the perspective of the smart technologies’ experts, so that the arena for meaningful social development of the smart future can develop. The international contributors respond purposefully to the smart imperative, to the disruptive potential of smart technologies in our cities: issues of change, design, austerity, ownership, citizenship and equality. The collection examines the pull between equality and engagement in smart futures. To date, the topic of smart cities has been approached from the perspective of digital media, human geography and information communications technology. This collection, however, presents a different angle. It seeks to open new discussions about what a smart future could do to bridge divides, to look at governmentality in the context of (in)equality in the city. The collection is an approachable discussion of the issues that surround smart digital futures and the imagined digital cities of the future. It is aspirational in that it seeks to imagine a truly egalitarian city of the future and to ponder how that might come about. Primary readership will be academics and students in social science, architecture, urban planning, government employees, and those working or studying in social justice and equality studiesTrade Review'One of the strengths of this book is that its authors bridge familiar planning and broader urban studies theory with the contemporary challenges of new technology deployment. This bridging helps ground our engagement with the complexity of new technologies in our long-standing obligation to equitably evaluate how new changes in communities will affect all of our residents. Planners reading this book will gain insight into how we might engage our residents in civic conversations about new technology adoption. [...] Individually and collectively, these chapters will help planners think more critically about the challenges and opportunities new technologies bring before we implement them. Equality in the City has many chapters that could be used in planning theory classes, allowing learners to see how the planning and urbanism theories that have long informed our practice also shed important light on new trends.' -- Pamela Robinson, Journal of the American Planning AssociationTable of ContentsIntroduction Susan Flynn Section 1: Urban Crisis 1. Locked down in the neoliberal Smart City: A-systemic technologies in crisis. Eleanor Dare, Reader in Digital Media, Royal College of Art 2. If (equality). Delfina Fantini von Ditmar, Lecturer in Digital Research, Royal College of Art 3. Reading Lefebvre’s right to the city in the age of the internet. Alan Reeve. Reader in Urban Design, Oxford Brookes University 4. Universities, Equality and the Neoliberal City. Richard Hayes. Vice-President, Waterford Institute of Technology Section 2: City Design 5. Universal Smart City Design. Eoghan Conor O’Shea, Lecturer in Universal Design and Architecture. Institute of Technology, Carlow, Ireland 6. The Design and Public Imaginaries of Smart Street Furniture. Justine Humphry, University of Sydney; Sophia Maalsen, University of Sydney; Justine Gangneux, University of Glasgow; Chris Chesher, University of Sydney; Matt Hanchard, University of Glasgow; Simon Joss, University of Glasgow; Peter Merrington, University of Glasgow; Bridgette Wessels, University of Glasgow 7. Co-creating Place and Creativity Through Media Architecture: The Instabooth. Glenda Caldwell, Associate Professor of Architecture, Queensland University of Technology 8. Narratives, inequalities and civic participation: A case for 'more-than-technological' approaches to smart city development. Carla Maria Kayanan, Post-Doctoral Fellow, University College Dublin; Niamh Moore-Cherry, Associate Professor of Urban Governance and Development in the School of Geography, University College Dublin and Alma Clavin, Post-Doctoral Fellow, University College Dublin Section3: Spatial Humanism 9. Building Participatory City 2.0; Folksonomy, Taxonomy, Hyperhumanism. Carl Smith, Director of the Learning Technology Research Centre (LTRC) and Principal Research Fellow Ravensbourne University London; Fred Garnett, London Knowledge Lab and Manuel Laranja, Senior Associate Professor of Innovation and Entrepreneurship, University of Lisbon 10. Psychogeography: reimagining and re-enchanting the smart city. Adrian Sledmere, Lecturer in Cultural Studies, University of the Arts, London 11. Afterword Rob Kitchin, Professor of Human Geography, National University of Ireland, Maynooth

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Book SynopsisFrom podiums on international stages to mainstream media coverage, from crowds of youth marching in streets, to social media feeds, everywhere we look we can see girls rising in the climate justice movement. Carolyn M. Cunningham and Heather M. Crandall examine these climate activists from the intersection of gender studies, new media studies, and environmental activism. They include cases about iconic climate girls such as Greta Thunberg, Mari Copeny, and Autumn Peltier (Wiikwemkoong First Nation) and lesser-known climate girl activists who design technologies, global non-profit organizations, and lawsuits against governments. Crandall and Cunningham reveal that climate girl activists are consciously intersectional and aware of how systems of oppression, including racism, heterosexism, and capitalism, impact the climate crisis. Scholars of women’s and gender studies, environmental studies, and communications studies will find this book of particular interest.Trade ReviewThis book is an excellent entry point for those interested in learning more about the current wave of girls activism for climate justice. The authors are both scholars and admirers of the activists and movements they present, allowing them to capture the tensions at play, between anxiety and strength, media empowerment and fetishization, and the desire to change the world versus the desire to live “normal” lives in unprecedented times. In combining attention to girls studies, environmental activism, black and indigenous experiences, and social/new media savvy, the book makes notable contributions to how we understand intersectional and coalition activisms. -- Casey R. Schmitt, Independent Scholar -- Casey R. SchmittTable of ContentsContentsAcknowledgmentsChapter 1 Girls on EarthChapter 2 The Greta EffectChapter 3 The Flint Girl EffectChapter 4 Indigenous Climate Girl EffectChapter 5 Technofeminist Climate Girl EffectChapter 6 Grassroots Climate Girl EffectChapter 7 Lawyer Up Climate Girl EffectChapter 8 The Future of the Climate Girl EffectReferencesAbout the Author

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Book SynopsisThis Open Access book tracks the latest trends in the theory, research, and practice of entertainment-education, the field of communication that incorporates social change messaging into entertaining media. Sometimes called edutainment, social impact television, narrative persuasion, or cultural strategy, this approach to social and behavior change communication offers new opportunities including transmedia and digital formats. However, making media can be a chaotic process. The realities of working in the field and the rigid structures of scholarly evaluation often act as barriers to honest accounts of entertainment-education practice. In this collection of essays, experienced practitioners offer unique insight into how entertainment-education works and present a balanced view of its potential pitfalls. This book gives readers an opportunity to learn from the successes and mistakes of the experts, taking a behind-the-scenes look at the business of making entertainment-education media.Table of ContentsPart I.From Then to Now: Historical Perspectives 1.Introduction: Entertainment-Education Behind the Scenes 2.Miguel Sabido’s Entertainment-Education 3.The Impact of Social Change Communication: Lessons Learned from Decades of Media Outreach 4.Entertainment-Education as Social Justice Activism in the United States: Narrative Strategy in the Participatory Media Era 5.A Strange Kind of Marriage: The Challenging Journey of Entertainment-Education Collaboration Part II .From Theory to Practice 6.Transportation into Narrative Worlds 7.The Emotional Flow Hypothesis in Entertainment-Education Narratives: Theory, Empirical Evidence, and Open Questions 8.Music and Culture in Entertainment-Education 9.Strengthening Integration of Communication Theory into Entertainment-Education Practice: Reflections from the La Peor Novela Case Study Part III.From Research to Impact 10.Using Audience Research to Understand and Refine a Radio Drama in Myanmar Tackling Social Cohesion 11.Social Norms Theory and Measurement in Entertainment-Education: Insights from Case Studies in Four Countries 12.In Search of Entertainment-Education’s Effects on Attitudes and Behaviors 13.When Life Gives You Lemons: What to Do When Something Goes Wrong in Your Carefully Planned Research and How to Avoid Disasters in the First Place 14.Mind the Gap! Confronting the Challenges of Translational Communication Research in Entertainment-Education Part IV .From Concept to Implementation 15.Entertainment-Education, American Style: Informing and Studying Hollywood’s Portrayals of Social Issues 16.Challenging the Forcefield: Crafting Entertainment-Education Transmedia Campaigns 17.Youth and Entertainment-Education 18.How to Make a Living Legend: Bibliobandido as Literacy Movement Building 19.When Your Audience Is Your Channel: Facebook for Behavior Change 20.Last Mile Media: A How-To Guide 21.Epilogue: The Next Reel for Entertainment-Education

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Book SynopsisIntercultural couples (ICs) often face unique challenges that go unnoticed. This book delves into the experiences of 20 ICs living in Singapore and explores the complexity of their experiences through the lens of translanguaging. It shows how ICs mix language and culture in a borderless manner, not only between spouses but also with their wider families. Additionally, the authors examine the significance of technological advancements, which have transformed ICs' experiences over the past decade. In particular, parents-in-law pose a significant challenge for Asian-Western couples, as the relationship with them in Asia differs from that in the West. Each couple's unique shared culture and language transcends the borders of nation-states, requiring exchange, sharing, negotiation, and adaptation. This book provides an easy-to-read, holistic exploration of the issues faced by ICs, offering insight into overlooked aspects such as location, in-laws, and technology.Table of ContentsPrologue.- Chapter 1: Intercultural Relationships.- Chapter 2: Language Negotiation.- Chapter 3: Language of Emotion.- Chapter 4: Language with the Wider Family.- Chapter 5: The Language of Culture.- Epilogue.

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Book SynopsisThis book investigates the study of World Englishes from the perspective of Cultural Linguistics, a theoretical and analytical framework for cultural cognition, cultural conceptualisations and language that employs and expands on the analytical tools and theoretical advancements in a number of disciplines, including cognitive psychology/science, anthropology, distributed cognition, and complexity science. The field of World Englishes has long focused on the sociolinguistic and applied linguistic study of varieties of English. Cultural Linguistics is now opening a new venue for research on World Englishes by exploring cultural conceptualisations underlying different varieties of English. The book explores ways in which the analytical framework of Cultural Linguistics may be employed to study varieties of English around the globe.Trade Review“The volume is an impressive achievement and I was pleasantly surprised by the degree of innovation and methodological creativity apparent in many of the contributions. … the volume highlights the astonishing diversity and uniqueness of World Englishes and is hugely inspiring in terms of its scope. … Cultural Linguistics and World Englishes provides ample proof that Cultural Linguistics is not only alive but also open to continuous theoretical and methodological innovations and advancements … .” (Sven Leuckert, English World-Wide, Vol. 43 (3), 2022)Table of ContentsChapter 1. Cultural Linguistics and world Englishes.- Chapter 2. Australian Aboriginal English and Linguistic Inquiry.- Chapter 3. A Corpus-based Exploration of Aboriginal Australian Cultural Conceptualisations in John Bodey’s The Blood Berry Vine.- Chapter 4. Re-schematization of Chinese Xiao (filial piety) across Cultures and Generations.- Chapter 5. “So you’re One of those Vegetarians?” Emergence of the Korean English.- Chapter 6. Don’t kiasu and rush ok? A Cultural-Linguistic take on the Interaction Between Loanwords and Constructions in World Englishes.- Chapter 7. ‘Till Death Do Us Wed’1 – About Ghost Marriages and Chicken Rrides in Hong Kong English.- Chapter 8. Decoding yuán and duyên across Chinese, Vietnamese and other Asian cultural practices.- Chapter 9. Bilingual Creativity in Saudi English.- Chapter 10. A Space for Everybody? Conceptualisations of the Hijras in Indian English as a Showcase for Gendered Space in Indian Society.- Chapter 11. Family Matters: Cultural-linguistic Investigations into the Domain of Family in Indian English.- Chapter 12. "Cultural Conceptualizations of Yoga in Indian and American English: A Corpus-Based Study".- Chapter 13. Expressive and Reserved Cultures: British and American Pride Clusters.- Chapter 14. The Interplay of Blended Languages and Blended Cultures in Memes: Cultural Conceptualisations Used by Serbian Speakers of English.- Chapter 15. ‘A Successful Business Negotiation is Resource Sharing’: Investigating Brazilian and German Cultural Conceptualisations in Conceptual Scripts.- Chapter 16. ‘My Muthi is YourAanswer’ – A Cultural Linguistic Analysis of Healers, Herbalists, Sangomas and (witch) Doctors in Black South African English Classifieds.- Chapter 17. Culture-specific Conceptualisations of Corruption in African English: Linguistic Analyses and Pragmatic Applications.

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Book SynopsisOnline student resource material cab be accessed under the 'Support Materials' tab at https://www.routledge.com/9780367207939Doing Academic Research is a concise, accessible, and tightly organized overview of the research process in the humanities, social sciences, and business. Conducting effective scholarly research can seem like a frustrating, confusing, and unpleasant experience. Early researchers often have inconsistent knowledge and experience, and can become overwhelmed â reducing their ability to produce high quality work. Rather than a book about research, this is a practical guide to doing research. It guides budding researchers along the process of developing an effective workflow, where to go for help, and how to actually complete the project. The book addresses diversity in abilities, interest, discipline, and ways of knowing by focusing not just on the process of conducting any one method in detail, but also on the ways in which somTable of ContentsList of FiguresPreface: Two Professors and a Librarian Walk into a Bar….Part 1: Get the Party Started RightChapter 1. Learn to Love, Not Dread, ResearchChapter 2. Where Do I Start?Chapter 3. Now What Do I Do? What’s a Lit Review?Chapter 4. Choosing a Method Part 2: Methodology OverviewsChapter 5. Close Textual and Thematic Analysis Chapter 6. Content and Discourse AnalysisChapter 7. Ethnography, Interviews, and Focus GroupsChapter 8. SurveysChapter 9. Observational Methods in Practice (Participatory-action Research, Experimental Research, Theory, and Meta-synthesis)Part 3: Data Analysis and The Final PushChapter 10. Analyzing Qualitative Methods and Making Sense of DetailChapter 11. Analyzing Quantitative Data and Making Sense of NumbersChapter 12. Persuasion, Presentation, and PublicationGlossaryIndex

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Book SynopsisIn this book, the authors draw on both their own research and that of others ad their point of departure for describing the role and practice of the trusted communications advisor and combine it with extensive practical experience. Consequently, the book is relevant for professional communications advisors as well as students and teachers engaged in strategic organisational communication, management communication and the role and practice of the comunications advisor.

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Book SynopsisCommunication is complicated, and so is the ethics of communication. We communicate about innumerable topics, to varied audiences, using a gamut of technologies. The ethics of communication, therefore, has to address a wide range of technical, ethical and epistemic requirements. In this book, Onora O''Neill shows how digital technologies have made communication more demanding: they can support communication with huge numbers of distant and dispersed recipients; they can amplify or suppress selected content; and they can target or ignore selected audiences. Often this is done anonymously, making it harder for readers and listeners, viewers and browsers, to assess which claims are true or false, reliable or misleading, flaky or fake. So how can we empower users to assess and evaluate digital communication, so that they can tell which standards it meets and which it flouts? That is the challenge which this book explores.Trade Review'This book tackles one of the most crucial ethical issues facing us in the age of online communication and digital information. It is clear, concise and yet deep and insightful.' Maria Baghramian, University College DublinTable of ContentsPart I. Complex Communication: 1. Presuppositions of Communication; 2. Acts and Content, Norms and Harms; 3. Communication and New Technologies; 4. Digital Hopes; Part II. Norms and Standards in a Connected World: 5. Duties and Rights 1: Freedom of Expression; 6. Duties and Rights 2: Rights to Privacy; Part III. Politics and Connectivity: 7. Power and Anonymity.

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Book SynopsisWill language as we know it cease to exist? What could this mean for the way we live our lives?Shining a light on the technology currently being developed to revolutionise communication, The Future of Language distinguishes myth from reality and superstition from scientifically-based prediction as it plots out the importance of language and raises questions about its future.From the rise of artificial intelligence and speaking robots, to brain implants andcomputer-facilitated telepathy, language and communications expert Philip Seargeant surveys the development of new digital languages', such as emojis, animated gifs and memes, and investigates how conventions of spoken and written language are being modified by new trends in communication.From George Orwell's fictional predictions in Nineteen Eighty-Four to the very real warnings of climate activist Greta Thunberg, Seargeant explores language through time, traversing politics,Trade ReviewYou leave this book … with a renewed belief in language as “inherently creative”, offering what Noam Chomsky called "infinite expression by finite means”, and still our best way of expressing the sensory infinitude of being alive. -- Peter Williams * New Statesman *In his scholarly, must-read book, Seargeant makes us think about the underpinnings of these convenient tools and what they portend for language, one of the cornerstones of human identity. -- Vijaysree Venkatraman * New Scientist *It is certain that our use of language is going to change in the near, mid- and long-term future. In this thought-provoking and sometimes rather alarming book, the implications for the human race are considered. Philip Seargeant raises issues that no one can afford to ignore. -- Steve Buckledee, University of Cagliari, ItalyTable of Contents1. After the Fall 2. Change is the Only Constant 3. The Three-Cornered World 4. An Imaginary Guide to the Future 5. Inventing Language 6. Cyborg Speech 7. Is Anybody Out There? 8. The Decay of Lying 9. They Who Control the Past Control the Future 10. Futureproofing the World References Index

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Book SynopsisTrade Review“In this sharply written and impressive book, Branden Buehler provides compelling new insights into the social, cultural, and visual consequences of sports media’s preoccupation with managerialism, financialization, and quantification. A vital and necessary work, this sophisticated account of managerial sports media is a must-read for all sports, film, and media scholars.”--Samantha N. Sheppard, author of Sporting Blackness: Race, Embodiment, and Critical Muscle Memory on ScreenTable of ContentsPreface: Sporting Fantasies Acknowledgments Introduction: “The Age of the General Manager” The Managerial American Dream: The Administrative Fantasies of Managerial Sports Films “He’s looking like a depressed asset”: The Financial Logics of Managerial Sports Talk Datavisuality: The Quantified Aesthetic of Managerial Sports Television White-Collar Play: Managerial Sports Games and the Modeling of Neoliberal Capitalism Conclusion: The Banality of Managerial Sports Media Notes Bibliography Index

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Book SynopsisA comprehensive and wide-ranging critique of the Guardian's journalism and political valuesTrade Review'A lively and well-researched history and critique of Britain's best newspaper, exposing the ideological contradictions and editorial tensions which generally keep the 'Guardian' allied to a soft liberalism but shies away from radical or socialist answers to capitalism's recurring crises' -- Jonathan Steele, former Chief Foreign Correspondent for the 'Guardian''Fascinating and timely' -- Angela McRobbie, Professor of Communications at Goldsmiths, University of London'A page turner - reveals the liberal establishment in all its ingloriousness, sprinkled with a few moments of integrity' -- Beverley Skeggs, Professor, Sociology, Lancaster University'Liberalism typically champions particular campaigns for social justice but distances itself from challenges to the state and economy that produces these injustices. At last a book which reveals this serious problem. A must read for all Guardian readers!' -- Hilary Wainwright, Founding Editor of 'Red Pepper' and author of 'A New Politics From the Left' (Polity Press, 2018)‘A forceful intervention’ -- ‘LSE Review of Books’Table of ContentsList of Figures and Tables Introduction: ‘Just the Establishment’? - Des Freedman 1. In the Wake of Peterloo? A Radical Account of the Founding of the Guardian - Des Freedman 2. The Political Economy of the Guardian - Aaron Ackerley 3. Reflections from an Editor-at-large - Gary Younge 4. Radical Moments at the Guardian - Victoria Brittain 5. The Guardian and the Israeli–Palestinian Conflict - Ghada Karmi 6. The Guardian and Latin America: Pink Tides and Yellow Journalism - Alan MacLeod 7. The Origins of the Guardian Women’s Page - Hannah Hamad 8. Trans Exclusionary Radical Centrism: The Guardian, Neoliberal Feminism and the Corbyn Years - Mareile Pfannebecker and Jilly Boyce Kay 9. The Guardian and Surveillance - Matt Kennard and Mark Curtis 10. Corruption in the Fourth Estate: How the Guardian Exposed Phone Hacking and Reneged on Reform of Press Regulation - Natalie Fenton 11. The Guardian and Corbynism and Antisemitism - Justin Schlosberg 12. Guardian Journalists and Twitter Circles - Tom Mills 13. The Guardian and the Economy - Mike Berry 14. The Guardian and Brexit - Mike Wayne 15. ‘I’m not “racist” but’: Liberalism, Populism and Euphemisation in the Guardian - Katy Brown, Aurelien Monden and Aaron Winter Notes on Contributors Index

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Book SynopsisProposes a definition of demagoguery based on her study of groups and cultures that have talked themselves into disastrously bad decisions. Patricia Roberts-Miller argues for seeing demagoguery as a way for people to participate in public discourse, and not necessarily as populist or heavily emotional.

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Book SynopsisSurveying a wide variety of disciplines, this fully-revised 7th edition offers a sophisticated and engaging treatment of the rapidly expanding field of organizational communication Places organizations and organizational communication within a broader social, economic, and cultural context Applies a global perspective throughout, including thoughtful consideration of non-Western forms of leadership, as well as global economic contexts Offers a level of sophistication and integration of ideas from a variety of disciplines that makes this treatment definitive Updated in the seventh edition: Coverage of recent events and their ethical dimensions, including the bank crisis and bailouts in the US and UK Offers a nuanced, in-depth discussion of technology, and a new chapter on organizational change Includes new and revised case studies for a fresh view on perennial topics, incorporating a global focus throughouTable of ContentsPreface xi Unit I Underlying Concepts 1 Chapter 1 Strategic Organizational Communication 3 Organizational Communication as Strategic Discourse 5 Case Study 1.1. How to Handle the Scarlet Email 7 The Fundamental Paradox 10 Thinking Strategically About Organizing and Communicating 12 Case Study 1.2. Can You Trust Anyone Under Thirty? 14 Creating Socio-Economic Spaces 18 Making Organizations Look Alike 20 Strategies of Organizing 23 Strategic Communication for Individual Members of Organizations 24 Summary: The Complexities of Organizational Communication 26 Chapter 2 Keys to Strategic Organizational Communication 30 Seeing Connections: The Importance of Systems Thinking 32 Case Study 2.1. There Go the Lights, Here Come the Babies? 40 Uncovering Assumptions: The Importance of Critical Thinking 43 Valuing Differences: The Advantages of Diversity 47 Thinking Globally: The Challenges of Globalization 49 Understanding Technology: A Radical Force for Change 52 Case Study 2.2. Working in the Virtual Future: An Optimistic View (Looking Back) 58 Summary 66 Unit II Strategies of Organizing 71 Chapter 3 Traditional Strategies of Organizing 73 Traditional Strategies of Organizational Design 75 Case Study 3.1. Feel Safer Now? 83 Traditional Strategies of Motivation, Control, and Surveillance 89 Case Study 3.2. The Power of Rewards at Industry International 92 Traditional Strategies of Leadership 98 Information and Communication Technologies (ICT) in Traditional Strategies of Organizing 99 Case Study 3.3. Scenes From the Electronic Sweatshop 104 Conclusion: Communication and Traditional Strategies of Organizing 107 Chapter 4 Relational Strategies of Organizing 113 Relational Strategies of Organizational Design 114 Case Study 4.1. Going South? 118 Relational Strategies of Motivation, Control, and Surveillance 127 Case Study 4.2. Empowerment or Iron Cage? 133 Relational Strategies of Leadership 136 Information and Communication Technology and the Relational Strategy 139 Assessing Relational Strategies 142 Thinking Critically About Relational Strategies 146 Chapter 5 Cultural Strategies of Organizing 155 Defining Key Terms: Cultures and Organizational Cultures 157 Cultural Strategies of Organizational Design 159 Cultural Strategies of Motivation, Control, and Surveillance 161 Organizational Symbolism and Cultural Strategies of Motivation and Control 166 Case Study 5.1. It’s My Party and I’ll Do What I Want To 171 Case Study 5.2. Resistance and Control in Three Service Organizations 175 Cultural Strategies of Leadership 178 Technology and Cultural Strategies of Organizing 181 Thinking Critically About Cultural Strategies 183 Chapter 6 Network Strategies of Organizing 191 Network Strategies of Organizational Design 193 Box 6.1. Choosing Communication Media 202 Box 6.2. What Might Have Been 208 Case Study 6.1. al-Qaeda: A Network Organization? 209 Case Study 6.2. Evolving Into a Network Organization 213 Network Strategies of Motivation, Control, and Surveillance 215 Challenges for Control Systems in Network Organizations 218 Leadership in Network Organizations 219 Challenges and Problems for Network Organizations 221 Beyond Networks: Alternative Strategies of Organizing 222 Box 6.3. Postmodern Organizations? 225 Conclusion 227 Postscript to Unit II Contingency Perspective on Organizing Strategies 231 Task 232 Case Study P.1. Steeling Away Into a Different Structure 236 Interrelationships Among the Contingency Variables 237 Conclusion and Transition 238 Unit III Challenges in the Twenty-First Century 241 Chapter 7 Communication, Power, and Politics in Organizations 243 A Perspective on Organizational Power 245 Case Study 7.1. On Death and Dying 247 Societal Assumptions and the Bases of Organizational Power 251 Case Study 7.2. The Playground Never Ends 263 Organizational Politics: Overt Power in the Communicative Process 266 Box 7.1. An Exploration of Life in Systems of Power 274 Conclusion 278 Chapter 8 Communication, Decision Making, and Conflict in Organizations 284 Communication and Organizational Decision Making 286 Box 8.1. Making a Green Decision 291 Case Study 8.1. Managing the Ambiguity 304 Case Study 8.2. Koalas and Roos Flying Through Chaos 313 Communication and the Management of Organizational Conflict 316 Case Study 8.3. The Bargaining Case 327 Conclusion 335 Chapter 9 Organizational Change 339 Innovation 343 Box 9.1 Organizing for Creativity 344 Adoption 348 Implementation 355 Case Study 9.1. Implementing a Moving Target: Quality Improvement at TopHill Hospital System 356 Case Study 9.2. Storytelling Journeys into Change 368 Conclusion 376 Chapter 10 Communication and Diverse Workplaces 380 Resisting “Others” 382 Case Study 10.1. Sequestering Sexual Harassment 387 Confronting the Dominant Perspective 398 Box 10.1. Feminist Strategies for Organizing 399 Case Study 10.2. Trying to Stay Balanced 402 Case Study 10.3. Is That Term “Childless” or “Childfree”? 406 Taking a Holistic Perspective 409 Conclusion 412 Chapter 11 Communication, Organizations, and Globalization 418 Culture, Difference, and Organizational Communication 421 Increasing Cultural Understanding 426 Case Study 11.1. Can You Trust Anyone Under Thirty, Part 2? 427 Economics, Globalization, and Organizational Communication 431 Case Study 11.2. Small Companies, Global Approaches 438 Chapter 12 Communication, Ethics, and Organizational Rhetoric 447 Ethics, Organizations, and Social Control 450 Societal Assumptions and Organizational Rhetoric 452 Rhetoric and Organizational Crisis and Image Management 455 Case Study 12.1. Lanxess Cleans Up Its Act 461 Public Policy making and Organizational Rhetoric 463 Case Study 12.2. Ike the Prophet 467 Systems, Actions, and Ethics 469 Conclusions and Implications for Ethics 480 Postscript to Unit III Epilogue 489 Index 491

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Book SynopsisThe story of western correspondents in Russia is the story of Russia's attitude to the west. Russia has at different times been alternately open to western ideas and contacts, cautious and distant or, for much of the twentieth century, all but closed off. From the revolutionary period of the First World War onwards, correspondents in Russia have striven to tell the story of a country known to few outsiders. Their stories have not always been well received by political elites, audiences, and even editors in their own countriesbut their accounts have been a huge influence on how the West understands Russia. Not always perfect, at times downright misleading, they have, overall, been immensely valuable. In Assignment Moscow, former foreign correspondent James Rodgers analyses the news coverage of Russia throughout history, from the coverage of the siege of the Winter Palace and a plot to kill Stalin, to the Chernobyl explosion and the Salisbury poison scandal.Trade ReviewAssignment Moscow exposes how the Moscow correspondent has had to adapt to multiple manifestations of censorship, or compete with state-run media, the severity of which has ebbed and flowed with changes in regime. * History Today *Rodgers’s narrative rests on an enormous number of articles in Anglo-American media, books by and about journalists, and his own interviews with many Moscow correspondents. * Foreign Affairs Magazine *Rodgers retains his focus on the correspondent’s interactions with Russia and Russians, rather than being sidetracked into discussions of normative values or political controversy. This approach prepares the reader for the conclusion, which celebrates the openness and curiosity of the best Russia correspondents, reminding the reader that what they have just read is a history not of Russia but of how Western correspondents have told Russia’s stories. Differentiating the two is an important and hitherto neglected task but one that James Rodgers has achieved masterfully. * Journalism *Reporting from Russia has never been easy; Rodgers vividly captures the changing fortunes of Moscow correspondents over the past hundred years, as they penetrated the mysteries of life in Russia and brought them to our newspapers and screens. Some were duped, some were fellow-travellers or spies; most battled against censors and blank-faced politicians; all have helped to shape our understanding of the world’s biggest country. * Angus Roxburgh, former Moscow correspondent for the BBC, Sunday Times and Economist *Writing about journalism in Russia since the revolution, James Rodgers rightly emphasises that to understand Russia you have to talk to people of all kinds. But he argues that even correspondents who knew the language and the history found it hard to report dispassionately because of official obstruction and their own emotional involvement. * Rodric Braithwaite *A highly original, engrossing and accessible book, Assignment Moscow stands out among journalistic accounts of Russia for its subtlety, humility and historic scope. It tells the story of British and American journalists who aimed to throw light on Russia from Lenin to Putin, and in the process illuminated the West itself. * Arkady Ostrovsky, Author of The Invention of Russia: The Rise of Putin and the age of Fake News, Winner of the 2016 Orwell Prize *It is hard to believe that in the torrent of books published on Russia each year, that one could come along as original and valuable as Assignment Moscow. One comes to appreciate the service of our reporting men and women in Moscow. For all their fallibilities, without their dedication, we wouldn’t have half the understanding of Russia that we have today, imperfect as it will always be. We therefore owe them – and especially Rodgers as journalist, teacher, analyst and cataloguer – a huge debt. * James Nixey, Chatham House *[Rodgers'] experience has been wisely distilled in this fair-minded, balanced and perceptive exploration of the problems reporters have faced in trying to report from Russia. * British Journalism Review *Reveals how journalists’ experiences reporting from Russia for the past 100 years mirrors its changing attitude to the West. * The Journalist *Table of ContentsAcknowledgements List of illustrations Foreword by Martin Sixsmith Introduction 1.Sympathies in the Struggle: Reporting Russia in Revolution, 1917 2.‘The press is lying, or does not know’: Russia goes to war with itself 3.From ‘A Wild And Barbarous Country’ via Starvation to Stalinism 4.Believe Everything But The Facts 5.But What A Story Everything Tells Here: The Great Patriotic War 6.Secrets, Censorship, and Cocktails with the Central Committee 7.A Window On The Country: Reporting Reform and Ruin 8.‘Free for all’: the Yeltsin era 9.Becoming Strong Again? 10.Russia: My History Bibliography Index

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Book SynopsisTrade Review“Talk to Me is the perfect guide to interviewing. I can think of many reporters, anchors, and late-night personalities who could benefit from this book, but anyone who speaks with fellow humans will find Nelson’s guidance priceless.” — Tom Foster, author of How to Read Literature Like a Professor “Dean Nelson is a fabulous interviewer because he has the most important qualification—genuine curiosity. Add to that his deep compassion his searing intellect, and his love of a good story, and Dean gets you to say things about yourself that even you didn’t realize. And you’re the better for it.” — Jeannette Walls “Dean Nelson is a remarkable interviewer: wonderfully informed, perceptive, smart, funny, and—not least—uplifting.” — Joyce Carol Oates “Dean Nelson is one of the best interviewers around.” — Anne Lamott

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Book SynopsisYou''ll learn: how to tell a person''s sincerity by the tone of his or her voice which three character traits are most likely to predict a person''s behaviour? how to know if your date is interested in a serious relationship the message you are sending with your hairstyle how to use your intuition to determine the right nursery school, nanny or child-minder for your child how to stay objective when evaluating a potential boss - even if you need the job desperately.Trade ReviewSecret tips from the country's leading jury consultant that will change your life. -- Larry KingA WEALTH OF TIPS AND STRATEGIES for ferreting out people's real viewpoints, motives, and character traits. . . . Whether interviewing a baby-sitter, meeting a new date, or selecting a jury, this thorough, detailed guide of what to look for could probably improve anyone's ability at seeing and being seen. * Publishers Weekly *[A] VALUABLE GUIDE . . . Practical, good advice for discerningly 'reading' others and becoming more aware of the myriad of nonverbal messages one conveys. * Kirkus Reviews *

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Book SynopsisWhether members of the family are headed to school or work, smartphones accompany family members throughout the day. The growing sophistication of mobile communication has unleashed a proliferation of apps, channels, and platforms that link parents to their children and the key institutions in their lives. While parents may feel empowered by their ability to provide their children assistance with a click on their smartphone, they may also feel pressured and overwhelmed by this need to always be on call for their children. This book focuses on the phenomenon of transcendent parenting, where parents actively use technology to go beyond traditional, physical practices of parenting. In drawing on the experiences of intensely digitally-connected families in Singapore to tell a global story, Sun Sun Lim argues how transcendent parenting can embody and convey, intentionally or not, the parenting priorities in these households. Chapters outline how parents exploit mobile connectivity to transcTrade ReviewAs the world hurtles ever further into an era of perpetual contact with media, Lim offers a fluent and well-informed analysis of the multiple effects of mobile technology on parent-child relationships. She dexterously examines a rich array of parent-child realities across varying social classes and cultures. * James E. Katz, Ph.D, Boston University *Sun Sun Lim's social analysis is robust, insightful, and important for anyone studying any field related to mobile communication. * Sonia Livingstone, London School of Economics and Political Science *With richly detailed stories of parental concerns about mobile media and the strategies they embrace to address them, this volume will be of great interest to parents, educators, and everyone who cares about children and contemporary family life in a digital age. * Lynn Schofield Clark, Ph.D, University of Denver *Table of ContentsAcknowledgements 1. Transcendent Parenting and the Media Rich Household 2. Parenting Trends Today 3. At Home 4. At School 5. Out and About 6. At Play 7. Mobile Communication and Transcendent Parenting Appendix Bibliography Index

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Book SynopsisTrade ReviewAn accomplished social scientist, writer, and award-winning teacher, Harrison gives concrete points on how to have difficult talks, leaving behind the drama of Twitter feuding, name-calling, and internet bullying that can make any sort of discussion with "the other side" seem impossible. * Savy Janssen, Los Angeles Review of Books *We can't change everyone (racist uncles, Twitter bullies, unhinged presidents who double as Twitter bullies), but Brian F. Harrison teaches us how to persuade the persuadable. This is a book for people who want to change minds using techniques that work, which means there's no chapter celebrating the effectiveness of shaming, trolling, and other emotionally satisfying but largely counterproductive weaponry. This is a hopeful and humane book for people willing to have seemingly difficult conversations that might just change the world. * Benoit Denizet-Lewis, Emerson College *What a refreshingly pragmatic, optimistic book. A Change is Gonna Come is a humane text, grounded in useful data, and full of helpful practices that are at the core of good political science, and good political habits. I look forward to teaching this! * Renée Cramer, Drake University *LGBTQ people have made historic progress in record time thanks to the brave members of our community who not only came out, but engaged in honest, challenging conversations with those who were hostile toward our very existence. As Brian Harrison's book makes clear, it is those authentic, hard conversations that have changed people's minds and opened their hearts. The only way we will defend our progress and win true equity for all people is to take Brian's advice and keep the lines of communication open. * Brian Richardson, LGBTQ advocate and Director, Lambda Legal Midwest Region *Brian Harrison has written a book that everyone — and I mean everyone — who cares about our current political morass should read. A Change is Gonna Come packages a wealth of social science research into a short, immensely readable, and incredibly smart book about how to have political conversations that matter. * Ellen Andersen, The University of Vermont *Table of ContentsChapter 1: How to Talk Politics like Grown-ups Chapter 2: The Virtue of Uncomfortable Conversations Chapter 3: How to Alienate Others Chapter 4: The Mechanics of Persuasion and the Impact of Information Chapter 5: Don't Know How I Feel About That Chapter 6: People Like Us Have Got to Stick Together Chapter 7: Change Is Hard but Not Impossible Notes References Index

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Trade ReviewForestal brings democratic theory and digital platform design together to explore the future of online community building. She paints a compelling and hopeful picture of that potential future. Technologically sophisticated, philosophically astute, and exhaustively researched, Designing Democracy argues that we can rebuild digital public spaces in ways that facilitate cooperative problem solving, in a word, we can democratize the internet. This is a welcome challenge to the techno-dystopian trend that has gripped much recent scholarship about the future of democracy in a digital age. * Simone Chambers, University of California Irvine *Many books claim that Facebook and social media are destroying democracy. In this important book, Jennifer Forestal starts from the other end, asking whether social media create the democratic spaces in which citizens can build communities, and attach themselves to these communities and improve them through experimentation, argument, and inquiry. Designing for Democracy has valuable insights for political theorists, media scholars, political scientists, and sociologists interested in clear analysis of the promise and problems of new media. * Henry Farrell, Johns Hopkins University *Designing for Democracy is political theory at its absolute best. It is an extremely sophisticated, problem-driven account of the perils and possibilities of digital technologies, but it is much more than that. It is also a capacious and original theory of democracy that emphasizes the importance of communal membership, attachment, and the willingness to work collaboratively and creatively to improve the structures that bind us together. Forestal brilliantly illuminates the way that virtual space, much like physical space, can be structured to foster sustainable communities or to discipline and divide us. * Margaret Kohn, University of Toronto *Table of ContentsChapter 1: Digital Technologies and the Problem of Democracy Chapter 2: Good Fences Make Good Neighbors: Facebook, Boundaries, and Forming Communities Chapter 3: Sustaining Democracy: Durability, Attachment, and Twitter Chapter 4: r/democracy: Flexible Spaces, Experimental Habits, and the Threat of Self-Segregation Chapter 5: Democracy For-Profit?: Control, Community, and the Role of Algorithms Chapter 6: "Make No Little Plans": Designing the Future of Democracy

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Book SynopsisSelected chapters from this book are published open access and free to read or download from Oxford Scholarship Online, https://oxford.universitypressscholarship.com/.Since Digital Dominance was published in 2018, a global consensus has emerged that technology platforms should be regulated. Governments from the United States to Australia have sought to reduce the power of these platforms and curtail the dominance of a few, yet regulatory responses remain fragmented, with some focused solely on competition while others seek to address issues around harm, privacy, and freedom of expression.Regulating Big Tech condenses the vibrant tech policy debate into a toolkit for the policy maker, legal expert, and academic seeking to address one of the key issues facing democracies today: platform dominance and its impact on society. Contributors explore elements of the toolkit through comprehensive coverage of existing and future policy on data, antitrust, competition, freedom of expression, jurisTrade ReviewSocieties have finally woken up to the threat to democracy posed by the dominance of a small number of tech companies. But to date, the legal and legislative responses to the threat have been disjointed, unimaginative, and in some cases almost incoherent. The shortage of good ideas for bringing digital technology under effective democratic control is palpable and worrying. By assembling a formidable group of thinkers on these questions, Tambini and Moore have not only created the kind of brain trust liberal democracies need at this critical time, but also a primer for policymakers everywhere. * John Naughton, Cambridge University and Observer columnist *The threat to democracy posed by the concentration of power in digital media markets is one of the great challenges of our time. Regulating Big Tech has assembled ideas for change from some of the best thinkers in the world. It is essential reading for anyone wrestling with the topic. * Ben Scott, Executive Director, Reset *Table of ContentsIntroduction Damian Tambini and Martin Moore PART I: Enhancing Competition 1. Reshaping Platform-Driven Digital Markets Mariana Mazzucato, Josh Entsminger, and Rainer Kattel 2. Reforming Competition and Media Law--The German Approach Bernd Holznagel and Sarah Hartmann 3. Overcoming Market Power in Online Video Platforms Eli M. Noam 4. Enabling Community-Owned Platforms--A Proposal for a Tech New Deal Nathan Schneider PART II: Increasing Accountability 5. Obliging Platforms to Accept a Duty of Care Lorna Woods and Will Perrin 6. Minimizing Data-Driven Targeting and Providing a Public Search Alternative Angela Phillips and Eleonora Maria Mazzoli 7. Accelerating Adoption of a Digital Intermediary Tax Elda Brogi and Roberta Maria Carlini PART III: Safeguarding Privacy 8. Treating Dominant Digital Platforms as Public Trustees Philip M. Napoli 9. Establishing Auditing Intermediaries to Verify Platform Data Ben Wagner and Lubos Kuklis 10. Promoting Data for Well-Being While Minimizing Stigma Frank Pasquale Part IV: Protecting Democracy 11. Responding to Disinformation: Ten Recommendations for Regulatory Action and Forbearance Chris Marsden, Ian Brown, and Michael Veale 12. Creating New Electoral Public Spheres Martin Moore 13. Transposing Public Service Media Obligations to Dominant Platforms Jacob Rowbottom PART V: Reforming Governance 14. A Model for Global Governance of Platforms Robert Fay 15. Determining Our Technological and Democratic Future: A Wish List Paul Nemitz and Matthias Pfeffer 16. Reconceptualizing Media Freedom Damian Tambini 17. A New Social Contract for Platforms Victor Pickard Conclusion: Without a Holistic Vision, Democratic Media Reforms May Fail Martin Moore and Damian Tambini

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Book SynopsisIn recent years, gold-standard experimental evidence on the benefits of reading fiction has exploded. Why do we love stories from books, TV and movies, and videogames? What do fictional stories have to do with stories from real life? How do stories impact our own and our children''s brain development, reading skills, social understanding, and well-being?In How Stories Change Us, Elaine Reese integrates the latest scientific research on stories from fiction (books, TV shows and movies, videogames) with stories from real life (our personal experiences, including on social media) across the lifespan. The book offers an authoritative yet accessible overview of the new interdisciplinary science of stories, told by a developmental psychologist and autobiographical memory expert with over thirty years of experience conducting research on stories. Throughout, Reese adopts a developmental perspective by tracing the impact of stories from pre-birth to old age. Drawing upon illustrative examples from her 20-year longitudinal study Origins of Memory as well as from her own life, Reese synthesizes cutting-edge research on the benefits and pitfalls of stories and offers practical tips for parents, teachers, librarians, and policymakers.Reese concludes that people have a preferred fictional story delivery system, whether it''s reading, watching, or gaming, and she advocates for a more integrated science of stories to allow us to better choose the stories we consume and tell.

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Book SynopsisWhat has constant connectivity meant for social life? In The Digital Bind, Jeffrey Boase examines how the mobile devices we use daily has reshaped family, work, and friendship. Building on a new theoretical approach, Boase reveals the challenges and opportunities of constant connectivity as well as the profound relationship between technology and society.

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Book SynopsisThe Data Analytics Advantage is a comprehensive guide that equips readers with the essential skills to analyze and leverage social media data for strategic decision-making. Combining academic principles with case studies, social media analytics expert Laeeq Khan provides a foundational understanding of the field and its importance, introduces cutting-edge trends and tools through interactive tutorials and exercises, and offers a glimpse into future developments, including the potential impact of artificial intelligence. With its balance of technical rigor and accessibility, the textbook requires minimal coding experience while covering a wide range of topics. Using a three-stage framework--discovery, analysis, visualization--Khan emphasizes the importance of question formulation, data collection, and the skillful application of analytical tools; unveils key aspects of social media analytics, from hashtag and temporal analysis to social network analysis, data visualization, and storytelling; introduces readers to various methodologies, including monitoring metrics and KPIs, adopting advanced data visualization techniques, and mastering sentiment and network analysis; and addresses potential challenges in social media analytics, such as data access, privacy, and ethics. Readers will come away with a solid grasp of theoretical concepts as well as hands-on experience through practical exercises, making The Data Analytics Advantage an indispensable resource for students, social media administrators, marketers, and data analysts alike in the rapidly evolving field of social media analytics.

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