Business communication, etiquette and presentation Books

Book SynopsisAs awareness of social and environmental issues becomes more central to business and reputational success, communications and marketing professionals need to be able to make the most of opportunities to communicate effectively about these issues. This is the definitive guide to planning and delivering great communications on complex social and environmental issues. Outlining the steps needed to plan, risk-proof and execute effective communications strategies, the book provides a clear framework to help leaders, communications managers and marketing practitioners build the knowledge and skills needed to spot risks and opportunities around complex issues, such as climate change and ethical supply chains. Including real-world case studies, practical exercises and further reading, each chapter offers a beginning-to-end framework: from making the business case and mapping stakeholders, to messaging, framing relevant tactics, and then risk-assessing the plan. Whether a local authority, brand, educational institution or senior leader, this guide will equip you with all the necessary skills to make your communications effective.Table of ContentsChapter 1. Building the business case for strategic social and environmental communications Chapter 2. Key principles of communicating social and environmental issues Chapter 3. Understanding your context - what kind of organisation you're working with and your own roleChapter 4. Uncovering and refining your aimsChapter 5. Understanding your stakeholders and stakeholder ecosystem Chapter 6. Principles of effective engagement Chapter 7. Building allies, advocates and partnerships Chapter 8. Creating a stakeholder-focused communications approach Chapter 9. Risk-proofing your approach Chapter 10. Conclusion

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Book SynopsisNow in its 9th edition, this extensively revised and updated handbook explains how you can write reports that will be: * Read without unnecessary delay * Understood without undue effort Accepted, and where applicable, acted upon / Divided into three parts, the book looks in detail firstly at the practical side of report writing: * Preparation and planning * Collecting and handling information * Writing and revising / Secondly, at the creative side of report writing: * Achieving a good style and choosing the correct words * Improving the overall appearance of reports / And thirdly at 23 common types of report, including: * Annual reports/ Appraisal reports * Audit reports Minutes/Progress reports * Student project reports/Technical reports / There is also an extensive glossary and a selection of sample reports.Trade Review"What is special about the text is that it is more than just 'how to write reports'; it gives that extra really powerful information that can and often does make a difference... The book is comprehensive in its detail and contents, covering type style, fonts, writing style and even advice on binding and illustrations." Training Journal. "By far the most informative text covering report writing that I have seen." Training Journal.Table of ContentsList of illustrations; Preface to the ninth edition; Acknowledgments; Part 1: The practical side of report writing; 1. Preparation and planning; 2. Collecting and handling information; 3. Writing and revising your report; Part Two: The creative side of report writing; 4. A style guide to good report writing; 5. The Correct Use of English; 6. Improving the presentation of your report; Part Three: Some common types of report; Accident reports; Agendas for committee meetings; Annual reports; Appraisal reports; Audit reports;Comparative testing reports;Duty notes reports; Explanatory reports; Feasibility reports; - Informative reports; - Instructional manuals; - Interview reports; - Investigation into the financial affairs of a company; reports; - Minutes; - Process description reports; - Progress reports; Scientific reports; - Student project reports; - Systems evaluation reports; - Technical reports; - Technological reports; - Trouble-shooting reports; Appendix 1: Harvard Referencing; Appendix 2: Sample reports; Glossary; Resources; Index.

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Book SynopsisWinner: Axiom Award Gold Medal (Networking)Scientists have proven that stories make the brain light up in ways no other form of communication does. Using story frameworks as a communication device for data will help make your recommendations stick and be acted on.Organizations use data to identify problems or opportunities. The actions others may need to take today from your insights in data could reverse or improve the trajectory of your future data. So, communicating data well, drives very important outcomes. Even though most roles depend on data, communicating well is the top skill gap in roles using data. The essential skill for today’s leaders (and aspiring leaders) is shaping data into narratives that make a clear recommendation and inspire others to act. Almost every role today uses data for decision making. As you grow in your career, you can become a strategic advisor and ultimately a leader using data to shape a future where humanity and organizations flourish.Duarte and her team have culled through thousands of data slides of her clients in technology, finance, healthcare, and consumer products, to decode how the highest performing brands communicate with data.DataStory teaches you the most effective ways to turn your data into narratives that blend the power of language, numbers, and graphics. This book is not about visualizing data, there are plenty of books covering that. Instead, you’ll learn how to transform numbers into narratives to drive action. It will help you communicate data in a way that creates outcomes both inside and outside your own organization. It will help you earn a reputation as a trusted advisor, which will advance your career. it will help your organization make faster decisions and inspire others to act on them! Nancy Duarte is one of the preeminent storytellers in American business and the acclaimed author of Slide:ology, Resonate, and the HBR Guide to Persuasive Presentations comes this book that will help you transform numbers into narratives.

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