Business, Finance & Law Books
Kogan Page DataDriven Talent Management
Book SynopsisKristin Saling is Director at the Innovation Cell for the United States Army Human Resources Command where she enables the command to capitalize on the latest HR business practices and technologies. Prior to this, she was Deputy Director of People Analytics for the Assistant Secretary of the Army for Manpower and Reserve Affairs (ASA (M&RA)) and Chief Analytics Officer for the Army Talent Management Task Force. She is based in Orlando, Florida.
£30.39
John Wiley & Sons Inc ChatGPT For Dummies
Book SynopsisTable of ContentsIntroduction 1 About This Book 1 Foolish Assumptions 2 Icons Used in This Book 3 Beyond the Book 3 Where to Go from Here 3 Chapter 1: Introducing ChatGPT 5 Setting Up an Account 6 Comparing ChatGPT, Search Engines, and Analytics 7 Understanding What ChatGPT Is and Isn’t 9 Unwrapping ChatGPT fears 10 Competing with ChatGPT for your job 12 Redefining the Chatbot with ChatGPT and ChatGPT Plus 14 Comparing the two versions 16 Sampling its many uses 16 Discovering other forms of GPT 18 Grabbing Headlines and Disrupting Businesses 20 Grokking that ChatGPT is a harbinger of exponential change 20 Weighing the initial effect on existing businesses and industries 21 Bracing for future upheaval 22 Breaking the spell of heartless machine overlords 23 Opening the Door for Bigger AI Products 24 Categorizing types of Generative AI 24 Understanding ChatGPT’s creator, OpenAI 25 Chapter 2: Discovering How ChatGPT Works 27 What’s Different About ChatGPT 27 Peeking at the ChatGPT Architecture 29 Discovering the supercomputer and GPUs underneath 29 Considering the importance of transformers 31 Setting the stage: training the model 32 Grasping the importance of the dialogue format 34 Pondering ChatGPT’s limitations 34 Increasing the Number of Versions and Integrations 37 Glimpsing ChatGPT in Microsoft add-ins 40 Mainstreaming ChatGPT via the power of an API 41 Checking out early ChatGPT API adopters 42 Expanding the field of extensions 43 Building New Businesses Based on ChatGPT 44 Chapter 3: Writing Prompts for ChatGPT 47 Prompting Basics 48 Starting a chat 50 Reviewing your chat history and more 52 Understanding Prompt Engineering 54 Circumventing Token Limits and User History Storage Issues 55 Thinking in Threads 57 Chaining Prompts and Other Tips and Strategies 58 Chapter 4: Understanding GPT Models in ChatGPT 61 Summarizing Model Progress 61 Comparing GPT-4 to Earlier ChatGPT Models 62 Choosing ChatGPT Models 64 Learning about GPT-4 Advancements 67 Adjusting to GPT-4’s Limitations 68 Chapter 5: Warnings, Ethics, and Responsible AI 71 Making Responsible AI 71 Troubling developments 72 Protecting humans from humans using AI 74 Understanding the good, the bad, and the ugly 75 Heeding OpenAI Warnings 75 Considering Copyright and IP Protections 77 Searching for Predictability 78 Reaching for reliability 78 Hallucinating versus accuracy 79 Humanizing the machine 81 Mitigating Risks and Liability 83 Chapter 6: Probing Professional and Other Uses for ChatGPT 87 Finding ChatGPT Embedded in Software 88 Locating ChatGPT in business software 88 Integrating with everything, everywhere, all at once 93 Zooming in on ChatGPT in virtual meetings 95 Letting ChatGPT summarize and translate 96 Searching for ChatGPT in other applications 97 Seeing ChatGPT in AR, VR, and the Metaverse 99 Discovering ChatGPT in search engines 101 Coding with ChatGPT and Copilot X 103 Learning Where to Use ChatGPT for Marketing 105 Retrieving Smart Answers for HR 106 Harnessing ChatGPT in Legal 106 Storytelling in Journalism 108 Consulting ChatGPT in Healthcare 109 Cashing In on ChatGPT in Finance 110 Chapter 7: Working with ChatGPT in Education 111 Flipping Critical Thinking to a New Learning Model 112 Leveraging ChatGPT to Aid Overworked Educators 115 Changing How Subjects Are Taught 117 Banning ChatGPT Stifles Education 120 Chapter 8: Using ChatGPT in Daily Life 121 Dying Keywords 121 Moving from Information Search to Knowledge Assistants 123 Living with Misinformation and Manipulation 126 Narrowing Options 127 Chapter 9: Recognizing the Ways ChatGPT and Generative AI Will Change the World 129 Understanding What Is and Isn’t of Real Concern 130 Measuring the Good and Bad in ChatGPT 130 Weighing Job Threats and Other ChatGPT Liabilities 131 Sampling the Disruptions Ahead 132 Chapter 10: Ten Other Generative AI Tools to Try 135 DALL-E and DALL-E 2 136 DeepL Write and DeepL Translator 138 Cedille 139 Notion AI 141 YouChat 142 ChatSonic 143 Poe 144 Jasper 146 Durable 146 God Mode 148 Index 151
£15.19
Kogan Page The Business of Metaverse
Book SynopsisDavid Palmer is a digital visionary and global platform innovator based in London, UK. He has been listed by Metaverse Insider as one of the top 30 metaverse leaders to follow and by Benzinga as one of the 30 People To Watch In Web3. He is the Business Lead for Blockchain Technology at Vodafone and the co-founder and Chief Product Officer of their new Digital Asset Broker (DAB) platform. Prior to Vodafone, Palmer held roles at Accenture and Deloitte.
£20.89
Bloomsbury Publishing PLC EU Civil Service Law
Book SynopsisSince reading [the book], I have been enthusiastic and impressed by it It will undoubtedly be of great use to all staff employed by the EU institutions and agencies interested in knowing their rights and obligations in EU Civil Service Law, as well as to interested practitioners for finding their way into this thrilling area of EU law. Jan Inghelram, Director, Legal Adviser on Administrative Matters of the Court of Justice of the European Union (from the Foreword to the book)This practical commentary interprets EU Staff Regulations on the basis of a rich set of judgments handed down by the EU courts over more than 70 years, complemented by insightful case studies on recent landmark decisions.In addition to presenting key aspects of employment law applicable to officials and other agents of the EU institutions, the book considers future legal developments. Several important areas of Union law meet in the practice of civil service matters: fun
£135.00
Penguin Random House Group The Great Mental Models Volume 4
Book Synopsis
£26.25
John Wiley & Sons Inc Theres No Such Thing as Crypto Crime
Book Synopsis
£21.59
MIT Press Order Without Design
Book Synopsis
£29.70
Harvard Business Review Press Power to the Middle: Why Managers Hold the Keys
Book SynopsisIf you're thinking of cutting your midlevel managers in the new world of work, think again."Middle manager." The term evokes a bygone industrial era in which managers functioned like cogs in a vast bureaucratic machine. In recent decades, midlevel managers became a favorite target for the chopping block—underappreciated, often considered a superfluous layer of the organization.Not only does this outdated perspective need to change, but the future demands it. In Power to the Middle, McKinsey thought leaders Bill Schaninger, Bryan Hancock, and Emily Field call for a profound reimagining of managers and their roles. They explain how middle managers are uniquely positioned close to the ground but with a crucial connection to company strategy, enabling them to guide their organizations through periods of rapid and complex change, as well as to help shape the new world of work.The authors compellingly illustrate this deep shift in the workplace, showing how: Managers are the key to winning the war for talent, which requires strong people skills to attract and retain the best talent. Managers must shift from merely enforcing rules to challenging them, serving as critical stopgaps for rules that are ineffective or obsolete. Crucially, good managers must not be promoted out of their jobs. Instead, their title and compensation should reflect their high value and allow them to advance within their roles. With rich stories and cutting-edge research, Power to the Middle offers a new model for companies to radically alter the way they hire, train, and reward their midlevel managers—their most valuable asset.Trade ReviewNamed one of the Ten Best Business Books of 2023 by ForbesNamed one of the Top 23 Leadership Books of 2023 by The Next Big Idea Club"This is a surprisingly sprightly book, full of personal insights, experiences and regrets." — the Financial TimesAdvance Praise for Power to the Middle:"Now more than ever, we at Walmart are underscoring the critical role our managers play in communities around the world, and we continue to invest in their growth and development. This welcome research from McKinsey reinforces how critical these investments are." — Donna Morris, Executive Vice President and Chief People Officer, Walmart"Delta's success is driven by our ninety thousand people worldwide, and our leaders and managers play a critical role in maintaining that momentum. This book provides practical ideas on how to support midlevel managers and celebrate their important impact." — Ed Bastian, CEO, Delta Air Lines"A playbook to unleash the power of your talent, drive strategy execution, and elevate your business performance." — Mona Malone, Chief Human Resources Officer and Head of People & Culture, BMO Financial Group"An illuminating and inspiring read on why investing in your people managers matters now more than ever, with actionable insights for leaders navigating the evolution of the workplace and workforce." — Michael Fraccaro, Chief People Officer, Mastercard"Middle managers are the key to driving sustained value creation in organizations. Power to the Middle demonstrates why and provides business leaders with the tools they need to optimize the performance of these mission-critical people." — Eric Kutsenda, cofounder and Managing Partner, Seidler Equity Partners"Our talent strategy helps us to reach more patients more quickly with life-changing thera-pies. Middle managers are at the center of this process, and this book helps CEOs understand why and how they should reimagine the role of managers in their organizations." — Tim Walbert, Chairman, President, and CEO, Horizon Therapeutics"It's inspiring to read this recognition and celebration of middle managers and to have a guide to their engagement. They are the leaders who hold the keys to deep customer and front-line employee relationships." — David Baiada, CEO, BAYADA Home Health Care
£21.85
Bloomsbury Publishing PLC Crickonomics
Book SynopsisSHORTLISTED FOR THE SUNDAY TIMES SPORTS BOOK AWARDS 2023 - CRICKET BOOK OF THE YEAR.SHORTLISTED FOR THE CRICKET SOCIETY AND MCC BOOK OF THE YEAR AWARD 2023.SELECTED AS ONE OF WATERSTONES BEST SPORT BOOKS OF 2022.A CRICKETER BOOK OF THE YEAR.''Superb'' Matthew Syed, The Times''Fascinating'' The Observer''Crickonomics is packed with sufficient statistical analysis to have the most ardent cricket geek purring with pleasure'' Mail on Sunday''An insightful, Hawk-Eye-like analysis of the numbers behind cricket'' Financial TimesAn engaging tour of the modern game from an award-winning journalist and the economist who co-authored the bestselling Soccernomics. Why does England rely on private schools for their batters but not their bowlers? How did demographics shape India''s rise? Why have women often been the game''Trade ReviewSuperb -- Matthew Syed * The Times *Fascinating * The Observer *Crickonomics is packed with sufficient statistical analysis to have the most ardent cricket geek purring with pleasure * The Mail on Sunday *Provides answers to a range of fascinating questions about the sport -- The Daily TelegraphAn insightful, Hawk-Eye-like analysis of the numbers behind cricket * The Financial Times *An illuminating study * The Times *A fact-packed and thought-provoking tour through cricket’s highways and byways * Times Literary Supplement *A startingly comprehensive insight into the past, present and possible future of this most English of sports. * City A.M *Part history, part data analysis, part reflection on the sport’s future, Crickonomics is exactly what the title suggests - a diagnosis of the state of professional cricket through the lens of economics. * All Sports Books *Taps into meaningful and eternal themes * Wisden Cricket Monthly *Pacy and extraordinarily broad * The Cricketer *The most engaging and insightful book on the progress of cricket that I have ever read… it is a book which should be of interest not only to cricket enthusiasts, but anyone with an interest in sport. * Braham Dabscheck, The Newtown Review of Books *Wigmore is one of sporting journalism’s most original thinkers. * The Cricketer *brilliant research and arguments, backed by conviction one would associate with true experts of the game…a must read. * Sportstar *Table of ContentsIntroduction PART ONE - CENTRES OF POWER: NEW AND OLD 1. Batters and bowlers, nature and nurture 2. The strange conservatism of Kerry Packer, and why Covid-19 will accelerate the rise of club cricket 3. An urban sport in a rural country: the challenge of Indian cricket 4. An Ashes Education - why cricket's oldest rivalry is the battle of private schools 5. The rise of New Zealand: by luck or design PART TWO - PIONEERS 6. Women's cricket - a history of innovation 7. How Jayasuriya and Gilchrist transformed Test 8. League cricket - the game's great missed opportunity 9. A fair result in foul weather PART THREE - CRICKET'S PROBLEMS 10. Cricket's concussion crisis 11. Stereotypes 12. What will the future of women's cricket look like? And the case for reparation 13. Why doesn't South Africa produce more Black batters?
£11.39
McGraw-Hill Education The Leadership Accelerator The Playbook for
Book SynopsisHarness the power of Deloitteâs proven executive transition method to reachâand succeed inâthe highest leadership levels of your companyTransitioning to a new C-suite role is exhilarating, challenging, and demanding all at the same timeâa unique combination of intense experiences that can be tough to manage, to say the least. The skills and actions you need to succeed during your first year are different from those required after you settle in. If you donât do it right at the start, youâll find it that much more difficult to effectively lead your organization for the long term.Ajit Kambil is the creator and a leader of Deloitteâs program for helping executives like you transition into the very highest levels of your organization. In The Leadership Accelerator, he details the four critical competencies you should master in order to succeed, and he walks you through the process of building your expertise in these key areas:Prioritize and manage
£17.84
Cengage Learning, Inc Operations and Supply Chain Management
Book SynopsisMaster the fundamental concepts and applications of operations (OM) and supply chain management (SCM) with OPERATIONS AND SUPPLY CHAIN MANAGEMENT, 3E by award-winning authors Collier/Evans. This edition balances coverage of both manufacturing and service businesses with the latest updates, an additional new SCM chapter and new discussions that highlight the latest changes in OM and SCM. Clear explanations are supported with contemporary examples and new and updated case studies that demonstrate how concepts apply. Discussions highlight new techniques and principles as well as the most recent Excel techniques and digital tools. Solved problems further guide you through key formulas and computations. MindTap online learning platform is available for both manual calculations and the use of Excel spreadsheet templates and models. MindTap's algorithmic homework and interactive learning tools also show you how to apply qualitative and quantitative reasoning to today's OM and SCM concepts.Table of ContentsPART 1: BASIC CONCEPTS OF OM AND VALUE CHAINS. 1. Operations Management and Value Chains. 2. Analytics and Performance Measurement in Operations and Value Chains. 3. Operations Strategy. 4. Technology and Operations Management. PART 2: DESIGNING OPERATIONS AND SUPPLY CHAINS 5. Goods and Service Design. 6. Supply Chain Design. 7. Process Selection, Design, and Improvement. 8. Facility and Work Design. PART 3: MANAGING OPERATIONS AND SUPPLY CHAINS. 9. Forecasting and Demand Planning. 10. Capacity Management. 11. Process Analysis and Resource Utilization. 12. Managing Inventories in Supply Chains. 13. Supply Chain Management and Logistics. 14. Resource Management. 15. Operations Scheduling and Sequencing. 16. Quality Management. 17. Quality Control & SPC. 18. Lean Operating Systems. 19. Project Management. 20. Building Resilience and Continuity in Operations and Supply Chains Supplement A: Probability and Statistics. Supplement B: Decision Analysis. Supplement C: Break-Even Analysis. Supplement D: Linear Optimization. Supplement E: The Transportation and Assignment Problems. Supplement F: Queuing Models. Supplement G: Simulation. Appendix A: Areas for the Cumulative Standard Normal Distribution. Appendix B: Factors for Control Charts. Appendix C: Integrative Case: Diamond Global Supply Chain ��� Hudson Jewelers Endnotes. Glossary. Index.
£74.09
Princeton University Press Cogs and Monsters
Book SynopsisTrade Review"Financial Times Best Economics Book of the Year 2021""A CapX Book of the Year""Winner of the Gold Medal in Business Commentary, Axiom Business Book Awards""Eloquent. . . . Thought-provoking."---Felix Martin, Financial Times "Coyle’s contribution is valuable. The book reads like a timely intervention delivered by a perceptive friend, in the kindest tone they can muster. Economists would do well to listen."---James Plunkett, Prospect"[Coyle] is extremely wise, and the best friend economics could have—one willing to offer some serious tough love."---Tim Harford, timharford.com"Full of illuminating anecdotes about the gap between theory and practice."---Simon Torracinta, Boston Review"An inspiring read for those developing, using or seeking to understand economics in a rapidly changing world."---Dr Anna Valero, London School of Economics Blog
£14.24
Taylor & Francis Ltd Marketing and Managing Tourism Destinations
Book SynopsisMarketing and Managing Tourism Destinations is a comprehensive and integrated introductory textbook covering destination management and marketing in one volume. It focuses on how destination management is planned, implemented, and evaluated as well as the management and operations of destination management organizations (DMOs), how they conduct business, major opportunities, and challenges and issues they face to compete for the global leisure and business travel markets.Much has changed since the publication of the second edition of this book in 2018. The COVID-19 pandemic was unpredictable at the time and has caused havoc for destinations and DMOs. The third edition includes many materials about the COVID-19 impacts and recovery from the pandemic.This third edition has been updated to include:four new chapters (Chapter 2Destination Sustainability and Social Responsibility; Chapter 3Quality of Life and Well-Being of Destination Residents; Chapter Trade Review"This textbook is a ‘must-have’ resource for those interested in destination management and marketing. It offers a comprehensive view on key aspects of managing and promoting destinations, with added chapters on current issues such as sustainability, residents’ wellbeing, crisis management, and e-marketing. Written in a student-friendly manner, with plenty of examples and images, the textbook is a great resource for students, academics, and practitioners." -Dr. Cristina Maxim, Senior Lecturer, University of West London, UK "This book covers important topics on destination marketing and management. Prof. Morrison sheds light on the critical concepts and discusses about strategic as well as operational issues. He features useful examples, summaries and review questions in each chapter, for the benefit of his readers. I am very pleased to recommend this title to students and to aspiring practitioners." -Dr. Mark Anthony Camilleri, Associate Professor of Corporate Communication, University of Malta, Malta "The performance of a destination is often judged by the way it is managed and marketed. With globalisation, digitalisation and sophistication, destinations are evolving in an unpredictable tourism environment. As such, new knowledge and up-to-date strategies are needed to survive in such an uncertain condition. In response, Alastair’s third Edition on Marketing and Managing Tourism Destinations offers a comprehensive insight of updated management and marketing strategies to the tourism world. Enriched with 21 chapters, the book not only presents contemporary concepts from a renewed perspective, but also proposes refreshed practical examples from different parts of the world. The book adopts a unique approach; each chapter opens up with a ‘warming up’ and closes with a ‘summing up’ section. This allows readership to have a taste of the topic while aiding in a smooth digestion of the chapter. Marketing and Managing Tourism Destinations by Alastair Morrison is a valuable resource to the tourism community. The book will definitely delight readership in quest of knowledge on contemporary issues affecting the management and marketing of tourism destinations in the 21st century and onwards." -Dr. Vanessa GB Gowreesunkar, Associate Professor, Anant National University, India and Associate Editor, Emerald, International Journal of Tourism Cities "This book makes a very significant and valuable contribution to tourism destination marketing and management. Dr. Morrison introduces each important concept through a synthesis of the literature, diverse case studies, up-to-date data, and a variety of figures and tables. The whole book is very easy to follow and covers all the crucial aspects of this area. The real-world cases provide excellent resources for students to learn by doing and set the best examples for practitioners. It is definitely essential reading for students, instructors, scholars, and practitioners." -Dr. Ye (Sandy) Shen, Assistant Professor, Experience Industry Management Department, Cal Poly University, San Luis Obispo, California, US Table of ContentsPart I: Critical concepts in destination management and marketing. 1. Destination management and marketing. 2. Destination sustainability and social responsibility. 3. Quality of life and well-being of destination residents. Part II: Destination management roles. 4. Destination planning. 5. Destination management research. 6. Destination leadership, coordination, and governance. 7. Destination product development. 8. Destination partnership and team-building. 9. Destination stakeholder relationships and involvement. 10. Visitor management. 11. Destination crisis management. 12. Planning marketing, branding, and communications. Part III: Destination marketing, branding, and communications. 13. Destination positioning, image, and branding. 14. Destination integrated marketing communications. 15. E-marketing and ICTs. Part IV: Destination markets and trends. 16. Consumer behavior, segmentation, and market trends. 17. Domestic leisure and VFR travel markets. 18. International pleasure and leisure travel markets. 19. Business travel and business event markets. Part V: Destination management performance measurement and the future of destination management. 20. Destination management performance measurement and management. 21. The future of destination management.
£49.39
Pearson Education Macroeconomics Global Edition
Book SynopsisAndrew B. Abel is Ronald A. Rosenfeld Professor of Finance at The Wharton School and professor of economics at the University of Pennsylvania. He received his AB summa cum laude from Princeton University and his PhD from the Massachusetts Institute of Technology. He began his teaching career at the University of Chicago and Harvard University and has held visiting appointments at both Tel Aviv University and The Hebrew University of Jerusalem. A prolific researcher, Abel has published extensively on fiscal policy, capital formation, monetary policy, asset pricing, and social security, as well as serving on the editorial boards of numerous journals. He has been honored as an Alfred P. Sloan Fellow, a Fellow of the Econometric Society, and a recipient of the John Kenneth Galbraith Award for teaching excellence. Abel has served as a visiting scholar at the Federal Reserve Bank of Philadelphia, as a member of the Panel of Economic Advisers at the Congressional Budget OfTable of ContentsPART 1: INTRODUCTION Introduction to Macroeconomics The Measurement and Structure of the National Economy PART 2: LONG-RUN ECONOMIC PERFORMANCE Productivity, Output, and Employment Consumption, Saving, and Investment Saving and Investment in the Open Economy Long-Run Economic Growth The Asset Market, Money, and Prices PART 3: BUSINESS CYCLES AND MACROECONOMIC POLICY Business Cycles The IS–LM/AD–AS Model: A General Framework for Macroeconomic Analysis Classical Business Cycle Analysis: Market-Clearing Macroeconomics Keynesianism: The Macroeconomics of Wage and Price Rigidity PART 4: MACROECONOMIC POLICY: ITS ENVIRONMENT AND INSTITUTIONS Unemployment and Inflation Exchange Rates, Business Cycles, and Macroeconomic Policy in the Open Economy Monetary Policy and the Federal Reserve System Government Spending and Its Financing Appendix A: Some Useful Analytical Tools
£70.19
John Wiley & Sons Inc Leading Our Way
Book SynopsisThe world is changing, and so must our understanding of leadership. Through the stories of trailblazing female leaders, discover what leadership can look like and how you can become a catalyst for change. In Leading Our Way, renowned executive and author Gaia van der Esch shares an inspiring collection of leadership stories from seven iconic women around the world. Stories that explore new leadership models, concepts and tools, to inspire action and solve global challenges. Featuring exclusive interviews with Christiana Figueres, Gitanjali Rao, Becky Sauerbrunn, Diane von Furstenberg, Tawakkol Karman, Comfort Ero and Gloria Steinem, this book examines key trends in leadership, and in how female leaders from across the globe are redefining its meaning, surfacing essential patterns and ideas to re-imagine our present and future. You'll find: In-depth discussions of how women - still heavily under-represented in leadership positions and debatesTable of ContentsAcknowledgements ix About the Author xi Introduction: Why Leadership, and Why Me? xiii 1 Optimism Christiana Figueres 1 2 Curiosity Gitanjali Rao 31 3 Consistency Becky Sauerbrunn 59 4 Authenticity Diane von Furstenberg 89 5 Freedom Tawakkol Karman 119 6 Integrity Comfort Ero 147 7 Circularity Gloria Steinem 177 Conclusion: It Starts with Empathy 209 Index 223
£16.14
McGraw-Hill Education Strategic Management Creating Competitive
Book SynopsisStrategic Management: Creating Competitive Advantages, Eleventh edition, written by authors Dess, McNamara, Eisner, and Sauerwald continues its tradition of being readable, relevant, and rigorous. Its engaging writing style minimizes jargon to maximize readability. It provides examples from management practice and societal themes including environmental sustainability, ethics, globalization, entrepreneurship, and data analytics to make the content relevant. It draws on the latest research by management scholars and insights from executives to balance accessibility with rigor. They provide separate chapters on the role of intellectual assets in value creation (Ch. 4), entrepreneurial strategy and competitive dynamics (Ch. 8), and fostering entrepreneurship in established organizations (Ch. 12). Table of ContentsPART 1: STRATEGIC ANALYSIS Chapter 1: Strategic Management: Creating Competitive Advantages Chapter 2: Analyzing the External Environment of the Firm Chapter 3: Assessing the Internal Environment of the Firm Chapter 4: Recognizing a Firm’s Intellectual Assets: Moving beyond a Firm’s Tangible Resources PART 2: STRATEGIC FORMULATION Chapter 5: Business-Level Strategy: Creating and Sustaining Competitive Advantages Chapter 6: Corporate-Level Strategy: Creating Value through Diversification Chapter 7: International Strategy: Creating Value in Global Markets Chapter 8: Entrepreneurial Strategy and Competitive Dynamics PART 3: STRATEGIC IMPLEMENTATION Chapter 9: Strategic Control and Corporate Governance Chapter 10: Creating Effective Organizational Designs Chapter 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization Chapter 12: Managing Innovation and Fostering Corporate Entrepreneurship PART 4: CASE ANALYSIS Chapter 13: Analyzing Strategic Management Cases
£51.29
HarperCollins Focus Founder vs Investor
Book Synopsis“The rarest of business books, one that provides genuinely actionable counsel delivered without empty cliches.” – KIRKUSHow many world-changing startups will fail because the founders and investors never figure out how to work together? Founder Elizabeth Zalman and Investor Jerry Neumann square off in this one-of-a-kind book, exposing how startups are built, broken, and fought over. Every iconic tech company was once a startup. And while these companies like to paint an origin story full of surefooted confidence, the truth is usually something different: the early life of most startups is pure chaos.This chaos comes from the vastly different motivations and incentives between those with the vision and those with the money. From fundraising paranoia to boardroom coups, Zalman and Neumann train their inimitable voices on the gulf between what founders and investors promise to do and what they end up Trade Review'... No pulled punches, no half-truths, no politically correct weasel-words.' * Sandy Lerner, Co-Founder Cisco, Founder Urban Decay *'A fascinating, informative, and stellar study of tech company turmoil based on the differing perspectives and goals between creators and financial investors inside the tech companies that have come to so dramatically and fundamentally influence our lives, our economy, our politics, and our culture. Founder vs Investor: The Honest Truth About Venture Capital from Startup to IPO is unreservedly recommended for personal, professional, community, corporate, college, and university library collections and supplemental curriculum studies lists.' * Midwest Book Review *'Since I first began learning about startups--from the perspective of both founders and investors--I've relied on Jerry to explain how things really work. It's no surprise he and Liz have written the definitive guide to the trickiest parts of the relationships between founders and investors. Anyone in or around startups will emerge wiser having read this book.' * Patrick O'Shaughnessy, Founder of Positive Sum & Colossus, Host of Invest Like the Best *'True leaders make the hard decisions that oftentimes don't please founders or investors, but are ultimately in the best interests of the company. I wish Founder vs Investor had been around earlier in my career; it would have been required reading before the first board meeting.' * Michele Bettencourt, Investor, Advisor, Operator *'Zalman and Neumann's Founder vs Investor: The Honest Truth about Venture Capital from Startup to IPO, is an unvarnished, first-hand guide to their lessons learned about the complex relationship between startup founders and funders. This is a must-read for entrepreneurs and investors alike, demystifying everything from term sheets and valuations to the impact of identity and interests, aligned and conflicted, in fueling a venture-backed startup.' * Chris Wiggins, Columbia University Professor, Chief Data Scientist at the New York Times, and author of How Data Happened: A History from the Age of Reason to the Age of Algorithms *'This is an impressively candid work, and one of remarkable practical value to anyone who intends to be a founder or investor, or work with either. The rarest of business books, one that provides genuinely actionable counsel delivered without empty cliches.' * KIRKUS *
£18.00
WW Norton & Co A Random Walk Down Wall Street
Book SynopsisOne of the “few great investment books” (Andrew Tobias) ever written, with two million copies in printTrade Review"Talk to 10 money experts and you’re likely to hear 10 recommendations for Burton Malkiel’s classic investing book." -- Wall Street Journal"If one of your New Year’s resolutions is to improve your personal finances, here’s a suggestion: Instead of picking up one of the scores of new works flooding into bookstores, reread an old one: A Random Walk Down Wall Street." -- New York Times"A Random Walk has set thousands of investors on a straight path since it was first published in 1973. Even if you read the book then or more recently, a refresher course is probably in order.… A lucid mix of the theoretical and the pragmatic." -- Chicago Tribune"Do you want to do well in the stock market? Here’s the best advice. Scrape together a few bucks and buy Burton Malkiel’s book. Then take what’s left and put it in an index fund." -- Los Angeles Times"Not more than half a dozen really good books about investing have been written in the past fifty years. This one may well belong in the classics category." -- Forbes
£23.39
Cengage Learning, Inc Investment Analysis and Portfolio Management
Book SynopsisLearn to manage your money to maximize your earning potential with Reilly/Brown/Leeds' INVESTMENT ANALYSIS AND PORTFOLIO MANAGEMENT, 12th Edition. The extremely reader-friendly, succinct 18 chapters equips you with a solid understanding of investment instruments, capital markets, behavioral finance, hedge funds, international investing and much more. Real-world examples and hands-on applications bring chapter concepts to life as you learn to use the same tools as investment professionals. The 12th edition's unparalleled international coverage provides specific information on non-U.S. markets, instruments, conventions and techniques. New detailed discussions explain the impact of changes in both technology, regulations and ESG mandates on global security markets. In addition, three chapters are devoted to derivatives securities, which are now standard investment instruments.
£324.37
Edward Elgar Publishing Ltd Competing Values Leadership
Book SynopsisThis third edition of Competing Values Leadership serves as the key source for understanding and using the Competing Values Framework, one of the most widely used and highly cited frameworks in the world for understanding human behavior, leadership, and organizations. The authors of the framework, who have been at the foundation of developing, applying, and studying this framework for more than four decades, explain how it helps foster successful leadership, innovation, culture change, financial performance, organizational effectiveness, and value creation.In addition to explaining why the Competing Values Framework is among the most important frameworks in the history of business, this edition addresses some criticisms of the framework and provides empirical evidence for its validity, reliability, and usefulness. The authors also provide practical tools and actions that can assist any organization in improving its performance.This book is widely applicable to several fields, including financial strategy, culture change, human resource management, leadership roles, and organizational change. Both academics and business leaders will find it to be an illuminating and useful tool and reference. It has also proven to be a valuable resource in executive education programs.Trade Review‘[The authors] continue to shape how organizations succeed through leadership by integrating two critical concepts: navigating paradox and creating value. The theory, research, and solutions-based insights from their Competing Values Framework offer all leaders ideas and tools that will have immediate and sustainable impact.’ -- Dave Ulrich, University of Michigan, US and The RBL GroupTable of ContentsContents: Preface PART I THE COMPETING VALUES FRAMEWORK AND VALUE CREATION 1. Introducing the competing values way of thinking 2. Clarifying the meaning of value 3. The quadrants in the Competing Values Framework 4. Tensions and trade-offs: from either/or to both/and thinking 5. Creating value through new leadership behaviors PART II TECHNIQUES FOR APPLICATION 6. Predicting value creation through financial performance 7. Fostering innovation by applying the Competing Values Framework 8. Enhancing leadership competencies and organizational culture 9. Applying leadership levers for organizational change 10. The double helix of leadership and change: integrating the Competing Values model with Theory U 11. Responding to criticisms of the Competing Values Framework 12. Conclusions about the structure of value References Index
£25.60
Bonnier Books Ltd Tiffany & Co.: The Story Behind the Style
Book SynopsisTiffany & Co.: The Story Behind the Style is a beautifully illustrated, handbag-sized visual history of one of the world's most iconic brands. Open the world's most famous little blue box to discover the story of Tiffany & Co. since its founding in 1837. Packed with photographs and information from the company's 185 years, get a glimpse of the legendary designs that have made Tiffany & Co. a household name. Starting in New York City in 1837, you will discover just how far plucky upstart Charles Lewis Tiffany went to be crowned the King of Diamonds. It is a tale of fortunes won and lost, the discovery of new gems and design talent, and the making of some of the most iconic jewels of our times - including the classic Tiffany engagement ring. Tiffany & Co.: The Story Behind the Style is the perfect gift for any fashion or jewellery lover. Also available: Cartier: The Story Behind the Style
£11.69
Cambridge University Press The Economics of Developing and Emerging Markets
Book SynopsisThis textbook presents an innovative new perspective on the economics of development, including insights from a broad range of disciplines. It starts with the current state of affairs, a discussion of data availability, reliability, and analysis, and an historic overview of the deep influence of fundamental factors on human prosperity. Next, it focuses on the role of human interaction in terms of trade, capital, and knowledge flows, as well as the associated implications for institutions, contracts, and finance. The book also highlights differences in the development paths of emerging countries in order to provide a better understanding of the concepts of development and the Millennium Development Goals. Insights from other disciplines are used help to understand human development with regard to other issues, such as inequalities, health, demography, education, and poverty. The book concludes by emphasizing the importance of connections, location, and human interaction in determining fTrade Review'This is a masterful textbook on development. It extensively discusses the root causes of development, and more recent topics such as randomized controlled trials. The book stands out by also providing a rich discussion of 'international' issues relevant for development, such as globalization, international trade, migration, and international financial flows.' Robert Lensink, University of Groningen'A splendid new textbook by van Marrewijk and Brakman! Their lucid exposition is wide ranging, deeply informed and up to date. The student will acquire a broad knowledge of developing and emerging economies and, more importantly, understand the data, theories, and methods that inform the authors' insights.' Donald Davis, Columbia University'This excellent new textbook on development economics is up to date in its coverage of research - history, data, and theories. It explains difficult concepts simply and clearly. The visual presentation - figures, charts, and use of color - is outstanding. It is balanced and thoughtful in its assessment of the issues and policies. A treasure for students and teachers alike.' Avinash Dixit, Princeton UniversityTable of ContentsPart I. Introduction and Deep Roots: 1. Economic Development Today; 2. Data and Methods; 3. Uneven Playing Field; 4. Geo-Human Interaction; Part II. Human Interaction: 5. Globalization and Development; 6. International Trade; 7. Economic Growth; 8. Institutions and Contracts; 9. Money and Finance; Part III. Human Development: 10. Poverty, Inequality, and Gender; 11. Poor Economics; 12. Population and Migration; 13. Education; 14. Health; Part IV. Connections and Interactions: 15. Agriculture and Development; 16. Urbanization and Agglomeration; 17. Geographical Economics and Development; 18. Heterogeneous and Multinational Firms; 19. Sustainability and Development.
£42.74
McGraw-Hill Education Leadership Enhancing the Lessons of Experience
Book SynopsisLeadership: Enhancing the Lessons of Experience, 10e, now consists of 18 chapters, four of which cover specific leadership skills and qualities covered in each of the book''s four sections. Hughes, Ginnett, and Curphy draw upon three different types of literature - empirical studies; interesting anecdotes, stories, and findings; and leadership skills - to create a text that is personally relevant, interesting, and scholarly. The authors'' unique quest for a careful balancing act of leadership materials helps students apply theory and research to their real-life experiences. The 10th edition has been thoroughly updated in virtually every chapter, including new content specific to how leaders respond to crisis (related to the pandemic). Table of ContentsPART ONE: Leadership Is a Process, Not a Position Chapter 1: What Do We Mean by Leadership? Chapter 2: Leader Development Chapter 3: Skills for Developing Yourself as a Leader PART TWO: Focus on the Leader Chapter 4: Power and Influence Chapter 5: Values, Ethics, and Character Chapter 6: Leadership Attributes Chapter 7: Leadership Behavior Chapter 8: Skills for Building Personal Credibility and Influencing Others PART THREE: Focus on the Followers Chapter 9: Follower Motivation Chapter 10: Follower Satisfaction and Engagement Chapter 11: Follower Performance, Effectiveness, and Potential Chapter 12: Groups, Teams, and Their Leadership Chapter 13: Skills for Developing Others PART FOUR: Focus on the Situation Chapter 14: The Situation Chapter 15: Contingency Theories of Leadership Chapter 16: Leadership and Change Chapter 17: The Dark Side of Leadership Chapter 18: Skills for Optimizing Leadership as Situations Change
£56.99
Penguin Books Ltd Changing Your Story How to Take Control of Your
Book Synopsis''Bill offers you an opportunity to grow your mind and think like a champion. I recommend it to you!'' Adam Peaty******We all love stories. They make us feel, help us connect, relate to one another, and make sense of our lives. Bill Beswick is a storyteller who has 20 powerful life lessons to share from his work with his clients at the top of their fieldsto help us all overcome our fears, boost our performance and achieve success. Leading sports and performance psychologist, Bill Beswick, sees sport as a story of human connection. When faced with physical challenges, pressure and fatigue, the mind is the athlete and the body is simply the means. With an exclusive foreword written by British gold-medal Olympian Adam Peaty, Changing Your Story explores how the way we think and feel is vital for releasing positive energy and improving our performance. Beswick''s 20 lessons will bestow resilience and guide you through the process of harnessing the full power of your physical abilities. This is a book about change. Bill Beswick''s advice is guaranteed to equip you with new, more efficient ways to think. Through his powerful storytelling, he will help you let go of a negative mind-set and embrace a much stronger, positive and determined one. Anything is possible when you realise it''s never too late to switch direction and change your story.Trade Review'Bill's stories capture your attention from the very first page. It is just like being mentored personally by one of sport's great mentors' -- Kevin Bowring – Former RFU Head of Elite Coach Development'Bill's words have resonated with me ever since we met. Wise, informative, and inspiring, never more so when in story form' -- Jim Boyd, founder of The Pressure Zone and Sports Vision Consultant'There are some books by some people that simply have to be read and this is one. I am certain there is something in here for everyone' -- Stuart Lancaster, previous Head Coach of the English National Rugby Union team'I loved the combination of real-world stories with the tools for a coach to make meaningful change with the athletes they coach. A fast-paced, engaging read that will stimulate thoughts for any leader of people' -- Becky Burleigh, Head Soccer Coach, University of Florida Athletic Association'Captures a lifetime of lessons from the Father of Performance Sport Psychology...Bill's invaluable insight and inspiration gained from over 3 decades in elite sport, captured in this book provide an unmissable opportunity for people in sport, business and in life to improve personally and professionally around the world [...] This book is a conversation with an outstanding professional and one of life's great people that will leave you warmly encouraged, more optimistic and positive about your future' -- Tom Bates, Performance Psychologist'[Bill's] mastery of human behaviour and performance psychology is second to none [...] I recommend this wonderful book unreservedly' -- Chris Spice, National Performance Director, British Swimming'Reading Bill's book is to accept that I will be challenged on every page. I will be forced to re-evaluate my beliefs some of which will be reinforced- some changed. What a wonderful, cleansing exercise. His calm voice speaks to me from the page, penetrating my thoughts and exposing more about myself. I would recommend that everyone should read this book, athletes and non-athletes. Each chapter ends with few questions which, if reflected on and answered honestly, helps explain why we do the things we do. Essential reading!' -- Guillem Balague'Our life stories are powerful. We all carry our own unique life story bag that contains positive experiences and that same story bag also contains a variety of heavy rocks from difficult situations we have experienced. These rocks can stand in the way of our highest potential and our happiness. Bill Beswick shares real stories from his amazing career that provide inspiration and strategies to remove those rocks from our individual story bags, lighten our spirits and keep us moving towards the best version of ourselves' -- Celia Slater, CEO, True North Sports, Founder, The Coach Development Academy
£13.49
Berrett-Koehler Publishers Confessions of an Economic Hit Man, 3rd Edition
Book SynopsisLos Angeles Times BestsellerHow do we stop the unrelenting evolution of the economic hit man strategy and China?s takeover?The riveting third edition of this New York Times bestseller blows the whistle on China?s economic hit man (EHM) strategy, exposes corruption on an international scale, and offers much-needed solutions for curing the degenerative Death Economy. In this shocking exposé, former EHM John Perkins gives an insider view into the corrupt system that cheats and strong-arms countries around the globe out of trillions of dollars and ultimately causes staggering income inequality and ecological devastation.EHMs are highly paid professionals who use development loans to saddle countries with huge debts and force them to serve US interests. Now, a new EHM wave is infecting the world, and at the peak of the devastation sits China, a newly dominant economic power, with its own insidious version of the US EHM blueprint. Twelve explosive new chapters detail the allure, exploitation, and wreckage of China?s EHM strategy in Latin America, Asia, Africa, the Middle East, and Europe.If allowed to continue its rampage, the EHM strategy?whether executed by the United States or China?will destroy life as we know it. However, all is not lost. Perkins offers a plan for transforming this system that places profits above all into a Life Economy that restores the earth. He inspires readers to take actions toward a new era of global cooperation that will end the United States?s and China?s EHM strategies for good.
£17.99
Kogan Page Ltd The Contemporary CFO
Book SynopsisMichael Haupt is a Partner in Deloitte Consulting, based in London. He is a senior leader of Deloitte's Finance, Performance Management and Technology practice in Europe and works very closely with many senior finance, business and technology executives of leading global companies. He is a widely recognized thought leader who has contributed to several publications on finance and performance management. He has written The Contemporary CFO to help current and future finance leaders navigate the demands of an increasingly fast-changing, complex and interconnected world.Trade Review"Brilliant! An insightful and highly relevant view into the ongoing evolution of the CFO role and the transformation of the Finance function and companies more generally." * Tony Latham, Chief Financial Officer, Bacardi *"Business are changing, evolving and adapting at a pace never seen before. CFOs are expected to play multi-dimensional roles, drive the transformation, foster capabilities and deliver performance. By framing the role through the lenses of a digital engineer, entrepreneur and economist, Michael has brought to life the impact a strong CFO can create, both for winning today and tomorrow. This book is a treatise on many highly relevant topics with key insights and practical implementation actions. A must read for all professionals." * Srinivas Phatak, Executive Vice President Finance, Unilever *"A must read for CFOs - and an asset for the wider executive team. By dividing the content into three parts, the book explores the central role of the CFO but also addresses her/his relationships to peers on the board, the need for contemporary finance leaders to integrate across functions, as well as the necessary tools for modern corporate governance in changing times." * Dr Christian Langer, Chief Digital Officer HHLA Hamburger Hafen und Logistic AG, and former Chief Digital Officer, Lufthansa AG *"Spot-on! Michael superbly describes how technology is as essential to finance today as double entry accounting has been for centuries. He provides very concrete clues to help a CFO navigate through a digital finance transformation keeping in mind that data is its Alpha and Omega." * Christophe Lambinet, Global Head of Finance, Legal & Compliance Technology, Nestle *"This book is a super interesting read and details how CFOs should be a driver of change rather than be driven by it. Creating an inspiring work environment and developing psychological safety within the team is, I believe, key to successful transformation. Along with choosing the right people for the team with the right mindset and allowing them the space to come up with bold new ideas, work on projects, develop an intrapreneurial spirit and establish a culture that embraces mistakes as learning opportunities." * Sonja Simon, Chief Financial Officer, SAP Latin America *"An excellent, actionable guide for current and future finance leaders seeking to drive sustainable growth and value creation in an increasingly complex and interconnected business environment." * Mark Shadrack, Chief Operating Officer, Hope and Homes for Children, and former Vice President Finance, Unilever *"A powerful insight into the changing landscape and role of CFOs in this dynamic environment - reminding me of many inspiring conversations with Michael and our Finance Leader Round Table." * Anoop Agarwal, Chief Financial Officer, Mars Pet Nutrition, and former Vice President Finance, Digital & Staff Officer, Mars Incorporated *"Talking about the future is always hypothetical and speculative. The Contemporary CFO brings it to the point: Future is happening now. This makes the book unique: a clear blueprint and call for action for finance executives - supported by extensive original research at academic standards, combined with exclusive insights from in-depth interviews with top management and hands-on experiences from delivering transformational change in leading global organisations." * Dr Ulrich Kloubert, board member, TechFunder, and former academic director, GEM Global E-Management, University of Cologne *"The Contemporary CFO is a must-read for leaders keen to understand and apply the principles underpinning successful digital transformation. Packed with timely, yet timeless insights about business performance and growth in a connected world, this is an essential guide for finance, business and technology executives." * Mark Waller, Chief Digital Strategist, TechShifts Media *"Michael has written a must-read for CFOs and their teams who really want to make the Digital Finance leap. This book helps finance leaders to avoid going after all the bells and whistles and instead focus on what really matters to drive transformational change." * Mohamed Bouker, Partner at Deloitte, and author of The CFO in Pole Position *"This book is absolutely inspiring for me. It reflects very well the situation that most of our CFO community is in - between leaving old business models and creating a new world. Transformation is becoming the main goal of every CFO. This book will help readers to be the leader in a digital transformation and shows the new role of the CFO in the 21st century. Thank you for this inspiring insight!" * Thomas Behrens, Chief Financial Officer, SAP EMEA North *Table of Contents Chapter - 00: Introduction; Section - ONE: The engineer perspective (and the art of design thinking); Chapter - 01: Introduction; Chapter - 02: Beyond process automation; Chapter - 03: Data, data, data; Chapter - 04: It’s all about people; Chapter - 05: The engineer perspective - Summary; Section - TWO: The entrepreneur perspective (and the art of systems thinking); Chapter - 06: Introduction; Chapter - 07: The strategic performance dialogue; Chapter - 08: The operational performance dialogue; Chapter - 09: Performance culture; Chapter - 10: The entrepreneur perspective - Summary; Section - THREE: The economist perspective (and the art of network thinking); Chapter - 11: Introduction; Chapter - 12: Digital business platform; Chapter - 13: Digital business ecosystems; Chapter - 14: Multi-stakeholder value; Chapter - 15: The economist perspective - Summary; Chapter - 16: Bibliography
£31.34
Penguin Books Ltd Flying Blind
Book Synopsis''The astoundingly well reported and beautifully told story of the downfall of what was once a great American company. A must-read'' Bethany McLean, bestselling author of The Smartest Guys in the Room ''Compelling and richly reported, Flying Blind is about so much more than the sad decline of Boeing and the tragic mistakes that led to the 737 Max disaster. It''s also the urgent story of how the almighty profit motive supplanted a culture of engineering excellence in boardrooms across America'' Brad Stone, bestselling author of The Everything Store The definitive exposé of how Boeing put profit before passengers, leading to the devastating loss of life in the 737 MAX crashes and the downfall of an American business giantIn examining the history of the 737, Flying Blind explores how Boeing''s new management degraded a highly-regarded plane with cost-focused mandates and skimped on testing in the Trade ReviewVividly written and meticulously researched, Flying Blind is a story everyone - every consumer, every citizen, every worker in every industry - needs to read. * Diana B. Henriques, New York Times bestselling author of The Wizard of Lies: Bernie Madoff and the Death of Trust *Peter Robison's compelling and richly reported Flying Blind is about so much more than the sad decline of Boeing and the tragic mistakes that led to the 737 Max disaster. It's also the urgent story of how the almighty profit motive supplanted a culture of engineering excellence in boardrooms across America and the avoidable calamity that has impacted all of us as a result. * Brad Stone, New York Times bestselling author The Everything Store *The astoundingly well reported and beautifully told story of the downfall of what was once a great American company ... a must-read. * Bethany McLean, New York Times bestselling author of The Smartest Guys in the Room *Flying Blind is superb reporting in service of a riveting story ... As you turn each page in growing disbelief and anger, I guarantee it will keep you reading late into the night. * Kurt Eichenwald, New York Times bestselling author of Conspiracy of Fools and The Informant *Flying Blind is a gripping narrative and required reading for anyone who wants to understand how one of America's mightiest corporations veered so badly off course. * Sheelah Kolhatkar, New Yorker staff writer and New York Times bestselling author of Black Edge *The most affecting parts of this book are Robinson's portraits of those bereaved by the subsequent crashes, and their battle for accountability from a company that tried to pin the blame on foreign pilots' incompetence. This is a compelling, deeply reported account, written in crisp, controlled anger. It is an indictment not just of one of America's most celebrated companies, but of an entire era. * Financial Times *An authoritative, gripping and finely detailed narrative that charts the decline of one of the great American companies...Robison homes in on crucial moments during the eight years it took to design, certify and produce the 737 Max, revealing how at each turn, a fixation on profits led Boeing employees to make a series of catastrophic choices. * New York Times *The long train of events that led to the tragedies - and the subsequent reputational and financial trashing of one of America's biggest companies - is expertly dissected in Flying Blind.... A 'bottom-line mindset' prevailed. In rich detail, Mr Robison chronicles the shortcomings of that approach at a firm where safety should be paramount. * The Economist *A startling investigation of the corporate blunders behind the tragedies that claimed the lives of 346 passengers. * The Times *A disturbing account that will return much-deserved scrutiny both to Boeing and to its regulator. * Wall Street Journal *Chilling...A vital and enraging portrait of an avoidable tragedy. * Publisher's Weekly (starred review) *A remarkable look at corporate culture's impact on consumer safety, Flying Blind is a captivating and unsettling portrait of Boeing and American business. * Booklist (starred review) *[A] revealing exposé...A damning, highly readable account of a once-great company brought to its knees by bad leadership. * Kirkus *A gripping tale...Robison's fast-paced account serves as an excellent case study of business mismanagement...and will have broad appeal as a story about the rise and fall of a historic business. * Library Journal (starred review) *
£11.69
Cornerstone Genius Makers: The Mavericks Who Brought A.I. to
Book Synopsis'This colourful page-turner puts artificial intelligence into a human perspective . . . Metz explains this transformative technology and makes the quest thrilling.' Walter Isaacson, author of Steve Jobs____________________________________________________This is the inside story of a small group of mavericks, eccentrics and geniuses who turned Artificial Intelligence from a fringe enthusiasm into a transformative technology. It's the story of how that technology became big business, creating vast fortunes and sparking intense rivalries. And it's the story of breakneck advances that will shape our lives for many decades to come - both for good and for ill. ________________________________________________'One day soon, when computers are safely driving our roads and speaking to us in complete sentences, we'll look back at Cade Metz's elegant, sweeping Genius Makers as their birth story - the Genesis for an age of sentient machines.' Brad Stone, author of The Everything Store and The Upstarts'A ringside seat at what may turn out to be the pivotal episode in human history . . . easy and fun to read . . . undeniably charming.' ForbesTrade ReviewIn Genius Makers, Cade Metz delivers the definitive take on how AI technology came to be and what its arrival will mean for us humans. The book relies on tireless reporting and delightful writing to bring to life one of the most surprising and important stories of our time. If you want to read one book to understand AI, this is the one. -- Ashlee Vance, New York Times bestselling author of ELON MUSKThis colourful page-turner puts artificial intelligence into a human perspective. Through the lives of Geoff Hinton and other major players, Metz explains this transformative technology and makes the quest thrilling. -- Walter Isaacson, #1 New York Times bestselling author of LEONARDO DA VINCI, STEVE JOBS and THE INNOVATORSCade Metz has produced an enthralling narrative of the advance of artificial intelligence. He describes the key personalities, the seminal meetings and the crucial breakthroughs with his customary eye for detail, building them into a dramatic history of this era-defining technology. -- Kai-Fu Lee, author of AI SUPERPOWERSThis is the inside story of how AI entered Google, Facebook, and the rest of high tech. It is also the story of how Silicon Valley and its mega-bucks infiltrated AI and changed its course. Chock full of behind-the-scenes anecdotes and wry humour - we learn the true tale of the technology that is transforming humanity. -- Oren Etzioni, chief executive, Allen Institute for Artificial IntelligenceOne day soon, when computers are safely driving our roads and speaking to us in complete sentences, we'll look back at Cade Metz's elegant, sweeping Genius Makers as their birth story - the Genesis for an age of sentient machines. -- Brad Stone, author of THE EVERYTHING STORE and THE UPSTARTS
£10.44
Edward Elgar Publishing Ltd Contending Perspectives in Economics: A Guide to
Book Synopsis'This wise and lucid guide to pluralism in economics embodies the values of its cause. Generous, open-minded, fair, accurate and accessible: John Harvey's new book is a fine achievement that every economics major should read.'- James K. Galbraith, The University of Texas at Austin, USJohn Harvey's accessible book provides a non-technical yet rigorous introduction to various schools of thought in economics. Premised on the idea that economic thinking has been stunted by the almost complete rejection of anything outside the mainstream, the author hopes that this volume will open readers' minds and lead them in new and productive directions. In his exploration of Neoclassical, Marxist, Austrian, Post Keynesian, Institutionalist, New Institutionalist and Feminist schools of thought, unique features of each approach are highlighted, complemented by discussions of methodology, world views, popular themes, and current activities. Accurate and impartial, every chapter covering a heterodox school of thought has been vetted by an acknowledged expert in that field. Though written for use in undergraduate courses, this guide will no doubt offer a great deal to any scholar wishing to gain a fresh perspective and greater understanding of the variety and breadth of current economic thinking.Trade ReviewFifty years ago I used Robert L. Heilbroner's The Worldly Philosophers to get students excited about economics. Today I would use John T. Harvey's Contending Perspectives in Economics. The book is beautifully written and full of insights into who economists are and why they think the way they do. --Paul D. Bush, California State UniversityEconomics is a mess. Oppositional clans (''schools''), pseudo-science, corruption of various kinds and relentless disdain for the real-world predominate. If you are thinking of entering this war-zone, then reading John Harvey's Contending Perspectives in Economics is your best bet for retaining your intellectual health. --Edward Fullbrook, University of the West of England, UKI just finished reading the book! I feel like I learned so much from it, and not just in terms of the information itself. As I read, it stimulated so much thought I found myself writing many pages on things I'd never even thought about! --Marcus Schiebold, Economics Undergraduate Student, University of North TexasTable of ContentsContents: 1. Introduction 2. Economics as a scientific discipline 3. Neoclassical economics 4. Marxism 5. Austrian economics 6. Post Keynesian economics 7. Institutionalism 8. New Institutionalism 9. Feminist economics 10. Ecological Economics 11. Conclusions Index
£23.70
London Publishing Partnership Digital Transformation at Scale: Why The Strategy
Book SynopsisThis book is for people worrying about their sinking ship. Based on experience, it is a guide for navigating the blockers, buzzwords and bloody-mindedness that doom any analogue organisation trapped into thinking that while the internet has changed the world, it won't change their world. Companies that grew up on the web have changed our expectations of the services we rely on. We demand simplicity, speed and low cost. Organizations founded before the Internet aren't keeping up - despite spending millions on IT, marketing and 'innovation'. This revised, expanded second edition of Digital Transformation at Scale is a guide to building a digital institution. It explains how a growing band of reformers in businesses and governments around the world have helped their organizations pivot to this new way of working, and what lessons others can learn from their experience. It is based on the authors' experience designing and helping to deliver the UK's Government Digital Service (GDS). The GDS was a new institution made responsible for the digital transformation of government, designing public services for the Internet era. It snipped £4 billion off the government's technology bill, opened up public sector contracts to thousands of new suppliers, and delivered online services so good that citizens chose to use them over the offline alternatives, without a big marketing campaign. Other countries and companies noticed, with the GDS model now being copied around the world.Trade Review"Now more than ever we need to take the chance to shape the digital world as it shapes us. All governments and large organisations must take part. The story in this powerful book is essential reading." — Martha Lane Fox, Baroness Lane-Fox of Soho; "Business transformation is hard. Government transformation is harder. But both must make the transition to the digital age if they are to thrive. Digital Transformation at Scale is written by those who know how it’s done, because they’ve led that transformation. This is THE invaluable guide to bringing legacy institutions into the 21st century." — Tim O’Reilly, Founder and CEO, O’Reilly Media; "The transformation the authors led in the UK sparked change in governments around the world, including the Obama White House. Their approach broke open decades of dysfunction and waste and made the public believe in government. And that belief is foundational to our democracy." — Jen Pahlka, Executive Director of Code for America; "The Government Digital Service was one of the great unsung triumphs of the last parliament. This book is indispensable for any leader looking to emulate that success." — David Cameron, Prime Minister of the United Kingdom (2010–16); "An important and timely book. Dealing with government online should be as easy as ordering from Amazon. The UK model – acting like a start-up rather than a traditional government agency – is one from which all big organisations should learn." — Malcolm Turnbull, Prime Minister of Australia (2015–18)
£14.24
Springer Publishing Co Inc Leadership in Practice
Book Synopsis2024 Prose Award Winner for Nursing and Allied Health Services Category!This book is a comprehensive, well-researched, and well-presented guide for nascent and existing leaders of public health care who navigate the complex, fragmented, often underfunded, and rapidly changing system. It is a most valuable resource. ---Doody''s Review Service, 5 starsLeadership in Practice prepares leaders for the unpredictability, complexity, ambiguity, and uncertainty they will face while leading public health and healthcare organizations and teams. It equips leaders with practical, sustainable, and universal skills, abilities, and intangibles needed to thrive in a constantly-evolving environment.Building on a solid theoretical foundation, Leadership in Practice addresses the challenges leaders face in many contexts by exploring the skills and behaviors necessary for the effective practice of leadership. Integrating the most relevant leadership theories, their history, evidence, and application in public health and healthcare, chapters focus on the essential competencies that leaders in public health and healthcare must master, including effective dialogue, ethical leadership and moral courage, systems thinking, strategic thinking and analysis, and emotional intelligence. The textbook discusses the many challenges leaders face, including change leadership, developing an equity mindset, effective leadership during organizational crises, and meaningful engagement with the communities served. Case studies relevant to public health and healthcare examine topics such as leadership during COVID-19, Hurricane Katrina and other natural disasters, community engagement and team building, hiring diverse personnel, preventing burnout, and more to provide lessons learned from real-world examples.Leadership in Practice brings together a diverse array of leaders and a wide range of voices to impart wisdom and share unique perspectives and experiences from public health and healthcare settings. This authoritative resource is essential for anyone training in public health, healthcare management, and related health professions, and illustrates why it is critical to learn from leaders who possess different worldviews, experiences, and training backgrounds. Leadership in Practice provides you with expert insight on building the right leadership framework and developing a meaningful leadership style for your own leadership practice.Key Features: Describes the core principles, skills, traits, and behaviors for effective leadership in practice Includes engaging case studies demonstrating leadership intangibles, applications, and real-world context in public health and healthcare settings Builds self-awareness through self-assessments and reflection exercises Provides wisdom and insight from notable and diverse leaders in the field Leads students and professionals to the development of their own framework upon which to build and continuously evolve their leadership practice
£74.69
Spiramus Press Naked, Short and Greedy: Wall Street's Failure to
Book SynopsisAudience: Investors, entrepreneurs, companies considering going public, policy makers.Summary: Rigged financial markets and hopeless under-regulation on Wall Street are not new problems. In this book, Susanne Trimbath gives a sobering account of naked short selling, the failure to settle, and her efforts over decades, trying to get this fixed.Part I. Opening ActThis is a cautionary tale. What started as a regulatory failure has turned into a regulatory crisis. Shareholder democracy is in shambles. The institutions that were established to correct a problem of trade settlement failures (failures to deliver shares for settlement) have instead exacerbated the problem. They may not survive what comes next.Chapter 1: Primer. A non-technical explanation of the terminology and concepts used in the book, plus the economic implications of trading ""phantom"" stock and bonds.Chapter 2: Start at the Beginning. Twenty-five years ago, when I was working ""backstage at Wall Street"" a group of corporate trust specialists told me about a problem in shareholder voting rights. When I went to senior management at Depository Trust Company (DTC), then and still the largest securities depository in the world, brushed it off saying, ""You can't balance the world.""Part II. Back to Where I Left OffChapter 3: A Sidewalk Café in New York. At the request of a business colleague, I have coffee with a lawyer from Texas who tells me that a problem was about to blow up the financial markets: Wall Street brokers are using short sales and fails to deliver to grab the assets of American entrepreneurs. I feel a pang of guilt for not sticking it out to fix this before I left DTC in 1993. By 2003, it was a full-blown regulatory crisis!Chapter 4: Blind Men Describe an Elephant. When I start working on the issues after 2003, the lawyers, companies, investors and consultants I meet are like the blind men and a phantom share is the elephant. From a dentist in Michigan to a Republic operative in Washington DC, few of the self-described experts even knew what a naked short sale was before it either happened to them or someone hired them to pontificate on the subject.Part III. Committing to a CauseChapter 5: Real Experts Meet. The lawyers and several companies they represent are relying on poorly written reports provided by the Blind Men. Recognizing that the errors are piling up and having a negative impact on the outcomes in the court room, I bring in real experts, including the corporate trust specialists who first came to me in 1993. We coin the term ""phantom shares"" to describe the extra shares being created by short sales, stock lending and fails to deliver.Chapter 6: STA White Paper. The industry organization of corporate trust specialists, the Securities Transfer Association (STA) issues a report on over-voting after they are unable to get help from the Securities and Exchange Commission (SEC). Articles in their newsletter include a survey showing that over-voting – the direct result of investors voting phantom shares in corporate elections – impacts every public company. Almost immediately, the Securities Industry Association sends a letter to the NYSE describing how they can hide over-voting and the NYSE removes the last remaining rule that made it possible for a buyer to demand delivery of shares. A year later, over-voting is found in every corporate election surveyed by the STA. Even after the SIA implements processes to hide over-voting, the STA finds one-third of corporate elections are still receiving up to 25% more votes than there are shares outstanding.Chapter 7: Tax Consequences. My research shows that taxpayers and governments are losing out when interest and dividends are paid on phantom shares. The loss of tax revenue is not trivial: as much as $4.0 billion to the states and $1.5 billion to the federal government every year.Part IV. Success Seems PossibleChapter 8: Regulation SHO. I submit comment letters to the SEC that outline the financial and economic consequences of fails to deliver (FTD). When FTD reporting from NSCC to SEC begins, we are optimistic. Even though it is a list of victims (companies) but not the perpetrators (brokers), this is our first chance to see weekly and then daily data. We still don't know how old a fail is, but at least we have more frequent reports of the total value of fails and the number of shares failed per company. This chapter includes several of my comment letters explaining the implications for capital markets and the economy of the unfolding regulatory crisis, including the fact that Reg SHO had no enforcement teeth. It includes the attachments I submitted, like a copy of an NYSE audit proving that they knew that brokers were voting in corporate elections without regard to shareholder rights.Chapter 9: Criminal Cases Reveal Evidence. Although none of the lawsuits against the central clearing and settlement organizations (DTCC and its subsidiaries) is able to progress in the state courts, some organized crime cases result in settlement agreements and federal prosecutions. They move slowly but reveal evidence through discovery that supports the civil claims for several issuers against the brokers. This book does not detail financial crimes, but the cases against the primary perpetrators involved in manipulating Eagletech's stock are outlined to demonstrate the criminal strategies. We visit the more complete story of Eagletech Communications, Inc. in Chapter 10.Chapter 10: The Battle Goes Public. When a Dateline NBC segment on Eagletech is announced, the pajamahideen are emboldened, organizing protests and rallies including one on the sidewalk in front of DTCC's headquarters in Manhattan. The Dateline episode falls far short of the exposé everyone was hoping for. Later that year, the National Association of Securities Administrators Association (NASAA) holds a public forum in Washington, D.C. Publicity for the issue rises to the mainstream media, with a cover story in Bloomberg Markets magazine focused on the problems created by phantom votes. The CEO of a large public company is in the audience. I challenge him to buy shares of stock in his own company and find out if the seller fails to deliver. His broker debits his bank account for over $1 million dollars – then it takes two months for him to get delivery of the shares. In the face of this evidence and the harsh reality that it can happen to anyone, Patrick Byrne escalates his activities to warfare.Part V. Escalating CommitmentsChapter 11: Byrne's War. With the NASAA event as the backdrop, I push Patrick Byrne to stay focused on the real issue: corporate governance. He has me added to several email distribution lists with what he dubs the ""Pajamahideen"" – freedom fighters who work from home in their pajamas. Patrick hires a firm specializing in ""legislative strategies"" to arrange a media event in Washington DC. It is poorly attended and not widely reported with only one congressional aide at the event. Instead of explaining the important regulatory changes needed to protect corporate governance, Patrick has the team presentation focus on criminal activity. This chapter includes the text of my online interview with The Sanity Check.Chapter 12: Publicity Ramps Up with Meetings, Events and Interviews. I appear at the confirmation hearing when a former DTCC Board members is nominated as State Treasurer for New Jersey. I and some of the pajamahideen point to his Board role as making him complicit in hiding the fails to deliver. Afterward, DTCC will attempt to use one obscure new article about the hearing in an effort to disparage me (Chapter 15). Stories show up in every financial news outlet from print and online to radio and television. Bloomberg produces and airs a special report on ""Phantom Shares"" and I am the keynote speaker at the Securities Lending Conference in New York. I am contacted by an agent from the FBI-NY and he asks me to meet with the SDNY Attorney's office to brief them on fails and shorts. I present them with shocking evidence of system-wide problems in post-trade processing. I don't hear from them again.Chapter 13: Naked, Short and Greedy in LA. The CFA-LA initially agrees to put on an event about naked short selling. Bloomberg TV is prepared to broadcast the event. Then DTCC threatens action against CFA-LA if they have me as a speaker. CFA-LA caves and cancels the event. Overstock CEO Patrick Byrne steps up with a small sponsorship and STP Advisory Services funds the remainder for a new event in October. With just a shoe-string budget, we are able to fill a meeting room at the Park Hyatt in Century City (Los Angeles) with attendees from all over the US.Part VI. All Seems LostAfter a series of promising events, what happened next offered one setback after another. In a painful, emotionally charged series of events for me, the goal of resolving the regulatory crisis seemed to move further and further away. Things were happening too quickly to have feelings about them: by the time it was over, I was just starting to have feelings about the kind of feelings I had when it was happening. DTCC's efforts to banish me to the background left me raw as I constantly had to keep up my guard against it. Paradoxically, all of the negativity drew a sense of even deeper commitment from me.Chapter 14: Resistance from Wall Street. DTCC escalates their efforts against me. It has the opposite effect, making more companies and investors trust me to speak out on their behalf. They contact the producers and sponsors for events that invite me to be keynote speaker. They even threaten to cancel program participation for a transfer agent who hires me as a consultant. In the end, the people and organizations that I worked with in my years at DTC come to my support with more speaker invitations.Chapter 15: Corporate Governance Fails at Overstock. The real blow comes when Patrick has the chance to close it out with the proxy voting charade at his annual meeting. He does nothing because he got the chairman slot he was so afraid ""they"" would take away from him. The real experts I bring in are ignored completely. I feel Patrick and his lawyers push me aside in favor of a series of yes-men and consultants with worn-out low-level government titles. He will lose his appeal in a million-dollar lawsuit brought against him and one of his writers for libel and defamation.Chapter 16: Senate Inaction. Patrick is a big political donor who is able to get some statements about ""naked short selling"" read into the record by congressmen from Utah. I was able to include a couple of paragraphs about fails to deliver. Under pressure from DTCC, the SEC and Wall Street's own political donations, Congress refuses to hold hearings to air the investors' side of the story. In 2012, the Washington Post will report finding lawmakers in 2008 were investing hundreds of thousands of dollars in short-selling funds.Part VII. When the Music StopsThen came the Wall Street bailout, appointing Geithner to Treasury to replace Paulson (who pillaged the Treasury on his way out of town), Dodd-Frank which does nothing but order a bunch of studies. Soon, everyone is so wrapped up in trying to figure out what the rules are going to be that no one is able to move forward with any action.Chapter 17: Media Interest after the Financial Crisis. When the financial crisis hits the markets, I am doing radio interviews every month. In September, Matt Taibbi interviews me for the Rolling Stone magazine article that would be quoted extensively because he called Goldman Sachs a ""great vampire squid wrapped around the face of humanity, relentlessly jamming its blood funnel into anything that smells like money."" In 2013, Forbes was still referencing that article. The Daily Show produces a segment on short selling that gets attention as far up as the White House daily briefing.Chapter 18: CMKM and the UnShareholders. A diamond mining firm, CMKM, orders a ""cert pull"" to get all the company's shares out of the DTC. It reveals how many phantom shares are in circulation as a multitude of investors – dubbed the UnShareholders – are left holding the empty bag. Brokers begin deleting share positions as they stop returning calls to angry customers around the world, including several active-duty members of the military stationed overseas. But the evidence is there: brokers assigned phantom shares to their most vulnerable customers while getting real certificated-shares for themselves and favored clients. Before it shuts down, the UnShareholder project reveals the same circumstances applied to over 100 investors for 21 more companies across 15 brokerage firms. Launched June 9, 2008; closed in 2010. The investors were located throughout the US and in 5 other countries on three continents. In 2007, shareholders in British Columbia (Canada) sue their broker for refusal to provide certificates for shares shown in their account. The same day it was filed, it went directly before B.C. Supreme Court Justice H. Groberman, who ordered Canaccord to provide the share certificates ""without delay.""Chapter 19: Two Documentary Films. Sandra Mohr's Stock Shock is first out of the blocks among several films, including a few big Hollywood productions that would make the connection between failures in supervision, regulation and post-trade processing and the 2008 collapse of global capital markets. ""The bad guys won."" I am interviewed for the documentary Wall Street Conspiracy in July. When the stock market crashes in September, the producers invite me back to explain the connection with what I told them 2 months earlier. The transcript of that interview is included in this chapter.Part VIII. The Tragedy of a Downer EndingChapter 20: GAO Faults SEC and Other Revelations. In 2009, GAO would fault SEC for ignoring thousands of ""NSS"" complaints. My interview with the GAO is included in this chapter. The deeper tragedy is that so many companies lost access to the capital that is a keystone on US capital markets. Of the three companies highlighted in this book, Eagletech folded in 2006, CMKM held on until 2019 (as NHHI). Only Barker Minerals remains a functioning business despite the fact that the shares ceased trading after they could no longer afford to have financial statements produced by an external auditor.Chapter 21: Barker Minerals' Unique Approach. A Canadian mining firm, Barker Minerals Ltd. approached me in 2010 for help with a strategy they developed to ferret out which brokers were failing to deliver their stock for settlement. In contrast to denouncing short sellers, which was the basis for most complaints in the US, Barker called their analysis the ""Pro Long Strategy"" for its emphasis on protecting and supporting long-term shareholder investments. Barker Minerals continues in operations today, primarily using personal funding after the stock ceased trading on 5 April 2019.Part IX. Unresolved Regulatory CrisisFor decades, investors have settled for a small rate of return in their investment accounts, while the companies holding their money have earned trillions of dollars in income. If there is one lesson learned from my experiences over the last 15 years, it is that even a disorganized protest is still a protest. A small but vocal group of investors and entrepreneurs can shake up the system at least enough to get some transparency. The financial sector has lost its moral compass. Investors and entrepreneurs are on their own when they venture into US capital markets. They have to protect themselves and the wealth they hope to accumulate to ensure the future.Table of Contents PART I. OPENING Chapter 1. A Primer Chapter 2. Start at the Beginning PART II. BACK TO WHERE I LEFT OFF Chapter 3. A Sidewalk Café in New York Chapter 4. Blind Men Describe an Elephant PART III. COMMITTING TO A CAUSE Chapter 5. Real Experts Meet Chapter 6. STA White Paper Chapter 7. Tax Consequences PART IV. SUCCESS SEEMS POSSIBLE Chapter 8. Regulation SHO Chapter 9. Criminal Cases Reveal Evidence Chapter 10. The Battle Goes Public PART V. ESCALATING COMMITMENTS Chapter 11. Byrne's War Chapter 12. Publicity Ramps Up Chapter 13. Naked Short and Greedy – the Event PART VI. ALL SEEMS LOST Chapter 14. Resistance from Wall Street CFA-LA press release Chapter 15. Corporate Governance Fails at Overstock Chapter 16. Senate Inaction PART VII. WHEN THE MUSIC STOPS Chapter 17. Media Interest after the Financial Crisis Chapter 18. CMKM and the UnShareholders Chapter 19. Two Documentary Films PART VIII. THE TRAGEDY OF A DOWNER ENDING Chapter 20. GAO faults SEC and Other Revelations Chapter 21. Barker Minerals' Unique Approach PART IX. UNRESOLVED REGULATORY CRISIS References Appendix 1: Report for Barker Minerals, Review of Data and Documents, October 14, 2010 Appendix: Limitations and Disclaimers Appendix 2: Report for Barker Minerals ‒ Updated Review of Data and Documents (July 16, 2012) Barker minerals' strategy APPENDIX 3: Manipulative Market Practices Derived from TMPG (2007) APPENDIX 4: Barker's Event Analysis Index Endnotes
£28.45
McGraw-Hill Education Supply Chain Management
Book SynopsisManaging supply chains has become one of the most complex processes that organizations have to implement and manage. In the 16 chapters of Supply Chain Management, logistics, marketing, and operations management concepts, principles, and strategies will be used to explain and illustrate supply chain management in a global context.Supply Chain Management approaches the topic from a managerial perspective, with basic concepts and principles added in when necessary to increase comprehension and understanding. In each chapter, basic supply chain concepts are operationalized in a format that is useful for management decision making. Examples of organizational application of these concepts will be cross-disciplinary.Table of ContentsTable of Contents1) Supply Chain Management: Operations and Integration2) Customer Service and Satisfaction3) The Role of Information in Supply Chains4) Sales Forecasting and Inventory Management5) Transportation: Overview, Infrastructure, Measures, and Management6) Warehouse Management7) Materials Management and Handling in the Supply Chain8) Sourcing and Procurement 9) The Role of Manufacturing, Marketing and Finance in Supply Chains10) Managing Relationships with Customers and Suppliers11) Supply Chain Process Integration12) Global Supply Chain Management13) Managing Supply Chains in Global Markets14) Strategic Supply Chain Network Design15) Collaboration, Cooperation and Integration in the Supply Chain16) Supply Chain Performance Measurement and Metrics
£51.29
Pearson Education (US) Creating Agile Organizations
Book Synopsis Cesario Ramos works worldwide as a senior management consultant on large-scale Agile adoptions in the financial and high-tech industries. His international experience, a strong background in technology, and passion for people make him an influential partner in organization design and in leading the adoption of Agile. Cesario has a MSc in mathematics and computing science from the University of Eindhoven and is also a Certified LeSS Trainer and Professional Scrum Trainer from Scrum.org. Outside of his consulting work, Cesario has served as a Java/C# developer, lead software architect, CTO, and as a product manager. He is also the author of Create Agile Organizations, A Scrum Book, and EMERGENT -- Lean & Agile Adoption for an Innovative Workplace. Ilia Pavlichenko leads Agile transformations in companies around the world. He is an organization design consultant with a rigorous focus on coaching senior management. IliTable of Contents Foreword by Craig Larman xix Foreword by Dave West xxi Preface xxiii Introduction xxvii Acknowledgments xxxv About the Authors xxxvii Part I: Foundational Concepts 1 Chapter 1: Organizing for Adaptability 3 Hello, VUCA World! 3 What Is an Agile Organization Design? 4 Typical Problems When Adopting Agility 6 Avoid Copy–Paste Scaling: A Typical Scaling Approach 10 Overview of an Agile Organization Design 11 Summary 16 References 17 Chapter 2: Systems Thinking 19 Basics of Systems Thinking 19 Applying Systems Thinking 31 Summary 48 References 49 Chapter 3: Optimize for Adaptiveness 51 What It Means to Be Adaptable 53 Flow Efficiency 54 Behavior of Queues 54 Queueing System Structures 61 Algorithm for Dealing with Queues 62 Choose an Operational Strategy 63 Summary 67 References 68 Chapter 4: Agile Organizational Design 69 Why Organizational Redesign? 70 Business Strategy Drives Organizational Design 71 Overview of a Design Process 72 Agile Organization Design Guidelines 73 Agile vs. Traditional Human Resources Management 101 Summary 104 References 105 Chapter 5: An Agile Adoption Approach 107 Principles of an Agile Adoption 107 Overview of an Adoption Approach 109 Overarching Adoption Guidelines 111 Applying Systems Thinking in Organizational Coaching 120 Summary 130 References 131 Chapter 6: Coaching for Change 133 Guideline 1: Influence People 134 Guideline 2: Co-Create the Change 136 Guideline 3: Voluntary Participation 139 Guideline 4: Acknowledge the Loss 144 Guideline 5: Deliver the Message Continually 147 Guideline 6: Help People to Cross the Edge 149 Guideline 7: Axes of Change 153 Guideline 8: Find the Right Balance of Radical/Incremental Change 159 Summary 161 References 162 Part II: Applying the Concepts 165 Chapter 7: Group Facilitation 167 Principles of Facilitation 167 Workshop Design 172 Facilitating Scrum Events 178 Summary 195 References 196 Chapter 8: Preparing the Product Group 197 Areas of Concern for Successful Preparation 197 Area 1: Involve the Managers 198 Area 2: Understand the Current Reality 204 Area 3: Create a Vision of the Future 221 Area 4: Identify the Product Group 233 Organizational Design to Eliminate Dependencies 242 Summary 249 References 250 Chapter 9: Launching the Product Group 251 Menu of Available Choices 252 Initial Product Backlog Refinement 253 Define the Definition of Done 257 Feature Team Adoption Map 260 Self-Designing Team Workshop 265 Team Lift-Off 270 Identify and Launch Communities 282 Identify Coordination Mechanisms 284 Create Useful Checklists 286 Summary 288 References 289 Chapter 10: Coaching Teams 291 The Building Blocks of the Agile Organization 291 Observations of an Agile Team 292 Building on the Team Lift-Off: Coaching Multifunctional Learning 296 Dealing with Recurrent Complex Problems in Teams: Systems Team Coaching 315 Improving Team Dynamics: Trust 329 Facilitate Feedback Loops for Learning: Learning New Practices 332 Summary 335 References 335 Chapter 11: Guiding the Product Ownership 337 What Makes a Team Product Owner? 337 The Product Owner in a Senior Position 341 Product Ownership Measures 345 Customer Understanding 347 The Product Owner Process 349 Stakeholder Alignment 351 Product Owner Leadership 354 Summary 356 References 357 Appendix Case Studies and Workshop Examples 359 Index 413
£27.54
Kogan Page Ltd Learning Ecosystems
Book SynopsisKatja Schipperheijn is an internationally recognized learning strategist and founder of Habit of Improvement, a consultancy that focuses on learning strategies that foster growth and well-being in a human-machine symbiosis. Besides her work in corporate settings, she is founder of the sCooledu foundation with which she reached over 15,000 children participating in her workshops on digital citizenship. Based in Antwerp, Belgium and Dubai, UAE, she is also an international keynote speaker and guest lecturer.Trade Review"Katja Schipperheijn provides a helpful and important deep analysis of an area that is rapidly changing our lives. She explains the history and direction of human and behavioural automation clearly and then gives us a framework that we can apply to learn and adapt - a LearnScape. Creating a LearnScape should be on every executive's agenda." * Julia Cook, CEO, Change Management Group; Deputy Chair of GMC; Chair of Consortium for Street Children-US *"As we build an innovation ecosystem to find and nurture new ideas, it is vital to feed it with the most appropriate skills and capabilities to drive growth. Adapting to different learning methods and styles is key to helping the ecosystem thrive. Learning from the intelligent symbioses of humans and technology have to offer, provides nimble growth opportunities. The method for continuous improvement presented by Katja Schipperheijn is therefore a useful guide for business leaders who want to innovate together with their team." * Lisa Perkins, Director of Research and Innovation, BT *"Katja has one of those unique L&D mindsets that can move your thinking forward in steps rather than increments. Learning Ecosystems is an important book for any serious learning professional or executive who wants to grow with their team through the opportunities that digital innovations have to offer in a world of ever accelerating change." * Damien Woods, Chapter Lead - Learning & Growth, 7-Eleven Australia *"Katja makes a strong case for enabling organization and human development through technology. She takes a fresh look at the latest research in education and the latest technology trends that will develop and amplify humans' abilities. Any leader who wants to unleash the collective experience and knowledge of the organization with engaged employees and wants to meet the challenge of retraining, or nurture a culture of continuous learning, should read Learning Ecosystems." * Dr. Regis Chasse, Founder and Chief Learning Officer, CLO Advisors LLC, Dean The Leadership Institute *"Access to learning opportunities will be one of the key differentiators in adapting to the rapidly changing world. Opportunities for continuous development can be a scarce resource and are not available to everyone to the same extent. Thanks to the evolution of technology, we can build learning ecosystems to provide access to knowledge for learners around the world. Everyone will have a fair chance to develop and grow and not feel limited by a lack of local offerings." * Sami M. Leppänen, Learner Experience Innovation Manager, KONE Corporation *"The turmoil we are going through since the beginning of this century requires companies to grow resilience and people to acquire new skills. In this wonderful book, Katja Schipperheijn shows that competences such as curiosity, openness, optimism, empathy, entrepreneurship, consilience and imagination will make the all the difference needed to thrive, grow and learn. In a world that is becoming increasingly virtual and ever changing, learning architects will find the necessary tools and inspiration to prepare for the future of work." * Stefan van Hooydonk, Founder of the Global Curiosity Institute, Co-founder and Dean, Earth Academy, L&D strategist and Author *"How does one build a learning organization that constantly collects data, processes it and turns them into actionable information? The answer is simple: understand the science and art of learning and build an organization using those building blocks and dynamics. Connect the dots and create an ecosystem-organization or in other words: create a LearnScape. Katja Schipperheijn has always been passionate about 'learning' and now she has used her scientific understanding of how 'learning' works to describe how to create a LearnScape. This fascinating book is a must-read for everybody that not only wants to be ready for the future, but wants to play an active role in shaping it. Learning Ecosystems is an instant classic, the book as well as the concept." * Rik Vera, International Keynote Speaker, Thought Leader, Business Philosopher, Author, Coach, Consultant *"Leading companies recruit people who are highly curious and able to learn fast. They create a learning ecosystem that delivers insights into the strategies, processes and tools that make the difference." * Gerhard Gschwandtner, Founder and CEO, Selling Power *Table of Contents Chapter - 00: Introduction; Section - ONE: A world in ever-increasing change; Chapter - 01: The world of human and machine; Chapter - 02: The value driven organization; Chapter - 03: The data driven organization; Section - TWO: Learning to stay relevant for the future; Chapter - 04: Lifelong learning in a world of change; Chapter - 05: Competences that make us unique as human beings; Section - THREE: Learning strategies and technology; Chapter - 06: Can learning strategies stand the test of time?; Chapter - 07: Learning technologies; Section - FOUR: Lean learning ecosystems and LearnScapes; Chapter - 08: The learning maturity model - From data repositories to LearnScapes; Chapter - 09: Lean learning; Chapter - 10: The six drivers of LearnScapes to make learning central; Section - FIVE: Building LearnScapes; Chapter - 11: Step 1: Discovery - Analysing the current learning needs for future success; Chapter - 12: Step 2: Burning platform - A supported choice for change; Chapter - 13: Step 3: Path to improvement - where technology, content and the learning culture come together; Chapter - 14: Step 4: Joint execution - no success without cooperation; Chapter - 15: Step 5: Future growth and improvement - never stop learning; Chapter - 16: Conclusion: Next steps
£28.49
Harriman House Publishing The Model
Book SynopsisThe Model is composed primarily of storiesof the people, companies, executives and events that have punctuated three decades at Overlook. There are stories of success, but also stories of problems and failure.
£31.99
Princeton University Press Pioneers of Capitalism
Book SynopsisTrade Review"A FiveBooks Best Economic History Book of the Year""An excellent book."---Tyler Cowen, Marginal Revolution"[Prak and van Zanden] have provided a path forward for studying economic history that takes complexity seriously without letting it prevent us from getting to the important truths of economic history. One can only hope that more social and economic historians follow Prak and van Zanden’s path in the future."---Samuel Gregg, Engelsberg Ideas"[Pioneers of Capitalism] will be the standard work on the topic for years and perhaps decades to come, as it offers a very well-written and powerful account of the rise and fall of the Dutch Republic in the medieval and early modern periods."---Gijs Dreijer, Business History Review"[Pioneers of Capitalism] surpasses the previous syntheses of Dutch capitalism by bringing it in line with recent developments in economic history. . . . Fascinating."---Bas Spliet, Journal of European Economic History
£29.75
St Martin's Press Uncanny Valley
Book SynopsisA NEW YORK TIMES BESTSELLER. ONE OF THE NEW YORK TIMES''S 10 BEST BOOKS OF 2020. Named one of the Best Books of 2020 by The Washington Post, The Atlantic, NPR, the Los Angeles Times, ELLE, Esquire, Parade, Teen Vogue, The Boston Globe, Forbes, The Times (UK), Fortune, Chicago Tribune, Glamour, The A.V. Club, Vox, Jezebel, Town & Country, OneZero, Apartment Therapy, Good Housekeeping, PopMatters, Electric Literature, Self, The Week (UK) and BookPage. A New York Times Book Review Editors'' Choice and a January 2020 IndieNext Pick.A definitive document of a world in transition: I won''t be alone in returning to it for clarity and consolation for many years to come. --Jia Tolentino, author of Trick Mirror: Reflections on Self-DelusionThe prescient, page-turning account of a journey in Silicon Valley: a defining memo
£11.05
Cengage Learning, Inc Advertising and Integrated Brand Promotion
Book SynopsisGain an understanding of advertising and brand strategy from an integrated marketing, advertising and business perspective with Close Scheinbaum/O'Guinn/Semenik's popular ADVERTISING AND INTEGRATED BRAND PROMOTION, 9E. Updates bring strategy to life in today's digital and mobile society as new content addresses industry shifts, such as pandemic-prompted changes in consumer behavior and e-commerce, influencer marketing, celebrity endorsements and streaming content. New examples highlight contemporary ads and current forms of branding and marketing for well-known brands like Target, Chanel, Amazon, Southwest, Netflix, Disney, ESPN, Apple, TikTok, Instagram, Adidas and Nike. You examine concepts in the context of advertising practice as you follow the processes of an advertising agency. Leading theory and practice keeps content relevant and applicable whether you are pursing business, marketing communication or advertising. MindTap digital resources further strengthen understanding.Table of ContentsPart I: ADVERTISING AND INTEGRATED BRAND PROMOTION IN BUSINESS AND SOCIETY. 1. The World of Advertising and IBP. 2. The Structure of the Advertising Industry: Advertisers, Advertising Agencies, and Support Organizations. 3. The History of Advertising and Brand Promotion. 4. Social, Ethical, and Regulatory Aspects of Advertising and Promotion. Part II: ANALYZING THE ENVIRONMENT FOR ADVERTISING AND INTEGRATED BRAND PROMOTION. 5. Advertising, Integrated Brand Promotion, and Consumer Behavior. 6. Market Segmentation, Positioning, and the Value Proposition. 7. Advertising Research. 8. Planning Advertising and Integrated Brand Promotion. Part III: THE CREATIVE PROCESS. 9. Managing Creativity in Advertising and IBP. 10. Creative Message Strategy. 11. Executing the Creative. Part IV: THE MEDIA PROCESS. 12. Media Planning Essentials. 13. Media Planning: Newspapers, Magazines, Television, and Radio. 14. Media Planning: Advertising and IBP in Digital, Social, & Mobile Media. Part V: INTEGRATED BRAND PROMOTION. 15. Sales Promotion, Point-of-Purchase Advertising, and Support Media. 16. Event Sponsorship, Product Placements, and Branded Entertainment. 17. Integrating Direct Marketing and Personal Selling. 18. Public Relations, Influencer Marketing, and Corporate Advertising.
£72.19
Edward Elgar Publishing Ltd Post-Keynesian Economics: New Foundations
Book SynopsisStudents in economics are ever more distressed by the disconnect between mainstream economics and the real world. This book shows how post-Keynesian economics constitutes a coherent heterodox alternative, based on realistic assumptions and the integration of the financial and real sides of the economy, with an emphasis on the many paradoxes that arise in a truly macroeconomic analysis.The book is a considerably revised and updated version of the widely used and frequently cited 2014 edition. It provides a comprehensive account of post-Keynesian theory and policy. Topics covered include its methodological foundations, consumer theory and choice under fundamental uncertainty, firms and pricing, money and credit, effective demand and employment, growth theory, open-economy issues, inflation theory. It also links with ecological economics. Scholars of economics, particularly post-Keynesian and heterodox economists, will find this comprehensive look at the field a necessary addition to their libraries, while students and instructors will find it a perfect text for any class on post-Keynesian economics.Trade ReviewWinner of the EAEPE Myrdal Prize (now the Joan Robinson Prize)‘Marc Lavoie’s thoroughly revised Post-Keynesian Economics provides an irrefutable critique of mainstream economics, which is becoming ever more recondite and irrelevant. But the book does much more, offering the clear prospect of an intellectual renewal of both micro- and macroeconomics, firmly founded on realistic assumptions relevant for a world of fundamental uncertainty and integrating finance and the real economy. Lavoie’s Post-Keynesian Economics, unparalleled in its coverage of establishment and post-Keynesian micro- and macroeconomics, is a work of lasting importance. An amazing feat.’ -- Servaas Storm, Delft University of Technology, the NetherlandsAcclaim for the first edition:‘I am delighted to have been invited to present a discussion of Marc Lavoie’s Post-Keynesian Economics: New Foundations. I was contemplating whether to give my short review, “it’s a brilliant book, you must buy it”, or my longer and more considered review, “it’s a brilliant book, you must buy it and I wish I had written it!” . . . It is a book every economist should have on his (or her) shelf, placed within easy reach.’ -- John McCombie, European Journal of Economics and Economic Policies: InterventionTable of ContentsContents: Notation used in the book Preface to the Second Edition 1. Essentials of heterodox and post-Keynesian economics 2. Theory of choice 3. Theory of the firm 4. Credit, money and central banks 5. Effective demand and employment 6. Accumulation and capacity 7. Open-economy macroeconomics 8. Inflation theory 9. Concluding remarks References Index
£49.35
Larsen and Keller Education Building Construction: Principles, Materials and
Book Synopsis
£110.88
Pearson Education Limited Options Futures and Other Derivatives Global
Book SynopsisJohn Hull is the Maple Financial Professor of Derivatives and Risk Management at the Joseph L. Rotman School of Management, University of Toronto (UofT). In 2016, he was awarded the title of University Professor (an honour granted to only 2% of faculty at UofT). He has acted as a consultant to many financial institutions around the world and has won many teaching awards, including UofT's prestigious Northrop Frye Award. He is an internationally recognised authority on Derivatives and Risk Management and has many publications in this area. His work has an applied focus, with his research and teaching activities including risk management, regulation and machine learning, as well as derivatives. He is co-director of Rotman's Master in Finance and Master in Financial Risk Management Programs.Table of ContentsList of Business Snapshots List of Technical Notes Preface Introduction Futures markets and central counterparties Hedging strategies using futures Interest rates Determination of forward and futures prices Interest rate futures Swaps Securitization and the financial crisis of 2007-8 XVAs Mechanics of options markets Properties of stock options Trading strategies involving options Binomial trees Wiener processes and Itô's lemma The Black–Scholes–Merton model Employee stock options Options on stock indices and currencies Futures options and Black's model The Greek letters Volatility smiles and Volatility Surfaces Basic numerical procedures Value at risk and expected shortfall Estimating volatilities and correlations Credit risk Credit derivatives Exotic options More on models and numerical procedures Martingales and measures Interest rate derivatives: The standard market models Convexity, timing, and quanto adjustments Equilibrium models of the short rate No-arbitrage models of the short rate Modeling Forward Rates Swaps Revisited Energy and commodity derivatives Real options Derivatives mishaps and what we can learn from them Glossary of terms DerivaGem software Major exchanges trading futures and options Tables for Nx Author Index Subject Index
£61.74
Lexington Books The Seen the Unseen and the Unrealized How
Book SynopsisThis book shows the effects and implications of regulation on how the market functions, with an emphasis on how regulation affects economic actors in other parts of the economy. It focuses on how re-allocation of resources due to real change versus artificial change caused by regulation affects the choice situation of individual actors.Trade ReviewBylund (Oklahoma State) shows how markets help society improve choices about alternative future opportunities. Government regulations, in contrast, often make these choices less efficient for society as a whole. Bylund uses a thought experiment about the rational economic choices people in a small, simple, local society make. In a free market, apple growers and nail manufacturers depend on prices to signal the relative value of goods and services. These signals, in turn, guide entrepreneurs toward investments that make new, valuable things available. As economic production diversifies, prices coordinate entrepreneurs’ activities. When governments regulate and subsidize specific economic activities, they change entrepreneurs’ calculations about future investment, narrowing the possibilities for efficiently made and innovative products. Efforts to regulate or ban sweatshops, for example, hurt the unrealized potential of markets for increasing value in society. Markets allow for a more efficient and competent response to natural disasters than governments... [T]his clear, readable book will stimulate discussion in economics, business, philosophy, and economic policy classes. Summing Up: Recommended. Lower-division undergraduates through faculty. * CHOICE *Public choice scholars are well versed in highlighting the unseen effects of regulation. However, Per Bylund, in his important book, The Seen, the Unseen, and the Unrealized, suggests that regulation affects individuals far more perniciously than what is typically recognized. Bylund paints a picture of the market process that is both elegant and nuanced. . . .The book synthesizes insights from many classic writers, including Bastiat, Menger, Mises, and Hayek, in a refreshing yet familiar manner. It is a well-written, detailed exploration of the functioning of the market process that gains a great deal of traction using straightforward concepts. The author encourages the reader to think more deeply about the process by which mutually beneficial outcomes tend to be consistently realized in the market. Indeed, reflection on the realistic features of the market’s error-correcting tendencies— and the consequences of distorting these tendencies—makes this book a worthwhile read for laymen and scholars alike. * Public Choice *Per Bylund’s The Seen, the Unseen, and the Unrealized is a well-reasoned and written exposition of how regulations in the economy have deleterious effects on our everyday lives. It takes the reader through basic economic reasoning to telling examples and in the process makes the very important point about reorienting our perspective on exchange, production, and wealth creation as an ongoing process that is always in progress. Today's so-called inefficiencies are tomorrow's profit opportunities for those entrepreneurs that act upon them and release new ways to release the mutual gains from trade. Regulations thwart this ongoing and ceaseless progress. Entrepreneurship, on the other hand, is the prime mover of progress and improvements in the material conditions of man. A great read, highly recommended. -- Peter Boettke, George Mason UniversityTable of ContentsChapter 1 The How of the Market Chapter 2 The Price is Right Chapter 3 What Prices Communicate Chapter 4 Unbeatable, Imperfect Markets Chapter 5 The Seen and the Unseen Chapter 6 The Market and Natural Disasters Chapter 7 Taxation and Regulation Chapter 8 Attempts to Perfect the Market Chapter 9 The Unrealized Chapter 10 Implications for our View of Society
£37.80
LID Publishing Inc. Silk Through the Ages
Book SynopsisThe fascinating sociocultural story of how the silk textile conquered the luxury world and remained prestigious throughout the ages.Trade Review"Back in economic history, we find that a Dutch philosopher from the 17th century -- Mandeville -- elicited luxury as the sole support for the economy to work. the Scottish Adam Smith, a century later -- well-known as the father of economics -- was heavily influenced by Mandeville. Trini Callava went with all vigor back to history, and thoroughly pursued a profound study of silk -- an icon of luxury of all times -- as key not to just social and economic order, but also, an anthropological need. The strategy of luxury should be a core study in all business schools." --Alejandro Ruelas-Gossi, PhD, Clinical Professor of Strategy and Innovation, Universidad de Navarra, School of Economics & Business "Trini takes a unique perspective to explore and understand the remarkable journey of silk through the ages as a symbol of luxury. In this journey, the reader will get a chance to ponder culture, consumerism, and globalization." --Michael Tsiros, PhD, Patrick J. Cesarano Professor and Chair of Marketing, University of Miami Business School
£11.04
New Society Publishers The Mediators Toolkit Formulating and Asking
Book SynopsisThe Mediator's Toolkit offers an array of methods for mediators to develop the skills to formulate and ask strategic questions that shift perspectives and result in successful mediated outcomes in any context.Table of ContentsAcknowledgments Glossary Introduction Book Content Terminology Sequences of Questions SECTION I: The S Questions Model — Theory Chapter 1: Introduction and Purpose of the S Questions Model The S Questions Model Premise on Which the S Questions Model Has Been Developed Outline Summary of the Model The S Questions Model The Purpose of Mediation Questions Perspective and Paradigm Chapter 2: How We Process and Communicate Information How Information Is Processed Factors That Contribute to the Information That We Process The NLP Model of Communication Our Created Paradigm Becomes Our Reference Point for Interpreting Information How We Communicate Information to Others Distortion, Deletion and Generalization When Communicating to Others The Surface Structure Language We Use When We Communicate with Others Using Mediation Questions to Create a Paradigm Shift Chapter 3: Working with the Brain in Mediation The Brain Working with the Avoid-threat Reflex in Mediation SECTION 2: Practical Application of the S Questions Model Chapter 4: Methodology to Minimize an Avoid-threat Reflex When Asking Questions Methodology Chapter 5: The S Questions Model Applied to a Mediation Process Reflective Preparation for Questions The S Questions Model S Questions Model Applied to Initial Separate Meeting S Questions Model Applied to Joint Meeting SECTION 3: Practical Application of S1, S2 and S3 Questions Chapter 6: S1: The Subject Matter Dimension of Questions Chapter 7: S2: The Structure Dimension of Questions Chapter 8: S3: The Seeking Information Dimension of Questions SECTION 4: Practical Application of S4 Questions Chapter 9: Introduction: The Eight Types of S4: Shift Thinking Dimension of Questions 91 S4: The Shift Thinking Dimension of Questions Chapter 10: S4: Journey of Inference Questions S4: The Shift Thinking Dimension of Questions — Journey of Inference Questions How Do Journey of Inference Questions Work? When to Ask Journey of Inference Questions Methodology Chapter 11: S4: Neuro-Linguistic Programming Questions S4: The Shift Thinking Dimension of Questions — Neuro-Linguistic Programming Questions How Do Neuro-Linguistic Programming Questions Work? When to Ask Neuro-Linguistic Programming-based Questions Methodology Chapter 12: S4: Distinction and Difference Questions S4: The Shift Thinking Dimension of Questions — Distinction and Difference Questions How Do Distinction and Difference Questions Work? When to Ask Distinction and Difference Questions Methodology Chapter 13: S4: Reflective Connecting Questions S4: The Shift Thinking Dimension of Questions — Reflective Connecting Questions How Do Reflective Connecting Questions Work? When to Ask Reflective Connecting Questions Methodology Chapter 14: S4: Cognitive Elements-based Questions S4: The Shift Thinking Dimension of Questions — Cognitive Elements-Based Questions How Do Cognitive Elements-based Questions Work? When to Ask Cognitive Elements-based Questions Methodology Chapter 15: S4: Other People Questions S4: The Shift Thinking Dimension of Questions — Other People Questions How Do Other People Questions Work? When to Ask Other People Questions Methodology Chapter 16: S4: Underlying Interests Questions S4: The Shift Thinking Dimension of Questions — Underlying Interests Questions How Do Underlying Interests Questions Work? When to Ask Underlying Interests Questions Methodology Chapter 17: S4: Future Focus Questions S4: The Shift Thinking Dimension of Questions — Future Focus Questions How Do Future Focus Questions Work? When to Ask Future Focus Questions Methodology Endnotes Index About the Authors A Note about the Publisher
£31.45
Bonnier Books Ltd The Winning Formula: Leadership, Strategy and
Book Synopsis*THE SUNDAY TIMES BESTSELLER*HOW DOES A PIT CREW CHANGE FOUR WHEELS IN 1.9 SECONDS?AND WHAT DOES THAT MEAN FOR A COMPANY LIKE BLACKBERRY?WHAT IS RON DENNIS' SECRET TO GOOD TIME MANAGEMENT?AND HOW CAN THAT HELP TV PRODUCERS?WHY IS F1 THE PERFECT EXAMPLE FOR LEADERSHIP, MOTIVATION AND STRATEGY?AND WHAT CAN WE LEARN FROM IT?In The Winning Formula, driver, commentator and entrepreneur David Coulthard opens the doors to the secretive world of F1 and reveals in simple, entertaining and utterly compelling terms how he has been able to master this mind-boggling variety of disciplines by applying the skills honed from his years at the top of the world's most demanding motorsport.By recounting his own stories, and combining them with first-hand experience of stellar individuals such as Lewis Hamilton, Ron Dennis, Sir Frank Williams, Christian Horner and Sebastian Vettel, Coulthard provides a fascinating fly-on-the-wall insight into F1 but at the same time offers an invaluable guide to the business of sport and the sport of business.
£9.89
Facet Publishing Engaging your Community through Active Strategic
Book SynopsisNow more than ever, libraries must find ways to engage with their communities in order to demonstrate the value they create and deliver. Engaging your Community through Active Strategic Marketing is a comprehensive resource that provides an overview of best practice strategic marketing, with advice on how to implement effective marketing activities in libraries and information services with the best chance of success. It takes each element of the strategic marketing domain and outlines both current marketing best practice and its detailed application in the library and information sector. It includes a set of tools and techniques to help reflection and progress towards effective marketing.Whether it is raising awareness of resources, increasing library use or demonstrating value, this book will help libraries from all sectors achieve their goals, communicate their benefits and present a clear and consistent image.Table of ContentsEngaging your Community through Active Strategic Marketing
£53.96
LID Publishing Ma Huateng & Tencent: A Business and Life
Book SynopsisChina's economic rise and influence has been one of the most significant developments in the global economy of recent times. A driving force behind this expansion has been the private entrepreneurs and companies of China, some of which have literally redefined the economic and business landscape, both inside and outside of China. Ma Huateng (Pony Ma) is one such entrepreneur. In 1998, he co-founded Tencent Inc, starting with the company's QQ instant messaging tool that became a huge hit in China. Under Ma's leadership, Tencent has moved into web portals, social networks, multi-player games and e-commerce, making the company today an Internet powerhouse and China's number one brand. Ma himself was hailed by Time magazine in 2014 as one of the world's most influential people. This book examines the rise of Ma and Tencent, known for their truly innovative thinking and approach to technology and business.
£8.99