Business communication, etiquette and presentation Books

1380 products


  • Interpersonal Communication 2024 Release ISE

    McGraw-Hill Education Interpersonal Communication 2024 Release ISE

    Book SynopsisInterpersonal Communication helps students see how communication not only affects their relationships but also influences their health, happiness, and quality of life. Author Kory Floyd encourages students to go beyond commonsense notions about communication and helps them see the value of investigating interpersonal processes - both face-to-face and online - in a systematic manner. Interpersonal Communication meets students where they are, speaking to them in a way that engages them and helping them to use both the content and the cognitive tools to relate theories and concepts to their own experiences, and features:Seamless integration of scholarship, theory, and skillsEmphasis on critical thinking and self-reflectionExamples with real-world relevance relate content to real lifeOnline and electronically mediated communication integrated in every chapter

    £53.99

  • Business Networking The Survival Guide

    Pearson Education Business Networking The Survival Guide

    1 in stock

    Trade Review"If you want to accelerate your confidence and effectiveness. Clear, concise with fast results.’ Dr Lynda Shaw, CPsychol, Business Neuroscientist 'Perfect for any novice networkers and anyone wanting to refresh their skills. Fantastic!' Harris Frazer, Corporate Risk Advisor 'Follow this simple process and celebrate those Ahaa moments that lead to more success.' George Torok, Co-author, Secrets of Power Marketing & Host of the radio show, Business In MotionTable of ContentsAbout the author Acknowledgements Foreword How this book works Part 1 Before the event 1 The invitation 2 Your LinkedIn profile (and how it fits into networking) 3 How to prepare for the event Part 2 During the event 4 What to do on arrival 5 How to break the ice 6 How to move on 7 Dealing with groups 8 Managing rejection 9 Building relationships 10 Asking business questions 11 How to move forward Part 3 After the event/following up 12 Reviewing your new connections 13 Reconnecting by phone 14 Using LinkedIn to create more business and career opportunities 15 Meeting again 16 Maintaining relationships Part 4 Final words 17 Why networking matters 18 Understanding how to network with the opposite sex And when all's been said and done Index

    1 in stock

    £13.49

  • Make Meetings Work Teach Yourself

    John Murray Press Make Meetings Work Teach Yourself

    15 in stock

    Book SynopsisMeetings are an inevitable and often unwelcome aspect of the working day. They figure heavily in all walks of life and create a forum for providing information, holding discussions, and making decisions. If they are run well they are a really valuable tool in running your organisation and progressing projects. If run badly they can seem like no more than a time-wasting irritant to the participants.Whether you hold meetings in your office or attend international summits, the meeting is a place where certain etiquette is essential. How to run a meeting, behave in a meeting, construct minutes, and Chair meetings are all essential skills for anyone wishing to move projects forward, forge a career in business or even run their own business. So, even if you are only a participant in frequent meetings this book will show you how to get the most out of them and ensure that they are a building block of success. From issuing invitations to taking the minutes, or even chairinTable of Contents : 1. What are meetings for? : 2. Different types of meetings : 3. Organising a meeting : 4. Administration : 5. Pre-planning : 6. Being a speaker : 7. Being heard : 8. Follow up : 9. Different types of minutes : 10. Role of the minuter : 11. Structuring minutes : 12. Writing up and distributing minutes : 13. Giving a meeting focus : 14. Running a meeting : 15. Common problems : 16. Ending a meeting productively

    15 in stock

    £7.49

  • The Business Writing Coach Teach Yourself

    John Murray Press The Business Writing Coach Teach Yourself

    20 in stock

    Book SynopsisBy the end of this book you will have be ready to lead at a higher level Discover your writing strengths and weaknesses Understand the key types of business writing Develop your skills Get the details right Make a positive impact on your business Other books help you talk the talk. The Teach Yourself Coach books helps you walk the walk. Who are you? * Anyone who wants to impress more and achieve more with their written communication at work Where will this book take you? * You will have new skills and knowledge, and be fully ready to use it in a specific writing project How does it work? * A combination of practical tried-and-tested advice, and unique interactive exercises When can you do it? * In your own time, at your own pace What else do you get? * Access to free online videos and printable resources Why Teach Yourself? * Teach Yourself books are truste

    20 in stock

    £11.24

  • Developer Advocacy

    APress Developer Advocacy

    1 in stock

    Book SynopsisChapter 1: What is Advocacy?.- Chapter 2: Becoming a Developer Advocate.- Chapter 3: Starting a Developer Advocacy Team.- Chapter 4: Managing Work Output for your New Advocacy Team.- Chapter 5: Getting Started with Content for Developer Advocacy.- Chapter 6: Understanding and Optimizing Stakeholders in Developer Advocacy.- Chapter 7: Growing: Creating an Advocacy Roadmap.- Chapter 8: Amplifying Advocacy's Impact.- Chapter 9: Measuring Advocacy's Impact.- Chapter 10: Parting Thoughts on Successful Developer Advocacy.Table of Contents● Chapter 1: What is Advocacy? o Who can benefit from dev advocacy? o Why advocacy? o Business Goals? ● Chapter 2: Becoming o Advocacy starts with a team of 1 o Attributes of an advocate o Transitioning into advocacy as an Engineer o Preparing for advocacy as a tech company ● Chapter 3: Starting: The foundations of an advocacy team o Structure o Compensation o Roles o Interviewing for and Hiring Advocates ● Chapter 4: Starting: Advocacy work product o Tasks to be completed o Processes to be set up o Typical deliverables ● Chapter 5: Starting: Content o Content first conversations o The content factory o The anatomy of technical content ● Chapter 6: Starting: Stakeholders o Key to cross-functional collaboration o Developer Marketing o Engineering o DevRel ● Chapter 7: Scaling: Advocacy Roadmap o 0 to 100 Roadmap o Growing the team o Expanding capabilities ● Chapter 8: Scaling: Amplifying success o Going beyond the body shop o Increasing internal value o Leveraging PR and Marketing o Advocacy Operations 101 ● Chapter 9: Scaling: Measuring Impact o KPIs o Share of Conversation ● Chapter 10: The Advocacy North Star o Industry Examples o Conclusion

    1 in stock

    £33.74

  • Business and Professional Writing: A Basic Guide

    Broadview Press Ltd Business and Professional Writing: A Basic Guide

    15 in stock

    Book SynopsisStraightforward, practical, and focused on realistic examples, Business and Professional Writing: A Basic Guide for Americans is an introduction to the fundamentals of professional writing. The book emphasises clarity, conciseness, and plain language. Guidelines and templates for business correspondence, formal and informal reports, brochures and press releases, and oral presentations are included. Exercises guide readers through the process of creating and revising each genre, and helpful tips, reminders, and suggested resources beyond the book are provided throughout. The second edition includes new sections on information security and ethics in business writing. New formal proposal examples have been added, and the text has been updated throughout. Business and Professional Writing instructor site resources include PowerPoint lectures, suggested assignments, grading rubrics, and lesson plans, and suggested lecture notes. KEY FEATURES: Very concise—points are made as briefly and directly as possible Tone is friendly and encouraging rather than formal or academic Strong coverage of marketing and promotional writing: brochures, social media, and news releases are covered along with other kinds of workplace writing Readable layout, with many concrete examples, instructive images, and helpful tips throughout Trade ReviewPraise for the First Edition“Paul MacRae’s Business and Professional Writing delivers on its promise to provide a basic bread-and- butter guide to workplace writing. Whereas other books combine practical writing instruction with communication theory, MacRae’s background as a journalist comes through in his concise approach: he hones in on the core genres and skills that all professional writers must develop as part of their writing repertoires. This book practices what it teaches. Concepts are explained and illustrated clearly and efficiently. The strong section on grammar clearly explains the basics that need to be in every professional writer’s toolkit. The book’s brevity, conciseness, and to-the-point approach make it a practical, accessible textbook that would be a great resource for any student.” — Kelly Belanger, Virginia Tech“Business and Professional Writing provides a solid overview of key topics related to business communication. Clear, concise chapters teach students about plain language, format, and grammar, and highlight the most common forms of business communication such as letters and memos. What makes this book stand out from the competition is its focus on news releases, brochures, and promotion on the web. Detailed instructions on how to construct an effective brochure are especially helpful to students who often struggle with this format.” — Precious McKenzie, Rocky Mountain CollegeTable of Contents Acknowledgements Preface Introduction to Business and Professional Writing Part I The Basics of Strong Writing Chapter 1 Plain Language Chapter 2 The Seven Cs of Good Professional Communication Introduction Chapter 3 The Eighth C: Learning Grammar Language Chapter 4 Copy-Editing Part II Document Design Chapter 5 Basic Document Design Chapter 6 Formatting for Correspondence Part III Correspondence Chapter 7 Emails and Memos Chapter 8 Letters: Good News, Neutral, and Bad News Chapter 9 Persuasive Letters Part IV Writing for a Job Chapter 10 Cover Letters Chapter 11 Resumes Part V Promotional Materials Chapter 12 News Releases Chapter 13 Brochures Chapter 14 Promotion on the Web Part VI Oral Presentations Chapter 15 Individual Oral Presentations Chapter 16 Group Presentations Part VII Reports Chapter 17 Informal Reports Chapter 18 Formal Reports Chapter 19 Formal Report Example Appendix A Answers to Exercise Index

    15 in stock

    £39.56

  • Business and Professional Writing: A Basic Guide,

    Broadview Press Ltd Business and Professional Writing: A Basic Guide,

    1 in stock

    Book SynopsisStraightforward, practical, and focused on realistic examples, Business and Professional Writing: A Basic Guide is an introduction to the fundamentals of professional writing. The book emphasizes clarity, conciseness, and plain language. Guidelines and templates for business correspondence, formal and informal reports, brochures and press releases, and oral presentations are included. Exercises guide readers through the process of creating and revising each genre, and helpful tips, reminders, and suggested resources beyond the book are provided throughout. The second edition includes new sections on information security and ethics in business writing. New formal proposal examples have been added, and the text has been updated throughout. Business and Professional Writing instructor site resources include PowerPoint lectures, suggested assignments, grading rubrics, and lesson plans, and suggested lecture notes. KEY FEATURES: Very concise—points are made as briefly and directly as possible Tone is friendly and encouraging rather than formal or academic Strong coverage of marketing and promotional writing: brochures, social media, and news releases are covered along with other kinds of workplace writing Readable layout, with many concrete examples, instructive images, and helpful tips throughout Trade ReviewPraise for the First Edition“Paul MacRae’s Business and Professional Writing is an excellent entry in the field of writing textbooks. MacRae clearly has years of experience teaching writing: he knows what students need, and he knows how to convey that information in an accessible, almost conversational way. This is a practical, no-nonsense approach to professional writing. What the reader will find here is everything he or she needs to know to be an effective communicator, from a foundation in grammar and basic precepts, including the importance of document design, to how to write in specific professional genres, including persuasive letters, résumés, and reports. Rather than being relegated to an appendix, grammar is foregrounded, along with the ‘seven Cs of good professional communication.’ The coverage is thorough yet concise, and even experienced writers will find the text to be a valuable resource.” — Michael Fox, Western University“Paul MacRae’s Business and Professional Writing delivers on its promise to provide a basic bread-and- butter guide to workplace writing. Whereas other books combine practical writing instruction with communication theory, MacRae’s background as a journalist comes through in his concise approach: he hones in on the core genres and skills that all professional writers must develop as part of their writing repertoires. This book practices what it teaches. Concepts are explained and illustrated clearly and efficiently. The strong section on grammar clearly explains the basics that need to be in every professional writer’s toolkit. The book’s brevity, conciseness, and to-the-point approach make it a practical, accessible textbook that would be a great resource for any student.” — Kelly Belanger, Virginia Tech Table of Contents Acknowledgements Preface Introduction to Business and Professional Writing Part I The Basics of Strong Writing Chapter 1 Plain Language Chapter 2 The Seven Cs of Good Professional Communication Introduction Chapter 3 The Eighth C: Learning Grammar Language Chapter 4 Copy-Editing Part II Document Design Chapter 5 Basic Document Design Chapter 6 Formatting for Correspondence Part III Correspondence Chapter 7 Emails and Memos Chapter 8 Letters: Good News, Neutral, and Bad News Chapter 9 Persuasive Letters Part IV Writing for a Job Chapter 10 Cover Letters Chapter 11 Resumes Part V Promotional Materials Chapter 12 News Releases Chapter 13 Brochures Chapter 14 Promotion on the Web Part VI Oral Presentations Chapter 15 Individual Oral Presentations Chapter 16 Group Presentations Part VII Reports Chapter 17 Informal Reports Chapter 18 Formal Reports Chapter 19 Formal Report Example Appendix A Answers to Exercise Index

    1 in stock

    £39.56

  • Business Communication: Rhetorical Situations

    Broadview Press Ltd Business Communication: Rhetorical Situations

    1 in stock

    Book SynopsisBusiness and professional communication takes place in a dynamic, ever-changing environment. How can we best help students prepare to communicate in such a challenging environment? The pedagogies of the twentieth century—lectures, quizzes, and exams—have not kept up to these new demands for student engagement. Business Communication: Rhetorical Situations supports more interactive and collaborative pedagogies to motivate students. Each chapter has two or three cases that challenge students to apply the business communication concepts they are learning to a specific set of circumstances. These cases are drawn from real-life communication situations and invite students to think through a communication situation and take action. After each case, challenges and exercises provide more opportunities for students to analyze and reflect on business documents and practice the skills discussed in the case themselves. Throughout, rhetorical concepts such as audience, genre, and purpose are central and collaboration and creativity are encouraged.Table of Contents Chapter 1: Audience, Purpose, and Genre in Business and Professional Communication Chapter 2: Argument in Professional Communication Chapter 3: Style in Business and Professional Writing Chapter 4: Professional Writing in an Electronic Environment Chapter 5: Writing in Teams Chapter 6: Communicating Across Cultures Chapter 7: Positive and Informative Messages: Writing Letters, Memos, and Emails Chapter 8: Negative Messages: Writing Letters, Memos, and Emails Chapter 9: Writing Persuasive Messages Chapter 10: Proposals Chapter 11: Informal and Interim Reports Chapter 12: Research Reports: Recommendation, Analytical, and Informational Chapter 13: Design and Visuals in Business and Professional Communication

    1 in stock

    £52.20

  • A-B-C: Analogues in Business Communication

    Nova Science Publishers Inc A-B-C: Analogues in Business Communication

    1 in stock

    Book SynopsisThe highlight of many peoples'' daily lives is business, the act of communicating and exchanging, negotiating and transacting, of selling and buying. In business, while there is always potential for transaction, nothing happens until the business is explained or the deal is done. Communication is a central ingredient. In fact, good communication alone can constitute a business practice. It is certainly a social and informant activity which facilitates business interaction. However, the study of business communication produces as many questions as there are answers: "What was that order again?"; "How do I best advise my staff of this latest developments and the company''s progress?"; "How do I work with the competition to better our sales?"; "How do I explain this?" The purpose of this book is to understand vital concepts of business communication in eight easy to read, but scholarly chapters. A-B-C: Analogues in Business Communication takes a fresh look at many of the issues that people face in the business world at any level today, including such questions as: "When and how to reduce uncertainty"; "What leads to credibility?" and making decisions, management, leadership and self-esteem; "When to use competition and co-operation?"; "What is selling?" and coping with information overload. Bringing together related concepts in business communication, this book aims to entertain and inform, showing that beneath the plethora of tasks that face us every day in the business world, there are a number of constants, which when understood in more depth, can make business communication easier at a conceptual level for anyone and everyone. Business is about efficiency, it is about suppliers meeting demand. In business, no one wants to take longer to accomplish something than he or she needs to; that is, good business communication saves time. But in order to save time, knowing how to navigate the salient concepts of the business environment is useful. Who has not heard the business aphorism to "make things happen!"? In order to "make things happen" you need to communicate, and you need to be able to understand the communication concerns of your business environment. This is the purpose of A-B-C: Analogues in Business Communication.

    1 in stock

    £113.59

  • Human-Centered Communication: A Business Case

    Greenleaf Book Group LLC Human-Centered Communication: A Business Case

    Book SynopsisWe’re spending more time than ever in virtual environments. That will only increase, as will the amount of noise we encounter there. The seemingly endless series of unwelcome digital distractions range from frustrating to dangerous. As individuals and businesses, we not only spend time and energy managing this digital pollution, we often create it. At risk are relationships and revenue. The only viable way forward is to be more thoughtful, intentional, and personal. Human-Centered Communication provides a philosophy and practice to help you connect in more meaningful and effective ways with prospects, customers, team members, and every stakeholder in your success. The concepts and models in this book apply to any form or channel of communication, but human centricity favors video. More visual and emotional than faceless digital communication, video enhances tone, intent, subtlety, nuance, and meaning. Learn to be more clear and confident on camera in live video calls, meetings, and presentations, as well as in recorded video emails, social messages, and text messages. The authors of the bestselling Rehumanize Your Business join with eleven industry-leading experts from companies like Salesforce, HubSpot, and RE/MAX to lead the growing conversation on leveraging human strengths in an increasingly digital world. The brightest future is tech-enabled, but authors Ethan Beute and Stephen Pacinelli show that it’s also human-centered.

    £22.95

  • Fundamentals of Public Relations and Marketing

    University of Alberta Press Fundamentals of Public Relations and Marketing

    1 in stock

    Book SynopsisExperts in public relations, marketing, and communications have created the most comprehensive textbook specifically for Canadian students and instructors. Logically organized to lead students from principles to their applicationand generously supplemented with examples and case studiesthe book features chapters on theory, history, law, ethics, research methods, planning, writing, marketing, advertising, media, and government relations, as well as digital, internal, and crisis communications. Chapters open with learning objectives and conclude with lists of key terms, review and discussion questions, activities, and recommended resources. Fundamentals of Public Relations and Marketing Communications in Canada will be essential in post-secondary classes and will serve as a valuable reference for established professionals and international communicators working in Canada. Foreword by Mike Coates. Contributors: Colin Babiuk, Sandra L. Braun, Wendy Campbell, John E.C. Cooper, Marsha D'Angelo, Ange Frymire Fleming, Mark Hunter LaVigne, Danielle Lemon, Allison G. MacKenzie, Sheridan McVean, Charles Pitts, David Scholz, Jeff Scott, Charmane Sing, Amy Thurlow, Carolyne Van Der Meer, Ashleigh VanHouten, Cynthia Wrate, and Anthony R. Yue.Sponsor: Hill + Knowlton Strategies

    1 in stock

    £43.34

  • Managing Text Messaging: Communicate, Connect,

    New Dawn Press Managing Text Messaging: Communicate, Connect,

    3 in stock

    Book Synopsis

    3 in stock

    £6.83

  • Is There a Speaker in the Room?

    Management Books 2000 Ltd Is There a Speaker in the Room?

    1 in stock

    Book SynopsisThere is only one thing worse than being in the audience when the speaker has had a Groucho Marx moment - "I've had a wonderful time, but this wasn't it!" - and that is being the speaker in question! This humorous, insightful and practical book should interest anyone involved in speaking at events, those considering making the step to becoming a speaker, and especially for those who are professional keynote speakers and trainers. Wide-ranging in its content, the book explains the key qualities needed for successful speakers striving for excellence, preparation and content, platform skills, building a business and working with bureaus and agents. With contributions from some of the world's top speakers in different areas of expertise, the book aims to make you feel inspired to pursue the way to excellence as a speaker.

    1 in stock

    £14.24

  • High Impact Communications: The Best Way to

    Bene Factum Publishing Ltd High Impact Communications: The Best Way to

    Book Synopsis

    £12.34

  • The Authority Guide to Presenting and Public

    Right Book Press The Authority Guide to Presenting and Public

    Book SynopsisAre you required to present, pitch or speak to an audience? Whether it''s your first presentation or you''re an experienced speaker, this Authority Guide will give you the tools, tips and confidence to deliver engaging, creative and effective presentations. Steve Bustin, an award-winning business speaker (named UK Speaker of the Year 2015 by the Professional Speaking Association), an executive-level speech coach and corporate presentation skills trainer, will teach you simple but effective techniques to keep your audience engaged.

    £9.49

  • The Authority Guide to PR for Small Businesses:

    Right Book Press The Authority Guide to PR for Small Businesses:

    Book SynopsisAny business wanting to reach new customers should be embracing public relations to spread their key messages. If you don't, your competitors will. This Authority Guide shows you how to grab the headlines (for all the right reasons), reach huge audiences and grow your business by accessing the media to tell your story.Table of ContentsAcknowledgements; Introduction; What is PR and what can it do for your business?; What's so special about editorial coverage?; Finding your news stories; What if there's nothing new in your business?; Getting your story out there: the press release; The anatomy of a press release; Who should you send your press release to?; Getting coverage: know what people are saying about you; Tools for building your PR campaign; Have a plan: build a PR strategy; Maintain your PR momentum; Reading list; Don't just take my word for it!; About the author

    £9.49

  • The Authority Guide to Networking for Business

    Right Book Press The Authority Guide to Networking for Business

    Book SynopsisYou can master the mysterious art of networking. Overcome all your networking fears and learn how effortlessly to build and leverage the powerful connections you need to enhance your reputation, raise your profile and win more business. Networking expert Rob Brown will coach you on all the essential skills that will help you meet new people, create new leads, open up opportunities and grow your business confidently and effectively.

    £9.49

  • The Authority Guide to Creating Brand Stories

    Right Book Press The Authority Guide to Creating Brand Stories

    Book SynopsisThe business with the best brand story wins. Find out how to write yours. Connect with your customers and make your business impossible to resist using this sharp, practical Authority Guide that will save you time, money and frustration. Combine psychology, creativity, logic and emotion expertly into a brand story that will make your business stand out from the crowd. And using Jim O''Connor''s hard-won knowledge and vast experience, give your business the focus, affinity, distinction and competitive advantage it needs to succeed and thrive.

    £9.49

  • The Authority Guide to Pitching Your Business:

    Right Book Press The Authority Guide to Pitching Your Business:

    Book SynopsisMake that first impression count. Create success and secure more business with a powerful pitch that really packs a punch. Avoid all the common pitfalls and learn how to boldly and succinctly explain what you do in less than 60 seconds. In this fast, focused Authority Guide, Mel Sherwood shares her expert knowledge to give you the skills you need to prepare and deliver a professional pitch with authority, confidence and passion.

    £9.49

  • The Authority Guide to Behaviour in Business: How

    Right Book Press The Authority Guide to Behaviour in Business: How

    20 in stock

    Book SynopsisExplore the psychology behind what really motivates and influences your clients, colleagues and customers. Discover what makes people tick, how they perceive and react to different situations and why they behave the way they do. In this fast, focused guide, emotional intelligence expert Robin Hills reveals insights into motivation and how people perceive situations in business. As he unlocks the secrets of human nature you''ll learn how to inspire top performance, gain trust, win confidence and build lasting relationships - more effectively and with great results!

    20 in stock

    £9.49

  • The Visual Revolution Guidebook

    Right Book Press The Visual Revolution Guidebook

    Book Synopsis

    £15.29

  • Words That Work in Business, 2nd Edition: A

    Puddle Dancer Press Words That Work in Business, 2nd Edition: A

    Book SynopsisAddressing the most common workplace relationship challenges, this manual shows how to use the principles of nonviolent communication to improve any workplace atmosphere. Offering practical tools that match recognizable work scenarios, this guide can help all employees positively affect their work relationships and company culture, regardless of their position. This handbook displays proven communication skills for effectively handling difficult conversations, reducing workplace conflict and stress, improving individual and team productivity, having more effective meetings, and giving and receiving meaningful feedback, thereby creating a more enjoyable work environment.

    £13.25

  • Supply Chain Sustainability: Modeling and

    De Gruyter Supply Chain Sustainability: Modeling and

    1 in stock

    Book SynopsisSupply chains are significant in improving business efficiency. Sustainable supply chains help industries enhance their ecological, monetary, and social performance. Innovative research frameworks as well as the modelling of sustainability issues are significant to different stakeholder’s perspectives. This book guides researchers and practitioners through developing effective sustainable supply chains to meet UN Sustainable Development Goals (SDGs).

    1 in stock

    £79.50

  • De Gruyter Robotic Process Automation: Management,

    3 in stock

    Book SynopsisThis book brings together experts from research and practice. It includes the design of innovative Robot Process Automation (RPA) concepts, the discussion of related research fields (e.g., Artificial Intelligence, AI), the evaluation of existing software products, and findings from real-life implementation projects. Similar to the substitution of physical work in manufacturing (blue collar automation), Robotic Process Automation tries to substitute intellectual work in office and administration processes with software robots (white-collar automation). The starting point for the development of RPA was the observation that – despite the use of process-oriented enterprise systems (such as ERP, CRM and BPM systems) – additional manual activities are still indispensable today. In the RPA approach, these manual activities are learned and automated by software robots, either by defining rules or by observing manual activities. RPA is related to business process management, machine learning, and artificial intelligence. Tools for RPA originated from dedicated stand-alone software. Today, RPA functionalities are also integrated into elaborated process management suites. From a conceptual perspective, RPA can be structured into input components (sensors in the wide sense), an intelligence center, and output components (actuators in the wide sense). From a strategic perspective, the impact of RPA can be related to the support of existing tasks, the complete substitution of human activities, and the innovation of processes as well as business models. At present, high expectations are related to the use of RPA in the improvement of software-supported business processes. Manual activities are learned and automated by software robots that interact with existing applications via the presentation layer. In combination with artificial intelligence (AI) as well as innovative interfaces (e. g., voice recognition) RPA creates a novel level of automation for office and administration processes. Its benefit potential reaches a return on investment (ROI) up-to 800% that is documented in various case studies.

    3 in stock

    £34.12

  • Business Communication

    PHI Learning Business Communication

    1 in stock

    Book SynopsisThis book on business communication covers key topics such as communication process, intercultural communication skills, letter writing, listening skills, presentation skills, and report writing. It is aimed at students and professionals in various fields who need to communicate effectively in the globalized business context.

    1 in stock

    £10.16

  • Excel Books Business Communication

    1 in stock

    Book Synopsis

    1 in stock

    £12.79

  • Jaico Publishing House Make Meetings Work

    1 in stock

    Book SynopsisThis is a great book . . . a short guide to making meetings work. There are excellent sections on agenda setting, managing the meeting, communicating, and concluding."--"Training Journal."

    1 in stock

    £6.18

  • Jaico Publishing House Organisational Communication

    1 in stock

    Book Synopsis

    1 in stock

    £37.04

  • The Steve Jobs Way: ILeadership for a New

    Jaico Publishing House The Steve Jobs Way: ILeadership for a New

    1 in stock

    Book SynopsisJay Elliot provides an insider perspective on Steve Jobs' iLeadership style, focusing on principles of product, talent, organization, and marketing. He highlights how Jobs' approach can drive breakthroughs in any organization, drawing from their time together at Apple.

    1 in stock

    £13.12

  • The Executive's Lifetime Library of Model

    Shubhi Publications The Executive's Lifetime Library of Model

    1 in stock

    Book SynopsisThis resource provides over 200 ready-to-use model speeches covering many different business purposes and situations. The library should be broad enough to be used by executives in all types of industry and all size firms.

    1 in stock

    £27.66

  • HarperCollins Publishers How to Work a Room Revised Edition

    15 in stock

    15 in stock

    £11.39

  • Oxford University Press, USA Plain English at Work A Guide to Writing and Speaking

    15 in stock

    Book SynopsisBailey brings together a new edition of his successful book, Plain English Approach to Business Writing, with a fresh version of his text on business speaking. Bailey creates a complete and accessible handbook for the reference market and includes new information on writing with computers, computer graphics, layout and typography, as well as updated references and examples.Trade Review"Another splendid book. Ed has exactly the right touch for blending the academic with the practical."--James C. Gaston, President, Word One Associates, Inc. "Brilliant! Bailey cuts to the heart of the problem time and again in this book. His advice eliminates the fog from business memos and the pain of composing them."--James S. O'Rourke, University of Notre Dame

    15 in stock

    £26.59

  • Palgrave Macmillan The Art of the Pitch

    15 in stock

    Book SynopsisThrough an engaging and humorous narrative, Peter Coughter presents the tools he designed to help advertising and marketing professionals develop persuasive presentations that deliver business. Readers will learn how to develop skills to create the perfect presentation.Trade ReviewPraise for Peter's Seminar Presentation Skills Workshops: 'Peter has been a tremendous asset in coaching our guys on every aspect of Presentation. He's helped build up their experience, and most importantly, their confidence.' - Tony Granger, Global Chief Creative Officer, Y&R 'We have had over 100 of our senior and mid-level people go through Coughter's workshops. The results have been impressive. Rarely do we now prepare for a presentation without someone saying, 'Have we Coughter'd it?' That is the best endorsement of all in terms of the impact he has had with our company.' - Peter G. Krivkovich, President & CEO, Cramer-Krasselt 'Peter is a teacher, leader and a Zen master.' -John Adams, Chairman The Martin AgencyTable of ContentsForeword White Spaces How we Connect The Power of Emotion How to Be The Thin Line Thoughtfulness The Way we Say Things It's More Important to be Passionate About the Work You Gotta be You Before You Do Anything Death by Deck Organizing the Presentation Rehearse, Rehearse, Rehearse Own It Getting Started What They See is What You Get Humor Vs. Jokes Punctuation You Never Know Standing Up

    15 in stock

    £20.69

  • Lulu.com 50 Ways to improve your business English

    15 in stock

    a huge range and FREE tracked UK delivery on ALL orders.

    15 in stock

    £12.47

  • Lulu Press Alexisms Useful Life Lessons from a Recovering Serial Entrepreneur

    15 in stock

    a huge range and FREE tracked UK delivery on ALL orders.

    15 in stock

    £20.49

  • 15 in stock

    £37.04

  • 15 in stock

    £28.49

  • ReadHowYouWant Dont Just Do Something Stand There

    15 in stock

    15 in stock

    £25.64

  • Rogue Kororā The Data Storytellers Handbook

    15 in stock

    15 in stock

    £38.69

  • Houghton Mifflin Websters New World Roberts Rules Of Order

    10 in stock

    Book Synopsis

    10 in stock

    £12.59

  • 15 in stock

    £13.88

  • 15 in stock

    £25.17

  • iUniverse Presenting With Style Advanced Strategies for Superior Presentations

    15 in stock

    a huge range and FREE tracked UK delivery on ALL orders.

    15 in stock

    £14.61

  • iUniverse Enhancing Your Presentation Skills

    15 in stock

    a huge range and FREE tracked UK delivery on ALL orders.

    15 in stock

    £15.60

  • 15 in stock

    £17.71

  • iUniverse Tailing Mulligan Mastering the Art of Workplace Communication

    15 in stock

    a huge range and FREE tracked UK delivery on ALL orders.

    15 in stock

    £15.60

  • iUniverse Cover Letters FollowUps Queries Book Proposals Samples with Templates

    15 in stock

    a huge range and FREE tracked UK delivery on ALL orders.

    15 in stock

    £20.54

  • 15 in stock

    £9.54

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