Sociology: work and labour Books

Book SynopsisTaking a sociological approach that stresses the dynamic interaction between teachers and students, Brian Heraud, in his book Training for Uncertainty (originally published in 1981), explores the process by which students are prepared for a professional role.At the heart of this process, he argues, there are numerous uncertainties, expressed primarily in terms of the often-polarised objectives of students and staff. He traces the development of social work education and goes on to analyse the disparate attitudes among staff, the way in which these influence the selection of students, and their manifestation in the subsequent conflict in role-playing and choice of role models experienced by those students. The final part of the book is devoted to showing how students overcome such conflicts and prepare themselves for the transition from education to profession. This volume will be of interest to students and researchers of sociology and social work.

Read more less

Book SynopsisThe new edition of this influential and bestselling book is concerned with how people come together to achieve a productive purpose. Survival and success in business and social terms have always depended upon our ability to form and sustain social organisations. People have a deep need to be creative and to belong. By creating positive organisations we can fulfil these needs and build a worthwhile society. One of the failures of organisations is precisely the lack of efficient and effective social organisation, which is what this whole book is about. Poor social organisation, including poor leadership, are major drivers of poor productivity and lead people to give up or retreat into a minimalist approach of just doing what is needed to get by and survive.The authors provide a language for developing, discussing, thinking and working with propositions about organisations and management. They do not tell you what decision to make but rather present tools to help you consider, aTrade ReviewReviews of the previous edition:'Like most leaders, I have initiated many changes in organizations - some were successful and others were disasters! While the changes may have been ultimately achieved, it was more trial and error, with loss of time, human capital and leadership trust. This book revolutionized my approach to leadership and cultural change. It is a "how-to", providing the requisite roadmap with many practical tools for the leadership tool belt to help transform efficiently any organization. Having worked across several mining and metals industries and in countries from the United States, to Wales and Russia, these tools transcend all cultures providing common, practical people-based concepts that will stay with you for a lifetime. This material is not "rocket science" - it is a refreshing reinforcement of the common sense behaviors all leaders must have to be successful, but may have lost in their search for the "quick fixes" or "silver bullets.' Wayne R. Hale, Senior Vice President, Upstream SUAL-Holding, Moscow, Russia'I have been eagerly awaiting "Systems Leadership (McDonald. Et. Al)". The theoretical understandings and tools developed by the authors have long been central to my work. "Systems Leadership" however exceeds my expectations. It greatly extends my understanding.While I will use system leaderships as a seminal text as a school leader, I realise anyone fair dinkum about leadership or organisational effectiveness, no matter the size or context of their organisation, will also benefit. I needed this book. I will use it, because I know the material works.' Don Anderson, Tagai State College, Australia'This work is based on a multitude of practical experiences where the sustainable benefits from implementing the methodology have been very significant . … Experienced Leaders will recognise much of this material as a good fit with their intuitive understanding of how they have achieved success in the past . The value of this work is the ability to standardise this insight and to develop a new generation of leaders with confidence in a positive outcome both for them and the organisation.' Oscar Groeneveld, Chief Executive , Rio Tinto Aluminium 'This book is a must read for those who want to attain sustainable competitive advantage as the world moves away from industrial relations systems to human relations models. It helps build the prerequisites for an organisation to link its human systems to the business model (and vice versa). CEO’s, executives, boards, policy advisors and academics should read it if sustainable productivity improvement is on their agenda. After all, multi factor productivity is ultimately driven by labour productivity. Social process deserves the same degree of rigour that we traditionally apply to science, engineering etc. if we are to achieve the most challenging and rewarding work through proper and ethical concepts of leadership.' David Murray, retired CEO of Commonwealth Bank and Chairman, Future Fund'Systems Leadership is some of the most important work ever written with respect to understanding and improving organisations and their culture, irrespective of size or type. For those of us in the business of running companies, advising to executive teams or boards, Macdonald provides the ability to predict with absolute certainty the effect of management initiatives, well meaning or otherwise, on the organisations culture and employee relations. It provides a framework for the design of your organisation and people systems. Virgin Blue Airlines, voted Worlds Best low cost airline in 2004 and 2005, continue to use Systems Leadership theories to guide the rapid growth of our business and maintain our unique guest service experience. I cannot recommend the practical importance of this work more highly to those serious about sustaining an effective executive career.' Bruce Highfield, General Manager People and founding executive team member, Virgin Blue Airlines Ltd'Systems Leadership provides a unique perspective on the social building blocks that need to be put in place for businesses to be positioned to deliver success. It doesn’t promise miracles, it provides a framework for leaders to create an environment in which people are encouraged to fully utilise their capabilities to deliver a successful organization. MacDonald et al have refreshingly acknowledged there are no shortcuts or silver bullets to delivering performance. Leaders must understand the world in which they exist and provide appropriate context for the teams they lead....don’t read this book if you don’t have the courage and perseverance to lead change. Our business is people and we will ultimately be measured as leaders by the results people deliver.' Mark Cutifani, Executive Vice President and Chief Operating Officer - CVRD-IncoTable of ContentsPreface to 2nd Edition Acknowledgements Part 1: Systems Leadership: Why the Title? Introduction to Part 1 Chapter 1 What Use is Theory? Chapter 2: What is Work? Chapter 3: Social, Technical, Commercial Domains of Work Chapter 4: Social Process and Authority Chapter 5: Types of Social Organisation Part 2: THE SIX PRINCIPLES OF BEHAVIOUR: CORE CONCEPTS OF SYSTEMS LEADERSHIPIntroduction to Part 2 Chapter 6: The Six Principles of Behaviour Part 3: UNDERSTANDING ORGANISATIONSIntroduction to Part 3 Chapter 7: Meritocracy Chapter 8: Human CapabilityChapter 9: Levels of Work Complexity Chapter 10 Organisational Structure and AuthorityChapter 11 Associations, Boards and Employment HierarchiesPart 4 The Work of Leadership Introduction to Part 4 Chapter 12 The Work of Leadership: Creating a CultureChapter 13 Leadership, Policy and SystemsChapter 14 Task Formulation and AssignmentChapter 15 Teams and TeamworkPart 5 MAKING CHANGE HAPPENIntroduction to Part 5 Chapter 16 The Process of Successful Change: How is it Achieved?Chapter 17 How to Design Systems Chapter 18 Systems and Symbols Audit – Organisational Health Check Chapter 19 Creating High Performance TeamsChapter 20 So What? What difference has this Made? County Court of Victoria Torex Gold EQ Mental Health Leadership in CombatChapter 21: Discipline or Dogma Chapter 22 Who is There to Guard the Guards? Essentials of a Positive Organisation Chapter 23 SLT and Other ApproachesCONCLUSION Glossary Bibliography Index

Read more less

Book SynopsisWith business schools becoming increasingly market-driven, questionable trends have emerged, such as the conflation of academic and corporate management, and the notion that academics and students are market players, who respond rationally to market signals. Using individual studies from leading scholars in a variety of disciplines and countries, this book identifies the global pressures behind these trends. It focuses on the debates surrounded the commercialization of business schools, and the rise of different methods of measuring their success. In their unique approach, the authors and editors discuss the impact of the confrontation between the timeless values embodied by Minerva, the Roman goddess of Wisdom, and the hard realities of competition and corporatization in modern society. This book will be compelling reading for students and academics in critical management studies, organizational studies, public management and higher education, as well as forTrade Review'A trenchant and timely analysis exposing growing tensions between academic ideals and the pressures of corporatism; and how these result in paradoxical and unintended practices. It is essential reading for everyone concerned about the future of business schools and higher education.' - Rajani Naidoo, Director, International Centre for Higher Education Management, University of Bath, UK'This book on business schools makes an important contribution to the increasing number of studies of universities. The focus of this book is on the emergence and significance of business schools in the contemporary university. The editors have assembled a set of essays which are critical, thoughtful and which pose significant challenges to the nature of university business schools. A must read for anyone interested in the phenomenon of the business school; especially for scholars who work in and around university business schools.' - Irvine Lapsley, Professor of Accounting Emeritus, University of Edinburgh Business School, UKTable of Contents1. Exploring and Experiencing the Corporate Business School Tony Huzzard, Mats Benner and Dan Kärreman 2. Business Schools in Their University Setting: a historical perspective Mats Benner 3. A Mania for Assessment: How an audit culture undermines the purpose of universities Dennis Tourish, Russell Craig and Joel Amernic 4. The University/Bureaucracy Complex: Accreditation, globalization and the corporatized business school Alexander Paulsson 5. How to Become Less Excellent Nick Butler and Sverre Spoelstra 6. (Un)Conditional Surrender? Why Do Professionals Willingly Comply with Managerialism? Mats Alvesson and Andre Spicer 7. Uncreative Destruction: Competition and positional games in higher education Mats Alvesson and Dan Kärreman 8. Being Branded by the Business School Tony Huzzard and Allanah Johnston 9. From Consumer to Brand: Exploring the commodification of the student in a university advertising campaign Consuelo Vasquez, Sophie Del Fa, Viviane Sergi and Benoit Cordelier 10. The Rise and Fall of a Management Education Programme: The tension between academic and vocational education in business schools Jens Rennstam and Peter Svensson 11. Against Idle Complicity: Challenging the employability agenda in teaching and daily academic life Ekaterina Chertkovskaya and Peter Watt 12. Being Edited: Academic journals and knowledge corporations Martin Parker 13. Mixing Oil and Water: On the co-production of professional and disciplinary goals in the modern business school Alan Irwin 14. Minerva Meets the Market: From managerialism to critical reflexivity Mats Benner and Tony Huzzard

Read more less

Book SynopsisThere has been a growing interest among scholars in the fields of organizational behaviour and industrial psychology in what can be termed the dark side of the organizations. A main concept in this regard this is both important and relevant counterproductive work behaviours (CWBs), which can be defined as deliberate actions that harm the organization or its members.These behaviours include a variety of acts that can be directed toward organizations (CWB-O) or toward other people (CWB-P). Destroying organizational property, purposely doing work incorrectly, and taking unauthorized work breaks are examples of CWB-O, whereas hitting a co-worker, insulting others, and shouting at someone are forms of CWB-P. Despite the growing interest in CWBs as a research issue, not enough is known about the determinants of CWBs. The goal of Counterproductive Work Behaviors therefore is to cover this stimulating, important, and innovative issue of dark triad personalTable of Contents1. Introduction: The Dark Side of the Workplace 2. The Dark Triad Personalities: Main Characteristics3. The Origins of the Dark Triad4. The Corporate Psychopath5. Dark Triad Personalities and Counterproductive Work Behavior6. The Predators' Environment: Work-setting and Personal Factors7. Can They be Spotted? Tools for Detecting Dark Triad Personalities8. Dark Triad Personalities and Leadership9. The Victims of the Dark Triad10. Cultural Aspects of the Dark Triad11. Conceptual and Practical Implications

Read more less

Book SynopsisThis book, first published in 1992, sets out the belief that the placement element of courses should be designed from the start as a genuine educational experience. The learner most not merely live through experiences which are supposed to lead to personal and professional development, but must reflect on experiences in a way which is planned toTable of ContentsAcknowledgements; 1. Introduction 2. The Educational Purpose of Placements 3. The Ambiguous Role of the Student 4. The Visiting Tutor: Skills and Attitudes 5. The Workplace Supervisor as Educator 6. Assessment: Human Problems of Assessing 7. The Process of Placement Management and Assessment 8. Managing Work Experience; References; Appendices; Index

Read more less

Book SynopsisStandard' employment relationships, with permanent contracts, regular hours, and decent pay, are under assault. Precarious work and unemployment are increasingly common, and concern is also growing about the expansion of informal work and the rise of modern slavery'. However, precarity and violence are in fact longstanding features of work for most of the world's population. Lamenting the loss' of secure, stable jobs often reflects a strikingly Eurocentric and historically myopic perspective.This book argues that standard employment relations have always co-existed with a plethora of different labour regimes. Highlighting the importance of the governance of irregular forms of labour the author draws together empirical, historical analyses of International Labour Organisation (ILO) policy towards forced labour, unemployment, and social protection for informal workers in sub-Saharan Africa. Archival research, extensive documentary research and interviews with key ILO staff are Trade Review"In this extremely well researched book Nick Bernards takes aim at, and dispatches, various theories of precarious and forced labour. His critique of the ILO’s role in generating a mythical ideology of properly functioning contract-based labour markets is excellent. This book represents an important academic and political intervention into debates around, and campaigns against, diverse forms of labour exploitation." - Benjamin Selwyn, University of Sussex, UK"This is a timely book as the International Labour Organization (ILO) approaches its first century. It shows through meticulous scholarship the ILO’s efforts to regulate forced labour, labour migration and informal labour in sub-saharan Africa. It is the missing story of labours’ marginalised . It is is a must read for students of International Political Economy (IPE) , labour and development studies." - Edward Webster, University of Witwatersrand, South AfricaTable of ContentsIntroduction Chapter 1: Irregular Labour in Global Capitalism Chapter 2: The Governance of Forced Labour and the Antinomies of Colonialism Chapter 3: Urbanization, Colonial Crisis, and Social Policy Chapter 4: Irregular Work in the Postcolonial Social Order: The ILO Discovers the ‘Informal’ Chapter 5: Neoliberal Crises and the Politics of Informality Chapter 6: Reviving the Governance of Forced Labour: ‘Traditional Slavery’ and Child Trafficking in West Africa Conclusion

Read more less

Book SynopsisDrawing on Australian and comparative case studies, this volume reconceptualises non-metropolitan creative economies through the qualities of place'.This book examines the agricultural and gastronomic cultures surrounding native' foods, coastal sculpture festivals, universities and regional communities, wine in regional Australia and Canada, the creative systems of the Hunter Valley, musicians in outback' settings, Fab Labs as alternatives to clusters, cinema and the cultivation of authentic' landscapes, and tensions between the representational' and non-representational' in the cultural economies of the Blue Mountains. What emerges is a picture of rural and regional places as more than the other' of metropolitan creative cities. Place itself is shown to embody affordances, unique institutional structures and the invisible threads that hold communities together'.If, in the wake of the publication of Florida's Rise of the Creative Class, creative industries modelTable of ContentsList of contributorsAcknowledgementsIntroduction: Problematising regional creativity and innovation in Australia and beyond: landscapes, economies, identities, imaginariesEDUARDO DE LA FUENTE AND ARIELLA VAN LUYNSECTION 1Landscapes, tastescapes and sensescapes: Creatively responding to place1 Fruit forward? Wine regions as geographies of innovation in Australia and CanadaJULIE MCINTYRE, DONNA SENESE AND JOHN S. HULL2 There’s no taste like home: Histories of native food on the changing tastescape of the Northern RiversADELE WESSEL3 Terraform and Terra Firma: Transnational economies of image, landscape and location in screen production in QueenslandALLISON CRAVEN4 Landscape as tension: The Blue Mountains and cultural economies of placeEDUARDO DE LA FUENTE5 Deck-chair innovation: Innovation within arm’s reach for regional Australian architecture: A little of what we found when we rode the Grand Section across Australia’s girth in 2017BOBBIE BAYLEY AND OWEN KELLY, INSPIRED BY AND CO-AUTHORED WITH JOHN ROBERTSSECTION 2Placing knowledge and innovation economies: Regional universities, ecosystems and Fab Labs6 The troubling third tier: Small cities, small universities and an ambivalent knowledge economyTARA BRABAZON7 Locating knowledge in Australian cities: The Knowledge City Index LAWRENCE PRATCHETT, MICHAEL JAMES WALSH, RICHARD HU AND SAJEDA TULI8 Universities and regional creative economiesDONNA HANCOX, TERRY FLEW, SASHA MACKAY AND YI WANG9 The role of Fab Labs and Living Labs for economic development of regional AustraliaANA BILANDZIC, MARCUS FOTH AND GREG HEARNSECTION 3Regional creative industries and their potentials: Case studies and comparative perspectives10 The Hunter Region: A creative system at workPHILLIP MCINTYRE, SUSAN KERRIGAN, EVELYN KING AND CLAIRE WILLIAMS11 “Anything that’s not in London”: Regions, mobility and spatial politics in contemporary visual artEMMA COFFIELD12 Sculptural coastlines: Site-specific artworks, beachscapes, and regional identitiesELIZABETH ELLISON AND MICHELLE THOMPSON13 One piece blokes: On being a performing musician in regional QueenslandANDY BENNETT, DAVID CASHMAN AND NATALIE LEWANDOWSKI14 Positive deviance: Stories of regional social innovations from the Big Stories, Small Towns projectMARTIN POTTERIndex

Read more less

Book SynopsisForty-five contributions from renowned international specialists in the field provide readers with expert analysis of the core issues related to the welfare state, including regional depictions of welfare states around the globe. The second edition of the Routledge Handbook of the Welfare State combines essays on methodologies, core concepts and central policy areas to produce a comprehensive understanding of what âthe welfare stateâ means around the world. In the aftermath of the credit crunch, the Handbook addresses some of the many questions about the welfare state. This second edition has been thoroughly revised and updated to include an in-depth analysis of societal changes in recent years. New articles can be found on topics such as: the impact of ideas, well-being, migration, globalisation, India, welfare typologies, homelessness and long-term care. This volume will be an invaluable reference book for students and scholars throughout the social sciTable of ContentsIntroductionBent GrevePart I: Key Concepts What is welfare and public welfare Bent Greve What is a welfare state? Johanna Kuhlmann Fiscal Welfare Adrian Sinfield Occupational Welfare Kevin Farnsworth Prevention Annelies Debels, Ine Van Hoyweghen Poverty Peter Saunders Benefits in Kind and in Cash Manos Matsaganis Gender Issues in Welfare States Sheila Shaver Welfare States and the Life Course Mara Yerkes and Bram Peper Well-being and the Welfare State Daniel Sage Part II: Typologies and Methods Welfare Typologies Kees van Kerbergen Nordic Welfare States Jon Kvist, Olli Kangas Central European Welfare States Daniel Clegg Central and Eastern Europe Steven Saxonberg and Tomas Sirovatka Southern Europe Maria Petmesidou Liberal Welfare States Huch Bochel Third Way Martin Powell Welfare States in North America: Social Citizenship in the United States, Canada and Mexico Robert Henry Cox Welfare State Changes in China since 1949 Bingqin Li India as a Post-Colonial Welfare State Sony Pelissery and T. V. S. Sasidhar Inequality, Social Spending and the State in Latin America Peter Lloyd-Sherlock The Middle-East Rana Jawad and John Gal States of Health: Welfare Regimes, Health and Health Care Clare Bambra, Nadine Reibling and Courtney McNamara How to Analyze Welfare States and Their Development? Barbara Vis How Ideas Impact Social Policy Daniel Beland Drivers for Change Virginie Guiraudon and Claude Martin Different Worlds of Welfare Regimes: Applying the Ideal-Typical Method Christian Aspalter Real-typical and Ideal-Typical Methods in Comparative Social Policy Christian Aspalter Fiscal Crisis, Financial Crisis and the Fragile Welfare State Kevin Farnsworth and Zoe Irving Globalisation and the Welfare States Patrick Diamond Part III: Central Policy Areas Social Security Frans Pennings Active Labour Market Policies Madelene Nordlund and Bent Greve Housing Policy, the Welfare State and Social Inequality Gregg M. Olsen Homelessness and Social Policy Gregg M. Olsen and Lars Benjaminsen Health Care Claus Wendt Old Age and Pension Karl Hinrichs Disability Bjørn Hvinden Family Policies Chiara Saraceno Risk and the management of crime David Denney Financing the Welfare State and The Politics of Taxation Nathalie Morel and Joakim Palme Social OMC Caroline de La Porte Evaluation, Evidence Ian Greener Long-Term Care Bent Greve The Welfare State and International Migration: The European Challenge Grete Brochmann and Jon Erik Dølvik Part IV: Future Future of the welfare state? Bent Greve

Read more less

Book SynopsisThe Routledge Companion to Critical Marketing brings together the latest research in Critical Marketing Studies in one authoritative and convenient volume. The worldâs leading scholars and rising stars collaborate here to provide a survey of this lively subdiscipline. In doing so they demonstrate how a critical approach yields an enriched understanding of marketing theory and practice, its role in society, and its relationship with consumers themselves.It is the first attempt to capture the state of Critical Marketing research in many years. As such, this seminal work is unmissable for scholars and students of marketing and consumer research as well as those exploring sociology, media studies, anthropology and consumption scholarship more generally.Trade ReviewThis edited volume on Critical Marketing Studies is essential reading for all constituencies, including academics, marketing practitioners, consumers, and advocacy groups, that wish to fully understand the good, bad, and ugly of how exchange relationships manifest in most economies. Well-written, timely, and documented to the finest detail, the various authors put forth an excellent analysis and critique of a system that impacts all of humanity and its quality of life. Read it or face the consequences of continued ignorance!Ronald Paul Hill (Ph.D. in Business Administration from the University of Maryland) is a Visiting Professor of Marketing and holds a Dean’s Excellence Faculty Fellowship at the Kogod School of Business, American University, USAThis book offers a foundational resource for critical work in marketing that goes beyond criticism to generate compelling new ideas, productive insights, and transformational paradigms. Close attention will cause readers to rethink their fundamental understanding of marketing.Jonathan Schroeder, William A. Kern Professor in Communications, Rochester Institute of Technology, New York, USAThere is a great need for more Critical Marketing Studies and this book brings together a thorough review of what has been done thus far. Inspiration abounds in these chapters and they will open the imagination and conscience to new problems that cry out for critical attention.Russell Belk, Distinguished Research Professor and Kraft Foods Canada Chair of Marketing, York University, CanadaDrawing on their vast collective knowledge, Tadajewski, Higgins, Denegri-Knott, and Varman skilfully help students and scholars understand the importance, trajectory, and scope of Critical Marketing Studies. This is the kind of companion I wish I’d had when I began my career. I can’t recommend it highly enough. Anthony Patterson, Professor of Marketing, University of Liverpool, UKTable of ContentsChapter One: Introducing and Advancing Critical Marketing Studies (Mark Tadajewski, Matthew Higgins, Janice Denegri-Knott, and Rohit Varman). PART I: Exploring the Terrain of Critical Marketing Studies. Chapter Two: Postmodernism and Critical Marketing (Nikhilesh Dholakia and A. Fuat Fırat). Chapter Three: Postcolonialism, Subalternity, and Critical Marketing (Rohit Varman). Chapter Four: Feminist Perspectives in Marketing: Past, Present, and Future (Pauline Maclaran and Olga Kravets). Chapter Five: Critical Social Marketing: Reflections, Introspections, and Future (Ross Gordon). Chapter Six: Critical Macromarketing, Sustainable Marketing, and Globalization (William E. Kilbourne). Chapter Seven: Critical Perspectives on Place Marketing (Massimo Giovanardi, Mihalis Kavaratzis, and Maria Lichrou). Chapter Eight: Critical Arts Marketing (Gretchen Larsen and Finola Kerrigan). Part II: Critical Marketing: Marketing Practices in Focus. Chapter Nine: Critical Studies of Marketing Work (Peter Svensson). Chapter Ten: The Cultural Turn in Lifestyle Research: Overview and Reflections (Gokcen Coskuner-Balli). Chapter Eleven: Advertising Practice and Critical Marketing (Chris Hackley). Chapter Twelve: Critical Reflections on the Marketing Concept and Consumer Sovereignty (Mark Tadajewski). Chapter Thirteen: Service-Dominant Logic: The Evolution of a Universal Marketing Rhetoric (Chris Miles). Chapter Fourteen: Metaphor and Relationship Marketing Discourse (Lisa O’Malley). Chapter Fifteen: Critical Perspectives on Ethical Consumption (Michal Carrington and Andreas Chatzidakis). Chapter Sixteen: Religious Critiques of the Market (Aliakbar Jafari). Part III: Rethinking Consumers and Markets: Critiques of Markets. Chapter Seventeen: Re-mapping Power for Critical Marketing and Consumer Research (Janice Denegri-Knott). Chapter Eighteen: Ideology and Critical Marketing Studies (Giana M. Eckhardt, Rohit Varman, and Nikhilesh Dholakia). Chapter Nineteen: Non-Western Cultures and Critical Marketing (Özlem Sandıkcı Türkdoğan). Chapter Twenty: Choice and Choicelessness in Consumer Practice (Ruby Roy Dholakia, A. Fuat Fırat, and Nikhilesh Dholakia). Chapter Twenty-One: Managing Racial Stigma in Consumer Culture (David Crockett). Chapter Twenty-Two: Consumer Vulnerability: Critical Insights from Stories, Action Research and Visual Culture (Susan Dunnett, Kathy Hamilton, and Maria Piacentini). Chapter Twenty-Three: The Embodied Consumer (Maurice Patterson). Part IV: Critical Marketing: Marketing Practices in Focus. Chapter Twenty-Four: Critical Perspectives on Brand Management (Adam Arvidsson and Alex Giordano). Chapter Twenty-Five: Gender, Marketing, and Emotions: A Critical, Feminist Exploration of the Ideological Helix that Defines Our Working Worlds (Lorna Stevens). Chapter Twenty-Six: Biopolitical Marketing and the Commodification of Social Contexts (Detlev Zwick and Alan Bradshaw). Chapter Twenty-Seven: Exploitation and Emancipation (Bernard Cova and Bernard Paranque). Chapter Twenty-Eight: Political Economy Approaches to Transnational Commodity Markets: An Application to the Case of the Global Palm Oil Market (Martin Fougère). Chapter Twenty-Nine: Social Media, Big Data, and Critical Marketing (Christian Fuchs). Chapter Thirty: Marketing and the Production of Consumers’ Objective Violence (Eduardo André Teixeira Ayrosa and Renata Couto de Azevedo de Oliveira).

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

Book SynopsisIn the 1970s, Xerox pioneered the involvement of social science researchers in technology design and in developing better ways of working. The Xerox legacy is a hybrid methodology that combines an ethnographic interest in direct observation in settings of interest with an ethnomethodological concern to make the study of interactional work an empirical, investigatory matter. This edited volume is an overview of Xerox's social science tradition. It uses detailed case studies showing how the client engagement was conducted over time and how the findings were consequential for business impact. Case studies in retail, production, office and home settings cover four topics: practices around documents, the customer front, learning and knowledge-sharing, and competency transfer. The impetus for this book was a 2003 Xerox initiative to transfer knowledge about conducting ethnographically grounded work practice studies to its consultants so that they may generate the kinds of knowledge generatedTable of ContentsIntroduction Margaret H. Szymanski and Jack Whalen; Part I. Work Practice Study in Historical Context: 1. Work practice and technology: a retrospective Lucy Suchman; 2. Engineering investigations: what is made visible in making work visible? Wes Sharrock and Graham Button; Part II. Applying Work Practice Methods: 3. Uncovering the unremarkable Peter Tolmie; 4. Work practices to understand the implications of nascent technology Francoise Brun-Cottan and Patricia Wall; 5. Tokyo to go: using field studies to inform the design of a mobile leisure guide for Japanese youth Diane J. Schiano and Victoria Bellotti; Part III. Practices around Documents: 6. Exploring documents and the future of work Jennifer Watts Englert, Mary Ann Sprague, Patricia Wall, Catherine McCorkindale, Lisa Purvis and Gabriele McLaughlin; 7. New ways of working: the implications of work practice transitions Mary Ann Sprague, Nathaniel Martin and Johannes A. Koomen; 8. Behind the scenes: the business side of medical records Nathaniel Martin and Patricia Wall; 9. Seeing the right colour: technical and practical solutions to the problem of accurate colour reproduction in the digital print industry Tommaso Colombino, David Martin, Jacki O'Neill, Mary Ann Sprague, Jennifer Watts-Perotti, Jutta Willamowski, Frederic Roulland and Antonietta Grasso; Part IV. The Customer Front: 10. Integrated customer service: re-inventing a workscape Jack Whalen and Marilyn Whalen; 11. Interactions at a reprographics store Erik Vinkhuyzen; 12. Ethnography-inspired technology for remote help-giving Jacki O'Neill, Peter Tolmie, Stefania Castellani, Antonietta Grasso and Frederic Roulland; 13. Sign of the times at the department store: replacing paper with electronic signs Johannes A. Koomen; Part V. Learning and Knowledge Sharing: 14. Communal knowledge sharing: the EUREKA story Jack Whalen and Daniel G. Bobrow; 15. Designing document solutions for airline maintenance advisories Patricia Wall and Johannes A. Koomen; 16. Transforming information system design: enabling users to design Yutaka Yamauchi; 17. Rethinking how projects are managed: meeting communication across the organizational hierarchy Erik Vinkhuyzen and Nozomi Ikeya; Part VI. Competency Transfer: 18. Fujitsu learned ethnography from PARC: establishing the social science center Koji Kishimoto with a preface by Jack Whalen; 19. The work practice center of excellence Luke Plurkowski, Margaret H. Szymanski, Patricia Wall and Johannes A. Koomen; 20. Transferring ethnographic competence: personal reflections on the past and future of work practice analysis Brigitte Jordan.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

Book SynopsisA healthy work-life balance has become increasingly important to people trying to cope with the pressures of contemporary society. This trend highlights the fallacy of assessing well-being in terms of finance alone; how much time we have matters just as much as how much money. The authors of this book have developed a novel way to measure 'discretionary time': time which is free to spend as one pleases. Exploring data from the US, Australia, Germany, France, Sweden and Finland, they show that temporal autonomy varies substantially across different countries and under different living conditions. By calibrating how much control people have over their time, and how much they could have under alternative welfare, gender or household arrangements, this book offers a new perspective for comparative cross-national enquiries into the temporal aspects of human welfare.Trade Review'Only a group of scholars led by Bob Goodin could be sufficiently intellectually daring to replace money with leisure time as the metric of welfare achievement. In an era in which 'time to stand and stare' becomes ever scarcer, this is a book on the impacts of public policy which really matters.' Francis G. Castles, University of Edinburgh'Confronting Marx's capitalist 'realm of necessity' head on, Goodin and his co-authors replace money with time as the measure of freedom and ask: 'how much control do citizens of OECD countries have over their allotments of time?' Don't be intimidated by the numbers and tables - the result is a fresh view of cross-national inequities, replete with new recipes for reform.' Stephan Leibfried, University of Bremen and Head of the Research Center for Transformations of the State'The conclusion of Discretionary Time, an academic text based on a wealth of data from OECD countries, is that most of us have no one but ourselves to blame for our time-scarce predicament. Time pressure, they argue, suggests compulsion.' Financial Times'The book articulates its argument over roughly 450 pages … Its substantial length and technicalities go unnoticed, partly for the easily accessible language, partly for the neat and rational organization of the argument's frame … case studies … provide a wide and attractive empirical articulation for [the authors'] theoretical framework.' Journal of Economics and Philosophy'Discretionary Time: A New Measure of Freedom is an interesting work of theory and policy … a notable work.' Political Studies Review'This is a carefully thought-out and crafted book … with strong conceptual and methodological contributions indeed.' Feminist Economics'This book makes fascinating reading and invites further questions.' Managing LeisureTable of ContentsPart I. Introduction: 1. Time and money; 2. Discretionary time; 3. The distribution of discretionary time; Part II. Time Pressure: 4. Time pressure: a new problem?; 5. Time pressure: a new measure; 6. Is it really an illusion?; Part III. Welfare Regimes Matter: 7. How welfare regimes differ; 8. A temporal perspective on welfare regimes; 9. Welfare regimes and temporal autonomy; Part IV. Gender Regimes Matter: 10. How gender regimes differ; 11. A temporal perspective on gender regimes; 12. Gender regimes and temporal autonomy; Part V. Household Regimes Matter: 13. How household regimes differ; 14. The difference that household rules make; 15. The difference that states make; 16. Alternative household rules and temporal autonomy; Part VI. Conclusions: 17. Conclusions; Appendix 1. Methodology; Appendix 2. Data.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less