Business, Finance & Law Books

Book SynopsisWhen Andy Ngo was attacked in the streets by Antifa in the summer of 2019, most people assumed it was an isolated incident. But those who'd been following Ngo's reporting in outlets like the New York Post and Quillette knew that the attack was only the latest in a long line of crimes perpetrated by Antifa.In Unmasked, Andy Ngo tells the story of this violent extremist movement from the very beginning. He includes interviews with former followers of the group, people who've been attacked by them, and incorporates stories from his own life. This book contains a trove of documents obtained by the author, published for the first time ever.

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Book SynopsisRetired Navy SEAL and New York Times bestselling author Jason Redman divulges how to triumph over adversity using proven Special Operations habits and mindsets. Adversity can often catch you by surprise and leave you struggling with what to do next. What if you could confront any adversity, from the biggest challenges -- the loss of your job, divorce, health issues, bankruptcy -- to normal daily challenges -- a late flight, a disappointing phone call, a missed promotion, a bad day -- and not just survive it, but thrive afterwards?Redman was horrifically wounded in Iraq in 2007 when he was shot at close range through the face and arm. After 40 surgeries, including extensive facial reconstruction and skin grafts, he came back from this experience stronger than ever -- despite carrying scars and injuries he will have for the rest of his life. Redman went on to launch two successful companies and speaks all over the country on how to build better leaders through his Overcome mindset.Overcome is based on extensive research and interviews with America's toughest warriors, including retired 4-star Admiral William McRaven, retired Navy SEAL Jocko Willink, retired 4-star General Stanley McChrystal, and others. In this book, Redman teaches:*How to survive any life ambush*How to move from defense to offense using the proactive techniques of SEAL teams*How to strengthen your endurance during long-term trials *How to rediscover and thrive in your life purpose *How to lead your team (whether in business or family) to success *How to compete with the top 1% in your field *How to stay the course even when you want to quit*And moreSome people move through adversity and others fall underneath it. Learn how you can be counted among those who will Overcome.

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Book SynopsisEconomic inequality continues to contribute to political and social instability around the world. This instability stifles development and results in widening the wealth gap between the "haves" and "have nots," further eroding stability. It has been argued that entrepreneurship is a prime contributor to this vicious cycle. Using Entrepreneurship and Social Innovation to Mitigate Wealth Inequality contends that this is only true when the opportunity for entrepreneurship is limited to a few. The authors maintain that when entrepreneurship is open to anyone who is properly motivated, innovative, and has a goal of growth for their enterprise, it helps build wealth for a greater number of people. The concept of "social entrepreneurship" is introduced, where entrepreneurship becomes a vehicle for explicitly addressing community-based economic and social challenges using markets. The book uses examples of entrepreneurial projects and programs that have attempted to address inequality to discuss entrepreneurship as an economic development strategy and its role in addressing the challenges of economic inequality. It advocates thinking and acting systemically, creating and sustaining entrepreneurial support ecosystems, in order to generate the synergy required to scale-up development and transform our economies and provides a distinctive perspective on a pressing social and economic issue, with significant implications for the future of the United States and the world.Table of ContentsAcknowledgments About the Authors Introduction 1 Wealth Inequality: What is it? Why do We Care? 2 Growth and Development 3 The Rise of Entrepreneurship as an Economic Development Strategy 4 How Entrepreneurship Can Be Fostered in a Way That Mitigates Wealth Inequality 5 An Example from New York City: Competition THRIVE 6 An Example from Chicago: The West Side Business Xcelerator 7 An Example from Michigan: The MSU Product Center Food-Ag-Bio 8 An Example from Poland: The Warsaw Entrepreneurship Forum 9 Community Entrepreneurship: The Cases of the Lumber Enterprise in Ixtlan, Mexico and the Pubs of Rural Ireland 10 Social Entrepreneurship among Native Peoples of the Americas: A Model or an Exception? 11 Necessary but not Sufficient: Only Systemic Approaches Transform Index

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Book SynopsisThe long-awaited sequel to Grant Lawrence's bestselling memoir Adventures in Solitude.It''s been over a decade since renowned broadcaster and indie rock musician Grant Lawrence launched his writing career with the award-winning Adventures in Solitude, yet some things never change--including the winding Sunshine Coast Highway, close calls at the BC Ferries ticket office and carsick children. But this time, Lawrence returns as a husband and father, not as the vomiting and nerdy kid dragged along by his athletic and unflappable parents.In his inimitable, high-voltage style Lawrence interweaves the rich and harrowing history of the Desolation Sound area with his own experiences of life on the coast. This lively book recounts the life and times of the legendary Cougar Lady, tracks a phantom-like squatter known as the Spaghetti Bandit, and details the bizarre exit and even more bizarre death of Bernard the German. Here too are many of the beloved personalities introduced in Lawrence''s first book, including hippie recluse Russell the Hermit, plus the continued voyages of Big Buck$, the decrepit family boat, and the incredible return of large ocean mammals to Desolation Sound.From a hilarious, heartfelt and slightly wiser voice comes a momentous story of time, family and place whirling around one increasingly ramshackle cabin on a beautiful and not-at-all-desolate coast.

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Book SynopsisBook history has emerged in the last twenty years as one of the most important new fields of interdisciplinary study. It has produced new interpretations of major historical events, has made possible new approaches to history, literature, media, and culture, and presents a distinctive historical perspective on current debates about the future of the book. The Broadview Introduction to Book History provides the most comprehensive and up-to-date introduction to this field.Written in a lively, accessible style, chapters on materiality, textuality, printing and reading, intermediality, and remediation guide readers through numerous key concepts, illustrated with examples from literary texts and historical documents produced across a wide historical range. An ideal text for undergraduate and graduate courses in book history, it offers a road map to this dynamic inter-disciplinary field.Trade Review“This introduction to the still emerging and expanding field of book history is timely, welcome, and a delight to read. It is grounded in an appreciation of the myriad ways in which books can be studied and how they can illuminate important questions in literary, historical, and cultural studies. This lucid and nuanced overview of the discipline is the perfection introduction for students interested in the possibilities of book history and a welcome synthesis of new directions in scholarship including intermediality—oral and writing, manuscript and print—and the remediations accompanying developments in digital media and its textuality and reading practices.” — Margaret J.M. Ezell, Texas A&M University“Remarkably concise, this substantive volume provides a very useful introduction to concepts and issues relevant to the study of the history of the book. No other text summarizes the multiple disciplinary contributions to this field across such a wide scope. The authors offer a useful overview of work in materiality, textuality, bibliography, production, and readership, as well as current debates on digitization and distant reading. One of the several unique dimensions of this book is the authors’ integration of media studies approaches into the study of books, print, manuscript, and electronic communications. The result is fresh and contemporary while respectfully inclusive of the scholarly traditions that have been vital to book history for more than a century. This will be exceptionally useful for introducing students and scholars at all levels to the overview of methods and topics in the field of book history. The book works as a stand-alone volume, but complements the work in the Broadview Reader on Book History assembled by the same authors.” — Johanna Drucker, University of California, Los Angeles“This is a lucid and compendious introduction—suitable for undergraduates, graduate students, and more advanced scholars—to the production and dissemination of printed books, with a substantial concluding chapter on digital textuality and the co-existence of printed and digital books. A particular strength of BIHB is that it approaches its subject from multiple perspectives: historical, technological, and theoretical. Its purview not only extends across the ‘four epochs’ of the book—from the development of the manuscript codex to the arrival of the digital ‘media ecology’—but includes materials and techniques used in printing texts and images, the physical aspects of the book (essential information for bibliographical description), the evolution of reading practices, different schools of bibliographical and editorial theory (very useful in teaching students how to use scholarly editions critically), and the impact of digitization on publication and reading. Throughout the emphasis is on processes of mediation, reminding students that the relationship between writer and reader is always conditioned by technological, economic, and ideological factors, regardless of the textual medium.” — Nicholas Halmi, University of Oxford“[The Broadview Introduction to Book History] provides an informed introduction that is scholarly, concise and accessible to readers at different points in their education. At the same time, it is written in such an animated style and tone that I cannot wait to use it in class and follow through on the suggested readings myself … The content and style are exemplary as educational prompts.” — Jacqueline Reid-Walsh, Pennsylvania State University“The Broadview Introduction to Book History, [is] a compact and accessible primer that wears its considerable erudition with comfortable humility … The authors have adopted an appropriately conversational tone that conveys the unabashed pleasure they take from their subject, one that gives their prose the feel of a personal tutorial with that rare breed of tutor whose passion makes you want to study whatever they're teaching … Levy and Mole have put together a friendly and reliable guide to what may well be the most complex and socially relevant of the academic reconfigurations of the traditional humanities, the history of the book” — Stephen W. Brown, Journal of the Edinburgh Bibliographical Society“This is an excellent addition to texts on Book History and should help to ensure the field continues to grow into the future. Highly recommended.” — Samantha Rayner, Interscript Journal“The study of books is as rich and broad as the history of the humans who created them. Just as they did with the collected essays of The Broadview Reader in Book History, Michelle Levy and Tom Mole have successfully tackled this complex and wide-ranging topic in a way that is both digestible and even entertaining at times.” — Jaidree Braddix, Publishing Research QuarterlyTable of Contents Chapter 1: Materiality Reading Books Bibliography Making Printed Books Typography Chapter 2: Textuality Whose been tampering with my text? Copy-text Variants Authorial Intentions Textual Pluralism Chapter 3: Printing and Reading Print and the Book The Impact of Print Models for Book History Print Economies Controlling Print / Controlling Reading Methods for a History of Reading Chapter 4: Intermediality Models of Intermediality Orality and Writing Manuscript and Print Text and Image Chapter 5: New Media, New Materiality (Hyper)textuality Digital Printing and Screen Reading Reading, Knowledge, and the Digital Turn Works cited Chronology Glossary Further Reading

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Book Synopsis"This book is a landmark in two fields. It is a practical guide tothe reform of professional education. It is also a beacon totheoretical thinking about human organizations, about theirinterdepAndence with the social structure of the professions, andabout theory in practice." -- Journal of Higher EducationTrade Review"This book is a landmark in two fields. It is a practical guide tothe reform of professional education. It is also a beacon totheoretical thinking about human organizations, about theirinterdepAndence with the social structure of the professions, andabout theory in practice." --Journal of Higher Education "This is a fundamentally important book. It strikes directly to theheart of real education--changing behavior." --AdministrativeScience QuarterlyTable of ContentsPerface. One: Theory. 1. Theories of Action. 2. Evaluating Theories of Action. Two: Action. 3. Diagnosing Theories-in-Use. 4. Model I. 5. Model II. 6. Transition from Model I to Model II. 7. Learining Model-II Behavior. Three: Practice. 8. Issues in Professional Education. 9. Implications for Professional Competence and Practice. 10. Redesigning Professional Education. NotesReferencesIndex.

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Book SynopsisThis study illustrates the social and political principal that institutions matter. It explores not only how to get institutions to work efficiently, but also how to assess the proper relationship between institutions and development challenges through evaluative techniques.Table of ContentsINTRODUCTION PART I: THE ROLE OF INSTITUTIONS IN DEVELOPMENT 1. Institutions in development: the country, research, and operational challenges 2. Institutions, markets, and development outcomes 3. Institutions, policies, and development outcomes 4. Reinvigorating state institutions PART 2: INSTITUTIONS AND GOVERNANCE STRUCTURES 5. Fostering fiscally responsive and accountable governance: lessons from decentralization 6. Transaction cost economics and public sector rent-seeking in developing countries: toward a theory of governance failure 7. Performance contracts: a tool for improving public services? 8. Reforming budgetary institutions in Latin America: the case for a national fiscal council 19. Credible regulatory policy: options and evaluation PART 3: INSTITUTIONAL DEVELOPMENT AND SOCIAL CAPITAL 10. Defining social capital: an integrating view 11. An institutional framework for learning from failed states 12. Learning from early childcare and education programs 13. Institutional structure and social security systems: lessons from the Chilean experience PART 4: THE IMPLICATIONS OF NEOINSTITUTIONAL ECONOMICS FOR EVALUATION 14. Evaluation as an incentive instrument 15. Implications for evaluation POSTSCRIPT: THE INSTITUTIONAL DIMENSION OF EVALUATION

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Book SynopsisThe Chicago School of Economics is arguably the most successful and influential since World War II. This volume provides an interpretation of the Chicago school through constructive critique of its doctrines. It is an inquiry into the nature, role, and significance of the school and its doctrines within both the economics profession and the larger world of ideas and action. This volume offers a deeper understanding of the school, of its strengths and weaknesses, and of the tasks of any body of thought that hopes to comprise an alternative.

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Book SynopsisThis book is a bold affirmation of the Asian "miracle" of development, an explanation of the reasons for its success, and a review of its implications. As McCord reminds us, understanding why and how these nations have propelled themselves so far, so fast, is a key to anticipating the destiny of much of the rest of the world.Despite their interest, analysts have been confounded in attempts to explain Asian development-without resources and colonies, without internal violence, and broadly distributing wealth as they have grown. Existing theories of development offer little guidance. Even explanations that look to the special circumstances of Asian countries have their weaknesses. McCord considers some of these ideas, so as to draw from them common themes. These so-called explanations have ranged from the "culture" argument, which he generally discounts, to the more persuasive arguments positing that Asian social structures have enabled them to avoid some of the problems in the West, while wise political policies have fueled economic development Reviewing all of these explanations, McCord identifies a common group of socioeconomic values and policies shared by most of these nations. And these, he shows, tell us much.The Dawn of the Pacific Century convincingly makes the case for a genuinely Asian model of development-one that must be understood, on its own terms, without reference to either Adam Smith or Karl Marx. McCord's is an optimistic vision. He acknowledges some very real perils that may lay ahead for these nations, but believes they will be overcome. On the critical question of whether the Asian model is applicable to other parts of the developing world McCord answers "Yes, if...", and outlines what non-Asian nations must do to achieve their own successes.Engagingly written, displaying a commanding knowledge of a broad range of literature, and informed by deep personal experience in Asia and other parts of the world, The Dawn of the Pacific Century challenges conventional thinking. It should find a broad professional social science readership. In addition, those general readers who wish to learn from and understand the Asian challenge will find this book a good beginning.Table of ContentsAcknowledgments I. The Rise of the Pacific Part I: The Great Ascent Introduction 2. The First Tier: Japan 3. Tier Two: The Newly Industrialized Countries 4. Tier Three: The Southeast Asian Rim 5. Tier Four: China 6. The Reasons for Asian Achievements Part II: Implications of the Pacific Renaissance Introduction 7. Impact on the Super Powers 8. Implications for the Third World Part III: The Future of the Pacific 9. Perils to Pacific Progress IO. The Asian Renaissance Annotated Bibliography Index

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Book SynopsisDid you know that plants and plant products can be used to improve people’s cognitive, physical, psychological, and social functioning? Well, they can, and Horticulture as Therapy is the book to show you how! If you are already familiar with the healing potential of horticultural therapy, or even practice horticultural therapy, this book will help you enrich your knowledge and skills and revitalize your practice. You will learn how horticultural therapy can be used with different populations in a variety of settings, what resources are available, effective treatment strategies, and the concepts behind horticultural treatment.The first comprehensive text on the practice of horticulture as therapy, this one-of-a-kind book will enable the profession to educate future horticultural therapists with fundamental knowledge and skills as they embark on careers as practitioners, researchers, and educators. You come to understand the relationship between people and plants more deeply as you learn about: vocational, social, and therapeutic programs in horticulture special populations including children, older adults, those who exhibit criminal behavior, and those with developmental disabilities, physical disabilities, mental health disorders, or traumatic brain injury use of horticultural therapy in botanical gardening and community settings adaptive gardening techniques applied research documentation and assessment in horticultural practice Horticulture as Therapy establishes, integrates, and communicates a foundation of knowledge for horticultural therapists, other therapists, horticulturists, students, research scientists, gardeners, and others interested in this special and unique kind of therapy. By reading Horticulture as Therapy, you will see how you can make a difference in the health and well-being of so many people, today and tomorrow.Table of ContentsContents Introduction Part I: The Practice of Horticultural Therapy , Development of the Profession of Horticultural Therapy Practice , People-Plant Relationship , Vocational, Social, and Therapeutic Programs in Horticulture , Part II: Specialized Populations for Horticultural Therapy Practice , Stroke, Spinal Chord, Physical Disabilities, and Horticultural Therapy Practice , Traumatic Brain Injury and Horticultural Therapy Practice , Developmental Disabilities and Horticultural Therapy Practice , Mental Illness and Horticultural Therapy Practice , Children and Youth and Horticultural Therapy Practice , Older Persons and Horticultural Therapy Practice , Substance Abuse and Criminal Behavior and Horticultural Therapy Practice , Part III: Settings for Horticultural Therapy Practice , Outside Space and Adaptive Gardening: Design, Techniques, and Tools , Inside Space and Adaptive Gardening: Design, Techniques, and Tools , Botanical Gardening: Design, Techniques, and Tools , Community Gardening: Design, Techniques, and Tools , Part IV: Skills for Horticultural Therapy Practice , Consultation Services for Horticultural Therapy Practice , Applied Research for Horticultural Therapy Practice , Documentation, Program Evaluation, and Assessment , Horticultural Therapy Practice in the Future , Part V: Appendices , Index , Reference Notes Included,

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Book SynopsisGain state-of-the-art knowledge of new research and developments in transgenic technology! Genetically Modified Crops: Their Development, Uses, and Risks provides groundbreaking information on the integration of foreign DNA into the nucleus of a plant cell to produce a positive transformation. This volume details methods of gene delivery, laboratory tools and techniques to increase success rates, and the benefits, risks, and limitations of these methods. Authors at the forefront of this developing technology provide a comprehensive overview of transgenic crops and vital research on specific plant genera that have undergone transgenic transformation. Agricultural biotechnology has become a national and necessary mainstay of farming and food production, and this book is an important scientific tool to keep you informed of the latest protocols of genetic transformation. This book also outlines the goals that scientists are striving to reach, such as targeted gene expression where the gene only expresses itself at a certain time in the plant’s life cycle, but disappears before human consumption. One of the greatest concerns is maintaining the welfare of the consumer, and in this volume the authors repeatedly discuss their findings in terms of safety for human consumption. With Genetically Modified Crops: Their Development, Uses, and Risks, you’ll explore: the history of crop transformation and the techniques most commonly used for gene delivery, including biolistic bombardment and Agrobacterium-mediated transformation various methods of determining successful gene transfer in putative transgenic plants, such as blotting, functional assaying, and progeny testing the utilization of recombinase-directed plant transformation to improve faithful and consistent gene delivery and transference the successful reproduction of an insecticidal protein from chicken eggs in transgenic cornand its benefits to society the current status of risk assessment and examples of incidents that have raised the level of concern about genetically modified plants outside the lab This book also contains several chapters about current methods of transformation involving specific crops such as: cotton wheat alfalfa sorghum rice and more! Genetically Modified Crops: Their Development, Uses, and Risks is an indispensable guidebook for agronomists, plant and molecular geneticists, and students in agronomy, genetics, entomology, horticulture, and plant pathology. This manual is also useful to concerned consumers who wish to know the latest scientific findings on genetically modified crops. Complete with references, figures, and photographs, this book is a must-read to keep up to date with science and technology.Table of ContentsAbout the Editors,, Contributors,, Preface,, Chapter 1. Transformation: A Powerful Tool for Crop Improvement (D. Z. Skinner, S. Muthukrishnan, and G. H. Liang),, Introduction,, Incorporation of Transgenes into Crops,, Methodology of Producing Transgenic Plants,, Confirmation of Putative Transgenic Plants and Transformation Efficiency,, Crop Species Amenable to Transformation,, Current and Future Transgenic Crops,, Food Safety and Risk Analysis,, Chapter 2. Mechanism(s) of Transgene Locus Formation (David A. Somers, Paula M. Olhoft, Irina F. Makarevitch, and Sergei K. Svitashev),, Introduction,, Plant Genetic Engineering Systems,, Transgene Loci,, Mechanisms for Transgene Locus Formation,,Chapter 3. Gene Stacking Through Site-Specific Integration (David W. Ow),, Introduction,, Heterologous Site-Specific Recombination Systems,, Targeting via Cre- lox ,, Targeting via FLP- FRT ,, Expression of Targeted Transgenes,, Prospects for Gene Stacking ,, C31 Site-Specific Recombination System,, Concluding Remarks,, Chapter 4. Transgenics of Plant Hormones and Their Potential Application in Horticultural Crops (Yi Li, Hui Duan, Yan H. Wu, Richard J. McAvoy, Yan Pei, Degang Zhao, John Wurst, Qi Li, and Keming Luo),, Introduction,, Auxins,, Cytokinins,, Gibberellins,, Ethylene,, Abscisic Acid,, Concluding Remarks,, Chapter 5. Avidin: An Egg-Citing Insecticidal Protein in Transgenic Corn (Karl J. Kramer),, Introduction,, Mechanism of Action,, History of Commercialization,, Demonstration of H

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Book SynopsisFace the challenge of change in the global agricultural trade market!This insightful book presents a comprehensive overview of the trade situation facing agriculture in the 21st century. This esteemed collection of the field?s foremost researchers evaluates anticipated changes to the agricultural trade market and the competitiveness of commodities and products resulting from existing and potential international policies. Agricultural Trade Policies in the New Millennium provides an in-depth understanding of multilateral trade negotiations (past, present, and future) and the impact of regionalism on agricultural trade. It also analyzes trade issues specific to individual commodities, such as rice, wheat, and cotton.Agricultural Trade Policies in the New Millennium consolidates essential trade research into a one-of-a-kind reference source for economists, academics, and agriculture professionals. The book provides a detailed overview of current and potential trade situations, divided into three concise sections: key issues influencing trade negotiations from the perspective of developed and developing countries and the environment; commodity trade and trade policy issues concerning competitiveness and the international policy environment for coarse grains, cotton, rice, sugar, and wheat; and general issues related to multilateral and regional trade agreements, including policy tools within the World Trade Organization, anti-dumping actions, regionalism, price volatility, and the macroeconomic effects of trade liberalization. Agricultural Trade Policies in the New Millennium examines: key issues influencing trade negotiations commodity trade and trade policy issues issues and concerns related to multilateral and regional trade negotiations challenges facing trade policy prospects for the agricultural sector in the new millennium With international policy issues like the WTO’s Millennium Round and the Free Trade Area of the Americas (FTAA) in negotiation and a new United States farm bill pending, Agricultural Trade Policies in the New Millennium provides much-needed textbook analysis by expert researchers. This vital book will keep you in touch with current trade negotiations and policy decisions that are certain to hold major implications for the agricultural sector.Table of ContentsAbout the Editors , Contributors , Preface , Chapter 1. Issues and Obstacles for Agricultural Trade Policy in the New Millennium , Issues and Perspectives for Future Trade Agreements , Scope of This Volume , Part I: Key Issues Influencing Agricultural Trade Negotiations , Chapter 2. Progress in Agricultural Trade Negotiations , Introduction , Policy Harmonization and Side Agreements , State Trading Enterprises (STEs) and the WTO , Keeping the Borders Open , The Green Box , R&D and Trade , Multinationals and Vertical Market Structures , Gainers and Losers , Future Directions , Conclusion , Chapter 3. Issues in the WTO Agricultural Negotiations: An Overview , Introduction , Building on the Uruguay Round , The Agenda for the Agricultural Negotiations , Market Access , TRQ Expansion , Curbing Export Subsidies , Domestic Support , Health, Safety, and Environmental Issues , The Timing of the Negotiations , Chapter 4. Obstacles to Progress in Multilateral Agricultural Trade Negotiations: The European Viewpoint , EU Agricultural Policy Prior to the Uruguay Round Negotiations , EU Policy and the Uruguay Round Agreement , EU Perspectives on Future Agricultural Policy , Implications for the Trade Negotiations , Conclusion , Chapter 5. One Perspective on U.S. Policy and Agricultural Progress in World Trade Organization Negotiations , General Obstacles to Progress in Current WTO Negotiations in Agriculture , The Negotiating Position of the United States and Progress in the Current WTO Round , Trade and Agricultural Policies of the United States As Obstacles to Progress in the Current WTO Round , Concluding Remarks , Chapter 6. Agricultural Negotiations in the Cont

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Book SynopsisHave you ever worked with a team that was ready for change, but then failed to follow through? Have you ever wondered why some employees fail to apply what they learn in training to their day-to-day work? Perhaps change blockers are in play. In Overcoming Barriers to Behavior Change, Juanita Coble and Adélka Vendl identify common change blockers and provide strategies for surmounting them.This TD at Work issue explains how fear, laziness, and resignation can keep employees from reaching their potential, even when they want to improve. The authors discuss how provocative coaching—or “playing the devil’s advocate while being on the side of the angels”—can help people get past the feelings that are blocking them from making a positive change.In this issue, you will find: positive and negative aspects of change blockers the six C Steps that promote behavior change stories of organizations that have made change stick strategies for thinking two steps ahead 10 ways to coach provocatively. Table of ContentsWHY CAN'T WE CHANGE? 1 DEALING WITH CHANGE RESISTANCE 4 CREATING PLANS TO OVERCOME BARRIERS 5 THE C STEPS 5 ENCOURAGING STAKEHOLDER BUY-IN 13 CONCLUSION 13 REFERENCES & RESOURCES 14 JOB AIDS Thinking Two Steps Ahead 15 Quick Guide to Implementing the C Steps 16 10 Ways to Coach Provocatively 17

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Book SynopsisA model for social experiential learning focused on choice.Lecturing on its own is ineffective. But what’s the alternative? Combine the best of brain science and learning theory with the power of choice. Deliver meaningful training programs that stimulate your learners, rather than bore them to sleep.Let Them Choose shows you how to get participants out of their seats and into station-based activities catered to distinct learning preferences, interaction types, and technology options. Part experiential, part social, and part emotional, the Cafeteria Learning Style model encourages learners to explore and absorb content at their own speed and direction. It puts learners in the best position to succeed.Supercharge the relevance of your content by encouraging learners to act, problem-solve, and construct their own knowledge. Apply content (the ingredients) to a variety of interchangeable activities (the recipes) that result in learning experiences (the meal) that acknowledge their diversity. Allow them to choose whether to engage with your content through collaboration, competition, movement, or reflection, on their own or with a partner or group.Adult learning experts Shannon McKenzie and Jillian Douglas walk you through designing, facilitating, and measuring a learning experience that’s proven to delight your learners. Watch retention and engagement soar as you use this easily replicable model to give your training program participants the freedom to choose.Table of ContentsPreface: Where It All Began v Introduction xi 1. How We Learn 1 Experiential Learning 2 Emotional Learning 5 Social Learning 6 Learning for Introverts and Extroverts 7 Learning Through Play as Adults 9 Lecturing on Its Own Is Ineffective 10 Constructivist Learning 11 The Missing Piece: Choice 13 Summary 15 2. What Is Cafeteria Learning? 17 A Cafeteria Learning Story 18 Summary 24 3. Getting Buy-in for Cafeteria Learning 25 Benefits to the Learner 25 Benefits to the Organization 27 Benefits to the Learning Professional 28 Can Cafeteria Learning Really Work for Your Organization? 30 Stakeholders Would Never Buy Into This" 31 I Don't Think It Will Work for Learners" 34 Summary 37 4. Writing Cafeteria Learning Objectives 39 Clarify Content 39 Identify the Learning Outcome 41 Identify the Learning Objectives 41 Allow for Choice 43 Summary 44 5. Designing Cafeteria Learning Activities 47 Brainstorm Activities 47 Check Activities Against Learning Experience Categories 49 Select Final Activities 53 Plan and Document Activity Details 55 Prepare Workshop Materials 59 Summary 65 6. The Framework 67 Priming 67 Foundational Content 68 Debriefing 69 Summary 71 7. Facilitating Cafeteria Learning 73 Preparation Prior to the Workshop 73 During the Workshop 76 After the Workshop 78 Summary 78 8. Measuring and Evaluating the Results 81 Create a Measurement Plan 81 Unintended Outcomes 82 Implementing a Measurement Plan 83 Using Baseline Metrics 85 Summary 86 9. Case Studies 87 ASTD Cascadia Chapter 2012 Conference: The Brain Is Not a Bucket" Session 87 The Virginia Garcia Memorial Health Center 90 Wellness at Kimpton Hotels & Restaurants 93 Daimler Trucks North America (DTNA) 95 PeaceHealth 99 10. Tried-and-True Cafeteria Learning Activities 103 References 117 About the Authors 121 Index 123

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Book SynopsisThis collection of papers on financial instability and its impact on macroeconomic performance honours Hyman P. Minsky and his lifelong work. It is based on a conference at Washington University, St. Louis, in 1990 and includes among the authors Benjamin M. Friedman, Charles P. Kindleberger, Jan Kregel and Steven Fazzari. These papers consider Minsky's definitive analysis that yields such a clear and disturbing sequence of financial events: booms, government intervention to prevent debt contraction and new booms that cause a progressive buildup of new debt, eventually leaving the economy much more fragile financially.Table of Contentspart Financial Conditions and Macroeconomic Performance; chapterONE Introduction: Conversations with Hyman Minsky, Steven Fazzari; chapterTWO Minsky on Himself, Dimitri B. Papadimitriou; chapterTHREE Hyman Minsky as Hedgehog: The Power of the Wall Street Paradigm, Gary Dymski, Robert Pollin; chapterFOUR Risks in Our High-Debt Economy: Depression or Inflation?, Benjamin M. Friedman; chapterFIVE Intermediation, Disintermediation, and Direct Trading, Charles P. Kindleberger; chapterSIX Minsky's 'œTwo Price' Theory of Financial Instability and Monetary Policy: Discounting versus Open Market Intervention, Jan A. Kregel; chapterSEVEN From Business Cycles to the Economics of Instability, Piero Ferri; chapterEIGHT Keynesian Theories of Investment and Finance: Neo, Post, and New, Steven Fazzari; chapterNINE Imperfect Information, Corporate Finance, Debt Commitments, and Business Fluctuations, Domenico Delli Gatti, Mauro Gallegati; chapterTEN Minsky's Financial Instability Hypothesis and the Endogeneity of Money, L. Randall Wray;

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Book SynopsisThe future of American banking is in doubt and the industry and the federal insurance fund that helps support it are in turmoil. The ingredients of the turmoil have been simmering in public view since at least the early 1980s when commercial bank loans to lesser developed countries (LDCs) began to default. The difficulties began to boil at the end of the decade when the prospect first arose that the banks' deposit insurer, the Bank Insurance Fund (BIF) that is administered by the Federal Deposit Insurance Corporation (FDIC), might require dollars to resolve bank failure as occurred in the savings and loan debacle. This book frames the major economic and policy issues raised by the banking crisis whose resolution largely determines the future of American banking. It focuses on the current reported condition of the banking industry, concentrating on large banks in particular. A longer-run economic prognosis for the banking industry is presented and the implications of future bank failures for the financial services sector and federal regulatory policy are discussed. Most importantly the book contains suggestions for changes in the nation's deposit-insurance system and accompanying banking laws. These changes would reduce the federal government's deposit insurance liability and would provide banks with potentially profitable opportunities. The study includes a wealth of data on the financial condition of American banks and the system as a whole, some of it not easily obtainable from any other source. The authors are internationally recognized as knowledgeable experts on the state of the American banking system and the options and prospects for US banking reform.Table of ContentschapterOne Framing the Issues; chapterTwo The Banking Industry in Decline; chapterThree Banking In A Long Downward Spiral; chapterFour Déjà Vu All Over Again? The Condition of the Bank Insurance Fund; chapterFive Recapitalizing the Bank Insurance Fund; chapterSix Reducing the Taxpayer's Risk From Deposit Insurance; Chapter 7 Postscript;

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Book SynopsisTaken from a series of conferences, this collection of papers by leading labour experts from the United States and the former Soviet Union examines the profound changes in industrial systems and work organisation currently affecting both societies. The authors focus on the emergence of new labour market institutions, the evolution of managerial philosophy, changes in workers' values and attitudes toward economic security, economic inequality, and the legitimacy of worker participation in management and ownership. Comparison reveals both striking differences and similarities in the transformation of the two systems in the post-industrial age, and helps demystify some simplistic notions about the workings of market systems.Table of ContentsPreface, Introduction: The Transfonnation of Work in Postsocialist and Postindustrial Societies, Part 1: The Emergence of Post-Soviet Labor Relations: Russian Views, Part 2: Postsocialist Marketization and Privatization: Western Views, Part 3: Labor Strategies in a Postindustrial Society, Index

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Book SynopsisThis text sets Russia's current economic transformation in the context of economic and political change, and provides an overview of issues central to the economic reform debate in Russia. It also highlights the human dimension of large-scale economic change through case studies and interviews.Table of ContentsIntroduction, From NEP to Yeltsin, Russian and Western Voices on Radical Economic Reform, April-December 1992, 'The Smooth Reformist Period Has Ended...', New Money New Business, The Anatomy of Privatization: Structure, Pace and Scope, Perspectives from the Work Force, Politics and the Promise of Economic Reform.

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Book SynopsisA case study of a company that exemplified the 80s.Table of ContentsLIST OF TABLES AND FIGURES, PREFACE, ACKNOWLEDGMENTS, Chapter 1: Introduction, PART I. THE GROWTH YEARS, Chapter 2: The Beginning, Chapter 3: The Merger with Phoenix Resources, PART II. THE PERIOD OF DECLINE, Chapter 4: Reacting to Industry Conditions, Chapter 5 : Egypt and the Khalda Concession, PART III. DEATH AND REBIRTH, Chapter 6: Three Exchange Offers, Chapter 7: Bankruptcy, Chapter 8: A Restructured Company, PART IV. FINANCIAL LESSONS, Chapter 9: Interview with a Fund Manager, Chapter 10: Interview with a Stockholder, Chapter 11 : Analyzing the Company with a Bankruptcy Prediction Model, Chapter 12: What Have We Learned?, APPENDICES, Appendix A: Oil and Gas Industry Basics, Appendix B: Oil and Gas Accounting, Appendix C: TEI's Four Divisions, Appendix D: Industry Segments, Appendix E: Sources of Finance to Oil and Gas Companies and TEI, Appendix F: Oil and Gas Regulation, Appendix G: Industry Conditions, Appendix H: Egyptian Oil and Gas Production History, Appendix I: The Khalda Concession Financial Model, Appendix J: Original Khalda Concession Terms, BIBLIOGRAPHY, INDEX, ABOUT THE AUTHOR

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Book SynopsisThailand's dynamic economic development has earned it a reputation as the "Fifth Tiger" (following on the heels of the superperforming "Four Tigers" - South Korea, Taiwan, Singapore and Hong Kong). This is a study of Thailand's development experience since 1955.Table of ContentsChapter 1 Introduction; Chapter 2 Historical Roots of Modern Policy; Chapter 3 Political Instability and Development Disarray: 1945–1957; Chapter 4 Despotic Paternalism and Purposive Development: 1958–1972; Chapter 5 Democracy and Reaction: Orthodoxy in Partial Eclipse, 1973–1979; Chapter 6 Structural Adjustment, Quasi-Democracy, and the Birth of the Fifth Tiger; Chapter 7 The Fifth Tiger at Its Birth;

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Book SynopsisThis volumes presents classic readings on the theory of economic development, from the origins of "development studies" as an academic discipline through its critiques and responses to the present day.Table of ContentsIntroduction: The Oeuvre of Development Studies--An Overview Rajani Kanth PART I: EARLY MAINSTREAM PERSPECTIVES1. An Interpretation of Economic Backwardness H. Myint 2. Some International Aspects of the Problem of Economic Development Ragnar Nurkse3. Economic Development with Unlimited Supplies of Labour W Arthur Lewis 4. The Five Stages-of-Growth--A Summary W W Rostow 5. Reflections on the Concept of "Prerequisites" of Modem Industrialization A. Gerschenkron PART II: EARLY CRITICAL CHALLENGES6. On the Roots of Backwardness P. Baran 7. The Development of Underdevelopment Andre Gunder Frank8. The Origin and Development of Underdevelopment S. Amin 9. The Latin American Periphery in the Global System of Capitalism Raul Prebisch 10. For a Theory of Colonial Modes of Production Jairus Banaji PART III: AFTERTHOUGHTS ON DEVELOPMENT11. The Rise and Decline of Development Economics A. Hirschman12. Development: Which Way Now? Amartya Sen 13. The Misconceptions of "Development Economics" Deepak Lal14. Development, Ecology and Women V Shiva 15. Postscript: Self Determination-Birth of a Notion Rajani Kanth

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Book SynopsisThis is the story of a dedicated group of foreign and Chinese reformers who tried, but failed, to solve China's intractable industrial problems over the three decades prior to 1949. It explores the complex rivalries of Chinese and foreigners against a backdrop of extreme nationalism.Table of ContentsPart 1 The Task Defined, 2 The Movement for Industrial Reform. Conclusion.

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Book SynopsisAn analysis of, and factual details on, the economy, natural resources, populations, foreign economic activity, and radical economic reform in the Russian Far East. Features of the public and private sectors are discussed providing a comprehensive discussion of this area.Table of Contents1. Natural Resources and Population, 2 Economic Development, Economic Reform and the System of Economic Regulation.

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Book SynopsisA reader on American government and the economy. It contains wide-ranging articles by people such as Richard Musgrave, Milton Friedman, James Buchanan, and Alan Greenspan.Table of ContentsIntroduction, 1. BROAD THEORIES, 2. REGULATION OF THE PRIVATE SECTOR, 3. FISCAL AND MONETARY POLICY, 4. POLITICS AND ECONOMIC OUTCOMES, Recent Trends in Economic Outcomes, About the Editor

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Book Synopsis Increase Profitability and Decrease Liability with 5S A criticalyet often overlooked area in the visual workplace is the concept of continuous improvement. In this important work, JIT expert Hiroyuki Hirano introduces his 5S System: Sort, Set In Order, Shine, Standardize, and Sustain. These steps are designed to improve efficiency, strengthen maintenance, and provide continuous improvement in all facets of a company’s operations. Addressing the skepticism of executives who deride the 5S System for its simplicity, the author, revered for his no-nonsense approach, warns of disastrous consequences for companies that fail to recognize its value; if they cannot successfully implement 5S, there is little hope of integrating large-scale changes such as JIT or re-engineering. Presented in a thorough, detailed style, 5 Pillars of the Visual Workplace explains why the 5S's are so important, as well as the nuts- and-bolts of 5S implementation. Filled with numerous case studies, hundreds of graphic illustrations, and training materials, including over forty 5S user forms, this volume is a must-have guide for organizations seeking to thrive. To introduce the 5S system and sell its use to executives as well as workers, consider purchasing— 5S System: An Introduction DVD Catalog no. PP5934, Adhering to the principle of efficiency that defines this revolutionary and proven system, this video succinctly explains what is involved, who should participate, and what it will take to get started.Trade Review"5 Pillars of the Visual Workplaceis both a groundbreaking book on continuous improvement and a handy guide to the details of creating a superior workplace. Diligently applied, the 5S's will decrease expenses and boost productivity." — Jeff Olson, Editor, Soundview Executive Book Summaries June, 2004 “… an excellent book for beginning polymer chemistry courses. Designed for an undergraduate audience, it is a very clear treatment of large molecule science. Polymer naming is discussed immediately, and there is an appropriate appendix to clarify the many acronyms used in discussing polymers. … Each chapter has exercises to help with understanding and a group of suggested supplemental readings for more in-depth information. Summing up: Highly recommended. Lower- and upper-division; graduate students; two year technical program students.” — M. P. Hanson, emeritus, Augustana College, SD, in Choice, Vol. 44, No. 10, June 2007Table of ContentsWhy Are the 5S's Necessary? Foundation for Corporate Survival Overview of the 5S's Introducing the 5S's into the Workplace The First Pillar: Organization The Second Pillar: Orderliness Visual Organization and Visual Orderliness The Red-Tag Strategy The Signboard Strategy The Third Pillar: Cleanliness The Fourth Pillar: Standardized Cleanup The Fifth Pillar: Discipline Case Studies: Reports from Four 5S Campaigns

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Book Synopsis20 Keys has helped many manufacturing companies integrate the top manufacturing improvement methods into a coordinated system for drastic and continual improvement in involvement, quality, and productivity. This program provides the strategies necessary to achieve ambitious goals through a five-level scoring system.The revised edition is improved with upgraded criteria for the five-level scoring system to guide your company to world-class status. New material and updated layout make implementation even easier. Two valuable case studies demonstrate effective use by both a Japanese company and an American manufacturer.Trade Review"This is the first work I have read that sets a structure and framework for organizations to follow if they wish to revolutionize the workplace. Kobayashi has removed the mystery of how to accomplish major improvement in a business. His insight is true genius!"--John Sutter, VP of Manufacturing, National Rubber Company, Inc. June 2004"An extraordinarily powerful book...pulls together all the strands of world class manufacturing into a package which is readily understandable at all levels of an organization. By using simple drawings Kobayashi truly demonstrates that 'every picture speaks a thousand words' and in the process produces a methodology which ensures that everyone will work together for the common good. Not only does it inspire; it also shows how to achieve."--Peter D. Wickens, Centre for Achievement in Manuf. Mgmt, U. of Sunderland, June 2004Table of ContentsPublisher's Message, Preface, Introduction, Key 1: Cleaning and Organizing, Key 2: Rationalizing the System/Management of Objectives, Key 3: Improvement Team Activities, Key 4: Reducing Inventory (Shortening Lead Times), Key 5: Quick Changeover Technology, Key 6: Manufacturing Value Analysis (Methods Improvement), Key 7: Zero Monitor Manufacturing, Key 8: Coupled Manufacturing, Key 9: Maintaining Equipment, Key 10: Time Control and Commitment, Key 11: Quality Assurance System, Key 12: Developing Your Suppliers, Key 13: Eliminating Waste (Treasure Map), Key 14: Empowering Workers to Make Improvements, Key 15: Skill Versatility and Cross-Training, Key 16: Production Scheduling, Key 17: Efficiency Control, Key 18: Using Microprocessors, Key 19: Conserving Energy and Materials, Key 20: Leading Technology and Site Technology, Postscript: Implementing the 20 Keys, Appendixes, About the Author, Index

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Book SynopsisHiroyuki Hirano’s five pillars of the visual workplace: sort, set in order, shine, standardize and sustain are the most fundamental and often overlooked aspects in continuous improvement initiatives. Together, these concepts form the framework of the 5S System, a set of principles whose simplicity often betrays its powerful impact on the workplace.So much of the 5S System seems like common sense, that it is astonishing how often such seemingly simple practices are absent in manufacturing operations. That is why Productivity Press is proud to bring you 5S for Operators: 5 Pillars of the Visual Workplace, a hands-on book that explains the principles, rationale and implementation details of the 5S System.Easy-to-read and apply, each section of the text is loaded with questions, outlines, summaries, diagrams and illustrations. Most importantly, 5S for Operators provides the foundational knowledge that is essential for implementing not just the 5S System, but overall manufacturing improvements like shorter equipment changeovers, just-in-time inventory, total quality management and total productive maintenance. Since its publication in 1996, 5S for Operators has been and continues to be hugely popular, consistently ranking among Productivity's list of top-sellers, and its popularity is not hard to understand. 5S has proven its worth in one company after another, consistently reducing waste, guaranteeing product quality, ensuring safety and increasing the bottom line. With 5S for Operators, the 5S System can have the same profound effect on your operations. To introduce the 5S system and sell its use to executives as well as workers, consider purchasing: 5S System: An Introduction DVD (Catalog no. PP5934) Adhering to the principle of efficiency that defines this revolutionary and proven system, this video succinctly explains what is involved, who should participate, and what it will take to get started.Trade Review"I recommend this book to every supervisor who wants a commonsense, inexpensive method for improving quality, productivity, and morale within their department." Jaymie Randel, Training Coordinator, Douglas and Lomason Co. 06/01/04 This book should be read and studied by all shopfloor managers, supervisors, leaders, and associates looking for a direction to success." Steven Warywoda, Plant Manager, Douglas & Lomason Co. 06/01/04Table of Contents1. Getting Started: Chapter Overview, Purpose of this Book, What the Book is Based On, Two Ways to Use this Book, How to Get the Most Out of Your Reading , Overview of the Contents, 2. Introduction and Overview Chapter Overview, Introduction to the Five Pillars of 5S, Description of the Five Pillars, Common Types of Resistance to 5S Implementation, Benefits of 5S Implementation, 3. The First Pillar: Sort Chapter Overview, Explanation of the First Pillar: Sort, How to Sort, Steps in Red-Tagging, Accumulation of Unneeded Items, Red-Tagging Suggestions and Reminders, In Conclusion

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Book SynopsisThe benefits of advanced manufacturing methods can't be realized until they're practiced consistently and proficiently by your entire workforce. Here's a simple, low-cost way to get everyone on board quickly. This small book presents the basic methodology of TPM and focuses on hands-on activities for shopfloor teams to maximize equipment effectiveness. Feedback from our customers indicates that this book has been used primarily by shopfloor supervisors to lead operator teams in implementing TPM programs. For the most cost effective on-site education, every supervisor and team leader in your operation should read this book. TPM for Supervisors offers an overview of the basic features of TPM as well as the implementation process in an easy-to-follow presentation. It focuses on the important role of supervisors in maximizing equipment effectiveness. For the most cost-effective on-site education, every supervisor in your operation should read this book. It presents the basic methodology of TPM in clear, accessible language and will help supervisors implement TPM improvement activities on the shop floor. It's the best way to ensure a companywide understanding of TPM.Table of Contents Causes of breakdowns and defects What is total productive maintenance? Characteristics and goals of TPM Eliminating equipment losses Autonomous maintenance activities in production Companywide cooperation in TPM

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Book SynopsisIn Keeping Score, the author contends that metrics must be all-encompassing. They must focus not just on the present, but need to consider the past and future. They also must consider the needs of all participants, including customers, shareholders, and employees. Still one must know exactly what to measure, as measuring everything can be more damaging than measuring nothing. Taking a balanced Baldrige approach, this book shows how to evaluate current approaches to measurement and pinpoint false measurements. It covers the selection of financial metrics, ways to measure employee and customer satisfaction, and methods to track performance and measure quality.Table of ContentsAcknowl edgments Introduction -- PART 1: EVALUATING YOUR MEASUREMENT SYSTEM -- 1 Measurement: The Key to World-Class Performance -- 2 Problems with Most Measurement System -- 3 EvaluatIng Your Existing Measurement System -- PART II: SELECTING THE RIGHT METRICS -- 4 KeepIng Score In World-Class Organizations -- 5 Measuring Financial Performance -- 6 MeasurIng Customer Satisfaction and Value -- 7 MeasurIng Product/Service Quality -- 8 MeasurIng Processes and Operational Performance -- 9 Measuring Supplier Performance -- 10 Measuring Employee Satisfaction -- PART III: REDESIGNING YOUR MEASUREMENT SYSTEM -- 11 how to Design Your Own Measurement System -- 12 Linking Measures to Strategy and Key Success Factors -- 13 Reporting and Analyzing Performance Data -- 14 linking Measures, Goals, and Plans -- Bibi lography -- Index.

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Book SynopsisFor decades, the manufacturing industry has employed the Toyota Production System — the most powerful production method in the world — to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compelling vision to become The Quality Leader and to fulfill that vision, adopted the Toyota Production System as its management method.Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience takes you on the journey of of Virginia Mason Medical Center's pursuit of the perfect patient experience through the application of lean principles, tools, and methodology. Over the last several years Virginia Mason has become internationally known for its journey towards perfection by applying the Toyota Production System to healthcare. The book takes readers step by step through Virginia Mason's journey as it seeks to provide perfection to its customer – the patient. This book shows you how you use this system to transform your own organization.Trade ReviewIf you work in the health and medical care field and you believe you and your institution are as good as it is possible to be, you should read this book. It will reset your standards and show you how to produce more value for your patients at a lower cost. This is a front line story, not a pie in the sky theory or project of the month. It is a story about real people dedicated to the pursuit of habitual excellence. —Paul O’Neill, 72nd Secretary of the U.S. Treasury & former Chairman and CEO of Alcoa A comprehensive and insightful book that chronicles an arduous journey to achieve an exceptional patient-centered culture using a management system only now recognized as relevant to health care. This is a story of how Virginia Mason became the benchmark against which other health care systems must judge themselves, and a beacon in a field that has resisted change for far too long. —David M. Lawrence, MD, MPH, Chairman and CEO (retired), Kaiser Foundation Health Plan and Hospitals, Inc. The challenges to our U.S. health care system have never been greater. We are challenged by the high cost of care and less than optimal quality and safety. Virginia Mason Medical Center has been on a ten year journey to demonstrate just what is possible and the results have been profound. What is equally amazing, and must reading for health care leaders, is the story of their journey. It is possible to improve quality and safety while simultaneously reducing cost! —John Kitzhaber, MD, Governor of Oregon 1995-2003 U.S. health care is replete with stories of failed attempts to improve quality and control soaring costs, only to succumb to perverse incentives, infighting and an entrenched status quo. Virginia Mason offers a different path forward, by showing what happens when all of health care’s stakeholders — doctors, employers, insurers — align themselves behind pursuing the best care for the patient. It’s a potential model precisely because its leadership medical staff had to overcome the same challenges that affect hospitals and clinicians across the country today. —Vanessa Fuhrmans, The Wall Street Journal Congratulations to the Virginia Mason team for being another great example of committing to a compelling vision and to continuous quality improvement … . Thank You! —Alan Mulally, former President and CEO, Boeing Commercial Airplanes; current President and CEO, Ford Motor Company Health care transformation is a process not an event. This book richly describes this process at Virginia Mason — not just the principles but all the challenges along the way and how they were overcome. It is a textured account of an ongoing journey and as such is an invaluable aid to anyone serious about transforming their own organization. —Richard Bohmer, MBChB, MPH Professor of Management Practice, Harvard Business School This is the story of a journey. It’s a journey that began almost a decade ago, that continues today, and that will likely continue for the foreseeable future. Through a number of powerful case studies, this book illustrates how Virginia Mason Medical Center has steadily improved the safety, quality, and efficiency of its patient care — one process at a time. But more importantly, it is a study in leadership and cultural transformation in one of our nation’s most important industries — health care. That transformation has made patient-centered care much more than a slogan at Virginia Mason; it has become a way of doing business, each and every day. The beneficiaries of that transformation, first and foremost, are the patients Virginia Mason serves. But of equal importance is the new-found sense of accomplishment and satisfaction that these changes have engendered among the Medical Center’s physicians, management team and employees. This book is inspiring must reading for anyone who leads, or aspires to lead, any health care organization. — William F. Jessee, MD, FACMPE, President and CEO, Medical Group Management Association If you want to understand what health care can become, you need to know about Virginia Mason Medical Center. This book gives you the complete story. It is essential reading. —David Cutler, former Senior Health Care Advisor, Obama Presidential Campaign An inspiring tale of leadership, discipline, and persistence by an organization committed to excellence in patient care. VMMC has redefined patient-centeredness as the core of process change. By so doing, not only has it transformed its culture and dramatically improved outcomes, it has set new standards for quality and efficiency. Must reading for all health care leaders who are serious about quality. —Lucian L. Leape, MD, Harvard School of Public Health This remarkable story of Virginia Mason's journey to Lean offers hope that America can achieve the high-quality, affordable care we all deserve. —Ceci Connolly, Freelance Writer How does a hospital change the very culture of medicine? By abandoning the philosophy that says This is the way we’ve always done it! That’s the essence of the amazing story of true change told by Charles Kenney in Transforming Healthcare: Virginia Mason Medical Center’s Pursuit of the Perfect Patient Experience. But hold on: This is not a cold chronicle of good people moving deck chairs around on the deck of the Titanic. This is genuine course-changing, history-changing work born of steely determination to stop hurting patients by finding ways of practicing medicine that tradition never taught.How does one transform to an idyllic hospital where errors never hurt patients and people are happy? By breaking the molds and infusing a common vision and by starting down the path Dr. Gary Kaplan and Virginia Mason were courageous enough to blaze ten years ago - when no one else was even peeking outside the box.If you intend to keep your patients safe - if you intend to improve the working environment, the bottom line, and the camaraderie of your hospital - you cannot ignore this story! This book isn’t about Lean, Toyota, or any single methodology as much as it’s about a refusal to maintain the terrible status quo documented by the Institute of Medicine in 1999. This book is the foundational element of understanding what it takes to really change a moribund culture. —John J. Nance, author, Why Hospitals Should Fly Virginia Mason Medical Center is widely recognized as the pioneer in applying the disciplines of the Toyota Production Systems to improve the delivery of health care. Now, with the publication of Transforming Health Care, we have a first-hand account of what they did and what they learned: the steps they took to make the concept of Team Medicine a reality; the struggles and successes in moving from physician-centric to patient-centered care; and the projects they have undertaken to redesign clinical pathways to eliminate waste and error, reduce scientific uncertainty, and promote patient preferences. An easy read, but also an in-depth account of Virginia Mason’s effort to transform itself. This book is a must for students of organizational behavior as well as for those who aspire to improve health care. —John E. Wennberg, MD, MPH, Peggy Y. Thomson Professor Emeritus (Chair) in the Evaluative Clinical Sciences & Founder and Director Emeritus, The Dartmouth Institute for Health Policy and Clinical Practice If you work in the health and medical care field and you believe you and your institution are as good as it is possible to be, you should read this book. It will reset your standards and show you how to produce more value for your patients at a lower cost. This is a front line story, not a pie in the sky theory or project of the month. It is a story about real people dedicated to the pursuit of habitual excellence. —Paul O’Neill, 72nd Secretary of the U.S. Treasury & former Chairman and CEO of Alcoa A comprehensive and insightful book that chronicles an arduous journey to achieve an exceptional patient-centered culture using a management system only now recognized as relevant to health care. This is a story of how Virginia Mason became the benchmark against which other health care systems must judge themselves, and a beacon in a field that has resisted change for far too long. —David M. Lawrence, MD, MPH, Chairman and CEO (retired), Kaiser Foundation Health Plan and Hospitals, Inc. The challenges to our U.S. health care system have never been greater. We are challenged by the high cost of care and less than optimal quality and safety. Virginia Mason Medical Center has been on a ten year journey to demonstrate just what is possible and the results have been profound. What is equally amazing, and must reading for health care leaders, is the story of their journey. It is possible to improve quality and safety while simultaneously reducing cost! —John Kitzhaber, MD, Governor of Oregon 1995-2003 U.S. health care is replete with stories of failed attempts to improve quality and control soaring costs, only to succumb to perverse incentives, infighting and an entrenched status quo. Virginia Mason offers a different path forward, by showing what happens when all of health care’s stakeholders — doctors, employers, insurers — align themselves behind pursuing the best care for the patient. It’s a potential model precisely because its leadership medical staff had to overcome the same challenges that affect hospitals and clinicians across the country today. —Vanessa Fuhrmans, The Wall Street Journal Congratulations to the Virginia Mason team for being another great example of committing to a compelling vision and to continuous quality improvement … . Thank You! —Alan Mulally, former President and CEO, Boeing Commercial Airplanes; current President and CEO, Ford Motor Company Health care transformation is a process not an event. This book richly describes this process at Virginia Mason — not just the principles but all the challenges along the way and how they were overcome. It is a textured account of an ongoing journey and as such is an invaluable aid to anyone serious about transforming their own organization. —Richard Bohmer, MBChB, MPH Professor of Management Practice, Harvard Business School This is the story of a journey. It’s a journey that began almost a decade ago, that continues today, and that will likely continue for the foreseeable future. Through a number of powerful case studies, this book illustrates how Virginia Mason Medical Center has steadily improved the safety, quality, and efficiency of its patient care — one process at a time. But more importantly, it is a study in leadership and cultural transformation in one of our nation’s most important industries — health care. That transformation has made patient-centered care much more than a slogan at Virginia Mason; it has become a way of doing business, each and every day. The beneficiaries of that transformation, first and foremost, are the patients Virginia Mason serves. But of equal importance is the new-found sense of accomplishment and satisfaction that these changes have engendered among the Medical Center’s physicians, management team and employees. This book is inspiring must reading for anyone who leads, or aspires to lead, any health care organization. — William F. Jessee, MD, FACMPE, President and CEO, Medical Group Management Association If you want to understand what health care can become, you need to know about Virginia Mason Medical Center. This book gives you the complete story. It is essential reading. —David Cutler, former Senior Health Care Advisor, Obama Presidential Campaign An inspiring tale of leadership, discipline, and persistence by an organization committed to excellence in patient care. VMMC has redefined patient-centeredness as the core of process change. By so doing, not only has it transformed its culture and dramatically improved outcomes, it has set new standards for quality and efficiency. Must reading for all health care leaders who are serious about quality. —Lucian L. Leape, MD, Harvard School of Public Health This remarkable story of Virginia Mason's journey to Lean offers hope that America can achieve the high-quality, affordable care we all deserve. —Ceci Connolly, Freelance Writer How does a hospital change the very culture of medicine? By abandoning the philosophy that says This is the way we’ve always done it! That’s the essence of the amazing story of true change told by Charles Kenney in Transforming Healthcare: Virginia Mason Medical Center’s Pursuit of the Perfect Patient Experience. But hold on: This is not a cold chronicle of good people moving deck chairs around on the deck of the Titanic. This is genuine course-changing, history-changing work born of steely determination to stop hurting patients by finding ways of practicing medicine that tradition never taught.How does one transform to an idyllic hospital where errors never hurt patients and people are happy? By breaking the molds and infusing a common vision and by starting down the path Dr. Gary Kaplan and Virginia Mason were courageous enough to blaze ten years ago - when no one else was even peeking outside the box.If you intend to keep your patients safe - if you intend to improve the working environment, the bottom line, and the camaraderie of your hospital - you cannot ignore this story! This book isn’t about Lean, Toyota, or any single methodology as much as it’s about a refusal to maintain the terrible status quo documented by the Institute of Medicine in 1999. This book is the foundational element of understanding what it takes to really change a moribund culture. —John J. Nance, author, Why Hospitals Should Fly Virginia Mason Medical Center is widely recognized as the pioneer in applying the disciplines of the Toyota Production Systems to improve the delivery of health care. Now, with the publication of Transforming Health Care, we have a first-hand account of what they did and what they learned: the steps they took to make the concept of Team Medicine a reality; the struggles and successes in moving from physician-centric to patient-centered care; and the projects they have undertaken to redesign clinical pathways to eliminate waste and error, reduce scientific uncertainty, and promote patient preferences. An easy read, but also an in-depth account of Virginia Mason’s effort to transform itself. This book is a must for students of organizational behavior as well as for those who aspire to improve health care. —John E. Wennberg, MD, MPH, Peggy Y. Thomson Professor Emeritus (Chair) in the Evaluative Clinical Sciences & Founder and Director Emeritus, The Dartmouth Institute for Health Policy and Clinical Practice Table of ContentsThe Blue Yarn. Safety Crusade. Ambulatory Care Breakthrough. Transforming Procedural Care. Transforming Inpatient Care. Better, Faster, More Affordable. Management Method. The Journey Continues.

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Book SynopsisDemonstrates How To Perform FMEAs Step-by-StepOriginally designed to address safety concerns, Failure Mode and Effect Analysis (FMEA) is now used throughout the industry to prevent a wide range of process and product problems. Useful in both product design and manufacturing, FMEA can identify improvements early when product and process changes are relatively easy and inexpensive to make. Updated to include changes reflected in ISO/TX-16949:2002 standards and 2008 AIAG guidelines, The Basics of FMEA, Second Edition continues to provide the expert advice needed to help shorten the learning curve for FMEA teams to conduct effective and efficient FMEAs, even if it is their very first one. Includes Ready-to-Use Worksheet TemplatesUsing a manufacturing case study, readers learn step-by-step how to use FMEAs to assess, evaluate, and prioritize areas of risk, and then to implement the actions needed to reduce risks to an acceptable level. It shows the steps needed to ferret out potential problems and prevent making inferior products that could endanger public and worker safety and compromise profits as well as the future of all stakeholders. Although engineers have typically analyzed processes and products for potential failures, the FMEA process standardizes the approach and establishes a common language that nontechnical as well as technical employees can use at all levels. Unlike other improvement tools, FMEA does not require complicated statistics. However, they require a full commitment to quality and a willingness to take a team approach that involves all stakeholders.Table of ContentsWhat Is an FMEA? What Is the Purpose of an FMEA? ISO 9000, ISO/TS 16949, and FMEAs. The FMEA Process. The FMEA Team. FMEA Boundaries of Freedom. Product/Design versus Process FMEAs. Ten Steps for an FMEA. FMEA Case Study. When and Where to Use FMEAs. Appendices. FMEA Glossary of Terms.

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Book SynopsisThe Practical Guide to Patternmaking for Fashion Design: Juniors, Misses, and Women offers an in-depth look into the techniques and theories of pattern drafting for womens garments. Covering a wide variety of styles, textiles and sizes, this book is useful for pattern courses ranging from introductory to advanced. It provides a sound introduction to the concepts and processes of patternmaking, as well as a more advanced analysis of style and design. The book offers helpful techniques on taking measurements and adjusting the fits of garments for all body sizes, patterns and types of fabrics.Table of Contents* Introduction to Patternmaking * Taking Measurements, Body Forms, Live Models * The Basic Sloper Set * Draping the Basic Sloper Two-dart Bodice and Two-dart Skirt * Dart Manipulation for Bodices, Sleeves, Skirts and Pants * Collar/Neckline Theory and Development * Sleeve Theory and Development * Dart Equivalents as Stylelines, Gathers, Pleats and Release Tucks * Added Fullness/Flares and Added Ease * The Torso Sloper and Its Uses * The Jacket Sloper and Its Uses * The Coat Sloper and Its Uses * The Dartless Jean Sloper and Its Uses * Special Body Forms, Live Models, Contoured Styles * Patterns for Fabric Used on the Bias Grainline, Draping and Drafting * Patterns for Fabrics that Stretch * Patterns for Fabrics that Shrink * Linings * Knock-off Pattern Techniques * Production Pattern Techniques TEXT FEATURES * Measurement guide for junior's, misses' and women's sizes * Size charts

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Book SynopsisThe Practical Guide to Patternmaking for Fashion Designers: Menswear offers patternmaking techniques for a variety of garment styles and includes information on sizing, lining and a variety of fabrics. Covering everything from casual to tailored designs, it can serve both as an introduction to the pattern-drafting skills necessary for menswear and as a more in-depth treatment of patternmaking techniques. The guide covers the patternmaking process for an array of menswear garments, as well as the accompanying theories and concepts.Table of Contents* Introduction to Patternmaking * Taking Measurements, Body Forms, Live Models * Drafting the Basic Sloper Set * Shirts * Vests * Pants * Jackets and Coats * Linings TEXT FEATURES * Pattern charts for a range of sizes * Size conversion charts * Specification sheets * Learning Activities

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Book SynopsisPrior to the 1970s-1980s, fashion marketing focused heavily (and perhaps solely) on women's fashions. Today, fashion marketing influences all products and the manner of style consumers use products. How products are marketed, when products are marketed, the evolution of products into different sizes, shapes, color, and uses are all influenced by fashion marketers. Fashion marketing is taken to different levels from branding a person (e.g., Ralph Lauren, the person), line of products (e.g., Lexus luxury cars) to a single product (e.g., Coach handbag). This much needed text will provide information regarding the introduction, making and machine the industry calls Fashion Marketing. Features: -- Addresses how branding and imaging of fashion, once used for a product or product line, is now used for the company spokesperson, owner, or representative -- Looks at the industry through a global perspective -- Case Studies including company logo and discussion of the company's impact on fashion marketing -- Online links throughout the chapter for students and instructors to investigate fashion marketing around the U.S. and world -- End of chapter elements include: summary, list of key terms, 3-4 assignments, discussion questions, study questions, and references -- Appendix includes glossary, bibliography and references (both for citations within text and for further study), index for subject and company -- Instructor's Guide includes exams with answers -- PowerPoint(r) Presentation provides outlines and ideas for lectures; compatible with PC and Mac platformsTrade ReviewAs far as I can see this book is the most practical introduction to fashion marketing. Besides the fact that it covers a broad variety of topics, all informations are up-to-date and the Terms/Questions sections at the end of each chapter are able to generate a deeper interest and understanding by students. -- Alexander Bretz, Mediadesign Fachhochschule - University of Applied Sciences, GermanyTable of ContentsThe Impact of Fashion Branding and Image Fashion Marketing The Buying Season: Marketing Fashions to Retailers Targeting the fashion consumer Cross Channel Shopping Crossing Product Boundaries Fashion and Entertainment Counterfeit merchandise, Ethics and Enforcement of the Law Marketing Fashions Globally

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Book SynopsisPolicy makers in the developing world are grappling with new dilemmas created by openness to trade and capital flows. What role, if any, remains for the state in promoting industrialization? Does openness worsen inequality, and if so, what can be done about it? What is the best way to handle turbulence from the world economy, especially the fickleness of international capital flows? In The New Global Economy and Developing Countries Dani Rodrik argues that successful integration into the world economy requires a complementary set of policies and institutions at home. Policy makers must reinforce their external strategy of liberalization with an internal strategy that gives the state substantial responsibility in building physical and human capital and mediating social conflicts.Trade ReviewRodrik questions the value to developing countries of increasing economic integration, of ever-expanding trade and capital flows. Openness is not essential to economic growth, he argues. It's likely to widen inequality within countries. And, as recent events demonstrate, it leaves developing nations vulnerable to debilitating financial shocks... It's a seductive argument, and it's right in many particulars. Washington Post Dani Rodrik argues that developing nations should not sign globalizing international agreements without participation and agreement by broad social groups within their countries, and says there should be solid evidence-not ideological incantations-to demonstrate that accepting external economic disciplines will actually be good for a country. -- William Pfaff International Herald Tribune Highly informative, thought-provoking, and entertaining. Indeed, it is a must for anybody, policy-maker or theorist, who aspires to think about the economic effects of globalization. -- Christopher Tsoukis Journal of Development Studies

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Book SynopsisEcological Management of Mining: Achieving Environmental Compliance is a study and comparison - global in scope - of current practices used by mining firms striving for ecological management. The author takes an integrated and interdisciplinary approach in addressing, analyzing and working towards solutions regarding the complex challenges posed by managing the environmental impacts of mining. The issues addressed range from the ecotoxicological effects of metal residues to the land use effects of mining and from socioeconomic impacts to environmental regulation. The goal of this book is to assist mining companies throughout the world to achieve environmental compliance and improve competitiveness in the context of growing environmental regulation and technological innovation. It is an essential book for the wide variety of professionals working on issues in mining. Like the book and the research itself, the audience is integrated and interdisciplinary including engineers, planners, ecologists, policy makers and economists.FeaturesTable of Contentsis a study and comparison - global in scope - of current practices used by mining firms striving for ecological management. The author takes an integrated and interdisciplinary approach in addressing, analyzing and working towards solutions regarding the complex challenges posed by managing the environmental impacts of mining. The issues addressed range from the ecotoxicological effects of metal residues to the land use effects of mining and from socioeconomic impacts to environmental regulation. The goal of this book is to assist mining companies throughout the world to achieve environmental compliance and improve competitiveness in the context of growing environmental regulation and technological innovation. It is an essential book for the wide variety of professionals working on issues in mining. The book and the research itself are integrated and interdisciplinary.

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