Business communication, etiquette and presentation Books
HarperCollins Publishers Inc Woo Wow and Win Service Design Strategy and the
Book SynopsisTrade Review"Woo, Wow, and Win is a roadmap for success in a landscape being rapidly transformed by technology and entrepreneurship. " -- Steve Case, Chairman and CEO of Revolution, author of The Third Wave: An Entrepreneur's Vision of the Future This is the book that service business executives have been waiting for. Woo, Wow, and Win shows how to make the connection between strategic opportunity, business design, and customer satisfaction. The principles of service design are the pathway to a more profitable future--and happier customers. -- Ram Charan, advisor to CEOs and boards, author of The Attackers Advantage. "Here is a long overdue manual for using the cohesiveness and power of design thinking to optimize every interaction your business has with its customers. You'll not only understand why Service Design is as important as product design--you'll have a new perspective on what makes a company unique." -- Beth Comstock, Vice Chair, GE "Tom Stewart's and Patricia O'Connell's exceptional book is a convincing testimony to the power of having service strategies that are as unique and differentiated as product strategies. It provides deep insights into how you can develop your customers and retain them with superior service. It's a must read!" -- Bill George, Senior Fellow at Harvard Business School, former Chair & CEO of Medtronic, and author of Discover Your True North "Anyone who wants to get or keep customers would do well to heed the advice in these smart, incisive pages. Service design is an idea whose time has come." -- Marshall Goldsmith, executive leadership coach and author, Triggers and What Got You Here Won't Get You There "Two pervasive themes cut across all sectors of the world economy: Everything is digital, and everything is a service. Woo, Wow, and Win shows how the discipline of Service Design enables any company to capitalize on these two trends to engage their customers, enlist their employees, and delight their shareholders." -- Geoffrey Moore, author Crossing the Chasm and Zone to Win "It's impossible to operate a successful business without mastering your service design, and it's difficult to master without this book. There is tremendous wisdom and clarity in its pages, making a complex subject both inspiring and immediately useful. Woo, Wow, and Win is an essential, urgent read." -- Stan Slap, New York Times bestselling author of Under the Hood and Bury My Heart at Conference Room B
£19.00
HarperCollins Publishers Inc Writing Without Bullshit
Book SynopsisUnless you change how you write, your emails, reports, and Web copy don’t stand a chance.In this practical and witty book, you’ll learn to front-load your writing with pithy titles, subject lines, and opening sentences.
£16.99
Harper Business Dont Take Yes for an Answer Using Authority
Book Synopsis
£22.49
McGraw-Hill Education - Europe Leadership Communication
Book SynopsisLeadership Communication guides current and potential leaders in developing the communication capabilities needed to be transformational leaders. It brings together managerial communication and concepts of emotional intelligence to create a new model of communication skills and strategies for corporate leaders.Table of ContentsSECTION ONE: CORE LEADERSHIP COMMUNICATIONChapter 1: What is Leadership Communication?Chapter 2: Leadership Communication Strategy and StructureChapter 3: The Language of LeadersChapter 4: Social Media and Other Leadership CorrespondenceChapter 5: Leadership Documents and ReportsChapter 6: Leadership Presentations in Person and OnlineChapter 7: Graphics with a Leadership EdgeChapter 8: Emotional Intelligence and Interpersonal Skills for LeadershipChapter 9: Diversity and Intercultural Communication LeadershipSECTION TWO: GROUP AND ORGANIZATIONAL LEADERSHIP COMMUNICATIONChapter 10: High-Performing Team LeadershipChapter 11: Meetings: Leadership and ProductivityChapter 12: Leadership in an Organizational ContextChapter 13: Leadership through Strategic Internal CommunicationChapter 14: Leadership through Effective External Relations
£190.19
McGraw-Hill Education - Europe Business Communication Building Critical Skills
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£140.40
Pearson Education Business Communication
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£187.00
Penguin Life The Power of Nunchi The Korean Sixth Sense for
Book Synopsis“A must-read for anyone interested in the art of intuitively knowing what others feel.” —Haemin Sunim, bestselling author of The Things You Can See Only When You Slow Down and Love for Imperfect Things “Euny Hong just taught me what I really want to be when I grow up: a nunchi ninja!” —Zoe Chance, bestselling author of Influence Is Your SuperpowerImprove your nunchi. Improve your life.Have you ever wondered why your less-skilled coworker gets promoted before you, or why that one woman from your yoga class is always surrounded by adoring friends? They probably have great nunchi. The art of reading a room and understanding what others are thinking and feeling, nunchi is a form of emotional intelligence that anyone can learn--all you need are your eyes and ears. Sherlock Holmes has great nunchi. Cats have great nunchi. Steve Jobs had great nunchi. With its focus on observing others rather tha
£15.30
Oxford University Press Essentials of Technical Communication
a huge range and FREE tracked UK delivery on ALL orders.
£75.99
MIT Press Ltd Honest Signals How They Shape Our World The MIT
Book SynopsisHow understanding the signaling within social networks can change the way we make decisions, work with others, and manage organizations.How can you know when someone is bluffing? Paying attention? Genuinely interested? The answer, writes Alex Pentland in Honest Signals, is that subtle patterns in how we interact with other people reveal our attitudes toward them. These unconscious social signals are not just a back channel or a complement to our conscious language; they form a separate communication network. Biologically based “honest signaling,” evolved from ancient primate signaling mechanisms, offers an unmatched window into our intentions, goals, and values. If we understand this ancient channel of communication, Pentland claims, we can accurately predict the outcomes of situations ranging from job interviews to first dates.Pentland, an MIT professor, has used a specially designed digital sensor worn like an ID badge—a “sociometerR
£15.29
MIT Press Ltd A Guide for the Young Economist 2e The MIT Press
Book SynopsisDetailed advice on writing papers, giving presentations, and refereeing, plus an essential guide to the basics of being a graduate student in economics.This book is an invaluable handbook for young economists working on their dissertations, preparing their first articles for submission to professional journals, getting ready for their first presentations at conferences and job seminars, or undertaking their first refereeing assignments. In clear, concise language—a model in itself—William Thomson describes how to make written and oral presentations both engaging and efficient. Declaring I would certainly take up arms for clarity, simplicity, and unity, Thomson covers the basics of clear exposition, including such nuts-and-bolts topics as titling papers, writing abstracts, presenting research results, and holding an audience's attention. This second edition features a substantial new chapter, Being a Graduate Student in Economics, that offers guidance on suc
£33.00
Hachette Books Dont Say Um
Book SynopsisNATIONAL BESTSELLER Communicate with confidence and improve your presentation skills with this essential guide–because delivery matters. Michael Chad Hoeppner has coached presidential candidates, prominent CEOs, and Ivy League deans on their communication skills. Now, he shares his wide‑ranging knowledge in Don't Say Um. Hoeppner has created an entirely new approach to communication training, providing physical exercises to quickly improve speaking. With simple-to-master exercises, Don’t Say Um is an essential tool for improving your speech. Don't Say Um challenges our preconceived notions of good speaking techniques and offers powerful tools to become master communicators.
£24.00
Griffin Publishing Liespotting
Book SynopsisPeople - friends, family members, colleagues, salespeople - lie to us all the time. Daily, hourly, constantly. None of us is immune and all of us are victims. This title links three disciplines - facial recognition training, interrogation training and a comprehensive survey of research in the field.Trade ReviewEvery decision maker in your organization should read this breakthrough book. It is practical, hands-on and founded on years of research. It offers the easily accessible methods to spot and stop what has become the most insidious business cost today deception. Richard Whiteley, Best-selling author of The Customer Driven Company, Customer Centered Growth, Love the Work You're With, and The Corporate Shaman All businesses spend a tremendous amount of time and money trying to detect just how truthful people are. The stakes are high. Despite the fact that few of us have never studied how to objectively read people and understand the many established ways of detecting unconscious communication, we are surprised at how often we get it wrong when the whole truth is finally known. This book changes the odds, and does it in a straightforward, useful and engaging way. It's worth every minute you spend reading it. Jay Walker, Founder, Priceline.com and named inventor on more than 400 U.S. patents. "
£11.99
Bloomsbury Publishing Plc Workplace Communication for the 21st Century 2
Book SynopsisWritten in clear, non-technical language, this book explains how employees and employers can maximize internal and external organizational communication-for both personal benefit and to the entity as a whole.
£107.00
WW Norton & Co Write for Your Life A Guide to Clear and
Book SynopsisThe best-selling author’s practical guide to writing clearly and convincingly in every professional setting.
£19.94
Penguin Putnam Inc A World Without Email Reimagining Work in an Age
Book SynopsisA New York Times and Wall Street Journal bestsellerFrom New York Times bestselling author Cal Newport comes a bold vision for liberating workers from the tyranny of the inbox--and unleashing a new era of productivity.Modern knowledge workers communicate constantly. Their days are defined by a relentless barrage of incoming messages and back-and-forth digital conversations--a state of constant, anxious chatter in which nobody can disconnect, and so nobody has the cognitive bandwidth to perform substantive work. There was a time when tools like email felt cutting edge, but a thorough review of current evidence reveals that the hyperactive hive mind workflow they helped create has become a productivity disaster, reducing profitability and perhaps even slowing overall economic growth. Equally worrisome, it makes us miserable. Humans are simply not wired for constant digital communication.We have become so used to an inbox-driven workday t
£22.95
Cengage Learning, Inc Personal Development for Life and Work
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£118.75
Hachette Australia The Million Dollar Handshake The ultimate guide
Book SynopsisThe Million Dollar Handshake is about more than making money - it is also about helping you feel a million dollars.
£20.12
Penguin Putnam Inc Leadership Is Language
Book SynopsisWall Street Journal BestsellerFrom the acclaimed author of Turn the Ship Around!, former US Navy Captain David Marquet, comes a radical new playbook for empowering your team to make better decisions and take greater ownership.You might imagine that an effective leader is someone who makes quick, intelligent decisions, gives inspiring speeches, and issues clear orders to their team so they can execute a plan to achieve your organization''s goals. Unfortunately, David Marquet argues, that''s an outdated model of leadership that just doesn''t work anymore.As a leader in today''s networked, information-dense business climate, you don''t have full visibility into your organization or the ground reality of your operating environment. In order to harness the eyes, ears, and minds of your people, you need to foster a climate of collaborative experimentation that encourages people to speak up when they notice problems and work together to identify and test solutions. Too many leaders fall in love with the sound of their own voice, and wind up dictating plans and digging in their heels when problems begin to emerge. Even when you want to be a more collaborative leader, you can undermine your own efforts by defaulting to command-and-control language we''ve inherited from the industrial era.It''s time to ditch the industrial age playbook of leadership. In Leadership is Language, you''ll learn how choosing your words can dramatically improve decision-making and execution on your team. Marquet outlines six plays for all leaders, anchored in how you use language: • Control the clock, don''t obey the clock: Pre-plan decision points and give your people the tools they need to hit pause on a plan of action if they notice something wrong. • Collaborate, don''t coerce: As the leader, you should be the last one to offer your opinion. Rather than locking your team into binary responses (Is this a good plan?), allow them to answer on a scale (How confident are you about this plan?) • Commit, don''t comply: Rather than expect your team to comply with specific directions, explain your overall goals, and get their commitment to achieving it one piece at a time. • Complete, not continue: If every day feels like a repetition of the last, you''re doing something wrong. Articulate concrete plans with a start and end date to align your team. • Improve, don''t prove: Ask your people to improve on plans and processes, rather than prove that they can meet fixed goals or deadlines. You''ll face fewer cut corners and better long-term results. • Connect, don''t conform: Flatten hierarchies in your organization and connect with your people to encourage them to contribute to decision-making.In his last book, Turn the Ship Around!, Marquet told the incredible story of abandoning command-and-control leadership on his submarine and empowering his crew to turn the worst performing submarine to the best performer in the fleet. Now, with Leadership is Language he gives businesspeople the tools they need to achieve such transformational leadership in their organizations.
£19.00
John Wiley & Sons Inc 101 Ways to Make Meetings Active
Book SynopsisIn this work, readers can learn how to prepare a meeting, warm up the attendees, stimulate discussion, prompt creative problem-solving, manage conflict, build consensus and close with a bang.Table of ContentsAcknowledgmentsIntroduction The Nuts and Bolts of Active Meetings Preparing Active Meetings Engaging Participants from the Start Stimulating Discussion, Dialogue, and Learning Facilitating Creative Problem Solving Managing Controversy and Conflict Building Consensus and Commitment Creating Unforgettable Endings Further ReadingAbout the Authors
£45.00
HarperCollins Focus Talking to Crazy How to Deal with the Irrational
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£17.35
BuilderBooks The Paper Trail Systems And Forms For A Well Run
Book SynopsisThe path to a thriving business starts with a map that puts you in control. If you don't plot your course to success, you'll just end up spinning your wheels. The Paper Trail, explains the difference between busyness and business success. It's your map to creating a profitable business that will help you fulfill your dreams.Trade Review"I strongly recommend this book to fast-forward a start-up remodeling company and provide tools to improve existing companies. It will save remodelers from years of trial-and-error learning." -- Lonny Rutherford, CGR, CAPS, CGP, Legacy Construction, Inc."Business health is dependent on strong processes and systems. Wendy and Bill's book give you a great blueprint." -- Mark Richardson, Co-chairman, Case Design/Remodeling and author of How Fit Is Your Business?"Most remodeling companies are started by people with all of the tools in the back of the truck but none of the tools up front that will help them run a successful business. Asdal and Jordan provide indispensable office tools for the remodeler just starting out and for the seasoned pro." -- Larry Zarker, Chief Executive Officer, Building Performance Institute, Inc
£33.56
St Martin's Press The Bezos Blueprint
Book SynopsisThe communication and leadership secrets of Jeff Bezos and how to master them, from the bestselling author of Talk Like Ted.Jeff Bezos is a dreamer who turned a bold idea into the world's most influential company, a brand that likely touches your life every day. As a student of leadership and communication, he learned to elevate the way Amazonians write, collaborate, innovate, pitch, and present. He created a scalable model that grew from a small team in a Seattle garage to one of the world's largest employers. The Bezos Blueprint by Carmine Gallo reveals the communication strategies that Jeff Bezos pioneered to fuel Amazon's astonishing growth. As one of the most innovative and visionary entrepreneurs of our time, Bezos reimagined the way leaders write, speak, and motivate teams and customers. The communication tools Bezos created are so effective that former Amazonians who worked directly with Bezos adopted them as blueprints to start t
£19.00
McGraw-Hill Education Connect Access Card for College English and
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£114.16
McGraw-Hill Education Loose Leaf for College English and Business
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£140.40
OM Book Service Loose Leaf for Communicating at Work
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£140.40
OM Book Service Loose Leaf for Corporate Communication
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£143.25
OM Book Service Looseleaf for Write Now
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£111.19
McGraw-Hill Companies LooseLeaf for Business Communication
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£140.40
McGraw-Hill Companies Loose Leaf for Business Communication Developing
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£110.84
McGraw-Hill Companies Loose Leaf Edition for Business and Professional
Book Synopsis
£140.40
Macmillan Learning The Handbook of Technical Writing
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£82.58
Bedford Books Technical Communication
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£162.99
John Wiley & Sons Inc Organizational Reputation Management
Book SynopsisORGANIZATIONAL REPUTATION MANAGEMENT Teaches public relations through the management of relationships with key organizational publics, perfect for business and management students Organizational Reputation Management: A Strategic Public Relations Perspective presents comprehensive coverage of how corporations, governments, and non profit organizations build and maintain their reputation. This unique textbook provides students with a solid understanding of the function of public relations as a strategic activity, as author Alexander V. Laskin offers a real-world relationship management perspective while employing an innovative approach to defining and analyzing reputation. Student-friendly chapters introduce all essential concepts of reputation management, describe the entire process of reputation management, help future organizational leaders appreciate the importance of reputation, explain measurement and evaluation methods, and define organizational re
£36.05
HarperCollins Focus Get Over I Got It
Book SynopsisA strong support network and meaningful connections are crucial to your long-term success and peace of mind.Although successful women excel in every way, many resist the idea of seeking help due to fear of being viewed as weak or incompetent. Instead, they struggle alone and sacrifice their happiness and peace along the way. If you feel this way, you’re in the right place!In Get Over “I Got It,” author and podcast host Elayne Fluker shows you that this isolated mindset is the reason you are overwhelmed, depressed, and even unfulfilled. With Elayne’s help, you will learn: How to step outside your comfort zone to ask for and accept support. The importance of ditching the “do-it-alone” philosophy. How to build your network and make useful connections. Ways for you to embrace the proven benefits of a stronger-together approach. Get Over I Got It will help y
£14.24
HarperCollins Leadership The Diversity Gap
Book SynopsisA sweeping leadership framework to institute clear and intentional actions throughout your organization so that people of all racial backgrounds are empowered to lead, collaborate, and excel at work.
£19.00
HarperCollins Focus Language That Leads
Book SynopsisInspire and motivate your team using powerful verbal and nonverbal communication strategies.
£12.99
Sourcebooks, Inc The Complete Book of Grant Writing
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£16.99
Sourcebooks, Inc Secrets of QuestionBased Selling
Book SynopsisAfter I sent my team to the Question Based Selling program, not only was the feedback from the training outstanding, but we experienced an immediate positive impact in results.Jim Cusick, vice president of sales, SAP America, Inc. Following the program, even our most experienced salespeople raved, saying QBS was the best sales training they have ever experienced!Alan D. Rohrer, director of sales, Hewlett PackardFor nearly fifteen years, The Secrets of Question Based Selling has been helping great salespeople live you deliver big results. It''s commonsense approach has become a classic, must-have tool that demonstrates how asking the right questions at the right time accurately identifies your customer''s needs. But consumer behavior and sales techniques change as rapidly as technologyand there are countless contradictory sales training programs promising results. Knowing where you should turn to for success can be confusing. Now fully revised and updated, TheTable of ContentsContents Preface: The Best Sales Experience I Hope You Never Have Acknowledgments Introduction: The "New" Question Based Selling PART I - A Short Course on QBS Strategy Chapter 1: Selling Intangibles Chapter 2: Expanding Your Value Proposition Chapter 3: Gold Medals and German Shepherds Chapter 4: The Herd Theory Chapter 5: Mismatching: The Avoidable Risk PART II - Leveraging the Most Powerful Tool in Sales Chapter 6: Conversational Layering Chapter 7: Leveraging Curiosity in the Strategic Sale Chapter 8: Establishing Your Own Credibility Chapter 9: Escalate the Value of Your Sales Questions Chapter 10: How to Solicit More Accurate Feedback PART III - Implementation: Putting Methods into Practice Chapter 11: Navigating the Sales Process Chapter 12: Turning Cold Calls into Lukewarm Calls Chapter 13: Getting to the "Right Person" Chapter 14: Re-Engineering the Elevator Pitch Chapter 15: Building Value in the QBS Presentation Chapter 16: Closing More Sales...Faster Epilogue: For Sales Managers Only About the Author
£15.50
Kendall/Hunt Publishing Co ,U.S. Oral Communication A Practical Approach
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£72.00
DK English for Everyone Business English Course Book
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£26.96
Berrett-Koehler Publishers Ask Outrageously! The Secret to Getting What You
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£16.14
Kendall/Hunt Publishing Co ,U.S. The Presentation Guide Book: From the Classroom
Book SynopsisThe Presentation Guide Book: From the Classroom to the Boardroom is a guide book with quick references and complete brief examples.Designed to help students, professionals and anyone asked to speak before an audience, The Presentation Guide Book: From the Classroom to the Boardroom includes a DVD of sample performances. The new edition now includes a Chapter dedicated to team presentations, expanded coverage of the Persuasive Keynote Address, additional activities, examples and much more!The Presentation Guide Book: From the Classroom to the Boardroom by Dr. Crystal Rae Coel is designed for: The professor/instructor who wants students to learn about presentations The student who has many courses, activities, and work obligations The profit and non-profit employers and employees who have to write several different types of presentations The stay at home and working moms and dads who belong to organizations The Presentation Guide Book includes original tips, manuscripts, manuscript outlines, quotes, and performances provided by scholars, experts from various professions, and students!eBook does not include the DVD.
£67.11
Kendall/Hunt Publishing Co ,U.S. The Competent Communicator Workbook for
Book SynopsisTable of Contents Unit 1: Orientation and First Class Day Student Information Sheet Contract for an Effective Learning Community Syllabus Review Set Your Goals Classmate Contact Information Sheet First Day Ice Breaker Activity Approaching the Subject Who Is My Instructor? Student Services Information Following the Chain of Command Self-Evaluation of Student Participation Improving Your Test Taking Skills Improving Your Self-Reflection Behavior after an Exam Worksheet Personal Report of Communication Apprehension (PRCA-24) Unit 2: Public Speaking Historical "Roots" of Speech Communication A Good Speech Is Like a Good Hamburger Speaker Responsibilities When Developing a Speech Occasions for Speaking After-Dinner/Entertainment Speeches What Do Good Speakers Do? Exercise on Ethical Research and Speaking Topic, Purpose, and Central Idea The Central Idea (Thesis) and Its Relationship to the Speech How Do I Construct a Thesis? Creating Your Speech Objectives Audience Analysis for the Informative Speech Audience Analysis Persuasive Persuasive Audience Analysis Informative Speech Organizational Format Organizational Patterns Developing the Main Points for the Body Example of Body Development Developing the Introduction Developing the Conclusion Use Signposts and Transitional Phrases to Create Flow and Cohesion Crediting Your Sources Developing a Bibliography/Work Cited and Note Cards Informative Speech Writing Formula Monroe Motivated Sequence Persuasive Writing Formula Identify the Rhetorical Techniques Word Exercise Strategies for Persuading about Problems Strategies for Persuading about Solutions A Public Speaking Delivery Checklist Suggestions for Rehearsing Your Speech Relaxation Techniques Exercises to Improve Vocal Delivery Instructions for Storybook Reading Self-Introduction Speech Assignment Informative Speech Assignment Persuasive Speech Assignment Evaluating Student or Public Speakers Evaluation of the Speaker's Nonverbal Communication Listener Self-Evaluation Storybook Reading Grading Rubric Self-Introductory Speech Critique Informative Speech Critique Persuasive Speech Evaluation: The Motivated Sequence Grading Rubric for PowerPoint Unit 3: Interpersonal Getting to Know You Questionnaire Autograph Party: Utilizing Initiating Skills Making Your First Impression Count Cultural Identity Worksheet Effective Listening Supportive Listening Role-Plays Memory Pegs Listener Self-Evaluation Perception Exercise: The Lemon Exchange Skill: Perception Checking Perception Exercise Stereotyping Exercise Johari Window Personality Reflection Self-Disclosure Self-Disclosure and Describing Feelings Exercise Intimacy Game Guidelines The Self: Who Do You Think You Are? Self-Image: The Face in the Mirror Assertiveness Assertiveness Inventory Assertive Situations Exercises Behavioral Descriptions Choosing Appropriate Language Language Exercise "I" Language "I" Statements Paraphrasing Passive Aggressive Communication: The Crazymakers Nonverbal Communication Exercise Expressing Emotions Ambiguous Feelings Role-Plays to Describe Feelings Empathy Sexual-Assertiveness Questionnaire Sexual-Assertion Skills Sexual-Assault Fact Sheet Battered Women Syndrome Domestic Violence Facts What Do I Do If I've Just Been Raped? Prevention of Sexual Assault Critic Your Relationship Based on Equality? Power and Control Wheel Unit 4: Business and Professional Communication and Small Group Transactional Model of Communication Elements of Communication Remembering Names Exercise: Communication Strengths and Weaknesses Compliments Giving Constructive Criticism Role-Play for Criticism Conflict Scenario Dialogues Complaining Politely Negative Workplace Climate Workplace Bully Climate Types of Interviews Action Words Your Resume Should Use Sample Resume Top Ten Interview Questions Illegal Questions Questions to Ask the Interviewer Responsibilities of the Interviewee Responsibilities of the Interviewer Selling You Stranded in the Mountains The Deadly Plague Case Facts and Inferences Observations, Assumptions, and Inferences Worksheet Directions Stealing or Just Borrowing? An Inference and Fact Exercise Group Discussion Observation Notes Roles in Group Decision Making Observation Sheet Group Product Presentation for SPCH 1321 Unit 5: Speeches for Analysis Critical Analysis Paper for SPCH 1315 Eulogy Speeches President Abraham Lincoln "Gettysburg Address," November 19, 1863 President Ronald Reagan "Challenger Disaster," January 28, 1986 President Barack Obama "Interfaith Prayer Vigil at Newtown High School" Keynote Addresses Elizabeth Glazier "Democratic National Convention Address," July 14, 1992 Mary Fisher "Republican National Convention Address," August 19, 1992 Julian Castro "Democratic National Convention Keynote Address," September 4, 2012 Eleanor Roosevelt "United Nations General Assembly Adoption of the Universal Declaration of Human Rights," September 28, 1948 Sagoyewatha (Red Jacket) Defends Native American Religion, 1805 Red Jacket's response to a Boston missionary society requesting permission from him to proselytize among the Iroquois settlements in northern New York State Commencement Addresses President Lyndon Baines at Johnson at Howard University "To Fulfill These Rights," June 4, 1965 First Lady Barbara Pierce Bush at Wellesley College, June 1, 1990 Justice Sonia Sotomayor at New York University, May 16, 2012 Admiral William H. McRaven at The University of Texas at Austin May 17, 2014 Acceptance Speeches Acceptance of an Honorary Visiting Professorship at Rice University John F. Kennedy "Race to the Moon" Speech delivered at Rice University on September 12, 1962 Acceptance of the Nobel Peace Prize Mother Teresa Nobel Peace Prize Speech delivered on December 10, 1979 Address to the Nation after the Space Shuttle Challenger Explosion President Ronald W. Reagan on January 28, 1986 Speech from Speaking Tour about the Women's Right to Vote Susan B. Anthony's Right to Vote Speech: 1873 Speech of Dedication and Tribute President Theodore Roosevelt "The Man with the Muck-Rake" Speech at the "Laying of the Corner Stone of the Office Building of the House of Representatives" delivered on April 14, 1906 President John F. Kennedy Remarks at a Dinner Honoring Representative Albert Thomas in Houston, Texas, delivered November 21, 1963 Speech to Honor National Education Week Lyndon B. Johnson Speech at Cotulla, Texas, on Nov. 7, 1966 Statement on the Articles of Impeachment Barbara Charline Jordan delivered on July 25, 1974 Inaugural Addresses Abraham Lincoln First Inaugural Address delivered on March 4, 1861 John F. Kennedy Inaugural Address delivered on January 20, 1961
£76.92
Kendall/Hunt Publishing Co ,U.S. Business and Professional Writing: From Problem
Book SynopsisThe NEW edition of Effective Business and Professional Writing: From Problem to Proposal is built around a single concept that students learn professional writing through ownership of their ideas.This text equips students with the real-world skills that today's employers seek. Effective Business and Professional Writing: From Problem to Proposal: is a proposal writing text. It assists students in building a proposal from the ground up. includes an author constructed heuristic known as the ""Six P's"" which assists students in understanding the information accumulated and where the research process needs to go next. features the job search Chapter early on in order to prepare students for subsequent and less familiar assignments. contains a learner-centered theme throughout: peer review workshop exercises and key assignments are included.
£57.56
BookBaby Practical Definitions for the Working
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£30.99
Red Wheel/Weiser How to Give a Damn Good Speech: Even When You
Book SynopsisPhilip Theibert, author of Business Writing for Busy People (available from Career Press) has written How to Give a Damn Good Speech to help you give any speech sounding like a seasoned pro. He provides a blueprint for producing a professional, thought-provoking, friendly, authoritative speech even when you have very little time to prepare.
£14.24
Red Wheel/Weiser How to Hold Successful Meetings: 30 Action Tips
Book SynopsisThis title provides tips for holding successful meetings, including inviting the right people, running short meetings, preventing someone from taking over a meeting, and developing an agenda.
£12.34
Red Wheel/Weiser Bulletproof Presentations: No One Will Ever Shoot
Book SynopsisTeaches you how to speak effectively in any situation by leading you through a step-by-step program that can turn even the shakiest speaker into a cool, confident presenter.
£16.14
