Communication studies Books
John Wiley and Sons Ltd Clinical Communication in Medicine
Book SynopsisHighly Commended at the British Medical Association Book Awards 2016 Clinical Communication in Medicine brings together the theories, models and evidence that underpin effective healthcare communication in one accessible volume.Trade Review"From being proactive to skills that come into play when handling emergencies, Clinical Communication in Medicine discusses all kinds of scenarios and options, contrasting different coping strategies and approaches, and should be required reading for any medical student." (California Bookwatch, 2016)"The result is a scholarly yet accessible blend of history, social science, and medical and psychological insights recommended for anyone working in a clinical medical setting." (Donovan's Literary Services 2016)Table of ContentsContributors viii Foreword xi 1 Introduction 1 Jane Kidd Part 1: The doctor‐patient relationship Section lead editor: Lorraine M. Noble 2 Introduction to the Doctor–Patient Relationship 5 Lorraine M. Noble 3 History of the Doctor–Patient Relationship 6 Annie Cushing 4 Models of the Doctor–Patient Consultation 21 Alexia Papageorgiou 5 What Is Effective Doctor–Patient Communication? Review of the Evidence 30 Gregory Makoul and Sandra van Dulmen 6 Patient‐Centredness 40 Rosie Illingworth 7 The Impact of Training 49 John Skelton 8 The Future of the Doctor–Patient Relationship 57 Lorraine M. Noble Part 2: Components of Communication Section lead editor: Alexia Papageorgiou Part 2A: Core Tasks in Clinical Communication 9 Overview of Core Tasks in Clinical Communication 69 Jonathan Silverman 10 Relationship Building 72 Jonathan Silverman 11 Information Gathering and Clinical Reasoning 76 Jonathan Silverman 12 Information Sharing and Shared Decision Making 81 Jonathan Silverman Copyrighted Material 13 Communicating about Risk and Uncertainty 87 Katherine Joekes 14 Responding to Emotions 91 Theano V. Kalavana 15 Breaking Bad News 98 Rob Lane 16 Facilitating Behaviour Change through Motivational Interviewing 104 Eva Doherty 17 Responding to Medical Error and Complaints 108 Lucy Ambrose and Lindsey Pope Part 2B: Diversity Issues in Clinical Communication and Cultural Diversity 18 Overview of Diversity Issues in Clinical Communication 117 Costas S. Constantinou 19 Diversity Issues in Clinical Communication 119 Margot Turner and Nisha Dogra 20 The Family Consultation 127 Xavier Coll 21 Consulting with Children and Young People 131 Xavier Coll 22 The Older Patient 138 Andrew Tarbuck 23 End of Life Issues 147 Vinnie Nambisan and Jennifer Balls 24 Mental Health Matters 151 Jonathan Wilson Part 2C: Interprofessional Communication 25 Interprofessional Communication and Its Challenges 159 Susanne Lindqvist Part 3: Learning Teaching and Assessment Section lead editor: Jo Brown 26 Introduction to Learning Teaching and Assessment 171 Jo Brown 27 The History of Clinical Communication Teaching 172 Victoria Bates Jonathan Reinarz and Connie Wiskin Part 3A: Models of Learning 28 Behaviourism as a Way of Learning 181 Jo Brown 29 Situated and Work‐Based Learning 186 Jo Brown 30 Experiential Learning 193 Jan van Dalen 31 Transformative Learning and High‐Fidelity Simulation 200 Wesley Scott‐Smith 32 Reflective Practice 206 Sally Quilligan 33 Models of Feedback 211 Catherine J. Williamson Jill Dales and John Spencer Part 3B: The Assessment of Communication 34 Introduction to Assessment in Communication 221 Jane Kidd 35 Assessing Performance 233 Connie Wiskin and Janet Lefroy 36 Workplace‐Based Assessment 241 Jane Kidd and Janet Lefroy Part 4: Afterword 37 Afterword 251 Jo Brown Lorraine M. Noble Alexia Papageorgiou and Jane Kidd Index 252
£37.95
John Wiley and Sons Ltd The Handbook of Political Economy of
Book SynopsisOver the last decade, political economy has grown rapidly as a specialist area of research and teaching within communications and media studies. The Handbook of Political Economy of Communication combines authoritative overviews of core ideas with new case study materials and the best of contemporary theorization and research.Table of ContentsAbout the Editors viii Notes on Contributors ix Series Editor’s Preface xvi Acknowledgments xvii Introduction: The Political Economy of Communications: Core Concerns and Issues 1 Janet Wasko, Graham Murdock, and Helena Sousa Part I Legacies and Debates 11 1 Political Economies as Moral Economies: Commodities, Gifts, and Public Goods 13 Graham Murdock 2 The Political Economy of Communication Revisited 41 Nicholas Garnham 3 Markets in Theory and Markets in Television 62 Eileen R. Meehan and Paul J. Torre 4 Theorizing the Cultural Industries: Persistent Specificities and Reconsiderations 83 Bernard Miège (translation by Chloé Salles) 5 Communication Economy Paths: A Latin American Approach 109 Martín Becerra and Guillermo Mastrini Part II Modalities of Power: Ownership, Advertising, Government 127 6 The Media Amid Enterprises, the Public, and the State: New Challenges for Research 129 Giuseppe Richeri 7 Media Ownership, Concentration, and Control: The Evolution of Debate 140 John D. H. Downing 8 Maximizing Value: Economic and Cultural Synergies 169 Nathan Vaughan 9 Economy, Ideology, and Advertising 187 Roque Faraone 10 Branding and Culture 206 John Sinclair 11 Liberal Fictions: The Public–Private Dichotomy in Media Policy 226 Andrew Calabrese and Colleen Mihal 12 The Militarization of US Communications 264 Dan Schiller 13 Journalism Regulation: State Power and Professional Autonomy 283 Helena Sousa and Joaquim Fidalgo Part III Conditions of Creativity: Industries, Production, Labor 305 14 The Death of Hollywood: Exaggeration or Reality? 307 Janet Wasko 15 The Political Economy of the Recorded Music Industry: Redefinitions and New Trajectories in the Digital Age 331 André Sirois and Janet Wasko 16 The Political Economy of Labor 358 Vincent Mosco 17 Toward a Political Economy of Labor in the Media Industries 381 David Hesmondhalgh and Sarah Baker Part IV Dynamics of Consumption: Choice, Mobilization, Control 401 18 From the “Work of Consumption” to the “Work of Prosumers”: New Scenarios, Problems, and Risks 403 Giovanni Cesareo 19 The Political Economy of Audiences 415 Daniel Biltereyst and Philippe Meers 20 The Political Economy of Personal Information 436 Oscar H. Gandy, Jr. 21 The Political Economy of Political Ignorance 458 Sophia Kaitatzi-Whitlock Part V Emerging Issues and Directions 483 22 Media and Communication Studies Going Global 485 Jan Ekecrantz 23 New International Debates on Culture, Information, and Communication 501 Armand Mattelart (translation by Liz Libbrecht) 24 Global Capitalism, Temporality, and the Political Economy of Communication 521 Wayne Hope 25 Global Media Capital and Local Media Policy 541 Michael Curtin 26 The Challenge of China: Contribution to a Transcultural Political Economy of Communication for the Twenty-First Century 558 Yuezhi Zhao Name Index 583 Subject Index 596
£34.15
John Wiley and Sons Ltd The International Encyclopedia of Organizational
Book SynopsisThe International Encyclopedia of Organizational Communication offers a comprehensive collection of entries contributed by international experts on the origin, evolution, and current state of knowledge of all facets of contemporary organizational communication. Represents the definitive international reference resource on a topic of increasing relevance, in a new series of sub-disciplinary international encyclopedias Examines organization communication across a range of contexts, including NGOs, global corporations, community cooperatives, profit and non-profit organizations, formal and informal collectives, virtual work, and more Features topics ranging from leader-follower communication, negotiation and bargaining and organizational culture to the appropriation of communication technologies, emergence of inter-organizational networks, and hidden forms of work and organization Offers an unprecedented level of authority and diverse perspTable of ContentsVolume I The International Communication Association ix About the Editors xi Contributors xiii Alphabetical List of Entries xxiii Thematic List of Entries xxvii Introduction xxxi Organizational Communication A–C 1 Volume II Organizational Communication D–I 631 Volume III Organizational Communication J–Q 1397 Volume IV Organizational Communication R–Z 2031 Index 2563
£564.30
John Wiley and Sons Ltd The Handbook of Communication Engagement
Book SynopsisA comprehensive volume that offers the most current thinking on the practice and theory of engagement With contributions from an international panel of leaders representing diverse academic and professional fields The Handbook of Communication Engagement brings together in one volume writings on both the theory and practice of engagementin today's organizations and societies. The expert contributors explore the philosophical, theoretical, and applied concepts of communication engagement as it pertains to building interaction and connections in a globalized, networked society. The Handbook of Communication Engagement is comprehensive in scope with case studies of engagement from various disciplines including public relations, marketing, advertising, employee relations, education, public diplomacy, and politics. The authors advance the current thinking in engagement theory, strategy, and practice and provide a review of foundational and emerging research in engagement topics. The HandTable of ContentsNotes on Contributors xi 1. Engagement as Communication: Pathways, Possibilities, and Future Directions 1Kim A. Johnston and Maureen Taylor Part I Theoretical Foundations and Guiding Philosophies of Engagement 17 2. Toward a Theory of Social Engagement 19Kim A. Johnston 3. How Fully Functioning Is Communication Engagement If Society Does Not Benefit? 33Robert L. Heath 4. Philosophy and Ethics of Engagement 49Petra Theunissen 5. Dialogic Engagement 61Anne Lane and Michael L. Kent 6. Modeling Antecedents of User Engagement 73Heather L. O’Brien and Jocelyn McKay Part II Engaged Organizations 89 7. Toward a Cultural Ecology of Engagement 91James Everett 8. Reconceptualizing Public Relations in an Engaged Society 103Maureen Taylor 9. The Missing Half of Communication and Engagement: Listening 115Jim Macnamara 10. Corporate Social Responsibility and Engagement: Commitment, Mapping of Responsibilities, and Closing the Loop 133Bree Hurst and Øyvind Ihlen 11. Engaging Shareholder Activists: Antecedents, Processes, and Outcomes 149Nur Uysal 12. Episodic and Relational Community Engagement: Implications for Social Impact and Social License 169Kim A. Johnston, Anne B. Lane, Bree Hurst, and Amanda Beatson 13. Engagement in Conflict: Research and Practice 187Tyler R. Harrison and Jessica Wendorf Muhamad 14. Coworkership and Engaged Communicators: A Critical Reflection on Employee Engagement 205Mats Heide and Charlotte Simonsson 15. Conceptualizing Strategic Engagement: A Stakeholder Perspective 221Aimei Yang Part III Engaged Networks and Communities 231 16. Engaging Partnerships: A Network-Based Typology of Interorganizational Relationships and their Communities 233Marya L. Doerfel 17. Media Engagement in Networked Environments: An Ecological Perspective 253Mohammad Yousuf 18. Activist Stakeholders Challenging Organizations: Enkindling Stakeholder-Initiated Engagement 269W. Timothy Coombs and Sherry J. Holladay 19. The Outcomes of Engagement in Activism Networks: A Co-creational Approach 285Adam J. Saffer 20. Designing for Viable Futures: Community Engagement as Social Innovation 301Marianella Chamorro-Koc and Glenda Amayo Caldwell Part IV Towards an Engaged World 311 21. Global Engagement: Culture and Communication Insights From Public Diplomacy 313R. S. Zaharna 22. Public Diplomacy as Co-constructed Discourses of Engagement 331Alina Dolea 23. Corporate Diplomacy as an Engagement Strategy of the Nonmarket Business Environment 347Sarab Kochhar 24. Habits of the Heart and Mind: Engagement in Civil Society and International Development 357Amanda K. Kennedy and Erich J. Sommerfeldt 25. Political Engagement, Communication, and Democracy: Lessons from Brexit 371Ian Somerville 26. Deliberative Engagement and Wicked Problems: From Good Intentions to Practical Action 383Paul Willis, Ralph Tench, and David Devins 27. “Changing Worlds” Through Intentional Dialogic Engagements 397Kerrie Mackey-Smith and Grant Banfield Part V Digital Influences on Engagement 409 28. From Advertising to Engagement 411Edward C. Malthouse and Bobby J. Calder 29. Emotional Engagement in a New Marketing Communication Environment 421Sylvia Chan-Olmsted and Lisa-Charlotte Wolter 30. Virtual Engagement: A Theoretical Framework of Affordances, Networks, and Communication 439Lisa V. Chewning 31. Consumer Engagement in the Digital Era: Its Nature, Drivers, and Outcomes 453Wolfgang Weitzl and Sabine Einwiller 32. Consumer Engagement in Social Media in China 475Yi-Ru Regina Chen 33. The Role of Social Capital in Shaping Consumer Engagement within Online Brand Communities 491Jana Lay-Hwa Bowden, Jodie Conduit, Linda D. Hollebeek, Vilma Luoma-aho, and Birgit Andrine Apenes Solem 34. Engagement, Interactivity, and Diffusion of Innovations: The Case of Social Businesses 505Ruth Avidar 35. New Media Challenges to the Theory and Practice of Communication Engagement 515Greg Hearn, Caroline Wilson-Barnao, and Natalie Collie Part VI Future Challenges for Engagement as Theory and Practice 529 36. Negative Engagement 531Matias Lievonen, Vilma Luoma-aho, and Jana Bowden 37. Critical Perspectives of Engagement 549Magda Pieczka Index 569
£157.45
John Wiley and Sons Ltd Communication in Times of Trouble
Book SynopsisPresents the best practices of crisis communication and emergency risk communication This book covers crisis communication strategies and focuses on practical applications for effective management. It includes an extensive discussion of best practices in pre-crisis, crisis and post crisis stages. The book pays special attention to the needs of meeting the needs of diverse audiences and communicating in a responsive and responsible way. The principles are appropriate for many kinds of events including earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics as well as industrial accidents, toxic spills, transportation disasters, fires and intentional events. In the first chapter, Communication in Times of Trouble introduces the concept of best practices and establishes their relevance for crisis communication and emergency risk communication. A chapter is dedicated to each of the ten best practices. In each chapter, the best practice is described, examples of successfulTable of ContentsAcknowledgements ix 1 Introduction 1 What Is a Crisis? 2 What Do We Mean by Crisis Communication? 4 What Distinguishes Crisis Communication? 7 What Are Best Practices? 7 Summary 9 References 10 2 Process Approach: Take a Process Approach to Crisis Communication 11 What Do We Mean by “Communication Is a Process”? 12 What Does a Process Approach Mean for Crisis? 12 What Is a Crisis Life Cycle? 14 How Can These Stages Be Used by Crisis Communicators? 16 Why Should Communicators Participate in the Policy Formation Process? 17 Summary 19 References 20 3 Preevent Planning: Engage in Preevent Planning for Crisis Communication 21 What Does Planning Involve? 21 What Is Crisis Communication Planning? 23 How Is a Plan Created? 24 How Is Risk Assessed? 25 What Is Included in a Crisis Plan? 26 Standard Elements of a Crisis Communication Plan 28 Implementing a Crisis Plan 29 Summary 30 References 31 4 Partnerships: Form Stakeholder Partnerships With Publics 33 Why Do Crisis Leaders Sometimes Avoid Communicating With Their Publics? 33 How Are Relationships With Publics Established? 34 What Is Dialog? 35 Why Do Some Agencies and Organizations Fail to Establish Dialog? 36 How Does Dialog Produce Partnerships With Publics? 37 Are There Times When Dialog Should Be Avoided? 38 What Roles Can Publics Play in Their Partnerships With Organizations and Agencies? 39 Summary 41 References 42 5 Public Concern: Listen to and Acknowledge Concerns of Publics 45 How Do Publics Respond to Risks? 46 What Communication Challenges Do Hazards Create? 46 What Communication Challenges Does Outrage Create? 49 How Should Agencies and Organizations Acknowledge the Concerns of Publics? 50 How Do Organizations and Agencies Anticipate Which Issues Are Likely to Produce Public Outrage? 51 How Can Organizations Communicate to Prevent and Manage Outrage? 52 Summary 54 References 55 6 Honesty: Communication With Honesty, Frankness, and Openness 57 Why Is It So Important to Be Honest? 58 What Does It Really Mean to Be Honest? 60 What Are Some Challenges to Being Honest During a Crisis? 62 How Is Openness Achieved During a Crisis? 64 Summary 66 References 67 7 Collaboration: Collaborate and Coordinate With Credible Sources 69 Who Are the Credible Partners for an Organization? 70 What Do Collaboration and Coordination Mean? 72 Why Are Collaboration and Coordination So Important? 75 How Can an Organization Create Collaboration and Coordination? 76 It Is Possible to Coordinate and Cooperate With Hostile Groups? 76 Summary 77 References 78 8 Media Access: Meet the Needs of the Media and Remain Accessible 79 Why Is Media Access Important? 80 What Does Accessibility Mean? 82 How Does an Organization Maintain Accessibility? 83 What Happens If Organizations Are Not Open During a Crisis? 85 Will the Media Tell a Negative Story Regardless of the Facts? 86 Summary 86 References 87 9 Compassion: Communicate With Compassion 89 What Is a Compassionate Response to Crisis? 90 Who Is the Best Organizational Spokesperson for Expressing Compassion? 92 When Is Expressing Compassion Most Important? 93 Should an Organization Express Compassion If Blame Is Uncertain? 94 How Should an Organization Express Compassion If Blame Is Certain? 94 How Should Spokespersons Express Compassion Through Social Media? 95 What Role Does Culture Play in the Expression of Compassion? 96 Summary 97 References 98 10 Uncertainty: Accept Uncertainty and Ambiguity 101 What Causes Uncertainty for Publics? 101 How Do Publics Respond to Uncertainty? 103 What Kind of Information Do Publics Seek to Reduce Their Uncertainty? 104 How Can Organizations Avoid Overreassuring Their Publics? 105 What Are Some Other Ways to Manage Uncertainty? 106 What Are the Ethical Standards for Managing Uncertainty? 108 Summary 110 References 111 11 Empowerment: Communicate Messages of Empowerment 113 How Can Messages Empower Publics? 113 What Are the Components of an Empowering Message? 114 How Can Risk and Crisis Communicators Help Their Publics Internalize the Risk? 114 How Should Messages Be Distributed to Publics? 116 How Much Explanation of the Crisis Is Necessary? 117 How Should Recommendations for Self‐Protective Actions Be Communicated? 118 What If Publics Are Given Competing Recommendations for Empowerment? 120 What Is the Role of Empowering Messages Outside the Acute Phase of Crisis? 121 Summary 122 References 123 12 Conclusion: Implementing the Best Practices 125 Are Crises Really Occurring More Often and Are They Getting Worse? 126 How Can an Organization Repair Its Damaged Image? 128 Are There Ever Positive Outcomes to a Crisis? 130 What Are the Challenges to Implementing the Best Practices? 132 How Can the Best Practices Approach to a Crisis Be Used? 133 Summary 134 References 135 Index 137
£35.10
John Wiley and Sons Ltd The Handbook of Organizational Rhetoric and
Book SynopsisA one-stop source for scholars and advanced students who want to get the latest and best overview and discussion of how organizations use rhetoric While the disciplinary study of rhetoric is alive and well, there has been curiously little specific interest in the rhetoric of organizations. This book seeks to remedy that omission. It presents a research collection created by the insights of leading scholars on rhetoric and organizations while discussing state-of-the-art insights from disciplines that have and will continue to use rhetoric. Beginning with an introduction to the topic, The Handbook of Organizational Rhetoric and Communication offers coverage of the foundations and macro-contexts of rhetoricas well as its use in organizational communication, public relations, marketing, management and organization theory. It then looks at intellectual and moral foundations without which rhetoric could not have occurred, discussing key concepts in rhetorical theory. The book then goes on toTable of ContentsList of Figures ix List of Tables and Boxes xi Notes on Contributors xiii Preface xxi Part I Introduction 1 1. Introduction: Organizational Rhetoric 3Øyvind Ihlen and Robert L. Heath Part II Field Overviews: Foundations and Macro]Contexts 15 2. Organizational Communication and Organizational Rhetoric I: The Theme of Merger 17Charles Conrad and George Cheney 3. Organizational Communication and Organizational Rhetoric II: The Theme of Division 33Charles Conrad and George Cheney 4. Public Relations and Rhetoric: Conflict and Concurrence 51Robert L. Heath and Øyvind Ihlen 5. Marketing Rhetoric and the Rhetoric of Marketing: Manipulation or Mutuality? 67Simon Møberg Torp and Lars Pynt Andersen 6. Rhetorical Analysis in Management and Organizational Research, 2007–2017 81Larry D. Browning and E. Johanna Hartelius 7. A Theory of Organization as a Context For, and as Constituted by, Rhetoric 95John A.A. Sillince and Benjamin D. Golant Part III Concepts: Foundations Without Which Rhetoric Could Not Occur 111 8. Identification: Connection and Division in Organizational Rhetoric and Communication 113Robert L. Heath, George Cheney, and Øyvind Ihlen 9. Deploying the Topics 127Greg Leichty 10. The Truth About Ideographs: Progress Toward Understanding and Critique 143Josh Boyd 11. Myths that Work: Toward a Mythology of Organizations and Organizing 155Graham Sewell 12. Stasis Theory: An Approach to Clarifying Issues and Developing Responses 169Charles Marsh 13. Corporate Apologia: Organizational Rhetoric and Wrongdoing 185Keith M. Hearit 14. Ethos and its Constitutive Role in Organizational Rhetoric 201James S. Baumlin and Peter L. Scisco 15. The New Civic Persona: Organizational/Institutional Citizenship Reimagined 215Jill J. McMillan, Katy J. Harriger, Christy M. Buchanan, and Stephanie Gusler 16. Rhetorical Figures: The Case of Advertising 229Bruce A. Huhmann 17. Spades, Shovels, and Backhoes: Unearthing Metaphors in Organizational Rhetoric 245Damion Waymer 18. Synecdoche: Another Ubiquitous and Everyday Trope 257Peter M. Hamilton Part IV Processes: Challenges and Strategies 269 19. Rhetorical Legitimacy Contests: EpiPen and the Pharmaceutical Industry’s Rope]A]Dope 271Ashli Q. Stokes 20. Rhetorical Agency: What Enables and Restrains the Power of Speech? 287Elisabeth Hoff]Clausen 21. Organizational Rhetoric in Deeply Pluralistic Societies: The Agonistic Alternative 301Scott Davidson 22. Understanding the Rhetoric of Dialogue and the Dialogue of Rhetoric 315Michael L. Kent and Maureen Taylor 23. Persuasion in Organizational Rhetoric: Distinguishing between Instrumental and Deliberative Approaches 329Ford Shanahan, Alison Vogelaar, and Peter Seele 24. Strategic Message Design Defined: A Call for Focused Organizational Rhetoric and Communication 345Pete M. Smudde and Jeffrey L. Courtright 25. Visual and Multimodal Rhetoric and Argumentation in Organizations and Organizational Theory 359Jens E. Kjeldsen 26. Conceptualizing Audience in the Communication Process 373Heidi Hatfield Edwards Part V Areas: Contextual Applications and Challenges 383 27. Strategic Issues Management: Organizations Operating in Rhetorical Arenas 385Robert L. Heath 28. Corporate Social Responsibility and Rhetoric: Conceptualization, Construction, and Negotiation 401Amy O’Connor and Øyvind Ihlen 29. Organizational Rhetoric––Dialogue and Engagement: Explicating the Infrastructural Approach to Risk Communication 417Michael J. Palenchar and Laura L. Lemon 30. Rhetoric as the Progenitor: The Creation and Expansion of Crisis Communication 429W. Timothy Coombs 31. Organizing for Advocacy: Activist Organizational Rhetoric 439Michael F. Smith and Denise P. Ferguson Part VI Conclusions: From Origins, to Now, and Beyond 453 32. Aristotle, Burke, and Beyond: Impetus for Organizational Rhetoric’s Revival 455George Cheney and Charles Conrad 33. New Vistas in Organizational Rhetoric 471Rebecca J. Meisenbach 34. Conclusions and Take Away Points 485Robert L. Heath and Øyvind Ihlen Name Index Subject Index
£135.80
John Wiley & Sons Inc Fundamentals of Data Communication Networks
Book SynopsisWhat every electrical engineering student and technical professional needs to know about data exchange across networks While most electrical engineering students learn how the individual components that make up data communication technologies work, they rarely learn how the parts work together in complete data communication networks. In part, this is due to the fact that until now there have been no texts on data communication networking written for undergraduate electrical engineering students. Based on the author's years of classroom experience, Fundamentals of Data Communication Networks fills that gap in the pedagogical literature, providing readers with a much-needed overview of all relevant aspects of data communication networking, addressed from the perspective of the various technologies involved. The demand for information exchange in networks continues to grow at a staggering rate, and that demand will continue to mount exponentially as the number of interconnected IoT-enaTable of ContentsPreface xv Acknowledgments xix 1 Overview of Data Communication Networks 1 1.1 Introduction 1 1.2 Data Communication Network Model 1 1.3 Classification of Data Communication Networks 3 1.3.1 Transmission Method 3 1.3.2 Data Flow Direction 3 1.3.3 Network Topology 4 1.3.4 Geographical Coverage 7 1.3.5 Transmission Medium 8 1.3.6 Data Transfer Technique 8 1.3.7 Network Access Technique 9 1.3.8 Media Sharing Technique 9 1.4 Data Network Architecture 11 1.4.1 The OSI Protocol Reference Model 11 1.4.2 The Internet Architecture 12 1.5 Summary 14 2 Physical Layer 17 2.1 Introduction 17 2.2 Classification of Signals 17 2.3 Periodic Signals 18 2.4 Fourier Analysis of Periodic Signals 18 2.4.1 Reconstructing a Function from its Fourier Series 20 2.4.2 Fourier Analysis of Even and Odd Functions 21 2.4.3 Parseval’sTheorem 22 2.4.4 Complex Form of Fourier Series 23 2.5 Fourier Transform of Nonperiodic Signals 23 2.6 Filters 24 2.7 Line Coding 26 2.8 Modulation 28 2.8.1 Trigonometric Refresher Course 30 2.8.2 Amplitude Modulation 31 2.8.2.1 Overmodulation and Distortion 34 2.8.2.2 Single-Sideband Suppressed-Carrier Amplitude Modulation 34 2.8.3 Frequency Modulation 36 2.8.4 Phase Modulation 38 2.9 SamplingTheorem 38 2.9.1 Analyzing Impulse Train Sampling 39 2.9.2 Reconstruction of the Continuous-Time Signal 40 2.9.3 Statement of the SamplingTheorem 42 2.9.4 Proof of the SamplingTheorem 42 2.10 Analog-to-Digital Conversion: From PAM to PCM 44 2.10.1 Pulse Code Modulation 44 2.10.2 Quantization Noise 45 2.11 Basic DigitalModulation Schemes 46 2.11.1 Amplitude-Shift Keying 46 2.11.2 Frequency-Shift Keying 47 2.11.3 Phase-Shift Keying 48 2.12 Media Sharing Schemes 50 2.12.1 Frequency Division Multiplexing 50 2.12.1.1 Wavelength Division Multiplexing 52 2.12.2 Time Division Multiplexing 52 2.12.2.1 Synchronous Versus Asynchronous TDM 52 2.13 Modems 54 2.14 Transmission Media 54 2.14.1 Twisted Pair 55 2.14.2 Coaxial Cable 55 2.14.3 Optical Fiber 56 2.14.3.1 Fiber Modes 58 2.14.4 Wireless Medium 59 2.15 Channel Impairments 61 2.15.1 Attenuation 61 2.15.2 Noise 61 2.15.2.1 Concept of Decibel 63 2.15.2.2 Signal-to-Noise Ratio 64 2.15.3 Distortion 65 2.15.4 Equalization 66 2.16 Summary 68 3 Data Link Layer Protocols 73 3.1 Introduction 73 3.2 Framing 73 3.3 Bit Stuffing 74 3.4 Flow Control 74 3.4.1 The Stop-and-Wait Protocol 75 3.4.2 The SlidingWindow Flow Control 75 3.5 Error Detection 76 3.5.1 Parity Checking 76 3.5.2 Two-Dimensional Parity 77 3.5.3 Cyclic Redundancy Checking 78 3.6 Error Control Protocols 80 3.6.1 Stop-and-Wait ARQ 81 3.6.2 Go-Back-N ARQ 81 3.6.3 Selective Repeat ARQ 82 3.7 Data Link Control Protocols 82 3.7.1 High-level Data Link Control 83 3.7.1.1 HDLC Frame Format 84 3.7.1.2 Control Field Format 85 3.7.2 Point-to-Point Protocol 86 3.7.2.1 PPP Components 87 3.7.2.2 PPP Frame Format 87 3.7.2.3 PPP Link Control 88 3.8 Summary 89 4 Multiple Access Schemes 91 4.1 Introduction 91 4.2 Multiplexing Schemes Revisited 92 4.2.1 FDM 93 4.2.2 TDM 93 4.2.3 CDM 93 4.3 Orthogonal Access Schemes 93 4.3.1 FDMA 94 4.3.2 TDMA 94 4.3.3 CDMA 95 4.4 Controlled Access Schemes 96 4.4.1 Centralized Polling 96 4.4.2 Token Passing 96 4.4.3 Service Policies 96 4.5 Random Access Schemes 97 4.5.1 Aloha System 97 4.5.2 Slotted Aloha 98 4.5.3 CSMA 98 4.5.4 CSMA/CD 99 4.5.4.1 Why Listen While Transmitting in CSMA/CD 100 4.5.5 CSMA/CA 102 4.6 Summary 102 5 Local Area Networks 105 5.1 Introduction 105 5.2 Ethernet 105 5.2.1 Ethernet Frame Structure 106 5.2.2 IEEE 802.3 LAN Types 107 5.2.3 Ethernet Topologies 108 5.2.4 LAN Switching 110 5.2.5 Classification of Ethernet Switching 111 5.2.6 Frame Forwarding Methods 112 5.2.6.1 Store-and-Forward Switching 112 5.2.6.2 Cut-Through Switching 113 5.2.6.3 Fragment-Free Switching 113 5.2.7 Highest Layer used for Forwarding 113 5.2.7.1 Layer 2 Switching 114 5.2.7.2 Layer 3 Switching 114 5.2.7.3 Layer 4 Switching 115 5.3 Virtual LANs 115 5.3.1 Advantages of VLANs 115 5.3.2 Types of VLANs 117 5.3.2.1 Port-Based VLAN 117 5.3.2.2 MAC Address-Based VLAN 118 5.3.2.3 Protocol-Based VLANs 119 5.3.3 VLAN Tagging 120 5.3.4 Comments 121 5.4 Gigabit Ethernet 122 5.4.1 Frame Bursting 123 5.5 Wireless LANs 123 5.5.1 IEEE 802.11bWLAN 125 5.5.2 IEEE 802.11aWLAN 125 5.5.3 IEEE 802.11gWLAN 125 5.5.4 Architecture of the IEEE 802.11WLAN 126 5.5.5 Ad Hoc Mode Deployment 126 5.5.6 Infrastructure Mode Deployment 126 5.5.7 IEEE 802.11WLAN Timers 127 5.5.8 IEEE 802.11WLAN Operation 127 5.5.9 DCF Mechanism 128 5.5.10 PCF Mechanism 128 5.5.11 Range and Data Rate Comparison in the PCF Environment 129 5.6 Token Ring Network 129 5.6.1 Token Frame Fields 130 5.6.2 Token-Passing Access Method 130 5.6.3 Data/Command Frame Fields 131 5.6.4 Token Access Priority 132 5.6.5 Logical and Physical Implementation 133 5.7 Summary 134 6 Network Layer Part I – IP Addressing 137 6.1 Introduction 137 6.2 IP Address 137 6.3 Maximum Transmission Unit 139 6.4 IP Version 4 Addressing 140 6.4.1 Class A IPv4 Addresses 141 6.4.2 Class B IPv4 Addresses 141 6.4.3 Class C IPv4 Addresses 142 6.4.4 Class D IPv4 Addresses 142 6.4.5 Class E IPv4 Addresses 142 6.5 IP Subnetting 143 6.6 Variable Length Subnet Mask Networks 145 6.7 IP Quality of Service 147 6.8 Operation of the Explicit Congestion Notification 149 6.9 Address Resolution Protocol 149 6.9.1 Source and Sink in Same LAN 150 6.9.2 Source and Sink in Different LANs: Proxy ARP 150 6.9.3 Source and Sink in Different Remote LANs 151 6.10 Dealing with Shortage of IPv4 Addresses 152 6.10.1 Private Internets 152 6.10.2 Network Address Translation 153 6.10.3 Classless Inter-Domain Routing 153 6.11 IPv6 154 6.11.1 IPv6 Header 156 6.11.2 Concept of Flexible Addressing in IPv6 157 6.12 Summary 157 7 Network Layer Part II – Routing 159 7.1 Introduction 159 7.2 Routing Principle 159 7.3 Routing Algorithms 159 7.4 Static Versus Dynamic Routing 160 7.5 Link-State Versus Distance–Vector Routing 160 7.6 Flat Versus Hierarchical Routing 161 7.7 Host-Based Versus Router-Intelligent Routing 161 7.8 Centralized Versus Distributed Routing 162 7.9 Routing Metrics 162 7.9.1 Path Length 163 7.9.2 Reliability 163 7.9.3 Delay 163 7.9.4 Bandwidth 163 7.9.5 Load 164 7.9.6 Communication Cost 164 7.10 Flooding Algorithm 164 7.11 Distance–Vector Routing Algorithms 164 7.12 Link-State Routing Algorithms 165 7.13 Routing Protocols 166 7.14 Routing Information Protocol 168 7.15 Routing Information Protocol Version 2 168 7.16 Open Shortest Path First Protocol 169 7.16.1 OSPF Routing Hierarchy 169 7.16.2 OSPF Routers 169 7.16.3 OSPF Routing 170 7.16.4 Maintaining the Topological Database 171 7.17 Advantages of OSPF Over RIP 172 7.18 The Dijkstra’s Algorithm 172 7.19 Multicast Routing 176 7.20 Types of Multicast Systems 177 7.21 Host-Router Signaling 177 7.22 Multicast Routing Protocols 178 7.22.1 Opt-In Protocols 179 7.22.2 Opt-Out Protocols 180 7.22.3 Source-Based Tree Protocols 180 7.22.4 Shared Tree Protocols 180 7.23 Multicast Forwarding 181 7.24 Summary 183 8 Transport Layer – TCP and UDP 187 8.1 Introduction 187 8.2 TCP Basics 189 8.2.1 TCP Ports 189 8.2.2 TCP Sockets 190 8.2.3 TCP Segment Format 191 8.3 How TCPWorks 193 8.3.1 TCP Connection Establishment 193 8.3.2 TCP Connection Release 194 8.3.3 TCP Connection Management 195 8.4 TCP Flow Control 196 8.4.1 Slow Start 198 8.4.2 Congestion Avoidance 200 8.4.3 Fast Retransmit 201 8.4.4 Fast Recovery 202 8.5 TCP and Explicit Congestion Notification 203 8.6 The SYN Flood DoS Attach 205 8.7 UDP 206 8.8 Summary 208 9 Transport Layer – SCTP and DCCP 209 9.1 Introduction 209 9.2 Stream Control Transmission Protocol 209 9.2.1 Motivation for a New Transport Protocol 210 9.2.2 Illustration of the HOL Blocking 211 9.2.3 Summary of Features of SCTP 211 9.2.4 SCTP Packet 212 9.2.5 SCTP Header 212 9.2.6 Association Establishment 213 9.2.7 Four-Way Handshake and the SYN Flood DoS Attach 214 9.2.8 Multihoming 214 9.2.9 Multistreaming 216 9.2.10 SCTP Graceful Shutdown Feature 217 9.2.11 Selective Acknowledgments 218 9.3 Datagram Congestion Control Protocol 218 9.3.1 DCCP Packet Structure 219 9.3.2 DCCP Connection 221 9.3.3 DCCP Congestion Management 223 9.3.3.1 CCID 2–TCP-Like Congestion Control 224 9.3.3.2 CCID 3–TCP Friendly Rate Control 224 9.4 Summary 225 10 Application Layer Services 229 10.1 Introduction 229 10.2 Dynamic Host Configuration Protocol 230 10.2.1 DHCP Basics 230 10.2.2 Discovery Phase 231 10.2.3 Offer Phase 231 10.2.4 Request Phase 231 10.2.5 Acknowledgment Phase 232 10.2.6 Example of Configuration Process Timeline 232 10.2.7 Address Lease Time 232 10.2.8 Static Addresses 233 10.3 Domain Name System 233 10.3.1 Structure of the DNS 234 10.3.2 DNS Queries 236 10.3.3 Name-to-Address Resolution Process 237 10.3.4 DNS Zones 238 10.3.5 DNS Zone Updates 239 10.3.5.1 Full Zone Transfer 239 10.3.5.2 Incremental Zone Transfer 239 10.3.5.3 Notify 240 10.3.6 Dynamic Update 240 10.3.7 Root Servers 241 10.4 Summary 241 11 Introduction to Mobile Communication Networks 243 11.1 Introduction 243 11.2 Radio Communication Basics 243 11.3 Model of Radio Communication System 244 11.4 RadioWave Propagation 246 11.4.1 Free-Space Propagation 246 11.4.2 Reflection 247 11.4.3 Diffraction 248 11.4.4 Scattering 249 11.5 Multipath Fading 250 11.6 Introduction to Cellular Communication 252 11.6.1 Frequency Reuse 252 11.6.2 Cellular System Architecture 253 11.7 Clusters and Frequency Reuse 256 11.8 Co-Channel Interference 258 11.9 Cell Splitting 258 11.10 Introduction to Mobile Cellular Networks 258 11.11 Mobile Cellular Network Architecture 259 11.12 Mobility Management: Handoff 260 11.12.1 Handoff Schemes 261 11.12.2 Hard Handoff versus Soft Handoff 261 11.13 Generations of Mobile Communication Networks 261 11.13.1 First-Generation Networks 262 11.13.2 Second-Generation Networks 262 11.13.3 Introduction to the GSM Network 263 11.13.4 GSM Channels 265 11.13.5 Power Control 266 11.13.6 Overview of IS-136 TDMA Networks 266 11.13.7 Overview of IS-95 CDMA Networks 266 11.13.8 Third-Generation Networks 269 11.13.9 Fourth-Generation Networks 270 11.13.10 Fifth-Generation Networks 271 11.14 A Note on Internet-of-Things 274 11.15 Summary 274 12 Introduction to Network Security 277 12.1 Introduction 277 12.2 Types of Network Attacks 277 12.3 Security Services 280 12.4 Data Encryption Terminology 281 12.5 Cryptographic Systems 281 12.5.1 Symmetric Cryptosystems 281 12.5.2 Public-Key Cryptosystems 281 12.5.3 Comparing Symmetric and Public-Key Cryptosystems 282 12.5.4 A Hybrid Encryption Scheme 283 12.6 Technical Summary of Public-Key Cryptography 283 12.6.1 Introduction to NumberTheory 283 12.6.2 Congruences 284 12.6.3 The Square and Multiply Algorithm 284 12.6.4 Euclid’s Algorithm 285 12.6.5 Extended Euclid’s Algorithm 286 12.6.6 Euler’s Phi Function (Euler’s Totient Function) 287 12.6.7 The RSA Algorithm 287 12.7 Digital Signatures 289 12.7.1 Generating a Digital Signature 289 12.7.2 Verifying a Digital Signature 290 12.8 IP Security Protocols 291 12.8.1 IPSec Modes 291 12.8.2 Security Association 292 12.8.3 Authentication Header 292 12.8.4 Encapsulating Security Payload 292 12.8.5 Key Distribution 293 12.9 Summary 294 Bibliography 295 Index 297
£103.46
John Wiley and Sons Ltd Corporate Communication
Book SynopsisProvides an international and management perspective on the field of corporate communication Corporate communication plays an important role in higher-level management to help build and preserve a company's reputation. This intangible yet valuable asset determines the net worth of a company and affects the success of its operations. Corporate Communication: An International and Management Perspective introduces readers to the broad environment of the modern extended organization and provides an understanding of the globalization process. It describes how economic, political, and cultural features of a country affect company decisions and communication and discusses various communication disciplines and practices that are employed in programs and campaigns. This book addresses the key management issues of sustainability and technology and innovation. It also emphasizes the importance of why corporate communication must be seen as a management function and not resTable of ContentsPreface xiii Acknowledgements xv Author Biography xvii Overview of the Book’s Five Parts xix Part I The Extended Enterprise 1 1 Introduction: The Domain of Corporate Communication 5 1.1 Stakeholder Management 6 1.2 Twin Goals of Corporate Communication 7 1.2.1 Strengthening Relationships with Stakeholders 7 1.2.2 Maintaining Corporate Reputation 9 1.3 Conclusions 11 Discussion Questions 12 2 Stakeholder Relations: Investors and Employees 15 2.1 Investor Relations 15 2.1.1 SEC’s Full and Timely Disclosure Rules 16 2.1.2 Feedback and Power 16 2.1.3 Investor Relations Activities 17 2.2 Employee Relations 18 2.2.1 Maslow’s Hierarchy of Needs 18 2.2.2 Employee Communications 19 2.2.3 Recruitment and Training of Workers 20 2.2.4 Helping Workers Adjust to Foreign Employers 22 2.2.5 Labor Unions and Collective Bargaining 22 2.2.6 Standardization vs. Customization of Employee Relations 24 2.3 Conclusions 24 Discussion Questions 25 3 Stakeholder Relations: The Community and Consumers 28 3.1 Community Relations 28 3.1.1 Programs and Activities 29 3.1.2 Importance in Oil and Mining Industries 30 3.1.3 Developing a Community Relations Program 31 3.2 Consumer Relationship Management (CRM) 31 3.2.1 Moving from a Transaction to a Relationship 32 3.2.2 Social Contract and Consumer Rights 33 3.2.3 Power Relationship 34 3.2.4 Social Responsibility to Consumers and Society 34 3.2.5 Emerging Concept of “Social CRM” 36 3.2.6 Privacy 37 3.3 Conclusions 38 Discussion Questions 38 Case 1 General Electric – Profile of a Multi-National Corporation 40 Case 2 Wells Fargo Misapplies CRM 44 Part II Strategic Application of Communication Practices 51 4 Public Relations: Influencing Public Opinion 55 4.1 Historical Connection Between Public Relations and Public Opinion 56 4.1.1 The Public Relations Audit 56 4.1.2 Use of Surveys in Public Relations 57 4.1.3 Current Difficulties with Surveys 58 4.1.4 The Edelman Trust Barometer 59 4.1.5 CNBC/Burson-Marsteller Corporate Perception Indicator 59 4.1.6 Pew Research and Just Capital 60 4.2 Gaining Influence Through Publicity 60 4.2.1 Applying Perception Management: Putting “a Spin” on a Story 61 4.2.2 The Challenge Faced by Publicity: Limited Human “Channel Capacity” 62 4.2.3 Proactive Media Relations Strategy 62 4.2.4 Bernays – A Prominent Publicist 62 4.2.5 Harold Burson – Thoughts About Public Opinion 63 4.2.6 Proactive Media Relations 63 4.3 International Application of Persuasion 64 4.3.1 Public Diplomacy Campaigns 65 4.3.2 Business Support 65 4.3.3 Social Media Support 66 4.4 International Differences and Constraints in Media Relations 66 4.4.1 Use of “Guanxi” and Press Clubs 67 4.4.2 Unprofessional Practices 67 4.4.3 Constraints on Press Freedom 68 4.4.4 Singapore’s Authoritarianism 69 4.4.5 Insult Laws 69 4.4.6 Concentrated Media Ownership 69 4.5 Conclusions 70 Discussion Questions 70 4.A Foreign Media Relations Guide 71 5 Public Affairs: Exercising Power in the Socio-Political Environment 76 5.1 Central Role of Government Relations 77 5.1.1 Government Relations in China 77 5.1.2 Cases of Intervention by Governments 77 5.2 Government Litigation 81 5.3 The Term “Corporate Diplomacy” Grows 82 5.4 Tools of Public Affairs 83 5.4.1 Negotiations 83 5.4.2 Lobbying 84 5.5 Conclusions 86 Discussion Questions 86 6 Global Marketing Communication: Facilitating Exchanges 91 6.1 Integrated Marketing Communication (IMC) 91 6.2 The Marketing Mix: The 4 Ps 92 6.2.1 Product, Price, and Place 93 6.2.2 The Promotion Mix 95 6.3 Accommodating International Differences 98 6.3.1 “Think Global, Act Local” – Global Brand Architecture 98 6.3.2 Standardization vs Customization 99 6.3.3 Recognizing Cultural Differences 100 6.4 Conclusions 101 Discussion Questions 102 7 Social Media and Big Data: Extending Relationships 106 7.1 The Internet 106 7.1.1 Overseas Expansion Invites Languages Other than English 107 7.2 Social Media Marketing 108 7.2.1 Major Types 108 7.2.2 Videos – Additional Impact 110 7.2.3 Viral and Buzz Marketing 110 7.3 Social Media Impact on Corporate Communications 112 7.3.1 Changed Power Relations 112 7.4 Big Data – its Uses and Limitations 113 7.4.1 Analyzing Big Data 113 7.4.2 Applications of Big Data Analysis 114 7.5 Improving the Reliability of Big Data 117 7.5.1 Limitations of Big Data 117 7.5.2 New Approaches and Research Centers 118 7.6 The Future of Big Data – The Next Step 119 7.6.1 Artificial Intelligence (AI) 119 7.7 Conclusions 119 Discussion Questions 120 8 Digital and Social Marketing: Extending Practices and Influencing Behavior 124 8.1 Growth of Digital Marketing 124 8.1.1 Awareness of New Technology by Public Relations and Public Affairs 124 8.1.2 New University Degree Programs and Company Positions 125 8.1.3 Impact of Digital Marketing 126 8.1.4 Role of Public Affairs and Advocacy Advertising 126 8.2 Social Marketing – Changing Consumer and Citizen Attitudes and Behavior 127 8.2.1 Application to Public Health 128 8.2.2 Tackling the Obesity Issue Worldwide 128 8.2.3 Use of Wide Range of Communication Practices 131 8.3 Conclusions 131 Discussion Questions 131 Case 3 High Drug Prices Become a Public Issue 133 Case 4 Uber Requires Public Affairs Assistance and Cultural Overhaul 139 Part III International Perspective 147 9 The Force of Globalization 151 9.1 Conditions That Facilitate Globalization 152 9.1.1 Enabling Effect of Communication and Other Technologies 152 9.1.2 Rise of Scientific Thinking 153 9.2 Drivers of Globalization 153 9.2.1 Search for New Markets 154 9.2.2 Seeking Low Labor Costs 154 9.2.3 Seeking National and Company Growth 156 9.2.4 The Newest Driver: Inversion Deals 157 9.3 Obstacles to Globalization 158 9.3.1 Resurgent Nationalism 159 9.3.2 National Security Concerns 160 9.3.3 Weak Infrastructures 162 9.3.4 Widening Income Disparities 163 9.4 Saving Globalization 164 9.5 Conclusions 165 Discussion Questions 166 10 Interacting with International Players 171 10.1 Powerful MNCs 171 10.1.1 Illustrative Company Profiles 172 10.2 Nation States 173 10.2.1 China’s Antitrust and Bribery Actions 173 10.2.2 France Confronts Google Over Its Tax Deal 174 10.3 Supranational Organizations 174 10.3.1 United Nations 175 10.3.2 World Economic Institutions 177 10.4 European Union 177 10.5 Civil Society 181 10.6 NGOs as Advocacy Groups 182 10.7 Collaboration is Growing 183 10.8 Conclusions 184 Discussion Questions 184 11 Political and Economic Features of Nation States 188 11.1 Major Political Systems and Ideologies 188 11.1.1 Authoritarian Systems 188 11.1.2 Democratic Systems 190 11.2 Major Economic Systems 190 11.2.1 Free Market System 190 11.2.2 Command and Control Economies 192 11.2.3 Mixed Systems: Social Corporativism and Social Capitalism 193 11.3 Political Risk Assessment 193 11.3.1 Due Diligence in AES’s Acquisition of Telsi in the Republic of Georgia 194 11.4 Conclusions 195 Discussion Questions 195 12 Social and Cultural Features of Nation States 198 12.1 Major Aspects of a Country’s Social System 199 12.1.1 Community Institutions 199 12.1.2 Demographics and Other Forms of Audience Segmentation 202 12.2 Features of Cultural Systems 203 12.2.1 Individualism vs. Collectivism 204 12.2.2 Power Distance 205 12.2.3 Uncertainty Avoidance 206 12.2.4 Masculinity–Femininity 207 12.2.5 High vs. Low Context 207 12.2.6 Other Cultural Variables 208 12.3 Media Systems 209 12.3.1 Al Jazeera 209 12.4 Conclusions 209 Discussion Questions 209 13 The Nation Brand: Comparison with Product and Company Brand 213 13.1 Differences between Brand and Reputation 214 13.1.1 Anholt-GfK Roper Nation Brands Index 214 13.2 Building and Strengthening a Nation State 215 13.2.1 Nation-Building 215 13.2.2 Economic Development 216 13.2.3 Attracting Industry: Approaches by Countries and Cities 217 13.3 Strategy to Attract Foreign Investment 219 13.4 How Nation Brands Are Tarnished 220 13.4.1 Reputational Risks and Crises 220 13.5 Strengthening a Nation Brand 221 13.5.1 Olympics 222 13.6 World Economic Forum 222 13.7 Conclusions 223 Discussion Questions 223 Case 5 Can Public Relations Promote Globalization? 225 Case 6 Building China’s Nation Brand 227 Part IV Pivotal Issues Facing Management 235 14 Sustainability and Climate Change 237 14.1 Sustainability Begins with the Environment 237 14.1.1 Social Costs and Social Reports 238 14.1.2 Environmental Programs 238 14.2 Focus on Availability of Natural Resources 239 14.2.1 The Price System and Recycling 240 14.2.2 Greater Attention to Supplier Relations 240 14.2.3 Unilever Launches a Broad-Scale Plan 243 14.2.4 Other Sustainability Measures 243 14.3 Climate Change: The Ultimate Sustainability Challenge 245 14.3.1 Global Warming and Human Activity Argument 246 14.3.2 Application of Communication Practices 248 14.3.3 International Actions and Agreements 249 14.4 Conclusions 251 Discussion Questions 252 15 Technology and Innovation: New Risks and Issues 256 15.1 Gaining Acceptance for New Technologies 257 15.1.1 The Diffusion/Adoption Process 258 15.1.2 Controversial Technologies 258 15.2 Intellectual Property Rights 260 15.2.1 Patent Disputes and Theft of IP 260 15.2.2 Litigation Public Relations 261 15.3 Technology Creates Risks 262 15.4 The Science and Healthcare Settings of Technology 263 15.4.1 Science Settings at the Whitehead Institute and Brookhaven National Lab 263 15.4.2 Healthcare Settings 264 15.5 Conclusions 267 Discussion Questions 267 Appendix 268 Science Writing 268 Two Litigation Cases 268 Case 7 Reputational Crisis Faced by Samsung in Faulty Galaxy Note 7 Recall 270 Part V Corporate Communication Contribution to Management 277 16 Global Corporate Social Responsibility 281 16.1 Corporate Irresponsibility Abroad 281 16.1.1 Poor Working Conditions: The Bangladesh Disaster 281 16.1.2 Sales of Dangerous Products Abroad 282 16.1.3 Foreign Purchases of Agricultural Land 282 16.1.4 Offensive Banking and Insurance Practices 283 16.2 Foundations of Global Corporate Social Responsibility 283 16.2.1 A Common Code of Ethics and Professional Standards 283 16.2.2 Observing Global Declarations 284 16.3 Management Approaches to Corporate Social Responsibility 285 16.3.1 A Compensatory Approach to CSR: Social Bookkeeping 285 16.3.2 The Global CSR Pyramid 287 16.3.3 Corporate Citizenship 289 16.3.4 New Business Models 290 16.4 Forging International Agreements – the Case of Bangladesh 291 16.4.1 Nike Shows the Way 291 16.4.2 Some CSR Lessons Learned 292 16.5 Conclusions 293 Discussion Questions 293 17 Corporate Governance: The Corporate Communication Role 296 17.1 Maintaining Corporate Legitimacy 296 17.1.1 Uncertainty of Public Support for Business 297 17.1.2 Protecting the Free Market System 298 17.2 The Business–Society Relationship 298 17.2.1 Widening the Composition of the Board 299 17.2.2 Boards Face Activists 300 17.3 Shareholder Resolutions 301 17.4 Role of Corporate Communication in Corporate Governance 301 17.4.1 Protect Company Reputation and Legitimacy 301 17.4.2 Engage in Issues Management and Direct Crisis Management 303 17.4.3 Factor Public Opinion into Corporate Decision Making 304 17.4.4 Help Managers Engage with Stakeholders 305 17.4.5 Address the Public Interest 306 17.5 Conclusions 310 Discussion Questions 310 Case 8 VW’s Crisis of Corporate Governance 312 Index 325
£48.40
John Wiley and Sons Ltd The Handbook of Crisis Communication
Book SynopsisThe revised and updated new edition of the comprehensive guide to crisis communication research and practice The Handbook of Crisis Communication provides students, researchers, and practitioners with a timely and authoritative overview of the dynamic field. Contributions by an international team of 50 leading scholars and practitioners demonstrate various methodological approaches, examine how crisis communication is applied in a range of specific contexts, discuss the role of culture and technology in crisis communication, and present original research of relevance to the development and evaluation of crisis communication theory. Now in its second edition, the Handbook covers the latest advances in global crisis communication technology, current trends in research and practice, social media in crisis communication, and more. Each of the 38 chapters incorporate new material offering fresh insights into existing areas of crisis communication and explore new and emerging lines of research. A wealth of new case studies, practical scenarios, and in-depth analyses of recent crises are integrated throughout. Examines traditional applications, recent advances, and emerging areas in crisis communication Discusses communication approaches for organizational crises, disasters, political crises, and public health crisesProvides up-to-date coverage of the latest terminology, methods, and research trends in the fieldHighlights how crisis communication theory and research can inform real-world practiceFeatures detailed analyses of crisis communication in major events such as terrorist attacks, natural disasters, industrial accidents, and global pandemicsThe Handbook of Crisis Communication, Second Edition is an excellent textbook for advanced students in public relations and strategic communication programs, and a valuable reference for researchers and practitioners in fields such as crisis communication, public relations, and corporate communication.Table of ContentsAcknowledgments xi Notes on Contributors xiii Orientation to the Second Edition xxvii Part I Explication of Methods 1 Crisis Communication and Computational Methods 3 Toni G.L.A. van der Meer and Anne C. Kroon 2 Extending Experimental Crisis Communication Research: Reflections and Recommendations 17 Kenon A. Brown and Courtney D. Boman 3 Crisis Response Effectiveness: Methodological Considerations for Advancement of Empirical Research about Response Impact 31 Tomasz A. Fediuk, Isabel C. Botero and Kristin M. Pace 4 Tackling the Information Overload: Using Automated Content Analysis for Crisis Communication Research 53 Daniel Vogler and Florian Meissner Part II Theory Refinement and Development 5 A Meta- Theoretical Orientation to Crisis Communication 69 Henry S. Seeger 6 Corporate Apologia as Crisis Communication 81 Keith M. Hearit 7 The Benefits and Pitfalls of Stealing Thunder 99 An- Sofie Claeys 8 Contingent Organization–Public Relationships and their Application in Organizational Crises 113 Yang Cheng and Glen T. Cameron 9 Revisiting the Discourse of Renewal Theory: Clarifications, Extensions, Interdisciplinary Opportunities 127 Timothy L. Sellnow, Matthew W. Seeger and Ronisha Sheppard 10 Title IX in the Age of #MeToo: The Limits of Discourse of Renewal on Crisis Communication 137 Jessica Ford 11 Social- Mediated Crisis Communication Research: How Information Generation, Consumption, and Transmission Influence Communication Processes and Outcomes 151 Yan Jin, Lucinda Austin and Brooke Fisher Liu 12 Rhetorical Arena Theory: Revisited and Expanded 169 Finn Frandsen and Winni Johansen 13 Antifragile Paracrisis Communication: Managing Paracrises as Crisis Risks and Potential Opportunities 183 Feifei Chen 14 Situational Crisis Communication Theory (SCCT): Refining and Clarifying a Cognitive-Based Theory of Crisis Communication 193 W. Timothy Coombs Part III New Directions Part III a Political Crises 15 Crisis Communication in Authoritarian Systems and Digital Innovation: How Do Autocracies Resolve the Dictator’s Dilemma in Crisis Situations? 209 Gregory Asmolov 16 Political Crisis or Political Cartoon: Which Comes First? 229 Linda Hamilton- Korey and Gayle Pohl 17 US Presidents and Crisis Communication 247 Denise M. Bostdorff Part III b Public Health Crises 18 Integrating Strategy and Dosage: A New Conceptual Formula for Overcoming Unintended Effects in Public Health Crisis Communication (PHCC) 263 Xuerong Lu and Yan Jin Part III c Natural Disasters 19 Mitigating Crises: Analyzing, Planning, Organizing, Mobilizing, and Communicating to Address Natural Disasters 285 Robert L. Heath 20 Rescue Communication: Official and Volunteer Groups’ Use of Mobile and Social Media During Disasters that Become Crises 301 Keri K. Stephens and Kendall P. Tich 21 Communicating Disaster Preparedness: Combining Individual- and Community-Level Perspectives to Achieve more Lasting Resilience 313 Brett W. Robertson and Keri K. Stephens 22 A Community Engagement Approach to Natural Hazard Communication 327 Maureen Taylor, Kim Johnston and Barb Ryan Part III d Organizational Crises 23 Odwalla: The “Golden Standard” of Crisis Management? 345 Rachel Whitten 24 The Impact of Language Abstraction on the Effectiveness of Information Strategies During a Product- Harm Crisis 357 Gijs Fannes and An- Sofie Claeys 25 From Managing Emotion to Trauma- Informed Management: A New Direction in Crisis Communication 373 Stephanie Madden and Nicholas Eng 26 “Say It Like You Mean It”: An Exploration of How Members of the Public Perceive Audiovisual Crisis Responses 391 Lieze Schoofs, An- Sofie Claeys and Eva Koppen 27 Strategic Improvisation in Crisis Communication 405 Jesper Falkheimer and Mats Heide 28 Visual Media in Crisis Response: How Crisis Responders and Influencers Use Visual Media in the Digital Age in Crisis Response 421 Betsy Emmons 29 Scansis: Changing the Landscape of Crisis Communication Research and Practice 431 Elina R. Tachkova 30 Improving Crisis Communication Through Instructional Design 441 Melony Shemberger 31 Prepare and Manage an Environmental Crisis 451 Thierry Libaert 32 Exploring Crisis History’s Impacts: How Organizations’ Previous Crises Impact Current Crisis Perceptions 459 LaShonda L. Eaddy 33 Three Decades of Sport- Related Crisis Communication: A Trends Study of the Emergence and Growth of a Crisis Communication Subfield 471 Jennifer L. Harker 34 Climate Crisis Communication in Global News Videos: A Multimodal Discourse Approach to Multifaceted Knowledge and Reaction Management 491 Carmen Daniela Maier and Silvia Ravazzani Part IV Application to Practice 35 Advancing Crisis Communication Effectiveness: Integrating Crisis Scholarship with Practice 509 Bryan H. Reber, Yan Jin and Glen J. Nowak 36 How Crisis Communication Can Become an Evidence- Based Practice? 519 Jo Detavernier 37 Improving Crisis Communication: When Good Advice Becomes Impractical 525 Hoh Kim 38 Building a Career from Crisis Responder to Crisis Communicator: A Journey of Learning and Growth Through Canada’s Costliest Natural Disasters and Largest Peacetime Evacuations 545 Benjamin Morgan Postscript 553 W. Timothy Coombs Index 555
£130.50
John Wiley and Sons Ltd Intercultural Communication for Everyday Life
Book SynopsisINTERCULTURAL COMMUNICATION FOR EVERYDAY LIFE Face the global challenges of the future with this accessible introduction to communication across boundaries Communication between cultures can be challenging in a number of ways, but it also carries immense potential rewards. In an increasingly connected world, it has never been more important to communicate across a range of differences created by history and circumstance. Contributing to global communities and rising to meet crucial shared challengeshuman rights disputes, refugee crises, the international climate crisisdepends, in the first instance, on a sound communicative foundation. Intercultural Communication for Everyday Life provides a thorough introduction to this vital subject for students encountering it for the first time. Built around a robust and multifaceted definition of culture, which goes far beyond simple delineation of national boundaries, it offers an understanding of its subject that transcends US-centricity. The result, updated to reflect dramatic ongoing changes to the interconnected world, is essential for students of crosscultural communication and exchange. Readers of the second edition of Intercultural Communication for Everyday Life readers will also find: Accessible definitions of core conceptsRevised and updated chapters reflecting the COVID-19 crisis, climate change challenges, and moreAn all-new chapter on social media as a tool for intercultural communication Intercultural Communication for Everyday Life is essential for students and other readers seeking a foundational overview of this subject.Table of ContentsPreface xi Acknowledgements xv About the Companion Website xvi Walk through xvii Part one Foundations 1 1 Intercultural communication for uncertain times Why should we know about other cultures? 3 2 Action, ethics, and research How can I make a difference? 25 3 Origins How can I talk about culture? 47 Part two Elements 69 4 Subjective culture What is the base upon which cultural communication is built? 71 5 Identity--Struggle, resistance, and solidarity How can I think about my identity and that of others? 91 6 Intolerance-acceptance-appreciation-equity-inclusion How can we make the world a more tolerant and inclusive place? 108 Part three Messages 133 7 Verbal communication How can I reduce cultural misunderstandings in my verbal communication? 135 8 Nonverbal communication Can I make nonverbal blunders and not even know it? 156 9 Rhetoric and culture How does my culture relate to persuasive writing and speaking? 177 10 Media and intercultural communication How do media shape our views of others? 200 11 Information and communication technologies How do social media impact culture? 220 Part four Contexts 243 12 Adaptation and intercultural competence How can I be effective in a new culture? 245 13 Relationships and conflict How can I have better cross-cultural relationships? 267 14 The political context How can we use communication to shape politics and culture? 287 15 Intercultural communication in organizations How does culture shape business and how is business culture changing? 304 Conclusion 328 Glossary 330 Index 343
£42.74
John Wiley and Sons Ltd Creative Industries
Book SynopsisCreative Industries is a daring collection of essays that charts the noisy revolution that is transforming the production, consumption, and understanding of culture in the all-wired era.Trade Review“John Hartley has put together a remarkably rich and critical volume which discusses creativity creatively, making sense of contemporary dilemmas facing cultural producers and receivers.” Stephen Coleman, Oxford Internet Institute, University of Oxford “An innovative look at creative innovation in contemporary information societies and media cultures. These provocative, and often surprising, essays make us rethink the roles that artists, educators, business people, amateurs, governments, and everyday publics play in the creative process.” Lynn Spigel, Professor of Radio/TV/Film, Northwestern UniversityTable of ContentsAcknowledgements. Notes on Authors. Creative Industries:John Hartley. Part I: Creative World. Creative World: Ellie Rennie. Commons on the Wires: Lawrence Lessig. Open Publishing, Open Technologies: Graham Meikle. At the Opening of New Media Center Sarai, Delhi: Geert Lovink. Multicultural Policies and Integration via the Market: Néstor García Canclini. Part II: Creative Identities. Creative Identities: John Hartley. The Mayor’s Commission on the Creative Industries: John Howkins. Delia Smith Not Adam Smith: Charles Leadbeater. The Experiential Life: Richard Florida. Conclusion to Global Hollywood: Toby Miller, Nitin Govil, John McMurria and Richard Maxwell. Part III: Creative Practices. Creative Practices: Brad Haseman. The Poetics of the Open Work: Umberto Eco. Digital TV and the Emerging Formats of Cyberdrama: Janet H. Murray. Balancing the Books: Ken Robinson. Connecting Creativity: Luigi Maramotti. Performing the ‘Real’ 24/7: Jane Roscoe. Part IV: Creative Cities. Creative Cities: Jinna Tay. London as a Creative City: Charles Landry. Developing Cultural Industries in St Petersburg: Justin O’Connor. Local clusters in a global economy: Michael E. Porter. Cosmopolitan De-scriptions: Shanghai and Hong Kong: Ackbar Abbas. Part V: Creative Enterprises. Creative Enterprises: Stuart Cunningham. Why Cultural Entrepreneurs Matter: Charles Leadbeater and Kate Oakley. Games, the New Lively Art: Henry Jenkins. Harnessing the Hive: JC Herz. Part VI: Creative Economy. Creative Economy: Terry Flew. When Markets Give Way to Networks … Everything is a Service: Jeremy Rifkin. Clubs to companies: Angela McRobbie. Culture and the Creative Economy in the Information Age: Shalini Venturelli. Index
£104.36
John Wiley and Sons Ltd Creative Industries
Book SynopsisCreative Industries is a daring collection of essays that charts the noisy revolution that is transforming the production, consumption, and understanding of culture in the all-wired era.Trade Review“John Hartley has put together a remarkably rich and critical volume which discusses creativity creatively, making sense of contemporary dilemmas facing cultural producers and receivers.” Stephen Coleman, Oxford Internet Institute, University of Oxford “An innovative look at creative innovation in contemporary information societies and media cultures. These provocative, and often surprising, essays make us rethink the roles that artists, educators, business people, amateurs, governments, and everyday publics play in the creative process.” Lynn Spigel, Professor of Radio/TV/Film, Northwestern UniversityTable of ContentsAcknowledgements. Notes on Authors. Creative Industries:John Hartley. Part I: Creative World. Creative World: Ellie Rennie. Commons on the Wires: Lawrence Lessig. Open Publishing, Open Technologies: Graham Meikle. At the Opening of New Media Center Sarai, Delhi: Geert Lovink. Multicultural Policies and Integration via the Market: Néstor García Canclini. Part II: Creative Identities. Creative Identities: John Hartley. The Mayor’s Commission on the Creative Industries: John Howkins. Delia Smith Not Adam Smith: Charles Leadbeater. The Experiential Life: Richard Florida. Conclusion to Global Hollywood: Toby Miller, Nitin Govil, John McMurria and Richard Maxwell. Part III: Creative Practices. Creative Practices: Brad Haseman. The Poetics of the Open Work: Umberto Eco. Digital TV and the Emerging Formats of Cyberdrama: Janet H. Murray. Balancing the Books: Ken Robinson. Connecting Creativity: Luigi Maramotti. Performing the ‘Real’ 24/7: Jane Roscoe. Part IV: Creative Cities. Creative Cities: Jinna Tay. London as a Creative City: Charles Landry. Developing Cultural Industries in St Petersburg: Justin O’Connor. Local clusters in a global economy: Michael E. Porter. Cosmopolitan De-scriptions: Shanghai and Hong Kong: Ackbar Abbas. Part V: Creative Enterprises. Creative Enterprises: Stuart Cunningham. Why Cultural Entrepreneurs Matter: Charles Leadbeater and Kate Oakley. Games, the New Lively Art: Henry Jenkins. Harnessing the Hive: JC Herz. Part VI: Creative Economy. Creative Economy: Terry Flew. When Markets Give Way to Networks … Everything is a Service: Jeremy Rifkin. Clubs to companies: Angela McRobbie. Culture and the Creative Economy in the Information Age: Shalini Venturelli. Index
£32.25
John Wiley and Sons Ltd Genre Gender Race and World Cinema
Book SynopsisGenre, Gender, Race, and World Cinema is an innovative anthology that introduces the study of film theory using the four topics of genre, gender, race, and world cinema, to encourage critical discussion. A major anthology geared towards course use, which covers key concepts in film studies through analysis of important films from American, Asian, European and African cinema Combines formal, historical, cultural, and theoretical approaches to study Analyzes how film represents and influences individual and societal constructs of identity Uses selected readings to introduce inter-textual relations between the readings and the films they discuss Contains section introductions that map the themes and histories of each topic, and raise theoretical issues specific to each Trade Review"An invaluable resource that should (and will) be used by anyone interested in studying, or otherwise thinking about cinema." M/C Reviews “Julie Codell’s anthology does not so much as carve out a niche in film studies as dive in and out of several pre-existing niches, helping itself en route to anything that looks bright and attractive. The result is a collection that overlaps the territory of various recent publications… while forging links and mapping interconnections between its prime concerns… Altogether, this collection should encourage students to explore areas of cinema beyond the conventional English-language mainstream, enriching their viewing experience and offering insights and wider cultural contexts for the films they watch.” The Times Higher Education Supplement “This is a volume whose time has come: a new kind of film text to suit an era when globalization challenges the authority of local cultures, and diasporic mobility is the order of the day.” E. Ann Kaplan, State University of New York at Stony Brook "A superb collection that insightfully demonstrates that race and gender shape global cinema. Ideal for film courses and for anyone interested in world cinema, this is a well-balanced, rigorous, and accessible group of essays sure to provoke deep reflection and passionate discussion." Daniel Bernardi, Arizona State UniversityTable of ContentsPreface. General Introduction: Film and Identities. Part I: Genres: Ever-Changing Hybrids:. Introduction and Further Readings. 1. Conclusion: A semantic/syntactic/pragmatic approach to genre: Rick Altman. 2. Film Bodies: Gender, Genre, and Excess: Linda Williams. 3. The Body and Spain: Pedro Almodovar’s All About My Mother: Ernesto R. Acevedo-Muñoz. 4. Enjoy Your Fight!--Fight Club as a Symptom of the Network Society: Bülent Diken and Carsten Bagge Laustsen. 5. Film and Changing Technologies: Laura Kipnis. 6. Postmodern Cinema and Hollywood Culture in an Age of Corporate Colonization: C. Boggs and T. Pollard. Part II: Genders – More Than Two:. Introduction and Further Readings. 7. Mobile Identities, Digital Stars, and Post Cinematic Selves: Mary Flanagan. 8. “Nothing Is As It Seems”: Re-viewing The Crying Game: Lola Young. 9. Crying over the Melodramatic Penis: Melodrama and Male Nudity in Films of the 90s: Peter Lehman. 10. Travels with Sally Potter’s Orlando: Gender, Narrative, Movement: Julianne Pidduck. 11. Body Matters: the Politics of Provocation in Mira Nair’s Films: Alpana Sharma. 12. Cowgirl Tales: Yvonne Tasker. Part III: Race Stereotypes and Multiple Realisms:. Introduction and Further Readings. 13. The Family Changes Color: Interracial Families in Contemporary Hollywood Cinema: Nicola Evans. 14. Black on White: Film Noir and the Epistemology of Race in Recent African American Cinema: Dan Flory. 15. Being Chinese American, Becoming Asian American: Chan is Missing: Peter X Feng. 16. The Wedding Banquet: Global Chinese Cinema and the Asian American Experience: Gina Marchetti. 17. Another Fine Example of the Oral Tradition? Identification and Subversion in Sherman Alexie’s Smoke Signals: Jhon Warren Gilroy. 18. Playing Indian in the Nineties: Pocahontas and The Indian in the Cupboard: Pauline Turner Strong. 19. “You Are Alright, But…”: Individual and Collective Representations of Mexicans, Latinos, Anglo-Americans and African-Americans in Steven Soderbergh's Traffic: Deborah Shaw. Part IV: World Cinema, Joining Local and Global:. Introduction and Further Readings. 20. Theorizing ‘Third-World’ Film Spectatorship: Hamid Naficy. 21. The Open Image: Poetic Realism and the New Iranian Cinema: Shohini Chaudhuri and Howard Finn. 22. The Seductions of Homecoming; Place, Authenticity, and Chen Kaige’s Temptress Moon: Rey Chow. 23. Cultural Identity and Diaspora in Contemporary Hong Kong Cinema: Julian Stringer. 24. “And Yet My Heart Is Still Indian”: The Bombay Film Industry and the (H)Indianization of Hollywood: Tejaswini Ganti. 25. Future Past: Integrating Orality into Francophone West African Film: Melissa Thackway. Acknowledgments
£94.00
John Wiley and Sons Ltd Genre Gender Race and World Cinema
Book Synopsis* A major anthology geared towards course use, which covers key concepts in film studies through analysis of important films from American, Asian, European and African cinema. * Features innovative use of four topics - genre, gender, race, and world cinema - to introduce concepts and encourage critical discussion.Trade Review"An invaluable resource that should (and will) be used by anyone interested in studying, or otherwise thinking about cinema." M/C Reviews “Julie Codell’s anthology does not so much as carve out a niche in film studies as dive in and out of several pre-existing niches, helping itself en route to anything that looks bright and attractive. The result is a collection that overlaps the territory of various recent publications… while forging links and mapping interconnections between its prime concerns… Altogether, this collection should encourage students to explore areas of cinema beyond the conventional English-language mainstream, enriching their viewing experience and offering insights and wider cultural contexts for the films they watch.” The Times Higher Education Supplement “This is a volume whose time has come: a new kind of film text to suit an era when globalization challenges the authority of local cultures, and diasporic mobility is the order of the day.” E. Ann Kaplan, State University of New York at Stony Brook "A superb collection that insightfully demonstrates that race and gender shape global cinema. Ideal for film courses and for anyone interested in world cinema, this is a well-balanced, rigorous, and accessible group of essays sure to provoke deep reflection and passionate discussion." Daniel Bernardi, Arizona State UniversityTable of ContentsPreface viii General Introduction: Film and Identities 1 Part I Genres: Ever-Changing Hybrids 5 Part II Genders – More Than Two 117 Part III Race: Stereotypes and Multiple Realisms 213 Part IV World Cinema: Joining Local and Global 359 Acknowledgments 471
£37.95
John Wiley and Sons Ltd The Horror Film
Book SynopsisCombining historical narrative with close readings of several significant horror films, this brief volume offers a broad and lively introduction to cinematic horror. In doing so, it outlines and investigates important issues in the production, consumption, and cultural interpretation of the genre. An ideal text for perennially popular courses on the horror film genre. Examines the ways in which horror movies have been produced, received, and interpreted by filmmakers, audiences, and critics, from the 1920s to the present. Provides a short historical introduction of the horror film as an orientation to the field. Analyses a wide variety of major works in the genre, including Frankenstein, Cat People, Invasion of the Body Snatchers, The Texas Chain Saw Massacre, Halloween and Bram Stoker's Dracula. Trade Review"Worland writes in a scholarly but not overly pedantic style, and he is concise and insightful" ChoiceTable of ContentsList of illustrations. Acknowledgments. 1. Introduction: Undying Monsters. 2 A Short History of the Horror Film:Beginnings to 1945. 3. A Short History of the Horror Film: 1945 to the Present. 4. Monsters Among Us: Cases of Social Reception. 5. Edges of the Horror Film: Lon Chaney, Tod Browning, and The Unknown (1927). 6. Frankenstein (1931) and Hollywood Expressionism. 7. Cat People (1942): Lewton, Freud, and Suggestive Horror. 8. Horror in “The Age of Anxiety”: Invasion of the Body Snatchers (1956). 9. Slaughtering Genre Tradition: The Texas Chain Saw Massacre (1974). 10. Halloween (1978): The Shape of the Slasher Film. 11. Re-Animator (1985) and Slapstick Horror. 12. Demon Lover: Bram Stoker's Dracula (1992). 13. Afterword: Our Haunted Houses. Appendix: Horror Auteurs. Notes. Index
£87.35
John Wiley and Sons Ltd From Shane to Kill Bill
Book SynopsisFrom Shane to Kill Bill: Rethinking the Western is an original and compelling critical history of the American Western film. Provides an insightful overview of the American Western genre Covers the entire history of the Western, from 1939 to the present Analyses Westerns as products of a genre, as well as expressions of political and social desires Deepens an audience''s understanding of the genre''s most important works, including Shane, Stagecoach, The Searchers, Unforgiven, and Kill Bill Contains numerous illustrations of the films and issues discussed. Trade Review"Each chapter has a thesis explored at length, with analysis of selected films. The selection of film analyzed is well chosen with celebrated classics as well as the offbeat." (Journal of Film and Video, Fall 2009) "McGee has written a rich, ambitious book. ... McGee's readings are richly informed by the work of his predecessors, and they are invariably thoughtful, bold, and challenging. Probably every reader who has seen the films discussed will find things to quarrel with, but almost certainly every reader will also find McGee's arguments a powerful inducement to give these films another careful look. Summing Up: Highly recommended." -- CHOICE, September 2007 "McGee is an astute observer of United States culture who offers trenchant discussion of the Western genre. He chooses his films strategically and reveals their textual strategies and historical meanings." Stan Corkin, University of CincinnatiTable of ContentsList of Illustrations. Preface. 1. Why Shane Never Comes Back. Alan Ladd’s Face. What Shane Wants. Why Shane Wears a Blue Collar. Why Shane’s Gun Sounds Like an Atom Bomb. 2. The Political Origin of the Western. Owen Wister Went West. The West Went to Hollywood. Marx Goes West. 3. Crossing the Border. Jefferson’s Double-Cross (Stagecoach and Destry Rides Again). The Virginian Crossed Out (The Westerner). 4. Revolutionary Hysteria. The Hysterical Fascist Killer (Duel in the Sun). Notorious Ladies (Johnny Guitar and The Quick and. the Dead). 5. Bad Fathers Make Good Sons. Shoot the Father (My Darling Clementine). Don’t Shoot the Father (Red River). Forget the Father (The Searchers). 6. Men on the Verge of a Nervous Breakdown. The Gunfighter and the Proletariat. The Man Who Did Not Corrupt Hadleyville (High Noon). The Men Who Save John Wayne (Rio Bravo). The Man Who Shot John Wayne (The Man Who Shot Liberty. Valance). 7. Magnificent Corpses. Redemption through Destruction. The Winners Are the Losers (The Magnificent Seven). Only Death Will Do (The Wild Bunch). 8. Death’s Landscape. The Uses of the Dead. Two Kinds of Men (The Dollars Trilogy). Get Out of the Way (Once Upon a Time in the West and. A Fistful of Dynamite). Transcendence on a Pale Horse (The Eastwood Westerns). 9. Western Armageddon. All Men Are Poets (McCabe and Mrs. Miller). The Multitude at Heaven’s Gate (Heaven’s Gate). Conclusion: Kill Bill, or Why Shane Always Comes Back. References. Index
£31.30
John Wiley and Sons Ltd Bridging the Gaps in Global Communication
Book SynopsisThis major textbook for a growing area of study provides the reader with the framework necessary for understanding the implications of communication in the global media marketplace. Using practical examples, Newsom offers students and media professionals an indispensable guide to mastering the art of international and intercultural communication.Trade Review"Once again Doug Newsom has done the communication discipline a favor with an outstanding analysis of global communication, its problems and its promises. This is a book worth reading." - Don W. Stacks, University of Miami "A thought-provoking volume that addresses many issues for those who are working or planning to work abroad. The exercises are useful for the classroom as well as the training room." – Gloria Walker, ABC, FRSA, Consultant, Southall, England "Doug Newsom is pre-eminently qualified to help the reader understand and empathize with those of other cultures and global regions while continuing to respect one’s own beliefs and values. Take this book with you on your next international trip!" - Dean Kruckeberg, University of Northern IowaTable of ContentsPreface. List of Figures. Part I: Global Sources and Systems of Communication: Concepts, Economics, and Politics. 1. Organization of Information . 1.1. Sources of Information. 1.1.1. Interpersonal channels. 1.1.2. Extrapersonal relationships, usually public ones. 1.2. Systems of Communication. 1.2.1. Mass communication. 1.2.2. Organizational: profit and nonprofit. 1.3. Summary. 2. Concepts. 2.1. Information for Individual Decision Making. 2.2. Information for Communal Decision Making. 2.3. Thinking Differently and Avoiding Assumptions. 2.4. Summary. 3. Politics. 3.1. Government Structure. 3.2. Institutional Freedoms. 3.3. Individual Freedoms. 3.4. Summary. 4. Economics . 4.1. Commercially Based Economies (Competitive). 4.2. Government-based Economies (Supportive). 4.3. Summary. Recap for Part I, Global Sources and Systems of Communication: Concepts, Economics, and Politics. Part II: The Cultural Context in which Information Is Received, Interpreted, and Understood. 5. Nonverbal Interaction: Action, Sound, and Silence. 5.1. Music. 5.2. Dress. 5.3. Food. 5.4. Expressions. 5.5. Summary. 6. Theories of Signs and Language. 6.1. Signs. 6.1.1. Gestures. 6.1.2. Public information signs. 6.1.3. Symbols. 6.1.4. Logos. 6.1.5. Advertising. 6.2. Signs as Persuasive Images. 6.3. Language. 6.3.1. Semantics. 6.3.2. Syntactics. 6.3.3. Pragramatics. 6.4. Summary. 7. Theories of Symbolic Interaction, Structuration, and Convergence. 7.1. Application. 7.2. Limitation. 7.3. Summary. 8. Theories of Discourse. 8.1. Agenda Setting on a Global Level. 8.2. Speech-act Theory. 8.3. Summary. 9. Frames of Reference. 9.1. Attachment of Meanings. 9.2. Experiences. 9.3. Living in Two (or More) Cultures. 9.4. Summary. 10. Ethical Issues. 10.1. Sensitivities. 10.2. Interpretations. 10.3. Summary. 11. Legal Issues. 11.1. Government. 11.2. Religion. 11.3. Summary. 12. The Roles of Advertising and Public Relations . 12.1. Advertising. 12.1.1. Illustrations. 12.1.2. Product information. 12.2. Public Relations. 12.2.1. Policies. 12.2.2. Practices. 12.3. Summary. 13. Miscommunication and Consequences. 13.1. Mass Communication/Editorial Content. 13.2. Commercial/Promotional Content. 13.3. Summary. 14. Developing a Worldview. 14.1. Personally. 14.2. Professionally. 14.3. Summary
£93.05
John Wiley and Sons Ltd Bridging the Gaps in Global Communication
Book SynopsisThis major textbook for a growing area of study provides the reader with the framework necessary for understanding the implications of communication in the global media marketplace. Using practical examples, Newsom offers students and media professionals an indispensable guide to mastering the art of international and intercultural communication.Trade Review"Once again Doug Newsom has done the communication discipline a favor with an outstanding analysis of global communication, its problems and its promises. This is a book worth reading." - Don W. Stacks, University of Miami "A thought-provoking volume that addresses many issues for those who are working or planning to work abroad. The exercises are useful for the classroom as well as the training room." – Gloria Walker, ABC, FRSA, Consultant, Southall, England "Doug Newsom is pre-eminently qualified to help the reader understand and empathize with those of other cultures and global regions while continuing to respect one’s own beliefs and values. Take this book with you on your next international trip!" - Dean Kruckeberg, University of Northern IowaTable of ContentsPreface. List of Figures. Part I: Global Sources and Systems of Communication: Concepts, Economics, and Politics. 1. Organization of Information . 1.1. Sources of Information. 1.1.1. Interpersonal channels. 1.1.2. Extrapersonal relationships, usually public ones. 1.2. Systems of Communication. 1.2.1. Mass communication. 1.2.2. Organizational: profit and nonprofit. 1.3. Summary. 2. Concepts. 2.1. Information for Individual Decision Making. 2.2. Information for Communal Decision Making. 2.3. Thinking Differently and Avoiding Assumptions. 2.4. Summary. 3. Politics. 3.1. Government Structure. 3.2. Institutional Freedoms. 3.3. Individual Freedoms. 3.4. Summary. 4. Economics . 4.1. Commercially Based Economies (Competitive). 4.2. Government-based Economies (Supportive). 4.3. Summary. Recap for Part I, Global Sources and Systems of Communication: Concepts, Economics, and Politics. Part II: The Cultural Context in which Information Is Received, Interpreted, and Understood. 5. Nonverbal Interaction: Action, Sound, and Silence. 5.1. Music. 5.2. Dress. 5.3. Food. 5.4. Expressions. 5.5. Summary. 6. Theories of Signs and Language. 6.1. Signs. 6.1.1. Gestures. 6.1.2. Public information signs. 6.1.3. Symbols. 6.1.4. Logos. 6.1.5. Advertising. 6.2. Signs as Persuasive Images. 6.3. Language. 6.3.1. Semantics. 6.3.2. Syntactics. 6.3.3. Pragramatics. 6.4. Summary. 7. Theories of Symbolic Interaction, Structuration, and Convergence. 7.1. Application. 7.2. Limitation. 7.3. Summary. 8. Theories of Discourse. 8.1. Agenda Setting on a Global Level. 8.2. Speech-act Theory. 8.3. Summary. 9. Frames of Reference. 9.1. Attachment of Meanings. 9.2. Experiences. 9.3. Living in Two (or More) Cultures. 9.4. Summary. 10. Ethical Issues. 10.1. Sensitivities. 10.2. Interpretations. 10.3. Summary. 11. Legal Issues. 11.1. Government. 11.2. Religion. 11.3. Summary. 12. The Roles of Advertising and Public Relations . 12.1. Advertising. 12.1.1. Illustrations. 12.1.2. Product information. 12.2. Public Relations. 12.2.1. Policies. 12.2.2. Practices. 12.3. Summary. 13. Miscommunication and Consequences. 13.1. Mass Communication/Editorial Content. 13.2. Commercial/Promotional Content. 13.3. Summary. 14. Developing a Worldview. 14.1. Personally. 14.2. Professionally. 14.3. Summary
£37.00
John Wiley and Sons Ltd Persuasive Messages
Book SynopsisDesigned to help students become more successful persuaders, Persuasive Messages offers practical advice on refining purpose, understanding audience, and designing a persuasive message. This textbook combines theory and practice, adopting a cognitive approach to understanding the persuasion process. A guide to successful persuasion, using student-friendly examples to provide a much-needed balance between theory and application Offers a new approach using the Cognitive Response Model, which places a special emphasis on audiences, and how they react to, or process, persuasive messages Covers a broad range of issues including: the relationship between attitudes and behaviour; the nature of ethics in persuasion; dealing with hostile and multiple audiences; and theories of persuasion, including consistency, social judgment, and reasoned action Teaches readers to be critical consumers of persuasive messages by discussing persuasion in advertiTrade Review"The theoretical part of the book presents the key concepts to understanding the processes of social influence and persuasion." (PsycCritiques, June 2009) “The blending of classical rhetoric and contemporary persuasion theory and meta-analysis results as applied to everyday practice represents an exciting and remarkable achievement. Understandable and comprehensive, the Benoits begin the next generation of textbooks.” Mike Allen, UW-Milwaukee“This clearly written book [does] a particularly good job of combining theory and application. References [are] comprehensive, … and the material well presented and accessible. Recommended.” (Choice) Table of ContentsList of Figures. List of Boxes. List of Tables. Preface. Part I: Attitudes and Persuasion:. 1. The Importance of Persuasion. 2. The Cognitive Approach to Persuasion. 3. The Source of Persuasive Messages: Credibility. 4. Ethical Concerns. Part II: Preparing Persuasive Communication:. 5. Purpose and Audience. 6. Organization: Structuring the Message. 7. Substance: Support for Your Ideas. 8. Symbols and Style. 9. Hostile, Apathetic, Motivated, and Multiple Audiences. Part III: Theories of Persuasion:. 10. Consistency Theories of Attitude Change. 11. Social Judgment/Involvement Theory. 12. Theory of Reasoned Action. Part IV: Critical Consumers of Persuasive Messages:. 13. Persuasion in Advertising. 14. Persuasion in Political Campaigns. References. Index
£93.05
John Wiley and Sons Ltd Persuasive Messages
Book SynopsisDesigned to help students become more successful persuaders, Persuasive Messages offers practical advice on refining purpose, understanding audience, and designing a persuasive message. This textbook combines theory and practice, adopting a cognitive approach to understanding the persuasion process. A guide to successful persuasion, using student-friendly examples to provide a much-needed balance between theory and application Offers a new approach using the Cognitive Response Model, which places a special emphasis on audiences, and how they react to, or process, persuasive messages Covers a broad range of issues including: the relationship between attitudes and behaviour; the nature of ethics in persuasion; dealing with hostile and multiple audiences; and theories of persuasion, including consistency, social judgment, and reasoned action Teaches readers to be critical consumers of persuasive messages by discussing persuasion in advertiTrade Review“Persuasive Messages displays a mature judgment about how to teach and learn persuasion. The product of two very experienced scholar/instructors, the book commits to a base theory – the Elaboration Likelihood Model – and shows how it informs both practice and reflection on other leading theories. This book is very well adapted to an introductory course with a practical component.” Dale Hample, Western Illinois University “The blending of classical rhetoric and contemporary persuasion theory and meta-analysis results as applied to everyday practice represents an exciting and remarkable achievement. Understandable and comprehensive, the Benoits begin the next generation of textbooks.” Mike Allen, UW-Milwaukee“This clearly written book [does] a particularly good job of combining theory and application. References [are] comprehensive, … and the material well presented and accessible. Recommended.” Choice Table of ContentsList of Figures. List of Boxes. List of Tables. Preface. Part I: Attitudes and Persuasion:. 1. The Importance of Persuasion. 2. The Cognitive Approach to Persuasion. 3. The Source of Persuasive Messages: Credibility. 4. Ethical Concerns. Part II: Preparing Persuasive Communication:. 5. Purpose and Audience. 6. Organization: Structuring the Message. 7. Substance: Support for Your Ideas. 8. Symbols and Style. 9. Hostile, Apathetic, Motivated, and Multiple Audiences. Part III: Theories of Persuasion:. 10. Consistency Theories of Attitude Change. 11. Social Judgment/Involvement Theory. 12. Theory of Reasoned Action. Part IV: Critical Consumers of Persuasive Messages:. 13. Persuasion in Advertising. 14. Persuasion in Political Campaigns. References. Index
£49.35
John Wiley and Sons Ltd Ethics in Journalism
Book SynopsisThe reputation of journalists is continually being questioned. Nearly every public opinion poll shows that people have lost respect for journalists and lost faith in the news media. In this fully updated and expanded 6th edition of Ethics in Journalism , author Ron F.Trade Review"Provides updates that assure that the title remains one of the leading texts for journalism ethics. Provides clear, uncomplicated discussion of challenges facing journalists... Recommended." (Choice, August 2008)Table of ContentsPreface. Part I: Principles and Guidelines. 1. The Search for Principles. 2. The Study of Ethics. Part II: Telling the Truth. 3. Truth and objectivity. 4. Errors. 5. Transparency. 6. Faking the News. Part III: Reporting the News. 7. Working with sources. 8. The Government Watch. 9. The shady world of unnamed sources. 10. Deception. Part IV: Compassion and the Journalist. 11. Compassion, privacy and ordinary citizens. 12. Privacy for Political Leaders. 13. Compassion and Photographers. Part V: Conflicts of Interest. 14. Journalists and Their Communities. 15. Freebies and Financial Concerns. 16. The Business of Journalism. Cases to Discuss. Index
£38.90
John Wiley and Sons Ltd CultureonDemand
Book SynopsisThis highly original, thought-provoking book written by a pioneer of communication studies is the first to analyze the post 9/11 world in terms of global media and popular culture. Written in an engaging and candid manner by a leading expert in this field Argues that cross-cultural understanding can only be achieved by harnessing the power of global media, popular culture, information technology, and personal communications technologies Examines the global trend of using film, video, music, and TV on-demand as the framework through which we experience all cultural activity Draws inspiration from the work of a range of theorists, from Charles Darwin to Anthony Giddens Candidly interrogates the very latest developments in world affairs, especially the roles of fundamentalist religious ideology, media globalization, and individualism, whose complex relationships have yTrade Review“James Lull shows that religion and media ravenously feed off each other--often for the worse. But he also points the way to a future of 'global wisdom,' which leverages the best ideals of communication and faith. This is one gospel worth preaching.” Irshad Manji, author, The Trouble with Islam Today “With uncommon brilliance, extreme intellectual agility, and profound cultural wisdom, James Lull’s latest book faces courageously and optimistically the most daunting challenges of our troubled times.” Eduardo Neiva, University of Alabama at Birmingham “Taking global cultural analysis in refreshing new directions, James Lull offers the reader powerful insights into the social and symbolic realities of the 21st Century.” Gabriela Pedroza, Monterrey Institute of Technology "In this impressively wide-ranging study, Lull makes an impassioned plea for the new media technologies to be brought to the forefront of the struggle against cultural prejudice. Calling for cooperation rather than conflict, open-minded communication rather than fundamentalist pronouncements, Lull persuasively argues the case for greater diversity and tolerance across global society." Stuart Sim, University of Sunderland “An intriguing essay on culture and modern cultural practices. Lull is intellectually honest in assessing the counterarguments to his positions.” Communication Research Trends Table of ContentsList of figures. Acknowledgments. Introduction. 1. All Eyes on the Global Stage. Media Globalization. Modern Media Development. The Global Divides. China and the Middle East: Responses to Modernity and. Globalization. The Communications Revolution. 2. Human Expression. The Cultural Politics of Expression. The Need for Expression. Symbolic Creativity and the Expressive Self. Emotional Communication. The fear factor and the pleasure principle. The Active Pleasures of Expression and Communication. Mobile expression. Cultural Open Sourcing. Symbolic Power to the People. 3. Programming Our Personal Supercultures. Cultural Experience. Culture, culture, Superculture. The “supers”. Culture in common. Cultural Technology in the Communication Age. Cultural Programming. The Cultural Self and Self Culture. Encountering Culture. The Cultural Spheres. Universal values and concepts. Transnational cultural media. Civilizations. Nations. Regions and everyday life. The Cultural Mix in Action. Superculture Revisited. 4. The Push and Pull of Culture. The Push of Culture. Diaspora. Nation as contested push. The Pull of Culture. Individualism. “A life of one’s own”. New Cultural Horizons. 5. Globalized Islam. The Islamic Cultural Body. The visible visual body. Gender equality, political democracy, and economic prosperity. Islam in the West. The Opinion, and the Other Opinion. The global TV war. The New Imagined World of Islam. Instrumental modernity. The communications problem. 6. Cultural Transparency. Reflexive Cultural Globalization. The globalization of good and bad ideas. Loving to hate America. Open Society: The Guiding Principle for Cultural Development. The Power of Transparency. Transparency or surveillance?. 7. The Open Spaces of Global Communication. Stage 1: Cultural Technology, Industry, Abundance. Stage 2: Global Visibility and Transparency. Stage 3: Platforms for Participation. Stage 4: Global Consciousness and Public Opinion. Stage 5: Global Wisdom. Stage 6: Institutional Channels. Stage 7: Utopian Potential. 8. Fundamentalism and Cosmopolitanism. The Passion of the Religious Culture. Fundamentalist America. The active passivity of Islam. Other Fundamentalisms. Nationalism. Market fundamentalism. The Democratic Secular Imperative. One Moral Universe?. A “modest cosmopolitan” alternative. 9. Communicating the Future. The Paradox of Tolerance. The Great Chain of Communication. References. Index
£80.96
John Wiley and Sons Ltd Making Social Worlds
Book SynopsisMaking Social Worlds: A Communication Perspective offers the most accessible introduction to the tools and concepts of CMM Coordinated Management of Meaning one of the groundbreaking theories of speech communication. Draws upon advances in research for the most up-to-date concepts in speech communication Defines the ''critical moments'' of communication for students and practitioners; encouraging us to view communication as a two-sided process of coordinating actions and making/managing meanings Questions how we can intervene in dangerous or undesirable patterns of communication that will result in better social worlds Trade Review"Making Social Worlds is an exciting and gutsy volume readable by a range of audiences. The focus on critical interaction moments allows intelligent probing communication–based analyses of everything from couples fighting to wars and international relations. The conversational writing style kept me engaged from beginning to end." Stanley Deetz. Professor Director of Peace and Conflict Studies National Communication Association Distinguished Scholar International Communication Association Past-President and Fellow "This is not only a marvelously lucid updating of CMM theory, it also demonstrates the broad applicability of this important conceptual work to problems and potentials of human communication." Kenneth J. Gergen, author of An Invitation to Social Construction Table of ContentsPreface. 1. Critical moments that shape our social worlds. 2. Taking a communication perspective on social worlds. 3. Paradigms and the “physics” of social worlds. 4. Communication: Coordinating Actions and Making/Managing Meanings. 5. Doing things in communication: Speech acts. 6. Episodes and patterns of communication. 7. Selves and forms of consciousness. 8. Relationships and relational minds. 9. Afterword: Something of a guide for using CMM. .
£89.25
John Wiley and Sons Ltd The Handbook of Intercultural Discourse and
Book SynopsisThe Handbook of Intercultural Discourse and Communication contains contributions from established scholars and up-and-coming researchers from a range of disciplines to survey the theoretical perspectives and applied work in this burgeoning area of linguistics.Trade Review“It is a blessing that bibliography follows each chapter where it can be quite use-ful, rather than being amassed at the end of the book.” (The Delta Intercultural Academy, 1 December 2012) “In sum, “The Handbook of Intercultural Discourse and Communication” promises to be a stimulating resource with the potential to inform and to invite debate, inspiring and equipping readers to ponder recent and enduring issues anew.” (Linguist List, 17 November 2012) “This book provides a rich and diverse sampling of the intercultural work going on from various linguistic perspectives, some authors being more reliant on established intercultural theory and practice and others resisting it.” (Dialogin, 1 October 2011) Table of ContentsNotes on Contributors vii Preface xv Introduction xvii Part I Background 1 1 Intercultural Communication: An Overview 3 Ingrid Piller 2 Perspectives on Intercultural Discourse and Communication 19 Leila Monaghan 3 Cultures and Languages in Contact: Towards a Typology 37 John Edwards Part II Theoretical Perspectives 61 4 Interactional Sociolinguistics: Perspectives on Intercultural Communication 63 John J. Gumperz and Jenny Cook-Gumperz 5 Ethnography of Speaking 77 Scott F. Kiesling 6 Critical Approaches to Intercultural Discourse and Communication 90 Ryuko Kubota 7 Postmodernism and Intercultural Discourse: World Englishes 110 Suresh Canagarajah Part III Interactional Discourse Features 133 8 Turn-Taking and Intercultural Discourse and Communication 135 Deborah Tannen 9 Silence 158 Ikuko Nakane 10 Indirectness 180 Michael Lempert 11 Politeness in Intercultural Discourse and Communication 205 Janet Holmes Part IV Intercultural Discourse Sites 229 12 Anglo–Arab Intercultural Communication 231 Eirlys E. Davies and Abdelali Bentahila 13 Japan/Anglo-American Cross-Cultural Communication 252 Steven Brown, Brenda Hayashi, and Kikue Yamamoto 14 “Those Venezuelans are so easy-going!” National Stereotypes and Self-Representations in Discourse about the Other 272 Lars Fant 15 “Face,” Stereotyping, and Claims of Power: The Greeks and Turks in Interaction 292 Maria Sifianou and Arın Bayraktaroğlu 16 Intercultural Communication and Vocational Language Learning in South Africa: Law and Healthcare 313 Russell H. Kaschula and Pamela Maseko 17 Indigenous–Mestizo Interaction in Mexico 337 Rocío Fuentes Part V Interactional Domains 365 18 Translation and Intercultural Communication: Bridges and Barriers 367 Eirlys E. Davies 19 Cultural Differences in Business Communication 389 John Hooker 20 Intercultural Communication in the Law 408 Diana Eades 21 Medicine 430 Claudia V. Angelelli 22 Intercultural Discourse and Communication in Education 449 Amanda J. Godley 23 Religion as a Domain of Intercultural Discourse 482 Jonathan M. Watt Index 496
£128.66
John Wiley and Sons Ltd Listening and Human Communication in the 21st
Book SynopsisBringing together top listening scholars from various scholarly disciplines and applied, real world perspectives, Listening and Human Communication in the 21st Century offers a state-of-the-art overview of what we know and think about listening behavior in the 21st century.Table of Contents1. Introduction: Perspectives on Listening in the 21st Century (Andrew D. Wolvin, University of Maryland). Part I: Theoretical Overview of Listening. 2. Listening Engagement: Intersecting Theoretical Perspectives (Andrew D. Wolvin, University of Maryland). Part II: Listening Research Methods. 3. Qualitative Research: Critical for Understanding Listening (Michael W. Purdy, Governors State University). 4. Quantitative Research in Listening: Explication and Overview ( Graham D. Bodie, Louisiana State University and Margaret Fitch-Hauser, Auburn University). Part III: Listening As a Cognitive and Relational Activity. 5. What Is Going On in the Mind of the Listener? The Cognitive Psychology of Listening (Margarete Imhof, Johann Wolfgang Goethe-Universität Frankfurt). 6. Listening: A Dialogic Perspective (James J. Floyd, University of Central Missouri). 7. The Skills of Listening-Centered Communication (Judi Brownell, Cornell University). 8. Listening in a Second Language (John Flowerdew and Lindsay Miller, both Hong Kong University). Part IV: Listening in Contexts. 9. Listening Practices: Are We Getting Any Better? (Sheila C. Bentley, Bentley Consulting). 10. Listening Pedagogy: Where Do We Go From Here? (Laura A. Janusik, Rockhurst University). 11. Perspectives on Intercultural Listening (Melissa L. Beall, University of Northern Iowa). 12. Listening in Spirituality and Religion (Diana Corley Schnapp, former Executive Director of the International Listening Association). 13. The Integrative Listening Model (Kathleen Thompson, Pamela Leintz, Barbara Nevers, and Susan Witkowski, all Alverno College).
£39.85
John Wiley and Sons Ltd The Hollywood Film Musical
Book SynopsisThe Hollywood Film Musical examines the cross-fertilization between the genre and the popular music industry, tracing the function of this relationship in aesthetic, ideological and industrial terms, and outlining the influence of minstrel shows, vaudeville, the Broadway stage, the recording industry, and stardom.Trade Review“Summing Up: Recommended. Lower-and upper-division undergraduates; general readers.” (Choice, 1 November 2012)Table of ContentsList of Plates ix Acknowledgments xiii Introduction 1 1 Historical Overview 7 2 Critical Overview 38 3 Gold Diggers of 1933 (1933) 55 4 Top Hat (1935) 70 5 The Pirate (1948) 85 6 West Side Story (1961) and Saturday Night Fever (1977) 99 7 Woodstock (1970) 116 8 Phantom of the Paradise (1974) 131 9 Pennies from Heaven (1981) and Across the Universe (2007) 146 References 165 Index 171
£29.40
John Wiley and Sons Ltd Communications and Mobility
Book SynopsisCommunications and Mobility is a unique, interdisciplinary look at mobility, territory, communication, and transport in the 21st century with extended case studies of three icons of this era: the mobile phone, the migrant, and the container box. Urges scholars in media and communication to return to broader conceptions of the field that include mobility of all kindsinformation, people, and commodities Embraces perspectives from media studies, science and technology studies, sociology, media anthropology, and cultural geography Discusses ideas of virtual and embodied mobility, network geographies, de-territorialization, sedentarism, nomadology, connectivity, containment, and exclusion Integrates the often-neglected transport studies into contemporary communication studies and theories of globalization Trade Review“In sum, this book delivers a rich and nuanced illumination of the impact of the inseparable material and virtual dimensions of media and communications in our contemporary world.” -- Mobile Media and Communication Volume 8 (1) 2020 The book "weaves together perspectives on communication, mobility, territory and transport from various disciplines" and " offers a new and broader theoretical framework... historicizing and culturally contextualising communications, which will deepen and enrich readers` understanding of technologies and mobilities in the contemporary world" – European Journal of Cultural Studies, First Published 13 Jan 2020Table of ContentsAcknowledgments ix Introduction: Redefining Communications 1 Part I The Return of Geopolitics 19 1 Communications, Transport, and Territory 21 2 Constituting Europe: Empires, Nations, and Techno]zones 37 Part II Reconceptualizing Communications: Mobilities and Geographies 57 3 Sedentarism, Nomadology, and “New Mobilities” 59 4 Disaggregating Mobilities: Zoning, Exclusion, and Containment 77 5 Geography, Topography, and Topology: Networks and Infrastructures 95 6 The Virtual and the Actual: Being There, Disembodiment, and Deterritorialization 113 Part III The Mobility of People, Information, and Commodities: Case Studies in Communications Geography 131 7 Migration: Changing Paradigms, Embodied Mobilities, and Material Practices 133 8 Mobile Communications and Ubiquitous Connectivity: Technologies of Transformation? 159 9 Containerization as Globalization: The Mobility of Commodities 199 Index 233
£66.56
John Wiley and Sons Ltd Explorations in New Cinema History
Book SynopsisExplorations in New Cinema History brings together cutting-edge research by the leading scholars in the field to identify new approaches to writing and understanding the social and cultural history of cinema, focusing on cinema's audiences, the experience of cinema, and the cinema as a site of social and cultural exchange. Includes contributions from Robert Allen, Annette Kuhn, John Sedwick, Mark Jancovich, Peter Sanfield, and Kathryn Fuller-Seeley among others Develops the original argument that the social history of cinema-going and of the experience of cinema should take precedence over production- and text-based analyses Explores the cinema as a site of social and cultural exchange, including patterns of popularity and taste, the role of individual movie theatres in creating and sustaining their audiences, and the commercial, political and legal aspects of film exhibition and distribution Prompts readers to reassess their understanding ofTrade Review"Recommended. Upper-division undergraduates through faculty." (Choice, 1 November 2011)Table of ContentsNotes on Contributors. Acknowledgements. Part 1 Mapping Cinema Experiences. 1 New Cinema Histories (Richard Maltby). 2 Reimagining the History of the Experience of Cinema in a Post-Moviegoing Age (Robert C. Allen). 3 Putting Cinema History on the Map: Using GIS to Explore the Spatiality of Cinema (Jeffrey Klenotic). 4 What to do with Cinema Memory? (Annette Kuhn). Part 2 Distribution, Programming and Audiences. 5 Social Class, Experiences of Distinction and Cinema in Postwar Ghent (Daniel Biltereyst, Philippe Meers and Lies Van de Vijver). 6 Distribution and Exhibition in The Netherlands, 1934–1936 (Clara Pafort-Overduin). 7 Patterns in First-Run and Suburban Filmgoing in Sydney in the mid-1930s (John Sedgwick). 8 From Hollywood to the Garden Suburb (and Back to Hollywood): Exhibition and Distribution in Australia (Mike Walsh). 9 Hollywood and its Global Audiences: A Comparative Study of the Biggest Box Office Hits in the United States and Outside the United States Since the 1970s (Peter Krämer). 10 Blindsiding: Theatre Owners, Political Action and Industrial Change in Hollywood, 1975–1985 (Deron Overpeck). Part 3 Venues and their Publics. 11 ‘No Hits, No Runs, Just Terrors’: Exhibition, Cultural Distinctions and Cult Audiences at the Rialto Cinema in the 1930s and 1940s (Tim Snelson and Mark Jancovich). 12 Going Underground with Manny Farber and Jonas Mekas: New York’s Subterranean Film Culture in the 1950s and 1960s (Peter Stanfield). 13 Searching for the Apollo: Black Moviegoing and its Contexts in the Small-Town US South (Arthur Knight). 14 Film Distribution in the Diaspora: Temporality, Community and National Cinema (Deb Verhoeven). Part 4 Cinema, Modernity and the Local. 15 The Social Biograph: Newspapers as Archives of the Regional Mass Market for Movies (Paul S. Moore). 16 Modernity for Small Town Tastes: Movies at the 1907 Cooperstown, New York, Centennial (Kathryn Fuller-Seeley). 17 Silent Film Genre, Exhibition and Audiences in South India (Stephen Putnam Hughes). 18 The Last Bemboka Picture Show: 16 mm Cinema as Rural Community Fundraiser in the 1950s (Kate Bowles). Index.
£76.90
John Wiley and Sons Ltd Explorations in New Cinema History
Book SynopsisExplorations in New Cinema History brings together cutting-edge research by the leading scholars in the field to identify new approaches to writing and understanding the social and cultural history of cinema, focusing on cinema's audiences, the experience of cinema, and the cinema as a site of social and cultural exchange. Includes contributions from Robert Allen, Annette Kuhn, John Sedwick, Mark Jancovich, Peter Sanfield, and Kathryn Fuller-Seeley among others Develops the original argument that the social history of cinema-going and of the experience of cinema should take precedence over production- and text-based analyses Explores the cinema as a site of social and cultural exchange, including patterns of popularity and taste, the role of individual movie theatres in creating and sustaining their audiences, and the commercial, political and legal aspects of film exhibition and distribution Prompts readers to reassess their understanding ofTrade Review"Recommended. Upper-division undergraduates through faculty." (Choice, 1 November 2011)Table of ContentsNotes on Contributors. Acknowledgements. Part 1 Mapping Cinema Experiences. 1 New Cinema Histories (Richard Maltby). 2 Reimagining the History of the Experience of Cinema in a Post-Moviegoing Age (Robert C. Allen). 3 Putting Cinema History on the Map: Using GIS to Explore the Spatiality of Cinema (Jeffrey Klenotic). 4 What to do with Cinema Memory? (Annette Kuhn). Part 2 Distribution, Programming and Audiences. 5 Social Class, Experiences of Distinction and Cinema in Postwar Ghent (Daniel Biltereyst, Philippe Meers and Lies Van de Vijver). 6 Distribution and Exhibition in The Netherlands, 1934–1936 (Clara Pafort-Overduin). 7 Patterns in First-Run and Suburban Filmgoing in Sydney in the mid-1930s (John Sedgwick). 8 From Hollywood to the Garden Suburb (and Back to Hollywood): Exhibition and Distribution in Australia (Mike Walsh). 9 Hollywood and its Global Audiences: A Comparative Study of the Biggest Box Office Hits in the United States and Outside the United States Since the 1970s (Peter Krämer). 10 Blindsiding: Theatre Owners, Political Action and Industrial Change in Hollywood, 1975–1985 (Deron Overpeck). Part 3 Venues and their Publics. 11 ‘No Hits, No Runs, Just Terrors’: Exhibition, Cultural Distinctions and Cult Audiences at the Rialto Cinema in the 1930s and 1940s (Tim Snelson and Mark Jancovich). 12 Going Underground with Manny Farber and Jonas Mekas: New York’s Subterranean Film Culture in the 1950s and 1960s (Peter Stanfield). 13 Searching for the Apollo: Black Moviegoing and its Contexts in the Small-Town US South (Arthur Knight). 14 Film Distribution in the Diaspora: Temporality, Community and National Cinema (Deb Verhoeven). Part 4 Cinema, Modernity and the Local. 15 The Social Biograph: Newspapers as Archives of the Regional Mass Market for Movies (Paul S. Moore). 16 Modernity for Small Town Tastes: Movies at the 1907 Cooperstown, New York, Centennial (Kathryn Fuller-Seeley). 17 Silent Film Genre, Exhibition and Audiences in South India (Stephen Putnam Hughes). 18 The Last Bemboka Picture Show: 16 mm Cinema as Rural Community Fundraiser in the 1950s (Kate Bowles). Index.
£31.30
American Psychological Association Gesture in Language
Book SynopsisThis book investigates the rich and complex ways in which gesture precedes language development and then is used in conjunction with language over the lifespan.Trade ReviewNo more handwaving at gesture! The authors of this comprehensive volume examine moving and interacting bodies and minds across ages and languages, across theories and methods. Gesture in Language is an invaluable resource for anyone who wonders how we manage to understand each other—or, for that matter, to think our own thoughts. -- Dan I. Slobin, PhD, Professor Emeritus of Psychology and Linguistics, University of California, Berkeley, CA, United StatesThis volume presents the latest thinking by leading scholars in the field. It is essential reading for researchers interested in the development of language and communication. This is also a great resource for teaching advanced undergraduates and graduate students. -- Sotaro Kita, PhD, Department of Psychology, University of Warwick, Coventry, United KingdomMorgenstern and Goldin-Meadow open a fascinating new chapter on what our hands and visible body reveal about language development, learning, bilingualism, and aging. A must-read game-changer volume for linguists and cognitive scientists who are interested in human capacity for language and cognition in general. -- Asli Ozyurek, PhD, Donders Institute for Brain, Cognition and Behaviour, Radboud University, and Max Planck Institute for Psycholinguistics, Nijmegen, the NetherlandsTable of ContentsContributorsChapter 1. Introduction to Gesture in Language Aliyah Morgenstern and Susan Goldin-Meadow Part I: An Emblematic Gesture: PointingChapter 2. Pointing in Gesture and Sign Kensy Cooperrider and Kate MeshChapter 3. Early Pointing Gestures Aliyah MorgensternPart II: Gesture Before SpeechChapter 4. Early Gesture Predicts Later Language Development Meredith L. Rowe, Ran Wei, and Virginia C. SaloChapter 5. Interaction Between Modalities and Within Development Olga Capirci, Maria Cristina Caselli, and Virginia Volterra Part III: Gesture With Speech During Language LearningChapter 6. Constructing a System of Communication with Gestures and Words Eve V. Clark and Barbara F. KellyChapter 7. Embodying Language Complexity: Co-Speech Gestures Between Age 3 and 4 Pauline Beaupoil-HourdelChapter 8. Gesture Can Facilitate Children's Learning and Generalization of Verbs Casey Hall, Elizabeth Wakefield, and Susan Goldin-Meadow Part IV: Gesture After Speech is MasteredChapter 9. On the Codevelopment of Gesture and Monologic Discourse in Children Jean-Marc CollettaChapter 10. Understanding How Gestures are Produced and Perceived Susan Wagner CookChapter 11. Gesture in the Aging Brain Tilbe Göksun, Demet Özer, and Seda Akbiyik Part V: Gesture With More Than One LanguageChapter 12. Gesture in Bilingual Language Acquisition Elena Nicoladis and Lisa Smithson Chapter 13. Bimodal Convergence: How Languages Interact in Multicompetent Language Users' Speech and Gestures Marianne Gullberg Chapter 14. Gesture Helps Second and Foreign Language Learning and Teaching Gale Stam and Marion TellierAfterword: Gesture as Part of Language or Partner to Language Across the LifespanAliyah Morgenstern and Susan Goldin-MeadowIndexAbout the Editors
£72.90
Temple University Press,U.S. Transient Images
Book SynopsisWhither the life of online images?Trade Review"Freedman's elegant new book...Transient Images is lyrically written, meditative, and palpably intelligent... Freedman attends carefully to the precise desires, pleasures, and risks that unfold in each example. The work is enriched by its strategic selection of a broad range of everyday cultural artifacts and practices, as well as by a richly interdisciplinary methodology... Significantly, the book offers a fresh take on thinking through the privileged role that networked and digital images play in relation to trauma... Freedman has provided us with a lively new methodology for understanding our images and our selves in an era of transience." Cinema Journal, Winter 2012Table of ContentsAcknowledgments Introduction: Picturetown, USA; 1 'Have You Seen This Child?': From Milk Carton to Mise-en-Abyme; 2 Private Photos/Public Traumas: National Memories and Moving Images; 3 Trauma and the Cellular Imaginary; 4 Intervention and the Kodak Moment; 5 The Architectures of Cyberdating; 6 The Social Fabric of Images References
£25.19
Temple University Press,U.S. The Production of Modernization
Book SynopsisHow Daniel Lerner's seminal work contributed to the overall professionalization of communication theory and sociologyTrade Review"Shah’s extensive archival research is really the treasure of The Production of Modernization. He has unearthed and smartly contextualized dozens of fascinating documents that help to frame not only Daniel Lerner’s career but wider currents in Cold War social science that Lerner reflected. I can’t emphasize enough how impressive is the author’s close, almost obsessive reading of the archival material. The Production of Modernization makes a genuine contribution to scholarship." —Jefferson Pooley, Assistant Professor of Media and Communication at Muhlenberg CollegeTable of Contents1. Introduction: The Rise of Modernization Theory2. Lerner at the Psychological Warfare Division3. Lerner at Stanford: Tools of the Social Science Trade4. Lerner at Columbia: The Voice of America's Turkey Studies5. Lerner at MIT:6. After Passing of Traditional SocietyBibliographyFigureTables
£53.55
Temple University Press,U.S. Upon the Ruins of Liberty
Book SynopsisThe 2002 revelation that George Washington kept slaves in his executive mansion at Philadelphia's Independence National Historical Park in the 1790s prompted an eight-year controversy about the role of slavery in America's commemorative landscape. When the President's House installation opened in 2010, it became the first federal property to feature a slave memorial. In Upon the Ruins of Liberty, Roger Aden offers a compelling account that explores the development of this important historic site and how history, space, and public memory intersected with contemporary racial politics. Aden constructs this engrossing tale by drawing on archival material and interviews with principal figures in the controversy-including historian Ed Lawler, site activist Michael Coard, and site designer Emanuel Kelly. Upon the Ruins of Liberty chronicles the politically-charged efforts to create a fitting tribute to the place where George Washington (and later, John Adams) shaped the presidency whilTrade ReviewAden's is one of the best book-length case studies I have seen on contested sites like the president's house. --Ken FooteTable of ContentsPreface1 Discovering the Truth: The Revelation of Ugly History2 Re-collecting the Past: The Complexity of Public Memory3 Displacing the Inconvenient: The Incomplete Story of Liberty4 Honoring the Ancestors: The Quest for Acknowledgment5 Shaping the Place: The Design Competition6 Revealing the Foundations: The Excavation of the Site7 Telling the Stories: The Opening of the Installation8 Continuing the Conversation: The Legacy of the President’s HouseAcknowledgmentsNotesIndex
£55.80
Temple University Press,U.S. The Eternal Present of Sport
Book SynopsisIn his persuasive study The Eternal Present of Sport, Daniel Grano rethinks the sport-religion relationship by positioning sport as a source of theological trouble. Focusing on bodies, time, movement, and memory, he demonstrates how negative theology can be practically and theoretically useful as a critique of elite televised sport. Grano asserts that it is precisely through sport's highest religious ideals that controversies are taking shape and constituting points of political and social rupture. He examines issues of transcendence, legacye.g., greatest ever, or all-timeand witnessing through instant replay, which undermine institutional authority. Grano also reflects on elite athletes representing especially powerful embodiments of religious and social conflict, including around issues related to gender, sexuality, ability doping, traumatic brain injury, and institutional greed. Elite sport is in a period of profound crisis. It is through the ideals Grano analyzes that we can i
£25.19
Temple University Press,U.S. Painting Publics
Book SynopsisPublic art is a form of communication that enables spaces for encounters across difference. These encounters may be routine, repeated, or rare, but all take place in urban spaces infused with emotion, creativity, and experimentation. In Painting Publics, Caitlin Bruce explores how various legal graffiti scenes across the United States, Mexico, and Europe provide diverse ways for artists to navigate their changing relationships with publics, institutions, and commercial entities.Painting Publics draws on a combination of interviews with more than 100 graffiti writers as well as participant observation, and uses critical and rhetorical theory to argue that graffiti should be seen as more than counter-cultural resistance. Bruce claims it offers resources for imagining a more democratic city, one that builds and grows from personal relations, abandoned or under-used spaces, commercial sponsorship, and tacit community resources. In the case of Mexico, Germany, and France, there is even some
£92.70
Temple University Press,U.S. Painting Publics
Book SynopsisPublic art is a form of communication that enables spaces for encounters across difference. These encounters may be routine, repeated, or rare, but all take place in urban spaces infused with emotion, creativity, and experimentation. In Painting Publics, Caitlin Bruce explores how various legal graffiti scenes across the United States, Mexico, and Europe provide diverse ways for artists to navigate their changing relationships with publics, institutions, and commercial entities.Painting Publics draws on a combination of interviews with more than 100 graffiti writers as well as participant observation, and uses critical and rhetorical theory to argue that graffiti should be seen as more than counter-cultural resistance. Bruce claims it offers resources for imagining a more democratic city, one that builds and grows from personal relations, abandoned or under-used spaces, commercial sponsorship, and tacit community resources. In the case of Mexico, Germany, and France, there is even some
£22.79
John Wiley and Sons Ltd Campaign Communication and Political Marketing
Book SynopsisCampaign Communication and Political Marketing is a comprehensive, internationalist study of the modern political campaign. It indexes and explains their integral components, strategies, and tactics.Trade Review"This book provides a detailed and highly valuable account of the organizational processes that are driving these trends, but with important critical insights into improving the civic efficacy of political marketing." (European Journal of Communication, 1 February 2013) "Maarek, Professor of Information and Communication Sciences at the Paris-East University, has authored various writings on political marketing, though this is perhaps his most comprehensive book on the subject to appear in English. . . This is an extensively well-researched and thorough book dealing with every level and stage of political campaigning." (The London School of Economics & Political Science, 7 August 2011)Table of ContentsDetailed contents. List of Figures. List of Tables. Introduction. Part I The rise of modern political communication. 1 Birth and rise of political marketing in the United States. Part II The foundations of modern political marketing. 2 Political marketing: a global approach. 3 The means of analysis and information. Part III Political marketing tools. 4 The traditional tools. 5 Audiovisual tools. 6 Direct marketing methods. 7 The growing importance of the Internet. Part IV The actual running of election campaigns. 8 Structure and organization of the campaign. 9 The particularities of local campaigns. Conclusion: how to use this book … . Appendix 1: Memorandum of Understanding between the Bush and Kerry Campaigns for the 2004 Televised Debates (extract). Appendix 2: Internet "Final Rules" decided by the Federal Elections Commission, March 27, 2006. Bibliography. Index.
£78.80
John Wiley and Sons Ltd Campaign Communication and Political Marketing
Book SynopsisCampaign Communication and Political Marketing is a comprehensive, internationalist study of the modern political campaign. It indexes and explains their integral components, strategies, and tactics.Trade Review"This book provides a detailed and highly valuable account of the organizational processes that are driving these trends, but with important critical insights into improving the civic efficacy of political marketing." (European Journal of Communication, 1 February 2013) "Maarek, Professor of Information and Communication Sciences at the Paris-East University, has authored various writings on political marketing, though this is perhaps his most comprehensive book on the subject to appear in English. . . This is an extensively well-researched and thorough book dealing with every level and stage of political campaigning." (The London School of Economics & Political Science, 7 August 2011)Table of ContentsDetailed Contents ix List of Figures xv List of Tables xvi Introduction 1 Part I The rise of modern political communication 5 1 Birth and rise of political marketing in the United States 7 Part II The foundations of modern political marketing 31 2 Political marketing: a global approach 33 3 The means of analysis and information 72 Part III Political marketing tools 91 4 The traditional tools 93 5 Audiovisual tools 113 6 Direct marketing methods 140 7 The growing importance of the Internet 158 Part IV The actual running of election campaigns 177 8 Structure and organization of the campaign 179 9 The particularities of local campaigns 220 Conclusion: how to use this book … 232 Appendix 1: Memorandum of Understanding between the Bush and Kerry Campaigns for the 2004 Televised Debates (extract) 237 Appendix 2: Internet “Final Rules” decided by the Federal Elections Commission, March 27, 2006 244 Bibliography 248 Index 256
£32.25
John Wiley and Sons Ltd Chromatic Cinema
Book SynopsisChromatic Cinema Color permeates film and its history, but study of its contribution to film has so far been fragmentary. Chromatic Cinema provides the first wide-ranging historical overview of screen color, exploring the changing uses and meanings of color in moving images, from hand painting in early skirt dance films to current trends in digital color manipulation. In this richly illustrated study, Richard Misek offers both a history and a theory of screen color. He argues that cinematic color emerged from, defined itself in response to, and has evolved in symbiosis with black and white. Exploring the technological, cultural, economic, and artistic factors that have defined this evolving symbiosis, Misek provides an in-depth yet accessible account of color's spread through, and ultimate effacement of, black-and-white cinema.Trade Review“Chromatic Cinema provides a much-needed technological history of machines and techniques for producing moving images in color, as well as a cultural history of color films.” (BRIAN R. JACOBSON, Technology and Culture, July 2012) “An invigorating critical intervention into the history, theory and aesthetic analysis of colour in the cinema.” (JENNIFER M. BARKER, Screen, August 2012) “Chromatic Cinema provides a wealth of information and of examples of different approaches to colour in cinema and stimulates enough thoughts and reflections to be a worthy addition to any library on colour in cinema.” (NICOLA MAZZANTI, Historical Journal of Film, Radio and Television, April 2012 "Chromatic Cinema is an excellent critical history of screen colour by Richard Misek, who teaches at the University of Bristol, near which, as I recall, is a plaque to mark the birthplace of William Friese-Greene, the somewhat unfortunate British movie pioneer, one of who patents was for his own colour system." (Times Literary Supplement, 25 November 2011) "The book touches on most of the important aspects of color cinema-from history to technology to ideology-and serves as an orientation course for a complex subject. It's a gateway read, neither intimidating nor frustrating. For a beginner (like me), it presented a smattering of philosophical ideas, a grounding in the why and how progression of color use, and a primer on the science of color technologies." (MUBI, September 2010)Table of ContentsList of Plates ix Acknowledgments xi Introduction 1 1. Film Color 14 Coloration in Early Cinema, 1895–1927 14 The Rise of Technicolor, 1915–35 25 Chromatic Cold War: Black-and-White and Color in Opposition 29 “Technicolor Is Natural Color”: Color and Realism, 1935–58 35 Chromatic Thaw: Hollywood’s Transition to Color, 1950–67 41 2. Surface Color 50 Color in European Film, 1936–67 50 Chromatic Ambivalence: Art Cinema’s Transition to Color 57 “Painting with Light”: Cinema’s Imaginary Art History 65 Unmotivated Chromatic Hybridity 68 Monochrome Purgatory: Absent Color in the Soviet Bloc, 1966–75 77 3. Absent Color 83 Black-and-White as Technological Relic, 1965–83 83 Black-and-White Flashbacks: Codifying Temporal Rebirth 89 Black-and-White Films, 1967–2007 97 Nostalgia and Pastiche 111 4. Optical Color 117 Cinema’s Newtonian Optics 117 White Light: Hollywood’s Invisible Ideology 122 Darkness Visible: From Natural Light to “Neo-Noir,” 1968–83 132 Cinematography and Color Filtration, 1977–97 139 Case Study: Seeing Red in Psycho 147 5. Digital Color 152 Crossing the Chromatic Wall in Wings of Desire 152 An Archaeology of Digital Intermediate, 1989–2000 155 Digital Color Aesthetics, 2000–9 164 Conclusion: Painting by Numbers? 179 Notes 181 Bibliography 195 Index 210
£96.26
John Wiley and Sons Ltd A Cultural Approach to Interpersonal
Book SynopsisFeaturing several all-new chapters, revisions, and updates, the Second Edition of A Cultural Approach to Interpersonal Communication presents an interdisciplinary collection of key readings thatexplore how interpersonal communication is socially and culturally mediated. Includes key readings from the fields of cultural and linguistic anthropology, sociolinguistics, and communication studies Features new chapters that focus on digital media Offers new introductory chapters and an expanded toolkit of concepts that students may draw on to link culture, communication, and community Expands the Ethnographer's Toolkit to include an introduction to basic concepts followed by a range of ethnographic case studies Trade Review“This style, and the wide-ranging subject matter, should encourage both student and academic readers to follow the editors’ suggestion to see the material as a stepping stone towards their own research, rather than ‘the final word’ (p. 5). The reference lists at the end of the chapters could be another of these stones.” (Discourse Studies, 16 January 2014) Table of ContentsPreface for Instructors ix Editors’ Acknowledgments xi Introduction 1Jane E. Goodman, Jennifer Meta Robinson, and Leila Monaghan Part I: Ethnographer’s Toolkit 7 1 Body Ritual among the Nacirema 9Horace Miner 2 Culture Blends 12Michael Agar 3 Culture: Can You Take It Anywhere? 24Michael Agar 4 Five Principles 27Richard Bauman 5 Thick Description: Toward an Interpretive Theory of Culture 29Clifford Geertz 6 Winking as Social Business 32Jane E. Goodman 7 Speaking of Ethnography 34Leila Monaghan 8 The Emergent Quality of Performance 38Richard Bauman 9 Poetics, Play, Process, and Power: The Performative Turn in Anthropology 41Dwight Conquergood Part II: Applying the Ethnographer’s Toolkit 45 10 Greetings in the Desert 47Ibrahim Ag Youssouf, Allen D. Grimshaw, and Charles S. Bird 11 Let Your Words Be Few: Symbolism of Speaking and Silence among Seventeenth-Century Quakers 60Richard Bauman 12 “To Give Up on Words”: Silence in Western Apache Culture 73Keith Basso 13 Saying Hello in a Digital World: Emergent Performance and Social Competence 84Jennifer Meta Robinson 14 Writing Cousin Joe: Choice and Control Over Orthographic Representation in a Blues Singer’s Autobiography 93Harriet Joseph Ottenheimer 15 And Then She Texted Me: Entextualization and the End of Relationships 110Ilana Gershon 16 The License: Poetics, Power, and the Uncanny 120Susan Lepselter Part III: Ethnography of Talk: From Language Form to Social Solidarity 133 17 The Triangle of Linguistic Structure 135Robin Tolmach Lakoff 18 The Grammar of Politics and the Politics of Grammar: From Bangladesh to the United States 141James Wilce 19 Conversations: The Link between Words and the World 152Leila Monaghan 20 Conversational Signals and Devices 157Deborah Tannen 21 A Cultural Approach to Male–Female Miscommunication 168Daniel N. Maltz and Ruth A. Borker 22 “Put Down that Paper and Talk to Me!”: Rapport-talk and Report-talk 186Deborah Tannen 23 Talking Text and Talking Back: “My BFF Jill” from Boob Tube to YouTube 199Graham M. Jones and Bambi B. Schieffelin 24 On the Uses of Obscenity in Live Stand-Up Comedy 220Susan Seizer 25 Swearing as a Function of Gender in the Language of Midwestern American College Students 233Thomas E. Murray Part IV: Communication and Social Groups: The Work of Belonging 243 26 Ethnography of Communication 245Donal Carbaugh 27 Encounters 249Erving Goffman 28 Symbols of Category Membership 255Penelope Eckert 29 Word Up: Social Meanings of Slang in California Youth Culture 274Mary Bucholtz 30 Odd Girl Out: The Hidden Culture of Aggression in Girls 298Rachel Simmons 31 Sporting Formulae in New Zealand English: Two Models of Male Solidarity 315Koenraad Kuiper 32 Inner-City Teens and Face-Work: Avoiding Violence and Maintaining Honor 324Robert Garot 33 From Websites to Wal-Mart: Youth, Identity Work, and the Queering of Boundary Publics in Small Town, USA 347Mary L. Gray 34 “If I’m Lyin, I’m Flyin”: The Game of Insult in Black Language 356Geneva Smitherman Part V: Interpersonal Communication in Institutional Settings: Structure, Agency, and the Exercise of Power 365 35 Power and the Language of Men 367Scott Fabius Kiesling 36 Linguistic Ideology and Praxis in US Law School Classrooms 385Elizabeth Mertz 37 Participant Structures and Communicative Competence: Warm Springs Children in Community and Classroom 395Susan U. Philips 38 Footing 412Erving Goffman 39 “An Association for the 21st Century”: Performance and Social Change among Berbers in Paris 416Jane E. Goodman 40 Signing 429Leila Monaghan 41 Variation in Sign Languages 433Barbara LeMaster and Leila Monaghan 42 The Founding of Two Deaf Churches: The Interplay of Deaf and Christian Identities 438Leila Monaghan Appendix I: Read This First: How to Read and Present on Complex Texts 455 Appendix II: Ethnography Assignments 462 Source Acknowledgments 468 Index 473
£37.95
John Wiley and Sons Ltd The Handbook of Global Health Communication
Book SynopsisThis collection offers a comprehensive view of contemporary theoretical and applied research issues written by the top international scholars and practitioners in the field.Table of ContentsNotes on Contributors x Acknowledgments xxi Introduction 1 Part I Perspectives on Communication and Global Health 7 1 Theoretical Divides and Convergence in Global Health Communication 9Silvio Waisbord and Rafael Obregon 2 New Perspectives on Global Health Communication: Affirming Spaces for Rights, Equity, and Voices 34Collins O. Airhihenbuwa and Mohan J. Dutta 3 Rethinking Health Communication in Aid and Development 52Elizabeth Fox 4 Toward a Global Theory of Health Behavior and Social Change 70Douglas Storey and Maria Elena Figueroa Part II Theoretical Perspectives on and Approaches to Health Communication in a Global Context 95 5 The Impact of Health Communication Programs 97Jane T. Bertrand, Stella Babalola, and Joanna Skinner 6 Promoting Health through Entertainment-Education Media: Theory and Practice 121William J. Brown 7 Interpersonal Health Communication: An Ecological Perspective 144Rukhsana Ahmed 8 Community Health and Social Mobilization 177Catherine Campbell and Kerry Scott 9 Health, News, and Media Information 194Jesus Arroyave 10 Using Complexity-Informed Communication Strategies to Address Complex Health Issues: The Case of Puntos de Encuentro, Nicaragua 215Virginia Lacayo 11 Community Media, Health Communication, and Engagement: A Theoretical Matrix 233Linje Manyozo 12 Global E-health Communication 251L. Suzanne Suggs and Scott C. Ratzan 13 Managing Fear to Promote Healthy Change 274Merissa Ferrara, Anthony J. Roberto, and Kim Witte 14 Innovations in the Evaluation of Social Change Communication for HIV and AIDS 288Ailish Byrne and Robin Vincent Part III Case Studies of Applied Theory and Innovation 309 15 Mobile Phones: Opening New Channels for Health Communication 311Katherine de Tolly and Peter Benjamin 16 Social Marketing and Condom Promotion in Madagascar: A Case Study in Brand Equity Research 330W. Douglas Evans, Kim Longfield, Navendu Shekhar, Andry Rabemanatsoa, Ietje Reerink, and Jeremy Snider 17 Participatory Health Communication Research: Four Tools to Complement the Interview 348Karen Greiner 18 Egypt’s Mabrouk! Initiative: A Communication Strategy for Maternal/Child Health and Family Planning Integration 374Ron Hess, Dominique Meekers, and J. Douglas Storey 19 Risk Communication and Emerging Infectious Diseases: Lessons and Implications for Theory–Praxis from Avian Influenza Control 408Ketan Chitnis 20 Journalism and HIV: Lessons from the Frontline of Behavior Change Communication in Mozambique 426Gregory Alonso Pirio 21 jovenHABLAjoven: Lessons Learned about Interpellation, Peer Communication, and Second-Generation Edutainment in Sexuality and Gender Projects among Young People 444Jair Vega Casanova and Carmen R. Mendivil Calderón 22 Changing Gender Norms for HIV and Violence Risk Reduction: A Comparison of Male-Focused Programs in Brazil and India 469Julie Pulerwitz, Gary Barker, and Ravi Verma 23 Women’s Health and Healing in the Peruvian Amazon: Minga Perú’s Participatory Communication Approach 488Ami Sengupta and Eliana Elias 24 Positive Deviance, Good for Global Health 507Arvind Singhal and Lucía Durá 25 Health Promotion from the Grassroots: Piloting a Radio Soap Opera for Latinos in the United States 522María Beatriz Torres 26 “Children can’t wait”: Social Mobilization to Secure Children’s Rights to Social Security 539Shereen Usdin and Nicola Christofides Part IV Crosscutting Issues 557 27 Capacity Building (and Strengthening) in Health Communication: The Missing Link 559Rafael Obregon and Silvio Waisbord 28 Institutionalizing Communication in International Health: The USAID–Johns Hopkins University Partnership 582Jose Rimon II and Suruchi Sood 29 Communication and Public Health in a Glocalized Context: Achievements and Challenges 608Thomas Tufte Part V Conclusions: Rethinking the Field 623 30 Toward Social Justice in Directed Social Change: Rethinking the Role of Development Support Communication 625Srinivas R. Melkote 31 Conclusions: Why Communication Matters in Global Health 642Silvio Waisbord and Rafael Obregon Index 652
£46.50
Bristol University Press Communicative Capacity
Book SynopsisThis unique book explores the growing practice of participatory democracy and uses comparative analysis of cases in the UK, the Netherlands and Italy to show how policy makers, practitioners, students and academics can communicate more effectively.Trade Review"Advancing the communicative planning debate, Bartels examines neighbourhood case studies in Glasgow, Amsterdam and Bologna to show how diverse habits and presumptions in public encounters shape powerful practices of dialogue, debate and deliberation." John Forester, Cornell University“This book, which is both conceptually rich and practically useful, should be obligatory reading for citizens, public officials and policy analysts for years to come.” Hendrik Wagenaar, The University of Sheffield.Table of ContentsIntroduction: Communicating in participatory practice; Public encounters in participatory democracy: toward communicative capacity; Studying narratives of participatory practice; Communicative patterns: what happens when public professionals and citizens meet; Work in progress: engaging with the situation; Struggling: discussing the substantive issues at hand; Making connections: building and maintaining relationships; Conclusion: communicative capacity in participatory theory and practice; Recommendations: communicative capacity in practice and policy.
£75.99
Policy Press The Creative Citizen Unbound
Book SynopsisThe creative citizen unbound explores the potential of civically-minded creative individuals in the era of social media and in the context of an expanding creative economy. Contributors examine creative citizenship's contribution to civic life and to social capital and its economic and cultural definitions of value.Trade Review"Packed with evidence, this readable book shows that while dismay grows around issues such as online surveillance, creative citizens can still connect digital media and community engagement to fantastic effect." David Gauntlett, University of Westminster and author of Making is Connecting"Offers a practical course of action for collaborative research with communities." LSE Review of Books"This fantastically diverse, rich and colourful book provides critical reflection on the notion of the `creative economy’ whilst tracking emergent forms of citizenship associated with new social media. " Nick Gallent, University College London"An ambitious rethink of core concepts of communication and media studies and a close analysis of how digital networks and sharing cultures can add value and generate social and industrial benefit in a creative economy" Terry Flew, Queensland University of Technology, Australia"An outstanding illustration of how researchers and citizens can produce knowledge together for and of this emerging field of creative citizenship." Engin Isin, The Open University"A timely and exciting contribution at the intersections of media, cities, and subversity creativity. Insights on alternative civic cuture in the UK and on the opportunities and challenges collaborative work presents for conceptualising and practicing citizenship in the 21st century." Myria Georgiou, LSETable of ContentsAre You a Creative Citizen? ~ Ian Hargreaves; A problem of knowledge – solved? ~ John Hartley; Citizenship and the Creative Economy ~ Caroline Chapain and Ian Hargreaves; Citizenship, Value and Digital Culture ~ Jon Dovey, Giota Alevizou and Andy Williams; Varieties of creative citizenship ~ Theodore Zamenopoulos, Katerina Alexiou, Giota Alevizou, Caroline Chapain, Shawn Sobers, Andy Williams; From networks to complexity: two case studies ~ David Harte, Jon Dovey, Emma Agusita, Theodore Zamenopoulos; Conversations about co-production ~ Catherine Greene, Shawn Sobers, Theo Zamenopoulos, Caroline Chapain and Jerome Turner, with contributions from Ingrid Abreu Sherer, Vince Baidoo, Ian Mellett, Annette Naudin and James Skinner; Asset mapping and civic creativity ~ Katerina Alexiou, Emma Agusita, Giota Alevizou, Caroline Chapain, Catherine Greene, Dave Harte, Gail Ramster and Theodore Zamenopoulos; Civic cultures and modalities of place-making ~ Giota Alevizou, Katerina Alexiou, Dave Harte, Shawn Sobers, Theodore Zamenopoulos and Jerome Turner; Technology and the creative citizen ~ Jerome Turner, Dan Lockton and Jon Dovey; Reflecting and Unbinding: implications for policy ~ Ian Hargreaves and John Hartley; Annex: The Creative Citizens Debate.
£75.99
Policy Press Connecting Families
Book SynopsisTaking a life course and generational perspective, this collection examines topics such as work-life balance, transnational families, digital storytelling and mobile parenting. It offers tools that allow for an informed and critical understanding of ICTs and family dynamics.Trade Review“Connecting Families.... offers a vital and timely contribution to the multivalent links of ICTs with families. That its backbone is life course gives an additional bonus of insight and perspective.” Susan A. McDaniel, Canada Research Chair in Global Population & Life Course, President of the ISA Family Research Committee, University of Lethbridge, Canada“Well-written, thorough and up to date, this is an essential book for both graduate and post-graduate students and all professionals who wish to improve their knowledge on ICT and family relationships today.” Fausto Amaro, University of LisbonTable of ContentsForeword: The family has become a network ~ Barry Wellman Connecting families? An introduction ~ Barbara Barbosa Neves and Cláudia Casimiro Part I: Theoretical and methodological approaches Theoretical perspectives on technology and society: implications for understanding the relationship between ICTs and family life ~ Natasha Mauthner and Karolina Kazimierczak Recursive approaches to technology adoption, families, and the life course: actor-network theory and strong-structuration theory ~ Geoffrey Mead and Barbara Barbosa Neves Weaving family connections on- and offline: the turn to networked individualism ~ Anabel Quan-Haase, Hua Wang, Barry Wellman, and Renwen Zhang Oversharing in the time of selfies: an aesthetics of disappearance? ~ Amanda du Preez The application of digital methods in a life course approach to family studies ~ Alexia Maddox Cross-disciplinary research methods to study technology use, family, and life course dynamics: lessons from an action research project on social isolation and loneliness in later life ~ Barbara Barbosa Neves, Ron Baecker, Diana Carvalho, and Alexandra Sanders From object to instrument: technologies as tools for family relations and family research ~ Cláudia Casimiro and Magda Nico Part II: Empirical approaches Use of communication technology to maintain intergenerational contact: toward an understanding of `digital solidarity’ ~ Siyun Peng, Merril Silverstein, J. Jill Suitor, Megan Gilligan, Woosang Hwang, Sangbo Nam, and Brianna Routh Careful families and care as `kinwork’: an intergenerational study of families and digital media use in Melbourne, Australia ~ Jolynna Sinanan and Larissa Hjorth Floating narratives: transnational families and digital storytelling ~ Catalina Arango Patiño Rescue chains and care talk among immigrants and their left-behind parents ~ Sondra Cuban `Wherever you go, wherever you are, I am with you … connected with my mobile’: the use of mobile text messages for the maintenance of family and romantic relations ~ Bernadette Kneidinger-Müller Permeability of work-family borders: effects of information and communication technologies on work-family conflict at the childcare stage in Japan ~ Yuka Sakamoto Afterword: Digital connections and family practices ~ Elizabeth B. Silva
£75.99
MP-NCA Uni of North Carolina Tribal Television Viewing Native People in
Book SynopsisIn this first comprehensive history of indigenous people in television sitcoms, Dustin Tahmahkera examines the way Native people have been represented in the genre. Analyzing dozens of television comedies from the United States and Canada, Tahmahkera questions assumptions that Native representations on TV are inherently stereotypical and escapist.
£25.60
The University of North Carolina Press Reality Radio
Book SynopsisThis new revised and expanded edition of Reality Radio celebrates today's best audio documentary work by bringing together some of the most influential and innovative practitioners from the US, Canada, the UK, and Australia. With a new foreword and five new essays, this book takes stock of the transformations in radio documentary since the publication of the first edition.Trade ReviewHow could something so good get better? Well, John Biewen and Alexa Dilworth have managed to do just that. Reality Radio will remain required reading for all my students--especially given the addition of essays from some of my radio heroes like Alix Spiegel, David Isay, and Sarah Koenig.- Rob Rosenthal, independent radio producer and lead instructor at the Transom Story Workshop;""Somehow in this manic digital age, Reality Radio-a mere book!-is more relevant than ever. Form and function manifest, here is the story of contemporary documentary audio, thoughtfully composed and offered straight from its most respected producers. Reality Radio is required reading for anyone at the beginning of her audio career. Or in the middle. Or finishing up. And for all invested listeners. This is radio canon.""- Julie Shapiro, executive producer, Radiotopia from PRX
£26.36
New York University Press Reading Media
£71.10
New York University Press Reading Media
£24.29
