Business strategy Books

Book SynopsisBusiness today is up against a myriad of complexities -- disruptive competition and technologies, volatile economic forces, and a complex and evolving work force. There is unending pressure to do more with less, deliver short-term goals while driving long-term sustainability, all while finding and retaining the top talent to get it done.Trade Review"There are many thought leaders speaking about the transformational qualities of organizational purpose and why it is important, but few can tell you what to do next or how to run a business to fulfill it. Efron can and does. If you want to create a winning organization with sustainable results, you need to read and implement the ideas and steps in this important and timely book."- Ann Rhoades,Cofounder of JetBlue, president of People Ink, and author of Built on Values"Read Purpose Meets Execution, follow its wisdom, and make your competition irrelevant! Louis Efron’s vast experience and insights (gained across industries) are synthesized into a resource that will help you turn your leadership vision into reality. Purpose Meets Execution offers practical tools and insights for strategic planning, disciplined operations, practical innovation, and sustainable success. What are you waiting for? Isn’t it time to inspire purpose and hardwire operational excellence?" - Joseph Michelli, Ph.D. CCXP, New York Times #1 best-selling author of Driven to Delight, The Starbucks Experience, and The New Gold Standard "What a wonderful book! We all start off with purpose in our businesses and work, a passion for what we do, but that isn’t enough. We need to be able to execute on that passion. In Purpose Meets Execution Louis Efron lays out a clear roadmap for success. It will make you think and it will help you to succeed."- Chester Elton, New York Times best-selling author of The Carrot Principle, All In, and What Motivates Me"Efron nailed it! Purpose Meets Execution is a game changer for every organization, today and in the future. It is relevant, inspiring, and actionable. You won't find a book that better captures the elements and actions needed for a highly successful and sustainable organizational culture and business. A must read!"- Melissa Daimler, SVP, Talent Acquisition and Development, WeWork "Rarely does a book capture why company culture matters like Purpose Meets Execution. Efron not only makes a profound case for how you need to know why you are in business, but also gives crucial, actionable steps that will certainly lead any organization toward thriving well into the future. Those who read this will find more than stories of how others have prospered in business through having a culture of purpose. They will discover how they can begin to write their own story that will impact their own business and the world they have a heart to serve."- Ryan McCarty, Cofounder, Culture of Good"Purpose Meets Execution: How Winning Organizations Accelerate Engagement and Drive Profits is a great balance of reflective thought and the need to move business forward through action. Louis does an amazing job getting leaders to answer the tough questions for themselves and their business. Given the agility required in today’s environment, it’s critically important for leaders to take the time to find alignment; this book helps them do just that." - Lacey Leone McLaughlin, Director, Center for Effective Organizations at the Marshall School of Business, USC "Execution on its own isn’t enough. And Core Purpose (your "why") in the absence of "how" isn’t enough either. Louis shares an important perspective, showing us how to engage both the heart—purpose—and the mind—execution—and how to keep them in balance to drive both culture and growth."- Cameron Herold, author of Double Double, Meetings Suck, and The Miracle Morning for Entrepreneurs"Even in today’s hypercompetitive business environment, extraordinary companies aren’t satisfied solely with making a profit. These trailblazing companies tap into the unifying influence of purpose to outperform and out maneuver their competition. If you’re at all interested in catapulting your company to greater heights and inspiring your employees, listen to and act on what Efron has to say about the unifying powers of purpose."- Shawn Murphy, Author of The Optimistic Workplace; Founder and CEO, Switch+Shift"In an era where "purpose-driven" has become one of the hottest corporate buzz phrases, Purpose Meets Execution provides a valuable service to business leaders: connecting the dots between organizational purpose and operations. The market is flooded with books about purpose, but few of them unlock the difficult challenge of operationalizing purpose by architecting it into your company's systems and processes. Through copious examples and helpful tools, Purpose Meets Execution helps unravel the mystery behind the financially successful purpose-driven organization."- Eric Severson, Former Co-CHRO and Senior Vice President, HR Gap Inc.; U.S. Department of Commerce Appointee, United States Department of Commerce; National Advisory Council on Innovation and Entrepreneurship"Louis Efron's Purpose Meets Execution is an enjoyable book that will inspire the reader to be strategic and intentional when focusing on purpose to drive results. The action items are both digestible and easily executable, and follow from real-world examples that illustrate the importance of a shared purpose in a high-performance work culture. The questions posed at the end of each chapter require introspection, and alone are worth the price of the book!"- Matthew Fehling, President and CEO, Better Business Bureau "Purpose Meets Execution provides a refreshing perspective on the topic of business strategy and leadership. Efron does a great job in showcasing a blueprint with which an organization can build a foundation to support high growth, sustainability, and humanity. Stressing the power of influence that leaders have over their company’s culture and work environment, the book provides a toolbox of techniques and tools that will drive positive social and economic change as well as business results." - Dr. Emad Rahim, Kotouc Family Endowed Chair and Associate Professor, Bellevue University; Fulbright Scholar Table of ContentsForewordIntroductionPart I: Building an Unshakable Foundation Chapter 1: Starting with PurposeChapter 2: Finding Your WayChapter 3: Avoiding the Pitfalls of PurposeChapter 4: Executional ExcellenceChapter 5: Where Purpose Meets ExecutionPart II: Creating One Team Chapter 6: Establishing TrustChapter 7: Accelerating People EngagementChapter 8: Connecting Peoples’ Actions to the Bigger PicturePart III: Realizing a Winning Culture Chapter 9: Bringing Purpose to LifeChapter 10: Keeping Your PromisesChapter 11: Getting the Balance Between Purpose and Execution RightChapter 12: Changing the World through LeadershipConclusionAcknowledgmentsNotesReferences

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Book SynopsisThe Merger Mindset offers a unique perspective for leadersthose executives whose companies, reputations, and futures will thrive or fail because of a deal or a series of deals. This book for leaders helps decision-makers deal with the powerful undercurrents and interpersonal dynamics at play in every deal, and no one is more qualified to write it than Constance Dierickx and Linda Henman.Other books on mergers, acquisitions, and divestitures overwhelmingly have one characteristic in common: they're technical. Attorneys write books about the legal and contractual aspects of deals; project management experts write from the point of view of managing tasks and schedules; and investment bankers write about valuation and negotiation. The Merger Mindset presents an amalgamation of what Drs. Dierickx and Henman have observedand in many cases, helped to createin more than 65 cumulative years of consulting with Fortune 500 companies, privately-held firms, family-oTrade ReviewSince taking the helm at Belden in 2005, I have overseen 15 major acquisitions. Through trial and error, I learned the lessons Drs. Henman and Dierickx have taught in this book. Senior leaders who don't have more than a decade to learn these lessons should read and heed the advice from these two psychologists. John Stroup, Belden Chairman and CEO Too few people understand the psychology behind buying and selling companies, but Drs. Henman and Dierickx, do. They don't explain the technicalities of deal. Instead, they concentrate on what must happen in the minds of decision-makers to ensure success for all concerned. Kevin Short, Chief Executive Officer, Clayton Capital Partners; Author, Sell Your Business for an Outrageous Price: An Insider's Guide to Getting More Than You Ever Thought Possible Study after study puts strategic risk above all other enterprise risks combined, and M&A transactions are a key component of strategic risk. From cognitive biases to culture and talent, The Merger Mindset shows the reader how to avoid common pitfalls and focus on key success drivers. In a masterful way, Dierickx and Henman share their words of wisdom with practical case studies, interesting anecdotes, and amusing quotes. James Lam, Author, Implementing Enterprise Risk Management; Chairman, Risk Oversight Committee, E*TRADE Financial; Independent Director, RiskLens, Inc. We talk about "the art of the deal" as though it's a Faustian bargain, a Mephistophelian dance with the devil. And small wonder—most deals fail to meet expectations, and many fail, period. Chrysler and Mercedes once "merged" though Mercedes actually swallowed Chrysler, and everyone lost money. We need to study the art and science of the deal, and Dr. Henman and Dr. Dierickx are the experts in that realm. Don't read about how deals are made. Read herein when and why they're successful. The devil is actually in the details. Alan Weiss, PhD, author, Million Dollar Consulting and over 60 other works in 15 languages Mergers and acquisitions are some of the most high-stakes events in a leader's career. To see around corners and avoid hidden pitfalls, you want experts on your side - and you can't do better than Drs. Constance Dierickx and Linda Henman. Their deep expertise will dramatically increase your chances of success. Dorie Clark, adjunct professor at Duke University's Fuqua School of Business; Author, Entrepreneurial You and Stand Out Mergers and acquisitions are major events in the life of an organization. I have come to appreciate that while the technical aspects, such as valuation and contracting are vital, they are insufficient. In The Merger Mindset, Dr. Dierickx and Dr. Henman articulate what it takes to make deals work-a holistic view and tolerance for ambiguity. Too often leaders look for a blueprint when what they need is the right mindset. Steve McElhiney, Chief Executive Officer, EWI Re, Inc. Mergers and acquisitions are often viewed through the lens of valuation and terms of the deal. Yet, whether a deal succeeds has as much to do with what is unknown and as what is disclosed or revealed in the process. Uncovering the organizational dynamics, leadership habits and unconscious assumptions of even the best-intended people requires more than a plan. The Merger Mindset describes these dynamics and what to do to reduce the risks inherent in deals.Patrick Brennan, Senior Vice President – Operations, Cox AutomotiveConstance and Linda have done a masterful job at both, sketching a broad framework and providing indispensable detail on every crucial element required for M&A success. Whether you are new to the world of M&A or a seasoned veteran, Constance and Linda's insight will keep you out of the ditches and between the guardrails. Gregory Kozicz Ph.D., President and CEO, Alberici Corporation Table of ContentsContentsAcknowledgments ixIntroduction xiPart I High Stakes 1Chapter 1 The High-Stakes World of M&A 3Why Do a Deal? 4Five Essential Traits of a Successful Deal 6Deal Progression 11Vision 14Financial synergy 14Operations 14Talent 15Culture 15The Insidious Nature of Fear 16Conclusion 20Note 20Chapter 2 High Stakes: High Risk, Low Visibility 21Betting on Value 21Are You in Jeopardy? 24What People Think of You Matters 27No One Likes Shaky Ground 29Gambling with Loyalty 33Conclusion 36Note 36Chapter 3 Think of All We’ve Been Through 37Where We Have Been 37Where Are We Going? 40How Will We Know When We Get There? 42What Good Will It Do? 46Tough Calls Start with “Why?” 48Conclusion 50Notes 51Part II Leadership Traps 53Chapter 4 Necessary Uncertainty: Overconfidence,Rationalization, and Bias 55You Can’t Shine a Light in Every Dark Corner 56Overconfidence 59Rationalization 62Bias 63Spreadsheets Don’t Make You Smart 67Conclusion 70Notes 71Chapter 5 Talent Is Not Your Greatest Asset 73Take the Risk Out of People Decisions 73E5 Star Performer Model 76Ethics: Doing Well by Doing Right 77Expertise: The Raw Data of Talent 78Excellence: Consistency of Performance 78Enterprise: Setting the Bar 79Experience: The Yesterdays That Define the Tomorrows 79Leading through Ambiguity 80Whom Do You Want to Leave? 84Why You Need Gyroscopes 86Conclusion 90Notes 91Chapter 6 Critical M&A Decisions 93What It Takes to Decide 94If I Only Had a Heart 98Courage Is Not Recklessness 100The Rewards of Heavy Mettle 102Deals Create Decision-Making Traps 104Groupthink Trap 104Complexity Trap 105Status Quo Trap 106Anchoring Trap 107Sunk-Cost Trap 108Inference and Judgment Trap 109Conclusion 109Notes 110Part III Correlations, Cause, and Culture 111Chapter 7 Sailing in Uncharted Waters 113Rough-Water Rafting 114Implement or Drown 116The Messiness of Metrics 119Keep Your Customers in the Boat 123Run a Triple Play 125Conclusion 130Notes 130Chapter 8 This Makes Cents 131Formulating the Strategy for the Deal 132Setting Criteria for the Deal 134Identifying and Evaluating Targets 137Evaluating People and Planning Succession 139Integration 142Conclusion 145Notes 145Chapter 9 Elements of Culture 147Beyond the Code of Conduct 148Setting the Pace 152Organizational Learning 153Capacity and Appetite for Change 157Building New Neural Networks 160Conclusion 162Notes 163Chapter 10 You Bought It; Don’t Break It 165Integrating with a Merger Mindset 166Set Objectives; Measure Success;Reap the Benefits 168How Will You Be Better Off If You Integrate? 171Integration Do’s and Don’ts 174Cast Your Leadership Shadow 177Conclusion 181Notes 181Index 183

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Book SynopsisSuccess is Assured was born from a pair using those design practices over a century ago: The Wright Brothers. They set about methodically learning the causal relationships between the different design decisions they needed to make and the performance of the airplane. The Wright Brothers fundamentally transformed the front end of development into a sharply focused learning and decision-making process, and thereby eliminated the late - process rework in which their competition was stuck.Similarly, Toyota built an amazing manual product development system that consistently created a cadence of high quality products that customers want. Myriads of Lean principles, jargon, and tools have been introduced and applied with minimal impact on design loopbacks, engineering productivity, and knowledge reuse within small to midsize engineering companies and almost no penetration within highly complex engineering companies. This book teaches methodologies to relentlessly expose knowledge Trade Review"Success Is Assured is a practical guide to successful product development using 'Set-Based Design' principles and an 'Intelligent Fast Failure' approach. The authors rely on their extensive industry experience in their respective fields and as successful industry consultants helping to transform the way existing companies do business. An easy-to-read addition to the field with many new, useful conceptual models." - Charlie Camarda, Astronaut STS-114 Discovery (Return to Flight mission), Former Director of Engineering, NASA Johnson Space Center"In 1953, my dad led his development team at GM to design and build the iconic 55 Chevy in just 23 months - unheard of then and certainly not possible today. How did they succeed in that? Through focused learning and decision making leveraging strong engineering expertise. Over the last decade, we have strayed from that, focusing too much on tasks and schedules. This book shows us how to rebuild that capability through new analytical tools for decision-focused learning and the creation and reuse of visual knowledge. This is increasingly important as complexity is increasing dramatically and the need for effective and speedy product development is critical to success."- David Cole, Ph.D., Chair, AutoHarvest; Chair Emeritus, Center for Auto Research; Chair, Building America’s Tomorrow; Automotive Hall of Fame Inductee"I wish this book was already written when we started our Lean Journey almost 11 years ago. It is a breakthrough in the thinking process on how to make decisions that will drive your business results to 'Success is Assured'! From the very core definition of the 'True North' of Product Development to the Enabler of all Enablers (the Causal Map), the authors' experience provides everyone clarity on how to learn faster and innovate better while having a lot more fun! My team and I are very enthusiastic and we almost cannot hold ourselves in anticipation of the great achievements we'll be able to provide to our business partners."- Manoel de Queiroz Cordova Santos, Business Excellence Manager - Product Development, Embraer S.A."Transforming New Product Development for complex products is a difficult endeavor. As if the technical challenges generated by the large number of variables and interdependencies were not enough, the current leadership practices could drive the wrong behaviors, creating additional complications. What new behaviors should be embraced by leadership? How to tackle complicated technical interdependencies in a new and robust way? This book does an excellent job in covering both questions, using an approach that includes real and fictional stories, peppered with a lot of examples. Highly recommended for both leadership and technical experts embarking in their New Product Development transformation."- Ovidiu Contras, Lean Coach, Bombardier Aerospace "This book is invaluable for any team or organization aiming to design complex systems successfully. The practical knowledge based approach for robust decision making explained in the book, with lucid examples, is exceptionally relevant. The case study story is something most teams and organizations dealing with the design and development of complex systems can easily correlate with."- Ramakrishnan Raman, ESEP, Assistant Sector Director – INCOSE Asia Oceania; Principal Systems Engineer – Honeywell"As for any company in charge of developing new products, the key challenge is to define the solution that provides the best trade-offs between customer’s needs and the Company’s goals and capabilities to provide maximum value to both. The traditional Point-Based Design quickly converges on a solution based on a single point in the design space – a process which inevitably creates rework, delays and cost overruns. This book explains in a very effective instructive style the Set-Based Design approach - a most powerful method to develop better solutions. The key principle is to focus upfront in building key knowledge to make decisions by exploring the trade-offs between critical parameters and mapping an area of feasibility. This is the first book that describes Set-Based Design in an easy to apply way. It provides a set of powerful tools and methods developed by the authors and shows how to apply them through many examples. It provides clarity in how to conduct the development process and build it step by step with different enablers to assure success! This book is indispensable for anyone willing to make their process of product development much more valuable." - Luc Delamotte, Senior Coach Lean Engineering, Lean Community Manager, Thales"I have always liked Michael´s approach to this complex subject. He has always been curious to learn more and challenge every ‘truth' he encountered on his way seeking 'Success is Assured'. In this book the authors capture the true essence of the matter, what it takes to assure the success of the product development project. A real 'how to' book which will help many product developers to shorten lead times and to innovate! Read the book and apply the knowledge and your success will be assured."- Peter Palmér, Chairman, Lean Product & Process Development Exchange (LPPDE); Senior Manager, R&D Way Office, Scania"I highly recommend Success is Assured! To my knowledge, it is the only book in print that provides a detailed methodology on the application of set-based design to complex system development using real-world examples."- Donny Blair, Senior Director of Engineering, L3 Technologies "If you are still not convinced about the merits of Lean Product Development, read this book and you will be. Even if you are not an engineer."- Dr. Göran Gustafsson, Chalmers University of TechnologyTable of ContentsForeword. Acknowledgments. Introduction. Part I HOW TO ESTABLISH “SUCCESS IS ASSURED” PRIOR TO MAKING DECISIONS IN YOUR ORGANIZATION. 1 Pratt & Whitney Case Study: Their Journey to“Success is Assured. 2 “True North”. 3 The Enablers. 4 Causal Mapping. 5 Aligning “True North” across Organizational Boundaries. 6 Making the Transition. Part II A STORY OF SET-BASED CAUSAL MAPPING ACCELERATING COLLABORATIVE LEARNING. 7 Introduction to the Story. 8 Monday Morning, Infrared Technologies Corporation. 9 Tuesday Morning, Infrared Technologies Corporation. 10 Wednesday Morning, Infrared Technologies Corporation. 11 Thursday Morning, Unmanned Aircraft, Inc. 12 Thursday Afternoon, UA Teleconference with Power Flow Corp. 13 Wednesday Morning, Week 2, Teleconference between the Navy, IRT, and UA. 14 Monday Morning, Week 3, UA Headquarters. 15 Tuesday Morning, Week 3, UA Headquarters. 16 Friday Morning, Week 3. Appendix I: Character List Quick Reference. Appendix II: A Brief History of Lean Product Development and Set-Based Concurrent Engineering. Appendix III: Causal Mapping for Problem-Solving. Appendix IV: Causal Mapping for Making a Set of Decisions. Appendix V: Causal Mapping for Achieving or Improving a Customer Interest. Appendix VI: Causal Mapping for Moving a Limit Curve in a Specific Direction. Appendix VII: Problem K-Brief. Index

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Book SynopsisThis book looks at the development of vocational education and training in China and how it is crucial to human resource development and improving competitiveness. It briefly outlines the contextual issues related to vocational education and training in China, the importance of vocational education and how China has been using vocational training to reduce the unemployment rate and raise its overall human capital.Trade Review"Most would acknowledge the role central planning has played in the economic development and modernization of China. But what about skills development of the workforce? Does the vocational education system have anything to do with the Chinese miracle? This book, written by two experts on workforce skills development provides highly readable and interesting insights into this question. Zhu and Min review not only the historical facts on this topic but current practices as well. It is a must reading for any scholar of China." — S. Tamer Cavusgil, Callaway Professorial Chair and CIBER Executive Director, Georgia State University, USA "This is a welcome and stand-out addition to the increasingly over-crowded market for books on China. These well-regarded academics provide a timely, well written, interesting and historically grounded account of an increasingly key area as the country seeks to change and ‘upgrade’ its economy - skills and workforce development." — Professor Chris Rowley, Kellogg College, University of Oxford & Cass Business School, City, University of London"Min Min and Ying Zhu are to be congratulated on this welcomed addition to our understanding on what drives competitiveness in China. The authors have used their deep knowledge of China and an array of case studies to craft a narrative on the significance of vocational education to China's success over the past forty years. For too long vocational education has not been awarded the credit it deserves. This book goes a long way to rectifying this serious omission in the literature and is essential reading for all those who wish to understand the 'Chinese miracle'". — Professor John Benson, FASSA, Head, School of Business, Monash University Malaysia"After over four decades economic reforms, China is on a fast track to integrating itself into the global economy, which can be observed from the dramatic surge in foreign direct investment conducted by Chinese firms. The rapid internationalization of Chinese firms have made an urgent requirement to have a high-skilled workforce. How does China face this challenge through its vocational education and training (VET)? What is the process of VET development in China? What has been achieved through the VET system in China? How has the VET system been reformed to facilitate career development? These questions have now been well addressed by the book of Min and Zhu (2019). Based on a systematic review and case studies, this book contains both highly interesting theoretical and empirical findings and makes a most useful contribution to research in this field. It is a timely study and the authors have done a commendable job." — Cherrie Jiuhua Zhu, Professor of HRM and Chinese Studies, Monash Business School, Monash University, AustraliaTable of Contents1. Introduction 2. Conceptual Issues and Background 3. The Development of VET in China 4. Case Studies of VET in China 5. Reforming the VET System and Enhancing Teachers and Students’ Career Development 6. On-going Challenges and Future Development of China’s VET System

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Book SynopsisBusiness as usual is ancient history. Large corporations, small businesses, entrepreneurs, and even CEOs and politicians must make the move from simply selling a product or service to delivering a mind-blowing customer experience. They have to learn to play at the level athletes and entertainers call stadium status.Stadium status is that elusive place every coach, athlete, entertainer, and performer strives to reach. It's moving from being an opening act to the headliner, from performing on a small stage to the greatest stage in the largest venue possible: a sold out stadium. Everything starts from humble beginnings; talent and work ethic might get you in the game, but stadium status takes strategy and that starts with a vision.John Brubaker shares his personal experiences as a successful radio personality, coach, and executive consultant, and reveals the strategies employed by country musicians, teams, and brands to build their fan base and separate theTrade Review"Coach Bru views leadership performance through a very different lens, which is why we like to bring him in to speak to our organization. Stadium Status is indeed a unique perspective that will help you take your game to the next level."-Clint Hurdle, Manager, Pittsburgh Pirates"Buy this book and study it before your competition does."-Troy Coleman, Hick Hop Innovator & Visionary"Lots of people talk about achieving "stadium status"; Coach Bru truly defines it. His strategies and real life examples show you how to set the bar high – and keep it there." –Granger Smith, Country Music Singer/Songwriter"This is the most bold, original and enjoyable book on entrepreneurship to come out in my lifetime."– Jeff Andrulonis, Chairman/CEO, Colonial Media + Entertainment"As a peak performance coach I’ve worked with thousands of championship coaches and athletes in professional, collegiate and Olympic stadiums so I can tell you this book is nothing short of incredible. Stadium Status should be in every CEO’s and entrepreneur’s library as the go-to resource for achieving peak performance in business and life."– Brian Cain, Peak Performance Coach and #1 Best Selling Author"If the devil is in the details, Coach Bru has written one hell of a book."-Earl Dibbles Jr., Country Music Singer"Coach Bru views leadership performance through a very different lens, which is why we like to bring him in to speak to our organization. Stadium Status is indeed a unique perspective that will help you take your game to the next level."-Clint Hurdle, Manager, Pittsburgh Pirates"Buy this book and study it before your competition does."-Troy Coleman, Hick Hop Innovator & Visionary"Lots of people talk about achieving "stadium status"; Coach Bru truly defines it. His strategies and real life examples show you how to set the bar high – and keep it there." –Granger Smith, Country Music Singer/Songwriter"This is the most bold, original and enjoyable book on entrepreneurship to come out in my lifetime."– Jeff Andrulonis, Chairman/CEO, Colonial Media + Entertainment"As a peak performance coach I’ve worked with thousands of championship coaches and athletes in professional, collegiate and Olympic stadiums so I can tell you this book is nothing short of incredible. Stadium Status should be in every CEO’s and entrepreneur’s library as the go-to resource for achieving peak performance in business and life."– Brian Cain, Peak Performance Coach and #1 Best Selling Author"If the devil is in the details, Coach Bru has written one hell of a book."-Earl Dibbles Jr., Country Music SingerTable of ContentsPart I VISIONChapter 1 #StadiumStatusChapter 2 Be the First Believer Chapter 3 Your Golden TicketChapter 4 A Rising TideChapter 5 Fearless AuthenticityChapter 6 Your Ego Is Not Your Amigo Part II EXECUTIONChapter 7 Everyone RecruitsChapter 8 No Small StagesChapter 9 Game ChangerChapter 10 Chase ExcellenceChapter 11 Satisfaction GuaranteedChapter 12 Put Your Fans on Speed DialChapter 13 Your Tour BusChapter 14 Shock and AwePart III CONNECTIONChapter 15 Focus on Your Fanatics Chapter 16 Low Tech, High Touch Chapter 17 Let the Low Ride GoChapter 18 Making Up When You Mess UpChapter 19 On TourChapter 20 ChemistryChapter 21 Your Front Row SeatsChapter 22 PresenceChapter 23 Yours Versus TheirsConclusion The Secret Location of Stadium StatusStadium Status ResourcesAbout the Author

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Book SynopsisTodayâs business leaders operate in an increasingly harsh environment. Uncertainty in the economy causes paralysis. Quarterly goals drive short-term and shortsighted decisions. Workforce mobility kills loyalty. Iconic products decline as fast as start-ups create new categories. And the pressure to do more with less, combined with the multiplicity of available marketing tools and technology, can be overwhelming.Now more than ever, brands and the people who lead them need clarity and guidance. The good news is that people have found ways to thrive in harsh environments for millennia. Author Jonathan David Lewis, combining the lessons of group survival dynamics with more than a decade of proprietary research into the factors that cause companies to lose their way, shows leaders how to thrive in unforgiving business environments by learning to: Focus on navigating risk instead of trying to measure or reduce it. Cultivate your brandâs will to live by staying positive and asking the most important question: Are you worth it? Read the brand signs by observing the market, keeping an eye on performance measures, engaging your team, and listening to your gut. Develop a concept of mission to ensure internal alignment and reduce friction. Act with urgency rather than waiting for the right circumstance. Brand vs. Wild helps readers understand the wilderness in which they find their companies and identify the specific steps they must take to thrive in the Brand Wilderness. There is hope in a harsh business world. And Brand vs. Wild is it. Table of ContentsIntroduction Chapter 1 Lost Chapter 2 Afraid Chapter 3 Adrift Chapter 4 Wild Chatper 5 Savage Chapter 6 Stop Chapter 7 Orient Chapter 8 Focus Chpater 9 Flow Chapter 10 Adapt Chapter 11 Do Conclusion

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Book SynopsisTable of Contents PART I. INTRODUCTION TO STRATEGIC MANGEMENT AND BUSINESS POLICY 1. Basic Concepts of Strategic Management 2. Corporate Governance 3. Social Responsibility and Ethics in Strategic Management PART II. SCANNING THE ENVIRONMENT 4. Environmental Scanning and Industry Analysis 5. Organizational Analysis and Competitive Advantage PART III. STRATEGY FORMULATION 6. Strategy Formulation: Business Strategy 7. Strategy Formulation: Corporate Strategy 8. Strategy Formulation: Functional Strategy and Strategic Choice PART IV. STRATEGY IMPLEMENTATION AND CONTROL 9. Strategy Implementation: Global Strategy 10. Strategy Implementation: Organizing and Structure 11. Strategy Implementation: Staffing and Directing 12. Evaluation and Control PART V. INTRODUCTION TO CASE ANALYSIS 13. Suggestions for Case Analysis PART VI. CASES IN STRATEGIC MANAGEMENT

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Book SynopsisStephen P. Robbins is Professor Emeritus of Management at San Diego State University and the world's best-selling textbook author in the areas of management and organizational behavior. His books have sold more than 12 million copies; have been translated into 20 languages; and have adapted editions for Canada, Australia, South Africa, India, and the Arab World. Dr. Robbins is also the author of the best-selling books, The Truth about Managing People, 4th ed. (Pearson, 2014) and Decide & Conquer, 2nd ed. (Pearson, 2015). In his other life, Dr. Robbins participates in masters' track competitions. Since turning 50 in 1993, he's won 23 national sprint championships; 14 world sprint titles; and set numerous US and world age-group records at 60, 100, 200, and 400 meters. In 2005, Dr. Robbins was elected to the USA Masters' Track & Field Hall of Fame. For a full bio, see his website.

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Book SynopsisThis brand new textbook has been designed to help your students to acquire or enhance their abilities in leading and developing themselves, others, and organizations. Grounded in the findings of both classic and recent management and leadership research, it translates the theory into rigorous yet practical advice so that students will have the skills to manage effectively and sustainably. The book takes an innovative learner-centric approach, structured around different levels of management from individual effectiveness, through to interpersonal effectiveness, and then team and organizational effectiveness. With a global focus, lively writing style, and an eye on current and future developments, it provides a succinct, accessible, and engaging look at what it means to be a manager. Thanks to its extensive features from thought-provoking questions to global case studies, this textbook will provide you with all the necessary tools to run an introductory management course which preparesTrade ReviewThis highly practical book is relevant to today's dynamic work environment where change, empowerment, leadership, and the entrepreneurial role of managers are core themes. The case studies, insights, and illustrative examples alongside the findings from research make this text a perfect fit for any practice-oriented management course! * Florentin Popescu, Arnhem Business School, The Netherlands *As the world becomes more complex, management becomes increasingly challenging. This heightens the value of effective management. In this easily readable and eminently practical textbook, Sternad demonstrates the necessary tools, knowledge, and skills to succeed in the work environment of the 21st century. * Allan J. Sim, University of Aberdeen, UK *Sternad gets it right with his comprehensive overview and effective structure - one can literally see the line of thought and follow it. The appendix on the history of management alone is worth buying this book! Moreover, the emphasis on the need for self-management as well as the key role of leadership for managing others is commendable. While management has come a long way, it is baffling why so many mistakes are still made. Sternad's book can hopefully fill a gap by stressing the need for consistent excellence in management to achieve organizational goals. * Roland Berberich, Xi’an Jiaotong-Liverpool University, China *This is an extremely valuable text for undergraduate, postgraduate and executive development courses in management. It demonstrates the realities of managerial work through real-life challenges and case studies. * Jennifer Nzonzo, Monash University, South Africa *Sternad has created a most valuable learner-centered resource. It provides well-selected, state-of-the-art examples from around the globe focusing on effective managerial practice and people-oriented leadership. Discussing topics such as appreciating diversity, intercultural collaboration, and virtual teamwork, Sternad emphasizes the opportunities and challenges that emerge in our digitalized and globalized environment. In doing so, he illustrates the importance of values-based and ethical behavior for an organization to be sustainably successful. Based on seminal and current research, this textbook offers the latest insights into practical management that students will appreciate and benefit from. * Alain Neher, Charles Sturt University, Australia *Effective Management helps readers to develop key skills for the workplace. I would definitely recommend this book to my students! * Scott Tuppen, Swansea University, UK *An ambitious and brave undertaking - I am particularly impressed by the emphasis on developing learners' management skills and career readiness. This approach injects life into management study, making it an exciting contribution to the discipline which I applaud enthusiastically. * Henry Shi, University of Adelaide, Australia *Effective Management is a well-researched text that provides thoughtful consideration of the application of management theory in practice. Key themes of relevance to managers today are presented in an interesting and accessible manner. The book provides a useful resource for both students on academic programs and practitioners across all sectors. * Dorothy McKee, Ulster University, UK and Dorothy McKee Consulting. *Table of ContentsPART 1: ENHANCING PERSONAL EFFECTIVENESS 1. The manager’s role and responsibility 2. Managing and developing yourself PART 2: ENHANCING INTERPERSONAL EFFECTIVENESS 3. Leading and developing others 4. Working in teams 5. Managing diversity across cultures PART 3: ENHANCING ORGANIZATIONAL EFFECTIVENESS 6. Effective decision-making 7. Managing strategy 8. The execution challenge PART 4: ENHANCING ORGANIZATIONAL SUCCESS 9. Achieving results 10. The entrepreneurial manager APPENDIX: A very brief history of effective management.

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Book SynopsisGary A. Bolles is based in San Francisco, California and is the Chair for the Future of Work with Singularity University and a partner in strategy consulting firm Charette, LLC. A globally recognized expert on the future of work, he consults with C-suite leaders of global companies, labor and education leaders from Brazil to Canada, and global non-profits. He is the co-founder of eParachute.com, inspired by his father's bestselling book What Color Is Your Parachute?, and visiting lecturer to a variety of school systems, including Isha Vidhya in India, and a regular guest lecturer for Gartner.Trade Review"I can't think of a better time to start rethinking work, or a better book to help you do it. Gary A. Bolles has produced a provocative and practical guide for reimagining how you design jobs, build teams, solve problems and shape cultures." * Adam Grant, #1 New York Times bestselling author of Think Again and host of the TED podcast WorkLife *"Let me make this abundantly clear: The Next Rules of Work is your roadmap to build an exponential future of work for your organization - today." * Peter H. Diamandis, MD, Founder, XPRIZE, Singularity, New York Times bestselling author of Abundance & BOLD *"As I've predicted for years, exponential technologies will profoundly transform our lives and our organizations. In The Next Rules of Work, Gary A. Bolles has shown how those same technologies can actually help to create a more human-centric future of work." * Ray Kurzweil, inventor, futurist and author of The Singularity Is Near *"If you're confused about what the future of work holds, The Next Rules of Work is the perfect companion to take on your journey, filled with practical advice and inspiring examples that will guide you through these tumultuous times." * Charlene Li, New York Times bestselling author of The Disruption Mindset, Founder & Senior Fellow at Altimeter, a Prophet company *"The future of work is in our hands but, as with any design project, we have to understand the needs and constraints. The Next Rules of Work brilliantly describes the canvas on which we can create meaningful work and impactful organizations, fit for the 21st century." * Tim Brown, Chair of IDEO and author of Change By Design *"Rules change. Work changes. We adapt; or do we? Can we? This all came together for me about page 229. Read it." * Vint Cerf, Internet Pioneer *"The Next Rules of Work shows how moonshot thinking can help leaders create an inclusive future of work, starting right now." * Esther Wojcicki, author, Moonshots in Education & How to Raise Successful People *"The global society is facing unprecedented shifts in the way of work amplified by the Covid-19 pandemic and an increased need for automation and digitalization. But as Bolles points out, the most pressing question is not a potential lack of work in the future, but the need for individuals to acquire new skills and capabilities to constantly adapt in an ever-changing environment. But we can overcome any obstacles if employers, governments and individuals work together to make the future work for everyone." * Alain Dehaze, CEO, Adecco Group *"The Next Rules of Work offers a fresh and insightful view on how the world of work will look like in a post-pandemic world. Gary does a fantastic job articulating these insights to help catalyze positive change in our organizations." * Adilson Borges, Ph.D., Chief Learning Officer, Carrefour *"The Next Rules of Work is a must-read for anyone seeking to understand how the world is not just rapidly changing but being dramatically reshaped. Gary provides a playbook for leadership that prioritizes organizational purpose and deep human values as the means for what inspires people to do their best work and institutions to operate with the needs of society at the center which, in and of itself, ensures institutions are built for the long term and serve the needs of all stakeholders." * Dov Seidman, Founder and Chairman of LRN and The HOW Institute for Society, and author of HOW *"The Next Rules of Work is a roadmap to an inclusive future of work, and Bolles is the clear-eyed guide that we all need on that journey." * Ravin Jesuthasan, Recognized futurist and author of Reinventing Jobs and Lead the Work *"The future of work has many challenges, but this inspiring and insightful book offers actionable steps all organizations can and must take to harness the opportunities ahead for everyone. If we follow the path laid out here, we will make a big shift from challenge to opportunity and create much more human-centric work." * John Hagel, Futurist, strategist and trusted advisor *"The Next Rules of Work shines a bright light for those who have been feeling their way to a most fulfilling future of work. Gary A. Bolles writes with clarity and empathy for readers seeking to build more inclusive, productive and dynamic workplaces." * Chris Shipley, author of The Adaptation Advantage *"Imagine you could wave a magic wand and get a clear picture of just what you need - the mindset, skillset and toolset to ensure success in today's rapidly changing world. Whether you're in business, or in the business of helping the next generation of children, students or employees thrive in the 21st-century, The Next Rules of Work is that magic wand!" * Laura A Jana, MD, Pediatrician, Social Entrepreneur, author of The Toddler Brain: Nurture the Skills Today that Will Shape Your Child’s Tomorrow *"The Next Rules of Work guides leaders towards a future not of automation and substitution, but autonomy and inclusion, providing clear strategies for transforming an organization in an accelerating world." * Vivienne Ming, Founder, Socos *"An immediately practical guidebook for navigating work, career and life in our ever changing world, while helping create a better future of work for us all. As Bolles says, No human left behind." * John O’Duinn, author of Distributed Teams: The Art and Practice of Working Together While Physically Apart *Table of Contents Chapter - 00: Introduction; Section - ONE: Rules; Chapter - 01: The Old Rules of Work; Chapter - 02: The Next Rules of Work; Section - TWO: Mindset; Chapter - 03: Your Organization’s Culture Is Its Mindset; Chapter - 04: The Problem-Solving Mindset of Workers and Teams; Section - THREE: Skillset; Chapter - 05: The Skills of Next Organizations; Chapter - 06: The Skills of Tomorrow for Workers and Teams - PACE; Section - FOUR: Toolset; Chapter - 07: The Next Toolset for Organizations; Chapter - 08: The Next Toolset for Workers and Teams; Chapter - 09: Conclusion - The Future We All Want

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Book SynopsisTim Mason, based in London, UK, has over 30 years' experience in the grocery and retail industries, specializing in customer loyalty and strategic marketing. He is CEO of Eagle Eye, a SaaS technology company specializing in delivering omnichannel personalization at scale. Sarah Jarvis, based in London, UK, has over 15 years' experience as a retail marketing leader in the loyalty industry. She has worked with some of the world's largest retailers to help them drive profitable growth by prioritizing the customer in their decision-making processes. She is the Communications and Propositions Director at Eagle Eye.Trade Review"The second edition of Omnichannel Retail is a ginger shot of retail marketing genius - packed full of concentrated advice and case-studies, it is utterly stimulating. I read it in one sitting and emerged fizzing with reinvigorated energy and ideas to boost our omnichannel strategy." * Charlotte Lock, Partner & Customer Director, John Lewis & Pan Partnership *"Omnichannel Retail clearly articulates how to bridge the online and offline gap by utilizing best practice digital marketing, data and loyalty approaches. A must read from one of the original pioneers of retail loyalty." * Max Savransky, Customer Loyalty Expert, Loyalty & Reward Co *"There are very few people who have truly dedicated their entire professional lives to customer loyalty, but Tim Mason has done exactly that. His legendary expertise spans the online and offline worlds, giving him a unique perspective and expertise on the challenges and opportunities that omnichannel retail requires. In this insightful book, Tim and his co-author Sarah Jarvis make a compelling case for the power of culture, communications and connection, both online and offline, as tools that drive success, with clear and practical examples that make this book essential reading for every ambitious retailer in today's digital world." * Paula Thomas, Founder and CEO, Let’s Talk Loyalty *"In the omnichannel world we live in, it's so easy for retailers to get lost in the jargon and the technology and lose sight of what really matters - understanding and serving your customers better. This book reminds us that customer-first thinking is more important than ever and is packed full of advice and case studies for building relevant, meaningful digital connections with your customers." * Matt McLellan, VP Customer Planning and Proposition, Asda *"This book looks to highlight the real value of knowing your customers and the insights into realizing how powerful your customers are to the growth of your business. If you believe customers can be the spokes in your wheel of fortune, then read this book (especially the chapters on loyalty!)." * Adam Posner, Founder, The Point of Loyalty *"The whole idea of Omnichannel has never sat right with me. Pushed by tech vendors and consultants, the concept of Omnichannel has contorted into a confusing buzzword that creates unrealistic expectations for marketing leaders. Yet, the second edition of Omnichannel Retail gives us a fresh, and perhaps better approach to the concept. This revised edition could not come at a better time for retail leaders as brands have to respond to out-of-control cost of living challenges, a post-Covid-19 world and increased digital expectations from consumers. In Omnichannel Retail, Tim Mason and Sarah Jarvis have delivered a vision for what this confounding word should represent that I can finally get behind." * Juan Mendoza, CEO and Editor-in-Chief, The Martech Weekly *"Tim Mason is a pioneer in the world of enterprise customer engagement - a genuine icon. And while you have to credit him for the incomparable work he has done for the brands he's worked on over the years and how he has advanced the thinking and awareness of the critical human factors that underpin this industry, that's not why you should read this book. Read this book because Tim provides retailers with strategies and tactics that are not only practical but are actionable right now and which (unlike so many other current books in this genre) actually help to move the needle! Tim Mason has done it again!" * Mike Giambattista, Founder and CEO, TheCustomer *"In the latest edition of Omnichannel Retail, Tim shares his invaluable, hard-won experience and learning from establishing Clubcard to innovative digital and insight-driven marketing that Eagle Eye deliver. He brings it bang up to date with the latest on loyalty fundamentals, personalisation, AI and machine learning. It's not all data magic wizardry, most importantly, Tim describes the 'non-negotiable' of kind and humane culture for the people who work for an organisation in its sustainable success. Tim never shies from the realities of creating, building and keeping loyal customers and colleagues, it's hard work and requires relentless focus but if you follow this priceless 'how to' you are increasing your odds of getting close and staying close to customers and growing your brand." * Sheila Hooper, Former Director of Performance, Barclays Retail *"Omnichannel Retail brings to life Tim Mason's unrivalled sense of customers the world over and how their lives are changing. It draws out his life-long retail experiences and his instinct for growth and is a must-read for all thoughtful and sustainable retailers." * David Potts, Group Chief Executive of Morrisons *"Brilliant, and for retailers, most welcome! Omnichannel Retail nails its value proposition. Tim Mason, in providing a comprehensive and highly practical guide to harnessing digital technologies, urges retailers to rethink brand, upgrade customer experience, deliver loyalty and (for most) regain profitability. He provides an exciting vision for the role of retail in the 21st century." * Seán Meehan, Professor of Marketing and Management & Dean of Faculty IMD *"Customers live and shop digitally and physically now...but they don't see the distinction that retailers make between the two. The retailers that will win in the future will be able to effortlessly combine physical and digital experiences and marketing. Taking the disciplines of digital marketing that deliver more targeted, more scaled and more interactive messages for customers now is a "must-do" to create that seamless experience. Omnichannel Retail helps to address how to deliver this." * Rob Hattrell, Head of Digital, TDR Capital *"I worked alongside Tim Mason for 15 years and he is the best marketer I have ever worked with. Whilst "success has many fathers", Tim can genuinely lay claim to many of the customer initiatives that drove the growth of Tesco over a remarkable 20 plus years. This book brings all that customer knowledge and focus to life for the digital age." * Andrew Higginson, Chairman, JD Sports *"Since the last edition, 4 years have flown by and a lot has changed. The principles outlined in the first edition of Tim's excellent book have not only accelerated, but they have been enhanced in this new edition. By reading this book, you'll learn from a real master in the of the art and science of marketing. Tim and Sarah have captured brilliantly new and improved ways of winning in the connected world. Omnichannel Retail shows how to blend customer understanding, data and technology into a winning mixture. Tim proves that his innovative mindset keeps adapting and evolving to keep finding ways to compete. A good lesson for us all. Worth the read." * Matt Atkinson, Non-Executive Chair, UNiDAYS *Table of Contents Chapter - 00: Introduction; Chapter - 01: The digital imperative; Chapter - 02: Analogue learnings; Chapter - 03: Is loyalty dead?; Chapter - 04: The fundamentals of loyalty; Chapter - 05: Data-based retailing; Chapter - 06: The power of personalization; Chapter - 07: ‘Near me’ – the importance of place; Chapter - 08: The digitally augmented store; Chapter - 09: Mobile makeover; Chapter - 10: Marketing in the moment; Chapter - 11: Monetizing the customer connection; Chapter - 12: The culture of loyalty; Chapter - 13: Lessons learnt;

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Book SynopsisTable of ContentsBrief Table of Contents Foreward Preface Case Information Matrix Case Description Matrix Acknowlegments PART 1 - OVERVIEW OF STRATEGIC MANAGEMENT Chapter 1: The Nature of Strategic Management PART 2 - STRATEGY FORMULATION Chapter 2: The Business Vision and Mission Chapter 3: The External Assessment Chapter 4: The Internal Assessment Chapter 5: Competing in the Global Marketplace Chapter 6: Strategies in Action Chapter 7: Strategy Analysis and Choice PART 3 - STRATEGY IMPLEMENTATION Chapter 8: Implementing Strategies: Management and Operations Issues Chapter 9: Implementing Strategies: Marketing, Finance/Accounting, R&D, and MIS Issues Chapter 10: Leadership and Culture PART 4 - STRATEGY EVALUATION Chapter 11: Strategy Review, Eveluation, and Control PART 5 - STRATEGIC MANAGEMENT CASE ANALYSIS Chapter 12: How to Prepare and Present a Case Analysis English-Arabic Glossary Endnotes Index Credits

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Book SynopsisUnlock greater profits. Empower happier and more engaged staff. Foster loyalty and connection with customers. Save your business... and the world. How? It all starts with a Purpose Upgrade.History shows that hard times can lead to the greatest opportunities for renewal. The Purpose Upgrade will support readers in leading enterprises that thrive by solving our most important problems.It shows how businesses can create more compelling benefits for customers, build meaningful livelihoods for colleagues, and unlock superior returns for investors by ''repurposing'' and revitalising the activities they engage in.Meet the social entrepreneur who repurposed the previously ''boring'' trade in office supplies to fund micro-finance initiatives that reach millions of the people most exposed to poverty, so that ''even a bad day at the office saves lives''.Learn how the leaders of a coal-mining business repurposed their enterprise first as an industriTrade ReviewThe Purpose Upgrade is thoughtful, practical and inspiring. The private sector can and must play a key role in overcoming the significant challenges the world is facing. After all, as a business you cannot be successful - nor call yourself successful - in a society that fails. Impact and leadership come with responsibility, and this book offers must-have insights for leaders from across all industries. -- Feike Sijbesma, CEO of Royal DSM (2007–2020), Co-Chair Global Climate Adaptation Centers, Fortune World’s 50 Greatest Leaders (2018) and UN Humanitarian of the Year 2010In today's world every business needs to put purpose above profit. Paul's book is a necessary and enlightening call to action for businesses to re-think why they exist and the implications for everything they say, think and do. -- Mike Berners-Lee, author of There Is No Planet BThe Purpose Upgrade is an important book that feeds the imagination. Most importantly it is a book about emotional intelligence and the energy unlocked by doing the right thing. Never underestimate the power of feeling good about yourself and the people around you. Read this book and become something greater than you previously thought possible. -- Sir Tim Smit KBE, Co-Founder of the Eden projectThis brilliantly original work weaves a fascinating range of cutting-edge ideas into a cogent argument for fundamentally rethinking how organisations understand and pursue their core purpose. As the world faces up to its radically uncertain future, Paul Skinner's highly engaging text challenges us all to create a "Wealth of Change". It is a book full of humanity and hope. -- Gareth Owen OBE, Humanitarian Director of Save the ChildrenPaul Skinner is one of the best and here he tackles the purpose agenda with erudition and originality. His book will be standard reading for everyone who seeks a Purpose Upgrade personally or professionally. -- Sue Unerman, Chief Transformation Officer of MediaCom and co-author of BelongingPaul Skinner has written a most engaging and readable book, both visionary and practical. It builds on his earlier thesis of Collaborative Advantage by challenging organisational leaders to coalesce stakeholders' energies towards higher societal or even global goals. I have personally seen how his ideas have been remarkably effective in the efforts of International Civil Society organisations. The scale of our crises now means we need businesses capable of addressing our greatest challenges and I urge leaders everywhere to answer this timely call to action and follow this greater path to success. -- Sir Brendan Gormley KCMG, former Chief Executive of the Disasters and Emergencies CommitteeIn some ways the tragedy of recent capitalism is that, while it has ostensibly created a breadth of wealth and opportunity, it has narrowed the minds of everyone who participates in it. The shareholder value movement was a great example of this. This book is a necessary and timely contribution to a more organic, more nuanced and more complete appreciation of what a business can achieve. -- Rory Sutherland, Vice-Chair of Ogilvy and The Spectator’s ‘Wikiman’Paul Skinner's latest book, The Purpose Upgrade, has to be an essential read for everyone in business, whether an entrepreneur, CEO or marketing chief - or in fact anyone who cares about the future of humankind. Paul has not only led the way in conscious marketing in the UK as well as globally, but is one of the most intelligent people I know and his perspective on how to combine purpose, business, the future of society and indeed the world is absolutely crucial understanding for us all. -- Lynne Franks OBE, social entrepreneur, author and Founder of the SEED Women’s Leadership PlatformAs we face into what some might argue is the greatest reset of the modern era, The Purpose Upgrade challenges us to think deeply about what purpose really means, while providing us with a framework for bringing true meaning and purpose to organisational culture, aligning corporate aspiration with stakeholder ambition. A must-read for anyone who cares about the role they, and their organisation, play in creating a whole that is much more meaningful than its constituent parts. -- Célia Pronto, Managing Director of Love Home Swap and Non-Executive Director of South East Water, Moto Hospitality and Samworth Brothers

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Book SynopsisScale at Speed gets your business over the hump of doing fine to triple revenue in two years.Unlike other business growth books, this is a how-to guide, matching theory with easily actionable steps.Scale at Speed has helped founders, entrepreneurs and business leaders: - Chart a clear route to business transformation- Build enthusiastic and talented support for your vision- Uncover your unique value proposition- Introduce processes and KPIs- Untangle yourself from the day-to-day- Become a market leader while reducing marketing costs- Achieve the best exit priceWritten in a clear, honest and engaging style by Felix Velarde, founder of the 2Y3X growth accelerator, which has been helping businesses scale since 2016. Velarde founded one of the world''s first web design consultancies, before spending a twenty-year career creating, growing and selling digital marketing''s highest-profile businesses.Trade ReviewEurope produces more start-ups than the US. Our problem is a scale-up problem. This excellent book tells us how to do it -- Dr Hermann Hauser FRS, FREng, KBE, Amadeus Capital PartnersFelix has distilled some of the best strategies he's learnt over twenty-five years of leading businesses of varying sizes into an easy-to-read framework. He expertly lays out the journey a business needs to undertake to scale. He breaks it down into digestible steps, allowing you to achieve your goals via well-structured frameworks and engaging stories along the way. I highly recommend you read this book to help you triple your business in two years, as many of his clients have, without stressing your employees or creating burnout -- Andrew Ellis, founder, Like MindsThere are many business books that talk about what other companies have done in the past, but it's not often you get a step-by-step guide on how to grow your business from someone who has done it many times already. Scale at Speed is relevant, practical and essential for all entrepreneurs looking to grow their business -- Ronan Gruenbaum, Dean and Professor of Practice, Hult International Business SchoolThis is a must-read book for all those entrepreneurs who are convinced that they do not need to read any book to enable them to run their business. Well, think again. This is a book that sparks ideas and gives you a framework to propel business growth. Scaling isn't easy - and anyone who has tried knows that is an understatement. While there is no magic answer, this book will give you, your board and your team strategies for scaling that produce results.This is not a book of fancy words and empty promises; it is a book written by someone who has been there and done it, has the battle scars to prove it and is prepared to share the secrets of that success with others -- Margaret Manning OBE, entrepreneur, diversity advocate and former chair of the UK-ASEAN Business CouncilFelix Velarde has been advising People Centered Internet through the transition to my chairmanship from our founding chair, Vint Cerf. Our mission is to make the world a better place for all - and as a global organisation we need to be highly effective. The tools and principles he describes in detail in Scale at Speed have proven practical, sound and achievable at every step. Read this book, you won't regret it -- Mei Lin Fung, chair and co-founder, People Centered InternetIn Scale at Speed, Velarde has provided those who lead in organisations with the critical roadmap for growth, from the long-term strategic to the short-term tactical -- Gary A. Bolles, chair for the Future of Work, Singularity UniversityThe strategies in Scale at Speed are really helpful if you want to grow quickly and sustainably, whether you're setting up your first or your fiftieth business -- Oliver Cookson, founder of Myprotein and author of Bootstrap Your Life

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Book SynopsisDigital Trust proposes new strategic models to create and reinforce consumer trust and build corporate value through social media platforms.Digital Trust provides an overview of how e-SMEs can use social media platforms to conduct their own research into increasing trust and engagement, with the positives and negatives highlighted for specific industry considerations. For enterprises that rely on e-commerce, engaging customers and building brand trust is vital for driving sales and achieving long-term success. Trust plays a critical part during the online shopping process and is a key precursor for consumer patronage, and social media can provide the ideal environment for SMEs to gain customer trust as part of their online operations.This book covers the challenges that e-SME branding is currently facing in the rise of digital and social media platforms, which facilitate and enable greater transparency, consumer empowerment and online activism. ATrade ReviewFacebook, LinkedIn, Twitter and other social networks have become one of the main touch-points through which consumers engage with brands. Yet, businesses often underestimate the significance of these platforms, not recognising them as major assets that should be protected and developed. In Digital Trust, Barry Connolly uses frameworks and case studies to demonstrate how businesses can improve their branding strategies by harnessing the full potential of social media to develop digital trust. -- Dave Chaffey, Co-Founder and Content Director, Smart InsightsThere may not be a more important topic in business these days than trust. In this carefully constructed and thoughtfully explicated examination, Barry Connolly offers academically sound and managerially practical tools to help firms build and leverage their perceptions of trust. -- Kevin Lane Keller, Professor of Marketing, Tuck School of Business at DartmouthTrust is the outcome of what an organization says and what it does. In Digital Trust, Barry Connolly explores how an organization can use digital platforms to communicate, engage and build trust with both stakeholders and consumers. -- Stephen Waddington, Managing Director, Metia and Visiting Professor at Newcastle UniversityBarry Connolly has produced a book that reminds marketers of the central role of trust in the relationship between consumers and brands. At a time when consumer data is being used in ever more complex ways in the digital and social media spaces, the need for businesses to behave in ways that develop and reinforce trust has never been greater. This book delivers a timely and useful guide to why and how this should be achieved. -- Matthew Housden, Principal Lecturer in Marketing, Greenwich UniversityTable of ContentsChapter 1: Introduction Chapter 2: Online Branding Chapter 3: Consumer Trust Chapter 4: Online Purchasing and Corporate Reputation within Social Media Environments Chapter 5: Consumer Engagement and Social Media Chapter 6: Conducting Social Media Research Chapter 7: Social Media Engagement Frameworks – Creating initial and continual consumer trust Chapter 8: Social Media and Corporate Value Chapter 9: E-SME Social Media Engagement Strategies

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Book SynopsisPress Start examines the benefits and uses of gamification, in order for businesses of any size and sector to create engaging and effective marketing campaigns.With many success stories from the likes of LinkedIn, Delta Airlines, Starbucks, and Duolingo, marketing gamification is already a well-established practice, but many businesses are wary of jumping in without a guide. The addictions and highs of Candy Crush or logging a run in your fitness app can be powerful drivers in terms of how we behave. In an increasingly commoditized world, marketers are always looking for new ways to influence or motivate us to be better engaged with their products, services, and brands. This is marketing gamification: the practice of taking the motivational elements of games (like challenges, achievements and teams) and applying them intelligently in real-life situations to improve engagement and performance. Written specifically for marketing professionals, Trade ReviewIt's easy to underestimate the power of games. However, challenges and rewards are effective tools for driving consumer loyalty and engagement. Press Start not only provides fascinating insights into this process, it also functions as an accessible and engaging guide to success. -- Nir Eyal, bestselling author of 'Hooked' and 'Indistractable'Fascinating. A must-read for anyone interested in applying gamification to marketing. I have been waiting for a book like this for a long time, and it's finally here. -- Jonah Berger, Associate Professor of Marketing at Wharton, University of Pennsylvania and author of 'Contagious: Why Things Catch On'For serious marketers only! If you are looking to integrate gamification into your marketing strategy, well, you've come to the right place. This is the bible. Finally a truly strategic approach to an often-times misunderstood practice. -- Joe Pulizzi, author of various books including 'Killing Marketing', 'Content Inc.' and 'Epic Content Marketing'Press Start provides thoughtful insight into the psychology of customer engagement, with a focus on how lessons from the world of games can generate ongoing customer loyalty. The book is a well-written, entertaining blueprint for marketers who would like to understand the opportunities f gamification, but also need to understand the pitfalls of bad game design. It is of particular relevance for marketers seeking to build on-going, multi-round, long term customer relationships with their customers. -- Professor Kai Peters, Pro-Vice-Chancellor of Business and Law at Coventry UniversityMarketing gamification is one of the best-kept business secrets of our time. Press Start is the insight-packed roadmap every marketer needs to unlock commercial rewards from gameplay in solving real-world customer problems. -- Tony Wood, MD of X Factor Communications and co-founder of Virgin MoneyPlay has created strong communities since the dawn of mankind. This ground breaking book elegantly builds upon philosopher Huizinga’s concept of purposeful play and seamlessly links it to neurobiological research, motivational theory and consumer behaviour. In this thoughtful and well-researched book, the authors have masterfully blended accessible theory with practical advice which will help the reader develop their own, detailed marketing gamification strategy. -- Dr Albert Zandvoort, Professor at HEC Business School, Psychotherapist and EntrepreneurWhether you are an experienced marketer or just starting out on your career, Press Start provides a useful overview of the fundamental principles of marketing - from Maslow's Hierarchy and the core motivational levers, to the modern complexity of human behaviour and a new tier of human needs. With tried and tested case studies Press Start will set your goals and metrics, build a business case and develop your own marketing gamification strategy. -- Sarah Sherwin, Managing Director, Broad Street Communications Ltd.Press Start is a particularly insightful book and easy read for anyone interested in game mechanics. Van der Meer and Griffin turn industry jargon into a practical and useful framework that can be applied to a multitude of business challenges right away. -- Thomas Clever, Managing Director and Co-Founder, Clever FrankePress Start upends conventional thinking in marketing and goes a step further - hacking directly into aspects of human motivation and psychology to provide a genuinely revolutionary path to customer connection. Gamification is a megatrend that will soon be a determining factor in the success of marketing firms, and this is the ur-text to kick-start your gamification strategy. -- David Mayer, Leadership Partner in Data and Analytics, GartnerFor anyone wanting to understand, apply and implement gamification when it comes to marketing, read this book. Dan and Albert leave no stone unturned, analysing motivation and psychological theories, providing real-life case studies, stories and principles., whilst providing you with a toolkit to design your own gamification solution to allow you to better connect with your clients and potential customers. -- Simon Heyes, founder of Novel

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Book SynopsisAn insightful review of the collapse of the traditional retail sector in the West, and a roadmap for its potential recovery.Almost weekly, the news is full of stories about disappearing retail chains. From House of Fraser and BHS to Toys'R'Us and Sears, recognised names are vanishing overnight as such large organizations disappear, so the malls, shopping centres, high streets and main streets become emptier and less appealing to visit. No name is safe: in September 2019, Marks & Spencer lost its place in the FTSE100 Index - a sign of just how far its fortunes have fallen.But the retail sector remains hugely important in terms of job numbers: in the US, it employs around 30 million people (directly and indirectly); in the UK, around 10 million. As such, anything that jeopardises the retail sector will have a deep and lasting impact on millions of lives, as well as on public policy. While many blame the Amazon effect', this is an oversimplification. Deeper forces are atTrade ReviewRetail Therapy bristles with alarming numbers. Before I finished the book I was recommending it to others, particularly because of his powerful analysis of the crisis. It is worth listening to the fixes – some of them controversial – he believes will cure the industry’s ills. -- Anne Ashworth * The Times *Table of ContentsIntroduction – an overview of the crisis Part 1: Retail A!pocalypse Now! 1.A tale of two bankruptcies 2.The great stores meltdown 3.No longer a nation of shopkeepers 4.Dark Satanic Malls 5.My kingdom for a horse – the knock-on impact on branded suppliers 6.The next big short? 7.Killing more jobs than China 8.A global problem 9.The impact of public policy Part 2: The Causes of the Crisis in Retailing 10.The classical retailing model 11.The rise of e-commerce 12.The broader impact of the technological revolution 13.The generational revolution 14.The death of brands 15.Passing peak consumption 16.Conquering the final mile 17.The dawn of a virtual world 18.This is your fridge talking 19.Algorithm’n’blues 20.Veni, Vidi, 3D 21.See you later, incubator 22.Direct is best 23.Retail derailed 24.Bankers away! 25.Can the last one out switch off the lights? Part 3: How to Save Retail 26.The importance of simplicity 27.Go with the flow 28.Cannibalise, cannibalise, cannibalise! 29.Lean and mean 30.Brand theatre 31.The third space 32.Re-tech 33.Becoming the conversation 34.The price is right 35.Inclusive is the new exclusive 36.Virtuous reality 37.The hacker way 38.Reinventing shared shopping spaces 39.Advice to governments 40.Summary – the new rules for survival

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Book SynopsisThe workplace has become a hotbed of social toxicity from the #MeToo movement to WeWork, it''s clear that abusive bosses and entrenched cultures of discrimination have become more prevalent than ever. Such behaviour is not only simply wrong and damaging to its victims it also results in reduced productivity, higher employee turnover, and can often leave a stain upon the wider reputation of an organization.In Toxic, Clive Lewis draws upon his decades of experience in HR and mediation to distill the problems and underlying causes of toxic workplaces before tackling the issue head-on. He draws upon first-hand case studies from an eclectic array of workplaces (from corporate offices to hospitals) to demonstrate how toxicity can be both prevented and resolved. This is a practical guide for business leaders and HR professionals looking to preserve a peaceful workplace, while also providing tips for employees looking to remain productive and focused when working with troubTrade ReviewA powerful and timely book that combines practical examples with deep emotional insight, providing invaluable advice for everyone in today’s modern workplaces. -- Dr Ann Limb CBE DL, Chair, The Scout OrganizationToxic is an important book and makes a powerful argument for executives to rethink about the business case for non-toxic environments. Lewis makes his points persuasively, underpinned by the evidence. -- Steve Murrells, Chief Executive, The Co-operative GroupToxic is hugely insightful, and offers practical tips based on real examples to truly avoid or address toxic workplaces and relationships. This book reinforces the need for psychological safety in creating the right culture, and the reinforcement of the underrated but essential simple human traits of civility and respect hit you like a high speed train. This book is a must read! -- James Devine, Chief Executive, Medway NHS Foundation TrustToxic is an excellent guide for organisations to learn how to improve cohesion at an individual, team and organisational level. We will certainly be drawing on its content. -- Dr Neil Pease, Chief People Officer, Nottingham University Hospitals

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Book SynopsisRich and impactful Ideas for LeadersMore than ever before, business leaders are responsible for teams spread across regions, countries, and the entire globe. As a result of the pandemic, they''ve also been increasingly challenged by managing employees working from home. Leading a remote team is a unique challenge, and many leaders struggle by relying upon the skills and approaches that served them well when leading immediate, onsite teams.Leading Remotely features practical examples and insights from leaders across the globe, and draws upon over 15 years of empirical research to provide essential advice on how to successfully lead remote teams. This is a ground-breaking guide on how to overcome the unique obstacles faced when leading a remote team, featuring key insights and advice drawn from experiences of leadership throughout the pandemic.Trade ReviewExplores how remote leading differs from on-site leadership roles and how such leaders need to develop a skillset that empowers their team. -- Financial TimesRich and impactful. -- Ideas for LeadersWell presented and with enough information to take away and muse upon. Well worth checking out. -- Irish Tech News

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Book SynopsisThe fast-track MBA in leadershipImagine having instant access to the world''s smartest thinking on leadership - and being shown exactly what to do to guarantee that you become a better leader yourself.Leadership Genius makes it easy to apply what researchers know about brilliant leadership to the real world. 40 individual chapters focus on one or more scientific studies into a topic that you, as a leader, need to be aware of. Each of the chapters is a mini-masterclass in leading, explaining the research and showing you how to apply it in your leadership role.In business, conventional wisdom often says one thing while research says another. Leadership Genius cuts through the noise to bring you proven research and techniques for applying it that will simply make you a better leader.Quick to read and intensely practical, this book will bring a little leadership genius into your day.''An easy, back-pocket read for any serioTrade ReviewAn easy, back-pocket read for any serious business leader or manager. The 'big takeaways' listed at the end of each chapter are a really useful resource. Slater presents the evidence that when it comes to leadership personal example, communication and knowing your people are key. -- Lieutenant General John LorimerLeadership Genius is a well-researched read bringing together both traditional and more contemporary studies into an engaging, often humorous, and most certainly accessible observation of the art of leadership. Recommended for both those who are new to leadership and the more seasoned practitioners. -- Mark Heywood, Senior Manager, Performance Management Policy, Lloyds Banking Group

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Book SynopsisThe ability to write a successful business plan is crucial to anyone who wants to advance their career.Written by Iain Maitland, a leading expert on appraisals as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to write and receive support for a business plan.The highly motivational ''in a week'' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience.So what are you waiting for? Let this book put you on the fast track to success!Table of Contents : Sunday: Understanding business plans : Monday: Making preparatory notes : Tuesday: Composing the commercial section : Wednesday: Compiling the financial section : Thursday: Adding the appendices : Friday: Submitting the business plan : Saturday: Presenting the business plan

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Book Synopsis''This book is a gift to everyone with a desire to enter a world where extraordinary thingshappen'' Sir Tim Smit, Co-Founder, The Eden Project ''This inspired and inspiring book can be a crystal ball to help you see into your own creative future'' Daniel H. Pink, author of DRIVE and TO SELL IS HUMANA PRACTICAL OVERVIEW OF CONTEMPORARY INNOVATION WITH SIMPLE, IMPLEMENTABLE STRATEGIES FOR THINKING MORE CREATIVELYCompiled by Springwise, the global innovation discovery engine, Disrupt! explains and highlights the best, most disruptive and most useful innovation ideas of the 21st Century, and shows which themes underpin their success and which ideas can best be used to drive creativity in your workplace, office or industry.Springwise has a huge online readership (700k page impressions a month, 31k FB followers, 62k Twitter followers and an email database of 160k names) and a reputation as tTrade ReviewIf you know anybody that needs a deep breath of the cleanest air of the imagination, give them this book, because in these pages one will come across and savour the distilled genius of a generation of entrepreneurial thinkers and doers. Breathe deep, hold on to who you are, set your moral compass and fly. This book is a gift to everyone with a desire to enter a world where extraordinary things happen, and a roadmap by which to navigate it. -- Sir Tim Smit, Co-Founder, The Eden ProjectSpringwise has long been my go-to source for learning about the latest and greatest business ideas. Now James Bidwell has put those insights into book form with a collection of 100 amazing innovations. This inspired and inspiring book can be a crystal ball to help you see into your own creative future. -- Daniel H. Pink, author of DRIVE and TO SELL IS HUMANIn a world where innovation is both accelerating and ever more highly valued, understanding how different our future will be is vital for all leaders. Disrupt! compiles 100 ideas which illustrate this challenge - the question is: how will they change your world? -- Sir Ian Cheshire, Chairman of DebenhamsIf you are even remotely curious about the future, mildly interested in how we sustain a healthy planet, pleasantly bemused by unexpected fixes to problems you haven't yet realized, or slightly piqued by new approaches to the ordinary, Disrupt! is a book that will intrigue and delight. Featuring a hand-picked compendium of the top innovations in categories ranging from sustainability, to retail, to the sharing economy, the book not only highlights these selections on their own, fascinating merits, but also advances the critical viewpoint that it is the web of these innovations that will shape our future. Bidwell's thoughtful introduction situates today's innovations in the context of historical change, and provides a balanced framework for considering both the gains and potential losses as we innovate our future. -- Kate Williams, CEO, I% for the PlanetAs a CEO, three things should keep you awake at night. Do I have the right people in my team? Is my business cost competitive? And most importantly, are we still relevant for the consumer? Disruption is about finding new ways to stay relevant and every human enterprise aspires to it. However, I have learned one thing about disruption: you cannot plan for it - but you need to organize for it.Disrupt! is a great way to get organized. You will access in this book ideas and concepts that you may be able to apply directly or by association to your own enterprise. Disruption may be everywhere but it is actually quite hard to locate. I believe you can find it here. -- Pierre Laubies, Chief Executive Officer, Jacobs Douwe EgbertsThis book is a selection of clever ideas from entrepreneurs around the world. Each is a new way to solve a problem. This is the way society advances, wealth is created and jobs are generated. It all spells out: Seize the day! -- Luke Johnson, Entrepreneur and AuthorIn an ever-changing world where decisions are being made which can't be predicted, we need more innovators to think about the world and business in different ways. Disrupt! is a fantastic resource of inspiration to stimulate new thoughts by highlighting amazing innovations and innovators from across the world who possess the creativity, resilience, entrepreneurial and interdisciplinary thinking that our 21st Century society and economy is crying out for. -- Dr. Kirsten Cater, Academic Director of the Centre for Innovation and Entrepreneurship, University of BristolA fascinating testament to the power of human inventiveness and a clear indication that disruption is here to stay. The lesson for larger companies wanting to thrive in this new 'all comers' environment is to be every bit as creative, nimble and close to consumers as your smaller - often more entrepreneurial - competitors. For many large companies, that will mean finding the courage to disrupt themselves. -- Paul Polman, CEO, Unilever

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Book SynopsisForeword by: Marshall Goldsmith, #1 NY Times bestselling author, Thinkers50-#1 Executive Coach and the only two-time #1 Leadership Thinker in the WorldComplexity has met its match! Today, organizations are grappling with ambiguity, volatility and paradox surrounding the challenges they face. This is complexity. But too many leaders approach complexity the wrong way - they push their people harder and harder and tackle problems one-at-a-time over months, sometimes even years and nearly always in a linear fashion. It''s like setting a pot of water on low and waiting for it to boil. To solve the seemingly intractable challenges that leaders bang their heads against for months - to get the metaphorical water to boil - you must generate a high amount of heat very quickly. In this book, the authors share their proven formula for dramatically shortening the process and solving an organization''s toughest challenges in mere days.

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Book Synopsis''This book is a gift to everyone with a desire to enter a world where extraordinary thingshappen'' Sir Tim Smit, Co-Founder, The Eden Project ''This inspired and inspiring book can be a crystal ball to help you see into your own creative future'' Daniel H. Pink, author of DRIVE and TO SELL IS HUMANA PRACTICAL OVERVIEW OF CONTEMPORARY INNOVATION WITH SIMPLE, IMPLEMENTABLE STRATEGIES FOR THINKING MORE CREATIVELYCompiled by Springwise, the global innovation discovery engine, Disrupt! explains and highlights the best, most disruptive and most useful innovation ideas of the 21st Century, and shows which themes underpin their success and which ideas can best be used to drive creativity in your workplace, office or industry.Springwise has a huge online readership (700k page impressions a month, 31k FB followers, 62k Twitter followers and an email database of 160k names) and a reputation as tTrade ReviewIf you know anybody that needs a deep breath of the cleanest air of the imagination, give them this book, because in these pages one will come across and savour the distilled genius of a generation of entrepreneurial thinkers and doers. Breathe deep, hold on to who you are, set your moral compass and fly. This book is a gift to everyone with a desire to enter a world where extraordinary things happen, and a roadmap by which to navigate it.Springwise has long been my go-to source for learning about the latest and greatest business ideas. Now James Bidwell has put those insights into book form with a collection of 100 amazing innovations. This inspired and inspiring book can be a crystal ball to help you see into your own creative future.In a world where innovation is both accelerating and ever more highly valued, understanding how different our future will be is vital for all leaders. Disrupt! compiles 100 ideas which illustrate this challenge - the question is: how will they change your world?

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Book SynopsisThis practical guide teaches you how to create an effective product roadmap, and demonstrates how to use the roadmap to align stakeholders and prioritize ideas and requests. With it, you'll learn to communicate how your products will make your customers and organization successful.

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Book SynopsisAs global economies grow and the cost of doing business increases, the brand is the pre-eminent business asset needed for success in global business development. Brand Management Strategies: Luxury and Mass Markets presents the brand experience on a market continuum from mass market to luxury, using diverse examples from Burberry to BMW, Coca-Cola to Chanel, and Starbucks to Starwood. Underpinned by the author's many years of practical experience as both a professor and brand consultant, this book details the proven steps necessary to develop, build, and sustain a successful brand strategy and business.Features- Filled with current examples from fashion brands such as Burberry, Coach, and Target and non-fashion brands including Apple, Hyundai, Porsche, Ritz Carlton Hotels, and more- Brandstorming: Successes and Failures depict real world case studies of successfuland not so successfulbranding strategies- Experiential learning tools include learning ob

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Book SynopsisThe highly acclaimed Financial and Strategic Management for Nonprofit Organizations provides an encyclopedic account of all the key financial, legal, and managerial issues facing nonprofit executives. This is today's definitive single-source text and reference for managing any nonprofit organization. Designed for both professional and graduate student readers, this work thoroughly addresses all key aspects of building managerial skill and promoting imagination and innovation in organizations across the nonprofit spectrum. Herrington J. Bryce presents every technique and concept in the context of today's public policies, leading practices, laws, norms, and expectations. Herrington J. Bryce was a senior economist at the Urban Institute, a Brookings Economic Policy Fellow, a Fellow at the Institute of Politics at Harvard and a visiting professor in regional economics and planning at the Massachusetts Institute of Technology. He taught micro economic theory and public finance at Clark UnTable of Contents Acknowledgements | vii About the Author | ix Introduction: Teasing Your Managerial Imagination, Creativity and Resolve | 1 Part I: Why Us Chapter 1: The Foundations of Nonprofit Management as Asset Management | 9 The Hierarchy | 10 The Need for a Nonprofit Perspective | 11 The Core Tasks of Managing Nonprofit Organizations | 12 Secular Growth of the Nonprofit Sector | 13 A Varied Sector | 14 The Nonprofit as an Asset | 16 Isomorphic Forces and Organizational Identity | 19 The Mission as Contract, Source of Expectation, Confidence and Style | 20 The Public Policy Process as the Principal Action Space | 22 Organization-Specific Opportunities in the Action Space | 23 The Link: Ethics, Effectiveness and Efficiency in Performance | 24 Stewardship | 25 Keeping Track for Evaluation and Direction | 27 Cost as a Driver and as Object of Efficiency | 30 Insufficiency of Contributions | 31 Collaboration | 38 Social Entrepreneurship | 39 Disclosures as Functional Tools | 42 Disclosure as a Management Philosophy or Attitude | 43 The Role of the State | 44 Conflict of Interest and Transactions with Related Parties | 45 Nonprofits as Tax Payers and the Value of Exemption | 45 Summary and Preview | 47 Postscript to Perspectives | 48 Footnotes | 49 Chapter 2: Managing the Corporation, Its Powers, and Exemption | 51 The Nonprofit Corporation: Its Creation, Powers and Prohibitions on Management | 53 Specific Powers of the Nonprofit Corporation | 54 Specific Prohibitions | 56 How Does the Nonprofit Corporation Differ from a For-Profit Corporation | 58 Financial Advantages and Disadvantages of Exemption | 60 The Tax-Exempt Status: Its Privileges, Prohibitions, Responsibilities | 62 How is the Tax-Exempt Status Acquired First at the Federal Level | 64 How is Tax-Exempt Status Acquired on the State and Local Levels | 69 Factors That Threaten the Loss of Tax-Exempt Status Under 501(C)(3) | 74 Carrying Out a Dissolution | 81 Summary and Preview | 83 Footnotes | 83 Chapter 3: Managing the Nonprofit as a Public Corporation | 85 Forming the Publicly Supported Organization | 85 The Basic Requirements of 501(c)(3)s | 86 Privileges of Public Organizations | 86 The Public Charities: Section 509(a)(1) Organizations | 87 Proof of Public Support: 509(a)(1) | 88 Calculation of Public Financial Support: 509(a)(1) | 90 The Effect of Large Contributions on Public Support | 91 Unusually Large Gifts and Grants | 91 IRS Certification of Organization’s Tax-Exempt Status | 92 Fee-For-Service Organizations: 509(A)(2) Organizations | 93 Diversification and Preservation of Tax-Exempt Status | 94 Comparison if 509(A)(1) and (A)(2) Organizations | 96 Category One: Subordinate Corporations | 97 Category Two: Closely Cooperating Affiliates | 99 Summary and Preview | 102 Chapter 4: Managing the Nonprofit as a Private Corporation | 103 The Private Foundation—What It Is | 103 The 501(C)(3) That Is Not Private | 104 The Performance-Based Group | 105 The Formula-Based Group | 106 Private Nonoperating Foundations | 106 Restrictions on Expenditures, Economic Transactions, and Investment | 107 Disqualified Persons | 107 Private Operating Foundations | 113 The Income Test | 113 Asset, Endowment, and Support Tests | 114 Soliciting Private and Community Foundations | 114 Private Foundations | 115 Community Foundations | 116 The Affiliated or Supporting Organizations | 117 The Donor Advised Fund | 117 Private Foundations, Public Foundations, and Charitable Organizations In Canada | 118 Summary and Preview | 119 Chapter 5: Managing the Nonprofit as Instrument of Groups, Business, and Politics | 121 Powers of Associations | 122 Associations of Individuals | 122 Civic Leagues and Welfare Organizations | 124 Agricultural Associations | 125 Business Associations | 126 Common Interest of Business Associations | 126 Non-deductibility of Business Lobbying Expenses | 127 Examples of Missions of Business Associations | 127 PACs, SUPERPACs, and Political Organizations including Parties and Committees | 129 Federal Disclosures by Section 527 Organizations | 131 Social Clubs | 132 Fraternal Associations | 132 Cooperatives | 133 Religion | 134 Veterans | 134 Associations of Organizations | 135 Federations | 135 Affiliations | 136 Groups | 137 The Lodge System | 138 Holding Companies | 138 Common Trusts or Charitable Risk Pools | 139 Membership Powers, Duties, and Liabilities | 139 Stocks as Evidence of Membership | 140 Termination of Membership | 141 Political Involvement of Nonprofit Organizations | 141 Advantage of 501(c)(4) as a Political Vehicle | 142 State Example of Trying to Reign-in the 501(c)(4) | 142 The Feds and 501(c)(4) | 143 Citizens United v. Federal Election Commission as Decided January 21, 2010 | 144 Non-partisan civic related actions of 501(c)(3) | 147 Summary and Preview | 149 Footnotes | 149 Chapter 6: The Governing Body: Trustees and Directors | 151 Public Interest in the Boards of Nonprofits | 152 A Functioning Board I | 154 A Functioning Board II | 155 Size and Composition of the Board | 156 Independent Members of the Board | 157 Public Officials as Trustees | 158 Organization of The Board into Committees | 158 Interlocking Directorates | 160 Term of Service on The Board | 161 Qualification and Removal of Trustees | 161 Transactions and Trustees | 163 Prohibition by Trustee Classification | 164 Dealing with Possibilities of Conflicts of Interests | 165 States and Trustee Conflict of Interest | 165 A Five-Part Conflict of Interest Policy | 166 Three General Standards of Action of Trustees | 169 Emergency and Appointive Powers of Trustees | 172 Instituting Procedures for Complaints and Corruption | 173 Duty of Organizations to Trustees and Their Rights | 174 Economic Transactions and The Trustees | 175 Bankruptcy and The Trustees | 177 Limitations on Trustee Indemnification | 184 Annual Disclosures of Involvement of Current and Past Trustees and Senior Management | 185 Summary and Preview | 188 Footnotes | 188 Part II: We Need to Raise Money Chapter 7: Stimulating Gifts and Contributions: Crafting The Appeal | 191 Individual and Corporate Motives for Giving | 192 Why People Give: New Findings | 194 Why Corporations Give | 198 Why Corporations May Say No | 199 Dangers in Receiving Gifts | 202 Type of Gift and Precaution | 202 Government Promotion of Giving | 204 Payroll Deduction | 204 Tax Deduction and Credit | 204 The Importance of Tax Deductibility of Contributions | 205 Tax Deductibility: Three Cases | 206 Required Characteristics of a Tax-Deductible Gift | 207 Borrowing to Make A Donation | 216 Problems of Accepting Gifts Subject to Debt | 216 Value of Gifts of Present Interests | 218 Gifts of Stocks: Perspectives of Donor And Donee | 222 Reporting Requirements and IRS Vigilance | 225 Limits On Giving | 225 Problems and Strategies of Large Gifts | 228 Mix Strategies | 231 Soliciting Disclosure: Charitable Fundraising 501(C)(3) | 232 Summary and Preview | 233 Footnotes | 233 Chapter 8: Deferred Giving: The Risk/Reward and Virtue of Patience | 237 The Uses of Trusts: Deferred, Extended Benefits, and Cash Flow | 238 Trusts as Charitable Organizations | 239 The Law and The Management of Trust Funds | 240 The Performance of Charitable Remainder Annuity Trusts | 243 Types of Charitable Remainder Trusts | 244 Charitable Lead Trusts | 247 Examples of The Application of Trust Concepts | 249 An Advanced Application of A Remainder Unitrust | 252 An Advanced Application of a Charitable Lead Trust | 252 The Uses of Wills: Gifts Deferred Until Death | 253 Life Insurance: Magnifying The Value of Small Gifts | 257 Death and the Collection of Gift | 258 Ownership | 258 Form of Gift | 259 Types of Policies | 261 Comparing Characteristics of Contracts | 263 Role of Insurance In Fund-Raising Strategy | 264 Annuities: Providing Income Flows | 267 Steps for Determining Deferred Giving Instruments | 269 Endowments: Perpetuating a Gift | 269 The Law and The Investment of Endowment and Other Institutional Funds | 273 Four Essential Steps For An Endowment | 275 Valuation of Future Gifts | 276 Summary and Preview | 281 Footnotes | 282 Chapter 9: Entrepreneurial Revenues Generated by Mission | 283 What Is Business Income | 283 Sources of Business Income Opportunities | 284 Compatibility of Charity and Profits | 285 Now That You Know the Organization Can, Should It and How? | 294 How Will the Investment Affect the Tax-Exempt Status? | 294 How Suitable Is the Level of Entrepreneurship for This Organization? | 296 How to Acquire a Business | 298 Should the Business Be Related or Unrelated? | 299 Should the Business Be Separately Incorporated? | 299 Where Does the Money Come From To Acquire The Business? | 300 Is the Business Profitable? | 300 Is Profitability Enough? | 301 Can the Business Be Made Profitable? | 302 What Will the Investment Cost? | 304 From A Financial Perspective, Is the Investment Worth It? | 304 Do the Benefits Exceed the Costs? | 305 When Will The Organization Recapture Its Investment? | 307 What Are the Risks? | 307 What Will It Take to Break Even? | 308 What Can Be Done with The Earnings of The Business? | 309 How Will Entry into the Business Be Made? | 309 Is the Business Understood and Reflected in A Viable Plan Including When to Exit, Shift Gears, and How to Operate? | 310 Is A Collaboration Appropriate for This Venture or Organization? | 311 Is There Competition? Is It Fair? | 311 What Do the Trustees Think of the Plan? | 312 Ethical Dilemma of Business Competition | 313 Summary and Preview | 314 Footnotes | 315 Chapter 10: Entrepreneurial Revenues Unrelated to Mission | 317 Definition of Related and Unrelated Nonprofit Businesses | 319 Excess Profits: A Distinction Between Related and Unrelated Income | 322 Integration of Business Operations into A Conglomerate Structure | 322 The Organization of an Unrelated Business | 325 Benefits, Consequences, and Opportunities of Unrelated Businesses | 326 Consequences of Unrelated Businesses | 327 Benign Origins of Unrelated Businesses | 328 Unrelated Business for Cost-Sharing Purposes | 329 Tax Treatment of Different Types of Business Income | 329 Sources of Unrelated Business Income: A Simplified View | 343 Ten Questions to Judge Whether Business Will Be Unrelated | 344 The Federal Tax | 344 Other Costs of Unrelated Business Income | 347 Key Points on Entrepreneurial Income in Nonprofits | 347 Summary and Preview | 348 Part III: Marketing the Good and Bad News: Convincing Chapter 11: Marketing and Solicitation Guidance | 351 Solicitation | 351 The Solicitors for Charitable Purposes (Fundraisers) | 352 Federal Solicitation Rules for Charitable Purposes | 355 The Choice of Fundraising Contractor | 355 Non-Charitable Solicitation | 358 Commercial Marketing | 360 Choosing an Object of Marketing | 365 Choosing A Target | 366 Targeting by Income Levels | 367 Specific Risk Exposures of Nonprofits In Commercial Marketing | 369 The Importance of A Trustee Policy | 370 Charitable Solicitation: Massachusetts And Others | 371 Summary and Preview | 374 Footnotes | 375 Chapter 12: Restoring Trust: A Use of Relationship Marketing | 377 First, What Is Trust? | 377 Contracting | 378 The Distinction between Unrestricted and Restricted Donations as Trust Transactions | 380 A Conundrum and Constraints On Restoring The Public Trust | 385 A Guide to Managing The Public Trust | 388 Summary | 390 Footnotes | 390 Part IV: The Inescapable Risks and Costs Chapter 13: Corruption | 395 Types and Effects of Corruption in Nonprofit Organizations | 395 Sources and Opportunities for Corruption | 398 Managing the Risks of Corruption and Fraud | 399 Controls: A Transaction Approach | 400 Intelligence: Information and The Protection of Sources and Records | 403 The Internal Audit and Required Disclosures | 404 Summary and Review | 406 Footnotes | 406 Chapter 14: Negligence, Discrimination, Harassment and Abuse | 409 The Basics of Risk Management | 409 A Simplified Approach to Risk Identification and Intervention | 410 Types of Risks | 412 Protecting Against Liability of Independent Contractors | 414 Coverage: Shields Can Be Penetrated | 420 Discrimination Against the Disabled | 430 Summary and Preview | 433 Chapter 15: Compensation and Employee Benefits | 435 Excess Executive Compensation | 435 Key Employees and Reasonable Compensation | 437 Accidental Death and Dismemberment | 446 The Affordable Care Act and Nonprofits | 447 The Traditional Medical and Hospitalization Insurance Plans | 448 Health Maintenance Organizations | 451 COBRA | 453 Pensions | 453 Rabbi Trust | 460 SIMPLE Ira or 401(K) | 460 Cafeteria Plans | 464 Profit-Sharing Plan | 464 Fringe Benefits | 465 Discrimination in Medical Benefits | 470 To Discriminate or Not | 471 Ten Steps to Setting Up the Benefit Package | 472 Independent Contractors and Social Security | 472 Summary and Preview | 474 Chapter 16: Budgets: Controlling Costs and Sending a Message | 475 The Budget as A Management Tool | 475 The Budget as A Sum Of Parts | 476 The Budget as Contemporary History | 477 Capital and Operating Budgets | 478 Budgets as Baseline | 478 Budgets as Fiction | 478 Principles Underlying Budgets | 479 Zero-Based Budgeting and PPBS | 479 Efficiency: Costs and Support | 480 The Importance of Distinguishing Between Cash (Expenditures) and Costs In Budgeting | 480 Classification and Treatment of Costs in Budgeting | 481 Unallowable Indirect Costs | 486 Capital, Operating, and Replacement Costs and Expenses | 491 Costs and Responsibility Centers | 493 Ten Steps to Cost Budgeting | 495 How to Estimate Costs Simply | 499 Key to Controlling Costs | 499 Leasing as A Fixed-Cost Strategy | 500 Outsourcing as A Cost Strategy | 501 Support and Revenues | 502 Allocating Dollars Across Programs | 503 Permanent Revenues and Fixed Costs | 505 Forecasting | 506 Illustration: Costs and Revenues and Their Relationship to the Budget | 507 Budgeting by Scenario | 510 Discretionary Forecasting and Budgeting | 512 Budget Formats: Form Follows Function | 512 Combinations of Program and Item Budgets | 512 Variances | 515 A Recommended Format for Using the Budget As a Control Tool | 518 A Budget Format for The Board | 521 Summary and Preview | 523 Part V: Financial Performance Future and Prolog Chapter 17: The Financial Performance and the Strength to Continue | 527 Financial Statements as An Aid to Management | 527 The Balance Sheet or Statement of Financial Position | 528 Accounting for Financial Assets and Liabilities on the Balance Sheet | 534 Statement of Support, Revenues, and Expenses or Statement of Activities | 535 Comparative Statement of Activities | 538 Statement of Changes In Financial Position | 539 Statement of Cash Flow | 543 Funds: A Managerial Accounting Perspective | 545 Illustration of Managerial Use of Financial Statements | 553 How Much Do Financial Statements Tell? | 566 Summary and Preview | 567 Chapter 18: Evaluating Old Targets and Setting New Ones | 569 Questions for Evaluating Old Targets | 570 Risks Inherent in Target Setting and in Target Achievement | 572 The Treasurer’s Report as A Source of Intelligence for Setting Financial Targets | 574 Cash Management and Investment Strategies: Increasing Cash | 576 Borrowing as A Source of Cash | 578 Short-Term Borrowing | 579 Uses of Cash | 584 Summary and Preview | 612 Part VI: Steady Growth Chapter 19: Growth: The Search for Opportunities and Alliances | 615 Issues to Guide Growth Considerations | 615 Collaboration | 622 Summary and Preview | 638 Footnotes | 638 Chapter 20: Organic Growth by Program Expansion | 639 Strategic Stations for Program Choice | 639 Strategic Options: Profits Versus Mission | 644 Summary And Review | 668 Chapter 21: Growth by Accretive Action and Dissolution | 669 The Importance of Structure | 669 A Holding Company and Its System | 670 Principles behind Corporate Organizations | 671 Pitfalls of Reorganizing a Nonprofit in any Way | 673 Antitrust | 673 States in Reorganizations | 674 Types of Reorganization | 680 Summary and Conclusion | 692 Appendix A | 695 Appendix B: National Taxonomy of Tax-Exempt Entities —Core Codes | 697 Appendix C: Mathematics of Lobbying Expenditures | 707 Lobbying expenditures limits | 707 Appendix D: Sample Conflicts of Interest Policy (Revised 5/22/97) | 709 Article I: Purpose | 709 Article II: Definitions | 709 Article III: Procedures | 710 Article IV: Records Of Proceedings | 711 Article V: Compensation Committees | 711 Article VI: Annual Statements | 711 Article VII: Periodic Reviews | 712 Article VIII: Use of Outside Experts | 712 Appendix E: New York State | 713 Conflict of Interest Policy: Minimum Statutory Requirements | 714 Appendix F: Breakeven Point | 719 Appendix G: Key Concepts in Federal Contracting and Glossary of Common Financial Terms Found in Such Contracts | 721 Key Concepts in Federal Contract Management | 721 Appendix H: Risks of Cost Denial | 729 Index | 732

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Book SynopsisBeyond Great will give readers everywhere the strategies they need to navigate a daunting new era of technological, economic, and social change. Supported by years of research and hands-on consulting practice, it will present a comprehensive framework for building a high performing, adaptive, and socially responsible global company.The book begins by taking an incisive look at the disruptive forces transforming globalization, including economic nationalism; the boom in data flows and digital commerce; the rise of China; heightened public concerns about capitalism and the environment; and the emergence of borderless communities of digitally connected consumers. The authors then offer nine core strategies that will help businesses today address and exploit these forces.Through compelling stories from real companies that have used these strategies to make change, Beyond Great argues that leaders today must evince a new kind of flexibility and light-footedness, constantly layering in new strategies and operational norms atop existing ones to allow for "always-on" transformation. Leaders must master a whole new set of rules about what it takes to be "global," becoming shapeshifters adept at handling contradiction, multiplicity, and nuance. This book will show them how.

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Book SynopsisBeyond Great will give readers everywhere the strategies they need to navigate a daunting new era of technological, economic, and social change. Supported by years of research and hands-on consulting practice, it will present a comprehensive framework for building a high performing, adaptive, and socially responsible global company.The book begins by taking an incisive look at the disruptive forces transforming globalization, including economic nationalism; the boom in data flows and digital commerce; the rise of China; heightened public concerns about capitalism and the environment; and the emergence of borderless communities of digitally connected consumers. The authors then offer nine core strategies that will help businesses today address and exploit these forces.Through compelling stories from real companies that have used these strategies to make change, Beyond Great argues that leaders today must evince a new kind of flexibility and light-footedness, constantly layering in new strategies and operational norms atop existing ones to allow for "always-on" transformation. Leaders must master a whole new set of rules about what it takes to be "global," becoming shapeshifters adept at handling contradiction, multiplicity, and nuance. This book will show them how.

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Book SynopsisRobert Greifeld was CEO of NASDAQ for over a decade, during which time it was named Company of the Year, ranked one of the best performing companies in the U.S., included in Fortune's annual list of 100 fastest growing companies and shares of the company's stock rose a whopping 800%.In Market Mover, Bob looks at the headline-making events that took place while he was at the helm from the collapse of Lehman Brothers and the financial crisis of 2008, to Facebook's disastrous IPO and the Bernie Madoff scandal. He takes you exclusively behind the headlines using them as jumping off points for lessons that can be applied to any business, including jumpstarting change, working with technology, finding the best people, and adapting to globalization.

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Book SynopsisThe world is full of business ideas. But how do you know which the best ones are? And how do you find time to read them?100 BUSINESS TOOLS FOR SUCCESS may be a little book, but it contains the very best business tools from the very best business brains on the planet. Each one is summarized over just two pages, so that you can quickly enjoy the insights that are driving the most successful people in all walks of life.Discover and start using all of these tools and more straight away:* The GROW model for coaching* The six steps of delegation* SWOT analysis* Scenario thinking* The 7s model* The Six Rs of business* The Pareto principle* Blue Ocean Strategy* The Six Thinking Hats* The 4 Ps of marketing* The Tipping Point* Six Sigma* The seven habits of highly effective people

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Book SynopsisVoice is the next technology - remarkably similar in potential impact to the internet and mobile computing - poised to change the way the world works. Tobias Dengel is in the vanguard of this breakthrough, understanding the deep, wide-ranging implications voice will have for every industry. In The Sound of the Future, he connects the dots about this emerging paradigm to vividly illustrate how business leaders can stay ahead of the game, rather than scrambling to catch up, as voice technology gradually reveals its power, creating a host of new winners and losers. Using fascinating, colorful stories, Dengel explains how the "voice-first" experience is becoming part of the global technology mainstream, exploring the ways voice will do a better job of serving basic human needs such as safety, speed, accuracy, convenience, and fun, as well as making it possible for hundreds of millions of people around the planet to participate more fully and productively in today's high-tech world by making interactions with technology virtually effortless. A pervasive technology like the internet and mobile, voice, with applications in marketing, sales, service, manufacturing, and logistics, will change the way we work at every level and every function, driving down costs, boosting productivity, and enabling the creation of entirely new business models.This is not simply about Siri and Alexa. They are the tantalizing but incomplete precursors of the ultimate interface that will make technology easier, faster, more accurate, and more human.

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Book SynopsisAre you winning the battle but losing the war?Every leader has to deliver the goods,make budget, meet deadlines, and deftly manage people,to provide the inspirational fuel that keeps their business running day-in and day-out. But therein lies the danger of winning today's battle and losing the war,that is the long game of creating sustainable value in a volatile, uncertain world that is becoming ever-more complex and ambiguous. The number one business challenge,is winning the long game by being more strategic developing the skills to look outside the four walls of the organization and see the world from the future back. Steven Krupp and Paul J. H. Schoemaker bridge the gap between what many see as the separate domains of strategy and leadership to show how to develop the discipline of strategic leadership in a world of growing uncertainty. Pragmatic to the core, Winning the Long Game creates vivid insights into the discipline of strategic leadership by applying it systemically through personal portraits of successful business leaders. The book profiles Elon Musk, Richard Branson, and Sara Blakely, as well as world-renowned figures like Pope Francis, Oprah Winfrey, and Nelson Mandela. What makes these strategic leaders successful is highlighted by contrasting them with others who are either mediocre or outright failures. Winning the Long Game is the must-have playbook for every leader and for any manager seeking to be become more strategic in today's topsy-turvy world.Trade Review"Krupp and Schoemaker...have assembled a cogent, inspiring guide to what constitutes a strategic leader--and how readers can be strategic in their own lives... this highly readable book focuses on the nuts and bolts of each discipline, guiding readers on how to import the lessons learned into their own lives."--Publishers Weekly "This painstakingly researched and thoroughly enjoyable book offers lessons and insight that today's leaders would be wise to apply in their pursuit of future success." --Thomas J. Ridge, former Secretary, U.S. Department of Homeland Security "Compelling and useful...This important book combining strategy and leadership makes it one of a kind."--Raghu Krishnamoorthy, vice president, executive development, and chief learning officer, General Electric "I am inspired by this book to rethink my own approach both to strategy and to leadership. It combines the two in a most convincing way. The six basic disciplines of strategic leadership is exactly the framework I need to challenge my board to think and act strategically"--Lars Kolind, Chairman of the Board of Jacob Jensen Design and DeTao Master of Leadership and Strategy in China "I loved the anecdotes, from so many angles. Finally a book on strategic leadership that is grounded in real word situations!"--Jean Pierre Garnier, Chairman of the Board, Actelion; Operating Partner, Advent International; Retired Chief Executive Officer, GlaxoSmithKline "A captivating case for strategic leadership, thinking broadly and acting decisively."--Michael Useem, Professor of Management and Director of the Center for Leadership and Change at the Wharton School, University of Pennsylvania "Highly engaging...a must read for any strategic leader and those aspiring to be one."--Gerard van Grinsven, CEO of Cancer Treatment Centers of America "Masterful...we learn why--and learn how to cope more effectively with a Black-Swan/Gray-Swan world."--Philip E. Tetlock, Annenberg University Professor, Psychology Deptartment and Wharton School, University of Pennsylvania "A practical playbook for senior and high potential leaders to increase their strategic aptitude and business impact."--William Strahan: EVP Human Resources, Comcast Cable "Weaves keen insights about strategic leadership, fun stories, and very practical tips into a power packed narrative sure to raise any leaders game."--Fred Krupp, President, Environmental Defense Fund

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Book Synopsis*A Wall Street Journal bestseller*The forces driving today's world of structural change create sharp bends in the road that can lead to major explosions in your existing market space. But exponential change also offers exponential opportunities. How do you leverage change to go on the offense? The Attacker's Advantage is the game plan for winning in an era of ambiguity, volatility, and complexity, when every leader and every business is being challenged in new and unexpected ways.Ram Charan, harnessing an unequalled depth and breadth of experience working with leaders and companies around the globe, provides tested, practical tools to help you:Build the perceptual acuity to see around corners and detect, ahead of others, those forces,especially people, who are the catalysts of change,that could radically reshape a company or industryHave the mindset to see opportunity in uncertaintyCommit to a new path forward despite the unknowns, positioning your business to make the next move ahead of competitorsBreak the blockages that can hold your company backKnow when to accelerate and when to shift the short-term and long-term balanceMake your organization agile and steerable by aligning people, priorities, decision-making power, budgeting and capital allocation, and key performance indicators to the new realities of the marketplace The Attacker's Advantage provides a stark and simple challenge: stay in a legacy world of incremental gains or defensiveness, or be an attacker by creating a new world, scaling it up quickly, ahead of the traditional players.Trade Review*A Wall Street Journal bestseller* "Coping with structural uncertainty and radical shifts in business models means executives need the insight to see around corners and the courage to move beyond boundaries. Ram Charan shows what it takes to go on the attack."--Dominic Barton, Global Managing Director, McKinsey & Company "An invaluable resource for anyone navigating the market's ever-changing but always taxing demands." --Publishers Weekly "[Charan] addresses the current turbulent business environment, cutting through the veil of complexity to concentrate on new customer needs and expectations and providing the tools for corporate leaders to take their companies to a higher level."--Library Journal "It is not enough for a sitting CEO-or any leader-to efficiently execute a successful strategy. As Ram points out you must be sufficiently alert to recognize early unfolding market disruptions. You need to be skilled not only in recognizing market changes but also in effectively transitioning the organization to exploit emerging opportunities. A must read for those leading companies in a tumultuous business environment." -Larry Bossidy, retired CEO and chairman of Honeywell International and coauthor of Execution and Confronting Reality

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Book Synopsis800-CEO-READ BESTSELLER Featured in Fortune, Harvard Business Review, and Entrepreneur, Go Long is "mandatory reading for the CEOs and boards of all public companies," according to David M. Rubenstein, co-founder and co-executive chairman of The Carlyle Group. The lifespans of companies are growing shorter each day. Why do some companies thrive and grow, while others fail? Inspired by the CEO Academy, the annual off-the-record gathering of chief executives organized by the authors, reveals how some of the world's most prominent business leaders resisted short-term pressures to successfully manage their organizations for the long term, and in turn, aim to create more jobs, more satisfied customers, and more shareholder wealth. In Go Long, authors Dennis Carey, Brian Dumaine, Michael Useem, and Rodney Zemmel take you behind the scenes to witness the business decisions that are enabling leading organizations to outsmart and outlast the competition. Why did CEO Larry Merlo allow CVS to take a $2 billion hit—on purpose? How did former CEO Alan Mulally maneuver Ford's $48 billion turnaround? How did director Maggie Wilderotter and her fellow board members engage top management to embark on an unusual exercise to help Hewlett Packard Enterprise build a long-term strategy? Why did former CEO Paul Polman turn back to Unilever's original mission of leading with a purpose to fuel profits? How did former Verizon CEO Ivan Seidenberg convince his investors and board to allow him to make a $150 billion bet? How did former CEO George Buckley find a way to address investor calls for 3M to spend less on research and development while still finding a way to innovate? These leaders argue that a short-term mindset might satisfy investors for this quarter or next, but there's a heavy price to be paid. Instead, they argue, long-term thinking is your best short-term strategy. "Considering the enormous harm that short-term investing has done not only to companies, but to countries as well, this book should be required reading in boardrooms everywhere. A concise, powerful call for responsible, long-term business practices."—Kirkus Reviews "A must-read. If you're looking to build or lead a company that grows consistently not just from quarter to quarter, but year to year … this book is for you."—Indra Nooyi, Board of Directors, Amazon; former Chairman and CEO, PepsiCo, Inc.Trade Review"Considering the enormous harm that short-term investing has done not only to companies, but to countries as well, this book should be required reading in boardrooms everywhere. A concise, powerful call for responsible, long-term business practices." * Kirkus Reviews *"For anyone who is concerned about the importance of forcing longer-term objectives into a public company short-term mindset and who wants to learn more about some of the heroes of this effort, this book is a godsend. Indeed, it should be mandatory reading for the CEOs and boards of all public companies." * From the Foreword by David M. Rubenstein, Co-Founder & Co-Executive Chairman, The Carlyle Group *"One of my fundamental beliefs as CEO is that prioritizing the short-term at the expense of the long-term is simply not sustainable and perpetuates the kinds of boom-splat cycles that aren't good for any business or stakeholder. That's why Go Long is a must-read. If you're looking to build or lead a company that grows consistently not just from quarter to quarter, but year to year, that balances short-term and long-term priorities, that focuses on both the level and duration of returns, this book is for you." * Indra Nooyi, Chairman and CEO, PepsiCo, Inc. *"In Amgen's business of biotechnology, investments in significant innovations can begin up to a decade before we begin to see substantial returns. Through deep insights and original reporting, Go Long helps to bring leaders and investors the principles they need to keep long-term thinking at the heart of their strategies." * Robert Bradway, Chairman and CEO, Amgen *"Intensifying demands for near-term corporate performance can force immediate gains but also lasting damage on company prospects and stakeholder fortunes. With inside accounts of how some of the world's leading business executives manage for the future, Go Long provides a tangible roadmap for long-term leadership. To improve the state of this world, here is a primer for doing so." * Klaus Schwab, Founder and Executive Chairman, World Economic Forum, and author, The Fourth Industrial Revolution and Shaping the Fourth Industrial Revolution *"Go Long combines insightful analysis with inspiring stories to show CEOs, boards, and investors how purpose-driven strategies can create important economic and societal benefits." * Rosabeth Moss Kanter, Harvard Business School Professor and Chair and Director, Harvard Advanced Leadership Initiative *"The toughest test of leadership is leaving an enterprise stronger in every sense when your tenure is done. Go Long reminds us that while short-term priorities come and go, a leader can't achieve that objective without a North star of a committed long-term strategy and vision." * James McNerney, former Chairman and CEO, The Boeing Co. *"Go Long provides critical advice to corporate leaders dealing with today's most pressing issue of business strategy—long term versus short term management. Must reading for directors, CEOs and all executives." * Martin Lipton, a founding partner, Wachtell, Lipton, Rosen & Katz *"Go Long sharply delineates the tradeoffs that executives face in setting priorities. Decisions that build long-term value are the essence of great leadership." * Donald J. Gogel, Chairman and CEO, Clayton, Dubilier & Rice *"CEOs face enormous pressure for short-term performance with little emphasis on the long-term consequences of short-termism—until the consequences arrive . . . . A long-term focus is not an excuse for short-term underperformance but is a reason for thoughtful debate of corporate strategy, capital structure, and capital allocation. Viewing these issues only through a short-term lens leads to under-investment in the future. This book will help CEOs rebalance their focus on achieving both short-term and long-term performance." * Ron Williams, CEO, RW2 Enterprises, and former CEO, Aetna *

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Book SynopsisAs contrary as it sounds, "planning" -- as we traditionally understand the term--can be the worst thing a company can do. Consider that volatile weather events disrupt trusted supply chains, markets, and promised delivery schedules. Ever-shifting geo-political tensions, as well as internal political upheaval within U.S. and global governments, derail long-planned new ventures. Technology failures block opportunities. Competitors suddenly change their product or release date; your team cannot meet the pace of innovations in your market niche, leaving you sidelined. There are myriad ways in the current business environment for a company's well-considered business plans to go awry. Most business schools continue to prepare managers to be effective in stable and predictable environments, conditions that, if they ever existed at all, are long gone. The Agility Shift shows business leaders exactly how to make the radical mindset and strategy shift necessary to create an agile, entrepreneurial organization that can innovate and thrive in complex, ever-changing contexts. As author Pamela Meyer explains, there is much more involved than a reconfiguration of the org chart and job descriptions. It requires relinquishing the illusion of control at the very foundation of most management training and business practice. Despite most leaders' approaches, "Agility is not simply accelerated planning." Unlike many agility books on the market, The Agility Shift provides specific, actionable strategies and tactics for leaders at all levels of the organization to put into practice immediately to improve agility and achieve results.Trade Review"This book is a tour de force for leaders at every level who must develop a capacity to experiment, adapt, and learn amidst a turbulent VUCA environment. Meyer offers insight that ranges from neurobiology to relational webs; stories that range from leaders of major corporations to UPS managers; the challenges that range from recruiting agile leaders to creating cultures that nurture them. Covering a wide terrain at such a deep level, this is an important book that deserves a wide readership." -- Frank J. Barrett, author of Yes to the Mess: Surprising Leadership Lessons "Meyer provides a powerful framework and accompanying suggestions... to help you immediately start creating an effective culture of agile leaders and teams." -- DeBorah Lenchard, Director of Education & Talent Development, Spot Trading LLC "Brilliant yet simple, The Agility Shift is a must-read for all professionals and will serve as a useful practical guide in today's constantly changing business environment." -- Rohit Manchanda, Trade & Investment Commissioner, India, New South Wales Government, Mumbai "Detailed and highly entertaining... Brimming with compelling examples of agility in action, this is an essential guide to a new and more effective organizational approach." -- Tom Barr, Ph.D., Knowledge Manager, Enablon North America Corp "Clear and insightful... The Agility Shift is packed with relevant and diverse examples that drive significant points about intentionally transforming organizational life." -- Lisa Gundry, Ph.D., Professor and Director, Center for Creativity and Innovation, DePaul University "A must-read... Meyer brings a unique combination of personal and professional experience and her practical approach and tools can help leaders, individuals, teams, and organizations make the shift to being more responsive, innovative and agile. I highly recommend this book!" -- Ann Manikas, VP of Human Resources and Inclusion, United Way of Metropolitan Chicago "The Agility Shift makes clear that if we want to survive and thrive (in good times and in crisis), all individuals, teams, and organizations must make a strategic priority of becoming more agile. Just as importantly, she lays out recommendations for how to do it." -- Greg Owen-Boger, co-author, The Orderly Conversation: Business Presentations RedefinedTable of ContentsIntroduction, Part One. Understanding the Value and Dynamics of the Agility Shift, Chapter One. The Agility Shift: What and Why, Chapter Two. Weaving the Relational Web for Agility, Chapter Three. Discovering the Five Dynamics of the Agility Shift, Part Two. Making the Agility Shift at All Levels of the System, Chapter Four. Becoming an Agile Leader: Empowering Everyone to Be Agile, Chapter Five. Building the Agile Team, Chapter Six. Co?Creating the Agile Organization, Chapter Seven. Maximizing Agility Within the Ecosystem, Part Three. Putting Agility to Work, Chapter Eight Shifting to Agile Learning and Development, Chapter Nine. Recruiting, Reinforcing, Recognizing, and Retaining Your Agile Talent, Epilogue. Accepting the Invitation, Appendix A: The Agile Manifesto, Appendix B: Agility Exercises and Games, Notes, References, Index, Acknowledgments, About the Author

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Book SynopsisMore than fifty years after the beginning of the Women's Movement and forty years after passage of Title IX, women are still not "making it" in traditionally male careers. Women start their careers on parity with men but generally end them far earlier, having achieved less status, lower compensation, and less satisfaction than men. Breaking Through Bias explains that it is the stereotypes about women, men, work, leadership, and family that hold women back, and it presents an integrated set of communication techniques that women can use to avoid the discriminatory consequences of these stereotypes. Women define career success in a wide variety of ways. But whatever a woman's personal definition, if she is in a traditionally male-dominated career--virtually all high status, highly compensated fields--her career is at risk because of pervasive gender stereotypes. This highly practical book makes clear that women don't need to change who they are to succeed in their chosen careers, and they certainly don't need to act more like men. Women do, however, need to be attuned to the negative gender stereotypes that surround them; they need to anticipate the biases these stereotypes foster, and they need to manage the impressions they make to avoid or overcome these biases. Based on the authors' personal experiences as business leaders and practicing attorneys, involvement in compensation and hiring decisions, extensive mentoring activities, and numerous scientific and academic studies, Breaking Through Bias presents unique, practical, and effective advice about how women can at last break through gender bias in the workplace and win at the career advancement game.Trade Review"According to spouses Kramer and Harris, 'Women don't need to be fixed,' but society does, and quickly. The authors proceed to identify a serious advancement problem for women, who make up 45% of entry-level professionals but only 17% of C-suite executives. They blame this gap on the pervasiveness of gender stereotypes, which lead to a kind of 'benevolent sexism' that's as damaging as it is unintentional. Kramer and Harris acknowledge that systemic change is important, but it takes time, which leaves current would-be executives in the dust. The authors discuss managing perceptions, being aware of body language, crafting communications, and using anger to its best effect ... a well-organized, well-thought-out call to action..." - Publishers Weekly "Breaking Through Bias teaches women strategies they can use to counteract the negative effect of gender biases, while showing men what actions they can take to help advance their women colleagues. This book deserves widespread attention!" - Hon. Jessica A. O'Brien, president, Women's Bar Association of Illinois "Women are more qualified, educated, and prepared for leadership roles in every field--business, law, politics, and technology--than ever before. Yet, well into the 21st century, we still encounter the old barriers of prejudice and gender bias. Breaking Through Bias provides women with hugely impactful tools that can be put to use right now to confront gender issues and, yes, partner with enlightened men to promote our advancement." - Jan Schakowsky, congresswoman, 9th District of Illinois "Change cannot come fast enough in the pursuit of gender equality in the workplace. In Breaking Through Bias, Andie and Al provide strategies that allow women--and men--to create their own change by teaching us to communicate in a way that overcomes biases and stereotypes. This information is invaluable for all professionals looking to accelerate within inclusive workplaces around the globe." - Deborah Gillis, president & CEO, Catalyst "It is exciting to see the ideas that Andie has been using for so long to personally mentor women now being made available on a broad scale in this terrific book. A great read for any woman who wants to take control of her career and be seen as the smart, capable woman she is." - Julie Howard, chairman & CEO at Navigant Consulting, Inc. "Andie and Al tackle the all-important subject of gender-correlated communication styles in the workplace from a fresh perspective. Combining their own real-life experiences (as a woman and as a man) with solid research, Breaking Through Bias is a highly readable book. Offering both practical advice for women and essential knowledge to the men who want to support them, this is a book to read and to share with others." - Carol Frohlinger, president, Negotiating Women, Inc. "Barriers to gender equality persist. This groundbreaking book encourages talented women to persevere on the road to achieving the success they seek. This book should be mandatory reading for women both at the onset of their careers and on the path to the top of their profession." - Laurel G. Bellows, managing principal, The Bellows Law Group, P.C. and past president, American Bar Association "Andie and Al have written an exceptional book -- and an important one. It reflects decades of experience in thinking about how to overcome gender bias, and is chock-full of practical and accessible strategies for surmounting the challenges that women -- and men -- face. It should be read and studied by anyone seeking to win in the worldwide battle for talent." - Jeffrey E. Stone, chairman, McDermott Will & Emery LLP "Andie has worked tirelessly on the advancement of women in workplaces for so many years, and the wisdom and insights from that work are elegantly captured in this book! Breaking Through Bias is a great resource for women navigating the realities of workplace gender bias and the men who want to make their workplaces work better for everyone! Andie and Al's advice is practical without asking women to be something other than who they are, which is why it will also be effective for those who utilize it." - Dr. Arin Reeves, author of One Size Never Fits All: Business Development Strategies for Women (And Most Men) and The Next IQ: The Next Generation of Intelligence for 21st Century Leaders "Breaking Through Bias serves as a wake-up call for senior business leaders. The book explores common gender stereotypes and discusses the discriminatory bias that results. Based on my own work on culture change over the past five years, I am convinced that bias in the workplace is real. Things aren't equal. I can't allow myself to be satisfied with an environment where female employees have to expend energy combatting bias, so culture change is necessary -- but it is slow work. This book offers insights and practical approaches to help women manage the environment as it exists. It is essential reading for modern businesspeople of either gender." - Lee Richard Tschanz, vice president North America, Sales, Services, and Solutions, Rockwell Automation "The medical profession is no more free of gender bias than all other professions that make up our economy. From the early stages of training to achieving the attending physician status, bias exists at every level. Thus, I am enthusiastically recommending that women medical students, residents, and fellow colleagues read and re-read Breaking Through Bias." - Neelum T. Aggarwal, MD, Chief Diversity Officer of American Medical Women's Association; chair of Mentors, Advisors and Peers Committee, Women in Bio (Chicago); associate professor, Departments of Neurological Sciences and Rush Alzheimer's Disease Center "Andie and Al have created the perfect primer to navigate through the treacherous waters of gender bias. This is not a book you read and donate to your neighborhood library! You'll want to keep it handy for its many insights and apply them to the countless scenarios that emerge throughout your personal and professional life. This is the book I wish I had more than 35 years ago when I launched my career in public relations." - Cheryl Procter-Rogers, PR strategist and executive coach, A Step Ahead PR Consulting and Coaching

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Book SynopsisThe United States is abundantly rich in adults with "know how." By connecting mentors -- educated adults with expertise and knowledge -- with mentees -- teens and young adults who lack motivation, experience, and role models in their lives -- we can begin to close this gap dramatically. We can prepare the next generation for the jobs of tomorrow by adding real-world, project based experience to their education.Teach to Work is a call to action for mentors currently sitting on the sidelines. Whether you are a banker, lawyer, architect, accountant, engineer, IT specialist, or artist, you have the experience and skillset to become an ambassador of talent, grit, and transferable skills. The book provides a step-by-step guide to help professionals share their knowledge with the next generation of workers through this intergenerational experience.Based on Alper’s fifteen years of mentoring inner-city high-school students, Teach to Work proves how corporations, professionals, and boomers can have a significant impact on the professional future of America’s youth. Drawing from real-life stories and letters received from students, teachers, and fellow mentors describing pride of accomplishment, Alper helps professionals embark on this journey to transform lives, mentoring one student at a time.Trade Review"This book has many ideas about how to really engage business in schools and the education of children because Patricia Alper has masterfully written about a model with clarity, giving solid examples while being engaging. I have no doubt this model would work in the real world of schools and be impactful for both mentors and their mentees. Especially compelling is the description of project based learning which could be used in teacher preparation programs in order to teach students how to implement active learning projects…it is particularly insightful about selecting the right project and placing it within the mentors’ professional experience. I have rarely seen any proposed relationship between business and education to be so meaningful, building on the strengths of each partner and enhancing the work of both."—Mari Koerner, PhD, dean of Mary Lou Fulton Teachers College, Arizona State University"With clear writing and fascinating case studies, Patricia Alper presents the business world with a compelling call to service. Unlike more general approaches to mentoring, engaging youth in project based learning is intuitive, scalable, and broadly applicable. As the book makes clear, mentoring that is grounded in shared interests and the expertise of mentors represents one of the best hopes for bridging the social capital gap, opening doors, and ultimately enriching the lives of many." —Dr. Jean Rhodes, Frank L. Boyden Professor of Psychology, University of Massachusetts, Boston; director of the Center for Evidence-Based Mentoring"I put off reading your materials until I could focus my mind and heart on your message—I have to tell you—your work gave me goosebumps. Not only do I love your writing style, I think it’s great that your work is grounded in your personal experience. Most importantly, your message reflects the core tenets of our organization’s mission, and coincides with my own professional beliefs."—Rebecca A. Corbin, EdD, president and CEO, The National Association of Community College Entrepreneurship (NACCE)"I had the pleasure of reading excerpts from your book—I love the writing—it’s crisp and real. For the corporate sector, the collection of case studies in one single place is going to be so helpful, particularly those who want to talk about honest-to-goodness commitment and engagement. Thank you for taking on this project."—Deborah Holmes, Americas director, corporate social responsibility, Ernst & Young LLP"Patty makes a compelling case that if we’re serious about closing the opportunity gap in school and work; we need more caring adults to get involved as mentors. We need a mentoring revolution. Teach to Work is a passionate, firsthand account of how to mentor well from someone who has been serving on the front lines. This is an invaluable resource for individual volunteers, corporate community relations teams, and school partners."—Nick Hutchinson, executive director, US2020"Leveraging the unique skill sets of our employees and allowing them to bring their ‘whole self’ to a volunteer experience has proven to be a win–win for all. Employees are proactively seeking mentoring opportunities while mentees are benefiting from our community outreach. Patty is spot on that providing a Project Based Mentoring experience is the way to go." —Susan Warner, vice president, worldwide communications, MasterCard "In my heart of hearts, Patty, I know you are right when you talk about a Project Based Mentoring experience as the catalyst in an intergenerational mentor–mentee relationship. This idea contributes to the work we have all been doing in mentorship, and I applaud you for taking this on."—Marc Freedman, founder and CEO of Encore.org, author of Encore: Finding Work that Matters in the Second Half of Life and The Kindness of Strangers"Patty, did you ever know 10 years ago, that you could change people’s lives? I talk about spiritual genetics in my latest book, where each of us can choose the spirit of who we want to become. It does not have to be within a family’s bloodlines. You have made a difference in the lives of these kids, and most likely you have made a difference in the lives of their kids as well. They have grabbed hold of your light, because they feel your encouragement and kindness, and maybe because they had no other. Thank you for your important leadership in this role." --Chris Gardner, author of The Pursuit of Happyness, from his 2010 NFTE "Dare to Dream" speech"This book has many ideas about how to really engage business in schools and the education of children because Patricia Alper has masterfully written about a model with clarity, giving solid examples while being engaging. I have no doubt this model would work in the real world of schools and be impactful for both mentors and their mentees. Especially compelling is the description of project based learning which could be used in teacher preparation programs in order to teach students how to implement active learning projects…it is particularly insightful about selecting the right project and placing it within the mentors’ professional experience. I have rarely seen any proposed relationship between business and education to be so meaningful, building on the strengths of each partner and enhancing the work of both."—Mari Koerner, PhD, dean of Mary Lou Fulton Teachers College, Arizona State University"With clear writing and fascinating case studies, Patricia Alper presents the business world with a compelling call to service. Unlike more general approaches to mentoring, engaging youth in project based learning is intuitive, scalable, and broadly applicable. As the book makes clear, mentoring that is grounded in shared interests and the expertise of mentors represents one of the best hopes for bridging the social capital gap, opening doors, and ultimately enriching the lives of many." —Dr. Jean Rhodes, Frank L. Boyden Professor of Psychology, University of Massachusetts, Boston; director of the Center for Evidence-Based Mentoring"I put off reading your materials until I could focus my mind and heart on your message—I have to tell you—your work gave me goosebumps. Not only do I love your writing style, I think it’s great that your work is grounded in your personal experience. Most importantly, your message reflects the core tenets of our organization’s mission, and coincides with my own professional beliefs."—Rebecca A. Corbin, EdD, president and CEO, The National Association of Community College Entrepreneurship (NACCE)"I had the pleasure of reading excerpts from your book—I love the writing—it’s crisp and real. For the corporate sector, the collection of case studies in one single place is going to be so helpful, particularly those who want to talk about honest-to-goodness commitment and engagement. Thank you for taking on this project."—Deborah Holmes, Americas director, corporate social responsibility, Ernst & Young LLP"Patty makes a compelling case that if we’re serious about closing the opportunity gap in school and work; we need more caring adults to get involved as mentors. We need a mentoring revolution. Teach to Work is a passionate, firsthand account of how to mentor well from someone who has been serving on the front lines. This is an invaluable resource for individual volunteers, corporate community relations teams, and school partners."—Nick Hutchinson, executive director, US2020"Leveraging the unique skill sets of our employees and allowing them to bring their ‘whole self’ to a volunteer experience has proven to be a win–win for all. Employees are proactively seeking mentoring opportunities while mentees are benefiting from our community outreach. Patty is spot on that providing a Project Based Mentoring experience is the way to go." —Susan Warner, vice president, worldwide communications, MasterCard "In my heart of hearts, Patty, I know you are right when you talk about a Project Based Mentoring experience as the catalyst in an intergenerational mentor–mentee relationship. This idea contributes to the work we have all been doing in mentorship, and I applaud you for taking this on."—Marc Freedman, founder and CEO of Encore.org, author of Encore: Finding Work that Matters in the Second Half of Life and The Kindness of Strangers"Patty, did you ever know 10 years ago, that you could change people’s lives? I talk about spiritual genetics in my latest book, where each of us can choose the spirit of who we want to become. It does not have to be within a family’s bloodlines. You have made a difference in the lives of these kids, and most likely you have made a difference in the lives of their kids as well. They have grabbed hold of your light, because they feel your encouragement and kindness, and maybe because they had no other. Thank you for your important leadership in this role." --Chris Gardner, author of The Pursuit of Happyness, from his 2010 NFTE "Dare to Dream" speech"Impressively informative, thoughtful, thought provoking, practical, and inspirational, "Teach to Work: How a Mentor, a Mentee, and a Project Can Close the Skills Gap in America" is a critically important and highly recommended addition to community and academic library collections. Thoroughly 'reader friendly' in organization and presentation..."-- Margaret Lane, Midwest Book Review "Five out of five stars...This is an engaging, fun book to read and the content is timeless."-- Charles Ashbacher Reviews "Teach to Work is a unique book, in that it relates to topics of potential interest to skills development mainly in the management consulting, retail, and general small and large business sectors, which rely more heavily on publications such as the Harvard Business Review; however, the book has a wider range of impact because it has the potential to relate to skills development in diverse disciplines, and more importantly, to the use of experiential learning for students seeking enriching careers in their respective fields of interest...I wholeheartedly support her call to action for a cultural revolution that features mentoring as a foundational learning and skills development activity."-- Guy Gilron Borealis Environmental Consulting, Canada, Integrated Environmental Assessment and ManagementTable of ContentsPart One: Why MentorChapter 1 Giving Corporations a Soul The Benefits of a Workforce That Mentors Chapter 2 Professionals Find Meaning in Mentoring Forging Win–Win RelationshipsChapter 3 A Student’s Lifeline Inspiring Students Because You Did It and They Can TooPart Two: How to MentorChapter 4 Project Based Mentoring An Intergenerational CatalystChapter 5 Rules of Engagement Establishing Expectations and ParametersChapter 6 Meet the Teacher Setting the CourseChapter 7 First-Day Jitters A Game Plan to Get You StartedChapter 8 One on One Building Rapport, One Student at a Time Chapter 9 Lesson Plans for Leading the Class The World Through Your Lens Chapter 10 The Art of Presenting Turning Students into Teachers Chapter 11 Bringing Class to a Close What Happens to Mentor–Mentee RelationshipsAppendix A Call to Action Mentors’ Resource Guide

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Book SynopsisThe IT management profession is not for the faint of heart. Anyone who has worked in this field is familiar with the unique (and borderline impossible) challenges of keeping pace with technological innovation while maintaining legacy systems, reskilling existing staff members and operating on shrinking budgets. Truth from the Trenches passes on the hard-won leadership lessons that six-time CIO Mark Settle gained over years of working in IT management. Settle describes the key constituencies that an IT leader needs to influence, seduce, leverage, and manage to be successful. His practical recommendations will allow readers to improve their organizational impact and accelerate their career advancement.In a sector where competency stems not from formal certification but on-the-job learning, Truth from the Trenches is a valuable and unique resource that is based on Settle’s deep experience working in a wide variety of industries. By applying Settle’s strategies, IT leaders will be able to avoid common pitfalls, save themselves from wasting time and on hopeless initiatives, and successfully do battle with the people issues, financial challenges, customer problems and technology opportunities they confront on a daily basis.Table of ContentsPreface; Prologue; 1. Follow the Money; 2. Get Them to Like You; 3. Fishing in the Talent Pool; 4. Playing Nicely with the Vendors; 5. What Gets Measured Gets Managed; 6. Decoding Deman Signals from the Business; 7. Exercising the Power of Position; 8. Managing Innovation; 9. Look in the Mirror; Epilogue

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Book Synopsis

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Book Synopsis

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Book Synopsis

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Book SynopsisA science-backed guide for navigating and thriving through uncertainty—based on interviews and insights from world-renowned leaders, innovators, entrepreneurs, artists, and creatives.Whether you're searching for courage to start a new project, change careers, launch a business, develop an idea, or reinvent yourself after a disappointment or life change, you will face uncertainty—that ambiguous and uncomfortable state that often makes us feel confused, anxious, and afraid to act. Though these moments are difficult, they offer opportunities for personal growth, innovation, and creativity.In The Upside of Uncertainty, INSEAD professor Nathan Furr and entrepreneur Susannah Harmon Furr provide a sweeping guide to embracing uncertainty and transforming it into a force for good. Drawing from hundreds of interviews, along with pioneering research in psychology, innovation, and behavioral economics, Nathan and Susannah provide dozens of tools—including mental models, techniques, and reflections—for seeing the upside of uncertainty, developing a vision for what to do next, and opening ourselves up to new possibilities.In our fast-paced, ever-changing world, uncertainty is on the rise. We face it every day. But few of us have been taught the techniques to navigate it well. The Upside of Uncertainty provides the inspiration, tools, and strategies you need to thrive through the inevitable plot twists in your life and career.Trade Review"This is a powerful book, and one that you could return to time and again. It will help you to not only face uncertainty, but thrive because of it. If there is one book you read this year, make it this one." — The Institute of Leadership and Management, Edge magazineNamed one of the 10 Best Business Books of 2022 by Forbes"The Upside of Uncertainty delivers helpful takeaways and, perhaps most important, offers anyone struggling with a murky future the courage to persevere." – strategy+business"It is a must-read for any individual looking to increase their confidence and their ability to take risks and ultimately live a more fulfilled life." — TD Magazine (Association for Talent Development)"Based on both research and interviews, the book provides a practical framework that can be applied to help us find the possibilities from uncertainty and act on them." — Financial Times"The book is fundamentally upbeat about finding possibility in uncertainty and learning to deal with it rather than trying to control it." — Irish Times"The level of uncertainty we are all living through can feel debilitating. Nathan Furr and Suzanna Harmon Furr help us navigate it all by helping us understand that there are opportunities inherent in it, and giving us tools and strategies for opening ourselves up to and creating them." — Porchlight Books"…a sophisticated yet accessible guide to turning uncertainty into a force for creativity, positive action and good." — Developing LeadersAdvance Praise for The Upside of Uncertainty:"The Upside of Uncertainty is packed with insights into how we make life's most important decisions. It will most certainly change the trajectory of your career. It may even change your life." — Erin Meyer, professor, INSEAD; New York Times–bestselling coauthor, No Rules Rules"Uncertainty is the very lifeblood of entrepreneurship. Great entrepreneurs not only cope with that uncertainty, they thrive in it. The Upside of Uncertainty should be required reading for anyone getting ready to dive into the unpredictable world of entrepreneurship." — David Hornik, founding partner, Lobby Capital"The Upside of Uncertainty beautifully demonstrates that uncertainty is the essence of life—an engine that drives us forward and that leads to opportunities. Nothing could be more important!" — Tina Seelig, Executive Director, Knight-Hennessy Scholars Program; Professor of the Practice, Department of Management Science and Engineering, Stanford University"The Upside of Uncertainty is a vigorously optimistic book!" — Piet Coelewij, Chairman, PMM Public Mediamarkt; Nonexecutive Director, Sonion; and guest lecturer, INSEAD"The next generation of great leaders must learn to embrace uncertainty and leverage it for themselves and their organizations. The Upside of Uncertainty shows them the way." — Sam Yagan, Managing Director, Corazon Capital; cofounder, SparkNotes and OkCupid; and former CEO, Match.com"Having worked with world leaders, it is clear to me that mastery in the face of uncertainty separates the good from the great. The Upside of Uncertainty is required for all who aspire to make an impact in today's world." — Saj-nicole Joni, CEO, Cambridge International Group"Uncertainty is here to stay. The Upside of Uncertainty will help you learn to take advantage of it instead of fear it." — Alex Osterwalder, cofounder, Strategyzer

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Book SynopsisNavigating complexity and the pace of change have become the key challenges for business leaders.This playbook for organisational design, change and innovation explores the parallels between Formula One racing and high-performing businesses to help leaders drive value at speed and ensure future success.Learn how you can: Measure what matters to your customers Attract and retain the best talent in the world Build a high-performing team and business culture Truly put customers at the heart of what your organisation does Create and implement an adaptive operating model to respond quickly to market challenges

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Book SynopsisIf your business operations are held back by bottlenecks and inefficiencies that drain profits, sap energy and limit growth, digital transformation is the solution. Scope to Scale is the ultimate guide for leaders who are ready to harness the transformative power of custom software to lighten workloads, create momentum and delight customers. This practical, step-by-step handbook takes you from assessing your business processes and crafting a strategic plan to optimising workflows, prototyping and implementation. Whether your goal is to streamline operations, boost productivity or innovate your service offerings, Scope to Scale empowers you to turn challenges into strengths. Read this book and learn to: Identify bottlenecks and opportunities in your current systems Design a digital strategy aligned with your values and business goals Confidently navigate the complexities of software implementation Enable your teams to focus on the high-impact tasks that matter most

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Book SynopsisWhat is the single biggest leadership attribute needed to be successful in the new world of work? How can leaders motivate others with a different rule book driven by the expectations of new generations? In his first business book reflecting over 20 years of corporate experience as an influential HR Practitioner, Richard Summerfield makes the compelling case for leaders to show genuine care for people above all else, illustrating it through eight key techniques. After reading Loving Leadership, you'll be convinced that the ability to show an authentic, selfless passion for the feelings of others is arguably the most commercial and effective leadership behaviour of all!

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Book SynopsisA lot of business owners want to make it big, but only a few do. Shweta Jhajharia is brutally honest about what it takes to make it big. In SPARKS, Shweta draws on tested and proven strategies and stories to offer powerful ideas for sustainable double-digit growth. Her practical advice is grounded in her experiences of personally working with hundreds of business owners. In this page turning guide to personal and business growth, you will learn how to: Create an unlimited marketing budget Deal with your worst employees who may even be your best people Develop a mindset for growth Implement the 4Ds of productivity Make high-impact decisions using the B.R.A.I.N. modelThe ideas in this book have worked for many businesses. These sparks have the potential of transforming your business, if you let them.

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